Noverber 25, 2003 - to go back to the Index Page
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Noverber 25, 2003 - to go back to the Index Page
FIRST LOOKS: 4 NEW POCKET PCs VIRUS ATTACK! DEFENSE, DEFENSE, DEFENSE PRINT IT, FAX IT, SCAN IT, COPY IT: 10 Do-It-All Printers www.pcmag.com POWERFUL PORTABLES BEST VALUES UNDER $1,000 THE INDEPENDENT GUIDE TO TECHNOLOGY NOVEMBER 25, 2003 PC BUYERS’ GUIDE 39 Cool New Machines TESTED & REVIEWED ALL-IN-ONES MEDIA CENTERS THE FASTEST HIGH-END SYSTEMS MICHAEL J. MILLER Forward Thinking T H E P C I N N OVAT I O N S J U S T D O N ’ T S TO P LISTEN TO CONVENTIONAL WISDOM , AND you’ll think the PC’s best years are behind it. TV tuners. You won’t get the best TV picture quality, but a Media Center PC is an incredibly convenient But a quick glance at the machines in this issue’s cover story (page 83) shows that PCs just keep getting better. And the innovations don’t stop at faster processors, more memory, and larger hard drives. Just take a look at some of the advances we’ve seen this year. n High-end gaming machines Alienware, Falcon Northwest, Velocity Micro, and VoodooPC have created a new category—PCs for gamers. Gaming systems are equipped with customized fans, greater expandability, and special cases. n 64-bit machines Since very few apps take advantage of 64-bit processing, the AMD Athlon 64 FX-51 and the new Apple/IBM G5 will be able to run not only future 64-bit apps but also today’s 32-bit apps faster than ever. Some of the high-end gaming systems use the AMD chip, while others employ the new 32-bit Intel Pentium 4 with HyperThreading, which has improved support for multitasking. n Media Center PCs With a Media Center PC, you can manage your photos and music as well as watch TV shows from up to 10 feet away with a remote control. The first Media Center PCs came out last year, but this year’s models offer better software, a new radio feature, and better way of organizing all your media. I’m very happy with the one I bought at the end of 2002. We review four of them in First Looks, page 32. n Wide-screen portables Now you can get a portable computer with a 15.4-inch or even a 17-inch display. They’re not the most mobile laptops, but they are good for people who need to lug their notebooks around only occasionally. DVD movies look superb on wide-screen notebooks, and the extra screen real estate is good for business apps. What’s most amazing is how quickly prices have fallen for these systems. Wide-screen notebooks are quickly becoming mainstream, and I expect to see many more of them in the future. Some even have the latest desktop CPUs. n Longer battery life For me, the key feature in a notebook isn’t the screen. Instead, I go for a lightweight system with long battery life. Thanks to the Intel Pentium M chip, we’re seeing lighter portables with excellent performance and longer battery life. The new Transmeta Efficeon chip may provide even longer battery life than the Pentium M. n All-in-one designs The Sony W series desktops are smaller and sleeker than most desktop PCs, and we’re seeing other new all-in-ones designed for both personal and business applications. Such advances are significant, but there’s still room for improvement. In the next year, I look forward to even faster notebooks and tighter integration of consumer electronics and PCs. If you have an Internet connection, consider yourself fair game for computer viruses. YO U A R E U N D E R AT TA C K IF YOU HAVE AN INTERNET CONNECTION , consider yourself fair game for computer viruses. And the situation is only getting worse. In the past, the only way your machine could be infected was by you opening a malicious file. But with today’s malware, you don’t even have to open a file or attachment to become infected. I’ve talked with lots of readers about these problems in recent weeks, and they are getting the mes- sage: Antivirus software and firewalls are no longer just options; they’re requirements. For reviews of the latest antivirus and firewall software, see page 122. Rather than wreaking havoc on information stored on computers, worms have been using host systems to launch attacks on other computers. Things will get worse before they get better. So far, we’ve seen really fast-moving viruses that have infected lots of machines, and we’ve witnessed extremely www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 7 Forward Thinking MICHAEL J. MILLER destructive viruses and worms. But we haven’t seen malware that incorporates both aspects. Imagine a fast-moving worm with a payload that destroys data. Most of the recent worms have exploited holes for which patches have been available but people didn’t bother to download. A so-called day zero worm, one that exploits a previously unseen and thus unpatched hole, would be even worse. Some people blame Microsoft for the problem, since the vast majority of attacks target Windows or Office. Microsoft should take some of the responsibility: It chose to create a very open system that leaves many open ports on your system for connecting to other applications. As a result, writing and running Windows is easier, but that means life is also easier for virus and worm writers. Microsoft needs to develop solutions for speeding patches out to customers. Dial-up users are complaining that downloading Windows Update patches takes too long and includes too many nonessential fixes. Corporate managers want everything standardized, so they don’t have individual employees running Windows Update. But managers often find that applying patches quickly and consistently is difficult. And some users complain that the fixes actually cause other applications to fail. I don’t buy the idea that other operating systems are any more secure than Windows. We’ve seen some pretty destructive Unix worms over the years, and antivirus software is just as necessary for Mac and Linux users as it is for Windows users. Most hackers target Microsoft simply because Windows and Office are so popular. That’s why having a few non-Windows machines in the office makes sense. The best advice I can give is to be prepared. Everyone should be running—and updating—antivirus software and personal firewall, at least the firewall that comes with Windows. Price is no longer an issue now that free antivirus and personal firewall programs are available. Running antispam and antispyware software is also a good idea. Everyone needs to take responsibility for the epidemic. You don’t want your machine to be the one launching an attack, do you? LOOKING BEYOND WINDOWS ODDS ARE, YOU’RE running Windows on your desktop or notebook computer. I use a Windows machine, as do most of our writers. (Our art department uses Mac systems.) Most PC Magazine readers run Windows, as do most computer users. A recent IDC study shows that 93.8 percent of new software licenses for desktops are for Windows, with Mac licenses accounting for 2.9 percent, and paid Linux distributions at 2.8 percent. (Free Linux downloads don’t change the numbers significantly.) So why are we running a story on Windows alternatives (“If You Don’t Do Windows,” page 137.) In showing you the differences between Windows and other OSs, we point out how Windows is far from perfect. Mac OS X impresses me with how well it integrates its bundled apps. They really do work better together than do similar features within Windows. Mac OS X is turning out to be more of an option for businesses, as new versions work better within Windows networks. The complexity 8 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com of Linux has kept people away, but that’s all changing. Many current distributions look a lot like Windows. And Linux is both a lower-cost option and more flexible out of the box, giving users more control. As expected, Microsoft is planning some big changes in the next major release of Windows, code-named Longhorn. We expect a new user interface, new APIs for programming graphics and presentation, more Web services functions, a new way of tracking information, and greater security and rights management through a trusted computing architecture. The changes sound good, but the new OS isn’t due to release for another three years. Another reason for exploring alternative OSs is the so-called biodiversity argument: If all computers run the same software, they will become targets for viruses and worms. One really bad threat could take out all your machines at once. Having machines running various OSs diffuses the vulnerability. Whether you’re considering a switch, the competition from other operating systems encourages innovation in the industry. And that’s good news for everyone. MORE ON THE WEB: Join us online and make your voice heard. Talk back to Michael J. Miller in our opinions section, www.pcmag.com/miller. 䊛 Contents.1 NOVEMBER 25, 2003 VOL. 22 NO. 21 www.pcmag.com Close to 12 million PCs were sold in the U.S. in the second quarter of 2003, according to Gartner Dataquest. 32 First Looks 32 Dell Dimension 4600C 33 Gateway 510XL 34 HP Pavilion m370n K 34 ViewSonic NextVision M2100 Digital Media Center 36 iBuyPower Gamer Extreme 38 Dell Axim X3i 38 HP iPAQ Pocket PC h4150 39 HP iPAQ Pocket PC h4350 K 40 ViewSonic V36 41 Adobe Photoshop Album 2.0 41 ScanSoft PDF Converter 44 Brother MFC-3820CN 46 Canon MultiPass MP370 M 46 Canon MultiPass MP730 M 48 Dell A940 48 Epson Stylus CX5400 48 Epson Stylus CX6400 49 HP PSC 1350 All-In-One 49 HP PSC 2510 Photosmart All-In-One 51 Lexmark PrinTrio Photo P3150 51 Lexmark X6170 All-In-One Office Center C OV E R STO RY The Coolest PCs If you’re shopping for a new home PC, you’ll be dazzled by the many options available. We test and review 35 of the best systems, including high-end multimedia desktops, value desktops, all-in-one systems, and desktop replacement notebooks. Here’s what to look for when choosing just the right PC. ON THE COVER PC Buyers’ Guide: Powerful Portables page 110 Best Values page 96 All-in-Ones page 104 ALSO IN THIS ISSUE 55 Feedback 168 Backspace 83 4 New Pocket PCs page 38 Virus Attack! page 122 10 Do-It-All Printers page 44 Media Centers page 32 High-End Systems page 85 www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 15 Contents.2 NOVEMBER 25, 2003 25 Pipeline 25 Xerox’s page design genie. 25 Apple readies its Panther OS. 25 The numbers behind the RIAA’s woes. 26 Mercora: A new spin on online music. 26 Meet Johns Hopkins’s robot doctor. 26 Nanotech drives brighter displays. 28 COMING ATTRACTIONS: Gateway 610 Media ContextMenu Plus PC Magazine’s new, premium utility will simplify, streamline, and “pump up” your right-click menus.. (www.pcmag.com/utilities) FIRST LOOKS PC SECURITY O P E R AT I N G S Y S T E M S 122 Under Attack 137 If You Don’t Do Windows More than 90 percent of the world’s desktops use Windows, but Linux and Mac developers are working hard to change that. We take a close look at the two alternative operating systems, comparing them against Windows. We also review five of the latest Linux desktop distributions. 66 Solutions 66 68 70 72 75 The Activation FAQ: Software activation raises a lot of questions. What are you disclosing? What are your rights? We have the answers. Security Watch: File sharing doesn’t just raise legal issues; it can also leave your computer open to privacy and security threats. Enterprise: CarFax is taking the Web-based ASP route to run its corporate software. Internet Professional: Macromedia Contribute lets everyone on your team—or your clients—add content or make updates to your Web site, even with no technical background. User to User: Our experts explain the mysterious “tilde” file that shows up on Win XP desktops, as well as how to hide text in Word. 16 www.pcmag.com UTILITY DOWNLOAD Center, Vialta Beamer TV videophone, Dell W1700 LCD TV, and more. Don’t become one of the growing numbers of victims of worms, Trojan horses, and other threats to computer security. We evaluate 12 software packages that protect you from these threats and prevent you from becoming a hazard to your fellow PC users. In addition to standard antivirus software, we test software firewalls and security suites that include privacy and filtering features. Online Opinions New reviews every week! Coming soon: • DVD CopyWare • Pentax *ist D K • SMC EZ-Stream digital media hub (www.pcmag.com/firstlooks) N E W S A N D A N A LY S I S The latest technology trends: • 802.11n on the Horizon • Beyond Wi-Fi • Microsoft’s Security Stance (www.pcmag.com/news) TO O L S YO U C A N U S E • Discussions: Log on and participate! (http://discuss.pcmag.com/pcmag) • Downloads: Check out our indexed list of utilities from A to Z. (www.pcmag.com/utilities) EXCLUSIVE COLUMNS 7 57 59 61 63 Michael J. Miller: Forward Thinking Bill Machrone: ExtremeTech John C. Dvorak John C. Dvorak’s Inside Track Bill Howard: On Technology Personal Technology 162 After Hours Make Beautiful Music: We evaluate the latest in music creation software, which is usable even if you don’t know a C clef from a double sharp. DVORAK ONLINE K Each Monday, John C. Dvorak gives you his take on what’s happening in high tech today. Visit www.pcmag.com/dvorak. ULANOFF ONLINE K And each Wednesday, Lance Ulanoff puts his own unique spin on technology. Visit www.pcmag.com/ulanoff. 164 Gear & Games Savage, from S2 Games; Mace Griffin: Bounty Hunter; Sony PEGA-VR100K portable TV recorder; NHT M-00 speakers; and a roundup of househunting Web sites. P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com Coming up: • $1,200 speed demon • Hyper-Threaded CPU reviews • Wireless gaming (www.extremetech.com) w w w. p c m a g . c o m /p i p e l i n e T E C H N O L O G Y T R E N D S & N E W S A N A LY S I S GENOME ON A CHIP The entire human genome now exists on a chip. Agilent Technologies and Affymetrix have separately announced so-called whole gene chips (also called microarrays). The chips, in conjunction with specialized scanners, could enable drug and disease researchers to perform genome-screening tasks at a low cost. The chips may also assist in comparisons of tissue samples to known gene sequences in healthy organs. The Design Genie Voilà! It’s a splashy document. Xerox’s automated design software generates many page layouts and presents the best ones. be most effective—a document must be designed specially for each medium.” Toward that end, Xerox scientists are working with prototypes that do things like repackage a set of pages on the Web for delivery to PDAs. Automated design software is still in the prototype stage, and Xerox officials are mum about products that may incorporate the technology. But they confirm that they are talking to large businesses about potential partnerships. Keep your eyes peeled.—Sebastian Rupley Mac OS Overhaul APPLE HAS DELIVERED A NEW Mac- intosh operating system—faster than expected. The company has announced that Mac OS X 10.3, named Panther, ($129 direct) became available October 24. Panther is a major retooling of Mac OS. Two of the most significant enhancements in Panther are improved compatibility with Windows networks and the introduction of Exposé, an innovative way to display multiple open windows concurrently. Support for Microsoft Exchange is built into the mail and address book components for accessing and synching Exchange e-mail and address book entries. Exposé visually organizes overlapping windows on the desktop into a set of thumbnail views. Apple claims that the new OS offers speed increases, although we have not yet tested it in PC Magazine Labs. Look for a review in an upcoming issue.—SR n the U.S. a di n l o (in millions) 1999 2000 2001 2002 754.8 785.1 762.8 681.0 nada Ca complex documents and flows them into a series of sample page layouts. Rather than replacing graphic artists, Xerox’s software works like a page layout genie, looking over the shoulder of the person creating a document. The software relies on genetic algorithms to select the best designs. Xerox programmers built the algorithms to follow the example nature sets in the way it picks the fittest genes. Numerous possible page layouts are generated, and then the possibilities are sorted based on the best fit and variation in the presentation of page elements. Users can also provide rules for producing page layouts, such as the preservation of logo colors and restrictions on the ALL THAT E-MAIL d PANTHER IMAGE COURTESY OF APPLE H amount of page overage. Xerox is also exploring applications beyond page layout. “One problem with documents is that it’s impossible to say where or how a document might be viewed over its lifetime,” says Lisa Purvis, a Xerox research scientist. “A document may be printed, or it may be viewed on a mobile device like a cell phone or a BlackBerry. To look its best—and to Album ss eads up, graphic artists: A promising new breed of software under development at Xerox could do wonders for the artistically challenged as well as graphics professionals. At Xerox’s Solutions and Services Technology Center in Webster, New York, researchers are working on automated document design software that takes text, graphics, and other elements of On the average, a typical corporate user receives 81 e-mails and sends 29 messages per day, according to a survey by researchers at The Radicati Group. The data also shows that the average corporate user sends/receives 9.6MB of e-mail data per day. By 2005 that figure will skyrocket to 46MB of daily e-mail data, the researchers predict. ROSY RETAIL ONLINE Online retail sales in the U.S. have jumped in 2003, according to researchers at Retail Forward. The firm is projecting total year-end online retail sales to reach $17.5 billion, compared with $13.8 billion in 2002. But their projection is low compared with that of eMarketer researchers, who expect the 2003 total to be $55 billion. Final 2003 figures for online retail sales will depend heavily on holiday shopping. In 2002, the sales numbers for online holiday shopping jumped by double digits over those of 2001. The RIAA’s Tune Troubles As the Recording Industry Association of America (RIAA) continues its subpoena campaign against alleged online music file swappers, market research figures show that album sales are declining. The decline in 2002 was particularly steep. Source: Nielsen SoundScan, October 2003. www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 25 PIPELINE The eBay of Online Music he game of musical chairs in online music distribution continues. Srivats Sampath, former president and CEO of McAfee Security, has announced an alternative to peer-to-peer services like Kazaa and Morpheus. Mercora, due out early next year, will be an online marketplace where Internet users and businesses can buy and sell digital songs. Much like Apple iTunes Music Store and RealNetworks Rhapsody—online services where you can buy songs for a small fee—Mercora will let you T download music without sparking the ire of the RIAA. The difference between Mercora and current for-pay online music services is subtle. iTunes and Rhapsody license songs from record labels and independent artists and then sell those songs to users. Mercora will simply provide the technology so that the labels and artists can do the selling themselves. “The closest analogy I can make with Mercora is that we’re trying to be the eBay of online music,” says Sampath, “bringing together buyers and sellers in a frictionless online environment.” Individual sellers will also be able to use the marketplace. Although they won’t be able to sell digital songs (since they don’t own the copyrights), they will be able to sell used CDs, concert tickets, and the like. Whether Mercora will eat into the 60-million-person audience that the peer-to-peer file sharing services now command remains to be seen.—Cade Metz 26 Paging Dr. Robot giggling. Just as a phone Hospital’s latest physiconversation is human cian addition, Dr. Robot, contact, this is an extenisn’t a real doctor, but he sion of human contact.” displays one on TV— In the larger scheme, well, sort of. the robot is “just incidenDoctors operate the tal,” Kavoussi says. Evenfive-foot-tall robot—a tually he expects all hosswiveling video camera and pital patients to interact computer screen mounted with doctors through on a mechanical base—by computer screens in guiding it through patients’ their rooms. “I’m blown rooms via a remote-conaway that I can run this trol joystick. By communifrom my house,” he says. cating through the hospi“Someday we’ll be able tal’s virtual private to examine patients in network (VPN) and their homes. Rather 802.11b wireless netthan wait in a doctor’s work, doctors at home office, little Johnny or out of town can can watch ‘Spongeteleconference with Bob SquarePants’ at patients and examine home, and when his them. mother tells him the docInTouch Health, the tor is ready to see Physicians can manufacturer of Dr. him, he can belly up control Dr. Robot Robot, doesn’t expect to a camera.” remotely via a VPN the robot to replace In the meantime, and an 802.11 wiredoctors, but the 30 InTouch Health is Johns Hopkins patients less network. already testing Dr. who have consulted Robot attachments with Dr. Robot appreciate the extra that serve as a stethoscope and attention. “Patients are more satis- a blood oxygen tester. Within fied because we spend more time three years, Dr. Robot will have with them,” says Louis Kavoussi, a an ultrasound probe and an arm Johns Hopkins urology professor. that can touch patients to trans“And it’s a novelty item. The robot mit information. Talk about a comes in and patients start cold finger.—Alexandra Robbins THE JOHNS HOPKINS Brighter Displays fter years of development, nanotechnology is finally bearing fruit. Engineers at Omron have used the science of manipulating subatomic particles to design extremely bright, low-power LCD screens. It’s just one example of the promising potential of nanotechnology. The company has combined a very bright microprism array, for pinpoint control over lighting, with a nanoprism array that prevents reflection—and loss— of that light. LCDs all use some form of light-emitting diode (LED) for illumination, whether for a backlight (as in early Palm handhelds) or a frontlight (as in Pocket PC devices). Omron uses a 200-micrometer prism to straighten the path of light beams from an LED, and then diffuse it evenly across the LCD screen to minimize light loss. With the diffusion, light beams can collide, reflect, and refract through an LCD. To counter this, Omron uses a nanoprism array 3 micrometers long to reduce reflection, brighten images and sharpen contrast. It will take several years, however, for the displays to arrive in products.—Jeremy A. Kaplan A The Thin-Air Display Thin, flat-panel displays are the status floating in space. You can watch several symbols du jour. But the displays of video examples of how the Heliodisplay tomorrow may be thinner still—so works at www.io2technology.com. slim, in fact, that they’ll literally be Although the images seem to hover made out of thin air. in the air, don’t expect to see huge One such display already being testinteractive projections like those used ed is the Heliodisplay, invented by MIT in the movie Minority Report any time researcher Chad Dyner and being develsoon. At the moment, the largest oped by IO2 Technology. It projects a Heliodisplay is 27 inches with a 1,024The Heliodisplay video image—or any standard computer projects images by 768-pixel display. But the company image—that appears to float in midair. that appear to float is working on several 42-inch protoNo special goggles are required. types they hope will eventually be in midair. No gogThe developers of the floating monipriced about the same as comparable gles required. tor are intentionally vague about the plasma displays. technical details, but they do say that the projec“Most commercial interest has come from tor “modifies the properties of the air within a trade show display firms, amusement parks, and localized environment” to create a full-color video the military,” says Bob Ely of IO2 Technology. Products that use the technology are at least 18 picture. The image is two-dimensional and can be months away.—John R. Quain used like a touch screen by pointing at the objects P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com PIPELINE Sleek Media Center Gateway will be the first company to introduce an all-in-one PC based on the Microsoft Windows XP Media Center Edition OS. Behind the 17-inch widescreen flat-panel display of the Gateway 610 Media Center are the guts of the machine, including an FM/TV tuner, DVD player or burner (depending on the model), and an Intel P4 processor. It might make the ideal multimedia machine for an office, den, bedroom, kitchen, or studio apartment—anywhere space is a premium.—Jamie M. Bsales $1,499 direct and up. Gateway Inc., www.gateway.com. Videophone Via the TV Vialta will be rolling out its new Beamer TV appliance, expanding its line of video-enabled phone devices. Unlike the original Beamer, which has its own LCD screen, Beamer TV hooks directly to your TV set, giving you a bigger view of your loved ones. Simply plug your phone into Beamer TV and plug Beamer TV into a television’s RCA video jack. Then call another Beamer TV (or Beamer) owner and hit Start to send live video of yourself to the other party.—JMB $150 street. Vialta Inc., www.vialta.com. Microsoft Smartphone on its Way Dell’s TV/Monitor Combo The first phone based on Microsoft’s Smartphone platform will appear for the U.S. market later this year. AT&T Wireless will offer the Motorola MPx200 with Microsoft’s Windows Mobile software. The phone will synchronize Outlook data, play music and display images via Windows Media Player, and access AT&T Wireless’s mMode service. —Bruce Brown The Dell W1700 LCD TV will combine a 17-inch widescreen monitor with a TV tuner. For PC use, it offers VGA and DVI inputs; the integrated tuner delivers S-Video, component, and composite inputs. You can watch a DVD movie using the full 16:9 screen or shrink the TV image with Picture-in-Picture (a handy feature for keeping tabs on the game while you work).—JMB $699 direct. Dell Inc., www.dell.com. Price not yet set. AT&T Wireless, www.attwireless.com. 28 Dell’s MP3 Play Cheap Printer The Dell Digital Jukebox will have Apple’s iPod clearly in its sights when the music player debuts this year. With either a 15GB or 20GB hard drive, the player will offer intuitive controls and betterthan-iPod battery life, Dell claims.—JMB At just $60, the Epson Stylus C64 gives you no excuse not to have a printer for each PC in your home. It will deliver 5,760by 1,440-dpi output at claimed speeds up to 17 pages per minute for black text and 9 ppm in color.—JMB $249 direct and up. Dell Inc., www.dell.com. P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com $60 street. Epson America Inc., www.epson.com. HANDS-ON TESTING OF NEW PRODUCTS 36 iBuyPower Gamer Extreme 38 Dell Axim X3i 38 HP iPAQ Pocket PC h4150 39 HP iPAQ Pocket PC h4350 40 ViewSonic V36 41 Adobe Photoshop Album 2.0 41 ScanSoft PDF Converter 44 Brother MFC-3820CN 46 Canon MultiPass MP370 46 Canon MultiPass MP730 Media Center PCs: More Appealing BY BILL HOWARD Of the PCs you look at this and holiday season, many of the offerings in the $1,000 to $2,000 range will be running Windows XP Media Center Edition 2004. Combining all the features of a Windows PC with a TV tuner, DVD player (and often DVD burner), personal video recorder (PVR), and media hub (to store and play music, photo, and video files), Media Center PCs scream, “Buy me as the big family gift!” And unlike TiVo, there’s no subscription fee. Except where noted, the four test systems (from Dell, Gateway, HP, and ViewSonic) all have sockets for digital-camera memory cards, outputs for TVs as well as monitors, inputs for analog and digital video, adequate three-piece speaker systems, and remote controls for accessing all multimedia functions. Our Editors’ Choice, the HP Pavilion m370n, adds a camera dock (for HP cameras) on top and front-mounted video ports for capturing analog video from a camcorder or VCR. Dell Dimension 4600C The Dell Dimension 4600C is the most compact of the four Media Center PCs we tested. At just 13 by 7 by 14 inches (HWD) and with wireless keyboard, wireless mouse, and 17-inch flat-panel display, it fits well in a small apartment, dorm room, or crowded office. The rounded and hinged front that hides the drive bays make the case look less like a PC. Overall, this is a Media Center PC in which the software is ahead of the hardware: The software bundle is quite capable of general productivity and multimedia tasks. Microsoft Works PHOTOGRAPHY BY THOM O’CONNOR THE MAGAZINE The good news is that of October 28, teleWORLD’S LARGEST COMPUTER-TESTING almost every major PC vision picture quality FACILITY maker now offers a remains the sticking Media Center model, point. The tuners in and these machines the four Media Center PCs we tested for this come with more feastory are better than tures at lower prices they were a year ago, than they did a year but we still found the ago. It’s possible to buy a Media Center PC for just images less crisp than is typicalunder $1,000 (complete systems ly delivered by a standard TV’s that are more nicely equipped built-in tuner. The quality is like cost about $2,000). That’s $500 watching a movie on VHS. That said, DVD playback to $1,000 cheaper than the fall quality is comparable with a 2002 offerings. As we said in the First Looks typical set-top DVD player, and review of the Windows XP the PVR software built into the Media Center 2004 in our issue Media Center OS is easy to use. The Dell Dimension 4600C Media Center model comes in a compact case ideal for cramped spaces. 32 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com Of the Media Center units here, the Gateway 510XL looks the most like a traditional PC . w w w. p c m a g . c o m /f i r s t l o o k s 48 Dell A940 48 Epson Stylus CX5400 48 Epson Stylus CX6400 49 HP PSC 1350 All-In-One Suite 2003 includes Microsoft Word and PictureIt! 7.0. For music, there’s Roxio’s Easy CD Creator and MusicMatch Jukebox Basic; for photography (in addition to PictureIt!), there’s Sierra Imaging’s Image Expert; for video capture/editing, Sonic Solutions’ MyDVD and Roxio Videowave Movie Creator. The best app of the bunch is Sonic PrimeTime, a classy tool that launches from the Media Center user interface and archives TV shows to the optical drive. Digital photographers wanting to upload images will need to use adapter cards for the two front-mounted PC Card slots; other Media Center models have dedicated slots for a range of memory cards. Our test unit included one hard drive, a DVD + RW drive, AGP graphics card, and a modem/FireWire card, leaving no space for expansion inside. That said, there’s little if anything you’d need to add, except for maybe a larger hard drive if WHAT THE RATINGS MEAN 49 HP PSC 2510 Photosmart All-In-One 51 Lexmark PrinTrio Photo P3150 51 Lexmark X6170 All-In-One Office Center Multimedia Content Creation Winstone 2004 3DMark03 Business Winstone 2004 Dell Dimension 4600C 18.1 23.9 Gateway 510XL N/A N/A HP Pavilion m370n 17.8 24.3 ViewSonic NextVision M2100 18.2 22.7 High scores are best. Bold type denotes first place. Anti-aliasing/Anisotropic filtering K lllll EXCELLENT llllm VERY GOOD lllmm GOOD llmmm FAIR lmmmm POOR Serious Sam: The Second Encounter Tom Clancy’s Splinter Cell 1,024 x 768 (fps) 1,024 x 768 (fps) 1,600 x 1,200 (fps) 1,600 x 1,200 (fps) 1,024 x 768 1,600 x 1,200 2X/2X 4X/8X 2X/2X 4X/4X 2X/2X 4X/8X 827 296 43.3 16.4 16.3 10.4 653 193 28.7 5.7 15.3 9.3 1,182 573 67.0 35.0 28.4 18.5 1,819 550 66.3 23.3 24.2 16.0 RED denotes Editors’ Choice. Each machine came with a 2.8-GHz Pentium 4 CPU and 512MB of DDR SDRAM. N/A—Not applicable: The product could not perform this test. you’re a video-editing enthusiast. Our test unit came with an 80GB drive; Dell says a 120GB drive will be offered by the time you read this. Since it’s about half the size of most desktop chassis, the 4600C must use a combination of desktop and notebook parts, which raises its cost. This brings the unit’s cost to about $500 more than that of a similarly configured Dimension 4600 in a small tower case. If you value a compact system but don’t want to try a Media Center Edition notebook, however, the 4600C is a good choice. The HP Pavilion m370n features a camera dock and front video ports. Dell Dimension 4600C With 2.8-GHz Pentium 4, 512MB DDR SDRAM, 80GB hard drive, DVD+RW drive, 64MB ATI All-in-Wonder 9000 graphics, 17-inch LCD monitor, $1,949 direct (E-value Code 6V411-46CMCR). Dell Inc., 800-999-3355, www.dell.com. OVERALL: lllmm M: llllm P: llllm V: llllm G: lllmm Gateway 510XL Remember Napster? The shuttered file-sharing service is back as a legitimate business, and the Media Center version of Napster 2.0 is an exclusive feature on Gateway PCs through year end. (A non–Media Center version for PCs is currently avail- able as a free download). Napster 2.0 coexists with the Media Center My Music interface and, in our opinion, improves on it. It runs from Windows Media Center’s Other Programs tab and consolidates music that’s already on your hard drive with streaming Internet radio, Napster downloads, and Napster-only music channels. Napster helps realize the vision of what a multimedia PC ought to be. The Gateway 510XL is Gateway’s midsize tower unit. The company bundles the unit with a 17-inch LCD, inexpensive but The ViewSonic NextVision M1200 is a fine value among Media Center PCs. www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 33 FIRST LOOKS decent Boston Acoustics BA-745 speakers, and wired keyboard and optical mouse. Of the four machines we reviewed, the 510XL looks the most like a traditional PC. Welcome touches include the multiformat DVD recorder along with a separate DVD drive and a 160GB serial ATA hard drive. On the other hand, the nVidia GeForce 5200 is a midrange choice for a graphics adapter. Gamers will want to upgrade, as the system was at or near the bottom on our 3-D performance tests. The 510XL lacks dedicated memory card readers, and none is offered as a built-in option. And the Dell and HP multimedia keyboards have a better feel. The software bundle helps Gateway’s scores on our multimedia tasks. It includes Microsoft Works Suite 2003 with Word and PictureIt! 7.0. For video editing, there’s Pinnacle Studio 8 SE, and for burning CDs and DVDs there’s Ahead Software’s Nero Burning ROM. Overall this is a competent Media Center PC, and the inclusion of Napster 2.0 makes the 510XL a good choice this year if your primary reason for buying a Media Center machine is music. Gateway 510XL With 2.8-GHz Pentium 4, 512MB DDR SDRAM, 160GB hard drive, DVD+RW/RW and DVD-ROM drives, 128MB nVidia GeForce FX5200, 17-inch LCD monitor, $1,800 direct. Gateway Inc., 800-369-1409, www.gateway.com. OVERALL: lllmm M: lllll P: llllm V: lllmm G: lllmm HP Pavilion m370n In this field of four, the well-rounded HP Pavilion m370n trumps the Media Center offerings from Dell and Gateway (albeit at a higher price) and edges out the similarly priced ViewSonic NextVision M2100 Digital Media Center. The HP unit is the best combination of traditional PC and multimedia center. Our test unit came with dual optical drives (DVD+RW and 34 Dell’s Media Experience Author! Author! Take a casual glance at the Dell Media Experience (DME) interface on one of the company’s PCs and you’d swear you’re looking at Microsoft Windows XP Media Center Edition 2004, except that there’s no TV button. DME ships on all Dell Dimension PCs (and some Inspiron notebooks) that aren’t Media Center Edition (MCE) PCs—essentially meaning those without TV tuners. Like MCE 2004, it’s an interface meant to be used from across your living room, with large fonts on a blue background. DME lets you play music and view photos (including slide shows with music), DVDs, and PCbased videos, but not TV shows. For that, you need an MCE PC. DME is free, though you’ll probably want to add a Dell remote control and receiver for $30.—BH CD-RW), and a front panel bristling with every input/output connector you’d need for any kind of multimedia: four flash memory slots, analog video and audio jacks, USB 2.0 ports, and FireWire. For fans of the classics, there’s even a quaint floppy disk drive. The system’s front panel and the comprehensive keyboard have dedicated buttons, taking you to the main multimedia features: photo, music, and video. The front panel also has quicklaunch buttons for TV viewing and a TV guide. HP does a good job with the software, especially the proprietary HP Image Zone photography suite, which lets you create slide shows (complete with music) and burn them to DVD or CD, share photos, and much more. There’s also ArcSoft’s ShowBiz DVD for video editing and DVD creation, MusicMatch Jukebox Basic for audio, and Sonic RecordNow! for CD and P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com DVD burning. The most original aspect of the m370n is the camera dock atop the system unit. A cutout is sized to fit either of HP’s two docking modules; you can snake the power and USB cables inside the case for a clean look. All in all, the m370n evolves the field of what a Media Center PC should be: A single place for capturing, storing, creating, and sharing multimedia content. HP Pavilion m370n With 2.8-GHz Pentium 4, 512MB DDR SDRAM, 160GB hard drive, DVD+RW and CD-RW drives, 128MB ATI Radeon 9200, 17-inch LCD monitor, $2,050 direct. Hewlett-Packard Co., 888-9994747, www.hp.com. OVERALL: lllll M: lllll P: lllll V: lllll G: llllm ViewSonic NextVision M1200 It’s about time ViewSonic got some respect for its PCs as well as its displays. The ViewSonic NextVision M2100 Digital Media Center is the sleeper in this group. It’s a capable and affordable system that would be equally comfortable as a home PC or living-room companion. The system can stand vertically on the included 2-inch pedestal stand or lay horizontally in an audio rack. A 2-inch-deep panel clips to the rear and hides much of the unsightliness of the tangle of cables that congregates behind every computer. The front panel is uncluttered compared with those of most other PCs. Two chromelipped slots accept the most common memory cards; there’s only one optical drive cutout; and a door hides connections for the various ports and jacks. The back panel has coaxial as well as optical digital out. The wireless keyboard, just 15 inches wide with a built-in pointing stick, is cute but awkward. It’s fine for navigating from your couch but begs to be replaced by a more traditional keyboard and separate mouse for normal desktop PC duties. Software is adequate, with the most notable inclusions being Sonic RecordNow! 6.5 and MyDVD. In our test unit, the 17-inch wide-screen ViewSonic N1700w LCD monitor/TV (16:9 contrast ratio; 1,280-by-1,024) accounted for about $800 of the total cost . With its 128MB nVidia GeForce FX5600 graphics card, the M2100 was first or second on most of our graphics-intensive tests. And given that you can get such good performance and a gorgeous dual-duty monitor for pretty much the same price as the others here—or pick a different display and get the price down to around $1,500—the M2100 is a compelling choice. ViewSonic NextVision M2100 Digital Media Center With 2.8-GHz Pentium 4, 512MB DDR SDRAM, 160GB hard drive, DVD+RW/RW and CD-RW drives, 128MB nVidia GeForce FX5600 graphics, N1700w 17inch wide-screen LCD TV/monitor, $2,000 street. ViewSonic Corp., 800-888-8583, www.viewsonic.com. OVERALL: llllm M: llllm P: lllll V: lllll G: llllm FIRST LOOKS Intel’s P4 Goes Extreme BY KONSTANTINOS KARAGIANNIS e were more than a little wowed by the performance we saw from AMD’s Athlon 64 FX-51 chip (First Looks, October 28). Even though we knew that running it as a true 64-bit machine wouldn’t be feasible for a while due to lack of OS, application, and driver support, on 32-bit apps the processor was a performance leader. Now Intel, still unconvinced of the industry’s readiness for a 64-bit consumer platform, has answered the performance challenge with the impressive Intel Pentium 4 Extreme Edition. Like its predecessor, the latest P4 still runs at 3.2 GHz and on the 800-MHz front-side bus. But the new P4 EE chip boasts 2MB of L3 cache memory—an advance borrowed from the Xeon chip family and put to excellent use here. As an on-the-die cache, the new L3 runs at full core frequency, which no doubt helps it churn through operations in a way that rivals the Athlon 64 FX-51 chip in some applications. (For more on the new chip’s architecture, go to www.extremetech.com/p4ee.) To determine how the new P4 stacks up against the stiff competition AMD provided, we got in the first shipping P4 EE machine we could find: A unit from iBuyPower. Besides comparing it with an Athlon 64 FX-51–based machine, we pitted the new P4 system against a standard 3.2GHz P4 to see how much of an improvement the 2MB of L3 delivers. Once again, Intel and W High scores are best. Low scores are best. Bold type denotes first place. figurations, some of our comparisons with the Athlon 64 FX-51 system we had on hand (with its dual 10,000-rpm SATA drives) are not as direct as we would have liked. So note that some of the Athlon’s performance edge may be due to the faster drives. Our test system for the P4 EE chip was the brand-new iBuyPower Gamer Extreme. While the price may seem high ($3,249 direct), it is still cheaper than the machines in our Athlon 64 FX-51 roundup, while delivering similar performance. The system even includes a decent 19inch ViewSonic CRT to show off ATI’s latest and greatest 256MB Radeon 9800 XT card. As the numbers show, this is a powerful machine that keeps up with the competition, and it is well worth the price. AMD find their fastest chips in a scenario we’re used to seeing: Across our regular array of business, multimedia, and gaming benchmark tests, the Athlon 64 FX-51 and P4 EE often score too close to call. The difference between P4 and P4 EE, however, is pretty clear, with noticeable boosts to Business Winstone and Multimedia Content Creation scores. Some of the games got a small boost, too—though not as much as we had expected to see. Since both our P4 and P4 EE systems had two 7,200-rpm SATA hard drives in RAID Level 0 con- iBuyPower Gamer Extreme With 3.2-GHz Intel Pentium 4 Extreme Edition, 1GB dual-channel 400-MHz DDR SDRAM, two 120GB 7,200-rpm SATA hard drives in a RAID 0 configuration, 4X DVD+/-RW drive, 16X DVDROM drive, 256MB ATI Radeon 9800 XT, 19-inch CRT, Microsoft Windows XP Pro, $3,249 direct. iBuyPower Computer, 888-462-3899, www .ibuypower.com. OVERALL: llllm M: llllm P: lllmm V: llllm G: lllmm The iBuyPower Gamer Extreme features top-notch speed and a neon-lit chassis. Business Winstone 2004 L 1 2 3 Overall score Multimedia Content Creation Winstone 2004 L L M Business Winstone 2004 Multitasking Scenarios L L Serious Sam: The Second Encounter L Tom Clancy’s Splinter Cell L 1,600 x 1,200 1,600 x 1,200 (fps) 1,024 x 768 (fps) 1,600 x 1,200 (fps) 3DMark03 Adobe Photoshop 7.0 (130MB file) M 4X/8X 4X/8X Off/2X Off/8X Lighting Effects (sec) 2X/2X iBuyPower Gamer Extreme P4 Extreme Edition Two 7,200-rpm (3.2 GHz) SATA (RAID Level 0) 23.0 3.0 2.7 3.3 3.0 31.2 2,079 69 54 38 16 54 Dell Dimension XPS* P4 (3.2 GHz) Two 7,200-rpm SATA (RAID Level 0) 22.1 2.7 2.5 3.1 2.8 29.8 2,061 68 52 38 17 54 Velocity Micro Raptor 64* Athlon 64 FX-51 (2.2 GHz) Two 10,000-rpm SATA (RAID Level 0) 26.3 3.7 3.0 2.8 3.0 34.3 2,061 69 55 38 17 53 Processor Hard drive Anti-aliasing/Anisotropic filtering K * Reported for comparison. 