$77,5( ɑȨȇǸȵ - Attire Bridal magazine
Transcription
$77,5( ɑȨȇǸȵ - Attire Bridal magazine
$77,5( NOVEMBER/DECEMBER 2012 ISSUE 32 CHRISTMAS is coming Festive tips from boutique owners ɑȨȇǸȵ European FOCUS Adaptable gowns Top labels from across the Channel Flexible and affordable TEC2013 PREVIEW Your esse n show guidtial e ɑȨȇǸȵ LINGERIE Plus The perfect way to support dress sales Business advice News and events Collection focus ;;;%88-6)&6-(%0'31 ɄȽɜȐȽɜɕ ɄȽɜȐȽɜɕ Regulars 12 Industry news Up-to-the-minute information on news and events from the British bridal trade 66 Hine insurance Everything you need to know about protecting your retail business over the festive season 71 Shop window With the new series of Downton Abbey on screen now, Nancy Hayes creates an eye-catching bridal window display inspired by the popular series 72 Retailer roundup Bridal boutique owners talk shop 78 ACID Dids Macdonald, CEO of Anti Copying in Design (ACID), has the latest on intellectual property rights 82 Time to launch Nicola Russill-Roy, PR Director of Propose PR, offers retailers some advice on marketing their business 85 Twitter update We bring you all the hottest news, stats and facts from our followers 90 Isabella Grace Rebecca Doyle contemplates the second year of trading for her bridal boutique, Isabella Grace 71 Shop window 42 To cap it off The Fashion Files 42 To cap it off Sleeves are big news this season. We showcase some fabulously feminine bridal gowns, featuring delicate details 49 The collections The perfect accessories to match our two key bridal themes 51 Time to shine These softly shimmering wedding dresses ensure your bride will be centre of attention from day to night Columns 17 British Bridalwear Association Ex-Chair Joe Sweeney takes an indepth look at the UK bridal industry to predict where it’s heading 27 Ellie Sanderson Award-winning bridal retailer, Ellie Sanderson, shares her recent experience of changing her merchant services provider 74 Nikki Graeme Our new trade show columnist – boutique owner Nikki Graeme – reviews the recent British Bridal Exhibition in Harrogate 51 Time to shine $77,5( · 67 Mother of the Bride Features 56 Up and coming 20 Adaptable gowns Brides are increasingly searching for a bespoke look – we take a look at innovative ideas from some of the UK’s most exciting designers 24 Retailer profile Bridal designer and now retailer, Melanie James, reveals how she’s enjoying her first few months of trading 31 68 xx Retailer interview xxxxxxx Man on a mission In recognition of the huge contribution Joe Sweeney has made to the UK bridal trade, we speak to the former Chairman of the British Bridalwear Association (BBA) to find out how it all began 28 Enzoani Following a dramatic departure from Benjamin Roberts, Enzoani is making waves in the British bridal market. Jeanette Stevens, President of Enzoani UK, fills us in on the brand’s plans 38 The apprentice A growing number of independent retailers are using the Government’s National Apprenticeships Service. We find out the benefits 64 Grace Harrington Couture Following a successful show at The Essential Collection 2012, we speak to H.J. Park, Manager at Grace Harrington Couture, about what the future holds for this growing brand 56 Up and coming We speak to new design talent, Erica Stacey, who reveals her inspirations 58 A new start The incoming Chairman of the BBA talks to us about his future plans for the organisation 60 Secret support Boost your brides’ confidence, and your sales, with a good selection of chic contouring lingerie 68 Retailer interview Russell Blackburn, owner of Blackburn Bridal Couture, talks to Attire Bridal about setting up his beautiful boutique, and the recent launch of his stylish occasionwear studio 76 Retail technology David Mackley provides a guide to the new Cookie Law introduced on 26th May, 2012 in the second instalment of his series 80 Net gains Keren Anderson of website creation company I Do I Do reveals some top tips on creating a well-read blog xxxxxxxxxx $77,5( Profiles 37 The collections 49 European focus We spotlight some key European names making waves in the UK market 18 The Essential Collection Shows 18 The Essential Collection 2013 An early preview of next year’s exciting event, including brand new signings 64 Grace Harrington Couture Editor’s letter NOVEMBER/DECEMBER 2012 Image courtesy of Diane Harbridge www.dianeharbridge.com +44 (0)1829 752 192 MANAGING EDITOR Louise Prance $77,5( 8ȐɬǸȃȐɕ ɑȨȇǸȵ ȇȨɜɄɑѼɕɉȨȃȰ This gorgeous belt from Lily Bella Bridal allows brides to instantly transform their gown. GRAPHIC DESIGNERS Ami Williams, Rebecca Clarke, Samantha Lock, Charlotte Brown As we draw ever closer to the end of 2012, it’s the perfect opportunity to reflect on the year so far, and the changes we’ve witnessed in our industry. Within the past 12 months we’ve seen Laura Daly voted in as Chair of the Retail Bridal Association (RBA), taking over from Alan Sanders. More recently, we’ve seen Joe Freedman announced as Chair of the British Bridalwear Association (BBA), taking over from Joe Sweeney. In this issue we speak to both the Chair and Ex-Chair of the BBA to find out the future of this well-supported organisation. On the subject of new faces, I’d like to take this opportunity to welcome on board our new trade show columnist – Nikki Graeme – who’ll be reporting on all the major bridal exhibitions this year and next. She runs The White Closet in Didsbury, Manchester and begins with her review of the British Bridal Exhibition in Harrogate on page 74. The trade show scene continues to evolve, and we’re likely to see some major changes over the next couple of years if the rumours are to be believed. One thing’s for certain – The Essential Collection will be celebrating its third anniversary in 2013 so turn to page 18 for our early preview of this unmissable bridal trade event. Also in this issue we focus on bridal lingerie and hosiery to find out what makes it such an attractive add-on sale, and highlight some of the newest European bridal brands to target the UK market. WEB DEVELOPMENT MANAGER Stuart Weatherley Enjoy reading EDITOR Demelza Rayner +44 (0)1376 535 609 [email protected] EDITORIAL ASSISTANT Annie Cannock +44 (0)1376 535 613 [email protected] SALES MANAGER Mark White +44 (0)1376 514 000 [email protected] SALES EXECUTIVE Jan Griffin +44 (0)1376 535 612 [email protected] PRODUCTION MANAGER Scott Brothwell [email protected] +44 (0)1376 535 616 DEPUTY PRODUCTION MANAGER Sarah Barnes SENIOR DESIGNER Vicky O’Connor SUBSCRIPTIONS Alice Henson, Tammy Wright +44 (0)1376 514 000 KD Media Publishing Limited Broseley House Newlands Drive Witham, Essex CM8 2UL www.attirebridal.com Fashion File 3 on page 51 ȐȹȐȵɺǸ Demelza Rayner Editor ISSN 1758-0072 Attire Bridal is solely owned, published and designed by KD Media Publishing Limited. Whilst every effort was made to ensure the information in this magazine was correct at the time of going to press, the publishers cannot accept legal responsibility for any errors or omissions, nor can they accept responsibility of the standing of advertisers nor by the editorial contributions. The views expressed do not necessarily reflect those of the publisher. Attire Bridal is published six times a year. Subscription rates for overseas readers are £75 per annum (incl. p+p), Cheques should be made out to KD Media Publishing Limited and sent to Attire Bridal @ Broseley House, Newlands Drive, Witham, Essex CM8 2UL. Enzoani Profile on page 28 TEC2013 Preview on page 18 Fashion File 1 on page 42 Average Net Circulation: 3,038 01/07/2011 - 30/06/2012 $77,5( Industry news Read on to find out more about this season’s movers and shakers in the bridal industry… Award-winning accessories company releases new collection International Jewellery London reports positive feedback Corrine Smith Design has recently unveiled its latest line of bridal accessories – titled Essence. Designed to depict the beauty of nature, the new collection captures the essence of contemporary elegance whilst retaining a classic feel. “My aim was to create sensitive representations of organic forms in a modern style,” says Corrine. “Floral accents play a key role and elements of looping vines and flourishing foliage help to create the overall vision.” The collection includes a selection of simple and organic side head dresses such as the Lizzie which exemplifies the vision behind the collection, to intricate detailing in headbands such as Honour and Wysteria. Pretty bun vines, combs and pins complete the range. All products are designed in Scotland by Designer/Owner Corrine Smith, ensuring a high quality standard and finish. For further details visit the website www.corrinesmith.com. Featuring top brands, celebrity designers, successful retailers, industry experts, upcoming trends and stunning new collections, International Jewellery London (IJL) is the leading UK jewellery trade show. Speaking about this year’s event, organised by Reed Exhibition, IJL’s Event Director Sam Willoughby said: “We are extremely pleased to hear so much positive feedback from both exhibitors and visitors. These are tough times for everyone, but the amount of order taking done at the show proves how resilient and innovative the jewellery industry is.” Due to the timing and location of the show, many designers chose to unveil their brand new collections ahead of the Christmas period and 2013. New trends and collections were appreciated by retailers, who come to IJL to see the latest in jewellery design: “You can keep an eye on trends, check out suppliers and new product that is hot,” commented Melanie Wakefield, Managing Director of Wakefields Jewellers. To find out about next year’s event, taking place from 1st4th September, 2013, simply visit www.jewellerylondon.com. THE WHITE ROSE MARKS FIRST ANNIVERSARY On 1st September, 2012, The White Rose bridal boutique in Chipping Campden, a north Cotswold town in Gloucestershire, celebrated its first anniversary. To toast the occasion, boutique owner Danielle McCabe invited brides from her first year into the boutique for birthday drinks, as well as wedding suppliers and local businesses. $77,5( News & events NEWS IN BRIEF • Lola Bridal opened its doors on 1st September, 2012, with an exclusive launch event. Key suppliers were on hand to speak to brides, including The Vintage Wedding Dress Company and Harriet Wilde. • Sam Everard is now the exclusive UK distributor for the impeccably-designed Mia Solano bridal collection. To find out more, visit www.miasolano.com. BRIDES CAN NOW ACHIEVE CINDERELLA’S STYLE Jesús Peiró unveils new accessory collection Designed by Merche Segarra, the latest accessory range from Jesús Peiró features Chantilly lace appliqué, silk petals and gemstone embroidery alongside veils, head dresses and beautiful boleros. Designed, created and manufactured in Spain, the emphasis is on a high quality finish. To find out more about the new range, visit www.jesuspeiro.com. Alfred Angelo and Disney have announced a oneof-a-kind Cinderella-inspired bridal collection in celebration of the release of Disney’s Cinderella Diamond Edition on Disney Blu-ray™. The Cinderella Diamond Wedding Gown Collection went on general sale in October, following a preview to buyers visiting the British Bridal Exhibition in Harrogate this September. “We are excited to be collaborating with Alfred Angelo on yet another fashion-forward bridal collection. Cinderella’s story is a classic tale of romance and enchantment, and this Alfred Angelo collection captures these magical storytelling details,” said Jonathan Baker, Director of Fashion and Home, The Walt Disney Company UK and Ireland. “The Cinderella Diamond Wedding Gown Collection’s soft, blue accents and delicate fabrics are on trend trend for 2013.” This line of limited-release wedding dresses consists of five styles in soft shades of blue. Each gown represents the iconic Disney Princess, including timeless ball gowns that sparkle with every turn, and modern fit and flare silhouettes. For more information please visit www.alfredangelo.com/ Disney or www.disneybridal.com. $77,5( · The Retail Bridalwear Association launches Brides Protection Scheme The Retail Bridalwear Association (RBA), the UK’s trade body for wedding dress shops, has launched the RBA Brides Protection Scheme which guarantees that any money paid out for a wedding dress at a member shop will be protected, should the bridal retailer go out of business involuntarily. The 120-strong body, which has shops in England, Scotland, Wales and Northern Ireland, has already noted that the pilot scheme has been a huge bonus for brides, as the country struggles through tough recessionary times. Association Chair, Laura Daly of Bellissima Weddings, South Woodham Ferrers, Essex says: “We are now seeing brides coming in and expressing worries about their own financial stability or that of their workplace and wondering whether their money will be safe with us. Wedding dresses are often ordered a year in advance so it can be an anxious wait for clients. Now, with the RBA Brides Protection Scheme in place, it brings with it a feeling of confidence and is one less thing for them to worry about.” She continues: “For the Association it is the fulfillment of a long held dream. We have been working towards this aim for a number of years, and have now created our own security scheme which is easy to operate for both shops and brides. “Any down payments made on a wedding dress will be fully protected should a member shop experience difficulties. We already have stringent membership conditions which demand that members run their businesses efficiently, and this is a further safeguard for our customers against any of our shops running into problems.” At shop level, once a bride has paid her deposit on a wedding dress, she will receive a Brides Protection Scheme Form and take it home to register with the scheme online at the RBA website www.bestweddingshops.co.uk. This ensures that her details are stored remotely should anything prevent access to the shop records and enables the RBA to act swiftly when required. RBA Secretary Phil Rathkey, who helps with the Association’s helpline says: “It’s always traumatic when a wedding shop shuts its doors without warning and brides are left out-of-pocket and with nothing to wear at their wedding. In the unlikely event this should happen to a RBA member store, we will do our best to source a replacement gown from the bride’s online details provided (which are held independently from the shop and therefore easily accessible by the RBA), or the bride will be refunded her deposit by following a simple claim process. For further details visit www.rbaltd.co.uk. Starlet Jewellery launches new brand Miss Starlet is the exciting new brand from Starlet Jewellery. Designed for prom girls and bridesmaids, many pieces in the collection will also appeal to brides looking for smaller, simpler pieces and those looking for economical styles. As with the Starlet Jewellery brand, each headpiece has a mini collection with matching jewellery. Many of the collections are available to order in a rainbow of pearl and crystal colours. Jewellery in the Miss Starlet collections starts at £3, while headpieces start at £5.50. For more information on the Miss Starlet collection, send an email to Rebecca at [email protected]. $77,5( Mi steps out with new shoe clip brand Mi, a clever and versatile new shoe clips brand, allows brides to instantly transform the look of their shoes. Taking its meaning and inspiration from the Japanese word for beautiful, Mi clips’ concept is simple but effective. The clips come in a variety of styles inspired by vintage archives and current trends. Whatever the occasion, whether for a wedding, prom or party, or for effortlessly transferring a work look from daytime to evening, Mi clips are the perfect way of reviving a tired pair of soles. Prices start at £16.50 RRP. For further details call +44 (0)7721 594 286. News & events ATTIRE BRIDAL RECEIVES LATEST CIRCULATION CERTIFICATE Our latest circulation certificate from the Audit Bureau of Circulation reveals that the magazine goes out to 3,038 individuals in the bridal trade. What’s more, the quality of the circulation has dramatically improved, with a massive 2,323 of these listed as individual named requests. Attire Bridal is the only bridal trade magazine with an independently verified circulation. To view the certificate in its entirety, please visit www.attirebridal.com. Masterhand announces new season’s collections Masterhand presents three different lines for 2013: The smoking-designs from the Classics collection are the ideal companion for red carpet moments and highclass events. The Bestseller collection presents designs in subtle brown and grey shades through to medium colour shades and midnight blue. Finally, the mix and match suit system, Celebration, allows every man will find something to his taste. For further information visit www.masterhand.com. DEBBIE CARLISLE UNVEILS DECO-INSPIRED SECOND COLLECTION For her second full accessories collection, Debbie Carlisle has created 12 vintage style headpieces with a fashion-forward edge inspired by Deco and floral styles. The six ‘Divine Deco’ pieces draw their glamorous high-shine inspiration from the elegant opulence of the 1920s and 1930s. The six ‘Floral Fantasy’ designs combine floral fabrics with intricate beadwork and subtle flashes of colour for an ethereal look that works seamlessly with the colours and textures of the latest bridal gown designs. Debbie said: “The six ‘Divine Deco’ headpieces were inspired by the sumptuous glamour of Baz Luhrmann’s The Great Gatsby and also by Downton Abbey and Boardwalk Empire. Like these on-screen dramas, all the headpieces combine elegance with a slightly decadent edge that is perfect for brides who want to make a stylish statement on their wedding day. “The six ‘Floral Fantasy’ pieces are my take on the blowsy flower crowns favoured by Lana Del Rey but with an ethereal twist inspired by the fantastical images conjured up by Shakespeare’s A Midsummer Night’s Dream. This collection mixes dreamy textured fabrics with colour, warmth and beading.” Potential stockists can contact Debbie at [email protected] or log on to www.dcbouquets.co.uk for more information. 8ȐɬǾȐɕɉɄȰȐǾɑȨȇǸȵɕɜɤȇȨɄ ȘɄɑǸɑɄȵȨȽȐɜȐȵȨȐɑ Best known for its impeccable design and attention to detail, Caroline Atelier has recently opened its own bespoke bridal studio at No. 7 South Mall in Cork City, Republic of Ireland. Speaking about the move, Designer Caroline Matthews said: “I decided on Ireland because I started my business over here and have won many awards for my contemporary bridalwear. At the studio brides are able to purchase from my current collection or I can design them something unique to their own ideas, or even combine designs from my collection.” She continues: “As I have stockists across the UK and Ireland, having the studio in Cork will be beneficial for me as the brand is well known here in Ireland, and gives buyers the opportunity to view the entire collection. The studio is also a working studio where we design, manufacture and showcase the collections in house.” For further details, visit www.caroline-atelier.com. $77,5( %ODFN+HUULQJERQH/RXQJH&RDW PDWFKLQJZDLVWFRDW%ODFN*UH\ 6WULSHG7URXVHU ZZZMHDQ\YHVFRXN VEDUWOHWW#KZLZHEFRP Interview Man on a mission In recognition of the huge contribution Joe Sweeney has made to the UK bridal trade, we speak to the former Chairman of the British Bridal Association (BBA) to find out how it all began… You handed over the role of Chairman of the BBA to Joe Freedman at the annual AGM, held at Harrogate in September. Why did you decide that it was now time to step down? After forming the Retail Bridal Association (RBA) in 1995 and the BBA in 1998, I felt that it was time for new blood to take over and lift the organisation onto a new higher level of service to the bridal trade. What part did you play in setting up the BBA, and what first prompted you to take on the role of Chairman? The BBA was an offshoot from the RBA and the committee members asked me to take on that role from the start. Over the years you have introduced a number of initiatives/business tools for your members – can you tell us a bit about these? We introduced many new initiatives, including successful social outings for RBA members. In the BBA period we have had eight visits to suppliers’ premises by HRH The Princess Royal and have organised 10 bridal shows to help exports in British Embassies across Europe. We have carried out extensive international bridal market research for BBA members, undertaken credit checks on hundreds of bridal retailers “As in many other industries, the bridal trade has become more Americanised with takeovers and acquisitions, and yet the US styles and methods do not always suit the UK market.” (including tracing the ones that have just simply disappeared). We now operate the Worst Accounts List so that suppliers can immediately check up on new accounts. In addition, we have written over 250 monthly newsletters and been involved in a number of takeovers in the trade. independent retail shops to around 800 in five years’ time. I believe the remaining shops will be larger and carry fewer ranges, but will hold a large number of samples from each range. How would you like to see the BBA evolve? I know that Joe Freedman, the BBA’s new Chairman, has the drive and ambition to increase membership and offer even more benefits to members. “The moves towards manufacturing primarily in China will soon come to an end, with Vietnam, Cambodia What advice would you give to Joe, on taking the and even Brazil becoming new BBA forwards? sources of cheap labour.” Were there any initiatives/business tools that you would have liked to have introduced for your members but were not able to? I would have liked to have arranged more Embassy bridal shows abroad but some Ambassadors were unwilling to co-operate. Exports are the