Healthcare units in the heart area - Ministerio de Sanidad, Servicios
Transcription
Healthcare units in the heart area - Ministerio de Sanidad, Servicios
Healthcare units in the heart area Standards and recommendations on quality and safety REPORTS, STUDIES AND RESEARCH 2011 MINISTRY OF HEALTH, SOCIAL POLICY AND EQUALITY Healthcare units in the heart area Standards and recommendations on quality and safety REPORTS, STUDIES AND RESEARCH 2011 MINISTRY OF HEALTH, SOCIAL POLICY AND EQUALITY Edita y distribuye: © MINISTERIO DE SANIDAD, POLÍTICA SOCIAL E IGUALDAD CENTRO DE PUBLICACIONES Paseo del Prado, 18 - 28014 MADRID NIPO en línea: 860-11-233-6 Imprime: Solana e Hijos, A.G., S.A.U. http://publicacionesoficiales.boe.es Healthcare units in the heart area Standards and recommendations on quality and safety Institutional, technical and scientific coordination • Inés Palanca Sánchez. Health Planning and Quality Office. QA-NHS. MSPSI Technical and Institutional Directorate. • Alfonso Castro Beiras. Scientific Co-manager. Head of the Cardiology Service of the Uni versity Hospital Complex A Coruña. Co-ordinator of the National Healthcare System Ischemic Cardio-pathology Strategy. • Carlos Macaya Miguel. Scientific Co-manager. Head of the Cardiology Service, San Car los Clinical Hospital. President of the Spanish Society of Cardiology (Sociedad Española de Cardiología). • Javier Elola Somoza. Technical Manager. Elola Consultores S.L. Editorial board • José Luis Bernal Sobrino. EC Consultoría y Gestión en Sanidad S.L. • Alfonso Castro Beiras. Head of the Heart Institute at the Juan Canalejo University Hospi tal (La Coruña). Head of the NHS Ischemic Cardio-pathology Strategy. • Javier Elola Somoza. Elola Consultores S.L. • Carlos Macaya Miguel. Head of the Cardiology Service, San Carlos Clinical Hospital. Pre sident of the Spanish Society of Cardiology (Sociedad Española de Cardiología). • Inés Palanca Sánchez. Health Planning and Quality Office. AC-SNS. MSPSI. • José León Paniagua. Doctor of Architecture. Group of Experts • María del Carmen Álvarez González. Health Planning and Quality Office. QA-NHS. MSPSI. • Virgina Argibay Pytlik. Head of the Spanish Society of Nursing in Cardiology (Asociación Española de Enfermería en Cardiología). • José Brugada Terradellas. Person responsible for the Cardiac Arrhythmia Unit Hospital Clinic (Barcelona). • Alfonso Castro Beiras. Head of the Heart Institute at the Juan Canalejo University Hospi tal (La Coruña). Head of the NHS Ischemic Cardio-pathology Strategy. • José María Cortina Romero. Head of the Cardiovascular Surgery Service. 12 Octubre Hospital (Madrid). • Carlos Fernández Palomeque. Head of the Cardiology Section at the Son DuretaUniver sity Hospital (Palma de Mallorca). • Miguel Ángel García Fernández. Full Professor for Cardiology. Complutense University. Madrid. • Javier Goicolea Ruigómez. Head of the Hemodynamics Service. Puerta de Hierro-Maja dahonda University Hospital (Madrid). President of the Hemodynamics and Interventio nist Cardiology Section of the Spanish Society of Cardiology. • Miguel Josa Barcía-Tornel. Cardiovascular Surgery at the Clinical Hospital of Barcelona. Depty President of the Spanish Society for Thoracic and Cardiovascular Surgery (Socie dad Española de Cirugía Torácica y Cardiovascular). • Francisco de Asís Jove Domínguez-Gil. General Deputy Manager of Healthcare. Spanish National Institute for Health Care Management (Instituto Nacional de Gestión Sanitaria). MSPSI. • Eva Laraudogoitia Zaldumbide. Jefa de Sección. Head of Section. Galdakao Hospital (Guipuzcoa). Treasurer of the Spanish Society of Cardiology. HEALTHCARE UNITS IN THE HEART AREA 7 • Carlos Macaya Miguel. Head of the Cardiology Service, San Carlos Clinical Hospital. Pre sident of the Spanish Society of Cardiology (Sociedad Española de Cardiología). • Fernando Mejía Estebaranz. Medical Manager at the 12 Octubre Hospital (Madrid). • Cesar Moris de la Tassa. Head of the Cardiology Service. Medical Manager at the Cen tral University Hospital of Asturias. • Julián Pérez-Villacastin. Head of the Arrhythmia Section, San Carlos Clinical Hospital. Secretary General of the Spanish Society of Cardiology. • Sara Pupato Ferrari. Manager of the Spanish National Institute for Health Care Manage ment. MSPSI. • Luis Rodríguez Padial. Head of Service at the Virgen de la Salud Hospital. Toledo. • José Alberto San Román. Manager of the Institute of Heart Sciences (ICICOR), Clinical Hospital of Valladolid. • Gines Sanz Romero. Manager of the Cardiovascular Translational Research Department. Carlos III Spanish National Centre for Cardiovascular Research (Centro Nacional de Investigaciones Cardiovasculares Carlos III). Carlos III Institute. Madrid. • José Manuel Vázquez Rodríguez. Clinical Management and Organisation Manager. Area of the Heart. A Coruña University Hospital Complex. • Joseba Zuazo Meabe. Head of the Cardiovascular Surgery Service at the Basurto Hos pital (Bilbao). President of the Spanish Society for Thoracic and Cardiovascular Surgery. Publishing support • Alberto Segura. Health Planning and Quality Office. QA-NHS. MSPSI. 8 REPORTS, STUDIES AND RESEARCH Índice Executive summary 15 1. Introduction 23 1.1. Document scope 23 1.2. Document goal 28 1.3. Working methodology 28 2. 3. Situation analysis 31 2.1. Standards and recommendations 31 Patient rights and guarantees 43 3.1. Information to patients. Informed consent 43 3.2. Guarantee of the rights of the patient 46 3.3. The right to information about healthcare alternatives and its results 4. 5. 49 Patient safety 53 4.1. Safety culture 56 4.2. Communication during patient transfer 58 4.3. Safety in the use of medication 59 4.4. Safety in the use of health products 59 4.5. Prevention of bedsores 60 4.6. Infection prevention 61 4.7. Epidemiological alert 61 4.8. Patient identification 61 4.9. Management of hemoderivatives 62 4.10. Patient safety and health risk management 63 4.11. Volume of activity and safety threshold 64 4.12. Patient implication in his safety 66 4.13. Self-protection program 66 Area of the heart: assistance network, healthcare processes and regionalization of services 67 5.1. Assistance network 68 5.2. Block of healthcare processes in the cardiology area 71 HEALTHCARE UNITS IN THE HEART AREA 9 6. 7. 8. 5.3. Regionalization 76 5.4. Links between blocks of healthcare processes and CCUs 80 5.5. Managerial structure of the CCUs network. 86 5.6. Organization and operating manual 88 5.7. Information and communication technologies (ICT) 88 5.8. Information system and patient management 90 Clinical resources and non-invasive techniques 93 6.1. Multipurpose clinical resources 93 Diagnosis through imaging 111 7.1. Organization and functioning 113 7.2. The echocardiographic office 114 7.3. Cardionuclear medicine room and equipment 117 7.4. MR and CT equipment 119 7.5. The digital cardiac image laboratory 120 7.6. Human resources 121 Hemodynamics and intervention 125 8.1. Typology of intervention units 125 8.2. Organization and functioning 129 8.3. Process of healthcare to the patients in the hemodynamics and intervention office 9. 132 8.5. Human resources 134 Arrhythmia and electrophysiology unit 137 9.1. Organization and functioning 138 9.2. Arrhythmia and electrophysiology unit 140 9.3 Electrophysiology office 141 9.4. Human resources 144 10. Cardiovascular surgery service 10 130 8.4. Requirements of cardiac hemodynamics and intervention Unit 147 10.1. Cardiovascular surgery activity 148 10.2. Organization and functioning 148 10.3. Resources in cardiovascular surgery 150 10.4. Quality in cardiovascular surgery 153 REPORTS, STUDIES AND RESEARCH 11. Physical structure of the healthcare units of the cardiology area 159 11.1. Functional program 159 11.2. Space relationship with other hospital units. Location within the hospital 11.3. Specific physical resources of the UAC 160 160 12. Quality 195 13. Revision and follow-up criteria 199 Annexes 1. Groups related by diagnosis (GRD) of the cardiology area 201 2. Structural, process and results indicators of the emergency system for the attention of patients with acute coronary syndrome 3. Treating the patient with congestive heart failure 203 205 4. Requirements for a Primary Percutaneous Coronary Intervention system (PCI-p) 5. Phases of the prevention programs and cardiac rehabilitation 215 219 6. Collaboration agreement between the SEC and the SERAM in the area of cardiology diagnostic imaging 221 7. Office of hemodynamics and intervention. Specifications of the SEC 225 8. Dimensioning of the CCUs in a regional services network 237 9. Specific premises plan of the heart area 245 10. Equipment programme 249 11. Advanced training in hemodynamics and interventional therapy. Criteria by the ESC and the SEC 12. Training requirements of an electrophysilogy cardiologist 265 273 13. List of devices and systems needed in an operating theatre of cardiovascular surgery 277 14. Structural resources, systems and devices needed at the post-operative intensive care unit of cardiovascular surgery 279 15. Specific needs of the hospitalization room for cardiovascular surgery 281 16. Alphabetical index of definitions and terms of reference 283 17. Abbreviations and acronyms 291 18. Bibliography 293 HEALTHCARE UNITS IN THE HEART AREA 11 Tables 1.1. Correspondence EMH 2005 -2007 and the CIE 9-MC. Diseases of the cardiology area 26 2.1. Pathologies, techniques or diagnostic or therapeutic procedures for which the designation of RCSU-NHS is necessary 32 2.2. Summary of incidence and prevalence of cardiovascular illnesses in Spain. Studies based on adult population 34 5.1. Relationship between blocks of processses and healthcare units in the heart area 75 5.2. Activity volume requirements by procedure 77 5.3. Population based structural requirements 78 5.4. Cardiologic healthcare regionalization 79 6.1. Standards by the BCS for the Coronary Care Units 99 6.2. Standards by the BCS for cardiovascular surgery 102 8.1. Typology of cardiac hemodynamics and intervention 126 8.2. Procedures excluded in the hemodynamics units that do no have CVS (cardiovascular surgery) 128 8.3. Criteria for exclusion of patient discharge in 2-6 hours after cardiac catheterization 131 8.4. Standards for cardiac hemodynamics and intervention units 133 8.5. Standards for cardiac hemodynamics and intervention units. Vascular complications 133 9.1. Standards for arrhythmia and electrophysiology units 140 9.2. Estimated times for arrhythmia and electrophysiological studies and treatment 140 11.1. List of areas and premises specific to the cardiology area 162 11.2. Function and structural features of the area for access and reception of used materials 164 11.3. Function and structural characteristics of the consultation area 165 11.4. Function and structural characteristics of the special central explorations zone 168 11.5. Function and structural features of the area for interventional procedures 176 11.6. Function and structural characteristics of the day care hospital area 186 11.7. Function and structural characteristics of the staff area 192 12.1. Managerial attributions of the CCUs network 197 12.2. Maximum delay time indicators for the SCAEST network 198 12.3. Quality indicators of the hemodynamics / intervention laboratory 198 12 REPORTS, STUDIES AND RESEARCH A.2.1. AMI (acute myocardial infarction) emergency system: structure indicators 203 A.2.2. AMI (acute myocardial infarction) emergency system: process indicators 204 A.2.3. AMI (acute myocardial infarction) emergency system: result indicators A.7.1. Minimum suggested areas for the hemodynamics office 204 226 A.8.1. Dimensioning of the CCUs in the framework of a regional level services network 238 A.8.2. Criteria for the calculation of CCUs' dimensioning 242 A.9.1. Premises plan of a CSU 246 A.10.1 Equipment plan of the CCUs by premise 249 A.12.1 Minimum training to be eligible for accreditation 275 Diagrams 5.1. Relationship between healthcare units and processes 67 5.2. Clinical pathway of congestive heart failure (CHF) 81 5.3. Clinical pathway for acute coronary syndrome (ACS) 82 5.4. Clinical pathway for acute coronary syndrome (ACS) 83 5.5. Clinical pathway for acute coronary syndrome (ACS) 84 5.6. Clinical pathway for syncope 8.1. Circuit of patients after a catheterization 85 132 A.3.1. Ranking of chronic patients 206 A.5.1. Phase I: Hospital 219 A.5.2. Phase II: Ambulatory 220 A.5.3. Phase III: Maintenance 220 Pictures 6.1. Cardiological critical care unit: patient 100 6.2. Cardiological critical care unit: cardiovascular nurse station 100 6.3. Cardiovascular critical care unit: patients box 100 6.4. Cardiac rehabilitation ward 104 6.5. Cardiac rehabilitation ward (detail) 104 6.6. Consultation of cardiac rehabilitation 104 7.1. PET-CT room from the nurse station 118 7.2. Gamma-camera 118 7.3. MR from the nurse station 120 7.4. MR 120 7.5. Room for Diagnostic imaging reports 121 HEALTHCARE UNITS IN THE HEART AREA 13 Executive Summary Epidemic relevance of cardiovascular illnesses 1. In Spain, illnesses of the circulatory system are the principal cause of death (22% of global mortality), the second cause of potential life years lost and hospital mortality (hospital frequentation of 8.5 per thousand inhabitants and year), and have a high prevalence among chronic illnesses (5% of people over 16 years of age declared in 2006 having a chronic or long term illness in the category of acute myocar dial infarction or other coronary illnesses). The coronary illnesses sus ceptible to being treated in Coronary Care Units (CCUs) make up an important healthcare burden in the hospitals of the National Health Service (NHS), generating 10% of admissions and 11% of hospital stays. Coronary units as specialized healthcare resources 2. The patients treated at the CCUs fulfill two criteria: anatomical-physio pathological and specialized, since they require the referral or the shared management between primary and specialized healthcare. 3. The term «unit» is used throughout this document to refer to an organ ized healthcare structure having an entity that depends on the group of services and territorial range of the hospital where it is situated. This definition of unit is based on the organizational and managerial con cept, characterized by having a person responsible, human, physical (premises, equipment) and financial resources, a services portfolio (technical, procedural) to offer, final (patients) or intermediate clients (other healthcare units) and an information system with process and result indicators. 4. The CCUs participates in a transversal way in the healthcare process to a patient with coronary health problems. A coherency shall be main tained between diagnosis, therapy and care during all the process until reaching the resolution of the problem. 5. In this document, the coronary area is ordered as clinical, imaging, hemodynamics and intervention, arrhythmias and electrophysiological and cardiovascular surgery . This order does not imply a hierarchic or administrative hierarchy, rather a functional approximation to cover its specifications in a systematic manner. HEALTHCARE UNITS IN THE HEART AREA 15 Patient rights and safety 6. The publication of volume and results of invasive procedures, whether they be surgical or interventionist, is recommended using appropriate methods of standardization. There is an outstanding variable in the measure of procedures done, including those which entail a risk, as well as in the measure of morbid mortality in the healthcare of patients with a coronary pathology, when comparisons are made between centres. Part of this variability is justified, while another part can be due to vari ations in quality and safety in clinical practice. 7. The selection between therapeutic alternatives shall be subjected to the search for the maximum evidence which allows for the best therapeutic option to be advised for each patient. For this reason the following are recommended: • The interdisciplinary team discussion on the most complex cases, including – for coronary revascularization – the clinical cardiologist, the interventionist cardiologist and the cardiovascular surgeon («heart team»). • The establishment of clinical management instruments (guides, IV’s, etc.), based on scientific evidence and in whose development all spe cialities and professional categories involved in the healthcare proce dure have participated. • The utilization of appropriate technical use criteria. 8. Periodical meetings of the CCUs team are recommended to analyze with a systematic approach safety incidents which have occurred in the unit, especially, to establish the pertinent prevention measures. 9. Standardizing planning on patient discharge is recommended,as well as the introduction of balance practices of medication during healthcare transitions. A priority objective of safety is increasing the efficiency of communication among professionals involved in healthcare to patients during transfer, especially in the referral between the hospital and pri mary healthcare. Regionalization and healthcare processes 10. The overall management of the healthcare process, the regionalisation of CCUs and the creation of healthcare networks are the three most important recommendations from the organizational perspective that are given by this document in order to assure quality (including safety) and effectiveness in cardiology healthcare. 16 REPORTS, STUDIES AND RESEARCH 11. It is recommended that no hospital be granted a cardiovascular or inter vention service (hemodynamics or electrophysiology) which does not have or expect to have, at the very least, the following activity: • Percutaneous coronary intervention (PCI): 400 procedures a year, per hospital, carried out by a minimum of two medical specialists. The existence within the team of at least one intervention cardiologist with an annual activity of a minimum of 200 angioplasties. PCI shall only be done with surgical coverage; if the surgical service is in anoth er centre, transfer time shall not exceed 60 minutes and an adequate mechanism and procedure for transport shall be available. • Aorta-coronary by-pass: Each surgeon shall do a minimum of 50 interventions of by-pass a year, in a centre where at least 600 major surgical coronary interventions are done a year, by a minimum of three trained surgeons. 12. The organization of the cardiac alert system shall focus on the health care emergency system. The service/system of healthcare transport shall be part of the CCUs healthcare network, its contribution being very rel evant to the guarantee of patient access to the appropriate service, elim inating unnecessary delays in healthcare and the establishment of initial adequate healthcare measures. 13. The development of a healthcare network of CCUs is recommended to improve healthcare to coronary patients, a concept introduced in the strategy for cardiac pathology ischemia in the National Health System (ECI-NHS). The functions to be developed by the network are the fol lowing: drafting healthcare protocols; discussion on cases with a multi disciplinary approach; guaranteeing healthcare quality and patient safe ty; promoting the continuous training of professionals and the develop ment of teaching and research, innovative and developmental activities. 14. Whether each of the healthcare units/services of the coronary services integrated in the network maintains its own entity each or not, the development and definition of a managerial structure for the CCUs network is recommended. 15. It is recommended that the managerial structure of the network have an associated organ in which all the units integrated in the network are represented, a person responsible for the network and a person respon sible for nursing. 16. It is recommended that the goal of the the CCUs’ healthcare network and the regional reference services (interventionism, electrophysiology, cardiovascular surgery) consists of an equal access for patients in the HEALTHCARE UNITS IN THE HEART AREA 17 territorial-geographic-population realm of the network, introducing managerial instruments for demand management, quality guarantee, etc. 17. The development of a heart failure unit is recommended to provide support to the local hospital from the CCUs in the hospital of the Health Area. 18. Shared hospital records, the use of ICTs and the transport system are essential resources towards the development of the healthcare network. 19. The healthcare network shall have an information system based on standards for documentation, name, exchange of data and images, to guarantee the availability of the data for the making of clinical deci sions, as well as for the communication with the hospital information system, for public administration, financial data, etc. Clinical resources and non-invasive technique offices 20. The resources linked to the CCUs include specific diagnostic and treat ment units and those who have a multi-purpose and multidisciplinary character (out-patient clinics, emergencies, conventional hospitaliza tion, intensive care, day hospital, surgery) whose general characteristics have been dealt with in other documents for standards and recommen dations. Regarding the latter, this document develops their specifica tions for the treatment of cardiac patients. 21. It is recommended that agenda logistics be established to facilitate the strategy of a sole act. To this end, examination resources and common equipment for the diagnosis of the cardiac patient (stress test, imaging, echocardiograms), shall be physically concentrated whenever possible. The rooms for non-invasive explorations shall be situated in the area of external cardiac consultations, as they are closely related to them. Diagnosis through imaging 22. Depending on the range of services and the population realm, the car diac imaging unit shall have a person in charge; a specialist in cardiolo gy, with a specialist’s level in echocardiography. 23. The rooms for echocardiography shall have an adequate and spacious installation to enable complete studies to be done in their different modalities and shall guarantee the safety of the patient and the person nel who work in them. This document contains recommendations as to 18 REPORTS, STUDIES AND RESEARCH the provision of human resources, performance and equipment of the echocardiography, nuclear medicine and tomography and nuclear mag netic resonance applied to cardiology. 24. The characteristics of access to gamma-cameras and detectors PET equipment are similar to the echo-cardiograph offices, keeping in mind that radioactive doses require that their location be circumscribed with in the radioactive installation (field of nuclear medicine). 25. The equipment for magnetic resonance and computerized tomography are found normally in the radiological service, requiring the collabora tion among radiologist and cardiologists in the diagnosis through car diac imaging to improve the indications of each examination, the per formance in their interpretation and safety. Hemodynamics and intervention 26. The annual rate of diagnostic studies is situated around about 3000 studies/million inhabitants, with a rate of about 2.700 coronagraphs /million inhabitants. 27. The rate of coronary interventions, in 2008, was l.334/million of inhabi tants, with a percentage of interventions in the IAM of 20.6% of the total. 28. The development of the healthcare network (comprehensive emer gency system) of PPCI is the recommended strategy to improve the results in the handling of ST elevation acute coronary syndrome. The data of the MASCARA study point out that there is a wide room for improvement in the treatment of patients with acute coronary syn drome in the Spanish healthcare system. 29. The following classification is recommended for the hemodynamics units (HDUs): Reference intervention unit for the network; HDUs in a hospital with no cardiovascular surgery service; and HDUs satellite. 30. The reference intervention HDUs has a regional realm (1-1.2 million inhabitants) and its organization, human resources and equipment allow it to develop an wide services portfolio. This unit shall incorporate a primary percutaneous coronary intervention programme PCI-p), being the reference for the accomplishment of PCI-p in acute coronary syndrome with ST elevation, which requires that the HDUs be found in the emergency system and that it guarantees permanent coverage (24 hours/7 days a week/365 days a year). HEALTHCARE UNITS IN THE HEART AREA 19 31. The HDUs shall be installed in a hospital with cardiovascular surgery. Accessibility reasons derived from geographic and population condi tions can justify having an intervention room in a hospital without car diovascular surgery. The HDUs in a hospital without cardiovascular surgery shall make agreements allowing the referral of a patient to a service or unit of cardiovascular surgery in less than 60 minutes. 32. The hemodynamics and intervention unit shall have a person in charge, a medical cardiology specialist, with advanced training in hemodynam ics and interventional cardiology. This document contains recommen dations about organization, endowment of human resources, perform ance and equipment of the HDUs’. Arrhythmia and electrophysiology unit 33. The increase in the number of patients to be seen in offices specializing in arrhythmia, the use of non-invasive diagnostic technology, such as the Holter, the swinging test or periodical control of implanted devices, make it impossible to conceive the electrophysiological laboratory as an isolated entity, rather that it make up part of the arrhythmia unit. Han dling of a patient with cardiac arrhythmia is linked to the general con text of his/her heart condition and therefore, each unit must only be conceived of as part of the CCUs’s. 34. The rate of ablations in Spain is 512 per million of inhabitants, while the estimated number of automatic defibrillator implants is 100 per million inhabitants and year, being 75.5% primo-implants. 35. The arrhythmia unit is responsible for diagnosis, treatment and follow up of the patient with cardiac rhythm disorder. In a centre where there is a unit of pacemakers independent from the arrhythmia unit, the uni fication of both of them shall be aimed for with the objective of opti mizing material and human resources. 36. The arrhythmia unit shall have a person in charge, a physician special ized in cardiology with an advanced training in arrhythmias and elec trophysiology. This document contains recommendations about organi zation, endowment of human resources, performance and equipment of the arrhythmia unit. Cardiovascular surgery service 37. The Cardiovascular Surgery Service (CSS) is an organization with a hierarchy of specialists in cardiovascular surgery, which acts within the framework of a hospital organization at a tertiary level. 20 REPORTS, STUDIES AND RESEARCH 38. The number of major procedures of CSS in the year 2008 was slightly superior to 450 procedures per million of inhabitants. The distribution by types of surgery showed 29% being coronary procedures, 41% valve procedures, 10% combined procedures and 8% procedures to the aorta. Paediatric surgery represented 9% of the total. 39. It is recommended that the number of major cardiac procedures be over 600 cases per centre and year. The number of centres with CSS in Spain has grown a lot during the last ten years, making this activity per centre to be very reduced. In the year 2008 the average of major proce dures per hospital was 371 cases. The atomization of the activity is an important factor in the increase in costs and the reduction of quality. 40. The CSS service shall have a person in charge, a physician specialized in CSS. This document contains recommendations about organization, endowment of human resources, performance and equipment of the CSS services, as well as the specifications of clinical multi-task resources suitable to the needs of the CSS. Physical structure of the CCUs 41. This document develops recommendations about the structural condi tions of the specific areas of the CCUs’s, not normally integrated in other healthcare units, such as the access area and reception, outpatient offices, central functional examination offices, intervention (hemody namics, electrophysiology), medical day hospitals and personnel. 42. The grouping of the specific areas of the CCUs is to be found within the outpatient area of the hospital, in a location which permits treating out patients or admitted patients. It includes the work zone of professionals from that area, be it due to activity which is developed there or by con stituting the nucleus of diagnosis and treatment in the coronary area. 43. The structure that is adopted in each hospital shall answer to functions and criteria of organization and work, which will be established in the corresponding work programme. 44. The work program establishes the dimension of the different areas which integrate the CCUs and is elaborated after doing a demographic analysis of the demand for resources linked to the services included in the roster and different criteria of organization and function of the coronary area, the definition of the healthcare process and the relation ships with the rest of the units and services in its environment. HEALTHCARE UNITS IN THE HEART AREA 21 Quality indicators 45. This document recommends a group of structural indicators, processes and results for the units, the healthcare network of the CCUs’s and the establishment of a PCI-p. Revision and follow-up criteria 46. It is recommended that a revision and actualization of this report be done in a period of time not superior to three years. 47. It is recommended to: – Do an analysis of the indicators of the CCUs’s that covers those con tained in this report. – Impulse the obligation of registering the cardiac interventions in hemodynamics, electrophysiology and cardiovascular surgery. – The publication, by hospital, of the volume and results of the invasive procedures, surgical as well as intervention (hemodynamics and elec trophysiology), using an adequate standardization method. – The regionalization of the CCUs’s and boost the creation of health care networks. The creation of networks for PCI-p is a strategic objec tive for the improvement of the handling of the ST elevation acute coronary syndrome. – The creation of the health profession of technician in imaging diag nosis in cardiology. 22 REPORTS, STUDIES AND RESEARCH 1. Introduction The Law 16/2003, of May 28th, on cohesion and quality of the NHS, estab lishes, in its Articles 27, 28 and 29, the need to establish safety and quality guarantees that shall be requested for the regulation and authorization by the Autonomous Regions for the opening and initial functioning of the respective territorial area of the centres, services and healthcare establishments. The Quality Plan for the NHS (QP-NHS) includes the strategy for sanctioning and auditing centres, services and healthcare units, having as its first objective the establishment of the basic common requirements and the safety and quality guarantees that shall be fulfilled for the opening and functioning of the healthcare centres of the NHS. From the year 2007, in which the Ministry of Health and Consumers (MSC) reviewed the guide of Major Ambulatory1 Surgery published in 19932, documents have been elaborated concerning the standards and rec ommendations for the unit of medical and onco-hemotologicalhospitaliza tion3, the unit for multi-pathology4 patients, maternity hospitalization5, the surgical unit6, the unit for palliative care7, the nursing unit for multi-service hospitalization of acute patients8, the units for hospital emergencies9 and the unit for intensive care10. Besides, the Ministry for Health, Social Policy and Gender Equality (MSPSI) has a strategy for ischemic coronary pathology of the National Healthcare System (ECI-SNS)11, and its updating has been approved by the NHS Inter-territorial Council in 200912. This fact, together with the inci dence and prevalence of cardiovascular illnesses in Spain, has made that the NHS Agency of Quality (AC-SNS) to begin the drafting of the standards and recommendations for healthcare units linked to the cardiology area, in collaboration with scientific societies of cardiology, cardiovascular surgery and nursing in cardiology. 1.1. Document scope The illnesses of the circulatory system are in Spain, as in most of the devel oped13 countries (they will probably continue to be so in the following years14) the principal cause of death (124.126 deaths, 32% of the total, in 2007(1), the second cause of hospital morbidity and of potential life years lost (1) Source: INE (http://www.ine.es). Defunciones según causa de muerte. 2007. Own creationpia. HEALTHCARE UNITS IN THE HEART AREA 23 (19% of total) after tumours. In Spain, cardiovascular diseases make up the third cause of the load of diseases (12% of the total AVAD). In Spanish hos pitals they caused(2) in 2007 13% of admissions (610.449) and 15% of hos pital stays. In the NHS(3) hospitals they caused in 2007 14% of admissions (510.000) and 16% of stays (3.700.000). It has a high prevalence among chronic diseases (5% of people over 16 years of age declared in 2006 having a chronic disease or one of long duration in the category of acute myocar dial infarction or other heart disease)(4). Primary healthcare and emergency devices are not specific resources in the care of patients with cardiovascular diseases, therefore its profession als shall have the competences to provide healthcare to a patient with car diac disease, including prevention and control of cardiovascular risk factors. The healthcare units in the coronary area (CCUs) are specialized resources that specifically treat to this group of patients. The R.D. 1277/2003, of October 10th(5), laying the general basis on authorization of healthcare centres, services and establishments, defines and enumerates the healthcare centres, services and establishments which must be subject to requirements guaranteing their quality and safety and describe a group of healthcare units, among which we can finf the following specific resources for the treatment of patients with illnesses of the circulatory system: – Unit 7 Cardiology is defined as an healthcare unit in which the med ical specialist in cardiology is responsible for carrying out of the study, diagnosis and treatment of cardiovascular illnesses. – Unit 40 Cardiac Surgery, is defined as a healthcare unit in which the doctor, specialist in cardiovascular surgery, is responsible for carry ing out of the study and surgical treatment of cardiac pathologies. – Unit 41 Hemodynamics, is defined as a healthcare unit in which, under the responsibility of a medical specialist with experience in hemodynamics, interventional vascular or cardiac processes for diagnostic and/or therapeutic purposes are done. The aforementioned units do not exhaust the healthcare resources linked to treatment of patients with cardiovascular diseases. The concept of (2) Source: INE (http://www.ine.es). Encuesta de morbilidad hospitalaria. 2007. Own creation. Source: MSPS (http://pestadistico.msc.es). Spanish National Healthcare System. 2006. Register of the NHS hospital discharges. CMBD. Own creation. (4) 19% said to have hypertension, 6% diabetes and 14% high cholesterol (multiple answer). (5) The classification of healthcare centres, services and premises was revised, in turn, by the Minis terial Order 1741/2006. (3) 24 REPORTS, STUDIES AND RESEARCH CCUs incorporates the interaction and synergies between the specific resources for cardiology and cardiovascular surgery, integrated in the healthcare network, which guarantees quality, safe and efficient care of the patient with cardiac pathology. For the cardiology area analysis, it is sug gested to classify in clinical, imaging, interventional, arrhythmia and cardio vascular surgery units This order does not make up a hierarchic or adminis trative classification, rather a functional approximation to be able to con front its specifics in a systematic manner. Concept of the assistance unit In the series of standards and recommendations for quality and safety in the healthcare units developed by the MSPSI, the healthcare unit is defined as an organization of health professionals that offers multidisciplinary health care in a specific space, which fulfils the functional, structural and organiza tional requirements, so that the adequate conditions of safety, quality and efficiency to treat patients, who have specific characteristics, determining the organizational and managerial specifications of the unit itself. This defi nition of the unit is based on the organizational and managerial concept, characterized by having responsible human, physical (`premises, equip ment) and financial resources, group of services (technical, procedural) to offer, final (patients) or intermediate clients (other healthcare units) and an information system with process and result indicators. This concept of unit is flexible, with relatively limited dimensions, as in the case of multi-pathological or complex patients, as is the case of surgery. Each healthcare service and centre must determine the final configuration of the unit (including the CCUs), the relationship among them and with the rest of the healthcare system. Scope of the CCUs The patient treated by the CCUs responds to anatomical/physiological cri teria, because he/she has a cardiovascular disease which can be considered to be in the cardiology area and a specialisation, since he/she requires the referral (or the transfer) from the area of primary healthcare (non-specified resources) to the specialized resources of cardiology and/or cardiac surgery (specific resources). HEALTHCARE UNITS IN THE HEART AREA 25 Processes treated in the CCUsThe CIE-9-MIC is used as an instrument of classification for the delimitation of diseases included within the scope of the CCUs’s, for the spreading of its use and because it is the basis for the elab oration of the groups related by diagnosis (GRD), main source of comparison among hospitals, services, processes and procedures of the NHS(6). In 2007 the specific processes in the cardiology area, using as criteria belonging to the subgroup GRD, which appears in Annex 1, represented 10% of hospital admissions in the NHS, with a similar prevalence over the total of stays (11%, for an average stay of 8.1 days) and somewhat higher in cost (11.7% for an average cost of 4.506.587 Euros per admission)(7). The problem of having an information system professional friendly and that adapts to the length of the case and not only to the hospital admis sion and the needs of the clinical management, crossing the borders between primary and specialized care, has not been solved. The project for digital clinical records in the NHS has opted for Snomed-CT(8). The use of CMBD and GRD, in this context and in the CCUs’s, as an element of aid to delimit the scope of illness/process/procedure and as an instrument of com parison, is proposed. (6) (7) (8) 26 http://www.msc.es/estadEstudios/estadisticas/cmbdhome.htm. Source: http://www.msc.es/estadEstudios/estadisticas/cmbdhome.htm. Own creation. http://www.msc.es/profesionales/hcdsns/areaRecursosSem/snomed-ct/snomedHCD.htm. REPORTS, STUDIES AND RESEARCH Specialization criteria The patient with a heart disease is attended to in primary care, where nor mally his diagnosis, follow-up and treatment occur. The technical recom mendations of aid to the ECI-NHS point out the part that primary care plays in aspects like the following(9): a) Drafting protocols, between primary and specialized care, which include recommendations for treatment, standards for bi-direction al referral and a plan of check-ups in specialized healthcare. b) Including healthcare of patients with high cardiovascular risk in the services portfolio in primary care. c) Establishing clinical routes (or integrated healthcare processes) of healthcare to patients with diseases of the circulatory system, which consider the action by each healthcare resource. d) Developing and establishing healthcare networks for the patient with cardio-pathology in terms of availability of resources and the needs defined by the guides of clinical practice. All patients shall have the opportunity to access a centre with non-invasive diagnos tic techniques (echocardiogram, stress test, studies of myocardial viability), hemodynamics and electrophysiology premises, and a cardiovascular surgery service available. The access of patients to these units shall have a protocol. The healthcare area with hospitals without the aforementioned services, which are dependent on a ref erence centre, will have a plan of action and the standards of refer ral guaranteeing the fulfilment of objectives and time periods. Emergency services are a relevant entrance to the health system for the patient with cardiac disease. For this reason, the professional in primary care and the emergency service shall have the capacity to aid the patient and per forms other common processes that can be treated at this healthcare level, including prevention and control of cardiovascular risk factors, diagnosis and follow-up, and be able to apply adequate criteria for referral to the CCUs15. The UAC attends to the patient who, suffering from any of the diseases listed in chart 1.1 requires the intervention of specific resources in cardiol ogy and/or cardiovascular surgery. Within the scope of the document of standards and recommendations of the CCUs aspects relative to children’s cardiology and vascular periph eral are not considered (excluded from list of chart 1.1). (9) The following is an adaptation to the ECI-NHS’s technical recommendations with regards to the stable angina, to extend them to all the circulatory system diseases. HEALTHCARE UNITS IN THE HEART AREA 27 The UAC has a relationship with other hospital units such as emer gency service, hospitalization unit, day hospital, surgery, intensive care and palliative care, whose documents of standards and recommendations are available through the web page of the Ministry of Health, Social Policies and Equality. 1.2. Document goal The goal of the document of standards and recommendations for the units in the cardiology area, is to make available criteria for the organization and management of these units to the health administration, -private and pub lic- managers and professionals, contributing to the improvement of safety conditions and the quality of their practice, in the multiple dimensions of quality, including the efficiency in the rendering of services, as well as for their design and equipment. The aspects relative to the organization and management are the objective of interest of the document, which do not have as an objective the character of clinical guide. The CCUs’s are organi zational and managerial structures which provide support to clinical prac tice, which ideally shall be done through the systematic approximation con templated in clinical guides, integrated healthcare processes, protocols, clin ical routes and other instruments of clinical management. The document of standards and recommendations of the healthcare units in the cardiology area does no have a ruling character, insofar as it does not establish minimum requirements or standards for the authori zation to open and/or run these units or their accreditation. 1.3. Working methodology The management of the project corresponds to the Office of Healthcare Planning and Quality within the Agency of Quality of the National Health care System of the Ministry for Health, Social Policy and Gender Equality. The preparation of the document is done with the support of a group of experts selected by the AC-NHS, based on the experience and knowledge of them in the aspects related to the scope proposed, in collaboration with the Spanish Society of Cardiology (SEC), the Spanish Society of Thoracic 28 REPORTS, STUDIES AND RESEARCH and Cardiovascular Surgery (SECTCV) and the Spanish Association of Nursing in Cardiology (AEEC). The preparation of the document was scientifically coordinated:. Alfonso Castro Beiras, Co-ordinator of the ECI-NHS y Carlos Macaya, President of the SEC. The AC-NHS was assisted by a company. It has acted as technical coor dinator, secretariat and support to the group of experts, has followed up the work, prepared and the revised the interim documents and analysed the evi dence. This document is supported by a extensive national and international experience, listed in Section 17, and contains recommendations based on requirement norms or evidence sufficiently solid under the criteria of the group of experts who have collaborated in the writing of the same. When these recommendations are made, they are expressly mentioned as such and are highlighted in bold. HEALTHCARE UNITS IN THE HEART AREA 29 2. Situation analysis A study by the National Centre of Epidemiology of the Institute Carlos III that was published in 200616 points out that the morbidity of cardiovascular diseases in Spain is not well known due to the non-existence of a stable, exhaustive and reliable data source. According to this study, the yearly inci dence of acute myocardial infarction between the ages of 25 – 74 years, ran ged in men between 135-210/100.000 and, in women, between 29-61/100.000 not existing data on the prevalence of ischemic cardio-pathology. In a study published in 1999, the prevalence of angina is estimated at 7.3% in men and 7.5% in women between 45 and 74 years17 of old. In the study of the Oxford University on cardiovascular disease, it is pointed out that ischemic cardiac pathology causes 17% and 16% of deaths in men (17% of total) and in women (16%)13, as well as in people under 75 years old (20% and 19%, respectively) in the European Union. The number of deaths by ischemic cardio-pathology standardized by age shows a geo graphical gradient. The western most and Mediterranean countries (Spain, France, Italy, Portugal, together with Belgium and Holland) show lower numbers against the highest for the eastern most countries (old Soviet Socialist Republics). The difference in mortality rates between ischemic heart pathology and prevalence of cardiovascular risk factors are conside rable among European countries13 and those corresponding to the use of different therapeutic resources (hospitalization, invasive procedures, aortic coronary by-pass, pacemakers and defibrillators) are even greater, indica ting not only epidemiological variations but also access and clinical practi ce. The geographic variability18 in clinical practice is also observed in Spain, though the variability of the different procedures is low or moderate. There is an important variability in the risk of dying from ischemic cardiac patho logy in the NHS, part of which is attributed to the type of hospital in which a patient is treated, being 25% higher for the IAM in hospitals that do not have a CCU and 30% higher for the aorta-coronary bypass in those centres doing less than 150 interventions a year.19 2.1. Standards and recommendations There are two types of regulations: Those on authorization and register, which assess a centre before it starts up, and those on accreditation, to eva luate a centre once it started up.Both the general administration and the HEALTHCARE UNITS IN THE HEART AREA 31 autonomous regions have standards for authorization and register of healthcare centres. Since RD 1277/2003 appeared, ten communities have modified their autonomic legislation to adapt it to this new normative rea lity, while another seven maintain the previous one. No standard of author ization affecting the CCUs has been identified by the autonomous regions. The Inter-territorial Council of the NHS has established the patholo gies, techniques or diagnostic or therapeutic procedures for which services or units of reference in the National Health System (RCSU-NHS)(10) have been designated in the area of cardiology and cardiac surgery, which are contained in Chart 2.1. The accreditation requirements of these units res pond to the criteria of activity, human resources, equipment and information system. The experiences of accreditation of healthcare centres and services in Spain are few. Four Autonomous Regions have standards and official accreditation programmes for healthcare centres based on external and voluntary evaluation: Anadusia, Catalonia, Galicia and Extremadura. In some cases, there are accreditation programmes for some kind of centres, services or activities (organ removal and transplantation, assisted reproduc tion, haemotherapy, etc.). Andalusia bases its accreditation system on the Programme for Centre Accreditation(11), which is based on a reference pattern which contains a series of standards among which there are none specifically referred to in the CCUs. (10) Pathologies, techniques or diagnostic or therapeutic procedures for which designation of RCSU-NHS is necessary. Area of Cardiology and Cardiac Surgery. Agreement of the NHS Inter-territorial Council at its meeting of 22nd October 2009. (11) Resolution, of 24th July 2003, of the DG for Process Organization and Training, laying down the quality authorization system for healthcare centres and units of the Andalusian Public Healthcare System, in accordance with the quality model of the Andalusian healthcare system. 32 REPORTS, STUDIES AND RESEARCH Catalonia is the Autonomous Regions that firstly developed an official procedure for the accreditation of healthcare centres. The present system is the third(12), it regulates the accreditation of centres for acute hospital healthca re and the authorization procedure of evaluating entities. It is completed with two accreditation manuals with the established standards20,21. There are no specific accreditation criteria for the CCUs. Galicia established in 2001 an accreditation system for hospitals, regu lated by decree(13), applied to hospitals pertaining to the healthcare network of the Galician Healthcare Service or under contract. It does not include specific accreditation criteria for the CCUs. The accreditation system for centres in Extremadura of 2005, similar to the models of Andalusia and Galicia, is oriented towards healthcare cen tres, either outpatient or hospital ones in general, and makes no reference to the CCU(14). CCU Guides The MSPSI as well as the Autonomous Regions have drafted guides for some units, which, without having a normative character, pursue standardi zation and establish recommendations on quality and safety. There is no precedent in the MSPSI or in the former INSALUD of drafting of guides on CCUs. The ECI-SNS, focused on healthcare processes, proposes some quality standards related to the CCU organization and management in the NHS. The guides published by the Autonomous Regions are focused on healthcare processes. They do not specifically develop those related to plan ning, design, organization and management of the CCUs, although some quality standards effect them. Andalusia has drafted the Integral Plan of Cardiac Pathologies Treatment22 and Integrated Healthcare Processes corresponding to stable angina23, thoracic pain24, acute myocardial infarction25, acute coronary syndrome without ST ele vation26, acute aortic syndrome27 and pulmonary thrombi-embolism28. The Principality of Asturias has developed a guide of clinical recom mendation about ischemic cardiac disease29, which focused more on clinical aspects than on those relative to organization and management. Galicia has developed the «Galician programme for the treatment of acute myocardial infarction»30 with a similar focus as the one of the guides of Andalusia and Asturias. (12) Catalonian Government Decree 5/2006, of 17th January.. Galicia. Decree 52/2001 of 22nd February. (14 ) Extremadura. Decree 227/2005 of 27th September. Order 18th July of 2006. (13) HEALTHCARE UNITS IN THE HEART AREA 33 Experience in Spain Although there are deficiencies in the information and register systems of cardiovascular diseases31, in chart 2.1 estimated data about their incidence and prevalence in Spain is contained. 