2012 Annual Report
Transcription
2012 Annual Report
2012 Annual Report 2012 ANNUAL REPORT This Registration Document was filed with the Autorité des Marchés Financiers (AMF) on January 24, 2013 in accordance with Article 212-13 of the AMF General Regulations. It may be used in connection with a financial transaction provided that it is accompanied by an information memorandum approved by the AMF. This document was prepared by the issuer and shall be binding on its signatories. This version supersedes the version filed on AMF website on January 24th, 2013. Changes made from the version filed January 24, 2013 are as follows: P 26: The table has been amended to show the number of shares and the percentage of voting rights in 2012 P 52: The amount of claims costs in 2011 and the change between 2012 and 2011 were corrected P 56: Table 5 on the average cost of charged wages has been fixed P 58: Table 8 on training has been corrected (Europe-Africa data for time / trainees in 2012) P 101: The rate of participation in the Audit Committee has been corrected: 100% vs 87.5% P 212: A sentence was cut by mistake and was completed in the 15th resolution P 230: The number of Business Units has been corrected: 3 instead of 4. TABLE OF CONTENTS 1. PRESENTATION OF THE GROUP 4 1.1. HISTORY 4 1.2. MESSAGE FROM THE CHAIRMAN 5 1.3. BOARD OF DIRECTORS 6 4.4. CHAIRMAN’S REPORT ON THE COMPANY’S INTERNAL CONTROL AND RISK MANAGEMENT PROCEDURES 4.5. STATUTORY 110 AUDITORS’ REPORT ON INTERNAL CONTROL 1.4. SENIOR MANAGEMENT COMMITTEE 7 1.5. 2012 IN FIGURES 8 1.6. ACTIVITY IN 2012 10 1.7. SECURITIES MARKET 18 1.8. CAPITAL AND OWNERSHIP STRUCTURE 21 1.9. FINANCIAL COMMUNICATION 27 121 4.6. SENIOR MANAGEMENT COMPENSATION 122 4.7. STATUTORY AUDITORS’ ENGAGEMENT AND FEES 128 5. FINANCIAL STATEMENTS 5.1. 129 CONSOLIDATED FINANCIAL STATEMENTS 129 5.1.1. SUMMARY TABLES 5.1.2. 2. MANAGEMENT REPORT NOTES TO THE 130 CONSOLIDATED FINANCIAL STATEMENTS 28 5.1.3. STATUTORY 134 AUDITORS’ REPORT ON THE 2.1. SIGNIFICANT EVENTS 28 CONSOLIDATED FINANCIAL STATEMENTS 178 2.2. ANALYSIS OF THE FINANCIAL STATEMENTS 28 5.1.4. GROUP STRUCTURE AT OCTOBER 31, 2012 179 2.3. OUTLOOK FOR 2013 35 2.4. RISK FACTORS 38 2.5. PARENT COMPANY 2.6. MANAGEMENT REPORT CROSS-REFERENCE TABLE 5.2. SEPARATE FINANCIAL STATEMENTS 5.2.1. SUMMARY TABLES 181 43 5.2.2. NOTES TO THE SEPARATE FINANCIAL STATEMENTS 186 43 5.2.3. STATUTORY AUDITORS’ REPORT ON THE SEPARATE FINANCIAL STATEMENTS 3. SUSTAINABLE DEVELOPMENT 45 4. CORPORATE GOVERNANCE 4.1. 85 6.1. GENERAL INFORMATION ABOUT THE COMPANY 6.2. REPORT OF THE BOARD OF DIRECTORS ON THE PROPOSED RESOLUTIONS CHAIRMAN’S 208 210 85 6.3. 4.2. 207 6.ADDITIONAL LEGAL INFORMATION 208 COMPOSITION OF THE BOARD OF DIRECTORS AND ITS COMMITTEES 181 REPORT ON THE PRACTICES PROCEDURES OF THE BOARD OF DIRECTORS AND ON THE BALANCED REPRESENTATION OF WOMEN AND MEN ON THE BOARD 216 7. CROSS-REFERENCE TABLE 226 8. PERSONS RESPONSIBLE 229 GLOSSARY 230 98 4.3. STATUTORY AUDITORS’ SPECIAL REPORT ON RELATEDPARTY AGREEMENTS AND COMMITMENTS PROPOSED RESOLUTIONS AND 104 PRESENTATION OF THE GROUP 1. PRESENTATION OF THE GROUP 1.1. HISTORY 1950 1992 2006 Creation of Club Méditerranée by Launch of Club Med 2 and opening of Reopening of the 4-Trident Cancun Gérard the Columbus Isle Village in the Yucatan Village in Mexico and the Bahamas. Kani Village in the Maldives. 1995 2007 Serge Trigano is appointed Chairman Opening of the first 5-Trident Village and Chief Executive Officer. (Plantation d’Albion on Mauritius) and Blitz as a non-profit association set up by Gilbert Trigano. Opening of the first Village (Alcudia) in the Balearics. 1957 Transformation of Club Méditerranée commercial launch of the Club Med 1997 into a French limited company. Villa concept. 1963 Transformation of the Company into a Gilbert Trigano becomes Chairman Executive and Supervisory Boards. Sale of Jet tours and Club Med Gym. and Chief Executive Officer. The Philippe Bourguignon is appointed Realignment focusing on the core business Chairman of the Executive Board. business, upscale Villages. 1999 2009 Acquisition of Jet tours, France’s Strengthening fourth-largest tour operator. structure French continues developing, limited company with 2008 primarily on the European market. 1966 IPO on the Paris stock exchange. of through the a financial €100 million capital increase and ORANE (bond 1968 2001 Opening of the first Village in the Acquisition of Gymnase Club, which French West Indies (Fort Royal in or existing shares) issue. Closure of would later become Club Med Gym. Club Med World. Opening of the first 2002 Villa at Plantation d’Albion, Mauritius. Henri Giscard d’Estaing becomes 2010 Chairman of the Executive Board. Chinese group Fosun acquires a Asia (Cherating in Malaysia, Château 2003 stake in the Company. Sale of the Royal in New Caledonia) and South Opening of the Trancoso Village in America (Itaparica in Brazil). Brazil and the Palmyre-Atlantique 1985 Village in France. Guadeloupe) and access to that may be redeemed in either new the American market. 1979 Development of the Village network in €80 million OCEANE (bond that may be converted into either new or existing shares) maturing in 2015. Laying of the first stone at Valmorel. Opening of the Farukolufushi Village 2004 in the Maldives and Phuket Village in Opening of the first 3-in-1 Village in Thailand. Marrakesh, 1989 upscale, showcasing friendly and the new multicultural Opening of the Sinai Bay and Yabuli Villages. 2011 Club Med. Launch 2005 opening of the Valmorel Village. Opening of the Opio Village inland from Nice. Sestrières Village. Launch of a new 1990 Transformation of Club Méditerranée Launch of Club Med 1, the world’s administered and managed by a largest yacht. Board of Directors chaired by Henri into a French limited company Giscard d’Estaing. Opening of the Peisey-Vallandry Village in Savoie, of chalet-apartments 2012 Sale of the Méribel Aspen Park, Lindeman Island and Bora-Bora Villages. Closure of five non-strategic 3-Trident Villages. France. 4 and 2012 Annual Report PRESENTATION OF THE GROUP 1.2. MESSAGE FROM THE CHAIRMAN Club Against this background, Club Méditerranée is preparing to Méditerranée’s strategic choices: specialize in all-inclusive start a new stage in its internationalization in order to benefit vacations, be upscale and be international. from the increase in popularity of all-inclusive upscale In 2012, there was yet more justification for vacations in high-growth markets. While the tourism markets in Europe, and particularly in France, gradually deteriorated over the year, Club Méditerranée was able to stand out from the crowd with continued growth in all its business indicators: from these high-growth markets by 2015, through: speeding up our growth in China, which will be our a 3.3-point increase in the weighting of customers second-largest market, with 200,000 customers at upscale Villages (4 and 5 Tridents), who now and five Villages by the end of 2015, and also represent 68% of the Club Med customer base; developing a new “by Club Med” brand to capitalize on the potential of the Chinese domestic an increase of almost 2% in the total number of customers, which reached 1,268,253; Our aim is to have one third of our customer base coming market for vacations; an increase of 3.7% in Village Business Volume. These developments are in line with the satisfaction of our customer base, which has risen in each of the last three investing in Brazil to increase our Village capacity in the country by 20%; strengthening our distribution in Russia to increase our visibility. years. In our traditional markets, we need to be aggressive to Our positioning in a weakened tourism sector has been a continue to gain market share. To do so, we are targeting worthwhile one, allowing Club Méditerranée to conserve its innovation in the form of new offers: no charge for children profitability in 2012, with operating income for Villages up under six years of age, and new destinations with the slightly at €62 million, a consistent operating margin of 8.7%, opening of three 4-Trident Villages in 2013 (Pragelato net income before taxes and non-recurring items of €35 Vialattea in Italy, Belek in Turkey and Guilin in China), along million and, lastly, net income of €2 million. with “premium” distribution by speeding up the opening of For Club Méditerranée, 2012 also saw: ‘shops in shops’ and franchises. the strengthening of its financial structure with free Lastly, we aim to continue to highlight what makes us cash flow of €55 million, an increase on 2011 and different. In 2013, we will launch a new worldwide publicity structurally positive in each of the last three years; campaign aimed at strengthening our brand awareness and highlighting the unique experience of Club Med vacations. achievement of the objective of filling two thirds of capacity at 4- and 5-Trident Villages, taking into Thanks to these developments, a new chapter in the account the disposal of three Villages and the optimization of the Club Méditerranée business model - closure of five non-strategic 3-Trident Villages; continued upscaling - should be completed in 2015. Capacity in 4- and 5-Trident Villages should reach 75% of our total strengthened distribution with 60.6% of sales made Village portfolio by then, thanks to the acceleration of our directly, of which 20.5% were online. ‘asset-light’ strategy. Some 20% of our capacity will be These strengths will be useful when facing an uncertain operated under management contracts, with a view to economic climate in Europe in 2013. improving the return on capital employed. HENRI GISCARD D’ESTAING CHAIRMAN AND CHIEF EXECUTIVE OFFICER CLUB MÉDITERRANÉE 2012 Annual Report 5 PRESENTATION OF THE GROUP 1.3. BOARD OF DIRECTORS AS AT OCTOBER 31, 2012, THE BOARD OF DIRECTORS IS MADE UP OF 14 DIRECTORS, OF WHOM 7 ARE INDEPENDENT(*), AND ONE NON-VOTING DIRECTOR: HENRI GISCARD D’ESTAING Chairman and Chief Executive Officer - Club Méditerranée ANASS HOUIR ALAMI JIANNONG QIAN Chief Executive Officer - Caisse de Dépôt et de Gestion du General Manager, Business Investment - Fosun Maroc Group SAUD AL SULAIMAN (*) ISABELLE SEILLIER (*) Partner and Managing Director - Rolaco Trading Chairman - J.P. Morgan France Director of Investment Banking, France and North Africa ALAIN DININ (*) Chairman and Chief Executive Officer - Nexity ANNE-CLAIRE TAITTINGER (*) Senior Advisor and Director - DOMINIQUE GAILLARD Wefcos-Women’s Forum Chief Executive Officer and member of the Executive Board in charge of Direct Funds - AXA Private Equity THIERRY DE LA TOUR D’ARTAISE (*) GUANGCHANG GUO Chairman and Chief Executive Officer - Groupe SEB Chairman - Fosun Group CMVT INTERNATIONAL, represented by Amine Benhalima CHRISTINA JEANBART (*) Vice Chairman - Rolaco Holding SA Chairman and Chief Executive Officer - Fipar-Holding, a subsidiary of Caisse de Dépôt et de Gestion du Maroc Deputy Chief Executive Officer - Caisse de Dépôt et de Gestion du Maroc PASCAL LEBARD Director and Chief Executive Officer - Sequana GERARD PLUVINET, NON-VOTING DIRECTOR Chairman of the Executive Board - 21 Centrale Partners GEORGES PAUGET (*) Chairman - SAS Economie, Finance et Stratégie (*) According to AFEP-MEDEF criteria 6 2012 Annual Report PRESENTATION OF THE GROUP 1.4. SENIOR MANAGEMENT COMMITTEE HENRI GISCARD D’ESTAING (*) Chairman and Chief Executive Officer MICHEL WOLFOVSKI (*) Executive Vice-President and Chief Financial Officer LAURE BAUME OLIVIER HORPS CEO - New Markets Europe-Africa CEO - Greater China Vice President Worldwide Strategic Marketing HEIDI KUNKEL SYLVIE BRISSON CEO Southeast Asia and Pacific CEO Human Resources XAVIER MUFRAGGI PATRICK CALVET CEO - North America CEO Villages Europe-Africa SYLVAIN RABUEL JANYCK DAUDET CEO - France, Benelux and Switzerland CEO - Latin America (*) Corporate Officers 2012 Annual Report 7 PRESENTATION OF THE GROUP 1.5. 2012 IN FIGURES (1) Club Méditerranée revenue amounted to €1,459 million for the year ended October 31, 2012, up 2.6%. (1) Reported 8 2012 Annual Report PRESENTATION OF THE GROUP Village Operating income was up slightly at €62 million, compared with €61 million in 2011. Net income before taxes and non-recurring items stood at €35 million, compared with €33 million in 2011. Net debt fell sharply and the gearing ratio was down by nearly 10 points to 22.6%. 2012 Annual Report 9 PRESENTATION OF THE GROUP 1.6. ACTIVITY IN 2012 BUSINESS INDICATORS DEFINITIONS BUSINESS VOLUME VILLAGES capacity represents the total number vacation of hotel days available for sale over transportation; Business Volume Villages integrates a season or year. The occupancy all sales regardless of the operating rate, assessed based on the number mode of the village. It is the most of representative activity indicator and evaluate the fill rate for Villages. beds, makes it possible to takes into account the strategy called "asset-light" and development the corresponding - the influence of the breakdown of adult/child customers in Villages by average level of income; - the breakdown of sales between CHANGES of and Villages that offer different rates; villages in management contract. VOLUME HOTEL DAYS SOLD The “volume effect” refers to the for the Group’s sales over the year Since it combines the number of impact of the increase or reduction (high season / low season). customers and the length of their in the number of hotel days sold on stay, the hotel days sold indicator Village represents the use of one bed and all Revenue. It primarily reflects the A key indicator for upscaling, the facilities by one customer during one indicator’s sensitivity to quantitative Revenue Per Available Bed makes it day. changes in business for the Villages. possible to factor in changes in the OCCUPANCY RATE, CAPACITY PRICE-MIX EFFECT The occupancy rate represents the The price-mix effect reflects the total revenues for Villages excluding ratio (expressed as a percentage) combined impact of four phenomena: tax and transportation divided by the between the number of hotel days - the change for a given Village over sold and the overall capacity. The a given period in the price of a - the comfort category or positioning Operating Income or REVPAB occupancy rate and the average price. It represents the comparable capacity. REVPAB at constant exchange rate in €/Hotel Days Change Change 12/11 12/10 2010 2011 2012 Europe - Africa 97.1 99.3 102.0 +2.7% +5.1% Americas Asia 80.7 99.5 87.3 104.6 87.8 107.4 +0.6% +2.7% +8.9% +8.0% Total for Villages 93.7 97.3 99.3 +2.1% +6.0% HOTEL CAPACITY BY COMFORT LEVEL NUMBER OF HOTEL DAYS SOLD as a % of total capacity 2010 2011 2012 2 and 3 Tridents 45 38 34 4 and 5 Tridents 55 62 66 Total 100 100 100 (IN THOUSANDS) HOTEL CAPACITY BY GEOGRAPHICAL AREA in thousands of hotel days 2010 % 2011 % 2012 % Europe - Africa 7,224 62 7,110 61 7,000 60 Americas 2,693 23 2,800 24 2,882 25 Asia 1,765 15 1,799 15 1,721 11,682 100 11,709 100 11,603 15 100 Total 10 OCCUPANCY RATE 2012 Annual Report PRESENTATION OF THE GROUP DISTRIBUTION Stays in Villages are sold through the Group’s direct network (website, Group-owned agencies and call centers), as well as through an indirect network of travel agencies. Worldwide, 60.6% of Village Business Volume is from direct sales (including 20.5% from online) and 39.4% from indirect sales. To enhance its sales, Club Méditerranée has turned to shops in shops, i.e. concessions fully dedicated to Club Méditerranée within travel agencies, with vendors trained specifically to sell the Club Med product. The aim of this distribution system, which was originally developed in emerging countries (notably China), is to manage and enhance the visibility of the Club Méditerranée brand, to create a direct relationship with customers and to increase sales. DEVELOPING INTER-REGIONAL FLOWS: A PRIORITY CHANGE IN THE NUMBER OF CUSTOMERS BY COUNTRY AND REGION Club Méditerranée separates its business into outbound and inbound zones. The outbound zones generate revenues and sales costs (e.g. United Kingdom, Belgium and Canada). The inbound zones are essentially zones for local revenues and operating costs (e.g. Morocco). Club Méditerranée is characterized by the creation of inter-regional flows, particularly from Europe to Asia and the Americas. However, most customers visit the Villages in their own region. The main inter-regional flows are as follows: 10% of Europeans visit the Americas, while 3% visit Asia. Similarly, 4% of Latin American customers visit North America, while 3% visit Europe-Africa. 2012 Annual Report 11 PRESENTATION OF THE GROUP OPERATIONAL METHOD OF CLUB MÉDITERRANÉE VILLAGES The Club Méditerranée Group uses three different methods to operate its Villages: ownership, lease and management contract. In number of Villages Europe Africa Managed Owned Leased Total 5 7 39 51 Americas - 10 1 11 Asia 2 4 3 9 Total 7 21 43 71 in number of beds Europe Africa Managed Owned 4,370 4,719 Leased Total 26,190 35,278 - 7,629 524 8,154 Asia 1,345 2,856 1,691 5,892 Total 5,715 15,204 28,405 49,324 Americas At October 31, 2012, Club Méditerranée capacity breaks down into these three operational methods as follows (see details on page 16): OWNED When the Village is operated under the ‘owned’ method, it is owned and managed by the Club Méditerranée Group. LEASED When the Village is operated under the ‘leased’ method, it is operated by Club Méditerranée, which pays rent to the owner of the premises. Most of the rents paid by Club Méditerranée are fixed. MANAGED The Club Méditerranée Group is pursuing its ‘asset-light’ strategy by focusing on low-capital development methods and offering flexible upscale capacity (paid according to fill rate). Villages opened under the management contract method (managed Villages) are part of this strategy, as are the Club Med Villas and Chalets programs. Club Méditerranée is entrusted with the management and marketing of a Village by its owner (in this situation, Club Méditerranée does not invest in the asset). Income and expenses resulting from the operation of the Village are recorded in the income statement of the owner-operator company. Capital expenditure and operating and maintenance costs for the Village are incurred by the owner. Club Med may make limited investments in order to turn the hotel into a Club Med resort. For management and marketing activities, Club Med receives a management fee, calculated as a percentage of revenues, and shares profits, calculated as a percentage of gross operating profit (GOP). As the exclusive marketer of the Village through its own distribution network, Club Med is also paid for its distribution and promotion services. The major advantage of management and distribution contracts is that they make the model flexible, since payment is based on a percentage of revenues related to the fill rate. 12 2012 Annual Report PRESENTATION OF THE GROUP MAIN CLUB MÉDITERRANÉE MARKETS TOURISM SECTOR Club Med operates in a radically changing tourism market weakened in recent years by increasing levels of disintermediation: the development of online search engines and the boom in e-business has allowed people to put together the various items in a package holiday (transport + accommodation + activities) themselves. Furthermore, the tourism sector in Europe, especially in France, is facing an unfavorable geopolitical climate, specifically the slow recovery of destinations in North Africa and a deteriorating economic situation in Europe during the second half of 2012. With this in mind, Club Méditerranée benefits from the strength of its unique positioning: upscale, all-inclusive and international. This unique positioning allows it to win market share in mature markets and make progress in high-growth countries. Lastly, the market for upscale, all-inclusive vacations consists of many operators that offer all-inclusive deals (hotels/clubs, cruises, vacation rentals, etc.) but none has a truly international brand with a strong reputation. This is why Club Méditerranée’s competitors are more likely to be local firms, whose product range is narrower and focuses on a single area. The main risks in the tourism sector are included in the risk factors described on page 38 et seq. of this Registration Document. CLUB MÉDITERRANÉE MARKETS Club Méditerranée operates in two types of market. Mature markets Club Méditerranée’s mature markets are in Europe, specifically France, Germany, the United Kingdom, Belgium and Switzerland, as well as in North America (the United States and Canada) and in Asia (Japan). 2012 Annual Report 13 PRESENTATION OF THE GROUP High-growth markets Club Méditerranée particularly wants to expand in the high-growth markets of China, Brazil and Russia. 14 2012 Annual Report PRESENTATION OF THE GROUP 2012 Annual Report 15 PRESENTATION OF THE GROUP VILLAGES AND BOATS IN OPERATION IN 2012 Villages Aime la Plagne Alpe d’Huez la Sarenne Avoriaz Cargese Chamonix La Palmyre La Plagne 2100 Les Arcs Extreme Les Deux Alpes Méribel Antares + Chalet Méribel Aspen Opio Peisey-Vallandry Pompadour Sant’Ambroggio Serre Chevalier Tignes Val Claret Val d’Isère Valmorel Val Thorens Vittel Ermitage Vittel Parc FRANCE Cervinia Kamarina Napitia Otranto ITALY Djerba la Douce Djerba la Fidèle Hammamet TUNISIA Agadir Marrakech Medina Marrakech Palmeraie / Riad Yasmina MOROCCO Beldi Bodrum Kemer Palmiye TURKEY Gregolimano GREECE El Gouna Sinai Bay EGYPT Cap Skirring SENEGAL Coral Beach ISRAEL St Moritz Roi-Soleil Villars-sur-Ollon Wengen SWITZERLAND Da Balaia PORTUGAL 16 Number Beds Capacity Operational method 3 3 3 3 4 3 4 3 3 4 4 4 4 2 3 3 4 4 4 3 4 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 22 1 1 1 1 4 1 1 1 3 1 1 1 1 4 1 1 1 1 4 1 1 1 1 2 1 1 1 1 1 1 1 3 1 1 529 772 526 936 543 1,135 590 582 589 218 128 920 708 480 733 991 498 554 899 358 197 755 13,641 430 1,615 1,350 852 4,247 1,286 1,116 766 3,168 843 367 791 782 2,782 760 479 937 1,756 3,932 812 812 533 831 1,364 415 415 771 771 597 484 449 1,530 712 712 70,357 102,676 64,698 111,384 153,669 239,485 83,190 69,258 82,460 24,851 14,336 336,720 143,016 103,680 123,144 197,209 73,206 77,560 195,982 51,194 34,278 164,590 2,516,943 66,192 262,420 193,050 103,944 625,606 347,792 127,224 139,392 614,408 308,412 47,710 289,413 117,300 762,835 111,720 77,119 157,416 358,171 704,426 142,100 142,100 195,078 304,164 499,242 76,360 76,360 53,970 53,970 84,177 54,208 51,186 189,571 152,368 152,368 Leased Leased Leased Owned Leased Leased Leased Leased Leased Leased Leased Leased Leased Leased Leased Leased Leased Leased Leased Leased Leased Leased 4 3 3 3 3 3 3 3 3 4 4 3 4 3 4 4 3 4 4 3 4 4 3 4 Leased Leased Leased Leased Leased Leased Leased Leased Leased Leased Leased Leased Managed Owned Managed Owned Managed Managed Owned Managed Owned Leased Leased Leased 2012 Annual Report PRESENTATION OF THE GROUP Number Beds Capacity La Pointe aux Canonniers 4 1 654 239,364 Owned Albion 5 1 621 227,306 Leased Villages MAURITIUS 2 1,275 466,670 VILLAGES EUROPE-AFRICA 48 34,649 6,804,499 1 368 123,280 1 368 123,280 Club Med 2 5 BOATS VILLAGES AND BOATS EUROPE-AFRICA Operational method Owned 49 35,017 6,927,779 Itaparica 3 1 689 252,174 Owned Rio Das Pedras 4 1 694 243,420 Owned Trancoso 4 1 600 219,600 Owned 3 1,983 715,194 BRAZIL Boucaniers 4 1 643 205,117 Owned Caravelle 4 1 613 185,739 Owned 2 1,256 390,856 FRENCH WEST INDIES Cancun 4 1 850 311,100 Owned Ixtapa 4 1 710 259,936 Owned 2 1,560 571,036 1 1,402 513,025 1 1,402 513,025 1 898 328,539 1 898 328,539 1 524 191,954 1 524 191,954 1 531 170,982 1 531 170,982 MEXICO Punta Cana 4 DOMINICAN REPUBLIC Sandpiper Bay 4 UNITED STATES Turquoise 3 TURKS and CAICOS Columbus Isle 4 BAHAMAS VILLAGES AMERICAS Owned Owned Leased Owned 11 8,154 2,881,586 Kabira 4 1 585 214,110 Leased Sahoro 4 1 623 75,383 Leased 2 1,208 289,493 JAPAN Bali 4 1 902 330,132 Owned Ria Bintan 4 1 649 237,538 Managed 2 1,551 567,670 1 679 248,514 1 679 248,514 1 740 270,706 1 740 270,706 1 535 49,220 1 535 49,220 1 483 176,778 1 483 176,778 1 696 118,320 1 696 118,320 INDONESIA Cherating 4 MALAYSIA Phuket 4 THAILAND Lindeman Island 3 AUSTRALIA Kani 4 MALDIVES Yabuli 4 CHINA VILLAGES ASIA Owned Owned Owned Leased Managed 9 5,892 1,720,701 Villas Albion 5 1 104 38,214 Leased Chalets Valmorel 5 1 157 34,226 Leased VILLAS 2 261 72,440 Villages, Villas&Boat in operation in 2012 71 49,324 11,602,506 Villages, Villas&Boat in operation st at October 31 2012 66 2012 Annual Report 17 PRESENTATION OF THE GROUP 1.7. SECURITIES MARKET Club Méditerranée shares have been listed on the primary market of the Paris stock exchange (Euronext Paris) since 1966. Club Méditerranée is one of the 120 stocks included in the SBF 120 index. Its weighting in the index was 0.030755% at December 31, 2012. Club Méditerranée shares are eligible for Euronext’s deferred settlement service (SRD). 1.7.1. Change in share price (€) from November 1, 2011 to December 31, 2012 (Source: Bloomberg) 1.7.2. Club Méditerranée securities data SHARES SECURITIES(at 10/31/12) Number of shares outstanding Maturity Share par value ISIN FR0000121568 31,822,559 €4 In addition to shares, OCEANEs (bonds convertible into new or existing shares) are also outstanding. SECURITIES Number of bonds issued Number of bonds outstanding at 10/31/2012 Maturity Bond par value Coupon Yield to maturity Conversion ratio Redemption price OCEANE ISIN FR0010922955 4,888,481 4,888,401 November 1, 2015 €16,365 6.11% 6.11% 1 Club Méditerranée share for 1 bond At 11/01/2015 At par The 5,962,432 ORANEs (bonds redeemable in new or existing shares) issued in June 2009 were fully converted into or redeemed in shares when they matured on June 8, 2012. 18 2012 Annual Report PRESENTATION OF THE GROUP 1.7.3. Trading performance of Club Méditerranée securities Common stock is traded under ISIN code FR0000121568. For several years, Club Méditerranée shares have been selected as a support for covered warrants issued by various banks. The tables below show the change in transaction prices for shares, OCEANEs and ORANEs. TRADING PERFORMANCE OF CLUB MÉDITERRANÉE SECURITIES SHARES Shares Monthly price (euros) (ISIN code: FR 0000 121568) Monthly average of daily trading volume (in number of securities and thousands of euros) High (1) Low (2) Average (3) Average daily volume (securities) Average daily volume (in thousands of euros) November 2011 13.55 10.25 11.99 75,347 878,042 December 2011 13.34 11.51 12.71 85,209 1,120,570 January 2012 16.09 13.17 14.78 76,843 1,180,961 February 2012 16.40 15.23 15.97 67,199 1,078,855 March 2012 17.09 15.75 16.37 55,597 882,505 April 2012 16.17 14.20 14.93 41,253 600,805 May 2012 15.00 13.25 14.19 46,003 625,775 June 2012 14.29 12.43 13.20 65,170 868,417 July 2012 14.00 12.55 13.18 22,218 295,807 August 2012 14.06 13.00 13.49 18,407 256,260 September 2012 14.49 12.52 13.68 48,901 618,262 October 2012 13.75 12.11 12.62 34,325 421,613 (1), (2), (3) The above information is taken from Euronext and Bloomberg databases. The highs and lows shown were reached in intraday trading over the period, and the average price is the arithmetic mean of closing prices. OCEANES Convertible bonds 6.11% (par value 16.36 euros) (ISIN code: FR0010922955) Monthly price (in euros) Monthly average daily trading volume (in number of securities and thousands of euros) High (1) Low (2) Average (3) Securities Capital November 2011 18.83 16.80 17.57 758 13.25 December 2011 18.25 17.00 17.42 272 4.72 January 2012 19.26 17.52 18.57 669 12.24 February 2012 19.65 17.22 18.99 3,586 69.28 March 2012 20.15 18.90 19.60 1,622 31.97 April 2012 19.00 18.30 18.51 493 9.15 May 2012 18.38 17.75 18.00 253 4.53 June 2012 20.00 17.75 18.32 503 9.31 July 2012 18.50 17.77 18.12 766 13.85 August 2012 18.75 17.75 18.01 302 5.46 September 2012 19.00 18.01 18.44 325 6.02 October 2012 19.00 17.65 18.45 539 9.70 (1), (2), (3) The above information is taken from Euronext and Bloomberg databases. The highs and lows shown were reached in intraday trading over the period, and the average price is the arithmetic mean of closing prices. 2012 Annual Report 19 PRESENTATION OF THE GROUP ORANES Bonds redeemable as shares 5.00% Monthly price (par value 8.55 euros) (ISIN code: FR0010756023) Monthly average of daily trading volume (in number of securities and thousands of euros) (in euros) High (1) Low (2) Average (3) Securities Capital November 2011 13.21 10.50 11.84 633 6.88 December 2011 12.65 11.00 11.74 32 0.38 January 2012 13.10 11.50 12.37 37 0.46 February 2012 15.85 12.55 13.77 142 1.96 March 2012 16.05 14.51 15.05 79 1.17 April 2012 14.50 13.08 13.47 59 0.81 May 2012 14.00 12.71 12.94 64 0.83 June 2012 12.71 12.71 12.71 4 0.05 (1), (2), (3) The above information is taken from Euronext and Bloomberg databases. The highs and lows shown were reached in intraday trading over the period, and the average price is the arithmetic mean of closing prices. Sources: Bloomberg, Euronext DIVIDENDS AND SHARE-PRICE HIGHS/LOWS Year (1) (1) Number of shares that received dividends Dividends paid for the financial year Share-price highs/lows Net Tax credit Total High Low 31/10 2010 30,232,219 - - - 15.28 10.31 14.06 2011 30,250,076 - - - 18.39 11.26 13.71 2012 31,822,559 - - - 17.09 10.25 12.25 Club Méditerranée SA financial year 20 2012 Annual Report PRESENTATION OF THE GROUP 1.8. CAPITAL AND OWNERSHIP STRUCTURE SHARE CAPITAL These delegations and authorizations expire in May 2013. As a At October 31, 2012 the Company’s share capital amounted to Shareholders’ Meeting on March 7, 2013. result, shareholders will be asked to renew them at the Annual €127,290,236, divided into 31,822,559 common shares with a par value of €4, all fully paid up. Shares registered in the name POTENTIAL CAPITAL of the same holder for at least two years carry double voting rights (3,123,404 at October 31, 2012). The Company’s equity The exercise of all outstanding equity warrants and stock capital has increased by €6,289,932 since October 31, 2011, options would result in the Company’s share capital being owing to the redemption of ORANEs in shares and to the increased to €152,797,152 consisting of 38,199,288 shares, exercise of stock options (creation of 1,572,483 new shares). representing a dilution of 20%. These figures take into account all the securities outstanding at October 31, 2012 that are AUTHORIZED, UNISSUED CAPITAL convertible, redeemable, exchangeable or otherwise exercisable for common shares at a future date. The Extraordinary Shareholders’ Meeting of March 3, 2011 approved several resolutions authorizing the Board of 31,822,559 shares outstanding at 10/31/2012: Directors to increase the Company’s share capital. The Board + 4,888,401 OCEANEs (maturing on 11/01/2015) of Directors may delegate the right to use these authorizations + 1,488,328 stock options outstanding at 10/31/2012 in accordance with the law, with the Company’s bylaws, and = 38,199,288 potential shares at 10/31/2012 with Articles L.225-127 et seq. of the French Commercial Code. The purpose of these authorizations is to enable the Company to issue shares and share equivalents in order to raise any necessary financial resources in a swift and flexible manner. Authorizations Maximum amount Duration Expiry date Used in fiscal 2011/2012 26 months May 2, 2013 Unused 26 months May 2, 2013 Unused Total used over the period of the authorization (1) Issue of shares and share equivalents with preemptive subscription rights Issue of shares and share equivalents without preemptive subscription rights Equity: €50 million Borrowings: €250 million (1) Equity: €30 million Borrowings: €250 million Issue of shares and share equivalents in consideration of contributions in kind 10% of share capital 26 months May 2, 2013 Unused Increase in the number of shares to issue in the event of a capital increase with or without preemptive subscription rights for over-allocation 15% of the initial issue at the same price 26 months May 2, 2013 Unused 26 months May 2, 2013 Unused Capital increase reserved for Group employees €5 million (1) 2% of share capital per Issue of 26 annum up to the May 2, 2013 Used 230,000 stock months (2) overall limit of 10% options (1) nd Amount included in the overall authorized ceiling: €60 million (22 resolution of the Shareholders’ Meeting of March 3, 2011) Share subscription and/or purchase options for employees (2) Total number of options granted but not yet exercised cannot exceed 10% of share capital 2012 Annual Report 21 PRESENTATION OF THE GROUP CHANGES IN CAPITAL SINCE OCTOBER 31, 2005 Capital Premiums linked to transactions in the year Number of shares in € thousands in € thousands 10.31.2005 77,432 - 19,358,005 10.31.2006 77,432 - 19,358,005 50 412 12,700 10.31.2007 77,483 29 10.31.2008 10.31.2009 10.31.2010 10.31.2011 10.31.2012 Nature of transaction Exercise of options 19,370,705 195 77,512 7,200 Exercise of options 19,377,905 25,837 22,643* 6,459,301 Capital increase 9,776 10,407* 2,444,065 ORANE redemption 1 6 137 OCEANE conversion 113,126 28,281,408 7,709 7,986 1,927,203 ORANE redemption 94 -94 23,608 Allocation of bonus shares 120,929 30,232,219 70 17,777 ORANE redemption 1 80 OCEANE conversion 121,000 30,250,076 6,258 7,073 1,564,492 ORANE redemption 32 54 7,991 Exercise of options 127,290 31,822,559 * Net of costs TRANSACTIONS ON COMPANY SHARES AUTHORIZATION TO TRADE IN THE COMPANY’S SHARES th - to carry out transactions under a liquidity contract complying with a code of ethics recognized by the French financial markets regulator, the AMF; - to allocate shares to employees upon exercise of stock options or under an employee stock ownership plan; The 8 resolution of the Combined Shareholders’ Meeting of - to allocate shares for exchange or payment upon the issue or March 12, 2012 authorizes the Board of Directors to trade in exercise of rights attached to shares or share equivalents; the Company’s shares on the stock market, in accordance with - to allocate shares for exchange or payment in connection Articles L.225-209 et seq. of the French Commercial Code and with acquisitions; with Regulation No. 2273/2003 of the European Commission. - to purchase shares for subsequent cancellation; This authorization is valid for a period of 18 months, i.e. until - to use for any other purpose which would be authorized by September 11, 2013. The Annual Shareholders’ Meeting decided that the number of the regulations in force. The maximum purchase price per share is €40. The use of the shares that may be acquired should not exceed 10% of the buyback program is suspended during public offering periods. number of shares comprising the Company’s share capital or On July 11, 2007, Club Méditerranée (ISIN FR0000121568) 5% of the number of shares comprising the Company’s share entered into a liquidity contract with Natixis Securities that capital at any time for those shares acquired for holding and complies with the AFEI Code of Ethics as approved by the subsequent use in payment or exchange as part of an AMF on March 22, 2005. For its implementation, €2,000,000 acquisition, merger, demerger or contribution. was initially allocated to this liquidity contract. The Company The authorization may be used in the following order of priority: made an additional contribution of €2,000,000 in 2008. 22 2012 Annual Report PRESENTATION OF THE GROUP Between March 12 and October 31, 2012, the Company 1,490,004 shares representing 4.93% of capital and 4.77% of purchased 422,992 shares at an average price of €14.05 and voting rights. sold 389,383 shares at an average price of €14.18. Lastly, at October 31, 2012, a total of 230,733 shares were On February 2, 2011, U.S. investment fund Fidelity (FMR LLC) held in treasury. entered the capital by crossing the threshold of 5% of capital Shareholders will be asked to renew the share buyback authorization at the Shareholders’ Meeting on March 7, 2013. and voting rights, holding 1,694,530 shares and voting rights representing 5.60% of capital and 5.43% of voting rights. On March 4, 2011, FMR LLC reported having exceeded the threshold of 10% of capital and voting rights, representing CHANGES IN OWNERSHIP STRUCTURE OVER THE LAST THREE YEARS Changes in ownership structure over the last three years were as follows: Company’s capital and 10.01% of voting rights. The statement of intent filed with the AMF indicates that this investment was made as part of the asset management company’s normal activity without the intention of implementing a specific strategy 2010 - On February 8 and February 15, 2010, Nippon Life Insurance 3,122,936 shares and voting rights, or 10.33% of the Company reported having fallen below the thresholds of 1% and 0.5% of capital on February 4 and February 12, 2010, respectively, to hold 122,832 shares and voting rights, representing 0.43% of capital. On the same date, KBL Richelieu reported having dropped below the threshold of 1% of capital on February 11, 2010, to hold 220,638 shares representing 0.77% of capital and 0.98% of voting rights. On April 15 and May 20, 2010, GLG Partners reported having exceeded the thresholds of 9.5% and 10% of capital to hold 2,937,338 Club Méditerranée shares representing 10.28% of capital and 9.92% of voting rights. vis-à-vis Club Méditerranée, or to exercise, as such, any specific influence on the Company’s management. FMR LLC is not acting in concert with a third party, nor does it intend to take control of the Company or seek its own appointment or the appointment of one or more persons as director. On March 18, Crédit Agricole Capital Investissement et Finance reported having fallen below the thresholds of 3%, 2% and 1% of capital and, as such, that it no longer held any shares or voting rights. Between March 21 and August 22, 2011, AXA Private Equity Capital entered the capital by exceeding the thresholds of 1% to 9% of capital and voting rights, holding 2,810,830 shares and voting rights representing 9.29% of capital and 9% of voting rights. Between June 11 and 28, 2010, the Fosun Group entered the capital by crossing the thresholds from 1% to 7% of capital and voting rights, holding 2,247,551 shares and voting rights representing 7.87% of capital and 7.60% of voting rights. On March 4, 2011, FMR LLC reported to the AMF having fallen below the threshold of 10% of capital and voting rights, representing 2,978,344 shares and voting rights, or 9.85% of capital and 9.54% of voting rights. On September 22, 2010, GLG Partners reported, following the sale of shares on the market, having dropped below the thresholds of 10% and 7% of share capital and voting rights, representing 2,076,534 shares and voting rights, or 6.87% of the Company’s capital and 6.83% of voting rights. On October 7, 2011, the Caisse des Dépôts et Consignations (French state-owned investment bank) reported to the AMF having exceeded the threshold of 5% of capital, holding 1,561,565 shares in Club Méditerranée, or 5.16% of capital. On October 26, 2011, the Caisse des Dépôts et Consignations 2011 - On November 9, 2010, the Fosun Group reported having exceeded the threshold of 9% of capital and voting rights through the purchase of securities between October 14 reported to the AMF having exceeded the threshold of 5% of voting rights in Club Méditerranée, holding 5.00% of voting rights. and November 8, 2010, thus holding 2,801,569 Club 2012 – Franklin Finance entered the capital of Club Méditerranée shares. Méditerranée on November 25, 2011, and went on to exceed the 2%, 3%, 4% and 5% thresholds of capital and voting rights, On November 16, 2010, GLG Partners reported having to hold 5.8% of capital and 5% of the voting rights of the exceeded the threshold of 7% of capital and voting rights, to Company. hold 2,232,780 Club Méditerranée shares representing 7.39% Between January 3 and 26, 2012, GLG Partners successively of capital and 7.16% of voting rights . During fiscal 2011, GLG fell below the thresholds of 4%, 3% and 2% of capital and Partners fell below the thresholds of 7%, 6% and 5% through voting rights, holding 385,350 shares of which 263,000 are disclosures made between November 30, 2010 and September 7, 2011, at which point GLG Partners held 2012 Annual Report 23 PRESENTATION OF THE GROUP 1 contracts for difference , or 1.2% of capital and 1.1% of voting Company will take the appropriate measures to cancel or rights in Club Méditerranée. amend any related vote by mail, proxy, admission card and/or Following the sale of securities on March 27, 2012, CMVT International holds a 7.1% stake in the capital of Club Méditerranée and 6% of the voting rights. On July 10, 2012, Fosun fell below the threshold of 10% of capital and reported holding 3,172,430 shares in Club Méditerranée (including shares held by Mr. Guo Guangchang), thus a 9.96% stake in the Company’s capital. In addition, following the doubling of the voting rights attached to some of its shares, which took place on July 2, 2012, Fosun holds 15% of the voting rights in Club Méditerranée. Furthermore, after almost two years of cooperation between Fosun and Club Méditerranée, Fosun wished to reaffirm its confidence in the development of Club Méditerranée and its participation certificate. Any sales or any other transaction by any method after the record date will not be reported by the shareholder’s bank or broker (intermédiaire habilité) and will not be taken into account by the Company, irrespective of any agreement providing otherwise. 5 – Holders of registered shares will be admitted to the meeting on proof of their identity. Holders of bearer shares will be admitted on proof that their shares have been recorded as described above. Shareholders will be admitted to the meeting on proof of their status. The Board of Directors may decide to issue individual admission cards to shareholders, in which case only the named shareholder or proxy may use the card. intention to remain one of its major long-term shareholders. 6 - If the Board allows it when convening the Annual With this in mind, Fosun said it would commit not to cross the Shareholders’ Meeting, shareholders may take part in the investment threshold of 10% “on a diluted basis” (i.e. taking meeting into account the conversion of all ORANEs issued by Club telecommunication or remote transmission, including the Méditerranée) before the Annual Shareholders’ Meeting called internet, which allows them to be identified in accordance with to approve the accounts for fiscal 2012, subject to no other applicable regulations. Where applicable, this decision is shareholder holding (or expressing the intention to hold) more communicated in the meeting notice and in the notice than 10% of said capital, or to the Board of Directors of Club published in the Official Gazette (Bulletin des Annonces Méditerranée authorizing it to do so. Légales Obligatoires; BALO). Following the conversion of its ORANEs into shares on June 8, IDENTIFIABLE BEARER SECURITIES 2012, Benetton holds 2.2% of capital and 2% of voting rights in Club Méditerranée. by videoconference or by any means of The bylaws authorize the Company to apply at any time to the French securities clearing agency for details of the identity of ATTENDANCE AND REPRESENTATION AT SHAREHOLDERS’ MEETINGS holders of voting shares and any securities convertible, 1 – All shareholders have the right to attend Shareholders’ holder, pursuant to Article L.228-2 of the French Commercial Meetings in accordance with applicable laws and to take part in Code. The Company makes such applications each year. exchangeable, redeemable, or otherwise exercisable for voting shares, and of the number of securities held by each such votes, in person or by proxy, whatever the number of shares held, upon proof of their identity. DOUBLE VOTING RIGHTS 2 – All shareholders may vote by correspondence using the Article 8 of the bylaws stipulates that all fully paid-up shares absentee ballot issued by the Company. Details of how to registered in the name of the same holder for at least two obtain absentee ballots are provided in the meeting notice. consecutive years carry double voting rights. 3 - Shareholders may give proxy only to their spouse, civil In the event such shares are transferred or converted to bearer partner or another shareholder. form, they are stripped of their double voting rights. However, 4 - Pursuant to the applicable laws and regulations, for double voting rights are not lost and the two-year qualifying shareholders to be entitled to participate in Shareholders’ Meetings or cast an absentee ballot, their shares must be recorded in accordance with the relevant regulations no later than midnight (CET) on the third business day preceding the meeting (the “record date”). Shareholders who have cast an period continues to run if the shares are transferred in the estate of a deceased shareholder, or in connection with the settlement of the marital estate, or a donation inter vivos to a spouse or relative in the direct line of succession. absentee ballot, lodged a proxy or requested an admission card or participation certificate in accordance with the applicable regulations may still sell all or some of their shares. However, if the sale takes place prior to the record date, the 1 The contract for difference CFD is a forward financial instrument by which the investor acquires the right to be paid the difference between the price of the underlying asset on the date the contract is agreed and the price on the exercise date. 24 2012 Annual Report PRESENTATION OF THE GROUP DISCLOSURE THRESHOLDS - STATUTORY LIMITS SHAREHOLDERS AND The same disclosure rules apply if a shareholder’s interest is INTERMEDIARIES DISCLOSURE For the purpose of applying these rules, the terms “shares” and LIABLE FOR Article 7 of the bylaws stipulates that any shareholder acting alone or in concert with others that directly or indirectly acquires a number of shares representing at least 1% of the Company’s capital or voting rights or any multiple thereof is required to notify the Company of the total number of shares and voting rights held. Disclosure must be made by registered letter with return receipt requested, within five trading days of reduced to below any of the above thresholds. “voting rights” have the same meaning as in Articles L.233-3, L.233-9 and L.233-10 of the French Commercial Code. In the case of failure to comply with these requirements, duly noted in the minutes of the Shareholders’ Meeting, the shares in excess of the relevant threshold will be stripped of voting rights at all Shareholders’ Meetings for the period provided for by law at the request of one or several shareholders together holding at least 5% of the Company’s capital or voting rights. the date on which the disclosure threshold is crossed. These disclosure thresholds apply in addition to the 5%, 10%, 15%, 20%, 25%, 30%, 33.3%, 50%, 66.7%, 90% and 95% thresholds provided for in Article L.233-7 of the French Commercial Code. 2012 Annual Report 25 ANALYSIS OF OWNERSHIP STRUCTURE 2010 Number of shares Fosun Property Holding Limited CMVT International (Groupe CDG Maroc) Rolaco 2011 Voting rights Number of shares 2012 Number of shares Voting rights At 10/31/10 % At 10/31/10 2,247,551 7.4 2,247,551 7.2 2,940,295 9.7 2,940,295 9.4 3,170,579 9.96 5,418,130* 15.5 2,771,181 9.2 2,771,181 8.9 2,750,231 9.1 2,750,231 8.8 2,250,231 7.1 2,250,231 6.4 1,264,771 4.2 1,264,771 4.1 1,513,181 5.0 1,513,181 4.8 1,793,053 5.6 1,793,053 5.1 2,982,352 9.9 2,982,352 9.6 2,982,352 9.4 2,982,352 8.5 700,000 2.2 700,000 2.0 AXA Private Equity Capital % At 10/31/10 At 10/31/10 % Benetton Crédit Agricole 1,063,830 3.5 1,063,830 3.4 Total Board of Directors 7,347,333 24.3 7,347,333 23.5 Fidelity (FMR LLC) Caisse des dépôts et consignations 1.7 516,214 2,076,534 6.9 French institutions 5,100,392 16.9 Foreign institutions 12,011,369 232,108 GLG Partners LP Treasury stock (1) (2) Employees Public and other Total 516,214 At 10/31/10 At 10/31/10 % At 10/31/10 10,186,059 33.7 10,186,059 32.6 10,896,215 34.2 13,143,766 37.6 2,964,507 9.8 2,964,507 9.5 2,455,905 7.7 2,455,905 6.9 1,571,865 5.2 1,571,865 5.0 1,908,492 6.0 1,908,492 5.5 1,843,200 5.8 1,843,200 5.3 635,342 2.0 635,342 1.8 Franklin Finance Air France Finance Number of shares At 10/31/10 1.7 516,214 1.7 516,214 2,076,534 6.7 5,158,452 16.5 39.7 12,821,769 0.8 232,108 1.7 1,491,000 4.9 1,491,000 4.8 385,350 1.2 385,350 1.1 3,833,568 12.7 3,891,632 12.5 3,315,050 10.4 3,372,873 9.7 41.1 7,186,111 23.8 7,996,511 25.6 7,147,508 22.5 7,823,560 22.4 0.7 222,214 0.7 222,214 0.7 230,733 0.7 230,733 0.7 52,338 0.2 71,238 0.2 27,840 0.1 46,740 0.1 26,430 0.1 52,860 0.2 2,895,931 9.6 2,979,657 9.5 2,250,698 7.4 2,338,087 7.5 2,978,334 9.4 3,093,882 8.9 30,232,219 100 31,203,305 100 30,250,076 100 31,224,829 100 31,822,559 100 34,945,963 100 (1) shares and contracts for difference (The contract for difference (CFD) is a forward financial instrument by which the investor acquires the right to be paid the difference between the price of the underlying asset on the date the contract is agreed and the price on the exercise date) (2) treasury shares which voting rights can not be exercised * of which 5,239,943 voting rights can be exercised Single voting rights 31,822,559 Double voting rights Total voting rights (3) 26 3,123,404 34,945,963 Including 230.733 shares held in treasury that do not carry voting rights. (3) PRESENTATION OF THE GROUP 1.9. FINANCIAL COMMUNICATION Club Méditerranée provides its shareholders with regular and Earnings announcements to analysts are broadcast live and consistent information on changes in its earnings and recorded (video). The share price is available online and a strategies, in accordance with stock market regulations. space is dedicated to individual shareholders and members of More specifically, the VP Investor Relations informs institutional the Shareholder Club. investors and financial analysts about the Group’s strategy, Finally, Club Méditerranée publishes regulated information earnings and significant developments. electronically via a professional publisher who meets the The Shareholder Club is intended to build loyalty among Club Méditerranée’s individual shareholders by maintaining personalized relations with its members. PUBLIC DOCUMENTS The following current and historical documents are available upon request or may be viewed on the Club Méditerranée corporate and financial website, www.clubmed-corporate.com, which has comprehensive information about the Group and is regularly updated: the annual report filed with the AMF; the half-yearly financial report; the twice-yearly letter sent to the Shareholder Club with an up-to-date message from Chairman and CEO presenting developments in the Group; information memoranda for financial transactions filed with the AMF; criteria set by the AMF General Regulations; it also posts such regulated information on its website as soon as it is published. CONTACTS INVESTOR RELATIONS AND FINANCIAL COMMUNICATION Mrs Pernette Rivain 11 rue de Cambrai – 75019 Paris Tel: + 33 (1) 53 35 30 75 Fax: + 33 (1) 53 35 32 73 e-mail: [email protected] changes in the Club Méditerranée share price; and the notice convening the Annual Shareholders’ Meeting sent automatically to all registered shareholders. INDIVIDUAL SHAREHOLDER RELATIONS A dedicated “Shareholder Relations” line is available to All financial news and updates, along with all informational individual shareholders to answer any practical questions they documents published by the Group are available on its may have on Club Méditerranée shares, as well as more corporate and financial website, www.clubmed-corporate.com. targeted questions on the Group’s latest news and developments: 0810 186 186 (price of a local call in France) or [email protected]. 2013 FINANCIAL CALENDAR March 7, 2013: Annual Shareholders’ Meeting and Q1 2013 revenue release June 7, 2013: Fiscal 2013 interim results release September 2013: Q3 2013 revenue release December 2013: Fiscal 2013 annual results release 2012 Annual Report 27 MANAGEMENT REPORT 2. MANAGEMENT REPORT 2.1. SIGNIFICANT EVENTS 2010 Club Med saw growth in 2012, despite a deteriorating climate in Europe (in € millions) Profitability maintained, providing further justification of the business model Disposals Net income before taxes and non-recurring items up 7.3% Net debt Free cash flow structurally positive and growing Solid financial structure that allowed early repayment of the loan secured on the Cancun Yucatán Village’s assets Successful opening of the Valmorel Village and its first year of operation 2.2.2. Business review Continued changes made to the Villages network in line with the upscaling strategy: sale of 3 Villages (Méribel Aspen Park, Lindeman Island and Bora-Bora) and closure of 5 non-strategic Villages (Smir, Coral Beach, Djerba Meridiana, Beldi and Nabeul) BUSINESS VOLUME Investments (4) Free cash flow (44) (5) 18 2011 2012 (50) (50) 19 (6) 42 41 38 55 (197) (165) (118) (4) Investments disbursed (see statement of cash flows) (5) Net of grants and insurance settlements (6) Investments disbursed: (€50 million) and investments made: (€59.8 million) The Village Business Volume, which includes all sales regardless of the Village operational method, and is therefore the best business indicator, stood at €1,515 million, an increase of 3.7% compared with 2011. 2.2. RESULTS This indicator is even more relevant since it takes into account the ‘asset-light’ strategy and the development of managed 2.2.1. Financial highlights for 2012 (in € millions) Village Business Volume (1) 2010 2011 2012 1,375 1,461 1,515 Villages. Change 12 vs. 11 +3.7% Group - Reported Villages at constant exchange rate Village EBITDA (3) As a % of revenue Village Operating Income Management of Assets Operating Income Other Operating Income and Expense Operating Income Net income/(loss) before taxes and non-recurring items Net Income/(Loss) Group revenue totaled €1,459 million for the year ended October 31, 2012, with Village revenue up 2.2% at constant Consolidated revenue (2) CONSOLIDATED REVENUE 1,353 1,423 1,459 +2.6% 1,359 1,416 1,447 +2.2% 107 126 126 8.0% 8.9% 8.7% 42 61 62 (14) (24) (26) (15) (11) (14) 13 26 22 8 33 35 (14) 2 2 exchange rates. CHANGE IN REVENUES 2012 VS. 2011 (REPORTED) +1.0% +7.3% (1) Total sales regardless of Villages’ operational method (as reported) Includes €17 million, €14 million and €12 million in property development revenue for 2010, 2011 and 2012 respectively (3) Village EBITDA: Village Operating Income before depreciation, amortization and provisions (2) The increase in revenues includes positive volume and pricemix impacts of €8 million and €23 million respectively, reflecting the growth in the business indicators. 28 2012 Annual Report MANAGEMENT REPORT LIKE-FOR-LIKE REVENUE BY OUTBOUND ZONE AND BUSINESS Change (in € millions) 2010 2011 2012 12 vs. 11 + 2.7% Europe - Africa 983 1,018 1,045.4 Americas 181 198 + 4.5% 207 (1) 195 200 194.3 -2.6% Villages Real estate development 1,359 1,416 1,447 + 2.2% 17 14 12 - 11.9% Group 1,376 1,430 1,459 + 2.0% Asia (1) The occupancy rate was up 0.8 points compared with 2011 to stand at 68.7%. RevPAB at constant exchange rates was up 2.1%, thanks partly to the 1.8% increase in the average price to stand at €139.3 per hotel day, and also to the 0.8-point increase in the occupancy rate to stand at 68.7%. Direct sales (internet, Club Med Voyages agencies, call centers, franchises) were up 0.8 points on the previous year to 60.6% of total sales. The share of online sales increased by 1.8 points compared to 2011, standing at 20.5%. Excluding Lindeman, Asia is up 2.8% Village Revenue stands at €1,447 million, up 2.2% at constant exchange rates compared with the previous year. By region, Europe-Africa is up 2.7% thanks to market share HOTEL DAYS Hotel days - outbound zones gains in a difficult environment, and the Americas continued Outbound zones are regions that generate revenue (e.g. their robust growth (+4.5%). France, United Kingdom, Belgium, Canada, etc.). Asia saw a slight fall of2.6%, which is due mainly to the impact on the Australian market of the disposal of the 3-Trident Village at Lindeman Island. Excluding Lindeman Island, revenue for Asia is up 2.8% thanks to the 24% increase in the number of Chinese customers over the year. VILLAGE BUSINESS INDICATORS Club Med customers (in thousands) of which 4/5-Trident customers Hotel Days sold (in thousands) Capacity (thousands of hotel days) of which 4/5-Trident capacity Occupancy rate RevPAB (1) 2011 2012 1,219 1,245 1,268 + 1.9% 55.8% 65.1% 68.3% + 3.3 pts. 7,817 7,952 7,976 + 0.3% 11,682 11,709 11,603 - 0.9% 133.0€ 136.8€ 139.3€ + 3.6 pts. + 0.8 pts. + 1.8% 93.7€ 97.3€ 99.3€ + 2.1% 58.9% 59.8% 60.6% + 0.8 pts. 54.8% 66.9% per hotel day Revenue per stay/hotel days % direct revenues 2010 Change 12 vs. 11 (2) 62.3% 67.9% 65.9% 68.7% (in thousands of hotel days sold) 2010 2011 2012 Europe - Africa 5,758 5,715 5,680 Chang e 12 vs. 11 - 0.6% Americas 1,171 1,303 1,353 + 3.9% Asia 889 934 943 + 1.0% Total 7,818 7,952 7,976 + 0.3% Hotel days - inbound zones Inbound zones are where Villages are located and operated (e.g.: France, Morocco, Italy, Mexico, etc.) (in thousands of hotel days sold) 2010 2011 2012 Europe - Africa 5,135 4,989 4,908 Chang e 12 vs. 11 - 1.6% Americas 1,633 1,859 1,953 + 5.1% Asia 1,050 1,105 1,115 + 0.9% Total 7,818 7,952 7,976 + 0.3% OCCUPANCY RATE Occupancy rate by Trident category (1) Revenue per available bed: Business volume at constant exchange rates excluding transportation and tours / capacity in beds Thousands of hotel days by destination (2) Direct sales on supervised networks (internet, Club Med Voyages, call centers, franchises) Club Med Villages welcomed 1,268,000 customers in 2012, an increase of 1.9% over 2011 and a net gain of 23,000 customers, with the 4- and 5-Trident category seeing a net gain of 57,000 customers. These upscale customers represented 68.3% of all visitors in 2012 versus 65.1% in 2011, an increase of 3.3 points after a 9.3-point rise between 2010 and 2011. 2010 2 and 3 Tridents 4 and 5 Tridents Total 2011 Occupancy rate 2012 2010 2011 2012 3,631 2,946 2,688 68.8% 66.7% 67.9% 4,186 5,006 5,288 65.4% 68.7% 69.2% 7,818 7,952 7,976 66.9% 67.9% 68.7% Capacity is 11.6 million hotel days, showing a slight decrease of 0.9% due mainly to the permanent closure of 3-Trident villages at Les Ménuires in France, Smir in Morocco, Coral Beach in Israel and Lindeman Island in Australia. 2012 Annual Report 29 MANAGEMENT REPORT Occupancy rate by region than that of the vacations business, combined with the impact of rising fuel costs on margins. 2010 2011 2012 Capacity 7,224 7,110 7,000 the previous year, representing 4.3% of revenue. The Occupancy rate 71.1% 70.2% 70.1% breakdown of Village Operating Income by region shows that Village Operating Income stands at €62 million, up 1% on Europe - Africa total Village Operating Income for the Americas and Asia now Americas Capacity 2,693 2,800 2,882 represents over two thirds of the Group’s Village Operating Occupancy rate 60.6% 66.4% 67.8% Income Capacity 1,765 1,799 1,721 The increase in Village Operating Income in the Americas is Occupancy rate 59.5% 61.4% 64.8% chiefly linked to the 4.5% increase in revenue, driven by strong Asia figure, reflecting Club Med’s strategy of internationalization. growth in the region’s major markets: Brazil with 10,000 11,682 11,709 11,603 additional customers, the USA and Canada with 7,000 new 6,401 7,291 7,643 These countries currently have a more favorable economic % of total 54.8% 62.3% 65.9% environment. Moreover, this region continued to benefit from Occupancy rate 66.9% 67.9% 68.7% an increasing number of Europeans vacationing in Villages in Total capacity of which capacity in 4&5 T customers, and, lastly, Mexico with 3,000 additional customers. the Bahamas and the Caribbean. RevPAB (at constant exchange rate) at constant exchange rate in €/Hotel days 2010 2011 2012 Change Change 12/11 12/10 Europe - Africa 97.1 99.3 102.0 + 2.7% + 5.1% + 8.9% Americas 80.7 87.3 87.8 + 0.6% Asia Total for Villages 99.5 104.6 107.4 + 2.7% + 8.0% 93.7 97.3 99.3 + 2.1% + 6.0% 2&3T 77.8 75.6 77.4 + 2.5% - 0.5% + 4.5% + 6.0% In Asia, growth in Greater China and all Southeast Asian countries, combined with lower operating costs following the disposal of the Village on Lindeman Island, has led to further improvement in the Village Operating Income figure. Village Operating Income in Europe-Africa fell by €7 million compared to 2011, due to rising property costs and a slowdown in sales occurring over the second six months of the year. 4&5T 101.2 104.8 105.8 + 1.0% Core business 93.7 97.3 99.3 + 2.1% RESULTS BY REGION Reported Village EBITDAR Village Operating Income (in € millions) 2010 2011 2012 2010 2011 2012 Europe - Africa 189 183 183 22 27 19,5 occupancy rate. It corresponds to the ratio of stay revenue Americas 26 33 36 -3 5 8 (excluding transportation) to total capacity. Asia 49 54 62 23 29 34,7 ANALYSIS OF OPERATING MARGINS Sub-total Villages 264 270 281 42 61 62 The RevPAB, or revenue per available bed, is the key business indicator since it measures how well customers are embracing the strategy taking into account the price effect and € millions VILLAGE EBITDAR (1) % Revenue VILLAGE EBITDA 2009 2010 2011 2012 254 264 270 281 % Revenue 19.8% 19.2% 19.4% 3.1% 4.4% 4.3% 18.9% 19.8% 19.2% 19.4% (2) % Revenue VILLAGE OPERATING INCOME % Revenue 100 107 126 126 7.4% 8.0% 8.9% 8.7% 36 42 61 62 2.7% 3.1% 4.4% 4.3% (1) Village EBITDAR: Village Operating Income before rentals, depreciation, amortization and provisions (2) Village EBITDA: Village Operating Income before depreciation, amortization and provisions Village EBITDA, which expresses operating profitability before depreciation, amortization and provisions, is unchanged from the previous year at €126 million. It stands at 8.7% of revenue. It is down slightly on the previous year due to the increased share of the transportation business, whose margin is lower 30 2012 Annual Report MANAGEMENT REPORT however, that our real estate costs in 2012 were lower than in BREAKDOWN OF VILLAGE OPERATING INCOME 2010. in € millions at constant exchange rates 2010 2011 2012 VILLAGE OPERATING INCOME BY REGION Revenue 1,359 1,416 1,447 EUROPE-AFRICA Other income 9 5 4 Total income 1,368 1,421 1,451 Margin on variable costs % Revenue Fixed sales and marketing costs 864 883 896 (1) 33.6% 62.4% 61.9% (181) (191) (191) Fixed operating costs (416) (425) (435) Real estate costs (193) (177) (186) (23) (24) (22) 51 66 62 Overheads Village Operating Income (1) Adjusted to exclude insurance settlements in € millions at constant exchange rates Revenue Other income (including inter- 2010 2011 2012 983 1 017 1 045 16 14 15 Total income 999 1 031 1060 Margin / variable costs 575 573 579 regional income) % Income 57.1% (127) (265) (268) (126) (277) Real estate costs (147) (134) (141) (16) (17) (16) 24 27 19 Village Operating Income 61 Translation adjustments Village Operating Income 2011 at constant 5 exchange rate Volume effect Price-mix effect Change in margin on variable costs Fixed sales and marketing costs Fixed operating costs Real estate costs Overheads Village Operating Income 2012 54.6% (122) Overheads 2011 reported Village Operating Income 55.6% Fixed sales and marketing costs Fixed operating costs 66 2011 reported Village Operating Income 27 4 Translation adjustments Village Operating Income 2011 at constant exchange rates (0) Volume effect (6) Price-mix effect 12 9 13 (10) (9) 2 62 27 Change in margin on variable costs 6 Fixed sales and marketing costs 1 Fixed operating costs (9) Real estate costs (7) The improvement in margin on variable costs of €13 million is Overheads due to price-mix and volume effects. The volume effects vary Village Operating Income 2012 1 19 from region to region. The slight decrease of 0.5 points in this margin on variable costs in relative value terms compared to 2011, at 61.9%, is due to changes in our transportation AMERICAS The efforts we have made over the past four years to in € millions at constant exchange rates Revenue Other income (including interregional income) 60 71 75 optimize sales and marketing costs have continued to prove Total income 240 269 282 their worth. Total fixed and variable distribution costs stand at Margin / variable costs 159 175 183 18.1% of revenue, compared with 18.7% in 2011, an % Income improvement of 0.6 points. This new fall in distribution costs 66.1% 65.4% 65.1% Fixed sales and marketing costs as a percentage of revenue is due to lower fixed costs and a Fixed operating costs business, which dilutes the margin. Changes in principal costs are broken down as follows: greater weighting of direct sales. Real estate costs 2010 2011 2012 180 198 207 (29) (32) (31) (105) (113) (119) (23) (22) (22) Fixed operating costs (including all fixed costs relating to the Overheads (3) (3) (3) management of Villages such as staff costs, energy costs, Village Operating Income (1) 5 8 maintenance/supplies, small hotel equipment and other fixed charges) are up in absolute value terms. Reported in terms of capacity, excluding the capacity of managed Villages, these costs increased by 2.3% per hotel day. This increase was primarily due to increases in energy costs, combined with the effects of inflation, specifically on payroll. Real estate costs were up €9 million,, mainly reflecting the impact of the non-renewal of rental savings negotiated with some owners over the summer of 2011. It should be noted, 2012 Annual Report 31 MANAGEMENT REPORT 2.2.3. Consolidated income statement 2011 reported Village Operating Income 4 Translation adjustments Village Operating Income 2011 at constant exchange rates 1 Volume effect 9 (in € millions) Group Revenue 5 (1) Change in margin on variable costs 8 Village Operating Income Management of Assets Operating Income Other Operating Income and Expense Fixed sales and marketing costs 1 Operating Income Price-mix effect (1) Fixed operating costs (6) 2011 2012 1,423 1,459 42 61 62 (14) (24) (26) (15) (11) (14) 13 26 22 (22) (16) (8) 3 1 1,6 (8) (9) (13,4) (14) 2 2 Financial income/(expense) Real estate costs 0 Investments in associates Overheads 0 Income tax 8 Net income/(loss) Village Operating Income 2012 2010 1,353 (1) Includes €17 million, €14 million and €12 million in property development revenue for 2010, 2011 and 2012 respectively ASIA in € millions at constant exchange rates Revenue Other income (including inter- 2010 2011 2012 Operating Income stood at €22 million, slightly down on 2011 195 200 194 due to rising costs recorded in Management of Assets 24 25 27 Total income 219 225 221 Management of Assets Operating Income stands at (€26 Margin / variable costs 130 135 134 million), primarily including (€32 million) in costs relating to the 59.3% 60.0% 60.7% (30) (32) (34) (45) (45) (40) (23) (21) (22) Overheads (3) (3) (3) Village Operating Income 29 34 35 regional income) % Income Fixed sales and marketing costs Fixed operating costs Real estate costs Operating Income and Other Operating Income and Expense. disposal of non-strategic Villages. Other Operating Income and Expense was (€14 million) and refers mainly to restructuring costs of (€10 million). NET INCOME BEFORE RECURRING ITEMS in € millions 2011 reported Village Operating Income 29 Translation adjustments Village Operating Income 2011 at constant exchange rates 5 34 TAXES AND NON- 2010 2011 2012 Net income before taxes and non-recurring items 8 33 35 Capital gains on sale of assets 1 6 22 (8) (20) (32) Price-mix effect (2) Impairment / write-off / deconsolidation of Villages / other Change in margin on variable costs (1) Restructuring costs (7) (8) (10) Fixed sales and marketing costs (2) Net income before taxes (6) 11 15 Income tax (8) (9) (13) Net income/(loss) (14) 2 2 Volume effect Fixed operating costs Real estate costs Overheads Village Operating Income 2012 1 5 (1) 0 35 Net Income before taxes and non-recurring items increased to €35 million, having increased fourfold between 2010 and 2011. Fiscal 2012 continued to record the impact of non-recurring items related to completion of upscaling work, in order to achieve the strategic objective of two thirds of capacity in 4and 5-Trident Villages. These non-recurring items primarily include the following costs: (€32 million) in disposal costs, essentially for 8 Villages not suitable for the upscaling strategy, (€10 million) in restructuring costs. Furthermore, these non-recurring costs are partially offset by the results recorded from the disposal of securities and Villages, notably the Méribel Aspen Park Village. 32 2012 Annual Report MANAGEMENT REPORT Lastly, the €13 million of corporate income tax includes €3 million in taxes on disposals made during the year. Equity and liabilities Equity capital and minority interests Provisions Net income is unchanged from 2011 at €2 million. OTHER INCOME STATEMENT ITEMS FINANCIAL INCOME/(EXPENSE) 2010 2011 2012 (11) (6) (7) (10) (10) (6) Interest expense Disposal of securities & provisions Foreign-exchange differences and other Financial income/(expense) (21) (16) (13) 1 3 4 (2) (3) 1 (22) (16) (8) Average net debt (265) (215) (168) Calculated cost of debt Cash cost of debt (excl. IFRS impact) 8.1% 7.6% 7.7% 6.5% 7.1% 6.7% 10.11 10.12 516 512 522 48 50 51 Deferred taxes, net 30 29 27 Working capital 230 219 240 Net debt (in € millions) OCEANE 2010 & 2015 / ORANE Other interest expense 10.10 197 165 118 Total equity and liabilities 1,023 976 955 Gearing Working Capital / Village Revenue Capital employed*/Village Revenue 38.2% 32.2% 22.6% 17.2% 15.5% 16.6% 59% 54% 49% * Capital employed: Fixed assets net of government grants - Working Capital Fixed assets net of government grants fell €21 million compared to October 2011, principally due to disposals and depreciation being higher than the €60 million in investments, of which €50 million was disbursed over the fiscal year. Capital employed now stands at 49% of revenue, while it stood The financial loss of €8 million is a significant improvement compared to 2011 for three reasons: interest expense fell by €3 million, thanks to the drop of€47 million in average net debt, from €215 million in 2011 to €168 million in 2012; foreign-exchange differences, which refer mainly to the difference between the hedged prices and actual prices for the year, and are therefore not easily comparable from one period to the next, were positive in fiscal 2012; financial income benefited this year from €4 million related to the sale of securities and reversal of provisions, which are included in non-recurring items. at 59% in 2010, reflecting the Group’s lower capital intensity. Equity capital is up to€522 million, owing to the net income for 2012 and a positive exchange rate impact of €8 million. Working Capital, which is a resource for the Group, stands at €240 million. It is now 16.6% of revenue, an improvement of one point compared to 2011. Net debt is down very sharply at €118 million, and the gearing ratio has fallen 10 points to22.6%. CASH FLOWS FROM 2004 TO 2012 (in € millions) 2.2.4. Consolidated statement of financial position Assets Property, plant and equipment Intangible assets Non-current financial assets Total non-current assets Government grants Total assets 10.10 10.11 10.12 874 838 815 86 79 80 100 92 90 1,060 1,009 985 (37) (33) (30) 1,023 976 955 Over the period 2004-2012, the implementation phase of the upscaling strategy, disposals made by the Group offset investments. The Group was able to finance the entire upscaling of its Villages through disposals. 2012 Annual Report 33 MANAGEMENT REPORT 2.2.5. Capital resources STATEMENT OF CASH FLOWS (in € millions) Net cash from operating activities (statement of cash flows) Interest expenses paid 2010 2011 2012 67 69 63 17 21 11 reported (in € millions) 2010 2011 2012 Net Income/(Loss) (14) 2 2 Other (3) (1) (3) Depreciation 69 67 66 Other (5) (2) (11) Net cash flows from operating activities 81 89 71 Cash flow Change in working capital and provisions Net cash from operating activities 50 67 57 INVESTMENTS 17 2 6 (in € millions) 2010 2011 2012 67 69 63 (50) (50) Net Investments Property, plant and equipment (30) (43) (41) (8) (5) (7) (1) Capital expenditures (44) Disposals 18 19 42 Free cash flow 41 38 55 Translation adjustments and other 1 (6) (8) Reduction in net debt 42 32 47 (1) Intangible assets Financial Total net investments (6) (2) (2) (44) (50) (50) (2) (1) Net debt at start (239) (197) (165) Net debt at end (197) (165) (118) Net of government grants and insurance settlements (€6 million in 2010) Investments disbursed: (€50 million); Investments made: (€59.8 million) (2) The main investments during the year were made on Club Free cash flow excluding disposals and related costs (1) 27 26 36 Net of insurance settlements and government grants Med 2 (€7 million) and the Villages of Sandpiper Bay (€5 million), Yasmina (€4 million), Rio Das Pedras (€3 million) and Cherating (€3 million). Net cash from operating activities stands at €63 million. This slight decline compared to 2011 is primarily due to payments DISPOSALS related to Village deconsolidation costs of €21 million in 2012 (in € millions) versus €6 million in 2011. Disposals Deconsolidation Free cash flow, or cash flow available after taxes and financing 2010 2011 2012 14 17 39 costs, measures the cash flows generated by operating assets. Other 4 2 3 It is made up of cash generated by operations and Total disposals 18 19 42 investments net of disposals. Given the €50 million of investments disbursed in 2012 and the €42 million of proceeds Disposals stand at €42 million and consist primarily of the sale from disposals, free cash flow stands at €55 million. It has prices of the Village of Méribel Aspen Park for €20 million, as been structurally positive for the past three years and grew well as of the Villages of Lindeman Island and Bora-Bora and compared to 2011. of investment securities. Excluding the impact of disposals and Village deconsolidation costs, free cash flow of €36 million also experienced strong growth compared to 2011. INFORMATION ON THE GROUP’S NET DEBTS Net borrowings at October 31, 2012 break down as follows: 10.10 10.11 10.12 covenants Liquidity 291/155(3) 172 158 - Net debt (197) (165) (118) - 1.69 1.21 0.86 < 3.0 1.59 1.76 1.7 > 1.40 18x 19x 25x 38.2% 32.2% 22.6% Net debt was down sharply to (€118 million) in 2012 versus (€165 million) in 2011 and (€197 million) in 2010, and the gearing ratio fell 10 points to 22.6%, illustrating the improvement in the Group’s financial structure. Net cash generated from operating activities in the statement of cash flows is reconciled with the cash flows from operating activities in the consolidated statement of cash flows as follows: Net debt / Bank EBITDA(2) (3) Bank EBITDAR / (Interest + rentals) Bank EBITDAR(3)/ Adjusted financial expense(4) Gearing < 100% (1) €291 million at 10/31/2010 and €155 million following OCEANE redemption on 11/01/2010 34 (2) Bank EBITDA = EBITDA Village net of credit card fees (3) Bank EBITDAR = EBITDAR Village net of credit card fees (4) Financial expense adjusted for IFRS for OCEANEs 2012 Annual Report MANAGEMENT REPORT A detailed analysis of liquidity and debt is given in Note 19.5 to the consolidated financial statements. 2.2.6. Owned real estate portfolio Net book Net book value at value at (1) (1) 10/31/11 10/31/12 During the year, the Group worked to reduce its debt and improve its liquidity, both in amount and in maturity. As such, Club Méditerranée repaid on May 31, 2012 the loan secured I. Assets held for sale 37 12 II. Assets secured by dedicated loans 112 70 from the syndicated line of credit stood at €20 million. III. Assets that could be refinanced in the near term 132 188 INFORMATION ON THE CONDITIONS OF BORROWING IV. Other Village assets 390 379 AND THE FINANCING STRUCTURE Total owned Village property, plant and equipment 671 649 In light of its improved financial position, Club Méditerranée (1) net of government grants decided on May 31, 2012 to repay the €50 million loan (2) Assets used as security for the syndicated credit facility of €100 million (total net book value: €74 million) are included in “Other Village assets” since only 20% of the line is drawn down at October 31, 2012 and assets may, subject to the Banks’ prior agreement, be substituted for other assets of at least equivalent market value. by the Cancun Yucatán Village’s assets originally maturing in May 2017 in the amount of €50 million. At October 31, 2012, the Group’s liquidity stood at €158 million and the drawdown secured by the assets of the Cancún Yucatán Village ahead of schedule. This transaction will reduce the Group’s gross debt and optimize its cost of financing. INFORMATION CONCERNING ANY RESTRICTIONS ON THE USE OF CAPITAL THAT SIGNIFICANTLY INFLUENCED OR COULD SIGNIFICANTLY INFLUENCE, (2) Club Méditerranée has €188 million of assets spread over a number of Villages that could be subject to financing or refinancing transactions. DIRECTLY OR INDIRECTLY, THE GROUP’S OPERATIONS Bank credit or syndicated credit may contain early repayment 2.3. OUTLOOK FOR 2013 clauses, in particular in cases of a breach of covenants or disposals. Debt covenants (the most restrictive) are detailed in Note 19.5.2 to the consolidated financial statements (“Liquidity 2.3.1. Capacity Winter 2013 risk of financial liabilities and covenants”). (in thousands of hotel days) It should also be noted that the Group may, from time to time, 2 / 3 Tridents be subject to certain legal or financial restrictions limiting or 4 / 5 Tridents 2013 vs. 2012 Winter 2011 Winter 2012 Winter 2013 31% 27% 24% - 3pts 76% + 3pts 69% 73% restricting financial flows to the Parent Company. However, the impact of these restrictions is considered to have little significance (see Note 19.5.1 to the consolidated financial statements). Europe - Africa 2,875 2,909 2,752 - 5.4% Americas 1,475 1,539 1,557 + 1.1% 971 941 882 - 6.3% 5,321 5,389 5,191 - 3.7% Asia LIQUIDITY AND EXPECTED FUNDING SOURCES NEEDED TO HONOR THE GROUP’S COMMITMENTS In total, the capacity was deliberately adjusted downward in The Group has the necessary liquidity (available cash and bank lines) to meet its operating cycle and its investment plan for the next 12 months. to the consolidated financial statements (“Commitments”). CONTRACTUAL OBLIGATIONS See Note 18 to the consolidated financial statements: “Borrowings and other interest-bearing liabilities, Analysis of gross debt by maturity”. In the deteriorating economic climate in Europe-Africa, the the permanent closure of the Méribel Aspen Park and Coral The Group’s off-balance-sheet commitments are described in 29 Winter 2013 by 3.7% compared to the previous Winter. downward capacity adjustment of 5.4% is due to: OFF-BALANCE-SHEET COMMITMENTS Note TOTAL Beach Villages; the extension of the temporary closure policy of some Villages in North Africa; voluntary optimization of opening times for seasonal Villages in low season; the opening of a new 4-Trident Ski Village in Pragelato Vialattea, Italy, on December 16, 2012. In the Americas, capacity is up slightly by 1.1% due to the return to full capacity of the Sandpiper Bay Village in Florida, following the completion of upscaling works. In Asia, the sale of the 3-Trident Village on Lindeman Island explains the drop in capacity of 6.3%. 2012 Annual Report 35 MANAGEMENT REPORT For Summer 2013, Club Méditerranée also plans to adopt a prudent approach and anticipates a slight drop in capacity CAUTION FOR 2013 IN THE FACE OF UNCERTAINTY worldwide, but with variations by region: -6.2% in Europe- In a difficult economic climate in Europe, especially in France, Africa but +16.5% in Asia with the opening of Guilin in China. the Group decided on the following: capacity for Winter 2013 was deliberately adjusted to -3.7% 2.3.2. Winter 2013 bookings (vs. Winter 2012) at December 1, 2012 compared to the previous Winter. For Summer 2013, given an uncertain economic climate in Europe-Africa, the capacity of this region was also reduced by 6.2%; Total at December 1, 2012 last four weeks Europe - Africa - 0.8% - 5.1% maintenance of the Village network. Financial investment of Americas + 7.2% + 8.1% around another €10 million could be envisaged in order to Asia + 5.0% + 7.2% speed up development in some high-growth countries (Brazil, + 10.4% + 14.3% + 1.1% - 0.6% (at constant rates) Asia excluding Island exchange Lindeman Total Club Med investments will remain stable compared to 2012, in the region of €55 million as part of the continued upscaling and Total bookings to date are up 1.1% on Winter 2012. At the same time in the previous year, two thirds of Winter bookings had been made. Russia); Village optimization costs recorded in Management of Assets Operating Income should decrease significantly due to the completion of the upscaling. With this in mind, the Group’s free cash flow should be positive in 2013. Europe-Africa shows only a slight decline of 0.8% in orders. This includes a 38% fall for Club Med Business in France, a drop that must be put into perspective following a record Winter 2012, given it was almost 13% higher than the average 2.3.3. STRATEGIC OUTLOOK of the three previous Winters. 2015: Excluding Club Med Business in France, bookings were up CAPTURE GROWTH IN THE UPSCALE ALL-INCLUSIVE 1.2% in Europe-Africa, including growth of 1.2% in the VACATIONS MARKET Individual segment in France. Translated into numbers of ENTERING A NEW STAGE IN THE INTERNATIONALIZATION OF CLUB MED IN ORDER TO customers, this France figure is -3%, which compares with a Speeding up progress in high-growth markets France Individuals market that was down 10.3% over Winter With growth remaining steady in major markets with high 2013 according to data published by CETO (Tour Operator potential such as China, Brazil and Russia, Club Med has set Study Group) to the end of October. a new objective: to have one third of its customers from high- Furthermore, due to some of the Easter vacation being shifted growth markets by the end of 2015. In this respect, China will into May, Club Méditerranée and the rest of the French market will witness a negative effect at the end of the winter, which play a major role by becoming the second-largest market for Club Med by the end of 2015, with 200,000 customers, five will be offset next summer. Villages (including Guilin, the second 4-Trident Village, which Growth of 7.2% in the Americas and 5% in Asia is supported development of a new brand by Club Med adapted to suit the by a more favorable economic climate in these regions, based Chinese market. It will consist of upscale high-capacity hotel in particular on the dynamism of high-growth countries, resorts tailored to the needs of urban Chinese customers who primarily Brazil and China. Excluding Lindeman Island, growth want to spend long weekends in a natural environment while in Asia is 10.4%. remaining close to major cities. This offer will also be tailored will welcome its first customers in spring 2013) and the to business customers wanting to organize seminars. Continue to win market share in mature markets, including France, by strengthening premium distribution, by changing the pricing policy with a family offer now including no charge for children under six years of age, and by offering new products (new Club Med Discovery tours, new cruises on the Club Med 2). Highlighting the uniqueness of the Club Med brand At the beginning of 2013, Club Med will launch its new global campaign to strengthen its brand awareness, attract new customers and build their loyalty. In addition, to speed up its international expansion, Club Med continues to develop new distribution methods and has set the 36 2012 Annual Report MANAGEMENT REPORT objective of a fourfold increase in the number of Club Med concessions (shops in shops) and franchises by the end of 2015 (from 50 to 200). Optimizing the business model Club Med is going further in its upscaling with the aim of having three quarters of its capacity in 4- and 5-Trident Villages in 2015, with new openings from 2013 onwards like Pragelato Vialattea in Italy, Belek in Turkey and Guilin in China. These new Villages will increase the proportion of permanent Villages (or those with a long season) that have a large capacity. The majority of ongoing developments are carried out according to the management contract model with a view to speeding up the ‘asset-light’ strategy, improving return on capital employed and balancing the Villages portfolio. 2.3.4. SUBSEQUENT EVENTS There were no significant events after the close of the fiscal year. 2.3.5. OTHER INFORMATION DEPENDENCE ON PATENTS OR SUPPLY CONTRACTS None EXCEPTIONAL EVENTS, CLAIMS AND LITIGATION In fiscal 2012, there were no governmental, legal or arbitration proceedings which may have or have recently had significant effects on the financial position or profitability of the Company and/or Group, excluding those outlined in Section 2.4.4. ITEMS LIABLE TO HAVE AN IMPACT IN THE EVENT OF A PUBLIC OFFERING (ARTICLE L.225-100-3 OF THE FRENCH COMMERCIAL CODE) As part of its financing, Club Méditerranée has a syndicated credit line which includes creditors’ entitlement to early repayment in the event of a change of control of Club Méditerranée (see subsection 2.2.5. “Capital Resources” of this Management Report and Note 18 to the Consolidated financial statements). RELATED-PARTY TRANSACTIONS There are no transactions between related parties other than those described in Note 28 to the Consolidated financial statements. 2012 Annual Report 37 MANAGEMENT REPORT 2.4. RISK FACTORS WEATHER RISK Club Méditerranée’s corporate risk management policy is designed to effectively protect the interests of shareholders, customers and the environment. This policy resulted in the 2011 revision of the mapping of key operational risks, which prioritized issues according to their frequency and economic The Group’s vacation Village operations are particularly sensitive to occasional weather events. They may also be affected by more general adverse weather conditions such as too little snow in winter, or too much rain in summer. impact for the Group. It is complemented by the use of The Group is also subject to major weather risks such as geographical risk tables updated every six months by the natural disasters (e.g. hurricanes or cyclones in North America Internal Audit Department. Following a review of its risks, Club and the Caribbean, tsunamis in Indonesia, etc.). Méditerranée believes that there are no significant risks other than those presented below. The major weather risks represented by natural disasters (hurricanes, cyclones etc.) are covered by the Group’s insurance policies, with the stipulation that any operating 2.4.1. Risks activities related to the Group’s losses resulting from natural disasters are covered when damage is caused to property. This risk was highlighted in 2010 with the volcanic ash cloud and in 2011 with the tsunami in Japan. GLOBAL ECONOMIC RISK Club Méditerranée is leading global provider of all-inclusive vacations and is present in over 40 countries. RISKS RELATED TO SEASONALITY The Group makes a significant portion of its sales during the winter and summer vacations. It follows that the negative Economic slowdowns in the regions where the Group does impact on the Group of any event occurring over these periods business adversely affect demand for leisure activities in is amplified. general and for vacation travel in particular. The Group is exposed to the consequences of economic crises and reductions in consumer spending, which means fewer visitors to the Group’s vacation Villages resulting in a fluctuation in business volume. These effects are mitigated by the flexibility RISKS RELATED TO ACTS OR THREATS OF TERRORISM, RISKS OF WAR OR OTHER ADVERSE POLITICAL EVENTS of the Group’s business model under which its operating costs The Group’s presence in over 40 countries increases its have steadily improved in recent years. exposure to geopolitical risks and the threat of terrorism. RISKS RELATED TO COMPETITION The Group’s strategy aimed at limiting its exposure to these risks is based on: The Group operates in highly competitive markets, where the - the interchangeable nature of customer flows, which is a distinguishing factors are brand recognition, corporate image, natural consequence of the Group’s international presence and the price and quality of the services offered. Although the and the location of its operations in different regions; Group aims to raise its brand recognition continuously through advertising and promotional activities and the excellence of its - more flexible operational methods in vacation Villages, such services, it faces increasing competition in its various business as management contracts, in areas particularly exposed to regions. these risks; In addition, the Group’s priority is to become the worldwide - crisis management systems that are continuously adjusted specialist for upscale, friendly and multicultural all-inclusive based on lessons learned from experience; vacations, thereby increasing Club Med’s differentiation and - enhanced site safety including closer monitoring of those positioning in a market niche that is harder to penetrate. entering and leaving each Village. However, this specialist position could be challenged by a brand-name, vacation club competitor also offering upscale, These measures aim to protect assets and people, while all-inclusive vacations. ensuring the sustainability of operations. SUPPLIERS AND SUPPLY RISKS The Group’s purchasing policy, implemented in the Country Offices, centers on the notion of responsible procurement, including compliance by suppliers with local regulations (customs, combating clandestine work, respect for labor laws, etc.) and environmental protection. These principles of responsibility are laid down in the Ethics Charter and are subject to a specific contractual clause included in all new contract templates. 