www.aclibrary.org Produced by Technical Services Unit, Information

Transcription

Alameda County
www.aclibrary.org
…Infinite possibilities
Produced by
Technical Services Unit, Information Technology Unit,
Collection Development, & Library Administration
WITH HEARTFELT THANKS AND ADMIRATION
TO THE 218 STAFF
WHO MAKE THE REMARKABLE WORK REFLECTED IN THESE PAGES POSSIBLE.
CIRCULATION – 6.5 MILLION
VISITORS – 5 MILLION
WEB VISITORS – 2.4 MILLION
COLLECTION 1.1 MILLION
PROGRAM ATTENDANCE – 145,500
PUBLIC LIBRARIES MAKE COMMUNITIES STRONGER AND WORK WITH LOCAL GOVERNMENTS AND AGENCIES TO BENEFIT OUR
COMMUNITIES IN FOUR AREAS.
 Early literacy services contribute to long-term economic success by enhancing school readiness and academic success;
elevating awareness of the need for strong reading skills and expanding learning resources.
 Library services and programs assist in workforce development by providing access to technology and training; providing
English language training and adult literacy services; expanding access to employment search and application opportunities
and providing career skills workshops in conjunction with community agencies.
 Libraries provide support for the creation and success of community owned businesses by reducing the costs for research
and planning; partnering with local, state and county agencies to provide business development workshops and research;
providing online business databases available to entrepreneurs 24/7/365 and providing access to current data on products,
suppliers, financing sources and competitors.
 Public library buildings act as catalysts for the structural development of communities by contributing to the stability, safety
and quality of life in neighborhoods; anchoring development, attracting significant foot traffic, and complementing
neighborhood retail and cultural destinations and generating foot traffic but not sales competition for local businesses.
Libraries truly do change lives by opening windows to the world, inspiring us to explore, achieve and contribute to improving our
quality of life.
ALAMEDA COUNTY LIBRARY
2009/10 ANNUAL STATISTICS
TABLE OF CONTENTS
POPULATION OF LIBRARY SERVICE AREA .......... 1
LIBRARY BUILDINGS (SIZE) .................................... 2
LIBRARY OPEN HOURS ........................................... 3
BORROWERS REGISTERED ................................... 4
NON-RESIDENT REGISTRATION ............................ 5
PROGRAM ATTENDANCE ..................................... 20
LITERACY PROGRAM ........................................... 21
VOLUNTEERS ........................................................ 22
COLLECTION:
Size ............................................................... 23
Per Capita ..................................................... 24
Turnover Rate ............................................... 25
CIRCULATION:
Trends ............................................................. 6
Overview ......................................................... 7
Per Open Hour ................................................ 8
Activity ............................................................. 9
Use by Residence ......................................... 10
TOTAL COLLECTIONS:
Books ............................................................ 26
Music Compact Disks ................................... 26
DVDs ............................................................ 27
Videos ........................................................... 27
Audio Cassettes............................................ 28
Books on CD................................................. 28
CD-ROMs ..................................................... 29
REFERENCE:
Overview ....................................................... 11
Questions Per Open Hour ............................. 12
24/7 Library (Website Statistics) .................... 13
Interlibrary Loan............................................. 14
INTERNATIONAL LANGUAGE COLLECTIONS:
Books ............................................................ 30
Audio Materials ............................................. 31
Videos ........................................................... 32
DVDs ............................................................ 33
SERVICE TO CHILDREN & TEENS ........................ 15
Children & Teens with Library Cards ............. 16
Children & Teen Materials Circulated ........... 17
GATE COUNT PER OPEN HOUR ........................... 18
LIBRARY VISITS ..................................................... 19
- ii -
POPULATION OF LIBRARY SERVICE AREA
January 1, 2010
LIBRARY
CITY
POPULATION
ALBANY
17,021
CASTRO VALLEY
DUBLIN
48,821
UNINCORPORATED
POPULATION
TOTAL
PERCENT OF
TOTAL
17,021
3.1
60,920
60,920
11.1
2,948
51,769
9.5
FREMONT
CENTERVILLE
FREMONT MAIN
IRVINGTON
NILES
Sub-Total
NEWARK
61,447
124,289
21,017
11,375
218,128
218,128
39.9
44,380
44,380
8.1
25,918
22,937
14,295
5,309
SAN LORENZO
ASHLAND
CHERRYLAND
OTHER
68,459
Sub-Total
UNION CITY
11.2
22.7
3.8
2.1
4.7
4.2
2.6
1.0
68,459
12.5
75,054
13.7
9,734
1,399
11,133
11,133
1.8
0.2
2.0
143,460
546,864
100.0
75,054
OTHER UNINCORPORATED
FAIRVIEW
SUNOL
Sub-Total
TOTAL SERVICE AREA
POPULATION
403,404
Based on State Department of Finance January 1, 2010 estimates.
Alameda County Library
-1-
LIBRARY BUILDINGS
SQ. FT. PER CAPITA
Fiscal Year 2009/10
DATE BUILT
POPULATION
SQUARE
FEET
SQUARE FEET
PER CAPITA
1991
17,021
15,220
0.89
Castro Valley
2009
60,920
34,537
0.57
Centerville
1976
61,447
6,000
0.10
Dublin2
2003
51,769
29,945
0.58
Fremont Main
1989
124,289
68,532
0.55
218,128
82,444
0.38
LIBRARY
Albany1
4
(All Fremont Libraries)
Headquarters
1989
N/A
28,981
N/A
Irvington
1971
21,017
5,760
0.27
Newark
1983
44,380
15,000
0.34
Niles
1928
11,375
2,152
0.19
San Lorenzo
1969
68,459
11,867
0.17
Union City3
1979
75,054
12,000
0.16
Undist. Unincorporated
11,133
N/A
N/A
TOTALS
546,864
229,994
0.42
1.
2.
3.
4.
Albany basement = 3,000 sq.ft.
Dublin Expansion space = 8,175 sq. ft.
