Apartments - Emmy Monash Aged Care

Transcription

Emmy Monash
Aged Care
Annual Report 2010/11
Cover photo: Nurse Lisa Barnett tends
to resident Sylvia Greenberg.
Contents
2 Mission, vision, philosophy
3
Our facilities
4 Patron’s message
4 Board of Directors
6 President’s report
7 Chief Executive Officer’s report
8 Highlights of the year
Review of Operations
10 Clinical Care and Nursing
11 Jewish life
12 Lifestyle
13 Life Enrichment Project
14 Apartments
16 Volunteers
17 Treasurer’s report
18 Financial statements
20 Our supporters
Emmy Monash Aged Care Inc
518-526 Dandenong Road,
North Caulfield VIC 3161
p 03 8508 9300
f 03 9509 6176
e [email protected]
www.emmymonash.asn.au
Emmy Monash Aged Care Annual Report 2010/2011
1
Our
mission
Emmy Monash Aged Care aims
to provide quality aged care in
a Jewish environment, where
residents’ freedom of choice and
decision making is paramount
and continuity of traditions and
involvement with family and
community is supported.
Our
vision
Our vision is to be recognised
and supported by the Jewish
community as a service provider
with a valued and integrated array
of services which demonstrates
respect, excellence, innovation
and sensitivity to need.
Our
philosophy
Emmy Monash Aged Care believes
that residents have the right
to live with respect, comfort
and dignity in a safe, nurturing
environment. We believe that
the rights of residents and their
families are fundamental. Emmy
Monash Aged Care fosters
the continuation of residents’
involvement with the traditions
and practices of Judaism. We value
our staff and aim to provide an
environment where their input
and professional growth and
development are encouraged.
We value the contribution
of volunteers and service
providers.
2
Our facilities
Hairdresser Mary Lou Kenealy styles the hair
of resident Rae Darvas in Emmy’s fully-equipped
beauty salon.
In line with our Ageing in Place
philosophy, Emmy Monash Aged Care
provides a full range of on-site care
and facilities to help residents make a
smooth transition through the different
stages of ageing. A Low Care resident
who needs more care can move into
High Care without the stress and
discomfort of relocation. For couples
requiring different levels of care, both
can remain together under one roof.
Emmy Monash
Apartments
The Emmy Monash Apartments are
self-contained, giving residents an
independent lifestyle, while also
providing the security of 24-hour
emergency nursing care. Each of
the 15 one-bedroom and four twobedroom apartments contain an
ensuite, open-plan kitchen and living
area. Residents enjoy a dynamic,
tailored lifestyle program.
Low Care
(Don and Sonia Marejn Low Care Unit)
Emmy Monash’s Low Care facility,
located in the Hellen Family Wing,
caters to residents who need some
assistance with day-to-day living,
but are able to participate in daily
activities independently and enjoy
the warm and social environment.
High Care
Dementia Unit
(The Victor Smorgon Charitable
Fund High Care Unit)
(The Bierman-Sajet Centre)
Emmy Monash’s High Care Unit, located
in the Mark and Dina Munzer Wing,
provides a safe, suitable environment
for residents who are highly dependent
on others to perform the majority of
daily tasks. The facility is operated by a
Registered Division 1 (RN Div 1) nurse.
High Care Extra Services
Extra Services residents receive
the quality care provided throughout
the Home with added Silver Service
benefits. A High Care facility, Extra
Services is located in the Erdi Family
Wing and offers a greater range of
options in areas such as menu and
activities. Residents also enjoy the
luxury of fine furnishings including
their own plasma television; highquality linen, crockery and cutlery;
classic style furniture; and
designer fittings.
The Dementia Unit, located in the
Mark and Dina Munzer Wing, provides
expert care and a range of tailored
activities for residents with dementia
who require a specialised environment.
Among its many features are high-level
security and a winding walking path
through landscaped gardens to appease
the need to wander. Offering 24hour, quality nursing care and a range
of appropriate activities, the centre
provides peace of mind to residents
with dementia and to their families.
Respite Care
Emmy Monash provides short-term
respite for guests with Low Care Aged
Care Assessment Service (ACAS) needs.
It also offers an opportunity to trial the
Home’s care and facilities.
3
Patron’s
message
Beyond Emmy’s
walls, staff are making
their mark all over
the country.
One thing that always strikes me
when I come to Emmy Monash is
the constant buzz of activity as well
as the wonderful sense of family
and friendship.
Emmy Monash Aged Care continues
to lead the way in caring for the older
members of our community.
Emmy Monash’s quality of care, range
of lifestyle activities and true homelike
environment is unrivaled and so it is
not surprising that we receive stunning
praise by industry experts whenever
they visit.
Pop into the Felder Cafe and family
members are enjoying a cappuccino
with their loved ones; around the
corner, a couple of elegant ladies
are having their hair re-styled at the
salon; wander down to the Plaza and
residents are watching a favourite
Yiddish musical DVD; there’s a spirited
game of bingo underway; while at
Bierman-Sajet Centre (Dementia Unit),
residents are discussing a Viennese
painting as part of an art project with
the National Gallery of Victoria; and
upstairs, activities staff are baking
biscuits with high care residents.
Beyond Emmy’s walls, staff are
making their mark all over the country.
Individuals across the organisation
have been recognised for excellence
by industry awards, while others are
sharing Emmy expertise at national
and international conferences.
We are fortunate to be blessed with
strong and able leadership. Our CEO
and head of the Emmy family, Tanya
Abramzon, leads by example and is
justifiably proud of her team and its
steadfast dedication to the wellbeing
of our residents.
Joe Krampel, in his first year as
President, has taken on his new role
with a clear vision to ensure that
Emmy’s milestone redevelopment will
take aged care for our community
well into the future.
Pauline Gandel
Board of
Directors
The Emmy Monash Board of Directors from left (back row): Frank Tisher, Mark Hammerschlag (Treasurer/Secretary), Bruce Joske, Selwyn Greenberg,
Peter Lewinsky, Stephen Szental. Front from left: Rita Perelberg, Tanya Abramzon (CEO), Joe Krampel (President), Susan Hearst (Vice President),
Michele Lasky (Immediate Past President), George Greenberg. Absent: Ron Felder, Tom Gorog, Karen Wayne.
