abengoa bioenergy - csr 2014
Transcription
abengoa bioenergy - csr 2014
ABENGOA BIOENERGY The global biotech ethanol company 2014 annual report Corporate social responsibility report ABENGOA BIOENERGY page 2 CSR report 2014 Index 01 Letter from the CEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 02 In this report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 03 Innovative technology solutions for sustainable development . . . . . . . . . . . . . . . . . . . . . .14 04 Abengoa Bioenergy in figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 05 Main achievements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 06 Strategy for a sustainable future 07Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 08 Corporate governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 09People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 10 External verification report . 11 GRI G4 content index . 63 ABENGOA BIOENERGY CSR report 2014 01 Letter from the CEO page 3 ABENGOA BIOENERGY page 4 CSR report 2014 | 01 Letter from the CEO G4-1, G4-2 Last year was a record breaking year for Abengoa Bioenergy. As a global biofuels leader, we continued to place diligent focus on new commercial scale plants, geographical expansion, technological investments, implementation of these new technologies, and the pursuit of future bioproducts- all while exceeding our financial forecast and production goals. We did not let the uncertainties of the industry’s current environment impact our success. Despite the changing landscape and market uncertainties, Abengoa’s presence in key geographical areas with high visibility has allowed us to address market shifts and industry changes. Our agility and flexibility has allowed us to grow and be profitable despite these obstacles. As the year took shape, we embraced new horizons and challenges with a revised business model. These efforts have and will continue to guide us as we strive to achieve future milestones. We have introduced various changes in our organization, initiated key projects, implemented new tools to improve knowledge management, applied emerging ideas into our operations and created greater efficiencies. It has all been possible thanks to the hard work, commitment and effort of the entire organization Another significant milestone of 2014 was the much anticipated opening of the Hugoton plant in Kansas, USA, one of the world’s first, second-generation cellulosic ethanol plants. The inception of this innovative facility, which produces ethanol from biomass, dates back ten years when our enzymatic hydrolysis research and development began. Ultimately, we will produce a total output of 25 Mgal per year using the proprietary enzymes developed by this talented research team. Our success is due in part to many community supporters, construction crews, engineering team, among others with noteworthy recognition to the Department of Energy’s loan guarantee program that has tremendously impacted our ability to bring this monumental project to fruition. Our vision for the future remains focused and we look forward with the firm conviction that we will take our company, and our industry, to the next level. Both our commitment to ongoing research and technology development are pivotal objectives in our day to day business. Development of new technological processes, use of innovative feedstocks and the creation of new bioproducts will open doors into new markets, allowing us to diversify our revenue and continue to position ourselves as an industry leader. We are confident that our initiatives will further the bioenergy market into a cleaner, more sustainable tomorrow. Abengoa Bioenergy has spent the last ten years developing innovative technology within second-generation biofuels and other bioproducts, with the ultimate goal of achieving better performance and sustainability to meet the demands of the market. Technological development is the foundation upon which each of these projects has been built and has been reinforced with our commitment to develop renewable fuels that will ensure a safer and cleaner tomorrow. In 2014 we identified new opportunities while continuing to further existing projects. A disruptive, innovative product was brought to market with the introduction of our, “waste to biofuels” (W2B) technology at Abengoa’s demonstration plant in Salamanca, Spain. This technology will forever change the way cities live as we create a way to efficiently manage municipal solid waste. Not only will we eliminate a chronic problem urban areas face, we will be able to turn this negative material into renewable energy. This project will afford us great opportunity to impact the way in which future cities are built and the carbon footprint of its citizens. Javier Garoz Neira Abengoa Bioenergy CEO ABENGOA BIOENERGY CSR report 2014 02 In this report page 5 ABENGOA BIOENERGY page 6 CSR report 2014 | 02 In this report G4-24, G4-25, G4-26, G4-27 Guiding principles of this report Abengoa Bioenergy has been publishing its Corporate Social Responsibility Report (CSRR) every year since 2003. The report provides information on the company’s main activities and their impact, as well as the goals and challenges it faces. The 2014 CSRR has been drafted according to the parameters set by the new G4 Guidelines drafted by the Global Reporting Initiative (GRI). The material issues contained in this report, as shown below, were previously identified by an appropriate procedure implemented in Abengoa Bioenergy. Thus, Abengoa Bioenergy follows the principles of inclusivity, materiality and responsiveness of the AA1000 Accountability Principles Standard (2008) for sustainability assurance: ›› Inclusivity: Abengoa identifies its stakeholders and considers them in designing its sustainability strategy, making the firm commitment of providing responsible solutions in all relevant aspects of its activities having an impact on them. In addition to maintaining an open and permanent communication with them, the organization, by means of its annual report, the organization tries to provide in-depth responses to all their expectations and concerns. The company has put a strategic CSR plan in place (CSRSP 2020) defining the framework and guidelines to be followed in the field of sustainability through a series of actions aimed at integrating its stakeholders’ expectations into its long-term organizational strategy. Additional information on stakeholders and the permanently open communication channels with them can be found in the “People” section of this report. ›› Materiality: the information included in this report covers all aspects and indicators that reflect significant social, environmental and economic impacts of the organization and any other that may have a substantial influence and when if omitted or distorted may have an impact on the decisions and actions of the stakeholders of the reporting organization. To determine them, and taking into account the G4 materiality principle, an analysis of all relevant aspects has been carried out, which is detailed in the relevant section of this chapter. Hence, Abengoa Bioenergy guarantees that it has included and assessed all truly relevant issues in a comprehensive and balanced manner, i.e. including both positive and negative information. To this end it holds every year a committee meeting on relevant issues, which conducts and internal assessment of any relevant issues considered as such by the company’s external stakeholders. ›› Responsiveness: Abengoa Bioenergy has put in place several resources and tools to respond to the concerns and aspects most relevant to its stakeholders. The organization has tried to provide in its annual corporate social responsibility report the information requested by these stakeholders in the most appropriate and accessible manner for the, as to allow them to make informed decisions. As in the case of the two principles above, the organization takes care that such response is provide in a comprehensive and balanced manner. Abengoa Bioenergy reports its progress in compliance with the ten principles of the United Nations Global Compact, which govern the actions, activity and strategy of the organization as shown in section four of this report “Sustainable development strategy”. Likewise, Abengoa Bioenergy’s corporate social responsibility management system is based on the guidelines provided by the ISO 26000:2010 Standard for social responsibility. In line with its commitment to improve, the company keeps working to develop this report by including new reporting frameworks adding quality and new contents to the reported information. Such is the case with the progressive inclusion of the topics defined by the International Integrated Reporting Council (IIRC), the organization that produces the guidelines for integrated reporting with the purpose of integrating financial and non-financial information in corporate annual reports. ABENGOA BIOENERGY CSR report 2014 | 02 In this report page 7 G4-22, G4-23, G4-28, G4-29, G4-30 Scope of this report This report covers the period between January 1st and December 31st, 2014. The report has been published every year since 2003 as an independent and specific report of the Abengoa Bioenergy business group. Previously, all the activities involving production and marketing of biofuels and their coproducts had been included as part of Abengoa’s activities in its annual report. The full report comprises three volumes: ›› Volumen 1 - Activity report ›› Volumen 2 - Legal and economic/financial report ›› Volumen 3 - Corporate social responsibility report Abengoa Bioenergy’s annual report covers the activities and projects of all the companies in the business group, in the three geographical areas where the company operates. As new projects are developed and markets are opened up in new countries, usually involving the establishment of new companies, the corresponding information will be included in the relevant area of activity. Abengoa Bioenergy’s corporate social responsibility report (CSRR) includes, with its usual reliability, transparency and consistency, information and the most relevant changes regarding social, economic and environmental impacts of the company’s activities, as well as any other aspects that may be relevant for its stakeholders. There is a special focus on the progress made in 2014 and the challenges and objectives for the next years, with the 2020 horizon marked by the current CSRSP. In this report, Abengoa Bioenergy fulfills it’s commitment to transparency and explains its performance in the regions of the world where it operates: Europe (Spain, France and The Netherlands), Brazil and the United States. Data corresponding to previous years have been included in order to allow for comparability of reported data and information. In some cases, 2012 and 2013 data have been recalculated due to changes in the G4 guidelines so that information can be compared with that of 2014. Unless otherwise stated in the text, all performance indicators included in this report cover the activities in 2014 of all Abengoa Bioenergy subsidiaries with a significant social, environmental and economic impact in which the organization holds effective management control. Internally, all these management guidelines and recommendations have been included in a series of internal standards that are mandatory for all Abengoa Bioenergy employees without exception. They are as follows: ›› Corporate social responsibility standard (NOC 10/003) ›› Human resources standard (NOC 04) ›› Legal affairs, risk analysis and insurance management standard (NOC 03) ›› Quality and environmental management standards (NOC 05) ›› Consolidation, audit and tax management standards (NOC 08) As a technological and responsible company committed to its social and natural environment, Abengoa Bioenergy wants to know the impact of its activities on the environment. Therefore, within the framework of Abengoa’s environmental policy, the company started a greenhouse gas (GHG) emission reporting system in 2008 and since then it has been implementing an environmental sustainability indicator system. The combination of both initiatives places Abengoa and Abengoa Bioenergy in a position of world leader in sustainability management. All information is provided according to the aforementioned standards and principles, as well as the national law of the countries in which the company operates. Reviewing their application, implementation and development is a top priority for Abengoa. Therefore, internal and external audits have been conducted to certify compliance with all the processes, standards and procedures for internal operation and control in place to ensure transparency. ABENGOA BIOENERGY page 8 CSR report 2014 | 02 In this report G4-5,G4-8, G4-17, G4-18, ,G4-19, G4-20, G4-21, G4-28, G4-29, G4-30, G4-31, G4-32, G4-48, G4-DMA In 2014 there have not been any significant changes in Abengoa Bioenergy’s consolidation perimeter compared to previous years. For any question regarding the content or other topics related to the Abengoa Bioenergy 2014 annual report, please contact the communication representative of Abengoa at the following addresses: Contact Saint Louis (EE. UU.) Madrid Seville 16150 Main Circle Drive, Suite 300 Chesterfield, MO 63017 - 4689 USA Telephone: +1 636 728 0508 Fax: +1 636 728 1148 Paseo de la Castellana, 31 - 3 Planta 28046 Madrid, Spain Telephone: +34 91 319 70 70 Fax: +34 91 308 52 42 Campus Palmas Altas Parcela ZE-3 Palmas Altas 41014 Seville, Spain Telephone: +34 95 493 70 00 Fax: +34 95 493 7012 You can also contact us at Abengoa Bioenergy’s corporate e-mail address: [email protected] Reporting focus on materiality In the identification of topics that are material for Abengoa, the company has adopted the content requirements set forth in GRI’s G4 Guidelines for the drafting of this report. The Guidelines define the materiality process as the identification of important issues thus resulting in an increased relevance of two variables: the company’s value chain and the geographical areas in which it operates. In 2014, Abengoa has carried out a materiality analysis which builds on that of previous years considering both variables. This definition of material information is a formal procedure followed by the company in managing CSR, and that additionally allows it to identify what information is relevant enough to be included in its CSRR, what information should be disclosed in other formats (e.g. its website) and what information is not relevant. The process started by considering the relevant topics included in the previous year. Then new topics identified during the external review process, the study of the public information reported by other competitors operating in the same sectors as Abengoa, and the questions raised by Abengoa’s 1 independent expert panel on sustainable development were added. In addition to identifying new topics, the purpose of this process is to specify the efforts made in conducting a more in-depth analysis of the topics already defined as relevant by the company to cover prioritization from different perspectives and assuming different variables, such as the links integrating its value chain and the geographical areas in which the company operates. Note 1See Abengoa’s 2014 Corporate Social Responsibility Report. Available in Abengoa’s website. ABENGOA BIOENERGY page 9 CSR report 2014 | 02 In this report G4-12, G4-48, G4-DMA Innovation * Enzymes production Suppliers Production System Customers and users Biodiesel ›› Raw material traders Oil Global Biofuel: refineries, industrial companies, service station Production of biodiesel from oil Europe, USA, Brazil Glycerin ›› Agreements with raw material producers ›› Farm management Brazil Feed sales: cooperatives and livestock, feed manufacturers France Sugar cane Production of bioethanol from sugarcane Sugar Sugar sales: sugar manufacturers Brazil Bioethanol ›› Equipment suppliers ›› Enzymes and yeast suppliers Cereals Production of bioethanol from cereals Bioproducts (biobutanol...) Biofuel: refineries, industrial companies, service station Bioproducts sales: Europe, USA laboratories, etc. ›› Other chemicals suppliers DGS Feed sales: cooperatives and livestock, feed manufacturers Institutional Entities Biomass and waste Production of bioethanol from waste and biomass Global Bioethanol Biofuel: refineries, industrial companies, service stations Electric power Heat Gas natural Value chain of Abengoa Bioenergy. Cogeneration Electricity sale Grid circuit ABENGOA BIOENERGY page 10 CSR report 2014 | 02 In this report G4-19, G4-DMA, G4-48 The next step was classifying the topics that had been identified based on their importance for an organization such as Abengoa (sector). Moreover, a methodology was developed to allow for external and internal prioritization of the list of previously identified topics. External prioritization was performed by means of an analysis of the information considered important by different influencers and opinion formers, taking into account the impact of each topic on the decisionmaking process of the company’s stakeholders, analyzing investor requirements, including environmental, social and governance aspects, by assessing the reputational crises arising in 2014. In selecting the influencers involved in the consultation process, the company has considered the different sectors in which it operates. Altogether, Abengoa has set the priorities based on 20 organizations. Additionally, it has considered a number communication channels with its stakeholders (including clients, investors, suppliers and local communities). Internal prioritization was carried out in the meeting of the relevant issues committee held every year in Abengoa Bioenergy. Representative employees of the different non-financial management areas, considering diversity criteria (in terms of responsibility level, geographical area and gender), make up the committee. The relevant issues committee carried out the assessment on the importance, in terms of impact on the business, of each topic on the different links of the value chain. The following table shows the topics considered, as well as the links of the value chain on which each of them impacts. Relevant topics Value chain links Risk of corruption, bribery, fraudulent practices and money laundering 4 Financing 3 Adaptation of the company to the environment in which it operates 4 Innovation 2 Relations with Public Administration 2 Environmental impact of facilities and farming operations 3 Human rights 3 Safety and health of company and contractors’employees 3 Aracting and retaining internal talent 2 Working conditions: work-family life balance, equal opportunities at work, professional development, etc. 2 Climate change 4 Communication with local communities 2 Identification and control of raw materials 1 Efficiency in the use of resources 3 Product and service quality 4 ABENGOA BIOENERGY page 11 CSR report 2014 | 02 In this report G4-21, G4-DMA, G4-33,G4-48 The diagram below shows the results obtained from internal and external prioritization. This provides the basis for determining the topics on which exhaustive information (focus) must be provided and those that must be included in the CSRR (report). The size of the spheres indicates the number of times that each topic impacts on the value chain. 100 % Fo rt po po s cu Re Re rt 75 % in o D 25 % ts External relevance or ep rr he ot 50 % t or ep tr no 0% 0% 25 % 50 % internal relevance 75 % 100 % Information quality assurance: external verification Acting as an independent external verifier, the firm PwC has reviewed the report in order to verify the application of the AA1000 Assurance Standard (2008) and Version 4 of the Global Reporting Initiative Guide (GRI G4), according to the materiality report with a reasonable degree of assurance for all principal and additional indicators reported. Sufficient proof was obtained to reduce the risk of material errors to an acceptably low level. The methodology followed for the review process was defined according to the terms of the ISAE 3000 standard. The report was drafted according to the G4 Reporting Guidelines issued by GRI, following the “Comprehensive” option. The GRI content index of this report is based on, and is in line with, the General Standard Disclosure G4-32, as confirmed by the GRI Content index service. Moreover, the full report has been reviewed by Abengoa’s management. ABENGOA BIOENERGY page 12 CSR report 2014 | 02 In this report G4-7 Information on dependent companies Dependent companies of Abengoa Bioenergy are those in which it holds the power to govern the financial and operation policies in order to obtain profits from their operations: Dependent companies Company name AB Bioenergy France, S.A. % of nominal 74.79 Company holding the share Abengoa Bioenergía Inversiones, S.A. AB Bioenergy Hannover GmbH 100.00 Abengoa Bioenergía, S.A. Abengoa Bioenergía Agroindustria Ltda. 100.00 Abengoa Bioenergía Brasil, S.A./Abengoa Bioenergia Santa Fe, Ltda. Abengoa Bioenergia Agroindustria Trading US Inc. 100.00 Abengoa Bioenergía Agroindústria Ltda. Abengoa Bioenergia Biodiesel, S.A. 100.00 Abengoa Bioenergía Inversiones, S.A./Ecoagrícola, S.A. 99.99 ASA Bioenergy Holding, A.G./Abengoa Bioenergía, S.A. Abengoa Bioenergía Brasil, S.A. Abengoa Bioenergia Inovações, Ltda. 100.00 ASA Bioenergy Holding, A.G. Abengoa Bioenergía Inversiones, S.A. 100.00 Abengoa Bioenergía, S.A./Abengoa Bioenergía Nuevas Tecnologías, S.A. Abengoa Bioenergía Nuevas Tecnologías, S.A. 100.00 Abengoa Bioenergía, S.A./Instalaciones Inabensa, S.A. Abengoa Bioenergy Operations, LLC. 100.00 Abengoa Bioenergy Operations, LLC. Abengoa Bioenergía San Roque, S.A. 100.00 Abengoa Bioenergía Inversiones, S.A./Ecoagrícola, S.A. Abengoa Bioenergia Santa Fe, Ltda. 100.00 Abengoa Bioenergía Brasil, S.A./Abengoa Bioenergia Trading Brasil, Ltda. Abengoa Bioenergia Trading Brasil, Ltda. 100.00 Abengoa Bioenergía Brasil, S.A./Abengoa Bioenergía Agroindustria Ltda. Abengoa Bioenergía, S.A. 98.05 Abengoa, S.A./Sociedad Inversora Energía y Medio Ambiente, S.A. Abengoa Bioenergy Biomass Funding, LLC. 100.00 Abengoa Bioenergy Technology Holding, LLC. Abengoa Bioenergy Company, LLC. 100.00 Abengoa Bioenergy Operations, LLC. Abengoa Bioenergy Developments, LLC. 100.00 Abengoa Bioenergy US Holding, LLC. Abengoa Bioenergy Engineering & Construction, LLC. 100.00 Abengoa Bioenergy Operations, LLC. Abengoa Bioenergy Funding 100,00 Abengoa Bioenergy Meramec Renew able, LLC. Abengoa Bioenergy Germany 100.00 Abengoa Bioenergía Inversiones, S.A. Abengoa Bioenergy Holdco, Inc. 100.00 Abengoa Bioenergy US Holding, LLC./ASA Bioenergy Holding, A.G. ABENGOA BIOENERGY page 13 CSR report 2014 | 02 In this report G4-3, G4-7, G4-EC2 Dependent companies Company name % of nominal Company holding the share Abengoa Bioenergy Hybrid of Kansas, LLC. 100.00 Abengoa Bioenergy Technology Holding, LLC. Abengoa Bioenergy Investments, LLC. 100.00 Abengoa Bioenergy US Holding, LLC. Abengoa Bioenergy Maple, LLC. 100.00 Abengoa Bioenergy Funding, LLC. Abengoa Bioenergy Meramec Renew able, Inc. 91.00 Abengoa Bioenergy Holdco, Inc. Abengoa Bioenergy Netherlands B.V. 100.00 Abengoa Bioenergía Inversiones, S.A. Abengoa Bioenergy New Technologies, LLC. 100.00 Abengoa Bioenergy Technology Holding, LLC. Abengoa Bioenergy of Illinois, LLC. 100.00 Abengoa Bioenergy Maple, LLC. Abengoa Bioenergy of Indiana, LLC. 100.00 Abengoa Bioenergy Maple, LLC. Abengoa Bioenergy of Kansas, LLC. 100.00 Abengoa Bioenergy Operations, LLC. Abengoa Bioenergy Operations, LLC. 100.00 Abengoa Bioenergy US Holding, LLC. Abengoa Bioenergy Renew able Pow er US, LLC. 100.00 Abengoa Bioenergy Operations, LLC. Abengoa Bioenergy Technology Holding, LLC. 100.00 Abengoa Bioenergy US Holding, LLC. Abengoa Bioenergy Trading Europe B.V. 100,00 Abengoa Bioenergía Inversiones, S.A. Abengoa Bioenergy Trading US, LLC. 100.00 Abengoa Bioenergy Operations, LLC. Abengoa Bioenergy UK Limited 100.00 Abengoa Bioenergía Inversiones, S.A. Abengoa Bioenergy US Holding, LLC. 100.00 Abengoa US, LLC. Abengoa Biotechnology Research, S.A. 100.00 Abengoa Bioenergía Nuevas Tecnologías, S.A./Abengoa Research, S.A. Advanced Feedstock of Kansas, LLC. 51.00 Abengoa Bioenergy Trading US, LLC. ASA Bioenergy Holding, AG. 99.98 Abengoa Bioenergía, S.A. ASA Bioenergy of Nebraska, LLC. 100.00 Abengoa Bioenergy Operations, LLC. Biocarburantes Castilla y León, S.A. 100.00 Abengoa Bioenergía Inversiones, S.A./Ecoagrícola, S.A. Bioetanol Galicia, S.A. 100.00 Abengoa Bioenergía Inversiones, S.A./Ecoagrícola, S.A. Ecoagrícola, S.A. 100.00 Abengoa Bioenergía Inversiones, S.A./Ecocarburantes, S.A. Ecocarburantes Españoles, S.A. SAS Abengoa Bioenergia Biomasse France 95.10 Abengoa Bioenergía Inversiones, S.A. 100.00 Abengoa Bioenergía Inversiones, S.A. ABENGOA BIOENERGY CSR report 2014 03 Innovative technology solutions for sustainable development page 14 ABENGOA BIOENERGY CSR report 2014 | 03 Innovative technology solutions for sustainable development page 15 G4-3, G4-EC2 Innovative technology solutions for sustainable development Our society is facing major challenges such as the scarcity of natural resources, an increasing energy demand and climate change. It is estimated that the world’s population will reach 9.6 billion people in 2050, which among other things, will mean an unequal competition in the access to limited resources such as water or fossil fuels and a significant increase in waste production. This change of paradigm is forcing organizations to adapt their business models to other more sustainable ones that ensure the use of less resources and a more efficient management of them by means of new technologies that do not compromise the ability of future generations to meet their own needs. Abengoa Bioenergy is applying innovative technology solutions for the sustainable development of the energy and environmental sectors, adding value for its stakeholders by means of management processes based on the promotion of entrepreneurship, social responsibility, transparency and rigor. Mission, vision and values of Abengoa Bioenergy Mission ›› Contribute to the development of the sustainable fuels market for transportation and of chemical bioproducts by using renewable raw materials and green technologies that help reduce GHG emissions and environmental impact. ›› Develop innovative technological solutions through continuous investment in R&D that provides more efficient production processes, raw material diversification and new product manufacturing. ›› Create shareholder value, focusing our activities on creating profitable and sustainable technological solutions. ›› Contribute to the personal and professional development of our employees through ongoing training by establishing and monitoring customized development targets and plans. Vision ›› Become one of the leading global companies in the production and marketing of biofuels and chemical bioproducts made from renewable raw materials. ›› Be acknowledged as a leading global company in research and development and recognized for our technological innovation in converting biomass into fermentable sugars, bioethanol, biodiesel, kerosene for aviation, chemical bioproducts as well as adapting firstgeneration assets to diversify the product portfolio. ›› Provide an optimal work environment to attract the most skilled employees and further their performance excellence. ›› Attract the attention of, and be respected by, the global financial community as a result of sustained growth and technological innovation. Values ›› Honesty in our relationship with clients, shareholders, partners and colleagues. ›› Respect for individuals under all circumstances. ›› Prioritization of teamwork using corporate tools to encourage information exchange. ›› Promotion of a flexible, mental attitude in order to adapt to continuous change. ›› Protection, defense and improvement of the environment. ABENGOA BIOENERGY CSR report 2014 | 03 Innovative technology solutions for sustainable development page 16 G4-4, G4-EC2, G4-EN28 Business model and activities The company’s industrial operations focus on the development of new technologies in the production of biofuels and bioproducts, ensuring the sustainability of raw materials and of the processes implemented to produce them. Moreover, it is also a service company providing global solutions, with strong commodity marketing and management capabilities through its trading