EWE Turkey Holding Annual Report 2014
Transcription
EWE Turkey Holding Annual Report 2014
EWE TURKEY HOLDING ANNUAL REPORT 2014 CONTENTS CORPORATE PROFILE Message from the Chairman Message from the Managing Directors 2014 at a Glance EWE Turkey Holding in Brief Financial (TAS*) and Operational Highlights Subsidiaries and Shareholding Structure EWE AG EWE Turkey Holding Board of Directors Organizational Structure SECTOR OVERVIEW Global Energy Sector Energy Sector in Turkey 4 6 8 10 12 14 15 16 18 20 22 24 25 BUSINESS AREAS 26 EWE Turkey Strategy 28 Distribution30 Bursagaz30 Kayserigaz33 Energy Trading/Sales 36 EWE Enerji 36 Energy Services 38 Enervis38 SUSTAINABILITY40 Corporate Values, Principles 42 Corporate Social Responsibility 43 Human Resources 46 Information Technologies 48 FINANCIAL PERFORMANCE Financial Indicators Dividend Policy Risk Management Internal Control and Audit Other Matters 50 52 52 52 54 55 As trees hang on to earth with their roots, they actually rise towards the sky as a symbol of power and longevity. Hanging onto the earth for dear life, the roots of a tree are its life line that bears the grandeur of the tree. The tree ascends towards the sky in confidence and shelters all those around it with its shadow. Plane trees are the longest living among trees; they are durable and strong. They grow quickly and they do not dry up easily because their roots are buried deep in the ground. As time goes by, oaks do not grow old, they become “grand planes”. We are growing quickly with the goal of being a long term player in the energy sector and as we ascend, we are casting off a greater shadow and embracing and serving a larger array of people. Just like a plane tree... 1 EWE TURKEY HOLDING ANNUAL REPORT 2014 EWE Turkey Group, continuing to grow with strong steps to improve the quality of life in Turkey. 7,839 km Total grid length of Bursagaz and Kayserigaz 1,250,437 BBS * Total number of Bursagaz and Kayserigaz subscribers *Turkish definition of household equivalent number 2 TL 2,140 billion EWE Turkey Group’s consolidated turnover in 2014 4.8 billion m 3 EWE Turkey Group’s consolidated gas supply volume 739 Total number of employees in EWE Turkey Group 3 CORPORATE PROFILE EWE TURKEY HOLDING ANNUAL REPORT 2014 MESSAGE FROM THE CHAIRMAN EWE Turkey has left behind a successful year, continuing its leading role in all its areas of expertise and increasing the company sales as well as enhancing its corporate culture. Dear Stakeholders, We are pleased to serve Turkey as a long-term player in the energy sector through the 85-year well-founded history, know-how, and corporate culture of EWE AG. EWE Turkey’s leading role in the industry is becoming evident through the investments made so far and the ground breaking innovations. Energy as a Key to Prosperity, also for Turkey Economic growth is almost invariably (and literally) “fuelled” by an additional use of energy. While we are contributing to provide this fuel to our customers, we also see an enormous potential to reduce the energy demand in Turkey for the same level of prosperity - and we intend to work hard on this with our customers and other stakeholders. As a consequence of this importance of energy for prosperity, also its cost is as crucial factor in economic growth. The only way to establish the right energy price level in the long run is the establishment of liquid markets where many significant players meet. We strongly believe that Turkey has the potential of becoming a gas “hub” for the region and for Europe by establishing such a liquid market with good access to the various gas supply sources around the country. We are ready to be an active player in such liquid energy markets. In 2014, EWE Turkey through its affiliates increased its gas supply volume by 23 percent to reach 4.8 billion m3, including the gas volume shipped through its grids, and continued to contribute to a reliable supply of energy to its customers in Turkey. EWE AG completed 2014 with a turnover of EUR 8.134 million, while EWE Turkey made TL 2.140 million in turnover in 2014. During 2014, 2.1 billion m3 of natural gas was sold and an additional 2.7 billion m3 of natural gas was shipped by EWE Turkey’s affiliates. EWE’s leading brands furthered quality of services provided in all sectors where EWE has a presence through an innovative approach. Founded with the intention to attain a high level of service quality, the “Pole Star” project aimed to share 6 with all its employees EWE’s corporate values and principles that will help create a difference in Turkey. New Investment Opportunities In order to continue a leading role as a lasting player in the Turkish market in the years to come, EWE Turkey will continue its investments in parallel with the liberalization of the market. By taking up new opportunities, we are aiming to achieve a balanced growth in natural gas wholesales, where we are one of the largest private players in the market. We are also pursuing inorganic growth opportunities as a group as part of our growth strategy, if attractive opportunities arise that fit our portfolio. It is among our goals to follow developments and seize opportunities in underground storage of natural gas, in which EWE AG has an immense know-how and experience. We began selling electricity in 2013 and we are continuing our preparations for providing consumers with the best service possible through an innovative approach and the excellent customer satisfaction that we already achieve in the natural gas distribution industry, after the complete liberalization of the electric power retail market in 2016. We are rapidly growing in energy efficiency and energy consultancy which are, in our opinion, important opportunities for Turkey. We’ve had the opportunity to demonstrate our know-how on optimum utilization of energy, an imported resource for Turkey, through our research and practices until now. We will continue to serve the Turkish people as an international player through our leadership vision and expertise in all these fields. I would like to extend my gratitude to our business partners, stakeholders, clients, and staff and management of EWE Turkey Group for having contributed to the company’s success story and reputation achieved in such a short time. Dr. Willem Schoeber EWE Turkey Holding, Chairman of the Board CORPORATE PROFILE “We will continue our investments as a long-term player in the Turkish energy market through pursuing organic and inorganic growth opportunities.” 7 EWE TURKEY HOLDING ANNUAL REPORT 2014 MESSAGE FROM THE MANAGING DIRECTORS We will continue to play a leading role in energy supply and grow through new investment opportunities in Turkey. Dear Stakeholders, The demand for energy in Turkey is increasing by an average of 6-8 percent each year and consumption of oil equivalent of 123 million tons in 2013 is expected to nearly double and reach 222 million tons by 2020. Being backed by the international power and vision of EWE AG, EWE Turkey plays a significant role in meeting this demand while increasing its contribution to the energy supply each passing year. Customer satisfaction and excellence in quality of service level are our top priorities in all of our operations. In 2014, EWE Turkey Holding sustained its quick but stable growth with a turnover of TL 2.14 billion. In parallel with this economic growth, our workforce has increased from 684 to 739 employees in 2014. The improvement in sales and profitability will continue through Turkey’s energy demand in the medium and long term and new opportunities in the market through EWE’s leadership in the sectors in which it specializes. In order to carry out this improvement up to EWE’s standards, we shared our corporate values and principles with all of our employees in 2014. All of EWE Turkey’s employees came together in the convention held in Bursa for the first time in company’s history. Corporations Adding Value The consolidated natural gas supply volume of the group was 3.9 billion m3 in 2013. In 2014, this volume increased by 23 percent and reached 4.8 billion m3. The total number of subscribers grew to 1.25 million BBS (Household Equivalent Number) and the total grid length reached to 7,839 km. Ranking among the leading enterprises in the natural gas distribution sector in Turkey, Bursagaz and Kayserigaz continued to push the boundaries of the industry in 2014 as well. Investments in İznik have begun upon the approval of the license application by the Energy Market Regulatory Authority (EMRA) in Bursa. Having received the Best Employer Award in Turkey in the 50-500 employees category by Great Place to Work in 2014, Bursagaz has proved the value of investing in the human resources. The Company has continued its leadership role in the sector by being the first company in the sector to have shared the GRI approved A+ Sustainability Report with the public. Moreover, Kayserigaz has expanded its licensed area and began investments in the 8 Develi and Erciyes Hotels Regions. With an investment in ensuring security of the supply, the foundation of the second RMS-A station in Kayseri has been laid. Kayserigaz has also continued to be the first in the sector by being the only enterprise to have R&D projects in natural gas distribution approved by EMRA. Holding the record for the fastest growing company title in Turkey in the Capital 500 ranking, EWE Enerji has continued its growth through increasing client base in electricity sales and expanding volume of total natural gas sales. Enervis, our energy service company, provided consultancy services to 16 companies in the Bursa Organized Industrial Zone and identified a potential of energy efficiency of 45 percent. In today’s highly competitive conditions, profitability has become critical for companies. We believe that with its energy efficiency implementations, Enervis will provide great advantage to the profitability of especially industries consuming high levels of energy. Balanced Growth With the rollout of the new Natural Gas Market Law and with the decrease in eligibility threshold in electricity market as a result of which citizens will be free to choose their own electricity provider as of 2016, some significant opportunities will be untapped in the marketplace. We continue to work on the investment opportunities that will arise through developments. We will continue our investments as a long-term and leading player in the Turkish energy market through pursuing organic and inorganic growth opportunities. We are planning to continue growing by making investments totaling TL 188.5 million over the next three years just for organic growth in addition to the TL 134.8 million we have invested over the last three years. EWE AG, our business partners, stakeholders, and valuable employees are the biggest supporters on our way to reaching our goals. We would like to thank each and every one of them for their contribution in making us one of the leading players in Turkey. Bekir Sami Acar Managing Director Dr. Frank Quante Managing Director CORPORATE PROFILE “2014 was a successful year for EWE Turkey. It was a pleasure to work with our business partners and employees; to serve our customers. We want to develop successfully together with all our stakeholders.” 