4
Volunteer Leanne Rubin takes apartment
residents Jack Wyse (left) and Abe Siegel through
their paces in the park.
5
President’s
report
We acknowledge
the team effort
that underpins our
approach.
Team efforts are ultimately about
leadership not just from the top,
where the standard is set, but also
from within, where team members
take on responsibility and show the
way. Your Board particularly thanks
CEO Tanya Abramzon for her deep
commitment and professional approach
in implementing the Emmy Monash
vision and to all staff and volunteers
for bringing that something extra
of yourselves to their work and our
organisation. You are a special group
of people.
This is my first report to the members
as President of Emmy Monash Aged
Care and I proudly present it to you
as a summary of what your Board has
overseen on your behalf.
Emmy Monash is an inclusive
organisation made up of many people
all contributing to a standard of care
and lifestyle for our residents with one
single purpose in mind: to make each
day as comfortable and enjoyable
as possible.
We acknowledge the team effort
that underpins our approach. In my
many years I have never seen a more
dedicated selfless group of people
willing to always do something extra
for the sole purpose of improving the
lives of our residents.
6
The Board applauds your achievements.
Through your hard work, Emmy
Monash stands as a leader in the aged
care industry. This is not something
that only we say, but also what our
industry and peers say. Awards and
recognition have been bestowed on
Emmy through your efforts. Monash
University now partners with us
to study the benefits on dementia
residents of the Montessori program
that we introduced. Our industry
association has given us its highest
recognition this year and independent
inspectors regularly praise the
standards at Emmy.
A special thanks to our financial
supporters. You are as integral to us
achieving our goals as are staff and
volunteers. If we were to rely purely on
government funding, Emmy Monash
would be a totally different place.
Choirs, drama programs, National
Gallery of Victoria visits, Montessori
programs and so many other
worthwhile endeavors would not be
possible, nor would we have the extra
money we need to send our staff
on extended training programs.
So we offer our special thanks to
our Patron Pauline Gandel and our
numerous supporters. Without you
we couldn’t do what we do.
At this time I would have liked to
have been able to detail the extent of
our redevelopment planning, but we
are still a work in progress and the
Board has still to consider a number
of options. What I can say is that we
are consulting widely; are seeking the
best professional advice; have held
discussions with Professor Andrew
Markus of Monash University about
his report on Older Jewish Australians;
and are taking note of the external
factors included in the Productivity
Commission Report. Our aim is to
produce a redevelopment that will
retain Emmy’s place at the forefront
of aged care facilities, but most
importantly that will enable us to
continue to deliver the highest possible
level of care to our residents in the
best of physical surroundings for many
years to come.
In closing, I offer our condolences
to the families of loved ones who
passed away during the year. They were
all part of our extended family and will
be missed. I warmly welcome all new
residents in the Home and in
our apartments.
Joe Krampel
Chief Executive
Officer’s report
Two major projects – one in our
clinical area, our ongoing Nutrition
and Hydration Project and the other in
the lifestyle area, our Life Enrichment
Project – are both in the running for
Better Practice Awards (presented
by the Aged Care Standards and
Accreditation Agency Ltd). This is very
exciting for everyone at Emmy and
everything we do is a team effort.
The past year has been an exciting
one at Emmy Monash. Building on
our strong foundations as a leading
community organisation, we have
strengthened existing partnerships,
developed exciting and innovative
programs and forged new relationships
in all areas of operation – clinical and
nursing, lifestyle, apartments and in
our volunteers’ program.
There are too many projects and events
for me to mention them all, but among
the highlights is our collaborative
dementia project with the National
Gallery of Victoria; the Liberation and
Inspiration Festival; the ‘Generations In
One Voice’ choir’s debut performance
at the Courage to Care exhibition
opening; and the aufruf of two of our
young shule volunteers.
Emmy Monash is a special place to
live, but it is also a special place to
work. While our top priority is our
residents, our quality of care is only
as good as the quality of our staff.
Our commitment to professional
staff development - including Staff
Wellbeing Month again this year continues to reap mutual rewards,
internally and externally.
In addition, two of our senior nurses,
team leaders Lisa Barnett and Helen
Buitrago, reached the final four in the
prestigious ACCV industry awards for
excellence. This is further testament to
our strong emphasis on professional
and personal staff development.
There is a real sense of family and
camaraderie at Emmy which is truly
unique in the aged care industry – and
our hardworking supervisors can claim
much of the credit.
The clinical and nursing area is ably
steered by coordinator Naomi Bala
and team leaders Lisa Barnett, Helen
Buitrago, Melissa Hepburn and Carol
McDonald-York.
Emmy’s vibrant lifestyle program,
led by Lilian Krupp, and her activities
team and the Life Enrichment Project
coordinated by Pamela Bruder, continue
to enhance the lives of residents.
Food is so important to many of our
residents and chef, Cynthia Tait often
goes beyond the call of duty to cater
for the individual tastes and wishes
of our residents with whom she has
developed close personal relationships.
Jewish Festivals and other special
occasions add extra pressure to
catering staff, but they always rise
to the occasion with a smile.
Community and Volunteer Liaison
Manager Maureen Shulsinger and
their wonderful volunteers meet every
challenge with great passion.
Our supervisors work closely with
Quality Manager Margaret Gelberg to
ensure that every department delivers
the best possible results. Our most
recent survey to residents and relatives
recorded outstanding satisfaction
rates which are a tribute to all areas,
which also encompass catering,
administration, development
and maintenance.
Leadership starts at the top and we
are fortunate to have a Board which
is actively engaged in Emmy life. Its
commitment to our philosophy and
vision cannot be underestimated as it
filters through to staff when they care
for our residents. On a personal note,
I would like to thank President, Joe
Krampel for his unwavering support.
As we are work on redevelopment plans
for the future, we never lose sight of
the present, continually seeking to
provide the very best of care for our
residents. I look forward to further
building on our strong foundations
and continuing to engage with the
community in the coming year.
