NGCOA Canada News
Transcription
NGCOA Canada News
THROUGH THE GREEN DON MACKAY News NGCOA Canada President’s Commentary Go Now To www.golfresearchcentre.ca Golf Industry Barometer Tee it Forward Golf is a tough game – from 7,000 yards. It gets a bit easier at 5,900 yards, and somewhat tolerable at 4,500 yards. Those words are mine – a 59 year old duffer playing to a 9 handicap. My main problem is that the ball seems to land closer to the tee every year. I closely monitor our first tee when it is busy just to ensure everyone is enjoying the wait, and to encourage people to read our “Tee it Forward” signs we have on each tee deck. They basically ask how far your drive actually goes – and then encourage you to move forward to the next tee deck as you realize your drive is shorter than you think. This happens successively for all 3-tee decks, until the player realizes they should be out at our Green Tees that are basically at the 200yard mark on every hole. It has taken a season for this to sink in to the golfers’ psyche - but the overall reaction has been positive. Our senior men play on Thursday mornings, and most of them play from the middle or forward tees now – a significant change from “playing from the tips” as seems to be the cry when groups arrive. Even on men’s night, there are more playing from the middle tees. (I forgot to mention that we are a 6100-yard course!). I had 4 ladies from another club visit – 1 hit from the forward tees, 3 marched down the fairway to the shortest length – and they all had a great time. I think our real challenge is to get people to realize that it is not the drive that we are trying to address. It is the dreaded second shot. In my case, I prefer to hit a wedge through 8 iron into the green for this accuracy – they never seem to fade or hook as much! So if we can do the math for the golfer, and get their drive to the 150 yard marker with the philosophy of teeing it forward, they will 52 soon realize that their scores should improve by about 1 stroke on the par 4 and par 5 holes. We will leave the rest of the challenge up to them. It seems to me that if we can shorten long courses so people can truly enjoy them, then we should be looking at our own courses, no matter what length, to see how we can adjust them so our guests can have a better time. It cost me about $200 for all of the signage to start this initiative. The comments back have been priceless. I think there is merit to this effort – let’s all try it in our own fashion and see how it goes. See you on the right tee for your drive – tee it forward!! Don MacKay President, NGCOA Canada Winter 2011 GOLF BUSINESS CANADA Make more money through benchmarking! When you know how your facility is performing you can make better decisions that will bring in more revenue or save on expenses. Learn to assess your golf course based on revenue per round of golf and not just on number of rounds played. We’ve made it even easier to input your numbers each month. A quick log in and then it takes 2 minutes to enter your benchmarking numbers. Remember to update your profile page to ensure you are comparing yourself to the correct segment within the golf industry. The reports are now easy to understand and use. In addition if you complete your data entry each month the report will come to you in your inbox. If the 5th of the month comes before you’ve entered your data you will receive a reminder in your inbox. Achieving critical mass will increase the value of the reports you receive. Encourage your colleagues in the industry to participate. It is completely confidential so your information is only ever included in aggregated reporting. Golf Industry Barometer will allow you to track all of the following: Days closed, green fee rounds, member rounds, tournament rounds, complimentary rounds as well if you enter revenue information for green fees, cart rentals, practice facility, retail, food and alcohol your report will give you your revenue per round. This in comparison to others is a great indicator of how successfully you are performing. See sample rounds played report to the right. GOLF BUSINESS CANADA Winterr 2011 Go to www.golfresearchcentre.ca to request access. If you have already registered but have not yet entered your data for 2011, now is the time to do so! Nor is it too late to enter your data for 2010 to see how this year compared to last. Our goal is to increase the number of participating facilities to ensure a greater depth in the information we are able to offer. These are valuable tools for golf course owners and operators to make decisions about their internal goals as well as marketing plans. To participate in the program please go to w w w. g o l f i n d u s t r y barometer.ca. 53 News