Folie 1 - Glen Dimplex Deutschland GmbH
Transcription
Folie 1 - Glen Dimplex Deutschland GmbH
ENGINEERING FOR TOMORROW Glen Dimplex Deutschland Dimplex Riedel Consumer Products 1 Together we are strong: Our parent company, the Glen Dimplex Group • The parent company of Glen Dimplex Deutschland is the Glen Dimplex Group, which is based in Dublin, Ireland • 10,000 employees and revenues of around 2 billion euro • A family owned and operated company with 4 core business areas: – Heating and Ventilation – Renewable Solutions – Domestic Appliances – Commercial and Industrial • Worldwide leading manufacturer of electrical heating systems Glen Dimplex Deutschland Dimplex Riedel Consumer Products 2 Facts and figures: Glen Dimplex Deutschland in brief • Group of companies with 900 employees and revenues in excess of 200 million euro (headquarters: Kulmbach) • 3 divisions: – Residential heating technology and renewable energy – Cooling systems and chillers – Consumer products Glen Dimplex Deutschland Dimplex Riedel Consumer Products 3 A success story: Glen Dimplex Deutschland then and now • • • • • • • • • • • 1896 1972 1978 1990 1993 1995 1996 1999 1999 2004 2005 Foundation of ASK August Schneider Kulmbach Foundation of KKW Kulmbacher Klimageräte-Werk GmbH Acquisition of KKW Kulmbacher Klimageräte-Werk GmbH by Siemens Glen Dimplex acquires KKW from Siemens ThermoTechnikBauknecht is renamed Dimplex KKW Kulmbacher Klimageräte-Werk GmbH acquires Riedel Kältetechnik EIO Sonneberg is bought by the Glen Dimplex Group ewt Nuremberg, AKO and EIO Sonneberg are incorporated into GDD Nuremberg Riedel acquires Bosch Industrial and Commercial Cooling Systems KVS is incorporated into KKW Kulmbacher Klimageräte-Werk GmbH KKW and GDD Nuremberg are consolidated into Glen Dimplex Deutschland GmbH Glen Dimplex Deutschland Dimplex Riedel Consumer Products 4 Established, popular, proven: Strong brands under one roof Glen Dimplex Deutschland Dimplex Riedel Consumer Products 5 Well positioned: Three powerful divisions DIMPLEX • The system provider for residential heating technology and renewable energy solutions • More than € 130 million in revenue with 460 employees at the Kulmbach and Sonneberg plants Glen Dimplex Deutschland RIEDEL CONSUMER PRODUCTS • The specialist for cooling systems and chillers • More than € 51 million in revenue with 260 employees at the Kulmbach plant Dimplex Riedel • The top brands for your home • More than € 26 million in revenue with 170 employees at the Nuremberg and Sonneberg plants Consumer Products 6 The basis of our success: Our values and beliefs Quality Glen Dimplex Deutschland Innovation Dimplex Riedel Consumer Products Responsibility 7 Our claim: To be an innovation leader in future key markets • A pioneer in the use of renewable energy with a comprehensive product range • The largest mass producer of cooling equipment for industrial, commercial and medical applications • Manufacturer of individual customised solutions for Consumer Products "Made in Germany" Glen Dimplex Deutschland Dimplex Riedel Consumer Products 8 Whenever, wherever: Quality wins through Quality at Glen Dimplex Deutschland doesn't start with the delivered product; it defines the entire value chain: • The quality of our products, processes and services undergoes regular testing and continuous improvement (integrated Quality Management System according to DIN EN ISO 9001) • Procedural implementation is documented in the Quality Management Manual • VDE TDAP-certified laboratory for all thermal analyses Glen Dimplex Deutschland Dimplex Riedel Consumer Products 9 New ways, better solutions: Innovation is our driving force The success stories of tomorrow are based on the innovations of today. This is why Glen Dimplex Deutschland has always striven for innovative leadership: • In-house research and development departments with state-of-the-art laboratory facilities • Technology trend analysis and development of futureoriented technologies, production methods and materials • Innovation is a component of the entire value chain (market research - R&D - production - logistics - service marketing) • Synergy effects from cooperation between the various R&D departments (over 100 employees are actively involved in R&D) • 19 patents, 6 industrial designs and 55 trademarks have been registered or are pending Glen Dimplex Deutschland Dimplex Riedel Consumer Products 10 Culture of cooperation: We take responsibility We want to continually fulfil our