units: Abengoa Bioenergy Trading Europe and Abengoa Bioenergy United States. In this way, Abengoa Bioenergy is adapting its business model towards a more sustainable one ensuring less use of resources and their efficient management through new technologies that do not compromise future generations. This allows it to address the new global paradigm resulting from scarce of natural resources, increasing energy demand and climate change. Abengoa Bioenergy carries out its activities dividing its structure into four major areas: ›› a) Operation: This area focuses on the production of biodiesel, first-generation bioethanol and DGS in the plants located in Europe and the United States, in addition to the second-generation plant in Hugoton, Kansas. ›› b) Business development: The area in charge of research in new feedstocks and new products. ›› c) Brazil: The area managing production of sugar and firstgeneration bioethanol in the plants of Sao Luiz and Sao Joao. ›› d) Abengoa biotechnology: It is in charge of the development of second-generation enzymes to be used in production plants. Regarding the production of biofuels, Abengoa Bioenergy develops its activities in two types: ›› Those known as first-generation biofuels or processes use intensive crops such as cereal seeds or sugar cane. To produce these biofuels it is necessary to complete a process ranging from growing these crops and harvesting them to the ulterior industrial production process to obtain biofuels. ›› In turn, the second-generation arises as an alternative solution to intensive farming or feedstock scarcity. Second-generation biofuels use as feedstock residues from the first-generation process, such as the straw left on the fields after the harvest, or sugarcane residue after processing, as well as municipal solid waste or similar waste. In 2014, Abengoa Bioenergy was operating 14 first and secondgeneration biofuel production plants, and it produced a total of 1,700,915 m3 of ethanol and 103,474 m3 of biodiesel. Innovative technology solutions Abengoa Bioenergy contributes to sustainable development with the marketing of sustainable biofuels and bioproducts focused on the immediate substitution of its analogues from non-renewable resources, such as fossil fuels and oil-derived products. All of the company’s production activities are carried out within the framework of its respect for the environment and its fight against climate change. In addition to pursuing sustainability in the products it manufactures, the company also pursues sustainability in feedstocks and production processes, trying to reduce its environmental impacts and the emissions of greenhouse gases from its activities. Abengoa is responsible for all aspects of their business including the environment, personal and professional development, and its employees. The company provides ongoing training to them and it establishes and monitors individualized plans. The basis for the success of this business model rests fundamentally on its people, since the organizations’ presence in sectors requiring such high level of specialization makes it essential to count on the best professional. Most of the projects are managed and coordinated by in-house staff, capable of contributing their experience and knowledge to achieve the organization’s goals. ABENGOA BIOENERGY CSR report 2014 | 03 Innovative technology solutions for sustainable development page 17 G4-4, G4-9, G4-EC2 R&D and innovation principles and structures in Abengoa Bioenergy Our products Bioethanol The development of innovative technological solutions means that a continuous investment in research, development and innovation and a substantial amount of resources is devoted to it. This, we can fulfil our commitment of creating value for our shareholders. The importance of R&D and the high level of specialization it requires have led us to concentrate these activities in a specific company: Abengoa Bioenergía Nuevas Tecnologías (ABNT) established in early 2003. The purpose of this company is to concentrate all R&D activities, generating know-how and technology for the entire business group that will later implement them in the production units across the different geographic areas, leading to improved performance and better adaptation to the sustainability and regulatory requirements to meet demand. Abengoa Bioenergía Nuevas Tecnologías’ engineer and scientist team in coordination with other R&D centers, universities and industrial partners is developing innovative processes to increase ethanol yield from grain, develop and optimize the technology for production of second-generation ethanol and its coproducts, develop new added value products and produce biofuels from urban solid waste. In 2014 Abengoa Bioenergy invested 21.8 M€ in R&D&I, an amount that accounts for 1.24 % of its total revenues, with 107 employees working in R&D&I. Nine patent applications have been registered in 2014, with a total of 64 patents registered between 2008 and 2014. Acquisition on new knowledge, research and development of technology are fundamental premises for the company to achieve the targets set forth in its strategic plan. Abengoa Bioenergy is a global reference in the production of both first and second-generation bioethanol. First-generation bioethanol is obtained from the fermentation of the starch extracted using previous treatment from grain (wheat, corn, barley). It is then concentrated by distillation to a level close to 96 % purity and finally dehydrated to obtain bioethanol at almost 100 % concentration. The latter is used for direct blending with gasoline (E85, 85 % ethanol and 15 % gasoline) or the production of ETBE. In Abengoa Bioenergy Brazil, bioethanol is obtained from the fermentation of the molasses produced during the sugar production process from sugarcane or from the juice generated during sugarcane harvesting. On the other hand, bagasse is separated and used as fuel for energy production and the vinasse from the distillation process is used as fertilizer in sugarcane plantations. The biofuel produced is used in gasoline blends and the hydrated bioethanol as fuel for flexi-fuel cars. Waste management has become a major problem in large cities all over the world. Abengoa Bioenergy has developed a new municipal solid waste (MSW) management model by means on enzymatic hydrolysis and fermentation treatment, as well as the recycling of all useful materials for reuse, achieving a minimization of the environmental footprint and a reduction of dependency from fossil fuels by producing secondgeneration bioethanol. This can also be produced from agricultural waste by means of a complex process to release the sugars present in cellulose and hemicellulose. ABENGOA BIOENERGY CSR report 2014 | 03 Innovative technology solutions for sustainable development page 18 G4-4 As compared to fossil fuels the advantage of bioethanol is that it is of renewable origin, it is biodegradable, it provides independency from oil imports, its combustion reduces emissions of sulfur gases and particles, it reduces GHG emission contributing to fighting climate change, and furthermore, it contributes to the development of local economies creating new jobs in rural areas. compounds, such as sulfur oxides. It is therefore cleaner that diesel from mineral oil, it is renewable and reduces dependency from fossil fuels. This biodiesel can be used in any diesel engine and does not require any adjustments in the engine. DGS All the bioethanol supplied by Abengoa Bioenergy to its clients in Europe meets the strict sustainability criteria established by the European directives. This is verified by means of several certification schemes, among them its own scheme approved by the European Commission. This scheme, called RBSA (RED Bioenergy Sustainability Assurance) guarantees the sustainability of the entire product marketed by Abengoa Bioenergy in Europe. Likewise, the bioethanol supplied by the company to its clients in the United States and Brazil meets the specific sustainability standards of these countries. E85 E85 is a fuel blend made up of 85 % bioethanol and 15 % gasoline. Although its Lower Heating Value (LHV) is smaller, it has got a higher octane index thanks to its ethanol content and therefore it increases engine performance. Moreover, it reduces greenhouse gas emissions and fuel consumption. Since ethanol can be blended with gasoline at almost any rate, blending logistics are quite simple. This fuel does not work in cars provided with standard gasoline engines and therefore it only can be used in vehicles with specifically designed engines, known as flexifuel vehicles (FFV), which can run on any ethanol-gasoline blend. This technology is currently offered by a majority of automobile manufacturers in Brazil and North America. Biodiesel Biodiesel is a biofuel obtained from the reaction of methanol with fatty acids from vegetable oils, such as rapeseed, sunflower, soybean or palm oil. The result of this reaction is a fuel made up by methyl or ethyl esters that does not contain any sulfur and reduces the emissions of greenhouse gases, carbon monoxide, particulate matter (PM) and other polluting DGS (distiller’s grains with solubles) is the coproduct resulting from the production of bioethanol by grain fermentation. This coproduct has got a high protein, energy, fiber and vegetal vitamin content and therefore, its main use is its incorporation into animal feed. Since it is introduced into the food chain, strict quality controls have been established to ensure its nutritional properties and food safety, always in compliance with all applicable legislation. . ABENGOA BIOENERGY CSR report 2014 | 03 Innovative technology solutions for sustainable development page 19 G4-4, G4-9, G4-19, G4-EN28 Sugar Electricity Abengoa Bioenergy Brasil obtains sugar from sugarcane grinding. The juice is separated from bagasse, which is used as fuel for electricity generation, and then it undergoes filtration, neutralization, evaporation and crystallization processes. It is finally centrifuged to obtain solid-state sugar. The product obtained in Brazil is exported or sold in the domestic market. In its processing plants in Spain, the company produces electricity using natural gas turbines for self-supply and the surplus is exported to the grid. Hot gases resulting from cogeneration are used to produce steam and dry DGS increasing overall energy performance. This cogeneration process is also in place on the plant located in the Netherlands. In turn, Abengoa Bioenergy Brasil generates the electricity and steam used in the processing plants by combustion of the bagasse separated from the juice in the production of sugar from sugarcane. Carbon dioxide Carbon dioxide is a greenhouse gas generated during the fermentation process to produce bioethanol. This gas is captured and sold to gas companies who use it in the industry or in greenhouses. In the US, CO2 is captured in the York (Nebraska) facility. It is sold to beverage and frozen food companies. The Netherlands facility supplies CO2 to greenhouses near the plant. In France, the Abengoa Bioenergy France plant in Lacq supplies the carbon dioxide it produces for multiple applications (beverage carbonation, cooling and freezing), thus replacing CO2 from petrochemical units. This plant captured 45,253 tons of CO2 in 2014. Likewise, Biocarburantes de Castilla y León (Spain) has started capturing the CO2 from fermentation reaching a total of 14,000 tons. Sugarcane plantation. ABENGOA BIOENERGY CSR report 2014 | 03 Innovative technology solutions for sustainable development page 20 G4-20 Innovation for sustainable development ›› Industrial-scale production of 2G enzymes for both straw and W2B. ›› Development of new technologies; use of MSW. ›› Development of proprietary enzymes. In order to solve waste management problems and to produce clean biofuels, Abengoa Bioenergy has developed a solution that achieves an efficient management of the organic fraction of urban solid waste and the sustainable production of energy by means of the waste to biofuels (W2B) technology. The goal of the waste-to-biofuels project is to develop an integrated solution for municipal solid waste (MSW) management that allows the conversion of the organic fraction of the MSW into biofuels and energy and provides a more sustainable and efficient alternative to traditional waste disposal, by landfill. The W2B project framework comprises all R&D&I stages, from lab research to improve and optimize biofuel pretreatment and conversion processes, to validating pre-industrial scale technology and ultimately integrated commercial plant design. The W2B technology decreases landfill management time, which minimizes the environmental footprint in the treatment of waste per Km travelled by 70 % (thus reducing significantly particle and greenhouse gas emissions). Moreover, it maximizes recovery of the organic fraction of urban solid waste and prevents the discharge into landfills of more than 80 % of waste. Application of the W2B technology to the more than 24 Mt of USW produced in Spain every year would lead to the production of 2,100 ML of bioethanol, which would replace the use of 1,900 ML of gasoline, 31 % of the total amount consumed in Spain. Conversion of waste into bioethanol is an innovative way to valorize waste providing benefits to all. Therefore, the W2B technology brings together technological innovation and social responsibility . Abengoa Bioenergy has a license from Dyadic for the use and modification of an organism that produces enzymes, which converts cellulose into sugars; a critical and necessary step in enzymatic hydrolysis technology. Abengoa Bioenergy has a highly qualified team of engineers, chemists and biochemists who are working to further develop this technology by tackling the adaptation of the organism for the production of an optimum enzymatic cocktail, and the fermentation process necessary in its industrial procurement. The York, Nebraska pilot facility and Biocarburantes Castilla y León demonstration plant are critical for the development of enzymes and allow Abengoa Bioenergy to have a global test base. Currently, our enzyme cocktail presents a saccharification power similar to other commercial solutions in the market. However, Abengoa Bioenergy continues to work on improving this cocktail and its production at commercial-scale, in order to guarantee an efficient and consistent supply of enzymes for operations at our Hugoton plant. This enzyme cocktail is under development to be used in other 2G applications, such as the production of biofuels from MSW or from sugarcane residues. Abengoa Bioenergy has developed this solution, alongside our enzymatic hydrolysis technology, to be used in our facilities and in third-party plants for the production of bioethanol. ›› Research with corn stover proves that it does not have any food value. Years ago, Abengoa Bioenergy started its research in the field of second generation biofuels. It focused its research on corn stover, which was left behind in the fields after the corn harvest and did not add any value to ABENGOA BIOENERGY CSR report 2014 | 03 Innovative technology solutions for sustainable development page 21 G4-8, G4-13 the process. Studying this feedstock showed that it could be a source of lignocellulosic biomass, which, after pre-conditioning and processing, could be turned into biofuel. Moreover, this solution would dissociate biofuel production costs from grain rice fluctuations and could settle the fuel vs. food controversy which blamed biofuels for grain and food price increases, as they were used as feedstock.. ›› In addition to the fundamental role the plant plays in demonstrating the commercial feasibility of cellulosic ethanol, its success provides us with a platform for the future development of other bioproducts reducing the use of oil, such as bioplastics, biochemical and jet-fuel. Main projects in 2014 The most relevant projects of the company in 2014 were the following: ›› Hugoton, Kansas plant: On October 17, 2014, Abengoa Bioenergy celebrated the official opening of the second-generation cellulosic ethanol production plant in Hugoton, Kansas some 90 Km southwest of Dodge City. The new industry-leading biofuels plant, developed by Abengoa, was completed in late August and started producing cellulosic ethanol at the end of September, with a production capacity of up to 25 million gallons per year. The plant produces ethanol using only second-generation (2G) biomass as feedstock, i.e. non-edible agricultural residues such as stems and leaves, which do not compete with grain for food. The state-of-theart facilities also include an electric energy cogeneration plant that allows it to operate as a self-sufficient renewable energy producer. It uses residual biomass solids from the ethanol conversion process to generate up to 21 megawatts (MW) of electricity; an amount that is enough to meet its electricity demand and export the clean and renewable energy surplus to the local community in Stevens County. The commissioning of the Hugoton plant marks the first commercial operation of the enzymatic hydrolysis technology patented by Abengoa, which transforms biomass into fermentable sugars which are then converted in ethanol. Hugoton is one of the first commercial-scale plants in the country and is a showcase of the current momentum of the cellulosic ethanol industry as a source of alternative sustainable fuel, significantly reducing greenhouse gas emissions and increasing energy independence. Hugoton, Kansas plant, USA. ABENGOA BIOENERGY CSR report 2014 | 03 Innovative technology solutions for sustainable development page 22 G4-8, G4-13 ›› Municipal solid waste treatment plant for the generation of biofuels: The waste to biofuels (W2B) technology demonstration plant located in Salamanca has been operating since 2013. It can process 25,000 tons of municipal solid waste (MSW) and produce up to 1.5 ML of second-generation bioethanol per year, by means of an enzymatic hydrolysis and fermentation process. ›› Agreements with local governments for the sale of W2B plants and technology: The W2B project originated as a solution to the steady population growth and the increasing per-capita production of municipal solid waste. Therefore, this solution is presented to the different municipalities interested in implementing a sustainable and environmental-friendly MSW treatment, far away of the current incineration or landfill disposal options. To this end Abengoa Bioenergy is working together with interested municipalities providing them with information on our technology package and how our end-to-end W2B solution can solve their waste concerns. Offers have already been submitted to US cities, and information packages have been sent to other cities all over the world such as Abu Dhabi, Korea and Toronto. On an international level, Abengoa has raised interest in municipalities of Barcelona, Seville and Murcia. Municipal solid waste treatment plant for generation of biofuels. ›› CO2 capture by Linde, in the Biocarburantes de Castilla y León facilities: In 2002, Abengoa signed an agreement with Linde for the capture of CO2 from the fermentation process at the Biocarburantes de Castilla y León facility. This project includes the capture and liquefaction of the CO2 produced during the sugar fermentation process in the production of ethanol; it was tested in September and October 2014 and it was finally commissioned in November. The CO2 capture facilities have a total capacity of 64,000 tons per year, which accounts for 40 % of the total emissions into the atmosphere of Abengoa Bioenergy’s plant in Babilafuente, Salamanca (161,621 tons of CO2 expected for 2014). ABENGOA BIOENERGY CSR report 2014 | 03 Innovative technology solutions for sustainable development page 23 G4-6, G4-8, G4-LA2, G4-SO2 Global presence map Abengoa Bioenergy is the leading European biofuel producer (with a production capacity of 396 Mgal) and one of the main producers in the United States (380 Mgal) and Brazil (67 Mgal), with a total installed production capacity of 782 Mgal distributed among 14 plants across five different countries and three continents. This past year was a banner year for Abengoa as we commissioned one of the world’s first commercial-scale second-generation cellulosic plants in Hugoton, Kansas (USA). This plant will have the capacity to produce up to 25 Mgal per year of bioethanol from corn stover, wheat straw, and switch grass, along with up to 21 MW of electricity. Surplus electricity will be sold back to the local power grid. In 2014, Abengoa Bioenergy continued to create value for its shareholders. The company identified opportunities that will allow for diversification of bioproducts and the production of higher value-added biofuels and compounds, thus generating new alternative fuel sources and creating greater environmental benefits. France Netherlands Spain USA Brazil ABENGOA BIOENERGY page 24 CSR report 2014 | 03 Innovative technology solutions for sustainable development G4-6, G4-8, G4-SO2 Annex A: geographical areas where Abengoa Bioenergy operates Europe ›› ›› ›› ›› ›› ›› ›› ›› ›› Brazil Biocarburantes de Castilla y León, S.A. Bioetanol Galicia, S.A. Ecoagrícola, S.A. Ecocarburantes Españoles, S.A. Abengoa Bioenergía, S.A. Abengoa Bioenergía Biodiésel S.A. Abengoa Bioenergía Inversiones, S.A. Abengoa Bioenergía Nuevas Tecnologías, S.A. Abengoa Bioenergía San Roque, S.A. ›› ›› ›› ›› ›› ›› ›› ›› Abengoa Bioenergy France, S.A. Abengoa Bioenergy Germany GmbH. Abengoa Bioenergy Hannover GmbH. Abengoa Bioenergy Netherlands, B.V. Abengoa Bioenergy Trading Europe, B.V. Abengoa Bioenergy UK Limited. Asa Bioenergy Holding, AG. SAS Abengoa Bioenergía Biomasse France. Abengoa Bioenergía Agroindustria Trading US Inc. Abengoa Bioenergy Biomass of Kansas, LLC Abengoa Bioenergy Biomass Funding, LLC Abengoa Bioenergy Company, LLC Abengoa Bioenergy Developments, LLC Abengoa Bioenergy Engineering & Construction, LLC Abengoa Bioenergy Funding, LLC Abengoa Bioenergy Hybrid of Kansas, LLC Abengoa Bioenergy of Illinois, LLC Abengoa Bioenergy of Indiana, LLC Abengoa Bioenergy Investments, LLC Abengoa Bioenergy of Kansas, LLC Abengoa Bioenergy Maple, LLC Abengoa Bioenergy Meramec Holding, Inc. ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› Abengoa Bioenergy Meramec Renewable, Inc. Abengoa Bioenergy of Nebraska, LLC Abengoa Bioenergy New Technologies, LLC Abengoa Bioenergy Operations, LLC Abengoa Bioenergy Outsourcing, LLC Abengoa Bioenergy Renewable Power US, LLC Abengoa Bioenergy Technology Holding, LLC Abengoa Bioenergy of Texas, LLC Abengoa Bioenergy Trading US, LLC Abengoa Bioenergy Holdco, Inc. Abengoa Bioenergy US Holding, LLC Abengoa Biotechnology, LLC Advanced Feedstocks of Kansas, LLC SAS Abengoa Bioenergía Biomasse France. USA ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› ›› Abengoa Bioenergía Agroindustria Ltda. Abengoa Bioenergía Brasil S.A. Abengoa Bioenergía Inovaçoes Ltda. Abengoa Bioenergía Santa Fe Ltda. Abengoa Bioenergía Trading Brasil Ltda. ABENGOA BIOENERGY page 25 CSR report 2014 | 03 Innovative technology solutions for sustainable development G4-6, G4-8 Annex B: nominal production capacity Ecocarburantes Españoles Bioetanol Galicia Biocarburantes de Castilla y León Planta de Biomasa Lignocelulósica Abengoa Bioenergía San Roque (1) Abengoa Bioenergía France Abengoa Bioenergy Netherlands Abengoa Bioenergy Corporation Colwich Abengoa Bioenergy Corporation Portales Bioethanol: 210 ML DGS: 145,000 t Bioethanol: 340 ML DGS: 230,000 t Bioethanol: 340 ML DGS: 230,000 t Bioethanol: 95 ML Bioethanol: 340 ML 204,000 MWh DGS: 230,000 t Bioethanol: 5 ML Bioethanol: 110 ML Biodiesel: 225 ML Sugar: 365,000 t Glycerin: 18,500 t Electricity: 172,000 MWh Bioethanol: 250 ML Bioethanol: 145 ML DGS: 145,000 t Sugar: 305,000 t Bioethanol: 480 ML Electricity: 201,500 MWh DGS: 360,000 t Bioethanol: 3.2 BL Electricity: 375,000 MWh Biodiesel: 225 ML Bioethanol: 95 ML DGS: 1,820,000 t DGS: 70,000 t Sugar: 670,000 t Bioethanol: 115 ML Glycerin: 18,500 t DGS: 75,000 t Electricity: 1,336,500 MWh Bioethanol: 150 ML DGS: 75,000 t Electricity: 180,000 MWh Bioethanol: 195 ML DGS: 110,000 t Electricity: 204,000 MWh Bioethanol: 200 ML DGS: 150,000 t Electricity: (1) Plant located in the Biocarburantes de Castilla y León facilities and managed by Abengoa Bioenergía Nuevas Tecnologías. Abengoa Corporation York Abengoa Bioenergy of Nebraska Abengoa Bioenergy Illinois Abengoa Bioenergy Biomass of Kansas Abengoa Bioenergy of Indiana Abengoa Bioenergía Brasil São Luiz Abengoa Bioenergía Brasil São João Abengoa Bioenergy ABENGOA BIOENERGY CSR report 2014 | 03 Innovative technology solutions for sustainable development G4-13 Annex C: changes in size, structure and ownership in 2014 For a comprehensive list of companies, please see section “Information on dependent companies”. There have not been any changes in size, structure and ownership in 2014. page 26 ABENGOA BIOENERGY CSR report 2014 04 Abengoa Bioenergy in figures page 27 ABENGOA BIOENERGY page 28 CSR report 2014 | 04 Abengoa Bioenergy in figures G4-9 Economic dimension 2,137 M€ 2,029 2,138 2014 2013 2012 Revenues Revenues have remained fairly stable with figures comparable to those of the previous year overcoming operational difficulties. (1M = 1,000,000) 271 M€ 241 EBITDA 91 Thanks to our product and feedstock diversification, as well as to proper management of productive assets, Abengoa Bioenergy has managed to obtain an EBITDA EBITDA 1 of more than 271 M€ in spite of adverse economic and market conditions. Note 12014 EBITDA corresponding to the consolidated industrial activity of 2014. 2014 2013 2012 ABENGOA BIOENERGY page 29 CSR report 2014 | 04 Abengoa Bioenergy in figures G4-EC7, G4-EN18 Technological investment 276 M€ Abengoa Bioenergy is making strong progress in the marketing of cellulosic ethanol and continues to bet on the development of new technologies along with the U.S. Department of Energy, the Spanish Ministry of Industry and the European Union Framework Program. In 2014 investments reached 276 M€, a substantial increase over the previous year. 207 192 2014 2013 2012 4.29 4.40 2013 2012 4.791 Mt CO2 eq Environmental dimension Reduction of GHG emissions The use of the 476.72 Mgal of biofuel marketed by Abengoa Bioenergy has led to a reduction in greenhouse gas emissions of around 4.791 Mt of CO2 equivalent compared to the reference fossil fuel. (1 Mgal = 1 million gallons) (1 Mt = 1 million tons) Source: 1. Directive of the European Parliament and the Council on the promotion of the use of energy from renewable sources. 