9 EWE TURKEY HOLDING ANNUAL REPORT 2014 2014 AT A GLANCE 10 New Licensed Area for Bursagaz: İznik Bursagaz’s investment in İznik was approved by the EMRA and its licensed area expanded while work for supplying gas continued. GRI Approved Sustainability Report Bursagaz’s A+ Sustainability Report approved by Global Reporting Initiative (GRI), a first in the sector, was shared with the public. Kayserigaz Receives the First Approval for Research&Development in the Sector Kayserigaz became the only company to have its R&D projects in the natural gas sector approved by the EMRA. EWE Enerji Became the Fastest Growing Company By increasing its turnover by 256 percent in 2013, EWE Enerji became the fastest growing company in the Capital 500 list and placed 77th in Fortune 500 list in 2014. Bursagaz Receives “Great Place to Work” Award Bursagaz received the “Best Employer” award in the enterprises with 50 to 500 employees category in 2014. CORPORATE PROFILE IIP Gold Certificate for Bursagaz Bursagaz ranked at the top in the assessment done by IIP International and received the IIP Gold certificate and joined the few enterprises in Turkey holding this certificate. New Licensed Area for Kayserigaz Kayserigaz investments in Develi and Erciyes hotels region were approved by the EMRA and the licensed area expanded while work for supplying gas continued. Foundation of New RMS-A in Kayseri has been Laid Foundation of the second Regulation and Measuring Station (RMS-A) at the city entrance of Kayseri has been laid. EWE Enerji Leads the Private Sector in Natural Gas With its natural gas sales volume of 2.1 billion m3, EWE Enerji kept its title as the biggest player after Public Petroleum Pipeline Corporation (BOTAŞ). Consultancy Services by Enervis Enervis completed its consultancy services to 16 companies in the Bursa Organized Industrial Zone and detected energy efficiency potential of up to 45 percent. Some of the companies that received the consultancy services are at the implementation stage together with Enervis. Increasing Customer Base As of year-end 2014, subscriber base of Bursagaz and Kayserigaz reached a total of 1,250,437 BBS and their total grid length expanded to 7,839 km. 11 EWE TURKEY HOLDING ANNUAL REPORT 2014 EWE TURKEY HOLDING IN BRIEF Focusing on long term energy operations in Turkey, EWE Turkey Holding continues to invest as an important player in the energy market with its innovative and customer oriented business models. E WE AG is one of the largest energy companies of Germany Multi Utility Services in Energy and continues its operations in the Turkish market since 2007 EWE Turkey Holding is a majority shareholder of Bursagaz and under the roof of EWE Turkey Holding, which is a 100 percent Kayserigaz, two of Turkey’s largest natural gas distributors, each EWE AG subsidiary. EWE Turkey Holding is responsible for the operating in the country’s major industrial hubs. Meanwhile, coordination and consolidation of all of the group companies EWE also supplies gas to industrial customers, power plants, and in Turkey and assesses the new investment opportunities in the distribution companies throughout the country through EWE energy market. As a permanent player and a reliable business Enerji, which is the biggest wholesale and trading company of the partner in the energy markets, EWE Turkey Holding aims to grow sector. EWE Enerji began its electricity supply operations in 2013 in Turkey and become leaders of its expertise areas in the long run and has been providing its customers with the opportunity to through technology aided innovative and superior business models. procure electricity and natural gas from single supplier. The area of activity of Enervis, another subsidiary of EWE Turkey Holding, With a workforce of a total of 739 employees in the natural gas is energy efficiency, which is a vital area for Turkey. distribution, energy trade and energy services areas, the Group’s 12 consolidated turnover has reached TL 2.1 billion as of year-end In 2014, the customer base for the Group companies has reached 2014. a total of 1,250,437 BBS. Moreover, the total consolidated gas CORPORATE PROFILE supply volume of the Group for 2014 has been recorded as 4.8 of International Investors Association (YASED). Moreover, the billion m3. EWE Turkey Group companies are also members and active contributors of Petroleum Platform Association (PETFORM), Investments are Steadily Increasing Union of Natural Gas Distribution Companies (GAZBİR), Energy EWE Turkey Holding made investments totaling TL 134.8 million Traders Association (ETA), Natural Gas Board of The Union of over the period 2012-2014. The Holding plans to invest TL 188.5 Chambers and Commodity Exchanges of Turkey (TOBB), Natural million to achieve the organic growth of its grid in 2015-2017. Gas Suppliers Association (GAZTED), and the Turkish-German Chamber of Commerce. EWE Turkey Holding believes that the Company’s continued growth can only be achieved through close collaboration and high quality communication between the various players in the sector. To this end, the Company makes every effort to establish close relations with enterprises and organizations in the sector, takes an active role in sector activities and works to establish effective communication. In addition, the Company is a member EWE Turkey Group made investments totaling TL 134.8 million over the last three years. 13 EWE TURKEY HOLDING ANNUAL REPORT 2014 FINANCIAL (TAS*) AND OPERATIONAL HIGHLIGHTS EWE TURKEY GROUP 2014 2013 CHANGE % Consolidated Sales Revenue TL million 2,140 2,041 5% Total Assets TL million 1,765 1,674 5% Shareholders’ Equity TL million 672 659 2% Gross Profit TL million 129 101 28% Operating Profit TL million 60 55 10% Investments TL million 62 38 62% Consolidated Gas Supply Volume billion m³ 4.8 3.9 23% Total Subscribers BBS 1,250,437 1,190,959 5% Grid Length km 7,839 7,457 5% Total Workforce employees 739 684 8% CONSOLIDATED SALES REVENUE (TL million) 2014 2,140 GRID LENGTH (km) 2014 2013 2013 7,839 2,041 TOTAL SUBSCRIBERS (BBS) 2014 1,250,437 7,457 TOTAL WORKFORCE (employees) 2014 739 2013 2013 684 1,190,959 CONSOLIDATED GAS SUPPLY VOLUME (billion m³) 2014 GAS SALES 44% (2.1 billion m³) INVESTMENTS (TL million) 2014 62 4.8 2013 2013 3.9 38 Based on consolidated financial statements prepared in accordance with Turkish Accounting Standards * 14 SHIPPING 56% (2.7 billion m³) CORPORATE PROFILE SUBSIDIARIES AND SHAREHOLDING STRUCTURES EWE Turkey Holding’s rate of direct subsidiary shares in the capital of companies included in the consolidation is shown below. There has been no change in the shareholding structure of the Company in the 2014 fiscal year. EWE AG 100% EWE TURKEY HOLDING A.Ş. 80% 80% 100% 100% BURSAGAZ A.Ş. KAYSERİGAZ A.Ş. EWE ENERJİ A.Ş. ENERVIS A.Ş. Çalık Holding %10 Çalık Holding %10 Bursa Metropolitan Municipality 10% Kayseri Metropolitan Municipality 10% Business Name Direct/Indirect Number of Shares Share Share in Subsidiary’s Capital Bursagaz Bursa Şehiriçi Doğalgaz Dağıtım Ticaret ve Taahhüt A.Ş. “Bursagaz” Direct 71,200,000 80% 71,200,000 Kayserigaz Kayseri Şehiriçi Doğalgaz Dağıtım Pazarlama ve Ticaret A. Ş. “Kayserigaz” Direct 5,200,000 80% 5,200,000 EWE Enerji Anonim Şirketi “EWE Enerji” Direct 8,000 100% 8,000,000 Enervis Enerji Servis Sanayi ve Ticaret A.Ş. “Enervis” Direct 1,000,000 100% 1,000,000 •The Company does not have privileged shares. •Members of the managing body have not performed any activities within the scope of the prohibition of competition at the Company for their own behalf or on behalf of anyone else. •Group companies do not have any shares in the capital of the parent company. 15 EWE TURKEY HOLDING ANNUAL REPORT 2014 EWE AG EWE AG differs from other energy companies by combining various utility services like electricity, gas, telecommunications and water under one roof. W ith more than 9,000 employees and a grid length that and innovative company in the energy sector, EWE AG transfers can go around the world five times, EWE AG is one of its know-how and technology acquired through 85 years to the largest energy companies in Germany. Furthermore, EWE countries in which it operates, like Turkey and Poland. AG is the first company to have combined the expertise in energy, telecommunications, and information technologies. The Renewable Energy Specialist biggest difference that sets EWE AG apart from other energy Being a pioneer in renewable energy, EWE AG is the first companies is the fact that it can provide various utility services company to have expanded the area of uses of renewable energy like electricity, gas, telecommunications, and water as a single by using biogas in the natural gas network in North Germany. supplier. Accomplishing to gather all of these services under one Having accumulated knowledge on power generation through roof, EWE Group has an upper hand in the development and biofuel and wind power over many years, the Company shares its improvement operations of the smart energy systems. know-how and knowledge on construction and operation of wind parks with other international companies. In 2014, EWE AG increased its shares in Verbundnetz Gas AG (VNG), one of the biggest gas companies of Europe, and became Unique Experience in Underground Storage of Natural Gas its main shareholder. The natural gas storage capacity in Germany is nearly 20.8 billion m3. By owning 9 percent of this capacity, which equates Rooted and Innovative Corporate Profile to nearly 2 billion m³, EWE AG is one of the most important The Group is headquartered in the city of Oldenburg in Lower players. Having operated its own natural gas storage facilities Saxony and its shares are owned mostly by local municipalities. since 1970s, EWE owns many completed and ongoing projects on With an innovative product range tailored for individual and natural gas storage in salt domes. corporate customers, EWE bases the procurement of the energy 16 supply of the future on the principles of offering the highest level Powerful R&D of sustainability, efficiency, and reliability. Managing an energy EWE has always placed grave importance on its R&D activities in and telecommunications grid of more than 200,000 km, EWE order to sustain and carry forward its strong infrastructure and is the choice of thousands of gas and electricity subscribers in innovative perspective with a stronger foundation. Within that the field of reliable and economic energy. Making a name for scope, EWE has already begun to design the energy world of the itself in the energy sector with its claim to be a technological future together with its scientists and employees. CORPORATE PROFILE • 85 years of experience • Specializing in energy, information technologies, and telecommunications Riffgat, first offshore wind farm in the German North Sea. Installed Capacity: 108 MW 17 EWE TURKEY HOLDING ANNUAL REPORT 2014 EWE TURKEY HOLDING BOARD OF DIRECTORS Dr. Willem Schoeber Werner J. Brinker Matthias Brückmann Chairman of the Board Vice-Chairman of the Board Member of the Board Born in the Netherlands in 1948, Dr. Born in 1952, Dr. Werner Brinker holds Born in Heidelberg, Germany in 1962, Willem Schoeber completed a doctorate a doctorate degree in Civil Engineering. Matthias Brückmann is a state-certified degree in Chemical Engineering. With more With more than 30 years of energy sector architectural draftsman. Before joining than 30 years of energy sector experience, experience, he began his career at EWE EWE, he served as Board Member at MVV Dr. Schoeber has worked in various in 1978 as Gas Purchasing Supervisor, Energie AG and worked in various executive professional capacities that have included before going on to build up the Waste positions at MVV Energie AG, BFE Energy executive positions in the international Management Department. Subsequently, and the Environment Institute and at businesses of The Shell Company. Serving Dr. Brinker left EWE, and joined Preussen Enertec Energie und Technik GmbH. A as CEO at swb AG, an EWE AG subsidiary, Elektra AG (today, E.ON Energie AG) where Member of the Board of EWE AG since July Mr. Schoeber was appointed to the EWE he headed up the Sales Department. In 2013, Mr. Brückmann is responsible for the AG Board of Directors in August 2010. 