Galileo Fares Agency Private Fares

Transcription

Galileo Fares
Agency Private Fares
Course Book
Acknowledgement:
© 2007 Galileo International. All rights reserved.
All Travelport logos and marks as well as all other proprietary materials depicted herein are the property of Travelport
and/or its subsidiaries. © Copyright 1999-2006. All rights reserved.
For questions or comments, please send a message to [email protected] including this reference:
Galileo Number GN 591v8.3
CONTENTS
Module 1: Introduction ....................................................................1.1
Course Objectives........................................................................................................ 1.2
Features and Benefits .................................................................................................. 1.3
Accessing Agency Private Fares.................................................................................. 1.4
Terms of Use ............................................................................................................... 1.5
Security ........................................................................................................................ 1.6
Module 2: Main Menu Functions.......................................................2.1
Module Objectives........................................................................................................ 2.1
Home Page .................................................................................................................. 2.1
Search Function ........................................................................................................... 2.3
Help ............................................................................................................................. 2.6
Logout.......................................................................................................................... 2.8
Module 3: Exercise to Create a basic Standard Contract ...............3.1
Demonstration.............................................................................................................. 3.1
Create a basic Standard Contract ................................................................................ 3.2
Fares/Routes.......................................................................................................... 3.3
Distribution and Ticketing ....................................................................................... 3.5
Validate and Commit .............................................................................................. 3.7
Module 4: Planning your Database...................................................4.1
Rule I.D. ....................................................................................................................... 4.1
Planning your Database ............................................................................................... 4.2
Module Review............................................................................................................. 4.5
Module 5: Create a Standard Contract - Mandatory Screens .........5.1
Contract Header........................................................................................................... 5.1
Fares/Routes ............................................................................................................... 5.4
Non-North American Routing ................................................................................. 5.5
North American Routing ......................................................................................... 5.6
Non-North American Booking Code Exceptions ..................................................... 5.7
North American Booking Code Exceptions............................................................. 5.8
View Zones associated with a Fare Group ............................................................. 5.8
Distribution/Ticketing.................................................................................................... 5.9
Agency Private Fares, Course Book
iii
Contents
General Ticketing Instructions ................................................................................ 5.9
NVB/NVA Options and Endorsements.................................................................. 5.10
Specific Ticket Detail/Selling Level ....................................................................... 5.11
Specific Ticket Detail screen ................................................................................ 5.12
Tour Box / Fare Box ............................................................................................. 5.13
Plating Carrier / Baggage Override....................................................................... 5.14
Commission Override ........................................................................................... 5.15
Set Selling Levels................................................................................................. 5.16
Summary Screen.................................................................................................. 5.16
Committing a Contract ............................................................................................... 5.17
Module Review........................................................................................................... 5.10
Module 6: Optional Screen Functionality.........................................6.1
Account Code/Endorsements Text/Tour Code ....................................................... 6.2
Days/Week............................................................................................................. 6.2
Seasons ................................................................................................................. 6.2
Flight Rules ............................................................................................................ 6.3
Code Share Restrictions......................................................................................... 6.4
Advance Reservations/Ticketing ............................................................................ 6.5
Min Stay, Max Stay................................................................................................. 6.6
Stopovers ............................................................................................................... 6.7
Transfers................................................................................................................ 6.8
Combinations ......................................................................................................... 6.9
Blackouts.............................................................................................................. 6.10
Surcharges........................................................................................................... 6.10
Discounts ............................................................................................................. 6.11
Exception Screens ............................................................................................... 6.11
Rules Text ............................................................................................................ 6.12
Module Review........................................................................................................... 6.13
Module 7: Search, View and Edit a contract ...................................7.1
Retrieving a Contract ................................................................................................... 7.1
View Summary ....................................................................................................... 7.2
View Full Contract .................................................................................................. 7.3
Audit Trail(view changes) ............................................................................................. 7.4
Uncommitted Contracts................................................................................................ 7.5
Locked Contract ........................................................................................................... 7.5
Module Review............................................................................................................. 7.6
Module 8: Zones ................................................................................8.1
Create a Zone .............................................................................................................. 8.2
Search, Edit, Copy, Delete a Zone ............................................................................... 8.3
iv
Contents
Search for a Zone in Active Contract............................................................................ 8.3
Module Review............................................................................................................. 8.4
Module 9: Distribution Groups .........................................................9.1
Creating Global Distribution Groups............................................................................. 9.2
Security Level......................................................................................................... 9.2
Search, Edit, Copy, Delete Distribution Groups............................................................ 9.4
Search for Distribution Group within a Contract ........................................................... 9.4
Contract Specific Distribution Groups........................................................................... 9.4
Module Review............................................................................................................. 9.5
Module 10: Add-on Fares ................................................................10.1
Module Objectives...................................................................................................... 10.1
Creating Add-on Fares............................................................................................... 10.2
Defining Add-on Linking Criteria ........................................................................... 10.3
Search, Edit, Copy Add-on Fares............................................................................... 10.5
Zones for Add-on Fares ............................................................................................. 10.6
Gateway Zones .................................................................................................... 10.6
Interior Zones ....................................................................................................... 10.7
Searching for Add-on Zones................................................................................. 10.7
Edit an Interior Zone............................................................................................. 10.7
Searching for Add-on Zones in active Add-on Fares ............................................ 10.8
Copy an Add-on Zone .......................................................................................... 10.8
Delete an Add-on Zone ........................................................................................ 10.8
Module Review........................................................................................................... 10.9
Module 11: Create a new Calculated Contract ..............................11.1
Private Tariff............................................................................................................... 11.1
Contract Header......................................................................................................... 11.2
Base Fare .................................................................................................................. 11.2
Calculated Fare Screen........................................................................................ 11.4
Calculated Fare Group ......................................................................................... 11.5
Distribution ................................................................................................................. 11.6
General Ticketing Instructions .............................................................................. 11.6
Specific Ticket Detail/Selling Level ....................................................................... 11.7
Set Selling Level................................................................................................... 11.9
Fare Rules ............................................................................................................... 11.10
Module Review......................................................................................................... 11.11
Module 12: Copy a Contract ...........................................................12.1
v
Contents
Standard Contract within your own Supplier Code ..................................................... 12.2
Calculated Contract within your Supplier Code ......................................................... 12.2
Any Contract outside your Supplier Code .................................................................. 12.2
Module 13: Admin and Master Account Code Function ...............13.1
Admin......................................................................................................................... 13.1
Edit My Profile ...................................................................................................... 13.2
Site Admin.................................................................................................................. 13.2
Search.................................................................................................................. 13.2
Unlock .................................................................................................................. 13.2
Master Account Code................................................................................................. 13.3
New Master Account Code ................................................................................... 13.3
Search for Master Account Code.......................................................................... 13.3
vi
Contents
Appendix A: Agency Private Fares Contract Template
Appendix B: Contracts for Exercises
VS ..........................................................................................................................B.1
AA ..........................................................................................................................B.3
JM ..........................................................................................................................B.5
BA ..........................................................................................................................B.6
SQ..........................................................................................................................B.8
MS........................................................................................................................B.10
LX.........................................................................................................................B.14
KM........................................................................................................................B.16
BA(2) ....................................................................................................................B.18
US ........................................................................................................................B.20
TP ........................................................................................................................B.22
UA (North American) ............................................................................................B.24
CO (North American)............................................................................................B.25
Appendix C: Module Review Answers
Module 5 ............................................................................................................... C.1
Module 6 ............................................................................................................... C.1
Module 7 ............................................................................................................... C.2
Module 8 ............................................................................................................... C.2
Module 9 ............................................................................................................... C.3
Module 11 ............................................................................................................. C.4
Completed VS template from Module 4 ……………………………………………….C.5
Appendix D: Agency Private Fares in Galileo®.
Fare Display Entries .............................................................................................. D.1
Fare Display Examples.......................................................................................... D.2
Fare Quote Entries ................................................................................................ D.5
Fare Quote Examples............................................................................................ D.6
Net Ticket Display ................................................................................................. D.7
Appendix E: Contract Spreadsheet®.
Contract Spreadsheet ............................................................................................E.1
vii
Module 1: Introduction
Agency Private Fares has been designed as a GUI (Graphical User
Interface) product, which enables travel agencies and consolidators
to load their special/negotiated fare contracts into Galileo or Apollo,
where they are then available for automated distribution.
Standard contracts are the paper and e-mailed contracts distributed
to travel agents by many airlines. The agent has to load all fare and
rules.
Calculated contracts are based on airline filed public and private
fares.
Fares filed via Agency Private Fares reside within the Galileo Fares
database. This ensures that full rule validation is applied when
quoting and filing into a booking. Fares will be integrated with Public,
Agency Private Fares and Airline Private Fares that may already be
in use by the agency.
Dependant on APF contract and Airline combination filings, fares
filed via Agency Private Fares may combine on a half round trip
basis with public fares, Airline Private Fares or other APF fares filed
by the same supplier.
Housekeeping
The following should be noted:
•
Fire Exits
•
Toilets
•
Smoking Policy
•
Breaks
•
Communication
•
Mobile Phones
Course Length
The full course is scheduled for three days.
Agency Private Fares, Course Book,
1.1
Course Materials
Course Book
The Agency Private Fares Course Book provides areas to take
notes, write down entries and complete exercises.
ASK Travelport
ASK Travelport is a database available to Galileo agents in most
markets. Check with your Galileo representative for your access
details. Reference to ASK Travelport is made throughout the course
book. Answers to APF questions can be found within the database
which is a valuable resource once you have finished the course. To
access ASK Travelport use the following link.
http://galileo-gb.custhelp.com
relevant to your market.)
(replace gb with the country code
If it is the first time you have used ASK Travelport you will need to
set up a User ID (e.g. email address) and password of your choice.
Help
Agency Private Fares has a comprehensive and easy to use Help
system, which is covered in depth in module 2.
Module Reviews
Your trainer will instruct you which Module Reviews (exercises) to
complete. Answers are contained in Appendix C.
Course Objectives
By the end of the course you will be able to:
1.2
•
Identify the features and benefits of Agency Private Fares.
•
Interpret contract information.
•
Use ‘best practice’ to upload private fare information.
•
Create Zones, Distribution Groups and Add-on Fares.
•
Load and copy contracts through Agency Private Fares.
•
Identify private fares on fare displays and access the fare notes.
•
Interpret automated Fare Quote for private fares.
Features and Benefits:
Features:
Agency Private Fares can handle complex private fare contracts,
which may include multi-carriers/classes, complex routings, add-ons
and stopover restrictions.
Contracts for all types of passenger can be supported i.e. Adults,
youths, Group Fares, Senior Citizen etc.
Net and selling levels are supported.
Fares will be distributed to your own agency, and also to any other
Galileo agency you wish to have access to your fares.
A copy facility allowing for fast contract entry.
Complete validation of all Fare Rule categories that are entered.
Fares maintained within Agency Private Fares are uploaded to
Galileo Fares Database five times a day at the following
GMT times:
04:00, 08:00, 13:00, 18:00, 23:00
ASK Travelport 8739: When are the Agency Private Fares updates?
Benefits
Fares will be available for sale at selling locations within 24 hours.
Contracts are quick and easy to load.
A better range of fares can be offered quickly and easily.
There are no new fare entries to be learnt as an integrated display of
fares ensures that staff can concentrate on customer service, not
manual administration.
Baggage and Tax information is automatically validated and updated
so there is no need for a separate fares database.
Galileo International continues to encourage as many airlines as
possible to file fares on your behalf.
1.3
Accessing Agency Private Fares
Agency Private Fares is accessed via
www.agencyprivatefares.galileo.com
This is the how the LOGON screen will appear at sign on. All three
fields must be populated.
SUPPLIER CODE
Five Character code starting with the letter G for the Galileo system,
or A for Apollo, followed by the agency Pseudo City Code (PCC). .
USERNAME
5-8 characters alphanumeric
PASSWORD
Minimum 6 characters, case sensitive must contain at least one
numeric character. Currently there is no expiration date set on this
password, but note that 3 wrong entries will lock the login process.
ASK Travelport 5659: In Agency Private Fares how would I unlock
my password?
1.4
TERMS OF USE
The first time you Log on to Agency Private Fares, and each time the
Terms are updated, you will be required to agree to the Terms of use
of the application. A pop-up will appear as soon as you have clicked
the Enter button.
Click on “Terms of Use” to read the document, and then Click on the
“Agree” button.
The Terms of Use and the Privacy Policy are included in the bottom
bar on the front page of the application if you should wish to read
them at any time whilst using Agency Private Fares
1.5
Security
There are a number of profiles with different permissions created for
Users.
•
Galileo Information Security
•
Galileo HQ & NDC/SMO
•
Agency XML interface
•
Agency Site Admin
•
Agency User (Update & View)
•
Agency User (View Only)
•
Trainee (Update and View)
The permissions define the actions the user can perform.
Level
®
Galileo
Description
Defines the levels of access granted to Galileo employees at
Information Security level and NDC/SMO level.
Agency
Defines the levels of access granted to Agency employees. Within
the Agency grouping, there are these levels of access:
Agency XML Interface - The user with this permission is enabled to
upload via the XML Interface for that Supplier Code. Within the APF
GUI these users will have the same rights as a Site Admin user.
Galileo and Agency Admin level users can view these profiles but are
not able to do anything to them.
Site Admin - Site Admins can create user profiles for their supplier
code and view and update all contracts within that supplier code. If a
Site Admin manages multiple suppliers, they must have separate
profiles for each supplier. The Site Admin has the ability to “unlock”
contracts.
User (Update & View) - Users who have authority to view and/or
update contracts for their supplier code.
User (View Only) - Users who have authority to view contracts for
their supplier code.
Trainee - Users who have authority to view and update contracts for
their supplier code, but cannot create Distribution Groups. Used by
Galileo for training.
1.6
Module 2: Main Menu Functions
Every time you log on to Agency Private Fares, you will be brought to
the Home Page, which contains the Main Menu.
Module Objectives
By the end of this module you will be able to:
•
Navigate around the Main Menu and Access the various options
•
Describe the functions of each option
•
Search for Contracts
•
Use the Help Function
Home
Home page from login:
The blue buttons across the middle of the screen are for use with
Contract construction and viewing/amending. The functionality of
these buttons will be described in detail in the relevant modules in
this course.
2.1
The Main Menu functions are shown along the top of the screen.
2.2
Home
Takes you to the home/main page, i.e. this one, from where
you can choose options.
Admin
The screen and functionality varies dependent on the user’s
access level. Create, edit and search for users. Unlock
Contracts. Create and search for supplier codes. Change
one supplier code to another. Search Terms of Use.
Search
Allows you to search for a contract, zone or distribution
group.
Help
Gives access to the Online Help for Agency Private Fares.
Logout
Logs the user out and returns the system to the logon page.
Search Function
The main menu bar Search function (or the blue Search button on
the Home page) allows you to search for Contract, Zones, or
Distribution Groups within your supplier code, or in another supplier
code that allows you access.
Searching for Zones is covered in Module 8 and searching for
Distribution Groups is covered in Module 9.
In this module, we will look at searching for contracts.
All three searches start from the same page.
