Prosper and Grow Your Business in the Face of Any Challenge

Prosper and Grow Your Business
in the Face of Any Challenge
POWER MEETING XLII
A training event
for Plumbing,
February 26–28, 2015, Scottsdale, AZ
HVAC and
Electrical Service
Contractors
QUALITY SERVICE CONTRACTORS (QSC)
An enhanced service group of the
Plumbing-Heating-Cooling Contractors—National Association
REGISTER NOW www.qsc-phcc.org
Prosper and Grow Your Business
Bob Macca, QSC Chair
Dear Service and Repair Contractor,
Macca Plumbing & Heating, Hartford, Connecticut
As business owners, we wear many hats—CEO, CFO, CRM, contractor, trainer, technician, etc. Our roles and responsibilities expand
into our personal lives—home, family, friends and fun. With everyone and everything demanding our attention and time, it can be
quite overwhelming. Is it a wonder that many of us find ourselves saying “How can I prosper and grow my business in the face of
challenges and make my business excel in 2015?”
The economy is starting to move in the right direction, consumer confidence is improving and technology is advancing faster than
we can keep up. How do we take control of our business? QSC’s Power Meeting XLII – How to Prosper and Grow Your Business in
the Face of Any Challenge will show you how.
This Power Meeting is a must-attend meeting for you and your management team. You will experience and learn from a winning
combination of speakers and fellow PHC contractors. There will be presentations on Breaking Through to the Other Side of
Adversity: How to Prosper and Grow Your Business in the Face of Any Challenge, The 5 Keys to Creating a Dynamic Culture, The
Science of Leadership Under Pressure—Using Emotional Intelligence to Lead Others and Make Good Decisions, Understanding and
Motivating Different Generations, Member Sharing Roundtable, Industry Partner Roundtables…. But that’s not all. There are the
popular and powerful member shop visit, networking with peers, learning about the latest products and resources from our QSC
Industry Partners and plenty of time to relax at our social events.
We will hold our meeting at the Chaparral Suites Resort in Scottsdale, Arizona. In only a few days, you can enjoy an enormous range
of experiences in Scottsdale, with options that run the gamut from world-class museums and a renowned botanical garden to the
nation’s largest wilderness preserve. Amusement parks, an award-winning zoo and a railroad museum appeal to all ages. And if
you’re hankering for a taste of the Old West, the state’s largest remake of an 1880s Western town is just minutes away. Among the
Scottsdale must-sees are organic architecture at Frank Lloyd Wright’s Taliesin West, Native American culture exhibits at the Heard
Museum and the high-tech/high-touch Musical Instrument Museum.
If this is your first Power Meeting, get ready for a warm welcome! You have made an excellent investment for your company, your
team and yourself. Our aim is to exceed your expectations and have you join QSC’s family of contractors during the Scottsdale
meeting. As an incentive, your Power Meeting registration will be applied to your first year’s dues should you decide to join while at
the Power Meeting. This offer is good for one person per company.
If you would like further information on Power Meeting XLII, please contact Dawn ([email protected]) or Patrice
([email protected]). To learn more about QSC member advantages contact Charlie ([email protected]). For additional
information, call (800) 533-7694 or visit http://www.qsc-phcc.org.
Join us in Scottsdale and experience what makes QSC contractor members “The Best of the Best”!
Sincerely,
Bob Macca, QSC Chair
Macca Plumbing & Heating
Hartford, Connecticut
New Member Discount
If you are not already a QSC member, be sure to check out the coupon online at www.qscphcc.org/power_register.html and find out how you can attend the meeting for free.
Certain requirements must be met.