Union City remodeled in 2000
New Castro Valley Library in 2009
-2-
HOURS OF PUBLIC SERVICE
Fiscal Year 2009/10
SUNDAY
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
TOTAL
HRS/WK
Albany
1-5
12-6
12-8
12-8
10-6
Closed
10-5
41
Castro Valley
1-5
12-8
12-8
10-6
10-6
Closed
10-5
43
Closed
Closed
1-8
Closed
11-6
Closed
Closed
14
1-5
10-8
10-8
10-8
10-8
10-6
10-5
59
Fremont Main
Closed
1-9
1-9
11-9
11-6
11-6
10-5
47
Irvington
Closed
Closed
Closed
10-5
Closed
Closed
Closed
7
Newark
1-5
Closed
1-9
10-6
1-9
10-6
10-5
43
Closed
Closed
10-5
Closed
Closed
Closed
Closed
7
San Lorenzo
1-5
12-8
12-8
10-6
10-6
Closed
10-5
43
Union City
1-5
10-6
1-8
10-8
1-8
2-6
10-5
47
24/7 Library
N/A
N/A
N/A
N/A
N/A
N/A
N/A
168
LIBRARY
Centerville
Dublin
Niles
519
-3-
BORROWERS REGISTERED
(Resident/Non-Resident)
As of June 30, 2010
NONBRANCH
RESIDENT
NON-RES %
RESIDENT
TOTAL
OF TOTAL
Albany
12,882
13,736
26,618
51.60
Castro Valley
31,051
5,005
36,056
13.88
5,505
156
5,661
2.76
24,471
22,308
46,779
47.69
5,627
831
6,458
12.87
Fremont
102,731
9,810
112,541
8.72
Irvington
1,693
43
1,736
2.48
Newark
20,289
1,111
21,400
5.19
694
24
718
3.34
San Lorenzo
16,728
8,088
24,816
32.59
Union City
32,474
5,263
37,737
13.95
2,608
670
3,278
20.44
256,753
67,045
323,798
20.71
Centerville
Dublin
Extension *
Niles
24/7 Library
TOTAL
*Extension includes Santa Rita, Camp Sweeney, etc.
-4-
NON-RESIDENT BORROWERS
as of June 30, 2010
RESIDENCE
Alameda City
Berkeley
Contra Costa County
Emeryville
Hayward (City)
Livermore
Marin County
Menlo Park
Monterey
Mountain View
Napa County
Oakland
Palo Alto
Piedmont
Pleasanton
Redwood City
Richmond
Sacramento County
San Francisco
San Joaquin County
San Jose
San Leandro (City)
San Mateo County
Santa Clara County
Santa Cruz County
Solano County
Sonoma County
Stanislaus County
Sunnyvale
Yolo County
Other Areas
TOTAL
TOTAL
67,045
931
5361
14346
194
13490
2565
138
43
20
125
39
4530
132
81
8280
81
2344
225
743
1356
1850
4912
492
1373
87
270
95
273
250
45
2374
-5-
CIRCULATION TRENDS
Fiscal Year 2009/10
FISCAL YEAR
CIRCULATION
INCREASE
5,463,529
5,404,523
5,637,420
6,056,555
6,646,243
3.16%
-1.08%
4.31%
7.43%
9.74%
2005/06
2006/07
2007/08
2008/09
2009/10
CHANGE OVER PAST 5 YEARS
21.65%
Circulation Trends Change over past 5 years
7,000,000
Circulation
6,000,000
5,000,000
4,000,000
3,000,000
2,000,000
1,000,000
0
2005/06
2006/07
2007/08
2008/09
2009/10
Fiscal Year
-6-
CIRCULATION OVERVIEW
Fiscal Year 2009/10
BRANCH
CIRCULATION
NON-RESIDENT
AMENDED
CIRCULATION
LESS
% of
CIRCULATION
POPULATION
CIRCULATION
PER CAPITA
NON-RESIDENT
CIRCULATION
PER CAPITA
Albany
17,021
414,204
24.33
182,943
55.83%
10.75
Castro Valley
60,920
576,401
9.46
548,877
4.78%
9.01
Centerville
61,447
138,199
2.25
135,379
2.04%
2.20
Dublin
51,769
652,041
12.60
302,808
53.56%
5.85
N/A
465,899
N/A
453,145
2.74%
N/A
124,289
1,637,369
13.17
1,557,436
4.88%
12.53
Extension
Fremont Main
218,128
1,852,594
7.51
1,765,999
4.67%
8.10
Irvington
(All Fremont)
21,017
45,050
2.14
44,939
0.25%
2.14
Newark
44,380
318,510
7.18
313,521
1.57%
7.06
Niles
11,375
31,976
2.81
29,788
6.84%
2.62
San Lorenzo
68,459
239,176
3.49
160,747
32.79%
2.35
Union City
75,054
473,301
6.31
418,233
11.63%
5.57
24/7 Library
N/A
1,649,913
N/A
N/A
N/A
N/A
Administration
Technical Services
Interlibrary Loan
N/A
4,204
N/A
N/A
N/A
N/A
535,731
6,646,243
11.53
4,147,816
37.59%
7.74
TOTALS
24/7 Library includes renewals via the web and telephone renewal
San Lorenzo Library closed for remodeling April 15, 2010
2 year comparisons
%
BRANCH
08/09
09/10
CHANGE
Albany
362,758
414,204
14.18%
Castro Valley
385,960
576,401
49.34%
Centerville
106,353
138,199
29.94%
Dublin
612,480
652,041
6.46%
Extension
475,313
465,899
-1.98%
Fremont Main
(All Fremont)
1,578,541
1,637,369
3.73%
1,754,785
1,852,594
5.57%
0.03%
Irvington
45,035
45,050