Tanya Abramzon
The Apartments’ expanded emphasis
on lifestyle has brought some welcome
new faces to Emmy from the wider
community and we all look forward to
further broadening our connections
and networks. The Apartments’ team
including manager Susan Rahim,
7
Highlights of
the year
2010
Life stories on show
The life stories of Emmy Monash Aged
Care residents have been compiled by
volunteers from the Raoul Wallenberg
Unit of B’nai B’rith in a joint project
with the Home. The completion of the
initiative was celebrated at a special
event held at the Home in July. Each
resident’s story and photo are displayed
outside their room providing a snapshot
of their life’s experiences, achievements
and interests. The project is ongoing.
Two choirs, one voice
The anticipation of the previous few
weeks turned into palpable excitement
on the first Sunday in October when
members of Emmy Monash Aged
Care’s ‘Generations In One Voice’
Choir connected with a choir of Dutch
seniors in Holland – with the help of
21st-century technology. The live hookup took place in the Melbourne city
centre’s telepresence suite of European
hi-tech company Cisco. Both choirs –
Emmy’s featured students from Beth
Rivkah Ladies College and Wooranna
Park Primary School as well as residents
– performed four songs.
8
The ‘Generations In One Voice’ Choir connects
with a choir of Dutch seniors in Holland via a live
hook-up late last year.
Gandel gift honours
“passionate” leader
Emmy Monash patron Pauline Gandel
caught outgoing President Michele
Lasky by surprise at November’s 69th
annual general meeting by making a
$25,000 donation in her honour to
the Life Enrichment Project from the
Gandel Charitable Trust. Michele was
presented with a chanukiyah and life
membership for 13 years of dedicated
service. Life membership was also
awarded to Emmy supporters Les Erd
OAM and Eva Erdi; Joe and Judy Hellen;
Dina and the late Mark Munzer; Ellen
Bando; and Ron and Evelyn Sharp. Ellen
and Evelyn are the granddaughters
of the late Emmy Monash, one of the
original founders and the Home’s
namesake. Joe Krampel was elected
the new President and Susan Hearst
Vice President.
Israeli politicians
enjoy Emmy visit
Israel’s Deputy Minister of Pensioner
Affairs and senior members of her
department made a special visit to
Emmy Monash late in the year.
Dr Lea Nass MK, a biochemist who is
also active in numerous humanitarian
organisations and causes, was
accompanied by Aharon Azulay, Chief
of the Ministry of Pensioner Affairs;
Miriam Vasnana, Dr Nass’s Chief of
Staff; Galit Levi, Mr Azulay’s Chief
of Staff and a senior advisor; Sara
Silberstein Hipsch, the Ministry’s Head
of Public Affairs and Rights; Professor
Jacob Gindin, a consultant to the
Ministry; and her husband Shlomo
Nass. They met residents and were
very impressed with Emmy’s programs
and facilities.
Montessori techniques
ease stress
Emmy Monash is using Montessoribased activities to help residents with
dementia. The approach is proven
to alleviate agitation and involves
activities that are highly structured
with meaningful purpose. The activities
maintain participants’ maximum
independence for as long as possible
with dignity and respect, leading to
self-satisfaction and raised self-esteem.
Michele [Lasky] was
presented with a chanukiyah
and life membership for
13 years of dedicated service.
2011
NGV art project has
calming benefits
‘Art Down Memory Lane’, a painting
interpretation program with the
National Gallery of Victoria (NGV) is
providing calming effects for people
suffering from dementia. It began as
a solo project in the Bierman Unit in
2009 with participants showing positive
behaviour changes after each session.
Last year Emmy began collaborating
with the NGV in a multi-step process.
The project has evolved with NGV staff
also visiting Emmy Monash, creating a
unique art experience for other residents
throughout the Home. It has proven to
reduce anxiety, encouraging constructive
engagement and promoting socialisation
and interaction between participants
themselves, staff and gallery guides.
Nurses impress
industry experts
Aged & Community Care Victoria
(ACCV) recognised two Emmy senior
nursing staff in its 2011 State Awards
for Excellence, which promote and
Catering assistant Anna Kovelman
bowls up soup for lunch.
recognise distinction in the aged
care industry. Helen Buitrago and
Lisa Barnett were both finalists in
the Trainee division that celebrates
“the outstanding achievement of an
employee who is studying and working
towards a qualification”. Helen is team
leader responsible for 37 residents and
supporting staff in Emmy’s high-care
and Dementia Units. Lisa is team leader
of our low-care unit that houses 30
residents. Both are undertaking the
Advanced Diploma of Community
Sector Management.
Megillat Ruth finds
home at Emmy
Resident Josef Rewinson has been
dedicated to Jewish life at Emmy
Monash since his arrival three years
ago. His most recent donation of a
Megillat Ruth, a rare scroll believed to
be only the third in Australia, arrived
in time for Shavuot. Rabbi Eli Gutnick
organised for it to be made in Israel
and personally brought it back to
Australia. Josef donated a Megillat
Esther earlier in the year.
United by music
at festival
On a bright afternoon in mid-June,
Emmy Monash residents celebrated
freedom at this year’s Liberation and
Inspiration Festival, which brought
together people of all ages and
backgrounds, including Indigenous
Australian children and refugees
from Sudan and Lebanon. The event
marked the debut performance by our
100-person choir including residents
and children from Wooranna Park
Primary School and Caulfield Junior
College. Another highlight was a short
dramatic presentation by the Jeanne
Pratt Drama Group.
A Home Away From
Home revised
A Home Away From Home by Helen
Felder, a book on the history of Emmy
Monash, first published in 2005, was
reprinted with an updated timeline,
a revised list of Board members and
index update. The relaunch took place
at the annual volunteers’ party hosted
by Helen and Bori Liberman.
9
Clinical Care
and Nursing
The past year has yet again seen many
improvements in the clinical area and
I am proud of all our nursing staff
members and their achievements.
Residents are receiving improved oral
and dental health care thanks to a
‘Train the Trainer’ program initiated by
staff from the Department of Health
and Ageing.
For the past two years we have run a
staff professional development program
on dementia care essentials with the
Alzheimer’s Association, which is full
of praise for our innovative approach
to residents with dementia. Bernie
McCarthy, an independent and renowned
expert in the field, has been involved
in the dementia and care mapping
approach, the result of which will assist
in providing advanced skills to our staff
on how to provide a person suffering
from dementia with an environment that
minimises challenging behaviours.
