OPERATOR MANUAL TROUBLESHOOTING GUIDE

UltraMAX
COMMERCIAL SWIMMING POOL CLEANERS
OPERATOR MANUAL
TROUBLESHOOTING GUIDE
&
for
UltraMAX & UltraMAX Junior models
MADE WITH PRIDE
IN THE U.S.A.
PART# 82005
READ CAREFULLY BEFORE USING YOUR AQUAPRODUCTS COMMERCIAL POOL CLEANER
Movable Handle:
Your cleaner is equipped with a moveable Handle (A10200, A10203). For proper operation this Handle must be locked diagonally
across the top of the cleaner body.
Locking the Handles:
(with cleaner facing you)
1. Pull the right front Spring Lock (S1100) upward. Slide the right side of the Handle towards
you as far as it will go. Release to secure the Handle in place.
2. Pull the left rear Spring Lock upward, slide the left side of the Handle away from you as far
as it will go.
Release the Spring Lock to secure the Handle in place.
Location of the Power Supply Unit (transformer)
The Power Supply unit (A7066) should be placed in a sheltered area, at
least 12 feet away from the pool. Since the Power Supply is not waterproof, it should be sheltered from rain, snow and away from puddles
of water.
If there is a 115V, three prong Ground Fault Circuit Interruptor (GFCI)
socket outlet present, simply plug in the Power Supply cord into this outlet.
If necessary, a grounded 115V extension cord may be used to connect the
Power Supply to the closest GFCI electrical outlet. Ensure that the
electric outlet is properly grounded, as only then can the safety
insulation of the transformer be effective.
WARNING! A ground fault current interruptor (GFCI) must be installed
to protect your electrical outlet and prevent any possible electrical
shock.
To Operate your Cleaner:
1. Plug the Cable Assembly (A16125 or A16159) into the Power Supply.
2. While holding its Handle, completely submerse the Pool Cleaner in water.
3. While the Cleaner is submersed, gently tilt it side to side.
This will allow any trapped air to escape through the pump outlets. Then, with a gentle push, allow the Cleaner to sink to the
bottom of the pool.
NOTE: If the Cleaner does not sink to the bottom of the pool,it is a result of trapped air. This air must be removed for proper
operation. (Repeat step 3)
NOTE: It is important to always start the Cleaner’s operation only when it is immersed and on a level surface not an incline.
4. Uncoil the Cable Assembly and spread it over the pool water surface as evenly as possible. Make sure the Cable has no
tangles or kinks.
5. Plug the Power Supply into 115V (U.S.A.) grounded outlet and switch on Power Supply.
6. Optional Timer - if your Cleaner is equipped with a timer, first plug the Power Supply into the timer and then plug the timer into
a 115Vgrounded electrical outlet.
CAUTION: Do not power on the Cleaner if it is not fully submerged in the water. Operating your Cleaner outside the
water will cause costly damage and will result in loss of warranty.
CAUTION: Cleaner should not stay in the pool permanently. After the pool has been cleaned remove the Cleaner from
the water. Always remember to turn off the Power Supply and unplug it from the electrical outlet before taking the
Cleaner out fo the water.
RECOMMENDATION: In a hot climate we recommend that you allow the Cleaner to remain in the pool 15-25 minutes following the end of a cleaning cycle. This will allow all motors to cool completely.
WARNING! Cleaner Should Not Be Operated While People Are Swimming In The Pool!
Using The Remote Control Feature
Your Cleaner is equipped with a multi-directional wireless Remote Control Transmitter. This feature will enable you to guide
the Cleaner directly to areas of the pool requiring additional cleaning attention or for quick spot clean ups.
Depressing the Left or Right buttons will guide your Cleaner either LEFT or
RIGHT respectively for as long as the button is being pressed. When the button
is released, the machine will proceed straight ahead in the new direction. The
Forward / Reverse Button need only to be pressed once to effect a change in
direction, either FORWARD or REVERSE.