2.3
Searching for contracts
ASK Travelport 5875: How do I search for contracts within Agency
Private Fares?
Screen Description:
Entry
Active
Historical
Copied Contracts /
Pending Purge
Uncommitted
My Supplier Code Only
Not My Supplier Code
Supplier
Account Code
Standard / Calculated
Airline Code
Rule ID
Contract Description
Contract Type
Effective Date
Discontinue Date
2.4
Description
Committed contracts within your supplier code.
Expired contracts remain available for 1 year after
expiry.
When an active contract is edited and committed, a
new active version is created. The previous version
of the contract remains in the historical search until
the daily extract (daily file transfer) runs.
After one day, the previous version of the contract is
moved to the purged section, which contains all
versions of each contract.
Exception: Old versions of contracts that are
copied outside supplier ARE NOT removed from the
All Versions search by the extract. To prevent
disputes, these versions are retained in the search
until all of their "children" contracts expire. This
retention allows the contract originator to readily
recreate the original contract data.
Contracts that have been saved, but not yet
committed and/or uncommitted updates of
committed contracts.
All contracts within your supplier code only.
Contracts outside your supplier code only.
Contracts in the specified supplier code only.
Account set up and used in fare display and fare
quote entries
Type of contract
Two letter airline code.
Contract code/name.
Description used for contract.
Net or Selling level used.
Date contract is valid from.
Date the contract expires.
Response to search request for Active Contracts of “My Supplier
Code Only” with airline VS.
Click the radio button in the first column on the left hand side to
select the contract you wish to access:
•
‘View Summary’ gives an overview of the contract.
•
‘View Full’ to see the contract details.
•
‘View Changes’ to see history of amendments.
•
Edit a contract by clicking on the page icon in the “Edit” column.
•
Copy a contract by clicking on the page icon in the “Copy”
column.
Any contract with a padlock icon in the ‘’Edit’ column is locked and
can only be unlocked by the administrator within your agency, or by
searching the uncommitted contracts, selecting it for editing and then
committing it.
All of these options will be covered in more detail in other Modules.
Escape from this screen by clicking on “Home”; or start a new search
by clicking on “Search”.
2.5
Help
Agency Private Fares has a comprehensive and easy to use help
facility that can take you step by step through any particular element
of the system. It is designed to open up the section that corresponds
to the page you are on in Agency Private Fares.
There are 3 ways of using the on line help:
− View the entire Contents by chapter heading
− View the Index in alphabetical order and search for key
words in the chapter headings
− Use the Search function to locate a word or phrase in any
passage within any chapter
Additionally a Glossary of commonly used terms and words is
constantly updated.
Contents
Click “Help” from any screen in the GUI; another window opens and
it defaults to the Contents section, with the relevant chapters being
displayed for you.
From here you can navigate through the help by chapter heading.
Details will be displayed on the right hand side with all the relevant
sub headings being displayed on the left hand side with hyperlinks
directly into those chapters.
2.6
Index
This search facility displays paragraphs whose title has a word that
matches what you type in the search panel.
The scroll bar on the right hand side of the Index window allows you
to manually view all the topics in alphabetical order.
To select a particular paragraph within a topic click on it once in the
right hand half of the screen and it will display.
Search
This functionality displays any paragraph that has words that match
these words typed in the search panel.
2.7
Glossary
The left hand part of the screen is divided in two:
•
the top half comprising a list of words;
•
the bottom half displaying the meaning of the highlighted
word.
When you select the Glossary tab only the left half of the screen
changes. Any information that was displayed on the right hand side
remains the same.
Notes:
All of the Help functions open up a separate window. Click on the X
in the top right corner to close it and return to the main screen.
Logout
The function of this button should be self explanatory, however
caution is needed. If logout is chosen after opening a contract but
before committing it, even without making any changes, it will appear
locked the next time you log-in. This requires opening the
uncommitted version and either cancelling or editing it.
2.8
Module 3: Exercise to create a basic Standard Contract
A new contract can be created within the system at any time. The
Contract Header screen must be completed before any others are
started. After that, the other screens may be completed in any order.
There are only two other screens that are mandatory for the
completion of a minimal viable contract; Fares/Routes and
Distribution/Ticketing.
Module Objectives
Upon completion of this module you will be able to:
•
Create a basic Standard Contract
Demonstration
Type the following link into your browser to review an e-Learning
Quick Hit course on how to create a basic contract.
http://support.galileo.com/SGC/LMS/
Select your country; add your PCC, your trainer will advise your
country code and PIN if you do not know it; register into the eLearning system; from the Homepage, select “Quick Hits” and then
“APF: Build a Basic Contract”
3.1
Module 3: Create a basic Standard Contract
Create a basic Standard Contract
Select the New Standard Contract button from the Home Page.
You will be presented with the Contract Header page.
Fields with a red asterisk are mandatory. Complete the mandatory
boxes as instructed.
Completed basic Contract Header Screen:
3.2
The buttons at the bottom of the screen are used for performing the
following functions:
Reset
Restores all the boxes back to original entries.
Save
You can save data in all screens. However, data is also
saved automatically when the user moves onto another
screen after completing the current one. The contract is
stored but not yet committed to the Fares system.
Validate
Check if all mandatory parts of Contract are completed.
Commit
Commit contract to the live Fares system.
Completing the Screen
Once you complete the information in this window; complete other
applicable windows. Click on the relevant light blue button across
the top of the screen.
ASK Travelport 9296: How do I create a basis standard contract in
Agency Private Fares?
Fares /Routes
All fares with the same routing may be entered as a group. When
creating a new contract, you will enter a new name for a group of
fares in the “Name” box and ‘Add Fare.’
3.3
Complete the screen with the relevant data:
Routing
This sub-page needs to be completed even if the fares are to be
permitted on direct flights only.
3.4
Distribution/Ticketing
The second mandatory screen is Distribution/Ticketing.
Ensure all the required Global Distribution Groups for this contract
have been moved into the right hand box. Select multiple groups by
holding down the Control key on the keyboard.
Select the ‘Specific Ticketing Detail/Selling Level button.’
Ticketing and Selling level Exceptions can be created here. This will
be covered in Module 5.
Click on ‘Add Specific Ticketing/Selling Level Detail’ button.
3.5
Adding Ticketing Details will be covered in Module 5. For now, just
click the ‘Set Selling Levels’ button at the bottom of the screen.
For Net and Selling contracts set the selling level.
For Net only contracts a minimum and maximum selling range can
be added.
This screen is not available for Sell only contracts.
Although no other screens are mandatory, it would be usual to
complete others.
3.6
Validating and Committing the Contract
After completing the mandatory and as many other screens as
required, you can save your work and commit it to the system.
First you may VALIDATE the contract, which effectively checks that
the mandatory items are in place in the correct format. Click on the
blue “Validate” button at the bottom of the screen.
Response:
The contract has passed the validation.
Now commit the contract by clicking on the blue “Commit” button and
the contract will be saved to the APF system, and will be available
for viewing after the next extract.
Failure to close the contract correctly (i.e. just exiting this screen) will
leave it as uncommitted, but it will now show as “locked”. This will
require someone with Site Admin rights to unlock the contract in
order for further work to be done or for it to be committed to the
system.
Full coverage of validating and committing is covered in module 5.
3.7
Module 4: Planning your Database
It is critical that you take time to plan and organise your database for
each new contract. Making amendments after a contract is created
takes time and could lead to confusion.
Module Objectives
•
Create a contract database plan
Contract Rule ID
Every contract loaded through Agency Private Fares must have a
unique Contract Rule ID. It is the responsibility of each Agency Private
Fares user to create their own Rule IDs and allocate them per contract.
They are not contained within the contracts sent to you from the
airline/consolidator.
Each ID may be alpha, numeric or alphanumeric and contain exactly
four characters. Each will be linked to an airline code.
You could create them using the airline or country code with a number:
BA01 ; KL02; GB03; NL04
Or using the same number with different airline codes:
0001; 0002; 0003; 0004
Note: Do not use ID 9999. This will be used for combining any Rule ID
from within your Supplier Code when it is used on the combinations
screen in the “Outside this Rule ID” section.
Note: Together, a rule ID and airline is unique to one contract and
cannot be reused at any time. The way in which you decide to create
and allocate your Rule IDs will be dependent on the type and volume of
contracts used in your office.
4.1
Module 4: Planning Your Database
Other Considerations
Before entering details onto the system, consider:
Do you need to assign an Account Code to a contract? This will save
time when locating the fare from the fare display if it is for a designated
account. For example, if you have an account with the BBC, maybe
you would consider these:
−
−
−
BBCUS1
BBCGB1
BBCCA1
Note: An account code may be alpha or alphanumeric, maximum 20
characters but must begin with an alpha.
What type of contract is this?
−
−
−
NET
NET & SELLING
SELLING
Whom do you want to receive this contract and what security levels do
you want them to have:
−
−
−
−
UPDATE
REDISTRIBUTION
SALE
TICKET
Y/N
Y/N
Y/N
Y/N
Note: Only the ‘Sale’ field is read in Apollo. Any agency with ‘Sale’
authority will also be able to ticket the fare. We recommend that Apollo
users set Sale and Ticket to the same value.
This information is created in a Distribution Group which will be covered
in depth in Module 9.
ASK Galileo 9301: How do I add a distribution group within Agency
Private Fares?
Once you have these elements determined, the rest of the information
from your paper contract can be easily transferred.
Planning your Database
It is critical that you take time to plan and organise your database.
For guidance we have created a fares template, see Appendix A
We recommend that you use this template as it will ensure that all
information from your paper contract is accurately accounted for when
loading to the Agency Private Fares database.
We would also recommend keeping a copy of the completed template
with your paper contract for reference purposes.
4.2
Sample Contract for Class Exercise
WORLDWIDE PREMIUM ECONOMY
Special Net Fare Addendum From VIRGIN ATLANTIC AIRWAYS
Validity
01 November – 31 March
ADULT RETURN NET FARES
Route
LHR – JFK - LHR
LHR – EWR– LHR
LHR – BOS – LHR
LHR – IAD – LHR
LHR – MIA – LHR
LGW – MCO – LGW
LHR – SFO – LHR
LHR – LAX – LHR
LGW – LAS – LGW
Midweek Fare
GBP 900.00
GBP 900.00
GBP 900.00
GBP 875.00
GBP 1,060.00
GBP 1,060.00
GBP 1,500.00
GBP 1,500.00
GBP 1,550.00
Minimum Street Selling Price
Weekend Fare
GBP 995.00
GBP 995.00
GBP 995.00
GBP 975.00
GBP 1,160.00
GBP 1,160.00
GBP 1,600.00
GBP 1,600.00
GBP 1,650.00
Net fare plus GBP60.00
4.3
Conditions
Header
Application
Advance Purchase
Booking Class
Weekend Supplement
Minimum Stay
Maximum Stay
Routing
Stopovers
Discounts
Blackouts
Fare Basis
Endorsements
Airport Taxes
Security Charge
Date Changes
Route / Name
Changes
Cancellations
Tour Code
Ticket Type
Commission
4.4
Rule
Flying Club miles ARE permitted with the above
net fares.
No advance purchase necessary.
W Class – Premium Economy.
As per price sheet, Mon-Thu midweek, Fri-Sun
Weekend. Outbound and inbound on different
days of week permitted at half applicable fare in
each direction.
7 days
21 days
One Ways not permitted. Open Jaw permitted in
USA, charge half of each applicable fare for each
leg.
Not permitted.
Child Fare
Applicable for children aged
between 2 – 11 years of age inclusive. Pay 67%
of the adult net fare
Infant Fare
Applicable for infants under 2
years of age and not occupying a seat, pay 10%
of the adult net fare.
20 December – 26December inclusive.
Midweek – WXAP21
Weekend – WWAP21
NON END / REFUNDS RESTRICTED.
CHANGES GBP100.00. VALID VS ONLY
To be collected IN ADDITION to the above net
fares. Please see CRS at time of ticketing for
correct values to be collected.
Not applicable.
Permitted – once ticket is issued a charge of
GBP100.00 per ticket will be applicable.
Strictly not permitted.
Once a ticket is issued a cancellation charge of
GBP200.00 per ticket will be applicable. Within
24 hours of departure no refund is given. Any
unused portion of the ticket is non – refundable.
A1234567.
IT
0
Module Review
1. Create a Template for this Private Fare. It will be used during Module 6.
AMERICAN AIRLINES CONTRACTED FARE RATES
These fares are valid on AA London Heathrow- John F Kennedy (JFK) routings only. EWR is not
Common Rated.
These fares are valid from 01August through 31July next year
Base Rates GBP275.00 midweek, GBP 325.00 weekend
Selling Price not to exceed GBP345.00 / 395.00 respectively
RULES OF NET FARE DEAL
Application
Advantage Miles not permitted
Advance Purchase
These fares must be purchased at least 14 days before departure
Fare Basis
QMW7NR for midweek, QWE7NR for weekend travel
Booking Class
Q class
Minimum Stay
7 Days
Maximum Stay
1 Month
One Ways
Not applicable
Open Tickets
Not permitted
Stopovers
Not permitted
Discounts
Accompanied children pay 75% of the adult fare. Unaccompanied minors
not permitted at this fare. Infants pay 10% of adult fare
Tour Code
AA73736574
Endorsements
VALID AA ONLY/ NON REF NO CHANGES
Security Charge /
PFC/TAX
See CRS on date of reservation/booking/confirmation, not included in this
fare.
4.5
Cancellations
100% non-refundable before/after departure
Changes
Inbound only GBP100.00/USD 175.00
TOD
EX UK GBP 75.00 (used for Galileo only)
Flight Restrictions
Not valid on AA115 Outbound ex LHR
Days of Week
Midweek as Monday through Friday in both directions
Weekend as Saturday and Sunday in both directions.
Half of each fare value for crossover fare values.
Blackouts
20 November through 30 November
16 December through to 31 December
Ticketing Instructions
Bulk Tour tickets (BT), must be issued on AA paper. Electronic Tickets only.
Baggage Allowance
4.6
2 Pieces
Module 5: Create a Standard Contract - Mandatory Screens
The Contract Header screen must be completed before any others
are started.
Complete other screens in any order. To successfully commit a
contract you must complete Fares/Routes, including the Routing
screen, and Distribution/ Ticketing.
Module Objectives
•
Create a Standard Contract with the mandatory details.
•
Save and Commit the contract.
•
Explain the contents of the mandatory screens
Contract Header
Select the New Standard Contract button from the Home Page.
•
Some parts will be pre-populated with today’s date, expiry
date, your Supplier Code and login details.
•
Parts that are “greyed-out” cannot be changed.
•
Mandatory fields that must be completed are identified by a
red asterisk (*).
•
Others are optional.
5.1
Completed Contract Header Screen:
Field
Supplier
Contract Type
Effective Date
Discontinued
Contract Rule ID
Description
Airline Code
Account Code
Is this a North
American Contract
Add-on Construction
Options
Add-on Rules
Ticketing Rules
First / Last Date
Travel
First / Last Date
Ticket
Last Changed By
Verify combinations
for this contract
5.2
Screen Description:
Description
Automatically defaults to your Supplier Code.
