www.cfa.org.uk

Transcription

www.cfa.org.uk

www.cfa.org.uk
Published by Kick Start Publishing Ltd
– publishers of Contract Flooring Journal
Foreword4
Objectives6
Apprenticeships FAQs — a quick reference
Apprenticeships — further information
16
S/NVQs for experienced workers Specialist Upskilling Programme (SUP)
20
Short courses provided by FITA
24
Courses provided by manufacturers
26
Industry assessments — the FITA ‘QA Card’
36
CSCS cards
42
CITB/Levy and grants
48
Relevant grants available for apprenticeships S/NVQs and short duration training
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Site management training
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CFA (Contract Flooring Association)
Tel: 0115 941 1126
Email: [email protected]
FITA (Flooring Industry Training Association)
Tel: 0115 950 6836
NSAC (CITB)
Tel: 0344 994 4400
8
NSCC (National Specialist Contractors Council)
Sarah Wicks
Tel: 0844 249 5351
National Apprenticeship Service
Tracey Theo
Tel: 07500 999242
Published by Kick-Start Publishing, producers of Contract Flooring Journal.
©Copyright Kick-Start Publishing Ltd 2014. All rights reserved.
All information is correct at time of going to press, as of 16th September 2014.
Kick-Start Publishing Ltd
The Oast, Great Danegate, Eridge, East Sussex, TN3 9HU
Tel: 01892 752400
Fax: 01892 752405
Web: www.contractflooringjournal.co.uk
Foreword
‘QUALITY BY ASSOCIATION’
We gratefully acknowledge the assistance
from the following:
Construction Industry Training Board (CITB)
National Apprenticeship Service (NAS)
National Specialist Contractors Council (NSCC)
Images kindly supplied by:
Altro Ltd, Amtico, Bona Ltd, F Ball & Co Ltd,
Karndean Designflooring
The CFA is committed to training and supporting the flooring
sector in providing guidance. The CFA has invested in its
own training organisation, the Flooring Industry Training
Association (FITA), which was specifically set up to deliver
much of the training required by the flooring sector. This
type of venture is relatively unusual for a trade association
to undertake and sets the CFA apart from other similar
organisations.
FITA has a fully equipped training centre at Loughborough
in Leicestershire where the majority of its standard short
duration courses are delivered. Standard courses cover all
the main flooring categories – from subfloor preparation
to installation of vinyl sheet and tile, linoleum, through
laminate, solid wood, sanding and finishing and, of course,
all areas of carpet fitting. FITA offers targeted training
courses for both the commercial and domestic markets.
In addition to training, in 2011 FITA launched an
independent Industry supported accreditation. The
Commercial Flooring Quality Assessment, also known as
the FITA QA card, provides ongoing continuing professional
development (CPD) to installers within the commercial
sector. Required by large retail clients such as Marks &
Spencer, the FITA QA card provides reassurance to the client
and a unique selling point for the flooring contractor. For
further details please visit www.fita.co.uk.
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In 2013, the CFA worked with the CITB to develop a
Specialist Upskilling Programme (SUP) for impervious
floorcoverings. The programme has been developed to
assist both those experienced fitters who need to obtain an
S/NVQ level two to upgrade to a blue CSCS card, as well as
experienced fitters who do not have a S/NVQ at level two,
and have never held a CSCS card before.
The combination of short duration courses, and the
separate offering of the FITA QA card, means that through
FITA, the CFA is extremely active in delivering training and
independent accreditation for our industry. Nevertheless,
the CFA’s interest does not stop there and it is regularly in
contact with providers of NVQs and SVQs that facilitate the
delivery of flooring qualifications. The CFA is also in regular
contact with the CITB and actively supports levy paying and
non-levy paying members to ensure they maximise the
support and grants available to them.
CFA Contract Flooring Industry Training Guide 2014-2015
Objectives
In relation to training, the CFA has the following objectives:
• Improve the performance of the association’s members
through lifelong learning capability
‘QUALITY BY ASSOCIATION’
• Provide, promote, develop and maintain a
comprehensive range of training services and
information to match the needs of members
• Increase membership of the CFA and therefore build
credibility and recognition within the training arena
• Ensure that all training delivered is flexible and meets
the needs of the members in location and duration
wherever possible
• Ensure that all training is cost effective and meets all
the relevant standards that are in force
• Represent its members and their interests at meetings
and on such advisory committees as are deemed
appropriate in order to keep members informed of the
latest developments in training nationally
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• Obtain feedback from members in order to continually
improve standards
• Liaise with other associations, federations and
organisations and, with the knowledge gained, aid in
the development and delivery of training throughout all
industry; also to ensure that CFA members can obtain
maximum benefit from the funding bodies in the form
of training grants.
Apprenticeships
A quick reference
Apprenticeships and S/NVQs
(National Vocational Qualifications and Scottish Vocational Qualifications)
Is there an apprenticeship for flooring?
Yes — Qualification title: Level 2 S/NVQ Diploma in Floorcovering Occupations
(Construction). SVQ Level 3 in Scotland — title: SVQ 3 in Floorcovering Occupations.
What is meant by the term “apprentice” or “apprenticeship”?
Apprenticeships are practical work-based schemes developed by the construction
industry to help plug the skills gaps in the sector. Apprenticeships offer a structured
training programme for an apprentice, combining college study with on-the-job training.
Apprenticeships lead to respected qualifications — S/NVQs, which prove that the standards of work expected in the industry have been met, supported by work on core skills.
There are two essential parts to an apprenticeship:
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1.College training and assessment — a college assessor will award the S/NVQ
by verifying the achievements in college and evidence gained on site
2.Work based evidence — gathering and recording a wide range of work
experience
College training
Functional Skills
Functional Skills aim to promote and recognise those skills that are essential to
all jobs. Functional Skills include such experience as dealing with customers and
working out the cost of materials. Depending on the requirements of the Framework,
apprentices work towards achieving Functional Skills at level 1 or 2.