Early this year we received a Support
Visit (now called Assessment Contact)
from the Accreditation Agency which
focused on infection and hygiene
management as well as human
resources management. Emmy passed
the audit with flying colours.
10 Emmy Monash Aged Care Annual Report 2010/2011
Staff members’ enthusiasm
for learning has been
reflected in the numbers
at training sessions.
We have provided training in
manual handling, wound management,
nutrition and hydration and incident
reporting and quality of care has
improved as a result. Staff members’
enthusiasm for learning has been
reflected in the numbers at
training sessions.
This year, we sponsored the
promotion of two Enrolled Nurses
to Authorised Enrolled Nurses who
can now administer medications,
thereby enhancing their roles as
team leaders. We also sponsored two
other team leaders to undertake an
Advanced Diploma of Community
Sector Management to further build
their leadership skills and boost their
knowledge of the organisation and
of the industry.
We congratulate team leaders Lisa
Barnett and Helen Buitrago who reached
the finals of the Aged & Community
Care Victoria awards in the categories
of ‘Leadership and Innovation’ and
‘Celebrating Trainees who are working
towards a Qualification in the Aged
Care Industry’. Everyone at Emmy is
extremely proud of their success.
Our organisation’s support of staff
wishing to further their studies is a
win-win for both staff and Emmy with
our residents as the beneficiaries.
We are delighted that Emmy has a
permanent nursing staff base which
reflects its satisfaction with the Home’s
environment and services. In addition,
many of our casual staff members
have indicated their preferences for
permanent roles. Such a positive
attitude amongst staff fosters their
loyalty and commitment to the Home.
All these improvements would not
be possible without our hardworking,
committed and dedicated nursing staff.
Finally, I would like to thank our CEO
Tanya for her continuing support,
leadership and proactive approach,
all admirable qualities which have
assisted us to become the effective
clinical team we are today.
Naomi Bala
Clinical Care coordinator
Jewish life
Opposite page : Student enrolled nurse Suzanne
Crewe tests Ernest Stauber’s blood pressure.
Below: Resident Josef Rewinson and Rabbi
Michoel Stern in the Goldschlager Family
Synagogue with the Megillat Ruth Josef
purchased for Emmy Monash.
Photo: AJN/Peter Haskin
Jewish life has thrived at Emmy
Monash over the past year.
Among the many highlights were last
year’s Chanukah celebrations. Each
night of the Festival we had candle
lighting in the Lewinsky Plaza, music,
dancing, doughnuts and the rebbetzin
homemade ‘dreidel’ cookies. The most
memorable evening was when resident
Eva Kingsley’s grandson Yanki Kingsley
played some lively music on piano. We
also enjoyed a surprise visit by Stera
Gutnick who gave an inspirational talk
about the relevance of Chanukah.
On Purim, we attracted a very large
crowd for the Megillah reading
and throughout the day, students
and youth groups came to deliver
mishloach manot (Purim baskets)
to residents.
Over the High Holydays we were
fortunate to have the talented chazan,
Rabbi Yoni Reider who provided a
beautiful shule experience for residents
and families. Those who remained
throughout the day of Yom Kippur
were treated to a spontaneous concert
as Rabbi Yoni began singing Yiddish
songs and one by one a large crowd
accumulated as we all sang the familiar
tunes together.
For the first time this year on Shavuot
we had the pleasure of reading from the
Megillat Ruth, generously donated by
resident Josef Rewinson. Most shules
read the story of Ruth from a chumash,
but Emmy Monash is one of only three
shules in Australia that has a real
handwritten scroll. Josef also donated
a new Megillat Esther before Purim.
Our Yom Hashoah service again
took place on Motzei Shabbat. After
Havdalah, resident Shmuel Rosenkranz
spoke about his experience on
Kristallnacht. Activities coordinator
Lillian Krupp spoke from the
perspective of the child of a survivor
and residents lit candles and also spoke
of their experiences.
One of the most unforgettable
occasions of the year was the aufruf
(call-up) of our long-time volunteers
Shmuel Burkowitz and Dina Lederman.
They have been coming to Emmy
Monash every Shabbat since high
school and are very active in the
services. We were honoured to have
the call-up at Emmy Monash and it
was a very exciting event for all of the
residents. Shmuel and Dina continue to
come every week as a newly-married
couple. Mazel tov!
Rabbi’s message
A rabbi once said, ”I have the
opportunity to be around many
people towards the end of their lives and
not once have I heard, ‘I wish I would
have made more money’, or ‘I really
regret not spending more time in the
office’. But I have heard many people
say, ‘I really regret not having spent
more time with my family.’”
Our sages teach us that one of the
most precious possessions we have
is our time. It is worth more than
almost anything else.
When we spend time with our parents
we are fulfilling one of the greatest
mitzvot, “Honour your Father and
Mother” (this applies to grandparents as
well). I know for many I am preaching to
the converted, however as the Yiddish
saying goes, “Oib gut iz gut, iz besser
nisht besser”. There is always room to
improve and that is usually the biggest
room in the house. So please – come,
bring your children, grandchildren and
give your parents naches!
Rabbi Michoel Stern
11
Lifestyle
The activities department is committed
to providing a varied, stimulating
and vibrant program in all areas of
the Home, continuously evaluating,
reviewing, adjusting and developing
new ideas to better meet the individual
needs of residents.
Physiotherapy, occupational
therapy and the Life Enrichment
Project are incorporated into all daily
activity schedules.
Emmy Monash’s dynamic lifestyle
program has continued to adapt to
the changing physical, cognitive and
emotional needs of all our residents.
One of the highlights of the past
year has been our collaboration with
the National Gallery of Victoria and
the Alzheimer’s Association on the
‘Art Down Memory Lane’ project
that caters mainly for residents with
dementia. Residents have visited the
gallery and gallery staff have come
to Emmy Monash. Activities’ staff
introduce our residents to five different
paintings over five weeks and gain their
interpretation/feedback. Residents are
then exposed to the real-life paintings
which they discuss. The gallery has
expressed its appreciation and delight
at the interactive nature of this project
A National Gallery of Victoria guide talks
to Emmy Monash residents as part of the
‘Art Down Memory Lane’ program.
and Emmy is collating data to measure
its social and/or therapeutic effects.
