Malaysia F2F II pack_FINAL

Transcription

INTERVIEW
GRADUATE BRIEFING PACK –
MALAYSIA
January 2013
01 Interview Graduate Briefing Pack-Template
1
INTERVIEW
Graduate Briefing Pack
CONTENTS
PACK CONTENTS ......................................................................................................................................... 2
DISCOVER SHELL .................................................................................................Error! Bookmark not defined.
ABOUT YOURINTERVIEW ............................................................................................................................. 2
THE INTERVIEW ............................................................................................................................................ 2
PREPARATION FOR THE INTERVIEW .............................................................................................................. 2
Travel and expenses .................................................................................................................................. 3
Safety information ..................................................................................................................................... 3
Queries ..................................................................................................................................................... 3
BACKGROUND ............................................................................................................................................ 3
What are we looking for? .......................................................................................................................... 3
Who will be involved? ............................................................................................................................... 5
APPENDICES ................................................................................................................................................ 7
APPENDIX 1: TRAVEL AND LOCAL INFORMATION .................................................................................... 8
TRAVEL EXPENSES ................................................................................................................................. 8
YOUR DESTINATION ....................................................................................Error! Bookmark not defined.
SHELL TRAVEL AGENCY ....................................................................................................................... 12
APPENDIX 2: EXPENSES .......................................................................................................................... 13
APPENDIX 3: INTERVIEW VENUE ............................................................................................................. 15
APPENDIX 4: ACCOMMODATIONS ......................................................................................................... 18
APPENDIX 5: KEY CONTACTS ................................................................................................................. 21
APPENDIX 6: AFTER THE INTERVIEW........................................................................................................ 22
APPENDIX 7: JOURNEY MANAGEMENT PLAN ......................................................................................... 22
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INTERVIEW
PACK CONTENTS
This pack provides you with an overview of what you can expect during your interview. We’ve also included some
advice and tips to help you with the process.



An overview of your interview
Information on who you will meet on the day and the exercise in which you will participate
Travel information and directions
Please read through this pack carefully to ensure you have all the necessary information to allow you to perform
your best during your interview.
DISCOVER SHELL
As one of the most innovative companies in the world, we’re looking for remarkable graduates to join us on this
exciting journey of discovery, pushing boundaries and exploring frontiers as we go. You’ll collaborate with some
of the best minds in your field as you pioneer new ideas to help us meet future energy demands in ways that are
economically, environmentally and socially responsible. As you build your own diverse network of talented
individuals, you’ll be inspired to make discoveries that will have a real impact on the future.
You can find out more about Shell at www.shell.com and learn more about the Shell Graduate Programme via our
interactive PDF.
ABOUT YOUR INTERVIEW
Congratulations on being invited to attend an interview and thank you for taking the time to find out more about
what Shell can offer you.
Your interview will give us a chance to see you in action, enabling you to show us how you handle different
situations while allowing us to see whether you demonstrate the skills and attributes we’re looking for. The
interview gives you the opportunity to show us your potential and will help you decide if Shell is the right company
for you.
An overview:

 The language used during the interview will be English
 The interview will last between an hour and an hour and 15 minutes
 You will need to read all of the instructions carefully
 You must wear the name badge we will supply you with for the duration of your interview
 At the end of the interview, you'll have the chance to ask us some questions of your own - about the role,
the culture, work environment or any other area of interest to you.
PREPARATION FOR THE INTERVIEW
Useful Hints and Tips
 Please try to get a good night’s sleep and relax
 We are only assessing when we say we are
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


Have a go – aim to do your best
Listen carefully to the questions – ask questions if anything is unclear
Enjoy the experience – the interview gives you an opportunities to tell us about yourself and what you can
do
Travel and expenses
We will reimburse you for the cost of any reasonable or predefined expenses as long as you can provide receipts.
In some cases, Shell will make travel arrangements for you.
Please see:



appendix 1 for information on making your travel arrangements;
appendix 2 for information on the reimbursement of expenses; and
appendix 3 for information on the interview venue.
Dress code
Smart/business dress is appropriate for the interview.
Safety information
At Shell we care about your safety and are committed to ensuring that Health, Safety, Security and Environment
(HSSE) features as a key element of our recruitment and learning events. With this in mind, we have produced
some safety advice to help you stay safe during your visit. Please be sure to read our safety guidance.
Questions you may have
What happens if you don’t or can’t attend the interview? You should contact your Scheduling Co-ordinator and
explain the situation. In exceptional cases the interview may be re-scheduled.
If you have any other queries please contact your Scheduling Co-ordinator.
Shell is an Equal Opportunities Employer
If you require special accommodation, any reasonable
adjustments or additional assistance for the interview,
please contact your Scheduling Co-ordinator
BACKGROUND
What are we looking for?
While your academic record was one of the reasons we invited you to participate in a telephone interview, our
experience has shown us that excellent qualifications alone are rarely sufficient to be successful within a company
as challenging, diverse and global as Shell.
We’ve identified the qualities that we believe are critical to high performance in Shell and, during your telephone
interview we’ll assess you against our Achievement and Relationship criteria:
• Achievement: We expect plenty of enthusiasm, resilience and confidence – but additionally, you’ll be someone
who can always get things done and learns quickly.
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INTERVIEW
• Relationships: You should have the skills and ability to work effectively with others in a diverse team.
Please note: You will need to speak conversational English to take part in the interview, but your use of English is
not one of the assessed criteria. If you are not a native English speaker you will be given some additional time to
prepare where appropriate.
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Who will be involved?
Scheduling Co-ordinator – Your Scheduling Co-ordinator sent you the invite and confirmed the interview. They will
also handle any queries or concerns that you may have prior to your interview.
Candidate Co-ordinator – The Candidate Co-ordinator is responsible for the logistics of your interview, ensuring it
runs in a smooth and timely fashion on the day itself.
Interviewer – Your interviewer/s can either be from the relevant business area or they could be a generic HR
interviewer. They will assess you against our criteria and make the decision about hiring you. The interviewer will
help you to tell us about your qualities. There may be more than one interviewer during your interview.
What will happen next?
You will receive an email within 10 days of your interview advising you of the outcome.
Finally…
We look forward to meeting you and wish you every success on your journey with Shell.
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APPENDICES
1.
2.
3.
4.
5.
6.
7.
Travel and local information
Expenses
Interview venue
Accommodation
Key contacts
After the Interview
Journey Management Plan (JMP)
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INTERVIEW
APPENDIX 1: TRAVEL AND LOCAL INFORMATION
We encourage you to use public transport; however, based on your location it may be more convenient to use
personal transport. If so, please read more information on vehicle safety in our safety guide.
If you need to fly to your interview location, our travel agency Carlson Wagonlit Travel (CWT) will book and
arrange payment for your flights.
To arrange travel you must complete an authorisation form. When you have completed all the mandatory fields on
the authorisation form, please email it to the CWT email address supplied and copy in your Scheduling Coordinator.
TRAVEL EXPENSES
Please use this Candidate Expense Form to claim authorised expenses and send it together with scanned copies or
electronic copies of your receipts to [email protected]
Please read appendix 2 for further details.
KUALA LUMPUR
YOUR DESTINATION
Level 28, Menara Shell, Jalan Tun Sambanthan, Kuala Lumpur.
By Car
Please consider alternatives to driving to the interview, public transport is preferred.
From the South
From Seremban, drive towards KL Sentral via the North-South Expressway (PLUS) which will take you to the
Sungai Besi Toll Plaza. Head north on PLUS and continue onto Kuala Lumpur-Seremban Expressway. Take the
ramp and keep right at the fork to merge onto East-West Link Expressway. Take the exit and continue straight onto
Jalan Klang Lama. Keep right at the fork and merge onto Jalan Syed Putra. Exit onto Jalan Tun Sambatnthan and
keep left. Menara Shell is on your left.
From the North
Using the New Klang Valley Expressway (NKVE) exit at the Jalan Duta Toll Plaza. Take the ramp onto Jalan Duta
and merge onto Jalan Damansara. Take the exit to Jalan Travers and keep right at the fork to merge onto Jalan
Travers. Keep slightly to the left on Jalan Travers and then exit. Turn slightly left onto Jalan Tun Sambathan.
Menara Shell is on your left.
By Train
Please use LRT or KTM and exit KL Sentral Station. Menara Shell is approximately 10 minutes walking distance by
using the underground/covered pedestrian walkaway (refer to page 15).
Please be aware that this travel information is indicative only and could be subject to change by local service
providers.
By Air
You will either travel to Kuala Lumpur International Airport (KLIA) or Kuala Lumpur International Airport