2014 ABENGOA BIOENERGY page 30 CSR report 2014 | 04 Abengoa Bioenergy in figures G4-EN28 Production of biofuels 782 Mgal/ y = 2,960 ML/ y 728 665,6 623 Abengoa Bioenergy currently has fourteen bioethanol and biodiesel production plants, distributed between Europe (Spain, France and Holland), United States and Brazil. In 2014, the company’s production of biofuels reached an historical record of 782 Mgal. 2014 2013 1,579 GWh 1,472 2012 2011 1,548 1,236 Production of electricity Several of the company’s bioethanol production facilities have cogeneration systems, which with sugarcane bagasse and other fuels, generates the steam and electricity necessary to operate the bioethanol plants. The production of electrical energy in 2014 was estimated at 1,579 GWh. 2014 2013 2012 2011 ABENGOA BIOENERGY CSR report 2014 | 04 Abengoa Bioenergy in figures G4-LA1, G4-LA9 Social dimension 2014 Average no. of training hours per person 82.66 Total no. of employees 4,465 Investment in community engagement (€) (1) 92,933 The number of employees has decreased by 7 % over 2014. (1) The figure of investment in community engagement has been calculated for 2014 by means of the proprietary tool of the London Benchmarking Group (LBG) methodology. page 31 ABENGOA BIOENERGY CSR report 2014 05 Main achievements page 32 ABENGOA BIOENERGY CSR report 2014 | 05 Main achievements page 33 G4-14 Main achievements 2014 has been a year of challenges for Abengoa Bioenergy in the United States, Europe and Brazil. Each of the three geographies have brought their own unique dynamics; the United States managed better margins than European operations, while Brazilian sugar prices were less desirable than in the past. However, the company’s risk management systems were successful in its efforts, and helped make 2014 profitable. Europe 2014 European operational milestones: ›› Direct blending of ethanol with petrol begins in Spain ›› Increased sales of DGS in global markets ›› Improved sales of high blend ethanol (E10) in Europe (France, Germany and Finland) ›› Delivery of 100 % bioethanol to customers ›› Organization of the XIII World Biofuels conference ›› Exportation of 68 Mgal of ethanol to markets in Africa, Middle East and Asia ›› Began commercialization of corn dust as animal feed ›› Started construction of a corn oil facility in Abengoa Bioenergy France United States The United States regulations on ethanol blend levels remain uncertain, but Abengoa Bioenergy was able to fulfill market needs. During 2014, the company achieved the following: ›› Commissioned Abengoa Bioenergy’s first second-generation commercial-scale ethanol plant in Hugoton, Kansas ›› Successfully produced electricity from biomass at Abengoa Bioenergy’s Hugoton, Kansas plant and sold excess power to the local Stevens County grid ›› Successfully produced and marketed industrial grade ethanol at the York, Nebraska facility for sale in Asian markets ›› Renegotiated more favorable credit and payment terms with key grain supplier-partners ›› Successfully sold receivables on the NYSE’s Receivables Exchange (TRE) as an alternative to factoring ›› Optimized barge traffic on the Mississippi and Ohio Rivers, in order to increase export activity of both ethanol and DGS (Distillers Grains with Solubles) ›› Factored 100 % all sales ›› Renewed ISO 9001, ISO 14001 and OHSA 18001 certifications for all US companies ›› Continuation of the RBSA program at Abengoa Bioenergy Company York, Abengoa Bionergy of Indiana and Abengoa Bioenergy of Illinois to facilitate the classification of ethanol, supporting its sustainability initiatives ›› Maintained the certification of Abengoa Bioenergy’s US companies’ greenhouse gas inventory system in accordance with the ISO-14064 standard ›› Renewed the Social Responsibility Program SA 8000 at Abengoa Bioenergy in United States ›› Continuation of the STOP program, improved on-site work safety at all US facilities ABENGOA BIOENERGY CSR report 2014 | 05 Main achievements Brazil Although pricing has not been the most favorable, the company has had a banner year due to an effective and successful risk management and cost reduction plan. Main achievements in the Brazilian market were: ›› Maximized operations of two Brazilian cogeneration plants, with a total installed capacity of 140 MW (due to the high prices of electricity) ›› Abengoa Bioenergy (Brazil), was selected by the Brazilian Development Bank (BNDES) and the Funding Authority for Studies and Projects (FINEP) to develop a plant using second-generation technologies for ethanol production with sugarcane waste as its primary feedstock ›› Continued “Paja” project activities in the São Luiz plant ›› Continued DuPont’s STOP program in the industrial and agricultural facilities ›› Recertified Abengoa Bioenergy Brazil’s plants with ISO 9001 ›› Maintained ISO 14001 and OHSAS 18001 certifications for cogeneration in the Abengoa Bioenergía São João and Abengoa Bioenergía São Luiz plants ›› Maintained ISO 14064 certification for greenhouse gas (GHG) inventory ›› Maintained the Certificado Etanol Verde (Green Ethanol Certification), guaranteeing compliance with Brazilian agrienvironmental protocol page 34 ›› Renewed RBSA (RED Bioenergy Sustainability Assurance) certification for ethanol exports to Europe, guaranteeing compliance with European Union directives on renewable energy sources ›› Renewed RFS2 (Renewable Fuel Standard) certification for ethanol exports to the United States, guaranteeing compliance with Environmental Protection Agency (EPA) requirements ›› Renewed LCFS (Low-Carbon Fuel Standard) for ethanol exports to California (US), guaranteeing compliance with California Air Resources Board (CARB) requirements ›› Continuation of the “Renovation” project in Abengoa Brazil to qualify sugarcane harvesters for other activities ›› Consolidated sugar trading activities, with a total volume of 300,000 tons ABENGOA BIOENERGY CSR report 2014 06 Strategy for a sustainable future page 35 ABENGOA BIOENERGY page 36 CSR report 2014 | 06 Strategy for a sustainable future G4-EC2 Strategy for a sustainable future In a global scenario of incremental energy consumption and an urging need to reduce emissions, Abengoa ranks among the world leaders in renewable energy generation by turning challenges into opportunities. Abengoa successfully does this through the development of innovative new technologies that respond to problems posed by the present environmental and resource crisis. The company firmly believes in the need to achieve a clean energy generation system, free of CO2 emissions, and it contributes its technology and leading position in innovation to this goal. Responsible management in Abengoa Abengoa has maintained the commitments assumed by the organization in the previous SCSRP to align them with the new challenges faced by the business, contributing to the creation of new opportunities.. The 2020 SCSRP has been designed as a support tool for the proper management of any impact the company’s activity may cause on society and on the environment considering the specific features of the geographies in which it operates. Furthermore, it intends to reinforce the position achieved by Abengoa in recent years in the field of CSR to become a leader in the implementation of responsible management best practices. In this regard, the company has major competitive advantages: ›› Strong commitment of the company’s governing bodies, which is a significant driver of progress in this field. ›› High level of maturity of the tools implemented for timely monitoring of the indicators and objectives established in all the geographies where it operates. Abengoa Bioenergy applies innovative technology solutions for sustainable development with a social and environmentally-friendly business model. The company’s commitment ensures a performance that contributes to economic development and social progress of the communities in which it operates, and at the same time, mitigates its environmental impacts. To this end, Abengoa uses powerful strategic and management tools and goals that guide ongoing improvement targets within a sustainability strategy. Abengoa Bioenergy will implement the H2020 objectives defined by Abengoa as part of its strategic corporate social responsibility plan in all its areas of operation. 2020 strategic corporate social responsibility plan Tools for sustainable and responsible management In 2014, Abengoa completed the design of its new strategic corporate social responsibility plan 1 (SCSRP) defining the framework and guidelines of the company in this area by means of a whole set of actions aimed at integrating the expectations of its stakeholders into its organizational strategy, identifying specific goals and designing specific actions to strengthen its links with the community. The new SCSRP has a six-year horizon reaching until 2020 and replaces the previous one which had been drafted in 2008. In order to manage its performance appropriately Abengoa Bioenergy has a sustainability management integrated system (SMIS), a tool developed by the company to compile all the outcomes associated to social, environmental and economic impacts of its activities in order to obtain reliable and consistent information to improve decision-making, establish improvement targets, mitigate negative impacts and report information to stakeholders. Note 1For further information about the SCSRP, you can consult the Abengoa Corporate Social Responsibility report, 2014, Chapter 5, “Company Strategy “, page 36 ABENGOA BIOENERGY page 37 CSR report 2014 | 06 Strategy for a sustainable future The SMIS is made up of three management systems connected to the different dimensions of CSR: greenhouse gas management system (environmental dimension), environmental management system (environmental dimension) and corporate social responsibility system (social environmental and economic dimension). Independent external entities audit the SMIS on an annual basis to ensure the truthfulness of the information reported. These independent review process are carried out with a reasonable assurance level. Quality Quality is a basic pillar for sustainability management in Abengoa Bioenergy. Therefore, a process quality approach has been implemented, covering the company’s entire value chain, from feedstock suppliers to end clients, and including production processes. Its quality management system has allowed Abengoa Bioenergy to achieve final product standards exceeding both the levels required by clients and any applicable regulations enforced. All of this is possible thanks to an ongoing improvement process. Moving forward in quality improvement has been possible thanks to the certification under the international ISO 9001 quality management standard which has been obtained by Abengoa Bioenergy and has been maintained by all its subsidiaries during 2014. Abengoa’s goal for 2015 is to achieve the +500 seal of the European Foundation for Quality Management (EFQM). Abengoa Bioenergía San Roque Abengoa Bioenergía San Roque has received the European excellence 400+ seal, as accredited by the Management Excellence Club. This is an international acknowledgement awarded by an external company, which recognizes organizations for their excellence in management and for the quality of the services they provide. After eighteen months of work a report was produced with information on the plant’s activity over the last five years. It was submitted to and evaluated by members of the Management Excellence Club, who verified the criteria required to achieve this recognition. Finally, the audit was successfully completed, exceeding the 400 points required to achieve the European excellence 400+ seal awarded by the EFQM. This process towards excellence, driven by the plant’s management, required a thorough review of the management’s internal work and capabilities. In conclusion, in this path towards excellence it is expected that all work processes be based on a total quality management system that ensures ongoing improvement in management and achievement of excellent results in overall organizational performance, its clients, individuals and the community in which it operates. This has to be achieved by a leadership that drives policy and strategy and that will become true by means of individuals alliances, resources and processes. The step taken by Abengoa Bioenergía San Roque will be the first in a process, that all other Abengoa Bioenergy plants will gradually implement, that further demonstrates the company’s commitment to ongoing improvement of activities and processes. ISO 17025: conformity assessment As a proof to third parties of its technical competence, Abengoa Bioenergy has taken a further step in its top quality standard meeting one of the company’s priority targets: improving its competitiveness and productivity, generating confidence among its clients. The ISO 17025 standard accredits that an analytic chemical laboratory is technically competent and capable of producing technically valid results. It demonstrates the technical competence of the staff, facilities and ABENGOA BIOENERGY page 38 CSR report 2014 | 06 Strategy for a sustainable future G4-15, G4-HR6, G4-HR7 environmental conditions, validated analysis methods, equipment and reliable procedures; and that it is capable of producing reliable testing and calibrating results. It includes quality assurance systems and operates an effective quality and ongoing improvement system. In 2014, Biocarburantes de Castilla y Leon got the ISO 17025 accreditation for conducting tests for density, water content, chloride and sulfate in ethanol, according to the European (EN) and American standards (ASTM). Previously, this same accreditation had been obtained by the laboratory of the Abengoa Bioenergía San Roque plant for glycerin tests. The progress achieved by the laboratories of Biocarburantes de Castilla y León and Abengoa Bioenergía San Roque will be continued and complemented by the laboratories in other Abengoa Bioenergy plants as a demonstration of their commitment of ongoing improvement of their activities and processes. The goal for 2015 is to obtain this accreditation for the laboratories of the Bioetanol Galicia and Ecocarburantes Españoles plants. United Nations Global Compact Abengoa Bioenergy subscribes Abengoa’s criteria and systems with regards to universal principles. Every year since 2005, Abengoa has published a progress report in the UN Global Compact website where it reports its progress in the implementation of the Compact’s ten principles and underlines the challenges and targets it faces every year to its stakeholders. Principle 1 Businesses should support and respect the protection of internationally proclaimed rights, within their sphere of influence. Abengoa assumes in its employment practices and in the professional activities of its employees this principle, the United Nations declaration of human rights and its protocols, as well as the international conventions adopted by this international organization, and in the matter of social rights, those of the International Labour Organization (ILO). Principle 2 Business should make sure that they are not complicit in human rights abuses. Biocarburantes de Castilla y León laboratory personnel. The company’s common management systems include binding rules for all employees and are applied across the organization without any exception. They establish the company’s guidelines and policies regarding the protection of human rights. In order to guarantee the integrity of all those who may influence the organization’s activities Abengoa requires all its suppliers to accede to the social responsibility code (SRC) for suppliers and subcontractors, which contains eleven clauses based on the principles of the United Nations Global Compacts inspired in the SA 8000 international standard. Moreover, in 2011 Abengoa developed a responsible procurement system which is being implemented in four ABENGOA BIOENERGY page 39 CSR report 2014 | 06 Strategy for a sustainable future G4-15, G4-HR6, G4-HR7 stages. Its fundamental objectives include: sustainability criteria in supplier evaluations, respect for human rights, and standardization of processes which may currently differ based on the different characteristics of the suppliers and of the company’s activities. Principle 3 Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining. Abengoa openly supports the freedom of association of its employees as it considers this an inalienable right. Principle 4 Businesses should uphold the elimination of all forms of forced and compulsory labor. Abengoa’s common management systems establish the company’s guidelines and policies on recruitment, as well as employee procedures and working conditions, all of which are intended to ensure efficient work and an adequate personal and professional life balance. It was decided to include in the SRC a specific clause to ban coercive hiring practices. Principle 5 Businesses should uphold the effective abolition of child labor Abengoa strongly rejects all forms of child labor, in accordance with the terms specified under Convention 138 of the International Labor Organization (ILO) concerning minimum working age. It was decided to include in the SRC a specific clause to ban the use of child labor and a specific requirement to comply with the rules of the International Labor Organization. Principle 6 Businesses should uphold the elimination of discrimination in respect of employment and occupation. Abengoa has its own Equality Framework Plan, which applies to all company personnel, and which seeks to ensure equal treatment and opportunities for men and women, and to prevent any situation that may imply or constitute direct or indirect labor discrimination on grounds of gender. In 2009, a mobbing reporting protocol was put in place at Abengoa to deal with any potentially discriminatory situation within the organization. This protocol addresses reporting procedures and defines situations that could constitute harassment or mobbing. It is applied in accordance with the principles of confidentiality, credibility and timeliness in order to guarantee and protect the privacy, dignity and rights of company employees. Principle 7 Businesses should support a precautionary approach to environmental challenges. Abengoa has got a sustainability policy that is clearly defined under internal rules and regulations, in addition to a risk management system that includes environmental aspects, a greenhouse gas (GHG) emissions inventory, specific emission reduction plans for all its business groups, and an Environmental sustainability indicator system. All of them allow the company to detect and prevent environmental risks, evaluate business sustainability and set improvement targets. ABENGOA BIOENERGY page 40 CSR report 2014 | 06 Strategy for a sustainable future G4-HR6, G4-HR7 Principle 8 Principle 10 Abengoa bases its business and management model on innovative technologies for sustainable development, thus ensuring the sustainability of not only its products and services, but also its processes. Since the implementation of the greenhouse gas inventory in 2008, Abengoa has required all of its suppliers to report the emissions attributed to the products and services acquired by the company and suppliers must report the emissions associated to every order placed by the company. In this manner the company expands down its supply chain the corporate policy and culture of combating climate change. Abengoa fights corruption through its code of professional conduct, which governs the actions and relations at work of Abengoa’s employees, managers, directors, and all of its stakeholders. This code demands the highest standards of honest and ethical conduct; it includes procedures for dealing with personal and professional conflicts of interest. Moreover, it requires adequate and precise communication in all the periodical reports Abengoa has to submit to regulatory authorities and compliance with all applicable laws, codes and regulations; it addresses misuse or misapplication of assets and business opportunities; and it demands maximum confidentiality and fair treatment both in Abengoa and outside and immediate internal reporting of violations of the code and any other illegal behavior. Businesses should undertake initiatives to promote greater environmental responsibility. Principle 9 Businesses should encourage the development and diffusion of environmentally friendly technologies. Abengoa applies innovative technology solutions for sustainability in the energy and environment sectors, generating electricity from renewable resources, converting biomass into biofuels and producing drinking water from sea water. Our dedication to entrepreneurship, social responsibility and transparent, effective management are the hallmarks of Abengoa’s mission to employ science and engineering to the betterment of human lives and the world in which we live. The organization is permanently committed, through its innovation policy and strategy, to promoting sustainable use of resources and raw materials covering their entire life cycle. It focuses its efforts on renewable energy-related innovations. Promotion and implementation of these technologies are based on using lower environmental impact sources and increasing energy efficiency. Businesses should work against corruption in all its forms, including extortion and bribery. In 2010 Abengoa implemented an external reporting channel, in addition to the already existing internal one and its purpose is to report any irregularity, non-compliance or behavior which fails to meet the ethical standards, regulations and rules governing the organization. Furthermore, Abengoa enforces the US Foreing Corrupt Practices Act (FCPA), which regulates the actions of all companies operating in the US and makes it unlawful for businesses and their managers, directors, employees and agents to pay, promise to pay, offer or authorize payment of anything of value to any foreign official, foreign political party, official of international organizations, etc. in order to secure any improper advantage. ABENGOA BIOENERGY CSR report 2014 07 Environment page 41 ABENGOA BIOENERGY page 42 CSR report 2014 | 07 Environment G4-SO1, G4-SO2 Environment According to United Nations data, in 2030 the global demand of drinking water will increase by 40 % and the world’s population will amount to 8.49 billion people. Moreover, estimates indicate that in all developing regions most of the population will live in urban areas, which will increase the need for energy generation and transmission, access to drinking water and waste management and reuse. Additionally, a notable increase of raw materials demand is expected; this will especially affect input-intensive companies since access to and consumption of raw materials will experience substantial changes. However, this will also mean an opportunity for companies developing reuse processes and for the generation of new materials from residues, as it is the case of Abengoa Bioenergy, and the production of secondgeneration (2G) biofuels from municipal solid waste. This chapter discusses how Abengoa Bioenergy performs the management and effective use of natural resources for the production of biofuels and byproducts, such as DGS and CO2. Managing impacts on the environment: global footprint In 2013, Abengoa set out to develop an internal standard referred to as the Global Footprint for the purpose of being able to determine the main impacts of its activities, quantify these impacts toward improved management thereof and establish commitments to improved performance. The standard is structured around a set of indicators with the capacity to evaluate the impact of a project on the natural, social and economic environment while at the same time enabling the company to anticipate future impacts of projects with similar characteristics and set improvement targets. Abengoa considers that the main impacts of its operations are linked to the following factors: ›› Environmental dimension: °° Raw materials used and consumption of recycled materials. °° Water withdrawal, reuse and efficiency. °° Consumption, reuse and efficiency of primary and intermediate energy. °° Waste generated and valorization. °° GHG emissions generated by scope. ›› Economic and social dimension: °° Purchases made from local suppliers. °° Local employees (from the country and region) with respect to the total number of employees hired. °° Negative impacts on local communities. °° Investment in external social engagement. °° Accident rate and frequency. In 2014, the company carried out the first calculation of the Global Footprint standard, once it had completed the development of the internal norm that includes the procedures and tools needed to calculate the global footprint in accordance with international standards (ISO 14001, ISO 14067, ISO 50001, ISO 26000, SA8000, GRI G4 and OHSAS 18001) and which establishes the reference values for each indicator. These values will be adapted in 2015 to the different project types and locations. This calculation has been made for all Abengoa Bioenergy’s facilities that have a significant impact on any of the three areas mentioned above. The objective for 2015 is completing the second calculation of the standard global footprint after incorporating benchmark parameters adjusted to the different types of project. ABENGOA BIOENERGY page 43 CSR report 2014 | 07 Environment G4-EN1, G4-EN2, G4-SO1 In order to achieve our goal of reducing the global footprint it is essential to have reliable systems providing information on the impact of the organization’s activities on the environment. The success of the Global Footprint project is based on the coordinated work of the quality, sustainability and CSR departments and the managers of the business group’s projects and production plants. To this end, two specific tools are available in the integrated sustainability management system (SMIS), which provide information related to environmental impact: The environmental management system (EMS) and the greenhouse gas (GHG) management system. ›› The environmental management system (EMS) defines 11 factors (raw materials, energy, water, discharges and spills, waste, emissions, biodiversity, transport, products and services, odors and noise) to provide information related to the impact of the organization’s activities on the environment, which allows it to establish reduction targets and areas subject to improvement. ›› The GHG management system was developed by Abengoa in 2008 and its role is to measure the GHG emissions associated with the organization’s products and services. Its results are subject to external verification on an annual basis and allow for the establishment of annual reduction targets and labelling products and services with their carbon footprint. Moreover, the company has sourcing tools to manage all the data and information related to the company’s social and economic aspects, which help to complete the calculation process and thus involve other company departments in the improvement process. Main basic environmental contents The values of all worksites, their associated activities and all the projects in which Abengoa Bioenergy has management control have been included in the calculation of environmental impacts. All basic indicators have been calculated based on specific measurement and calculation protocols in order to standardize implementation criteria. Environmental impact control, awareness and minimization Some of the most relevant activities in the minimization of environmental impacts are prevention, environmental management, discharge and waste inspection, internal and external audits, certification by relevant entities, employee training and use of clean technologies, among others. As far as the use of raw materials is concerned, the main year-to-year differences are due to the differences in the production of bioethanol and coproducts. Changes in the way materials are grouped according to the new information classification and management contents, pursuant to the new basic contents established by the new GRI G4 guidelines, must be taken into account. Office paper use Several initiatives are being implemented in Abengoa Bioenergy to reduce paper use in offices, such as monthly monitoring of the paper used by employees, which has been implemented in some offices and has been very successful as shown in the data corresponding to successive years. Moreover, we are working to increase the use of recycled paper. ABENGOA BIOENERGY page 44 CSR report 2014 | 07 Environment G4-EN1, G4-EN2 Paper used (t) 2012 2013 2014 Paper (t) 23.25 6.28 2.23 Recycled paper (t) 19.67 1.27 5.36 2.16 – – 45.09 7.55 7.59 Cardboard (t) Total The increase experienced in the amount of feedstocks used is due to higher production in the plants in operation. The most significant increase has taken place in sugarcane and grain consumption, as it was the case in 2013. Chemical products Chemical products (t) Raw materials 2012 2013 2014 133.70 41.88 55.06 1,396.37 1,085.22 1,040.80 244.00 172.33 54.74 30.78 39.82 1.61 Abengoa Bioenergy keeps a strict control of the raw materials consumed and natural resources used for the production of biofuels, sugar and animal feed. The main feedstocks used are grain, sugarcane and oilseeds. Additionally, production processes also consume energy and water; these inputs are also strictly accounted for. Citric Acid A list of the feedstocks and substances most heavily used in biofuel and coproduct production is shown below. A large number of substances is used, most of them in small quantities. The percentage of such materials that is valorized reaches 4.25 %. Sulfuric Acid 9,792.51 12,809.31 10,468.70 Ammonia 1,359.92 2,219.62 2,168.94 – – – 4,496.12 4,137.00 5,127.75 478.04 926.29 1,009.73 2,154.49 1,553.56 1,447.66 44,468.00 187,318.17 50,277.97 8,560.49 8,082.25 4,877.01 Hydrochloric Acid Phosphoric Acid Sulfamic Acid Sulfur Quicklime . Bleach Raw materials (t) Sodium Methylate 2012 2013 2014 128,610.08 87,383.12 83,015.53 607.51 21.11 4,437.99 Sugarcane 4,851,562.65 5,366,273.68 5,804,711.43 Grain 5,048,674.48 4,787,280.61 5,898,738.80 0.00 – – 280,189.44 325,728.36 405,855.05 10,309,644.16 10,566,686.88 12,196,758.80 Vegetable oils Biomass Wine