38 2012 Annual Report MANAGEMENT REPORT In defining procurement strategies, the Purchasing Department also takes into account Club Med’s risk of dependence on certain strategic suppliers as well as, in the French market for example, a systematic assessment of the financial health of major suppliers. The Green Globe certification process also helps to strengthen the quality control of environmental regulation monitoring in countries where our Villages are located, and to comply with these regulations. No environmental compensation arising from court judgments were booked in the fiscal 2012 financial statements of the Club Méditerranée Group. QUALITY RISKS / REPUTATIONAL RISKS Club Méditerranée is deeply concerned with customer satisfaction and providing high-quality products and services. The Quality Department and its contacts in the Business Units have established quality standards to ensure consistency of delivery as well as tools for measuring customer satisfaction. This process is detailed in the Chairman’s report on internal control and risk management procedures. Additional information on the Group’s sustainable development practices are given in chapter 3 of this document, “Sustainable Development”. SAFETY OF ASSETS AND PERSONS/ RISKS RELATED TO GLOBAL HEALTH DISASTERS SUCH AS EPIDEMICS Over the years, Club Med has developed a high degree of expertise in preventing risks related to the health, safety and 2.4.2. Risks related to the environment, hygiene and safety security of its customers and employees, as well as in crisis ENVIRONMENTAL implement appropriate solutions to manage said risks. RISK PREVENTION AND MANAGEMENT management. Village audits are conducted regularly so as to identify risks to the safety of people and assets and in order to The duties and responsibilities of the Health, Safety and The main potential risks to the environment associated with Club Méditerranée’s business focus on the management of waste and wastewater from vacation Villages as well as on Security Department in charge of these specific risks are described in subsection 4.4.2 of the Chairman’s report on internal control and risk management procedures. technical facilities and the storage of hazardous products. The outbreak of an epidemic or the fear that this could happen Prevention processes and regular checks by the technical are likely to have a negative effect on the number of people teams enable these risks to be managed. Sustainable vacationing in the Group’s Villages. A business continuity plan certification (Green Globe, EarthCheck or European Ecolabel), has thus been defined by the Group to minimize the risk of whose rollout is planned for 2015 across all the Group’s disruption to services in the event of an epidemic. Villages consolidates the environmental risk prevention process since it includes criteria covering all these risks and is RISKS RELATED TO CHANGES IN AVAILABILITY subject to annual audits (see chapter 3 “Sustainable OR PRICE OF RAW MATERIALS AND ENERGY Development”). Due to the restricted nature of these risks, no environmental RAW MATERIALS / ENERGY provisions or guarantees have been recognized in the fiscal The various projects undertaken by the Technical Department 2012 financial statements. and the presence of a Technical Manager in every Village RISKS RELATED TO REGULATORY CONSTRAINTS enables the Group to gradually reduce energy consumption in its Villages. The “Tech Care” reporting system ensures IN TERMS OF PREVENTION AND COMPLIANCE centralized management with detailed data by Village. Risks related to regulatory changes (described in subsection Training for teams and customer awareness, which have both 2.4.4 been strengthened as part of the rollout of Green Globe, also “Legal Risks”) specifically concern environmental regulations, which cover many areas and are constantly contribute to improved consumption management. changing throughout the world, sometimes resulting in contradictory regulations from one country to another. 2012 Annual Report 39 MANAGEMENT REPORT FUEL RISK OF FRAUD As the Group is not an air carrier, it has no direct exposure to Given the diversity of its worldwide locations, its culture, and oil-price risk. its values, Club Méditerranée has established rules and codes The risk associated with fuel surcharges charged by airlines is limited. The general conditions of sale for package deals include customer rebilling measures when permitted by the applicable regulations in the country concerned. of conduct that have been widely communicated to employees through an Ethics Charter (see subsection 4.4.1 of the Chairman’s report on internal control and risk management procedures). Over and above the various checks carried out by the Finance Department, the Internal Audit Department is also part of the 2.4.3. Organizational risks fight against fraud (see subsection 4.4.1 of the Chairman’s report on the objective of internal control). By encompassing all of the Company’s operational procedures, the internal control system described in subsection 4.4.2 of the Chairman’s report on internal control and risk management procedures helps manage the organizational risks that could have a significant impact on the Group’s ability to achieve its targets or manage its assets. The Internal Audit Department is tasked with evaluating the quality of the internal control system established for the organizational risks outlined below. When it comes to specific health and safety risks, targeted audits are conducted directly by the Health, Safety and Security Department. Organizational risks can be grouped into the following categories: ACCOUNTING AND FINANCIAL RISKS The books are kept locally by teams trained to apply the international financial reporting standards (IFRS) adopted by the Group. The Accounting Department plans and organizes all of the Group’s accounting work. During internal audits, any potential fraud risks identified (e.g. related to managing access to information systems, supervision of cash settlements in Villages, etc.) are systematically audited and the relevant teams are made aware of the preventive actions to be implemented. Furthermore, the risk of corruption (as measured by the Corruption Perceptions Index of civil society organization Transparency International) is one of the criteria used to plan the work of the internal auditors. RISKS RELATED TO HUMAN RESOURCES Through its Ethics Charter in particular, Club Méditerranée has defined and communicated principles of conduct and behavior to promote a set of informative and preventive measures applicable to the health, safety, comfort and proper conduct of its employees. INFORMATION SYSTEMS RISK Given the importance of system reliability and to minimize the The reliability of financial information and verification of risk risks of system downtime, Club Med has implemented a control in this area are ensured through: technical and operational system which is described in the - a customized accounting and management software package used by all Country Offices and Group Villages; - Group procedures; - monthly checks by the Group’s Finance Department at several levels (Headquarters, Business Units, Country Offices, Villages and Sales Offices); - the work of the Internal Audit Department. - the work of the Statutory Auditors. This internal control system is detailed in the Chairman’s report on internal control and risk management procedures. Chairman’s report on internal control and risk management procedures. RISKS RELATED TO THE GEOGRAPHICAL LOCATION OF SUBSIDIARIES All managerial staff have been educated on the various types of operational risk. Responsibility has been delegated to them on a segment / geographical basis so that decisions can relate more closely to the issues and realities on the ground. In addition, our subsidiaries outside France are required to apply our general policies and comply with our procedures. They are also encouraged to share experiences and best Every six months, the Audit Committee reviews the financial practices in the areas of business, the environment and statements and verifies the reliability of financial information. human resources. In this regard, the consolidation of subsidiaries by region (Business Units) encourages uniform methods across the Group. Club Méditerranée SA also ensures that our subsidiaries comply with local regulations. 40 2012 Annual Report MANAGEMENT REPORT - Following the sale of Jet tours in 2008, the buyer objected to 2.4.4. Legal risks the sale price, which it considered too high. In January 2010, REGULATORY RISK the buyer sued Club Méditerranée and its subsidiary Hôteltour, Due to the nature of its business and its presence in a large believes that the buyer’s action is unfounded. On March 30, number of countries, the Group is subject to varied, changing 2012, the Nanterre Commercial Court dismissed all the and sometimes contradictory seeking compensation for the alleged harm. The Group laws and regulations in numerous areas (safety, health and environment, tourism, buyer’s claims. The buyer appealed on May 9, 2012. transportation, taxation, etc.). The application of these laws - In fiscal 2011, a company that acquired a property complex and regulations can be a source of operating difficulties and in Italy from the Group in 2005 took Club Méditerranée SA to can lead to disputes with suppliers, owners, staff and even court in order to obtain the revocation, cancellation or local authorities. termination of the sale contract. Changes in laws and regulations applicable to the Group’s Aside from the above disputes and those for which provisions entities in countries of operation may in some cases restrict our ability to grow. They may also involve significant compliance costs which could negatively impact the Group’s results and outlook. LITIGATION RISK have already been booked, there are no other governmental, court or arbitration proceedings, including any proceedings of which the Company is aware that are pending or threatened, which could have, or have had in the past 12 months, a significant impact on the financial position or profitability of the Company and/or Group. The Group is party to a certain number of disputes and could in the future be involved in litigation. Under such litigation, it may be forced to pay damages and interest. In addition to the reputational harm resulting from an adverse court judgment, these payments could negatively affect the Group’s results and financial position. 2.4.5. Insurance – risk coverage Club Méditerranée’s risk management policy is part of a dynamic process: from the systematic and centralized identification of risks to the implementation and coordination of As soon as the risks identified and proven can be sufficiently insurance as part of worldwide programs, the organization of reliably evaluated, provisions are made taking into account the prevention and protection of assets and persons, and the nature of the business and its location. The estimate for these deployment of a global crisis management structure. Club risks is detailed in Note 16 to the consolidated financial Méditerranée has identified no significant risks not covered by statements in this Annual Report. insurance policies. The estimation of these risks was analyzed by management, The worldwide organization of financial coverage depends who considered that as at the reporting date, the various primarily on the transfer of these risks to the insurance disputes did not call for allocations to provisions other than markets in reasonable financial conditions, as part of the those already observed and mentioned in Note 16 to the insurance available in these markets in terms of guarantees consolidated financial statements in this Annual Report. Provisions have therefore not been made for the following significant disputes: and coverage limits, without using a captive insurance or reinsurance company. Deductible amounts charged to the Group’s companies are consistent in particular with optimizing the ratio of coverage to - The Société Martiniquaise des Villages de Vacances (SMVV) overall risk cost. received grants from the European Regional Development The financial stability of our insurance partners is regularly Fund (ERDF) for the renovation of the Boucaniers Village in verified. Overall, the main worldwide players participating in 2003-2004. This project was audited by the European Court of major insurance programs of the Group are: Marsh (world Auditors, which considered that it was not eligible for an ERDF leader in insurance brokerage), Generali (for the Third-Party grant. In 2011, the European Commission ordered the French Liability program) and ACE (for the Damages program) in government to repay the ERDF grant in the amount of €12.5 partnership with the London market. million. The French government sought an annulment of said The main global insurance programs are as follows: ruling before the General Court of the European Union. The General Court of the European Union upheld the ruling against the French government. The French government filed an appeal against this decision on March 5, 2012. As a last resort, the French government could ultimately require SMVV to reimburse it for this sum. - Global Third-Party Liability program with respect to customers and third parties in general, renewed on November 1, 2012 with Generali. To reduce our exposure to risks, in the interests of our customers, we have set up reporting systems providing detailed and summary information by Village, country and region, on the number and circumstances of claims, as well as the related cost. This information ensures 2012 Annual Report 41 MANAGEMENT REPORT that immediate action is taken to implement preventive and referencing purposes, we shall make several references to this safety measures; Note. - Damages / Business Interruption Program: The “All Damages MARKET RISK (except those expressly mentioned)” benefits are paid up to the amount of insured capital; “Business Interruption” benefits cover the discounted gross margin of the Group’s companies, in accordance with the analysis of Maximum Claim Possible and for maximum insurance coverage of €100 million per claim. The program was renewed in 2012 with ACE and with key insurers of Club Méditerranée; - in addition to insuring our own risks, we offer all of our Note 19 to the consolidated financial statements covers: - Currency risk (Note 19.1) - Interest rate risk (Note 19.2) - Equity risk (Note 19.3) CREDIT AND COUNTERPARTY RISK customers throughout the world extensive assistance cover purchased from Europ Assistance. Note 19.4 to the consolidated financial statements covers credit and counterparty risk of sales, investments and 2.4.6. Financial risk management In the normal course of business, the Group is exposed to various financial risks, including market risk (particularly currency risk and interest rate risk), credit risk and liquidity risk. The Group may use derivative financial instruments to hedge currency risks arising in the course of its business and interest rate risks on floating-rate debt. In practice, these instruments are used primarily to hedge currency risks on forward transactions. The Treasury and derivative instruments. LIQUIDITY RISK Liquidity risk is managed by using diversified sources of financing. At October 31, 2012, Club Méditerranée had total liquidity of €158 million. Section 2.2.5 of this Management Report details the Group’s cash management. Financing department identifies, assesses, manages and Note 19.5 to the consolidated financial statements also hedges financial risks centrally in accordance with the policies presents detailed information of the Group’s liquid positions, approved by the Audit Committee. the financial liabilities of the Group by maturity and the debt Note 19 to the consolidated financial statements presents covenants belonging to different financing arrangements. details on the financial risk management policy. For cross- 42 2012 Annual Report MANAGEMENT REPORT 2.5. PARENT COMPANY The Parent Company of the Club Méditerranée Group is Club Méditerranée SA. As well as acting as the Group holding company, Club Méditerranée SA markets and operates Villages under the Club Med brand in France and abroad. Consequently, its financial results and their year-on-year change express the Group’s performance only partially and do not reflect the same trends as the consolidated financial statements. Club Méditerranée SA ended fiscal 2012 with a net loss of €4 million, compared with a net profit of €7 million for the year ended October 31, 2011. The accounts are presented in chapter 5 of this document, “Financial Statements”. Information on trade payment terms Law No. 2008-776 of August 4, 2008 on the modernization of the economy and Decree No. 2008-1492 of December 30, 2008 made pursuant to Article L. 144-6-1 of the French Commercial Code. Schedule of trade payments on payables outstanding at the reporting date In accordance with the so-called LME law on economic modernization, Club Méditerranée SA’s schedule of trade payments on payables outstanding at the reporting date (invoices received) is as follows: in € millions Total Due 1 to 30 days 31 to 60 days 28 2 25 1 16 7 Trade payables recorded 2012 -of which disputed invoices Trade payables recorded 2011 -of which disputed invoices 2 24 1 1 This amount does not include invoices not received as at the preparation date of the financial statements in the amount of €41 million, versus €34 million in 2011, or trade payables falling outside the scope of the LME Law (foreign branches) in the amount of €21 million, versus €23 million in 2011. 2.6. MANAGEMENT REPORT CROSS-REFERENCE TABLE MANAGEMENT REPORT CROSS-REFERENCE TABLE PURSUANT TO ARTICLES L. 225-100 ET SEQ OF THE FRENCH COMMERCIAL CODE Activity Report Section 2 2 5 2 Note 2.1 2.5 5.2 2.2 3. Key financial performance indicators 2 2.2 4. Analysis of business trends, results and financial position 2 2.2 5. Significant events occurring between the reporting date and the drafting date of the management report 2 2.3.4 1. Position and activity of the Company in the fiscal year 2. Results of the activity of the Company, its subsidiaries and the companies it controls 6. Trends and outlook 2 2.3 N/A N/A 8. Supplier payment terms 2 2.5 9. Description of main risks and uncertainties 2 10. Guidance on the use of financial instruments: objective and policy of the Company in terms of financial risk management 2 5 11. Investments over the last three fiscal years 2 2.4 2.4.6 5.1.2 Note 18 and 19 2.2.5 12. Significant equity interests or control taken during the fiscal year in companies headquartered in France 5 5 5.2.2 Note 1.1 5.1.2 Note 9 7. Research and development 2012 Annual Report 43 MANAGEMENT REPORT Corporate Social Responsibility Section 13. Information on the manner in which the Company takes into account the social and environmental impacts of its activity 3 14. Key environmental and social indicators 3 Governance Section Note Note 15. Body chosen to undertake executive management of the Company 4 16. List of all positions and functions held in any company by each of the corporate officers during the past fiscal year 4 4.1.2 17. Compensation and benefits of any kind paid to each corporate officer during the past fiscal year 4 4.6 18. Breakdown of fixed, variable and exceptional components of such compensation and benefits, and calculation criteria 4 4.6 19. Commitments of any kind benefiting the executives 4 4.6 N/A N/A 4 4.1 20. Terms and conditions for the transfer of bonus shares allocated to executives during their terms of office 21. Transactions carried out by executives and persons closely related thereto involving the Company’s shares Capital and Ownership Section Note 22. Ownership structure and changes during the fiscal year 1 1.8 23. Employee share ownership 1 1 5 5 1.8 1.8 5.1.2 Note 13.1.2 5.2.2 Note 3.6 5 5 5.1.2 Note 32 5.2.2 Note 7 N/A N/A 27. Dividends and other distributed income paid over the previous three fiscal years 1 1.7 28. Information likely to have an impact in the event of a takeover bid 2 2.3.5 24. Purchase and sale by the Company of its own shares 25. Names of and stakes held in controlled companies 26. Disposals of shares to adjust for cross-shareholdings Additional information 29. Lavish spending 30. Results for the previous five fiscal years 31. Injunctions or fines for anticompetitive practices 32. Information on stock option plans granted to corporate officers and employees 33. Information on bonus shares allocated to corporate officers and employees 34. Summary table of authorizations in force to increase the share capital and use of such authorizations during the fiscal year 35. Information on facilities classified as “Seveso high-threshold” sites 44 Section Note N/A N/A 5 5.2.1 N/A N/A 4 5 4.6 5.1.2 Note 14.1 N/A N/A 1 1.8 N/A N/A 2012 Annual Report SUSTAINABLE DEVELOPMENT 3. SUSTAINABLE DEVELOPMENT From 2006 to 2012, the Sustainable Development Department operated on the basis of a roadmap developed in 2006, working cross-departmentally across the entire Company and using simultaneously carried out background studies: Since November 2011, it has reported to the VP Human Resources, a member of the Senior Management Committee. This new alignment reflects the desire of the company to engage more effectively in the social and environmental responsibility process and also the growing importance it - an LCA (Life Cycle Analysis) places on this. - a desired non-financial rating The Sustainable Development Department works closely with - a general public survey (customers and prospects) the various other departments (support and operational), particularly with the likes of the regional Technical - an initial summary and environmental benchmark of the Departments (including the heads of the Energy and Green Villages Spaces Environment Departments in the Europe-Africa region), the In 2012, work began on the renewal of the vision and commitment to social responsibility over 5-7 years, again in conjunction with all Company departments. It is based on the observation that because Club Méditerranée has often driven or supported “positive cultural change,” it is in regional Operations Departments, the Purchasing Department, the Services Department, the Construction and Development Department, and the Legal Affairs Department. Since 2011, an organization dedicated to the deployment of the Green Globe process has been implemented in the Europe-Africa Business Unit (BU EAF) with: a privileged position to contribute today to making “sustainable - Green Globe Trotters who start and support the process in more desirable.” several Villages, managed by the Sustainable Development This is reflected in two aspects: - making Club Méditerranée responsible - in order to maintain its legitimacy and right to operate - through eco-certification in particular; - increasing appreciation for sustainable development to make Department; - one Green Globe Coordinator per Village, who is a Village team member; - support from the Quality Control and Safety Department of the BU EAF. it profitable (because it is attractive), and enabling GMs to In the Americas, the certification process is managed by the acquire a taste for it through customer experience, appealing Quality Department of the BU North America and by the to their generosity ... Technical Department for South America, supported by Technical Managers in Villages. Organization of Sustainable Development at Club Méditerranée In Asia, the approach initiated in Europe-Africa was adopted in late 2012, and a Green Globe Trotter has been appointed for the region to deploy certification in 2013. The Sustainable Development Department, created in 2005, was part of the Communication Department until October 2011. For more information on the Sustainable Development Policy followed by Club Méditerranée: http://www.clubmed-corporate.com 2012 Annual Report 45 SUSTAINABLE DEVELOPMENT ISO 26000 areas Summary of Sustainable Development chapter-correspondence with the ISO 26000 standard Communities and local development Consumer issues Fair practice Environment Working conditions and relations Human rights Governance ↓ ↓ ↓ ↓ ↓ ↓ ↓ 3.1 Continued deployment of eco-certification of Villages 3.1.1 Certification of operations p. 49 √ √ √ √ √ √ 3.1.2 Certification of construction p. 50 √ √ √ √ √ √ √ √ √ √ 3.2 Customers: quality and safety to ensure lasting confidence 3.2.1 3.2.2 3.2.3 Quality each day Health, safety and security Accessibility of Villages for disabled people p. 51 p. 51 p. 52 3.3 Staff: responsibility, employability 3.3.1 3.3.2 3.3.3 3.3.4 3.3.5 Employment snapshot Work organization Labor relations (Global) Training Equality p. 52 p. 56 p. 57 p. 58 p. 59 √ √ √ √ √ √ √ √ √ √ √ √ 3.4 Communities: respecting, contributing, building appreciation 3.4.1 3.4.2 3.4.3 3.4.4 Respect and an invitation to respect 3.4.1.1 3.4.1.2 3.4.1.3 3.4.1.4 p. 62 through combating the sexual exploitation of children in tourism through marketing material through the Ethics Charter through the agreement on fundamental human rights signed with European and international labor unions Contribution to local development 3.4.2.1 through local employment 3.4.2.2 through developing employability 3.4.2.3 through local purchases (see 3.5.2) 3.4.2.4 through supporting the creation of micro-businesses (Agrisud) 3.4.2.5 through the prevention of counterfeiting 3.4.2.6 through transferring know-how More than contributing: solidarity with the Club Méditerranée Foundation Openness to the host country and an invitation to Discovery p. 63 √ √ √ √ √ √ √ √ √ √ √ √ p. 65 p. 65 3.5 Suppliers: ensuring a responsible partnership 3.5.1 Responsible purchasing policy p. 66 3.5.2 Local purchases p. 66 √ √ √ 3.6 Environment: protecting, valuing 3.6.1 3.6.2 3.6.3 3.6.4 3.6.5 Preventing pollution 3.6.1.1 managing waste and pollution risks 3.6.1.2 reducing and recycling waste 3.6.1.3 managing hazardous waste 3.6.1.4 managing the storage and use of harmful substances Sustainable use of resources 3.6.2.1 reducing dependence on fossil fuels 3.6.2.2 ensuring water conservation 3.6.2.3 resource preservation: careful purchasing in sensitive sectors Reducing GHG emissions(*) and adapting to climate change 3.6.3.1 through low-emission buildings 3.6.3.2 during operation 3.6.3.3 through an optimized transportation policy 3.6.3.4 by encouraging carbon offsetting 3.6.3.5 through preparing for adjustment to climate change Protecting biodiversity 3.6.4.1 during construction 3.6.4.2 during operation of Villages Raising customer awareness p. 67 √ √ √ √ √ √ √ √ √ √ √ p. 70 p. 75 √ √ √ √ √ √ √ p. 77 p. 81 √ See also other chapters 2.4 4 5.2 46 Risk Factors Corporate governance Financial statements (*) GHG: greenhouse gases p. 38 p. 85 p. 181 √ √ √ √ √ 2012 Annual Report √ √ √ √ √ SUSTAINABLE DEVELOPMENT SIGNIFICANT PROGRESS IN 2012 * 53% of Villages operated in 2012 are Green Globe or Earth Check eco-certified (versus 32% in 2011) * GM satisfaction: up 3.7 points compared to the last 3 years average * AIDS: “the boat against HIV,” free HIV screening at Cap Skirring, 3,850 training courses given * Law on Accessibility (due 2015): upgrading rooms in six out of 25 Villages in France to bring them into line with new standards * Broadening of most social data published to cover a global scope * Signature of an agreement in June 2012 on Gender Equality in the Workplace (CMSA company) * 4.93% employment of people with disabilities at the end of November 2012 in France * Award of a BrailleNet accessibility silver label for the Club Méditerranée recruitment website * Distribution of 610,000 ECPAT flyers since 2005 (compared with 540,000 in 2011) * Ongoing partnerships with ECPAT (and the Atfalouna association in Morocco for on-site prevention) * Presentation of the Ethics Charter on the clubmedjobs.com website and the corporate website * 74% of GOs/GEs employed locally * 93% of purchases made locally (where the origin is known, i.e. in 65% of cases) * Renewal of the partnership with Agrisud; launch of the fourth project in Tunisia * Opening of the ninth Club Med Foundation Sports School * Launch of the Friends of the Club Méditerranée Foundation, appealing to customers’ generosity * 10,000 “Let’s take care of the environment together” posters put up in customers’ rooms (versus 6,500 in 2011) * Publication of the Sustainable Purchasing Charter on the www.suppliers.clubmed.com website * 55% of electricity purchased in France is certified from renewable sources (versus 50% in 2011) * Range of eco-labeled dishwashing products across France * 100% of wastewater is treated and 40% of Villages use wastewater for irrigation (versus 33% in 2008) * 71% of Villages are monitoring waste (versus 58% in 2011) * 18% of electricity purchased is from renewable sources * 10% reduction in energy consumption per hotel day since 2008 * 28% reduction in the consumption of fossil fuels since 2008 * 5% reduction in water consumption per hotel day since 2011 * 13% of water used is recycled and reused (versus 10% in 2008) * 43% reduction in the tonnage of paper purchased for Europe-Africa country brochures since 2008 * 15% reduction in emissions (scopes 1+2) since 2008 * CO2 emission survey linked to Village GO/GE travel at 32 Villages (versus 19 in 2011) * 2012 extension of biological control against harmful insects at the Gregolimano site, Corsican Villages and villas in Albion * Clear Art Planet and Happy Nature activities and workshops deployed in all family Villages Please refer to other relevant sections of the Annual Report 2012 Annual Report 47 SUSTAINABLE DEVELOPMENT points between 2011 and 2012, mainly reflecting transparency This progress up to 2012 is reflected in particular by: efforts; - its presence for the third year running in the Gaia Index: Club Méditerranée is one of the 70 companies selected for the 2012/2013 Gaia Index out of a total of 230 participating companies. The Club Méditerranée score has risen continuously over the last three years and improved by 3.41 48 - unsolicited assessments were conducted by the extrafinancial ratings agency Vigeo in September-October 2011, showing a consolidation of the Company’s position in its sector in all areas but one, despite the ratings agency’s strengthening of requirements, and a sector leader position in two areas. 2012 Annual Report SUSTAINABLE DEVELOPMENT 3.1. CONTINUED DEPLOYMENT OF ECO-CERTIFICATION OF VILLAGES Obtaining these labels, all of which are specific to tourism, requires compliance with standards but also continuous improvement. They cover all areas of sustainable tourism (economic, social, cultural and environmental) and are internationally renowned. Club Med is fully aware of the positive and negative external effects of its activities, which is why we want to make constant improvements in this area and manage these effects carefully. To do so, the choice of sustainable certification was approved as a strategic priority for the Company. In 2011 and 2012, we focused on developing the Green Globe (GG) process, with the creation of deployment tools (Village diagnostics, Green Globe self-assessment, configurable action plans, training modules, etc.), recruiting and supporting Green Globe Trotters, who organize the process in Villages, and monitoring and supporting the Villages involved. Club Med thus wishes to certify the operations of all Villages by 2015 and to develop construction certification, as was already the case in Valmorel (HQE) in 2011. In addition, the certification of tours according to ATR (Action for Responsible Tourism) standards is also an objective. This approach, which provides a solid structure for sustainable development in Villages and at headquarters in support functions, covers sustainable tourism in exhaustive depth, becoming a roadmap for services such as purchasing and service delivery. It allows every business and every player to gain a better understanding 3.1.1. Certification of operations and consideration of the challenges of sustainable tourism: 100% of the GOs and GEs in a Green A thorough analysis of the various international labels for hotel Globe-certified sustainable Village are trained in sustainable establishments was conducted, and Club Méditerranée is the development issues and their implications for day-to-day only tourism group with experience of three internationally service, while Village Managers are given objectives about recognized sector labels: the European Ecolabel for tourist obtaining and maintaining certification. accommodation (EE), EarthCheck (EC) and Green Globe Certification (GGC). Green Globe Certification Green Globe international certification for sustainable tourism was created in 1993 in the United Kingdom. Based on the commitments made by the tourism industry at the 1992 Earth Summit in Rio de Janeiro, it applies to all tourism sectors. This demanding certification demonstrates the commitment of establishments to an active approach to sustainable tourism and ensures they achieve high performance and good practice in environmental, social and workplace issues. A member of the Global Sustainable Tourism Council (GSTC), Green Globe developed its standards based on recognized international standards issued by the GSTC, known as Global Sustainable Tourism Criteria. These standards cover the three cornerstones of sustainable development and are based on forty areas broken down into more than 300 compliance indicators, some of which are mandatory and others optional. Certification is granted (audit by an independent third party) when the mandatory requirements are met and when the compliance rate by indicators per area is greater than 50%. Continuous improvement is required to maintain certification. For more information: www.greenglobe.com/france/ . 2012 Annual Report 49 SUSTAINABLE DEVELOPMENT Evolution of eco-certifications at the end of November 2012 2008 2009 2010 2011 2012 76 75 74 71 68 1 2 8 23 36 Share of eco-certified Villages as a % of number of Villages 1% 3% 11% 32% 53% Share of eco-certified Villages as a % of Village Business Volume 1% 3% 17% 38% 54% number of Villages operated and opened for a full season (excluding boats) Number of eco-certified Villages The aim for 2013 is to achieve 70% certification of the network. Summary of eco-certified Villages in operation at the end of November 2012 Green Globe Certification, unless stated otherwise: EC (EarthCheck) or EE (European Ecolabel) Certification Year France 2008 Opio EAF Americas outside France 2009 Ixtapa (EC) 2010 Cancun (EC) Columbus (EC) Chamonix 2011 Tignes Val d’Isère Serre Chevalier La Palmyre Vittel Le Parc Vittel Ermitage Napitia Marrakech Palmeraie Marrakech Medina Djerba la Douce Djerba la Fidèle Gregolimano Palmiye Albion Les Villas d’Albion La Pointe aux Canonniers 2012 Peisey Aime la Plagne La Plagne 2100 Valmorel Les Chalets de Valmorel La Caravelle Les Boucaniers St Moritz Wengen Cap Skirring Kemer Hammamet Bodrum 3.1.2. Certification of construction Asia Cherating Beach Rio das Pedras (EC) whether they are located in cold, temperate or hot countries. They offer topics for discussion on each issue and recommend In 2012, construction of the Valmorel Village was “NF HQE pragmatic solutions. The major environmental challenges are Process” certified for the design, scheduling and completion classified according to five major themes which are then phases. This label recognizes environmental quality in four broken down into specific technical issues: Energy, Water, areas: eco-construction, eco-management, comfort and health. Waste, Pollution and Biodiversity. A sixth issue based around care and management for beaches and the coastline is Club Méditerranée’s own Guidelines for Environmental currently under review and will soon be added to these Construction serve as a guide for program managers from Guidelines. the Club Méditerranée Construction Department responsible for the building and renovation of the Group’s Villages. These guidelines are the result of an overall reflection on how environmental challenges apply to Club Méditerranée Villages, 50 A feasibility study on BREEAM (BRE Environmental Assessment Method) labeling, adapted to the specific features of Club Méditerranée Villages, is under way with the BRE (Building Research Establishment) and Greenaffair. The 2012 Annual Report SUSTAINABLE DEVELOPMENT option to apply this process to all new construction projects is still under consideration. 3.2.2. Health, Safety and Security The Club Méditerranée Health, Safety and Security policy is supported by a dedicated team at the headquarters as part of 3.2. CUSTOMERS: QUALITY AND SAFETY TO ENSURE LASTING CONFIDENCE the Legal Affairs Department. It is based on: - information: drafting the Trident “health” pages, advice for travelers; 3.2.1. Quality each day - prevention, through a worldwide health watch: emerging The Club Méditerranée Quality procedure is based on a long- diseases, monitoring epidemics, drafting sanitation procedures standing culture and tools embedded in the practices of each (food hygiene, childcare, sports, leisure activities), health business, such as standards of service quality (Quali Signs), audits conducted by medical officers in Villages; business standards (Pro Signs) and measuring compliance through Mystery GMs. Customer satisfaction is always uppermost in Club Méditerranée’s concerns and is measured by the satisfaction survey (GM Feedback), by following up letters from GMs or by on-the-spot surveys in Villages and - training: production and distribution of modules on various topics: health, addiction, emergency actions, diet, sun exposure, but also training given to doctors (diving and childcare) and seminars organized for medical officers; “Tell us everything” surveys. All written complaints are handled - medical assistance: partnership with Europ Assistance in personally. managing difficult cases, psychological support in times of See section 4.4.2.2. on the control environment and internal crisis; standards and 4.4.4. on system control and monitoring for a - crisis management: round-the-clock availability, coordinating full description of Quality tools. the various people involved. In 2012, the Quality Department specifically helped to improve See subsection 4.4.2.3. on “players” for a complete description quality processes and knowledge within Club Méditerranée by: of the organization of the Health, Safety and Security - improving Quality tools with a new way of communicating Department. “GM Feedback” results to be closer to the operational teams; Significant progress made in 2012 is as follows: - developing an ergonomic tool to manage product standards; - Various prevention modules were given to Village staff: - creating a website hosting quality data and results intended 1.200 GOs/GEs trained in the “health prevention” for operational staff; module; - performing ad hoc analyses to better understand our 1.300 GOs/GEs trained in alcohol prevention (a customers’ satisfaction. partnership with Professor Philippe Batel enabled us to develop a new module suitable for GOs/GEs) In addition, the Quality Department contributes to the strategic development of Club Méditerranée - the “GM Feedback” questionnaire has evolved to monitor reaction to: 350 volunteers trained in emergency actions; 500 volunteers trained to use the defibrillator; 500 GOs/GEs trained in food hygiene (the new module - the specific services offered by 5-Trident Villages and 5- created by kitchen and bar staff has already been widely Trident Areas; distributed throughout Villages); - the loyalty program; - the Village welcome given to new GMs. Additionally, a specific questionnaire was drafted for the Valmorel chalets. - Health and safety rules, classified by business, were updated and posted on a website accessible from Villages; - In partnership with local associations, staff from the Cap Skirring Village and local communities benefit from free HIV screening and support in accessing care and follow-up; - As part of a partnership with GBC (Global Business Coalition for Health) and with “Health In Business,” Club Méditerranée took part in the operation “The boat against HIV,” allowing employees from the Boucaniers Village (Martinique) and local communities to benefit from free HIV screening and prevention programs near the Village. 2012 Annual Report 51 SUSTAINABLE DEVELOPMENT The number of claims (theft and accidents) in Villages was unchanged in fiscal 2012, while costs related to these claims fell by 63% (€1.2 million in 2012 vs. €3.2 million in 2011). Graph 1: Distribution of FTE staff by BU in 2012 (Scope: Global excluding Corporate) 3.2.3. Accessibility of Villages for disabled people Compliance of French Villages with regulations that will take effect on January 1, 2015 is being coordinated by a working group on public-building accessibility for disabled people made up of the Construction Department, Technical Department, Legal Department, and Strategic Marketing Department, reporting to the CEO Villages EAF. At the end of 2010, accessibility audits for all Villages in France were finalized. An analysis of these audits and initial budgeting for the deployment method were implemented in Graph 2: Age and seniority pyramids in 2012 (Scope: Global) 2011. Phase 1 work began in 2012 by upgrading rooms in six of France’s 25 Villages to ensure compliance with new standards. 3.3 STAFF: RESPONSIBILITY, EMPLOYABILITY 3.3.1. Employment snapshot 3.3.1.1 NUMBER OF EMPLOYEES In 2012, the Club Méditerranée Group had 12,827 full-time equivalent (FTE) employees, broken down by region into Corporate, Commercial and/or Operational Business Units. The employment of this staff covers 37,855 posts (number of contracts managed reflecting our seasonal business in the Villages) and a number of employees present at least once over 2012 standing at 22,972. 52 2012 Annual Report SUSTAINABLE DEVELOPMENT Table 1 - Distribution of staff by region, gender, age, seniority and job site (Scope: Global) Human Resources Indicators 2010 2011 2012 Number of employees Number of posts Number of FTEs of which women (%) of which men (%) of which employees with permanent contract (%) 23,752 38,691 13,340 38% 62% 50% 23,348 38,860 12,974 39% 61% 51% 22,972 37,855 12,827 39% 61% 49% Under 25 25-34 35-44 45-54 55 years and over 16% 36% 25% 16% 7% 6,725 5% 8% 19% 33% 35% 16% 35% 25% 17% 7% 6,561 5% 9% 17% 28% 41% 17% 34% 25% 17% 7% 6,336 5% 9% 14% 26% 46% 2,318 2,834 2,018 67% 33% 95% 2,275 2,797 1,945 67% 33% 96% 2,309 2,634 1,945 67% 33% 96% 3% 32% 34% 22% 8% 1,916 1% 8% 22% 20% 49% 3% 31% 34% 23% 9% 1,862 1% 10% 18% 19% 51% 3% 29% 35% 23% 10% 1,864 2% 12% 15% 20% 51% 21,434 35,857 11,322 46% 54% 33% 67% 36% 64% 42% 21,073 36,063 11,029 47% 53% 34% 66% 38% 62% 43% 20,663 35,221 10,882 48% 52% 35% 65% 39% 61% 41% 18% 36% 23% 15% 6% 4,809 7% 8% 18% 38% 29% 19% 36% 23% 16% 7% 4,699 7% 9% 16% 32% 37% 19% 35% 24% 16% 7% 4,473 6% 8% 14% 29% 43% by region Total number of Group employees Employees by age Employees by seniority (permanent staff) Less than 6 months 6 months - 2 years 2-5 years 5-10 years 10 years and over Employees at Headquarters & Country Offices Number of employees Number of posts Number of FTEs of which women (%) of which men (%) of which employees with permanent contract (%) Employees by age Under 25 25-34 35-44 45-54 55 years and over Employees by seniority (permanent staff) Less than 6 months 6 months - 2 years 2-5 years 5-10 years 10 years and over Village employees Number of employees Number of posts Number of FTEs of which Winter seasonal (%) of which Summer seasonal (%) of which women (%) of which men (%) of which GOs (%) of which GEs (%) of which employees with permanent contract (%) Employees by age Under 25 25-34 35-44 45-54 55 years and over Employees by seniority (permanent staff) Less than 6 months 6 months - 2 years 2-5 years 5-10 years 10 years and over 2012 Annual Report 53 SUSTAINABLE DEVELOPMENT The proportion of women is higher at Headquarters and in Country Offices than in Villages. The proportion of employees with over 10 years’ seniority has continued to grow since 2010, permanent contracts varies widely: in Villages they account for only 41% compared with 96% at Headquarters and Country Offices. reaching 46% of permanent staff in 2012. The proportion of Table 2 – Subcontracted activities (Scope: CMSA + France subsidiaries) Main subcontracting items (over €1 million) (CMSA Villages, subsidiaries and headquarters) in € thousands 2010 2011 2012 Ski school (ESF) 12,052 11,922 12,535 Maintenance 9,286 9,088 9,501 Accommodation 4,765 2,228 1,457 IT services 4,400 4,600 5,052 Linen 2,847 2,920 3,028 Securi y + fixed subcontracting 2,327 4,867 3,984 External services 1,491 1,691 1,730 Spa 1,472 1,126 439 From one year to the next, Club Méditerranée always outsources the same types of activities. In 2012, accommodation (rooms and public areas) and security monitoring activities at Peisey (including the spa), Tignes and Méribel were brought back in house. Those activities which now represent the highest costs are: the ski school, maintenance, security/monitoring, accommodation (public areas) and linen. Table 3 – Payroll (Scope: Global) 2010 2011 2012 Change 12 vs. 11 Change 12 vs. 10 Headquarters & Country Offices (115.4) (122.3) (124.1) 1.4% 7.5% Villages (175.0) (177.1) (181.3) 2.4% 3.6% (290.4) (299.5) (305.4) 2.0% 5.2% Global Payroll (in € millions at constant exchange rate) Global 54 2012 Annual Report SUSTAINABLE DEVELOPMENT 3.3.1.2 ENTRIES AND DEPARTURES (Scope: Global) Employee Turnover Permanent / Open-ended contracts New hires Overall 2010 2011 2012 1,193 1,207 1,223 Recruitment 653 717 702 Made permanent 540 490 521 Headquarters & Country Offices 304 342 381 Recruitment 147 194 245 Made permanent 157 148 136 Villages 889 865 842 Recruitment 506 523 457 Made permanent 383 342 385 959 814 658 employee decision 402 474 384 employer decision 505 312 213 by mutual agreement 50 21 33 other (death, retirement, illness) 2 7 28 281 218 240 employee decision 97 139 138 employer decision 132 59 71 by mutual agreement 50 20 30 other (death, retirement, illness) 2 0 1 Villages 678 596 418 employee decision 305 335 246 employer decision 373 253 142 by mutual agreement 0 1 3 other (death, retirement, illness) 0 7 27 2010 2011 2012 25,269 25,820 25,280 245 202 235 25,024 25,618 25,045 Leavers Overall Headquarters & Country Offices Employee Turnover Seasonal / Fixed-term contracts New hires Headquarters & Country Offices Villages Analysis of labor flows since 2010 shows an increase in new hires and a decline in leavers in terms of permanent / open-ended contracts. Recruitment on fixed-term contracts remained relatively stable over the period. Table 4 - Mobility from non-EU countries to France Home countries for non-EU GEs Winter An agreement on Summer 2010 2011 2012 2010 2011 2012 Turkey 130 144 172 0 0 0 Tunisia 59 61 58 0 0 0 Morocco 112 90 84 30 30 25 Mauritius 7 25 45 14 20 44 Brazil 5 2 7 0 0 0 the fundamental labor rights and international mobility of GE employees in the Europe-Africa EFFAT (European Federation of Food, Agriculture and Tourism region was signed on July 28, 2009 with European labor union 2012 Annual Report 55 SUSTAINABLE DEVELOPMENT Trade Unions) and international labor union IUF (International extending it to GEs from other countries in the Europe-Africa Union of Food, Agricultural, Hotel, Restaurant, Catering, region. Tobacco and Allied Workers’ Associations). As was the case in previous years, the mobility of our non-EU This agreement is in two parts: GE staff continued to grow in 2012, in line with our desire to - the first part covers compliance of all Club Med establishments worldwide with fundamental labor standards, such as the prohibition of child labor and the right to join a labor union; boost mobility in accordance with our contractual commitments. This mobility allows us to address several issues: - continue to develop our local labor pools, giving our identified potential staff the opportunity to travel and train; - the second part aims to regulate mobility of non-European GE employees (Africa region) working in Villages in Europe. The initial agreement from 2004 had made it possible for GEs from Turkey to work in France during the winter seasons. The - build loyalty in our local labor pools, and increase our attractiveness as an employer; - optimize our effective seasonal resources; highly positive feedback from this international mobility - support the upscaling of Club Méditerranée by assigning initiative led the business to consider making it permanent and high-performing workers to our modernized or 4- and 5-Trident Villages. 3.3.1.3 COMPENSATION Table 5 – Average cost of salaries (Scope: Global) Average monthly cost of salaries per fulltime equivalent 2010 2011 2012 Average Cost of Permanent GOs (4,166) (4,404) (4,466) Average Cost of Seasonal GOs (2,404) (2,542) (2,608) Average Cost of Permanent GOs (1,116) (1,178) (1,257) Average Cost of Seasonal GOs (1,281) (1,336) (1,374) Headquarters & Country Offices Villages 3.3.2. Work organization Table 6 – Average working times (Scope: France) The Paris and Lyon head offices and the agencies have been Average weekly working time in force since January 1, 2000 covered by a working-time agreement since 1999. They operate on a working week of 37 hours and 30 minutes and Paris, Lyon HQ 35 hours Travel agencies 35 hours weekends for public holidays over the year. Practically no Villages in France 35 hours overtime hours are counted at these sites. In the French benefit from 12 days off in lieu as well as two extended Villages, GOs and GEs are entitled to time off corresponding to the increases acquired for time worked between 35 and 39 hours. 56 2012 Annual Report SUSTAINABLE DEVELOPMENT Table 7 – Absenteeism (Scope: CMSA) Absenteeism CMSA only 2010 Total CMSA Rate of Absenteeism (%) 2011 2012 3.6% 3.9% 4.1% Total Length in days 48,097 54,589 56,851 Number of absences entered Average Length of each Absence (in days) 6,934 7,532 9,528 6.9 7.2 6.0 3.0% 3.4% 3.7% Total Length in days 28,577 34,135 36,311 Number of absences entered Average Length of each Absence (in days) 5,704 6,187 8,325 5.0 5.5 4.4 5.6% 5.8% 5.7% Total Length in days 19,520 20,454 20,540 Number of absences entered Average Length of each Absence (in days) 1,230 1,345 1,203 15.9 15.2 17.1 Villages CMSA Rate of Absenteeism (%) Headquarters CMSA Rate of Absenteeism (%) 3.3.3. Labor relations (Global) Staff Representative bodies meet each month at the headquarters in La Villette, the office in Lyon and every Village 3.3.3.1 CLUB MEDITERRANEE SA located in France. Scope: Paris La Villette HQ / Lyon Office / 42 Club Med The collective agreements signed : Voyage (CMV) travel agencies in France / CMSA staff based at St Ouen / Villages France excluding subsidiaries In June 2012, Club Méditerranée signed a three-year agreement with all five labor unions on Gender Equality in Staff representative bodies: the Workplace. The Works Council, composed of 12 standing members, 12 The agreement on the employment of older workers, signed in alternate members and 5 union representatives, meets December 2009, remains in force. monthly. It was convened 14 times for extraordinary meetings during 2012. The main topics tackled in 2012 were: In accordance with the commitments made, a committee featuring all Central Staff Representatives meets annually to - the “AZUR” project: changes to the organization of the monitor the agreement on the employment of older workers. Europe-Africa Business Unit (EAF); The first was held April 28, 2011 and the second April 11, - variable compensation of Club Med Voyage travel agencies; 2012. The agreement was originally set to expire at the end of 2012, but it has been extended until the enactment of legal - project to optimize the invoice process for Headquarters and provisions governing the forthcoming generation contract (in Villages in the Accounting Department. 2013). The European Social Dialogue Committee (CEDS), created The agreement on the employment of disabled people, set to in 1996 (before this was required by law), is currently made up expire in late 2012, will be renegotiated with the labor unions of 10 members (6 French, 2 Italian, 1 Greek and 1 in early 2013. Portuguese). Its annual plenary meeting was held on October 15, 2012 in Paris. Labor relations training was then provided 3.3.3.2 FRENCH SUBSIDIARIES for members over two days in the Vittel Village (Vosges, Here is a list of the various French subsidiaries of Club France). Méditerranée: The Health, Safety and Workplace Conditions Committee - Société Hôtelière du Chablais (SHC): Village of La Caravelle (CHSCT) is made up 12 members working at the headquarters (Guadeloupe); in La Villette, at the Lyon office, in the travel agencies, at the St Ouen site and in Villages. Its members were re-elected on October 1, 2012. 2012 Annual Report - Société de Gestion Hôtelière et de Tourisme (SGHT): Village of Pompadour (Corrèze), 57 SUSTAINABLE DEVELOPMENT - Société Martiniquaise des Villages de Vacances (SMVV): 3.3.3.3 VILLAGES OUTSIDE FRANCE Village of Boucaniers (Martinique), In all countries where Club Méditerranée operates one or more - Société de Villages de Vacances (SVV): Village of Opio-en- Villages, there is union and/or staff representation. Provence (Alpes-Maritimes), Labor relations are managed locally at both Village and - Club Méditerranée Centre d’Appel Européen (CMCAE): Country level according to the issues discussed. office in St Ouen (Seine-Saint-Denis). Each of the subsidiaries contains the following: 3.3.4 Training - a Works Council; - a Health, Safety and Workplace Conditions Committee; The three biggest talent development priorities for Club Med - a Staff Representative Body; are as follows: - One or more labor union organizations. - Continue to develop our marketing subsidiaries: Each subsidiary negotiates and enters into its own collective Strengthen our customer focus; agreements on wages, working time and equality (agreements Develop a marketing approach that is consistent with our on the employment of older workers and on gender equality in upscale positioning. the workplace, etc.). - Continue to enhance the professionalism of GO and GE teams to deliver services that combine class with friendliness and warmth. - Continue to develop managers to increase motivation and promote the Club Med ethos. Table 8 – Training in 2012 (Scope: Global) 2010 Number of trainees Hours Europe - Africa 8,588 North America 11,149 Asia 2011 Hours/ trainee Number of trainees Hours 128,970 15.02 10,247 84,317 7.56 10,883 4,328 24,250 5.60 Latin America 2,631 12,309 Total 26,696 249,846 2012 Hours/ trainee Number of trainees Hours Hours/ trainee 140,513 13.71 11,863 120,703 10.17 81,000 7.44 7,284 103,953 14.27 5,029 29,979 5.96 4,231 36,494 8.63 4.68 2,304 13,231 5.74 2,586 17,276 6.68 9.36 28,463 264,723 9.30 25,964 278,425 10.72 Since 2010, Campus has also been held in Asia. In 2012, this 3.3.4.1. VILLAGE GOs AND GEs The development of Village teams (GOs and GEs) is a priority that spearheads our strategy. Numerous training sessions are held throughout the year in the Villages of the various regions. These are complemented by Campus, which since 2006 has become a vital event staged in the Village of Vittel (Vosges, France) with more than 1,600 trainees from around the world. The 2012 event specifically aimed to: - develop and strengthen the technical expertise and relational aspect in an upscale, friendly and multicultural environment; 3.3.4.2 GO HEADQUARTERS AND OFFICES Four years ago, Club Med set up a training program to speed up development of managerial potential in Key GOs at Headquarters and Offices (i.e. Club Med’s high-potential This specific training program aims to: - strengthen their leadership and people management skills; - develop their managerial skills; sharing and friendship among trainees, particularly through training designed to mix GOs from Villages and those from Offices (Key GOs, etc.); - strengthen managerial skills related to the Club Med ethos. 58 (from Offices and Villages). staff). behaviors of our GO and GE teams, emphasizing the - encourage Asia Campus was staged in Cherating, with some 250 trainees - improve their command of the Club Med Business Model. In addition, given the internationalization challenges facing Club Med, key GOs also follow a language-learning program (English or French). 2012 Annual Report SUSTAINABLE DEVELOPMENT Around thirty GOs have taken part in the Expert Program. Between 2005 and 2008, Club Méditerranée took part in the This program, created in 2012, targets GOs who are known Averroes project, which sought to advance the debate on the and recognized for their expertise, committed to the success of practices of non-discrimination in businesses and public the Company, and possess a specific skill in an area that is institutions. From the outset, Club Méditerranée’s labor unions key for Club Med’s customers, business or GOs/GEs. representatives were involved in the working groups. The aims of the Expert Program are as follows: Two studies have been carried out within Club Méditerranée, - develop and build loyalty of Expert GOs through a selective program; one focusing on potential gender-related discrimination, the other on the impact of the actual or assumed origins of employees on their career. The second study involved ranking - promote the transfer of rare skills to perpetuate them within “potentially discriminating or non-discriminating” first names, in the Company; order to measure the gap between these two categories in - develop transferable skills, in addition to their expertise, allowing them to continue to grow and strengthen their role as experts. terms of earnings and career development. Club Méditerranée is the first French company to have carried out a study on such a scale, which also required authorization from the French data protection agency (CNIL). The final report on the For two years, all Headquarters and Office managers have work from the Averroes project was published at the end of taken part in the Manager by Club Med training program. The 2009. aims of this worldwide program are as follows: - specify, develop and strengthen the managerial practices needed to consolidate our business model; - prepare for the future of a profitable Club Med, relying on managers to increase the motivation and well-being of teams This work resulted in 20 recommendations, which served our ambition to embed diversity within our processes and to sustain our legitimate reputation as a diverse and multicultural company. The challenge is to work on both the promotion of equal opportunities and the prevention of discrimination. for sustainable performance; Here is a summary of the actions undertaken: - support our operational decentralization via a culture of - application of the Averroes recommendations when the HR shared managerial practices, in line with our values and website was overhauled: removal of the expression “native management principles. language” in favor of “language spoken most fluently”, adding This permanent program is currently being rolled out across all Business Units of Club Méditerranée. the words “no qualification/degree”, and explanations provided for requesting nationality etc.; - entry into force of the new recruitment file template, drafted in accordance with the Averroes recommendations (no photo, removal of unnecessary phrases, and so on); 3.3.5. Equality As shown by its signing of the Diversity Charter in 2004 (the year it was created), Club Méditerranée has for a long time been aware of issues of corporate diversity. Thanks to its tradition and specifically given the countries where it operates, Club Méditerranée encourages diversity and actively seeks it out through recruitment and career management. This cultural mix and diversity are cornerstones which have for many years, but now more than ever, helped to build the culture and identity of Club Méditerranée. Diversity is now a strategic and long-lasting corporate issue, - diversification of recruitment and partnership sourcing; - integration into the 2011 training plan of Diversity / Nondiscrimination Awareness (a day with concepts and role-play provided by the ISM Corum firm, which supported Club Méditerranée through the Averroes process) for HR staff in Headquarters and Villages and older employees in Paris and Lyon (90 people concerned); - work on recruitment requirements to reduce the number of people recruited but not allocated; - signing of a collective agreement on gender equality; loyal to the history and values of Club Méditerranée. To this - Visuals for “employer brand” communication highlighting end, an Ethics Charter, outlining the commitments and staff whose gender and origin is underrepresented. responsibilities of Club Méditerranée in this field, was signed in January 2009. 2012 Annual Report 59 SUSTAINABLE DEVELOPMENT ORIGIN-RELATED Agreements entered into with countries where Club GENDER-RELATED Méditerranée is established are part of the international Between 2011 and 2012, all French subsidiaries of Club management of employees and highlight one of our core Méditerranée (outlined earlier in the document) entered into an values: multi-culturalism. agreement on Gender Equality in the Workplace with their The diversity of GO and GE recruitment is thus reflected in the respective labor unions. number of different countries of origin represented in each For its part, Club Méditerranée SA signed the agreement in Village: June 2012 with all five labor unions. - 98 nationalities; This agreement applies to employees working in France - 85% of Club Méditerranée Villages have seven or more nationalities among their employees; (Villages, Agencies or Offices) or subject to French labor laws. It aims to advance the principle of equal opportunities in employment relationships and enable everyone to exercise - 35% of Villages have 14 or more nationalities; their family responsibility more, based around three action areas: recruitment, promotion and work/life balance. - some Villages even have up to 26 different nationalities. Here are some examples of measures implemented as part of this agreement: AGE-RELATED In 2009, Club Méditerranée SA and all the French subsidiaries - setting goals to increase the proportion of women promoted of Club Méditerranée (outlined earlier in the document) to Head of Department in the Mini Club, Events and Bar entered into a collective agreement or action plan on the subsidiaries; employment of “older” staff, i.e. aged 50 and over. - establishing a leaving interview and a return interview with Given the specific features of the Company (most employees the manager in the event of maternity, paternity and parental work leave; in Villages, geographic mobility constraints), the agreement entered into by Club Méditerranée SA decided on an overall objective of employee retention and on the following areas of action: - development of skills, qualifications and access to training; - transfer of knowledge and skills, and the development of tutoring: end-of-career planning and transition between work and retirement; early career advice via the implementation of mid-career interviews for employees entering their 46th year. - paying paternity leave above the social security cap; - extending recourse to exceptional “sick child” leave (five days per year) to cover: the adjustment period required for childcare methods (nursery, childminder, nanny); starting kindergarten. An Indicator Tracking Committee will meet each year with Central Staff Representatives. DISABILITY-RELATED The annual Indicator Tracking Committee meeting with Central Mobilization on the issue of disability continues. Created in Labor Representatives took place on April 11, 2012. 2007 in Paris at Club Méditerranée SA via the signing of an The agreement specifically enabled: - the creation of a team of ad hoc older recruiters: Talent Finders. Based in Paris, the 16 Talent Finders organize recruitment sessions for Villages roughly once a month, allowing them both to develop new skills and to pass on their knowledge and experience; - the creation of personalized retirement support workshops: allows employees aged 58 to talk about their approach to the transition between work and retirement through such topics as family, inheritance, health and so on. Though actions such as tutoring or mentoring have not been rolled out for the moment, these will be discussed again as part of a new agreement relating to the generation contract, which will be negotiated during the first half of 2013. agreement with all five labor unions, Mission Handicap, through its Mission Head, enables the Company to: - adapt recruitment and integration processes for disabled people; - implement employee supervision for those with a disability; - support those who need it by adapting their jobs both in terms of equipment and working times. Mission Handicap developed further in 2010 with the appointment of a Recruitment Manager based in the Lyon Office to work with Village recruitment teams and Human Resource Managers (HRM), which has since brought about: - an increase in the number of hires of disabled people; - an improvement in terms of monitoring and finding the right jobs for this group of people. 60 2012 Annual Report SUSTAINABLE DEVELOPMENT >> Figures for 2012: >> Actions undertaken: - 36 seasonal employees recruited over the year, of whom Furthermore, Mission Handicap endeavors to be visible two were long-term unemployed; internally and externally: - 12 long-standing employees took the required steps in 2012 - through training employees in France and raising their to submit their Recognition of Disabled Worker Status; awareness; - 2 Village seasonal workers recruited on work/study contracts - through hosting the French fencing team in a Village; and two trainee employees were awarded fixed-term Village contracts after their internship; - 1 seasonal employee hired for the position of bartender has been promoted to Assistant Bar Manager, while another seasonal employee hired for the position of commis chef has been promoted to demi-chef de partie; - Of our disabled workers, 4 employees are identified as potential talents, and as such they follow a specific development program; - 1 fixed-term contract employee and 1 professional contract employee at the headquarters in Paris. - by adapting workstations and purchasing suitable equipment (ergonomic seats, software for the visually impaired, etc.) or adjusting schedules; - through employee transportation assistance between home and the workplace; - through increased participation across France at recruitment fairs dedicated to disabled people; - through its participation in national disability week and in ADAPT fairs in Lyons and Paris, and through its presence on the internet with HandiChat; - through contacts with Cap Emploi and disability consultants at employment hubs (in all regions of France); - through partnerships highlighting vacancies on websites specializing in recruiting disabled people (AGEFIPH handica.fr, jobékia, etc.): through the renewal of partnerships with two mainstream employment websites: Régionjob.com and Monster.fr; through its presence in the media: The Etre magazine to highlight the Company’s commitments and the logo and signature of Mission Handicap. Working with the Purchasing Department has helped to identify long-term actions with work-based assistance companies / adapted organizations: - partnership with a work-based assistance company for chocolates delivered to our customers at the end of the year in Villages in France; - requests made to work-based assistance companies for festive events at the Headquarters, such as leaving drinks and other seasonal celebrations; - monitoring of a contract with a work-based assistance company for responses to CVs sent to the Company’s Headquarters; - Work with the Mission Handicap communication company to ensure that printing services are performed with assistance companies or adapted organizations. The same thing goes for the Lyon Recruitment Department’s communication company; - partnership between the Club Méditerranée Publicity Department and HANDI PRO AM, with a holiday up for grabs as part of their competition. In addition, Mission Handicap contributed to making the Club Méditerranée recruitment website accessible to the visually impaired or hard of hearing (website address: www.clubmedjobs.fr). The site was awarded the BrailleNet accessibility silver label upon release. 2012 Annual Report 61 SUSTAINABLE DEVELOPMENT 3.4.1.2 THROUGH MARKETING MATERIAL The new logo: In 2008, a Responsible Tourism Charter was drawn up to raise awareness on respecting host countries and the local environment, culture and economy; since summer 2008, all European and African Villages’ Discovery Areas have displayed the Charter and distributed it to all GMs going on excursions. Deployment continued in 2009, and since 2010 it has appeared in the Club Med Discovery brochure and all its GMs’ travel diaries. Several versions were drafted, depending 3.4. COMMUNITIES: RESPECTING, CONTRIBUTING, BUILDING APPRECIATION on the specific features of host countries, cultures and issues, The first thing to note is that, in addition to the actions each room reminding guests of the specific features of the described local Village in terms of energy, water, waste management and communities is also taken into account as part of Green Globe environmental protection and enhancement, inviting customers deployment (see subsection 3.1.1 on the certification of to adopt actions and behaviors that respect both communities Villages). In fact, this has an impact on relations with host and the environment. At the end of 2012, these posters were communities, particularly in the form of socio-economic and displayed in over 10,000 GM rooms. below, management of impacts on and a version in French and English exists for each of them. Since 2010, as part of the Green Globe process, a “Let’s take care of the environment together” poster has been put up in cultural criteria. As part of Green Globe training, all GOs and GEs in the 3.4.1. Respect and an invitation to respect 3.4.1.1. BY COMBATING THE SEXUAL EXPLOITATION OF Villages in question are also asked to raise awareness on these issues with GMs. CHILDREN IN TOURISM The partnership with ECPAT was renewed in 2012, with 3.4.1.3. THROUGH THE ETHICS CHARTER, DISTRIBUTED further distribution of the joint Club Méditerranée - ECPAT TO ALL GOS AND GES (GLOBAL) brochure adapted to suit the NGO’s latest communication The Ethics Charter lists the commitments and principles that campaign. Leaflets are sent to the homes of French customers govern the Company’s relationship with its host countries. bound for sensitive countries; awareness is also raised through the commercial website in several countries, including France and the United States. Since 2012, the Ethics Charter has featured on the Clubmedjobs.com website and can be consulted or downloaded from the corporate website. In 2012, more than 70,000 brochures were sent to the homes of French customers, bringing the total number of brochures For more information about the Ethics Charter and its sent since 2005 to more than 610,000. distribution, please see subsection 4.4.2.2. “THE CONTROL ENVIRONMENT” / “Internal standards” and access the Ethics In terms of prevention on the ground, we continued our Charter via the link: support for the Atfalouna association, which helps street children in Marrakech (financial support, donation of www.clubmed-corporate.com/charteethique equipment, children invited to festive events, etc.). 62 2012 Annual Report SUSTAINABLE DEVELOPMENT 3.4.1.4. THROUGH THE AGREEMENT ON FUNDAMENTAL HUMAN RIGHTS SIGNED WITH EUROPEAN AND INTERNATIONAL LABOR UNIONS 3.4.2. Contribution to local development 3.4.2.1. THROUGH LOCAL EMPLOYMENT % of local employment in As outlined in “Mobility from non-EU countries to France” 2010 2011 2012 77.12% 76.23% 74.26% 22.88% 23.77% 25.74% villages (global) (page 55), an agreement on the fundamental labor rights Employment of local GOs/GEs Employment of international GOs/GEs and international mobility of GE employees in the EuropeAfrica region was signed July 28, 2009 with European labor union EFFAT (European Federation of Food, Agriculture and Tourism Trade Unions) and international labor union IUF (International Union of Food, Agricultural, Hotel, Restaurant, Catering, Tobacco and Allied Workers’ Associations). establishments worldwide with fundamental THROUGH DEVELOPING EMPLOYABILITY: TRAINING AND MOBILITY This agreement contains a section on compliance by all Club Med 3.4.2.2. labor standards laid down by the International Labor Organization (ILO), such as the prohibition of child labor and the right to join a labor union. The strengthening of skills and development of employability for local staff (mostly GEs, primarily working in the hotel services, maintenance and catering professions) is a priority for the Company. An increase in the rate of trained GEs can be explained in particular by: - the proliferation of Village Training Coordinators in Villages in the Americas, Asia and Europe-Africa; - an increased presence of the Talent University at Village openings or renovations for on-site training. Table 9 – GE Development (Global) Assessments carried out in Villages 2010 2011 2012 % of GE positions assessed 65% 67% 66%* Training for GEs 2010 2011 2012 % of GEs trained 33.55% 35.76% 35.04% 2010 2011 2012 % of GEs changing post Winter season N vs. N-1 7.47% 6.96% 5.24% % of GEs changing post Summer season N vs. N-1 6.56% 6.14% 6.03% % of GEs having worked outside their home country 9.00% 9.20% 10.01% Professional mobility (*) Estimated at Nov. 1 supporting the creation of viable and sustainable very small 3.4.2.3. THROUGH LOCAL PURCHASES businesses close to Club Méditerranée Villages in southern- See subsection 3.5.2 “Suppliers: ensuring a responsible hemisphere countries. Club Méditerranée is committed to partnership” / “Local purchases” funding research and support projects in several Villages, in the amount of €60,000 per year, and to providing commercial 3.4.2.4. THROUGH SUPPORTING THE CREATION OF outlets for farmers supported in this way. As such, it is the VERY SMALL BUSINESSES: THE PARTNERSHIP WITH leading tourism partner of the Agrisud NGO. AGRISUD In 2012, support to Agrisud continued and was confirmed over In 2008, the Group underlined its commitment to playing an many projects: active role in the economic development of the regions where Brazil: it is based by signing a partnership agreement with AGRISUD, the international solidarity association that has been working - for sustainable development in southern-hemisphere countries production group (west of Rio) with Abio, the local Agrisud maintaining support of the Serorgânico agricultural since 1986, combating poverty through the creation of very partner; small family businesses. - Club Méditerranée has purchased from the group since This partnership aims to promote economic and social ties summer 2011, with its organic products served each day at between Club Méditerranée Villages and their environment by 2012 Annual Report 63 SUSTAINABLE DEVELOPMENT lunch in a mixed salad to expose them and highlight them to In 2012, the first Agrisud missions carried out in Djerba customers; enabled: - the results of the partnership are positive, both in terms of - identification of the current range of products on the island commercial success and the quality of relationship and and its potential in the short, medium and long term; dialogue between the partners. Some adjustments must be studied in more depth (delivery periods, volumes, diversity of supply, etc.), but all parties were satisfied with the first months - determination of the circuits to set up for each product (direct, short and occasionally long circuits); of operation and are willing to commit to continue to improve - identification of part of the criteria to be included in the the partnership. specifications for product referencing. Senegal: As such, since November 2012, honey produced on the island - at Cap Skirring in 2012, deliveries accounted for nearly 9.3 tons of quality products (i.e. 21% of vegetable supplies to the Club Méditerranée Village, a threefold increase over the previous season) and diversified products (21 different vegetables); 149 women were involved; - communication with customers continued in connection with the supply of the Club Méditerranée Village from truck farmers in the Cap Skirring area: by a beekeeper supported by Agrisud has been available at the buffet tables in the Djerba La Douce Village. 3.4.2.5. THROUGH THE PREVENTION OF COUNTERFEITING As it believes that counterfeiting is totally opposed to healthy and sustainable local development by encouraging illegal work, stifling a country’s economic growth, hindering local creation and falling outside all social and environmental standards, weekly exhibitions presenting the project and products: Club Méditerranée chose to get involved in the fight against these are well-liked by both the truck farmers, who can talk this scourge, and in June 2007 signed a partnership with about their work with the customers, and the customers UNIFAB (Union of Manufacturers), a French anti-counterfeiting themselves, who can find out about the origin of the body of more than 400 companies. products they consume; visits offered to customers who can then find out how the vegetables are produced and how the truck farmers are supported as part of the project; a book of recipes using vegetables grown in the gardens, Inclusion of this topic as part of the awareness-raising program for teams and GMs is continuing, especially in terms of the Sustainable Tourism training courses for Club Med Discovery guides and the deployment of Green Globe eco-certification for Villages. and introducing the women who grow them, was released in the 2012 season with all proceeds going to Agrisud. Morocco: The project, started in Igran Asni in 2010, aims to professionalize small fruit farms and enable them to better promote their products. The first phase was set up over 18 months (mid-2010 to the end of 2011) in the Circle of Asni (El Haouz Province - South Morocco): 3.4.2.6. THROUGH TRANSFERRING KNOW-HOW Thanks to its international vision and culture of innovation, Club Méditerranée is often in a position to implement hitherto non-existent techniques in some countries. Progress made in 2012: - in order to cope with the rapid spread of the red palm weevil, Technical Managers and our green space service managers in - 16 very small businesses were strengthened from a the Mediterranean basin continued to receive training on how technical, economic and organizational perspective; to detect, prevent and eradicate this highly destructive insect - an eco-farming cooperative was created to ensure the sustainability of the project’s achievements; - 963 tons of fruit were produced over the 2012 campaign (+27% compared to 2011); - 59% of all fruit produced is premium quality; - Two tons of fruit were sold to the Club Méditerranée Village for palm trees. The training was set up in 2011 with the help of a researcher at INRA (French Institute for Agricultural Research); - As part of the opening of the next Club Med Village in Guilin, China, building work began in 2012 on a swimming pool benefiting from fully biological treatment. This pool will be the first of its kind in China, as well as in Club Méditerranée. in Marrakech; - the project is now set to take off, with more than 30 farms keen to take part. Tunisia: Particularly sensitive to the climate created by the Arab Spring, Club Méditerranée chose to make special efforts in Tunisia in 2012, expanding its partnership with Agrisud to the country. 64 2012 Annual Report SUSTAINABLE DEVELOPMENT 3.4.3. More than contributing: solidarity with the Club Méditerranée Foundation This year was marked by the 12th anniversary of the Global Snack Event, which welcomed 3,000 children across the world, the renewal of the collection on behalf of the Petits Princes Association over the Winter season, raising €55,116, the The Club Méditerranée Foundation, which celebrated its 34th continued development of Foundation Espaces, and the birthday in 2012, aims to promote volunteering and the opening of the ninth Club Med Foundation Sports School for transfer of employee skills for solidarity missions, as well as underprivileged children in Yabuli, China. The 2011 award for the recycling of Club Méditerranée equipment that can be Best Corporate Social Responsibility (CSR) Initiative was useful to associations. In 2012, 2,115 volunteer GOs worked given by Peace and Sport to the Club Méditerranée for the Foundation, and their involvement represented 11,486 Foundation for the Sport Schools concept. hours of voluntary work, of which 7,584 came from working time. The number of hours devoted to performing solidarity missions was up 16% on 2011. Since June 2012, with the launch of the Friends of the Club Méditerranée Foundation, Club Med customers have had the opportunity to financially support selected solidarity programs in France and Morocco. Support and donations to communities by the Club Méditerranée Foundation (in € thousands) Club Méditerranée Foundation budget Valuation of skill transfer out of GOs/GEs’ working times Valuation of volunteering outside working time Donations Total Club Méditerranée Foundation 2009 2010 2011 2012 114 114 114 114 90 73 61 117 195 74 116 143 92 93 59 70 491 354 350 444 Disclosure according to the guidelines of the Global Reporting Initiative (D4 indicator of GRI 3 Tour Operator) covering only the Foundation’s budget exclusive of actions spearheaded by the Sustainable Development Department and by sites In addition, following the opening of Albion Villas, a donation of €97,000 was made to the “Land of Peace - Foundation for Childhood” Association to create an “Awakening the Senses and Stimulation” center to help children, especially vulnerable children, in the region. 3.4.4. Openness to the host country and an invitation to Discovery Because traveling also means getting off the beaten track and finding less obvious routes to discover different cultures, countries, sites and people, the Village Discovery service and This space for play and cultural expression, which will be open Club Med Discovery offer activities, excursions and tours that early in 2013, is expected to welcome over 15,000 children allow small groups of visitors to see the world differently, with during its first two years of operation - some 50 children per a maximum of 24 participants for tours. The Village Discovery day. These children will come from kindergartens and schools service and Club Med Discovery continue to commit to a more of the Rivière Noire and Lower Plaines Wilhems districts, as sustainable, responsible style of tourism. The Responsible well as from other organizations looking after children. Extra Tourist Charter continues to feature in brochures and support will be given to children in the poorest regions of customer communications, while guides have been trained in Albion and Canot. sustainable tourism and our commitment to promoting sustainable development has been formalized in contracts with service providers. GMs are increasingly interested in exploring their host countries, as well as the areas surrounding the Villages. Despite a challenging political environment, revenue from the Village Discovery service per hotel day is thus up 8% in Europe-Africa. 2012 Annual Report 65 SUSTAINABLE DEVELOPMENT As part of the Green Globe process, efforts are specifically 3.5 SUPPLIERS: ENSURING A RESPONSIBLE PARTNERSHIP made in the following topics in partnership with the operational 3.5.1. Responsible purchasing policy - biodegradability of cleaning and hygiene products in the teams: Respect for Club Méditerranée values and its commitment to soap dispensers in public areas and rooms; civic participation is one of three missions assigned to the - ecological supplies (certified or derived from recycling Purchasing and Logistics Department, along with contributing subsidiaries); to the Company’s income and value creation, and meeting the - seasonality of food products; customer promise thanks to a qualitative, differentiated offer. The development of responsible purchasing is one of the five - not using chorine to bleach cotton-based products; hubs of the Purchasing policy, alongside the creation of long- - energy-efficient electrical appliances; term - withdrawal of disposable products; relationships with strategic suppliers, helping to implement new products and services, cost reduction, and - packaging management (reduction at source and recovery contributing to innovation. In real terms, the inclusion of sustainable development in by suppliers); purchases occurs at each stage of dialogue with the supplier. - printing on recycled paper or paper certified by FSC/PEFC. - Club Méditerranée displays its ambitions and its Sustainable The Wood and Fish Purchasing Charters continued to be Purchasing Charter at its website www.suppliers.clubmed.com, implemented, and organic cotton purchases for some GO where suppliers and prospects are requested to lay out their clothing were maintained. responsible approach on the identity sheet they fill in to gain In 2012, a study was conducted to better track sustainable recognition and possibly join the suppliers panel; purchases, and indicators were created in the product - Questions regarding the responsible approach are posed database automatically during calls for tender, though the level required environmental or social labels. Supplier surveys were initiated to identify the purchase of products with varies by country; by different buyers. - Sustainable-development criteria are part of the selection For more information on purchases in sensitive sectors from criteria for the awarding of supplier contracts; an environmental perspective, see subsection 3.6.2.3. - The Company applies a policy that gives priority to certified 3.5.2. Local purchases suppliers The vast majority of material goods purchased throughout the or those who have implemented the best environmental and social practices. There is growing interest in these topics among our suppliers: Our buyers, who spread a message of corporate, social and year for a given Village comes from suppliers in the country where it is located. In 2012, this rate stood at 93.5% (data calculated where available, i.e. for 65% of total purchases). environmental responsibility to the suppliers and prospects While a currently immeasurable part of these purchases consulted, now find that the market is more mature and that represents imports by the local supplier, this rate nevertheless suppliers are changing to take greater account of our reflects Club Méditerranée’s commitment to work as much as requirements in terms of sustainable development. possible with local partners, producers and distributors. This They are willing to make substantial investments to implement commitment is a key focus for the Purchasing policy. more responsible methods (e.g. investments in crushers that In 2012, priority in terms of purchasing is given to local goods, reduce the volume of waste from Villages enabling re-use on products or services where possible (supplier ability to deliver site and a decrease in the volume of waste to be sent to according to Club Méditerranée specifications in terms of reprocessing plants). quality and quantity), and the Green Globe process supports Suppliers are willing to take action with their subcontractors to comply with Club Méditerranée’s recommendations (e.g. the use of labeled products by cleaning outsourcers). Already committed to the sustainable-development process for several years, the buyers have been spurred on by the Green Globe eco-certification process. Purchasing management has clearly taken into account the Green Globe approach (see subsection 3.1.1 on the certification of Villages). This has a this local purchasing policy by requiring even greater efforts in this area. In 2012, a change was made to the product database to enable tracking of the product’s origin of production or manufacture by country, or by department in France. Supplier surveys were initiated by different buyers. A local purchasing perimeter around EAF Villages was defined to monitor local purchasing over a smaller area. leverage effect over the whole area thanks to the 31 criteria concerned. 