Largest Arena Complex Expands

Transcription

JANUARY/FEBRUARY 2007
Meet Us in
Minneapolis for
iACT 2007
World’s
Largest Arena
Complex
Expands
POND
POND
to a Dozen Surfaces
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OUTDOOR RINK
Making Fun
Priority No. 1
Replacing Your
Refrigeration
System
Volume 9, Number 4
Publisher
Ice Skating Institute
Editor
Lori Fairchild
Editorial Advisors
Peter Martell
Patti Feeney
Print Production and
Advertising Sales Manager
Carol Jackson
Art Director
Cindy Winn Livingston
Contributors
Mark E. Battersby
Bill Carlson
David Jacobson
Rob McBride
Scott McCoy
CONTENTS
January/February 2007
/3/07
10:16
PM
Page
1
O P E R AT I O N S
iAIM 2007 School Lineup. . . . . . . . . 6
JANUAR
Y/FEBR
UARY
2007
by Rob McBride
Ask iAIM: Replacing Your
Refrigeration System . . . . . . . . . . 8
by Scott McCoy
Meet U
s in
Minnea
polis f
iA
CT 200
7
World’s
Large
Compslet Arena
Expands x
to a
POND
M A NAG E M E N T
POND
Year-Round Tax Deductions for
Independent Contractors . . . . 14
Dozen S
urfaces
RINK
RINK
RINK
by Mark E. Battersby
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3
5
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8
PROGRAMMING
The ISI EDGE (USPS 017-078,
ISSN 1522-4651) is published
bimonthly; January/February,
March/April, May/June, July/
August, September/October,
November/December; by the
Ice Skating Institute, 17120
N. Dallas Pkwy., Ste. 140,
Dallas, TX 75248-1187.
Annual Subscription Rate
is $24.00 per year.
Periodicals postage paid at
Dallas, TX, and at additional mailing offices.
Make Fun Priority No. 1 . . . 18
POSTMASTER NOTE: Send
address changes to ISI EDGE,
c/o The Ice Skating Institute,
17120 N. Dallas Pkwy., Ste.
140, Dallas, TX, 75248-1187.
Printed in the U.S.A.
by Lori Fairchild
OUTDO
OR RIN
K
OUTDO
OR RIN
K
by Bill Carlson
_______________
COVER FEATURE
Schwan Super Rink. . . . . . 20
World’s Largest Arena
Complex Expands to a
Dozen Surfaces
COVER
FEATU
RE: Sch
wan Su
per Rin
k,
Makin
g
Priorit Fun
y No. 1
Replac
in
Refrige g Your
r
System ation
page 2
0
Balance is Key, On and Off the Ice . . . . . . . . . . . . . . . . . . . . . . . . . . 28
by David Jacobson
Subscriptions available
through membership only.
©2007 by the Ice Skating
Institute. Reproduction in
whole or in part is prohibited unless expressly authorized in writing by publisher. All rights reserved.
Opinions expressed by contributors do not necessarily
represent the views of the
Ice Skating Institute, the
publisher or the advertisers.
Submissions of manuscripts,
materials, photographs, and
artwork are made at mailer’s
risk and must include selfaddressed envelope with sufficient postage for return.
No responsibility will be
assumed for unsolicited
materials. ISI reserves the
right to edit material submitted for content and
space consideration.
D E P A R T M E N T S
SPECIAL INSERT:
iACT 2007
CrossCuts Announcements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Coaches’ Corner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ISIA Education Foundation Report . . . . . . . . . . . . . . . . . . . . . . . . . 30
Ice Arena Association News. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Calendar ISI-Endorsed Competitions & Shows/Exhibitions . . . . . . . 36
And Another Thing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
RINK
1
RINK
2
CROSSCUTS
announcements
Dedicated to providing leadership,
education and services to the
ice skating industry.
ICE SKATING INSTITUTE
17120 N. Dallas Parkway, Suite 140
Dallas, TX 75248-1187
Phone: (972) 735-8800
Fax: (972) 735-8815
e-mail: [email protected]
www.skateisi.org
ISI INTERNATIONAL HEADQUARTERS
Executive Director
Peter Martell
Managing Director,
Member Programs & Services
Patti Feeney
National Events &
Skating Program Coordinator
Randy Winship
Administrative Assistant
Kathy Chase
Controller & Tradeshow Manager
Karen Schaffer
Membership Coordinator
Kimberley Russelle
Advertising Sales &
Print Production Manager
Carol Jackson
Sponsorship Sales Manager
Stuart Sedransky
Marketing & Graphic Design Coordinator
Selma Filipovic
Information Services Coordinator
Jeff Anderson
Customer Service Coordinator
Angela Tooley
ISI OFFICERS
President
1st Vice President
2nd Vice President
Treasurer
Secretary
Immediate Past President
Past President
Jim Hartnett
Mike Paikin
Janice Forbes
Richard Arenella
Margy Bennett
Jim Lange
Boyd Wietecter
DIRECTORS
District 1
Katy Hayden
District 2
Robyn Bentley
District 3
Lisa Fedick
District 4
Christine Wilson Brinton
District 5
Shane Douglas
District 6
Toni Cooper
District 7
Maria Koman
District 8
Tom Hickey
District 9
Dan Smith
District 10
Char Martin
District 11
Liz Mangelsdorf
District 12
Debbie Lane
District 13
Cindy Jensen
District 14
Paige Scott
District 15
Bert Blanchette
District 16
Cindy Solberg
District 18
Glyn Jones
Hockey
Kevin McCormack
Builders & Suppliers
Doug Peters
Instructors
David Santee
Commercial Facilities
Scott Slavensky
Public/Not-for-Profit Facilities
Pete Carlson
Schools, Colleges, Universities
iAIM Chair
Rob McBride
PSA Representative
Gerry Lane
USFSA Representative
Homer Hagedorn
ISIAsia Representative
Raul Gomes
AMMA Representative
Trudy Ivory
MAMA Representative
Rob Mueller
MIAMA Representative
Russ Rose
MIRMA Representative
Judy Sniffen
WIAMA Representative
Education Foundation
Don Bartelson
Lifetime Honorary Member
Carol Zdziebko
4
Feeney announces retirement
DALLAS — Patti Feeney, CAM, CAP, has announced her
retirement as ISI’s managing director of member programs
and services, effective March 1. Feeney, named ISI Woman of
the Year in 1991, also has served on the ISI board of directors
and was a former member of both PSA and USFSA. She was a
figure skating coach for 20 years and managed the Galleria
and Prestonwood ice rinks in Dallas for a total of 12 years.
Her figure skating titles include U.S. gold medalist in figures,
freestyle, pairs, dance and free dance; New England novice
champion and dance silver medalist; U.S. senior pairs bronze
medalist; and member of the North American and world teams. Legendary coach
Ron Ludington created the throw Axel with Feeney and her partner, Pieter Kollen,
who became the first team to execute the difficult move.
“Patti and I have worked together in various capacities for more than 20 years,
and she is going to be sorely missed,” said ISI Executive Director Peter Martell.
“Her combination of management skills and skating background make her unique
in the ice skating industry. She has carried out her duties at ISI with great expertise and a wonderful sense of humor, which has always been one of the keys to her
success. She sees skating as it’s supposed to be — fun — yet understands it as an
industry. Her contributions to the sport as well as the industry leave them both
better off today.”
ISI appoints Winship national events/program coordinator
DALLAS — Randy Winship is the new national events and skating program coordinator for the Ice Skating Institute. He comes
to ISI from the Pasadena Ice Skating Center in California, where
he has served as skating director for three years. Winship brings
more than 20 years of experience to the position, including
active involvement in ISI programs, conferences, competitions
and committees. He has started ISI programs worldwide and is
the competition director and chief referee for Skate Asia. Winship replaces Barb Yackel, who recently returned to her home
state of Minnesota after three years with ISI.
Fedick honored as ‘Sports
Person of the Year’
Aviator Sports names
Hunka skating director
BRIDGEPORT, Conn. — The Fairfield
County Sports Commission has named
Lisa Fedick, CAE, Bridgeport’s “Sports
Person of the Year” for her 17 years of
charitable and community involvement. Fedick is the ISI board representative for District 3 and executive director of Wonderland of Ice.
BROOKLYN, N.Y. — Aviator Sports
and Recreation, the new 25-acre
sports complex located at Floyd Bennett Field, has appointed Ryan Hunka
director of skating and creative performance of Aviator Figure Skating
Academy. Hunka is the 1992 U.S.
national junior men’s champion.
New ISI membership rates now in effect
DALLAS — The Ice Skating Institute has announced the following membership
rates for 2007:
• Administrative - $350 U.S.; $375 international
• Builder/Supplier - $450 U.S.; $475 international
• Professional - $75 U.S.; $85 international
Send announcements and photos to [email protected]. Look for facility news on ISI
Online, at skateisi.org.
