client story 12 Africola 5 risk insurance 16
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client story 12 Africola 5 risk insurance 16
5 Africola A dash of daring, the ingredients of Africola's success story 12 client Hayes, transforming the family farm for the next generation(s) insurance 16 risk What would happen if your stay-at-home parent/carer was sick or disabled ISSUE THREE An advice, news and lifestyle magazine for clients Hood Sweeney Serving South Australians for 40 years africola5 coaching8 A dash of daring and a measure of solid business sense, the ingredients of Africola’s success. Summer Board Games: Professional Development in Disguise. Charcoal beetroot with saltbush 11 hayes12 Transforming the family farm for the next generation(s). Front Cover Richie Hayes Director Rocky Hill Table Grape Pty Ltd. risk insurance 16 financial planning 22 What would happen to your household and savings if your stay-at-home parent/carer was sick or disabled? High prices mean high risk, not high rewards in global markets, warns Hood Sweeney Securities. suntrix18 onboard24 EQ not just IQ the magic ingredient in Suntrix success. Surf’s up for Glenelg’s Onboard thanks to some savvy software choices. Disclaimer This magazine is intended as general information only. It does not purport to be comprehensive advice. Readers should seek professional advice before acting in relation to these matters. |1| Welcome Welcome to our third edition of Life + Toil, our lifestyle magazine packed full of client news and articles about financial sector issues. It’s the first of our publications for 2016 — our 40th birthday year, which is shaping up to be very exciting with client events, celebrations and an upcoming bumper edition of Life + Toil 4. Like many of our clients and our merger partner, Shearer & Elliss, we’ve come a long way from our beginnings as a small accounting firm to becoming one of South Australia’s most successful professional services firms. We’ll bring you stories about the financial journey of some of our long standing clients, highlighting the changing face of business in South Australia. Hood Sweeney prides itself on supporting clients throughout their financial journey, and we love to bring you stories of their successes. Life + Toil a commitment to bringing client stories from South Australian business that are getting on with the job; stories that often fly under the radar. The third edition of Life + Toil features innovative farming family, the Hayes family, which is restructuring the family business as part of a smooth succession plan. The Hayes family has built four businesses for the four siblings from the original family farm, which has historically been based on a cattle station outside of Alice Springs. |2| We meet South Australian solar energy company Suntrix’s co-founder and managing director Jenny Paradiso, who has stewarded the business into new markets and new products, based on a philosophy that prioritises a deep understanding of what customers want. We also learn how surf shop owner Erica Modra, and her husband, former Adelaide Crows footballer Anthony Modra, are transforming their Glenelg business Onboard with the latest business management software. We hope you enjoy the third issue of Life + Toil — stay tuned for the next 40th birthday bumper edition to be released mid-year. Please let me know if you require any more information or an introduction to any of our specialist areas. Chris Stewart Managing Director |3| |4| africola A dash of daring and a measure of solid business sense, the ingredients of Africola’s success. It takes a certain sort of daring to open a new restaurant in a small city with more restaurants and cafes per capita than any other Australian city, and which under-indexes in young people and highly paid jobs. Under the circumstances, you might be tempted to tame your ambition and play it a bit “safe”. Yet chef Duncan Welgemoed and designer James Brown, the team behind the theatrical Africola restaurant on Adelaide’s East Terrace, did just the opposite and in the process, have earned a string of accolades and devotees. Inspired by the African cola, they have produced something out of the box, with a kitchen that’s equal parts theatre and dish production, an eclectic menu featuring African dishes that many Adelaideans cannot pronounce and a culture of constant innovation. “We are pretty dedicated and we push forward — we don’t stagnate and run the same concept or menu time in and time out. It’s a refined experience every time you come back,” Duncan says. Africola has won a number of awards since its launch in 2014 and has been listed in Gourmet Traveller’s top three South Australian restaurants. It has rapidly established itself as an integral part of the restaurant community, frequent flying-in leading chefs for collaborative dinners open to the public. “We strive for ultimate quality. Ever since I’ve been here we’ve won quite a few awards — we have been quite prevalent in the media. The quality of the cooking and the food speaks for itself, service is wicked; our success is based on that, really,” Duncan says. “We do a lot of collaborative stuff with chefs across the country who come in and do dinners at Africola. We’ve done 12 of these dinners which are always sell outs. When they come down we all collaborate — we all share ideas,” says Duncan. “It’s