We have continued using our own
adaptation of the Montessori technique
which is practised weekly and allows
for one-on-one interaction and
self-expression to reduce levels of
anxiety for residents with dementia. It
provides a setting in which residents
are encouraged to develop at their own
pace in a safe and caring environment.
Our lively cultural activities are at the
heart of our program. We celebrate
all traditions and Festivals, providing
residents with a true Jewish experience.
Supported by Rabbi Michoel Stern and
our wonderful catering team headed
by Cynthia Tait, we provide authentic
Rosh Hashanah and Passover meals.
Yom Ha’atzmaut, Simchat Torah and
Purim are all celebrated and our
moving Yom Hashoah commemoration
gives residents the opportunity for
expression and re-telling of stories.
Activities revolve around Australian
cultural events such as Mother’s Day,
Father’s Day, Australia Day and Cup Day
and special days are allotted to different
countries including Russia and France
when the Home is decorated accordingly
and festivities are enhanced by the
contributions of all departments.
The ‘My Life, My Story’ project, a
collaboration between Emmy Monash
and the Raoul Wallenberg Unit of B’nai
B’rith, is an ongoing activity offered to
all new residents. It provides a snapshot
of their lives by displaying their life
story and photo outside their room.
Relaxation sessions are now conducted
for both Low Care and High Care
residents, creating a total multi-sensory
experience with a powerful impact on
participants. The significant observable
changes are greater levels of relaxation,
alertness, concentration, release of
emotions and improved spontaneous
interactions between residents and
staff members.
Our activities’ team also provides
interaction and emotional support to
families as well as to residents. Every
year staff members are rotated so they
gain an understanding of each area of
the Home and of each resident. It also
gives staff an opportunity to inject new
ideas into our programs and activities.
Lilian Krupp
Activities coordinator
Life Enrichment
Project
The last 12 months has been a time
of continuance, strengthening and
advancement for the Life Enrichment
Project, again a source of tremendous
benefits for our elders, leading to direct
impacts on pivotal quality of life issues.
Sensory sessions have been streamlined
and now come under the banner
of ‘The Essential Self’. Based on the
fundamental idea of transforming the
environment to transform the person,
groups run in Low Care and High Care
and engage people in meditation, yoga,
massage and Reiki.
It has been a pleasure to see the
positive outcomes from extending our
inter-generational connections through
arts-based programs using modern
technology. Under the governmentfunded ‘Broadband for Seniors’ scheme,
we now use Skype to connect with
students from Wooranna Park Primary
School for general conversation and
drama sessions. This learning and
bonding experience, which provides
opportunities for role play and selfexpression, helps people to develop
a sense of their own improvement
and gain confidence by assuming
characters as they prepare for public
performances. The relationships
between students and residents
Pamela Bruder addresses the large audience
at the Liberation and Inspiration Festival.
are strengthening through sharing
scriptwriting ideas.
More recently an alternative form of
communication mediated through
rhythmic connections in intergenerational African drumming circles
has been explored. With solid evidence
showing the profound healing and
therapeutic benefits of group drumming,
and following the wonderful success
of the first dementia-specific group,
efforts have been underway to make
this a regular feature of Emmy life. Small
groups of Bierman, Smorgon and Low
Care residents have begun attending
Wooranna Park Primary School for
these sessions.
The success of our ‘Generations in One
Voice’ choir performance for ‘Courage
to Care’ at Kew Hebrew Congregation
last year has led to our second
invitation to perform publicly. The
performance, featuring residents from
all areas of the facility, was proof of
what can be achieved through pursuing
big ideas with determination, and how
Emmy contributes to making such a
significant impact on our elders’ sense
of self-esteem.
Late last year members of the choir
connected with a choir of Dutch
seniors in Almere, Holland with the help
of Cisco’s not-for-profit arm, (Internet
Business Solutions Group IBSG).
With full use of one of its Collins Street
telepresence suites, the choir was
inter-generational and included
residents from the dementia and High
Care Units, as well as students from
Wooranna Park Primary School and
Beth Rivkah Ladies College. The event
attracted public and media attention
here and overseas.
In the midst of this year of enriching
milestones, I want to acknowledge some
of the most satisfying achievements
I have witnessed: the gradual changing
perception of ageing as a negative
‘condition’; the breaking down of
stigmas attached to people with physical
and cognitive diminishment; and seeing
the institutional setting viewed as a
positive place to visit. They have come
about by proactively involving children
from local and socially-disadvantaged
schools in the arts-based programs.
I believe they will incrementally lead
to groundbreaking transformations in
how children relate to elders that will
go beyond the walls of Emmy Monash.
Pamela Bruder
Life Enrichment Project coordinator
Emmy Monash Aged Care Annual Report 2010/2011 13
Apartments
Over the past year, residents of the
Emmy Monash Apartments (EMAs)
have enjoyed active, independent
living, with the security of having
someone available 24/7 to respond
to their needs.
The introduction of our monthly
Wellness Menu has been a huge
success. It offers something for
everyone, including two evening
activities which are facilitated by the
residents themselves. Residents are
actively involved in its development,
providing feedback at monthly
resident meetings and suggestions
for new programs.
The program has also attracted
participation from the wider
community and includes residents’
spouses, those on our waiting list and
volunteers. Low Care and High Care
residents are also regular participants.
We provide nourishment for the mind,
body and soul.
Our monthly ‘News behind the News’
program led by Sam Moshinsky is
always a huge drawcard; you can hear
a pin drop in Bernard Rechter’s monthly
‘Jewish History’ series; and we have
Tai Chi is among the many regular
lifestyle activities enjoyed by apartment
residents including Vera Freidin.
had a vast range of interesting guest
speakers covering topics from ‘Jews
in Victorian jails’ to ‘How the Anti
Defamation Commission deals
with Antisemitism’.
Weekly Tai Chi and Busy Bodies
sessions attract a solid core of
attendees. Our bi-monthly walking
program in the parks of Melbourne
enables participants to exercise
together outdoors.