1996, he returned to EWE as a Member of Group’s sales activities. Occupying this position until May 2013, Dr. the Board of Directors. Dr. Brinker has been Schoeber was responsible for the Group’s Chairman of the Board at EWE AG since operations in Poland and Turkey and, in 1998. particular, the collaborative efforts initiated in conventional energy production with swb. 18 CORPORATE PROFILE Dr. Frank Quante Bekir Sami Acar Member of the Board and Managing Member of the Board and Managing Director Director Born in Konya in 1980, Bekir Sami Acar graduated Dr. Frank Quante was born in from Boğaziçi University’s Department of Germany in 1966 and studied Law and Political Sciences and International Relations. Macroeconomics at Göttingen University; Subsequently, he commenced his professional he holds a doctorate degree in law. Starting career in the automotive industry in 2002. his professional career as an attorney In 2004, Mr. Acar joined Bursagaz, serving at KPMG, Dr. Quante passed the tax respectively as Strategic Planning Specialist, consultancy examination in 2003, after Strategy Development and Business Appraisal which he joined the Legal Department Supervisor and then as Assistant General of EWE AG. He became Chief Financial Manager. In 2009, he actively contributed to Officer of BTC AG, EWE’s IT company, the establishment of EWE Enerji and presently in 2007; in 2011, Dr. Quante took on continues to serve as the company’s first General the responsibilities of the EWE Group’s Manager. Since 2013, Mr. Acar has worked operations in Poland and Turkey. He was together with Dr. Frank Quante as Managing appointed CFO at EWE Turkey Holding Directors of EWE Turkey Holding. in Istanbul in April 2012. Since 2013, Dr. Quante has worked together with Bekir Sami Acar as Managing Directors of EWE Turkey Holding. 19 EWE TURKEY HOLDING ANNUAL REPORT 2014 ORGANIZATIONAL STRUCTURE Managing Director Business Development Corporate Communications Managing Director Information Technologies Human Resources Financial Benefits Provided to the Board of Directors and Top Management The sum of financial benefits like per diem, salary, premiums, bonuses, and dividends and provisions like allowances, travel, accommodation, and representation expenses, means in cash and kind, insurance, and such issued to Board of Directors and Top Management of EWE Turkey Holding and its subsidiaries during the year is TL 7,671,487. Extraordinary General Assembly The company held one extraordinary general assembly throughout the year. This assembly took place on December 18, 2014 and the decision to issue out a gross dividend of TL 14,000,000 from the net distributable profit of the Company’s 2013 operations to the Company’s sole shareholder EWE AG was ruled. The dividend was issued out on December 29, 2014. 20 Legal Internal Audit Finance CORPORATE PROFILE 21 SECTOR OVERVIEW EWE TURKEY HOLDING ANNUAL REPORT 2014 ENERGY SECTOR IN THE WORLD The sharp decline in the oil prices in 2014 caused countries to revise their economic predictions. A long with the growth in income and population in the world, uncertainty in the Middle East and Libya and the developments the demand for energy is also rapidly increasing. There has on shale gas in America pushed the prices towards a downward been an upsurge in both generating and consumption of all energy trend. While Brent prices cruised around USD 100/barrel, the groups, excluding nuclear energy. The fact that the growth rate sudden drop starting in September pulled the price levels down of consumption of fossil fuels is higher than the growth rate of to USD 78/barrel by December. As of 2015, the Brent prices have production is a critical detail that should not be overlooked. cruised in the USD 40-50/barrel range; which is the lowest level for the last 6 years. Consumption of primary energy sources around the world has increased by 2.3 percent, of which, 80 percent is due to With the indirect effect of the downfall in oil prices on natural the amplified demand in developing countries. In parallel with gas prices, many countries have found the opportunity to create economic developments, a downfall in natural gas consumption in a profit margin; but this development was overshadowed by the European Union and Japan has been recorded. Consumption the natural gas crisis between Russia and the European Union. of natural gas from the primary energy sources has boosted by 1.4 Russia’s partial invasion of Ukraine and its use of natural gas as percent compared to last year. 81 percent of this global increase is leverage against the EU brought topics like alternative resources, due to China and United States of America. gas transmission projects, and the LNG sector to the agenda. With the growing importance in the Southern Gas Corridor, the One of the most important developments that took place reserves in the Caspian Sea region, and the reserves in the Eastern towards the end of 2014 was the plummeting of oil prices. The Mediterranean have become topics for which concrete steps have expectation for increased demand due to speculations regarding begun to be taken. the desire of OPEC countries to not decrease production and to not cut down on the supply despite low prices along with the 24 SECTOR OVERVIEW ENERGY SECTOR IN TURKEY 43 percent of Turkey’s electricity demand is met with natural gas. More than 10 million subscribers in 69 cities are using natural gas. T urkey has become one of the fastest growing energy markets and distribution of natural gas, the number of companies licensed in the world and ranks 21st among the countries that consume for natural gas wholesale has boosted significantly and reached the most amount of energy in the world. The demand for energy to 47 in 2014. Electricity generation and consumption in Turkey in Turkey is increasing by an average of 6-8 percent each year is also continuing to grow. In 2013, electricity consumption was and consumption of oil equivalent of 123 million tons in 2013 is 246,356 million kWh while electricity generation was 240,154 expected to nearly double and reach 222 million tons by 2020. The million kWh. In 2014, electricity consumption in Turkey increased consumption of natural gas in Turkey over the last decade has grown by 3.7 percent and reached to 255,545 GWh and electricity by an average of 6 percent and has reached 46.5 billion m3 in 2014. generation increased by 4.3 percent and reached 250,436 GWh. In 2014, natural gas met 43 percent of the energy demand in Turkey, With the prioritization of utilizing local resources for electricity while making up 48 percent of electricity generation in Turkey. generation, the market share of renewable energy reached to 21 percent. Natural gas maintained its share of 48 percent as a As of right now, Turkey has a natural gas reserve capacity of 6.5 resource in electricity generation in 2014 as well. The electricity billion m ; Turkey imports 99 percent of its natural gas need. energy market continued to be an attention-grabbing market, Among the top ranking countries from which Turkey imports especially as a result of the liberalization actions in the electricity natural gas are Russia, Iran, and Azerbaijan, with shares of 58 energy markets, establishment of EPIAŞ, and expansion of the percent, 18 percent, and 7 percent, respectively. As of year-end installed electricity generation capacity. Many uncertainties have 2014, the number of companies licensed gas distribution has been resolved through long-term plans and incentives for ensuring reached to 69. Natural gas distribution companies provide gas security of supply. A radical change and growth in the retail sales to over 10 million subscribers throughout 69 cities. Of these in the electricity markets is expected to take place in the near subscribers, 96 percent are residential. In parallel with the future as a result of consumers gaining awareness and players increase in the shares of private companies in both the import familiarizing themselves with the market. 3 25 BUSINESS AREAS EWE TURKEY HOLDING ANNUAL REPORT 2014 EWE TURKEY STRATEGY EWE Turkey Group aims to leverage investment opportunities created through its group companies operating in Turkey to become the leading player in its sector. 28 BUSINESS AREAS E WE Turkey Group aims to leverage investment opportunities Turkey, continue to expand in licensed areas, thus enabling the created through its group companies operating in Turkey Group to distribute natural gas to more subscribers and entities. to become the leading player in its sector. Accordingly, the With regard to inorganic growth, the Group closely monitors Company closely monitors new opportunities offered by the the country’s political and economic climate and related market, and continuously improves its human resource, intra- opportunities, while conducting the necessary analyses and group organization and financial competence to grasp these feasibility studies. opportunities as they arise. Growth and Leadership Goals Long-Term Approach The objective for the next period is to achieve balanced growth A long-term industry player, EWE Turkey Group aims to build both in the natural gas wholesale trade portfolio and in sales upon its market leading position in Turkey and to become a through risk assessment. Additionally, EWE Turkey Group plans to role model in new areas of operation. Within the scope of these focus on using contemporary portfolio management instruments goals, Company establishes and periodically shares with its in parallel with the development and expansion of the supply stakeholders customer-focused mid and long-term strategies in market. As underground natural gas storage facilities are critical order to ensure the delivery of economic and eco-friendly energy, to energy supply safety, opportunities will be followed up closely and expand its customer base. EWE plans to continue investing in the period ahead. in its areas of focus and creating added value in the coming years. Natural gas distribution and sales, energy efficiency and Perfectly positioned to make a significant contribution to renewable energy comprise the priority areas of investment. the Turkish energy efficiency market with its long-standing These areas benefit from EWE Group’s 85-year experience in experience and technical expertise in Germany, EWE Turkey Germany, and offer a high potential for value creation in both Group has focused on growth in the areas of consulting and EWE Turkey Group and Turkey through transfer of knowledge contracting. With its focus on integrated solutions in energy and technology. efficiency, the Group aims to meet all needs of the industry, from consultancy to implementation and measuring to financing Investments in New Areas from a single point of contact, and through a single product and EWE Turkey Holding supports the intended full liberalization of package. the electricity market in 2016, and believes in the importance of creating a customer-centered market. The Company has With the 85 years of experience and know-how of EWE AG, identified customer satisfaction and operational efficiency as the its parent company, EWE Turkey Holding intends to achieve main success