ISI EDGE JANUARY/FEBRUARY
2007
The greatest
risk on your ice
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With over 43 years of winter sports insurance experience,
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O P E R AT I O N S
Announces
Groundbreaking 2007 School Lineup
by Rob McBride
A
rena managers and operators
will not want to miss the
exceptional educational opportunities being offered by iAIM in
2007. In addition to one-day regional
seminars presented across the country, iAIM will offer three weeklong
schools that will provide the most
comprehensive in-depth training
available in the ice arena industry.
Two schools will be held May 510 at iAIM’s new home: Adrian College in Adrian, Mich. Plans include a
Certified Arena Operator (CAO)
course as well as a newly created
School of Arena Planning, Design,
6
Engineering, Construction and Renovation. Both courses will be 30-hour
certificate programs that will include
classroom as well as hands-on learning opportunities.
The CAO course is a must for every
arena manager and operator. The certification course provides in-depth
training on all aspects of ice arena
operation and maintenance. Whether
you are new to the industry or a seasoned veteran, you will leave the
school with an abundance of practical
knowledge for improving the quality
and efficiency of your facility. Class
topics will include refrigeration princi-
ples, operation and maintenance,
HVAC and dehumidification, building
and grounds maintenance, energy efficiency, emergency preparedness and
safety, and every other proficiency
needed for the quality operation and
maintenance of an ice arena.
If you are considering building a
new arena or expanding/renovating
an existing facility, you will want to
register for the School of Arena Planning, Design, Engineering, Construction and Renovation. This course
takes you step by step through the
process of planning, designing and
constructing a new facility, as well as
2007
expanding or renovating an existing
The tuition for either school is
Center at Ohio State University in
arena. You will learn valuable lessons
just $725 per person plus room and
Columbus, Ohio. The class is organized
from experienced professionals that
board for the week. Investing in one
in partnership with the International
will help you avoid common mistakes
of these iAIM schools can generate
Association of Assembly Managers. It
and give you the framework for a sucvaluable insurance premium credits
is an intensive course covering all
cessful project.
aspects of ice installation
Topics include feasibiland maintenance. Attenity planning, creative funddees include ice techniing and business plans,
cians from large arenas
iAIM will offer
space requirements, site
and civic centers, college
selection, design options,
arenas and even some
project management, post
community ice arenas that
that will
completion startup and
want to produce profesmuch more! The instrucsional quality ice. If you
provide the most comprehensive
tors will include experishare our passion for ice,
enced arena/sport facility
start making plans to be
designers and developers
part of the SIT school.
available
as well as the leading
Don’t miss these oppormanufacturers of ice arena
tunities to stand out as a
equipment.
member of the leading
in the ice arena industry.
A unique feature of
class in the ice arena industhe class will be the
try. For more information
opportunity to witness firsthand the
or to register for these iAIM educationfor your arena and will provide you
construction of the new Adrian Colal programs, visit www.skateisi.com
with the tools necessary to excel as a
lege arena. This state-of-the-art faciliand click on the iAIM logo.
professional in the ice arena industry.
ty and iAIM training center will feaIn addition, iAIM will be offering
ture the most cutting-edge equipment
the annual School of Ice Technologies
Rob McBride, CAE, is chair of the iAIM
and design practices in the industry.
(SIT) June 10-15 at the Schottenstein
board of regents.
three
weeklong schools
in-depth training
2007
7
O P E R AT I O N S
Ask
Q
We’re getting ready to change refrigeration and I’d appreciate any advice. We
have a direct R-22 refrigeration system.
I’d be interested in hearing input on
what type of system (direct or indirect and refrigerant) you would recommend — or not recommend — and why. Our tentative plans include
the floor and refrigeration to replace our 85-by200 rink and adding a smaller studio rink. We’ll
be doing other projects (additional locker rooms
and a field house) soon after, so there will be
opportunities to use wasted heat from the compressor room.
tem (R-22), the use of DLR in new construction and renovation has almost entirely ceased.
The industry standard for community ice arenas today is
indirect refrigeration. This method uses a chilled heat transfer fluid (primarily brine or glycol) that circulates through
the ice floor piping to freeze the ice. The fluid flows through
a heat exchanger (chiller) that removes the heat absorbed
from the ice floor and transfers it to the outdoors via compressors and a condenser.
There are two options for ice floor construction: sand
or concrete. Concrete slabs offer seasonal arenas the opportunity to host non-ice activities such as street hockey,
indoor soccer, small tradeshows, etc. when the ice is out.
A sand floor is a viable option for a year-round facility that
does not remove the ice or plan dry-floor uses. A concrete
slab will add $60,000 to $90,000 to the cost of a new ice
floor. Both floor options have similar heat transfer characteristics when the greater ice thickness required for a sand
floor is factored. If you choose a concrete slab, it is important to select a cement contractor experienced in superlevel monolithic floors.
Other ice floor choices include:
•
•
•
8
Thickness of concrete
The planned uses of the floor will dictate the structural design and thickness. Most community arena
designs call for a 5-inch-thick steel-reinforced slab
with no more than 1 inch of concrete above the pipes.
In larger arenas that contemplate heavy weight loads
from special events, a thicker slab and more reinforcing is used.
•
A steel floor at an NHL facility is ready for the concrete pour.
Courtesy of CIMCO Refrigeration
Buried or exposed header pipes
Buried headers are located inside the ice floor and are
considered more energy-efficient than exposed headers since the heat they absorb contributes to ice cooling. Exposed headers provide access to pipe connections in an accessible trench. They are prone to frosting the floor above and add heat to the system. In a
high-quality installation, buried header connections
should not be a leaking concern over the useful life of
the floor.
A
The question you pose is a good one; there are
many options available today for the design and
construction of a new ice floor and refrigeration
system. The choices you make will have a profound impact on future operating costs and ice
quality at your facility.
First, it is important to understand that direct liquid
refrigeration (DLR) systems like yours are very energy-efficient when operating properly. However, due to their large
refrigerant volume (4,000 to 8,000 pounds per surface) and
the phase-out of the refrigerant employed in this type of sys-
Polyethylene (poly) or steel piping
The standard is currently 1-inch poly piping spaced
every 3.5 inches on center. Steel piping provides better heat transfer but is extremely expensive and subject to corrosion.
Defrost floor
It should be standard practice to install a defrost floor
with every new ice floor. Generally these are constructed of a 5- to 8-inch layer of sand with poly tubes
spaced 18 to 24 inches apart. A heat transfer fluid is
circulated through the pipes to maintain the ground
under the ice floor at approximately 40 F to prevent
frost from forming. Waste compressor heat is often
used as the heat source for the defrost floor. The additional cost is a fraction of the total ice floor cost and
provides critical protection from future slab failure
due to heaving.
Continued on page 10
2007
Continued from page 10
•
Insulation
Rigid foam insulation board is used to slow the transfer
of ground heat to the ice floor. This reduces the cooling
requirement and slows the formation of frost under the
floor. Most floors are designed with 4 inches of insulation. Experts agree that increasing the insulation above
4 inches does not provide a benefit commensurate with
the added cost.
The other major component of your decision is the refrigeration plant and associated equipment. Refrigeration technology has improved tremendously over the past 30 years
and provides excellent options for your new system. Some
of your choices will include:
• Refrigerant type
The two primary refrigerants used in ice arenas today
are R-22 (Freon) and R-717 ammonia. The Montreal
Protocol phases out production of chlorine-based
refrigerants such as R-22, making it a risky option in
regard to future costs and availability. Ammonia is one
of the oldest and most efficient refrigerants. It has no
ozone-depleting potential. Some local codes restrict
the use of ammonia or require additional safety measures due to its toxicity and perceived danger. There
are new refrigerants coming into the market that
should also be investigated for their potential use,
however, most are not as efficient as ammonia.
• Heat transfer fluid
Indirect ice arena chillers use either a brine solution or
glycol as the heat transfer fluid. Brine has better heat
transfer properties and is less expensive, but it can
become corrosive when air is present. Glycol options
include ethylene or propylene types. Propylene is food
grade and nontoxic; however, it is less efficient than ethylene and typically costs more.
• Chiller heat exchanger type
Some of your options include direct expansion shelland-tube, flooded shell-and-tube, and plate-and-frame.
Direct expansion is usually the least expensive to purchase and most expensive to operate. Flooded heat
exchangers are more efficient than direct expansion
but have a larger refrigerant volume. Plate-and-frame
heat exchangers are becoming very common in new
refrigeration plants, especially replacement systems in
existing facilities. They require much less space and
refrigerant volume than both shell-and-tube types,
and their thin stainless steel or titanium plates are very
effective for heat transfer.
• Compressor type
Most ice arena refrigeration systems use reciprocating
compressors for their lower initial cost and better partload efficiency. Small screw compressors have been used
more frequently in ice refrigeration plants the past 10
years. Careful consideration of the lifetime cost (purchase,
maintenance and energy) demonstrates that reciprocating compressors are a better value for the community
arena application. The system design should incorporate
measures to reduce the pressure lift of the compressor
(oversized chiller and condenser) to reduce the energy
consumption and internal wear of the unit.
