Here`s Holland - Enterprise Europe Network
Transcription
Here`s Holland - Enterprise Europe Network
Here’s Holland Here’s Holland English Contents 2 Travelling to the Netherlands 4 Here’s my Holland 5 See Holland The secrets of Van Gogh ‘True strength lies in your own creativity’ Designing ships for use in real life 100% Mobile Fire Service Blind faith in radar Octopus as cabin boy Passion and pleasure ‘From motion to e-motion’ Sunlight 24/7 Architect to the rich and famous Eternal fame Hurricane brings people together ‘Beyond bits’ technology Ultra-modern container port Seagoing container with environmental label 6 10 11 12 13 13 13 14 15 16 17 18 19 20 21 21 Hear Holland Loading and unloading in silence The artful exhibition A passion for ultra-short-range communication Calling on one solar cell Will it all fit? “Last call for passenger Smit” “Simply the best” Cultural ambassador Robots in the city of the future Cars with both power and style Nintendo sounds Dutch Dancing gives you energy! 22 26 27 28 29 30 31 32 33 34 35 36 37 Smell Holland The secret of Gamila Green cleaning revolution Golden fields Fruit merchant to the world Tree incubator Flower magnate Cool presentation The end of smelly oil Opportunity for green gas Explosive scent Shave like a samurai Grey water is clean again From frying fat to biodiesel 38 42 42 43 44 45 46 47 48 49 50 51 52 53 Feel Holland Prickly fashion Free play ‘Informing the public is also a science’ Virus detection in 5 minutes Creating water Farming from your ‘easy chair’ Hot-bed of innovation Amsterdam, the virtual hot spot Soft coastline with a 100-year lifespan Is it really a boat? Plastic fantastic solar cell Your wallet feels the difference 54 58 59 60 61 62 63 64 65 66 67 68 69 Taste Holland The psychology of food Lunch behaviour under the microscope A tomato for connoisseurs Food Valley Dairy produce in a pill The true taste of chocolate Authentic Dutch Morrisons’ flying Dutchman Bols is back! Chips, chips, chips everywhere Safeguarding against drought World’s first energy- generating greenhouse Freshness test for the entire supply chain 70 74 75 76 77 77 78 79 80 81 82 83 84 85 Experience Holland Russian pride on the Amstel Non-slavish renovation Light distributor Everyone uses SPIL for gaming Climate-neutral revolving door Guus and the Dutch way Clean drinking water everywhere Airport roof helps sustainability A committed courier The hospital of the future Dutch aerodynamics for Ferrari Deutsche Bank twice as sustainable 86 90 91 92 93 94 95 96 97 98 99 100 101 3 Travelling to the Netherlands Do you have a webcam handy, plus an Internet connection and this booklet? If so, you can leave for the Netherlands right now – without even booking a plane ticket. All you have to do is follow the instructions given below, because travelling to the Netherlands has never been easier: 1. Make sure you have a working webcam and an Internet connection. Go to www.hollandtrade.com/heresholland in your web browser. © Nick Franken 2. Open a page using one of the icons as shown in the photograph, place the icon in front of the camera and wait a moment 3. until the Netherlands of mega yachts, healthy cows, delicious tomatoes and modern airports unfolds before your eyes. 4. When you’ve seen enough, just click on the next icon. Here’s my Holland Perhaps you’ve had the chance to visit Holland (otherwise known as ‘the Netherlands’). If so, then you’ve seen for yourself how the green polders stretch out across the low-lying delta landscape. Even if you’ve never been here, you’ve probably heard about how it feels to cruise through the canals of Amsterdam, or to smell the fresh spring aroma of the flowers-fields. www.hollandtrade.com/heresholland Whether you have already experienced Holland, or not, I would like to invite you on a unique adventure through the Netherlands that I, as Minister for Foreign Trade, am so proud of. 4 My pride is further bolstereded by the fact that the aromas and colours of the Netherlands are not limited to the fields of flowers and the polders, because they are just as present in the typical Dutch entrepreneurial spirit. Whether in scientific research, technology or pure commerce, the Dutch always look for the smartest, fastest or most efficient way of working – and always with a healthy degree of level-headedness. The Dutch are also very creative in their problem solving, particularly during difficult times, because they have already overcome so many challenges in the past, such as the country’s location below sea level and , consequently, the water, against which they have had to protect themselves. From that small river delta, Holland has risen to become the world’s second-largest agricultural exporter. Therefore, the Dutch don’t think so much in terms of problems, but more in terms of solutions, such as coastal defences, abundant fresh vegetables and clean drinking water. Would you like more examples? In that case, just keep reading and you will see, hear, smell, taste, feel and experience Dutch enterprise as you never have before. Via this booklet, I take you on a short trip to let you discover why Holland has got what it takes – in words, pictures and actions. If you prefer firm, hard figures, look no further than this booklet’s sister publication: ‘Holland Compared’. Holland’s pioneers are ready for the challenge. Frank Heemskerk Minister for Foreign Trade www.hollandtrade.com 5 See Holland For most visitors, viewing the Netherlands begins with a map. The country takes a bit of finding because of its size: not much more than 300 kilometres from top to bottom and nowhere wider than 200 kilometres. The Netherlands is located in the north-western corner of the European mainland, wedged-in between the rising North Sea and its next-doorneighbour, Germany. With a little imagination, the outline of the Netherlands resembles a lion’s head. Armin van Buuren Armin van Buuren Kammer sind mit perforierten Aluminiumblechen verkleidet, die auf der Rückseite mit Schaumstoff belegt sind. Die Windmaschine ist ebenfalls komplett geräuschisoliert und mit einem Kühlsystem ausgestattet. „Selbst wenn wir die maximale Windgeschwindigkeit von 250 km/h im Windkanal haben, können wir keine Interferenzen seitens stellt Andre de Boerder Windmaschine messen“, stellt Andre de Boer, Professor für Mechanik, fest. Die „tote“ bzw. „hallfreie“ Kammer hat eine Größe von sechs mal vier Metern. Es gibt zwei mögliche Messanordnungen: eine bei ungehindertem Luftstrom durch die hallfreie Kammer, und eine weitere, bei der der Luftstrom durch ein Rohr geführt und so am Messbereich vorbeigeleitet wird. Anlässlich stellt Andre de Boer, Professor der Inbetriebnahme des Windkanals am. Kammer sind mit perforierten Aluminiumblechen verkleidet, die auf der Rückseite mit Schaumstoff belegt sind. Die Windmaschine ist ebenfalls komplett geräuschisoliert und mit einem Kühlsystem ausgestattet. „Selbst wenn wir die maximale Windgeschwindigkeit von 250 km/h im Windkanal haben, können wir keine Interferenzen seitens stellt Andre de Boerder Windmaschine messen“, stellt Andre de Boer, Professor für Mechanik, fest. Die „tote“ bzw. „hallfreie“ Kammer hat eine Größe von sechs mal vier Metern. Es gibt zwei mögliche Messanordnungen: eine bei ungehindertem Luftstrom durch die hallfreie Kammer, und eine weitere, bei der der Luftstrom durch ein Rohr geführt und so am Messbereich vorbeigeleitet wird. Anlässlich stellt Andre de Boer, Professor der Inbetriebnahme des Windkanals am. © Nick Franken © Nick Franken © ANP Photo Excellent network For many visitors, the first introduction to the Netherlands comes from the air, where it is abundantly obvious that water is the predominant feature. From the south, you fly low over the imposing port of Rotterdam, which is the largest port in Europe. The land is divided into rectangular fingers, between which an endless network of dead-straight canals and irrigation ditches provides water for agriculture. Looking down on all of this from the window of a plane, one wonders how the residents of the Netherlands manage to keep their feet dry. It’s a fair question, because the battle against water is a theme that runs throughout Dutch history. The Dutch often refer to the Netherlands lovingly as a ‘damp little country’ and they have indeed reclaimed a large portion of their country from the sea, often in the face of nearimpossible odds. Dutch dredgers are put into action all over the world whenever the job demands maximum expertise. It was the Dutch that built the Palm Island in Dubai, for example, as well as deepening the Panama Canal and raising the sunken Russian submarine, the Kursk. Practical beauty The plane has now landed safe and dry at Schiphol, the country’s main international airport. It’s difficult to get lost there. Since 1980, Schiphol has been crowned the best airport in Europe, or the world more than 140 times. The airport was designed with nervous travellers in mind, with bright, clean terminals and colourful, intuitive signs that leaves little room for misunderstandings. 8 This typically Dutch design, by the Mijksenaar design agency, has been duplicated everywhere, from New York, to Abu Dhabi. It’s not just the designers of Schiphol airport who have a predilection for bright colours, however, because the bright yellow trains that are such a striking feature of the Dutch landscape stop directly underneath Schiphol Airport. Are Dutch designers excessively cheerful? Well, perhaps, but the actual reason behind the colour combination is more practical: an approaching bright yellow train can be seen from further away and that is then a safer situation. It is a good example of the functional aesthetics to which Dutch Design owes its global fame. Eye on the future Looking out of the train window, a carefully organised landscape glides past, with mediaeval windmills and black-and-white cows sharing the landscape with pioneering architecture. Sustainable construction is a major principle of Dutch architecture. The country’s diminutive size has resulted in Dutch people having a delicate relationship with nature. In the Dutch way of thinking, the key is to find a healthy balance between social, economic, ecological and technological needs. Of course, the solution should also look nice. This way of thinking is increasingly being imitated abroad. Dutch architects such as Rem Koolhaas, for example, travel all over the world for prestigious construction projects. The train stops amid the hustle and bustle of the city. With more than 400 people per square kilometre, the Netherlands is one of the world’s most densely populated countries, a multicultural spectacle with the bicycle as the main common denominator. From businesspeople with their briefcases on the handlebars, to mothers with children on the typically Dutch ‘bakfiets’ bicycle, students riding rusty old bicycles and professional cyclists on streamlined racing bikes – all of the Netherlands pedals from A to B in a stream of bicycles. Of course, visitors can also join in by hiring a bicycle, and don’t worry, because the special cycle paths make the whole adventure far less perilous than it might at first appear. As the fashion-conscious visitor has already noticed, Dutch people prefer a clothing style without too many trimmings. There’s a good reason why the Dutch say ‘be normal, because that’s crazy enough’. A growing group of fashion designers is making a big impression on the international stage with this independent style. In a short period of time, Dutch jeans brands such as G-Star and Gsus have conquered dozens of different countries. As with Dutch Design, the unconventional perspective of the Dutch is once again bearing fruit. Limitless You may see Dutch people on a picnic blanket in the park or at one of the many sidewalk cafes in the city centre, but not until they have finished their work. The Dutch have a long tradition as an industrious and enterprising people. The knowledge that, as a small country, you have to achieve a lot just to keep up, is deeply ingrained in the national psyche. Consequently, the Netherlands has long been a land of traders and service providers. There are large business estates on the outskirts of cities in which plans are forged and frontiers are pushed back. For centuries, foreign trade has been the driving force behind the Dutch economy. Not only large multinationals such as Shell, Philips, Heineken or Akzo Nobel, but also small and mediumsized companies have traditionally set their sights on foreign countries. Innovation is the key word in the Netherlands’ international success. The Netherlands is Are Dutch designers excessively cheerful? a land of ideas with a talent for original and pragmatic solutions. After the Dutch fought back the sea, the word ‘no’ disappeared from their vocabulary. In cycling, the term ‘false flat’ is sometimes used to refer to a stretch of road that at first appears flat, but then turns out to be an unexpected gradient. Appearances can be deceiving, and the same might be said for the Netherlands, which is a small, modest country hidden in a corner of the large European continent. You could easily overlook it, but once you are there, a surprising reality opens up because the Netherlands’ impressive achievements and global influence seem not to fit in with the small size of the country. The English say ‘what you see is what you get’. The Dutch say ‘that’s often the case, but watch out for the false flat’. 9 Creative Industry ‘True strength lies in your own creativity’ The great driving force behind Big Brother, the pioneering reality TV show broadcast in forty different countries, is Dutchman John de Mol. De Mol, who has been active in the media world since 1975, develops ideas for television shows through his media company Talpa, tests the ideas in the Netherlands and exports what works. “De Mol believes in the creativity of his company, and he only looks for similar geniuses. If you want to grow, therefore, the Netherlands soon becomes too small,” says Thomas Notermans of Talpa. The company has already been successful in countries such as France, the United Kingdom and the United States, and is making headway in China, India and Russia. In each country, De Mol decides whether to take a majority interest in production companies or to start his own company. However, Talpa doesn’t have to become the major player. “De Mol wants to be the best at what he does. He’s focused on the quality of the idea. True strength lies in your own creativity.” www.talpa.tv | [email protected] High-Tech Systems The secrets of Van Gogh “The unveiling of the portrait of a woman beneath Vincent van Gogh’s painting Patch of Grass prompted millions of hits on Google and Yahoo! Our X-ray technology revealed a previously hidden world that gives art historians valuable information about the creation of a painting. It can also play a decisive role in authenticity testing,” says Joris Dik, materials expert at Delft University of Technology. www.vangogh.ua.ac.be | [email protected] 10 © Lex Verspeek/HH 11 High-Tech Systems Sportvelden van 100% Mobile Fire Service 100% natuurgras In the event of an emergency, such as a fire, a good information system is crucial. Questions include ‘where, and in what type of environment is the fire?’; ‘what is the fastest route to the fire?’; ‘are there hazardous substances present?’; and ‘are there adjacent buildings or is the building where the fire is located free-standing?’ With the complex ICT environment known as ‘100% Mobile Fire Service’ [‘Brandweer 100% Mobiel’ in the original Dutch], the commander in the fire engine no longer receives this information by radiotelephone from the emergency switchboard. Instead, the commander can now read all the information required in an integrated and conveniently arranged format from a monitor in the vehicle. This reduces the amount of voice traffic and the need to search in disaster response plans, digital accessibility maps and plans of attack. Turning out for a fire has never been so calm and orderly. www.brandweermobiel.nl High-Tech Systems | Transport and Logistics “Many shipyards design their fast ships only for calm waters. Damen designs patrol boats and fast work ships specifically for real-life uses, and therefore takes the worst possible seas into account,” asserts Jaap Gelling, Product Director High Speed Craft at Damen. Research and development in this area is done together with Delft University Maritime Blind faith in radar Octopus as cabin boy Rain and mist do not make the work of an air traffic controller or a harbour traffic controller any easier. HITT, therefore, supplies state-of-the-art traffic control systems worldwide, that are safe and reliable in all circumstances. “Our radar systems chart all vehicle movements down to the last detail thanks to a link with a range of other information systems. Traffic controllers must be able to have blind faith in our system,” says sales manager Dick Langejan. How often do we hear about ships losing containers in a storm? To limit the damage caused by a sudden change in the weather, Amarcon has developed a software system known as ‘Octopus’. “It’s a kind of route planner for ships,” explains Amarcon’s Managing Director, Leon Adegeest. of Technology. “Our latest axe bow ships can continue to sail at full speed, even in heavy seas, thanks to the shape of their hull. The nose cuts smoothly through the water. In two years, we’ve already sold 23 of these ships,” Gelling states. www.damen.nl | [email protected] Marítim0 Designing ships for use in real life 12 After acquiring extensive experience in international seaports, HITT now also supplies airports in South Korea, Singapore, Russia and China. “We distinguish ourselves from our competition in terms of performance and price, and our international experience also gives us an advantage.” www.hitt.nl | [email protected] The software calculates how a ship can sail safely from A to B using as little fuel as possible, taking into account its cargo and the weather conditions. “A captain must know his ship well to know how it will respond. Octopus takes over that knowledge from the captain and then advises the captain on which route, course and speed is the safest,” says Adegeest. The Scandinavian countries, France and South Korea have already embraced the Octopus system. www.amarcon.com | [email protected] 13 “I am inquisitive by nature and I’m always curious about what drives people,” admits Corien Pompe, the Dutch designer at Volvo Cars. In 1982, Volvo went in search of a female designer for the colour and upholstery programme, and in Pompe, a recent graduate from the Design Academy Eindhoven with a background in engineering, art and architecture, they saw their ideal candidate. She is now Chief Designer at Strategic Design and is in charge of innovation and concepts over the long term. “Design, these days, revolves around ‘e-motion’ and personalisation and that provides the framework for the ideas and materials we develop that are far ahead of their time and focused, of course, on both people and the environment. By being avant-garde, we create the classics of the future.” Why is it that there are so many Dutch people involved at the international level in automotive design? “They are valued for their clarity, conceptual thinking, ability to speak several languages and experience in dealing with foreign cultures,” Pompe explains. Automotive design is all about a fusion of various elements. A good car designer anticipates macro-economic developments, politics, architecture and lifestyle, but of course also bears in mind feasibility. The Dutch are innovative, original and creative, but also realistic and straightforward,” explains Pompe. www.volvocars.com Automotive | Creative Industry ‘From motion to e-motion’ Passion and pleasure “Architecture has been my great passion ever since I first set foot in the model room in the architecture department at university.” Francine Houben’s biggest heroes are Charles and Ray Eames: “I can really relate to the pleasure that they had in working together and the different layers that are typical of their designs.” Since 1980, Houben has designed homes, libraries, laboratories, parks, schools, neighbourhoods, skyscrapers, theatres and hotels, including a number of projects abroad since the year 2000. Take, for example, her design for the new Birmingham Library in the UK, a glass building shrouded in a film of fine, steel mesh in a tribute to Birmingham’s industrial heritage. “I’m not interested in style. My work is www.mecanoo.nl human, playful, technically innovative and extremely detailed.” Creative Industry sector 3 sector 3 15 Sustainable Energy Sunlight 24/7 © MVRDV Creative Industry | Infrastructure Architect to the rich and famous Dynamic Dutch architecture can be found all specially-geared towards the educational development of children and stimulating At Sarkozy’s invitation, architect Winy Maas of MVRDV created one of the ten future urban design visions for a dynamic and sustainable Paris. The city will be home to 15.6 million people by 2030. Sarkozy’s invitation followed closely on the heels of the request from the American actor Brad Pitt to design 150 rental homes for uprooted families whose homes had been destroyed when Hurricane Katrina hit New Orleans. MVRDV delivered a design for flood-resistant homes that was striking to say the least: the house has a kink, which causes the front and back ends of the house to rise upwards at an angle and remain above floodwaters. economic activity. www.mvrdv.nl | [email protected] around the world – from Beijing to New York and from Stuttgart to Dubai. French President Nicholas Sarkozy and Hollywood star Brad Pitt would certainly agree, because these two high-profile figures both came knocking For some 1.6 billion people, doing homework or reading a book after sundown is at the door of Rotterdam architectural firm impossible. In fact, they often have no electricity, even though the sun shines brightly MVRDV. The work carried out by MVRDV during the day. For the African market, Philips has therefore developed ‘My Reading focuses especially on social developments Light’, which is a solar-powered LED reading light with a rechargeable battery that is and climate change. www.philips.com sector 3 16 17 © ANP Photo Water Hurricane brings people together Eternal fame The United States and the Netherlands have been friends for centuries, and the disaster It is said that only two man-made structures are visible from space: the 2,000-year-old, 6,400-kilometre-long Great Wall of China and the 76-year-old, 32-kilometre-long Closure Dike (Afsluitdijk) in the Netherlands. This is a myth. The Great Wall, while large and imposing, is not visible from space, but the relatively tiny Closure Dike is. But that’s not why Cornelis Lely (1854-1929) designed the dike. Reclaiming land from the sea and taming the unpredictable Zuider Sea was Lely’s life’s work. As a young engineer, Lely carried out measurements on the wharfs of the port of Amsterdam. Café goers laughed at him, but nobody remembers www.afsluitdijk.org any of them. Lely is still held in great esteem and his Closure Dike is still there. caused by Hurricane Katrina in New Orleans in 2005 was an unpleasant reason for the two countries to become even closer. American engineers and a highly diverse group of Dutch engineers have joined forces to ensure that a disaster like that never happens again. Infrastructure Aerial observation technology from the Dutch company Fugro monitors the condition of the levees (= dikes) along the Mississippi. Arcadis is building two dams near New Orleans. Large engineering firms such as Royal Haskoning, WL Delft and HKV provided software that can calculate the risk of flooding. The levees around the city that these companies have contributed to are designed to withstand a storm and floodwaters that will occur once every hundred years. The Dutch engineers are benefiting from the Americans’ vast knowledge of climate change. Given this combination of Dutch and American expertise, it’s almost enough to say that hurricanes have had their day. www.waterland.net © ANP Photo 19 Transport and Logistics | High-Tech Systems Ultra-modern container port The new ECT Euromax Terminal in the Port of Rotterdam is one of the world’s most highly-automated and sustainable terminals. “It’s unique and ahead of its time,” asserts Rob Bagchus of ECT. “Technologically, we are extremely automated through a combination of employee skills and sustainable, state-of-the-art technology. The crane operator, for example, is no longer the driver, but the operator of the crane. It is an interface – in fact, more of an interaction – between man and machine.” The terminal has an ultimate capacity of more than four million twenty-feet equivalent units (TEU), which is a major expansion. “The ECT Euromax Terminal is a major trump card for Rotterdam in the battle to remain Europe’s largest container port.” www.ect.nl | [email protected] © Hollandse-Hoogte Logistics | High-Tech Materials © www.ivarpel.nl Seagoing container with environmental label High-Tech Systems ‘Beyond bits’ technology “The Kavli Institute of Nanoscience in Delft is leading the world in the development of a supercomputer based on quantum mechanics – an entirely new computing concept – that will be a billion times faster than anything currently available. A PC has to compute much faster for heavy-duty tasks such as weather forecasts and medical predictions. Quantum computing will make that possible,” claims Leo Kouwenhoven, who is an associate professor at Delft University of Technology. www.ns.tudelft.nl 20 It seems impossible, but it’s in fact true: a seagoing container – an enormous steel crate that carries all our consumer goods around the world – that one person can fold up in thirty seconds. As a result, there is no need to haul around an empty container full of empty space, and a ship can take back four empty containers instead of a single full container. “Cargoshell is a collapsible composite container that is 400 kilograms lighter than the traditional steel container and is suitable for the current standardised transport chain. It makes transport more environmentally-friendly – the CO2 reduction in particular is significant – and the business costs are lower,” claims Cargoshell inventor René Giesbers. Giesbers presented his prototype in the Port of Rotterdam. www.cargoshell.com | [email protected] © Hollandse-Hoogte 21 Hear Holland The Dutch may not notice it themselves, but their language has a very distinct sound to the ears of foreigners. The main reason for this characteristically Dutch sound is the hard ‘g’. It is a mystery where and how this sound entered the language, because it is certainly not the most logical development. To make the hard ‘g’, you have to press the rear part of your tongue against the roof of your mouth, which is a masterpiece of acrobatic tongue-twisting that even the most dedicated student of Dutch often wrestles with for years. Not that the Dutch mind, because given half a chance fluent foreign languages will issue forth from their mouths. © Nick Franken © Nick Franken In fact, the willingness of the Dutch to speak foreign languages is almost legendary. As an expat in their country, you are barely afforded the opportunity to learn their language, simply because everyone immediately answers in fluent English, or German, or French or Spanish. The majority of Dutch people command at least two foreign languages. This above-average linguistic proficiency is a pleasant characteristic of the open, outwardly-oriented Dutch culture. In other words, to achieve success as a small country and a trading nation, we basically have to speak these languages. Of course, we don’t want to deny you the fun of speaking a foreign language. So, if you offer up a cheery ‘goedemorgen’ (good morning), we will reply in kind. The sound of the Netherlands has many forms. There is a good chance that you are acquainted with one of these forms in your own country as nightclubs in major cities around the globe are always packed to overflowing with people whenever Dutch DJs are on the bill. They are the absolute rulers of the international dance scene, and for years Armin van Buuren and Tiësto in particular consistently topped the ratings. Dutch music 24 can rightfully be called an export product. In 2007, it generated almost 50 million euros and the trend – like the number of people on the dance floor – is upwards. It can always be quieter Whereas the sound levels in the clubs can never be loud enough, precisely the opposite is true out on the streets. With one of the world’s highest population densities, the Dutch have, of necessity, become experts in noise reduction due to the experience they have built up throughout the years. This experience is extremely useful in the automotive sector, for example. Despite the absence of a major Dutch carmaker, the automotive sector’s annual turnover of 12 billion euros gives it both power and influence. As a matter of fact, nearly every car on earth contains at least one Dutch part. You might not see the part or parts, however, because the Dutch influence is not limited to car design, but often highly technical and may be found under the bonnet, in the wiring or deep in the control systems. Some 250 suppliers of high-quality parts are the heart of innovation in the automotive