2011 Annual Report - Serenity House of Clallam County

2011 Annual Report
Serenity House of Clallam County
Annual Meeting
Of the Board of Directors
January 24, 2012
Tempest Commons Room
Serenity House of Clallam County 2011 Annual Report
Page 2
Serenity House of Clallam County since 1982: dedicated to preventing and
ending homelessness in our community.
Our dedicated, professional staff and our many volunteers
identify and deliver services and housing assistance to
homeless families, adults and youth in our community.
Our focus is to expand resources, community awareness
and broaden support to fulfill our mission.
We rely upon experienced professional staff to provide our
services and supportive housing
programs for homeless and atrisk of homelessness participants.
All of our interactions are
founded on tolerance, respect
and acceptance. We do not
discriminate for any reason in
our provision of services or
operations.
The Serenity House mission attracts customers to our thrift
stores and lets them feel good about buying as a
contribution. The more people who come to the stores to
shop, the greater the potential donor base and base of
people who know and understand the agency’s mission. It
is the goal of Serenity House staff, volunteers, and board to
exemplify our mission in the stores.
People who are homeless have more needs than Serenity
House alone is able to provide, therefore coordinated
community services and broad community support are
critical.
It is Serenity House’s responsibility to have a presence or
help support a presence in every part of the county to meet
the needs of people who are homeless in underserved areas.
We maintain consistent delivery of quality services. The high
standards in our programs and stores reflect the agency’s
image and earn the community’s faith in our services.
Serenity House of Clallam County
Administrative Offices are located at 2203 West
18th Street in Port Angeles, Washington 98363
Mailing address is PO Box 4047, Port Angeles,
WA 98363
360 452-7224
Email: [email protected]
Website: serenityhouseclallam.org
2012 Board of Directors
Brando Blore
Brandel Sundt
Rob Tulloch
Patsy Feeley
Lynn McAleer
Al Wang
Jennifer Parker
Candace Burkhardt
Christopher Melly
Karen Hanan
Page 3
Vision and Mission: Ending Homelessness in Clallam County
Serenity House of Clallam County is dedicated to ending homelessness in Clallam County by providing housing,
assistance, services and counseling to homeless and at-risk individuals and families designed to improve long-term
outcomes, reduce repeat crises, and build clients’ self-sufficiency. Since Serenity House began serving people who
are homeless in Clallam County in 1982, and incorporated in 1983, the agency has employed developing best practices to effectively meet emerging needs. Core services, provided to more than 3,800 people in 2011, include:
 Homelessness Prevention and Rapid Re-Housing: short-term emergency aid and counsel to individuals and
families at imminent risk of losing housing or in need of help to obtain housing.
 Emergency Shelter for individuals, families and youth in Port Angeles and
Sequim. Facilities for single adult men and women separated Dec. 1 when
Hill House opened to serve women.
YearSerenity
House
Numbers
Served in
Program
Cost per
Individual
 Transitional Housing and Housing First: individuals, families with minor children, and young adults are housed in Port Angeles and Sequim.
2008
3,608
$463
2009
3,184
$548
 Supportive Services: individualized case management, employment counseling and assistance with living skills for households and youth who are
experiencing homelessness.
2010
3,978
$465
2011
3,605
$522
 Child Care: Caring, professional staff prepare children to go to school
ready to learn.
2012 est
3,809
$557
 Permanent Supportive Housing for families and individuals who are
chronically homeless.
Despite fiscal challenges in 2011, Serenity House remains focused on reducing homelessness through effective and
efficient implementation of the Clallam County Ten Year Plan to end homelessness.
Partnerships and Collaboration Help Break the Homeless cycle
and pave the way to housing…
Local partnerships and local funding leveraged more than $11 million in state and federal resources to acquire,
build, or provide vouchers for 116 units of special needs affordable housing,
which came on line in 2010 or 2011.

