Hotel San Marco - Bibione Pineda

FAQ
Hotel San Marco - Bibione Pineda
1.
2.
3.
4.
5.
6.
Where can I book a room at the best rate?
Will you charge a booking fee when I make a reservation?
Can I cancel my reservation?
When can I check-in time? And check-out?
Can I pay with credit card?
Is it possible to pay on the arrival?
Pag. 2
7.
8.
Does the Hotel have a car park?
When the gyms are open?
Pag. 3
9.
10.
Is it possible to smoke in the rooms?
Is it possible to leave the Hotel early in the morning?
Pag. 4
11.
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16.
How do I reach the city centre?
Are online payments safe?
Are domestic animals admitted?
Is Wi-Fi available in the whole structure? Is it free? How can I enter?
Is the use of pool included in the room fee?
How large is the swimming pool?
Pag. 5
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22.
Is there a tourist tax to pay?
How many floors does the hotel have? Is there an elevator?
Are there rooms equipped for disabled people?
Do the rooms have the terrace? Are these oriented towards the Sun?
Does the Hotel provide beach towels?
How is it organized the beach service?
Pag. 6
23.
24.
Is the hotel open by night?
Is your hotel suitable for a person who suffers from an allergy?
Pag. 7
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27.
Can you organise airport or station transfer?
Where is the closest bus stop?
Will the reception provide me a piece of information about the town?
Pag. 8
FAQ
Hotel San Marco - Bibione Pineda
N° 2
N° 1
• Will you charge a
booking fee when I make
a reservation?
No, we will not. Our Guests
can always choose their
preferred payment option.
• Where can I book a room
at the best rate?
You can book a room at the
best rate only on our website www.sanmarco.org
N° 3
N° 4
• Can I cancel my
reservation?
Yes, you can, according
to the cancellation policy
written under every fee.
• When can I check-in
time? And check-out?
Rooms, car park and
beach
services
are
available from 2 pm of
the day of arrival, until
11 am of the day of
departure.
N° 5
• Can I pay with credit
card?
Yes, you can. We accept
Visa and MasterCard.
N° 6
• Is it possible to pay on
the arrival?
Of course it is, ask at the
Reception.
N° 8
N° 7
• Does the Hotel have a car
park?
Yes, it does. For every room
there is a parking place
in rotation is available
from the arrival until the
departure, in a car park
closed by an automatic gate.
• When the gyms are
open?
You can go into the two
modern gyms near the
San Marco Hotel without
any additional fee. The
timetables are updated
every season therefore
do not hesitate to ask the
Reception for precise
information.
N° 9
• Is it possible to smoke in
the rooms?
In all our rooms, it is
forbidden
to
smoke.
However, you can smoke
on the terrace, where you
will find an ashtray.
N° 10
• Is it possible to leave
the Hotel early in the
morning?
You can leave the hotel in
every moment. You just
have to communicate it
at the Reception, the day
before your departure.
N° 12
N° 11
• Are online payments
safe?
Your security is our priority
and it is guaranteed by our
128-bit encryption system
for online booking.
• How do I reach the city centre?
The centre of Bibione Pineda is in front of the San
Marco Hotel and you can reach it on foot. Otherwise
you can reach the centre of Bibione “Spiaggia” by
bicycles (at your disposal at the hotel) or by bus. The
bus stop is right behind the hotel and there is a bus
every 30 minutes.
N° 13
N° 14
•
Are
domestic
animals admitted?
We are sorry, but domestic
animals are not admitted.
• Is Wi-Fi available in
the whole structure? Is
it free? How can I enter?
Wi-Fi is free and
available in the whole
structure, garden and
pool area included. Ask
at the reception for the
password.
N° 15
• Is the use of pool
included in the room fee?
The use of pool is included
in the room fee, as well
as all the other facilities
offered by the hotel.
N° 16
• How large is the
swimming pool?
Our swimming pool has an
irregular shape, it is 20 meters
long and up to 11,5 meters
large; maximum depth is 130
centimetres; the diameter of
the Jacuzzi is about 4 meters.
N° 18
N° 17
• How many floors does
the hotel have? Is there an
elevator?
The hotel has 4 floors
and it’s equipped with an
elevator.
• Is there a tourist tax to pay?
According to the Municipality of San Michele al
Tagliamento, the tourists have to pay tourist tax from
1st May to 30 September 2015. The tourist tax, in the
amount of € 1,00, shall be calculated per person per night
for up to a maximum of ten consecutive overnight stays.
Exceptions: Children up to the age of 2 and disabled
people and their helpers.
N° 19
• Are there rooms
equipped for disabled
people?
Yes, our hotel has 3 rooms
equipped for disabled
people and the whole
structure is accessible for
them. For any particular
need do not hesitate to
N° 20
contact our staff by e-mail
or by phone.
N° 21
• Does the Hotel provide
beach towels?
Yes, it does. You will find
them on your bed the day
of your arrival and every
three days you will receive
clean ones.
• Do the rooms have
the terrace? Are these
oriented towards the
Sun?
Every room has a private
terrace. To satisfy every
need, the hotel has some
West-facing and some
East-facing rooms.
N° 22
• How is it organized the beach service?
On your arrival, you will receive a ticket with the number
of your beach umbrella with a beach lounger and chair.
You can use these services from the 14.00 of the day of
your arrival until the day before your departure. Our
colleagues will be pleased to show you the best way to
reach the beach that is at the end of a pleasant walk
throughout the shadow of the pine forest.
N° 24
N° 23
• Is the hotel open by
night?
By night, there is always
the porter, so you can come
back when you want and
ring the bell if you find the
gate closed.
• Is your hotel suitable
for a person who suffers
from an allergy?
Hotel San Marco has all the
certifications required by
law. In our hotel, you will
find non-allergenic floors
and pillows. Persons suffering from some type of food
allergy are kindly asked to
say it at the moment of reservation in order to allow
our staff to take the appropriate measures.
N° 25
• Can you organise airport
or station transfer?
On request, it is possible to
organise the transfer with
an additional fee.
N° 26
• Where is the closest bus
stop?
The closest bus stop is 50
meters far from the hotel,
in front of the ticket shop.
N° 27
• Will the reception provide me a piece of information about the town?
Our smiling Staff at the Reception is at your complete disposal to give you a map of the town, to provide information
about facilities and activities and also to reserve excursions to discover our magnificent territory.
Hotel San Marco © 2010/15 - Cogetur Srl uninominale Via delle Ortensie, 2
30020 Bibione Pineda di San Michele al Tagliamento (VE) - ITALIA - A.U. Marco Michielli
Cap.Sociale € 26.000,00 i.v. - C.F./P.IVA e R.I di Venezia IT 02941070274 - REA VE Nr. 266254
Email: [email protected] - Tel. +39.0431.43301 Fax +39.0431.438381