36 The 3.2-GHz P4 EE chip is backed up by 1GB of dual-channel 400-MHz DDR SDRAM. Having motherboard-based SATA RAID 0 no doubt helps this core along, even with the slower, 7,200-rpm SATA drives (which deliver a total of 240GB of storage). We definitely approve of the flexibility afforded by the two optical drives—the 4X DVD+ RW/-RW multiformat writer and the 16X DVD-ROM. The Audigy 2 Platinum card and 450-watt Logitech Z-680 5.1 speakers will give you plenty of delightful reasons to shut the doors and windows. Multimedia software, however, is somewhat light, comprising only the Sonic MyDVD and RecordNow packages for creating discs. In addition to being a cuttingedge PC the Gamer Extreme is also a real boutique-looking enthusiast box. The side of the attractive case has a window, revealing a neon light. On the face is a set of cool-looking analog gauges that show you the interior temperature, as well as the states of the fan voltage and internal noise. Below the gauges, there’s a useful 6-in-1 media card reader and writer. The whole killer package is backed by a three-year limited warranty, with on-site service included during the first year. We tested each system with 1GB of dual-channel 400-MHz DDR SDRAM using Microsoft Windows XP Professional. P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com Resize 200% (sec) 4X/8X FIRST LOOKS Pocket PCs Get More Versatile, Less Expensive BY BRUCE BROWN AND MARGE BROWN he holidays must be just around the corner: First Palm rolled out a fleet of new models for the end-of-year shopping bonanza (First Looks, October 28), and now each major Windows Mobile 2003 for Pocket PC (Pocket PC 2003 for short) hardware maker is releasing new PDA models. Here we review four of them from Dell, HP, and ViewSonic (Toshiba is expected to introduce new models later this year). Each of the reviewed devices has a 3.5-inch transflective display that delivers bright, crisp colors. And all feature advances in mobility and versatility at ever-lower prices. T DELL AXIM X3i When Dell debuted the Axim X5 last year, we thought it was a well-priced PDA in a too-large package. The company has remedied that with the Axim X3 line. Three trim levels are available, starting at just $229 (direct). We tested the top-end model, the Axim X3i, which features a 400-MHz processor and integrated 802.11b wireless. At $379, it’s the least expensive Wi-Fi– enabled Pocket PC 2003 device. Noticeably thinner and lighter than the 6.9-ounce X5, the X3i weighs 4.8 ounces and measures 4.6 by 3.0 by 0.6 inches (HWD). A highcapacity battery ($99) adds 1 ounce to its weight and about 0.2 inches to its thickness. The X3i loses the X5’s CF slot but still offers an SD slot for expansion. Thanks to Pocket PC 2003’s Zero Configuration wireless networking utility, we were able to connect to our home-office Wi-Fi network within seconds of powering up the X3i. The new Pocket PC connectivity software also eases Internet connectivity, which means that you need only 38 a few additional seconds to launch Pocket Internet Explorer and start surfing the Web. In addition to the usual set of four launch keys and a five-way navigation button, the X3i has a separate button to turn the wireless network radio on or off—a much quicker and more convenient way to do so than the usual software control. As for software, don’t look for much beyond the standard Microsoft Windows Mobile 2003 applications and utilities (although since that set includes the Pocket Office suite, it’s not as though you’re left wanting for primary applications). The wireless-equipped X3i is targeted squarely at Toshiba’s e750 PDA and at HP’s high-end iPAQ Pocket PCs with integrated wireless. The e750’s Compact Flash slot will appeal to some— and its larger screen (3.8 inches) will appeal to everyone—but its higher price ($450 street) won’t. The X3i is just a bit larger and heavier than the new HP iPAQ h4150 (also reviewed here). It lacks the HP’s Bluetooth connectivity but under- P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com cuts the price by $70. All in all, the HP Axim X3i’s trim size and appealing cost make it a very good choice for businesses where cost is a determining factor. Dell Axim X3i Direct price: $379. Dell Inc., 800-3888542, www.dell.com. llllm HP IPAQ POCKET PC H4150, H4350 HP’s iPAQ line has maintained the highest profile among Microsoft-powered alternatives to Palm OS PDAs. Previous models have combined loads of features and award-winning compact de- The HP iPAQ Pocket PC h4150 and h4350 are similar inside, with 400-MHz processors and integrated Wi-Fi and Bluetooth radios. The h4350 adds a handy keyboard. signs, albeit with concomitant high prices. The new h4150 and h4350, while not as inexpensive as the Dell Axim X3i, still deliver the features and fine design that iPAQ buyers expect—and at pretty reasonable prices. The h4150 and h4350 are almost Sony-esque in their appealing style and functional integration. HP continues to include Bluetooth in its Pocket PCs, even though real-world Bluetooth use is lagging in the U.S. These two models add 802.11b Wi-Fi in the same slim cases, combining “must-have” Wi-Fi with “maybe useful someday” Bluetooth. They also bundle HP’s useful Pocket PC utilities, including an image viewer and a backup program. The h4150 is a half-inchthick, 4.6-ounce device that follows the design theme of the very popular iPAQ h2210 series. One large exception is that while the h2210 has both CF and SD slots, the h4150 has only an SD slot. Since the most common uses for CF slots have been for memory cards and network cards (with some use for add-on cameras and GPS radios), the integration of Wi-Fi into the h4150 answers one part of the CF concern. And HP’s introduction of new SD 1.3-megapixel camera and GPS units (prices not yet set) should answer the concerns of everyone except those who use specialized devices with a CF interface. Note that the h4150 does not use the same connection interface as earlier high-end iPAQs. HP is betting that lack of compatibility with the wide range of iPAQ expansion sleeves out there will not be a problem. (The h5000 series will continue to accommodate the legacy expansion sleeves.) The h4150 looks good, and its smooth-surfaced case feels FIRST LOOKS good. A rounded bottom lets the h4150 slide easily into pockets. The Zero Configuration wireless connectivity wizard supplied with all new Pocket PCs made our network and Internet connection effortless. The bright screen adds to enjoyment and productivity. You can use both Wi-Fi and Bluetooth at the same time, and a convenient utility simplifies turning either or both on or off. The h4150’s toughest com- PDA keyboard. For corporations looking to deploy productivityenhancing devices, this is the best Pocket PC we’ve seen to date. There is just no comparison between using a keyboard to reply to e-mail versus struggling with a stylus. Because the h4350 has a keyboard, HP assumed it would be used more than the h4150 for e-mail and messaging, as well as for productivity applications. The h4350’s standard 1,560-mAh Because of its keyboard, the h4350 has no direct competitor in the Pocket PC world. petitor is the wireless version of the Dell Axim X3 PDA. The X3i lacks the h4150’s Bluetooth radio and is a bit larger and heavier, but at $379 direct costs about $70 less. If you need Bluetooth, the h4150 is a fine choice. If not, the X3i may be the way to go. The 5.8-ounce h4350 breaks ground with HP’s first integrated lithium ion battery is rated for 3 to 4 hours of use with the Bluetooth radio off but with the display backlight and Wi-Fi set to default power levels. An optional ($70 street) 3,600-mAh battery may be a required accessory for heavy users. We found the keyboard fine for two-thumb operation. The The Dell Axim X3i is relatively sleek, and it’s the lowestpriced Wi-Fi–equipped Pocket PC 2003 PDA around. slightly rounded keycaps make locating and finding keys easier as you tap along. We soon found we used the keyboard and the five-way Nav key instead of extracting the stylus from the h4350’s case. The added productivity afforded by the keyboard is a good trade-off for the h4350’s extra length. Because of its keyboard, the h4350 has no direct competitor in the Pocket PC world. But a clear comparison is possible with the Palm Tungsten C, which has the same 400-MHz CPU and 64MB of RAM, integrated Wi-Fi, built-in keyboard, and $500 street price. One advantage of the Tungsten C is its higher- resolution display: 320-by-320 versus the h4350’s 320-by-240. The extra resolution matters when reading documents or Web pages. The Tungsten C, of course, doesn’t have integrated Bluetooth (if that matters to you) and runs Palm OS, which makes a world of difference. If you FIRST LOOKS want a Pocket PC with integrated connectivity and a keyboard, the h4350 is your only choice —luckily in a compact and reasonably priced unit. The ViewSonic V36 has all the usual Pocket PC 2003 goodies plus a built-in camera that captures both still and video images. HP iPAQ Pocket PC h4150 Street price: $450. lllmm HP iPAQ Pocket PC h4350 Street price: $500. llllm Hewlett-Packard Co., 800-345-1518, www.hp.com. VIEWSONIC V36 ViewSonic hasn’t been a huge player in the PDA market. But with its integrated camera, the ViewSonic V36 may help the company gain a greater presence. The V36 is pretty much a me-too, lower-cost Pocket PC, equipped with a 300-MHz Intel XScale CPU and 64MB of RAM, but the added camera makes all the difference. You won’t find a lot of extra bulk because of the camera. The V36 weighs just 5.0 ounces and measures 4.9 by 3.0 by 0.5 inches (HWD), just a bit larger and heavier than the Axim X3i. The 640–by-480 maximum-resolution camera doesn’t have a flash but does have 2X digital zoom, adjustable white balance, multiple color and brightness settings, adjustable flicker control, two continuous modes (three or six shots), and a 320-by-240 video mode that also captures audio. The setup controls are easy to use, even without resorting to the manual. We had good results with photos taken both indoors (with adequate room lighting) and outside and were particularly impressed with the video quality. Although the audio quality isn’t great, it’s certainly functional for interviews or family songfests. And while 640–by480 cameras aren’t a threat to multimegapixel digital cameras, the utility they give to a PDA for business or personal use is highly appealing. If you’re considering the ViewSonic V36 because of the camera, the closest competitor is the Palm Zire 71. The Zire 71 costs a bit more ($300 street). It has a slower CPU and less RAM than the V36, but it does have a higher-resolution display (320by-320 versus the V36’s 320-by240), which matters when viewing digital images. And the Zire, of course, runs Palm OS rather than Pocket PC 2003. Because no other Pocket PC has an integrated camera—let alone one with such good video quality—the only other way to measure the V36 against competing models is by price, where it still holds up well. ViewSonic V36 Street price: $250. ViewSonic Corp., 800-888-8583, www.viewsonic.com. llllm FIRST LOOKS A Great Program Gets a Minor Upgrade BY MATTHEW P. GRAVEN hen it was released less than a year ago, Adobe Photoshop Album 1.0 quickly became our favorite program for managing a large library of digital images. So it’s not surprising that the new version, Adobe Photoshop Album 2.0, is a winner as well. If you’re looking to purchase a photo management application, then this is an excellent choice. But if you’re already running Photoshop Album 1.0, you probably won’t need to upgrade. For the most part, the interface of this new edition looks the same. After you launch, the Quick Guide wizard lets you easily pick a task: Get Photos, Organize, Find, Fix, Create, or Share. Acquiring images is strikingly easy. The program can automatically search your hard disk for images, import photos from a camera or CD, browse through folders, and acquire photos via a scanner. Version 2.0 still has the fantastic timeline across the top, which offers one of our favorite methods of browsing through images. The timeline runs left to right W Simply mark an image with one or more Tags and Photoshop Album lets you find all the photos bearing that Tag. and, like a bar graph, displays bars representing the number of photos taken in a particular month. Click on the bar and you are taken to that group of photos. The main part of the screen displays thumbnails of your entire library, the images you’ve searched for, or whatever you select. On the right of the main window is the Tags pane. This, too, is mostly the same as Version 1.0, with only a few tweaks and additions. The Tags that you specify to organize photos are Turn Reader Files into Writers BY ALFRED POOR ometimes you don’t want a huge program for a simple task. For example, to extract the text and formatting from an Adobe PDF file, you can use ScanSoft PDF Converter, which converts PDF files to Microsoft Word documents. After you install the utility, PDF Converter adds a choice under Word’s File menu that lets you open PDFs. Simply choose a PDF source file and the program automatically converts it, preserving the text, graphics, text formatting, and layout. You will then be able to edit and save the document as you could any Word document. S That would be helpful enough, but there’s more. Microsoft Outlook will show a PDF Converter button if someone sends you a PDF file as an attachment. And if you find a link to a PDF in Micro- now arranged into categories. Although some preset categories are included, you can create your own. And you can now create subcategories as well. This new ability to create a hierarchical structure for organizing tags is a definite improvement. You now can also create Collections. Collections are a way of grouping images for a special project without messing up your overarching tag structure. For example, if you are designing a calendar and want to choose 12 soft Internet Explorer, a rightclick will also present the “Open PDF in Word” option. The program is simple to use, and there are no configuration settings or choices to make. It does not have the proofreading features offered by most OCR programs, so you’ll have to find ScanSoft’s PDF Converter allows you to open PDF files in Microsoft Word. various images, you can drop them into a new Collection rather than going through the hassle of adding a new temporary tag to each image. The image-editing tools are first rate. You can crop images, adjust color levels, and do much more. The Auto Fix option does a decent job of automatically adjusting such settings as brightness and contrast. Best of all, you can now run Auto Fix on multiple selected images, which saves you from tediously editing one image at a time. Adobe has put the most effort into helping you share images. For example, open the Creations Wizard and you’ll find more options and templates for creating projects such as calendars and cards. The Share button offers options for distributing projects electronically. Select Share | E-mail and a simple wizard will resize and compress images for you, as well as automatically offering to generate a PDF-based slide show. And the new Home Media option lets you transfer photos to Palm devices, mobile phones, and certain TiVo Series 2 DVR systems. Adobe Photoshop Album 2.0 $49.99 direct. Adobe Systems Inc., www.adobe.com. lllll and change any conversion errors within the Word document. The program easily handled pages with moderate amounts of formatting and graphics. More complex pages resulted in some tables or bulleted lists being recognized incorrectly; others were broken up into many text boxes that could make reformatting a chore. Text at an angle was interpreted as a graphic element. And the program won’t open files that have been encrypted or protected against content extraction. Still, if you’re looking for an easy way to edit or reuse the contents of a PDF file, this is a fine way to go. ScanSoft PDF Converter $49.99 direct. ScanSoft Inc., 888-3721908, www.scansoft.com. llllm www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 41 FIRST LOOKS MFPs: No Longer an Afterthought BY M. DAVID STONE ust a few years ago, a printer manufacturer’s multifunction printer (MFP) line was the stepchild of the core business, making do with previous-generation print engines and scant marketing support. Epson, a major player in both printers and scanners (the two core functions of an all-in-one), ignored the market altogether. That has changed. Sales of ink jet–based MFPs are growing fast and are expected to account for 37 percent of total ink jet printer shipments this year and 47 percent next year, according to Lyra Research, a research and consulting firm based in Newtonville, Massachusetts. But popularity does nothing to help define the category, which is built around a flexible—and changing—list of functions that any given all-in-one may or may not offer. A top-of-the-line MFP today can serve as your all-purpose printer, photo printer, scanner, copier, fax machine, and memory card reader. Less expensive models forgo some of those features but at the minimum deliver printing, scanning, and walk- J 44 up copying. The missing features vary from one MFP to another. Some, for example, offer no fax support at all. Others lack memory card readers. Still others offer almost every feature on the list but lack an automatic document feeder (ADF) for scanning stacks of documents at a time. In short, if you want an MFP, you have to decide which functions you need and then narrow your candidate list to the ones that include all of those functions. For this story we’ve gathered ten new MFPs from the six leading manufacturers: Brother, Canon, Dell, Epson, HP, and Lexmark. We’ve narrowed the field to ink jet models with flatbed scanners intended for personal use, as this is the most popular class. There’s a whole universe of laser-based MFPs targeted to small businesses (and individuals who won’t miss color printing), which we’ll cover in a future issue. Almost all of these MFPs scored well across the board in image quality. When we tested The Canon MultiPass MP730 (left) is a fast, full-function MFP. The MultiPass MP370 is lower priced, with performance to match. P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com each printer using the driver settings recommended by each maker, overall scores for quality on our Adobe Photoshop 7.0 tests for seven of the ten printers ranged from 7.4 to 9.2—a difference hardly noticeable when you look at the images at arm’s length. Photos for six of the ten printers scored from 8.7 through 9.2 on our overall quality rating. And even the lowestscoring output, at 6.9 on the graphics quality portion of our Photoshop tests, still qualified as near-photo-quality to our eyes. Additional tests (not charted) at the highest print quality available for each MFP showed even less variation. There are certainly differences in output quality, but any short description makes them sound almost identical. In almost every case, we saw crisp edges and appropriately saturated color for graphics, text readable at 5 points or smaller for the majority of fonts tested in default mode, and near-photo quality or better for photos. The exceptions are mentioned in the individual reviews. The Brother MFC-3820CN delivers Ethernet connectivity and an ADF at a reasonable price. BROTHER MFC-3820CN The Brother MFC-3820CN is one of just two MFPs in this roundup that incorporates every MFP function we list above. (The other is the Canon MultiPass MP730.) The Brother printer is also one of two that have built-in Ethernet connectivity in addition to the USB port we used for testing. (The other is the HP PSC 2510 Photosmart All-In-One, which offers wireless, though at nearly twice the price.) Both let you print, scan, and fax over a network. The MFC-3820CN’s front panel has a numeric keypad and lots of buttons for copying, faxing, scanning, printing photos, and using the LCD menu system. You’ll also find an ADF and memory card slots for CompactFlash, Memory Stick, Secure Digital, and SmartMedia formats, along with menu commands to let you print an index sheet and individual photos. Setup is straightforward: Snap in the four ink cartridges, then run a manual alignment step. Installing the software is also easy but takes a notably long time. Among the manufacturers here, Brother is the relative newcomer to ink jet printing, FIRST LOOKS PRINTER TESTS All timings are in minutes:seconds. Low scores are best. Bold type denotes first place. EXCEL ACROBAT WORD 1 page, text/table 1 page, chart 4 pages, text/ graphics 2 pages, formatted text 2 pages, text/ photos/ graphics 2 pages, multiple fonts and sizes 12 pages, multiple fonts and sizes OVERALL SPEED 1:13 2:58 0:25 0:17 1:48 3:28 0:37 1:17 1:33 3:23 0:54 0:28 1:16 2:57 1:02 2:42 4:04 3:18 17:36 31:24 2:03 5:54 4:52 5:18 1:05 3:20 2:50 0:15 0:17 0:29 1:25 3:49 3:19 0:30 1:19 1:18 1:30 3:10 3:36 0:34 0:30 0:59 1:17 2:59 2:35 0:59 1:25 2:28 2:08 2:05 8:13 13:40 31:03 35:32 3:04 0:43 3:35 1:31 4:19 4:02 2:28 0:42 2:57 1:12 3:59 2:57 1:19 0:35 2:55 2:26 2:49 2:13 9:14 3:10 39:47 27:01 3:18 10:40 6:10 3:04 9:58 5:50 1:56 5:34 3:17 0:31 0:15 0:13 2:17 6:24 3:46 0:56 1:33 1:13 2:10 5:36 0:37 0:36 1:50 5:15 1:32 2:47 2:42 3:18 20:52 51:58 3:06 0:26 2:55 1:21 2:02 30:19 4 pages, text/ photos 2 pages, text/ graphics Brother MFC-3820CN Canon MultiPass MP370 2:12 5:28 2:30 5:09 Canon MultiPass MP730 Dell A940 Epson Stylus CX5400 Epson Stylus CX6400 1:54 6:14 4:54 5:19 HP PSC 1350 All-In-One HP PSC 2510 Photosmart All-In-One Lexmark PrinTrio Photo P3150 Lexmark X6170 All-In-One Office Center POWERPOINT 3 pages, multiple fonts and sizes 4 pages, text/ graphics RED denotes Editors’ Choice. and the MFC-3820CN’s print quality scores were on the low side on our 10-point scale. That said, the output is good enough for most purposes, be it color brochures or photos of a vacation to France. The only issue worth mentioning is that in default mode, colors on plain copier paper are less saturated than they should be, yielding a pastel look. For handouts, you’ll want to upgrade to one of the higherquality ink jet papers Brother recommends. Our test scans showed some artifacts. These barely show onscreen at 100 percent view, but they are obvious if you zoom much closer. The scanner is good enough for capturing documents and images, but it’s not ideal for archiving photos. Whatever this MFP loses on quality, it makes up for in speed. The overall speed on our performance suite (17 minutes 36 seconds) is the second fastest for this group. It also turned in the third-fastest speed for printing from Photoshop. Ultimately, the MFC-3820CN is not the MFP for high-quality scans or the best possible photo output. But for home and smalloffice users, it’s a good choice. More important, it’s a good value for the price, especially if you need a full-featured MFP and the ability to work over a network. Brother MFC-3820CN Street price: $230. Requires: Microsoft Windows 98, Me, 2000, or XP; Mac OS 8.6–9.2, OS X (Version 10.1 or later); USB port or network connection. Brother International Corp., 800-2844329, www.brother.com. lllmm 46 CANON MULTIPASS MP370, MULTIPASS MP730 The Canon MultiPass MP370 and MultiPass MP730 share similar installation routines, drivers, and utility software. Both offer high-quality printed output; slots for CompactFlash, Memory Stick, MultiMediaCard, Secure Digital, and SmartMedia formats; and the ability to print an index sheet from a card, then choose which photos to print. The similarities end there, however. The MP730 is a fullfeatured MFP complete with a fax modem and an ADF. It was the fastest in this group on most of our tests. The MP370 lacks fax and an ADF, and its performance was middle-of-the-pack. The MP370 earns the prize for the best-looking MFP, with a shiny black plastic case set off with silver buttons and scanner lid. Top-panel buttons let you choose copy, scan, or photo print modes, and you can also use the LCD-based menu. Setting up the MP370 involves little more than installing the black and tricolor cartridges, then running a manual alignment routine. Installing the software is more of a chore. You have to click your way through installing the drivers, then the Canon Toolbox, then five separate utilities, each with its own install routine. None of this is difficult, but it can get tedious. On our tests, the MP370 man- P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com aged a respectable 31:24 overall speed for the printer performance suite and 2 minutes 50 seconds on the Photoshop test. It didn’t do as well on our scanand-copy tests. Scan quality was on the low side, with a score of 7.0, primarily because of some apparent dust specks and a slightly blue cast. Scan speed was adequate, at 36 seconds. Oddly missing from the MP370 is any fax capability. There’s not even an option to send a scan to someone else’s fax program from your system. If you don’t need to fax, however, it’s a capable MFP worth considering. If the MP370 is the best-looking MFP in this group, the MP730 looks most like it’s dressed for business, with an ADF and a front panel loaded with a numeric keypad; copy, fax, scan, and photo-print mode buttons; buttons for controlling the LCDbased menu, and more. Setup and installation is essentially the same as for the MP370, except that the MP730 uses four ink cartridges. The MP730 turned out to be the one to beat in this roundup. Not only did it turn in the highest score (9.2) for overall output quality on our Photoshop tests, but it also managed the same level of quality while printing from Photoshop in just 1:18—50 seconds faster than the secondplace HP PSC 2510. It was by far the fastest printer on our printspeed tests, taking 13:40 to complete the suite compared with 17:36 for the second-place Brother MFC-3820CN. On our scan quality test, the MP730, at 71 seconds, was the slowest performer, but it tied for The Dell A940 is a fine choice for budget buyers willing to sacrifice some speed and features. FIRST LOOKS highest quality score at 9.5, with excellent scores for dynamic range, noise and artifacts, and resolution. The combination of output quality and performance dramatically outclasses the other MFPs in this roundup. And it doesn’t hurt that the MP730 offers the entire list of key MFP functions. Unless the $400 price tag is beyond your budget, this is most likely your MFP of choice. Canon MultiPass MP370 Street price: $200. lllmm Canon MultiPass MP730 Street price: $400. llllm Requires: Microsoft Windows 98, Me, 2000, or XP; USB 1.1 (2.0 recommended for the MP730). Canon U.S.A. Inc., 800-652-2666, www.usa.canon.com/consumer. DELL A940 At $129 direct, the Dell A940 is the secondleast-expensive MFP in this roundup. You’ll give up memory card slots, an ADF, and built-in fax capability, but what the A940 does, it does well. The unit includes well-thought-out touches that extend its capabilities—like fax utility software and a fax button on the front panel, so you can scan and fax through your computer’s fax modem. Built by Lexmark, the A940 offers the same two-tone gray design that we’re used to seeing on Lexmark MFPs. A small array of buttons on the top panel lets you copy, fax, scan, and set options using the LCD menu. An unusual feature is a special set of copy buttons for copying photos, with several choices in standard photo sizes for the copy, such as wallet size or matching the original. Setup is easy enough, except that the lever for unlocking the scanner is a little hard to get to. Otherwise it’s standard fare, requiring little more than plugging in the black and tricolor cartridges, then running the installation CD. 48 ADOBE PHOTOSHOP 7.0 TESTS L High scores are best. M Low scores are best. PERFORMANCE QUALITY (on a scale of 1 to 10) L (minutes:seconds) M Bold type denotes first place. Photos Graphics Overall quality 7.4 Brother MFC-3820CN 2:24 7.9 6.9 Canon MultiPass MP370 2:50 8.9 8.9 8.9 Canon MultiPass MP730 1:18 8.9 9.4 9.2 Dell A940 Epson Stylus CX5400 Epson Stylus CX6400 HP PSC 1350 All-In-One HP PSC 2510 Photosmart All-In-One 4:30 3:31 3:36 6:57 8.9 7.5 8.1 8.9 8.4 8.3 7.8 8.9 8.7 7.9 8.0 8.9 2:08 8.9 8.6 8.8 11:43 8.9 8.6 8.8 4:35 8.7 8.3 8.5 Lexmark PrinTrio Photo P3150 Lexmark X6170 All-In-One Office Center RED denotes Editors’ Choice. We ran the performance test using an 8-by-10 photo stored as a 20MB TIFF file. We used the same file and a CorelDraw file for the quality tests. Print speed for the A940 is midrange for this roundup, at 31:03 on our performance suite and 4 minutes 30 seconds for printing from Photoshop. Photo output quality was among the best of the lot, and overall print quality registered on the high end of the range. Considering its price, the A940 was also impressive at scanning, with a solid second place at 21 seconds on our test scan. Scan quality was good, at 8.0, with excellent resolution and dynamic range. But we also saw some minor artifacts in the form of streaks. The limited list of functions may keep the A940 from being your ideal choice of MFP, but if you don’t need a standalone fax P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com machine or photo printer, it’s certainly one of the better values. Dell A940 Direct price: $130. Requires: Microsoft Windows 2000 or XP, USB port. Dell Inc., 800-915-3355, www.dell.com/ printers. llllm EPSON STYLUS CX5400, STYLUS CX6400 Epson is relatively new to the MFP market, and it brings its own vision of what an MFP should be. For the Epson Stylus CX 5400 and the Epson Stylus CX6400, that vision is focused on those who don’t need ADFs or built-in fax features but might want to scan to an already installed fax program. Epson The Epson Stylus CX5400 (left) and the CX6400 bring together Epson’s printing and scanning expertise, though neither is a home run. also takes an unusual approach to controlling an MFP from a computer. The CX5400 is the more limited of the two models, most notably lacking memory card slots for printing photos. With relatively few buttons on the front panel, it looks much like a desktop copier. A closer look reveals a scan button as well as buttons for copying. Setup follows the usual route of snapping in the four ink cartridges and running the install program. The Epson Smart Panel utility is notable for organizing commands by the document type you’re working with, rather than what you want the MFP to do. For example, instead of looking for a copy command and then choosing what to copy, you first select the type of original— photo or document—and then choose the action. We found this confusing; there is, for example, no obvious choice for sending a photo as a fax. Print quality from the CX5400 was both better and worse that the competition. Text output was slightly better than most, with text easily readable at 4 points for most fonts we tested. But photo quality was a touch worse—surprising, considering the company’s excellent standalone printers. We saw a consistent color shift that gave a faint pink tinge even to a black-and- FIRST LOOKS white test photo. Print speed was a touch slower than average (35:32 total for our speed trials) but not alarmingly so. On the other hand, scan quality, at 9.5, was tied for best in this group, with excellent scores for resolution, noise and artifacts, and dynamic range. Scan speed was a midrange 29 seconds. All told, the Stylus CX5400 is a mixed bag. Consider it if you need good scan quality and near-laser-quality text. But if your priorities lie elsewhere, the CX5400 shouldn’t make it on your list. The Stylus CX6400 is similar to the CX5400 in many ways, with a nearly identical setup, Smart Panel interface, and even the same strengths and weaknesses in print quality. But it does add some features. The most obvious difference is a larger front panel with a numeric keypad and additional buttons, including one for printing an index sheet and photos from a memory card. You’ll also find slots for CompactFlash, IBM Microdrive, Memory Stick, MultiMediaCard, Secure Digital, SmartMedia, and xD-Picture Card formats. Surprisingly, the numeric keypad is not for faxing. It’s for a security lock feature, which you can set to require a four-digit PIN code each time you turn on the MFP. The security lock may be useful in environments like dorm rooms, where you may want to keep other people from using your ink. Another surprise is that the CX6400 wasn’t as fast as the less expensive CX5400, even though the two share the same engine and we used the same driver settings. On our performance suite, it was a bit slower than its sibling, turning in an overall speed of 39:47. Scan quality and speed were also lower than for the CX5400, with apparent dust specs. We timed the scan at 38 seconds. That said, both of these Epson models are good, not perfect, MFPs at competitive prices. Epson Stylus CX5400 Street price: $150. lllmm Epson Stylus CX6400 Street price: $200. lllmm Requires: Microsoft Windows 98, Me, NT, 2000, or XP; Mac OS 8.5.1 or later or OS X; USB port (USB 2.0 recommended for the CX6400). Epson America Inc., 800-463-7766, www.epson.com. HP PSC 1350 ALL-IN-ONE, PSC 2510 PHOTOSMART ALL-IN-ONE Contrary to what you might guess from the difference in names, the HP PSC 1350 All-InOne is as much a photo printer as the HP PSC 2510 Photosmart All-In-One. Both have slots for CompactFlash, Memory Stick, MultiMediaCard, Secure Digital, SmartMedia, and xD-Picture Card formats; both can print directly from the cards; and both use a tricolor cartridge along with either a black or photo cartridge. Designed for applications where desktop real estate is at a premium, the PSC 1350 looks like a small, stylish box with a paper tray sticking out of it. Buttons on the extreme left of the top panel let you copy and scan. There is no support for faxing. Physical setup is easy enough: Snap in the ink cartridges and plug everything in. Installing the software is also easy when it works, requiring little more than inserting the CD. But the wait between inserting the CD and finishing the setup is the longest we’ve experienced, with little feedback about what’s going on. We’d prefer knowing what’s happening at each step, rather than having to guess whether the installation is in progress or has failed (as it did on one of our test-beds). The PSC 1350 showed reasonably fast performance, with an overall speed of 27:01 on our performance suite. Printing from Photoshop was on the slow side, at 6 minutes 57 seconds, but The HP PSC 2510 (left) offers a color LCD screen and built-in 802.11b wireless connectivity. The PSC 1350 sports memory card slots for photo printing. the photo produced scored at the top of the heap for photo quality. Scans were also somewhat slow, but acceptable, at 48 seconds. Scan quality was good overall, with excellent resolution. But dynamic range was a little subpar, losing too much detail in dark areas. If you don’t need fax capability and can benefit from the small size, count the PSC 1350 as a reasonable choice. The PSC 2510 is the only MFP in this roundup with built-in 802.11b wireless support. That’s in addition to its Ethernet connector, which means you can attach it to either a wired or wireless network to print, scan, or access memory cards across a network. (We tested using a USB connection to ensure comparable performance results.) The PSC 2510 has the look and feel of a desktop copier. There are more buttons, of course, primarily thanks to a numeric keypad for using the built-in fax. Also on the panel is a color LCD, which not only gives you more readable menus than most MFPs, it also lets you preview photos without an index sheet. If you connect by USB, the setup routine is essentially the same as for the PSC 1350. The PSC 2510 fared well on speed, coming in third on our performance suite, with an overall time of 20:52 and placing second for printing from Photo- SCAN-AND-COPY TESTS L High scores are best. M Low scores are best. PERFORMANCE QUALITY Bold type denotes first place. (seconds) M (on a scale of 1 to 10) L Brother MFC-3820CN 44 6.5 Canon MultiPass MP370 36 7.0 Canon MultiPass MP730 Dell A940 Epson Stylus CX5400 Epson Stylus CX6400 HP PSC 1350 All-In-One 71 21 29 38 48 9.5 8.0 9.5 8.5 8.0 HP PSC 2510 Photosmart All-In-One 18 7.5 Lexmark PrinTrio Photo P3150 Lexmark X6170 All-In-One Office Center 37 25 7.5 7.0 RED denotes Editors’ Choice. We ran these tests on an 8-by-10 photo scanned at 300 dpi using the Twain driver in Adobe Photoshop 7.0 and saved in TIFF format. www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 49 FIRST LOOKS The Lexmark PrinTrio Photo P3150 (left) is a good value, given the low price. The X6170 faces stiff competition in its price class. shop, at 2:08. Print quality was very good to excellent. Scan quality was on the low side, however, with a score of 7.5. On the bright side, the PSC 2510 was the fastest MFP on our scan test, at 18 seconds. Given the PSC 2510’s performance and output quality (certainly good enough for most purposes), the connection options — particularly for wireless networks—remain the most interesting feature. If you have a wired or wireless network or are thinking about getting one, this alone may be enough to put this MFP on your short list. HP PSC 1350 All-In-One Street price: $150. lllmm HP PSC 2510 Photosmart All-In-One Street price: $400. llllm Requires: Microsoft Windows 98, 98 SE, Me, 2000 Professional, or XP; Mac OS 9.1 or OS X 10.1.5 or later, USB port (or Ethernet connection or wireless access point for the PSC 2150). Hewlett-Packard Co., 800474-6836, www.hp.com. LEXMARK PRINTRIO PHOTO P3150, X6170 ALL-IN-ONE OFFICE CENTER Lexmark’s two entries are aimed at decidedly different target audiences, as hinted at by their names. The Lexmark PrinTrio Photo P3150 is aimed at home users, and the Lexmark X6170 All-In-One Office Center is aimed at small-business and home users. Despite the differences, setup for both MFPs is essentially identical: Plug in the ink cartridges, connect the cables, and run the setup routine from the CD. The P3150 can use either a black-ink or a photo-ink cartridge along with a tricolor cartridge, and it offers slots for CompactFlash, IBM Microdrive, Memory Stick, MultiMediaCard, Secure Digital, and SmartMedia formats. This lets you transfer photos to your computer—but oddly, not print directly from the cards. It also comes with a utility that lets you scan and fax using your PC’s fax modem. The top panel is supremely simple, with buttons for power, paper feed, scanning, color copies, and monochrome copies. Alas, the P3150’s defining characteristic is a lack of speed. On our performance suite, it came in last, at 51:58. And it was also last for printing from Photoshop, at 11:43, though its photo output quality scored among the best. The P3150 fared a bit better on scan speed, at 37 seconds. But it earned only a 7.5 quality rating for scanning, with subpar dynamic range losing detail in dark areas. All told, the P3150 is a reasonable value for the ultra-low price, as long as you don’t expect it to match the more expensive choices. The X6170 offers something far closer to a full-featured MFP, lacking only memory card slots. It can work as a standalone fax machine and looks much like a fax machine, with a numeric keypad and ADF. It also turned in reasonably good performance scores across the board, at 30:19 for overall speed; 4:35 for printing from Photoshop, and just 25 seconds for our scan test. Unfortunately, the X6170 we tested for this story displayed an anomaly in output quality that we didn’t see when we tested this model earlier in the year. This time, there was a dramatic color shift when we changed ink cartridges—from a distinct blue tinge with one cartridge to a more subtle green cast with another. Scan quality was also on the low side, with a score of 7.0 and merely satisfactory scores for dynamic range, color, and noise and artifacts. All in all, given the quality of the competition here, it’s hard to recommend this MFP at the price. Lexmark PrinTrio Photo P3150 Street price: $100. lllmm Lexmark X6170 All-In-One Office Center Street price: $250. llmmm Requires: Microsoft Windows 98, Me, 2000, or XP (or Mac OS X 10.1.5 or later for the P3150); USB port. Lexmark International Inc., 800-332-4120, www.lexmark.com. www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 51 “Thank you for finally telling the world what the vendors won’t: how to enable WPA.” S EC U R E A N D W I R E L E SS I ENJOYED YOUR SPECIAL wireless issue (Fall 2003). Several stories discussed wireless security (Solutions, page 48; Security Watch, page 52), and I would like to see more of that in the future, especially in product reviews. So many different wireless-capable devices are coming on the market, including PDAs, media, and game adapters. But do these devices take advantage of—or even work with—the security on existing wireless networks? I have configured my access point and laptop Wi-Fi cards for maximum security: I use 128-bit WEP (upgrading to WPA soon), I changed the default SSID on the AP, and I turned off SSID broadcasting. I also enabled the MAC filter on my AP to permit only the MAC addresses of my laptop cards. Now if I go and buy a new media adapter and hook it up to my TV and stereo, will I be able to enable WEP (or WPA) on it? You’d be doing your readers a great service if you mention the level of Wi-Fi certification and security capabilities when reviewing wireless devices. DAMON FERGUSON IN “WIRELESS SECURITY: WPA STEP BY STEP” (Fall 2003, page 48), you finally tell the world what the vendors won’t: how to enable WPA. I went round and round with Linksys about how to enable this elusive feature, and not three days after I figure out that I need to download the supplicant from Microsoft, PC Magazine comes to my door explaining in detail how to fix the object of my frustration. Bless you guys. Time and again you prove why I spend money to read this wonderful journal of useful tips and information. CHARLES BRULE C E L L P H O N E S A R E W I R E L E SS , TO O SOMETHING I DIDN’T SEE in your wireless issue (Fall 2003) is a cool toy I found at Fry’s Electronics. It’s called a Susteen data cable (www .datapilot.com/cables.htm), and it’s an inexpensive cable that connects my cell phone to my laptop. I use it when I’m on the road to connect to my regular EarthLink dial-up access numbers. This really lets me unwire anywhere I can get a signal. I typically get 115-Kbps data connections, which are slower than a local Wi-Fi hot spot, but How to Contact Us We welcome your comments and suggestions. When sending e-mail to Letters, please state in the subject line of your message which article or column prompted your response. E-MAIL [email protected] MAIL Letters, PC Magazine, 28 East 28th Street, New York, NY 10016-7940. All letters become the property of PC Magazine and are subject to editing. We regret that we cannot answer letters individually. w w w. p c m a g . c o m /fe e d b a c k there are no extra charges. Consistent, universal access is more important to me than extra-cost, high-speed connections in a limited number of locations, especially because most of my road work is just checking and sending POP and SMTP e-mail. DAN GOESE STO P T H E D R I L L I N G IN HIS COLUMN “Damn the Drill-Down” (October 28, page 61), John C. Dvorak blamed the use of drill-down dialog boxes for the confusion found in the typical Microsoft options dialog. The alternative, he proposes, is to put every option in one big dialog box. Putting 100 options on one big page is hardly a solution. Such a setup will intimidate the novice user, and advanced users will find it too disorganized. There’s nothing wrong with hiding options—just as long as the options you most likely want are the easiest to find. I suggest the following method: Instead of sorting options by categories (as Microsoft does), sort them from most to least commonly used. Then put the most commonly used options in one dialog box and hide the rest away, even in a drill-down. The more rarely an option is used, the more tolerable it is for that option to be buried deep in the drill-down hierarchy. DAVE RAHARDJA S E E I N G R E D OV E R I N K THE COST OF PRINTER INK is unacceptably high. I use an Epson Stylus Color 480SX ink jet printer, and ink cartidges cost me $20 to $40 apiece (depending on the brand). Being a bit of a geek, I decided to do a science experiment. The last time my printer told me it was out of ink, I removed the empty cartridge and then put the same empty cartridge back in. My printer and PC both thought it was a new cartridge and let me continue printing! I got another 30 pages of output from that cartridge, and it’s still working as I write this. My ink cartridge wasn’t empty; the manufacturers wanted me to think it was so I would buy more. This cannot continue. Reuse your ink jet cartridges until you know they are empty. Keep your money in your pocket longer, and maybe the manufacturers will get the point and start to play fair. ALAN FRANDSEN Corrections and Amplifications n In our recent First Looks roundup of AMD64–based systems (October 28, page 32), we incorrectly identified the graphics cards in some of the products reviewed. All references to the ATI Radeon 9800 Pro should have read ATI Radeon 9800 XT. n In our First Looks roundup of new Palm-based devices (October 28, page 38), we state