We have tours in all these countries

Transcription

We have tours in all these countries
2015
2016
We have tours in all these countries...
Over 100 Locations Worldwide
Explore with
City Sightseeing
Over 12 Million passengers Worldwide!
Our Philosophy
Our Purpose
Our Worldwide Locations
AFRICA
EUROPE
SOUTH AFRICA
GERMANY
Cape Town
Johannesburg & Soweto
Berlin
Potsdam
Trier
ASIA
Italy
City Sightseeing provides a high quality service which delivers an innovative,
enjoyable and flexible tour. We are committed to the improvement of quality
in the tourism industry in each city where we are represented, as well as
endeavouring to achieve complete customer satisfaction.
Our Vision
To be the first choice for tourists in each city where we operate and, on
a Worldwide basis, to continue being the first choice for Sightseeing
tours. All of this is obtained through excellence of service, environmental
sustainability and social responsibility, commitment within our community
and the creation of a suitable framework for the professional development
of our employees.
Our Brand
SINGAPORE
Singapore
OCEANIA
AUSTRALIA
Blue Mountains Explorer*
Melbourne
Perth*
Sydney & Bondi*
NORTH AMERICA
USA
Los Angeles & Hollywood
Miami
New Orleans
New York
Philadelphia*
San Antonio
San Francisco
Washington DC*
CANADA
Toronto
SOUTH AMERICA
COLOMBIA
Cartagena
PERU
Lima
Alesund
Bergen
Stavanger
Oslo
PORTUGAL
Our Service
Albufeira
Aveiro
Funchal
Lisbon
Porto
Sintra
Informative
With many of the tours offering a wide range of languages and several UK
locations having a live guide the tours really do excite the imagination. Key
destinations have tours that operate all year round, meaning you have more
to offer your customers in the quieter season, and with commentary in
several languages you may want to venture into outbound markets that you
haven’t been able to do so before.
SPAIN
Barcelona*
Benalmadena
Cadiz
Cordoba
Granada
Jerez
Las Palmas Gran Canaria
Lleida
Malaga
Palma De Mallorca
Santa Cruz De Tenerife
Santander
Seville
RUSSIA
Kazan
Moscow
St. Petersburg
PANAMA
Panama City
REST OF EUROPE
MIDDLE EAST
Amsterdam
Athens & Piraeus
Brussels
U.A.E
Dubai
Sharjah
Our Corporate image is one of the strengths of the company, globally
recognised as a World leader by tourists looking for open top sightseeing
tours. We are identified by our renowned red buses throughout the World.
They have become an internationally recognised tourist attraction since the
brand creation in 1998 and our first tour in Seville, to our many tours today
which now operate on 5 Continents.
NORWAY
Budapest
Copenhagen
Gozo
Luxembourg
Malta
Paphos
Paris*
Prague
Reykjavik
Stockholm
Tallinn
Tbilisi
Warsaw
Edinburgh
Glasgow
Inverness
Llandudno & Conwy
London
Newcastle/Gateshead
Norwich
Oxford
Stratford-upon-Avon
Windsor
York
UK & IRELAND
Coming Soon
Bath
Belfast
Bournemouth
Brighton
Bristol*
Cambridge
Cardiff
Chester
Derry/Londonderry
Krakow, Poland
Dublin
Eastbourne
Wroclaw, Poland
Check out our website for new
tour locations...
Become a City Sightseeing Operator,
Franchise Opportunities Worldwide...
Recognisable, renowned corporate image
Proven business model
The tours are “freesale” which means there are no complicated booking
procedures or time constraints on arrival at the destination. All your customer
needs to do is turn up with the agreed ticket on the bus.
Flexible
Management and sales tools
Passengers have the flexibility of a hop on / off ticket meaning they can
explore a city on both bus and on foot and simply get back on the bus at
any time. The ticket is usually valid for either 24 or 48 hours so they can visit
places of interest as they wish.
Excellent purchasing power
Fun
Technical and commercial support and advice
Support and training
Being part of an organisation with a wealth of experience and knowledge
to ensure that your tour is successful
A loyal client base of tourists that actively search out a City Sightseeing
tour when visiting towns and cities
Global marketing and promotion via our Worldwide brochures, trade
exhibitions, website and branding
Cruise Port Location
Seasonal Tour
*City Sightseeing Affiliate
Freesale
Tickets sold via our extensive network of key sales agents, internet travel
companies, our affiliate programme plus our website
The tours are structured to be “entertaining” with several of the tours also
providing children’s commentary. An open top double decker bus is a great
vantage point with excellent photo opportunities.