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Diploma
After consultation with industry, the Sector Skills Council developed the
Construction Diploma. These new off-the-job training qualifications are a
response to the changing needs of industry. They deliver the underpinning
knowledge and understanding relevant to the S/NVQ. They are delivered
by a taught programme of off-the-job training.
Employment responsibilities and rights
All employers and employees have responsibilities and rights under
employment law, and employment can be affected by other laws as well.
Is an “apprentice” the same as a “trainee”
in industry terms?
A trainee is usually someone who is being trained on-site by a company,
but is not being sent to college to gain the underpinning knowledge and is
not working towards a recognised Industry qualification. Apprentice grants
are not paid out for a trainee.
I’ve heard you can also get an S/NVQ in Flooring.
What does this mean?
A National Vocational Qualification (NVQ) and Scottish Vocational
Qualification (SVQ) proves that the standards of work expected in industry
have been met. Each S/NVQ is made up of a number of individual units,
which in turn are made up of a number of elements of competence.
When the correct number of units which make up an S/NVQ have been
completed, an S/NVQ certificate is issued.
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On-Site Assessment Training (OSAT) is a route for experienced workers to
gain an S/NVQ. An assessor will visit the experienced worker to assess
their work. If the work meets the criteria of the S/NVQ an award will be
given; if not, training to reach the required level will be detailed.
What are the compulsory modules in the
floorlaying S/NVQ?
Qualification Title: L2 S/NVQ Diploma in Floorcovering Occupations
(Construction). To achieve this qualification a minimum of 112 credits
need to be attained. This comprises the 6 mandatory units plus units from
the following 1 optional unit group(s):
All six of the following Mandatory Units are required:
6 UNIT CODE
title
QCF641
Conforming to General Health, Safety and Welfare in the Workplace
QCF642
Conforming to Productive Working Practices in the Workplace
QCF643
Moving, Handling and Storing Resources in the Workplace
QCF303
Setting Out for Laying Floorcoverings in the Workplace
QCF303
Preparing Surfaces to Receive Floorcoverings in the Workplace
QCFC03
Developing Customer Relationships in a Floorcovering Working Environment
What are the optional units?
Choose from the following units (1 is required):
Choose just one of the following Optional Units:
1 UNIT CODE
title
QCF304
Installing Textile Floorcoverings in the Workplace
QCF305
Installing Impervious Floorcoverings in the Workplace
QCF306
Installing Wood Floorcoverings in the Workplace
I’ve also heard the term QCF.
What does it mean?
The Qualifications and Credit Framework, or QCF is a new
educational framework designed to make vocational
qualifications in England, Wales and Northern Ireland easier to
understand, and simpler to use. The QCF is already open and by
the end of 2010 it will completely replace the previous National
Qualification Framework (NQF). The QCF has been developed
to work more closely with employers and to make training and
qualifications more relevant to what learners really need to
succeed in their choice of career profession.
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Can I get funding for an apprentice?
Yes – £6000.00 over two years is paid as a grant to the
company if the company is CITB registered. Also, if the company
uses CITB Managing Agency, travel and accommodation costs
may be paid. The course at the college is also paid for. The
funding structure varies in Scotland and includes all travel and
accommodation costs.
for more information
about apprenticeships,
contact citb:
Central England
Tel: 0300 456 5035
North West
Tel: 0300 456 5037
North East
Tel: 0300 456 5038
South West
Tel: 0300 456 5094
South East
Tel: 0300 456 5503
Wales
Tel: 0344 994 7000
Who’s currently delivering
apprenticeships in England?
Delivery varies per year. However, if a company has a potential
apprentice they should register them online at:
www.bconstructive.co.uk
CITB Managing Agency will then find the nearest training
provider that delivers the flooring qualification and will also sort
out eligible CITB apprentice grants. Alternatively, a company
could contact each training provider individually to find out what
is available.
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Is it different in Scotland?
Yes — All construction apprentices in Scotland must be
registered with the SBATC website www.sbatc.co.uk to qualify
for funding. Scotland takes an apprentice to SVQ L3 rather than
the L2 in England and Wales, and all apprentices have to
complete a “skills test” to prove they are of a suitable standard
to be awarded the qualification. However, the website
www.bconstructive.co.uk should still be used.
For more information about Scotland apprenticeships:
CITB Scotland (South)
CITB Scotland (North)
Tel: 0344 4994 8893
Tel: 0300 456 5035
Where can I learn more about the Grant Scheme?
Go to www.citb.co.uk/en-GB/levy-grant/about-grant
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Apprenticeships
Further information
Apprentices
A definition proposed by NSCC and adopted by
the CFA identifies an apprentice as an individual
undertaking an approved, structured programme of
training leading towards a recognised qualification.
The individual is employed and bound by a legal
contractual agreement for a specific amount of
time, in return for instruction in a skilled, manual
trade. With instruction, assessment and appropriate
supervision, the individual should progress to
become a qualified craftsperson in the trade.
Note:
Trainees
Correspondingly, a trainee is defined as an individual
undergoing training on an ad-hoc basis, generally
on-site.
Employers in the construction industry that are
registered with CITB, are eligible for grants of up to
£6,000.00 for a two year apprenticeship and up to
£10,250.00 for a three year (four year – L3 in
Scotland) apprenticeship.