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10
2007
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• Waste heat recovery
Your new system should be designed to utilize as much of
the refrigeration waste heat as practical. The heat is usually extracted from the high-temperature refrigerant gas
leaving the compressor by a gas-to-liquid heat exchanger. Heat uses include snow melting, defrost floor heat,
and water and space heating. An arena refrigeration manufacturer has introduced a new system that is capable of
capturing virtually all refrigeration heat for practical uses.
Explore the option of utility rebates and incentives to
defray the added cost of these types of systems.
• Condenser
The three primary choices for condenser types are aircooled, water-cooled and evaporative condensing. Aircooled is usually only an option for winter seasonal
arenas in most climates. Water-cooled condensers use
a gas-to-liquid heat exchanger to transfer compressed
refrigerant heat to water that is circulated through a
cooling tower. Evaporative condensing removes heat
from the refrigerant through evaporation of water on
the condenser coils. It is usually the most efficient
condensing method but requires a larger system refrigerant volume than water-cooled.
• Controls
Modern technology has revolutionized ice arena refrigeration control. You will now be able to control the ice
temperature at the surface where it really matters.
Infrared cameras and microprocessor controls will give
you the flexibility to schedule the ice temperature
based on the type of usage and reduce energy by raising the ice temperature when the arena is not in use.
Some manufacturers will recommend variable speed
controls to modulate the system pumps and fans. If
the entire system is not designed for this application
and sufficient logic control is not available, the variable speed controls will be a waste of money that could
actually be detrimental to the system efficiency.
The bottom line is that you have a myriad of options available to you. The best approach is to determine the longterm uses and priorities of the arena and then choose the
design and systems that best meet those criteria. Look at
lifetime costs rather than the initial cost; you will often
find that the least expensive alternatives will be the most
expensive in the long term. Seek out utility incentives and
rebates to help fund your upgrade.
Feel free to contact me or any iAIM alumni with questions or advice as you progress through your project. Also
consider attending the iAIM Arena Design & Construction
School coming up next spring. Good luck!
— Scott McCoy
Vice President of Operations
Facility Management Corp.
[email protected]
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etorship, a corporation or a partnership right on the tax return, the decision is far more complex — and longer
lasting — than that.
Now might be a good time to discuss with your tax professional the best
structure for your business.
MANAGEMENT
I
nstructors and coaching professionals often find themselves caught up
in the tax process — often when it
is too late to have a real impact on their
tax bills. Generally, under our tax laws,
a transaction must be completed prior
to the end of the tax year. That means
Dec. 31 for most coaches and instructors as well as ice arenas using a calendar year.
Fortunately, it is not too late to
make the most of your tax deductions
for 2006 and to plan for 2007’s tax
return. Consider the top tax deductions
for independent contractors such as
coaches and instructors:
The office
If, like many coaches and instructors,
you are based or regularly work from
home, you may be entitled to a tax
deduction for expenses related to operating that home office. This deduction,
in fact, may be available even if you
perform the bulk of your activities at
ice arenas or other venues.
In the beginning
This is a good time to think about the
form in which your activities are conducted. While the IRS’s “check-the-
14
Commuting
box” tax rules permit many of us to
choose to be treated as a sole propri-
Generally,
commuting
expenses
between a skating coach’s residence and
2007
a rink or other business location are not
deductible. However, an individual who
works at two or more different locations
in a day may deduct the cost of going
from one place to another.
Those coaches who use their
homes as their principal place of business are permitted to deduct transportation expenses between their
homes and another work location. This
rule applies regardless of whether the
work location is temporary or regular
and regardless of distance.
Legal and professional fees
It addition to those perfectly legitimate commissions paid by a skating
coach, payments made to lawyers, tax
professionals or consultants are generally deducted in the year incurred.
If, however, that work clearly relates
to future years, the expenses must be
deducted over the life of the benefit
received from the lawyer or other
professional.
Costumes and uniforms
The cost and upkeep of special clothing, including laundering and cleaning,
are usually deductible so long as the
costume or uniform is not adaptable to
2007
general wear. In fact, a tax deduction is
allowed for special items required in a
skating instructor’s work that do not
replace items of ordinary clothing, such
as skates, special shoes or gloves, along
with protective clothing.
Benefiting from business
Uncle Sam wants you to get better at
what you do, as well as enjoy the fruit
of your labor — after taxes. An
instructor, coach or other professional can, for example, deduct the cost of
education or improving existing skills,
as long as they are related to skating.
The cost of education that qualifies
you for a new job or profession is not
deductible, of course.
Then, there are enjoyable, entertaining tax deductions. Frequently,
important business meetings, client
contacts and marketing efforts occur at
restaurants, golf courses or sporting
events. Under our tax rules, selfemployed professionals can generally
deduct half of the cost of their businessrelated entertainment.
Who runs whom
Still unresolved is the highly complex question of who is an indepen-
dent contractor and who is an
employee. Facilities that use the services of independent skating professionals avoid the necessity of payroll
taxes. Many instructors and coaches
prefer the independent contractor
label because of the flexibility it provides as well as the additional tax
write-offs permitted.
Our lawmakers and the IRS have
yet to present substantial guidelines to
fully resolve this controversy. Even
worse, many states have become more
aggressive in reclassifying workers even
before the IRS does. Check with an
adviser to guarantee that you — and all
independent contractors your operation uses — qualify at both the state
and federal levels.
Taxes, the related hazards and
benefits, are on everyone’s mind at
this time of the year. What better
time to guarantee that you claim all
deductions while simultaneously
incorporating tax strategies into the
2007 tax plans for you and your skating activities?
Mark E. Battersby regularly reports on tax
and financial news for business journals,
newspapers and trade publications.
15
Make Fun Priority No. 1
Fun activities create memorable experiences
in the ice arena, leading to repeat business
by Bill Carlson
PROGRAMMING
M
y life’s work has taken me to
many places throughout the
world. I have witnessed firsthand that there is a common bond
among all populations on the planet: a
desire to pursue fun and social interaction through interactive play, creating
memorable experiences.
The great Walt Disney Co. leads
the amusement and entertainment
industry by creating memorable experiences for its guests.
Disney is also an
expert at creating perceived value — the
price guests are willing
to pay for the experience. The best and
most memorable part
about a day at Disney
is the fun that guests
have during their stay.
They return again and
again because of the
memories of their
enjoyable experiences.
The same principle
applies to ice skating
facilities. Guests’ experiences during their visits will determine how
much they are willing
to spend and how
often they will return.
In reality, the
industry is failing to
redefine its core product for the speed at
which today’s consumer
lives
and
expects instant gratification. New technology and attractions
have assisted and enhanced offerings,
but without core product development, they are a Band-Aid, at best.
The ice skating industry is in a
position to facilitate fun for millions
of guests who come expecting a great
experience. Where else can guests
18
enjoy a wholesome, healthful, lifetime sport that is an interactive and
fun recreational pursuit? What other
business can serve as a laboratory for
social interaction as well as educational and adventurous play concepts served up at 5, 10, even 15
miles per hour?
The best news is that consumers
are willing to pay for value experiences.
The higher the perceived value, the
more they are willing to pay.
memorable experience length of stay
is generally two hours or more. Not
only do value experiences nurture
relationships, but per-capita spending
is greater when the experience meets
the expectation.
Ice rink managers, whether public or private, need to enhance and
liven up their respective programs.
Put more fun in ice skating, create
entertaining public sessions and
improve guest retention.
The public session skater is the
most overlooked guest in the industry. Too often, we see sessions that are
too short to be a value experience,
and we also see odd schedule times,
such as 3:15-4:45 p.m. or 8:20-9:50
p.m. Consumer research indicates a
Take advantage of the new computer entertainment systems, upgrade
your sound and lights, and hire a “fun
director” (value term for DJ). Using a
wireless microphone, the fun director
can run an interactive public session up
close and in person on the ice.
Thomas E. Blackburn
2007
Here are 10 good reasons to make
fun a priority in your facility:
Interactive play concepts create
happy memories and enjoyable
experiences.
2. Fun enhances perceived entertainment value.
3. Creative concepts stimulate participation.
4. Fun activities energize the center
environment.
5. Fun maintains the integrity of the
core product.
6. Fun programming provides
opportunities to educate through
play.
7. Immediate gratification is
achieved.
8. Fun leads to positive interaction
between guests and staff.
9. Enjoyable experiences lead to
higher per-capita revenue yields.
10. Happy memories build guest loyalty and increase frequency of visits.
Entertaining, fun programs for sessions — such as games, relays, a slalom
course, scooter races, skate lotto, etc. —
will help make public skating more fun.
When the experience is fun, you are
cementing relationships that will result
in return visits.
A checklist creating memorable
experiences might include the following:
2007
Thomas E. Blackburn
1.
✓ Prepare a daily fun plan.
✓ Prepare prize award packs for
each day.
✓ Make sure all necessary materials
and equipment are available.
✓ Make sure all staff is prepared for
fun.
✓ Execute each activity.
✓ For game winners, award the prizes
in full view of all guests.
gent, tech-savvy and quick to learn.
