to Public - North Sydney Council

Transcription

to Public - North Sydney Council
 orth Sydne
ey Council
No
P
PUBLIC
C AMEN
NITIES STRAT
TEGY +
A
ACTION
N PLAN
N
Juune 2016
onybeare Mo
orrison Interna
ational Pty Ltd
d
Co
52
2-58 William Sttreet
W 2011
Eaast Sydney NSW
T: 8244 8888
15
5.058
North Sydney Council
PUBLIC AMENITIES STRATEGY +
ACTION PLAN
June 2016
Conybeare Morrison International Pty Ltd
52-58 William Street
East Sydney NSW 2011
T: 8244 8888
15.058
Rev
Date
Description
By
A
Feb 2016
Draft Final
AT
B
April 2016
Final (For Exhibition)
AT
C
June 2016
Final
AT
Chk
App
North Sydney Public Amenities Strategy + Action Plan
Contents
Executive Summary
 Key Issues
 Purpose of the Strategy
 Key Outcomes
 Key Recommendations
1
Purpose of the Study
 Definitions
2
North Sydney Local Government Area
 Description
 Infrastructure and Land Use
 Demography
3
Existing Public Sanitary Facilities
 Overview of Council’s Public Amenities
A. Location
B. Condition
C. Capacity
D. Universal access
E. Signage and wayfinding
5
Evaluation of Public Amenities in the North Sydney Local Government Area
A. LGA Western Precinct – Wollstonecraft, Waverton and Crows Nest
 Location of existing public toilets
 Gap analysis
 Additional toilets
8
B. LGA Northern Precinct – Cammeray and Cremorne
 Location of existing public toilets
 Gap analysis
 Additional toilets
C. LGA Eastern Precinct – Cremorne Point, Kurraba Pont and Neutral Bay
 Location of existing public toilets
 Gap analysis
 Additional toilets
D. LGA Central & Southern Precinct – North Sydney, McMahons Point, Lavender Bay, Milsons
Point and Kirribilli
 Location of existing public toilets
 Gap analysis
 Additional toilets
Key Strategic Outcomes
17
Strategic Objectives
1. Availability/ Location
2. Accessibility
3. Safety
4. Quality
5. Legibility
6. Ecologically/ Environmentally Sustainable Design (ESD)
7. Presentation
8. Connectivity
18
North Sydney Public Amenities Strategy + Action Plan
Design
 Design Requirements
20
Management
A. Risk management
B. Access management
C. Opening and closing times
D. Security measures
E. Cleaning
F. Reporting
G. Maintenance
H. Graffiti management
I. Syringe management
J. Reporting of incidents
K. Asset condition audits
21
Security
23
Special Events
 Portable toilets
 Accessible/ disabled toilets
24
Promoting Community Awareness
 National Public Toilet Map
 North Sydney Public Toilet Map
 Public Toilet Signage
25
Recommendations
1. Availability
2. Accessibility
3. Safety
4. Quality
5. Legibility
6. Ecologically Sustainable Design
7. Presentation
8. Connectivity
26
Strategic Action Plan
 Action Plan
 Summary of Actions
 Schedule of Actions
28
Guidelines for the Design of Public Toilets
 Design Principles
A. Location
B. Building design
C. Universal accessibility
D. Ecologically Sustainable Design (ESD)
E. Crime Prevention through Environmental Design (CPTED)
F. Signage
35
External Design Requirements
A. Location and siting
B. External lighting
C. External signage
D. Landscaping
E. Street furniture
40
North Sydney Public Amenities Strategy + Action Plan
Internal Design Requirements
A. Toilets to be provided
B. Toilet cubicle configuration
C. Design of toilet cubicles
D. Selection and construction of cubicles
E. Fitout of toilet cubicles
F. Lighting
42
Materials and Finishes to Public Toilets
 Exterior Finishes
 Interior Finishes
A. Wall surfaces
B. Floor surfaces
45
Fixtures and Fittings to Public Toilets
A. Toilet pans
B. Cisterns
C. Urinals
D. Basins
E. Tapware
F. Plumbing fixtures
G. Water supply
H. Ancillary fixtures and fittings
I. Hardware
46
Appendices

North Sydney LGA Public Amenities Plan

North Sydney LGA Western Precinct – Wollstonecraft, Waverton and Crows Nest

North Sydney LGA Northern Precinct – Cammeray and Cremorne

North Sydney LGA Eastern Precinct – Cremorne Point, Kurraba Point and Neutral Bay

North Sydney LGA Central & Southern Precinct – North Sydney, McMahons Point, Lavender Bay,
Milsons Point and Kirribilli
North Sydney Public Amenities Strategy + Action Plan
Executive Summary
North Sydney Council aspires to be the leading
edge in serving the community of North Sydney
by caring for its assets, improving the appearance
of its assets and delivering services to its people
in a financially, socially and environmentally
responsible manner.
The Council has identified its local government
area as a place that will attract events (such as
major regional and sporting activities, cultural
and entertainment activities) and aspiring to be
a destination of choice for international and
domestic visitors to Sydney.
Public amenities, in the form of sanitary facilities,
improve the quality of the public domain, its
pedestrian amenity and the liveability of the local
government area (LGA).
North Sydney Council owns, manages and
maintains over 35 public sanitary facilities in its
LGA. These are located in parks, reserves,
sporting fields, recreational and community
facilities, civic centres and car parks.
Key Issues
Key issues, expressed by the community, in
regard to public sanitary facilities include:

Location/ siting of toilets in key destinations –
such as transport nodes, retail areas and
public areas.







Design excellence
Safety
Accessibility
Sustainability
Maintenance
Asset management
Incorporation of other compatible uses
Key Outcomes
Key outcomes of the Strategy will:
 Provide direction on the appropriate location of
public toilets throughout the LGA.
 Ensure provision of well-distributed public
sanitary facilities – best practice being within
400m (5-10 minutes’ walk) of major transport
nodes, sporting, recreational, community and
retail facilities, tourist attractions, entertainment
precincts, public event spaces and major
gathering places.
 Provide design guidelines for public sanitary
facilities to be used throughout the LGA.
 Ensure the maintenance and cleaning of sanitary
facilities occurs to an appropriate standard.
 Encourage developments for public use (such as
shopping centres, community, institutional and
infrastructure facilities) to provide public sanitary
facilities in appropriate locations, in compliance
with Building Code of Australia requirements.

Availability and quality of amenities.

Presentation of amenities.

Universal accessibility.
 Implement a public toilet network through a
range of media to include compliant signage on
toilet doors, wayfinding signage from streets and
pathways that access the toilets, and toilet maps
at bus stops and public transport terminals.

Signage and wayfinding of facilities from the
public domain.
 Provide a 10 year action plan for the improvement
of public sanitary facilities throughout the LGA.

Safety of amenities in siting and lighting – to
enable surveillance.
Key Recommendations
Purpose of the Strategy
The North Sydney Public Amenities Strategy and
Action Plan provides a strategic framework that
will:

Continuously improve the LGA’s network of
public amenities.

Ensure that amenities are sited in locations
that best meet the community’s needs.

Ensure that amenities are designed to meet
best practice standards in:
All public amenities within the LGA are to fulfil the
following objectives of:
 Availability
 Accessibility
 Safety
 Quality
 Legibility
 Ecologically sustainable design
 Presentation
 Connectivity
1
North Sydney Public Amenities Strategy + Action Plan
Purpose of the Study
North Sydney Council has identified the need to
provide accessible, quality, clean and safe public
amenities in their LGA for the use of the
community and its visitors. The provision of
adequate and quality public amenities is an
integral part of the essential community
infrastructure and services that public users in the
LGA would expect to be available.
Public amenities, in the form of sanitary facilities,
improve the quality of the public domain, its
pedestrian amenity and the liveability of the local
government area (LGA).
The North Sydney LGA has over 50 amenities in
the form of sanitary facilities accessible to the
public. These facilities are owned and managed
by North Sydney Council, State authorities and
public organisations.
North Sydney Council specifically owns, manages
and maintains over 35 public sanitary facilities in
its LGA. These are located in parks, reserves,
sporting fields, recreational and community
facilities, civic centres and car parks.
In preparing the North Sydney Public Amenities
Strategy and Action Plan, existing public sanitary
facilities within the LGA were evaluated for their
siting, physical condition and compliance with
statutory building and access requirements. The
full inventory of public amenities include:

Stand-alone facilities in parks, sports fields
and open spaces.

Amenities integrated with public car parks,
community centres, libraries and
recreational/ sporting facilities.

Amenities within facilities that are publicly
accessible, but not owned and maintained
by Council – such as railway stations,
shopping centres, petrol stations, etc.
The Public Amenities Strategy and Action Plan
for the North Sydney LGA incorporates a
strategic framework that will:

Continuously improve the existing network
of public amenities within the LGA.

Ensure that the amenities are placed in
locations that best meet the community’s
needs.

Ensure that amenities are designed to meet
best practice standards in terms of:
 Design excellence
 Safety
 Accessibility
 Sustainability
 Maintenance
 Asset management
 Incorporation of other compatible uses
Definitions
“Public amenities” in this report refers to sanitary
facilities and change rooms that are directly
accessible to the public. These typologies include:

Bespoke/ specifically designed sanitary facilities

Automated public toilet which is a public toilet
containing one or more of the following features:
 Automatically operated doors
 Self-cleaning pan and/ or floor
 Fault and usage reporting
 Emergency sensors and security intercom
“Adequately located” amenities mean facilities
sited within reasonable walking distance (400m of
urban nodes), located in public places used or
visited by the community.
“Quality” means facilities that are in good
conditionally (functionally and aesthetically), are
clean and well-appointed with fixtures and fittings.
“Well-located and safe” means facilities that are
visible from the public domain, easy to find, have
wayfinding signage at key gathering places such as
approaches and entrances to the facility.
“Accessible” means facilities that are universally
accessible from the public domain of pathways,
car parking areas, streets and entrances, in
compliance with AS 1428.1-2009 – Design for
access and mobility.
“MKLAK” means Master Locksmith Access Key
System that enables people with disabilities to
gain 24/7 access to a network of public facilities.
2
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
N
North Sydne
S
ey Loc
cal Gov
vernm
ment A
Area
De
escription
Th
he North Sydn
ney LGA is lo
ocated directlyy on the
no
orthern side of
o Sydney Harrbour encomp
passing
2
an
n area of apprroximately 10
0 km (1,049 h
hectares).
he LGA has a population of
o over 70,000
0 people
Th
(70,339 – June
e 2014), with an
a average p
population
de
ensity of 56 persons/ hecta
are.
The LGA
A is bounded bby:
 Willou
ughby LGA – to the north
 Mosm
man LGA – too the East
 Sydne
ey Harbour/ P
Port Jackson – to the south
 Lane Cove LGA – to the west.
Refer to Figure 1.
Th
he LGA has a relatively afffluent commu
unity with
ab
bove average
e incomes.
Fig
gure 1: North Sydney
S
local gov
vernment area
he LGA includ
des the suburrbs of:
Th
 Cammeray
 Cremorne
P
 Cremorne Point
 Crows Nestt
 Kirribilli
 Kurraba Point







nder Bay
Laven
McMa
ahons Point
Neutrral Bay
North Sydney
St Leo
onards (part))
Wave
erton
Wollstonecraft
3
North Sydney Public Amenities Strategy + Action Plan
Infrastructure and Land Use
The North Sydney LGA is served by the key
transport infrastructure of Bradfield Highway, the
Pacific Highway and the Warringah Freeway, as
well as the North Shore railway line with stations
at Milsons Point, North Sydney, Waverton and
Wollstonecraft.
The LGA is both urban and green in character
comprising central business districts (CBDs),
smaller suburban business centres, high and low
density residential areas, and foreshore and
inland parklands.
The LGA has distinct retail and commercial
precincts to include:

North Sydney CBD (B3 Commercial Centre
and B4 Mixed Use zones)

Crows Nest (B1 Neighbourhood Centre zone)

Milsons Point (B4 Mixed Use zone) and
Kirribilli (B1 Neighbourhood Centre zone)

Military Road, Neutral Bay and Cremorne (B4
Mixed Use zone)

Blues Point (B1 Neighbourhood Centre zone)
Despite being only 10 km2 in area, LGA has a
wide range of recreational opportunities from
organised sports activities to passive recreation
(walking, swimming, etc.) with:

188 areas zoned for public open space (RE1
Public Recreation under North Sydney Local
Environmental Plan 2013), making up 15-20%
of the LGA’s open space. These open spaces
range from large parklands to neighbourhood/
pocket parks, as well as distinctive reserves
and foreshore parks fronting Sydney and
Middle Harbours.