alcohol Vinasse Total Other Chemicals Caustic Soda ABENGOA BIOENERGY page 45 CSR report 2014 | 07 Environment G4-14, G4-EN1, G4-EN2 Other materials and compounds (t) The reduction in the use of chemicals (other chemicals) over 2013 is due to a different production scenario, as well as to different reporting criteria from previous years, since they are now are reported on purchase rather than on use basis, as well as to changes in the categories included in “other chemicals”. Other materials and compounds Other materials and compounds (t) 2012 2013 2014 Fats 7.68 18.50 21.49 Antibiotics 2.92 3.72 5.09 1,506.14 3,617.66 2,947.68 179.66 157.05 76.34 – – – 422.00 – 14.19 Filter cake – – – Limestone 27,395.75 19,523.90 23,444.70 Potassium Chlorate – 213.94 95.86 Monoammonium Phosphate – 157.11 0.00 Gypsum – – – Silicon 333.20 228.90 205.80 Bleaching Earth 191.79 101.47 94.11 – – – Biocides 1.30 11.59 14.82 Nutrients 40.00 29.08 25.51 Fertilizers 25,821.43 30,184.59 22,110.36 Enzymes Yeasts Other salts Brine Compost 2012 2013 2014 Molasses – – – Other Biocides – – – Urea 12,081.50 16,439.99 7,874.05 Methanol 12,499.53 8,538.52 9,047.15 Oils and lubricants 40.97 17.77 7.14 Wood 92.17 – – Metals 66.20 – – Plastics and polymers 10.48 79.16 96.19 – – – Spares Energy Abengoa seeks to contribute to mitigating the consequences of climate change by producing clean, emission-free energy and promoting maximum efficiency in company operations. Abengoa promotes the execution of measures aimed at optimizing energy efficiency in all company operations, as well as the use of renewable energy sources. Abengoa Bioenergy consumes energy both in its production processes and in its offices in one way or another. Biofuel plants in Europe and the United States consume energy mainly in the form of natural gas. The plants in Brazil use the combustion of bagasse (sugarcane residues after extracting the sugar contained in the plant) that are used as a renewable energy source from biomass. The amount of energy consumed in 2014 was slightly higher than in 2013 due to production increases in several plants in Europe and the start of operations in other plants in the United States, such as Colwich or the commissioning of the Hugoton plant. . ABENGOA BIOENERGY page 46 CSR report 2014 | 07 Environment G4-EN3, G4-EN4, G4-EN6, G4-EN7 Direct energy consumption (GJ) Energy 2014 2012 2013 2014 603,447.24 656,459.23 684,613.74 25,081,198.26 23,611,845.79 26,504,547.94 1,261.81 1,063.46 24,560.29 – – – Biofuels 222,950.08 63,041.22 5,582.58 Biomass 14,628,447.80 15,306,724.90 16,688,242.52 Total 40,537,305.18 39,639,134.60 43,907,547.07 Petroleum products Natural Gas Other Coal products Additionally, facilities and worksites consume intermediate energy in the form of electricity and thermal power. Over the last three years, consumption figures were as follows: Intermediate energy consumption (GJ) 2012 2013 2014 Electricity 1,909,278.00 1,862,779.91 1,925,071.77 Thermal 1,576,212.00 1,431,353.23 1,358,553.19 Total 3,485,490.00 3,294,133.14 3,283,624.96 Energy production, one of the pillars of Abengoa’s business model, allows it to contribute actively to climate change mitigation and the transition to an emission-free energy model. Total energy production from different energy sources in 2014 was 578,046,832 GJ, distributed as follows: Direct energy production (GJ) Biofuels 57,175,927 Biomass 7,061.97 Electricity 3,116,148.02 Thermal 2,465,208.98 Another fundamental aspect of fulfilling Abengoa’s sustainability policies and objectives is the implementation of measures to promote energy efficiency and emissions abatement in company operations and processes. Below, there is a list of the most relevant initiatives implemented in 2014: Savings initiatives 2014 Initiative Benefit Energy saving by means of changes introduced in the purification column feeding system Reduction of consumption of up to 5,463.91 MWh HHV of natural gas Maintaining the energy management system (UNE-EN ISO 50001) Reduction of CO2 emissions into the atmosphere Adjustment of operation conditions of fermentation, equipment, boilers, evaporators and blending tanks in plants Reduction of energy consumption of all the production process equipment Saving or investment (€) 3,256 ABENGOA BIOENERGY page 47 CSR report 2014 | 07 Environment G4-DMA, G4-EN6, G4-EN7, G4-EN8, G4-EN9, G4-EN10, G4-EN30, Several initiatives related to business travel and commuting to work have been implemented in order to reduce indirect energy consumption, such as contracting buses for employee transport and promotion of the use of bicycles as a sustainable and healthy transport means. Moreover we have carried out a more efficient management of the supplier portfolio. Water: efficient use 2012 2013 2014 River water 8,993,795 8,084,540 10,348,474 Underground water 3,871,654 3,923,772 5,890,558 Mains water 2,645,927 2,977,408 2,549,253 Used water Water is a basic natural resource with unequal distribution and access worldwide. Water management at Abengoa therefore focuses on efficient water use, avoiding competition with human consumption and minimizing the impact on protected water bodies. Biofuel production processes account for most of the water used by Abengoa Bioenergy. It comes mainly from surface water and third party supply. The company’s top sustainability policy priority is the reduction of the amount of water used which can be partially achieved by reusing it in all activities not requiring drinking water quality. Water used by type of use (m3) 2013 2014 14,936,814 22,286,148 Refrigeration 16,316 29,956 Sanitation 32,589 29,589 Process Water use by source (m3) 3,557,407 “Used water” refers to the industrial process water reused in Brazil as fertilizer in the farmland of the farming companies of Abengoa Bioenergia Brazil. The amount of water reused in processes has been 134,224.82 m3, accounting for 0.6 % of the total volume of water used in Abengoa Bioenergy. If we include the “used water” used as fertilizer by the farming companies in Brazil the share rises to 16 % of the total amount consumed for all purposes. Abengoa identifies the origin of all its water sources to verify that none of them is included in the Ramsar list of wetlands. Moreover, in 2014 no especially sensitive source or any source accounting for more than 5 % of the total annual consumption was recorded. Regarding water consumption reduction initiatives, the following should be noted: ›› The bioethanol plant Ecocarburantes Españoles, located in Murcia (Spain), developed a modification on the water outlet resulting in a decrease of tank inflow by 4 m3/h. This action had a cost of € 25,200. ›› Bioethanol plants in Brazil implemented actions to reduce their water consumption by 1 m3 per ton of processed sugarcane, which required an investment of € 155,085. ABENGOA BIOENERGY page 48 CSR report 2014 | 07 Environment G4-EN11, G4-EN12, G4-EN13, G4-EN14 Biodiversity Abengoa Bioenergy does not carry out any operations on owned, managed or leased land located in rich biodiversity areas. The only exceptions to this premise are the following: Affected biodiversity areas Country of location of the protected or high-value biodiversity area Affected protected area (ha) Total protected area (ha) Position of facilities regarding protected area Type of operation Type of protected area Protection status Affected species and risk levels Brazil 0.34 1.64 Inside Extraction Sweetwater ecosystem Permanent conservation area Not measured for the period Brazil 0.20 0.20 Inside Extraction Sweetwater ecosystem Permanent conservation area Not measured for the period United States 0.14 0.45 Contains part of it Production Sweetwater ecosystem Wetland Bats mussels, snails and turtles Abengoa Bioenergy’s information system has not identified any significant impacts on biodiversity in protected natural spaces or unprotected areas with a high biodiversity, resulting from activities, products and services in protected areas and in non-protected areas with a high biodiversity. No effect to species included in the IUCN Red List has been identified; therefore no strategies or actions have been implemented for managing impacts on biodiversity. ABENGOA BIOENERGY page 49 CSR report 2014 | 07 Environment G4-DMA, G4-EN15, G4-EN16, G4-EN17, G4-EN30 GHG emissions Emissions resulting from Abengoa Bioenergy’s activities are accurately detailed and classified by the results of the greenhouse gas (GHG) emissions inventory Abengoa has been calculating since 2008. It is managed by an integrated in-house tool called SMIS (sustainability management integrated system). The analysis is structured based on scope and sources and it includes the emissions from biomass operations. This register has been widely disseminated so that other companies can also put the focus of their climate change policies at the center of their activities and interests. The following elements have been considered in GHG emission calculations: ›› Direct emissions from all Abengoa Bioenergy’s sources (combustion, process, transport and fugitive emissions). ›› Indirect emissions from steam, electric and thermal energy purchased and those from home-work commuting. ›› Losses in the distribution and transport of electric energy and emissions along the value chain of the fuels consumed in the generation of purchased electric energy. emissions and abatement reports. The information shown below is the same that has been included in the GHG emissions report verified by AENOR in 2014. GHG emissions (t CO2-eq) Emissions 2012 2013 2014 Direct emissions 1,707,006 1,514,706 1,589,456 (scope 1) 1,707,006 1,514,706 1,589,456 Direct emissions from Biomass (scope 1)* 2,916,564 2,998,862 3,444,618 Indirect emissions (scope 2)** 369,390 339,596 348,570 Indirect emissions (scope 3)*** 76,745 98,550 57,586 Supplies (scope 3) 2,566,956 2,296,556.6 235,1371.7 Note *: According to the GHG Protocol corporate standard. Note **: Including emissions from purchased steam, electric and thermal energy. Note***: Including emissions from business travel (2,277.05 t), home-work commuting (1,663.64 t), losses in electric energy transport (13,664.27 t), emissions along the value chain of fuel consumed in the generation of purchased electric energy (39,981.16 t). Likewise, emissions from the combustion or processing of biomass are also accounted for. The calculation of emissions has followed the methodologies set forth by the Intergovernmental Panel on Climate Change (IPCC) and the GHG Protocol. Where possible, fuel-specific emission factors have been used; in some cases values of the national GHG inventories of the countries in which Abengoa Bioenergy operates have been included, otherwise the generic values published by the IPCC have been used. Abengoa’s emissions management system is verified every year externally according to the ISO14064 Standard, an international environmental certification that provides creditability & assurance to greenhouse gas The greenhouse gas inventory is a tool that guarantees Abengoa Bioenergy’s responsibility and efficiency in combating climate change. All Abengoa subsidiaries in all geographic areas demonstrate their commitment by the full accounting of their emissions as opposed to other local scope footprint analysis techniques. ABENGOA BIOENERGY page 50 CSR report 2014 | 07 Environment G4-EN15, G4-EN16, G4-EN17, G4-EN19, G4-EN20, G4-EN21 Other atmospheric emissions Emissions measurement in Abengoa Bioenergy’s inventory has clear advantages as compared to other instruments, since it is: By having a detailed knowledge of its emissions Abengoa can set quantitative reduction targets assessing progress and effectiveness of implemented actions. Emissions other than CO2 are as follows. ›› Comprehensive in their consolidation perimeter and scopes. ›› Subject to internal and external verification. It is therefore a global model supporting emission reduction targets and it also involves suppliers in climate protection policies. Atmospheric emissions (t) The maturity of the emissions management system within the SMIS tool has allowed for the establishment of emission reduction plans and the development of CO2 labelling of the products and services we supply. The most relevant data for 2014 are listed below: Initiatives to reduce greenhouse gas emissions Elimination of sugarcane straw burning after harvest (Abengoa Bioenergia Brasil) Estimated reduction (t CO2-eq) 40,474.98 Reuse of CO2 from fermentation. 30 % reduction of direct CO2 emissions from biomass operations as compared to 2012 (Abengoa Bioenergy France) 28,000 Capture of CO2 from fermentation (Biocarburantes de Castilla y León) 14,000 Reduction of natural gas consumption (Biocarburantes de Castilla y León, Ecocarburantes Españoles, Abengoa Bioenergy Indiana) 8,594 2012 2013 2014 NOx 5,435 5,925 3,872 SOx 212 248 291 CO 9,647 14,757 10,160 HAP – 32 32 VOC 3,321 333 432 Particles 1,993 2,161 2,801 Other 16,698 3,712 4,791 Total (t) 37,307 27,169 22,378 Emissions of ozone depleting substances in 2014 were zero. This is due to the fact that ozone depleting substances are limited to the amounts used in refilling refrigeration equipment during preventive or corrective maintenance; therefore, such amounts depend on the requirements detected during such activities. ABENGOA BIOENERGY page 51 CSR report 2014 | 07 Environment G4-DMA, G4-EN22, G4-EN23, G4-EN24,G4-EN25, G4-EN26 Discharges and spills No incidents involving discharges or spills with environmental impacts have been recorded in Abengoa Bioenergy’s information system in 2014. Therefore, there have been no costs in sanctions of damage mitigation measures. Abengoa Bioenergy is aware of the fact that proper environmental management requires an adequate treatment of effluents or process water in its facilities in order to minimize its environmental impacts. To this end all the companies that, due to their activities, may have a negative impact on the status of the water they use have implemented an adequate treatment before they are discharged into a water stream or sanitation network. All discharges are subject to permits and they are controlled by regulatory entities to ensure conformity. The following table shows the effluents and wastewater discharges from the activities of Abengoa Bioenergy. 2012 2013 2014 792,852 722,640 605,430 – – – 4,435,889 2,926,849 3,382,532 Discharges to land infiltration (m3) – – – Diffuse or undefined land discharges (m3) – – – Delivery to other Abengoa companies (m3) – – – 3,395,939 3,540,232 3,582,872 825,158 2,259,249 2,938,105 9,449,838 9,448,970 10,508,939 Discharges to sanitation networks (m3) Discharges to external wastewater treatment facilities (m3) Discharges to surface water bodies (m ) 3 Delivery to third parties for reuse (m3) Discharges to the environment (steam) (t) Total Abengoa Bioenergy, being part of Abengoa, manages its daily activities with a focus on minimizing waste generation. Its priorities are recycling and reuse over any other option, as well as using waste for energy production rather than disposing it in landfills. Controlling the waste it produces enables the company to reduce it and improve the efficiency of its production processes. Next there is a summary of the most significant waste produced by Abengoa Bioenergy in its activities classified according to its final destination and to whether they are hazardous or not. Discharges (m3) Type Waste Non-hazardous waste Non-hazardous waste (t) Type 2012 2013 2014 351,783.48 2,213.98 782.60 Composting 1,382.02 356.33 1,400.49 Incineration 2,100.74 34.15 30.46 Recycling 5,274.11 4,353.39 3,337.83 Reuse – 390.12 9,148.15 Lanfill 179.75 165.50 1,119.24 Other 9,835.05 6,934.79 7,749.22 Total 370,555.14 14,448.27 23,567.99 Onsite storage ABENGOA BIOENERGY page 52 CSR report 2014 | 07 Environment G4-EN23, G4-EN25, G4-EN26, G4-EN27, G4-EN28 Products, services and transportation Hazardous waste Abengoa provides an exhaustive control over the impacts of its activities until the end of life of the products and services provided: biofuels and DGS. Hazardous waste (t) Tipo 2012 2013 2014 Onsite storage 3.53 8.13 3.12 Composting – – 852.14 Incineration 86.19 56.02 7,695.46 454.20 171.11 151.33 – 170.86 135.87 0.09 0.10 0.05 Other 468.46 2,480.36 225.61 Total 1,012.45 2,886.58 9,063.56 Recycling Reuse Landfill The changes over previous years are mainly due to changes in plant production requirements, changes in waste treatment processes and differences in classification and sorting out; therefore, a strict comparison to previous years is not possible. Inadequate transport of hazardous waste, especially to countries lacking domestic regulations and infrastructures to treat them, may entail a risk both to human health and to the environment. Therefore, the company guarantees that these activities are carried out by certified waste managers and analyzes carefully its hazard level and final destination. In 2014, 2.35 tons of hazardous waste were transported in Spain and 19.48 tons in Brazil. Due to their specific nature, it has not been possible to identify initiatives aimed at mitigating the environmental impact of the products and services sold and placed in the market that can be recovered at the end of their useful life and no specific measures have been implemented to reduce the potential impact of such products and services. Notwithstanding, concerning the recovery of products and packaging placed in the market in 2014, 3,386.5 t of carbon dioxide from fermentation have been captured and marketed, replacing carbon dioxide from fossil sources. In 2014 no significant impacts have been identified in the Abengoa Bioenergy information system resulting from transportation of products and other material goods used for the organization’s activities or from employee transportation. RBSA Certification The RBSA Scheme has been designed as a mechanism to verify compliance with Directive 2009/28/EC on the promotion of the use of energy from renewable sources. The development and ulterior approval of the RBSA by the European Commission has evidenced the efforts devoted by Abengoa Bioenergy to date to promote the production of sustainable fuels. Likewise, the fact that it was among the first ones approved in the European Union is a proof of its commitment to the promotion and use of renewable energies. ABENGOA BIOENERGY CSR report 2014 | 07 Environment page 53 G4-EN27 The RBSA Scheme applies at global scale: its scope covers all types of biomass and preprocessed biomass, as well as all type of biofuels. The Scheme identifies and defines the different economic agents. This includes all the elements in the biomass / feedstock supply chain, biofuels processing units or conversion plants and all the elements in the biofuel supply chain. The economic agents that make up the biomass supply chain are: Agricultural Production Units, First Collector Suppliers and Intermediate Biomass Suppliers. All economic operators in each area must show proof that they comply with the requirements of the RBSA Scheme before they start operating under it. The RBSA Scheme lays down all the binding sustainability criteria every economic agent must meet, and also establishes a recurrent certification system for compliance levels. The transposition of the Renewables Directive is expected to come into force in Spain in 2015. This should lead to an increase in the production and marketing of RBSA biofuel in the country. In 2014, Abengoa Bioenergy continued working with the same high standards and technical quality it has evidenced in previous years. One of the new action lines of the company will be the progressive adaptation of the scheme and its technology solutions to new regulatory developments in the field of second-generation biofuels and biofuel quality. In parallel to maintaining and improving the RBSA Scheme we will continue certifying new feedstocks and calculating greenhouse gas (GHG) emissions for the new technologies the industry is developing. Finally, the RBSA Scheme will keep adapting to include any requirements demanded by the market, always retaining its high standards and rationality. Where necessary, any new regulatory aspects will be incorporated into it in order to qualify feedstocks and biofuel for legal purposes. Likewise, work with other Voluntary Schemes will continue to ensure consistency, coherence and guarantee in complying with the Renewables Directive and its implementation at national level. Throughout the next year of operations, the RBSA Management Team will keep focusing its efforts along the two same lines it has worked in: on the one hand, providing the necessary support to already certified agents so that they can expand their scope if they so choose; and on the other, continuing work in our RBSA Dissemination Plan in those areas that show a high potential for expansion. We will keep monitoring already certified agents to address any potential incidence and improve both the Scheme and its management process. Some of the top priority geographic areas in our dissemination plan are other European grain-producing countries, such as Bulgaria, Romania and Russia. We will make emphasis on those areas in which the technology developments in the Scheme can provide benefits to local producers (Brazil, United States, etc.). On the other hand, we consider that the update of the Biofuel Quality Directive in Germany, which will reward biofuels with lower greenhouse gas emissions, will place our Scheme in a privileged position: our emissions calculation tool optimizes data sources for calculation and provides a greater detail as far geography is concerned; therefore, it results in emission values for feedstock which are lower and closer to the real values than the default values published by the European Commission. On the other hand, we intend to incorporate into the RBSA standard the protection of human rights of the workforce employed in gain farming, something that Abengoa Bioenergy has already implemented for the suppliers of all the materials procured by the company. ABENGOA BIOENERGY CSR report 2014 | 07 Environment page 54 G4-DMA, G4-EN29, G4-EN31 Noise Noise pollution occurs when there is an excessive noise that alters the normal conditions of a given environment. Unless properly controlled this type of pollution can severely damage people’s quality of life. Abengoa Bioenergy conducts periodical noise measurements in its facilities to keep a strict control of its noise emissions. According to the information contained in Abengoa Bioenergy’s information register, no noise pollution incidents were recorded in 2014 and no noise mitigation initiatives had to be implemented. Odor The concept of odor pollution has gained importance in recent years. Despite not entailing risks for people’s health, this type of pollution causes discomfort that has an impact on people’s quality of life. In 2013, continued complaints for bad odors led to sanctions imposed by the authorities and to an increase of the political pressure, associated to high media attention in television, social media and journals. This led to a negative image of Abengoa Bioenergy Netherlands and some local policymakers even requested the closure of the plant to the environmental authorities. The lack of transparent communication with stakeholders ended up in a problem with the entire community. In 2013, Abengoa Bioenergy Netherlands started to develop a communication strategy focusing on all stakeholders (press, residents, policy-makers and authorities) being aware of the negative impact of its poor communication, and this campaign continued in 2014. Abengoa is a company with a great environmental value, but this is barely known in the Netherlands. Only some small groups know that the company is committed to sustainable development. As opposed to other companies, Abengoa Bioenergy Netherlands has no followers in the Dutch society and media. Companies with similar impacts enjoy much greater support thanks to their closer relationship to policy-makers, media and the community. Therefore, Abengoa Bioenergy Netherlands has decided to change its communication strategy seeking a more open and proactive communication with the community. The purpose of the new communication strategy was to disclose to the community the solution of the bad odor problem, showing to society and authorities that Abengoa Bioenergy Netherlands is environmentally responsible. It has succeeded in both reducing the political pressure on the plant and mitigating the risk of its temporary closure. Although all of these actions have quickly achieved a positive and constructive result, Abengoa Bioenergy Netherlands was fined € 1,260,000 in 2014 for the same odor problem, after a total of 234 complaints were received. Environmental expenses and investments Evaluation of the costs derived from environmental mitigation and protection enables Abengoa to assess the efficiency of its environmental initiatives and decide where to focus its environmental investments. ABENGOA BIOENERGY page 55 CSR report 2014 | 07 Environment G4-EN31 Environmental expenses and investments in 2014 are detailed below: Environmental expenses and investments (€) Type 2012 2013 2014 1,194,903 898,087 1,093,516 Emission management, treatment and measurement 119,318 1,005,564 5,510,266 Costs from purchase and use of emission certificates 446,841 128,905 209,595 Depreciation of specific equipment; maintenance, materials and services required for their operation 87,732 75,951 75,951 Environmental liability insurance 51,399 72,348 46,588 Cleaning expenses, including spill remediation expenses 2,619 7,358 8,723 415,631 709,218 495,102 Staffed employed in education and training 17,911 20,926 14,769 External certification of environmental management systems 66,820 50,917 60,103 481,214 837,265 531,200 0.0 25,360.7 27,224.2 567,365 991,138 1,383,866 10,011 1,298 3,252 – 12,000 – Waste treatment and disposal External environmental management services Staff allocated to general environmental management activities Cleaner technology installation expenses Other environmental management expenses Environmental training Research and development ABENGOA BIOENERGY CSR report 2014 08 Corporate governance page 56 ABENGOA BIOENERGY page 57 CSR report 2014 | 08 Corporate governance G4-34, G4-35, G4-36, G4-37, G4-38, G4-39, G4-40, G4-41, G4-42, G4-43, G4-44, G4-45, G4-46, G4-47, G4-49, G4-50, G4-52, G4-53, G4-55, G4-LA12 Board of directors Board meetings The board of directors of Abengoa Bioenergy was established in July 2007. As of end of 2014 it was made up by a president, ten directors and a non-board member secretary, ensuring a diverse and plural composition. The board’s committees meet as often as required to fulfill their duties, and at least twice a year. The meetings are called by the president, either on its own initiative or upon request of any of its members. Committee meetings are valid whenever all its members are present and they decide to hold a committee meeting. However, if a member cannot attend a meeting he can delegate his/her vote on any other director. Javier Benjumea Llorente President Javier Garoz Neira CEO Manuel Alejandro Blanco Losada ›› Director ›› Appointments and compensation committee ›› New technologies committee Juan Verde Suárez ›› Director ›› Appointments and compensation committee ›› New technologies committee Javier Rupérez Rubio ›› Director ›› Appointments and compensation committee ›› Audit committee ›› New technologies committee Marcos Ramírez Silva ›› Director ›› Audit committee ›› New technologies committee Luis Solana Madariaga ›› Director ›› Appointments and compensation committee ›› Audit committee ›› New technologies committee Heather R. Zichal ›› Director ›› Audit committee ›› New technologies committee Santiago Seage Medela Director Manuel Sánchez Órtega Director Salvador Martos Barrionuevo Non-board member secretary Decisions shall be approved by a majority vote of attending directors. The board’s committees are made up by three non-executive directors designated by the board of director for a period not longer than four years. The members’ mandate can be renewed for one period of the same duration. The secretary of the board of directors acts as secretary of the committee. Board meetings ›› Appointments and compensation committee ›› Audit committee ›› New technologies committee Appointments and compensation The tasks and competences of the appointments and compensation committee are the following: ›› Reporting to the board of