5. - FOIS

REGISTRATION of e-DEMAND AGAINST CUSTOMER RAKE REQUIREMENT
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USER GUIDELINES
e-DEMAND REGISTRATION
Steps to follow for registration of e-Demand:
1.
2.
e-Demand should be registered by the Consignor/Sponsor
For registration of e-Demand, Rake CRR should be sanctioned by the Railway Authority
first
3. e-Demand are registered by selecting individual sanctioned Rake CRR
4.
In Sanctioned Programme menu, select Customer Rake Requirement' sub menu
5.
In Sanctioned Programme screen, enter the filters to fetch the desired sanctioned Rake
CRR
6.
If either of eDemand Reference Id or Demand Id is shown, it means that demand has
been already registered against this Rake CRR
7.
8.
Select the sanctioned Rake CRR for which e-Demand is to be registered
Click on 'E-Demand Registration' button
9. E-Demand registration is a three step process
10. In Step-1, enter the following details and click on Next button
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REGISTRATION of e-DEMAND AGAINST CUSTOMER RAKE REQUIREMENT
 Consignor Address
 Expected loading Date
 Booking Remarks
11. In Step-2 stock details are shown, click Next to proceed to Step-3
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REGISTRATION of e-DEMAND AGAINST CUSTOMER RAKE REQUIREMENT
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12. In Step-3, the WRF details are shown, depending on its applicability
13. Enter the following details in this step
 Sales Tax Applicable Flag (Y/N)
 Risk Rate
 Paid Type
 Scheme code (optional)
 Demand Expiry Date (optional)
14. Option to save loading pattern is also provided here
15. Enter correct Captcha code and click on Submit
16. System generates a OTP and sends it to the registered phone and email id of the user for
verification purpose
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REGISTRATION of e-DEMAND AGAINST CUSTOMER RAKE REQUIREMENT
17. In e-Demand menu, go to Registration submenu
18. Click on Retrieve to see e-Demands
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REGISTRATION of e-DEMAND AGAINST CUSTOMER RAKE REQUIREMENT
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19. On click of 'Register Demand', you will get this screen
20. Select the available option for payment of Wagon Registration Fee
21. In case not received the OTP for verification, Click on 'Generate OTP' button to receive
security code on your registered mobile number
22. Enter the received OTP and click on 'Register' for completion of e-Demand Registration
process
23. The demand registration successful message will appear
24. Click the OK button, to enable row selection
25. In order to view the pdf of confirmation slip for selected demand, select the row and then
click the pdf icon in front
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REGISTRATION of e-DEMAND AGAINST CUSTOMER RAKE REQUIREMENT
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26. The confirmation slip obtained for registered e-Demand is required to be signed
and furnished to the goods clerk before loading of consignment
27. Select the e-Demand and click View Details to get the Demand details
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REGISTRATION of e-DEMAND AGAINST CUSTOMER RAKE REQUIREMENT
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28. E-Demand thus registered is also visible in TMS screen, highlighted by a separate
colour
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REGISTRATION of e-DEMAND AGAINST CUSTOMER RAKE REQUIREMENT
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B. WRF COLLECTION
1. There are four options available for WRF for e-Demand Registration
 WRF not applicable (waived)
 WRF collection through Lumpsum Account
 WRF collection through IRCTC payment gateway
 WRF collection through epayment task (to be released later)
2. For WRF collection through Lumpsum Account, customer should have Lumpsum
account available at booking station
 Ensure there is sufficient balance in the Lumpsum account before proceeding
for demand registration
3. Confirmation slip is generated by the system after registration of demand and
payment of WRF through Lumpsum Account of customer
4. This information is also received in PDF format in the email-id of the user
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REGISTRATION of e-DEMAND AGAINST CUSTOMER RAKE REQUIREMENT
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5. The confirmation slip obtained for registered e-Demand is required to be signed
and furnished to the goods clerk before loading of consignment
6. For WRF collection through online payment
7. Similar Confirmation slip after registration of demand and payment of WRF
through online payment will be obtained. The slip indicates payment details
8. The confirmation slip obtained for registered e-Demand is required to be signed
and furnished to the goods clerk before loading of consignment
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