pretty unique not just for Adelaide but for Australia. We have this ever evolving restaurant and the critics say whenever they come in that it just keeps getting better, and better and better because we keep refining what we are doing. We keep up with certain trends and certain ingredients.” |5| "There has been a real change in the culture in Adelaide and it has become the centre of cooking; it’s really pushing the boundaries." The secret, Duncan says, is blending the exciting with the staples. And despite the hype about creative use of meat, the menu is one of the more accessible, drawing on premium bespoke South Australian produce. “With our menu, even though it does seem a bit weird and wonderful it is actually pretty solid. I mean, one of our dishes is the cow’s head but we actually have more fish and vegetables on the menu than just grilled meats when you look at it. It’s actually more accessible than a lot of restaurants in South Australia. The menu has also got a strong following from the health conscious, including paelo king Pete Evans, and an army of loyal female clients who constitute about two thirds of diners each night. “Our menu is what people should be eating — it’s a vegetable focus with meat almost as a garnish. It’s a sustainable way of eating and that’s why we do have a lot of vegans and a lot of paleos and health conscious people who eat here. We do use the best vegetables, the best meats — all sustainable,” Duncan says. Yet like all overnight successes, Africola is built on the foundations of years of previous achievement; Duncan was the head chef for acclaimed Bistro Dom and James Brown impressed with McLaren Vale winery Alpha Box and Dice and Hotel Mexicola in Bali. Despite the popular culture perception that being a chef is all about the art of cooking, the success of Africola is largely due to pragmatism. “I suppose you have to be extremely dynamic, not just as a chef but as a business operator. You can’t just stay behind the stoves, unfortunately,” Duncan says. “When friends and I opened restaurants all around the country at the same time, we thought we would be in the kitchen constantly chopping onions, cleaning down and everything else. But the business side does take you away from the kitchen duties. You have to think about the accounting, staffing and menu writing and also being quite a media presence to generate the bookings to get your jobs. Little did I think I would ever be a publicist,” he says. So in a business sense, Hood Sweeney’s financial team behind the scenes, providing advice on taxation, business structure and financing, is almost as much of a key player in the project as the floor staff who are its public face. “We work really closely with Hood Sweeney with all our accounts. We have struck up an excellent relationship…they are just as much a part of our team really than the people on the floor,” Duncan says. And in continually striving for the cutting edge, Duncan says the new breed of Adelaide restaurants is changing the landscape. “Five years ago we really struggled to keep young people in the hospitality industry — they all wanted to move away because it wasn’t dynamic. There has been a real change in the culture in Adelaide and it has become the centre of cooking; it’s really pushing the boundaries. Now more of those people are staying to set up their own business, which is great,” he says. Photography Credit: Andre Castellucci |6| |7| coaching Summer Board Games: Professional Development in Disguise. Whiling away the summer holidays with that great Aussie tradition, playing for sheep stations in your favourite board game, might seem like childish fun but there are plenty of lessons for your business in the strategising, says Hood Sweeney’s Director of Consulting and Performance Coaching, Simon Starr. Analysing the different tactics and their outcomes in these games is not only a good way to sharpen your strategic thinking but this analysis also can be applied to business and life, he says. Take for example, the board game strategy Simon adopted in coaching his son’s footy team a few years ago. “One of the principles of coaching 12-15 year olds that I adopted was to give everyone a fair go. This is easier if you’re just happy to give everyone a run regardless of the result. As a performance coach though I am success-oriented and enjoy empowering the boys with belief in themselves and an understanding that success is a learned habit,” Simon says. Simon Starr Director, Consulting & Performance Coaching “Let’s face it everyone enjoys success more than failure so if we can help them understand the mechanics of success and how these differ from the mechanics of failure then the coaching extends beyond the footy field.” |8| With this in mind, Simon began to think of each match as a game of chess, deploying players with varying skill levels to benefit the team as a whole and provide everyone with a fair go. “We had some good players in the team, a bit like the back row on the chess board. We also had a few who were new to the game or relatively unskilled. These were our front-row pawns; not as influential as the back row but they still had a role to play and could contribute significantly to our success. Rarely do you see the Queen win the game on her own,” he says. “So each weekend’s game became a game of chess: forward planning and positioning of players