key to success for the future and we, as taxpayers, own the premises so should be able to use them. What are the main changes you have witnessed in the bridal industry during your time as Chairman and how do you think the industry will develop over the next five years? As in many other industries, the bridal trade has become more Americanised with takeovers and acquisitions, and yet the US styles and methods do not always suit the UK market. The moves towards manufacturing primarily in China will soon come to an end, with Vietnam, Cambodia and even Brazil becoming new sources of cheap labour. Initially quality tends to suffer until quality control methods catch up. I forecast a reduction in the number of Joe will have to work hard to achieve the confidence of BBA members so that they will not be inhibited in the exchange of information. He will also have to be totally impartial in his views. “For the immediate future I will still operate the trade credit checks and I will continue to produce a new Worst Accounts List for members.” How much involvement will you have with the bridal industry now? For the immediate future I will still operate the trade credit checks and I will continue to produce a new Worst Accounts List for members. In addition, I would still like to visit trade exhibitions wherever they are held. How do you plan to spend your newly-acquired free time? My wife, Cynthia, and I would like to get back to our second home in Cyprus where there is much to do and we have a wonderful social circle. Fortunately, the internet will allow us to remain in touch with the trade. $ $77,5( Phoenix Gowns Romantica Starlet Jewellery Special Day En Vogue It’s never too early to start planning for next year’s show. Put the 7th-9th July, 2013 in your diary now! WHERE? The Essential Collection 2013 will once again be held at Stoneleigh Park Exhibition and Conference Centre in Warwickshire, within easy reach of most of the major UK cities. For exhibitors, the direct access to the exhibition hall makes unloading and loading a breeze, while for visitors the unlimited free parking (30,000 spaces in all) immediately outside the exhibition hall is a welcome treat. WHEN? The chosen date – 7th-9th July, 2013 – is perfectly timed to follow the major European trade shows, allowing retailers to view and buy from the new season’s bridal collections. Indeed, by ordering at The Essential Collection, bridal retailers will receive their dress samples much sooner than was previously possible, allowing them to sell to fashion-conscious brides before Christmas. WHO? With nine months to go until the doors open on The Essential Collection 2013, new bridal names are signing up all the time. For the very latest information, simply visit our comprehensive $77,5( website – www.tec2013.com – or follow us on Twitter at www.twitter.com/EssentialColl. Romantica was the first major bridal brand to reconfirm its attendance at The Essential Collection 2013, and has been a strong supporter of the show since it launched in 2011, praising its ‘impeccably high standard’. We’re also delighted to be welcoming back Mia Solano, who first exhibited with us earlier this year. Sam Everard, UK distributor for the brand, said: “Mia Solano was delighted with The Essential Collection 2012, gaining lots of new accounts as well as taking orders from existing stockists. Our customers all said it was a relaxed show with plenty of chance for them to browse the stands and make informed decisions. There was no hesitation with our decision to return for the 2013 show.” Other bridal names returning include Special Day, which has over 30 years of experience in delivering high quality products to the bridal market, and Phoenix Gowns, a label that offers quality designs at excellent value. But it’s not just about bridalwear – British bridal firm, Tara Lee will once again be showcasing its exquisite flower girl dresses, while Starlet Jewellery, En Vogue Bridal Accessories and Lily Bella Bridal will be displaying their latest bridal accessories. WHAT? The Essential Collection is the only bridal trade event taking place in early summer, and is open to bricks and mortar bridal retailers. Buyers can register in advance at ww.tec2013.com. WHY? Aside from the excellent location and plentiful free parking, there are so many reasons to visit The Essential Collection 2013. Timed hot on the heels of the other major European bridal exhibitions, the event provides the perfect opportunity to see and order from many of the 2014 spring/summer collections, for the first time in the UK. Our fashion shows take place eight times over the three days of the exhibition, so buyers can instantly recognise the up and coming trends, as well as being able to see this season’s hottest gowns shown off to their best advantage. Once again, we’ll be offering a range of free retail seminars on a variety of subjects – from Mia Solano Lily Bella Trudy Lee Tara Lee Elizabeth Dickens maximising your on-line presence to converting more appointments into sales. Our full schedule will be available online before the show opens. Finally, we’ll also be offering plenty more networking opportunities with friends and colleagues in the industry – simply visit the website for the latest details. But don’t just take our word for it – here’s what a couple of retailers had to say after The Essential Collection 2012: “Thank you for an excellent show. Being situated in Cornwall, The Essential Collection provides us with a realistic opportunity of attending a trade show. Harrogate is simply too far – for us it was an 850-mile round trip that involved three days in total, of which 17 hours were spent driving – never to be repeated! In contrast, on Sunday 8th July we had a successful day trip, arriving at The Essential Collection just after 10am, leaving mid afternoon to return home at a reasonable time. We have seen all our regular suppliers, found three new ones, and are delighted with our productive day. Congratulations on a very successful event...long may it continue. You will always have our support.” Laura Parfitt, From This Day Forward “I visited The Essential Collection for the first time this year and, although smaller than Harrogate, I was not disappointed at all. I found the intimate setting easy to explore, and really enjoyed the seminars where I was able to talk to like-minded business owners like myself. Well done for all of your hard work.” Jo Parker, Your Wedding Shop $ www.trudylee.co.uk [email protected] 01707 643633 Time for change Brides and their maids are increasingly searching for a bespoke look – we take a look at innovative ideas from some of the UK’s most exciting designers Claire Mischevani, Claire Mischevani How would you describe your current collection of bridal gowns, and what makes them so original? Even though I am a designer, I still have a lot of contact with my clients as I offer a couture service. I feel that this gives me a real insight in to what they are looking for. From this experience I have put together a collection that does not take a huge investment for retailers to get a great selection of gowns in a range of styles. I constantly update the fabrics that I use by visiting exhibitions and exclusive mills all over Europe to keep the gowns current. I search for unusual and stunning fabrics that will excite and inspire brides. I came up with the original idea of overlays a few years ago and launched this in 2010. It’s become a huge signature for the brand. What initially inspired your concept of bridal overlays, and why do you think this idea is so desirable to British brides? Brides absolutely love the idea of changing their look from day to evening, and this concept gives them the flexibility to do so without having to purchase two separate gowns. They can wear a subtle lace overlay during the day and a sparkly or embellished overlay during the evening. Alternatively, a bride can simply take off the lace overlay to reveal a strapless gown and then add an embellished belt. How does a retailer benefit from stocking your gowns and overlays, and how would you recommend they showcase the designs in order to convey the originality of the design? There are six base style gowns and they each have a variation of six overlays, which are all different shapes. They come with or without sleeves in a range of stunning laces and embellished fabrics. It’s less expensive for a retailer to update the range as the base shapes will remain the same, but the overlays can easily transform the styles and these can be ordered throughout the season. It also makes the fittings much easier as the brides can wear one base style and the fitter can $77,5( add different layers to completely transform the look, the dresses simply sell themselves. It’s best for a retailer to stock at least three silhouettes and add to this with two or three overlays per style, alongside our absolutely stunning range of belts (we sell an astounding number of these). How many stockists do you have in the UK, and how would you like to grow this stockist base? We currently have 10 stockists in the UK and we’re looking to expand this with the new collection, but are continuing to work with highend exclusive boutiques to retain the exclusivity of the brand. What are your plans for growing your brand over the next 12 months? New styles are regularly being added to the collection that will entice further brides to wear ‘Claire Mischevani’ on their wedding day. We’ve also launched a chic mother of the bride collection and this is selling extremely well for our current stockists. Adaptable gowns From this... $77,5( · designers, each of our gowns have been carefully created using techniques that allow the element of adaptability to be discreet. ...to this Rachel Farrimond and Isoline Hickman, Hazaar How would you describe your current your cur urre rentt ccollection oll ol lle lect cti tion ion of bridal gowns, and what makes them so original? Our current collection has been designed using simple lines with a vintage influence. Our dresses are all adaptable so that brides can seamlessly go from day to evening without the need for a second dress. As we’re trained makers as well as What initially inspired your concept of convertible bridal gowns, and why do you think this is so desirable to British brides? We began our journey at university when we both realised that bridal design was our passion. The inspiration for an adaptable bridal collection first came to us when we were bridesmaids at a close friend’s wedding – she was upset when the hem and bottom part of her dress were ruined from inadvertently being stepped on by her guests, and found the length restrictive at the reception. We also noticed the trend for brides choosing to wear a shorter dress in the evening and thought it was a shame for brides to change out of their dream dress after a few short hours, when it could be easily adapted. It was then that we decided to design a collection of adaptable bridal gowns to allow brides to enjoy their day without compromise. British brides are creative and unique in their style and wedding day choices. Our gowns allow them to be free of limitations (including unpredictable weather!), giving them the freedom to change their look on the day, whenever they choose. How does a retailer benefit from stocking your gowns, and how would you recommend they showcase the designs in order to convey the originality of the design? From this... $77,5( When our stockists choose Hazaar of London they are choosing a collection that is original and provides brides with versatility. Our gowns are not only perfect for UK weddings but also for destination weddings where the climate may be a little warmer. As the dresses are all designed to discreetly adapt, we’ve found that buyers and brides who aren’t aware of our concept tend not to realise that they are adaptable at first, so it’s always a nice surprise when they find out! Showing either the long or short version of any of the dresses tends to draw people in, and it is best to have images available to show of the longer or shorter versions, or to demonstrate on a stand or a model. How many stockists do you currently have in the UK, and how would you like to grow this stockist base? We currently have two wonderful stockists in the UK – Anais Bridal Couture in Milngavie and Mathilda Rose Bridal in West Sussex. We’d like to grow our stockist base in the UK over the next year and are planning to attend the White Gallery again in May, where we hope to enlist some more stockists. What are your plans for establishing the Hazaar brand over the next 12 months? We’re currently working on a new collection of adaptable gowns that we plan to debut next year. We plan to support this with a retail-targeted marketing campaign. ...to this Adaptable gowns Michelle Hailey, Regional Director, Europe, Twobirds Bridesmaid Ltd How would you describe your current collection of bridesmaid gowns, and what makes them so original? Twobirds T obirds Bridesmaid sets se itself apart from the typical bridesmaid collections by offering a collection of completely convertible, luxurious and timeless gowns that are flattering for every figure. The ingenious convertible design concept – inspired by a ‘70s Norma Kamali ‘infinity’ dress – allows each dress within the collection to be worn 15 different ways, providing complete versatility and sophisticated style. The gowns are made from a luxurious jersey blend fabric and feature bodice straps that can be twisted, tied, knotted and folded to create a range of flattering neckline and sleeve options, whilst maintaining a cohesive look for the bridal party. Twobirds dresses are made in the UK and are available in three different collections: Classic, Two-Toned and Rosette. Our dresses are available in 20 catwalk inspired colours with the latest additions being magenta, platinum and regal purple. What initially inspired your concept of flexible styling, and why do you think this idea is so desirable to British brides? The Twobirds brand was born from a desire for the brand’s founder to find a dress for her own wedding that was flexible enough for all her bridesmaids to wear in a way that suited them while giving her the consistency in the fabric and colour. As bridesmaids dresses have moved away from the traditional matching strapless number, Twobirds Bridesmaid has instantly stepped in to a void that was begging to be filled with a stylish new solution. It’s also a fantastic answer to ever harder working women as it’s completely hasslefree when it comes to fittings and alterations, with just two sizing options. While being a wonderful bridesmaid dress, the versatility, ease and flexibility hasn’t gone unnoticed among brides so we’re also seeing more sales of our ivory gown, especially in the rosette collection. The short lead time and flexible sizing also makes a great solution for pregnant or postnatal brides. How does a retailer benefit from stocking the gowns, and how would you recommend they showcase the designs in order to convey the originality of the design? All Twobirds Bridesmaid retailers are considered partners and are supported strongly by the head office team. They can expect quick answers, full training and seamless production in the UK of the highest quality. As the Twobirds brand has gone from strength to strength in the past three years, our dresses alone drive traffic to the boutiques which consequently results in cross sales into bridal and accessories. We always recommend our stockists carry as many colours of samples as possible and provide swatches of fabric in every colour. We recommend that at least two dresses are displayed in different ties so that the concept is understood. We support these with newsboards featuring our campaign images which we provide to all stockists. A Twobirds Bridesmaid dress in the window is a real pull and has been known to stop traffic! How many stockists do you have in the UK, and how would you like to grow this stockist base? We currently have 30 carefully selected stockists and have been offering wholesale for the past 18 months. We’re very careful to expand at a sustainable rate and work exclusively with boutiques that we feel will be honest and open with us, have a real passion for our brand and attract the demographic of brides that Twobirds attracts. We’ll continue to grow at a measured pace and focus our expansion on the deepest north and south of England as well as Scotland, Wales and Ireland. Europe will also be a strong consideration for 2013. It’s going to be another exciting year! What are your plans for growing the brand over the next 12 months? Plans are afoot for a move to a more central London location with a much larger showroom space for our retail arm. We’ll continue to take on additional stockists and introduce new collections. We’re also building a brand new website to reflect the changing market, emerging trends and technologies, allowing us to be more creative and fully embrace Pinterest and other interactive tools. $ CONTACT Twobirds Bridesmaid www.twobirdsbridesmaid.co.uk Hazaar www.hazaaroflondon.com Claire Mischevani www.clairemischevani.com $77,5( ȨȽȇȨȽȝɜȣȐ RIGHT BALANCE Bridal designer and now independent retailer, Melanie James, reveals how she’s enjoying her first few months of trading. Congratulations on the launch of Melanie James Bridal – what inspired you to set up a bridal boutique? Thank you. From an early age I remember sitting alongside my mother whilst she created the most amazing clothes and home accessories using recycled fabrics. I had a toy sewing machine and was content to imitate her work. I’m so fortunate to have such a creative, inspirational and supportive family. I’ve always been encouraged to follow my dreams. I read Law at University and, after studying a further legal postgraduate course, I worked in a prestigious law firm for four years. Despite my success in the industry, I felt like a caged bird and my artistic side was desperate to break free. It was during a traumatic and depressing trawl for a wedding dress for a close friend, that the acorn of my future business was firmly planted. With my devotion to detail, and use of exquisite lace and fine beading, I knew that my bridal designs were different. I’ve always treasured hand-made clothing, and after considerable research, I set to work and produced my first collection of wedding dresses. Where are you based and how did you go about finding the perfect premises? Our gorgeous boutique is situated in the oasis of outer Manchester, on the leafy Beech Road of Chorlton Green. With a truly village feel, this annex to the town of Chorlton is the perfect location for my boutique (and a not-sodistant beautiful cycle journey from home!). Vintage and craft fairs, farmers markets and a range of unique and independent cafes, art galleries and pubs with late opening hours surround my centrally located boutique. We also have free parking! Having lived here during my university days, I had no intention of being anywhere else. How have you found the first few months of trading? What have been the highs and lows? Starting a new business during the worst financial crisis in decades hasn’t been easy, but with my legal background I wasn’t shy of putting in the $77,5( hard work. The satisfaction of designing a beautiful dress for such a special occasion, with the hope of it being kept as a family heirloom, far outweighs any second thoughts. The launch party held on 11th February, 2012 was a huge success, with several appointments booked on the day. The excitement and thrill of showcasing your designs, in your own boutique to the public is hard to describe. It’s truly a magical moment. With every passing day, every satisfied client passes on my details to another potential customer, and this is how my business is blossoming. Of course, nowadays it’s just as important to be proactive online, which I have taken into consideration when managing my time and tasks. The highs are, of course, when I see one of my dresses centre stage in wedding photographs, with the bride looking truly gorgeous. We always invite our brides back to our boutique after their honeymoon to catch up and go through their photographs and the details of their day. I get goose bumps every time. How do you go about choosing your suppliers? I’m passionate about independent artists and independent trading and have a small collection of professionals who make my boutique even more interesting. I support a local silversmith who makes the most divine bespoke tiaras and jewellery; I have wonderful contacts with local cake suppliers and artistic photographers. We each provide a bespoke service, offering our clients options rather than restrictions. My designs favour affordable extravagance and are structured to create the perfect shape. My popular collections thus far include the Vintage Memories Collection (with soft, antiqued embellishments and delicate trims of cottage lace) and Dreams of Venice Collection (inspired by my love of costume, sparkles and ruffles). How difficult has it been to balance your two roles – bridal designer and proprietor of Melanie James Bridal? It’s actually impossible to combine the two roles in a satisfactory manner. One is always at the expense of the other. Shortly though, as the business is growing quickly, new members of my team will share this work. Are there any men or women behind the scenes who have been invaluable in helping you set up the business? My mother and grandparents have been highly-valued supporters, continuously encouraging and supporting me. My brother is always bursting with creative ideas and, of course, my wonderful partner has listened tirelessly to my dream ideas, and has made them all possible whilst being in the shadows. His beautiful renovated shabby-chic furniture adds colour and an ever-changing look to my period cottage-style boutique. What are your future plans for Melanie James Bridal? I have a wish list that is updated on a daily