The following are CITB managing agency apprentice training providers:
apprenticeship NVQ/SVQ LEVEL COURSE PROVIDER
CONTACT DETAILS
Floorcovering
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City of Glasgow College
Mark Purdie
60 North Hanover Street
Tel: 0141 332 9969
Glasgow, G1 2BP
E: [email protected]
Tel: 0141 566 6222
www.cityofglasgowcollege.ac.uk/courses
Floorcovering
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Northumberland College
College Road, Ashington,
Northumberland, NE63 9RG
Tel: 01670 841200
www.northumberland.ac.uk
Muhsin Jumaa
Tel: 01670 841200 (ext 290)
Floorlaying
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North West Training Council
Dunnings Bridge Road
Bootle, Merseyside, L30 6XT
Shane Parkes
Tel: 0151 523 0808
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Further information
CITB Apprenticeship Hotline
Tel: 0300 456 5561
“A Guide to Apprenticeships for Specialist Employers (England)”:
www.nscc.org.uk/support/documents/SpecialistApprenticeshipsGuide-England.pdf
“A Guide to Apprenticeships for Specialist Employers (Scotland)”:
www.nscc.org.uk/documents/SpecialistApprenticeshipsGuide-Scotland.pdf
A guide to apprenticeships for potential apprentices, please visit:
www.bconstructive.co.uk
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The National Apprenticeship Service
(NAS) supports, funds and coordinates
the delivery of apprenticeships
throughout England. They are
responsible for increasing the number
of apprenticeship opportunities and
providing a dedicated, responsive
service for both employers and learners.
This includes simplifying the process
of recruiting an apprentice through
apprenticeship vacancies — an online
system where employers can advertise
their apprenticeship job vacancies and
potential apprentices can apply.
Apprenticeships bring considerable value
to organisations, employers, individuals
and the economy. Businesses across the
country are increasingly realising the
enormous benefits that apprenticeships
create, not only in terms of developing
a highly skilled workforce but also by
boosting productivity and staff retention.
Research shows that apprenticeships are
an optimal way of training, developing
and skilling people for the future, helping
businesses to secure a supply of people
with the skills and qualities they need
and which are often not available on the
external job market.
For non-CITB registered companies
The National Apprenticeship Service
will provide Apprenticeship Grants of
£1500.00 to employers with up to 1000
employees, who recruit 16 to 24 year
olds. Eligible employers are those who
have never employed an apprentice
before, or who have not employed
one in the last 12 months. Subject to
budget availability and the employer’s
commitment to support the apprentice
to the end of their programme, up to
ten grants can be made to any one
employer.
It’s easy to claim AGE 16 to 24
Just visit the National Apprenticeship Service website link:
www.apprenticeships.org.uk/Employers/Steps-to-make-it-happen.aspx
For general information about apprenticeships:
www.apprenticeships.org.uk
Apprenticeships
S/NVQs and SUPs
S/NVQs for
Experienced
Workers
For experienced workers, there
are two main routes to gaining
a formal qualification (NVQ
or SVQ) in floorlaying. On-Site
Assessment and Training (OSAT)
is carried out by an assessor
visiting a candidate whilst they
are working on-site. Experienced
Worker Practical Assessment
(EWPA) is generally carried out at
a designated assessment centre.
An S/NVQ level 2 is the minimum
qualification required to obtain a
skilled operative (blue) CSCS card.
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Both options (OSAT or EWPA) can
be delivered through the National
Specialist Accreditation team
who can be contacted using the
details below:
Accredited by
National Specialist
Accredited Centre (NSAC)
CITB
Unit 1-2, 674 Melton Road,
Thurmaston, Leicester, LE4 8BB
Tel: 0300 456 5561
Specialist Upskilling Programme
(SUP) — Impervious
The Specialist Upskilling Programme is aimed at experienced
operatives with existing knowledge and skills but who do not
have a qualification and require training in order to gain a
vocational qualification (S/NVQ).
Operatives must register for an S/NVQ in order to undertake
the programme and have up to 12 months to complete the
process. The Specialist Upskilling Programme strengthens
the achievement of the S/NVQ by also delivering five days of
focused training at the fully equipped FITA Training Centre in
Loughborough. The training days have been broken down into
a series of modules that complement the S/NVQ programme.
One day sessions cover the following areas:
MODULE 1 (1 day)
•Subfloor preparation
MODULE 2 (2 days)
•Impervious vinyl, including hot-welding
(non-cove formed), free-hand cutting
•Impervious vinyl, including wet adhesives,
door frame and architrave preparation
MODULE 3 (2 days)
•Impervious vinyl, including cove forming
including cap and seal, cold welding
•Impervious vinyl, including steps and
stairs, picture framing
This knowledge is mapped into the S/NVQ. Once the training
days have been completed, on-site assessment will take
place. These five days are delivered across the duration of the
course. Flexibility is offered to ensure we meet the needs of
the individual and business.
In agreement with your assessor, visits will be made to you
on-site to allow assessments to be made of your abilities.
Assessors use SMART assessment methods and electronic
evidence capture, to make achievement as quick and painless
as possible, whilst still delivering a quality qualification. These
assessment days are designed to be as unobtrusive as
possible and should result in minimal impact upon productivity.
FUNDING AND FURTHER INFORMATION
Funding to gain the Level 2 S/NVQ through the SUP route is up
to a maximum of £2525.00.
For further details or assistance please contact the CITB
National Specialist Team on 0300 456 5561 or email:
[email protected]
The SUP is not available to new entrants to the industry.
What you actually have to do to get an S/NVQ
It’s a daunting thought, that you will, after
what could be a long time since school, be
considering carrying out a qualification. The
nerves kick in, and the thought of studying
again brings you out in a cold sweat.
Luckily not all qualifications require hours of
reading and written work, and in fact, the
S/NVQ itself is one that certainly doesn’t
need this. An S/NVQ is there to validate you
as competent within the job role you carry out
and to prove this you shouldn’t have to write
the equivalent of “War and Peace” to let your
assessor see what you can do.
People worry that the S/NVQ will mean
they will have to sit down and write essay
after essay, and lose all their free time.
To a degree, that was true in the past, but
today this just isn’t the case. It is a National
Vocational Qualification, your part of this is
the Vocational — you simply do your job!
An S/NVQ nowadays usually follows this path:
• Your assessor arrives at work to see you
for a pre-arranged appointment
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• Your assessor will familiarise
themselves, and you, with what exactly
they are there to see and do
• Your assessor will collect the evidence
that they have decided is best to allow
you to complete your award as quickly
and effectively as possible
This can take the form of an observation
(can be carried out with video/audio/
written) which is the assessor watching
you carry out your job role, asking
questions, looking at work you have
completed, discussing work you have
done with colleagues/managers and
taking photographs of completed tasks.