Newark
295,530
318,510
7.78%
24,856
31,976
28.64%
San Lorenzo
274,006
239,176
-12.71%
Union City
433,788
473,301
9.11%
1,452,003
1,649,913
13.63%
9,932
4,204
-57.67%
6,056,555
6,646,243
9.74%
Niles
24/7 Library
Administration
Technical Services
Interlibrary Loan
TOTALS
-7Alameda County Library
CIRCULATION PER OPEN HOUR
Fiscal Year 2009/10
CIRCULATION
AVERAGE CIRCULATION
HOURS OPEN
AVERAGE CIRCULATION
FOR YEAR
PER WEEK
PER WEEK
PER HOUR
Albany
414,204
7,965
41
194
Castro Valley
575,755
11,072
43
257
Centerville
138,199
2,658
14
190
Dublin
652,041
12,539
59
213
Extension
465,899
8,960
N/A
N/A
1,637,369
31,488
47
670
Irvington
45,050
866
7
124
Newark
318,510
6,125
43
142
Niles
31,976
615
7
88
San Lorenzo
238,976
4,596
43
107
Union City
473,301
9,102
47
194
1,649,856
31,728
168
189
4,204
81
N/A
N/A
6,645,340
127,795
519
246
BRANCH
Fremont Main
24/7 Library
Administration
Technical Services
Interlibrary Loan
TOTALS
24/7 Library includes renewals via the web and telephone renewal
San Lorenzo Library closed for remodeling April 15 - July 19, 2010
-8-
CIRCULATION ACTIVITY
Fiscal Year 2009/10
CHECKOUTS
CHECK-INS
RENEWALS
HOLDS
TOTAL
PERCENT OF
TOTAL
Albany
396,794
394,176
17,110
3,939
812,019
7.26%
Castro Valley
555,337
546,310
21,064
5,361
1,128,072
10.08%
Centerville
132,673
157,439
5,526
562
296,200
2.65%
Dublin
623,074
614,888
28,967
8,184
1,275,113
11.39%
95,454
81,786
6,194
3,692
187,126
1.67%
1,592,956
1,541,671
44,413
11,710
3,190,750
28.51%
Irvington
43,705
51,218
1,345
540
96,808
0.87%
Newark
306,491
307,297
12,019
4,396
630,203
5.63%
30,621
34,219
1,308
740
66,888
0.60%
San Lorenzo
229,433
227,386
9,743
3,494
470,056
4.20%
Union City
453,994
452,631
19,307
5,331
931,263
8.32%
3,065
2,885
1,139
7,970
15,059
0.13%
1,649,913
440,728
2,090,641
18.68%
1,818,048
496,647
11,190,198
100.00%
BRANCH
Extension
Fremont Main
Niles
Administration
Technical Services
Interlibrary Loan
24/7 Library
SYSTEM TOTALS**
4,463,597
4,411,906
**Checkout total does not include branch hand-charged materials
24/7 Library includes holds placed via the web; renewals via the web, LINK+, and telephone renewal
Alalmeda County Library
-9-
LIBRARY USE PATTERNS by RESIDENCE OF BORROWERS
Fiscal Year 2009/10
All residence areas which contributed less than 1% of a library's use have been combined and are listed as " All Others".
ALBANY
Albany
Berkeley
Contra Costa Co.
Richmond
Oakland
Fremont
All Others
CASTRO VALLEY
51.7%
18.5%
14.4%
6.3%
3.2%
1.8%
4.2%
100.0%
Castro Valley
Eden Township*
Hayward
San Lorenzo
San Leandro
Fremont
Oakland
All Others
FREMONT MAIN
69.3%
7.8%
7.7%
3.1%
2.4%
2.3%
2.0%
5.5%
100.0%
BOOKMOBILE
CENTERVILLE
Fremont
Union City
Eden Township*
Castro Valley
Dublin
Newark
San Lorenzo
Contra Costa Co.
Oakland
Hayward
All Others
51.2%
15.0%
7.8%
5.0%
4.5%
2.8%
1.9%
1.9%
1.9%
1.5%
6.5%
100.0%
Fremont
Union City
Newark
All Others
91.5%
3.5%
1.6%
3.4%
100.0%
Fremont
Union City
Newark
Hayward
All Others
SAN LORENZO
87.1%
4.4%
2.8%
1.2%
4.5%
100.0%
IRVINGTON
Fremont
San Francisco
Union City
Newark
All Others
93.5%
1.4%
1.2%
1.0%
3.0%
100.0%
NEWARK
DUBLIN
Dublin
Contra Costa Co.
Pleasanton
Castro Valley
Fremont
Livermore
Hayward
San Joaquin Co
All Others
46.2%
19.3%
12.3%
5.7%
5.0%
1.7%
1.3%
1.2%
7.4%
100.0%
Newark
Fremont
Union City
Hayward
All Others
43.6%
43.5%
6.6%
1.2%
5.1%
100.0%
NILES
Fremont
Union City
Contra Costa Co.
Newark
All Others
79.4%
9.8%
3.6%
7.1%
0.1%
100.0%
San Lorenzo
Eden Township*
Hayward
San Leandro
Castro Valley
Fremont
Oakland
Union City
Albany
All Others
43.7%
16.8%
11.2%
10.2%
4.3%
4.3%
1.6%
1.5%
1.2%
5.2%
100.0%
UNION CITY
Union City
Fremont
Hayward
Newark
All Others
51.8%
35.2%
6.2%
1.2%
5.6%
100.0%
*Eden Township reflects the
unincorporated areas of Ashland,
Cherryland, Fairview, and other
surrounding unincorporated areas.
