R e b u i l d . R e c o v e R . R e n e w .

Transcription

R e b u i l d . R e c o v e R . R e n e w .
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A B OUT U S
Since 1942, Villa of Hope (the “Villa”) has taken pride in offering high‑quality care,
education and services to youth and families in the Rochester community; helping
people regain control over lives that seemed like t hey were lost.
Villa of Hope specializes in helping youth overcome emotional and behavioral
challenges and build lifelong strengths. The Villa’s community-based, high-quality
residential and educational programs utilize trauma-informed care to address mental
health needs, life-skills development and chemical dependency. Our Fundamental
Guiding Principles (see pages 4-5) are rooted in Sanctuary — a holistic approach to
how we operate. The Sanctuary Model® is a blueprint for change which, at its core,
promotes safety and recovery from adversity through the active creation of a traumainformed community. We look toward full certification in the coming year.
After more than 70 years, Villa of Hope now serves over
2,000 young people and their families annually. And since its
inception, the Villa has touched over 50,000 lives. With the help of our dedicated staff
members, relationships have been rebuilt, potential has been recovered, and many
have experienced renewal of optimism and hope.
Through the generosity of the Rochester community, it is all possible.
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M E S S A G E F R O M V I LL A LE A D E R S H I P
As we look back on 2015, we proudly see tangible ways we have grown and improved our services to match the growing needs of
our community and agency.
Rebuild. After many years of being underutilized, our Chapel opened in August 2015 as our new employee training center
and home base for our pastoral care program. Over 80 hours of training per month is held in this now state-of-the-art facility. We
are committed to hiring the best staff and giving them the training and tools necessary to lead our youth and families to brighter futures.
Recover. After a year in the making, in February 2016 we opened our new Outpatient Behavioral Health Services clinic at Village Gate. Between
13 and 20 percent of youth ages 2-18 are diagnosed with a mental health disorder, yet only 1 in 5 of them will get treatment. With Rochester’s current
outpatient mental health wait times at an unacceptable eight to twelve weeks, we stepped up to fill this community need. Co-located is our Chemical
Dependency Outpatient Clinic for youth and their families. Recent deaths of young people overdosing are proof this outpatient clinic is crucial in saving
lives. As a community we need to have the resources for parents and kids to find help before these issues become life-altering or life-threatening.
Renew. What once was old is new again. Thanks to donors at our inaugural Portraits of Hope Gala in April 2015, we were able to give our Dewey
cottages along with new paint.
This is growth. This is positive impact on our youth, families and community. This is the future.
This is Villa of Hope.
Yours in Hope,
Michael AmicoChristina M. Gullo, MSW, MBA
Chair, Board of DirectorsPresident/CEO
2 0 1 6 A NNU A L R EPO R T
Avenue campus residents a renewed sense of well-being, pride and hope. This event funded new bedrooms, living rooms and dining rooms in our
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ORGANIZATIONAL PERFORMANCE
Internal
Process
Our
Fundamental
Guiding
Principles
Youth &
Families
Talent &
Culture
Financial
Viability
Sustainable
Outcomes
Quality
Collaborative
Efforts
Rooted in The Sanctuary Model®,
the Mission, Vision and Values
of Villa of Hope voice the commitment
our community and each other.
Accountability and fidelity to our
Non-Violence
Accountability
& Fidelity
to Mission,
Vision,
Values
Democracy
Social
Learning
2 0 1 6 A NNU A L R EPO R T
Mission, Vision and Values is at the core
4
of how we perform as a youth and family
service agency.
Your personal journey is our passion . . .
because YOU matter.
Growth and
Change
Open
Communication
Emotional
Intelligence
Social
Responsibility
ORGANIZATIONAL CULTURE
S A N C TU A R Y
we make to our youth and families,
“why”
Why we exist.
MISSION
Villa of Hope, an innovative human services organization, renews hope to youth and families, building stronger communities.
VISION
Villa of Hope will be the recognized leader in trauma informed care, producing sustainable positive outcomes for our youth and families by 2020.
VALUES
Relationships based on Caring, Hope and Respect are the foundation of our efforts.
“what” “how”
How we do it.
