base maintenance - Nayak Aircraft Services
Transcription
base maintenance - Nayak Aircraft Services
www.nayak.aero info@ nayak.aero NAYAK AIRCRAFT SERVICE GmbH & Co. KG Airport Cologne/Bonn Hangar 6 51147 Cologne GERMANY T: +49 -2203-6995-0 F: +49-2203-6995-129 NAYAK AIRCRAFT SERVICE Netherlands BV Fokkerweg 300 Hangar 73 1438 AN Oude Meer NETHERLANDS T: +31-20-60 53 400 F: +31-20-60 53 405 NAYAK AIRCRAFT SERVICES Italy S.r.l. Via Niccolò Paganini, 15 00198 Roma ITALY T: +39-06-853-565 67 F: +39-06-858-563 45 HERE WE ARE. We believe that services should be available at the right place at the right time. Our response time, flexibility, and customer orientation have made us Europe’s largest airline-independent aircraft services partner. See for yourself whether we can also be where you need us. NAYAK. HERE WE ARE. CONTENTS: Nayak Aircraft Services Nayak Europe in Focus Line Maintenance Base Maintenance Business Jets Engineering and Design Technical Training Component Service Center > 04 05 > 06 09 > 10 13 > 14 19 > 20 23 > 24 27 > 28 31 > 32 35 NAYAK AIRCRAFT SERVICES „30 years of NAYAK. 30 years of expansion. Building upon proven ability to master new challenges – and that remains our challenge for the future.“ HERE WE ARE. Rodrigo Larrabe, Günther Busch, Herbert Busch, Germán Larrabe, Management FAMILIAR NAMES, NEW FACES For years the names Busch and Larrabe have stood for competence and experience in the aeronautics industry. They have made Nayak into Europe’s largest provider of airline-independent maintenance. Our collaboration with nearly all the great airlines in Europe underscores our relevance in the market, demonstrates steady growth, and proves that our business concept works. The succession at Nayak will guarantee that this will remain the case for a long time to come. For years, Günther Busch and Rodrigo Larrabe have been taking on more and more responsibility in the corporate group. Within a defined time period, they will take over the management of the group from the founders. BROAD PORTFOLIO WITH A CLEAR FOCUS The focus is on customers and their needs. What may sound like a trite phrase is daily business at Nayak. The portfolio of offerings is growing steadily. In addition to the business focus on Line Maintenance, we now offer a portfolio of services that is unique in Europe: engine workshop, avionics, calibration, nondestructive crack testing, and component refurbishing, as well as development and training. However, what makes us special is not the breadth of the offerings, but the manner in which we offer these services to customers. The location-independent flexibility of offering all services at just the right time, and where customers need them, makes Nayak an important partner of the airlines; ensuring short idle times and effective handling. Wherever the capacities of the airline’s own technical units are insufficient, or an internal offering is not practical, Nayak is on hand as a partner with qualified personnel. An offering that is used more each day in light of rising passenger volumes and tighter flight plans. EUROPE IN OUR SIGHTS The European growth of recent years is not the result of a growth strategy, but instead represents organic growth on the basis of customer requirements. Further growth is also structured in this way. Nayak is expanding where customers need services and where those services are economically practical. Acquisitions are considered only when Nayak quality standards can be ensured one hundred percent. Our own training organization and our very good industry contacts throughout Europe ensure that the right people are always working in the right place. Our certification by the EASA – PART 145 and PART 147, PART 21J and PART 21G – including some multiple certifications, ensures our unrestricted ability to act. > 04 05 < EUROPE IN FOCUS „Building upon more than 20 stations in Germany, the Netherlands, and Italy, we will expand the territorial range of our offerings in Europe to meet the requirements of the aviation industry.” HERE WE ARE. Herbert Busch, Germán Larrabe, Founders > 06 07 < PATRICK MORCUS AND LUUK HOUTING GIOVANNI SIMONETTI EUROPE IN FOCUS The growth of the Nayak Group over the past five years has been marked above all by its multidimensionality. Not only the territorial expansion of the offering, but also the continuously growing range of the service portfolio, have made Nayak what it is today. The organizational and management structure of the Group in Europe is designed with this in mind. All Nayak companies are wholly owned subsidiaries of Nayak Verwaltungs GmbH. It is our policy to keep it that way for all future companies, in order to ensure uniform quality throughout Europe. The prerequisite for