They also look for venues that provide
“a sense of place.” Most important,
they have the innate desire to play,
socially interact and enjoy having fun.
Ice skating centers can offer a “sense
of place” that is fun, provides instant
gratification and creates memorable
experiences for all guests.
Have fun!
We live in a world that is rapidly
changing. Consumers are looking for
fresh new environments and products. They are seeking experiences
that reward them with instant gratification. They are extremely intelli-
Bill Carlson of the Profit Mentors is a leading consultant, business coach and mentor
to the amusement and entertainment
industries. For more information, visit
www.profitmentors.net or contact him at
[email protected] or (714) 504-7742.
19
Schwan Super Rink:
World’s Largest Ice Arena Complex
Eight sheets under one roof,
plus two outdoor rinks and two ponds
bring the Super Rink’s ice sheet count to a full dozen
by Lori Fairchild
W
hen the Schwan Super Rink
opened on the National Sports
Center campus in 1998, it was
the only arena in the
world with
ks
oor rin
rinks
• 8 ind
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• 2 ou
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HERB
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Blaine
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uper Rin
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BlaineyYArena
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OUTD
RINKS
2008
four Olympic-size ice sheets under one
roof. Today, nearly a decade later, its oneof-a-kind status is more secure than ever,
as the Blaine, Minn. facility hosts the Jan.
19 grand opening of its expansion to an
unprecedented eight indoor sheets. Two
new ponds recently opened for unstructured skating opportunities, and two
refrigerated outdoor rinks will be completed next winter, bringing the Schwan
Super Rink’s total surface count to 12.
Kraus Anderson Cos. of Circle
Pines, Minn. was the contractor for
the four new NHL-size indoor sheets
as well as the 12,500-square-foot
Herb Brooks Training Center and a
6,200-square-foot figure skating
training center.
The $10 million project was
financed through partnerships with
three youth hockey associations,
the Herb Brooks Foundation and
Bethel University. Each partner
provided a down payment and
contracted to purchase a minimum amount of ice time annually. The initial investment,
combined with the annual contracts, guarantees the revenue
to repay the construction
bonds sold by Anoka County.
It’s the same funding
formula that was used to
build the Super Rink’s original four sheets, an $11.5
million project funded by
a cooperative of 11 local
governmental partners
and the Minnesota Amateur Sports Commission,
for which the nonprofit
National Sports Center
Foundation is the managing company. Although state funds were used to
build the facility, it is operated by the
NSC on a self-supporting basis.
“There are several reasons this
unique funding formula works, but one
of the most important is that the NSC
is located in the fastest-growing part of
the Twin Cities,” explains Paul Erickson, executive director of the Minnesota Amateur Sports Commission. “Hockey and figure skating associations are
growing rapidly and looking for additional ice time. By joining a cooperative
‘mega-arena’ like the Schwan Super
Rink, these groups, mostly nonprofits,
get their ice time for a smaller investment, with less future risk, and they
become members of a higher-end facility that offers amenities like a full-service café and year-round ice.”
This funding formula would not
work in all parts of the country, Erickson
notes, especially those without a strong
ice sport user base or a growing skating
community. “But for the NSC,” he adds,
“the chemistry has been perfect.”
Corporate sponsorships, such as
the Schwan Food Co.’s arena naming
rights, exterior signage and dasher
board sales, help cover some of the
Super Rink’s operating costs and are
used to improve programs and services,
but they were not necessary to fund the
construction of either the original
arena or the expansion.
Nearly 2 million people visit the
Schwan Super Rink each year. The
entire NSC campus logged 3.3 million
visitors last year, and the ice arena
expansion is expected to push that figure to more than 4 million this year —
more than the Metrodome, Target Center or Xcel Energy Center. The 660-acre
campus also offers the National Youth
Golf Center, 52 sports fields, a 12,000Continued on page 22
20
2007
seat stadium, indoor and outdoor
tracks and a velodrome.
An independent study of the NSC
by the State of Minnesota Office of
Analysis and Evaluation indicates the
center produces more than $35 million
of out-of-state economic impact annually, including $2.3 million in state
taxes and $800,000 in local taxes. It has
helped to spur significant new retail
and consumer development in the surrounding area.
“The NSC has shown Minnesota
business and political leadership that
amateur sports — which is viewed as a
family-friendly business — is a player
and deserves a seat at the table when
decisions are made about media coverage, sponsorships and political
resources,” Erickson points out.
With 18,500 ice hours to program,
the Schwan Super Rink staff is scheduling one to two years in advance to hit its
target ice sale projections. The original
four sheets will remain open year-round,
with the other four initially used during
the summer months for dry-floor activities such as inline hockey, indoor soccer,
lacrosse, kickball, dodgeball, sports
camps and off-ice training.
“With the expansion rinks, we’ll be
capable of hosting more events and
tournaments year-round, so we won’t
have to say no to business,” says Pete
Carlson, director of operations and programming. The expansion only
enhances the facility’s edge for attracting events requiring multiple ice sheets.
Past takers have included the Women’s
World Hockey Championship, North
American Hockey League Showcase
Tournament, ISI World Recreational
Team Championships, U.S. National
Short Track Speedskating Championship and World Broomball Championship, to name just a few.
Twelve other ice arenas positioned
within 15 to 20 minutes of the NSC
share many of the same goals as the
Super Rink, with ice sales topping
everyone’s list. Blaine, though, has a
few advantages, including the NSC and
highly desirable demographics. It ranks
first in housing starts in the sevencounty Twin Cities metropolitan area,
and families represent a high concentration (76.6 percent) of its population.
Its median household income and its
job growth rate are higher than the
national average. And the city was listed among the “Top 100 Places to Live”
by MONEY Magazine last year.
“Our biggest challenge — but also
the fun part of our job — is to create
programs that are successful,” says Carlson. “Of course, we create programs to
fill ice time, but create a program that
the public wants to join and your facility will be full.”
Carlson isn’t afraid to get creative
to achieve that goal. In 2005 the facility offered an adult hockey tournament
the same weekend as the immensely
popular Minnesota fishing opener.
At right: Construction of four new indoor
sheets doubled Schwan Super Rink’s original
size and was completed in late 2006.
Courtesy of Schwan Super Rink
Schwan Super Rink’s new surfaces necessitated an expansion of the ice resurfacer fleet to six machines.
22
Barclay Kruse
2007
Brandon Radeke
The World Broomball Championship is just one of the
many major ice events hosted at Schwan Super Rink,
which draws more than 2 million visitors annually.
Taylor Kruse
The Super Rink’s busy Hat Trick Café offers a rink viewing area, TVs and free wireless Internet.
“Some people said we were
crazy and we would not get
one team,” he recalls. “I said
not every hockey player goes
fishing. We called it the Walleye Chop Adult Hockey Tournament, and had 34 teams
sign up that year. This will be
our third year and we expect
80 teams to participate on all
eight sheets.”
The arena’s Web site
(www.superrink.org) is its primary marketing tool, Carlson
says, supplemented by mass email and direct mail campaigns, brochures and the
Minnesota Ice Arena Managers
Association (MIAMA) Web site
(www.rinkfinder.com). “We
post our open hours on the
MIAMA site and have found
that it’s a great tool for selling
any extra ice time.”
Jane Schaber is Schwan
Super Rink’s figure skating
director, overseeing a yearround ISI learn-to-skate program with 1,500 participants, as
well as the new figure skating
training center. The skate
school hosts its annual ISI competition, Frosty Blades, in February, with nearly 500 participants. April brings the ISI Syn-
Pete Carlson (on resurfacer) describes his staff as “second to none.”
24
Barclay Kruse
chronized Skating Championships back
to the Super Rink for the second time.
ISI membership is an invaluable
asset for his facility and staff, Carlson
says. “It’s important for ice rinks to be
affiliated with ISI and have all the programs that it offers in their back pocket.
ISI is an extension of our programming
department. Its programs and literature
have already been created for the rink to
simply implement. I can use the ISI communication tools and networking opportunities for access to hundreds of other
managers across the country, so I’m
always in the loop of what’s going on in
the industry. There are a lot of benefits
to being a member, even if you can’t
accommodate an ISI event, but it’s up to
the manager to take advantage of all the
offerings available to everyone.”
In addition to its well-managed
programming, the Schwan Super Rink’s
300,000-square-foot indoor facility
offers plenty of reasons for participants
and their parents to enjoy their time
here, such as ample close parking, radiant-heated rinks, a well-equipped pro
shop and a new figure skating store, 32
oversized locker rooms, two private
meeting rooms, free wireless Internet
service, a climate-controlled sports café
and gallery with 27 TVs overlooking
the original four sheets and a viewing
mezzanine over the new sheets.
Operations Manager Brandon
Radeke says the facility’s cleanliness
keeps vandalism down. “Patrons tend
to appreciate and respect a clean, wellkept facility more. Dirt and graffiti
encourages more of the same.”
Design and engineering efficiencies
also contribute to the arena’s smooth
operation. The building expansion, which
is connected to the original structure, was
designed with openings between the ice
resurfacer garages to allow a single resurfacer and driver to service two sheets.