7 parks with multi-purpose sports fields.

The Coal Loader site in Waverton (which is of
regional significance), located on the Sydney
Harbour foreshore between Balls Head Bay
and Berry’s Bay – comprising 2.8 hectares
(28,000m2) of open space.

An indoor sports centre (North Sydney Sports
Centre, Crows Nest).

An aquatic centre (North Sydney Olympic
Pool, Milsons Point).
North Sydney is additionally a popular tourist
destination – with the iconic Luna Park, the
northern pylons of Sydney Harbour Bridge, Coal
Loader parklands, foreshore parklands, Mary
MacKillop Place, Kirribilli House (Prime Minister’s
official Sydney residence) and Admiralty House
(Governor General’s official residence). The LGA
attracts large numbers of holiday makers during
event and festival periods.
Demography
North Sydney is culturally diverse with 36.5% of its
residents born overseas, with 28% of non-English
speakers.
Demographically, North Sydney has a large
residential population of between 25-44 years
which account for 44.8% of its population in 2011.
Almost half of its residents are aged between 2549 years.
Dominant family types in the LGA in 2011 are
couple families without children accounting for
56.8% and lone person households at 37.6%.
The North Sydney population is forecast to grow
from just over 70,000 people in 2014 to 76,861
people by 2031, with an additional 9,711 people
(14.46%) or an average of 0.71% per annum
change during this period.
Dwelling density is higher in North Sydney than in
other parts of Sydney, with:

25.7% residing in medium density dwellings –
compared with the 19.7% for the Sydney
average.

60.8% living in high density dwellings
(apartments) – compared with 20.7% for the
Sydney average.
Over 50,000 people travel to North Sydney for
work and study. There are 15,000 students
attending schools and tertiary institutions in the
LGA, with only 1 in 5 of students living in the LGA.
4
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
E
Existin
ng Pub
blic Sa
anitary
y Facillities
Lo
ocation and
d Ownership of Public
c
Am
menities/ Sanitary
S
Fac
cilities
The
e North Sydn
ney LGA has over 50 amen
nities in
the
e form of sanitary facilities accessible to
o the
pub
blic, sited in various
v
locatio
ons in:
A. Public parrks and open spaces
Ovver 26 public sanitary
s
facilitties, owned a
and
ma
aintained by North
N
Sydney
y Council, are located
in p
parks, reserves and sports
s fields. Thesse are
cle
eaned daily, at
a a minimum by Council
con
ntractors. A number
n
of the
ese toilets are
e
auttomated public toilets.
ese are gene
The
erally open 7 days
d
a week during
dayylight hours.
Key Community Co
oncerns
The key concerns in reggard to sanitary facilities,
raised by th
he communityy include:

Locatio
on – with poteential lack of amenities
a
in
key pub
blic destinationns such as transport
nodes, retail
r
areas a nd parklands
s.

Quality of amenities – which inclu
ude quality off
building, availability aand functiona
ality of fixturess,
fittings and
a sanitary aaccessories.

Presenttation of ameenities – whic
ch include
cleanliness, maintenaance regime,, avoidance of
o
odour, presence
p
of tooilet paper, etc.

Access
sibility of ameenities – requ
uiring
compliance with DDA
A requiremen
nts.

Safety of
o siting – reqquiring compliance with
Crime Prevention
P
thrrough Environ
nmental
Design (CPTED) prinnciples.

Wayfind
ding of and ssignage to am
menities –
requiring
g provision off universally recognisable
r
signage
e to all amenitties and to ac
ccessible/
disabled
d toilets in com
mpliance with
h AS 1428.12009.
B. Communitty facilities (Council ow
wned),
libraries, museums
m
an
nd car parks
s
14 publically accessible sanitary facilities are
wned by North
h Sydney Cou
uncil. These a
are wellow
ma
aintained, safe
e and secure facilities. Ho
ours of
ope
eration are ge
enerally restricted to hourss of
ope
ening of the associated
a
facilities.
C. Sports cen
ntres
Sanitary facilitie
es are located
d in the 2 spo rts
faccilities owned by North Syd
dney Council – at the
No
orth Sydney In
ndoor Sports Centre and N
North
Syd
dney Olympicc Pool. These are accesssible
durring the facilitties’ opening hours.
D. Railway sttations
4 ssanitary facilitties located in
n railway stati ons
witthin the LGA at:
a
 North Sydne
ey
 Milsons Poin
nt
 Waverton
 Wollstonecra
aft
P1: Anderson Park, Neutral Bay
On
nly North Sydn
ney Station has a disabled
d toilet.
The
ese toilets are open when the stations are in
ope
eration.
E. Retail cen
ntres and petrol outlets
Public toilets are
e provided in large shoppiing
ntres. At leasst 5 public toilets are locatted in
cen
keyy shopping ce
entres and pe
etrol stations in the
LG
GA. These are
e accessible when the faccilities
are
e opened.
P2: Cremorn
ne Reserve, Creemorne
5
North Sydney Public Amenities Strategy + Action Plan
Overview of Council’s Public Amenities
Public amenities/ sanitary facilities owned by
Council, State and under other management
companies comprise both stand-alone amenities
and amenities integrated with community and
recreational (including sporting) facilities.
51 public amenities were inspected and evaluated
for the following elements:
A. Location
Public toilets within the LGA are located in:
 Parklands and
Council owned and
managed
26
 Recreational
facilities
Council owned
2
 Community
facilities
Council owned
14
sports fields
 Shopping centres Independently
and petrol outlets owned & managed
5
 Railway stations
4
State owned and
managed
B. Condition
Evaluation of the sanitary facilities included the:
 Condition of the facility
 Availability of sanitary accessories
 Availability of accessible/ disabled toilet
Public amenities vary in condition with:
40 sanitary facilities:
In Good
condition


Requiring general maintenance
and little to minor rectification
works.
7 sanitary facilities:
In Fair
condition
Requiring moderate upgrading
and refurbishment, with some
general maintenance.
4 sanitary facilities:
In Poor
condition
C. Capacity
The provision of adequate numbers of public
toilets is the capacity of the facility. There is no
capacity requirement by the Building Code of
Australia for toilets that are not part of a building of
another use.
The number of pans provided in a public toilet will
be informed by the expected usage of the facility.
Where it is expected that high numbers of people
will be using the facility, resulting in long waiting
times, additional pans should be considered.
Community feedback should be encouraged to
address any deficiencies in the supply of toilet pans.
D. Universal access
These have been evaluated for their proximity to
each other (within 400m radius), locational
visibility and CPTED features, availability of
wayfinding signage and universally recognisable
identification signage to each toilet.

2 buildings, in which these facilities are located,
are in poor condition.
Requiring substantial upgrading
and refurbishment works. These
buildings may require demolition,
if the cost of rectification
outweighs reconstruction works.
The majority of public amenities have accessible/
disabled toilets. Only 15 toilets or change facilities
at the 51 sites are equipped with a disabled toilet
(approximately 15%).
These accessible sanitary facilities were visually
evaluated for general compliance with AS 1428.1,
but as the disabled toilets have been constructed
over a period of time, the toilets may be compliant
with earlier versions of the standard. The facilities
have not been fully assessed for compliance with
AS 1428.1-2009 in terms of:

Size of compartment, clear distance of fixtures;

Clear widths of door openings;

Correct location and heights of handrails;

Compliance of basin and associated plumbing
to the current AS 1428.1;

Compliance of location and heights of
accessories such as mirrors, hand dryers/
paper towel dispensers, toilet roll holders, etc.;

Compliance of toilet suite accessories and door
handle;

Signage, etc.
Disabled toilets were additionally assessed for
their compliance in the ability to achieve an
accessible path of travel from the public domain of
street, car park or pedestrian path.
6
North Sydney Public Amenities Strategy + Action Plan
Council has been implementing the MLAK system
to disabled toilets. It is an innovative, universal
key system that enables people with disabilities to
gain 24/7 access to a network of public facilities.
For location of North Sydney LGA’s existing public
amenities – refer to Figure 6.
The system is available only to people with a
disability, ageing and disability support
organisations. People with a disability are able to
purchase a MLAK master key which will open all
facilities fitted with this specially designed lock.
MLAK keys are purchased from the Master
Locksmiths Association of Australia. To locate
specific locksmiths with these locks, access their
website at www.masterlocksmith.com.au.
The keying system ensures that the facilities meet
the requirements for use by people with a disability
and maintain a high level of cleanliness.
E. Signage and wayfinding
Public amenities classified as in “Good” condition
have signage to toilet doors of written and
pictogram signs. Amenities in “Fair” or “Poor”
condition generally lacked compliance in door
signage.
Wayfinding to public amenities in most instances
was poor, with lack of direction at the entrance to
parks and on park identification signs.
F. Hours of operation
Hours of opening/ operation of the sanitary
facilities have been recorded. These were
evaluated for their capability to address user
needs. Extension of hours will be considered by
Council in regard to safety, security and potential/
anticipated vandalism issues.
7
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
E
Evalua
ation of
o Public Am
menitie
es in th
he
N
North Sydne
S
ey Loc
cal Gov
vernm
ment A
Area
A
A. LGA Wes
stern Precinct
– Wollsttonecraft, Waverton
W
a
and
Crows
s Nest
Lo
ocation of existing public toilets
Additional toilets
Th
he Western Precinct
P
of the
e North Sydne
ey LGA
is generally we
ell serviced by
y public sanita
ary
faccilities located at:
Additional toilets, to provvide increase
ed public
amenity, co
ould be considdered in:

Foreshore parklands
p
at:
 Berry Islland Reserve
e
 Balls He
ead Park
 Waverto
on Park and Oval
O

Interior parkklands of:
 Brennan
n Park, Wollsttonecraft
 St Thom
mas Rest Park
k, Crows Nesst

Railway sta
ations of:
 Wollston
necraft
 Waverto
on
 St Leona
ards (not with
hin the LGA), but at
its north-western periimeter.

sed facilities a
at:
Communityy/ publically us
 Hume Street
S
car park, Crows Nesst
 North Sydney Indoorr Sports Centtre,
Crow’s Nest
 Crows Nest
N
Commun
nity Centre