Supplier NGCOA Canada NGCOA Canada Members in British Columbia Show Their Appreciation for Recent Advocacy Win! whether big, small or medium size and helping their business and bottom line.” Wayne Vollmer, Golf Vancouver Chair with the Golf Vancouver Marketing Group donated $10,000 towards legal expenses incurred and notes “As a token of our appreciation for the successful job the NGCOA Canada has done in eliminating ICBC Insurance costs for golf equipment crossing roads, the Golf Vancouver Marketing Group of seven courses is pleased to donate $10,000 to assist with the legal expenses incurred to have this insurance policy eliminated.” For more inforMichael Mather, General 2011 has seen a big WIN for golf mation on this excitManager of University Golf course owners and operators in ing win, please see the Club donated $5,000 British Columbia with the elimination of golf cart & equip- fall issue of Golf Business towards legal costs associCanada magazine; a ated with this advocacy ment licensing; an outcome special edition focusing win and notes “University that will translate into thouon government Golf Club appreciates the sands of dollars in savings relations. time, diligent process, and annually for affected golf coursmoney required to deal with es. This win has prompted two golf government in addressing an issue courses to show their appreciation in a affecting all operators in BC. Thank you big way. for looking out for all operations If you would like to contact the Advocacy Team at the NGCOA Canada, please email [email protected] or call 866-626-4262. Get Ready To Make 2012 The Best Season Ever! FOOD S ERVI CES PROS H OP Ontrak Procurement Services www.ontrak.ca Dollco Printing www.dollcogolf.com Acklands Grainger Inc Agropur, Division Natrel* Café Vittoria Canada Bread Canadian Linen Cintas Coca-Cola Refreshments Canada Ecolab Ecolab Pest Control Fresh Start Foods* Harlan Fairbanks Hubert ISO Cleaning Solutions (Swish, Wesclean, Larose) Lieberman Tranchemontagne Inc Patisserie Cocoa* Plain & Simple Purolator Courier Ltd Sherwin Williams Staples Advantage OPERATI ON S • Do you know what your customers want? • Are your staff consistently delivering exceptional service? • Are your people excited to come to work everyday? • Are you making enough money? If you answered ‘NO’ to just one of these questions, then maybe your staff should attend the…2012 GOLF BUSINESS CANADA LEARNING CENTER SPEAKER SERIES! Now in the second year, the SPEAKER SERIES provides training to your front-line staff. These sessions are geared to all front-line staff, including marshals, f&b servers, golf shop staff and others. 54 Spotlight Last year hundreds of front-line staff across Canada attended these half-day training sessions to learn about topics such as: • What golfers and customers want • How to improve teamwork • Customer service basics • Overcoming conflict • Qualities of being a great employee • Plus much more… ORGANIZE AN EVENT IN YOUR AREA! Dates and locations for the Spring 2012 Speaker Series will be announced in the coming month, however if you would like the Speaker Series to come to your area, all you need is a host venue and a minimum 100 total participants from the various clubs in your area. BOOK NOW by contacting the NGCOA Canada at 866-626-4262 as dates are filling up fast! Here is what owners said about the training their staff received “Great job – well worth the money” Doug Hawley, Redwoods Golf Course, BC “Our staff had a great time… and they learned a lot” – Neil Kapp, East Park Golf Gardens, ON GOLF BUSINESS CANADA Levelwear www.levelwear.com TTG Course Guide www.ttgcourseguide.com AltaGas Energy* www.altagas.ca Burnside www.rjburnside.com D&E Industries www.dewood.com GM Canada www.gm.ca TURF & MAI N TEN AN CE Golfmax Inc. www.golfmax.net BrettYoung* www.brettyoung.ca iGotcha Golf Network* www.iGotchaMedia.com Kubota Canada Ltd. www.kubota.ca Levac Propane* www.propanelevac.ca NAPA Canada www.napaonlinecanada.com MacEwen Petroleum* www.macewen.ca Rain Bird www.rainbird.com Merit Golf Vacations www.meritgolfvacations.com SmithCo www.smithco.com NEBS Business Products www.nebs.ca Synthetik Golf Design www.sgolfdesign.com NEBS PAYweb www.payweb.ca PEI Vapor Systems Ltd. www.vapordragon.ca Club Car, LLC www.clubcar.com Golfmax Insurance Plans www.mooremcleaninsurancegroup.com Rockway Glen Estate Winery Inc. www.rockwayglen.com Lenbrook Canada www.lenbrook.com/motorola Sparling’s Propane* www.sparlings.com Moneris Solutions www.moneris.com Suncor/Petro-Canada (Retail) www.superpassonline.com *Regional programs not available in every area across Canada For more information visit www.ngcoa.ca. Winter 2011 Golf Supply House www.golfsupplyhouse.com UN I QUE P R O DUCTS & S ERVI CES GOLF BUSINESS