to ultimately create ‘check mate’ — that is, hopefully being in front at the final siren. This was a very helpful way of thinking because we were starting with the end in mind. The game then became about positioning for this moment.” The value of this approach, Simon says, was that it gave the team tactical agility and clarity about what each team member would do to fulfil their given role in the team. “Let’s face it everyone enjoys success more than failure so if we can help them understand the mechanics of success and how these differ from the mechanics of failure then the coaching extends beyond the footy field.” By tethering to a future position, or being clear about our goal, the team was able to try new things. It could also be flexible about how it was going to meet the longer term objective and the team was able to avoid becoming reactive to what was happening in the moment. “Having a common purpose and outcome meant it became much more about how we played the game as a team, yet within that framework the individuals continued to develop,” Simon says. Understanding the role of individuals in a team and being clear about how everyone contributes to meeting a target or goal, has the effect of removing individualism, he says. “It delivered real-life micro-lessons in sacrifice, team-oriented goals, discipline and support. It also forced me, as the team leader, to think laterally, stay true to the philosophy, and communicate in a way that engaged everybody.” This has important implications in a business sense too. Although most teams in life aren’t required to give everyone a fair go, nearly every team — whether it’s a sports team or your work team — has this mix of abilities. “The types of attributes we developed as a footy team and the outcomes we achieved by using the lessons of the chess board can apply to any team building,” says Simon. “Many people do not realise the strategic skills they already have which they could bring to their business and their team. “This approach of drawing tangible lessons from life to business enables you to create great experiences for people, and helps them achieve a goal, create a moment, shift a habit or build a legacy,” he says. To find out more about our Consulting and Performance Coaching contact Simon Starr on 1300 764 200 or [email protected] |9| equipment Charcoal BBQ Food processor Deep pan for frying Tin foil Ingredients 6 large beetroot with stem and leaves attached (cut the stems off the bulb and the leaves off the stem and set aside) 250g unsalted butter 5 shallots peeled and roughly chopped 150g chicken stock 2 large cloves of garlic 1 glass of red wine 100ml extra virgin olive 5 thyme sprigs picked down 1 bunch of saltbush picked down and stalks discarded 100ml red wine vinegar 50g caster sugar 2 bay sprigs 150g sharp sheep’s milk cheese 500ml canola oil Method Wrap three of the beetroot in tin foil. Light the BBQ and once the coals are ashed over, place the beetroot among the coals and rotate every 15 minutes until the beets are really soft. It’s ok if the outside of the beetroot burn and char as the real goodness comes from the centre. Set aside to cool. Once cool, peel and toss in a little extra virgin olive oil, sea salt, thyme and black pepper. Set aside at room temperature. With the remaining beetroot, roughly chop and add to a hot pan with 1/2 the butter, 1/2 the garlic and shallots. Shallow fry until the shallots are soft, deglaze with the red wine and reduce until it’s totally evaporated. Add the stock and cook out until the beetroot are soft and starting to slightly caramelise. Purée on high in the food processor and add the rest of the butter. Puree until emulsified and glossy. Season and keep warm. Wash the beetroot leaves thoroughly and pat dry with a tea towel. Brush with olive oil and season with sea salt and char on the BBQ until the leaves are cooked and slightly crispy. Bring the vinegar, bay and sugar to the boil, add the beetroot stems and leave to cool. The stems will take on a rhubarb texture. Place the canola oil in a deep pan and heat to 180 degrees, add the salt bush to the oil and quickly crisp up. Take out the hot oil and drain. Season with sea salt. Spoon the purée onto a plate and smooth over the centre, add the charcoal beetroot, leaves and stems, finish the dish with the crispy salt bush and crumble the sheep’s milk cheese over to finish. | 10 | Charcoal beetroot with saltbush Thank you to our client, Africola, for supplying this recipe. | 11 | hayes Transforming the family farm for the next generation(s). | 12 | “It’s our lifestyle, it’s our home — and we try and make money out of it. It’s turning sunshine into money, we hope.” Farming in the deep heart of Australia — cattle country east of Alice Springs — might be about tradition but it’s also about turning your hand to whatever is required to get the job done. It’s this pragmatism, combined with some timely financial advice and a few good ideas, that have transformed the historic Undoolya Station, home to five generations of the Hayes family since 1906, into a modern agribusiness. “There’s too many stories of wealth being lost because of stupidity and rivalry in the family. We don’t wish to see that happen because we are all passionate about what we do here,” says eldest brother Richie Hayes, Director of Rocky Hill Table Grape Pty Ltd. “It’s our lifestyle, it’s