All the chagim (Festivals) have been
celebrated with high-calibre guest
speakers providing inspiration. Rabbis
Ralph Genende and Avraham Jacks of
Caulfield and Toorak shules respectively
were regular contributors as well as our
own Rabbi Michoel Stern. Residents
created decorations for the Festivals
and performed their own Purim Shpiel.
Yom Ha’atzmaut festivities featuring
Israeli dancers, and the Yom Hashoah
commemoration were highlights.
We celebrated significant secular
occasions including Australia Day,
Mother’s Day, Father’s Day and Anzac
Day with special book readings and/or
guest speakers.
Our residents have enjoyed some
wonderful outings including visits to
the Rhododendron Festival at Olinda;
Mornington Peninsula; Williamstown;
the Tutankhamun exhibition; and to
hear a Viennese chazan as part of
the Viennese Exhibition at the
National Gallery.
The success of our program is largely
due to the efforts of Apartment
manager Susan Rahim and lifestyle
Assistant Shirley Jacobs, who so often
go above and beyond the call of duty.
I thank them sincerely. I would also
like to acknowledge the support by
Activities coordinator Lilian Krupp and
her residential lifestyle team. Finally a
huge bow to the volunteers and special
friends of the EMA program who
support this program in innumerable
ways. Your contributions have made
this program the vibrant, exciting,
contemporary, diverse and energetic
program that it is.
Maureen Shulsinger
Community and Volunteer
Liaison manager
Apartment resident Hilde Weill enjoys
lunch and a chat with Felder Family Café
manager Malvina Grodska.
We provide
nourishment for the
mind, body & soul.
Volunteers
In my first year in this role, I have met
wonderful people of all ages and stages
of life who contribute so generously
to our organisation in many ways.
Students, family members, newlyretired baby boomers, former staff
members, professionals and active
seniors add their unique skills and
experience to support and enhance our
programs. This past year, we welcomed
22 recruits, swelling our active
volunteer numbers to more than 50.
In addition to supporting the
residential lifestyle program,
volunteers have actively contributed
to the creation and development of
the Apartments’ Wellness Program
in its first year of operation.
Our volunteers have extensive options:
reading to someone with vision
impairment; singing with a resident in
the choir; feeding a High Care resident;
or leading and supporting a vast range
of group activities such as painting, word
games, challah baking, walking programs
in parks of Melbourne and Tai Chi.
Some volunteers attend weekly or
more regularly, others less frequently,
such as guest speakers or entertainers.
Volunteers run our kiosk, drive buses
to outings and are involved behind
Volunteer Paul Blank plays cards with a resident.
the scenes, in administration and
catering roles.
In addition, we work with a range of
community organisations and have
enjoyed close relationships with schools
including Beth Rivkah Ladies College,
Mount Scopus Memorial College,
Bialik College, Leibler Yavneh College,
Caulfield Junior College, Wooranna Park
Primary School, Shelford Girls Grammar
and Ohel Chana.
Students from a variety of tertiary
organisations have undertaken
student placements in nursing and
lifestyle. Moreover, Emmy Monash
participated in a Jewish Community
Council of Victoria youth forum
about volunteering opportunities
for tertiary students.
We thank our community partners
with whom we have worked over
the past year. WIZO, B’nai B’rith, the
National Council of Jewish Women
(NCJW), The National Gallery of
Victoria, the Jewish Holocaust Centre,
Jewish Museum of Australia, Caulfield
Hebrew Congregation and Melbourne
Hebrew Congregation have actively
supported our programs and we look
forward to working even closer in
the year to come.
This year’s annual volunteer party,
generously hosted by Helen and Bori
Liberman, included a musical program
and gave our well-deserving volunteers
the opportunity to mingle and share
stories. Helen Felder launched her
revised edition of Emmy Monash‘s
history, A Home Away From Home, and
NCJW President Vivien Brass delivered
the keynote address.
The success of our volunteer program is
largely due to the wonderful support and
supervision by our staff. A big thank you
goes to Lilian Krupp and her residential
activities team; Life Enrichment’s Pamela
Bruder; EMA Lifestyle’s Shirley Jacobs;
Executive Assistant Lidia Naimo and all
staff who welcome our volunteers with
professionalism, warmth and kindness the hallmark of Emmy Monash
Aged Care.
I look forward to working with
all my wonderful volunteers and
welcoming many more to our
team in the year to come.
Maureen Shulsinger
Community and Volunteer
Liaison manager
Treasurer’s
report
It is with great pleasure that I
present my report as treasurer of
Emmy Monash Aged Care Inc. for the
financial year ended 30 June 2011.
It is pleasing to report that despite
difficult conditions in the past year,
we have once again been successful
in maintaining almost 100 per cent
occupancy of the Home. We have
also been able to maintain a
financial surplus.
During the past financial year, as a
result of difficult economic times,
interest rates have again continued
to remain low. The impact of this has
had an affect on our cash flows which
has again stimulated management
to review processes and implement
measures to maintain the financial
surplus and security of the Home.
We continue to focus on managing
operating expenses. Management
remains committed to our strict
budgetary constraints, without
compromising our standards or the
high level of care that we provide.
the community must again be
acknowledged. The ongoing generosity
is important for us to maintain our
services, enhance and improve our
lifestyle programs and thereby uphold
our commitments to our residents.
I again remind our stakeholders that
it is an accounting requirement that
all donations received be treated as
operating income, even where these
donations may be intended for capital
improvements, and not for recurring
expenditure. As in previous years, these
amounts have been transferred to a
reserve building fund.
I wish to thank all staff, volunteers and
the Board of Emmy Monash for their
continued dedication and support, as
well as the community for helping to
make Emmy Monash the ‘home away
from home’ that it is.
Mark Hammerschlag
Treasurer
During the past year, as a result of
the economic conditions, a significant
effort was made by the Home to
maintain its fundraising. These efforts
have been reasonably successful
and so the continued support of
Volunteers run our kiosk,
drive buses, are involved
behind the scenes, in
administration and
catering roles.