34 REPORTS, STUDIES AND RESEARCH A study published in 200232 estimated that in that year about 68.500 acute myocardial infarctions (AMI) occurred (1.9 out of 100 inhabitants over 14 years of age; or 4.2 out of 1.000 inhabitants over 44 years of age), of whom 40.989 were hospitalized, while the rest died outside the hospital. 24.9% of the admitted patients wouldn’t have survived over 28 days. 33.500 were admitted with unstable angina, of which 4.5% died after three months in the hospital. The same study estimated that, if the stable incidence would have been maintained, the absolute number of cases of IAM would increase to 2.28% annually in the population (9.847 cases in total) and the hospitali zations for acute coronary syndrome 1.41% (8.817 cases in total) between 1997 and 2005. With the data available in the data bases of the INE and the MSPSI, it can be stated that illnesses susceptible to being treated in the CCUs (heart diseases) cause 22% of global mortality(15)and make up a great healthcare burden, as in the majority of developed countries13. They generate 10% of admissions and 11% of hospital stays in the NHS hospitals. The estimated hospital attendance for heart illnesses treatment is 8.5 per thousand inhab itants and year(16). They have a high prevalence in chronic diseases (5% of people over 16 years of age declared in 2006 having a chronic disease or one of lengthy evolution in the category of acute myocardial infarction or other heart diseases)(17). All these data point out that an important part of the activity of the CCUs is clinical (out-patients, emergencies, hospitalization); however we should keep in mind the relevance of the invasive technique laboratories (hemodynamics, intervention, electrophysiology) and of the non-invasive techniques ones (electrocardiograms, stress tests, imaging diagnosis), which very often give support for other healthcare units. In 2007 the Statistics of Healthcare Establishments with Admissions (EESCRI)33 reports the existence of 218 rooms (4.9 per each million of inhabitants), 141 in public hospitals and 77 in private hospitals. The SEC is the main source of data for resource and activity in the UAC.The register of hemodynamics and cardiology of the SEC51points out that in 2007 196,688 (15) Source: MSPS (http://pestadistico.msc.es). Causas de muerte CIE. 2007. Regarding the group of diseases of the circulatory system, the ones excluded in Table 1.1 have been elimina ted. (16) Source: http://www.msc.es/estadEstudios/estadisticas/cmbdhome.htm. Own creation.. (17) Source: MSPS (http://pestadistico.msc.es). Spanish national survey on healthcare 2006. 19% said to have hypertension, 6% diabetes and 14% high cholesterol (multiple answer). HEALTHCARE UNITS IN THE HEART AREA 35 studies(18) were done in 129 hospitals (74 public and 55 private hospitals). The combined data from the register of the SEC and the EESCRI points out that there are 1.7 hemodynamics rooms per hospital (public – 1.9 rooms per hospital – or private – 1.4-) and that 902 studies are done per year and room (1.076 a year in public hospitals and 582 in private). In 2007 136,231 diagnostic studies were done (@ 3.300 per million inhabitants and year), with 122,260 coronariographies, which represents a rate of 2,725 coronariographies / million inhabitants. The coronary inter vention procedures performed were 60,457, with a rate of 1,347 intervention / million inhabitants. 94,966 stents were implanted, out of which 57,7% were pharmo-active. 11.322 intervention procedures were done in the IAM, which amounts to 18.7% of the total of percutaneous coronary interven tions. The facts from the register of 2008 offer similar data, with a rate of coronary intervention at 1,334 per million inhabitants, an increase in inter vention percentage in AMI (acute myocardial infarction) (20.6% of the total)35, the coronariographies rate (2,658 +- per million inhabitants / year) and diagnostic studies (2,956 per million inhabitants / year). In 2007, the most frequent non-coronary intervention was done on congenital cardio-pathology in the adult; the closing of intra-auricular com munication is the highest number, with 334 procedures. Mitral valve-plasty, with 367 cases treated and a success rate of 90.7%, is the percutaneous valve procedure done most often. In 2007, 18 valves were implanted between pul monary and aortic. The figures of 2008 show that the number of mitral valvuloplasties stays the same (37.1), with an increase in the success rate of this technique (96%) and a noticiable increase in percutaneous aortic valve implantation (151). In the study on the experience of a reference centre with more than 17,000 angioplasties (percutaneous coronary interventions (PCI)) during the period of 1986 – 200536, the number of PCI had increased significantly, modif ying the profile of the patient. Age has increased (from 57 to 62 years of age in men and 66 to 70 years of age in women), the percentage of those over 75 (18) The EESCRI holds 196,583 studies; so we can assume that the SEC's register contains all the hemodynamics units. The SEC's register points out the activity of 99% of those centres carrying out interventional therapies in Spain. However, there are important differences bet ween both sources with regard to the number of rooms registered: 218 (EESCRI) or 173 (SEC). This difference affects the calculation of performance per room, but not the rate of stu dies per population. The performance calculation have been made with the EESCRI's data. 36 REPORTS, STUDIES AND RESEARCH years of age (from 7 to 22%) and of women (from 16 to 22%). In women modifications are not observed in risk factors while in men a reduction of tobacco dependence, an increase of arterial hypertension, diabetes and hyper lipemia are observed. In this period the number of urgent and emerging pro cedures increased (17% of PCI in acute myocardial infarction in 2006). The data from the MASCARA study point out that, in the Spanish healthcare system37, there is an great improvement in the care of patients with acute coronary syndrome. An inadequate implementation of guides, the lack of confidence about the benefits of certain strategies and the exis tence of logistical or structural problems38 are aspects which can explain the less than favorable results compared to those expected with the introduc tion of an early intervention strategy. The register of pacemakers from the SEC39 received information from 106 centres, with a total of 11,939 cards, which is estimated at 35% of all pacemakers which were used. The number of units consumed per million inhabitants was 729, with a significant variation between autonomous com munities, due to, in part, the inequalities of population structure. 27.2% of the activity referred to in the register corresponds to changing of generators. The average age of the patients who received their first implant was 76.6 years of age (75.9 in men and 77.5 in women). The decade object to the gre ater number of primo-implants was in the 70’s, with 39.2% of the total, followed by the 80’s (36.7%). The SEC’s register of ablation40 collects information given by 59 cen tres (49 of them public), where 8,564 ablations were done (512 per million inhabitants) and an average of 145 ablations per centre. The information given by this publication points out that: 76% of centres have rooms exclu sively used for electrophysiology, 96% of the electrophysiology premises were located in tertiary hospitals and 82% had cardiac surgery. It offered data about the technical equipment of the premises. In the SEC’s automatic implantable defibrillator register41 figures the information provided by 134 centres (80 public ones). The number of implants communicated was 4.108 (86.6% of the estimated total). The num ber of implants per million inhabitants communicated was 89, being 100 per million inhabitants and year the estimate. The amount of primo-implants was 75.5%. 25.5% of total were automatic implantable defibrillators with cardiac re-synchronization therapy. The SEC has published a big amount of clinical practice guides, spre ad through its Website(19) and the Spanish Magazine of Cardiology, which (19) www.secardiologia.es HEALTHCARE UNITS IN THE HEART AREA 37 includes aspects related to the CCU’s organization, management, human resources, equipment and physical structure. The SEC’s documents specifi cally developed to establish CCU’s technical requirements are the SEC’s clinical practice guide on requirements and equipments in electrophysio logy42, hemodynamics and interventional cardiology43; and outpatient moni toring of electrocardiogram and arterial pressure44. The register of the SECTCV(20) contains 15,178 interventions in adults with acquired cardiac disease (excluding congenital cardiac diseases) with extracorporeal circulation in 2008, which means a rate of 384 interventions of this type per million of inhabitants over 14 years of age (420 if aortic coronary grafts without extracorporeal circulation are added). 9.306 patients had valve diseases (61%) women while 3.821 patients received 1 or more aortic-coronary implants (25%). The global mortality for extracorpo real surgery in adults with acquired cardiac illness was 6.3%. 5.237 inter ventions of coronary surgery were done (133 interventions per million inhabitants and year), 27% without extracorporeal circulation with a global mortality of 3.4%(21). 231 Cardiac transplants were performed (4 of them cardiopulmonary) with a mortality of 15,5%. services were found on the map of resources that SECTV offers which respond to the denomination of «cardiac surgery» or «cardiovascular surgery», excluding those which are denominated «vascular surgery» or «children’s cardiac surgery». The European Society of Cardiology (ESC)(22) has also published numerous clinical practice guides which, as in the case of the SEC, indicate aspects with reference to organization, management and human resources, as well as the equipment and physical infrastructure of the CCUs45. The first data of the pioneer «heart institutes» (Clinical Hospital of Barcelona, Juan Canalejo Hospital of La Coruña and the Clinical Hospital San Carlos of Madrid)46,67, as well as other cardiology services48, have not been updated. (20) www.sectcv.es The SECTCV points out that the data reported on mortality for each variable or category are not always complete. That is why they do not include the real mortality, corresponding to all the services. Therefore, each mortality percentage that appears there must be interpreted carefully, only as an indicative figure. In order to be able to compare data with other registers, it is not mention if the mortality reported took place in a hospital or, as in the British register, if it was 30 days after the surgical intervention. (22) www.escardio.org (21) 38 REPORTS, STUDIES AND RESEARCH The United States In 2006 the prevalence of ischemic cardiac diseases in the USA was 7.6% among people over 20 years of age and 3.6% for acute myocardial infarc tion in this age group49, these rates considerably higher than the Spanish ones. According to the data from the American Heart Association (AHA) regarding patients admitted to hospital, this year the catheterization rate was 3,700 studies per million inhabitants; the number of studies has thus decreased in 4% since 1996. This year also, the rate of the PCAT (primary coronary angioplasty trialist) was 4,400 per million inhabitants (70% phar mo-active), the implanted pacemaker rate was @ 7,400 per million inhabi tants and the implantable defibrillator rate was 382.(23). The AHA(24) and the American College of Cardiology (ACC)(25) have published numerous guides and other documents affecting the CCU’s orag nization and management, quality and safety, planning and design. A recent revision of the AHA and ACC’s clinical guides have pointed out that their recommendations are mainly based on low levels of evidence or in experts’ opinions50. Among the guides which are more directly linked to the scope of the document of standards and recommendation of the CCUs, the ones rela tive to the hemodynamics rooms51, coronary surgery52, PCI53 and stress tests54 can be mentioned. From the perspective of the «emergency systems» development(26) the documents related to the «development of care of patients with acute myocardial infarction»55 are of special interest. The ACC and the AHA have elaborated documents about the clinical competencies for the interpretation of electrocardiograms and Holter56, echocardiographs57, electro-physiology58, imagery59, intervention60, preven tion61 and stress tests62. The AHA has developed a group «clinical performance measures» related to the care of patients with stable angina, AMI, heart failure (HF) to measure the quality of cardiovascular care89. The AHA has developed a collaboration programme between hospi tals («get with the guidelines») to improve the care of patients admitted with ischemic heart disease or with HF, which includes a group of simple quality measures linked to the AHA/ACC’s guides of clinical practice. (23) Las tasas son estimaciones propias a partir de las cifras proporcionadas por la AHA y la población estimada por la OCDE en 2006 (298,755 millones de habitantesThe rates are esti mations from the figures provided by the AHA and the population estimated by the OECD in 2006 (298.755 million inhabitants). (24) www.americanheart.org (25) www.acc.org (26) Véase: Unidad de urgencias hospitalarias. Estándares y recomendaciones. AC-SNS. MSPSI. 2010. HEALTHCARE UNITS IN THE HEART AREA 39 The Agency for Healthcare Research and Quality (AHRQ)(27) of the USA Government contains some quality and safety indicators linked to the volume of activity for in- patients, which refer specifically to the CCUs’s64: – 100 or more (threshold 1) or 200 or more (threshold 2) aortic-coro nary bypasses per year. – 200 or more (threshold 1) or 400 or more (threshold 2) PCI per year. One of the outstanding interventions within the campaign «5 Million Lives Campaign» of the Institute for Health Care Improvement (IHI)(28) aimed at hospitals, is «providing the healthcare for acute myocardial infarc tion based on evidence»65, it points out six key components in the care of patients with AMI, which, at the same time, have been recommended in the AHA/ACC’s clinical guide for the treatment of AMI. The National Quality Forum (NQF) has published recently an upda ting of safe practices for better healthcare66. These measures have been included in the document of standards and recommendations of the multi service hospitalization nursing unit for acute patients and are applicable to in-patients in units of hospitalization linked to the CCUs. United Kingdom The United Kingdom has developed the ischemic heart disease strategy67 within the National Services Framework. The strategy, published in the year 2000, establishes standards for the improvement of care of patients with ischemic heart disease, as well as the development of a system in health care, protocols for referral, complementary examinations, treatment and follow up: In relation to the CCUs, it establishes the following standards: Coronarography: a minimum of 500 studies a year, per hospital, done by a minimum of two medical specialists; each specialist shall do a minimum of 100 cardiac catheterizations a year. Interventions: percutaneous coronary (PCI) a minimum of 200 proce dures a year, per hospitals, done by a minimum of two doctor specialists; each doctor specialist shall do a minimum of 75 angioplasties a year. The PCI shall only be done with surgical coverage and in hospitals where extra corporeal circulation and be done in 90 minutes after the decision of surgi cal referral. If the surgical service is in another centre, transfer time shall not exceed 30 minutes. (27) (28) 40 www.ahrq.gov www.ihi.org/ihi REPORTS, STUDIES AND RESEARCH Aortocoronary bypass: a minimum of 400 interventions a year, per hospital, done by a minimum of three trained surgeons; each surgeon shall do a minimum of 50 by-pass interventions.The last report (2008)68 available on this strategy shows important achievements in the reduction of mortality due to ischemic cardiac disease and a treatment improvement. The study by Hacket (2003)69, epresenting the British Cardiac Society (BCS), establishes the following criteria for the planning of CCU resources in relation to population for the United Kingdom. 1 hemodynamics room for each 400,000 or 600,000 inhabitants. 1 room for the implantation of pacemakers and defibrillators per each 1.3 - 1.5 million inhabitants, or 1 combined room per 350,000 - 400,000 inhabitants, if pacemakers and defibrillators are implanted in the same hemodynamics room A combined report by the BCS with the Society of Cardiothoracic Surgeons recommended the existence of a cardiovascular surgery unit per 1.2 million inhabitants 70,(29). A study by the BCS showed important variations within the United Kingdom71 referred to the year 2002, in the provision of rooms (4.8 million inhabitants in England compared to 2.7 in Wales), rate of coronarography (average: 2.418 per million inhabitants), angioplasty (891) per million inhab itants), aortocoronary by-pass (although the variability was less, 450 per million), implantable defibrillator (30 per million, in England). The data of 2005 kept on showing important variations with a trend towards an increase in the rates of activity by population (1,171 angioplasties per million inhab itants)72. The clinical guides developed by the National Institute for Clinical Excellence (NICE)(30) or the Scottish Intercollegiatte Guidelines Network (SIGN)(31) affect the CCUs’ organization and management, quality and safety, planning and design. In which figure standards for resources, activity and quality indicators. At the same time, the studies by the BCS73 and the Royal College of Physi cians74 can be of interest as a reference for the document of standards and recommendations about human resources in cardiology. A report by the National Confidential Enquiry into Patient Outcome and Death (NCEPOD)(32),75 on coronary surgical practice in the United Kingdom resulted in a series of recommendations which affect clinical han (29) As it is widely known, the NHS allows people to access (through Internet) knowledge of the standardized rates of survival through coronary surgery in NHS hospitals. (30) www.nice.org.uk (31) www.sign.ac.uk (32) www.ncepod.org.uk HEALTHCARE UNITS IN THE HEART AREA 41 dling of patients as well as organizational aspects, such as reference and admission systems, multidisciplinary planning of cases and complementary explorations to be done. Another report from the same agency in relation to the PCI (2000)76 agreed on a set of organization and clinical recommenda tions. The Health Building Notes77,78 provide relevant information about planning and design of the CCUs. La British Association for Nursing in Cardiac Care ha publicado los Clinical Governance Peer Review Nursing Standards79. 42 REPORTS, STUDIES AND RESEARCH 3. Patient rights and guarantees The hospital with a CCUs shall observe and respect the rights of the patient contained in the current healthcare legislation. In this chapter figure aspects about information to the patient and relatives of this unit and, in general, those others included in the regulation and that shall be taken into consid eration in this type of units and, where necessary, in the healthcare centres where they are located. 3.1. Information to patients. Informed consent The implication of the patient in his/her own health is a relevant element in all healthcare strategies. For this reason, as a general principle, information shall be clear, precise and sufficient. The information that shall be given to the patient / relative seen in the CCUs will pay attention to the following aspects: – Information about the general characteristics of the CCUs. – Detailed information about care in the CCUs. – Informed consent, with suppositions as laid down by law(33). The Committee of Informed Consent of the Commission of Profession al Issues of the SEC has made recommendations about procedures where informed consent must be requested80. – Other instructions and recommendations that are considered perti nent about the use of hospital and CCU’s resources. According to Article 5 of Law 41/2002, of November 14th, basic regu lating on the patient’s the autonomy and rights and obligations regarding medical information and documentation, the possessor of the right to infor mation is the patients Information about the people linked to the patient shall be expressly or tacitly authorized by him/her. (33) «It will be provided in written in the following cases: surgical intervention, diagnostic and invasive therapeutic procedures and, in general, implementation of procedures that imply risks or inconveniences and foreseeable negative repercussion on the patient’s health. The informed consent is regulated by the basic regulating Law 41/2002, of November 14th, on the patient’s autonomy, rights and obligations concerning medical information and documentation. HEALTHCARE UNITS IN THE HEART AREA 43 Information about the general characteristics of the unit Ordered information about the conditions that concern the stay of the patient in the unit’s different resources shall be facilitated. Patient’s rela tives shall receive this information orally and in written and it includes: vis itation policy, medical information schedule, how to get in touch with the nurse taking care of the patient, contact telephone, hospital services, etc. Likewise, the patient, as long as his/her condition allows it, shall be explained about his/her environment, the visitation policy, etc. in order to minimize anxiety caused by his/her situation seriousness and the healthcare environment. Information about processes, his/her treatment and care. It is recommended that the information provided to the patient con tain the following sections: – Adequate and understandable (without technical terms) explana tion about the diseases that the patient suffer from and justify his/her admission to the unit. – Detailed explanation of the treatment procedures and care carried out in the unit. – The professional will inform the patient and his/her relatives about the measures to be adopted as a consequence of the therapeutic and care response. Depending on the importance of the measures to be taken, the patient as well as his/her relatives will participate, when ever possible, in decision making. – Daily information will be given by the doctor responsible, or, in his/her absence, by the designated person. Informed consent Carrying out of diagnostic and invasive therapeutic procedures, as well as the administration of treatments implying risks or notorious inconvenienc es and foreseeable negative repercussion on the patient’s health, will require written consent, according to the provisions of thepertinent law. It is recommended to have an informed consent form with particular information for each diagnostic or therapeutic procedure with these characteristics included in the services portfolio of the CCUs. 44 REPORTS, STUDIES AND RESEARCH The performance of any procedure which implies a certain level of risk shall have available a realm of necessary information so that the patient and, if the case may be, the family/caregivers can know these risks and the consequences of not assuming them. The informed consent is regulated by Law 41/2002, November 14th, basic regulator of the autonomy, rights and obligations of the patient as con cerning clinical information and documentation. In it is defined as «the free, voluntary and conscious conformity of the patient, manifested in full use of his faculties after receiving the adequate information, so an act which affects his health can take place. In each hospital an informed consent document adapted to each activity and clinical speciality shall be elaborated.The informed consent will cover specifically the aspects relative to the proce dure to be carried out, including a minimum of information sections(34): – Identification of the patient, the doctor who indicated and requests consent, and the medical services will carry it out. – Name, description and objectives of the diagnostic or therapeutic procedure. – General and specific personalized risks. – Expected benefits and diagnostic/therapeutic alternatives. – Intraining on the right to accept or refuse what is proposed and to take back the consent already decided upon, and information of the right to make explicit the limits which he thinks to be convenient. – Date of consent. – Differentiated section for the consent of the legal representative. – Declarations and signature (patient and doctor). – Confidentiality and use of data. – The document will be emitted in duplicate (one copy for the patient /legal guardian and another for the clinical record) and the patient will be provided with a doctor to clear up or extend the information. In the case of the necessity of any type of anaesthesia to enable the procedure to be carried out, it is also precise that the informed consent about the anaesthetic technique be obtained once the evaluation of the anaesthetic risk has been carried out and the patient has been informed clearly about the anaesthetic act. The National Quality Forum (NQF) recommends requesting the patient or legal guardian to explain in their own words the information rel evant to the procedures or treatments for which their consent97 has been requested96. (34) Comité de Bioética de Cataluña. Guía sobre el consentimiento informado. October 2002. HEALTHCARE UNITS IN THE HEART AREA 45 The hospital and the CCUs’s shall adopt explicit policies, guaranteed by the Committee for healthcare Ethics, for healthcare to patients who, for religious or any other reasons, refuse a certain type of diagnostic or thera peutic82 intervention81. The application of the right to informed consent shall be adapted to, where appropriate, to the characteristics of the in-patient in the critical care unit82. Terminal situation(35) In Spain, previous instructions have been regulated in Art.11 of the Law 41/2002, basic regulator of the autonomy of the patient, which define how the document through which over age people manifest their will before hand, with the objective of it’s being carried out in future situations in which they cannot personally express their preference as to care and treatment of their health83. 3.2. Guarantee of the rights of the patient The hospital shall have available the following documentation and proce dures, as well as the more specific ones included in section 3.1.: a) b) c) d) e) f) Roster of services. Reception plan. Code of ethics. The guides, ways or protocols for clinical practice and care. Written procedures of clinical trials. Fulfilment of norms about health products(36). (35) Check: Unidad de cuidados paliativos. Estándares y recomendaciones. AC-NHS. MSPSI 2009; and related documents of the ECP-NHS. http://www.msc.es/organizacion/sns/planCali dadSNS/cuidadosPaliativos.htm. (36) R.D. 1591/2009 of 16th October, regulating medical devices. We understand as medical device any instruments, appliances, equipment, software, materials or other items, whether used individually or in combination (together with any software intended by the manufacturer to be used for specific diagnostic or therapeutic purposes and that contributes to its good function ing), which are intended to be used for human beings in the: diagnosis, prevention, monitoring, treatment or alleviation of a disease; diagnosis, monitoring, treatment, alleviation or compen sation for an injury or deficiency; research, replacement or modification of the anatomy or of a physiological process; conception regulation; and which does not mainly work inside or on the body through pharmacological, chemical, immunological or metabolic means, though it may help to its function by such means. 46 REPORTS, STUDIES AND RESEARCH g) h) i) j) Medical records. Procedures about previous instructions. Nursing and hospital discharge reports. Protocols which guarantee safety, confidentiality and legal access to patient data. k) Complaint and suggestions book. l) Insurance policy. The right of access to these documents by the patients or persons linked for family or de facto reasons shall be guaranteed, in the terms stat ed in current legislation, except for those contained in sections d), e) and j). The following develops, with special reference to the CCUs’s, some aspects in relation to these rights. Sections 2) list of service, and g) clinical records, are contemplated in chapter 5, of organization and management of this document. Reception program The CCUs will have available a reception plan destined to the in-patient. Code of ethics The hospital with a CCUs will have available a code of ethics, in which there are contained a group of ethical principles and rules which will inspire its activity. Clinical practic guides As in the rest of hospital units and services, the CCUs will leave faithful docu mental constancy of its guides, ways and protocols of clinical practice and care which apply to each one of the services within the group of services, along with their evaluations and, if the case may be, modifications and adaptations. Procedures for clinical trials The carrying out of clinical trials and other forms of clinical investigation shall be subject to the conditions and guarantees established in specific legislation. HEALTHCARE UNITS IN THE HEART AREA 47 Price list The hospital with a CCUs shall have a price list available to users, which shall be communicated to the competent administration according the spe cific norm on this matter. Complaints and suggestions The hospital will have, available to the user, complaint and suggestion sheets which permit leaving constancy of his complaints, claims, initiatives or sug gestions relative to the functioning which he considers convenient. Their existence shall be in visible form and their location shall be the most accessible possible for their identification and use. The user of the hospital has the right to obtain an answer about the complaints or claims presented, from the person responsible for the centre or an authorized person, without prejudice of their remission to the compe tent administration, in accordance to what is foreseen in the corresponding autonomic norm. Complaints, claims, initiatives and suggestions shall be the object of periodic evaluation. Responsibility insurance The health professional who practices in the field of private health health care, as well as the judicial person or entity of private ownership who offers any kind of health services, shall have the prescribed responsibility insur ance, guarantee or other financial guarantee, which covers the compensa tions which could be derived from eventual harm to persons, caused on occasion by the practice of said healthcare or services. The hospital will have available responsibility insurance in accordance with its activity to cover eventual compensations to which they must respond for harm to the patient. Policy files The centre and, if the case may be, the health professional on his own part, shall conserve a copy of the documents accrediting demanded responsibili ty guarantees. 48 REPORTS, STUDIES AND RESEARCH 3.3. The right to information about healthcare alternatives and its results The information about healthcare alternatives and their results is a key ele ment so the patient can exercise his right to decide on the option most com patible with his values and chosen way of life. This information refers to, at least, three fields(37): – Public information about the results of the procedures offered. – Normalization of the decision process of the procedures. – The right to precise and complete information on the procedures, including risks and benefits, be they short or long-term. Information about the results of the procedures There is an considerate variability in the rate of procedures being carried out, including those which carry risk (invasive diagnostic studies, PCI, aortic coronary bypass)18, as well as in the morbidity-mortality rate in the health care to the patient with cardio-pathology when inter-centre19 comparisons are carried out. Part of this variability is explained by epidemic, demo graphic and social differences, and the diverse gravity of the patients attend ed to, while another part can be due to non-acceptable variations in quality and safety in clinical practice, associated to diverse factors such as the vol ume of activity19, an inadequate implementation of guides or logistic or structural38 problems. In different countries (France, the United Kingdom, Sweden) of the EU citizens have available some indicators of managerial healthcare (delay, average stay, standard rates of mortality, etc.), broken down by centres. In the United Kingdom standard rates of survival for cardiac interventions (aortic-coronary bypass, aortic prosthesis and the total of cardiac surgery) as well as the number of interventions done, breaking down both data (vol ume and results) per centre and per cardiovascular surgeon. In September of 2010, the Consumers Union of the United States published the results of 221 programs of coronary surgery84. The accessibility to this information to citizens, extending it to other procedures (PCI, coronary-graphs, etc.), under strict control and the with the objective of quality and its adequate stan dardization, extends the right of the citizens to be informed and is, probably, (37) This section is based on the remarks provided by Dr. José Cortina. HEALTHCARE UNITS IN THE HEART AREA 49 a strong instrument of improvement for the quality and safety of cardiolog ic healthcare in Spain. The publication, by hospital, of the volume and results of invasive proce dures, is recommended, be they surgical as well as hemodynamics and electrophysiology, using the appropriate standardization method (EuroEscore; Syntaxscore(1), 1, 1, others). These results shall be audited with the participation of the scientific society to which they correspond. Normalization of the decision process and the procedures The factors which influence the selection of a determined procedure are multiple and some of these are not based on available scientific evidence. This fact has a special relevance when very different therapeutic alterna tives are available, as in the case of ischemic cardio-pathology (PCI as opposed to coronary surgery) or congenital cardio-pathology (percuta neous intervention as opposed to surgery). The selection between therapeutic alternatives shall be subject to the search for maximum evidence which permits advising the best therapeutic option to each patient. In a recent study referring to the United States, buy probably applicable to Spain, it is demonstrated how, in normal practice, a high percentage of patients were treated with coronary intervention85, when the procedural recommendation, according to guides, was surgical revascu larization. The configuration of the cardiology area, in which multiple spe cialties participate, permits a rigorous approach to this problem, through: – The most adequate revascularization strategy for patients with multi-vessel illness), by multi-disciplinary teams, including (for the mentioned example) the clinical cardiologist, the intervention cardi ologist and the cardiovascular surgeon («heart team»)45. – The implantation of clinical managerial instruments (guides, clinical ways, etc.) in whose development all the involved specialties and professional categories have participated. (see section 5.5). – The use of appropriate technology is another dimension in this same aspect. The ACC has drafted adequate procedural criteria(38), which (38) 50 http://www.cardiosource.org/Search.aspx?q=Appropriatness+criteria REPORTS, STUDIES AND RESEARCH cover from coronary revascularization86 to non invasive procedures such as echocardiography87. The American College of Radiology has published at the same time criteria on the appropriate use of diag nostic imaging(39). The right to precise and complete information on procedures, incluiding risks and short or long-term benefits The informed consent does not guarantee in all cases the transmission of information to the patient for his complete decision. The patient needs to be adequately informed about the potential benefits and short or long-term risks of the possible therapeutic alternatives (for example PCI or surgery) and needs enough time to permit him a decision based on the information. The concatenation of the diagnostic and therapeutic procedures, without the solution of continuity shall be restricted to emergency situations, in the interest of a balanced decision on the part of the patient. (39) ACR Appropriateness Criteria® www.acr.org/SecondaryMainMenuCategories/quality_ safety/app_criteria.aspx. HEALTHCARE UNITS IN THE HEART AREA 51 4. Patient safety The advances in medicine produced in the twentieth century have modified the prognosis and the treatment of many diseases. However, this evolution has been accompanied by an enormous increase in the complexity of spe cialization and the segmentation of healthcare, which implies greater risk and possible unnecessary harm to patients. The providing of health health care entails some unacceptable risks in comparison to other activities or even other situations considered to entail risk. With the exception of mor tality derived from anaesthesia, hospitalization as well as the exposition to medication in the hospital, are associated to avoidable mortality88. Assistance errors have grave consequences for the patient and his family, generating a very elevated healthcare and financial cost, eroding the confidence of the patient in the system, and damaging health professionals and institutions who are, without a doubt, the second victim. For this reason, patient safety constitutes today a priority for principal health organizations, as well as the World Health Organization89, international organisms, like the European Union90 and the Council of Europe91, health authorities, profes sional societies and patient organizations. In Spain, the MSPSI in its responsibility to improve the quality of the health system in its whole, as marked by Law 16/2003 for cohesion and qua lity of the NHS(40), has considered patient safety to be a key quality compo nent and has situated it in the centre of its health policies. In this manner it is reflected in strategy number eight of the Quality Plan of the SNS92, whose objective is to improve patient safety attended to in health centres of the SNS through different acts, among which can be found: to promote and develop the culture and knowledge of patient safety between professionals and patients; to design and establish notification and information systems of EA for learning; and implant safety practices recommended in the SNS cen tres. This strategy is based on recommendations by the World Alliance for Patient Safety of the OMS and other international organisms93. The documents of standards and recommendations elaborated by the AC-NHS of the MSPSI, referring to major ambulatory surgery, day hospi tals, surgery, multi-service nursing units for the hospitalization of acute patients; hospital emergency units and the intensive care unit, include the recommendations for patient safety, applicable to the CCUs. In this chapter some more general aspects will be treated. (40) Ley 16/2003, de 28 de mayo, de cohesión y calidad del NHS. BOE n.º 128 (29-5-2003). HEALTHCARE UNITS IN THE HEART AREA 53 It shall be pointed out that the implantation of some of the basic prac tices of patient safety, such as the availability of clinical records or electro nic prescriptions, is determined by the CCAA policy or the hospital where the CCUs is located. The National Quality Forum (NQF) has published recently an actuali zation of safe practices for better health healthcare. Most of the 34 safe measures recommended by the NQF are applicable to the CCUs, among which we can find: • Referred to in section 3.1.3. • Vital support treatment. To assure that the patient’s preferences in relation to vital support treatments are displayed distinguishably on his clinical follow-up sheet. • Transparency. If unexpected grave results are produced, including those which have clearly been produced by organizational errors, the patient shall be informed and, if adequate, the family in an opportune, transparent and clear manner about what is known about the event. • Attention to the provider of the healthcare. If unforeseen, uninten tional grave harm is produced due to organizational and/or human error, the provider of healthcare involved shall receive the opportu ne and systematic healthcare, which shall include; fair treatment, res pect, compassion, support medical healthcare and the opportunity to participate completely in the investigation of the event, identifying the risk and development of activities which reduce the risk of futu re incidents. • Nursing human resources: To implant a well designed policy of criti cal components of human nursing resources which strengthens patient safety. • Other direct care providers. To assure that direct care provider resources, who are not nurses, be adequate, that the personnel is competent and they have an adequate orientation, training and edu cation to carry out their activities of direct care. • Intensive care unit(41). All patients attended to in the CCU shall be managed by doctors who have the specific training and the adequa te professional competence in «critical care». • Information about patient care. To make sure that the information about healthcare is transmitted and documented in the opportune (41) The application of this criterion to the Cardiovascular Critical Care Units is done in section 6.1.5. 54 REPORTS, STUDIES AND RESEARCH manner and clearly understandable to the patient and to all the pro viders of healthcare who need the information to be able to render continued healthcare, within and between health services. • Verification of orders and abbreviations. To incorporate within the health organization systems, safe communication structures and strategies. For those verbal or telephone orders, or telephone com munications which inform about the results of an important test, the verbal order or the test results shall be verified making the person who receives the order or communication repeat the complete order or result. To standardize a list of abbreviations, acronyms, symbols and dose denominations which cannot be used in the organization. • Labelling of diagnostic studies. To implant normalized policies, pro cesses and systems to assure safe labelling of x-rays, lab specimens or other diagnostic studies, guaranteeing the study corresponds to the patient. • Release system. The patient shall have a discharge plan available.. A concise summary shall be prepared, which shall be transmitted to the doctor who afterwards has healthcare responsibility, assuring its reception. Adoption of computerized prescription systems. Agree ment for habitual patient medication through care continuity. • Pharmacy managerial structure. The person responsible for the Pharmacy shall have an active part in the management team which reflects his authority and responsibility concerning the functioning of the management system for medication within the organization. • Hand hygiene. • Flu prevention for health service personnel. • Infection prevention associated to central catheters. • Infection prevention of the surgical wound site(42). • To adopt measures to prevent complications associated concretely with mechanically ventilated patients, pneumonia associated to mechanical ventilation, venous thrombi-embolism, peptic ulcers, dental complications and bedsores. • Infection prevention for multi-resistant organisms. • Infection prevention associated with urinary catheters. • Prevention of mistakes in the location of the surgical area, in the type of procedure or in the patient identification(43). (42) This aspect has been widely dealt with in: Bloque Quirúrgico. Estándares y recomenda ciones. AC-SNS. MSPS. 2009. (43) This aspect has been widely dealt with in: Bloque Quirúrgico. Estándares y recomenda ciones. QA-NHS. MSPS. 2009. HEALTHCARE UNITS IN THE HEART AREA 55 • Prevention of bedsores. • Prevention of venous thromboembolisms. • Prevention of EA derived from anti-coagulant treatments. The AC-NHS has evaluated safety practices recommended by govern mental agencies for prevention of EA in patients attended to in hospitals according to their implant and the complexity of their implantation94. Improvement of hand hygiene; flu vaccination of workers and patients; measures to prevent pneumonia (nosocomial pneumonia) associated to mechanical ventilation; measures related to the prevention of infections in the surgical area; the use of color codes to cleaning teams and materials to prevent infections. Single use injection material; measures to prevent infections in central IV’s; measures to identify all high risk medication, as well as the establish ments of policies and processes for the use of this medication; measures for the prevention and correct treatment of acute myocardial infarction in rela tion to surgical procedures; promotion of safety measures for the adminis tration of oral or other IV medication; measures for the control of surgical procedures being carried out in the correct location; measures to promote the safe use of medication administered by injection or administrated through an IV; precaution measures referring to the use of physical con tention or immobilization of patients. Recommendations to prevent problems related to the administration of medication with an appearance or name which can lead to confusion; measures to assure the precision of medication in healthcare transfers (between doctors, hospitals, etc.); measures for a correct communication during the transfer of patient health information; identification of patients; evaluation of the risk of developing bedsores; evaluation of the risk for thrombi-embolism; measures to assure that written documentation with ter minal patient preferences on treatment be highlighted on the care plan; measures to guarantee patient safety concerning those with high complexi ty allergies to latex. Some of the «safety practices», among the recommendation by the NQF or selected by the Agency for Quality of the NHS, applicable to the CCUs’s, are commented in greater depth in the sections of this chapter. 4.1. Safety culture The creation of a safety culture is considered to be a decisive step towards the achievement of patient safety and constitutes the first safety practice recommended by the Health Committee of the European Council, the 56 REPORTS, STUDIES AND RESEARCH National Quality Forum and other organizations95,96. According to the US Department of Veterans Affairs a safety culture could be understood as «all those characteristics of an organization, as well as the values, philosophy, traditions and customs which lead to a continuous search behaviour, be it individually or as a group, for the manner to reduce to the maximum the risks and harm which can be produced during the different processes of ren dering health healthcare97. A safety culture is essentially a culture in which the work organization, processes and procedures are focused on improving safety, and where all professionals care are made aware constantly and actively of the risk that errors be committed, or in other words «that something can go wrong», and that they play a part and contribute to patient safety in the institution. It is also an open culture, where professionals are aware that they can and must communicate their errors; that you can learn from errors that happen and that measures are taken to prevent that those errors be repeated. (learning culture). A safety culture shall be encouraged and maintained in the hospital where the CCUs is located. This entails the development of the following actions96: – To establish and maintain leadership which promotes the safety cul ture. – To periodically evaluate the safety culture of the instruction, com municate its results and take measures to improve it. – To form professionals in teamwork techniques and principles for the reduction of error. – To establish notification and learning programs, to identify and ana lyze incidents produced and risk situations, and apply and evaluate actions of improvement in relation to the same. Periodical meetings shall be held with the CCUs team to analyze with a systematic focus the safety incidents which have occurred in the unit, and especially, to establish the pertinent prevention measures98. A pro-active risk analysis shall be carried out (through Modal Analy sis of Errors and Effects – AMFE – or similar) concerning those procedures which make up the greatest risk for the units, in order to identify possible errors which can exist and implant measures to solve them. It is recommended that a proactive analysis be carried out al least once a year and each time a new risk technique or procedure is introduced. Pri mary care communication flow shall be encouraged with respect to patient safety topics, including the regular decision of safety incidents registered and the review of patient safety topics in meetings and group sessions with primary care. HEALTHCARE UNITS IN THE HEART AREA 57 Formation of professionals on the topic of safety shall be encouraged, including safety topics on safety in reception programs and continuous training. Safety information about the patient shall be brought up to date regu larly along with practices based on scientific evidence proving their effi ciency in the reduction of errors, in order to evaluate the introduction of new methods which can be useful and establish continuous improvements regarding the safety of patients attended to the unit. 4.2. Communication during patient transfer Throughout time, a patient can, potentially, be attended to by a series of dif ferent professionals in multiple units, including primary care, specialized ambulatory healthcare, emergency healthcare, hospital and rehabilitation healthcare, among others99. Additionally, he can find (in determined health care modals) up to three personnel shifts per day. Communication among units and among healthcare teams at transfer time could not include all essential information, or could be subject to an incorrect interpretation of the information, which would mean a safety risk for the patient. Besides, the elderly patient or the multi-pathological patient is particularly complicated and for that reason more vulnerable to breaches of communication during the transfer100 which lead to EA. Communication at the time of transfer is related to the process of pass ing specific patient information from one healthcare provider to another and from one team of providers to another, or from healthcare provider to the patient and his family assuring the continuity and safety of patient care. To increase the effectiveness of communication among professionals involved in patient healthcare during transfer is the priority safety objective for leader groups in safety like the OMS101, the Joint Commissions102 and the National Quality Forum96. It is recommended that communication among professionals during transfer time, shift changes and different healthcare units be standardized in the course of patient transfer to another unit or healthcare field. For this reason the assigning of sufficient time to communicate important informa tion and to ask and answer questions without interruptions is recommend ed; and the use of the SBAR193: technique; model of common language to communicate crucial information, structured in 2 sections: S = Situation; B = Background; A = Assessment; R = Recommendation. The standardization of the discharge plan is recommended to guaran tee that at the time of hospital discharge, the patient and his next health 58 REPORTS, STUDIES AND RESEARCH healthcare provider obtain key information referring to the discharge diag nosis, treatment and care plans, medication, and test results. For that reason the use of checklist96,104 is recommended to verify the efficient transference of the principal elements of key information to the patient as well as to the next health care provider. 