IN CONCLUSION:
As you can see, there really is nothing really
to be scared of, and in fact, most candidates
come out of the process with a renewed
sense of purpose in their role, and extra
confidence that they have been assessed by a
trained and occupationally competent person
and have demonstrated that they do indeed
meet, or in most cases, exceed the national
standard.
At all times, the assessor will attempt
to ensure that their assessment of you
results in as little downtime as possible
• Your assessor will give you feedback on
how that activity went, what was covered
and what requires more evidence to be
signed off as complete
• Finally, your assessor will produce a plan
showing what has been successfully
achieved on that visit, as well as what is
still required, along with what they need
you to do to cover the required points
(usually this is just asking you to ensure
you are carrying out the tasks that need
to be seen to prove competency on the
next visit )
FITA, in conjunction with CITB, have
developed their Specialist Upskilling
Programme, which takes this process one
step further, and adds five days training
into the mix. This allows the candidate
to hone and polish their skills prior to
assessment.
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Short courses
Provided by the Flooring Industry Training Association (FITA)*
*FITA is the training arm of the CFA and a joint venture in collaboration with the NICF.
Note:
There is a CITB Grant of £50.00 per day available for these courses for
eligible employers through Short Duration of Training and Development Plan.
COURSE TITLE
LEVEL
DURATION
—— Carpet Fitting
(Domestic)
Basic
4 days
(Domestic)
Intermediate
4 days
(Domestic and Commercial)
Advanced
3 days
—— Commercial Vinyl Fitting
Basic
2 days
—— Commercial Vinyl Fitting
Intermediate
2 days
—— Cost Effective Estimating and Planning
(Commercial)
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2 days
—— Domestic Sheet Vinyl Fitting
Basic
2 days
—— Laminate and Wood Fitting
Basic
2 days
—— Linoleum Installation
Basic
2 days
—— Linoleum Installation
(Commercial)
Intermediate
2 days
—— Moisture: Preventing Floor Failures
1 day
—— Profitable Measuring and Quoting
(Domestic)
2 days
—— Resilient/Luxury Vinyl Tile Fitting
Basic
2 days
—— Resilient/Luxury Vinyl Tile Fitting
Advanced
2 days
—— Subfloor Preparation
(Domestic)
Incorporates Basic through to
Intermediate
1 day
—— Subfloor Preparation
(Commercial)
Incorporates Basic through to
Intermediate
1 day
—— Wood Fitting
Intermediate
3 days
—— Wood Sanding and Finishing
2 days
For course pr
ic
please visit es
www.fita.co.u
k
or call
0115 950 68
36
ASSESSMENT TITLE
DURATION
—— QA Card Subfloor Preparation
1 day
—— QA Card Sheet Vinyl Installation
1 day
—— QA Card Vinyl Tile Installation
1 day
—— QA Card Carpet Tile Installation
1 day
—— QA Card Adhered Carpet Installation
1 day
—— QA Card Floating Timber Installation
1 day
—— QA Card Wood Sanding and Finishing
1 day
For course pr
ic
please visit es
www.fita.co.u
k
or call
0115 950 68
36
Note:
QA Card assessments
listed on this page
are for commercial
installers only.
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Inside the excellent fully-equipped FITA
training centre at Loughborough in Leicestershire
FITA Administration Office*
4C St Mary's Place
The Lace Market
Nottingham
NG1 1PH
* Please note that no training
Tel: 0115 950 6836 takes place at this address
FITA training centre
Unit 10 Windmill Road
Loughborough
Leicestershire
LE11 1RA
For full course details/
booking form:
Tel: 0115 950 6836
www.fita.co.uk
MANUFACTURER
Stewart Lacey
Julie Hepplestone
Rebecca Proffitt
(Sales and Marketing)
Fiona Lister
—— Subfloor preparation, adhesive selection,
moisture issues and testing
—— Certified ege flooring contractor (patterned
broadloom and carpet tiles)
—— Subfloor preparation and adhesive selection
—— Flooring installation
Tel: 01592 647209
www.forbo-flooring.co.uk
Tel: 01538 361633
www.f-ball.co.uk
Tel: 01257 239000
Tel: 01785 272727
www.bostik.co.uk
Tel: 01908 525150
www.bona.com
Hilary Day
Tel: 0121 745 0821
—— 4 day certified course covering wood floor
installation and finishing
Nicola Rigby
—— 1 day product and sales course
—— 3 day floor installation course
—— 1 day advanced installation course
Tel: 01462 707600
www.altro.co.uk
Tel: 01440 714939
www.ardexcpdacademy.com
Customer Care Centre
—— Safety flooring workshop
—— Introduction to resin systems
—— Subfloor preparation, screeding, damp proofing,
levelling and adhesive selection
CONTACT DETAILS
COURSE TYPE
The following manufacturers also offer training courses. For full details please contact the manufacturer direct.