sector, the most wellknown of which is TomTom; the global market leader in navigation systems. Dutch companies are also trendsetters in less-obvious niches, such as sunroofs (Inalfa Roof Systems), fasteners (Nedschroef) and semiconductors (NXP). With support from the Dutch government, technical universities and knowledge institutes, these companies form the front line in the search for the car of the future, in which safety, © Nick Franken sustainability and the environment are the guiding principles, as is low-noise vehicle technology. So, here is a warning for the future: don’t rely solely on your ears when you want to cross the road! Until the era of the low-noise car dawns, however, there will still be friction between residential needs and transportation requirements. For example, in the densely populated Netherlands, reducing the amount of noise generated by motorways is a hot topic. The problem is being dealt with on two fronts, namely: a low-noise road surface; and smart acoustic screens. It is hardly surprising, then, that the Netherlands is playing a pioneering role in both fields. Design agency Fabrique has received several international awards for its innovative system of modular acoustic screens. This is another example of Dutch industrial design at its best: innovative, functional and aesthetically stimulating. Entrepreneurial buzz One of the most frequently quoted sayings of Dutch football legend, Johan Cruijff, is: “every disadvantage has its advantage”. The aforementioned examples illustrate just how on-the-ball he is. Out of necessity, the Dutch became experts in noise reduction. Add the Dutch business instinct into the equation and wonderful things start to happen. It might not be noise in the classical sense, but anyone who really keeps their ear to the ground in the Netherlands will hear a constant buzz. This buzz is perhaps the most characteristic sound of the Netherlands: the sound of the entrepreneurial spirit; the sound of opportunities and plans. There are a lot of small- and medium-sized enterprises in the Netherlands. Every day, dozens of new companies register with the Chamber of Commerce. The majority of Dutch people can make themselves understood in at least two foreign languages Many of these companies come into being because their founders want to improve something. If something can be better, then it must be better: the Dutch have little tolerance for half-baked ideas. Call us perfectionists if you will, but don’t forget that our attention to detail always goes hand in hand with a pragmatic approach. A recent study indicated that businesses become more innovative as a country’s population grows in size, and this is, perhaps, a positive consequence of our high population density. Incidentally, anyone wanting to participate in the buzz is very welcome to do so, because Dutch business people are even more enthusiastic when foreign business guests come for a visit. They will even be happy to talk to you in a language of your choice – but we already mentioned that. 25 Automotive | Transport and Logistics Loading and unloading in silence Anyone who lives near a shop knows the problem of vehicles loading and unloading their contents waking you up in the morning at an ungodly hour. But now that no longer needs to be the case, thanks to low-noise products developed as part of the government programme ‘PIEK’. The products include low-noise loading platforms, rolling containers and cooling systems. None of these products is louder than 60 dBa, which is about the level of a normal conversation between two people. “The advantage is that the suppliers can be in and out of the city before rush hour really starts, which saves time and money,” says advisor Robert Goevaers of the Ministry of Economic Affairs. London, Paris and Dublin are now also convinced and will be introducing the low-noise provisioning system. The system will also be implemented later this year in Australia, and pilots will begin this year in Germany, Belgium and Spain. The development work took off in 1998 with the emergence of the 24-hour economy. “A 24-hour economy is great in itself, but then you need a solution to noise pollution in heavily populated areas such as the Netherlands where we had to find smart solutions,” states Goevaers. www.piek.org [email protected] Creative Industry The artful exhibition “An exhibition in itself is an art form. Knowledge and experience converge in a mix of disciplines, which is what we’re especially good at,” asserts Herman Kossmann, of Kossmann.dejong; the exhibition architecture agency that designed the ‘Urbanian’ pavilion for World Expo 2010 in Shanghai. “It’s a three-dimensional spatial narrative about the quality of life in the constant hustle and bustle of the city.” www.kossmanndejong.nl | [email protected] 26 27 © ANP Photo High-Tech Systems and Materials Calling on one solar cell A passion for ultra-short-range communication Until recently, no one had ever been able to obtain usable electricity from a single Bluetooth is basically two electronic devices that are a short distance apart and one of the devices is the transmitter and the other one is the receiver. The idea seems so simple, but in fact it’s anything but simple, explains Jaap Haartsen, electrical engineer and joint inventor of Bluetooth. “It’s actually very complicated – but still great – when two similar devices have to recognise each other and determine among themselves which device will transmit and which will receive.” Haartsen has fond memories of his time at Swedish telephone manufacturer Ericsson. His contributions yielded him a number of patents. Haartsen has been back working in the Netherlands for years now. He is currently at the SonyEricsson research lab where new Bluetooth technology is being integrated into new devices, such as headphones and watches, and countless other possibilities still remain. His work is exciting and focuses on his favourite area of communication www.sonyericsson.com | [email protected] over ultra-short distances. solar cell. The cells are generally linked together in a series to supply energy. However, the Dutch company ‘Intivation’ decided to investigate electronic solutions that would make single cell solar power viable. The secret is in a chip designed by Intivation. “By placing this chip between the solar cell and the battery of small, portable equipment, you can now power equipment such as a mobile phone in a practical way,” explains Rik Wuts, Marketing Manager at Intivation. The solar cell is therefore an integral part of the phone. The invention of this type of chip is a major step forward for areas with limited electricity, a growing mobile phone market and sufficient sunlight. “Thanks to our invention, people in Asia, Latin America and Africa can now make mobile phone calls at any time because they will always have cheap electricity available to charge their phones,” says Wuts. Intivation won this year’s GSM Association Mobile Innovation Award for their invention. www.intivation.nl | [email protected] High-Tech Systems © Nick Franken 29 High-Tech Systems | Transport and Logistics Will it all fit? It is a scientifically proven fact that no one can pronounce the same word in precisely the same way twice. A computer can, but its pronunciation often sounds robotic. As Johan Godin, Director of AviaVox knows, “Mimicking the human voice and including emotion is incredibly difficult.” Nevertheless, his company has been able to develop an automated system that imitates a human voice. “A word like ‘passenger’, for example, is divided into 36 digital speech elements in our system.” The company has developed more than half-atrillion grammatical sentence constructions in various languages. For each language, that is the equivalent of 1,500 lorries, each carrying seven tonnes of A4 sheets of paper printed on both sides. AviaVox is the world leader in automated speech systems for a wide range of customers that include airports. Passengers in airports such as Heathrow, Schiphol, Moscow and Kuwait are paged by a professional, human voice created by AviaVox. “A clear announcement with no accent is easier to understand and therefore helps to keep passengers moving smoothly through the airport,” says Godin. The technology also has countless potential applications in public transport, sports events, shopping centres and the health care sector. www.aviavox.com | [email protected] Infrastructure “Last call for passenger Smit” “Engineers from Royal Haskoning wanted to know whether a new oil terminal in Libya is suitable for medium-sized tankers. We therefore conducted a virtual simulation on a ship’s bridge with model ships, around which there was a projection of the entire harbour area. The simulation clearly indicated what was possible and what wasn’t,” states Jakob Pinkster of STC Group, which owns the world’s largest simulator park. www.stc-r.nl | [email protected] 3 sector 30 © ANP Photo 31 © Ronald Knapp Creative Industry Armin “Simply van Buuren the best” Cultural ambassador Kammer In 2007 and sind2008, mit perforierten readers of the Aluminiumblechen British music publication verkleidet, DJ die Magazine auf dervoted Rückshim eite ‘World’s mit Schaumstoff most-popular belegt sind. DJ’. Die VanWindmaschine Buuren himself, isthowever, ebenfallsiskomplett the first to geräuschisoliert put that statusund intomit perspective. einem Kühlsystem “The best ausgestattet. DJ doesn’t „Selbst exist,”wenn he says wirsoberly. die maximale “There Windgeschwindigkeit are so many different good von 250 DJs,km/h and no immatter Windkanal how good haben, you können are, you wirmust keine continually Interferenzen prove yourself.” seitens stellt Nevertheless, Andre de Boerder it is stillWindmaschine the nicest recognition messen“, imaginable stellt Andre forde the Boer, countless Professor für performances Mechanik, fest. he has Diegiven „tote“all bzw. around „hallfreie“ the world Kammer in the hat lasteine decade. Größe Van von Buuren sechsalso mal sees vier it Metern. as a sign Esof gibt zwei appreciation mögliche of Messanordnungen: his music. He sayseine he could bei ungehindertem not live without Luftstrom spinningdurch records dieand hallfreie composing Kammer, his own und eine weitere, music. bei “When der der I’veLuftstrom been on tour durch for ein a while, RohrIgeführt can’t wait undtosoget amback Messbereich in the studio, vorbeigeleitet and vice versa.” wird. Anlässlich stellt Andre de Boer, Professor der Inbetriebnahme des Windkanals am. www.arminvanbuuren.com In 2008, music critics named the Royal Concertgebouw Orchestra as the world’s best orchestra. Words that featured heavily in the critics’ praise included ‘creative’, ‘magical’, ‘contemporary’ and ‘international’. The orchestra, which consists of Creative Industry 120 leading musicians from sixteen different countries, performs 120 dates every year, including 35 performances abroad. The orchestra is the Netherlands’ cultural ambassador par excellence. www.concertgebouworkest.nl | [email protected] © ANP Photo © Ronald Knapp 33 If ‘2getthere’ has its way, a vision of the future full of green parks Sustainable Energy | Automotive and futuristic robotic cars will not be far wrong. Their electric six-passenger CyberCab is driven automatically, making it ideal for the city of the future. In Masdar City, the world’s first climateneutral city, for example, 13 CyberCabs will provide the travel Cars with both power and style links to the Institute of Science and Technology. www.2getthere.eu | [email protected] According to Hjalmar Engel, co-owner of Electric Cars Europe (ECE), electric cars have an image problem. “ECE doesn’t sell ‘plastic golf carts’. We sell electric cars with power and style.” In his production hall, Engel points Automotive | Sustainable Energy Robots in the city of the future 34 to the Lotus Elise and the Volkswagen Golf. “Those aren’t hybrids!” he says. “They are 100 percent electric vehicles that are both environmentally friendly and sharp. The Lotus, for example, has an operating range of 250 km, a top speed of 215 km/h and goes from 0 to 100 km/h in under 5 seconds. The fuel costs are also a quarter of the cost of diesel.” The only sticking point is the purchase price. “Prototypes are expensive,” Engel explains. “In just over a year, we want to begin a broader rollout, with cars that we’ve converted and imports from Detroit Electric.” ECE works together with a number of partners, including the energy provider Essent. Enexis and fellow network companies are aiming to install 10,000 charging stations in the Netherlands in the next three years, including rapid-charging stations that would fully charge an empty battery in the space of 10 minutes. Of course, the cars can also be charged at home. The energy providers expect to see 1.8 million electric cars in the Netherlands by 2025. www.ececars.nl | [email protected] 35 ‘Nine out of ten!’ The leading game review site IGN.com is enthusiastic about the music for the Nintendo computer game Swords & Soldiers, which was provided by the Dutch company SonicPicnic. The fact that the music was provided by a Dutch company is hardly a coincidence because the Netherlands has a fully fledged game and sound industry, with cult figure Jeroen Tel and his Commodore 64 as its founding father. “Just call us a sound agency,” says Robin Schaefer, one of the four co-owners of SonicPicnic. “We are a full-service agency for advertisements, films and games. We compose music, create sound effects – what we call sound design – and produce everything in our own studio.” It was partly because of this one-stop-shop concept that game developer Ronimo Games came to SonicPicnic for the Nintendo assignment. “It was also because we understand what clients want,” claims Schaefer. “It’s a matter of experience.” For Swords & Soldiers, the magic word is ‘contrast’. The music is cinematic and epic. The sound design keeps things in perspective, with a playful undertone that fits in with the game’s ‘cartoonesque’ style. With the shift of game sales from the high street to online outlets, the market is becoming increasingly accessible for smaller game companies with innovative concepts. “Companies like SonicPicnic,” quips Schaefer. www.sonicpicnic.nl [email protected] Creative Industry Nintendo sounds Dutch The Rotterdam dance club WATT signed-on in 2008 for a world first: sustainable dancing. The ‘secret’ is in the dance floor itself. An ingenious electromechanical system converts the dancers’ movements into electricity which is then used for LED floor lighting and sound amplifiers. The system is fun, interactive and saves energy at the same time! The concept of the Sustainable Dance Floor was devised by the Rotterdam initiative Sustainable Dance Club. www.sustainabledanceclub.com | [email protected] Sustainable Energy Dancing gives you energy! 