Choose from the drop down list: Net; Net & Selling; Selling.
Default to the date you are loading the contract.
The date the contract is removed from the database. Defaults to one
year from the contract load date. Amend to the date when the contract
ends.
The contract name that distinguishes one from another. This can be
four alpha, numeric or combination of characters, e.g. VST4 or VSST.
Special characters ( / : etc are not permitted.
Enter a description for your contract.
Two Letter Airline Code for contract carrier. If two or more carriers issue
a contract together then only one can be the lead carrier. The contract
will need to be duplicated with the other carrier as the lead carrier.
Optional code with a maximum of 20 alpha numeric characters which
must start with an alpha character.
Select one or other radio button.
Not permitted; Permitted or Required (if all fares have to be combined
with Add-ons)
Choose criteria used to combine with Add-on fares. Rule ID and Fare
Basis code; Rule ID and Fare Type; Rule ID; Fare Basis code; Fare
Type; All.
Enter a Tour Code only if it applies to all fares in the contract. For
Calculated Contracts choose ‘Create Contract Ticket Rules’ to add
ticketing details, or ‘Apply Airline Ticket Rules’ to use details filed by
carrier.
Enter the first and last dates of travel for which the contract is valid.
(Note : Last Date is date by which all travel must be completed.)
Enter the first and last dates when tickets can be issued. The contract
will not display on a Fare Display until the First Date of Ticket, if entered.
Automatically records the current user name and supplier code.
Takes the user to the combinations screen, see page 6.20
Module 5: Create a Standard Contract Mandatory Screens
The buttons at the bottom of the screen are:
Reset
Restores all the boxes back to original entries.
Validate
Check if all mandatory parts of Contract are completed.
Save
Saves material entered. Contract is stored but not yet
committed to the Fares system. You can move to
another screen, or continue on this screen or start
another contract.
Commit
Commit contract to the live Fares system.
The combination of supplier code, airline code, rule ID, and effective
and discontinued dates forms the unique identifier for the contract. It
displays in the lower left hand portion of every screen after the
contract is saved and becomes a hyperlink back to the Contract
Header window on subsequent windows.
Is this a North American contract?
If you select the Yes button for this question, you will get a warning
on the screen:-
Completing the Screen
Once you complete the information in this window, you may proceed
and complete any other applicable windows.
Click on the relevant light blue button across the top of the screen.
5.3
Fares /Routes
The Fares/Routes window allows you to enter the specific fares,
booking code, and route information for a contract. It is necessary to
create “Fare Groups” to contain the data.
•
Each fare group has its’ own routing information.
•
All fare groups in the contract share the same set of rules.
•
Useful if large number of fares to keep contract more
manageable.
Enter a new name for a group of fares in the “Name” box and click
on Add Fare.
ASK Travelport 5660: Can I rename a fare group within Agency
private Fares?
Completed screen:
ASK Travelport 5703: How do I load fares into an Agency Private
Fares standard contract?
ASK Travelport 5705: How do I amend a fare amount within Agency
Private Fares?
5.4
Non – North American Routing
ASK Travelport 5706: What is the difference between a simple and a
complex routing in Agency private Fares?
ASK Travelport 5707: How can I find an airline route number to use
in an Agency Private Fares contract?
5.5
North American Routing
ASK Travelport 7809: What is the difference between the Routing
screen on North American contracts vs. non-North American
contracts?
5.6
Non-North American Booking Code Exceptions
Booking Code exceptions for the both the Primary, contract airline
and any Secondary airline entered in the Routings screen, must be
added here.
City/airports or country codes can be used.
ASK Travelport 5708: How do I load Booking Code exceptions within
5.7
North American Booking Code Exceptions
Because North American contracts require online travel, booking
code exceptions are allowed for the contract airline only.
Cities/airports or country codes must be included.
View Zones associated to a Fare Group.
A zone typically consists of a logical grouping of cities, US states/CA
provinces, countries, or IATA area that you use frequently when
creating fares. The zones are linked to your supplier code and are
therefore unique to your agency. Module 8 will cover this topic in
depth
ASK Travelport 5791: How do I to view zones associated to a fare
group in Agency Private Fares?
5.8
This is a mandatory screen. A Global Distribution Group may be
selected from a list, or a Contract Specific one created. This is also
the area where any relevant ticketing information must be added,
and selling levels/parameters are set for Net and Net and Selling
contracts.
ASK Travelport 9301: How do I add a Distribution Group to a
contract?
General Ticketing Instructions
Select the ticket type to apply for the entire contract.
Note:
If ET is selected the fare would not quote if the user made a Fare
Quote entry with a PT modifier.
5.9
NVB/NVA Options and Endorsements
Enter NVB/NVA Option and endorsements.
All six endorsement lines can be viewed in a Filed Fare display.
However, only the first THREE endorsement lines are used when
ticketing. Make sure endorsements for ticketing are in the first three
lines only.
A maximum of three endorsement messages (26 characters each)
will print on an OPATB2 ticket.
A maximum of two endorsement messages (26 characters each) will
print on an OPTAT/TAT ticket
ET processing allows up to 6 lines of endorsements to be generated
in an ET message to the carrier. However, ultimately each carrier
has its own limitations on how many lines they can process.
Note: The validity boxes cannot be changed at the time of ticketing.
Any endorsements entered here cannot be removed at the time of
ticketing, but additional ones may be added as per standard
functionality.
ASK Travelport 9608: How do I specify Not Valid Before and Not
Valid After dates to my Agency Private Fares contract?
ASK Travelport 9309: How do I add endorsements to my contract?
ASK Travelport 1898: What is the maximum number of characters
allowed in the endorsements of an Agency Private Fares contract?
5.10
Specific Ticket Detail/Selling Level
Highlight a Distribution Group(s) (to select more than one use the
control key) and click the ‘Specific Ticket Detail/Selling Level' button.
The Ticketing and Selling Level Exception screen displays.
Exceptions can be created for any Distribution Group based on the
type of fare (OW, RT or OW/RT), by Fare Basis Code or by Fare
Family.
By selecting Fare Family multiple fare basis codes can be grouped
together. Use one or two letters and a wildcard (e.g. B* or YL*)
After completing any details required on this screen, select ‘Add
Specific Ticketing/Selling Level Detail’, to add the specific ticketing
details (e.g. Tour code, Fare Box details.)
ASK Travelport 9303: How do I set selling levels within a Distribution
Group?
ASK Travelport 9611: How can I enter ticketing details if they vary for
different fares within my contract?
5.11
Specific Ticketing Detail Screen
Field
General Ticketing Detail
Summary
Exception Group
Distribution Group
This specified Ticketing
detail applies to:
Tour Box
Fare Box
Plating Carrier Box
Baggage Override
Commission Override
5.12
Description
Ticket Type selected on previous screen and button to
view existing NVB/NVA and Endorsements.
Exception Group which the ticketing detail screen
applies to
Name of Distribution Group this applies to.
Default is All. Option to override with any passenger
type that has been used in the Fares/Routes screen.
Leave blank if no override. Used to select the type of
tour override. Galileo users: Choose from Tour Code,
CAR Code, Value Code, CAR/Value code. Apollo
users: Tour Code is the only option Apollo validates.
Leave blank in no override. Used to indicate what
should be shown in the Fare Box of the ticket. Galileo
users: Choose from IT, BT, Ticket Fare. Apollo users:
Leave blank. Apollo does not validate this data.
Optional Plating Carrier 2 character airline code. Then
choose Required on Not Permitted
Optional amount in KG or PC. Leave blank if no
override.
Galileo users: Leave blank if no override, or choose
from Net, Gross or Calculate. Apollo users: Leave
blank. Apollo does not validate this data.
ASK Travelport 9609: How do I enter ticketing details to my Agency
private Fares contract?
Fare Box
Note: This option is only validated for Galileo users.
IT and BT are used in Tour Ticketing.
When Ticket Fare is selected, other options in the Fare Box are
activated. Ticket Fare overrides the fare box amount on the ticket.
Select one of the options on the right to specify which fare basis, fare
family, and fare amount are to be retrieved, and then complete the
corresponding fields on the left.
Specify if an IATA YY fare is to be used. If this is not selected, the
contract carrier fare basis, fare family, and/or fare amount are to be
retrieved.
Enter the Fare Basis or Fare Family (e.g. Y* or BE*70). Galileo will
select the appropriate fare to show on the ticket. This is used in Net
Remit Ticketing.
Note: If the Fare field is left blank, the Selling Fare amount will
become the Ticket Fare, and for Net only contracts the Net fare will
be the Ticket Fare.
5.13
Tour Box
Tour Codes are used in Tour Ticketing, usually when IT or BT is
shown in the Fare box.
CAR (Commercial Agreement Reference) and/or Value Codes are
used with Nett Remit 2 ticketing.
Note for Apollo Users:
The Tour Code entry is the only value validated in Apollo.
Plating Carrier
This can be used to stipulate that the ticket must be or must not be
plated on a particular carrier.
Note: If used the fare quote entry may need the plating carrier
included, for example FQCVS in Galileo, and $BCVS in Apollo.
Baggage Override
5.14
If required select KG or PC with a 1 or 2 digit allowance. Please note
0 is a valid allowance. This will display an amount of NIL on the
ticket.
Commission Override
Note: This option is only validated for Galileo users
Blank -The standard commission will be used, or that entered by the
agent using a Ticket Modifier.
Net – The commission percentage/amount entered will apply to the
net fare in the contract.
Gross – The commission percentage/amount entered will apply to
the gross fare in the contract.
Calculate – System automatically calculates the percentage
difference between the Net and Selling fares entered in the contract.
Click the ‘Save and Close’ button for Sell only contracts and Net only
contracts (unless you wish to Set Selling Parameters.)
For Net and Selling contracts users must select the Set Selling
Levels button, enter the Mark up and then save the details.
5.15
Set Selling Levels
•
‘Set Selling Fare' must be completed for Net and Selling
fares only.
•
‘Set Selling Parameters’ may be entered for Net contracts.
•
Save and Continue to add additional selling levels for
different routes using city/airport codes or zones.
•
Save and Close when completed.
Group?
Summary Screen
This shows a summary of all the ticketing details and selling levels
for the selected distribution group.
Use the ‘Open’ icon to edit either the ticketing or selling level data.
The delete icon will remove both the ticketing and selling data for
that line.
5.16
Committing a Contract
After completing the mandatory screens, you can commit the
contract to the system. Alternatively, it remains as an ‘uncommitted’
contract, which may be edited and committed at a later time.
Validate the contract first using button from bottom of any screen.
This checks the contract has all the mandatory requirements.
Commit the contract using the button from the bottom of any screen.
The fares will be available to view in Focalpoint/Viewpoint after the
next scheduled upload time.
5.17
Module Review
1. In addition to the Header screen, Fares/Routes and Routing screen, what is the other screen
which must be completed to create a minimum viable contract?
2. What is the entry to find the airline routing and tariff numbers from a Fares Display?
3. How many characters make up the contract rule ID?
4. What is the difference between a ‘One Way’, and a ‘One Way Only’ fare?
5. What is the definition of a complex routing?
5.18
Module 6: Optional Screen Functionality
This module goes through the procedure to complete all the other
optional screens, the various fields contained within each window
and their relevance.
Module Objectives
•
Add the details of a completed Template to a New Contract
•
Explain the contents of each section of a contract
When to Use
Every time you wish to create a new contract on the system, after
completing the template.
6.1
Days/Weeks
Only need to complete this if travel restricted to certain days of the
week.
ASK Travelport 5805: How do I load contracts that are only valid for
travel on certain days of the week?
Seasons
The Seasons screen allows you to enter details of the seasonality of
contracts which are not valid at the same level of fare all year round.
You can also specify to which sectors they are applicable.
ASK Travelport 5806: How do I load a contract that has various
seasons?
6.2
Flight Rules
This window is used to restrict airlines and/or flight numbers that can
be used on all, or part of the journey.
The top half of the window is for entering the airline codes and flight
numbers and/or range of numbers
The bottom half of the screen allows you to designate a specific
portion of the journey to which that restriction applies.
ASK Travelport 5822: How do I complete the Flight Rules window
within Agency Private Fares?
More information and scenarios can be found in the Help pages.
6.3
Code Share Restrictions
Information must be entered on this screen to impose any code
share restrictions. If left blank, the fare would quote on any other
operating carrier that the marketing carrier (contract airline) code
shares with. The Marketing airline box is automatically populated,
but it may be overridden.
ASK Travelport 5826: How do I add code share restrictions to a
contract?
ASK Travelport 1906: How do I load an Agency Private Fare contract
that states that travel on code share flights is NOT permitted?
6.4
Advance Reservation and Ticketing
You can input multiple advance purchase and/or ticketing
restrictions, buy using the ‘Add’ button. Also, individual Exceptions
can be added for specific fare basis, city or country pairs.
ASK Travelport 1908: How do I load an Agency Private Fares
contract with multiple advance purchase and/or ticketing deadlines?
contract that can only be purchased within a specified number of
days before departure?
6.5
Min Stay
Input one or more minimum stay requirements, by using the ‘Add’
button.
contract that has more than one Minimum stay requirement?
Max Stay
ASK Travelport 5829: How do I complete the Maximum stay window
in Agency Private Fares?
contract if the minimum and maximum stay restrictions vary
depending on the destination?
6.6
Stopovers
ASK Travelport 5830: How do I enter free and chargeable stopovers
in an Agency Private Fares contract?
ASK Travelport1915: How are stopover charges in an Agency
Private Fares contract identified in a fare quote?
ASK Travelport 1914: Can you mark up a stopover when you load an
Agency Private Fares contract?
6.7
Transfers
Enter details of transfers and surface sectors permitted within a
contract. If nothing is entered, transfers and surface sectors are not
restricted.
ASK Travelport 5831: How do I specify that no surface sectors are
permitted on my contract?
ASK Travelport 5834: How do I enter transfer restrictions into my
contract?
More detailed information can be found in the Help pages.
6.8
Combinations
Complete details on this screen to specify permitted combinations.
The system automatically combines all fares within this contract on a
round trip basis.
ASK Travelport 5835: What is a Turnaround Open Jaw?
ASK Travelport 5837: What is an Origin Open Jaw?
ASK Travelport 5838: What is a Double Open Jaw?
Combinations within this Contract Rule ID
ASK Travelport 5849: How can I make all the fares within my
contract combinable with each other?
Combinations Outside this Contract Rule ID
ASK Travelport 1918: How do you combine one Agency Private
Fares contract with another Agency Private Fares contract?
ASK Travelport 5842: How can I combine my Agency Private Fares
contract with an airline private or public fare?
6.9
Blackout Dates
ASK Travelport 5852: How do I enter blackout dates into my Agency
Private fares contract?
Surcharges
This screen allows for the collection of surcharges which appear as a
‘Q’ charge in the fare calculation.
ASK Travelport 5854: In Agency Private Fares can I make my
contract exempt from the standard public ‘Q’ surcharge?
ASK Travelport 5856: How do I add a surcharge amount into my
Agency Private Fares contract?
6.10
Discounts
ASK Travelport 5859: How do I load child and infant discounts into
an Agency Private Fares contract?