directors appointments, reelections, cessations and compensations of the board and its members, as well as the general compensation and incentive policy for board members and senior managers. ABENGOA BIOENERGY page 58 CSR report 2014 | 08 Corporate governance G4-34, G4-35, G4-36, G4-37, G4-38, G4-39, G4-40, G4-41, G4-42, G4-43, G4-44, G4-45, G4-46, G4-47, G4-49, G4-50, G4-52, G4-53, G4-55 ›› Providing previous reports on all the proposals submitted by the board of directors to the general shareholder meeting for appointment, retirement of resignation of board members including the cases of cooptation by the board of directors. ›› Drafting an annual report of the activities of the appointment and compensation committee’s activities. ›› Assessing the competency, knowledge and experience required for board members the board; defining the aptitudes and skills required from candidates to fill vacancies, and assessing the time and dedication required for proper performance of their obligations. ›› Submitting proposals to the president on appointments and dismissals of senior managers of the board. ›› Reporting on director and senior management compensation policy. ›› Reporting to the board on the individual compensation of each director and the approval of the agreements entered into by the company with each director. ›› Ensuring compliance with the compensation policy established by the company. ›› Advising the president or CEO, especially on matters connected to executive directors and senior managers. ›› Analyzing the proposals made by directors in order to take into account potential candidates to fill vacancies in the board, as well as potential candidates for vacant positions in the company Appointments and compensation ›› Mr. Juan Verde Suárez (president) ›› Mr. Javier Rupérez Rubio ›› Mr. Luis Solana Madariaga ›› Mr. Manuel Alejandro Blanco Losada Audit committee The tasks and competences of the audit committee are the following: ›› Reporting annual accounts as well as any quarter and half-year financial statements that have to be submitted to the parent company, shareholders, financial institutions, public and private organizations, etc.; such reports shall include information on internal control systems, control of compliance through internal audits, and, where applicable, accounting criteria. ›› Reporting to the board any changes in accounting criteria, including any on and off-balance sheet risks. ›› Providing information at the general shareholder meeting on any matter raised by shareholders within their area of competence. ›› Proposing to the board of directors the appointment of external auditors. ›› Supervising internal audits. The committee shall have full access to the internal audit and shall be heard during the selection, designation, renovation, dismissal and appointment processes of its manager and in the establishment of his/her compensation. It shall also report the budget of this department. ›› Being aware of the corporate financial reporting process and the internal control system processes. ›› Meeting with external auditors to receive information on any matters that may cause them to enter into a conflict of interests, as well any other issue related to the implementation of the financial auditing process. ›› Summoning any other board members deemed appropriate to committee meetings, and providing them with information on the agreements made by the audit committee. ›› Drafting an annual report of the audit committee’s activities, which shall be included in the management report. ABENGOA BIOENERGY page 59 CSR report 2014 | 08 Corporate governance G4-34,G4-35, G4-36, G4-37, G4-38, G4-39, G4-40, G4-41, G4-42, G4-43, G4-44, G4-45, G4-46, G4-47, G4-52, G4-53, G4-55 Audit committee ›› Mr. Javier Rupérez Rubio (president) ›› Mr. Marcos Ramírez Silva ›› Mr. Luis Solana Madariaga ›› Ms. Heather Zichal New technologies committee The tasks and competences of the new technologies are the following: ›› Reporting to the board of directors on the status of new technology developments in biofuels. ›› Providing information in advance on all proposals the board of directors may submit to the general shareholder meeting for decisions on new applicable technologies. ›› Reporting and advising on new technology investment policies. ›› Drafting an annual report of the activities of the new technologies committee’s activities and of new developments in the field. New technologies committee ›› Mr. Luis Solana Madariaga (president) ›› Mr. Marcos Ramírez Silva ›› Mr. Javier Rupérez Rubio ›› Mr. Javier Verde Suárez ›› Mr. Manuel Alejandro Blanco Losada ›› Ms. Heather Zichal The tasks and competences of the appointments and compensation Comittee are the following: ›› Reporting to the board of directors appointments, reelections, cessations and compensations of the board and its members, as well as the general compensation and incentive policy for board members and senior managers. ›› Providing previous reports on all the proposals submitted by the board of directors to the general shareholder meeting for appointment or cessation of board members including the cases of cooptation within the board of directors. ›› Drafting an annual report of the appointment and compensation committee’s activities. ›› Assessing the competency, knowledge and experience required at the board; defining the skills and tasks required from candidates to fill vacancies, and assessing the time and dedication required for proper performance of their obligations. ›› Reporting the appointments and dismissals of senior managers proposed by the CEO to the board. ›› Reporting to the board on gender equality issues. ›› Reporting to the board on director and senior management compensation policy. ›› Reporting to the board on the individual compensation of each director and the approval of the agreements entered into by the company with each director. ›› Ensuring compliance with the compensation policy established by the company. ›› Advising the president or CEO, especially on matters connected to executive directors and senior managers. ›› Analyzing the proposals made by directors in order to take into account potential candidates to fill vacancies in the board, as well as potential candidates for senior management positions. ABENGOA BIOENERGY page 60 CSR report 2014 | 08 Corporate governance G4-51, G4-52, G4-53, G4-55, G4-SO3, G4-SO4, G4-SO5, G4-SO7 Compensation and other benefits Transparency and fight against corruption The total amount paid in 2014 for board membership to the directors of the parent company accounted for € 262,000 in terms of compensation and € 5,000 in terms of allowances. The company has not undertaken any obligations or credits for any concept towards the members of the board of directors at the end of the 2014 fiscal year. Abengoa Bioenergy complies with the criteria and systems of Abengoa regarding transparency and fight against corruption, and has decided to include in its professional conduct code a specific statement of accession to the United Nations convention against corruption approved by the UN General Assembly in 2003. Amounts paid to the board of directors (K€) Allowances for attendance to meetings and other benefits as directors Compensation for membership to committees of the board of directors Total 5 262 267 No advanced payments or credits have been made to the members of the board of directors. Likewise, no obligations to them have been assumed in the form of guarantees. Additionally, in the 2014 fiscal year the compensation paid to the company’s senior management (including compensation for their work as senior managers of those members of the board of directors that are part of the senior management of the company) accounted for € 3,878,000 (€ 3,023,000 in 2013). In 2013 and 2014 there have not been any direct or indirect conflict of interest situations according to the terms set forth in article 229 of the Spanish Corporations Act. The aim of this convention is to promote and strengthen measures aimed at preventing and combating corruption more effectively; promote, facilitate and support international cooperation and technical assistance in the prevention of and fight against corruption, including the recovery of assets; promote integrity, accountability and due management of public affairs and public assets. Last year the internal audit department of Abengoa Bioenergy issued 99 audit reports, including results of reviews and analyses of risks related to corruption in the companies classified as material. Likewise, seven legal audits have been carried out, and although they do not include specific analysis and risk control systems, they complement audit reports and help to detect situations that may be classified as corruption. Abengoa Bioenergy has not recorded, through its information sources, any incident related to corruption; there have been no incidents related to monopolistic or anti-competition practices and no significant sanctions have been imposed in 2014 for non-compliance with laws and regulations. ABENGOA BIOENERGY page 61 CSR report 2014 | 08 Corporate governance G4-52, G4-53, G4-55, G4-PR9, G4-SO3, G4-SO4, G4-SO5, G4-SO6, G4-SO7, G4-SO8 Abengoa Bioenergy has not acceded to any standard or voluntary code on marketing, advertising or other promotional or sponsorship activities, but it has a demanding and strict internal control procedure for external communication, which is set forth in the company’s internal regulations. This control system implies the implementation of a chain of internal authorizations that ultimately reach the company’s president. All relevant department managers must authorize and complete all information to be disclosed, which ensures that all the communication issued by the company complies with the corporate principles and values and do not infringe its code of conduct. Public position of the company Abengoa Bioenergy becomes involved in scientific technological and cultural events that are of interest for the company and are held in the areas, cities or regions where the company operates. Likewise, lobbying or similar activities are carried out only by supporting the professional associations existing in each of the geographic areas where Abengoa Bioenergy operates. No contributions, either in cash or in kind, have been made in 2014 to political parties or institutions connected to them in any of the geographical areas in which Abengoa operates. No corruption incidents have been detected in the activities of the company in this field. There have been no incidents related to monopolistic or anti-competition practices. In the reporting year no fines or sanctions have been recorded for non-compliance with laws and regulations. Risk control and high management standards Being a subsidiary of Abengoa, Abengoa Bioenergy’s risk management structure is based on three fundamental pillars: ›› Common management systems, which are useful to mitigate business risks. ›› Internal control procedures on financial reporting designed according to SOX (Sarbanes-Oxley Act), to mitigate the risks associated to financial information reliability. ›› Abengoa’s universal risk model, is used to measure the company’s risk exposure based on its likelihood and its impact on all categories (strategic, legal and operational risks). It provides online risks maps by means of automatic connection to information in real time. These elements make up an integrated system allowing for proper management of risks and controls at all organizational levels. It is a life system that is undergoing constant changes to stay aligned with the business reality. Abengoa Bioenergy has implemented its internal control system of financial reporting according to the US Sarbanes Oxley (SOX) standard. Moreover, it has a risk management system whose design and effective implementation has been carried out under ISO 31000, and has been audited both at corporate level and for the different business groups, as in the case of Abengoa Bioenergy. On the other hand, Abengoa has an anticorruption compliance system in addition to the one mentioned in the strategy section above, a Corporate Social Responsibility Strategic Plan (PERSC) with the 2020 horizon and impact reduction targets. ABENGOA BIOENERGY CSR report 2014 | 08 Corporate governance page 62 G4-14 Risk mitigation plans A corporate social responsibility (CSR) risk assessment was carried out in 2014 in order to identify, supervise and control potential risks in CSR matter affecting Abengoa Bioenergy’s facilities. This assessment is carried out on an annual basis to find out the specific risks affecting each of the facilities considered to be material. In 2014, seven facilities of Abengoa Bioenergy were considered to be material for the purpose of such assessment: four of them are located in the United States (Abengoa Bioenergy Biomass of Kansas, Abengoa Bioenergy Indiana, Abengoa Bioenergy Illinois and Abengoa Bioenergy Corporation-York) and two in Europe (Ecocarburantes Españoles and Abengoa Bioenergy France). The risk analysis comprises a set of 27 risks related to relevant aspects in responsible business management, such as labor practices, occupational health and safety, supply chain, social commitment and local impact, environmental and ethical management, integrity and compliance. These 27 risks have been assessed by plant managers and their stakeholders by means of a questionnaire, in which risks are rated as high, medium and low both internally and externally, and we have requested additional information the reason for such rating. Abengoa Bioenergy established plans with mitigation and prevention measures for the risks that have been identified. A risk mitigation plan was implemented in 2014 in the Abengoa Bioenergy Netherlands plant, which included the following actions: ›› Internal meetings to discuss corporate social responsibility matters, such as environment, safety and health, as well as to enhance knowledge on the company’s internal NOC rules among Abengoa’s employees. ›› Dialogue plan with employees to design mitigation actions for risks related to workers. ›› Meetings and external lectures on the company’s activities, the importance of biofuels for the preservation of the environment, etc. ›› Leisure time activities with employees outside of the plant to enhance community spirit, such as barbecues, sports evenings, family days and special open doors days for employee relatives. ›› Open doors days for groups from local communities, schools and University of Rotterdam students, to introduce them to Abengoa’s commitment to the environment. ›› Improving the company’s perception through news pieces in local media, reports and publication of data and results highlighting the benefits the company provides to the local and the overall environment. ›› Abengoa Bioenergy Netherlands has promoted an employee stabilization and retention plan to retain talent, including conversion of temporary employment contracts into indefinite contracts, retention plans for critical positions and a bonus plan. ›› To mitigate the risks identified in the field of occupational health and safety and within the Rainbow project, in addition to training actions and emergency plans, Abengoa Bioenergy Netherlands ›› To address the risk of negative perception by the community due to the odor problem, and to improve plant performance a RTO (thermal oxidation equipment has been installed. It is already in operation and work to close fermentation valves has been completed in 2014. The purpose of these plans is to mitigate the risks that have been identified and structure the dialogue between the company and the main opinion-makers in the risk matters that have been identified. ABENGOA BIOENERGY CSR report 2014 09 People page 63 ABENGOA BIOENERGY page 64 CSR report 2014 | 09 People G4-57 Dialogue channels Abengoa Bioenergy’s relationship with its stakeholders (employees, customers, suppliers, shareholders, society and local communities where the company has operations) continues to develop through transparent and trust-based communication channels. The key to ensuring the company’s stakeholders embrace its commitment to sustainable development and performance is communication. The primary aim of Abengoa’s communication efforts is to strengthen the company’s relationship with, and uphold commitments to, all its stakeholders. By achieving this aim, Abengoa and its stakeholder work together in pursuit of common interests, which is an essential part of addressing the present and future challenges of the company. Society: commitment to meeting the needs of present and future generations through products and services that ensure sustainable development. Local communities: commitment to the sustainable development and growth of the communities where Abengoa is present and operates. Shareholders: Customers: commitment to creating sustainable value. commitment to achieving maximum satisfaction through quality products and services. Employees: Suppliers: commitment to attracting, retaining and developing talent and reconciling professional and personal life. commitment to maintaining a supply chain that generates the highest levels of trust and mutual benefit. ABENGOA BIOENERGY page 65 CSR report 2014 | 09 People G4-57 Talking to our stakeholders Abengoa Bioenergy is fully aware of the specific characteristics each of its stakeholders and therefore establishes common and specific channels for dialogue in order to communicate with each of them. Company-stakeholder dialogue channels Stakeholder-company dialogue channels ›› Abengoa’s and Abengoa Bioenergy’s corporate websites ›› World Biofuels Conferences ›› Press advertising campaign to defend biofuels ›› Public presentations (roadshows) ›› Publication of quarterly reports ›› Quarterly presentation of results via audio and video systems accessible from Abengoa’s website ›› Query space following the presentation of results ›› Annual report ›› Press releases ›› Investor relations department ›› Shareholder mailbox ›› Satisfaction surveys ›› Public presentations (roadshows) ›› Meetings with analysts and investors ›› Quarterly presentation of results via audio and video systems accessible from Abengoa’s website ›› Query space following the presentation of results ›› Investor visits to company facilities ›› External whistleblower channel ›› Annual report ›› Opinion surveys ›› Interviews ›› CSR mailbox ([email protected]) Corporate social media: Abengoa blog, Twitter, Linkedin, Facebook, Youtube, Instagram, Pinterest, Google +, Slideshare Corporate social media: Abengoa blog, Twitter, Linkedin, Facebook, Instagram, Pinterest, Google +, Slideshare Stakeholder Employees Shareholders Stakeholder Company-stakeholder dialogue channels Stakeholder-company dialogue channels ›› Abengoa’s and Abengoa Bioenergy’s corporate websites ›› Corporate intranet: Connect@ ›› Employee self-service ›› Welcome manual ›› Two-monthly gazette ›› Human Resources spokespersons ›› Health and Safety Committee ›› Works council ›› Equal treatment and opportunities committee ›› Departmental seminars and talks ›› Mailings ›› People Center: IT tool for employees ›› Colabora: internal cross communication tool ›› Online training through ›› Campus Abengoa ›› Annual report ›› Corporate and business group websites ›› Stakeholder mailbox ›› Corporate intranet: Connect@ suggestion box ›› Employee self-service ›› Satisfaction and work climate surveys ›› Abengoa Easy Management (AEM) computer application ›› Colabora: internal cross communication tool ›› Online training ›› Assessment surveys. 360º manager feedback program ›› Employee social welfare ›› Human Resources spokespersons ›› Health and Safety Committee ›› Works council ›› Equal treatment and opportunities committee ›› Open days ›› Annual report ›› Evaluation interviews ›› CSR mailbox ([email protected]) ABENGOA BIOENERGY page 66 CSR report 2014 | 09 People G4-57 Local communities Company-stakeholder dialogue channels Stakeholder-company dialogue channels ›› Abengoa and Abengoa Bioenergy’s corporate websites ›› Structured procedure for measuring supplier effectiveness ›› Security management system tool ›› Regular visits to suppliers ›› Annual report ›› Satisfaction surveys ›› Structured procedure for receiving supplier information and opinions ›› Abengoa Easy Management (AEM) computer application ›› Security management system tool ›› Stakeholder mailbox ›› External whistleblower channel ›› Annual report ›› Opinion surveys ›› Interviews ›› CSR mailbox ([email protected]) Corporate social media: Abengoa blog, Twitter, Linkedin, Facebook, Youtube, Instagram, Pinterest, Google +, Slideshare ›› Abengoa and Abengoa Bioenergy’s corporate websites ›› Annual report ›› Focus-Abengoa Foundation website ›› Press releases ›› Corporate Social Responsibility Department ›› Meetings with NGOs and education institutions ›› Open days ›› Fairs, forums and conferences Corporate social media: Abengoa blog, Twitter, Linkedin, Facebook, Youtube, Instagram, Pinterest, Google +, Slideshare ›› Communication Department ›› Corporate Social Responsibility Department ›› Meetings with NGOs and education institutions ›› Open days ›› Fairs, forums and conferences ›› Corporate blog ›› CSR mailbox ([email protected]) ›› Evaluation of social action program beneficiaries ›› External whistleblower channel ›› Annual report ›› Opinion surveys ›› Interviews ›› Stakeholder mailbox Corporate social media: Abengoa blog, Twitter, Linkedin, Facebook, Instagram, Pinterest, Google +, Slideshare Stakeholder Society Suppliers Stakeholder Company-stakeholder dialogue channels Stakeholder-company dialogue channels ›› Corporate website ›› Annual report ›› Communication Department ›› Corporate Social Responsibility Department ›› Focus-Abengoa Foundation website ›› Meetings with NGOs, media and education institutions ›› Open days ›› Fairs, forums and conferences ›› Corporate blog ›› Press releases ›› Communication Department ›› Corporate Social Responsibility Department ›› Meetings with NGOs, media and education institutions ›› Open days ›› Fairs, forums and conferences ›› Corporate blog ›› CSR mailbox ([email protected]) ›› External whistleblower channel ›› Annual report ›› Opinion surveys ›› Interviews Corporate social media: Abengoa blog, Twitter, Linkedin, Facebook, Youtube, Instagram, Pinterest, Google +, Slideshare Corporate social media: Abengoa blog, Twitter, Linkedin, Facebook, Instagram, Pinterest, Google +, Slideshare ABENGOA BIOENERGY page 67 CSR report 2014 | 09 People G4-9, G4-LA1, G4-LA12 8.1. Our team Our employees At the end of 2014, Abengoa Bioenergy had a workforce of 4,465 employees, distributed among three geographical areas in which the company operates: the United States, Europe and Brazil. The average critical turnover was 0.79 %. Workforce by age group Workforce 2014 Region % Total Europe 15 % 687 US 10 % 462 Brazil 74 % 3,316 Male employees 16 % 720 Male workers 69 % 3,102 Female Employees 8% 336 Female Workers 7% 307 Europe 0.15 % 1 US 0.65 % 3 Brazil 0.00 % 0 Position Turnover (critical) *NOTE: The figure includes trainees. The number of male employees, excluding trainees, would be 698 and the number of female employees 303. <20 20-30 31-40 41-50 51-60 >60 Europe 3 163 323 135 53 10 United States 1 116 144 104 78 19 Brazil 61 1,016 1,062 699 412 66 ABENGOA BIOENERGY page 68 CSR report 2014 | 09 People G4-DMA, G4-10, G4-EC6, G4-LA1, G4-LA5, G4-LA7, G4-LA12, G4-HR5 Breakdown by region and gender Country Men Women Senior managers Line managers Engineers and graduates Assistants and professionals Workers Trainees Senior managers Line managers Engineers and graduates Assistants and professionals Workers Trainees Europe 37 52 111 32 213 18 6 36 72 58 23 29 United States 22 44 65 25 216 4 4 7 18 29 24 4 Brazil 6 41 111 152 2,673 0 0 8 19 46 260 0 In 2010, Abengoa launched its external whistleblower channel to complement the existing internal whistleblower channel. This channel is used to report any irregularity, breach or conduct contrary to the ethics, law and rules governing the organization. Abengoa adheres to the US Foreign Corrupt Practices Act (FCPA), which regulates the activities of all companies operating in the US and criminalizes companies, officers, directors, employees and representatives of these companies that pay, promise, offer or authorize the payment of anything of value to any foreign official, foreign political party, officials of public international organizations, etc. in order to obtain any improper advantage. Health and safety Abengoa Bioenergy´s occupational risk prevention policy complies with the various health and safety regulations in force in the countries where the company operates, while at the same time promoting the integration of occupational risk prevention as part of the company’s overall strategy through awareness-raising and training.The assessment of risks associated to the different activities of the company leads to specific action plans aimed at preventing occupational accidents and/or diseases among our employees. Thus, in case of detection of any substantial risk immediate corrective action is implemented in work processes or in facilities. In accordance with the company’s prevention policy and common management systems, all Abengoa Bioenergy companies have set up occupational risk prevention and occupational health committees, led by the management in order to integrate occupational risk prevention at all levels of the organization. In 2012, the company set up an occupational risk prevention management committee, which plays a key role in ensuring optimal communication and coordination in this matter in all the geographical areas where the company operates. Main achievements in the United States In 2014, the Abengoa Bioenergy of Illinois plant completed 365 days without lost time or accidents and without injuries; the total number of days without incidents has reached 468 (still ongoing). Since the commissioning of the plant in 2010, Abengoa Bioenergy of Illinois has worked carefully to improve its safety performance. Various safety tactics have been implemented and have been welcomed by employees and all of them were completed at the expected deadlines. Main achievements in Europe The 2014 COASHIQ award for excellent occupational safety in the chemical industry was awarded to Abengoa’s Ecocarburantes Españoles facility. ABENGOA BIOENERGY page 69 CSR report 2014 | 09 People G4-10, G4-EC6, G4-LA5, G4-HR5 Due to the excellent results achieved by Ecocarburantes Españoles in the field of occupational safety in 2013, Abengoa Bioenergy was one of the chemical companies receiving an award at the event held on June 10th in Girona during the 87th general meeting of COASHIQ. The COASHIQ awards recognize the work of safety and health departments and are a clear reflection of best practices by the departments in charge of preventing occupational accidents. with direct application in occupational risk prevention, covering from legal provisions to practical cues; the second provides basic instruction on how to act in case of accidents and/or emergencies. Communications In the corporate context, communication is the matrix which brings together all organizational practices. Strategic management of health and safety communications requires a coherent integration of the different contents, programs and tools existing in the company. An efficient flow of information on occupational risk prevention allows employees to gain a consistent perception of what safety means and prevents the circulation of contradictory messages within the organization. Risk assessment In order to prevent or minimize risk situations inherent to our activities it is necessary to have the best possible knowledge on the nature and severity of the risks that may arise at work, as well as the prevention measures that must be implemented to control them. David Galindo, Manager´s Plant of Ecocarburantes Españoles received a diploma from COASHIQ. Training and preventive culture The company recognizes the necessity to create and develop occupational risk prevention culture and awareness; therefore, it has included in its training plans a specific section pertaining to occupational safety comprising of both generic and specific material. All our collaborators are include in the training plans that have been specifically designed to suit the job they perform at the company. There are two main groups of training courses: the first one focuses on providing specific knowledge Procedures Prevention