responsibilities to society, employees and the environment with our motto "Engineering for tomorrow". This includes our commitment to Germany as a location and our responsibility as an employer, as well as the preservation of our environment. Glen Dimplex Deutschland Dimplex Riedel Consumer Products 11 What makes us strong: Development expertise • In-house research and development departments cooperate in project teams • House of quality: Methodical, customer-oriented product development and design • Test facilities for simulating real operating conditions • "Preventive" quality management: Use of FMEA (Failure Mode and Effect Analysis) to prevent errors and enhance technical reliability • In-house design centre in London • Close contact with universities Glen Dimplex Deutschland Dimplex Riedel Consumer Products 12 What makes us strong: Production • State-of-the-art production processes • Integrated manufacturing centres for sheet metal working • Economical production of small, medium and large series products • Quality Management System according to DIN EN ISO 9001 • Compliance with applicable standards and regulations Glen Dimplex Deutschland Dimplex Riedel Consumer Products 13 DIMPLEX Division Glen Dimplex Deutschland Dimplex Riedel Consumer Products 14 DIMPLEX The brand for renewable energy solutions and residential heating appliances • • • • • Headquarters: Kulmbach, Upper Franconia Employees: 460, turnover: €130 million Markets: Europe, Asia Brands: Dimplex, AKO, KVS Strategic goals: – Innovative leader in the field of heat pumps, market leader in the field of air-to-water heat pumps – Expansion of ventilation expertise – Important trade partner in the field of renewable energy solutions – Full line distributor of electric heaters Glen Dimplex Deutschland Dimplex Riedel Consumer Products 15 Factors we are noted for: Integrated solutions for renewable energy and residential heating appliances • Over 35 years of experience in the development and production of heat pumps and electric storage heaters • Innovative leader in the field of high-efficiency heat pumps for outside air, ground and ground water heat sources • Full line distributor and system provider for combining • heating, cooling, ventilation and domestic hot water preparation • heat pumps with additional renewable energy solutions such as wood, solar and PV • Further development of Smart-Grid storage solutions for an intelligent shift of load profiles Glen Dimplex Deutschland Dimplex Riedel Consumer Products 16 On the move in strategic markets: Our product ranges Renewable energy solutions Residential heating appliances Heat generators and accessories • Heat pumps • Ventilation systems • Solar thermal systems • Fan convectors Electrically powered products for heating and domestic hot water preparation • Storage heaters • Direct heating appliances • Electric underfloor heating • Domestic hot water appliances Glen Dimplex Deutschland Dimplex Riedel Consumer Products 17 Product range: Renewable energy solutions Heat pumps for single and multiple occupancy residences, for new developments and refurbishments as well as for industry and trade • Air-to-water heat pumps for indoor and outdoor installation, 6-60 kW • Brine-to-water heat pumps, 5-130 kW • Water-to-water heat pumps, 9-140 kW • Domestic hot water heat pumps with integrated hot water cylinder (200-300l) Glen Dimplex Deutschland Dimplex Riedel Consumer Products 18 Product range: Renewable energy solutions Ventilation units • Local domestic ventilation With heat recovery Without heat recovery • Central domestic ventilation Without heat recovery Passive heat recovery Active heat recovery Glen Dimplex Deutschland Dimplex Riedel Consumer Products 19 Product range: Renewable energy solutions Solar thermal systems • System solutions for combining heat pumps with solar support for heating and domestic hot water preparation Glen Dimplex Deutschland Dimplex Riedel Consumer Products 20 Product range: Residential heating appliances • Electric storage heaters in country-specific designs for renovation work and new developments. Use of electric storage heaters for thermal storage of surplus renewable energy (wind storage). • Direct heating appliances for household use and trade/industry • Domestic hot water appliances for local and central applications • Underfloor heating (electrical) for controlling the temperature of the floor Glen Dimplex Deutschland Dimplex Riedel Consumer Products 21 Factors that make Dimplex