criteria in a liberalized energy market, and develops leadership its areas of expertise in the rapidly growing energy its human resource and technological investments accordingly. market, leveraging the synergy created by its companies EWE Turkey Holding continues to make investments in line with operating in Turkey. this goal, while making the necessary preparations to become one of the leading players in the retail electricity market. The Group seeks out opportunities for both organic and inorganic growth in natural gas distribution, one of its main business areas. Investments in Bursa and Kayseri, two major industrial hubs of 29 EWE TURKEY HOLDING ANNUAL REPORT 2014 DISTRIBUTION BURSAGAZ Bursagaz’s investments have made it the second largest private natural gas distributor in Turkey. The Company has become a role model in the sector thanks to a great number of investments it has realized to support operational and administrative processes through corporate governance. ursagaz was founded by BOTAŞ in 1992 with the purpose of B to seven central neighborhoods of İznik, a district with a rich selling natural gas. After its privatization in 2004, the majority historical background. With an existing natural gas grid of 5,342 shares of the company were purchased by EWE Turkey Holding in km and more than 850,000 subscribers, Bursagaz plans to make 2008. Post privatization, the company accelerated its investment an additional investment of TL 30 million by the end of 2015 to program and extended the existing 1,650 km grid to 5,342 km integrate İznik into its natural gas grid. The project, planned for as of the end of 2014. Achieving grid optimization through completion by the end of 2015, involves the construction of 150 infrastructure investments, Bursagaz has recorded a significant kilometers of polyethylene and 40 kilometers of steel pipelines. achievement by increasing its original BBS of 276,000 to 851,901 Bursagaz has launched special campaigns for İznik residents in by end of 2014. order to ease the transition to natural gas and to ensure that the convenience and comfort of using natural gas is shared with a Construction of İznik Natural Gas Grid maximum number of subscribers. Bursagaz has initiated its efforts to deliver natural gas to İznik, the 30 newest addition to its license area, by starting the construction Quality Service with Customer Focus of the gas grid in 2014. The project aims to provide natural gas Carrying out its activities with a constant focus on its customers BUSINESS AREAS Investment: TL 32 million Grid length: 5,342 km Number of subscribers: 851,901 BBS has allowed Bursagaz to achieve the highest levels of customer representatives. In order to increase its service quality even satisfaction. Bursagaz was the first in the natural gas distribution further and understand customer expectations, the Customer industry to start up a system of no-office services. All customers Satisfaction Measurement and Reporting Unit has conducted can now conveniently ring the call center at 444 11 33 to carry surveys, which have reached over 10,000 people. The survey out every type of transaction. has revealed Bursagaz’s success in maintaining its customer satisfaction level above 90 percent. As a part of the No-Office Service project, the renewed call center was furnished with the most advanced technological BUGA, the Mascot of Bursagaz infrastructure and equipment, allowing more than 40 customer BUGA was selected from among 32 contestants in the contest service representatives, all experts in their field, to respond to organized by the Corporate Communications and the Information every request, suggestion or complaint from residents of Bursa. Technology units of Bursagaz. The name BUGA was created by Instead of having to visit customer service points, Bursagaz combining the first two letters of the words Bursa and gas, while customers are now able to contact the call center to carry the body, eyes and the colors of BUGA were inspired by the out their transactions directly through dedicated customer corporate identity and logo of Bursagaz. 31 EWE TURKEY HOLDING ANNUAL REPORT 2014 A World-Class Company Vision ensure the safety of life and property as well as continued and In 2008, Bursagaz won the EFQM European Quality Grand Prix, reliable natural gas supply. a first in its sector. The company has obtained certification in the categories of ISO 9001 Quality Management Systems, ISO IIP Gold Certificate 14001 Environment Management Systems, ISO 27001 Information As a result of the evaluation by IIP International, Bursagaz was Security Management Systems, ISO 10002 Customer Complaints accredited as IIP Gold, the highest level available, becoming one and Satisfaction Management Systems, and OHSAS 18001 of the few enterprises in Turkey achieving IIP Gold accreditation. Occupational Health and Safety Management Systems, whereas As part of the Investor in People’s accreditation process, a team works to obtain certification in ISO 50001 Energy Management of foreign evaluators has conducted one—to-one interviews with Systems have been completed. approximately 50 employees in various positions, earning Bursagaz the Gold level accreditation. Headquarters Producing its Own Energy The construction of the new Bursagaz headquarters, designed in An international standard that evaluates the impact of a 2014 planned to produce its own energy with the aim of drawing company’s HR policies on 10 different areas of influence, the IIP attention to energy efficiency, has been accelerated. The new accreditation process is a key indicator of the value created by headquarters features a 1,000 m² green area, reducing its total Bursagaz’s investments in human resource practices. CO2 emission by 30%. Turkey’s Best Employer GRI Approved A+ Sustainability Report Bursagaz was granted the “Best Employer in Turkey” award in In 2014, Bursagaz shared with public the first GRI (Global the 50-500 employees category by the Great Place to Work, the Reporting Initiative) approved A+ Sustainability Report in research company that uses a global model based on the analyses energy sector. Prepared in a period of five months, the report, of the best workplaces worldwide. The research, conducted on which is one of the most comprehensive of its kind created in global, European and national levels, evaluated the confidence accordance with GRI standards and oil & gas market annexes, index and corporate culture of Bursagaz, while employees were serves as a transparent look at Bursagaz’s strategies and goals for interviewed regarding the management’s credibility, fair treatment sustainability. in recruitment and remuneration, objectivity, and pride in their work. Bursagaz Sustainability Report covers the years of 2011, 2012 and 2013. The data provided in the report has been verified by an Bursagaz received other award in 2014, including SAP Analytics independent organization to ensure that the report qualifies for the Project of the Year award with its “Bursagaz Mirror Project” from “+” category at A+ level, the highest in GRI’s reporting standards. SAP Forum Istanbul, one of the most important information technologies event in Turkey; the Corporate Social Responsibility Bursagaz Earthquake Risk Management System Award from Turkish Confederation of Employer Associations Boasting the most modern SCADA system in the sector, Bursagaz (TİSK); and the “Contribution to Education” award in BUGİAD’s has established an earthquake early warning and emergency Best of the Year event. response system integrated in the SCADA and GIS systems to 32 BURSAGAZ 2014 2013 Change (%) Sales Revenue Total Assets million TL 589 585 1% million TL 650 611 6% Investments million TL 32 24 33% Total Subscribers BBS 851,901 818,522 4% Grid Length km 5,342 5,198 3% Total Workforce employees 275 263 5% BUSINESS AREAS DISTRIBUTION KAYSERİGAZ For the last 11 years, the investments spearheaded by Kayserigaz have helped carry the Kayseri forward, transforming it into a modern, rapidly developing city in its region. K ayserigaz, the first natural gas distribution tender by the reinforcing its vision of a company “to be a brand which inspires Energy Market Regulatory Authority (EMRA) in 2003, has the sector and stakeholders.” The Kayseri natural gas distribution invested approximately $100 million over the past 11 years to grid, started from scratch by Kayserigaz, was further developed make all zoned areas of Kayseri eligible for natural gas, becoming to become one of Turkey’s largest in a short span of time. With one of the key players in the Turkish energy sector. a grid of 2,500 kilometers and an annual flow of over 500 million cubic meters, Kayserigaz serves 398,536 BBS subscribers. In 2014, Continuing its operations under EWE Turkey Holding, Kayserigaz Kayserigaz became the first company approved by EMRA with has been supporting the efforts to transform Kayseri into a more regard to R&D projects in the natural gas distribution industry. livable city through the value it creates. Since the day of its establishment, Kayserigaz has been expanding the scope of its Develi Natural Gas Line Construction quality service, providing new fuel alternatives to the people of Kayserigaz added the Develi district into its natural gas Kayseri and laying the foundation for a cleaner environment. distribution area in 2013, and investments began in 2015 upon EMRA approval in 2015. As part of the project, the central Develi Utilizing advanced technologies through its technological district will be supplied with natural gas within 2 years. Gas infrastructure, Kayserigaz’s focus on unconditional customer will be supplied through a 43-kilometer long, 12” steel pipeline. satisfaction since day one has enabled the company to achieve Total investment for the project is planned to be around TL a remarkable customer satisfaction level of 98 percent, further 32 million. Approximately 10 kilometers of steel pipeline, 185 33 EWE TURKEY HOLDING ANNUAL REPORT 2014 98% Customer satisfaction Grid length: 2,497km Number of subscribers: 398,536 BBS kilometers of polyethylene pipes, 9 valves/valve assemblies and 2 CNG-powered vehicles for its emergency and maintenance RMS-B stations will be constructed in 2015, while the rest of the teams. This transition has helped save fuel as well as reducing air investment is expected to be completed by the end of 2016. pollution. New RMS-A Station Corporate Risk Management Activities The RMS-A station, located in the Molu-Oymağaç region of With the understanding that effective risk management is a key Kayseri and serving as the entry point for natural gas into the factor in achieving the “sustainable growth” targets of countries city, is set to be complemented with the addition of a second and companies alike, Kayserigaz has finalized its corporate risk RMS-A station to ensure uninterrupted supply taking increasing management activities. These activities involved assessing the demand into consideration. The construction of the project, which Company’s existing processes though a risk-focused approach is the result of a significant investment by Kayserigaz, has begun in order to identify areas of improvement, take risk-mitigating in Güneşli-Kızık region located on BOTAŞ’s Turkey natural gas action, manage risks with the potential to create value, and transmission line. integrate risk management activities in Kayserigaz’s processes and strategies. As a response to the ever-increasing demand for natural gas, Kayserigaz is committed to minimize risks that may hamper gas Further establishing Kayserigaz’s position as a company supply, and it will continue its 11 years of reliable service with the committed to international standards, the Corporate Risk completion of its second RMS-A station. The investment is planned Management is the completed phase of the broader Pir-i to be completed in 2015. Reis Project, which also involves Balanced Scorecard, Process Management, and Human Resources Management projects. 