99%
of customers would
take a City Sightseeing tour again
Asia & Middle East
Contents
01
Africa
02
Asia & Middle East
02
Americas & Canada
03
Oceania
04
Europe
Singapore, Singapore
Start Point: Suntec
Number of Routes: 3Number of Stops: 30+
Season: All Year Round
Must Do: Little India
Dubai, UAE
Start Point: Al Ghubaiba / Dubai Mall / Palm Jumeirah Park
Number of Routes: 4Number of Stops: 40+
Season: All Year Round
Must Do: Burj Khalifa
04
- Spain
05
- Portugal
06
- Germany
06
- Norway
07
- Russia
07
- Rest of Europe
09
- United Kingdom & Ireland
Sharjah, UAE
Start Point: Central Souq.
Number of Routes: 2Number of Stops: 20
Season: All Year Round
Must Do: Al Noor Mosque
Americas & Canada
Africa
Los Angeles & Hollywood, USA
Start Point: Chinese Theatre / Beverly Hills
Number of Routes: 5Number of Stops: 30+
Season: All Year Round
Must Do: Chinese Theatre
Miami, USA
Start Point: Holiday Inn, 330 Biscayne Blvd
Number of Routes: 2Number of Stops: 24
Season: All Year Round
Must Do: Ocean Drive
Cape Town, South Africa
Start Point: Aquarium
Number of Routes: 2
Season: All Year Round
Number of Stops: 30+
Must Do: Table Mountain
Johannesburg & Soweto, South Africa
Start Point: Gautrain Station at Park
Number of Routes: 1Number of Stops: 12
Season: All Year Round
Must Do: James Hall
Transport Museum
1
New Orleans, USA
Start Point: Jackson Square
Number of Routes: 1Number of Stops: 10
Season: All Year Round
Must Do: Bourbon Street
New York, USA
Start Point: CitySights NY Visitor Center
Number of Routes: 5Number of Stops: 30+
Season: All Year Round
Must Do: Empire State
Building
2
Philadelphia,* USA
Perth,* Australia
San Antonio, USA
Sydney & Bondi,* Australia
Start Point: Independence Mall
Number of Routes: 1Number of Stops: 27
Season: All Year Round
Must Do: The Rocky Statue
and the Rocky Steps
Start Point: The Alamo
Number of Routes: 1Number of Stops: 9
Season: All Year Round
Must Do: Hemisfair Park
Start Point: Barrack Street Jetty & Bell Tower
Number of Routes: 1Number of Stops: 11
Season: All Year Round
Must Do: Kings Park and
Botanical Gardens
Start Point: Alfred St. / Central Station
Number of Routes: 2Number of Stops: 30+
Season: April - February
Must Do: Opera House
San Francisco, USA
Start Point: Fishermans Wharf, Visitor Information Center
Number of Routes: 5Number of Stops: 30+
Season: All Year Round
Must Do: Golden Gate Bridge
Spain, Europe
Washington DC,* USA
Start Point: Union Station
Number of Routes: 4Number of Stops: 30+
Season: All Year Round
Must Do: White House
Toronto, Canada
Start Point: Yonge-Dundas Square
Number of Routes: 1Number of Stops: 25
Season: All Year Round
Must Do: Kensington Market
Cartagena, Colombia
Start Point: Muelle de la Bodeguita
Number of Routes: 1Number of Stops: 13
Season: All Year Round
Must Do: San Felipe
de Barajas Castle
Lima, Peru
Start Point: Larcomar Mall
Number of Routes: 1Number of Stops: 7
Season: All Year Round
Must Do: San Martin Square
Panama City, Panama
Start Point: Multicentro
Number of Routes: 2Number of Stops: 11
Season: All Year Round
Must Do: Casco Antiguo
Barcelona*
Start Point: Plaça de Catalunya
Number of Routes: 3Number of Stops: 30+
Season: All Year Round
Must Do: Sagrada Família
Benalmadena
Start Point: Puerto Marina
Number of Routes: 1Number of Stops: 11
Season: All Year Round
Must Do: Tivoli World Park
Cadiz
Start Point: Avda del Puerto
Number of Routes: 1Number of Stops: 12
Season: All Year Round
Must Do: The Cathedral
Cordoba
Oceania
Start Point: Panorámica del Rio
Number of Routes: 1Number of Stops: 17
Season: All Year Round
Must Do: The Mezquita
Granada
Start Point: Catedral
Number of Routes: 1Number of Stops: 11
Season: All Year Round
Must Do: The Alhambra
Jerez
Start Point: Plaza Del Arenal
Number of Routes: 1Number of Stops: 9
Season: All Year Round
Must Do: Bodega González
Byass
Blue Mountains Explorer,* Australia
Las Palmas Gran Canaria
Start Point: Katoomba Railway Station, Savoy Bus Stop
Number of Routes: 1Number of Stops: 26
Season: All Year Round
Must Do: The Three Sisters
Start Point: Parque Santa Catalina
Number of Routes: 1Number of Stops: 11
Season: All Year Round
Must Do: Auditorio Alfredo
Krauss
Melbourne, Australia
Lleida
Start Point: Federation Square, Flinders Street
Number of Routes: 2Number of Stops: 26
Season: All Year Round
Must Do: Etihad Stadium
3
Start Point: Corner of Vila de Foix St. and Mayor St.