our home — and we try and make money out of it. It’s turning sunshine into money, we hope.” Taking a strategic approach has allowed the Hayes family to diversify, enabling the four Hayes siblings to leverage the family farm without selling it off. He admits dividing up the spoils between four siblings cannot always be fair but it has to be workable for the future of the family enterprise. They’ve created four businesses: a table grapes and food production, a second cattle property and a spare parts business in Alice Springs — achieving patriarch Jim’s wishes to have it all sorted before “he falls off the perch”. “You lift your lip up and get on with it. It is what it is. Everybody has their own issues,” he says. | 13 | “We are all in business together but all have our own agendas and livelihoods. We all have our own passions that we want to pursue but we need to stick together. “It’s very easy, given the seasonality of agriculture to be driven by the wrong agenda, you really need to have the right structures in place that enable you to plan for the future,” says Scott. “It certainly helps to have it all written down and nutted out. We have to know what we are doing and where we are at,” Richie says. “It’s very important to have a robust succession plan in place, included documented agreements which outline the agreed steps to be taken should something happen to a partner through death or disability or should they want to exit the business. Senior director of accounting and business advisory at Hood Sweeney, Scott Young, an agribusiness specialist, says the Hayes family enterprise was typical of many partnership models built on family relationships, lacking the business structures and rigour needed to ensure it could continue into the future. Increasingly, he says, farmers are recognising the need to treat the farm as a business enterprise— not simply their home and a job. “The family also wanted to have a clear understanding of the options available to provide for the next generation and ensure the ongoing viability of the family enterprise,” he says. Hood Sweeney is working with the family to create a family board that will provide direction to the four business units and allow them to be independently. | 14 | Financial restructuring has also supported a shift from the core business of cattle farming into the sometimes more lucrative table grapes business and potentially into other food production for Richie Hayes at Rocky Hill, on a 2000ha freehold niche in the 14000 sq km station. “In the 1970s we found some pretty serious water on Undoolya Station and we had lucerne here for 15-20 years but eventually the money wasn’t there. We were approached to get a water license but that took seven years. “In 2002 we put in 60 acres of table grapes because we are able to get them at just the right time into the market. Eventually we bought the partner out, the manager racked off and I became a grape grower,” he says. It’s a precarious business managing the 48 degree heat at picking time and timing production to meet the market gap between the end of the Queensland grape season and before the Sunraysia season. The project has consumed considerable capital, drilling for water and supplying electricity to carve a food bowl from the red dust. It also has formidable recurrent costs in wages, water, power and freight. But when it works, the grapes business earns double that of a cattle station, employing over 100 people at certain times of the year and grossing $4 million when the stars align. And there are more opportunities on the horizon. After much lobbying for a quicker turnaround on a new water allocation than the last, the Hayes family has recently acquired an allocation of water. “There are a lot of people interested in what we are doing at the moment and we are yabbering to some people from NSW and Queensland about producing whatever will grow here,” Richie says. Yet he warns that much depends on safe passage through the regulators. “The bureaucracy in the government is absolutely crippling the country. That’s my big gripe.…They have no wish to see any development in the NT possibly Australia. It is absolutely frustrating to the degree that it’s becoming impossible to work in the system. “I haven’t asked for a single cent out of the government. I don’t want anything out of the government. I just want to get on and do what I want to do,” he says. | 15 | risk insurance What would happen to your household and savings if your stay-at-home parent/carer was sick or disabled? If you are a 1-income family, chances are that you have income insurance for the main breadwinner in case they become sick or disabled and were unable to work. But, statistically speaking, you are less likely to have insurance to cover the unpaid partner if they could not perform their invaluable work at home, says Hood Sweeney’s Life Risk Insurance specialist Mark Mullins. “Many people underestimate the value of a stay-at-home parent yet a typical stay-at-home parent works an average of 90 hours a week. Imagine how much this might cost to buy into the household if that parent could no longer work,” says Mark. “You might suddenly need to factor in meals, childcare, housekeeping, laundry and administration support — all of which can be expensive.” “The last thing you need is financial worry when you are facing the major illness or disability