Forward
/Reverse
Turn
Left
Turn
Right
Wireless Remote
Control Transmitter
Troubleshooting - Should your Remote Control not function properly, first check the
battery within the Transmitter. If, after replacing the battery, the Remote Control
feature still does not function properly, contact your Aqua Products Tech Support at:
888-AQUATECH (278-2832) or via e-mail at [email protected]
MAINTENANCE AND ADJUSTMENT
Your Cleaner is virtually maintenance free. Since it is an robotic pool cleaner, it has very few moving parts to wear out. Here are
a few suggestions which will allow your Cleaner to perform at its optimum.
WARNING! Before any maintenance or adjustment to the unit is performed, the pool cleaner must be disconnected from the Power
Supply and the Power Supply must be unplugged from the electrical outlet to prevent damage to the Cleaner and possible personal injury!
Cleaning and Changing the Filter Bags
Your Cleaner is equipped with a highly efficient Filter Bag (8100, 8101, 8200 or 8201) the Dual-Body Cleaner has two Bags. The
Fine Filter (small pore Bag - 8100 or 8101) collects fine particles of dirt and debris including algae and bacteria. Much of this debris cannot be seen and may give the appearance that the Filter Bags are clean when in reality, they are not.
IMPORTANT NOTE: Most problems of poor performance are a result of dirty Filter Bags. If the Filter Bags become
clogged, the operation of the Cleaner will become sluggish and its vacuuming ability will be reduced. Although the Fine
Filter Bags may not appear dirty, they are capable of filtering out particulates 20 times smaller than what is visible to the
naked eye (i.e algae, bacteria etc.)
We recommend cleaning the Filter Bags whenever the Cleaner is removed from the water. Dirty bags left out of the pool
will dry out and become more difficult to clean. Should you use your Cleaner primarily to vacuum large debris like
leaves, we suggest using our Mesh Filter Bag (8200 or 8201).
To Clean The Filter Bag:
1. Unplug the Power Supply from the outlet.
2. Lay the Cleaner on its back and release the Bottom Lid Assembly (A9200X or A9201XC)
by pushIng outwards on the Lock Tab (towards the sides of the Cleaner).
3. Remove the Bottom Lid Assembly.
4. Remove the Filter Bag from the Bag support bars, turn the Bag inside out and wash off
all visible dirt with a garden hose or in a sink. Gentle agitation between your hands will
help remove the fine particles. Continue cleaning and squeeze gently until the rinse
water is clear. If necessary, machine wash in cold water only. No detergent or mechanical
drying.
CAUTION: DO NOT USE DETERGENT OR DRY THE FILTER BAG IN A CLOTHES
DRYER!
5. When clean, refit the Bag. Fine Filter Bags should be refitted with the felt-like surface
on
the inside and the Small Label on the bag should be positioned in the center of the long
side
of the Bottom Lid Assembly.
6. The small grommet holes in the Bag are used to allow bypass to help avoid damage to
motor and should be positioned at the corner of each Bag support bar.
7. Re-install Bottom Lid Assembly in the Cleaner’s body and lock in place.
IMPORTANT NOTE: Be sure that all Lock Tabs snap closed and that there are no
obstructions (i.e Filter Bag) ensuring a completely closed Bottom Lid Assembly.
Fig.2
Bottom Lid
Assembly
Lock Tabs
Filter Bag Open
Small
Label
Corner
Gromet
Hole
Filter Bag and Bottom Lid Assembly
Ready To Re-install
Changing Molded Rubber Scrubbing Brushes:
Depending upon how frequently you use your Cleaner, it will be necessary to replace the Brushes (SP3002BM4 or SP3002) when they wear
out. Tired and worn out Brushes will impede Cleaner’s scrubbing ability
and overall performance.
1.Remove old Brushes by cutting the long tabs with scissors.
2.Wrap the new Brush around the Wheel Tube (A38200, A38201 or
A38200MG).