Number of Routes: 1Number of Stops: 5
Season: All Year Round
Must Do: Cathedral
4
Malaga
Start Point: Estación Bus
Number of Routes: 1Number of Stops: 14
Season: All Year Round
Must Do: Gibralfaro Castle
Sintra
Start Point: Palacio Nacional De Sintra
Number of Routes: 1Number of Stops: 14
Season: All Year Round
Must Do: Agega De Colares
Palma De Mallorca
Start Point: Antoni Maura
Number of Routes: 1Number of Stops: 16
Season: All Year Round
Must Do: The Palau de
L’Alumndaina
Germany, Europe
Santa Cruz De Tenerife
Start Point: Plaza De Espana
Number of Routes: 1Number of Stops: 11
Season: All Year Round
Must Do: Tenerife Auditorium
Santander
Start Point: Rotonda Hotel Bahia
Number of Routes: 1Number of Stops: 8
Season: July - September
Must Do: Museo Maritimo
Seville
Start Point: Paseo de Colon
Number of Routes: 1Number of Stops: 12
Season: All Year Round
Must Do: Seville Cathedral
Berlin
Start Point: Tauentzienstrasse 16
Number of Routes: 3Number of Stops: 14
Season: All Year Round
Must Do: Checkpoint Charlie
Potsdam
Portugal, Europe
Start Point: Luisenplatz
Number of Routes: 1Number of Stops: 8
Season: April - November
Must Do: Cecilienhof Palace
Trier
Start Point: Porta Nigra
Number of Routes: 1Number of Stops: 6
Season: April - October
Must Do: Amphiteatre
Norway, Europe
Albufeira
Start Point: Municipio
Number of Routes: 1Number of Stops: 17
Season: All Year Round
Must Do: Sant’Ana Church
Aveiro Ilhavo
Start Point: Rua Joao Mendonca
Number of Routes: 1Number of Stops: 4
Season: April - September
Must Do: Mercado do Peixe
Funchal
Start Point: Estrada Monumental
Number of Routes: 1Number of Stops: 18
Season: All Year Round
Must Do: Igreja de
S. Martinho
Lisbon
Start Point: Marquês de Pombal
Number of Routes: 2Number of Stops: 30+
Season: All Year Round
Must Do: Jeronimos
Monastery
Porto
Start Point: Infante D Henrique
Number of Routes: 2Number of Stops: 30+
Season: All Year Round
Must Do: Serralves Museum
5
Alesund
Start Point: Cruise Ship Port
Number of Routes: 1Number of Stops: 10
Season: May - September
Must Do: Alesund Church
Bergen
Start Point: Skolten Cruise Terminal
Number of Routes: 1Number of Stops: 13
Season: April - September
Must Do: Tollbodkaia
Viewpoint
Stavanger
Start Point: Gamle Stavanger / Cruise Terminal
Number of Routes: 1Number of Stops: 10
Season: May - September
Must Do: Stavanger Museum
6
Oslo
Start Point: The Cruise Terminal
Number of Routes: 1Number of Stops: 17
Season: April - September
Must Do: Oslo Opera House
Budapest, Hungary
Start Point: St. Stephen’s Basilica
Number of Routes: 2+CruiseNumber of Stops: 27
Season: All Year Round
Must Do: St. Stephen’s
Basilica
Copenhagen, Denmark
Russia, Europe
Start Point: Radisson Royal Hotel
Number of Routes: 2Number of Stops: 18
Season: All Year Round
Must Do: Amalienborg Palace
Gozo, Malta
Start Point: Mgarr
Number of Routes: 2Number of Stops: 28
Season: All Year Round
Must Do: Fort Chambray
Luxembourg, Luxembourg
Start Point: Boulevard Franklin Delano Roosevelt
Number of Routes: 1Number of Stops: 8
Season: April - October
Must Do: Cathedral
Notre-Dame de Luxembourg
Kazan
Malta, Malta
Start Point: Gabdulla Tukay Square
Number of Routes: 1Number of Stops: 11
Season: April - October
Must Do: Sultan-Galiyeva
Square
Start Point: Valletta Waterfront
Number of Routes: 3Number of Stops: 30+
Season: All Year Round
Must Do: Mosta Church
and Dome
Moscow
Paphos, Cyprus
Start Point: Red Square
Number of Routes: 1Number of Stops: 17
Season: All Year Round
Must Do: St. Basil’s Cathedral
Start Point: Harbour
Number of Routes: 1Number of Stops: 11
Season: April - October
Must Do: Tomb of the Kings
St. Petersburg
Paris,* France
Start Point: Saint Isaac’s Cathedral
Number of Routes: 1Number of Stops: 18
Season: All Year Round
Must Do: Palace Square