that the Sony Clié TG50 lacks Bluetooth capability. In fact, the TG50 comes with built-in Bluetooth. www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 55 w w w. ex t re m e te c h . c o m • BILL MACHRONE ExtremeTech RFID: Promise and Peril E very new technology embodies new risks. Radio-frequency identification (RFID) tags are increasingly popular, having made their debut in retail security tags for high-dollar merchandise. Unlike the little magnetic slugs in self-adhesive plastic packages (as you might find on CD cases), RFID tags are nearly flat and can do far more than set off an alarm as they pass through a door. RFID is fairly sophisticated as far as antitheft technologies go: A transmitter at the door “illuminates” each tag, whose flat antenna picks up the electromagnetic or radio-frequency field. The energy from the door’s transmitter then powers a tiny radio transmitter embedded in the tag. The tag’s transmitter sends out an encoded stream of bits—in essence a radio bar code—for as long as it receives power. So not only can an item with an RFID tag alert store managers that it hasn’t been paid for, but as you check out it can tell the store’s information systems its color, its size, how long it had been on the shelves, and any other information the reseller or manufacturer chooses to put into the bitstream. A scannable badge that lets you into your building at work and an E-ZPass or similar device that lets you drive on toll roads without stopping to pay are examples of RFID technology. But as the technology gets smaller and less expensive, these applications are the tip of a huge iceberg. We’re moving toward a world where many semiconductor devices can be printed instead of grown and etched in silicon by expensive equipment. Imagine a future in which every food item has an RFID and your refrigerator has a scanner. By knowing (or learning heuristically) how many times an item goes out and back in before it’s exhausted, your fridge can remind you to put it on the grocery list. Imagine that RFIDs are woven into your garments. Your washing machine could choose the best setting for the clothes you put in it. Or it could refuse to wash an item that requires dry cleaning. Networks and noses. When the technology gets even cheaper, new possibilities will emerge. Think about those little tags on fresh fruit. Today they each have just a number; 4016 is a Red Delicious apple. Now imagine not only an RFID but a node for a selforganizing or mesh network. You could illuminate a basket of apples, and they’d essentially count themselves. And if a rogue Granny Smith got in there, it would quickly identify itself. Let’s add a silicon “nose” to the chip: a sensor that’s attuned to the unique gases emitted by a rotting apple. That bushel of apples could tell you whether it contained any bad ones and even their approximate location (always at the bottom, of course). Self-inventorying retail shelves and warehouses will one day be commonplace. Not to dwell on the food-shopping angle, but imagine the convenience of bagging your groceries as you go up and down the aisles, then having the checkout device interrogate your entire shopping cart. You wouldn’t have to handle each item three times before you’ve even left the supermarket. The privacy angle. Now suppose that a market research company parks a van outside the supermarket and uses a directional antenna to scan your cart as you wheel it to your car. The grocery store has already done its research, but are your purchases fair game after you’ve left the store? Or what about an extension of van Eck phreaking (reading electromagnetic emanations at a distance)? Could a highpowered illuminator and a high-gain antenna inventory the contents of your home? It’s certainly possible. If you’re wearing or carrying anything with an embedded RFID tag, you could conceivably be tracked wherever you go. Of course, stores could disable RFID tags as a customer leaves, as they do with today’s security tags. That would ensure your privacy but would render the tags useless for home recordkeeping and convenience applications. It’s also conceivable that homes could one day be built the way we build embassies and military installations, with screening inside the walls to prevent RF snooping and inadvertent data leakage. Come to think of it, with your home already bleeding Wi-Fi and wireless telephone signals, shielding may be a smart idea. Without an external antenna or repeater, though, your cell phone won’t work. But perhaps that’s an unanticipated benefit! Imagine a future in which every food item has an RFID and your refrigerator has a scanner. Bill Machrone is VP of editorial development for Ziff Davis Media. Visit his digs at www.extremetech.com. You can also reach him at [email protected]. www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 57 John C. Dvorak Spam Reveals All W ith any luck, the end of spam is imminent. In the meantime, I look at spam for insight into social trends. After all, the most successful offerings will be the ones you see over and over and over, since someone is obviously buying whatever the spammer is selling. Here’s what I’ve been seeing most recently. Cheap drugs. Now I’m getting spam for Vicodin! I guess spammers saw that since they could make money selling tons of Viagra to lazy males, they could sell just about anything. I’m waiting for Benzedrine to hit the market. “Low energy? Tired all the time? Need pep?” That would do it. Spammers are also now selling dubious antidepressants, with subject lines like “Too depressed to go to the doctor? Buy Paxil, Prozac, Zoloft.” Geez. What’s wrong with this country? Natural drugs. I have to give this spam its own category. It includes solicitations for “natural” alternatives to the drugs sold by online pharmacies. In this case, natural stands for “it doesn’t work.” Enlargement of various body parts. This never ends. I guess once you get some Viagra in you, you may as well have something to show for it. God knows anyone buying into these schemes must be spending a lot of time looking in the mirror, all Viagraed up, wondering why he can’t get a date. “Maybe if I was bigger!” How about getting a personality? Or perhaps spam entitled “Win the war on bad breath” would be more appropriate. And of course, we’re also confronted with spam that offers to give us bigger breasts naturally, although those solicitations seem to be lessening. Apparently, women aren’t as stupid as men when it comes to being suckered by such promises. Matchmaking schemes. I think this type of spam also has something to do with Viagra. I’ve noticed that the “Someone has a crush on you” spam has disappeared, but I still see a lot of matchmaking offers, typically with bogus subject lines. How does anyone ever expect to be trusted if the subject line itself is a scam? Meanwhile, inside the message, I find out that “SOMEONE WANTS TO MEET ME!” Wow, I must really be special. Get-rich-quick schemes. This category, too, is on the decline—particularly the multilevel-marketing offers. This is a cyclical business, though, so you can be sure some new get-rich-quick scam in the form of a chain letter will soon be upon us. Free stuff. These offers are on the rise. Free movie tickets are now at the top of the list, along with offers for you to make money by taking a survey. “Your money is here waiting!” I’m also seeing more dubious cash-advance offers. Up to $1,000! Many free offers, such as the weird mousepad/ speakerphone (who dreamed up that oddball combination?) are attempts to build a mailing list. Always figure that your name and address is worth from $10 to $20 to the list owner. And if you respond, you become a hot-list target. You’ll be inundated. Spyware. “Spy on your friends!” I’m seeing less of this crap for sale. The latest version was about how you could spy on anyone by e-mailing that person a greeting card. What sick person would even attempt to do this? You are going to get caught. And what is the point? This solicitation stopped suddenly, and I’m certain the spammers were sued by legitimate greeting card companies. If they haven’t been, they should be. I find these sorts of solicitations abhorrent. We have enough paid snoops in our country without trying to turn everyone into an amateur spy. Who cares if I have only $614 in the bank, anyway? Money matters. The refinance schemes seem to have stabilized, with numerous offers such as the “60-Second Free Mortgage Quote.” Yeah, 60 seconds. Right. Meanwhile, the debt elimination category is skyrocketing. Great. Sex spam. I don’t know how this happened, but I’m getting a lot less spam trying to lure me onto sex sites or into phone-sex scams. I have to assume that most of these folks are spread so thin that they are finally burned out. This is the only good news I have to report. Missing from the list altogether are stock-market schemes. I guess that’s more good news, except for the fact that they’ve been replaced by virus-laden spam and pop-up spam that sells pop-up–blocking programs. Ah, progress. Apparently, women aren’t as stupid as men when it comes to being suckered by such promises. MORE ON THE WEB: Read John C. Dvorak’s column every Monday at www.pcmag.com/dvorak. You can reach him directly at [email protected]. www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 59 Inside Track JOHN C. DVORAK B affling. Does anyone but me find Motorola’s announcement that it will spin off its semiconductor business a bit peculiar? How does a company manage to create and pioneer early markets, dominate, and then give up on the market? I’m talking about radios, TVs, and microprocessors, including RISC chips. When will the company bail on the cell-phone market it largely created? This is a weird business model. My advice to Motorola is to change the name to Motorola Market Development Company. It would make more sense. Blown Hard Drives Dept.: I recently visited with the folks from DriveSavers (www.drivesavers.com), the Californiabased specialists who fix blown hard drives. They told me some horror stories about how a lot of big companies lose all their data in a recurring scenario. A consultant installs a RAID array and an automated backup system. It works perfectly. He leaves, check in hand. The first problem occurs when it turns out that the entire RAID array came from the exact same lot number of hard drives. As with light bulbs, if one hard drive blows out they all tend to follow suit shortly thereafter. The company then mistakenly replaces the dead hard drives, does a low-level format, and goes to the backup unit to restore. The backup was never checked for integrity, and the company discovers that only the trees or files structures were backed up—not the data. The company is totally in the tank since it “fixed” the hard drive array. A message from DriveSavers: First, do not use hard drives from the same lot number in a RAID array. Second, do a complete disaster recovery exercise in advance of a disaster to make sure the backup has integrity. Third, do not mess with the corrupted RAID array. Put in a new one and keep the old one in case DriveSavers needs to recover the data from the array. Expect to pay somewhere between $1,000 and $25,000 for dead hard drive service. Working on around 1,000 hard drives each month, these guys are one of just two firms that can get data off dead hard drives. I’m told that mechanical problems are increasing over bonehead accidental erasures. DriveSavers believes that today’s high-speed hard drives are simply being allowed to overheat. Aim a fan at that new 15,000-rpm Seagate unit! DriveSavers has fixed a lot of celebrity drives and apparently saved the bacon for The Simpsons by recovering the “Who Killed Mr. Burns?” episode, which was lost to a crash before it was finished and aired. What amuses me most about the company is that it has on staff a full-time grief counselor who used to do suicide prevention. Apparently, she is needed in a lot of situations, such as when the head of IT loses all the corporate data and essentially the entire company. Tough business. The other company specializing in this business is Ontrack DataRecovery Services, headquartered in Eden Prairie, Minnesota (www.ontrack.com). This company is often called on to pull erased data from corporate tape drives to see whether there was a second set of books that a merged company tried to erase. These guys look for the background magnetic patterns. This is not a cheap proposition. Convoluted Logic Dept.: Patrick Mannion, writing in EE Times, recently discussed a new Sunnyvale-based company called Meru Networks, which intends to promote voice over Wi-Fi technology. The company hopes to explore some new ways to get better quality of service. This may be possible, but what struck me was a comment by the CEO: “Wireless LANs have had slow growth in the enterprise; voice will change that.” Wireless LANs have had slow growth in the enterprise because the enterprises are wired, and wire is a lot faster than wireless. What does voice have to do with anything? I’m still scratching my head over that one. There’s good reason to believe that a jazzy new Newton II will be forthcoming, perhaps in January. Rocky and Bullwinkle Dept.: If you’ve been following Apple, you know that every so often the company pulls a rabbit out of its hat. The missing element in Apple’s portfolio is the handheld computer. John Scully was a big promoter of the idea, and founder Steve Jobs is still galled that Scully came up with anything at all. It was dropped. The Newton was never a handheld anyway—too big. Now that the category is wavering and tablet computers are appearing, look for Apple to jump back in. There’s good reason to believe that a jazzy new Newton II will be forthcoming, perhaps in January. I also suspect a convertible laptop. Maybe Apple would call it the Granny Smith. I’m surprised that Apple hasn’t done more with its product names. Since the failed Pippin, the company has become bland, even square, with its names. Cool apple varieties include Baldwin, Cortland, Criterion, Empire, Gala, Gravenstein, Jonathan, Liberty, Macoun, Red Delicious, Rome Beauty, Spartan, Winesap, and Yellow Delicious, among others. Instead we get the iBook and the iMac. If you add European names to the scads of Apple varieties you get Alkmene, Decio, Herrnhut, Reinette Clochard, Renetta, and Ruban. I could go on for days. So how about naming a product the Apple Oberrieder Glanzreinette? Now there’s a name waiting for a product! www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 61 B I L L H OWA R D On Technology Will Your Next TV Be a PC? P Cs are from Mars, TiVos are from Venus. If you think men and women look at the world differently, the same can be said for how PC makers and consumer electronics manufacturers see their overlapping markets. These misunderstandings lead to less robust products and missed opportunities. Case in point: A fascinating high-definition (HD) satellite tuner and personal video recorder (PVR) from satellite TV provider DirecTV will be arriving early in 2004 with a price of around $1,000. It won’t be a mainstream product initially, although HDTV is catching on quickly thanks to cheaper TVs and more sports programming. And while a $2,000 HDTV might be palatable, the $1,000 HD PVR is probably not going to be as quick a sell as the HD cable or satellite tuner you can get for free or $199, depending on your provider. Here’s the problem with the DirecTV HD satellite tuner/PVR, which is built by Hughes: It doesn’t have a built-in connection to the Internet via wired or wireless Ethernet. On the back of the tuner are a modem jack and a USB connector for adding a USB Ethernet adapter. Thus Hughes can lay claim to Ethernet connectivity—with an asterisk. PC makers value the influencer: the early adopter, gadget head, or geek. For example, Dell, Gateway, or MPC builds a system with a zillion bells and whistles and the hottest graphics card. The influencer buys it, loves it, and tells his friends and colleagues, who buy vanilla versions of that PC. It happens with cars, too. The owner of the Subaru WRX or sport package BMW 3 Series is asked by neighbors whether an Odyssey or Sienna makes more sense. (Answer: Odyssey for performance, Sienna for space-efficient packaging. And have you looked at the Nissan Quest with its amazing dashboard console?) Consumer electronics companies, however, want to move millions of units during the first year of production, so they shoot for the LCD—the lowest common denominator. Before they design convergence products, they look up the number of homes with both Ethernet and broadband, decide there aren’t enough customers to meet their sales projections, and opt for the solution that everybody has: a modem plus a cheap, inelegant workaround link to broadband. But early adopters don’t buy such products, because the right technology isn’t there. And the mainstream consumers don’t buy, because they’re not comfortable with unproven technologies at high prices. Want an example? The hard drive–based digital jukebox is poised to replace the CD changer (ignore for a moment that a CD changer is one-tenth the price). But the first digital jukeboxes, circa 2001, combined a modem and phone-line networking. Only now are we seeing built-in Ethernet. Some early jukeboxes and portable MP3 players were designed with USB 1.1 for file transfers or for an Ethernet adapter. If you wanted to load 128MB of music onto your device before your morning run, you were looking at many minutes rather than seconds for the transfer. At that point the market was predominantly USB 1.1, but there was enough USB 2.0 technology in use to make reaching out to the future worthwhile. The gurus knew this and were annoyed. If I designed an HD satellite PVR, I’d build it with integrated Ethernet, a PC Card slot for adding Wi-Fi, and yes, a modem as a fallback. Wired Ethernet is nearly free and widely available, as are Wi-Fi cards (often $10 each after rebates). I’d never inflict USBdongle Ethernet on people I respected. The early adopters who bought my device would provide the satisfied initial user base that would spread the word for mass adoption by the next year. Another reason for an always-connected set-top box or receiver is so the next version can have a Web browser. (WebTV wasn’t a bad idea; unfortunately, it was sold as a first PC for your great aunt.) The thousands who subscribe to the NFL premium satellite channels already spend Sunday afternoons sitting 24 inches from the PC and 10 feet from the TV, following the stats and the games. There’s no reason both couldn’t go on a wide-screen HDTV. If the consumer electronics side of the world ignores how quickly the PC side progresses, it does so at its own peril. Multimedia PCs with TV tuners and PVRs are looking better all the time. PC makers value the influencer: the early adopter, gadget head, or geek. MORE ON THE WEB: You can contact Bill Howard directly at [email protected]. For more On Technology columns, go to www.pcmag.com/howard. www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 63 w w w. p c m a g . c o m /s o l u t i o n s The Activation FAQ As more and more programs require activation, it’s important to understand what these schemes are all about. By Jay Munro When Microsoft released Office XP, users were suddenly faced with having to “activate” the product in addition to entering a valid product key. That proprietary activation scheme helped Microsoft cut down on piracy, but it raised privacy concerns among users. Much of the fervor eventually died down, however, until late 2002 when Intuit shipped its new version of TurboTax, which also required activation. Outraged users—including many who voiced their anger on our sister site, ExtremeTech— complained that this prevented them from using the product as they had in the past, that it interfered with their PCs, and that it was an imposition in time and resources. Adding fuel to the fire, Intuit’s tech support was hard to find and less than stellar in its response. Intuit will no longer use activation, but with household names such as Adobe, Macromedia, and Symantec all incorporating some kind of digitalrights scheme into many of their latest releases, activation is clearly here to stay. How will this affect your computing life? We give you the answers below. Q: Why are vendors turning to activation? A: Software piracy became a lot easier once ordinary users could easily burn CDs, and file-sharing services are also contributing to the problem. This has made companies more willing to face the potential rancor of users. Software vendors hope product activation will reduce mass copying by professionals, as well as casual copying—one user passing on a CD to a friend, which is actually considered the bigger problem by many in the industry. The Business Software Alliance (BSA), a digital-rights enforcement organization, has published a list of “best practices” for companies using product activation. Since a vendor’s implementation of activation can make or break a good user experience, BSA member companies try to follow these best practices, which include anonymity, full disclosure of information, ease of use, and quality tech support. Q: How does activation work? A: Today’s activation schemes work by creating a unique value or ID for each user, based on the user’s hardware configuration and the product serial number, though this is implemented differently by different vendors. Microsoft, for example, sends a single combined value, while Macrovision, maker of the popular DRM product SafeCast, sends two separate values: the serial number and a number representing the hardware. The user information is transmitted via the Internet (or telephone) to a vendor’s activation server, which receives the value, records it in a database, and sends back a unique activation code that unlocks the user’s product. Depending on the vendor’s implementation, unique hard drive or Registry identifiers are stored on users’ machines. There is no way around this, since the key to the process relies on checking user licenses locally each time the application runs. Macrovision’s SafeCast stores the values in several areas to make cloning more difficult and to protect legitimate users from accidentally wiping out their license files. One area is an unused portion of a PC’s boot track 0. While this sounds clandestine, an ID stored in that location is less likely to be deleted inadvertently than a file or Registry entry would be. Q: If Macrovision writes to track 0, won’t that mess up security software, partition tools, and other disk utilities? A: Yes and no. A simple high-level format (Format C: /s) will not affect IDs stored in track 0, but a low-level format (or repartitioning) will. Utilities such as Norton Ghost can be used to back up a disk or partition to an image—and restore the data with activation intact. But restoring an image that was made before a product was activated will require reactivation. And while SafeCast will not step on another SafeCast installation, products using other activation schemes could be affected if they use the same location. In addition, security products that watch for changes to hard drives could be affected as well. Q: I’ve paid those software vendors their money. I own the software. They can’t make me tell them who I am. Or can they? A: As implemented by most vendors, acti- vation is anonymous. Unlike product registration, which typically requires your name, address, and e-mail, activation uses How Activation Works A user installs software and enters the serial number. Serial number xxx-yyy-zzz-123 000-111-222-xyz Unique ID code The software creates a unique ID from the serial number and the user’s hardware configuration. The ID is sent to the software company’s activation server over the Internet. Web SOLUTIONS q accompanied by HitBox tags. , 3. The visitor’s browser executes the tags and sends tracking info to HitBox. 68 Security Watch: File-sharing dangers. 70 Enterprise: Software at your service. 72 Internet Professional: Update content easily. 75 User to User: Tips and tricks. M A K I N G T E C H N O L O G Y W O R K F O R YO U during the activation process. Once activated, a product stores its activation codes locally and never needs to call out again. It does not check with the server unless you do something to FIGURE 1: invalidate the activation. Norton AntiVirus 2004’s product activation page. only a product ID code and a unique value derived from your hardware configuration. The hardware value can’t be reverseengineered to identify your machine. But you don’t actually own the software. Unlike hardware that is sold outright, software is a licensed product. You buy the right to use a product based on restrictions, such as installing on one machine. Q: Let’s get real: They know who I am. A: Although activation is designed to be anonymous, vendors can capture identifiable information such as an IP address or caller ID (if you activate by phone). BSA members agree, however, that end user privacy should be respected. Check the vendor’s privacy policy to be sure. Q: I heard activation spies on you, reporting back to the vendor often. Is this true? A: An application contacts a vendor only VENDOR Activation code Q: If activation is bound to my machine, what happens if I buy a new PC, or upgrade components? Do I have to pay again? A: Not typically. Most vendors allow lee- Q: I heard that activation leaves a program running even after I exit. A: It depends on the how the ap- media’s automated Touch-Tone phone activation page. plication was installed. To let users with guest permissions run a protected program on a Windows 2000 or XP machine, the activation portion needs to be installed as a service. This leaves a small system process running so any user can log on and start the app. Without it, only users with administration privileges can use the program. This software has already been activated. Q: Will activation affect licensing? A: Now that licenses can be enforced, Database Activation server The activation server determines whether the product has been activated before and, if so, whether it was activated on the same machine. If the ID has been used before, the server sends back a message. gram does not contact the activation server except when transferring a license. But a vendor can choose to have the program contact the server on uninstall. When a vendor implements license transfer, the product contacts the server, and the server tags the activation as not in use. It reactivates with the new machine’s activation. way in how their programs check hardware, so you can upgrade components without reactivating. If you make substan- Q: What happens if I have several Macrotial system changes, you’ll have to reacti- vision DRM–protected applications and I vate. Norton AntiVirus 2004 allows multiple activations, so you can just reactivate the same program as you upgrade. Some vendors, like Macromedia, have chosen to implement activation so it may be uninstalled from one machine and installed on another. Should you run out of activations, you’ll need to contact the FIGURE 2: Macrocompany and reactivate. J0133KL0273H If the ID has not been used, the server stores it in a database and sends back a unique activation code to unlock the software. Q: When I uninstall an activated program, is the activation portion also removed? Does the program contact the activation server to let it know I’m not using the app anymore? A: That’s up to the vendor. Typically a pro- companies can afford to relax their policies. Both Adobe’s and Macromedia’s EULAs (end user license agreements) allow licensed users to install their products on two machines. Q: With companies offering multiple activations, do I have multiple licenses? A: No. The number of PCs on which you can run the software is defined by the license, not by the activation restrictions. uninstall one? Will the others be deactivated as well? A: No, each activation is separate and doesn’t affect other products. Q: Vendors say activation can benefit users. What are they talking about? A: While activation benefits vendors by re- ducing copying, it lets them publish fully working versions in try and buy or try and die scenarios. This lets users try out the real thing to see whether it’s worth paying for. In the past, you could download and install 30-day trial versions of products, but you had to get a separate version if you were buying. With activation, you simply pay for the license and activate the copy you have. Once users accept that software must be licensed, they will probably find that activation is a pretty painless process. For more activation FAQs, visit our Web site at www.pcmag.com/solutions. Jay Munro is a freelance writer and consultant. www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 67 SOLUTIONS w w w. p c m a g . c o m /s e c u r i ty wa tc h T H E LO O KO U T STAY AHEAD WITH SECURITY SCOUT File Sharers, Beware With most popular file-sharing services, you could be sharing more than you think. We tell you how to stay safe. By Leon Erlanger P eer-to-peer file-sharing networks have come a long way since the dawn (and demise) of Napster, with LimeWire, Kazaa, Morpheus, Grokster, and others offering everything from MP3 files to movies, software, and anything that can be exchanged across a digital network. If you’re using or plan to use such networks, you should know that copyright infringement isn’t the only issue to consider. You also open up your system to a host of security and privacy threats, including viruses, worms, Trojan horses, snooping, data theft, spyware, and more. The first thing to understand about file sharing is that every user’s system acts as a server for everyone else’s, so there is almost no way to control the content that is available on a network. This makes it easy for anyone to distribute a virus, worm, or Trojan horse in a file you thought con- 22). Although providers are backing away from this lately, millions of users have unwittingly downloaded tons of spyware along with file-sharing apps. Even if you aren’t using your filesharing application, it’s usually up and running in the background, providing other users with access to your system— and often to your IP address. Studies such as “Usability and Privacy: A Study of Kazaa P2P File-Sharing” (www.hpl.hp .com/shl/papers/kazaa/index.html) suggest that the majority of users don’t know what files they’re sharing and may inadvertently end up sharing private files such as e-mail and financial information. There are a number of steps you can take to protect yourself. The most obvious step is to turn off your file-sharing app when you’re not actively searching or downloading. This is not as straightforward as it sounds, however, as many such applications continue running in the background after you think you’ve closed them. You may be able to right-click on an icon in the taskbar and try to shut your app down again, USE THE Options screen under Tools to set LimeWire to shut down but this may not do the trick immediately when you exit. either. For example, unless you change some defaults in LimeWire’s Options dialog box, it will not shut down until a current transfer has been completed. If your filetained your favorite song. Once that file is sharing app offers the option to disable in your file-sharing directory, it’s usually sharing altogether, take advantage of this. available to everyone, whether you’ve tried The next step is to make sure you conto play it or not, so malware can spread trol which directories you are sharing. very quickly. Some of the software itself Unless you really know what you’re has been known to have Trojan horses and doing, choose the default directory the other security problems. And a number of program offers and copy all the files you file-sharing applications contain invasive want to share into it. Don’t enable sharing adware that monitors your online behav- for any of your other directories; you may ior and sends data back to a server (as dis- forget that you did, or that their subdireccussed in our spyware cover story, April tories have also become available. 68 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com The Internet is a battlefield, and your computer is under constant bombardment. In such a dangerous digital world, knowledge is your shield. But who has the expertise—let alone the exhaustive resources—necessary to scour the Web for pertinent, accurate alerts, patches, and the like? You do now. Security Scout, PC Magazine’s latest premium utility, hooks you directly into an information pipeline rich with cutting-edge security intelligence. And best of all, this vital information is delivered directly to your desktop—no browsing or searching required. Read the complete article and get download details at www.pcmag.com/ securityscout.—Robyn Peterson Most popular antivirus programs, such as those from McAfee and Symantec, are effective against file-sharing viruses and worms, so make sure you run yours, and take advantage of automatic signature updating so you’re protected from the latest threats. Even if you’re on a network that has a firewall, you should run a personal firewall, and if your firewall tells you that a program you don’t recognize is trying to make a connection from your system, don’t allow it access. If you encounter any problems running your legitimate software after that, you can always change your mind. Run a spyware removal tool periodically to see whether you’ve downloaded anything unwittingly. PepiMK Software’s free utility SpyBot Search & Destroy (described in the spyware story mentioned above) was a recent Editors’ Choice. And make sure you keep your file-sharing application itself up to date with the latest patches and fixes. Finally, don’t forget to perform regular backups in case an attack cripples your system. You can also run a system rollback utility, such as Windows XP’s System Restore or Symantec’s GoBack, to ensure that you can return your entire system to a previous state. As with e-mail, you’ll never be completely safe from file-sharing security threats, but if you take the right steps you can greatly reduce the odds of becoming a victim. Leon Erlanger is a freelance author and consultant. SOLUTIONS CASE STUDY Carfax The At-Your-Service ASP Let someone else run your enterprise software while you do more important things. By Brad Grimes O nly a few years ago, application service providers (ASPs) promised to change the way companies bought software. An ASP would run enterprise apps on its own servers and would rent them out to customers over the Internet. IT departments didn’t rush to embrace the concept, however. Most had already invested in software and systems and were not eager to entrust their critical data to outsiders. Then ASPs started going out of business, taking their applications with them and leaving customers in the lurch. But ASPs are back, and they’re stronger than ever. America Online, Avis, Best Buy, Canon, Cisco Systems, eBay, and Yahoo! have turned over their enterprise software to Web-based ASPs that sell apps on a subscription basis. Meanwhile, IBM, Oracle, PeopleSoft, and SAP have begun hosting software on their own servers for customers. Research firm IDC expects the “software as service” market to grow more than 25 percent by 2007. Carfax, a company that provides online car histories to dealers and consumers, was an early adopter of subscriptionbased ASPs. It started using WebSideStory’s HitBox in 1999 to analyze log files of customer traffic. “We were processing a lot of data and getting yelled at for not processing it fast enough,” says Carfax CTO David Silversmith. “HitBox reduced an IT burden, and more important, it gave the marketing department direct access to information about our customers.” As it became more comfortable with the ASP model, Carfax began outsourcing more apps. Currently it uses seven different ASPs, handling everything from spam filtering to customer surveys. Not all software is suitable for outsourcing, however. For instance, Carfax decided not to use an ASP for its CRM system because it wanted to retain control of its customer lists. 70 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com “We want to use our IT resources and core competency in areas that are unique to our company,” says Silversmith. “Web analytics, customer service, and e-mail are services that other people have more expertise in. We’re buying their expertise and lowering our overhead costs.” Reducing overhead costs is a key reason that businesses turn to Web-based ASPs. SalesForce.com, which provides CRM apps online, is among the most successful ASPs. Depending on an organization’s size and needs, it can subscribe to SalesForce.com’s CRM, reporting and analysis, and other tools. According to research firm The Yankee Group, businesses can save up to 90 percent of the cost of a traditional CRM solution by using Salesforce.com. Companies save money on support and upgrade costs, IT infrastructure, personnel, and implementation. It’s also important to have a contingency plan when you use an ASP. One ASP that Carfax hired for customer service e-mail suddenly discontinued its service, leaving the company scrambling for a replacement. Today, Carfax constantly evaluates ASPs that can quickly step in and take over if another one shuts down, changes it business plan, or otherwise doesn’t measure up. The Web-based subscription model isn’t for everyone, however. Many large businesses don’t want to risk changing ASPs, preferring instead to control their own software. They also may require significantly more features than Web-based software delivers. “A lot of companies want to own that software license for one reason or another,” says Amy Mizoras, a program manager at IDC. “They may want to bring the software in-house at some point. And it’s usually not the cost of the software that makes buying and running software costprohibitive. It’s the actual running of the software.” Such companies can save money by purchasing full-featured enterprise apps and letting a hosting service install, run, and maintain the software. Hosting firms like Corio and USinternetworking can load and manage enterprise apps in their own data centers and allow customers that own the software to access it over high-speed connections. Ultimately, Web-based ASPs make the most sense for small and midsize outfits, while large businesses gravitate toward hosting their software with third parties—and that’s if they embrace the ASP model at all. Judging from recent growth in the ASP market, more folks like Carfax’s Silversmith are seeing the wisdom in outsourcing applications. And ASPs are enjoying a rebirth. Analytics Anytime To focus more effectively on its core business of providing online car histories to dealers and consumers, Virginia-based Carfax accesses several of its applications over the Web on a subscription basis. To track traffic at its Web site, Carfax uses WebSideStory’s HitBox, which crunches all the numbers at a data center in San Diego and delivers traffic reports to Carfax. 1. A visitor to Carfax’s Web site requests a page. 3. The visitor’s browser executes the tags and sends tracking info to HitBox. 2. The Carfax Web server responds with the requested content, accompanied by HitBox tags. 4. Carfax staff logs on to real-time reports to review traffic analysis. SOLUTIONS Designing Web Sites for Contributors But too many editable regions can handcuff end users with an old-fashioned forms-based approach to content editing. A better idea is to create a number of logical, editable regions based on function, such as headline, body copy, or product specifications. If you identify each region With Macromedia Contribute, even nontechnical users can hanwith a self-explanatory label, you can dle routine Web site maintenance. By Luisa Simone help users add content correctly, because your labels appear whenever Contribute he days of open-ended budgets it has organizational responsibility. users switch into edit mode. for Web site development are Templates work synergistically with When you grant editing privileges for long gone. Today, thanks to a particular folder, Contribute automati- Contribute’s permission settings. For Macromedia Contribute 2, developers cally extends those privileges to subfold- example, if you choose to disable a user’s can offer their clients an easy, indepen- ers. You should therefore consider mov- ability to edit tables, be sure to designate dent, and low-cost way to update the con- ing site-wide assets, such as navigational the rows of a table as a repeating region in tent of their sites. elements or externally stored scripts, to a the template. This lets a user expand or Contribute, which retails for only $99, separate folder at the root of a site. This contract the table as necessary, but preputs a friendly, word-processor–style is an easy way to protect them from vents him from modifying the formatting. face on HTML editing. It lets designers accidental changes. In the same spirit, don’t use the admingive their clients the ability to add and You should also place files and folders istration controls to disable an end user’s edit pages, locking down overall designs where Contribute expects to find them. ability to apply fonts and point sizes. and structures so clients can’t do signifInstead, consider disicant damage to sites. For more informaabling HTML styles and requiring users to tion about Contribute’s feature set, see apply text formatting the First Looks reviews “Take Back Your using only your CasWeb Site with Macromedia Contribute” cading Style Sheets. (www.pcmag.com/article2/0,4149,716825 You can further pro,00.asp) and “Macromedia Contributes tect sensitive areas of Even More” (www.pcmag.com/article2/ your design by desig0,4149,1230113,00.asp). nating only the text Contribute isn’t suited for all applicaDREAMWEAVER templates let you control the ways that between tags as an tions, however. For example, Contribute Contribute users add content to Web sites. editable region in a is designed to edit static HMTL, not datadriven content. Although Contribute can template. This lets add text, images, and Flash movies to For example, Contribute typically stores users edit the words, but makes it impospages built with server-side code, it can’t pictures in an Images subfolder located sible for them to override your carefully interact with databases. So if your client within the folder that contains the constructed styles. needs to edit data-driven content, you’ll editable page. If you don’t create this As you build your templates, rememneed another solution. Furthermore, you folder structure, Contribute will do it ber that Contribute users typically aren’t shouldn’t deploy Contribute without con- automatically whenever an end user familiar with the idiosyncrasies of HTML sidering how best to design (or retool) a inserts a picture into a Web page from his code. So be sure to build pages that look site that will be edited by end users. Here local hard drive. By anticipating Con- the same in both browse and edit mode. are some tips that will help you get the tribute’s requirements, you can avoid That may mean using spacer images to most out of Contribute. cleaning up duplicate files and folders. prevent a table from collapsing or using Restricting access is the key to conContribute works with sites created nested tables instead of DIV tags. By planning a site using the power of trolling how Contribute users interact with any HTML editor, including Adobe with their sites. Contribute’s administra- GoLive and Microsoft FrontPage. But Dreamweaver templates, the flexibility tion features let you place reasonable lim- developers using Macromedia’s Dream- offered by Contribute’s administration its on end users to prevent them from weaver can create page templates with options, and the logical organization of files making costly mistakes. As a general rule, surprising levels of granularity. On the and folders, you can empower your clients for example, a Web site should employ a most basic level, you can designate which and protect the integrity of your designs. For tips on how to use Contribute folder structure that mimics the depart- areas of a page will be locked and which mental structure of the company. With will be editable. As the designer, you more productively, visit www.pcmag.com. Contribute, you can then create unique must find the right balance between flexpermission groups to allow each depart- ibility and structure. A single, free-form, Luisa Simone is a contributing editor of PC ment access to only those files for which editable region is an invitation to chaos. Magazine. T 72 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com SOLUTIONS w w w. p c m a g . c o m /u s e r to u s e r PC MAGAZINE’S COMMUNITY OF EXPERTS AND READERS Text That Doesn’t Print {=34,582.13 \*DollarText \*Firstcap} I would like to include text in a Microsoft Word document that can be viewed onscreen but does not print. Can I do this? SANDY HOCKEY Right-click on the field and choose Update Field. You should now see the number spelled out in words: Thirty-four thousand five hundred eighty-two dollars and 13/100. It isn’t precisely the requested format; it ends with 13/100 rather than thirteen cents. But it’s close. Word provides a number of other numeric field codes. Here are a few of the more useful ones: To do this, highlight the text in question, choose Font from the Format menu, and {=42 \*CardText} forty-two {=42 \*OrdText} forty-second {=42 \*Ordinal} 42nd {=42 \*ROMAN} XLII —NJR Opening Attached Files THE WORDS MARKED with a dotted underline are hidden text that will not print, even though they appear on-screen. check the box titled Hidden. The text disappears—not visible either on your screen or in print. To bring it back into view, select Options from the Tools menu and click on the View tab. In the Formatting marks area, check the box titled Hidden text. Now the text appears on-screen (with a dotted underline to let you know something’s different about it) but still will not print.