of a loved one,” he says. In fact, a survey conducted by Salary.com estimates that stayat-home parents/carers should be charging $115,000 per year for their work.1 Households need to ask what might happen to their savings and income if their stay-at-home parent/carer prematurely died, became totally and permanently disabled or suffered a critical illness and was unable to work. Not many people are at the point that their financial position would be secure if the main breadwinner had to stop work to care for children or the stay-at-home parent, says Mark. They might also need to find additional funds to pay for any medical expenses and home modifications as well as to pay for a cleaner, meals, nanny/childcare or home-help. “Death, Total and Permanent Disability and Trauma insurance provides a pre-determined lump sum if a person dies, becomes totally and permanently disabled or has a critical illness. This provides your family with some breathing space to stabilise and maintain your existing lifestyle,” Mark says. 1 http://www.forbes.com/sites/jennagoudreau/2011/05/02/why-stay-at-home-moms-should-earn-a-115000-salary/ | 16 | Having the right insurances can also provide a range of benefits on top of a pre-determined lump sum in the event of premature death, total and permanent disability or trauma. Policies can provide a Terminal Illness Benefit which pays the death cover sum insured if you are diagnosed with a terminal illness likely to result in death within 12 months or they can provide partial benefits if you do not meet the full trauma definition, Mark says. “We often forget to put a value on work that doesn’t come with a payslip but it pays to calculate what you would need to keep the household ship afloat if the homemaker could no longer do their job,” he says. It might also be worthwhile to consider insuring your children because having a child critically unwell or injured also places incredible strain on the household finances. It’s important to ensure that you regularly review your insurances to ensure that they are able to support your current situation. Hood Sweeney’s Life Risk team works to understand your situation and to find the right insurance package for your household. Mark Mullins Associate, Life Risk Specialist For more information contact Mark Mullins on 1300 764 200 or [email protected] Authorised Representative 323919 Hood Sweeney Securities Pty Ltd AFSL No. 220897 | 17 | suntrix EQ not just IQ the magic ingredient in Suntrix success. You might think that building a solar energy company to become a national multimillion dollar business is a leftbrain exercise but for Suntrix co-founder and managing director Jenny Paradiso, the right brain creativity and emotional intelligence has been equally important. There has been a large element of intellectual rigour applied in transforming an idea Jenny and her husband David Hille had while looking for an affordable high quality solar energy system for their own home eight years ago. But Jenny says the real secret of their success in establishing an Adelaide-based solar business, which designs and installs solar energy systems and manufactures monitoring units has been its focus on understanding what people need. “You don’t just go into a business for money — you do it for passion and that’s what we did; we did it for passion. Our business is about looking to inform our customers and giving them all the information they need to work out what’s good for them. It’s about educating them, not just about renewable energy but about really simple things — heating and cooling and energy efficiency, buying local — all those things that we think are really important,” Jenny says. The business has come a long way since Jenny, a former librarian and David, a technically minded customer of solar energy who developed a bespoke solar energy system, decided to take what they knew to the market. | 18 | The emotional side of doing business is often underestimated, Jenny says, but this quality, and empathy for customers and staff, is a powerful motivating force. “We realised there were a lot of people out there like us who were looking for good value for money products, someone who knew their stuff, honest people with integrity, especially in the solar industry because you get a lot of cowboys out there,” she says. “I worked in public libraries for quite a few years and then I worked in library software servicing state libraries, national libraries, universities and then I went on maternity leave and my husband and I decided to start a solar company because that’s what you do when you are about to have a baby,” she laughs. Suntrix was born from a passion for renewable energy and a conviction that they could make a difference to their customers. “We don’t just throw the panels on the roof and say thank you very much, see you later. We design the systems. We have an in-house, full time PV designer and that’s what he does — he looks at the best location, he looks at how they should be strung, the panels should be laid out. He looks at the best inverter to go with the client’s needs and we educate our clients and inform them so that they can make the decision that’s best for them. “We have a commitment to our employees and to our customers and that alone got me through some of the really tough times because you are not just giving up on yourself if you give