Terminal 2 (KLIA2). The airport is located about 65km from Menara Shell and travel time is about 1 hour.
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INTERVIEW
For more information please visit: www.klia.com.my
Klia Express
If travelling by air to KLIA, take the KLIA Express to KL Sentral.
By Taxi
Upon arriving at KL Sentral, you will need to purchase a taxi coupon from the Budget Taxi counter.
Public taxis are available 24-hours a day however there is a 50% surcharge for services between 12am (midnight)
and 6am.
CYBERJAYA
YOUR DESTINATION
Wisma Shell, Cyberjaya, Selangor
By Car
Please consider alternatives to driving to the SRD, public transport is preferred. If this if your preferred mode of
transport, please read more information onvehicle safety in our HSSE guidelines.
From the South
From Seremban, drive towards Putrajaya. Exit onto Lebuhraya Utara Selatan-Hubungan Tengah. Slight left onto
Lingkaran Putrajaya. Exit onto Jalan Puchong. Turn left towards Persiaran Sepang. Slight left onto the ramp to
Persiaran Sepang. Turn left onto Persiaran Sepang. Continue onto Persiaran Multimedia. Turn left onto Jalan
Teknokrat 3. Destination will be on the left.
From the North
Using the North-South Expressway (PLUS), continue straight onto Lebuh Raya Utara-Selatan. Continue onto E1.
Take the exit onto Lebuhraya Utara-Selatan Hubungan Tengah. Exit onto Lingkaran Putrajaya. Exit onto Jalan
Puchong. Turn left toward Persiaran Sepang. Slight left onto the ramp to Persiaran Sepang. Turn left onto
Persiaran Sepang. Continue onto Persiaran Multimedia. Turn left onto Jalan Teknokrat 3. Destination will be on the
left.
By Train
Please use LRT and exit at Putrajaya Station. From the station take a taxi to Cyberjaya which is approximately 10
minutes away.
Please be aware that this travel information is indicative only and could be subject to change by local service
providers.
By Air
The airport you will be travelling to is the Kuala Lumpur International Airport (KLIA) or Kuala Lumpur
International Airport Terminal 2 (KLIA2). The airport is located about 26km from Wisma Shell and travel time is
about 35 minutes.
For more information please visit: www.klia.com.my
Klia Express
If travelling by air, take the KLIA Express to Putrajaya Sentral.
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INTERVIEW
By Taxi
Upon arriving Putrajaya Sentral, you will need to purchase a taxi coupon from the Budget Taxi counter.
Public taxis are available 24-hours a day. There is 50% surcharge for services between 12am (midnight) – 6am.
MIRI
YOUR DESTINATION
Sarawak Shell Berhad, Lutong, Miri, Sarawak
By Car
Please consider alternatives to driving to the SRD, public transport is preferred. If this if your preferred mode of
transport, please read more information onvehicle safety in our HSSE guidelines.
Miri is linked to major towns and cities in Sarawak by an extensive network of roads. The nearest city, Bintulu is
only about 3 hours drive from Miri via the coastal road and 3 –hour plus using the old highway.
By Air
The airport you will be travelling to is the Miri International Airport, Sarawak. You should arrive no later than
12.00 pm on the first day and depart from Miri Airport after 6.00pm on the second day. If you have no
alternative but to arrive later, please let us know beforehand.
Miri Airport is located about 20km from Sarawak Shell Berhad office and travelling time is about 15-25 minutes.
For more information please visit the Miri Airport website.
IMMIGRATION REQUIREMENTS
Non-Malaysians require a valid passport with a minimum of six months validity from their arrival date.
DON’T FORGET YOUR PASSPORT OR OTHER IDENTIFICATION
When you visit the Shell Offices you will need to be able to identify yourself. It is your own responsibility to ensure
that your passport is valid.
PERSONAL INSURANCE
It is your responsibility to arrange any appropriate travel insurance. Shell is unable to accept liability for loss or
damage to any items of luggage. It is advisable to take out appropriate cover with your travel agent but you will
need to cover the cost of this yourself.
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INTERVIEW
SHELL TRAVEL AGENCY
Carlson Wagonlit Travel (CWT)
No. 1 Jalan Seri Utara 1
Seri Utara, Off Jalan Ipoh
68100 Kuala Lumpur, West Malaysia
Tel +6 03 6286 6119
Fax +6 03 6286 6119
Email [email protected]
HOTEL & AIR TRANSPORTATION
Shell provides air travel and hotel accommodation facilities for candidates who are not residing in the Klang
Valley. As the interview is a one hour event, a one-night hotel stay may be provided if necessary.
Please follow the guidelines below for the booking process:
Steps:
Within 24 hours of receiving the Interview email confirmation, forward it to
CWT at [email protected] and copy [email protected] by using the
‘cc’ function. Please include the following details in your email:
a) Name as per Identity Card/Passport: XXX
b) Email address: [email protected]
c) Mobile/contact no: XXX
d) Booking code: MY-GRAD KUALA LUMPUR
e) Location you are travelling from: XXX
f) Arrival Date/Time: (A day before interview or day of interview)
i) Date: dd/mm/yyyy
ii) Time: hh:00 am/pm
(Allot enough time for travel from the airport or hotel to the interview
location before the start of your interview)
g) Departure Date/Time (Interview Day)
i) Date: dd/mm/yyyy
ii) Time: hh:00 am/pm
(The interview will lastan hour and 15 mins)
Your travel arrangements will be made by CWT and you will receive a
confirmation email from them with the details within 2 working days
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INTERVIEW
APPENDIX 2: EXPENSES
To claim your travel expenses, you will need to complete a Candidate Expense Form and send it to
[email protected] within 60-days of your Interview.