—Neil J. Rubenking Display Numbers as Text in Word Is it possible to make Microsoft Word 2000 automatically display a number in written form? I’d like to be able to enter a number such as $34,582.13 and have it display as Thirty-four thousand five hundred eightytwo dollars and thirteen cents. Is there a function that will accomplish this? DEREK MARKS Word will indeed format numbers in several interesting ways, but only when they are represented by field codes. The = field code is exactly what’s needed here. Press Ctrl-F9 to insert a pair of field-code delimiters, which resemble boldface curly brackets. Between the field-code delimiters, enter = followed by the number. Then append the DollarText field switch. The result should look like this: Is there a way to make attachments in Outlook open in a folder other than Temp? I want to change the default so that Word and Excel attachments open in the correct network path rather than the Temp folder. CINDY SZAFRANSKI with dates, but it didn’t work. For example, suppose cell A1 reads Total Borrowing as of and B1 contains the date 12/31/2001. When I enter the formula in C1 as suggested in the tip, I get Total Borrowing as of 37256. Is there any way to get the result to read 12/31/2001 rather than a serial date? TONY ACKER The basic technique will work with dates, but you must change the formula. To join the information from two cells that contain text or numbers, enter the formula =A1&" "&B1 into a third cell. This tells Excel to start with whatever is in A1, add a space, and then insert whatever is in B1. As you’ve discovered, however, Excel translates dates into serial dates. Here’s a modified formula that tells Excel to extract the month, day, and year from the value in B1, and insert each separately, along with slashes, to give the format m/d/yyyy: =A1&" "&MONTH(B1)&"/"&DAY(B1) &"/"&YEAR(B1) What Outlook calls “opening” an attachment really involves saving it to the Temp folder and opening the saved copy in the Temp folder. You can never literally open it without saving, but because Outlook pretends you do, the only way to change the location of the temporary copy is to change the Temp folder location—a bad idea. Rather than trying to open the attachment, choose Save and save it to your preferred location. Then choose Save again. The Save As dialog will open in the same folder you just used. Find the already-saved file, right-click on it, and choose Open from the pop-up menu. This is a quick way to save an attachment where you want it—rather than where Outlook wants it—and then open it right away.—NJR Joining Columns that Include Dates I recently found a tip called “Merging Two Columns into One in Excel” (www.pcmag .com/article2/0,4149,33100,00.asp). The tip shows how to add area codes in one column to phone numbers in another. I tried to use the same formula to join text AFTER JOINING two columns, you can convert the formula results to text. The formula will read Total Borrowing as of in A1, the date 12/31/2001 in B1, and produce the result Total Borrowing as of 12/31/2001. You can also get the same result by typing the formula =A1&" "&TEXT(B1,"mm/dd/ yyyy") in C1. As described in the original tip, if you need to join two columns, copy the formula as far Word will format numbers in interesting ways if they are represented by field codes. www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 75 SOLUTIONS Simply deleting the Links folder is pointless, because Internet Explorer re-creates it. down the third column as needed. To convert the formula results to text, select the third column, choose Edit | Copy, then Edit | Paste Special, then Values, and OK. You can then delete the first two columns.—M. David Stone search Google for my name and display 80 hits starting at number 300: www.google .com/search?q=neil+rubenking&num= 80&start=300. You may find that not all values are accepted. For example, you can’t set num= to a value greater than 100. By default, Google omits results that appear to be duplicates; you can turn off this feature by appending &filter=0 to the search URL. Some additional sleuthing reveals that AOL’s search lets you pick the starting page, but not the number per page, as in search.aol.com/aolcom/search?query= neil+rubenking&page=2. Once you’ve worked out which arguments to change, BY EDITING the arguments in the URL generyou can click on Next and then simply ated when you click on Next, you can control edit the URL in the Address bar. which search results are shown. MSN’s search engine doesn’t lend itself as easily to this type of Jump into an Internet Search manipulation. The starting number and page count are When doing a Web search using AOL, MSN or buried in a string of hard-toanother search engine, is there a way to look decipher information such as at the results toward the end without going search.msn.com/results through the intermediate results 25 at a .aspx?ps=ba%3d (0.30) time? Let’s say I get back 285 results, can I 0(.)0.......%26co%3d (0.15) jump to number 225, for example? How can I 4(0.1)3.200.2.5.10.1.3.% skip to the middle or near the end? DENNIS KING 26pn%3d1% 26rd%3d0%26&q=neil+rubenking&ck_sc=1&ck_af=0. Still, we were able to determine that the number following ba (the When you click on a link that goes to the next 30 in ba%3d(0.30)) is the beginning number, page of results, you actually rerun the search and the number after co (the 15 in with additional arguments that specify co%3d(0.15)) is the count. where to start the reporting. You can often You can apply the same kind of analysis to determine which arguments are relevant by other search engines.—NJR right-clicking on the Next link, choosing Copy shortcut, and pasting the resulting URL into Notepad. The arguments take the form Mysterious Tilde File name=value, with ampersands separating I run Windows XP on both a desktop and them. You can experiment by creating modinotebook. I upgraded the desktop from fied copies of the search URL and pasting Windows 98, and the notebook came with them back into the browser. Win XP. I frequently find that after I have Using this method, we determined that in a been using a program or have been online, I Google search, the arguments start= and return to the desktop and see an icon that num= control the starting result and the looks like a generic page with a tilde (~) number per page. The following URL would under it. This happens on both computers. What causes this and how do I stop it? DIANA L. CLARK HOW TO CONTACT US E-MAIL K [email protected] FAX K 212-503-5799 MAIL K User to User, PC Magazine, 28 East 28th St., New York, NY 10016-7940 If we print your tip, you’ll receive a PC Magazine T-shirt. We regret that we cannot answer letters individually. 76 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com Microsoft Knowledge Base doesn’t confirm this, but users report that the tilde file you describe is actually a misplaced backup of your Outlook Express address book. The main address book is a file whose extension is .wab and whose filename is your user name (for example, Neil.wab). Use the Find/Search option in the Start menu to locate this file. In the same folder, you should find a file with the same name and the extension .wa~. This is the address book backup file. If the file’s date/time stamp is relatively old, this suggests that it’s not getting updated properly. To confirm this, move the tilde file from the desktop into the same folder as the main address book. Rename it to Testing.wab and double-click on it to launch it. Does it load correctly in the Address Book applet? Does it show all of your contacts, or at least all but the most recent? If so, it is an errant copy of your address book backup file. Delete the old backup file (the one with extension .wa~), and rename the file to the backup file’s name. Repeat this process when the tilde file reappears. Sooner or later, Microsoft will fix the TO GET RID of the Links folder, modify its Registry entry. bug that causes the address book backup to be saved incorrectly.—NJR Get Rid of the Links Folder in IE How do I get the Links folder in Internet Explorer’s Favorites to stop coming back after I delete it? STEVE A. MINDEL As you’ve noticed, simply deleting the Links folder is pointless, because Internet Explorer re-creates it. To block the reanimation of that folder, launch REGEDIT from the Start menu’s Run dialog. Navigate to the key HKEY_ CURRENT_USER\Software\Microsoft\ Internet Explorer\Toolbar. In REGEDIT’s right-hand pane, find a String value named LinksFolderName and rename it to NOT_LinksFolderName (so you can easily reverse this change if you wish). Now rightclick on the right-hand pane, choose New | String value, and name the new value LinksFolderName, leaving its data blank. When you delete the Links folder one final time, IE will not re-create it.—NJR The Coolest PCs By Stephanie Chang EACH YEAR , PC MANUFACTURERS TAKE THE IDEAS OF POWER , VALUE , AND DESIGN to new levels. Add to those ideas media convergence and mobility and you have a good picture of how the year shaped up. B Today’s PCs give the word multitasking new meaning. They sit in living rooms—not just home offices—recording TV shows and burning home movies to DVD. They sport glass panels and neon lights, making beige boxes a distant memory. B They offer bar- gain hunters DVD burners and 2.8-GHz processors. And for those who compute on the go, they offer even more ways to connect wirelessly, as well as significantly longer battery life. B The fol- lowing pages showcase the latest high-end entertainment systems, value PCs, all-in-one computers, and desktop replacement notebooks. And for the scoop on the newest Media Center PCs, check out First Looks in this issue (page 32). So whether you’re into over-the-top technologies, cool form factors, mobile computing, or fantastic bargains, we have just the right system for you. REVIEWED IN THIS STORY A>High-End Entertainment PCs ABS Awesome 6350 llllm Alienware Aurora DDR llllm Apple Power Mac G5 Dual 2 GHz llllm Compaq Presario 8000T lllmm Dell Dimension XPS llllm Falcon Northwest Mach V FX-51 lllll Gateway 710XL llllm IBM ThinkCentre A50p llmmm MPC Millennia 920i Creative Studio llllm 94 Polywell Poly 900NF3-FX1 llllm 94 Velocity Micro ProMagix DX-W lllll 94 Voodoo F1 Liquid llllm 85 85 85 86 86 86 90 90 90 B>Value Desktops 96 ABS Awesome 3350 llllm 98 Apple eMac llmmm 98 Dell Dimension 4600 lllmm 98 eMachines T2865 llllm 102 Gateway 510S lllmm 102 IBM ThinkCentre A50 llmmm 102 Systemax Venture HU26 lllmm B D A C>All-In-One Desktops 104 Apple iMac llllm 104 Hy-Tek Tek Panel 300 llllm 106 MPC ClientPro All-in-One llllm 106 Sony VAIO PCV-W500GN1 llllm 108 WinBook FusionPC lllmm D>Desktop Replacement Notebooks C 110 Acer TravelMate 290LMi lllmm 110 Apple PowerBook G4 (17-inch) llllm 114 Dell Inspiron 5150 llllm 114 eMachines M5310 llmmm 114 Fujitsu LifeBook N Series llllm 116 Gateway M350 llllm 116 HP Pavilion zd7000 lllll 116 IBM ThinkPad R40 lllmm 118 Sharp Actius RD20 lllmm 118 Toshiba Satellite P25-S607 llllm 118 WinBook J4 300 3.06 lllmm www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 83 High-End Entertainment PCs Screaming fast. Ready for action. or some passionate users, the PC has as much to do with lifestyle as livelihood, and if you’re on a quest for the ultimate entertainment system, compromise is unthinkable. F Whether you’re an extreme gamer, digital musicologist, video visionary, or pure performance junkie, nothing less than the best will do. Here’s a checklist of things to look for when picking out the perfect high-end system. PROCESSORS For the ultimate ride, you need to have the horses under the hood. These high-end systems have power aplenty, mainly thanks to either a 3.2-GHz Intel Pentium 4 or a 2.2-GHz AMD Athlon 64 FX-51 processor. Some of these systems have extra overdrive in reserve: The Athlon 64 FX-51 and the Apple G5 are the first 64bit processors available for consumer desktop PCs. But their full force won’t be fully appreciated until 64-bit operating systems and applications are written to tap into them. The first 64-bit PC games are still in the pipeline, and adrenaline is already flowing at the prospect. GRAPHICS SUBSYSTEMS If you’re a gamer or you use your PC for tasks such as image or video editing or 3-D modeling, you know the importance of a topflight graphics subsystem for smooth, responsive zooms, panning, 2-D and 3-D animation, and effects rendering. Most high-end desktops in this roundup sport 256MB of high-speed DDR SDRAM graphics memory and include either the top-end nVidia GeForce FX 5950 or the ATI Radeon 9800 XT. Our contributors: Bill Howard is a contributing editor and Cade Metz is a senior writer of PC Magazine. Jim Akin and John Delaney are freelance contributors. Joseph A. Guilbeau IV and technical analysts John Blazevic, Cisco Cheng, Omar Cintron, Roy Goodwin, and William Pagan are with PC Magazine Labs. Charles Rodriguez is product testing manager and Nick Stam is PC Magazine Labs director. Jennifer Harsany is an intern. Executive editor Stephanie Chang, associate editor Jenn DeFeo and PC Magazine Labs project leader Joel Santo Domingo were in charge of this story. 84 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com RAID Many high-end systems feature RAID 0 hard drive arrays, in which twin physical drives are paired to form a single virtual volume, and data is written to and read from both mechanisms at the same time. A RAID 0 configuration is indispensable for the hard drive demands of hi-fi video capture and multitrack audio recording. But it can also provide significant benefits for extreme gaming and image-editing applications. DISPLAYS The big-screen PC experience continues with the emergence of sleek 20-inch LCDs at the high end. A pixel resolution of 1,280-by-1,024 still predominates, but 1,600-by-1,200 is available on some machines, and one, the Velocity Micro ProMagix DX-W, offers a 19-inch display with a whopping maximum resolution of 2,048-by-1,536. That’s a lot of room for tool palettes, spreadsheet cells, and opponents’ splattered entrails. Serious gamers looking to ditch their CRTs should consider an LCD with a fast refresh rate. For example, the Falcon Northwest Mach V FX-51’s 20-inch display refreshes at an impressive 25 ms. SPEAKERS AND SOUND Sound is critical for the most well-rounded entertainment PC experience, and these high-end systems don’t skimp. For video game audio verité or cinematic surround sound from DVD movies, most of these products pack the latest-generation Creative Labs Sound Blaster Audigy 2 sound card, and many offer six-piece, 5.1-channel home theater– style speaker arrays. We especially like the Klipsch and Logitech setups. EXTRAS For thousands of dollars per system, you’d expect certain perks not found in lesser products. Extreme gamers can get clear side panels, neon lights, and paint jobs that rival a Porsche’s—not to mention extensive cooling systems. For the artist more interested in art than PC case design, or the video enthusiast who wants a TV tuner and gobs of hard drive space to create and edit video, some systems here fill that bill as well. And it goes without saying that USB 2.0 and FireWire ports are in abundance. (Make sure your system has a few ports located on the front for easy connectivity with MP3 players and camcorders.)—Jim Akin Choosing our top picks from 35 different PCs wasn’t easy. For each category, we chose the most well-rounded system, so if you’re strongly into one activity, say gaming or video editing, then be sure to look at the individual music, photos, video, and gaming ratings of each system. The Velocity Micro ProMagix DX-W is our top pick in the high-end PC category because of its powerful components, such as three hard drives and 3.2-GHz Pentium 4 processor, as well as its multimedia offerings. Music, photo, and video buffs as well as gamers will be pleased with the software bundle and the hardware, such as the Klipsch six-speaker set. The Gateway 710XL also impresses us with its multimedia offerings. Aside from the software, the 710XL includes top hardware like a multiformat DVD recorder and a memory card reader on the front panel. In the value desktop category, the stylish eMachines T2865 holds top honors for its 160GB hard drive, multiformat DVD recorder, CD-ROM drive, and memory card reader. Choosing the top all-in-one PC was the toughest, but in the end, the Sony VAIO PCV-W500GN1 crept past the rest with its inexpensive yet supercool design and Giga Pocket software. The Hy-Tek Tek Panel 300, with its dazzling 30-inch LCD, is certainly a niche product but earns an honorable mention for high performance and features. Desktop replacement notebooks are getting more powerful every day, and our favorite, the HP Pavilion zd7000, wows us with excellent graphics performance, a 17-inch wide-screen display, and a 3.2-GHz Pentium 4 processor. The Toshiba Satellite P25-S607 held its own with a multiformat DVD burner and Microsoft Windows XP Media Center Edition 2002, complete with TV tuner, though we recommend upgrading to the newer Windows XP Media Center Edition 2004. High-end High-End PCs PCs configuration here, however, as well as TV tuners/PVRs. ABS Awesome 6350 MULTIMEDIA OVERALL RATING: llllm Music support couldn’t be better, thanks to the superior sound card and speakers, as well as several pieces of common but useful software for music management and disc burning (including MP3 and WMA mixes). 2.2-GHz AMD Athlon 64 FX-51, 1GB DDR SDRAM, two 120GB RAID 0 hard drives, DVD±RW and DVD-ROM drives, 19-inch LCD (1,280-by-1,024), six USB 2.0 (four on front) and three FireWire ports (one on front), $3,599 direct. 800-876-8088, www.abspc.com. This is a gamer machine worthy of LAN parties, mainly because of the clear window insert and interior illumination. The software bundle—particularly the music and video programs—and excellent performance also make this system ideal for multimedia tasks. The DVD±RW and DVD-ROM drives are handy, and multiformat optical drives are best for high-end systems. The 19-inch LCD is impressive, and 7 of the 12 drive bays remain free for upgrades. This system performed a bit better than the P4-based systems running mostly at 3.2 GHz and about the same as the other four high-end Athlon-based systems, except for the Voodoo F1 Liquid. The ABS unit will not disappoint, whether you’re dueling it out in Splinter Cell or editing your latest video creation.—BH MUSIC lllll PHOTOS lllmm The lack of front memory card slots (in a system with seven bays available) is a drawback. ABS includes the basic Microsoft PictureIt! Photo 7.0 for image editing and management. VIDEO llllm All the ingredients are in place for video capture and editing, including three useful programs: Sonic MyDVD 4.5.2, ArcSoft ShowBiz DVD, and nVidia’s NVDVD 2.2. Other high-end systems have larger hard drives than the combined 240GB RAID MULTIMEDIA llllm The Aurora ships with Klipsch ProMedia Ultra 5.1 speakers, which sound crisp for music and gaming. Four USB 2.0 ports in front make hooking up MP3 players easy, but users are limited to ripping and burning WMA files. M U S I C llllm In keeping with its black-ops naming convention, Alienware has created the Alienware Aurora DDR, which presumably takes its name from the rumored ultrafast spy plane being developed by the U.S. military. The sleek, high-speed Aurora ships with the latest AMD desktop CPU, the AMD Athlon 64 FX-51. Two 160GB Serial ATA hard drives in a RAID 0 configuration let you read and write simultaneously to two different hard drives, improving performance. In our testing, the Aurora was on a par with most of the nVidia GeForce FX 5950–equipped PCs (except the Voodoo F1 Liquid) and is fast enough for the newest games out there; though less expensive, simpler-looking boxes with similar—if not better—performance are available.—JB P H OTO S lllmm Photo editing could be handled easily by the Aurora given its expansive storage and 1GB of memory. Too bad it ships with only Microsoft Paint. Hey, it’s a gaming machine! The Aurora has all the necessary video hardware, including 320GB of hard drive space, three FireWire ports (one on front) for plugging in your digital camcorder, and a DVD burner. But it has only Business: 24.2 SUPPORT The standard warranty for parts and labor is one year and includes on-site service. Toll-free technical support is available from 11:30–8:30 eastern time M–F. CyberLink’s PowerDVD 5 for viewing but not editing video. Say it with me again: It’s a gaming machine! G A M I N G lllll The list of included hardware would make any gamer drool, and the Aurora did not disappoint on our tests. Running your favorite games at the highest-quality settings with little impact on performance is what this machine is all about. PERFORMANCE Business: 24.1 SUPPORT The standard warranty for parts and labor is one year, including on-site service. Toll-free technical support is 24/7. DVD-R write speed, and a fast widescreen display. MULTIMEDIA llllm With USB 2.0, FireWire 400 and 800, iTunes, and JBL Creature speakers, the only thing keeping the G5 from a perfect music score is the omission of flash memory card slots. The silver Power Mac G5 Dual 2 GHz is Apple’s latest Über-computer. The dual 64-bit G5 processors run on a blazingly fast 1,000-MHz system bus, giving the G5 performance comparable with—and sometimes better than—the other systems in our roundup. As a music playback machine, the G5 is almost overkill, but you can hook it up to 5.1 speakers or an AV receiver via a TOSlink optical cable for surround sound. As a multimedia PC, the G5 rivals high-end Windows PCs and entry-level workstations. The FireWire 800 port is a boon for video enthusiasts, allowing faster transfers of those multigigabyte home movies There is ample space for memory upgrades, and you can install another SATA hard drive in the available drive bay.—JSD PERFORMANCE Multimedia: 32.7 V I D E O llllm Apple Power Mac G5 Dual 2 GHz Two 2-GHz PowerPC G5s, 1GB DDR SDRAM, 160GB SATA hard drive, DVD-R/CD-RW SuperDrive, 20-inch wide-screen LCD (1,680by-1,060), three USB 2.0 and two USB 1.1 ports (on keyboard), two FireWire 400 and one FireWire 800 port, $5,126 direct. 800692-7753, www.apple.com. It doesn’t get any better than this for gamers, thanks to the THXcertified Logitech Z-680 speakers (five speakers, subwoofer, and wireless remote), Creative Labs Sound Blaster Audigy 2 card, and 19-inch display. Wireless Ethernet makes this system easy for gamers to hook up at LAN parties. Multimedia: 33.6 Alienware Aurora DDR 2.2-GHz Athlon 64 FX-51, 1GB DDR SDRAM, two 160GB SATA RAID 0 hard drives, DVD±RW and CD-RW drives, 19inch CRT, eight USB 2.0 (four on front) and three FireWire ports (one on front), $4,649 direct. 800-254-3692, www.alienware.com. GAMING lllll M U S I C llllm P H OTO S llllm iPhoto is the standard all other beginner-level photo packages must measure against. The G5 has generous hard drive space, and 1GB of RAM is a solid amount of memory for working with large images. A flash media reader would be welcome, but if you have only one camera, the built-in USB ports are enough. V I D E O llllm The G5 is a Mac-head video enthusiast’s dream: a 160GB SATA hard drive (with room for one more), FireWire, dual G5 processors, support for up to 8GB of 128-bit RAM, 4X G A M I N G llllm The G5 has the hardware to run 3-D games well. The ATI Radeon 9800 Pro is a respected high-end card, and Apple’s AGP Pro version does away with the extra power connector found on the Windows version. Companies like Aspyr Media continue to port games to the Mac platform. PERFORMANCE For the Apple Power Mac G5 test results, log on to www.pcmag.com/ applescores. SUPPORT The standard warranty for parts and labor is one year, including on-site service on the AppleCare Protection Plan. Toll-free technical support is available from 9:00–9:00 eastern time daily. www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 85 High-End PCs TKTKTDUMMY TEXT Compaq Presario 8000T MULTIMEDIA lllmm MusicMatch Jukebox, Veritas RecordNow, and dual optical drives, combined with the massive Klipsch ProMedia Ultra 5.1 surroundsound speaker system, make for a great music-making and listening experience. 3.2-GHz Pentium 4, 1GB DDR SDRAM, two 120GB RAID 1 (mirror) hard drives, DVD+RW and CD-RW drives, 17-inch LCD (1,280-by-1,024), six USB 2.0 (two on front) and two FireWire ports (one on front), $3,296 direct. 888-999-4747, www.hp.com. P H OTO S l l l m m Less sexy than its peers, the Compaq Presario 8000T is still a capable machine. The hard drive configuration on our test system was a bit unusual—the two 120GB hard drives were mirrored using RAID 1, giving you a total of 120GB of storage, rather than 240GB across the two hard drives. Aside from that, the 8000T has a 17-inch LCD, as well as DVD+RW and CD-RW drives. While the matte gray and black tower case stands 18 inches high, there are no bays available for expansion; other PCs with cases three inches taller have up to seven free bays. Overall, this is a solid system that is dulled by the company it keeps. For an extra $103, you can get the higher-performing, fuller-featured Dell system.—BH The core platform is solid, but you’ll need to add your own image-editing software to keep up with some of the other systems here. Microsoft Paint is included for basic photo tasks. Dell Dimension XPS MULTIMEDIA llllm Dell has all the bases covered with Dell Jukebox (a relabeled MusicMatch Jukebox Basic) and the Digital Media Experience interface and remote control. VIDEO lllmm For playing DVDs, the 8000T, with InterVideo’s WinDVD and the Klipsch speakers, is fine. But the smallish (for this roundup) 120GB hard drive capacity and MUSIC lllll 3.2-GHz Pentium 4, 1GB DDR SDRAM, two 250GB SATA hard drives (RAID 0), DVD+RW and CD-RW drives, 20-inch LCD (1,600-by-1,200), eight USB 2.0 (six on front) and two FireWire ports (one on front), $3,399 direct. 800-388-8542, www.dell.com. Not everyone is convinced the TV tuner/PVR component of Microsoft Windows XP Media Center Edition is ready for prime time. For such people, Dell offers the Dell Dimension XPS with Digital Media Experience—software with the same kind of interface as Windows XP Media Center Edition but without the TV tuner and PVR software. (Dell offers Windows XP Media Center Edition on the Dimension 4600, 4600C, and 8300.) Other attractive features include the 20-inch LCD, the generous number of USB 2.0 and FireWire ports, and the multimedia software bundle, which lets you edit, rip, burn, and play to your heart’s delight. The Dell system handles itself well as a gaming system and excels at multimedia. Just be sure to load your own photo software.—BH Falcon Northwest Mach V FX-51 lllll 2.2-GHz Athlon 64 FX-51, 1GB DDR SDRAM, two 250GB RAID 0 hard drives, DVD-RW, CD-RW, and DVD-ROM drives, 20-inch LCD (1,600-by1,200), six USB 2.0 (two on front) and five FireWire ports (one on front), $6,245 direct. 888-325-2661, www.falcon-nw.com. First and foremost, the Falcon Northwest Mach V FX-51 is a gaming system, so naturally it also has the hardware to handle almost any multimedia job. If you’re into video editing, the included software and two 250GB RAID 0 hard drives will let you hit the road running. Living up to its name, the Mach V delivers the speed, scoring first or second on virtually all of our performance tests. The Mach V has the new AMD Athlon 64 FX-51 CPU and the nVidia GeForce FX 5950, a configuration it shares with the ABS, Alienware, Polywell, and Voodoo units. If cost is an issue, lose the paint job or check out one of the less expensive systems that rival the Mach V’s performance, like the Velocity Micro ProMagix DX-W.—JB 86 MUSIC lllll P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com P H OTO S lllmm The Dell system is weakest in the photos category. Although it comes with Adobe Photoshop Album for cataloging, viewing, and minor image-correcting, as well as Jasc Paint Shop Pro 8, they are only 60day trial versions. V I D E O llllm The Dimension XPS is a very good option for video fans: It includes the editing software Dell Movie Studio, which consists of Roxio’s VideoWave Movie Creator 4.0 and Sonic RecordNow!, as well as two huge 250GB hard MULTIMEDIA M U S I C llllm The Mach V ships with beatthumping Logitech Z-680 5.1 speakers. Having three optical drives eases disc-to-disc burning, but the lack of any included music-ripping software beyond Windows Media Player is a drawback. P H OTO S lllmm With no addditional photoediting software beyond what comes with Windows XP Professional, the Mach V leaves users with Microsoft Paint for very basic editing. entry-level software (Microsoft Windows Movie Maker 2) aren’t competitive in this category. GAMING llllm The Klipsch speakers give a big boost to your game playing, and the system’s underpinnings are just as sound, though a larger monitor would improve the immersion experience. PERFORMANCE M U LT I M E D I A : 27. 6 Business: 19.5 Multimedia: 27.6 SUPPORT The standard warranty for parts and labor is one year. No on-site service is available. Toll-free technical support is 24/7. drives to store hours of video and a 20-inch high-res LCD. But we wish the system had a multiformat DVD-recordable drive. G A M I N G llllm The Dimension XPS has all the hardware in place for gaming, with kickin’ speakers and a massive display, which, for an LCD, showed little smearing. But its high-end ATI Radeon 9800 XT graphics card needs a bit more optimizing. PERFORMANCE Business: 22.1 Multimedia: 29.8 SUPPORT The warranty is two years for parts and labor, including on-site service. Toll-free technical support is available 24/7. Studio 8, so users can jump right in with editing. G A M I N G lllll Gaming is an immersive experience. The Mach V’s sound, graphics, and speed are awesome, as is the massive 20-inch LCD, which has a fast 25-ms refresh rate. The system’s overclocked GPU helped it achieve top scores on our gaming tests. PERFORMANCE Business: 25.4 Multimedia: 34.0 V I D E O llllm While not aimed at the video-editing crowd, the Mach V easily handles the task with its ample hard drive space configured in RAID 0, its fast processor, and lots of RAM. Bundled software includes Pinnacle SUPPORT The warranty for parts and labor is one year, including on-site service. Toll-free technical support is available from 11:00–9:00 eastern time M–F. High-End PCs Hear It, See It, Experience It W ant to burn your favorite jazz CD? Get rid of the red eye from your son’s last birthday party pics? If so, you’ll need more than just hardware, and many manufacturers offer software bundles with your new PC to satisfy some of your hobbyist needs. Below is a list of multimedia programs that are often included. MUSIC EASY CD & DVD CREATOR BASIC EDITION This is a dedicated CD- and DVD-burning tool that can help your new CD burner reach its highest speed potential. MUSICMATCH JUKEBOX Our Editors’ Choice for the past several years, this program lets you rip MP3, WAV, or WMA files and burn audio CDs (not data CDs). You can also upload playlists of your digital music to your portable music player. Upgrade to rip and burn at higher speeds and get more features for volume control and organization. NERO EXPRESS 6 Whether you want to make an audio CD or back up your data, this program will burn quicker than most free music applications. The bundled version you receive with your PC is a lite version of Ahead Software’s Nero retail package. To rip MP3s you’ll need to buy a separate encoder, and to burn them you must download a free decoder. REALONE PLAYER Use this basic software to organize and play your MP3, WAV, and WMA files. You’ll be able to rip to MP3, RealAudio, and WMA (with a free plug-in), as well as burn MP3 and RealAudio files. Unless you upgrade to a premium version for better burning speeds, leave the CD creation to a speedier program like Roxio’s Easy CD & DVD Creator. SONIC RECORDNOW! This program won’t organize your music files into nifty playlists, but it will burn music and data CDs quicker than most basic media players. It also burns video to DVD. WINDOWS MEDIA PLAYER Windows Media Player, which is preinstalled on all Windows machines, plays and rips WMA files and can burn audio CDs. It can play MP3s, but you’ll need to find a third-party plug-in to rip MP3s. PHOTOS ADOBE PHOTOSHOP ALBUM An Editors’ Choice for image management software, Adobe Photoshop Album provides a clean interface for uploading and organizing digital images. The simple correction tools aren’t meant for heavy editing, but they offer the professional results of Photoshop. ADOBE PHOTOSHOP ELEMENTS 2.0 A recent Editors’ Choice, Adobe Photoshop Elements 2.0 takes the sophistication of Adobe Photoshop and, keeping new users in mind, blends it with some excellent easy-to-use editing tools. Features include Web publishing, easy photo resizing for attaching pictures to e-mails, and PDF slide shows. 88 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com JASC PAINT SHOP PRO 8 Although this photo-editing program has some quick-fix beginner’s tools like adjusting red eye and fixing sharpness, you’d be missing out if you didn’t take advantage of the full toolset. Advanced layer technology allows editing to be done separately from the original image. MICROSOFT PICTUREIT! PHOTO 7.0 You won’t find this version of Microsoft PictureIt! anywhere else except bundled with your new PC. It offers solid image-editing tools that are easy for beginners to use. But for higher-caliber features, you’ll need to upgrade to Microsoft Picture It! Photo Premium 9.0. ULEAD PHOTOIMPACT 8 Ulead PhotoImpact 8 is not for newbies. It has an extraordinary range of features, from image editing and enhancement with vector tools to special effects and Web publishing. It can take some time to learn. VIDEO ARCSOFT SHOWBIZ DVD This program is best for beginners looking to convert their VHS tapes to DVDs, although it can also serve as an easy solution for more advanced users looking for a no-fuss burning tool. You’ll have full control over choosing your chapter titles, borders, and colors, and you can even insert slide shows into your DVD movies. PINNACLE STUDIO 8 Pinnacle Studio 8 provides a great mix of film editing and DVD authoring, earning an Editors’ Choice last year. There is some room for you to grow with this software; many of the features have simple solutions coupled with more advanced options. SONIC MYDVD This program, part of Sonic MyDVD Video Suite 4.0, offers a troublefree way to transfer videos from VHS to DVD. You can use this software to import video footage onto your machine (provided you have the right hardware). You can then set specific chapter lengths and let MyDVD do the rest of the work on its own. ULEAD DVD MOVIEFACTORY 2 This solution’s wizard-style interface makes capturing and editing video and authoring and burning DVDs simple. You can transfer video directly to DVD using preset chapter definitions and very little skill. This direct capture is especially helpful if your hard drive isn’t large enough to store large video files. ULEAD VIDEOSTUDIO 7 This software has enough editing and authoring tools to keep intermediate videographers happy, but it won’t go over the heads of motivated beginners, either. The program can easily write DVDs, VCDs, and SVCDs with basic menu and chapter items. WINDVD 5 This is one of the most popular DVD players around because of its extra features and clear interface. You can capture video and bookmark your favorite moments. Time-stretching capabilities let you watch movies at half or double speeds.—Jennifer Harsany High-End PCs Gateway 710XL MULTIMEDIA llllm MusicMatch Jukebox 8.0 and Roxio’s Easy CD & DVD Creator 5 are included for music ripping and CD creation. The system comes with the popular and superb Creative Labs Sound Blaster Audigy 2 sound card and better-than-average speakers. 3.2-GHz Pentium 4, 1GB DDR SDRAM, two 250GB RAID 0 hard drives, DVD±RW and CD-RW drives, 18-inch LCD (1,280-by1,024), eight USB 2.0 (two on front) and two FireWire ports (one on front), $3,599 direct. 800-221-9616, www.gateway.com. The Gateway 710XL is one of the most well-rounded systems for video editing and a top system overall for multimedia. Aside from the impressive hardware—two 250GB RAID 0 hard drives, DVD±RW and CD-RW drives, and a 3.2-GHz CPU—the system comes with Gateway Movie Creator VCD/DVD, which includes Pinnacle Studio 8. We just wish the system’s performance was a bit more noteworthy. Feature-wise, the 710XL has virtually everything a Media Center PC has except a TV tuner and big-screen Windows interface. Most notable is the memory card reader on the front. The 710XL doesn’t have much expandability; there is only one free drive bay. But for your media needs, Gateway delivers.—BH P H OTO S llllm A front-panel memory card reader lets you upload photos from cameras using CompactFlash, Memory Stick, MMC/SD, SmartMedia, or xD-Picture Card (via an adapter). Microsoft PictureIt! 7.0 handles basic photo tasks. VIDEO lllll Aside from the high-end hardware, the inclusion of Pinnacle Studio 8 helps push the 710XL to the top among video-editing sys- IBM ThinkCentre A50p MULTIMEDIA llmmm The inclusion of Sonic RecordNow! 5.1 ripping and CDcreation software makes the A50p reasonably well equipped for music. The integrated SoundMax Cadenza chipset drives the respectablesounding (but aging) Level 9 Monsoon PlanarMedia 9 three-piece speaker system. M U S I C lllmm 2.8-GHz Pentium 4, 1GB DDR SDRAM, 120GB hard drive, DVD/CD-RW drive, 17-inch LCD (1,280-by-1,024), eight USB 2.0 (two on front) and three FireWire ports (one on front), $1,648 direct. 800-426-4968, www.ibm.com. If you want an IBM label on a high-end consumer PC, the IBM ThinkCentre A50p represents the station stop nearest your destination. Just understand that it’s still pretty far removed from the other systems here. The A50p is more of a capable (but not blazingly fast) home-office machine to which you can add multimedia apps at your own expense. But it’s also about $1,000 less than the others here. The A50p comprises a small tower PC with modest hardware (a 2.8-GHz P4 and a 120GB hard drive), a single optical drive, and a 17-inch LCD. If your computing mixes business with pleasure and you don’t mind buying your own apps, the A50p is worth considering; otherwise, look elsewhere.—BH MPC Millennia 920i Creative Studio llllm 3.2-GHz Pentium 4, 1GB DDR400 SDRAM, two 160GB RAID 0 hard drives, DVD±RW/ CD-RW and DVD/CD-RW drives, 19-inch LCD (1,280-by-1,024), eight USB 2.0 (two on front) and three FireWire ports (one on front), $2,999 direct. 888-224-4247, www.buympc.com. Comparatively speaking, the MPC Millennia 920i Creative Studio is a steal—just under three grand for a blazing-fast system with 320GB of hard drive storage, a 19-inch display, first-rate graphics and sound cards, and superior multimedia apps. The only less-than-leading-edge pieces of equipment are the Creative Labs speakers and the 19-inch LCD. Upgradability of the 18-inch-tall tower suffers a bit from having just one free drive bay and one free PCI slot. (One bay is taken by an Iomega Zip 750MB drive, and another holds the floppy drive.) This system appeals to enthusiasts who don’t need a see-through side panel and neon lighting.—BH 90 M U S I C lllll P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com tems in this roundup. Gateway even throws in a few blank DVD-Rs and CD-Rs and a jacket, as well as a disc label-printing kit. G A M I N G llllm Top-drawer components— such as the nVidia GeForce FX 5950G Pro—make for a very good gaming experience. The Boston Acoustics BA7900 5.1 speakers, custom-built for Gateway, are an older design but are still high-quality. PERFORMANCE Business: 23.0 Multimedia: 29.5 SUPPORT The standard warranty for parts and labor is one year. On-site service for one year costs $148.99. Toll-free technical support is available 24/7. DVD/CD-RW drive, however, keeps you from burning DVD movies. G A M I N G llmmm The mainstream ATI Radeon 9600 Pro is a solid graphics card, but the IBM ThinkCentre A50p shouldn’t be considered a gaming system. PERFORMANCE Business: 18.9 Multimedia: 24.4 P H OTO S llmmm IBM doesn’t include any software other than Windows XP’s rudimentary view and print capabilities. The 17-inch LCD, 1GB of RAM, and front USB ports give the A50p solid basics. SUPPORT The standard warranty is three years for parts and one year for labor. On-site service is $75 for two years. Toll-free technical support is available 24/7. V I D E O llmmm The only real positive here is Sonic RecordNow MAX, which lets you burn VCDs or SVCDs. The MULTIMEDIA M U S I C lllll MPC goes well beyond the typical MusicMatch Jukebox Basic offering for audio, with Ahead Software’s Nero suite, which comprises ripping, editing, coverdesigning, and burning tools. P H OTO S llllm Roxio’s PhotoSuite 5 provides decent photo-editing capabilities and lets you burn photos to CD. V I D E O lllll Pinnacle Studio 8 (editing, authoring, and burning) with Pinnacle Hollywood FX (3-D effects and transitions) should satisfy most video enthusiasts. Ahead Software’s Nero Express provides additional ways to burn your movies to DVD and CD. 320GB of storage space holds a lot of videos and home movies. G A M I N G llllm The screen is large, and the graphics and sound cards are first-rate. The Creative Inspire 6.1 6600 surround speakers are decent (the sixth speaker is for rear-center surround), but photon torpedoes don’t sound quite as explosive as they do on Klipsch or Logitech speakers. PERFORMANCE Business: 21.7 Multimedia: 29.1 SUPPORT The standard warranty is three years for parts and labor, including on-site service. Toll-free technical support is 24/7 for three years. High-End PCs New Technologies, Better Performance The high-end desktop category is the home of the newest technology, including five Athlon 64 FX-51s and a dual-processor G5 desktop, the new nVidia GeForce FX 5950, and the ATI Radeon 9800 XT. FX’s GPU and on-board memory for the Serious Sam and Splinter Cell tests. On the 3DMark03 tests, the Velocity Micro PC (with a P4 and an nVidia GeForce FX 5950) was competitive with the PCs powered by the Athlon 64 FX-51 and the same graphics chipset. It surpassed them at 1,024-by-768 resolution and tied for first place at 1,600-by-1,200. The Dell machine’s Serious Sam score at 1,024-by-768 resolution lagged behind the other PCs except the IBM ThinkCentre A50p. But when we cranked it up to 1,600by-1,200, this desktop was once again competitive, showing that it can run OpenGL games well at high resolution. We included Splinter Cell among our tests for its use of DirectX 8.1. We had to turn off anti-aliasing to run this test, because it is incompatible with DirectX. The Dimension XPS scored right at the average among the high-end Windows-based PCs with 256MB video cards (this excludes the IBM desktop, which has a 128MB card). All of those high-end systems scored 30 fps or better on both game tests, which means they can run these games with smooth video. The IBM unit, with its more mainstream video system, had playable results at the lower resolution but choked at the higher resolution and filter setting. ABS Awesome 6350 Athlon 64 FX-51 (2.2 GHz) 2.6 2.7 2.6 2.6 Alienware Aurora DDR Compaq Presario 8000T Athlon 64 FX-51 (2.2 GHz) P4 (3.2 GHz) 3.2 1.6 2.7 2.3 2.6 2.8 2.7 2.3 NEW MULTITASKING TESTS With this issue, PC Magazine Labs introduces a new suite of Business Winstone 2004 Multitasking tests, which measure the performance of simultaneous tasks in scenarios simulating day-to-day duties (see the table below). A Hyper-Threading–enabled P4-based system, the Gateway 710XL, tied for first place overall and led the pack on scenario 3, which uses the most applications and is the most stressful. The P4-powered MPC Millennia 920i Creative Studio and the Dell Dimension XPS also earned high scores on the new tests, tied for the second- and third-highest numbers overall. The Athlon 64 FX-51–based Voodoo and Falcon Northwest PCs (tied for first- and second-highest scores) were in the same league as the best of the P4 systems, partly because the Athlon is more efficient at the branchy code found in office apps. In addition, the overclocked nVidia GeForce FX 5950 GPU helped off-load some of the screen redraws, which are a factor in the scores.