Badangi Reserve, Trryon Avenue,
necraft – locaated at the no
orthern
Wollston
foreshore of Balls Heead Bay
(Potential New Site 1 – P3)

Pocket park located oon the south--western side
e
of the Pacific Highwaay (east of the
e Mater
Hospital) and west off North Sydne
ey Girls’ High
h
School (zoned
(
RE1 uunder NSLEP
P 2013)
(Potential New Site 2 – P4)
These open
n space areass/ parks are generally
g
in
visible and publicly acceessible locatio
ons.
Refer to Fig
gure 2
Ga
ap analysis
Sa
anitary facilitie
es are desired to be locate
ed at not
mo
ore than 5-10
0 minutes wallking distance
e
(approximatelyy 400m) from each other, a
and from
ke
ey transport ro
outes and destination nod es.
he southern portion
p
of the Western Pre cinct
Th
(in
ncluding foresshore headlan
nds/ peninsullas) and
the
e northern po
ortion of this Precinct
P
(St L
Leonards
an
nd Crows Nesst) are adequately serviced
d by
sa
anitary facilitie
es accessible
e to the publicc.
P3: Bandang
gi Reserve, Wol lstonecraft
ghway
he precinct so
outh-west of the
t Pacific Hig
Th
is poorly servicced. However, these comp
prise
g both
prredominantly mixed use prrecincts along
sid
des of the Pa
acific Highway
y with residen
ntial
prrecincts beyon
nd.
P4: Pacific Highway
H
pocket park, Crows Ne
est
8
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
Fig
gure 2: LGA Western Precinct – Wollstonecra
aft, Waverton an
nd Crows Nest: Amenities netw
work
9
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
cinct
B.. LGA Norrthern Prec
– Cammeray and Cremorne
C
Lo
ocation of existing
e
pub
blic toilets
Additional toilets
Th
he Northern Precinct
P
of the
e North Sydn
ney LGA
is generally we
ell serviced by
y public sanita
ary
fa
acilities locate
ed within the:
Additional toilets,
t
to provvide increase
ed public
amenity, co
ould be considdered in:
 Parks and reserves
r
of:
 Tunks Park,
P
Cammerray
 Green Park,
P
Cammeray
 Cammeray Park (sou
uth-eastern po
otion),
Cammeray
 Primrose
e Park, Crem
morne – along the
southern
n foreshore of Willoughby Bay
 Communityy facility of:
 Cremorn
ne Early Child
dhood Centre
e
 Independen
nt public facility of:
 Coles Exxpress, Camm
meray
Ga
ap analysis
Sa
anitary facilitie
es are desired to be locate
ed at not
mo
ore than 5-10
0 minutes wallking distance
e
nd from
(approximatelyy 400m) from each other an
ey transport ro
outes and destination nod es.
ke
Th
he majority off the Northern
n Precinct is
ad
dequately serrviced by saniitary facilities
acccessible to th
he public. Th
here are pockkets
wiithin the preciinct poorly se
erviced by pub
blic
menities at:
am
 Cremorne
mmeray, soutth-west
 Southern prrecinct of Cam
of the Gore Hill Expressw
way.

Anzac Park,
P
Anzac A
Avenue, Cam
mmeray –
located at the westerrn side of the Expresswayy
(Potential New Site 1 – P5)

Fred Hu
untley Reservve, Hamilton Avenue,
A
Camme
eray – locatedd at the north--western side
e
of Camm
meray. Fred Huntley Reserve has
playground equipmeent, seats and
d tables
(Potential New Site 2 – P6)

Lodge Road
R
Park, E llalong Road, Cremorne –
the park
k has playgroound equipme
ent, seats and
d
tables (Potential New
w Site 3 – P7)

et, Cremorne –
Brightmore Reserve,, Young Stree
the rese
erve has a plaayground and
d learner cycle
track. New
N
toilets arre proposed in the vicinity of
the track in the 20155/ 16 financial year
(Potential New Site 4 – P8)
These open
n space areas
as/ parks are generally
g
in
visible and publicly acceessible locatio
ons.
Refer to Fig
gure 3
P5
5: Anzac Park, Cammeray
P6: Fred Hun
ntley Reserve, C
Cammeray
P7
7: Lodge Road Park, Cremorne
e
P8: Brightmo
ore Reserve, Crremorne
1
10
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
Fig
gure 3: LGA No
orthern Precinctt – Cammeray a
and Cremorne: Amenities netw
work
11
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
C. LGA Eas
stern Precinct
C
– Cremo
orne Point, Kurraba P oint
and Ne
eutral Bay
Lo
ocation of existing
e
pub
blic toilets
Additiona
al toilets
Th
he Eastern Precinct of the North Sydne
ey LGA
is not well servviced by public amenities d
due to
al nature of p
precinct.
the predominantly residentia
Sa
anitary facilities are locate
ed within the:
Additional toilets,
t
to prov
ovide increase
ed public
amenity, co
ould be consiidered in:

May Gibbs Place, ccorner of Barrry Street and
Cheal Lane – with a new public sanitary faciliity
being constructed
c
((Potential New
w Site – P9)

Kurrab
ba Reserve, K
Kurraba Road
d, at the
Kurrab
ba Point peninnsula – the re
eserve is a larrge
open fo
oreshore areaa with views and access to
o
Sydney Harbour. T
The reserve is
s accessible by
b
bus or car, but with limited on-street parking.
Facilities include a llaunching ram
mp for small
water craft
c
(Potentiaal New Site 2 – P10)
nt public facilities of:
 Independen
 Big Bear Shopping Centre,
C
Neutra
al Bay
 Coles Exxpress, Neutrral Bay

Prior Avenue
A
Reserrve, Prior Ave
enue,
Cremo
orne – a smal l reserve with
h playground
equipm
ment, surrounnded by reside
ential
properrties (Potentiaal New Site 3 – P11)
Ga
ap analysis

Sirius Street
S
Park, M
Milson Road, on the
westerrn side of Creemorne Point – the park
has pla
ayground equuipment, seatts, tables and
d
harbou
ur views (Poteential New Site 4 – P12)

Ilbery Reserve
R
Parkk, Barry Stree
et, Neutral Ba
ay
– the park
p
has play equipment, tennis
t
court,
seats and
a tables (P
Potential New Site 5 – P13)
 Parks and reserves
r
of:
 Forsyth Park (westerrn side), Neuttral Bay
on Park (south
hern side), Ne
 Anderso
eutral
Bay
 Cremorn
ne Reserve (s
southern tip o
of
peninsula), Cremorne
e Point
 Communityy facility of:
 Neutral Bay Commun
nity Centre
Sa
anitary facilitie
es are desired to be locate
ed at not
mo
ore than 5-10
0 minutes wallking distance
e
nd from
(approximatelyy 400m) from each other an
ke
ey transport ro
outes and destination nod es.
Th
he western an
nd northern areas
a
of the E
Eastern
Prrecinct are ad
dequately serviced by publlic
sa
anitary facilitie
es accessible
e to the publicc. The
following easte
ern areas of th
he Eastern Prrecinct
arre poorly servviced by public amenities, o
of:
 Neutral Bayy East
 Kurraba Point
 Cremorne Point
P
These open space areaas/ parks are generally in
visible and publicly acceessible locatio
ons.
Refer to Fig
gure 4
P9: May Gibbs Place, Neutra
al Bay
P10: Kurraba Reserve, Kirribilli Point
P11: Prior Ave
enue Reserve, Cremorne
P12: Siriius Street Park, Cremorne
1
12
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
Fig
gure 4: LGA Ea
astern Precinct – Cremorne Po int, Kurraba Point and Neutral Bay: Amenitiess network
13
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
ntral & Sou
uthern Prec
cinct
D. LGA Cen
– North Sydney,
S
Mc
cMahons P
Point,
Lavender Bay, Milsons
M
Poi nt and
Kirribilli
Lo
ocation of existing
e
pub
blic toilets
Additiona
al toilets
Th
he Central an
nd Southern precinct
p
of the
e North
Syydney LGA iss well serviced
d by public sa
anitary
faccilities located within the:
This precin
nct is generallly well service
ed by public
amenities, except for thee Kirribilli hea
adland.


p
and res
serves of:
Foreshore parks
 Kesterto
on Park, Kirrib
billi
 Milsons Park, Kirribilli
 Brennan
n Park, Milson
ns Point
 Bradfield
d Park (North
h and South), Milsons
Point
 Quiberee Park, Lavender Bay
Point
 Blues Po
oint Reserve,, McMahons P
Interior parkks and sports
s fields of:
 North Syydney Oval
 St Leona
ards Park

Communityy/ publically us
sed facilities o
of:
 North Syydney Day Ca
are Centre
 McMaho
ons Point Com
mmunity Cen tre
 North Syydney Community Centre
 North Syydney Council Administrattion
Building
 Stanton Library
 Civic Pa
ark
 Don Ban
nks Museum

Independen
nt public facilities of:
 Greenwo
ood Plaza
 Berry Sq
quare

Additional toilets
t
to provvide increased public
amenity to the headlandd could be considered in:
 Small pocket park/ reeserve at the approach to
Beulah Street Wharff, Kirribilli – th
he park is,
er, not universsally accessib
ble and only
howeve
accesse
ed by stairs frrom the stree
et to the
foreshore, but is at a public transport stop
(Potential Site 1 – P114)
Refer to Fig
gure 5
P13: Ilbery Reserve,
R
Neutraal Bay
Railway sta
ations of:
 North Syydney
 Milsons Point
Ga
ap analysis
Sa
anitary facilitie
es are desired to be locate
ed at not
mo
ore than 5-10
0 minutes wallking distance
e
(approximatelyy 400m) from each other an
nd from
ke
ey transport ro
outes and destination nod es.
P14: Beulah Street Wharf, K
Kirribilli
he Central an
nd Southern Precinct
P
is ade
equately
Th
se
erviced by pub
blic sanitary facilities
f
acce
essible to
the
e public.
A specific area lacking in pu
ublic toilets is the
Kirribilli headland. This area
a contains the
e Prime
Minister and the Governor-G
General’s officcial
residences.
1
14
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
Fig
gure 5: LGA Ce
entral and South
hern Precinct – North Sydney, McMahons Point, Lavender Baay, Milsons Poin
nt and Kirribilli:
Amenitiies network
1
15
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
North Sydney LGA:
L
Amenities network
Figure 6: N
16
North Sydney Public Amenities Strategy + Action Plan
Key Strategic Outcomes
North Sydney Council aims to facilitate the
provision of well-designed and well-located public
amenities to cater for the needs of the community,
including visitors.
As a pre-requisite to the preparation of this
Strategy, existing public sanitary facilities in the
North Sydney LGA were inspected to:

Evaluate their location, current condition,
safety and accessibility of public amenities
owned by Council, State or private managers.

Identify their opening times and maintenance
regime.

Identify works required to upgrade or replace
these facilities.

Identify locational gaps and opportunity sites
for the location of new facilities.
The North Sydney Public Amenities Strategy &
Action Plan will:

Provide a framework for consistent decisionmaking on the provision, rehabilitation/
upgrading and maintenance of public sanitary
facilities.

Provide clear guidelines for the location,
design and fitout of public sanitary facilities.