basis so I’m excited about what 2013 will bring. My vision, as a designer, is to bring to the industry my passion for original design and high quality. I’ve had the good fortune to have sourced the most amazing selection of stunning red-carpet dresses to complement our collection of bridal gowns, and these now add a colourful dimension to the boutique. My short-term aim is to broaden the selection of independent wedding dress designers in my store. This will certainly prove that independent retailers can offer an unrivalled, diverse and imaginative selection, together with a personal and friendly customer service. Do I dream of becoming a large supplier of wedding dresses? I certainly do not. Many artists choose not to sell prints of their paintings, Melanie James Bridal preferring the joy of producing a +44 (0)161 881 2675 unique product with heart and soul. www.melaniejamesbridal.co.uk I am of the same belief. $ Contact BBEH Kings Suite KS1 next to Hall Q Column It’s all about THE MONEY @elliesanderson1 Award-winning retailer, Ellie Sanderson, discusses the merits of reviewing your merchant service provider. Three months ago I found myself in a rather interesting financial situation that I thought would be worth sharing. My business was five years old this summer and we have seen solid sales growth year on year. I pride myself on paying suppliers on time, I have honestly never been overdrawn with the bank, I have a great credit rating, my business credit cards are cleared monthly and all my business financial measures are solid. Anyhow, I got a fascinating letter from my merchant service provider (a bank) saying that as my business was now taking a certain turnover and my transactions were up 35 per cent I needed to provide them with security in excess of £200,000 or they would no longer be able to supply me with merchant services. I’m sure you can imagine my shock – I thought taking money and being fairly successful was a positive, but in this case it was deemed a risk (to my provider anyway). I called and asked to discuss this matter and found myself talking to someone quoting all sorts of banking jargon, mainly highlighting the fact that my card transactions were up and so I was a risk. I thought the fact my business was growing was good, I also thought that as my business has posted healthy profits with Companies house I would be seen as doing well. I was told that there are so many bridal shops going bust “that we are all a risk”. I escalated this discussion to a senior level and asked many questions but none of the answers I received stacked up. In fact, I have on file three emails of apology for them misquoting my own financial information to me. I’m not a fool and understand how credit risk works. I have a great friend who is a banker and who looked at all the key measures of assessment and confirmed that I should be congratulated and not bullied into giving any level of financial security for a chargeback risk. I was, however, intrigued and I chose to supply them with bank statements showing the last nine months of balances and savings. I provided cash flows, quarterly management reports and annual projections for the next two years. Whilst I left them to review my financial projections and my business’s net worth versus credit risk I set about my own investigation into merchant services. At this stage I would like to thank all of you who joined in my Twitter debate and supplied me with emails full of great information. I received over 250 tweets about merchant service providers and rates which led to many discussions about services and charges with many companies. My comments from now are based on my investigations for my business and should not be taken as me offering financial advice but may prompt you to re-think your current deal. So here are the top providers based on Twitter comments and rates available to small businesses. 1. Streamline They were voted top on Twitter for rates. Their personal sales representative service was voted the best. They had a great ability to see a business’s future growth without paralysing it with red tape. They came out on top for getting money from customer to account. 2. Card Safe 3. Elavon During my investigation on Twitter, my provider contacted me to ask for a meeting. I have to be honest and say I was shocked as the representative had clearly read all of our tweets. In this meeting they were a bit ‘cap in hand’ and, as I thought, had clearly read all of the on-line feedback and responses – none of which were positive about them. They wanted to work with me to improve their service levels and so on. Incidentally, all the tweets on this subject have now been deleted. After this meeting I was still unhappy with their demands (which had now been reduced) and continued investigations which took me to the Federation of Small Businesses (FSB) who I asked for advice. I honestly felt my provider was bullying me. I then discovered that the FSB also recommended Streamline and that if you were a member of the FSB you got better rates. After a long meeting with my accountant I decided to serve my provider with 30 days’ notice. I moved to Streamline, I got better rates, better service and didn’t have to sign over my soul or my house. My current provider did try to prevent me leaving by re-negotiating rates but I realised the service level they offered was poor. I also realised they had bullied me and I had lost trust in them. I picked this provider five years ago for their longevity and support, but knew now that times in banking had changed. They no longer wanted to work in partnership with me; they no longer had customer needs at the root of all they do. The constant restructure within banking meant I had ended up with over five people managing my merchant services account in three years. This provider had failed to support me. It was time to vote with my feet. Streamline is good, it does take a bit longer than my previous provider to get cash into my account but I can manage that. I like them, their service and their professionalism. Onwards and upwards but what a journey and lots of sleepless nights. I am now re-evaluating my bank as I have had three Customer Managers in two years and only met one of them twice. This was not what I signed up to five years ago. The face of banking is clearly changing. So far the Co-op are in the lead – free banking to small businesses that are members of the FSB. Finally, one last disclaimer, my words are not financial advice as all businesses are different as are business requirements. It’s always worthwhile stepping outside of your business to look at all of your service providers to ensure you’re getting the best deal. $ $77,5( Enzoani Blue by Enzoani GOING GLOBAL The effortlessly stylish bridal brand – Enzoani – has already won a huge following from British bridal retailers and their brides. No longer assocated with Benjamin Roberts Ltd, it’s embracing a new global audience. President of Enzoani UK, Jeanette Stevens, reveals how there’s a range for every age. When was Enzoani first launched, by who, and with what business aim? In 2005, a new bridal collection emerged and quickly rose to compete with top brands by merging traditional and modern European styles into exquisitely hand crafted gowns. From its initial launch, the Enzoani bridal collection has become one of the most renowned brands across multiple countries due to its focus on innovative style, exceptional quality and above all a fit and finish like no other. The designer for Enzoani, Kang Chun Lin, a London College of Fashion graduate, designed and developed the brand name Enzoani. Additionally, he has since pioneered the creations for Blue by Enzoani, Modeca, Love by Enzoani, Love Shoes and he oversees Love 16 by Enzoani. Through his vision, the label has gained attention for its use of luxurious fabrics, exquisite beadwork and unmatched construction techniques. Europe and Asia provided the initial $77,5( inspiration for the Enzoani brand. For 2012, collections were influenced by the vibrancy and lightness of spring. With both soft flowing fabrics and shimmering hand sewn Swarovski crystals, the concept is showcased throughout the bridal collections. Bright hues and pops of colour are featured in the Love and Love 16 special occasion gowns. For 2013, Kang Chun Lin has focused on angelic, feminine and feathered gowns. Multiple layers and textures, which conceal and reveal are key, creating not just an outlook but also the beauty that lies just beneath the surface. How has the company evolved since this time and what have been the key milestones in its development? With expansion came new additions to the initial line which remains tied to the Enzoani trademark. Blue by Enzoani, Modeca and the recently developed Beautiful has defined Enzoani with chic layered lace, signature high quality construction and rich detail. In 2012 Enzoani went global, expanding to open dedicated offices in Europe, UK and South Africa. Despite the brand being distributed in these countries for a number of years, the dedicated team can now concentrate 100 per cent on Enzoani and its collection. The aim of the global team is to understand each country’s difference and how best to support the stockist. What have been the significant changes to Enzoani this year, and how does the brand plan to expand further in the UK over the coming months? To style a woman in every stage of her life, Love by Enzoani and Love 16 by Enzoani were developed. Cocktail wear for special occasions are found in Love to be paired with chic Love Shoes. In 2012, to style young women with a taste for high fashion and flirty silhouettes, Love 16 Collection was formed. Each season, the brand continues to Profile Contact Modeca Love Shoes expand and grow with the aid of growing consumer and media support. Enzoani has become both national and global with offices in the United States, Europe, United Kingdom, Africa and retail locations across the continents. To unveil this year’s 2013 Collection, Enzoani hosted its annual Fashion Event which revealed its newest line, Beautiful. How many collections come under the Enzoani umbrella and how do they complement one another? There are seven key collections: Enzoani Black Label, Enzoani, Blue by Enzoani, Modeca, Beautiful, Love and Love 16. Enzoani Black Label gowns are one of a kind creations designed with the original Enzoani brand in mind. These handcrafted gowns are for that red carpet moment or special occasion where refined couture is appropriate. With innovative style and trendsetting silhouettes, Black Label gowns are statement pieces that uphold Enzoani’s promise for the best in fit and finish. The flagship label, Enzoani embodies the aesthetic and vision Designer, Kang Chun Lin seeks to convey. As an admirer of hand detailing, Kang Chun Lin takes particular notice to this for the Enzoani collection. The 2013 season includes draped delicate lace, hand beading, and layered fabric skirts for a soft, sexy feminine look. Clarity can be found in Kang Chun’s design and desire to strive for the best in both fit and finish. Blue by Enzoani has consistently been the most Love by Enzoani sought after bridal collection for the brand due to its price point and couture sophistication. This line is unique in its exquisite style and elegance tied with both an Asian and European influence. The 2013 collection features subtle colour accents, innovative necklines, and layered details. Modeca is redefined for the 2013 collection with designer Kang Chun Lin leading the transformation, featuring an increase in statement black and nude gowns, intricate lace detailing and elegant necklines. Versatile in both pricing and design, the debut collection highlights 17 styles which represent the new direction of Modeca. The newest bridal division of Enzoani, Beautiful, represents an affordable option while still maintaining the highest in quality. Beautiful gowns are floaty, elegant, and retain Enzoani’s refined silhouettes. Designer Yuchiang Hu, influenced by his history and background, kept embellishments on each gown subtle and tasteful. Love by Enzoani showcases refined silhouettes with a youthful twist blended into both cocktail and floor length gowns. This year, designer Kang Chun Lin’s desire to develop a palette of jewel tones that both conceal and reveal are reflected in Love. Multiple layers, Enzoani’s signature lace detailing and flattering draping define 2013 Love by Enzoani collection. The 2013 Love Shoes have refined quality with subtle sparkle and coupled with the Love collection are the perfect ensemble. Finally, Love16 by Enzoani is aimed towards the fashionable youth with flirty and fun silhouettes. Glittering cocktail length dresses and silky flowing gowns are for the ultimate party. This chic formal wear line sets a new standard for glamour. Beautiful Enzoani www.enzoani.com Love 16 by Enzoani What are the newest lines from the brand, and are there any plans to introduce further lines to the UK over the coming year? Beautiful is a brand new collection launching worldwide this year. Enzoani black label, Modeca, Love 16 and Love Shoes are also new to the UK this year. How many stockists do you have in the UK, and how are you planning to grow this stockist base? We have more than 180 stockists in the UK. Hopefully, with the combination of our designs, the number of collections and stockist support programme, we’ll further increase our stockist base. What support are you able to offer to your stockists in the UK? We offer our stockists a range of initiatives to help them in any way we can, from designer days to images. New initiatives to be introduced in 2013 include the gown exchange programme and our platinum retailer award. $ $77,5( Krystal Agency New Stockists welcome 7 0 (SDEODFNEXUQ#EWLQWHUQHWFRP :ZZZHGG\NFRP $/RQJVLJKW5RDG %XU\ *UHDWHU0DQFKHVWHU %/6/ European focus European Focus We spotlight some key European bridal brands making waves in the UK market. Anton Weiss, Wholesale Agent (UK & Ireland), Raimon Bundo Diana Please tell me a little about the brand – when and where did it first launch? The bridal go gowns ns from Raimon Bundo are made in Barcelona. This family business started 40 years ago, and the collections are designed by Raimon’s wife, Ivonne Ruiz. The brand initially launched in Spain and is now selling all over the world. When did the brand launch in the UK and who is responsible for the UK distribution? We wanted to launch in the UK when it felt right... that time came in May this year when we launched at White Gallery and were very well received. We want to maintain complete control over the brand, from the moment a dress is conceived and designed to when it is delivered to the retailer. I was, therefore, appointed as agent, Dalia Deli rather than distributor, to handle the strategy in the UK. How many stockists do you have in the UK and how do you plan to increase this stockist base? We currently have 10 stockists in the UK for our mainline collection and the plan is to build strong long term relationships with each of them. The mainline collection will only be stocked in the best stores so we are happy to be patient. How would you describe your latest collection(s) and how suited are they to British brides? Our mainline collection is classic with a twist. We draw inspiration from everywhere and try and work something just a little different into each dress. This year we feature beautiful brocades which are deceptively lightweight and perfect for weddings taking place under the temperamental British skies! What support can you offer to your UK stockists? We offer stellar customer service: made-tomeasure dresses for no extra charge, one to two months lead time for no extra charge, as well as modification/customisation for no extra charge. We also provide dynamic marketing including social media, blog exposure, special events such as designer days, regular editorial in the glossies as well as a series of national ad campaigns. We have a guaranteed quick response to all enquiries through our UK office. Which gown do you predict will be a best-seller in the UK and why? I predict our Diana gown will be a UK best-seller. It’s the perfect modern-romantic combination of lace and the softest silk tulle. British brides are a little more demure than their European counterparts, so layering tulle and lace over a figure-hugging dress seems like the perfect way to keep the bride, mother of the bride and the groom happy! What are your short and long term plans for growing the brand? Our short term plan is to secure 30 of the best UK retailers for our mainline collection. Long term is to gain a foothold in other areas of the market through the other collections under the company umbrella - IR by Bundo for alternative bohemian brides, Kiss by Bundo for budget conscious brides and Victor and Lucchino for avant garde brides. $77,5( · Marion Mathews, Wholesale Agent for Jesus Peiro Bridal UK/Ireland Style 3012 Please tell me a little about the brand – when and where did it first launch? Jesus Peiro launched in Barcelona in 1988 with the aim of creating high quality modern bridalwear in line with seasonal trends. When did the brand launch in the UK and who is responsible for the UK distribution? Jesus Peiro had its first stockist in Ireland in 2004 and in the UK in 2005. Our Irish stockist (The White Room) is now one of our UK agents. There are two agents in the UK who look after sales, customer service and marketing. Distribution is directly from the headquarters in Spain to the customer. How would you describe your latest collection(s) and how suited are they to British brides? The 2013 Soiree collection reflects the legacy of the early decades of the 20th century, balancing femininity and romanticism by updating the techniques of the great creators of this era, Vionnet, Lanvin, Poiret and Chanel. The collection is reflective of the usual sophistication attributed to Jesus Peiro with a particular emphasis on jewel tones, textures and accessories. Which gown do you predict will be a best-seller in the UK and why? Style number 3012 is already proving to be a best-seller from the 2013 preview collection in the UK market. It features clean lines, a beautiful cut and just a hint of detailing on the waistband – the look is signature Jesus Peiro and its timeless nature lends itself to many different types of bride. How many stockists do you have in the UK and how do you plan to increase this stockist base? At the moment we have 15 stockists across the UK and Ireland. We hope to see a small increase over the coming years by concentrating on geographical areas where we are not currently represented and approaching stores in these areas. What support can you offer to your UK stockists? Jesus Peiro offers amazing customer service – just $77,5( ask any of our stockists! The gowns are all made in Spain and can be turned around very quickly if necessary at no extra cost. Pattern changes and customised sizing are all possible with a small surcharge of £10 per change. Jesus Peiro is committed to growing the brand in the UK market over the coming years and has recently invested in retaining a PR company – Something Blue PR – in the UK to handle publicity. We also advertise regularly in leading consumer publications. What are your short and long term plans for growing the brand? Next year we very much look forward to celebrating our 25th anniversary in the bridal industry with our stockists. In the long term we’d like to see the brand firmly established as a distinctive quality label within the bridal industry in the UK, and to continue to work with our key stockists to provide the best quality gowns and service to Jesus Peiro brides. European focus David Lawlor, Agent (UK & Ireland), Demetrios Please tell me a little about the brand – when and where did it first launch? Demetrios is an international bridal company operating worldwide for over 30 years. An international success story in the bridal business, it has been manufacturing and distributing bridal gowns worldwide while enjoying ongoing increased sales and popularity. The owner and founder of the company, Mr. Demetrios James Elias, lives and works in New York. This cosmopolitan metropolis has always been a huge source of inspiration in the preparation of his collections. Being an international traveller has also enabled the owner and founder of the company to have a broad perspective when preparing collections that go on sale around the world, from Russia to South Africa. When did the brand launch in the UK and who is responsible for the UK distribution? The Demetrios brand has been available in the UK for decades. All orders are shipped directly to stockists from Milan and I am responsible for all aspects of client services. How would you describe your latest collection(s) and how suited are they to British brides? We have three fantastic bridal collections, our main range is Demetrios, Cosmobella is our midpriced range and, for brides on a budget, we have Oreasposa. The collections are extensive, offering something for everyone with a wide variety of styles, from traditional romance to elegant and modern silhouettes. Using the most exquisite fabrics and refined detailing, coupled with master craftsmanship, any bride is guaranteed to shine on her big day. Which gown do you predict will be a best-seller in the UK and why? I predict that styles 538 and 3185 (available to view on the website www.demetriosbride.com) will do very well over the coming year. Both combine elegant styling and refined detailing, and are proving popular. How many stockists do you have in the UK and how do you plan to increase this stockist base? We have around 60 stockists for Demetrios and a similar number for Cosmobella with some stocking both ranges. We’re currently looking for good quality new stockists in all areas of the country and very much welcome new enquiries. What support can you offer to your UK stockists? We offer full support to our stockists