-10-
REFERENCE OVERVIEW
Fiscal Year 2009/10
BRANCH
NON-RESIDENT
REFERENCE
% of
POPULATION REFERENCE PER CAPITA
CIRCULATION
AMENDED
AMENDED REFERENCE
REFERENCE PER CAPITA
Albany
17,021
23,878
1.40
55.83%
10,546
0.62
Castro Valley
60,920
44,193
0.73
4.78%
42,083
0.69
Centerville
61,447
8,218
0.13
2.04%
8,050
0.13
Dublin
51,769
36,106
0.70
53.56%
16,768
0.32
Fremont Main
124,289
115,301
0.93
4.88%
109,672
0.88
(All Fremont)
218,128
126,911
0.58
4.67%
120,715
0.55
Irvington
21,017
2,070
0.10
0.25%
1,973
0.09
Newark
44,380
20,605
0.46
1.57%
20,554
0.46
Niles
11,375
1,322
0.12
6.84%
1,301
0.11
San Lorenzo
68,459
31,502
0.46
32.79%
29,346
0.43
Union City
75,054
40,226
0.54
11.63%
27,035
0.36
LiveHomeWork Help
N/A
N/A
N/A
N/A
N/A
E-mail Reference
N/A
N/A
N/A
N/A
N/A
Instant Messaging
N/A
N/A
N/A
N/A
N/A
0.60
17.34%
267,330
0.50
TOTALS
535,731
323,421
-11-
REFERENCE QUESTIONS PER OPEN HOUR
Fiscal Year 2009/10
REFERENCE
AVERAGE
HOURS
AVERAGE
QUESTIONS
FOR YEAR
REFERENCE
PER WEEK
OPEN
PER WEEK
REFERENCE
PER HOUR
Albany
23,878
459
41
11
Castro Valley
44,193
850
43
20
Dublin
36,106
694
59
12
Extension
55,568
1,069
N/A
N/A
115,301
67,184
2,441
1,292
75
47
33
27
48,117
925
47
20
Centerville
8,218
158
14
11
Irvington
2,070
40
7
6
Niles
1,322
25
7
4
Newark
20,605
396
43
9
San Lorenzo
31,502
606
43
14
Union City
40,226
774
47
16
Brainfuse
14,226
274
N/A
N/A
3,197
624
61
12
N/A
N/A
N/A
N/A
BRANCH
Fremont Main Total
Adult
Children's
E-mail Reference
Instant Messaging
-12-
24/7 Library
(Website)
Fiscal Year 2009/10
Hours of Service
Gate Count (User Sessions)
24/7/365
2,397,466 Annual
199,789 Average Monthly
Page Views
72,097,332 Annual
6,008,111 Average Monthly
Circulation
1,649,913
Reference
18,047
Definitions:
Page views are a count of the html pages requested.
A user session is a single session by a user who connects to the Library's website and requests any number of pages.
Circulation includes renewals via the web and telephone renewal
Reference is a count of Live Homework Now, Instant Messaging and E-mail Reference questions
-13-
INTERLIBRARY LOANS
Fiscal Year 2009/10
BORROWING FROM
OUTSIDE LIBRARIES
REQUESTS REQUESTS
1
FILLED2
FILL RATE3
MONTH RECEIVED
Jul-09
2,658
2,400
90%
Aug-09
2,538
2,268
89%
Sep-09
2,495
2,213
89%
Oct-09
2,452
2,139
87%
Nov-09
2,375
2,092
88%
1,720
81%
Dec-09
2,123
Jan-10
2,932
2,642
90%
Feb-10
2,348
2,130
91%
Mar-10
2,821
2,504
89%
Apr-10
2,580
2,324
90%
2,144
85%
May-10
2,510
Jun-10
2,605
2,395
92%
TOTAL
30,437
26,971
89%
LENDING TO
OUTSIDE LIBRARIES
REQUESTS REQUESTS
RECEIVED4 FILLED5
FILL RATE6
2,596
2,143
83%
2,880
2,406
84%
3,015
2,460
82%
3,226
2,789
86%
2,906
2,444
84%
2,356
2,108
89%
3,086
2,600
84%
2,723
2,410
89%
2,941
2,676
91%
2,942
2,420
82%
2,676
2,201
82%
2,686
2,353
88%
34,033
29,010
85%
TOTAL
TRANSACTIONS7
9,797
10,092
10,183
10,606
9,817
8,307
11,260
9,611
10,942
10,266
9,531
10,039
120,451
1.
Number of requests received from Alameda County Library customers.
2.
Number of requests filled for Alameda County Library customers.
3.
Fill Rate = (Total number of Requests Filled / Total number of requests received from patrons) x 100%
4.
Number of requests received from outside libraries.
5.
Number of requests filled from outside libraries.
6.
Fill Rate = (Total number of requests filled / Total number of requests received from outside libraries) x 100%
7.
Total Transactions = Number of requestes rec'd from Alameda County Library customers + Number or items received from outside libraries + Number
of requests received from outside libraries + Number of items sent to outside libraries.