strong: Certified quality • Certified products according to DIN EN ISO 9001 • European seal of approval (EHPA) for numerous heat pumps, see www.dimplex.de/guetesiegel • NF-PAC and MCS seal of approval for the United Kingdom and France • VDE-TDAP certified laboratory for approval measurements according to DIN EN 14511 • Optimum operational reliability • Consistent product quality thanks to reproducible processes • Transparent documentation of performance characteristics Glen Dimplex Deutschland Dimplex Riedel Consumer Products 22 Factors that make Dimplex strong: Comprehensive service • A comprehensive network of sales representatives and product specialists at home and abroad • Central technical hotline and centre of expertise for customer service • System supplier with in-house planning and tendering department • In-house after-sales service and a comprehensive network of customer service partners • Use of state of the art communication systems – Continuous electronic process chains for rapid customer support – Online planning tools such as the operating cost calculator – Ability to access the heat pump manager via smart phones (HeatPumpApp) Glen Dimplex Deutschland Dimplex Riedel Consumer Products 23 Factors that make Dimplex strong: Comprehensive service • Theoretical and practical service and product training • E-learning • Websites in 15 different languages • Comprehensive spare part documentation • Electronic troubleshooting aids • Optional warranty extension upon request by the customer • Remote maintenance of heating systems Glen Dimplex Deutschland Dimplex Riedel Consumer Products 24 Factors that make Dimplex strong: Innovative technology • Heat pump technology for heating, cooling and domestic hot water preparation with the possibility of waste heat recovery • Highly efficient heat pump technology thanks to optimum co-ordination and development of components used in the refrigeration circuit • Energy-efficient regulation with direct control and electronically regulated components (expansion valves, fans and circulation pumps) • Heat pumps for air, brine and water heat sources from 5 KW to 140 KW Glen Dimplex Deutschland Dimplex Riedel Consumer Products 25 RIEDEL Division Glen Dimplex Deutschland Dimplex Riedel Consumer Products 26 RIEDEL The specialist for cooling systems and chillers • Headquarters: Kulmbach, Upper Franconia • Employees: 260; turnover: €51 million • Markets: Europe, North America, Asia • Brand: Riedel • Strategic goal: World's largest manufacturer of medical cooling technology Glen Dimplex Deutschland Dimplex Riedel Consumer Products 27 On the move in strategic markets: Our product ranges Industrial cooling Compact modular process chillers with a cooling capacity from 0.1 200 KW for industrial application Glen Dimplex Deutschland Medical cooling Cooling and air conditioning components, process chillers and dehumidifiers for medical technology Dimplex Riedel Commercial cooling Cooling machines, cooling modules and process chillers for professional applications in commercial cooling Consumer Products 28 Application: Industrial cooling • • • • • Glen Dimplex Deutschland Dimplex Riedel Consumer Products Laser technology Machine tools Plastics industry Printing industry Surface technology 29 Application: Medical cooling • • • • Radiological systems Oncology systems Radiographic systems Diagnostic systems Glen Dimplex Deutschland Dimplex Riedel Consumer Products 30 Application: Commercial cooling • Vending machine cooling • Food service • Pharmaceuticals • Laboratory equipment • Storage room cooling Glen Dimplex Deutschland Dimplex Riedel Consumer Products 31 Factors that make RIEDEL strong: Competitive advantages and core expertise • Comprehensive environmental protection • Service around the clock • Efficient logistics • Superior quality • Innovative technology • Proven competence Glen Dimplex Deutschland Dimplex Riedel Consumer Products 32 Factors that make RIEDEL strong: Comprehensive environmental protection • At RIEDEL, those products which are particularly environmentally friendly are designated with the "ENVIRONMENTAL MANAGEMENT” label. • Cooling systems with up to 40% energy savings • Up to 4 performance levels prevent unnecessary energy consumption • Heat recovery from the cooling unit's refrigeration circuit • Process coolers with energy saving system (ESS) Glen Dimplex Deutschland Dimplex Riedel Consumer Products 33 Factors that make RIEDEL strong: Service around the clock • Customer-oriented service organisation • Co-ordinated service packages for OEM partners • Service training • Maintenance contracts • Special logistics concepts • Maintenance via LAN connection • 24/7 service hotline Glen Dimplex Deutschland Dimplex Riedel Consumer Products 34 Factors that make RIEDEL strong: Efficient logistics • • • • • Worldwide delivery and logistics systems Stock control State of the art distribution network Express delivery Customised storage and logistics systems (Kanban, Konsi, Ship to line, etc.) Glen Dimplex Deutschland Dimplex Riedel Consumer Products 35 Factors that make RIEDEL strong: Superior quality • Certified according to ISO 9001 and ISO 14001 • Compliance with all applicable standards and regulations (EN 378, EN 60204, UW, VGB) • Use of branded products for the main components • Optimum operational reliability at high ambient temperatures (+55°C) • State-of-the-art production processes • Consistent product quality thanks to reproducible processes Glen Dimplex Deutschland Dimplex Riedel Consumer Products 36 Factors that make RIEDEL strong: Innovative technology • Energy-efficient operation with scroll compressors • Optimised fan design • Innovative control technology for "communication" with the appliances (OEM) • Compact, space-saving casing technology • Production plants in Europe, USA and Asia Glen Dimplex Deutschland Dimplex Riedel Consumer Products 37 Factors that make RIEDEL strong: Proven competence • Familiarity with the most popular European series production methods for cooling equipment and systems • Over 45 years of application experience Glen Dimplex Deutschland Dimplex Riedel Consumer Products 38 CONSUMER PRODUCTS Division Glen Dimplex Deutschland Dimplex Riedel Consumer Products 39 Top brands for your home: CONSUMER PRODUCTS • Locations: Nuremberg (Middle Franconia) and Sonneberg (Thuringia) • Employees: 170 • Turnover: €26 million • Markets: Europe, Middle East and Asia • Brands: – EIO: Vacuum cleaners – morphy richards: Small household appliances – ewt: Electric heaters, fireplaces and grills – AquaVac by ewt: Wet/dry vacuum cleaners – Stoves: Electric cookers and hobs Glen Dimplex Deutschland Dimplex Riedel Consumer Products 40 Top brands for your home: Our product ranges State of the art floor care Refreshingly different ideas for the kitchen The perfect home climate Innovative flame technology Wet & Dry / Indoor & Outdoor Proud to be British Glen Dimplex Deutschland Dimplex Riedel Consumer Products 41 Quality wins through: Accolades EIO floor care • 4 x rating "good” in a row from Stiftung Warentest since 2008 • Plus X Award for ecology ewt air conditioning and fireplaces • Winner at the Hearth and Home Exhibition in 2008 and 2009 • Innovation Award and Product of the Show Award morphy richards small household appliances • Test winner in the electric iron category at "Haus & Garten" 2011 Glen Dimplex Deutschland Dimplex Riedel Consumer Products 42 Factors that make us strong: Competitive advantages and core expertise • Made in Germany • Certified quality according to DIN EN ISO 9001 • Innovations that set standards • Service around the clock • Trendsetting technology • In-house design and development departments Glen Dimplex Deutschland Dimplex Riedel Consumer Products 43 Factors that make us strong: Made in Germany We have been manufacturing vacuum cleaners at our Sonneberg/Thuringia plant since 1957. The 20-millionth vacuum cleaner was produced on 16 June 2010. Glen Dimplex Deutschland Dimplex Riedel Consumer Products 44 Factors that make us strong: Service around the clock Our service hotline is available 24 hours a day, 7 days a week and 365 days a year. Defective devices can be returned free of charge within the warranty period using the return label provided. Glen Dimplex Deutschland Dimplex Riedel Consumer Products 45 Factors that make us strong: Innovation • Trendsetter in the small household appliance sector • Patented products which are adapted to customer requirements • Electric fireplaces with patented flame technology Floor care appliances with handle-mounted remote control Glen Dimplex Deutschland Dimplex Riedel Consumer Products 46 Factors that make us strong: In-house design and development departments • In-house design centre in London • Development department for floor care at the Sonneberg plant Glen Dimplex Deutschland Dimplex Riedel Consumer Products 47 Thank you for your attention. Glen Dimplex Deutschland Dimplex Riedel Consumer Products 48