36 37 Smell Holland We highly recommended that you bring your nose with you during your visit to the Netherlands. Are you perhaps familiar with the song ‘Tulips from Amsterdam’? The song was a worldwide hit in 1954 and tells the story of Jan’s love for Antje. His love for her is so great that he sends her two thousand red and yellow tulips from Amsterdam. A lovely image, of course, but with one minor caveat: you will not find many tulips in Amsterdam. The famous Dutch flower fields are in the ‘Bollenstreek’ area, not far from the capital. Each year, tens of thousands of tourists follow their noses to come and marvel at the spectacular colours and fragrances. © Nick Franken © Nick Franken The Dutch have a long horticultural history. In the 17 century, the demand for tulip bulbs took th on bizarre dimensions and prices rose so high that a single bulb eventually cost more than an exclusive house on one of Amsterdam’s canals. Just think about that the next time you spend a few euros for an entire bouquet of tulips for your loved one. Nonetheless, the analogy that many small blossoms form one large bouquet is manifest in by the export figures for Dutch agriculture. In 2008, the country exported more than 6-billion-euros-worth of flowers and plants. The Netherlands, therefore, spreads its fragrant air into living rooms throughout the world. Talk © Nick Franken is ready-made and ready to-grow. You can smell it when it’s time to reap the harvest. government is aiming to generate more than 6,000 MW of offshore wind energy by 2020. Fresh world Unfortunately, not everything smells of roses. While it is not a subject we like to dwell upon, some things simply stink. Take waste, for instance: a consequence of modern consumer society that cannot be ignored. Every resident in the Netherlands contributes more than 600 kilograms per year. If we were to pile it all up, we would soon lose our reputation as a flat country, so we won’t do that. The Netherlands has the world’s most comprehensive and multifaceted waste-treatment infrastructure. More than 64 percent of municipal waste is recycled. The largest portion of the remaining amount is converted into energy and only a minimum residual amount ends up at a waste dump that is so small that your nose won’t even know that it’s there. Worldwide, awareness is growing that sustainable energy is a necessity, rather than a luxury. Wind energy makes a valuable contribution, but is only part of the solution. Luckily, there are large numbers of cows in the Netherlands, and the first neighbourhood to be powered by energy from cows has already been built. Of course, it’s not the cows themselves that provide the energy, but their manure, which is converted into biofuels. There is also a similar plan for algae: Wageningen University is running a successful pilot scheme in You can smell it when it’s time to reap the harvest about good PR! The success of the Dutch horticultural sector is due to many factors, not least of which is innovative technology. The Dutch are the undisputed pioneers in innovative horticulture. The Dutch greenhouse horticulture sector, in particular, is highly respected internationally. Keeping up with the innovations, which cover all areas of horticulture-from production and energy, to business and logistics-is next to impossible. It is a complex system, and one in which the Dutch create added value on all fronts. In fact, the system is so complex that interest is growing, from abroad, in complete turnkey projects, where everything 40 For one of the most pleasing aromas in the Netherlands, you must travel to the coast where the fresh sea air, rich in ozone, is a source of rejuvenation and inspiration. What you cannot see from the beach, however, is one of the most inspired responses to modern energy demands, because just beyond the horizon the Netherlands is building impressive offshore wind farms at a rapid pace. In 2008, the Princess Amalia Wind Farm was completed, 23 kilometres off the coast of IJmuiden. This wind farm, the largest in the Netherlands to date, has 60 turbines delivering a combined 140 MW of renewable energy, which is sufficient to power 140,000 households. This is a promising start, as the Dutch which oil is squeezed from algae. Other laboratories are introducing patented solar cells with exceptionally high yields. The Netherlands is clearly working on numerous fronts to realise innovative solutions for clean energy. If it is up to the Netherlands, there will come a day when we will all have to buy a ticket for the aromatic museum to experience the smell of oil, petrol and coal. As pure as Dutch water We have talked about the sweet smell of tulips and the less-pleasant smells of waste and manure. What we have not yet mentioned is no odour at all. Water is the perfect example: generally, people prefer water that doesn’t smell. Since the 1960’s and 1970’s, governments in the industrialised nations have promoted the concept of centralised, large-scale and often energyguzzling water purification. The Netherlands is one of the first countries to be revisiting and revising this concept. In 2007, the Dutch scientist Gatze Lettinga received the prestigious Tyler Prize, often referred to as the ‘Nobel Prize for the Environment’. Lettinga performed pioneering work in local water purification plants using (oxygen-free) anaerobic bacteria. An added advantage of this procedure is that treating the water produces biogas. Increasingly, a refreshing perspective on the world is developing, in which economic progress goes hand in hand with a healthy environment in which to live. This is a vision that the Dutch government, the business sector and the scientific world are fighting to achieve. Call it self-interest: the Netherlands is too densely populated to mistreat the environment. Indeed, our country lies largely below sea level and we know only too well the dangers that can bring. This respect for the physical environment is obvious and not limited to the Netherlands. The same is also true for the groundbreaking developments that the Netherlands has to offer in this area. The Dutch have a great affinity for international cooperation, which is already happening on numerous fronts. If it is up to us, one day there will be no countries where you wish you had left your nose at home. 41 Food & Flowers High-Tech Materials | Chemistry The secret of Gamila Hollywood stars such as Justin Timberlake can no longer be without Gamila soap. Gamila, an illiterate Druze woman from Galilee, learned the secret blend of purifying and healing herbs and hand-pressed olive oil from her grandmother. Dutchman Robin Bravenboer discovered the soap and knew that he had found something special. After family and friends has also praised the soap, Bravenboer decided to launch Gamila’s product on the market. Made from a cocktail of fifteen local herbs, the soap not only offers relief to people suffering from skin problems, but also helps to rejuvenate normal skin. Gamila is now the head of a factory where her ‘secret’ is manufactured. The manufacturing is still done by hand, as a way of continuing the worldwide success of the soap. Golden fields After World Cups and Olympic gold, Dutch hockey players are now linking their names to artificial grass playing surfaces. The Triple-T System, named in honour of star player Taeke Taekema, is used for a new water-saving hockey pitch with a dampening substratum and a sprinkler system that is raising the bar in hockey. The system was developed by TenCate Grass, Edel Grass and Oranjewoud sport. www.edelgrass.com | [email protected] www.gamilasecret.nl | [email protected] Chemistry Green cleaning revolution AkzoNobel is the largest international supplier of chelates, which are organic binding agents that are both clean and good for the environment. Chelates can change the properties of metal ions and are bringing about a green revolution in the washing-up liquid and washing detergent industries. Dissolvine® is a chelate that controls the properties of metal ions, such as solubility and stability. “Dissolvine® GL is biodegradable and made of natural and sustainable components,” says Tony Minshull, Senior Market and Development Manager. The environmentally friendly chelate is a replacement for phosphate, which is still frequently used in cleaning agents and has a harmful effect on groundwater. “Sales of Dissolvine®GL will increase to several thousand tonnes in Europe alone. The versatility of Dissolvine® GL offers numerous advantages for developing new products or improving existing ones.” The goal is to be able to meet the global demand by 2012. www.dissolvinegl.com | [email protected] 42 43 Å Food & Flowers Fruit merchant to the world © Nick Franken “Having logistics problems? The team at The Greenery will solve them,” says John Vena Jr., President and CEO of John Vena Inc., one of the largest companies at the Philadelphia Terminal Market. “Putting together products and shipping them on time is essential to our success. The Greenery knows our needs and then delivers everything on schedule.” People in Philadelphia, just like in the rest of the world, can therefore sink their teeth into fresh apples and bright red tomatoes grown in Dutch soil on a daily basis. The international cooperative sales and trading organisation ‘The Greenery’ delivers fresh vegetables, fruit and mushrooms to wholesalers, industry and retailers in Europe, North America and the Far East. Innovation, sustainability and food safety are top priorities. The Greenery carries out more than 3,500 residue analyses annually, which enables the company to guarantee the quality of its peppers, tomatoes, aubergines, leeks, chicories and courgettes. “For us, The Greenery is a partner in quality,” says Vena. “We could not do our work without a powerful supplier that sees the value in what we do for them. We have therefore developed a strong bond of trust.” www.thegreenery.com | [email protected] 44 © Sven Kallen Food & Flowers Tree incubator The desire to turn deserts green led Pieter Hoff to invent the Powertree waterbox, a smart bucket with a hole in the middle, through which young trees grow. The special lid captures condensation and rainwater and gradually releases it. Hoff received the prestigious Science and Technology Dragons Award from the Dutch Science and Technology Platform for his invention. www.aquaproholland.com | [email protected] 45 Food & Flowers Flower magnate It’s a bit like the story of the paperboy who grew up to become a media magnate, except that it happened in the ornamental plant cultivation sector. At the age of 18, Art van Duyn, the son of a flower cultivator, saw greater opportunities in sales than in cultivating flowers, so he rented space in a supermarket and started a small flower stall. The stall grew to become a flourishing, multimillion-euro business called ‘Florado’. Van Duyn is now the CEO of the Dutch Flower Group (DFG), the world’s largest flower and plant company with a turnover of 800 million euros. DFG has a fairly hands-off, three-member executive board. “The 25 companies in the holding group know their own market share better than anyone else,” says Van Duyn. Although the recession has pushed down turnover somewhat in 2009, the damage has been limited by flexibility in anticipating changing budgets. Van Duyn expects growth to return from 2011 onwards. www.dfg.nl Food & Flowers Cool presentation The ‘Conditio Flora’ looks like any other flower display, but appearances can be deceiving, because this unique display contains an ingenious cooling system. ‘Duo-cooling’ keeps both flower water and flower at the desired temperature, which keeps the flowers fresh for longer. Germany and Austria are already convinced, now for the rest of the world. www.bercomexretail.com | [email protected] 47 © Foto GJ Vlekke / Fotovak B.V. Methane is a greenhouse gas that is released when organic material breaks down at landfill sites. It is approximately 20x as harmful as carbon dioxide. Now, however, Van der Wiel Stortgas B.V. has discovered a way to recycle methane into something useful. The company runs the landfill gas project ‘Ekodolina’ in the Polish city of Gdynia. “Gas recycling facilities are used to increase the methane content in landfill gas to sixty percent, which enables gas motors to run without interruptions. These motors power the generators that create electricity for the mains grid,” says Frits Welling, manager at Van der Wiel Stortgas B.V. This type of facility can also be used to make ‘green gas’ from biogas. The system contains membranes, which separate out CO2 in order to increase the methane content. “We can recycle landfill gas to such a degree that its quality and characteristics are similar to natural gas and it will also have the same energy content.” Although incentive schemes are still needed to make the recycling of landfill gas profitable, considering the rising demand for alternative energy sources, green gas has a golden future ahead. www.vanderwiel.nl | [email protected] Environment © ANP Photo Opportunity for green gas The world’s best oil spill containment ship is a Dutch craft called the Arca. With fourteen-metre long ‘sweeper arms’ and the unique SeadarQ system on board, the ship can track oil pollution within a radius of eight kilometres. The ship can also be used for scientific research. [email protected] | www.srgh.nl tinyurl.com/mw55gp | www.seadarq.com Maritime | Environment The end of smelly oil 48 49 Creative Industry Shave like a samurai Armin Explosive van Buuren scent Finding happiness in the small, everyday things in life is the essence of Rituals, the Dutch cosmetics house that was founded nine years Kammer What about sindthe mitscent perforierten of blossom, Aluminiumblechen orchids and jasmine verkleidet, emanating die auf from deraRück glassshand eite mit grenade? Schaumstoff Only the belegt sind. contrary Die Windmaschine and always refreshing ist ebenfalls design komplett studio of geräuschisoliert Viktor and Rolfund could mitthink einem upKühlsystem such an idea. ausgestattet. As early as „Selbst their first wenn show wirin dieParis maximale in 1998,Windgeschwindigkeit the two were the sensation von 250 ofkm/h the season im Windkanal with theirhaben, mix ofkönnen conceptuality, wir keine haute Interferenzen couture and seitens underground. stellt Andre With de their Boerder contrary Windmaschine approach, Viktor messen“, and Rolf stelltfitAndre in well deinBoer, the worldProfessor für famous Mechanik, school fest. of Dutch Die „tote“ Design. bzw.Whereas „hallfreie“ design Kammer is sometimes hat eineruined Größe von due sechs to pretensions, mal vier Metern. Dutch designers Es gibt zwei never mögliche forget the Messanordnungen: wit or the light tone. eineViktor bei ungehindertem and Rolf’s designs Luftstrom are sodurch beautiful die hallfreie preciselyKammer, because they und do eine weitere, not takebei fashion der der too Luftstrom seriously.durch Withein theRohr Flower geführt Bomb, und they so are am saying Messbereich ‘stay open vorbeigeleitet to the world’. wird. Sometimes Anlässlich stellt evenAndre a hand degrenade Boer, Professor can contain der Inbetriebnahme something beautiful. des Windkanals am. www.viktor-rolf.nl ago by Raymond Cloosterman. The company follows the ‘slow shopping philosophy’, in which customers are treated to a cup of Rituals tea or a hand massage when they enter the shop. The philosophy has been very successful. Within four years, Rituals grew from two to a hundred shops, spread across ten countries. According to the founder, happiness is taking time to care for yourself and for your home. In addition to body products and precious gem make-up, Rituals therefore offers products such as tea, scented candles and luxury washingup liquid. When developing new products, the company works together with top perfumers and Creative Industry anthropologists. They also look for inspiration in ancient Eastern rituals, such as a new shaving cream that was developed based on the shaving traditions of the ancient Japanese Samurai warriors. The products radiate exclusivity, with the result that routine becomes an extra special ritual. Cloosterman explains: “we offer top-quality products, but at an accessible price, to make it possible for everyone to make ordinary things into something special.” www.rituals.com | [email protected] 51 © ANP Photo Decentralising is the newest trend in the world of water. Water is treated on site and a connection to the sewage system is not always necessary any more. Desah has now developed a technology that can be used to treat washing-up and washing machine water and is the only system in the world that treats all waste water locally in a residential area. The system is being used in a residential neighbourhood comprising 252 homes. During the treatment of this ‘grey water’, the organic fraction is removed and then fermented together with the black water and kitchen waste. The grey water then undergoes biological purification before it can be released into the surface water. The technology can be used for revamped neighbourhoods, new build and even in apartment buildings. The costs of installing a separate system are not much higher than with a normal sewerage system. “With this system, you can also generate energy and recover nutrients. Along with the water savings that this new technology delivers, residents also use water much more efficiently,” says process technologist Nico Elzinga. Collecting grey water is an expansion of another project, in cooperation with Landustrie, in which black water is collected and fermented. www.desah.nl | www.landustrie.nl | [email protected] Water | Energy Grey water is clean again © ANP Photo Miss-Collect uses unemployed women to collect used frying fat in South African townships, which it then converts into biodiesel because, the more often frying fat is used, the more carcinogenic substances are created. In addition to improving health, this project also creates jobs, training opportunities, economic development, clean biodiesel and reduced CO2 emissions. www.miss-collect.org | [email protected] Environment 52 From frying fat to biodiesel 53 Feel Holland Do the Dutch have feelings? Good question! “Yes, they do!” is the answer. According to the latest research, Dutch people possess roughly the same emotions as the rest of humanity. If that doesn’t create a bond, then what does? But seriously, like everyone else, the Dutch strive to find happiness, and the path to happiness, like everywhere else in the world, is strewn with many and varied challenges. Modern life has its own tensions, such as between work and leisure, between the natural environment and encroaching urbanisation, and between a longer life expectancy and a good quality of life. In other words, happiness is not guaranteed. We must guard it wisely. © Nick Franken © Nick Franken A feeling of safety. One of the most tangible challenges to the happiness of the Dutch people is the threat posed by the sea. The Dutch feel very safe in their country, but they have had to fight for that security. The lowest point in the Netherlands is 6.76 metres below sea level. The fact that the North Sea does not inundate this area with water is due to a complex and interwoven system of dunes, dikes and other coastal defences. Without this system, two-thirds of the Netherlands would regularly be flooded. Out of necessity, the Dutch have built up a great deal of experience as regards how to manage complex water-related challenges. And, as involved in projects ranging from the new sea defences around New Orleans, to Hong Kong airport, which is built entirely on an island reclaimed from the sea. Patient-friendly A healthy mind in a healthy body is obviously the best guarantee of happiness. But sometimes the body has other plans. The Netherlands enjoys a high level of health care, in which research and clinical practice nurture and reinforce each other. One especially interesting aspect of Dutch thinking around medicine, concerns the patient’s experience. According to Dutch health experts, the healing process works best if the patient doesn’t really feel like a patient. Therefore, new hospitals are very spacious, with an emphasis on privacy and rest. The colour schemes are friendly and soothing and the nursing staff are trained to have a patient-friendly, personal bed-side manner. everyone knows, practice makes perfect. The Dutch built their first dikes in the early Middle Ages, not only along the coast, but also along the four major rivers, which regularly burst their banks. These dikes enabled the Dutch to reclaim new land, which was a chance that they grabbed with both hands from the very beginning. The Dutch built the 30-kilometrelong Closure Dike (Afsluitdijk), for example, which enabled them to drain the area behind the dike and reclaim 160,000 hectares of land from the sea. In light of the rising sea level and growing world population, Dutch engineering firms are consequently in great demand. Of the ten most influential water consultancy firms, four are Dutch. You can find these companies 56 A patient’s feelings are also increasingly important in the development of medical equipment. For example, Philips Healthcare, one of the largest developers of medical equipment, developed the Ambient Experience, which is an MRI scan for young patients that uses special video and lighting effects. This type of approach involves the patients in a fun way in what is otherwise an often traumatic process. What was once frightening is now ‘cool’. This is just one of the many examples of innovative, patient-friendly health care. Research has shown that relaxed patients heal more quickly and require less medicine, which is interesting in the light of the rapidly increasing costs of health care. © Nick Franken The biological revolution To ensure quality of life, researchers are focusing increasingly on the building blocks of life itself. In modern biotechnology, in which biology is employed for practical goals, the focus is primarily on the fascinating world of bacteria, molecules and cells. At this moment, genuine revolutions are taking place in the fields of industry, medicine and agriculture. Biotechnology has been a key focus of Dutch policy since the mid-1990s, and not without success: hundreds of companies are currently active in the field. These companies develop medicines that work independently; healthy food products; biofuels; plants with dramatically high yields; and numerous other innovations. The Netherlands is rightfully a key player in the field of biotechnology. The future feels different Few parts of our bodies are as sensitive as our fingertips. If you place your fingertip on wood, metal or plastic, you can immediately discern the difference. Still, there is a possibility that this epicentre of touch could benefit from a refresher course. Dutch chemical companies and research institutes are working closely together to develop revolutionary new materials. These new materials often combine a lighter weight with high strength and sustainability. One good example is GLARE; a highly innovative composite material that is used on the Airbus A380, the world’s largest passenger aircraft. However, it is not only in metals and composites that the Netherlands is held in such high esteem. Dutch company TenCate, for example, rolls out its artificial turf all around the world because it is nearly impossible to distinguish it from real grass. As a footballing nation, we know how controversial that is. Modern life, therefore, offers us not only challenges to our happiness, but also opportunities. The search for innovative solutions to complex problems runs as a constant thread throughout Dutch history. Perhaps it’s The Dutch feel very safe in their country, but they have had to fight for that sense of security our stubbornness: if there’s one thing that gives Dutch people a bad feeling, it’s ineffectiveness. Therefore, we continue to work – tenaciously but still optimistically – on our happiness. And we are successful in doing so: the Netherlands is by far on the positive side of the global Gross National Happiness Index. And do you know what makes the Dutch even happier? Sharing that happiness. We like nothing better than going around the world, sharing ideas and learning new things along the way. Roughly the same emotions, remember? Our borders are open day and night in the search for happiness. 57 Creative Industry Prickly fashion © Pim van der Maden FDIPP The clothes feel as soft as cotton, but they are in fact made from stinging nettles. Brennels harvests the nettles from its own stinging nettle plantations in the area reclaimed from the sea that is known as the Northeast Polder. Although it is still pioneering work, expectations for this new material are high. “The fibres have better properties than cotton and they are only half as heavy, which means that you can manufacture thinner materials,” explains Nienke Feddes of Brennels. Various fashion companies have now shown an interest in the material. Brennels is now studying the possibility of producing the first stinging nettle denim. After the more than two-metre-long stalks have been harvested, the leaves and stinging hairs are removed. The fibres are then combined with organic cotton, from which the company spins thread. “This combination is a practical and environmentally friendly alternative to cotton, which requires a large amount of water and pesticides.” A test site in the Czech Republic is currently being used to examine the possibility of increasing the scale of production abroad. “With the scarcity of raw materials, the demand for alternatives will only increase. We are convinced that our stinging nettle textile will one day be available in every clothes shop.” www.brennels.nl | [email protected] 58 Creative Industry Free play No hard and fast rules, but free reign for creativity: that is the basis for TOTEM, which was developed by Romy Boesveldt and Ilya Yashkin, the duo behind Kidsonroof. “Children must be able to use their imagination when they play,” says Boesveldt. TOTEM, which is made of recycled paper, has been selected for the Time Green Design top 100. www.kidsonroof.com | [email protected] 59 Life Sciences Virus detection in 5 minutes ‘Informing the public is also a science’ With diseases such as SARS, bird flu No matter how alarming the news becomes about epidemics such as swine flu or mutating strains of bird flu, the Netherlands is always sure of the permanent vigilance of one of the world’s most prominent virologists, namely Ab Osterhaus. Ab has written countless articles and has himself discovered thirteen different viruses. In times of public concern, Professor Osterhaus often appears on television to give his assessment of the situation. “Informing the public is an essential task for scientists,” Osterhaus says. Following his media appearances, he often returns immediately to his laboratory to work through to the next morning if the situation so requires. “He sleeps on the plane,” says a former colleague of Osterhaus. www.erasmusmc.nl of epidemics and pandemics. Now, Life Sciences and swine flu, the world is in the grip however, a small Dutch company has developed an innovative virus detector. “The device is portable, measures just 45 x 30 centimetres, and is ultrasensitive,” says Aurel Ymeti, Head of R&D at Ostendum, a spin-off company of the University of Twente. “It’s a minilab!” Simple and fast The advantages compared to the present detection methods are evident: you do not require a laboratory or any trained personnel, and in five minutes the detector indicates whether a person is infected with a virus, whereas normally that diagnosis would take hours or even days. As Ymeti explains, “this method could be used at airports, for example, as an extra safety measure.” Incidentally, the device detects not only viruses, but also specific bacteria, proteins and DNA molecules. An elevated or low concentration of any of these in a person’s saliva or blood can be an indication of a disease. The health care and food industries in particular are very interested in the prototype. Ostendum is now working on improving the system, which will go on the market in late 2010. www.ostendum.nl | [email protected] 61 Water Creating water Food & Flowers | High-Tech Systems Farming from your ‘easy chair’ Agis Automatisering in Harmelen expects to sell millions of units of its SensOor system (an ingenious system for measuring cows’ health) worldwide in the years to come. Creating water from air is climate neutral! What’s more, the only requirements are wind and air humidity greater than 25 percent, and the AW75 wind turbine. This globally patented wind turbine converts wind into thermal energy, which causes the air to cool down, thus creating precipitation. “Energy and distribution are enormous cost items in obtaining water,” explains Gerard Schouten. “Dutch Rainmaker removes these obstacles. We create water wherever it’s scarce.” The SensOor is a chip in a holder that is attached to the cow’s ear. The chip measures vital signs such as temperature, breathing and mobility and sends this data wirelessly to a central computer or to the cattle farmer’s mobile. “Farmers like