and, with the assistance of our dedicated team in Milan, I am always available to help in any way I can. Our mission is to provide client service and assistance second to none. We understand that we are all in the same business and we endeavour to give our stockists every advantage possible. What are your short and long term plans for growing the brand? We have all of the necessary ingredients for continued strong growth. We have the product, consistent quality, excellent client service and most importantly, some great, loyal stockists. As previously mentioned, there are currently areas where we are not fully represented and the growth of the brand will be achieved by means of welcoming new stockists in those areas. $77,5( · Paul Blackburn, Krystal Agency (UK & Ireland), Eddy K Please tell me a little about the brand – when and where did it first launch? After years working as a bridal retailer in Italy, Eddy K started designing his own brand of wedding dresses in 1994. In 2006, his son Addy launched the brand in Canada and recently expanded to the US and South America. Every year, in June, Eddy K launches the collections for the upcoming year during a three day fashion show event in Milan. When did the brand launch in the UK and who is responsible for the UK distribution? The brand launched in the UK more than 10 years ago and Krystal Agency now represents Eddy K in the UK. Krystal Agency is based in the north west of England, and is the sole agent for the Eddy K collections in the UK. As a result, we’re able to offer a personal service to our stockists, yet still have the full support of the team at the headquarters in Milan. How would you describe your latest collections and how suited are they to British brides? From sophisticated couture gowns, to elegant and simple destination gowns, Eddy K’s attention to detail flatters all figures and offers styles for any taste or special occasion. There are four major collections. The Eddy K line offers beautiful designs in elegant fabrics, embellished with sophisticated Swarovski beadwork. The ADK collection focuses on lace, whether it is a full lace gown or lace fused with satin, taffeta or tulle. The Boutique collection offers a variety of satin, organza and soft tulle gowns with delicate and detailed beading for a young and fresh look. Finally, the Milano collection spotlights Eddy K’s couture gowns for the fashion-forward bride. The gowns are perfect for British brides as there are many collections to choose from, all with exquisite details and attention to detail. Which gown do you predict will be a best-seller in the UK and why? Following the preview of the 2013 collections in Milan, and also at the British Bridal Exhibition in Harrogate, we already have three potential best-sellers. Style 77915 is the UK top seller – it’s a stunning fairytale gown with delicate lace trim and long train. The EK934, which is a classic gown in soft luxurious organza has also been tremendously popular, as has style 77917. This is an absolute dream bridal gown, made from sumptuous tulle with crystal trim. How many stockists do you have in the UK and how do you plan to increase this stockist base? We have around 25 stockists in the UK at present. We would like to add to our stockist base to properly service British brides, however, we don’t want to take away from the exclusive nature of the gowns by supplying too many retailers. What support can you offer to your UK stockists? We have a great relationship with our stockists in the UK and Ireland. We’re very aware that retailers are struggling at present, not only from having high volumes of stock, but also the ongoing pressure of having to meet minimum order targets – sometimes twice yearly. Eddy K only requires a minimum of six pieces, even for new stockists, and offers up to 120 days credit. All our stockists are invited to the launch of the new collections in Milan each June. $77,5( The catwalk shows are presented at the Hotel Melia, and there is a spectacular gala dinner and accommodation provided courtesy of Eddy K. It’s an amazing weekend and a great time to plan ahead for the new season. What are your short and long term plans for growing the brand? The long term aim is to continue to build the Eddy K brand. Our gowns are superb quality and the price structure has been adapted for the UK market in sterling rather than euros. $ CONTACT Demetrios [email protected] +44 (0)7747 798 321 Raimon Bundo +44 (0)20 7241 4107 www.weissagencies.co.uk Eddy K (Krystal Agency) +44 (0)1204 888 285 www.eddyk.com Jesus Peiro www.jesuspeiro.com +DQGPDGHLQ%DUFHORQD ZZZUDLPRQEXQGRFRP_DQWRQ#UDLPRQEXQGRFRP_ Interview A New Start The new Chairman of the British Bridalwear Association (BBA), Joe Freedman, talks to Attire Bridal about his future plans for the organisation, including closer working relationships with some of the other trade associations. Read on to find out more… Congratulations on your new appointment Joe. What motivated you to take on the role of Chairman at the British Bridalwear Association? I had argued in the past that as a supplier of men’s hirewear it was not appropriate for me to follow a man like Joe Sweeney, with his vast experience of the bridalwear industry. However, because my company supplies bridal shops, I have a fair amount of knowledge of the industry and felt that I had something to offer the members in the role of Chairman. “It’s also important that we encourage some of the younger designers to join the association, who may be able to help us keep up with the dynamic changes facing the industry.” How do you think your own experience in the bridal industry will benefit your members? As I have no ‘bridalwear baggage’, I feel I can look with a fresh pair of eyes at all the issues facing our members at present. How would you like to see the association develop over the coming months with regards to member services and membership numbers? It’s important that we come together to discuss issues relevant to our industry. Running a business can be a lonely affair. Despite being competitors, our members can discuss how we tackle the changing marketplace and learn from each other. We are also working hard to negotiate even more discounts on goods and services. We’ve successfully negotiated discounts in a number of areas which we will bring to the members at our EGM on 7th November, 2012 in Birmingham. It will have a positive impact on membership if we can show significant savings. It’s also important that we encourage some of the younger designers to join the association, who may be able to help us keep up with the dynamic changes facing the industry. How closely do you see the BBA working with any of the other bridal trade associations? Good communications throughout the industry is essential. Our committee has accepted an invitation to participate in a Q&A session at a Retail “It’s important that we come together to discuss issues relevant to our industry. Despite being competitors, our members can discuss how we tackle the changing marketplace and learn from each other.” Bridalwear Association (RBA) away day. I am also keen to work closely with Bridal Industry Suppliers Association (BIS). Do you still intend to continue with the Embassy exhibitions to promote bridal exports? The embassies are less accommodating than before. This topic is up for discussion at our forthcoming EGM. After speaking to your members at the recent AGM are there common concerns that you wish to focus on over the coming months? Probably the subject causing the most heated debate is the amount and the timings of the wedding exhibitions. Another is to understand and adapt to the modern bride and the challenges created by the way they consume the vast amount of information available. Another concern is to determine what is a reasonable expectation from the supplier, and what is expected from the retailer? It’s extremely important to establish clarity. $ Contact The British Bridalwear Association +44 (0)121 321 3939 www.britishbridalwearassociation.org.uk $77,5( You’re HIRED! David Way, Chief Executive of the National Apprenticeship Service, talks to Attire Bridal about how hiring an apprentice could benefit bridal businesses. An increasing number of UK businesses are offering apprenticeships because they are proven to offer a host of benefits, ranging from improved productivity and competitiveness, to better staff retention and motivation. Hiring eager-to-learn younger people also helps businesses improve cost effectiveness, provide a more flexible workforce, create a shared organisational culture and deliver innovation. Apprenticeships provide great jobs with training. They give young people the opportunity to earn while they learn, gain nationally recognised qualifications and enjoy lifechanging career and progression opportunities. Apprenticeship numbers reached a record high in 2010/11, with more than 457,000 people starting an apprenticeship – 63.5 per cent more than the year before. A range of initiatives have recently been announced by the government. These include more Higher Level Apprenticeships (up to degree level), measures to ensure every apprenticeship meets rigorous new standards and the launch of a new financial incentive for small firms who hire their first apprentices. Recruitment is made easy with apprenticeships. The National Apprenticeship Service’s apprenticeship vacancies online system enables employers to advertise their apprenticeship vacancies for free and find candidates who match their criteria. The National Apprenticeship Service (NAS) provides a dedicated service to employers, offering free, expert advice and support to those looking to recruit apprentices for the first time, or expand their apprenticeship programme. For businesses considering recruiting apprentices for the first time, here is some key information you might find useful: $77,5( What is an apprenticeship? An apprenticeship is a real job with training, meaning apprentices earn a salary whilst picking up recognised qualifications. What types of apprenticeship are there? There are currently around 250 types of apprenticeships suitable for over 1,400 job roles, in a range of industry sectors, from marketing to accountancy, engineering to veterinary nursing, business administration to construction. There are three levels: Intermediate – equivalent to 5 A*-C GCSEs Advanced – equivalent to 2 A-Levels Higher – equivalent to foundation degree and level 4 qualifications. How long do they take? Apprenticeships can take between one and four years to complete depending on the level of apprenticeship, the apprentice’s ability and the industry sector. Why should I take on an apprentice? Research on the business benefits of apprenticeships is well evidenced; they are proven to provide a significant financial return on investment. Other key findings include: Increased productivity and competitiveness (80 per cent of those who employ apprentices agree that they make the workplace more productive). Reduced staff turnover (88 per cent of apprentice employers believe that apprenticeships lead to a more motivated and satisfied workforce). Avoiding skills shortages (83 per cent of employers who hire apprentices rely on their apprenticeship programme to provide the skilled workers that they need for the future). A route to harnessing fresh talent (90 per cent of employers believe that vocationally qualified staff are vital for their business success). What funding is available? Employers are responsible for paying the wage of their apprentice (the current minimum is £2.60 per hour). NAS funds 100 per cent of the apprenticeship training costs if the apprentice is aged 16-18 years old. If they are 19-24 years old, up to 50 per cent of the training costs are funded; if they are 25 years old or over you may only get a contribution depending on the sector and area in which you operate. Is there any support for smaller businesses? Yes, a new financial incentive to help the smallest firms recruit their first apprentices has recently been launched. NAS is offering up to 40,000 AGE 16 to 24 grants to businesses (employing up to 1,000 employees), to the value of £1,500, that recruit an apprentice aged 16-24 years old. Businesses across all sectors that have not employed an apprentice in the last 12 months may be eligible. How can I recruit an apprentice? The first step for any employer who is new to recruiting apprentices should be to contact NAS, the organisation that supports, funds and co-ordinates the delivery of apprenticeships throughout England. NAS provides a dedicated service to employers, offering free, expert advice and support to those looking to recruit apprentices for the first time, or expand their apprenticeship programme. $ Apprenticeships CASE STUDY 2: THE BRIDAL GALLERY Located in Cheylesmore, Coventry, The Bridal Gallery is a specialised bridal retailer that has been providing a high quality service to brides for 19 years. Owner, Annette Magli, only recently discovered that bridal retailers can benefit from the National Apprenticeship Service. We ask her how it’s helping her business. How did you first find out about the Apprenticeship scheme? We found out about the scheme when Warwickshire College approached us and enquired whether we would be interested in taking on an apprentice. Several of our staff members had previously undertaken BTECs in Customer Service, through on the job training, but this is the first time we’ve had an apprentice. CASE STUDY 1: SASSI HOLFORD We talk to talented British bridal designer, Sassi Holford, who has been recruiting apprentices for the past three years. How do you think that recruiting an apprentice will help your business? We already have a fabulous team of three bridal seamstresses who work in-house (we have a sewing room at the back of the shop). We often tell brides, quite confidently, that what these ladies can’t do with a piece of fabric – can’t be done! It’s great having them around to advise on tricky fittings and I really do think that their presence fills brides with confidence when it comes to having alterations carried out to their gowns. However, two of them are already past retirement age (but show no signs of wanting to retire, nor would we want them to), and we need to be able to pass their skills and experience on to the next generation. Having Roisin join the team will mean that, going forward, we will have someone in place to fill the gap when these ladies finally decide to hang up their tape measures! initiatives for small to medium businesses are often fairly bureaucratic. I was then approached for work experience by a young lady who was attending a college affiliated with the apprenticeship scheme, and it began from there. Our first apprentice was taken on three years ago and is now in full time employment with us. trained in all aspects of the business in order to gain their diploma in Garment Manufacture. How are your apprentices mentored? Because our apprentices are usually between 16-19 years old, we feel it’s important to provide them with a supportive workplace environment. Our apprentices each have an inhouse mentor, who has previously completed the same apprenticeship scheme. They also have regular visits from an external tutor, who oversees the placement. How did you first find out about the National Apprenticeship Service? I’d seen press releases on the scheme but didn’t take a lot of notice as new government How do you think that recruiting an apprentice has helped your business? It’s hugely beneficial to train someone up in our way of working while they are still learning, rather than as a fashion graduate. We now take on two or three apprentices a year, who are How did you decide which apprentice to recruit? Roisin had completed a BTEC in Fashion & Textiles at school, and won us over from the start. We were adamant in the selection process that we wanted a bridal seamstress not a designer, and she made it clear at the interview that she much preferred to be handson. She was smart, well turned out and polite and we could see her easily fitting in to the existing team. What tasks will your apprentice, Roisin, be carrying out at The Bridal Gallery and how many hours will she be spending with you? Roisin works four days a week at the shop, a total of 28 hours. She then spends Fridays at Warwickshire College. When she’s with us, she’s mainly in the sewing room, but on Saturdays she’s working in the shop as I feel it’s best for her to learn all sides of the business, from greeting and advising customers, processing the orders, fitting and altering the dress when it arrives with us, and then finally handing it over the bride. How many hours does the apprentice spend with you each week? All our apprentices work full time, with five hours out of the working environment to complete their required study. Two years is the expected time taken to gain the diploma, but our apprentices are guided through the process in around 18 months. What advice would you give to other bridal companies on hiring apprentices through the Government scheme? A common misconception is that the apprenticeship scheme is a means of finding cheap labour. This is not the case and a company will only get out what they invest by way of time, effort and mentoring. We teach our apprentices the technical and practical aspects of garment manufacture, and invest significant time and expertise in the process. Contact To find out more about apprenticeships and AGE 16 to 24, go to www.apprenticeships.org.uk or call the National Apprenticeship Service on 08000 150 600. $77,5( $77,5( ɑȨȇǸȵ To advertise here call Jan Griffin on +44 (0)1376 535 612 www.attirebridal.com Fashion files ATTIRE BRIDAL Fashion Files FILE PɄǸɉ$ɜ<п 1 Sleeves are big news this season. We showcase some fabulously feminine bridal gowns, featuring delicate design details. Tia by Benjamin Roberts FILE PȣȐ 2 ɄȵȵȐȃɜȨɄȽɕ Gorgeous accessories to match our two key bridal trends. Donna Lee Designs FILE Benjamin Adams PLUS FILE 4 We speak to new design talent, Erica Stacey, TɉǸȽȇ who reveals why she’s so inspired by Art Deco and ɄȹȨȽȝ the Hollywood golden era. 3 PȨȹȐ ɜɄLȣȨȽȐ These softly shimmering wedding dresses ensure your bride will be centre of attention from day to night. $77,5( · Blue by Enzoani +44 (0)1792 586 615 www.enzoani.com To Cap It all Brides are increasingly selecting cute capped sleeves to provide an elegant flourish to any wedding dress silhouette… $77,5( File 1 1 2 3 4 1. Charlotte Balbier +44 (0)1625 521 547 www.charlottebalbier.com 2. Grace Harrington Couture +44 (0)117 942 8901 www.graceharrington.co.uk 3. Ladybird +31 (0)35 52 506 11 www.ladybird.nl 4. Tia +44 (0)1792 564 710 www.tiabridal.co.uk $77,5( · LI><B:E=:R &V MHEP;IEV TARGETING ALL BRIDES 7KDQN\RXWRDOORXUFXVWRPHUVZKRKDYH VRIDURUGHUHGIURPWKHFROOHFWLRQV ,I\RXKDYHQ·WWKHQSOHDVHJHWLQWRXFK DQGZHZLOODUUDQJHWRVKRZ\RXWKHP RYHUWKHFRPLQJZHHNV 6SHFLDO'D\%ULGDO*RZQV %ODQFKDUGVWRZQ&RUSRUDWH3DUN %DOO\FRROLQ5RDG'XEOLQ %HDXWLIXO%ULGHV 3OXV 3KRQH (PDLOLQIR#VSHFLDOGD\LUHODQGFRP ZZZVSHFLDOGD\LUHODQGFRP File File11 Suzanne Ermann +31 (0)35 52 506 11 www.suzanne-ermann.com $77,5( · 1 2 3 4 1. Affinity Bridal +31 (0)35 52 506 11 www.affinity-bridal.com $77,5( 2. Jesus Peiro +44 (0)1273 491 077 www.jesuspeiro.com 3. Eternity Bridal +44 (0)8707 707 670 www.eternitybridal.com 4. Phoenix Gowns +44 (0)1689 831 841 www.phoenixgowns.co.uk (GHQ 'LRUD &KULVWLQH 7REHFRPHDVWRFNLVWSOHDVHFRQWDFWXVRQVDOHV#YHULVHEULGDOFRP ZZZYHULVHEULGDOFRP 9LFWRULD.D\ Th e Ar t of th e Dre ss )DQWDVWLFRIIHUVDOZD\VDYDLODEOH 4XDOLW\6W\OHV DWFRPSHWLWLYHSULFHVZLWKQRPLQLPXPRUGHU 7SLHZLJVU[HJ[V\YZHSLZ[LHTMVYHUHWWVPU[TLU[ + 44 (0)1424 854387 www.victoriakaygowns.co.uk YLFWRULDND\JRZQV#KRWPDLOFRXN File 2 Lido Pearls +44 (0)1245 360 949 www.lido-collection.co.uk The Collections To accompany our bridal fashion features this issue, we’ve compiled a selection of accessories to complete the look. Starlet Jewellery +44 (0)1395 224 284 www.starletjewellery.co.uk Debbie Carlisle [email protected] www.dcbouquets.co.uk High Shine Lily Bella Bridal [email protected] www.lilybella.co.uk Benjamin Adams +44 (0)20 8509 0001 www.paradoxlondon.com Enhance any bride’s wedding day glow with these eye-catching accessories. Corrine Smith +44 (0)1563 532 561 www.corrinesmith.co.uk Aura +44 (0)20 8885 8000 www.paradoxlondon.com Modern romance These fabulously feminine designs are the perfect accompaniment to gowns featuring cute capped sleeves. Jesus Peiro +44 (0)1273 491 077 www.jesuspeiro.com Sophia 203 from Esiya Ltd +44 (0)7436 091 060 www.esiya.com $77,5( THE UK BRID TRADE AL ’S SUMM ER SHO W. NOW I N ITS THIRD YEAR 2]Ta\P!