3.Carefully pull the long triangular tabs through their corresponding slots.
CAUTION: Gently tug each tab to the left then to the right to make
sure they are all the way through the slits and are secure. Pulling
the tabs straight through the slots may cause them to tear.
If your Cleaner is equipped with PVA Brushes for better performance in
tiled, fiberglass or slippery surfaced pools, call Aqua Products Tech Support
for assistance in changing out worn PVA Brushes;
(888 AQUATECH/278-2832) or e-mail [email protected].
Changing The Drive Belts:
After a number of months or years (depending on usage & pool
chemistry) the Drive Belts (two at each end behind the Side
Plates - SP3400B6H) will stretch. To maintain optimum
performance these will require periodic replacement.
CAUTION: If “shocking” water be sure to remove Cleaner
prior and allow at least 24 hours for dilution before returning
Cleaner to water.
1. Remove Drive Tracks (3200 or 3201).
2.Turn Cleaner upside down and remove Bottom Lid
Assembly.
3. Locate the four Screws (SP3401) on Drive Motor
(A8523SL or A8524BBSL) side, which holds Side Plate in place.
NOTE: Before removing the Screws, notice how the
Drive Belts are positioned for re-assembly.
4. Remove old Belts and replace them, being
careful to properly position the replacement Belts. Each Belt
must be pressed against Stepped Sleeve Roller (3500) for
proper tension.
5. To re assemble, reverse steps 4 through 1.
6. Repeat this entire procedure on the other side of your Cleaner.
Keeping Your Cleaner Clean:
1. Although your Cleaner is made primarily of corrosion resistant materials, a good cleaning of the entire Cleaner with fresh water after
each operating cycle will add years of trouble free operation and extend the life of its wear and tear parts.
2. From time to time, pine needles, string or other foreign materials may lodge themselves around the Propellers (4400) located on top of
the Cleaner. Unplug the Cleaner from the Power Supply. Simply remove the Screws (2260) holding each Outlet Top onto the top of the
Cleaner then gently remove any debris from the Propellers. The Propellers should also be removed for cleaning underneath.
This can be done by pulling the Propeller upward. When reassembling the Outlet Top DO NOT OVERTIGHTEN as it may fracture
Outlet Top area.
Storage Of Your Cleaner:
Do not allow your Cleaner to stay in the pool when not in operation. Chlorine and/or rays will prematurely wear the Cleaner and its
components. Storing your Cleaner on its side or on optional Ultrakart will allow adequate drainage. Keep your Cleaner out of direct sunlight when not in use. NOTE: Always unplug the Cleaner when not in use.
Service Your Cleaner:
Your Cleaner uses the newest and most advanced electronic Drive Motors and brushless Pump Motors (A6010U). Should there ever be
a problem with either the Pump or Drive Motors, do not attempt to investigate or repair yourself. Doing so may cause costly damage and
will result in loss of warranty.
Call Aqua Products Technical Service Department at (888-AQUATECH/278-2832) or e-mail [email protected]
No Miracles:
Although your Cleaner is a technically advanced robot, it must be understood that it will not perform miracles... there are just some small
areas of the pool that may not be cleaned. Don’t be alarmed if your Cleaner doesn’t vacuum dirt that may be trapped in corners, crevices
or hard to reach areas. Simply brush the dirt into an open area and it will be vacuumed by your Cleaner. To maximize the cleanliness of
your pool use the Cleaner on a daily basis. Most large commercial pools that are exceptionally dirty with algae, leaves, etc. may require a
number of cleaning cycles to do the job.
Troubleshooting Guide
PLEASE CHECK THE FOLLOWING BEFORE CALLING YOUR SERVICE CENTER or AQUA PRODUCTS
WARNING! Before troubleshooting the pool Cleaner must be disconnected from the Power Ssupply and the Power Supply
must be unplugged from the electrical outlet to prevent damage to the Cleaner and possible personal injury!