ORGANIZATIONAL
PERFORMANCE
ORGANIZATIONAL
CULTURE
Quality We provide superior programs, services and
internal processes
Social Responsibility We are accountable, reliable,
proactive, positive, appreciative
Sustainable Outcomes We hold ourselves accountable
for achieving sustainable outcomes
Growth & Change We innovate, ignite, promote, initiate and
support a change ready culture
Financial Viability We are good financial stewards
Democracy We engage staff, youth, families & volunteers
Youth & Families We engage from a strength
based perspective
Emotional Intelligence We are caring, compassionate,
respectful, balanced, self-aware
Collaborative Efforts We build strong and lasting
partnerships, internally and externally
Open Communication We demonstrate integrity, honesty,
humility, transparency, vulnerability
Internal Process We maintain clear, strong and efficient
policy and procedures
Social Learning We are courageous, encouraging, committed
to seeking and sharing best practices
Talent & Culture We empower staff
Non-violence We are committed to physical, social,
psychological and moral/ethical safety
2016 ANNUAL REPORT
What we have to accomplish.
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“I am thankful for all the
help the Villa has given to
me. I am also thankful that
they are still continuing to
help other kids that need
hope in their lives.”
2016 ANNUAL REPORT
Adrian R. has been a recipient of Villa
services since 2014, and will be
graduating this year from the Villa’s
Avalon School.
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S T R ON G .
wh o ar e vi l l a o F h o p e y o u t h ?
Youth at Villa of Hope are some of our most vulnerable members in society. Every youth who comes to us needs something different ...
because each story and each situation is different. The consequences of complex trauma exposure are devastating for a child. Trauma disrupts
attachment to other people; many of our youth have been victims or witnesses of violence, and are three times more likely to abuse drugs and
end up in harm’s way. These young people more often experience serious mental health problems, such as anxiety disorders or depression, and
are at a higher risk for lifelong physical and psychological health issues.
of Villa clients come
from City of Rochester
neighborhoods
struggling with
extreme
poverty
of Villa youth have
family histories of
alcoholism and
drug abuse
90%
of youth placed
at Villa of Hope
have been physically or
sexually abused
But the word “Hope” resonates through all we do at the Villa.
of Villa young people
have experienced
serious traumatic
events in
their lives
We are a valuable external resource for youth;
and for those in our care, we have the opportunity to assist in bringing young lives back into balance again. Our youth are survivors of trauma
and adversity. We believe in them. With a caring community, support, and individual plans of treatment, many youth are not only able to survive,
2016 ANNUAL REPORT
50% 75% 80%
but to triumph.
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“Our new Behavioral Health Services Department now offers Chemical Dependency and
Mental Health Outpatient Programs under one clinic; the only one of its kind in our area that specifically
serves youth and young adults.” — Saarah Waleed, LMHC, CASAC, NCC
2 0 1 6 A NNU A L R EPO R T
From left to right, the team at the Village Gate location; front row: Ashley Frantangelo, Laura Finke, Cailley Wayman, Catherine Faltisco, Jessica Calway.
Back row: Stacey Gray, Chassity Gibson, Saarah Waleed, Angie Perez, Lynn Lambert
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R ECOVE R IN G .
V I LL A O F H OPE B E H A V I O R A L H E A LT H S E R V I C E S
It is not acceptable for a young person in crisis to have to wait 8 to 12 weeks for mental health services.
Realizing that these wait times were a reality in our own community, the Villa rose to the challenge this year: Villa of Hope Behavioral Health
Services opened a new location for youth, centrally located in Village Gate Plaza. The Villa’s Chemical Dependency Outpatient Program and Mental
Health Outpatient Clinic began accepting referrals, and providing services to youth, adolescents, and their families, on February 1, 2016.
Our Chemical Dependency program is the only one of its kind, specializing in youth and young adults in Monroe
County. The Mental Health Clinic specializes in serving children and youth who have experienced sexual and
physical trauma. What is also unique about the programs is that they are located together in the same facility,
where our professionals, licensed and trained in co-occurring disorders, can more accurately assess patients
under either, or both categories. The goal is to break down the separate “silos” that have previously caused
We help these families
renew hope, shatter the
myths, learn new coping
skills, and heal.
limits to service provision, and to allow treatment strategies to come together under one roof.
The stigma attached to addiction and mental illness often keeps youth and families isolated and marginalized. Villa of Hope’s caring and
dedicated staff are there to advocate, educate and utilize treatment models to help these families renew hope, shatter the myths, learn new coping
skills, and heal. Partnering with the Office of Alcoholism and Substance Abuse Services (OASAS), the Villa has implemented The Seven Challenges,
decision-making model that is culturally sensitive and developmentally appropriate to assist adolescents in gaining life skills. And though funding
for treatment is primarily insurance-based, Villa Behavioral Health Services never turns away a patient for inability to pay. Financial counselors work
with the families to secure funding for smooth continuity of treatment.