\P ;\WVMTMQOP8IZS-`PQJQ\QWVIVL+WVNMZMVKM+MV\ZM?IZ_QKS[PQZM ;]VLIaIVL5WVLIa!IUXU<]M[LIa!IUXU The Essential Collection will give bridal retailers the chance to see the 2014 collections for the first time in the UK. The event will not only showcase collections from names well known within the industry but also designers not seen at other bridal exhibitions. <PMTWKI\QWV 0IZZWOI\M 4MML[ ;PMNÅMTL 5IVKPM[\MZ 6W\\QVOPIU 4MQKM[\MZ *QZUQVOPIU +W^MV\Za 7`NWZL +IZLQNN :MILQVO 4WVLWV *ZQ[\WT ;W]\PIUX\WV The Essential Collection takes place at the centre of the country within 100 miles of most major cities. The event includes 8 catwalk shows and a full seminar programme. For more details see www.tec2013.com Entry is free for trade buyers and there are up to 30,000 free car parking spaces on-site. <" -"MVY]QZQM[(\MKKWU ___\MKKWU It’s all about choice It’s all about location It’s all about timing It’s all about The Essential Collection File 3 PȨȹȐ to shine These softly shimmering wedding dresses ensure your bride will be centre of attention from day to night. Cabotine +34 968 87 37 97 www.cabotine.es $77,5( · 1 2 3 4 1. Donna Lee Designs +44 (0)845 519 1797 www.donnaleedesigns.co.uk 2. Katya Katya Shehurina +44(0)20 7734 1272 www.shehurina.com 3. Heritage by Balbier/Wyatt +44 (0)161 493 2700 www.charlottebalbier.com 4. Da Vinci Bridal +44 (0)1727 851 452 www.davincibridal.com $77,5( File 3 Eddy K +44 (0)1204 888 285 www.eddyk.com $77,5( · 1 2 3 4 1. Amanda Wyatt +44 (0)161 493 2700 www.amandawyatt.com 2. Beautiful by Enzoani +44 (0)1792 586 615 www.enzoani.com 3. Couture Collection by Impression Bridal +44 (0)1727 851 452 www.impressionbridal.co.uk 4. The Vintage Wedding Dress Company +44 (0)20 637 4898 www.thevintageweddingdresscompany.com $77,5( TɉǸȽȇ COMING Erica Stacey is passionate about British manufacturing, so it’s no surprise that her first two bridal collections have been designed and made in the UK. Read on to find out more… Rebecca $77,5( Up and coming Contact Erica Stacey +44 (0)161 877 5864 www.ericastacey.co.uk Can you tell us a little about your design background? I have a BA(Hons) in Fashion Design with Product Development and have worked as a designer and creative pattern cutter for a few well-known high street brands. I started my own bespoke dress making business in 2009. When did you set up your bridal label and what prompted you to do so? In 2011 I went into partnership with Terry Keane who has more than 30 years of experience in the clothing industry, and launched my first ready-towear collection. I wanted to offer a collection of dresses that were made of the finest fabrics, laces and trims. Each gown is handmade in our studio in Manchester so not only do we have short lead times, we can make the experience more personal for a bride or a boutique. Creating our own patterns gives us complete control and allows us to offer split sizes, thereby reducing the price of alterations. We can effectively merge two dresses together as often a bride likes different details from more than one dress. Setting up my own bridal label has given me the opportunity to work with brides-to-be and be part of helping to create their dream day. This gives me great job satisfaction. How would you describe your signature style? My ready-to-wear collections have been described as quintessentially English, feminine and pretty. My gowns are designed for real women. I love to layer fabrics and trims and to try new effects. Most of my dresses allow the bride to create different looks throughout her wedding day with interchangeable details such as removable skirts for a two-in-one look and tops or jackets made of the same chiffon or lace as the dress. I also make sure that the backs of my gowns are as beautiful as the front, as a bride’s guests will spend some considerable time looking at the back of her dress! For my debut Vintage Luxury collection I took inspiration from the Golden Age of Hollywood Glamour and the Art Deco movement. What inspires you about bridal design? Ever since I was a little girl I’ve dreamed of getting married one day, and imagined what my dress might be like. My Nanna has always been a great inspiration to me, as she was a seamstress for Harrods in the 1950s. I would also admit to a slight obsession with the science of garment construction and understanding how different fabrics behave to flatter any shape or size figure. I love to design for real women and enjoy the challenge of making the most important dress they will ever wear! Why did you take the decision to branch out into wholesale? I had considered creating a collection for a while but could never quite see how I could achieve it without help. Whilst working at my previous company I got to know Terry Keane who has a wealth of experience in the clothing trade. I asked him if he would be interested in a joint venture to launch a bridal collection and he was mad enough to agree! We are now equal business partners and work well together. He’s also a trained pattern cutter and understands garment construction really well. If things get a bit full on I think we fall back on our sense of humour to help us out. In January 2012 we launched our debut collection at Tatton Park Wedding Fayre and were delighted with the feedback. How many retailers currently stock your label and how do you plan to grow this stockist base? We are currently stocked in three retailers: Isla Jean Bridal in Lees Village, Oldham, Melanie James Bridal in Chorlton, Manchester, and Kudos who have shops in Edinburgh and Dunfermline. We recently showed our first two collections at the British Bridal Exhibition in Harrogate. During the show, we spoke to many retailers who loved our gowns. We do not insist on a minimum order so our brand is suited to new retailers who may not have the budget to buy too many dresses from one label. A boutique can order just one of our gowns, although we hope that once they take delivery they will want to order more! We recognise working closely with all our stockists is key to success. How would you describe your latest collection? Our second collection is called the English Garden collection, which consists of five dresses each named after a flower. They have a romantic feel with beautiful handmade flowers and trims on each gown. Where are your gowns designed and made, and for what reason? Our dresses are designed and made in our studio in Manchester. We are well positioned to offer consultations with clients who require a bespoke option, whether it be a wedding gown, bridesmaid dresses, mother of the bride/ groom outfit or just a beautiful dress for that special occasion. A massive part of starting this business is that both Terry and I are passionate about keeping British manufacturing alive; I can never see a time when we would use overseas factories to produce our garments. What is your favourite piece from the collection and why? My personal favourite is called Rebecca from our debut Vintage Luxury collection. It’s a slinky gown in the finest silk with stunning circular patterned lace. It has beautiful silk chiffon inserts in the hem to create a fabulous train and separate over top with an unusual pearl edge trim which makes a lovely sound when the bride walks. It can even be worn after the wedding, perhaps on honeymoon. What type of retailer is your collection most suited to? In our first year we have spoken with lots of retailers to get to try and understand their viewpoint. I think our gowns suit retailers who want to offer their discerning brides something original. All of our dresses are designed and handmade in Britain by people who are passionate about quality. Our retailers know that they can talk to the people who are in complete control of every stage of the construction of each dress, and are available to answer any questions that may arrive from the point of order to final delivery. What do you hope to achieve in the next five years? Our target over the next five years is to be well represented in retailers across Great Britain, and in that time to have built a strong reputation for being a leading British design label. We would love to grow our business organically and to add to our current team of employees, all of whom share our enthusiasm for creating beautiful gowns. We care deeply about our people and would not be where we are today without their input. $ $77,5( Looking ahead The British Bridal Association’s (BBA) Ex-Chairman, Joe Sweeney, sums-up the current state of the UK bridal market and suggests the best way for new businesses to survive and thrive. As an estimate there are around 1,100 retail bridalwear shops in the UK at present, not including occasionwear specialists, formalwear hire, bridal accessories shops and so forth. An estimated 92 per cent of these retail bridal shops are independent businesses. Add to these the multiples such as Berketex and Pronuptia plus the occasional forays into the market by mainstream department stores, and you have the total number of shops specialising in bridalwear in the UK. The large stores have only a small percentage of the market, simply because they don’t offer the wide ranges that the independents carry, and cannot supply the service that’s needed for alterations and fittings. In addition, the larger stores need to sell quantities of the same style of dress thus inhibiting choice. They need large orders for the same styles so that the Far Eastern factories can produce in bulk. However, the high street stores have a big price advantage, and their gross profit (GP) margins are well beyond those achieved by the independents. The average GP for the independents is generally around 42-45 per cent but the big stores can operate on as much as 70 per cent GP. When it comes to turnover, small retailers need a minimum of around £150k per annum in order to justify their overheads. Indeed, 45 per cent of £150k is £67.5k, out of which comes rent, rates, insurances, salaries, travel, bank charges, advertising and exhibiting at bridal fairs. It’s no wonder that the small shops only have a one per cent pre-tax net profit. The UK’s manufacturers, distributors and importers are not much better off, especially since they have, over recent years, been absorbing larger factory costs from sources such as China. Factory workers in China have become more socially aware and in striving for a better lifestyle, their government has insisted on $77,5( better factory conditions and higher wages being paid by their employers. Put all the facts together, add the current economic climate and it’s no wonder that nearly all retail bridal shops are cutting prices or offering free services. The effect of this is to further lower the retailer’s GP margin. There are no accurate figures for the annual number of UK weddings. The Office of National Statistics (ONS) says that 265,000 weddings per year are registered here but this takes no account of weddings abroad which could add another 40,000. However, the ONS says that only 32 per cent of UK weddings are religious (meaning church weddings). The remaining weddings are officiated at registry offices, hotels or other approved places. The significance of religious weddings is that traditionally a full gown is worn, whereas in approved places, such gowns are not always the norm. These figures have a direct bearing on the number of wedding gowns sold and the ONS records something like a two per cent reduction in the annual number of weddings taking place in the UK. It’s no wonder, therefore, that forecasts predict that the 1,100 specialist bridalwear shops will reduce to just under 1,000 within the next couple of years. That’s not necessarily a bad thing since the well-established shops are expected to carry fewer suppliers but a wider range of their styles. While there will always be new shops starting up, they need to be better financed than in the past. Records at Companies House show that 40 per cent of such businesses fail within the first three years. In the bridal trade such failures are easy to explain. Someone has, say, £30k available for a start-up and that’s perfectly acceptable. The rent is paid, a stock of samples is purchased and salaries are set aside. But then along come the brides, who place their orders with a 50 per cent deposit. This covers the cost of the gowns but doesn’t contribute to overheads. That’s when the shop owner slowly runs out of capital. After opening the shop with the available capital, the TURNOVER 150K RENT RATES INSURANCES SALARIES 67.5K TRAVEL BANK CHARGES ADVERTISING EXHIBITING owner needs a further financial injection for those dress repeats. That’s the difficult part. So, anyone who starts such a business must have at least as much money again in order to remain afloat. The golden rule is that if a new business uses more than 50 per cent of its available capital to actually open the doors, then unfortunately it’s likely to be a failure. By far the best way for a newcomer to enter the trade is to buy an existing established business by paying a lump sum up front and then paying the balance out of future profits. There’s nothing better than using the experience of a previous owner to get things moving on a good footing. Pitfalls can be avoided and there is always a ‘future’ order book with guaranteed income, often for a couple of years ahead. In general, very few industries can offer guaranteed income but the bridal trade is almost unique in that respect. Although not many bridal businesses are advertised as being for sale, an investor would be well advised to ignore that fact and make contact (via a professional) with a few shops in the required area and ask whether or not the businesses are available. Frankly people are often very surprised at the result, which could well be positive. This creates an element of choice and it’s far better than taking the nail-biting risk of going it alone. $ Contact The British Bridalwear Association +44 (0)121 321 3939 www.bbabridalwear.com by Wishes GLAMOROUS Bra Straps The perfect solution for your perfect day. MHZHOOHG 6WXQQLQJ DSV WU 6 %UD 2: DGGWKH: GLQJ G H WRDQ\Z GUHVV New catalogue and price list now available. 01484 888 888 www.bywishes.co.uk [email protected] 131 Lockwood Road, Lockwood, Huddersfield, West Yorkshire HD1 3QW This wedding dress has been preserved in an Empty Box Company Wedding Dress Box for 20 years and it is still perfect.... Sell Beautiful Boxes to your brides! 25 years of making Wedding Dress Boxes 01306 740193 www.emptybox.co.uk 8QLTXH ZHGGLQ J IDYRXUV DQG &KULVWP DV JLIWV $GMXVWDEOHFRPIRUWDEOHVXSSURWLYH 6WUDSOHVVLVQRORQJHUDFRQFHUQ«%5$675$3672%(6((1,1 ZZZJDOPRURXVEUDVWUDSVFRXNWHO Secret support Boost your brides’ confidence, and your sales, with a good selection of chic contouring lingerie – we speak to some leading suppliers to find out their top-sellers. Alan Gordon-Freeman, Alterego What have been your best-selling items of bridal lingerie over the past 12 months – why do you think this is? Gracya Jonquil, in stunning ivory, has sold exceptionally well over the past 12 months. It comes in a wide range of sizes, from a 30” underband up to an F cup. In addition, Gracya’s Miette corset, in soft ivory, has been popular. We think that the sheer beauty of the lace has caught brides’ imaginations. Gracya is a European lingerie manufacturer that uses the finest French and Italian fabrics and adornments. The lingerie is actually designed by a renowned wedding dress manufacturer. Its Rococo II design has also sold well, and adds a touch of dazzle, using real Swarovski crystals against a pretty pale ivory colour. Other top sellers for bridal shops have been Beauty Night’s honeymoon chemise, and the sexy and pretty Wolbar garter which is affordable, dainty, and a bridal shop staple. How many stockists do you have in the UK and what percentage of these are bridal retailers? We have hundreds of stockists in the UK and estimate that 20 per cent of our customers are either bridal shops or specialist bridal lingerie shops and e-tailers. What is your top-selling size for UK brides? This is very difficult to answer as the very small, and the very large sizes sell well. Overall, 36B is probably the biggest seller. Brides make an extra effort to ensure they’re properly fitted for their big day. At Alterego, we try to encourage the dress fitter to measure and fit the bra correctly, and then fit the dress to the underwear. Not only does this method produce the best appearance, but the fitter need only have one size of each style on display, and they can order directly from us with a next day delivery from our warehouse. This saves the retailer having to invest in, and carry, lots of unnecessary stock. Do you offer a specialist plus-size range? We do. Shapewear is becoming much more popular with bridal shops, and we distribute the Italian manufactured Control body range. It’s very well made, using seamless technology, and is keenly priced, so it’s becoming increasingly popular with dress fitters. Also some of the romantic honeymoon lingerie and nightwear from Iral’l or Passion fits up to an XXXL. $77,5( Many bridal shops will stock a bridal accessory/ jewellery line before lingerie – why do you think this is, and how would you persuade them otherwise? Probably because jewellery is an easier option, and it is also visible! We think that many bridal retailers are missing a trick, and giving their lingerie business away to someone else. Some fitters may be unsure of bra fitting; however, we do offer free training for bra fitting, and many who have come along to these sessions now have the confidence to sell lingerie and enhance their sales. With good point of sale, pretty displays, and attractive margins, lingerie should be an integral part of any bridal business. What support can you offer to UK bridal retailers? We offer all our retailers excellent customer service and good advice when choosing stock. We also provide free point of sale material, next day delivery, great mark-ups, free newsletters, free business advice from an in-house professional business advisor –basically if we can give our retailers help in any way, we will! Are you launching any new designs/bridal collections over the coming months? Alterego distributes 10 brands, many of which introduce new lines frequently. With Christmas almost upon us, Valentine’s Day looming, and the start of a new bridal season, there will be lots of new products. Lingerie Mike Eve, MD, Patricia Eve What have been your best-selling items of bridal lingerie over the past 12 months – why do you think this is? Style 45910 – our Superior Derriere High Waist Brief has been our best seller. It’s very practical and suits a greater number of wedding dresses than the other styles. What is your top-selling size for UK brides? Our top-selling size is M(12)-L(14), although all the styles have a size ratio of S(10) – XL(16). I think the reason M and L outsold the other two sizes is because the average British women is a size 12-14. Also, the Body Wrap range’s unique selling point is the fact that the garment is seamless so shapes and smoothes without showing under clothes, unlike other ranges that offer a firmer control. Do you offer a specialist plus-size range? We do not offer a specialist plus-size bridal range at the moment. How many stockists do you have in the UK and what percentage of these are bridal retailers? We have a few national stockists, for example, Next, Debenhams, Figleaves and shapewear. co.uk. We also supply smaller boutiques all over the country and, excluding the national retailers, I would say it is split about 50/50 between bridal shops and shops that sell lingerie. Many bridal shops will stock a bridal accessory/ jewellery line before lingerie – why do you think this is? This is because bridal lingerie is generally more specialised than items such as jewellery and accessories. In fact, most bridal shops will actually tell customers to come back when they have purchased their underwear elsewhere. As most shops are struggling to hit sales targets, it therefore seems counterproductive to tell a potential customer to source their underwear at another retail store. Instead, why not stock Body Wrap Bride? Even if the customer doesn’t buy their dress from you, you could still get a sale. What support can you offer to UK bridal retailers? We offer a next day delivery service to anywhere in the UK. This allows our customers to carry a smaller amount of stock and offers them the reassurance that as soon as they put an order in, the stock arrives the next working day. We also offer a wide range of point of sale including stands, a poster, counter stands, leaflets, note books, pens and so forth. Are you launching any new designs/bridal collections over the coming months? We have no plans to launch additional designs at present. $77,5(· Mia Holtzman, Jule France Body Shapers and Benmark Foundations Ltd Are you launching any new designs/bridal collections over the coming months? Julie France Body Shapers is constantly brainstorming and designing new shapewear options to help brides, mothers, grandmothers and bridesmaids feel and look their absolute best on the big day. What have been your best-selling items of bridal lingerie over the past 12 months? Our best sellers are the JF013 (High-Waist Boxer Shaper), JF016 (Cami Dress Shaper) and JF018 (High-Waist Slip Shaper). These products are versatile and can be worn under most gowns. They suit the fitted bridal gown and are great for the mother of the bride and bridesmaids. What is your top-selling size for UK brides? Our best-selling size for the brides is a medium. ONE TO WATCH Scandale This French brand dates back to the 1930’s in its native country but is new to the UK. Every gorgeous piece is inspired by vintage glamour and design. The collection boasts laced bras, full highwaisted briefs, retro skirts and luxurious slips and camisoles. Each piece is available in a golden nude colourway — ideal for brides as they are not visible through wedding dresses but give the perfect feminine curves brides desire on their big day. For further details telephone +44 (0)207 361 0750. Do you offer a specialist plus-size range? Yes – the Julie France Body Shapers range is made up to a US 3XL which equates to a UK dress size 28-30. How many stockists do you have in the UK and what percentage of these are bridal retailers? We have approximately 250 stockists with about 75 per cent being bridal retailers. Many bridal shops will stock a bridal accessory/ jewellery line before lingerie – why do you think this is, and how would you persuade them otherwise? Many bridal shop owners will be worried about the space they need to stock the goods and about how to display them. We would try to persuade retailers to try a few styles and sizes and take a piece in the dressing room to fit the bride. In this way, they can show their customers how good the fit is, and how easy it is to wear. What support can you offer to UK bridal retailers? We offer a friendly, helpful service to our customers and like them to feel that they can call us with any problems. We will always try to solve any problems or issues that they might have. $77,5( Lingerie Debbie Palman, Dominique Bridal Lingerie What have been your best-selling items of bridal lingerie over the past 12 months – why do you think this is? Our best-selling O b t llin items it are styles 6377, 8949, 7750 