Seminar Highlights
Breaking Through to the Other Side
of Adversity: How to Prosper and
Grow Your Business in the Face of
Any Challenge, Weldon Long
NEW FOR 2015
Let’s face it: Success in the residential
HVAC business can be tough. You battle
the cheap, low-ball competitors, mild weather and not having
enough sales leads. You’ve got homeowners who want three bids,
a few days to “think about it,” and a cheaper price. It’s enough
to drive you crazy. The good news is that everything you need to
do to grow and prosper in the face of adversity is easy. The bad
news is that it is just a little bit easier not to do it. Join Weldon
Long as he teaches a powerful step-by-step process to help you
prosper and grow your business in the face of economic, competitive
and personal challenges. Long draws on his personal experience
of overcoming prison and poverty, and the struggle to grow a
residential HVAC company with over $20,000,000 in sales during
the “Great Recession” that began in 2007. Session attendees
will learn the following: how to create a powerful Prosperity
Plan for life and business; how to generate sales and business
success on a consistent basis; how to achieve business growth in the
face of any adversity; how to get laser focused on personal and
professional goals; how to execute on personal and professional
goals on a consistent basis; and how to simplify and organize daily
responsibilities.
The Five Keys to Creating a Dynamic
Culture, Joelle Hadley NEW FOR 2015
It’s often said that culture will eat your
strategy for lunch any day of the week.
Understanding that your organizational
health trumps your organizational
intelligence will give you a competitive
advantage. The statistics are alarming
regarding how little we are getting from our employees. Learn
practical and effective ways to create a best place to work that
attracts and keeps talent through five important keys: Values,
Structure, Relationships, Communication and Legacy.
The Science of Leadership Under
Pressure—Using Emotional
Intelligence to Lead Others and
Make Good Decisions, Bobi Seredich
NEW FOR 2015
Regardless of what position we hold—
owners, managers, technicians, or
customers—we have one thing in common: We are human.
And humans are driven by emotions. Learn how important
your emotional intelligence is for your leadership effectiveness.
Discover how stress, pressure and setbacks can lower your ability
to lead, coach, connect, influence and make smart decisions by
75%. Based in basic brain science, this program will change the
way you think about emotions and how we show up every day.
Understanding and Motivating Different Generations,
Joelle Hadley NEW FOR 2015
“Leadership is not about the next election. It’s about the next
generation.” By 2020 we will have five different generations
working side-by-side in the workplace. Are you prepared to
manage the patchwork and puzzle of talent and diversity? It’s
important to be aware of and understand these five generations,
how they view the world and how their expectations differ from
yours. Find ways to tailor your leadership style to each of them
and manage your own frustration and bias while uncovering
surprising ways each generation can benefit from the other in
positive ways.
George Brazil Home Services Office Tour NEW FOR 2015
You will see how iconic plumber George Brazil built one of the
most recognizable companies in the Phoenix area. Established in
1955 by Brazil himself, the company has almost 50 employees
and a fleet of more than 30 trucks, along with a hot-air blimp.
The company’s fleet of boxy orange-and-white trucks, featuring
the image of an athletic-looking repairman in spotless white work
clothes, has become a fixture on roads and freeways around
metro Phoenix.
Member Sharing Roundtable, Roger Fouche, Schaal
Heating and Cooling, Inc.
Learn from and share with your peers on hot topics like how to
find qualified employees, market your business and make a profit.
This interactive, informal session is perfect for giving and receiving
targeted feedback, engaging in in-depth discussions and meeting
colleagues with similar interests. All attendees are invited to come
prepared to ask their own questions covering almost any business
topic, or just listen to what other contractors have to share in this
ever-popular session.
Industry Partner Roundtables
Learn how your QSC Industry Partners can help lead your
company to more profitability.