Please provide all receipts to substantiate your claims. Claims not supported by receipts or documents will
not be reimbursed. If you are unable to scan your receipts, please return the form together with all the
original receipts to your Candidate Co-ordinator.
We must have your bank details (including your IBAN number) so that we can reimburse your expenses
directly into your bank account. Failure to provide the necessary information will result in payments being
delayed.
All your claims must be converted to your base country currency.
Please allow 3 to 5 weeks for us to process your claim from the date we receive your claim.
If you are driving to the Shell Office for your interview, you can claim mileage at a rate of MYR0.60 per km.
Please contact your Candidate Co-ordinator for details of the maximum round trip rates for reimbursement.
WHAT YOU CAN CLAIM:
Visa
Taxi
Mileage
Rail fare
Air fare
Bus fare
Car parking
We reimburse the costs of your Visa.
Taxi fares to and from the airport.
Please consider alternatives to driving to the Shell Offices, public transport is preferred. If you
are travelling by car we will refundyour petrol costs at MYR0.60 per kilometre.
Your economy return ticket will be reimbursed.
If you need to fly to the interview location, our travel agency Carlson Wagonlit Travel (CWT)
will book and pay for your flights.
Your economy return ticket will be reimbursed.
Please consider alternatives to driving to the Shell Offices, public transport is preferred.
However we will reimburse your car parking tickets to a reasonable amount.
WHAT YOU CANNOT CLAIM:
The invitation assumes you are living at the address currently stated on your application form. If this has changed,
please contact your Candidate Co-ordinator.
In the hotel, you are responsible for paying all incidental charges such as telephone calls or minibar charges.
Please settle these when you check out.
Taxis will only be paid for in exceptional circumstances. First-class fares will not be reimbursed.
Failure to provide all details requested could result in a delay in the reimbursement of expenses. Please make sure
you make copies of your expenses and keep them until you have been reimbursed.
Please complete as much of the expense claim form as possible, scan and send it together with your receipts to
[email protected] within 60 days. Once your expense claim has been received it will take between 3 and 5
weeks before reimbursement.
Here is a link to the expense claim form: Candidate Expense Form
<<insert II Briefing Pack link here where an editable version of the claim form can be downloaded, for now this is
the SRD site>>
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INTERVIEW
Please refer below for the list of Malaysian Bank Swift Code. For Foreign Candidates, please consult your local
bank for the Bank Swift Code.
Bank Name
Swift Codes
Affin Bank
PHBMMYKLXXX
Alliance Bank
MFBBMYKLXXX
Ambank
ARBKMYKLXXX
CIMB Bank Bhd (FKA Bumiputera Commerce)
CIBBMYKLXXX
Citibank
CITIMYKLXXX
EON Bank
EOBBMYKLXXX
Hong Leong Bank
HLBBMYKLXXX
HSBC
HBMBMYKLXXX
MAYBANK
MBBEMYKLXXX
OCBC
OCBCMYKLXXX
Public Bank
PBBEMYKLXXX
RHB Bank
RHBBMYKLXXX
United Overseas Bank (Malaysia) Bhd
UOVBMYKLXXX
Bank Simpanan Nasional Kuala Lumpur
BSNAMYK1XXX
Deutsche Bank AG Kuala Lumpur
DEUTMYKLXXX
Bank Islam Malaysia
BIMBMYKLXXX
Bank Muamalat
BMMBMYKLXXX
Bank Rakyat
BKRMMYK1XXX
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INTERVIEW
APPENDIX 3a: INTERVIEW VENUE (KUALA LUMPUR)
Shell People Services (Asia) Sdn Bhd
Menara Shell,
Level 28, No. 211, Jalan Tun Sambanthan
50470 Kuala Lumpur.
Tel: +6 03 2385 2888
Map to Menara Shell
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INTERVIEW
APPENDIX 3b: INTERVIEW VENUE (CYBERJAYA)