16 units of Supportive Housing Vouchers, HACC, WEO and Serenity House and in 2011
another 15 units of SHP vouchers for east Clallam and Jefferson counties



14 units at Burke Place in Forks, HACC, WEO and Serenity House

14 units of self-help housing at the Habitat for Humanity Maloney Heights subdivision,
made possible through a development partnership with Serenity House (1 complete)

And, in development, Eklund Heights subdivision (Port Angeles) and SunBelt redevelopment project (Sequim), in partnership with the Housing Authority and Peninsula Community
Mental Health Center.
28 units at Maloney Heights in PA, Serenity House, Habitat and PCMHC
11 units at Sarge’s Place along with 30 units at the New Homestead, developed by WEO,
HACC, CCHSWW (the Archdiocesan Housing Authority)
Serenity House of Clallam County 2011 Annual Report
Page 4
Collaborations (continued) Serenity House collaborated on service and
funding projects, as well as capital projects. After building a partnership with
the Whatcom County Homeless Service Center in 2008 for the Homeless
Families Re-housing Pilot, the partners devised a 5-county regional partnership in 2011 for a successful application to Veterans Affairs for Supportive
Services for Veteran Families. This renewable funding is built around the services and funding assistance that Veteran households require to permanently
stabilize housing. Other service projects included the Rotary Partnership,
Rural Northwest Washington SSVF Region
where the service clubs provided rental assistance funding and Serenity House
matched with supportive services. In September, Serenity House became the lead agency for a two-county application for Housing and Essential Needs funding for homeless single adults formerly receiving GAU cash benefits;
subcontractors for HEN are Olympic Community Action and the Peninsula Housing Authority.
Leadership and Advocacy support the Ten Year Plan….
Serenity House is the lead agency of the more than 60-member Shelter Providers Network; the agency is also the
lead agency on the Clallam County Homelessness Task Force. We took the lead in establishing the Consolidated
Homeless Grant program in 2011, which serves five other agencies. Asked to be the lead for a two county application for HEN funding, we now contract for Clallam and Jefferson counties. Serenity House led the multi-year implementation of HMIS, was active in both Homeless Connect and the Vets Stand Down, and organized both the
annual Clallam Annual Forum and the first Regional Forum. Along the way staff made more than 67 presentations
about homelessness and our programs to local groups, local government, , legislators, state and national groups.
We are justly proud of the range and impact of our advocacy, which effectively contributes to ending homelessness .
Measurable and Lasting Change in Homelessness:
Focus on mission with performance-driven goals, combined with effective county and regional leadership and key
collaborations and partnerships add up to measurable change in homelessness in Clallam County. Based on the
2006-2011 annual Point in Time counts, homelessness across the board has been reduced by 46%.
Homeless
Populations
Year of Census
Single Single Single
Individ Individ Individ Families Families Families
Looking Ahead to 2012 and beyond…….
Inc/Dec
20062011
2006
2010
2011
2006
2010
2011
176
65
62
24
8
3
-67.50%
Emergency Shelter
87
87
65
57
45
62
-11.80%
Transitional Housing
45
20
9
86
126
126
At risk of homelessness
253
136
155
327
110
90
-42.20%
Total Homeless
561
308
291
494
289
281
-45.80%
Street
3.10%
Page 5
2011 New Serenity House Staff
Dan Bateham
joined the agency
in April. He is the
Veterans housing
specialist at the
Housing Resource Center,
535 E. 1st, Port
Angeles.
Contact him at 360-565-5041 or
[email protected]
Linda Kreaman
became the director of Serenity
House Homeless
Youth Services in
October. Contact
her at the Dream
Center, 535 E.
First, Port Angeles, 360-565-5048
or [email protected]
