ZACI Aftermarket Support Brochure

Repair station
Our dedicated manufacturing
line is committed to delivering
the highest quality.
Exceeding expectations
Our FAA approved CFR Part 145 Repair Station consistently meets or
exceeds customer expectations for repair, overhaul, and modification
needs. From one-off quick turn repairs, to long term scheduled
maintenance contracts, our dedicated manufacturing line is committed
to delivering the highest quality, as well as quick turn around times.
Actuators
Overhead Bins
Beverage Makers
PSU Parts
Coffee Makers
Partitions
Closets
Seat Components
Door Liners
Stowages Galley/Inserts
Leather Refinish
Interior Panels
Leather Repair
Lavatories Video Arms
OCMs
Water Boilers
Ovens
“From one-off quick turn
repairs, to long term
scheduled maintenance
contracts, our dedicated
manufacturing line is
committed to delivering
quality, as well as quick
turnaround times.”
Spares Distribution
and Manufacturing
Our solid relationships within the airline industry, as well as with the
OEMs who manufacture interior products, means that we have a
thorough understanding of what spares we need to have on hand to
satisfy demand. Our dedicated customer services representatives and
24/7 AOG services can quickly meet client demand, and, with our
growing list of stocked items, many spare components are available to
ship immediately.
We support the Part 21 spares production of our genuine ZACI
parts by having a production line and warehouse dedicated to spares
orders, separate from program production. This allows us to focus our
attention and schedule to meet our customers’ needs for spares.The
Many spare components are
available to ship immediately.
team includes CSRs (customer service representatives), spares buyers,
quality and inspection specialists, and a production team consisting of
master builders and schedulers who are dedicated solely to spares
orders. Our goals include a 95% fill-rate (on time delivery) and firstpass quality.
Our Spares team provides:
tocking distribution of spare components for ZACI products
S
worldwide
tocking distribution of spare components for Contour Aerospace,
S
Sell, and legacy Rumbold products within North and South America
ertified distribution of spare parts for the aerospace industry under
C
an AS9120 certification
A wide range of pre-stocked commonly needed spare components
Parts development
and sales
ZACI has over 140 PMA parts approved by the FAA, with more parts being
added to our list every month. The advantages of our PMA parts include
lower cost, improved reliability and decreased lead time.
Our long history as an OEM interiors supplier, repair station and spares
distributor has allowed us to identify the key areas that account for a large
percentage of removals. Identifying these areas has allowed us to focus on
producing the PMA parts you need the most, such as aircraft lavatories,
galleys, overhead bins, sidewalls, and other interior components.
Our engineering department uses state-of-the-art equipment for
measurement, design, analysis and product development, allowing us to
redesign parts that last longer and perform better than the OEM part that
it replaces. Working closely with our customers and our repair station, we
identify the failure modes of each OEM part that we PMA to ensure that
our design addresses any deficiencies found in the original part.
Technical and
engineering assistance
At ZACI, our Technical Publications team is dedicated to supporting
our customers, by producing the highest quality maintenance
documentation. These publications allow our customers to easily
maintain and understand their purchase items. From the illustrations,
to the page layout, to the technical writing, the material is authored in a
way that is easy to understand.
Our publications are written for both the airlines and aircraft OEMs
alike, with the different requirements for how the publications should
be compiled and formatted taken into account. In addition, clients who
would like to consolidate and uniformly format supplemental manuals
from different suppliers are able to hire our Technical Publications team.
Supplemental documentation that we
typically supply include:
Illustrated Parts Catalogs (IPCs)
Component Maintenance Manuals (CMMs)
Aircraft Maintenance Manuals (AMMs)
Wire Diagram Manuals (WDMs)
System Schematic Manuals (SSMs)
Flammability
laboratory
ZACI operates a full-service flammability laboratory on-site, in a modern
environmentally controlled work area. Our technicians and equipment
support the most stringent test requirements, and all technicians are
highly trained and an FAA DER (Designated Engineering Representative)
is available to support certification testing. In addition to utilizing the laboratory to validate the materials we use in
our own products, the Flammability Lab is available to the aerospace
industry as well. Flammability test activities within the lab are FAA
approved, and the data produced during testing is used in FAA Type
Certification projects.
Flammability tests that our technicians
perform include:
Ignition: 14 CFR/CS 25.853(a) Appendix F, Part I
OSU Heat Release: 14 CFR/CS 25.853(d) Appendix F, Part IV
Smoke Density: 14 CFR/CS 25.853(d) Appendix F, Part V
Toxicity: ABD 0031 (Airbus requirement)
We offer the highest quality
maintenance documentation.
Who we are
Zodiac Airline Cabin Interiors is the foremost supplier of passenger aircraft interiors and components
worldwide. For more than 30 years we have designed, manufactured and certified interior components
for retrofit and OEM projects which exceed 6,000 aircraft. Our experience includes 15 major aircraft
types and eclipses 400 aircraft operators and airframe manufacturers. Our products and services will
provide you with the most effective solutions.
“Fortunately, we have some of the most knowledgeable,
dedicated, and talented people from the aerospace
industry working for us, and they are part of a caring
team we call Aftermarket Services.”
As our interiors and furnishings fly at 40,000 feet above the ground, we have staff waiting by the
phone to support our customers if anything should happen. Without excellent product support,
customers won’t return for repeat business. Fortunately, we have some of the most knowledgeable,
dedicated, and talented people from the aerospace industry working for us, and they are part of a
caring team we call Aftermarket Services.