Start Point: Tour Eiffel
Number of Routes: 1Number of Stops: 10
Season: All Year Round
Must Do: Musee du Louvre
Prague, Czech Republic
Rest of Europe
Start Point: Old Town Square
Number of Routes: 1Number of Stops: 8
Season: All Year Round
Must Do: Prague Castle
Reykjavik, Iceland
Start Point: Harpa Concert Hall & Conference Centre
Number of Routes: 1Number of Stops: 10
Season: All Year Round
Must Do: The Pearl
Stockholm, Sweden
Start Point: Royal Palace / Strömgatan
Number of Routes: 1Number of Stops: 14
Season: All Year Round
Must Do: Royal Palace
Amsterdam, Netherlands
Tallinn, Estonia
Start Point: Central Station
Number of Routes: 1Number of Stops: 12
Season: All Year Round
Must Do: The Royal Palace
Start Point: Mere Pst
Number of Routes: 1Number of Stops: 8
Season: April - September
Must Do: Kadriorg Art
Museum
Athens & Piraeus, Greece
Tbilisi, Georgia
Start Point: Syntagma Square
Number of Routes: 1Number of Stops: 15
Season: All Year Round
Must Do: The Acropolis
Start Point: Kote Apkhazi Str
Number of Routes: 1Number of Stops: 11
Season: All Year Round
Must Do: Georgia National
Gallery and Museum
Brussels, Belgium
Warsaw, Poland
Start Point: Central Station
Number of Routes: 2Number of Stops: 24
Season: All Year Round
Must Do: Manneken Pis
7
Start Point: The Palace of Culture & Science
Number of Routes: 1Number of Stops: 10
Season: March - December Must Do: The Royal Castle
8
United Kingdom & Ireland
Eastbourne
Start Point: Eastbourne Pier
Number of Routes: 1Number of Stops: 23
Season: March - October
Must Do: Eastbourne Pier
Edinburgh
Start Point: Waverley Bridge
Number of Routes: 1Number of Stops: 14
Season: All Year Round
Must Do: Edinburgh Castle
Glasgow
Bath
Start Point: Bath Abbey / Railway Station
Number of Routes: 2Number of Stops: 30+
Season: All Year Round
Must Do: Bath Abbey
Belfast
Start Point: Castle Place
Number of Routes: 1Number of Stops: 20
Season: All Year Round
Must Do: St. Anne’s Cathedral
Bournemouth
Start Point: Bournemouth Pier
Number of Routes: 1Number of Stops: 24
Season: April - September
Must Do: Russell Cotes
Museum
Brighton
Start Point: Brighton Pier
Number of Routes: 1Number of Stops: 11
Season: April - October
Must Do: Sea Life Centre
Bristol*
Start Point: Broad Quay
Number of Routes: 1Number of Stops: 21
Season: February - December Must Do: Bristol Zoo
Cambridge
Start Point: Silver Street
Number of Routes: 1Number of Stops: 19
Season: All Year Round
Must Do: American Military
Memorial
Cardiff
Start Point: Cardiff Castle
Number of Routes: 1Number of Stops: 11
Season: All Year Round
Must Do: Cardiff Castle
Chester
Start Point: City Road / Station Road
Number of Routes: 1Number of Stops: 17
Season: March - November Must Do: Dewa Roman
Experience
Derry/Londonderry
Start Point: Tourist Information Centre
Number of Routes: 1Number of Stops: 7
Season: All Year Round
Must Do: Museum of
Free Derry
Dublin
Start Point: 14 Upper O’Connell Street
Number of Routes: 2Number of Stops: 30+
Season: All Year Round
Must Do: Guinness
Storehouse
9
Start Point: George Square
Number of Routes: 1
Season: All Year Round
Number of Stops: 28
Must Do: The Tall Ship
Inverness
Start Point: Bridge Street
Number of Routes: 1Number of Stops: 13
Season: March - September Must Do: St. Andrew’s
Cathedral
Llandudno & Conwy
Start Point: Llandudno, Pier Entrance
Number of Routes: 1Number of Stops: 10
Season: March - October
Must Do: Llandudno Pier
London
Start Point: Victoria / Piccadilly Circus
Number of Routes: 3Number of Stops: 30+
Season: All Year Round
Must Do: London Eye
Newcastle/Gateshead
Start Point: Bewick Street
Number of Routes: 1Number of Stops: 17
Season: March - December Must Do: Great North
Museum
Norwich
Start Point: Theatre Street
Number of Routes: 1Number of Stops: 9