COURSES PROVIDED BY MANUFACTURERS
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James Knibbs
Jenni Alsop
—— The features and benefits of Kährs
engineered wood flooring
—— Basic and advanced fitting course
Tel: 0121 508 6970
www.mapei.co.uk
Chris Myatt
Shaun Howarth
Mike Hamer
—— Products for the installation of ceramic,
resilient, textile and wood flooring
—— Ultratop system cementitious flooring
—— Installation of rubber flooring and accessories,
including subfloor preparation and adhesive
selection
—— Subfloor preparation for wood floors
—— Sanding a wood floor
—— Applying lacquer
—— Maintaining a wood floor
Tel: 01788 530080
Tel: 01788 513160
www.nora.com/uk
Tel: 023 8021 5315
www.floorsandingsupplies.co.uk
—— Lägler
—— Premium sanding training
Tel: 01386 820200
www.karndean.co.uk/fittingcourses
Tel: 023 9245 3045
www.kahrs.co.uk
Tel: 01376 534729
Mobile: 07817 996247
Richard Aylen
(Technical Manager)
—— Floorcovering installation
—— Finishing and maintenance
(Insta Group Holdings Ltd)
Tel: 0118 973 9545
Mobile: 07824 861717
www.itecfloors.co.uk
Andy Kwok
—— Floorcovering installation on self-adhesive
acoustic underlays
—— Installation of acoustic and sports Cradle
and Batten subfloor levelling systems
—— From subfloor preparation to invisiwelding
vinyl floor joints
CONTACT DETAILS
COURSE TYPE
MANUFACTURER
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ABOVE:
All images supplied by manufacturers
in relation to their own training courses
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Unilin Quick-Step Academy
for Excellence in Flooring
Tel: 01788 530080
Stewart Plant
Marc Lawrence
—— Subfloor preparation and application
—— Subfloor awareness
—— Dry adhesive and overlay systems
—— Ecological flooring installation systems
—— Decorative resin flooring installation
and application
—— Subfloor preparation, equipment and machinery
Tel: 01788 530080
Tel: 0161 877 69554
www.quick-step-academy.co.uk
Tel: 07825 427654
Tel: 01942 251400
Tel: 01522 561460
www.thepreparationgroup.com
Tel: 0161 767 1912
Lee Thompson
(Technical Manager)
—— Preparation, installation, finishing and
maintenance of flooring products
Martin Cummins
Jeff Dyson
—— Subfloor preparation
—— Rapid curing resin flooring
(part of the —— Subfloor preparation
Instarmac
Group)
Sarah Frankish
—— An introduction to surface preparation,
equipment, principles and capabilities
—— Surface removal processes
—— Grinding and polishing techniques
—— Refurbishing, cleaning and maintaining hard
floors (wood, laminate, tile, stone and resin)
—— Machine operation and maintenance
The Training School
W O R L D
—— Installation of smooth and slip-resistant
floorcoverings
—— Installation of luxury vinyl tiles
T H E
POLYFLOR
C O V E R I N G
CONTACT DETAILS
COURSE TYPE
MANUFACTURER
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ABOVE:
All images supplied by manufacturers in relation to their own training courses
Industry Assessments
The FITA QA Card
Accreditation
Number
James Smith
36
For the ultimate reassurance of quality and
skill – choose a CFA contractor who uses
FITA QA Card assessed installers
Many professional trades are covered by industry standards to keep the level of their skills
high. For gas fitters there is the Gas Safe Register and for electricians there is the NICEIC. Now
FITA (the Flooring Industry Training Association) has joined together with leading suppliers to
develop the flooring industry equivalent of an endorsed accreditation, the FITA Commercial
Flooring Quality Accreditation.
What does the FITA QA Card do?
The FITA QA Card:
• Provides Continuing Professional Development (CPD)
• Provides an independent industry accreditation
• Provides reassurance for the client
• Keeps floor fitters up to date with industry developments
Working in commercial environments is demanding and conditions are often less than
perfect. Keeping up-to-date with new techniques, materials and tools is imperative. The FITA
website allows clients and employers to carry out an online check to verify the floor layer.
To verify a cardholder, visit www.fita.co.uk/qaverify.php
To verify CFA members who use QA carded fitters, visit www.cfa.org.uk/directory.php
— this is ideal for architects, specifiers, designers, main contractors and end users to
identify CFA flooring contractors who use cardholders.
Delivering the accreditation
The FITA QA Card programme has been broken down into a series of modules to
ensure that specific competencies can be easily measured and assessed. There
is both a practical and a theory element to each module to ensure thorough, high
quality assessment.
Assessments are available in:
• Subfloor preparation*
• Sheet vinyl
• Vinyl tile
• Carpet tile
• Adhered carpet
• Floating timber
• Wood sanding and finishing
*FITA recommends that all fitters complete the subfloor preparation module.
On successfully completing the assessment, a personalised FITA QA Card indicating
the modules that have been passed is issued to the fitter to further allow on-site
verification. Refresher courses are required for all competencies after five years.
38
40
“During 2008-2009 we undertook a
maintenance review of all M&S stores.
Having established there were some
issues with flooring, we felt there was
an opportunity to improve the quality
and consistency of our installed flooring
solutions. One aspect of improving the
quality and consistency was ensuring
that we had capable and competent
flooring contractors installing our floors.
Together with FITA we developed a
programme to independently assess the
skills and knowledge of the installers
who fit the floors as part of M&S projects.
The overall success of the project has
resulted in significantly measurable
results with almost zero flooring related
failures since the programme
was put in to place.”
Matt Edgell
(M&S Construction Standards Manager)
Property and Store Development
August 2011
2014-2015
“Working with FITA has enabled us to
strengthen our business within the
market place and guarantee that our
client, Marks and Spencer, receives a
consistent level of installation across
all projects.
As a business we are now looking at
this level of training with other blue chip
companies to help them guarantee the
standard of installation they receive from
us and other contractors, and to also
help them to have the confidence that
the installers on site are at a level to be
able to complete their projects to a high
standard, on budget and on time.”
Jamie Brown
(Director)
CG Chelmer Group Ltd
August 2011
Industry Assessments
The CSCS Card
42
Most major contractors require specialists
that hold a CSCS card, demonstrating
commitment to a qualified and safe workforce
What is CSCS?
CSCS (Construction Skills Certification Scheme) is a not-for-profit limited company
set up in the mid 1990s to provide people employed on construction sites with a
portable means of identity and proof of competence to carry out their work on
site in a safe manner. By encouraging all workers to demonstrate adequate levels
of occupational competence, the scheme strives to improve site safety, reduce
accidents and drive up on-site efficiencies.
Do I need a CSCS card?
There are nearly 1.8 million valid cardholders in the UK and most major
contractors and home builders require their workers to hold a valid CSCS card.