4.3. Safety in the use of medication Medication constitutes the most frequent health intervention, so that it is not rare for it to be one of the principle causes of EA in health care, in the hospital as well as the ambulatory field. In our country, the ENEAS and APEAS studies revealed that medication was the cause of 37.4% of EA detected in hospitalized patients and 47.8% of ambulatory patients105,106. A great part of medication errors are produced in the process of healthcare transition, fundamentally due to problems in the communication of information concerning medication among responsible professionals or among those and the patients. These errors give way to up to 20% of adverse hospital incidents and an important percentage of hospital re-admissions 107,108 . For that reason, presently it is recommended that the implantation of conciliation practices for medication in healthcare transitions96,109, be encouraged, very especially the conciliation upon admission and when there is a change from intravenous to oral therapy in dose and schedule. 4.4. Safety in the use of health products R.D. 1591/2009, October 16th, by which health products are regulated, antic ipates the obligation of health professionals and authorities who, during their activity, become aware of any defective functioning or alteration of characteristic or use of health products, as well as any inadequate labelling or use instructions which can provoke or has been able to provoke the death or grave deterioration of the state of health of a patient or user. The health centre shall designate a person responsible for the surveil lance of the procedures which are derived from the application of the afore mentioned incidents in the previous paragraph, who will also supervise the fulfilment of the obligations established by RD 159/2009 in relation to the implantation of cards for health products. The person responsible for surveillance will communicate the data to the health authority in the corresponding autonomous community and the Spanish Agency for Medication and Health Products. HEALTHCARE UNITS IN THE HEART AREA 59 4.5. Prevention of bedsores The bedsore is a frequent complication at any level of health healthcare, especially in the elderly patient with mobility problems. The bedsore delays functional recuperation, can become complicated with infection/pain, low ers life quality for the person suffering from it, and contributes to prolong ing the hospital stay and the cost of health healthcare. Prevention is the key to a reduction in bedsores. The implementation of interventions based on the evidence for bedsore prevention is a priority in the international field of Patient Safety, being one of the safety strategies of the NQF110, on of the national safety objectives (National Patient Safety Goals) proposed by the Joint Commission for 2009, and one of the selected strategies by the Institute of Healthcare Improvement in its national cam paign to protect the patients of five million adverse incidents «5 Million Lives Campaign»111. Bedsore prevention in risk patients is one of the specific areas of safe ty practices which the MSPSI promotes through agreements with autonomous communities, within the PC-NHS. Patient care in the CCUs shall include bedsore prevention, with the identification of risk of development and the evaluation of the state of the skin: – Carry out an admission evaluation of all the skin, and from there carry out a daily inspection, or more frequently depending on its state. – To evaluate risk clinical judgement and standardized instruments (Braden, Norton, EMINA scales) shall be combined and establish the opportune care according to calculated risk. – Re-evaluate the patients regularly and document any findings in the clinical record. The pressure tolerance of the tissue shall be maintained and improved through exploration and treatment of the factors which affect tissue toler ance (age, vascular competence, glucemia control in diabetics, nutrition) to prevent lesions. The individualized care plan shall include localized skin care (hygiene and hydration); the specific prevention in the incontinent patient; postural changes in the patient with limited mobility; the use of special surfaces in the bed and /or seat of the patient to alleviate pressure; on site protection against pressure in bone prominences; skin protection from movement and friction forces through adequate positional techniques, transfers and pos tural changes. 60 REPORTS, STUDIES AND RESEARCH The continued training of health professionals linked to the CCUs shall include the prevention and treatment of bedsores. 4.6. Infection prevention Hand washing is probably the most costly measure – effective in reducing nosocomial112,113. The MSPSI has elaborated a publication in which the directives of the OMS on hand hygiene in health attention115 are summa rized114. The Society for Healthcare Epidemiology of America (SHEA) and the Infectious Diseases Society of America (IDSA) has recently published a group of recommendation to develop prevention practice for nosocomial infection115, in which the Association for Professionals in Infection Control and Epidemiology (APIC) and the American Hospital Association (AHA) have participated, in reference to: Prevention of infection by central venous catheter116; prevention of pneumonia associated to a respirator117; prevention of infection associated to a urinary catheter118; prevention of infection in the surgery site119; prevention of infection by meticilin120; resistant Staphylococcus aureus, and prevention of infection by Clostridium difficile121. The CCUs’s will have a surveillance and prevention program for noso comial infection, adapted to their characteristics and activity, which guaran tees risk patient identification and risk procedures, as well as the informing of the competent authorities, in accordance to current norms. 4.7. Epidemiological alert The hospital with a CCUs will have an epidemiologic alert connected to the competent health authorities, in accordance to current norms. 4.8. Patient identification In a recent study, promoted within the patient safety strategy of the NHS, the following recommendations were made to in-equivocally identify a patient122: – Promote, at least, two identification factors, surnames and name, birth date, clinical record number, health card number. HEALTHCARE UNITS IN THE HEART AREA 61 – None of these shall be the bed number. – Use an automatically printed identification number. – Elaborate and spread protocols which contemplate clear criteria for the identification of patient not identifiable or to differentiate those who have the same name. – Promote the labelling of patient samples in the moment of extrac tion. – Establish controls to prevent the incorrect selection of a patient in the perpetual clinical record. – Form personnel in the adequate identification procedure for patients and the necessity of their verification confronted with any risk intervention. – Transmit to professionals the necessity to check the identity of patients and certify that it is the correct patient and the indicated procedure before carrying it out. – Incorporate the patient and his family actively in the identification process. – Do a periodical follow-up of the identification process in in-patients. 4.9. Management of hemoderivatives The management and safety of hemoderivatives is competence of the cen tre’s blood bank, which shall be accredited to do so(44). The in-equivocal identification of the receiving patient shall be assured previous to the taking of samples and, once again, before a blood or hemod erivative transfusion. The traceability of the transfusion process shall be assured and respon sibilities delimited in the perfusion of hemoderivatives between the blood bank and the CCUs. (44) RD 1088/2005, laying the «technical requirements and the minimal conditions of blood dona tion and of the transfusion service centres» and RD 1301/2006 of November 10. laying the «qua lity and safety regulations which regulates all activities related to the used of human tissue». 62 REPORTS, STUDIES AND RESEARCH 4.10. Patient safety and health risk management(45) Good practices in terms of patient safety require a managerial safety organ ization. Health centres shall develop efficient systems to assure, through clinical management, a safe healthcare and learn lesions from their own practice and that of others. The risk management processes are relevant to this policy, including the revision of organizational culture, risk evaluation, training, protocols, communication, audits and learning of adverse effects, reclamations and complaints. In the hospital, dependent on healthcare management, a commission or, if the case may be, a unit in charge of identification and register of adverse effects which are produced as a consequence of health care, will exist, as well as the application and evaluation of improvement actions in relation to the same.. Risk management shall be supervised and coordinated by the CCUs’s own managerial group, presided over by a «senior» doctor and a multidisci plinary representation, who shall meet periodically (at least once every six months). This group shall have sufficient training to apply different necessary tools for safety management and transmit at the same time the necessity to all the personnel of the unit. The risk managerial process shall be in writing, including the warning events of obligated knowledge and revision, and promote the multi-disciplinary training of risk management. There shall be a proactive and continuous risk evaluation within the unit, together with a formal risk evaluation, with a minimum periodicity of two years. The evaluation process shall derive an incident register where known and analyzed incidents are contained, the work done and the meas ures adopted in each case with later evaluations of their utility, guarantee ing the total confidentiality of the data. When adverse events are produced, the health centre shall consider the causes and consequences of the identi fied problems. The opportune analysis of the subjacent problems with an appropriate plan of action shall be a part of the learning process and implantation of change. Regular audits of surgical adverse effects shall be carried out. Meet ings to review adverse effects form a part of the risk management system, as well as the learning process of the CCUs. Good communication with all pro fessionals involved in any incident is an important mechanism to reduce the possibility that the adverse effect take place again. (45) This section is widely based on the one of the same statement, of the document: Bloque Quirúrgico. Estándares y recomendaciones. AC-SNS. MSPSI Madrid. 2009. HEALTHCARE UNITS IN THE HEART AREA 63 Total transparency shall be maintained in relation to learning results, through multidisciplinary meetings and feedback through electronic or paper communication. While many incident revisions will identify changes in practice and systems which will probably improve the results without an increase in costs, some can quire changes which precise major resources. The responsible parties of administration and management in the centres shall be informed of these necessities. The support of the centre management is fundamental as well as the leaders of the CCUs for the safety managerial strategy to be effective. The results and standards measures shall be adopted, audited and pub lished as an annual report in line with an improved practice. It is important that doctors adequately document the incidents; date and location. It is crucial, to improve clinical practice, to have systems for documentation and register of clinical decisions and incidents. The filing of all the data is vital. A person within the CCUs, preferable the risk manager, shall be responsible for assuring that the adequate methods be adopted. There are different safety management tools in the CCUs, almost always framed within quality programs. Notification systems as well as analysis techniques and risk evaluation, as in the Method of Analysis of Errors and Effects (AMFE), the analysis of root cause and other techniques (briefing, etc.) have demonstrated their usefulness in risk management. Guaranteed judicial confidentiality shall be promoted for the identifi cation and signature of the notification. 4.11. Volume of activity and safety threshold There is sufficient scientific evidence to establish a relationship between mortality and/or morbidity and volume of hospital and professional activity in determined medical and surgical procedures123,124,125,126,127,128,129. The rela tionship between volume and results has been demonstrated at the same time for medical processes, such as acute myocardial infarction, cardiac insufficiency and pneumonia130. Among these procedures aortic-coronary bypass and ICP129 are found.128 Although the relationship between the volume of aortic-coronary bypass surgery and quality is demonstrated, the volume of procedures is solely modestly associated with surgical results131, existing centres with low volumes of activity and excellent.results132. Taking into consideration this fact, Luft123 points out that «since the volume «per se» does little more than assure reasonable confidence intervals around statistical estimates, the poli- 64 REPORTS, STUDIES AND RESEARCH cies based on excluding or closing centres based on their activity are inferi or to those based on ordinary information concerning results adjusted to risk, referring those patients to those centres with better than expected results133 (see section 3.3.1). Using the same criteria, Nallamothu and Eagle134, promote regionalization with the following criteria: • Eliminate the cardiac surgery programs with a very low volume of interventions (less than 100) (including aortic-coronary bypass and other open heart cardiac surgery). • For hospitals with annual volumes of cardiac surgery above 11 cases, shall use additional criteria to evaluate quality, such as mortality rates adjusted to risk(180). When the annual volumes of cardiac sur gery are from 100 to 250 cases, the referral of high risk patients (peo ple over 65 years of age or complex procedures such as concomitant valve replacement) shall be seriously considered. • Develop a mandatory state system for collection of data to obtain information on quality and results in hospitals where cardiac surgery is carried out. Evaluate the adequacy of the intervention. It is recommended that the services of cardiovascular surgery or hemody namic intervention not be granted to those hospitals that do not have a ref erence population area (or whose market study does not foresee it) as a minimum the following activity:PCI (Bashore y cols.51; Canto y cols, 20001): 400 procedures a year, per hospital, carried out by a minimum of two doc tor specialists. The existence within the team of at least one intervening car diologist who commands all the cognitive and technical abilities which a cardiovascular intervention requires, a historical volume of no less than 1000 angioplasties and a minimum annual activity of 200 angioplasties. PCI shall solely be carried out with surgical coverage. If the surgical service is in another centre, transfer time shall not exceed 60 minutes. Aortic-coronary by-pass: Each surgeon shall carry out an annual mini mum of 50 by-passes(1), in a centre where a minimum of 500 major car diac surgical interventions are carried out by a minimum of three trained surgeons, a year. (46) The average aortic-coronary bypass mortality rates in the USA and the United Kingdom are under 3%. HEALTHCARE UNITS IN THE HEART AREA 65 It shall be noted that the standards of volume of interventions are the minimum recommended to guarantee patient safety. Other considerations linked to the efficiency and quality of care, such as maintenance of on call teams, the adequate use of installations and teams, the relationship between CCUs activities and the rest of hospital units, etc. tend to elevate this mini mum volume70. It can be advisable to modify these criteria for reasons of transport time or accessibility. At the same time, it is advisable to review quality indicators of centres with less than 250 annual cardiac surgery inter ventions or 400 angioplasty procedures, and evaluate the options (clinical managerial instruments; regionalization of healthcare; better selection of cases for referral to higher level centres; etc.) to correct those centres with sub-optimum standards. 4.12. Patient implication in his safety In numerous mentioned safety measures the importance of patient implica tion in his own safety has been pointed out. The implication of the patient in his own safety contributes135 to reaching a correct diagnosis; to choose a healthcare provider; participate in the making of treatments decisions; lower the rate of medication errors; reduce the rate of infections related to healthcare; identify inaccuracies in clinical documentation; configure improvements in design and provision of health services; control and man age treatments and procedures. 4.13. Self-protection program The CCUs shares the potential risks of the hospital group. In the documents of standards and recommendations elaborated by the AC-NHS of the MSPSI specific self-protection recommendations are contained for different modalities and healthcare fields. The hospital with a CCUs will have implanted a self-protection plan, which will establish the organization of human means and ready material for the prevention of a fire risk or any other equivalent, as well as to guar antee the evacuation and immediate intervention, confronted with eventu al catastrophes, be they internal or external. The self-protection plan will contain risk evaluation, protection meas ures, emergency plan and the measures for implantation and actualization. 66 REPORTS, STUDIES AND RESEARCH 5. Area of the heart: assistance network, healthcare processes and regionalization of services The cardiology area comprises a series of healthcare units which support the healthcare to those patients who are grouped around a block of health care processes, for sharing characteristics referring to form of presentation of the pathologies they are comprised of, their clinical management and the resources which their healthcare requires. The concept of healthcare units responds to organizational and man agement criteria, and shall fulfil all requirements so that the healthcare given be of quality, safety and efficiency. Those requirements, especially those referring to human resources, depend on the complexity of the healthcare and organization. The processes have continuity through time, while the units intervene in the course of the processes, being able to do some of them more than once and even in continuous form. The management of the healthcare process shall coordinate the inter vention of the different units which intervene on each patient. HEALTHCARE UNITS IN THE HEART AREA 67 The development of the relationship between healthcare processes and the CCUs’s, in the present chapter attends to the following sections: concept of healthcare network; 2. blocks of healthcare processes; 3. region alization of CCUs services; 4. relationship between processes and their link to the units of the cardiology area, with some schematic examples of the most significant processes, through flow diagrams. The last section of this chapter is dedicated to the structure of management of the CCUs network. 5.1. Assistance network(47) The ECI-NHS introduces an healthcare network with the objective of improving the healthcare to the patient with ischemic cardio-pathology and differentiates an healthcare network for acute coronary syndrome and chronic ischemic cardio-pathology: Define an healthcare network in an autonomous community, to attend to acute coronary syndrome and chronic ischemic cardio-pathology, establishing the low for the healthcare to those patients. Besides putting into operation forementioned network, la autonomous community will design a quality monitoring system, which includes key aspects in relation to the healthcare(48) process. The ECI-NHS defines the healthcare network as coordinated work, according to the grade of complexity, of the different levels of healthcare (healthcare at home, extra-hospital emergency, healthcare in health centres, hospital emergency, programmed hospital healthcare, reference services and others) in a determined territory (for example, health area, region, etc.) to treatdifferent clinical situationsin a continuous manner and in the most efficient way possible. Understood in this manner, the concept of healthcare (47) This section is partly based on the remarks provided by Dr. Ginés Sanz, as well as on the development of the assistance network concept by the document’s editorial board that is applied to the CCUs. (48) The key aspects in relation to the healthcare process considered by the ECI-SNS are the fol lowing: Existence of a patients with acute coronary syndrome classification system, according to seri ousness and a 12 derivation electro-cardiogram and initial stratification performance, if possi ble within the first 10 minutes.Time for revascularization with fibrinolitics in less than 30 min utes (time door-needle) or 90 minutes (time call-needle) or primary angioplasty in less than 90 minutes (time door- bag). Coronarography performance, with a view to revascularization, with in a period of maximum 3 months from its indication. In case of needing a revascularization, this will be done through surgical coronary or percutaneous interventions. The coronarography and revascularization on patients with left ventricle ischemic systolic dysfunction, when it is considered indicated, will follow the same steps. 68 REPORTS, STUDIES AND RESEARCH network is generic Referred to more than one pathology) and involves dif ferent functional and structural designs according to geographic character istics (for example, climatic variations, accessibility, being an island, etc.) and the demography (dispersion) of each community. And it continues to indicate that in the healthcare network there can exist one or various clinical ways (or clinical routes), which refer to patients affected principally with a specific pathology or condition (for example, ischemic cardio-pathology, cancer). Each clinical pathway is defined by the group of criteria, indications and counter-indications which guarantee the opportune and correct treatment of those patients. The clinical pathway is presented graphically as a decision tree or flow diagram, which specifies the alternatives according to diagnostic criteria, and times and selection proce dures are associated. The change in epidemiological profile which accompanies ageing of the population (co-morbidity, chronic status, dependence, fragility), the technological evolution, as well as the development in the United States of integral systems for health healthcare surrounding business management (Health Maintenance Organization –HMO-) have provoked a profound revision of the organization of health and clinical management based on the healthcare to episodes. The continuity of the healthcare99 and care provision are central elements for a population with a high proportion of elderly peo ple, who have a high prevalence of chronic and degenerative diseases (car diac insufficiency is an example), frequently concurring, whose trajectories until death are marked by relapses and improvements, and by a progressive deterioration of their autonomy (dependence) and fragility136,137. The sys tematic healthcare to those patients who represent approximately 50% of the present hospital healthcare burden (average in hospital stays; possibly, costs, represent a major percentage), have shown not only a reduction in healthcare costs (reduction of admissions and hospital stays, reduction of the frequency in emergencies, adequate use of medication) rather also an improvement in life quality and prognosis of these patients4. The change of management by episode to management through processes entails the revision of relative organizational and managerial aspects of health healthcare and in the manner their activity is measured and evaluated. The Institute of Medicine of the United States has pointed out the insufficiencies of the present information systems to capture infor mation relevant to healthcare activity, pointing out among these deficiencies can be found the majority of the measures which are centred in a deter mined point of time138, and the National Quality Forum is developing a measurement system which permits the evaluation of efficiency through the HEALTHCARE UNITS IN THE HEART AREA 69 healthcare episode, defined as a series of contiguous health services in the time related to treatment in a determined period of the illness in answer to the specific request of the patient or other relevant entity139,(49). The change from healthcare centred on episodes to another which guarantees healthcare continuity, implies the overcoming, by clinical servic es, of strict hospital limits, to integrate themselves in a network articulated around an healthcare process which guarantees continuous healthcare.cov ering self-care, the patient’s home, social and social-health resources, pri mary care and other hospitals of different complexity, acute patients or their convalescence. The healthcare network, based on its description and the studies by Shortell140, hall count on a geographic and population model defined for each process block; it shall count on a list of resources (home, health centre, local hospital, reference services, convalescence care, etc.) integrated in the same and their characteristics; it shall count on instruments, know to and used by their professional, which guarantee the continuity of care (proto cols, routes, integrated healthcare processes, etc.). The network shall inte grate healthcare teams/professionals in functional (especially information systems) and clinical (management of processes, management of illnesses) aspects. The healthcare network shall proportion healthcare with the most adequate service (home support, doctor’s office, day hospitalization, con ventional hospitalization, units for medium and lengthy stays, at home hos pitalization, etc.) guaranteeing quality, continuity and integration of health care in the most efficient manner. Integral emergency cardiological system The integral emergency system is a special type of healthcare network. The integral emergency system can be defined as a group of coordinate func tional units, which act in a defined geographic space, to achieve a final objec tive, which is to reduce mortality in a determined group of processes which are rendered such as emergencies and lower their after-effects. In the docu ment of standards and recommendations for hospital emergency unitsthe development and implantation of an integral emergency system to assist patients with acute coronary syndrome, ictus and multi-traumatisms is rec (49) The definition has relevance to the reimbursement activity system. The publication of the NQF, accessible on internet, does not allow its quotation. 70 REPORTS, STUDIES AND RESEARCH ommended. The implantation of information technologies (ICTs) contributes considerably to the management of those systems141. The NQF has proposed a group of indicators (National Voluntary Consensus Standards for Emergency Care – Phase I: Emergency Depart ment Transfer Performance Measures142 to evaluate quality in the transfer of patients from a UUH to another hospital. In the same manner, the Col lege of Emergency Medicine has elaborated a group of indicators which can serve to evaluate the functioning of the «emergency system». The AHA has elaborated a group of recommendation to develop healthcare systems for patients with acute coronary syndrome with elevation of ST143,144,145,146,147,148. In attachment 2 the structural measure, processes and proposed results by the AHA are contained to evaluate the emergency system for the health care to the patient with cute coronary syndrome. In a revision of strategies developed by hospitals which reduced the door-balloon time in the acute coronary syndrome with ST elevation, six strategies demonstrated efficiency150 are identified149: • That emergency doctors have activated the cardiac intervention unit. • That a sole call to the coordinating centre activate the cardiac inter vention unit. • That the cardiac intervention unit emergency service be activated while the patient is being transferred to the hospital (the strategy with the greatest reduction in door-balloon time gotten). • That a cardiologist on call be physically present. • That the emergency teams and the cardiac intervention unit use information in real time. Spanish experience, such as Galicia (Progaliam)150, Navarra and Mur cia (Aprimur), show feasible and consolidated regionalization processes of the IAM systems. 5.2. Block of healthcare processes in the cardiology area To the effects of this document a block of healthcare processes is understood as a group of processes which shares similar characteristic as far as in the manner of presentation, clinical management, health resources which are used, etc. Paradigmatic examples of a block of processes are the IC, the stable angina or the acute coronary syndrome. For all of those large groups of processes, the SEC and the ESC, as well as the AHA/ACC have elaborated clinical practice guides151,152,153,154,155,156,157. HEALTHCARE UNITS IN THE HEART AREA 71 Besides ischemic (acute or chronic) cardio-pathology and IC, there are other process groups which make up the large majority of practice in the CCUs, for which European and American scientific societies have elaborat ed clinical practice guides: cardiac158; valve disease, congenital cardio pathology in the adult159; cardiac arrhythmias and circulation160,161 disorders. In a first approximation, we propose the configuration of blocks of healthcare processes in the cardiology area for congestive heart failure, acute ischemic Cardio-pathology, chronic ischemic Cardio-pathology, car diac valve diseases, ascending aortic pathology, congenital cardio-patholo gies in adults and cardiac Arrhythmias and circulation disorders. The correct healthcare to those processes requires the integration of the CCUs’s in healthcare networks which cover also extra-hospital resources, such as primary care and emergency system (Chart 5.1.; Figure 5.1.). Congestive heart failure (CHF) Systemized attention to the chronic patient, based on the structured rela tionship between specialized attention in cardiology and primary care in the corresponding health area and a reference system with resources of a high er level of complexity, through the regionalization of the CCUs. The region alization of the CCUs for this block of processes, which is developed in sec tion 5.5., should take into consideration the designation of reference units of the SNS(50). In Attachment 3, an adaptation to the patient with congestive heart failure is proposed to the organization of healthcare to the chronic complex patient, taken from the document of standards and recommenda tions for the healthcare to the multi-pathology patient4. Acute ischemic cardio-pathology Integral emergency system for thoracic pain, acute coronary syndrome with or without ST elevation. The emergency system shall be structured to achieve the objective of carrying out electro-cardiogram and triage in the briefest space of time possible(51) to identify acute ischemic cardio-patholo gy in the case of thoracic pain. (50) Conditions, techniques, technologies or diagnostic or therapeutic procedures for which it is necessary to designate RCSU-NHS. Área de cardiología y cirugía cardiaca (Area of Cardiol ogy and Cardiac Surgery). (51) ECI-SNS, figure 3.4. of presentation and clinical assessment of patients; and figure 3.5 of risk stratification. 72 REPORTS, STUDIES AND RESEARCH In the case of acute coronary syndrome with ST elevation, the emer gency system shall favour the carrying out of primary angioplasty in an healthcare unit which encompasses optimum quality, safety and efficiency conditions (ECI-NHS)(52). Chronic ischemic cardiopathy The systematic healthcare to this block of processes is similar to cardiac fail ure, based on the inter-relationship between primary care and specialized cardiologic healthcare in the frame of the Health Area and a reference sys tem of resources of a higher level of complexity, through the regionalization of the CCUs. Cardiac valve illnesses The systematic healthcare to this block of processes is superimposed to that of cardiac failure. The systematic healthcare to this block of processes shall keep in mind the designation of reference units of the SNS(53). Ascending aortic pathology The emergency system for ruptured aortic aneurisms participates has simi lar characteristics to thoracic pain, which is the normal manner of manifes tation, access time to an healthcare point where an electro-cardiogram, imaging (echo, angiograph; CT and RNM when indicated) and emergency intervention if indicated, deemed critical162. (52) The ECI-SNS points out that primary angioplasty as initial treatment for myocardial infar tion requires the establishment of a network of tertiary hospitals that can perform continuous angioplasties and of another network for patient transfer from the patient’s residence, primary healthcare centre or local hospital with skilled staff and external defibrillator. There shall be agreed protocols of transfers between hospital, reference centres and transfer systems (emer gency) to avoid unnecessary wait. The emergency integral system for acute coronary syndrome shall develop the healthcare network, based on regional planning, that includes,where possi ble, transfer systems to the CCUs in which it is possible to perform a primary angioplasty in less than 90 minutes (door-balloon). (53) Conditions, techniques, technologies or diagnostic or therapeutic procedures for which it is necessary to designate RCSU-NHS. Área de cardiología y cirugía cardiaca (Area of Cardiol ogy and Cardiac Surgery). Agreement of CI-SNS, 10-22-2009. Cirugía reparadora compleja de la válvula mitral (Complex reconstructive surgery of the mitral valve). HEALTHCARE UNITS IN THE HEART AREA 73 Congenital cardio-patholgies in the adult The systematic healthcare to this block of processes is superimposed to that of cardiac failure. The regionalization for this block of processes shall keep in mind the designation of reference units of the SNS(54). Cardiac arrhythmias and circulation disorders Arrhythmias and circulation disorders linked to the rest of block of process es, which participate in the same healthcare network and the emergency sys tem for syncope and cardio-pulmonary resuscitation. The emergency system for síncope encompasses similar characteristics to thoracic pain (access to an healthcare point where an electro-cardiogram and cribbage can be per formed). The emergency system for cardio-respiratory failure encompasses also an extra-sanitary field, of immediate(55) action. (54) Conditions, techniques, technologies or diagnostic or therapeutic procedures for which it is necessary to designate RCSU-NHS. Área de cardiología y cirugía cardiaca (Area of Cardiol ogy and Cardiac Surgery). Agreement of CI-SNS, 10-22-2009. Integral healthcare in adult with congenital cardiopathy and family cardiopathy (it includes hypertrophic myocardiopathy). (55) RD 365/2009, of 20th March, whereby the minimum conditions and requirements on safety and quality in the use of automatic and semi automatic external defibrillators are established outside the medical field. 74 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 75 5.3. Regionalization The regionalization of services obeys to criteria for quality assistance assur ance because there is sufficient scientific evidence about the relationship between mortality and/or morbidity and volume of hospital and profession al activity for determined medical and surgical procedures, as has been men tioned previously. Decisions about regionalization can be justified also from an efficiency viewpoint, like for example, the number of professionals required for a continuous healthcare system (24 hours, 365 days a year); or the number of studies which permit the obtaining of optimum equipment performance. The Royal College of Surgeons of England has proposed centralizing surgical emergency services, with larger population coverage, as well as being feasible having a reference service for emergencies with operating rooms dedicated 24 hours a day to emergency operations163. The quality, safety and efficiency in the use of resources require the concentration of technology and experience, which is also necessary to guar antee equality (access to the same quality of services for the same need). Some services should be centralized and others should be made available in local hospitals; and even in grounds closer to the patient’s environment. The relationship between regionalization of specialized healthcare and the development of hospital resources at a local level are not contradictory alternatives. The creation of integral healthcare networks shall permit a sup port to cardiology in local hospitals/health areas of a small population size from CCUs’s that have a sufficient population field to guarantee quality, safety and efficiency.Various institutions have established activity volume requirements for some procedures or activities in the CCUs, related to the quality, safety and efficiency of the same, which are encompassed in Chart 5.2. 76 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 77 In Chart 5.3. some criteria for structural resources, based on popula tion are contained.. The BCS in its -clinical governance review standards- establishes, at the same time, standards of population for the dimensioning of human resources and provision of UAAC’s(56). A guiding approximation to an assistance network of UAAC’s with a regional basis can be that shown in chart 5.4.(57). (56) The Wright and cols criteria. (The Society of Cardiothoracic Surgeons and The British Car diac Society, 2002) take efficiency elements into account; such as the necessity to maintain an on-call service «located» as a rotation system of 1 out of 5 days. A number of 6 surgeons and 1.200 major interventions is considered the «minimum viable» for the unit. (57) In the chapter size and performance requirements for each unit are developed. 78 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 79 5.4. Links between blocks of healthcare processes and CCUs The following processes have been selected to illustrate the relationship between block of assistance processes in the cardiology area and units, incorporating concepts of assistance network and regionalization of servic es. Congestive heart failure Systematic approach to the attention of the patient with congestive heart failure, based on the assistance model developed by Kaiser Permanente for the chronic patient, adopted by the Health Department of the United King dome and adapted to the document of standards for multi-pathology patients in the National Health System, is developed in Attachment 3. In the figure a pathway scheme referring to the assistance network between pri mary care and the ICC unit of the reference hospital is developed. The link between the cardiologist responsible for the unit and the doctors in primary care, within a determined geographical and population frame, for the sys tematic healthcare to the patient with advanced congestive heart failure is an important characteristic of this network. This link shall avoid, whenever possible, the healthcare to the patient in hospital emergencies or admission to the hospital, as well as facilitate hospital discharge. The IHI with the col laboration of Robert Wood Johnson has published a guide to facilitate the discharge of the ICC167 patient to his home168. 80 REPORTS, STUDIES AND RESEARCH Thoraic Pain / Acute Coronary Syndrome With / Without St Elevationthe Eci-Nhs Incorporates Clini cal Outlines, Which List Healthcare Services, Units And Objectives. In Attachment 4 Implantation Criteria For A Primary Angioplasty Network, Adapted To The Program Stent For Life, Promoted By The Esc Is Listed. HEALTHCARE UNITS IN THE HEART AREA 81 82 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 83 84 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 85 5.5. Managerial structure of the CCUs network This document uses the term «unit» to refer to an organizational structure that is a different entity depending on where the hospital is located, its range of services and the territorial area (local, health area, regional or reference) that it covers. The organizational structure and management of the CCUs, as well as their aggregation in less differentiated units or their segmentation in more specialized ones, depend on the organization and management system of the healthcare service, hospital or entity (public or private) in which they are. The specific aspects of the organization and management are dealt with in the corresponding sections of this document. The attributes of an entity require the creation of a certain structure, so that the aggregation or differ entiation of units must be based on the most efficient solution in each con text(58). In the framework of the creation of the healthcare network and the regionalization of cardiology medical care, it is considered that: 1. A management structure must be defined and developed for the CCU network that maintains its own entity independently from each one of the central area healthcare units integrated into the net work,. The management structure of the network has to have a man ager or coordinator (coming from the professional ranks of the CCUs) as well as somebody in charge of nursing and a member body in which are represented all the integrated units in the net work. On occasions, it might be useful to develop wider associations (neurological, vascular, diagnosis by image, rehabilitation etc.)(59). 2. The organization of the CCU network has to develop protocols of treatment, integration, coordination and development of the healthcare network and the discussion of cases with a multidiscipli nary focus, guaranteeing the quality of healthcare and patient safe ty. 3. The CCU network must promote continued training of its profes sionals and the development of activities in teaching, research, inno vation and development. (58) For example: Royal Decree 71/208, of 23rd June, regulating the operation of the Heart Clin ical Area (BON of 23rd July 2008). (59) For instance, if it refers to circulatory system diseases, including the cerebrovascular and peripheral vascular ones. 86 REPORTS, STUDIES AND RESEARCH 4. If talking about a management unit of (area, institute, etc.), the director must have authority over and responsibility for the budget, appropriate remuneration, answering to management and provid ing suitable systems of information and administrative support. For that, it is advisable to appoint someone from other hospital servic es (economic-financial, personnel, general services etc.) as support for the management unit, or someone who is incorporated into the staff. 5. It is worth mentioning the development of the heart failure unit, along with the support from the CCU, right from the health area hospital to the local hospital. The links between the person in charge of cardiology for the heart failure unit and the primary care doctors, within a geographical and certain population framework, are essential for the smooth running of this unit. This relation shall be extended, in geographical spheres and disperse populations, to the support of «local hospitals» in whose case shall cover not only the inter-consultation of clinical services (especially in internal medicine) but also those activities in which it is more efficient to carry them out «in situ». (Table 5.4). 6. The CCU of regional character (interventionism, electrophysiology, cardiovascular surgery) must guarantee equal access to healthcare for all its patients of that geographical and population sphere, with instruments of management of demand, quality guarantee etc., in this territorial sphere. Similar systems to those established for the early return of transferred patients for primary angioplasty to their home centre, must be implemented in order to avoid unnecessary stays in the reference hospital. 7. The implantation of the ECI-NHS, and, therefore, the creation of healthcare networks (integrated emergency systems) for the treat ment of severe coronary syndrome and the application of guides for clinical practice, benefit from the development of a management structure of the healthcare network (that shall incorporate into a population of around 1.2 million inhabitants)(60) for this block of processes, with a person in charge (among the professionals who participate in the integral system) and a committee made up of all the important units that are involved in the healthcare process. (60) The care of acute coronary syndrome would benefit, in those geographical areas where pos sible, from a concentration of on-call laboratories (24*7*365) where primary angioplasty can be executed in centres with a population coverage of 1.2 millions inhabitants (PCI) and hav ing cardiovascular surgery (or would be able to transport it in < 30 minutes). HEALTHCARE UNITS IN THE HEART AREA 87 8. Shared hospital records, the use of the ICTs and the transport sys tem are essential resources towards the development of the health care network. 5.6. Organization and operating manual The central area must have an organization and operations manual in which it must show: the flow chart of the unit; the range of services; the physical requirements of the unit, its structural resources and equipment; the processes; the criteria of patient inclusion; the instruments of healthcare coordination between the units and other services in the healthcare net work; protocols and guides; lines of responsibility in each of the functions, and all the considered requirements in the criteria of organization and oper ations. The manual, that observes the aforementioned general organizational requirements, must be open and upgradeable in accordance with the modi fications that occur within the range of services or with structural or func tional changes. The responsibilities, along with the hierarchical lines, powers and abil ities of each unit member must be defined in the organization chart. Every member must have information about objectives, staff, manage ment structure, committees, dress code and discipline, lines of responsibility and communication, ethical directives, etc. that facilitate the integration and development of a sense of belonging to the cardiology area. 5.7. Information and communication technologies (ICT) In the framework described in chapter 4, with a healthcare network and regionalization, there must be efficient and continuous communication between the different resources. Shared health records are an important instrument for good communication between the different professional teams, institutions and fields in which the integral treatment of patients with heart disease is managed. As well as shared health records, the use of information technologies, such as cell phones, email and videoconference, must facilitate communica tion and the exchange of information between the different network nodes 88 REPORTS, STUDIES AND RESEARCH and avoids unnecessary travel for patients(61). The CCU must be able to use these resources in the network with primary care, emergency services and other specialized units. The European Society of Cardiology167 notes the necessity to integrate the different applications that generate important information for the treat ment of patients with cardiovascular pathology into a Cardiology Intraining System that allows access to the most important data from any point in the healthcare network. The use of electronic health records, especially in out side consulting and the ensuing paperwork168, does not significantly increase the time for patient treatment but it does improve efficiency and healthcare quality and diminishes the number of errors169,170. The Heart Area (and the healthcare network) must have a cardiology information system based on documentation standards, nomenclature, data and image exchange that guarantee data availability for the clinic´s decision making just as for communication with the hospital information system, obligatory information for the health authorities, data for billing, etc. One must foresee, within the healthcare network, a definition for information access, for example, access to patient information from the hos pital or primary care; and the registration of information related to moni toring, cardiovascular events, etc. In general, every hospital currently has its own system of clinic information related to patients in its own care. The CCU network must create a system to gather and share patient information that flows freely within the system, available to the centres that make up the healthcare network. The aforementioned configuration of electronic health records will bring in changes in the form of how health staff will treat patients and the process of access and safeguarding of information. It is possible that it will be necessary to have an infrastructure (that could exist already in the hos pital) for the maintenance of information servers, the updating of the hos pital information system, which shall come under the management of the CCU network. (5.5) In relation to the development of the ICTs is the pos sibility of new healthcare models that allow the monitoring of patients with in specific clinical parameters through equipment installed in their resi dence, which would transmit information. The first steps in the residence monitoring have begun with the remote monitoring of MP, DAI and DA/TRC171. The information of the device can be sent from the residence in programmed dates or at the moment in which (61) In the development of these communications systems, the fulfilment of the confidentiality and privacy requirements laid down by the Organic Law 15/1999, of 13th December, on Per sonal Data Protection shall be taken into account. HEALTHCARE UNITS IN THE HEART AREA 89 a variation occurs in the pre-determined parameter limits. As well as the information from the device, it is possible to monitor with the same work ing methodology other variables that are especially useful in the monitoring of patients with cardiac deficiencies, weight, blood pressure, intrathoraci cimpedance, etc. This information can be integrated into the knowledge of BioMedic data, which is handled by the Congestive Cardiac Deficiency Unit for the monitoring of patients, therapeutic optimization and early detection of any clinical deterioration172. The information system of the Heart Area must consider the necessary communication protocols to incorporate important resident monitoring information, passing from «remote monitoring» to «remote patient man agement». That is to say, allow the parameters to be controlled by different medical units, with minimal common support to enable early detection of possible deterioration, malfunctioning of devices or other medical situations that might require action / intervention from healthcare staff. 