Shell Business Service Centre Sdn Bhd
Wisma Shell 3450
Jalan Teknokrat 3
63000 Cyberjaya
Selangor
Tel: +6 03 8316 8888
Fax: +603 8686 9221
Map to Wisma Shell
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INTERVIEW
APPENDIX 3c: INTERVIEW VENUE (MIRI)
Sarawak Shell Berhad
Shell Office, Jalan Shell
98100 Lutong, Miri, Sarawak
Contact Information
Locked Bag No 1, 98009, Lutong, Miri, Sarawak
Tel : +6085 454 545
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INTERVIEW
APPENDIX 4a: ACCOMMODATION (KUALA LUMPUR)
LIST OF PANEL HOTELS & DIRECTIONS
INTERCONTINENTAL
KUALA LUMPUR
Intercontinental Kuala Lumpur
165, Jalan Ampang,
50450 Kuala Lumpur, Malaysia.
Tel: (603) 2161 1111
Fax: (603) 2161 1122
E-mail: [email protected]
Website: www.intercontinental.com
Prince Hotel & Residence
No.4 Jalan Conlay, 50450 Kuala Lumpur
Malaysia
Tel: (603) 2170-8888
Fax: (603) 2170-8999
Website: www.princehotelkl.com
Grand Millennium Kuala Lumpur
160 Jl. Bukit Bintang, Kuala Lumpur 55100
Tel: (60) 3 21174888 Fax:(60) 3 21421441
Website: www.millenniumhotels.com/my/millenniumkualalumpur
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INTERVIEW
APPENDIX 4b: ACCOMMODATION (CYBERJAYA)
Shangri La, Putrajaya
Taman Putra Perdana Presint 1, wilayah
Persekutuan,
Putrajaya, 62000, Malaysia.
Tel: + 6 03 8887 8888
Fax: +6 03 8887 8889
Website: www.shangri-la.com
Cyberjaya Lodge Resort & SPA
Persiaran Multimedia, Cyberjaya,
63000, Selangor, Malaysia
Tel: + 6 03 8312 7000
Fax: +6 03 8312 7001
Website: www.cyberview-lodge.com
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INTERVIEW
APPENDIX 4c: ACCOMMODATION (MIRI)
Dynasty Hotel
Lot 683, Block9, Jalan Pujut-Lutong
Tel: +6 085 42 1111
Fax: +6 08542 2222
Email: [email protected]
Website: www.dynastyhotelmiri.com.my
Grand Palace Hotel
2km, Jalan Miri-Pujut, Pelita Commercial Centre
Tel: +6 08542 8888
Fax: +6 08542 7777
Website: www.grandpalacehotel.com.my
Mega Hotel
Lot 907, Jalan Merbau
Tel: +6 08543 2432
Fax: +6 08543 3433
Website: www.megahotel.com.my
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INTERVIEW
ParkCity Everly Hotel
Jalan Temenggong Datuk Oyong Lawai
Tel: +6 0 85440 288
Fax: +6 0 85419 999
Website: www.vhhotels.com
Imperial Hotel
Lot 827, Jalan Pos, 98000 Miri
Tel: +6 0 8543 1133
Fax: +6 0 8543 1122
Website: www.imperialhotel.com.my
Your hotel accommodation has automatically been booked for you and paid for by Shell, this includes the cost of
your breakfast. All incidental charges such as telephone calls will be for your own account. Please settle these
upon departure.
If you do not wish to stay in the hotel room or wish to cancel your booking prior to the interview, please notify
your Scheduling Co-ordinator as soon as possible otherwise we will be charged for your non-arrival.
APPENDIX 5: KEY CONTACTS
For any questions you may have leading up to your interview, please contact your Scheduling Co-ordinator.
20
INTERVIEW
APPENDIX 6: AFTER THE INTERVIEW
At the end of the day the interviewer will review the extent to which you demonstrated the required Achievement
and Relationships competencies. This profile is then used to make a decision as to whether you have successfully
passed the interview.
APPENDIX 7: JOURNEY MANAGEMENT PLAN
As part of our Safety First culture, we take your travel safety very seriously. We have uploaded a Journey
Management Plan Form that can be found at <<Interview Pack website/ link is where the JMP form is also
uploaded>>. Please complete it and send it back to us 2 days before you travel.
Finally…
We look forward to meeting you and wish you every success on your journey with Shell.
21

Malaysia F2F II pack_FINAL

Transcription

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