—Analysis written by Joel Santo Domingo Dell Dimension XPS Falcon Northwest Mach V FX-51 Gateway 710XL P4 (3.2 GHz) Athlon 64 FX-51 (2.2 GHz) P4 (3.2 GHz) 2.7 3.9 3.4 2.5 2.9 2.5 3.1 2.7 3.2 2.8 2.9 3.0 J We used three different multitasking test IBM ThinkCentre A50p P4 (2.8 GHz) 1.9 1.8 2.4 2.1 MPC Millennia 920i Creative Studio Polywell Poly 900NF3-FX1 Velocity Micro ProMagix DX-W P4 (3.2 GHz) 2.9 2.6 3.1 2.9 Athlon 64 FX-51 (2.2 GHz) P4 (3.2 GHz) 3.1 2.9 2.9 2.6 2.6 1.2 2.8 1.6 Voodoo F1 Liquid Athlon 64 FX-51 (2.2 GHz) 3.6 3.2 2.7 3.0 THEY’VE GOT GAME The Falcon Northwest Mach V FX-51, with its overclocked nVidia GeForce FX 5950, achieved the second-highest 3DMark03 score at 1,024-by-768 resolution. Yet when we subsequently updated to the latest nVidia Detonator 50 drivers and started taxing the system’s 3-D capabilities, the Mach V started crashing. As an experiment, we clocked the GPU down to the reference 475-MHz clock speed, whereupon the Mach V achieved 3DMark03 scores of 5,277 and 2,347, consistent with the other Athlon/ GeForce FX combos. Although our table shows the 3DMark03 scores achieved with the overclocked GPU, we used the slower reference speed on the GeForce BUSINESS WINSTONE 2004 MULTITASKING TESTS High scores are best. Bold type denotes first place. PROCESSOR SCENARIO 1 SCENARIO 2 SCENARIO 3 OVERALL scenarios. Scenario 1: Internet Explorer and Outlook run in the foreground, while files copy in the background. Scenario 2: Excel and Word run in the foreground, with WinZip archiving in the background. Scenario 3: Access, Excel, FrontPage, PowerPoint, Project, and WinZip run in the foreground, while Norton AntiVirus runs in the background. RED denotes Editors’ Choice. We tested the Pentium processors with Hyper-Threading enabled. HIGH-END CONSUMER DESKTOPS High scores are best. Bold type denotes first place. Processor Graphics chipset Business Winstone 2004 Serious Sam: The Second Encounter 1,024 x 786 1,600 x 1,200 1,024 x 1,600 x 1,200 786 (fps) (fps) 1,024 x 1,600 x 786 (fps) 1,200 (fps) 2X/2X 4X/4X 2X/2X 4X/8X Off/2X Off/8X 33.6 32.7 27.6 5,072 5,049 4,331 2,291 2,177 1,857 150 132 118 65 56 51 47 58 49 38 39 35 Anti-aliasing/Anisotropic filtering K ABS Awesome 6350 Alienware Aurora DDR Compaq Presario 8000T Athlon 64 FX-51 (2.2 GHz) Athlon 64 FX-51 (2.2 GHz) P4 (3.2 GHz) nVidia GeForce FX 5950 nVidia GeForce FX 5950 nVidia GeForce FX 5950 24.2 24.1 19.5 Dell Dimension XPS P4 (3.2 GHz) ATI Radeon 9800 XT 22.1 29.8 4,917 2,061 113 68 52 38 Falcon Northwest Mach V FX-51 Gateway 710XL IBM ThinkCentre A50p MPC Millennia 920i Creative Studio Polywell Poly 900NF3-FX1 Velocity Micro ProMagix DX-W Voodoo F1 Liquid Athlon 64 FX-51 (2.2 GHz) P4 (3.2 GHz) P4 (2.8 GHz) P4 (3.2 GHz) Athlon 64 FX-51 (2.2 GHz) P4 (3.2 GHz) Athlon 64 FX-51 (2.2 GHz) nVidia GeForce FX 5950 nVidia GeForce FX 5950G Pro ATI Radeon 9600 nVidia GeForce FX 5950 nVidia GeForce FX 5950 nVidia GeForce FX 5950 nVidia GeForce FX 5950 25.4 23.0 18.9 21.7 24.3 23.6 27.5 34.0 29.5 24.4 29.1 33.5 30.8 34.0 5,503 2,425 4,662 1,992 2,534 1,129 5,290 2,350 5,251 2,368 5,547 2,425 5,264 2,284 150 119 53 129 125 133 146 89 52 21 66 67 70 62 61 49 31 53 53 62 54 43 38 21 RED denotes Editors’ Choice. We tested each machine with 1GB of RAM. The Apple Power Mac G5 Dual 2 GHz is not compatible with our Windows-based tests. 92 Tom Clancy’s Splinter Cell 3DMark03 Multimedia Content Creation Winstone 2004 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com 38 39 40 35 High-End PCs Polywell Poly 900NF3-FX1 MULTIMEDIA llllm This is one of the few systems here that doesn’t use the Creative Labs Sound Blaster Audigy 2 sound card, opting for the nVidia nForce3 with the integrated SoundStorm 5.1 audio solution. The difference is noticeable, especially when paired with Creative Inspire 5.1 5200 speakers. The software bundle includes MusicMatch Jukebox and Ahead Software’s Nero. 2.2-GHz Athlon 64 FX-51, 1GB DDR SDRAM, two 36GB RAID 0 hard drives, removable 200GB hard drive, DVD±RW drive, 19-inch CRT, six USB 2.0 (two on front) and two FireWire ports (one on front), $2,999 list. 888-708-6636, www.polywell.com. The Athlon 64–based Polywell Poly 900NF3-FX1 isn’t as flashy or expensive as the Alienware, Falcon Northwest, or Voodoo boxes. It’s loaded with top components and a balanced configuration for both gamers and multimedia users. Photo buffs will appreciate the built-in CompactFlash, Memory Stick, Secure Digital, and SmartMedia slots. TV lovers will enjoy the included TV tuner and decent PVR software. And video makers will be pleased by the multiformat optical drive and excellent video software. At under $3,000, there are a few trade-offs, like reduced-quality speakers, audio card, and monitor. Yet Polywell’s understanding of the price/ performance ratio shows in this solid system at a justifiable price.—NS P H OTO S lllmm Although the system doesn’t come with photo-editing software, the memory card slots are a plus. V I D E O lllll Most users will be quite satisfied with the included DVD-authoring and burning capabilities, as well as the the TV tuner and PVR. A multi- Velocity Micro ProMagix DX-W MULTIMEDIA lllll Like several of the high-end desktops here, the ProMagix comes with the top-end Creative Labs Sound Blaster Audigy 2 sound card and awesome-sounding Klipsch ProMedia Ultra 5.1 speakers. 3.2-GHz Pentium 4, 1GB DDR SDRAM, two 36GB RAID 0 hard drives, one 200GB hard drive, DVD±RW and CD-RW drives, 19-inch CRT, eight USB 2.0 (one in front) and one FireWire port, $3,240 direct. 800-3037866, www.velocitymicro.com. Bring it on. The Velocity Micro ProMagix DX-W is a high-end machine suited for multimedia enthusiasts and gaming junkies alike. Its powerful components and aesthetics make it look like a gaming system: The system sports a seethrough case, a 3.2-GHz Intel Pentium 4 CPU and the new nVidia GeForce FX 5950. Add to that three hard drives—two in a RAID 0 configuration—and the temperature reader on the front panel, and it’s easy to see why gamers love this system. Photo and video enthusiasts will be ecstatic with the bundled software combined with the high-end hardware. The ProMagix can handle whatever role you choose for it with aplomb.—JB Voodoo F1 Liquid llllm 2.2-GHz Athlon 64 FX-51, 1GB DDR SDRAM, two 36GB RAID 0 hard drives, one 250GB hard drive, DVD±RW drive, 22-inch CRT, six USB 2.0 and one FireWire port, $5,495 list. 888-708-6636, www.voodoopc.com. There’s never a dull moment with the Voodoo F1 Liquid—an insanely configured, canary yellow high-performance gaming system. The similarly insane (yet not the highest) price is due to top peripherals, a custom paint job, a CPU/GPU liquid-glycol–based cooling system, and a lifetime component upgrade plan. Based on an AMD Athlon 64 FX-51, an overclocked nVidia GeForce FX 5950, two 10,000-rpm 36GB RAID 0 hard drives, and a 7,200-rpm 250GB hard drive, this unit delivers excellent gaming performance. One annoyance: Our unit did not include front USB 2.0 ports (expected in upcoming models). But if you have the bucks and the need for extreme gaming or content creation speed, the Voodoo F1 Liquid can work its magic for you.—NS 94 M U S I C llllm P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com M U S I C lllll P H OTO S llllm Not all systems come with photo software, yet Velocity Micro smartly includes the midlevel Jasc Paint Shop Pro 8 for managing and editing photos. V I D E O lllll The inclusion of videoediting packages, including Pinnacle Studio 8, makes this system attractive to videophiles. And with ample hard drive space, you won’t have to worry about room for your raw video files for a while. MULTIMEDIA MUSIC llllm With the Klipsch ProMedia Ultra 5.1 speakers, an Audigy 2 Platinum eX, and Zalman 5.1-channel headphones, the hardware side of the equation is very strong (though presently, you must unplug the speakers to install the headphones, something Voodoo is fixing soon). InterVideo’s WinDVD combines with Ahead Software’s Nero Express to handle multiformat ripping and burning needs. PHOTOS lllmm The F1 is configured as an extreme gaming system: No special photo-editing software or memory card readers are included. VIDEO lllll A 72GB RAID 0 array and a separate 250GB hard drive provide ample video storage space for the format DVD±R drive adds flexibility that not all the systems here provide. G A M I N G llllm You can’t go wrong with an AMD Athlon 64 FX-51 and nVidia GeForce FX 5950 combination. Polywell chose not to overclock the 5950 as aggressively as Falcon Northwest, Velocity Micro, and Voodoo did. PERFORMANCE Business: 24.3 Multimedia: 33.5 SUPPORT The standard warranty is three years for parts and five years for labor. On-site service costs $75 a year for up to three years. Toll-free technical support is from 10:30–8:30 eastern time M–F. G A M I N G lllll Gamers might be tempted to buy one of the labeled “game” machines, but this system runs games very smoothly—even at highquality settings—for less money and with the same level of performance. It even took first place on our 3DMark03 tests. PERFORMANCE Business: 23.6 Multimedia: 30.8 SUPPORT The standard warranty for parts and labor is three years. On-site service is included for one year, and you can purchase optional two- or threeyear service. Toll-free technical support is 24/7. casual video producer. The DVD±RW drive delivers media flexibility, and the 22-inch CRT is wonderful to use with InterVideo’s WinDVD suite and Ulead DVD MovieFactory. GAMING lllll The F1 was built for extreme gaming and stresses the stability afforded by its custom Cool IT chilling solution. The nVidia GeForce FX 5950 and the large 22-inch NEC SuperBright CRT add to the graphics immersion. PERFORMANCE Business: 27.5 Multimedia: 34.0 SUPPORT The warranty for parts and labor is three years. No on-site service is available. Toll-free technical support is 9:30– 8:00 eastern time Monday–Saturday. Value Desktops These days, $1,000 goes a long way. esktops that cost under $1,000 are white hot in the marketplace, probably because these PCs aren’t just for bargain hunters, first-timers, and school kids anymore. D True, these systems aren’t breaking performance records, but their everincreasing processor speeds, graphics card updates, and hard drive improvements take these systems beyond respectability. They can handle generalpurpose or recreational computing in the home, office, or dorm. That’s not to say affordability doesn’t come at a price. Each value PC features cost-containment compromises, so one approach to choosing the best system is deciding which trade-offs you can live with. Here are a few things to consider before buying. PROCESSORS AND GRAPHICS For typical computer use, you don’t need the fastest processor; 2.4 GHz is a good starting point. An integrated graphics system works fine for most people, but if your workload is graphics-intensive, opt for a solution like the nVidia GeForce FX 5200, or if you can swing it, the nVidia GeForce FX 5600 Ultra. MEMORY Many PCs—especially value systems—come with either 256MB or (gasp!) 128MB of RAM. But to get the most bang from your system without breaking the bank, consider an upgrade to 512MB before buying. It’s the least expensive way to get more performance—and life—from your value system. OPTICAL DRIVES Don’t attempt to save a few bucks by skimping on your system’s optical drive. We promise you that you will want the capabilities of a DVD±RW drive and a CD-ROM drive, or at the very least a DVD/CD-RW drive. (The added bonus of the multiformat drive is that no matter what media standard you choose, you’re covered.) DISPLAY Increasingly affordable LCDs have become viable alternatives to CRT monitors in sub-$1,000 systems. Low bulk and small footprints make them well suited to tight spaces, and their sleek physiques are a bit cooler-looking than the traditional tube displays. In the value price range, however, the LCD’s cachet and convenience means a trade-off in screen real estate, in terms of both active screen size and pixel resolution. If you routinely crunch large spreadsheets, do desktop publishing or image design, or just want to play games on a big screen, forego the cool—you’ll wish you had a 17inch (1,280-by-1,024) CRT. PORTS If you don’t own one yet, chances are good that your future holds a digital camera, DV camcorder, MP3 player, handheld device, or another still- ABS Awesome 3350 unheard-of gadget that you’ll routinely plug in to your PC. To accommodate such devices along with printers, scanners, and game controllers, look for plenty of USB 2.0 ports (not the older 1.1 technology). Also, try to get at least one FireWire port for digital video. For quick plug/unplug convenience, you can’t beat front-panel access. SPEAKERS If gaming or digital music is important to you, you’ll be glad to hear that several value-priced PCs offer impressive speaker and sound card combinations. You won’t find home theater quality on systems priced below a grand, but some dualsatellite speaker setups provide a pleasant earful, and three-piece satellite/subwoofer combinations can rock your world. SOFTWARE If you’re shopping for your first PC, pay close attention to the collection of preinstalled software. You can save big bucks if the bundle includes essentials such as virus protection utilities or specialpurpose programs, such as audio recorders and image editors. Even if you’re replacing (and recycling) an older PC and plan to reinstall all your favorite programs, consider comparing bundled programs that handle activities your old system didn’t offer, such as DVD authoring. And make sure those old programs can run on your new OS. Utilities, in particular, need to be upgraded if you’re moving from Windows 98 to Windows XP.—Jim Akin MULTIMEDIA MUSIC llllm llllm 2.08-GHz Athlon XP 2800+, 512MB DDR SDRAM, 120GB hard drive, CD-RW and DVD-ROM drives, 17-inch CRT, six USB 2.0 ports (two on front), $999 direct. 800876-8088, www.abspc.com. This not your typical ho-hum value system. Its metallic silver and aqua case sports a clear side panel, flashing blue neon lights, and a glowing purple cooling fan. Even better than the stylish accoutrements is its high-end graphics card, the nVidia GeForce FX 5600 Ultra, which helps it dramatically outperform every value system in this roundup on our 3-D tests. This ABS unit is highly upgradable, with room for four additional hard drives and three open PCI slots. The only thing missing here is a DVDrecordable drive—two systems in this value roundup have one. Though excellent for games, it also has top audio capabilities, as well as solid photo and decent video features. No matter what your hobby is, the ABS Awesome 3350 has the power to please.—JD 96 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com The ABS unit has the best sound system in the value roundup, thanks to the Logitech Z-640 5.1 speakers. And the Nero CD-burning program and MusicMatch Jukebox let you easily burn, rip, and organize audio CDs or convert your favorite audio tracks to MP3s. video editors may want to look to the eMachines or Systemax PCs. GAMING llllm This is the best gaming system you can get for the money: The highend nVidia GeForce FX 5600 Ultra graphics card combined with 5.1 surround-sound audio and the 17-inch NEC monitor make playing Tom Clancy’s Splinter Cell a blast. PHOTOS lllmm The two USB ports in front are convenient for plugging in a camera, and the tools that come with Ulead PhotoExplorer 8 are powerful and easy to use, with step-by-step on-screen instructions. But its small CRT and lack of memory card slots are drawbacks. VIDEO llmmm The ABS Awesome 3350 lacks a DVD recorder and a midrange video-editing program, so aspiring www.pcmag.com NOVEMBER 25, 2002 PERFORMANCE Business: 19.9 Multimedia: 24.5 SUPPORT The warranty is one year for parts and labor, including one year of on-site service. Toll-free support is available 11:30–8:30 eastern time M–F. 96 Value Desktops Apple eMac llmmm 1-GHz PowerPC G4, 128MB SDRAM, ATI Radeon 7500, 60GB ATA hard drive, DVD/ CD-RW drive, 17-inch CRT, three USB 1.1 and two FireWire ports, $999 direct. 800692-7753, www.apple.com. While we are typically fans of the Apple eMac, iMac, and PowerBook designs, a look at the current eMac compared with its Windows competitors left us scratching our heads and asking, “Why can’t Apple produce a great computer for under $1,000?” Hard drive space totals 60GB, while most other systems here offer 80GB or more. And if gaming or multimedia tasks are important to you, you’ll need to upgrade to 512MB of RAM; only 128MB is included here. (We tested the system with 512MB of RAM, so it was comparable across platforms. But with the additional memory, the eMac is priced at over $1,000.) The DVD/CD-RW combo drive is a must-have for any home PC user.—JSD MUSIC lllmm Like all Apple computers, the eMac has iLife preinstalled, which includes iTunes and a link to the Apple iTunes Music Store. With 60GB of hard drive space, FireWire, and iTunes, the eMac makes an adequate yet unexceptional base station for your iPod. iPhoto is the standard all other beginner-level photo packages must measure against. You will probably need to buy a USB card reader if you use several memory card formats. But if you use only one camera, iPhoto recognizes many cameras out of the box. VIDEO lllmm lllmm The included Dell Jukebox is great for burning, ripping, and playing MP3s. And the tiny desktop subwoofer gives the speakers a much needed bass boost, but if you crank up the volume too much the sound gets a bit distorted. Unfortunately, Sonic RecordNow! requires an upgrade to convert CD audio to MP3s. MUSIC llllm eMachines T2865 llllm 2.2-GHz Athlon XP 2800+, 512MB DDR SDRAM, 160GB hard drive, DVD±RW and CDROM drives, 17-inch CRT, five USB 2.0 ports (one on front), $928 direct. 801-401-1419, www.emachines.com. If you thought you’d never buy an eMachines PC, now is the time to change your mind. The leading lowcost vendor offers high style and top performance in the eMachines T2865, placing first on Business Winstone and a very close second on our Multimedia Content Creation Winstone tests, and securing our Editors’ Choice. It is the only value PC, aside from the Systemax unit, to include a DVD±RW drive, and it has the largest hard drive (160GB) in the value roundup. Another top feature, the memory card reader on front lets you use all types of media and makes up for the unit having only five USB ports. If you’re looking for a system that packs a lot of punch and features—and saves you a lot of money—this is the clear winner.—JD P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com GAMING lmmmm While games like Jedi Knight II and Tony Hawk’s Pro Skater 4 run adequately when loaded, the relatively small 128MB of RAM led to long game load times. PERFORMANCE For the Apple eMac test results, log on to www.pcmag.com/applescores. SUPPORT The warranty is one year for parts and labor. Toll-free technical support is available 9:00–9:00 eastern time daily. The DVD/CD-RW drive gives the eMac DVD playback capability, and the intuitive iDVD and iMovie give you MULTIMEDIA There’s nothing fancy about the Dell Dimension 4600, but for basic music downloading and recording, word processing, and Internet searching, this system won’t let you down. It includes a big 120GB SATA hard drive, and the three-piece speaker system (including a subwoofer) beats the typical desktop offerings. A drawback for multimedia types is the software bundle: Most of the photo and music programs are trial versions. With an nVidia GeForce FX 5200, the Dimension 4600 scored a distant second to the ABS Awesome 3350 on our 3-D benchmark tests. The flat-panel monitor—usually a nice addition to a value system—was fairly dark and difficult to view from any angle except head-on. So if you’re into gaming, graphics, or video, consider a different monitor.—JD the opportunity to prepare a DVD from home movies, but you will have to transfer the files to a Mac with a SuperDrive if you want to burn a DVD. PHOTOS lllmm Dell Dimension 4600 2.6-GHz Pentium 4, 512MB DDR SDRAM, 120GB hard drive, CD-RW and DVD-ROM drives, 15-inch LCD, eight USB 2.0 ports (two on front), $999 direct. 800-999-3355, www.dell.com. 98 MULTIMEDIA PHOTOS lllmm Dell bundles Jasc Paint Shop Photo Album 4 and Jasc Paint Shop Pro 8, but they are trial versions that expire after 60 days. VIDEO llmmm The lack of a DVD-recordable drive or any type of video-editing software makes the Dimension 4600 hard to recommend to digital-video MULTIMEDIA MUSIC lllmm Roxio’s Easy CD & DVD Creator 6 is easy to use, but the two-piece speaker set that came with our system was so tinny that it was useless for listening to music. You’ll have to spend a little more on an adequate speaker system if music is your thing. PHOTOS lllmm You’ll have to supply your own software, since the T2865 does not include a photo-editing application. But the multiformat card reader makes it easy to upload images—a huge plus. enthusiasts, but Dell includes a copy of CyberLink’s PowerDVD for watching DVDs. GAMING lllmm Compared with the ABS Awesome 3350, which blows away all the value PCs on 3DMark03, the Dimension 4600 finishes a distant second and can handle 3-D games like Splinter Cell. The monitor, however, isn’t ideal for gaming. PERFORMANCE Business: 18.7 Multimedia: 23.9 SUPPORT The warranty is one year for parts and labor, including on-site service. Toll-free technical support is 24/7. import still photos and scanned images into your video project. And of course, the multiformat DVD-recordable drive helps, too. GAMING llmmm While the T2865 did an adequate job of running Splinter Cell in low-resolution mode, it lacks the video and audio components needed to be taken seriously as a gaming machine. PERFORMANCE Business: 20.1 Multimedia: 24.1 VIDEO lllmm The DVD Builder in Easy CD & DVD Creator 6 lets you transfer video directly from your camera to a DVD, or you can add music, scene transitions, and other effects before you burn. The program is fairly simple and lets you SUPPORT The warranty is one year for parts and labor. On-site service costs an additional $99 for two years. Toll-free technical support is available 9:00a–1:00p eastern time daily. Value Desktops O U R T E STS AT A G L A N C E eMachines and ABS Score Big The clear pedal-to-themetal performance leader among the value PCs was the ABS Awesome 3350. With its AMD Athlon XP 2800+ CPU, 7,200-rpm hard drive, and nVidia GeForce FX 5600 Ultra, it scored highest on our Multimedia Content Creation Winstone and 3DMark03 tests, while placing a close second on Business Winstone. Its speed, combined with other features like surround-sound speakers, a relatively large 120GB hard drive, and a well-rounded software bundle, make the ABS Awesome 3350 a powerful all-around PC right out of the box. A less obvious but still exceptional solution is the Editors’ Choice–winning eMachines T2865. Also outfitted with an Athlon XP 2800+, it garnered the best score on Business Winstone and placed a close second on Multimedia Content Creation Winstone. Only its integrated graphics kept it from a respectable 3DMark03 score. 3DMark03 measures a PC’s ability to play DirectX 7, 8, and 9 games; systems that get high scores here are good 3-D–gaming machines. If you are looking for a system that is expandable and capable in 2-D, look hard at the eMachines T2865. You can always upgrade the 3-D graphics later via the available AGP slot. If your plans include playing 3-D games in the future, make sure the PC you buy has an 8X AGP slot on the motherboard. Among the desktops in this roundup, only the Apple eMac and IBM ThinkCentre A50 lack AGP expansion slots—the eMac because of its all-in-one design and the A50 because of its smalldesktop form factor. Of the seven Windows-based value desktops we reviewed, four have integrated graphics subsystems. While integrated graphics work fine for 2-D tasks like spreadsheet creation and Web surfing, the sub-200 scores these systems earned on 3DMark03 suggests that their 3D performance is not up to snuff. The high-end PCs we looked at (page 84) generally got 3DMark03 scores in the neighborhood of 5,000 points at the same 1,024-by-768 resolution. Most of these value desktops would be a good basis for a gaming machine; they just need high-end video cards, larger monitors, and possibly sound cards and speakers. For more on upgrading your video card, look for a PC Magazine story on this topic coming early next year. IBM makes stable, reliable PCs, and the IBM ThinkCentre A50 is that kind of machine. More of a corporate/smalloffice PC than a consumer model, the A50 is a midrange performer; the first-place eMachines unit surpassed it by 31 percent on Business Winstone, and the ABS system surpassed it by 20 percent on Multimedia Content Creation Winstone. Its nonupgradable 3-D graphics chipset is another sticking point. But if all you ask of your computer is reliability and 2-D capability (Web browsing, e-mail, word processing, and spreadsheets), the A50 is good enough. In this case, you are paying for the company behind the product rather than the hot performance scores you find with the other PCs.—Analysis written by JSD The ABS Awesome showed an impressive 3DMark03 score thanks to its graphics chipset. M VALUE DESKTOPS Processor Graphics chipset Business Winstone 2004 Multimedia Content Creation Winstone 2004 ABS Awesome 3350 Athlon XP 2800+ (2.2 GHz) nVidia GeForce FX 5600 Ultra 19.9 24.5 2,431 Dell Dimension 4600 P4 (2.6 GHz) nVidia GeForce FX 5200 18.7 23.9 659 eMachines T2865 Athlon XP 2800+ (2.2 GHz) nVidia GeForce4 MX (integrated) 20.1 24.1 98 Gateway 510S P4 (2.6 GHz) Intel 82865G 16.8 22.8 121 IBM ThinkCentre A50 P4 (2.4 GHz) Intel 82865G 15.4 20.4 131 Systemax Venture HU26 P4 (2.6 GHz) Intel 82865G 16.2 22.5 69 High scores are best. Bold type denotes first place. Anti-aliasing/Anisotropic filtering K 3DMark03 1,024 x 786 2X/2X RED denotes Editors’ Choice. We tested each machine with 512MB of RAM. The Apple eMac is not compatible with our Windows-based tests. 100 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com Business Winstone 2004 measures a PC’s overall performance while running Windows-based business apps like Microsoft Office, Norton AntiVirus, and WinZip. Multimedia Content Creation Winstone 2004 measures a PC’s overall performance when running Windows-based content creation apps, like Adobe Photoshop, Macromedia’s Dreamweaver MX, and Steinberg’s WaveLab. 3DMark03 is a synthetic test that runs through different scenes using various DirectX calls, including the new DirectX 9, to derive a score reflecting the graphics card’s hardware and driver performance. Serious Sam: The Second Encounter is a game we run using the OpenGL renderer; the scores (in frames per second) reflect a graphics card’s hardware and OpenGL driver performance. Tom Clancy’s Splinter Cell is a covertaction army game with complex graphics and visual effects used to test a graphics card’s hardware and DirectX 8 driver. Business Winstone 2004 Multitasking, our newest test suite, measures how well a PC operates while running separate tasks in the foreground and background. Business Winstone 2004 BatteryMark measures a notebook’s battery life between charges, using the same workload as in Business Winstone 2004. It mimics real-world usage by mixing “work” time, where the PC is running apps, and “think” time, where the PC is waiting for input. Wireless throughput tests measure 802.11x throughput at various distances from an access point. We test in an RFfree area, placing each system on a table that rotates at 20 rpm. Music: We look at hardware such as speakers, sound cards, USB 2.0 ports, memory card slots, multimedia controls, and volume controls, as well as the ability to rip, burn, copy, and play audio files. Photos: We focus on USB 2.0 ports, memory card slots, and CD and DVD burners, as well as the ability to crop, eliminate red eye, create slide shows, and manipulate color and brightness. We also look for basic filters and photo library functions. Video: We take into account FireWire, hard drive size, RAM, DVD burners, processors, video and TV inputs and outputs, monitor size, and speakers. We also look at DVD playback and authoring, PVR software, and video-editing packages. Gaming: We look at USB 2.0 ports, hard drives, graphics cards, processors, and speakers. Cosmetics like windowed cases and lights are cool additions.—RF Value Desktops Gateway 510S lllmm 2.6-GHz Pentium 4, 512MB DDR SDRAM, 80GB hard drive, DVD-ROM and CD-RW drives, 17-inch CRT, eight USB 2.0 ports (two on front), $999 list. 800-369-1409, www.gateway.com. The Gateway 510S is a typical, middle-of-the-road PC in performance, features, and appearance. Gateway stuck with the essentials here, including an integrated Intel graphics solution, DVD-ROM and CD-RW drives, and an 80GB hard drive. Like the Dell Dimension 4600, the Gateway unit has eight USB ports, and like all the systems except the Apple eMac, it lacks a FireWire port. This system works best as a general-purpose or secondary home system. But if you’re looking to do more than word processing, spreadsheet building, and Web browsing, or if your multimedia needs go beyond burning CDs, look elsewhere.—JD IBM ThinkCentre A50 MUSIC llmmm The desktop speakers are mediocre at best. And although you get NTI CD & DVD Maker Gold, if you want to rip MP3 files, you’ll have to upgrade to NTI CD Creator Platinum or buy a plug-in. PHOTOS llmmm Other than the two USB ports on the front of the system, the 510S provides little in the way of photofriendly features. In comparison, ABS offers more useful, full-featured photo-editing software. 2.4-GHz Pentium 4, 512MB DDR SDRAM, 40GB hard drive, CD-ROM drive, 15-inch LCD, eight USB 2.0 ports (two on front), $999 list. 888-746-7426, www.ibm.com. IBM’s strength is in the corporate market, and as we see here, the IBM ThinkCentre A50 is lacking in nearly every consumer category; it’s not a home PC, it’s a business system. The system’s 2.4-GHz processor and 40GB hard drive fall short of the offerings of many of the other systems in this roundup. The A50 sorely lags behind the others in performance, lacks a recordable optical drive, and is very limited in terms of upgradability, as it cannot accept an additional hard drive or an AGP video card. There are eight USB ports but only one free PCI slot, as well as two total memory banks. Clearly, the A50 is not meant for gaming, music, or digital-imaging purposes, and we wouldn’t recommend this system to a typical consumer PC buyer.—JD Systemax Venture HU26 lllmm 2.6-GHz Pentium 4, 512MB DDR SDRAM, 120GB hard drive, DVD±RW drive, 17-inch CRT, six USB 2.0 ports (two on front), $999 direct. 888-845-6225, www.systemaxpc.com. The Systemax Venture HU26 has all the right components and software to satisfy most digital-video and photo-editing fans. Its single optical drive is an excellent choice—a DVD±RW drive—and its 120GB hard drive provides plenty of storage for video. Unfortunately, its performance isn’t so impressive. The Venture comes with a hearty assortment of DVD-authoring and editing tools, as well as photo-editing and CD-burning programs. The multiformat memory card reader lets you easily transfer images from your digital camera, but we found it odd that the FireWire port on the front of the case was not enabled. The 17-inch monitor offers bright, sharp colors. Overall, the Venture is well stocked and ready for almost any multimedia project, but its poor performance holds it back.—JD P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com creation/editing programs. GAMING llmmm The 510S’s integrated Intel 82865G solution is adequate for 2-D and low-resolution 3-D gaming. It is not recommended for high-resolution 3-D games, however, such as Splinter Cell, which was playable but a bit rough around the edges and out of sync with the sound track. PERFORMANCE Business: 16.8 Multimedia: 22.8 VIDEO lmmmm DVD playback was decent despite the appearance of occasional artifacts on the video. Aspiring videographers should look elsewhere, because this system lacks a DVD-recordable drive and DVD- SUPPORT The warranty is one year for parts and labor. One year of on-site service costs $99. Toll-free technical support is 24/7. MULTIMEDIA for video editing. And IBM doesn’t include any video-editing software whatsoever. MUSIC lmmmm llmmm 102 MULTIMEDIA The two included Infinity speakers are nice, but there’s no music application beyond Windows Media Player. And there is no CD-RW drive—something we think should be standard on a value system. PHOTOS llmmm The 2.4-GHz Pentium 4 processor will get you through basic photoediting tasks, but unfortunately there’s no additional photo-editing software on this system beyond Microsoft Paint. The two USB ports up front, however, are convenient for plugging in a camera. VIDEO lmmmm Video editors won’t get far with this system. The lack of FireWire ports and the small hard drive don’t make this system good MULTIMEDIA MUSIC lllmm The Venture includes a subwoofer and two satellite speakers that sounded full and clear even when we cranked the volume up. NTI CD & DVD Maker 6 Gold is an adequate burning program, but you’ll have to upgrade to the Platinum version to create MP3s and WMA CDs. PHOTOS lllmm Capturing and downloading photos is easy thanks to the memory card reader, and Microsoft PictureIt! Photo 7.0 provides basic image-editing capabilities. GAMING lmmmm Don’t even think about it: This isn’t even your grandfather’s gaming box. PERFORMANCE Business: 15.4 Multimedia: 20.4 SUPPORT The system comes with a limited three-year warranty on parts and one year on labor. On-site support for two years costs $75. Toll-free technical support is 8:00–5:00 eastern time daily. instructions for editing video clips, as well as adding titles, music, and special effects to your home videos before you burn them to DVD. GAMING llmmm As we found with other systems using integrated video controllers, the Venture was somewhat sluggish and out of sync when running Splinter Cell, but the game was still playable. PERFORMANCE Business: 16.2 Multimedia: 22.5 VIDEO lllmm The Venture comes with a DVD burner and Ulead DVD MovieFactory 2 SE and Ulead VideoStudio 6 for DVD authoring and editing. Both programs provide step-by-step SUPPORT The warranty is one year for parts and labor, including on-site service. Toll-free technical support is 24/7. All-in-One PCs F ans of design should not miss this category. The all-in-one desktop system used to be akin to a Volkswagen Beetle—unspectacular, adequate technology and clunky packaging that some users learned to love but few found inspiring. Today, thanks largely to affordable, low-profile LCDs, all-in-one PCs have become the new and cool Beetles people seek out rather than settle for. Clever engineering and elegant designs squeeze useful features into attractive, compact cases. Though not a ragingly popular category, the all-in-one PC usually finds its niche in small apartments, dorms, and office cubicles—anywhere desktop real estate is scarce. The Apple iMac, MPC ClientPro All-in One, Sony VAIO PCVW500GN1, and WinBook FusionPC all offer ample 17-inch LCDs, but each occupies only about a square foot of desk space. The Hy-Tek Tek Panel 300 is also compact in its own way: As it’s just 5 inches deep with a vast 30-inch LCD, you can use it as your television and wallmount it to save room. The greatest weakness of all-in-one hardware is limited upgradability, so make sure the system you choose has all the features you need—or at least the trade- Apple iMac MULTIMEDIA OVERALL RATING: llllm The speakers are just as stylish as the iMac chassis and just as efficient. They’re the perfect complement to Apple iTunes, which not only lets you download songs from the Internet (for 99 cents each) but organizes your songs and burns them to CD. 1.25-GHz PowerPC G4, 256MB DDR SDRAM, 80GB hard drive, DVD-R/CD-RW SuperDrive, 17-inch LCD, three USB 2.0 and two USB 1.1 ports, two FireWire ports, $1,799 direct. 800-692-7753, www.apple.com. The beauty of the newest Apple iMac, with its 17-inch display rising up proudly from an alabaster-white, domeshaped base, is how easily even a novice can dive straight into its wonderfully broad collection of multimedia applications, such as iPhoto, iTunes, iMovie, and iDVD, which are all well integrated. We do however, suggest upgrading to 512MB of RAM, for optimal digital multimedia performance. (We ran our Photoshop tests with 512MB of RAM for parity with our Windows-based test units.)—CM MUSIC llllm PHOTOS lllmm Few photo management apps are as powerful and easy to use as Apple’s iPhoto. You can rotate pictures, crop them, switch from color to black and white, and eliminate red eye. Just in case, the app also saves a copy of your original image. What’s missing is a multiformat memory card reader. iMovie and iDVD, you can easily import video, edit it, and burn it to DVD. Still, the iMac’s 80GB hard drive and the base 256MB of RAM are just not enough for video editing. GAMING lllmm Playing the new 3-D game Tony Hawk’s Pro Skater 4 on the iMac, we were awed. Graphics were sharp and quickly rendered, and thanks again to those speakers, sound effects and music were properly reproduced. PERFORMANCE For the Apple iMac test results, log on to www.pcmag.com/applescores. The iMac’s 17-inch display provides a clear image that’s perfect for watching DVD movies. And with SUPPORT The standard warranty for parts and labor is one year. No on-site service is available. Toll-free technical support is 9:00–9:00 daily. Hy-Tek Tek Panel 300 MULTIMEDIA the system had a FireWire port. llllm The system’s Bose speakers don’t quite live up to the 30-inch display. Windows Media Player, which rips and burns WMA files but not MP3s, is your only bundled software option. 2.8-GHz Pentium 4, 512MB DDR SDRAM, 250GB hard drive, DVD/CD-RW drive, 30inch LCD, four USB 2.0 ports, $6,795 direct. 800-835-7278, www.tekpanel.com. No, it’s not a plasma TV, it’s a PC— and a superb one at that. The guts of the PC are built around a 30-inch LCD, which is just 5 inches in depth and wall-mountable. Beefed up with a 2.8-GHz Pentium 4, a 250GB hard drive, and 128MB of dedicated graphics memory, the Hy-Tek Tek Panel 300 scored highest on our tests. The ATI All-In-Wonder 9800 Pro graphics card with TV tuner makes the most of the big screen. And thanks to a wireless mouse and keyboard and the ATI remote control, you can navigate the system from your couch. We just wish it had a FireWire port and DVD±RW drive to burn DVDs as well as watch them. We’re wary about new systems from first-time PC makers, but the Tek Panel wowed us. For money-is-no-object types it’s the best choice.—CM 104 offs you can accept. Consider DVD recorders, dual optical drives (with a dedicated CD-RW drive, which burns faster than a DVD-RW/CD-RW combo), video input and output capabilities, a PC Card slot, and support for FireWire and USB 2.0. Hard drive capacity also varies: The minimum, 80GB on the Apple iMac, is hardly cramped quarters for most users, but befitting its video orientation, the wide-screen Tek Panel can store a lot more movie clips on its 250GB hard drive. Some all-in-one machines ship with external speakers including a separate subwoofer for enhanced audio. If you opt for such a system, make sure you have room. The following five systems run the gamut in terms of design, technology, and price.—JA P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com VIDEO llllm MUSIC llmmm PHOTOS lllmm The system comes with Microsoft Paint. But if you load your own software, you’re sure to enjoy viewing family pictures on such a large display. VIDEO llllm The Tek Panel is designed specifically to double as a television and DVD player. Its picture quality is surprisingly good—though not quite at the level of a plasma television. And ATI’s bundled software and handheld remote control lets you use its multimedia tools with relative ease. The 250GB hard drive is big, but we wish GAMING lllmm The 30-inch display and the ATI All-In-Wonder 9800 Pro graphics subsystem make this a capable machine for casual gaming. Serious online gamers, however, won’t like the natural lag time with the keyboard (and you do have to sit 6 to 8 feet away). PERFORMANCE Business: 16.5 Multimedia: 23.3 SUPPORT The standard warranty is one year for parts and labor, including on-site service. Toll-free technical support is available 24/7. All-in-One PCs TKTKTDUMMY TEXT Hy-Tek Scores Big Usually all-in-one PCs max out with mediocre performance, but the Hy-Tek Tek Panel 300 bucks that trend. A 2.8-GHz Pentium 4 and a 128MB ATI All-in-Wonder 9800 Pro video card led this desktop to top marks on the Winstone and 3DMark03 tests. Since the MPC ClientPro All-in-One’s 1,280-by-1,024 resolution means more image area than the other panels offer (all with 1,280-by-768 resolution), it has to draw more pixels with each refresh. Not surprisingly, despite a faster 3.06-GHz P4 processor, it lagged the Hy-Tek model on Business Winstone. The Sony VAIO PCV-W500GN1 achieved Winstone scores almost identical to the MPC results. When we ran our Photoshop tests, using our standard 59MB TIFF file, the ALL-IN-ONE DESKTOPS Processor Graphics chipset Business Winstone 2004 Hy-Tek Tek Panel 300 P4 (2.8 GHz) ATI All-In-Wonder 9800 Pro 16.5 23.2 3,861 MPC ClientPro All-in-One Sony VAIO PCV-W500GN1 P4 (3.06 GHz) P4 (2.66 GHz) Celeron (2.2 GHz) ATI Mobility 9000 SiS651 (integrated) 15.9 15.9 20.2 20.9 1,150 N/A 10.9 N/A High scores are best. Bold type denotes first place. WinBook FusionPC 3DMark03 1,024 x 786 2X/2X S3 Graphics ProSavage DDR 8.2 RED denotes Editors’ Choice. We tested each machine with 512MB of RAM. The Apple iMac is not compatible with our Windows-based tests. N/A—Not applicable: The product’s integrated graphics chipset is not compatible with 3DMark03. llllm 3.06-GHz Pentium 4, 512MB DDR SDRAM, 120GB hard drive, DVD-RW and CD-ROM drives, 17-inch LCD, one USB 1.1 and four USB 2.0 ports, one FireWire port, $2,399 direct. 888224-4247, www.buympc.com. The MPC ClientPro All-in-One looks like an ordinary 17-inch LCD monitor, but it is so much more. It includes a 3.06-GHz Pentium 4 CPU, a 120GB hard drive, and two optical drives. The system even has its own TV and FM radio tuners, with an accompanying wireless remote, as well as a wireless keyboard and mouse. In addition to offering built-in speakers and woofer, the ClientPro ships with an enormous Altec Lansing external speaker system, complete with five small speakers, a woofer, and a wired remote control. The ClientPro is uniquely backed by a warranty that covers parts, labor, and on-site service for three years. If necessary, MPC can even replace a faulty system within 24 hours.