-14-
SERVICE TO CHILDREN and TEENS
Fiscal Year 2009/10
Cataloged items checked out to Children and Teens
AGE LEVEL
Ages 0-5
Ages 6-14
Ages 15-19
TOTAL
CHECKED OUT
242,800
1,220,044
198,401
1,661,245
Childrens' and Teen programming
NUMBER OF
PROGRAM
PROGRAMS
Pre-School
1,427
School Age
1,143
Teens
410
TOTAL
2,980
APPROXIMATE
ATTENDANCE
35,917
39,312
9,289
84,518
Children and Teens with Library Cards
AGE LEVEL
Ages 0 - 5
Ages 6 - 14
Ages 15 - 19
TOTAL
REGISTERED
3,791
54,207
32,681
90,679
-15-
CHILDREN and TEENS with LIBRARY CARDS
Fiscal Year 2009/10
BRANCH
AGES
0-5
AGES
6-14
AGES
15-19
CHILDREN
& TEEN
CARDS
Albany
Castro Valley
Centerville
Dublin
Extension **
Fremont Main
Irvington
Newark
Niles
San Lorenzo
Union City
24/7 Library
TOTALS
285
439
72
538
151
1,251
67
424
53
153
351
7
3,791
3,605
5,761
1,489
7,036
2,810
15,351
695
4,963
365
4,914
7,196
22
54,207
1,928
4,135
666
3,378
1,148
9,505
238
2,675
46
3,027
4,848
1,087
32,681
5,818
10,335
2,227
10,952
4,109
26,107
1,000
8,062
464
8,094
12,395
1,116
90,679
TOTAL
CARDS
CHILD. & TEENS
PERCENT OF TOTAL
CARDS
26,618
36,056
5,661
46,779
6,458
112,541
1,736
21,400
718
24,816
37,737
3,278
323,798
21.86%
28.66%
39.34%
23.41%
63.63%
23.20%
57.60%
37.67%
64.62%
32.62%
32.85%
34.05%
28.00%
**Extension includes Federal Correctional Institute, Camp Sweeney, etc.
-16-
CIRCULATION OF MATERIALS by OWNING LOCATION and SERVICE
Fiscal Year 2009/10
BRANCH
Albany
Bookmobile
Bookmobile other *
Castro Valley
Centerville
Dublin
Fremont Main
Irvington
Newark
Niles
San Lorenzo
Union City
Other **
TOTALS
CHILDREN
MATERIALS
% of
Total
TEEN
MATERIALS
% of
Total
ADULT
MATERIALS
% of
Total
196,672
107,590
47.48
78.43
22,813
4,685
5.51
3.42
302,850
24,902
73.12
18.15
335,741
121,141
437,059
1,378,709
40,788
221,102
27,030
126,937
332,145
58.25
87.66
67.03
84.20
90.54
69.42
84.53
53.07
70.18
41,575
6,977
39,389
109,780
1,789
19,946
1,661
19,996
38,433
7.21
5.05
6.04
6.70
3.97
6.26
5.19
8.36
8.12
347,525
57,503
409,436
941,919
14,574
190,952
9,625
150,391
280,687
60.29
41.61
62.79
57.53
32.35
59.95
30.10
62.88
59.30
3,324,914
50.03
307,044
4.62
2,730,364
41.08
TOTAL*
414,204
137,177
328,722
576,401
138,199
652,041
1,637,369
45,050
318,510
31,976
239,176
473,301
1,654,117
6,646,243
* Bookmobile other are manual charged materials
** Other includes Link+ circulations and manual charges
Unable to separate Administration & Technical Services and 24/7 Library circulation
-17-
GATE COUNT PER OPEN HOUR
Fiscal Year 2009/10
GATE COUNT
AVERAGE GATE
HOURS OPEN
AVERAGE GATE
FOR YEAR
PER WEEK
PER WEEK
PER HOUR
Albany
277,128
5,329
41
130
Castro Valley
350,926
6,749
43
157
Centerville
28,838
555
14
40
Dublin
371,154
7,138
59
121
Extension
139,771
2,688
N/A
N/A
Fremont Main
695,310
13,371
47
284
Irvington
14,619
281
7
40
Newark
230,443
4,432
43
103
N/A
N/A
7
N/A
San Lorenzo
180,420
3,470
43
81
Union City
312,739
6,014
47
128
24/7 Library
2,397,466
46,105
168
274
TOTAL
4,998,814
96,131
519
185.22
BRANCH
Niles
24/7 Library gate count is website visits
-18-
LIBRARY VISITS PER CAPITA
Fiscal Year 2009/10
POPULATION
LIBRARY
VISITS
PER
CAPITA
Albany
17,021
277,128
16.28
Castro Valley
60,920
350,926
5.76
Centerville
61,447
28,838
0.47
Dublin
51,769
371,154
7.17
N/A
139,771
Fremont Main
124,289
695,310
5.59
Irvington
21,017
14,619
0.70
Newark
44,380
230,443
5.19
Niles
11,375
*
San Lorenzo
68,459
180,420
2.64
Union City
75,054
312,739
4.17
N/A
2,397,466
535,731
4,998,814
BRANCH
Extension
24/7 Library
TOTALS
9
*Branch without security system - statistics unavailable
24/7 Library gate count is website visits
-19-
PROGRAM ATTENDANCE PER CAPITA
Fiscal Year 2009/10
POPULATION
PROGRAM
ATTENDANCE
*AMENDED
ATTENDANCE
PER CAPITA
Albany
17,021
11,659
0.68
Castro Valley
60,920
21,243
0.35
Centerville
61,447
5,045
0.08
Dublin
51,769
17,949
0.35
N/A
9,260
124,289
218,128
41,753
49,874
0.34
0.23
Irvington
21,017
1,943
0.09
Newark
44,380
15,578
0.35
Niles
11,375
1,133
0.10
San Lorenzo
Union City
68,459
75,054
6,805
13,085
0.10
0.17
TOTALS
535,731
145,453
0.27
BRANCH
Extension
Fremont Main
(All Fremont)
* Formula corrected Feb 2013
-20-
LITERACY PROGRAMS
Fiscal Year 2009/10
TUTORING SITE
Community -- Adult
Jails -- Adult
Total Adult
NUMBER OF
STUDENTS
NUMBER OF
HOURS
NUMBER OF
VOLUNTEERS
(Individual & small
group)
TOTAL TUTORING
HOURS
325
96
12,078
12,078
51
91
1,105
1,105
376
187
13,183
13,183
61
2
1,446
1,446
271
15
3,183
3,183
332
17
4,629
4,629
708
204
17,812
17,812
Camp Sweeney
Juvenile Hall
Total Youth
Grand Total
-21-
VOLUNTEERS
Fiscal Year 2009/10
BRANCH/SERVICE
Total
Hours
Full Time
Equivalent
Albany
Castro Valley
Centerville
Dublin
Extension
Literacy--Adult
Literacy--Jails
Senior Outreach
336
252
32
1,409
205
3,408
2,430
1,593
0.17
0.13
0.02
0.72
0.11
1.75
1.25
0.82
Fremont Main
Irvington
Newark
Niles
San Lorenzo
Technical Services
Union City
Kid Power
Bookleggers
Teen Services
3,007
0
499
0
329
20
972
1,374
2,395
16,062
1.54
0.00
0.26
0.00
0.17
0.01
0.50
0.70
1.23
8.24
TOTAL
34,323
17.60
-22-
COLLECTION
Fiscal Year 2009/10
BOOKS
CATALOGED
AUDIO/
VISUAL
TOTAL
PERIODICAL
SUBSCRIPTIONS
RECEIVED
76,817
12771
89,588
135
13
115,692
21,104
136,796
185
11
Centerville
26,792
25,954
52,746
57
0
Dublin
77,409
61,781
139,190
180
10
Extension
14,364
21,087
35,451
57
1
178,701
129,247
307,948
410
29
Hdq. Prof. Coll.