this is regional management that is strong and qualified in equal measure. In the Netherlands these management responsibilities are in the hands of Luuk Houting and Patrick Morcus. Both have many years of experience in the aviation business, most recently at Celsius Aviocomp, a wholly owned Saab subsidiary, which has been taken over by the Nayak Group. In Italy Nayak is managed by Giovanni Simonetti, who has worked for ATR in Toulouse and SAN in Italy, among others. Further European expansion is linked intimately to the requirements of the market. An essential role in these efforts is played by the relationships to European aviation authorities. In-depth knowledge of current regulations, along with efficient and proven collaboration, enable us to react quickly and flexibly to new conditions – something from which Nayak customers will benefit both today and in the future. However, despite this growth for Nayak in Germany and for all its international operating companies, the mission statement, Here we are, still applies. All European Nayak companies must measure up to the standard of flexibility and customer orientation set by our own quality assurance organization and above all by our customers. NAYAK STATIONS Airport Amsterdam I Arlanda I Bologna I Bremen I Ciampino I Cologne I Dortmund I Düsseldorf I Eindhoven I Farnborough I Frankfurt I Hannover I Hamburg I Kamenz I Malpensa I München I Paderborn I Rotterdam I Stuttgart I Verona. > 08 09 < LINE MAINTENANCE „For us flexibility means more than just completing work assignments; it also means 24-hour-a-day readiness to offer solutions within minutes.” HERE WE ARE. Ralf Udelhofen, Head of Line Maintenance > 10 11 < LINE MAINTENANCE WE’RE THERE WHERE YOU NEED US Whenever your flight plan includes transit checks, pre-departure checks, or night stops – our technician teams are ready for you. You decide where. Currently, we have a wide network of stations in Germany, the Netherlands, and Italy, as well as one station in Sweden. However, this is just a snapshot of things as they are; a picture that can change any day in response to new customer requirements. Decisive for our customers is the fact that our services are not tied to our network of stations. We offer our service where they are needed – flexibly, quickly, and reliably. Talk with us and see for yourself whether we can also be there where you need us. QUALITY THROUGH QUALIFIED PERSONNEL In addition to support for night stops (line, daily, and weekly checks), as well as transit and pre-departure checks, we also do A-checks in Line Maintenance. Many of our technicians are trained and licensed for multiple systems, enabling them to give a ‘release to service’ under the regulations of EASA Part 66. Even if our current certifications do not yet meet your requirements, we can still say: HERE WE ARE. Even in this case, we can present an economically attractive concept to meet your needs within just a short time. With our own training operations and outstanding industry contacts throughout Europe, we can respond in just a short time with personnel that fit your needs and meet our standards of quality. REAL-TIME SERVICE Flight plan changes on short notice and minor technical problems cannot wait; a technician has to be available within just a few minutes. Our ad hoc service defuses these worrisome situations. One call is all it takes, and a qualified technician is at your side quickly, no matter which type of airplane it is. Many customers who have had good experience with us in such situations are now among our most important and loyal customers. > 12 13 < BASE MAINTENANCE „Idle times mean losses. To avoid losses, you need available capacities in Base Maintenance at all times. That is exactly what we can offer the market. Sounds simple, and it is.” HERE WE ARE. Helmut Behrendt, Base Maintenance Certifying Engineer > 14 15 < BASE MAINTENANCE ONE TEAM. ONE CHALLENGE: YOUR SATISFACTION In the hangar, the whole fascination of our work really becomes visible. Once you have seen an ATR or BAE completely disassembled and put back together, you will know what we mean. Precision and dependability in their work are the basic prerequisites that each and every one of our mechanics and avionics experts must meet to ensure that work is executed perfectly, even under enormous time pressures. As a service center for many large manufacturers, we have to provide A-B-C checks, change engines, do sheet metal work, and carry out the work in narrow time frames for all popular types of aircraft in regional air traffic. Our teams – and you will notice this as soon as you enter the hangar – pursue a common goal: to satisfy our customers by doing perfect work and shortening idle times. ENGINE