and 8541. These have the best size range, and give support and control under the wedding dress. In addition, styles 6377 and 7750 are low backed and have a plunge front so that they can be worn under a low back dress with a sweetheart neckline. What is your top-selling size for UK brides? Our top selling size for UK brides is 32D. Do you offer a specialist plus-size range? Our basque, style 8949, is made to a 48” back and an F cup, while style 8950 is made to a 52” back and an F cup once again. How many stockists do you have in the UK? We have around 250 stockists in the UK, about 75 per cent of which are bridal shops. John Roskalns, MD of Charnos Hosiery What have been your best-selling items of bridal hosiery over the past 12 months – why do you think this is? Our best selling hosiery pieces are the bridal lace top hold ups and lace top stockings. What is your top-selling size for UK brides? Our top-selling size for UK brides is a medium. Do you offer a specialist plus-size range? No, the Charnos bridal range goes up to size large and covers more than 90 per cent of consumer requirements. How many stockists do you have in the UK and what percentage of these are bridal retailers? Less than 10 per cent of Charnos stockists are bridal shops but we are looking to increase the number of bridal outlets in spring/summer 2013. Many bridal shops will stock a bridal accessory/ jewellery line before lingerie – why do you think this is? Many bridal shops will stock a bridal accessory/ jewellery line before lingerie – why do you think this is? Many bridal shops are frightened about stocking bridal underwear as they think that it’s difficult to fit, and that they would have to stock a vast array of sizes that they can’t accommodate. We try to explain that it’s more important to take the back size and an average cup to start with, and to build up the stock slowly. What support can you offer to UK bridal retailers? Retailers can provide us with their brides’ measurements, and we will calculate the correct lingerie sizes. Are you launching any new designs/bridal collections over the coming months? As far as I am aware, there will not be any new collections over the coming months. Hosiery is an obvious add on after gown selection. It’s easy for the retailer to manage with minimum stock holding requirements and a 48 hour delivery service. Many bridal shops simply aren’t aware about Charnos bridal hosiery. What support can you offer to UK bridal retailers? We provide fabulous customer service, along with excellent personalised advice for retailers and consumers. Are you launching any new designs/bridal collections over the coming months? Our brand new bridal gift set will be available in spring 2013. $ CONTACTS Alterego +44 (0) 845 094 6603 www.alterego-lingerie.com Dominique Bridal Lingerie +44 (0)20 8908 2690 www.benmarkltd.com Julie France +44 (0)20 8908 2690 www.juliefrance.com Body Wrap Bride +44 (0)1423 885 374 www.patricia-eve.co.uk Charnos +44 (0)1623 522 550 www.charnos.co.uk $77,5( Something Blue RISING STAR We speak to H.J. Park, Manager at Grace Harrington Couture, to find out more about this growing bridal brand. $77,5( Something Blue Selby Bromley Harrogate Profile Contact Grace Harrington Couture +44 (0)117 942 8901 www.graceharrington.co.uk When was Grace Harrington Couture first launched? Grace Harrington was first launched in 2009, initially as an experimental in-house label by Susan Byron, who has worked in bridal retail for more than 20 years, and her son Walter, who put the collections together. Grace Harrington herself has been working in bridal retail for more than 50 years, a decade of which has been at Just For You Bridal in Bristol’s Bond Street. We, therefore, thought it fitting to name the label after someone who has helped so many brides find their dresses for such a long time. How has the company evolved since this time and what have been the key milestones in its development? Shortly after starting the label, we received such positive customer feedback and sales that we decided to take the next step into wholesale. Grace Harrington Couture first launched to the trade at the British Bridal Exhibition in Harrogate, in March 2011, where the product was very well received. We were also delighted with the feedback and orders we took at The Essential Collection this year, and our ranges can now be found in more than 60 bridal retailers. How many collections come under the Grace Harrington Couture umbrella and how do they complement one another? We have two collections: the inaugural Something Blue Collection, which has been followed up with the Sapphire Collection. As the economy is unlikely to recover in the near future, we made the conscious decision to only release one collection a year, thereby taking the pressure off our stockists to place frequent orders. Where are the gowns designed and how integral is this to the identity of the brand? The gowns are proudly designed in Bristol. We have a small team that’s continually identifying new styles through communicating with brides, sketching designs, talking to our stockists and looking out for new fabrics and inspiration. Once we compile our new concepts, Walter then works with the production team on the finer details. What inspired your latest bridal collection and which of the gowns do you predict will be best sellers in the UK? This is difficult to anticipate: the dress I predict to sell well may not do as well as expected, while another style could be our unexpected best seller. I have learnt that the British bride is unpredictable, but if I have to pick one gown, I would say Bromley or Knightsbridge. What do you expect will be the key bridal trends with regards to style, fabric and embellishment for next season? I think that lace will be on the decline. I have seen so many designers go overboard on lace for the past few seasons, especially after the Royal Wedding, so I think the British bride will start to look at other fabrics. I have a sneaking suspicion that Mikado might be due a comeback. What support are you able to offer to your stockists in the UK? I can offer our retailers designer days, sample dresses, retail sales training upon request, and an honest service. Furthermore, I do not discontinue our styles. If the retailer can sell it, I can make it. At present consumer confidence in the economy is still low. How do you think this will further impact on the bridal market in the coming year? I always ask my stockists to buy the gowns they think they can sell rather than what they like themselves. By knowing their brides, taking care of them and responding to their needs, retailers will always be able to generate sales. The bride has more options than ever before, so customer service is key – make them want to buy from you rather than from your competition. Your signature walking balloon dogs can be seen wherever you exhibit. Whose idea was this originally, and how successful has it been as a marketing initiative? Originally it was Walter’s idea; however he bought more than 3,000 of them! If any of our stockists would like some walking balloon dogs, then get in touch. At trade shows there is so much competition, so anything that might help you stand out from the crowd is a good idea. How do you plan to grow Grace Harrington Couture over the coming year? Our 2013 collection was very well received, with positive feedback on the materials, designs and the construction. We are already taking repeat orders on the styles. We have also taken on a few more stockists, but I would rather concentrate on having a wonderful working relationship with my present stockists than trying to expand too quickly. We will continue designing and producing dresses, and hopefully they will make my stockists a good return on their investments. $ $77,5( Christmas Cover Commercial Account Executive, Rachael Carrington (Cert CII) from specialist broker Hine Insurance, offers her advice on how to prepare your bridal business in the lead up to the festive season. It’s hard to believe but, yes, we really are in November and Christmas will soon be upon us. So, with just weeks until the festivities begin, now’s the perfect time to review your current insurance policy and check for any gaps in cover. Most bridal shops usually close for at least a few days over Christmas and into the New Year. Whether you’re closed for a short while or for the entire month, there’s always the chance that something could happen whilst the premises are unoccupied. Here are a few things to consider when preparing your business for the coming weeks: Thefts and burglaries are on the rise. Once upon a time, theft was one of the most infrequent causes of a claim and there was little need to worry about being subjected to a theft. It’s now becoming increasingly common and poses a real threat to bridalwear businesses. Over the last 12 months we have seen a significant rise in theft claims of over 225 per cent from the preceding year. So what can you do to protect your’s and your customers’ assets whilst closed? “Thefts and burglaries are on the rise. Once upon a time, theft was one of the most infrequent causes of a claim and there was little need to worry about being subject to a theft. It’s now becoming increasingly common and poses a real threat to bridalwear businesses.” Firstly, you should have a minimum of key operated window locks on accessible windows, sky lights and a five lever mortice door lock on your main entrance and exit doors. Then think about other physical deterrents such as external shutters or internal collapsible $77,5( grills and intruder alarms with or without police response, as these could help to deter thieves. You should always refer to your own insurance policy to see if there are particular security requirements you must adhere to. If you don’t, you may find yourself uninsured against theft and malicious damage claims. Before locking up for Christmas have a close look around the interior and exterior of the premises and check the following: 1) The water supply is turned off – burst pipes can be your worst nightmare, especially if they have been left for days or even weeks over the festive season. 2) Your gutters have been cleared – ingress of water can cause widespread damage to your vulnerable stock and expensive contents. In addition to physical damage, dirty rain water could create an unpleasant odour, leaving you to have some or all your delicate stock items professionally cleaned. 3) All electrical items and any Christmas decorations are unplugged to reduce the risk of electrical fires – if there’s an appliance you want to leave on overnight make sure your insurer is aware and they have accepted this, just in case of emergency. What gaps in cover should you address before the festive season? If you retail or hire prom or formal wear, this may be one of your busiest periods. Ensure you have an adequate stock sum insured or at least check your policy for details of seasonal increase cover. This can usually range from 10 per cent – 60 per cent automatic increase, but be careful as it will only apply at specific times throughout the year. If you are one of the lucky ones, and close for weeks rather than days, it’s important to check the unoccupancy condition within your policy. This condition usually restricts the cover provided by the policy and imposes strict requirements on things such as your mains services. This can apply after 21 days on some policies so check your own policy for details. We wish you a happy and claim-free Christmas. $ Hine offers: • specialist knowledge in the bridal sector • expert advice on the type and level of insurance you need • competitive quotations from a range of leading insurers • help with your claim in the unfortunate event of a loss • comprehensive after-sales support Contact Hine Insurance +44 (0)161 438 0000 www.hine.co.uk @hineinsurance facebook.com/hineinsurance (OL]DEHWK'LFNHQV HPDLOQLQDDQGDODQ#IUHHXNFRPZHEHOL]DEHWKGLFNHQVYHLOVFRXN City chic Russell Blackburn, owner of Blackburn Bridal Couture, talks to Attire Bridal about setting up his beautiful boutique, and the recent launch of his occasionwear studio. When did you first open Blackburn Bridal Couture, and with what business aim? I opened Blackburn Bridal Couture in 2005 to offer something fresh, modern and alternative to British brides. How would you describe your current in-store bridal collection? It has a real vintage feel, with a focus on bohemia for all those unconventional brides. We focus on beautiful gowns that offer an original look. What criteria do you have when sourcing and selecting your designers? We always seek out designers who offer unstructured gowns, with beautiful clean lines that flatter the body and offer excellent fit. All the designers I work with are incredibly talented $77,5( and create work of the highest calibre; this is a huge draw for our brides. How important is it to keep on top of the bridal trends, given that you are based in London? It’s very important. But with bridal it’s more about the quality and fit of the dresses in the London shops as there are so many designers and boutiques offering a wide range of dresses. For us, it’s more important to offer the best in quality, design and fit, as this will encourage our brides to recommend the boutique to all their friends and family. What do you enjoy most about your role and the bridal business in general? Buying and merchandising are my favourite parts of the job, as I feel I have a good sense of what is Retailer interview Contact “I’ve surrounded myself with good staff and seamstresses, which has been the key to my success. I treat my staff well and respect the wonderful job they do for me and for our brides.” stylish and beautiful. Therefore, when our brides do come for an appointment they’re always so taken with our fabulous dresses. What do you feel makes your shop unique and how do you self-promote? I’m a massive fan of marketing and advertising as I know it works. There are many bridal stores to choose from but promoting my business through the top bridal magazines, coupled with great press coverage, goes a long way to make sure I’m at the forefront of all the brides’ minds. Added to this, I have a beautiful shop in a truly great location. How do you ensure that the service your boutique provides is second to none? I’ve surrounded myself with good staff and seamstresses, which has been the key to my success. I treat my staff well and respect the wonderful job they do for me and for our brides. What do you believe is the key to running a successful bridal retail business? As above, the staff and level of service is key to running a successful business - if you have that in place, the rest should come naturally. What would you say are the main challenges you face as a bridal shop owner? Copycat designers and retailers that offer discounts bring the industry down. I feel that we need to stand firm with our existing offering: we cannot be compared to other shops as very few offer the same quality and level of service. Congratulations on the opening of your new occasionwear studio. What prompted you to expand into this sector of the market and why did you decide a separate premises was necessary? Although the occasionwear studio is not a separate business, we decided to locate it in a separate building, just a two-minute walk from the bridal shop. In my opinion, occasionwear needs as much time and service given to it as our bridal offering so I felt mixing the two in one shop could be challenging as we pride ourselves Blackburn Bridal Couture +44 (0)20 8297 1188 www.blackburnbridal.co.uk on a very personal service. My motivation to open an occasionwear boutique was prompted by requests from many mothers of the bride - they loved our style in bridal and this gave me the confidence to diversify into occasionwear! What changes have you witnessed within the bridal industry during your time as the Manager of a boutique? In my seven years of owning a bridal boutique, I have seen the industry grow vastly. There are so many more designers in the market and, with European and American designers entering into the UK, it will just continue to grow. This is great for my business, and for brides, as there is so much more choice. What are your plans for Blackburn Bridal Couture over the next few years? To continue being the best boutique we can for our brides. I would also like to grow the occasionwear and accessories side of the operation as there is most certainly good business to be had if you know your market! $ $77,5( NEW CHARCOAL MOHAIR FOR 2012 Already with several awards, our Stock Service garments feature not just the traditional English look, but an exciting and hugely successful lightweight Mohair Family: Silver Grey, Navy, Sandford, Black and now Charcoal. Window dressing Downton Dreams With the new series of Downton on screen now, Nancy Hayes creates an eye-catching bridal window display inspired by the popular drama. Benjamin Adams Claudia, £189, +44 (0)20 8885 8000 www.paradoxlondon.com Silver Five Hook Coat Stand, £295, Sweetpea & Willow +44 (0)845 257 2627 www.sweetpeaandwillow.com Lady Mary by Naomi Neoh +44 (0)20 8670 7070 www.naomineoh.com Barnard clock, £95, The Chandelier & Mirror Company Ltd +44 (0)1322 437 112 www.chandeliersandmirrors.co.uk Golden clutch bag, £55, It’s Vintage Darling +44 (0)20 7684 3709 www.itsvintagedarling.com Pearl And Silver Stud Earrings, £25, Aye Do +44 (0)845 680 8093 www.ayedo.co.uk Bird Cage eight light chandelier lantern, £427, Artisanti +44 (0)845 259 1410 www.artisanti.com Monceau Hair Claw, £52, Stone Bridge +44 (0)1732 883 820 www.stone-bridge.co.uk $77,5( Festive Plans We chat to six bridal shop owners to find out how they tackle the Christmas period, as well as discovering plans for the New Year. Kellie Sykes, Wedding Belles of Otley When will you decorate your boutique for Christmas? I usually decorate the boutique during the last week of November, changing the theme and colour each year. I love Christmas and, in particular, dressing the shop. Our brides love its festive new look, and passers-by often pop in to comment on the beautiful window display. Who is in charge of decorating the boutique? In previous years I’ve organised the Christmas decorations and displays, although this year I’m encouraging my staff to contribute too. Last year I put up a tree for the first time and it looked beautiful, so I will be investing in another this year. I love decorations that catch the eye, however I’m always careful not to over-decorate as it can look quite cluttered. Simple and elegant works perfectly and complements the shop’s general ambiance. Are you planning any festive in-store events for brides this year? We’re in the early stages of planning a Christmas event which will involve mulled wine, mince pies and a special offer for our brides. When do you close the boutique over Christmas, and how soon do you open again after Christmas Day? I close the shop a few days before Christmas and have a well-earned rest. We’re shut for around two weeks. What are your New Year’s resolutions? I’m not looking to make any big changes, just to keep doing what we do best: helping brides whilst providing outstanding customer service. $77,5( Claire Miller, White Dresses and Tiaras When will you decorate your boutique for Christmas? We always decorate the shop on the 1st December (or the closest working day to the 1st) –it’s an unwritten rule for us! The decorations go up and the Christmas songs get played every day until the New Year. We can’t wait! Who is in charge of decorating the boutique? Myself and a colleague usually decorate the boutique. We have a big 7ft tree in the main showroom, usually decorated in golds and silvers to complement the shop colour scheme and the bridal gowns. We also erect a couple of smaller trees for the window displays along with lots of accessories – the more sparkle the better. Are you planning any festive in-store events for brides this year? We don’t have anything planned as yet but, as my brain is always ticking, you never know what’s going to happen! When do you close the boutique over Christmas, and how soon do you open again after Christmas Day? I’m planning on closing on 22nd December and re-opening on the Wednesday after the New Year. It’s a good opportunity for myself and the rest of the team to re-charge our batteries. What are your New Year’s resolutions? I don’t really tend to set New Year’s resolutions but the plan is as always to work hard, keep exceeding customer expectations…oh and maybe eat a few less biscuits! Laura Jones, Mrs Jones Bridal Boutique When will you decorate your boutique for Christmas? We will try and tie it in with the town’s Christmas light switch-on which usually falls at the end of November or early December. Who is in charge of decorating the boutique? I’ll be overseeing our decorations this year. Last year (our first) we tried to keep things simple and concentrate mainly on the windows rather than inside the boutique. We used festive window vinyls to create some simple eye-catching designs and used ivy for colour. We don’t have lots of room inside the shop so we erected a simple tree with clear lights and gold decorations. Are you planning any festive in-store events for brides this year? We’ve not finalised our plans yet but any event will be held well before the Christmas period. Last year we found early December was busy but the closer we got to Christmas Day, people were focused on Christmas shopping and family! When are you closed over Christmas, and how soon do you open again after Christmas Day? Our last day will be Saturday 22nd December and we will re-open in the New Year. What are your New Year resolutions? More planning! It’s difficult to do when you’re running the business but we’ve recently welcomed new team members so we’ll be focused on training and events. I’d also like to take a holiday next year! Retailer round-up Nikki Graeme, The White Closet When will you decorate