And this is also where the generous help of our donors has come through for young people, again and again. Your donation can ensure that no
youth has to go without needed services.
2 0 1 6 A NNU A L R EPO R T
an evidence-based program designed to treat adolescents with drug and alcohol problems, co-occurring mental health issues and trauma. It is a
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2016 ANNUAL REPORT
“For our son, Alex,
attending Avalon has been
life-changing. The support
he receives from the staff
has transformed our
troubled young man into a
true leader.”
Brenda D.
From left to right: Jordan, Kent, Alex,
Brenda, and Daryl
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P R O M I S IN G .
E X P A N S I ON
O F
A V A LON
S C H OOL
Avalon School is truly one-of-a-kind in Rochester. It is a specialized day school, offering education and therapeutic services to teens
ages 12 to 18, who live at home, but need extra help with academic, social, behavioral and emotional needs.
Over the last year, Avalon has been expanded, to accommodate an increased need for services, and to include an additional classroom.
Alongside a highly trained staff of teachers and teachers’ assistants are social workers, psychologists,
psychiatrists, a school nurse, a support coordinator and an educational diagnostician. Thirty students
in grades 9 through 12 are served at Avalon, with classes meeting 210 days/year, including a 30-day
summer session. Most students complete a Regents diploma and more than 80 percent of graduates
pursue degrees at local colleges or trade schools, while others enter the workforce or military. And
Avalon School
is truly one-of-a-kind
in Rochester.
further expansion is planned, to provide a junior high school program, due to a need in our community.
These improvements have had a dramatic impact on the lives of many students, like Alex, who has attended the school since January
2015. His mother, Brenda, recounts a long list of educational approaches before Avalon, from regular education, to alternative oncampus high school programs; to off-campus alternative education, and then off-campus tutoring. “Nothing was working, and we really
Until they discovered success with Avalon.
Alex benefits from the smaller classes, with a ratio of six students to one
teacher and one teaching assistant, and he is now engaged, intrigued, and encouraged by his educational experience. He is looking at
attending a tool and die class at MCC next semester, and will be graduating in 2017.
“The main difference is Avalon focuses on getting students ready for their next step in the real world,” says Brenda.
2016 ANNUAL REPORT
tried,” says Alex. “Just lots of frustration and disappointment, and I never got the emotional or academic support I needed.”
“It’s . . . just hard to put into words how great Avalon really is.”
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R ENO V A T I ON S
Villa of Hope Cottages “before”
And “after”! Our renovations balanced the need for a home-like environment, while ensuring safety,
security and physical and psychological comfort.
Thanks to the generous donations from the Portraits of Hope Gala
on April 17, 2015, we were able to renew the living spaces in our residential cottages on the Dewey
Avenue Campus. Theory in the behavioral science field indicates that youth in a residential treatment
2016 ANNUAL REPORT
setting will likely experience decreased trauma if the physical space is designed to foster a sense of
control; so we introduced color, to dramatically affect mood and feelings, and enhance the emotional
well-being of our residents. The bedrooms were painted in cool tones which have been shown to
lower blood pressure and convey tranquility.
Additionally, we purchased new sturdy, high-quality furnishings including beds, dressers, mattresses,
bedding, dining furniture and living room furniture. Being surrounded by quality furniture positively
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impacts young peoples’ self-esteem and instills a sense of pride.
T H E
I M P A C T
O F
G I V I N G
Thanks to the generosity of donors in
2015, youth residents at the Villa not only
enjoyed updated and freshly painted rooms
and living spaces in the cottages; but also,
our Chapel was beautifully restored.
2 0 1 6 A NNU A L R EPO R T
A N D
R EBUILDIN G .
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T H E
V I LL A
C O M M UN I T Y
P R O G R A M S
The spectrum of services offered to youth at the Villa reflects our youth
were
successfully
commitment to rebuilding ­— recovering — renewing.
discharged from the
10
CAP program
in
year!