ASK Travelport 1922: Which passenger type codes can I use in the
Discount screen of Agency Private Fares?
Exception Screens
Exceptions can be added on most of the rule screens except
Fares/Routes, Distribution, Acct Code and Combinations. They are
used when the conditions differ to that of the general rule.
Each screen has a choice of adding exceptions by fare basis code,
city pair, country pair, fare basis and city pair or fare basis and
country pair.
6.11
In this example the maximum stay exception for a specific fare basis
code has been entered. Any subsequent maximum stay exceptions
would also have to be entered by fare basis code. The other options
would not appear.
Rules Text
ASK Travelport 5871: How do I complete the Rules Text window in a
contract and what is it used for?
6.12
Module Review
Refer to your trainer to discuss how many contracts to complete.
1. Take the Template you created in Module 5 Review for American Airlines and create a new
contract on the system. Save the contract once entered, but do not commit it. Ensure the
Contract I.D. includes your first name initial and the airline code as well a numeric. I.e. for
Tom Smith the contract code could be AAT3.
2. Complete contracts from Appendix B as informed by your trainer. Each contract has different
challenges, so liaise with your trainer to attempt the ones most likely to mirror the contracts
you will be working with when back at your agency.
3. Alternately, as instructed by your trainer, work on any contracts you may have brought to the
course.
6.13
Notes
6.14
Module 7: Search, View and Edit a Contract
At any time after saving or committing a contract, you can retrieve it,
look at it in full or summary format, make amendments to it and commit
previously uncommitted documents to the main fare system.
Module Objectives
•
Retrieve a contract
•
View a contract in full and summary format
•
Edit a contract
•
Commit a contract
Retrieving a Contract
Use the search option from the Home page.
ASK Travelport 5875: How do I search for contracts within Agency
Private Fares?
Note: If searching by description it must be exactly as typed in the
contract header screen and is case-sensitive. If searching by account
code, this box is also case-sensitive.
7.1
View Summary
Select the contract you wish to view and click on the View Summary
button and a separate window opens up.
This shows the header, fares and basic rules, just like the validation
screen.
7.2
View Full Contract
Click on the View Full button and a separate window opens up:
Here you can see the full contract, including all the rules, exceptions
and rule text.
If you find any details which are incorrect, or need updating you may
have to edit the contract. Close this screen using the button at the
bottom, and use the Edit button from the search screen.
If a contract has been edited and not committed, or a contract was
saved and not committed, you will have to delete the uncommitted
version or continue editing the uncommitted version.
Once changes are made to the contract it must be re-committed.
7.3
Audit Trail (View Changes)
This display records all the changes that have been made to a contract
displayed in descending order with the most recent changes displayed
at the top and the original information right at the bottom of the screen.
On an Uncommitted contract it just shows the creation details.
The following data is shown:
− The Action performed in the system
− The Function (paragraph) in which the action was performed
− The Time at which the action was performed
− The ID of the user who performed the action
− A Before view of the data that was modified
− An After view of the data that was modified
− The Version of the contract in which the action was performed
If it is a new contract (as above) it will be version 1, and no ‘Before’
information will be shown.
ASK Travelport 1928: What is the difference between Commit and
Extract in Agency Private Fares?
ASK Travelport 1934: Why are Agency Private Fares contracts not
available even though they were committed in time for the extract?
Once a committed contract has had changes made to it, the Contract
Version number in the final column changes, so it is easy to track all of
the different changes made to the contract.
7.4
Here is another contract after it has been committed more than once.
The contract version number changes each time it is committed.
Uncommitted Contracts
ASK Travelport 5876: What is an Uncommitted contract in Agency
Private Fares?
Locked Contract
ASK Travelport 5878: What should I do if my contract has a padlock
symbol next to it?
7.5
Module Review
1. During Modules 5, and 6 you created a number of Contracts. Commit all of those which have
not yet been committed.
2. Retrieve the third contract you created. Change the Minimum Stay rule, you can choose the
new regulation. Commit the contract.
3. Retrieve the contract you have just amended. Check the changes have been implemented and
date/time stamped.
7.6
Module 8: Zones
A zone is a group of cities, states or countries, or IATA areas.
Zones are used for Standard Contracts where fares are common rated,
and for Calculated Contracts when a group of city pairs are to be
increased or decreased by the same amount.
Module Objectives
•
Describe the function of a zone
•
Create a zone
•
Search for zones
•
Search for a zone in active contracts
•
Edit a zone
•
Copy zones
•
Delete a zone
Using Zones
The use of zones speeds up the process of entering contracts by allowing
you to input more than one city at a time When creating contracts it is
possible to enter more than one zone in both the From and To fields
instead of, or as well as, individual city codes.
8.1
Module 8: Zones
Create a Zone
Zones are created separately and usually prior to your contract, which
means you can use any zone for any contract you create. Once a zone
has been created it can be copied, edited or deleted.
ASK Travelport 5880: How do I create a Zone in Agency Private Fares?
Airport codes cannot be used within a zone. If needed, they must be
listed individually in each contract without a zone.
A zone (i.e. a set of cities) cannot be combined with airport codes either in
the same boxes or opposite boxes in a contract.
For example, a Zone called FRANCE containing PAR MRS NCE and TLS.
Examples of contracts could be:From
LON
to
FRANCE
From
LON
to
FRANCE and STR (extra city code)
From
LHR LGW
to
CDG LBG (all airport codes only)
LHR
to
FRANCE
LON
to
FRANCE and LBG (airport code)
But NOT
From
Or
From
8.2
Module 8: Zones
Search, Edit, Copy or Delete a Zone
ASK Travelport 5882: How do I search for a Zone in Agency Private Fares
in order to edit, copy or delete it?
Search for a Zone in Active Contracts
Updating or deleting a zone does NOT affect contracts with which the
zone has already been associated. This is to prevent you accidentally
invalidating current contracts. However, you may wish to also amend
those contracts which have that zone.
ASK Travelport 5883: How do I find a list of contracts containing a
particular zone?
Contracts copied from Outside Suppliers
If a contract was copied from outside this supplier code, which is indicated
by an icon in the “Source” column, it means that there is another source
for the contract. Contracts of this type cannot be committed using this
function. This type of contract would have to be opened for edit and the
Zone (and/or Global Distribution Group) be manually updated. The search
returns these types of contracts for reference only, so you will know which
ones you will need to update manually.
8.3
Module 8: Zones
Module Review
1. Can a zone be created containing these codes ADL;SYD;BNE;MEB;
2. You have created and saved a Zone for QANTAS flights Australia to LON/AMS/PAR called
QFAUSEH. QANTAS now adds a new city (ASP perhaps) to its routings at the same price and
therefore you needs to include it in the contract. What do you do ?
3. Create a zone for cities in the USA for routings from Europe. Include cities NYC, BOS, WAS, PHL,
PIT, CLT. Include your initials in the name, and give a good description.
4. Once you have created your Europe to USA zone, you find you need a similar one for travel from
the UK only. Copy the current zone and add two more cities YTO and YMQ. Rename the new
one in an appropriate manner.
5. Once you have created your new zone, you now find you do not need it after all. Take the steps to
delete the copied zone.
8.4
Module 9: Distribution Groups
Distribution Groups must be created in order for contracts to be viewed
®
through Focalpoint and Viewpoint™.
A Distribution Group contains a list of agency pseudo city codes/IATA
numbers and/or locations that have the same security level (ability to
view, update, and/or sell).
A Global Distribution Group is created separately from a contract and
therefore can be used within any contract. A Contract Specific
Distribution Group is created within a one specific contract.
Module Objectives
•
View the Distribution Groups within a contract
•
Create a Distribution Group
•
Search for a Distribution Group in active contracts
•
Edit or delete Distribution Groups
•
Describe the different security levels of Distribution Groups.
9.1
Creating Global Distribution Groups
ASK Travelport 9614: How do I create a Global Distribution Group?
Security Level
The Security Level determines the level of access available to the
agencies/geography with the Distribution Group. The levels of security
given MAY differ for each agency/geography within the group.
However, the authority for Sale and Ticket must be included in the
same Distribution group.
9.2
Update
•
Yes - To give agencies access in Agency Private Fares to
copy outside the contract and change certain fields.
Redistribution
•
Yes - This allows other agencies with selective access or
group coding arrangements to also view the fares and rules.
Sale
•
Yes - The agent can sell these fares, and make fare quote
entries but cannot view the net ticketing data.
Ticket
•
Yes –The agent can ticket these fares and see net ticketing
data.
Note: When all options are set to NO, access is view only which
means they will display in the fare display but will not auto quote and
cannot be filed into a booking.
In addition the agency must also have the correct settings in their AAT
to allow Agency private Fares.
Note for Apollo Users:
Only the ‘Sale’ field is read in Apollo. Any agency given ‘Sale’ authority
will also be able to ticket the fare. If only ‘Ticket’ authority is selected
they will not be able to quote or ticket the fare. All locations that
require to sell and/or ticket must have ‘Sale’ selected. We recommend
that you set Sale and Ticket to the same value.
9.3
Search, Edit, Copy, or Delete Distribution Groups
ASK Travelport 5888: How do I edit, copy or delete a Global
Distribution Group?
ASK Travelport 1894: Can I delete an Agency Private Fares
Distribution Group? If so, must the Distribution Group be cancelled
from a specific contract?
Search for a Distribution Group within a Contract.
Although changing a Global Distribution Group does not affect existing
contracts, you can easily find those which occur in existing contracts if
you need to amend them manually.
ASK Travelport 5889: How do I find a list of contracts containing a
specific Distribution Group.
Contract Specific Distribution Groups
Once a Global Distribution Group has been created, it can be inserted
into any contract which you subsequently create.
It can be edited within a specific contract to create a Contract Specific
Group. Alternatively a new Contract Specific Group can be created
here, for use only with this particular contract.
ASK Travelport 9619: How do I create a Contract specific Distribution
Group?
9.4
Module Review
1. Give the steps to creating a Global Distribution Group.
__________________________________________________________
__________________________________________________________
2. How do you cancel a Global Distribution Group?
3. You need to add another office IATA number to an already created Global Distribution Group.
How do you do it?
4. You are creating a contract in which your (already created) Distribution Group “Head Office” will
fit almost perfectly. However, you want the security details in this contract only, to be YES in
the “Update” box. Your move.
9.5
This page intentionally left blank.
9.6
Module 10: Add- On Fares
An Add-on Fare is linked to fares within a Standard contract to create a
through fare for fare display and pricing. This is known as a ‘constructed
fare.’ The Add-on fare will not display or quote alone, and there are no
rules attached to it. The fare rules come from the Standard contract after
the through fare is created.
Once created, the Add-on fare can be combined with any number of
Standard contracts if required.
Note: You do not “commit” add-on fares. Once you save the add-on fare,
it is available to construct with standard contracts after the next Agency
Private Fares extract.
Module Objectives
•
Create an Add-on Fare.
•
Define Add-on Linking Criteria
•
Create Gateway and Interior Add-on Zones
•
Search for Add-on Fares
•
Edit Add-on Fares
•
Copy Add-on Fares
•
Search for Add-on Zones
•
Edit Add-on Zones
•
Copy Add-on Zones
From the Home page, click on the Add-on button.
10.1
Module 10: Add-on Fares
Creating Add-on Fares
Select New Add-on Fare
Field
Supplier
Airline
Effective Date
Discontinued
Add-on ID
Description
Currency
Amount
Type
Interior Cities/Zones
Gateway
Cities/Airports/Zones
View Zones
Airline
Booking Code
Contract Rule ID
Fare Type
Fare Basis Code
10.2
Description
Defaults to your Supplier Code.
2 character code of owning airline
Defaults to date loading fare.
Defaults to one year from the contract effective date. Can be changed to
any date up to 3 years from effective date.
Mandatory, 4 character alpha-numeric identifier. 9999 cannot be used
Enter a description for your contract.
3 character currency code. This can be different to the currency used in
standard contract. Final constructed fare is always converted to currency of
constructed fare origin.
Add-on fare amount
Round trip, one way/round trip, or one way only
Up to 10 city codes or 1 zone
Up to 3 city/airport codes or 1 zone
Optional button to see Interior and Gateway zones
Permitted Airlines
2 character airline code. Up to 10 airlines permitted
Up to 8 per airline
Define criteria by which this Add-on will link with Standard fares (see
below for full explanation)
4 character Standard contract rule ID
Type of fare used in standard contract - Economy, Business or First
Fare Basis code used in Standard contract
ASK Travelport 1878: How can I load Add-on amounts to my Agency
Defining Add-on Linking Criteria
You set the criteria that defines how the Add-on fare will construct with
Standard Fares. The criteria for the Add-on Fare and the Standard
contract must ‘match’ in order for the through fare to be created.
Within the Add-on creation screen the options are:
•
Contract Rule ID – This will construct fares only with this specific
Standard contract.
And/Or
•
Fare Type – Economy, Business or First. This will construct with any
fares in any Standard contract of that type, for the owning airline.
•
Fare Basis Code – This will construct with any fares with this fare
basis code in any Standard contract , for the owning airline
Any of the three options can be used independently, or the Contract Rule
ID can be used with either Fare Type or Fare Basis.
10.3
This shows that this Add-on could only be used with fares in Standard
Contract VS01.
Within the Standard Contract Header screen the criteria must also be
defined. The options are:
•
Rule ID and Fare Basis Code
•
Rule ID and Fare Type
•
Rule ID
•
Fare Basis Code
•
Fare Type
•
All Fares – This permits any Add-on Fare that matches the Rule ID,
Fare type, or Fare Basis Code to construct.
In this example ‘Rule ID’ is selected. The Add-on the previous page
would combine with fares in this contract to form through fares as the
criteria ‘matches’.
ASK Travelport 6619: How do I link an Add-on Fare to my contract in
For more information on defining criteria see the Help pages.
10.4
Search for Add-on Fares
Use the Search Add-on button within the Add-on Menu.
ASK Travelport 6527: How do I search for an Add-on Fare in Agency
private Fares?
Edit Add-on Fares
ASK Travelport 6529: How do I edit an Add-on Fare in Agency private
Fares?
Copy Add-on Fares
ASK Travelport 6531: How do I copy an Add-on Fare in Agency private
Fares?
10.5
Zones for Add-on Fares
A zone for an Add –on Fare is a group of cities or airports (Gateway
zones only) used to make loading the Add-on fare quicker. Once a zone
has been created it can be used in numerous contracts if required
There are two types of zones used with Add-ons, Gateway Zones, and
Interior Zones.
Gateway Zones
A Gateway is the first point of arrival, or the last point of departure in a
country or area. Gateway zones are always international points of
departure an arrival.
For example in a contract with fares to NYC/CHI/BOS/PHL, and add-on
amounts to DEN/ HOU/LAX, a Gateway zone could be created containing
NYC/CHI/BOS/PHL.
City and/or airport codes can be used in Gateway zones. However, the
gateway city/airport code has to match city/airport code used on the
Standard contract. If the contract has fares loaded form LON, and the
zone is created using LHR, then the through fare will not be constructed.