plans are designed to prevent the occurrence of accidents. They include a series of procedures and instructions that describe how to perform activities or tasks in a safe manner. These documents are the pillars of preventive action and build on the approved corporate occupation health and safety policy. Therefore, their dissemination and correct implementation are key to ensuring effectiveness. ABENGOA BIOENERGY page 70 CSR report 2014 | 09 People G4-10, G4-51, G4-52, G4-53, G4-EC6, G4-LA3 Rainbow Project With the start of the Rainbow project in 2013, a series of action lines were determined that have been continued in 2014, seeking to strengthen safety in Abengoa Bioenergy’s industrial facilities; an initiative that continued throughout 2014. The project’s scope included the company’s three key geographical areas: Brazil, Europe and United States. As a part of the project, each site implements specific actions ranging from physical changes in facilities, to implementation of procedures, or training plans for employees that focusing on furthering health and safety measures. The implementation of the Rainbow Project in Abengoa Bioenergy Netherlands has led to the establishment of the necessary structures in the field of occupational health and safety resulting in the following important improvements in 2014: ›› Elimination of specific risks associated to safety Capex actions: improvements in the access to facilities to prevent risk of falling. ›› Completing and updating the P&IDs in the facilities. ›› Performance of Hazop and SIL studies in the sections required by occupation safety authorities. ›› Improving the access control and surveillance system. ›› Completing industrial safety signaling. ›› Review and optimization of the MOC (Management of change) process. ›› Legal inspections applicable to equipment and facilities. ›› Review and optimization of the Lock Out-Tag Out (LOTO) procedure. Abengoa Bioenergy’s labor policy and commitment to employees In accordance with the corporate social responsibility commitments acquired through adherence to the United Nations Global Compact in 2002, and the undertakings made under the organization’s own Code of Conduct, Abengoa abides by a Corporate Social Responsibility policy integrating a management system inspired by the SA8000 international standard, which guarantees on-going improvement in the company’s social responsibility performance. The commitments under the standard include: ›› Integrating the management of occupational social responsibility in the company’s corporate strategy. ›› Guaranteeing compliance with applicable legislation and other commitments in this area. ›› Promoting the principles of the Global Compact in the company’s sphere of action: partners, suppliers and contractors. ›› Fostering and promoting the personal and professional development of the people in Abengoa, promoting the creation of suitable working conditions and on-going training. Recruiting, hiring, training and promoting the most qualified individuals, regardless of race, religion, color, age, sex, marital status, sexual orientation, national origin and physical or mental disability. Assuring an adequate preventive culture in accordance with the occupational risk prevention policy. ›› Creating the necessary conditions to allow employees to achieve a work-life balance. In 2014, 154 paternity leaves and 41 maternity leaves were requested. Of these, 100% of the men and 98% of the women who requested leave have returned to work. ›› Assessing and reviewing the company’s social performance, reporting transparently on corporate social responsibility matters, and implementing on-going improvement programs. ›› Abengoa Bioenergy is certified by Social Accountability International (SAI) under the SA 8000 international standard in all countries in which it operates: United States, France, Spain, Netherlands and Brazil. ABENGOA BIOENERGY page 71 CSR report 2014 | 09 People G4-DMA, G4-10, G4-51, G4-52, G4-53, G4-EC6, G4-LA9, G4-LA10 Professional Development The environment in which any company currently operates presents characteristics and peculiarities marked by constant evolution and change, requiring them to become more competitive in order to develop. In order to make a difference, Abengoa Bioenergy considers it a priority to turn this competition into one of the determining parameters to ensure innovation, flexibility and responsiveness at all times. The competence management model, as Abengoa Bioenergy’s HR (Human Resources) management model, responds to the company’s need to create value and clear competitive advantages through people. Since competitive advantage is difficult to imitate, its employees are one of the most important assets in order to maintain the company’s market leadership trend; hence, attracting, creating and retaining talent is a top priority. In turn, its entire internal and external selection process is based on this model. Therefore, Abengoa Bioenergy considers training to be a systematic and ongoing process through which it aims to develop, enrich, enhance or modify the conceptual, attitudinal and procedural skills of its employees through training activities. In terms of skills management, the training is designed to improve the technical and general skills of people at work by enriching knowledge, developing skills and strengths and improving capabilities. The excellent performance of an organization requires on-going training and updating. To achieve this, Abengoa Bioenergy is making a substantial effort and dedicating resources to training its personnel in the different areas where such training is required. Finally, Abengoa Bioenergy is involved in these management processes always from a position of respect for the protection of human rights and labor rights, respect for freedom of association and the effective recognition of the right to collective bargaining, the elimination of all kinds of forced or compulsory labor, the effective abolition of child labor and, finally, the elimination of discrimination regarding employment and occupation. In this way, it aligns its labor practices and the professional performance of its employees with the Universal Declaration of Human Rights of the United Nations and its protocols, as well as existing international agreements on social rights. Training Training is essential for the development of Abengoa Bioenergy’s people. For this reason, every year a training plan is designed to meet staff training needs, combining attendance-based and online methodologies in order to adapt to the training requirements of workers. Abengoa’s training plan covers all the necessary topics required to train a team of highly qualified professionals committed to the Abengoa culture. Noteworthy programs include the following: ›› Corporate training: aimed at conveying the Abengoa culture: its values, principles and management model. The corporate topics address key issues such as the company’s strategy, risk model, businesses and leadership vision. ›› General training: aimed at improving each employee’s professional skills in any of the disciplines related to his or her job. ›› Occupational risk prevention training: to increase awareness at different levels on the importance of promoting and respecting occupational safety conditions and using protective equipment. ›› Environmental management training: to help employees understand the organization’s commitment to sustainability. ›› Environmental performance training: relating to the systems supporting the company’s environmental performance: Integrated Sustainability Management System (ISMS) and ISO 14064. Online training on the GHG Inventory. ›› Language training: languages are considered to be a key element in a continually growing global environment. ›› Internships: implemented through the trainees program. ABENGOA BIOENERGY page 72 CSR report 2014 | 09 People G4-DMA, G4-51, G4-52, G4-53, G4-EC6, G4-LA9, G4-LA10, G4-LA11 Training Training Corporate training General training Language training Risk prevention training Internships Total Participants Hours 7,382 26,304 16,530 110,280 1,547 17,244 79,240 336,996 63 66,598.4 104,762 490,824 In the above chart, the value for internships include the trainee employees. In 2014, the average number of training hours was 82.7 hours, excluding internships and trainees. Abengoa Bioenergy has an executive development program and a specific system for performance assessment based on the 360-degrees methodology. In 2012, some 100 professionals from the company were taking part in the program. The company also has a competence management model in place at its companies allowing the integration of individuals in accordance with the strategic objectives of each company, their annual performance assessment and their development. In 2014, around 28 % of employees took part in a performance management program. The objectives set for this year have been achieved, resulting in complete and balanced training activities in line with the company’s strategic objectives, with a clear impact on the company’s commitment to the environment, social responsibility, sustainable development and human rights. The concern for informing and training employees and their families on serious illnesses is constant. Fighting occupational stress is one of the cornerstones of our training program. Professional programs In its professional development model, Abengoa Bioenergy has designed a set of career paths based, in turn, on training plans that aim to develop highly-qualified professionals in key business disciplines, aligned with the corporate culture and best market practices. The following programs are currently being developed: project managers program, project supervisors program, industrial managers program, technological managers program, management skills program, management development program, management communication program, intensive management communication program, worksite managers program, management of direct implementation, alumni program and Abengoa international management forum. Executive development program Independently of the specific professional programs, Abengoa Bioenergy needs a program for key individuals to ensure that it has a highly skilled team capable of undertaking strategic challenges at any given time. For this purpose, it has designed a special executive development program. Employees receive special training that allows them to broaden their executive competencies and skills. This program responds to two needs: the identification of potential leaders and the development of the executive talent of the leaders of tomorrow. The executive development program focuses on making the role of manager attractive and within reach of only the most talented individuals who are able to develop the capabilities, skills and attitudes required to undertake such tasks with excellence. Future goals and challenges ›› Executive Training Program. Since 2012, continuing its strong commitment to improving manager training programs, the company has adopted a new focus on contents and quality improvement, supported by collaboration with the best business schools. ABENGOA BIOENERGY CSR report 2014 | 09 People page 73 G4-DMA, G4-51, G4-52, G4-53, G4-EC6, G4-LA6, G4-LA9, G4-LA10 ›› Strengthen Abengoa University’s alumni community. ›› Continue to strengthen and deploy the concept of flexible compensation, broadening its scope to include new companies and expand the range of products offered. ›› Strengthen the scholarship program. Internships are the ideal vehicle for attracting and developing future professionals. ›› Online training: strengthen and develop new methodologies, making them more accessible, in order to better cater for current mobility needs. ›› Occupational risk prevention: further progress a culture of zero accidents, and establish procedures to enable the global exchange of experiences, goals and improvement measures. ›› Occupational social responsibility (OSR): deepen our commitment to the social responsibility management system, in accordance with the SA 8000 international model, which ensures on-going improvement in the company’s social performance. Abengoa Bioenergy works tirelessly in health and safety matters to guarantee the best conditions in the performance of its activities. Its companies have received OHSAS 18001 Standard Certification. In this respect, the company is currently making improvements to its management systems in order to maximize the reduction of collateral risks for its employees. To strengthen the commitment and awareness of its entire workforce, each company in the group provides health and safety training to each employee in order to adapt their behavior and strengthen compliance with and knowledge of safety standards and their application. Occupational accidents During 2014, the total percentage of absenteeism at Abengoa Bioenergy (disciplinary proceedings, illnesses, accidents and justified and unjustified absences) was 2.68 %. Absenteeism deriving from common illness was 1.66% whereas total absenteeism due to industrial accidents was 0.11 %. The occupational accident rates in Abengoa Bioenergy are remarkably low compared to figures for similar sectors and taking into account the nature of the company’s activities. Thus, the absenteeism frequency rate is below the average values for the industry in each geographical area (number of lost-time accidents per million hours worked); and the seriousness of accident rate is less than 0.15 in Europe and the US (number of working days lost for every thousand hours worked). Every year, Abengoa Bioenergy offers all its employees courses on the common management systems (NOC), in which the rules governing the company are explained and information on updates is provided, with special emphasis on anti-corruption policies and the code of conduct. There is a computer application based on these common management systems that all users can access at any time and which they can use to broaden their knowledge of the organization’s anti-corruption policies and procedures. Likewise, Abengoa’s professional code of conduct can be consulted both on the intranet, to which all employees have access, and on the company’s public website. Modifications to this code are notified to the entire organization without exception or delay. The involvement and commitment of all employees to the on-going improvement of Abengoa’s risk prevention system continue to be the cornerstone of its management system. In order to evaluate the occupational health and safety conditions in which the different activities are conducted, visits were carried out to workplaces and works. Reports on deficiencies and anomalies detected are generated in the Abengoa Easy Management (AEM) software program. For the company, combating occupational stress and preventing illnesses suffered by employees as a result of their activities is a priority and a concern that the company attempts to prevent and reduce through training programs, informative lectures and recommendations on healthy habits in the company newsletter. ABENGOA BIOENERGY page 74 CSR report 2014 | 09 People G4-51, G4-52, G4-53, G4-54, G4-EC5, G4-EC6, G4-LA12, G4-LA13, G4-HR3, G4-HR8, G4-HR9 Abengoa’s remuneration policy Abengoa Bioenergy had a total of 4,465 employees (Dec 31, 2014), of which 3,589 were permanent employees, 821 had temporary contracts and 55 were trainees. contribution made by Abengoa Bioenergy in countries where it operates is the professional and talent development of its executives, attracting and retaining the best human resources. Most of the company’s executives are drawn from the local communities where significant operations are carried out. Minimum wage Country Minimum wage Local managers % Minimum wage Graduate Administrative Operator Graduate Administrative Operator Region Total Local % Europe 43 43 100 % 24 22 92 % Spain 9,034 30,301 16,926 14,284 335 187 158 United States France 17,345 30,769 19,780 18,919 177 114 109 Brazil 6 3 50 % Netherlands 17,942 31,426 27,477 17,942 175 153 100 Total 73 68 93 % United States 10,985 43,866 26,090 22,176 399 238 202 3,015 4,910 7,242 3,573 163 240 119 Brazil Note: the minimum wage figures for the US have been calculated taking into account a sample of states in which Abengoa Bioenergy is present. * Figures for Spain have been calculated on the basis of 14 annual salary payments. Figures for the US and France have been calculated on the basis of 12 annual salary payments and for Brazil on the basis of 13.3 annual salary payments. The ratio between the standard starting salary paid by Abengoa Bioenergy and the local minimum wage is substantially higher in those countries where the number of employees with higher status within the organization is greater, taking into account different professional categories. There are no differences between the initial salary figures for men and women occupying positions of equal responsibility, as both are based on the pay scales established in accordance with collective bargaining agreements or the internal salary scales at Abengoa Bioenergy, which make no distinction on the basis of gender. Another major In 2014, Abengoa Bioenergy’s information channels reported no discrimination-related incidents, nor was there any record of incidents involving infringements of the rights of indigenous people. In addition to the direct economic value generated and distributed by Abengoa Bioenergy among its stakeholders, the company also generates relatively significant indirect economic value in those societies where it operates, although these effects are very difficult to quantify, despite their undoubted importance. The company pursues a talent retention strategy to be able to represent the business’ basic pillars, which undoubtedly has a positive impact because it provides a great stability. Proof of it are the training itineraries and plans that are provided every year to all employees, teaching them the knowledge and specific, technical and generic skills need to make a better use of their competences. ABENGOA BIOENERGY page 75 CSR report 2014 | 09 People G4-56, G4-EC5, G4-LA2, G4-LA13, G4-HR8 Code of Conduct As an Abengoa subsidiary, Abengoa Bioenergy follows the same code of conduct as its parent (see the website www.abengoabioenergy.com). Honesty, integrity and character of the employees, managers and directors of Abengoa is fundamental for the company’s reputation and success. This code of conduct governs all work actions and relations of the employees, managers and directors of Abengoa with clients, potential clients, colleagues, competitors, governmental bodies, media and all other people and institutions the company relates to. Where this code of conduct refers to Abengoa, Abengoa S.A. and all its subsidiaries shall be included in such reference. This code of conduct: ›› Demands the highest standards of honor and ethical conduct, including appropriate and ethical procedures for dealing with real or potential conflicts of interest in professional and personal relations. ›› Requires communication to be full, fair, precise, timely and intelligible in the regular reports that Abengoa is required to submit to governing bodies, as well as in all other communications made by the company. ›› Requires compliance with applicable laws, standards and regulations. ›› Addresses real or potential conflicts of interest and provides guidance for employees, executives and directors to communicate the aforementioned conflicts to Abengoa. ›› Addresses improper use or poor application of Abengoa’s assets and business opportunities. ›› Demands maximum confidentiality and fair treatment inside and outside Abengoa. ›› Demands immediate internal communication of non-compliances with this code of conduct, as well as the appropriate communication of any illegal conduct. Social benefits For Abengoa Bioenergy it is essential to achieve a pleasant work environment underpinned by a strong relationship with its employees. For that reason, the company provides its people with a range of social benefits in support of a good work-life balance, bolstering the commitment between company and employee. The most important company benefits are: ›› ›› ›› ›› ›› ›› ›› ›› Life and accident insurance. Canteens at workplaces with large numbers of employees. Flexible pay for Abengoa group employees in Spain. Workplace gym with all the necessary equipment for physical exercise and areas for group activities in Spain. Subsidized childcare facilities at the main work centers. Medical department to improve employee healthcare coverage, at workplaces with more than 300 employees. Pension plans: they are designed taking into account the specific characteristics of each country in which the company operates, in accordance with applicable local regulations. Free shuttle service between the Palmas Altas Campus and various parts of the city of Seville. Protection of human rights As an Abengoa subsidiary, Abengoa Bioenergy (a party to the Global Compact since 2002) works to ensure compliance with the 10 basic principles set forth in the aforementioned compact. ABENGOA BIOENERGY CSR report 2014 | 09 People page 76 G4-11, G4-EC3, G4-LA4, G4-LA8, G4-HR12 These ten principles derive from universal declarations and conventions: two on human rights, based on the Universal Declaration of Human Rights; four on labor, inspired in the ILO declaration on fundamental principles and rights at work; three on the environment, with the support of the Rio declaration on environment and development; and one on fighting corruption, based on the United Nations Convention against corruption. Respect for the fundamental rights of individuals and their environment is the main pillar of Abengoa, Abengoa Bioenergy and its subsidiaries in their activities: ›› Support and respect the protection of internationally proclaimed rights, within their sphere of influence. ›› Business should make sure that they are not complicit in human rights abuses. ›› Uphold the freedom of association and the effective recognition of the right to collective bargaining. ›› Uphold the elimination of all forms of forced and compulsory labor. ›› Uphold the elimination of all forms of child labor. ›› Uphold the elimination of discrimination in respect of employment and occupation. ›› Support a precautionary approach to environmental challenges. ›› Undertake initiatives to promote greater environmental responsibility. ›› Encourage the development and diffusion of environmentally friendly technologies. ›› Work against corruption in all its forms, including extortion and bribery. As an international business, Abengoa Bioenergy advocates sustainable growth based on respect for human rights within the organization, throughout its value chain and in its area of influence. Accordingly, the company firmly rejects forced labor and child labor, and supports all initiative aimed at eradicating these problems. Aware of its responsibility to respect human rights, Abengoa Bioenergy evaluates and reviews its suppliers, measuring their impact on human rights. In this respect, and given the importance the organization attaches to respect for human rights (HR), it also provides training on human rights to subcontracted security personnel, with 58% of personnel receiving human rights training during the year. In 2014, no complaints relating to human rights were received through formal claims channels and there were no reports of activities or incidents involving risks in relation to discrimination, freedom of association, child labor or forced labor. To ensure the protection of employee rights, all persons within company are covered by supra-company labor regulations independently of the nature of their activities or the countries where these activities are carried out. Furthermore, pursuant to legislation in force in each country, special emphasis is placed on collective bargaining agreements in the industry, territory or the agreements adopted by the company itself, signed with the workers, their union representatives or trade unions accordingly. Abengoa Bioenergy respects and supports the free association of workers, which the company regards as an inalienable right. Through on-going dialogue with workers’ representatives, Abengoa Bioenergy keeps employees informed on all matters that may be of their interest. Likewise, the company also guarantees employees’ basic labor right to be informed prior to any structural or organizational changes that take place in the company, either individually or through their representatives, and in accordance with the notification periods prescribed by law and in collective bargaining agreements. Abengoa Bioenergy, through Abengoa, abides by these principles in its labor practices and ensures that its employees’ actions comply with the United Nations universal declaration of human rights and its protocols. In this sense, training is one of the most powerful tools available to Abengoa Bioenergy to prevent incidents ABENGOA BIOENERGY page 77 CSR report 2014 | 09 People G4-11, G4-EC7, G4-EC8, G4-LA4, G4-LA8, G4-HR12, G4-SO2 involving human rights violations since it invests in this training to ensure that employees are aware of Abengoa’s corporate culture and the values of the organization contained in its code of conduct. 