Set out a process for regular audits of
existing facilities to manage and maintain
public toilets to appropriate standards. (A star
rating system may be used for this purpose).
17
North Sydney Public Amenities Strategy + Action Plan
Strategic Objectives
The key objectives/ criteria of the North Sydney
Amenities Strategy for improving its network and
provision of public amenities are:
1. Availability/ Location
To ensure the adequate provision of public
sanitary facilities to meet the needs of the
LGA’s community and visitors
3. Safety
To ensure public toilets are sited, oriented and
designed appropriately to maximise public
surveillance
Public amenities are to be:

Sited and designed to meet best practice
principles of Crime Prevention through
Environmental Design (CPTED), particularly in
relation to:
 Safety, security and passive surveillance
 Entrances orientated to ensure high visibility
 Lighting
 Wayfinding

Provided with adequate parking facilities
(where possible) – located adjacent to parks
and recreational facilities.
Public amenities are to be:

Well-distributed, appropriately and optimally
located – with best practice being within
400m (5-10 minutes walking distance) of
major transport nodes, sporting, recreational,
community and retail facilities, tourist
attractions, entertainment precincts, public
event spaces and major gathering places.

Provided at new public transport stations and
terminals constructed by State authorities.

Well-integrated into its contextual setting.

Open at times to meet the needs of its users.
2. Accessibility
4. Quality
To provide well designed public sanitary facilities
with fixtures and fittings to suit its functional
requirements
Public amenities are to be:
To provide equitable and universally accessible
public toilets that fulfils the requirements of the
Disability Discrimination Act 1992

Well designed and of high quality – using
robust, high quality, vandal-resistant materials
and fixtures.
Public amenities are to be provided with:

Installed with functional and fit-for-purpose
sanitary fixtures and fittings.

Universally accessible toilet(s) that comply
with the requirements of the current Building
Code of Australia (BCA), to include:
 BCA – Part F2.4: Accessible sanitary
facilities
 BCA – Specification D3.6: Braille and
tactile signs

AS 1428.1-2009: Design for access and
mobility – General requirements for access:
New building works

Accessible paths of travel from the street,
parking areas and public paths – to AS 1428.12009.
5. Legibility
To implement wayfinding measures for ease of
finding and recognition of public amenities
Public amenities are to have:

Signage at toilets – identifying toilet typologies
and hours of operation.

Signage at parklands – to identify location,
distance, toilet typology and hours of
operation.

Well publicised public amenity network – with
promotion through a wide variety of media,
wayfinding and signage for optimum
community visual and physical accessibility.
18
North Sydney Public Amenities Strategy + Action Plan
6. Ecologically/ Environmentally
Sustainable Design (ESD)
To adopt the principles of ecologically/
environmentally sustainable development in
the design of public toilets
Public amenities are to incorporate:

ESD strategies and features – in the siting,
optimisation of natural ventilation and lighting,
design for minimisation of energy and water
consumption.

Sustainable strategies and measures – in the
maintenance and management of public
sanitary facilities.
7. Presentation
To implement a maintenance regime that
ensures cleanliness of the facility
Public amenities are to be:

Managed efficiently – with a maintenance
regime that ensures cleanliness of the
facility, removal of odours, adequate supply
of toilet paper, paper towels, soap, etc.

Integrated (where feasible) with other
publically accessible developments, such as
community, recreational and retail facilities.
8. Connectivity
To ensure that the network of public amenities
are well connected to the public domain,
pedestrian areas and public destinations
Public amenities are to:

Be sited to provide a cohesive, wellconnected, accessible and legible network of
public toilets to the public domain, pedestrian
areas and public destinations within the North
Sydney LGA, and to other adjacent
neighbourhoods.

Ensure that the network is publically
accessible via on the National Public Toilets
website, North Sydney Council and adjoining
councils’ websites.
19
North Sydney Public Amenities Strategy + Action Plan
Design
Public sanitary facilities can be purpose-built
buildings or integrated within a public facility.
Design Intent
Public amenities must be:

Sited in physically and visually accessible
locations.

Designed with safe, secure, hygienic and
private environments.

Equitable in providing for the needs of all
genders, ages and the mobility challenged.
North Sydney Council is committed to the
provision of safe, secure, accessible and clean
public toilets that meet best practice Crime
Prevention through Environmental Design and
Ecologically Sustainable Design Principles.
Design Requirements
Public sanitary facilities are required to meet a
range of design and construction standards to
include:

Building Code of Australia

AS 1428.1-2009: Design for access and
mobility: General requirement for access –
New building works

Crime Prevention through Environmental
Design (CTPTED)

Environmental sustainability principles
20
North Sydney Public Amenities Strategy + Action Plan
Management
Management and regular maintenance of
sanitary facilities require:
 Risk management
 Access management
 Opening and closing times
 Security measures
 Cleaning
 Maintenance
 Graffiti management
 Syringe management
 Reporting of incidents
 Asset condition audits
A. Risk management
Risks can involve threats to users, staff, property
or environment.
A Risk Management Plan for toilet maintenance
should be developed encompassing the following
(and other Council identified) risks:
 Inadequate cleaning standard
 Vandalism
 Surface slip resistance
 Sewerage and drainage
 Safety of facility
B. Access management

Public toilets in transport interchanges (such as
railway stations) are opened when the station is
staffed.

Public toilets in parklands are generally opened
during daylight hours.
D. Security measures
Security can be achieved through siting in visible
locations, external lighting and CCTV monitoring of
the facility.
Processes to ensure the safety of cleaners will be
by the facilities’ cleaning agencies. Cleaners
should be trained on procedures for avoiding and
encountering a dangerous situation.
E. Cleaning
Cleaning of sanitary facilities and change rooms is
undertaken to a clean and hygienic condition, in
accordance with North Sydney Council’s cleaning
contract. The works comprise:
 Cleaning and disinfecting fixtures and fittings
with removal of toilet stains, algae, etc. (daily).
 Cleaning mirrors, doors, partitions and walls
(daily).
 Replenishing consumables, empting rubbish bins
and removal of loose paper from site (daily).
Access to public sanitary facilities will be
determined by opening, closing and cleaning
times of the facilities.
 Sweeping and removing debris from external
pathways within 5m of the building (daily).
This information should be prominently indicated
at the entrance to the facilities. Council, and
their designated contractors, are required to
open and lock the facilities at designated times.
 Deep/ pressure cleaning all floors, ceilings,
windows and walls (monthly).
Universal access must be provided to all public
toilets, with an accessible path of travel provided
in accordance with AS 1428.1-2009.
C. Opening and closing times
Opening and closing times will be site specific and
depend on the location of the public facilities:


Public toilets, managed by independent
management, are only opened during
business hours.
Major sporting facilities are opened only at
hours where sporting events are held.
 Removal of debris, dirt, dust, cobwebs on
surfaces, fixtures and fittings (weekly).
Cleaners are required to replace toilet paper and
other expendable items.
Cleaning of sharps and sanitary disposal units are
not the responsibility of cleaners, but are
subcontracted to others.
Cleaning contracts must consider environmentally
preferred cleaning products that are biodegradable,
whilst considering best practice hygienic procedures
and products.
Toilets are closed off whilst cleaning is in progress.
Damage and defects and reported to the
Supervising Officer within 24 hours.
21
North Sydney Public Amenities Strategy + Action Plan
F. Reporting
H. Graffiti management
The Cleaning Contractor reports immediately to
the Supervising Officer any problems observed
or detected.
To manage graffiti – graffiti resistant materials and
paints may be considered during the design
process.
In addition, the Contractor should keep Council
informed of operational matters and data, with:
Accumulation of graffiti on and inside public toilets
reflects poor maintenance and may convey the
impression of poor safety and security for facility
users.


Weekly reports detailing:
 Problems such as blocked drains, etc.
 Dates and times of location attendance
Monthly report including:
 Sites cleaned – when and facility condition
 WHS report, including any incidents or
accidents
 Site risk assessment reports
 Comment on the past month
 Proposals for the coming month
 List of contracted staff
 List of plant and equipment used on site
 Working days lost due to injuries and/ or
industrial disputes
 Suggestions for service improvements
Cleaners must report graffiti problems to Council
for prompt removal. Prompt removal can deter
recurrence. Graffiti must be actioned for removal in
public toilets within 24 hours of being identified or
reported to Council.
I.
Syringe management
Increased legitimate use of public toilets
discourages their inappropriate use. Public toilet
can provide a secure space where such activity
can occur. Council will undertake all measures to
reduce opportunities for drug use in public toilets
by providing a safe environment for facility users.
G. Maintenance
In the interest of public health and safety, and for
the welfare of people who require sharps for
medical reasons and for those with drug issues,
Council provides sharps disposal bins as standard
public health fixtures in a majority of its public
toilets. This will encourage the unsafe disposal of
drugs within the vicinity of public facilities. The
sharps disposal bins are serviced regularly by a
contracted medical waste disposal service.
Facilities should be audited frequently to assess
operational wear and maintenance requirements.
J. Reporting of incidents
Contractors are to notify Council immediately in
the case of:
 Complaints by a resident on incidents
 An accident on site
 Any delays in service delivery, including
weather conditions
Cleaning staff must report maintenance issues
(such as broken fixtures and fittings) and test for
the functioning of toilet suites, taps and basins.
Independent audits are to be introduced in
Council’s Customer Service Surveys, to ensure
toilets are being well maintained.
A contact telephone number and email (optional)
for reporting of maintenance issues is to be
placed on a sign outside the sanitary facility.
Council will record complaints noting:
 Date, hour and issue(s)/ problem(s) reported
 Person reporting issue(s)
 Person receiving call(s)
 Action and date of action
 Completion check
Information about maintenance, graffiti, security
and other issues are to be reported by cleaners to
Council or the manager of the facility.
Telephone numbers are to be provided on all
sanitary facilities to encourage the public to report
vandalism, inappropriate behaviour and
maintenance issues directly to Council or the
facility manager.
K. Asset condition audits
North Sydney Council undertakes detailed
condition audits of all public sanitary facilities.
These audits enable the timely repair of facilities,
facility infrastructure, fixtures and fittings. Regular
monitoring is also undertaken to ensure a high
standard of service is being provided.
22
North Sydney Public Amenities Strategy + Action Plan
Security
North Sydney Council provides public sanitary
facilities in frequented locations such as public
parklands, sportsgrounds, sporting and
community facilities, libraries and retail centres.
These facilities with high public usage provide
enhanced opportunity for active and public
surveillance.
The community should feel safe and confident in
using public toilets. Council implements best
practice Crime Prevention through Environmental
Design (CPTED) principles and strategies in the
consideration of location, siting, orientation of
entrance, design, landscaping and operation of
public amenities.
Public toilets are generally open 7 days a week,
during daylight hours, with the exception of
automated public toilets which are open 24 hours.
Council will review the operational hours of
public toilets, to extend where there are high
demands and security of users is assured.
23
North Sydney Public Amenities Strategy + Action Plan
Special Events
North Sydney’s foreshore parklands, major civic
spaces and community centres are host to a
variety of community events. Events are held at:

The Coal Loader Centre for Sustainability –
with open markets.

Ernest Place civic precinct/ Crows Nest
Centre – Crows Nest market.

Burton Street Tunnel and Bradford Park:
 Kirribilli market (artisan and fresh food).
Kirribilli Market is held every 1st and 3rd
Saturday of each month;
 Kirribilli Art, Design and Fashion Market is
held every 2nd Sunday of each month.