1,323
2
1,325
30
0
Irvington
9,026
15,326
24,352
28
0
Newark
41,000
32,297
73,297
125
8
5,186
8,253
13,439
25
0
51,620
62,535
32,339
46,266
83,959
108,801
198
114
13
10
660,465
406,427
1,066,892
1,544
95
BRANCH
Albany
Castro Valley
Fremont Main
Niles
San Lorenzo
Union City
TOTALS
NEWSPAPER
SUBSCRIPTIONS
RECEIVED
-23-
COLLECTION PER CAPITA
Fiscal Year 2009/10
BRANCH
ITEMS PER
CAPITA
POPULATION
COLLECTION
Albany
17,021
89,588
5.26
Castro Valley
60,920
136,796
2.25
Centerville
61,447
52,746
0.86
Dublin
51,769
139,190
2.69
N/A
35,451
N/A
Fremont Main
124,289
307,948
2.48
(All Fremont)
218,128
398,485
1.83
Irvington
21,017
24,352
1.16
Newark
44,380
73,297
1.65
Niles
11,375
13,439
1.18
San Lorenzo
68,459
83,959
1.23
Union City
75,054
108,801
1.45
535,731
1,065,567
1.99
Extension*
TOTALS
*Included in this count is the Headquarters Professional Collection
-24-
COLLECTION TURNOVER RATE
Fiscal Year 2009/10
COLLECTION
BRANCH
CIRCULATION
COLLECTION
Albany
414,204
89,588
4.62
Castro Valley
576,401
136,796
4.21
Centerville
138,199
52,746
2.62
Dublin
652,041
139,190
4.68
Extension *
465,899
35,451
13.14
Fremont Main
1,637,369
307,948
5.32
(All Fremont)
1,852,594
1,325
1398.18
Irvington
45,050
24,352
1.85
Newark
318,510
73,297
4.35
31,976
13,439
2.38
San Lorenzo
239,176
83,959
2.85
Union City
473,301
108,801
4.35
24/7 Library
1,654,117
N/A
N/A
TOTALS
6,646,243
1,065,567
6.24
Niles
TURNOVER
-25-
BOOK COLLECTION
Fiscal Year 2009/10
BRANCH
ADULT
TEEN
CHILDREN
2008-09
2008-09
2008-09
TOTAL
ADULT
TEEN
CHILDREN
2009-10
2009-10
2009-10
% OF
TOTAL
CHANGE
Albany
40,955
3,816
30,964
75,735
44,285
3,475
29,057
76,817
1.43%
Castro Valley
52,744
5,454
38,097
96,295
63,212
7,528
44,952
115,692
20.14%
Centerville
16,700
1,902
23,868
42,470
19,722
2,311
23,880
45,913
8.11%
Dublin
59,315
7,035
59,978
126,328
57,414
5,784
56,604
119,802
-5.17%
-8.71%
Extension Services *
11,708
1,683
21,085
34,476
9,903
1,523
20,046
31,472
148,055
14,652
123,502
286,209
141,126
14,805
118,329
274,260
-4.17%
Irvington
8,238
1,187
17,244
26,669
5,907
1,129
14,261
21,297
-20.14%
Newark
29,762
4,049
31,343
65,154
29,589
3,308
28,796
61,693
-5.31%
2,694
450
7,973
11,117
3,278
539
7,673
11,490
3.36%
47,170
5,049
31,597
83,816
39,862
3,947
28,926
72,735
-13.22%
Fremont Main
Niles
San Lorenzo
Union City
SYSTEM TOTALS
43,391
7,283
43,350
94,024
43,934
6,840
42,058
92,832
-1.27%
460,732
52,560
429,001
942,293
458,232
51,189
414,582
924,003
-1.94%
MUSIC COMPACT DISC COLLECTION
Fiscal Year 2009/10
BRANCH
ADULT
TEEN
CHILDREN
2008-09
2008-09
2008-09
TOTAL
ADULT
TEEN
CHILDREN
2009-10
2009-10
2009-10
% OF
TOTAL
CHANGE
Albany
2738
476
288
3,502
3207
561
471
4,239
21.05%
Castro Valley
2177
540
597
3,314
3485
969
866
5,320
60.53%
Centerville
Dublin
Fremont Main
833
179
214
1,226
1050
251
326
1,627
32.71%
3882
1419
641
5,942
3635
1039
641
5,315
-10.55%
835
309
333
1,477
792
265
341
1,398
-5.35%
6035
1499
1540
9,074
4604
1275
1345
7,224
-20.39%
Irvington
383
132
124
639
406
161
134
701
9.70%
Newark
2439
660
440
3,539
1982
622
479
3,083
-12.88%
Niles
San Lorenzo
Union City
SYSTEM TOTALS
165
34
70
269
280
135
70
485
80.30%
2593
643
727
3,963
2290
600
629
3,519
-11.20%
2824
835
577
4,236
2857
776
714
4,347
2.62%
24,904
6,726
5,551
37,181
24,588
6,654
6,016
37,258
0.21%
-26Alameda County Library
DVD COLLECTION
Fiscal Year 2009/10
BRANCH
Albany
Castro Valley
Centerville
Dublin
Fremont Main
Irvington
Newark
Niles
San Lorenzo
Union City
SYSTEM TOTALS
ADULT
2008-09
TEEN
2008-09
CHILDREN
2008-09
ADULT
2009-10
TOTAL
TEEN
2009-10
CHILDREN
2009-10
% OF
CHANGE
TOTAL
2,891
4,316
1,341
10,002
1,961
13,427
650
3,840
385
5,060
5,312
99
263
122
472
94
834
63
240
13
304
238
1,463
1,470
784
3,860
1,380
6,911
456
2,064
389
3,194
2,492
4,453
6,049
2,247
14,334
3,435
21,172
1,169
6,144
787
8,558
8,042
4,771
8,363
2,943
7,473
1,875
13,226
1,226
4,553
832
4,007
7,105
171
485
109
417
66
927
55
230
20
300
282
1,864
4,317
1,469
3,878
1,492
7,662
841
2,633
403
2,373
3,045
6,806
13,165
4,521
11,768
3,433
21,815
2,122
7,416
1,255
6,680
10,432
52.84%
117.64%
101.20%
-17.90%
-0.06%
3.04%
81.52%
20.70%
59.47%