to put up their umbrella even before it starts to rain,” says Agis Director Gerard Griffoen. “Thanks to the SensOor, they can now quickly see when there is something wrong with a cow or when the cow’s fertility increases.” Results on test farms in the Utrecht region are promising. This cow management system leads to less disease, less use of medicines, less work and greater fertility. “It’s good for the cow, the cattle farmer and the turnover,” says Griffioen. The project partners – the Netherlands Organisation for Applied Scientific Research (TNO) and the Faculty of Veterinary Medicine at Utrecht University – are currently testing the product in Germany, the United States, Scotland and Canada. Agis hopes to begin selling the product via a webshop in the second half of 2009. www.agis.nl | [email protected] www.dutchrainmaker.nl | [email protected] 62 63 © ANP Photo Logistics | High-Tech Systems Amsterdam, the virtual hot spot Armin Hot-bed van Buuren of innovation Kammer She is the sind CEO mit of perforierten Priva, the global Aluminiumblechen market leader inverkleidet, climate control die auf and derprocess Rückseite management mit Schaumstoff for belegt sind. greenhouses Die Windmaschine and buildings. ist ebenfalls What began komplett fifty years geräuschisoliert ago as a greenhouse und mit einem heatingKühlsystem company turned ausgestattet. out, „Selbst in addition wennto wir being die maximale an incubator Windgeschwindigkeit for crops, to be the ultimate von 250 km/h breeding im Windkanal ground for haben, energy-efficient können wir keine technologies. Interferenzen Her family seitenscompany stellt Andre therefore de Boerder became Windmaschine a specialist inmessen“, customised stellt solutions Andre de forBoer, CO2Professor für neutral Mechanik, buildings fest. and Die „tote“ even entire bzw. „hallfreie“ neighbourhoods. Kammer ‘Het hatNieuwe eine Größe Water’ von (‘the sechs New mal Water’) vier Metern. is one such Es gibt a zwei neighbourhood, mögliche Messanordnungen: in which water and eine energy bei ungehindertem consumption is Luftstrom designeddurch to be as dieefficient hallfreieasKammer, possible,und andeine in weitere, which sustainability bei der der Luftstrom and comfort durchare einnatural Rohr geführt partners. und She so is am Meiny Messbereich Prins, Dutch vorbeigeleitet Businesswoman wird. Anlässlich of the stellt YearAndre 2009, de who Boer, seesProfessor it as her mission der Inbetriebnahme to make Privades even Windkanals more market-oriented. am. What does that mean according to Prins? “Smarter, more efficient and more sustainable,” she replies. www.priva.nl Sustainable Energy Like many other multinationals who are active in Europe, IBM’s manufacturing supply chain for the EMEA region (Europe, Middle East and Africa) already ran through the Netherlands. However, IBM, the world’s largest IT company, is now doing something unique in Amsterdam. IBM decided to focus its attention on innovation in the logistics process for parts delivery and the company therefore decided to work together with Erasmus University Rotterdam and the Eindhoven University of Technology. “The municipal platform for infrastructure solutions that they devised was fantastic!” says Tim Postel, EMEA Service Parts Operations Manager. IBM’s new virtual European parts network, which is controlled from Amsterdam, enables IBM to offer response times of less than 2 hours. What makes IBM’s virtual logistics network so unique is the integration of a reverse logistics system, better known as the recycling management system. Postel: “A ‘service part’ is a part that is sent to the customer. However, you also want to find these parts to reuse them after repairs or if the supplier has given a guarantee. That is important from both an economic and an ecological standpoint. We don’t simply leave parts behind at the customer’s location.” www.nfia.nl | www.hidc.nl | www.ibm.com 65 Anyone who lives on the coast knows that developments such as rising sea levels and climate change require urgent action. Belgium, which like the Netherlands has a North Sea coastline, is also aware of this need for action. To make the Flemish coast safe for the long term, there is now the ‘Flemish Bays 2100’ plan, which is a plan put together by a consortium of Flemish and Dutch companies that proposes to convert the hardened, narrow Flemish coast into a wide, soft coast with wide dunes and beaches, sandbanks and islands. The Dutch consultancy and engineering firm ARCADIS is part of the project looking at the possibility of an integrated approach combining development of the natural environment, safety, tourism, harbour development and sustainable energy production. Consultant Bert Smolders of ARCADIS outlines just a few possible projects: “Tourist villages along the coast; nature reserve islands for seals; an expansion of the port of Zeebrugge and offshore wind turbines.” ARCADIS is involved in the Belgian project due to its experience with the planning studies for the weak links in the Dutch coastline and the vision for the future of the Closure Dike (Afsluitdijk). Flemish Prime Minister Chris Peeters has responded positively to the plan, which is based on a long-term 100-year vision. www.arcadis.nl | [email protected] Water | Infrastructure Soft coastline with a 100-year lifespan © franco pace Maritime Is it really a boat? The Ethereal, a super-deluxe yacht, is like a private island at sea. A hybrid drive provides propulsion; heat and energy are stored and used efficiently; and LED lights produce soft, atmospheric light. State-of-the-art technology makes this yacht into much more than a boat: it is a sustainability laboratory at sea, or, as owner Billy Joy says, a floating work of art. www.royalhuisman.com | [email protected] 66 © www.michelkievits.nl 67 Sustainable Energy Your wallet feels the difference Sustainable Energy | High-Tech Materials Plastic fantastic solar cell The tension is rising in Eindhoven, because that’s where the development of polymers for solar cells is in progress. Although they are still in the research phase, these plastic solar cells have tremendous potential. The production costs are low, the cells weigh less than traditional silicon panels and they can © Hugo Schuitemaker - voornamelijk fotografie supply sufficient energy. “Because the production process is relatively simple and fast, we will be able to make a contribution to energy supplies in due course. We need to make it possible to use the technology on large surfaces – that’s the most important step,” says Professor René Janssen of Eindhoven University of Technology. The efficient conversion of light into electricity is a complicated process, and the large-scale production of panels and modules certainly requires further research and development. It will still be several years before roofs are covered in polymer solar cells, or before we have ‘solar farms’ connected to the electricity grid. “Naturally, though, that’s our ultimate goal: to be able to compete with other energy sources on a large scale.” At home, outside of office hours is when equipment gobbles up the most energy. However, thanks to the Plugwise energy management system, you can efficiently manage your energy consumption. Plugwise uses a wireless network of smart plugs to measure the consumption of each device and can even turn equipment on and off. And that is something that you will feel in your wallet when the electrical bill arrives. www.tue.nl | [email protected] www.plugwise.nl | [email protected] 68 69 Taste Holland In the middle of the last century B.C., Julius Caesar fought against the Gallic rebels in northern Europe. In his report on the battle, ‘De Bello Gallico’, written in 57 B.C., the famous general made a note of something particular that he had noticed: ‘my opponents like to eat cheese’. Since time immemorial, the Netherlands has been a true cheese-eating nation. © Nick Franken © Nick Franken The Dutch began to export their cheese in the Middle Ages, which is when they gained the holidaymakers have also developed a taste for dishes and ingredients from French, Italian, Greek, German and Spanish culinary traditions. nickname ‘cheeseheads’ – a title that is still used in good-humoured banter today. The same is true of the cheese trade: you are guaranteed to find Dutch cheese in supermarkets around the world. In 2008, the Netherlands produced 692,000 tonnes of cheese, the majority of which was for export. The average Dutch person eats an average of 14.6 kilos per year. That’s something to get your teeth into. The traditional Dutch meal consists of a combination of potatoes, vegetables and meat: a hearty and nutritious bite to eat, well suited to physical labour on the land. According to a well-known Dutch saying; ‘what the farmer doesn’t know, he won’t eat’. However, in reality that hasn’t been true for some time now. Although working conditions nowadays often involve a desk and a computer, this has not drastically altered the traditional diet, but it has broadened it. The doors to the Dutch kitchen are now wide open to outside influences. The many immigrants who came to the Netherlands at the beginning of the second-half of the 20th century, gave Dutch kitchens an exotic Indonesian or Surinamese twist. Over the last thirty years, Dutch 72 This predilection for foreign food has not just been one-way traffic either. The Netherlands is the largest exporter of agrifood products after the United States. Considering the modest size of our country, that is remarkable to say the least. There are a number of factors behind the scope and success of Dutch food exports. For many centuries, the Netherlands has had a strong international orientation. In the seventeenth century, the Netherlands functioned as a wholesale trading point for herbs and spices from the orient. To this day, we still retain the talent for importing raw materials, adding value and then selling them on, which is how the far-from-tropical Netherlands has become the largest exporter of cocoa products. Food with a purpose The trend for healthy eating is an important focal point for the agrifood sector. The modern consumer wants products that taste good and support a healthy diet and a healthy lifestyle. The Dutch government applauds this trend, not least because it slows down the rapidly increasing costs of health care. In addition to applauding the trend, the government is also involved in various public-private partnership innovation programmes that make a major contribution to the success of the Dutch foodstuffs industry. © Nick Franken Innovation is the key. Pioneering research is being performed into taste, health and nutrition through innovation programmes such as Food Valley and Food & Nutrition Delta. Universities, R&D institutes and companies are working closely together with government encouragement and financial support from the government. The benefits are shared acrossthe-board, from the business sector to the scientific world and the well-being of the consumer. There is also a chance that the food will taste better, too. From farm, to fork The remarkable success of the Dutch food sector cannot be solely attributed to the strength of the cooperation, innovation and the highly developed instinct for business. A the good reputation with regard to food safety is also a factor, as are revolutionary logistics and the constructive cooperation throughout the entire supply-chain, from farmer, to supermarket. The suppliers of high-quality basic materials also deserve a special mention. Dutch seeds and seedlings are in great demand worldwide because of their high yield and good phytosanitary properties. There is also one last, typically Dutch factor, in the form of aesthetics, i.e. the design and branding of foodstuffs. Ample use is made of world-renwned Dutch Design to provide an appropriate look-and-feel for the rapidly changing trends in foodstuffs. When it comes to food, as the Dutch say, appearance counts. A unique sense of taste May we make a small confession? In spite of all the attention paid to high quality and healthy food, the Dutch are no saints. The traditional sin of the Dutch comes in the form of small, black sweets: liquorice. Liquorice comes in hard, soft, salty and sweet varieties and no true Dutch person can resist it. You can, however, assuage your guilty conscience with the knowledge that liquorice is good for the throat and the stomach. However, this is a fact that makes dentists laugh with derision because they see only the consequences of the heavy dose of sugar. Dutch liquorice is exported all around the world – to Dutch At Dutch dinner tables you can experience the the true taste of multi-culinary influences expats and emigrants, that is. Most non-Dutch people struggle to understand the Dutch obsession for this black sweet. Many a piece of liquorice – to the mild amusement of the Dutch – is often spit-out in disgust from a mouth of a foreigner. If you risk a taste, you take a risk. But don’t let it scare you off - it’s simply an acquired taste. 