Miller Street, North Sydney – with open
markets.
Civic Centre/ North Sydney Community
Centre (220 Miller Street, North Sydney) –
Northside Produce Market, held every 3rd
Saturday of each month.
Civic Park (200 Miller Street, North Sydney) –
Twilight Food Fair, held every Friday evening.
Public toilets are located within these facilities
and urban open spaces.
Major events, such as New Year’s Eve
celebrations along the harbourside foreshore
parklands, are organised and supported by
Council. These foreshore parklands, attracting
over 91,000 people (2013/ 2014), include:
 Bradfield Park
 Blues Point Reserve
 Cremorne Reserve
 Lavender Bay
 Kirribilli
 Balls Head Reserve and Carradah
Portable Toilets
The number of temporary toilets provided to
adequately service an outdoor event is influenced
by:
 Duration of event
 Weather condition
 Crowd numbers
 Proximity and adequacy of existing facilities.
Crowd
size
Average hours of event
2 hours
500
1000-2000
5,000
4
6
15
10,000
20,000
25
50
4 hours
(½ day)
5
8
25
50
100
8 hours
(1 day)
9
12
50
100
200
Accessible/ Disabled Toilets
Temporary accessible/ disabled toilets are provided
at the ratio of 1 disabled toilet/ 10 standard cubicles,
with the minimum of 1 disabled toilet for outdoor
events.
Temporary disabled toilets are to be located on
firm, level ground and sited where there are
accessible paths of travel linking the facilities to
accessible site entrances and the public domain.
These parklands have public toilets but are
augmented by portable toilets at Bradfield Park
and Blues Point Reserve where crowds are
anticipated to reach over 70,000 people. The
portable toilets are erected from 8:00am,
30 December and removed by 5pm, 2 January.
24
North Sydney Public Amenities Strategy + Action Plan
Promoting Community Awareness
Providing information about the network of public
sanitary facilities in the North Sydney LGA
improves the accessibility of these amenities for
the community and communicates their location
to users.
North Sydney Public Toilet Map
Wayfinding of public toilets can be with:
The Public Amenities Strategy proposes that large
format public toilet maps are installed at bus stops,
public transport interchanges, railway stations,
community and publically used facilities, and at key
public gathering places.

Wayfinding maps located in areas frequented
by the public, such as at public transport
nodes, bus stops, railway stations, retail and
community centres.

Wayfinding maps located on websites.

Signage at entries to parks and community
facilities, on street signs, at bus stops nearest
to the facility identifying:
 Location, direction and approximate
distance to facilities.
 Types of toilets (male, female, disabled) –
in universally recognised pictogram.
 Operational times.
A printable public toilet map identifying the location
of sanitary facilities within the North Sydney LGA is
to be provided on North Sydney Council’s website
in PDF format:
Public Toilet Signage
Signage is to be provided on toilet facilities with:

Universally recognised pictograms on toilet
doors indicating male, female and disabled
toilets.

Information on opening hours.

Location of the nearest alternative facilities.
National Public Toilet Map
The National Public Toilet Map, a project of the
National Continence Management Strategy,
identifies the location of public toilets in
Australian urban areas, owned and managed by
local government authorities, other agencies and
independent facilities.
The National Public Toilet Map and its website
are designed specifically to assist people in
locating public sanitary facilities. A number of
mobile apps are available which link to its
database. However, the system relies on toilet
providers to supply and update information.
25
North Sydney Public Amenities Strategy + Action Plan
Recommendations
All public amenities within the North Sydney LGA
will fulfil the objectives of:
 Availability
 Accessibility
 Safety
 Quality
 Legibility
 Ecologically sustainable design
 Presentation
 Connectivity

Explore new opportunities for locating public
amenities as part of new developments,
particularly where developments are sited in
close proximity to areas that are close to public
gathering places.

Require developments with community
facilities to provide toilets, accessible to the
general public, at minimum during daylight
hours, 7 days a week.

Ensure public toilets at key parklands be open
during daylight hours, 7 days/ week.
1. Availability

Implement public toilet design guidelines for all
new and refurbished toilets.

Public toilets are to be well-distributed,
appropriately and optimally located – with best
practice being within 400m (5-10 minutes
walking distance) of major transport nodes,
sporting, recreational, community and retail
facilities, tourist attractions, entertainment
precincts, public event spaces and major
gathering places.
2. Accessibility

Provide accessible/ disabled toilets to all
existing amenity buildings.

Ensure disabled toilets installed to new public
facilities are to AS 1428.1-2009.

Public toilets are to be provided at all railway
stations – in locations accessible to the public,
including non-rail users.

Ensure accessible paths of travel are provided
to all public amenities, with widths, gradients
and falls to comply with AS 1428.1-2009.

Investigate siting and installation of new
public sanitary facilities (automated or
standard) at the following parks to meet the
locational gaps of public amenities within
400m of each other, at:

Where modifications are not feasible, facilities
are to be replaced or augmented with
compliant unisex public toilets.
 Bandangi Reserve
LGA Western
Precinct
 Implement CPTED design principles in the
planning, design and maintenance of public
toilets.
LGA Northern
Precinct
 Increase public awareness – with the
installation of display panels in public amenities
to promote community awareness of public
safety issues, strategies and to report any
public safety issues.
 Pocket park on
Pacific Highway
 Anzac Park
 Fred Huntley
Reserve
 Lodge Road Park
 Brightmore Reserve
 May Gibbs Place
 Kurraba Reserve
LGA Eastern
Precinct
4. Quality
 Replace damaged fixtures to existing public
sanitary facilities with high quality, robust
fixtures.
 Prior Avenue
Reserve
 Sirius Street Park
 Ilbery Reserve Park
 Beulah Street Wharf
3. Safety
LGA Central &
Southern Precinct
 Install high quality, vandal-resistant fixtures
and fittings to the toilets.
 Ensure existing and new sanitary facilities are
provided with required sanitary accessories.
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North Sydney Public Amenities Strategy + Action Plan
27
North Sydney Public Amenities Strategy + Action Plan
5. Legibility
 Provide wayfinding signage for the location of
public toilets – through street signage, park
signage and signage on the exterior of the
facility.
 Upgrade exterior signage to public amenities
to compliant pictogram signs with contrasting
background to foreground colours.
 Install signage at entrance to public amenities
– indicating opening times and contact
telephone numbers for reporting of facility
issues.
 Implement Wayfinding and Signage Designs
for the “branding” of public amenities signage.
6. Ecologically Sustainable Design

Implement passive and active ESD features
in the design of new public amenities and in
the refurbishment of existing facilities.
7. Presentation

Implement regular auditing of the servicing of
Council’s public sanitary facilities to ensure
that high standards of cleanliness are
maintained and anti-social practices are
avoided/ minimised, to meet community
expectations.
8. Connectivity
 Ensure public sanitary facilities are connected
to the public domain of streets, pedestrian
pathways and car parking areas, via an
accessible path of travel.
 Update public toilet network data to indicate
location of current toilets.
 Promote the public toilet network through a
variety of media, including network maps of
installed facilities, Council’s website and the
National Public Toilet Map website.
 Make available a Public Toilet Map for the
North Sydney LGA in both hand and soft copy
formats for distribution at all customer service
centres, libraries, community and retail
facilities.
28
North Sydney Public Amenities Strategy + Action Plan
Strategic Action Plan
The Strategic Action Plan outlined is a work plan
for North Sydney Council to achieve the North
Sydney Public Amenities Strategy’s
recommendations.
Out of 51 sanitary facilities available for public use
within the North Sydney LGA:

15 (29.4%) do not incorporate an accessible
(disabled) toilet, with:
 7 of the amenities are in private ownership
or at a railway station.
 8 sanitary facilities (15.7%), owned by North
Sydney Council.
Action Plan
The Action Plan outlines the specific actions/
works that are to be implemented and the
priority/ target timeframe for achieving these
actions.
The Action Plan provides North Sydney Council
with guidelines for obtaining funding for the
works.
The priority of the actions is rated as follows:
 Immediate:
Action to be completed within
1 year
 High:
Action to be undertaken
within 1 year and completed
by 2 years
 Medium:
Action to be undertaken
within 2 years and completed
5 years
 Low:
Action to be undertaken
within 5 years and completed
by 10 years
Summary of Actions
Works identified in the Strategic Action Plan are prioritised as follows:
Actions
Priority
Timeframe
Immediate
0 – 1 year
Rectification and refurbishment works
High
1 – 2 years
Current projects
High
1 – 2 years
Provision of accessible/ disabled toilets
High
1 – 2 years
Implementation of wayfinding signage strategy
High
1 – 2 years
Major refurbishment or replacement works
High
1 – 3 years
Medium – Low
3 – 10 years
Maintenance works
Installation of new public amenities in 400m radius sites
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North Sydney Public Amenities Strategy + Action Plan
Schedule of Actions
The following is a Schedule of Actions that are to be implemented for the maintenance, refurbishment and
construction of new public amenities in the North Sydney LGA:
Actions:
Maintenance works
Priority:
Immediate
Timeframe:
0 – 1 year
Recommendations:
 Undertake maintenance work to upgrade existing toilets.
 Ensure existing toilets within the local government area are
functional, in good condition, and equipped with necessary
accessories and signage.
These comprise toilet facilities in:
Location
Suburb
9
Brennan Park
Wollstonecraft
10
Cammeray Park
Cammeray
11
Civic Park
North Sydney
12
Coal Loader Centre for Sustainability
Waverton
17
Crows Nest Community Centre
Crows Nest
18
Don Bank Museum
North Sydney
19
Forsyth Park
Neutral Bay
22
Hume Street Car Park
Crows Nest
23
Kendall Community Centre
Cammeray
25
Kirribilli Neighbourhood Centre
Kirribilli
27
Milson Park
Milsons Point
29
Neutral Bay Community Centre
Neutral Bay
30
North Sydney Community Centre
North Sydney
31
North Sydney Council Administration Building
North Sydney
33
North Sydney Indoor Sports Centre
North Sydney
35A
North Sydney Oval Change Rooms
North Sydney
35D
North Sydney Oval – The Bob Stand
North Sydney
35E
North Sydney Oval – Function Centre
North Sydney
38
Quibaree Park
Lavender Bay
41
St Thomas Rest Park
Crows Nest
43
Tunks Park
Cammeray
44
Waverton Oval
Waverton
45
Waverton Park
Waverton
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North Sydney Public Amenities Strategy + Action Plan
Actions:
Rectification and refurbishment works (minor and major)
Priority:
High
Time frame:
1 – 2 years
Recommendations:
 Upgrade toilets with minor refurbishment works to defective
items to improve the overall quality of the facility.
 Installation of compliant and missing fixtures and fittings.
 Install additional accessories for improved functionality of
facility.
 Installation of compliant signage to facility.
 Install/ improve external accessible path of travel to facility.
These comprise toilet facilities in:
Location
Suburb
10
Cammeray Park
Cammeray
29
Neutral Bay Community Centre
Neutral Bay
33
North Sydney Indoor Sports Centre
North Sydney
35C
North Sydney Oval – Ken Irvine Scoreboard
North Sydney
35D
North Sydney Oval – The Bob Stand
North Sydney
35E
North Sydney Oval – Function Centre
North Sydney
37
Primrose Park
Cremorne
Actions:
Current projects
Priority:
High
Time frame:
1 – 2 years
Recommendations:
 Refurbishment of public amenities.
 Provision of new public amenities on new sites.
These comprise toilet facilities in:
Location
Suburb
40
Bon Andrews Oval – Cunningham Pavilion
St Leonards
B4
Brightmore Reserve (Northern Precinct)
Cremorne
C1
May Gibbs Place (Eastern Precinct)
Neutral Bay
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North Sydney Public Amenities Strategy + Action Plan
Actions:
Provision of accessible/ disabled toilet
Replacement with new accessible sanitary facility
Priority:
High
Time frame:
1 – 2 years
Recommendations:
 Requirement of unisex disabled toilet to public sanitary facilities
currently lacking in accessible facilities – to comply with DDA
requirements (to AS 1428.1-2009).
 Provision of new sanitary facilities to include disabled toilet
within these public recreational areas.
These comprise toilet facilities in:
Location
Suburb
20
Green Park
 Modest facility of approx. 40 years old
Cammeray
41
St Thomas Rest Park
 Adaptive reuse of heritage building
Crows Nest
44
Waverton Oval
 Provision of new unisex disabled toilet.
Waverton
45
Waverton Park
 Provision of new amenities with disabled toilet.
Waverton
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North Sydney Public Amenities Strategy + Action Plan
Actions:
Implementation of wayfinding signage strategy
Priority:
High
Time frame:
1 – 2 years
Recommendations:
 Design of a wayfinding signage strategy and implementation of
wayfinding signage for ease of wayfinding from the street/ car
parking area to amenities.
 These particularly apply to parklands where amenities are not
located in close proximity to the street or public parking areas.
These comprise toilet facilities in:
Location
Suburb
1
Anderson Park
Neutral Bay
7
Bradfield Park (North)
Kirribilli
8
Bradfield Park (South)
Kirribilli
9
Brennan Park
Wollstonecraft
10
Cammeray Park
Cammeray
11
Civic Park
North Sydney
19
Forsyth Park
Neutral Bay
20
Green Park
Cammeray
24
Kesterton Park
North Sydney
25
Kirribilli Neighbourhood Centre
Kirribilli
27
Milson Park
Milsons Point
38
Quibaree Park
Lavender Bay
39
St Leonards Park
North Sydney
41
St Thomas Rest Park
Crows Nest
43
Tunks Park
Cammeray
44
Waverton Oval
Waverton
45
Waverton Park
Waverton
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North Sydney Public Amenities Strategy + Action Plan
Actions:
Major refurbishment or replacement works
Priority:
High
Time frame:
1 – 3 years
Recommendations:
 Refurbishment or replacement of older toilets (particularly the
green tiled, c. 1970s parkland toilets) that are 45 years old. The
condition of these toilets (internal and external) varies from poor
to fair.
 Some sanitary facilities have been upgraded to include disabled
toilets, but not ambulant toilets. These are generally in good
condition.
 Major refurbishment should result in upgrading of toilet facilities
to current BCA standards and to include disabled toilets.
These comprise toilet facilities in:
Location
Suburb
2
Balls Head Reserve
Waverton
3
Berry Island Reserve
Wollstonecraft
6
Blues Point Reserve
McMahons Point
9
Brennan Park – refurbishment
Wollstonecraft
16
Cremorne Reserve
Cremorne
24
Kesterton Park
North Sydney
34
North Sydney Olympic Pool
Milsons Point
39
St Leonards Park
North Sydney
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North Sydney Public Amenities Strategy + Action Plan
Actions:
Installation of new public amenities in sites/ gaps within
the 400m radius
Priority:
Medium to Low
Time frame:
3 – 10 years
Recommendations:
 Install new public amenities in sites/ gaps within the 400m
radius – identified in the Strategy.
 Identify and evaluate sites suitable for implementation.
 The priority of these sites for new sanitary facilities will be
determined on community and user needs.
These comprise toilet facilities in:
Location
Suburb
A. LGA Western Precinct
1
Badangi Reserve – Tryon Avenue
 Located at the northern foreshore of Balls Head Road.
Wollstonecraft
2
Pocket park located on the south-western side of the Pacific
Highway (east of the Mater Hospital) and west of North Sydney
Girls’ High School.
 Park is zoned RE1 under NSLEP 2013
North Sydney
B. LGA Northern Precinct
1
Anzac Park – Anzac Avenue
 Located at the western side of the Expressway.
Cammeray
2
Fred Huntley Reserve/ Hamilton Reserve – Hamilton Avenue
 Located at the north-western side of Cammeray, west of
Miller Street.
Cammeray
3
Lodge Road Park – Ellalong Road
Cremorne
4
Brightmore Reserve – Young Street
Cremorne
C. LGA Eastern Precinct
1
May Gibbs Place – Barry Street
Neutral Bay
2
Kurraba Reserve – Kurraba Road
Kurraba Point
3
Prior Avenue Reserve – Prior Avenue
Cremorne
4
Sirius Street Park – Milson Road
Cremorne Point
5
Ilbery Reserve Park – Barry Street
Neutral Bay
D. LGA Central & Southern Precinct
1
Beulah Street Wharf – Beulah Street
Kirribilli
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North Sydney Public Amenities Strategy + Action Plan
Guidelines for the Design of Public Toilets
Design Principles
The location and siting of a public sanitary facility
can cause concern for the local community
where it is perceived that the installation of such
a building will impact negatively on their
neighbourhood. This reaction can be based on
the perception that public toilets are associated
with anti-social behaviour, and in many cases on
experiences where toilets have become rundown, degraded and subject to graffiti and
vandalism.
A. Location

Siting – Provide public toilets at activity
generating locations, in proximity to other
facilities – such as in sports grounds,
parklands, recreational facilities, harbourside
areas that attract public gatherings, civic
places and transport nodes.

Maximise visibility – Site sanitary facilities in an
area of highly visibility and activity to increase
opportunities for casual surveillance. The siting
of the facility is to be considered externally from
all angles of approach from public pathways –
considering issues of accessibility, visibility and
wayfinding to the facility.

Entrance orientation – Orientate the facility’s
entrances to address a public view or nearby
activity.

Accessibility – Provide an accessible path of
travel, of minimum width of 1200mm (optimally
1500mm), to connect the entries and doorways
of the facilities to a public pathway, car parking
area, public street or parkland. Accessibility is
to comply with AS 1428.1-2009, with compliant
ramps and no steps.

Setting – Site the facility close to other public
facilities such as playgrounds, barbeques,
sporting activities and high pedestrian traffic
areas. Locate the facility as close as practicable
to streets, footpaths and car parking areas.

Landscape – Ensure surrounding landscape of
shrubs and trees, at maturity, do not obscure
the visibility of the facility and its entrances.
The design must avoid creating dark areas and
potential hiding places, to prevent offender
concealment. Clearance under trees should be
at least 2m.

Safety – Incorporate best-practice Crime
Prevention through Environmental Design
(CPTED) strategies into the siting and design
of the toilets.
It is therefore important that public toilets are
refurbished, renewed or provided at the level of
quality that meets community expectations.
Where a toilet is to be renewed, refurbished or a
new toilet provided, effective planning and
design are to be undertaken to ensure that these
installations achieve positive benefits to the
community and minimises opportunities for
negative impacts.
The following guidelines are to ensure that new
facilities will be designed and constructed to best
practice and optimum standards that meet the
expectations of the community.
The design of new sanitary facilities and the
rehabilitation of existing toilets are to be
designed in accordance with the following
Design Principles of:
 Location
 Building design
 Universal accessibility
 Ecologically sustainable design (ESD)
 Crime Prevention through Environmental
Design (CPTED)
 Signage
 Life cycle management
 Maintenance and cleaning
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North Sydney Public Amenities Strategy + Action Plan
B. Building design
C. Universal accessibility
An amenity building has an impact on the locality
in which it is sited. The design approach must
consider the building aesthetics of its external
form, with materials that are sympathetic to its
local context/ setting, whilst enabling a distinctive
design approach to be taken.
Under the Disability Discrimination Act 1992 (DDA),
public facilities are to be designed to provide
equitable and dignified access to the premises and
its services. Access to public toilets must be easy for
both able bodied users and for the mobility
challenged. Accessibility of the facility is to comply
with AS 1428.1-2009: Design for access and
mobility: General requirements for access – New
building works.
Provide a safe, secure and accessible facility
with high levels of visibility, security, light and
ventilation.
Design to:
Building materials used in the construction and
finishes of the amenity must be:
 Robust/ durable
 Fit for purpose
 Easy to clean, maintain and replace
 Appropriate to the locality.
Initial cost savings in specifying cheaper and less
durable materials may inevitably be out-weighed
by future maintenance and replacement costs.

Ensure that disabled/ accessible toilets are
optimally sited to be accessible by both the
local community as well as visitors to the area.

Provide barrier-free and accessible paths of
travel from the public domain of street,
pathways, parklands and urban spaces to the
sanitary facility.

Provide a sealed or paved pathway, minimum
1200mm wide (optimally 1500mm wide), to
provide access for wheelchair users, parents
with prams/ strollers and for the mobility
challenged and their carers. Gradients and
cross falls are to comply with AS 1428.1– 2009.

Avoid the use of steps, with ramps and
walkways.

Ground finishes are to be graded away from
entrances to avoid pooling at entrances and
access pathways.

Rainwater gutters and downpipes near
entrances are to be connected to underground
drainage.
Legislated codes and standards require:

Design of new universally accessible disabled
and ambulant toilets – is to comply with AS
1428.1-2009.

Refurbishment of existing facilities, where
disabled toilet(s) exist – is to be compliant at the
minimum with AS 1428.1-2001, or be upgraded
to AS 1428.1-2009.

Sanitary facilities are to comply with BCA:
 Part D3.0 – Access for people with a
disability.
 Specification D3.6 – Braille and tactile signs.
 Part F2.4 – Accessible sanitary facilities.
 Part F2.5 – Construction of sanitary
compartments.
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North Sydney Public Amenities Strategy + Action Plan
D. Ecologically Sustainable Design (ESD)
The design of the sanitary facility will incorporate
(as far as practicable) ESD design features,
particularly in minimising energy and water use.
These include consideration of embedded
energy and recycling potential of materials,
minimisation of construction waste, energy and
potable water, and reducing the impact of
cleaning materials used for graffiti removal.
Implement ESD strategies and features to:
Reduce energy consumption

Site and orientate the building to facilitate the
use of solar power (now or in the future).

Design to optimise natural lighting. This
includes:
Consider the use of greywater/ stormwater
collection for flushing.

Incorporate water collection and reuse from roof
structures.

Use of dual flush cisterns to toilets.

Use of automated or waterless urinals (where
applicable).

Use of automated flow control and sensor taps.

Install water efficient fixtures with a minimum
AAAA rating.
Reduce resource inputs
Use recycled and recyclable (and potentially
locally sourced) materials in construction.

Source materials with low environmental impact.
 Use of clear or translucent roofing
materials.

Design to ensure efficient use of resources in
construction and operation.
Design to optimise natural ventilation. This
includes:

Use low VOC (volatile organic compounds)
paints where appropriate to untiled linings.
 Provision of robust mesh, perforated
screens or louvres – with materials
selected for their ability to withstand
vandalism and weathering.

Use low environmental impact cleaning products.
 Provision of adequate ventilation such that
unpleasant odours can easily be
dissipated. This includes unobstructed
inward flow of fresh air and extraction of
air via vents/ ventilation cowls protected
from countervailing winds.