Michelle
Fairow
became the
housing
resources
specialist at
the Sequim
Housing Resource Center,
203 N. Sequim Ave., # 11
(on Cedar St.) in November.
Contact her at (360) 4774918 or
[email protected]
Candace
Candy”
Downing
joined the
team of
housing
specialists
at the
Housing
Resource Center, 535 E.
1st, Port Angeles, in May.
Contact her at 360-5655041 or [email protected]
Jenna West
became
director of
the ChildCare at the
Commons,
2203 W.
18th, Port
Angeles in
October. Contact the
ChildCare Center at 360452-9595 or [email protected]
Karen Bert became the family
support specialist
for Evergreen
Family Village,
2201 W. 18th,
Port Angeles in
October. Contact
her at 452-9059
or [email protected]
Also joining Serenity House’s program staff during 2011, but
not pictured, are:
Kay Walters, who has been with the agency since January and
is now a case manager for single adults at Serenity House for
Men and Hill House for women. Contact her at 360-4527221 or [email protected]
Harlan Nez, who became coordinator for the Street Outreach
Shelter at 516 E. 1st, Port Angeles, in March. Contact him at
360-477-1671
Jenell Snyder is a staff member at the Tempest Apartments
Permanent Supportive Housing, 112 N. Albert, Port Angeles.
Phone (360)504-5657
New staff in 2011 at Serenity House stores are:
Russell Kerschner and Sandy Lawrence in Port Angeles and
Camille Andersen, Marian Ayers and Allison Bradley in
Sequim.
Statement of Net Assets-12/31/2011(pre
audit)
ASSETS
Current Assets
Fixed Assets
$219,237
$7,455,237
Total Assets
___ $7,674,474
LIABILITIES
Current Liabilities………....$268,815
Non-Current Liabilities….$1,999,650
Total Liabilities
Fund Balance
$2,268,465
$5,406,009
Liabilites/Fund Bal __________ $7,674,474
================================
Statement of Financial Activities 12/31/2011 (preaudit)
Operating Revenue
Grants
$1,190,779
Other
$1,122,378
Capital Revenue
$192,172
Total
$2,505,329
Operating Expense
$2,230,450
Capital Projects
$274,879
Total
$2,505,329
2011 Sources of Operating Revenue
Serenity House of Clallam County 2011 Annual Report
Page 6
Thank You! The generous support and partnerships from the community, United Way,
foundations, corporations and government make our work possible.
Rayna Abrahams
Shirley Anderson
Beta Sigma Phi, Wa Alpha Zeta Master
Chapter
Tanya Barnett
Brando Blore
Bobbette
Gloria Bond
Bonnie Breecher
Marjorie Brown
Building Changes
Cindy Carvo
Clallam County Republican Party
Clallam Transit
Community Cares
Costco Wholesale
Daughters of the American Revolution (D.A.R.)
Van Maxwell
Dungeness Valley Lutheran Church
Men's Out Reach Endeavors
Wendy McClish
Wallene Eichhorn @ Marine Science Laboratory
Jan McKeen
Ceil Erickson
Patsy Feeley
Carla Field
Mike & Lynn McAleer
Carolyn McGinty
Denise McLain
Christopher and Mary Louise Melly
Donna Meyer
First Church of Christ Scientist
First Teacher
Michele Fraker
Jay A. Frederickson
Steve Freeman
Holiday Stocking
Holy Trinity Lutheran Church
Home Depot
Lisa Meyer
Barbara Gapper
Rudolph Meyer
Laurie & Harry Gasnick
Letusha Minks
Jay Geck
George Peabody
Pat Graham
Peninsula WCG
Jim & Joanne Hallett
Nina Pitts
Pat Hayden
Port Angeles Noon Rotary
Wesley & Puri Heacock
Port Angeles Senior Center
Debbie Hibbard
June L. Powers
Deja Hill
Rayonier Foundation
Dale & Martha Ireland
Republican Women of Clallam County
Lavern Jacobson
Rotary Foundation
Abigail “Abbey” Riordan is in her
Cindy Johnson
St. Andrews Episcopal Church
second year as an AmeriCorps volunteer
with Evergreen Family Village and Serenity
House’s other family housing programs.
David & Linda Johnson
Bonnie Schmidt
Franny Koski
John & Kathleen Schneider
Shirley Kii
Rennie Shannon
Schoolchildren love Homework Club with
Abby, who goes above and beyond the call
of duty—mentoring, playing games and
more. She has even recruited other AmeriCorps volunteers to help with some special
projects.
Ladies of the Lake
Robert & Velma Springfield
Lakeside Industries
Sound Community Bank
Roberta Lang