PROBLEM
1 Cleaner does not pump water or move
2 The Cleaner does not pump water all, or
pumps slowly but moves
3 Cleaner does not move but does pump water
4 Cleaner does not pick up dirt and debris
THINGS TO CHECK
a) Check to see if electric outlet has power.
b) Check if Power Supply is plugged into a grounded outlet and the
Cable Assembly is plugged into the Power Supply.
c) Switch the Power Supply off and on a few times.
Allow 30 seconds between “on” and “off”.
d) Replace the old Power Supply Fuse with a 250V/5 amp “slow
blow” Fuse.
a) Check to see if Propeller is seized due to accumulation of hair or
debris on the Propellers. Remove the top Screws on each Outlet
Top and clean the Propeller. When reassembling the Outlet Top
do not overtighten the screws.
b) Check to see if the Filter Bag is thoroughly clean. Clean as necessary.
c) Insure that the Intake Valves (9305BL) on the underside of the
Bottom Lids are free to open and close. They should not be
stuck to the body of the Bottom Assembly. These Valve flaps allow
the entry of water and debris. Clean and free the flaps if necessary.
d) If a, b and c are negative, check the Pump Motors. If they are
not functioning, call Aqua Products Tech Support:
(888) AQUATECH/278-2832 or e-mail [email protected].
a) Check to see if forward/reverse motion is obstructed by foreign
matter - hair, debris, etc. on Drive Belts or Drive Tracks
or is there an entanglement with the Cable Assembly.
Clean as necessary.
b) Check if Drive Belts or Drive Tracks have slipped out of place.
Also check for proper tension of Drive Belts and Drive Tracks.
If necessary replace Belts or Tracks.
c) Check for loose Drive Motor connections.
d) If a, b and c are negative, check the master and slave Motors.
Contact Aqua Products Tech Support for assistance:
(888)AQUATECH/278-2832 or e-mail [email protected].
a) Check #2a and b of this guide.
5 Cleaner does not seem to cover the entire pool a) Most likely a thorough cleaning of the Filter Bag is needed.
b) Check to see that the Cable Assembly is properly spread out and
is untangled.
c) Allow the Cleaner to run for an additional cleaning cycle.
d) After following instructions a, b and c, if there is still a problem,
contact Aqua Products Tech Support for specific additional assistance:
(888)AQUATECH/278-2832 or e-mail [email protected].
6 Remote Control does not operate properly
a) Make sure that you activate the Remote Control no more than 30
meters (100 feet) away from the Power Supply).
b) Check the battery in the Remote Control Transmitter.
c) If there is still a problem with the Remote Control function of
your Cleaner, contact Aqua Products Tech Support for assistance:
(888)AQUATECH/278-2832 or e-mail [email protected].
NOTE: The drive motors and pump motors have electrical quick connectors to permit easy replacement.
The electrical main cable also has quick connectors.
WARNING: The Power Supply Cord can only be replaced with the aid of special purpose tools normally
available only to Authorized Aqua Products Dealers, Distributors and Service Centers.
PROBLEM
7 The Infrared Sensor is not working
(The Cleaner is not sensing walls and
Reversing direction)
THINGS TO CHECK
Because of the angles of your pool’s bottom and sides, the
Infrared Eye (Sensor) may not be “seeing” the wall or obstacle in time
to reverse the Cleaner’s direction and may require adjustment.
a) To adjust the sensor loosen the two Screws on the Sensor
Bracket. These Screws are located by the Infrared
Sensor on the side of the Cleaner.
b) Move or adjust the Sensor to the desired position.
c) Tighten the Screws again so the Sensor will not move.
If the Infrared Sensor does not operate properly, it is not
always the fault of the Infrared Eye, but rather maybe is the fault of
the Drive Motor electronics.
a) Remove the Cleaner form the water and place it in a
horizontal position.
b) Remove the external Infrared “eye” but don’t disconnect it.
