Untitled - Tourism Ireland

what is luxury ireland
Luxury Ireland is a bespoke shopping experience aimed at international
visitors to Ireland.
Luxury Ireland is an online business for booking a bespoke suite of
signature services that are delivered in-store, for an enhanced
shopping experience.
Luxury Ireland connects tourism to retail. We aim to work with incoming
tour operators, ground handlers, Destination Management Companies
(DMC’s) and Tourism Ireland offices overseas to attract people to shop
while visiting Ireland.
WHO WE REPRESENT
Department stores, shopping malls, jewellers, purveyors of fine foods
and luxurious surroundings that commit to delivering Luxury Ireland’s
bespoke 5 star Signature Services which include:
Luxury Ireland Welcome
Luxury Ireland Personal Shopping
Luxury Ireland Concierge Services
Luxury Ireland Delivery
in
Arnotts
Brown Thomas
Dundrum Town Centre
arnotts
Arnotts
Arnotts store located on Dublin’s Henry Street is Ireland’s largest and longest established department store.
Arnotts is home to the world’s best in beauty, fashion for men and women, homewares, all the latest in
technology and Ireland’s largest and loveliest shoe department, The Shoe Garden. New to Arnotts is their
International Jewellery Hall which boasts International and Irish designer brands.There are several places to eat,
including Clodagh’s Kitchen, in which everything is homemade by celebrity chef Clodagh McKenna. In other
words, Arnotts is more than just shopping. It is an experience. For further information visit www.arnotts.ie
brown thomas
Brown Thomas
BROWN THOMAS is Ireland’s premier luxury department store and part of a global retail family, which includes
Selfridges in the UK, Holt Renfrew in Canada and deBijenkorf in Holland.
Celebrating creativity, luxury and service since 1849, Brown Thomas is home to the very best Irish and
international brands in fashion, accessories, beauty and home. Featuring the world’s most prestigious luxury
boutiques such as Tiffany & Co., Hermés, Chanel and Louis Vuitton, Brown Thomas Dublin has achieved preeminent status, a store that is listed among the best in the world, yet remains quintessentially Irish and unique.
Our Irish Designers include the celebrated JW Anderson and Lucy Downes, who now sit alongside the more
established Irish Designers in Brown Thomas such as Louise Kennedy, Orla Kiely and Paraic Sweeney. Our Irish
Designer portfolio also includes Europe’s first shop-in-shop Waterford Crystal Boutique, Tipperary Crystal and an
extensive collection of Irish Linen. Reserve your LUXURY IRELAND experience with us today and visit
www.brownthomas.com for more details.
Dundrum Town Centre
dundrum town centre
Dundrum Town Centre is home to over 100 stores, from high street names to the more luxurious brands, over 40
restaurants and cafés,12 cinema screens, a bar, 2 nightclubs and a theatre. Dundrum Town Centre opened in
March 2005 with many firsts to Ireland such as Harvey Nichols, House of Fraser, H&M and Massimo Dutti.
International retailers have continued to choose Dundrum Town Centre as home to their flagship stores in Ireland
including Hamleys, the finest toy store in the world, Gap, Gant and Hollister, we are also home to Ireland’s only
Jamie’s Italian.Visit us at www.dundrum.ie.
Brown Thomas
LUXURY IRELANDS SIGNATURE SERVICES
ARE ABOUT...
making a positive emotional connection with the visitor to ensure they are made feel
special.
facilitating the visitor’s shopping needs, offering choice, value, comfort and ease of
access.
appreciating the business your visitor will bring to our stores - and if that means
making an inordinate fuss, then we can do that!
the visitor - they are our number one priority while visiting our stores.
LUXURY IRELAND WELCOME
A Luxury Ireland welcome includes a personal welcome on arrival to the
store for all our preregistered clients. Our store representatives value
your clients custom and will be available to look after them throughout
their visit. Just let the Luxury Ireland representative know your precise
requirements on your online reservation.