5.8. Information system and patient management The information system will be integrated into the general hospital system, attending to the requirements derived from patient management, econom ic-administrative management and evaluation.The admission and appoint ments of patients must be integrated into the admissions service and central appointments of the hospital. Patient identification must be error-free and it is recommendable to have a policy of one means of identification. The manual input of data must be avoided and the incorporation of data by means of work lists issued by the hospital information system. When a consultation is asked for (for example, by the primary care doctor), ideally by means of electronic appointment, the doctor must state the reason why he is asking for it along with some medical data of interest. It is recommendable to structure the reasons for the request. The data for the identification of patients must be stated in the registry of treated patients, the date in which they were treated, the studies that were carried out in the unit and the name of the doctor who carried out them out. Local criteria must be used in the management of waiting lists. The introduction of criteria for waiting lists by medical processes instead of tech nical or procedural processes. All the reports that are created will be turned over to the hospital network and assigned to the patient records. Organiza tional and technical measures will be adopted to ensure security, confiden- 90 REPORTS, STUDIES AND RESEARCH tiality and integrity of patient data, their right to access, change and foreseen cancellation in the LO of 13 December, and data protection of a personal nature. Every patient has the right to confidentiality over their health status in the terms set out in the regulatory Law of patient autonomy, rights and obligations in the matter of information and medical documentation. In the specific case of the management of information created outside the hospi tal, it is essential to get, in a specific document, patient consent to have their information made available on the internet or mobile telephone. The transfer of important data to the patient requires their express consent, with a few exceptions laid out in the current healthcare legislation. The information system must allow for the periodic making of an instru ment panel that examines the monitoring of each unit and the network and includes an account of results. It is important that the information system for the Heart Area contains a module on management of staff assigned to the network, including resi dents, scholars, personal investigators etc. HEALTHCARE UNITS IN THE HEART AREA 91 6. Clinical resources and non-invasive techniques The CCU treat patients with cardiological health problems participating transversely in the healthcare process consecutively or simultaneously (like the image units, interventionism etc.), whilst maintaining a coherency bet ween them in diagnosis, therapeutics and care during all the process until the problem´s solution. These resources or units do not refer only to specific units of diagno sis and treatment, (diagnosis and treatment by image, hemodynamics, car diovascular interventionism, electrophysiology, heart surgery) –object of analysis in chapters 7-10– but also in clinic resources of a multipurpose and multidisciplinary nature (outpatients consultations, emergency, conventio nal hospitalization, intensive care, day hospital, surgical section) whose cha racteristics have been dealt with in other technical documents of that same collection. In this chapter, we will make a quick review of these units making reference to those specificities that apply to the heart area. Whoever calls these multipurpose resources does not mean to say that they do not deal specifically with the CCUs, as a significant percentage of healthcare activity of these units frequently requires –for the volume and staff training– that consultations, hospitalization units, etc., are specifically dedicated to the CCUs. Also in this chapter are included non-invasive sur geries (apart from those of image) that together with echocardiography usually make up a significant part of its activity as support to other health care units of primary and specialized care. There are no added data, referring to the field of NHS that allow an estimate backed up by outpatient activity and non-invasive techniques. An estimate of annual attendance for one thousand people, based on a sample of several NHS hospitals, might be in rounded up figures: 20 first consulta tions; 30 echocardiographies; 5-10 ergometries; 1-2 echocardiographies of effort; and 5 Holter. 6.1. Multipurpose clinical resources Outpatient consultation No added data exist for the NHS group with regard to requests for external consultation visits of cardiology, nor in connection with initial and follow-up HEALTHCARE UNITS IN THE HEART AREA 93 consultations. An estimated attendance in a sample of various NHS hospi tals with a population and reference scope (local, health and regional area) might be 20 initial consultations per 1 000 inhabitants a year, with a ratio of 1.5 follow-up consultations per initial visit. These rates can be conditioned by local variables such as population structure, incidence variations and prevalence of cardio-pathologies, organ ization and clinic management characteristics of the cardio-logic patient and the field of the reference hospital. The ratio between the initial and follow up visits may drop below 1 when you take into account primary care work on patient management with chronic illnesses (insufficient cardiac congesti ve, stable angina for example). Alternatives exist for outpatient healthcare, whose suitability relies on the local healthcare culture and ultimately the relationships between the players involved in the process. As a general rule, it is necessary to develop tending strategies to modify the perception of outpatient consultation as a minor task, with a view to achieving efficient management, promoting a global image of the healthcare process, from its beginning right through to its completion, whilst reducing the dependency of patients of a specialized level.Within the healthcare philosophy suggested by the heart failure unit, the high-per formance or high-resolution consultation is assigned to the solution of the problem that might be carried out in an outpatient form: healthcare for the clinically unstable patient; diagnostic studies of rapid resolution, monitoring of very early or frequent check-ups of patients with active illnesses to deci de on their admission.The high performance consultation must be used as a resource more within the management of chronic complex patients. Other forms of interrelation and joint work between primary health care and the CCUs as a go-between (via telephone or email), or clinical ses sions etc., must be implemented. Purely bureaucratic diversions, like making appointments to fix examinations, giving out forms or filling in prescriptions and having check-ups in a stable stage, must be avoided. In section 5.4 and Annex 3, the unit for insufficient cardiac congestive, for example, is referred to, based on the organization of systematic healthcare between primary care and specialized cardiological healthcare for patients with this pathology. This scheme of operations can be extended to clinical management of com plex patients with chronic heart disease. The administrative structure of the unit must be focused on the patient, facilitating access to the unit and simplifying administrative forma lities. 94 REPORTS, STUDIES AND RESEARCH Day-care Hospital (DCH) The day-care hospital can correspond to the typology of DCH multi-pur pose doctor (autonomous unit that makes its resources available to other hospital services including the CCUs) or be integrated into the heart failu re unit, equipped with various positions answering to the person in charge, situated in the same environment as the consultation.The surgery of cardiac interventionism (hemodynamics, electrophysiology and some examinations like stress tests, heart ultrasound, scans must have at its disposal people working in day-care treatment that allow the recovery of patients and their discharge to be given in their residence or local centre the same day as their examination. The place of day-care treatment associated with surgeries and treated by nursing staff linked to those same surgeries, does not comprise a different healthcare unit, in the way it is defined in the document on day care treatment. Hospital emergencies The relation between the CCUs and the emergency ward service is modified with the development of an integral emergency system and a model of syste matic care to chronic complex patients, reducing the delay of care and the unnecessary demand for emergency services by consequence or spontane ous access of the patient. (Annex 3)The development of an integral system of emergency services (for example, for the care of severe coronary syndro me with ST elevation) needs protocols from the CCUs and the heart failu re unit for fast track procedures that avoid delays, which might harm the patient, in the emergency services unit. Conventional hospitalization Conventional hospitalisation occurs within a nursing unit of multipurpose hospitalisation of chronic patients (INU) (UEH in Spanish) that is defined asan organization of healthcare professionals who offer multidisciplinary healthcare in a specific area of the hospital, that guarantees the care of hos pitalised patients, doctor or surgeon, severe or chronic patients made more acute who do not require advanced or basic respiratory support nor support one or more organs or systems and fulfil some functional, structural and organizational requirements and guarantees appropriate quality, safety and efficiency conditions. The hospitalisation unit is like an intermediary unit HEALTHCARE UNITS IN THE HEART AREA 95 that offers services (principally nurse care and catering) to the patient (diag nosis and / or treatment) being treated by clinic services, generally doctors or surgeons, and for whose proper running requires the integration and coordination with the greater part of the hospital units. The service exten ded to critical care should be developed, which will ensure the continuity of healthcare through collaboration between the critical care service and the nursing unit of multipurpose hospitalisation of chronic patients. The INU must guarantee the admitted patient: – The assignment, introduction and identification of the doctor res ponsible for the patient’s care. – All the patients with IAM or acute coronary syndrome shall be tre ated by a cardiologist. – Assignment, presentation and identification of the nurse responsible for the patient’s care each time. – Initial evaluation of the nurse and registration of vital signs in the moment of admission. – Monitoring plan that specifies the signs and parameters that must be registered and their frequency. The use of a system of monitoring physiological constants and activation (track and trigger systems) should be used that systematise the check-up of patients in the INU. – Medical evaluation, information (in this case, informed consent), requests for additional examinations and treatment prescription, if required. – The carrying out of nursing activities, such as the comprehensive assessment of health problems, data collection, the establishment of care plans and the development of their own intervention and dele gation. Effective communication must be promoted between professionals involved in patient care by means of the implementation of a formalised system of an exchange of information, especially in shift changes, the moving of patients between units and discharge.The daily practice of pas sing visits is recommended as a means of quality, safety and efficiency of healthcare in the INU, which includes Saturdays, Sundays and public holi days, avoiding in this manner stays in the INU of patients who might other wise have been discharged provided that the healthcare process meets pro tocol requirements through the established clinic. The multidisciplinary passing visit must form part of the healthcare routine, which means an agreement between professionals must be reached. It is recommended that each daily visit should have at least the doctor and nurse in charge of care for that patient. The passing visit should take place first thing in the morning, which allows discharges to be dealt with when 96 REPORTS, STUDIES AND RESEARCH more demand for admission comes from the emergency ward.The process of discharges should be planned and unnecessary stays should be avoided. The duration of each stay must be adjusted to the necessary time, sup porting the discharge in resources linked to the healthcare network (pri mary healthcare, residential healthcare, high resolution consultation, day care treatment and convalescence units). The quality of care given to patients who have been admitted is high. The use of monitoring systems continues in the patients’ room with a cen tral station under the nurse check-up, which can be classified as level 1 of critical care, as laid out in the Intensive Care Society in the UK173 or, using the Spanish terminology becoming more and more common, «intermediate care»174. In this type of INU the ratio between patients and nursing staff must be fewer than normal, allowing for around 6 to 8 patient per nursing team (a nurse and an aide) for day shifts and 12 to 13 patients for night shifts. The specifics in the management of this type of patient makes it advisable that a sufficient healthcare demand can always be guaranteed – hospitals with a population scope of Health Area or superior hospitals – offer nursing units for the care of cardiological patients. The nurse in charge of the unit of hos pitalisation must be trained in cardiology. The cardiological ratio per admit ted patient of 1:10 or 12 may be reasonable(62). From the organizational perspective there are basically two alternati ves (non exclusive) with regard to the management of bed resources on the part of the UACC. Possibly the most classic example is offering clinic pro fessionals to the healthcare of admitted cardiological patients. In the pro posed organization for the «multi-pathology patient unit», adapted for the heart failure unit (Appendix 3), each cardiologist manages assigned beds to treat patients coming from a specific population sphere (with necessary fle xibility to adjust to variations of demand). This management method of the beds could be extended to interventionism (hemodynamic, electrophysio logy) and, obviously, to cardiovascular surgery, which would probably allow a better identification of the patient by the doctor in charge, as well as a more efficient management of the beds. (62) The residents of 4th and 5th year would stand for 50% of full-time. The ratio 1:10 has been calculated for an average stay of 5 days, in case of a longer stay it will tend to 1:12. HEALTHCARE UNITS IN THE HEART AREA 97 Intensive / Critical care For which the decision to specialize a unit of intensive / critical care for car diovascular patients depends on the activity. This unit should have between six and twelve beds. The terminology of Cardiological Critical Care Units must be brought to the attention of cardiovascular patients. The unit, as general as it is specific, must comply with standards and recommendations for type of unit10, among which are: – A director of the critical care unit and someone in charge physically 24 hours per day.Someone from nursing in charge of coordination between nursing professionals assigned to the critical care unit. – Explicit criteria for the admission and discharge of patients. – The protocoling of medical and nursing activity of processes and procedures most frequently carried out in the unit. – Respect of patient rights and the compliance of safety standards, with protocols for their systematic compliance. – The assignment of a nurse in charge of patient care, by shift. The patient / nurse ratio depends on the mix of complexity of the patients being cared for in the unit. – The existence of a formalised system of exchange of information between staff involved in the care of every patient during shift chan ges as well discharging patients to other units. – The existence of a formalised system of joint doctor / nurse passing visits who are in charge of patient care that might include other pro fessionals (dieticians, pharmacists, specialist consultants, social wor kers, physiotherapists). – Support services that guarantee quality and continuity of care. The BCS establish standards for the Coronary Care Unit which figure in table 6.1. 98 REPORTS, STUDIES AND RESEARCH The alternative that is recommended in this document is, so long as the healthcare volume allows it, to create a unit for cardiovascular patients in levels of care 2 and 3, caring for the patient in levels 0 and 1 in the conven tional hospitalisation multi-purpose ward with specificities described for the rooms and nurse check-up for level 2 (intermediate care). HEALTHCARE UNITS IN THE HEART AREA 99 Picture 6.1. Cardiological critical care unit: patient Picture 6.2. Cardiological critical care unit: cardiovascular nurse station Picture 6.3. Critical care unit: patient box Surgical unit The operating theatres or surgical sessions dedicated to cardiovascular sur gery will depend on the volume of cases dealt with and share the same cha- 100 REPORTS, STUDIES AND RESEARCH racteristics, in so far as their standards and recommendations, that the gene ral surgical block in which they are included, should take into consideration the following aspects(63): • The cardiac surgery operating theatre must be next to the CCU and the interventionism ward to allow easy access from the hospitalisa tion unit and have a good connection with the sterilisation service. • The cardiac surgery operating theatre requires a slightly bigger size than the general surgery operating theatre. It must have a minimum area of 63m2, basically rectangular, with a length of the smaller side above 7m. • The lighting of the surgical room must allow simultaneous work to be carried out in different areas. The surgical table must be adapted by technical experts in imaging, with a capacity to send / recover scan studies to / from the Hospital’s Information System -PACS (picture archiving and communication systems). It is best if there is interaction with the experts in intraoperative scans when necessary. • The operating theatre must have various information terminals con nected to the hospital network with regulated access to clinical patient information for the use of surgeons, nursing staff, anaesthe tists and perfusion. • There must be a preparation room adjacent to the cardiac surgery operating theatre for the cleaning of the machine (three machines for every two operating theatres). • The room must have a computer terminal to access patient history and the work surfaces with sufficient height to store wheel chairs as well as wardrobes and shelves. • The perfusion machines, counterpulsation cylinders and other equipment must be stored in this room when not in use. • The extracorporeal storeroom, adjacent to the extracorporeal pre paration room It must be big enough to allow the storing of large quantities of material for only one usage and fluids. The restocking of equipment and routine maintenance must be carried out in this room. The ratio of operating theatres and post-anaesthetic recovery posts must be one to one, less than what is recommended for gene ral surgery, but a greater proportion of patients will be directly admitted to the UCI. (63) Adapted from: Health Building Note 28. Facilities for cardiac services. DH States and Faci lities Division. 2006. HEALTHCARE UNITS IN THE HEART AREA 101 • The equipment storeroom. For the storing of infusion bombs, scans and portable equipment for radiodiagnosis. The electrical recharging of equipment must be possible. There must be shelves with separate access to electrical sockets. • Every operating theatre must be equipped with two columns.The operating theatre must have oxygen, nitrous oxide, medical and sur gical compressed air inlets, vacuums and extraction of anaesthetic gases. • The operating theatre must have a small space for a counter to exa mine parts.An operating must have at least one colour closed circuit television incorporated into the operating theatre light and linked to a meeting room, for teaching. • An exit zone for every pair of operating theatres to put beds (23m2 to put beds). This zone must contain a local storeroom. Table 6.2 shows the BCS standards with regard to interfacing between cardiology and cardiovascular surgery. 102 REPORTS, STUDIES AND RESEARCH Rehabilitation The guides of clinical practice for the prevention of cardiovascular disease published in 2007 by the ESC indicate the necessary contribution of gene ral medicine and cardiovascular nursing in the prevention and treatment of cardiovascular diseases in Europe 175. The actions of nursing staff in the pre vention and cardiac rehabilitation range from health promotion, manage ment of chronic illnesses to the development of care. The program of pre vention and cardiac rehabilitation must be organized into a multidiscipli nary team in which participates the cardiologist, the rehabilitating doctor and primary care doctor, the nursing staff of specialized and primary care, the physiotherapist, the dietician, the psychologist and the social worker. The American Society of Prevention and Cardiac Rehabilitation recom mends that the nursing professional in cardiac rehabilitation should have one or two years of experience in care of cardiac patients and with basic kno wledge of anatomy, physiology and cardiological physiopathology and of bre athing apparatus, techniques of physical, cardiovascular and lung evaluation, clinical electrocardiography and recognition of arrhythmia, cardiovascular pharmacology, interventionist methods, physiology of exercise in a healthy, cardiac subject, adaptations for acute and chronic patients to exercise, strati fication of risk, stress test, prescription of exercise, criteria for suspension of physical exercise, basic and advanced cardiopulmonary reanimation, strate gies for the modification of risk factors and understanding of psychological alterations in the cardiac patient. The nursing staff in cardiac rehabilitation must also have skill in the use of material and didactic resources for the modi fication of risk factors and change of lifestyle, skill and availability to work in a group with other members of the rehabilitation team, good personal health habits, enthusiastic and professional attitude. The intervention of liaison and primary care nursing staff are key elements to ensure the continuity of care after the hospital discharge.The education of the patient is a right and a social demand that must be offered by the health system and its professionals as well as by the resources of the local community. The educative process aimed at a change of risk behaviour of individuals as well as the groups and surroun ding communities can be converted into a powerful instrument for change, not being able to prevent or cure an illness of a stable form without any type of informative and / or educational activity. The educative process needs con tinuity. Isolated actions can be useful to raise awareness or inform about some aspect or specific measure but the development of attitudes, habits and skills or the real assimilation of definite information requires direct, stable and con tinued educational intervention. In Annex 5 there is an outline of the stages of cardiac rehabilitation. HEALTHCARE UNITS IN THE HEART AREA 103 Picture 6.4. Cardiac rehabilitation ward. Picture 6.5. Cardiac rehabilitation ward (detail) Picture 6.6. Consultation of cardiac rehabilitation 104 REPORTS, STUDIES AND RESEARCH Non-invasive explorations The structural design of the healthcare network depends on structural and temporary factors that do not have general solutions. It is recommended, whenever possible, to physically specify knowledge resources and common equipment in the diagnosis of cardiological processes (stress tests, image) and establish agenda logistics that facilitate the strategy of one act that not only increases the efficiency of the units and patient comfort but also facili tates interaction between the resources.The department of non-invasive explorations, including echocardiography, must be located in the area of external consultations of cardiology, which facilitates the development of high resolution consultations. The booth must be located adjacent to the stall for stress tests and scans. The patient must get changed before the stress test or echocardiography, in the outpatient area, so there must be changing rooms for patients and a sto reroom for used and clean white coats, as well as a toilet and shower. There are no data of attendance added to the NHS group for non-inva sive explorations: electrocardiogram (ECG), stress tests and Holter tests. The estimation of the annual rate of use of these tests, with important reser ves, is around 100 ECG, 5-10 stress tests and 5 Holter tests for every one thousand people. Probably significant variations exist in the indications of their use. Strategies of systematic data gathering should be implemented in informa tion systems that allow an appropriate management and quality control of the activity (CMBD outpatients). Electrocardiography (ECG) The ECG must be considered as a basic test for many patients. The current digitalisation of the registries facilitates the strategy of centralised local positions for the registry of technology (for example in the areas of analyti cal extraction) that allow the general patient to be referred to strictly the cardiological healthcare circuit and get this type of systematic tasks to spe cialised unit staff. There must be quality ECG equipment in the unit. Every stall must be able to accommodate the patient, whether in a wheel chair or on a stretcher, and their companion, to the aide who carries out the ECG and occasionally a cardiologist. The stall must have space for electrocardiographic equipment moun ted on a trolley. The stall must also have an adjustable seat that allows access HEALTHCARE UNITS IN THE HEART AREA 105 to all sides and a computer terminal for the aide. The premises and place (stretcher) where the ECG is carried out must be comfortable and a suita ble temperature that mitigate the devices for muscle potentials. There must be a connection and integration of the equipment with the information system that allows the registry archive, with the univocal iden tification, date and true time and regulated access to any clinical post. Stress test176 The box for stress tests shall be wide enough to accommodate the necessary equipment, including emergency and defibrillator equipment. Each box shall accommodate the patient and the person accompanying him, the nur se’s aide and the nurse who is doing the test and occasionally the cardiolo gist and shall permit the circulation and access to the patient in emergency situations. The rate of grave complications (heart failure or any grave com plication which required the admission to the hospital) is esteemed at 1/10.000 tests. Room shall be set aside for electrocardiograph equipment mounted on a cart, a treadmill or exercise bicycle which permits access to all sides, a sphygmomanometer, a computer terminal for the aide and shelves with pharmacological stress drugs. The box shall have good lighting and be well ventilated, with a tempe rature (20-22ºC) and humidity (around 50%) control. It is very useful to have a wall clock with second hand or a digital one. The examination area shall have enough space for towels, a bucket and other elements needed for the preparation and test. A curtain for the patient’s privacy during the pre paration is useful. To evaluate the level a stress to be applied, a perceived stress scale shall be placed on the wall and in view of the patient. In labora tories where gas exchanges are performed there shall also be a thermome ter, a barometer and a hygrometer. A system for electrocardiograph registration for continuous monito ring of the cardiac rhythm and evaluation of ischemic electrocardiograph changes during the exercise shall be set up. The equipment varies from com puterized to conventional systems.The monitoring of arterial pressure. The manual taking of arterial pressure is still the most practical and simple method for the control of arterial pressure. Cuffs of various sizes, including large and paediatric, shall be on hand. Mercury manometers have been replaced with digital or aneroid ones for environmental safety reasons. To carry out an ergometry test a treadmill or bicycle are used. It shall be elec trical and allow more than 157.5 Kg. The treadmill shall move electrically and permit weights of 157.5 Kg. It shall have a range of speeds from 2 K/hr to, at least, 12 k/hr, and with a inclination which varies from 0 to 20%. 106 REPORTS, STUDIES AND RESEARCH The treadmill platform shall be al least 130 cm. long and 42 cm. wide. For patient stability and safety a front quilted rail as well as at least one side rail is recommended. An emergency stop button shall be easily visible and accessible for the patient and personnel whenever necessary. Electric bicy cles are a standard when used for stress tests. They shall include the capacity to adjust the stress level through regulated manual or automatic increases. It shall have a handlebar and a seat which can be regulated in height. The patient with a in-capacity to his inferior members can use arm ergometers.Equipment for the analysis of gas exchanges. Present compute rized metabolic systems make possible the collection of exhaled air without excessive technical difficulty. The use of the analysis of exhaled air impro ved considerably precision and reproduction to evaluate pulmonary func tion compared to the indirect stimulation of oxygen captured from work level. The collection of arterial samples permits the direct measurement of SaO2, PaCO2, pH, and lactate, as well as the estimation of the ventilation blind space when exhaled air is analyzed. The pulso-meter measurement (Sp=2) permits a quite precision estimation of the SaO2, reducing the neces sity of arterial blood analysis in patients with pulmonary illness with a stress test to evaluate respiratory difficulty during exercise. The echocardiograph and nuclear stress imaging improves the sensiti vity and the specification of the stress test in patients who are suspected of having myocardial ischemia and permits the visualization ventricular func tion. The use of this equipment increases the space needs in the exploration box. If a gramma-camera is used, the directives for radioactive safety shall be followed. There are non-invasive systems which estimate cardiac consumption at rest and during exercise. They are generally used for investigation, but their diagnostic precision and prognostic use, as well as the determination of in which type of patients they can turn out to be more useful, require more information. The Stress test can be done by adequately trained personnel who are not doctors (nurses or technicians), working under the direct supervision of a doctor, who shall be located in the immediate vicinity. The professional competencies of personnel who make up an ergome tric laboratory are published in various guides177. All laboratory personnel shall have received cardio-pulmonary resuscitation training. The doctor is responsible for interpreting data. If the results of the test are considerable abnormal the doctor shall be advised immediately. HEALTHCARE UNITS IN THE HEART AREA 107 Holter and ambulatory monitoring of arterial pressure (Mapa) The SEC guide for ambulatory monitoring of electro-cardiograms and arte rial pressure178, recommends its provision, with regionalization criteria refe rred to in section 5.3. The MAPA room shall be located within the area of non-invasive gra phic registers of the cardiology service or, if existing, the heart and hyper tension unit. An alternative to this provision is to allocate a centralized room which offers service to all specialties which use this test. There are not requirements for Holter and ambulatory arterial pres sure monitoring, except when a chair of adjustable height and room for the storing of equipment is available. In the regional field, with a population estimated to be over one million inhabitants, the Holter shall be included in the arrhythmia unit with diagnostic and therapeutic electrophysiology Holter and on some occasions the pacemaker and defibrillator unit. The person responsible for the unit shall be a hired cardiologist who is an expert in arrhythmias and electro-physiological studies. This unit shall have another doctor on staff available and resident cardiology doctors who rotate in it. A nurse who is expert in arrhythmias and a nurse’s aide are necessary. The work of the auxiliary personnel consists of placing the recor ders on the patients and help in the reading by the analyzer. It shall have two rooms, located in the cardiology service, one for Hol ter implantation on the patient and another with the computerized system for reading the tapes. A regional hospital will need 16 Holter recorders and one analyzer. In this type of centre there shall be an implantable Holter, indicated in patients with recurring syncope, lasting about 14 months.In the health area hospital, with a population estimated at 250.000 inhabitants, the computeri zed analysis service of MAPA, shall have six automatic monitoring recor ders, two of which with a system for ambulatory calculation of transit wave speed and another combined Holter to cover the needs of the health area. If that area hospital has an implant/replacement and follow-up of pacemakers a subcutaneous holter implant can be contemplated. In the case of the Holter, six Holter registers and one analyzer are necessary. The neces sary personnel for this activity are a part-time cardiologist and a full-time nurse. The local hospital, with an estimated population of less than 100.000 inhabitants, would need two Holter registers and an analyzer wouldn’t be 108 REPORTS, STUDIES AND RESEARCH needed, since the tapes could be remitted to the reference for their analysis. The personnel needed for this activity are a cardiologist and a nurse, both part-time. HEALTHCARE UNITS IN THE HEART AREA 109 7. Diagnosis through imaging(64), 179,180,181,182,183,184,185,186,187,188,189,190,191,192,193,194, 195,196,197,198,199,200,201,202,203,204,205,206,207,208 The field of cardiovascular imaging has experimented an enormous increase in the last few years. An increase of 26% in the number of studies carried out in the last 15 years is estimated. New tools have been developed, includ ing the tri-dimensional, trans-thoracic and echo-cardiograph, the contrast echo-cardiograph, the tissue Doppler and the techniques of myocardial detraining. There aren’t aggregated data concerning the whole of the NHS in rela tion to the rate imaging technique use. The estimation based on a sample from various NHS hospitals with fields of population and reference can be of 40 echo-cardiographs per 1.000 inhabitants and year; the stress echo, can be situated in a 10-15% of the total and at 5% the trans-oesophagus echo. These rates can be conditioned by local variables such as population struc ture, incidence variations and prevalence of cardio-pathologies, organiza tion and clinic management characteristics of the cardio-logic patient and the field of the reference hospital. The cardiac magnetic resonance (Cardio MR) and the computerized multi-cut axial tomography (Cardio CT) are emerging techniques which have proven their clinical use, in parallel to the development of the echocar diograph and nuclear cardiology (Nuclear Cardio). These advances have given way to a new scenery in which the echocardiograph has gone on to de named cardiovascular Imagery Unit, has modified its organization, the training of specialists and the development of four diagnostic modalities. It is classically established that cardiologists carry out echocardio graphs in the UAC; the relationship with nuclear doctors has also been established from years ago. However, the collaboration between radiolo gists and cardiologists in the studies of cardio MR and CT has not been well defined as it shall. The agreement between the SEC and the Spanish Soci ety of Medical Radiology makes up a considerable advance in the estab lishment of ways of collaboration (Attachment 6). (64) This charpter is based on the contributions, made for this documents on standards and rec ommendations, by Eva Laraudogoitia Zaldumbide, Miguel Ángel García- Fernández, José Juan Gómez de Diego and Río Aguilar Torres, as well as comments and suggestions by the Spanish Society of Medical Radiology (SERAM) and PHILIPS and Siemmens. (companies). HEALTHCARE UNITS IN THE HEART AREA 111 According to training programs, cardiologists are experts in cardiac physiology and physiopathology and are very familiarized with cardiac and coronary artery images. On their part, radiology specialists command the technical aspects of the MR and the CR and their side-effects. The collabo ration between cardiologist and radiologists in the interpretation of tests is considered to be the key to obtaining a maximum diagnostic performance. Ideally, the study of algorithms, the carrying out of studies and reports shall be done according to the standards defined by nuclear doctors, radiologist and cardiologists together. The principal source of radiation to which the population is exposed can be derived from the use of radiation ionization for medical examina tions. The European regulation (EURATON Directive 97/43) and the ref erence guides for imaging techniques that use ionizing radiation lay down that the indication and execution of diagnostic procedures using ionizing radiation shall follow the following basic principles: a justified use (if expo sure to radiation cannot be justified, it shall be forbidden); optimized (all radiation doses due to medical studies shall be as low as possible so as to get the result); and responsible (the prescribing doctor and the doctor doing the test are responsible for the justification of the patient’s exposure to ionizing radiation). The EURATON directive points out that a technique shall be used that does not use ionization radiation when the information it gives is com parable to that which a technique that uses radiation does.From this med ical, socio-economic and individual biological and environmental impact perspective it is imperative to improve the appropriate use of technology for the individual and society’s welfare in general.Due to the rapid expan sion of echocardiograph applications, it is still the most frequently used imaging technique in a clinic and the basis of the cardiovascular imaging Unit. The granting of human and technological resources is frequently insuf ficient, despite the effort which has been made in the majority of the health centres in our country. The European Association of Echocardiography (EAE) made up a committee to establish recommendations and directives for the regulation of diagnostic indications and performance of echocardiography studies, their minimum content, the collectionof data (images, and measures), digi tal storaging, and the drafting of reports. Other societies like the American Society of Echocardiographs, have elaborated similar documents and also recommendations for the appropriate use of the technique. 112 REPORTS, STUDIES AND RESEARCH 7.1. Organization and functioning Each unit shall define its offer of services, that is to say, the offer of imaging services which are performed in it, according to healthcare needs in its area of influence, healthcare demands which have been identified, of technolog ical resources on hand, of organizational and managerial characteristic and the experience of its professionals. Given the important differences which exist between different centres as far as their size, their area of influence and their technological availabili ty, the offer of services can reach from only echocardiographs to offering all present techniques used: – Trans-thoracic echocardiograph. – Trans-oesophagus echocardiograph. – 3-D echocardiograph. – Stress echocardiograph. – Contrast echocardiograph. – PET (Positron Emission Tomography) of myocardial perfusionPET of myocardial metabolism. – SPECT (Single Photon Emission Computed Tomography) of myo cardiac perfusion (201TI or 99mTC. (tetrofosmina or metoxi-isobu til-isonitrilo)Isotopic ventricularography in equilibrium. – Gammagraph of myocardial damage (Pirolosfatos of 99mTC). – Gammagraph of myocardial innervation (123l-meta-yodo-benzil guanidina). – Cardio MR for the study of cardiac anatomy. – Cardio MR for the study of cardiac function. – Cardio MR for the study of myocardial viability. – Cardio MR for the study of ischemia. – Cardio CT for the study of coronary arteries. – Cardio CT for the study of pulmonary veins. – Cardio CT for the study of the aorta. The imaging unit of the cardiology area shall have a person responsi ble(65), doctor specialist in cardiology, with a specialized level (level III) in echocardiography. It is preferable that he have preparation in cardio Nuclear techniques, cardio MR and cardio CT. The functions of the person responsible for the unit are: (65) Depending on the services portfolio of the coronary area (population range). HEALTHCARE UNITS IN THE HEART AREA 113 – Organize the whole of the health professionals in a protocol and consensus framework among them all, with the adequate use of assigned resources. – To program the unit adapting the demand to the assigned resources. – The coordination of the cardiology area for the elaboration of a group of protocol studies. – To control the quality of the cardiac image. At all times it shall be publicly known who the person responsible is or, if the case may be, the person delegated, so this aspect shall be contem plated in the functioning norms of the unit. 7.2. The echocardiographic office According to the White book of Echocardiography in Spain, published by the Echocardiography Section of the Spanish Society of cardiology in 1996, it is proposed to name echocardiography laboratory or office to the area which brings together the qualified personnel and necessary equipment to perform the echocardiograph diagnostic techniques, integrated organic and functionally in the CCUs’s. A homogeneous definition of healthcare levels (regionalization) is not defined in relation to the development of NHS resources, due to the patri monial dependency of the same, among other factors. Besides this, the nec essary time for the performance of an echocardiogram depends on the diag nostic complexity and not the gravity of the pathology. Therefore, a rela tionship between the level or type of healthcare (reference hospital as opposed to those of inferior level, or ambulatory as opposed to hospital healthcare) does not exist in the design of the echocardiography office, its provision and minimum requirements. In this manner, an office in a basic hospital or one which attend sole ly to ambulatory patients could be in condition to perform any type of study and develop investigative activities. The echocardiogram office shall have available the adequate space and installations to be able to perform complete studies in their different modalities and shall guarantee the safety of the patient and the personnel who work in it. A flexible design is recommended for the office which permits its adaptation to innovations, due to the rapid evolution of technology and the clinical application of the echocardiograph. Exterior communication shall be made adequate to receive ambulatory in and out patients. Accesses shall 114 REPORTS, STUDIES AND RESEARCH be designed keeping in mind the variable size of present and future teams. The design shall take into account the execution of other non invasive car diac diagnostic activities (ergometry room, pacemaker consultations, etc.) with the aim of sharing resources (waiting and staff rooms, etc.). It is desirable that the design of the reception area for administrative tasks and which prevents interferences with healthcare work. The waiting room shall be adequately sized with respect to activity and count on acces sible rest-rooms for patients and those accompanying them. There shall be a recuperation-waiting area for the hospitalized and/or in bed patient, which permits observation and care (fixed or portable oxygen source, the taking of arterial pressure). The echocardiography stand is the physical space with instrumental, auxiliary and support provisions needed to perform echocardiography stud ies. The light shall be soft, to permit good visualization of screens. Patient exploration shall be carried out in s separate room, destined exclusively to this type of study, with sufficient space and access for a hospital bed, the ultrasound equipment and exploration gurney, guaranteeing adequate work and safety conditions. The stress echocardiography can be carried out with stress (treadmills for marching or bicycles) or through pharmacological stress. The different modalities of stress have as an objective to induce regional movement abnormalities of the wall which are produced with myocardial ischemia. The tests differ with respect to patient preparation, protocols and equipment. A space shall be provided for storage of medication and fungible med ical material and for the reanimation equipment, in the case that the office isn’t shared (with ergometry) and trans-oesophagus and /or stress echo-car diographs are performed. An independent work area with space to perform an analysis of stud ies, with consoled, computers and monitors shall be available to permit the revision of images, the quantification of parameters and drawing up of reports.An echocardiograph team shall perform between 10 and 14 studies per shift. It is deemed that the necessary time to perform a conventional echocardiogram, including interpretation, runs from 20 to 40 minutes. This time calculation is in consonance with the recommendations of the European Association of Echocardiography, which indicates that the average time to perform an echocardiography study, shouldn’t be less than 30 minutes. These recommendations shall be the guide for programming work schedules. The BCS69,73 estimates the following units of relative value (factor of weighting regarinding conventional TTE) for different echocardiography examinations. HEALTHCARE UNITS IN THE HEART AREA 115 TTE in hospitalized patient: 1.5; TTE with training: 1.5; trans-oesoph agus; 2; stress, 3; in the hospitalization unit: 2 or 3, depending on the distance with respect to the echocardiography office; intra-operational: 6. In the United Kingdom 90% of the TTE are performed by a «physiologist», with an average daily performance of 12 equivalent TTE, per shift. The times estimated by the BCS for cardiologists are: 45 minutes for complex TTE (10% of the total); 60 minutes for trans-oesophagus, 180-240 minutes fro intra-operational trans-oesophagus; and 60 minutes for stress echo-graphs.The average duration of a stress study with exercise shall be calculated for 45 minutes and stress study with pharmaceuticals for 60 min utes. Equipment High specialization of echocardiography imaging of the heart, since it has to do with viscera which is moving, makes for the services and equipment adjustments to be completely adapted and valid. A summary of the minimum requirements which are considered at present to be acceptable for echocardiography equipment, in accordance with the norms for accreditation of echocardiography offices and the rec ommendation for the performance, digitalization, storage and reporting of echocardiography studies of the EAE are summarized in the following points: – The systems shall be specifically configured for cardiac applications with the adaptation of software and adequate probes. They shall per mit high quality images to be obtained, especially the availability of a harmonic image, with high temporal-space resolution and a high depth of the scale of greys. – The complete capacity to perform Doppler studies in all its modali ties, including continuous, pulsed means, Colour Doppler and tissue Doppler (colour and pulsed). – The systems shall be equipped with trans-thoracic phase-array multi-frequency probes in the range of 2-6 MHz for children and 7 10 MHz for new-borns. – A storage and digital connectivity system. – Multi-frequency multi-plain probes are the present standard for trans-oesophagus echocardiography. 116 REPORTS, STUDIES AND RESEARCH Maintenance and renovation of the echocardiography equipment Although the echocardiography equipment is not as costly as other imaging techniques in cardiology, it shall be subject to care and maintenance to permit the rendering of quality imaging which directly affects diagnostic precision of the technique, do not deteriorate with use and the passing of time. The time an echocardiograph machine can be maintained in function ing order depends It is considered that the period from which an equipment starts to be deteriorated affecting its performance and in which its technol ogy becomes obsolete is five years. That is why it is important that the equipment is optimally used, doing it in morning and evening shifts, if its demand requires it. Repeated damage to the micro-crystals of the trans-ductor, is a fre quent cause of deterioration of the quality of the image of the echocardio graphy equipment and, although care and protection measures of the probes can slow it down, it is not infrequent that during the life of the equip ment a renovation of the most used trans-ductors must be performed at least once during the useful life of the equipment when more than 3.000 studies a year are carried out. To the daily cleaning and disinfection tasks, carried out by the auxiliary office personnel, there must be added a program of maintenance and periodic verification of the equipment, which can be carried out by the technical electro-medical personnel of the hospital. 