34 Environment Friendly The project, involving “Corporate Governance and Change As an environment friendly enterprise, Kayserigaz has been using Management” has earned Kayserigaz the first prize by the BUSINESS AREAS Association of Management Consultants. The Pir-i Reis project ceremony organized by Kayseri Chamber of Commerce. The has succeeded in delivering the competition’s criteria and the Company’s “I Want Clean Air” project was awarded by the requirements of the interview, surpassing dozens of public and Provincial Directorate of Environment. As part of the “I Want private competitors to receive the prize. Clean Air” project, 22 schools were identified in the Clean Air Action Plan by the Governorship of Kayseri. Seminars delivered in Awards these schools by Kayserigaz and ERÇEK members aimed to raise In 2014, Kayserigaz received first prize from the Association of awareness among students about the importance of clean air, and Management Consultants with its “Corporate Governance and demonstrate with entertaining activities how to achieve a more Change Management” project. The award was also accredited by livable environment. Kayserigaz’s environment-focused efforts the International Council of Management Consulting Institutes in 2014 were recognized for the second time by the Provincial (ICMCI). In the same period, EWE Turkey Holding was recognized Directorate of Environment as part of the June 5 Environment Day for its investments in Kayseri in the “Future in Kayseri” award events. KAYSERİGAZ 2014 2013 Change (%) Sales Revenue million TL 274 259 6% Total Assets million TL 228 203 12% Investments million TL 32 9 245% Total Subscribers BBS 398,536 372,437 7% Grid Length km 2,497 2,259 11% Total Workforce employees 129 133 -3% 35 EWE TURKEY HOLDING ANNUAL REPORT 2014 ENERGY TRADING/SALES EWE ENERJİ Offering flexible sales solutions to the country’s eligible consumers and distributor companies with its diversified supply structure and extensive storage operations, EWE Enerji boasts Turkey’s largest private wholesale trade portfolio with a trade volume of 2 billion m³. W ith its strong infrastructure and deep-rooted expertise, EWE Enerji began to offer electricity sales and energy consultancy EWE Enerji has become a reliable and indispensable services in 2013, and after a period of steady growth, significantly energy partner since commencing operations in 2009. Thanks increased its customer base, particularly in Istanbul, Bursa and to its diversified supply structure, customer-focused solutions Kayseri. Consequently, the Company has increased its wholesale and expertise in portfolio management, EWE Enerji is perfectly volume in parallel with wholesale traders in the market, pressing positioned to deliver natural gas and electricity products and forward towards its goal of becoming a key player in electricity in services to meet the needs of its corporate customers. addition to natural gas. EWE Enerji has increased its turnover by 256 percent in 2013, EWE Enerji continues to strengthen its technical and operational becoming the fastest growing company in the 2014 Capital 500 infrastructure in line with Turkey’s goal of energy market listing. The Company has ranked 77th in the Fortune Turkey 2014. liberalization, with the aim of becoming the first choice of With its natural gas trading volume in 2014, the Company has residential customers who will be able to select their own maintained its position as the biggest player in the sector after electricity suppliers after the intended liberalization. In this regard, BOTAŞ. the Company leverages EWE Group’s 85 years of knowledge, experience and expertise in German energy markets. Natural Gas and Electricity Operations With a diversified supply structure and extensive storage With active participation in sponsored event and leading sectoral operations, EWE Enerji offers the country’s eligible consumers and associations, EWE Enerji continues to offer its knowledge and distributor companies flexible sales solutions. Boasting Turkey’s experience to support Turkey’s developing and changing energy largest private wholesale trade portfolio with a trade volume of 2 industry. billion m³, the company has become the most popular business partner in the industry. IT Investments EWE Enerji continues its investments in Information Technologies 36 In parallel to its success in the natural gas industry, EWE Enerji in line with its growth targets and its focus on developing new offers value-added services to its corporate customers, leveraging fields of business. In 2014, all processes related to “Corporate the extensive experience and expertise transferred from Germany. Resource Planning and Customer Relations Management” have In addition to energy sales, EWE Enerji provides consultancy been transferred over to SAP, and the first phase of this project has services to customers in all stages of their conversion projects. been completed successfully in a short span of six months. BUSINESS AREAS The customer lifecycle, monitored through different systems Exchange Program” designed specifically for its employees, EWE before the project, is now managed with a holistic approach Enerji takes part in the continuous transfer of know-how with through a single system. EWE Enerji is now able to manage the EWE AG group companies operating in Germany with 85 years entire customer lifecycle, including monitoring, service offer, of experience in Energy, Telecommunications and Information contract and customer management processes through SAP, Technologies. increasing the quality of service offered to customers. Risk Management and Internal Control System HR Investments With its focus on Risk Management and Internal Control System in Fully aware of the importance of experienced human resources in line with its goal of institutionalization, EWE Enerji has developed the energy sector, EWE Enerji attaches particular importance to procedures on internal control in energy trade, and has started to the technical and social development of its employees through manage its internal control and risk management systems through training courses and workshops. Through the “TEX - Technical its state of the art IT systems. EWE ENERJİ 2014 2013 Change % Sales Revenue million TL 1,653 1,571 5% Total Assets million TL 400 367 9% Total Workforce employees 29 17 71% 37 EWE TURKEY HOLDING ANNUAL REPORT 2014 ENERGY SERVICES ENERVİS Enervis combines the 85-year know-how of EWE AG on energy efficiency and renewable energy with the sectoral expertise, experienced human resources and advanced technological infrastructure of Turkey for the benefit of Turkish people and industry. nervis began operations in the energy and distribution sector E Turkey’s energy is among the priority goals of Enervis. The Company as a service provider in 2012. With its headquarters in Istanbul, leverages its team of experienced engineers, next generation Enervis conducts its business activities via company branches in equipment and EWE AG’s extensive experience to deliver its energy Bursa and Kayseri. Currently, Enervis’ business activities include efficiency services. Another priority area for Enervis is to promote energy efficiency in buildings and in industry, ISO 50001 Energy the expertise and model practices of group companies in the sector, Management Systems and renewable energy consulting services, increasing the competencies of and raising awareness among all technical & vocational training and certification, natural gas parties providing their services in the industry. infrastructure services, internal installation control, meter calibration, 38 meter reading, meter switch on/off services, chimney testing and Energy Efficiency Consulting to Bursa Industrialists inspections. With 277 employees, Enervis ranks among the leading With support from the Ministry of the Economy and backed by EWE companies in the energy services sector. Ensuring the efficient use of AG’s 85 years of experience and know-know, Enervis is providing BUSINESS AREAS energy efficiency consulting services to the Bursa Organized Enervis. Industrial Zone Textiles and Automotive Clusters, under the Measurement and Verification: Measurements are conducted Development of International Competitiveness (UrGe) Project. EWE on selected performance criteria to identify and record the level of AG energy experts have conducted energy studies for this initiative, energy efficiency achieved. working in collaboration with specialized Enervis engineers. All aspects of an enterprise have been reviewed in these comprehensive Return on Investment: The monthly fixed payoff on investment studies, including energy leakage loss and exhaust heat recycling is calculated using the efficiency benefit obtained by the business, systems. Energy consumption maps have been drawn up to give based on its average monthly capacity. an accurate picture of where and how energy is actually consumed at the establishment. In addition, detailed reports have prepared Maintenance: Enervis provides periodical as well as breakdown to explain how energy can be saved, how energy efficiency can be maintenance during the warranty period of two years. accomplished, the kinds of capital investments that must be made, and information on return on investment. Energy Roadmap Energy Master Plan studies are conducted to help identify the Energy savings of up to 45% existing energy consumption of municipalities, and devise strategies Enervis’ efforts on this project indicate that industrial enterprises can to achieve energy efficiency goals. Implemented for the first time save energy at rates of up to 45%. Returns on investment for energy in Turkey in Gaziantep Municipality in 2014, the project will serve efficiency enhancing projects can be expected in a period of less as a model for other Metropolitan Municipalities in the future. than two years, an added benefit for enterprises. The short return The Master Plan, the first in Turkey to be prepared by a municipal periods on these energy saving investments demonstrate that the government, will evaluate Gaziantep’s renewable energy (wind, country has still a long road ahead, while highlighting the significant hydroelectric and solar) potential, energy efficiency, effectiveness potential of the country. These energy saving opportunities have of energy supply and the corporate improvements on energy shown that companies can reduce their emissions by at least 14,948 management. The study will set strategic goals and targets to ensure tons of CO2 annually, saving approximately 26,000 trees. efficient energy consumption, thereby reducing energy costs. Performance Guarantee In the first phase of the study, Enervis has conducted preliminary Enervis also provides assistance in implementing the energy surveys in Gaziantep Municipality’s transport department efficiency enhancing projects identified during efficiency assessment. maintenance workshop, road transportation, clean water force By drawing on German expertise and experience gained over 1,300 mains, 320 thousand tons-per-day capacity wastewater treatment energy efficiency projects in Germany, Enervis