—CM MULTIMEDIA MUSIC lllmm The ClientPro’s 5.1-channel audio subsystem—complemented by the six-piece Altec Lansing speaker set— provides clear, nuanced sound. If you don’t want the Altec Lansing speakers taking up space, you can switch to the unit’s built-in speakers, which are more than adequate. It also ships with a built-in FM radio and Ahead Software’s Nero Express 5.5 for burning CDs. PHOTOS lllmm Roxio’s PhotoSuite is not the best of the photo-editing and -archiving tools—among other things, it lacks brightness, contrast, color, and grayscale controls—but it does the job. VIDEO lllmm The ClientPro is average for video playback, but it’s well equipped Sony VAIO PCV-W500GN1 MULTIMEDIA llllm The VAIO’s built-in stereo speakers provide surprisingly true sound, and with bundled copies of Sony’s SonicStage Mastering Studio and ACID, you can easily manage and edit your music files. 2.66-GHz Pentium 4, 512MB DDR SDRAM, 160GB hard drive, DVD-RW/CDRW drive, 17.5-inch wide-screen LCD, four USB 2.0 and one FireWire port, $1,999.99 direct. 800-877-7669, www.sonystyle.com. From the masters of multimedia and design comes the Sony VAIO PCV-W500GN1, our Editors’ Choice. This silver-colored desktop offers a built-in 17-inch LCD and many multimedia offerings. When not in use, the VAIO’s keyboard folds up neatly onto the LCD, clearing a fair amount of room on your desk. Equipped with a TV tuner and Sony’s Giga Pocket PVR, the VAIO can completely replace your television and VCR. It gives you everything you need to edit music, photos, and videos. And it lets you easily burn to CD and DVD. The system isn’t quite as fast as some of the other machines reviewed here, but it has enough juice for most tasks. At only $1,999.99, the VAIO is undoubtedly a very cool bargain.—CM P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com Multimedia Content Creation Winstone 2004 Anti-aliasing/Anisotropic filtering K MPC ClientPro All-in-One 106 Apple iMac’s G4 processor yielded relatively slow results (charted online at www.pcmag.com). The iMac took 50 percent longer than the Hy-Tek unit on the Gaussian Blur test, at 9 seconds versus 6 seconds. We saw similar results on the other Photoshop tests except the Image Resize test, where the iMac was the faster of the two.—Analysis written by JSD MUSIC llllm PHOTOS lllmm Sony offers myriad ways of importing photos, including Memory Stick and PC Card slots, several USB ports, and a FireWire jack. You edit and manage them with Sony’s PictureGear Studio. We’d prefer a few more editing tools and the ability to export slide shows. VIDEO llllm Recording TV shows with Giga Pocket is simple, though watch out how fast you fill up that 160GB hard drive. Sony’s handheld remote lets to serve as a video studio. It includes video-in and -out ports. It ships with Pinnacle Studio 8.5, as well as Nero Express for burning DVDs and VCDs— not to mention audio CDs. The TV tuner is a fun bonus. GAMING lllmm With an above-average LCD— providing a bright, sharp image—and outstanding speakers, the ClientPro is a surprisingly good gaming machine. PERFORMANCE Business: 15.9 Multimedia: 20.2 SUPPORT The standard warranty is three years for parts and labor, including on-site service. Toll-free technical support is available 24/7. you watch from the comfort of your couch. With bundled copies of Adobe Premiere LE and Sony’s DVgate Plus, as well as a full complement of video I/O ports, you can do your own video editing. GAMING lllmm The integrated chipset isn’t great for gaming and couldn’t support 3DMark03, so for high-end games, look elsewhere. PERFORMANCE Business: 15.9 Multimedia: 20.9 SUPPORT The standard warranty is one year for parts and labor. Toll-free technical support is 24/7. Notebooks TKTKTDUMMY TEXT MULTIMEDIA WinBook FusionPC MUSIC lllmm lllmm 2.2-GHz Celeron, 512MB DDR SDRAM, 120GB hard drive, DVD/CD-RW drive, 15.5inch wide-screen LCD, four USB 2.0 and two FireWire ports, $999 direct. 800-7253426, www.winbook.com. If you want a cool design and have limited desk space and a tight budget, consider the WinBook FusionPC. This PC/entertainment hybrid is built around a nice 15.5-inch wide-screen display in a slick black-on-black color scheme. The display is bright and vibrant and is driven by an S3 ProSavage video controller. The 2.2-GHz Celeron processor keeps the price—and performance— down. That said, the FusionPC’s PVR, TV tuner, and FM radio features are impressive, and you can activate them by remote without booting up the system. The integrated speakers are okay, but you’re better off using the optical S/PDIF port to connect to an external sound system. If you’re looking for power and upgrade potential, the FusionPC is not for you. But it’s a cool and inexpensive alternative to a traditional desktop.—JD Desktop Replacement The sound quality is adequate for an all-in-one system, and there’s a built-in FM radio tuner. The only included music software is Windows Media Player, which is fine for ripping and burning WMAs but not MP3s. The multimedia controls on the keyboard and S/PDIF digital audio output are pluses. PHOTOS lllmm You’ll have to add your own photo-editing application to resize and manipulate images, but the PC Card slot, removable memory card slots, and USB 2.0 ports make it easy to grab content from any digital camera. VIDEO llmmm DVD playback was a bit choppy, and the TV tuner had trouble handling the cable signal, resulting in a grainy picture in full-screen mode. The FusionPC has two FireWire ports for plugging in your camcorder but lacks a DVD burner and DVD-burning software. GAMING lmmmm Most 3-D games require at least a Pentium III processor, but the FusionPC has a Celeron chip and could not run Splinter Cell at all. We suspect the integrated 32MB S3 ProSavage chipset is the culprit. Obviously, this is not recommended as a gaming system. PERFORMANCE Business: 8.2 Multimedia: 10.9 SUPPORT The warranty is one year for parts and labor. Toll-free technical support is 8:00a–9:00p eastern time M–F. Notebooks Portables that rival your desktop. A re you tired of being tied to your desktop? Whether your PC is stationed in the bedroom, kitchen, or basement office, you may long for the ability to compute from the family room, where the fireplace crackles and the game is on (or for those of you in warmer climates, where the air conditioning roars and the game is on). Thanks to the widely popular desktop replacement notebook, you can—without sacrificing the power of your PC. These notebooks are loaded with the same components you’ll find in desktop PCs, so it’s not surprising that they’re high performers. Because of their many features and their large displays, they tend to be heavy—as much as 10.4 pounds—so they’re not meant for frequent travelers. Still, they can easily be moved from room to room, and with wireless connectivity becoming prevalent in the home, it’s now even easier to set up shop in the family room one day and move to the patio the next. 108 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com Of course, the luxury of portability has its trade-offs—fortunately not too many. Below are guidelines to help you peruse the following reviews, so that the next time the game is on and you have work to do— or you want to check out the latest stats on ESPN’s site—you’ll have the perfect notebook to accompany you to the couch. PROCESSORS Some of the desktop replacement notebooks in this roundup employ low-power processors like the 1.3-GHz Pentium M. Such processors are best known for extended battery life as well as solid performance and are better suited to the lightweight ultraportable notebook category, which emphasizes portability over powerhouse computing. Many desktop replacements use Pentium 4s—either the 3.2-GHz desktop version with Hyper-Threading or a Mobile Intel Pentium 4 Processor-M to get the most bang from the system. Odds are, this is more power than your current desktop has. If you have the need for multitasking—or are going to be working on multimedia applications—and want the ultimate performance, then choose the P4-M or the Pentium 4 for the desktop. HARD DRIVES Though these notebooks can, for the most part, replace your desktop system, when it comes to hard drive size they can’t compare. Video enthusiasts need larger hard drives to support their habit; the largest one we saw was 80GB. The best solution, if you’re into video and you want a notebook, is to make sure your system includes a DVD±RW drive so you can off-load your content. OPTICAL DRIVES When it comes to optical drives, you should choose a multiformat drive (DVD±RW) when you can. It will alleviate the annoyance of figuring out + and - media compatibility. WEIGHING IN Ranging from 6.3 to slightly over 10 pounds, these portables are clearly not meant for road warrior duty, but they do offer some portability. If your plans include consulting blueprints on-screen from across a workbench, the largest available screen (a 17-inch-wide screen) might make sense for you, regardless of weight. If you plan to carry your notebook around a lot, look for one of the lighter systems, even if it means giving up screen real estate. BATTERY LIFE No one would expect portables as packed with features as these Notebooks to be battery endurance champs, but some actually are. The notebooks powered by the Intel Pentium M chip offer the longest battery life, so if you’re planning on lugging your system around the home or office, consider one of these. You can typically get more than 4 hours of juice. If you know your workhorse is staying put most of the time, battery life is less of an issue, though you should still make sure your system’s charge lasts at least 2 hours. WIRELESS CONNECTIVITY All of the desktop replacement notebooks we tested include wireless capability—using either 802.11b or 802.11g technology. Equipment based on the 802.11g standard costs a bit more, but because it can transfer data twice as fast as 802.11b gear, “g” is the way to go. It’s also the most versatile option; if you’ll be adding your machine to an existing 802.11b network, such as those found in many offices, homes, and wireless hot spots, “g” equipment will work just fine but won’t provide any speed advantage. Following are reviews of 11 desktop replacement notebooks. If these systems are too big for your taste and portability is your top priority, check out these manufacturers’ Web sites for the many different notebook options.—JA on the Web To see in depth how the Apple systems fared, go to www.pcmag.com/ applescores. For further explanation of our benchmark tests, go to www .pcmag.com/benchmarks2004. For more reviews and commentary, visit www.pcmag.com Acer TravelMate 290LMi MULTIMEDIA lllmm The bundled NTI CD & DVD Maker lets you create audio, data, and photo CDs along with DVDs, but to activate features that support burning CDs from MP3 and WMA files you have to visit NTI’s Web site. The speaker sound is a bit dull and muddy. 1.3-GHz Pentium M (Centrino), 512MB DDR SDRAM, 40GB hard drive, DVD-RW drive, 15inch XGA display, three USB 2.0 and one FireWire port, 802.11b, 6.3 lbs. system weight, $1,499 list. 800-733-2237, www.acer.com. The Acer TravelMate 290LMi is a desktop replacement notebook that you can actually take with you. At 6.3 pounds, it ties with the IBM ThinkPad R40 as the lightest system we reviewed. The system also boasts outstanding battery life, thanks in part to its Pentium M processor. Aimed more at business-oriented consumers, not gamers or graphic artists, the TravelMate did well on Business Winstone yet was below average on Multimedia Content Creation Winstone and 3DMark03. The TravelMate sports a DVD-RW drive, which is a handy feature, though we think a multiformat DVD burner is ideal—seen here only on the Toshiba system. The TravelMate’s main drawback mobility-wise is its weak wireless performance; for your multimedia needs look to systems from HP and Toshiba.—JAG MUSIC llmmm PHOTOS llmmm You might want to splurge for a dedicated graphics-editing program like Adobe Photoshop Elements, since the TravelMate comes bundled with only Microsoft Paint. VIDEO llmmm There is an S-video TV-out interface on the back of the unit, as well as a FireWire port, which every notebook here has. The DVD-RW drive makes up for the smallish 40GB hard Apple PowerBook G4 (17-inch) MULTIMEDIA llllm Music sings from the built-in speakers, and iTunes is a solid program for ripping and storing your music. Like other Macs, the PowerBook makes a great base station for your iPod, if you are lucky enough to have one. 1.33-GHz PowerPC G4, 512MB DDR SDRAM, 80GB hard drive, DVD-R/CD-RW SuperDrive, 17-inch wide-screen display, two USB 2.0 ports, one FireWire 400 and one FireWire 800 port, 802.11g, 6.7 lbs. system weight, $2,999 direct. 800-692-7753, www.apple.com. Apple is known for creating cool designs at premium prices, and consistent with that trend, the Apple PowerBook G4 (17-inch)—at $2,999, the most expensive system in our roundup—did not disappoint. The PowerBook is thinner than the other 17-inch wide-screen notebooks in this review, the HP Pavilion zd7000 and the Toshiba Satellite P25-S607. Built-in Bluetooth and 802.11g add to the myriad connection possibilities, which also include Gigabit Ethernet, USB 2.0 (the first time we’ve seen this in an Apple notebook), and FireWire 400 and 800. The new FireWire 800 port uses a different plug and has a theoretical bandwidth of 800 Mbps, which allows faster data transfers. If there ever was a notebook that combines drool factor and function, this is it.—JSD 110 MORE P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com MUSIC llllm PHOTOS llllm As a mobile photo-editing station, the PowerBook can definitely work on the fly and is a decent performer compared with the Windowsbased notebooks. The 17-inch 1,440by-900 screen also gives you a bit more room to view large images. drive, which offers limited space for storing raw video. GAMING llmmm The TravelMate’s integrated graphics chip wasn’t made to support an intense gaming habit, and its subpar scores on our gaming tests prove this. The 15-inch XGA screen isn’t exactly a gamer’s dream, either. PERFORMANCE Business: 15.8 Multimedia: 16.4 BatteryMark: 4:56 SUPPORT The standard warranty on parts and labor is one year. On-site service is not available. Toll-free technical support is 24/7. integration among members of the iLife suite (iDVD, iMovie, iPhoto, and iTunes) is top-notch. Though the 80GB hard drive is the largest in this notebook roundup, it’s limited for video work, but that’s true of any mobile platform. GAMING llmmm The ATI Mobility Radeon 9600 and wide, bright screen are good for playing 3-D games. Game title releases for the Mac OS platform still lag behind Windows versions. PERFORMANCE DVD playback: 2:42 Wireless distance: 160 feet VIDEO lllmm The PowerBook remarkably has two flavors of FireWire (the 800 is perfect for video transfer), USB 2.0, and a wide screen, which gives you extra room for a toolbar. And as always, SUPPORT The standard warranty on parts and labor is one year. No on-site service is available. Toll-free technical support is 9:00–9:00 eastern time daily. Notebooks TKTKTDUMMY TEXT HP Bests the Competition on 3-D The Pentium M/Centrino–powered notebooks—the IBM ThinkPad R40 and the Acer TravelMate 290LMi— are under 6.3 pounds each, and both lasted about 5 hours on a charge, though they use relatively small 4-Ah batteries. (The other notebooks we tested, except the eMachines model, have much larger 5- to 6-Ah batteries.) The Centrino plat- form, using the Pentium M processor, is specially tuned for optimal battery life and very good performance. For more on Centrino and everything unwired, visit wireless.pcmag.com. The Acer and IBM units can serve well as commuter notebooks, especially for salespeople who need 15-inch LCDs for presentations. At the other extreme, the Sharp Actius RD20 and WinBook J4 300 Dell WIRELESS TESTING eMachines 802.11g Tested at maximum strength (a distance of 1 foot), the Acer and IBM notebooks— both with full Centrino (802.11b) solutions—had the lowest wireless throughput. Yet both held onto the signal better than most of the other “b” systems at the fringe of the test area, 160 feet (the Toshiba notebook still surpassed them in throughput). The “g” systems are far stronger at up to 60 feet, then scale down to about the same performance as “b.” We could not gauge specific throughput on the Apple PowerBook G4, but it did access Web sites via the router in both “b” and “g” modes, up to 160 feet. eMachines Fujitsu HP 25 20 15 BETTER Dell Gateway THROUGHPUT (Mbps) 10 5 1 DISTANCE (feet) Acer Fujitsu Gateway HP 60 IBM 120 Sharp 0 160 Toshiba WinBook 7 802.11b THROUGHPUT (Mbps) 6 5 BET T ER 4 3 3.06 are relatively heavy, at 10 and 8 pounds, respectively. Both have Pentium 4 processors, and both lasted between 1 and 2 hours on our BatteryMark test. They have large (roughly 6-Ah) batteries, but their desktop-based processors and chipsets are power-hungry, lacking Centrino’s SpeedStep capabilities. Users of the Sharp and WinBook notebooks should stay near a wall outlet. Two of the 17-inch wide-screen notebooks, the HP Pavilion zd7000 and the Toshiba Satellite P25-S607, while bulky, would work well as all-around multimedia notebooks. The Toshiba’s Multimedia Content Creation Winstone score was about average, but the HP’s score was tops—18 percent above the average. Both got more than 2 hours of battery life, but the HP’s nVidia GeForce FX Go 5600 graphics (compared with the Toshiba’s GeForce FX Go 5200) make it the better choice for mobile gaming: Its 3DMark03 score was 81 percent ahead of the nearest competitor—the WinBook—and a whopping three times the average score. The Dell Inspiron 5150 and the Gateway M350 are fine as mobile 2-D graphics workhorses. The former, with its GeForce FX Go 5200, and the latter, with integrated Intel 852GME graphics, were not top 3-D performers. But both have large highresolution screens, and both achieved good battery life (4 hours plus) and solid graphics application performance, as shown by our Multimedia Content Creation Winstone tests.—Analysis written by JSD 2 1 1 DISTANCE (feet) RED denotes Editors' Choice. 60 120 0 160 The Apple PowerBook G4 is not compatible with our Chariot tests. We tested all our Windows notebooks using a Linksys WRT54G, an 802.11g router with “b”-only and “g”-only modes. We used NetIQ’s Chariot utility and server to measure throughput under 802.11b and, where available, 802.11g. J DESKTOP REPLACEMENT NOTEBOOKS Processor Graphics chipset Business Winstone 2004 Multimedia Content Creation Winstone 2004 Business Winstone 2004 BatteryMark 3DMark03 (hr:min) 1,024 x 768 Acer TravelMate 290LMi Dell Inspiron 5150 Pentium M (1.3 GHz) Mobile P4 (3.06 GHz) Intel 855GM nVidia GeForce FX Go 5200 15.8 15.1 16.4 21.4 4:56 4:44 91 863 eMachines M5310 Athlon XP-M 2400+ (1.8 GHz) ATI Radeon IGP 320M 12.5 14.6 3:01 42 Fujitsu LifeBook N Series Gateway M350XL HP Pavilion zd7000 P4 (2.8 GHz) Mobile P4 (3.06 GHz) P4 (3.2 GHz) ATI Mobility Radeon 9000 16.3 19.8 2:13 951 Intel 852GME nVidia GeForce FX Go 5600 16.0 15.2 20.4 22.6 4:23 2:12 118 1,823 IBM ThinkPad R40 Pentium M (1.3 GHz) ATI Mobility Radeon 7500 13.5 15.8 5:06 205 Sharp Actius RD20 Toshiba Satellite P25-S607 WinBook J4 300 3.06 P4 (3.06 GHz) P4 (2.8 GHz) P4 (3.06 GHz) nVidia GeForce4 440 Go nVidia GeForce FX Go 5200 ATI Mobility Radeon 8500 17.2 15.7 15.6 21.6 20.5 18.0 1:06 2:49 1:39 176 812 1,006 High scores are best. Bold type denotes first place. Anti-aliasing/Anisotropic filtering K 2X/2X RED denotes Editors’ Choice. We tested each machine with 512MB of RAM. The Apple PowerBook G4 is not compatible with our Windows-based tests. 112 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com Notebooks Dell Inspiron 5150 llllm 3.06-GHz Mobile Pentium 4, 512MB DDR SDRAM, 60GB hard drive, DVD+RW drive, 15inch UXGA display, two USB 2.0 and one FireWire port, 802.11b/g, 8 lbs. system weight, $2,272 direct. 800-388-8542, www.dell.com. The Dell Inspiron 5150, weighing in at 8 pounds, is a hefty yet portable powerhouse. With a 3.06-GHz Mobile Pentium 4 and a 60GB 7,200-rpm hard drive (the fastest among the notebooks we reviewed), it can truly replace a desktop. On our benchmark tests, it performed adequately across the board. Like the HP Pavilion zd7000, the Inspiron includes a DVD+RW drive, which is a useful addition. Dell could have been more helpful by mounting the USB and FireWire ports on the side for easy access, instead of in the rear. This system is ideal for someone who wants the power of a PC and every now and then needs the mobility of a notebook.—RG MUSIC llllm The sound quality is more than adequate, whether through the front stereo speakers or your own external speakers, which can be plugged into the headphone jack. Dell’s branded version of MusicMatch Jukebox Basic is very useful for creating, burning, managing, and listening to MP3s and other digital media. PHOTOS llmmm For editing and managing your digital photo collection, Dell includes Jasc Paint Shop Pro and Jasc Paint Shop Photo Album. Storing, editing, and burning to CD, as well as creating slide shows, are fairly simple with these two easy-to-use software packages. Too bad they are both 60day trial versions; after that, you have to buy the full versions. eMachines M5310 MULTIMEDIA llmmm You can rip, burn, and play music using Windows Media Player but only with WMA files, not MP3s. A DVD/CD-RW drive is included for ripping and CD burning, although many of the other systems also include a DVD burner. MUSIC llmmm 1.8-GHz Athlon XP-M 2400+, 512MB DDR SDRAM, 40GB hard drive, DVD/CD-RW drive, three USB 2.0 and one FireWire port, 15.4-inch WXGA display, 802.11g, 6.6 lbs. system weight, $1,199 list. 801401-1419, www.e4me.com. The least expensive notebook in our roundup, the 6.6-pound eMachines M5310 is ideal for students looking to IM friends from around campus or for home roamers looking for some flexibility. This is more of a standard notebook than a desktop replacement system. Though the M5310’s features are solid, its performance was nowhere near optimal, because of the system’s slow processor and hard drive, which were the slowest of the bunch. The M5310 finished last on our benchmark tests, although its wireless performance was respectable, scoring above average in “b” mode and average in “g” mode. A multimedia powerhouse the M3510 isn’t, but as a well-priced unit for basic mobile computing it’s worth checking out.—OC Fujitsu LifeBook N Series llllm 2.8-GHz Pentium 4, 512MB DDR SDRAM, 60GB hard drive, DVD-RW drive, 15-inch SXGA+ screen, four USB 2.0 and one FireWire port, 802.11g, 8 lbs. system weight, $1,899 list. 877-372-3473, www.fujitsupc.com. With notebooks, many people are first drawn to the screen. Fujitsu acknowledges this with its cutting-edge MVA (Multi-domain Vertical Alignment) LCD technology, which provides viewing angles of up to 160 degrees, both vertically and horizontally, as well as high contrast. Not only is the viewing experience pleasing but the sound from the speakers is clear and bright. Cutting no corners, Fujitsu has included both floppy disk and DVD-RW drives, a scroll button below the touch pad, programmable application launch buttons, and a volume knob. The ATI Mobility Radeon 9000 pairs well with this screen for faster-moving graphics. If there is a downside, it’s the system’s mediocre battery life.—JAG 114 MULTIMEDIA P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com PHOTOS llmmm All the requisite ports are here, but other than Microsoft Paint with its limited features, the bundle doesn’t include photo-editing software. VIDEO lmmmm The lack of a DVD burner is a serious drawback, and the only videoediting software available is Microsoft Windows Movie Maker. That said, DVD movies look good on the M5310’s wide-screen display. MULTIMEDIA MUSIC llmmm Burning MP3 and standard audio CDs is a cinch with Veritas RecordNow, though you’ll need another music package to create MP3 files. Music plays with little distortion through the two built-in stereo speakers. PHOTOS lllmm Too bad the notebook doesn’t have photo-editing software beyond Microsoft Paint. The crisp screen and other features provide a good base for a photo-editing notebook. VIDEO llmmm For viewing DVDs, Dell has included InterVideo’s WinDVD, which makes movies look crisp on the 15-inch UXGA screen. The DVD+RW drive is useful in view of the small hard drive and Sonic MyDVD software. GAMING llmmm Although not designed for gaming, the nVidia GeForce FX Go 5200 chipset helped the system achieve an above-average 3DMark03 score. PERFORMANCE Business: 15.1 Multimedia: 21.4 BatteryMark: 4:44 SUPPORT The warranty is three years on parts and labor. Toll-free technical support is available 24/7. GAMING lmmmm The M5310 is certainly not a gamer’s rig. Because of its 15.4inch display and the on-board ATI Radeon IGP 320M graphics adapter, playing Serious Sam or Splinter Cell was impossible. PERFORMANCE Business: 12.5 Multimedia: 14.6 BatteryMark: 3:01 SUPPORT The warranty is one year on parts and labor. On-site service costs $99 for two years. Toll-free technical support is 9:00a–1:00p daily. GAMING llmmm The MVA screen technology enhances the gaming experience. Driving the screen is the high-end ATI Mobility Radeon 9000 with 64MB of dedicated video memory—not bad for casual gaming. But like most of these notebooks, it’s not a dream machine, either. PERFORMANCE Business: 16.3 Multimedia: 19.8 BatteryMark: 2:13 VIDEO lllmm The MVA display with its native 1,400-by-1,050 resolution makes watching movies even more pleasurable. InterVideo’s WinDVD 4 comes bundled with the unit, and burning to DVD is easy with Veritas RecordNow and the DVD-RW drive. SUPPORT The standard warranty is one year on parts and labor. On-site service costs $49.95 for one year or $149.85 for three years. Toll-free technical support is 24/7. Notebooks Gateway M350XL MULTIMEDIA llllm Gateway has preinstalled MusicMatch Jukebox with added WMA support, as well as the standard MP3 and WAV support. Also included is Roxio’s Easy CD & DVD Creator 5, rounding out a hardware solution that includes handy multimedia features, like front audio controls. 3.06-GHz Mobile Pentium 4, 512MB DDR SDRAM, 60GB hard drive, two USB 2.0 and one FireWire port, 15-inch SXGA display, DVD-RW drive, 802.11g, 7.5 lbs. system weight, $1,900 direct. 800-555-2088, www.gateway.com. This is one sturdy system, standing 2 inches thick and weighing in at 7.5 pounds, with a 3.06-GHz Mobile Pentium 4, a 60GB 5,400-rpm hard drive, and a DVD-RW drive. The 15-inch SXGA display is bright and crisp, and the one FireWire and two USB 2.0 ports are smartly placed on the side for easy access. We applaud Gateway for including two memory card readers for plugging in CompactFlash memory or MMC, SD, or SmartMedia cards directly into the laptop. We also like the hardware audio controls located on the front, making it simple to play and stop music or adjust the volume. The M350XL will appeal to college students, home users with limited space, or those who are just in the market for a second or third system.—RG PHOTOS lllmm Gateway has included two flash memory card readers, which photo enthusiasts will appreciate most when they’re off-loading digital photos. But no photo-editing or photo management software comes with this system except Microsoft Paint. V I D EO llmmm The DVD-RW drive combined with Pinnacle Expression is a big plus for burning and editing your video. But HP Pavilion zd7000 MULTIMEDIA lllll You can rip your albums to the hard drive and burn MP3 files to standard audio CDs. MusicMatch Jukebox creates and stores playlists of your favorite music. The built-in Harman Kardon speakers make for a pleasant listening experience. MUSIC lllmm 3.2-GHz Pentium 4, 512MB DDR SDRAM, 60GB hard drive, DVD+RW drive, four USB 2.0 and one FireWire port, 17-inch WXGA display, 802.11g, 9.3 lbs. system weight, $2,618 list. 800-752-0900, www.hp.com. Not only did HP design its desktop replacement notebook in true desktop style—with a 3.2-GHz Intel Pentium 4 processor, a 17-inch LCD, and a weight of 9.3 pounds—but it also kept multimedia in mind. The HP Pavilion zd7000, our Editors’ Choice, came in first on our multimedia tests and on 3DMark03, undoubtedly thanks to its nVidia GeForce FX Go 5600 card with 128MB of local graphics memory. (All the other systems here had 64MB of graphics memory.) The notebook’s 17-inch wide-screen LCD is a plus for watching movies or editing photos or video. And the DVD+RW drive lets you burn your home movies. Just be sure to do all this while plugged in; the battery life won’t let you compute for long untethered.—OC PHOTOS llllm Imaging enthusiasts will really like HP Image Zone. Though not as advanced as some titles, Image Zone has the common functions most users need, like the ability to crop photos and adjust for brightness and color correction. Photo albums intuitively organize picture collections. VIDEO lllmm Creating DVD videos from family movies is a snap. The DVD+RW drive, a FireWire port, and Roxio’s Easy IBM ThinkPad R40 MULTIMEDIA lllmm The R40 isn’t a multimedia machine, but it comes with a CD-RW drive and Veritas RecordNow, which is good enough for all your music-ripping and -burning needs. 1.3-GHz Pentium M (Centrino), 512MB DDR SDRAM, 40GB hard drive, DVD/CD-RW drive, 15-inch XGA display, two USB 2.0 and one FireWire port, 802.11b, 6.3 lbs. system weight, $1,549 direct. 800-426-4968, www.ibm.com. The IBM ThinkPad R40 doesn’t have the flash and cool design of other consumer notebooks here, nor does it bundle any fun multimedia software, but it does bring to the table impressive value and reliability. At $1,549, it’s one of the least expensive notebooks in the roundup. Tied with the Acer unit as the lightest system, the R40 includes a 1.3GHz Intel Pentium M processor, along with an integrated 802.11b Centrino wireless solution, which yielded less-than-desirable throughput. The battery life, 5 hours 6 minutes, was the best in the roundup. Add its light weight and you have a notebook well suited for people on the go. If you’re looking for the Ferrari of notebooks, the R40 isn’t for you. But with its dependability and reasonable price, it will provide longevity and solid computing.—CC 116 MUSIC llllm P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com MUSIC lllmm PHOTOS llmmm The two USB 2.0 ports are fine if you occasionally need to plug in a peripheral, like a camera, to your laptop. But beyond Microsoft Paint, there’s no photo software to edit your pictures. VIDEO llmmm how much video editing do you really want to do on a 15-inch screen? GAMING lmmmm Gateway shoots more for multimedia than games. The M350XL’s integrated graphics card and low 3DMark03 score are strong indicators that this is not for true gamers. PERFORMANCE Business: 16.0 Multimedia: 20.4 BatteryMark: 4:23 SUPPORT The warranty is one year on parts and labor, including on-site service. Toll-free technical support is 11:00–9:00 eastern time M–F. CD & DVD Creator 6 make it easy to capture and render footage to DVD– recordable media. But the 60GB hard drive will fill up fast. GAMING lllmm Equipped with an nVidia GeForce FX Go 5600 graphics adapter with 128MB of memory, as well as a wide screen, this is the best notebook we saw for gaming—and the 3DMark03 score proves our point. PERFORMANCE Business: 15.2 Multimedia: 22.6 BatteryMark: 2:12 SUPPORT The warranty is one year on parts and labor. A two-year warranty upgrade costs $99. Toll-free technical support is available 24/7. GAMING lmmmm The R40 isn’t a gaming machine, and IBM isn’t trying to market it as one. With its ATI Mobility Radeon 7500 graphics card and 15-inch XGA screen, it will more or less play today’s hot games. But it will be overtaxed to play tomorrow’s games like Half Life 2 and DOOM III. PERFORMANCE Business: 13.5 Multimedia: 15.8 BatteryMark: 5:06 Like all the systems here, the R40 has a FireWire port, which is handy for downloading video files directly from a digital camcorder. But with only a 40GB hard drive, no video-editing software, and no DVD burner, the only thing you can really do is watch the footage. SUPPORT The standard warranty is one year on parts and labor, including on-site service. Toll-free technical support is available 24/7. Notebooks Sharp Actius RD20 lllmm 3.06-GHz Pentium 4, 512MB DDR SDRAM, 60GB hard drive, DVD-RW/RAM drive, 15inch XGA display, four USB 2.0 and one FireWire port, 802.11b, 10.4 lbs. system weight, $2,099 list. 800-237-4277, www.sharpsystems.com. The Sharp Actius RD20 is a powerful machine, and at 10.4 pounds it should be. Not designed to be portable (its battery life was disappointing and its wireless performance mediocre), the RD20 packs in the features, such as a multiformat memory card reader, four USB 2.0 ports, and a DVD-RW drive. Equipped with a desktop 3.06-GHz Intel Pentium 4, the RD20 scored an impressive first place and second place on Business Winstone and Multimedia Content Creation Winstone, respectively—though its 802.11b wireless card left us unimpressed, at 5 Mbps from 1 foot away. Still, for the price, the Sharp Actius RD20 would make a solid choice as a sedentary desktop replacement.—WPS MUSIC lllmm For ripping and burning WMAs and MP3s, the RD20 comes with a DVD-RW drive and Sonic’s Drag’n Drop CD+DVD. PHOTOS lllmm The notebook’s slots for CompactFlash, Memory Stick, Secure Digital, and SmartMedia cards make downloading images a breeze. And there are four USB ports. But no software for editing photos is included. VIDEO lllmm For your video needs, the RD20 comes with a FireWire port and a DVD-RW drive for burning your home movies, as well as Sonic MyDVD 4 for simple editing. Also included is InterVideo’s WinDVD 4 for viewing and Drag’n Drop CD+DVD for burning. Toshiba Satellite P25-S607 MULTIMEDIA llllm The Satellite includes a front multimedia control panel with CD playback functions and a pair of Harman Kardon speakers for highfidelity sound. Unfortunately, it has only Windows Media Player for ripping and burning WMAs (not MP3s). 2.8-GHz Pentium 4, 512MB DDR SDRAM, 60GB hard drive, DVD±RW drive, four USB 2.0 and one FireWire port, 17-inch WXGA display, 802.11a/b, 9.9 lbs. system weight, $2,699 list. 800-867-4422, www.csd.toshiba.com. The Toshiba Satellite P25-S607 is a very good notebook, and thanks to the inclusion of Microsoft Windows XP Media Center Edition 2002, it has many multimedia bells and whistles. The stylish Satellite sports a 17-inch-wide screen and is the only notebook in the roundup with a DVD±RW drive. Add to that a strong multimedia software bundle and the TV tuner and remote control that come with Windows XP Media Center and you have a portable multimedia system. (By the time you read this, Windows XP Media Center Edition 2004 will be available; Toshiba will offer an upgrade to the new OS for this unit.) We wish Toshiba would upgrade to the 802.11g or 802.11a/g wireless standard, as others have. And although the system is the most expensive Windows notebook, it’s also one of the most feature-rich.—WPS WinBook J4 300 3.06 lllmm 3.06-GHz Pentium 4, 512MB DDR SDRAM, 60GB hard drive, DVD-RW drive, 15-inch SXGA+ display, four USB 2.0 and one FireWire port, 802.11b, 8.4 lbs. system weight, $2,024 list. 800-254-7806, www.winbook.com. The WinBook J4 300 3.06, with its black-and-silver color scheme and nicely rounded edges, is stylish and boasts a crisp 15-inch SXGA+ display driven by an ATI Mobility Radeon 9000 graphics card. On our 3-D tests, the J4 earned second place, though its performance on other tests was disappointing. And if you plan on taking this system on the road, you’ll need to keep the AC adapter close, as well as your wireless access point: The J4 maintained a battery life of just 2 hours 4 minutes on our test, and the signal on its 802.11b wireless solution started degrading at around 40 feet. The J4 falls a bit short of an optimum desktop replacement solution, yet overall it is a decent system.—CC 118 MULTIMEDIA P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com MUSIC lllmm PHOTOS llllm The Satellite has a slot for Secure Digital cards and bundles ArcSoft’s PhotoStudio 5, which offers an easy interface for users to customize their photos. GAMING llmmm The nVidia GeForce4 440 Go graphics chipset isn’t the most desirable card for a gaming system. (Other notebooks in this roundup came with ATI Mobility Radeon chipsets.) But for casual gamers, the unit comes bundled with James Bond 007: NightFire, Need for Speed Hot Pursuit 2, and Tiger Woods PGA Tour 2003, which aren’t graphics-intensive and will run on the nVidia chipset. PERFORMANCE Business: 17.2 Multimedia: 21.6 BatteryMark: 1:06 SUPPORT The warranty is one year on parts and labor. No on-site service is available. Toll-free technical support is 24/7. your home movies. True videophiles will fill up the 60GB hard drive fast. GAMING llmmm More of a multimedia system than a gaming box, the Satellite’s nVidia GeForce FX Go 5200 graphics card with 64MB of RAM is good enough for some of today’s games, and the speakers are better than those that come with most notebooks. PERFORMANCE Business: 15.7 Multimedia: 20.5 BatteryMark: 2:49 VIDEO lllmm The unit comes with Windows XP Media Center Edition 2002, which lets you watch live TV, browse the Program Guide, and record shows. You can plug your MiniDV camcorder directly into the FireWire port and burn SUPPORT The warranty is one year on parts and labor. A three-year warranty extension with on-site service costs $248. Toll-free technical support is 24/7. MULTIMEDIA drive, since the 60GB hard drive won’t store much video. MUSIC llllm The J4 comes with Audio DJ, a feature that we love; it lets you play audio CDs when the unit is turned off. (The Gateway and Toshiba units offer a similar feature.) Roxio’s Easy CD & DVD Creator 6.1.1 can rip and burn MP3s and WMAs. GAMING llmmm The 15-inch screen is a bit small, but the ATI Mobility Radeon 9000 that came with our unit makes it viable for users to run games occasionally on the notebook. The J4 scored second-highest on 3DMark03. PHOTOS lllmm The superb Adobe Photoshop Elements 2.0 and Roxio’s Easy CD & DVD Creator are bundled here. The DVDRW drive and four USB 2.0 ports let you plug in, download photos, and burn them to CD or DVD. VIDEO llmmm Roxio’s Easy CD & DVD Creator lets you burn all those video memories, but there’s no video-editing or authoring software. It’s a good thing the system comes with a DVD-RW PERFORMANCE Business: 15.6 Multimedia: 18.0 BatteryMark: 1:39 SUPPORT The warranty is one year on parts and labor. On-site service is not available. Toll-free technical support is 8:00a–9:00p eastern time M–F. E UNDER ATTACK! Running software that protects your PC is no longer optional. If you don’t, you’re part of the problem. BY KONSTANTINOS KARAGIANNIS T he largest virus outbreak in history hit millions of computers around the world this past August. Even before Microsoft Corp. and millions of victims could find a way to cope with the Blaster worm and a spate of imitators and mutations, Sobig began to live up to its name—with a vengeance. Headline-making malware—viruses, worms, and Trojan horses—have managed to find a surprising number of unprotected PCs, despite the computer industry and media repeatedly urging people to use antivirus and firewall software. Some of the computers Sobig attacked had outdated antivirus software installed or none at all. A May 2003 study for the National Cyber Security Alliance conducted by America Online concluded that 62 percent of broadband consumers were not running up-todate antivirus (AV) software. But AV software alone isn’t enough these days: You need a firewall, too, and privacy controls and spam filtering can further protect you. The AOL study also showed that 67 percent of broadband consumers did not have properly configured firewalls. All manner of malware has been spreading via friendly e-mails and—more irritating—through mail no one wants in the first place—spam. Using the latest method of infection, worms send themselves out to the Internet from infected systems. Where do the worms end up? They end up in machines without firewalls or AV software. Worms either include a tiny e-mail server to send themselves out—usually with a spoofed sender address obtained from address lists—or search for unprotected shared network drives where they can unload themselves. Once malware hits your PC, the damage can take many forms. A true virus attaches itself to a file and replicates itself when you launch the file. A Trojan horse hides on your system to do its damage, which may involve sending private data to its creator. One particularly obnoxious type of Trojan horse is a dialer, which uses your modem to call a pay number, sticking you with the bill. A worm will often send mail to everyone on your e-mail address lists or propagate itself on shared network drives. Even viruses that don’t destroy your data can wreak havoc by slowing Internet service to a crawl or hogging system resources. Some people couldn’t care less about malware and Internet security, claiming they have nothing personal or valuable stored on their hard drives. But such attitudes actually contribute to the larger problem, as these people let their machines become overrun by malware. Although you may notice only a slowdown in performance of your unprotected PC, you could actually be helping to cause massive damage on the Internet: Many viruses take part in launching denial-of-service attacks on prominent Web sites. Silently, unprotected systems in homes and offices are doing the bidding of malware that works alone or is controlled remotely by its miscreant authors, attacking other sites and systems in the process. Personal Internet security software is more than just a tool for keeping your data safe and your machine humming; it makes you a decent and responsible neighbor in the online world. To help you protect both your online experience and that of the rest of us who share cyberspace with you, PC Magazine Labs has evaluated 12 software security products. Antivirus software has made strides in ease of use, thoroughness of default protection, and automatic updating. But cleverly designed viruses can behave like legitimate applications, making a decent software firewall a must. The firewalls we review can detect when even unknown malware is trying to send information out from your PC, in addition to preventing attempts to enter your system through the Internet. Just install one and you’ll be amazed how often hackers are testing your PC for openings. But we’d still like to see better information from these products, including details on the nature of an incident and how you can track down the perps who bug your machine. Finally, we review three suites that bundle AV, firewalls, and a variety of other security and privacy tools. Running AV and firewall software is no longer just about protecting your own PC. It’s also about being a good online citizen—part of the solution, rather than part of the problem. REVIEWED IN THIS STORY 123 Antivirus 125 Personal Firewalls 130 Security Suites 125 Editors’ Choice 126 Performance Tests 122 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com PC SECURITY Antivirus McAfee VirusScan 8.0 Subscription version, $34.95 direct; download version, $49.99; boxed version, $59.99. Network Associates Inc., 800-338-8754, www.mcafee.com. OVERALL RATING: l l l l l McAfee VirusScan 8.0 matches the features found in Norton AntiVirus by including both inbound and outbound e-mail scanning, worm protection, and spyware/adware detection. Its new silent updating and simple scan scheduling are actually easier for novice users than Norton’s. The subscription version lets you submit an unknown virus to McAfee’s labs with just one click. But Norton still bests McAfee in reporting on your virus history and in independent virus labs’ testing results. If you’re upgrading, you may be surprised that firewall software is no longer included with VirusScan. But McAfee offers bundled specials at prices comparable with the single AV product. The subscription version is cheaper than the boxed version, but your subscription copy stops working if you don’t renew yearly. With its new, simpler, nonthreatening interface, VirusScan puts two icons on the desktop: Scan for Viruses, which brings up locations to scan and a few options, or the more comprehensive McAfee Security Center. Connecting with McAfee’s site, Security Center gets alerts and advisories, shows your “security index” graphically, and gives access to basic and advanced configurations. VirusScan is set for maximum protection and automatic updates by default. Better late than never, McAfee adds POP3 (inbound) and SMTP (outbound) e-mail virus scanning, and its WormStopper feature can block unidentified worms from sending e-mails from your system. When worm behavior is detected, such as sending more than five e-mails within 30 seconds, VirusScan asks whether you want to block them. Since VirusScan Our contributors: Konstantinos Karagiannis is a senior editor of PC Magazine. Edward Mendelson is a contributing editor. Jay Munro is a freelance technical writer. Daniel S. Evans is a staff editor. Associate editor Michael W. Muchmore and PC Magazine Labs project leader Sahil Gambhir were in charge of this story. alerts you on every message exceeding a set limit of addressees, you’ll want to disable this feature before sending your next BBQ invitations. Like Norton AntiVirus, VirusScan scans for nonvirus spyware, adware, and dialers. On our tests, we found that it did find and delete some of the malware we installed, but you’ll probably want to back it up with antispyware software. McAfee VirusScan and McAfee Security Center are easy to use, easy to install (either from disc or as a download), and provide good default protection.