8.2. Communities Policy, strategy and objectives Abengoa Bioenergy is committed to growing alongside the communities in which it operates by strengthening its ties with those communities and promoting respect for human rights within its sphere of influence. Society’s development cannot be understood from the standpoint of economic growth alone, but must also integrate the perspectives of its members, endeavoring to guarantee them the opportunity to pursue full and rewarding lives. Abengoa Bioenergy believes that the best way to meet their expectations is by forging close ties between the company and society, while maintaining a continuous and fluid dialogue with its stakeholders, achieved through clear and transparent communication, and by championing actions that help individuals to progress. The company is committed to a joint development of the company and the community alike, undertaking and promoting actions that foster their balanced growth and forge stronger ties between the company and society. The Focus-Abengoa Foundation directs, channels and complements the social action of Abengoa Bioenergy by developing activities that generate tangible and intangible assets, contributing to local engagement by establishing roots and promoting the research and dissemination of the foundation’s scientific and cultural heritage. Focus-Abengoa’s strategic orientation is placed at the service of the societies in which Abengoa Bioenergy develops its business activities. Since its inception in 1982, Focus-Abengoa has engaged in public interest work in four major areas: welfare, culture, education and research and social action for employees, which has effectively become the “social energy” of Abengoa. The foundation considers that culture is a hallmark of advanced societies and plays a key role in social development and progress. Entrepreneurial activities must go beyond the economic dimension and play a role in resolving social and environmental problems. The activities pursued by Abengoa Bioenergy entail associated economic and social benefits for the communities in which they are carried out. Both are meaningless unless they are achieved respecting the environment. In this desire to respect the environment, Abengoa Bioenergy strives to minimize the environmental impact of its industrial activities in three main areas: ›› Natural resources. ›› Controlling and reducing emissions and waste generated. ›› Protecting biodiversity in the areas where it operates. The company optimizes the use of process chemicals in order to reduce their consumption without undermining production performance. In terms of energy, processes have been optimized in order to reduce electricity consumption and thus reduce greenhouse gas (GHG) emissions. All emissions from production centers are controlled in order to minimize such emissions as far as possible, complying with and surpassing the requirements laid down in legislation in force in the places where the company operates. The final result, with the guarantee offered by ISO 14001 certification at all production facilities in Europe, USA and Brazil, are environmentally-friendly facilities that protect biodiversity in places where the company operates, naturally based on environmental impact studies to ensure that the potential environmental impact production plants might have is reduced to a minimum. In 2014, we obtained ISO 14001 certification for all our plants in Brazil, where we have invested heavily to minimize environmental impacts. ABENGOA BIOENERGY page 78 CSR report 2014 | 09 People G4-EC1, G4-EC7, G4-EC8, G4-HR4, G4-HR5, G4-HR5, G4-HR6 Social action programs During 2014, Abengoa Bioenergy promoted and carried out generalinterest activities and actions focusing on educational, cultural and scientific work. Abengoa Bioenergy believes in the innovative company as a necessary and effective instrument for advancing towards a society committed to sustainable development. It also participates in the actions that Abengoa Bioenergy promotes mainly through its Focus-Abengoa Foundation. All these actions aim to foster not only economic but also social and environmental improvements, and hence the interest and well-being of not only the people who work in the company but all local people, organizations and communities. During 2014, Abengoa Bioenergy set aside approximately € 92,933 for external social actions through social, cultural, and educational and research programs. Abengoa Bioenergy has not undertaken any public infrastructure investments through commercial commitments, on a pro bono basis or in kind; hence, there are no current or anticipated adverse impacts. Social responsibility and community development initiatives are a priority for Abengoa Bioenergy. Each year, the companies belonging to the Abengoa Bioenergy group incorporate corporate social responsibility values in their daily activities and integrate these values in a natural manner in the company’s strategy, culture and organization. They plan and carry out initiatives that guarantee social development and a proper education system as the basis for future generations, as well as a network of infrastructures. The development of these infrastructures ensures optimal working conditions in the local communities where the company operates. For this purpose, the following activities are developed and promoted: ›› Contribution to the organization of training courses and to study and research initiatives. ›› Collaboration with social organizations and youth groups to encourage and promote community activities. ›› Support to employees and communities with their family incomes and economies through vocational courses. ›› Support to environmental awareness-raising initiatives. ›› Support to the organization of local festivities. ›› Support to school organizations and sports activities. ›› Support to civic organizations and institutions to promote projects dedicated to human development and social work. ›› Support to disability organizations. ›› Promotion and defense of the quality of life and dignity of workers. ›› Clothes collection campaign. In turn, the aim of our activities is to support the development of suppliers and thus favor the outsourcing of services and drive local industrial growth. Partnerships and agreements Europe ›› Mandeo River Sponsorship: contribution to the surveillance and control of the Mandeo River. Bioetanol Galicia abstracts process water from the river and after the ethanol production process discharges the water into it. The plant’s employees made three surveillance visits to the river on a voluntary basis in 2014. ABENGOA BIOENERGY page 79 CSR report 2014 | 09 People G4-EC1, G4-EC7, G4-EC8, G4-HR4, G4-HR8 ›› Organizational support and sponsorship: °° Mesa: the objective is to associate companies in the Bearn and Soule regions of France, to find aid for the food bank. This will be carried out by Abengoa Bioenergy France which is located in the Lacq area. °° Freedmindland Association by the operators of Abengoa Bioenergy of France to support them in their music projects. This action is targeted at Abengoa Bioenergy of France employees and is not included in the London Benchmarking Group (LBG). ›› Support to the Vivre Ensemble associations for disabled people. These associations are based in the Laqc area and develop projects for the disabled. ›› Collaboration for the festivities of the local patron saint of Huerta and Cordovilla: financial contribution to the Fairs of Huerta and Cordovilla, towns located near our Biocarburantes de Castilla y Leon facilities. ›› Sponsorship of the Babilafuente youth sports team, continuing the collaboration started in 2013 in the municipality where the Biocarburantes de Castilla y León plant is located. ›› Contributed funds for the refurbishment of the Huerta and Babilafuente Town Halls. ›› Gave a grant to the World Wildlife Fund for the “100 Companies for forest” campaign, for forest recovery in Doñana National Park. This action was promoted by Ecoagricola and is located in Seville. ›› Contributed to the Confraternity of Holy Week in San Roque. ›› Sponsored of the World Port Days of Rotterdam: financial contribution to pay for buses, tourist guides, etc. for citizens and visitors of Rotterdam. This could improve the perception of our company in Rotterdam after the odor problems in Abengoa Bioenergy Netherlands. ›› Collaboration with Deltalinqs in educational days for scholars and students in the Rotterdam harbor area. It also includes the ESR mitigation plan to manage them favorably in the facilities. United States ›› Support to school organization and sports activities in the areas of Madison and Mount Vernon. ›› Support to the Ravenna Ball Association and Boy/Cub Scouts. ›› Support to the local food Banks: Love in Action Food Pantry and OASIS Food Pantry, which are Catholic charities supplying food to citizens of St. Charles, MO County. Volunteers collect food and devote some of their free time to distribute it among persons in need. ›› Collaboration and support to community participation at: Rotary Foundation, American Heart Association, Madison Police Department, Kansas 4-H Foundation, Memorial Hall drainage, Mary Crowley Cancer Research Center in honor of Les Cornelius, St Louis Green Business Challenge. ›› City of Ravenna: donated to community service projects with a direct impact of people. The city of Ravenna services 1,300 people in the area. Services include: protection against fire, emergency services, public parks, crime prevention, etc. ›› Support to the 4-H Community that enables young people to achieve their full employment and learning potential in collaboration with youth and adults. 4-H fosters education for life using a learning-by-doing approach. 4-H is present in all 93 counties of the State of Nebraska. Brazil Abengoa Bioenergy Brazil has planned a series of activities based on corporate social responsibility actions designed to integrate the company into local communities. These activities aim to contribute to the improvement of economic, social and environmental conditions and support the interests and well-being of not only the company’s employees but the rest of the community. ABENGOA BIOENERGY page 80 CSR report 2014 | 09 People G4-EC1, G4-EC7, G4-EC8, G4-HR4, G4-HR8 The most significant projects launched in 2014 were the following: ›› Living schools project: promotes culture and education, while encouraging sports activities for the development of children and teenagers. ›› “Adopt a letter” project: promotes the solidarity among the collaborators of Abengoa Bioenergy Brazil through letters adopted in post offices from surrounding cities. ›› Positive incomes: support to employees and communities to boost family incomes and economies through vocational training courses. ›› Play project, children’s day: collection and distribution of toys to children in need. ›› Financial support to and sponsorship of organizations. ›› Winter clothing campaign, collection of coats and purchase of new blankets for delivery to surrounding communities. ›› Internal journal project: broaden communication of company policies, standards and developments through an internal newsletter. ›› Zero Accident safety campaign: project focused on rural employees, specifically during harvest. Those groups that have not have any accident since the beginning of the harvest will receive award. ›› Christmas card design competition: to improve integration of employees, children and company. ›› “Adopt a spring” project: environmental initiatives to drive awareness among stakeholders on the need to preserve and restore the environment. ›› Digital inclusion (computing): fostering the use of information technologies and interactive communication and the in their work and personal life. ›› In-house project days explaining corporate policies, standards and development through and internal newsletter. ›› School inclusion: aimed at employees that left school to encourage them to retake or start their studies. Participants in the project of the school environment integrity. Conferences World Biofuels 2014 For the thirteenth consecutive year, the global biofuels conference “World Biofuels 2014” was held at the Hospital de los Venerables, the headquarters of the Focus-Abengoa Foundation in Seville. This conference has become a reference forum for experts from the biofuel and biodiesel industry and was attended by participants coming from developed and emerging world markets. During the conference, participants discussed the strategic European directives on biofuels, went over plans to increase the role of these fuels in transport and discussed the present and future problems faced by the industry among other issues. ABENGOA BIOENERGY page 81 CSR report 2014 | 09 People G4-16, G4-EC1 Neste Oil, the Malaysia Innovation Agency, and Gol Linhas Aereas Inteligentes. The World Congress is an event that promotes collaboration and open discussion amongst industry leaders on industrial biotechnology, investment, policy, biobased products and renewable chemicals. During the 2014 conference, a formal MOU (memorandum of understanding) was signed between Biobased Delta and Bioindustrial Innovation Canada to accelerate the international commercialization of advanced technologies. In one of the important annual global conferences, Abengoa Bioenergy participated and voiced our positioning and accomplishments, showcasing our company as an innovator in a highly technical and competitive industry. Chapel of the Focus- Abengoa Fundation, World Biofuels 2014. This activity is part of the Focus-Abengoa Forum on energy and climate change, which promotes initiatives in the field of energy research and the analysis of matters related to renewable energies and entrepreneurial action. The Forum aims to contribute to the debate on the change of energy model from a multidisciplinary perspective. The world conference on biofuels “World Biofuels 2014” sought to promote, through public debates, a genuine and open platform for research, presentation and discussion of ideas and results through any actions that are deemed appropriate at any given time based on the nature of the matters analyzed BIO’s 2014 World Congress on Industrial Biotechnology Abengoa Bioenergy sponsored the gathering of industry experts at the 2014 World Congress on Industrial Biotechnolgy, organized by BIO (Biotechnology Industry Organization) in Philadelphia, Pennsylvania (USA) in May 2014. Abengoa Bioenergy’s CEO, Javier Garoz, participated in a plenary panel that discussed new markets and opportunities for biofuels investment. Mr. Garoz was joined by industry colleagues from Butamax, Associations Abengoa Bioenergy is an active member of associations of producers and researchers in the field of renewable energies, leading and encouraging the use of such fuels due to the benefits they offer in response to climate change. Its objectives include the dissemination and raising of awareness of society and the political classes with regards to the benefits of biofuels and the need for favorable legislation, vital for the growth of bioethanol and biodiesel as substitutes for fossil fuels and as an alternative to combat change climate. ABENGOA BIOENERGY page 82 CSR report 2014 | 09 People G4-16, G4-58, G4-EC1 In order to consolidate its voice and presence in the renewable energy industry the company is present in the main associations in the three geographic areas in which it operates: ›› Advanced Ethanol Council (which is a subsidiary of the Renewable Fuels Association). ›› Biotechnology Industry Organization. ›› Fuels America Coalition. ›› ePURE - European Bioethanol Renewable Ethanol. ›› APPA Biocarburantes, Asociacion de Productores de Energias Renovables (Spain). ›› NVDB - Nederlandse Vereniging voor Duurzame Biobrandstoffen. ›› SNPAA – Syndicat National Des Producteurs D’alcool agricole. ›› CTC - Centro de Tecnologia Canavieira. ›› Ridesa - Rede Interuniversitária para o Desenvolvimento do Setor Sucroenergético. Abengoa Bioenergy also participates in scientific, technological and cultural events of interest to the company that are organized in areas, cities or regions where it operates, bearing in mind that, in general, any activity that could be classified as lobbying is done by supporting the different professional associations present in each sector of activity of Abengoa’s business groups. In the US, the company conducts lobbying activities through the following professional associations: Cornerstone Government Affairs, Renewable Fuels Association, Association of Nebraska Ethanol Producers, Association of Missouri Ethanol Producers and the Kansas Association of Ethanol Producers. During 2014, no contributions were made to political parties or institutions related to them. Whistleblower channels Abengoa Bioenergy, through Abengoa, manages a whistleblower mechanism that was implemented in 2007 in accordance with the requirements of the Sarbanes-Oxley Act; any claims are forwarded to the audit committee. The company currently has two whistleblower channels in place: ›› Internal: available to all employees via electronic or ordinary mail so they can report any irregularities in matters concerning accounting, auditing or breaches of the Abengoa code of conduct. ›› External: intended for any third party outside the company to report irregularities, fraudulent acts or breaches of the Abengoa code of conduct through the Abengoa website. Claims may be submitted on guarantee of confidentiality to the complainant or may be submitted anonymously. By creating these channels, Abengoa has sought to provide a specific avenue of communication with management and governing bodies in order to communicate any irregularity, breach or conduct that contravenes the ethics, regulations and rules governing this group. Economic Performance Creation of value Abengoa Bioenergy is committed to a corporate strategy focused on creating long-term, sustainable value for all its stakeholders: suppliers, customers, shareholders, employees, society at large and communities where it has a presence through its business groups. The generation of corporate value is therefore directly related to the management of each and every stakeholder group, along with the need to coordinate and strike a balance between the organization and stakeholders, and among them through society. A balance must be sought between maximizing the returns and interests of each group and the cost of said optimization, understood as the reduction of the benefits and interests of some groups with respect to others. ABENGOA BIOENERGY page 83 CSR report 2014 | 09 People G4-9, G4-13, G4-16,G4-EC1, G4-EC4 Abengoa Bioenergy creates value by administering the value it generates for its stakeholders and the value the latter contribute to the organization. The products and services marketed by Abengoa Bioenergy create value for its customers to the extent that they respond to customer needs and meet their expectations according to the evolution of the sector in which the company operates. The company generates value through quality and security. Suppliers benefit through goods and services, which has a positive impact on economic development. The creation of shareholder value is manifested through the payment of dividends and the continued increase in the value of the organization for its shareholders. Taxes paid (k€) Country 2014 2013 Brazil 2,057 -5,983 – – 32 1 Spain 9,711 7,020 France 7,436 12,360 30 14 -12,135 -9,503 3,316 7,232 10,447 11,141 Switzerland Germany United Kingdom Netherlands Abengoa Bioenergy creates value for its employees through training, motivation, salaries and a balance between professional development and personal growth. It creates value for society and communities where it has a presence through sustainable development practices, protection of the environment, respect for human rights, economic development, job creation and the payment of taxes. In addition to the detailed economic and financial information contained in Volume 2: Legal and EconomicFinancial Report 2014, this chapter also includes a series of indicators of the impacts of Abengoa Bioenergy’s activities on the communities where it operates and on its stakeholders. United States Total Direct economic value (k€) 2014 Net sales Details of the direct economic value generated and distributed is provided below, in accordance with the methodology developed by the Global Reporting Initiative (GRI). 2,136,660 Other operating income 80,109 Financial income 50,479 Profits of associates – Profit from discontinued operations – Economic Value Generated (EVG) 2,267,248 Raw materials costs 1,562,378 External partners 1,396 Employee benefit expenses 119,728 Operating expenses 302,074 R&D&I expenditure 4,168 ABENGOA BIOENERGY page 84 CSR report 2014 | 09 People G4-9, G4-13, G4-16, G4-EC1, G4-EC4 Direct economic value (k€) 2014 Financial charges 464,489 Dividends from the consolidated cash flow statement Taxes (income tax losses) – -103,811 Investments in the community Economic Value Distributed (EVD) Economic Value Retained (EVR) = EVG - EVD – 2,350,422 -83,174 Material financial government aid received as capital subsidies – Material financial government aid received as operating subsidies – Material financial government aid received – 8.3. Shareholders The share capital as of December 31, 2013 and 2014, is € 149,522,000, comprising 2,990,436 shares with a par value of € 50 each, fully subscribed and paid. On May 20, 2002, Abengoa Bioenergy was incorporated with a capital stock represented by 1,204 registered shares with a face value of € 50 each, with 1 share being subscribed by Sociedad Inversora en Energía y Medio Ambiente, S.A. and 1,203 shares being subscribed by Abengoa S.A. By virtue of the deed executed on November 18, 2002, the company was transformed from a “Sociedad Anónima” (corporation) into a Limited Liability Company. Abengoa, S.A. decided to group all its biofuel-related investments under Abengoa Bioenergy and on December 16, 2002, the extraordinary general meeting agreed to make an initial capital increase through non-monetary contributions amounting to € 119,756,000 by issuing 2,395,191 new company shares, identical to the existing shares, with a par value of € 50 each. Sociedad Inversora en Energía y Medio Ambiente, S.A. did not subscribe in this capital increase and the shares were fully subscribed by Abengoa S.A. On December 31, 2002, the Extraordinary Shareholders Meeting agreed to increase capital stock again by € 29,706,000 through non-monetary contributions, issuing 594,111 new company shares, identical to the existing shares, with a par value of € 50 each. Abengoa, S.A. did not subscribe in this capital increase and the shares were fully subscribed by Sociedad Inversora en Energía y Medio Ambiente, S.A. On January 1, 2004, the General Shareholders’ Meeting unanimously resolved to transform Abengoa Bioenergy from a limited liability company into a corporation. The company, by virtue of the deed dated September 17, 2004, was transformed from a limited liability company into a corporation, thus changing its name to: Abengoa Bioenergy, S.A. Abengoa S.A. maintains regular communication with its shareholders by means of numerous communication channels. The corporate website (www.abengoabioenergy.com), published in Spanish, English and Portuguese is an excellent communication tool. It is constantly updated and seeks to provide all the relevant information required to keep its shareholders and stakeholders fully informed about the company’s operations at all times. ABENGOA BIOENERGY page 85 CSR report 2014 | 09 People G4-12, G4-13, G416,G4-EC1 Shareholder structure Guidelines The shareholder structure of Abengoa Bioenergy, S.A. was, at December 31, 2014, as follows: Six basic guidelines define the relationship with suppliers and reinforce the strategy of the procurement department: Shareholders % Participation 2014 % Participation 2013 Abengoa S.A. 80.58 80.58 Sociedad Inversora en Energía y Medio Ambiente S.A. 17.47 17.47 1.95 1.95 Other Communication with shareholders takes place regularly within the scope of Abengoa, S.A.’s activities and through the informative channels established specifically for this purpose. 8.4. Suppliers The strategy of the procurement department is based on the direct integration of suppliers in the development of operations through the application of their expertise and technology. The implementation of the best solutions proposed by suppliers enables us to minimize risk and optimize costs and deadlines. All investment agreements and contracts with our suppliers and distributors include clauses on human rights. ›› ›› ›› ›› ›› ›› Outsourcing Leadership Globalization Local development Integration Quality By outsourcing services identified as complementary to production, we are able to guarantee maximum optimization of operations. Outsourcing allows the company to concentrate on improving knowledge in key activities, boosting the performance of our core business and incorporating the most professional service through direct supplier involvement in day-to-day operations. Specialized services in the different areas of maintenance and utilities, as well as supplies and the application of critical products, are among the sectors subject to outsourcing due to the necessary specific experience, technology and training provided by the knowledge and experience gathered over many years by our suppliers. Leadership The continuous search for and recruitment of leading suppliers in the industry guarantees innovative improvement solutions with a significant technological component, allowing the company to maintain its competitiveness and quality. The supply of critical products and the maintenance of essential units draw on suppliers with recognized expertise and proven track records. ABENGOA BIOENERGY page 86 CSR report 2014 | 09 People G4-12, G4-13, G4-EC8, G4-EC9 Local suppliers Globalization All procurements are subject to globalization. The contracting of shared suppliers in the different production centers allows the company to incorporate the most developed and consistent service with standardized scopes that provide a corporate procedure and balanced growth between the different production plants. These synergies facilitate the application of global solutions, resulting in cost optimization in both management and development of the service and supplies. Brazil Switzerland Germany Spain France Local development In turn, the focus on the development and involvement of local suppliers guarantees the coverage of the most elementary and basic needs, with the consequent flexibility in consumption volumes and response times, thus positively impacting commercial and industrial growth in the geographic areas of operation and ensuring a close and social relationship. United Kingdom Netherlands United States Total volume of procurements k€ Local suppliers (%) 283,663 97 1,772 4 12 100 1,051,777 94 162,632 89 111 99 349,899 77 1,849,276 71 Integration The integration of suppliers’ improvement proposals enables an ongoing improvement of productivity and performance. Result-based pricing is a fundamental principle of commitment to the business, complemented by integration in the environmental safety policy, respect for human rights and business ethics. Quality The quality of our suppliers is a key factor in ensuring that the services and supplies received by our production plants are in line with expected levels. The procurements department, in collaboration with quality and human resources, systematically conducts a series of annual visits/ audits to suppliers in order to review aspects related to corporate social responsibility and sustainability, quality, procurements, traceability and product control, as well as the corresponding logistics to ensure proper management and delivery to customers. ABENGOA BIOENERGY page 87 CSR report 2014 | 09 People G4-HR1, G4-HR2 Social responsibility and sustainability Since June 2008, Abengoa Bioenergy, as part of the sustainability policies of Abengoa and all its business groups, requires its suppliers, including raw materials suppliers, to sign a social responsibility code (SRC) based on the SA 8000 international standard, consisting of 11 clauses. Through adhesion to the SRC, Abengoa Bioenergy encourages its suppliers to observe and comply with established social responsibility and environmental regulations, and with all social responsibility aspects set forth in the Global Compact, covering the company’s entire production processes, and thereby requiring all its suppliers to sign the aforementioned code in writing. Abengoa has implemented a GHG (greenhouse gas) emissions inventory under which our suppliers are required to send us details of emissions from acquired/contracted products/services. Our daily commitment focuses on continuously improving sustainability and we continue to require our suppliers to maintain their commitment in this regard. Supplier audit - SA 8000, Abengoa Bioenergy in Brazil can contribute to ensure the resources needed to promote ongoing improvement of labor practices. The stakeholders are: the company’s employees, with regards to matters related to commitments to health, safety, training, motivation and personal and professional development; clients, regarding to the commitment to achieve maximum client satisfaction through our products and services; society, with the sustainable growth of all the communities in which the company is present; and finally, suppliers, with the commitment to establish a healthy relationship based on mutual respect, trust and benefit. The suppliers to which the company has conducted audits are those that are critical to the company and are in a position to pose a significant risk of non-compliance with the SA 8000 standard requirements. Audits are conducted according to a program established on an annual basis. In this way, certification contributes to the achievement of high level of social responsibility by the company and is beneficial in social terms for all stakeholders. In accordance with the social responsibility commitments acquired as a consequence of our accession to the United Nations Global Compact and those derived from the organization’s code of conduct. Abengoa Bioenergy Brazil implements a social responsibility policy leading to a management system inspired in the SA 8000 international standard, which ensures ongoing improvement in the company’s social and labor performance. Abengoa Bioenergy Brazil was certified under this standard in 2010, which evidences the high level of social responsibility, based on the fundamental pillars of Abengoa’s social responsibility policy. The company values human beings and fosters participative management, allowing stakeholders to expresses freely so that they Button used by the supplier ABENGOA BIOENERGY page 88 CSR report 2014 | 09 People G4-12, G4-HR1, G4-HR2 Greenhouse gas inventory Since the introduction of the Greenhouse Gas Inventory, Abengoa Bioenergy requires all its suppliers to report all their emissions associated with goods and services acquired by the company (greenhouse gas emissions reporting system implementation agreement) so that all suppliers are required to provide information on emissions associated with each order placed by the company. In order to make it easier for all suppliers to adapt to these procurement conditions, suppliers are required to agree in writing to implement an emissions reporting system within a maximum transition period of six months. Once this period has expired, any suppliers that have not provided data on emissions or that have not expressed their commitment to implementing a reporting system are excluded as Abengoa suppliers. Only in exceptional cases may a special authorization be granted, in which case the companies in question are required to estimate the emissions deriving from the relevant product or service. Social Responsibility Code for Abengoa Bioenergy suppliers and subcontractors Abengoa requires its suppliers to ratify the SRC as a way to promote observance of and compliance with social and environmental regulations, namely Abengoa’s code of professional conduct: ›› Forced or imposed labor may not be used, and employees shall be free to leave their jobs with sufficient advanced notice. ›› Child labor may not be utilized and, in particular, ILO regulations shall be fulfilled. ›› The freedom of association of all employees shall be respected. ›› All employees must be provided with proper occupational safety and hygiene conditions. ›› Activities must be undertaken respecting the environment and in observance of all legislation in force in the country concerned. All products and services must be supplied so as to comply with the quality and safety criteria specified in the appropriate contractual elements, and must be safe for their planned use. Fraudulent means, such as the payment of bribes, must not be used to ensure the supply of goods and services to Abengoa Bioenergy companies. Responsible procurement system In 2011, Abengoa developed a responsible procurements system in order to incorporate sustainability criteria in supplier assessments and to provide the company with tools and procedures to analyze the level of risk of the suppliers with which the company works. This system is implemented in four phases: ›› All laws and regulations applicable in the country where the activities are undertaken shall be fulfilled. ›› Human rights must be respected and no employee may suffer harassment, physical or mental punishment or any other form of abuse. ›› Salaries and working hours must at least comply with the laws, rules and regulations applicable in this regard in the country in question, including minimum wages, overtime and maximum number of working hours. 