CSCS is administered under contract by CITB and there are a range of CSCS cards
available to reflect a range of occupations in construction. The Scheme keeps a
database of competent workers and CSCS cards provide a consistent method for
employers to check a person’s competency before allowing them access to site.
Finding the right card
Most floor installers will require a blue Skilled Worker card. For a full list of cards
available please visit www.cscs.uk.com/cscs-cards/types-of-card
From 2014, entry level operatives will no longer be able to have their competence
signed off by their employers, but will be required to obtain a formal qualification —
Health and Safety in Construction, in order to apply for a CSCS Labourers’ card.
CSCS is planning to introduce the changes from Spring 2014 for new card
applicants. Holders of current green cards which expire after the go-live date will be
required to pass the qualification before renewal, and will be given ample notice of
this requirement in order to prepare.
What’s a SMART card?
The cards are now being issued as SMART cards and contain a chip which can be
used via a number of media, such as smartphones or card readers for example, to
access details about the card owner, including photograph and qualifications. Site
managers can take advantage of this new technology by checking workers details
using apps on their smartphones or card readers, and then linking information with
their own training and HR databases.
How do I obtain a CSCS card?
To apply for a card, people must demonstrate that they have achieved the recognised
qualifications required for their occupation and pass the relevant Health, Safety and
Environment Test.
How much does a test cost?
The test costs £17.50.
44
Which test suits my occupation?
To find out which particular test suits your occupation and enquire about revision
materials, please call 0344 9944 488 or visit:
http://www.citb.co.uk/cards-testing/health-safety-environment-test/
How do I book a test?
To book a test, please call 0344 994 4488 or visit:
www.citb.co.uk/cards-testing/health-safety-environment-test/booking-the-test/
If you pass the test, you must then find out which is the most relevant card for your
occupation and apply for this card by calling the CSCS Helpline on 0344 9944 777.
How much does the card cost?
The card costs £30.00.
Further information:
To find out more about CSCS and the card application process, visit:
www.cscs.uk.com/cscs-cards
CSCS Helpline 0344 9944 777
To book a test
0344 9944 488
VALID FOR FIVE YEARS —
RENEWABLE
Apply for (or renew) a green
LABOURER card
The one day Site Safety Plus
Health and Awareness Course
OR
The QCF/SQCF Level 1 Award
Health in a Construction
Environment
Achieve a CSCS recognised
health and safety
qualification such as:
* See SUP programme for details
You will need to achieve the relevant NVQ or SVQ
prior to your card expiring.
VALID FOR ONE YEAR — NON-RENEWABLE
Register for the appropriate NVQ* or SVQ for your occupation.
Where there is none, you should contact the
CSCS Contact Centre on 0344 994 4477
EXPERIENCED WORKER
You must have passed the relevant HS&E Test
within the last 2 years.
Are you a skilled
worker without S/NVQ?
labourer
Are you a labourer
converting to a
skilled card?
VALID FOR FIVE YEARS —
RENEWABLE
CRAFT SUPERVISORY
OR LEVEL 4 OR 5:
Black manager card
LEVEL 3:
Gold advanced
LEVEL 2:
Blue skilled worker
Apply for the correct CSCS card
relevant to your qualifications(s)
and occupation:
You must have passed the
relevant HS&E Test within
the last 2 years.
SKILLED WORKER
Are you a skilled
worker with S/NVQ?
Do you need a CSCS card as you are not working on a construction site?
Call the CSCS Contact Centre for advice on 0344 9944 777
You must have passed the
relevant HS&E Test within
the last 2 years.
Are you a labourer?
Do you carry out work on
construction sites?
Which CSCS card do I need?
46
47
citb funds for training
Levy and Grants
What is the Levy and Grant system?
The levy and grant system has been in existence since the 1960s to support
skills and training in the construction industry. CITB collects levy* funds from
employers and then invests the money back into the industry.
In order to receive a payment from CITB, employers must have completed
their Levy Return. Claims can be made on claim forms that are available on
the CITB website www.citb.co.uk/grant.
Employers can easily claim the CITB grant for attendance and achievement on
a wide range of courses including:
• VQ Achievement
• Apprenticeship attendance, VQ and framework achievement
• Technical and Professional attendance and achievement
• Site Safety Plus attendance
• CPCS Technical Test achievements (both theory and practical)
• Construction related work experience
• Short Duration off-the-job attendance
48
Am I eligible for a grant?
All employers who are registered with CITB can claim a grant, even those who
don’t pay levy — providing they meet the eligibility criteria. There are grants
available for all Pay as You Earn (PAYE) employees and labour-only
sub-contractors (LOSC). Any agency staff used will also qualify for many of
the grants that are on offer.
How do I obtain funding quickly?
If you would like more details on what the Grants Scheme offers or would like
to download the short application form and submit a claim for funds please
follow this link:
www.citb.co.uk/en-GB/levy-grant/claiming-grants-available
The CITB Levy and Grant team can be contacted on 0344 994 4455
*In the flooring industry, we are in a slightly unique position. In principle not
all of the work that CFA contractors carry out automatically falls within ‘scope’,
requiring companies to pay the levy.
For flooring contractors, the type of flooring that a company installs is also
important; if a business is wholly or mainly engaged in the fitting of ceramic
tiles, cork, laminate or wood flooring, they will fall within scope of the Levy and
Grants Scheme. However, a business will fall outside the scope of the schemes
if its main activity is the laying of carpets, lino or vinyl.
If you want to appeal against paying the levy contact the CITB legal department
by ringing the number on your levy returns form (it varies by area) or by writing to
CITB, Appeals Section, Bircham Newton, Kings Lynn, Norfolk PE31 6RH.