up. That was a really strong driver for me on those really tough days — the days when I had a toddler and a newborn — when I thought I don’t want to do this anymore; it’s too hard. “At that stage we already had a number of employees and hundreds of customers and it wasn’t a simple thing just to say I’ve had enough and tell everyone they didn’t have a job anymore. And there were all those customers who gave us a chance when we were small and untried and untested. I had a great commitment to those people. “People do feel a connection and we have a great team because of it…I’ve always said: people do business with people and the people are really important — more important than the business. The reason we do well is because of the people we have,” Jenny says. | 19 | | 20 | And, she says, the strong relationships Suntrix has with other businesses are equally important — businesses like Hood Sweeney for example — who are “always at the other end of the phone when you need them”. Under Jenny’s stewardship, Suntrix has weathered a contraction in the solar energy market and continued to grow, expanding into Queensland, New South Wales and Victoria where it has just finished installing solar energy systems to every fire station in the state. Suntrix was awarded the Telstra SA Business of the Year and the Telstra SA Medium Business of the Year in 2013 and, in July 2014, Jenny won the Ernst and Young Entrepreneur of the Year Award (Emerging Category) for the Central Region. She also is a member of the Clean Energy Council (CEC) PV Leadership Committee and a board member of the not-for-profit Cure4CF Foundation which supports the work of a leading gene research therapy team towards developing a cure for cystic fibrosis. “The challenges have changed over the years. The reason we are still around is that we’ve diversified. We started in the residential space and we now mainly service business and commercial. We have developed and provided new products such as our monitoring. And although we have our main operations in South Australia, we’ve expanded interstate so we are also in Victoria, Brisbane and New South Wales,” she says. Suntrix has also developed innovative products such as a monitoring system that sends clients an email or a text if their solar system is not working. “We’ve found that if something does go wrong, a lot of the time people don’t know until they get their next electricity bill but by then it has cost you several hundred dollars at least. This will tell you within 24 hours if you’ve got an issue,” she says. The MyWatt monitoring system retails for less than $200 and, already, there are sales to Europe and plans to manufacture it in Australia if sales volumes increase. "We have a commitment to our employees and to our customers and that alone got me through some of the really tough times because you are not just giving up on yourself if you give up." | 21 | “We have only recently started in Victoria and that’s booming for us at the moment and we are doing a lot of work for councils…it’s definitely a different climate to South Australia. I’ve realised that if you can do business in South Australia, you can do business pretty much everywhere,” Jenny says. “We will continue to expand but we are doing it softly, softly. We’ve definitely got more opportunities interstate and also in the size of the system. We are looking at more large scale systems and the commercial side of our operations are definitely developing more rapidly,” she says. “I’m very confident about the future of solar. It changes all the time but it is definitely worth doing without a doubt… particularly for commercial operations — it’s amazing how much of a difference we can make for their standard operating expenses.” financial planning High prices mean high risk, not high rewards in global markets, warns Hood Sweeney Securities. Finding value stocks has never been harder, a Hood Sweeney investment seminar has heard. That’s why you need to focus on the fundamentals of individual stocks and look for quality businesses trading at a discount. For most investors, this means relying on professional investment funds to do the research, the forum heard. Hood Sweeney directors Tony Michaels and Adrian Zoppa hosted an expert panel including Erik Metanomski, Chair of the Hood Sweeney Investment Committee, Co-founder of Magellan Financial Group Chris McKay and Managing Director of Folkestone Property Group Greg Paramor. Investors should be very wary of chasing yield or income in a market which has been overinflated by central banks expanding the money supply and propping up property and stock markets since the Global Financial Crisis of 2007-08, they said Tony Michaels Senior Director, Financial Planning Authorised Representative 259128 Hood Sweeney Securities Pty Ltd AFSL No. 220897 “In my experience and beyond my experience, in the history books that spans 150 years, the conclusion I come to is that this world has never seen such a disconnect between physical assets and the amount of capital looking for a home,” Mr Metanomski said. | 22 | The investment committee said in this environment it was even more important to look for value and study the detail of individual companies. “When prices are higher you need to be more careful. It’s an important point and it’s probably counter intuitive. Our approach is to immerse ourselves in the