—Jay Munro Norman Virus Control 5.6 $60 per year. Norman Data Defense Systems Inc., 888-466-6762, www.norman.com/us. l l l m m editor group is for basic antivirus settings, and the utility group lets you see more esoteric details, such as component build dates and the contents of your quarantine. If you want to scan your hard drive every Friday night, you must go to the separate task editor to create a task file. The scheduled task can run automatically or can just pop up a window for you to start. One task setting lets you pick normal or low resource usage, though we were unable to see a difference in our testing. As with ViRobot, technically inclined people will like Virus Control’s precise control over scan targets, log file settings, and update scheduling. Although the help system isn’t very helpful, Virus Control provides plenty of documentation on its site, including two white papers about its sandbox technology and a comprehensive review of viruses. Norman has an impressive track record withVirus Bulletin’s VB 100% award (especially since 2000), but Norman Data Defense Systems, a name that’s more familiar in corporate circles, offers protection for both known and unknown viruses. With an interface only a techie could love, its centerpiece, Norman Virus Control 5.6, is an advanced virtual “sandbox” environment for catching new viruses and worms. Including both workstation and server-specific features, Virus Control offers generous options. But with its multimodule interface and sometimes jargony help system, it is not a good Norman Virus Control 5.6’s configuration editor prochoice for home users who vides most of the antivirus settings for its on-demand want to “set and forget” and on-access scanners. their antivirus software. Virus Control’s sandbox technology features that scan for adware, spyware, and fakes viruses into trying to wreak havoc dialers are still a few months away. It’s a within a safe, isolated virtual Windows good choice for those in the know, but typenvironment. While other companies use ical home users are better off with the virtual machine technology to ferret out McAfee or Norton AV products.—JM polymorphic and other viruses, Norman claims that its sandbox is richer, including Norton AntiVirus 2004 network, Web, and e-mail simulation to $49.95 direct. Symantec Corp., 408-253-9600, www.symantec.com. l l l l l catch e-mail and network threats. With Norton AntiVirus 2004 Virus Control installs quickly, and (NAV), Symantec adds new as with ViRobot Expert 4.5, you can check touches to a familiar face, keepfor updates during installation. ing NAV atop our A-list. It can Unlike the competitors, which each now scan your system for inhave a single control panel, Norman presents various interfaces depending on the stallation-stopping viruses before instaltask. For example, the configuration lation, instead of using the old DOS boot www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 123 CD and a slow command dation tests, though the hit wasn’t significantly worse than VirusScan’s 5.9 percent. We think this minor performance impact is a good trade-off for the protection you get. As with VirusScan, NAV has conservative defaults that provide excellent protection. With better defaults and easy updates, Norton AntiVirus once again gets our Editors’ Choice nod.—JM line scanner. It also prescans at setup and scans within ZIP and other archive files by default. Keeping up with the times, NAV now finds and removes spyware, adware, and dialers. Also new is protection for instant message–borne threats in Yahoo! Messenger, MSN/ Windows Messenger, and AIM. NAV performs automatic updates by default, Norton AntiVirus 2004 flags all categories of scanning and you get a systemwide when the virus definition file is out of date, showing warning when your virus that while it’s still working, you are at risk. pattern files are out of date. Installation now includes a product- that NAV will stop incoming spyware and activation scheme that the company adware received via instant messaging or hopes will keep illegal copying of its soft- e-mail but not from Web sites. This version of NAV has improved ware under control. This requires you to connect with a server at Symantec to get default settings. The installation wizard an activation code to use NAV. Activation walks you through the options, which is anonymous, and registration is not re- include automatic updates, a full initial quired. You can reinstall as many times as system scan, weekly system scans, and you like on the same machine, and you real-time scanning of compressed files. have the flexibility to upgrade to a newer The status screen shows green, yellow, or red icons to indicate your protection machine without buying a new copy. Spyware, adware, and dialers, while not level. In previous versions, if you let your technically viruses, are threats to your pri- updates lag, only the Update icon turns vacy and finances. Like McAfee Virus- yellow or red. In NAV 2004, if you bypass Scan 8.0, NAV now scans and removes an update, the program displays yellow these threats. In our testing, NAV found and red icons across the board, indicating most of our adware, though it missed that auto-protection is out of gas. With a 6.4 percent slowdown, NAV some spyware and dialers and had difficulty removing others. Symantec claims came in last on our performance degra- ViRobot Expert 4.5 $39.95 direct. Global Hauri Inc., 408-232-5463, www.globalhauri.com. l l l m m A newcomer to the U.S. market, South Korea–based Global Hauri has introduced its trilingual ViRobot Expert 4.5, an easy-to-use, flexible antivirus package that will soon include spyware defense. ViRobot is a resource-thrifty scanner that lets you do a full scan quickly while you work. Scheduled scan and update wizards make it easy to keep your PC clean and your antivirus protection up to date. But testing by PC Magazine Labs and independent labs (Hauri has garnered only one pass and five fails on the VB 100% awards) reveals that ViRobot’s virus detection needs improvement. Like Norton AntiVirus, ViRobot has a single control panel to view status, scan hard drives, configure options, and perform updates. ViRobot’s elegant interface is easy to understand, despite some odd label language, and you can quickly switch from English to Korean or Japanese. ViRobot’s tree structure lets you drill down and scan at the whole com- ANTIVIRUS SCORECARD To get a good rating for setup, a product should require minimal supervision and should provide excellent protection at its default settings. For the help rating we expect an easy-to-understand manual, online help, Web site support, and telephone technical support. We prefer an interface with easy-to-find settings and status reporting. A single control panel is best. You should be able to configure on-demand and on-access scanning easily, specifying files, folders, e-mail attach–EXCELLENT –VERY GOOD l l l –GOOD l l –FAIR l –POOR ments, and downloads. Scheduling should be easy to set up and should support multiple scan configurations. Updates should be automatic, frequent, and unobtrusive. The management rating is based on how well the program lets you handle found viruses. You should be able to view, restore, or delete quarantined files easily; send suspect files to the antivirus company; and view past infections. For threat detection, we evaluate the product’s ability to detect and eliminate adware, spyware, and dialer programs. n lllll et at d lll lll lllll Norman Virus Control 5.6 Norton AntiVirus 2004 lll lll ll llll llll llll lll N/A lll lllll llll llll lllll lll llll lllll lll lllll ViRobot Expert 4.5 llll lll lllll ll llll lllll ll N/A lll N/A—Not applicable: The product does not have nonvirus threat-detection features. P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com Th lllll M lllll Up llll Sc a llll In te llll He re an ag s da te ec en t em g in ul Sc he d nn in g ce rfa lp up llll Se t OVERALL McAfee VirusScan 8.0 RED denotes Editors’ Choice. 124 tio llll PC SECURITY puter, drive, or folder level. You can right-click on the menus to scan from Windows Explorer, and unlike with other products here, you can turn this off in the configuration. ViRobot’s e-mail support is more detailed than that of any product we reviewed. It’s the only program that lets you limit virus scanning to specified e-mail folders—a feature more often found in mail server virus scanners. ViRobot also adds icons in your Outlook (but not Outlook Express) client for scanning, configuration, monitoring, and help. Though ViRobot aced our performance tests (see www.pcmag.com/antivirus) with less than 0.5 percent slowdown, speed isn’t everything: It had a hard time detecting some well-known viruses within nonexecutable files, and its history on independent labs testing is less than stellar (see page 126). The company explained that unless a file is in executable form, it isn’t really a virus. While that may be true, we’d prefer to see the scanner detect all viral code wherever it lurks, as VirusScan and NAV do. ViRobot also overlooked a backdoor Trojan horse program we inadvertently downloaded and installed during testing. But it performed well at finding and cleaning infected Microsoft Office files. ViRobot is easy to set up, with flexible configuration, but its default settings were not as protective as McAfee’s and Norton’s, scanning only Office and executable files with the real-time scanner. By the time you read this, the software will include scanning for spyware and adware, but the feature wasn’t ready for us at the time of testing. Though it’s still catching up with the rest of the pack on detection and security of default settings, ViRobot is ahead with its clean interface, fast scanning, and low resource use, making it a product to watch.—JM Personal Firewalls n Norton AntiVirus 2004 n Norton Personal Firewall 2004 ZoneAlarm Pro 4.0 n Norton Internet Security 2004 Symantec’s Norton brand gets the triple crown in personal security software this time around, joined only by ZoneAlarm Pro 4.0 in the firewall category. n Antivirus In the antivirus arena, NAV surpasses McAfee VirusScan 8.0 for its simpler and more thorough setup procedure, the ability to report on your virus infection history, and a stronger record on independent virus lab testing. But VirusScan— which deserves honorable mention—has moved within spitting distance of Norton AntiVirus. We found McAfee easier than NAV when it came to scheduling scans and updates. McAfee Personal Firewall Plus 5.0 An installation wizard asks you what level of alerting you prefer, the kind of network and connection you have, and McAfee Personal Firewall Plus 5.0 has a whether you’ll trust the program’s reccheerful, rich interface, and its default ommendations or require confirmations. settings give home and small-office users Knowledgeable users can choose three a high level of security. But some unin- levels of protection in addition to total formative dialogs and needlessly alarm- openness and total lockdown. You can’t ing pop-up messages make it less than customize the three levels, and Internet perfect for nontechnical users. access for individual applications can be customized only to block, permit, or permit only outbound access. There’s no way to specify that an application can use one port but not another. The program’s control panel recommends that new users view a summary screen that reports which applications are running and shows the most recent security event, with an option to find the physical location of the remote machine or trust it in the future. Remote machines McAfee’s brightly colored control center has a are identified only by IP adfriendly face, but it can’t help you decide whether dress, and the dialog doesn’t to trust the remote machine under Last Event. explain whether or not you $39.95 list. Network Associates Inc., 800-338-8754, www.mcafee.com. l l l m m n Personal Firewalls No surprises in the firewall department: This time ZoneAlarm Pro joins Norton Personal Firewall 2004 for the distinction. Both provide excellent protection, are highly customizable, and work with little fuss. Both also give you a decent adblocking feature. Norton’s firewall adds protection for specified data, while ZoneAlarm is more tightly integrated. n Security Suites In suites, there was really no doubt about it: Norton Internet Security 2004 beats the other two contenders on just about every level. Its ease and integration are unmatched, and, of course, it contains our Editors’ Choice–winning antivirus and firewall software. MORE ON THE WEB FOR ANTIVIRUS software performance results and more security product reviews, point your browser to www.pcmag.com/antivirus. www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 125 PC SECURITY PERFORMANCE TESTS Independent Antivirus Testing To determine the effectiveness of the five antivirus products we reviewed (including the Trend Micro suite PC-cillin), we compiled test results from February 2001 through September 2003 from four respected independent antivirus testing organizations: AV-Test.org, ICSA Labs (www.icsalabs.com), the University of Hamburg’s Computer Science Department (http://agn-www.informatik.uni-hamburg.de/vtc), and Virus ANTIVIRUS ACCURACY AV-Test.org ICSA Labs University of Hamburg Virus Bulletin Bold type denotes the best score. Pass Pass Pass Pass Hauri N/A N/A N/A N/A N/A N/A McAfee Norman 1 5 5 1 21 19 0 1 20 3 Norton/Symantec 6 1 22 0 13 Trend Micro 3 1 21 0 N/A N/A Fail Fail Fail Fail 1 5 4 8 6 11 5 2 2 9 0 5 1 N/A—Not applicable: The organization did not test this company’s products. Firewall Tests Our testing revealed that personal firewalls are still vulnerable to some types of security threats. To detect hacking attempts, we used the Port Scan test from Gibson Research’s ShieldsUP! service (www.grc.com). This test tries to establish TCP connections to typical ports and their associated services—such as FTP, HTTP, POP3, telnet, and Finger. We tested each product at its default medium-security setting. A stealth result is the safest, since it hides the existence of your computer. We awarded a pass to each firewall that set PERSONAL FIREWALLS ShieldsUP! Port Scan TooLeaky PC Flank’s Quick Test McAfee Personal Firewall Plus 5.0 Pass Fail Unsafe Norton Personal Firewall 2004 Pass Fail Pass PC-cillin Internet Security 2004 Sygate Personal Firewall PRO 5.5 Pass Pass Fail Pass Unsafe Fail Tiny Personal Firewall 5.0 Fail Pass Unsafe ZoneAlarm Pro 4.0 Pass Fail Pass RED denotes Editors’ Choice. We tested all firewalls at their default security settings. should worry about a ping from that address, for example. The pop-up warnings include links to more detailed advice on whether to permit or deny access. One potentially alarming kind of warning message appears when McAfee wants to alert you to a new virus detected in the field. It’s easy to mistake this for a warning saying the virus was found on your system. Clearly, McAfee has some catching up to do on its personal firewall.—Ed Mendelson 126 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com Bulletin’s VB 100% award (www.virusbtn.com/vb100). AV-Test.org publishes its results as percentages rather than certifications; we counted anything below 100 percent as a fail. ICSA Labs gives each vendor of a failed product seven days to provide an update; as a result, the ultimate success rates from ICSA Labs are high. The University of Hamburg rates the products on a point system, but we focused on just one aspect, issuing a pass for each product that caught 100 percent of tested in-the-wild viruses. Over the 32-month test period, Symantec and Trend Micro performed Total Total Percent passes failures passes best overall, each with a 94 percent 1 5 17% pass rate, but Trend Micro’s score was 48 14 77% derived from a much smaller number 38 12 76% of tests. McAfee and Norman were 50 3 94% 29 2 94% nearly tied, at 77 and 76 percent. —Analysis written by Daniel S. Evans all ports to stealth mode, and we’re happy to report that all but one product did so. (Tiny Personal Firewall 5.0 left ports 445 and 1025 open.) The results of the TooLeaky test (http://tooleaky .zensoft.com) were less encouraging. This test simulates an application’s attempt to commandeer Internet Explorer and transmit data to a remote address. Only Sygate Personal Firewall PRO 5.5 and Tiny Personal Firewall alerted users and denied access to this Trojan horse. PC Flank’s Quick Test (www.pcflank.com) determines whether your browser reveals personal or technical information when you’re browsing. Sygate failed, revealing personal information. Less severely, Quick Test reported a result of unsafe for McAfee Personal Firewall Plus 5.0 and Tiny’s firewall, because the browser sent information about visited sites. Only Norton Personal Firewall 2004 and ZoneAlarm Pro 4.0 passed this test completely. We tested each firewall under Windows XP Professional Edition on a 2-GHz PC with 512MB of RAM, running Internet Explorer 6.0 with Service Pack 1. The computers were connected to a DSL network outside our corporate firewall. —Analysis written by Sahil Gambhir Norton Personal Firewall 2004 $49.95 direct. Symantec Corp., 408-253-9600, www.symantec.com. l l l l l Few programs successfully balance the needs of beginners and experts, but Symantec’s Norton Personal Firewall 2004 gets it exactly right. The software offers thorough and easyto-use protection out of the box and easyto-manage fine-tuning of security and privacy settings. An effortless installation followed by online product activation (required within the first 15 days of use), sets up the firewall for medium-level security. This level puts all ports in stealth mode and pops up an easy-to-understand alert when intrusions occur or applications first try to access the Internet. A configuration dialog has a slider for switching from medium to lower or higher security levels, and each level has custom settings for allowing Java and ActiveX applets. PC SECURITY A network detector feature automatically switches a laptop between customized profiles for home, office, and mobile use. Expert users can dig deep into option dialogs for total control over the way specific programs connect to the Internet or how specified Web sites connect with their PCs. Privacy control features prevent data like credit card and Social Security numbers from being uploaded to nonsecure sites. An intrusion detection system purposely reports only the most common types of intrusions to avoid cluttering the screen with messages, but the firewall silently protects against intrusions that the detection system doesn’t report. New intrusion and software signatures can be automatically or manually downloaded via Symantec’s LiveUpdate service. Norton’s ad- and pop-up–blocking feature is more easily customizable than anyone else’s. A Web Assistant toolbar added to Internet Explorer lets you selectively block or allow ads and popups from individual sites, and an optional Ad Trashcan lets you drag ads from the browser so that they’ll be blocked in the future. Combining the best in ease of use and protection, Norton Personal Firewall 2004 shares our Editors’ Choice with ZoneAlarm Pro 4.0.—EM Sygate Personal Firewall PRO 5.5 $39.95 direct. Sygate Technologies Inc., http://smb .sygate.com. l l l l m Sygate Personal Firewall PRO 5.5 is an elegant, compact program that doesn’t get in your way and provides a good balance of power and customizability. But a Norton Personal Firewall 2004’s configuration wizards are smart enough to set up your security settings, and they display all the information for fine-tuning. PCs. Unlike McAfee, Norton, lack of information in its pop-up warnings, a smaller feature set, and some failures to protect in our testing keep it out of the top ranks in this roundup. A straightforward installation leaves you with a cleverly designed tray icon that lights up to show outgoing and incoming data (similar to ZoneAlarm Pro 4.0), with color-coded indications of whether the firewall is currently blocking traffic. An exceptionally easy-to-understand options dialog lets you adjust the strength of the firewall, limit the size of log files, and finetune your programs’ access to the Internet. The firewall optionally sends e-mail alerts about specified types of intrusions. The firewall’s default Normal level stealths almost all ports and pops up a warning message when a port scan tries to access others. You can modify the Normal protection level by applying custom rules, but you can’t switch easily between protection levels aside from total lockout and total access. You can, however, export and import sets of rules with various protection levels for use on other and ZoneAlarm, the Sygate firewall doesn’t offer advice about whether a specific program can safely access the Internet, which may make it less suitable for beginners. A freeware version called Sygate Personal Firewall omits the intrusion detection system, advanced configuration options, and VPN support.—EM Tiny Personal Firewall 5.0 $49.95 direct. Tiny Software Inc., www.tinysoftware .com. l l m m m Don’t be fooled by the name. Tiny Personal Firewall 5.0 builds massive defenses around your files, with safeguards to satisfy the most paranoid user, but only experts will understand how to control its myriad options. With its default settings, the program failed to protect adequately on two of our tests. After a simple installation, the package launches four separate modules that you can enable or disable individually from a tray icon: a traditional firewall, a Windows security system that limits other programs’ access to data files, the Registry, and the Internet. This system also controls whether they can launch other programs, including an intrusion detection system and an integrity guard mod- PERSONAL FIREWALLS SCORECARD Setup and installation is a rating of how easily you can get firewall to start protecting your PC effectively. For the control settings rating, we consider a product’s breadth of configuration options, such as security levels and rules. The usability rating is based on the ease of –EXCELLENT –VERY GOOD l l l –GOOD l l –FAIR l –POOR managing Internet security settings and alerts. A solid interface should have a clean, integrated console with access to all modules. Advanced privacy features should include extensive updatable banned categories and IP addresses, as well as the ability to block spyware and cookies, protect personal information, and block ads. lllll y iv ac rfa In te Pr y lit Us ab i ro l nt Co up Se t OVERALL McAfee Personal Firewall Plus 5.0 Norton Personal Firewall 2004 Sygate Personal Firewall PRO 5.5 llll lll lll llll lllll lll lllll lllll lllll lllll lllll lllll lllll llll llll lllll ll llll Tiny Personal Firewall 5.0 llll l ll l l ll ZoneAlarm Pro 4.0 lllll lllll lllll lllll llll lllll RED denotes Editors’ Choice. 128 ce llll P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com PC SECURITY ule that detects changes in applications that may be signs of Trojan horses. A blizzard of warning dialogs assault your screen as the program asks you whether to allow one application to run another or access the Internet but offers no advice about whether an obscurely named program is dangerous or standard. Don’t expect any user-friendly sliders for adjusting the firewall. Instead, you have to modify every rule in a spreadsheet–style interface with 20 different tabs for controlling ports, intrusion signatures, programs, and Registry and file access, with nothing but a terse help file to explain it all. As installed, the program left two ports open, and our attempts to close them failed because of a bug we uncovered. A fixed version should be downloadable by the time you read this. A separate monitor window has an activity tab in which events scroll too quickly to be readable, as well as a connections tab that shows which network connections are active.—EM ZoneAlarm Pro 4.0’s advanced options include conveniences such as a setting that lets you list programs that change often so that the firewall won’t bother you with repeated warnings. systems was effortless, and the program asked us whether to include specific networks in an Internet zone or a localnetwork Trusted zone (with more lenient security settings). The control panel lets you specify high, medium, or firewall-off security levels for both the Internet and Trusted zones, with options to customize the high and medium levels. The default high-security setting stealths all ports, while the medium setting leaves them visible but closed. When you upgrade or uninstall the program, a prompt asks you whether you really intend to turn off its security in order to prevent uninstallation by rogue software. Ad blocking is almost as effective as in McAfee Internet Security Suite 6.0 or Norton Internet Security 2004 , but it distorted the display of some non–ad banner graphics. A version with Web filtering based on blacklists and algorithms costs $59.95; a reduced ZoneAlarm Plus version ($39.95) lacks ad-blocking and cache-cleaning features; a freeware version includes only the firewall.—EM ZoneAlarm Pro 4.0 $49.95 direct. Zone Labs Inc., www.zonelabs.com. lllll Zone Labs’ ZoneAlarm Pro 4.0 is a one-stop security package that combines an easily customizable firewall with program control and adblocking features. It also includes e-mail security, which quarantines dangerous attachments and prevents worms from sending mass mailings from your machine. It’s almost as friendly and feature-packed as Norton Personal Firewall 2004, but it lacks Norton’s privacy-protection features. ZoneAlarm’s options are clear and highly customizable, with every control accessible from a single tabbed interface, with none of the obscure detours found in less integrated packages. A tray icon displays a bar graph of current inbound and outbound traffic. Warning messages include links to detailed advice on deciding whether to let an application access the Internet. If you frequently download new versions of your favorite software and don’t want to be warned about each new version, you can tell ZoneAlarm that an application changes often, and it won’t bother you with such warnings. Installation on our multinetwork test 130 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com Security Suites McAfee Internet Suite 6.0 $69.95 list. McAfee Security, www.mcafee.com. lllmm McAfee Internet Suite 6.0 includes McAfee Personal Firewall Plus 5.0, McAfee SpamKiller 5.0, McAfee VirusScan 8.0, and McAfee Privacy Service 6.0—a comprehensive ad-blocker, personal information protector, cache cleaner, and spyware detector. But the package is inconsistent. For instance, SpamKiller includes expert features, but the firewall offers limited controls. You can launch control panels for all components from a security center, but they run as separate programs with different interfaces. By contrast, Norton Internet Security 2004 offers integrated interfaces. McAfee SpamKiller works only with POP3 and Hotmail accounts, not with IMAP4 accounts. By default, the program hides messages tagged as spam in a mailbox accessible through SpamKiller’s control panel. From this you can restore anything that’s not spam, so parents can keep obscene spam away from a child’s mail account. Another option sends spam directly to your mailbox with Spam added to the subject line. On one of our test accounts, almost half the messages tagged as spam were false positives; McAfee acknowledged the problem and is working on a fix. McAfee Privacy Service is the most comprehensive offering we’ve seen for hiding personal information such as credit card numbers from remote sites, blocking ads and pop-ups, controlling browser cookies, detecting spyware, and setting parental controls. File access protection lets you control which applications can open specific file types. Beware: The McAfee suite caused serious problems on our heavily loaded test machine, sometimes blocking mail until parts of the suite were temporarily disabled, sometimes locking up entirely. When informed of the problems, a McAfee representative said the company is working on fixes for a new release due by early 2004.—EM PC SECURITY SECURITY SUITES: SCORECARD –EXCELLENT –VERY GOOD l l l –GOOD l l –FAIR l –POOR co nt ro ls lllll nt al Pa re Pr iv ac y ng bl oc ki Ad An tis pa m l re w al Fi at io n ru s An tiv i OVERALL McAfee Internet Suite 6.0 Norton Internet Security 2004 llll llll llll lllll lll lll llll lllll lllll lll lllll lllll lllll lllll lllll llll lllll lllll lllll lllll PC-cillin Internet Security 2004 llll llll llll lllll lll lll N/A lll ll lll RED denotes Editors’ Choice. N/A—Not applicable: The product does not perform ad blocking. Norton Internet Security 2004 $69.95 list. Symantec Corp., 408-253-9600, www.symantec.com. l l l l l Symantec’s Norton Internet Security 2004 combines the power and configurability of Norton Personal Firewall 2004 (including its ad-blocking and privacy controls) with Norton AntiSpam (available separately for $39.95), Norton AntiVirus 2004, and a parental control feature that can set different levels of privacy and site-blocking for individual users. The whole package works smoothly together, letting you control all features from an uncluttered and well-organized control center. AntiSpam is effortless to use and requires no customization. It automatically integrates with Eudora, Outlook, and Outlook Express by adding menu and toolbar options for tagging messages. It then moves tagged messages to a Norton AntiSpam folder in the mail client. Experts can alter the rule to delete spam from the server, but the default setting only quarantines messages. AntiSpam uses pattern-matching and user-customizable blacklists and whitelists to tag messages, and it performed reliably on our informal tests. We only wish the AntiSpam interface were more tightly integrated with the main suite’s interface. Parental controls create separate levels of Web site, newsgroup, and program access for individuals, with preset default settings for children, teenagers, and adults. Web and newsgroup filtering is based on a slow-to-load list of sites. Site categories that can be blocked include tobacco, travel, Norton Internet Security 2004’s easy-to-use ad-blocking feature includes a toolbar and an options window to configure ad-blocking to catch specific text on certain sites. 132 In te gr of Ea se Se tu p us e llll P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com and real estate in addition to standards like gambling, drugs, and pornography. With the best integration of its components and the best security components themselves, Norton Internet Security 2004 is the suite you should buy. It’s our Editors’ Choice by a wide margin.—EM PC-cillin Internet Security 2004 $49.95 direct; with $25 competitive upgrade (1 year of updates) Trend Micro Inc., 800-228-5651, www .trendmicro.com. l l l m m No longer available as a standalone antivirus program (only as part of Trend Micro’s value-priced PC-cillin Internet Security 2004 suite), PC-cillan now includes spyware detection, URL filtering, privacy features, spam protection, and a firewall. It’s a comprehensive, integrated security solution, but Norton Internet Security 2004 beats it for firewall configurability, spam protection, privacy, and parental controls. Like McAfee Security Center, PC-cillin has a control panel that integrates all aspects of your PC’s protection. Targeted at the home set-and-forget market, PC-cillin scans your drive for show-stopping viruses even before it installs. Once you set it up, you can close and forget it, and your antivirus needs are covered, though you will need to spend time setting up the other features. The spam-catching feature prefixes suspected e-mails’ subject line with SPAM. Spam filtering can be set to low, medium, or high, depending on your preference. Allowing messages through that were incorrectly marked as spam (we got a lot), or adding addresses to block requires manually entering them rather than simply right-clicking as in other antispam software. Web filtering is accomplished using good or bad URL lists, though it comes with no preset lists of bad sites. You can, however, import favorites or cache links. Privacy protection requires simply entering info you want to protect: credit card numbers, names, addresses, and so on. The feature works well, but its case sensitivity limits its effectiveness. PC-cillin can also scan for spyware in real time. Taking a chapter from their corporate products, Trend Micro’s Outbreak Alert automatically prompts users to update when a virus outbreak occurs in the wild. You can also set PC-cillin to check for updates and install them as often as every 3 hours. New with PC-cillin is better network worm protection—Enhanced Network Virus Protection. Working in concert with its firewall, PC-cillin watches for network virus activity, like that produced by Sobig, and can shut down your Internet connection if there’s a problem. The firewall is easier to understand now, with profiles for direct connections to the Internet and wireless, home, or office networks. Profiles come with preconfigured security levels and rules so that you don’t have to think about it. But changing the defaults is less straightforward than it is in ZoneAlarm. For a home network, you may find some experimentation with settings is needed to get the shares to work. You can edit and change these settings or create custom profiles. PC-cillin offers a lot of protection for the money—with network virus protection, an easy firewall, and expanded threat scanning—but several of its components aren’t up to those of the Norton suite.—JM E If You Don’t Do Windows Linux developers have polished their desktops, and those at Apple have created their richest OS to date, making both OSs more appealing than ever to the mainstream PC owner. steadily toward luring users away from Windows and toward their operating systems (OSs). In the following pages, we take an in-depth look at both desktop environments, paying particular attention to how they stack up against Windows XP. We also review five desktop distributions of Linux: Lindows, Lycoris, Red Hat, SuSE, and Xandros. BY BILL ULRICH THE BASICS Most people use the operating system that’s included when they There’s no denying it: We live in a Windows world. Microsoft’s buy their computers. Windows has become the standard on operating system dominates over 90 percent of the current in- most Intel- and AMD-based systems, but Linux can run on the stalled desktop market worldwide, while most of the remaining same hardware. And like Windows, Linux is frequently used on servers and special-purpose hardware. users run either the Apple Mac OS or Linux. These renegade users can be quite loyal and The story of Mac OS is quite different: It Reviewed in this story comes installed on Apple Macintosh comquite vocal. What do they know that Win137 Macintosh OS X, Microsoft dows users don’t? puters; Windows can’t run on Macs, and Windows XP, and Linux The Mac has always enjoyed a reputation Linux can be run on Macs only with considcompared for having a great user interface, and it has erable expert configuration. Those with 142 Flavors of Linux: How 5 older versions of Mac OS can upgrade to Mac become only more powerful and feature Distributions Stack Up OS X 10.2 Jaguar ($129 direct, www.apple.com) rich in recent years. Linux has existed most142 LindowsOS 4.0 and the recently released Mac OS X 10.3 Panly in the domain of programmers and tin142 Lycoris Desktop/LX Deluxe ther. (This version was unavailable in time kerers but has recently become easier to in143 Red Hat Linux 9 Professional 143 SuSE Linux Professional 9.0 for our review, but see Pipeline, page 25.) stall and use, achieving a look and feel 144 Xandros Desktop 1.1 Like the Mac OS, Windows comes insimilar to Windows. stalled on the hardware of numerous manuLinux and Mac OS developers are working ILLUSTRATION BY FERRUCCIO SARDELLA www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 137 facturers. You also can buy the OS separately. Microsoft Windows XP is available both in a Home version ($199 list; upgrade, $99) and a Professional version ($299; upgrade, $199). Linux is open-source, so the software is available for free. Most end users, however, can get it through a commercial distribution, such as Red Hat, which includes a manual and support. ELEGANCE VS. FLEXIBILITY Linux users have always emphasized the operating system’s openness and flexibility. Mac users, on the other hand, have always focused on the elegance of Mac OS and touted its ease of use. The flexibility of Linux has been coupled with complexity and a range of options often confusing to those approaching the OS for the first time. Multiple window managers, shells, and a bewildering array of applications have made the learning curve hard for the point-and-click crowd. In fact, using the generic term Linux is somewhat misleading, since each distribution actually combines a Linux kernel with tools developed by the open-source community and another layer of tools and applications added by distributors such as Red Hat, SuSE, and others. Linux can easily be compared with an orchestra—a vast collection of interworking tools that becomes greater than the sum of its parts when directed by a skilled user/conductor. Mac OS has taken a very different path. It is monolithic, unified, smoothly surfaced, and seemingly controlled by a single designer. As a result, Mac users never TOP: MICROSOFT HAS ADAPTED its Office for Mac suite to the look and feel of OS X’s Aqua interface. APPLICATIONS FOUND IN MAC OS X have a distinct and elegant look—as most longtime Apple users expect. perienced. With some of the latest Linux distributions, however, this barrier has been eliminated. For example, Red Hat Linux 9 Professional worry about which file system to choose or the best way to partition their drives, mostly because they often don’t have choices. And with Mac OS X, users have experienced better performance and stability than with previous versions. The developers of each OS have started to find more appeal among the masses by adopting the best aspects of the other versions. Various distributions of Linux now have the veneer of user-friendly GUIs, while Mac OS already has an attractive interface now supported by a FreeBSD Unix microkernel, itself an open-source project. INSTALLATION Until recently, the Linux installation process was a significant barrier for all but the most patient and technically ex- ($149.95 direct, www .redhat.com) has an easy installation process that comes complete with preconfigured settings and a graphical overlay that looks downright commercial. Fortunately, more experienced users can still get under the hood and customize every aspect of the installation. Alternatively, the Red Hat Package Manager (RPM) system makes it reasonably easy to add new software after the OS installation (similar to Windows’ Control Panel feature Add/Remove Software). Still, Mac and Windows users have it easier by comparison. Upgrading from an earlier version of Mac OS to a later one is probably the only time you’ll ever see the OS’s installation process. There’s no peeking under the covers here: When you install Mac OS X, you get it as laid out by the folks at Apple. But once the OS is installed, experienced Unix programmers can write directly to the OS, using the Terminal utility. SUPPORTED HARDWARE The gulf between the Linux world and those of Windows and Mac OS becomes more apparent when it comes to hardware support. With no control over the MICROSOFT OFFICE is the office productivity suite by which all others are measured. FAR LEFT: ALTHOUGH WINDOWS XP is more polished than past Windows OSs, it still has much in common with its ancestors. Some 90 percent of PCs worldwide run some version of Windows. 