serves Turkish facility, and rail systems. With the completion of the Energy Master industrialists through its custom-tailored EnerVAY (Energy Efficiency Plan, Gaziantep will devise its medium and long-term energy Improvement) model with a guaranteed high-performance in energy strategies, enhancing efficiency and reducing the environmental efficiency. Enervis is committed to contribute to the development impact of all energy resources. of Turkish industry with its advanced equipment, fully self-sustained financing model, and turnkey business model. Renewable Energy Practices Drawing on EWE AG’s expertise and experience on renewable The stages of the EnerVAY model are as follows: energy, Enervis offers comprehensive and customized solutions for customers in Turkey, ranging from consultancy, survey, project Project Design: Following a comprehensive energy assessment design, system and equipment procurement, implementation process, projects, technical specifications and contracts are drawn up and maintenance to help them seize investment opportunities in to implement improvements in areas identified. renewable resources, in particular solar energy. Performance Guarantee: Performance criteria are determined in Training and Certification order to serve as indicators of the energy efficiency outcome of the Enervis offers training activities for the energy industry with the aim project, with Enervis providing its guarantee to achieve these criteria of improving employee qualification and service quality its business through the contract. partners. In this context, Enervis has signed a cooperation protocol with the Vocational Qualification, Exam and Certification Center Implementation and Financing: The project is delivered as a of the Bursa Chamber of Commerce and Industry to collaborate on complete turnkey solution, and the investment is fully financed by training and certification. 39 SUSTAINABILITY EWE TURKEY HOLDING ANNUAL REPORT 2014 VALUES AND PRINCIPLES Reliability Excellence Entrepreneurship Responsible Ahead Together 42 SUSTAINABILITY CORPORATE SOCIAL RESPONSIBILITY Fully aware of its role in society, EWE Turkey Group undertakes to carry out corporate social responsibility projects on education, culture and sports for the benefit of the community. E WE Turkey Group’s efforts focus not only on operational and Additionally, as part of the Energy Efficiency Week events, the economic aspects, but also include the Company’s vision of Marketing Unit of Bursagaz Customer Services Department creating public benefit. The Group companies have realized the organized visits to a different school every day, reaching a total of following corporate social responsibility projects in 2014: 1,652 students in five schools. TRAINING AND EDUCATIONAL ACTIVITIES Education Volunteers Association Since its establishment in 2005, the Bursagaz Education Volunteers Bursagaz Training Programs Association (EVA) has been providing a diverse range of support Attaching great importance to training, Bursagaz continued its to education such as renovation of village schools and providing training programs oriented for university students in 2014. In scholarship opportunities, funding its activities via employee this context, students of the Gas and Installment Technologies donations and budget allocations. Bursagaz EVA has been working Department of Uludağ University were given training courses in collaboration with the Bursa-Eskişehir-Bilecik Development on “Emergency Response for Natural Gas”, “Natural Gas Grid Agency (BEBKA) on a project entitled “Creating Value for the Maintenance”, “Natural Gas Grid Design” and “Gaswork Program.” Community through Facilitating Education for the Disabled”, which was initialized in 2011. The initiative involves the renovation Bursagaz organizes various education activities aimed to raise of special classrooms to ensure that disabled students are engaged student awareness on energy efficiency and the safe use of natural in their studies in a healthy classroom environment. The project gas, reaching over 1,600 students in 2014. aims to reach 100 special classrooms. The Association completed 43 EWE TURKEY HOLDING ANNUAL REPORT 2014 the third phase of the project in 2014, delivering 82 special awareness on important aspects of natural gas usage, as well as classrooms so far. Thanks to this social responsibility initiative, 777 methods for economic and safe use of natural gas. disabled elementary school children have been provided with the opportunity to receive their education in modern facilities with the Dolgi Children’s Theater highest standards. Fully aware of the importance of young people as our legacy for the future, Kayserigaz, with its endearing mascot Dolgi, organizes Bursagaz EVA also provides its support to young people in sports. theater performances for students enrolled in public schools, Through its basketball club, EVA trains young people interested in order to raise awareness among children about natural gas, in basketball. In 2014, 36 players and 3 coaches of Bursagaz EVA energy saving, and protecting the environment. Kayserigaz is also Basketball Club received education in English and mathematics committed to deliver its educational activities online through alongside their intense basketball training. the Dolgi website, which captures the children’s hearts with a wide variety of events and activities, ranging from education, In 2014, Bursagaz organized the Third Inter-High School Quiz on entertainment, contests and prizes. Education. Students who rank in top three received monetary awards, while their schools were awarded printers. Reaching thousands of children every year, the Children’s Theater entertained over 4,000 students in schools identified as part of the Natural Gas Training House “I Want Clean Air” project by the Governorship of Kayseri, on the Kayserigaz Natural Gas Training House was established as part of occasion of the April 23 National Sovereignty and Children’s Day the Company’s 10th anniversary events. Covering an area of 70 m² events. on campus grounds, the training house is furnished with various A-Class energy efficient devices for all purposes, while the facility, Dolgi also performed in shopping malls to more than 1,000 powered by solar panels, is self-sustaining in terms of energy. children as part of the Ramadan activities. In addition, the Company published a children’s storybook, entitled “Dolgi and The house is open to all visitors who wish to pay their bills, Friends at Work” on the occasion of the “World Book Day and subscribe to natural gas, or carry out any other transaction. The Libraries Week”. With an initial print run of 5,000 copies, the book house also serves as a training facility where Kayserigaz employees was distributed to children through various activities. provide practical information on common mistakes in natural gas usage, efficient use of natural gas, and measures to take in case of SUPPORT FOR COMMUNITY gas leakage or a similar high-risk situation. Support for Obstacle-Free Living As part of the 2014 Energy Efficiency Week events, Kayserigaz As part of the December 3, International Day of Persons with offered practical training courses in Natural Gas Training House for Disabilities activities, Kayserigaz offered electric wheelchairs to 10 customers, civil servants and NGO representatives in order to raise individuals with disabilities in order to improve their lifestyle. With this initiative, Kayserigaz aims to raise awareness in general public about inclusion and help overcome challenges faced by individuals with disabilities. The Natural Gas House generates its own energy with solar panels As part of its commitment to become part of a “livable world and sustainable life”, Kayserigaz met with 300 individuals with disabilities visiting Erciyes from around Turkey on the occasion of 44 SUSTAINABILITY the Fourth Handicapped Skiing Festival, which was sponsored by Memorial Forest Kayserigaz. Bursagaz plans to plant 4,000 saplings as part of its social responsibility project, “Bursagaz Memorial Forest”. The protocol for Support for LÖSEV the project was signed with Bursa Regional Directorate of Forestry, Bursagaz places free-of-charge advertisements in its periodical and the planting has begun. Mavi Yeşil (Blue & Green) and organizes aid campaigns to gather clothing and supply in support of LÖSEV. Set out with the motto “A Clean Kayseri, In Peace with the Green and Friends with the Blue”, Kayserigaz visited the Memorial Forest, BURAK created through the efforts of its employees. Commemorating the Bursagaz Search & Rescue (BURAK), which is entirely composed victims of the Soma disaster, 301 saplings have been planted in of volunteers, takes part in search and rescue operations across memory of lost miners. Turkey in the event of accidents or natural disasters. In 2013, BURAK and AFAD (Disaster and Emergency Directorate) entered Grants and Donations Made Within the Accounting Period into a Mutual Assistance and Collaboration agreement. During the accounting period, the Group has spent a total of TL 284,105 on grants and donations made to various foundations and In 2014, the 13-person BURAK team received their scuba diver’s associations, in particular to the Education Volunteers Association, training and obtained their one-star diver certificates, acquiring the whereas an additional TL 27,876 was spent on Social Responsibility skills necessary to provide underwater search & rescue operations Projects. as well. 45 EWE TURKEY HOLDING ANNUAL REPORT 2014 HUMAN RESOURCES The Human Resources policy of EWE Turkey Holding is based on the value that the Company places on its employees. The Company’s objective is to be a corporation that creates high added value for sustainable growth, an institution employing the most successful professionals in their respective fields, who take pride in being a part of the activities of all company stakeholders. E WE has adopted a growth-focused approach that is fostered by Turkey, not only in the area of operations but also in terms of a long term and permanent policy in its operations in Turkey. sharing information and experiences in other areas such as sales, With this viewpoint, in the long term, highly qualified human control and finance. The TEX program is important in terms of its resources are one of the most fundamental building blocks that bringing together the dynamic work force of a rapidly growing EWE Turkey Holding depends on in pursuing its goal of growth. country with a huge potential like Turkey with a country like All EWE Group employees are valued and supported in their Germany, which has largely completed its process of growth, professional and personal growth. standing among the leading countries in the world technologically and economically and where legislation and operations in the The Concept of Corporate Learning energy sector have matured. The collaboration is a project that EWE Turkey Holding’s human resources represent an asset that provides both sides with benefits and vision in the context has been structured based on a concept of corporate learning. of sharing technical know-how. The program in fact not only Institutionalizing accumulated know-how and spreading makes sharing technical know-how possible but also provides competencies out at every level of the enterprise is one of the an opportunity for sharing cultures. All of the Group companies company’s core strategies. Corporate learning starts with the stand to benefit from the TEX Program, which promises returns orientation