7.3. Cardionuclear medicine room and equipment(66) The Nuclear Medicine equipment, gamma-cameras and PET detectors are normally found in the Nuclear Medicine Service. In general, the accessibili ty and space characteristics shall be similar to the ones for echocardiogra phy examinations, keeping in mind that their location for the administration of radioactive doses shall be circumscribed within the radioactive installa tion (Nuclear Medicine Service). The gramma-camera equipment for the performance of Cardio Nuclear shall be hybrid SPECT/CT, with double detector systems in vari (66) Depending on the services portfolio of the coronary area (population range). HEALTHCARE UNITS IN THE HEART AREA 117 able angle associated to a CT for attenuation correction. Cardio-dedicated equipment exists with special designs which permit, for the same quality of image, the reduction by half of detection time or the administered doses. The PET/CT equipment for the performance of Cardio Nuclear shall be systems with a capacity for cardiac and respiratory synchronization (gat ing), CT for the correction of attenuation and for the performance of com plete angioTC (with 64 or more crowns). All Cardio Nuclear studies require a specific processing, with auto matic systems of high reproduction which operate in advanced work sta tions, with a large calculation capacity. At the same time, the performance of tri-dimensional fusion of the functional images of SPECT and PET shall be permitted with the anatomical images of the cardiac angio CT. Generally a it shall be considered that a SPECT study of myocardial per fusion shall be programmed in a space of 20 minutes for the stress test, 15 min utes for the SPECT stress detection and 15 minutes for the gated SPECT detection at rest (separated by a minimum of 90 minutes). For the detection of isotopic ventricle-graph in equilibrium, 15 minutes are required for the mark ing of erytrocites and about 10 minutes for planar detection. For the gamma graph of myocardial in-nervation, an initial image of 10 minutes is required for the administration of the doses of 123l-mlBG and the later image after 4 hours. For PET studies (at present PET/CT in all cases) the programming of 60 min utes is required for myocardial perfusion and 20 minutes (after a wait of 90 minutes) for the myocardial metabolism with18 FDG. Picture 7.1. PET-CT room from the nurse station Picture 7.2. Gamma camera 118 REPORTS, STUDIES AND RESEARCH 7.4. MR and CT equipment The MR and CT equipment are normally found in the radiology unit or service, which requires the collaboration between radiologists and cardiolo gists in the diagnosis through cardiac imaging, improving the indication for each exploration, the performance of its interpretation and safety (Attach ment 6). The MR equipment for the performance of heart studies shall provide a field, which as of 1.5 Teslas is considered adequate, and have available the adequate gradient power and spools specifically designed for heart studies. It must have, at least the specific software to perform morphological sequences of black blood, white blood in cinema mode, contrast phase and sequences designed to obtain in actual time the suppression of the myocar dial signal for the study of late viability. It must also have work stations with specific software to permit the performance of the functional and morphological post-process required to extract all the qualitative and quantitative information on all images obtained.The CT equipment with the capacity to do cardiac studies must have multi-detector, cardiac synchronization systems and specific software. It shall have systems for modulation of doses which permit the significant reduction of the radiation received by the patient. The equipment should have the greatest temporal resolution possible with gyrating times lower than 0.35 s and with the number of detector columns which permit the acquiring of the heart in Apnoeas lower than 10-12 s. At present it is considered that apt CT equipment for the performance of heart studies should have, at least, 64 detectors, since the inferior amount of equipment will render a higher percentage of non-interpretable or bad quality studies.he equipment need to have The highly accelerate develop ment of this technology and technique shall make centres with a high vol ume of work consider the possibility of having ore modern and advanced equipment. As with MR studies a work console with specific software for the analysis of images is needed. In a general manner it shall be considered that a Cardio MR study shall be programmed in a space of 60 minutes. One Cardio CT study requires15 minutes of the machine and 30-45 additional minutes for the processing at the work console. HEALTHCARE UNITS IN THE HEART AREA 119 Picture 7.3. MR from the nurse station Picture 7.4. MR 7.5. The digital cardiac image laboratory The obtaining, filing, processing and digital organization of cardiac studies make up not only a great technological advancement, but also that the organization and manner of work which it enables originates a different concept and a new functioning «philosophy» in imaging offices. Digital stor age has proven to be clearly superior to analogical storage support in imag ing quality as well as accessibility. Therefore, the acquisition and digital fil ing of the images permit the recuperation of studies with original quality, rapid access and safety, make possible analysis through post-processing with great versatility and enormously simply the healthcare and investigative process. The basic structure of the digital imaging office requires: – All the machinery for echocardiographs, cardio Nuclear, CT and MR acquire the images digitally and send the acquired images to a ventral server of PACS. The capacity of incorporation and visualiza tion of the hemodynamic image shall also be recommended. – Work stations connected to the server, where different studies can be recuperated, reviewed and the necessary measurements made and reports done. 120 REPORTS, STUDIES AND RESEARCH – All reports shall be loaded to the general information system of the hospital so that they can be recuperated by any hospital doctor. In some hospitals images can also be recuperated from any point in the hospital and this probably shall occur in all centres in a short period of time. – All equipment and software shall fulfil as many standards as possi ble, be they technical (DICOM, HL7) harmony (IHE) or semantic (LOINC, SNOMED) to assure an integral behaviour even in an environment of products from heterogeneous manufacturers, avoid ing, when possible the inclusion of closed and ownership solutions. Picture 7.5. Room for Diagnostic Imaging Reports 7.6. Human resources The function of the person responsible for the until will be carried out by a doc tor, specialist in cardiology, who will have a specialized level in echocardiogra- HEALTHCARE UNITS IN THE HEART AREA 121 phy (level III), preferably having also preparation in Cardio Nuclear, Cardio MR and Cardio CT. The general functions of the person responsible are: • Organize the whole of the health professionals in a protocol and consensus framework among them all, with the adequate use of assigned resources. • To program the unit adapting the demand to the assigned resources. • The coordination of the cardiology area for the elaboration of a group of protocol studies. • To control the quality of the cardiac image. The imaging unit shall have available the expert doctor specialists in cardiac imaging and basically in echocardiography being that this is the basic technique of the imaging office. The personnel of the unit will depend on the amount of work. The comparisons of personnel provision between countries are conditioned to the different structure of professional cate gories, specialties and inter-professional competencies; especially the inexis tence of technicians in echocardiography in Spain is considered a deficit which shall be reduced. In the case of existing echocardiography technicians it is esteemed to be one cardiologist for each two technicians. Special techniques will require the frequent collaboration of the cardiologist. The work on other imaging techniques ideally demands the integration with other functional units, such as in the area of nuclear and radio-diagnostic medicine. For an adequate rationalization of resources, the non-echocardiography cardiac imaging studies shall have an area of nuclear medicine and radiology, ideally with the support of cardiologists trained in other imaging techniques. It is recommended that the training of echocardiography technicians be normalized which permits the increase of the rendering of available resources, being able to estimate one technician for every 2.000 ETT equiv alents, including continuous training, holidays and vacations, quality control and administration. (see 7.2.). At the same time confronted with the expan sion of the evolution of diagnostic techniques in Cardiology, it is recom mended that channels of integral technical personnel training in different diagnostic procedures (echocardiography, hemodynamics, nuclear medi cine… etc.) be opened which permit a greater rationalization of available resources in different diagnostic techniques. Personnel with a university diploma in nursing will fundamentally par ticipate in trans-oesophagus echocardiography, pharmacological echocar diography and contrast echocardiography techniques. Given that their par ticipation is indispensable for the performance of a great number of proce dures, nursing personnel shall be incorporated in a stable manner to the assigned imaging unit personnel. 122 REPORTS, STUDIES AND RESEARCH The dedication of an orderly to the unit will depend on the workload and type of patients in the unit. In general, a patient in the hospitalization unit is transferred to and from the echocardiography office by the orderly or transport personnel and auxiliary management assigned to this unit. Administrative support, with degrees similar to the rest of the hospital and dedication to the unit according to workload. The integration of the information from different echo-graphs in servers, the computerized clinical record and voice recognition systems, have progressively made the need for auxiliary administrative personnel be reduced. Teaching and training The field of cardiac imaging has seen itself revolutionized in the preceding yeas due to the increase and development of new methods, basically CT and MR, with the objective that these techniques permit the obtaining of a ben efit to the patient and the performance of resources, cardiologists shall understand the characteristics of the same and their use and limitations. At present the training programs MIR are not designed uniformly to acquire basic training in new emerging techniques. However, scientific soci eties, and especially the European Society of Cardiology, include within their recommendations the basic training for cardio Nuclear, cardio MR and cardio CT for new cardiologists. Therefore, it is recommended that the resi dent doctor acquire a training of level 1 in Cardio Nuclear, Cardio CT and Cardio MR advised in a training period of three months, probably shared during the last period of training in echocardiography. When this training is not possible in the reference hospital, the means shall be structured to obtain training in other hospitals in which these techniques are developed. Three levels of training in echocardiography are considered for the cardiologist in accordance with the practice guides published by the Span ish Society of Cardiology: – Basic level (Level I): minimum permanency of six months in an echocardiography unit with teaching capacity. – Superior level. (Level II); Permanency of six months, experience given at this level is considered enough for the performance and interpretation without a tutor of echocardiography studies. – Specialized level (Level III): Minimum experience of 12 months in total, this level of training accredits the management of an echocar diography unit. The training of the echocardiography technician demands the previous training in radio-diagnostic imaging or a diploma in nursing. The expansion HEALTHCARE UNITS IN THE HEART AREA 123 of training levels to technical expert level in different techniques of imaging similar to those existing is countries around us, is recommended. 124 REPORTS, STUDIES AND RESEARCH 8. Hemodynamics and intervention(67) The work of the hemodynamics unit has suffered a profound transtraining in the last twenty years and, without abandoning its diagnostic objective, the intervention procedures have acquired a leading role. The role of the hemodynamics unit has evolved from the study of cardiac anatomy and function, with sole diagnostic objectives and the evaluation of potential sur gery candidates, to the therapeutic side of percutaneous intervention treat ment through techniques based almost exclusively on catheters. As new diagnostic and therapeutic modalities have been appearing within the unit, the human and technical requirement, as well as the level of training and competence of the personnel involved, has been modifying. As mentioned in Chapter 2 of this document, the data combined from the regis ter of SEC and EESCRI points out that, as an average, there are 1.7 hemodynamics rooms per hospital and 902 studies per year and room (1.076 al year in public and 582 in private hospitals) are performed. The rate of diagnostic studies is situated around 3.000 studies per million inhabitants and year, with a rate of around 2.700 coronary-graphs / million inhabitants. In the registration data for 2008 the rate of coronary intervention was 1.334 / million inhabitants, with a percentage of interven tions in the IAM of 20.6% of the total. The data of the MASCARA study points out the probable need for the development of healthcare networks (integral emergency systems) and the improvement in the functioning of all the nodes in this network, to achieve better results in the handling of acute coronary syndrome with ST elevation (Chapter 5). 8.1. Typology of intervention units A normalized and generally accepted classification of hemodynamics /inter vention units does not exist. IN accordance with organizational and mana gerial aspects the following classification is proposed: (67) This chapter is based on the contributions, given for this document on standards and recom mendations, by Javier Goicolea, updating the SEC's guide. Morís de la Tassa C (Coord.), Cequier AR, Moreu J, Pérez H, Aguirre JM. Guías de práctica clínica de la Sociedad Españo la de Cardiología sobre requerimientos y equipamiento en hemodinámica y cardiología inter vencionista. Rev Esp Cardiol 2001; 54: 741-750. HEALTHCARE UNITS IN THE HEART AREA 125 The model of «freestanding unit» (unit not integrated in the health centre) or the mobile hemodynamics laboratory have not been included in this classification due to the existence of precedents in Spain. Unit of reference intervention for the assistance network This is the most classic type of hemodynamics unit51. It corresponds to the regional field units (@ 1-1.2 million inhabitants.), which bring together orga nizational characteristic, human and equipment resources to develop a wide office of services including some of the following cardiac intervention tech niques: – Percutaneous closing of Permeable Oval Foramen. – Percutaneous closing of septo-atrial defects. – Non-surgical reduction of the myocardial wall. – Percutaneous laser revascularization of refractory chest angina. – Percutaneous occlusion of left flap. – Percutaneous mitral valveplasty. – Percutaneous aortic valveplasty and percutaneous substitution of the aortic valve. – Percutaneous closing of acquired inter-ventricular communication. It is important to point out that the totality of the aforementioned techniques need not be incorporated to the reference unit as an essential requirement; said techniques will be incorporated to the service roster according to their prevalence, proximity to another reference unit, type of 126 REPORTS, STUDIES AND RESEARCH patients attended to, etc. It is the reference unit for the performance of PCIp in acute coronary syndrome with ST elevation, which requires it be inte grated in an integral emergency system and guarantee permanent coverage (24 hours, 7 days a week, 365 days a year) for the performance of primary angioplasty (see section 5.2). It shall have available the following services in the same hospital51: – Cardiovascular surgeryUnit of critical care (levels 2 and 3 of care). – Vascular surgery. – Nephrology and dialysis service or unit. – Neurology service or unit. – Hematology and blood bank service or unitImagery diagnosis, inclu ding CT and RNM. The unit should perform a minimum of 200 intervention procedures a year, carried out by 2 hemodynamics specialists(68). Each hemodynamic specialist shall carry out at least 75 angioplasties a year(69). The person responsible for the unit shall have at least 5 years of ade quate experience in cardiac catheterization. The person in charge of the intervention programme shall have experience of over 500 intervention pro cedures. Hemodynamics unit without service / cardiovascular surgery unit The hemodynamics unit shall be ideally installed in hospitals which include cardiovascular surgery services. Reasons of accessibility derived from geo graphic and population conditions (extensive geographic areas with dis perse population) can justify occasionally having an intervention room without cardiovascular surgery. The hemodynamics units without cardiovas cular surgery services correspond to sub-regional field units, and entail organizational characteristics, of human resources and equipment to deve lop an extensive services portfolio, including invasive techniques, with the following exclusion criteria: (68) Hemodinamic specialist: cardiologist with advance training in hemodynamics and interven tional cardiology. (69) Accreditation system for the exercise of hemodynamics and interventional cardiology aimed at professionals and training units. Hemodynamics and Interventional Cardiology Sec tion of the Spanish Society of Cardiology. (www.hemodinamica.com). HEALTHCARE UNITS IN THE HEART AREA 127 The temporary coverage of the service will be adapted to the role of unit within an assistance network. An alternative to be considered is the participation of hemodynamics experts in this type of unit with on-call shifts 128 REPORTS, STUDIES AND RESEARCH in the intervention unit.With the exception of the CCV, the same services and support units as the intervention units shall be available. The hemody namics unit in a hospital without cardiovascular surgery should have agree ments which permit the derivation of the patient to a cardiovascular surgery unit or service in a time inferior to 60 minutes209. The unit shall perform a minimum of 500 coronary-graphs a year, done by two cardiologists. Each cardiologist shall perform at least 100 catheteri zations a year. In the informed consent it should expressly state that, in the case of urgent surgery, this will be performed in another previously contracted cen tre. It shall have available the person responsible for the unit, who shall have at least 5 years of adequate experience in cardiac catheterization. Satellite unit Hemodynamics office located in a health centre without cardiovascular sur gery and in which procedures are performed by hemodynamics experts who belong to the personnel of the intervention unit of the network. The procedures excluded from this type of units are seen in chart 8.2. With exception of the CCV it shall count on the same services and support units as the intervention units, including the cardiology service or unit. In the informed consent it should expressly state that, in the case of urgent surgery, this will be performed in another previously contracted cen tre. The responsibility for functioning of the unit will correspond to the person responsible for the intervention unit of the network, establishing the corresponding agreements with the cardiology service or unit of the hospi tal. 8.2. Organization and functioning Each unit shall define its offer of services, that is to say, the offer of imaging services which are performed in it, according to healthcare needs in its area of influence, healthcare demands which have been identified, of technologi cal resources on hand, of organizational and managerial characteristic and the experience of its professionals. The activity registration form of the HEALTHCARE UNITS IN THE HEART AREA 129 hemodynamics and cardiology intervention section of the SECNon-defined marker develops a complete offer of services, which permits the combina tion of different types of processes and procedures linked to processes. In addition to this, he will have experience and organizational qualities to program work development, establish quality control of healthcare and perform determined administrative work. Depending on the type of unit, it shall be a cardiologist or an paediatric cardiologist with special interest and knowledge of cardiologic intervention The director of the intervention pro gram should have advanced formation in hemodynamics and intervention and have enough experience with 200 annual interventions a year and a pre vious experience of 1000 angioplasties. Accreditation system for the exer cise of hemodynamics and interventional cardiology aimed at professionals and training units. Hemodynamics and Interventional Cardiology Section of the Spanish Society of Cardiology. Among the functions which should be done by the person responsible for the unit the evaluation of personnel functions and actions and the regu lation of the activity in the unit, are included, delimiting the role and priori ties for assistance, formation and investigation. The functions of the person responsible for the unit are: – Organize the whole of the health professionals in a protocol and consensus framework among them all, with the adequate use of assigned resources. – To program the unit adapting the demand to the assigned resources. – The coordination of the cardiology area for the elaboration of a group of protocol studies. – To control the quality of cardiac hemodynamics and intervention. – To assure the collection of results to enable offering reliable data from the unit, which can be included in official registers. At all times it shall be publicly known who the person responsible is or, if the case may be, the person delegated, so this aspect shall be contem plated in the functioning norms of the unit. 8.3. Process of healthcare to the patients in the hemodynamics / intervention office The major part of the patients who are examined in the hemodynamics offi ce can be released to their homes in 2-6 hours. The patient upon which has been performed a radial catheterization can be released 90 minutes after the examination. 130 REPORTS, STUDIES AND RESEARCH In table 8.3 appear the exclusion criteria recommended by the ACCand in figure 8.1., taken from the same source, the journey for patient care after the catheterization. The origin and ambulatory destination of the major part of patients, conditions the physical location of this unit within the health centre (see chapter 11) as well as the need to have day hospital posts associated to the same, which permit the adaptation of the patient on which a cardiac cathe terization has been performed, to his environment. HEALTHCARE UNITS IN THE HEART AREA 131 8.4. Requirements of cardiac hemodynamics and intervention Unit In Spain there is no set of standards which define the organizational, struc tured character in an integral manner and of resources for the cardiac hemodynamics and intervention unit. In chart 8.4. an adaptation of stan dards from the SEC guise by the SEC43, el ACC51 and BCS. 132 REPORTS, STUDIES AND RESEARCH The duration of an average diagnostic catheterization can be estima ted at 37.5 minutes (entrance – leaving of the office) and 90 minutes for the coronary intervention, including primary angioplasty in the SCAST69. In Chapter 11 aspects referring to physical resources of the CCUs’s are gathered, including those referred to the cardiac hemodynamics and inter- HEALTHCARE UNITS IN THE HEART AREA 133 vention office, while in Attachment 7 the standards for structure and equip ment recommended by the SEC are gathered, in Attachment 8 examples of the dimensioning of the CCUs’s, in Attachment 9 examples of the functio nal program related to dimensioning and in Attachment 10 those for equip ment. 8.5. Human resources The diagnostic cardiac hemodynamics and intervention unit should include personnel listed in the following: The typical team for the study is made up of two hemodynamics experts (or three for two rooms), 2 nurses, a radiology technician and a clinical auxiliary circulating between rooms for unforeseen material before the procedure. In Section 8.2 recommendation and standards in relation to the person responsible for the cardiac hemodynamics / intervention unit have been gathered. The medical personnel linked to the unit shall have advanced training in hemodynamics and intervention for the independent practice (not super vised) as well as diagnostic studies such as intervention. The aforementio ned shall apply above all for the performance during on-call duties where practice is necessarily independent. In a Hemodynamics and Intervention Unit, depending on its size, there can be a variable number of doctors at dif ferent levels of advanced training, whether they be part of the staff or not, who exercise their work under the supervision of accredited personnel. In the centres performing interventional cardiology, the existence of a mini mum of two hemodynamic(70) specialist is recommended. Nursing personnel depends on the number and type of procedures. A minimum of 2 nurses is absolutely necessary, specializing in hemodynamics. They shall have knowledge in the cardiovascular field and shall be able to assume the initial handling of the patient, the education and mental prepa ration and the post-procedural supervision. The specialized nurse in hemodynamics shall have experience in critical coronary care, knowledge of cardiovascular medication, ability to place IV’s and experience with cardio vascular instruments, with knowledge of hemodynamics material and expe rience in its manipulation. Radiology technicians shall have technical kno wledge of the cardiac catheterization laboratory, the principles and techni (70) With more than one room, 3 hemodynamic specialist may be enough for every two rooms. The programming of the estimated complexity must allow it. 134 REPORTS, STUDIES AND RESEARCH ques in radiological and angiographic imaging, with experience in the use of X-ray generators and the system of angiographic injection. They will be responsible for the normal care and maintenance of radiological equipment having knowledge of the different software applica tions and quantification systems. They will also have knowledge of the func tioning and use of non-angiographic and physiological (intra-cardiac pres sures and intra-coronary pressure guide) imaging systems (IVUS, OCT). At the same time, they shall participate in the safety control of radiation to the patient and personnel. Human resources in primary angioplasty The personnel which shall be involved in emergency procedures (funda mentally primary PCI), shall include, as a minimum: – A cardiologist with advanced training (level III) in hemodynamics and intervention. – Nursing personnel. It is necessary to have two nurses familiarized with direct assistance to the procedure and sufficient (autonomy) knowledge of the material. While the presence of an additional tech nician is convenient, he cannot substitute the nurse in the clinical work of healthcare to the critical patient or as an assistant in the intervention. – Support from the orderly / personnel for immediate transfer trans portation and support. Professional competencies of hemodynamics angioplasty In Attachment 11 the initiatives of recognition of the different levels of advance training by the European and Spanish Cardiology Societies are gathered. HEALTHCARE UNITS IN THE HEART AREA 135 9. Arrhythmia and electrophysiology unit(71) 213 The advances experimented in the diagnosis and treatment of cardiac arrhythmias, and the proliferation and complexity of the techniques used, made for the development in the early 90’s of specific arrhythmia units for their management. The possibility of registering intra-cardiac electric poten tials and, at the same time, stimulating electrically the different cardiac chambers, constitutes the basis of what is known as electrophysiological study. In their beginning, said studies were basically used with a diagnostic end. At the end of the 80’s the electrophysiological studies passed on to have a clear therapeutic vocation with the appearance of ablation through radio-frequency. Since then the complexity of the treated substratum and the techniques used has increased considerably. Due to this, the electro physiological laboratory has converted into a centre for the making of very complex therapeutic decisions which has lead to their conversion to Arrhythmia Units. As commented to in Chapter 2, the SEC registration of ablation gath ers information provided from 59 centres, where 8.546 ablations (512 per million inhabitants) were performed and an average of 145 ablations per centre. 76% of centres have rooms exclusively destined for electrophysiolo gy, 71% of electrophysiological offices are in «tertiary» hospitals and 82% have cardiac surgery. The SEC ‘simplantable automatic defibrillator record ings collect information provided by 134 centres. The number of implants communicated was 4,108 (86.6% of the estimated total). The number of implants estimated per million inhabitants is 100 per million inhabitants and year. The amount of primo implants was 75.5%. The increase in the number of patients susceptible to being seen in a an office specialized in arrhythmias, the use of non-invasive diagnostic tech niques, such as the Holter, the swinging test or the very periodical control of the implantable device, make the electrophysiological laboratory impossible (71) This chapter is based on the contributions, given for this document on standards and recom mendations, by Josep Brugada and Julián Villacastín, actualizing the corresponding SEC guide: Brugada J (Coord.), Alzueta FJ, Asso A, Farré J, Olalla JJ, Tercedor L. Guías de práctica clíni ca de la Sociedad Española de Cardiología sobre requerimientos y equipamiento en electrofi siología. Rev Esp Cardiol 2001;54:887-891. HEALTHCARE UNITS IN THE HEART AREA 137 to be conceived as an isolated entity, rather that it form a part of what we denominate as the Arrhythmia Unit. Since the handling of the patient with cardiac arrhythmias cannot be delegated from the general context of car diac disease, said unit shall only be conceived as a part of the cardiology area. The coordination with the genetic advice unit is very important to eval uate those relatives of the patient with genetically determined disease and who present a risk of sudden death. To manage these patients, the electrophysiology laboratory in which radiology equipment capable of visualizing the smallest electrodes is absolutely necessary for the Arrhythmia Unit, together with equipment to amp and tri-dimensionally reconstruct cardiac structures. All of that is nec essary to be able to treat cases of major complexity, in which not habitual accesses to the heart which can lead to risk situations for the patient with possible grave complications which require immediate action. These procedures can be very demanding from the human point of view, lasting various hours and requiring sophisticated technology to be able to be performed with the greatest safety and efficiency, besides requiring an environment of surgical level asepsis. A highly trained human team is also required, with a perfect coordination with the rest of the cardiology and car diovascular surgery services. 9.1. Organization and functioning The arrhythmia unit is responsible for diagnosis, treatment and follow-up of patients with cardiac rhythm disorders. Ideally, the arrhythmia unit shall be responsible for: – Outpatient consultation for arrhythmias. – Management of home monitored systems. – Non-invasive studies: Holter, swinging test. – Programmed electric cardio-versions.electrophysiological studies, catheter ablations.Indication, implant and follow-up of sub-cuta neous Holter, pacemakers, automatic defibrillators and cardiac re synchronizers. – Control and evaluation of the risk of determined electric genetic pathologies. In those centres where pacemaker units independent from arrhythmia units exist, the unification of both shall be strived for with the objective of optimizing material and human resources. To fulfil its work, the unit shall have available adequate space, material and human resources. 138 REPORTS, STUDIES AND RESEARCH Services portfolio In the arrhythmia unit pathologies or processes in themselves can be diag nosed and treated or those which are associated with and complicate chron ic diseases. The most frequent are: – Syncope. – Arrhythmias which can be classified as curable (intra-node tachy cardia, WPW syndrome, common flutter, mono-focal auricular tachycardia, idiopathic ventricular tachycardia and some forms of auricular fibrillation). – Ventricular tachycardia. – Brady-arrhythmias (auricular-ventricular blocks, sinus dysfunction) which can precise pacemaker implants. – Patients with heart failure susceptible to the implantation of bi-ven tricular stimulation directed to delaying or improving their symp toms. – Patients with diseases which predispose them to sudden death in which the knowledge of their risk and often the implantation of a defibrillator is needed. Person responsible for the arrhythmia unit The arrhythmia and electrophysiological unit of the cardiology area should have a person responsible, doctor specialist in cardiology, with advanced formation in arrhythmias and electrophysiology. The functions of the person responsible for the unit are: – Organize the whole of the health professionals in a protocol and consensus framework among them all, with the adequate use of assigned resources. – To program the unit adapting the demand to the assigned resources. – The coordination of the cardiology area for the elaboration of a group of protocol studies. – Quality control of studies and interventions. At all times it shall be publicly known who the person responsible is or, if the case may be, the person delegated, so this aspect shall be contem plated in the functioning norms of the unit. HEALTHCARE UNITS IN THE HEART AREA 139 9.2. Arrhythmia and electrophysiology unit There isn’t a group of standards in Spain which integrally define the requirements of organizational, structural and resource character of an arrhythmia and electrophysiology unit. In the chart 9.1 an adaptation to the SEC’s42 guide and of the BCS’s standards was made: The average duration of a diagnostic electrophysiological study is 1 – 2 hours. For a therapeutic study 2 – 3 hours can be estimated and for com plex ablation procedures (ventricular tachycardia, auricular fibrillation) the duration is about 3 – 6 hours (entrance to– departure from office) (Hacket, 2003). Other estimated times are: 140 REPORTS, STUDIES AND RESEARCH 9.3. Electrophysiology office The arrhythmia unit shall have available those facilities which permit ful filling its objectives and which include: – Electrophysiological office. – Location for the carrying out of swinging test and cardio-versions. – Consult for clinical appointments and defibrillator control, re-syn chronizer and pacemaker, with areas dedicated to the analysis of the results of patient tele-monitoring. – Holter (see 6.2.3.). – Access to a genetic laboratory. – Hospitalization area (its own or included in the general area of hos pitalization), with access to areas with telemetry in some cases, and to intensive care areas for complex cases (ventricular tachycardia, patients recuperated from sudden death or complex ablations). The electrophysiological office should have the possibility to do stud ies in a continuous manner214,215. Electrophysiological studies, ablations with catheter and, depending on each hospital and the agreements between car diology and cardiovascular surgery, pacemaker, defibrillator and re-syn chronizers are carried out in the laboratory. The office shall be located in an area with easy access to other rooms which can be necessary at a determined time, such as the hemodynamics laboratory, the coronary unit or the cardiac surgery operating room.The lab must hace at least two separated rooms: the catheterization room and the control room. The catheterization room shall be under aseptic conditions (in case that the room is used for implants, it shall have air conditioning and be isolated from a type B operating theatre and be sufficiently wide so as to have room for a catheterization table, radiologic equipment, amplifiers, monitors, 3-D mapping systems, radiofrequency generators, complete cario plumonary resuscitation equipment (CPR), infusion pomps, etc. The table must be located so as to allow access from both sides and there shall be vac uum and oxygen intake near the table head and all the requirements for mechanical ventilation systems and general anaesthesia use.All auxiliary equipment such as registers, stimulators, monitors and printers shall fit in the control room. It shall be separated from the catheterization room by a lead wall and also a lead window. All the connections between the catheter ization room and the control room shall be isolated, through separate con ductions and away from passing areas. Fibre optic wiring connections would be ideal to avoid interferences. All equipment shall be conveniently isolat ed with earths. HEALTHCARE UNITS IN THE HEART AREA 141 Radiological equipment The radiological equipment is a fundamental part of the laboratory213,215,a) procedures which can require extremely prolonged scope times (more than 60 minutes in some cases); b) the exposition to radiation by patients and lab oratory personnel being high, and its reduction to a minimum requires cer tain technical conditions of the equipment, to take extra precautions with protection measures and a strict work discipline; c) «mapping» and ablation procedures require the immediate obtaining of multiple radiological pro jections as well as the fusion of different modality images such as CT and MR and d) it is necessary to have a storage system for radioscopic images in the DICOM format, temporal (which permit the comparison of catheter positions during the procedure) as well as permanent (for posterior analy sis, comparison in the case of a second procedure and the obtaining of copies). As explained in the introduction, the increase in the complexity of pro cedures which are carried out in the electrophysiology laboratory requires high quality, definition and rendering systems. Due to all of that the use of flat detectors instead of image intensifiers is recommended, common portable imaging systems shall not be used, at least in the principal room in the case that there more than one in the Ser vice.on large field (23-25 cm) and which permits the global vision of the heart and another smaller one (15-17 cm) for the precise placing of catheters. It shall be kept in mind that the use of small fields increases the dose of radiation. The adequate adjustment of the collimators to the field which is being explored reduces disperse radiation.The most important technical elements for the reduction of the dose of radiation are constitut ed by the use of digital systems of pulsated scope and systems of spectral fil tering. The pulsated scope permits pulsations of greater amplitude to those of a continuous scope, improving the quality of the image without increas ing the dose. The spectral filterer eliminates the component of disperse radiation which affects above all the personnel which works in the room next to the patient.The pulsated scope systems of 12.5 or 8.3 images/s can provide a good quality image for electrophysiological and ablation procedures. Another important element to reduce the dose of radiation to the doctor performing the catheterization is the crystal lead wall hanging on both sides of the tube and overlapped with another wall hanging from the ceiling. According to what has been described inR.D. 2071/1995, of December 22nd,the use of dose measurement and registration systems is mandatory.http://www.derecho.com/l/boe/real-decreto-2071-1995-estable- 142 REPORTS, STUDIES AND RESEARCH cen-criterios-calidad-radiodiagnostico-%5Bdisposicion-derogada%5D/For the storage of radiological images, transitory as well as permanent, the use of storage systems in digitalized imaging format discs DICOM is recom mended. Other equipment Aside from radiological equipment, the electrophysiology laboratory shall include: a) electric amplifiers, physiological signal registers and adequate monitors; b) an electric cardiac stimulator; c) radio-frequency generators; d) a cardiopulmonary reanimation system including an external synchronized defibrillator with the possibility of administering bi-phase shock; e) a tran sitory pacemaker battery, f) tri-dimensional mapping systems, g) the avail ability of an anaesthesia team and, h) non-invasive monitoring systems: Pul sioximetre and non-invasive TA monitor. According to the specialization of the laboratory additional equipment can be available such as a crio-ablation generator, intra-cardiac echo-graph system or robotized equipment for ablation. The physiological register (polygraph) has as its purpose the collection of presentation of electrophysiological data, permitting its analysis, immedi ately as well as afterwards. The register can include monitoring of vital signs of the patient during the procedures, The register shall permit the simulta neous obtaining of various endo-cavity signs, conveniently filtered and amplified, along with various electro-cardiograph surface referrals. It is absolutely necessary that it can obtain registrations on paper at different speeds (25 to 200 mm/s). Ideally the register shall permit the simultaneous obtaining of the 12 referrals of the surface electro-cardiogram and between 16 and 128 endo-cavity signs. At the same time, it shall contain the possibility of registering quality bi-polar and mono-polar signs. The register shall be isolated so that it not receive interferences with radio-frequency due to the danger of losing the signs at the moment of applying energy. The new registration equipment are almost all of them based on digital signs with computerized support which permit the obtaining of many signs simultaneously, as well as their storage on optical discs and their laser printing. The electrical cardiac stimulator shall permit stimulation using a wide range of frequencies, with the possibility of introducing multiple extra-stim uli, with programmable and synchronized connections to its own or stimu lated activity. The intensity and duration of the stimulus shall be program mable. HEALTHCARE UNITS IN THE HEART AREA 143 The generators of radio-frequency shall be adapted according to the catheters to be used as well as the new sources of energy. The resuscitation system shall include all the intubation, cardioversion, drugs administra tion,... material. The equipment, specially the external defibrillator, shall be regularly checked in order to assure it correct functioning at all times. The tri-dimensional mapping systems are absolutely necessary in any laboratory that carries out procedures of medium and high complexity. The type of system will depend on each laboratory but it shall permit tri-dimensional reconstruction of the cardiac anatomy in real time and the representation of the electric activation of the different cavitiesFinally, in many cases echo intra-cavity systems must be available, to exactly situate anatomical structures as well as to guide punctures such as trans-septal, for example. 9.4. Human resources The arrhythmia unit should have the adequate personnel for the perform ance of appointed216,217, tasks which are listed as follows: In section 9.2., the recommendation and standards in relation to the person responsible for the arrhythmia unit have been gathered.Complex ablation procedures and electrophysiological studies require the presence of at least two specialized doctors who have training in clinical electrophys iology, as well as diagnosis and treatment of cardiovascular complications which can be derived from the procedure. One of them has completed a training program in clinical electrophys iology and directs the procedure, controlling registrations and programmed stimulation, and the other one tends to the introduction and handling of catheters. Ideally, the two electrophysiology doctors shall have exclusive dedication in the arrhythmia unit, especially if the same is in charge of pace maker, automatic defibrillator and cardiac re-synchronizer implantation and follow-up.In section 12 the SEC requirements for the training of an electrophysiology cardiologist are gathered. Personnel who are not doctors shall include a minimum of two nurses (or one nurse and one technician). In the procedures, the nurse is responsi ble for the preparation, sedating, medication and vital constants of the patient. The other one will be responsible for material, radiological control and radiofrequency generators handling. The other one will tend to materi al, radiological control and handling of radio-frequency generators and car diac re-synchronizers; the presence of a specialized nurse or technician to help in this function is absolutely necessary. 144 REPORTS, STUDIES AND RESEARCH In the laboratories with tri-dimensional mapping systems, the figure of an engineer (or another trained person) who controls the system and helps with the preparation and obtaining of activation maps, and the integration of real MR or CT images with a virtual mapping system, is absolutely nec essary. Without this figure, it would be very difficult for the laboratory to ini tiate and maintain a program of complex stratus ablation, type auricular fib rillation or ventricular tachycardia.10. Cardiovascular Surgery Service. This chapter is based on the contributions, given for this document on standards and recommendations, by Joseba Zuazo, Miguel Josa and José Mª Cortina.The cardiovascular surgery service is an organization with a hierar chy of cardiovascular surgery specialists, which acts within the framework of a tertiary hospital organization and which attends to the prevention, study and treatment of heart, pericardium, large vessels and peripheral vascular system. The management of this organization is carried out by a cardiovas cular surgery specialist with ample professional recognition and leadership capacity. Cardiovascular surgery collaborates closely with all the UAC’s, unify ing diagnostic and treatment criteria, optimizing the use of resources and establishing a control program for quality assistance and improvement. At the same time, its activity is inter-dependent upon the Anaesthesia Service and the organization of the Surgical Block and the Imagery Diagnosis Department, especially Angio-radiology. In Spain, the access to post-gradu ate formation to obtain the degree of specialist in cardiovascular surgery (CVS) is carried out through the MIR system and after completing an accredited education program. The degree of CVS for surgeons from other countries with approved degrees can be obtained through the MSPSI, with a recommendation from the commission of the speciality. The European Board of Thoracic and Car diovascular Surgeons, made a proposal of the unified European degree of this speciality, which was jointly created and organized by the most impor tant European scientific societies of thoracic and cardiovascular surgery: la European Association for Cardio-Thoracic Surgery (EACTS), la European Society for Cardiovascular Surgery (ESCVS) y la European Society of Tho racic Surgeons (ESTS). The principal objectives of this European organism have been 1-to harmonize postgraduate training of new specialists, and 2-to obtain the recognition and approval of different Cardiovascular and Thoracic Surgery specialists existing in the member countries of the European Union. At present time, the certification by the European Board of Thoracic and Car diovascular Surgeons has a voluntary character and is done through a sole exam for all countries concerning the knowledge and capacity of the candi dates in the speciality. HEALTHCARE UNITS IN THE HEART AREA 145 10. Cardiovascular surgery service(72) The cardiovascular surgery service is a hierarchical organization of cardio vascular surgery specialists that works in the framework of a tertiary level hospital organization and that is in charge of the prevention, study and tre atment of diseases of the heart, the pericardium, large vessels and periphe ral vascular system. The management of this organization is carried out by a cardiovascular surgery specialist with wide professional knowledge and leadership capacity. Cardiovascular surgery works closely with all the coronary units, unif ying criteria in terms of diagnosis and treatment, optimizing the use of resources and establishing healthcare quality controls and improvement programmes. Likewise, is activity is mutually dependent on the Anaesthesia Service, the Surgical Unit organization and the Diagnosis Department for imagery purposes, especially Angioradiology. In Spain access to postgraduate training to obtain a specialist degree in cardiovascular surgery (CCV in Spanish) is done through the MIR (exa mination to become a resident medical intern) system and after completing a accredited teaching programme. The qualifications in cardiovascular sur gery (CCV) of surgeons from other countries with comparable degrees can be obtained through the Ministry for Health, Social Policy and Equality, on the speciality committee recommendation. The European Board of Thoracic and Cardiovascular Surgeons, a pro posal for a unified European degree in the specialty, was jointly designed and organized by the most important European societies in thoracic and cardiovascular surgery: the European Association for Cardio-Thoracic Sur gery (EACTS), the European Society for Cardiovascular Surgery (ESCVS) and the European Society of Thoracic Surgeons (ESTS). The main goals of this European body have been 1) harmonizing the postgraduate training of new specialists, and 2) being acknowledged and recognized by the different specialists in cardivascular and thoracic surgery in the EU member States. At the moment, the certification by the European Board of Thoracic and Cardiovascular Surgeons has a voluntary nature and is obtained through a single exam for all the countries on the knowledge and skills in the candi dates’ specialty. (72) This chapter is based on the contributions, given for this document on standards and recom mendations, by Joseba Zuazo, Miguel Josa and José Mª Cortina. HEALTHCARE UNITS IN THE HEART AREA 147 10.1. Cardiovascular surgery activity The registration data on the SECTCV activity showed that surgical activity in Spain has been maintained relatively stable, from the year 2001 to the year 2009, with an approximate number of major procedures over 18.000 cases annually. The lack of growth is attributed to the reduction of coronary surgery during this period (25%) due to the use of therapeutic trans-cathe ter coronary techniques, which in Spain have had a higher proportional increase with respect to the appreciable changes in other countries. In contrast to those countries, in Spain valve surgery is still predomi nant. In the year 2008 the distribution by types of surgery showed 29% of coronary surgeries, 41% of valve surgeries, 10% of combined procedures and 8% of aorta procedures. Paediatric surgery represented 9% of the total, without variation during this period. The data for the year 2008 showed a reduction of the number of car diac transplant of 9% during the period.In conjunction to the number of CCV in the year 2008 they were slightly superior to 450 procedures per million inhabitants, a number very inferior to other European countries which move between 600 and 700 procedures per million inhabitants. Despite the stability of the activity volume throughout the last few years, the structural demand has been increasing due to the greater com plexity in patients referred for surgical treatment. Despite continuous war nings of the SECTCV against the increase of cardiovascular surgery servic es, the number of centres with CCV in Spain has grown a lot during the last 10 years, making the activity per centre to be very reduced. Therefore, in the year 2008 the average of major procedures per cen tre was 371 cases. We shall consider an optimum number of procedures to be over 600 cases per centre/year and in Spain only 6 centres reach that number, while many do 200 procedures per centre/year. 600 cases of cardiac surgery in the adult (excluding congenital cardio-pathology) mean, for real frequency, population fields of about 1.5 million inhabitants. The atomiza tion of the activity is an important factor in the increase in costs and the reduction of quality. 