“This means that we can run four sheets
on a day-to-day basis with only three staff
members, and eight sheets with only six
people,” Radeke explains. “Of course, we
add staff for events.”
Some 50 part- and full-time personnel in three departments — operations, programming and hospitality —
make up the Schwan Super Rink staff,
which Carlson proudly describes as
“second to none.” The NSC provides
functions such as accounting, marketing and human resources.
“Everyone works together to
make the ice arena what it is,” says
Carlson. “We operate it like it’s our
own personal business.”
2007
RISKY BUSINESS?
N O T I F Y O U ’ R E W I T H T H E R I G H T PA RT N E R .
How experienced is the agency that handles your insurance? Do they actively help lower
your risk of injury and potential claims? Help keep premium costs down? There are lots of changes
taking place in the insurance industry. Unless you’re careful, the partner you thought you had,
may not be there when you need them most.
Give us a call. Or send an email to [email protected]. We’d be happy to answer
your questions and share the knowledge we’ve gained from years of focusing on what
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COACHES’
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DISTRICT TEST CHAIRS
DISTRICT 1
Katy Hayden
[email protected]
(781) 749-3807
DISTRICT 5
Larry LaBorde
[email protected]
(865) 588-1858
DISTRICT 6
Lindsay Armos
[email protected]
(734) 282-4681
DISTRICT 7
Vicki Korn
[email protected]
(513) 529-3349
Margy Bennett
[email protected]
(614) 766-4689
DISTRICT 8
Vicki Tassone
[email protected]
(847) 256-9666
DISTRICT 9
Lynn Kezar
[email protected]
(314) 353-6300
DISTRICT 10
Jean Albrightson
[email protected]
(612) 373-0555
DISTRICT 11
Randy Winship
[email protected]
(972) 735-8800
DISTRICT 12
Gerry & Debbie Lane
[email protected] or [email protected]
(303) 798-7881 ext. 304
DISTRICT 13
Janice Forbes
[email protected]
(253) 798-4045
Candy Goodson
[email protected]
(925) 687-3302
DISTRICT 15
Dianne DeLeeuw
[email protected]
(562) 633-1172
DISTRICT 16
Cindy Solberg
[email protected]
(907) 694-7328
DISTRICT 17
Raul Gomes
[email protected]
Linda Dean
DISTRICT 18
Julia Tortorella Smith
[email protected]
(239) 466-8123
by Barb Yackel
ISI National Events & Skating Program Coordinator
change:
to make or become different;
to replace with another
G
liding into 2007 brings change to the ISI national
events coordinator position, as yours truly heads
north to become a first-time grandmother, and Randy
Winship joins the ISI staff to carry on the fun and excitement of our national events. Randy’s dedication and love of
the sport will shine through and I have no doubt he will do
a fabulous job.
Along with a new year come our annual resolutions,
goals, expectations and changes. Make sure you are up to
date on all of the rule changes for ’07. The biggest change is
in synchronized skating; age categories and durations top the
list, but I suggest visiting the ISI Web site (skateisi.org) under
“What’s New” and downloading the new rules.
I hope your 2007 planner is already marked with ISI event
registration deadlines, but if not, here’s your cheat sheet:
ISI Synchronized Championships
Feb. 1 (Blaine, Minn.)
ISI/MIAMA Annual Conference
April 15 (Bloomington, Minn.)
ISI World Recreational Team Championships
May 1 (Chicago)
ISI Adult Championships
Aug. 1 (Las Vegas)
ISI Artistic Challenge
Sept. 1 (Bridgeport, Conn.)
Planning for ’07 continues with the updated list of your
district high-level test chairs (see list at right). Remember, if
you are located in a district with a designated test chair you
must arrange high-level testing through that person. This
includes levels 8 and 9, and 7 if needed.
I have absolutely loved every minute of my tenure
with ISI and will always cherish the friendships and memories of the past three years. The whirlwind, nonstop
excitement will truly be missed, but I plan on not being a
stranger to ISI events — guess who will be coaching her
granddaughter at her first ISI World Team Champs?!
I would like to stay in touch, so feel free to e-mail me
[email protected].
26
2007
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wrong fit will make even the easiest moves difficult. In fact, it could be dangerous.
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Balance is Key
On and Off the Ice
by David Jacobson
F
or obvious reasons, balance is critical to a skater’s onice success. Balance off the ice — between skating,
school, family, friends and other activities — is even
more important. Fortunately, balance off the ice actually
will improve balance (and other aspects of performance)
on the ice.
Why? Because a well-rounded life away from the rink
frees a skater’s mind when it is time to perform. Which scenario do you think leads to better performance?
•
A skater arrives at a competition physically tired
from training, mentally distracted by loose ends in
other areas of his/her
life and emotionally
drained from a singular focus on skating.
•
A skater hits the
rink well rested,
mentally comfortable that
other aspects of
life are in order,
and emotionally
committed to the
moment of competition, already
gratified and enriched
from interests besides
skating.
Clearly, the second skater will perform better. But these
scenarios only consider how life balance affects a skater’s
competitive ability. Positive Coaching Alliance and the Ice
Skating Institute believe there is more at stake for youth athletes than just competitive results. In fact, that is the basis of
PCA’s coaching model, the Double-Goal Coach , whose first
goal is winning and whose second, more-important goal is
teaching life lessons through sports.
Those life lessons are of much greater value if your youth
athletes actually have a life outside of skating. Just as we hope
skaters apply to the rest of their lives the lessons of determination, teamwork and overcoming adversity they learn from
skating, so do we hope they bring to their skating similar
lessons learned from their outside lives.
So, how can the leaders and coaches in your organization help cultivate balance? Here are few ideas:
TM
Place skating in perspective
The first step is to agree, organizationally, that skating is not
the be-all and end-all of a child’s life. Recognize out loud —
and in your printed, displayed and distributed mission statement — that your organization is committed to education
28
2007
and character development. Living up to that standard necessarily precludes overemphasizing competitive results. In turn,
that reduces the pressure to train at the expense of healthy
doses of school, family, friends, relaxation, entertainment and
indulgence of other interests.
Industry’s #1 Arena Management Software
Get all constituencies of your rink to buy in
One reason PCA workshops are so valuable and so successful
in enhancing our partners’ organizational cultures is that all
constituencies within a given organization receive the same
message. If leaders, coaches, parents and athletes have the
same expectations and feel they are moving in a common
direction, it is that much easier to catch yourself (or have
another catch you) if you move toward imbalance.
Use your commitment to balance
to improve performance
With skating in perspective and constituencies bought in, you
can proactively pursue balance with your skaters. You might
even introduce the idea that skaters can occasionally miss
practice to pursue other interests, such as theater or music,
provided they let coaches know their plans ahead of time.
Then, coaches can make a great impact by attending the play
or concert, demonstrating that they value not just a skater, but
a whole person.
Another option is assigning your athletes an academic
exercise, such as writing a few sentences on something of
importance to them outside of skating. Sharing those essays
can help teammates discover new bonds.
A group outing to the mall, the movies, meals, museums
— anywhere that removes you from a skating context — can
be an outstanding team-building exercise. That shared experience, and whatever your skaters learn about each other and
the outside world, can then be reintroduced back at the rink.
Common bonds from off-ice experiences will make your
skaters that much more valuable to and supportive of each
other. Their shared values will help them urge each other
on in practice, which means improved skating; a supportive atmosphere in a close competition may be the difference-maker.
Your rink’s reputation for skating excellence, especially
while encouraging a balanced life, will attract the best skaters
and the most balanced people. As that success feeds on itself,
your efforts to have skaters focus on things other than skating
will actually improve their focus while skating.
In the inevitable times when you are less successful in
competition, your commitment to balance will carry your program through, because your rink still will be known for attracting great skaters with great attitudes. PCA and ISI strongly urge
you to consider these steps. After all, nothing less than your
skaters’ futures hang in the balance.
David Jacobson is PCA’s
media/communications
manager. To learn more
about PCA’s “Developing
Competitors” workshops
and how the ISI-PCA
national partnership benefits
your organization, contact PCA at
(866) 725-0024 or [email protected],
or visit http://www.positivecoach.org/inforequest.aspx.
2007
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29
Bringing Education to the Forefront
by Lisa Fedick
T
he ISIA Education Foundation
may be one of the lesser-known
arms of the ISI family tree, but it
certainly is part of its backbone. Since
its
inception,
the
Education
Foundation has awarded nearly
$200,000 in college scholarships to ISI
participants. This opportunity exists
for all members, and the application
process is as simple as downloading a
form
from
www.skateisi.org.
Scholarships are funded completely
through the generosity of our ISI
members.
Two major fundraising events will
be held in May in conjunction with
iACT 2007 in Bloomington, Minn.
The fourth annual ISIA Education
Foundation Golf Outing will take
place at the Dwon Golf Course in
Bloomington, with tee-off at 1 p.m. on
Monday, May 28. The pristine course
is located just minutes from the conference host hotel. The day will
include a made-to-order lunch, oncourse beverages, a post-tournament
cocktail awards reception and the
30
now-infamous golfer’s goody bag. One
of the last true bargains at $95 per
individual golfer and $350 per foursome, this event is expected to sell out.