Then, put your hand in front of the “eye” if the Cleaner
reverses, the “eye” is working. If no, contact Aqua Products
Tech Support for assistance: (888)AQUATECH/278-2832
or e-mail [email protected]
* The Infrared Sensor is an option installed at the time of
manufacture and can not be added afterwards.
8 The Cleaner consistently pulls to the
left or right
The standard Cleaner model has the Cable Assembly installed in the
middle of the Cleaner with the help of a rope and a metal Locator
Block.
If the Cleaner circles (turns) to the left or to the right when it cleans
during automatic programming (not with Remote Control) please
check and adjust:
a) That the Cable Assembly is spread out and untangled.
b) If step (a) was done and the Cleaner still turns (too
much), loosen the Screw in the center of the Locator Block
and slide the Cable Assembly to the side opposite of the
direction in which the Cleaner is turning.
Handle
Rope
Locator
Block
Cable
Assembly
Example: If the Cleaner is turning to the right, slide the Cable Assembly with the Rope to the left side. Then re-tighten the Screw in
the Locator Block to secure the Rope and the cable Assembly in this
new position.
PARTS LIST
ULTRAMAX / ULTRAMAX JUNIOR
1
1
2
3
4
5
5
6
7
8
8
9
9
10
11
12
12
12
12
13
14
15
16
17
18
18
18
18
19
20
21
21
21
22
23
24
25
26
A10203
A10200
S1100B
1105
1614
A16125
A16159
1638
2112
A22201-UJR
A22200NOHOLE
2224
2224
2007C
2240B
A2240S
A2240S
A2240S
A2240S
2251
2260
2600
2700
2702
SP3002BM4
SP3002B
SP3008A
SP3009
S3103
3104
3200
3201
3203
2675
3302
S3400B6H
3401
3402
8307
Handle Assembly (Blue/White) - UMAX Jr.
Handle Assembly (Blue/White) - ULTRAMAX
Bracket for Handle Assembly (Blue)
Screw (10-32 x 7/8” phil-pan head) for Handle Bracket
Shrink Tube (1.5” wide x 3.5” long) - for Cable Assembly connection to Cleaner
Cable Assembly (9-wire, 120 feet)
Cable Assembly (9-wire, 150 feet)
Plug for Cable Assembly (9-pin, female) - only for Cable end to Power Supply
P-Clip (stainless steel)
Body Assembly (with all necessary holes drilled) - UMAX Jr.
Body Assembly (with all necessary holes drilled, set of 2) - ULTRAMAX
Shell (Beige) - for on top body assembly - UMAX Jr.
Shell (Beige) - for on top body assembly - ULTRAMAX
I.R Sensor (5-pin plug connection, set of 2) ** reorder individually
Outlet Top/Bottom (set of 2) ** reorder individually
Junction Box Assembly - UMAX Jr. .I.R.
Junction Box Assembly -(standard) UMAX
Junction Box Assembly -(standard) UMAX Jr.
Junction Box Assembly - UMAX I.R.