-21.94%
29.72%
49,185
2,742
24,463
76,390
56,374
3,062
29,977
89,413
17.05%
VIDEO COLLECTION
Fiscal Year 2009/10
BRANCH
Albany
Castro Valley
Centerville
Dublin
Fremont Main
Irvington
Newark
Niles
San Lorenzo
Union City
SYSTEM TOTALS
ADULT
2008-09
TEEN
2008-09
CHILDREN
2008-09
ADULT
2009-10
TOTAL
TEEN
2009-10
CHILDREN
2009-10
% OF
CHANGE
TOTAL
347
442
220
287
108
2,054
197
815
142
1698
1420
3
7
0
1
0
16
1
1
1
17
14
539
515
178
115
454
914
511
569
339
698
513
889
964
398
403
562
2,984
709
1,385
482
2,413
1,947
7
0
0
0
0
11
0
0
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
7
0
0
0
0
11
0
0
1
0
0
-99.21%
-100.00%
-100.00%
-100.00%
-100.00%
-99.63%
-100.00%
-100.00%
-99.79%
-100.00%
-100.00%
7,730
61
5,345
13,136
19
0
0
19
-99.86%
-27-
AUDIO CASSETTE COLLECTION
Fiscal Year 2009/10
BRANCH
ADULT
2008-09
Albany
Castro Valley
Centerville
Dublin
Fremont Main
Irvington
Newark
Niles
San Lorenzo
Union City
SYSTEM TOTALS
TEEN
2008-09
CHILDREN
2008-09
ADULT
2009-10
TOTAL
TEEN
2009-10
CHILDREN
2009-10
% OF
CHANGE
TOTAL
430
241
201
260
86
1,137
181
295
14
544
295
0
0
2
2
0
5
1
2
0
6
0
270
18
125
276
140
1,004
341
142
142
43
16
700
259
328
538
226
2,146
523
439
156
593
311
209
42
85
130
2
690
3
157
1
20
25
1
0
0
0
0
8
0
0
0
0
0
103
4
52
12
6
653
9
6
17
3
5
313
46
137
142
8
1,351
12
163
18
23
30
-55.29%
-82.24%
-58.23%
-73.61%
-96.46%
-37.05%
-97.71%
-62.87%
-88.46%
-96.12%
-90.35%
3,684
18
2,517
6,219
1,364
9
870
2,243
-63.93%
BOOKS ON CD COLLECTION
Fiscal Year 2009/10
BRANCH
Albany
Castro Valley
Centerville
Dublin
Fremont Main
Irvington
Newark
Niles
San Lorenzo
Union City
SYSTEM TOTALS
ADULT
2008-09
TEEN
2008-09
CHILDREN
2008-09
ADULT
2009-10
TOTAL
TEEN
2009-10
CHILDREN
2009-10
% OF
CHANGE
TOTAL
663
940
150
1,592
274
1,750
48
389
53
566
684
16
35
1
36
10
76
0
15
0
21
32
243
519
123
666
135
1,413
34
324
51
474
689
922
1,494
274
2,294
419
3,239
82
728
104
1,061
1,086
998
1,644
321
1,470
309
1,946
135
551
99
580
690
13
39
0
47
11
83
4
8
1
14
26
395
890
227
646
145
1,258
81
383
90
408
444
1,406
2,573
548
2,163
465
3,287
220
942
190
1,002
1,160
52.49%
72.22%
100.00%
-5.71%
10.98%
1.48%
168.29%
29.40%
82.69%
-5.56%
6.81%
7,109
242
4,671
11,703
8,743
246
4,967
13,956
19.25%
-28-
CD-ROM COLLECTION
Fiscal Year 2009/10
BRANCH
ADULT
2008-09
TEEN
2008-09
CHILDREN
2008-09
ADULT
2009-10
TOTAL
TEEN
2009-10
CHILDREN
2009-10
% OF
CHANGE
TOTAL
Albany
Castro Valley
Centerville
Dublin
Fremont Main
Irvington
Newark
Niles
San Lorenzo
Union City
0
0
0
0
0
0
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
1
0
0
0
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0%
0%
-100%
0%
0%
0%
0%
0%
0%
0%
-100%
SYSTEM TOTALS
1
0
1
2
0
0
0
0
-100%
CD-ROM reference collection included
-29-
COMMUNITY LANGUAGES -- BOOKS
Fiscal Year 2009/10
BRANCH
Albany
Castro Valley
Centerville
Dublin
Extension Services
Fremont Main
Irvington
Newark
Niles
San Lorenzo
Union City
SYSTEM TOTAL
Arabic
Chinese
Farsi
French
Gujarati
Hindi
Japanese Korean
Marathi
Punjabi
Russian
Spanish Tagalog
Tamil
Urdu
Viet
Total
A
0
1441
0
0
0
0
91
276
0
0
4
287
0
0
0
1
2100
J
TOTAL
0
0
256
1697
0
0
2
2
0
0
0
0
88
179
105
381
0
0
0
0
9
13
370
657
1
1
0
0
0
0
8
9
839
2939
A
0
1935
1
4
0
63
16
327
0
1
309
763
0
0
0
298
3717
J
TOTAL
0
0
351
2286
18
19
2
0
0
0
34
97
14
30
158
485
0
0
6
7
291
600
669
1432
0
0
0
0
0
0
96
394
1639
5356
A
0
716
0
0
33
140
5
20
7
11
14
108
0
17
0
8
1079
J
TOTAL
0
0
549
1265
6
6
3
3
6
39
164
304
5
10
7
27
0
7
6
17
26
40
251
359
0
0
0
17
1
1
6
14
1030
2109
A
4
1526
117
90
58
336
78
636
0
102
8
436
70
14
0
546
4021
J
TOTAL
19
23
432
1958
221
338
100
190
47
105
321
657
127
205
150
786
0
0
163
265
57
65
615
1051
47
117
0
14
0
0
136
682
2435
6456
A
0
362
32
0
0
134
0
0
0
0
0
676
0
0
0
0
1204
J
TOTAL
0
0
226
588
45
77
0
0
0
0
83
217
0
0
0
0
0
0
0
0
0
0
946
1622
0
0
0
0
0
0
0
0
1300
2504
A
70
8876
507
1
319
608
594
904
27
522
402
1577
248
196
243
956
16050
J
TOTAL
36
106
1043
9919
228
735
108
109
95
414
255
863
161
755
234
1138
0
27
116
638
235
637
1170
2747
120
368
34
230
59
302
260
1216
4154
20204
A
0
266
0
0
3
2
0
3
0
1
0
46
0
0
6
0
327
J
TOTAL
0
0
127