your boutique for Christmas? We love Christmas and normally aim to get our window display finished by the first weekend in December. Last year we placed a vintage wooden sleigh in our window to showcase our gorgeous Rachel Simpson shoes. Who is in charge of decorating the boutique? Eve Broadhurst is The White Closet’s Creative Director and Co-Owner. She’s brilliant when it comes to visual merchandising, so I’m sure this year’s display will be just as magical as last year’s, if not better. We’re lucky that The White Closet sits in a beautiful Victorian building with fantastically high ceilings, so a tall Christmas tree has been mentioned for this year. Muted tones and a nod to the vintage era always works for us. Are you planning any festive in-store events for brides this year? Our events diary leading up to Christmas is pretty full as we’ll be introducing new designers with launches, shoots and designer days, as well as a big party to celebrate our third year anniversary in November! Last year we spoilt our brides with locally homemade mince pies and festive drinks, so our brides can look forward to a similar treat this year. When are you closed over Christmas, and how soon do you open again after Christmas Day? We normally close for two weeks over Christmas. Having said this, demand for appointments over this period is high so we may close for just one week this year – we’ve yet to decide. What are your New Year’s resolutions? We have lots – our brides can definitely look forward to seeing The White Closet move in a more creative direction, with more collaborations and shoots. We’re also considering introducing new opening times to accommodate our brides – as well as doing fixed ‘Twilight Hour’ events each month. This was a ‘pop up’ idea we had in the summer aimed at brides who had already been in for an appointment, but wanted to come back for a second try-on at an evening or weekend appointment to order their chosen dress. Willow Hearne, Karen Forte Bridal Design When will you decorate your boutique for Christmas? I love the excitement of Christmas so the boutique will be decorated for the start of December. Our customer base usually comprises families coming together for weddings and to celebrate, and I feel Christmas is the same: it’s about family, love and celebrations. Who is in charge of decorating the boutique? We all participate in the decorations, and usually put up a tree as our starting point. We often display a feature item in our Christmas-themed windows like a big reindeer or something that will make an impact, as well as plenty of pretty sparkly things. We use a red and gold colour scheme for about two weeks and then change to purple and silver. Are you planning any festive in-store events for brides this year? Not this year. We’ve just opened our new men’s formalwear department and will be focusing on the new bridal season ahead. The week between Christmas and New Year is one of our busiest all year so we don’t want the added stress and organisation required for extra events. When are you closed over Christmas, and how soon do you open again after Christmas Day? We used to close for a week before Christmas and re-open the day after Boxing Day but this year we’re doing things differently. Last year we decided to use this week freshening up the boutique, but it ended up taking longer than we anticipated as deliveries were arriving, the phone didn’t stop ringing, and lots of customers kept popping in! What are your New Year resolutions? I haven’t thought about them yet! I normally think of a few the day before New Year’s Day, and generally I am quite good at sticking to them … watch this space! Joanne Cooke, Curvy Couture Bridal When will you decorate your boutique for Christmas? We’ll put up a real tree in early December – any earlier and I think it’d drive us a bit crazy. We are all ‘neat freaks’ and our space has been designed for maximum efficiency, which doesn’t really lend itself to the traditional Christmas decorations. However, there will be a festive atmosphere which will more than compensate for the minimal decoration. Who is in charge of decorating the boutique? Julie (the artistic one) will be responsible for the decorations. I’m sure that everything will be coordinated with our existing colour scheme, which is dark grey and chalk white. A Christmas tree will be erected in our entrance/porch and any other decorations will be very subtle and classic and in keeping with the boutique. As we’re not located on the high street we don’t have a shop front or a window display, however, we are located next to a florist and I’m sure that we will have festive touches outside of the boutique. Are you planning any festive in-store events for brides this year? We don’t have any definite in-store events planned as yet although we are trying to secure another designer weekend for December. We’ll be offering mince pies and mulled wine as refreshments throughout December to all our brides and their guests. When are you closed over Christmas, and how soon do you open again after Christmas Day? We operate by appointment only and do our best to accommodate the needs of our brides. At the moment we have taken bookings up to the 24th December and from the 28th December. What are your New Year resolutions? To continue to provide an unrivalled customer service experience. We would also like to branch out and introduce new ranges and develop our brand further. $ $77,5( ǸɑɑɄȝǸɜȐ BUYING Introducing our new trade show columnist – Nikki Graeme, Director/Owner of The White Closet in Didsbury, Manchester. Sitting at a computer and frantically tapping away to meet a deadline was the normal routine five years ago when I was a reporter working on a daily paper. Oh, how life has changed. Several training courses and an 8,000-word business plan later, and I’m pushing open the doors to the UK’s largest bridal exhibition with my buying hat on. Traditionally, the British Bridal Exhibition in Harrogate is the single biggest bridal buying event in the UK, which attracts hundreds of buyers and suppliers. Its setting in the historic spa town of Harrogate with all its prettiness and Betty’s teashop glory is an added bonus and makes the once-a-year road trip, for us, all the more worthwhile. And it’s big decision time for most, not to mention big bucks to spend – which is why getting your selection right is key for making your business ride another wave of prosperity. The White Closet was borne out of a passion and love for beautiful designs and great fabrics that are step away from the ordinary. Thankfully, our style and collection has struck a chord with many of our brides. Don’t get me wrong, we have nothing against the more classical bridal look, but for our business to succeed in a competitive market, we had to stay true to our own vision and style in order to make our mark. Three years since our launch and we have a definite idea of who our ‘White Closet’ bride is – she loves fashion, craves individuality and often has a love affair with beautiful fabrics and a true appreciation of design. Like all new businesses, we’ve learnt a lot in our three years of trading – from staffing issues down to how to apply for small business relief rates to reduce overheads. But one thing that has stayed is our spirit and style – a nod to vintage; often, generic gowns; never. And it’s with this in mind that we can attend buying events with a clear image of who our bride is. This is what helps us decide, ultimately, $77,5( what to buy each year, or which new designer we should have on board and, sometimes, who should go. I’m proud of the close relationships we’ve forged with our current dress designers and accessory designers. Building and establishing good working relations takes time as we all have our own way of working. We’re thrilled with our growing labels – we feel they all have their own place at The White Closet and complement each other fabulously well – and we hope our brides feel the same way. With our Creative Director, Eve Broadhurst, who has recently, become Co-Owner of The White Closet and our other team member and Stylist Sarah Morris – who is also a freelance trend forecaster – the three of us collected our comprehensive booklet detailing the show’s suppliers and began our journey through the alphabet maze. This year, for us, focus was on paying a visit to Lusan Mandongus and its sister label Annasul Y. The labels’ signature marriage of lace with tulle conjures up a whimsical and romantic feel that sits just right in our boutique. As well as being aware of current and emerging trends, as buyers it was important for us to establish which styles had been popular within our boutique. We had a detailed spreadsheet to show us which dresses work for us – although you tend to know off the top of your head which gowns do better than others, it’s always interesting to see this in print and helps when pulling key pieces from collections to complement an existing line. For us, straps and high necklines work well – and looking at designers’ stands at the exhibition, this was certainly an emerging trend. As for fabrics, there was of course lace, glorious masses of it. It’s still very much ‘on trend’. A visit to the stands of some familiar faces came later and squeezing in afternoon tea at Betty’s (it’s tradition for us now!), we walked away feeling truly satisfied with our selection and spend. Bridal buying is the queen of retail therapy – I’m not sure you can beat it. $ Contact The White Closet +44 (0)161 445 4678 www.thewhitecloset.co.uk New EU cookie rules - Part 2 - In part two of his new series, David Mackley continues to look at cookies, and discusses what actions you can and should take to move towards compliance, as well as looking at the debate on analytics cookies. If you own a website, then you should be aware of the new Cookie Law introduced on 26th May, 2012. This is part of new regulations intended to protect people’s privacy and impacts on all owners of websites that use cookies. The rules have caused much debate in the on-line community as businesses try and interpret their meaning. Many commentators say that the guidance seems to be intentionally vague and leaves many questions unanswered. Nevertheless, it is up to the business owner how they interpret the rules and determine the appropriate course of action. Actions to move towards compliance 1. Carry out a cookie audit At the very least, you should show that you are aware of the issues the Directive seeks to address and have begun to take steps to comply. You should then identify what cookies are being used – hopefully your website company can help you work this out. It’s important to recognise that this is not just ‘first party’ cookies that are set from your website domain but also any third-party cookies from social networks, web analytics tools and advertising networks. Some of these cookies may only become evident at key stages in the customer journey (e.g. on a sales confirmation page), so it is important to review these in detail by walking through the pages in question. Remember to include all websites you are responsible for, for example, a blog that might be on a different platform, and any campaign micro sites. 2. Evaluate the privacy impact of each cookie Once you have identified all the cookies associated with the site, the next step is to evaluate the privacy impact of each one. This will be based on the category of cookie as previously discussed in part one. 3. Decide how you will inform users of your website At the very least, your website/s should provide users with information about cookies, what they $77,5( “Of all the third party cookies, the one that is causing most discussion is Google Analytics. If you run Google Analytics on your website then it has probably installed a tracking cookie.” are and why they are used, as well as explaining which cookies are used on your website and what for. The ICO’s guidance document does provide some extremely useful examples of how to draw users’ attention to cookie and privacy policies. For example: • Change the wording of the hyperlink, using the phrase ‘cookie and privacy policy’. • Moving the link from the footer to a more prominent position on the page. • Using a different text colour to make the link easier to spot. 4. Decide which method you will use for gaining consent, if required Where you need user consent, decide which solution you are going to use. Your website design company will hopefully be able to help you out here. The solution you eventually choose will depend upon your own attitude to the regulations. Third party cookies and the topic of Google Analytics One of the main areas of debate is around third party cookies. Strictly speaking, the owner of a website a user visits is deemed legally responsible Retail technology for any cookie setting. So, even if the cookie was placed there by a third party as part of an agreement with you, it is you that is responsible for it. Of all the third party cookies, the one that is causing most discussion is Google Analytics. If you run Google Analytics on your website then it has probably installed a tracking cookie. At the moment there is a lot of debate about where Google Analytics cookies sit with the regulations, and at time of writing there has been no response to the new regulations from Google. If Google Analytics is classed as a ‘targeting or advertising cookie’ then an opt-in is required. In this case, websites the world over would need an opt-in facility. It is likely that a largely uneducated public would opt-out of using the cookie, and this would mean the website owner would lose a lot of the data that analytics provides. The Information Commissioner is aware of the difficulties of compliance in the complex multi-jurisdictional world of third party display advertising, ad networks and agencies, but, to reiterate, is clear that this complexity is not a defense for non-compliance. Dave Evans, Group Manager for Business & Industry at the Information Commissioner’s Office (ICO), said: “It’s highly unlikely that organisations will get into trouble because of one cookie or a few complaints, but we would seek to address any potential issues with the company concerned. In these situations we would be more likely to provide advice to the organisation. It is highly unlikely – but not impossible – that we would take action just for analytics cookies.” In an interview with The Register, Communications Minister Ed Vaizey said he wished that web analytics fell into the so-called ‘strictly necessary category’ in the ICO’s guidelines on the legislation. “We need to understand that consent is not black and white. Both the ICO and I have said on several occasions that there is a sliding scale of intrusiveness which should inform the level of effort you go to,” said the minister. “Obviously something like analytics or featurebased cookies are pretty low on that scale, and I know that the ICO will take that into account. Of course, that doesn’t mean that you don’t need to go to any effort whatsoever, but something which tracks how many users visit a page is hardly the priority here.” The situation is not helped by the fact that some government websites – including www.ico.gov.uk – have a Google Analytics opt-in, whereas others have not, such as www.direct.gov.uk; even though it uses Google Analytics it relies upon a link at the bottom of the website that simply says: ‘Privacy and Cookie Policy.’ The ICO does drop a large hint that it does not regard analytics cookies as posing a serious risk to privacy. In the very last paragraph of the 27-page guidance document, it states: ‘It is highly unlikely that priority would be given to focusing on uses of cookies where there is a low level of intrusiveness’ and includes ‘first party cookies used only for analytical purposes, provided clear information is given on the site.’ Wording If you are looking for advice on the words to use on your cookie information page, the ICC guidelines include some example wording for you to use. $ Contact David Mackley MBA BSc is MD of Intelligent Retail – providers of Multichannel EPoS and eCommerce websites for independent retailers. If you have any questions you can contact David on +44 (0)845 680 0126 or [email protected] $77,5( Understanding your rights CONTACT Visit the ACID website www.acid.uk.com Dids McDonald, CEO of Anti-Copying in Design (ACID), looks at design protection, explains IP strategy and the differences between a registered and an unregistered design. If you are at an exhibition and unlucky enough to discover a copy of one of your products, the most important thing is to provide evidence of your claim of design origination, quickly! This enables a lawyer acting on your behalf to intervene and negotiate for the offending product to be removed from the alleged copyist’s stand. When we (ACID) are present at an ACID Accredited exhibition or event, we are able to do something there and then by invoking the ACID Exhibition Protocol, as happened recently at the Clarion Home and Gift show in Harrogate. This step-by-step grass roots mediation process usually means that legal costs can be cut substantially. If an exhibitor has a registered design it is much easier to take legal action because with a registered design, you don’t have to prove copying. Being in possession of a registered design is strong and compelling evidence of ownership. However, all is not lost if you are relying on unregistered rights, but it is even more important to be able to provide a signed and dated design audit trail to substantiate your design ownership. Unregistered v registered? An unregistered design right arises automatically in the shape of a functional object and does not require any formal registration, but has the following limits: By contrast a registered design is a formal, state granted monopoly right, which you have to pay for. $77,5( For a UK national registration you can apply to the Intellectual Property Office (UK IPO) or for an EU design registration you can apply to the Office for Harmonization in the Internal Market (OHIM). If granted, UK and EU registration offers protection in 27 member states, lasts for up to 25 years and is renewable every five years. Visit www.ipo.gov.uk and www.oami.europa.eu for more information. The overall advantage of registering a design is that if somebody produces the same object and uses it in the same design field, then you do not have to prove that they copied you in order to stop them. So how can I demonstrate my unregistered design rights? One of the first things that you are required to do is to prove the creation date of your design and the date when your design was first made public. The dates upon which you first marketed the product and whether a design is new can be challenged in court at a later date; you must therefore be able to prove those dates are correct if you are ever challenged. ACID can provide this reassurance for Design Databank users and acts as an independent third party to provide evidence should you ever need it. Is the ACID Design Databank an important resource if I am relying on unregistered design rights? It is well known that many designers/creatives have relied on sending a copy of their designs in a registered envelope to themselves to ‘copyright their product’. In reality, all this actually does is create a post mark on an envelope giving the date upon which the letter or envelope was sent. The creation date clearly must have been before that time so this method is unreliable in support of an unregistered right. The ACID Design Databank evidences an unregistered right with the added advantage that the date on the document submission was verified and received by an independent third party. If necessary, ACID is able to provide written statements that the document submission was received on a particular date if the date is ever challenged in court. ACID has provided statements on behalf of some members in the past and they have been accepted as evidence by the court; further highlighting the benefits of using this free service. It is often very difficult for copyists to create a compelling audit trail showing how a design developed from the seed of an idea to the marketplace; the ACID Design Databank is a free resource for ACID members to help them do just this. $ How to use the ACID Design Databank Niall HeadRapson, Head of the IP team at ACID accredited law firm McDaniel & Co, commented: “The Design Databank is a free service provided by ACID but it is not the same as registering designs with the relevant authorities (UK IPO/OHIM), nor does it act as a substitution for design registration with these governing bodies. When ACID members submit designs to the ACID Design Databank, they either sign a form (for postal/email submissions) or acknowledge terms & conditions (via the website submission service), which note the awareness of the differences between an official registration and unregistered rights. Despite members acknowledging this by signing/digitally accepting the information, there are clearly still some misconceptions, which need clarification”. Blogging for business Keren Anderson from bridal website specialists, I Do I Do, reveals the many ways that bridal retailers can benefit from blogging. A while ago we hit on an idea for a website that would be an enormous help to many of our bridal shop customers (it’s due to launch early next year). We knew that to boost our website ranking in a competitive wedding arena, we would need to pull all of our search engine knowledge out of our toolkit. Blogging was at the top of our list, and so we started blogging on a regular basis – at least once a week. The results spoke for themselves; a year later, we were getting 20,000 hits a month on the website, and all we were doing was blogging. From that day on, I’ve been completely won over to the power of the blogging medium. I’d like to share with you the search engine power blogging can help you achieve, how and where to blog, and what you should blog about. The problem for Google is that amongst all of the genuine businesses are internet marketers that trick it into ranking their websites well when they’re full of spam and advertisements. I’m sure you’ve stumbled across those kind of websites before whilst searching around – they’re generally ugly to look at and completely useless. Google has worked hard to weed those types of websites out by changing and updating its algorithm on a frequent basis, and the one element that has grown increasingly important is content. The more relevant content you have, the more Google will consider your website a good candidate for showing early in its search results. And blogging is the single most powerful way to organically grow your website. The more you blog, the more content and ‘pages’ you have on your website, and the more respect you’ll get from the big G. WHAT MAKES BLOGGING SO POWERFUL? 