CANADA Winter 2011 55 Supplier Spotlight GM Canada joins the Golfmax Purchasing Program! TTG Course Guide & DollcoGolf.com join forces! Valued Golfmax suppliers, TTG Course Guide and DollcoGolf.com, have joined forces to provide an exclusive program for NGCOA Canada members that will combine their services at the most competitive pricing within the industry. About DollcoGolf.com DollcoGolf.com specializes in printed materials specific to the golf industry. Brochures, rack cards, postcards, yardage cards, yardage books, and yardage booklets. Dollco’s scorecard program provides full colour scorecards to over 300 golf courses across Canada annually. The NGCOA Canada is pleased to announce the addition of an automotive fleet program to its Golfmax Purchasing Program offering. This new partnership with GM Canada will see NGCOA Canada members receiving significant savings on their next vehicle purchase. Through the Competitive Assistance Allowances program, NGCOA Canada members can now save up to $11,900 on 2012 GM vehicle models. through this purchased Vehicles Competitive Assistance Allowances program can be leased, financed, or purchased outright. Vehicles must be registered in your company name and retained for 6 months and 12,000 kms. Please note: the GM Canada Competitive Assistance Allowances program offered thorough Golfmax are specific fleet 56 incentives that can be used to reduce the purchase price of a GM vehicle, however these incentives cannot be combined with other Retail Programs, nor are they available if the NGCOA Canada member claims allowances under its own Fleet Account Number (FAN). For more information on this exciting new program with GM Canada, including how to access the savings available through the Competitive Assistance Allowances program, please visit the member’s only section of www.ngcoa.ca. Please note you will need your NGCOA Canada username and password to access the information. Forgotten your username or password? Please contact [email protected] and a new one will be provided. T About TTG Course Guide TTG Course Guide provides a course guide marketing solution focused on driving new and repeat business, consumer loyalty, and increased revenue for public and private golf courses. To date, TTG produces Course Guides for over 70 clubs across Canada. Have questions about this new program offering? Contact Cedar Nisbet, Director, Golfmax & Business Development at 866-6264262 ext 14 or [email protected] Winter 2011 GOLF BUSINESS CANADA GOLF BUSINESS CANADA Winter 2011 QUICK SNAPSHOT FREE TTG Course Guide will assist in: • Acquiring new customers • Rewarding existing customers • Retaining customers • Building customer loyalty • Enhancing existing customer and membership programs. These two suppliers will offer a combined scorecard and course guide program that will streamline printing and production, and in turn reduce costs for NGCOA Canada members. The Deliverable (5000 Course Guides) • 18 Holes of Artwork • Customizable perforated loyalty and rewards page • Minimum of 3 dedicated course promotional pages. • Up to 7 pages for local sponsors/partners. • A dedicated sales agent for on selling your local ads. • Rewards and Distribution strategy consultation. • POP displays for on site sales and tournament distribution. • Ongoing best practice communications. • All artwork created for use in your web site For a limited time, members signing up for this new program offering may receive the TTG Course Guide ($5000 value) at no charge. Limited time Opportunity! The FREE Course Guide offer is a limited to 100 courses per year. We urge you to act as soon as possible to ensure your involvement in the program for 2012. Please visit www.ttgcourseguide.com or contact Brad Jaycock at 905-333-3060 if you are interested and/or require further information. 57 Supplier Spotlight NGCOA Canada Members Enjoy a Day on the Course! In late summer and early fall, NGCOA Canada members took a break from their hectic schedules to join fellow owners and operators to enjoy a day of golf, networking, and relaxation at their local NGCOA Canada Chapter Golf Invitational event. Special thanks to our NGCOA Canada member host clubs for their fabulous hospitality: Canadian Golf & Country Club, Ashton, ON Highland Pacific Golf, Victoria, BC FireRock Golf Club, Komoka, ON Innisfail Golf Club, Innisfail, AB Woodington Lake Golf Club,Tottenham, ON To our other Golfmax Suppliers, Corporate members, and hole sponsors; thank you for your continued support of these events. A final thank you goes to all the NGCOA Canada members that took time out of their busy schedules to attend – we look forward to seeing you at next year’s event. Thank you to our Platinum Partners, the presenting sponsors of the Golf Invitational Tournaments. 