process that every newly hired employee goes through that will create significant added value for the various enterprises. and then continues and is updated at Employee Sharing Meetings. In countries like Turkey, where know-how transfer is limited, being a part of such a project means standing a few steps ahead 46 The TEX Program of the sector. The process is of great benefit, both in terms of Thanks to the TEX (Technical Exchange) program, employees observing the differences in current applications and finding ways of the EWE Turkey Group find the opportunity to work at EWE of integrating positive aspects, and with respect to learning about companies in Germany. This exchange program promotes the projects still in the planning stage from experts who have long exchange of technology and know-how between Germany and been involved in their implementation. SUSTAINABILITY The Hiring Process the Company won an award in 2014 for being Turkey’s Best With an HR policy based on being the kind of employer everyone Employer in the 50-500-employee category, a commendation wants to work for, all employees are given equal chances and of the surveying enterprise Great Place to Work, which bases its opportunities regardless of their gender or ethnic background. analysis of the best workplaces in the world on a global model. EWE Turkey’s objective is to be a “preferred workplace.” In an atmosphere of increasing competition, the most effective hiring Bursagaz employees are offered training programs geared to processes are adopted in the effort to seek out employees with a their needs and the company conducts competency and career high achievement potential. expectation analyses for all employees to facilitate individual development and growth planning and practices. Besides these Respect for Employee Rights efforts, Bursagaz implements a coaching system. This system gives Openness, sustainability and respect for employees’ rights are each employee the opportunity to choose his/her own coach, among the general principles that EWE Turkey has adopted. EWE who helps the individual in matters of personal development and Turkey implements an employee satisfaction survey once a year technical skills, making use of personalized training programs. to assess the degree to which employees are satisfied with their Moreover, an “independent fund” has been set up to afford each jobs, the services offered to customers, the vision and policies of employee an individual privilege so that he/she might find the the corporation, being an EWE Turkey employee, and other criteria opportunity to set a balance between business and social life. The that include interdepartmental cooperation and team spirit, company received various certificates and awards in 2014 for its management style, employee training, internal communications, efforts within this framework. workplace conditions, social rights, acknowledgment and work evaluations, and salary policies. Satisfaction-enhancing activities Parallel to the increase in its turnover in 2014, EWE Turkey Holding are organized for aspects of the enterprise that reflect a low degree increased the number of its employees, working with a total of of satisfaction among employees. 739 employees as of the end of 2014. Of its employees, 29 are stationed at Holding headquarters, 275 work at Bursagaz, 129 at Happy Employees Kayserigaz, 277 at Enervis and 29 at EWE Enerji. The satisfaction of employees and their loyalty to the Company is something on which EWE Turkey Holding places great importance. The Pole Star Project Communications between employees are enhanced with activities EWE Turkey Holding launched the “Pole Star” project to share its designed to increase motivation and satisfaction such as football, corporate values and principles with all of its employees throughout volleyball and bowling tournaments, iftar gatherings and picnic Turkey. As part of the project, separate meetings were held with the events. The families of employees are invited to some of these employees of Kayserigaz, Bursagaz, EWE Enerji and Enervis. events to reinforce a sense of belonging to the company. The EWE Cup In 2014, Bursagaz received an IIP Gold Certificate, displaying its All of the Group Companies in Germany, Poland and Turkey dedication to investing in people to elicit high performance and to participate with their teams in EWE AG’s annual football uphold the standards of excellence of the company. Additionally, tournament. NUMBER OF EWE TURKEY GROUP EMPLOYEES 2011 2012 2013 2014 EWE TURKEY HOLDING 14 16 20 29 BURSAGAZ 258242 263 275 KAYSERİGAZ 164 149 133 129 EWE ENERJİ 10 13 17 29 ENERVİS - 131 251 277 TOTAL 446551 684 739 47 EWE TURKEY HOLDING ANNUAL REPORT 2014 INFORMATION TECHNOLOGIES The EWE Turkey Group makes a strategic contribution to the Information Technologies Department and other business units to promote competitive and cost advantages with effective and productive business solutions. T A Project and Portfolio Management Approach strategies and goals and draws up plans to ensure the achievement throughout the group to ensure its implementation and wide of these goals. The EWE Turkey Group makes a strategic adoption. Projects are reported transparently and shared with the contribution to promote competitive and cost advantages with highest level of stakeholders to encourage participation in the effective and productive business solutions. efforts. The EWE Turkey Holding Corporate Governance Vision The portfolio management approach is handled with effective The Group determines its IT organization and management models project and resources planning; common projects are consolidated, with an eye to providing all of its companies with the highest resulting in fruitful synergy. To increase the contribution quality of IT services. Activities to implement these models and of projects to the business unit, a system of continuous achieve consistent improvement are conducted as needed. A communication is followed to achieve coordination between group Center of Excellence organizational model has been adopted to companies. he EWE Turkey Holding Information Technologies (IT) Department sets up the Group’s short- and long-term IT A standard project management method is disseminated make use of resources the most effectively and help employees specialize in their areas of interest. This method has allowed Standardization & Consolidation existing specialties to benefit the entire group. Consolidated All applications in the Group, including office software, business systems as well as systems awaiting consolidation are organized solutions, network and security solutions, mobile solutions, are to support effective demand and change management. Besides consolidated so that the entire group organization may benefit. a Technical IT management, the target of the organization is 48 to create a transparent, stable, objective, dynamic, open and In this way, cost advantages and sustainability is achieved for respectful IT team that speaks the corporate language. Committees the entire group. The fundamental condition for consolidation is are formed and managed to increase participation and knowledge- standardization. As it stands today, most of the standardization for sharing in decision-making mechanisms. applications and hardware has been completed. SUSTAINABILITY Processes Management that will facilitate change management and testing management The target here is to ensure that IT processes are documented, continues. The project aims at documenting efforts conducted optimized, measured and continuously improved. The goal is to with different consultants and for different goals, managing see that experience gained makes it possible for services to reach differences and creating data banks for future periods. Testing all the business departments. automation is underway to lighten the increasing testing load of users in consolidated systems and ensure the sustainability of the A process-based service management approach has been adopted system. The project foresees a fully automated testing system. The to ensure that services are delivered at the right time and at the project will be completed in 2015. desired level. The quality of processes is constantly measured, allowing continuous improvement. The Data Security Project The data security project is being undertaken to achieve Developing Collaborative Platforms consolidated data security in all of the Group companies and to Achieving the collaboration needed to carry the 85 years of raise data security awareness. Data classification, physical and experience that EWE AG has gathered into Turkey is a primary virtual security will be included within the scope of ISO 27001 goal. This makes possible the transfer to Turkey of Germany’s best certification as part of the project. practices and service models. In the same way, operations are also conducted to ensure that there is collaboration and increased Mobile Strategies and the Mobile Platform synergy between the companies active in Turkey. In recent years, the increase in the need for mobile solutions has required planning and a strategy for the whole group that will The Data Security Approach make cost advantages possible. A project to implement such Operations are conducted to ensure that the most important a strategy and create a mobile platform is now underway. The corporate value, the protection of data, is sustained and that IT project will be completed in 2016. systems work safely and securely. Security policies and procedures that are applicable to the entire group and its business partners are System Consolidation determined, implemented and audited. The non-SAP and network systems of all of the Group companies are being consolidated. This approach aims to facilitate system Some of the projects that the EWE Turkey Group completed in the management and to increase cost advantages and collaborations. area of IT in 2014 are the following: The project is targeted to be completed in mid-2015. BPM (Business Process Management) E-Transformation Projects and the E-Ledger The BPM project was initiated to devise a life model that would Within the framework of the E-transformation of all of the ensure end-to-end documentation of all business processes, their Group companies, projects are designed so that the greatest optimization and continuous improvement. The target of the benefit is reaped both in terms of fulfilling legal requirements project is to identify and consolidate all processes that can be and also to ensure that value is added through a consolidated consolidated and make as efficient as possible those processes that e-transformation approach that encompasses all of the cannot be consolidated. Drawing process maps as well as achieving companies. performance management, risk management, identifying duties and responsibilities and process-based controls are all factors that Technical Exchange Projects - the ECATT Project facilitate the project. The project is expected to be completed by The platforms and solutions used at EWE AG are disseminated into 2017. the EWE Turkey Group companies for the purpose of adding value to business departments and processes. With the launching of the SAP Changes and Testing Management Testing Automation Project (ECATT) at Kayserigaz and Bursagaz, To ensure the quality and standards of the projects undertaken in impact management of all systems will be monitored, which will the SAP environment, the project of implementing instruments support a proactive IT vision. 