10.2. Organization and functioning Services portfolio The CCV covers pre-operation, per-operation and post-operation process in the following pathology groups: 148 REPORTS, STUDIES AND RESEARCH – Acquired anomalies of the heart pericardium and large vessels. – Congenital anomalies of the heart and large vessels. – Thoracic aorta pathology. – Pathology of the supra-aortic trunks. – Circulatory healthcare. – Heart transplant. – Heart-pulmonary transplant. To do this activity it is necessary to carry out indispensable procedures and techniques which are mentioned as follows: – Perfusion and extracorporeal techniques. – Cardio-circulatory stopping and cerebral perfusion techniques. – Perfusion techniques with reduced circuits. – Cardiac surgery techniques without extra-corporeal circulation. – Trans-catheter valve implantation techniques. – Implantation of arterial and venous catheters for monitoring and the establishment of dialysis. – Mechanical healthcare through counter-pulsation balloon. – Circulatory healthcare of short, medium or long duration. – Implantation of an artificial heart. – Respiratory healthcare. – Implantation and extraction of defibrillator pacemakers. – Implantation of defibrillators.Implantation of prosthesis and other endo-vascular mechanisms. – Pulmonary thrombi-endarterectomy. – Surgical ablation of auricular fibrillation. – Cellular regeneration therapy. Organization of cardiovascular surgery Cardiovascular surgery is an organization of specialists of CCV with a hie rarchy, which acts in the framework of a tertiary healthcare centre. The per son responsible for the management is the head of the service, whose fun damental functions are: – To organize professionals to adequately cover the activity of surgery in the different surroundings in which it is developed. – To organize activity protocols in a consensus manner with the rest of the surgeons and CCUs. – To establish areas of special action, naming a responsible member in each one. HEALTHCARE UNITS IN THE HEART AREA 149 – To be responsible for the registration of activity, the analysis of results and quality programs. – To organize the adequate management of patients. – To stimulate basic, clinical investigation among the members of the Service, the publication of studies and the healthcare to scientific forums. – To make sure that the education program fulfils the expectations of the CNE. – To manage the general resources of the service. The person responsible should maintain a level of adequate knowled ge in his area; establish action protocols which should be followed by the rest of the members; participate and leader multi-centre work groups for med by members of the UAAC’s, who are not cardiologists; participate in the SECTCV registers; and leader investigation projects in his areas. The professional structure and the designation of responsible people of inferior rank depends on the capacity of activity and needs for each cen tre. The activity of the cardiovascular surgery members shall be global, that is to say, all members are capable of carry out one of the previously descri bed activities, which permits for a relatively small group of professionals to adequately maintain the selected activity and emergencies at all times. However, it is necessary for some particular activities to be directed by at least one surgeon with a special interest, capacity and dedication and who develops a specific experience in them. Without being exclusive, the desig nation of people responsible in the following areas is very recommendable. – Ischemic cardio-pathology. – Valve repair surgery. – Treatment of aorta pathology. – EndocarditisAuricular fibrillation. – Circulatory healthcare and cardiac transplantIntensive care and hospitalization are. – Registration of data and quality programs. – Teaching. 10.3. Resources in cardiovascular surgery The necessary resources for the development of Cardiovascular Surgery are: 150 REPORTS, STUDIES AND RESEARCH Out-patient consultations Out-patient consultations of CCV are organized in a similar manner and with the same resources as in other cardiology areas, and they have alre ady been described. Surgical activity Operating room characteristics of CCV have been made reference to in chapter 6. From the beginning of anaesthetic induction until the departure of the patient from the operating room, a conventional cardiovascular surgical procedure lasts no less than 4 hours. With the gradual increase of comple xity of patients operated on, the duration of surgical procedures are much more prolonged. To perform an activity of 600 procedures (extra-corporeal circulation and aorto-coronary grafts without extra-corporeal circulation)/year an ave rage duration of 4 hours (for these procedures) and an occupation of 70% for an operating room used 248 days a year, 7 hours a day, two operating rooms dedicated to this end shall be available. Upon the termination of the surgical procedures, the clinical register of the patient should show times used in all phases of the procedure, iden tify the professionals involved in the same and their responsibilities, and include(73) the Surgical Report, the Anaesthesia Report, the Perfusion Report and the Nursing Report. The necessary personnel to perform a cardiovascular procedure inclu de: – A minimum of two surgeons, both CCV specialists. In complex pro cedures three surgeons are necessary, at least two of them specialists in cardiovascular surgery. – At least one anaesthesiology expert with special interest, dedication and preparation in cardiovascular surgery. – At least one anaesthesia support nurse. – At least an instrumentalist nurse with a special preparation and devotion to CVS. – At least one instrumentalist nurse with special preparation and dedication to CCV. (73) See: Bloque Quirúrgico. Estándares y recomendaciones. NHS Agency of Quality. 2009. HEALTHCARE UNITS IN THE HEART AREA 151 – A minimum of one accredited perfusion specialist. In the situation of two simultaneous procedures in two operating rooms, the recom mendation is for three perfusionists, one of which will act as profes sional support. All necessary tools in the operating room are not described as they are, in great part, standard. The list of structures and specific systems for the cardiovascular operating room is detailed in Attachment 13. Post-operative intensive care unit(286) The results of the surgical procedures depend in great measure to the qua lity of post-operative care. The complexity of the evolution of a great num ber of these patients requires the healthcare of highly specialized personnel and, in the measure the healthcare volume advises it, on the support struc ture differentiated from other intensive care units. On the other hand, an important group of low risk patients evolves rapidly, can be ex-tubated early and can be attended to in less specialized units. In our country, many centres do not have available differentiated intensive care and the general units attend to very diverse patients, among them cardiology and cardiovascular post-operatory ones. The critical car diovascular care unit attends the patient with a 2 or 3 level of care, be it car diology or a cardiovascular surgery and would permit synergies between both specialties within the concept of the CCUs. The variety of organizatio nal and post-operatory managerial models of CCV makes it difficult to esta blish a defined model. The availability of intensive post-operation beds depends greatly on the organization and structure of each hospital The gradual increase in the complexity of patients has increased considerably the average stay in an intensive care unit of CCV. It is calculated that the average stay of 4.5 days, so that for an activity of 600 patients of extra-corporeal circulation per year, the CCV would generate a need for 9 intensive care beds. If the CCV service has available a circulatory healthcare activity, car diac transplant, pulmonary endarterectomy etc., the number of beds shall be risen. The rapid, active and efficient post-surgical recuperation programs («Fast Track») can modulate the necessities of beds as well as their distri bution in care levels. The structure, systems and necessary apparatuses for (74) See: Intensive care unit. Estándares y recomendaciones. NHS Agency of Quality. 2010. 152 REPORTS, STUDIES AND RESEARCH the functioning of a unit of these characteristics and for an activity of 600 patients / year are detailed in Attachment 14. Hospitlization(75) The unit of CCV hospitalization has similar characteristic to the rest of multi-valid hospitalization units, necessarily counting on the specific tools detailed in Attachment 15. Support Including offices and conference room. 10.4. Quality in cardiovascular surgery The quality of the activity of Cardiovascular Surgery is not an intuitive and subjective concept, rather an objective and measurable process which per mits the establishment of continuous improvement interventions which benefit the patient and the institution. The quality program is based on a great collective effort of discipline in the documentation of surgical facts and a great reliability in analysis methods. Cardiovascular Surgery is one of pioneer medical disciplines in the development of self-evaluation systems and external auditing of its activity. Internal activity registers All groups shall have a well-designed database which permits the accumu lation of clinical data for all patients evaluated and/or treated. The collec tion of data shall be complete and the facts collected analyzable. The varia bles collected shall have a clear and univocal definition and it is recommen ded that these definitions be adjusted and organized in an identical manner to the other databases. (75) See: Unidad de enfermería de hospitalización polivalente de agudos. Estándares y reco mendaciones. NHS Agency of Quality. 2010. HEALTHCARE UNITS IN THE HEART AREA 153 In Spain, many CVS services already use these databases of basically clinical character. The responsibility for the good functioning and exploita tion of this database falls on the Head of the Service or person responsible for the Unit, who shall impose on the members the necessary documentary discipline to obtain quality registers. It is advisable to name a member of the service or unit as the person responsible for this very important activity. The database used shall include detection of error and absence of data mechanisms, to permit the analytical exploitation of data, their exportation to complex statistical analysis programs, and other registers collaborating in the format which these registers require. Institutional activity registers The majority of centres are developing large internal computerized structu res which permit the accumulation of extensive administrative and clinical information about all patients related to them. These large computerized structures have a great importance for the institution and for daily medical practice, but cannot reach the specificity nor the agility of specialized clini cal databases. Both systems are perfectly complementary and benefit each other mutually. These institutional activity register systems are very impor tant for the CVS quality program and are absolutely necessary to dedicate the same grade of discipline and reliability on the part of CVS members to the quality of information on their patients in those systems. National activity registers Since 1984 the SECTCV hold a voluntary register of activity and raw mor tality not stratified according to risk, with the aim of obtaining reference data allowing to analyse in a very general way the annual evolution of this activity. The bast majority of national CVS services are included in this register, but it must be considered that around 9% of services are not sen ding their annual reports. However, the SECTCV obtains additional information by other means obtaining an error index of around 5% of the surgical activity in Spain. Although this register is not totally complete, it is a very useful acceptable reference for the CVS services in order to compare their activity and mor tality with the global one of the group and in each CVS section, and to find out with more accuracy the raw mortality of CVS in Spain. The SECTCV keeps other activity and result registers active, such as the one of Mechani- 154 REPORTS, STUDIES AND RESEARCH cal Circulatory Assistance, for which the Working Group of this activity is responsible, and the Ablation Register, for which the working group of arrhythmia and cardiac stimulation is responsible. The activities of these groups and others such as the one of Aortic Disease, Valve Repair or Quality analyse joint results and establish criteria and action protocols applicable to the different services of CVS. Internal activity registers. Risk assessment and scoring (Scores) The register of the Society of Thoracic Surgery (STS) Adult Surgery Database, the STS Pediatric Surgery Database, the register of the European Association of Cardiothoracic Surgery (EACTS) in cardiac surgery of the adult and the EACTS Congenital Data in congenital cardiac surgery. These registers have accumulated data from carious hundreds of thousands of patients in the USA, and Europe permitting them to carry out studies based on the great volume of activity. The analysis of these patients characteristics in relation to the results obtained, has permitted the creation of risk punc tuations, the stratification of surgical results according to risk level and the creation of risk prediction charts (Scores). The EACTC or EuroScore in the most used punctuation in Europe.The SECTCV has created and sponsored a quality work group and has named the person responsible for this group. The SECTCV gathers the reports sent to all the Spanish participating centres which, once encrypted and accumulated, are sent to the European Register. At the same time, this group responds to the SECTCV with a comparative evaluation of activity and results according to global figures obtained in Europe, which are sent to different services. All the process is carried out in conditions of maximum confidentiality. On the other hand, the progressive accumulation of patients permits a gradual improvement in risk punctuations. Each service can study the observed mortality results adjusted to risk in each surgery group and compare them with those expected. Evidently, the relation between one and another shouldn’t exceed the unit and it is very advisable to obtain results under 1. Results superior to 1 should be a moti ve for the introduction of improvement mechanisms. Participation is volun tary and in Spain about 8 centres do it every year. The participation of the CCV services in this type of programs is highly recommended and shall be considered as an indispensable condition for the accreditation of a teaching centre.The importance of the adaptation of the rapeutic indication and rigorous analysis of results is clearly illustrated in HEALTHCARE UNITS IN THE HEART AREA 155 the last report of the European Register of Cardiac Surgery in the Adult.The last report of the European Register in the year 2010 includes the analysis of data from more than a million patients, among them the 16.629 patients send by 12 Spanish centres. The number of participating Spanish centres has been on the increase progressively and their geographic distribution is extensive, and although the present volume is still low, the results can be considered a reference, although restricted to the sample. It shall be mentioned that the quality of the data sent by the Spanish centres is of the best in the European register.The results for Spain are being analy sed now, but there is a report available including interesting data regarding coronary surgery, isolated in our country. A surprising fact which this report shows is that the proportion of coronary surgery over the total volume of cardiac surgery in Spanish cen tres is the lowest in Europe, with a difference of 30% with respect to nor thern and central European countries and 25% with respect to the group of countries in southern Europe. These marked differences suggest that the therapeutic attitude in Spanish centres with respect to isolated coronary surgery is very different from that of the countries in the rest of Europe, including those in the same area, with similar environmental and social surroundings. Another outstanding fact from the European report is that the avera ge EuroSCORE of patients operated on in 12 Spanish centres is, with a great difference, among the highest in Europe. This is a determining factor in the evaluation of the results of coronary surgery in Spanish centres, which show in this report a crude mortality superior to the European average, while mortality adjusted to risk is inferior to said average. In contrast to some postulations based on the crude mortality published annually by the SECTCV, the quality of the coronary surgery in those Spanish centres is similar or even better to that of the rest of European countries. The actualized and rigorous knowledge of the results and their strati fication by risk shall be a fundamental tool in internal and external auditing, not only of the activity of the Cardiac Surgery Services, but of all activities developed within the Area of the Heart. Quality indexes The CCV service or unit shall maintain quality indexes in different phases of the activity which permit the evaluation of the functioning of areas and structures. The indexes shall remain registered in a computerized program and analyzed by pre-fixed periods. The most common are stated: 156 REPORTS, STUDIES AND RESEARCH – Patient management. Cancellations and delays in surgery (Inferior to 10%. Indicate causes). – Surgical process: Change of planned procedure (Inferior to 10%. unexpected finding; per-operation complication, error in the initial procedure). – Post-operation evolution. – Ventilation more than 48 hours. – PneumoniaAcute renal failure. – Neurological alteration which prolongs stay. – Self-ex-tubation. – Aspiration. – Re-operation due to bleeding or cloggingInfection of the woundIn fected catheter. – Release with adequate appointments and medication. – Mortality. A situation which shall always be associated to evaluation in the mortality session.Request index and acceptance of post-mor tem study. – Mortality Sessions. The mortality sessions are absolutely necessary in a quality program. The post-mortem study shall be requested in all deceased patients. – EuroScore. A relation between observed and expected mortality of «1» or inferior to «1» in the analysis of global results or any other group of surgery. Numbers superior to the unit shall initiate analysis and improvement processes. Improvement actions Confronted with any unsatisfactory quality index it shall be established that corrective actions will be placed into action, in which manner the effects of these actions are to be documented and in what time in the future a new evaluation will be carried out. If the quality indexes are satisfactory, new quality objectives will be established at a higher level for the following period. Professional accreditation The cardiovascular surgeons shall have and accredit degrees in Medicine and Surgery and the degree in the Speciality of Cardiovascular Surgery. Post-graduate teaching in the CCV services or units can only be performed HEALTHCARE UNITS IN THE HEART AREA 157 under accreditation of the MSPSI. It is recommended that all members be accredited by the European Board of Cardiothoracic Surgery. It is recom mended that surgeons be members of the SECTCV and can show their par ticipation and activity in the society conferences and other forums sponso red by it. The Head of the Service shall stimulate the participation in the EACTS. Institutional accreditation The EACTS has established criteria for the voluntary accreditation of CCV services. The accreditation has a validity of 5 years, after which it shall be renewed. The accreditation of a service is determined following the evalua tion and recommendation carried out «in situ» by an evaluating group designated by the EACTS. The process is paid for by the institution. At pres ent time there are only two accredited services in Spain and another in the process of accreditation. The quality program in CCV shall include and fulfil the following requirements: – An adequate volume and distribution of groups of patients. – A basis for the collection of reliable data. It is advisable to use one of the collection systems at present in use in Spain. – Participation in a register of activity and collective results. The regis ter of the EACTS is advisable. – Results adjusted to calculable risk by EuroScore. – Global satisfactory EuroScore and in all groups of patients. – Well structured mortality sessions. – Quality indexes and improvement mechanisms. – Professional accreditation of all its members. – Teaching accreditation of the service by the MSPSI. 158 REPORTS, STUDIES AND RESEARCH 11. Physical structure of the healthcare units of the cardiology area In this chapter the criteria and recommendations referring to the structural and functional conditions of the UAAC’s are developed with reference to the zones which are specific to the same and therefore are not shared with other functional units of the hospital, and which have not been included in more extensive functional units such as, emergency, multi-service hospital ization, critical/intensive care, surgical block and rehabilitation, whose char acteristics are treated in other documents of standards and recommenda tions. In this chapter a brief review of these units will be done making ref erence to those specific points which apply to the Area of the Heart.Cardi ological healthcare is given, apart from in the specific imaging and inter vention offices (hemodynamics / coronary-graph and electrophysiology), The zones which are considered to be specific to the Area of the Heart are: – Zone for access and receptions areas. – Zone for out-patient consultations. – Zone for exploration offices for central functions. – Zone for hemodynamics / Intervention / catheterization laboratory. – Zone for the medical day hospital. – Personnel zone. The adopted structure shall respond, in each case, to the functions, and to organization and functioning criteria, established in the functional program. The whole of the specific zones of the UAAAC is located within the ambulatory area of the hospital in a place which serves ambulatory patients as well as in-patients, and which, due to the activity developed in it, as well as the very fact of constituting the nucleus of the diagnosis and treatment of the Area of the Heart, is the place in where the work zone for professionals of that area is included. 11.1. Functional program The functional program shall establish the size of the different zones and physical resources which are integrated in the CCUs’s, through the analysis of the different components of the offer and demand, which include: HEALTHCARE UNITS IN THE HEART AREA 159 – Demographic analysis of the health area to be attended to, or the market study for private establishments. This demographic study shall consider population projection for about 10 years. – The study of the demand for resources established in the roster of services of the different healthcare modalities. The study of person nel needs and equipment of the Unit attending to the demand, pre vious activity and the roster of services previously defined. – Description of the organization and functioning of the unit.Descrip tion of the healthcare process (the means of access to the patients, the transit within the unit, the departure alternative, etc.), and the functional relations with the rest of the surrounding services and units. Dimensioning of resources of the unit. – Analysis of other factors which can affect the demand: hospital patients, functioning and dimensioning of the surgical block regime, seasonal variations in population, location of the hospital in relation to infrastructures, transportation and existence of regional catastro phe plans defined by civil protection. – Analysis of space necessities for different users of the unit. 11.2. Space relationship with other hospital units. Location within the hospital The UAC should maintain a space relationship of proximity to other hospi tal assistance units, which should be produced through the internal circula tion destined for in-bed patients, personnel and supplies. A high level of proximity (preferably at the same level) between the hemodynamics zone and the intensive care unit and surgical block shall exist. At the same time, the UAC shall have good internal space relationship with emergency, radio-diagnosis, multi-service hospitalization, as well as with rehabilitation (cardiac physiotherapy) and pharmacy. 11.3. Specific physical resources of the UAC The physical resources of the different units can be shared or exlusive for any one of them, according to the characteristic and size, defined in the functional program, and the space location of each one of the zones.The integrated location of the different zones of the area, located between exter nal (ambulatory patients and accompanying people) and internal (in patients, professionals and supplies) circulation. 160 REPORTS, STUDIES AND RESEARCH The area oriented to the patient will tend to integrate in a same phys ical area the different resources which integrate the unit, especially those with relation to reception, consults and special central exploration offices. The integration of the different zones of the area permits the concentration of all necessary resources for its organization and functioning and enables the concentrated location of the professionals of the same. The space localization of the unit in the hospital shall consider health care needs for ambulatory as well as in-patients, maintaining a relation of proximity (which is desirably resolved at the same level) in the case of hemodynamics, intensive care and the surgical block. The progressive extension of the roster of services in the hospital in which the availability of reserve space has been unforeseen for the specific resources which they entail, in the same zone, has determined different solu tion which affect the configuration and level of integration of the different zones which make up part of the area. The list with the locales of each one of the zones of the Area of the Heart is expressed in Chart 11.1. The basic characteristic for each one of the locales which integrate it are established for each zone as follows, establishing recommendations con cerning the diverse aspects related to functional and environmental condi tions which shall be required in relation to the established functions and cri teria for organization and functioning. These recommendations are applica ble to new units as well as interventions to functioning units. HEALTHCARE UNITS IN THE HEART AREA 161 162 REPORTS, STUDIES AND RESEARCH Zone for access and receptions areas This zone is destined to the development of resources destined to relatives and visitors of ambulatory patients who access the hospital through the gen eral access area of the ambulatory hospital, and through external circulation of the same. HEALTHCARE UNITS IN THE HEART AREA 163 Reception, appointments and information In the access to the unit, a counter and an administrative work zone, which serves for the reception of ambulatory patients is available. Alongside the access, the availability of a space for wheelchairs is rec ommended. Waiting room for outpatients / paedeatric waiting room, public toilets From the vestibule of access to the unit there will bean access to the waiting room for relatives, in whose proximity will be found the nucleus of public restrooms, at least one of which shall be adapted for the use of invalid peo ple in wheelchairs. It is recommended that the sitting room have natural illumination, sized according to programmed activity, installation for a water fountain, etc. Cardiac patients shall have a different sitting room with a specific rest room containing a zone which permits baby changing and the parking of strollers. Information office At the same time, in the surroundings of the access to the unit there shall be an information office, which is set up with the objective of holding inter- 164 REPORTS, STUDIES AND RESEARCH views with relatives and/or patients and to educate in relation to care and healthcare to the patient at home, with adequate conditions of privacy. The furniture of this office shall be warm, with comfortable seats, and a residential atmosphere. Consultation zone The access and reception zone defined, serves for the consultation zone, as well as, generally for the zone of functional central explorations, so the con sultations remain associated to the exploration offices without a delimited zoning. In this case, which is recommended in general, it is necessary to locate the heart area so that it permit access to ambulatory patients as well as in-patients. In this situation, the consultations locales are found in the closest external circulation zone and the central examinations offices, associated to the internal circulation of the hospital. This solution permits, at the same time, the availability of a series of locales (clean closet for pharmacy and fungible material, cleaning job, dirty job, bed-clothes storage room, equipment storage room, rest and dressing rooms for personnel) shared between the consultation zone and the central functional examination offices. HEALTHCARE UNITS IN THE HEART AREA 165 Multi-Service consultation The locales of consultation and exploration should be of a multi-service character: The consultation offices should have a minimum size of 3.30 by 5.50 metres (18.5 useful m2), with two areas, office and consultation, and explo ration. The consultation offices shall have an installation for oxygen and vac uum. The consultation offices shall have a zone for hand washing and space for the storage of material.One consultation office shall be adapted for the healthcare to paediatric patients. Waiting room According to the number of consultation locales (and central functional exploration offices of the Unit), small locales are recommended for the stay of patients associated to the consultations. Nursing consultation With a work counter and space for fungible and pharmaceutical material, linked to the consultation locales.The nursing consultation space is the cen tre of communications of the zone, necessarily having the communication infrastructure, as well as the terminal for the pneumatic transport installa tion.There shall be located in this consultation a space for the resuscitation cart (defibrillator). This equipment shall be located in a visible place, with out obstacles for its transfer through the Unit. Zone for special central exploration offices In this zone, non-invasive explorations are carried out, on ambulatory as well as hospitalized patients, so it is recommended that it be found in the same physical space as the external consultation zone and share with it, the reception and admission to the Unit of the Heart zone, so that human (sec retarial and administrative work) and physical (waiting room, information office….) can be shared. 166 REPORTS, STUDIES AND RESEARCH This localization permits the sharing of many of the necessary resources and support for the functioning of the zone, as well as to connect the internal and external circulation of the hospital. At the same time, it is recommended that this zone of Central Func tional Exploration Offices of the Heart Unit be placed in a close location, adjacent to the Hemodynamics / Intervention / Catheterization Laboratory. This relation of proximity permits the concentration of the resources of the Unit, sharing the resources of the Day Hospital, as well as other support and personnel resources. And, mainly, it permits the grouping of all the neces sary resources for the healthcare to patients who find physical and profes sional resources related to their pathology in the same place in the hospital. In the zone of Central Functional Exploration Offices diverse analysis of patient cardio-respiratory functions are performed such as: ambulatory monitoring of blood pressure; stress tests, analysis of implantable apparatus, echo-cardiographs (trans-thoracic, trans-oesophagus, 3-D, stress and con trast), echo-cardiograms…. All the patient exploration locales shall have a space and installation for hand washing and for the storage of material. At the same time, the totality of the exploration locales shall have a centralized installation for medicinal gasses, oxygen and vacuum. The cleaning of the rooms shall be intense so the surface materials (walls, floors, ceilings, furniture) shall be hygienic and easily cleanable. All the rooms shall have an individual control over the climate instal lation.Some of the exploration rooms shall be prepared for the healthcare to children who shall be able to be accompanied by their parents while the exploration is performed. HEALTHCARE UNITS IN THE HEART AREA 167 168 REPORTS, STUDIES AND RESEARCH Echocardiography The room shall permit the stay and movement of the ambulatory as well as bedded patient, with the possibility of being accompanied, with space for an echo-cardiograph (trans-thoracic, trans-oesophagus, 3-D, stress and con trast) and in the case may be, a cardiologist and an echo-cardiograph tech nician. At the same time, space for a portable echo-cardiograph shall exist.There shall be enough space for the patient to be accessible on all four sides of the bed or chair. For the performance of a stress and trans-oesoph agus echo-cardiogram, additional equipment is required (pulsioximetre for the measurement of the oxygen level, storage of probes….). In this case, the movement of the chair shall permit the downward inclination of the upper part to prevent the sedated patient from vomiting Conventional trans-thoracic echo-cardiography (ETT) The following specifications for conventional trans-thoracic echo-cardio graph rooms shall be available: – Rooms with adequate space for multi-service explorations for ambulatory as well as bedded patients. – A minimum useful area of 20 m2 (with the smaller side not inferior to 3.6 metres) is recommended, with two cabins with hangers for the patient’s clothes, which serve as a dressing room, and a place for the deposit of the patient’s belongings (purses, clinical documentation, etc.). – Installation of medicinal gas and vacuum sockets which fulfil safety specifications demanded by legislation. – The rooms shall have a climate and ventilation system. – A gurney adjustable in height, inclination of headboard. – Movable and fixed perfusion system stands on the exploration gur ney. – The chair for the person performing the exploration shall be ergo nomical and adaptable in height, providing comfortable explo rations. – Wide doors and accesses which permit a more than wide enough space for beds and material (IV stands, consoles, respirators…). – A width of 1.20 m. in the case of one door and 1.60 m. for a double leaf door. – Electric sockets and digital connectors dedicated to the echo-car diograph system. HEALTHCARE UNITS IN THE HEART AREA 169 – Curtains and/or screens to assure privacy. – Sphingomanometers. – Sink. Trans-oesophagus. Echo-Cardiography (ETE) For the performance of an ETE it is preferable to have larger rooms than the conventional trans-thoracic echo-cardiograph. Besides this, the labora tories which perform trans-oesophagus studies, in which sedation is usually used, shall have installations which permit for the observation and recuper ation of those patients. The average duration of a trans-oesophagus study shall be calculated at 30-45 minutes. The trans-oesophagus echo-cardiograph of paediatric patients requires general anaesthesia, requiring a room with oxygen, vacu um and nitrose oxide installations. On the occasion of this type of exploration in paediatric patients, it shall be performed in the catheterization laboratory room.It is recommend ed that these locales have a useful area of 28 m2 (with the smaller side not interior to 4.5 metres). The room should serve ambulatory as well as hospi talized patients. Beside the aforementioned standard characteristics, the work-posts where ETE is performed requires the following additional installations: – Electrocardiograph. – Non-invasive monitoring of arterial pressure. – Pulse oximetreSecretion aspiration system. – Centralized oxygen installation. – Advanced cardio-pulmonary reanimation. – Locked cupboard for drugs and pharmaceutical registration sys temA means of rapid notice (telephone, inter-phone)A large sink for the washing of trans-oesophagus probes. – Disinfection traysSystem of verification of electrical leaks in the ETE probes. – Exhaust fan to prevent the accumulation of gases emanated from the solutions used for the disinfection of the probes. Stress echocardiograph The stress echocardiography can be carried out with stress (treadmills for marching or bicycles) or through pharmacological stress. Although the dif- 170 REPORTS, STUDIES AND RESEARCH ferent modalities of stress have the objective of the induction of regional movement abnormalities to the wall which are produced with myo-cardiac ischemia, the tests differ with respect to patient preparation, protocols and equipment. The dimensions of the room are similar to those of the trans-oesopha gus echo-cardiograph, and serve at the same time for ambulatory and hos pitalized patients. Besides the standard characteristics, the work posts where the stress echo-cardiograph is performed require the following additional installa tions: – High level echo-cardiograph machine with software for the study of incorporated stress. – Acquisition system for digital image.12 referral electro-cardiogram. – Non-invasive monitoring of arterial pressureErgonometry (tread mill / bicycle). – Continuous infusion pumps for the administration of pharmaceuti cals, IV. – Emergency equipment. – Peripheral catheters, syringes, infusion pumps, etc…stress pharma ceuticals (dobutamin, dipiridomol…) and other agents. Atropine, Aminophiline, echo-cardiograph contrasts, etc. The average duration of the stress study with exercise shall be calcu lated at 45 minutes and the stress study with pharmaceuticals at 60 minutes. Recuperation room For examinations requiring the patient to be sedated (transesophageal echocardiography). This room, with an oxygen and vacuum installation, must be linked to the echocardiography examination rooms and nearby the area’s nurse station. Ergometry This room is destined for the ambulatory patient and should cover the pos sibility that he be accompanied, and attended to by two physiologists and, if the case may be, a cardiologist Surrounding the patient there should be enough space for him to be attended to. There must be enough space around the patient to be treated. The room is equipped with an ECG installed on a portable cart, a sphingo- HEALTHCARE UNITS IN THE HEART AREA 171 manometer for the measurement of blood pressure, as well as a work station equipped with a computer. At the same time, it shall have equipment for stress tests, bicycle or treadmill for racing. Electrocardiograms (ECG) Each room shall be capable of attending to one patient who can be accom panied and attended to by one physiologist and occasionally by a cardiolo gist. As in the rest of the exploration rooms, the dimensions of the room and the elements of access shall be designed for the use by ambulatory as well as bedded patients. Each room shall have at least one cabin to facilitate the preparation of the patient. In the case of having a common room for the performance of ECG, the patients shall have adequate privacy during the performance of the test. Holter In this room ambulatory holter patients are installed and the equipment for the recording of ECG and blood pressure for 24 hours. The room shall have space for the storage of portable equipment. Records room Equipped for the analysis of explorations (Holter, echo-cardiograph….), and computers. According to the organization and space disposition of the different zones of the Unit, and especially the Personnel Zone, the records room shall be located in this zone. Room for analysis of implantable mechanisms With installation and equipment which permit the analysis and program ming of implantable mechanisms in patients. The room shall have a chair to accommodate the patient, which shall be accessible on all sides to professionals and equipment. 172 REPORTS, STUDIES AND RESEARCH Nursing control The central functional exploration offices zone shall have a control post for nursing personnel to work, which will be located in the central zone with respect to the exploration locales of the patients, to minimize routes and facilitate the vision and rapid access to the patients with urgent healthcare needs. All patients can require to be accessed by RCP equipment with defib rillator, as well as oxygen and vacuum installation. This equipment shall be located in a defined space and accessible to the nurse station.At the same time, the patients can require the supplying of medicinal gases, oxygen and vacuum, for which it is necessary that all locales (consultations, offices, hos pitalized patient waiting rooms) in which a patient is attended to must have centralized medicinal gas, oxygen and vacuum installation. The control post will have a counter with a surface for personnel work and communication equipment installation, including the central reception of calls to the nurse and space for the storage of work material, as well as a personnel work zone, which will have a clinical station for the access to the hospital information system and the work with the computerized clinical record. Next to the personnel work counter a terminal for the pneumatic transport system of samples and documents, as well as diverse alarms and an installation panel are located. Associated to the counter and work zone of the control post there are different support locales for the functioning of the personnel of the zone: clean closet, hospitalized patient waiting room, patient recuperation room, dirty closet,… Clean closet In the room linked to that counter zone and personnel work zone, there is a clean closet with a work zone for the preparation of clean material, sink, refrigerator for clinical use, cupboards, automatic medicine dispensers and fungible material. This room serves for the storage under safety conditions (refrigerator and freezer) of medicine and clean and sterile therapeutic material. The shelves and material trays should be separated enough from the floor to permit the easy cleaning of the same. HEALTHCARE UNITS IN THE HEART AREA 173 Hospitalized patient waiting room For the stay of the bedded hospitalized patient, before the performance of a functional exploration in this zone. It can also serve for patient recuperation after an exploration, which in general is resolved in the medical day hospital zone, which shall be located in a zone nearby which is connected to through internal hospital circulation. This room shall be located in a a place within the internal circulation office zone, near the nurse station. It shall have an oxygen and vacuum installation. Fungible material storage room Space for the storage supplies for the functioning of the zone. Linen warehouse Like the rest of the material, the size and characteristics of the clean clothes storage room depends on the policy for storage and management, and the frequency of distribution. Normally it is carried out on carts which are peri odically replaced. Equipment warehouse / workshop It is necessary to have a room with ample access for the storage of equip ment, pacemakers and portable equipment. The room shall be equipped with open shelves as well as a free space for large equipment. The room shall have electrical sockets to permit the recharging of equipment batteries. Electrical sockets at a height which prevent professionals having to bend over are recommended. The room shall have a small workshop table to enable the service technician to perform repairs which can be done in the room or calibrations of material, as well as a file for the follow-up of mate rial incidents. Cleaning closet This room serves for support to the daily activity of the cleaning service.The room shall have a sink and a counter, space for mobile equipment storage and cleaning material for rooms and zone equipment. 174 REPORTS, STUDIES AND RESEARCH Soiled closet and waste classification The dirty job should be located next to the nurse station, and will have enough space for different containers to be located which make the advanced classification of clinical, infectious and urban waste possible. It shall have a clinical sink and tip. Personnel toilets and dressing rooms The locales destined to rest and dressing rooms for professionals in the zone, are located in a place near the access by professionals to the zone through internal circulation of the hospital.Their size will be in accordance with the number of rooms and the type of programmed explorations. Interventional procedures area (hemodynamics / electrophysiology) This unit should be located in the medical day hospital zone with which it can share all its resources: reception, patient dressing room, waiting rooms, and patient recuperation rooms.Ideally, this zone shall be located next to the rest of the zones which integrate t he cardiology area, sharing locales and human resources, facilitating the healthcare to patients and concentrating personnel and equipment resources. In this zone, ambulatory as well as in-patients are attended to, so that like with the whole of the area, it can be available between external and internal hospital circulations. This zone can have good space relations (through internal hospital cir culation) with the intensive care unit, surgical block (cardiac surgery), Emergency room, as well as with multi-service hospitalization units. The relation with the hospitalization units serves to assure a greater perform ance of activity in the zone, since the in-patients in the multi-service hospi talization units do not require urgent healthcare in this zone. In this zone exploration, diagnostic and treatment work is carried out, which require invasive techniques, and which include, among others, cardio version, coronary angio-graph, electrophysiology studies, percutaneous coronary interventions, ablations through radio-frequency, closing of auric ular and ventricular wall defects, mitral valve-plasty, insertion of complex implantable devices. HEALTHCARE UNITS IN THE HEART AREA 175 176 REPORTS, STUDIES AND RESEARCH Hemodynamics room / electrophysiology room The existence of ideally at least one room dedicated to hemodynamics and one room dedicated to electrophysiology is recommended. In the case of the volume not justifying it, the existence of a multi-serv ice room (hemodynamics / electrophysiology) can be considered. It is rec ommended that the size of the room be at least 7.5 x 6.0 metres (45 m2 of useful area). These dimensions are justified by the occupation of profes sionals in the room (about 6 people) and the equipment which includes a digital angio-graph (normally installed over a foundation), installation of gases (oxygen, medicinal air, vacuum, anaesthetic gases) and other technical devices (electrical sockets) which are installed in towers with articulate arms, fixed to the ceiling.In function of the type of intervention that is per formed, the required room sizes can rise. In the case of electrophysiological studies and ablations through radio frequency, more teams of professionals are needed, more control monitors (up to 6) and complementary equipment, so the recommended dimensions for the room are 7.5 x 8.0 metres (60 m2 of useful area).From the ceiling are also hung monitors which show in actual time the intervention which is being performed on the patient. This group of monitors (about 4) shall be situated in a manner so they can be adequately observed by the professionals without impeding access to the field around the patient. It is recommended that the free height of the room be not inferior to 3.0 metres.The position of the patient shall permit the movement of the radio-diagnostic equipment arch with iso-centric gyra tion) as well as access to the patient by the professionals in the surrounding field.There are, at the same time, other devices and equipment necessary for the intervention which are normally available on portable carts (contrast means injector), as well as other material (medicine, catheters,….) which are placed in closed cupboards in the room. There are also computers (one for nursing) which can be located with in the room and/or in the control room of the same. Other material which shall be located in the room are, the stop cart (defibrillator monitor and trans-cutaneous electrodes placed at the head board of the patient), in-tubation systems (laryngoscope and tubes), oxygen application, ventilation systems, aspiration catheters, as well as the possibil ity of including an electro-cardiograph and echo-cardiograph machines. The use of radio-diagnostic equipment implies the need for protection from ionic radiations generated, which normally is resolved through the lead plating of all the surfaces in the room. It is necessary for the electrical in-put of the radiological and poly graph equipment be independent, with exclusive circuits for that equip ment, having the pertinent insulation. HEALTHCARE UNITS IN THE HEART AREA 177 The room has the technical characteristics of an operating room (see the document of Standards and Recommendations relative to the Surgical Block Unit). At the same time the observations and recommendations con tained in section 6.1.1, 4 (Implications of circulation in the interior of the surgical block and ventilation of the operating room for the control of noso comial infection»), corresponding to said document, which affect the designs with circulation segregation, are to be applied. Hybrid operating room The term «hybrid operating room» indicates that operating room in which the cardiologic radiology imaging equipment is integrated, so that radiolo gy and vascular surgical interventions prove to be appropriate. In theory it permits the development of new therapy techniques, and a greater safety for the patient in this type of interventions which incorporate multi-disciplinary teams of cardiologists, cardiac surgeons, vascular surgeons and radiology interventionists. In particular, it permits attending to an emergency or com plication during a vascular catheterization treatment through the perform ance of a surgical intervention. In reality, the hybrid operating room is an operating room with a cardiac catheterization laboratory integrated. At the same time, this solution makes possible the post-operation therapeutic supervision. 