1. The power of content Google has a complex job. To remain at the top of its game, Google has to show useful results every time a user searches on a subject they’re interested in. To show useful results, Google uses something called an algorithm – a set of rules that helps it decide how helpful (or not) a website is, and whether it’s a good candidate to show early on in search results. As the key to Aladdin’s cave, this algorithm has always been a closely guarded secret. 2. The power of link bait When you blog – and if you blog well – your website will become worthy of linking to as it will become a resource for other websites’ readers. Harking back to my own blog, I now have 60,000 links pointing at it. I’ve done absolutely no work at all to get those links, apart from blog on a fairly regular basis. The more links you have pointing at your website, the more Google thinks you must be a real authority on the subject you specialise in, which once again means that you’ll be ranked well in search results. HOW AND WHERE SHOULD I BLOG? Many people start out by setting up a blog on Blogspot, a free blogging platform. However, if you make a commitment to blogging, I would strongly suggest that it’s in your company’s best interests to have a blog set up on your own domain. As you can see above, blogging adds content to your website and encourages other websites to link to you. By putting your blog on a free blogging platform like Blogspot, you aren’t taking advantage of the huge benefits blogging bestows, and whilst there are some advantages in having an off-site blogging platform, they’re massively overshadowed by the on-site benefits. If you’re considering going down the blogging route, I would recommend you look at a piece of powerful open source (which means there’s no license fee) software called Wordpress. The software is so good that we consistently build our customers’ websites in it, small or large. A good web design company should be able to add a Wordpress blog to your existing website domain with relative ease and be able to reskin it to match your existing site so that your company branding remains the same and you keep your marketing consistent. I’VE DECIDED TO START BLOGGING. WHAT DO I NEED TO THINK ABOUT? 1. Time – do you or does somebody in your company have the time to $77,5( Blogging Contact I DO I DO +44 (0)121 314 6068 www.idoido.co.uk invest in blogging? Some companies start off with great vim and vigour only to discover that they simply don’t have the time to commit to writing regularly, especially if it’s a bit of a chore. The result is a blog that has one post in it, which in itself becomes a source of stress and reproach. You’re better off not going down the blogging route at all if that time commitment can’t be made. 2. Skill – writing is a skill, and if you don’t have the skills under your belt, it mightn’t be worth attempting blogging. Google considers and punishes poor spelling (bad spelling is normally a sign of a spam website), so make sure whoever is tasked with blogging can spell. Blogging will also require a reasonable level of computer skills. 3. Keep it regular – if you’re keen on the idea of blogging but are concerned because you can’t commit to blogging daily, don’t worry! Even blogging monthly will be a help to your rankings. But if you do decide to blog monthly, do it at a set time every month. WHAT SHOULD I BLOG ABOUT? 1. Find your voice The single most important thing to do when you’re blogging is to find your voice. Pretend you’re in the room with a bride-to-be, and that you’re actually chatting to her. Write out that conversation. Your personality will shine through as long as you keep it chatty, rather than being too formal. If in doubt, read it out. Reading something out loud will help you comprehend whether it sounds natural or not. Blogging is not a formal platform, but on the other hand, your blog is still a reflection of your company, so unless edginess is built into your brand, keep bad language to a minimum. 2. Switch up your topics There really are endless topics you could talk about – you just need to look around for inspiration. You could blog advice on body shapes, jewellery or the latest wedding fashions. You could blog about marriage and relationships. You could do a ‘copy her style’ segment on celebrity wedding dresses. Seek out inspiration from outside the wedding industry – what articles are fashion editors coming up with? Could you do something in a similar vein about wedding fashion instead? Whatever you choose to do, make it specific to your business. If you’re in the wedding industry, always choose wedding and marriage oriented subjects. The secret to a successful blog (and thus a really successful website) is work, commitment, and consistently showing up. Not much different to a successful business, is it! $ $77,5( Time to launch Nicola Russill-Roy, PR Director of Propose PR, offers new retailers some advice on marketing their business and building brand awareness. You may be a former bride, work in the wedding industry or just love the glitz and glamour of the sparkly bridal world. But launching a bridal business requires hard work, dedication and, ideally, a committed marketing campaign. YOUR FIRST STEPS New wedding businesses launch every day. Some thrive, some fail. If you’ve got a good idea and want to go for it, don’t forget to incorporate marketing into your business plan, as a successful launch is key to building up momentum in the market. WHY LAUNCH IN THE FIRST PLACE? As well as a love for all things wedding, there’s hard economic evidence in favour of entering the bridal industry. According to the most recent figures from the Office for National Statistics, more than 277,700 weddings take place per year and the industry is worth a whopping £10 billion. Even a tiny slice of that pie is enough to keep your business afloat during these tough economic times. First on the agenda – research. What will people buy from you? Is it a product or service? Is it something new? While an original idea is undoubtedly useful for a marketing campaign, there has to be a demand for the service, or a market for the product. You may be an innovator in your field but an innovation that’s too whacky or adventurous may simply fall by the wayside. “According to the most recent figures from the Office for National Statistics, more than 277,700 weddings take place per year and the industry is worth a whopping £10 billion.” KNOW YOUR COMPETITION It’s easy to get a lead-in on the competition these days. A little internet research will help you ascertain who the main players are in your chosen division of the wedding market. Head to your nearest newsagent and pick up national and local wedding magazines to not only check out their wares, but also find out how they are handling their marketing. Are they opting for traditional marketing such as magazine adverts? Or new digital marketing, such as an optimised website, Facebook page and Twitter campaign? The next step is to decide on your product and its price points. Your target market shouldn’t just be ‘brides’. Are they younger brides, older brides, or the bridal party? Is your typical customer looking for a glamorous wedding or something more quirky? Price points will undoubtedly be a key factor of your product’s success or failure. OFFER EXCELLENT VALUE Providing value for money is key for new businesses and this should form part of your marketing campaign. According to the latest figures from Hitched WIFE, while the total average wedding spend is just over £16,000, couples tend to stick to their budget or underspend rather than overspend. Keep that in mind when deciding your price point. It’s tempting to aim for the luxe market but, if you have a good product, you can always scale up and/or launch a luxury division at a later date. This has worked particularly well for Genuine Cakes in London (www.genuinecakes.co.uk), who launched its luxury division GC Couture (www.gccouture.co.uk) at The Luxury Wedding Show London in 2011. As you have researched local wedding media, you should be fully $77,5( PR & marketing Contact Propose PR Tel: +44 (0)20 3286 5992 Email: [email protected] Twitter: @ProposePR Web: www.proposepr.com informed on the competition in your area. Can you do what they do, but better? How accessible are you? If you plan to sell from a shop, are the surrounding businesses in synergy with your brand? Think about parking and the practicalities of day-to-day business life. “You need a fabulous product or service, a solid business plan, a multi-media marketing campaign – and you need to follow up that goodwill from your first customers to get the ball rolling.” PLAN YOUR LAUNCH Once all that is decided, it’s time to plan your launch. You need a solid business foundation before you launch so set aside time to plan your marketing materials – press releases, website, flyers, catalogues, backdrops and other promotional materials. Many businesses choose to officially launch at a wedding fair, but it’s important to choose the right one. National wedding shows have a high price point and lots of competition. If it’s a local wedding fair, ask about footfall and consider a specialist fair, such as a vintage event. It’s important to opt for quality from day one so hire an official photographer and perhaps a videographer to capture the event. Invite press to the launch and send a carefully crafted press release to the news sections of wedding magazines with a high resolution photo and contact details. It’s also worth considering a special launch offer to act as a news ‘hook’ and tempt new business. After all, word of mouth from happy customers will get the marketing ball rolling after the launch and should draw in numerous new enquiries. TAKE ACTION The best piece of advice I can give you is to consider all aspects of a launch for your best chance of success. You need a fabulous product or service, a solid business plan, a multi-media marketing campaign – and you need to follow up that goodwill from your first customers to get the ball rolling. A ‘call to action’ on marketing material – for example, call +44 (0)1212 121 212 and quote ‘launch01’ to claim your discount – will help you track your campaign’s success. It takes passion, promotion and preparation to succeed in this business. $ $77,5( LɤǾɕȃɑȨǾȐ online Register online at www.attirebridal.com Attire Bridal magazine, the leading trade title for the bridal industry, is available free of charge, six times a year, to qualified registered readers. Subscribers based outside the UK may receive six issues per year for a £75 fee. SUBSCRIPTION FORM Register online at Yes www.attireaccessories.com No Are you responsible for purchasing? Name Company Name Job Title Address Postcode Telephone Facsimile Email Address Tick one or more of the boxes below which best describes your business Independent Bridal Retailer Wedding Planner Multiple Bridal Retailer Other (please specify below) Department store Number of employees 1-5 6-15 16-30 31-50 51-100 101-300 301-1,000 1,001 + Annual turnover £0 - £25,000 £25,001 - £50,000 £50,001 - £100,000 £100,001 - £250,000 £250,001 - £1,000,000 £1,000,001 - £5,000,000 £5,000,001 - £10,000,000 £10,000,001 - £50,000,000 £50,000,001 + Do you wish to receive a free copy of Attire Bridal Magazine? Yes Signature $77,5( No Date Alternatively, fill in the form opposite and post to Attire Bridal magazine, c/o KD Media Publishing Ltd, Broseley House, Newlands Drive, Witham, Essex, CM8 2UL UK or telephone us on +44 (0)1376 514 000. PɄɉұɑȐǸɕɄȽɕɜɄɕɤǾɕȃɑȨǾȐ 1 2 3 4 5 It’s free for anyone working in the bridal industry. Each issue will be delivered direct to your door. Find out about forthcoming trade shows and exhibitions. Be one of the first to preview next season’s collections. It’s packed with informative features to help boost your business. Twitter 7ZLWWHU WEB WATCH Total num ber of followers : 3700 Attire Bridal is at the very heart of the online bridal community. Here’s a quick update to what’s been going on… SHORT AND TWEET One of Attire Bridal’s many followers, Abbi Lewis, talks to us about how Twitter has helped her business Name: Abbi Lewis Company Name: Brides of Harrogate Follow me at: @HarrogateBrides When did you set up a Twitter account and what prompted you to do so? I set up our account about a year ago after I had been told by fellow business owners it was a great marketing tool and ‘everybody is on there’! Has your business benefited as a result? If so, how? I must admit I was a little skeptical at first as to what results we may achieve from having a Twitter account. As it turns out, our brides love to follow us, as do many other wedding industry professionals and local businesses. It’s great when you have wedding venues as followers too. This month on Twitter we have mainly been: i Announcing exhibitors already signed up to The Essential Collection 2013 i Following the latest celebrity weddings i Welcoming many more followers i Retweeting all the latest industry news How often do you tweet and what do you tweet about? We may tweet three-four times a day if we have a sale coming up, a forthcoming wedding fair, special promotions in store or some big news like a new branch opening (recently with our new Abigail’s Bridal Boutique in Leeds). What advice would you give to first-time tweeters? Don’t over do your ‘tweeting’ as people will come bored and disinterested – do your homework and research the companies you want to follow you and see if they have a Twitter account. Regularly search for more companies to follow and re-tweet their interesting tweets which they will notice and usually reciprocate. \ȐȵȃɄȹȐɜɄɄɤɑ Which bridal companies do you enjoy following on Twitter? I enjoy following some of our designers like @CharlotteBalbier who is interesting to follow and is very supportive on Twitter of her retailers. I also enjoy following the local newspapers as they will tweet stories as they happen, and you can become very interesting to your followers if you know there’s going to be a heatwave/snowstorm or being the first to know about a celebrity marriage. I followed many of our Yorkshire Olympic athletes and was able to message them directly with our support and congratulations – getting replies is a real buzz. $ \ȐǸɑȐȽɄɬȘɄȵȵɄɬȨȽȝѰ ȽȐɬȐɕɜȘɄȵȵɄɬȐɑɕѰ @shayharrisbride @amosposa @bbc3DTTB Shay Harris Bridal Lounge Plus size bridal brand TV series, Don’t Tell The Bride @GloriousTiaras @PerfectionRDG Bridal boutique based in Reading Bridal accessories designer in Cheshire @aronakhan Popular gift-wrapping expert Bridal boutique Bridal brand Bridal accesories @BlackcatBrides Black Cat Brides @Enzoani_AFR Enzoani AFR @ElizaCharleston Eliza & Charleston $77,5( HELENA . COTTER *PGGFSBSBOHFPG$PVSTFTEFTJHOFE TQFDJmDBMMZGPS#SJEBM3FUBJMFST XIJDIXJMMUFBDIZPVIPXUP JODSFBTFTBMFTXJUIJOXFFLTXIJMFNBJOUBJOJOH FYDFQUJPOBMMFWFMTPGDVTUPNFSTFSWJDF 5FM &NBJMIFMFOBNDPUUFS!HNBJMDPN XXXIFMFOBDPUUFSDPVL &ORVJSJFTGSPNPWFSTFBT SFUBJMFSTBMXBZTXFMDPNF Next issue Dress Code Next Issue Leading Ladies Cameron Ross Occasionwear takes centre stage Special Occasion Shoes Glamorous heels in this season’s shades Formalwear Dress to Impress Leading suppliers talk trends Retailer Report 2012 The prom sector comes of age ATTIRE Bridal ISSUE 33 January/February 2013 Available from: 31st December, 2012 Advertising deadline: 7th December, 2012 Rachel Simpson This year’s results @ȵɤɕ Business advice News and events Collection focus $77,5( <ȽȨɕɉȵǸɴ 7KHIDEULFRIDJUHDWRFFDVLRQ VWDUWVZLWKDJUHDWGUHVV &DOORUYLVLW ZZZFDUULQJWRQEULGHFRXN ¯:PSRZ <UP[-5VY[OÅLL[0UKZ[,Z[3V^LY9VHK5VY[OÅLL[2LU[+( :> ;LS!-H_! We offer a fast, reliable and friendly service on our continually increasing range (currently over 3,500 choices) of bridal fabrics, embroidered and beaded edgings, motifs and accessories. Range includes: plain and shot taffeta, velvet, duchess satins, organzas, chiffons, crepes, laces, brocades, various embroidered and beaded fabrics, inc tulles and chiffons. ;OL:PSRZ\WWSPLYZVMJOVPJLMVYTHU` KPZJLYUPUN)YPKHS(UK*V\[\YL+LZPNULYZ -YVT[OLSPNO[LZ[:PSR;\SSLZ[V[OLOLH]PLZ[ +\JOLZZL:H[PUZHUK4HYVJHPULZHZ^LSSHZ 7YPU[Z3HJLZHUK,TIYVKLYPLZ (SSVUH5L_[KH`:LY]PJL Our range of dress accessories now exceeds 600 articles including many brooches and buckles with crystals. ;YHKL,PNO[`:[\KSHUK/HSS:[\KSHUK:[YLL[/HTTLYZTP[O3VUKVU>1: (PDLODGPLQ#PLFKDHOVEULGDOIDEULFVFRXNZZZPLFKDHOVEULGDOIDEULFVFRXN 0LOOFURIW7H[WLOHV 6HZLQJ$FFHVVRULHV Sample a World of Bridal Fabric from Quality Silks, Taffeta’s, Lace and Satin’s Occasion Wear, Dress Making, Tailoring Haberdashery, Ribbon, Sewing Accessories Telephone (0115) 926 3154 or Visit www.millcrofttextiles.co.uk $77,5( ;!c,!PUMV'[YHKLZPSRZJV\R $77,5( ɑȨȇǸȵ To advertise here call +44 (0)1376 535612 or visit www.attirebridal.com Website $77,5( Online ɑȨȇǸȵ Featuring excellent usability, easy navigation and bags of content, www.attirebridal.com is updated daily to ensure you’re in touch with the latest industry news and trends. Download our latest issue, free of charge online. Those working within the bridal retail trade can register to receive free regular copies of the magazine. LɤɉɉȵȨȐɑȨɑȐȃɜɄɑɴ Improved supplier directory, enabling instant access to 100s of bridal suppliers. ǸȃȰ$ɕɕɤȐɕ Every issue of Attire Bridal is now available to download from our Back Issues Archive. PɬȨɜɜȐɑ Live Twitter feed, giving you real-time industry updates from www.twitter.com/attirebridal. If you would like to find out more, log onto www.attirebridal.com $77,5( Second Year in Retail Bridal retailer, Rebecca Doyle, reveals some exciting changes at her Tunbridge-Wells boutique, Isabella Grace. With our first year of retail tucked firmly under our belt, we’re excited about what the second year will bring. Our one-year anniversary came and went in a flash. We sadly didn’t have time to organise a party to celebrate it, as we have been working incredibly hard behind the scenes on another project. However, we did run a week of birthday promotions in the boutique where our brides were treated to champagne and cake. Onwards and upwards Talking of our behind-the-scenes project, I am now in a position to be able to reveal all. When we opened Isabella Grace in September 2011, we only had one fitting room. Whilst this enabled us to offer brides the exclusive use of our boutique during their appointment, the downside of this, to state the glaringly obvious, was that we could only accommodate one bride at a time. With sixweek waiting lists within a month of opening, we had to find a quick way of being able to see more brides. So in December, 2011, we opened our second fitting suite. It worked well enough but was by no means the perfect solution. Space still became an issue on Saturdays, with some brides insisting on bringing vast numbers of guests with them to their appointment, even though we state no more than two-three guests as a maximum. Those who know me well, know I’m a perfectionist and I wanted the Isabella Grace experience to be right. Moving premises wasn’t an option with four years left to run on a five-year lease. And we couldn’t expand downwards as we already have our offices on the lower ground floor. So, upwards was the only way. As from November, Isabella Grace will be doubling in size and expanding onto all four floors of the property. We will be Tunbridge Wells’ largest bridal boutique. The expansion will give us three totally private fitting suites for our brides and her guests to enjoy. We will also have another showroom in which to display our everexpanding collection of dresses. We shall also have our own resident seamstress with a private fitting studio. I simply can’t wait! The expansion hasn’t been easy as it’s meant taking on extra staff, re-jigging current rotas, and a complete re-design of the boutique. Cue much expenditure, a 50 per cent increase in rent and many more sleepless nights and grey hairs. But one mustn’t complain – I keep on telling myself it will all be worth it in the end! Speedy buying Talking of our ever-expanding collection of dresses brings me onto Harrogate and the British Bridal Exhibition (BBEH). With four-year old $77,5( twins starting school on the Monday of BBEH, I had no option but travel to Harrogate and back in a day on the Sunday. With a 4½ hour train journey each way I was beyond shattered when I got home at 1am on the Monday morning. But I wouldn’t have missed my babies’ first day at big school for all the money or wedding dresses in the world. With such a whistle-stop tour of BBEH, I did all my research before I got there. I previewed collections, and booked back-to-back appointments with each of the designers we carry in advance. My motto has always been to go with gut-instinct, and this buying trip was a real test of this as I had to make some pretty quick decisions. We returned home with 20 new dresses on order from our existing designers and I cannot wait to show these to all of our January brides. Will I be doing BBEH in a day again? Not if I can help it! $ Contact Isabella Grace Bridal www.isabellagracebridal.com