49 FINANCIAL PERFORMANCE EWE TURKEY HOLDING ANNUAL REPORT 2014 FINANCIAL INDICATORS EWE TURKEY GROUP 2014 2013 Change % Consolidated Sales Revenues million TL 2,140 2,041 5% Total Assets million TL 1,765 1,674 5% Shareholders’ Equity million TL 672 659 2% Gross Profit million TL 129 101 28% Operational Profit million TL 60 55 10% Investments million TL 62 38 62% PROFIT DISTRIBUTION POLICY ur Company’s profit distribution policy has been devised O it will undertake. Distribution of profit for the previous year and with a view to attaining the sustainability of the the payment of dividends are subject to the proposal prepared enterprise and maximizing the revenues of our shareholders. by the Board of Directors for submission to and approval by the Profit distribution at our Company is undertaken within the General Assembly. The Board of Directors may decide on whether legally required period in line with the provisions of the Turkish it will make a proposal for the distribution of profit, if any, and on Commercial Code and the methods and principles delineated the amount of dividends; shareholders may accept or reject this in our Articles of Association. Each shareholder is entitled to proposal through the General Assembly. distributed dividends in the proportion of its shares. No privileged shares have been distinguished with respect to profit distribution. Our Company has set down its general policy on paying dividends The profit to be distributed is determined by the General Assembly to shareholders on the basis of the company’s operational in the light of the company’s liquidity status and the investments performance, its financial status and developments in other factors. RISK MANAGEMENT Risk Management Policy operations. These risks comprise market risk, foreign exchange risk, fair The Company launched its Integrated Risk Management (IRM) value interest rate risk, price risk and cash flow interest rate risk, credit endeavor under the direction of the EWE AG IRM Department risk and liquidity risk. The Group’s general risk management program in 2012. In this connection, the group companies were provided focuses on minimizing the impact of volatile financial markets and with training, responsibilities with regard to risk were designated probable adverse effects on the group’s financial performance. and the processes related to risk and related controls were defined. In the quarterly risk evaluations held with managers and Risk management is implemented within the framework of the staff, strategic, financial risks as well as market price, legal and policies approved by the Board of Directors. compliance, operational, liquidity, credit, project and reporting risks are identified and reviewed. Risk impacts and probabilities a) Market risk are measured and rated in this period and risk-related controls are Foreign exchange risk defined. Controls are assessed annually and action is taken in the The Group is exposed to foreign exchange risk due to its foreign event of any control deficiencies. Management reports on these exchange transactions. Foreign exchange risk consists of the risk processes are drawn up periodically. The SAP GRC software is used posed by future commercial transactions and recorded foreign for monitoring the risk management process. exchange currency asset and liability amounts. Management analyzes the Group’s foreign exchange position and places 52 Prospective Risks limits when needed, managing foreign exchange risk by enacting The Group is exposed to various financial risks by virtue of its foreign exchange purchasing contracts. FINANCIAL PERFORMANCE Price Risk debts) from cash and cash-equivalent values. This ratio is found The Group has no financial assets that expose it to price risk. by dividing net financial debt by the total shareholders’ equity appearing on the balance sheet. Interest Rate Risk This is an important risk because of the effects of changes in interest Legal Risks rates, interest rate-sensitive assets and liabilities on financial results. There are lawsuits that have been brought for and against In order to minimize the impact of interest rate fluctuations, the distribution companies in the Group that are still ongoing. The period of change in interest rates are appropriately adjusted to Group makes its evaluation of the possible outcomes of these accommodate financial debts and receivables and “fixed interest lawsuits on the basis of the views of its legal consultants and sets rate/variable interest rate” and “short term/long term” debts are aside provisions for possible gains and obligations. balanced within their own accounts. Environmental Risk or Matters Causing Damage, b) Credit Risk Occupational Safety Risks The Group is exposed to credit risk because of its commercial Risks related to the Environment and to Occupation Safety are receivables owing from forward sales and the accounts kept at monitored as a part of Integrated Risk Management. At quarterly the banks. Maturities in this context are generally less than one intervals, risk assessment sessions are held with managers and month. Guarantees are obtained wherever needed in sales. The staff to identify risks, define controls, evaluate these controls Group is experiencing no issues with collections. on a yearly basis and take the necessary action, and to draw up management reports on the process. c) Liquidity Risk Liquidity risk management is related to keeping an adequate Bursagaz and Kayserigaz have ISO 14001 (Environment amount of cash and securities on hand, the adequacy of credit Management Systems) and OHSAS 18001 (Occupational Health transactions, the disposability of funds and the ability to and Safety Management Systems) certification. close off market positions. The risk of failure to fulfill financial obligations is eliminated through the appropriate management Information Technologies Risks of the balance sheet and cash flow. In this context, care is given Risks related to Information Technologies are monitored within to keeping appropriate maturities on receivables and to protect Integrated Risk Management. At quarterly intervals, risk assessment short-term liquidity, attention is given to setting up targets for sessions are held with managers and staff to identify risks, define net working capital management and keeping balance sheet controls, evaluate these controls on a yearly basis and take the proportions at determined levels. necessary action, and to draw up management reports on the process. Capital Risk Management Bursagaz and Kayserigaz have ISO 27001 (Information Among the main goals of the Group is providing partners with Technologies Management Systems) certification. revenues and shareholders with benefits, and reducing capital costs; the Group tries to perpetuate an appropriate capital Emergency Action Plan structure so that its activities may be continued. Kayserigaz and Bursagaz have created a joint emergency action plan to be put into operation in the event of possible damage to The Group monitors capital by utilizing the net financial debt/ the natural gas grid during a natural disaster. The plan is geared equity ratio. Net financial debt is calculated by deducting the to minimize loss and damage and drills, meetings and training total of financial debts (comprising long and short term financial sessions are conducted in this context. December 31, 2014 December 31, 2013 Cash and Cash-equivalents (Note 3) 276,361,684 254,167,722 Minus: Financial debts - (46,883,072) Net financial assets 276,361,684 207,284,650 Total shareholders’ equity 672,086,823 658,522,917 Net financial assets/ shareholders’ equity multiplier 41.12% 31.48% 53 EWE TURKEY HOLDING ANNUAL REPORT 2014 INFORMATION ABOUT THE INTERNAL CONTROL SYSTEM AND INTERNAL AUDITING OPERATIONS The Internal Audit Department conducts its system, compliance, organizational, operational, process and performance inspections guided by the principles of independence and impartiality. It conducts special audits, reviews and investigations in the name of the Board of Directors. It also provides consultancy services over the year in order to contribute to the shaping of the internal control system. The Department carries out the following work according to the goals below which have been decided upon with the Group companies within the framework of a risk-based auditing plan. • Compliance with legal regulations, • Compliance with company regulations and external requirements, • Protecting Company assets by considering economic productivity, • Setting up an effective and appropriate internal control system, • Preventing irregularities, • Optimizing processes within the Company as a whole The Internal Audit Department makes recommendations for changes in processes, regulations and procedures based on auditing results. Independent Audit In the preparation of the consolidated financial statements, the Group companies draw up financial statements and footnotes in compliance with Turkish Accounting Standards and these financial statements and related footnotes are subject to the auditing procedures of Güney Bağımsız Denetim ve Serbest Muhasebeci Mali Müşavirlik Anonim Şirketi (Güney Independent Auditing and Certified Public Accountant and Financial Advisory Joint Stock Company-a member firm of Ernst & Young Global Limited). Later, these financial data are reviewed by the EWE Turkey Holding financial reporting department in accordance with Financial Reporting Directives, and the consolidated financial statements are considered following this review. The consolidated financial statements are then audited by the independent auditing company Güney Bağımsız Denetim ve Serbest Muhasebeci Mali Müşavirlik Anonim Şirketi (Güney Independent Audit and Certified Public Accountant and Financial Advisory Joint Stock Company-a member firm of Ernst & Young Global Limited). 54 FINANCIAL PERFORMANCE OTHER MATTERS Lawsuits that May Have an Impact on the Company’s Financial Status and Operations The Group has various disputes from past years with BOTAŞ and EMRA. As of the date of the report, the Group has various ongoing lawsuits related to its disputes with BOTAŞ and EMRA. In line with the views of Group Management and the Group’s legal advisers as well as in accordance with general prudence, provisions in the amount of TL 44,073,723 have been set aside in the consolidated financial statements with respect to probable cash outputs that may be caused by these lawsuits. The Company’s Important Research and Development Operations There is no important ongoing research and development activity or any such planned activity for the coming years. Legal Procedures to benefit the Controlling Company To the best knowledge of the Board of Directors, all legal procedures undertaken during EWE Turkey Holding’s 2014 accounting year for the benefit of its own controlling company EWE AG or its affiliated companies or for any other subsidiary under EWE AG’s directive have been appropriately performed. Since there have been no precautions taken or avoided that may cause the Company to incur loss or damages, there is no matter that requires counterbalancing accounts. Events Occurring After the Date of the Balance Sheet There has been no event of any significance occurring within the EWE Turkey Group after the end of the operational year that might affect the rights of its partners, creditors or other related persons or institutions. 55 EWE Turkey Holding A.Ş. FSM Mah. Poligon Cad. Buyaka İş Kuleleri A Blok Kat: 14 34471 Ümraniye / İstanbul / Turkey T : +90 216 656 65 00 F : +90 216 656 65 09 www.ewe.com.tr