73 Millions of people eat lunch, but how do they choose a meal in a company restaurant? And what influence does the layout have on their choice? Wageningen University is studying the food choices and eating behaviour of consumers in real-time in the Restaurant of the Future. With its controlled surroundings, this living laboratory is the ultimate place to develop and test products. www.restaurantvandetoekomst.nl | [email protected] Food Lunch behaviour under the microscope © Proef Amsterdam Creative Industry | Food and Flowers The psychology of food With the good-mood-food project for children in New York and the white funeral diner, Marije Vogelzang made her name on the international stage as the grand lady of ‘eating design’. Since graduating from the Design Academy Eindhoven, Vogelzang has focused on the as-yet unexplored terrain in the design world, namely food design. Her work focuses on both substance and background. In Lebanon, for example, she had people write about their own memories of food in bowls, and in New York she connected the emotions of colour with food, which helped her encourage overweight children to think differently about food. She also developed her eight-point philosophy. “Fields such as nature, culture, technology and psychology all give designers inspiration about the relationship between people and food. During an exhibition in Rotterdam, I prepared food according to original war recipes. The taste of the food brought back memories for people who had lived through the war. That is the psychological power of food.” www.proefamsterdam.nl | [email protected] 74 75 Food Food Valley A tomato for connoisseurs In the early 1990s the popular German newspaper Bild Zeitung referred to the Dutch tomato as a ‘water bomb’. “They did taste very bland,” says cultivator Ton Janssen in his greenhouse. “That was because they were harvested too early. Harvesting early had various economic advantages, but also one very large disadvantage in that the tomatoes didn’t taste as good, because a tomato that is picked too early contains very little sugar.” Janssen, together with two other cultivators, decided that they only wanted to sell tasty tomatoes. At the seed company Enza they found a filling, tasty tomato that thrived in the greenhouse. The Tasty Tom has now been a favourite among connoisseurs for nearly fifteen years, even, no, especially in Germany. www.tastytom.nl | [email protected] Food Food Valley is a unique knowledge-cluster in the world of food and life sciences, located at the heart of a market containing 450 million consumers. It is a network of entrepreneurs from the agrifood industry, food-related companies, scientists and start-ups. The network features permanent interaction between practice and theory, and between science and industry. The beating heart of Food Valley is the area around Wageningen University and Research Centre, where new companies are continually springing up. Thousands of students, researchers and businesses from all around the world choose Wageningen or one of the other Dutch universities. Working in Food Valley means being connected to the global leaders in life sciences. www.foodvalley.nl | www.wur.nl | [email protected] © Hollandse-Hoogte Chemistry | Food Dairy produce in a pill Imagine getting the equivalent of ten glasses of milk in a single tablet to keep your blood pressure in check. The food supplement TensVida developed by the chemical company DSM is a new breakthrough in functional food. TensVida contains dairy peptides, which, tests have shown, help to regulate blood pressure and keep the heart healthy. In short, TensVida is a natural product, only in much higher concentrations than in regular natural dairy produce. “TensVida is not a replacement for medicines that reduce blood pressure. It’s a means of helping to keep blood pressure at a healthy level,” states DSM. The product is available in powder-form, as a capsule, and processed in premium dairy products. TensVida won DSM the award for the best health ingredient at the Health Ingredients 2008 trade fair in Paris. www.dsm.com [email protected] 77 Is there anyone who doesn’t know Droste’s chocolate pastilles and cocoa? The cocoa produced by the company, founded in 1863, is sold in over seventy countries worldwide. After all these years, Droste is still able to come up with new flavours and shapes, but always using its own, specific flavour of chocolate as a constant guide. www.droste.nl | [email protected] Food Authentic Dutch The history of the Westland family is so typically Dutch that it almost seems made up. In 1932, the fishermen Klaas, Gerrit and Lambert Food Westland were forced to find a new source of income when the famous Closure Dike The true taste of chocolate 78 (Afsluitdijk) changed the Zuider Sea into a freshwater lake. So they became cheesemongers. The business prospered, and, after decades of growth, the brothers decided to start making cheese themselves. The company introduced low-fat cheese, low-salt cheese and more exclusive varieties of cheese for demanding customers. Old Amsterdam is Westland’s pride and joy. This strong, mature cheese with a touch of sweet flavour has won numerous international awards, the most recent of which was the Superior Taste Award 2009 from the International Taste & Quality Institute (ITQI) – the Michelin Star of the food and drink industry. Customers of specialist cheese shops in cities such as New York and San Francisco are already familiar with Old Amsterdam and, thanks to that success, Old Amsterdam will soon be available in the refrigerator section of American supermarkets, thus marking a new episode in a typical Dutch story that has spanned more than seventy years. www.westland-kaas.nl 79 Food Bols is back! Morrisons’ flying Dutchman When Dutchman Marc Bolland joined Morrisons after leaving Heineken in 2006, the British supermarket chain was navigating treacherous waters. Following the takeover of the Safeway supermarkets and five profit warnings later, the company seemed ripe to be split up. However that disaster scenario was rapidly turned around. The share price increased, the company booked sector-wide sales records and it is now larger than both Sainsbury’s and Marks & Spencer. All this did not happen by itself. Bolland, who was given free reign by the company’s founder Sir Ken Morrison, updated the company’s entire brand. The black and yellow house style was replaced with a more cheerful green and yellow, and Morrison’s became synonymous with ‘fresh!’. The company began to sell fresh bread and fresh fish, sliced and packaged for the customer on the spot, which was slightly more expensive, but also a lot tastier. In addition, Bolland introduced an informal leadership style. He greets his store personnel with a hearty ‘hiya’, and they greet him in the same way. A quick joke, a pat on the back and making sure that the shopping trolleys get filled: that’s what the British Businessman of the Year 2008 likes to see most. Lucas Bols (1575), the world’s oldest brand of spirits, has given its traditional Dutch liqueurs, gins and corn wines a new look. In the House of Bols, visitors can taste and decide for themselves. Bartenders who want to improve their efficiency to increase turnover can also attend the Bols Bartending Academy. www.lucasbols.com | [email protected] Food 81 © ANP Photo Food | Infrastructure | Water Safeguarding against drought © Alain Smilo Transport & Logistics Chips, chips, chips everywhere Logistics service provider Kloosterboer is building one of Europe’s largest high-rise deep freeze warehouses for potato-chip producer McCain. An energy-saving satellite warehouse with a capacity of nearly 70,000 pallets will be built in Harnes, France. The storage channels can accommodate no less than sixteen pallets in a row. The cold-storage warehouse will be operational from April 2010. Each year, more than 500,000 pallets will be loaded and unloaded by a completely automated system. © ANP Photo Farmers in Africa will soon be able to make certain that they do not suffer any crop failures due to drought. The company EARS, which measures the moisture in the soil from outer-space using weather satellites, will provide the technology to make this possible. The EARS database gathers information regarding drought and potential crop yield. “Drought causes plants to close their stomata and exhibit poor growth. So we use a crop-growth model to predict the risk of crop failures throughout Africa,” explains Andries Rosema, Director of EARS. The initiative is part of the Food Early Solutions for Africa (FESA) project. EARS is developing a micro-assurance system against drought, together with the British company MicroEnsure. The system will enable farmers to obtain bank credit and invest in manure and seeds. The FESA project is a good example of how companies can contribute to achieving the Millennium Development Goals. EARS, working with UNESCO-IHE, recently also developed a system for predicting water discharge, which China is using to plan for the distribution of water in the Yellow River at an early stage. The EARS system is a major innovation in the global water sector. www.ears.nl | [email protected] www.kloosterboer.nl 82 83 © Hollandse-Hoogte The ELKAS, which was launched in 2008, is the world’s first Food | Life Sciences electricity-producing greenhouse. A curved greenhouse roof and special plastic film ensure that the sunlight entering the greenhouse is concentrated by a solar collector and converted into energy, while Freshness test for the entire supply chain the heat remains outside the greenhouse. The ELKAS should be ready for production within the next few years. www.glastuinbouw.wur.nl | [email protected] Knowing precisely how ripe fruit has become, or measuring the quality of a batch of fresh agricultural products is now possible, thanks to the RipeNSure test. This test, which is based on molecular Sustainable Energy | Food diagnostics, enables agricultural companies to accurately determine the quality of their products, and therefore, World’s first energygenerating greenhouse 84 make better decisions about further action. It is often possible to assess the future development of quality as well. “If a company knows the quality of a batch, then a more suitable choice of market, or means of transport can be made,” says Monique van Wordragen, General Director of NSure. NSuredevelops customised tests for a wide range of vegetable-based products. Gradually, this will enable the processing industry to determine how healthy a product is, and flower auctions can check the quality of batches of flowers. The tests have already been sold in 14 countries, since the company’s foundation in 2006. “The potential is tremendous,” states Van Wordragen enthusiastically. “This test will make it possible to intervene at a much earlier stage, enabling producers to have more control over the large amount of food that is currently discarded.” www.nsure.nl [email protected] 85 Experience Holland It is not an easy task to combine high population density with an aboveaverage level of tolerance and respect throughout society, however, the Dutch have managed, over centuries of growth and development, to find a balance herein. As a result, they constantly strive to create this balance in all aspects of daily life: from transport and housing; to work and leisure activities. © Nick Franken © Nick Franken In all of these areas, the Dutch regularly surprise the world with ideas that make life more pleasant and agreeable. It is not surprising that these ideas often find other markets abroad. After all, everybody strives to make their life as enjoyable as possible. There are countless challenges in a world where the population is increasing at explosive rate, not least, how to house these growing numbers of people. This is one challenge that the Dutch know a thing or two about. For instance, how you house all those people? Out of necessity Dutch construction companies have become specialised in building on swampy and unstable ground. An old Dutch children’s song even addresses the subject: ‘Amsterdam die mooie stad is gebouwd op palen. Als die stad eens omviel wie zou dat betalen?’ ‘Amsterdam, that beautiful city, Is built on piles. If that city were to topple over, Who would pay for it?’ Amsterdam is built on a marshy bog. For centuries its buildings have rested on a foundation of wooden piles that are driven into the ground, down below water level. The imposing Palace on the Dam, built in 1665, rests on no fewer than 13,659 piles. 88 Solid infrastructure is at least as important as housing, in terms of keeping the population happy. Traffic jams are a universal source of irritation, which is perhaps why more than one million Dutch people take the train every day. The Dutch rail network is the busiest in the world. Not that this has made things quiet on the motorways, however. Where possible, roads are being built or widened, but sometimes constructing new roads or widening existing ones are not realistic options if the countryside and the environment are not to suffer. Therefore, in order to promote a smooth trafficflow and road safety as much as possible, the Netherlands employs sophisticated monitoring systems. For example, built-into the surface of most Dutch motorways there are ‘inductive loops’ every few hundred metres, which register traffic density and transmit this information to detectors. This information can be used to make real-time changes to the maximum speed, via electronic signalling, which helps to keep the traffic flowing and helps prevent accidents. Where does the road lead? Knowing where you are and where you need to get to are also key aspects of a pleasant travel experience. These days, this has been much simplified by the availability of geo-satellite data. The best-known application is the in-car navigation system, or Sat Nav. The Netherlands has played a pioneering role in developing this technology. The Dutch company TomTom, previously known as Palmtop, introduced its first mobile navigation system in 2001. Within a few years, the company became the European market leader and captured more than thirty percent of the © Nick Franken North American market. In Asia, too, the number of drivers using TomTom is on the increase. The originally Dutch company Tele Atlas also played a pioneering role. Tele Atlas, together with the American company NAVTEQ, is one of the two market leaders in the development of geographic databases. In 2007, TomTom acquired TeleAtlas, thus strongly consolidating the Netherlands’ pioneering role in the sector, which is good-to-know, for those among us with a talent for getting lost. Geo- satellite information is “Amsterdam, that beautiful city, is built on piles“ also being used for significantly broader applications: 80% of all information has a spatial component. Dutch policymakers are by far the largest consumers of geo-satellite data. Fun on the water Those wishing to experience peace and tranquility in the Netherlands, generally take to the water. The Netherlands has a long tradition of shipbuilding. Many shipping companies prefer to sail under the Dutch flag, because it is a synonym for quality. Dutch dredging vessels, tugboats, coasters and inland navigation vessels sell like proverbial hotcakes all over the world. extreme: from helicopter platforms; to jacuzzis; or gymnasiums. Dutch yachts often have an elongated, slender design and score high marks for sustainability. In 2008, the yacht builder Royal Huisman broke all the records for energy efficiency with the innovative hybrid mega-yacht Ethereal. The vessel is now piloted by an environmentally-aware American customer and his family and friends. Ultra-Dutch games The average Dutch person, however, has to content with more modest forms of distraction. Luckily, these days you can experience a great deal from the relative comfort of your couch. The Netherlands has the world’s most advanced IT infrastructure which feeds a thriving IT sector with globally competitive software developers, hardware products and IT consultancy firms. One particularly interesting development is the lightning-fast emergence of the Dutch gaming sector. At the root of its success is a piece of ultra-Dutch DNA that has proven advantageous in the past: in just a short space of time, Dutch game designers have