detail,” Mr McKay said. The seminar heard that global conditions were likely to continue to make it tough for many businesses in the foreseeable future. “Don’t put your children’s inheritance on China being our saviour”, Mr McKay warned. Having spent time in China and India recently, Mr Metanomski said it was unlikely that these economies could help to drive growth in Australian exports any time soon. China’s economy appeared to be in worse shape than commentators had reported publicly and it was difficult to see where the predicted 6.9 per cent GDP growth would come from, he said. China’s exports for the year to date were down 8.8 per cent, imports were down 10 per cent and imports from Australia were down by 27 per cent. And it was clear that trade with India would remain difficult for the foreseeable future. “If you go to parts of Asia, they look at Australia as being pretty fair value but we look at it as being pretty damn expensive,” he said. “I’ve been talking to business people and officials in India and the country has enormous potential but it is rife with red tape and to actually allocate a significant amount of capital to business in India you would put a very high risk factor on that. I cannot imagine India will replace China [as a trading partner] over the next 5-10 years,” Mr Metanomski said. Online retailing which is around 12-13 per cent of total retail spending had affected returns from retail property, particularly in mid-range and smaller shopping centres, Mr Paramor said. Food home delivery would also have an impact, with distribution centres the beneficiaries at the expense of supermarkets. Neither could investors expect that prices in the resources sector, particularly the oil sector, to rebound any time soon, despite oil prices hitting a 6-year low. Most resources companies’ balance sheets were still insulated by hedged positions, the panel said and it was too soon to look for bargains. The investment committee members said they would hold cash rather than rush into an overpriced market. Australia was a particularly difficult environment in which to invest, characterised by high prices, high debt levels and patchy economic conditions around the country. This made it difficult to adopt the traditional defensive investment strategy of investing in blue chip stocks. “Everyone is always drawn to a fall in the market particularly when they see it picking back up again and they think all the pain is all over,” Mr Metanomski said. “The biggest trap for value investors is that we have to wait for opportunities to invest while we see prices go up…It’s not about how many investments you make, it’s about the quality of investments you make,” he said. “People in Australia say banking sector is a defensive position but with debt to equity ratios of 95 per cent, it is extremely vulnerable — it’s about as vulnerable as you can get,” Mr Metanomski said. “You should avoid the train wrecks that set you back…If you lose 30 per cent on an investment and you’ve got to make 50 per cent somewhere else just to cover what you’ve lost on that investment,” Mr Metanomski said. The forum heard there were complex conditions in Australia’s property market, creating high risk and limited returns. “We are concerned about the world and markets but if we find something that gives us sufficient potential return above the risk we are taking whatever the world looks like, we’ll buy it,” he said. “Yields in Australian real estate for office building, industrial, shopping centres, hotels … are the lowest I’ve seen them,” Mr Paramor said. On value On commercial property Value stocks are becoming harder to find as markets are being inflated by central banks printing money and the low cost of debt. Generally overpriced, low yield. On currency Some gains to be had in office property Sydney and Melbourne. Smaller retail centres and supermarkets under pressure from online shopping. $A is likely to trend lower. Many international investors are taking a blended position and are not repatriating profits. On the macroeconomy No genuine growth drivers on the horizon. On oil prices China’s economy is weaker than publicly recognised and debt levels are high. More pain for this sector as companies have been artificially protected by hedged positions. India remains a precarious trading partner due to red tape and corruption. Europe and US conditions remain volatile. If you would like to know more about Hood Sweeney’s value investment approach to preserving your capital, speak with Hood Sweeney’s Financial Planning team on 1300 764 200. | 23 | onboard Surf’s up for Glenelg’s Onboard thanks to some savvy software choices. “I would sit up at night doing research about different point of sale technology, business management software and what accounting packages there are out there… and that’s where I learnt what is important in retail,” Erica says. | 24 | It might be difficult to regard the ancient art of surfing as a high-tech activity but operating a surf-shop — Onboard at Glenelg — certainly is. Like many women of her generation, co-proprietor Erica Modra has embraced business technology to establish a new career in business. She manages the business with her husband, Anthony and she often works from their Fleurieu Peninsula home or the car, as she juggles the business with her jobs as an exercise physiologist and mother of two young