17
Financial
statements
Balance Sheet for the Year Ended 30 June 2011
Consolidated
Parent
2011
$
2010
$
2011
$
2010
$
19,634,585
18,927,899
18,454,190
18,216,813
439,116
616,386
17,039,719
17,011,466
11,555
9,945
11,555
9,945
20,085,256
19,554,230
35,505,464
35,238,224
Property, plant and equipment
12,693,146
13,529,574
3,015,467
3,391,997
Investment property
17,109,200
17,109,200
-
-
Intangible assets
3,600,000
3,600,000
3,600,000
3,600,000
ASSETS
CURRENT ASSETS
Cash and cash equivalents
Trade and other receivables
Other assets
TOTAL CURRENT ASSETS
NON-CURRENT ASSETS
TOTAL NON-CURRENT ASSETS
33,402,346
34,238,774
6,615,467
6,991,997
TOTAL ASSETS
53,487,602
53,793,004
42,120,931
42,230,221
31,691,288
31,659,641
23,654,298
23,641,539
401,495
302,140
401,495
302,140
32,092,783
31,961,781
24,055,793
23,943,679
125,616
128,604
125,616
128,604
LIABILITIES
CURRENT LIABILITIES
Trade and other payables
Provisions
TOTAL CURRENT LIABILITIES
NON-CURRENT LIABILITIES
Provisions
125,616
128,604
125,616
128,604
TOTAL LIABILITIES
32,218,399
32,090,385
24,181,409
24,072,283
NET ASSETS
21,269,203
21,702,619
17,939,522
18,157,938
10,849,478
10,849,478
10,849,478
10,849,478
TOTAL NON-CURRENT LIABILITIES
EQUITY
Reserves
Retained earnings
10,419,725
10,853,141
7,090,044
7,308,460
TOTAL EQUITY
21,269,203
21,702,619
17,939,522
18,157,938
Income Statement for the Year Ended 30 June 2011
Consolidated
Revenue
Other income
Parent
2011
$
2010
$
2011
$
7,056,189
6,570,962
6,731,444
6,286,152
692,215
2,400,071
692,215
2,400,071
2010
$
(5,341,502)
(4,971,320)
(5,341,502)
(4,971,320)
Depreciation and amortisation
(851,332)
(863,362)
(391,434)
(384,316)
Repairs and maintenance expenses
(200,207)
(197,925)
(200,207)
(197,925)
Subcontracting expenses
(318,689)
(319,086)
(318,689)
(319,086)
Food expenses
(280,690)
(300,743)
(280,690)
(300,743)
Electricity and water expenses
(122,710)
(134,429)
(122,710)
(134,429)
(92,453)
(92,904)
(92,453)
(92,904)
(156,250)
(195,635)
(156,250)
(195,635)
Employee benefits expense
Laundry and dry cleaning expenses
Medical supply expenses
-
(330,146)
-
-
Other expenses
(817,988)
(684,428)
(738,141)
(606,769)
Income (loss) before income taxes
(433,417)
881,055
(218,417)
1,483,096
Income (loss) for the year
(433,417)
881,055
(218,417)
1,483,096
Resident liability expenses movement
Independent auditor’s
report to the members
of the Emmy Monash
Aged Care Inc &
Controlled Entity
Report on the Financial Report
We have audited the accompanying
financial report of The Emmy Monash
Aged Care Inc (the association) and
The Emmy Monash Aged Care Inc and
Controlled Entity (the consolidated
entity), which comprises the statement
of financial position as at 30 June 2011
and the statement of comprehensive
income, statement of changes in
equity and statement of cash flows
for the year ended on that date, a
summary of significant accounting
policies, other explanatory information
and the directors’ declaration of the
consolidated entity comprising the
association and the entity it controlled
at the year’s end or from time to time
during the financial year.
Board’s Responsibility for the
Financial Report
The Board of Management of the
association is responsible for the
preparation and fair presentation of
the financial report in accordance
with Australian Accounting Standards
(including Australian Accounting
Interpretations) and the Associations
Incorporation Act 1981. This
responsibility includes designing,
implementing and maintaining internal
control relevant to the preparation and
fair presentation of the financial report
that is free from material misstatement,
whether due to fraud or error; selecting
and applying appropriate accounting
policies; and making accounting
estimates that are reasonable in
the circumstances.
Auditor’s Responsibility
Auditor’s Opinion
Our responsibility is to express an
opinion on the financial report based
on our audit. We conducted our audit
in accordance with Australian Auditing
Standards. These Auditing Standards
require that we comply with relevant
ethical requirements relating to audit
engagements and plan and perform the
audit to obtain reasonable assurance
whether the financial report is free
from material misstatement.
In our opinion:
An audit involves performing
procedures to obtain audit evidence
about the amounts and disclosures in
the financial report. The procedures
selected depend on the auditor’s
judgment, including the assessment
of the risks of material misstatement
of the financial report, whether due
to fraud or error. In making those risk
assessments, the auditor considers
internal control relevant to the entity’s
preparation and fair presentation of
the financial report in order to design
audit procedures that are appropriate
in the circumstances, but not for the
purpose of expressing an opinion
on the effectiveness of the entity’s
internal control. An audit also includes
evaluating the appropriateness of
accounting policies used and the
reasonableness of accounting estimates
made by the committee, as well as
evaluating the overall presentation
of the financial report.
The financial report of The Emmy Monash
Aged Care Inc and The Emmy Monash
Aged Care Inc & Controlled Entity is
in accordance with the Associations
Incorporation Act 1981 including:
i. giving a true and fair view of the
association and the consolidated
entity’s financial position as at
30 June 2011 and of their
performance for the year ended
on that date; and
ii. complying with Australian
Accounting Standards (including
Australian Accounting
Interpretations)and the Associations
Incorporation Act 1981 .
Hayes Knight Audit Pty Ltd
Melbourne
G.S.Parker
Director
Dated this
day of
2011
We believe that the audit evidence
we have obtained is sufficient and
appropriate to provide a basis for
our audit opinion.
Independence
In conducting our audit, we have
complied with the independence
requirements of Australian professional
ethical pronouncements.
Our supporters
Emmy Monash Aged Care
gratefully acknowledges
the generosity of our many
supporters.