58 Winter 2011 GOLF BUSINESS CANADA GOLF BUSINESS CANADA Winter 2011 59 Supplier C alendar of Events Spotlight NGCOA Canada NGCOA Canada Events Ontrak is pleased to bring a group of suppliers to the Golf Business Canada Conference & Trade Show. Drop by the trade show floor on Friday, November 18th to taste, touch and learn about some of the products offering through the Ontrak program and the savings available to you as members of the NGCOA Canada. Vendor Partners Attending the 2011 Golf Business Canada Trade Show Gordon Food Service and Sysco Foodservice: with distribution centres across Canada, these broadline distributors offer a full line of products from grocery, beverage, fresh meats, seafood, produce, chemical and janitorial and more. Acklands Grainger Inc.: Preferred supplier of lighting, hand and power tools, safety and fastener products, and more. Savings: members qualify for a savings of up to 47% off catalogue prices. AGI is currently offering a special promotion on the Powerheart Automatic Defibrillators with a cost of $1,700 (a savings of over $1,445 for Ontrak members). Contact Ontrak for details. Canada Bread: National producer and distributor of fresh and frozen breads including bagels, breads, rolls, flat breads and artisan breads. Savings: members receive 15% to 40% off street pricing. Save with Ontrak Vendor Partners at the 2011 Golf Business Canada Trade Show Coca-Cola Refreshments: For every taste, lifestyle or occasion, Coca-Cola Refreshments offers over 400 ways, in over 200 countries to hydrate, energize, nourish, relax or enjoy every drop of life. Kraft Canada: Enjoy a hot steaming cup of Tassimo Professional coffee, tea, espresso, latte, cappuccino or hot chocolate. See a demo of this new brewing system. Custom brew fresh every time. E.D.Smith: Offers the most complete selection of innovative, quality products in the market with award winning Saucemaker® sauces, fruit fillings and ketchup. The E.D. Smith brand is your assurance of freshness and value. Promotion: members receive a rebate of $4 per case on the purchase of selected new trend setting sauces. Otis Spunkmeyer: Offers a wide variety of gourmet bakery products, including frozen, pre-portioned, cookie dough as well as ready to serve muffins, brownies, cookies and other premium baked goods. Premier Meat: A leading Canadian Meat processor providing high quality products across the country through the GFS and Sysco distribution network. Trident: Offers a wide variety of wild Alaskan seafood items including salmon, halibut, cod, pollock and shellfish. 2012 OTTAWA-GATINEAU GOLFEXPO March 10-11 Entering its 17th consecutive year, the Ottawa Gatineau Golf Expo is the best way to expose golfers to your course! Contact: Carol Ann Campbell (613) 528-1994 [email protected] Capital Exhibition Centre, Ottawa ON www.ottawagatineaugolfexpo.ca 2012 MONTREAL GOLFEXPO March 16-18 Book your space today and promote your course to thousands of golfers in the Montreal and surrounding area! Contact: Alain Laforge (450)-592-1852 [email protected] Place Forzani, Laval QC www.expogolf.ca Burnside Golf Services . . . . . . . . . . . . . . . . . . . . . . . .42 www.rjburnside.com | 877-799-8499 Club Car . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19, 41 www.clubcarprecedent.com | 800-461-3322 Coca-Cola Refreshments Canada . . . . . . . . . . . . . . .68 www.coke.net 800-241-COKE Golfmax Insurance Plans . . . . . . . . . . . . . . . . . . . . . .67 www.mooremclean.com | 888-404-0000 Guelph Turfgrass Insititute . . . . . . . . . . . . . . . . . . . .43 www.guelphturfgrass.ca | 519-824-4120, ext. 58873 Golf Awards Headquarters . . . . . . . . . . . . . . . . . . . . .21 www.golfawardshq.com | 250-545-4260 John Deere Golf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 www.johndeere.com/golf (866) 769-4859 Kubota Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 www.kubota.ca | 905-294-7477 Merit Golf Vacations . . . . . . . . . . . . . . . . . . . . . . . . . . .2 www.meritgolfvacations.com | 800-268-5940 2012 ATLANTIC CANADA GOLFEXPO March 24-25 Register your space today in Atlantic Canada’s only consumer golf show! Contact: Dave McCafferty (506) 451-6201 [email protected] Casino New Brunswick, Moncton NB www.golfatlanticexpo.ca NGCOA Canada Research Department . . . . . . . . . . .27 www.golfindustrybarometer.ca | 866-626-4262 2012 WINNIPEG GOLFEXPO March 31-April 1 Register your space today and market yourself to golfers in the Winnipeg and surrounding area! Contact: Janet Jones (204) 282-6422 [email protected] Red River Exhibition Park, Winnipeg MB Rockway Glen Estate Winery Inc. . . . . . . . . . . . . . . .42 www.rockwayglen.com | Ontario Golf Superintendent’s Association . . . . . . .31 www.golfsupers.on.ca | 877-824-6472 Ontrak Procurement Services . . . . . . . . . . . . . . . . .25 www.ontrakpurchasing.ca | 905-632-8592 Sylvite Turf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43, 47 www.sylviteturf.ca | 519-716-5401 Tee-On Golf Systems Inc. . . . . . . . . . . . . . . . . . . . . . . .7 www.tee-on.com | 877-432-5448 2012 Take A Kid To The Course July 9-15 A National Player Development Program that encourages family and junior golf through a dedicated national marketing blitz. Exclusive to NGCOA Canada members, the Take A Kid To The Course campaign is intended to bring non and occasional golfers to your course and keep them there! 