Use of solar power (such as photo-voltaic
cells) to power lighting systems and water
heating (particularly to change rooms with
showers).

Use of energy efficient lighting (such as LEDs)
and appliances.

Implement sensor lighting and power controls.

Consider the use of recycled materials or
materials with low embodied energy.


 Provision of skylights – with selection of
materials for robustness and vandalresistance.

Reduce water consumption
Vegetation

Provide a landscape design incorporating
indigenous and drought-tolerant plants.

Provide ground treatment of mulch to retain
ground moisture.

Install an external tap to the facility (using
harvested rainwater, if practical) for landscape
irrigation.
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North Sydney Public Amenities Strategy + Action Plan
E. Crime Prevention through
Environmental Design (CPTED)
Design to incorporate features that minimise
opportunities for vandalism, graffiti and antisocial behaviour.
Implement CPTED strategies and measure of:
Safety, security and surveillance

Entrances are to be highly visible, easily
identifiable and legible.

Vegetation is not to obscure or provide areas
of concealment.
F. Signage
Wayfinding signage
Wayfinding signage should communicate the
following information:

Location of and direction to sanitary facilities.

Types of sanitary facilities in the form of toilet
pictograms.

Hours of opening.

Contact number if problems with usage. This
number will be the Council’s maintenance call
centre.
Amenities signage
Lighting

Maximise the use of natural light into the
facility.

Facility is to be well-lit externally and
internally, with avoidance of shadow spots.

Use of sensor lighting to supplement external
and internal facility lighting and enhance
security and safety around and within the
facility.

Avoid the use of ultraviolet lighting as a
means to reduce illicit behaviour as such
lighting reduces visibility and safety levels for
all users.
Signage


Public toilets are to be fitted with directional
and instructional signage, including tactile
and braille signage in compliance with the
BCA.
Wayfinding signage is to provide operating
hours, location of the nearest alternative
facility and contact details to report a fault or
issue.

Signage is to be located on toilet doors to
Male, Female, Disabled and Ambulatory
Disabled toilets.

Signage at entrances is to be legible and
recognisable with information provided to
consider people with vision impairments and
language constraints.

Provide minimum luminance contrast of 30% –
of icons, letters and tactile characters from the
surface on which the characters are mounted.

The toilet gender should be clearly identified by
use of international symbols for Male, Female,
Unisex, Disabled/ Accessible and Ambulatory,
with information also provided in Braille.

Signage is to comply with Part 8 – Signage of
AS 1428.1-2009.

The robustness of signage is to be considered
in the material and finish of the sign, to enable
resistance against graffiti, damage and
cleaning solutions. Signage should enable
ease of replacement, where damaged.
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North Sydney Public Amenities Strategy + Action Plan
G. Life Cycle Management
H. Maintenance and Cleaning
The design of sanitary facilities should seek to
optimise the total life cycle cost to Council by
incorporating features which will reduce
operation costs such as utilities, maintenance,
replacement of consumables, cleaning,
surveillance, opening and closing.
The cleanliness and condition of public toilets are
major concerns of users and is an important factor
in providing user satisfaction.
Ensure supportability of selections with provision
of Selection Specification at the completion of
each new facility construction, fitout or
refurbishment of:
 Selected fixtures and fittings
 Manufacture/ supplier of selected items
Cleanliness is achieved in:
 Absence of bacteria, removal of surface mould
and stains in fixtures, fittings, walls and floors.
 Absence of graffiti.
 Absence of odour in the facilities.
 Absence of litter, mud, dust, dirt and grime.
Quality of facility
Graffiti vandalism and poorly maintained surfaces
create a poor impression and perception of lack of
safety.
Quality of a facility is achieved by:

Providing adequate toilet paper and paper
towels in their respective holders.

Ensuring workability of flushing mechanisms,
taps, hand dryers, soap holders, lights, door
hardware, etc.

Rectifying damaged fixtures, fittings, damaged
surfaces, paint work, etc.

Replacing damaged toilet partitions, doors,
light fittings, etc.

Refurbishing aging facilities, as required.
Maintenance of a facility is to be considered in its
design and should address issues such as
frequency of expected maintenance activities,
future repair of sanitary and building elements,
and access to replacement parts.
Design of facility
The design of sanitary facilities must address ease
of maintenance, hygiene and appearance. The
design should ensure that:

The design and selection of exterior building
and interior surfaces are easy to clean and
remain stain free.

Areas where dirt and rubbish may accumulate,
or insects, birds and rodents can inhabit, are
minimised or eliminated.

Fixtures are robust, resistant to vandalism and
easily replaceable.

Selection of materials and surface finishes are
resistant to vandalism, graffiti and cleaning.

Surfaces must withstand effective cleaning
methods such as high pressure wash.

Exposed pipework and cisterns that can be
vulnerable to vandalism are avoided.
40
N orth Sydne
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menities Strrategy + Ac
ction Plan
E
External Design Require
ements
A
A. Location and siting
B. Extern
nal lighting
 Locate and orientate am
menities within
n areas of
public activiities and in lo
ocations of hig
gh
visibility from
m the public domain.
d
 Provide
e external lighhting to the bu
uilding – to
comply with ASNZS 1158.3.1-200
05: Lighting
ds and public spaces, Cate
egory P3.
for road
e proximity to
o public pathss, car
 Site in close
parking areas, roadways
s and public trransport
routes.
 Provide
e consistent aand even lightting along
paths of travel to thee facility and avoid
a
light
spills to
o surrounding premises.
 Consider in its siting the location and capacity
of existing utility
u
services
s such as:
 water su
upply
 sewerag
ge
 electricitty
 Conside
er the use of external sens
sory lights – to
t
optimise
e safety and security of the building.
 Siting selecction is to consider the com
mpatibility
of the amen
nities with surrrounding res idential
amenity.
C. Extern
nal signagee
 Design of th
he facility and
d its building fform are
to be sensittively integratted with its
surrounding
g context.
 Provide acccessible paths
s of travel to tthe
amenity faccility.
 Locate external lightt fittings out of
o normal
a in vandal--resistant fittin
ngs.
reach and
 Externa
al signage is tto be:
 legib
ble
 in pic
ctogram form
mat using interrnational
symb
bols
 with braille
nance contrasst of at least 30%.
 lumin
P1
15: William Nelson Park, Hastings, New Zeala
and
P16: Propos
sed toilets – Maay Gibbs Place, Neutral Bay
17: Sydney Parrk toilets, Sydne
ey
P1
P18: Tete D’or
D Park, Lyon, France
4
41
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
D. Landscap
ping
E. Streett furniture
 Landscapin
ng is to be enc
couraged to:
 Provide an aesthetica
ally pleasing
ment.
environm
 Enhance
e the setting of
o the amenitiies.
 Contribu
ute to microclimate control around
the facility.
 Create an identifiabl e “Amenity Hub”
H
with the
placement of an inteegrated selecttion of
externa
al street furnituure that contrributes to the
externa
al amenity for users of the facility.
olerant and lo
ow
 Select robust, drought-to
maintenancce plant speciies.
 Shrubs, in close
c
proximitty to the build
ding, are
to be no mo
ore than 750m
mm in height at
maturity.
 Select tree species that will:
w
 Maintain
n site lines to the building a
and
provide shade.
s
 Minimise
e root damage to building
foundatio
ons, drainage
e pipes and p
paths.
 Install elements
e
to innclude:
 Drin
nking fountainn (incorporatin
ng pet drinkin
ng
features)
 Sea
ating
 Rub
bbish bins (witth recycling features)
 Bicy
ycle stands
 Sign
nage (for wayyfinding maps
s and other
plac
ces of interestt)
P19: Water fountain
f
– Northh Sydney Public
c Domain Style
Manua
al
P20: Stainless steel bike raacks
4
42
North Sydney Public Amenities Strategy + Action Plan
Internal Design Requirements
C. Design of toilet cubicles
A. Toilets to be provided

Number of cubicles is to meet site demand –
1 toilet for 30 daily users.

Separate Male, Female and Accessible/
Disabled toilet cubicles (preferable).


 From floor to ceiling – for unisex facility; and
 Minimum 1.8m above the floor – within banks
of male and female toilets
(BCA F2.5).
Unisex Disabled toilet cubicle (in areas with
minimal use).
B. Toilet cubicle configuration

Design for optimum visibility and safety of
use in the design of sanitary facilities.

Design considerations are to include the
following options:
Sanitary compartments must have doors and
partitions that separate adjacent compartments
and extend:

 Self-contained cubicles for male, female,
unisex and unisex disabled use, with hand
basin and accessories provided in each
cubicle.
Doors to a fully enclosed sanitary compartment
must:
 Open outward; or
 Slide; or
 Be readily removable from the outside of the
sanitary compartment;
unless there is a clear space of at least 1200mm
between the toilet pan and the doorway –
(BCA, F2.5).
 Multiple cubicles containing toilet pan
only, with shared hand basins in public
space. This arrangement shall apply to
standard male/ female and ambulatory
disability cubicles only.

Cubicle doors – Provide gap from underside of
door to finished floor level of 150-300mm.

Where toilet cubicles opens directly onto a
public space – provide external shelter with a
generous overhang or roofed area.

Where multiple cubicles are provided – one
or more cubicles for people with ambulant
disabilities must be provided.

Toilet cubicles are to be screened from
external view with:
 Use angled roofs, roof lights, translucent or
transparent roof sheeting, or open screens
above 2m in height to the roof line – to capture
optimum natural light and ventilation to sanitary
facilities.
 Doors provided to separate banks of
toilets; or
 Design for a discreet approach to the
cubicles avoiding direct external sight
lines to the cubicles.
43
N orth Sydne
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menities Strrategy + Ac
ction Plan
D.. Selection and constrruction of cu
ubicles

Toilet cubiccles/ partitions
s are to be ro bust with
performancce requiremen
nts of:
 Nominallly 20mm thic
ck (preferred)
 Graffiti and
a vandal re
esistant
 Water and chemical resistant
r
 Optimum
m impact strength
 Solid colour (preferre
ed)
 Zero dellamination
 Easy to clean with minimal mainte
enance
E. Fitout of toilet cu bicles
The fitout of
o each toilet ttypology shall provide for
the followin
ng fixtures:
Male and female
f
toilett cubicles (m
multiple)

Toilet suite/ toilet paan:
al flush cisternn
 Dua
 Toilet suite (vitreeous china or stainless steel
o suit the circuumstance of the
t applicatio
on)
– to

Toilet ro
oll holder

Sanitary
y napkin dispposal unit (in female
f
cubicles)
Ambulant toilet cubiclles
Layout, fixttures and fittinngs to comply
y with AS
1428.1-200
09, Part 16, w
with provision of:
P2
21: Toilet partitions

Toilet suite/ toilet paan:
al flush cisterrn
 Dua
 Toilet suite (vitreeous china orr stainless ste
eel
– to
o suit the circuumstance of the applicatio
on)

Toilet ro
oll holder

Sanitary
y napkin dispposal unit (in female
f
cubicles)
Male and female
f
toilett areas
 Basin (v
vitreous chinaa or stainless
s steel – to su
uit
the circumstance of the applicatio
on)

P2
22: Toilet partition wall

Doors shou
uld be robust, vandal-resisttant and
easy to clea
an.