We would also like to thank
our wonderful volunteers,
including performers at our
Sunday concerts, and look
forward to your continued
friendship and support.
Patron
Pauline Gandel
Patron Donors
Bierman Charitable Trust
Eva Erdi & Les Erdi OAM
Josef & Judith Hellen
The Estate of Hilda Loewy
Dina & Mark Munzer
Victor Smorgon Charitable Fund
Platinum Donors
Ellen Bando
Eric Bauer
The Estate of Elise Harry Fischer
Gandel Family
Judy & Leon Goldman
Goldschlager Family
The Estate of Francis
Feri Goodman
Max & Lucyna Kestin & Family
Henry & Dinah Krongold
& Family
The Family of Lejb & Ruth Lewi
Frank & Valerie Lobell
Sonia & Don Marejn
Aurthur & Edith Myrants
Evelyn & Ron Sharp
Greg Rosshandler & Family
The Estate of Pawel Sztylerman
Miriam & Frank Tisher & Family
Gold Donors
Anonymous (2)
Arnhold & Brass Families
Felder Family
Eva & Tab Fried
Kastelan & Castelan &
Leighton Family
George & Patricia Kline & Family
Rae & Simon Leivenzon
The Estate of George
Hans Reinisch
Silberscher Family
Silver Donors
The Jack Brockhoff Foundation
Henri & Eva De Jong
Gertie Dodge
Ephraim & Susie Ehrmann
Zelman & Diana Elton & Family
Leo & Mina Fink Fund
Krampel Family
Eve & Jascha Landman
Michele & Graham Lasky
Majtlis Family
David Mandie Family
The Pratt Foundation
Lyn Rockman&
Irvin Rockman CBE
The Estate of Wolf Rubin
Yoko & Adam Ryan
Judge Nubert Stabey &
Rosa Stabey
Bronze Donors
Anonymous
Alter Family Foundation
Ursula Becher & Family
Sir Zelman & Lady Anna Cowen
Dubs Family
Ilse & Fred Epstein
Robert & Ruth Epstein
Linda & David Goldberg
Rodney & Deena Goldbloom
& Family
Jennifer & Tom Gorog
Grosman Family Foundation
Gringlas Family Charitable Trust
Agota Ivany
Joske/Frey Family
Susan & Gary Hearst
Family of the late Arie Kalman
Stella Graeve & Jenny Klepfisz
Julie & Simon Kessel
Riva & Mory Kiper
Bindy & David Koadlow
Mira & David Kolieb & Family
Kliger Partners
Eve & Jascha Landman
The Estate of Edith Langsam
Lyn & Michael Lawrence & Family
Lord Mayor’s Charitable Fund
Sam Parasol OAM & Ruth Parasol & Family
Gary Peer & Associates
Harry & Rita Perelberg
Sandra & Ian Raizon
Eva Reich
Family of the late Alma Slawick
Daphne & Harold Saltzman
Sam Smorgon AO &
Minnie Smorgon
Sarah Szental
Karen & Victor Wayne & Family
Wiener Family
Family of the late Adele Zamek
Abe & Marlene Zelwer
Major Donors
Anonymous
Aged Persons Welfare Foundation
Jack & Yvonne Alterwein
Bachrach Charitable Trust
Besen Family Foundation
The B’nai B’rith Foundation
G Brooke Hutchings Bequest, managed by Perpetual Trustees
Gerry Bullon & Susie Ashkenazi
Henny Carew
Anne & Alan Faiman
Yehuda & Klara Fishman
Gross Waddell Pty Ltd
The Estate of William David Herr
Isobel Hill Brown Trust, managed by Perpetual Trustees
Carol Kennett
Arthur & Marianne Klepfisz
Helen Macpherson Smith Trust
Dani & Arnold Mahemoff
Nadler Family
Leon Pakin & Family
Harry & Rita Perelberg
Pila Family
Harry & Marion Raitman
Julius Rath
Andrew & Judy Rogers & Family
William & Rita Rogers
John & Monica Shalit
Debbie & Stephen Szental
Szykman Charitable Foundation
Ronny & Sarah Tatarka & Family
Sam & Sonia Wajcman & Family
Family of the late Malvine Worth
Bequests
Sophia Salamon Charitable Trust
Estate of Hilda Loewy
Estate of Pejsach Nudelberg
Grants & Program
Sponsorship
Leo & Mina Fink Fund
The Gandel Charitable Trust
Isobell Hill Charitable Trust, managed by Perpetual
G Brooke Hutchings Bequest, managed by Perpetual
Helen Macpherson Smith Trust
Lord Mayor’s Charitable Fund
The Pratt Foundation
Community Partners
Alzheimer’s Australia
Beth Rivkah Ladies’ College
Bialik College
B’nai Akiva
B’nai B’rith
B’nai B’rith, Raoul
Wallenberg Unit
B’nai B’rith, Re’ut Unit
Caulfield Junior College
Caulfield Montessori School
Centre for Cultural Diversity
in Ageing
CISCO (Kevin Johnson)
Courage to Care
Gardenvale Primary School
Gary Peer & Associates
Gross Waddell
HESTA
Jewish Holocaust Centre
The King David School
Leibler Yavneh College
Melbourne High School
Monash University, Faculty
of Medicine, Nursing &
Health Science
Mount Scopus Memorial College
National Council of Jewish Women of Australia (Vic) Inc
Noel Jones Caulfield
Ohel Chana
Rabbinical College of Australia & NZ
Shelford Girls Grammar
Sholem Aleichem College
South City General
Practitioners Service
TBM Woodards
WIZO
Wooranna Park Primary School
Yeshivah College
Simcha Donations
Edith Erdstein birthday
Marianne Roth birthday
Monique Leventer birthday
Margaret and Boris Gelberg anniversary
Daniel Beebe birthday
Ignacy Tymrand birthday
In Memoriam
Jacob Frenkel z”l
Photography: Ben Weinstein
Design: Ckaos
Emmy Monash Aged Care Inc
518-526 Dandenong Road,
North Caulfield VIC 3161
p 03 8508 9300
f 03 9509 6176
e [email protected]
www.emmymonash.asn.au

Apartments - Emmy Monash Aged Care

Transcription

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