NEC DSX Frequently Asked Questions.

NEC
DSX Frequently Asked Questions
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What's size configurations will the DSX hardle?
The DSX-40has up to 34 total ports, including24 digitalstationports.
The DSX€0/160 has up to 144 totatdigitralports and up to 32 Volp ports.
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What features are available for the DSX telephones?
Telephonesare availablewith backlitdisplayand illuminateddial pad,and all phonesare equippedwith a
largedisplay,a hands-freespeakerphone
and built-inwall mounUadjustable
desk stand. In ad'dition,
all
Key Telephoneshave a modularheadsetjack, eliminatingthe need for a separateadapter.
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Does the DSX have Voice Over lnternet Protocol (Volp) capabilities?
Yes, the DSX offerctwo modelsof VolP Telephones,for on or off-premiseapplications.
Does the DSX offer fullduplex speakerphone capability?
Yes, one of the digitaltelephonemodels,the new DSX SuperDisplayTelephone(1090023& 1O9OO28),
is equippedwith a full-duplexspeakerphone.The two DSX VolP telephonesare alsofull-duplex.
Are there color optione for DSX Telephones?
Yes, phonesare availablein Blackor White.
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ls there an Automated Attendant (AA) available?
There is a two port automatedaftendantbuilt into every DSX system.Use this AA to answerand route
calls to extensionsor departmentsin Day mode, NightMode or Overflow. There is nothingextra to
purchasefor basicAA operation.
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ls Voice Mail(VM) available?
The abilityto add VM is builtintoeveryDSX and only requiresan IntraMailcompactflashcard to
activate. IntraMailis a full-featuredVM/AA systemthat will transfercallercand recordVM messages.
Thereare two versionsof InhaMail. The standardversionis availablein (3) sizes: 2-PorU8-Hour,
4-PorU8-Hour,
and 8-PorU16-Hour.
The enhancedIntraMailPro is availablein (2) sizes: 4-PorU16Hour and 8-PorU32-Hour.
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What are some of the advanced features of the DSX IntraMail and the enharred lntraMail Pro?
ConversationRecord;recorda callinto a predeterminedmailbox.
Messaoeon Hold; recordyour own on hold companymessage.
QhgctorvDialino;dial a name insteadof a numberto reachyour party.
CallerlD; CID informationis audiblyprovidedwith a voicemailmessage.
UessaoeNotiftcation;you can receivea callwhen new messagesanive.
Call Screen:listenas live callersleave messagesand pick up only the calls you want to answer.
Messile QgnlerKgy; notifygroupsof extensionsthat importantvoice messagesare waitingfor responses.
Visual indicationwill alert everyonein the group of a new message,the first one to retrievefhe new'
messagewillautomatically
extinguishthe messagecenterkey.
Multiolecomoanv Greetino;up to I uniquecompanygreetingscan be recorded.
PersonalGreetino;up to 3 personalgreetingscan be recordedper mailbox.
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Our DSX IntraMailPro is an enhancedversion,whichoffersthe followingadditionalvoicemailfeatures:
Email Notificationsendsan email noticethat a voice messagehas been left in the user'smailbox.
The messagecan be attachedto the email messageas a .wav file.
Laroer storne capabilities.l6 and 32-hours
CascadinoMessaqeNotiftcation,IntraMailPro will try to reach a user at up to (5) numbers.
Find Me FollowMe, helps an AutomatedAttendantcaller locatean extensionuserwho is not at their desk.
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Can the DSX,40 be used in residential applications?
Yes, the DSX-40is FCC class B for residentialuse.
Residentialfeatures
include:Room Monitor,GroupCallerlD (all phonesshowcallerlD even phonesthat
don'tring),GroupMailbox(singlemailboxsharedby multiplephones),MessageCenterKeys(centralize
voicemailboxes to one phone,and give mailboxesto guests/nanny,etc.), 2 built-indoorboxports on DSX40 KSU:w/relays,2 built.inanalog ports on DSX-40for standardanalogtelephoneequipment(fax,
standardcordless,etc).
NECCorporation of America
Shelton,CT 0eA4
80G365-1928
wwrv.necdsx.com
NEC
DSX Frequently Asked Questions
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ls Caller lD (ClD)Supported?
CID supportis builtintoeveryDSX system. SinceeveryDSX KeyTelephonehasa large3Jinedisptay,
CID numberand name(if available)can be viewedpre or postanswerin additionto maintainingsoit
displaykey functions.
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ls CallWaiting Caller lD supported?
Yes, this is a new featureof the DSX.
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ls Caller lD sent to analog station ports?
Yes, CID information
(name,number,& time/date)for externaland intercomcallsis sentto analog
stationports,for use with customerprovidedCID accessories.
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ls there a Caller lD log?
Yes,the CID information
for eachoutsidecall that ringsan extensioncan be viewed.
This informationcan be savedand easilyredialed.
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Does DSX support T1/PR|?
Yes, supportfor T1lPRlis availableon the DSX€0/160.
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Do I need a CSU for the TllPRl?
We recommendit, and in someareas,a CSU may be requiredby the canier. We recommendthe
KentroxSatellite932 CSU, or equivalent.
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How is DSX programmed?
Thereare two waysto program: by telephoneor PC. PC programming
is via built-inUSB and/or
Ethernetports and can be accessedlocallyor remoteover lp.
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Do any of the DS1000/DS2000
componentsoperateon the DSX?
Yes, manyof the cunentDS componentscan be usedon the DSX.
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Can I reuge my existing DS1000/DS2000
Telephoneson the DSX?
Yes, the DS200016-PortDigitalStationCardcan be installedin the DSX€0/160system. DSIOOo/2OOO
telephonescannotbe usedin the DSX*40system.
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ls there an irilegrated cordless phone?
Yes, there are two integratedcordlessphonesthat connectdirectlyto a digital stationport:
The CordlessDECTand the CordlessLite ll.
Both have displaysthat will show CID and have functionkeys (with LEDs)that can be programmedthe
sameas the functionkeys on the DSX key telephones,i.e. line,DSS/tsLF,parkorbit,record,etc.
Must I be certified to installthe DSX?
No, certification
is not mandatorybut it is recommended.
Certificationis requiredfor the ChannelResellerto qualifyfor rebate.
How can I become certified?
Easy. Msit www.necdsx.com,for the self pacedon-linenanated certificationcourse. The first module
shouldtake approximately90 minutesand will providethe informationand test necessaryfor certification.
How do I determine which system I need between the DSX-40,80, & 160?
Firstyou needto determinethe cunent systemcapacityrequirements(lines,digitalstations,VolP stations,
and analogstations).Thenyou needto determinethe growthyou want to allowwhilestayingin the initial
KSU.
Typical configuration guidelines: (Up to 32 VolP sfafions can be added to each configuration.)
- DSX40: Maximumof 8 CO Lines(T1lPRlnot offeredon the DSX-40);
Maximumof 26 analog/digital
stations(2 of the 26 must be analog).
- DSX€O: Maximumof 'tGCO Linesor 1 T1lPRlcircuitwith maximumof 32 digitalstations.
- DSX-160:Maximumof32COLinesor2Tl/PRlcircuitswithmaximumof
g6digitalstations.
MoreCO linescan be added,if lessthat 96 stationsare used.
Where can lget more information?
Msitwww.necdsx.com
or call NEC SalesSupportat 800-365-1928.
An easy to use DSX systemconfiguratoris availableon the DSX Website: vl MryJtecdsx.com
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NECGorporationof America
Shelton, CT 06484
800-365-1928
wum.necdsx.oom