138 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com D E S K TO P O P E R AT I N G SYS T E M S hardware manufacturers, the Linux community strives to adapt to as many platforms and hardware components as possible. Most of the emphasis has been placed on Intel’s venerable x86 architecture, but Linux is also available for the PowerPC, as well as IA-64–based architectures, and others. In particular, Linux has made enormous strides in peripheral support. Linux drivers are currently available for most common peripherals. Many of the drivers have been written by the Linux community, but increasingly, hardware manufacturers are starting to release drivers or at least providing significant information to make creating drivers much easier. Still, almost every peripheral ships with a Windows driver; finding Linux or Macintosh drivers is often harder. Apple is obviously in much more control of the hardware that uses Mac OS X than other OSs. As a result, it can achieve a level of support that neither Linux nor Microsoft can. In some cases, Mac systems may be more expensive, but you know everything will work together and be supported by Apple. In the past, Mac users have needed adapters to use off-the-shelf, third-party hardware. They still do in some cases, but Apple has standardized its machines so that users can buy the same peripherals as Windows users. APPLICATIONS While pragmatists can find appealing features in both Linux and Mac OS X, they’re still unlikely to switch from Windows for one simple reason: There are far fewer commercial applications available for Mac OS and especially Linux. This has begun to improve, but the lack of such applications remains the Achilles heel for both Linux and Mac OS. One major advantage Apple has over Linux is its relationship with Microsoft, which continues to make Mac OS versions of some of its most popular software packages, such as Microsoft Office and Windows Media Player. Microsoft Office for Mac OS is a bit different from the Windows version. It includes Word, Excel, and PowerPoint, but it uses the Entourage mail/calendaring package instead of Outlook (more on Entourage below). Other Microsoft applications (notably Access and Visual Studio) are not available for Mac systems. But Microsoft continues to release new versions of its Virtual PC ($129.99 direct, www.microsoft.com) emulation software. Just as important, Apple has created its own suite of consumer multimedia software called iLife, which is extremely easy to use and much better integrated than its Windows counterparts. Apple has also made a special push in the digital-video world, offering its Final Cut Pro 4 ($999 direct; upgrade, $399) applications for professional and prosumer digital-video editors, as well as other professional third-party tools, such as Shake 3 ($4,950 direct), Logic Platinum 6 ($699), and DVD Studio Pro 2 ($499), all available at www.apple.com. Such moves have limited the interest of some third-party companies to develop applications for Mac systems, but in areas like graphics and design, developer interest remains strong. Adobe Systems, Macromedia, and Quark all produce versions of their well-known products for OS X at the same time they do for Windows. Linux boasts a huge catalog of software, most of it written by the opensource community. That often means that the software requires skill to find and install, and documentation is often sparse. Though most commercial applications don’t have Linux versions, the continual buzz surrounding Linux has convinced quite a few developers of hardware drivers and software to release Linux-friendly versions of their products. Examples of such hardware developers include HP, Lexmark, and nVidia. Also, many Unix applications run on Linux, and larger companies such as IBM and Oracle are pushing Linux development, offering new tools and server software. Since Microsoft does not offer a Linux version of its popular Office suite, Linux SCORECARD m sy st e Co st te g he rat lp ed In ig u nf Co In st al la tio n ra tio n llll Of –EXCELLENT –VERY GOOD l l l –GOOD l l –FAIR l –POOR lllll patibility reflects how well each OS communicates with other systems and applications. The manageability rating is based on remote-access features. Application installation, menu layout, user directory structure, and application bindings were evaluated for ease of use. For integrated system help, top scores went to systems tailored to solving OS-specific user problems. The overall rating is an aggregate based on analysis by PC Magazine Labs staff and reviewers. fic ap e p pl rod ic u at c io tiv n it M su y ul pp tim or ed t ia su pp Co or m t ap me pl rci ic al at io n Ha su rd pp w or ar t e su pp o Cr rt os co s-p m lat pa fo tib rm ili M ty an ag ea bi lit y Ea se of us e For our installation rating, we evaluate initial setup and component configuration. The ease of completing subsequent system maintenance and setup was considered for the configuration rating. Each OS’s ability as an office productivity and multimedia platform was also judged, as was commercial-application support based on the amount of available business-related commercial software. Hardware support involves the availability of drivers for different devices. Cross-platform com- OVERALL THE USUAL SUSPECTS Macintosh OS X 10.2 llll lllll llll lllll ll llll llll lll lllll llll lll lllll Microsoft Windows XP Professional llll lllll lllll llll lllll lllll lll llll llll lllll lll lllll LINUX OPERATING SYSTEMS LindowsOS 4.0 llll lll lll lll ll lll llll lll llll lllll ll lll Lycoris Desktop/LX Deluxe lllll lll lll lll ll lll llll lll llll llll llll lll Red Hat Linux 9 Professional llll lll lll lll ll lll llll lllll lll ll lll lll SuSE Linux Professional 9.0 lll llll lll lll ll lll llll lllll lll lll lll llll Xandros Desktop 1.1 lllll lll lll lll ll lll llll llll llll llll llll llll www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 139 users must choose from a number of alternative office productivity applications. In a homogeneous environment, such applications work perfectly well, and beyond that, many can both open and save files in Microsoft Office file formats using import and export filters. For example, Sun is pushing its alternative Office suite, StarOffice (priced per configuration, www.sun.com). StarOffice provides many of the same features as Microsoft Office for Linux and Solaris users. There is also an open-source version of StarOffice available, called OpenOffice (free download, www.openoffice.org). None of the Linux office productivity suites, however, provide support for Microsoft Visual Basic for Applications (VBA), which many companies use to create templates or to add specific features to various Office applications. The only way to use VBA with Linux is through an emulation program like CodeWeavers’ CrossOver Office ($49.99 direct, www .codeweavers.com). CrossOver was created out of the Wine open-source initiative, which was started in 1993 specifically to make Microsoft applications run on Linux without the use of Windows. INTERNET APPLICATIONS Both Mac OS and Linux users can find a host of compatible Internet applications. Until recently, Mac OS shipped with a version of Microsoft Internet Explorer, but Apple recently replaced IE with its own browser, called Safari. Safari offers some nice features IE doesn’t, such as tabbed browsing, which lets you jump back and forth between multiple Web pages from the same browser window. The pages are anchored as tabs at the top of the browser. Safari also has easy-toconfigure pop-up window blocking. Although Microsoft recently discontinued development of IE for Mac OS (because of Safari), the company says it will make IE 5.0 available for the Mac indefinitely. That’s good news, because there are still some sites that display best in IE. Mac users have yet another option: Mozilla (free download, www .mozilla.org), an open-source browser also used as the basis for the most recent versions of Netscape. In the Linux world, Netscape (free download, www.netscape.com) was the browser of choice for Linux users for a long time. But the maturation of Mozilla in the past 18 months has given Linux users a stable, full-featured, open-source option that supports most plug-ins (although installing plug-ins can be challenging). Additional support for Windows-centric plug-ins, called CrossOver Plugin ($34.95 direct, www.codeweavers.com), is available from CodeWeavers. The situation is similar for e-mail clients. Mac OS X users receive Apple’s native Mail e-mail client, and Microsoft Office for Mac OS comes with Entourage X, which provides some compatibility with Microsoft Exchange Server. THE STAROFFICE 6.0 WRITER and Calc interfaces should look familiar to Microsoft Office users. A TYPICAL RED HAT LINUX 9 system running the Mozilla Web browser, XMMS MP3 player, and Gaim instantmessaging client. All Linux versions lack Outlook altogether (though again, you can buy Outlook and run it using the CrossOver Office emulator). But there are many e-mail clients available, from the free and barebones Pine (www.washington.edu/pine) to Ximian’s feature-rich Evolution suite, which includes Ximian Connector 1.4 ($69 direct, www.ximian.com) and Ximian Desktop 2 Pro Edition ($99) for making a Linux machine act as a full Exchange 2000 client. Finally, instant-messaging clients are available for both Linux and Mac OS X. iChat comes with Mac OS X and is compatible with AOL Instant Messenger (AIM), so you can chat with AIM users. iChatAV is a new version that also includes support for videoconferencing and works with iSight, a FireWire video cam. On Linux systems, Gaim http://gaim .sourceforge.net) is the most prevalent IM client, despite its lack of file-transfer capabilities. But it’s compatible with other IM programs, including AIM, MSN Messenger, Yahoo! Messenger, or iChat. Yahoo! Messenger provides a Java-based client that will run on Linux and OS X, too. MULTIMEDIA Both Mac OS X and Linux have significant credibility when it comes to multimedia. Mac OS X users can choose from third-party music apps or use Apple’s iTunes, which provides connectivity to the popular Apple iTunes Music Store (an online download service). Linux users have a plethora of options for playing MP3s, including X MultiMedia System’s popular XMMS client (free download, www.xmms.org), an open-source multiformat audio player capable of playing MP3 as well as WAV, AU, MOD, and MID files. By contrast, Windows XP comes with Windows Media Player 9, which is a solid, basic player with many useful features, but it can rip only WMA files. To rip MP3 files, you must buy a third-party plug-in, though many free, Windows-compatible music players include the ability to rip MP3s. Mac OS X and Windows have a distinct advantage over Linux in the realm of private cinema. While software is avail- Our contributors: Bill Ulrich is a freelance writer. Associate editor Davis D. Janowski and PC Magazine Labs project leader Oliver Kaven were in charge of this story. 140 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com D E S K TO P O P E R AT I N G SYS T E M S Desktop Operating Systems THE USUAL SUSPECTS Download this table at www.pcmag.com. LINUX OPERATING SYSTEMS y YES o NO Macintosh OS X 10.2 Microsoft Windows XP Professional Direct price (boxed) $129 $299 $59.95 $40.00 $149.95 $79.95 $39.95 Customer support E-mail, Web y E-mail, Web y E-mail, Web o E-mail o E-mail, Web y E-mail, Web y E-mail o 10.2 o 5.1 o 2.4 y 2.4 y 2.4 y 2.4 y 2.4 y y y y y y y y None None Click-N-Run, $14.95 a month Koffice Koffice OpenOffice OpenOffice Default desktop Virtual desktops Macintosh y Windows o KDE y KDE y Gnome y KDE y KDE y File browser Finder Windows Explorer Konqueror Konqueror Konqueror Konqueror Network browser Finder Konqueror Konqueror Konqueror Konqueror Default Web browser SYSTEM Safari Windows Network Connections Internet Explorer Mozilla Mozilla Mozilla Konqueror Xandros file manager Xandros file manager Mozilla Automated system update y y y y y y y System update can be scheduled y y o o y o o Journaling file system Firewall/VPN wizard CD-RW support HFS+ yy y None yy y ReiserFS oy y EXT3 yo o EXT3 yo y ReiserFS yo y ReiserFS oo y DVD-RW support y y y y y y y MP3 playback Wireless configurator y y y y y y y o y y y o y y Directory service Authentication credential management Can act as a router Application removal tool Open Directory Local Active Directory Local or via passport y y LDAP Local or via PAM LDAP Local or via PAM LDAP Local or via PAM LDAP Local or via PAM LDAP Local or via PAM y y y y y y y y y y Software RAID support y (non-boot drives only) o y y y y y y y o o o o o yy o oy yy y oy yy y yy yy y yy yy y yy yy y yy yy y yy Installation support by phone Kernel or version Source code available Installation wizard Bundled office suite LindowsOS 4.0 Lycoris Desktop/ LX Deluxe Red Hat Linux 9 Professional SuSE Linux Professional 9.0 Xandros Desktop 1.1 DESKTOP/GUI System rollback for recovery USB 2.0/FireWire support Remote desktop sharing SSH/telnet access y o RED denotes Editors’ Choice. able for playing DVDs on Linux, legal issues stemming from Linux’s open-source roots prevent unqualified support for playing commercially produced DVDs, mainly because of fears of theft and widespread sharing of the content. Linux fares somewhat better with multimedia creation than with multimedia playing, but it’s still outpaced by Mac OS X, which includes iMovie, for editing digital film, and iDVD, for authoring DVDs. Apple also sells Final Cut Pro and Final Cut Express ($299 direct) for Mac users who need more advanced video-editing capabilities. A variety of packages is also available for audio editing, as well as many 2-D and 3-D graphics packages. In Linux’s corner, there are numerous, admirable open-source efforts for graphics creation, including the GNU Image Manipulation Program (GIMP, free download, www.gimp.org), and Blender (free down- load, www.blender3d.org) for 3-D image third-party application such as Sony’s creation. A handful of commercial pack- Screenblast Movie Studio ($99.95 direct, ages are also available, including Alias www.sonystyle.com). Systems’ Maya Complete 5 ($1,999 direct, www.aliaswavefront.com) and Pixar’s CHOICES, NOT ALWAYS EASY ONES RenderMan Pro Server 11.5 ($3,500, As Linux desktops become increasingly https://renderman.pixar.com) and Render- slick and easy to use—and as more comMan Artist Tools 5.5 ($2,000), which also mercial software for Linux generally beoffers versions for Windows 2000 comes available—the OS might finally start to take off as a and XP. Most of these high-end applications, however, are desktop alternative. With its MORE ON THE WEB: For links used by special-effects stumany new features, Mac OS to all the products X 10.3 (Panther) may finally dios. For the most part, the discussed in this story, gain the lift it needs to add lack of off-the-shelf software visit us online at for amateurs remains a turnsome pep to the company’s www.pcmag.com/ market share. off for multimedia buffs. osalternatives. It would be foolhardy to claim With Windows, you again that these changes tip the scales have a simple, no-frills video-editing tool that comes free with Windows against the 800-pound gorilla called WinXP: Windows Movie Maker 2. But to get dows, but they are sure to nip at its heels the same level of features found native and perhaps persuade a few more souls to the Mac platform, you must buy a to convert to the alternatives. www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 141 Flavors of Linux How 5 Distributions Stack Up CHOOSING A LINUX DESKTOP distribution has become significantly easier in the past year. With previous versions, the minutiae involved in configuring one made many people give up. But today, several commercial Linux distributors (and those using variants of Linux) have tailored their products, with help from open-source, noncommercial organizations such as the K Desktop Environment (KDE) (www.kde.org) and the Gnome Project (www.gnome.org). New users will find familiar Windows elements, such as a My Documents THE LAYOUT FOUND in LindowsOS mimics Microsoft Windows, providing a network browser as well as the familiar My Computer icon. folder and a network browser that lets you browse folders and shares on your own system or your network, even if they are Microsoft-based. Although adding setup and configuration wizards may be anathema to hard-core Linux enthusiasts, this procedure goes a long way toward extending the platform’s viability in the consumer and small-business markets. Following are reviews of five Linux-based alternatives to Microsoft Windows. We focused on each product’s out–of-the-box experience, including the ease of installation, setup, and ongoing configuration, as well as usability of business and multimedia applications. The prices cited are for the basic OS packages, and of 142 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com course, no one is limited to the applications supplied in any of these systems. Open-source software allows for consumers to download most applications under the GNU RED HAT General Public License and use LINUX 9 them without charge. uses several roundup: It conveniently loads any program that has a shortcut in the Autostart folder. The OS also recognized DVDs and MP3s, among other more common formats. Bear in mind that to use most of the associated applications, you must maintain the monthly subscription. But the included on-board essentials, such as a CD player/burner and MP3 player, are what make LindowsOS good at multimedia tasks. Such features, along with its Internet connectivity and mail tools, are supplied for free. If you run into problems using LindowsOS, one of the Audio Assist Tutorials will probably get you past most obstacles. The LindowsOS distribution model is twofold: Consumers can buy the software and install it on their systems, or they can purchase a complete PC with Lindows preinstalled for less than $300 at Wal-Mart or through a variety of PC resellers’ Web sites. ($59.95 direct; Lindows Office, $49.95. Lindows.com Inc., www.lindows.com. lllmm ) utilities for system and network configuration. LindowsOS 4.0 LindowsOS is a significant departure from the classic idea of Linux as a “seat of your pants” open-source operating system. Its Click-N-Run subscription model offers a large library of up-to-date software for $14.95 per month (a bit steep, we think). The benefit is convenience: Though open-source software is free, finding the most up-to-date versions usually requires tedious searches across the Web. And each time you log on to Lindows.com, your desktop is scanned for the latest updates and patches. We had no difficulty installing the OS on our Micron Millennia P4 test system. The LindowsOS interface is based on an enhanced version of KDE, which should make former Windows users feel right at home. Network and file browsing is handled by Konqueror, and the default Web browser is Mozilla-based. The Autostart feature, similar to the Start menu in Windows, is unique in our THE APPEARANCE of the Linuxbased Lycoris desktop—also known as Redmond Linux—resembles Windows XP in many aspects. LYCORIS DESKTOP/LX DELUXE Lycoris is owned by Redmond Linux Corp. and shares the same home town with Microsoft. Even more humorous, Lycoris extends the open-source KDE desktop environment in a way that makes it appear virtually indistinguishable from Microsoft Windows in many uncanny respects. Just open the Control Center and you will find yourself immersed in subtle blue tones and bold, colorful icons. Not even the button to switch to the Classic environment is missing. Graphical customizations and pretty colors aside, our installation experience was somewhat disappointing. The OS D E S K TO P O P E R AT I N G SYS T E M S seemed a bit dated and lacked some drivers. (Our nVidia GeForce4 graphics card, for example, was not recognized.) But all our multimedia files, Office files, and even our DVD files were recognized flawlessly. We also ran into some trouble with our on-board, Intel-based Ethernet controller and needed to acquire a driver. Lycoris offers the Iris Software Gallery, a software and driver library similar to that of LindowsOS and Xandros. Although it is free, its scope is much more limited, with only a few dozen applications. More impressive, however, is the Desktop/LX Update Wizard. This wizard provides system updates at the click of a button. Should you run into problems, the system’s remote assistant application launches another application for desktop sharing that allows Lycoris’ technicians to access your system. A spiffed-up edition of Konqueror, as well as the Mozilla Web browser, ensures that you have access to your files and Web resources. Again, as with Lycoris’s desktop interface design, the similarities between the look of Konqueror and Microsoft Windows Explorer are amazing. The network browser configuration could RED HAT LINUX 9 PROFESSIONAL Though normally focused on Linux products for business, Red Hat takes another stab at simplifying its OS for mainstream users with its newest iteration. While not as elegant or refined as its chief competitor—SuSE Linux Professional 9.0—Red Hat Linux 9 Professional is nonetheless perfectly serviceable. Distributions such as Lycoris Desktop/LX Deluxe and Xandros Desktop 1.1 might appeal more to home users, however, because of their similarities to Windows, while Red Hat and SuSE distributions less cluttered. The use of Ximian’s excellent Evolution as a calendar and e-mail application is also very welcome. As for office applications, Red Hat, like SuSE Linux, includes only the open-source app OpenOffice (www.openoffice.org) instead of CodeWeavers’ CrossOver Office (www.codeweavers.com). And the default package selection offers no support for playing DVDs or MP3s. XANDROS’s interface—including its SMB file browser—is easy to use, even for the uninitiated. remain the most well-rounded business products of the bunch. From the start, simple, straightforward configuration screens effectively hide the sometimes-intimidating Linux mechanics under Red Hat’s hood. But Linux enthusiasts need not worry; they can still pass instructions to the kernel before the graphical installation tool takes over. Red Hat is the only distribution in our roundup that bases its default interface, named Bluecurve, on the Gnome graphical desktop environment rather than KDE. Bluecurve eliminates many obvious differences in look and feel between Gnome and KDE. Red Hat’s interface provides a clean layout, though Red Hat’s menu structure is less organized than SuSE’s. In addition, Red Hat uses many different small utilities for configuration, making it more difficult to locate the right tool for any given situation; SuSE PROVIDES extensive, distribution-specific SuSE’s YaST2 is more intuitive. help, as well as an intuitive configuration tool. Though not new, the product’s seamless integration with the Red Hat Network—for application use a little more polishing, however; we updates and patch management serwere stuck for a while trying to access vice—is still its standout feature. While our Windows network shares. You can many distribution vendors offer similar also extend the standard offering with services, none can match Red Hat’s price, the Lycoris ProductivityPak, which adds breadth of features, or speed. office productivity applications to your system, compatible with formats generFor Web browsing, Red Hat uses Mozilated by Microsoft Office XP. ($40 direct; la as its default. Though we like KonProductivityPak, $49.95 direct. Redmond queror’s integration of a file and Web Linux Corp., www.lycoris.com. lllmm ) browser, we find Mozilla to be faster and Overall, we were impressed with the maturity of Red Hat’s release, but we hope that the plethora of configuration utilities will be condensed in a future version. ($149.95 direct. Red Hat Inc., www.redhat.com. lllmm ) SuSE LINUX PROFESSIONAL 9.0 With an attractive interface and a unique, comprehensive configuration tool, SuSE Linux Professional 9.0 offers rich features and simplicity for mainstream users and small businesses alike. SuSE Linux maintains a corporate focus, but with this release, it has added many features that make the OS easy to use and navigate. The interface is at least on a par with those of the Lycoris Desktop/LX Deluxe and Xandros Desktop 1.1, though those might still be more appealing to users who want to abandon Windows yet maintain its look and feel. At SuSE Linux’s core is the YaST2control center, which is one of a kind. The configuration utility handles everything from software and system updates to hardware and peripheral configuration. In the 9.0 release, access to the YaST2 control center has been added conveniently to the KDE configuration panel, which centralizes configuration options in one intuitive interface. With YaST2, users can manage a wide range of settings, including network profiles and security features (like the built-in firewww.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 143 D E S K TO P O P E R AT I N G SYS T E M S wall). YaST2 even contains a partition utility, so if your system has Windows, you can resize your existing Windows partition to make room for Linux. The integrated xine media player did not include the necessary codecs to play our DVD, but we had no problems with any other file format. SuSE Linux also had no problems recognizing and configuring our USB printer. For office apps, SuSE ships only with OpenOffice. Comprehensive Help Center resources are available here, both as a local application and as a free online service. The online portal provides extensive help databases, including patch support, and it lets you fill out a help ticket to receive call support. And like the Lycoris distribution, SuSE allows end users to share their desktops in real time with administrators. Compared with its main competitor, Red Hat Linux 9 Professional, SuSE strikes a better balance between its wealth of configuration options and usability for both the end user and administrator. In fact, we didn’t see such a balance in any of the other Linux products. (SuSE Linux Professional 9.0, $79.95 direct. SuSE Inc., www.suse.com. llllm ) New features include: Open Office 1.1 + Drag & Drop DVD Burning + Kernel 2.4.21 and 2.6.0-test SUSE LINUX 9.0: An Operating System with 1,000 possibilities, not 1,000 vulnerabilities With SUSE LINUX 9.0 you get a complete Desktop Operating System with all the Productivity and Multimedia applications you need. In addition, its secure system architecture and builtin firewall will free you from the annoyances you've come to expect from the Windows world of viruses, worms and crashes. For the first time in a 64bit version for AMD64 processors. Available at Fry's, Best Buy, CompUSA, Amazon.com, FutureShop.ca – Order Today! (888) UR-LINUX Shop.suse.com/pm XANDROS DESKTOP 1.1 Although Xandros Desktop 1.1 is a relatively new product, it can certainly claim access to a large talent pool of developers. Why? Most of the developers at Xandros worked together on the now-defunct Corel Linux distribution. It’s obvious that they have built on the heritage of the easy-to-install and easyto-use OS: Installation of Xandros Desktop was painless. A pared-down, cleaned-up KDE interface, which contains a My Documents–like folder, as well as folders for music, pictures, and videos, will make Windows users feel right at home. CodeWeavers’ CrossOver Office and the open-source OpenOffice add to the well-rounded package. Xandros will be further improved through a soon-to-be launched subscription service, similar to the LindowsOS model, which provides security updates, updated drivers, and applications (pricing and launch date were unavailable). Within Xandros Desktop, we found the First Run Wizard very appealing. It lets you repeat initial configuration steps after you’ve completed the overall installation—a handy tool, especially when installing printers. Although our Epson C80 printer was identified correctly, the OS settings needed some subsequent tweaking beyond the wizard’s capabilities to get the driver to work. Although file associations and application bindings did not pose a problem, Xandros Desktop did not recognize our sample DVD. Xandros Desktop supplies a host of applications, ranging from image viewers to instant-messaging clients that can interact with AIM, ICQ, MSN Messenger, and Yahoo! Messenger. The Xandros Connection Wizard helps inexperienced computer users connect to their networks or to the Internet and takes care of PPPoE (Point-to-Point Protocol over Ethernet) and modem connections as well as direct LAN links. We would like Xandros to provide a little better multimedia support, so that DVD enthusiasts can enjoy a movie now and then, but we were impressed with the look, feel, and integration of the product overall. (Xandros Desktop 1.1, Standard Edition, $39.95 direct; Deluxe Edition, $99. Xandros Inc., www.xandros.com. llllm )—Oliver Kaven E 144 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com w w w. p c m a g . c o m /a f te r h o u r s T E C H N O L O G Y O N YO U R T I M E Make Beautiful Music BY EMILE MENASCHÉ Y ou’ve probably heard this refrain: Those new- these programs’ advanced time- and pitch-stretching capafangled musicians don’t play like the old mas- bilities, you can combine audio clips that originated in difters. With today’s desktop tools, though, you ferent styles, tempos, and keys—with less degradation of don’t need a lot of training to make satisfying sound quality than ever before—and blend them into your music. The applications we tested demonstrate own eclectic brew. And when you combine audio with sophisticated software synthesizers and the continuing improvement in the GLOSSARY effects, you can impose your creative sound, look, and feel of interactive music will on the proceedings and make persoftware. Each lets you assemble music DXi A DirectX-compatible software instrusonal, unique audio art. from prerecorded elements. Thanks to ment (a synthesizer or sampler) which can be used with compatible applications such as ACID Pro 4.0 and Cakewalk’s Sonar. ACID Pro 4.0 ACID was the first multitrack program to let you manipulate the tempo and pitch of prerecorded audio in real time. And despite looking a little utilitarian, ACID Pro 4.0’s interface is intuitive and effective. The program’s MIDI features have been enhanced, and it now has powerful videoscoring tools and better compatibility with third-party software. Version 4.0 includes VST plug-in support (including support for VSTi), ReWire, direct CD and DVD burning, and surround mixing. The heart of the program is the dragand-drop arranging of audio files. When you drag a file from ACID’s Explore window to the Arrange window, the program creates a track. With both audio and MIDI files, you can set a loop’s length by drag- 162 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com ReWire A streaming protocol that enables the routing of audio, timing, and MIDI signals directly between two software programs. With ReWire, you can patch the sending device’s audio output into the receiving device’s software-mixing console. export to multiple audio formats, ACID enters the territory of full-featured workstations such as Cakewalk’s Sonar. $499.95 list. Sony Pictures Digital Inc., www.sony.com/mediasoftware. llllm VST (Virtual Studio Technology) An audio Adobe Audition 1.0 plug-in format developed by Steinberg and used by third-party applications. A VSTi is a software instrument that can be used with any VST-compatible application, such as ACID Pro 4.0 or Steinberg’s Cubase SX. Adobe Audition 1.0 sounds like a new program, but this multitrack recorder/ editor is the offspring of Syntrillium’s Cool Edit Pro 2.1. Audition’s interface can be intimidating to newcomers, and the program offers plenty of features targeted at pro users, such as resolution up to 32-bit, a built-in waveform editor, video support, and the ability to read and write a wide range of audio formats. But composers of all levels will like Audition’s seamless time stretching of encoded files, with ACIDstyle loop arranging. Adobe offers a library of thousands of license-free audio files, and the content CD we used—lounge and reggae loops—had well-played parts and superior sound. Just as impressive are realWHAT THE RATINGS MEAN time effects and lllll EXCELLENT powerful editing tools llllm VERY GOOD that let you manipulllmm GOOD llmmm FAIR late prerecorded lmmmm POOR audio beyond recog- ging its boundaries. But you can place only one file per track, which is inefficient when you’re dealing with multiple variations of similar material. When you record your own audio, ACID encodes the file so that it can follow real-time tempo changes, and it creates a new track. Version 4.0 offers enhanced time-stretching performance, yielding fewer audio artifacts when you’re making changes to an audio clip’s tempo. Because the ACID format has become an industry standard for time-encoded audio, you can find many compatible libraries to choose from—and not just in the dance and hip-hop genres. With its enhanced video and MIDI features and the ability to AFTER HOURS nition. Though Audition does not support direct MIDI recording, it can import and play back standard MIDI files. Audition offers excellent interaction with Adobe Premiere video software, making it a solid choice for media pros, film and video composers, and sound designers. $299 list. Adobe Systems Inc., www.adobe.com. llllm FL Studio 4 Producer Edition FL Studio 4 Producer Edition offers a suite of powerful software sound generators, editors, and effects, which you control via an easy-to-use step sequencer. It can run as a standalone application or as a VSTi or DXi plug-in. In FL Studio, you can use the sound generators via MIDI or via your computer’s keyboard. FL Studio boasts a spectacular bag of audio tricks. You get analog and samplebased drum machines, analog synths, sample players, and more. FL Studio also offers audio recording and a built-in audio file editor. Like most step sequencers, FL Studio lets you program patterns by activating buttons on a grid. You can go deeper by calling up the Piano Roll display, where you can edit chords and work outside the boundaries of the grid. When you select a track, an editing window opens, showing more mixing and sound-editing parameters for its instrument. The internal mixer lets you add effects to output channels, but this is the one area where FL Studio is less than intuitive. FL Studio lets you output your work as a WAV, MP3, or MIDI file, among other formats. With a friendly price, this program offers an exceptional combination of fun and value. $209 list. Image-Line Software, www.flstudio.com. llllm Groove Agent, Virtual Guitarist Groove Agent and Virtual Guitarist are interactive VSTi plug-ins, providing prerecorded performances by live musicians. You can manipulate them in real time, which you can’t do with static loops. Groove Agent covers drum styles ranging from early rock ’n’ roll to hip-hop. The CD would not install on our HP Pavilion laptop because of copy protection, which Steinberg says conflicts with some DVD/ CD-R drives. Once installed on another PC, Groove Agent sounded impressive. The program’s ability to export MIDI note data based on internal performances lets you customize the loops to fit your music and dissect the patterns. Virtual Guitarist offers 29 rhythm guitar “players,” with up to 8 performance variations each. When you play a note on a MIDI keyboard, Virtual Guitarist plays the corresponding chord in a rhythmic pattern synced to your sequencer’s tempo. The guitars are well recorded, and the plug-in includes a powerful guitar-effects pedal board for additional sweetening. Each, $249 list. Steinberg Media Technologies GmbH/Pinnacle Systems Inc., www.steinberg.net. Live ships with an impressive array of dance-oriented loops to get you started, and it can open and encode prerecorded audio files from other sources. Once you get the hang of triggering the clips, you may never go back to traditional arranging. lllmm $399 list. Ableton, www.ableton.com. lllll Live 2.1 Reason 2.5 Live 2.1 is an interactive multitrack recorder and arranger with a split personality: It operates both as a traditional multitrack audio recorder (with real-time time stretching and pitch shifting) and as a remixing tool that lets you arrange and trigger individual audio clips. In the Arrange view, you record and assemble audio as you would with any sequencer. Like ACID, Live lets you drag and drop files from a browser into your arrangement and then encodes the audio files you record, so that everything stays in sync as your project’s tempo changes. The Session view looks and behaves like a standard software mixer (complete with real-time effects) and also doubles as a Reason 2.5 has a powerful arsenal of software instruments, drum machines, step sequencers, mixers, and effects. It can stand alone or interact with programs such as ACID, Cubase, Live, Pro Tools, Sonar, and others, via the ReWire audio/MIDI protocol. This version comes with a library of modern and orchestral sounds and impressive new processors. Reason’s Virtual Rack interface is both elegant and intuitive. All modules feature hardware-style controls. The Tab key shows you the back of the rack, where you can route audio and control signals. You can drive the modules with one of the internal step sequencers, the linear MIDI sequencer, or both. Reason also accepts MIDI from external sources, but it does not transmit MIDI externally. Reason’s outstanding sound quality and powerful synth engine have made it popular among professional composers, but its clean interface makes it equally appealing to newbies. And the included Dr. Rex player offers MORE ON real-time stretching of specially T HE WE B encoded audio www.pcmag.com/ afterhours loops. Go to our Web site $449 list. Propellerfor more Quick Clips head Software AB, and Gear & Games www.propellerhead.se. reviews. llllm Music Creation Software y YES o NO Included content Audio recording MIDI support ReWire send/receive ACID Pro 4.0 More than 350 music loops y Recording and playback yy y Recording and playback oo FL Studio 4 Producer Edition DreamStation DXi analog synthesizer y Recording and playback yo Groove Agent More than 50 drum styles o Input via sequencer, output to sequencer (VST 2.0) oo Live 2.1 400MB of audio clips (boxed version only) y Real-time parameter control, triggering audio clips yy Reason 2.5 Two CDs of sounds and patches y Recording from external sources, y y playback of internal sounds only Virtual Guitarist 29 guitar styles o Input via sequencer Adobe Audition 1.0 Clips from the Loopology library RED denotes Editors’ Choice. launching pad for audio clips. Each column in the Session view represents one track in the project, but the columns contain clip-holding slots, arranged in rows. You can trigger individual clips or a row of clips with the mouse or via user-assignable keyboard commands, then store the results as part of an arrangement. oo ONLINE www.pcmag.com NOVEMBER 25, 2003 P C M A G A Z I N E 163 AFTER HOURS Under Control Still coping with too many remote controls for your consumer electronics gear? The Universal One For All Kameleon 8 can handle up to eight devices. The remote has an electroluminescent display that turns on when you pick it up, customizable buttons and button groups, and an impressively deep library of more than 300 device controller codes—with free upgrades by phone. The One For All continues UEI’s tradition of easy setup.—Bruce Brown $100 street. Universal Electronics Inc., www.mykameleon.com. llllm Versatile Phone The single-line Plantronics CT12 2.4GHz Cordless Headset Telephone combines a two-mode headset (wear it over your head or on one ear) and a phone with 5.5 hours of continuous talk time per battery charge. The flashing red usage indicator light should cut down on “Are you on the phone?” questions. With this lightweight two-piece setup, you can make and take calls hands-free while you work, walk, or play. The 2.4-GHz radio lets you maintain a wireless connection with the phone base, which is plugged into a landline phone jack.—BB $130 street. Plantronics Inc., www.plantronics.com. llllm Super Sound With much of the PC speaker market focused on thunderous surround sound for gamers, here’s a pair of high-end stereo speakers targeting those who want the most from their music. The 75-watt NHT M-00 is beautifully engineered, with a 1-inch ferro-fluid-cooled fabric dome tweeter, a 4.5-inch paper-cone woofer, a near-field/midfield switch, and an aluminum zinc alloy case that acts as a passive heat sink for the integrated power supplies (so each speaker needs its own wall outlet). The components are as solid as rocks, and at 14 pounds each, about as heavy. You can add a matching subwoofer and a silky-smooth passive volume control.—Bill Howard $249 direct; S-00 subwoofer, $499; PVC volume control, $99. NHT, www.nhtpro.com. llllm 164 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com TV to Go A cutting-edge gadget for the person who has everything Sony, the Sony Clié Video Recorder PEGA-VR100K is a set-top box that hooks into your TV and records programs onto Sony Memory Sticks for playback on a PC or on a Sony Clié handheld running Palm OS 5. You can use this device to program timed or recurring recordings. For a decent-quality program (320-by-240 resolution, 15 frames per second), you’ll need about 2MB of space per minute. We tried the PEGA-VR100K with music videos, dramas, and cartoons, all of which looked terrific. Lower-quality settings are acceptable for news.—Sascha Segan $299 list. Sony Corp., www.sonystyle.com. lllll THERE’S MORE DUST INSIDE YOUR PC THAN YOU THINK—MUCH MORE J Edited by Don Willmott Laura, you’re looking simply fabulous! (MSNBC online) J J That’s one scary hard drive. (AOL.com) J Here’s the kind of public-opinion poll you might find in North Korea. (Orbital Mods site) J J It’s easy to hate a pop-up ad when it says you have no problem yet tries to sell you a solution anyway. J (ArmorIE ad) Our guess: You’ll increase your odds by buying something. (Buy.com) J J It looks as if 50 Cent is selling himself short. (WindowsMedia.com) w w w. p c m a g . c o m / b a c k s p a c e If your entry is used, we’ll send you a PC Magazine T-shirt. Submit your entries via e-mail to [email protected] (attachments are welcome) or to Backspace, PC Magazine, 28 E. 28th St., New York, NY 10016-7940. Ziff Davis Media Inc. shall own all property rights in the entries. Winners this issue: Kent Bridwell, Carlos Gonzales, Willy Lawton, Barclay Prescott, Atif Shamsi, and Darryl Stumpf. PC Magazine, ISSN 0888-8507, is published semi-monthly except 3 issues in October (10/14/03 is the Fall 2003 issue) and monthly in January and July at $39.97 for one year. Ziff Davis Media Inc, 28 E. 28th St., New York, NY 10016-7940. Periodicals postage paid at New York, NY 10016-7940 and at additional mailing offices. POSTMASTER: Address changes to PC Magazine, P.O. Box 54070, Boulder, CO 80328-4070. The Canadian GST registration number is 865286033. Canada Post International Publications Mail Product (Canadian Distribution) Sales Agreement No. 266477. Printed in the U.S.A. 168 P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com AFTER HOURS House Hunting Online By Troy Dreier You can research the home-buying process online and even view a few pictures, but is the actual purchase still too hands-on to be left to the virtual world? The answer: Probably. Little has changed since we last reviewed real-estate sites (“Open House Online,” April 24, 2001). Most sites do a better job of providing moving and mortgage information than property listings, and virtual tours are still virtually nonexistent. Hunting online is a smart way to begin, but it can’t yet replace a traditional search. Homes.com A pleasure to use, RealEstate .com offers useful advancedsearch options, plenty of results, and full addresses for most listings. You start by running a general search on an area, but you can tailor the results by looking for special options, such as walk-in closets and hardwood floors. Most results have one picture each, although that varies by location and realtor. For some cities, almost no listings have pictures. Multiple pictures or virtual tours are scarce. You will also find the standard links for mortgages, brokers, and moving information. MSN House & Home (http://houseandhome.msn.com) uses RealEstate.com as its listing database. Homes.com Inc. lllmm Realtor.com HomeSeekers.com HomeSeekers.com seems to have one of the better advanced searches of the sites we reviewed, but it didn’t work well in our testing. You start by specifying an area; the site then gives you a list of possible special features for homes in that area. We were surprised that selecting even one special feature usually made our search come up empty. We found some virtual tours when we clicked on listings, but the search results page didn’t point out which listings had them. The site offers fewer results than others, but nearly all of them contain full street addresses. Realigent Inc. lllmm 166 RealEstate.com This is a simple, elegant site worth visiting for anyone doing serious house hunting. It delivers plenty of results—many with pictures—in an attractive and readable format. But the site is hampered by a limited search engine that doesn’t allow advanced searches. For example, you can’t search for homes with fireplaces or pools, so you must comb through listings to find them. Also, this is the only site here that doesn’t give full street addresses for listings. It does, however, offer an apartment search (with few listings) and a broker search. One interesting link provides market conditions reported by local realtors. P C M A G A Z I N E NOVEMBER 25, 2003 www.pcmag.com HPCi Realty Inc. llllm Realtor.com should be the first stop for home buyers, since it provides the best search options and the most listings of any site—fitting, since it’s the official site of the National Association of Realtors. It’s the only site in our roundup that lets you jump directly to an advanced search, where you can specify detailed house and lot requirements. The search results page shows which listings have multiple pictures or virtual tours. Also, Realtor.com lets you call up a map with the locations of multiple homes shown at once. It also contains apartment-finding and homefinance links. National Association of Realtors and Homestore Inc. llllm QUICK CLIPS Savage: The Battle for Newerth To our knowledge, Savage: The Battle for Newerth is the first game to combine the real-time-strategy and firstpersonshooter genres— and it works very well. Players clash online in a battle that pits barbaric humans who are slowly rediscovering technology against highly evolved animals wielding magic weapons. Each side’s commander decides what structures to build and issues orders to team members, who play in first-person mode and can choose whether to obey the orders. This creates a spontaneous and tremendously fun multiplayer experience.—John Blazevic $39.99 list. S2 Games LLC, www.s2games.com/savage. lllll Aquanox 2: Revelation In this sequel, you are dropped into the world of Aqua, where the people of Earth seek refuge from disasters. The underwater world is convincing thanks to handsome graphics, and controls respond well. Even on the easiest setting, though, you might need some time to warm up unless you’re experienced in first-person shooters.—Sonya Moore $40 street. Encore Inc., www.encoresoftware.com. llllm Mace Griffin: Bounty Hunter Play as Mace Griffin, released from jail to serve as a bounty hunter. The only game mode is singleplayer, and though it’s fun, multiplayer mode is more exciting in first-person shooters. A cool element is the ability to get in and out of vehicles on the fly; unfortunately, this doesn’t really benefit you. Real-time lighting and crackerjack weapon animations set this game apart. We reviewed the Microsoft Xbox version.—Matthew D. Sarrel $50 street. Vivendi Universal Games Inc., www.vugames.com. llllm