178 REPORTS, STUDIES AND RESEARCH The integration of the imaging equipment implies the synchronized and automatic functioning of the same with the surgical table and shall have an adjustable height as well as a carbon fibre board, without metallic elements, for the performance of radiological explorations. The imaging equipment shall be suspended from the ceiling through a spe cific structure so that it facilitates the movement of the same for the length of the operating room. This structure shall be compatible with the rest of the elements (surgery and anaesthesia towers, surgical lamps, imaging screens, general illumination of the room, installation of laminar flow if the case may be, etc.) which are located in the ceiling of the operating room. The most common imaging equipment in the hybrid operating room, is the angio-graph, although it can be equipped with a computerized tomo-graph or magnetic resonance. The first hybrid operating room installed 10 years ago in Switzerland, still functioning, integrated a fixed CT and angio-graph, with a surgical table which would move between both pieces of equipment, situated at the extremes of the longitudinal axis of the same. HEALTHCARE UNITS IN THE HEART AREA 179 The hybrid operating room is located in the general surgery block of the hospital sharing the general resources of the same. The hybrid operating room requires locales with specific and differentiated characteristics with respect to the general operating room. In particular, it shall have the fol lowing locales and useful areas, integrated in the same zone: – – – – – – Operating room: 60-70 m2. 70 m2 Imagery equipment control room: 20 m2. Technical Room: 10 m2. Personnel preparation (hand washing): 8 m2. Patient access and preparation: 12 m2. Sterile material storage: 10 m2. The minimum free height of the operating room shall not be inferior to 3.00 metres (in accordance with the imaging equipment to be installed), with a minimum height of a false ceiling of 1.2 m. There isn’t enough information available to evaluate the relation between cost and profit of these structures in comparison to the more tra ditional solution (hemodynamics room and operating room). Control room The intervention rooms will be communicated visually with the control room through a leaded glass window. Said window located at the smallest side of the intervention room, in front of the patient’s table, on the opposite side of the radiology equipment. 180 REPORTS, STUDIES AND RESEARCH From this room the radiology system of the intervention room is con trolled, being equipped with at least two work stations. The locales can be shared by two intervention rooms. The control room shall have an independent access from that of the room. Minor cardiac procedure room In this type of rooms, procedures can be performed in a safe environment, in which the risk of infection is low and the recuperation of the patient is short. At the same time, it can be an alternative space to the interventions rooms in which procedures which are not complex, such as the implantation of some devices, can be performed. It is recommended that the dimensions of the room for this type of procedures not be inferior to 6.5 x 4.5 metres (useful area of 29.95 m2). It shall be capable of housing portable radiology equipment, simple (arch), as well as monitors, material carts for the carrying out of surgical procedures, etc. The room shall have a centralized installation for medicinal gases (oxygen and vacuum), anaesthetic gases and electrical sockets (normally resolved in towers with articulated arms affixed to the ceiling), as well as radiological protection against ionic radiations. The location of the room with these characteristics in the UAAC zone permits the sharing of the rest of physical and human resources which the intervention has: patient preparation and recuperation room, personnel preparation, personnel dressing room, sterile material storage, dirty closet, etc. Personnel preparation The personnel access to each intervention room requires having a previous personnel preparation zone (hand washing), located in the proximity of the local destined for personnel dressing and rest rooms. This room shall have a minimum of three water sources per interven tion room, with automatic action surgical faucets, antiseptic dispensers, hand dryer and clock. At the same time, there shall be available a space for the storage of caps and masks, as well as the collection of paper wrapping.It is desirable to have a window (with leaded glass) above the intervention room. HEALTHCARE UNITS IN THE HEART AREA 181 Sterile storage room The room for the depositing of sterile material, surgical tools, devices and fungible material. It shall have positive pressure with a climate control system with absolute filters. A space for anaesthesia material is, at the same time, required. This storage room will be situated in a zone near the intervention room. Equipment warehouse / workshop For the localization of portable equipment. Dirty closet and waste classification It is recommended that this room be located in direct connection with the intervention room. Locale for the deposit of dirty clothes and waste classification, to be transported by means of carts and containers distributed by the waste man agement system of the hospital. The room shall have a water source and enough space for advanced waste classification. Technical equipment room Locale with climate control for the housing of transformers, uninterrupted feeding systems, generators and central unit of the digitalization system. The spaces for the climate control equipment for the zone shall be located in the exterior of the floor (fro example on the roof) and the closest to the rooms it serves. Technical facilities room Air-conditioned, to locate the transformers, uninterrupted power supply systems, generators and central digitalization system unit.Shall be located in the intervention room and isolated from radiation. So that the healthcare 182 REPORTS, STUDIES AND RESEARCH activity not be affected by periodical maintenance work on the equipment and the functioning of these not reduce environmental quality to the unit. The result of the work in intervention rooms is the radiological image, which is filed to permit later analysis and transmission. At present, it is understood that the acquisitions, filing and transmis sion systems of the image shall be digital. The standard DICOM 3.0 defined the physical and logical format to the exchanging of data (patient images and data) between the different equipment, with independence to their manufacturers. The filing of digital images in servers connected to work stations or terminals is recommended, which permits a rapid access and quality, enabling direct communication with other units and healthcare centres. Preparation / Patient recuperation room There shall be a room for patients’ preparation, and, if the case may be, recuperation, although this is normally carried out in the Medical Day Hos pital of the Heart Unit. This room should be located in the proximity of the access to inter vention rooms and alongside the nurse station It should have a centralized oxygen and vacuum installation. It should have an oxygen and vacuum installation. Waiting room for hospitalized patient / recuperation A room is required for the holding of hospitalized patients and, if the case may be, recuperation after an intervention. It shall located in a space con tiguous to the nurse station of te zone, and have a centralized oxygen and vacuum installation. Each post shall have a space for the placement of a monitor. Nursing control From the nurse station post the reception and continuous observation of the intervention zone is carried out. It shall be located in the proximity of the preparation and recuperation rooms of the patients after an intervention, preferably with a certain amount of privacy between posts, as well as having a specific space for paediatric patients. HEALTHCARE UNITS IN THE HEART AREA 183 The control post shall have a telecommunications centre, pneumatic tube for samples, central alarm system for the zone and specific space for the stop cart. Clean closet in the room linked to that counter zone and personnel work zone, there is a clean closet with a work zone for the preparation of clean material, sink, refrigerator for clinical use, cupboards, automatic med icine dispensers and fungible material. This room serves for the storage under safety conditions (refrigerator and freezer) of medicine and clean and sterile therapeutic material.The shelves and material trays should be separated enough from the floor to permit the easy cleaning of the same. Cleaning closet the local for the storage of cleaning tools and products. With a sink and tip. Medical work / Report room Open room for the situation of various personnel work posts and an area, for the analysis, interpretation and valuing of images, equipped with voice and data terminals. It shall have, at the same time, a small meeting area.This room shall have a digital work station which permits the visualization of images obtained in the interventions rooms. Doctor’s office Office for the writing up of reports after interventions, with computer and telematic connections. Multi-Service meeting room Multipurpose room equipped with IT and data transmission services.Multi service room with enough space for the holding of clinical sessions, teach ing, formation, residents, with equipment which permits the application of tele-medicine (video-conference, imaging connection to intervention, teach ing rooms, etc.). Living room / room for snacks for the staff. Locale for the resting of the personnel, equipped with a small space for the conservation and preparation of light food and drinks. It includes hav ing a sink and a small storage space. 184 REPORTS, STUDIES AND RESEARCH Personnel restroom and dressing roomsLocales destined for rest and dressing rooms for the professional teams of the zone, situated in the zone next to the personnel preparation room connect to the intervention room. Its size will be according to the number of rooms and the type of pro grammed interventions. Medical day hospital zone The functions and structural characteristic of the medical day hospital are referred to in the document «Standards and Recommendation: Medical Day Hospital Unit (HdM)», published (2008) by the Ministry of Health. In accordance with the foreseen work burden in the functional pro gram, this area can be sued specifically for the heart unit, supposition con sidered within and therefore developed in a complete form. The medical day hospital shall be located in an area near the CCUs healthcare resources, especially in the intervention zone. Iin the case that it be located in a space associated to the same, it can share physical and human resources, facilitating the patients of the unit. This area shall have an access for ambulatory patients differentiated from hospitalized patients, personnel, services and supplies. The locales which integrate this area of the unit are: HEALTHCARE UNITS IN THE HEART AREA 185 186 REPORTS, STUDIES AND RESEARCH Reception and access This premise will incorporate the necessary space for the healthcare to the patient and the people accompanying him (a certain grade of privacy shall be kept in mind) during the admissions process in which personal data, determination of appointments, organization of lists and foreseeing of errors, communications with patients, etc. area carried out.Administrative admission procedures for the patient, if necessary, are also carried out. The administrative area will have the necessary equipment to efficiently devel op its activity (computing, e-mail, telephones, fax, answering machine for after working hours) and prepare a space to keep specific documentation: protocols, information brochures, etc. The reception counter will be designed in a manner which makes it accessible from the main entrance and easily located by patients and people accompanying them, and, that reception personnel can observe the entrance door and public circulation. It is recommended that all administrative procedures are done, as long as possible, in the very reception counter, avoiding the need for adjacent offices. It is considered that, in new designs, the information system shall inte grally support the development of all activities, including, besides those merely considered to be administrative, the management of clinical docu mentation. Waiting room for patients and people accompanying them (with adapted toilets) Adjacent to admissions, there shall be a space for the patients and relatives to wait, which can be the same used for waiting during treatment and recu peration. It will be a comfortable area and will have restrooms, telephone, tele vision and an automatic cold water fountain. The size of the waiting area will depend on the foreseen activity and the social-cultural characteristics of the population, counting on 1.5 com fortable seats (waiting time can be long) per patient which is to be found in any area of the unit. This main waiting room will have preferential direct access from the entrance vestibule, will permit visual contact with the reception counter and will provide access to the day hospital area, especially consultations and patient posts. HEALTHCARE UNITS IN THE HEART AREA 187 Next to the main waiting room there will be a restroom area for the public, including one adapted to invalids, with sink and toilet. Its size will be proportionate to the size of the waiting room.Information office. Locale to provide information to patients and/or people accompanying them under privacy conditions Doctor’s office the healthcare prior to treatment in the unit frequently requires exploration, diagnosis, selection of the patient after clinical evalua tion and indication of therapeutic measure to be taken. Besides this, it is necessary to facilitate the pertinent information to the patient and get his consent. These functions are developed in the consultation area, their number being in relation to the volume of activity and schedule. It is assumed that consultations shall permit in one space the combined activity of consulta tion and exploration, so that intimacy conditions can be optimized by there only being one door and a greater versatility in the use of the space is achieved, which functionally ends up much more flexible in that manner. The consultation should be big enough (useful area a minimum of 18 2 m ) for the doctor and necessary nursing personnel to fit, according to the support requirements which result from each consultation modality, the patient and, if the case may be, a person accompanying him. Besides medical consultations, the possibility of including in this area a nursing consultation, a room for curing, and information offices, is fore seen, as long as they permit the more versatile use of the space and achieves a better functional adaptation to the very characteristics of the activity in each unit. Patient toilets and dressing rooms The patient dressing rooms are situated in a space next to the day hospital posts. There will be differentiated between men and women and shall have enough space for lockers, which permit the custody of clothes and personal objects.They shall have restrooms for patients (including a shower), situat ed next to the dressing room, provisioned similarly to public restrooms, adapted for patients with reduced mobility and with a size adequate to the unit. 188 REPORTS, STUDIES AND RESEARCH Patients box On occasions, the healthcare process will be structured so the patient has direct access to the day hospital from the waiting room, without the need to be attended to prior to the consultation, not necessarily implying that the typical consultation actions be done away with (which in these cases can be carried out in this post). Besides, once the explorations, diagnosis and treatments have finished, the patient can recuperate in the same place, or, if the procedures requires specific support, be transferred, within the day hospital area, to an observa tion post. Finally, it shall be kept in mind that the post prepared for patient recu peration can adopt diverse forms, using as a principle support treatment chairs or beds, according to the very characteristics of each treatment. Con fronted with a wide range of possible modalities, it is recommended to have flexible, open structures which can adapt themselves with ease to changing needs. It is considered necessary at the same time, to have some closed rooms, with restroom included, for cardio-version. The day hospital posts will have oxygen and vacuum sockets and, beds or treatment chairs, according to the needs, which can be regulated in height, a small bed-stand with space for personal effects of the patient and a wing for holding trays, as well as a space for an additional chair (to be used by the person accompanying him in the case it be indicated). Each post will have all the necessary electrical installation for lighting as well as the use of electro-medical equipment whose use is required for administration of treatment. It will also be valued as a convenience to have a television and, in every case, will contain a unit for manual control by the patient, which will permit advising nursing personnel, the handling of illumination and, if the case may be, a remote control for the television. It is of particular interest the location of windows. Whenever possible, the patients shall remain under natural light and have a view to the outside, as long as its compatible with the guarantee of the necessary intimacy when treatment administration requires that the patient be undressed. The day hospital posts can be set up, in accordance with the afore mentioned, in common rooms or individual posts, according to the treat ment characteristics. In common rooms each post shall occupy, at least, a space of 3.0 x 3.0 metres, and shall enable convenient isolation through cur tains or screens or, if the case may be, fixed wall panels. The common rooms of the day hospital used by patients of both sexes have clear organizational and economic advantages. It is essential, however, that they not affect the conditions of intimacy and dignity in the administration of treatments. HEALTHCARE UNITS IN THE HEART AREA 189 The day hospital posts shall permit health personnel access to the patient in the simplest manner possible. The standard treatments can require negato-scopes (or in the installation of new floors with work sta tions that permit the consultation of clinical documentation and radi ographic images), exploration lamps, equipment for RCP (as a support con fronted with eventual complications) and hand washing points. Generally recuperation will take place in the same location in which the exploration is performed. Nevertheless, it is possible that, in determined cases, patient conditions permit the post to become free (to be occupied by another patient), but discharge not yet be indicated. until they are attended to after a while in the consultation or receive determined clinical informa tion) or, a specific room can even be set up specifically destined to this end. Patient rooms (with toilets) In some cases, to determined patients and treatments, the use of individual posts can be more appropriate. The requirements for said posts are, gener ally, analogous to the day hospital posts in common rooms, necessarily hav ing a restroom (sink, toilet and shower) for the exclusive use of each room.It is recommended that the size of the room not be inferior to 3.50 x 4.00 metres (14 useful m2). The restroom should have an area less than 4.5 m2. Nurse station It contains the group of physical resources dedicated to the task of patient observation while they recuperate from explorations and interventions administered, care planning and other administrative nursing work, as well as the necessary support for the healthcare to the unit (management and, if the case may be, storage of pharmaceuticals, material, equipment, lin gerie and food). This local shall be situated in the central area of the unit (common room for day hospital posts) and with easy access to individual posts and consultation area, with an open design to minimize distances and facilitate the watching over and access to patients.The nurse station post shall have a counter with a surface for writing, communication equip ment, including central reception of calls to the nurse, space for storage of work material and for clinical documentation. On newly created floors, the installation of work stations with access to patient managerial applications and clinical stations are recommended. 190 REPORTS, STUDIES AND RESEARCH Clean closet The day hospital area shall have a clean closet (for pharmacy preparation), ready for the management of medication used and which shall be located next to the nurse station. In this room the sterile material for the area will be stored. Fungible material storage room Fungible material supplies deposit for the functioning of the area. Meal closet A small meal closet is considered necessary for the preparation of light drinks and food during the recuperation of the patients. Bedclothes storage room Locale for the storage (normally in carts with periodical replacement) of clean clothes. Cleaning closet Locale for the storage of cleaning tools and material. Dirty closet and waste classification Locale for the depositing of dirty clothes and with space for the advance classification of waste. With a water source and tip. Personnel rest and dressing room Rest and dressing rooms for nursing personnel of the day hospital area. Should include sink, toilet and shower.Personnel zone in this area different physical resources are situated destined to the organization of medical work of the different healthcare areas of the heart unit. HEALTHCARE UNITS IN THE HEART AREA 191 It is considered essential that this personnel zone be related to inter nal circulation (bedded patients, personnel, supplies and services) of the hospital and have easy access to different healthcare resources (CCU, Emergency, Radio-diagnosis, Surgical Block, multi-service Hospitalization, Rehabilitation, etc.) of the hospital. The physical resources destined for the work of personnel (sessions, reports, organization of the Unit, meetings, teaching and training, rest and dressing room) shall be located integrally with the rest of the zones in the Unit with the objective of sharing to a maximum physical resources, equip ment and personnel, as well as maximum function integration to be made possible. The size of the resources in this area of the Heart Unit will depend on the level of integration of the different areas which are integrated in it. Clinical office The medical (and nursing supervision) offices will be provided with ergonomic furniture, will guarantee privacy and will facilitate team work. They will have telephone communications and access to the data network, as well as work stations with access to the applications of the clinical station. Medical work room / reports Open room with work posts with voice and data communications and with a small space for meetings. 192 REPORTS, STUDIES AND RESEARCH Secretarial office Administrative work post of the Heart Unit, with space for filing and a reprography room. Muti-service room (meetings / sessions / library) Multi-service room with enough space for the holding of clinical sessions, teaching, formation, residents, with equipment which permits the applica tion of tele-medicine (video-conference, imaging connection to interven tion, teaching rooms, etc.). Personnel waiting room / refrigerated job Locale for the resting of the personnel, equipped with a small space for the conservation and preparation of light food and drinks. It includes having a sink and a small storage space. Personnel restroom and dressing rooms Locales destined to rest and dressing rooms for professional in the cardio logy area. HEALTHCARE UNITS IN THE HEART AREA 193 12. Quality From an administrative viewpoint the authorization of the UAAC’s rests on the hospital centre on which it depends. There are not, in Spain, criteria for the accreditation of this type of units. The UAAC’s cover, as described throughout this document of stan dards and recommendations, a group of resources and units. Some of these resources have been analyzed in other documents of standards and recom mendation, which contain their respective quality indicators. The use of those indicators, adapted to the situation of each assistance unit in the area of the heart is recommended in relation to the surgical block6, the unit of multi-pathology patients4, the unit of hospital emergencies9, conventional hospitalization8, intensive care unit10. In the chapters dedicated to each type of unit in which the UAAC has been classified functionally, standards of functioning, production and per formance, as well as volume and safety have been proposed, which can serve as a basis to establish, for each one of these units, the quality indicators. ECI-SNS indicators The ECI-SNS has elaborated a group of indicators to monitor the achieve ment of strategy objectives. Those which are specifically applicable to the UAAC’are the use of arterial grafts in re-vascularized patients, he rate of re interventions in re-vascularized patients, the intra-hospital mortality after coronary angio-plasty (global, in patients with acute myocardial infarction, patients without acute myocardial infarction), the hospital mortality after coronary surgery. The formula for the use of arterial grafts in re-vascularized patients is (a / b)*100, a being, the number of re-vascularized patients with arterial graft, in one year, and b, the total of patients re-vascularized through proce dures which require the use of grafts, in this year. Including all those releas es in which the procedural codes of international classification of illnesses (CIE9, version 9-MC appear: Numerator: 36.15, 36.16, 36.17, 36.2; Denomi nator: 36.03, 36.10 to 36.17, 36.2. Source: Register of hospitalization releases (CMBD), MSPSI. The formula of rate of re-interventions in re-vascularized patients is (a / b)*100, a being, the number of releases with coronary re-vascularization, whether through angio-plasty or through coronary surgery, in patients who have already been submitted to a re-vascularization, in a period of time prior to the year and b, the Total of releases with re-vascularization proce dures. This global indicator can be sub-divided, mainly, in two, keeping in mind the type of initial procedures to which the patient was submitted. In this manner, the following complementary indicators will be found: A) – HEALTHCARE UNITS IN THE HEART AREA 195 Percentage of releases in patients who, after having been submitted to an angio-plasty, are newly re-vascularized in a period of one year (through another angio-plasty or through surgical re-vascularization procedures), B) – Percentage of releases in patients who, after having been submitted to a surgical re-vascularization procedure, are newly re-vascularized in a period of one year (through angio-plasty or through new surgery). The use codes of the CIE9.MC, according to the case treated: A), B), or Global (sum of pre vious codes and denominator in all indicators) are the following: -For the angio-plasty 36.01, 36.02, 36.03, 26.05, 36.06 and 36.07 –Fpr the rest of the re vascularizatons: 36.20, 36.17, 36.19, 36.2, 36.31, 36.32, 36.39, 36.91, 36.99. Source: Register of hospitalization releases (CMBD), MSPSI. The formula for Intra-hospital Mortality after a coronary angio-plasty in patients without acute myocardial infarction is (a / b)*100, a being, the number of people released from the hospital through death, after the per formance of a coronary angio-plasty procedure; and b, the total of people released after said procedure. The denominator includes, for the different categories, the following international illness codes (CIE), version 9-MC: 36.01, 36.02, 36.03, 36.05, 36.07. The numerator adds to the previous codes the Exitus criteria as a release motive. In the case of mortality after an angio-plasty in patients with acute myocardial infarction, all cases in which, besides the aforementioned procedures, infarction co-exists as a main diag nosis (code 410 of the present version CIE9-MC) will be counted. Register of hospitalization releases (CMBD), MSPSI. In this document the use of EuroScore is recommended as a standardization method for results. The rates of standardized mortality which are published in the United States and the United Kingdom refer to the 30 days following the procedure. The formula for hospital Mortality after coronary surgery is (a / b)*100, a being, the number of patients deceased during their hospital stay, after being submitted to coronary surgery, in one year, and b, the total of patients submit ted to coronary surgery, in this year.The denominator includes all those releas es in which the procedural codes, of the international classification of illnesses (CIE), version 9-MC are stated: 36.10 -36.17, 36.19, 36.2, 36.31, 36.32, 36.39 –For the numerator the criteria of release due to death will be added. Source: Reg ister of hospitalization releases 8CMBD), MSPSI. Note: In this document the use of EuroScore is recommended as a method of standardization of results. The rates of standardized mortality which are published in the United States and the United Kingdom refer to 30 days following the intervention. Evaluation of the UAAC assistance network The creation of assistance networks and the regionalization of services with aspects repeatedly outstanding in this document of standards and recom mendation, as well as in the ECI-SNS, is the reason why chart 12.1 contains a questionnaire which permits the valuing of the network for the fulfilment of managerial attributions. 196 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 197 Quality indicators for the integral emergency system of the secast Integrated in the objectives of the ECI-SNS, the quality indicators of the integral system of emergencies for the attention of SECAEST permit the evaluation of the work of the UAAC assistance network. In Attachment 2 a proposal of structural, process and results indicators of the AHA is con tained148 and in Attachment 4 the requirements for an ICP-P network. The ESC has proposed the maximum delay time indicators for the SCAEST network156 which are contained in Chart 12.2. The quality of med ical attention, theadaptation of fibrinolitical treatment, delay times, and clinical results should be quantified and compared at regular intervals for the establishment of opportune improvement measures. Quality indicators of the hemodynamics / intervention laboratory Besides the standards contained in chapter 8, Chart 12.3 contains the indicators proposed by the AHA and the ACC51,53. 198 REPORTS, STUDIES AND RESEARCH 13. Revision and follow-up criteria It is recommended that a revision and actualization of this report be carried out in a period not superior to three years. Throughout the debate process for the elaboration of this report, gaps of knowledge, especially those in ref erence to the availability of information and contrasted experience with the functioning of the CCUs’s in the Spanish health system, have been identi fied. To improve this knowledge as a basis upon which the recommenda tions based on the evidence, or, at least, experience are elaborated, the fol lowing is recommended: – A systematic analysis of the CCUs indicators, which encompass the group of indicators recommended in this report. – Impulse the register of cardiac intervention, including cardiovascu lar, to be mandatory. – The publication, by hospital, of the volume and results of the inva sive procedures, surgical as well as intervention (hemodynamics and electrophysiology), using an adequate standardization method. The regionalization of the UAAC’s, as well as the impulse for the cre ation of assistance networks is recommended. The creation of networks for PCI-p is a strategic objective for the improvement of the handling of the ST elevation acute coronary syndrome. The creation of the profession of health technician in cardiology imag ing diagnosis is recommended. The recommendations contained in this document shall serve, with the collaboration of the SEC and the SCTCV, to orient those administrations which have the obligation to create norms in said respect, with the objective of homogenizing them in the different autonomous communities. HEALTHCARE UNITS IN THE HEART AREA 199 Annex 1. Groups related by diagnosis (GRD) of the cardiology area(76) (76) Source: http://www.msc.es/estadEstudios/estadisticas/cmbdhome.htm. Datos 2007. Own cre ation. HEALTHCARE UNITS IN THE HEART AREA 201 202 REPORTS, STUDIES AND RESEARCH Annex 2. Structural, process and result indicators of the emergency system for the attention of patients with acute coronary syndrome(77) (77) Peterson ED, Ohman EM, Brindis RG, Cohen DJ, Magid DJ. Development of Systems of Care for ST-Elevation Myocardial Infarction Patients. Evaluation and Outcomes. Circulation. 2007;116:e64-e67. Consultado en: http://circ.ahajournals.org/cgi/content/full/116/2/e73, el 14.11.09. HEALTHCARE UNITS IN THE HEART AREA 203 204 REPORTS, STUDIES AND RESEARCH Annex 3. Treating the patient with congestive heart failure(78) The ICC is an serious illness and more and more frequent with a prevalence in the general population of 3 – 20 /1.000 inhabitants(79),218. The majority are elderly219. The incidence and prevalence of the illness increases with age, from approximately 1% of people between 50 – 59 years of age up to 10% of peo ple between 80 – 89 years of age. In Europe, according to a study carried out in Scotland, the average age of a first hospital admission for this cause if 74 years of age220 and in the United States half of all patients over 65 years of age who are admitted for ICC are above 80 years of age221. In Spain at least 2% of patients over 40 years of age suffer from cardiac insufficiency (IC) and the subjects over 60 – 70 years of ageXlVIII it reaches 6 – 10%222. This illness rep resents the third cause of SNS hospital admissions, after childbirth and respi ratory disorders, which have a weight of 1.8% of the total of releases and 2% of the total of SNS hospital stays (average stay of 8.3 days)(80). The increase of the prevalence of ICC can be due to, among other reasons, an increase of news cases because of the progressive aging of the population, the greater sur vival from acute myocardial infarction and hypertensive patients (two of the principal causes of ICC) due to better treatments and care, and the improve ment in the survival due to a greater efficiency of illness treatments (inhibitors of the conversion of angio-tensina, beta-blockers)223,224. The prevalence of congestive heart failure and its epidemiologic pro file, related to elderly people who frequently have other illness (co-morbid ity), dependence and fragility, and the need for integral, systematic manage ment, based on adhering to clinical practice guides225, on an assistance net work based on the close collaboration between primary attention and spe cialized cardiologic assistance, as well as with other socio-sanitary and social resources, justifies the development and implantation of a attention unit for the congestive heart failure patient. The unit for patient treatment with advanced congestive heart failure (heart failure unit, HFU) offers multidisciplinary care to this type of patient, in various assistance modalities (hospitalization and day-care units), which allows guaranteeing assistance at the most adequate moment and place, ful filling functional and organizational requirements, which guarantee quality, (78) Adapted from: Unidad de pacientes pluripatológicos. Estándares y recomendaciones. AC SNS, MSPS 2009. (79) The epidemiology introduction is based on Quintana and cols. 2008. (80) Source: GRD databases Own creation. It was considered the GRD, 127 Heart failure and shock. It does not contain the secondary CHF diagnosis but other main diagnoses. HEALTHCARE UNITS IN THE HEART AREA 205 safety and efficiency in this activity. The heart failure unit is made up of a cardiologist and nursing and auxiliary personnel, linked to primary atten tion professionals for the systematic attention to the patient. Criteria for patient selection The approximation of Kaiser Permanente, adopted by the Health Depart ment of the United Kingdom, for the management of the population with chronic illnesses26,227, identifies three groups of chronic patients in relation to the grade of complexity. As can be observed in figure A 3.1, adapted to the Health Department of the United Kingdom, the population with chron ic illnesses can be placed in three levels of complexity. In level 1 we can find the majority of the population with chronic ill nesses, which can benefit from healthcare programmes of the field of pri mary healthcare, paying special attention to health education and promot ing self-care.In level 2 those chronic patients with an illness to a specific organ playing an unquestionable leading role, can benefit from disease management programme228. In level 3, those patients with very complex needs which require a spe cific organizational infrastructure which provides highly personalized serv ice, can be found. Figura A 3.1. Ranking of chronic patients(81) (81) Adapted from: Improving Chronic Disease Management. Department of Health. 3 March 2004. 206 REPORTS, STUDIES AND RESEARCH The heart failure unit attends to, in close collaboration with primary healthcare health care, those patients of levels 2 and 3 of complexity when they are de-stabilizedlVI, due to which patients with congestive heart fail ure in stages C and D of the ACC/AHA229 or with de-compensated cardiac insufficiency, meet this criteria230. The HFU can act as a consultant of the UPP since it is nor in-frequent that patient with congestive heart failure have other types of pathology associated, whose integral management can be carried out from the UPP. The type of unit which is most adequate for the clinical management of the chronic patient with congestive heart failure, shall be carefully valued. Joint Healthcare Plan (JHP) The model of shared healthcare to the patient with congestive heart failure between primary healthcare and the heart failure unit can be denominated group healthcare plan (JHP). The identification of the patient, in the hospi tal information system as well as clinical record, is fundamentally for the coordination of the actions of the heart failure unit with other hospital units. The JHP will be activated with the person responsible for the patient in primary healthcare and the person responsible for the heart failure unit consider, mutually, that the patients needs the group intervention of both of them for his clinical control. Activation of the JHP will be formalized through a witnessed consultation in the day unit of the heart failure unit or through hospital admission. It is important to point out that patients who attended to in the heart failure unit shall be done so in coordination with their doctor / nurse from primary healthcare, who maintains the guardianship of the patient. Hospital admission will be programmed through the primary healthcare doctor in contact with the heart failure unit, being the objective the avoidance, when ever possible, of the patient resorting to hospital emergency services. During any episode of hospital admission of the patient, in beds not assigned to the heart failure unit, the person responsible for that unit will be advised for his valuation, with independence of the reason and unit or serv ice where it is carried out, after which the collaboration with the correspon ding specialist of the unit, where the patient has been admitted, will be decided, the appropriateness of follow-up from the heart failure unit, or not, during hospital admission. In a Spanish study a greater adherence to protocols and use of resources was shown when the patient was admitted to a cardiology service rather than when he was treated in internal medicine rooms, without there being difference in early mortality231. HEALTHCARE UNITS IN THE HEART AREA 207 The rehabilitation and physiotherapy units shall collaborate closely with the heart failure unit in the functional recuperation of the patient, especially in the ambulatory field. An early planning of hospital discharge232 for the hospitalized patients with congestive heart failure, evaluating the early care needs of the patient, family and surroundings will be carried out. At the time of hospital discharge, a report on care continuity which covers the level of dependence and active problems, will be carried out, in which the telephone and name of the heart failure unit nurse will appear, and will be given to the patient and be directed to the primary healthcare field nurse and, whenever necessary, to the community liaison nurse or case manager. In patients with activated JHP, all consultations to different units or medical services and the activation of hospital support systems (hospitaliza tion at home, for example) will be carried out through the person responsi ble for the heart failure unit. The person responsible for the heart failure unit and the reference nurse of the same will be ready to comment on treatments and changes in the care plans with the responsible doctor and nurse in the field of primary health care.The activation of different home support systems will be carried out in agreement between primary medical healthcare and the heart failure unit. The characteristics of being chronic and progress of patients with con gestive heart failure gives a patient followed in the heart failure unit the possibility of being included in other programs(for example, palliative care), which can cause healthcare duplicity. In the case of those programs assum ing the integral healthcare to the patient, the JHP of the heart failure unit will be inactivated. Services portfolio The CCUs-heart failure unit can have various levels of deployment of the service roster. The pathologies which it attends to, listed by the GRD, for example. It is recommended that the reference unit for all stable cardiac pathology in a determined population be the heart failure unit.The healthcare modalities which are offered in the unit. Every heart failure unit shall offer health healthcare to the patient with congestive heart failure in the conventional hospitalization unit and, in ambulatory form, in external consultations and in the day hospital (Hd) or in the multi-service DCH. The procedures which are carried out.The amplitude and conditions of the services roster will be according to the organization of each hospital, the size of the heart failure unit and the resources available, the organization and management of the same and the reference population. 208 REPORTS, STUDIES AND RESEARCH It is recommended that the heart failure unit be organized to offer healthcare coverage to the patient with congestive heart failure on work days as well as holidays, which will permit the reduction in the use of emer gencies and improve the management of patients in the conventional hos pitalization unit. The heart failure unit shall define the hourly schedule of healthcare to patients with congestive heart failure, identifying the schedule corresponding to holidays, as far as ambulatory activity in the day unit is concerned as well as the accessibility schedule of the professionals of the heart failure unit, directed to the very patients, the emergency unit or serv ice and the primary healthcare professionals linked to the unit. It is recommended that the heart failure unit be coordinated with home hospitalization devices and palliative care. Besides this, the heart fail ure unit can be supported by other types of resources, especially in units for half stay or recuperation, and other devices such as home physiotherapy for the healthcare to the patient with congestive heart failure.The heart failure unit shall have multi-service hospital beds for acute patients. Circuits In collaboration with primary healthcare, circuits shall be elaborated for the programmed of direct emergency and programmed admissions, as well as for the programmed of procedures after hospital discharge. Special consid eration shall be taken to: – Define circuits to guarantee emergency preferential specialized healthcare, without having to go through the emergency service. – Facilitate primary healthcare doctor and nurse hospital visits to the patient with a prolonged stay. – Avoid merely bureaucratic referrals, appointments and revisions, as well as revisions in the stable phase and appointments to set up explo rations, deliver reports or make out prescriptions. Shared clinical information can resolve the immense majority of those procedures. General links in the relationship which contribute to unifying the concept of the integral health and vision of the patient – Facilitate the recycling of the primary healthcare doctor in the heart failure unit linked to group programs. HEALTHCARE UNITS IN THE HEART AREA 209 – Develop the lines of clinical investigation, which shall contribute to evaluate global life quality of the patient and not only specific physio-pathological or clinical aspects. – Collaborating in the drafting of medical practice guides based on evidence. – Propose teaching activities included in doctoral courses, seminars and workshops, with the teaching intervention of the heart failure unit and primary healthcare. – Spread collaboration experiences and show the results obtained in the healthcare to patients with congestive heart failure, going deeply into health and sanitary care concepts for the advancement in the development of an integral and continuous healthcare model. – Create work groups on specific topics such as teaching, investiga tion, register and computerizing, pharmaceutical expense, therapeu tic formulation of the area, etc... Relationship between the heart failure unit and the hospital emergency service The relationship between the heart failure unit and the emergency service has as its main objective to avoid the inadequate use of the same by the patient with congestive heart failure and, whenever possible, minimize the healthcare episodes in said service when the patient suffers from re-acute ness. For this reason, the following circuits, among others, can be contem plated: – Patient remitted to the heart failure unit from the emergency serv ice for preferential study and close control (first visit). The main characteristic of those patients will be that which, in other circum stances, they would be admitted. – Patient chronically symptomatic with partial improvement in the emergency service but who requires a close control to avoid return ing to the same. – To acquire patients who periodically need certain procedures.The patient with activated JHP will be attended to in the emergency service in the hours when there is no coverage by the heart failure unit, from which the discharge will be decided, day unit healthcare or the admission of the patient in a conventional hospitalization bed assigned to the heart failure unit. 210 REPORTS, STUDIES AND RESEARCH In said case, inadequate admissions shall be avoided to acute hospital ization beds and preference given to the admission to the heart failure unit of the patient attended to by primary healthcare doctors who cooperate with the unit.The relationship between the heart failure unit and the emer gency service of the hospital shall tend towards generating links which contribute to the unification of the integral health and vision concept of the patient, through periodical sessions for the common groundwork of patients sent, the results (diagnostic and therapeutic) obtained and the proposition of group work to improve patient healthcare (avoid unnecessary admis sions, to advance studies, avoid consultations to the emergency service for close clinical – analytical controls) through group action protocols. Relationship of the heart failure unit with social and socio-sanitary services The relationship of the heart failure unit with primary healthcare shall be complemented with the development of coordination mechanisms for both with social and socio-sanitary resources available. This need is motivated by the close relationship between fragility and dependence, as well as the evo lution of those patients. The coordination between the heart failure unit and socio-sanitary and social resources has special relevance to early discharge planning when the patient is hospitalized233. Also to offer the patient the precise support which avoids, among other benefits, the inadequate admissions to general hospitals of acute patients and situations of over-burdening of the caretaker and even therapeutic abandonment. In the lst Conference of prevention and health promotion in clinical practice in Spain, for the prevention of dependency in the elderly234 the pro vision of units for sub-acute patients (unit s for half stay / recuperation) for patients with Ictus, hip fractures and elderly patients who, once stabilized in the acute phase of their illness, present functional deterioration to their basal situation, subsidiary to recuperation. The relationship between the heart failure unit and the sub-acute units is recommended to guarantee early rehabilitation to the patient with congestive heart failure, with the objective of reducing dependency. These units can be in the same hospital for acute patients where the heart failure unit is situated or in its proximity. The clinical practice guide for palliative care235 recommends that «health organizations and healthcare services shall guarantee the coordina tion between the different services and healthcare fields and the continuity of care, during 24 hours a day, 365 days of the year». HEALTHCARE UNITS IN THE HEART AREA 211 The coordination with social-services will be based on an evaluation of needs presented by the patient and his family environment, from the most basic to others such as relationships or free time, and can include support ranging from patient hygiene and home cleaning, day centres, tele-health care services, to room and board, in a regimen of admission or day health care, training in personal autonomy and psycho-social rehabilitation and socio-work integration. Social services also offer family support, re-adapta tion to the community environment, and workshops for socio-cultural ani mation services. In this field there are experiences in some autonomous communities based on liaison nursing or case management which serve as reference elements, coordination and management of necessary care, or through the support of social workers. The heart failure unit shall have, or have access to, professionals (com munity liaison nurse / case manager and/or social worker) who facilitate the coordination of health, socio-sanitary and social and continuous care resources. Organization and operation of the heart failure unit The description of the organization of the heart failure unit is articulated in relation to the process of healthcare to the patient. Throughout the follow-up of the handling of the patient in the sur roundings and within the heart failure unit, organizational and management alternatives are given. Each health organization shall give priority to the alternatives most adequate for its organizational and management system. In accordance to the needs derived from the integrated patient health care process included in a heart failure unit program, the requirements con tained in the following graph are indispensable. 