393
0
0
0
0
0
3
29
31
0
0
3
6
0
0
1
2
5
5
272
318
1
1
0
0
0
6
0
0
438
765
A
0
1172
106
0
2
143
0
7
0
8
1
718
121
43
0
332
2653
J
TOTAL
1
1
537
1709
141
247
3
3
1
3
122
265
10
10
2
9
0
0
6
14
2
10
788
1506
49
170
19
62
1
1
100
432
1782
4435
A
0
3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
J
TOTAL
0
0
1
4
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
1
0
0
0
0
0
0
0
0
0
0
0
A
0
980
0
0
151
214
0
0
87
81
1206
124
0
435
3278
J
TOTAL
0
0
310
1290
0
0
0
0
0
177
328
164
378
0
0
0
0
134
221
158
239
1338
2544
1
125
0
0
0
223
658
2505
5783
A
4
2289
180
0
251
228
245
337
0
398
0
2330
233
0
648
7143
J
TOTAL
0
4
694
2983
203
383
0
0
67
318
281
509
95
340
161
498
0
0
216
614
1
1
2361
4691
116
349
0
0
0
312
960
4507
11650
A
J
78
56
19566
4526
943
862
95
218
666
216
1805
1466
1243
664
2510
820
34
0
1130
648
819
785
8147
8780
796
335
270
53
249
61
3224
1141
41572
20631
TOTAL
134
24092
1805
313
882
3271
1907
3330
34
1778
1604
16927
1131
323
310
4365
62206
-30-
COMMUNITY LANGUAGES -- AUDIOS
Fiscal Year 2009/10
BRANCH
Audiocassettes
Audiocassettes
Spanish
Other Languages
Adult
Children
Adult
CDs
Children
Spanish
Adult
Teen
Children
CDs
CDs
CDs
Indic Languages
Asian Languages
Other Languages
Adult
Children
Adult
Children
Adult
CD Books
Children
TOTAL
Adult
Children
Albany
4
1
13
0
129
4
19
68
0
17
0
13
2
6
5
281
Castro Valley
3
0
10
0
143
3
19
55
0
72
2
8
2
14
14
345
Centerville
4
3
1
0
33
5
5
141
0
28
3
4
0
8
8
243
Dublin
0
1
5
0
111
6
24
228
4
66
5
25
4
18
6
503
Extension
0
2
0
0
91
4
22
70
0
2
0
2
0
3
2
198
17
21
26
4
239
11
26
626
4
137
38
56
3
37
20
1265
Irvington
1
0
0
0
20
0
2
31
0
12
2
0
0
0
4
72
Newark
2
1
8
0
158
8
20
100
0
40
9
23
1
11
15
396
Niles
0
0
0
0
0
0
0
0
0
1
0
0
0
0
0
1
San Lorenzo
0
1
0
0
201
5
22
66
0
43
5
51
1
7
5
407
Union City
9
0
2
0
215
7
16
237
0
67
20
48
1
24
15
661
40
30
65
4
1340
53
175
1622
8
485
84
230
14
128
94
4372
Fremont Main
SYSTEM TOTALS
Indic Languages = Hindi, Gujarati, Punjabi
Asian Languages = Chinese, Korean, Japanese, Vietnamese
Other Languages = French, Russian, Arabic, Tagalog
-31-
COMMUNITY LANGUAGES - VIDEOS (VHS)
Fiscal Year 2009/10
Chinese
BRANCH
Farsi
Tagalog
Hindi
Indic Other
Asian Other
Adult Children Adult
Children
Spanish
Adult
Children
Adult
Children
Adult
Children
Adult
Children
Adult Children
TOTAL
Albany
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Castro Valley
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Centerville
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Dublin
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Extension
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Fremont Main
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Irvington
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Newark
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Niles
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
San Lorenzo
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Union City
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
System Totals
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Indic Other = Gujarati, Punjabi, Urdu
Asian Other = Korean, Japanese, Vietnamese
-32-
COMMUNITY LANGUAGES - DVDs
Fiscal Year 2009/10
Chinese
BRANCH
Farsi
Hindi & Punjabi
Japanese &
Korean
Spanish
Vietnamese
Tagalog
Adult
Children
Adult
Children
Adult
Children
Adult
Children
Adult
Children
Adult
Children
Adult
Children
TOTAL
Albany
88
13
10
1
73
0
11
0
0
0
53
30
13
0
292
Castro Valley
319
30
28
4
190
6
11
0
12
0
104
41
45
0
790
Centerville
158
25
39
3
371
8
0
0
4
0
15
8
30
0
661
Dublin
184
23
150
15
390
24
9
1
8
0
50
14
209
0
1077
Extension
22
6
0
0
122
7
0
0
0
0
13
7
0
0
177
Fremont Main
663
115
222
40
1348
56
17
2
40
0
185
72
191
0
2951
Irvington
41
10
0
0
215
8
1
0
4
0
7
10
6
0
302
Newark
218
60
84
16
216
32
1
0
12
0
79
33
156
0
907
0
0
0
0
0
0
0
0
1
0
0
0
0
0
1
San Lorenzo
130
16
0
0
225
10
9
0
27
0
124
55
198
0
794
Union City
358
63
112
8
641
12
9
0
49
0
125
30
283
0
1690
Niles
SYSTEM TOTALS
2181
361
645
87
3791
163
68
3
157
0
755
300
1131
0
9642
-33-

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