HEALTH HOME CARE MANAGEMENT A new program serving youth ages 17 to 26. In the first three months alone,thewepast
served
200 transition-age youth. Care Management Services will continue to expand and we stand ready to enroll youth in our Case
Management Program into the Children’s Health Homes beginning in September 2016. This program
provides services to families with children with complex medical issues; Children’s Health Homes
features a common sense approach to an individual’s situation — where not only medical, mental
teens and
their babies
health, and substance abuse services are met, but also social service needs (such as housing). The
were
successfully
Villa is at the leading edge of this new initiative.
discharged from the
6
2 0 1 6 A NNU A L R EPO R T
Young Mother
GROUP HOMES AND COMMUNITY RESIDENCES Operating 24 hours a day, 365 days a year, our
Group Home
over the past
group home programs serve youth with complex emotional, behavioral and educational needs. Our
year.
evidence-based model incorporates clinical treatment, medical care and family-driven partnerships to
help our youth be better prepared for life and less likely to engage in high-risk behaviors. Our residential
programs are specialized, to provide youth with safe, appropriate settings, including our Young Mother Group
Home Program, serving pregnant and parenting teens, ages 12 -21, and their infants. This nurturing environment is the only
program of its kind in Monroe County.
10
youth
were
successfully
discharged from the
CAP program
in the past year!
49
M
i
COMMUNITY APARTMENT PROGRAM (CAP) Young people ages 16½ to 21 who have been in the foster
up to
care system have the opportunity to learn to live on their own in one of our community apartments. Youth
live in one or two-bedroom
apartments in a northeast Rochester complex with our 24/7 on-site staff. This
youth
are
program promotes independence, prevents homelessness and decreases the dependence on public
supported
assistance. Residents
required to work and/or be enrolled in an educational or vocational program.
each year are
by Villa
Tracking
Curfew
We help them master independent living skills, including budgeting and cooking, and help them set and youth
remained
Checking.
in their
achieve personal goals.
homes with
140
129
the assistance
of Villa Skill
Building
staff 100
14
teens and
their babies
succ
R ENEWIN G .
A N D
OUT C O M E S
D ONO R P R O F I LE : J I M F O N Z I
COMMUNITY PROGRAMS Villa of Hope offers an array of community programs for youth and families, including
services no one else in Monroe County provides. We partner with young people and their families and work in
collaboration with schools, physical and mental health care providers, county and state agencies, and the judicial
system to ensure a comprehensive strategy designed for lasting success. Our community programs strengthen
families, avoid costly, disruptive out-of-home placement and help youth turn their lives around.
For Youth in the Juvenile Justice System:
JUVENILE REPORTING CENTER (JRC) JRC is the only 5-day-a-week after-school program locally for youth ages 14 to
17 on PINS (Person In Need of Supervision) probation or PINS Diversion. We provide transportation, dinner and social,
recreational and learning activities. Villa staff monitor school attendance daily and advocate for needed educational
supports, and link youth to needed mental health or chemical dependency services. JRC supports 15 youth for six
months each, with 30 to 35 children served annually.
140
youth
are
supported
each year by Villa
Tracking Curfew
Checking.
explore career options and find
passion for their future. It is our duty
to support development of their life
and work skills and understand the
opportunities available to them so
they can take those first steps on the
path to success.”
Jim Fonzi
Owner,
Gates Automotive
VILLA TRACKING CURFEW CHECKING (VTCC) Family court judges place youth, ages 10-17,
on VTCC as an alternative to their being placed in Non-secure Detention while they are involved in a family court process.
Daily curfew checks are completed to make sure youth are home by the curfew time set by the court. Monitoring of
school attendance and reminders of court dates are provided to the youth. Enrollment enables youth to be home rather
than in detention. Serving 20 youth at a time, we support 110 to 140 youth per year through this program.
For youth with mental health functional challenges:
WAIVER Individualized care coordinators assess and link families with six services at home or in the community: skill
building, respite, crisis response, family support, care coordination, and intensive in-home services. The goal of this program
is to avoid or prevent pediatric psychiatric hospitalizations through intensive support and the development of a family’s own
natural support system. Serving youth ages 5 to 21, this program supports up to 24 children located in both Monroe and Wayne County.
2 0 1 6 A NNU A L R EPO R T
up to
“We need to help young people
15
up to
10
14
youth
were
successfully
discharged from the
CAP program
in the past year!
6
teens and
their babies
were
successfully
discharged from the
Young Mother
Group Home
over the past
year.
490
“I realized the Villa’s program was different because it wasn’t just about my son; it was a
program to help us be a complete family again.”
y
w
supp
by Case
Management
in 2015;
— Rebekah S.
