Whitepages Pro Phone Reputation API

Transcription

Whitepages Pro Phone Reputation API
Phone Reputation API Product Details
Phone Reputation API
Know when a number is behaving badly across
voice and SMS channels to confidently block and
filter out unwanted calls.
Features
Business Benefits
Reputation level
Block unwanted calls
Provides an actionable reputation level of 1-4 for
all numbers.
Keep spammers and scammers away from your
IVR and agent queues.
Optimize agent performance
Accurate
Detects level 4 spam numbers with over 97%
accuracy.
Help your agents save time and improve morale
by avoiding frustrating customer service
experiences.
20+ spam and risk categories
Filter calls
Save time and money by removing the noise.
Offers detailed results from proprietary
algorithms.
Understand scale
Provides spam activity volume and report levels.
Simple Access
Enterprise-grade API
Speed, simplicity, and scale via our RESTful API.
Partners
Easily access our data via key partners.
Phone Reputation API is international
Whitepages Pro has data for markets all over the world. Phone Reputation currently covers:
Australia
Brazil
Canada
France
Germany
Hong Kong
Israel
Italy
Mexico
Philippines
Singapore
Spain
Sweden
Turkey
United Kingdom
United States
For more information, visit pro.whitepages.com or give us a call at 1-877-767-8052
Phone Reputation API Data Sheet
Phone Reputation Attributes
Reputation level
A score of 1 indicates high confidence that this number has not
been associated with spam/risky behavior. A score of 4 indicates
with 97%+ confidence that this is a spammy/risky number.
Volume score
A 1-4 score on how active the phone number has been
making/receiving calls and sms.
Type
Type of behavior associated with this phone. Values are
‘NotSpam’, ‘Spam’, ‘Risk’, or ‘NotApplicable’ based on the behavior
associated with the phone for levels 2 - 4. Type of behavior signal
is not applicable for level 1 numbers.
Category
Category of spam/risk associated with the phone. Categories
identified include: Not Spam, Debt Collector, Telemarketer,
Political Call, Phone Survey, Phishing, Extortion, IRS Scam, Tax
Scam, Tech Support Scam Vacation Scam, Lucky Winner Scam,
Scam, NonProfit, Robocaller, TollFree Pumping, and Other Spam.
Report count
Number of reports we have received on this phone number being
spam/risky from sources including Whitepages apps, government
bodies, and law enforcement.
For more information, visit pro.whitepages.com or give us a call at 1-877-767-8052

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