866-626-4262 www.kidsgolffree.ca/members Visit the member’s only section of www.ontrak.ca for more details on these and other Ontrak program offerings. Need a username and password? Contact Veronica Haining at [email protected] or your Ontrak Regional Account Manager. 60 2012 NGCOA US Annual Conference & Golf Industry Show February 27-March 2 Las Vegas, Nevada www.ngcoa.org Ad Directory Winter 2011 Check out your NGCOA Canada monthly E-Newsletter and www.ngcoa.ca for details on NGCOA Canada Chapter Meetings, NGCOA Canada Spring Warm-Ups, Allied Association, and Industry Events. Winter 2011 GOLF BUSINESS CANADA GOLF BUSINESS CANADA Winter 2011 61 Membership What’s in it for you? NGCOA Canada Membership The BEST investment you can make for your business is to join the only Association in Canada that focuses on the BUSINESS OF GOLF! Advocacy Issues Purchasing Power Grow the Game Initiatives Regional Representation and Promotion • The NGCOA Canada has seen successful completion of efforts to: • Save on all aspects of your operation with the Golfmax Purchasing Program • Get Golf Ready in 5 Days • 8 regional chapters across Canada Eliminate cart and equipment licensing in B.C. • Preferred pricing with over 60 suppliers program proven to generate new • Some courses report annual savings as high as $30,000 golfers Establish an equitable municipal property assessment formula in Ontario. • The NGCOA Canada is currently representing the needs of its members on issues including: Allowable tax deductions on green fees Pesticide legislation We can meet YOUR Needs We have the strongest united voice in the golf industry with over 1300 members! 62 Water and conservation permits • Average yearly per member savings of $5200 – far exceeding the cost of membership • Calculate your annual estimated savings through the on-line Golfmax Savings Calculator • The more courses that utilize the Golfmax Purchasing Program the greater the negotiating power of the NGCOA Canada National adult player development These golfers have shown loyalty • All NGCOA Canada chapters have regional representation at the national board • Regional initiatives to meet your needs including: and developed spending habits at • Spring Warm Ups participating courses • Golf Invitationals All marketing materials and course curriculum provided FREE to all • Golf Shows NGCOA Canada members • Golf Maps, Golfer’s Red Books, Golfer’s Green Cards and so much more! • Take A Kid To The Course National junior and family grow Fuel taxes the game program Weather forecasting Over 625 member facilities • Chapter Meetings Resources at your fingertips • Annual Golf Business Canada Conference & Trade Show The industry unites with over 500 leaders in one place • Award winning Golf Business Canada Magazine with educational content for all your departments • Monthly E-Newsletter with timely national, chapter and industry updates • Powerful benchmarking tools available through the Golf Research Centre • Partnership with the PGA of Canada on Get Golf Ready, Golf Business Canada Conference & Trade Show, the Rounds Played reporting system and Take A Kid To The Course participated in 2011 • NGCOA Canada has joined forces with industry partners on various initiatives, such as: All marketing materials provided FREE to members 2009 Economic Impact Study to illustrate strength of industry Industry wide lobby days on the Provincial and Federal level raised government awareness of the golf industry Winter 2011 GOLF BUSINESS CANADA GOLF BUSINESS CANADA Winterr 2011 63 Membership What’s Your Opinion? Let Us Know! NGCOA Canada Membership Letters to the Editor Golf Business Canada is your magazine and any input, suggestions and feedback on our articles is always welcome! Email your thoughts to Shawn Hunter, Managing Editor at [email protected]. NEW MEMBERS Annual Dues May 5, 2011 to October 17, 2011 As owners and operators of 18 courses in Ontario, educating the public with respect to golf’s importance in our communities is fundamentally important to us. The recent success of the NGCOA Canada in the property tax appeals and the attention generated by the Golf Awareness Days illustrates that our advocacy efforts are gaining traction. 