From left to right: Dylan, Ivy, Rebekah, and Colyn. This beautiful family was able to heal, recover and rebuild with the help of the Villa’s Waiver program.
SKILL BUILDING Highly-trained Villa staff teach physical, social, cognitive, emotional and spiritual life skills to youth
from age 5 through 21. We typically work with a young person and their family for 3 to 12 months, on a one-onone basis and in group settings. In 2015, we served 221 youth and families from all programs combined. 129
youth were discharged from the skill building program in 2015, and 100% of these youth remained in their
homes without the need for higher level of care outside of the home. 89% of those youth served successfully
met their goals, which included independent living skills, coping skills, socialization, educational supports
and community connections.
2016 ANNUAL REPORT
129
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RESPITE Our temporary, hourly care gives families a break from caregiving responsibilities to ease stress. Our
staff provides supervised recreational activities one-on-one in a family’s home (ages birth to 21) or in a group
setting (ages 5 to 17) at Canterbury Place, the only daytime respite of its kind in the region. We provide between 3-50
hours of respite care per month for each of 40 families monthly.
youth
remained
in their
homes with
the assistance
of Villa Skill
Building
staff 100%
success!
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6
C O M M UN I T Y P R O G R A M S — A C C OUNT A B I L I T Y
teens and
their babies
were
successfully
discharged from the
Young Mother
A NGroup
D RHome
E S ULT S
over the past
year.
CASE MANAGEMENT These home-based services work with youth ages 5 to 21 who have a mental health diagnosis, and
focus on keeping them connected to their own communities. We partner with youth and their families to set individualized,
goal-oriented plans, and we help to build a team of supports around the family, and client linkage and access to community
resources. Villa of Hope serves approximately 250 youth at a time in these programs; 490 youth throughout 2015. Of those
youth discharged from the program last year, 95% of them successfully remained in their homes.
490
youth
were
supported
by Case
Management
in 2015;
95%
For youth who are in foster care, leaving care, or at risk of needing foster care:
TRANSITIONAL SERVICES Supports adolescents (ages 16 to 20) in foster care who have a goal of discharging from foster
care to independent living. Services offered include casework support around completing their education, seeking and
maintaining employment, budgeting, obtaining and maintaining an apartment, linkage to needed community supports such as
mental health or chemical dependency treatment as well as long term emotional support and consistency — all to ensure the transition is
successful. This program serves 28 to 30 per year. Some live in our Community Apartment Program until age 21.
youth
129
successfully
remained in their
homes!
remained
GENERAL COUNSELING Our family-driven program serves parents whose children may be at risk of foster care placementindue
to unmet parent
their
homes
with
or child needs that could result in neglect or abuse. We help parents be less stressed and be the best parents they can be through
individual and
the assistance
family counseling, parent skill training and education, casework, and advocacy services and by strengthening family’s
informal
of Villa
Skill supports. Serving 20
Building
families at once, Villa of Hope provides general counseling to at least 30 families per year whose children range from birth to age 18.
100%
YOUTH MENTOR PROGRAM This special program gives part-time jobs as peer mentors to four young adults, ages 18 to 25, in Monroe County
who’ve had personal experience in juvenile justice, mental health, or the child welfare system. Our staff coach and supervise the mentors and help
them build job readiness, empowerment and advocacy skills as they help other youth.
2016 ANNUAL REPORT
staff
AFTERCARE This program is unique in Monroe County, serving families of youth ages 13 to 20 who are returning home after residential,
success! group
home or specialized foster care. We provide individual and family counseling, parenting support, life skills education, casework, and educational
advocacy. We work on school truancy, disruptive behavior, family conflict, parenting skills, and the need for positive recreation activities or a job
after school. Together, we work to strengthen the family’s ability to resolve issues, avoiding additional child welfare or juvenile justice system
involvement. Aftercare serves up to 22 youth at once, totaling about 35 families per year.
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FINANCIAL HIGHLIGHTS
Funding Sources
40%
Office of Children and
Family Services
8%
Office of Alcohol
and Substance Abuse
Services
At Villa of Hope, we have been experts in
3% Donations
year elevate our goals, for higher quality
service to youth since 1942, and each
and more impressive outcomes. As these
19%
State Department
of Education
13%
Office of Mental Health
17%
Medicaid and Other
charts demonstrate, most of the Villa’s
$24M income is spent on programming,
services and direct care to our youth.