Creating a Gateway Zone
ASK Travelport 6519: How do I create a Gateway zone to use in an addon fare?
10.6
Interior Zones
Interior refers to cities or zones that are the ultimate origin or destination
of the constructed fare.
Using the same example as above, an Interior Zone could be created
containing DEN/HOU/LAX. Only city codes may be used in Interior
zones, not airport codes.
Creating an Interior Zone
ASK Travelport 6520: How do I create an Interior zone to use in an addon fare?
Searching for Add-on Zones
ASK Travelport 6620: How do I search for existing Gateway and Interior
zones?
Edit an Add-On Zone
ASK Travelport 6621: How do I edit an existing Add-on zone?
10.7
Search for An Add-on Zone in Active Add-on Fares
Updating or deleting a Gateway or Interior Zone does NOT affect any
Add-on Fares with which the zone has already been associated.
However, you may wish to also amend those Add-on fares which use that
zone.
ASK Travelport 6622: How do I find a list of Add-on fares containing a
particular Gateway or Interior zone?
Copy an Add-on Zone
ASK Travelport 6623: How do I copy a Gateway or Interior zone used in
Add-on fares?
Delete an Add-on Zone
You can delete a Gateway or Interior zone. This does not remove the
zone from any Add-on fares with which is it associated.
ASK Travelport 6625: How do I delete a zone used with Add-on fares?
Important Note
When you delete a zone:
It does not affect any Add-on Fares to which the zone had been
assigned. Therefore if Add-on fares containing a particular zone need
to be amended, do so before deleting the zone. That way you will be
still be able to find the Add-on Fare details within the “Active Add-ons”
search function.
10.8
Module Review
1. Create a Gateway Zone with the following cities/airports: JFK EWR BOS IAD MIA MCO SFO LAX
LAS
2. Build an Add-on Fare of USD 100.00 return using the Gateway zone created in question 1, and the
Interior zone just created. Set the criteria to combine with by rule ID with your Virgin Airlines
contract from module 4.
10.9
10.10
Module 11: Create a New Calculated Contract
A Calculated Contract creates fares calculated from existing base airlinefiled public or private fares.
It is not possible to use any existing Agency Private Fares contract as a
base fare or a fare already created as a result of a calculation. (E.g.
Category 25 Fare by Rule)
Module Objectives
•
Create and amend a Calculated Contract
•
Explain the contents of each section of a contract
How to Use
Before starting to create a calculated fare contract you must ascertain on
which fare the contract will be based.
For a public fare the information required is the fare basis code.
For a private fare, the tariff number and fare basis code is needed.
This information could come from the airline paper contract, but can also
be found in the fare notes.
Private Tariff
ASK Travelport 5909: How do I find the tariff number for an airline private
fare to use in Agency Private Fares?
ASK Travelport 9612: How do I create a Calculated contract?
Instructor Guidelines
11.1
Contract Header
To enter fares, Select Fares and Routes, and add a new fare group. The
Base Fare screen is opened and must be completed.
Base Fare
11.2
Field
Fare
Private Tariff
Action
Choice /
Mandatory
Greyed
Description
Choice of Public or Private fares
Input tariff number for private only. Greyed out if public
selected.
Use any 3 letter PTC. Default is ADT (adult)
Fares with Passenger Mandatory
Type
OW/RT
Choice
Type of fare for the new contract.
At least one of the following must be entered :
Include Fare Type
Public only. The type of fare to be used in the contract. Blank, All,
Choice
Economy, Business, First.
Exclude Fare Type
Public only
Becomes available if “All” is selected in “Include”
Choice
(above). Blank, Economy, Business, First.
Specific Fare basis Codes / Wildcards
ASK Travelport 5910: Can I use wildcards in the fare
basis of a Calculated contract?
Include
Public or
Actual fare basis to be used. Wildcards can be used.
Private
See Help pages/ASK Travelport. This box is not
available if ‘All’ used in Include Fare Type.
Exclude
Public or
Specific Fare basis codes to exclude.
Private
11.3
Calculated Fare Screen
This screen is used to determine how much you increase or decrease the
base fares to create your new fares. Additionally this is where you can
override fare basis and booking code information.
Screen Explanation
Direction
Chose ‘From’ and ‘To’, or ‘Between’ and ‘And’ Enter city code, country code
or zone.
At least one of the
Choose between Percent and/or Amount tables.
following must be entered:
Increase/Decrease
Choose between Increase and Decrease.
Percent
By which to increase or decrease. To input O% use decrease.
Amount 1 Currency 1
Amount 2 Currency 2
Amount and currency to increase/decrease fare by. (0 not allowed).
Currency 2 may be used for an amount to be charged in a currency different
to the base fare currency.
Passenger Type
Any 3 character passenger type code.
Fare Basis Code
To override Fare Basis Code of base fare.
Primary Booking Codes
To override booking class of base fare.
Ticket Code
The Ticket Code replaces or alters the Fare Basis Code on the ticket and in
the linear fare construction when the fare is quoted.
NOTE: If the airline filed base fare has a ticket code associated with it, this
will always override any fare basis code entered, unless you input a new
ticket code for your calculated fare. See Online HELP pages for detail.
Ticket Designator
1-10 character alphanumeric entry that appends to the fare basis code.
The completed screen above shows a GBP20.00 increase on all fares
from the UK to South Africa, Zambia, Zimbabwe and Namibia.
11.4
Calculated Fare Group window
This page summarises all of the details you have extracted from the base
fare in preparation for completing the new contract.
Open Fare Rules – Options to override base fare rules. (See next page.)
Open Base Fare – Returns to Base Fare window to amend details.
View Zones – Associated with this contract
Add Calculated Fare – Enter another calculated fare to this fare group.
Booking Code Exceptions – Shows screen to enter exceptions for both
primary and secondary airlines. (Only required if details differ to those of
the base fare.)
Mandatory/Optional Screens
The only other mandatory screen required to successfully commit a
Calculated Contract is ‘Distribution. Any of the other buttons can be
used, but only if the base fare rules need to be altered for the new
calculated fare.
11.5
Distribution
As per standard contracts, the Distribution Groups required must be
selected from the list of Global groups, or a new Contract Specific Group
may be created.
ASK Travelport 9301: How do I add a Distribution Group into a contract
within Agency Private Fares?
General Ticketing Instructions
General Ticketing Detail may be added -Ticket Type, NVB/NVA and
Endorsements.
ASK Travelport 9608: How do I specify Not Valid Before and Not Valid
After dates to my Agency Private Fares contract?
ASK Travelport 9309: How do I add endorsements to my contract?
ASK Travelport 1898: What is the maximum number of characters
allowed in the endorsements of an Agency Private Fares contract?
11.6
Specific Ticket Detail/Selling Level
Only complete this screen if ‘Create Contract Rules’ was selected on the
header screen, and if you want to create ticketing exceptions for different
types of fare (e.g. one way and return.) The default is for any ticketing
details entered to apply to all fares in the contract.
ASK Travelport 9611: How can I enter ticketing details if they vary for
different fares within my contract?
Select ‘Add Specific Ticketing/Selling Level Detail’ to enter any ticketing
details and to set selling levels for applicable contracts.
ASK Travelport 9609: How do I enter ticketing details to my Agency
11.7
When creating ticketing rules, complete any of the boxes as required:
Tour Box, - Tour Code, Car Code, Value Code or Car/Value code.
Fare Box – IT, BT or Ticket Fare (Fare Basis or Fare Family)
Plating Carrier
Baggage Override
Commission Override – Blank, Net. Gross or Calculate
Note: The Fare Box, Commission Override and Tour Box (with the
exception of the Tour Code entry) are not validated for Apollo users.
11.8
Set Selling Level
For Net and Selling contracts, the Selling level must be set. This will
create a mark-up on the ‘net’ fare created in previous screens.
Group?
11.9
Fare Rules
After any of the Optional rules screens have been completed, enter any
Rules Text and then complete the Fares Rules screen.
Use this screen to advise the system that the default base fare rule
applies (Airline Rule) for each part of the calculated fare contract, or that
the new rules entered using the buttons at the top of the screen apply
(Contract Rule), or to use a combination of both. (Both).
ASK Travelport 5914: How do I complete the ‘Fares Rules’ screen for a
Calculated contract?
The contract can then be committed using the button at the bottom right
corner of any screen.
Module Review
1. Refer to your trainer to discuss other contracts to complete.
11.10
Module 12: Copy a Contract
A committed contract can be copied, amended and recommitted.
This functionality will be particularly useful when:
•
An airline issues similar contracts to but to different
destinations/areas of the world.
•
When alliance airlines issue the same contract.
•
When separate contracts need to be created for different
passenger types.
•
When airlines have numerous booking classes/seasons within a
contract which all share the same fare basis code.
Module Objectives
•
Copy a contract within your supplier code
•
Copy a contract outside your supplier code
When you copy a contract:
•
If the rule ID/airline code combination is unique, a new
uncommitted contract is created.
•
The fare basis codes and/or booking classes can be changed
automatically.
•
The copied contract is linked to the original contract by including the
original contract ID in the contract header of the copied contract.
•
Data in the confirmation window is removed. Discontinue date and
last ticket date default to the dates of the original document.
•
The details from combinations screen is NOT copied. The user will
need to go to this screen and input the combinations rules for the
new contract.
12.1
Module 12: Copy a Contract
Standard Contract within your own Supplier Code
ASK Travelport 5921: How do I copy a Standard contract in Agency
Private Fares?
ASK Travelport 1937: Can you use the copy facility in Agency Private
Fares to modify booking codes and the fare basis?
Calculated Contract within your own Supplier Code
ASK Travelport 5924: How do I copy a Calculated contract in Agency
private Fares?
Any Contract from outside your own Supplier Code
When you copy a contract from outside your supplier code the
following occurs within the system:
•
An uncommitted copy of the “copy from” contract is created.
•
The copied contract shows a “lock” icon, which denotes that it has
been copied but not committed. If you delete the copy contract
before committing it, the original contract displays in the Search
Results window. When the copied contract is committed the
original no longer displays and will not now be available for
copying.
•
Save and Close will confirm you will be able to commit a contract
once the mandatory fields have been completed.
•
The copied contract is linked to the original contract by including
the original contract header ID.
•
Effective date will be today’s date as will the first travel and ticket
dates (if they were before today’s date in the original contract).
•
Discontinue and last ticket date will default to the dates contained
on the original contract, but you can change these dates.
•
A Distribution Group comprising the supplier copying the contract
and the applicable selling levels will be created. Any other
Distribution Groups from the original contract are deleted. You will
need to add any others required.
•
The ticketing data is copied and cannot be edited in the new
contract.
ASK Travelport 5922: How do I copy contracts from another Agency
Private Fares supplier code?
12.2
Module 13: Admin and Master Account Code Functions
This module looks at the different functions within the Admin menu.
The options available to the user vary depending on the login level.
Module Objectives
•
Edit a profile
•
Unlock locked contracts (Site Admin level and above only)
•
Create a new Supplier (Galileo HQ level and above only)
•
Create a new user (Site Admin level and above only)
•
Create a Master Account Code
•
Search for Master Account Codes
Admin
The following screen shots show the Admin options available to each
different user level.
Depending on your access level, within the Admin window you can:
•
Create, search for and edit users
•
Unlock contracts
•
Create and search for supplier codes
•
Change from one supplier code to another
•
Search Terms of Use
•
Search for XML users
Note: User profiles can only be created once the supplier code has
been set up.
13.1
Response for User:
ASK Travelport 5927: How do I edit my Agency Private fares profile?
ASK Travelport 5926: How do I change my Agency private Fares
password?
Response for Site Admin:
ASK Travelport 5928: How do I search for a list of User Ids in Agency
Private Fares?
ASK Travelport 5929: Can I create a new user for agency private
Fares?
ASK Travelport 5930: How do I unlock a contract from the Admin
menu?
13.2
Master Account Code
ASK Travelport 5944: What is a Master Account Code?
Select ‘Master Account Code’ from main menu.
New Master Account Codes
ASK Travelport 5945: How do I create a Master Account Code?
Search Master Account Codes
ASK Travelport 5946: How do I search for existing Master Account
Codes?
13.3
13.4
Appendix A
Agency Private Fares Contract Template
Airline
Rule ID
Rule Description
Date Loaded
Date Deleted
Date Changed
Airline Contract Information
Zone info / Zones required
Maps
to ►
Agency Private
Fares Window
Zones
Supplier (If received from another
Agency Private Fares user)
Airline Code
Contract Header
Rule/Contract Code
Contract Header
Net, Selling, or Net & Selling fare levels
Contract Header
Account Code
Tour Code
Travel Dates
Contract Header
Contract Header or
Contract Header
Ticket Dates
Contract Header
Booking Code
Fares/Routes
Fare Type
Fares/Routes
Passenger Type (Ad, Chd, Inf, Youth)
Fares/Routes
City Pairs and direction of travel
Fares/Routes
Currency
Fares/Routes
Fare (amount(s))
Fares/Routes
Journey Type (One Way, Round Trip)
Fares/Routes
Contract Header
Data Coded
(Y/N)
Additional Notes
Data Changed
Appendix A
Fare Basis Code
Agency Private
Fares Window
Fares/Routes
Ticket Designator
Fares/Routes
Route Information (via cities and
airlines or non/stop direct)
Child/Infant/Youth ticket designator
Fares/Routes
Distribution Groups – Who can view
and sell the fares
Endorsements
Tour Box
Fare Box
Commission
Set Selling Levels
Add Rules Text (for Fare Note display)
Rules Text
Day(s) of week travel is permitted
Days/Week
Seasons
Seasons
Travel restricted to specific flight
numbers or flight number ranges
Code Share
Flight Rules
Advance Purchase and Ticketing
Adv Res / Tkt
Minimum Stay requirements
Min/Max
Maximum Stay requirements
Min/Max
Permitted stopovers
Stopovers
Combinations: within this contract, with
other contracts and/or with airline filed
public or private fares.
Combinations
Maps
to ►
Fares/Routes
Codeshare
Data Coded
(Y/N)
Additional Notes
Data Changed
Appendix A
Blackout dates
Agency Private
Fares Window
Blackouts
Surcharges
Surcharges
Discounts
Discounts
Maps
to ►
Data Coded
(Y/N)
Additional Notes
Data Changed
Appendix B: Contracts
WORLDWIDE PREMIUM ECONOMY
SPECIAL NET FARE ADDENDUM FROM VIRGIN ATLANTIC AIRWAYS
Validity
01 November – 31 March
ROUTE
ADULT RETURN NET FARES
MIDWEEK
LHR – JFK - LHR
LHR – EWR– LHR
LHR – BOS – LHR
LHR – IAD – LHR
LHR – MIA – LHR
LGW – MCO – LGW
LHR – SFO – LHR
LHR – LAX – LHR
LGW – LAS – LGW
GBP 900.00
GBP 900.00
GBP 900.00
GBP 875.00
GBP 1,060.00
GBP 1,060.00
GBP 1,500.00
GBP 1,500.00
GBP 1,550.00
Minimum Street Selling Price
WEEKEND
GBP 995.00
GBP 995.00
GBP 995.00
GBP 975.00
GBP 1,160.00
GBP 1,160.00
GBP 1,600.00
GBP 1,600.00
GBP 1,650.00
Net fare plus GBP60.00
CONDITIONS
Application
Flying Club miles ARE permitted with the above net fares
Advance Purchase
No advance purchase necessary
Booking Class
W Class – Premium Economy
Fare Basis
WXRT21VS and WWRT21VS
Minimum Stay
7 Nights
Maximum Stay
21 Days
One Ways
Not permitted
Open Dated Returns
Not permitted
Stopovers
Not applicable
B.1
Child Fare
Applicable for children aged between 2-11 years of age inclusive. Pay
67% of the adult net fare.