made a name for themselves as being liberal and inventive. They adhere to the basic principles, but give them a striking, often humorous twist. Anyone who plays Nintendo might well be playing a Dutch game , as Dutch studios do extremely well as regards educational games and real-life simulations. The luxury super-yachts for the wealthy also deserve a special mention. The Netherlands has a market share of 35 percent in the 45 metres-plus category. For these custom-made showpieces, no desire is too 89 Creative Industry Non-slavish renovation © Roos Aldershoff Fotografie Creative Industry Russian pride on the Amstel In the summer of 2009, the Amsterdam annex of the Hermitage, the famous museum in St. Petersburg, Russia, opened its doors. The architectural firm Merkx + Girod designed the entire interior. The ‘Hermitage on the Amstel’ is housed in a former nursing home built in 1681. So, just how do you transform that building four centuries later into a museum? “We have stuffed a contemporary museum into that building, as it were, in the form of long, thickened walls,” explains interior architect Evelyne Merkx. The walls, which have an interspace of 80 centimetres, contain all the pipes and installations, but they also offer space for viewing holes, display cases and seating. “There is therefore no furniture left standing around. The overall exhibition is therefore clearly arranged and reserved. By way of contrast, we have made a grand gesture in a number of places. These gestures include a 24-metre-long bar in the restaurant, the enormous lights in the former Kerkzaal [church hall] and the information and cash desks in the entrance area. The combination of these ‘golden eggs’ and the modest walls create a unique overall design.” © Menno Kok Construction firms are increasingly being asked to completely change the designation of old buildings. “Dutch architects do so with a healthy dose of scepticism,” says Aaron Betsky, the current Director of the Cincinnati Art Museum. “The unique elements of the old buildings are retained, but without being a slave to the old design. Newly added elements leave no question as to what is old and what is new, which produces surprising results.” Aaron Betsky was the Director of the Dutch Institute of Architecture in Rotterdam until 2006. www.cincinnatiartmuseum.org | www.nai.nl www.merkx-girod.com 90 91 Creative Industry Everyone uses SPIL for gaming The Netherlands has one of the highest degrees of penetration of fibre to the home (FTTH), making it an excellent environment for smart innovations in niche markets and for the public at large. With more than 100 million unique visitors every month, SPIL GAMES leaves established names such as Yahoo! and MSN in its www.games.co.uk, www.jeu.fr, www.jeugos.com... Anyone who plays games online simply types in the word for ‘games’ in his or her own language. SPIL GAMES has been able to claim the domain name in practically every language. “But we that’s not all we do,” says CEO Peter Driessen. “We also translate all content, for example. And in most countries, we offer games that are traditional and well known in the country concerned.” SPIL GAMES therefore embodies what Dutch companies are forced to do because of the modest scale of their home market: they think internationally and adapt the product to the local circumstances. Practically everything on offer is free. With a global market share of approximately 20%, SPIL GAMES is also not the only successful Dutch gaming company. Guerrilla Games, who designed Killzone 2 for Sony, is another symbol of this flourishing industry. wake. Their secret is localized portals. www.spilgames.com | [email protected] © 2005, Bart van Overbeeke High-Tech Systems and Materials Light distributor Fibre optic, with its tremendous bandwidth and low energy consumption, offers major advantages compared to copper and coaxial cables. Now, thanks to FlexPON, which was created at Eindhoven University of Technology, fibre optic is about to become even better. A splitter distributes the light signals from the fibre optic into various colours around the homes, according to needs at the moment of distribution. FlexPON is a world first which recently won the ICTRegie Award. The equipment is being further developed by Genexis. www.tue.nl | [email protected] 92 93 Sustainable Energy | Logistics Climate-neutral revolving door In the same way that the wind provides the drive that rotates the blades of a windmill, people provide the muscle power to generate the energy needed to turn a certain innovative revolving door. This world first, the HPE Tourniket made by manufacturer Boon Edam, was recently installed for the first time as part of the restoration of a train station. An indicator in the revolving door lights up to show users the level of energy they are generating: high (green) or low (orange/red). The energy, which is stored by super capacitors, is used to power the revolving door’s lights. When the self-generated electricity runs out, the lights switch automatically to the standard electricity grid. 94 The energy-generating revolving door is attracting a great deal of international interest. Increasing numbers of companies want to have a CO2-neutral building and this product fits in seamlessly with that wish. For every HPE Tourniket installed, Boon Edam donates a portion of the profits to the One Planet Architecture Institute (OPAi), which is an international platform founded by architect Thomas Rau that promotes the development of sustainable products and concepts for the construction industry. www.boonedam.nl | [email protected] www.rau.eu Guus and the Dutch way You could call it the Guus Hiddink paradox. Hiddink is extremely unusual in the football world precisely because he has remained so normal. ‘Guus’, as he likes to be called, is indifferent to the stardom thrust upon successful coaches and footballers, and is unimpressed by the mega-salaries and the often hysterical attention of the press. All of that is irrelevant. Assessing the strengths of players and using that information to put together a great team is what it’s all about. And it can’t hurt to put your arm round a player’s shoulders every now and then. Guus knows that a Champions League semi-final puts enormous pressure on the shoulders of even the best-paid players, because great coaches are above all good psychologists. Guus Hiddink’s trophies as a manager include the European Cup with PSV Eindhoven (1988) and the FA Cup with Chelsea (2009). He also reached the semi-final with South Korea in the 2002 World Cup and the semi-final with Russia in the 2008 European Championships. 95 © ANP Photo Schiphol Real Estate has achieved a world first with its special roof coating on the Transview building. The titanium dioxide roof coating filters nitrogen dioxide (NO2) out of the air. In the coming year, the company will measure whether the intended goal of an effective contribution to cleaner air is being achieved. “If so, we will consider coating approximately 30,000 m² of other roofs with this material,” says Marten Kapper of Schiphol Real Estate. www.schipholgroup.com | [email protected] Environment Airport roof helps sustainability Water Clean drinking water everywhere Smelly, murky, brown ooze is changing into water as clear as a mountain stream. In more and more countries, from Benin and Angola to Pakistan, the Perfector-E is putting an end to the problem of people being forced to drink from polluted rivers or poorly maintained wells that are full of bacteria. The Perfector-E can provide clean drinking water to 5,000 people every day. The machine is self-cleaning and uses high-quality membranes, which gives it a service life of five years. Measuring 1 x 1 x 2 metres and weighing 350 kilograms, it only takes a few people to lift this mobile purification installation. This ease of use goes back to the 2004 tsunami. The affected countries faced a shortage of clean drinking water, so Dutch companies PWN and Norit pooled all of their expertise to develop the compact Perfector-E. The device has now also proven to be effective during major events. Innovative Dutch water treatment received a great deal of attention again in 2009 when Professor Gatze Lettinga received an award during the Singapore International Water Week for his invention that treats wastewater under oxygenfree conditions. www.noritpt.com | [email protected] 96 97 © ANP Photo © Orbis Medisch en Zorgconcern Infrastructure The hospital of the future A committed courier 98 The unsuspecting visitor to the Orbis Medical Centre in Sittard-Geleen feels as if they What does sustainable business look like? In person, it might well look like Peter Bakker, Chairman of the Board of postal and express delivery company TNT. Bakker focuses on sustainability not because he has to, but because he wants to. He traded his company’s sponsorship of the Dutch Open Golf tournament for support for the UN’s World Food Programme. “Every five seconds, a child dies of hunger somewhere in the world. As bad as it is when TNT employees lose their jobs – even with the good compensation scheme that they receive – child mortality is a problem of a completely different order.” TNT is now represented in approximately 200 countries. However, according to TNT, that growth must go hand in hand with a strong environmental awareness (TNT ranks at number one on the Dow Jones Sustainability Index) and with delivering on its corporate social responsibility. The laptop is also used by the hospital staff who use a pass card to obtain access to patient information. This paper-free situation enables the hospital to deal flexibly and therefore efficiently with the available working spaces. The people who profit most, however, are still the patients. All patients have a private room with their own bathroom and they can use their laptop to surf the Internet, order food and operate the bed curtain, blinds and the door to their room. The temperature can also be adjusted to suit a patient’s wishes. The intention is that the investments involved in all of these facilities will pay for themselves. The private toilets and bathrooms should reduce the number of infections, and the high degree of automation should improve the quality of care. The Orbis Medical Centre has 452 beds and a floor area of 100,000 m². www.tnt.com www.orbisconcern.nl | [email protected] are in a science fiction film. Robots with serving trays or a set of clean bedclothes whiz by on their way to the nursing ward and patients open the door to their private room with their bedside laptop. 99 The new Ferrari 599XX has a 700 hp engine and achieves speeds of several hundred kilometres per hour. But this track car still stays firmly on the road – thanks to the Actiflow System. Actiflow, which was named after the Dutch company that developed the system, also reduces fuel consumption. The Actiflow System does two things: it sucks in air from behind the ground fender to help the car ‘stick’ to the road and corner without losing speed; however, the system can also blow out air, which reduces wind resistance and saves on fuel. “We are now also working on an application for Actiflow for normal cars,” says Managing Director Eric Terry. “That should provide fuel savings of between five and ten percent.” The invention of Actiflow is a result of the accumulation of fundamental expertise in aerodynamics. Based on this expertise, the company also provided consultancy during the creation of other Dutch innovations, such as the Nuon Solar Car and the Senz Umbrella (the umbrella that adjusts itself to the wind and can withstand even the heaviest storm). www.actiflow.nl | [email protected] © ANP Photo Sustainable Energy | Infrastructure © WENN.com Deutsche Bank twice as sustainable Automotive The renovated head office of Deutsche Bank will emit 43% less CO2, consume 55% less energy and use 43% less water. Technical services provider Imtech provides Dutch aerodynamics for Ferrari 100 the building with an energy-efficient climate, ‘green’ ICT infrastructure and waterconservation systems, among other sustainable technologies. This fits in with Imtech’s policy of increasing the portion of ‘sustainable’ activities in its total turnover (25% in 2008). www.imtech.eu | [email protected] 101 Contents Travelling to the Netherlands 4 Here’s my Holland 5 See Holland The secrets of Van Gogh ‘True strength lies in your own creativity’ Designing ships for use in real life 100% Mobile Fire Service Blind faith in radar Octopus as cabin boy Passion and pleasure ‘From motion to e-motion’ Sunlight 24/7 Architect to the rich and famous Eternal fame Hurricane brings people together ‘Beyond bits’ technology Ultra-modern container port Seagoing container with environmental label 6 10 11 12 13 13 13 14 15 16 17 18 19 20 21 21 Hear Holland Loading and unloading in silence The artful exhibition A passion for ultra-short-range communication Calling on one solar cell Will it all fit? “Last call for passenger Smit” “Simply the best” Cultural ambassador Robots in the city of the future Cars with both power and style Nintendo sounds Dutch Dancing gives you energy! 22 26 27 28 29 30 31 32 33 34 35 36 37 Smell Holland The secret of Gamila Green cleaning revolution Golden fields Fruit merchant to the world Tree incubator Flower magnate Cool presentation The end of smelly oil Opportunity for green gas Explosive scent Shave like a samurai Grey water is clean again From frying fat to biodiesel 38 42 42 43 44 45 46 47 48 49 50 51 52 53 Feel Holland Prickly fashion Free play ‘Informing the public is also a science’ Virus detection in 5 minutes Creating water Farming from your ‘easy chair’ Hot-bed of innovation Amsterdam, the virtual hot spot Soft coastline with a 100-year lifespan Is it really a boat? Plastic fantastic solar cell Your wallet feels the difference 54 58 59 60 61 62 63 64 65 66 67 68 69 Taste Holland The psychology of food Lunch behaviour under the microscope A tomato for connoisseurs Food Valley Dairy produce in a pill The true taste of chocolate Authentic Dutch Morrisons’ flying Dutchman Bols is back! Chips, chips, chips everywhere Safeguarding against drought World’s first energy- generating greenhouse Freshness test for the entire supply chain 70 74 75 76 77 77 78 79 80 81 82 83 84 85 Experience Holland Russian pride on the Amstel Non-slavish renovation Light distributor Everyone uses SPIL for gaming Climate-neutral revolving door Guus and the Dutch way Clean drinking water everywhere Airport roof helps sustainability A committed courier The hospital of the future Dutch aerodynamics for Ferrari Deutsche Bank twice as sustainable 86 90 91 92 93 94 95 96 97 98 99 100 101 Here’s Holland Here’s Holland English