66 2012 Annual Report SUSTAINABLE DEVELOPMENT 3.6. ENVIRONMENT: PROTECTING, VALUING The first thing to note is that, in addition to the actions described below, management of environmental impacts is - implementation of the policy to restrict the use of pesticides and fertilizers has continued; this also helps to control discharges into water tables (see also subsection 3.6.4 on conserving biodiversity and managing green spaces); also taken into account as part of Green Globe deployment - two wastewater recycling projects are ongoing to enable (see subsection 3.1.1 on the certification of Villages). This irrigation at the Djerba la Douce and Agadir sites. deployment has an impact on the environmental management of Villages thanks to 197 criteria relating to this theme in the Green Globe standards. Results in 2012: All wastewater is treated in the Village or outsourced: 3.6.1. Preventing pollution - 65% is treated via sewage channels; 3.6.1.1. MANAGING POLLUTION RISKS AND DISCHARGE - 32% STEP (treatment plants) in Villages, with reuse of water Club Méditerranée has always endeavored not to discharge for irrigation; any untreated wastewater into nature. - 2% STEP (treatment plants) in Villages, without reuse of Water recycling is common practice in the Villages, notably water for irrigation. those with green spaces, which reuse virtually all of their Club Méditerranée is not able to provide measurements of treated water for irrigation. Treatment plants are systematically built when there are not any satisfactory water treatment facilities available locally, particularly for Villages in remote areas or areas lacking infrastructure. Almost one Village in three has its own water treatment plant and reuses wastewater discharge as the GRI suggests. The only water discharged is domestic wastewater. Management is done locally in Villages, with entries made in the “water logbook” which brings together technical data, administrative authorizations, physical, chemical and bacteriological analyses, treated water for irrigation. treatment protocols and monitoring, network changes, etc. but Anxious to avoid any pollution of soil and water tables, and to does not lead to consolidation. protect ecosystems, the Club Méditerranée policy is to prevent such pollution through the systematic treatment of its Refrigerants and presence of CFCs: an inventory was wastewater, run-off management, removal of pesticides and launched across all Villages to implement a development finally the switch to eco-certified cleaning products. strategy for facilities. In 2012, the replacement of R22 splits Progress made in 2012: began with their replacement in Kamarina and Gregolimano by - as part of the Green Globe process, the Purchasing an air-conditioning system operating with heat pumps. Department conducted a consultation with its supplier Ecolab to replace its conventional cleaning products with eco-labeled ICPE* Sites: Club Méditerranée has only one ICPE facility, products. The replacement of detergent and rinsing products subject to declaration only: the gas-powered heating plant in with European Ecolabel-certified products is ongoing; they Vittel, operated by Idex. This site is in compliance with the represent the largest proportion (one third) of cleaning following obligations: declaration made, ICPE diagnosis made products; and prescriptions lifted, monitoring compliant. in France: replacement was completed in Winter 2011- *ICPE: Installation Classified for the Protection of the Environment 2012; feasibility studies are still ongoing for the rest of the EAF region due to country differences in the supplier’s ecolabel offering; 2012 Annual Report Noise pollution and specific actions to combat noise: 37% of Villages have a decibel meter and 34% have been measured for noise by an external professional. 67 SUSTAINABLE DEVELOPMENT However, standardization of waste monitoring methods between Villages is a difficult subject and one where we still 3.6.1.2. REDUCING AND RECYCLING WASTE As part of the Green Globe certification process for all of its Villages, Club Méditerranée is committed to: need to improve. In 2012, an inventory was made of Village practices, and a Stock and Supplies Manager was identified as the person who should be systematically responsible for - systematic sorting and recycling of waste; monitoring in the Village. A new counting procedure, - developing reuse and reducing the use of disposable products; standardized across all sites, was drafted, and Stock and Supplies Manager training was created in November 2012, to be implemented over 2013. - reducing waste at source via purchasing (minimizing packaging) and changes in services (eliminating some individual packaging); 3.6.1.3. MANAGING HAZARDOUS WASTE Club Méditerranée is concerned by hazardous waste such as - establishing quantitative supervision of waste and setting targets for reducing waste that is not reused or recycled. cooking oil, batteries, WEEE (Waste Electrical and Electronic Equipment) and computer consumables, energy-saving lamps, medical waste (infectious clinical waste) and cans of harmful Progress and results in 2012: products (paints, solvents, etc.). - The deployment of commitments as part of Green Globe certification continued with: systematic sorting implemented in all departments; more in-depth sorting training provided for all GOs/GEs; more proactive research of existing channels, especially in terms of green-waste composting; maintaining awareness among customers, especially during Clear Art Planet and Happy Nature Box workshops from Mini Club Med Nature (see subsection 3.6.5 on Club Méditerranée’s commitment is to: - use the appropriate channels for all its waste; - and, as part of Green Globe deployment, proactively seek out channels when they do not exist. Progress made in 2012: - awareness is regularly raised across all Villages in terms of waste sorting, tracking and classification of documentary evidence; customer awareness) and continuing the partnership with - in the Villages involved in the Green Globe process, a Expédition Med (scientific mission on plastic waste in the proactive search for channels was implemented where Mediterranean Sea). required, and customers were educated on using the right - Villages continue to work with their suppliers and deliverers on the recovery and reuse of delivery packaging (containers, pallets, plastic fish crates to replace polystyrene trays, etc.); - Over and above the Villages involved in the eco-certification process, all Villages now systematically recycle where the appropriate channels are available, as shown by the continued growth of sorting since 2010; channels for potentially infectious waste. Worldwide recycling rates for hazardous waste (when the channels exist) are rising steadily (see table below). Sites are often faced with a lack of channels, especially in African countries. For example, the search for a provider to collect obsolete computer equipment from all Villages and Offices in Europe-Africa has been unsuccessful so far, due to a lack of serious guarantees from providers in terms of withdrawing - In addition, the survey of waste volumes was added in 2010 computer hardware from countries outside France or Europe. into The contract we have agreed with a service provider applies the monthly “Tech Care” environmental reporting campaigns. Now, 71% of Villages monitor their waste. 68 only to France. 2012 Annual Report SUSTAINABLE DEVELOPMENT Waste management - performance indicators WASTE RECYCLING AND MONITORING % of Villages concerned using the channel when the channel is known No. of Villages using the channel compared to 2010 All Villages in operation worldwide 2010 2011 2012 73 71 68 -7% 2008 2009 2010 2011 2012 number of Villages operated and opened for a full season (excluding boats) 76 74 73 71 68 Number of Villages surveyed (*) 74 73 72 69 67 72 69 67 -7% Newspapers and magazines 39% 42% 45% 77% 65% 19 27 30 58% Office paper 42% 48% 48% 70% 76% 21 32 37 76% Cardboard 73% 77% 89% 93% 95% 48 53 53 10% Cans 55% 59% 70% 78% 84% 32 40 46 44% Glass 81% 83% 88% 93% 90% 51 55 54 6% Plastic containers and bottles 60% 60% 72% 85% 84% 38 44 46 21% 54% 70% 81% 80% 31 34 35 13% Use of packaging recycling channels Other plastic packaging Use of hazardous waste treatment channels Electric batteries 78% 85% 69% 93% 91% 44 52 50 14% IT consumables 72% 77% 81% 81% 91% 35 35 42 20% Electric and electronic equipment waste 64% 68% 85% 89% 87% 29 33 33 14% Energy-efficient lamps 76% 78% 88% 92% 95% 36 36 40 11% 13% Car batteries 89% 85% 85% 93% 96% 39 40 44 Medical and clinical waste unknown unknown unknown unknown 90% unknown unknown 26 Cans containing hazardous products unknown unknown unknown unknown 91% unknown unknown 39 95% 97% 97% 96% 96% 59 55 53 -10% Cooking fats Recovery or use of composting channels for organic waste Green waste 39% 35% 46% 58% 61% 23 28 30 30% Compostable food waste 53% 57% 50% 55% 69% 14 17 22 57% Other food waste (dishes, plates) 81% 75% 63% 69% 68% 15 20 19 27% 35% 58% 71% 25 38 46 84% Villages tracking volume of non-sorted, non-recycled waste: Disclosure according to the guidelines of the Global Reporting Initiative (IM9 indicators in the GRI3 Tour Operator supplement) Disclosure for the fiscal year from November 1, N-1 to October 31, N (*) excluding Coral Beach (closed in January 2012) and Les Boucaniers Progress made in 2012: 3.6.1.4. MANAGING THE STORAGE AND USE OF HARMFUL SUBSTANCES - replacement of some cleaning products with eco-labeled products; Club Méditerranée uses harmful substances such as paints, swimming pool and kitchen cleaning agents, other cleaning See subsection 3.6.1.1. “Managing discharge and pollution products and, to a lesser extent, pesticides. Misuse or risks” improper storage of these products represents a threat to the environment and human health. - Furthermore, deployment of the eco-certification process is also an opportunity to bring all sites up to best practice As part of the Green Globe certification process for all of its standards Villages, Club Méditerranée is committed to: improvements to cleaning plans and training, including more - ensuring the proper use and storage of these products; - reducing their use or replacing them with eco-labeled for storing harmful products: 2012 saw information on risks associated with the storage and handling of cleaning products. These new plans and training courses are currently being rolled out. products where possible. 2012 Annual Report 69 SUSTAINABLE DEVELOPMENT 3.6.2 Sustainable use of resources 3.6.2.1. REDUCING DEPENDENCE ON FOSSIL FUELS Aware of the increasing scarcity of fossil fuels and their impact on climate change, as well as forecast increases in energy costs in the coming years, Club Méditerranée has set the following objectives: - to reduce energy consumption per total hotel day (total hotel days including customers and staff housed on site, including during periods of closure) at comparable conditions (same weather, same occupancy rate) by 2% per year; - to reach 20% of renewable energy by 2020 in line with the European objective. To achieve this, its policy consists of: - improving the energy mix (or distribution between different replacement of old air-conditioning systems (single R22 gas splits - CFCs) with two centralized highly efficient heat pumps at Gregolimano in Greece (phase 1 in the hotel; phase 2 in bungalows is scheduled for 2013), and with more efficient multi-split heat pumps at Kamarina (Italy); replacement of a central air-conditioning unit with a very highly efficient heat pump at Marrakech, Morocco; installation of a new type of thermostat specific to the hotel trade, developed in partnership with Armec, to manage and regulate air conditioning and heating on a room-by-room basis according to occupancy, at Gregolimano (Greece); test in partnership with Philips and ADEME on the replacement of halogen sources with high-performance LEDs at Vittel le Parc with a view to future development in other Villages; energy sources) in favor of more energy from renewable continued replacement of traditional bulbs with energy- sources; saving bulbs. - developing the use of renewable energy; - working on buildings’ energy efficiency and performance; - Lastly, we continued to: train and raise awareness among our teams; apply energy best practice, notably by maintaining temperature set points; share experience between Village - managing consumption in depth via daily on-site monitoring Technical Managers; and manage energy by using the and a monthly report from the Technical Department using the supervision unit established in 2010, which involves several “Tech Care” environmental reporting system; levels of operational management in the event of major - and optimizing transportation through the renewal of the car pool to achieve a fleet of vehicles emitting less than 120g CO2/km. Geothermal and wind energy are generally not cost-effective solutions, given the seasonality of Villages; however, in a study is expected to get under way in 2013 on geothermal cold storage at La Caravelle (Guadeloupe). Progress made in 2012: - Work continued on improving the energy performance and efficiency of buildings, including: changes to a Village’s consumption. Results in terms of energy consumption in 2012: - 18% of electricity consumed comes from renewable sources (EDF green certificates + hydraulics); - In France, 55% of electricity purchased is certified from renewable sources; - Energy intensity in relation to Village EBITDAR has decreased by 25% since 2008. In 2012, total energy consumption was down 15% over four years and up 0.1% vs. 2011, while the ratio for all energy insulation of façades and replacement of windows with consumption per total hotel day* fell by 10% over four years new double-glazed Hp (argon) windows at Alpe d’Huez and 5.7% vs. 2011. (France), enabling Energy Saving Certificates to be obtained from EDF; optimization of BMSs (centralized management system for buildings) at Alpe d’Huez and Avoriaz (France) for Winter 2012-2013; (* total hotel days: customers + staff residing on premises, including over closure periods). The cold snaps of February 2012 in Europe and the harsh winter in the Middle East and North Africa were managed well thanks to awareness-raising among teams and optimization of technical management. 70 2012 Annual Report SUSTAINABLE DEVELOPMENT ENERGY - Performance indicators - Data observed at October 31, 2012 2012 change vs. 2008 2008 2009 2010 2011 number of Villages operated and opened for a full season (excluding boats) 76 74 73 71 68 -11% Number of Villages surveyed (*) 74 72 71 69 68 -8% DIRECT ENERGY (in MWh) NG (Natural Gas) - Resold energy (source NG) LNG (Liquefied Natural Gas) LPG + Propane-Butane Domestic fuel Heavy fuel EN3 - Total direct energy purchased 32,326 -4,631 0 48,448 80,391 5,836 162,370 % annual change 27,660 -4,424 0 44,676 58,733 9,114 135,759 24,628 -3,493 0 38,274 57,707 8,741 125,857 22,785 -3,640 4,056 38,342 57,464 6,184 125,190 -16.4% -7.3% -0.5% 23,863 -3,379 4,443 37,661 47,698 7,135 117,422 -6.2% Electricity purchased 241,267 219,062 219,310 214,717 of which certified green energy (France) including hydropower from Ixtapa Urban heat purchased EN4 - Total indirect energy purchased 2,462 7,051 2,097 243,364 6,158 7,218 1,894 220,957 23,475 7,247 2,151 221,461 26,728 7,440 865 215,582 0 243,364 -9.2% 0 220,957 0.2% 0 221,461 -2.7% 3,357 218,939 223,081 32,488 6,153 793 223,875 3.8% 3,221 227,095 405,734 356,715 347,318 344,129 17.8% 3.91% -12.1% 6.05% -2.6% 13.87% -0.9% 17.14% % annual change Portion of electricity from renewable sources (%) Total energy ratio per total hotel day (1) (in kWh/total hotel day) % annual change of ratio per total hotel day (1) Total energy ratio per open day (in MWh) % annual change of ratio per open day Total ratio of energy per € million of EBITDAR (MWh/€ million) % annual change of EBITDAR ratio -8% -7% 344,517 0.1% 18.43% -15% 34.4 33.7 33.6 32.9 31.0 -10% 11.0% 24.2 -2.3% 21.8 -0.3% 20.9 -1.9% 20.6 -16% -9.7% -4.3% -1.5% -5.7% 20.4 -1.1% -25% 1,636 1,404 1,316 1,275 1,226 -14.2% -6.3% -3.1% -3.8% EN6 - REDUCTION OF ENERGY NEEDS Solar Thermal Number of Villages concerned Total surface area of solar panels (in m2) Solar energy recorded (in MWh) scope of MWh recorded (as a % of m2 of panels) Heat recovery from cooling units and air conditioners(number of sites) Heat pumps (number of sites) 15 4,381 10,257 86% 12 3,978 1,589 62% 15 4,843 1,602 60% 16 4,317 7,181 56% 17 4,339 10,002 61% 19 19 19 17 17 -11% 5 7 7 8 9 80% Installation of energy-saving systems (as % of number of sites) Energy-saving bulbs Air-conditioning speed regulators timed lighting Integrated energy management systems Key-tags on GM rooms external lighting: separate security / landscaping circuits occupancy sensor (communal area) heat recovery from air conditioners heat recovery from discharged air Air-conditioner switches Heating switches Heat recovery from cooling units Average ratio of energy-saving bulbs (as % of total bulbs) 5 installations and more -8% EN5 - ENERGY EFFICIENCY RATIO Total energies (direct + indirect) (MWh) -22% -41% 22% -28% INDIRECT ENERGY (in MWh) % annual change Hydropower produced in Village (Rio) Total indirect energy -26% -27% 91% 76% 46% 56% 49% 55% 21% 28% 19% 15% 25% 7% unknown 47% 25% 10% 93% 75% 47% 56% 47% 44% 25% 23% 19% 16% 26% 13% unknown 43% 94% 75% 58% 52% 49% 45% 30% 22% 21% 17% 16% 11% 56% 61% 97% 77% 62% 54% 50% 47% 40% 35% 22% 20% 18% 15% 66% 71% 96% 93% 65% 53% 50% 50% 43% 30% 21% 28% 36% 13% 71% 66% 5% 22% 41% -5% 2% -9% 103% 7% 8% 83% 45% 89% 41% Disclosure according to the guidelines of the Global Reporting Initiative (indicators EN3 to EN7 of the GRI3) Disclosure for the fiscal year from November 1, N-1 to October 31, N - Energy consumption in MWh observed at October 31, 2012 (1) Total hotel days = Customers + staff residing on site, including closure periods At October 31, 2012, consumption recorded for 2012 was up 0.94% compared to October 31, 2011; this relates to minor corrections in some Villages for occasional errors identified retrospectively. 2012 Annual Report 71 SUSTAINABLE DEVELOPMENT (*) excluding Coral Beach, Les Boucaniers until 2011 versus 67% and 71% for Villages as a whole) and greater use 3.6.2.2. ENSURING WATER CONSERVATION Club Méditerranée seeks to maintain current levels of water consumption (at equivalent service standards) and increase of recycled water for irrigation (in 45% of Villages in countries with a water shortage compared to 39% of all Villages throughout the world). the proportion of non-conventional water (reverse-osmosis These countries may also be penalized by the unavailability of purified and recycled water). specific equipment such as: fewer granular pot washers (9% in Reduction targets can be defined on a Village-by-Village basis according to the specific context. As part of the eco- countries with a water shortage versus 34% for all Villages) due to a lack of locally available technology. certification process, Villages commit to a quantified reduction Despite greater requirements, these practices have enabled a of water consumption for each site involved. water ratio per total hotel day(*) of 581 liters in countries with In 2012, Club Méditerranée continued to work on various areas of water policy, including: water shortages, which is below the Village average and way below trade standards (600 liters per night’s stay is generally considered an excellent level of consumption for luxury hotels - the continued proliferation of water-saving devices in in a Mediterranean climate - source: Hotelier Benchmark showers and sinks, leak tracking and the setting-up of 2007 and EarthCheck best practice in these countries). centralized irrigation management; - plans to reduce grass surfaces at the Belek golf course in (*) Total hotel days = Customers + staff residing on site, including closure periods Turkey (opening scheduled for 2013); - plans to recover rainwater at Albion (Mauritius); Result in terms of water consumption - operational management of consumption, which now covers The disclosure on water consumption in the table below shows all water consumed, not just water incurring a charge; all the water used, whether paid-for or free. - major maintenance work carried out on all Europe-Africa - 40% of Villages use recycled wastewater (in Village or Villages: repair of leaks in distribution networks, drip irrigation, purchased) for irrigation; etc.; - 16% of water consumed is non-conventional water - wastewater recycling projects to enable irrigation of the golf (recycled courses at Djerba la Douce and Agadir; desalinated seawater). - another investment program is under consideration at the The ratio of cubic meter of water used to Village EBITDAR has Agadir golf course to replace the turf grass on tee-off areas decreased by 17% since 2008. In 2012, there was a 6% fall in and fairways with another grass named “Paspalum,” which is the total water used over four years but a rise of 0.2% on 2011; better adapted to drought and consumes 30%-40% less water. the ratio of water used per total hotel day(*) was stable over The grass in question was chosen after the testing of several four years but down 5 6% on 2011. grasses over the past two years at a test “eco-hole”; water, reverse-osmosis purified water and Given the upscaling work, with the 2012 opening of Valmorel - in 2009, repairs were made to waterproof membranes in (4 Tridents and a 5-Trident Space) and the Valmorel Luxury ponds, and these have continued every year with an Chalets (France) and the closure of five non-strategic 3- investment of €80,000 in 2012. Trident Villages, the changes between 2011 and 2012 should A special effort is made in countries with water shortages, be viewed under different scopes. although Villages in these countries are still penalized by (*) Total hotel days = Customers + staff residing on site, including greater requirements, particularly for irrigation (less rainfall, closure periods more evapotranspiration), which are subject to more technical management (drip irrigation, sprinklers set to 73% and 82%, 72 2012 Annual Report SUSTAINABLE DEVELOPMENT WATER - Performance indicators - Data observed at October 31, 2012 2008 number of Villages operated and opened for a full season (excluding boats) CONSUMPTION observed at October 31, 2012 Number of Villages surveyed (*) EN8 - WATER USED (in thousands of m3) EN8.1 - Municipal water EN8.2 - Surface water EN8.3 - Water table EN8.4 - Recycled water purchased En8 - Total water used % annual change EN10 - WATER RECYCLED and REUSED En10.1 - Water recycled in Villages (in thousands of m3) En10.1 / En8 - Share of recycled and reused water / water used (%) EFFICIENCY RATIO Share of non-conventional water (as a %) (2) Ratio of water used per total hotel day (1) (in m3/total hotel day) % annual change Ratio of water used to EBITDAR (in thousands of m3 / € million) % annual change 2009 2010 2011 2012 76 74 73 71 68 74 72 71 69 68 3,543 514 2,518 177 6,751 0.2% change vs. 2008 -11% -8% 3,983 594 2,484 131 7,191 3,540 480 2,537 127 6,683 -7.1% 3,456 145 2,898 98 6,597 -1.3% 3,454 589 2,498 193 6,735 2.1% 743 712 772 960 877 18% 10% 11% 12% 14% 13% 26% 16% 14% 14% 14% 18% 0.611 0.631 0.638 0.644 29.0 3.3% 26.3 -9.3% 1.1% 25.0 -5.0% 0.9% 24.9 -0.2% 0.608 -5.6% 24.0 -3.7% 14 14 13 11 21% 37% 2,444 -8.2% 21% 37% 2,462 0.7% 20% 38% 2,544 3.3% 17,385 17,536 0.562 -0.7% EN9 - WATER USED IN COUNTRIES WITH A WATER SHORTAGE (3) Number of Villages in countries with a water shortage 14 Share of total hotel days (1) in countries with a water shortage (as a %) 22% Share of water used in countries with a water shortage (as a %) 37% Total water used in countries with a water shortage (3) 2,661 % annual change golf course (Agadir): ratio of water used / ha irrigated per year (in m3) 17,135 Villages: ratio of water used per total hotel day (1) (m3/total hotel day) 0.567 % annual change 20% 36% 2,446 -3.8% -11% -13% 1% 35% -6% 0% -17% -21% -9% -2% -8% 16,104 16,615 -3% 0.562 -0.1% 0.678 20.7% 0.581 -14.4% 2% WATER SAVING EQUIPMENT (as a % of Villages concerned) Pressure reducers Flow-rate regulators Water-saving toilet flush systems Sprinkler timers (if green space is watered) Drip irrigation (if green space is watered) Granular pot washers 68% 79% 52% 67% 62% 29% 69% 85% 60% 65% 67% 29% 75% 86% 61% 65% 67% 30% 71% 86% 64% 52% 52% 30% 76% 87% 60% 66% 70% 34% 12% 10% 16% -1% 13% 17% other water-saving measures Villages with at least two of these appliances 88% 28% 85% 27% 90% 27% 94% 26% 93% 5% Wastewater recycling onsite Villages using wastewater for irrigation 29% 33% 26% 35% 27% 34% 31% 39% 32% 40% 12% (1) Total hotel days = Customers + staff residing on site, including closure periods (2) Non-conventional water: recycled and desalinated/reverse-osmosis purified water (3) Countries with water resources below 1,000 m3 per capita per annum, i.e. Bahamas, Egypt, Israel, Maldives, Morocco, Tunisia Disclosure according to the guidelines of the Global Reporting Initiative (indicators EN8 to EN10 of the GRI3) Disclosure for the fiscal year from November 1, N-1 to October 31, N - Water consumption in thousands of m3 observed at October 31, 2012 At October 31, 2012, consumption recorded for 2012 was up 0.55% compared to October 31, 2011; this relates to minor corrections in some Villages for occasional errors identified retrospectively. (*) excluding Coral Beach, Les Boucaniers until 2011 2012 Annual Report 73 SUSTAINABLE DEVELOPMENT - maintaining since 2009 the decision to make some GO 3.6.2.3. RESOURCE PRESERVATION: clothing from organic cotton; CAREFUL PURCHASING IN SENSITIVE SECTORS - Brochures: for many years, specific efforts have been made Generally speaking, endangered species, products derived to reduce the environmental impact of sales brochures. from such species or items made using unsustainable Volumes of paper used have been significantly reduced (-43% practices are not consumed, sold, marketed or displayed in since 2008) by reducing print runs, optimizing brochure Club Méditerranée Villages. This commitment was reaffirmed formats, removing price lists previously included in the Trident as part of the Green Globe process, of which it is a mandatory brochures, requirement. managing inventories better, developing e- brochures and making information available on the websites by sales country, etc. In real terms, purchases in sensitive sectors have been the subject of concerted efforts for several years, with: Since 2009, the paper selected for all brochures in Europe- - maintaining the Wood Purchasing Charter since 2007. Africa, the U.S. and Canada are 100% certified (either by Rolled out to all Club Méditerranée purchasers throughout the PEFC or FSC, depending on the weight of paper and business world, it aims to increase the use of certified wood and seek area). Printers used for the Europe-Africa Trident brochures replacements for non-certified tropical timber (such as acacia); are now selected according to sustainable development criteria and have the following certifications: ISO 9001, 14001, - maintaining the Fish Purchasing Charter for responsible FSC, PEFC, Bilan Carbone, Label Imprim’vert (compliance fishing since 2008. Fish making up the buffets in Villages are subject to special attention: internally, the with regulations on toxic products). relevant departments are made aware of the issues surrounding the In addition, the Headquarters in Paris and Lyon are supplied disappearance of certain species and the need to reduce with PEFC (Pan European Forest Council) certified paper, and pressure on the resource. We have not used bluefin tuna since as part of the deployment of the Green Globe process, 2008, as the species is currently overfished. The Charter, Villages are gradually moving towards the purchase of which aims to discontinue the use of endangered fish species recycled office paper. and restrict purchases of overfished species, is now deployed in almost all countries; Paper consumption for Club Méditerranée brochures Paper for Club Méditerranée brochures 2008 2009 2010 2011 change vs. 2008 2012 Scope: Europe-Africa sales countries IM6 - Volume of paper in tons Winter brochure (in tons) 925 777 664 592 545 -41% Summer brochure (in tons) 1,144 979 795 704 636 -44% Total paper (in tons) 2,068 1,756 1,460 1,297 1,181 -43% unknown unknown 100% 100% 100% IM7 - proportion of recycled or certified paper Share of PEFC or FSC paper (as a %) Disclosure according to the guidelines of the Global Reporting Initiative (IM6-7 indicators in the GRI3 Tour Operator supplement) Disclosure on Winter and Summer season brochures N/N+1 Scope: Summer and Winter Tridents + Club Méditerranée Discovery brochures + Club Méditerranée 2 brochures Scope: All FBS (France, Belgium and Switzerland) countries + all NMEA (New Markets Europe-Africa) countries with the exception of countries printing their brochures on site (South Africa, Spain, Israel and Portugal) 74 2012 Annual Report SUSTAINABLE DEVELOPMENT 3.6.3. Reducing greenhouse gas emissions and adapting to climate change 3.6.3.2. DURING OPERATION The Club Méditerranée policy also involves considering 3.6.3.1. THROUGH LOW-EMISSION BUILDINGS greenhouse gases in terms of operation, specifically goods transportation: The greenhouse gas (GHG) emissions policy is based on: - encourage local procurement (80%-90% of goods and - the measurement of direct and indirect energy (scopes 1 equipment are purchased in the country where the Villages are and 2 of the Carbon Disclosure Project); established); - reducing emissions. - group site deliveries from a given logistics platform per (see subsection 3.6.2.1 on reducing dependence on fossil operating area (e.g. Arnas in the Rhône-Alpes region for fuels); Europe-Africa). Club Méditerranée intends to reduce CO2-eq emissions on In 2012, criteria related to the reduction of greenhouse gas average by 4% per year per total hotel day (*) over five years, emissions (given off by vehicles, maritime pre-carriage by in line with IPCC recommendations for a fourfold decrease in road-rail, and a proportion of air/sea transport) were added to emissions by 2050. the key transportation indicators. They are currently being Progress made in 2012: validated internally within the Global Purchasing Department, before being shared with carriers. - In France, the rate of certificate-guaranteed electricity from renewable sources went from 50% to 65% during 2012, Greenhouse gas emissions are also being reduced thanks to according to contract expiry dates, representing an average of lower meat consumption and higher consumption of 55% for 2012 consumption; organic products. - The two sites at Peisey-Vallandry and Chamonix joined the Energy Performance Network of Savoie and Haute-Savoie Club Méditerranée tries to showcase vegetarian and organic with the aim of reducing their energy consumption and products. For instance, in 2012, Villages in Brazil reviewed reducing their CO2 emissions by 6% by 2014; their menus and now offer a hot and cold vegetarian specialty - installation of heat pumps at Gregolimano (Greece); partnership with Mae Terra and head chef Tatiana Cardoso, - studies are ongoing on a combined solar solution for who also trained the chefs in the Brazilian Villages. An organic Palmiye (Turkey) to heat domestic water and on a heat pump option is available at lunch for the three themed buffets in Opio, Provence to heat the main swimming pool. (products purchased from the farming group supported by at each specialty buffet - the recipes were developed in Agrisud.) (see subsection 3.4.2.4 on the Agrisud partnership) Results in 2012: By conserving forests in our Villages (see subsection 3.6.5 There was a 15% reduction in greenhouse gas emissions on biodiversity), we also contribute to carbon storage (carbon associated with energy over four years, though an sinks). For instance, the 1,000 ha of Atlantic forest in the increase of 2.2% compared to 2011, while the total hotel Village of Rio Das Pedras in Brazil will contribute to the day ratio (*) fell by 10% over four years and 3.8% storage of 60,000-100,000 tons of CO2 (source: ForestValue). compared to 2011. Carbon intensity in relation to Village EBITDAR has decreased by 25% since 2008. (*) Total hotel days = Customers + staff residing on site, including closure periods 2012 Annual Report 75 SUSTAINABLE DEVELOPMENT Greenhouse Gas Emissions - Data recorded at October 31, 2012 number of Villages operated and opened for a full season (excluding boats) Number of Villages surveyed (*) 2008 2009 2010 2011 2012 76 74 73 71 68 74 72 71 69 68 change vs. 2008 -11% -8% EN16 - RELATING TO ENERGY (tons CO2-eq) NG (Natural Gas) LNG (Liquefied Natural Gas) LPG + Propane-Butane Domestic fuel Heavy fuel relating to direct energy (scope1) % annual change 5,858 0 11,120 24,117 1,879 42,974 -6.3% 4,717 0 10,260 17,620 2,935 35,532 -17.3% 4,422 0 8,794 17,312 2,814 33,342 -6.2% 3,951 749 8,803 17,239 1,991 32,733 -1.8% 4,227 821 8,644 14,309 2,298 30,299 -7.4% Electricity purchased - EnR renewable energy certificates (France) relating to indirect energy (scope2) % annual change 101,823 -179 101,644 2.5% 93,184 -559 92,625 -8.9% 90,053 -2,132 87,921 -5.1% 89,778 -2,120 87,658 -0.3% 95,338 -2,576 92,762 5.8% Total emissions relating to energy (tons CO2-eq) % annual change 144,618 -0.3% 128,157 -11.4% 121,263 -5.4% 120,391 -0.7% 123,061 2.2% -29% -6% -9% -15% CARBON INTENSITY (scope 1+2) Ratio of emissions per total hotel day (1) (in CO2-eq kg/ total hotel day) % annual change of ratio per total hotel day (1) 12.3 -2.6% 12.1 -1.5% 11.7 -3.1% 11.5 -1.7% 11.1 -3.8% -10% Ratio of emissions per € million of EBITDAR (tons CO2eq / € million) % annual change of EBITDAR ratio 583.1 -15.6% 504.6 -13.5% 459.3 -9.0% 445.9 -2.9% 437.9 -1.8% -25% EN17 - OTHER (scope 3) (in tons CO2-eq) Relating to buildings Refrigerants Proportion of Villages surveyed as a % Gray energy from buildings Relating to transportation of customers (whether or not transported by Club Med) (2) of Headquarters, Office and Agency staff (known scope: France - calendar year) of Village staff freight - purchasing logistics unknown prior to 2011 23,214 19,399 76% 69% not calculable, spread over the building’s 30-year history estimated magnitude: 1 million tons of CO2-eq +/- 20% not yet 1,430 1,681 1,544 closed survey gradually implemented with Green Globe Europe - Africa estimate in progress Relating to products and services purchased survey not possible of which food products (3) estimated magnitude: 400 tons of CO2-eq +/- 20% (1) Total hotel days = Customers + staff residing on site, including closure periods (2) assumption: 1 ton CO2-eq on a medium-haul return flight and 3.5 tons CO2-eq on a long-haul return flight (3) assumption of the Life Cycle Analysis made in 2006 in kg of CO2-eq / Hotel days sold Disclosure according to the guidelines of the Global Reporting Initiative (indicators EN16 and EN17 of the GRI3) Disclosure for the fiscal year from November 1, N-1 to Oct. 31, N - tons of CO2-eq emissions recorded at October 31, 2012 Taking into account the emission factors recommended by Ademe (excluding EDF) Accounting for the carbon intensity of electrical production for each CAIT country (including France) At October 31, 2012, emissions for 2012 were up 0.94% compared to those at October 31, 2011; this relates to minor corrections in some Villages for occasional errors identified retrospectively. (*) excluding Coral Beach, Les Boucaniers until 2011 76 2012 Annual Report SUSTAINABLE DEVELOPMENT 3.6.3.3. THROUGH AN OPTIMIZED TRANSPORTATION 3.6.3.5. THROUGH PREPARING FOR ADJUSTMENT TO POLICY CLIMATE CHANGE In the short term, the means available to Club Méditerranée to influence the environmental impact of transporting people remain limited, particularly since it does not have the Club Méditerranée is aware of the impact that climate change may have on its business and takes this into account. operational command over transportation that it does over its The risk of ski resorts becoming less attractive due to less core business, namely the operation of its Villages. But acting snow is taken into account when choosing the location of on such levers remains a responsibility, no matter how limited Villages, at high altitude and in major ski areas, as well as by the scope. the desire to diversify Village activities (complementary By working with companies that perform well on an activities to skiing in winter, summer activities). The most environmental level, by offering alternative solutions to road recent mountain Villages are all designed to be open in the transport for all of its train-accessible Villages, and by summer. 2 optimizing its use of chartered planes , Club Méditerranée is committed to limiting the impacts linked to the transportation of vacationers and staff. Kani Village in the Maldives. In addition, in 2012, Club Méditerranée acquired expertise in the prevention of beach - As part of the Green Globe process, the Villages concerned in 2012 versus 19 in 2011) implemented GHG (greenhouse gas) tracking related to business travel. - The Transport receding coastlines is taken into account when designing sea Villages built slightly inland or on stilts, as is the case of the Progress made in 2012: (32 The risk of sea destinations becoming less attractive due to Department has developed erosion (risk increased by global warming and the increase in extreme weather events) and drafted specific guidelines relating to beach care and management in addition to its working Environmental Construction Guidelines. partnerships with companies who provide pre- and post- The risk of loss of attractiveness due to climate change carriage by rail, mainly Air France, Corsair, Air Caraïbes and (rainfall, temperature, extreme phenomena, disease) are taken most recently Qatar Airways. Unfortunately, this train carriage into account in risk management. sold alongside air carriage is not easy to trace using our statistical tools. 2012 data: For more information, please see subsection 2.4.1 on risks linked to the Group’s activities. - 90% of intra-regional customers in 2012; - In France, around 11,000 customers are transported by train every year (excluding pre- and post-carriage); - GHG tracking for Headquarters and Office employees in France (business travel managed by Carlson WagonsLit) is performed over the calendar year. Values for 2012 are as yet unknown, but the downward trend is continuing. 3.6.3.4 BY ENCOURAGING CARBON OFFSETTING 3.6.4. Protecting biodiversity 3.6.4.1. PROTECTING BIODIVERSITY DURING CONSTRUCTION Sensitive habitats are identified during the Environmental Impact Assessment. Limitation measures identified in the study are taken into consideration in the project, and the Environmental Construction Guidelines assist in this respect. While it may have a proactive policy in terms of reducing CO2 The Environmental Construction Guidelines contain a specific emissions over the portion of the product that it controls, i.e. chapter on biodiversity which covers the following topics: operation of its Villages, the Group is aware that the same cannot be said of transportation. For this reason, since 2008, it has encouraged its customers to offset the carbon emissions - harmonious relationship with the existing environment (landscaping, materials, awareness); produced by their travel arrangements using information in the - encourage the presence of plant life (management of marketing material. outdoor spaces, “greening” of buildings); - native and endemic species (giving priority to local species, alternative maintenance, habitats and wildlife); - comfort and biodiversity (thermal and acoustic comfort). As such, the Valmorel Village (construction certified to French “NF HQE” standards for the scheduling phase in 2009, design phase in 2010 and completion phase in 2012) illustrates the policy to preserve and enhance the ecological and landscape quality of the site. For instance, in this Village: 2 - a complete study has been carried out on the external Occupancy rates for planes 10 points higher than the level environment, fauna and flora; used by the SNCF eco-comparison tool, for example 2012 Annual Report 77 SUSTAINABLE DEVELOPMENT - the highest possible number of trees have been preserved; - a level site plan has been set up in order to respect the - selection of appropriate plant species (as a priority, local and non-invasive); natural terrain as much as possible; - reintroduction of appropriate native species; - a reduction in site coverage was necessary to preserve the - elimination of preventative pesticide treatments; purely protected swertia perennis species; curative treatment; - the Valmorel Village has been included in the network of - withdrawal of chemical fertilizer and substitution by organic existing walking routes that connects villages in the area and matter via the incorporation of leaves into plant beds and currently passes close to the site of Bois de la Croix. development of mulching (spreading shredded cut plants): organic material, saving water by limiting evaporation, limiting weeds; 3.6.4.2. PROTECTING BIODIVERSITY DURING VILLAGE - ban on herbicides giving priority instead to thermal OPERATION treatments in Europe or manual weeding in countries where Club Méditerranée’s biodiversity protection policy is based on: - reasonable management of green space; - the purchasing policy: Wood Purchasing Charter since 2007, manpower is more accessible; - replacement of pesticides by beneficial insects (selected with scientists to avoid invasive insects); Fish Purchasing Charter for responsible fishing since 2008, - favor drip irrigation and implement centralized irrigation increase in organic food purchasing and eco-labeled products management over larger networks. (see sections 3.5 and 3.6.2.3); - raising customer awareness on the discovery and protection of nature: the actions in this area are described in the section “Raising customer awareness”. Differentiated management of green spaces means treating all spaces differently according to their use, location and nature (lawns, planted areas or flowers, etc.) Thus, Village centers have carefully treated areas, while Progress made in 2012: - extension of the replacement of pesticides by beneficial insects at Albion Villas; - implementation of biological control and grinding of green waste for recycling at the Gregolimano site; - training for our Technical Managers given by an INRA specialist on the treatment of the red palm weevil; maintenance is more limited in Village surroundings, and - continued support for Expédition MED: Méditerranée En remote areas are kept natural. Danger (€10,000 per annum); Management of green spaces in each Village is set out by the - raising customer awareness on biodiversity alongside Green Spaces Environmental Manager of the Business Unit. partnership programs with specialized agencies was stepped The EAF Green Spaces Environmental Manager is also the up as part of the deployment of Green Globe eco-certifications. Group’s global authority on the subject. Guidelines for the management of green spaces advise: 78 2012 Annual Report SUSTAINABLE DEVELOPMENT BIODIVERSITY All Villages in operation worldwide number of Villages operated and opened for a full season (excluding boats) Village concerned Protected area Villages in a protected area AsiaPacific Americas Global 2011 49 8 11 68 71 49 10% 21% 65% 76% 43% 8 15% 14% 88% 63% 50% 10 5% 85% 70% 40% 50% 67 8% 52% 69% 69% 45% 66 8% 59% 69% 72% 31% of which natural (ha) BIODIVERSITY EN11- Villages in or adjacent to protected areas EN13 - Habitat protection Village area (ha) Number of Villages surveyed (*) % site coverage (1) % area kept natural (1) % Villages not using nitrogen fertilizers % Villages not using chemical pesticides on grounds % Villages committed to biological treatment of green spaces (*) excluding Les Boucaniers Europe Africa 439 Protection and enhancement of biodiversity 111 Nature reserve (marine, coral) 7 Turquoise (Turks and Caicos) Nature reserve (marine, coral) National park 33 Diving program in partnership with Beautiful Oceans focused on 26 the protection of species and respect for nature Recycled wastewater used for irrigation. Columbus Isle (Bahamas) Nature reserve (bird sanctuary) 43 Diving program in partnership with Beautiful Oceans focused on 20 the protection of species and respect for nature Recycled wastewater used for irrigation. Sandpiper Bay (USA) Nature reserve (mangroves) 16 5 Use of native plants for green spaces Itaparica (Brazil) National park (marine, coral) 33 2 Using recycled wastewater for irrigation Trancoso (Brazil) National park (forest) World Heritage Convention 27 ? Kabira (Japan) National park (marine) 19 Program to protect sea turtles. 5 Beach clean-up operations Using recycled wastewater for irrigation Vittel (France) Protected area (Vittel mineral water catchment area) Cargèse (France) Natura 2000 Villages adjacent to a protected area Rio das Pedras (Brazil) Kani (Maldives) Marrakech la Palmeraie (Morocco) Beldi (Turkey) 2012 Annual Report Regional or national park Nature reserve UNESCO Heritage Site 240 3 Program to protect sea turtles under the aegis of the Ministry of Ecology of Mexico for saving baby turtles. Program to replant mangroves after the hurricane in 2006 Use of recycled wastewater for irrigation Cancun (Mexico) Biological maintenance for more than 20 years of green spaces and golf course Using beneficial insects instead of pesticides in consultation with 46 scientists. Information on tree species and organic farming used in park management 21 4 1345 1171 1031 - 1003 - 1,000 ha of the Atlantic Forest outside the village, belonging to Club Méditerranée Awareness-raising and academic work in the ecological reserve and discovery and awareness-raising of the threatened Atlantic Forest thanks to ecological walks Use of recycled or shredded green waste Use of organic fertilizers and beneficial insects. ZNIEFF (Natural Area of Ecological Interest for Fauna and Flora) (bird sanctuary, protection of trees: banyan, coconut tree, etc.) 12 Photo and video presentation on marine biodiversity and its fragility 2 Reuse of algae collected on the beaches as compost instead of chemical fertilizers Use of recycled wastewater for irrigation Nature reserve at Les Mouflons (palm grove) 28 ? National park - protected marine area (protected pine forest) 14 Using green waste recycled externally 3 Using organic fertilizer instead of chemical fertilizer Using beneficial insects instead of pesticides Partnership with the Observatory of the Marrakech Palmeraie to support the replanting of the palm grove (2009) Installation of bird boxes (2011) Reducing noise and light pollution (2011) 79 SUSTAINABLE DEVELOPMENT Kamarina (Italy) Regional nature reserve, pinus halepensis 75 45 Using recycled wastewater for irrigation Kemer (Turkey) National park - protected marine area 40 37 Using green waste recycled externally Using organic fertilizer instead of chemical fertilizer Otranto (Italy) Regional park 40 25 Using green waste recycled externally Using recycled wastewater for irrigation Palmiye (Turkey) National park - protected marine area 18 Using green waste recycled externally 6 Vegetable garden to educate children. Garden plans for a botanical tour Villars-sur-Ollon (Switzerland) National or regional park 8 5 Chamonix MontBlanc (France) Aiguilles Rouges massif nature reserve 2 0 Opio in Provence (France) Natura 2000 area “river and Gorges du Loup” La Palmyre Atlantique (France) Coastline preservation at “Les Combots d’Ansoine” Serre-Chevalier (France) Ecrins national park Peisey Vallandry (France) Tignes Val Claret (France) Val d’Isère (France) The participation area of the Vanoise national park Méribel (France) Val Thorens (France) The participation area of the Vanoise national park Replanting green spaces with native species in consultation with the National Forests Office (NFO) 46 Replacement of pesticides by beneficial insects in consultation with scientists (2009) 22 Organic treatment of the olive grove Study and survey of flora and fauna in the Village by GAIADOMO (2011) 24 Replacement of pesticides by beneficial insects in consultation with scientists (2010) 22 “My establishment is a bird sanctuary” agreement and creation of a bird sanctuary (2011) Use of recycled wastewater for irrigation 9 1 Use of organic fertilizers instead of chemical fertilizers Customer awareness-raising as part of Green Globe ecocertification Village in an exceptional natural site - excluding protected reserves Cherating (Malaysia) 60 ha of tropical primary forest in the Village 85 Partnership with the Malaysian Fishery Department responsible for managing the Sea Turtle Sanctuary. 60 Partnership with Wild Asia in Cherating on preserving biodiversity. Cards explaining how to interact with the monkeys present on site Use of recycled wastewater for irrigation Other Villages committed to actions to protect biodiversity Ixtapa (Mexico) Programs to protect sea turtles under the aegis of the Ministry of Ecology of Mexico to save baby turtles. Protecting two species of tree (parotid and mangroves) Use of recycled wastewater for irrigation Bintan Island (Indonesia) Program to protect sea turtles with an enclosure to protect eggs until hatching and launching Harmful and dangerous animals (snakes, scorpions, etc.) are brought back to local authorities alive for analysis Use of recycled wastewater for irrigation Disclosure according to the guidelines of the Global Reporting Initiative (indicators EN11 and EN13 of the GRI3) 80 2012 Annual Report SUSTAINABLE DEVELOPMENT 3.6.5. Raising customer awareness “Among all the pleasures in the world, there is the pleasure of protecting the world…”: This is the tagline adopted for shore or found in nature; as well as the strictly creative aspect, this is also an opportunity to raise awareness of waste sorting and environmental conservation; addressing GMs in Villages and inviting them to behave in an - Since 2010, Club Méditerranée has supported Expédition eco-friendly manner throughout their stay. The achievements Med, a scientific expedition studying plastic pollution in the in this area in 2012 include: Mediterranean, in order to combat it more effectively (€10,000 - the roll-out of Green Globe has led to the continued display of “Let’s take care of the environment together” posters put up in every customer room in eco-certified Villages. At the end of 2012, 10,000 rooms featured these posters; support per year over three years). Scientists on the expedition scour the Mediterranean aboard a sailboat for several successive summers (2010 to 2013) taking samples and studying the quantity, hazardous nature, origin and future of thousands of tons of plastic waste found floating in the Sea - Happy Nature Box promotions for Mini Club Med have in ever-increasing quantities. Between missions, they publish continued in all Happy Nature and 4- and 5-Trident Villages their results and alert the scientific community and the media, with Mini Club Med intended to make children aware of with some success. Village Boutiques across Europe-Africa sustainable development and encourage them to discover the dedicated one day a week (known as Happy Med day) in cultural and natural environment of Villages. It is based around summer 2012 to highlighting this expedition, to which they three themes: energy, music, and exploration; donated 1% of the sales made on such days; - the Clean Art Planet awareness-raising activity has been - other initiatives: a “Very Important Turtles” kit was created to deployed over all family Villages and tested in non-seaside share best practice between Club Med Villages where sea Villages (mountain resorts, Marrakech). It is designed to offer turtles lay their eggs. In 2012, for the first time in decades, children the chance to create and exhibit artwork and turtles returned to lay their eggs on the beach at La Caravelle, sculptures designed using plastic objects washed up on the Guadeloupe. For more information on the Sustainable Development Policy followed by Club Méditerranée: http://www.clubmed-corporate.com 2012 Annual Report 81 SUSTAINABLE DEVELOPMENT Appendix 1 – Summary of environmental reporting methodology put into perspective and to better understand all the TECH CARE ENVIRONMENTAL REPORTING TOOL environmental impacts of Villages. Since 2007, Tech Care, an extension of the Indicia professional environmental reporting software from Ivalua, has been Club Méditerranée’s main tool for environmental control PERIOD, SCOPE AND CHANGE OF SCOPE and monitoring water and energy consumption. The disclosure period runs from November 1 to October 31. It allows the Technical Manager at each site to manage This corresponds to the Company’s financial year. consumption and then go back and consolidate it at the (Country, The scope covers all activities in Villages that operate for Operational Regional Departments, Business Unit and Group). at least one season over the fiscal year, regardless of Changes in consumption and performance ratios are sent to whether or not the activity is directly managed by Club Central Management Control and Operational Departments. Méditerranée (Spas, Boutiques, etc.). As such, non- various levels of operational management operational closed Villages that are still Club Méditerranée This is monitoring of actual consumption, as recorded by property assets, and thus maintained, are excluded from the the Technical Manager at each site using: scope. Consumption over periods of seasonal closure - daily readings from water, electricity and natural gas meters; (including those related to the maintenance and renovation of Villages) are included in the disclosure. - and calculation of monthly consumption by reading the tank Environmental gauges for other energies (fuel, LPG, LNG). reporting takes account of all Club Méditerranée Villages throughout the world. The following are A dual check is performed: excluded: - a check on the completeness of monthly information by the - Headquarters, Offices, Agencies and the Club Med 2 boat; Tech Care administrator; - vehicle fleets. - a check on data consistency via the monthly control In addition, until 2011 two Villages were excluded as they were performed centrally by the Technical Department. not managed by Club Méditerranée, and environmental data An annual campaign is conducted in Tech Care during was not reported by our partners until then (Les Boucaniers in September covering more than 500 qualitative and contextual Martinique and Coral Beach in Israel). indicators. It enables the analyses performed on Villages to be GLOBAL number of Villages operated and opened for a full season (excluding boats) 2008 2009 2010 2011 2012 76 75 73 71 68 Albion Villas (Mauritius) Sinai Bay (Egypt) Yabuli (China) Valmorel (France) Valmorel Chalets (Fr) Athenia (Greece) Metaponto (Italy) Sestrières (Italy) Djerba Meridiana (Tunisia) Nabeul (Tunisia) Les Menuires (Fr) Smir (Morocco) Coral Beach (Israel) Lindeman Island (Australia) New Villages Closure (Villages not included) Kos (Greece) Les Almadies (Côte d’Ivoire) Arcs Altitude (France) Bora Bora (Polynesia) Villages not operated over the year (and therefore not included) Number of Villages surveyed Villages not surveyed Luxor (Egypt) 74 Coral Beach (Israel) Les Boucaniers (Caribbean) 73 Coral Beach (Israel) Les Boucaniers (Caribbean) 71 Coral Beach (Israel) Les Boucaniers (Caribbean) 69 Coral Beach (Israel) Les Boucaniers (Caribbean) 68 The difference between the 68 villages in the above table and the 71 villages in the table on pages 16 and 17 can be explained by the facts that : i) the boat isn’t part of Tech Care reporting and ii) Lindeman Island and Coral Beach villages are not part of Tech Care reporting either because they closed during the fiscal year 2012. 82 2012 Annual Report SUSTAINABLE DEVELOPMENT Water consumption is directly monitored in cubic meters and Greenhouse gas emissions for energy other than electricity includes all the water used by sites, whether paid-for or free. are calculated using the emission factors recommended by Energy consumption is measured in operational units (in kWh, ADEME. cubic meters, or kg). This consumption is converted and Greenhouse gas emissions for electricity (including France) consolidated in kWh of final energy consumed using ADEME are calculated using the country-specific electricity production conversion ratios (for some sites such as Opio, Vittel, and carbon intensity factors published annually by the Climate Chamonix, the conversion ratio used for gas is the one given Analysis Indicators Tool (CAIT) developed by the World on the bill). Resources Institute. Unit Unit conversion into CO2-eq = 10.83698 kWh 1 m 3 = 2.53585 kg CO2-eq kg 1 kg = 13.77888 kWh 1 kg = 2.82720 kg CO2-eq LPG kg 1 kg = 12.77880 kWh 1 kg = 2.95190 kg CO2-eq Domestic fuel liter 1 liter = 10.56885 kWh 1 liter = 3.17065 kg CO2-eq Heavy fuel kg 1 kg = 11.16478 kWh 1 kg 3.59506 kg CO2-eq m LNG 2012 Annual Report 3 Unit conversion into kWh 3 Natural gas 1 m = 83 SUSTAINABLE DEVELOPMENT Appendix 2 – Cross-referencing between GRI (Global Reporting Initiative) indicators and the environmental indicators quoted § in Registration Document Cross-referencing between GRI and indicators quoted GRI 3 Component: Materials GRI 3 CORE EN1 Materials used by weight or volume GRI 3 CORE EN2 Percentage of materials used that are recycled input materials GRI 3 3.6.2.3 3.6.2.3 Component: Energy GRI 3 CORE EN3 Direct energy consumption by primary energy source 3.6.2.1 GRI 3 CORE EN4 Indirect energy consumption by primary source 3.6.2.1 GRI 3 SUP EN5 Energy saved due to conservation and efficiency improvements 3.6.2.1 GRI 3 SUP EN6 Initiatives to provide energy-efficient or renewable energy-based products and services, and reductions in energy requirements as a result of these initiatives 3.6.2.1 GRI 3 SUP EN7 Initiatives to reduce indirect energy consumption and reductions achieved 3.6.2.1 GRI 3 Component: Water GRI 3 CORE EN8 Total water withdrawal by source 3.6.2.2 GRI 3 SUP EN9 Water sources significantly affected by withdrawal of water 3.6.2.2 GRI 3 SUP EN10 Percentage and total volume of water recycled and reused 3.6.2.2 GRI 3 Component: Biodiversity GRI 3 CORE EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas GRI 3 CORE EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas 3.6.4 GRI 3 SUP EN13 Habitats protected or restored 3.6.4 GRI 3 SUP EN14 Strategies, current actions, and future plans for managing impacts on biodiversity 3.6.4 GRI 3 SUP EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk 3.6.4 GRI 3 3.6.4 Component: Emissions, Effluents and Waste GRI 3 CORE EN16 Total direct and indirect greenhouse gas emissions by weight (tons CO2-eq) 3.6.3.1 GRI 3 CORE EN17 Other relevant indirect greenhouse gas emissions by weight (tons CO2-eq) 3.6.3.1 GRI 3 SUP Initiatives to reduce greenhouse gas emissions and reductions achieved 3.6.3.1 GRI 3 CORE EN19 Emissions of ozone-depleting substances by weight 3.6.3.1 GRI 3 CORE EN20 NOx, SOx, and other significant air emissions by type and weight unknown GRI 3 CORE EN21 Total water discharge by quality and destination unknown GRI 3 CORE EN22 Total weight of waste by type and disposal method unknown GRI 3 CORE EN23 Total number and volume of significant spills GRI 3 SUP EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally unknown GRI 3 SUP EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff Not applicable GRI 3 CORE EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation GRI 3 CORE EN27 Percentage of products sold and their packaging materials that are reclaimed by category GRI 3 CORE EN28 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations Not applicable GRI 3 SUP EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce 3.6.3.1 GRI 3 SUP EN30 Total environmental protection expenditures and investments by type EN18 GRI 3 Component: Products and Services GRI 3 84 Not applicable 3.1.1 Not applicable Component: Compliance unknown 2012 Annual Report CORPORATE GOVERNANCE 4. CORPORATE GOVERNANCE GENERAL INFORMATION The management of the Company is carried out by the Board of Directors, the Chairman of the Board of Directors and the Chief Executive Officer. French law provides that a company’s management may be placed under the responsibility of either the Chairman of the Board of Directors or another individual appointed by the Board as Chief Executive Officer. At its first meeting, which was held on March 16, 2005, the Board decided to combine the functions of Chairman of the Board and Chief Executive Officer, and appointed Henri Giscard d’Estaing as Chairman and CEO. This decision reflected the Board’s view that combining these two positions would be the best way of successfully implementing the upscale strategy. On March 3, 2011, the Board again decided, on the recommendation of the Nominations and Compensation Committee, in favor of overlapping the functions of Chairman of the Board of Directors and Chief Executive Officer. In accordance with Article 14 of the Board of Directors’ 4.1. COMPOSITION OF THE BOARD AND ITS COMMITTEES 4.1.1. Members of the Board internal rules, every director must own at least 500 shares in the Company within one year of their appointment. Following this one-year deadline, and until the end of their term, each director must adjust the number of shares they own in the Company so that the value of these shares is at least equal to 50% of the amount of directors’ fees received for one year. The Board of Directors comprises a minimum of three and a The criteria for directors’ independence are outlined in section maximum of 18 members, elected by shareholders in an 4.2 of this Annual Report. Ordinary Shareholders’ Meeting. Under the terms of Article 14.2 of the Company’s bylaws, newly appointed and re-elected directors have a fixed mandate of three years. However, on an exceptional basis, the Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2010 appointed and reappointed some directors for a four-year term to allow for the staggered renewal of the Board of Directors. At the time of submitting this document, the Board comprises the following 14 directors and one non-voting director, 4.1.2. Directors’ mandates Members of the Board of Directors and positions held in other companies: HENRI GISCARD D’ESTAING Chairman and Chief Executive Officer Born on October 17, 1956 bringing together individuals with complementary skills and French experiences: Business address: Club Méditerranée, 11 rue de Cambrai 75019 – Paris (France) - Henri Giscard d’Estaing (Chairman) Anass Houir Alami Saud Al Sulaiman Alain Dinin Dominique Gaillard Guangchang Guo Christina Jeanbart Pascal Lebard Georges Pauget Jiannong Qian Isabelle Seillier Anne-Claire Taittinger Thierry de La Tour d’Artaise CMVT International, represented by Amine Benhalima - Gérard Pluvinet (non-voting director) Dominique Gaillard was appointed to the post of director on Appointed on March 16, 2005 Last reappointment: March 3, 2011 Term end: Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2013 First appointment with the Company: July 17, 1997 Independent director: no Number of Company shares held: 1 517 Chairman of the Strategic Committee Biography: Henri Giscard d’Estaing graduated from Institut d’Etudes Politiques de Paris and has a degree in economics. He began his career with Cofremca, where he served as an Associate Director between 1982 and 1987, specializing in the March 12, 2012 by the Shareholders’ Meeting. study of changes in food consumption patterns and their At the next Annual General Meeting of Club Méditerranée, group and was successively Head of Development, Chief which is scheduled for March 7, 2013, shareholders will be asked to approve the reappointment of Alain Dinin, Georges Pauget, and CMVT International (see section 6.2 of this Annual Report). No directors are elected by the Company’s employees. 2012 Annual Report marketing and strategic impacts. In 1987 he joined the Danone Executive Officer of the British subsidiary HP Food Lea and Perrins, Chief Executive Officer of Evian-Badoit and Head of the Mineral Water division. Henri Giscard d’Estaing joined Club Méditerranée in 1997, holding the positions of Chief Operating Officer in charge of Finance, Development and International Relations (1997-2001), Chief Executive Officer 85 CORPORATE GOVERNANCE (2001-2002), and Chairman of the Executive Board (20022005) before being appointed Chairman and Chief Executive ANASS HOUIR ALAMI Officer. Director OTHER POSITIONS WITHIN THE GROUP Born on March 8, 1968 Chairman and Founding Director of: Moroccan - The Club Méditerranée Foundation (France) Business address: Caisse de Dépôt et de Gestion - Place Moulay Al Hassan - B.P. 408 – Rabat (Morocco) OTHER POSITIONS OUTSIDE THE GROUP Appointed on July 23, 2009 Director of: Last reappointment: March 3, 2011 - Casino, Guichard-Perrachon (France) – Listed company Term end: Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2013 Member of the Supervisory Board of: First appointment with the Company: July 23, 2009 - RANDSTAD (Netherlands) – Listed company Number of Company shares held: 500 Independent director: no OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) Chairman of: - Hôteltour (France) - Club Med Marine (France) - CM U.K Ltd (United Kingdom) - Jet Tours (France) Chairman of the Board of Directors of: - Club Med World Holding (France) - Club Med Services Singapore Pte Ltd (Singapore) Vice-Chairman of : Nouvelle Société Victoria (Switzerland) Permanent representative of Club Méditerranée SA as director of: Hôteltour (France) Director of: Member of the Strategic Committee Biography: A graduate of the Ecole Mohammedia des Ingénieurs, with an MBA in international business and finance from New York University’s Stern School of Business, Mr. Alami began his career as a financial analyst (1993-1998). He joined financial services company Upline Group as a financial advisor (1998-2001) and was later appointed as its general manager (2001-2006). From 2005 to 2006, Mr. Alami also served as Chairman of the Supervisory Board of Société de la Bourse des Valeurs de Casablanca (SBVC, the Moroccan stock market operator). He became CEO of Barid Al-Maghrib in 2006. In 2009, Mr. Alami was appointed CEO of Caisse de Dépôt et de Gestion du Maroc. Primary position held outside the Company: Chief Executive Officer of Caisse de Dépôt et de Gestion du Maroc - SECAG Caraïbes (France) OTHER POSITIONS OUTSIDE THE GROUP - Club Med Management Asia Ltd. (Hong Kong) Non-Executive Chairman of: - Carthago (Tunisia) - Auda (Morocco) - ADP (France) – Listed company - CDG Capital (Morocco) - Holiday Hôtels AG (Switzerland) - Compagnie Générale Immobilière (CGI) (Morocco) – Listed company - Dyar Al Mansour (Morocco) - Foncière Chellah (Morocco) - Jnan Saïss Développement (Morocco) - MADAEF (Morocco) - Novec (Morocco) - Patrilog (Morocco) - Société d’Aménagement Zenata (Morocco) - Société Centrale de Reassurance (SCR) (Morocco) - Société Hay Rabat Andalous (SHRA) (Morocco) - Société Hôtelière Nador (SHN) (Morocco) 86 2012 Annual Report CORPORATE GOVERNANCE - SDRT (Morocco) - CDG Développement (Morocco) - HoldCo (Morocco) - Casanearshore (Morocco) - Meditel (Morocco) - Technopolis Rabatshore (Morocco) - CMVT International (Morocco) Chairman and Chief Executive Officer of: Chairman and CEO of Société Immobilière de la Mer (SIM) (Morocco) Director of: - ADER-Fes (Morocco) - Avilmar (Morocco) - Casa Transport (Morocco) - Resort Co (Morocco) SAUD AL SULAIMAN - Massira Capital Management (MCM) (Morocco) Director Director of: Born on December 8, 1961 - Atlanta (Morocco) – Listed company Saudi Arabian - Ciments du Maroc – Italcementi Group Morocco (Morocco) – Listed company Business address: C/O: Rolaco Trading and Contractrind Madina Road, Al Sulaiman Villa - P.O. Box: 222 - Jeddah21411 (Saudi Arabia) - Fonds d’Equipement Communal (Morocco) Appointed on March 16, 2005 - Fipar Holding (Morocco) Last reappointment: March 3, 2011 - Fonds Igrane (Morocco) Term end: Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2014 - Fonds Marocain de Placement (Morocco) First appointment with the Company: December 12, 2003 - Infra Maroc (Morocco) Number of Company shares held: 1 100 - Medi1TV (Morocco) Independent director: yes - Moroccan Financial Board (Morocco) Member of the Strategic Committee - Nemotek (Morocco) Biography: Mr. Al Sulaiman graduated in Finance from New - Poste Maroc (Morocco) - Sanad (Morocco) - Sonadac (Morocco) York University in the United States. Since he began his career, he has held several management positions with the Rolaco Group, which is partly owned by the Al Sulaiman family. He has contributed to driving the group’s expansion in a number of areas including manufacturing, finance, real estate Chairman of the Supervisory Board of: development and tourism. - MEDZ (Morocco) Primary position held outside the Company: - Université Internationale de Rabat (UIR) (Morocco) Partner and Managing Director of Rolaco Trading and its Member of the Supervisory Board of: subsidiaries (Jeddah, Saudi Arabia) - Al Barid Bank (Morocco) OTHER POSITIONS OUTSIDE THE GROUP - Agence Spéciale Tanger Méditerranée (TMSA) (Morocco) Member of the Board of Directors of: - Holding Al Omrane (Morocco) - Arabian Cement Company (Saudi Arabia) – Listed company - TUI AG (Germany) – Listed company - Saudi Arabian Refineries Company (Saudi Arabia) – Listed OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) Director General of Poste Maroc (Morocco) Chairman of the Supervisory Board of SBVC (Morocco) General Manager of Upline (Morocco) Non-Executive Chairman of: - Foncière UIR (Morocco) company - Rolaco Holding SA (Luxembourg) - Semiramis Intercontinental Hotel (Egypt) – Listed company - Sharjah National Lube Oil Company (United Arab Emirates ) - Hotel Intercontinental Geneve SA (Switzerland) - Park Plaza Hotel Geneve AG (Switzerland) - Winter Valley Tourism Investment Company (Jordan) – - SAMAZ (Morocco) Listed company - Sofac (Morocco) - Ready-Mix Concrete & Construction Supplies Co (Jordan) – Listed company 2012 Annual Report 87 CORPORATE GOVERNANCE - Qatrana Cement Company (Jordan) – Listed company - Gulf General Cooperative Insurance Company (Saudi Arabia) - InterContinental Hotels Saudi Arabia Co (Saudi Arabia) Director and Member of the Executive Board of Fédération Promoteurs Immobiliers (FPI) (France) Director of Observatoire Régional du Foncier in the Ile de France region (ORF) (France) OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) Director and Chairman of: Member of the Executive Committee of: - Nexity Immobilier d’entreprise SA (France) - Saudi Arabian Refineries Company (Saudi Arabia) – Listed - SA Crédit Financier Lillois (CFL) (France) company - Nexity Biandrate (Italy) - Gulf General Cooperative Insurance Company (Saudi - Sesto Edison 1 (Italy) Arabia)– Listed company Member of the Board of Directors of: - Sesto Edison 2 (Italy) Vice-Chairman and Member of the Supervisory Board of SA - Hadhan Holding SA (Luxembourg) SAGGEL HOLDING (France) - UBS Saudi Arabia (Saudi Arabia) Director of: Member of the Investment Committee of: - SAS Nexity Logement (France) - Gulf General Cooperative Insurance Company (Saudi - Nexibel 6 (Belgium) Arabia)– Listed company Managing Director of: - Nexity Italia (Italy) ALAIN DININ - Nexity España (Spain) Director Representative of Nexity, Chairman of Nexity Franchises Born on February 22, 1951 (France) French Business address: 1, Terrasse Bellini - TSA 48200 La Défense 11 - 92919 Paris La Défense Cedex (France) Appointed on February 25, 2010 Term end: Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2012 Representative of Nexity, Vice-Chairman, CEO and Director of SAS Eco-Campus in Chatillon Legal representative of SAS Eco-Campus in Chatillon, Chairman of SAS Mercedes Representative of NEXITY, director of NEXIBEL 1, NEXIBEL 2, First appointment with the Company: February 25, 2010 NEXIBEL 3, NEXIBEL 5 and NEXITY IG (Belgium) Number of Company shares held: 5 000 Permanent representative of SAS NEXIM 1, Director of: Independent director: yes Member of the Strategic Committee - UFIAM SA (France) - Ressources et Valorisation SA (France) Permanent representative of George V Gestion SAS, Director Biography: A graduate of the Ecole Superieure de Commerce de Lille, Mr. Dinin joined the Arnault Group in 1979 as Managing Director of Férinel, and subsequently of George V. of SA Chantiers Naval de l’Estérel (France) Permanent representative of SAS NEXITY LOGEMENT, In 1996 he was appointed Managing Director of CGIS (now Director of: Nexity). In 1997 he was named Chairman and Chief Executive - SA FEREAL (France) Officer of George V. He then served as CEO of Maeva from 1998 to 2000. In 2000 he was appointed Vice-Chairman and - SAS GEORGE V REGION NORD (France) Managing Director of Nexity, and was named its Chairman and Co-manager of SARL Clichy Europe 4 (France) Chief Executive Officer in 2004. Primary position held outside the Company: Chairman and CEO of Nexity (France) - Listed company OTHER POSITIONS OUTSIDE THE GROUP Chairman of the Investment Committee of Nexity (France) – Listed company Member of the Strategic Orientation Committee of Skema Business School 88 2012 Annual Report CORPORATE GOVERNANCE OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) appointed Vice-Chairman and Chief Executive Officer of Vice-Chairman and director of Crédit Foncier de France Officer in 2000. (France) Groupe SEB, and he became Chairman and Chief Executive Primary position held outside the Company: Chairman and - Chairman of Nexity Lamy SAS (France) Chief Executive Officer of Groupe SEB Vice-Chairman and Director of Lamy SA (France) OTHER POSITIONS OUTSIDE THE GROUP Chairman of the Supervisory Board of Lamy SA (France) Chairman of: Director of: - SEB SA (France) – Listed company - Nexibel 6 (Belgium) - SEB Internationale (France) - Nexity Belgium (Belgium) Permanent representative of: Some offices representing Nexity or Nexity Logement within - Sofinaction, director of Lyonnaise de Banque (France) the management bodies of companies in the Nexity group Director of Nexibel Investissement (Belgium) Representative of SIG 31 Participations, Director of: - NEXIBEL 1 (Belgium) Director of: - Legrand (France) – Listed company - Zhejiang SUPOR (China) – Listed company - NEXIBEL 2 (Belgium) OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) - NEXIBEL 3 (Belgium) Member of the Supervisory Board of: - NEXIBEL 5 (Belgium) - Rowenta Invest BV (Netherlands) Permanent representative of SIG 30 Participations, member of Director of: the Supervisory Board of SAS GEPRIM (France) Manager of: - SARL Critère (France) THIERRY DE LA TOUR D’ARTAISE - Groupe Seb Japan (Japan) - Groupe Seb Mexicana (Mexico) - SIPAREX Associés (France) - Plastic Omnium (France) – Listed company Director Born on October 27, 1954 French DOMINIQUE GAILLARD Business address: GROUPE SEB - Chemin du Petit Bois - Les 4 M - B.P. 172 - 69134 Ecully Cedex (France) Director Appointed on March 16, 2005 French Last reappointment: March 3, 2011 Business address: 20, Place Vendôme – 75001 Paris (France) Term end: Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2014 Appointed on March 12, 2012 Born on February 17, 1960 First appointment with the Company: March 16, 2005 Term end: Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2014 Number of Company shares held: 984 Number of Company shares held: 0 Independent director: yes Independent director: no Member of the Nominations and Compensation Committee Member of the Strategic Committee Biography: A graduate of the Ecole Supérieure de Commerce de Paris and a certified public accountant, Thierry de La Tour d’Artaise served as head of internal audit with the Chargeurs group from 1983 to 1984, before joining Croisères Paquet where he held the post of Chief Financial Officer from 1984 to 1986 and subsequently Chief Executive Officer from 1986 to 1993. He joined Groupe SEB in 1994 as Chief Executive Officer of CALOR SA, of which he became Chairman and Chief Executive Officer in 1996. In 1998, he was named head of the group’s Home Appliances division. A year later, he was 2012 Annual Report Biography: Dominique Gaillard has been awarded degrees from the Ecole Polytechnique and the Ecole Nationale des Ponts et Chaussées, the IAE de Paris, and the University of Berkeley in California (Master of Sciences in Ocean and Coastal Engineering). He began his career at a subsidiary of Pechiney specializing in high-performance materials, first as Head of R&D then Sales & Marketing Director (1988 to 1990). He worked at Charterhouse (private equity firm now known as Chequers Capital) from 1990 to 1997, during which time he orchestrated many growth capital operations and LBOs. Mr. 89 CORPORATE GOVERNANCE Gaillard joined AXA Private Equity in 1997 as Head of LBOs to manage a fund of €95 million. He is currently Chief Executive Officer and Member of the Executive Board in charge of direct funds (€5 billion managed in growth capital, LBO Small & Mid Cap, Co-Investment, Infrastructure, AXA Capital). Primary position held outside the Company: Chief Executive Officer and member of the Executive Board, in charge of direct funds - AXA Private Equity (France) OTHER POSITIONS OUTSIDE THE GROUP Chairman of: - AXA Alexandrie SAS (France) - Novafives SAS (France) Chief Executive Officer of: - AXA Investment Managers Private Equity Europe SA (France) - AXA Private Equity Eastern Europe GmbH (Austria) - APEP GmbH (Germany) Member of the Supervisory Board of: - Alvest (formerly TLD International Holding) (France) - Mersen (France) – Listed company - AXA Private Equity Germany (Germany) - AXA Private Equity US (United States) Director of: - AXA Private Equity UK (United Kingdom) - AXA Private Equity Italy (Italy) OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) Chairman of: - Pikanter 11 SAS (France) - Arkadin International SASU (France) Chairman of the Supervisory Board of: - Moteurs Baudouin SA (France) - Groupe Keolis (formerly Kuvera) (France) - Kebexa Participations (France) - Vieux Port Equity (France) Vice-Chairman of the Supervisory Board of: - AXA Private Equity Eastern Europe GmbH (Austria) Member of the Supervisory Board of: - Groupe Keolis (formerly Kuvera) (France) - Floor’in SAS (France) Director of: - AXA IM LBO Management Ltd (Jersey) - AXA LBO Management III Ltd (Jersey) - AXA LBO Management IV Ltd (Jersey) - ACF II Investment Sàrl (Luxembourg) - AXA Co-Investment III Ltd (Jersey) Co-manager of: - Vendôme GSG SARL (France) - AXA Private Equity Switzerland Holding AG (Switzerland) - RPAX One S.A. (Luxembourg) - Clayax Acquisition 4 SAS (France) - Spie (France) GUANGCHANG GUO Director Born on February 16, 1967 - AXA Co-Investment II Ltd (Jersey) Chinese - AXA CEE Management Ltd (Jersey) Business address: No.2 East Fu Xing Rd. – Shanghai P.R. (China) Manager of: - PENFRET (Belgium) - ACF I Investment Sàrl (Luxembourg) Member of the Executive Board of: - AXA Investment Managers Private Equity Europe SA (France) Appointed on March 3, 2011 Term end: Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2013 First appointment with the Company: March 3, 2011 Number of Company shares held: 1 851 Independent director: no - AXA Investment Managers Private Equity SA (France) Biography: Mr. Guo graduated with a degree in philosophy (1989) before earning a Master’s in Business Administration (1999) at Fudan University. Mr. Guo is co-founder of the Fosun Group and has chaired it since 1994. In 2002, Mr. Guo was appointed Vice-Chairman of the Shanghai Federation of Industry and Commerce, becoming Vice-Chairman in 2007. In 2004, Mr. Guo was named Chairman of the Zhejiang Chamber 90 2012 Annual Report CORPORATE GOVERNANCE of Commerce in Shanghai, becoming Honorary President in OTHER POSITIONS OUTSIDE THE GROUP 2011. Director of: Primary position held outside the Company: Chairman of - Hôtel Intercontinental Genève SA (Switzerland) Fosun Group (China) - Park Plaza Hotel AG (Switzerland) OTHER POSITIONS OUTSIDE THE GROUP - Rolaco Holding SA (Luxembourg) Non-Executive Director of: - Fosun Pharma (China) – Listed company Vice-Chairman of: - Nanjing Nangang (China) – Listed company OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) None Director of: PASCAL LEBARD - Forte (China) Director Honorary President of the Zhejiang Chamber of Commerce in Shanghai (China) Vice-Chairman of the Shanghai Federation of Industry and Commerce (China) Born on May 15, 1962 French Business address: 8, rue de Seine - 92517 Boulogne Cedex (France) Appointed on March 16, 2005 OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) Last reappointment: March 3, 2011 Director of: Term end: Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2013 - Sinopharm (China) First appointment with the Company: April 23, 1997 - Shanghai Yuyuan Tourist Mart Co. Ltd (China) Number of Company shares held: 2 000 Non-Executive Director and Vice-Chairman of Zhaojin Mining Industry Co. Ltd (China) – Listed company Independent director: no Member of the Nominations and Compensation Committee Biography: After graduating from EDHEC, Pascal Lebard CHRISTINA JEANBART became a Chargé d’Affaires at Crédit Commercial de France Director from 1986 to 1989. He held the position of Associate Director Born on December 12, 1979 Swiss at 3i SA from 1989 until 1991, before becoming a Director at Ifint (later known as Exor Group) at the Agnelli group. In 2003 he joined Worms & Cie (which was renamed Sequana in 2005) Business address: Rolaco Group Services – Chemin du Petit Saconnex 30-32 – 1209 Geneva (Switzerland) as a member of the Supervisory Board (2003-2004), Appointed on March 3, 2011 (2004-2005) and then Chief Operating Officer (2005-2007). Term end: Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2013 Primary position held outside the Company: First appointment with the Company: March 3, 2011 - Director and CEO of Sequana (formerly Worms & Cie) Number of Company shares held: 945 subsequently becoming a member of the Executive Board (France) – Listed company Independent director: yes OTHER POSITIONS OUTSIDE THE GROUP Member of the Audit Committee Executive Chairman of: Biography: A graduate of the Institut Supérieur de Gestion - Arjowiggins SAS (France) (ISG) in Business Administration, Finance and Economics in 2000, Christina Jeanbart began her career at Morgan Stanley - Antalis SAS (France) as an Index Analyst. In 2002, she joined Rolaco Group Chairman of: Services SA, a subsidiary of Rolaco Holding SA (Luxembourg) and is in charge of the supervision and development of the - Boccafin (formerly Permal Group SAS) (France) group’s European investments in a variety of sectors such as - DLMD (France) tourism, hospitality, finance and maritime activities. Primary position held outside the Company: Vice-President of Rolaco Group Services SA (Switzerland) 2012 Annual Report Director of: - LISI (France) – Listed company - Greysac (formerly Domaines Codem) (France) 91 CORPORATE GOVERNANCE - Safic Alcan (France) - CEPI (Confederation of European Paper Industries) (Belgium) - Eurazeo PME (France) Executive Officer of Crédit Agricole SA, Chairman of LCL (Crédit Lyonnais) and Chairman of Crédit Agricole CIB. Primary position held outside the Company: Chairman of SAS Economie, Finance et Stratégie (France) OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) Chairman of the Supervisory Board of: - MICEL (France) Chairman of: - Fromageries de l’Etoile (France) Chief Executive Officer of: - Exor SA (France) Chairman and Chief Executive Officer of: - Domaines Codem (France) Director of: - SGS (Switzerland) - Domaines Codem (France) - Européenne de Financement (France) - Soficol (France) Director of: - Valeo (France) – Listed company - Danone Communities Member of the Supervisory Board of: - Eurazeo (France) – Listed company Honorary President of: - LCL-Le Crédit Lyonnais (France) Chairman of: - Institut pour l’Education Financière du Public (IEFP) (France) - Pôle de Compétitivité Finance Innovation (France) - Toulouse School of Economics, representative of Crédit Agricole SA to the Partners Club (France) - Insead OEE data service (France) Scientific Director of the Asset Management Chair at Université Paris Dauphine (France) - Exint (France) Member of the Executive Board of: - Worms & Cie (France) Liquidator of: - Financière Worms SA (Switzerland) OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) OTHER POSITIONS OUTSIDE THE GROUP Chairman of the Board of Directors of: - Viel & Cie (France) – Listed company Chief Executive Officer of: GEORGES PAUGET Director Born on June 7, 1947 French - Crédit Agricole SA (France) - Crédit Lyonnais (France) Chairman of: Business address: 2 rue de Monceau – 75008 Paris (France) - Crédit Agricole Corporate and Investment Bank Appointed on December 8, 2010 - Projet Monnet, European bank card project Term end: Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2012 - French Banking Federation First appointment with the Company: June 29, 2010 Director of Banca Intesa Number of Company shares held: 800 Independent director: yes Chairman of the Audit Committee Member of the Strategic Committee Biography: Georges Pauget holds a doctorate in economics. He has served his entire career with the Crédit Agricole Group, holding positions of responsibility at Crédit Agricole SA and its subsidiaries, prior to becoming CEO of several regional offices of Crédit Agricole. In 2003, Mr. Pauget was appointed CEO of Crédit Lyonnais. He then served from 2005 to 2010 as Chief 92 2012 Annual Report CORPORATE GOVERNANCE JIANNONG QIAN ISABELLE SEILLIER Director Director Born on February 8, 1962 Born on January 4, 1960 Chinese French Business address: No.2 East Fu Xing Rd. – Shanghai P.R. (China) Business address: 14, Place Vendôme – 75001 Paris (France) Appointed on June 29, 2010 Last reappointment: March 3, 2011 Term end: Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2014 First appointment with the Company: June 29, 2010 Number of Company shares held: 1 536 Appointed on March 3, 2011 Term end: Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2014 First appointment with the Company: March 3, 2011 Number of Company shares held: 1 000 Independent director: yes Member of the Strategic Committee Independent director: no Member of the Strategic Committee Biography: Mr. Qian graduated from Shandong University in China and earned a Master’s degree in Economics in Germany. Having studied and worked for 10 years in Germany, he returned to China as a senior manager of Metro, and then Vice-Chairman of OBI (China). He was then appointed VicePresident of Wumart, a company listed on the Hong Kong stock exchange. In 2006, he became CEO and Director of NEPSTAR (China), which became the largest pharmacy chain in China and successfully floated on the New York Stock Exchange under his stewardship. Biography: A graduate of Sciences-Po Paris (Economics and Finance, 1985) and with a Master’s degree in Business Law, Isabelle Seillier began her career in the options division of Société Générale in Paris in 1987, where she held the position of sales team manager for options products in Europe until 1993. She joined JPMorgan in Paris in 1993 as head of the French derivatives sales team for industrial groups. In 1997, as part of the investment banking arm, she became a banking advisor covering large industrial customers. In March 2005 she was appointed joint head of investment banking, a post she took on alone from June 2006. In September 2008, Isabelle Primary position held outside the Company: President, Seillier was appointed Chairman of JPMorgan in France while Commercial Investment Group and Senior Managing Director, remaining in charge of investment banking. She is also a Fosun Group member of the EMEA IB Executive Committee and the EMEA OTHER POSITIONS OUTSIDE THE GROUP IB Inclusive Leadership Council (Diversity Council) of JPMorgan. Director of: - Yuyuan Tourist Mart (China) – Listed company - FF Group (Greece) – Listed company OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) Member of the China Retail Leadership Summit Member of the Board of: - Chain Store & Franchise Association (China) Vice-Chairman of: - China Pharmaceutical Chain Association (China) Primary position held outside the Company: Chairman of JPMorgan France and Director of investment banking activities in France and North Africa (France) OTHER POSITIONS OUTSIDE THE GROUP Member of the Board of: - Paris Europlace (France) - Danone (France) – Listed company - AFB (France) OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) None 2012 Annual Report 93 CORPORATE GOVERNANCE ANNE-CLAIRE TAITTINGER Director Born on November 3, 1949 French Appointed on March 14, 2006 Last reappointment: March 3, 2011 Term end: Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2014 First appointment with the Company: June 12, 2003 Number of Company shares held: 1 260 OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) Chairman and Chief Executive Officer then Chairman then Director of: - Baccarat (France) – Listed company Director of: - DEXIA (France) - Tocqueville Finance and Tocqueville Finance Holding (France) Independent director: yes Chairman of the Nominations and Compensation Committee CMVT INTERNATIONAL, REPRESENTED BY AMINE BENHALIMA Director Biography: Anne-Claire Taittinger is a graduate of Institut d’Études Politiques (IEP) in Paris. She also holds Master’s and post-graduate degrees in urban planning as well as an executive MBA from HEC (formerly CPA Paris). After working CMVT International, a subsidiary of the Caisse de Dépôt et de Gestion du Maroc group and formerly known as Fipar International, is a Moroccan company specializing in foreign investment for four years as an urban planner and head of urban Business address: 7 rue du Mexique – Tangiers (Morocco) development operations with several cities in France at Appointed on February 25, 2010 specialized subsidiaries of the Caisse des Dépôts et Consignations, Ms. Taittinger entered the world of business in 1979 through several positions of increasing responsibility in management, development and, ultimately, the executive management of Groupe Taittinger as well as Groupe du Louvre. Until January 2006, she was Chairman of the Executive Board of Groupe Taittinger and Chief Executive Officer of Groupe du Louvre, two companies listed on the Paris stock market (No. 2 in Europe in hospitality and luxury goods including champagne, 12,000 employees). In parallel, from 1993 to 2005 she led the turnaround of Baccarat (listed company, 1,200 employees worldwide) as Chief Executive Officer, and later Chairman of the Board of Directors. In Term end: Shareholders’ Meeting called to approve the financial statements for the year ended October 31, 2012 First appointment with the Company: February 25, 2010 Number of Company shares held: 2 250 231 Independent director: no OTHER POSITIONS OUTSIDE THE GROUP None OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) None September 2006, after directing the sale of Groupe Taittinger Amine Benhalima, representative of CMVT International to an investment fund in 2005, she led the turnaround of Born on January 30, 1970 Champagne Taittinger through her own investment company Moroccan and French (SAS Le Riffray) and a pool of private investors. Alongside this effort, she was involved to varying degrees through Le Riffray in several investments, including Hôtel du Mont Blanc in Chamonix, Certicorps (compliance audit, e-vigilance), and Wefcos (Women’s Forum – Deauville) as Senior Advisor until Business address: Immeuble CDG – Place Moulay Hassan – Rabat (Morocco) Number of Company shares held: 500 Member of the Audit Committee its sale to Publicis. Primary position held outside the Company: Chairman of SAS Biography: After graduating from Ecole Polytechnique et de Le Riffray (France) Télécom ParisTech, Amine Benhalima began his career in OTHER POSITIONS OUTSIDE THE GROUP of Programs (1995-1996) and Director of Information Systems Director of: and Organization (1996-1998). In 1998, he joined CFG Group - Carrefour (France) – Listed company Casablanca Finance Markets, a subsidiary of CFG Group. In - Thales (France) – Listed company 2002, Mr. Benhalima was appointed Director of Engineering - Institut Français des Administrateurs (France) Two years later, he was appointed Director and CEO of Fipar Member of the Supervisory Board of: Holding, and in 2007 he was also appointed Director and CEO - FinanCités (France) and Chief Executive Officer of Fipar Holding. In September - Planet Finance (France) 2010, he was appointed Deputy CEO of Caisse de Dépôt et de 94 1993 at Royal Air Maroc, where he was successively Director as Deputy Director of Capital Markets and Assistant CEO of and Development at Caisse de Dépôt et de Gestion du Maroc. of CDG Capital. In 2009, Mr. Benhalima became Chairman Gestion du Maroc. 