Locks and door
d
handles must be able
e to be
used by the
e mobility challenged.

Internal doo
ors to cubicles
s are to have
e privacy
locks that denotes usage
e.

o incorporate
e design featu
ures that
Doors are to
allow for em
mergency acc
cess – with hin
nges
that allows allow doors to
o be lifted.
s)
Mirror(s

Taps – dispensing ccold water (ho
ot water option
nal)

Hand dryer(s)/ papeer towel dispenser(s) and
bin(s)

mper/ vandal proof)
Soap dispenser (tam

nal
Sharps bin disposal unit – Option

O
Shelving near/ abovee basin(s) – Optional
Male/ Fem
male/ Unisex ttoilet cubicle
e
(self-conta
ained)
 Toilet suite/ toilet paan:
 Dua
al flush cisterrn
 Toillet suite (vitreeous china orr stainless ste
eel
– to
o suit the circuumstance of the
t applicatio
on)








Basin
Tap – dispensing colld water (hot water optiona
al)
oll holder
Toilet ro
Mirror
Soap dispenser (vanndal proof)
er and bin
Hand drryer/ paper toowel dispense
Sanitary
y napkin dispoosal unit (in female
f
cubicle
es)
Baby ch
hange table – Optional
4
44
North Sydney Public Amenities Strategy + Action Plan
Disabled toilet cubicle (unisex)
Layout, fixtures and fittings are to comply with
AS 1428.1-2009, Part 15, with provision of:
 Toilet suite (vitreous china or stainless steel –
to suit the circumstance of the application)
 Compliant backrest and seat to toilet suite
 Dual flush cistern
 Basin
 Tap – dispensing cold water (hot water
optional)
 Toilet roll holder
 Mirror
 Soap dispenser (vandal proof)
 Hand dryer/ paper towel dispenser and bin
 Grab rails (Part 17 of AS 1428.1-2009)
 Shelf
 Hook
 Sanitary napkin disposal unit
 Folding baby change table
F.
Lighting
Adequate and consistent lighting of the area
around and within public toilets is essential for
users to have confidence when approaching and
using the facilities, particularly at night.
Lighting design is to:
 Provide high levels of natural light and artificial
light to sanitary facilities – to maintain a high
level of visibility and perception of cleanliness.
 Use efficient light sources (such as LEDs and
compact fluorescents).
 Avoid ultraviolet light fittings.
 Select quality, robust and vandal resistant light
fittings.
 Install light fittings that are out of public reach
(or consider concealed lighting).
 Select lamps and fittings that are easily sourced
and replaced.
 Consider measures such as automatic switching
and motion sensors.
45
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
M
Materials
s and Fin
nishes tto Public
c Toilets
s All building ma
aterials and finishes are to be
nt, easily
robust, impact resistant, weather resistan
eaned and grraffiti resistance.
cle
All fixtures
s and fittingss are to be off quality desig
gn,
robust, van
ndal resistantt and easy to operate.
Replacements should bbe readily ava
ailable from
major man
nufacturers.
Ex
xterior Fin
nishes
Interior Finishes

Materials arre to be robus
st and have lo
ongevity.
A. Wall surfaces
s

Graffiti resisstant materialls must be co
onsidered.
Where posssible, walls sh
hould be resisstant to
etching and
d not be painted over easilyy.
Interior wa
all surfaces arre to be selec
cted to enable
e
ease of cle
eaning:

Skylights sh
hould be vand
dal resistant.

External doors are to be robust, easilyy relined
d. Hinges sho
ould be heavy
vy duty.
or repainted

All external doors are to be:
m
– at least 40mm tthick
 Solid in material
 Water re
esistant finish
 Elevated
d minimum 50
0mm above fl oor level
to facilita
ate easy wash
hing out of the
e toilet

Consider th
he use of low--level landsca
aping
along extern
nal walls to provide a buffe
er
against van
ndalism (graffiiti) to walls.

Provide
e vandal or im
mpact resistant surface and
easy to
o clean finishees.

If brick walls are to bbe used, morrtar joints
ork to be eassily
should be flush to eenable brickwo
painted
d if graffitied, or applied with a paint/ an
ntigraffiti finish.

a used, seleect epoxy gro
out to provide
e
If tiles are
greaterr resistance too graffiti.

Doors and trims (if nnot in anodise
ed/ powdere
coated aluminium oor stainless steel) are to be
d in enamel ppaint finish.
painted

Select splashbacks for ease of cleaning
c
and
andal resistannce properties
s.
high va
B. Floorr surfaces
Floor surfa
aces selectedd are to consider the follow
wing
P2
23: Metal finishes
P2
25: Natural concrete

Floor tiles – the surfface is to be non-slip
n
(minimum R10 slip rresistance) and fully vitrifie
ed,
poxy grouting . Darker tiles are preferred
d to
with ep
lighter tiles.

ete flooring – is to be finish
hed with a nonConcre
slip, he
eavy-duty seaaler, epoxy pa
aint or similarr
materia
al that is hardd-wearing and
d suitable for
hosing down (minim
mum R10 slip resistance).

d
should be provided for cleaning
Floor drains
with flo
oors to slope tto the drain to
o avoid waterr
pooling
g. The drainaage grate sho
ould have a
vandal proof stainleess steel remo
ovable cover.
P24: External tiless
6: Masonry
P26
4
46
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
F
Fixtures and Fitttings to Public Toilets
T
A.. Toilet pan
ns
D.

In high risk
k areas prone
e to vandalism
m, toilet
pans are to be wall-faced
d, of stainlesss steel
(minimum 304
3 gauge) with
w integrated
d
stainless ste
eel, close-cou
upled with sta
ainless
steel shroud
d to conceal drainage
d
and
d water
supply pipework.

In lower ris
sk areas, porcelain toilet p
pans can
be used. Toilet pans are
e to be wall-fa
aced,
al pipework.
close-coupled to concea

he disabled are
a to complyy with AS
Toilets for th
1428.1-2009. Toilet pan
n is to be wall -faced
and closed coupled to co
onceal pipew
work.
Basins

In high
h risk areas pprone to vand
dalism – basin
ns
are to be
b of stainlesss steel (minim
mum 304
gauge)), wall mounteed with heavy
y-duty supporrt
frames. Basins are to have an in
ntegrated
stainles
ss steel shrouud to conceal pipework.

In lowe
er risk areass – porcelain hand
h
basins
can be used. Consiider the selec
ction of an
integrated basin withh porcelain shroud to
concea
al plumbing.

Bracke
ets should hott-dipped galva
anised steel
or stain
nless steel.

Basins for disabled toilets are to comply with
28.1-2009.
AS 142
P29: Sttainless steel baasin with integra
ated shroud
– for high risk areeas
P
P27: Stainless steel pan –
for high riss areas
B..
P28: Porcelain
n pan
with conccealed
cistern
Cisterns

Avoid expossed cisterns as
a they can b
be
vandalised.

Cisterns should be in-wa
all cisterns witth heavy
duty accesss panels, insta
alled with rem
mote or
extended bu
uttons.

Alternativelyy, provide forr cisterns to b
be housed
in separate room or ductt, of width 750
0-900mm
for servicing
g, only accessible for main
ntenance.

C..
P30: Po
orcelain basin w
with integrated shroud
s
Each cistern
n should be fitted with stop
p taps to
isolate each
h toilet.
Urinals
Th
he provision of
o urinals can be undesirab
ble as it
do
oes not offer privacy
p
loitering.

Provide privvacy panels fo
or individual u
urinals
(where posssible).

Where a uriinal trough is provided, se lect a
non-step tro
ough to facilitate easy wasshout of
the toilet.
4
47
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
E.. Tapware
F. Plumb
bing fixturess
 Tapware is to be robust and vandal-re
esistant –
of stainless steel or chrome-plated su
urface
and brass in
nteriors.
 All plum
mbing fixturess and fittings are to be
selecte
ed for whole-oof-life conside
erations on
installation, maintennance and wa
ater
conserv
vation.
nd
 All tapware must be easiily sourced an
replaced.
ed for ease-off-use by
 Tapware is to be selecte
people with variable strength and han
nd control.
pstan
 For manual operation – a lever or cap
handle is prreferred.
ap could be
 Alternativelyy, a sensor ta
considered as a water sa
aving measurre.
egulators
 Install waterr efficient taps with flow re
or time conttrolled to save
e water – min
nimum
AAAA rating
g.
bicles
 Tapware forr accessible/ disabled cub
must comply with AS 142
28.1-2009.
 Incomin
ng and drainaage pipes sho
ould be
concea
aled (where ppossible), or with
w use of
basins with shroudss to prevent va
andalism.
e substantial noggings and
d concealed
 Provide
framing
g to support aall wall mountted fixtures
and fittings, grab raiils and accessories.
 All fixings and accesss panels are
e to be vandalproof.
 Pipewo
ork (water suppply and drain
nage) are to
be concealed (wherre possible) in
n access ductts
and ceiling spaces.
s panels mustt be secured with stainlesss
 Access
steel an
nd vandal-prooof fixings.
G. Waterr supply
 Where possible, greey water (such as roof and
d
stormw
water) should be reticulated
d for toilet
flushing
g.
 Taps should be suppplied with pottable water.
P3
31: Lever tapwa
are
P32: Sensor tapware
 Where water tanks aare provided, these should
d
be loca
ated to avoid vvandalism, su
uch as
underground or secuurely housed.
4
48
N orth Sydne
ey Public Am
menities Strrategy + Ac
ction Plan
H.. Ancillary fixtures and
d fittings
Ite
ems
Insstall the follow
wing fixtures and fittings to
o
sa
anitary facilitie
es:
 Toilet paperr dispenser/ to
oilet roll holde
er
(lockable)
 Hand dryer (preferred)
w integrated
d bin
 Paper towell dispenser with
(optional)
nser (lockable
e)
 Soap dispen
n (Female toilets only)
 Sanitary bin
b
change tables
 Fold-down baby
 Mirrors
 Hooks in toiilet cubicle (optional)
ear basins (op
ptional)
 Shelving ne
 Grab rails
o be out
 Sharps conttainers – to be mounted to
of reach of children
c
(1.6m
m above floorr level
(optional)
Selection and installattion

All ancillary fixtures aand fittings must
m
be robusst
cure/ lockablee.
and sec

Hand dryers and soaap dispensers
s are to be in
ss steel finish with vandal-proof fixings.
stainles

Grab ra
ails for Disableed or Ambula
ant toilets are
to be se
elected and innstalled in accordance with
h
AS 1428.1-2009. Grrab rails must be secured
to the structural fram
me or solid ma
asonry wall.

All fixtures and fixturres in Disable
ed toilets are
h AS 1428.1to be installed in acccordance with
2009.
I.
Hardw
ware
 Door ha
ardware is to be robust and vandal-proo
of.
 Hardwa
are is to be reeadily replaceable from
major suppliers and manufacturers.
hes should be
e
 All doorr levers, handdles and latch
easily operable
o
by peersons of all abilities,
dexterity and hand m
mobility.
 Door ha
ardware to Dissabled and Ambulant
A
toilets is
s to comply w
with AS 1428.1-2009.
P
P33: Stainless steel
s
toilet
roll holderr (lockable)
P
P35: Soap
dispenserr
P34:
P
Electric ha
and dryer
y change table ((foldable)
P36: Baby
– rec
cessed or surfacce
moun
nted
4
49