Season: March - November Must Do: Norwich Anglican
Cathedral
Oxford
Start Point: Railway Station
Number of Routes: 1Number of Stops: 20
Season: All Year Round
Must Do: Trinity College
Stratford-upon-Avon
Start Point: Avon Boating
Number of Routes: 1Number of Stops: 11
Season: All Year Round
Must Do: Anne Hathaway’s
Cottage
Windsor
Start Point: Castle Hill
Number of Routes: 1Number of Stops: 11
Season: March - November Must Do: Windsor Castle
York
Start Point: Exhibition Square
Number of Routes: 1Number of Stops: 17
Season: February - December Must Do: Clifford’s Tower
*City Sightseeing Affiliate
10
*An online market research
questionnaire was emailed to a
random selection of customers
who had pre-booked their
tickets through
www.city-sightseeing.com.
What Our Customers Say*
This survey is based on 489
responses received in March
2015
How did you arrive to the tour?
What is your age?
3% Age 18-24
55%
Age 45+
21% Age 25-34
21% Age 35-44
Walked
58%
Train
13%
Cruise Ship
11%
Less than 1 day
23%
Car
10%
Up to 1 week
16%
Bus
8%
Up to 1 month
29%
1 to 3 months
25%
93%
95%
95%
What was the main reason for your visit?
of customers are
aware City Sightseeing operates tours in other countries
of customers were
Satisfied or Very Satisfied with our service
Who did you travel with?
53%
Couple
8% Alone
30% Family
7%
3 months +
of customers rated the
enjoyment of the tour as Good or Very Good
9% Group
How far in advance did you purchase your ticket?
City Break
65%
Cruise Holiday
18%
Other
13%
Educational Visit
3%
Business
1%
89%
of customers have
taken a City Sightseeing Tour before
99%
of customers
would take a City Sightseeing tour again
Working Together
We offer 4 ways to work with us:
Affiliate Link
A unique booking link embedded in to your consumer website
allowing customers to book their chosen tour and print their tickets
at home; commission is paid on all bookings made through your
unique link.
Agent System
A unique log in to the trade section of our website is provided; a
credit limit is agreed upon in one of the 3 currencies available – GBP
/ USD / Euro and invoices are settled on a monthly basis or when
the credit limit is reached. A City Sightseeing branded voucher is
issued on booking.
Traditional Voucher Method
Products are loaded and bookings made through your own systems
with voucher design pre-approved by ourselves. Commission is
then applied at invoice stage. Product information can be sourced
in several ways:
Manual Loading... tours are loaded by your internal loading
department using the descriptions from our websites. Subject
to our approval, slight amendments are allowed and images are
provided by ourselves.
XML via URL... which when “called” produces an XML format
document of current data. This structured data document
provides live data on each request allowing the easy import
and queries on data contained inside document. This ability
to import into websites reduces the manual input of data and is
open to all agents however, terms & conditions do apply.
Integrated API... multiple access methods of live data in to
your system eliminating the manual input of tour information.
Systems work together to produce live information including
complete booking process if required, notifications and updates
made by ourselves will be linked directly in to your system
and updated automatically. API is open to all agents however,
terms & conditions do apply together with guaranteed minimum
volumes of business.
Agent Discount Code
CS69
A unique code is issued and used at booking stage via our website.
City Sightseeing branded vouchers are issued when booking is
complete. Payment is made and discount applied at booking giving
the net cost.
/CitySightseeingWorldwide
@citysightseeing
/company/city-sightseeing-ltd
@cityssworldwide