SHOP EXPERIENCE THAT PAYS OFF FOR YOU Our engine workshop has specialized in Honeywell (Garrett) TPE 331 Turboprop and Lycoming ALF 502 engines. Especially for the TPE 331, our personnel have know-how that is available nowhere else in Europe. In our own hangar, we can carry out a variety of repairs directly. That, once again, means short idle times for your aircraft and cost savings for you. This is facilitated by the fact that we store numerous spare parts in Cologne/Bonn. The motto of the NAYAK Engine Shop is to make anything possible for its customers. In consultation with you, we complete all services and repairs in time. AVIONICS PRECISION IS OUR SPECIALTY With our certifications under LBA and FAA, we test and repair a wide variety of systems directly in the aircraft or in the shop at our base in Cologne/Bonn. Installations ranging from autopilot to TCAS are our daily business. Our own calibration shop checks and sets your electronic and electro-mechanical devices in accordance with prescribed guidelines. > 16 17 < BASE MAINTENANCE CABIN REFURBISHMENT THE FIRST IMPRESSION COUNTS Whether your passengers feel comfortable depends to a great extent upon the condition and quality of the interior. That is why in addition to the many technical services, we have also added the craftsmanship challenge of cabin refurbishment to our portfolio, in order to provide our customers in Base Maintenance with a complete offering. Whether cushions, complete replacement of seats, rail systems, lighting systems, painting, replacement or repair of toilets and galleys, work on soundproofing, or new floor coverings; after our full service, you won’t recognize your cabin. And your customers will feel comfortable. Guaranteed. MATERIALS For many of our customers, modern warehousing means outsourcing a part of their consignment stocks to NAYAK. That means that everything is on hand when needed. In our approximately 700 m2 storage space, we store not only about 10,000 of our own spare aircraft parts for all the popular regional aircraft, but also stocks for numerous customers. From the receipt of goods to withdrawal from stock, we administer the entire consignment stock exactly in accordance with the specifications of the respective customer. For administration we use state-of-the-art EDP technology and, of course, work with replacement part search engines, such as Partsbase or ILS. That enables us to process all queries quickly. As a rule, requested spare parts are shipped on the same day. If a part should happen to be out of stock, our good connections to manufacturers ensure that the necessary replacement parts are available within a very short time. After all: time is money. WE ARE SERVICE CENTER FOR ALL WELL KNOWN AVIATION EQUIPMENT PRODUCERS. > 18 19 < BUSINESS JETS „Nayaks offering in the area of executive aviation is the logical extension of the Nayak philosophy. The new campaign thus benefits from 30 years of expertise.” HERE WE ARE. Michael Gottwald, Executive Aircraft Maintenance Manager > 20 21 < BUSINESS JETS Since 2004 the Nayak Group has also been moving into the market for executive aviation. Now operators of popular business jet models can benefit from the expertise and the comprehensive offerings of the largest airline independent maintenance services partner in Europe. Today the entire service portfolio of Nayak is already available for business jets, too. That includes Line Services and Line Maintenance Services, as well as all the services of our extensive Components Shop, based on EASA Part 145 organisation. From daily checks, to interior and exterior cleaning, and complete cabin refurbishment. From wheels and brakes, to aircraft batteries, to coffee makers; no customer wish goes unfulfilled. Our constantly growing network of stations in Europe ensures our customers a unique availability of these services. The current type certifications for Falcon and Hawker already cover parts of the market. Other types can be added within a short time. Furthermore, our own training operation under EASA Part 147 also ensures the availability of qualified personnel in the area of executive aviation across Europe. The EASA Part 21 certification of our own Engineering and Design Department enables us to meet the very individual needs of our discerning executive aviation customers. Nayak has already demonstrated this capability through a number of STCs. The constantly growing and changing requirements of European authorities call for a partner that can react quickly and flexibly. This attractive offering is confirmed by the lively interest of the supplier industry in Nayak service offerings. For example, Nayak installs Iridium satellite telephones and is the exclusive distributor