We continue to aim higher by
supplementing our budget with
donations. We are grateful to you, our
2 0 1 6 A NNU A L R EPO R T
Expenses
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donors, past, present and future, who
make growth possible. Because of you,
86%
lives have turned around, and youth have
Program Services
(Direct Client)
12%
Management
& General
2%
Fundraising
experienced success, sometimes for the
first time in their lives.
Villa of Hope
3300 Dewey Avenue, Rochester, NY 14616
Phone: 585.865.1550
Fax: 585.865.5219
[email protected]
B O A R D o f dir e c t o rs A N D LE A D E R S H I P
villaofhope.org
Board Officers
Licenses
Ted Cordes, 1st Vice Chair
Managing Director
Delta Point Capital Management, LLC
Dawn DePerrior, 2nd Vice Chair
Vice President of
Application Delivery
Constellation Brands
Stephanie Schaeffer,
Board Secretary
Vice President, Chief Legal Officer
and Corporate Secretary
Paychex Inc.
Board Members
Laurie Baker
Chief Operating Officer
The Summit Federal Credit Union
Don Barone
Vice President – Investment Officer
Wells Fargo Advisors, LLC
Mary Kay Bishop
Associate Vice President of
Development
Nazareth College
Hector Urena
Owner/Operator
McDonald’s
Dean Dennison
Middle School
Math/Science Teacher
Greece Central School District,
Olympia
Nicole VanGorder-Pratt
Chief Operating Officer,
Upstate Special Needs Planning
Richard Downs
Deputy Chief of Police
Greece Police Department
Elizabeth Galvano
Health and Beauty Innovation
Specialist
Wegmans Food Markets
John Horvath
Partner, Retired,
Arthur Anderson and Co.
Tanishia Johnson
Program Manager,
Pathways to Success
Rochester City School District
Ruth Levenkron
Manager for International
Programs and Operations
University of Rochester
Monica McCullough
President
MM Development Advisors, Inc.
Charles Caranci, Jr.
Executive Vice President and CFO
LeChase Construction
Kimberly Olek
Benefit Consultant
Lawley Insurance
Adam Chodak
Anchor and Managing Editor
News 8 WROC-TV
Wynndy Turner
Chief HR Officer
United Way of Greater Rochester
Editor: Gerianne Puskas
Copy & Graphic Design: C. Jean Grover
New York State Department of Health
Senior Leadership Team
Christina M. Gullo, MSW, MBA
President/CEO
Wanda Acevedo, BS
Vice President of
Residential Programming
New York State Education Department
New York State Office of Alcohol and
Substance Abuse Services
New York State Office of Children and
Family Services
New York State Office of Mental Health
Memberships and Partnerships
American Association of Children’s
Residential Centers
Anne Eichas, LCSW-R
Vice President of
Community Programs
Alliance for Strong Families and
Communities
Aaron James,
Sanctuary Institute Faculty Consultant
Vice President of Sanctuary
& Trauma Education
Child Workforce Wellness Initiative
Building Bridges Initiative
Consortium of Alcohol and Substance
Abuse Services — Region II
Sarah Marché, MBA
Vice President of Human Resources
& Facilities Operations
Council of Family and Child
Caring Agencies
Angelica Perez, MSHA, CASAC
Chief Compliance Officer, and
Vice President of Administration
& Behavioral Health Services
Greece Chamber of Commerce
Gerianne Puskas, MBA, CNPM
Vice President of Development
& Marketing
Diane Tucker, CPA, MBA
Chief Financial Officer
Darkness to Light Collaborative
New York Association of Alcoholism and
Substance Abuse Providers
New York State Coalition of 853 Schools
NYS Coalition for Children’s Mental
Health Services
Recovery Net Collaborative
Rochester Business Alliance
Rochester-Monroe Anti-Poverty Initiative
Accreditations
Safer Monroe Area Reentry Team
Joint Commission
United Way of Greater Rochester
Photography: Brian Hardick/Party Productions
HOPE :)
Printing: Pixos Print
2016 ANNUAL REPORT
Michael Amico, Board Chair
First Vice President, Wealth
Management Portfolio Manager
UBS Financial Services Inc.
Andrew Crossed
Managing Partner
Park Grove Realty, LLC
19
Non-Profit Org.
U.S. Postage
PAID
Rochester, NY
Permit No. 7
3300 Dewey Avenue
Rochester, NY 14616
R e b u i l d .
r e c o v e r .
r e n e w .