49
51
A29
—— Site Safety Plus
SUP 2C
B102
—— Training and Development Plan
£50 per day
5-9 days training
Attendance = £1,125
VQ achievement = £400
Completion incentive = £1,000
Total = £2525
£50 per day
£50 per day
£25 for ½ day
£400
Total of up to £6,000
£1,965 in 4 quarterly instalments
£1,660 in 4 quarterly instalments
£400
£1,975
Amount of Grant
Contact CITB Company Development Advisor
Claim form sent
Claim form sent
(claim form should be submitted if not received within
3 months of attendance)
Submit claim form on completion of training
Claim form sent
(claim form should be submitted if not received within
3 months of achievement)
Claim form sent for VQ and framework achievement grants
Automatic payment of attendance grants on receipt of CAS
deeds (where CITB is managing agency)
How to Claim
There are deadlines in place for submitting levy returns, which in turn release grant funding applied for.
Note: For further information on the Grants Scheme go to www.citb.co.uk/en-GB/levy-grant/
Attendance on any appropriate training course
– minimum of 3 hours duration (shorter training
sessions can be applied for)
Attendance
VQ Level 2 achievement
Completion incentive
—— Specialist Upskilling Programme (SUP)
Directors Role for Health and Safety
SMSTS
SSSTS
Health and Safety Awareness
Attendance: 1 day or more courses
(minimum of 6 hours per day)
Attendance: ½ day courses
(minimum of 3 hours per day)
B201
A31
A02
A03
A31
A04
Grant Code
—— Short Duration off-the-job training
Achievement via OSAT
—— S/NVQ Level 2
1st year attendance
2nd year attendance
VQ Level 2 achievement
Framework achievement
—— Apprenticeship: Traditional Framework (2 years)
Training or Qualification
CITB-registered companies that pay the levy and submit their Levy Return on time may be eligible
for a Supplementary Payment of 22% on the grant rates below.
Grants 2014–2015
Relevant Grants available for Apprenticeships, S/NVQs and short duration training through CITB
52
53
site management training
In January 2010 the UK Contractors Group (UKCG) issued a UKCG Supervisor
Training Standard. The full document can be downloaded from the UKCG website
www.ukcg.org.uk
The link to download the document is http://bit.ly/16VWNEV
Short web addresses are used
to make lengthy ones more
manageable. The http bit
MUST be included
when typing the
address in.
With effect from 1 January 2010, UKCG member companies require that ALL
supervisors working on their sites can demonstrate that they have the necessary
knowledge and skills to supervise their workers effectively. This is essential to
ensure those workers carry out their tasks safely and with due regard to health.
Guidance note 5 within the UKCG Supervisor Training Standard makes the
following statement:
5. UKCG will require an identified supervisor for all sizes of work gang. The
ratio of supervisors to workers on a site will be determined on the basis of risk
assessment and shall be determined by the employer in conjunction with the
Principal Contractor.
54
This, for example, effectively means that against an agreed risk assessment, gangs
of two flooring operatives may not require a site supervisor.
OVERVIEW
It is endorsed by the United Kingdom Contractors Group (UKCG) as the standard
training for all supervisors working on UKCG sites and provides an understanding of
health, safety, welfare and environmental issues. It highlights legal responsibilities
and the need to promote health and safety to supervise effectively.
UKCG Health and Safety
Training Standard
In 2012, the United Kingdom Contractors
Group (UKCG) introduced a Health and Safety
Training Standard requiring everybody working
on a construction site of one of its members
to demonstrate that they have undertaken
the necessary health and safety training.
The implementation of the standard has the
support of the Health and Safety Executive
(HSE) which is committed to effective health
and safety training.
This information has been prepared by the
National Specialist Contractors’ Council
(NSCC) to inform Specialist Contractors of
the requirements of the standard, and what
they can do to ensure their employees have
received the appropriate level of health and
safety training.
55
What is the UKCG Health and Safety Training Standard?
The UKCG Health and Safety Training Standard sets out minimum health and safety
training requirements for all levels of the workforce, including those that direct,
manage, supervise or undertake construction-related activities, on UKCG sites. This
includes the employees of UKCG members.
Under the standard, all sizes of work gangs are required to have a nominated
supervisor. Anyone supervising operatives that are working in non-construction
related activities, for example, site security, is generally exempt from the standard.
A lone worker is unlikely to be categorised as a supervisor.
For a list of UKCG members, see www.ukcg.org.uk
How does the standard differ from the UKCG
Supervisor Training Standard?
The UKCG Supervisor Training Standard has been superseded by the UKCG Health
and Safety Training Standard. The new standard has been extended to incorporate
requirements for directors, managers and operatives as well as supervisors. Under
the new standard, supervisors are still required to demonstrate that they have
sufficient health and safety knowledge and have undergone training on behavioural
issues, leadership and effective intervention.
56
When did the standard come into effect?
The standard was launched in February 2012 and companies working on UKCG
sites are required to establish a programme to work towards the health and safety
training requirements of the standard. The UKCG will be monitoring the uptake of
health and safety training and, over time, will require everyone working on UKCG
sites to meet the standard.
Many companies are likely to have already trained their workforce to the required
standard and may only need to provide refresher training for some employees.
57
What are the requirements of the standard?
The standard sets out a minimum level of health and safety training for directors,
managers, supervisors and operatives on UKCG sites, including the duration of the
training and the length of time before refresher training is required. To meet the
requirements of the standard, all training must contain a form of assessment and
be certificated.
Appendix A on page 60 details the training requirement for each level
of the workforce.
For gangs of two or more workers, there is no fixed ratio of supervisor to operatives
under the standard. The appropriate ratio should be agreed between the Main
Contractor and the Specialist Contractor on the basis of a risk assessment which
should take into consideration the following:
• Volume of work to be undertaken
• Complexity of tasks
• Associated health and safety risks
• Site geography/proximity of supervisor to operatives
• Necessary means and regularity of communication between
supervisor and operatives
Appendix B on page 62 sets out examples of appropriate appointment
of supervisors.
58
Will courses developed by a company or trade association
be accepted under the standard?