1.Initial diagnosis of the procurement system: the aim of this first phase was gathering in-depth knowledge of the procurement procedures in all of the group’s companies, since the wide range of activities carried out by the company and the different characteristics of contracted suppliers means that Abengoa has to use a decentralized procurement system. ABENGOA BIOENERGY page 89 CSR report 2014 | 09 People G4-12 2.Supplier assessment: Abengoa conducts an annual analysis of suppliers based on variables such as supplier location, type of supply or type of activity. In 2013, as in previous years, the supplier assessment was carried out, and audits were conducted to those suppliers in which potential risk situations were detected. 3.Supplier audits: the aim of this phase is to determine the degree to which suppliers deemed critical after the assessment guarantee compliance with the principles set forth in the social responsibility code (SRC). 4.Supplier scoring/rating: the final phase of this process consists of the scoring of suppliers based on the analyses performed, allowing best practices to be rewarded and the exclusion of suppliers who do not meet the requirements established in the CSR. During 2014, the company continued its work in the implementation and roll-out of a platform for the registration and approval of suppliers that will systematize all phases of the current responsible procurements system. Its main objectives are: ›› To establish a standard approval process for all Abengoa suppliers incorporating sustainability criteria and covering the diverse geographical areas and activities in our operations. ›› To reduce risks in the procurement of goods and services, maintaining or improving the speed of such processes by creating efficient administrative processes. ›› To perform more in-depth assessments of the supply chain in order to evaluate each supplier and thus reward excellence or cancel trade relations with non-performing suppliers. The purpose of this classification model is to quantify the relative position of suppliers based on their management in terms of corporate social responsibility level, thus establishing a differentiating criterion to be applied in tenders or when contracting services with suppliers. ›› To improve relationships with suppliers by facilitating communication between both parties. 8.5. Customers The management systems implemented in accordance with international standards and the internal requirements describe the method for assessing the maturity of these systems and establish the need to implement customer satisfaction measurement systems capable of analyzing their needs and expectations. In order to assess customer satisfaction, satisfaction surveys are conducted periodically by plant quality assurance departments. These surveys are not annual given the specific characteristics of the business. Instead, they are performed at established intervals in accordance with the company’s strategy and objectives. In 2013, the results of the surveys were received and revealed that the high level of satisfaction reported in previous years had been maintained. These surveys are conducted to make further progress in our quality and service. The surveys were conducted to over 30 customers in Abengoa Bioenergy’s portfolio in Europe and the United States. The following important customers completed our satisfaction survey: BP, Cepsa, Ecofuel, Lyondell, Repsol, Total, Siplec and Acciona, Cargill, Galp, Meroil, Petronor and Esergui. This analysis concludes by establishing specific objectives and action plans to meet customer expectations and improve customer satisfaction. Management also takes these surveys into consideration when determining and defining the strategy of each company. Communication with our customers Abengoa Bioenergy considers the commitment to service to be of vital importance. Direct communication channels are therefore established between technical and commercial departments and customers in order to forge a close relationship and thus receive any relevant feedback and suggestions. ABENGOA BIOENERGY page 90 CSR report 2014 | 09 People G4-12 One of the aspects valued most highly by customers is product quality, achieved through the application of strict controls on raw materials prior to their arrival at the plant, in strict compliance with the applicable quality parameters and in accordance with current regulations, during the control of processes, stored products and ultimately the batches released. The foregoing is achieved in strict compliance with contracts, ensuring that Abengoa Bioenergy is synonymous with guaranteed performance at all levels. United States ›› Bioethanol Alcotra, BioUrja, BP, Chevron, ExxonMobil, Flint Hills Resources, Koch Supply & Trading, Marathon, Murex, Murphy Oil USA, QuikTrip, Shell, Thorntons and Valero. ›› DGS Cargill, Gavilon, Scoular, Adams Land and Cattle, ADM, The Rice Co., CGB, Tyson and Pilgrim’s Pride. List of customers: Brazil Europe ›› Bioethanol BP, Shell, Total, Repsol, Cepsa, Lyondell, Ecofuel, Greenenergy, ConocoPhillips, Kolmar and ExxonMobile. ›› Biodiesel Cepsa, Repsol, Galp and Ecofox. ›› DGS Nutreco, Nuter Feed, Arkady Feed, Glon Sanders, Cefusa, Sud Ouest Aliment, Nanta, Piensos Unzúe, Cefetra, Avigase, Delagro, R&H Hall, De Heus and Evialis France. ›› Glycerin Nutreco, Cegeco, SAT Alia, EDF&Man, Piensos Juan Jiménez, Covap, Loiret & Haentzens España, Gavilón, IPSpecialities and Ukrechemresource. ›› Cogeneration Energy fed directly into the grid ›› Bioethanol Petrobras, ALesat, Ipiranga, Simera, Gigante, G Petro, Copersucar, Monte Cabral, Petronac and Raízen. ›› Sugar Agrograin Ltda - ADM Group, Armajaro Trading Limited, Bunge, Cargill, Copersucar, Czarnikow Sugar, Glencore UK, Noble Americas Corp, Louis Dreyfus Sugar Company and Sucden - Sucres Et Denrees. ›› Cogeneration Eletrobrás, CCE E, CEMAR-MA, COSERN, ESCELSA, RGE, Ligth, Elektro, Celpe, CEAL, Celg, Bandeirante Energia S.A., CPFL Santa Cruz, CPFL Piratininga, Companhia de Energia Elétrica – Palmas, Eletropaulo and Cemig. ABENGOA BIOENERGY CSR report 2014 10 External verification report page 91 ABENGOA BIOENERGY page 92 CSR report 2014 | 10 External verification report A free translation from the original in Spanish. In the event of a discrepancy, the Spanish language version prevails. INDEPENDENT ASSURANCE REPORT ON THE 2014 CORPORATE SOCIAL RESPONSIBILITY REPORT To the Board of Directors of Abengoa Bioenergía, S.A.: For the purpose of this report, we have asked Management and the units of Abengoa Bioenergy which have helped Abengoa Bioenergy to prepare and create its 2014 CSRR various questions and we have applied certain procedures including, in general and amongst others, the following procedures: Meetings with Abengoa Bioenergy’s staff and management to ascertain the procedures for collecting information and the control environment for each of the selected indicators, the management procedures, systems and approaches used when considering and complying with AA10000APS (2008) principles, in order to obtain the information required for the external review. Analysis of the adaptation of the indicators included in the general and specific standard disclosures of the GRI Content Index, to the GRI's G4 Guidelines and to the Internal Protocols of the Integrated Sustainability Management System (ISMS) of Abengoa Bioenergy. Analysis of the procedures for obtaining and for internal control and validation of the selected indicators, including control reviews. Review of the internal IT control environment in relation to information systems which support the preparation and reporting of selected indicators. Verification, by substantive testing applied to a sample, of the quantitative and qualitative information of the selected indicators and whether they have been appropriately compiled from the data provided by Abengoa Bioenergy’s sources of information. For financial information included in the selected indicators, we have verified that it is obtained from Abengoa Bioenergy’s 2014 consolidated annual accounts, audited by independent third parties. Verification that an independent third party has verified the data on energy consumption and greenhouse gas emissions included in the selected indicators and whether such data are in line with Abengoa Bioenergy’s internal NOC-05/003 standard, in accordance with the international ISO 14064-3:2012 standard. Assessment and sampling of management practices and documentation available regarding the systems for participation by stakeholders and procedures for communications and responses to material issues, and review of the opinions of external stakeholders and the Independent Panel of Experts on Sustainable Development (IPESD). Scope of the work We have performed a reasonable assurance engagement on the following aspects of the 2014 Corporate Social Responsibility Report (hereinafter referred to as “2014 CSRR”) of Abengoa Bioenergía, S.A. and its Group of Companies (hereinafter referred to as “Abengoa Bioenergy”) for the financial year ending 31 December 2014: the 2014 indicators regarding the general and specific standard disclosures proposed in the “Sustainability Reporting Guidelines” of the Global Reporting Initiative (GRI) version 4 (G4) (hereinafter referred to as “G4”) and referred to in the section entitled “GRI Index” of the CSRR, reviewing that they are in line with the Internal Protocols of Abengoa Bioenergy’s Integrated Sustainability Management System (ISMS), the adaptation of the contents of the 2014 CSRR, so that it is in line with the principles of inclusivity, materiality and responsiveness established in the “AA1000 AccountAbility Principles Standard 2008” issued by AccountAbility, Institute of Social and Ethical Accountability (hereinafter referred to as “AA1000APS (2008)”), as stated in the section entitled “Principles governing this report” of the CSRR. Responsibility of Abengoa Bioenergy’s Management The preparation of the 2014 CSRR and the contents of the report are the responsibility of Abengoa Bioenergy’s Management, which is also responsible for establishing, adapting and maintaining the internal control and management systems where information is obtained and the systems for applying the AA1000APS (2008) principles. Our responsibility Our responsibility is to issue an independent reasonable assurance report based on the work that we have carried out in accordance with the guidance of the ISAE 3000 Standard “Assurance Engagements Other than Audits or Reviews of Historical Financial Information” issued by the International Auditing and Assurance Standards Board (IAASB) of the International Federation of Accountants (IFAC) for a reasonable level of assurance. Furthermore, we have also carried out our work in accordance with AA1000 Assurance Standard 2008 (hereon, AA1000AS (2008)), of AccountAbility, under a Type 2 high assurance engagement, which corresponds to reasonable assurance as per ISAE 3000. We consider that the evidence which we have obtained provides an adequate basis for our conclusions. Independence We have carried out our work in accordance with the independence standards required by the Code of Ethics of the International Federation of Accountants (IFAC). In accordance with the International Standard on Quality Control 1 (ISQC 1), PwC has a global quality control system which includes documented policies and procedures on the compliance of ethical requirements, professional standards and applicable regulations. The work has been carried out by a team of people specialised in the company’s social, environmental and financial performance, with a wide range of experience in reviews of this type of information. A reasonable assurance engagement consists of applying procedures to obtain evidence on the processes and controls used to prepare the CSRR. The procedures selected depend on professional judgment and include an assessment of the risks of material inaccuracies due to fraud or error. In carrying out this risk assessment, we have taken into account relevant internal controls for adequate preparation and presentation by the company of the information to be reviewed, to establish review procedures which are appropriate in the circumstances. PricewaterhouseCoopers Auditores, S.L., C/Concejal Francisco Ballesteros, 4, 41018 Sevilla, España Tel.: +34 954 981 300 / +34 902 021 111, Fax: +34 954 981 320, www.pwc.es R. M. Madrid, hoja 87.250-1, folio 75, tomo 9.267, libro 8.054, sección 3ª. Inscrita en el R.O.A.C. con el número S0242 - CIF: B-79 031290 Page 2 of 4 ABENGOA BIOENERGY page 93 CSR report 2014 | 10 External verification report Conclusion − Regarding the foundation principle of inclusivity, Abengoa Bioenergy’s Management has established several procedures for the engagement and participation of its stakeholders, to incorporate its expectations on the development of its corporate social responsibility strategy. Responsiveness Abengoa Bioenergy is currently creating a new Strategic CSR Plan (SCSRP), as part of Abengoa’s new corporate Strategic CSR Plan, for forthcoming years up to 2020 whereby CSR will play an important role in terms of the strategic development of its operations. Abengoa Bioenergy has continued to improve its system for reporting CSR. We recommend that Abengoa Bioenergy continue with its work on communication and transparency mechanisms for stakeholders, especially with suppliers and contractors and with local communities and administrations where it operates, so that it can examine the specific needs of each group carefully and make a proactive communication which focuses on the answer and commitments of the organisation regarding material issues for key stakeholders. We also recommend that in line with the new corporate SCSRP, Abengoa Bioenergy continue updating and developing its CSR master plans at the level of both its business group and individual companies/geographies and that it continue incorporating the changing expectations of the stakeholders in the geographies where it has a presence, on material issues for these territories and within the scope of its chain value. − Regarding the principle of materiality, Abengoa Bioenergy’s Management has an adequate structured system to identify and prioritise material issues for the organisation and its stakeholders. PricewaterhouseCoopers Auditores, S.L. In our opinion, on the basis of the work which we have carried out: The 2014 indicators regarding the general and specific standard disclosures, whose scope and limitations in the review are stated in section “GRI Content Index” of the CSRR, have been reliably and adequately prepared, in all significant aspects, in accordance with GRI's G4 Guidelines and the Internal Protocols of the Integrated Sustainability Management System (ISMS) of Abengoa Bioenergy. The 2014 CSRR has been prepared, in all material aspects, in accordance with the principles of inclusivity, materiality and responsiveness established in the AA1000APS (2008). Specifically: − Regarding the principle of responsiveness, Abengoa Bioenergy’s Management has established several procedures to give appropriate responses to material issues and expectations of stakeholders. Recommendations Mª Luz Castilla During our review, some observations and recommendations have come to our attention which we will present to Abengoa Bioenergy’s Management. Set out below is a summary of the main recommendations regarding improvements in the application of the AA1000APS (2008) principles of inclusivity, materiality and responsiveness, which do not alter the conclusions given in this report. 19 May 2015 Inclusivity Abengoa Bioenergy has ongoing talks with its stakeholders via different communication channels and has systematic mechanisms to ascertain their expectations and priorities. We recommend that Abengoa Bioenergy continue looking into this matter, particularly focusing on those stakeholders who are specifically relevant to its business activities and territories (Europe, the USA and Brazil). We also suggest that Abengoa Bioenergy continue promoting, systematising and prioritising these dialogue which enables the stakeholders to be directly involved in the development of a responsible and strategic response to sustainability, by drawing up and implementing Corporate Social Responsibility (CSR) master plans at Abengoa Bioenergy. We also recommend that Abengoa Bioenergy especially prioritise engagement actions with suppliers, local communities and public administrations in territories where it operates. We also recommend that it especially continue with promoting and formalising specific channels and actions for engagement and identifying the expectations of suppliers, contractors, local communities and administrations in territories where it operates. Materiality In 2014 Abengoa Bioenergy has reviewed and improved its procedures for analysing material issues in line with the recommendations of GRI’s G4 Guidelines and has analysed the impact of these issues throughout its value chain. Regarding these procedures, we recommend that Abengoa Bioenergy continue making advancements to identify and communicate material issues, prioritising key stakeholders for its business activities and territories. By prioritising key stakeholders, Corporate Social Responsibility (CSR) master plans at the level of the business group and specific companies will have greater focus, establishing specific actions for each case based on the materiality of each issue in the different territories and their impact on the various points in Abengoa Bioenergy’s value chain. Page 3 of 4 Page 4 of 4 ABENGOA BIOENERGY CSR report 2014 11 GRI G4 content index page 94 ABENGOA BIOENERGY page 95 CSR report 2014 | 11 GRI G4 content index General Standard Disclosures General Standard Disclosures Page Omissions External Assurance Strategy and analysis G4-1 4 ✓ page 92 G4-2 4 ✓ page 92 G4-3 15 ✓ page 92 G4-4 16-19 ✓ page 92 G4-5 8 ✓ page 92 G4-6 23, 24 and 25 ✓ page 92 G4-7 12 and 13 ✓ page 92 G4-8 21-25 ✓ page 92 G4-9 17, 28, 67, 83 and 84 ✓ page 92 G4-10 68-71 ✓ page 92 G4-11 76 and 77 ✓ page 92 G4-12 9 and 85-87 ✓ page 92 G4-13 26, 21, 22, 83, 84 and 85 ✓ page 92 G4-14 33, 45 and 62 ✓ page 92 G4-15 38 and 39 ✓ page 92 G4-16 81 and 82 ✓ page 92 Organizational profile ABENGOA BIOENERGY page 96 CSR report 2014 | 11 GRI G4 content index General Standard Disclosures General Standard Disclosures Page Omissions External Assurance Identified material aspects and boundaries G4-17 8 ✓ page 92 G4-18 8 ✓ page 92 G4-19 8 and 10 ✓ page 92 G4-20 8 ✓ page 92 G4-21 8 and 11 ✓ page 92 G4-22 7 ✓ page 92 G4-23 7 ✓ page 92 G4-24 6 ✓ page 92 G4-25 6 ✓ page 92 G4-26 6 ✓ page 92 G4-27 6 ✓ page 92 G4-28 7 and 8 ✓ page 92 G4-29 7 and 8 ✓ page 92 G4-30 7 and 8 ✓ page 92 G4-31 8 ✓ page 92 G4-32 8 Independent review report ✓ page 92 G4-33 11 ✓ page 92 G4-34 57-59 ✓ page 92 G4-35 57-59 ✓ page 92 G4-36 57-59 ✓ page 92 Stakeholder engagement Report profile Governance ABENGOA BIOENERGY page 97 CSR report 2014 | 11 GRI G4 content index General Standard Disclosures General Standard Disclosures Page Omissions External Assurance G4-37 57-59 ✓ page 92 G4-38 57-59 ✓ page 92 G4-39 57-59 ✓ page 92 G4-40 57-59 ✓ page 92 G4-41 57-59 ✓ page 92 G4-42 57-59 ✓ page 92 G4-43 57-59 ✓ page 92 G4-44 57-59 ✓ page 92 G4-45 57-59 ✓ page 92 G4-46 57-59 ✓ page 92 G4-47 57-59 ✓ page 92 G4-48 8-11 ✓ page 92 G4-49 57-59 ✓ page 92 G4-50 57-59 ✓ page 92 G4-51 60 and 70-74 ✓ page 92 G4-52 57-61 and 70-74 ✓ page 92 G4-53 57-61 and 70-74 ✓ page 92 G4-54 74 ✓ page 92 G4-55 57-61 ✓ page 92 G4-56 75 ✓ page 92 G4-57 64-66 ✓ page 92 G4-58 82 ✓ page 92 Ethics and integrity ABENGOA BIOENERGY page 98 CSR report 2014 | 11 GRI G4 content index General Standard Disclosures Information about the management approach and indicators Page Omissions External Assurance Category: economic performance Economic performance G4-DMA 8-11 ✓ page 92 G4-EC1 78-85 ✓ page 92 G4-EC2 15-17 and 36 ✓ page 92 G4-EC3 76 ✓ page 92 G4-EC4 83 and 84 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-EC5 74 and 75 ✓ page 92 G4-EC6 68-74 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-EC7 29 and 77-80 ✓ page 92 G4-EC8 77-80 and 86 ✓ page 92 G4-DMA 8-11 and 42-43 ✓ page 92 G4-EC9 86 ✓ page 92 Market presence Indirect economic impacts Procurement practices ABENGOA BIOENERGY page 99 CSR report 2014 | 11 GRI G4 content index General Standard Disclosures Information about the management approach and indicators Page Omissions External Assurance Category: environment Materials G4-DMA 9-11 ✓ page 92 G4-EN1 43-45 ✓ page 92 G4-EN2 43-45 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-EN3 46 ✓ page 92 G4-EN4 46 ✓ page 92 G4-EN5 72 CSR Abengoa 2014 G4-EN6 46 and 47 ✓ page 92 G4-EN7 46 and 47 ✓ page 92 G4-DMA 8-11 and 47 ✓ page 92 G4-EN8 47 ✓ page 92 G4-EN9 47 ✓ page 92 G4-EN10 47 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-EN11 48 ✓ page 92 G4-EN12 48 ✓ page 92 G4-EN13 48 ✓ page 92 G4-EN14 48 ✓ page 92 Energy – Water Biodiversity ABENGOA BIOENERGY page 100 CSR report 2014 | 11 GRI G4 content index General Standard Disclosures Information about the management approach and indicators Page Omissions External Assurance Emissions G4-DMA 8-11 (Materiality disclosures) and 49 (GHG emissions) ✓ page 92 G4-EN15 49 and 50 ✓ page 92 G4-EN16 49 and 50 ✓ page 92 G4-EN17 49 and 50 ✓ page 92 G4-EN18 29 Abengoa in figures. It is calculated by the produced saving. ✓ page 92 G4-EN19 50 ✓ page 92 G4-EN20 50 ✓ page 92 G4-EN21 50 ✓ page 92 G4-DMA 8-11 and 51 ✓ page 92 G4-EN22 51 ✓ page 92 G4-EN23 51 and 52 ✓ page 92 G4-EN24 51 ✓ page 92 G4-EN25 51 and 52 ✓ page 92 G4-EN26 51 and 52 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-EN27 52 and 53 ✓ page 92 G4-EN28 16, 19, 30 and 52 ✓ page 92 G4-DMA 8-11 and 54 ✓ page 92 G4-EN29 54 ✓ page 92 Effluents and waste Products and services Compliance ABENGOA BIOENERGY page 101 CSR report 2014 | 11 GRI G4 content index General Standard Disclosures Information about the management approach and indicators Page Omissions External Assurance Transport G4-DMA 8-11 ✓ page 92 G4-EN30 47 and 49 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-EN31 54 and 55 ✓ page 92 G4-DMA 120 and 124 CRS Abengoa 2014 ✓ page 92 G4-EN32 124 CSR Abengoa 2014 – G4-EN33 119 and 120 CSR Abengoa 2014 – Overall Supplier environmental assessment General Standard Disclosures Information about the management approach and indicators Page Omissions External Assurance Category: social performance Labour practices and decent work Employment G4-DMA 8-11 ✓ page 92 G4-LA1 31, 67 and 68 ✓ page 92 G4-LA2 23 and 75 ✓ page 92 G4-LA3 70 ✓ page 92 ABENGOA BIOENERGY page 102 CSR report 2014 | 11 GRI G4 content index General Standard Disclosures Information about the management approach and indicators Page Omissions External Assurance Labor/management relations G4-DMA 8-11 ✓ page 92 G4-LA4 76 and 77 ✓ page 92 G4-DMA 8-11 and 68 ✓ page 92 G4-LA5 68 and 69 ✓ page 92 G4-LA6 73 ✓ page 92 G4-LA7 68 ✓ page 92 G4-LA8 76 and 77 ✓ page 92 G4-DMA 8-11 and 71-73 ✓ page 92 G4-LA9 31 and 71-73 ✓ page 92 G4-LA10 71-73 ✓ page 92 G4-LA11 72 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-LA12 57, 67, 68 and 74 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-LA13 74 and 75 ✓ page 92 G4-DMA 120 and 124 CRS Abengoa 2014 ✓ page 92 G4-LA14 124 CSR Abengoa 2014 – G4-LA15 120 CSR Abengoa 2014 – Occupational health and safety Training and education Diversity and equal opportunity Equal remuneration for women and men Supplier assessment for labor practices ABENGOA BIOENERGY page 103 CSR report 2014 | 11 GRI G4 content index General Standard Disclosures Information about the management approach and indicators Page Omissions External Assurance Labor practices grievance mechanisms G4-DMA 107 CSR Abengoa 2014 ✓ page 92 G4-LA16 108 CSR Abengoa 2014 – General Standard Disclosures Information about the management approach and indicators Page Omissions External Assurance Human rights Investment G4-DMA 8-11 ✓ page 92 G4-HR1 87 and 88 ✓ page 92 G4-HR2 87 and 88 ✓ page 92 G4-DMA 9-11 and 42-43 ✓ page 92 G4-HR3 74 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-HR4 78-80 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-HR5 68, 69 and 78 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-HR6 38-40 and 78 ✓ page 92 Non-discrimination Freedom of association and collective bargaining Child labor Forced or compulsory labor ABENGOA BIOENERGY page 104 CSR report 2014 | 11 GRI G4 content index General Standard Disclosures Information about the management approach and indicators Page Omissions External Assurance Security practices G4-DMA 8-11 ✓ page 92 G4-HR7 38-40 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-HR8 74 and 75 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-HR9 74 ✓ page 92 Indigenous rights Assessment Supplier human rights assessment G4-DMA 28, 120 and 124 CSR Abengoa 2014 – G4-HR10 28 and 124 CSR Abengoa 2014 – G4-HR11 120 CSR Abengoa 2014 – Human rights grievance mechanisms G4-DMA 8-11 ✓ page 92 G4-HR12 76 and 77 ✓ page 92 ABENGOA BIOENERGY page 105 CSR report 2014 | 11 GRI G4 content index General Standard Disclosures Information about the management approach and indicators Page Omissions External Assurance Society Local communities G4-DMA 8-11 (Materiality disclosures) ✓ page 92 G4-SO1 42, 43 and 78-82 ✓ page 92 G4-SO2 23, 24, 42 and 77 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-SO3 60 and 61 ✓ page 92 G4-SO4 60 and 61 ✓ page 92 G4-SO5 60 and 61 ✓ page 92 G4-DMA 8-11 ✓ page 92 G4-SO6 61 ✓ page 92 G4-DMA 8-11 and 54 ✓ page 92 G4-SO7 60 and 61 ✓ page 92 G4-DMA 8-11 and 54 ✓ page 92 G4-SO8 61 ✓ page 92 G4-DMA 120 and 124 CSR Abengoa 2014 ✓ page 92 G4-SO9 124 CSR Abengoa 2014 – G4-SO10 120 CSR Abengoa 2014 – Anti-corruption Public policy Anti-competitive behavior Compliance Supplier assessment for impacts on society ABENGOA BIOENERGY page 106 CSR report 2014 | 11 GRI G4 content index General Standard Disclosures Information about the management approach and indicators Page Omissions External Assurance Grievance mechanisms for impacts on society G4-DMA 60 CSR Abengoa 2014 ✓ page 92 G4-SO11 165 CSR Abengoa 2014 – General Standard Disclosures Information about the management approach and indicators Page Omissions External Assurance Product liability Compliance G4-DMA 8-11 and 54 ✓ page 92 G4-PR9 61 ✓ page 92
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