Bryanne Stewart & Bailey
Lynn Lawson-Wheeler
Strait Wheelers Square Dance
Kim Leach
Ken & Janie Leuthold
The Seattle Foundation – Phillips
Family Fund
Abbey is one of three AmeriCorps volunteers who aided Serenity House programs
during 2011. Rebecca Benzion and Lena
Lauth are serving at the Dream Center.
Mittelstaedt Chiropractic
Sunbonnet Sue Quilters
Jerry & Robert Macomber
Sunrise Rotary
Petie & Gary Marler
Sequim Noon Rotary
Betty Marshall
Sequim VFW
Costco Employees
Crescent High School Interact Club
Mallory DeCillis
Page 7
Donors, continued:
The Sequim and
Albert Haller Foundation
Port Angeles
Serenity Thrift Stores:
Rosalyn & John Taylor
Edward & Mary Telenick
100% of net revenue helps
end homelessness
Gayle Thom
Robert Tulloch
in Clallam County
United States Coast Guard, Commanding Officer Hahn
United Way
Unity in the Olympics
U.S. Bank
US Bancorp Foundation
Veterans Relief Fund
Ginger Villella
Myron Vogt
Voices for Veterans
Paula Wahl
Kathy Wahto
Walgreens
Walkling Foundation
Wal-Mart Foundation
Bobby & Judith Ware
Serenity House thrift stores offer affordable, quality goods to the community at
two locations, every day of the week. 100% of store profits go to support Serenity House services, dedicated to ending homelessness here in Clallam
County. The Serenity Shop in Sequim and the Serenity House Thrift Store in
Port Angeles generated more than $600,000 in total sales in 2011.
Volunteers are needed and donations are welcome—RVs and
vehicles to miniatures and collectibles, as well as quality clothing, housewares and furniture.
To volunteer, before bringing
donations, or to schedule
pickup, please call.
John & Mary Wegmann
Sequim Serenity Shop
(360) 683-8269
Fran Whelan
215 N. Sequim Ave., Sequim
Russ & Joyce Wilson
Bel Munoz, manager
Open: Mon-Fri 9:30-5:30 Sat
9:30-4:30 Sun 11-4
Serenity House Thrift Store
Steve Waugaman
Windermere Foundation
Womanfest Inc.
Steve Zenovic
And many, many anonymous
donors and supporters!
Public Funding:
Clallam County Homeless and
Affordable Housing
City of Port Angeles
City of Sequim
WA State Dept of Commerce
WA State Housing Trust Fund
WA State DSHS
US HUD-CPD
US HUD-Multi-Family
US Health & Human Services
US Dept of Veteran Affairs
US Dept of Agriculture
(360) 452-4711
502 E. First St. Port Angeles
Peggy Schoeffel, manger
Open: Mon-Fri 9-6 Sat 9-5,
Sun 11-4
Sequim Store
Volunteers:
Aleta Smith
Donna Coley
Earl Middleton
Earlene Merritt
Helga Berger
Joan Reichardt
Judy Johnson
Karen Haugstad
Norma Dant
Rita & Tom Thatcher
Roger Barnes
Ruth Dunlap
Susan Magner
Earlene Merritt-Borah
Kayla Ayers
Peter Ignatjav
Glenn Barton
Bob & Sue Erzin
Mary Mira
Valerie
John
Port Angeles
Thrift Store
Volunteers:
Ann Stewart
Bobbie Rivera
Carol VanBrocklin
Charlie DeVoney
Diane Curtis
Evelyn Anderson
Harry & Joan Clancy
Jack Rockwell
Jo Baguley
Linda White
Mikki Boyd
Nancy Waldron
Nick Kravchenko
Pat Lohrer
Phyllis Hopfner
Phyllis Lehman
Rick Yates
Sharon Martin
Sally Garnero Memorial Award for Volunteers of the year at
the Serenity thrift stores in 2011:
Roger Barnes, volunteer truck driver, Sequim Serenity Shop.
Nick Kravchenko a volunteer at the Port Angeles store.
The volunteer awards are made to honor our great volunteers
and to remember Sally Garnero (pictured), the wonderful and
well-loved founder of the Port Angeles thrift store.
Port Angeles




11
12
13


10
7 8

9
6
1
3
5
4
2
1. Housing Resource
Center
2. Dream Center (Youth)
3. Vine Street Cottage

17
4. Hygiene Center—S.O.S.
5. Tempest P.S.H.
6. Serenity Thrift Shop
Sequim



Forks
14
15
16
7. Child Care Center
8. Administrative Center/
Evergreen Family Village
9. Single Adult Shelter
10. Maloney Heights P.S.H.
11. Serenity Court
12. Hill House Women’s
Shelter
13. Family Shelter/
Cornerstone
14. Serenity Shop
15. Cedar Crest Apartments
16. Housing Resource
Center
17. Burke Place Apartments
Serenity House of Clallam County, 2203 West 18th Street, Port Angeles, WA 98363
360 452-7224 ● www.serenityhouseclallam.org ● [email protected]