2012 Annual Report CORPORATE GOVERNANCE Primary position held outside the Company: OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) Deputy CEO of Caisse de Dépôt et de Gestion du Maroc Chairman of: Chairman and Chief Executive Officer of Fipar-Holding, a - Foncière Chellah (Morocco) subsidiary of Caisse de Dépôt et de Gestion du Maroc - Fonds Sindibad (Morocco) OTHER POSITIONS OUTSIDE THE GROUP - Vice-President of the Casablanca Stock Exchange (Morocco) Director of: - Chairman of the Board of Directors at CDG Capital Gestion - CDG Capital (Morocco) (Morocco), CDG Capital Bourse (Morocco), CDG Capital Private Equity (Morocco), CDG Capital Real Estate (Maroc), - Meditelecom (Morocco) CDG Capital Infrastructures (Morocco) - Holdco (Morocco) Director of: - CMVT International (Morocco) - Comanav (Morocco) - Teck Capital Management (Morocco) - Pechiney MMA (Morocco) - Ciments du Maroc (Morocco) – Listed company - Maroc Connect (Morocco) - Lyonnaise des Eaux de Casablanca (Morocco) – Listed - Crown Packaging Maroc (Morocco) company - Air Liquide Maroc (Morocco) - Eqdom (Morocco) - Averroes Finance (France) - Afriquia SMDC (Morocco) - Medi 1 TV (Morocco) - La Mamounia (Morocco) GÉRARD PLUVINET Non-voting director Born on July 16, 1947 - Lafarge Ciments (Morocco) – Listed company French - Renault Tanger Méditerranée (Morocco) Business address: 9, avenue Hoche – 75008 Paris (France) - Atlanta Sanad (Morocco) – Listed company Appointed on July 23, 2009 - Société Centrale de Réassurance (Morocco) - Madaëf (Morocco) Number of Company shares held: 3 638 Member of the Nominations and Compensation Committee - Société Immobilière de la Mer (Morocco) Biography: After graduating from Institut d’Etudes Politiques - Sai Mdiq (Morocco) de Paris and obtaining advanced degrees in economics and - Fonds Inframaroc (Morocco) law, in 1970 Gérard Pluvinet joined Société Centrale pour l’Industrie where he was CEO and then Chairman. Alongside - CIH (Morocco) – Listed company his duties at Société Centrale pour l’Industrie, Mr. Pluvinet - New Marina de Casablanca (Morocco) performed operational duties in a number of affiliates, specifically CFO at Electronique Appliquée à la Mécanique - Société Med Resort (Morocco) (1972-1973), Chairman and CEO of Centre d’Etudes et de - CDG Développement (Morocco) Recherche des Minéraux Industriels (1979-86), and ViceChairman and CEO of Méribel Alpina. In 1998, Mr. Pluvinet - Acacia Participations (Morocco) founded 21 Centrale Partners. - CGI (Morocco) – Listed company Primary positions held outside the Company: - MedZ (Morocco) Chairman of the Executive Board of 21 Centrale Partners - Sanad (Morocco) (France) - Nemotek (Morocco) Chairman and Managing Director of R.SV.P. S.r.l. (Italy) - Fondation CDG (Morocco) Director of: - Telyco (Morocco) - Schemaquattordici S.p.A. (formerly 21 Investimenti S.p.A.) (Italy) - TMPA (Morocco) - 21 Partners S.p.A. (formerly 21 Investimenti Partners S.p.A.) - TM2 (Morocco) 2012 Annual Report (Italy) 95 CORPORATE GOVERNANCE OTHER POSITIONS OUTSIDE THE GROUP Chairman of: Henri Giscard d’Estaing is assisted by an Executive VicePresident: - Financière du Val d’Osne SAS (France) MICHEL WOLFOVSKI Chairman of the Supervisory Board of: Executive Vice-President and Chief Financial Officer - International Fitness Holding SAS (France) Non-director Chairman of the Supervisory Board of: Born on April 3, 1957 - Financière Louis SAS (France) French - Digital Virgo SAS (formerly Jet Multimédia Group) (France) Business address: Club Méditerranée, 11 rue de Cambrai 75019 Paris (France) - Financière Eclat SAS (France) Vice-Chairman of the Supervisory Board of: - Allvalv SAS (France) OTHER POSITIONS WITHIN THE GROUP Vice-Chairman and Director of SPFT Carthago (Tunisia) Member of the Supervisory Board of: OTHER POSITIONS OUTSIDE THE GROUP - Financière Verlys SAS (France) Member of the Supervisory Board of: International Fitness Director of: Holding (France) - Ethical Coffee Company SA (Switzerland) Director of: Permanent representative of 21 Centrale Partners on the - Figaroclassifieds (France) Supervisory Board of: - La Fabrique du sur Mesure (France) - Financière Storage SAS (France) - Coyote System SAS (France) (21 Centrale Partners chairs the Supervisory Board of Coyote System) OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS Director of: - Club Med Gym (France) OTHER POSITIONS HELD WITHIN THE PAST FIVE YEARS (OTHER THAN THOSE SHOWN ABOVE) Chairman of the Supervisory Board of: - Société Financière de Transmission Florale Expansion SAS (France) - B.A.I. SAS (France) - Jet tours (France) - Euronext (France) - Financière CMG (France) Permanent representative of: Club Méditerranée SA in Club Med World Holding (France) - Newgate SAS (France) - Financière Vivaldi SAS (France) - Financière Ravel SAS (France) Chairman of the Supervisory Board of: - Ileos SA (France) - Global Financial Services (G.F.S.) SA (France) - Financière CMG SAS (France) Member of the Board of Directors of: - Nord Est SAS (France) Director of: - 21 Nextwork S.p.A. (Italy) Permanent representative of 21 Investimenti Belgium on the Board of Directors of: - Oeneo SA (France) – Listed company 96 2012 Annual Report CORPORATE GOVERNANCE 4.1.3. Statement on corporate officers To the best of the Company’s knowledge, there are no family links between the corporate officers. The members of the Audit Committee are Christina Jeanbart, Georges Pauget and Amine Benhalima. The Committee is chaired by Mr. Pauget. It should be noted that no corporate officer is a member of this Committee, in accordance with the As far as the Company is aware, in the past five years none of Corporate Governance Code for Listed Companies issued by its corporate officers have been convicted of any fraudulent AFEP-MEDEF in December 2008 and updated in April 2010. offences or have been associated with any bankruptcies, receiverships or liquidations. THE NOMINATIONS AND COMPENSATION COMMITTEE In addition, no official public incriminations and/or sanctions The Nominations and Compensation Committee has four have been pronounced against any of the Company’s officers members - two independent directors, one non-independent by any statutory or regulatory authorities and they have never director, and one non-voting director - who are appointed for been disqualified by a court from acting as a member of the the length of their directorships. administrative, management or supervisory bodies of an issuer or from acting in the management or conduct of the affairs of any issuer. The members of the Nominations and Compensation Committee are Anne-Claire Taittinger, Thierry de La Tour d’Artaise, Pascal Lebard and Gérard Pluvinet (non-voting To the best of the Company’s knowledge, there are no director). The Committee is chaired by Anne-Claire Taittinger. potential conflicts between the personal interests of the It should be noted that no corporate officer is a member of this corporate officers and those of the Company. Committee, in accordance with the Corporate Governance Finally, to the best of the Company’s knowledge, there are no service agreements between the Company and its corporate officers other than those mentioned in the Statutory Auditors’ special report on related-party agreements. Code for Listed Companies issued by AFEP-MEDEF in December 2008 and updated in April 2010. THE STRATEGIC COMMITTEE The Strategic Committee has eight members – including four independent directors – who are appointed for the length of 4.1.4. Committee Members their directorships. At its meeting of March 16, 2005, the Board of Directors The members of the Strategic Committee are Isabelle Seillier, established three permanent committees to assist and Henri Giscard d’Estaing, Anass Houir Alami, Saud Al Sulaiman, participate effectively in the preparation of its decisions: the Alain Dinin, Dominique Gaillard, Jiannong Qian, and Georges Audit Pauget. The Committee is chaired by Henri Giscard d’Estaing. Committee, the Nominations and Compensation Committee, and the Strategic Committee. The Committees comprise members of the Board. The Board appoints the members and the Chairmen of these Committees. THE AUDIT COMMITTEE The Audit Committee has three members, including two independent directors, who are appointed for the length of their directorships. 2012 Annual Report 97 CORPORATE GOVERNANCE 4.2. CHAIRMAN’S REPORT ON THE PRACTICES AND PROCEDURES OF THE BOARD OF DIRECTORS AND ON THE BALANCED REPRESENTATION OF WOMEN AND MEN ON THE BOARD In accordance with Article L.225-35 of the French Commercial Code, the Board of Directors determines the Company’s strategy and oversees its implementation. Except for the powers directly vested in the shareholders, the Board considers all matters concerning the efficient management of the Company and makes all related decisions within the limits set by the Company’s corporate purpose. The Board’s practices and procedures are governed by French law, the Company’s bylaws, and the internal rules of the Board and the Board Committees. This report has been drawn up in accordance with paragraphs 6 et seq. of Article L.225-37 of the French Commercial Code. Its purpose is to report to shareholders on the conditions underlying the preparation and organization of the work of the Board of Directors (“the Board”) of Club Méditerranée SA (“the Company”). This report was approved by the Board at its meeting of December 6, 2012. PRACTICES AND PROCEDURES 4.2.1. Membership, Procedures Practices and - being an employee or corporate officer of the Company, or an employee or director of its parent or one of its consolidated subsidiaries, or having been one during the 4.2.1.1. COMPOSITION OF THE BOARD previous five years; At October 31, 2012, the Board was composed of fourteen directors and one non-voting director: - being a corporate officer of a company in which the Company is a corporate director, either directly or indirectly, - Henri Giscard d’Estaing (Chairman) Anass Houir Alami Saud Al Sulaiman Alain Dinin Dominique Gaillard Guangchang Guo Christina Jeanbart Pascal Lebard Georges Pauget Jiannong Qian Isabelle Seillier Anne-Claire Taittinger Thierry de La Tour d’Artaise CMVT International (formerly Fipar International), represented by Amine Benhalima - Gérard Pluvinet (non-voting director) or in which an employee appointed in that role, or a corporate officer of the Company (currently in office or having held such office in the past five years), is a director; - being a customer, supplier, investment banker or commercial banker (i) that is material for the Company or Group, or (ii) for which the Company or Group represents a significant portion of the business; - having close family ties with a corporate officer; - having been an auditor of the Company within the previous five years; - representing a controlling interest in the Company. For directors holding in excess of 10% of the Company’s capital The positions and duties of the members of the Company’s and/or voting rights, the classification as independent takes Board of Directors are detailed in section 4.1 of this Annual into account the Company’s ownership structure and any Report. potential conflict of interests. In compliance with its internal rules, the Board regularly Based on these criteria, the following seven of the Company’s checks are fourteen Board members are considered to be independent: independent in accordance with current corporate governance Christina Jeanbart, Isabelle Seillier, Anne-Claire Taittinger, criteria. The Board assessed the independence of its members Saud Al Sulaiman, Alain Dinin, Thierry de la Tour d’Artaise, by applying the criteria set out in the AFEP-MEDEF Corporate and Georges Pauget. that Governance its members Code for include Listed directors Companies who published in December 2008 (available at www.medef.fr), which defines the following situations as incompatible with the status of independent director: - serving as director of the Company for more than 12 years; 98 In accordance with Law No. 2011-103 of January 27, 2011 on the balanced representation of men and women on corporate boards and the provisions of the AFEP-MEDEF Corporate Governance Code for Listed Companies, the Board includes three women, or 21.4% of its membership. 2012 Annual Report CORPORATE GOVERNANCE In addition, upon proposal from its Chairman, the Board of Directors may appoint one or more non-voting directors, who are individuals, who may or may not be shareholders, who may number no more than six. They are appointed for a term of three years and may be reappointed or removed from their post at any time and for any reason whatsoever by the Board of Directors. The non-voting directors have an advisory role and are BOARD MEETINGS Average period of notice for calling Board meetings The provisional schedule of meetings of the Board and Board Committees is sent to each director at the beginning of the fiscal year. The average period of notice for calling these meetings is approximately one week. Chairman responsible for helping the Board of Directors, though at no Board meetings are chaired by the Chairman of the Board or, time do they have the power to replace it. They are invited to in his or her absence, by the director designated as acting meetings of the Board and attend deliberations in an advisory Chairman or by another director designated by the Board. All capacity. Their absence shall not adversely affect the value of of the meetings in fiscal 2012 were chaired by the Chairman of the deliberations. the Board. Directors’ right to information 4.2.1.1. BOARD PRACTICES AND PROCEDURES INTERNAL RULES At its meeting on March 16, 2005, the Board adopted a set of internal rules governing its organization, practices and procedures. These are based on French law, the Company’s bylaws and the recommendations set out in AFEP-MEDEF’s Corporate Governance Code for Listed Companies. The internal rules stipulate that the Board should meet as The Chairman of the Board is required to provide directors on a timely basis with any and all documents and information they may need to fulfill their duties. During fiscal 2012, the Board met five times. The average attendance rate was 91%, and the average duration was 1 hour and 20 minutes. The Company’s Executive Vice-President attended all of the Board meetings. often as the Company’s interests require. They describe the terms of reference and powers of the Board, define the practices and procedures of the Board Committees, and impose a duty on directors to treat as strictly confidential 4.2.2. Role and responsibilities of the Board and Board Committees all information obtained in their capacity as Board members, 4.2.2.1. ROLE OF THE BOARD as well as the duty to comply with the fundamental principles In accordance with Article L.225-35 of the French Commercial of independence, ethical conduct and integrity. The internal Code with its internal rules, the Board determines the rules require each director to disclose to the Board any actual Company’s strategy and oversees its implementation. or potential conflict of interest in which he or she may be directly or indirectly involved, and in such a case to abstain from taking part in any discussion and/or vote on the matters in question. In addition, they set out the rules applicable to trading in the Company’s shares, as defined in Article L.621-18-2 of the French Monetary and Financial Code and article 223-22 A of the General Regulations issued by the AMF. Except for the powers directly vested in the shareholders, the Board considers all matters concerning the efficient management of the Company and makes all related decisions within the limits set by the Company’s corporate purpose. In this regard, the Board monitors the quality of information provided to shareholders and the market through the publication of financial statements or in connection with major transactions. In particular, when interim financial statements The internal rules provide for the remuneration of the are prepared, it meets with the senior management team Chairman and members of the Board of Directors for their which (a) explains how the results were obtained and presents services in the form of directors’ fees. For fiscal 2012, these the balance sheet, financial position and notes to the financial are outlined in subsection 4.6.5 of this Annual Report. statements, and the nature of changes in cash and net debt, The internal rules state that directors may participate in Board meetings by videoconference or using other forms of and (b) reports on the main accounting principles used which have a significant impact on the financial statements. telecommunication technology (including conference calls and In addition, the Board is informed of changes in the key any other interactive means of electronic communication) that indicators tracked by the Management Control Department enable them to be identified and to effectively participate in the whose data are periodically reconciled with the financial discussion and vote, subject to compliance with the applicable reporting information. regulations. Accordingly, directors who take part in Board meetings through such means are deemed to be present for the purposes of calculating the quorum and voting majority, except for Board meetings held to approve the financial statements of the Company and the Group and the related management report. 2012 Annual Report Finally, based on the recommendations of the Compensation Committee, the Board sets the policy for compensation (fixed and variable) payable to the senior management, plus commitments of any kind made by the Company. This policy is outlined in section 4.6 of this Annual Report. 99 CORPORATE GOVERNANCE Concerning fiscal 2012, the Board: examined the separate and Giscard d’Estaing’s more than 15 years of seniority in the consolidated financial statements for the year ended October Group, the Board thus decided that it was unjustified to 31, 2011; approved the reports and resolutions of the terminate his employment contract, with the proviso that the Combined Shareholders’ Meeting of March 12, 2012; reviewed contract remains suspended during the term of office without the quarterly and semi-annual performance and results; overlapping compensation. reviewed the budget and the strategic plan; examined the separate and consolidated financial statements for the first six months of fiscal 2012; set up a stock option plan for certain 4.2.2.2. ROLES OF THE BOARD COMMITTEES employees; authorized investments (e.g. asset acquisition and At its meeting of March 16, 2005, the Board established three renovation) or disposals where the amounts involved exceeded the threshold defined in the internal rules; and authorized the implementation of the Company’s share buyback program. permanent committees to assist and participate effectively in the preparation of its decisions: the Audit Committee, the Nominations and Compensation Committee, and the Strategic Committee. The Board also reviewed the reports of the various Board Committees. The Committees comprise members of the Board. The Board appoints the members and the Chairmen of these Committees. EVALUATION OF BOARD PRACTICES AND PROCEDURES THE AUDIT COMMITTEE Over fiscal 2012, the Board evaluated its practices and The Audit Committee has three members, all of whom are procedures via a questionnaire. The purpose of the questionnaire was to gather the opinions of each Board member as to the Board’s composition and functioning, the holding of meetings, the organization of discussions, the quality of information provided to the Board, and the functioning of Board Committees. The results of this evaluation were analyzed by the Nominations and Compensation Committee and presented to the Board at its meeting on December 6, 2012. There was an improvement compared with the previous evaluation. In summary, the composition and functioning of the Board of Directors were deemed satisfactory, specifically with regard to its organization and discussions between directors and management. members of the Board without operational duties, and two of whom are independent according to AFEP-MEDEF criteria. As regards their professional experience, training and knowledge of Club Méditerranée’s business, the Committee members have the required competencies in accounting, finance, internal control and risk management (the Committee’s composition is detailed in section 4.1 of this Annual Report). The rules governing the Audit Committee’s organization, mode of operation, tasks and duties are described in a specific Charter that was unanimously approved by the Committee’s members during its meeting of June 8, 2005. The Audit Committee is one of the key components of the corporate governance structure set up by the Company. It is responsible for assisting the Board with reviewing and approving the interim and annual financial statements, as well as with CORPORATE GOVERNANCE CODE examining any operations or events that may have a significant impact on the Group and its subsidiaries in terms of The Company complies with the Corporate Governance Code commitments and/or risks. for Listed Companies issued by AFEP-MEDEF in December In accordance with the AMF’s recommendations, the Audit 2008 and updated in April 2010 (the “AFEP-MEDEF Code”). Committee is responsible for monitoring: However, at its meeting on March 16, 2005, the Board - the process of preparing financial information; authorized the suspension of the employment contract of Henri - the Giscard d’Estaing due to his appointment as Chairman and effectiveness of internal control separate and and risk management systems; CEO. The suspension of the employment contract of Henri Giscard d’Estaing was confirmed at the Board meeting of - statutory March 11, 2008 when his appointment was renewed. auditing of consolidated financial statements by the Statutory Auditors; In accordance with the opinion issued by the AMF in its 2011 - the independence of the Statutory Auditors. report on corporate governance and executive compensation, which found that a company could meet the AFEP-MEDEF To effectively perform its duties, the Audit Committee has Code when the continuation of an executive’s employment access to all accounting and financial records. It meets with contract is justified in view of his seniority and his personal those responsible for the preparation of the financial situation, the Board of Directors decided on March 3, 2011, statements as well as with the Statutory Auditors to ensure when it reappointed Henri Giscard d’Estaing as Chairman and that they have had access to all information necessary to carry CEO, to apply within the Group a principle facilitating internal out promotion by stipulating that any employee with at least 10 consolidated subsidiaries, and that they have sufficiently years’ seniority could retain his or her employment contract advanced their work at the time of the financial statements to even upon appointment as a corporate officer. In view of Henri be able to provide any meaningful comment. Subject to 100 their responsibilities, particularly with respect 2012 Annual Report to CORPORATE GOVERNANCE authorization from the Board of Directors, the Audit Committee and one non-voting director) not performing operational duties may call in or use the services of external advisors or experts and two of whom are independent directors according to as it sees fit. AFEP-MEDEF In this context, the Committee reviews the work performed by criteria (the Committee’s composition is outlined in section 4.1 of this Annual Report). the Statutory Auditors. In addition, it examines audit service The roles and responsibilities of the Nominations and proposals and makes recommendations concerning the Compensation Committee are to: appointment or re-appointment of the Statutory Auditors. - review candidates for election to the Board – either under its The Audit Committee met twice in fiscal 2012. The attendance own initiative or at the request of the Board – based on the rate was 100%. candidates’ skills, business experience, and economic, During these two meetings, which were dedicated to reviewing the annual and interim financial statements, the Committee checked that the closing process had gone smoothly and was presented with the conclusions of the Statutory Auditors. The Committee also examined the tax audits in progress within the Group, changes to the Group’s legal structure, and hedging social and cultural background; - review candidates for the position of Chief Executive Officer and Executive Vice-President; - review the composition of Board Committees and make related recommendations; transactions. Risk mapping and the development of corrective - propose methods for setting the variable compensation plans were also presented to the Committee, as well as the (according to individual performance and Company results), amount of off-balance-sheet liabilities, as part of the review of fixed compensation (according to individual performance compliance with bank covenants. and market information) and benefits for the Chairman of The Audit Committee also worked on the reappointment of the Statutory Auditors due to speak at the 2013 Annual Shareholders’ Meeting, and managed the process leading up to said meeting. Following this work, the the Board, the Vice-Chairman and the CEO and, where necessary and at the suggestion of the Chairman, for the Executive Vice-Presidents; Committee - review proposed stock option plans and stock grant plans recommended that the Board of Directors should not use a call for the management and employees of the Group (including for tenders system, considering that the regular rotation of corporate officers); responsible partners within their statutory auditing firms, and the rotation of work between the two Statutory Auditors, would ensure their independence. In addition, the Audit Committee was presented with a report on the work performed by the Internal Audit Department in fiscal 2012 in accordance with previously validated planning, as well as resulting assessments on the subject of internal - propose methods to the Board for calculating the overall performance of the Company in order to determine the Company’s achievement percentage for bonuses; - obtain all the required information concerning the compensation and status of Group executives; - make proposals and recommendations concerning control. The Committee drew up a timetable for the directors’ fees and any other compensation and benefits for forthcoming duties of the Internal Audit Department. members of the Board (including non-voting directors). All the documents and information necessary to fulfill their In order to effectively perform its role of setting the duties are sent within a reasonable timeframe to the members remuneration of the Audit Committee. Nominations and Compensation Committee draws on the The main points discussed at the Audit Committee are communicated to the Board of Directors in a report by the Chairman of the Audit Committee. The Audit Committee of Club Méditerranée follows the recommendations on audit committees issued by the AMF’s and benefits for corporate officers, the expertise of a specialized independent consulting firm as well as on market information obtained on an annual basis. The principles and rules used to set the remuneration and benefits of corporate officers are outlined in section 4.6 of this Annual Report. working group on July 22, 2010, regarding their composition, The Nominations and Compensation Committee met three scope of action, responsibilities, and implementation. The times in fiscal 2012, with an attendance rate of 100%. following practice recommended by the AMF working group was implemented for the first time at the meeting of the Audit Committee on June 4, 2012: meeting at least once a year with the Statutory Auditors without the Company’s representatives. This meeting will now take place every year, as recommended by the AMF working group. The Nominations and Compensation Committee worked on the compensation of corporate officers (basic salary, variable compensation), as well as on the criteria and evaluation of the Group’s performance for the 2011 variable compensation of eligible employees, and on the methods used to grant 230,000 stock options to certain employees (excluding corporate officers). THE NOMINATIONS AND COMPENSATION COMMITTEE The Nominations and Compensation Committee has four members, all of whom are Board members (three directors 2012 Annual Report The Nominations and Compensation Committee also worked on the allocation of directors’ fees and the composition of the Board and Board Committees. 101 CORPORATE GOVERNANCE All the recommendations made by the Committee were submitted to the Board of Directors. For internal purposes, the Board decided that certain transactions and decisions require its prior approval due to their nature and/or the amounts involved. These include: THE STRATEGIC COMMITTEE • Preparing and approving the Company’s annual budget. The Strategic Committee has eight members, all of whom are • Preparing and approving the 3-year business plan. directors and four of whom are independent directors according to AFEP-MEDEF criteria (the Committee’s composition is outlined in section 4.1 of this Annual Report). annual budget and representing a total amount of more than - the main growth strategies of the Company and of Group from both a financial and the amount specified below: - any capital projects or asset disposals not included in the The role of the Strategic Committee is to review: subsidiaries, • The following transactions, when any one of them exceeds commercial perspective, focusing particularly on ensuring that changes to the product offering appropriately reflect the Company’s image and corporate culture; - the three-year business plan presented annually by the Chief Executive Officer. The Strategic Committee receives input from all of the Group’s operational departments. During fiscal 2012, the Strategic Committee met once, with an attendance rate of 100%. €10 million; - any purchases, sales and exchanges of property, plant and equipment, intangible assets, rights or securities, and the creation of any and all companies, partnerships and business ventures, representing an investment or disposal proceeds in excess of €15 million. This restriction does not apply, however, to related-party transactions not governed by Article L.225-38 of the French Commercial Code; - any new loans and borrowings (including bond issues and short-term advances) in excess of €45 million; - any transactions in settlement of claims or litigation representing over €6 million. 4.2.3. Restrictions on the powers of the Chief Executive Officer imposed by the Board of Directors REPORTING RULES The Chief Executive Officer reports to the Board on a regular basis regarding the use of his powers: implementation of the RESTRICTIONS RESULTING FROM INTERNAL RULES In accordance with Article L.225-56 of the French Commercial Code, the Chief Executive Officer is vested with the broadest powers to act on behalf of the Company under any circumstances. He exercises these powers within the scope of Company’s share buyback program, use of deposits, endorsements, and guarantees, etc. The CEO also makes specific points to the Board on such topics as changes to the ownership structure and strategic partnerships. the corporate purpose, with the exception of the powers expressly granted by law to Shareholders’ Meetings and the Board. The Chief Executive Officer represents the Company in its dealings with third parties. 102 2012 Annual Report CORPORATE GOVERNANCE 4.2.4. Ownership structure In accordance with Article L.225-37 of the French Commercial Code, any shareholder can participate in Shareholders’ Meetings under the terms of French law. The arrangements for the Company’s bylaws and are reviewed in section 1.8 of this Annual Report. Nothing relating to the Company’s ownership structure is likely to have an impact in the event of a public offering. such participation are detailed in the provisions of Article 28 of 2012 Annual Report 103 CORPORATE GOVERNANCE 4.3. STATUTORY AUDITORS’ SPECIAL REPORT ON RELATED-PARTY AGREEMENTS To the Shareholders: Terms and conditions In our capacity as Statutory Auditors of Club Méditerranée At its meeting on December 8, 2011, the Board of Directors (the “Company”), we present below our report on related- authorized the sale by Club Méditerranée of its stake in party agreements and commitments. Société Immobilière de la Mer to one of the companies belonging to Groupe Caisse de Dépôt et de Gestion du It is our responsibility to report to the shareholders, based on Maroc. the information provided to us, the main terms and conditions of agreements and commitments that have been disclosed to The sale took place on October 10, 2012 for the sum of MAD us or that we have discovered in the course of our work, 20,574,260. without commenting on their relevance or substance or identifying other undisclosed agreements or commitments. Under the provisions of Article R. 225-31 of the French Commercial Code, it is the responsibility of the shareholders to determine whether the agreements and commitments are b) Type of agreement and purpose Development of a new vacation Village in Chbika, southern Morocco. appropriate and should be approved. Terms and conditions Moreover, it is our duty where appropriate to provide you with At its meeting on November 3, 2011, the Board of Directors the information specified in Article R. 225-31 of the French authorized the signing of agreements to develop a new Commercial Code relating to the execution during the last vacation Village in Chbika, southern Morocco. Following the fiscal year of agreements and commitments previously affirmative vote of the Shareholders’ Meeting of March 12, approved by the Shareholders’ Meeting. 2012, upon presentation of the Statutory Auditors’ Special We have implemented procedures that we deemed necessary in compliance with the professional standards of the French National Institute of Statutory Auditors which relate to this task. These procedures consisted of verifying the consistency of the information that we were given with the documents from which it came. AGREEMENTS AND COMMITMENTS SUBMITTED FOR APPROVAL BY THE ANNUAL SHAREHOLDERS’ MEETING Agreements and commitments authorized during the last fiscal year In application of Article L. 225-40 of the French Commercial Code, we have been informed of the following agreements and commitments authorized in advance by the Board of Directors. Report of December 22, 2011, the following agreements were signed on May 28, 2012: (i) a Management Agreement whose terms and conditions are similar to the hotel management agreements already in place for the Villages of El Gouna, Sinai Bay, and Oman, which will be subject to an addendum to finalize the construction program, scoping and cost of GOs, particularly international GOs, with the aim of opening this new Village in April 2015; (ii) a Sales and Marketing Agreement between the Chbika Rive Hotel company, in its capacity as owner, and Club Méditerranée, in its capacity as marketer, whose terms and conditions are similar to the sales and marketing agreements already in place for the villages of El Gouna, Sinai Bay and Oman; (iii) a Technical Support Agreement between the Chbika Rive Hotel company, in its capacity as owner, and Club Méditerranée, in its capacity as a consultant, on the design and execution of construction work for the vacation Village. These agreements did not give rise to any executions during the year ended October 31, 2012. 1. With Caisse de Dépôt et de Gestion du Maroc Persons concerned 2. With Michel Wolfovski, Executive Vice-President CMVT International represented by Amine Benhalima, a Type of agreement and purpose subsidiary of Caisse de Dépôt et de Gestion du Maroc and Anass Houir Alami, Non-Executive Chairman of CMVT Change to compensation conditions. International and Chief Executive Officer of Caisse de Dépôt Terms and conditions et de Gestion du Maroc. Following the approval of the Board of Directors on June 6, a) Type of agreement and purpose 2012, Club Méditerranée agreed on June 7, 2012 to an addendum to the employment contract of Michel Wolfovski, Sale of Club Méditerranée’s stake in Société Immobilière de Executive la Mer. changing his compensation conditions. The compensation Vice-President and Chief Financial Officer, agreed in relation to the employment contract of Michel 104 2012 Annual Report CORPORATE GOVERNANCE Wolfovski is broken down as follows, with effect from April 1, Henri Giscard d’Estaing’s duties as Chairman and Chief 2012: Executive Officer. (i) (ii) a gross monthly basic salary of €27,100 paid On March 3, 2011 the Board of Directors renewed Mr. according to a 13-month schedule; Giscard d’Estaing’s appointment as Chairman and CEO, and a per diem travel allowance to be paid in advance in the fixed gross amount of €2,360 per month, therefore his employment contract continued to be suspended during the year ended October 31, 2012. according to a 12-month schedule. 3. With Michel Wolfovski, Executive Vice-President Type of agreement and purpose AGREEMENTS AND COMMITMENTS ALREADY APPROVED BY THE ANNUAL SHAREHOLDERS’ MEETING Compensation conditions in respect of his employment contract. Agreements and commitments approved in previous years Terms and conditions Following the approval of the Board of Directors on June 8, A. which continued during the last fiscal year In accordance with Article R. 225-30 of the French Commercial Code, we were informed that the following agreements and commitments, already approved by the Annual Shareholders’ Meeting in previous years, continued during the last fiscal year. 2011, Club Méditerranée agreed on July 4, 2011 to an addendum to the employment contract of Michel Wolfovski, Executive Vice-President and Chief Financial Officer, changing his compensation conditions. Up to March 31, 2012, compensation awarded to Michel Wolfovski in respect of his employment contract was broken down as follows: (i) a gross monthly basic salary of €26,540 paid according to a 13-month schedule; 1. With Club Méditerranée’s corporate officers (ii) Persons concerned according to a 12-month schedule. Henri Giscard d’Estaing (Chairman and Chief Executive Officer) and Michel Wolfovski (Executive Vice-President). Type of agreement and purpose Defined-contribution supplemental pension plan. a per diem travel allowance to be paid in advance in the fixed gross amount of €2,313 per month, This agreement continued until March 31, 2012 and was amended with effect from April 1, 2012 following the prior approval of the Board of Directors of June 6, 2012, subject to the approval of this Annual Shareholders’ Meeting. Terms and conditions During its meeting of December 8, 2010, the Board of Directors approved the inclusion of corporate officers in the defined-contribution supplemental pension plan benefiting all executives of Club Méditerranée since 1966 and the adjustment of the contribution rate from 5% to 10% for all executives, including corporate officers, whose compensation is greater than eight times the annual Social Security ceiling. The amount of contributions made to the plan in respect of Club Méditerranée’s corporate officers stood at €176,306 in 2012. 2. With Henri Giscard d’Estaing, Chairman and CEO Type of agreement and purpose Suspension of employment contract. Terms and conditions 4. With the Club Méditerranée Foundation Type of agreement and purpose Contributions to the Club Méditerranée Foundation. Terms and conditions At its meeting on December 13, 2004, the Supervisory Board authorized your Company to provide the Club Méditerranée Foundations with various contributions to enable it to conduct its operations. These contributions related to the following: staff (payment of the salary of the head of the Foundation and her assistant, as well as amounts paid to interns and the share of the accountant’s salary corresponding to the time devoted to the Foundation’s books); premises (rent and rental expenses on a pro rata basis); equipment and furniture. On March 16, 2005, the Board of Directors approved the suspension of Henri Giscard d’Estaing’s employment contract as a result of his appointment as Chairman and Chief Executive Officer, and authorized the amendments to be made to the contract, including the conditions under which said contract would resume in the event of termination of 2012 Annual Report 105 CORPORATE GOVERNANCE These contributions represented the following amounts for c) Type of agreement and purpose Management Agreement for the Sinai Bay Village (Egypt) the year ended October 31, 2012: and Sales and Marketing Agreements. Terms and conditions Amounts expressed in € thousands Volunteered hours worked during working hours (sharing of job skills) Volunteered hours worked during free time 117 143 Salaries and payroll taxes 194 Rent 50 Miscellaneous expenses 18 TOTAL 522 5. With the Rolaco Group Persons concerned Christina Jeanbart and Saud Al Sulaiman (directors). a) Type of agreement and purpose As authorized by the Board of Directors on January 8, 2010, Club Méditerranée entered into the following agreements: (i) on January 25, 2010, with Med Taba for Hotels SAE, a subsidiary of the Rolaco Group, a second addendum to the Management Contract dated February 18, 2007 for the Sinai Bay Village, including new dates for the delivery and opening of the Village, the addition of a 5-Trident area, and an adjustment of the guaranteed minimum EBITDA (to €5 million per annum for the first four fiscal years); (ii) on June 2, 2010, with Med Taba for Hotels SAE, an addendum to the Sales and Marketing Agreement dated February 18, 2007 regarding cost-sharing between the parties in cases of force majeure; (iii) on October 20, 2010, with Med Taba for Hotels SAE and Proparco, a direct payment agreement whereby Club Méditerranée agrees primarily to pay sums owed to Med Taba for Hotels SAE under the Management Agreement into a bank account pledged to Proparco; (iv) on October 8, 2010, with Med Taba for Hotels SAE and the Egyptian branch of your Company, a bridging agreement on the implementation of both the Management Agreement and the Sales and Marketing Agreement which, among other things, allows the Company to withhold certain amounts, including its compensation, from the revenues due to the owner of the Village. Addendum to the Vittel Village lease. d) Terms and conditions As authorized by the Board of Directors on January 8, 2010, Type of agreement and purpose Agreement for commercial support and development assistance for new Villages in the Middle East. on March 18, 2010 your Company signed an addendum to Terms and conditions the Vittel Village lease dated July 3, 2001 with Nouvelle Société de Vittel SAS, a subsidiary of the Rolaco Group, in As authorized by the Supervisory Board on June 25, 2001, order to reduce the rent amount and to select the INSEE your Company signed an agreement with the Rolaco Group commercial rent index as the reference index, instead of the on September 28, 2001 relating to the provision of French construction cost index provided for in the lease. commercial support and development assistance for new As a result, the total rent paid during the year ended October 31, 2012 was €4,196,021 excluding taxes and charges, compared to a total of €4,100,000 million excluding taxes and charges for fiscal 2011. b) Type of agreement and purpose Rental agreement for the Vittel Village. Terms and conditions Villages in the Middle East. This is a four-year renewable agreement, and the related fees correspond to the following: (i) for commercial support: a commission representing 2% for the first two years and 3% for the following two years, determined based on sales of Club Med products in the Middle East; (ii) for development assistance: a fee of €650 per new bed marketed in the region. In terms of commercial support, due to the fact that no invoice was received, this agreement resulted in the provisioning by Club Méditerranée of a fee of €46,000 in As authorized by the Supervisory Board on June 25, 2001, favor of the Rolaco group. The payment of the commercial your Company signed a lease agreement on July 3, 2001 for support fee in respect of the year ended October 31, 2012 the Hôtel de la Tuilerie for 20 years and 5 months with will occur during the 2012/2013 fiscal year. Nouvelle Société Vittel SAS, a subsidiary of the Rolaco Group. Rent paid over the year ending October 31, 2012 was €30,000 excluding taxes, i.e. an identical sum to that paid during fiscal 2011. 106 In terms of development assistance, this agreement had no grounds for application over the year ended October 31, 2012. 2012 Annual Report CORPORATE GOVERNANCE e) Type of agreement and purpose Under these agreements, Club Méditerranée sent Société Lease agreement for the Villars-sur-Ollon property complex Immobilière de la Mer an invoice for the sum of MAD (Switzerland). 5,949,515 over the fiscal year 2011/2012. To date, Société Immobilière de la Mer has paid Club Méditerranée a sum Terms and conditions equivalent to 60% of said invoice. Following the Company’s sale of the Villars-sur-Ollon Village to Nouvelle shareholder Société is Villars indirectly the Palace, Rolaco whose majority Group, b) Club Type of agreement and purpose Méditerranée entered into a lease agreement for the purpose Construction work undertaken with Société Immobilière de la of renting the entire property complex for a period of twenty Mer. years from May 1, 1999, based on an annual rent of CHF Terms and conditions 1,500,000, indexed to the price of vacations. On June 8, 2006 the Board of Directors authorized the signature of an addendum to the above lease agreement, providing for the following amendments: a large-scale renovation program for the Villars-surOllon Village to upgrade it to 4-Trident status, representing an estimated budget of CHF 13.2 million; payment by Nouvelle Société Villars Palace of CHF 10 million worth of related works, with the remainder being directly financed by Club Méditerranée in its capacity as project manager; an increase in the rental payment corresponding to 7% of the investment financed by Nouvelle Société Villars Palace. On December 11, 2006 and June 7, 2007, the Board of Directors authorized your Company to undertake the following projects with Société Immobilière de la Mer, a company set up in partnership with Caisse de Dépôt et de Gestion to hold Club Méditerranée’s assets in Morocco: Club Med Yasmina Village: construction and fitting out of GO accommodation and locker rooms; Club Med Marrakech la Palmeraie Village: construction and fitting out of the new Club Med headquarters (previously in Casablanca); Club Med Agadir Village: upgrading the testing and cold storage areas in kitchens. Construction costs will be paid for by Club Méditerranée in its The rent paid for the year ended October 31, 2012 stands at capacity as project manager and will be invoiced on a cost CHF 3,385,020 excluding taxes and charges, compared with basis to Société Immobilière de la Mer at the end of the CHF 3,367,530.80 excluding taxes and charges for fiscal construction work. The Company is required to pay an 2011. additional rent corresponding to 8.5% of the final amount of the works (excluding VAT), representing the same basis of 6. With Caisse de Dépôt et de Gestion du Maroc Persons concerned CMVT International represented by Amine Benhalima, a payment as under the existing leases. Two addenda to the rental agreements for the Villages of Agadir and Marrakech la Palmeraie were signed on February 5, 2009. An addendum to the rental agreement of the subsidiary of Caisse de Dépôt et de Gestion du Maroc and Yasmina Village enshrining an additional rental payment was Anass Houir Alami, Non-Executive Chairman of CMVT signed on September 24, 2011. International and Chief Executive Officer of Caisse de Dépôt et de Gestion du Maroc. a) Type of agreement and purpose Project management agreement with Société Immobilière de Given the foregoing, the rent paid for all Villages operated by Club Méditerranée in Morocco stood at MAD 127,306,541 excluding taxes for the year ended October 31, 2012, compared with MAD 122,705,131 excluding taxes for fiscal 2011. la Mer. Terms and conditions As authorized by the Board of Directors on June 10, 2010, Club Méditerranée entered into the following agreements with Société Immobilière de la Mer: (i) a project management contract dated June 11, 2010 for the completion of studies prior to the renovation of the Yasmina Village; (ii) an addendum to the project management contract of June 11, 2010 dated August 5, 2010; (iii) a project management contract dated October 19, 2010 for the renovation and extension of the Yasmina Village; (iv) an addendum to the project management contract of October 19, 2010 dated September 24, 2011. 2012 Annual Report 107 CORPORATE GOVERNANCE 7. contract or for offices held during the 24 months preceding Securities and guarantees given that in which the notice period expires, i.e., the annual base salary, annual bonuses, benefits in kind and fees received as Company Currency Outstanding amount at October a director of companies other than your Company, but 31, 2012 belonging to the same group, and which have been subject to withholding tax. SPVV (finance EUR 7,000,000 In addition, at its meeting on November 3, 2011, the Board of Directors, in accordance with Articles L.225-38 and L.225-42- lease) 1 of the French Commercial Code, sought to allow the Chairman and CEO to benefit from the continuity of all or part of his provident insurance and healthcare coverage in the B. not continued during the last fiscal year In addition, we were informed of the extension of the same spirit as that established for the employees of your Company who are eligible for portability. following agreements and commitments that were already The Board of Directors thus decided to extend Henri Giscard approved by Annual Shareholders’ Meetings in previous d’Estaing’s provident insurance and healthcare coverage in years but were not carried out during the last fiscal year. the event of dismissal or mutual termination of his employment contract for a period of no more than nine 1. With the Company’s senior managers and the corporate officers of subsidiaries At the Supervisory Board meeting of December 11, 1997, the Company undertook to indemnify certain of its senior managers and corporate officers of subsidiaries and months from the end of any notice period given for the Chairman and Chief Executive Officer. The total contribution amount for the maximum period of nine months would be €4,500 and would be borne by Club Méditerranée. associates, or to supplement their insurance payments, if These commitments are subject to performance objectives, they are held liable in a claim that: is not covered by the relevant insurance policy due to exclusion clauses; is only partially covered as the policy contains a deductible. whose achievement will be assessed by the Board of This agreement was not applied during the year ended table referring to section 4.6 of the 2012 Registration October 31, 2012. Document). Directors. The terms and conditions of these commitments are set out in section 2.6 of the Management Report (cross-reference These commitments were approved by the Shareholders’ 2. With Henri Giscard d’Estaing, Chairman and CEO Type of agreement and purpose Severance package. Meeting of March 12, 2012 and did not have any effect during the year ended October 31, 2012. 3. Terms and conditions On December 10, 2008, the Board of Directors, in accordance with articles L. 225-38 and L. 225-42-1 of the Type of agreement and purpose Severance package. French Commercial Code as amended by Law No. 20071223 of August 21, 2007 (the “TEPA Act”), decided to define the severance compensation that would be payable to Henri Giscard d’Estaing. At its meetings on May 5, 2009 and March 3, 2011, the Board of Directors specified the arrangements for the application of such severance compensation. With Michel Wolfovski, Executive Vice-President Terms and conditions On December 10, 2008, the Board of Directors, in accordance with Articles L. 225-38 and L. 225-42-1 of the French Commercial Code as amended by Law No. 20071223 of August 21, 2007 (the “TEPA Act”), decided to define the severance compensation that would be payable to Michel In the event that Henri Giscard d’Estaing is dismissed, except Wolfovski in the event of his departure under the conditions in the case of serious misconduct or gross negligence on his set out below. At its meetings on May 5, 2009 and March 3, part, or in the event of a unilateral amendment by your 2011, the Board of Directors specified the arrangements for Company of his employment contract resulting in its the application of such severance compensation. termination, which would produce the effects of a dismissal, he shall be entitled to contractual severance compensation (“Contractual Severance Compensation”) equal to two years’ gross pay. The two years of gross pay serving as a basis for calculating the Contractual Severance Compensation includes all fixed and variable compensation paid either under the employment 108 In the event that Michel Wolfovski is dismissed, except in the case of serious misconduct or gross negligence on his part, he shall be entitled to contractual severance compensation (“Compensation”) equal to two years’ gross pay, under the conditions set out below. The two years of gross pay serving as a basis for calculating the Compensation includes all fixed and variable 2012 Annual Report CORPORATE GOVERNANCE compensation paid either under the employment contract or The terms and conditions of this commitment are set out in for offices held during the 24 months preceding that in which section 2.6 of the Management Report (cross-reference table the notice period expires, i.e., the annual base salary, annual referring to section 4.6 of the 2012 Registration Document). bonuses, benefits in kind and fees received as a director of companies other than your Company, but belonging to the same group, and which have been subject to withholding tax. This commitment is subject to performance objectives, whose achievement will be assessed by the Board of Directors. This commitment was approved by the Shareholders’ Meeting of March 12, 2012 and did not have any effect during the year ended October 31, 2012. . Paris-La Défense and Neuilly-sur-Seine, December 21, 2012 The Statutory Auditors ERNST & YOUNG Audit DELOITTE & ASSOCIÉS Jean-Pierre Letartre Jean-François Viat 2012 Annual Report 109 CORPORATE GOVERNANCE However, no system of internal control can provide an 4.4. CHAIRMAN’S REPORT ON THE COMPANY’S INTERNAL CONTROL AND RISK MANAGEMENT PROCEDURES absolute guarantee that the Company’s objectives will be met. Club Méditerranée’s internal control system is organized on a decentralized basis, underpinned by rules relating to organization, strategies, procedures and practices aimed at controlling risks that may have a material impact on the Group’s assets or on its ability to achieve its objectives. The Internal Audit Department has been tasked with consolidating the information received from the various departments involved in the overall internal control and risk management system. The purposes of the procedures in place within the Company and its subsidiaries, detailed below in subsection 4.4.2, are to: - ensure that all acts of management, all transactions, and the behavior of all Company employees comply with the In accordance with the recommendations of the AMF’s general strategic guidelines established by the Company’s working group on audit committees, on December 3, 2012 the corporate governance bodies, the applicable laws and Audit Committee reviewed this report prior to its publication. It regulations, and the Company’s corporate values, standards was then approved by the Board at its meeting of December 6, 2012. and internal rules; - protect the Group’s assets; - provide assurance that the accounting, financial and The Company’s practices related to the AFEP/MEDEF corporate governance recommendations are described in chapter 4 of this Annual Report. Please refer to the following management information submitted to the Company’s corporate governance bodies gives a true and fair view of the Company’s operations and financial position. subsections for information on: In order to meet these goals, internal control procedures in - the Chairman’s report on the practices and procedures of each Business Unit extend to every level of the organization the Board of Directors and the Committees: subsection 4.2; - the limitations of powers of the Chief Executive Officer: subsection 4.2.3; and are the responsibility of the operating and corporate departments. Everyone who participates in internal control within the organization is thus aware of his or her role and - provisions for participation in Shareholders’ Meetings: responsibilities. subsection 4.2.4; - the remuneration of corporate officers: subsection 4.6; - information likely to have an impact in the event of a public offer: subsection 2.3.5. 4.4.1. Internal framework control 4.4.2 The internal control system 4.4.2.1 RISK IDENTIFICATION AND ASSESSMENT objectives and Definition and framework Based on the reference framework published by the AMF in January 2007 and updated in 2010, internal control at Club Méditerranée is a system developed and implemented under its responsibility which aims to ensure: - the Company’s compliance with the applicable laws and regulations; - application of senior management instructions and strategic guidelines; - the effectiveness of internal processes, particularly those contributing to the protection of assets, the effectiveness of operations and the efficient use of resources; The risk-mapping process deployed since 2005 was updated in 2011 to take into account recent developments in the Company’s activity and environment. The main risks to the Group’s business were identified through interviews with senior management, members of BU Steering Committees, and members of departments at Headquarters. The Group’s past experience in dealing with risk was also taken into account. The objective of this process, led by the Internal Audit Department, is to identify, evaluate and prioritize the main risks to which Club Méditerranée is exposed in order to: - internally disseminate a common assessment of the main risks and strengthen the culture of internal control; - adjust the internal control system to the risks identified to better ensure achievement of the objectives. - the reliability of financial information; The risk-mapping process covers the strategic fields attached - and generally speaking, the control of its business. to the Group’s operating processes, its economic environment and its support functions—i.e. the main risks associated with: - economic conditions and geopolitical situations; By helping to limit and manage the risk of the Company failing - the environment – particularly weather conditions; to meet its objectives, and to combat fraud, the internal control - regulations and insurance; system plays a key role in the conduct and management of the - management and finance; business. - labor relations and human resources; - occupational health and safety; 110 2012 Annual Report CORPORATE GOVERNANCE - information technology; - sales, customer relations and the Company’s image. Moreover, risk management is a dynamic process: risks are reviewed, assessed and updated by the Internal Audit Department as it defines and plans its work. Following the recommendations made by the Internal Audit Department in its audits, corrective-action plans are put in place and monitored. A summary of this monitoring process is Procedures Accounting and financial procedures as well as general procedures relating to each of the Group’s main businesses are sent out to the various managers and their teams. They are also consolidated by the Internal Audit Department. The procedures concerning the Group’s Villages can be viewed on the Group’s intranet and are regularly updated. provided to the Audit Committee. New product standards 4.4.2.2 THE CONTROL ENVIRONMENT The upscale strategy launched in 2004 as part of the “Cap sur l’Incomparable” [“Destination Unbeatable”] project led us to update our quality standards, create new services, and rank Internal standards our accommodations by three levels of comfort (Club rooms, Deluxe rooms and Suites). Ethics Charter The affirmation of the sales and marketing strategy by Following a decision by its Executive Board on June 23, 1997, then the Villa category in 2010, followed by the Chalet the Group drew up a Code of Ethics in order to raise employee category in 2011, required that standards be defined by awareness about the fact that certain types of activities and category in order to deliver to our customers a brand promise relationships are heavily restricted, and in some cases must with regard to services and service quality that is clearly be avoided at all costs. This Code covered topics such as defined and continually enhanced. potential conflicts of interest, Group policy concerning gifts, benefits, invitations and payments to employees, as well as the use of confidential information, compliance with applicable laws in the Group’s host countries, and adherence to Group strategy. A questionnaire was sent to all Group employees, in which they were asked to respond “yes” or “no” to questions category and the creation of the 5-Trident category (2007) and Thus, in 2009, an analysis of value and a clarification of expected levels of service were carried which helped to define – for each category and for each product channel (sports, food & beverage, family, multiculturalism, etc.) – specifications for services and the human and material resources needed to concerning: achieve them. - certain situations in which they may have direct or indirect These new standards, in effect since fiscal 2010 and updated conflicts of interest with the Group; every November, have been written into internal control - their willingness to comply with all aspects of the Code of processes. Ethics, to take all requisite measures to ensure that close members of their family do likewise, and to promptly inform Service quality standards Human Resources of any event or situation covered in the Club Méditerranée required a set of quality standards that Code that may concern them. would be sufficiently rigorous to ensure consistent levels of In fiscal 2008, a multidisciplinary working group developed this service over time and from one Village to another, while also Code of Ethics into an Ethics Charter aimed at all Club being flexible enough to let the Group’s teams give free rein to Méditerranée employees. This Ethics Charter was presented spontaneous and creative ideas. to the Works Council on October 9, 2008 and was favorably These standards – called “Quali Signs” – were drafted by over received. In 2009, the Ethics Charter was rolled out globally. It 600 GOs throughout the world. A manual was compiled for is provided to all new employees and is available on the each Village service which can be viewed on the Company’s Group’s intranet site. intranet, allowing all employees to access the information they need to perform their daily tasks. Internal Audit Charter Quali Signs describe each Club Méditerranée service in terms The aim of the Internal Audit Charter is to define the role, of know-how and interpersonal skills. They are organized powers and responsibilities of the Group’s Internal Audit according to the customer’s path through each of the services Department and, in the context of performing its duties, the (Accommodations, Dining, Reception, Bar, etc.). Each season rights and responsibilities of the auditors and those being (twice a year) they are updated based on feedback from the audited. Villages and changes in the service. Quali Signs are tailored to each Village: they include Global standards as well as standards specific to their region, Trident category, guest profiles and activities offered. They encompass some 700 items, all services combined. 2012 Annual Report 111 CORPORATE GOVERNANCE Village leaders (Village Manager, Service Managers) are responsible for ensuring the implementation of standards in the Village and supporting their teams in achieving them. During their training, managers are systematically reminded to refer to these standards. Quali Signs are presented in a self- To ensure the proper use of these tools and thus the relevance of their information, user-appropriate guides have been created and made available on the Company’s intranet to all users of the financial information systems. evaluation format that allows Village Managers to assess The Group has also set up procedures to ensure the security standards that are lacking and implement actions for their of the accounting and financial information system and the improvement. integrity of its data. These include periodic back-ups, There are also Quali Signs for Club Méditerranée Agencies. Practical guidelines have been drawn up for each Club Méditerranée occupation in order to deliver the service quality that customers expect and that complies with the Quali Signs. Procedures, modes of operation and best practices (known as “Pro Signs”) have been drawn up for more than 110 jobs. They were compiled by experts in each field and the most experienced Service Managers. The Human Resources, Purchasing and Safety Departments all contributed towards creating the Pro Signs. automated controls to avert the introduction of erroneous data, archiving of information and data, etc. In addition, the accounting and financial information system undergoes regular adjustments in order to adapt it to the Group’s changing needs. The reservation system and related data, as well as the accounting system, are major assets for Club Méditerranée. The Information Systems Department has set up the following procedures in order to minimize the risks of system downtime due to major failures, fire or site damage, or other incidents: - the systems are housed in the specialized information These tools help the Group’s GOs and GEs to be even more professional. two interconnected remote sites (with the exception of Crisis management manual internet platforms including bank card payment and GDS The purpose of this manual is to set out the procedures to be applied in the event of a sensitive or emergency situation. a view to both preventing and dealing with such events, the manual contains numerous examples of typical situations that may occur in the countries in which the Group has a presence, including outbreaks of diseases, hostilities and natural disasters. The manual is available in all Villages and is also used in all training sessions on crisis management access); - data are replicated in real time between the two sites and Compiled by the Health, Safety and Security Department with internal centers of an IT management firm; - the hardware and software components are split between and communication. Information Systems The accounting and financial information system used by the can be accessed equally by either of the two sites; - a recovery plan has been drawn up so that key applications such as reservations and accounting can be restarted without delay; the plan is being expanded gradually to include less sensitive applications, such as resource management and decision-making tools. Each information system user can store data on backed-up servers. This ensures the continuity of data deemed sensitive by the users. The Group’s information systems are accessed via an exclusive international telecommunications network that operates around the globe. The risk of the network being hacked is assessed and tested on a periodic basis. Group is designed to meet requirements for security, reliability, User profiles and access rights to financial systems are availability, consistency and traceability of information. It is reviewed regularly based on information supplied by the based on an interfaced reporting tool and consolidation system various BU managers to ensure that access rights are kept up covering nearly all the Group’s activities in an effort to to date. standardize data from the separate and consolidated financial statements. 112 2012 Annual Report CORPORATE GOVERNANCE 4.4.2.3. KEY PARTICIPANTS IN INTERNAL CONTROL Finally, all new HRMs receive training in legal and social elements. All new Village Managers are given training on legal Group Human Resources Department • Structure The role of the Group’s Human Resources (HR) Department is and social issues and processes. Corporate Secretary LEGAL AFFAIRS DEPARTMENT to: • Structure - define and implement HR strategies and policies; - coordinate and lead the HR Departments of the various BUs; - manage and develop key talent (Leadership Committee, Key GOs, Village Managers, Management); The role of the Legal Affairs Department is to: - ensure that Club Méditerranée complies with local laws and regulations in its host countries; - protect the assets and operations of the Group as a whole; - defend the interests of the Group, its corporate officers and - manage organizational studies; employees in the context of their duties. - manage change in the Group; The Americas and Asia Business Units each have their own - manage labor relations and legal and social aspects; Club Méditerranée’s interests in their region. The Group Legal Legal Director who is responsible for protecting and defending Affairs Department performs this role for the Europe-Africa - manage a central HR function that combines operating Business Unit. activities (Payroll, Administration) and serves both the Group and the Business Units (HR Information System, etc.). • Procedures The Legal Directors of the Business Units are required to • Procedures notify the Group Legal Affairs Department of issues which are To ease the implementation of procedures and rules to be provided on a regular basis. followed by all HR teams, a handbook called “What’s What HR - Village GOs” is provided to all Human Resources Managers (HRM) at all Villages worldwide. Its pages explain the processes and rules for managing Village GOs in the following areas: deemed to be sensitive. A list of these sensitive issues is It generally includes: - significant arbitration or legal proceedings; - any criminal proceedings taken against the Group or any of its executives or employees; - growth projects of the Group requiring the authorization of - Budget process and workforce management the Board of Directors of Club Méditerranée SA or that - Hiring and orientation process involve a particular risk for the Company (e.g. litigation or - Transfer process - Rules for administrative and legal management - Payroll and compensation process - Talent development process financial exposure); - guarantees issued in the name of the Company and/or its subsidiaries and any liens or charges on the Group’s assets; - material purchases, sales or exchanges of property, plant - Ethics and equipment, intangible assets, rights or securities, and - GO quality of life the creation of companies, partnerships or other business ventures; More specifically, in France, the main procedures and documents on labor law provided to the HRMs of each Village include the following: - Labor regulations and procedures - projects involving the creation of an entity in which the shareholders have unlimited liability; - any matters that could have a future impact on the Group’s day-to-day operations or that raise issues of principle concerning the running of the Group; - Employee unions - any transactions between the Company and any one of its - Health and safety subsidiaries or between subsidiaries or between companies - Managing itinerant staff with managers in common; - Service Managers (information communicated by the Village - any matter that is considered as needing to be brought to HRM to the Service Managers of his/her village during the attention of senior management as it could damage the meetings at the season start) image of the Group or be contrary to its corporate ethics. In addition, the entire leadership of the Group has been made These rules and processes also apply to Country Offices in aware of the importance of compliance with laws and accordance with local legislation and in keeping with the regulations through a system of delegation of authority which activity conducted in these Offices. extends down to the Village level. 2012 Annual Report 113 CORPORATE GOVERNANCE Purchasing and Logistics Department THE HEALTH, SAFETY AND SECURITY DEPARTMENT (HSS) The Purchasing and Logistics Department, which reports to the Executive Vice-President, is tasked with streamlining The role of the HSS Department is to implement measures for service and asset ownership costs. It also ensures that anticipating and coping adequately with the health, safety and supplier relationship management allows the Group to meet its security risks to which the Group is exposed. It is also tasked strategic objectives and is concerned with managing long-term with creating action plans to enhance prevention and with supplier risk. establishing, if necessary, emergency measures required by a crisis situation. The global purchasing policy guarantees our clients a level of service that meets their expectations. • Structure The HSS Department comprises four people. Information is It is based on the following core themes: relayed by contacts located in each region. The HSS - Building long-term relationships with strategic suppliers Department works closely with the centralized HQ support and (working together on innovative products and services, communication functions. The HSS Department is in regular implementing shared progress plans for buyers, users and contact with the Ministries of Foreign Affairs and Tourism. service providers); - Reducing costs (optimizing the geographical scope of contracts, industrializing the sourcing process); • Role and responsibilities - Risk management, which involves monitoring political, social, health and weather conditions, aims to tailor the - Developing responsible purchasing (ethical and environmentally friendly). Group’s risk management processes to its changing The Purchasing and Logistics Department has processes, external environment; methods and information systems deployed globally in Offices - Crisis management is facilitated by the crisis management manual provided to each Village. A permanent crisis management room is maintained at the HQ and stages regular simulations; - Management of health and medical risks through regular checks performed by medical hygienists; - Management of accidents and illnesses affecting GMs and GOs/GEs; - Safety and security management, embodied for each and all Villages. Once a year, the Department checks that its methods and systems are being implemented and used correctly by selected employees. The Purchasing and Logistics Department is increasingly involved in professionalizing the relevant personnel in the Villages, particularly those responsible for inventory and procurement. activity in the Pro Signs charter listing the safety instructions to be followed so as to minimize risks within the Village. A safety charter is signed with each service provider for all 4.4.3 Internal Control procedures accounting and financial information for subcontracted activities, listing the provider’s safety and/or hygiene obligations. 4.4.3.1. PRODUCTION AND DISSEMINATION OF FINANCIAL INFORMATION • Operational structure and procedures The Group’s financial information is directly derived from its Self-checks for each service are regularly carried out by integrated accounting and management system, which is activity heads, under the auspices of Service Managers, and linked to a single global database that supplies the Group’s can be demanded at any given moment. consolidation system through an interface. An HSS intranet centralizing all the existing procedures can be This technology enables the Group to monitor, on a real-time accessed by all the Villages. There are regular online updates basis, accounting at locations throughout the world, such as and these are immediately available at each Village. Villages, Country Offices, and BUs. Data are automatically Once a month, Village Managers lead a health and safety meeting in each Village in order to identify problems and make plans for corrective or preventive actions. Training and prevention sessions covering safety issues are transferred to the Group’s management and consolidation system on a monthly basis. The Group publishes financial information based on its internal reporting format. held on a recurring basis and are monitored by periodic audits Accounting and financial information is prepared by the Group and surveys. Finance Department which oversees the work of the Accounting and Tax, Management Control, Treasury & Financing, Internal Audit and Financial Communications Departments. The Group Finance Department performs cross- 114 2012 Annual Report CORPORATE GOVERNANCE business controls on all of the Group’s operations and cash statements is applicable to all entities, without exception, flows. within the scope of consolidation. Each Business Unit has a Managing Director who is supported The Consolidation and Standards Department, which reports by its Finance Department, whose manager reports to the Executive Vice-President and Chief Financial Officer. to the Group Accounting Department, prepares the Group’s consolidated financial statements in accordance with the One of the main objectives of an internal control system is to following process: contribute to ensuring that the separate and consolidated - Use of a consolidation system with an interface to the financial statements provide a true and fair view of the Group’s accounting system, both of which are used in the Group’s subsidiaries; capital and business situations as well as a reasonable assessment of any potential risks to which the Group may be - Dissemination of Group accounting and financial standards and monitoring of changes to IFRS; exposed. Club Méditerranée has set up a series of controls at each BU in order to monitor the principal risks inherent in its operations which could impact the preparation of financial statements, and the financial consequences of these risks. - Dissemination of detailed instructions for each monthly closing; - Accounting treatment of complex transactions; - Preparation of consolidated financial statements from the information provided; These controls include checks on the input of monthly revenue - Control of information reported by the subsidiaries and figures, the tracking of capital expenditure and debt recovery technical analysis of issues reported by the Country Offices. data, as well as the monitoring of local tax regulations, purchases, and financial information from all of the Group’s host countries. • The Group’s accounting organization Each Village is supervised by a Head of Finance who is With these monthly checks by the Finance Department’s responsible teams at country, BU and Group level, problems can be processes. The Country Office for each Village deals with identified should they occur. specific local issues and performs an accounting oversight role for site management and internal control for the Village. The offices of outbound countries directly manage their own accounting. Country Heads of Finance report functionally: 4.4.3.2. KEY PARTICIPANTS - for North America, South America and Asia, to the Finance Department of the relevant zone (which in turn reports to the Group Accounting and Tax Department Group Finance Department); - for Europe-Africa, to the Group Accounting Department in ACCOUNTING charge of providing accounting support for this zone. • Role and responsibilities With this system, the Group Accounting Department has full The Group Accounting Department is primarily responsible for: access to the information it needs to prepare the consolidated - preparing the Group’s consolidated financial statements; financial statements. - managing and producing the Group’s monthly and annual financial statements in accordance with IFRS; - disseminating Group accounting standards and monitoring compliance by the entities of the Group; - the functional administration of • Procedures The main monthly accounting controls are as follows: Group accounting information systems; - Suppliers: the correct interface between the general ledger - managing projects to improve accounting information and trial balance is verified. A control is also performed on systems and processes; amounts due from suppliers; - directly managing accounting services in France (including the accounts for Villages in France) and producing separate - Trade receivables: the commercial teams analyze and explain any differences compared with the Group’s general financial statements for the French entities; terms of sales, such as extended payment terms. The - contributing to the Group development projects. Accounts Receivable Department in France and the country Finance and Administration Managers then check these The Group produces monthly financial statements. The explanations based on the receivables ledgers. accounts are kept locally in accordance with IFRS. The Group Accounting Department organizes and plans all of - Current accounts: checks performed the accounting tasks in order to ensure that consolidated data Accounting is consistent and reliable. This task is facilitated by the use of between the Group entities; a Group chart of accounts, notes on Group accounting procedures, and closing instructions to standardize the - Department on by the central current-account balances Bank reconciliations; process. The process for producing the Group’s financial 2012 Annual Report 115 CORPORATE GOVERNANCE - Revenue by country: the various entities check that revenue and receivables figures have been correctly entered by type TAX of structure (reseller or agent) and that data from the reservation system is properly fed into the accounting • Structure system; The - Fixed assets: an automatic interface control structure has been set up to monitor fixed assets. Automatically generated depreciation charges are checked on a monthly Tax Department is responsible for coordinating international tax issues, ensuring that taxation policies are applied consistently by each Business Unit and monitoring all tax audits carried out on Group companies. basis. The Consolidation and Standards Department also performs the following key controls: At the level of the Parent Company, the Department ensures that the Company complies with all its tax reporting obligations as head of the French tax group, monitors tax audits carried - Monthly analysis of the components of consolidated profit: Village Operating Income, Management of Assets Operating out on the companies in the tax group and manages tax disputes. Income, Other Operating Income and Expense, Net Within the BUs, these tasks are handled by the Finance Financial Income/(Expense); Manager of the BU or country, in conjunction with the Tax - Reconciliation between the fixed-asset management system Department. and the accounting system in order to ensure data consistency. The consolidation system includes programmed controls to ensure that accounting flows such • Procedures as increases, decreases and reclassifications have been The Tax Department monitors tax issues, in coordination with correctly recorded by the various entities; the persons responsible for tax matters in each country or Business Unit. - Extensive balance-sheet analyses, performed in March and September. At the interim and annual reporting dates in April and October, an in-depth analysis is performed and subsequently published on all balance sheet, off-balance- It reports to the Audit Committee on a semi-annual basis, giving a detailed account of any ongoing tax audits and/or disputes. sheet and cash flow statement items; - Analysis of exchange gains and losses, analyzed by The Insurance and Management Control Department currency pair; - Deferred taxes are reviewed at each interim and annual GROUP MANAGEMENT CONTROL reporting date based on the information reported by the Group entities. • Structure To protect Group assets, the following controls are also The Management Control Department is responsible for performed on a monthly basis in coordination with the coordinating this function worldwide. Each region has a Management Control and Treasury & Financing Departments: department staffed by local controllers. - Reconciliation of revenue and sales data; - Reconciliation of Operating Income (Villages and • Procedures Management of Assets) and Other Operating Income and Expense with the income reported in the management accounts; - Capital expenditure analyses; - Analyses of financial income and expense, including foreign exchange gains and losses; - Net debt analyses. There are also impairment tests: - annually and systematically on goodwill and intangible assets with indefinite useful lives; Strategic Plan A strategic plan is developed and updated each year, based on senior management’s analyses and projections. It describes major developments and their financial impact, in a qualitative and quantitative manner. The qualitative section of the plan includes data from market research carried out in the Group’s strategic countries and the related action plans. The quantitative section presents the financial impacts of the Group’s strategy and the macroeconomic environment, including such variables as growth in the tourism sector, exchange rates and inflation. - at each reporting date where there are indications of impairment. Budget process The budget process – which is coordinated by the Management Control Department – begins at Village and 116 2012 Annual Report CORPORATE GOVERNANCE Sales Office level. Local budgets are consolidated first by - manage investments and financing transactions to ensure Business Unit and then at Group level. that the Group has sufficient liquidity; The process is an effective internal control tool that enables the Group to analyze all of its financial flows. - control the level of finance costs; - perform cash management tasks; - quantify and hedge financial risks – notably currency and The budget is presented to the Board of Directors for approval each year. interest rate risks; - monitor banking relations; - help subsidiaries with cash management processes and assist the Development Department in arranging financing Detailed monthly reporting process for new projects. Senior management receives reports at the end of each month. Each Business Unit presents its results for the month at a Senior Management Committee meeting. The results are also • Procedures consolidated at Group level. The information extracted from The Treasury and Financing Department has drawn up a set the Group’s management system comes from the Accounting of Group rules and procedures. Examples include a procedure Department. on authorized bank account signatures in order to limit the risk of disbursement fraud, as well as a procedure for electronically signing supplier payments using a centralized payment tool. Forecasts The Management Control Department draws up forecasts for the remainder of the season based on actual figures for the first two months and updated forecasts for the remaining months. This process enables the Group to assess the impact of any changes in operations. The forecasts are revised at the end of each month until the end of the season. Department are as follows: - Detailed analyses of revenue by outbound and inbound zone; profitability analyses covering, in margins, operating margins, Village transport in order to provide senior management with information on matters such as (i) the Group’s actual and forecast levels of debt and liquidity; (ii) risk monitoring and hedging transactions; and (iii) the Group’s dealings with its banks, including details of cash flows and commitments, account movements and banking terms and conditions. The main controls performed by the Management Control - Detailed Weekly and monthly reporting systems have also been set up particular, and Headquarters cost controls; - Reviews of employee numbers. The Treasury and Financing Department uses a treasury management system that enables it to track key liquidity indicators as well as all of the financial instruments used on a centralized basis. Tasks relating to financial market transactions are segregated, with orders, execution and controls carried out by three different people. All currency hedges are systematically presented to the Audit INSURANCE Committee. The Insurance Department, which reports to the Head of Management Control, is responsible for ensuring that the Financial Communications Department Group has adequate insurance coverage relative to the nature and extent of the risks it faces. Risk management and insurance policies are organized on a consolidated basis. The • Structure Group has set up global insurance programs with pools of top- The Financial Communications Department is a centralized ranking insurers, and specific insurance coverage is taken out structure based at the Club Méditerranée Headquarters. It is at a local level. responsible for communicating the Company’s strategy and Finally, senior management regularly receives information on the nature of the principal risks impacting the Group (hedges in place, insurance, financial guarantees, etc.). results to the financial markets. • Procedures The Financial Communications Department establishes an Treasury and Financing Department annual schedule summarizing all of the Company’s periodic financial reporting obligations to the financial markets and • Structure The Treasury and Financing Department is responsible for ensuring the security, transparency and effectiveness of treasury and financing operations. stock market regulators. This schedule details: - the type and deadline of each periodic obligation; - the persons responsible for preparing the financial statements; Its main roles are to: 2012 Annual Report - the texts of relevant references. 