9 holes / Executive courses / Driving ranges…………. $385.00 plus applicable tax 18 holes………………………………………………………………… $765.00 plus applicable tax 27 holes………………………………………………………………… $915.00 plus applicable tax 36 holes………………………………………………………………. $1125.00 plus applicable tax Call today to become a member * Over 36 hole operation please add $70.00 per each additional 9 holes. Call Jim Thompson, Director, Member Services today at 866-626-4262 to discuss membership with the NGCOA Canada or visit www.ngcoa.ca to join today! 64 The NGCOA Canada Board of Directors welcomes the following members to the NGCOA Canada TEAM! BC Chapter Mountain Meadows Golf Club Sun Peaks Resort Golf Course Two Eagles Golf Course Elkford Sun Peaks Westbank BC BC BC Alberta Chapter Coal Creek Golf Resort Edmonton Country Club Edmonton Springs Golf Resort Fawn Meadows Golf & Country Club Trestle Creek Golf Resort Ryley Edmonton Spruce Grove Delburne Entwistle AB AB AB AB AB Prairie Chapter Cooke Municipal Golf Course Girouxsalem Golf & Country Club Golf Park Resort Inc. Hecla Golf Course at Gull Harbour Resort Ridgewood South Golf & Campground Prince Albert Steinbach Steinbach Riverton Steinbach SK MB MB MB MB I have received this magazine for several years, and am always impressed by the content. The most recent edition, Fall 2011, is fantastic; with well-written articles, especially “United in Victory” and “Golf Courses Triumph”. It is very satisfying to see that all the advocacy efforts are paying off. We all know that the subject matter addressed in those two articles is important for all golf courses, whether they are in Quebec, or other provinces. Southwestern ON Chapter Freedom Oaks Golf Club Science Hill Country Club Dunnville St. Marys ON ON Marc Gélinas Club de Golf de Rosemère (Quebec Chapter) Quebec Chapter Club de Golf de Rosemère Club de Golf La Vallée de Ste-Adèle Club de Golf Plessisville Inc. Golf Val St-Côme Rosemere Ste-Adèle Plessisville Val St-Côme QC QC QC QC Atlantic Chapter Hillsborough Golf Club Mountain Golf Club Sackville Golf & Country Club Stanhope Golf & Country Club Inc. Hillsborough Truro Sackville Stanhope NB NS NB PE Corporate Apparition Events & Media (AEM) Inc. General Motors of Canada Limited GolfNow Innovative Golf Management Systems i Design Granite Golf Signs IPM golfpro Just Golf Inc. One Stop Shoppers Reddin Equipment Score Advertising Sylvite Turf Calgary Oshawa Orlando Kamloops Mont-St-Hilaire Guelph Edmonton Calgary Stratford Winnipeg Newmarket AB ON FL BC QC ON AB AB PE MB ON Winter 2011 GOLF BUSINESS CANADA Shawn Evans GolfNorth Properties (Southwestern Ontario Chapter) “Canada is home to more golfers than hockey players!” In the golf industry we know that golf grows; people across generations, social engagement, networks, competitive spirit and economies…in unity with Mother Nature. Canadians want to belong, participate, contribute and perform at world-class standards. With our governing leaders supporting ‘the business of the game,’ the Canadian game will continue to grow with golfers who will populate our courses and the world golf stage. Brilliant advocacy win! In an industry shaped so much by political legislature the article “Get In The Know; How to Talk to Your Politicians” by Huw Williams in the Fall 2011 issue is a fantastic lesson on how to approach the decision makers in all levels of government. With current regulations golf course operators face with taxation, environmental stewardship, health and safety, etc., it is very important to keep open communications with politicians. Dallas Desjardins Summerside Golf & Country Club (Atlantic Chapter) I am encouraged by the significant advocacy wins our association has achieved recently but there is a long list of legislative issues that still lie ahead. The lobby days conducted earlier this summer were a great first step. A continued and determined effort to inform and educate our politicians will be critical to the health of our industry. If we really want to influence government, let’s not be strangers to our politicians. Chris Neale Copper Creek Golf Club (Central Ontario Chapter) It’s great to finally have one organization representing the interests of the Canadian golf industry. It seems that elected officials must be reminded that golf is a business, and consequently their decisions impact the viability of golf facilities. Thank you NAGA and thank you NGCOA Canada for all of your hard work on behalf of all of us. Thanks for giving golf a voice. Darrell Burak Bootleg Gap Golf (BC Chapter) Jon Fisher Willow Park Golf & Country Club (Alberta Chapter) GOLF BUSINESS CANADA Winter 2011 65