Screw (8-18 x 3/4” phil-pan head) - set of 4 for Pump Motors
Screw (6-24 x7/16” phil-bev head) - for Outlet Top, P-Clips & H-Float
Bushing for Side Plate (3 for each Side Plate)
Screw (8-18 x 11/16” phil-bev head) - for Drive Motors
Screw (6-24 x 11/16” phil-bev head) - for Filter Screen
Molded Rubber Brushes (Blue, 2 pairs) - UMAX Jr. ** reorder in pairs
Molded Rubber Brushes (Blue, set of 4) - ULTRAMAX ** reorder in pairs
PVA Brushes (Light Blue, set of 4) - UMAX Jr. ** reorder in pairs
PVA Brushes (Light Blue, set of 4) - ULTRAMAX **reorder in pairs
H-Float with plastic holder and mounting screws
Side Pocket Float (pair)
Drive Track (Black)
Drive Track (Blue)
Drive Track with Traction Tabs (Blue)
Guides for Model “G-Tooth” Drive Track (Blue, set of 4)
Drive Belts (Brown, set of 4) **reorder in pairs
Side Plate (Blue with 6 holes)
Screw (10-32 x 2-1/8”, set of 8) - for securing Side Plate to Body Assembly
Lock Nut (10-32 x Hex, set of 8) - for use with all 10-32 Screws
Screw (10-32 x 2-1/4”, set of 8) - for securing lower sides 2 Body Assemblies
PARTS LIST
ULTRAMAX / ULTRAMAX JUNIOR
27
28
29
30
30
30
30
31
30
33
34
34
35
36
37
38
39
40
41
42
43
43
43
43
44
45
45
46
47
48
49
50
51
52
53
54
3500
3506
A3605
A38201
A38201MG
A38200
A38200MG
3603
4400
4613
5301
5300
7002
7005
A7066
SP7041
7102
7106
SP7140
7023
8101
8100
8201
8200
A8325
A8326
A9201XC
A9200X
SP9204BL
9305BL
11058
220114C
2303
7133
A8523SL
A8524BBSL
A8532V
A6010U
Small Roller (set of 4) ** reorder individually
Stepped Sleeve Roller (set of 4) **reorder individually
Pulley Assembly - Medium (2-3/4”)
Wheel Tube Assembly (set of 2 -UMAX Jr.)
Wheel Tube Assembly - Model “G” (set of 2 - UMAX Jr.)
Wheel Tube Assembly (set of 4 -ULTRAMAX)
Wheel Tube Assembly- Model “G” (set of 4 -ULTRAMAX)
Flay Nylon Washer (for around pin of every Wheel Tube end)
Propellor (for Pump Motor)
Spiral Pin (for end Drive Motor shaft)
Filter Screen (UMAX Jr.)
Filter Screen (ULTRAMAX)
Fuse (5 Amp, Slow-Blow)
Fuse Holder
Power Supply (9-pin)
Plastic Handle (for top of Power Supply box)
Power Cable (for Pwer Supply feed from wall)
Lighted Switch (for Power Supply operation)
Socket (9-pin, male)
Antenna (4”)
Filter Bag - Fine (UMAX Jr.)
Filter Bag - Fine (ULTRAMAX) - set of 2, **reorder individually
Filter Bag - Mesh (UMAX Jr.)
Filter Bag - Fine (ULTRAMAX) - set of 2, **reorder individually
Rope Assembly (for Handle Assembly) - UMAX Jr.
Rope Assembly (for Handle Assembly) - ULTRAMAX
Bottom Lid Assembly - UMAX Jr.
Bottom Lid Assembly - ULTRAMAX
Lock Tab (Blue, set of 4)
Plastic Vlave Flaps (Blue, for Bottom Lid in ULTRAMAX)
Retaining Ring (E-Clip
Remote Control Transmitter (yellow/black, 3 blue arrows)
Screw (for Lock Tabs, set of 4)
Lock Nut (for Lock Tabs Screws, set of 4)
Drive Motor (Master, Black) - standard
Drive Motor (Master, Black) - Beach Boy Air Sensor - (NEW)
Drive Motor (Slave, Green) - ALL CLEANERS
Pump Motor (SET OF 2) ** reorder individually
ALL METAL PARTS, SCREWS, NUTS FASTENERS MUST BE STAINLESS STEEL
OF A PARTICULAR GRADE OR HIGHER TO ENSURE CORROSIONLESS OPERATION
IN THE HARSH POOL ENVIRONMENTS.
If you think you have a warranty claim,
DO NOT RETURN TO YOUR DEALER
Contact Aqua Products to receive a
Return Merchandise Authorization Number
Phone: (888) AQUATECH / 278-2832
Web: www.AquaProducts.com/Service
E-mail: [email protected]