Tournament sponsors are also
being sought. Many levels of sponsorship are available for those who want
to support the Foundation but won’t
swing a club. For more information or
to reserve your tee time, please contact
Lisa Fedick at [email protected]
or (203) 209-5434.
The 2007 silent auction will culminate during the iACT tradeshow, at
the Foundation booth. Donations of
any type of item or certificate are
greatly appreciated. No donation is too
small and every donation helps! All
donations of items and cash are fully
tax deductible and offer extensive
industry recognition. Items should be
sent to Judith P. Sniffen, 50 Perry
Avenue, Bayville, NY 11709. For more
information, please contact Judy at
[email protected] or (516) 628-2240.
A five-year annual giving plan will
also be unveiled during iACT 2007,
through which smaller preset monthly
contributions are made over a fiveyear period. There is a plan to fit every
budget, all of which offer excellent
participant rewards.
Recent ISIA Education
Foundation Donations
SPONSOR
SJR Charitable Foundation
SUPPORTER
Oakton Figure Skating Club
(in memory of Nefretiri Nelson)
CONTRIBUTOR
Harry J. McDonald
Memorial Center
(competition donation)
Jan Vaughn
2007
Minnesota Ice Arena
Managers Association
(MIAMA)
by Douglas Brady, President
MIAMA is working hard on
plans to hold a
national joint
conference with
ISI. Dean Mulso
of Burnsville Ice Center and ISI District
10 representatives are putting the final
touches on planning the closing party.
A committee from the MIAMA board Douglas Brady
has put together plans that are sure to
make the MIAMA social event a big hit. In addition, Mark
Vaughn from Eagan Civic Arena is busy with others finalizing
the management track sessions. At the center of the operations
track are Mike Mattson and Russ Rose, who are working diligently to provide an outstanding national conference that both
MIAMA and ISI members can be proud of.
After touring many locations, the MIAMA board has
decided to hold its 2008 and 2009 fall conferences at Grand
View Lodge. We believe this setting will provide us with the
proper facilities and atmosphere for our membership to have
a constructive and meaningful conference. Thank you to
Russ Rose of Buffalo Civic Center and Bob Furland of Albert
Lea City Arena for all of their efforts in locating a facility with
such attractive amenities.
I would like to thank the MIAMA membership for allowing me to participate in such an outstanding organization. I
am currently in the third year of a three-year term on the
MIAMA board, and it is a privilege to be selected by my peers
to represent them as president of their organization.
I would also like to thank the people from ISI and NEISMA who have been so warm and generous in helping our
organization grow to the next level.
Arena Managers of the Mid Atlantic
(AMMA)
by Trudy Ivory, Co-Director
AMMA’s fall mini conference was held
Oct. 17-18 at Wheeling Park Commission
in Wheeling, W.V. This was our first mini
conference format, and if you did not
attend you really missed out!
We met at Wilson Lodge in Oglebay
Resort and took the trolley to Wheeling
Island Casino for a great social evening.
The next morning we met at Wheeling Trudy Ivory
Park, where our hosts, Rico Coville and Nat
Goudy, had a continental breakfast waiting for all members.
Our morning began with Bryan Wert from Riedell Skates
giving an excellent presentation about the Riedell line and
explaining the features of each boot, including the custom
line. He also showed us the rental skate line and offered a
discount to all members present.
32
Following Brian was Rich Lippert of Pittsburgh-based
Precision Edges by Rich. I have attended quite a few conferences and workshops but have never been offered a class on
skate sharpening. Those of us who manage ice rinks know
how frustrating it is to have customers complain about the
quality of their skates that one of our employees just sharpened. The bottom line to Rich’s presentation was to take your
time and pay attention to detail.
After a satisfying hot lunch, we went back to the learning table for a PowerPoint presentation titled “Playdate on
Ice” by Bob Hlebinsky from Mt. Lebanon (Pittsburgh). This
is a wonderful revenue-booster for getting preschool children
and their parents into your arena during the day when most
of our facilities sit nearly empty. Our next speaker, Erin
Schopf, skating director from Shaker Heights, Ohio, gave us
an energetic presentation of ideas on how to keep your learnto-skate programs fun and fresh. Erin believes change is
good, and I agree with her! Terri Rosenwald from the Mentor
Ice Arena in Mentor, Ohio concluded our day’s activities with
marketing tools and ideas to increase awareness of our facilities’ offerings. Terri did a great job, and she also wins kudos
for bringing the most employees with her to the conference.
She brought five staff members, and I believe they all left better informed.
Our lone vendor, Earl Adams from BRR Technologies, gave
us an overview of the importance of proper dehumidification.
I hope to see all of our members at our April meeting, at
a location to be determined.
Wisconsin Ice Arena Management Association
(WIAMA)
by Terry Johnson, 2nd Vice President
The Wisconsin Ice Arena Management
Association is an organization dedicated to sharing ideas and innovative techniques among professional ice arena
managers. Our 16th annual spring conference and tradeshow will be held
April 25-27 at the Kalahari Waterpark
Resort and Convention Center in Wisconsin Dells.
WIAMA is very excited to be moving Terry Johnson
our spring conference to the Kalahari
Resort, Wisconsin’s largest convention center, with America’s largest indoor water park. The Kalahari Resort also owns
Trappers Turn Golf Course, which received a five-star rating
from Chicagoland Golf Magazine and four and a half stars in
Golf Digest’s “Best Places to Play.” We hope you and your
family can join us for the conference.
The event kicks off on Wednesday, April 25 with a golf
scramble at Trappers Turn. We’ve put together a golf package that will include 18 holes, cart and dinner. Dinner will
include door prizes and golf awards, followed by an idea
exchange and social. Full days of seminars are planned for
Thursday and Friday, with topics such as how to build your
learn-to-skate program, insurance and other hot topics in ice
arena management.
For more information, visit our Web site:
www.wiama.com.
2007
North East Ice Skating Managers Association
(NEISMA)
by Tom Morton, President
NEISMA’s board of directors has unanimously adopted an annual safety recognition award to be given to the ice rink
manager who has made an outstanding
effort in addressing safety matters. This
new award will be presented each year
at NEISMA’s annual spring conference.
Board member Jeff Doucette is drafting
the award criteria and the board of
directors will make the final selection. Tom Morton
This is believed to be the first safety
recognition award presented to a facility manager in the
ice arena industry.
Safety in ice rinks has been a top priority in NEISMA’s
membership programs of action. The organization has a
long-standing record of dealing positively with safety in
the ice rink industry. In this regard, the board noted that
former NEISMA President Steve Hoar may have been the
first in the industry to address the issue of air quality in
ice rinks. Since that initial effort, NEISMA has continued to
take a leading and positive position regarding ice rink safety. Another former NEISMA president, Al Tyldesley, took
the lead in addressing air quality regulations with the state
of Massachusetts.
NEISMA’s new fall conference approach, which
involved a series of local one-day conferences rather than
a single event, attracted more than 150 registrants in Connecticut, Maine, New Hampshire, Vermont and Massachusetts. This program was developed in an effort to reach
more grassroots NEISMA members and at the same time
effect a cost savings to the NEISMA membership. Board
members Dean Pomeroy and Ed Peduto headed up this
new program, which included a speaker, free T-shirts, a free
cookout and a raffle for a Weber grill.
Michigan Arena Managers Association
(MAMA)
by Rob Mueller, President
The Michigan Arena Managers Association had its summer conference in June
at the Soaring Eagle Casino Resort. We
tried to mix it up a bit by bringing in
speakers to address a variety of topics.
Among them were: the difference
between public and private ownership;
an Olympic Games’ review; setting up
retirement accounts for ownership and
hourly employees; curling, and setting Rob Mueller
up a standard rink for curling; staff
motivation; and dynamic video advertising in rinks. The
turnout was impressive. Next year’s conference is again set
for June, at the same venue.
2007
33
Our winter meeting was held Nov. 30 at the Hard
Rock Café in Detroit. We toured The Rink at Campus Martius Park, located across the street from the Hard Rock. It
was used as an entertainment venue during last year’s
Super Bowl.
We hope that, by reaching out from the traditional
ice arenas for meetings, we can increase rink participation. Michigan rink managers interested in MAMA membership may contact me at (586) 783-7194 or
[email protected].
Ice Rink Owners of California
(IROC)
by Bert Blanchette, President
ISI District 15 and the Ice Rink Owners
of California held a joint meeting on Oct.
17. The district meeting, which was held
at Pickwick Ice Arena, was a joint meeting of IROC and instructors. The combined opening session of about 60 people later broke into owners/managers
(IROC) and instructors, conducted by
Randy Winship and Michelle Wilkin.
The following new IROC officers
were elected: Bert Blanchette, president
34
(VSC Sports); Don Bartelson, vice president (Ontario Ice
Arena); Darrel Mathewson, treasurer (Pickwick Ice Arena);
and Gaston Larios, secretary (San Diego Ice Arena). The meeting also included presentations from the Los Angeles Kings
and Farmers Insurance.