of xenon landing light systems from LoPresti across Europe. > 22 23 < ENGINEERING AND DESIGN „Continuous changes in legal requirements require prompt action. To make sure your flexibility and reliability are not left behind, our Engineering and Design Team is available at all times to provide individual developments.” HERE WE ARE. Günther Busch, Accountable Manager EASA Part 21 > 24 25< ENGINEERING AND DESIGN UNIQUE KNOW-HOW THROUGHOUT EUROPE The area of Engineering & Design represents the logical further development of our product portfolio. After all, NAYAK’s goal is to provide customer service that can handle even very individualized requirements. Since June 2004, NAYAK has been licensed as a national development operation under EASA Part 21. By employing special engineers and designers, NAYAK can provide solutions to individual problems. Once approved by the official agencies, these design changes may be reproduced at any time. Because of the continuous issuance of new regulations and the growing influence by EASA at the European level, the engineering and development organization will become much more important in the coming years. With service from NAYAK, you can face these challenges of the future a little more relaxed. > 26 27< TECHNICAL TRAINING „The most important investment in the future is in our employees. Their competence is our capital. Providing consistent basic, advanced, and continued training is one of the essential building blocks for further expansion.“ HERE WE ARE. Wolfgang Hobelsberger, Head of Technical Training > 28 29 < TECHNICAL TRAINING TRAINING WITH A FUTURE Our comprehensive training offerings have been developed from our own needs for qualified personnel. Most of the bottlenecks in the area of aircraft services can be attributed to the lack of perfectly trained technical personnel. This investment pays off not only in smooth daily business operations but also in the long-term satisfaction of the personnel and the resulting low level of fluctuation. OFFERING TECHNICAL TRAINING EXTERNALLY WAS THE SECOND STEP Highly qualified aircraft technicians are a rarity in the labor market. In our training center, we focus on type training for modern regional airliners. In addition, we also offer training as a Certifying Mechanic CAT A. The fact that our school is recognized under EASA Part 147 ensures that all trainees meet the substantive and testing criteria of the EASA. In the meantime, Nayak training is also appreciated beyond the ranks of its own employees. Some of the major airlines have also recognized the quality of our technical training and are sending more and more technicians to us for training purposes. OUR TRAINING PORTFOLIO INCLUDES: THE TYPE-COURSES THE MODUL-COURSES > ATR 42 / 72 > Human Factors > BAe 146 / RJ Series > Several modules of B1/B2 Basic Training > Avro RJ B1/B2 > Aviation Legislation > Boeing 737 NG > Train the Trainer > Bombardier CL 600 > Oxygen courses > Embraer EMB 145 > Fairchild Metroliner > Airbus A320 Series starting summer 2006 > 30 31< COMPONENT SERVICE CENTER „Some of our customers have planned just as much money for transporting wheels as for their maintenance. We thought it was time to offer a solution for that problem.“ HERE WE ARE. Georg Drabner, Head of the Components Shop > 32 33< COMPONENT SERVICE CENTER THE COMPONENT SERVICE CENTER OFFERS A LARGE NUMBER OF REPAIR SERVICES, SUCH AS: > Landing gear parts > Aircraft wheels and brakes > Starter generators > Aircraft batteries > Aircraft coffee makers The NAYAK Component Service Center rounds out the portfolio to give you one-stop shopping for everything from A to Z. OUR BUSINESS IS BUILT ON INNOVATIONS Service innovations are the basis of our business; they move us forward when they move our customers forward. At all locations at which we offer Line Maintenance, we link efficient material logistics and our services for wheels and brakes. The result is a complete, no-worry package for our customers. Imagine that you never had to worry about servicing, refurbishing, or replacing your wheels and brakes again; if desired, we can even handle purchasing for you. We keep accounts of all your wheels and brakes and have the right material in the right place at the right time. In concrete terms that means: We transport the wheels and brakes to exactly where they are needed and pick them up again. The basis for the necessary work is the Component Service Center that we have set up for just this purpose in the vicinity of the Cologne/Bonn airport. Currently covering 1,200 m2, it handles maintenance and storage for customers from all over Europe. Let us develop a concept for you without obligation; we know you’ll be convinced of the potential savings. > 34 35 <