The UKCG will recognise internally-developed training courses and courses that
have been endorsed by CITB or a recognised trade association. In order to have a
course recognised by the UKCG, evidence would need to be provided demonstrating
that the syllabus of the course equals or exceeds that of the recognised course
listed under the relevant section of the standard.
To begin the process of getting a course recognised by the UKCG, full details of the
course should be sent to:
David Lambert, UKCG Safety, Health and Environmental Adviser.
Does a company meet the standard if it has CSCS cards?
The health and safety training requirements of the standard are separate from
CSCS and affiliated schemes, which demonstrate occupational competence.
Holding a CSCS or affiliated scheme card on its own does not automatically satisfy
the standard.
For example, in the case of a supervisor, holding a CSCS gold supervisory card would
not automatically demonstrate that the necessary training has been undertaken.
However, if a CSCS card had been obtained and the recognised training listed under
the relevant section of the standard had also been undertaken, then the supervisor
would meet the requirements of the standard.
Is there any support available to help with
the costs of the training?
Through the CITB Grants Scheme, there is financial support available to eligible
employers to help with the costs of providing the training. The following recognised
courses and the associated grant that can be claimed from CITB include:
course name
citb grant
—— CITB Directors Role for Health and Safety
£50.00 per day
—— CITB Site Management Safety Training Scheme (SMSTS)
£50.00 per day
—— CITB Site Supervisors Safety Training Scheme (SSSTS)
£50.00 per day
—— CITB Health and Safety Awareness
£50.00 per day
—— IOSH Directing Safely
£50.00 per day
—— IOSH Managing Safely for Executives
£50.00 per day
—— IOSH Managing Safely in Construction
£50.00 per day
Employers who pay the levy on time are also eligible for the supplementary payment
of 22%. To find out more about the CITB grants that are available, visit:
www.citb.co.uk/en-GB/levy-grant
What action can be taken if the standard is not
being followed on site?
If you are working on a UKCG site and find that the requirements of the standard
are not being adhered to, NSCC wants to know.
To enable NSCC to investigate, email details in confidence to: [email protected]
Where can further information been obtained?
The UKCG Health and Safety Training Standard together with a list of Frequently Asked
Questions (FAQs) can be viewed at these two web addresses:
Short web addresses are used
to make lengthy ones more
manageable. The http bit
MUST be included
when typing the
address in.
http://bit.ly/1oIyv80
http://bit.ly/ZkOJ1l
For further information regarding the implementation
of the standard, you can contact NSCC:
NSCC
6-8 Bonhill Street
Tel: 0844 249 5351
London
EC2A 4BX
www.nscc.org.uk
59
—— CITB Site Supervisors Safety
—— CITB Site Management Safety
Training Scheme (SMSTS) (5 days) —— Training Scheme (SSSTS)
—— IOSH Managing Safely in
(2 days)
Construction (4 days)
4 days
Every 5 years
If an individual both manages
and supervises, then the most
appropriate training would be the
managers course
—— CITB Directors Role for
Health and Safety (1 day)
—— IOSH Directing Safely (1 day)
—— IOSH Managing Safely for
Executives (1 day)
1 day
Every 5 years
If a company director is also
involved in the day-to-day
management of work on site,
they would also need to comply
with the requirements for
managers
Recognised Training
Courses*
Minimum Training
Duration
Refresher Training
Notes
Apprentices and other operatives
enrolled on a supervised,
structured training programme are
excluded from the requirements
of the standard. Toolbox talks or
general site specific inductions do
not meet the requirements of the
standard
Every 3 years
N/A
—— CITB Health and Safety
Awareness Course (1 day)
Individuals attending site to
undertake construction related
activities who do not have
management or supervisory
responsibilities
operativeS
* Details of comparable industry-recognised courses can be found at www.ukcg.org.uk/activities/health-safety/training-standard
A supervisor can also be defined
as the individual to whom the
main contractor (or Specialist
Contractor) can give directions
on site
Every 5 years
2 days
Individuals directly supervising
construction related work
activities on site. A front-line
supervisor with direct responsibility for putting people to work,
typically briefing workers on how
to carry out their work and then
ensuring that the work is carried
out in a safe manner. Responsible
for supervising the storage and
use of materials on site
Individuals managing construction
related work activities. Typically site
based or visiting personnel with
direct responsibility for planning and
managing construction work
activities
Individuals responsible for
the strategic direction and
governance of an organisation.
This will typically include owners
of companies, divisional directors
and board members
Definition
SUPERVISORS
MANAGERS
DIRECTORS
Requirements of the UKCG Health and Safety Training Standard
APPENDIX A
60
Details of project
Small site
Large site
Sub-contracted by kitchen installation
contractor which sets them to work and
provides all direction
All materials supplied by main contractor
or large Specialist Contractor which sets
them to work and provides all direction
Returns to a previous project to undertake
remedial works
Returns to a previous project to undertake
remedial works
A home-building project employs an
ever-present residential manager directly
responsible for setting individuals to work
Number of operatives
3 pairs of tilers
6 pairs of carpenters
3 floor fitters
5 decorators
1 pair of tilers
1 pair of roofers
3 pairs of door installers
The main contractor’s or Specialist
Contractor’s supervisor is categorised
as the front-line supervisor
No
A supervisor must be resident on site which
could be one of the two roofers working
within the gang
The site-based residential manager is
categorised as the front-line supervisor
Yes (if a risk assessment has been undertaken and the work identified as high risk)
No
The company’s supervisor can act as a
remote supervisor and set the pair of tilers
to work from an off-site location provided he
or she is accessible by both the operatives
and the main contractor and available to
visit the site as required
The kitchen installation contractor’s
supervisor is categorised as the front-line
supervisor
No
No (provided that a risk assessment has
been undertaken and the work identified as
low risk)
A non-working supervisor is required to
provide adequate supervision
Could be working within one of the gangs
Who is the supervisor?
Yes
Yes
Requirements for supervisory training
Examples of appropriate appointment of supervisors
APPENDIX B
62
63

www.cfa.org.uk

Transcription

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