Infant Fare
Applicable for infants under 2 years of age and not occupying a seat.
Pay 10% of the adult net fare.
Blackouts
20-26 December incl.
Endorsements
NON END / REFUNDS RESTRICTED. CHANGES GBP100.00. VALID
VS ONLY
Airport Taxes
To be collected IN ADDITION to the above net fares. Please see CRS
at time of ticketing for correct values to be collected.
Security Charge
Not applicable.
Date Changes
Permitted – once ticket is issued a charge of GBP100.00 per ticket will
be applicable.
Route / Name Changes
Strictly not permitted.
Cancellations
Once ticket is issued a cancellation charge of GBP100.00 per ticket will
be applicable.
Within 24 hours of departure no refund is given.
Any unused portion of the ticket is non-refundable.
Tour Code
A1234567
Ticket Type
IT
Commission
0
B.2
AMERICAN AIRLINES CONTRACTED FARE RATES
These fares are valid on AA London Heathrow- John F Kennedy (JFK) routings only
These fares are valid from 01August through 31July next year
Base Rates GBP275.00 midweek, GBP 325.00 weekend
Selling Price not to exceed GBP345.00 / 395.00 respectively
RULES OF NET FARE DEAL
Application
Advantage Miles not permitted.
Advance Purchase
These fares must be purchased at least 14 days before departure.
Tickets must be issued at time of sale.
Booking Class
Q class.
Minimum Stay
7 Days
Maximum Stay
1 Month
One Ways
Not applicable
Open Tickets
Not permitted
Stopovers
Not permitted
B.3
Child Fares
Accompanied children pay 75% of the adult fare.
Unaccompanied minors not permitted at this fare.
Infant Fare
Pay 10% of adult fare.
Tour Code
AA73736574
Endorsements
VALID AA ONLY/ NON REF/RESTRICTED CHANGES
Security Charge
See CRS on date of reservation/booking/confirmation. It is not
included in this fare and must be charged in addition.
PFC/TAX
See CRS on date of confirmation for applicable taxes.
Cancellations
100% non-refundable before/after departure.
Changes
Inbound only GBP100.00/USD 175.00.
Flight Restrictions
Not valid on AA115 Outbound ex LHR.
Days of Week
Midweek as Monday thru Friday in both directions.
Weekend as Saturday and Sunday in both directions.
Half of each fare value for crossover fare values.
Blackouts
20 November through 30 November
16 December through to 31 December
Ticketing Instructions
Bulk Tour tickets (BT), must be issued on AA paper. Electronic Tickets only.
Baggage Allowance
B.4
2 Pieces
Malaysia Airline System
Kuala Lumpur Special
Valid
Travel dates
01May-15May
16May-25May
26May-15Jun
Today
for 1 week only
LHR – KUL Return Only
Adult
Child
GBP300.00
GBP200.00
GBP350.00
GBP250.00
GBP400.00
GBP300.00
Valid MH3 LHR-KUL
season
1
2
3
Valid MH4 KUL-LHR
Infants pay 10% of adult fare.
Fares are Net min selling fare +10% / commission 0%
Booking class: S
Fare Basis: SPECMH plus season number
Min stay: 7 days
Max stay: 1 month
Fare box: BT
Deal no: SPECMH
All reservations and ticketing must be completed by the end of
this week.
Non Refundable. Changes Not Permitted
B.5
BRITISH AIRWAYS
Contract date of issue 01/09/xx
British Airways short term net specials
For immediate loading.
The following fares are available for immediate sale for the following routings
Route
LHR-CDG
LHR-FRA
LHR-GVA
LHR-MAD
LHR-BCN
LHR-LIS
LHR-CPH
LHR-OSL
LHR-ARN
Midweek
GBP 40.00
GBP 50.00
GBP 60.00
GBP 60.00
GBP 70.00
GBP 70.00
GBP 90.00
GBP100.00
GBP110.00
Weekend
GBP 49.00
GBP 59.00
GBP 69.00
GBP 69.00
GBP 79.00
GBP 79.00
GBP 99.00
GBP109.00
GBP119.00
Minimum selling to Net
CDG/FRA/GVA +GBP20.00
MAD/BCN/LIS +GBP25.00
OSL/ARN/CPH +GBP30.00
Fare Basis CDG/FRA/GVA
Fare Basis CDG/FRA/GVA
Fare Basis MAD/BCN/LIS
Fare Basis MAD/BCN/LIS
Fare Basis OSL/ARN/CPH
Fare Basis OSL/ARN/CPH
LXSALE1 M/W
LWSALE1 W/E
LXSALE2 M/W
LWSALE2 W/E
LXSALE3 M/W
LWSALE3 W/E
Midweek Monday through Friday (OB/IB)
Weekend Saturday and Sunday (OB/IB)
Fares valid from date of contract header till 31/03/yy
B.6
BRITISH AIRWAYS
All fares booked in L class
No waitlist permitted
Open jaw permitted in Spain only, higher fare applies
Codeshare (IB) flights permitted using BA codeshare flight number only
All fares return only
Instant purchase : Res/Ticket at same time
Tickets to read NonEnd/Non Ref
Refunds not permitted prior to or after departure
Deal code BAEU03
Ticket Type IT
Minimum 3 days
Maximum 28 days
Child: No discount
Infant: Discount by 80% of adult selling fare
Non Seasonal fares
Baggage 23KG (INF 1PC)
Open Return not permitted
Name changes not permitted
No BA Miles
TOD Not permitted
B.7
Singapore Airlines
Apex Business Class Fare
From London/Manchester
Valid for Sale: Today – 01 May
Valid for Travel: 01 Apr xx – 01 Feb yy
Fares in GBP
Zone 1 –
Zone 2 –
Zone 3 –
SIN/BKK/BWN/DPS/HAN/HKT/JKT/KUL/PEN/SGN
BJS/HKG/SHA/CMB/MLE
ADL/BNE/MEL/SYD/PER/COK/RGN/TPE/DEL/OSA/ SOC/XMN
Seasons
L 01 Apr – 01 Sep
K 02 Sep – 24 Dec
H 25 Dec – 01 Feb
General rules:
Fares
Ex provincial points
Taxes and Charges
Ticketing info
B.8
Zone 1
2200.00
2300.00
2400.00
Zone 2
2300.00
2400.00
2500.00
Zone 3
2400.00
2500.00
2600.00
Nett fares in GBP for round trip journeys. To be
sold and issued in the UK only. Book in J class.
Charge GBP 100.00 return on UK domestic
sectors on BD in D Class to LHR from
ABZ/EDI/GLA/INV/LBA/MME
As applied with the automated fare quote.
IT to be shown in the Fare box. Tour code SQIT
Date of booking and “Valid SQ/MI” to be
entered in the endorsement box.
JLITX/JKITX/JHITX fare basis.
E tickets must be issued.
Form of payment box must read SQ**
Ticketing Time Limit
One way fares
Open Jaw
Stopovers
Children
Infant
Changes to
reservations
Validity
Cancellation fees
Silkair Routes
Tickets must be issued at least 14 days before
departure of the outbound date of travel.
Not permitted.
Open jaw permitted, apply half and half of the
return fares.
1 permitted in SIN only either outbound or
inbound.
75% of adult net fare.
10% of adult net fare.
Date changes permitted to outbound and inbound
travel.
Valid SQ services
Not valid on any codeshare services
Min stay 7 nights
Max stay 6 months
Zone 1 £200.00 before dep
No refunds permitted after dep
Travel in C Class on MI for SIN to/from
COK/HKT/RGN/SOC/XMN
B.9
Egyptair
Europe/Africa/Far East
Egyptair Net Fares valid from Cairo, Aswan, Luxor, Hurghada.
Valid for sale – Today – 01Jul
Valid for Travel – 01 Jan – 31 Dec
All fare in Egyptian Pounds EGP
General Rules
Direct services or MS online connection at Cairo to be used on all
routes, no stopovers permitted.
Fare box must read IT. Must be sold with land arrangements.
Commission 0%
Tour codes as applicable to destination continent: Europe –
MSEU, Africa – MSAF, Far East - MSFE
Endorsements: Valid Egyptair/Non re-routable
Recommended minimum selling: Net fare + EGP500.00
Blackouts – 15 Dec – 25 Dec
B.10
Egyptair
EUROPE
Algiers
Amsterdam
Athens
Barcelona
Berlin
Brussels
Budapest
Casablanca
Dusseldorf
Frankfurt
Geneva
Istanbul
London
Madrid
Milan
Moscow
Munich
Paris
Rome
Vienna
Booking Class
Min/Max Stay
Seasons
BLO
Basic
2000
2300
1200
1800
2000
2100
1700
2200
2250
2100
2100
1500
2500
2050
2150
1600
2100
2500
2150
2450
B
oneway
BHO
Peak
2100
2400
1300
1900
2100
2200
1800
2300
2350
2200
2200
1600
2600
2150
2250
1700
2200
2600
2250
2550
B
oneway
BLR6M
Basic
2200
2500
1400
2000
2200
2300
1900
2400
2450
2300
2300
1700
2700
2250
2350
1800
2300
2700
2350
2650
B
return
7/6m
Basic 01 Jan - 01 Jun
BHR6M
QLR3M
Peak
Basic
2300
2400
2600
2700
1500
1600
2100
2200
2300
2400
2400
2500
2000
2100
2500
2600
2550
2650
2400
2500
2400
2500
1800
1900
2800
2900
2350
2450
2450
2550
1900
200
2400
2500
2800
2900
2450
2550
2750
2850
B
Q
return
return
7/6m
0/3m
Peak 02 Jun - 31 Dec
QHR3M
Peak
2500
2800
1700
2300
2500
2600
2200
2700
2750
2600
2600
2000
3000
2550
2650
2100
2600
3000
2650
2950
Q
return
0/3m
Advance purchase – 7 days
Ticketing - Must be issued 7 Days before departure
Refunds – Before dep fare less EGP200.00. After dep non refundable
Rebooking – 1 Free to outbound flight additional EGP200.00
Child discount – 67%
Infant – 10%
B.11
Egyptair
AFRICA
BL6M
Basic
Abidjan
Accra
Addis Ababa
Entebbe
Johannesburg
Lagos
Nairobi
Tripoli
4700
4700
3200
3600
5500
4000
3800
2700
BH6M
Peak
4800
4800
3300
3700
5600
4100
3900
2800
Booking Class
Min/Max
Seasons
B
3d/6m
Basic 01 Jan-
B
3d/6m
01 Jun
QL3M
Basic
4900
4900
3400
3800
5700
4200
4000
2900
QH3M
Peak
5000
5000
3500
3900
5800
4300
4100
3000
Q
0/3m
Peak 02 Jun
Q
0/3m
- 31 Dec
RT journeys only.
Advance purchase – Not applicable
Ticketing – Must be issued within 7 days of the reservation being made
Refunds – Before dep fare less EGP200.00.
After dep non refundable
Rebooking – 1 Free to outbound flight at additional EGP200.00
Infant – 10%
B.12
Egyptair
FAR EAST
Bangkok
Kuala Lumpur
Mumbai
Osaka
Tokyo
BS6M
4300
4100
4300
6000
6000
QS1Y
4400
4200
4400
6100
6100
MS3M
4500
4300
4500
6200
6200
HS2M
4600
4400
4600
6300
6300
KS1M
4700
4500
4700
6400
6400
Booking class
Min/Max
B
0/6m
Q
3d/4m
M
0/3m
H
3d/2m
K
7d/1m
RT journeys only.
Season – All year fares
Advance purchase –Not applicable
Ticketing - Can be issued up to departure date
Refunds – Before dep fully refundable/After dep full refund less EGP500.00
Rebooking – Free to outbound flight
Infant – 10%
B.13
Swiss International Air Lines
UK FARES
PROGRAM NAME
HOTFARES
20XX
VALIDITY
SALES 01-02-20XX-31-03-20XX
TRAVEL 01-03-20XX-30-06-20XX
DATE OF ISSUE
24 JAN 20XX
Origin City
Destination City
Fare GBP
LCY LHR
LCY LHR
LCY LHR
BHX MAN LCY LHR
BHX MAN LCY LHR
BHX MAN LCY LHR
BHX MAN LCY LHR
BHX MAN LCY LHR
BHX MAN LCY LHR
BHX MAN LCY LHR
BHX MAN LCY LHR
BHX MAN LCY LHR
BHX MAN LCY LHR
BOM
CAI
JFK
BOS
DXB
HKG
JNB
LAX
NBO
RUH
TLV
SAO
YUL
300
185
175
160
190
270
300
187
280
265
150
360
210
Book in
B.14
Q Class
FBC
QSSUK
Swiss International Air Lines
UK Conditions
PROGRAM NAME
HOTFARES
20XX
Application
Seasons
Departure
One Way
Min stay
Max stay
Sales Period
Travel Outbound
Travel Inbound
Fare Class and Fare Basis
Reservations and Ticketing
Stopovers
Routing
Transfers
Combinations
Discounts
Penalties
Ticket
Fuel Surcharge
VALIDITY
SALES 01-02-20XX-31-03-20XX
TRAVEL 01-03-20XX-30-06-20XX
DATE OF ISSUE
24 JAN 20XX
For sales only in UK
n/a
only ex BHX MAN LCY LHR
not permitted
Saturday night
1 month
01 Feb - 31 Mar only
01 Mar - 30 Jun
05 Mar - 31 Jul
see fares sheet
Ticket within 72 hours of reservation
PTA/TOD not permitted
Not permitted
Travel LX only, not permitted on LX016/017 to/from JFK or LX40004999 codeshare flights
1 in each direction in ZRH
Open Jaw not permitted
Infant up to 2 years
90% discount
Child 02-11 years
No discount, apply adult fare
Unaccompanied Minor Not permitted
Changes
Not permitted
Rerouting
Not permitted
Cancellation
Not permitted
Refund
Not permitted
LX document only (724)
Fare
IT (No fare shown on passenger coupon)
Commission
net ticket with 0%
IT code
IT5SSUK
Taxes, Fees
to be collected separately
Endorsement LX only / non refundable / no change of res /
GLON/QSPUK
Baggage
20kg or piece concept as applicable
To intercontinental destinations, add GBP10.00 per half return as Q
surcharge in fare calculation
B.15
Summer
London-Malta
Directional Net Airfares Contract
Return net fares to Malta in GBP 01Aprxx to 31Octxx
Low Shoulder
16Apr-24May
30May-09Jul
01Oct-19Oct
27Oct-31Oct
Applies
Mon-Thu
Mon-Thu
Mon-Thu
Fri-Sun
Fri-Sun
Fri-Sun
Club Class
Class
X
H
Q
X
H
Q
D
Fare Basis
XJXIT672
HJXIT502
QJXIT501
XJWIT673
HJWIT506
QJWIT505
DJIT671
LHR
94
114
134
106
126
146
310
LGW
84
104
124
96
116
136
270
STN
84
94
104
96
106
116
-
High Shoulder
10Jul-20Jul
01Sep-30Sep
Applies
Mon-Thu
Mon-Thu
Mon-Thu
Fri-Sun
Fri-Sun
Fri-Sun
Club Class
Class
X
H
Q
X
H
Q
D
Fare Basis
XKXIT672
HKXIT502
QKXIT501
XKWIT673
HKWIT506
QKWIT505
DKIT671
LHR
114
134
154
126
146
166
330
LGW
104
124
144
116
136
156
290
STN
94
114
134
106
126
146
-
Peak
01Apr-15Apr
25May-29May
21Jul-31Aug
20Oct-26Oct
Applies
Mon-Thu
Mon-Thu
Mon-Thu
Fri-Sun
Fri-Sun
Fri-Sun
Club Class
Class
X
H
Q
X
H
Q
D
Fare Basis
XHXIT672
HHXIT502
QHXIT501
XHWIT673
HHWIT506
QHWIT505
DHIT671
LHR
124
144
164
136
156
176
340
LGW
114
134
154
126
146
166
300
STN
104
124
144
116
136
156
-
•
•
•
•
•
B.16
Fare season is determined by the outbound flight for the round trip.