The LA Kings presented “fan development” promotions to the arena owners, with offers to conduct free
youth clinics at local ice arenas. Youth and adult hockey
was discussed at length, with more and more arenas offering in-house programs.
Farmers Insurance presented a pilot workers’ compensation program that is considerably less expensive than State
Fund Insurance. Farmers will be looking at other states to
determine if they can offer a more affordable insurance alternative for arenas, based on the industry’s strong track record.
More information will be forthcoming on this issue.
Southern California rinks are starting to be inspected by
governmental air quality management agencies. Inventory
of refrigerants and leak documentation is now being scrutinized. Beware of the “wind” from the west.
Metropolitan Ice Rink Managers Association
(MIRMA)
by Lisa Fedick, Secretary
Bert Blanchette
MIRMA is pleased to welcome three new
administrative members to District 3:
Skylands Ice World in Stockholm, N.J.;
The Elm City Skating Club in New
Haven, Conn.; and the Ice Crystal Figure Skating Club in Hackettstown, N.J.
The MIRMA/District 3 fall managers’ seminar and mini tradeshow was
hosted by Frank and Tom Palamara at
The Rinx in Hauppauge, Long Island. Lisa Fedick
Attorney Hugh Murray gave an informative presentation on employee practices, focusing on the
theme that, as managers, we need to run our businesses
rather than constantly worry about being sued. Sally
Mackenzie of the Nutmeg Curling Club gave an on-ice
demonstration on curling as an alternative ice usage. Sally
showed us how quick and easy it is to transform any arena
into multiple curling rinks. Nationwide membership in curling clubs has tripled since the Salt Lake City Olympics. More
details on these and all of the presentations can be found on
our Web site at www.skateMIRMA.org.
The 2007 MIRMA instructors’ seminar was hosted by Liz
Eldredge at the Freeport Skating Academy, in Freeport, Long
Island. Attendees benefited from a two-and-a-half-hour onice demonstration and trial judging seminar. A stellar group
of enthusiastic young local skaters graciously allowed their
performances to be repeatedly critiqued. Issues that attendees asked to be brought to the ISI board included: clarification of the ISI Instructor Rewards Program; the appointment
of a District 3 test chair; the standardization of the competition accounting review procedure on a local level; and the
implementation of an exclusive adult testing track.
I hope this report finds all of you with as much business
as you can handle, but please take time to enjoy the precious
gifts that each and every day has to offer.
2007
CLASSIFIED ADVERTISING
FOR SALE — Stadium arena sports floodlight fixture, metal
halide. Style: #2119791. M-47 Lamps. Multi-volt ballast.
Volts: 277/120/208/240. Amps: 4.1/9.4/5.4/4.7 1000-watt
Cooper lights. Quantity: 32 lights. All lights tested and
guaranteed to work. Cost: $2,500 (or best offer). Will light
17,000 square feet plus! Lights not sold individually.
Mounting brackets and cords included. Minor dents from
transporting. Metal halide bulbs (not guaranteed) come
with fixture. Buyer pays shipping costs (Continental USA
only). Call Bob Garcia at Danbury Arena (203) 794-1704
or e-mail [email protected].
SENIOR MANAGEMENT AND SKATING SCHOOL
POSITIONS — VSC Sports facilities in San Francisco and
Los Angeles areas and Bremerton, Wash. seek experienced applicants who want to learn more and bring fun
to the ice skating experience. iAIM certification preferred. Send résumé to [email protected] or fax to
(818) 501-4192. Contact: Bert Blanchette, (818) 2627157 or (818) 501-7252.
Free Classified Advertising for ISI Members!
ISI facility and professional members are entitled
to FREE classified listings (excluding retail products and services) up to 50 words. Call Carol
Jackson at (972) 735-8800, fax to (972) 735-8815
or send e-mail to [email protected]. The deadline for the next issue of the EDGE is Jan. 10.
ADVERTISER INDEX
American Athletic Shoe Co. Inc. . . . . . . . . . . . . . . . . . . 21
American First Insurance . . . . . . . . . . . . . . . . . . . . . . . . 27
Bonestroo & Associates . . . . . . . . . . . . . . . . . . . . . . . . . 14
Cimco Refrigeration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Classifieds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Concepts & Designs MS . . . . . . . . . . . . . . . . . . . . . . . . . 28
Facility Management Corp . . . . . . . . . . . . . . . . . . . . . . . . 9
Frontline Solutions Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Goldner Associates Inc. . . . . . . . . . . . . . . . . . . . . . . . . . 34
Heartland Agency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ice Rink Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Jet Ice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
K&K Insurance Group Inc . . . . . . . . . . . . . . . . . . . . . . . . 2
LSK Enterprises. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Maximum Solutions Inc . . . . . . . . . . . . . . . . . . . . . . . . . 29
Mondo USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Pace Industrial Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Professional Skaters Association. . . . . . . . . . . . . . . . . . . 31
Rice Specialty Risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Richardson Group . . . . . . . . . . . . . . . . . . . . . . . . . . 25
RinkMusic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
SP-Teri Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Tia’s Skatewear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Valley Ice Skating Assoc. . . . . . . . . . . . . . . . . . . . . . . . . 35
Willis Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Zamboni . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2007
35
CALENDAR
ISI-endorsed competitions & shows/exhibitions
Deadline for March/April EDGE calendar: Jan. 15
For regular calendar updates, see www.skateisi.org, Event Info
10
COMPETITIONS
JANUARY
11-14
12-14
12-14
13
13-14
15
20
26-28
Mamaroneck, N.Y.
Riverdale Ice
ISI Lake Placid
Competition
Webster Groves, Mo.
Webster Groves Ice
Arena
Show-Me State Games
Homewood, Ill.
Homewood-Flossmoor
Ice Arena
28th Annual ISI Open
Team Competition
Greenfield, Mass.
Bay State BladesGreenfield
Mid Winter Classic
San Diego
Kroc Center Ice
5th Annual ISI Open
Competition
Laurel, Md.
The Gardens Ice House
2007 Winter Open
Greensburg, Pa.
Kirk Nevin Arena
Polar Skate 2007
St. Peters, Mo.
St. Peters Rec Plex
12th Annual Missouri
State Invitational
FEBRUARY
2-4
2-5
9-11
9-11
9-11
10-11
Glenview, Ill.
Glenview Ice Center
February Freeze
Williamstown, Mass.
Williams College Lansing
Chapman Rink
2007 Bay State Games
Blaine, Minn.
Schwan Super Rink
2007 Frosty Blades
Niles, Ill.
Niles Park District
Iceland
Sweetheart Open
Eugene, Ore.
Lane Events Center-ICE
Love to Skate
Orlando, Fla.
RDV Sportsplex Ice Den
2007 ISI Spring Classic
Team Competition
16-18
Oxford, Ohio
Goggin Ice Arena
ISI Winter Classic
17-18
Nashville, Tenn.
Centennial Sportsplex
22nd Annual Invitational
Fort Washington, Md.
Tucker Road Ice Rink
2nd Annual Snowflake
Invitational
Bensenville, Ill.
The Edge Ice Arena
Mardi Gras
Rapid City, S.D.
Roosevelt Park Ice Arena
2nd Annual Black Hills
Gold Rush
Franklin Park, Ill.
Park District of Franklin
Park
Kickline ISI Synchronized
Team Competition
18
24-25
24-25
25
12-15
ISI World Recreational
Team Championships
22-28
Bensenville, Ill.
Edge Ice Arena
ISI World Recreational
Team Championships
18-19
Orland Park, Ill.
Arctic Ice Arena
Arctic Heat Wave
AUGUST
SEPTEMBER
14-16
Arlington, Texas
ICE at The Parks
4th Annual ISI Open
Competition
21-23
Las Vegas
Sobe Ice Arena
ISI Adult Championships
APRIL
13-15
Honolulu
Ice Palace Hawaii
2007 ISI Hawaiian Open
Competition
El Segundo, Calif.
Toyota Sports Center
7th Annual Spring Fling
MARCH
3
3-4
3-4
3-4
3-4
9-11
9-11
Columbus, Ohio
Dispatch Ice Haus
2nd Annual Arnold
Classic Youth Skating
Competition
Highland Park, Ill.
Centennial Ice Arena
Lucky Stars Open
Minneapolis
Parade FSC
Blades of March ISI
Open Competition
Fort Washington, Md.
Tucker Road FSC
15th Annual Skate
Annapolis
Irmo, S.C.
Ice Land Irmo
Palmetto Classic-District
5 Champs
Park Ridge, Ill.
Oakton Ice Arena
Ice Breaker Classic
Livonia, Mich.
Livonia Eddie Edgar
Livonia ISI Open
Competition
Visit the ISI Web site:
skateisi.org
36
Pittsburgh
RMU Island Sports
Center
2007 Shamrock Skate
16-18 Northbrook, Ill.