Arnotts
If you would like your clients to avail of refreshments, personal service
or assistance, all you have to do is let us know when booking your online
reservation. We will then deliver a bespoke service in-store as requested,
and ensure their time with us is a memorable experience, which they will
want to repeat!
Enjoyment of our bespoke experience is our priority - we look forward to
welcoming your clients to a fun and stylish affair and our stores look
forward to spoiling you!
Brown Thomas
Dundrum Town Centre
HOW WE WORK
Luxury Ireland work to support destination management companies, tour
operator's, ground handlers and Tourism Ireland to attract the High Net Worth
Individual (HNWI) and groups to Ireland who will shop during their stay here.
Incoming tour operators, DMC’s and international agents feature Luxury Ireland
as part of their itinerary and we ensure your clients have a memorable shopping
experience during their stay in Ireland. Our role is to ensure their experience is
so good, that they will want to repeat it!
Luxury Hotel property partners also refer business to the Luxury Ireland stores
as they can feel confident in the service their clients receive. In advance of
becoming a partner, we offer a referral training programme to each of our hotel
partners to ensure the philosophy of Luxury Ireland runs seamlessly through all
our points of contact with the visitor. We supply hotels with referral collateral for
their concierge and front of house staff.
We provide all of our partners with a suite of Luxury Ireland promotional images
to compliment your own proposals. In return, we promote your services through
our website. From time to time we may organise joint promotions, PR campaigns
or host familiarization and press trips.
Luxury Ireland aims to build a link between retail and tourism and generate a real
buzz about quality service in Ireland’s luxury retail stores, communicated through
social media, the travel trade, press and tourism publicity channels.
Arnotts
LUXURY IRELAND PERSONAL SHOPPING
With Luxury Ireland personal shopping we can offer a personal assistant
who will guide your group for the duration of their visit to our stores. They
are available to locate particular brands, advise on gift ideas or act as a
personal shopper or stylist to your clients. Booking in advance is
essential for this bespoke service.
Brown Thomas
This complimentary service offers all your clients personal attention in a
relaxed atmosphere.
Maybe some of your clients need a little help putting together a new look
for that special occasion or VIP event? Our highly trained store staff can
offer advice on accessories, shoes and lingerie to complement their
selected outfits, saving them time and giving them the option of a
complete make-over!
Luxury Ireland invites your clients to experience this unique service,
which is completely complementary and carries no obligation to
purchase.
Dundrum Town Centre
LUXURY IRELAND CONCIERGE
For visitors who are short of time or on a quick stop-over, Luxury Ireland
has a suite of concierge services which can help.
Gifting: Luxury Ireland member stores can select a variety of gifts to bring
to your clients’ hotel, where they can chose the gifts that best suit their
needs. Simply book this service online from your most preferred or
convenient Luxury Ireland store.
Did some of your clients forget to pack something? Don’t worry, just email
us and we can have our selected Luxury Ireland store representative
drop a selection of items to your clients in their hotel.
If your clients are unsure of what gift to purchase, Luxury Ireland trained
staff can suggest and source almost anything for you!
Dundrum Town Centre
Arnotts
LUXURY IRELAND DELIVERY
Shop and Drop: If your clients want the freedom to meet friends after
shopping, we can have their bags delivered to their hotel. Check out
which Luxury Ireland stores offer this Signature Service online at
www.luxuryireland.ie
Brown Thomas
Shop and Ship: If your clients would like their purchases sent home
overseas - leave us their details and we will arrange everything for them
(shipping fees apply).
Hands-free shopping: Luxury Ireland stores have a secure location for
where your clients can store their purchases while they continue
shopping.
contact us
for more information please contact
Brid O Connell
Managing Director
Luxury Ireland
LUXURY IRELAND
Regus House
Harcourt Centre
Harcourt Road
Dublin 2
T +353 1 846 1268
[email protected]
luxuryireland.ie