117 CORPORATE GOVERNANCE This schedule is circulated internally to the teams working GM Feedback is a satisfaction survey sent to all GM specifically on financial communications. households around the globe, with an average response rate The procedures for monitoring financial and accounting information are based on: of 40%. Club Méditerranée asks its customers to assess all Village services by responding to 100 questions on items including information/reservations prior to their stay, reception - monthly financial checks of all accounting and financial upon arrival, GO performance, room quality, etc., up to and information by the management controllers and the Treasury including their departure from the Village. Department; Over 360,000 questionnaires are sent around the world, in 11 - the Statutory Auditors’ verification of the financial statements different languages, and GMs can respond either by mail or and the review of the information contained in the interim and online (e-feedback). The response rate is 43% in France and annual reports. Switzerland. It is also very high for non-European customer In addition, the Financial Communications Department bases, such as Hong Kong (48%) and the United States (34%). identifies the legal and regulatory obligations applicable to the communication of risks, with the assistance of the Legal Affairs These response rates are also exceptional for the field, Department. especially considering the length of the questionnaire. This demonstrates customers’ commitment to Club Med and their 4.4.4. Management and monitoring of internal control high expectations regarding the brand. From a statistical point of view, it ensures the reliability and representative nature of the results. This means services can be fine-tuned and priority actions can be carried out. Senior management, the Board of Directors and its permanent Committees are in charge of managing and monitoring the internal control system. Senior management In addition to reports by Village, results are published by BU, by operating country, and by GM nationality. GM Feedback is shared with a limited circle of people in the Company, but it impacts a wide range of functions, from Village Managers to is responsible for developing, implementing and monitoring the internal control system to ensure its effectiveness. the Senior Management Committee and the relevant operating departments. Data are distributed rapidly: results are published twice a The Board of Directors sets the guidelines for this activity and month, which allows for alerts to be given when indicators are ensures their implementation, based on the work of its down, and for service performance and progress to be permanent Committees. The composition and roles of the monitored on a nearly constant basis. Board of Directors and it permanent Committees are detailed in section 4.1 of the Registration Document. When Villages are identified as being in trouble, line managers are required to submit action plans, assisted by the various Quality and customer satisfaction departments supporting the Village (Services, HR). Improving quality has always been an essential concern for GM Feedback is a valuable tool for monitoring progress made the Company. For this reason, in recent years the Quality by the Group and serves as an internal benchmark. The Department has taken steps to set up a structured process in results are analyzed and taken into account in the day-to-day line with developments concerning the Company as well as its management of the Villages, and also in making long-term products and markets. This structure consists of a Corporate strategic choices. Quality Department and corresponding Quality teams in the BUs. Customer correspondence The process hinges on defining and tracking products and GM satisfaction is uppermost in the Group’s concerns, and this carefully assessing feedback from the Group’s customers. Customer feedback results in constant efforts to strengthen customer relationships. For this reason, customer correspondence is treated with the utmost care and is analyzed retrospectively to determine the Customer satisfaction at Club Méditerranée is assessed strengths and areas where progress has been made, as well centrally through a satisfaction survey sent to every GM as to make plans for improvements. household worldwide (GM Feedback). It is also evaluated through analysis of customer correspondence, and in a decentralized way through daily and ongoing contact between Essentials of GM Satisfaction and Loyalty GOs and GMs via round-tables/focus groups in the Villages, Analyses that rank levels of satisfaction help to identify priority and through continuous monitoring by all Village teams. actions to be carried out. They define the criteria that matter most to customers and therefore have the most impact on their GM Feedback loyalty. These criteria are combined with key contextual information (satisfaction history, correspondence, type of customer) to 118 2012 Annual Report CORPORATE GOVERNANCE develop recommendations for action for each Village. These recommendations are shared on a per-Village basis in a document called “Essentials of GM Satisfaction and Loyalty”. They are distributed once each season when setting objectives for the Village. • Structure The Internal Audit Department, which consists of six people, is a centralized structure based at the Company’s Headquarters which carries out cross-functional audits of all of the Group’s operations and transaction flows. It reports directly to the Executive Vice-President. Mystery visits Mystery visitors from an outside specialist firm measure compliance with product standards (Quali Signs) in each Village. They are hired and briefed according to specific criteria defined by Club Méditerranée (proven professionalism, Club Méditerranée customer-type profile, neutral and nonentrapping behavior). Equipped with the Village’s Quali Signs checklist, they verify the implementation of these standards at every stage of their stay, from arrival to the time they leave the Village. “Mystery GMs” reveal their identity at the end of their stays to the Village Managers, giving them an initial oral debriefing so • Role and responsibilities The internal auditors perform audits of specific functions or businesses at Group, HQ, Country Office and Village level. They coordinate their work with that of the Statutory Auditors. The Internal Audit Department has three types of task: - Financial audits, which consist of reviewing the financial statements and examining the systems and rules set up to ensure the reliability of financial information; these audits serve to ensure compliance with the accounting principles and guidelines; that they can resolve the problems identified. About 10 days - Operational audits, which include reviewing the various later, they submit a written report to the Village Manager, the business cycles (such as sales, purchasing and human Country Manager and the Service Manager. resources) and assessing internal control procedures in If warranted by the score, the Village Manager sends a corrective-action plan to the Country Manager and to the BU’s Quality team. order to obtain assurance that the organization in place contributes to managing Group risks and meeting Group objectives; - Specific engagements, corresponding to various one-off These Quality Department tools – including the Quali Signs projects such as providing support for operations staff, or and Pro Signs standards, customer feedback, and mystery organizational and diagnostic work under the direction of GMs – create a system of continuous improvement that allows senior management. us to give our GMs the full Club Méditerranée experience and thus secure their loyalty. The Internal Audit Department also takes part in events such as financial seminars and training sessions for Finance Managers, with a view to relaying a control culture throughout Internal Audit Department the Group and driving changes to improve the internal control The independent and objective Internal Audit Department and risk management environment. provides Club Méditerranée with reasonable assurance as to its degree of control of its business within the scope of the audit and offers recommendations for improvement. It helps Club Méditerranée to achieve its objectives by systematically and methodically analyzing: - financial and operating risks; - the quality of the internal control system; - compliance with legal and regulatory provisions and procedures; - the prevention of fraud risk. The Internal Audit Department presents a report on its work to the members of the Senior Management Committee. A recap of its audits is presented at each Audit Committee meeting. 2012 Annual Report 119 CORPORATE GOVERNANCE As part of the decentralization of operations and in a spirit of • Operational structure and procedures auto-evaluation of the internal control system, the Internal Every six months, the Internal Audit Department draws up an Audit Department distributes a self-assessment matrix: audit plan based on a risk-based analysis and submits it to the - to all Villages, twice every half-year; Audit Committee for approval. Twice a year it also presents - to all Country Offices, twice a year (launched in 2011). the Audit Committee with a progress report and a summary of audits performed since the start of the year. each service by: Internal audits are conducted in four phases: - A preparation phase allowing the These self-assessments help to improve the performance of - regularly assessing compliance with established processes auditors to gain knowledge of the context of the entity or the focus of the audit and to define the audit’s scope; and procedures; - carrying out an objective and realistic evaluation of the quality of the internal controls in place, using consistent methodology resulting in a mathematical score; - A “field” phase during which the auditors analyze the causes and consequences of the risks identified through interviews - setting up corrective-action plans and monitoring that these plans are properly implemented. and audit tests. The auditors share their findings with the audited parties and involve them in developing recommendations which, on implementation, will reduce risk; - A reporting phase whereby summaries of the main identified weaknesses and related recommendations are shared with the audited entity, its management, including the relevant This tool is a real breakthrough in implementing sound and efficient internal controls worldwide. To maintain its effectiveness, the Internal Audit Department updates this tool every year to reflect changing requirements in managing risk and fraud, consistent with the changes in the organization, its members of the Senior Management Committee, and the processes and information systems. Executive Vice-President; a summary is sent to the The Statutory Auditors take part in Audit Committee meetings Chairman and Chief Executive Officer; and are kept informed of the work carried out by the Internal - A follow-up phase during which the audited entities are given guidance in establishing corrective action plans. Audit Department. This happens through the Internal Audit Department sending activity reports to the Statutory Auditors. After each internal audit of a Village or a Country Office, the entity is rated on a scale of 10. This enables the Group to CONCLUSION assess the quality of the internal control system, compare performance between the audited entities and measure their In 2012, the Group continued to focus on increasing the progress. awareness of risks inherent in its operations and on improving its internal control procedures related to these risks. 120 2012 Annual Report CORPORATE GOVERNANCE 4.5. STATUTORY AUDITORS’ REPORT ON INTERNAL CONTROL Statutory Auditors’ report prepared in accordance with Article L. 225-235 of the French Commercial Code on the report of the Chairman of the Board of Directors of Club Méditerranée To the Shareholders: The professional standards require us to perform procedures to assess the fairness of the information set out in the In our capacity as Statutory Auditors of Club Méditerranée and Chairman’s report concerning the internal control and risk in accordance with the requirements of Article L. 225-235 of management the French Commercial Code, we present below our report on processing of accounting and financial information. These the report prepared by the Chairman of the Board of Directors procedures include: procedures covering the preparation and of Club Méditerranée in application of Article L. 225-37 of the French Commercial Code for the year ended October 31, examining the internal control and risk management procedures covering the preparation and processing of the 2012. accounting and financial data used as a basis for the It is the Chairman’s responsibility to prepare and submit for information presented in the Chairman’s report, and approval by the Board of Directors a report summarizing the reviewing existing documentation; internal control and risk management procedures in place within the company and providing additional information as reviewing the work performed in preparing these data and existing documentation; required by Article L. 225-37 of the French Commercial Code, particularly relating to corporate governance policies and procedures. determining whether major internal control weaknesses concerning the preparation and processing of accounting and financial information that we may have identified in our It is our responsibility to: audit are appropriately disclosed in the Chairman’s report. report to you our observations on the information contained in the Chairman’s report on internal control and Based on the procedures performed, we have no matters to risk management procedures relating to the preparation report concerning the information provided on the Company’s and treatment of accounting and financial information; and internal control and risk management procedures covering the preparation and processing of the accounting and financial confirm that this report includes the additional information information contained in the report of the Chairman of the required under Article L. 225-37 of the French Commercial Board of Directors as prepared in accordance with Article L. Code, noting that it is not our responsibility to verify the 225-37 of the French Commercial Code. fairness of such information. Additional information We conducted our work in accordance with professional standards applicable in France. We confirm that the report of the Chairman of the Board of Directors includes the additional information required by Article Information on the internal control and risk management L. 225-37 of the French Commercial Code. procedures covering the preparation and processing of accounting and financial information Neuilly-sur-Seine and Paris-La Défense, December 21, 2012 The Statutory Auditors DELOITTE & ASSOCIÉS Jean-François Viat 2012 Annual Report ERNST & YOUNG AUDIT Jean-Pierre Letartre 121 CORPORATE GOVERNANCE 4.6. SENIOR MANAGEMENT COMPENSATION At its meeting of December 10, 2008, the Board of Directors reviewed the AFEP-MEDEF recommendations of October 6, 2008 on the compensation of corporate officers of listed General conditions More than 1,000 Group employees have a variable component companies and found that they were consistent with the Company’s in their overall compensation. For approximately 280 of these employees, this variable corporate governance policy. Accordingly, under the Law of July 3, 2008 implementing EU Directive 2006/46/EC of June 14, 2006, the Company uses the amended AFEP-MEDEF code as a reference when preparing the report provided for under Article L.225-37 of the French compensation is based in part on their individual performance and in part on the Group’s performance. For the most part, these employees are Executives, Village Managers and managers with a high level of responsibility. The share of variable compensation related to individual Commercial Code. The compensation paid to executive officers comprises fixed and variable portions. The rules used to calculate the variable portion are set by the Board of Directors each year on the basis of recommendations issued by the Nominations and Compensation Committee. performance and that related to Group performance is determined by the level of responsibility and in consideration of the direct impact of each on this performance. This share is set at 30% or 50% for managers, 60% for members of the Senior Management Committee and 70% for corporate officers. This variable portion, linked to the Group's performance, is calculated based on the results achieved in the current fiscal 4.6.1. Compensation summary Gross compensation in euros Henri Giscard Fiscal 2011 d’Estaing compensation (Chairman and Chief Executive Officer) Due Paid year against those of the previous year, and on the budget for the current year as approved by the Board of Directors. Fiscal 2012 compensation In addition, over 800 GOs have a variable component in their overall compensation, though it is based entirely on their Due Paid Fixed compensation 660,440 660,440 674,035 674,035 Variable compensation 599,295 526,850 496,300 599,295 Directors’ fees 19,551 27,500 18,903 19,333 Benefits in kind 39,729 39,729 37,608 37,608 1,319,015 1,254,519 1,226,846 1,330,271 individual performance. They are for the most part sales staff, buyers, and Village service managers. Group performance in 2012 The Group’s performance depends on three criteria: Total Target variable compensation 665,880 679,860 Gross compensation in euros Michel Wolfovski Executive VicePresident Business Volume (BV), which counts for 25%; Net Income, which counts for 25%; Village EBITDA, which counts for 50%. The Board of Directors reviewed the rate of achievement of Fiscal 2011 compensation Fiscal 2012 compensation 2012 Due Paid Due Paid Fixed compensation 381,576 381,576 392,849 392,849 Variable compensation 258,733 213,250 208,081 258,733 Benefits in kind 30,246 30,246 43,322 43,322 Total 670,555 625,072 644,252 694,904 Target variable compensation the various predefined criteria based on figures presented by the Nominations and Compensation Committee at the meeting held on November 28, 2012. For 2012, the Board decided that the baseline Group performance (as a percentage of achievement of targets) to be used in calculating variable compensation would be 55%. This performance level therefore applies to all Club Méditerranée employees eligible for variable compensation, as described above. 269,511 279,303 As a reminder, Group performance was 90% in 2011 and 66% in 2010. VARIABLE COMPENSATION On December 6, 2012, the Board of Directors, as recommended 2012 variable compensation of corporate officers by the Nominations and Compensation Committee, set the following terms and conditions for the variable compensation of The individual objectives of corporate officers are based on the Company’s corporate officers: specific and measurable elements determined by the Board of Directors at its meeting of December 8, 2011. These 122 2012 Annual Report CORPORATE GOVERNANCE objectives, which are confidential, are based on the Company’s strategy, and are qualitative or quantitative in nature (e.g., free cash flow). Méditerranée employees who, after losing their jobs, would receive unemployment benefits. The Nominations and Compensation Committee wished to The Board of Directors reviewed the rate of achievement of allow the Chairman and Chief Executive Officer to benefit from Henri Giscard d’Estaing’s 2012 individual objectives as the continuity of all or part of his provident insurance and Chairman and CEO. On this basis, the Board decided to healthcare coverage in the same spirit as that established for attribute an individual performance ratio of 115% to Mr. the Company’s employees who are eligible for portability. Giscard d’Estaing and, given a Group performance of 55%, to set his variable compensation for fiscal 2012 at €496,300. The Board thus decided on November 3, 2011, as proposed by AXA, its current insurer, to extend Henri Giscard d’Estaing’s In light of his achievement of personal objectives, the Board of provident insurance and healthcare coverage in the event of Directors decided to attribute an individual performance ratio dismissal or mutual termination of his employment contract for of 120% to Executive Vice-President and Chief Financial a period of no more than nine months from the end of any Officer Michael Wolfovski, and, in light of the Group notice period given for the Chairman and Chief Executive performance of 55%, to set his variable compensation for Officer. The total amount of the contribution for the maximum fiscal 2012 at €208,081. period of nine months would be €4,500 and would be borne by Club Méditerranée. This extension of coverage would be suspended if Henri FIXED COMPENSATION At its meeting of June 6, 2012, the Board of Directors decided, in accordance with the recommendations of the Nominations and Compensation Committee, that the gross annual base Giscard d’Estaing were to receive new coverage of the same type as a result of new employment or if he were to benefit from the portability system of Club Méditerranée. salary of the Chairman and CEO would be raised by 2.1%, The Board of Directors subjected this contract extension to the effective April 1, 2012. This increase corresponds to the same performance conditions as those approved by the Board average increase in the compensation of Club Méditerranée on December 10, 2008 and renewed on March 3, 2011 for the SA’s employees in 2012. payment of Contractual Severance Compensation: The Board of Directors decided to increase the gross annual - The contract extension will thus be implemented if the base salary of the Executive Vice-President, whose tasks average percentage attained (during the last three fiscal years include overseeing both the Latin American and North ended at the date of expiration of the notice period) for annual American regions, by 3.6%, effective April 1, 2012 (including bonuses over target bonuses is at least 40%. 2.1% under his employment contract). The employer contribution to the extension of this insurance contract will not be taken into account in calculating the two BENEFITS IN KIND Benefits in kind include a company car and fringe benefits associated with stays at Club Méditerranée Villages. No loans or guarantees have been granted by the Company to its executive officers. years of gross pay serving as a basis for the calculation of the Contractual Severance Compensation, but it will be deducted from any Contractual Severance Compensation payable to Henri Giscard d’Estaing. RETIREMENT BENEFITS The Company’s corporate officers, like other executives of LONG-TERM COMPENSATION Club Méditerranée S.A., are covered by supplementary Given the need to allow corporate officers to participate in the defined-contribution pension plans. The contributions paid performance of the Company and its share price, and given under these plans represent 5% of their compensation for the that they had not had a stock-option plan since 2009, on June share capped at eight times the annual Social Security ceiling, 10, 2010, the Board of Directors created a long-term beyond which the contribution is 10%. compensation plan for them based on two performance criteria: - The first criterion, related to the achievement of the 2010- PROVIDENT INSURANCE AND HEALTHCARE The Chairman and CEO, Henri Giscard d’Estaing, does not benefit from general unemployment insurance because of his appointment as corporate officer, and no private insurance has been purchased for his account. event of job loss, or benefit from the portability agreement which provides for an extension of the collective bargaining on healthcare and provident insurance contributions for no more than nine months for Club 2012 Annual Report a Village EBITDA margin of at least 9.5%; a direct sales figure of at least 59%; a portfolio of 4/5-Trident Villages of at least 64%. - The second criterion is linked to the share price: As a result, he cannot claim any unemployment benefit in the agreement 2012 strategic plan, includes three elements: over three years, a Club Méditerranée share performance of at least 80% relative to the SBF 120. At the close of fiscal 2012, once the first of the criteria has been met and depending on the rate of achievement of the second criterion, the amount of the long-term compensation 123 CORPORATE GOVERNANCE that may be paid to the corporate officers could vary between 0.8x and 1.5x their annual basic salary. At October 31, 2012: SEVERANCE COMPENSATION On December 10, 2008 and on March 3, 2011, the Board of Directors of the Company decided, in compliance with Article L. - three of four criteria have been met: percentage of direct 225-42-1 of the French Commercial Code, as amended by sales, network of 4/5-Trident Villages, and the performance of Law 2007-1223 of August 21, 2007, on the compensation due the Club Med share vs. SBF 120. in the event of termination of the President and Chief - one criterion has not been met: the Village EBITDA margin, for which the level was set in 2010 with a three-year horizon for recovery. The Board of Directors noted on December 6 that the longterm compensation established by the Board of Directors on June 10, 2010 was not paid for the period from 2010-2012 because one of the four criteria had not been met. Executive Officer, Henri Giscard d’Estaing, and of the Executive Vice-President and Chief Financial Officer, Michel Wolfovski, and on the performance targets to be verified by the Board of Directors in order to decide on the payment of such compensation. 1 Severance compensation in the event of termination (unless termination is due to gross or willful misconduct) will correspond to two years of gross pay (excluding the long-term Given that the corporate officers had not had a free stock- compensation approved by the Board of Directors on option plan since 2009, on December 6, 2012, the Board of December 6, 2012). Such payment is subject to achieving Directors decided to renew the long-term compensation plan certain performance criteria. for the corporate officers in order to allow them to participate in the Company’s performance through the achievement of strategic objectives and in the performance of the share price. The conditions and criteria are as follows: Three criteria linked to strategic objectives for 2014, each of which accounts for one third: - percentage of 4/5-Trident Villages greater than or equal to 70% on October 31, 2014; - percentage of customers from high-growth countries greater than or equal to 30% on October 31, 2014; - net income not including taxes and non-recurring items greater than or equal to 7% of capital employed on October 31, 2014. One criterion linked to the share price: - performance of the Club Méditerranée share compared to the SBF 120 corresponding to the average (closing price) of the two indices for the reference period, i.e. from November 1, 2010 to October 31, 2014. Payment conditions: If the share price achieves less than 80% of the performance set out in the criterion above, no long-term compensation is paid. The performance criterion to which such severance compensation is subject is the average percentage of annual variable compensation actually paid (“variable compensation”) compared to the target variable pay used to calculate the variable compensation paid. The average percentage is calculated for a reference period identical to that of the term of service, i.e., three years. This performance criterion is assessed and applied as follows: - No severance compensation is paid if the average percentage of the variable compensation over the target variable compensation noted for the reference period is less than 40%. - 50% of the severance compensation is paid if the average percentage of the variable compensation over the target variable compensation noted for the reference period is at least 40%. - 100% of the severance compensation is paid if the average percentage of the variable compensation over the target variable compensation noted for the reference period is at least 70%. - Between these two thresholds, the percentage of severance pay progresses on a proportional basis. In the event that severance compensation is paid to the corporate officers, their stock options will be maintained after their departure from the Company. If the share price achieves a performance of between 80% and 150% of the performance set out in the criterion above, a coefficient multiplier is applied to each strategic criterion achieved; the coefficient between these two points is linear. The amount of long-term compensation that can be paid to the Chairman and CEO, Henri Giscard d’Estaing, and the Executive Vice-President, Michel Wolfovski, may vary between 0.27x and 1.5x their gross annual base salary. 1 Termination initiated by the Chairman and CEO and/or Executive Vice-President is not covered under this provision. 124 2012 Annual Report CORPORATE GOVERNANCE Corporate officers are required by law to hold a certain 4.6.2. Other benefits and commitments proportion of their stock options and shares for the length of their term of service. This proportion corresponds to the STOCK OPTIONS AND BONUS SHARES equivalent of 30% of the capital gain on disposal for options or No stock options were granted to corporate officers in fiscal on final vesting for bonus shares. This provision applies to 2012. stock options and bonus shares awarded since 2007. As of October 31, 2012, the Company’s executive officers held the following stock options: OUTSTANDING STOCK OPTIONS GRANTED IN PRIOR YEARS Henri Giscard d’Estaing Date of Board Meeting Plan H Plan I Plan J Plan K Plan L Plan M 28.02.03 15.01.04 11.01.05 14.03.06 08.03.07 11.03.08 Start of exercise period 01.03.06 15.01.07 11.01.08 14.03.09 08.03.10 11.03.11 Expiry of exercise period 27.02.13 14.02.14 10.01.13 13.03.14 07.03.15 10.03.16 32.11 28.47 32.11 39.15 39.51 29.71 141,700 35,970 43,600 32,700 34,336 38,150 132,435 35,970 43,600 32,700 34,336 38,150 Plan H Plan I Plan J Plan K Plan L Plan M 28.02.03 15.01.04 11.01.05 14.03.06 08.03.07 11.03.08 Exercise price (euros) Number of options granted Number of options exercised 9,265 Number of options outstanding Michel Wolfovski Date of Board Meeting Start of exercise period 01.03.06 15.01.07 11.01.08 14.03.09 08.03.10 11.03.11 Expiry of exercise period 27.02.13 14.02.14 10.01.13 13.03.14 07.03.15 10.03.16 Exercise price (euros) 32.11 28.47 32.11 39.15 39.51 29.71 Number of options granted 32,700 10,900 27,250 21,800 17,440 16,350 Number of options exercised 24,525 10,900 27,250 21,800 17,440 16,350 Number of options outstanding 8,175 OTHER Corporate Officers (Chairman and CEO / Executive VicePresident) Employment Contract Yes No Defined-contribution supplemental pension plan Yes No Compensation or benefits due or which may be due in case of termination or change of duties Yes No Compensation for a noncompete clause Yes No Henri Giscard d’Estaing Chairman and CEO Start of term: March 3, 2011 X (Employment contract suspended) X (p.123 of this Registration Document) X (pp.123 and 124 of this Registration Document) X X X (p.123 of this Registration Document) X (pp.123 and 124 of this Registration Document) X End of term: March 2014 Michel Wolfovski Executive Vice-President Start of term: March 3, 2011 End of term: March 2014 2012 Annual Report 125 CORPORATE GOVERNANCE Under the provisions of the AFEP-MEDEF report on corporate governance with which Club Méditerranée Group complies, it is recommended that when an executive becomes a corporate officer, his or her employment contract with the company or another Group company should be terminated, either by mutual termination or resignation. This recommendation applies in particular to the positions of Chairman, Chief Executive Officer and Executive Vice-President, whose appointments were renewed before October 6, 2008, the date on which the recommendation was made public. On March 3, 2011, the Board of Directors, in renewing his appointment, approved continuing the Chairman and CEO’s employment contract given that, even if this does not follow the recommendations of the AFEP-MEDEF report, the decision complies with the AMF’s report of July 12, 2010 and confirmed by that of December 13, 2011 which provides that: “a company complies with the code when the continuation of an executive’s employment contract is justified in view of his seniority as an employee of the company and his personal situation.” SUMMARY OF COMPENSATION, OPTIONS AND SHARES ALLOCATED TO EACH CORPORATE OFFICER Gross compensation in euros Henri Giscard d’Estaing (Chairman and Chief Executive Officer) Fiscal 2011 compensation Fiscal 2012 compensation 1,319,015 1,226,846 1,319,015 1,226,846 Fiscal 2011 compensation Fiscal 2012 compensation 670,555 644,252 670,555 644,252 Compensation due Valuation of options allocated (1) Total Gross compensation in euros Michel Wolfovski (Executive Vice-President) Compensation due Valuation of options allocated (1) Total (1) For 2011 and 2012, there was no valuation since no options were awarded to the corporate officers in either of those years. 4.6.3. Compensation paid to members of the Senior Management Committee Total gross compensation paid to the members of the Senior Management Committee (including the corporate officers) in fiscal 2012 came to €4,533,000, versus €4,036,000 in 2011. The members of the Senior Management Committee who are not corporate officers are covered by defined-contribution supplementary pension plans. The contributions paid under these plans represent 5% of their compensation for the share capped at eight times the annual Social Security ceiling, beyond which the contribution is 10%. 4.6.4. Information on non-officer employees Total number of options granted/shares subscribed or purchased Average weighted price Plan Options awarded during the fiscal year by the issuer, and any company eligible under such plans, to the 10 employees of the issuer or any (1) eligible company who were awarded the highest number of options. 42,671 16.13 Q Options held on the issuer and the companies mentioned above, exercised during the fiscal year by the 10 employees of the issuer and these companies who purchased or subscribed the highest number of options No options exercised during the fiscal year Stock options granted to the major non-officer employee beneficiaries, and options exercised by them (1) The 2012 plan options were subject to performance criteria. Two of the three criteria have been met. The amount shown in the table represents two thirds of the options granted. Information relating to stock options and bonus share plans outstanding at October 31, 2012 is provided in Note 14 to the consolidated financial statements. 126 2012 Annual Report CORPORATE GOVERNANCE 4.6.5. Compensation of other officers – directors’ fees The following table shows the directors’ fees paid in 2011 and 2012. The Annual Shareholders’ Meeting of March 12, 2012 set the aggregate amount of directors’ fees payable to members of Directors’ fees paid in the fiscal year the Board of Directors (including non-voting directors) at €305,000 for fiscal 2012, unchanged from the previous fiscal year. 2011 2012 The rules for allocation of directors’ fees are: A.Alami 16,057 19,333 - for directors: A.Benhalima 17,760 27,450 A.Dinin 14,353 19,333 J.Lenormand* 13,543 G.Pauget 4,186 a fixed sum (35% of total) based on the level of responsibility; Members of the Board 22,722 a variable sum (65% of total) based on attendance and J.Qian 3,849 19,333 contribution during Board or Committee meetings. G.Pluvinet 18,429 19,650 - for non-voting Directors: I.Seillier 9,167 S.Al Sulaiman 35,402 25,010 D.Dautresme* 25,222 12,530 T.de La Tour d’Artaise 31,506 19,376 The other rules remain unchanged: H.Giscard d’Estaing 27,500 19,333 - a total of €305,000, an amount unchanged since 2000, P.Jeanbart* 27,500 10,167 distributed as follows: C.Jeanbart 30,296 26,272 A.C.Taittinger 39,400 33,601 Total 305,000 305,000 a variable sum (65% of total) based on attendance and contribution during Board or Committee meetings. €244,000 for the Board of Directors; - €61,000 for the permanent Committees. P.Lebard 12,556 M.Guo 9,167 * Directors who have resigned or completed their tenure 2012 Annual Report 127 CORPORATE GOVERNANCE 4.7. STATUTORY AUDITORS’ ENGAGEMENT AND FEES 4.7.1. Engagement ALTERNATE STATUTORY AUDITORS STANDING STATUTORY AUDITORS - Auditex, Tour First, 1 Place des Saisons, 92400 Courbevoie Ernst & Young Audit, Tour First, 1 Place des Saisons, 92400 Courbevoie, represented by Jean-Pierre Letartre. Auditex was appointed for the first time at the Shareholders’ Meeting of March 11, 2008. It replaced François Carrega for Ernst & Young Audit was appointed for the first time at the the remainder of his term, i.e. until the Shareholders’ Meeting Annual General Meeting of April 30, 1981. Its appointment was called to approve the fiscal 2012 financial statements. renewed at the Annual General Meeting of March 8, 2007 for a period of six years expiring at the Annual General Meeting called to approve the fiscal 2012 financial statements. - Cabinet Beas, 7-9 Villa Houssay, 92200 Neuilly-sur- Seine Beas was appointed for the first time at the Shareholders’ Deloitte & Associés, 185, avenue Charles de Gaulle 92524 Neuilly-sur-Seine Cedex, represented by Jean-François Viat. Meeting of March 17, 2003, replacing M. A. Grosmann. Its appointment was renewed at the Shareholders’ Meeting of Deloitte & Associés was appointed for the first time at the March 8, 2007 for a period of six years expiring at the Annual General Meeting of March 17, 2003. Its appointment Shareholders’ Meeting called to approve the fiscal 2012 was renewed at the Annual General Meeting of March 8, 2007 financial statements. for a period of six years expiring at the Annual General Meeting called to approve the fiscal 2012 financial statements. 4.7.2. Fees paid to the Statutory Auditors in € thousands Ernst & Young network 2012 Amount excl. VAT % 2011 Amount excl. VAT Deloitte network % 2012 Amount excl. VAT % 2011 Amount excl. VAT % Statutory audit, certification, review of separate and consolidated accounts - Issuer 491 52.6% 519 55.3% 398 58.6% 362 56.5% - Fully consolidated subsidiaries 395 42.3% 385 41.1% 201 29.6% 255 39.8% Audit-related services - Issuer 7 0.7% - Fully consolidated subsidiaries Sub-total 893 95.6% 904 96.4% 30 4.4% 11 1.7% 640 94.3% 9 1.4% 626 97.7% Other services provided to fully consolidated subsidiaries - Legal and tax advice 41 4.4% 34 3.6% 39 5.7% 15 2.3% Sub-total 41 4.4% 34 3.6% 39 5.7% 15 2.3% Total fees 934 100% 938 100% 679 100% 641 100% - Other 128 2012 Annual Report FINANCIAL STATEMENTS 5. FINANCIAL STATEMENTS 5.1. CONSOLIDATED FINANCIAL STATEMENTS 5.1.1. Summary 130 Note 15 – Pensions and other long-term benefits 157 Note 16 – Provisions for contingencies, claims and litigation 159 Note 17 – Income taxes 160 CONSOLIDATED INCOME STATEMENT 130 CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME 130 CONSOLIDATED STATEMENT OF FINANCIAL POSITION Note 18 – Borrowings and interestbearing liabilities 161 131 Note 19 – Financial risk management 164 Note 20 – Other liabilities 168 Note 21 – Employee benefits expense and number of employees 168 CONSOLIDATED STATEMENT OF CASH FLOWS 132 CHANGE IN CONSOLIDATED NET DEBT 132 CONSOLIDATED STATEMENT OF CHANGES IN EQUITY Note 22 – Management of Assets Operating Income 169 Note 23 – Other Operating Income and Expense 169 Note 24 – Financial Income/(Expense) 169 Note 25 – Share of income of associates 169 Note 26 – Earnings per share 170 Note 2 – Summary of significant accounting policies, basis of consolidation 134 Note 27 – Notes to the consolidated statement of cash flows 170 Note 3 – Changes in scope of consolidation 144 Note 28 – Related-party transactions 171 Note 4 – Segment information 144 Note 5 – Construction contracts 145 Note 29 – Commitments and contingencies 173 Note 30 – Fees paid to the Statutory Auditors 174 Note 31 – Subsequent events 174 133 5.1.2 Notes to the Consolidated Financial Statements 134 Note 1 – General information 134 Note 6 – Goodwill, business combinations and impairment tests 146 Note 7 – Intangible assets 147 Note 8 – Property, plant and equipment 148 Note 9 – Non-current financial assets 150 Note 10 – Assets held for sale 151 Note 11 – Other receivables 152 Note 12 – Cash and cash equivalents 152 Note 13 – Share capital and reserves 152 Note 14 – Share-based payments 155 2012 Annual Report Note 32 – Scope of consolidation at October 31, 2012 175 5.1.3 Statutory Auditors’ Report on the Consolidated Financial Statements 178 5.1.4. Group structure at October 31, 2012 179 129 FINANCIAL STATEMENTS 5.1.1 Summary CONSOLIDATED INCOME STATEMENT (in € millions) Group revenue (1) Village revenue Note 2011 2012 4 1,423 1,459 4 1,409 1,447 Other income 7 9 Total income from ordinary activities 1,416 1,456 Purchases (545) (562) Outside services (285) (286) (290) (299) (26) (28) Employee benefits expense 21 Taxes other than on income Village EBITDAR 4 Rent Village EBITDA 4 Depreciation and amortization expense Provision expense, net 270 281 (144) (155) 126 126 (66) (65) 1 1 Village Operating Income 4 61 62 Management of Assets Operating Income 22 (24) (26) Other Operating Income and Expense 23 (11) (14) 26 22 (16) (13) Operating Income/(Loss) Interest and related income (expense) on net debt 24 Other financial income and expense Financial income/(expense) 5 24 (16) (8) 10 14 (9) (14) 1 2 Net profit from continuing operations 2 2 Net income/(loss) 2 2 - attributable to the Parent Company 1 1 1 1 0.02 0.02 0.02 0.02 Profit/(loss) before tax Income tax Share of income of associates - attributable to non-controlling interests 17.1 9.1 and 25 13.2 (in €) Basic earnings/(loss) per share 26 Diluted earnings/(loss) per share 26 (1) of which €12 million in Management of Assets Revenue in 2012 and €14 million in 2011. CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME Note 2011 2012 2 2 Translation adjustments 13.1 (8) 8 Gains/(losses) on cash flow hedges taken to equity 13.1 3 (in € millions) Net income/(loss) 1 Revaluation of available-for-sale financial assets (1) Other comprehensive income after tax and before comprehensive income of associates (5) 8 Other comprehensive income (5) 8 COMPREHENSIVE INCOME - attributable to the Parent Company (3) (5) 10 11 2 (1) - attributable to non-controlling interests There is no tax effect on other comprehensive income. All comprehensive income may be recycled in the income statement. 130 2012 Annual Report FINANCIAL STATEMENTS CONSOLIDATED STATEMENT OF FINANCIAL POSITION ASSETS (in € millions) Notes 10/31/2011 10/31/2012 Goodwill 6 30 31 Intangible assets 7 49 49 Property, plant and equipment 8 801 803 Non-current financial assets 9 92 90 972 973 Total fixed assets Deferred tax assets 17 Non-current assets Inventories Trade receivables 20 22 992 995 30 34 55 46 Other receivables 11 104 117 Cash and cash equivalents 12 56 65 245 262 37 12 1,274 1,269 Current assets Assets held for sale 10 Total assets EQUITY AND LIABILITIES (in € millions) Notes 31.10.11 31.10.12 Share capital 121 127 Additional paid-in capital 604 611 (278) (279) Retained earnings/(deficit) Net profit/(loss) for the year 1 1 Equity attributable to the Group 13.1 448 460 Non-controlling interests 13.2 64 62 Shareholders’ equity 512 522 Pensions and other long-term benefits 15 24 24 Borrowings and interest-bearing liabilities 18 188 136 Other liabilities 20 41 37 Deferred tax liabilities 17 49 49 Non-current liabilities 302 246 Provisions 16 27 24 Borrowings and interest-bearing liabilities 18 33 47 110 117 134 147 Customer prepayments 156 166 Current liabilities 460 501 1,274 1,269 Trade payables Other liabilities Total equity and liabilities 2012 Annual Report 20 131 FINANCIAL STATEMENTS CONSOLIDATED STATEMENT OF CASH FLOWS Notes (in € millions) 2011 2012 2 2 Cash flows from operating activities Net profit/(loss) Adjustments for: Depreciation, amortization and provisions 27.1 76 Share of income of associates (net of dividends received) 68 (1) Disposal (gains) and losses, net (5) (7) Finance cost, net 16 8 Income tax 9 13 (1) (3) 1 4 and interest 98 84 Income taxes paid (9) (13) Cash flows from operating activities 89 71 Other Change in working capital and short-term provisions (1) 27.4 Cash generated from operations, before tax Cash flows from investing activities Acquisition of non-current assets 27.2 (50) (50) Proceeds from disposals of non-current assets 27.3 19 42 (31) (8) 58 63 Proceeds from long-term borrowings 16 11 Repayments of long-term borrowings (168) (62) (21) (11) 4 8 Cash flows from investing activities Free cash flow Cash flows from financing activities Interest expenses paid Increase (decrease) in short-term bank loans Dividends paid and other (4) Cash flows from financing activities (173) (54) (115) 9 Net increase/(decrease) in cash and cash equivalents and other Net increase/(decrease) in cash and cash equivalents Cash and cash equivalents at beginning of period 12 171 56 Cash and cash equivalents at end of period 12 56 65 (1) Including charges to/(releases from) short-term provisions considered as accrued expenses CHANGE IN CONSOLIDATED NET DEBT (in € millions) Note 2011 2012 Net debt at beginning of period 18.1 (197) (165) 32 47 18.1 (165) (118) Decrease in net debt Net debt at end of period 132 2012 Annual Report FINANCIAL STATEMENTS CONSOLIDATED STATEMENT OF CHANGES IN EQUITY (NOTE 13) Number of shares At October 31, 2010 Gains/(losses) on cash flow hedges taken to equity 30,232,219 Share capital 121 Retained Equity Additional NonTreasury Translation earnings/(deficit) attributable Total paid-in controlling shares reserve and net to the equity capital interests profit/(loss) Group 604 (10) (31) 64 516 (9) 1 (8) 3 (6) 1 (5) 1 1 1 2 4 (5) 2 (3) 1 1 3 Translation adjustments Other comprehensive income (9) (9) Net profit/(loss) for the year Comprehensive Income Share-based payments Compound financial instruments (ORANE + (1) OCEANE bonds) (232) (9) 452 3 30,250,076 121 604 (10) Translation adjustments Other comprehensive income (40) (227) 448 1 1 (1) (1) 10 10 Net profit/(loss) for the year Comprehensive Income Share-based payments Compound financial instruments (ORANE (1) bonds) 10 7,991 1,564,492 6 7 31,822,559 127 611 (2) (2) 64 512 1 (1) 10 (2) 8 10 (2) 8 1 1 1 2 1 11 (1) 10 1 1 1 (13) Dividends At October 31, 2012 1 17,857 Dividends At October 31, 2011 Gains/(losses) on cash flow hedges taken to equity Revaluation of availablefor-sale financial assets 3 (10) (30) (238) 460 (1) (1) 62 522 (1) ORANE and OCEANE bond redemptions for new shares. 2012 Annual Report 133 FINANCIAL STATEMENTS 5.1.2 Notes to the Consolidated Financial Statements at October 31, 2012 NOTE 1. GENERAL INFORMATION Club Méditerranée SA is a société anonyme (joint stock corporation) governed by the laws of France. Its registered office is at 11, Rue de Cambrai, 75957 Paris Cedex 19, France. Club Méditerranée shares are listed on the primary the mandatory standards and interpretations published by the IASB, with the exception of IAS 39, which was only partially adopted. The part which was not adopted by the European Union has no effect on the Group’s financial statements. As a result, the financial statements comply with IFRS as issued by the IASB. market of the Paris stock exchange (Euronext Paris) and are In preparing its opening IFRS accounts at November 1, 2004 included in the SBF 120 index. (date of transition to IFRS), Club Méditerranée applied the The consolidated financial statements include the financial following options provided under IFRS 1: statements of Club Méditerranée SA and its subsidiaries (“the - No restatement of business combinations prior to the date of Group”), as well as interests in associated companies. The transition. Company’s fiscal year covers the 12-month period ending October 31. The subsidiaries’ financial statements cover the same period and are prepared using the same accounting policies. The Group is a leading global provider of upscale, all-inclusive - Reclassification in retained earnings of accumulated translation differences as at November 1, 2004. - Revaluation of certain property, plant and equipment at fair value on the transition date. vacation packages. Details of the Group’s activities are - Recognition of non-amortized actuarial gains and losses on provided in Note 4. long-term benefit obligations at the transition date. The consolidated financial statements for the year ended October 31, 2012 were approved by the Board of Directors on December 6, 2012. All amounts are expressed in millions of euros, unless otherwise specified. 2.2. CHANGES IN THE ACCOUNTING STANDARDS The following standards, revised standards and interpretations adopted by the European Union were applicable as of November 1, 2011: NOTE 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, BASIS OF CONSOLIDATION - Amendment to IAS 24: “Related Party Disclosures”. - Amendment to IFRIC 14: “IAS 19 - The Limit on a Defined Benefit Asset, Minimum Funding Requirements and their Interaction”. 2.1 GENERAL ACCOUNTING FRAMEWORK AND CONTEXT - Amendment to IFRS 7: “Financial Instruments: Disclosures” In accordance with Regulation 1606/2002/EC of the European - Amendments resulting from the annual improvement Parliament and of the Council, dated July 19, 2002, the process (May 2010) clarifying or slightly modifying various Group’s consolidated financial statements for the year ended standards and interpretations. October 31, 2012 have been prepared in accordance with the International Financial Reporting Standards (IFRS) in force in the European Union at that date. concerning disclosures about transfers of financial assets. These standards, revised standards and interpretations did not have a material impact on the consolidated financial statements for fiscal 2012. As at October 31, 2012, the accounting standards and interpretations adopted by the European Union are similar to 134 2012 Annual Report FINANCIAL STATEMENTS The Group decided against early adoption of the following standards, revised standards or interpretations adopted or being adopted by the European Union as at October 31, 2012 and whose date of mandatory application falls after that date: Standards, revised standards and interpretations adopted by IASB Date of mandatory application in Europe For the Group, the fiscal year starting on Amendment to IAS 1 “Presentation of Financial Statements” – Presentation of Items of Other Comprehensive Income 7/1/2012 11/1/2012 Amendment to IAS 19 “Employee Benefits” 1/1/2013 11/1/2013 Amendment to IAS 12 “Income Taxes” – Deferred Tax: Recovery of Underlying Assets EU adoption expected in Q4 2012 Amendment to IFRS 1 “First-time Adoption of IFRS” – Severe Hyperinflation and Removal of Fixed Dates for First-time Adopters EU adoption expected in Q4 2012 IFRIC 20 “Stripping Costs in the Production Phase of a Surface Mine” EU adoption expected in Q4 2012 Amendment to IAS 27 “Separate Financial Statements” EU adoption expected in Q4 2012 Amendment to IAS 28 “Investments in Associates and Joint Ventures” EU adoption expected in Q4 2012 IFRS 10 “Consolidated Financial Statements” EU adoption expected in Q4 2012 IFRS 11 “Joint Arrangements” EU adoption expected in Q4 2012 IFRS 12 “Disclosure of Interests in Other Entities” IFRS 13 “Fair Value Measurement” Amendments resulting from the IFRS annual improvement process (May 2012) Amendments to IFRS 10, IFRS 12 and IAS 27 EU adoption expected in Q4 2012 EU adoption expected in Q4 2012 Amendment of five standards EU adoption expected in Q1 2013 “Investment Entities” EU adoption expected in Q3 2013 “Financial Instruments: Classification and Measurement” IFRS 9 Being adopted The Group is currently assessing the practical implications of applying these standards, revised standards and interpretations and their effect on the consolidated financial statements, including the changes in the standards: - IAS 19 eliminating the corridor method; - IFRS 10, 11, 12 defining a unique model for control analysis, eliminating the proportionate consolidation method and detailing the expected information in the notes. 2.3. SUMMARY OF ACCOUNTING POLICIES CONSOLIDATED STATEMENTS SIGNIFICANT FOR THE FINANCIAL The preparation of financial statements in accordance with IFRS requires management to make certain estimates and assumptions. These assumptions are determined on a going concern basis according to the information available at the 2.3.1. MEASUREMENT METHODS APPLIED FOR THE PREPARATION OF THE CONSOLIDATED FINANCIAL STATEMENTS time. At each period-end, assumptions and estimates may be revised to take into account any changes in circumstances or any new information that has come to light. Actual results may differ from these estimates. The current economic climate The consolidated financial statements have been prepared on complicates business forecasting and medium-term planning. a financial In the notes to the consolidated financial statements, the instruments and available-for-sale financial assets, which have Group has therefore stated the assumptions used and outlined been measured at fair value. The Group opted to measure the results obtained from calculating the sensitivity of these certain land and buildings at the IFRS transition date at their estimates to fluctuations. historical-cost basis, except for derivative fair value. 2012 Annual Report 135 FINANCIAL STATEMENTS Sensitivity is particularly high: - in impairment tests of non-current assets, because their value Other income in use is based on estimated future cash flows and Other income mainly includes insurance settlements for assumptions concerning future growth rates and discount rates. business interruption losses as well as government grants Several scenarios have been developed for changing cash recognized in accordance with the accounting methods flows. We have also tested sensitivity to changes in described in Note 2.20. assumptions concerning growth rates and the weighted average cost of capital (WACC) (Notes 6.2 and 8.2.2); VILLAGE EBITDAR AND EBITDA - in estimating provisions for contingencies and litigation; The Group monitors the performance of its Villages business - in determining deferred taxes, particularly in assessing the recoverability of deferred tax assets; and sets targets in terms of Village EBITDA (Village Operating Income before interest, taxes, depreciation and amortization). The performance of the Villages (whether owned or leased) is - in measuring revenue at the stage of completion of also tracked internally based on Village Operating Income construction contracts; before interest, taxes, depreciation, amortization and rents, or - in estimating the market value of the financial assets and “Village EBITDAR”. liabilities disclosed in Note 18.5. 2.3.2. PRESENTATION OF THE INCOME STATEMENT The income statement is presented in accordance with the “nature of expense” method. OPERATING INCOME Operating income is broken down on the income statement between: - Village Operating Income: This includes all revenues and INCOME FROM ORDINARY ACTIVITIES expenses directly related to the operation of the Villages; Income from ordinary activities is recognized when it is - probable that the associated economic benefits will flow to the corresponds Group and the amount of income can be measured reliably. management of real estate assets, and includes capital gains Total income from ordinary activities includes: or losses on disposals of assets including securities related to Revenue Management to of Assets income and Operating expenses Income: related This to the the real estate assets of the Villages, the costs related to new Villages and development projects, and the costs of site Group revenue includes Village revenue and revenue from real closures, whether closed permanently or temporarily for estate development activities. renovations or cases of force majeure. When a seasonal Village Revenue corresponds to amounts received on the sale of goods and services by fully consolidated companies in the normal course of business, and is recognized as follows: Village is closed for renovation, the costs incurred during the Village’s usual closing period continue to be recognized under Village Operating Income. Management of Assets Operating Income also includes impairment charges and reversals as well - Services: “Stay” revenues are recognized pro rata over the as the results of property development; period of service provision. “Transportation” revenues are - Other Operating Income and Expense: This covers recognized on the travel date. Other revenues are recognized in the period in which the service is provided. restructuring costs, claims and litigation, and the impact of natural disasters. - Sales of goods: revenue from the sale of goods is recognized when the goods are delivered and the significant risks and FINANCIAL INCOME/(EXPENSE) rewards of ownership are transferred to the buyer. Financial income and expense includes interest income and Revenue from real estate development is included in expense on the financial assets and liabilities that make up net Management of Assets Operating Income. It is recognized debt, presented on a separate line on the income statement. according to the percentage of completion of each project Other financial income and expense includes: being marketed (see Note 2.22). For Villages under management contracts, only commissions on sales, marketing and management are recorded as revenue and not the amount billed to customers staying in such Villages. - discounting adjustments to provisions for pensions and other long-term benefit obligations; - gains and losses on derivative instruments; - foreign exchange gains and losses; - dividends received from non-consolidated companies; - impairment charges on financial assets; - disposals of securities of companies unrelated to Villages. 136 2012 Annual Report FINANCIAL STATEMENTS - Income statement items (other than amortization and 2.4. BASIS OF CONSOLIDATION All companies that are controlled by Club Méditerranée, directly or indirectly, are fully consolidated. Control is the direct or depreciation charges) and statement of cash flows items are translated at the average rate for the period. indirect power to govern the financial and operating policies of The resulting translation adjustments are recorded in “Financial an entity so as to obtain benefits from its activities. income/(expense)”. Companies over which the Group exercises significant influence (“associates”) are consolidated by the equity method. Holiday Villages of Thailand, which is 49.21% owned, and Recreational Villages, 21% owned, are fully consolidated because Club Méditerranée controls both according to IAS 27 criteria. In particular, the Group is empowered under contract to direct the company’s financial and operating policies. Société Martiniquaise des Villages de Vacances, which is 10% owned, is also fully consolidated because the majority of the associated risks are assumed by the Group. 2.5.2. TRANSACTIONS IN CURRENCIES OTHER THAN THE FUNCTIONAL CURRENCY Exchange differences on monetary assets and liabilities that are an integral part of the Group’s net investment in a consolidated foreign operation are accumulated in equity until the foreign operation is sold or liquidated. The same accounting treatment applies to monetary items internal to the Group that are receivable from or payable to a foreign operation for which settlement is neither planned nor likely to occur in the foreseeable future, as these items are Subsidiaries are consolidated from the acquisition date, considered as representing, in substance, part of the Group’s corresponding to the date on which control is transferred to the net investment in the foreign operation. Group, until the date on which control ceases. The results of consolidated subsidiaries acquired or divested during the year are included in consolidated income from the acquisition date or up to the divestment date. All intra-group The impact of the translation of other currency transactions is recorded in “Financial income/(expense)”. 2.5.3. OPTION SELECTED BY THE GROUP ON FIRST-TIME balances and transactions, income and expenses are eliminated in full in consolidation, together with the profits included in the carrying amount of assets acquired in intra-group transactions. ADOPTION OF IFRS In accordance with IFRS 1: “First Time Adoption of IFRS”, cumulative translation adjustments arising on the translation of the financial statements of foreign subsidiaries were reset to The list of consolidated companies and the consolidation methods applied are presented in Note 32. zero at November 1, 2004 by adjusting opening retained earnings. Any gains or losses on subsequent disposals of foreign subsidiaries will exclude translation differences that arose before November 1, 2004. 2.5. FOREIGN CURRENCY TRANSLATION 2.5.1. TRANSLATION OF THE FINANCIAL STATEMENTS OF FOREIGN SUBSIDIARIES 2.6 BUSINESS COMBINATIONS, GOODWILL AND INTANGIBLE ASSETS 2.6.1. BUSINESS COMBINATIONS AND TRANSACTIONS The consolidated financial statements are presented in euros. WITH NON-CONTROLLING INTERESTS UP TO NOVEMBER The financial statements of independent subsidiaries whose 1, 2009 functional currency is not the euro are translated into euros by the closing rate method, as follows: Business combinations recorded prior to November 1, 2004 have not been retroactively restated in accordance with IFRS. - Statement of financial position items are translated at the Business combinations carried out since that date are closing exchange rate at the reporting date. recognized under the purchase method, by measuring the - Income statement and statement of cash flows items are translated at the average rate for the period. The resulting translation adjustments are recognized as a separate component of equity, under “Translation reserve”. The financial statements of companies that are translated into euros using the historical rate method, as follows: Non-current assets and the corresponding amortization and depreciation charges are translated at the historical rate, corresponding to the exchange rate on the transaction date. - Monetary assets and liabilities are translated at the closing 2012 Annual Report assumed at their fair value at the date of the combination. The excess of the cost of the business combination over the Group’s interest in the net fair value of the identifiable assets, liabilities and contingent liabilities of the acquired entity at the not independent from the parent, Club Méditerranée SA, are rate. assets acquired and liabilities and contingent liabilities date of the combination is recognized as goodwill. For business combinations not achieved in stages, noncontrolling interests in the identifiable assets and liabilities of the acquired entity are also measured at fair value. In the accounting treatment of changes in non-controlling interests, the Group has chosen to apply the following method: Acquisitions of additional non-controlling interests result in goodwill, this being the difference between the consideration 137 FINANCIAL STATEMENTS paid and the relevant share acquired of the carrying amount of Other intangible assets are classified as having a finite life and non-revalued net assets of the subsidiary. are amortized over their expected useful life. The main useful Transactions that reduce the Group’s interest in an entity (without loss of control) are treated as a sale of interests to minority shareholders, and the resulting impact is recorded in the income statement. lives are as follows: Financial information and management system Accounting and management ERP Villages management system 17 years 7 to 10 years 5 to 10 years Reporting systems 2.6.2. BUSINESS COMBINATIONS AND TRANSACTIONS WITH NON-CONTROLLING INTERESTS AS OF NOVEMBER 1, 2009 HR management 3 to 9 years Other information systems 3 to 5 years Booking system 26 years The application of this standard is prospective. Business Internet 3 to 5 years combinations carried out before the date of application have Management revenue 13 years Other sales systems 3 to 8 years As of this date, business combinations are recognized under the revised IFRS 3: “Business Combinations” and the revised IAS 27: “Consolidated and Separate Financial Statements”. not been restated. The main changes are: Because expenses incurred for business combinations are an integral part of the cost of acquisition, they were previously recorded in goodwill. They are now recorded as an expense Sales systems Office automation, software and licenses Other amortizable intangible assets 3 to 5 years 3 to 10 years under “Management of Assets Operating Income”. When a contingent consideration is included in the acquisition price, it is measured at fair value at the acquisition date. Useful lives are reviewed at each year-end and adjusted if necessary. The adjustments are treated as a change in Subsequent changes in the fair value of such contingent accounting estimates and are made prospectively. consideration recorded in liabilities are now recognized in Intangible assets with a finite life are tested for impairment accordance with IAS 39/37 rather than as an adjustment to whenever there is an indication that their recoverable amount goodwill. may be less than their book value (see Note 2.9.2). The Group has the option, on an individual transaction basis, to measure non-controlling (minority) interests at full fair value (full goodwill method), or at the fair value of their proportion of identifiable assets and liabilities (partial goodwill method). Changes in non-controlling interests that do not affect control are now considered to be transactions between shareholders, and their impacts are recognized in equity. When control is taken, the acquirer must remeasure the previously acquired stake at fair value and record the impact of this remeasurement in the income statement. 2.7. PROPERTY, PLANT AND EQUIPMENT At the IFRS transition date (November 1, 2004), certain land and buildings were remeasured at fair value in accordance with the option available under IFRS 1. Property, plant and equipment are measured using the historical-cost method, and are therefore stated at historical cost less accumulated depreciation and any accumulated impairment losses. Cost corresponds to the asset’s purchase or production costs plus the directly attributable costs of In a partial disposal of securities which leads to the loss of bringing the asset to the location and condition necessary for it control, the proceeds from the disposal are treated as a to be capable of operating in the manner intended. Production disposal of all of the securities and an acquisition of the stake costs include materials and direct labor, as well as borrowing retained, measured at fair value. costs during the construction or production of the asset. 2.6.3. INTANGIBLE ASSETS Property, plant and equipment are depreciated on a straightline basis over their estimated useful lives. Villages are Intangible assets consist mainly of leasehold rights and other expected to be used throughout their useful life, and commercial rights as well as information systems. Purchased depreciation is therefore calculated without deducting any intangible assets are recorded at cost less accumulated residual value. Useful lives are reviewed at each year-end and amortization and any accumulated impairment losses. adjusted if necessary. The adjustments are treated as a Intangible assets are analyzed to determine whether they have change in accounting estimates and are made prospectively. a finite or indefinite useful life. Based on this analysis, The individual parts of each item of property, plant and commercial leasehold rights in France have been classified as equipment are recognized separately when their estimated having an indefinite life. Consequently, these assets are not useful life is different from that of the asset as a whole. amortized but are tested for impairment annually and whenever events or circumstances indicate that their recoverable amount may be less than their book value, in accordance with the policy described in Note 2.9.1. 138 2012 Annual Report FINANCIAL STATEMENTS 2.9. IMPAIRMENT OF ASSETS The main useful lives are as follows: Groundworks, foundations and structures 50 years 2.9.1. Framing and roofing 30 years INDEFINITE USEFUL LIVES External and internal walls Utility installations (plumbing, electricity, heating, etc.) 25 years Fixed hotel equipment 15 years Fixtures and fittings (joinery, wall and floor coverings, windows, etc.) 10 years 20 years 3 to 10 years Other GOODWILL AND INTANGIBLE ASSETS WITH In accordance with IAS 36 – “Impairment of Assets”, goodwill and intangible assets with an indefinite life are tested for impairment annually and whenever there is an indication that their recoverable amount may be less than their book value. For impairment testing purposes, goodwill is allocated to the cash-generating unit (CGU) to which it relates. The CGUs used by the Group are based on the groups of assets used to organize its businesses and analyze their results. Accordingly, Property, plant and equipment are tested for impairment whenever there is an indication that their recoverable amount may be less than their book value (see Note 2.9.2). goodwill related to the Villages business is allocated and analyzed by region (see Note 4). Impairment tests are based on recoverable amounts estimated Property, plant and equipment held under finance leases that transfer substantially all the risks and rewards of ownership to the lessee are recognized as assets. by reference to market multiples or any other method of measuring the market value of an activity (to determine estimated fair value less costs to sell) or discounted future cash flows (to determine estimated value in use). Value in use is determined based on discounted future cash flows projected over 15 years plus a terminal value. Future cash flows are 2.8. LEASES estimated based on business plans for a maximum period of Leases are classified as either finance leases or operating three years and by applying an estimated growth rate for leases, depending on the substance of the transaction. subsequent periods. The discounted terminal value is calculated using the growth in perpetuity model. FINANCE LEASES The discount rate used represents the weighted average cost Finance leases that substantially transfer all the risks and of capital (WACC). This is a post-tax rate applied to post-tax rewards of ownership of the assets to the Group are initially cash flow projections. The recoverable amounts obtained using recognized in the statement of financial position at amounts this method are the same as those that would be obtained by equal to the fair value of the leased asset or, if lower, the applying a pre-tax discount rate to pre-tax cash flow projections discounted value of the minimum lease payments, each as required by IAS 36. determined at the inception of the lease. Lease payments are apportioned between the finance charge and the reduction of the outstanding liability. The finance charge is allocated to each period during the lease term so as to produce a constant A single discount rate is used, and the risks (e.g. country risk) specific to the CGUs tested are taken into account in future cash flows. periodic rate of interest. Finance charges are recorded directly Estimates of recoverable amounts are based on assumptions in the income statement. concerning Village occupancy rates, normalized investment in Since fiscal 2011, land leases may also be classified as finance leases, in accordance with the amendment to IAS 17. Assets under finance leases are depreciated over their estimated useful life. However, if there is no reasonable capital, growth rates for the region or the business, perpetuity growth rates, and discount rates. Occupancy rates and normalized investment in capital are estimated on the basis of historical data and operating targets. certainty that the Group will obtain ownership by the end of the Region growth rates used to estimate cash flows beyond the lease term, they are fully depreciated over the shorter of the final year of the business plan correspond to expected long- lease term and their useful life. term inflation rates. A normalized gearing estimated from historical data is used to OPERATING LEASES determine the discount rate. The risk-free interest rate, the beta Leases that do not transfer substantially all the risks and and equity premium used in the calculation are determined rewards of ownership to the lessee are classified as operating using market data from historical databases. leases. Lease payments under operating leases are recognized as an expense on a straight-line basis over the lease term. When the values so determined are lower than the net book value of the CGU’s assets, an impairment loss is recognized to write these assets down to their recoverable value. This is defined as the higher of the value in use and the net fair value. Impairment losses are recorded in priority against any goodwill allocated to the CGU. 2012 Annual Report 139 FINANCIAL STATEMENTS 2.9.2. PROPERTY, PLANT AND EQUIPMENT AND attributable transaction costs. Their subsequent measurement INTANGIBLE ASSETS WITH FINITE USEFUL LIVES depends on their classification. Impairment tests are performed on these assets when there is Financial assets at fair value through profit or loss are classified an indication that their recoverable amount may be less than in current assets and measured at fair value, with changes in their book value. This includes: fair - evidence that an asset’s physical condition has deteriorated beyond the effects of normal wear and tear; Derivative instruments are included in this category, except for - plans to discontinue or restructure the business segment to which the asset belongs; - evidence that the asset’s economic performance is worse than expected; - changes in the economic or legal environment, leading to a significant decline in the asset’s market value. value recognized in “Financial income/(expense)”. the portion representing an effective hedge in a designated hedging relationship. Held-to-maturity investments and loans and receivables are measured at amortized cost, determined by the effective interest method, less any accumulated impairment losses. Gains and losses are recognized in the income statement. These are financial assets with fixed or determinable payments and a fixed maturity. At each period-end, the recoverability of Given the specifics of its business model, the Group has loans is assessed and an impairment loss is recognized if their determined that for this class of assets, impairment tests are recoverable amount is less than their book value. performed at Village level, with each Village constituting a separate CGU. Groups of Villages are established based on Other financial assets are classified as available-for-sale similarities in customer preferences in terms of customer origin, financial assets and measured at fair value. Gains and losses destination, nature of services offered, and geographic arising on remeasurement at fair value are recognized directly proximity. Using this method, the Group has identified seven in equity until the asset is sold. The fair value of listed securities groups of villages. However, on occasion specific individual corresponds to their market value. The fair value of unlisted analyses are made, where appropriate, of Villages presenting securities corresponds to their estimated value in use, lasting and significant indicators of impairment. determined using the most appropriate financial criteria for the issuer’s specific situation. When there is objective evidence of The recoverable amount of an asset corresponds to the higher a prolonged or material decline in the fair value of an available- of its market value less costs to sell and its value in use. for-sale financial asset, the cumulative loss that had been Market value is estimated on the basis of valuations by recognized directly in equity is transferred from equity to the independent appraisers, earnings multiples or any other income statement. Investments in non-consolidated companies method for valuing an asset. Value in use is determined by are classified as available-for-sale financial assets. estimating discounted future cash flows directly attributable to the Villages which are expected to be derived from the asset over an average of 15 years. Future cash flows are estimated 2.11 NON-CURRENT ASSETS HELD FOR SALE based on forecasts for maximum periods of three years and by In accordance with IFRS 5, non-current assets and groups of applying an estimated growth rate for subsequent periods, plus non-current assets (disposal groups) are classified as held for a discounted terminal value calculated using the growth in sale when their carrying amount will be recovered principally perpetuity model. through a sale transaction rather than through continuing use. The discount rate and the key assumptions used to determine This is considered to be the case when: (i) the asset (or value in use are described in Note 2.9.1. disposal group) is available for immediate sale in its present condition; (ii) management has initiated a plan to sell the asset If the net book value of a Village’s assets is greater than the (or disposal group); and (iii) the sale is highly probable. recoverable amount, an impairment loss is recorded for the difference. Impairment losses may be reversed in subsequent Non-current assets (and disposal groups) classified as held for periods if the conditions that led to their recognition have sale are measured at the lower of their book value prior to changed. reclassification and fair value less costs to sell. They are not depreciated. Non-current assets held for sale and the related liabilities are 2.10. AVAILABLE-FOR SALE FINANCIAL ASSETS AND OTHER FINANCIAL ASSETS presented on separate lines of the statement of financial position. Financial assets are classified in four categories in accordance with IAS 39, as follows: - financial assets at fair value through profit or loss; 2.12. INVENTORIES - held-to-maturity investments; Inventories are measured at the lower of cost, calculated by the - loans and receivables; weighted average cost method, and net realizable value. Net - available-for-sale financial assets. realizable value is the estimated selling price in the ordinary course of business less the estimated costs of completion and Financial assets are initially recognized at cost, corresponding the estimated costs necessary to make the sale. to the fair value of the consideration paid plus directly 140 2012 Annual Report FINANCIAL STATEMENTS The accounting principles applied to real estate development inventories are explained in Note 2.22. 2.16. PENSIONS BENEFITS AND OTHER LONG-TERM Group employees are covered by various plans providing for 2.13. TRADE AND OTHER RECEIVABLES the payment of supplementary pensions, length-of-service Trade receivables are recognized and measured based on the practices in the Group’s host countries. A description of the initial invoice amount. An impairment loss is recognized when main plans is provided in Note 15. awards and other long-term benefits in line with the laws and there is objective evidence that the Group will not be able to recover some or all of these debts. Bad debts are written off POST-EMPLOYMENT BENEFITS when it is certain they will not be recovered. Defined-contribution plans Contributions to government plans and other defined- 2.14. CASH AND CASH EQUIVALENTS contribution plans are recognized as an expense for the period Cash and cash equivalents are held to meet the Company’s in which they are due. No provision is recorded as the Group’s short-term cash needs. They include cash at bank and in hand, obligation is limited to its contributions to the plan. short-term deposits with an original maturity of less than three Defined-benefit plans months and money-market funds that are readily convertible into cash. Cash equivalents are defined as short-term, highly Obligations under defined-benefit plans are measured by the liquid investments that are readily convertible into known projected unit credit method. This method involves the use of amounts of cash and which are subject to an insignificant risk long-term actuarial assumptions concerning demographic of changes in value. variables (such as employee turnover and mortality) and financial variables (such as future increases in salaries and discount rates). These variables are reviewed each year. 2.15. PROVISIONS Actuarial gains and losses – corresponding to the effect of Provisions are recognized when the Group has a present obligation – are recognized as explained below. These gains obligation to a third party (legal or constructive) as a result of a and losses represent assets or liabilities to be amortized. changes in actuarial assumptions on the amount of the past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the The interest cost, corresponding to the increase in the obligation and a reliable estimate can be made of the amount obligation due to the passage of time, is recognized in of the obligation. “Financial income/(expense)”. Where some or all of the expenditure required to settle a Treatment of actuarial gains and losses provision is expected to be reimbursed by another party, for Actuarial gains and losses arising on post-employment benefits example under an insurance policy, the reimbursement is are recognized in the income statement by the corridor method, recognized as a separate asset when, and only when, it is applied separately to each individual plan. Under this method, virtually certain that reimbursement will be received. The actuarial gains and losses are recognized in the income provision expense is recorded in the income statement, net of statement when cumulative unrecognized gains and losses any expected reimbursement. Where the effect of the time exceed the greater of 10% of the present value of the defined- value of money is material, provisions are discounted using a benefit obligation and 10% of the fair value of plan assets. The pre-tax discount rate that reflects any specific risks associated portion of actuarial gains and losses that exceeds the 10% with the obligation. The increase in discounted provisions due corridor is amortized over the average remaining service lives of to plan participants. the passage of time is recognized in “Financial income/(expense)”. In accordance with the option provided under IFRS 1, unamortized actuarial gains and losses as at November 1, 2004 have been recognized in equity. Past service cost Past service cost is the increase in the present value of the defined-benefit obligation resulting from changes to postemployment benefits or other long-term benefits. This cost is recognized as an expense over the average period until the benefits become vested. If the benefits are already vested, past service cost is recognized immediately. 2012 Annual Report 141 FINANCIAL STATEMENTS Curtailments and settlements Gains or losses on the curtailment or settlement of defined- 2.18. BORROWINGS AND OTHER FINANCIAL LIABILITIES benefit plans are recognized when the curtailment or settlement Borrowings and other financial liabilities are initially recognized occurs. The gain or loss on a curtailment or settlement at fair value, adjusted for directly attributable transaction costs. comprises any resulting change in the present value of the They are subsequently measured at amortized cost, using the defined-benefit obligation and any related actuarial gains and effective interest method. losses and past service cost that had not previously been recognized. 