Northbrook Sports Center
ISI District 8
Championship
17
Fort Myers, Fla.
Fort Myers Skatium
City of Palms ISI
Competition
17-18 Peoria, Ill.
Owens Center
ISI District 9
Championships
24-25 Saratoga Springs, N.Y.
Saratoga Springs FSC
10th Annual ISI 2007
30Knoxville, Tenn.
Apr. 1 Ice Chalet
38th Annual MVDC
31
Crestwood, Ill.
Southwest Ice Arena
Spring Invitational
13-15
15
20-21
Blaine, Minn.
Schwan Super Rink
ISI Synchronized
Championships
Geneva, Ill.
The Skate School@Fox
Valley
Spring Invitational
Acton, Mass.
Nashoba Valley Olympia
ISI Skating School
Competition
MAY
19
Acton, Mass.
Sharper Edge Skating
School
9th Annual Skaters Cup
JULY
7-8
7-8
Evanston, Ill.
Robert Crown Center
30th Annual July Open
Irmo, S.C.
Ice Land Irmo
Summer Sizzle
NOVEMBER
3-4
Bridgeport, Conn.
Wonderland of Ice
ISI Artistic Challenge
SHOWS &
EXHIBITIONS
JANUARY
Jan. 1- Kittanning, Pa.
Apr. 30 Belmont Complex
Belmont Blaze Exhibition
14
Minneapolis
Parade FSC
2007 Snow Daze Winter
Exhibition
2007
CALENDAR
11
Saratoga Springs, N.Y.
Saratoga Springs FSC
Spring Exhibition 2007
24-25 White Plains, N.Y.
City of White Plains
Recreation & Parks
End of Year Show
31White Plains, N.Y.
Apr. 1 City of White Plains
Recreation & Parks
Night in the Spotlight
FEBRUARY
23
26
Soldotna, Alaska
Soldotna Sports Center
Tribute to Disney
Glencoe, Ill.
Watts Ice Center
Get Your Kicks on
Route 66
MARCH
2-4
New Ulm, Minn.
New Ulm Figure Skating
Club
Holiday Raceway
3
Morristown, N.J.
William Mennen Sports
Arena
Second Annual Snowball
Classic
3Stevens Point, Wis.
Apr. 4 K.B. Willett Arena
Skating with Legends
10
Luverne, Minn.
Blue Mound Ice Arena
Books on Blades
11
Salem, Mass.
Viking Skating Club
On the Radio, A Salute to
the Hits
2007
APRIL
15
17
27-28
28
Highland Park, Ill.
Spring Exhibition
Arlington, Texas
ICE at The Parks
Spring Fling 2007
Downers Grove, Ill.
Downers Grove Ice
Arena
9 to 5
Buffalo Grove, Ill.
Twin Rinks Ice Pavilion
Rockin’ on Ice
MAY
4-6
Crestwood, Ill.
Southwest Ice Arena
Spring Ice Show
5-6
5-6
11-13
12
12
16-20
18-19
18-20
18-20
Irmo, S.C.
Iceland Irmo
Spring Ice Show
Cottage Grove, Minn.
Cottage Grove Ice Arena
The Sky’s the Limit
Niles, Ill.
Niles Park District
Iceland
Gliding Through the
Decades
Hoffman Estates, Ill.
Hoffman Estates Park
District Ice Arena
Cruisin’ the World
Geneva, Ill.
The Skate School@Fox
Valley
Annual Spring Show
Glenview, Ill.
Glenview Ice Center
34th Annual Ice Show
Orland Park, Ill.
Arctic Ice Arena
Skaters Ahoy
Highland Park, Ill.
Heroes and Legends
Franklin Park, Ill.
Franklin Park Ice Arena
2007 Annual Spring Ice
Show
19
Wasilla, Alaska
Brett Memorial Ice Arena
Spring Ice Show
29Bloomington, Minn.
June 1 Sheraton Hotel
ISI/MIAMA Conference
& Tradeshow
JUNE
9-10
Acton, Mass.
Nashoba Valley Olympia
Ice Magic
16
Arlington, Texas
ICE at The Parks
Summertime 2007
AUGUST
DECEMBER
16
Arlington, Texas
ICE at The Parks
Holiday in the Park 2007
37
AND
ANOTHER
THING...
by Patti Feeney
ISI Managing Director, Member Programs & Services
W
hat a wonderful ride it’s been! For nearly 10 years I
have had the greatest job in the world, surrounded
by the most wonderful people in the world. It is so
appropriate that, as I believe that skating should be fun, I’ve
had a blast. In spite of long hours and stacks of work, I wouldn’t have changed a thing.
It was with great joy that I grew up in skating. Early on
I decided that I wanted to give back to the sport that gave
me so much. Voila! I discovered the ISI. And in an effort to
give back, I only received more.
There have been many milestones during my nine-plus
years here. Among them, ISI has:
• Moved to a new home in Dallas
• Added the ISI Synchronized, Adult and Artistic Championships
• Developed our first Web site
• Created a new logo and image
• Introduced the Benton Wilcoxon, Great Skate, Frank J.
Zamboni, Erika Amundsen, national and district awards
• Developed a new ISI hockey membership
• Created the iAIM education and certification program
• Started the new Special Skater program
• Rebranded the ISI learn-to-skate program to weSKATE
• Introduced the weSKATE National Instructor Training
Program
• Launched judges’ certification and iAIM programs
online
I will carry with me fond memories of all the events
I’ve been involved in, all the committees I have served on,
all the conferences and tradeshows I’ve attended — but
most of all, the people I’ve known. I will always remember
the staff members with whom I have had the privilege to
work alongside, the members and volunteers who have
worked so hard and especially the skaters who have
brought such a smile to my face.
Under the leadership of our executive director, Peter
Martell, a friend for more than 20 years, I see the ISI accomplishing great things in the future. I’ve accomplished everything that I wanted to, and now is the time for me to bid you
farewell. I am privileged to have worked with people to
whom it’s so difficult to say goodbye.
My plans for the future include exploring the world with
my husband, Mike, on our sailboat. After the years I’ve spent
in an ice arena, it is only natural for me to chase the sun.
Those of you who reside on the coast will probably continue
to see me when I’m in need of the friends I surely will miss.
“May the road rise up to meet you, may the wind be ever at
your back. May the sun shine warm upon your face and the rain
fall softly on your fields. And until we meet again, may God hold
you in the hollow of his hand.” (Traditional Irish blessing)
38
2007
“We would not accept anything else other than Mondo products.
Sport Impact is a superior product, it withstood many years of
skate traffic, it is easy to clean and requires low maintenance.
It is the best product we have found for all of our centers.
We have it everywhere in our ice arenas as well as in our fitness
centers. We are extremely pleased with Mondo's Sport Impact.
It is now our standard!!”
J e f f P e y t o n , F a c i l i t y M a n a g e r, W o o d b r i d g e M e m o r i a l A r e n a , C i t y o f Va u g h n
HIGH PERFORMING
S U R FA C E S
EXCEPTIONALLY DURABLE,
WITHSTANDS HEAVY ABUSE
FROM ICE SKATE BLADES
SUPERIOR LIFE-CYCLE COSTS
WITH PROVEN TRACK RECORD
LONG TERM
SOLUTIONS
LOW MAINTENANCE
(NO COATINGS)
ANTIBACTERIAL THROUGHOUT
(MINIMIZE RISK OF STAPH
INFECTIONS)
MEETS ADA REQUIREMENT
FOR SLIP RESISTANCE
(WET OR DRY)
RUBBER SPORT SURFACES
sales office: 800 441 6645
email: [email protected]
website: www.mondousa.com
ECO CHILL...THE NEW
ENERGY EFFICIENT ICE RINK
Today the effect of greenhouse gases on our environment combined
with current electrical and gas rates are the cause of serious concern
for all ice rink owners, operators and users.
ECO CHILL by CIMCO® is our newest, most energy efficient system available.
ECO CHILL begins paying back both the owner and the environment
the day the system starts.
ECO CHILL Overview
ECO CHILL is an engineered solution to lowering
energy costs in your facility. Using Cimco’s 90
years of expertise in the ice rink business,
ECO CHILL collects and recycles the energy used
to maintain the ice surface, providing abundant heating for the building; and hot
water for showers, underfloor heating, ice
resurfacing and snow melting,
as well as air conditioning services.
ECO CHILL is modular in nature, allowing the designer to choose those com-
ponents that best match the needs of your facility.
In all cases, quality ice is the number one priority
of an ECO CHILL system, ensuring your facility
users' satisfaction while you benefit from greatly
reduced energy costs.
ECO CHILL systems may entitle the
purchaser to municipal or other
government energy grants to assist
in the purchase of this
high performance product.
Over 4,500 ice surfaces installed around the world!
CIMCO REFRIGERATION
¤
1-800-263-3035
Hartford • Syracuse • Detroit • Mobile • Houston
Dallas/Ft. Worth • Salt Lake City • Phoenix
London, UK • Beijing, PR. China
Visit our website at www.cimcorefrigeration.com

Largest Arena Complex Expands

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