Booking class, day of week, and airport are directional, and apply ½ and ½ where return flight
sector differs from outbound sector component.
Special fares in X class are restricted availability and may not be available all flights or seasons
Refer to flight schedules for days of operation.
Stansted Services are “no frills”. No free catering/drinks
Summer London-Malta Directional Net Airfares Contract
Quick Reference Rules
Application
Valid KM only
May be sold and advertised as seat-only airfares
Book via GDS on space available basis or from agreed allocation
The Tour Operator must manage allocation utilisation with swaps remaining at
the discretion of Air Malta
Validity
Min stay
Max stay
Stopover
One stopover in CTA permitted on LGW-CTA-MLA service only, Q class only.
Additionally, Italian taxes must be charged.
Reservations
GDS bookings made any time up to 35days before departure = Ticket issued
not later than 28 days before departure.
GDS bookings made less than 35days before departure = Ticket issued within
7 days of booking.
GDS bookings made less than7 days before departure = Ticket issued within
24 hours of booking.
Discounts
Infant 0-1 years not occupying a seat, charge 10% of fare
Child 2-11 years pays 75% of adult fare
Unaccompanied Child not permitted
Round up discounted fares to next higher GB Pound.
Date/Flight Changes
After Ticket issue charge of GBP 30.00
Upgrade of itinerary/season/day of week applied as difference in fare plus
GBP30.00 reissue fee
Refunds
After Ticket issue. Fares non-refundable, except in approved compassionate
cases; taxes refundable on application.
Lost Ticket
After Ticket issue. FOI and reissue of replacement documents can only be
done at KM ticket office, at charge of USD50.00 for individual or family
booking.
n/a
3 months for X/H/Q Class. 1yr for D class
B.17
BRITISH AIRWAYS
Route Deals
BA agrees to make available to the Group, the following percentage Discount for use on eligible travel
between the following city pair Routes in accordance with the terms of the Agreement.
From London
To
Fare Basis
Stockholm ARN
Athens ATH
Copenhagen CPH
Rome FCO
Kiev KBP
Larnaca LCA
Vienna VIE
Warsaw WAW
Tel Aviv TLV
Nairobi
Barbados BGI
Kingston KIN
Cairo CAI
Dubai DXB
Kuwait KWI
Muscat MCT
Islamabad ISB
Hong Kong HKG
Singapore SIN
Sydney SYD
New York JFK
Washington Dulles IAD
Seattle SEA
Fare Basis
Cabin
Europe JFLBA
J
JFLBA
JFLBA
JFLBA
JFLBA
JFLBA
JFLBA
JFLBA
JFLBA
J2BA
J2BA
J2BA
J2BA
J2BA
J2BA
J2BA
J2BA
J2BA
J2BA
J2BA
J2BA
J2BA
J2BA
J2BA
Booking
Class
J
J
J
J
J
J
J
J
J
J
J
J
J
J
J
J
J
J
J
J
J
J
J
Net Fare discount
18 %
18 %
18 %
18 %
18 %
18 %
18 %
18 %
18 %
12 %
15 %
15 %
12 %
12 %
12 %
12 %
10 %
20 %
20 %
20 %
15 %
15 %
15 %
Other destinations J2BA
Booking Class as shown
Ticketed fare basis codes should be amended to show JDEAL for all destinations.
B.18
BRITISH AIRWAYS
Route Deals
Rules as those with the quoted public fares with the following exceptions:
Routing
One Way or Round Trip journeys are permitted. Valid BA only.
Open Jaw Permitted. Surface to point of turnaround construction not permitted.
Combinations
Permitted with a “BA only” fare. A “BA only” fare is one which must be flown
solely on BA Mainline, pursuant to the relevant fare rules.
Upgrades
Permitted
Changes
Permitted
Cancellation/Refund
One Way.
Round Trip
Full refund if cancelled before departure
Full refund if cancelled before departure of outbound flight. Refund 80% of
value of unused coupon if cancelled after departure of outbound flight. Refund
taxes and fees applicable to cancelled sector.
The appointed travel agent shall calculate all refunds and shall report the
applicable amounts through the BSP.
Endorsements
REFER GG AIR BAG NUK; Valid BA only; Non Re-routable; Refer changes
issuing agent;
B.19
May 200X-APR 200Y Roundtrip Fares ex LGW and MAN
Fare Basis
ATL BNA BOS BWI
CLT RDU
FMY JAX PDX
Low
01Nov16Dec0X
24Dec0X29Mar0Y
Shoulder
01May-30Jun0X
01Sep-19Oct0X
30-31Oct0X
High
20-29Oct0X
01Jul-10Jul0X
22Aug-31Aug0X
Peak
11Jul-21Aug0X
30Mar-15Apr0Y
Xmas
17Dec-23Dec0X
LLXCUK
235
LKXCUK
350
LHXCUK
470
LPXCUK
485
LXXCUK
473
314
402
585
634
585
235
350
510
550
567
230
350
488
488
483
288
415
570
595
604
DFW
230
365
505
550
567
FLL
305
435
585
610
585
EWR LGA
221
340
446
478
446
MCO TPA
250
380
470
565
557
MEM
280
400
505
550
567
MIA
225
330
450
565
557
MSP
280
400
570
550
578
MSY
294
425
560
600
609
ORD
230
345
540
550
557
PHL
237
355
488
488
485
SAN SEA
288
410
560
595
604
SFO
240
360
560
595
567
STL
288
350
510
540
578
SLC
304
440
590
630
604
CUN/MEX
465
483
735
735
735
YMQ YOQ YYZ
287
387
504
509
519
CARIBBEAN
465
468
720
720
735
Caribbean comprises: ANU AUA BDA BGI BZE CZM FPO GCMG ND GUA KIN MBJ NAS PLS PUJ
SDQ SJO SKB STT STX SXM UVF
CVG DTW WAS IAH
CLE PIT
DEN LAS LAX PHX
S Class Buy up
Travel in S class permitted for additional GBP40.00 O/W or GBP 80.00 RT
Weekend Surcharge For travel on Fr/Sa/Su, GBP15.00 return
Fare Basis codes LLWCUK/LKWCUK/LHWCUK/LPWCUK/LXWCUK as
applicable.
Combinations
L class and S class are combinable on ½ and ½ basis. Most restrictive conditions
apply. When stopovers are made, all fares to be calculated to highest rated point.
Open Jaws permitted at ½ and ½ of respective fares.
UK Add-ons
BA. ABZ/EDI/GLA/JER-LGW; ABZ/BHD/EDI/GLA-MAN
S class for GBP30.00; L class for GBP 65.00
BD. EDI/GLA/ABZ-MAN
Book US flight number on BD in same class as international flight GBP30.00 OW
Book BD flight number on BD in V class GBP30.00 OW, Q class GBP65.00 OW
B.20
Application
RT or OJ from UK to US/Canada/Caribbean - L or S Economy class only
One Way fares not permitted.
Open returns not permitted.
All taxes/charges to be levied in addition to the fares.
Fuel surcharge to be included must be added to the net fare and be shown in the
fare calculation box as a Q surcharge.
Validity
Min stay
Max stay
Stopover
One free stopover in PHL/CLT/NYC permitted.
L class - one additional stopover can be taken at charge of GBP70.00
S class - three additional stopover can be taken at charge of GBP70.00 each
If there is not a same day connection and the passenger is required to overnight,
this is not considered a stopover. Backtracking not permitted except for connection
purposes.
Reservations
Code Share
Any time
International flights on US Airways only from LGW/MAN
All codeshares permitted within USA/Canada/Caribbean. US Airways flight
numbers must be booked.
Tickets must be issued 28 days before departure. For journeys booked less than
28 days before departure, ticketing must be completed within 72 hours of
reservation.
Ticketing
Saturday Night
90 days for L Class. 180days for S class
Discounts
Infant 0-1 years not occupying a seat, charge 10% of fare
Child 2-11 years pays 75% of adult fare during High/Peak/Xmas seasons.
Child 2-11 years pays 67% of adult fare during Low/Shoulder seasons.
Unaccompanied Child not permitted
Cancel
GBP100.00 fee for cancellation before departure. No refund for cancellation after
departure or in case of a no-show.
Reroute not permitted.
Date changes permitted free of charge before ticket issue providing all rules are
still met. After ticket issue: inbound flight/date may be changed at fee of
GBP100.00/USD150.00; outbound flight/date may not be changed.
Name changes not permitted.
Changes
PTA
Not permitted
Ticketing
Net Remit Ticketing
Car CodeGF946TEST1 to be added
Ticket Fare – show full Y fare on passenger coupon
Endorsement NON ENDORSABLE/NON REROUTABLE/NON REFUNDABLE
Fare Basis See fare table. For weekend travel, substitute W for X. For S class buy
up, substitute S for L. For Child and infant tickets, add CH or IN
B.21
OFFLINE FARES UK - PORTUGAL
From
To
RBD
Season
Fare Basis
Fare
UK except MME
MME
LIS
LIS
LIS
LIS
W
W
V
V
F 16Jan-30Apr
F 16Jan-30Apr
F 16Jan-30Apr
F 16Jan-30Apr
WAUKTO
WAUKTO
VAUKTO
VAUKTO
140
185
161
206
UK except MME
UK except MME
OPO FAO
OPO FAO
W
W
WLUKTO
WKUKTO
133
152
UK except MME
MME
MME
OPO FAO
OPO FAO
OPO FAO
V
V
n/a
VLUKTO
VKUKTO
n/a
178
197
MME
OPO FAO
-
L 16Jan-02Febr
K 03Feb-16Mar // 01Apr30Apr
H 17Mar-31Mar
L 16Jan-02Febr
H 17Mar-31Mar
n/a
n/a
UK except MME
UK except MME
OPO FAO
OPO FAO
Q
Q
QLUKTO
QKUKTO
162
181
UK except MME
MME
MME
OPO FAO
OPO FAO
OPO FAO
Q
Q
Q
QHUKTO
QLUKTO
QKUKTO
238
207
226
MME
OPO FAO
Q
L 16Jan-02Febr
H 17Mar-31Mar
L 16Jan-02Febr
H 17Mar-31Mar
QHUKTO
283
UK except MME
UK except MME
FNC PXO
FNC PXO
W
W
WLUKTO
WKUKTO
187
206
UK except MME
MME
MME
FNC PXO
FNC PXO
FNC PXO
W
W
n/a
WLUKTO
WKUKTO
n/a
232
251
MME
FNC PXO
-
L 16Jan-02Febr
H 17Mar-31Mar
L 16Jan-02Febr
H 17Mar-31Mar
n/a
n/a
UK except MME
UK except MME
FNC PXO
FNC PXO
V
V
VLUKTO
VKUKTO
206
225
UK except MME
MME
MME
FNC PXO
FNC PXO
FNC PXO
V
V
V
VHUKTO
VLUKTO
VKUKTO
295
251
270
MME
FNC PXO
V
L 16Jan-02Febr
H 17Mar-31Mar
L 16Jan-02Febr
H 17Mar-31Mar
VHUKTO
295
MME
UK except MME
UK except MME = BFS BRS EDI GLA LBA MAN BHX ABZ
B.22
OFFLINE FARES UK - PORTUGAL
Application
RT or SOJ from UK offline points to Portugal
One Way fares not permitted. Open returns not permitted.
All taxes/charges to be levied in addition to the fares.
Sales
Permitted from 16Jan
Validity
Min stay
Max stay
Stopover
Not permitted except:
UK-FNC 1 permitted either outbound or inbound at LIS
UK-PXO 1 permitted either outbound or inbound at LIS or FNC
Routing
TP/BD/BE/SN flights
2 transfers permitted in each direction; 1 in LON/BRU and 1 in Portugal
1 additional transfer permitted in FNC for flights to/from PXO
Combinations
Outbound and inbound may be booked in different RBD. Charge ½ rt fare each way.
Reservations
Any time. Ticketing must be completed at time of reservation.
Ticketing
Endorsement VALID TP ONLY/NON REFUNDABLE
Fare Basis See fare table; Fare Box BT ; FOP Box NON REF;
Tour Code TPUKTO6543
Code Share
TP numbered flights according to letter of fare basis.
BD numbered flights - Q class - between UK domestic points and LHR
SN numbered flights - B class - between UK domestic points and BRU
BE numbered flights - M class - between UK domestic points and LGW
Discounts
Child 25%; Infant 90% ; Unaccompanied minor permitted
Cancel
No refund for cancellation at any time
Changes
Reroute and rebooking permitted at any time at fee of GBP45.00 per change. outbound
flight/date may not be changed.
In case of a no-show, charge GBP70.00 to change to another flight/date.
Name changes not permitted.
Upgrade to higher class on the grid on same flight by paying additional amount, subject to
GBP45.00/EUR68.00 minimum
Surcharges
As per public fares.
TOD / PTA
Not permitted
none
3M
B.23
North American Contracts
United Airlines Meeting Plus Fares
Valid:
01JUL – 31DEC
Adult Net Fares based on Area Pricing
Area 1
Area 2**
Arizona California Nevada
Colorado** Montana North Dakota South
Dakota Utah Wyoming**
** = JAC and GUC are excluded in the pricing
Area 1 to Area 1
Area 1 to Area 2
Area 2 to Area 2
$297.00 USD net
$481.00 USD net
$457.00 USD net
Conditions:
~ Fares are valid daily
~ UA must show as the ticketing carrier
~ Fare basis code of HR7MTGN
~ Ticket Designator is 530DM
~ Endorsement box must include “VALID UA/UAX ONLY”
~ Tour Code Box must contain “IT530DM”
~ Fares valid for round trip only
~ Advance Purchase of 7 days
~ Two day minimum stay
~ Thirty day maximum stay
~ $100.00 USD change fee once tickets are issued. Itinerary changes to the outbound flight must be
made 7 days prior to the outbound departure date.