2.18.1. COMPOUND FINANCIAL INSTRUMENTS Club Méditerranée’s debt includes bonds classified as 2.17. CURRENT AND DEFERRED TAX OCEANE bonds (convertible into new or existing shares) and The tax charge for the fiscal year includes current tax and deferred tax. financial instruments contain both a debt component and an In accordance with IAS 12 – “Income Taxes”, deferred taxes are ORANE bonds (redeemable for new or existing shares). These equity component (conversion into shares - optional in the case of OCEANE bonds). recognized for temporary differences between the carrying The debt component is measured at the present value of the amount of assets and liabilities and their tax bases, as well as future contractual cash flows (including accrued interest, on tax loss carry forwards, by the liability method using the redemption premiums and the settlement of the obligation at latest tax rates enacted or substantively enacted. The effects of maturity), discounted at the market interest rate on the issue rate changes are recorded in the income statement. date for debt instruments with the same characteristics in terms Deferred tax assets are recognized for all deductible temporary differences, tax loss carry forwards and unused tax credits to the extent that it is probable that taxable income will be available or where there is a payable tax liability against which of maturity and cash flows but without a conversion option. The value of the equity component represents the difference between the nominal amount of the issue and the fair value of the debt component. such items can be utilized. The carrying amount of deferred tax Issue costs are allocated to each component in proportion to assets is reviewed at each period end. their respective book values. Tax assets and tax liabilities are offset when the Group has a The difference between financial expense determined by the legally enforceable right to set off the recognized amounts, they effective interest method and the amount actually paid is added relate to income taxes levied by the same taxation authority to the carrying amount of the debt component, so as to and the Group intends to settle on a net basis. increase the carrying amount over the life of the debt to the Income tax expense is recognized in the income statement, except when it relates to items recognized directly in equity, in which case it is also recognized in equity. amount payable at maturity to settle the obligation if the bonds are not converted (for OCEANE bonds) or to the amount of interest payable (for ORANE bonds). For ORANE bonds presented for redemption before payment of The Finance Act of 2010 reformed the French business tax the coupon, this amount is recognized in accrued interest until (taxe professionelle), replacing it with the “Territorial Economic the date of redemption in exchange for shares. Contribution” (Contribution Economique Territoriale, or “CET”) which has two components: the business property tax (contribution foncière des entreprises, or “CFE”) and the levy on business added value (cotisation sur la valeur ajoutée des entreprises, or “CVAE”). Upon analysis and in order to apply a consistent policy within the Group, Club Méditerranée decided 2.18.2. OTHER FINANCIAL LIABILITIES Other financial liabilities are measured at amortized cost using the effective interest method, including issue costs and issue and redemption premiums. to recognize the CVAE as a corporate income tax and to recognize a deferred tax liability on the taxable bases in place at the time of the first application. 2.19. DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING INSTRUMENTS 2.19.1. MEASUREMENT OF DERIVATIVE FINANCIAL INSTRUMENTS Derivative financial instruments are initially recognized at their fair value on the date when the Group becomes a party to the contractual provisions of the contract. They are subsequently measured at fair value. Derivative instruments with a positive fair value are recognized as an asset and derivative instruments with a negative fair value are recognized as a liability. 142 2012 Annual Report FINANCIAL STATEMENTS 2.19.2. HEDGE ACCOUNTING The Group uses financial instruments to optimize its borrowing costs and to hedge budgeted future net cash flows in foreign currencies. Derivative instruments are used by the Group as part of its cash flow and fair value hedging strategy to hedge the Group’s exposure to fluctuations in exchange rates. No interest rate hedges have been set up. Cash flow hedges are hedges of the exposure to variability in cash flows that is attributable to a particular risk associated with a recognized asset or liability, or a highly probable forecast transaction, or a firm commitment. 2.22. REAL ESTATE DEVELOPMENT For the real estate development business, costs attributable to each construction project are recorded in real estate development inventories in accordance with IAS 11 and IFRIC 15. Revenues and costs relating to “off-plan” construction contracts are recognized using the percentage of completion method for each construction project sold. Percentage of completion is determined on the basis of the physical progress of each construction project. The effective portion of changes in the fair value of cash flow hedges eligible for hedge accounting is recognized directly in equity and reclassified in “Financial income/(expense)” for the The net profit for this business is recorded in Management of Assets Operating Income. period when the firm commitment or future transaction affects Should the forecast at the end of a construction contract profit or loss. The ineffective portion is recognized in “Financial anticipate a loss, a provision for losses on completion is income/(expense)”. recognized immediately, regardless of the project’s stage of If the forecast transaction does not occur, the cumulative gain completion. or loss recognized directly in equity is reclassified in “Financial income/(expense)”. If the hedging instrument no longer meets 2.23. SHARE-BASED PAYMENTS the criteria for hedge accounting and the forecast transaction is In accordance with IFRS 2, the benefit granted to employees in still expected to occur, the cumulative gain or loss recognized the form of stock options and stock purchase plans is directly in equity remains recognized in equity until the forecast recognized as an expense over the vesting period (i.e. up to the transaction occurs. In both cases, the derivative instrument is start date of the exercise period). The cost of these plans— classified as a financial instrument at fair value through profit or corresponding to the fair value of the employee services loss and subsequent changes in fair value are recognized in rendered, determined using the Black & Scholes option pricing “Financial income/(expense)”. model—is recognized in employee benefits expense with a The Group’s financial risk management policy is presented in corresponding increase in consolidated equity. This cost is Note 19. adjusted based on the actual number of options that will be exercisable at the start of the exercise period. In accordance with the transitional provisions of IFRS 2, only options granted 2.20. GOVERNMENT GRANTS after November 7, 2002 that had not yet vested at November 1, Government grants are recognized when there is reasonable 2005 were measured and recognized at the IFRS transition assurance that the conditions attached to them will be met and date. that the grants will be received. Grants that are intended to compensate costs are recognized as income over the periods 2.24 TREASURY SHARES necessary to match them with the related costs that they are All Club Méditerranée shares held by the Group, for whatever intended to compensate, on a systematic basis. Government grants related to assets are initially recognized as deferred income (other non-current liabilities) at fair value and subsequently recognized under “Other income” over the useful lives of the assets concerned. purpose, are recorded as a deduction from consolidated equity at cost. No gain or loss is recognized in the income statement on the purchase, sale, issue or cancellation of equity instruments issued by the Group. 2.25. EARNINGS PER SHARE 2.21. COST OF ADVERTISING AND PROMOTION Basic earnings per share correspond to net income attributable Advertising and promotion costs are recognized: to the Group divided by the weighted average number of shares outstanding during the period, net of treasury shares. In - for brochures, upon delivery for use by the Group; accordance with IAS 33, it also takes into account instruments - for commercials, upon delivery; redeemable in shares, such as ORANE bonds. - for purchases of advertising space, upon first display. Diluted earnings per share take into account dilutive potential Customer loyalty programs have been recognized in ordinary shares, corresponding in the Group’s case to stock accordance with IFRIC 13 since fiscal 2009. The fair value of options and convertible bonds. the additional benefit gained through the customer loyalty The average number of dilutive potential shares corresponding program is recorded in deferred revenue. The fair value thus to stock options is determined by the treasury stock method. determined takes into account the probability of use of the The calculation includes only options that are in the money (i.e. benefit on the basis of historical data. The revenue is options whose strike price is lower than the average Club recognized when the program benefit is used. Méditerranée share price for the period). The strike price is 2012 Annual Report 143 FINANCIAL STATEMENTS increased by the fair value of the services remaining to be received, determined in accordance with IFRS 2. NOTE 4. SEGMENT INFORMATION For convertible bonds, income attributable to the Group is adjusted for the interest paid on the bonds, net of tax. This In accordance with IFRS 8 – “Operating Segments”, the adjusted income is then divided by the average number of information presented below for each operating segment shares that would be issued assuming conversion of all the includes the main indicators monitored by the chief operating outstanding bonds. Potential ordinary shares corresponding to decision-maker (the Chairman and Chief Executive Officer) to bond conversions are included in the calculation only if they make decisions about resources to be allocated to the are dilutive. segment and to assess its performance. The Group is organized into three geographical regions: - the Europe-Africa region, comprising the countries of Europe, NOTE 3. CHANGES IN SCOPE OF the Middle East, and Africa; CONSOLIDATION Changes in the scope of consolidation for the period are presented below. Number of consolidated companies Scope of consolidation at 10.31.11 Newly consolidated companies Liquidations and mergers (including the West Indies) and South America operating segments; Full consolidatio n Equity Total - the Asia region, comprising the countries of Eastern and Southern Asia and the Pacific (ESAP) and Greater China method (China, Taiwan, Hong Kong). 89 3 92 1 1 (3) (3) Scope of consolidation at 10.31.12 - the Americas region, aggregating the North America Each operating segment sells vacations and related services as well as operating Villages. Each operating segment is composed of countries that may be where the vacations are sold (sales), or where the Villages are operated (operations), or a combination of the two. Club Méditerranée is characterized by the creation of 86 4 90 intersegment flows, particularly from Europe to Asia and the Americas. Nevertheless, a majority of customers choose 3.1. FULLY CONSOLIDATED COMPANIES destinations in their home region. Club Med Middle East merged with Club Méditerranée Holland The Group also has a real estate development business which BV on June 7, 2012. builds and sells villas and luxury chalet-apartments. Club Med World Holding SA merged with Club Méditerranée The Group analyzes its sales performance by outbound zone SA on August 20, 2012. corresponding to the location of its customers. Revenues are Holiday Village Australia Pty Ltd, which owned Lindeman thus monitored in internal reporting as outbound data. Island Village, was liquidated on October 25, 2012 (see Note The Group analyzes the operations performance of its Villages 13.1.4). by inbound zone corresponding to the location of its assets. Village Operating Income, Village EBITDAR and Village 3.2 COMPANIES CONSOLIDATED THE EQUITY METHOD USING New Cefalu Srl, which was founded in October 2012 and is 45% owned by Club Méditerranée SA, was consolidated using the equity method. In October 2012, the Group sold 6.92% of its holdings in the company SPFT - Carthago, which was consolidated using the equity method. The company, in which a 30.51% stake is now EBITDA are the main indicators for monitoring operations performance. The items reported under Management of Assets Operating Income and Other Operating Income and Expense are analyzed by type at Group level. Financing and cash performance (including analysis of financial income and expenses) and taxes on income are monitored at Group level without being reallocated to operating segments. held, remains consolidated using the equity method (see Note 9.1). 144 2012 Annual Report FINANCIAL STATEMENTS (in € millions) 31.10.12 Village Revenue (location of customers) Village EBITDAR Village EBITDA Village Operating Income Management of Assets Operating Income Other Operating Income and Expense EAF ASIA Americas Total 1,045 195 207 1,447 183 62 36 281 54 44 28 126 19 35 8 62 (26) (14) Operating Income/(Loss) 22 Other segment information available by region: (in € millions) 31.10.12 EAF ASIA 28 9 13 50 Amortization, depreciation (1) and impairment of assets (40) (9) (20) (69) Non-cash items other than amortization, depreciation (2) and impairment 2 1 3 6 EAF ASIA 27 8 15 50 Amortization, depreciation (1) and impairment of assets (38) (19) (19) (76) Non-cash items other than amortization, depreciation (2) and impairment 1 (1) 3 3 Acquisition of non-current assets 31.10.11 Village Revenue (location of customers) Village EBITDAR Village EBITDA Village Operating Income Management of Assets Operating Income Other Operating Income and Expense EAF ASIA Americas Total 1,017 199 193 1,409 183 54 33 270 61 39 26 126 27 29 5 61 (24) (11) Operating Income/(Loss) Total (in € millions) 31.10.11 (in € millions) Americas Acquisition of non-current assets Americas Total (1) Including depreciation, amortization and impairment in Management of Assets Operating Income of €(4) million in 2012 and €(10) million in 2011 (2) Current and non-current provisions, stock options and government grants 26 Revenue in France increased to €652 million in fiscal 2012 compared to €637 million in fiscal 2011. NOTE 5. CONSTRUCTION CONTRACTS Real estate development revenue recognized using the In fiscal 2012, revenue from the real estate development percentage of completion method totaled €12 million in 2012 business, recognized using the percentage completion method, compared to €14 million in 2011 (see Note 5). totaled €12 million, versus €14 million in 2011. This business, Property, plant and equipment and intangible assets are broken which is recorded under Management of Assets Operating down by geographical region in internal reporting: Income, broke even in fiscal 2012 (net profit of €1 million in 2011). For both 2012 and 2011, revenue from real estate development (in € millions) 31.10.12 EAF ASIA Americas Total includes the sale of the villas at Albion and luxury chaletapartments at Valmorel. Goodwill and intangible assets Property, plant and equipment 62 12 6 80 Costs incurred and attributable to construction contracts are recorded in real estate development inventories. For sold contracts, costs are recognized in proportion to the stage of 330 98 375 803 completion of the construction. With the initiation in the fiscal year of the new phases of construction of the chaletapartments at Valmorel and the villas at Albion, real estate (in € millions) 31.10.11 Goodwill and intangible assets Property, plant and equipment 2012 Annual Report development inventories totaled €22 million at October 31, EAF ASIA Americas Total 62 11 6 79 331 94 376 801 2012, compared with €17 million a year earlier. 145 FINANCIAL STATEMENTS NOTE 6. GOODWILL, BUSINESS COMBINATIONS AND IMPAIRMENT TESTS 6.1. GOODWILL AND BUSINESS COMBINATIONS (in € millions) An earn-out payment made on a subsidiary in the Asia region 31.10.11 31.10.12 Net Net Villages – Europe-Africa 23 23 Europe-Africa 23 23 Villages - South America 3 3 Villages – Asia 4 5 30 31 TOTAL was recorded as goodwill in the first half of 2012. On the acquisition of shares of Albion Development Limited (ADL) in July 2008, the earn-out payment was measured according to the memorandum of understanding. The terms and conditions for this earn-out payment expired in June 2011. Since the acquisition date is prior to the application of revised IFRS 3, goodwill has been adjusted against the debt for a residual amount of €1 million for fiscal 2011. Changes in goodwill were as follows: (in € millions) Net At 10.31.10 32 Adjustment of ADL goodwill (1) Translation adjustments and other (1) At 10.31.11 30 Adjustment of earn-out payment 1 At 10.31.12 31 6.2. IMPAIRMENT TESTS OF GOODWILL AND INTANGIBLE ASSETS WITH INDEFINITE USEFUL LIVES Goodwill is allocated to the cash-generating units (CGUs) The recoverable amount of the main CGUs to which material represented by the geographical regions. Goodwill recorded on goodwill has been allocated is calculated based on their value the acquisition of ADL had been partially allocated to the real in use. Value in use is determined by the discounted cash flow estate development CGU and partially to operations. After the method. Future cash flows are estimated based on business adjustment recorded in 2011 (see Note 6.1), only the goodwill plans for a maximum period of three years and by applying a allocated to operations remains. In order to carry out the growth rate of 2.5% for the subsequent 12 fiscal years. The impairment tests, this goodwill is allocated to the Europe-Africa terminal value is calculated using the growth in perpetuity Villages CGU. model. Impairment tests are systematically conducted once a year. The assumptions used for impairment tests on the CGUs to The principles underlying these tests are described in Note which goodwill and non-amortizable intangible assets have 2.9.1. been allocated are as follows: (in € millions and as %) 2011 2012 (1) Discount rate Perpetuity growth rate Villages – Europe-Africa 33 8.1% Villages - South America 3 8.1% 4 40 8.1% Net (1) Discount rate Perpetuity growth rate 2.2% 33 8.1% 2.2% 2.2% 3 8.1% 2.2% 2.2% 5 41 8.1% 2.2% Net CGU Villages – Asia Total assets to measure (1) Net value of goodwill and intangible assets with indefinite useful lives allocated to the CGU. 146 2012 Annual Report FINANCIAL STATEMENTS No impairment loss was recorded on the basis of assumptions The values in use resulting from these sensitivity analyses made and the scenarios tested during the impairment tests remain above the value of assets tested. conducted in 2012 and 2011 on the CGUs to which goodwill For the most sensitive segment, varying the assumptions has been allocated. Perpetuity growth rates are those used to shows that to cover the assets and for each factor taken calculate the terminal value. separately: The discount rate determined in accordance with the principles described in Note 2.9.1. was maintained at the 2011 level. The increase in the risk premium was significantly offset by the lower risk-free rate and beta. the discount rate should not exceed 12.8%; the perpetuity growth rate could be less than zero; The Group performed sensitivity analyses of values in use for the growth of future cash flows projected over three years may be 18 points lower than forecast. various future cash flow scenarios projected for three years. It also tested the sensitivity of these values to changes in assumptions for the discount rate (+1 percentage point) and the perpetuity growth rate (-1 percentage point). NOTE 7. INTANGIBLE ASSETS (in € millions) Other Brands and licenses Software Leasehold rights 3 128 18 5 (3) (96) (3) (3) 0 32 15 2 property, Assets under development Total assets Cost at 10.31.10 Accumulated amortization Net at 10.31.10 Acquisitions 1 Amortization (6) Accumulated amortization Net at 10.31.11 (1) 3 (2) 1 (5) (3) 13 5 4 157 (3) (102) 0 30 Amortization (6) Reclassifications and other Net at 10.31.12 5 (6) 132 2 Accumulated amortization 54 3 Acquisitions Cost at 10.31.12 5 (1) Reclassifications and other 159 (105) 4 Impairment Cost at 10.31.11 5 (3) 13 138 (3) (108) 0 30 4 5 49 7 (6) 4 3 2 (108) 13 (1) (4) (1) 4 5 163 (3) 13 1 (114) 5 49 Intangible assets with indefinite useful lives amounted to €10 A review conducted in 2011 led to the adjustment of the million in fiscal 2012, unchanged from 2011. Based on the estimated useful life of some sales information software. The results of the annual impairment tests, no impairment losses impact of this change was a reduction in the annual cost of have been recognized in relation to these assets (see Note 6.2) €0.5 million. FISCAL 2012 Loans granted on the establishment of a management contract The main capital expenditures in fiscal 2011 and 2012 concerned the sales systems. had been treated as a right of exploitation amortizable over its lifetime. For the past two years, regular repayments have been made on these loans and, given the change in their prospects FISCAL 2011 for repayment, they were reclassified in fiscal 2011 as loans for As at January 1, 2011, the intangible assets of a Village, a net amount of €4 million. classified as assets held for sale, had been written off in their entirety. 2012 Annual Report 147 FINANCIAL STATEMENTS NOTE 8. PROPERTY, PLANT AND EQUIPMENT 8.1. ANALYSIS OF CHANGES Other Buildings and fixtures Land Cost at 10.31.10 207 Acquisitions 961 183 121 (117) (81) 207 520 66 40 14 1 10 5 3 20 Disposals 14 (39) Impairment (14) (8) (61) (1) (3) (11) (2) (14) (2) 1 15 2 4 (21) 13 207 Accumulated depreciation 207 Acquisitions 915 182 118 (125) (80) 1,435 486 57 38 13 801 17 5 4 26 52 (634) 4 Disposals (2) Depreciation (39) Impairment (14) 4 (1) (3) (7) (60) (3) 2 Reclassifications 209 Accumulated depreciation Net at 10.31.12 (6) (429) Finance lease Cost at 10.31.12 39 (3) (5) Translation adjustments 847 (1) Reclassifications Net at 10.31.11 1,486 (639) Translation adjustments Cost at 10.31.11 Total (1) Depreciation Change in assets held for sale Assets under construction property, plant and equipment (441) Accumulated depreciation Net at 10.31.10 Equipment 209 (3) 8 2 13 3 12 2 (18) 21 944 187 118 (464) (130) (82) 480 57 36 1,479 (676) 21 803 FISCAL 2012 FISCAL 2011 Major capital expenditures for the year concerned the Club Med Major capital expenditures for the year concerned the Villages 2 cruise ship (€7 million) and the Villages of Sandpiper (€5 of Sandpiper (€13 million), Phuket (€3 million) and Yasmina (€2 million), Yasmina (€4 million), Rio das Pedras (€3 million) and million), and the Club Med 2 cruise ship (€2 million). Cherating (€3 million). Translation adjustments resulting in a decrease in asset The item Impairment includes impairment losses of €3 million carrying amounts were due mainly to the fall of the Mexican related to the closure of Villages. peso and the Dominican peso against the euro. Translation adjustments resulting in an increase in asset Tangible Village assets held for sale (IFRS 5) were classified as carrying amounts were due mainly to the appreciation of the US such at the lower of either their net book value or their dollar, the Mexican peso, the Dominican peso, the Thai baht, estimated realizable value, net of selling costs. An impairment and the Malaysian ringgit against the euro, partially offset by the charge of €4 million was booked upon this reclassification. fall of the Brazilian real. Impairment also includes a reversal of €1 million following tests carried out on the Villages. 148 2012 Annual Report FINANCIAL STATEMENTS 8.2. ADDITIONAL INFORMATION 8.2.1. BREAKDOWN OF ASSETS BY GEOGRAPHICAL REGION (in € millions) Cost 31.10.11 31.10.12 Depreciation Depreciation and provisions Net Cost Net and provisions Europe - Africa 687 (356) 331 699 (369) 330 Americas 586 (210) 376 603 (228) 375 Asia Total 162 (68) 94 177 (79) 98 1,435 (634) 801 1,479 (676) 803 Property, plant and equipment break down as follows by geographical region: 8.2.2. IMPAIRMENT TESTS 8.2.3. OTHER INFORMATION Impairment tests were performed on all groups of Villages as Net assets and residual debt held under finance leases totaled well as on Villages that, in isolation, showed indications of €4 million and €2 million, respectively, at October 31, 2012. significant or lasting impairment. The recoverable amount was determined based on value in use for all groups of Villages or Villages tested in isolation. At October 31, 2012, property, plant and equipment worth €154 million had been given as collateral for debts, versus €200 million at October 31, 2011. The corresponding debts Value in use was determined using the method described in amounted to €55 million at October 31, 2012 and €101 million Note 2.9.2. The assumptions made in 2012 and 2011 to at October 31, 2011. In May 2012, the Group repaid a €50 determine the value in use of the Villages or groups of Villages million loan secured by Cancun assets. These debts may include a discount rate of 8.1%, a growth rate of 2.5% for the fluctuate depending on drawdowns of the line of credit, and the years following the period for projected future cash flows, and a three Villages pledged (see Note 18.3.4) may, subject to prior 2.2% growth rate applied to the terminal value. approval of the banks, be replaced with other assets of at least The Group performed sensitivity analyses of values in use on equivalent market value. assets showing indications of impairment for various projected In 2012 and 2011, borrowing costs related to the financing of future cash flow scenarios. It also tested the sensitivity of these capital expenditures during the construction period and values to changes in assumptions for the discount rate (+1 recorded in cost of capital were insignificant. percentage point) and the perpetuity growth rate (-1 percentage point). No impairment losses were booked on the Villages as a result of impairment tests and sensitivity analyses performed in 2012 and 2011. The sharp improvement of the results of one Village in the Americas led to the reversal of an impairment charge of €1 million in 2011. 2012 Annual Report 149 FINANCIAL STATEMENTS NOTE 9. NON-CURRENT FINANCIAL ASSETS (in € millions) Investments in associates Available-for-sale financial assets Other non-current financial assets Total 31.10.11 23 7 62 31.10.12 21 5 64 92 90 9.1. SHARE OF INCOME OF ASSOCIATES (in € millions) Net 31.10.11 income/(loss) SPFT - Carthago 13 Dividends paid and other Changes in scope of consolidation and other 31.10.12 (1) (3) 11 2 Club Med Albion Resorts 3 3 Valmorel Bois de la Croix 7 7 Total 23 2 (1) (3) 21 9.2. AVAILABLE-FOR-SALE FINANCIAL ASSETS In October 2012, the Group sold a 6.92% interest in SPFT – (in € millions) Carthago for €5 million (see Notes 3.2 and 22). The Group retains a 30.51% stake in the company after this sale and 31.10.11 32.24% after taking into account treasury stock, as a At November 1 subsidiary of SPFT - Carthago acquired a partial shareholding. The amount of the internal deferred gain is €1 million. The Disposals 7 (1) (1) 1 Operating Income (see Note 22). Acquisitions Revaluation of available-for-sale financial assets In 2010, the Group acquired a 38.15% stake in the company At October 31 7 result of this sale was recorded in Management of Assets Valmorel Bois de la Croix. The shares of all shareholders 31.10.12 7 (1) 5 Changes in fiscal 2012 relate to disposals of shareholdings were pledged to the pool of banks in connection with the held by Club Méditerranée SA. funding of this company. These disposals included the Group selling the remainder of its 2.5% interest in the share capital of Société Immobilière de COMBINED INFORMATION FOR ALL ASSOCIATES la Mer (see Notes 22 and 24). The revaluation reserve for available-for-sale (in € millions) 31.10.11 31.10.12 (1) Total non-current assets 96 149 Total current assets 10 18 Shareholders’ equity 63 64 Non-current liabilities 28 91 Current liabilities 15 12 (1) Including the restatement in 2012 of the leasing contract in the accounts of SAS Valmorel Bois de la Croix in non-current financial assets was reclassified million. The result of this transfer was recorded in Management of Assets Operating Income (see Note 22). In 2011, shares of IFH with a value of €1 million were classified as available-for-sale financial assets. In addition, in March 2011 shares of Torre d’Otranto were sold as part of the transaction for the sale of Italian equity interests to the Italia Turismo group. Available-for-sale financial assets consist exclusively of shares in unlisted companies. Shares in unlisted companies carried at cost amount to €5 million. assets and liabilities. 150 in Management of Assets Operating Income in the amount of €1 2012 Annual Report FINANCIAL STATEMENTS 9.3. OTHER NON-CURRENT FINANCIAL ASSETS (in € millions) 31.10.11 31.10.12 Loans 25 28 Deposits 26 25 Loans to building organizations 7 7 Other 4 4 Total 62 64 Loans comprise: - the vendor loan made to Financière CMG on the sale of Club - the reclassification of loans granted to partners as part of a Med Gym in 2008 for €13 million, along with related management contract for €8 million. The analysis of the compound interest of €4 million; prospects for repayment of these loans led to the recognition - the convertible bond subscribed from IFH for €3 million. The Group subscribed to the convertible bonds issued by IFH in March 2011 as part of the transfer of shares and bonds from of a €2 million impairment provision under “Financial income/(expense)” in 2012. Deposits consist mainly of deposits under Village leases. Financière CMG to the IFH Group. The vendor loan and the convertible bond mature in November 2016 and December 2016, respectively; NOTE 10. ASSETS HELD FOR SALE (in € millions) Buildings and fixtures Land Equipment Other property, plant and equipment Assets under construction Total Cost at 10.31.10 20 47 5 4 76 Accumulated depreciation (2) (42) (4) (1) (49) Net at 10.31.10 18 5 1 3 27 1 1 Acquisitions Impairment Classification as assets held for sale (5) 1 Translation adjustments (5) 11 2 1 (1) 14 Cost at 10.31.11 21 100 6 11 138 Accumulated depreciation (2) (88) (5) (6) (101) Net at 10.31.11 19 12 1 5 37 (16) (6) (1) (2) (25) 3 16 3 3 25 (10) (3) Divested Villages (1) Cost at 10.31.12 Accumulated depreciation Net at 10.31.12 3 6 (13) 3 12 (1) Divestiture of net book value including impairment reversals of €21 million on Bora Bora and Lindeman Island The assets and liabilities attributable to certain Villages have These held-for-sale assets do not correspond to discontinued been classified as disposal groups held for sale and reported operations as defined in IFRS 5. on a separate line of the statement of financial position, as their sale within 12 months of the date of said classification is considered highly probable. Market constraints could result in Three villages classified in this category were divested in fiscal 2012: this period being exceeded and in the asset being retained as - the Méribel Aspen Park Village was sold on November 21, held for sale when the Group remains committed to a disposal 2011; plan. 2012 Annual Report 151 FINANCIAL STATEMENTS - the Bora Bora and Lindeman Island Villages were sold in the The impacts of these sales are described in Notes 22 and second half of 2012. 27.3. NOTE 11. OTHER RECEIVABLES (in € millions) 10.31.11 Cost Net 10.31.12 Cost Net Tax receivables 32 32 38 38 Accrued income 5 5 4 4 10 10 9 9 2 2 1 1 9 9 7 7 46 46 58 58 104 104 117 117 Prepayments to suppliers Current account advances to associates (1) Miscellaneous receivables Prepaid expenses Total (1) Associates: Companies consolidated using the equity method In 2012, receivables aged beyond one year, mainly VAT credits, totaled €18 million, compared with €10 million in 2011. All other receivables are due within one year. The Group’s loans and advances to SAS Valmorel Bois de la Croix totaled €1 million at October 31, 2012. Prepaid expenses correspond mainly to services included in In 2010, the Group and the project partners signed a shareholders’ loan agreement with SAS Valmorel Bois de la vacation packages that are paid for prior to travel (such as transportation and fee-based services), and prepaid rentals. Croix. NOTE 12. CASH AND CASH EQUIVALENTS (in € millions) 10.31.11 10.31.12 Cash equivalents 5 11 Derivative instruments 1 2 Cash and cash equivalents 50 52 Total 56 65 Cash equivalents include time deposits of less than three months and money market funds. NOTE 13. SHARE CAPITAL AND RESERVES At October 31, 2011, there were 30,250,076 fully paid-up 13.1. CHANGES IN CONSOLIDATED EQUITY 13.1.2. TREASURY SHARES 13.1.1. SHARE CAPITAL AND ADDITIONAL PAID-IN shares issued and outstanding. During the fiscal year, 535 ORANE bonds were redeemed for CAPITAL existing shares. During fiscal 2012, 1,564,492 ORANE bonds were redeemed At October 31, 2012, 166,770 shares are allocated to Plan H. for new shares and 7,991 stock subscription options were In fiscal 2011 and 2012, no stock purchase options granted as exercised. part of this plan were exercised. On June 8, 2012, the 1,447,526 ORANE bonds that had not Under a liquidity contract and share repurchase programs yet been redeemed were converted to shares after the coupon approved by the Annual Shareholders’ Meetings of March 12, was paid. 2012 and March 3, 2011, in fiscal 2012 the Company Following these transactions, the share capital of Club Méditerranée SA as at October 31, 2012 was €127 million, purchased a total of 688,983 shares at an average price of €14.10 and sold 679,929 shares at an average price of €14.07. comprising 31,822,559 shares with a par value of 4 euros, and In fiscal 2011, the Company purchased 911,571 shares at an the additional paid-in capital was €611 million. average price of €15.31 and sold 921,465 shares at an average price of €15.46. 152 2012 Annual Report FINANCIAL STATEMENTS After changes under the liquidity contract and the redemption of ORANE bonds, a total of 230,733 shares were held in treasury at October 31, 2012, versus 222,214 at October 31, 2011. 13.1.4. OTHER COMPREHENSIVE INCOME TRANSLATION RESERVE At October 31, 2012, the translation reserve breaks down as 13.1.3. COMPOUND INSTRUMENTS - EQUITY COMPONENT follows: (in € millions) ORANE The 5,962,432 ORANE bonds subscribed in June 2009 were redeemable on June 8, 2012 and at any time at the holder’s option by exchanging one new or existing share for one Translation reserve attributable to the Group Translation reserve attributable to noncontrolling interests Total translation reserve (31) 7 (24) ORANE bond. These bonds paid an annual coupon of 5%. At 10.31.10 ORANE bonds are compound instruments comprising a debt component, which represents the discounted value of the Translation adjustments (9) 1 (8) coupon payments for three years, and an equity component for At 10.31.11 (40) 8 (32) the balance. Costs related to the issue were allocated to each 14 (2) 12 redeemed for 1,564,492 new shares and 535 existing shares. Translation adjustments Amounts reclassified in profit or loss Their share of the equity component recorded in “Other At 10.31.12 component in proportion to their respective book values. In fiscal 2012, 1,565,027 residual ORANE bonds were reserves” was reclassified to share capital and additional paidin capital for €13 million. (4) (4) (30) 6 (24) In 2012, the increase in reserves resulting from translation adjustments is attributable mainly to the appreciation of the US dollar, the Mexican peso and the Dominican peso against the OCEANE 2015 In October 2010, Club Méditerranée issued a convertible bond (OCEANE) redeemable on November 1, 2015 and convertible at any time into one new or existing share per convertible bond. These bonds pay an annual coupon of 6.11%. OCEANE bonds are compound instruments comprising a debt component, euro, partially offset by the fall of the Brazilian real. In 2011, the decrease in reserves was primarily attributable to the fall of the Mexican peso and the Maldivian rufiyaa against the euro. The amount of the translation reserves reclassified in the income statement is mainly due to the liquidation of the company that held Lindeman Island. which represents the discounted value of cash flows (coupon payments for five years plus redemption value), and an equity component for the balance. Costs related to the issue are REVALUATION RESERVES RELATING TO FINANCIAL allocated to each component in proportion to their respective INSTRUMENTS book values. (in € millions) At October 31, 2012, the equity component related to the OCEANE 2015 amounted to €5 million excluding the impact of deferred taxes. Gains/(losses) on cash flow hedges taken to equity Availablefor-sale financial assets (2) 1 At 10.31.10 Fair value adjustments 3 At 10.31.11 1 Amounts reclassified in profit or loss 1 (1) Fair value adjustments 1 At 10.31.12 2 0 Information about stock option plans is provided in Note 14. 2012 Annual Report 153 FINANCIAL STATEMENTS 13.2. NON-CONTROLLING INTERESTS (in € millions) 31.10.11 Net income/(loss) for fiscal 2012 24 2 Itaparica (Brazil) Dividends Translation adjustments 31.10.12 (3) 23 Holiday Villages Thailand 7 1 8 Belladona Company for H&T (Egypt) 4 1 5 Holiday Hotels AG (Switzerland) 9 Taipe Trancoso (Brazil) Sté Village Hôtels des Caraïbes (France) Covifra (Mauritius) Total 13.3. EQUITY MANAGEMENT 9 7 (2) 11 1 (1) (1) 4 11 2 64 2 1 (1) (2) 62 This transaction helped improve the Group’s financial The purpose of the Group’s equity management policy is to structure and equity. Since then, the Group’s operating optimize the use of shareholders’ equity. The Group manages performance has also contributed to a sharp drop in the its capital structure by taking into account the changing gearing ratio, which fell from 72% in April 2009 to 23% in economic environment and acting within the framework of a October 2012. prudent and rigorous financial policy. After the redemption of all the ORANE bonds in June 2012, The Group has entered into a liquidity agreement that the only financial instrument providing access to capital as at complies with the AFEI Code of Ethics for market making in October 31, 2012 is OCEANE 2015, which involved the issue the Company’s shares. For its implementation, the sum of €4 in October 2010 of 4,888,481 bonds with a conversion ratio of million has been allocated to this liquidity contract. 1 share per bond. In addition, the Group strives to maintain financial ratios that facilitate its access to the capital markets and optimize the At October 31, 2012, there were 4,888,401 OCEANE 2015 bonds outstanding. cost of its funding. In June 2009, the Group carried out a capital increase and an ORANE bond issue totaling €102 million, representing 6,459,301 shares and 5,962,432 ORANE bonds. In 2012, the balance of the ORANE bonds was redeemed in exchange for 1,564,492 new shares and 535 existing shares (maturity June 8, 2012). In 2011, 17,777 ORANE bonds were redeemed for new shares. 154 2012 Annual Report FINANCIAL STATEMENTS NOTE 14. SHARE-BASED PAYMENTS certain employees 230,000 stock subscription options at an exercise price of €16.13. These options will be exercisable from March 12, 2015 until March 11, 2020; the plan does not 14.1. DESCRIPTION OF STOCK OPTION AND BONUS SHARE PLANS The stock options granted to members of senior management and certain permanent employees of the Group are exercisable for new shares, with the exception of Plan H options, which are exercisable for existing shares. Since Plan O, no stock options have been allocated to corporate officers. The plans make no provision for cash-based settlement. For Plans P and Q, the vesting of rights for members of the Senior Management Committee and the Leadership Committee is conditioned on performance criteria. All outstanding options granted until and through the year 2004 have a 10-year life. Those granted since 2005 have an eight-year life. make provision for cash-based settlement. The option exercise price corresponds to the average of the closing prices quoted for Club Méditerranée shares over the twenty trading days preceding the grant date. No stock options were granted to corporate officers under this plan. The vesting of rights allocated to members of the Senior Management Committee and the Leadership Committee (138,250 options) is conditioned on performance criteria. These performance criteria are linked to the achievement of the Company’s strategic objectives. Since they are not linked to market data, they were not taken into account in determining the fair value of the options granted. In 2011, the Board of Directors granted members of senior management and certain employees 240,000 stock options at an exercise price of €17.32. These options are exercisable Plan G5 expired during fiscal 2012 without any of the options from March 3, 2014 until March 2, 2019; this Plan P does not having been exercised. make provision for cash-based settlement. The option 7,991 stock options were exercised in the fiscal year. No options were exercised by the corporate officers. exercise price corresponds to the average of the closing prices quoted for Club Méditerranée shares over the twenty trading days preceding the grant date. No stock options were Plans G3 and G4 expired during fiscal 2011 without any of the granted to corporate officers under Plan P. As with Plan Q, options having been exercised. the vesting of rights allocated to members of the Senior On March 12, 2012, the Board of Directors used the authorization given at the Annual Shareholders’ Meeting of Management Committee and the Leadership Committee (152,640 options) is conditioned on performance criteria. March 3, 2011 to grant members of senior management and 2012 Annual Report 155 FINANCIAL STATEMENTS The main characteristics of the plans in progress at October 31, 2012 are as follows: 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Plan H Plan I Plan J Plan K Plan L Plan M Plan N Plan O Plan P Plan Q Date of Shareholders’ Meeting 29.03.02 17.03.03 17.03.03 16.03.05 08.03.07 08.03.07 08.03.07 20.02.09 20.02.09 03.03.11 Date of Board Meeting 28.02.03 15.01.04 11.01.05 14.03.06 08.03.07 11.03.08 20.02.09 25.02.10 03.03.11 12.03.12 Number of options granted 283,000 272,000 300,000 250,000 125,000 244,970 244,490 239,350 240,000 230,000 Options granted to the Senior Management Committee (i.e. its members as at October 31, 2012) 143,880 57,225 80,660 73,248 73,608 95,266 9,047 59,900 38,337 43,337 3 6 7 8 9 9 4 8 8 8 01.03.06 + lock-up until 28.02.07 15.01.07 + lock-up until 14.01.08 11.01.08 + lock-up until 10.01.09 14.03.09 + lock-up until 13.03.10 08.03.10 + lock-up until 07.03.11 11.03.11 + lock-up until 10.03.12 20.02.12 + lock-up until 19.02.13 25.02.13 + lock-up until 24.02.14 03.03.14 + lock-up until 02.03.15 March 12, 2015 + lockup until March 11, 2016 27.02.13 14.02.14 10.01.13 13.03.14 07.03.15 10.03.16 19.02.17 24.02.18 02.03.19 11.03.20 32.11 28.47 32.11 39.15 39.51 29.71 10.73 11.71 17.32 16.13 (2) Number of senior managers concerned Start date of exercise period Expiry of exercise period Exercise price (in euros) (1) Options outstanding at October 31, 2012 Remaining life (1) 166,770 148,530 183,251 164,936 91,955 216,651 114,091 209,130 0.3 1.3 0.3 1.4 2.4 3.4 4.4 5.4 178 153 181 631 6.4 (1) For plans preceding 2010, following the capital increase the number of shares was multiplied by a factor of 1.09 and the exercise prices divided by this same factor. (2) 93,241 options were cancelled on October 31, 2012 after their performance criteria had not been met (see Note 14.1). 156 2012 Annual Report (2) 7.4 FINANCIAL STATEMENTS 14.2. OUTSTANDING OPTIONS 2012 2011 Number Options outstanding at November 1 Options granted during the period Average strike price (in €) Number Average strike price (in €) 1,558,553 29.88 1,693,818 26.41 240,000 17.32 230,000 16.13 Options exercised during the period - - (7 991) 10.73 Options canceled during the period (104 735) 57.26 (260 729) 25.61 Options outstanding at October 31 1,693,818 26.41 1,655,098 25.18 Options exercisable at October 31 1,096,919 33.32 1,086,154 30.58 Defined-contribution plans 14.3. FAIR VALUE OF OPTIONS GRANTED Fair values were calculated at the grant dates of the various plans using the Black & Scholes option pricing model. Under defined-contribution plans, the Group pays contributions to an external fund that is responsible for paying the benefits. The Group’s legal or constructive obligation The main data and assumptions used to determine the fair under these plans is limited to the amount that it agrees to values of options granted under the 2011 and 2012 plans contribute to the fund. The main defined-contribution plans were as follows: consist of government-sponsored basic and supplementary Plan P Plan Q 17.05 16.38 17.32 16.13 35.60 38.00 5 5 Risk-free interest rate (%) 2.64 1.76 Fair value per option 5.97 5.96 Club Méditerranée SA share price at grant date (in €) Exercise price (in €) (1) Expected volatility (in %) pension plans in Europe and defined-contribution pension plans in North America. Contributions to all of these plans are recognized as an Estimated life of the options (in years) (1) Exercise price at grant date of plans. Expected volatility is determined based on the historical volatility of the security. The risk-free interest rate corresponds to the yield-to-maturity on French government bonds (OATs) expense for the period in which they are due. Defined-benefit plans Under defined-benefit plans, the Group has an obligation to pay benefits to employees either at the end of their employment or during their retirement. The Group’s definedbenefit plans are unfunded and are covered by provisions recorded in the financial statements. The Group’s main defined-benefit plans concern indemnities payable to employees on retirement (France, Greece and over a period equivalent to the life of the options. Turkey) or when they leave the Group (Italy and Japan). The cost recognized in respect of share-based payment plans Long-term benefits in fiscal 2012 amounted to €1 million, unchanged from fiscal Corporate officers receive long-term bonus compensation 2011. conditioned on the achievement of objectives set out in Note 28.4. The estimated cost is expensed over the vesting period. NOTE 15. PENSIONS AND OTHER LONGTERM BENEFITS 15.1. DESCRIPTION OF THE MAIN GROUP PLANS Group employees receive certain short-term benefits, such as vacation pay, “13th month” bonuses, sick leave, health insurance and unemployment insurance in France. The Group’s post-employment benefit plans are based on legal obligations in each host country and on its subsidiaries’ compensation policies. Long-term benefit plans include both defined-contribution and defined-benefit plans. 2012 Annual Report 157 FINANCIAL STATEMENTS 15.2. DEFINED-BENEFIT PLANS 15.2.1. MAIN ACTUARIAL ASSUMPTIONS The Company’s obligations under defined-benefit plans are measured by the projected unit credit method. This method involves the concerning use of long-term demographic actuarial variables (such assumptions as employee turnover and mortality) and financial variables (such as future increases in salaries and discount rates). These variables are reviewed each corresponding year. to the Actuarial effect gains of and changes losses in (in € millions) 10.31.11 10.31.12 3 3 (1) 1 4 2 Actuarial (gains) and losses for the period Actuarial (gains)/losses related to experience adjustments Actuarial (gains)/losses related to changes in assumptions – actuarial In 2012, actuarial gains and losses are mainly related to the assumptions on the amount of the obligation – are recognized review of assumptions concerning the discount rate in France. as explained below. These actuarial differences are taken into account using the corridor method described in Note 2.16. “Pensions and other long-term benefits”. The assumptions made by the Group for its main plans are as follows: 2012 2011 Japan Europe Discount rate Long-term salary increases, incl. inflation 1.5% 1.5% 4.3% 3.6% Japan Europe 1.5% 3.0% 1.5% 3.7% The discount rates used are obtained by reference to the yields on AA corporate bonds or sovereign bonds, for each of 15.2.4. ANALYSIS OF DEFINED-BENEFIT PLAN COSTS (in € millions) 10.31.11 10.31.12 (1) (1) Service cost Actuarial gains and losses recognized in the period Paid benefits/transactions Cost recognized in employee benefits expense 1 1 0 0 Interest cost (1) (1) Financial income/(expense) Total recognized (expense)/income (1) (1) (1) (1) the countries and maturities equivalent to the term of the plans. For the eurozone, the discount rate is based on the yield of the Iboxx Corporate AA index, for Japan, on that of AA corporate bonds, and for other countries, the rate used is 15.3. DEFINED-CONTRIBUTION PLANS based on the yields of domestic government bonds. Contributions under defined-contribution plans (excluding 15.2.2. FUNDED STATUS OF DEFINED BENEFIT PLANS (in € millions) Present value of the unfunded obligation Unrecognized actuarial gains and losses Net liability recognized in the statement of financial position 10.31.11 10.31.12 20 plan in France) totaled €13 million in 2012, compared to €12 million in 2011. 24 15.4. LONG-TERM BENEFITS 3 23 contributions for the government-sponsored basic pension 24 The provision for long-term benefits for corporate officers was €0.8 million in 2012 (see Note 28.4). 15.2.3. CHANGES TO DEFINED-BENEFIT PLANS (in € millions) Defined-benefit obligation at November 1 10.31.11 10.31.12 16 20 Service cost 1 1 Interest cost (discounting adjustment) 1 1 Actuarial (gains) and losses for the period Paid benefits/transactions Defined-benefit obligation at period-end 3 3 (1) (1) 20 24 158 2012 Annual Report FINANCIAL STATEMENTS NOTE 16. PROVISIONS FOR CONTINGENCIES, CLAIMS AND LITIGATION (in € millions) 10.31.11 Accruals Drawings Reversals (surplus provisions) Provisions for liability claims and damages 3 2 (1) (1) Restructuring and site closures Provisions for litigation, including taxrelated 8 5 (8) 15 6 (2) (3) (1) 15 13 (11) (4) (1) 24 Other provisions 1 Total - current 27 Reclassification and change 10.31.12 3 5 1 Provisions for litigation cover commercial claims, employee Subsequent to the sale of Jet tours in 2008, the buyer objected claims, and disputes with government agencies. Provisions are to the sale price, which it considered too high. In January 2010 booked for the estimated cost of identified risks on the basis the buyer sued Club Méditerranée and its subsidiary Hôteltour, described in Note 2.15. seeking compensation for the alleged harm. On March 30, The nature of the Group’s business and the fact that its operations are conducted in a large number of countries with differing and sometimes contradictory regulations is a source 2012, the Nanterre Commercial Court dismissed all the buyer’s claims, a decision which the buyer appealed on May 9, 2012. The Group believes that the buyer’s action is unfounded. of operating difficulties and can lead to disputes with suppliers, The Société Martiniquaise des Villages de Vacances (SMVV) owners, employees or local authorities. received grants from the European Regional Development The item “Restructuring and site closures” mainly concerns provisions for the closure of Villages. Fund (ERDF) for the renovation of the Boucaniers Village in 2003-2004. This project has been audited by the European Court of Auditors, which did not believe that the project was Among the other provisions for litigation, there are no disputes eligible for an ERDF grant. The European Commission ordered which, taken in isolation, are material. the French government to repay the ERDF grant in the amount PROVISIONS, CONTINGENT LIABILITIES AND CONTINGENT ASSETS of €12.5 million. The French government sought an annulment of said ruling before the General Court of the European Union (GCEU). The GCEU upheld the ruling against the French In the second half of 2010, the Group’s insurer was ordered to government in December 2011. The French government filed pay €2 million in a civil lawsuit over a skiing accident during a an appeal against this decision on March 5, 2012. As a last class organized by the Ecole du Ski Français (French Ski resort, the French government could ultimately require SMVV School) in 2003. Due to a high deductible at the time of the to reimburse it for that sum. incident, the Group had to insure the payment of the award. Because of the unusually high amount of the award, and considering that some of the responsibility for the accident lies with the ESF ski instructor, the insurer has appealed the decision. However, as no stay has been granted, the Group In fiscal 2011, a company that acquired a property complex in Italy from the Group in 2005 took Club Méditerranée SA to court in order to obtain the revocation, cancellation or termination of the sale contract. has paid 50% of the award and made provision for the balance in its financial statements. In the first half of 2012, the review of franchise arrangements with the Group’s insurer resulted in the limiting of the impact on the Group, with the insurer assuming part of the risk. A reversal of €1 million was therefore made on the provision. 2012 Annual Report 159 FINANCIAL STATEMENTS NOTE 17. INCOME TAXES 17.1. INCOME TAX ANALYSIS Current and deferred taxes can be analyzed as follows: (in € millions) In France, the amended Finance Act for 2011 eliminated the Current taxes 2011 2012 (10) (15) 2 differences also limited the allocation of tax losses carried forward against established an exceptional and temporary contribution of 5%: the corporate tax rate is now 36.10%. The period of recovery (1) Reassessment of deferred tax assets Deferred taxes Total (1) territories, raising the rate from 22.95% to 34.43%. This act taxable income above €1 million at 60% of taxable income and Deferred taxes on temporary Effect of changes in tax rates tax abatement granted to the overseas departments and through future earnings of deferred tax assets related to tax 2 loss carry forwards is less than three years. (1) (1) 1 1 (9) (14) Since the 2010 reform of the business tax (taxe professionelle) in France, the CVAE charge has been recorded in current tax. In 2011, rate changes were voted as follows: reduction from 24% to 20% in Greece and from 30% to 20% in Thailand; increase from 20% to 25% in Egypt and increase in French overseas departments. This charge was €4 million at October 31, 2012, compared to €3 million at October 31, 2011. A deferred tax liability of €2 million was recognized in the first half of 2010; the balance of this deferred tax was €1 million on October 31, 2012. In 2012, Club Méditerranée SA had a tax group comprising 18 French subsidiaries. The North American tax group, headed by Club Med Sales, comprises four companies. The increase in the current tax charge for the fiscal year is due mainly to business performance, the new method of calculating tax in France, and the €3 million tax on the sale of securities and of the Méribel Aspen Park Village. EFFECTIVE TAX RATE The following reconciliation is based on the current French income tax rate of 36.10% for fiscal 2012 and 34.43% for fiscal 2011. (in € millions and %) in € millions Tax Rate (%) 2011 2012 10 14 (4) (5) Effect of different foreign tax rates 4 (1) Effect of changes in tax rates 2 Income before tax from continuing operations Standard tax rate in France Tax at standard rate Unrecognized deferred tax assets on tax losses for the year Tax loss carry forwards utilized during the year (15) 10 (3) (4) Total (5) (9) Effective tax rate for the Group (9) (14) Permanent differences and other 2012 34.43% 36.10% NA NA (16) 7 CVAE 2011 2 160 2012 Annual Report FINANCIAL STATEMENTS 17.2. DEFERRED TAX ASSETS AND LIABILITIES (in € millions) Deferred tax assets and liabilities break down as follows by 10.31.12 statement of financial position item: Recognized Unrecognized Total (in € millions) 10.31.11 10.31.12 1 2 Property, plant and equipment Other assets 7 8 Losses carried forward 21 21 Total assets 29 31 Property, plant and equipment (56) CVAE (1) Interest-bearing liabilities (1) (57) (1) Total liabilities (58) (58) Net deferred tax liabilities (29) (27) French tax group 4 83 Other - Europe - Africa 1 72 73 Total - Europe - Africa 5 155 160 U.S. tax group 87 15 15 Other - Americas 1 26 27 Total - Americas 16 26 42 1 1 182 203 Asia Total deferred tax assets on tax loss carry forwards 21 Net deferred tax liabilities changed slightly in 2012, with the At October 31, 2011, deferred tax assets on tax loss carry impact of rate changes in some countries having offset the use forwards totaled €223 million, of which €202 million were of tax losses carried forward. unrecognized. Deferred tax assets recognized on tax loss carry forwards concern the tax groups in France, the United States, and Mexico, as well as certain companies in Europe. Deferred tax assets are reviewed at each period-end based on recent NOTE 18. BORROWINGS AND OTHER INTEREST-BEARING LIABILITIES operating forecasts. For the portion realized against future taxable income, the recoverability of deferred tax assets is assessed based on forecasts of taxable income over a period that takes into 18.1. NET DEBT (in € millions) 10.31.11 10.31.12 56 65 188 136 33 47 Total borrowings and other interest-bearing liabilities 221 183 Net debt 165 118 account the limitations of use of these losses and the recurring or non-recurring nature of the taxable income of the entity. The forecast period for utilizing such losses is typically limited to three to five years of taxable income. This period may be extended when the recurring nature of the taxable income has been established, particularly in North America. Deferred tax liabilities recognized in equity under the OCEANE 2015 bond issue were insignificant. 17.3 TAX LOSS CARRY FORWARDS BY EXPIRY DATE Tax loss carry forwards for fiscal years 2012 and 2011 can be analyzed as follows by expiry date: (in € millions) 10.31.11 10.31.12 Less than one year One to five years 27 13 150 106 Cash and cash equivalents Long-term borrowings and other interest-bearing liabilities Short-term borrowings and other interest-bearing liabilities Liabilities related to assets held for sale 18.2. BORROWINGS AND OTHER BEARING LIABILITIES BY CATEGORY (in € millions) OCEANE Long-term bank borrowings Draw-downs on lines of credit Beyond Evergreen tax losses 41 71 534 520 Financial lease obligations Total tax loss carry forwards 752 710 Total long-term borrowings and other interest-bearing liabilities OCEANE ORANE Current portion of long-term bank borrowings Deferred tax assets corresponding to these tax loss carry forwards break down as follows by geographical region: Short-term bank loans and overdrafts Fair value of derivative instruments Total short-term borrowings and other interest-bearing liabilities 2012 Annual Report INTEREST- 10.31.11 73 10.31.12 74 106 41 9 19 2 188 136 5 1 5 10 17 16 24 1 1 33 47 161 FINANCIAL STATEMENTS In 2012, the Group continued its policy of deleveraging and included €50 million in long-term bank loans as at October 31, optimizing its sources of funding. 2011. The interest rate on the loan was 6.58%. This repayment In December 2011, the Group extended the syndicated line of allows the Group’s financing costs to be optimized. credit of €100 million for two years, until December 2014, with In June 2012, the balance of the ORANE bonds issued in June improved financial terms. 2009 was redeemed in exchange for new or existing shares In May 2012, the Group repaid the loan secured by the Cancun (see Note 13.1). assets (originally due May 31, 2017) ahead of schedule, which (in € millions) Total Nominal interest Effective interest rate rate Expiry date 10.31.12 OCEANE 2015 fixed rate 79 6.11% Total bonds 79 Draw-downs on syndicated line of credit 19 Mortgage loan secured by Club Med 2 assets 18 4.73% La Pointe aux Canonniers loan 17 6.15% Other 50 Euribor + margin 9.01% November 2015 December 2014 (1) April 2018 6.24% January 2018 Total borrowings and other interest-bearing liabilities 183 (1) The margin rate (between 2.0% and 3.25%) on the syndicated line of credit depends on the net debt/EBITDA ratio. 18.3. CHARACTERISTICS OF DEBT 18.3.1 OCEANE 18.3.2 ORANE At October 31, 2012, Club Méditerranée’s borrowings included In June 2012, the Group repaid the balance of the ORANE an OCEANE bond issue maturing in November 2015. The bonds issued in June 2009. Over the fiscal year, 1,565,027 bond’s main characteristics are as follows: bonds were redeemed, 535 in existing shares and 1,564,492 in Amount of the issue (in €) Number of bonds issued Start date for interest accruals Maturity Coupon Conversion ratio at maturity OCEANE 2015 79,999,992 4,888,481 07.10.10 01.11.15 6.11% 1 share for 1 bond Yield to maturity 6.11% Effective interest rate 9.01% At October 31, 2012, there were 4,888,401 OCEANE 2015 bonds outstanding. ORANE Number of bonds issued 5,962,432 Expiry date Jun. 8, 2012 Bond par value €8.55 Coupon 5.00% Conversion ratio 1 share for 1 bond Since its issue, 8,895 bonds have been redeemed in existing shares and 5,953,537 in new shares. 18.3.3. SYNDICATED LINE OF CREDIT Club Méditerranée has a €100 million syndicated line of credit obtained on December 10, 2009. This facility initially included a (in € millions) Nominal amount of the issue Issuance costs Equity component Initial amount recognized as a liability Liability at 10.31.10 Interest recognized in fiscal 2011 Liability at 10.31.11 Interest recognized in fiscal 2012 Interest paid in fiscal 2012 Liability at October 31, 2012 - of which accrued interest new shares. OCEANE 2015 80 (2) (7) 71 72 6 78 7 €100 million revolving credit line and a €20 million term loan. The latter was repaid ahead of schedule in March 2011. In December, 2011, the Group renegotiated the €100 million line of credit: the financing conditions were improved and the maturity was extended for two years, until December 2014. The line is subject to bank covenants (see Note 19.5.2.). At October 31, 2012, €20 million had been drawn on the syndicated credit line. (6) 79 5 162 2012 Annual Report FINANCIAL STATEMENTS 18.3.4. OTHER LONG-TERM FACILITIES 18.4.2 BY INTEREST RATE CATEGORY Other long-term facilities include loans secured by mortgages (in € millions) and liens on assets: 10.31.11 - a loan facility due in 2018 secured by a mortgage on the Club Before hedging Med 2. At October 31, 2012, the amount outstanding was €18 Fixed rate million; Floating rate - a loan facility due in 2018 for the renovation of the La Pointe aux Canonniers Village, secured by a lien on the shares of the company that owns the Village. At October 31, 2012, the amount outstanding was €17 million; The syndicated line of credit is secured by a lien on the shares Total 10.31.12 174 79% 47 21% 221 119 65% 64 35% 183 After hedging Fixed rate Floating rate Total 194 88% 139 76% 27 12% 44 24% 221 183 The fixed-rate swap taken out to cover draw-downs on the of companies that own three of the Group’s Villages. Debt secured by collateral amounted to €55 million at 31 October 2012, compared with €101 million at October 31, 2011. syndicated line of credit expires in December 2012. When this swap expires, the ratio of fixed- to floating-rate debt will be 65% to 35%. 18.4. ANALYSIS OF BORROWINGS AND OTHER INTEREST-BEARING LIABILITIES 18.4.3. BY CURRENCY (in € millions) 18.4.1 BY MATURITY 10.31.11 10.31.12 205 167 Euro (in € millions) 10.31.11 10.31.12 Due within one year (including short-term bank loans and overdrafts) 33 47 Due beyond one year 2012-2013 29 2013-2014 11 5 2014-2015 19 34 2015-2016 11 81 Beyond 118 16 Total due beyond one year 188 136 Total 221 183 Swiss franc 11 10 Brazilian real 4 3 Other 1 3 Total 221 183 91% of Club Méditerranée Group debt is euro-denominated, Upcoming maturities for debt repayment include: and 83% is carried by the Parent Company, Club Méditerranée SA. 18.5 FAIR VALUE OF DEBT The following table shows the book value and fair value of financial instruments at October 31, 2012: (in € millions) - the syndicated line of credit, originally due in December 2012, has been extended until December 2014 (see Note 19.5.1). At Net book value Fair value 2 2 consists primarily of 2015-2016 maturities. Foreign exchange derivatives Cash and cash equivalents, marketable securities 63 63 - beyond October 31, 2016, the €16 million in debt consists Financial assets 65 65 primarily of the balance of the loan facilities for La Pointe aux Bonds Other fixed-rate borrowings and interest-bearing liabilities Other floating-rate borrowings and interestbearing liabilities 79 91 40 46 39 39 24 24 October 31, 2012, only €20 million had been drawn. - the OCEANE bond redeemable on November 1, 2015 Canonniers (January 2018), and the Club Med 2 (April 2018) (see Note 18.3.4). Short-term bank loans and overdrafts Foreign exchange derivatives Financial liabilities 1 1 183 201 The book value of the OCEANE bond includes the IFRS restatement attached to the conversion option. 2012 Annual Report 163 FINANCIAL STATEMENTS Club Méditerranée holds no traded credit default swaps (credit Foreign exchange derivatives consist of forward contracts and derivatives); it therefore references the implicit spread on the options. For derivatives classified as cash flow hedges, the OCEANE bond, its only traded debt. Nevertheless, on October effective (recorded under equity) portion of these hedges stood 31, 2012, with most loans having recently been renegotiated, at €1 million while the ineffective (recorded under “Financial their credit spreads are considered to be their fair value. income/(expense)”) portion was not material. Other data used to calculate fair value (excluding credit The price of the OCEANE 2015 bond on October 31, 2012 was spreads) are market data. €18.71 (including accrued interest). Its conversion price was €16.37. NOTE 19. FINANCIAL RISK MANAGEMENT In the normal course of business, the Group is exposed to various financial risks, including market risk (particularly currency risk and interest rate risk), credit risk and liquidity risk. The Group may use derivative financial instruments to hedge currency risks arising in the course of its business and interest Transaction currency risk The Group’s policy consists of protecting itself against the effects of exchange rate changes on reported net income compared with forecasts. rate risks on floating-rate debt. In practice, these instruments Based on forecasts, the Group hedges exposures for the are used primarily to hedge currency risks on forward coming fiscal year in the principal billing currencies (mainly transactions. The Treasury and Financing unit identifies, pounds sterling, yen, Canadian and Australian dollars, and assesses, manages and hedges financial risks centrally in Korean won) as well as in U.S. dollars, which is both a billing accordance with the policies approved by the Audit Committee. and an operating currency. Currency risks relating to the Group’s other functional 19.1 CURRENCY RISK currencies (in inbound zones), mainly the Moroccan dirham, Turkish lira, Tunisian dinar, Indonesian rupiah and Thai baht, 19.1.1. EXPOSURE TO CURRENCY RISK are not systematically hedged. Club Méditerranée’s international operations expose the Group Currency risks are hedged using derivative instruments, mainly: to the risk of fluctuations in foreign exchange rates affecting its currency income and equity. Its exposure concerns three types of nondelivery forward contracts. swaps and options, forward contracts and currency risk: - transaction currency risk arising from commercial activities (in outbound zones) and operating activities (in inbound zones); - currency risks on financing denominated in a currency other than the borrower’s functional currency; - currency risks on net investments in foreign operations whose impacts are recorded as a change in consolidated equity. Balance sheet risk The Group’s exposure to currency risks on external debt is limited, and intra-group financing is generally denominated in the subsidiary’s functional currency. Unrealized currency gains and losses on hedges of net investments in foreign operations are recognized directly in “Other comprehensive income”. The Group’s net investment in foreign operations is exposed to the risk of fluctuations in foreign currencies against the euro. The impact of these fluctuations on independent subsidiaries is recognized in “Other comprehensive income” (see Note 13.1). 164 2012 Annual Report FINANCIAL STATEMENTS 19.1.2. FOREIGN EXCHANGE DERIVATIVES OUTSTANDING AT OCTOBER 31, 2012 ANALYSIS BY TYPE AND CURRENCY All hedging derivatives outstanding at the year-end expire within 12 months. The table below shows the Group’s main exposures arising from international cash pooling and hedges in place at October 31, 2012. Main net balance sheet exposures related to financing in foreign currencies (in € millions) 10.31.12 AUD CAD CHF CNY Foreign currency lending Foreign currency borrowing (5) (6) (5) Hedging 5 6 5 Fair value of hedges - - - - - - Net exposure GBP HKD 5 (1) USD SGD 4 4 (14) (14) (6) (7) (5) 14 14 6 6 - - - - - - - 4 3 (2) Sensitivity (1) a negative number means that Club Med is a net borrower of the currency; a positive number means that Club Med is a net lender. (2) a negative number means that a 10% decline of the euro against the currency results in a net loss. Transaction risk exposure in foreign currencies (in € millions) 10.31.11 MAD Total Foreign currency expenditures CAD GBP USD Total (19) (147) 4 11 29 29 54 157 (15) (5) (17) (54) (0) (0) 1 1 (17) 24 42 13 Foreign currency earnings 126 25 32 16 Hedging of earnings (13) (8) (8) Fair value of hedges (1) 17 24 (28) (28) (29) (29) TND (3) Other Hedging of costs (1) (3) (19) (31) Net exposure (3) MXN (117) HKD 10.31.12 MUR (21) (21) (14) 29 (2) Sensitivity 2 3 (2) 3 (3) (3) (2) (2) 3 (1) a negative number means that Club Med is a net purchaser of the currency; a positive number means that Club Med is a net seller. (2) a negative number means that a 10% decline of the euro against the currency results in a net loss. (3) at October 31, these currencies were not hedged because it is difficult to handle these amounts in the given time horizon. The table below shows Club Med’s exposure arising from business transactions in foreign currency and the hedges in place at October 31, 2012. The impact of exchange rate changes on equity can be assessed at October 31, 2012 by the effects of a 10% change of the currency against the euro. Main exposures related to net assets in foreign currencies (converted into € millions) 10.31.12 Net assets in foreign currency (1) USD DOP MXN BRL MYR THB MVR IDR MUR 60 49 85 70 16 19 18 20 39 5 9 8 2 2 2 2 4 Sensitivity 7 (1) impact of a 10% decline of the euro against the currency At October 31, 2012, there were no hedges on net investments in foreign currency. 2012 Annual Report 165 FINANCIAL STATEMENTS ANALYSIS BY ACCOUNTING CATEGORY 19.3. EQUITY RISK (in € millions) The Group does not hold any listed equities apart from Fair value 10.31.11 Equity and Assets Liabilities treasury stock (230,733 shares at October 31, 2012), which is 10.31.12 recorded as a deduction from equity. As a result, it is not Assets Equity and Liabilities exposed to any risk of fluctuations in stock prices. Fair value (1) hedges 1 0 0 0 19.4. CREDIT AND COUNTERPARTY RISK Cash flow hedges 0 1 2 1 19.4.1. RISK MANAGEMENT 1 1 2 1 TOTAL (1) derivatives have short maturities and are regularly renewed; their fair value is not significant. Transactions that are likely to generate counterparty risk for the Group include: - short-term investments; - vendor loans (e.g., the vendor loan granted as part of the Club Med Gym sale), or third-party loans; 19.2 INTEREST RATE RISK - derivatives; There are two types of interest rate risk: - fair-value risk on fixed-rate net debt. As this type of risk is not - trade receivables. hedged, the carrying amount of financial assets and liabilities is not adjusted for changes in interest rates. Fair-value risk securities, such as certificates of deposit and money market therefore corresponds to opportunity cost in the event of a fall funds, traded with leading banks (with a minimum A2/A/A in interest rates. rating issued by Moody’s or Fitch). - Cash flow risk on floating rate net debt, corresponding to the impact on finance costs of a change in interest rates. sole purpose of reducing its overall exposure to currency and The interest rate swap expired in December 2012. Since its disqualification in 2011 it has not been considered as a hedging instrument for accounting purposes. The cost of initiating this cash flow hedge had no material impact. At October 31, 2012, the Group’s exposure to interest rate risk by maturity (before hedging) was as follows: Fixed-rate debt limited to regulated markets or over-the-counter transactions with leading financial institutions. The Group is exposed to credit risk on derivative financial instruments if a counterparty To limit this risk, derivatives are contracted with a wide range of leading counterparties. Counterparty risk related to trade receivables is limited due to the large number of customers in the portfolio and their Total Net floating-rate debt interest rate risk arising from its normal operations. These are (in € millions) Floating-rate debt* The Group uses derivative financial instruments for the fails to meet its commitments. The Group has a combination of fixed- and floating-rate debt. Cash and cash equivalents Investments are diversified and involve investment-grade Less More than 1 to 5 than 5 one years years year (65) (65) 64 36 28 (1) (29) 28 0 119 11 98 10 (18) 126 10 Total net debt 118 * including short-term bank loans and overdrafts geographical dispersion. No counterparty accounts for more than 10% of revenues. The characteristics of the Group’s debt are detailed in Note 18.3. A one-point increase in short-term interest rates applied to the Group’s gross floating rate debt would lead to a €0.6 million increase in finance costs. Applied to net debt, the impact would be insignificant. 166 2012 Annual Report FINANCIAL STATEMENTS 19.4.2. MAXIMUM EXPOSURE TO CREDIT RISK (in € millions) 19.5.2. LIQUIDITY RISK OF FINANCIAL LIABILITIES AND DEBT COVENANTS 10.31.11 10.31.12 Other financial assets (1) 62 64 Liquidity risk is managed by using diversified sources of Trade receivables and related accounts 55 46 Other assets (2) 58 59 Some of the Group’s debt facilities include early repayment Derivative financial assets (3) 1 2 Marketable securities 5 11 Cash and cash equivalents 50 52 Financial guarantees and offbalance-sheet commitments 16 16 MAXIMUM EXPOSURE TO CREDIT RISK financing. clauses that are triggered if debt covenants are breached or assets are sold. Disposals made during the fiscal year did not trigger early repayments or changes in the limit of the syndicated line of credit. This line could be partially reimbursed if the amount of divested assets exceeds €84 million. The most restrictive bank covenants at October 31, 2012 relate to the €100 million syndicated line of credit: 247 250 - Off-balance-sheet commitments: less than €200 million (1) See Note 9.3. - Gearing (net debt/equity): less than 1 (2) See Note 11: excluding prepaid expenses and including €38 million in tax receivables - Leverage ratio (net debt/EBITDA (3) Concerns foreign exchange derivatives only. - Fixed charge cover (EBITDAR (1) ): less than 3 in 2012 and less than 2.5 in 2013 and 2014; (2) / (rents + net interest)): greater than 1.4 in 2012, 2013 and 2014. 19.5. LIQUIDITY RISK At October 31, 2012, the covenants had been met: 19.5.1. LIQUIDITY LEVEL - Off-balance-sheet commitments: less than €200 million The table below presents the Group’s liquidity position: (€123 million) - Gearing: less than 1 (0.23) (in € millions) (1) - Leverage (net debt/EBITDA ): less than 3 (0.86) 10.31.11 10.31.12 56 65 8 10 (1) - o/w subsidiaries and branches 48 55 (2) Lines of credit not drawn down: 116 93 90 80 Cash and cash equivalents: - o/w CMSA - o/w syndicated line of credit - o/w confirmed and unconfirmed lines Total gross liquidity Short-term borrowings and interestbearing liabilities Net liquidity after deduction of short-term borrowings and interest-bearing liabilities - Fixed charge cover: more than 1.40 (1.74) Village Operating Income before depreciation and amortization and provisions net of reversals and credit card costs. EBITDA before deduction of rents 19.5.3. LIQUIDITY RISK OF FOREIGN EXCHANGE DERIVATIVES AND INVESTMENTS 26 13 172 158 33 47 139 111 Given the crisis in the financial markets, cash is invested in short-term, highly liquid instruments whose value is unlikely to fluctuate greatly, primarily money market funds and certificates of deposit (see Note 19.4). The portfolio of foreign exchange derivatives consists only of At October 31, 2012, only €20 million had been drawn on the straightforward and liquid products. The derivatives portfolio undergoes regular valuation. syndicated credit line. This line was renegotiated in December 2011, extending its term by two years until December 2014. The Group may from time to time be subject to certain legal or economic restrictions limiting or restricting financial flows to the Parent Company. The amount of cash that may be subject to restriction is estimated at €8 million at October 31, 2012. 2012 Annual Report 167 FINANCIAL STATEMENTS NOTE 20. OTHER LIABILITIES (in € millions) At October 31, 2012, accrued taxes comprised mainly taxes 10.31.11 10.31.12 Government grants related to disposals in France, including the sale of Méribel 33 30 Accrued rentals 7 7 Liabilities with associates (recorded under other current Other liabilities 1 0 liabilities) totaled €1 million as at October 31, 2012, versus €3 41 37 million on October 31, 2011. This reduction of €2 million was 8 9 due to the paying up of equity in the associate Valmorel Bois Accrued personnel costs 45 45 Accrued taxes Payables due to suppliers of noncurrent assets 17 22 8 17 Deferred income 41 46 Other liabilities 15 8 134 147 Total other non-current liabilities Accrued expenses Total other current liabilities Aspen Park Village. de la Croix. The change in suppliers of non-current assets is related to the timing of work carried out at the end of the fiscal year. NOTE 21. EMPLOYEE BENEFITS EXPENSE AND NUMBER OF EMPLOYEES (in € millions) Wages and salaries 2011 2012 (215) (223) Employee benefits obligations (53) (54) Pension contributions (12) (13) Share-based payments (1) (1) Other employee benefits (9) (8) (290) (299) (5) (7) (295) (306) Employee benefits expense - Village Operating Income Employee benefits expense - Management of Assets Operating Income Total employee benefits expense - Operating Income NUMBER OF EMPLOYEES Total number of Group employees Full-time equivalent Full-time equivalent o/w seasonal workers and temporary contracts o/w seasonal workers and temporary contracts 2011 2012 2011 2012 12,974 12,827 6,413 6,491 At October 31, 2012, employees of Club Méditerranée SA had accumulated 143,000 hours in statutory employee training rights in France. 168 2012 Annual Report FINANCIAL STATEMENTS NOTE 22 – MANAGEMENT OF ASSETS OPERATING INCOME (in € millions) (in € millions) 2011 Disposals of Villages and other noncurrent assets Disposals of shares Cost of Village/site closures Real estate development Other costs Total Management of Assets Operating Income 2012 16 5 4 (7) (7) (1) Village opening costs Village deconsolidation costs / write-offs / impairment NOTE 23. OTHER OPERATING INCOME AND EXPENSE (19) 2011 2012 Restructuring costs (8) (10) Costs of claims and litigation (2) (4) Other Total Other Operating Income and Expense (1) (11) (14) (35) 1 (4) (3) (24) (26) NOTE 24. FINANCIAL INCOME/(EXPENSE) (in € millions) 2011 2012 3 3 Interest income FISCAL 2012 Interest expense on OCEANE/ORANE bonds (6) (7) Other interest expense (13) (9) in November 2011. Net interest income/(expense) (16) (13) Sales of securities of companies whose Villages are operated Exchange gains/(losses) (2) 2 by the Group totaling €4 million are recorded under Other 2 3 (16) (8) “Disposals of Villages and other non-current assets” includes mainly the result of the sale of the Méribel Aspen Park Village Management of Assets Operating Income (see Note 9.1 for Carthago securities and Note 9.2 for Société Immobilière de la Mer securities). “Cost of Village/site closures” includes the cost of Village closures for renovation or pending projects, as well as the Financial income/(expense) The improvement in net interest expense is mainly due to lower average debt and the optimization of the Group’s sources of financing. costs of Village closures in cases of force majeure totaling €2 “Other” includes the sale of a non-strategic holding and the million in 2012 and 2011. reversal of a provision on a loan in the amount of €4 million “Village deconsolidation costs / write-offs / impairment” (see Note 9). includes mainly asset impairments and the impact of provisions and costs related to the deconsolidation of Villages (this includes the result of the sale of Bora Bora and Lindeman Island). NOTE 25. ASSOCIATES SHARE OF INCOME OF FISCAL 2011 In 2011, “Impairment / write-offs / permanent closures” (in € millions) included €9 million in asset impairment and €10 million in provisions and costs associated with permanent Village closures. Disposals recorded under Management of Assets Operating Share of income of associates 2011 2012 1 2 Details of the share of income of associates are provided in Note 9.1. Income included proceeds from the disposal of shares of Italian companies whose villages were operated by the Group and proceeds from the transfer of Financière CMG shares to IFH. 2012 Annual Report 169 FINANCIAL STATEMENTS NOTE 26. EARNINGS PER SHARE NOTE 27. NOTES TO THE CONSOLIDATED STATEMENT OF CASH FLOWS 26.1. CALCULATION OF WEIGHTED AVERAGE NUMBER OF SHARES 26.1.1. BASIC EARNINGS PER SHARE 27.1 DEPRECIATION, PROVISIONS AMORTIZATION AND (in € millions) (in thousands of shares) Number of shares at November 1 Number of treasury shares at November 1 Weighted average number of treasury shares purchased/sold during the period 2011 2012 31,815 31,815 (222) (232) 17 14 Weighted average number of shares issued during the period Weighted average number of shares at October 31 3 31,600 (in € millions) Basic earnings/(loss) per share attributable to the Group 31,610 1 1 In accordance with IAS 33, ORANE bonds were taken into account in calculating basic earnings per share. 2011 2012 Amortization and provisions on intangible (1) assets 7 6 Depreciation and provisions on property, (2) plant and equipment 69 63 Provisions and other asset impairments (1) Depreciation, amortization and provisions 76 68 (1) Including €1 million in provisions under Management of Assets Operating Income in 2011 (2) Including depreciation and provisions under Management of Assets Operating Income of €4 million in 2012 and €10 million in 2011 Provisions on property, plant and equipment include asset impairments related to the closure of Villages amounting to €3 million. 27.2 CAPITAL EXPENDITURE (in € millions) 2011 26.1.2. DILUTED EARNINGS PER SHARE Purchase of intangible assets (in thousands of shares) Purchase of property, plant and equipment 2011 Weighted average number of shares Dilutive potential ordinary shares (stock options) Diluted weighted average number of shares 2012 31,600 31,610 66 57 31,666 31,667 Purchase of non-current financial assets Acquisition of non-current assets 2012 (5) (7) (43) (41) (2) (2) (50) (50) Capital expenditure on property, plant and equipment and on intangible assets are described in Notes 7 and 8.1, respectively. In fiscal 2012, 1,331,877 potential ordinary shares (stock Capital expenditure on financial assets in 2012 and 2011 options and stock grants) were excluded from the calculation mainly related to fully paying up the equity in Valmorel Bois de because they were anti-dilutive (1,332,879 shares in fiscal la Croix, consolidated by the equity method (see Note 9.1). 2011). For the same reason, potential ordinary shares corresponding to the conversion of OCEANE 2015 bonds (4,888,401 shares) were not taken into account in the calculation in 2012 and 27.3 PROCEEDS FROM DISPOSALS OF NONCURRENT ASSETS (in € millions) 2011 insofar as they would have had an anti-dilutive effect.. No change was made to basic earnings for the calculation of diluted earnings. Disposals of Villages and other non-current assets Repayments of loans and deposits Proceeds from disposals of non-current assets 26.2. EARNINGS PER SHARE (in €) 2011 2012 18 40 1 2 19 42 FISCAL 2012 2011 2012 Basic earnings/(loss) per share 0.02 0.02 The disposal of the Villages of Méribel Aspen Park, Lindeman Diluted earnings/(loss) per share 0.02 0.02 Island and Bora Bora totaled €30 million, and the sale of There are no post-balance-sheet transactions that could affect the calculation of earnings per share. securities described in Notes 9.1 and 9.2 totaled €10 million. FISCAL 2011 Disposals of Villages and other non-current assets mainly concerned the sale price of Italian companies SAPO, STM and Torre d’Otranto. 170 2012 Annual Report FINANCIAL STATEMENTS 27.4 CHANGES IN WORKING CAPITAL 28.3. TRANSACTIONS WITH ASSOCIATES (in € millions) (in € millions) 2011 2012 Inventories (3) (4) Customers (8) 9 Customer prepayments 24 8 (10) 3 Trade payables 31.10.11 31.10.12 2 1 Other receivables Financial lease obligations Other liabilities 2 3 1 Associates (companies consolidated by the equity method at October 31, 2012) are listed in Note 9.1. Other receivables and prepaid expenses (1) (13) Other liabilities and deferred income (2) 3 Short-term provisions 1 (2) Total 1 4 In 2012, the Group sold 6.92% of its equity investment in the company SPFT - Carthago (see Note 9.1). Following the Group’s €7 million equity investment in Valmorel Bois de la Croix in 2010, the amount to be paid up, recorded in “Other liabilities”, amounted to €2 million at October 31, 2011. 28. NOTE RELATED PARTY TRANSACTIONS Rental payments to associates for the operation of certain Villages totaled €19 million in fiscal 2012 and €11 million in 28.1. TRANSACTIONS BETWEEN CLUB MÉDITERRANÉE SA AND ITS SUBSIDIARIES Club Méditerranée SA, the Parent Company, is responsible for setting the Group’s overall business strategy, including in business This amount was fully paid up in fiscal 2012. development, marketing, distribution and fiscal 2011. The future minimum lease commitments under the related contracts amounted to €180 million at October 31, 2012 and €208 million at October 31, 2011. 28.4. SENIOR MANAGEMENT COMPENSATION communication. It also handles support functions for its Disclosures of senior management compensation relate to the subsidiaries such as administration and finance, legal matters members of the Senior Management Committee and the Board and training. Funds are raised by the Parent Company, with of Directors as at October 31 of each year. justified exceptions, and cash surpluses are centralized. SHORT-TERM BENEFITS The Group’s main subsidiaries are listed in Note 32. Transactions between the Parent Company and its subsidiaries (related parties) are eliminated in the consolidated financial statements. 28.2 TRANSACTIONS WITH CLUB MÉDITERRANÉE’S MAIN SHAREHOLDERS AND COMPANIES THAT SHARE SENIOR MANAGERS Gross compensation and related benefits paid (including directors’ fees paid to members of the Board of Directors) came to €4.8 million in 2012, versus €4.3 million in 2011. POST-EMPLOYMENT BENEFITS Like all executives of Club Méditerranée SA, senior managers are covered by a supplementary defined-contribution pension The Group has signed lease contracts for the operation of plan managed by an outside fund, with contributions certain Villages with companies belonging to groups that could representing 5% of their gross compensation for the portion be considered related parties under IAS 24. These include capped at eight times the annual Social Security ceiling, Rolaco, Caisse de Dépôt et de Gestion, and SPFT - Carthago. beyond which the contribution rate is 10%. Total contributions Rent relating to these contracts expensed in the financial statements totaled €20 million in 2012 and €25 million in 2011. Future minimum lease commitments under the related to this plan paid on behalf of members of the Senior Management Committee amounted to €0.3 million in fiscal 2012, unchanged from fiscal 2011. contracts came to €267 million on October 31, 2012, versus The Board of Directors wished to allow the Chairman and Chief €307 million on October 31, 2011. Executive Officer to benefit from the continuity of all or part of his provident insurance and healthcare coverage in the same In October 2012, the Company sold its remaining stake in spirit as the Company’s employees. The Board thus decided to Société Immobilière de la Mer to a subsidiary of the Caisse de extend Henri Giscard d’Estaing’s provident insurance and Dépôt et de Gestion (see Note 9.2) for €2 million. healthcare coverage in the event of dismissal or mutual termination of his employment contract for a period of no more than nine months from the end of any notice period given for the Chairman and Chief Executive Officer. The total amount of the contribution for the maximum period of nine months would be €4,500. 