children. She admits that the surf shop career is an accident stemming from a casual suggestion to her husband 22 years ago that he take up surfing as a form of stress management as he embarked on his AFL career. This somehow led them to embrace the surfing lifestyle and a share as silent partner in the surf shop at Glenelg 18 years ago. Yet, after watching the business, which currently employs 12 casual people, struggle with their existing IT systems, Erica was determined that it should become a leading-edge business, equipped with the right tools. “I would sit up at night doing research about different point of sale technology, business management software and what accounting packages there are out there… and that’s where I learnt what is important in retail,” Erica says. She introduced a suite of technological solutions for managing receipts and invoices, staff rostering and wages almost immediately after she and Anthony took over full ownership of the Glenelg surf shop in September 2015, aiming to add new energy to the business and ensure its profitability. And with advice from long-standing accountant, Hood Sweeney’s Eddie Taylor, senior director of Accounting and Advisory, Onboard implemented the Xero accounting package, along with Receipt Bank which captures emailed and scanned receipts and invoices. They also used Deputy for rostering. | 25 | All of these platforms integrate with the new point of sale system Retail Express and the business also outsources the workplace health and safety and staff management documentation, policies and procedures to Employ Sure. Now, thanks to these new systems, Erica is able to import receipts and invoices into the Xero accounting software via Receipt Bank, saving hours in time-consuming data entry. “As soon as we took ownership of the business I was finally able to implement so many platforms I’d been researching and Hood Sweeney helped to analyse our business, summarise options in the market place and helped me consolidate the best choices for our particular business,” she says. The Deputy software allows staff to enter their availability for the roster remotely via an app on their smartphones. Erica can use it remotely to plan rosters, monitor who is working and to approve the payroll which is calculated in 10 minutes — down from two hours manually. And Deputy automatically draws appropriate pay rates from the Xero accounting package. “As a business I want things to be replicable and streamlined and we could not do it without better systems and because we live [on the Fleurieu Peninsula] I need to be able to work from home.” “It means that our business will be more efficient and profitable and it can focus on the things that make the business productive — which is not sitting there managing accounts,” Erica says. | 26 | Next Erica will be launching Onboard’s new Retail Express point of sale system, with a state-of-the-art web-store and a move to a new show room in the Marina Pier. “It has taken months to get ready for this, but the move will help us finally eliminate the paper, improve inventory management and streamline the experience for our customers” Erica says. “But I’m really proud of Anthony’s commitment to maintaining this South Australian business and its people,” she says. “It means the workplace is more enjoyable — the staff love using our app to clock on and off and to send staff memos and messages. If you want to attract good people, you need the good tools to let them shine,” Erica says. This attention to profitability and excellence is helping to position the business for future expansion after weathering some dark days in retail. “It hasn’t been an easy time recently and we still have a long way to go.” Says Erica “Managing the change and helping staff prepare for the new systems has been a priority. Every day is a step closer and it’s so exciting when you first start using a new system and experience the way it will free up your time and you realise what you’ve been missing.” Erica says the next innovations planned for the business are aiming to change the experience not just for staff but for customers too. “That will be the best part” she says. “It’s a challenge — retail at the moment — no doubt,” she says, “but Anthony and I are a good team and our staff team is impressive; they are embracing the business changes and thriving in their roles.” Free gifts for Life + Toil readers Simply visit Onboard Surf Co at Marina Pier Glenelg and mention this article to get two FREE one hour Stand Up Paddle Board hire to use at your chosen time, PLUS a free surprise gift (while stocks last). Offer expires 30 September 2016. Follow onboardsurforiginals on Instagram and Facebook for more great offers. | 27 | Meet the Hood Sweeney Contributors Chris Stewart Managing Director [email protected] Simon Starr Director, Consulting & Performance Coaching [email protected] Tony Michaels Senior Director, Financial Planning [email protected] Adrian Zoppa CFP® Director, Financial Planning [email protected] Authorised Representative No. 259128 Authorised Representative No. 239866 Hood Sweeney Securities Pty Ltd AFSL 220897 Hood Sweeney Securities Pty Ltd AFSL 220897 Mark Mullins Associate, Life Risk Specialist [email protected] Authorised Representative No. 323919 Hood Sweeney Securities Pty Ltd AFSL 220897 our featured clients Hayes Africola Suntrix Onboard | 28 |