Tentative Schedule
WEDNESDAY, FEBRUARY 25
8:00am–4:30pmBoard of Trustees Meeting
THURSDAY, FEBRUARY 26
Noon–4:30pm George Brazil Shop Visit & Lunch
3:00pm–7:00pm
Registration & Industry Partner Showcase
5:00pm–5:30pm First-Timer Orientation
5:30pm–7:00pm
Opening Reception & Industry Partner Showcase
FRIDAY, FEBRUARY 27
7:00am–8:00am
Registration, Continental Breakfast & Displays
8:00am–8:15amWelcoming Remarks
8:15am–10:00am Keynote: Breaking Through to the Other Side of Adversity:
How to Prosper and Grow Your Business in the Face of
Any Challenge (Weldon Long)
10:00am–10:25am
Break & Displays
10:25am–12:15pm
Seminar: The 5 Keys to Creating a Dynamic Culture
12:15pm–1:30pm
Lunch—Rebate Checks
1:30pm–4:30pm
Industry Partner Roundtable 2:45pm–3:00pmBreak
4:30pm–4:45pm Wrap-up Remarks & Trustee Candidates
6:00pm–10:00pm
Challenge Air Fundraiser
SATURDAY, FEBRUARY 28
7:00am–8:00am
Registration, Continental Breakfast & Displays
8:00am–8:15amOpening Remarks
8:15am–10:00am
Seminar: Understanding and Motivating Different Generations
10:00am–10:25am
Break & Displays
10:25am–Noon
Seminar: The Science of Leadership Under Pressure:
Using Emotional Intelligence to Lead Others and
Make Good Decisions Noon–1:15pm
Lunch, Rebate Checks & Voting
1:15pm–4:30pm Roundtable
3:00pm–3:25pm
Break—Last Chance to Visit with Industry Partners
4:30pm–4:50pm
Closing Remarks; Installation
6:00pm–8:00pm Closing Reception
Accommodations
The Chaparral Suites Resort Scottsdale is an all-suite resort located in the heart of
Scottsdale. Chaparral Suites Resort offers 312 two-room suites, each with a private
bedroom and spacious living room so you have the space you need to work or relax.
You will enjoy the Southwestern ambiance of the lush courtyard settings, tropical
landscape, fountains, and handmade tile. The resort also has an on-site concierge,
business center, car rental desk, dry cleaning, and gift shop.
HOTEL RATES:
Step directly from your suite into the Arizona sunshine, in surroundings of cool
fountains, lush vegetation, and sparkling pools. Without leaving the grounds, you
can swim in one of the two oversized pools, enjoy a whirlpool, or exercise in the
fitness facility.
The resort is conveniently located within walking distance to the Historic Old Town
Scottsdale with its famed art galleries, shopping, dining and just 20 minutes from
Phoenix Sky Harbor International Airport.
Chaparral Suites Resort Scottsdale
Single/Double $167 plus tax*
HOTEL RESERVATIONS: CALL: (800) 528-1456 or (480) 949-1414
VISIT: www.qsc-phcc.org/power-meetinghighlights/#hotel
*To receive the special QSC rate, call prior to
the Jan. 30 deadline and be sure to say you are
attending the QSC 2015 Spring Power Meeting.
SAVE THE DATES > 2015
PHCC’S CONNECT 2015
Diplomat Resort & Spa
Sept. 30–Oct. 2, 2015
Hollywood, FL (near Fort Lauderdale)
QSC POWER MEETING XLIII
Minneapolis Marriott City Center
July 23–25, 2015
Minneapolis, MN
PRESORTED
First Class Mail
U.S. Postage
PAID
Hagerstown, MD
Permit No. 93
QUALITY SERVICE CONTRACTORS
180 South Washington Street, Suite 100
Falls Church, VA 22046
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FAX FORM PHONE ONLINE ATTN: PHCC-QSC (to address above)
(703) 237-7442
(800) 533-7694
www.qsc-phcc.org
QUESTIONS? Call (800) 533-7694 or email [email protected]
ATTENDEE TYPE
Registration fees include all food functions
Before
Jan. 30
After Jan. 30
(add $50)
#
Attending
$395
$445
1
$345
$395
$395
$445
$425
$475
$395
$445
$475
$525
$60
$60
QSC Member
Additional QSC Company Representative
PHCC Member (Special Introductory Price)
Additional PHCC Member Representative
Event Registration Form
Non QSC-PHCC Member (Special Introductory Price)
Additional Non QSC-PHCC Member Representatives
Additional Opening or Closing Reception Guest(s)
Total
1
1
TOTAL
o YES
Attending George Brazil Shop Visit (no additional fee)
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REFUNDS: Cancellations on or before February 5, 2015, will be charged a $75 cancellation fee. NO REFUNDS for cancellations after February 5, 2015.
Attendee substitutions are always permitted at no charge.