2012 Annual Report 171 FINANCIAL STATEMENTS office. The proportion corresponds to the equivalent of 30% of LONG-TERM COMPENSATION Due to legislation passed in France in December 2008, corporate officers have not benefited from the stock option plan since 2010. To allow the corporate officers to participate in the Company’s the capital gain realized on the exercise of the stock options or the definitive acquisition of the shares received under share grants. This provision applies to stock options and bonus shares awarded as of 2007. TERMINATION BENEFITS performance, the Board of Directors decided in 2010 to create a long-term bonus compensation conditioned on performance Retirement obligations recognized for senior managers totaled and based on two criteria: €0.8 million in fiscal 2012, versus €0.5 million in 2011. - the first criterion, related to the achievement of the 2010-2012 COMMITMENTS AND GUARANTEES strategic plan, includes three elements: A Village EBITDA margin of at least 9.5%; a direct sales figure of at least 59%; a On December 10, 2008, the Company’s Board of Directors, in portfolio of 4/5-Trident Villages representing at least 64% of accordance with Article L.225-42-1 of the French Commercial total capacity; Code as modified by Act No. 2007-1223 of August 21, 2007, decided on the severance compensation due in the event of - the second criterion is linked to the share price: over three the termination years, with effect from November 1, 2009, a Club Méditerranée Vice-President, as well as on the performance targets to be share performance of at least 80% relative to the SBF 120. verified by the Board of Directors in order to determine the At the close of fiscal 2012, once the first of the criteria has payment of such compensation. been met and depending on the rate of achievement of the Severance compensation in the event of termination second criterion, the amount of the long-term compensation termination is due to gross or willful misconduct) would that may be paid to the corporate officers could vary between correspond to two years of gross pay (excluding the long-term 0.8x and 1.5x their annual basic salary. bonus compensation approved by the Board of Directors on At the end of the fiscal year, three of the four criteria had been June 10, 2010). Such payment is subject to achieving certain met, but because of the cumulative nature of these criteria, no performance criteria. long-term compensation was paid. In fiscal 2012, the reversal The performance criterion applied corresponds to the average of the provision amounted to €0.8 million. annual bonus actually paid (the “Bonus”) as a percentage of (1) of the Chairman and CEO and the Executive (1) (unless the target bonus used to calculate the bonus paid. The SHARE-BASED PAYMENTS average percentage is calculated for a reference period During fiscal 2012, a stock option plan was set up for members identical to that of the term of service, i.e., three years. of senior management and certain employees of Club This performance criterion is assessed and applied as follows: Méditerranée, with an exercise price of €16.13. Under the plan, 60,000 options were allocated to senior managers. The vesting of these options is subject to performance conditions related to the achievement of strategic corporate objectives. Since they - no severance compensation is awarded if the average of Bonuses received during the reference period is less than 40% of the target bonuses. are not linked to market data, these performance conditions - 50% of severance compensation is awarded if the average of were not factored into the valuation of Plan Q. The total fair Bonuses received during the reference period is at least 40% value of these Plan Q options, determined in accordance with of the target bonuses. IFRS 2, is €0.3 million. No stock options were granted to corporate officers under this plan. During fiscal 2011, a stock option plan was set up for members of senior management and certain employees of Club Méditerranée, with an exercise price of €17.32. Under this plan, 77,000 options were allocated to senior managers. The total - 100% of severance compensation is awarded if the average of Bonuses received during the reference period is at least 70% of the target bonuses. Severance compensation will be progressively increased on a linear basis between the upper and lower limits. fair value of these options, determined in accordance with (1) IFRS 2, was €0.3 million. No stock options were granted to Executive Vice-President is not covered under this provision. corporate officers under this plan. Termination at the initiative of the Chairman and CEO or In the event that severance payments are made to executive The cost recognized in fiscal 2012 for all these plans, as officers, the benefit of the stock options shall be maintained determined in accordance with IFRS 2, was €0.2 million, up after departure from the Company. from €0.5 million in fiscal 2011. Senior managers did not exercise any options during fiscal No loans or guarantees have been granted to or on behalf of corporate officers. years 2012 and 2011. Executive officers are required by law to retain a certain proportion of the shares acquired through the exercise of stock options and under share grants, for as long as they remain in 172 2012 Annual Report FINANCIAL STATEMENTS (1) NOTE 29. COMMITMENTS AND CONTINGENCIES 29.1. OFF-BALANCE-SHEET COMMITMENTS (in € millions) 10.31.11 10.31.12 Less than one More than 5 Total year 1 to 5 years years Total Europe - Africa 62 30 16 25 71 Americas 32 29 5 34 Asia 11 7 1 10 18 Total commitments given 106 66 17 40 123 Commitments received (2) 16 16 16 96 80 80 2 1 1 2 98 81 1 82 Commitments given Guarantees given (1) Mutual commitments Unused lines of credit Rent guarantees Total mutual commitments (1) Guarantees given in connection with travel and transport agent licenses (€47 million), sellers’ warranties relating to asset disposals (€29 million), performance bonds (€14 million), guarantees for credit card processors (€14 million) and rent guarantees (€11 million). (2) Commitments received by the Group relating to travel agencies amounted to €11 million. Guarantees received from contractors involved in Village renovation projects under private contracts totaled €5 million. Loans have been secured by mortgages and liens on the Group’s assets (see Notes 8.2.3, 9.1 and 18.3). 29.2 COMMITMENTS UNDER NON-CANCELABLE OPERATING LEASES The Group occupies offices and sales agencies under non-cancelable leases. Some office equipment and Village telephone and video equipment are also leased. Under the Group’s asset financing policy, certain Villages as well as other assets are also leased under non-cancelable operating leases. The following table shows the minimum future lease payments due under these non-cancelable operating leases. The amounts have been translated at the exchange rate prevailing at the reporting date. These rates are not discounted and are indexed to the last known rate. (in € millions) Total minimum future lease payments Europe - Africa Americas Asia Total minimum future lease payments 2013 2014 2015 2016 2017 2018 2021 2031 to 2020 to 2030 and beyond 1,017 125 123 116 114 112 238 164 32 5 4 4 4 4 11 - 25 - 239 15 14 14 13 11 31 54 87 1,288 145 141 134 131 127 280 218 112 Commitments under non-cancelable operating leases totaled €1,252 million at October 31, 2011. Rental expense recognized for operating leases totaled €155 million in Village Operating Income in fiscal 2012, compared to €144 million in fiscal 2011. 2012 Annual Report 173 FINANCIAL STATEMENTS NOTE 30. FEES PAID TO THE STATUTORY AUDITORS in € thousands Ernst & Young network 2012 Amount excl. VAT % 2011 Amount excl. VAT Deloitte network % 2012 Amount excl. VAT % 2011 Amount excl. VAT % Statutory audit, certification, review of separate and consolidated accounts - Issuer 491 52.6% 519 55.3% 398 58.6% 362 56.5% - Fully consolidated subsidiaries 395 42.3% 385 41.1% 201 29.6% 255 39.8% Audit-related services - Issuer 7 0.7% - Fully consolidated subsidiaries Sub-total 893 95.6% 904 96.4% 30 4.4% 11 1.7% 640 94.3% 9 1.4% 626 97.7% Other services provided to fully consolidated subsidiaries - Legal and tax advice 41 4.4% 34 3.6% 39 5.7% 15 2.3% Sub-total 41 4.4% 34 3.6% 39 5.7% 15 2.3% Total fees 934 100% 938 100% 679 100% 641 100% - Other NOTE 31 – SUBSEQUENT EVENTS No significant events occurred between the reporting date and the date of approval of the consolidated financial statements by the Board of Directors. 174 2012 Annual Report FINANCIAL STATEMENTS NOTE 32. SCOPE OF CONSOLIDATION AT OCTOBER 31, 2012 Member of the tax group GROUP Club Méditerranée SA Parent Company • % voting rights % interest Method Club Med Centre d’Appels Européen 100% 100% Full • Club Med Services 100% 100% Full • Club Med Marine 100% 100% Full • Hôteltour 100% 100% Full • Club Aquarius (formerly Loin) 100% 100% Full • SAS du Domaine de Dieulefit 100% 100% Full • Société de Gestion Hôtelière et de Tourisme SA - SGHT 100% 100% Full • Sté Immobilière des Résidences Touristiques - SIRT 100% 100% Full • Sté des Villages de Vacances 100% 100% Full • Club Med Villas et Chalets Holding 100% 100% Full • 100% 100% Full • 100% Full • Full • EUROPE - AFRICA France Club Med Villas et Chalets Club Med Chalets Valmorel (formerly CM Villas La 100% Caravelle) 100% Club Med Villas et Chalets Management 100% 38.15% 38.15% Vacances (Pty) Ltd 100% 100% Full Club Méditerranée South Africa (proprietary) Ltd 100% 100% Full 100% 100% Full 100% 100% Full 100% 100% Full 50% 50% Full Club Méditerranée SA Espagne 100% 100% Full Servicios Auxiliares del Club Mediterraneo – SACM 100% 100% Full Club Méditerranée UK Ltd 100% 100% Full Club Méditerranée Services Europe Ltd 100% 100% Full Club Méditerranée Hellas 100% 100% Full Funhotel Ltd (Ermioni) 100% 100% Full 100% 100% Full 84.43% 84.43% Full Club Méditerranée Albion Resorts Ltd 22.50% 22.50% Equity Albion Development Ltd 100% 100% Full 100% 100% Full 45% 45% Equity SAS Valmorel Bois de la Croix Equity South Africa Germany Club Méditerranée Deutschland Belgium Club Méditerranée SA Belge Croatia Club Méditerranée Odmaralista Egypt Belladona Hotels & Tourism Spain United Kingdom Greece Mauritius Holiday Villages Management Services Ltd Compagnie des Villages de Vacances de l’Isle de France – COVIFRA Israel Club Méditerranée Israël Ltd Italy New Cefalu Srl Only the Parent Company Club Méditerranée SA, whose financial statements are subject to publication, represents a significant share of the Group’s assets and revenue. 2012 Annual Report 175 FINANCIAL STATEMENTS % voting rights % interest 100% 100% Full 100% 100% Full 100% 100% 100% 100% Full Full Club Méditerranée Suisse 100% 100% Full Holiday Hotels AG Tunisia 50% 50% Full Club Méditerranée Voyages 100% 100% Full Club Med Basic Tunisie SPFT – Carthago 100% 100% 30.51% 32.24% 100% 100% Full 100% 100% Full Club Med Amérique du Sud 100% 100% Full • Vacation Resort 100% 100% Full • Club Med Ferias 100% 100% Full • 100% 100% Full Club Med Brasil SA 100% 100% Full Itaparica SA Empreendimentos Turisticos 51.60% 51.60% Full 50% 50% Full 100% 100% Full Société Villages Hôtels des Caraïbes – SVHC 53.91% 53.91% Full Société Hôtelière du Chablais 100% 100% Full Société Martiniquaise des Villages de Vacances 100% 10% Full Club Méditerranée (Bahamas) Ltd 100% 100% Full Columbus Isle Casino 100% 100% Full Holiday Village (Columbus Island) 100% 100% Full Shipping Cruise Services Ltd 100% 100% Full 100% 100% Full Club Med Management Services Inc. 100% 100% Full •• Club Med Sales Inc. 100% 100% Full •• Holiday Village of Sandpiper 100% 100% Full •• Sandpiper Resort Properties Inc/SRP 100% 100% Full •• Cancun Property SRL 100% 100% Full Ixtapa Property SRL 100% 100% Full Operadora de Aldeas Vacacionales SA de CV 100% 100% Full Vacation Properties de Mexico SA de CV 100% 100% Full Villa Playa Blanca SA 100% 100% Full Netherlands Club Méditerranée Holland BV Portugal Club Med Viagens lda Senegal Société Immobilière et de Gestion Hôtelière de Cap Skirring Société de Gestion Touristique du Cap Method Member of the tax group Switzerland Full Equity Turkey Akdeniz Turistik Tesisler A.S. Ukraine Club Méditerranée Ukraine SOUTH AMERICA France Argentina Club Med Argentina SRL Brazil Taipe Trancoso Empreendimentos SA NORTH AMERICA France Club Med Amérique du Nord • French West Indies • Bahamas Canada Club Med Sales Canada Inc. United States Mexico 176 2012 Annual Report FINANCIAL STATEMENTS % voting rights % interest Method 100% 100% Full 100% 100% Full 100% 100% Full 100% 100% Full 100% 100% Full 100% 100% Full 100% 100% Full 100% 100% Full 100% 100% Full 100% 100% Full Club Méditerranée KK 100% 100% Full SCM Leisure Development Co Ltd 100% 100% Full Holiday Villages of Malaysia Sdn Bhd 100% 100% Full Recreational Villages Sdn Bhd 100% 21% Full Vacances (Malaysia) Sdn Bhd 100% 100% Full Club Med Services Singapore Pte Ltd 100% 100% Full Vacances (Singapore) Pte Ltd 100% 100% Full 100% 100% Full Holiday Villages Thaïland Ltd 49.21% 49.21% Full Vacances Siam Club Med Ltd 100% 100% Full 99.94% 99.94% Full Member of the tax group Dominican Republic Holiday Village of Punta Cana (formerly Newco) Turks & Caicos Holiday Villages Providenciales Turks & Caicos Ltd ASIA Luxembourg Club Med Asie Australia Club Med Australia Pty Ltd China Shangaï CM Holidays Travel Agency Co Korea Club Med Vacances (Korea) Ltd Hong Kong Club Méditerranée Hong Kong Ltd Maldives Maldivian Holiday Villages Ltd India Club Méditerranée Services India Private Ltd Indonesia PT Bali Holiday Village Japan Malaysia Singapore Taiwan Club Med Vacances (Taiwan) Ltd. Thailand Polynesia Société Polynésienne des Villages de Vacances Full: Full consolidation Equity: Equity method Member of the tax group: France (•) and United States (••) 2012 Annual Report 177 FINANCIAL STATEMENTS 5.1.3 Statutory Auditors’ Report on the Consolidated Financial Statements To the Shareholders: Under the provisions of Article L.823-9 of the French In accordance with the terms of our appointment by the Annual Shareholders’ Meeting, we present you with the following report for the year ended October 31, 2012 on: • our examination of the accompanying annual consolidated financial statements of Club Méditerranée; Commercial Code relating to the justification of our assessments, we draw your attention to the following: • Note 2.9 “Impairment of assets” describes the accounting policies and methods used to determine asset impairments. As part of our assessment of the reasonableness of the underlying estimates, we assessed the appropriateness of • the justification of our assessments these accounting policies and methods, as well as of the disclosures made in the Notes. We also reviewed the • the specific procedures required by law. consistency of the underlying data and assumptions, and the The consolidated financial statements have been approved by documents provided. Furthermore, as stated in Notes 6.2 and the Board of Directors. Our responsibility is to express an 8.2.2 to the consolidated financial statements, sensitivity tests opinion on these financial statements based on our audit. were conducted to assess the robustness of the results. I. • Note 2.3.2 “Presentation of the income statement” sets out OPINION ON THE CONSOLIDATED FINANCIAL the elements included in Management of Assets Operating STATEMENTS We conducted our audit in accordance with the professional standards applicable in France. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the annual financial statements are free from material misstatement. An audit includes examining, on a test basis, or by other means of selection, the evidence supporting Income, including the costs of site closures, and Note 22 “Management of Assets Operating Income” presents the components of this aggregate. We assessed the appropriateness of the methods used and the consistency of the data and assumptions on which the estimates of Village deconsolidation costs are based. the amounts and disclosures presented in the consolidated The assessments were made in the context of our audit of the financial statements. An audit also includes assessing the consolidated financial statements, taken as a whole, and accounting principles used and significant estimates made by therefore contributed to the formation of the unqualified management, as well as evaluating the overall financial opinion expressed in the first part of this report. statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements have been properly prepared and give a true and fair view of the assets and liabilities, financial position and results of operations of the consolidated companies, in accordance with the International Financial Reporting Standards (IFRS) and related interpretations adopted by the European Union. II. Justification of our assessments III. SPECIFIC PROCEDURES In accordance with the professional standards applicable in France, we have also performed specific checks provided for by law to verify the information provided in the Group’s Management Report. We have no matters to report concerning the fairness of this information and its consistency with the consolidated financial statements. Neuilly-sur-Seine and Paris-La Défense, December 21, 2012 The Statutory Auditors DELOITTE & ASSOCIÉS Jean-François Viat ERNST & YOUNG AUDIT Jean-Pierre Letartre 178 2012 Annual Report FINANCIAL STATEMENTS 5.1.4. Group structure at October 31, 2012 Sales and marketing companies EUROPE AFRICA France Service companies CM Centre d’Appels Européen Real estate companies Service and real estate companies SAS Domaine de Dieulefit SVV SIRT CM Marine SAS Valmorel Bois de la Croix Other CMSA Club Aquarius (formerly Loin) SAS Hôteltour CM Villas et Chalets South Africa Vacances Pty Germany CM Deutschland Belgium CM Belgique SGHT CM Villas et Chalets Holding CM Services CM Villas et Chalets Management CM South Africa Ltd CM Odmaralista Croatia Belladona Hotels & Tourism Egypt Spain CM Chalets Valmorel CM Espagne SACM CM UK United Kingdom CM Services CM Hellas Greece HV Management Services Mauritius Covifra Funhotel Albion Development Ltd CM Albion Resorts Israel CM Israel New Cefalu Srl Italy Netherlands CM Holland Portugal CM Viagens Société de Gestion Touristique du Cap Senegal Switzerland CM Suisse Société Immobilière de Gestion Hôtelière de Cap Skirring Holiday Hotels SPFT – Carthago Tunisia Club Med Voyages CM Bazic Tunisie Akdeniz Turistik Tesisler Turkey Ukraine CM Ukraine SOUTH AMERICA Vacation Resort France CM Amérique du Sud CM Ferias Argentina Brazil CM Argentina Itaparica CM Brasil Taipe Trancoso Empredimentos 2012 Annual Report 179 FINANCIAL STATEMENTS Sales and marketing companies Service companies Real estate companies Service and real estate companies Other NORTH AMERICA CM Amérique du Nord France Sté Martiniquaise des Villages de Vacances CM Bahamas French West Indies Bahamas Canada United States CM Sales Canada Inc. CM Sales Mexico CM Management Services Operadora de Aldeas Vacacionales SVHC Sté Hôtelière du Chablais Holiday Village Columbus Isle Casino (Columbus Island) Shipping Cruise Services Sandpiper Resort Properties Holiday Village of Sandpiper Villa Playa Blanca Ixtapa SRL Vacation Properties de Mexico Cancun SRL HV of Punta Cana HV Providenciales Dominican Republic Turks & Caicos ASIA CM Asie Luxembourg Australia CM Australia China Shangaï CM Holidays Travel Agency Co CM Vacances Korea Korea SPVV Polynesia Hong Kong CM Hong Kong Maldivian HV Maldives PT Bali HV Indonesia India CM Services India Private Ltd Japan CM KK Malaysia Vacances (Malaysia) CM Services (Singapore) SCM Leisure Development Co Singapore Taiwan CM Vacances (Taiwan) Thailand Vacances Siam CM 180 HV Malaysia Recreational Villages Sdn Bhd Vacances (Singapore) HV (Thaïland) 2012 Annual Report FINANCIAL STATEMENTS 5.2. SEPARATE FINANCIAL STATEMENTS 5.2.1. Summary PARENT COMPANY STATEMENT OF FINANCIAL POSITION ASSETS 10.31.11 10.31.12 Net Cost Depreciation, amortization and provisions - 1 (1) - Software and licensing 29 131 (101) 30 Goodwill 10 10 - 10 (in € millions) Notes Research and development expense Other intangible assets Intangible assets 3-1 Land Net 4 5 - 5 43 147 (102) 45 4 3 - 3 Buildings 11 26 (21) 5 Buildings on land of third parties 79 170 (95) 75 Machinery and equipment 23 88 (68) 20 8 39 (31) 8 Other property, plant and equipment Property, plant and equipment 3-2 125 326 (215) 111 Property, plant and equipment under construction 3-2 6 10 - 10 314 772 (482) 290 Receivables from investee companies 83 55 - 55 Loans and other non-current financial assets 43 44 - 44 440 871 (482) 389 614 1,354 (799) 555 Investments Non-current financial assets 3-3 Total non-current assets Inventories 4 4 - 4 Trade receivables 3-4 38 33 (3) 30 Other receivables 3-5 324 376 (22) 354 Marketable securities 3-6 4 8 (4) 4 Deposits and cash 3-6 9 10 - 10 379 431 (29) 402 Current assets Prepaid expenses 3-13-1 29 36 - 36 Issue costs of debt Translation adjustments (assets) 3-13-5 3-14 3 1 3 2 - 3 2 1,026 1,826 (828) 998 Total assets 2012 Annual Report 181 FINANCIAL STATEMENTS EQUITY AND LIABILITIES Notes 10.31.11 10.31.12 Share capital 121 127 Additional paid-in capital 604 611 7 7 Retained earnings/(losses) (322) (315) Net profit/(loss) for the year 7 (4) 417 426 13 - 13 - 9 8 32 29 41 37 Bonds 85 85 Bank loans 97 59 131 135 313 279 Customer prepayments 59 57 Trade payables 76 82 Tax and social security liabilities 38 39 114 121 5 6 24 28 29 34 515 491 3-13-2 38 43 3-14 2 1 1,026 998 (in € millions) Legal reserve Shareholders’ equity 3-7-1 ORANE Other equity 3-7-2 Provisions for contingencies Provisions for losses Provisions for contingencies and losses 3-8 Miscellaneous borrowings and interest-bearing liabilities Borrowings and interest-bearing liabilities Operating liabilities 3-10 3-11 Liabilities on fixed assets and associated accounts Other liabilities Miscellaneous liabilities 3-12 Total liabilities Deferred income Translation adjustments (liabilities) Total equity and liabilities 182 2012 Annual Report FINANCIAL STATEMENTS PARENT COMPANY INCOME STATEMENT (in € millions) Notes Vacation packages - tours - transportation Services and sales of goods Revenue 4-1-1 Capitalized goods and services Other income Reversals of provisions 4-3 Total income from ordinary activities 2011 2012 930 964 44 46 974 1,010 4 5 20 17 9 8 1,007 1,040 Purchases 4-2-1 (456) (469) Outside services 4-2-2 (307) (312) Taxes other than on income (15) (17) Employee benefits expense (180) (184) (25) (24) (4) (9) (2) (3) (989) (1 018) Operating income 18 22 Investment income 1 2 22 8 6 5 Reversals of provisions 19 11 Positive exchange differences 13 11 Total financial income 61 37 Depreciation, amortization and provision expenses (29) (34) Interest and similar charges (15) (11) Negative exchange differences (15) (7) Other financial expenses (3) (4) Total financial expenses (62) (56) (1) (19) 17 3 (10) (3) Income tax - (4) Net income/(loss) 7 (4) Depreciation and amortization expense Provision expense 4-3 Other charges Total losses from ordinary activities Income from other transferable securities and receivables from capitalized assets Other interest and similar income Financial income/(expense) 4-4 Pre-tax operating income Extraordinary income/(loss) 2012 Annual Report 4-5 183 FINANCIAL STATEMENTS CHANGES IN NET DEBT Notes 10.31.11 10.31.12 7 (4) (in € millions) OPERATING CASH FLOW Net profit for the year Elimination of elements not impacting cash or related to operations Depreciation, amortization and provisions on fixed assets 11-1 39 47 Other movements 11-2 (18) (21) Cash flow 28 22 Change in operating working capital requirements (4) 12 Net operating cash flow (A) 24 34 (5) (8) (21) (18) (2) (1) 11-3 (28) (27) 11-4 18 29 - - 18 29 (10) 2 26 (1) 26 (1) 40 35 Debt at beginning of period (340) (300) Debt at end of period (300) (265) NET CASH FROM (USED BY) INVESTMENT ACTIVITIES Impact of the change of the differences in cash on investment transactions Purchases of intangible assets Purchases of property, plant and equipment Purchases of non-current financial assets Total from (used by) investments Impact of the change of the differences in cash on divestment transactions Sale price of non-current assets Disposals of other non-current financial assets Total proceeds from disposals of non-current assets Net cash from (used by) investment activities (B) NET CASH USED IN FINANCING ACTIVITIES Other debt flows Net cash used in financing activities (C) Change in debt (A) + (B) + (C) 184 11-5 2012 Annual Report FINANCIAL STATEMENTS PARENT COMPANY RESULTS OVER FIVE YEARS (in € millions) 2008 2009 2010 2011 2012 I - EQUITY AT THE END OF THE YEAR Share capital 77 113 121 121 127 Number of shares issued 19,377,905 28,281,408 30,232,219 30,250,076 31,822,559 Number of shares paid (weighted) 19,377,905 28,281,408 30,232,219 30,250,076 31,822,559 1,113 992 932 974 1,010 73 84 16 44 46 (10) (1) 1 - (4) (1) (30) 5 7 (4) 3.25 2.93 0.56 1.45 1.32 (0.05) (1.06) 0.17 0.23 (0.13) - - - - - 8,442 7,203 7,295 6,882 6,286 200 189 174 180 184 II - OPERATIONS AND RESULTS FOR THE YEAR Pre-tax revenue Result before tax, employee shareholding, and depreciation, amortization and provision expenses Income taxes Result after tax, employee shareholding, and depreciation, amortization and provision expenses III - EARNINGS PER SHARE (in euros) Result after tax and employee shareholding, but before depreciation, amortization and provision expenses Result after tax, employee shareholding, and depreciation, amortization and provision expenses Dividend per share (full entitlement) IV - PERSONNEL Number of employees Amount of total salaries and benefits 2012 Annual Report 185 FINANCIAL STATEMENTS 5.2.2. Notes to the Parent Company Financial Statements - the business property tax (contribution foncière des entreprises, or CFE), assessed on the rental value of assets subject to property tax, has features similar to the former business tax. Club Méditerranée SA is a société anonyme (joint stock corporation) governed by the laws of France. Its registered office is at 11 Rue de Cambrai, 75957 Paris Cedex 19, France. Below are the notes to the Parent Company financial statements for the fiscal year ended October 31, 2012. The financial statements are expressed in millions of euros (€ - the levy on business added value (cotisation sur la valeur ajoutée des entreprises, or CVAE) is assessed on the added value produced by businesses. Both the CFE and the CVAE are recognized in the financial statements as operating expenses. millions) unless otherwise stated. 1. SIGNIFICANT EVENTS OF THE YEAR 2.1. COMPARABILITY OF FINANCIAL STATEMENTS 1.1. SIGNIFICANT EVENTS The Parent Company financial statements are comparable to In December 2011, a new 4-Trident mountain Village was opened at Valmorel in France. Three non-strategic Villages were permanently closed (Smir in Morocco, Djerba Méridiana and Nabeul in Tunisia). Club Med SA sold the Méribel Aspen Park Village for €20 million in November 2011. In May 2012, the Company repaid a €50 million loan secured those published in 2011. 2.2. EVALUATION METHODS The Company applies CRC Regulation No. 2002-10 dated December 12, 2002 relating to depreciation and amortization of assets and CRC Regulation No. 2004-06 dated November 23, 2004 relating to the definition, accounting treatment and measurement of assets. by Cancun assets ahead of schedule. The loan originally fell due on May 31, 2017. In June 2012, the balance of the ORANE bonds was redeemed in exchange for 1,564,492 new shares and 535 existing shares. 2.3. FOREIGN CURRENCY TRANSACTIONS A) ESTABLISHMENTS OPERATING ABROAD The financial statements of establishments operating abroad are translated into euros using the historical-rate method, as 1.2. SUBSEQUENT EVENTS follows: No significant event has occurred since the fiscal year-end. - for non-current assets and the corresponding depreciation and amortization expenses, the historical rate is applied 2. ACCOUNTING POLICIES AND METHODS - for monetary assets and liabilities, the closing rate is applied The general accounting conventions have been applied in - for the income statement (excluding depreciation and observance of the principle of prudence and in conformity with the legal and regulatory provisions applicable in France and with the basic assumptions aimed at providing a true picture of the Company: - continuity of operations; amortization expenses), the average rate for the period is applied. Translation differences are posted to “Financial income/(expense)” for the year. - consistency of accounting methods from one year to the next; B) REGISTERED OFFICE AND VILLAGES IN FRANCE - independence of fiscal years Income and expenses in foreign currencies are recorded at and in conformity with the general rules for preparing and presenting annual financial statements. their equivalent value in euros on the date of the transaction. Payables, receivables and cash assets in foreign currencies are stated at their equivalent value in euros at the fiscal year- The Company follows the rules set forth by the professional end. Differences arising on the translation of these assets and accounting plans for hotel industries (CNC Notice 27 dated liabilities in foreign currencies are posted to unrealized January 21, 1984) and travel agencies (CNC Notice 34 dated exchange gains and losses. A provision for contingencies is March 12, 1984). established to absorb unrealized exchange losses. The Finance Act of 2010 reformed French business tax (taxe professionelle), replacing it with the Contribution Economique Territoriale (Territorial Economic Contribution, or CET), which consists of two elements: 186 2012 Annual Report FINANCIAL STATEMENTS 2.4. INTANGIBLE ASSETS AND PROPERTY, PLANT AND EQUIPMENT to market multiples (to determine estimated fair value less Items posted in the accounts were measured by the historical- Cash flow projections for subsequent periods are estimated by cost method, with the exception of non-current assets a projection over the future duration of the lease, historical remeasured pursuant to the Act of December 29, 1976. data over three years, and the budget, based on the costs to sell). discounted value of the assets at the end of their useful lives. The costs of loans to finance capital expenditure are not included in the acquisition cost of the non-current assets. The discount rate used is determined based on the weighted average cost of capital. The amount of non-current development costs consists of the charges incurred from the time of the Company’s decision to When the values so determined are lower than the book value, undertake and complete the project. an impairment loss is recognized to write the assets down to their recoverable value. This is defined as the higher of the 2.4.1. INTANGIBLE ASSETS value in use and the fair value less costs to sell. Intangible assets comprise: Goodwill consists of the business and leasehold rights of the branch sales offices (see Note 3.1.1.). - Research and development expense - Software and licensing 2.4.2. PROPERTY, PLANT AND EQUIPMENT - Goodwill and leasehold rights of sales offices Property, plant and equipment are measured using the historical-cost method, which includes acquisition and - Other intangible assets and assets under development. production costs. Intangible assets are recorded at their acquisition or Production costs include materials and direct labor, as well as production cost (including incidental expenses) during the the costs for construction and development. period in which they were acquired. Amortization is calculated on a straight-line basis, depending on the expected useful life: on the useful life of the assets. Useful life is reviewed at each Financial information and management system Accounting and management ERP Reporting systems Villages management system HR management Other information systems Depreciation is calculated using the straight-line method based year-end and adjusted if necessary. The adjustments are 17 years 7 to 10 years 5 to 10 years 3 to 9 years 3 to 5 years treated as a change in accounting estimates and are made prospectively. The individual components of each item of property, plant and equipment are recognized separately when the estimated useful life is different from that of the asset as a whole. The main useful lives are as follows: Sales systems Booking system Internet Management revenue Other sales systems Office automation, software and licenses 26 years 3 to 5 years 13 years 3 to 8 years 3 to 5 years 3 to 10 years Other amortizable intangible assets Groundworks, foundations and structures 50 years Framing and roofing 30 years External and internal walls 25 years Utility installations (plumbing, electricity, heating, etc.) 20 years Fixed hotel equipment 15 years Fixtures and fittings (joinery, wall and floor coverings, windows, etc.) 10 years Other Useful lives are reviewed at each year-end and adjusted if necessary. The adjustments are treated as a change in accounting estimates and are made prospectively. 3 to 10 years Property, plant and equipment are subject to annual impairment tests. When the value in use or market value of non-current assets is less than the net book value, an The periods of amortization of the sales system and financial impairment loss is recorded to write the assets down to their information realizable value. system software are prolonged if further development of these applications changes their useful life. When Villages are built or renovated, the costs incurred are Goodwill shown under fixed assets under construction until the opening Goodwill (non-amortizable intangible assets) is subject to date of the Village, which is the starting point for these fixed impairment testing on an annual basis. Impairment tests are assets being placed in service. based on discounted future cash flows (to determine estimated value in use) and recoverable amounts estimated by reference 2012 Annual Report 187 FINANCIAL STATEMENTS 2.5. NON-CURRENT FINANCIAL ASSETS 2.6. INVENTORIES 2.5.1. INVESTMENTS Inventories are measured at the lower of cost, calculated by the weighted average cost method, and net realizable value. Equity securities are stated at their acquisition cost, less any Net realizable value is the estimated selling price in the impairment losses recorded when their market value falls ordinary course of business less the estimated costs of below the book value. completion and the estimated costs necessary to make the sale. The costs of securities posted to the statement of financial position do not include the costs associated with their acquisition. 2.7. RECEIVABLES Trade receivables are recognized and accounted for at the The market value is determined by reference to the share of initial amount of the invoice, net of write-downs of amounts equity that the securities represent, at the closing exchange deemed non-recoverable. rate for foreign companies. However, given the method of calculating market value, a decline in the currency is not always sufficient to justify an impairment of securities. An impairment loss is recorded when there is objective evidence that the Company will not be able to recover these debts. The amount of impairment varies depending on the The market value is adjusted where applicable to reflect the actual possibilities of recovering the debt, carefully evaluated intrinsic value of the companies. The criteria applied are as on the basis of the assets of the debtor, the complexity of the follows: recovery action and the general market situation. Bad debts - historical elements that were used to assess the original are written off when it is certain they will not be recovered. value of the securities; 2.8. CASH AND CASH EQUIVALENTS - current elements such as the profitability of the company or Cash and cash equivalents are held to meet the Company’s the real value of the underlying assets; short-term cash needs. They include cash at bank and in hand, - future elements corresponding to the prospects for profitability or realization [of gains] and to future economic trends. short-term deposits with an original maturity of less than three months and money market funds that are readily convertible into cash. Cash equivalents are defined as short-term, highly liquid investments that are readily convertible into known Calculating the value of the securities takes into particular amounts of cash and which are subject to an insignificant risk account the maturity of the business (for example, if the of changes in value. business is in a launch phase, no provision is established if future profitability is assured). Cash assets are recorded at their historical value. When the net asset value of such investment securities is higher than Write-downs are recorded on the securities, then on the loans their purchase price, it may not be used as the value on the and the current accounts, and finally, if necessary, a provision statement of financial position; conversely any unrealized for contingencies is established. losses are written down. 2.5.2. RECEIVABLES FROM INVESTEE COMPANIES 2.9. PROVISIONS LOSSES These are long-term loans to companies in which Club Méditerranée SA has an equity interest. At each period-end, FOR CONTINGENCIES AND Provisions are recorded when: the recoverability of loans is assessed and an impairment loss - the Company has a (legal or constructive) obligation to a is recognized if their recoverable amount is less than their third party resulting from a past event; book value. 2.5.3. LOANS AND OTHER NON-CURRENT FINANCIAL ASSETS Other non-current financial assets include deposits paid and - it is likely that an outflow of resources representing economic benefits will be required to extinguish the obligation, and - the amount of the obligation can be reliably estimated. other non-current receivables such as the vendor loan with Provisions for liability claims correspond to the estimation Financière CMG. The impairment principles for these assets made by an insurance broker of the risks associated with the are the same as for receivables from investee companies. civil and baggage liability litigation, declared on October 31 of every year. 188 2012 Annual Report FINANCIAL STATEMENTS 2.10. PENSIONS BENEFITS AND OTHER LONG-TERM Company employees are covered by various plans providing for the payment of supplementary pensions, length-of-service awards and other long-term benefits consistent with the laws and practices in the Company’s host countries. The Company applies CNC Recommendation No. 2003-R01 in this regard. A description of the Company’s main plans is provided in Note 3.9. Curtailments and settlements Gains or losses on the curtailment or settlement of definedbenefit plans are recognized when the curtailment or settlement occurs. The gain or loss on a curtailment or settlement comprises any resulting change in the present value of the defined-benefit obligation and any related actuarial gains and losses and past service cost that had not previously been recognized. 2.11. INTEREST-BEARING LIABILITIES POST-EMPLOYMENT BENEFITS 2.11.1. OCEANE (CONVERTIBLE BONDS EXCHANGEABLE Defined-contribution plans FOR NEW OR EXISTING SHARES) Contributions to government plans and other defined- At October 31, 2012, the Company’s debt included one contribution plans are recognized as an expense for the period OCEANE-type bond. Costs related to the issue of these bonds in which they are due. No provision is recorded as the are spread out in charges to be allocated over the life of the Company’s obligation is limited to its contributions to the plan. bonds. Accrued interest is recorded as interest expense in proportion to the number of days in the period. Defined-benefit plans Obligations under defined-benefit plans are measured by the projected unit credit method. This method involves the use of 2.11.2. CONFIRMED LINE OF CREDIT AND OTHER BORROWINGS long-term actuarial assumptions concerning demographic At October 31, 2012, the Company has a syndicated line of variables (such as employee turnover and mortality) and credit and other borrowings related to the La Pointe aux financial variables (such as future increases in salaries and Canonniers Village. discount rates). These variables are reviewed each year. Actuarial gains and losses – corresponding to the effect of changes in actuarial assumptions on the amount of the obligation – are recognized as explained below. These gains and losses represent assets or liabilities to be amortized. The interest cost, corresponding to the increase in the obligation due to the passage of time, is recognized in “Financial income/(expense)”. The covenants on these loans as at October 31, 2012 have been met (see Note 19.5.2. to the consolidated financial statements). The ratios are calculated based on the IFRS consolidated financial statements of Club Méditerranée Group as at October 31, 2012. The costs associated with securing these loans are spread out over the life of the loans under “Issue costs of debt”. Treatment of actuarial gains and losses 2.12. FINANCIAL INSTRUMENTS These actuarial gains and losses from post-employment benefits constitute assets or liabilities to be amortized. They The Company uses financial instruments to hedge the interest are recorded in the income statement according to the corridor rate risk for the floating-rate portion of its debt and to hedge method applied plan by plan. Under this method, actuarial net cash flows in foreign currencies for maturities of one year gains and losses are recognized in the income statement or less. when cumulative unrecognized gains and losses exceed the Since the hedges are allocated to events that may occur in the greater of 10% of the present value of the defined-benefit following year, the unrealized losses and gains resulting from obligation and 10% of the fair value of plan assets. The portion the remeasurement of hedging instruments are deferred at the of actuarial gains and losses that exceeds the 10% corridor is time of the transaction. amortized over the average remaining service lives of plan participants. 2.13. TREASURY SHARES Club Méditerranée shares held by the Company are Past service cost recognized under marketable securities. Gains or losses Past service cost is the increase in the present value of the realized on the sale of these treasury shares are recorded defined-benefit obligation resulting from changes to post- under “Financial income/(expense)”. employment benefits or other long-term benefits. Past service cost is recognized as an expense over the average period until 2.14. STOCK OPTIONS the benefits become vested. If the benefits are already vested, The Company has set up stock option plans for members of past service cost is recognized immediately. senior management and certain employees. The stock option plans provide for the issue of new shares that are not recognized as a capital increase until payments are 2012 Annual Report 189 FINANCIAL STATEMENTS - Hôteltour - SAS du Domaine de Dieulefit - Société Immobilière des Résidences Touristiques - Société des Villages de Vacances - Société Hôtelière du Chablais - Société de Gestion Hôtelière et de Tourisme provision. - Vacation Resort - “Transportation” revenues are recognized on the travel - Club Med Ferias - Club Med Villas et Chalets Holding - Club Med Villas et Chalets received. The latest plan implemented (Plan Q) was approved by the Board of Directors on March 12, 2012. The stock purchase plans do not provide for the issue of new shares. They refer to treasury shares. 2.15. REVENUES Services: - “Stay” revenues are recognized over the period of service date. - Other service revenues are recognized in the period in which the service is carried out. Sales of goods: revenue from the sale of goods is recognized - Club Med Chalets Valmorel (formerly CM Villas La Caravelle) when the goods are delivered and the significant risks and - Club Med Villas et Chalets Management - Club Med Services The Company has opted for the consolidated tax regime and Companies joining the tax group on November 1, 2011 has established itself as the head of a group of 18 subsidiaries. - None Companies exiting the tax group on November 1, 2011 Companies included in the tax group on November 1, - Club Med World Holding - Club Aquarius (formerly Loin Voyages) The tax agreements binding the Parent Company to the - Club Med Amérique du Nord - Club Med Amérique du Sud - Club Med Centre d’Appels Européen - Club Med Marine rewards of ownership are transferred to the buyer. 2.16. TAX CONSOLIDATION As at October 31, 2012 the scope of consolidation includes the following companies: 2011 subsidiaries are identical and provide that the corporation tax due from the tax group must be borne entirely by the Parent Company, without passing on the future tax savings to the subsidiaries. 3. NOTES TO THE STATEMENT OF FINANCIAL POSITION 3.1. INTANGIBLE ASSETS 3.1.1. COST Cost at 10.31.11 Acquisitions Placement in service Cost at October 31, 2012 1 - - 1 124 3 4 131 10 - - 10 4 5 (4) 5 139 8 - 147 (in € millions) Research and development expense Software and licensing Goodwill (1) (2) Other intangible fixed assets and assets under development Total gross intangible assets (1) Capital expenditures during the year focused mainly on improving the functionality of the sales information system. (2) Goodwill consists of the business and leasehold rights of the branch sales offices. 190 2012 Annual Report FINANCIAL STATEMENTS 3.1.2. AMORTIZATION AND IMPAIRMENT Amortization and provisions at 10.31.11 Accruals Reversals Amortization and provisions at October 31, 2012 (1) - - (1) Software and licensing (95) (6) - (101) Total amortization and provisions on intangible assets (96) (6) - (102) (in € millions) Research and development expense 3.2. PROPERTY, PLANT AND EQUIPMENT 3.2.1. COST (in € millions) Cost at 10.31.11 Acquisitions Sales and other (2) disposals Reclassifications and other Cost at October 31, 2012 4 - (1) - 3 285 12 (14) 1 284 45 7 (1) (2) 49 334 19 (16) (1) 336 Land Buildings, machinery and equipment Other property, plant and equipment and assets under construction Total gross property, plant and equipment (1) (1) Capital expenditures during the year mainly focused on the Villages of Yasmina (€4 million), Kamarina (€1 million), Chamonix (€1 million), Marrakech (€1 million), l’Alpe d’Huez la Sarenne (€1 million), Vittel (€1 million), Agadir (€1 million) and the sales offices (€2 million). (2) Disposals during the year related mainly to the sale of the Méribel Aspen Park Village (net book value of €5 million) 3.2.2. DEPRECIATION AND IMPAIRMENT Depreciation and impairment at 10.31.11 (in € millions) Buildings, machinery and equipment of Villages Accruals Disposals and (2) reversals Reclassifications and other Depreciation and impairment at October 31, 2012 (172) (19) 7 - (184) Other property, plant and equipment and assets under construction (31) (2) 2 - (31) Total depreciation and impairment on property, plant and equipment (203) (21) 9 - (215) 3.3. NON-CURRENT FINANCIAL ASSETS 3.3.1. COST Equity investments Receivables from investee companies Loans and other non-current financial assets Total non-current financial assets 2012 Annual Report Cost at 10.31.11 Acquisitions and other increases Sales and other disposals Reclassifications and other Cost at October 31, 2012 843 - (3) (68) 772 83 - - (28) 55 43 1 (1) 1 44 969 1 (4) (95) 871 191 FINANCIAL STATEMENTS Details of movements during the year: Sales and other Reclassifications disposals and other Acquisitions (in € millions) Capital increases through incorporation of receivables 2 Société de Gestion Hotelière et de Tourisme - SGHT 2 Merger (68) Club Med World Holding (68) Disposal - liquidation (3) SPFT - Carthago (2) Other (1) Other (2) Club Med Suisse (2) Subsidiaries and Investee Companies - (3) (68) Loans (28) Club Med Asie (28) SIGHC (2) Valmorel Bois de la Croix 3 Other (1) Receivables from investee companies Miscellaneous Loans and other non-current financial assets Changes in non-current financial assets - - (28) 1 (1) 1 1 (1) 1 1 (4) (95) In October 2012, the Company sold a 6.92% interest in SPFT Carthago for €5 million. 3.3.2. IMPAIRMENT (in € millions) Equity investments Total impairment of non-current financial assets (1) Impairment at 10.31.11 Expenses (1) Reversals (2) Reclassifications Impairment at (3) October 31, 2012 and other (529) (25) 5 67 (482) (529) (25) 5 67 (482) Expenses for impairment reflect the deterioration of the net worth of subsidiaries, including €10 million for Club Med Amérique du Sud, €8 million for Club Med Amérique du Nord and €2 million for Club Med Hellas (impact on “Financial income/(expense)”, see Note 4.4). (2) Impairment reversals mainly reflect €1 million on shares of SPFT-Carthago, €1 million on shares of Akdeniz Turistik Tesisler and €1 million on shares of CMCAE. (3 Reclassifications of €67 million are due to the merger of Club Med World Holding into Club Med SA. 3.4. TRADE RECEIVABLES Net at 10.31.11 Cost at October 31, 2012 Impairment Net at October 31, 2012 Trade receivables 38 33 (3) 30 Total trade receivables 38 33 (3) 30 (in € millions) 192 2012 Annual Report FINANCIAL STATEMENTS 3.5. OTHER RECEIVABLES (in € millions) Net at 10.31.11 Cost at October 31, 2012 Impairment Net at October 31, 2012 Amounts due from suppliers, advances paid and assets to be received (1) Current-account receivables (2) Social security and tax receivables Other receivables 5 5 - 5 291 21 7 339 25 7 (22) - 317 25 7 Total other receivables 324 376 (22) 354 (1) The increase in “Other receivables” is primarily due to the €10 million increase in current-account receivables with Club Med Amérique du Sud and the €11 million increase in current-account receivables with Club Med Management Services Inc. (2) The increase in “Social security and tax receivables” is primarily due to the €3 million increase in deductible value added tax. 3.6. CASH AND CASH EQUIVALENTS Net at 10.31.11 Cost at October 31, 2012 Impairment Net at October 31, 2012 Net asset value at October 31, 2012 1 3 1 - 1 1 7 (4) 3 9 10 - 10 13 18 (4) 14 (in € millions) Marketable securities Treasury shares (1) (2) Banks / cash in hand Total cash and cash equivalents (1) The marketable securities are money market funds. The net asset value corresponds to the market value at October 31, 2012. (2) Treasury shares correspond to: - treasury shares acquired under Plan H (stock options plan) - treasury shares acquired through a liquidity contract under share buyback programs authorized by the Annual Shareholders’ Meetings of March 3, 2011 and March 12, 2012. Treasury shares were amortized based on the average price in October 2012 (€12.62). During fiscal 2012, 535 Plan H shares were used to redeem 535 OCEANE bonds. Number of shares purchased Number at Number at October 31, Number Average price 10.31.11 2012 (€) Treasury shares 222,214 230,733 688,983 14.10 Number of shares sold Number 679,929 Average price (€) 14.07 3.7. CHANGE IN SHAREHOLDERS’ EQUITY AND OTHER EQUITY 3.7.1. CHANGE IN SHAREHOLDERS’ EQUITY At 10.31.11, before Appropriation (in € millions) Net appropriation of netof net profit for profit/(loss) for profit for the year fiscal 2011 the year At October 31, 2012, Capital increase ORANE before appropriation of net profit for the Proposed appropriation of net profit At October 31, 2012 after proposed appropriation of net profit year Number of shares at €4(1) Share capital Contribution, issue or merger premiums Legal reserve 30,250,076 7,991 1,564,492 31,822,559 121 - 6 127 604 - 7 611 7 (322) 7 Net profit/(loss) for the year 7 (7) (4) 417 - (4) EQUITY (319) 292 7 Retained earnings/(losses) SHAREHOLDERS’ 127 - 13 7 (315) 315 - (4) 4 - 426 - 426 (1) The number of shares remaining to be issued at October 31, 2012 under employee stock option and bonus share plans is 1,488,328. 2012 Annual Report 193 FINANCIAL STATEMENTS In fiscal 2012, 7,991 stock options were exercised. 3.7.1. CHANGE IN OTHER EQUITY 10.31.11 10.31.12 ORANE 13 - OTHER EQUITY 13 - 1,565,027 - (in € millions) Number of ORANE bonds In fiscal 2011, 17,777 ORANE bonds were redeemed for new shares. At October 31, 2012, the balance of the ORANE bonds was redeemed in exchange for 1,564,492 new shares and 535 existing shares. Features of the ORANE bond issue: Number of bonds issued ORANE 5,962,432 Expiry Nominal Coupon date value June 8, 2012 €8.55 5.00% Conversion ratio ORANE converted in 2009 ORANE converted in 2010 ORANE converted in 2011 ORANE converted in 2012 1 Club Méditerranée share for 1 bond 2,444,065 1,935,563 17,777 1,565,027 options will be exercisable from March 12, 2015 until March 3.7.3. DESCRIPTION OF STOCK OPTION AND BONUS 11, 2020; this Plan Q does not make provision for cash-based SHARE PLANS settlement. The option exercise price corresponds to the The stock options granted to members of senior management and certain permanent employees of the Group are exercisable for new shares, with the exception of Plan H options, which are exercisable for existing shares. The plans do not allow for options to be cash-settled and do not include any vesting conditions based on market conditions or performance targets. Since Plan O, no stock options have been allocated to corporate officers. All outstanding options granted until and through the year 2004 have a 10-year life. Those granted since 2005 have an eight-year life. average of the closing prices quoted for Club Méditerranée shares over the twenty trading days preceding the grant date. No stock options were granted to corporate officers under this plan. The vesting of rights allocated to members of the Senior Management Committee and the Leadership Committee (138,250 options) is conditioned on performance criteria. These performance criteria are linked to the achievement of the Company’s strategic objectives. Since they are not linked to market data, they were not factored into the valuation of Plan Q. In 2011, the Board of Directors granted members of senior management and certain employees 240,000 stock options at Plan G5 expired during fiscal 2012 without any of the options an exercise price of €17.32. These options are exercisable having been exercised. 7,991 stock options (Plan N) were from March 3, 2014 until March 2, 2019; this Plan P does not exercised in the fiscal year. No options were exercised by the make provision for cash-based settlement. The option corporate officers. exercise price corresponds to the average of the closing Plans G3 and G4 expired during fiscal 2011 without any of the options having been exercised. prices quoted for Club Méditerranée shares over the twenty trading days preceding the grant date. No stock options were granted to corporate officers under Plan P. As with Plan Q, the On March 12, 2012, the Board of Directors used the vesting of rights allocated to members of the Senior authorization given at the Annual Shareholders’ Meeting of Management Committee and the Leadership Committee March 3, 2011 to (152,640 options) is conditioned on performance criteria. grant members of senior management and certain employees 230,000 stock options at an exercise price of €16.13. These 194 2012 Annual Report FINANCIAL STATEMENTS 3.8. PROVISIONS FOR CONTINGENCIES AND LOSSES (1) Pension commitments (2) Long-term benefits Civil liability Financial risks (provisions for net worth of subsidiaries) Foreign exchange loss Provisions for special contingencies (3) - Provisions for legal and tax contingencies (4) - costs for restructuring and site closures Total provisions for contingencies and losses (1) (2) (3) (4) Accruals Reversals (utilized provisions) Reversals (unutilized provisions) Provisions at October 31, 2012 17 1 3 1 (1) 2 (1) (1) (1) 17 3 5 1 (3) - 3 1 2 (1) - 2 7 7 41 4 5 15 (1) (7) (14) (3) (5) 7 5 37 Provisions at 10.31.11 (in € millions) The methods of calculating the provision associated with pension commitments are laid out in Note 2.10. The detailed calculation is shown in Note 3.9. The provision is for long-term benefits for corporate officers. In 2012, this provision was reversed for €0.8 million. Provisions for litigation cover commercial claims, employee claims, and disputes with government agencies. The nature of the Group’s business and the fact that its operations are conducted in a large number of countries with differing regulations is a source of operating difficulties and can lead to disputes with suppliers, owners, employees or local authorities. Provisions related to the closure of Villages. PROVISIONS, CONTINGENT LIABILITIES AND CONTINGENT ASSETS Subsequent to the sale of Jet tours in 2008, the buyer objected to the sale price, which it considered too high. In January 2010 the buyer sued Club Méditerranée and its subsidiary Hôteltour, seeking compensation for the alleged harm. On March 30, 2012, the Nanterre Commercial Court dismissed all the buyer’s claims, a decision which the buyer appealed on May 9, 2012. The Company believes that the buyer’s action is unfounded. In fiscal 2011, a company that acquired a property complex in Italy from Club Méditerranée in 2005 took the Company to court to obtain the revocation, cancellation or termination of the sale contract. 3.9. PENSION COMMITMENTS: DEFINED BENEFIT PLANS 3.9.2. FUNDED STATUS OF DEFINED-BENEFIT PLANS 3.9.1. MAIN ACTUARIAL ASSUMPTIONS The Company’s obligations under defined-benefit plans are measured by the projected unit credit method. This method involves the use of long-term actuarial assumptions concerning demographic variables (such as employee turnover and mortality) and financial variables (such as future increases in salaries and discount (in € millions) Present value of the unfunded obligation Unrecognized actuarial gains and losses Net liability recognized in the statement of financial position 2011 2012 16 18 1 (1) 17 17 rates). These variables are reviewed each year. Actuarial gains and losses – corresponding to the effect of changes in actuarial assumptions on the amount of the obligation – are recognized as explained below. These actuarial differences are taken into account using the corridor method described in Note 2.10. “Pensions and other long-term benefits”. The assumptions made by the Company regarding the main plans are as follows: 2011 2012 Discount rate 4,3% 3,0% Long-term salary increases 3,6% 3,7% 2012 Annual Report 195 FINANCIAL STATEMENTS 3.9.3. CHANGES TO DEFINED-BENEFIT PLANS (in € millions) 3.10. INTEREST-BEARING LIABILITIES 2011 2012 3.10.1. BORROWINGS AND INTEREST-BEARING LIABILITIES Defined-benefit obligation at November 1 13 16 Service cost 1 1 Interest cost (discounting adjustment) 0 1 Actuarial (gains) and losses for the period 3 1 Paid benefits/transactions (1) (1) Defined-benefit obligation at periodend 16 18 10.31.11 10.31.12 Bonds 85 85 Bank loans and borrowings 97 59 Borrowings 69 17 Syndicated line of credit 10 20 LIABILITIES (in € millions) Accrued interest 2 Bank credit facilities 3.9.4. ANALYSIS OF DEFINED-BENEFIT PLAN COSTS (in € millions) Service cost Actuarial gains and losses recognized in the period Curtailments/settlements Cost recognized in employee benefits expense Interest cost Cost recognized in financial income/(expense) Total recognized (expense)/income 2011 (1) 0 - 0 1 (1) 0 0 (1) 0 (1) (1) (1) 22 131 135 Deposits received 1 1 Other similar loans and borrowings 1 1 129 133 313 279 Miscellaneous borrowings and interest-bearing liabilities 2012 (1) 16 Current-account payables Payables to investee companies Total borrowings and other interest-bearing liabilities The main interest-bearing liabilities are: - OCEANE 2015 : On October 7, 2010 a new OCEANE bond was issued for €80 million with a maturity date of November 1, 2015. OCEANE 2015 Amount of the issue (in €) 79,999,992 4,888,481 Senior managers are covered by a supplementary defined- Number of bonds issued Start date for interest accruals Maturity contribution pension plan managed by an outside fund, with Coupon 3.9.5. SENIOR MANAGEMENT PENSION contributions representing 5% of their gross compensation for the portion capped at eight times the annual Social Security Conversion ratio at maturity ceiling, beyond which the contribution rate is 10%. 07-10-10 01-11-15 6.11% 1 Club Méditerranée share for 1 bond Total contributions to this plan paid on behalf of members of At October 31, 2012, there were 4,888,401 OCEANE 2015 the Senior Management Committee amounted to €0.3 million bonds outstanding. in fiscal 2012, unchanged from fiscal 2011. Costs related to this OCEANE issue in the amount of €2 million are spread out in charges to be allocated over the life of the bonds. - Syndicated line of credit: (Expires in 2014): Club Med SA has a €100 million syndicated line of credit obtained on December 10, 2009 and expiring in December 2012. This line was renegotiated in December 2011, extending its term by two years until December 2014. This line of credit is subject to various bank covenants (see Note 19.5.2 to the consolidated financial statements). The syndicated line of credit is secured by a lien on the shares of companies that 196 2012 Annual Report FINANCIAL STATEMENTS own three of the Group’s Villages. At October 31, 2012, €20 3.12. MISCELLANEOUS LIABILITIES million of this line had been drawn. The costs associated with securing the line of credit, amounting to €2 million, are spread out over the life of the credit line under “Issue costs of debt”. -Loans : The balance of €17 million consists of the loan for La Pointe aux Canonniers Village (€17 million due in January 2018). 10.31.11 10.31.12 4 3 Suppliers of non-current assets - invoices not received 1 3 Total liabilities on fixed assets and associated accounts 5 6 18 24 (in € millions) Payables due to suppliers of non-current assets Current accounts This amortizable loan facility for the renovation of the La Pointe aux Canonniers Village is secured by a lien on the Miscellaneous payables 6 4 shares of the company that owns the Village. Total other non-current liabilities 24 28 Total miscellaneous noncurrent liabilities 29 34 The costs associated with the loan for the La Pointe aux Canonniers Village (€0.2 million) are spread out over 10.5 years under “Issue costs of debt”. The loan for Cancun (€50 million due in May 2017) was repaid in advance on May 31, 2012 and the costs associated with the loan have been fully amortized. The €5 million increase in “Miscellaneous liabilities” mainly reflects the change in “Other non-current liabilities”. The current account with Club Med Centre d’Appel Européen (CMCAE) was increased by €8 million. Shares of SAS Valmorel Bois de la Croix were paid up in the amount of €2 3.10.2. GLOBAL BREAKDOWN BY CURRENCY million. Long-term borrowing and interest-bearing liabilities are mainly 3.13. ADJUSTMENT ACCOUNTS denominated in euros. 3.13.1. PREPAID EXPENSES 3.10.3. BORROWINGS AND INTEREST-BEARING Prepaid expenses recognized at year-end came to €36 million. By nature, they correspond to the items indicated above LIABILITIES: BREAKDOWN BY INTEREST RATE relating to purchases of goods or services to be delivered at a 10.31.11 10.31.12 166 122 Floating-rate interest-bearing liabilities 147 157 Total borrowings and other interest-bearing liabilities 313 279 (in € millions) Fixed-rate interest-bearing liabilities 3.11. OPERATING LIABILITIES 10.31.11 10.31.12 Trade payables 44 46 Suppliers - invoices not received 32 36 Total trade payables and associated accounts 76 82 Personnel 16 15 Corporate management bodies 14 13 8 11 38 39 114 121 (in € millions) later date, in whole or in part. 10.31.11 10.31.12 Transportation purchases 12 13 Rent 10 13 Tickets for vacation packages, bed and breakfasts, tours and other hotel services 3 4 Purchases of goods, raw materials and other services 4 6 29 36 (in € millions) Total prepaid expenses 3.13.2. DEFERRED INCOME Deferred income recognized at year-end came to €43 million. It mainly corresponds to the share of vacation packages used in the following year. Taxes other than on income Total tax and social security liabilities Total operating liabilities 2012 Annual Report (in € millions) Sales and marketing activity CM Gym brand Total deferred income 10.31.11 10.31.12 35 41 3 2 38 43 197 FINANCIAL STATEMENTS 4. NOTES TO THE INCOME STATEMENT 3.13.3. ACCRUED INCOME (in € millions) 10.31.11 10.31.12 3 3 1 1 - 1 Other accrued income 3 2 (in € millions) Vacation packages - tours transportation Total accrued income 7 7 Customers - invoices to be prepared Suppliers - assets to be received Tax and social security receivables 3.13.4. ACCRUED EXPENSES 10.31.11 10.31.12 Accrued interest on OCEANE 5 5 Interest on borrowings and bank overdrafts 2 - Suppliers - invoices not received 32 36 1 3 19 19 1 1 60 64 (in € millions) Suppliers - invoices not received on non-current assets Employees and other social institutions Budget Total accrued expenses 4.1. REVENUE 4.1.1. REVENUES BY BUSINESS CATEGORY 2011 2012 930 964 Services 31 31 Sales of goods 13 15 Total revenues 974 1,010 4.1.2. REVENUES BY GEOGRAPHICAL MARKET (in € millions) 2011 2012 Metropolitan France 563 616 Abroad 411 394 Total revenues 974 1,010 4.2. OPERATING EXPENSES 4.2.1. OPERATING EXPENSES: PURCHASES 3.13.5. ISSUE COSTS OF DEBT (in € millions) (in € millions) 10.31.11 10.31.12 3 3 2011 2012 54 56 176 175 176 186 underwriting of long-term borrowings, syndicated lines of credit, Purchases of goods and raw materials Tickets for vacation packages, bed and breakfasts, tours and other hotel services and the issue of OCEANE 2015 bonds still to be amortized. Transportation purchases 3.14. Translation adjustments Services 31 31 Other purchases 19 21 Total purchases 456 469 47% 46% Issue costs of debt These are commitment fees and expenses associated with the 10.31.11 10.31.12 Tunisian dinar 1 2 Total unrealized exchange loss 1 2 10.31.11 10.31.12 Swiss franc 1 - Other 1 1 Total unrealized exchange gain 2 1 (in € millions by currency) (in € millions by currency) 198 % of revenues 2012 Annual Report FINANCIAL STATEMENTS 4.2.2. Operating expenses: External Services 4.4. FINANCIAL INCOME/(EXPENSE) 2011 2012 109 118 Upkeep and maintenance 19 19 Commissions 55 55 3 3 24 24 9 9 Fees 20 16 Other outside services 68 68 (in € millions) Fixed-asset leases 2011 2012 (14) (9) (6) (3) - 2 OCEANE and ORANE coupons and redemption premium (6) (5) Amortization of issue costs for OCEANE and ORANE bonds (2) (2) - (1) 13 (10) Impact on net worth of subsidiaries 3 (16) Dividends received 2 2 Interest on loans, borrowings and current accounts 8 7 Gain/(loss) on cancelled shares - (3) (1) (19) (in € millions) Impact on Business: Interest Exchange gains/(losses) Credit card fees Advertising, promotion Provision for pension commitments Insurance Total outside services % of revenues 307 312 32% 31% Impact on Holding : (Expense)/Income from subsidiaries: Financial income/(expense) The negative change of €18 million from 2011 to 2012 is 4.3. OPERATING REVERSALS PROVISION EXPENSES AND mainly attributable to the deterioration in the net assets of subsidiaries of €19 million. 2011 2012 Provisions for contingencies and losses 3 1 Provisions for trade receivables 2 (1) (in € millions) Provisions for fixed assets - (1) Total operating provision expenses and reversals 5 (1) (in € millions) 4.5. EXTRAORDINARY PROFIT/(LOSS) 2011 2012 Sales of intangible, tangible and financial fixed assets (3) 19 Village deconsolidation costs (7) (22) (10) (3) Total extraordinary profit/(loss) The extraordinary result in 2011 mainly reflects a €7 million provision for costs of Village closures, the €5 million loss on the liquidation of shares of Hoteles y Campamentos (HOCASA), and the €3 million gain on the sale of shares of Italian investee companies. Disposals of fixed assets in 2012 consist primarily of the sale of the Méribel Aspen Park Village (€15 million) and the disposal of equity investments (€6 million). Club Med SA sold the remainder of its 2.5% interest in Société Immobilière de la Mer (SIM) and 6.92% of its stake in Société de Promotion et de Financement Touristique Carthago. Village deconsolidation costs in 2012 comprise mainly provisions and costs related to permanent closures of Villages as well as asset impairments. 2012 Annual Report 199 FINANCIAL STATEMENTS 4.6. CORPORATE INCOME TAX 4.6.1. TAX EXPENSE The tax group has a combined loss carried forward at October 31, 2012 of €242 million. 4.6.2. UNRECOGNIZED DEFERRED TAX RECEIVABLES AND PAYABLES 10.31.11 (in € millions) Assets Losses carried forward Equity and Liabilities Change Assets 265 10.31.12 Equity and Liabilities Assets 23 242 Equity and Liabilities The change of €23 million reflects a €5 million adjustment of the real bases for 2011 and an €18 million adjustment in taxable income for 2012. 5. OTHER INFORMATION 5.1. RECEIVABLES AND LIABILITIES BY DUE DATE RECEIVABLES Total 2012 At one year € millions At more than one year Of non-current assets Receivables from investee companies 55 55 Loans 10 Other non-current financial assets 34 Total receivables from non-current assets 99 3 Trade receivables and related accounts 33 33 Tax and social security receivables 25 25 Group and associates 339 144 Amounts due from suppliers, advances paid and assets to be received 5 5 Other receivables 7 7 Total receivables from current assets 409 214 Prepaid expenses 36 36 Issue costs of debt 3 1 2 Total receivables 547 254 293 3 7 34 96 Of current assets 200 195 195 2012 Annual Report FINANCIAL STATEMENTS Total 2012 Up to 1 year Between 1 and 5 years 85 5 80 Bank loans and borrowings at 2 years at origination 59 24 27 8 Miscellaneous borrowings and interest-bearing liabilities Total borrowings and other interest-bearing liabilities Advances and payments on account from customers Trade payables Tax and social security liabilities 135 279 57 82 39 29 57 82 39 107 135 143 Liabilities on fixed assets and associated accounts Group and associates Other liabilities Total liabilities Deferred income Total liabilities 6 24 4 212 43 534 6 24 4 212 41 282 2 109 143 LIABILITIES € millions Bonds More than 5 years 5.2. OFF-BALANCE-SHEET COMMITMENTS GIVEN OR RECEIVED CATEGORIES OF COMMITMENTS (in € millions) Miscellaneous (rents, loans, sales, etc.) Total COMMITMENTS AND GUARANTEES GIVEN Europe - Africa North America Fully consolidated companies Other 17 145 43 85 40 36 4 17 7 5 5 202 86 94 22 7 7 South America Asia/Pacific Total commitments and guarantees given COMMITMENTS AND GUARANTEES RECEIVED Received from travel agencies Write-off of receivables (return to better fortunes clause) 52 52 Construction - Building site work 3 3 Total commitments and guarantees received 62 10 MUTUAL COMMITMENTS Unutilized amounts of a confirmed line of credit Forward currency purchases/sales 80 80 Total mutual commitments 50 50 130 130 52 Severance compensation corresponding to two years of gross pay will be provided in the event of termination of the Chairman and Chief Executive Officer or the Executive Vice-President, unless termination is due to gross or willful misconduct (see Note 28.4. to the consolidated financial statements). 5.3. COMMITMENTS UNDER NON-CANCELABLE OPERATING LEASES Details of minimum future lease payments due under these non-cancelable operating leases are shown below. The amounts are indexed at the last known rate. Total rents payable 2013 2014 2015 2016 2017 2018 to 2022 2023 to 2032 2033 and beyond 955 118 116 111 110 108 298 89 5 (in € millions) Remaining rents due 2012 Annual Report 201 FINANCIAL STATEMENTS 6. AVERAGE NUMBER OF EMPLOYEES Largest average monthly staff number for the year is shown. 2011 2012 Executives 725 725 Employees 6,157 5,561 Total 6,882 6,286 Executives and permanent employees (registered office, country representative offices and G.O. Villages) 2,197 2,086 Other Village personnel 4,685 4,200 which can be broken down into: As at October 31, 2012, employees had accumulated 142,231 hours in statutory employee training rights in France. 202 2012 Annual Report SUBSIDIARIES AND EQUITY INVESTMENTS Club Méditerranée SA consolidates its direct subsidiaries (in € millions) Subsidiaries Club Aquarius (formerly Loin Voyages) Club Med Amérique du Nord Club Med Amérique du Sud Club Med Centre d’Appel Européen Club Med Marine Club Med Villas et Chalets Holding Domaine de Dieulefit Hôteltour Société de Gestion Hôtelière et de Tourisme Société Immobilière des Résidences Touristiques TOTAL SUBSIDIARIES IN FRANCE Akdeniz Turistik Tesisler Belladona Company for Hotel and Tourism Club Med Albion Resort Albion Development Ltd Club Med Asie Club Med Deutschland Club Med Holland Club Med Odmaralista Club Med Ukraine Club Med Services Club Med Viagens Club Méditerranée Belgique Club Méditerranée Espagne Club Méditerranée Hellas Club Méditerranée Israël Club Méditerranée Services Europe LTD Club Méditerranée Suisse Club Méditerranée UK CM Bazic Covifra Holiday Villages Management Services Immobiliaria Binigaus (1) New Cefalu Srl Servicios Auxiliares del Club Méditerranée Société Immobilière et de Gestion Hotelière du Cap Skirring Club Med South Africa Vacances Proprietary Ltd Currency Rate at October 31, 2012 of currency versus euro % held Equity capital * (in millions of local units) Book value of securities Impairment of securities Receivables from investee companies ** Impairment of loans and advances Net book value of securities, loans Amount of securities and guarantees Net profit/(loss) from last fiscal year (in millions of local units) Revenue from last fiscal year (in millions of local units) Dividends received during the year 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 1 (6) (11) 2 12 10 72 (1) - 11 341 47 17 27 8 77 7 3 (10) (279) (41) (15) (15) (5) (7) (3) 5 - - 1 62 11 2 12 8 72 - 1 - (12) (9) 1 (2) (1) (1) - 11 31 5 - - 100.00 50.00 22.50 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 84.43 100.00 50.00 45.00 100.00 27 36 15 3 41 (9) 1 (1) (5) 3 21 (17) 2 4 (3) 541 (120) 1 6 538 40 5 4 5 5 3 1 1 6 2 99 6 7 2 12 1 1 7 (375) (25) (1) (2) (3) (1) (3) (2) (55) (6) (5) (1) (1) 5 3 18 26 - - 168 15 5 3 3 5 1 6 62 2 2 38 1 6 1 6 8 - 4 5 (1) (12) (1) 1 (2) 1 1 (27) 127 1 - 43 6 4 9 6 25 3 16 3 12 61 2 55 11 138 1,436 - - 100.00 100.00 100.00 919 (1) 5 1 - - - - 1 - - 331 2 1,006 277 1 TOTAL FOREIGN SUBSIDIARIES 208 (105) 47 150 14 1 TOTAL SUBSIDIARIES 746 (480) 52 318 15 1 203 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR TRY EGP EUR EUR EUR EUR EUR HRK UAH EUR EUR EUR EUR EUR ILS GBP CHF GBP TND MUR MUR EUR EUR EUR XOF ZAR ZAR 2.331 7.918 7.527 10.570 5.040 0.807 1.208 0.807 2.034 39.400 39.400 655.957 11.269 11.269 (in € millions) Currency Rate at October 31, 2012 of currency versus euro % held Equity capital * (in millions of local units) Receivables from investee companies ** Impairment of loans and advances Net book value of securities, loans Amount of securities and guarantees Net profit/(loss) from last fiscal year (in millions of local units) Revenue from last fiscal year (in millions of local units) Dividends received during the year Book value of securities Impairment of securities 2 - - - - - - - - - 8 2 - - - 2 - (2) 59 - 17 7 - 3 - 10 2 - - - 12 2 Equity investments Sem Pompadour (2) International Fitness Holding EUR 19.90 EUR 11.16 EUR 38.15 Valmorel Bois de la Croix TOTAL EQUITY INVESTMENTS IN FRANCE Club Med Voyage (Tunisia) Holiday Hotels Immobiliaria Challenger (3) Société de Promotion et de Financement Touristique Carthago Société d’Etudes et de Promotion Touristique Hammamet (2) 9 TND CHF 2.034 1.208 EUR 49.00 50.00 33.33 TND 2.034 30.50 TND 2.034 18.50 3 0 - - - - - - 3 - - - 3 8 0 - 0 2 - 19 - 1 (1) - - - - - - - 67 8 11 2 (1) - - 11 1 - 11 1 4 1 - 17 (2) 15 8 - - - - - 26 (2) 3 27 10 1 772 (482) 55 345 25 2 TOTAL FOREIGN EQUITY INVESTMENTS Other equity interests (share of capital ownership less than 10%) TOTAL EQUITY INVESTMENTS OVERALL TOTAL - - 1 - - - Subsidiaries are companies in which the percentage holding is at least 50% and equity investments are companies in which the percentage holding is between 10% and 50% of the share capital. Information on French subsidiaries is based on the individual financial statements to October 31, 2012 (IFRS for others) * Equity capital including net profit/(loss) for the year ** Including interest on loans (1) Statement of financial position and income statement to 31.10.10 (2) Statement of financial position and income statement to December 31, 2011 (3) Statement of financial position and income statement not available (4) The €3 million convertible bond recognized under “Loans and other non-current financial assets” is not mentioned above 204 FINANCIAL STATEMENTS At October 31, 2011, Club Med SA had 11 French subsidiaries, 26 foreign subsidiaries, three French associates and five foreign associates. At October 31, 2012, Club Med SA had 10 French subsidiaries, 27 foreign subsidiaries, three French associates and five foreign associates. The French subsidiary Club Med World Holding was merged into Club Méditerranée SA. The Company acquired a 45% stake in New Cefalù Srl. Club Méditerranée sold 6.92% of its holdings in Société de Promotion et de Financement Touristique Carthago, reducing its stake in the company to 30.5%. 8. ITEMS RELATING TO ASSOCIATED ENTERPRISES AND EQUITY INVESTMENTS Gross amounts relating to enterprises (1) held as equity investment 745 27 Receivables from investee companies 52 3 Loans and other non-current financial assets - 3 338 1 24 - 133 - (in € millions) associated Assets Investments Other receivables Equity and Liabilities Other Group liabilities Other non-current financial liabilities Net income/(loss) Investment income (dividends) Other financial income Financial expenses (2) (2) (1) including Holiday Hotels (fully consolidated equity investment) (2) including expenses and reversals of provisions related to net worth of subsidiaries 1 1 19 1 (32) - 9. COMPENSATION TO MEMBERS OF THE ADMINISTRATIVE AND MANAGEMENT BODIES OF THE PARENT COMPANY (in € thousands) Total compensation allocated to Board members (directors’ fees paid to board members and non-voting directors) Gross amount of total compensation paid to members of the Senior Management Committee including the corporate officers for the year 2011 2012 305 305 4,036 4,514 10. PROFIT SHARING No profit-sharing reserve was released for the year under the Group’s derogation agreement. 2012 Annual Report 205 FINANCIAL STATEMENTS 11. NOTES TO THE STATEMENT OF CASH FLOWS 11.1. DEPRECIATION, AMORTIZATION AND PROVISIONS 2011 2012 5 6 Depreciation, amortization and provisions on property, plant and equipment 20 21 Depreciation, amortization and provisions on non-current financial assets 14 20 Depreciation, amortization and provisions 39 47 (in € millions) Depreciation, amortization and provisions on intangible assets 11.2. OTHER MOVEMENTS 2012 (in € millions) Provisions for trade receivables and provisions for contingencies related to subsidiaries’ net worth Impact of historical rate and latent change Merger loss Disposal gains/(losses), net (3) (1) 1 (2) 0 3 2 (19) Write-off of receivables and return to better fortune clause Other (16) (2) 0 (2) Other movements (18) (21) 2011 2012 (5) (21) (8) (18) (2) (1) (28) (27) 11.3. ACQUISITIONS OF NON-CURRENT ASSETS (in € millions) Purchase of intangible assets (1) Purchase of property, plant and equipment Purchase of non-current financial assets (2) Acquisition of non-current assets (1) The main capital expenditures on property, plant and equipment in 2012 are detailed in Note 3.2.1. (2) The main financial investments in 2012 are detailed in Note 3.3.1. 11.4. DISPOSALS Disposals in fiscal 2012 relate mainly to the sale of the Méribel Aspen Park Village and of securities (see Note 1.1). 11.5. NET CASH FROM (USED BY) FINANCING ACTIVITIES 2011 2012 Capital increase/loans with related parties (3) (1) Club Med Belgique (3) (in € millions) Miscellaneous Decrease/loans with related parties (1) 29 - Club Med Deutschland Club Aquarius Club Med Asie Albion Development Limited Net cash from (used by) financing activities 206 23 6 26 (1) 2012 Annual Report FINANCIAL STATEMENTS 5.2.3 Statutory Auditors’ Report on the Parent Company’s Financial Statements To the Shareholders: Note 2.5.1 “Equity securities” of the notes to the financial In accordance with the terms of our appointment by the Annual Shareholders’ Meeting, we present you with the following report for the year ended October 31, 2012 on: statements describes the assessment methods used for equity securities. We assessed the appropriateness of the accounting methods employed, examined, as needed, the related documentation, evaluated the consistency of the underlying • our examination of the accompanying annual financial data, and reviewed the calculations made by the Company. statements of Club Méditerranée (the Parent Company) Based on this work, we assessed the reasonableness of the estimates used. • the justification of our assessments These assessments were made in the context of our audit of • the specific procedures and disclosures required by law. the annual financial statements, taken as a whole, and The Parent Company Financial Statements have been therefore contributed to the formation of the unqualified approved by the Board of Directors. Our role is to express an opinion expressed in the first part of this report. opinion on these financial statements based on our audit. III. I. Opinion on financial statements the parent Specific procedures and disclosures company We have also performed the specific procedures required by law, in accordance with professional standards applicable in We conducted our audit in accordance with the professional standards applicable in France. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the annual financial statements are free from material misstatement. An audit includes examining, on a test basis, or by other means of selection, the evidence supporting the amounts and disclosures presented in the annual financial statements. An audit also includes assessing the accounting France. We have no matters to report concerning the fairness and consistency with the annual financial statements of the information provided in the Board of Directors’ Management Report and the documents addressed to the shareholders concerning the Company’s financial position and the annual financial statements. by With respect to the information provided pursuant to Article management, as well as evaluating the overall financial L.225-102-1 of the French Commercial Code on the statement presentation. We believe that our audits provide a compensation and benefits paid to corporate officers and reasonable basis for our opinion. commitments undertaken in their favor, we have verified the principles used and significant estimates made In our opinion, the annual financial statements have been properly prepared in accordance with French accounting rules and principles and provide a true and fair view of the results of operations for the year as well as the Company’s assets and liabilities and financial position at the end of the fiscal period. consistency of this information with the financial statements or with the data used a basis for the financial statements and, where applicable, with the supporting documents gathered by the Company from companies controlling the Company or controlled by the Company. On the basis of this work, we confirm the accuracy and fairness of this information. Pursuant to the law, we have verified that the Management II. Report contains the appropriate disclosures about the identity Justification of our assessments of holders of capital. Under the provisions of Article L.823-9 of the French Commercial Code relating to the justification of our assessments, we draw your attention to the following: Neuilly-sur-Seine and Paris-La Défense, December 21, 2012 The Statutory Auditors DELOITTE & ASSOCIÉS Jean-François Viat 2012 Annual Report ERNST & YOUNG AUDIT Jean-Pierre Letartre 207 ADDITIONAL LEGAL INFORMATION 6. ADDITIONAL LEGAL INFORMATION 6.1. GENERAL INFORMATION ABOUT CLUB MÉDITERRANÉE COMPANY NAME - the fitting out, management and maintenance of tourist accommodation establishments; - the provision of food and beverages and transportation by Club Méditerranée any means of its customers; - the organization of any trips, tours, and excursions; - the organization and/or supervision and/or teaching of all REGISTERED OFFICE sports, education, tourism, cultural or artistic activities, as well as the creation or operation of any equipment related thereto; - the supervision of children in dedicated facilities within the 11, rue de Cambrai – 75957 Paris Cedex 19 tourist accommodation establishments, and the organization for their benefit of entertainment (games, recreation, shows) and activities specific to their age group (educational, sports or LEGAL FORM AND GOVERNING LAW artistic activities); - the creation, organization, hosting and/or broadcast of media or promotional events, shows, parties and any provision of service related thereto; Club Méditerranée (the “Company”) is a French société - the drafting and signature of any and all contracts for the anonyme (joint stock corporation) governed by the laws of same purposes; France and by applicable regulations, including Articles L. 225- - the creation or acquisition, operation or management of any 17 to L. 225-56 of the French Commercial Code. and all businesses or facilities conducting the same activities; - the design, creation, manufacture, marketing – directly or DATE OF ESTABLISHMENT - DURATION indirectly including through any licensee – of any and all products and services that may be distributed under the brands, logos or emblems owned by the Company, or under any new brand, logo or emblem that the Company may own or register in The Company was established on November 12, 1957 and will be dissolved on October 31, 2095 unless it is wound up in advance or its term is extended by decision of an Extraordinary Shareholders’ Meeting. CORPORATE PURPOSE (ARTICLE 2 OF THE BYLAWS) the future. The Company may assist the Group subsidiaries by any means, including by extending loans, advances and credits in accordance with the laws and regulations in force. More generally, the Company may conduct all services, industrial, commercial or financial operations involving both movable property and real estate, including the acquisition, holding and management of interests by any means in any company or legal entity in existence or to be created, whether civil, industrial or commercial, that directly or indirectly relate to Club Méditerranée was established to: (i) develop, operate and market, whether directly or indirectly, tourist accommodation the corporate purpose as described above and any other similar or related purposes. establishments (vacation villages, tourist rentals, hotels, etc.), holiday centers and/or leisure/entertainment facilities, or cruise ships; (ii) develop, organize and market tourist and business packages including accommodation and/or transport; and (iii) INCORPORATION DETAILS generally carry out any and all activities relating thereto, whether directly or indirectly, in France or abroad, including: - the prospecting, promotion, purchase and/or sale and lease, 572 185 684 RCS PARIS - APE Code 5520 Z in any manner whatsoever, of any land, moveable property and real estate; - the carrying out of economic, financial and/or technical project studies; 208 2012 Annual Report ADDITIONAL LEGAL INFORMATION CONSULTATION OF CORPORATE DOCUMENTS designated in the related resolution. However, no distributions of reserves may be decided if distributable earnings for the year have not been fully distributed. Any losses recorded in the financial statements approved by the Shareholders’ Corporate documents (including the bylaws, reports and financial statements) are available at the Club Méditerranée headquarters, 11 rue de Cambrai - 75957 Paris Cedex 19, and Meeting are recorded in a special reserve account and set off against income earned in subsequent years until they have been absorbed in full. on the website www.clubmed-corporate.com. Article 37 of the bylaws provides that the Shareholders’ FISCAL YEAR Meeting may offer shareholders the option to receive all or part of the final distributed dividend in cash, or in shares. The same option may be offered in the case of an interim dividend payment. The method of payment of cash dividends is decided The Company’s fiscal year begins on November 1 and ends by the Shareholders’ Meeting or, failing that, by the Board of on October 31 of the following year. Directors. In all cases, dividends must be paid within nine months of the year-end, unless the court grants an extension. APPROPRIATION OF INCOME If the audited annual or interim financial statements show that the Company has generated a profit for the period – after Article 36 of the bylaws states that at least five percent of net deducting depreciation, amortization and provision expense as income for the year, less any prior year losses, is appropriated well as any prior year losses and any amounts to be to the legal reserve. This appropriation ceases to be appropriated to reserves pursuant to the law or the bylaws, compulsory once the legal reserve represents one tenth of the and taking into account any unappropriated retained earnings Company’s capital. However, if for any reason the legal – an interim dividend may be paid prior to the approval of the reserve falls to below one tenth of the capital, it must be financial statements for the year. Under no circumstances may restored to the required level by the same method. The interim dividends exceed the profit available for distribution income remaining, less any prior year losses and any other thus defined. amounts to be credited to reserves pursuant to the law or the Company’s bylaws, plus any unappropriated retained earnings brought forward from prior years, is then appropriated as follows: To any extraordinary reserves or to revenue reserves, or to carry forward, by decision of the Shareholders’ Meeting. SERVICES PROVIDED BY THE PARENT COMPANY TO SUBSIDIARIES Any remaining balance will be distributed among all shares. Except in the case of a capital reduction, no distributions are made to shareholders if shareholders’ equity represents - or would represent if the distribution were to be made – less than the sum of capital and non-distributable reserves. The Shareholders’ Meeting may also decide to pay all or part of the dividend out of revenue reserves or to effect an exceptional distribution of revenue reserves. In this case, the reserves The Group’s Parent Company, Club Méditerranée SA, performs a general management role for its subsidiaries and handles traditional support functions such as administration and finance, legal affairs, communication, marketing, human resources, training, IT and sales. These services are billed at cost. against which the dividend is to be charged must be 2011 Annual Report 209 ADDITIONAL LEGAL INFORMATION 6.2 REPORT OF THE BOARD OF DIRECTORS ON THE PROPOSED RESOLUTIONS We have called this Combined Shareholders’ Meeting to submit 20 resolutions for your approval, the purpose of which is described below. loss of €4,120,864, which we propose to allocate as follows: 2° APPROVAL OF RELATED-PARTY AGREEMENTS The fourth resolution concerns the related-party agreements (as per Article L.225-38 of the French Commercial Code) I. RESOLUTIONS WITHIN THE COMPETENCE OF THE ORDINARY SHAREHOLDERS’ MEETING As required by law, we are calling this Shareholders’ Meeting described in detail in the Statutory Auditors’ special report. Accordingly, we submit for your approval the related-party agreements concluded with the Caisse de Dépôt et de Gestion during the year ended 31 October 2012, namely; (i) within six months of the financial year-end to seek your approval holdings in Société Immobilière de la Mer; of the Company’s financial statements and the transactions reflected therein. Various other matters, which are described briefly below, also require your approval by ordinary resolution. an agreement with a subsidiary of Caisse de Dépôt et de Gestion du Maroc for the sale by Club Méditerranée of its (ii) agreements with one of the companies of the Caisse de Dépôt et de Gestion du Maroc Group to develop a new vacation Village at Chbika in southern Morocco. It is Their scope is explained below. further noted for all intents and purposes that these agreements were approved by the Board of Directors at its meeting of November 3, 2011 and were the subject of a prior affirmative vote at the Shareholders’ Meeting of 1° APPROVAL OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED OCTOBER 31, 2012 AND APPROPRIATION OF INCOME We also submit for your approval an addendum to the The first three resolutions cover consideration and approval of President, whereby (i) his gross annual base salary is increased Club by 2.1% effective April 1, 2012. Méditerranée’s separate and consolidated financial March 12, 2012. employment contract of Michel Wolfovski, Executive Vice- statements for the year ended October 31, 2012, and the proposed appropriation of the year’s net income. Accordingly, the first resolution approves the separate financial statements of Club Méditerranée for the year ended October 31, 2012. The second resolution approves the Group’s consolidated financial statements and the third resolution approves the appropriation of the year’s net result, a 3° BOARD OF DIRECTORS: DIRECTORS’ FEES APPROVAL OF Under the fifth resolution, we are proposing the sum of €305,000 in directors’ fees for the year from November 1, 2012 to October 31, 2013, unchanged from the amount approved by (In €) the Shareholders’ Meeting in previous years. The Board of 2012 Directors will have full discretion to allocate this sum among its Proposed allocation of net income voting and non-voting members as it deems appropriate). Net income/(loss) 2012 (4,120,864) Previous year’s retained earnings (315,601,207) Balance of retained earnings/(losses) in 2012 (319,722,071) In this regard, it should be noted that the directors’ fees have not been changed since November 1, 1999. after appropriation of net income/(loss) for 2012 Adjusted retained earnings “Additional paid-in capital” 611,133,957 Adjustment of all 2012 retained earnings against the (319,722,071) item “Additional paid-in capital” Total “Additional paid-in 4° AUTHORIZATION COMPANY’S SHARES TO TRADE IN THE The sixth resolution authorizes the Board of Directors to trade in the Company’s shares in accordance with Articles L.225-209 et seq. of the French Commercial Code, European Commission capital” after 291,411,886 Regulation 2273/2003 of December 22, 2003 implementing Directive 2003/6/EC of January 28, 2003, and Articles 241-1 to adjustment 241-6 of the Autorité des Marchés Financiers’ General Total retained earnings after adjustment 210 - 2012 Annual Report ADDITIONAL LEGAL INFORMATION Regulations or any regulations that may subsequently replace Meeting. Given the uncertainty surrounding fiscal 2013 earnings them. because of the downturn in the economy and the European This authorization would be suspended during a public offer for the Company and would be granted for a period of 18 months. It supersedes the existing authorization given in the eighth resolution of the Shareholders’ Meeting of March 12, 2012. For your information, we note that under the previous authorization, from March 12, 2012 until November 23, 2012, 449,316 shares tourism market, the Board believes that this option is preferable to paying a cash dividend for fiscal 2012. The maximum buyback price is set at €40 per share. It is proposed that the Company be allowed to assign a maximum of €127,290,396 to the operation, based on the number of shares, which stood at 31,822,559 as at October 31, 2012. were acquired by the Company under the liquidity contract. On We are also seeking full powers for the Board of Directors to November 23, 2012, the Company held 69,108 of its own implement this resolution and to delegate these powers in shares, corresponding to 0.2% of the share capital. accordance with the provisions of the law and the Company’s In accordance with the law, you are required to set the terms bylaws. and conditions of the program and the maximum authorized amounts. The Board of Directors is seeking authorization, which may be further delegated in accordance with the provisions of the law, to buy back shares of the Company for the following purposes: permitting transactions under a liquidity contract complying with a code of ethics approved by the Autorité des Marchés Financiers, entered into with an investment intermediary; and/or 5° REAPPOINTMENT OF DIRECTORS The terms of office of some directors expire at the next Shareholders’ Meeting; you are requested to vote on the reappointment, for a period of three years, of Mr. Dinin (seventh resolution), Mr. Pauget (eighth resolution) and CMVT International, represented by Mr. Benhalima (ninth resolution). allocating or selling shares under an employee stock ownership plan, or allocating or selling the shares, in any admissible form, to corporate officers and/or employees of the Company and/or the Group for any stock option plan or for Company or Group savings plans or bonus shares; and/or 6° REAPPOINTMENT OF STATUTORY AUDITORS The terms of office of the Statutory Auditors expire at the next Shareholders’ remitting the shares as payment, delivery or other, or exchanging them, in particular upon the issue or exercise of rights attached to shares or marketable securities giving immediate or future access to equity; and/or Meeting, and in accordance with the recommendation of the Audit Committee made in its meeting of June 4, 2012, you are requested to vote on the reappointment, for a period of six fiscal years, of Deloitte & Associés (tenth resolution) and Ernst & Young Audit (eleventh resolution) as standing statutory auditors, as well as Beas (twelfth resolution) paying for future business acquisitions or future mergers, demergers or acquisitions of assets in exchange for shares. The and Auditex (thirteenth resolution) as alternate statutory auditors. number of shares used for this purpose shall not at any time exceed 5% of the Company’s capital as at the transaction date, with this percentage applying to the capital restated for transactions impacting it after the date of this meeting; and/or cancelling the shares acquired, including any shares II. RESOLUTIONS WITHIN THE COMPETENCE OF THE EXTRAORDINARY SHAREHOLDERS’ MEETING purchased pursuant to earlier authorizations (provided that the Seven extraordinary resolutions will also be put to you for extraordinary resolution authorizing the Board to reduce the approval and are described below. Company’s capital is passed); and/or We have called this Extraordinary Shareholders’ Meeting to ask you to grant the Board of Directors new powers to issue any other purpose that is currently authorized by law or marketable securities, replacing the powers previously awarded applicable regulations or may be authorized in the future, to the Board by shareholders, which expire in May 2013. provided that the Company informs the shareholders of said new The aim of each of the requested powers is detailed below. purpose or purposes by press release or by any other legally authorized means. In light of this, at its meeting held on December 6, 2012, the Board of Directors indicated that it would like for shareholders to benefit from the Company’s improvements. This could be done by purchasing shares to be cancelled under the shareholder buyback program which is being submitted at this Shareholders’ 2012 Annual Report 1° POWER TO ISSUE SHARES, SECURITIES OR OTHER MARKETABLE INSTRUMENTS WITH PREEMPTIVE SUBSCRIPTION RIGHTS The fourteenth resolution delegates to the Board of Directors, for a period of twenty-six (26) months, the power of the Extraordinary Shareholders’ Meeting to proceed, as and when it 211 ADDITIONAL LEGAL INFORMATION sees fit, on one or more occasions and with shareholders’ preemptive subscription rights maintained, with the issue of shares, securities or marketable instruments (including free or paid subscription warrants or call options) giving, or potentially giving, access to the Company’s capital or entitling the allocation of debt securities. 2° POWER TO ISSUE SHARES OR SHARE EQUIVALENTS WITHOUT PREEMPTIVE SUBSCRIPTION RIGHTS, IN THE CONTEXT OF A PUBLIC OFFERING In the interest of the Company and its shareholders, the Board of Directors may issue shares or share equivalents on certain It is proposed that the maximum nominal amount of capital markets and in certain circumstances, without shareholders’ increases that may be made under this authorization be limited preemptive rights. to 50% of the share capital on the date of the Meeting or its equivalent in any other authorized currency, it being noted that the overall ceiling for capital increases carried out under this resolution or under the fifteenth, sixteenth, seventeenth and eighteenth resolutions put before this Meeting is fixed at 50% of the share capital on the date of the Meeting (the “Overall Ceiling”). the fifteenth resolution, to grant authority to the Board of Directors (with the power to further delegate according to law), for a period of twenty-six (26) months, to proceed, as and when it sees fit, in France or abroad and/or on the international market, by public offering, in euros or a foreign currency or a unit of account based on several currencies, on one or more occasions To this ceiling would be added, where applicable, the nominal amount of any additional shares issued to preserve, in accordance with the law and regulations and, where applicable, contractual provisions providing for other cases of adjustment, the rights of holders of securities giving access to the Company’s capital, options or warrants to purchase new shares, or rights to share grants. It is also proposed that the maximum nominal amount of debt securities giving access to the Company’s capital should not exceed The Extraordinary Shareholders’ Meeting is also requested in two hundred and twenty-five million and without preemptive subscription rights, with: (i) a capital increase, through the issue of shares or share equivalents issued for consideration or free of charge, governed by Articles L. 228-91 et seq. of the French Commercial Code and giving access to Company’s capital (whether new or existing shares in the Company); or (ii) the issue of marketable securities giving entitlement to the allocation of debt securities. euros In addition, in light of the financial transactions previously (€225,000,000) or the equivalent value, it being noted that this undertaken by the Company, please note that your Board does amount encompasses all debt securities which the Board of not intend to implement this authorization for purposes other Directors is authorized to issue under this resolution and the than the issuance of marketable securities giving access to the fifteenth, sixteenth and seventeenth resolutions. Company’s capital or the issuance of marketable securities You are asked to resolve that such issue(s) be reserved by entitling the allocation of debt securities. preference to shareholders who are entitled to subscribe thereto For any securities issue carried out under this resolution, it is in proportion to their number of shares and to authorize the proposed to provide that the Board shall be obligated to grant Board of Directors to grant shareholders the chance to apply for shareholders a priority subscription period. Accordingly, excess shares or share equivalents in proportion to their rights even though there is no preemptive subscription right, and not exceeding their request. If the applications for new shareholders shall have the option to avoid dilution by the shares as of right and, where appropriate, the applications for capital increase by subscribing to the capital increase ahead of excess shares have not absorbed the whole issue, the Board of non-shareholders, in proportion to the shareholder’s investment. Directors may apply, in the order of its choosing, one or more of the following measures: - to limit, in accordance with law, the amount of the transaction to the number of subscriptions received; or - to freely distribute all or part of the excess securities; or - to offer all or part of the excess securities to the public. In accordance with current legislation, the issue of shares or share equivalents giving access to the Company’s share capital will oblige shareholders to waive their preemptive rights to equity securities to which these shares or share equivalents could grant entitlement. The Shareholders are asked to grant full authority to the Board of Directors (with the power to further delegate according to the law) to implement this power. The maximum nominal amount of capital increases that may be made under this authorization shall be limited to 15% of the share capital on the date of the Meeting, noting that the amount of capital increases carried out under this authorization shall be deducted from the amount of the Overall Ceiling provided in the fourteenth resolution and that to these two ceilings shall be added, where applicable, the nominal amount of any shares issued to preserve, in accordance with law and, where applicable, contractual provisions providing for other cases of adjustment, the rights of holders of securities giving access to the Company’s capital, options or warrants to purchase shares, or rights to share grants. Shareholders are also invited to resolve that the maximum nominal amount of debt securities giving access to the Company’s capital may not exceed a ceiling of two hundred twenty-five million euros (€225,000,000) or the equivalent value, it being noted that this amount shall be deducted from the ceiling provided in the fourteenth resolution for debt securities. 212 2012 Annual Report ADDITIONAL LEGAL INFORMATION This authorization shall automatically entail the waiver, in favor it sees fit, in France or abroad and/or on the international market, of the holders of said securities, of shareholders’ preemptive in the context of an offering as referred to in Section II of Article rights to the shares to which such securities give entitlement. L.411-2 of the French Monetary and Financial Code, in euros or With respect to price, it is proposed that: - the price of shares issued directly shall be at least equal to the minimum required by the laws and regulations in effect at the a foreign currency or a unit of account based on several currencies, on one or more occasions, with: (i) a capital increase, through the issue of shares or share equivalents issued for consideration or free of charge, 4 time this authorization is used ; governed by Articles L. 228-91 et seq. of the French - the issue price of securities giving access to capital shall be Commercial Code and giving access to the Company’s such that, for each share issued as a result of the issuance of capital (whether new or existing shares in the Company); such securities, the sum collected immediately by the Company or plus, where applicable, any that may be collected later by the Company, is at least equal to the minimum subscription price defined in the preceding paragraph. In the event that subscriptions have not absorbed the entire issue of securities, you are asked to authorize the Board of Directors to implement, in the order of its choosing, one or more of the following measures: (ii) the issue of marketable securities giving entitlement to the allocation of debt securities. The maximum nominal amount of capital increases that may be made under this authorization shall not exceed 15% of the share capital on the date of the Meeting, noting that the amount of the capital increases carried out under this authorization shall be deducted from the amount of the Overall Ceiling provided in - it may limit the issue to the amount of subscriptions as the fourteenth resolution and from the amount of the ceiling provided by the laws in effect at the time of use of this provided in paragraph 2(i) of the fifteenth resolution. authorization; To these two ceilings shall be added, where applicable, the - it may freely distribute all or part of the excess shares among nominal amount of any shares issued to preserve, in the persons of its choice; accordance with the law and, where applicable, contractual - it may offer the excess shares or share equivalents to the public on the French market and/or abroad and/or on the international market. The Shareholders are asked to grant full authority to the Board of Directors (with the power to further delegate according to the law) to implement this power. provisions for other cases of adjustment, the rights of holders of securities giving access to the Company’s share capital, options or warrants to purchase shares, or rights to bonus shares. Shareholders are also invited to resolve that the maximum nominal amount of debt securities giving access to the Company’s capital may not exceed a ceiling of two hundred twenty-five million euros (€225,000,000) or the equivalent value, it being noted that this amount shall be deducted from the ceiling provided in paragraph 2 (iv) of the fourteenth resolution 3° DELEGATION OF AUTHORITY TO THE BOARD OF DIRECTORS TO ISSUE ORDINARY SHARES OR SHARE EQUIVALENTS, IN THE CONTEXT OF AN OFFERING AS REFERRED TO IN SECTION II OF ARTICLE L.411-2 OF THE FRENCH MONETARY AND FINANCIAL CODE for debt securities (it is also deducted from the ceiling provided in paragraph 2 (iv) of the fifteenth resolution). This authorization shall automatically entail the waiver, in favor of the holders of said securities, of shareholders’ preemptive rights to the shares to which such securities give entitlement. In the interest of the Company and its shareholders, the Board With respect to price, it is proposed that: of Directors may issue shares or share equivalents, on certain - the price of shares issued directly shall be at least equal to the markets and in certain circumstances, without the preemptive subscription right of shareholders, and by private placement. The Extraordinary Shareholders’ Meeting is also requested in the sixteenth resolution, to grant authority to the Board of Directors (with the power to further delegate according to law), for a period of twenty-six (26) months, to proceed, as and when 4 It is noted that at the date of publication of this Report, Article R.225-119 of the French Commercial Code provides that the issue price of shares without preemptive subscription rights by a public offering or an offering referred to in Section II of Article L. 411-2 of the French Monetary and Financial Code is at least equal to the weighted average of the last three trading sessions prior to fixing, less a maximum discount of 5%. 2012 Annual Report minimum required by the laws and regulations in effect at the 5 time this authorization is used ; - the issue price of securities giving access to capital shall be such that, for each share issued as a result of the issuance of such securities, the sum collected immediately by the Company 5 It is noted that at the date of publication of this Report, Article R.225-119 of the French Commercial Code provides that the issue price of shares without preemptive subscription rights by a public offering or an offering referred to in Section II of Article L. 411-2 of the French Monetary and Financial Code is at least equal to the weighted average of the last three trading sessions prior to fixing, less a maximum discount of 5%. 213 ADDITIONAL LEGAL INFORMATION plus, where applicable, any that may be collected later by the to issue new shares or other securities reserved for employees Company, is at least equal to the minimum subscription price of the Company and/or companies affiliated with the Company defined in the preceding paragraph. as defined in Article L.225-180 of the French Commercial Code, In the event that subscriptions have not absorbed the entire issue of securities, you are asked to authorize the Board of Directors to limit the issue to the amount of subscriptions as provided by the laws in effect at the time of use of this authorization. who participate in a company savings plan and/or a voluntary employee savings partnership plan, which employees may subscribe directly or through any collective investment fund, and (ii) to grant said employees bonus shares or other securities giving access to the Company’s share capital, within the limits stipulated by Articles L.3332-21 et seq. of the French Labor The Shareholders are asked to grant full authority to the Board of Directors (with the power to further delegate according to the law) to implement this power. Code. The nominal amount for an immediate or future capital increase resulting from all issues of shares or share equivalents carried out pursuant to the authorization granted to the Board of Directors by this resolution is 5% of the Company’s share capital on the date of the Meeting, it being noted that this 4° POWER TO ISSUE SHARES OR SHARE EQUIVALENTS IN CONSIDERATION FOR CONTRIBUTIONS IN KIND MADE TO THE COMPANY amount will be deducted from the Overall Ceiling provided in the The seventeenth resolution gives the Board of Directors, for a L.3332-19 of the French Labor Code . period of 26 months and for up to 10% of share capital, full powers to issue shares or share equivalents giving access to the Company’s share capital in consideration of contributions in kind made to the Company and comprising equity or other securities giving access to the capital of other companies, where Article L.225-148 of the French Commercial Code is not applicable. fourteenth resolution. The subscription price of shares issued under this authorization shall be determined by the conditions laid down in Article 6 This resolution constitutes a waiver of your preemptive subscription right in favor of these current or former employees belonging to a company savings plan or a voluntary employee savings partnership plan of the Company or firms or groups linked to the Company pursuant to Article L.225-180 of the French Commercial Code and Article L.3344-1 et seq. of the French Labor Code. It is noted that this decision would entail, as appropriate, the waiver of preemptive subscription rights. We ask that you grant full powers to the Board of Directors to implement this delegation of authority on one or more occasions, The nominal amount of the capital increase resulting from the in compliance with the conditions that have been established issue of securities in application of this authorization shall be and, in particular, all powers to determine the conditions of the deducted from the amount of the Overall Ceiling provided in the issue(s) completed by virtue of this delegation of authority, and fourteenth resolution above. in particular to: The Board of Directors will hold all powers to approve the valuation of the contributions and, concerning these contributions, record the transaction, allocate all costs, fees and rights to premiums (the Board being able to decide on the allocation of the balance), increase the share capital and modify the bylaws as appropriate. 5° DELEGATION OF AUTHORITY TO INCREASE THE SHARE CAPITAL IN FAVOR OF PARTICIPANTS IN A COMPANY SAVINGS PLAN The vote on the eighteenth resolution is within the context of - determine that the issues may take place directly with the beneficiaries or via the intermediary of collective investment funds; - determine the characteristics, amounts, terms and conditions of the issues to be carried out under this authorization. 6° AUTHORIZATION GRANTED TO THE BOARD OF DIRECTORS TO REDUCE THE SHARE CAPITAL BY CANCELING SHARES The nineteenth resolution authorizes the Board of Directors, for a period of eighteen (18) months and in accordance with Articles L.225-129-2 and L.225-129-6 of the French Commercial Code, which stipulate that, when any capital increase is decided, the Shareholders’ Meeting must vote on a capital increase reserved for employees and carried out under Articles L.3332-1 et seq. of the French Labor Code. You are therefore asked to grant the Board of Directors, for a period of twenty-six (26) months, the power of the Extraordinary Shareholders’ Meeting to decide, on one or more occasions (i) 214 6 At the date of publication of this Report, Article L.3332-19 of the French Labor Code provides that the subscription price of securities already listed on a regulated market may not exceed the average market price of the twenty trading days preceding the date of the decision to set the opening date of the subscription and, moreover, may not be more than 20% lower than this average, or 30% if the lock-up period provided by the plan pursuant to Articles L. 3332-25 and L. 3332-26 is greater than or equal to ten years. 2012 Annual Report ADDITIONAL LEGAL INFORMATION Articles L.225-209 et seq. of the French Commercial Code, to reduce the capital on one or more occasions in the proportions and at the times it deems appropriate by canceling all or part of 7° POWERS IN RESPECT OF ORDINARY AND EXTRAORDINARY RESOLUTIONS the shares held or purchased by the Company within the limits The twentieth and last resolution concerns powers for the permitted by law, which at present is 10% of the Company’s implementation share capital in a twenty-four (24) month period. This limit Shareholders’ Meeting. applies to the amount of capital after any adjustments for We trust that these resolutions will meet with your approval. of these resolutions adopted by the transactions made after the date of this Shareholders’ Meeting. The Board of Directors 2012 Annual Report 215 ADDITIONAL LEGAL INFORMATION 6.3 PROPOSED RESOLUTIONS A. 11. Renewal of Ernst & Young Audit mandate as principal statutory auditor (eleventh resolution) ORDINARY RESOLUTIONS 12. Renewal of Beas mandate as deputy statutory auditor (twelfth resolution) Board of Directors’ reports Chairman’s report on the practices and procedures of the Board of Directors and on the balanced representation of women and men on the Board Chairman’s report on the Company’s internal control and risk management procedures The Statutory Auditors’ reports, including the report commenting on the Chairman’s report on internal control procedures that are related to the preparation and processing of accounting and financial information, and verification of the establishment of other information required by the provisions of Article L.225-37 of the French Commercial Code 1. Consideration and approval of the transactions and parent company’s financial statements for the year ended October 31, 2012 (first resolution) 2. Consideration and approval of the transactions and consolidated financial statements for the year ended October 31, 2012 (second resolution) 3. Appropriation of net income for the fiscal year (third resolution) 4. Approval of the related-party agreements concluded during the year ended October 31, 2012 (fourth resolution) 5. Setting of annual directors’ fees (fifth resolution) 6. Authorization to trade in the Company’s shares (sixth resolution) 7. Renewal of Alain Dinin mandate as director (seventh resolution) 8. Renewal of Georges Pauget mandate as director (eighth resolution) 9. Renewal of CMVT International mandate as director (ninth resolution) 10. Renewal of Deloitte & Associés mandate as principal statutory auditor (tenth resolution) 13. Renewal of Auditex mandate as deputy statutory auditor (thirteenth resolution) B. EXTRAORDINARY RESOLUTIONS Board of Directors’ report Statutory Auditors’ special reports 14. Delegation of authority to the Board of Directors to issue ordinary shares or various securities with shareholders’ preemptive rights (fourteenth resolution) 15. Delegation of authority to the Board of Directors to issue ordinary shares or various securities without preemptive rights, in the context of a public offering (fifteenth resolution) 16. Delegation of authority to the Board of Directors to issue ordinary shares or various securities without preemptive rights, in the context of an offering as referred to in Section II of Article L.411-2 of the French Monetary and Financial Code (sixteenth resolution) 17. Delegation of authority to issue shares or various securities in consideration for contributions in kind provided to the Company within the limit of 10% of the share capital (seventeenth resolution) 18. Delegation of authority to the Board of Directors to increase the share capital by issuing shares or securities giving access to equity, reserved for participants in employee savings plans without preemptive rights in favor of same (eighteenth resolution) 19. Authorization to the Board of Directors to reduce the share capital by canceling shares (nineteenth resolution) 20. Powers (twentieth resolution) ======================== 216 2012 Annual Report 2012 Annual Report - Additional Legal Information A. ORDINARY RESOLUTIONS (in €) FIRST RESOLUTION – CONSIDERATION AND APPROVAL OF THE TRANSACTION 217 AND PARENT COMPANY FINANCIAL STATEMENTS OF THE COMPANY FOR THE YEAR ENDED OCTOBER 31, 2012 The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to ordinary meetings of the shareholders and having reviewed the reports of the Board of Directors, the Chairman’s report on the practices and procedures of the Board of Directors and on the balanced representation of women and men on the Board, the 2012 Proposed allocation of net income 2012 Net income / (loss) (4,120,864) Previous retained earnings (315,601,207) 2012 retained earnings balance after appropriation of 2012 net income / (loss) (319,722,071) Offset of retained earnings “Additional paid-in capital” 611,133,957 2012 retained earnings offset against “Additional paid-in capital” “Additional paid-in capital” after allocation (319,722,071) 291,411,886 Chairman’s report on the Company’s internal control and risk management procedures, and the Statutory Auditors’ reports, Retained earnings after allocation - as well as the parent company financial statements as presented by the Board of Directors, approves the financial The Shareholders’ Meeting notes that, in accordance with the statements for the year ended October 31, 2012 as presented legal provisions, no dividends have been paid in the last three by the Board of Directors, which show a net after-tax loss of fiscal years. €4,120,864, as well as the transactions reflected in these financial statements and summarized in these reports. FOURTH RESOLUTION - APPROVAL OF THE RELATED PARTY AGREEMENTS CONCLUDED DURING THE YEAR SECOND APPROVAL RESOLUTION OF THE – CONSIDERATION CONSOLIDATED AND FINANCIAL STATEMENTS FOR THE YEAR ENDED OCTOBER 31, 2012 ENDED OCTOBER 31, 2012 The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to ordinary meetings of the The Shareholders’ Meeting, having fulfilled the quorum and shareholders and having heard the Statutory Auditors’ special majority requirements pertaining to ordinary meetings of the report on related party agreements governed by Articles shareholders and having reviewed the reports of the Board of L.225-38 et seq. of the French Commercial Code, approves Directors, the Chairman’s report on the practices and the related party agreements concluded during the fiscal year procedures of the Board of Directors and on the balanced ended October 31, 2012. In compliance with Article L.225-40 representation of women and men on the Board, the of the French Commercial Code, the interested parties did not Chairman’s report on the Company’s internal control and risk take part in the votes affecting them. management procedures, and the Statutory Auditors’ reports, as well as the consolidated financial statements as presented by the Board of Directors, approves the consolidated financial FIFTH RESOLUTION – SETTING OF ANNUAL DIRECTORS’ statements for the year ended October 31, 2012 as presented FEES by the Board of Directors, which show a consolidated net profit of €2 million, including €1 million attributable to the Group, as well as the transactions reflected in these financial statements and summarized in these reports. The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to ordinary meetings of the shareholders and having considered the report of the Board of Directors, sets the total amount of directors' fees payable for the fiscal year from November 1, 2012 to October 31, 2013 at THIRD RESOLUTION - APPROPRIATION OF NET INCOME €305,000. The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to ordinary meetings of the SIXTH RESOLUTION –AUTHORIZATION TO TRADE IN THE shareholders, considering the recommendation of the Board of COMPANY’S SHARES Directors, resolves to appropriate the Company’s net loss for the fiscal year ending on October 31, 2012 of €4,120,864 as follows: The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to ordinary meetings of shareholders and having considered the report of the Board of Directors, authorizes the Board of Directors (with the power to further delegate according to law and the Company’s bylaws), to buy back or direct the buyback of shares of the Company in accordance with Articles L.225-209 et seq. of the French Commercial Code, European Commission Regulation 2273/2003 of December 22, 2003 implementing Directive 2012 Annual Report 217 ADDITIONAL LEGAL INFORMATION 2003/6/EC of January 28, 2003, and Articles 241-1 to 241-6 of transactions entered into pursuant to previous authorizations the AMF’s General Regulations or any regulations that may permitting the purchase or sale of shares after the date of this subsequently replace them. The number of shares of the meeting; the maximum amount that the Company may invest Company purchased under this authorization shall not in the share buyback program authorized under this resolution represent more than 10% of the Company’s capital at any is €127,290,396 based on 31,822,559 shares at October 31, given time, with this percentage applying to the capital 2012. restated for transactions impacting it after this Shareholders’ Meeting. In accordance with Article L.225-209 of the French Commercial Code, when shares are bought back to improve liquidity under the terms and conditions defined in the AMF’s General Regulation, the number of shares included in calculating the 10% ceiling corresponds to the number of shares purchased, minus the number of shares sold while the authorization is in effect. The Shareholders’ Meeting authorizes the Board of Directors (with the power to further delegate according to law and the Company’s bylaws) to buy back or direct the buyback of shares for the purpose of: (i) permitting transactions under a liquidity contract complying with a code of ethics approved by the Autorité des Marchés Financiers or other applicable provisions, entered into with a financial intermediary acting on an independent basis without any influence from the Company; and/or (ii) allocating or selling shares under an employee stock ownership plan, or allocating or selling the shares, in any admissible form, to corporate officers and/or employees of the Company and/or the Group including for any stock option plan or for company savings plans or free shares plans; and/or (iii) remitting the shares as payment, delivery or other, or exchanging them, in particular upon the issue or exercise of rights attached to shares or various securities giving immediate or future access to equity; and/or (iv) paying for future business acquisitions or future mergers, demergers or acquisitions of assets in exchange for shares. The number of shares used for this purpose shall not at any time exceed 5% of the Company’s capital as at the transaction date, with this percentage applying to the capital restated for transactions impacting it after the date of this meeting; and/or (v) cancelling the shares acquired, including any shares purchased pursuant to earlier authorizations (provided that an extraordinary resolution authorizing the Board to reduce the Company’s capital is passed); and/or (vi) any other purpose that is currently authorized by law or may be authorized in the future, provided that the Company informs the shareholders of said new purpose or purposes by press release or by any other legally authorized means; and, to these ends, to hold the shares purchased, sell them or otherwise transfer them by any appropriate method as described herein, including on the market or over the counter, through a public cash or exchange offer, or through the use of options or derivatives, in compliance with the applicable regulations. The shares acquired, including those bought back under earlier authorizations, may be cancelled, provided that The Board of Directors shall have full powers to adjust the prices or the number of shares specified above to take into account the effects of any corporate actions, particularly a change in the par value of the shares, a stock split or reverse stock split, an issue of bonus shares or an increase in the par value of existing shares paid up by capitalizing reserves or earnings, distribution of reserves or any other asset, capital redemptions or any other transaction affecting the Company’s capital. The Shareholders’ Meeting resolves that the buybacks, sale or transfer of shares may be carried out and settled at any time, by any means, including through the purchase of blocks of shares, the use of derivatives and notes and the purchase of call options, in compliance with the AMF’s General Regulations. The entire program may be carried out through a single block purchase. The Shareholders’ Meeting gives full powers to the Board of Directors to use this authorization, to set the terms and conditions of the program, where necessary, to enter into any and all deeds and agreements, to carry out any and all necessary formalities and generally to do everything necessary to implement this authorization. The Board of Directors may delegate these powers in accordance with the provisions of the law and the Company’s bylaws. This authorization shall expire at the end of a period of eighteen (18) months from the date of this meeting. Effective immediately, it deprives of effect any unused portion of the authorization previously granted to the Board of Directors by the eighth resolution of the Shareholders’ Meeting of March 12, 2012. SEVENTH RESOLUTION - RENEWAL OF ALAIN DININ MANDATE AS DIRECTOR The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to ordinary meetings of shareholders and considering that the term of Alain Dinin as director is due to expire at this meeting, reappoints Alain Dinin as director for a term of three years expiring at the Annual General Meeting held to approve the financial statements for the year ended October 31, 2015. an extraordinary resolution authorizing the Board to reduce the Company’s capital is passed. These transactions may be conducted in the periods that the Board shall determine; however, during a public offering, the Company shall suspend use of the buyback program. The Shareholders’ Meeting resolves that the maximum buyback price is set at forty euros (€40) per share, excluding transaction costs. This price does not apply to forward 218 2012 Annual Report 2012 Annual Report - Additional Legal Information EIGHTH RESOLUTION - RENEWAL OF GEORGES PAUGET MANDATE AS DIRECTOR 219 Annual General Meeting held to approve the financial statements for the year ended October 31, 2018. The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to ordinary meetings of THIRTEENTH RESOLUTION - RENEWAL OF AUDITEX shareholders and considering that the term of Georges Pauget MANDATE AS DEPUTY STATUTORY AUDITOR as director is due to expire at this meeting, reappoints Georges Pauget as director for a term of three years expiring at the Annual General Meeting held to approve the financial statements for the year ended October 31, 2015. The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to ordinary meetings of shareholders and considering that the term of the alternate statutory auditor Auditex is due to expire at this meeting, reappoints Auditex for a period of six fiscal years, i.e. until the NINTH RESOLUTION - RENEWAL OF CMVT INTERNATIONAL MANDATE AS DIRECTOR Annual General Meeting held to approve the financial statements for the year ended October 31, 2018. The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to ordinary meetings of shareholders and considering that the term of CMVT International as director is due to expire at this meeting, B. EXTRAORDINARY RESOLUTIONS reappoints CMVT International as director for a term of three years expiring at the Annual General Meeting held to approve the financial statements for the year ended October 31, 2015. FOURTEENTH RESOLUTION - DELEGATION OF AUTHORITY TO THE BOARD OF DIRECTORS TO ISSUE ORDINARY SHARES OR VARIOUS SECURITIES WITH SHAREHOLDERS’ PREEMPTIVE RIGHTS TENTH RESOLUTION - RENEWAL OF DELOITTE & ASSOCIÉS MANDATE AS PRINCIPLE STATUTORY AUDITOR The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to ordinary meetings of shareholders and considering that the term of the standing statutory auditor Deloitte & Associés is due to expire at this meeting, reappoints Deloitte & Associés for a period of six The Shareholders’ Meeting, in conformity with the French Commercial Code, in particular Articles L.225-129-2, L.225132, L.225-133, L.225-134, L.228-91 to L.228-93, having fulfilled the quorum and majority requirements pertaining to extraordinary meetings of shareholders and having considered the Board of Directors’ report and the Statutory Auditors’ special report: fiscal years, i.e. until the Annual General Meeting held to 1°) Delegates to the Board of Directors (with the power to approve the financial statements for the year ended October further delegate according to law) the power to proceed, as 31, 2018. and when it sees fit, in France or abroad or on the international market, in euros or a foreign currency or a unit of account based on several currencies, on one or more occasions and ELEVENTH RESOLUTION - RENEWAL OF ERNST & YOUNG AUDIT MANDATE AS PRINCIPLE STATUTORY AUDITOR The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to ordinary meetings of with shareholders’ preemptive rights, with: (i) a capital increase, through the issue of ordinary shares or various securities issued for consideration or free of charge, governed by Articles L. 228-91 et seq. of the French Commercial Code and giving access to Company’s capital; or statutory auditor Ernst & Young Audit is due to expire at this (ii) the issue of securities giving entitlement to the allocation of debt securities. meeting, reappoints Ernst & Young Audit for a period of six It is specifically noted that the issuance of preferred shares fiscal years, i.e. until the Annual General Meeting held to and the issuance of any securities or other instruments giving approve the financial statements for the year ended October access to preferred shares are excluded from the scope of this 31, 2018. authorization. shareholders and considering that the term of the standing 2°) Resolves, in the event the Board of Directors uses this TWELFTH RESOLUTION - RENEWAL OF BEAS MANDATE AS DEPUTY STATUTORY AUDITOR delegation of authority, to set a ceiling on the amounts of the issues authorized as follows: (i) the maximum nominal amount of capital increases that The Shareholders’ Meeting, having fulfilled the quorum and may be made under this authorization shall be limited to majority requirements pertaining to ordinary meetings of 50% of the share capital on the date of the meeting or its shareholders and considering that the term of the alternate equivalent in any other authorized currency; statutory auditor Beas is due to expire at this meeting, (ii) it is noted that the overall ceiling for capital increases reappoints Beas for a period of six fiscal years, i.e. until the carried out under this delegation and under those granted in 2012 Annual Report 219 ADDITIONAL LEGAL INFORMATION the fifteenth, sixteenth, seventeenth and eighteenth (i) decide to carry out the capital increase and set the resolutions put before this meeting is fixed at 50% of the conditions, amount and terms of any issuance of securities, share capital on the date of the meeting (the “Overall notably determining the class of the securities issued and, Ceiling”); taking account of the indications contained in its report, (iii) to these two ceilings would be added, where applicable, setting their subscription price (with or without premium), the nominal amount of any additional shares issued to the terms and conditions of their payment and their date of preserve, in accordance with the law and regulations and, where applicable, contractual provisions providing for other dividend entitlement (which may be retroactive); (ii) set, where applicable, the terms of exercise of rights cases of adjustment, the rights of holders of securities giving attached to the shares or various securities, determine the access to the Company’s capital, options or warrants to procedures for exercising such rights, where appropriate, purchase new shares, or rights to free shares. whether conversion, exchange, or redemption, including (iv) the maximum nominal amount of debt securities giving delivery of Company assets such as securities previously access to the Company’s capital may not exceed two hundred twenty-five million euros (€225,000,000) or the equivalent value, it being noted that this issued by the Company; (iii) determine, where debt securities are issued, whether amount or not they are subordinated (and, if relevant, their level of encompasses all debt securities which the Board of subordination in accordance with Article L.228-97 of the Directors is authorized to issue under this resolution and the French Commercial Code); set their interest rates fifteenth, sixteenth and seventeenth resolutions below, and (whether fixed, variable, zero coupon or indexed rates), that this ceiling shall be independent and distinct from the their term (fixed or perpetual, noting that the term of fixed- amount of any debt securities that the Board of Directors term borrowings may not exceed twenty years) and set the may decide or be authorized to issue under Article L.228-40 other terms of issuance (including the granting of security of the French Commercial Code. or collateral) and redemption (including the possibility of 3°) Resolves that, in the event the Board of Directors (or any person authorized by the Board under the conditions provided by applicable provisions of the law, regulations or bylaws) uses this delegation of authority: (i) the issue(s) shall be reserved by preference to shareholders who are entitled to subscribe thereto in proportion to their number of shares and note that the Board of Directors may grant shareholders the chance to apply for excess shares or various securities in proportion to their rights; (ii) if the applications for new shares as entitled and, where appropriate, the applications for excess shares have not absorbed the whole issue of shares or securities as defined herein, the Board of Directors may use one or more of the following measures: to limit, in accordance with law, the amount of the transaction to the number of subscriptions received; to freely distribute all or part of the excess securities; to offer all or part of the excess securities to the public. (iii) decides that the issue of share warrants in the Company may be made by subscription offer under the conditions described above, but also by grant of free shares to owners of old shares, noting that the Board of Directors shall have the option to decide that the rights of fractional allocation will not be negotiable and the related securities will be sold; (iv) notes that this authorization shall automatically entail the waiver, in favor of the holders of said securities, of shareholders’ preemptive rights to the shares to which such securities give entitlement. redemption by delivery of Company assets); set the conditions under which such securities provide access to the capital of the Company; amend, during the life of the relevant securities, the above terms, in compliance with applicable formalities; (iv) provide for any particular provision in the issue contract; (v) at its sole discretion, charge the costs of the capital increase against the amount of the relevant premiums and deduct from this amount the sums necessary to raise the legal reserve to one tenth of the capital resulting from each capital increase; (vi) set and make any adjustments necessary to preserve the rights of holders of shares or securities giving access to the Company’s capital, options or warrants to purchase new shares or rights to free shares in accordance with the law and regulations and, where applicable, contractual provisions providing for other cases of adjustment; (vii) authorize the suspension of exercising rights attached to these securities for a time period not exceeding the maximum allowed by the relevant laws and regulations; (viii) set the conditions for granting stand-alone subscription warrants and determine the terms for purchase or exchange of shares, various securities and/or subscription warrants or for the granting and redemption of these shares or various securities; (ix) record the completion of each capital increase and make consequential amendments to the bylaws; (x) determine the terms for the purchase or exchange, at any time or at predetermined periods, of the securities issued or to be issued; and 4°) Grants full authority to the Board of Directors (with the (xi) generally, enter into all agreements, in particular to power to further delegate according to law and the ensure completion of the proposed issuances, take all Company’s bylaws) to implement this delegation of measures and accomplish all formalities required for the authority in order to: issuance, listing and financial administration of the securities issued under this delegation and for the exercise 220 2012 Annual Report 2012 Annual Report - Additional Legal Information of the rights attached thereto or required after each completed capital increase. 221 access to the Company’s capital, options or warrants to purchase new shares, or rights to free shares. 5°) Sets at twenty-six (26) months from the date of this Shareholders’ Meeting the term of validity of this delegation of authority and notes that this delegation cancels with effect from this day any portion unused by the Board of Directors of any prior delegation having the same purpose. (iv) Shareholders are also invited to resolve that the maximum nominal amount of debt securities giving access to the Company’s capital should not exceed two hundred twentyfive million euros (€225,000,000) or an equivalent value, it being noted that this amount shall be deducted from the ceiling provided in paragraph 2 (iv) of the fourteenth resolution above for debt securities and that this ceiling is FIFTEENTH RESOLUTION - DELEGATION OF AUTHORITY TO THE BOARD OF DIRECTORS TO ISSUE ORDINARY SHARES OR VARIOUS SECURITIES WITHOUT PREEMPTIVE RIGHTS, IN THE CONTEXT OF A PUBLIC securities that the Board of Directors may decide or be authorized to issue under Article L.228-40 of the French Commercial Code. 3°) Resolves to cancel shareholders’ preemptive rights to the OFFERING The Shareholders’ Meeting, in conformity with the French Commercial Code, in particular Articles L.225-127, L.225-128, L.225-129, L.225-129-2, L.225-135, L.225-136, L.228-92 and L.228-93, independent and distinct from the amount of any debt having requirements fulfilled pertaining to the quorum extraordinary and majority meetings of shareholders and having considered the Board of Directors’ report and the Statutory Auditors’ special report: securities covered by this resolution, with the obligation of the Board of Directors, in application of Article L.225-135, subparagraph 5, to grant to the shareholders, for a period and on terms to be set by the Board of Directors in compliance with the applicable laws and regulations, a priority subscription period which does not constitute a negotiable right and which must be exercised in proportion to the quantity of shares owned by each shareholder and may be supplemented by the 1°) Delegates to the Board of Directors (with the power to chance for shareholders to apply for excess shares or further delegate according to law) the power to proceed, as securities in proportion to their rights. Any shares not and when it sees fit, in France or abroad or on the international subscribed in this manner will be offered to the public in market, in euros or a foreign currency or a unit of account France and/or abroad and/or on the international market. based on several currencies, on one or more occasions and without shareholders’ preemptive rights, with: (i) a capital increase, through the issue of ordinary shares or securities issued for consideration or free of charge, governed by Articles L. 228-91 et seq. of the French 4°) Notes that this authorization shall automatically entail the waiver, in favor of the holders of said securities, of shareholders’ preemptive rights to the shares to which such securities give entitlement. Commercial Code and giving access to Company’s capital 5°) Resolves that, in accordance with Article L.225-136 of the (whether new or existing shares in the Company); or French Commercial Code: (ii) the issue of securities giving entitlement to the allocation (i) the price of shares issued directly shall be at least equal to of debt securities; noting that the subscription of shares and various securities may be made either in cash or against debt. the minimum required by the laws and regulations in effect at the time this authorization is used; (ii) the issue price of securities giving access to capital shall be such that, for each share issued as a result of the It is specifically noted that the issuance of preferred shares issuance and the issuance of any securities or other instruments giving immediately by the Company plus, where applicable, access to preferred shares are excluded from the scope of this any that may be collected later by the Company, is at authorization. least equal to the minimum subscription price defined in of such securities, the sum collected the preceding paragraph. 2°) In the event the Board of Directors uses this delegation of authority, resolves to set a ceiling on the amounts of the issues authorized as follows: (i) the maximum nominal amount of capital increases that may be made under this delegation shall be limited to 15% (i) of the share capital on the date of the meeting; (ii) it being specified that this amount shall be deducted from the Overall Ceiling provided in paragraph 2(ii) of the (ii) fourteenth resolution above; (iii) to these two ceilings would be added, where applicable, (iii) the nominal amount of any shares issued to preserve, in accordance with the law and regulations and, where applicable, contractual provisions providing for other cases 6°) Resolves that, in the event that subscriptions—including as applicable those of shareholders—have not absorbed the entire issue of securities, the Board of Directors may implement, in the order of its choosing, one or more of the following measures: it may limit the issue to the amount of subscriptions as provided by the laws in effect at the time of use of this authorization; it may freely distribute all or part of the excess shares among the persons of its choice; it may offer all or some of the excess shares or other securities to the public on the French market and/or abroad and/or on the international market. of adjustment, the rights of holders of securities giving 2012 Annual Report 221 ADDITIONAL LEGAL INFORMATION 7°) Grants full authority to the Board of Directors (with the Board of Directors of any prior delegation having the same power to further delegate according to law and the Company’s purpose. bylaws) to implement this delegation of authority in order to: (i) decide to carry out the capital increase and set the conditions, amount and terms of any issuance of securities, SIXTEENTH RESOLUTION - DELEGATION OF AUTHORITY notably determining the class of the securities issued and, TO THE BOARD OF DIRECTORS TO ISSUE ORDINARY taking account of the indications contained in its report, SHARES OR VARIOUS SECURITIES, IN THE CONTEXT OF setting their subscription price (with or without premium), the AN OFFERING AS REFERRED TO IN SECTION II OF terms and conditions of their payment and their date of ARTICLE L.411-2 OF THE FRENCH MONETARY AND dividend entitlement (which may be retroactive); FINANCIAL CODE (ii) set, where applicable, the terms of exercise of rights attached to the shares or securities, determine the procedures for exercising such rights, where appropriate, whether conversion, exchange, or redemption, including delivery of Company assets such as securities previously issued by the Company; (iii) determine, where debt securities are issued, whether or not they are subordinated (and, if relevant, their level of subordination in accordance with Article L.228-97 of the The Shareholders’ Meeting, in conformity with the French Commercial Code, in particular Articles L.225-127, L.225-128, L.225-129, L.225-129-2, L.225-135, L.225-136, L.228-92 and L.228-93, and Section II of Article L.411-2 of the French Monetary and Financial Code, having fulfilled the quorum and majority requirements pertaining to extraordinary meetings of shareholders and having considered the Board of Directors’ report and the Statutory Auditors’ special report: French Commercial Code); set their interest rates (whether 1°) Delegates to the Board of Directors (with the power to fixed, variable, zero coupon or indexed rates), their term further delegate according to law) the power to proceed, as (fixed or perpetual, noting that the term of fixed-term and when it sees fit, in France or abroad or on the international borrowings may not exceed twenty years) and set the other market, in euros or a foreign currency or a unit of account terms of issuance (including the granting of security or based on several currencies, on one or more occasions and collateral) and redemption (including the possibility of without shareholders’ preemptive rights, in the context of an redemption by delivery of Company assets); set the offering as referred to in Section II of Article L.411-2 of the conditions under which such securities provide access to the French Monetary and Financial Code, with capital of the Company; amend, during the life of the(i) a capital increase, through the issue of shares or various relevant securities, the above terms, in compliance with securities issued for consideration or free of charge, applicable formalities; governed by Articles L. 228-91 et seq. of the French (iv) provide for any particular provision in the issue contract; Commercial Code and giving access to the Company’s (v) at its sole discretion, charge the costs of the capital capital (whether new or existing shares in the Company); or increase against the amount of the relevant premiums and(ii) deduct from this amount the sums necessary to raise the legal reserve to one tenth of the capital resulting from each capital increase; (vi) set and make any adjustments necessary to preserve the issue of securities giving entitlement to the allocation of debt securities. noting that the subscription of shares and other securities may be made either in cash or against debt. the rights of holders of shares or securities giving access to the Company’s capital, options or warrants to purchase new shares or rights to free shares in accordance with the law and regulations and, where applicable, contractual provisions providing for other cases of adjustment; (vii) authorize the suspension of exercising rights attached to these securities for a time period not exceeding the maximum allowed by the relevant laws and regulations; (viii) record the completion of each capital increase and make consequential amendments to the bylaws; and (ix) generally, enter into all agreements, in particular to ensure completion of the proposed issuances, take all measures and accomplish all formalities required for the issuance, listing and financial administration of the securities issued under this delegation and for the exercise of the rights attached thereto or required after each completed capital increase. 2°) In the event the Board of Directors uses this delegation of authority, resolves to set a ceiling on the amounts of the issues authorized as follows: (i) the maximum nominal amount of capital increases that may be made immediately or at a later date under this delegation may not exceed 15% of the share capital on the date of the Meeting; (ii) the amount of capital increases made under this delegation shall be deducted from the amount of the Overall Ceiling provided in paragraph 2 (ii) of the fourteenth resolution of this meeting and from the ceiling provided in paragraph 2 (i) of the fifteenth resolution; (iii) to these ceilings shall be added, where applicable, the nominal amount of any shares issued to preserve, in accordance with the law and regulations and, where applicable, contractual provisions providing for other cases 8°) Sets at twenty-six (26) months from the date of this of adjustment, the rights of holders of securities giving Shareholders’ Meeting, the term of validity of the delegation of access to the Company’s capital, options or warrants to authority under this resolution and notes that this delegation purchase shares, or rights to free shares; cancels with effect from this day any portion unused by the 222 2012 Annual Report 2012 Annual Report - Additional Legal Information 223 (iv) the maximum nominal amount of debt securities giving accordance with Article L.225-147 paragraph 6 of the French access to the Company’s capital may not exceed a ceiling of Commercial Code: two hundred twenty-five million euros (€225,000,000) or the equivalent value, it being noted that this amount will be deducted from the ceiling provided in paragraph 2 (iv) of the fourteenth resolution and from the ceiling provided in paragraph 2 (iv) of the fifteenth resolution for debt securities, and that this ceiling is independent and distinct from the amount of any debt securities that the Board of Directors may decide or be authorized to issue under Article L.228-40 of the French Commercial Code. 1°) Delegates to the Board of Directors, with the right to delegate further in accordance with the law, the powers to issue shares or securities that give or could give access to the Company’s capital within the limit of 10% of the share capital at the issue date in consideration of contributions in kind made to the Company and consisting of shares or securities giving access to the capital of other companies, when the provisions of Article L.225-148 of the French Commercial Code are not applicable. The Shareholders’ Meeting states that, in 3°) Resolves to cancel shareholders’ preemptive rights to the conformity with the law, the Board of Directors shall vote to securities covered by this resolution. approve the report of the Capital Contributions Appraiser(s) 4°) Notes that this authorization shall automatically entail the mentioned in Article L.225-147 of said Code. waiver, in favor of the holders of said securities, of 2°) Resolves that the nominal amount of the capital increase shareholders’ preemptive rights to the shares to which such resulting from the issue of securities defined in the preceding securities give entitlement. paragraph shall be deducted from the amount of the Overall 5°) Resolves that, in accordance with Article L.225-136 of the French Commercial Code: Ceiling provided in paragraph 2 (ii) of the fourteenth resolution above. (i) the price of shares issued directly shall be at least equal 3°) Resolves to cancel, as needed, the preemptive right of to the minimum required by the laws and regulations in shareholders to subscribe shares and/or securities thus issued effect at the time this authorization is used; in favor of holders of these financial instruments which are the (ii) the issue price of securities giving access to capital shall object of the in-kind contribution. be such that, for each share issued as a result of the issuance of such securities, the sum collected immediately by the Company plus, where applicable, any that may be collected later by the Company, is at least equal to the minimum subscription price defined in the preceding paragraph. 4°) Resolves that the Board of Directors shall have all powers, in particular to: approve the evaluation of the contributions and/or the granting of a particular benefit; define the exchange parity and, if applicable, the amount of the adjustment to be paid; determine the issue dates, conditions and terms; confirm the completion of said contributions; deduct all expenses, 6°) Resolves that the Board of Directors, in the event that charges and fees from the premiums, with the balance being subscriptions have not absorbed the entire issue of securities, appropriated in any way decided by the Board of Directors or can limit the issue to the amount of subscriptions as provided Ordinary Shareholders’ Meeting; increase the share capital by the law in effect at the time of use of this authorization. and make corresponding revisions to the bylaws; and in 7°) Grants full powers to the Board of Directors (with the power to further delegate according to law) to implement this authorization and in particular to set the terms of issue, general take all measures useful or necessary, enter into all agreements, undertake all actions and formalities to successfully conclude the planned issue. subscription and payment of sharesor securities, to record the 5°) Sets at twenty-six (26) months from the date of this completion of the capital increase resulting therefrom, to Shareholders’ Meeting the term of validity of this delegation of amend the bylaws accordingly, and otherwise to take all authority and notes that this delegation cancels with effect actions referred to in paragraph 7 of the fifteenth resolution. from this day any portion unused by the Board of Directors of 8°) Sets at twenty-six (26) months from the date of this any prior delegation having the same purpose. Shareholders’ Meeting the term of validity of the delegation of authority under this resolution. EIGHTEENTH AUTHORITY SEVENTEENTH AUTHORITY RESOLUTION TO ISSUE - DELEGATION SHARES OR OF VARIOUS SECURITIES IN CONSIDERATION FOR CONTRIBUTIONS IN KIND MADE TO THE COMPANY WITHIN THE LIMIT OF 10% OF THE SHARE CAPITAL The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to extraordinary meetings of shareholders and having considered the report of the Board of Directors and the special report of the Statutory Auditors, in 2012 Annual Report RESOLUTION TO THE BOARD - DELEGATION OF DIRECTORS OF TO INCREASE THE SHARE CAPITAL BY ISSUING SHARES OR SECURITIES GIVING ACCESS TO EQUITY, RESERVED FOR PARTICIPANTS IN EMPLOYEE SAVINGS PLANS WITHOUT PREEMPTIVE RIGHTS IN FAVOR OF SAME The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to extraordinary meetings of shareholders and having considered the report of the Board of Directors and the special report of the Statutory Auditors, and under the provisions of Articles L3332-1 et seq. of the French Labor Code and Articles L.225-138-1 et seq. of the French 223 ADDITIONAL LEGAL INFORMATION Commercial Code, and in conformity with Articles L.225-129-2 powers to determine the conditions of the issue(s) completed and L.225-129-6 of the French Commercial Code: by virtue of this delegation of authority, and in particular to: (i) 1°) Delegates to the Board of Directors, with the right to determine that the issues may take place directly in favor of the beneficiaries or via the intermediary of collective delegate further in accordance with the law, its authority to investment funds; decide, on one or more occasions: (ii) (i) to issue new shares or securities reserved for determine the characteristics, amounts, conditions and terms of the issues or grants which will be completed by employees of the Company and/or companies affiliated virtue of this authorization, and in particular of the effective with the Company as defined in Article L.225-180 of the French Commercial Code, who, date and terms of payment for the shares; where applicable, (iii) participate in a Company savings plan and/or a voluntary set the subscription or sale price of the shares under the conditions of law; employee savings partnership plan, which employees may (iv) subscribe directly or through any collective investment (v) fund; (ii) to grant to such employees shares or set the subscription opening and closing dates; set the term of payment for the shares, which must not exceed the maximum period stipulated by the relevant laws share and regulations, as well as (where necessary) the required equivalents giving access to the capital of the Company length of service for employees to participate in the within the limits provided in Articles L.3332-21 et seq. of operation and the matching contribution of the Company; the French Labor Code, with shareholders waiving any (vi) right to the securities that may be issued on a free basis. 2°) Resolves that: record the capital increases by the amount of shares actually subscribed; (vii) modify the bylaws as necessary and generally take the (i) the nominal amount for an immediate or future capital necessary steps and, if deemed appropriate, allocate the increase resulting from issues of shares or other capital increase costs to the relevant premiums and deduct securities carried out pursuant to the power awarded to the necessary amount to ensure that the legal reserve is at the Board of Directors by this resolution may not exceed one tenth of the new share capital after every increase. 5% of the share capital on the date of this meeting or its equivalent in any other authorized currency; (ii) this ceiling is fixed not counting the nominal amount of any shares to be issued to preserve, in accordance with law and, where applicable, contractual provisions providing for other cases of adjustment, the rights of 7°) Sets at twenty-six (26) months from the date of this Shareholders’ Meeting the term of validity of this delegation of authority and notes that this delegation cancels with effect from this day any portion unused by the Board of Directors of any prior delegation having the same purpose. holders of securities giving access to the Company’s NINETEENTH capital, options or warrants to purchase new shares, or GRANTED TO THE BOARD OF DIRECTORS TO REDUCE rights to free shares; and that THE SHARE CAPITAL BY CANCELING SHARES (iii) the nominal amount of capital increases made under this delegation shall be deducted from the amount of the Overall Ceiling provided in paragraph 2 (ii) of the fourteenth resolution of this meeting. 3) Authorizes the Board of Directors, under the conditions of this resolution, to sell the shares as provided by the last paragraph of Article L. 3332-24 of the French Labor Code. RESOLUTION – AUTHORIZATION The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to extraordinary meetings of shareholders, and having considered the report of the Board of Directors and the special report of the Statutory Auditors: 1°) Authorizes the Board of Directors, in accordance with Articles L.225-209 et seq. of the French Commercial Code, to reduce the share capital on one or more occasions, as and 4°) Resolves that the subscription price of shares issued under when it sees fit, by canceling all or part of the shares held or this delegation of authority shall be determined under the purchased by the Company within the limits permitted by law, conditions provided by the provisions of Article L.3332-19 et which at present is 10% of the Company’s capital in a twenty- seq. of the French Labor Code. four month period. This limit applies to the amount of capital 5°) Resolves to cancel the preemptive rights of shareholders to shares to be issued under this resolution in favor of these employees or former employees participating in a savings plan and/or voluntary employee savings partnership plan of the Company and/or of the companies and/or groups affiliated with after any adjustments for transactions affecting it made after the date of this Shareholders’ Meeting. 2°) Confers full powers on the Board of Directors, with the power to delegate further in accordance with the law, to: (i) it as defined in Article L.225-180 of the French Commercial Code and Articles L.3344-1 et seq. of the French Labor Code. (ii) and Company bylaws) to implement this delegation of authority on one or more occasions, in compliance with the conditions that have been established and, in particular, all 224 determine the final amount of the capital reductions, set their terms and conditions and duly record their 6°) Grants full powers to the Board of Directors (with power to delegate further according to the applicable laws, regulations cancel the shares and make the resulting capital reduction(s); completion; (iii) deduct the difference between the net book value of the cancelled shares and their par value from any reserve or share premium accounts; 2012 Annual Report 2012 Annual Report - Additional Legal Information (iv) amend the bylaws accordingly and, more generally, do everything necessary in accordance with the laws prevailing at the time this authorization is used. 3°) Sets at eighteen (18) months from the date of this Shareholders’ Meeting the term of validity of this delegation of authority and notes that this delegation cancels with effect from this day any portion unused by the Board of Directors of any prior delegation having the same purpose. 225 TWENTIETH RESOLUTION - POWERS The Shareholders’ Meeting, having fulfilled the quorum and majority requirements pertaining to extraordinary meetings of shareholders and having considered the report of the Board of Directors, gives full powers to the bearer of a copy or extract of the minutes of this meeting to carry out all legal registrations, filings, announcements and other formalities. *** 2012 Annual Report 225 CROSS-REFERENCE TABLE 7. CROSS-REFERENCE TABLE ANNUAL REPORT (online at www.clubmed-corporate.com) The Group is regulated by Article L451-2 of the French Monetary and Financial Code and complies with the obligations thereunder. This document includes the contents of the Registration Document, the annual financial report, the management report, the Chairman of the Board’s report on corporate governance, and information on fees paid to the Statutory Auditors. The following information is incorporated by reference in the Annual Report: - The business report, the consolidated financial statements and separate financial statements of Club Méditerranée and the Statutory Auditors’ reports thereon for the fiscal year 2009-2010 as presented on pages 23 to 36, pages 95 to 171, page 143 and page 172 of the Registration Document filed with the Autorité des Marchés Financiers on January 27, 2011. - The business report, the consolidated financial statements and separate financial statements of Club Méditerranée and the Statutory Auditors’ reports thereon for the fiscal year 2009-2010 as presented on pages 23 to 36, pages 117 to 192, page 165 and page 193 of the Registration Document filed with the Autorité des Marchés Financiers on January 20, 2012. To facilitate the reading of the Annual Report, the cross-reference table below refers to the main headings required by Annex 1 of European Commission Regulation 809/2004 implementing the so-called “Prospectus” Directive. 1. Persons responsible 1.1 Name and function of persons responsible 229 1.2. Declaration of persons responsible 229 2. Statutory auditors 2.1. Names and addresses of the statutory auditors 128 2.2. Resignation, removal or non-reappointment n/a 3. Selected financial information 3.1. Selected historical financial information 3.2. Selected historical financial information for interim periods 4. Risk factors 8 n/a 38-42 5. Information on the issuer 5.1 History and development of the issuer 5.1.1. Legal and commercial name of the issuer 208 5.1.2. Place of registration and registration number 208 5.1.3. Date of incorporation and duration 208 5.1.4. Registered office and legal form 208 5.1.5. Important events in the development of the business 4 5.2 Capital expenditures 5.2.1. Principal investments for each financial year for the period covered by the historical financial information 5.2.2. Principal investments in progress, geographical distribution of these investments (home and abroad) and method of financing (internal or external) 5.2.3. Information concerning the principal investments that the issuer expects to make in the future and for which its management bodies have already made firm commitments 34; 148 n/a n/a 6. Business overview 6.1. Principal activities 6.1.1. Type of operations and principal activities 6.1.2. Significant new products or services launched on the market 6.2. Principal markets 8-17; 28-37 n/a 13-15 6.3. Exceptional factors 37 6.4. Extent of dependence on patents and licenses, industrial, commercial or financial contracts, or new manufacturing processes 37 6.5. Competitive position 13 ; 38 7. Organizational structure 226 2012 Annual Report CROSS-REFERENCE TABLE 7.1. Brief description of the Group 179-180 7.2. List of major subsidiaries 175-177 8. Property, plant and equipment 8.1. Existing or planned property, plant and equipment, including leased properties, and any major encumbrances thereon 8.2. Environmental issues that could affect the use of property, plant and equipment 16-17; 34-37; 138-139; 148-149 39; 45 9. Operating and financial review 9.1. Financial position 28-35; 131-133 9.2. Operating results 30 9.2.1. Significant factors 9.2.2. Material changes in net sales or revenues 9.2.3. Policies or factors that have affected, or could affect, the issuer’s operations 28 28; 136 36-37 10. Capital resources 10.1. Issuer’s capital resources 10.2. Sources and amounts of cash flows 10.3. Borrowing requirements and funding structure 10.4. Information regarding any restrictions on the use of capital resources that have materially affected, or could materially affect, the issuer’s operations 133; 152-154; 161 34-35; 132; 170 131; 161-164 35; 167 10.5. Anticipated sources of funds n/a 11. Research and development, patents and licenses n/a 12. Trend information 12.1. Major trends 36-37 12.2. Trends likely to affect the issuer’s prospects 36-37 13. Profit forecasts or estimates 13.1. Statement setting out the principal assumptions for estimates n/a 13.2. Report by independent accountants or auditors relating to profit forecasts or estimates n/a 14. Administrative, management and supervisory bodies and senior management 14.1. Information about the members of the Board of Directors 14.2. Conflicts of interest 85-96 97 15. Remuneration and benefits 15.1. Amount of remuneration paid and benefits in kind 15.2. Total amounts set aside or accrued to provide pension, retirement or similar benefits 122 122-126; 157-158 16. Board practices 16.1. Expiration of current Board terms 16.2. Service contracts binding members of the administrative, management or supervisory bodies 85-96 n/a 16.3. Audit Committee and Remuneration Committee 100-102 16.4. Compliance with the principles of corporate governance applicable in France 100; 122 17. Employees 17.1 Number of employees 168 17.2. Profit sharing and stock options 125 17.3. Employee ownership 26 18. Major shareholders 18.1. Shareholders with greater than 5% stake 18.2. Existence of different voting rights 26 24; 26 18.3. Control of the issuer n/a 18.4. Arrangements known to the issuer which may at a subsequent date result in a change in control of the issuer n/a 19. Related party transactions 20. Financial information concerning the issuers’ assets and liabilities, financial position and results 20.1. Historical financial information 20.2. Pro forma financial information 2012 Annual Report 37; 171-172 8 n/a 227 CROSS-REFERENCE TABLE 20.3. Financial statements 20.4. Auditing of historical annual financial information 20.4.1. Statement that the historical financial information has been audited 20.4.2. Other information verified by the auditors 20.4.3. Source of financial data not extracted from the issuer’s audited financial statements 20.5. Age of the latest financial information 129-180; 181-206 179; 207 229 104-109; 121 n/a 129; 181 20.6. Interim and other financial information n/a 20.7. Dividend policy 20 20.7.1. Amount of the dividend per share adjusted, where the number of shares in the issuer has changed, to make it comparable 20 20.8. Legal and arbitration proceedings 41 20.9. Significant change in the financial or trading position 37 21. Additional information 21.1. Share capital 21 21.1.1. Amount of subscribed capital 21 21.1.2. Shares not representing capital n/a 21.1.3. Shares in the issuer held by or on behalf of the issuer itself or by subsidiaries of the issuer 26 21.1.4. Amount of any convertible securities, exchangeable securities or securities with warrants 21 21.1.5. Information about and terms of any acquisition rights and/or obligations over subscribed but unpaid capital or an undertaking to increase the capital 21.1.6. Information about any capital of any member of the group which is under option or agreed conditionally or unconditionally to be put under option 21.1.7. History of share capital n/a n/a 23-24 21.2 Memorandum of association and bylaws 21.2.1. Issuer’s corporate purpose and where it can be found in the memorandum of association and bylaws 21.2.2 Provisions with respect to the members of the administrative, management and supervisory bodies 208 85 21.2.3. Rights, preferences and restrictions attached to each class of the existing shares 24 21.2.4. Actions necessary to change the rights of shareholders n/a 21.2.5. Conditions governing the manner in which shareholders’ meetings are called 24 21.2.6. Provisions that would have an effect of delaying, deferring or preventing a change in control of the issuer n/a 21.2.7. Provisions governing the threshold above which shareholder ownership must be disclosed 21.2.8. Conditions, statutes or charter governing changes in the capital 22. Material contracts 24-25 n/a 12; 35; 145; 163 23. Third party information, statements by experts and declarations of any interest 23.1. Expert statement or report n/a 23.2. Confirmation regarding information sourced from a third party n/a 24. Documents on display 25. Information on holdings 228 27 175-177; 203-204 2012 Annual Report PERSONS RESPONSIBLE 8. PERSONS RESPONSIBLE PERSON RESPONSIBLE FOR THE REGISTRATION DOCUMENT - Henri Giscard d’Estaing Chairman and Chief Executive Officer 11 rue de Cambrai – 75019 Paris Tel: + 33 (1) 53 35 30 23 VICE-PRESIDENT, INVESTOR RELATIONS AND FINANCIAL COMMUNICATION - Pernette Rivain 11 rue de Cambrai – 75019 Paris Tel: + 33 (1) 53 35 30 75 Fax: + 33 (1) 53 35 32 73 e-mail: [email protected] STATEMENT BY THE PERSON RESPONSIBLE FOR THE REGISTRATION DOCUMENT “I hereby declare that, having taken all reasonable care to ensure that such is the case, the information contained in this Registration Document is, to the best of my knowledge, consistent with the facts and contains no omission likely to affect its import. I further declare that, to the best of my knowledge, i) the financial statements have been prepared in accordance with the applicable accounting standards and give a true and fair view of the assets and liabilities, financial situation and results of Club Méditerranée and the consolidated companies, and ii) the management report on page 28 presents a fair view of the business, results and financial position of Club Méditerranée and the consolidated companies, as well as a description of the main risks and uncertainties they face. I have obtained a statement from the Independent Auditors at the end of their engagement, affirming that they had audited the information about the financial position and the accounts contained in this Registration Document and had read the entire Registration Document.” Paris, January 24, 2013 Chairman and Chief Executive Officer Henri Giscard d’Estaing 2012 Annual Report 229 GLOSSARY GLOSSARY Activity The activity is divided into 3 BU's: - Europe-Africa consists of the commercial BU FBS (France, Benelux and Switzerland), commercial BU NMEA (Europe-Africa New Markets such as UK, Germany, Russia, Italy ...) and BU EAF operation which includes the exploitation of villages in Europe-Africa - Americas: AMN: commercial BU and villages in North America and AML: commercial BU and villages in South America - Asia: ESAP: commercial BU and villages in Southeast Asia and the Pacific (Japan, Australia, New Zealand, Singapore, South Korea, Malaysia, Thailand, India, Indonesia). Greater China: commercial BU and villages in China, Taiwan and Hong Kong. Business Unit (BU) Level of activity consolidation in a geographical area Business Volume (BV) Total sales of goods and services (before VAT) regardless of the operating structure, BV is expressed by outbound country (or area) Capacity Total number of beds available for sale over a season or year, expressed in hotel days (HD). Calculation : number of beds x opened days of the village Price-mix effect Combined impact of 3 phenomena: - The change in price for a given Village and the corresponding transportation : tarif effect - The influence of the breakdown of adult/child customers in Villages by average level of income; - The breakdown of sales between Villages which apply different rates linked to the comfort category or positioning for the Group’s sales over the year (high season/low season). Volume effect Impact of the increase or reduction in the number of hotel days sold on village revenues or operating income. GM Gentil Membre : Club Med customer GMT GM Transporté : customer to whom Club Med sells a full package therefore the transportation GO Gentil Organisateur : it’s a Club Med employee in direct contact with the customer. A GO is above all a link creator within the village. GE Gentil Employé : it’s also Club Med employee, originating in the country where the village is located. His job is sedentary and has a status different from that of GO. GOs and GEs tasks are different but complementary. REVPAB Revenue Per Available Bed : Total revenues Villages exc. VAT by outbound region excluding transportation divided by the capacity Direct sales Sales managed by Club Med structure/sales units (agencies, call centers, Club Med Affaires, Club Med websites) Indirect sales Sales managed by non Club Med distributors (network of franchise, ducroire, comptant) *** 230 2012 Annual Report CLUB MEDITERRANEE SA 11, rue de Cambrai 75957 Paris Cedex 19 – France Tel: +33 (0)1 53 35 35 53 – Fax: +33 1 53 35 36 16 – www.clubmed.com Société anonyme (joint stock corporation) with share capital of €121,290,236 – 572 185 684 RCS Paris – License: LI 075 95 0333 2012 Annual Report 231 RCP No. AA 992 497 GENERALI ASSURANCES IARD – 7, boulevards Haussmann – F – 75456 Paris Cedex 9 Garantie Financière APS – 15, avenue Carnot – F – 75017 Paris