~ Ticket is refundable less a $100.00 USD refund fee
~ Stopovers not permitted
~ No additional discounts apply
~ All pricing is net and do not include any applicable taxes, fees or surcharges
B.24
MeetingWorks® Zone Fares for LAS
Valid 01JUL – 31DEC
These fares are only valid to/from LAS from areas listed.
All fares quoted are net.
One way is not permitted.
From:
Alberta or British
Columbia
Nova Scotia, Ontario
and Quebec
Alabama, Florida,
Georgia, Kentucky,
Mississippi, North
Carolina, South
Carolina, Tennessee
and West Virginia
Iowa, Illinois,
Indiana, Michigan,
Minnesota, North
Dakota, Nebraska,
Ohio, South Dakota
and Wisconsin
Amount
$434.00 CAD
14 Day AP Fare Basis
BMWCA14
7 Day AP Fare Basis
N/A
$774.00 CAD
BMWCA14
N/A
$551.00 USD
$675.00 USD
BMWD14
-
BMWD7
$385.00 USD
$460.00 USD
BMWD14
-
BMWD7
Minimum Stay – 2 nights
Maximum stay – 30 days
Only published routings are applicable
These fares are not combinable with published fares
Travel not valid on code share with Northwest Airlines.
A $100.00 change fee for any changes to itinerary.
Entire tickets are refundable less $100.00 administrative cancel fee.
No partial refunds permitted.
Tickets not changed or refunded by expiration of the contract will have no value.
Fares listed do not include taxes and surcharges.
For tickets issued outside the United States, local ticketing requirements must be met.
OnePass miles may be accrued.
Upgrades are permitted according to the rules of the reward being applied.
One free stopover is permitted in either direction at Newark Liberty, Houston or Cleveland, as long as
the routing is valid.
B.25
Appendix C: Answers
Module 5: Standard Contract
1. In addition to the Header screen, Fares/Routes and Routing screen, what is the other screen
which must be completed to create a minimum viable contract?
Distribution
2. What is the entry to find the airline routing and tariff numbers from a Fares Display?
FH*line number In Galileo. FDline number in Apollo
3. How many characters make up the contract rule ID?
4 alphanumeric
4. What is the difference between a ‘One Way’ and ‘One Way only’ fare?
A one way contract will automatically be doubled to make round trip fares, which will
show on a FD, by using -RT
5. What is the definition of a complex routing?
A routing involving other airlines in addition to the contract airline
Create the contracts as instructed by your trainer. There are many variables in the way the
contracts may be set up, so if you have any questions, please ask your trainer as you complete
them.
C.1
Appendix C: Answers
Module 7: View and Edit a Contract
1. During Modules 5 and 6 you created a number of Contracts. Commit all of those which have not
yet been committed.
Search for contract. Click on required contract. Edit. Commit.
2. Retrieve the third contract you created. Change the Minimum Stay rule, you can choose the
new regulation. Commit the contract.
Search for contract. Click on required contract. Edit. Select “Rules Text” and write new
Minimum stay. Select “Min/Max” and change the details to reflect the new ruling.
Commit
3. Retrieve the contract you have just amended. Check the changes have been implemented and
date/time stamped.
Search for contract. Click on required contract. View Changes. Close.
Module 8: Zones
1. Can a zone be created containing these codes ADL;SYD;BNE;MEB;
No – MEB is the airport code for Melbourne, you must use city codes - MEL
2. You have created and saved a Zone for QANTAS flights Australia to Europe called QFAUSEH.
QANTAS now adds a new city (ASP perhaps) to it’s routings and therefore needs it included in
the contract. What do you do ?
You can amend the contract by adding an additional city, (From QFAUSEH + ASP to
EUROPE) or create a new zone (QFAUSEH2 ?!) including the new city and change the
contract (From QFAUSEH2 to EUROPE). You cannot amend the contents of the zone.
3. Create a zone for cities in the USA for routings from Europe. Include cities NYC, BOS, WAS,
PHL, PIT, BAL. Include your initials in the name, and give a good description.
TSEU2US
East coast USA cities for contracts from Europe.
NYC, BOS, WAS, PHL, PIT, BAL
C.2
Appendix C: Answers
4. Once you have created your Europe to USA zone, you find you need a similar one for travel
from the UK only. Copy the current zone and add two more cities YTO and YMQ. Rename the
new one in an appropriate manner.
Search for the zone. Highlight the name in the Search Zone Result box. Click on Copy.
In the copied Zone, add new name; edit the city codes. Save and Close
5. Once you have created your new zone, you now find you do not need it after all. Take the steps
to delete the copied zone.
Search for the zone. Highlight the name in the Search Zone Result box. Click on Delete.
Click on O.K. in the pop-up box.
1. Give the steps to creating a Global Distribution Group.
From the Home page, click on the New Distribution Group button.
Give name to the Distribution Group, and add a description.
Select Travel Agency, Geography or Both. Complete the boxes
Select Security levels. Save & Close
2. How do you cancel a Global Distribution Group?
C.3
Appendix C: Answers
Search ; All Distribution Groups; highlight the group in the Search Result window; click
on Delete button.
Remember there is no warning with this delete function.
3. You need to add another office IATA number to an already created Global Distribution Group.
How do you do it ?
Search ; All Distribution Groups ; highlight the group in the Search Result window; click
on Open button.
Type the number in the IATA/PCC box ; click >> to transfer it.
Save & Close.
4. You are creating a contract in which your (already created) Distribution Group “Head Office” will
fit almost perfectly. However you want the security details to be YES in the “Update” box in this
contract only. Your move.
In the contract, click the Distribution Group button.
Highlight “Head Office” group in the left window; click on >> to move to the Groups in
this Contract window.
Highlight in right window; click on Edit; amend the Security Level box; click Open
button.
Type the number in the IATA/PCC box ; click
Save & Close.
Create the contracts as instructed by your trainer. There are many variables in the way the
contracts may be set up, so if you have any questions, please ask your trainer as you complete
them.
C.4
Appendix C
Agency Private Fares Contract – VS Example, Module 4
Airline
VIRGIN VS
Rule ID
VST1
Rule Description
VS USA PREMIUM ECONOMY RETURNS
Date Loaded
01APR04
Date Deleted
Maps
to ►
Agency Private
Fares Window
Zones
Data Coded
(Y/N)
Y
Additional Notes
Supplier (If received from another
Agency Private Fares user)
Airline Code
Contract Header
Y
(G0EA7)
Contract Header
Y
VS
Rule/Contract Code
Contract Header
Y
VST1
Net, Selling, or Net & Selling fare levels
Contract Header
Y
NET AND SELLING
Account Code
Tour Code
N/A
Y
A1234567
Travel Dates
Contract Header
Contract Header or
Contract Header
Y
01NOVxx-31MARxx
Ticket Dates
Contract Header
Not specified
Booking Code
Fares/Routes
Y
W - premium economy
Fare Type
Fares/Routes
Y
ECONOMY
Passenger Type (Ad, Chd, Inf, Youth)
Fares/Routes
Y
ADULT (child/infant on discount) ADT
City Pairs and direction of travel
Fares/Routes
Y
As per list
Currency
Fares/Routes
Y
GBP
Fare (amount(s))
Fares/Routes
Y
As per list
Journey Type (One Way, Round Trip)
Fares/Routes
Y
RT
Zone info / Zones required
C.7
NEW ZONE SET UP
Data
Changed
Fare Basis Code
Agency Private
Fares Window
Fares/Routes
Data Coded
(Y/N)
Y
Ticket Designator
Fares/Routes
N/A
Route Information (via cities and
airlines or non/stop direct)
Child/Infant discount / ticket designator
Fares/Routes
Y
Direct only
Fares/Routes
Y
CH IN
Distribution Groups – Who can view
and sell the fares
Endorsements
Y
TONYS TRAVEL / LONDON AGENTS
Y
VALID VS ONLY. REF RESTRICT
Tour Box
Already entered on Header
Fare Box
IT
Commission
Net 0
Set Selling Levels
Y
NET + GBP 60.00 (at least)
Add Rules Text (for Fare Note display)
Rules Text
Y
Canx/change charges, flying club etc.
Day(s) of week travel is permitted
Days/Week
Y
mon-thu X fri-sun W . Charge ½ + ½
Seasons
Travel restricted to specific flight
numbers or flight number ranges
Code Share
Seasons
Flight Rules
N/A
N/A
Codeshare
Y
NOT PERMITTED
Advance Purchase and Ticketing
Adv Res / Tkt
Y
NO
Minimum Stay requirements
Min/Max
Y
7 DAYS
Maximum Stay requirements
Min/Max
Y
21 DAYS
Permitted stopovers
Stopovers
Y
NOT PERMITTED
Combinations: within this contract, with
other contracts and/or with airline filed
public or private fares.
Combinations
Y
Open Jaw in USA. Charge ½ applicable
fares for each leg.
C.6
Maps
to ►
Appendix C
Additional Notes
Data
Changed
WXAP21 (mon-thu) WWAP21 (fri-sun)
Agency Private Fares, Course Book,
Appendix C
Data Coded
(Y/N)
Y
Y
Additional Notes
Blackout dates
Surcharges
Agency Private
Fares Window
Blackouts
Surcharges
Discounts
Discounts
Y
CHD 33% INF 90%
Maps
to ►
C.7
20Decxx-26Decxx incl.
SECURITY CHARGE N/A
Data
Changed
Appendix D: Display and Quote Agency Private Fares in Galileo®
Fare Display Entries
Fare display entry modifiers for private fares displays are added to the
®
initial entry in the same way as with normal Galileo fares i.e. once the
basic fares entry is correct, the Agency Private Fares modifier may be
added in any order.
Listed below are examples of the most frequently used entries:
Entry/Format
Response
FD14JANLONFRA
Fare Display, Public fares and private fares without an
account code are returned.
FD14JANLONFRA:N
Basic Fare Display, only public fares are returned.
FD14JANLONFRA:P
Basic Fare Display, only airline private fares and agency
private fares with no account code are returned.
FD14JANLONFRA:C
Basic Fare Display Only NET fares are returned. If you
have specified a selling range this will not appear.
FD14JANLONFRA–PRI–ABC
With account code ABC. The entry must be made in this
specific order. Displays public and private fares without
account codes, and with specified account code.
FDLONDEL14AUG-PRI-ABC-XYZ
Specify multiple account codes, up to a maximum of 3
FDBRULAX15SEP-PRI-ABC@@US67 With Account code ABC and specified contract rule ID
FD14JANLONFRA–PRI*XG4
Displays private fares that are secured to another PCC.
Note:
The :P or :C modifier may be appended to the end of any of the above entries.
Please refer to Focalpoint Help pages or AskGalileo for further information.
D.1
®
Appendix D: Display and Quote Agency Private Fares in Galileo
Fare Display Examples
Some of the entries above may not display depending on the Sell
and/or Ticket authority of the agency as filed by the airline, or by the
agency in the Agency Private Fares Distribution Group.
Agency with Sell and Ticket authority or Agency with Sell authority, linking with an
agency that has Ticket authority
The private fares are shown with a – in front.
Agency with Sell authority only
Private fares are shown with an S- to indicate ‘sale’ authority only.
D.2
Agency with Ticket authority only
Private fares are shown with a T- to indicate ‘Ticket’ authority only.
Fare Display for Net fare level – authorised
This example shows an agency with Sell and Ticket authority.
An agency with only Ticket authority is also able to view the fares but
they would show T- before the carrier.
An agency with Sell only authority, or linking to a Ticketing agency are
not able to display net fare levels. They would receive the response
‘No fares found for input request’
D.3
®
Net fare information Display – authorised
Net fare information can be displayed from the fare display, showing
details such as Tariff numbers and Tour codes.
This is displayable for any agencies with Ticket only, or Sell and Ticket
authority.
D.4
Fare Quote Entries
Fare quote modifiers for private fares quotes are added to the initial
®
format entry in the same way as with normal Galileo i.e. once the
basic fare quote entry is correct, the Agency Private Fares modifier
may be added in any order.
Listed below are examples of the most frequently used entries.
Entry/Format
Response
FQ
Basic fare quote entry. All Public fares and private fares with an
account code are considered.
FQ-THOMSON
Public fares, private fares without an account code, and private
fares with the account code specified.
FQ-SWISS@@EUR93
For account code specifying a contract code. This also considers
public fares and private fares without an account code.
FQ:-ABC
Only private fares with specified account code
FQ:-ABC@@UA23
Only private fares with specified account code and contract rule ID
FQBB
Fare Quote Best Buy. This entry considers public fares and
private fares without an account code, and private fares with an
account code specified. Using this entry validates availability.
FQ:P
Fare Quote for private fares only without an account code. Public
fares are not considered.
FQ:A
Fare Quote for airline private fares only without an account code.
FQ:G
Fare Quote for agency private fares only without an account code.
FQ:N
Fare Quote for public fares only. Private fares are not displayed.
FQ:C
Fare Quote at the NET level. Fares without an account code may
be displayed.
FQ–*
Fare Quotes that are secured to another PCC. Public and private
fares without an account code may be displayed.
Note:
Please refer to Focalpoint Help pages or AskGalileo for further information.
D.5
®
Fare Quote Examples
The responses given at the time of Fare Quote, and the displayable
detail within the filed fare will depend on whether the agency has Sell
and/or Ticket authority.
Agency with Sell and Ticket authority or Agency with Sell authority, linking with an
agency that has Ticket authority
The ‘Net Ticket Data Exists’ heading is displayed in response to a FQ
or FQTAxxx (where xxx is the pseudo city code of the ticketing agency
the user is linking to.)
An agency with Sell only authority would not be able to access the net
fare data.
D.6
Net Ticket Display (*NTDn)
To access the summary display type *NTDn. This shows the net fare
amount and the two levels of the ticket fare (audit and passenger).
In this example IT will show in place of a fare on the passenger
coupon.
To access the detail display type *NTDn/D. Extra information such as
the fare calculation, fare basis and tour codes displayed.
D.7
®
Fare Quote Net level fare – authorised
If only a net fare level exists it can be quoted by agents with Sell and
Ticket authority only, using the FQ:C entry.
An agency with Sell authority only, Ticket authority only, or Sell
authority linking to an agent with ticket authority cannot quote the fare.
They will receive the response ‘No valid fare for input criteria’.
The net ticket details as available as before using the *NTDn or
*NTDn/D entries.
D.8
Notes
D.9
Appendix E: Contract Spreadsheet
Rule ID
Airline
Creation
date
Deletion
date
Owner / Creator
Comments
example
TG01
Thai
05-Sep07
live
Fred. Paper
contract in main
office file.
Thai economy non flexible fares
Europe-BKK and addons for
Spring07
It is recommend that each office keeps a log of the APFs that are set up within the system. This will
reduce the chances of duplication, and confirm the 'ownership' of each contract.
E.1
2

Galileo Fares Agency Private Fares

Transcription

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