212 REPORTS, STUDIES AND RESEARCH All patient with congestive heart failure and who fulfils the criteria for inclusion to the unit shall have easy access. Coordination of the heart fail ure unit with primary healthcare, which has an essential role for the acquisition, as well as follow-up, of patients with congestive heart failure. The unnecessary admission of patients to the conventional hospitaliza tion unit shall be avoided. The coordination of the UICC with the hospital emergency service is necessary to reduce the unnecessary hospitalization. The functioning and programming schedule of the day unit which reduces the admission to the conventional hospitalization unit. The availability of beds in conventional hospitalization, day hospital resources and consultation locales. To have or be able to coordinate with home hospitalization, palliative care and half stay / recuperation resources, as well as social resources. To develop and use new information technologies to serve as a support for coordination between primary / emergency services and the heart failure unit, as well as to avoid trips for patients (managements agendas), or the repetition of complementary tests (shared records), etc. The discharge reports of the heart failure unit shall contain an action plan with reference to clinical therapeutic and follow-up objectives, especially in the circumstances in which co-morbidity or prognosis advise the indi vidualization of therapeutic objectives for chronic illness which the patient suffers from. Management of the heart failure unit The heart failure unit will be integrated in the hospital cardiology area / health area / multi-hospital system. In the supposed case that the hospital does not have diagnostic imaging, intervention or cardiovascular surgery needed for diagnosis or treatment of patients with congestive heart failure attended to by the unit, it will insert an healthcare network which will provide for those resources, establishing protocols for indication, referral and return to the unit. HEALTHCARE UNITS IN THE HEART AREA 213 Annex 4. Requirements for a Primary Percutaneous Coronary Intervention system (PCI-p) General requirements – Communication network. The hospitals with an PCI-p program shall have an operative, integrated communications network. The com munication aspects shall include a sole alert number for the medical emergency system and a sole number for the activation of the PCIp mechanism at hospital level. The operative aspects of the network will include the procedure for the election of the centre with an PCIp to which they patient with IAM will be taken. – Local multidisciplinary program. Each centre shall have a multidis ciplinary program which includes emergency services (including nursing), intensive care unit (general or cardiovascular), clinical car diology and intervention cardiology. Said program shall be coordi nated with the emergency doctor service and be in consensus with the cardiac surgery service. The program shall establish the patient circuit, the activation and internal communications to get re-perfu sion in the shortest time possible. – Patient circuit. The units integrated in the PCI-p network shall con crete a circuit which the patient shall follow in the hospital. The going through admissions or other services which prolong arrival time to the hemodynamics room shall be avoided. – Data collection. To maintain an PCI-p program successfully data with reference to clinical results and times shall be collected in a prospective and systematic manner. This will permit having statistics on healthcare work, the detection of errors in the system, the elabo ration of modifications to the same and proportion quality indica tors. The amount of information collected shall be as little as possi ble and permit the fulfilment of the previously mentioned objecti ves. The analysis of clinical as well as operative results shall be plan ned, carried out in a periodical manner and communicated to all those involved. – Equipment / apparatus of a hemodynamics room which performs pPCI. The hemodynamics room which forms a part of this p-PCI net- HEALTHCARE UNITS IN THE HEART AREA 215 work, shall have, besides normal equipment, respirators, a console of contra-pulsation intra-aortic balloon, electro-catheters, external generators for pacemakers and all the material of a reanimation cart needed to be able to perform advanced reanimation techniques in the context of a patient with IAM and its possible complications.. Integrants of the on-call PCI-p Team The hemodynamics service which forms a part of the PCI-p network, shall have in its totality, a 7x24x365 (7 days a week, 24 hrs. x day, 365 days a year) on-call service. The on-call team will be formed by hemodynamics and nurs ing personnel. 1. Hemodynamics personnel. The team for PCI-p shall be integrated by, at least, 4 hemodynamics specialists with advanced training in intervention cardiology. To decide on the number, the capacity for covering the on-call duties and the maintenance of daily activity shall be kept in mind. 2. Nursing personnel. It is necessary to have two nurses familiarized with direct assistance to the procedure and sufficient (autonomy) knowledge of the material. Although it is convenient to count on the presence of an additional technician, this person cannot substi tute nursing in the clinical work of critical patient healthcare or as assistants to the intervention. 3. Additional medical personnel. It is important that, confronted with the performance of an emergency procedure, the on-call doctor in the critical area (unit of general intensive or cardiovascular care) be informed. Although it is not indispensable, the physical presence of the on-call cardiologist for the possibility of any serious intra-pro cedural eventuality (ventricular fibrillation, acute lung oedema, need for ventricular healthcare, etc.), is ideal. Qualification of the hemodynamics specialist To be able to form a part of the PCI-p team, a cardiologist with advanced training in hemodynamics and intervention, requiring he be autonomous to develop the fundamental techniques for coronary intervention treatment. Besides this, it is considered that, to obtain and maintain an adequate capa city in the treatment of IAM, the performance of, at least, 30 PCI-p a year, is necessary. 216 REPORTS, STUDIES AND RESEARCH Qualification of the PCI-p centre Any of the centres which form a part of the PCI-p network shall perform, at least, > 500 procedures a year, and, at least, a volume of > 50 PCI-p a year. Requirements of the PCI-p program For the PCI-p program to function adequately it shall form a part of the Global Program of Re-perfusion in the IAM, integrated in the public health system. It shall be promoted and publicized and guaranteed by the health system.The re-perfusion program shall be multi-disciplinary, designed and developed in a group manner between emergency systems, critical care doc tors and hemodynamics specialists, with the participation of emergency doc tors and nurses and on-call cardiology. This multidisciplinary team shall fix the circuit which the patient shall follow once the diagnosis of IAM is made. All of this will lead towards a reduction and optimization of times for the re-perfusion of patients in the context of an IAM. The two pillars which guarantee the sustention of the program are the collection and periodical analysis of involved global and unit results, and the priority and incentive of its development. The optimum volume of PCI-p ranges between 400-600 / million inhabitants. In Spain, taken from the regis tration data of hemodynamics activity, the autonomous communities with structured programs are performing between 330-430 PCI-p / million inhab itants. An objective, for constituted networks, can be to achieve at least 70% of PCI-p in patients with IAM. This objective shall be revised in accordance to the conditions of accessibility (population and geographic) to the pro gram, the capacity to be more ambitious in a large nucleus of population and less in disperse areas. PCI-P Program in the context of a global re-perfusion program Keeping in mind the extension and dispersion of the population in Spain, it is necessary to integrate the PCI-p program in a global re-perfusion pro gram in each community, proposing the possibility of using as a first meas ure for treatment of IAM to the PCI-p, instead of the use of fibrinolitics followed by a pharma-mechanical strategy. The decision for the mode of re perfusion shall be based on efficiency and availability of PCI-p criteria, in HEALTHCARE UNITS IN THE HEART AREA 217 an adequate time and manner. It is good to make sectors out of a territory to, create treatment algorithms and define the place where the patient shall be referred to. To evaluate the actual making of sectors it is necessary to monitor the times up to effective treatment. This information shall be spread so that the hospital without an PCI-p develop its own treatment algorithm. The recommended times for the ECI-SNS11,12: • Primary angioplasty in at lest 90 minutes (door-balloon time). • Time for revascularization with fibrinolitics in less than 30 minutes (time door-needle) or 90 minutes (time call-needle). The emergency system develops a central role since, according to experience in different communities in Spain (Murica, Navarra, Galicia, Balearic Islands and Cataluña), in the majority of the cases it is one which makes the first medical contact with the patient, in his home as well on a public street, and who activates the program, without delay, and transfer the patient according to times foreseen to the corresponding reference centre or proposes an early pharma-invasive strategy. That is to say, it holds the key to the program. 218 REPORTS, STUDIES AND RESEARCH Annex 5. Phases of the prevention programmes and cardiac rehabilitation(82) PHASE I: HOSPITALIZATION: includes the period covered during hos pitalization, up to discharge, with interventions in the intensive coronary care unit as well as in the hospitalization room. Figure A.5.1. Phase I: Hospital PHASE II: AMBULATORY. Is the convalescence phase which is initiated after the patient’s discharge and constitutes the period when the most intense activities are carried out from all aspects which will determine the changes to new life habits of the patient, lasting approximately between 3 to 6 months. (82) This annex has been elaborated with the contributions of Virginia Argibay. HEALTHCARE UNITS IN THE HEART AREA 219 Figure A.5.2. Phase II: Ambulatory PHASE III OR MAINTENANCE: It covers the rest of the patient’s life, and has as a main objective the maintenance of healthy habits, risk factors control, habitual practice of physical activity and reincorporation to socio work reality. Figure A.5.3. Phase III: Maintenance 220 REPORTS, STUDIES AND RESEARCH Annex 6. Collaboration agreement between the SEC and the SERAM in the area of cardiology diagnostic imaging(83) Aiming towards promoting a better healthcare to patients, present Medici ne, is oriented more and more to processes, in which the collaboration among specialists or different origin and training is required. Due to the multidisciplinary character of the medical practice, Scientific Societies try to guarantee better conditions for the training and development of the profes sional exercise of the specialists which they represent, they see in the colla boration of other Societies an opportunity to promote a greater quality healthcare for the patient, promote the acquisition of knowledge and deve lopment of investigation, and at the same time that protect the interests of their associates in the most efficient manner. In the same direction of the collaboration trajectory which has been initiated in other areas by the Spa nish Society of Cardiology (SEC) and which has permitted the establis hment of collaboration agreements with other Scientific Societies in our country, such as the SEN (Spanish Society of Neurology), the SED (Spanish Society of Diabetes) or the SEEN (Spanish Society of Endocrinology and Nutrition) and by the Spanish Society of Medical Radiology (SERAM), with collaboration agreements with the SEMN (Spanish Society of Nuclear Medicine) and the SEPAR (Spanish Society of Pneumology and Thoracic Surgery) the 22/03/2010. A framework agreement was signed between the SEC and the SERAM in which the coordinated action between both societies was signed with numerous points of convergence and areas of mutual interest.The main goals of this SEC-SERAM framework agreement are identifying areas of mutual interest to boost actions aimed at the collaboration of both societies in order to improve patient healthcare, which is the crux of all the actions in the following collaboration scenarios: healthcare field, quality control, tea ching and training of professionals in the field of cardiac imaging, research (83) Sociedad Española de Cardiología (SEC) y Sociedad de Radiología Médica (SERAM). Comisión de Trabajo Paritaria. Acta y Propuestas de colaboración (Valencia, 22 de octubre de 2010). HEALTHCARE UNITS IN THE HEART AREA 221 and defence of professional and working interests of their partners, and all this in accordance with the current legislation and ethical principles of the practice of medicine. In accordance with the framework agreement, of 16th of April 2010, the first joint work commission composed of members of the SERAM and the SEC met at the House of the Heart in Madrid, with the aim of drafting a document of minimum standards in which healthcare, quality, training and joint research are considered. The members of this commission ratified the will of both societies to collaborate, due to considering that: 1) The collaboration is a reality already present, in some cases from years ago, in the daily healthcare practice of many Spanish centres, some of which are excellent, in which the cardiac imaging techniques are indicated, performed, interpreted and informed by, or under the supervision of teams made up of cardiologists and radiologists. This transversal model, where units of diagnostics specialists from different places participate in the same, each one with his competencies, very extended in other countries around ours, permits results in terms of resource use, safety and diagnostic per formance which could be superior to that of the traditional concept of iso lated departments. 2) This model of collaboration among specialists in healthcare, tea ching and investigation activities can revert to a better training of experts in the field of cardiac imaging whose demand, in our country, is foreseen to be increasing the following years. 3) The shared use of diagnostic therapy for cardiac pathology Image and the knowledge of the different professionals, radiologists and cardiolo gists, involved in the indication, selection, execution, interpretation and report of each type of test, could turn out to be beneficial for patients, spe cialists and for society in general. 4) The new model of collaboration in diagnostic cardiac imaging could turn out to be more rational, by permitting the improvement of indications for each exploration, the performance of its interpretation and safety, by choosing the most ideal candidates or the most adequate technique and being able to attend better to possible complications. Working in a group form, radiologists and cardiologists make the consensus and optimizing of action protocols possible for each pathology to be studied with the objecti ve of avoiding duplicity of explorations, reducing with it risk, unnecessary expenses and bother to the patient, as well as making the proportion of non conclusive test reduce, with the consequent improvement in the use of resources. The essential objective of this committee was the identification of common areas of interest so that, afterwards, if both societies agree, work 222 REPORTS, STUDIES AND RESEARCH groups are created, with equal representation of members proposed by each Society, who take care of concrete topics which can result in joint action documents in manner, for example, of recommendations, clinical practice guides, etc. which can be guaranteed by both Societies and published in their respective magazines. Also, these work groups could propose some specific actions which permit the setting up of teaching projects and common inves tigation in the field of cardiac imaging. The joint topics of interest identified by this commission whose appro ach could be initiated through concrete actions were: 1) Functioning of cardiac imagery units. Present state of the cardiac imagery techniques in Spain, The concrete proposal: amount of different types of cardiac imagery studies which are performed, provision of equip ment and its state (type, age, and conditions of use), provision of personnel, hours dedicated, joint units, and other aspects which permit having the objective data with which to work. Indications of appropriate use of cardiac imagery techniques. Create a committee of experts to evaluate the appro priate use of cardiac imagery techniques in our field, with the capacity, if necessary, to establish specific recommendations, in the line of criteria esta blished by other societies and work groups. 2) Formation in cardiac imagery. With a periodicity, at least annually, promoted and jointly organized by the SEC and SERAM. The concrete pro posal to the advisory council of the SEC and to the directive board of the SERAM to hold throughout the year 2011 the first Joint Course of Cardiac Imagery between the SEC-Section of cardiac imagery and the SERAM-sec tion SEICAT (Spanish Society of Cardiothoracic Imagery) in which the main technology companies of the Sector are involved. To establish requi rements for the training of residents in both Imagery specialties and promote agreements for permeability of rotations between the radiology and cardiology departments, or multidisciplinary cardiac units in those cases in which they exist, to specialists in training. Promote more scholarships and aid for advanced training of experts in cardiac imagery in prestigious natio nal and foreign centres. 3) Joint investigation programs. Creation of scholarships and aid. Con crete proposal: To speak with the advisory council of the SEC and its equi valent SERAM to promote the creation of new scholarships or aid, whene ver possible sponsored by the industry which promotes investigation proj ects in which the collaboration of radiology/cardiology exists. Since the objective of this Committee was to identify areas in which to advance rapidly, projects have been prioritized whose execution can be initiated in brief and with ample consensus. Other topics, no less important, related to healthcare, relative to how to promote cardiac imagery units, acti vities of scientific and technical cooperation, teaching, the requirements for HEALTHCARE UNITS IN THE HEART AREA 223 professional training, quality control, accreditation, technical requirements, etc. shall be treated in greater depth in future meetings, by the committees of experts which are considered to be the most appropriate. 224 REPORTS, STUDIES AND RESEARCH Annex 7. Office of hemodynamics and intervention(84) The proximity of the office to the area of conventional hospitalization, the critical care unit and the cardiac surgery operating room, is desirable, espe cially to these last tow. There shall be a space for the use of transportable devices (monitor-defibrillator, special gurney for intra-aortic balloon, etc., which provide safety in transport). It is highly desirable that, in those cases, the intervention room be designed for its immediate adaptation as an operating room.Although for the immense majority of cardiology intervention procedures a series measures of asepsis of a general character are enough, the evolution of intervention makes it advisable that certain procedures be carried out in conditions of sterility. The reason is the progressive increase in the implantation of volumi nous devices (in structural cardio-pathology) and the calibre of said devices which occasionally require vascular repair techniques. Without trying to transform all the laboratory into a hybrid state, and its location necessarily being in the are of the operating rooms, a reasonable grade of sterility can be obtained through a series of requirements such as the adaptation of air through filters, the number of replacements of air per unit of time necessary and the existence of positive pressure in the system. At the same time the laboratory shall be able to be isolated from the cir culation of people and material during the procedure which entails most risk(85). Size, design, distribution of space and structure It is accepted that the minimum size of 200 m2 for radiology equipment, with an exploration room with basic radiology installation and the requirements which are listed as follows: (84) Adapted from the contributions, given for this document on standards and recommenda tions, by Javier Goicolea, updating the SEC's guide. Morís de la Tassa C (Coord.), Cequier AR, Moreu J, Pérez H, Aguirre JM. Guías de práctica clínica de la Sociedad Española de Cardiolo gía sobre requerimientos y equipamiento en hemodinámica y cardiología intervencionista. Rev Esp Cardiol 2001; 54: 741-750. (85) See at: Bloque Quirúrgico. Estándares y recomendaciones. AC-SNS. 2010. 7.2.3.. Sistemas de climatización en quirófanos. La climatización del gabinete de hemodinámica debe cumplir los requisitos de un quirófano tipo B. HEALTHCARE UNITS IN THE HEART AREA 225 The minimum area of the hemodynamics room shall adapt to the spec ifications of each radiology model, assuring the perfect mobility around the work area keeping in mind reanimation and vital support material and the additional possibility of incorporating elements, more or less voluminous, in case of emergency, as well as a console of contra pulsation intra-aortic bal loon. The minimum area acceptable is around 50 m2. The design of the space should be rectangular with the relation to sides of 1.25/1. In chart 8.3. crite ria for recommended exclusion by the ACC are gathered. The area where work is carried out shall be built with a complete lead shield and have medium conditions of sterility. There shall be air-condition- 226 REPORTS, STUDIES AND RESEARCH ing to maintain a work temperature of about 19-20º. The height of the room will depend on the type or arch which is acquired. As a norm it shall have a height not interior to 3 metres. This can be a limitation at the time of choos ing the type of arch and commercial company. The equipment with ceiling suspension can require a superior height which shall be specified by the commercial firm. It shall have a space for the work area where the arch, table, monitors, stop cart, most frequently used material, defibrillator, per fusion pumps, assistant table, medication and contrast cupboard go.The installations will be those which correspond to an operating room with type B. Amongst them: – Central provision of oxygen, vacuum and compressed air. – Provision of electrical sockets in a sufficient number to assure the simultaneous functioning of all the necessary peripheral elements. – It is mandatory that all power sockets of the radiological system and the polygraph be independent to each other and any other hospital device. The internal channelling of both equipments lines shall be, at the same time, independent and be provided with the due isolation. The control room, where part of the personnel remain and monitors, general controls and the polygraph are located shall have an area of about 10-15 m2, be alongside it, in direct communication with the interior of the hemdynamics room through a megaphone system and there be visibility through a lead glass window, ideally parallel to the longest side, but can vary according to available space. Equipment room, refrigerated annex for transformers, generators and central digitalization system unit. It shall be isolated (radiogenic compo nents) but next to the exploration room, respecting the distance which the specifications of the equipment determines concerning the length of cabling. It is mandatory that it be an annex and separated, with independent refrigeration, avoiding noises and maintaining a temperature low enough for the correct functioning of the different machines. Day hospital / recuperation, area of reception and surveillance next to the intervention unit, whose size will depend on the activity of the unit. It shall have enough electrical sockets and oxygen, vacuum and compressed sockets. In this room patients are placed waiting for catheterization coming from hospitalization areas,; after catheterizations, for arterial (compression) access surveillance and clinical observation until their transfer to the area of hospitalization, another hospital or their home in case an ambulatory pro gram exists. Area of interpretation and offices, which includes, at least, an individ ual office for the person responsible for the intervention unit, and an open space where a conference table and as many independent work modules as HEALTHCARE UNITS IN THE HEART AREA 227 medical personnel assigned to the unit can be situated. In these rooms there will be situated the computers which serve as work stations, for the surveil lance of studies, filling out of databases and elaboration of reports. Support for personnel, such as the rest area, dressing and rest rooms for both sexes. Hemodynamics equipment In new creation laboratories, the radiological chain shall necessarily include the following elements: – Generator. – X-Ray tube. – Flat image detector. – MonitorsImage digital register systems. – Arch deviceExploration table. – Automatic injector. – Protection system against ionized radiation. This equipment demands a mandatory annual control and mainte nance. The provision of a technical team, near in time and space, is very important, to avoid problems derived from failures in the equipment which can be important for the patient. The following basic components of these elements and minimums demanded for each one of them, as well as some non-essential components of the equipment like surgical ceiling light and technical equipment for intra-coronary diagnosis are described. Conditions of the generator – X-Ray generator to converter of frequency (multi-pulse) and con trolled by a microprocessor. – Digitalized presentation of automatic stabilization of network volt age fluctuations. – Equipped with automatic stabilization system for the power supply voltage fluctuations. – It will be valued that it provide solutions to avoid the interruption of the functioning of the unit in the case of said fluctuations. – Minimum power of 65 Mw. A greater power is valued. – Low curling factor. 228 REPORTS, STUDIES AND RESEARCH – Minimum time of exposition not superior to 1 ms. – The margin of error of the Kvp.mA and time will be inferior to the +/-5%.Automatic exposition control. Be prepared to work in con tinuous fluoroscope and digital pulsation and digital cinema mode. – Will have control and safety devices to protect the tube against over load. – Digital indicator which reports, in actual time, the situation of the tube as far as the level of load. – Control of fluoroscope use. The control of the fluoroscope time will be through a digital surveillance system in the exploration module incorporate in the support for TV monitors. – It will have dose reduction techniques. High frequency (desirable). Digital fluoroscope time control (desirable). Anatomical program ming (desirable). – Indication of total dose received by the patient (desirable). Conditions of the X-Ray tube – Gyrating anode. – Double focus, with sizes not superior to 0.6 mm. and 1.0 mm in fine and thick focuses respectively. – Apt for a minimum tension of 125 Kvp. – Minimum power of 80 Kw in thick focus. The power of each focus will be valued. – Thermal capacity of the anode not inferior to 1.200.000 UC. – The total filtration of the group will not be inferior to 2.5 mm to 80 Kvp.Multi-flat X Ray collimator with manual and automatic func tioning. – It will have a virtual collimator device. – It will have a rectangular diaphragm, besides valuing a system of semi-transparent filtration and wedges. – Specify characteristics and other possible forms of diaphragming. The system of dose measurement through a flat/parallel ionization camera incorporated integrally in the collimation system which per mits the continuous evaluation of the dose/area product. It will incorporate an automatic register system. – The presentation will be digitally carried out in actual time in the module situated in the ceiling support of TV monitors. The system will be provided calibrated along with the consequent certificate of camera/electrometer calibrationIt will have a program which per- HEALTHCARE UNITS IN THE HEART AREA 229 mits the emission of report in which data of information relevant to the study is collected (type of study, patient data, radiographic and technical parameter series as well as dose received, etc.). – Anode temperature control system (advisable). – Functioning with dose reduction techniques (advisable). Flat detector – Imagery system based on flat panel. – Flat detector of at least 17x17 cm. – At least three vision fields. – Anti-collision system integrated in the detector casing. – It will allow acquisition matrix of 1024x1024. – Capacity to acquire up to 25 images per second. Ease in grille with drawal. – Upon the flat panel choice, it shall be considered: higher quantum detention rate; higher space resolution; smaller photodiode size. Conditions of the monitors – They shall be high resolution with automatic commutation of 625 to 1.249 lines. – The number of counted disconnecting ant type of «text» monitors. – A minimum of 3 conventional monitors shall be demanded. – Two monitors, one of them designed for actual time imaging and the other for the treatment of previous images (stop, dynamic road mapping, cinema-loop, etc.). – The least one multi-presentation monitor in the control room des tine to actual time imaging. – The provision of multi-presentation monitors makes the duplicity of the same unnecessary (point out the advantage for the doctor, since it increases concentration and diminishes fatigue). – Column of high definition flat television monitors (minimum of 4) for the following tasks: actual time work image, previous images (stop, dynamic road-mapping, cinema-loop), intravascular echo graph and polygraph (desirable). 230 REPORTS, STUDIES AND RESEARCH Arch conditions – Fixed on the ceiling or on the floor is acceptable depending on the available space characteristics and user preference. – Isocentric gyration. – Multi-directional ability with angular cranial volume not inferior to +45º and rotational not inferior to +90º. Parking capacity and maxi mum flexibility of handling. Motorized movements. – Anti-collision system with automatic stopping. – Variable tube-intensifier distance without alteration of the iso-cen tre. – Manual capacity of movement, besides motorized (desirable). – Digital visualization system of rotation grades and inclination (desirable). – Programming capacity for the automatic movement of different pre viously chosen projections (desirable). Exploration table – Carbon fibre board. – Electromagnetic blocking system which permits manual transversal and longitudinal movement. – Motorized vertical movement. – Facilities for the connection of the module of data acquisition from the polygraph and optionally with a handling console for the intravascular echo-graph equipment. – Ample margin in any movement. Automatic injector of the contrast means – Coronary and general multi-service ideally. – With capacity for synchronized injection, respectively, to the cardiac rhythm and radiology shot. – Support for non-reusable syringes. – With capacity for the selection of different speeds and injection pressures. HEALTHCARE UNITS IN THE HEART AREA 231 Anti-radiation protection system – Surface protection of exposed areas shall be assured, especially thy roid and eyes. – There shall be lead glass (2 mm of equivalent lead), like panels or over articulated ceiling support. Surgigal ceiling light It is necessary for performing activities such as pacemaker implant or per cutaneous aorta valve implantation procedures, to assist in the surgical dis section of the arterial access. Equipment for intra-coronary diagnosict thecniques As in the intra-coronary echo-graph, optical coherence Tomography or the pressure guide system. Every hemodynamics unit shall have any of these techniques which permit the resolving of those situations in which the angio-graph does not results conclusive in diagnosis as well as in therapeu tic coronary intervention. They are not considered indispensable, but are very recommendable, especially in the intravascular echo-graph. Their use, obviously always selective, is a quality indicator. Equipment for caridac physiology It is included in this epigraph of joint systems obtaining, monitoring, regis ter and processing during cardiac catheterization from the ECG surface and the following intravascular parameters. Intracavitary pressures, systemic and pulmonary blood flow volume/minute (essential) and intracoronary pressure (advisable). The computerized poli-graph, for the collection, storage and process ing of hemodynamics data with capacity to make all calculations related to said data, continuous digital information in actual time of cardiac frequen cy and monitored pressures, and the automatic elaboration of the final report. It shall permit the simultaneous register in 6 channels, two for pres sures, two for ECG and the corresponding signal from two universal ampli fiers. System of inscription within which provides a register speed between 232 REPORTS, STUDIES AND RESEARCH 5 and 200 mm/s. with capacity for simultaneous reproduction of at least 6 signals. Provided with a complete and computerized package actualized for analysis in actual time and post-procedure of diverse parameters, such as mano-metric, gradient and valve area tendencies. It shall incorporate text and curve monitors, in the exploration as well as in the control room. The non-reusable or reusable pressure Transductors with a sensibility not inferior to 400 mmHg and an perfectly gradual answer to any calibra tion signal. It is necessary to have at least one system for the calculation of cardiac wear, with digital data presentation. It can be by independent Thermo-dilu tion or incorporated to the poly-graph or by the direct Fick method through oximetry. Oximeter, with digital data presentation of percentage analysis of oxygen saturation in blood. Equipment for reanimation and vital support All personnel on the team, doctors, ATS, auxiliaries and technicians, shall be familiarized with cardio-pulmonary reanimation. The stop cart, placed at the head of the patient: – Defibrillator monitor, trasncutaneous electrodes. – Systems for oxygen application. – Systems for intubation (laryngoscope and tubes). – Ventilation system. – Aspiration catheters.adrenaline, diazepam, isoproterenol, atropine, digital, lidocaine, adenosine, diltiazem, magnesium, bretilio, docuta mine, midazolan, bicarbonate of soda, dopamine, morphine, beta blockers, betea, etomidate, nytroglicerine, calcium chloride, furosemide, procainamide, anexate, verapamilo. With regard to inhalation, preoxinenation with O2 at 100% shall be done, without inhalating more than 15 seconds in a row and by extracting the catheter with a rotary movement. The equipment inhalation pressure shall be between -80 and -120 mmHg. The inhalation catheter shall be ster ile and disposable, long enough and bigger that the endotracheal tube; min imum frinction resistance, mould edges and side holes for the mucus trau matism to be minimal. External generator for provisional pacemaker. The most adequate and safe type is the trans-cutaneous, incorporated to the monitor / defibrillator, with a para-sternal electrode and another one on the back side. It is used in HEALTHCARE UNITS IN THE HEART AREA 233 bradycardia with hemodynamics transcendence, in a short interval as a trans-vein bridge. The defibrillator application with trans-demic stimulation shall be the as early as possible. The users shall be familiarized with this machine. The position of the electrodes, the application of the conducting materials and the selection of the level of energy shall be adequate. The accumulator shall be charged. It shall be assured that there are no personnel in contact with the patient before the application of the discharge. The maintenance in the operative state will be performed through check lists. The types of perfusion pumps are: Injector syringe; of a single system; of double system, more conforma ble thanks to space and less devices on the seriously ill patient. Optional elements More and more often, it is more necessary to have support circulatory sys tems in the hemodynamics unit, as a consequence of the generalization of certain procedures like the percutaneous re-vascularization of the common trunk; primary angio-plasty in infarction and in cases of cardio-genic shock; or the intervention on structural cardio-pathologies (valves, closing of congenital defects in the adult…). It is indispensable that there be a intra-aorta contra-pulsation balloon. The catheters shall be ready in the hemodynamics unit, but the console can come from the coronary or cardiovascular post-operatory, it shall be adapt able to any type of balloon, transportable and with a minimum autonomy of 3 h. The use of the percutaneous implantation system of cardiopulmonary referral has become extended, conceived as a measure of hemodynamics support in patients in cardio-genic shock (post-infarction, non ischemic myocardial pathologies, post surgery…) as a bridge to a cardiac transplant or waiting for a certain functional solution (for example, myocarditis, post infarction with re-perfusion). The prolonging of the waiting period for a cardiac transplant in 0 alert which is observed in these last years, makes these systems more necessary. Nevertheless their placing is much more frequent in the field of the coro nary unit and cardiac post-operation patients or in the cardiovascular oper ating room than in the hemodynamics unit. 234 REPORTS, STUDIES AND RESEARCH Imagery file systems It shall have its own image file, which permits the immediate revision (<30’’) of any study with, at least, the same speed as the acquisition (12.5-25 fps). It shall be integrated in the computerized system, with the clinical file system and physiological parameters, and permit communication wit the hospital ization network.It shall support the DICOM 3 protocol (or the actualization at the time of its installation), ACC/NEMA norm, for communications as well as the file images format. The DICOM conformity documents shall be included in the proposal. It shall support the HL7 protocol for the integra tion of other hospital information systems. The use of the IHE recommendation in its implementation of integra tion in the hospital will be valued.It shall be integrated with the information system of the unit which implies the synchronization of work lists (Work list). It shall be able to import the quantification results of the images as well as the hemodynamics measurements.The acquisition and file from the flat panel will be performed «on line» automatically and immediately. It shall be able to store intravascular echo-graph images. Other modal ities (poly-graph, pressure, physiological signs, etc.) will be valued, the inte gration, time periods and possible additional costs appearing. Convenient: – The capacity of storage shall, in any case, have instantaneous access at least from two work years. It shall specify the capacity and the long term historic file system. – It shall permit the obtaining of a multi-media version (DivX, AVI, mpeg, etc.) of the stored images for their web presentation. – It shall permit the modification of identifying, demographic and administrative data, by the authorized system administrator. Quantification and diagnosict stations Permit the visualization of filed images in less than 30’’ (diagnostic revision) and will permit visualization from external supports (CD, DVD…). It is good that revision tools be incorporated, it have quantification software, the possibility of having software for importing and quantifying other image modalities (MR, CT…) and permit exportation of DICOM images from one or various patients in extraction form, generating a cata logue type DICOM Dir. HEALTHCARE UNITS IN THE HEART AREA 235 Remote revision station The remote revision stations are very convenient, being able to be integrat ed in the hospital information system. They shall be connected with the Hemodynamics digital file, and ideally shall permit the visualization in actu al time of clinical data and angio-graphs. There will be safety measures demanded for the handling of personal data. Clinical information The unit shall have a database. There are various specifically designed for the hemodynamics unit, which permit storage and management of all patient data: The simultaneous access with the base and the image files will permit the revision of each case in an integral manner to elaborate reports, studies or statistics. This system, besides fulfilling the legal requirements for data protection shallimágenes archivadas en menos de 30’’ (revisión diagnóstica) y permitirá visualizar desde soportes externos (CD, DVD…) shall: – Support DICOM 3 (Norm ACCINEMA). – HLT protocols or later performances of the same, as well as IHE recommendations. – It shall be configurable for its adaptation to the necessities of the user. – It shall be integrated in an automatic and immediate manner with the acquisition of fluoroscopic images. – The application of image visualization and making up of hemody namics reports shall be able to be installed in the same stations, capable of launching the image visor from the visualization system. – It shall permit a bi-lateral communication with the rest of the exist ing medical devices in the unit and with the hospital information sys tem for works lists (work list). 236 REPORTS, STUDIES AND RESEARCH Annex 8. Dimensioning of the CCUs in a regional services network The determination of the basic dimensions of the healthcare resources of the CCUs depends on demographical factors (structure of the population attended to), epidemiological (morbidity), clinical (criteria of indication of different modalities which make up the services roster of each unit) and management (use of the provided productive capacity, distribution of work loads between the different units, relation and management of the demand with the primary healthcare level, etc.). It is necessary to estimate the medium term demand and adequate in it the dimensions of the CCUs, adjusted to a previously established profile of productivity. To this end you start from the medium term population pro jection (10 years), proposing different scenarios which keep in mind the evolution of the demand in the determined territorial field, the specific vari ables of this territorial field, demand management and the organization and management of healthcare. Throughout this document the importance of the healthcare network concepts and regionalization of services has been underlined, for which this section of dimensioning has opted for an approach to the whole of the CCUs within a region. For this it has done in this section an exercise of dimensioning in a hypothetical hospital network which will serve 1.200.000 inhabitants. It would be made up of local hospitals, health area hospitals and a reference hospital. The local hospital would have a reference population of 50.000 inhabitants and 60 beds (1.2 beds per thousand inhabitants). The health area hospital would have a population of about 250.000 inhabitants and 500 beds (2 beds per thousand inhabitants), be capable of serving as a support for local hospitals. The regional reference hospital, with about 780 beds, which attends to an area of 350.000 inhabitants being able to support local and health area hospitals, and whose CCUs would have a reference character for a total population of 1.2 million inhabitants. The dimensioning of the units which are described in Chart A.8.1 refer to each one of the hospital types described. HEALTHCARE UNITS IN THE HEART AREA 237 238 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 239 240 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 241 The criteria for the calculation of resources figure in Table A.8.2 242 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 243 244 REPORTS, STUDIES AND RESEARCH Annex 9. Specific premises plan of the heart area In table 9.1 the premises plan for two possible cases is set forth: with (B) or without (A) heart surgery, with the maximum level of integration of each of its areas, as recommended in this guide. In the event of the impossibility of the integration recommended in the document, the all the physical resources needed for each area to carry out its activity in a proper way are to be taken into account. HEALTHCARE UNITS IN THE HEART AREA 245 246 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 247 248 REPORTS, STUDIES AND RESEARCH Annex 10. Equipment programme(86) 86 Numerical references are avoided as the number of equipments will depend on the size and other structural and functional variables of the CCUs. HEALTHCARE UNITS IN THE HEART AREA 249 250 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 251 252 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 253 254 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 255 256 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 257 258 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 259 260 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 261 262 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 263 264 REPORTS, STUDIES AND RESEARCH Annex 11. Advanced training in hemodynamics and interventional therapy(87) The European Society of Cardiology intends to harmonize the different recognition of the advanced training. The accreditation consists of three modules: knowledge, skills and attitude. Knowledge – Anatomy and cardiovascular physilogy. – Biology and vascular pathology. – Physiopathology (with clinical uses: intracoronary image,…). – Pharmacology (including anti-thrombotic agents and thrombotic therapy, contrast agents). – Radiological image and safe use of radiation patient selection, indi cations and limitations. – Design and performance of the interventionalt devices. – Clinical management and strategy, before and alter the procedure. Skills – Procedure schedule. All professionals under training shall hold a continuous record of the procedures they perform in the hemody namic lab. The procedure schedule must give details of the injury complexity, the types of devices used and the complications. It must also indicate when the case was planned and emergency. – The skills assessment of the interventional cardiology accreditation shall include three directly observed procedures (DOPs) for each of the following aspects of the curriculum for nuclear medicine: diag nostic cardiac catheterization, percutaneous coronary intervention (PCI) for benestent-like lesions, PCI for acute coronary syndrome, (87) Javier Goicolea. HEALTHCARE UNITS IN THE HEART AREA 265 PCI for ST elevation acute coronary. The directly observed proce dures shall be carried out at the beginning, in the middle and at the end of the training so that the progress can be noted down (three of each type). Attitudes – To learn PCI techniques and prove the capacity to get to know, both through learning and in independent way. – To treat each patient as an individual and design each intervention for each particular case. – To foster a good relationship among the multitasked team. – To have a calm behaviour when the PCI passes off in a complicated manner and with adverse effects. – To be able to write a condolence letter to the families after a patient dyes. These modules are assessed in an independent way. The section of hemodynamics and intervention cardiology is taking part in the develop ment of a system that includes the creation of a standardized list of topics common to all Europe. El goal consists of a common certification, depend ing on each country’s obligatory nature of criteria. Training level In hemodynamics and interventional cardiology, there are three levels of training236,237: – Level 1 training in cardiac hemodynamics, but without capacity to subsequently do cardiac catheterization in an independent way. – Level 2 training to do diagnostic cardiac catheterization in an inde pendent way. – Level 3 training to do diagnostic cardiac catheterization and inter ventional or percutaneous therapeutic procedures (PCI, aterectomy, stent implantation, valvuloplasty, etc.). Training elements The level 1 of training in cardiac hemodynamics, but without competence to subsequently do cardiac catheterization in an independent way. He/she 266 REPORTS, STUDIES AND RESEARCH must know the medical and surgical limitations, complications, indication and implications of the cardiac catheterization findings and comprehend the related interventional procedures and the physiopathology procedures and interpret the hemodynamic and angiographic data. He/she shall be able to do right heart and percutaneous pulmonary artery catheterizations (jugular, femoral, subclavian), temporary pacemaker insertion in the right ventricle, and have experience in left heart catheteri zations, ventriculography, coronariography and pericardiocentesis. The training period must range from 4 to 6 months and requires participating in 100 procedures, both doing and assessing them before and afterwards. This training does not qualify for doing diagnostic cardiac catheterizations in an independent way. The level 2 of training to do diagnostic cardiac catheterization in an independent way. He/she must have an additional training in percutaneous, arterial or venous catheterization. Likewise, he/she shall have knowledge on radiation (level 1), safety, radiology and hemodynamics lab equipment (transducers, recording, gas analyzers, intensifiers, X-ray equipment, digital signal processing, film controller digital signal controller, etc.). He must have knowledge on cardiovascular system physiopathology, principles of shunt detection, cardiac output determination and pressure waveform recording and analysis. He/she must have experience in doing the different kinds of diagnostic cardiac catheterizations: coronariography valvulopathy, myocardiopathy, etc. He/she must have a special training in endomyocardial biopsy and in intra-aortic balloon counterpulsation insertion and handling. The training in level 2 requires a minimum period of 12 moths with more than 300 procedures done including 200 diagnostic procedures as a first surgeon. Doing catheterizations in complex congenital cardiopathy requires a specialized training in a hemodynamics lab with a high volume of paediatric catheterization. In order to maintain the qualification level reached at this level, it is necessary to do at least 150 catheterizations per year. The level 3 of training prepares professionals to do diagnostic heart catheterizations and interventional or percutaneous therapeutic proce dures. He/she must have wide knowledge of cardiac anatomy, physiology and physiopathology, clinical vascular biology, hemodynamics, ischemic car diopathy (IC) and coagulation requirements and equipment, especially in physiology and antiplatelet, antithrombotic and thrombolytic pharmacolo gy. He/she must perfectly know the indications and contraindications of per cutaneous interventional procedures, surgery and medical treatment, as well as experience in prevention, diagnosis and treatment of possible complica tions after procedures (coronary artery dissection, perforation, no-reflow phenomenon, hemorrhagic and vascular complications, etc.). The training HEALTHCARE UNITS IN THE HEART AREA 267 period requires a Level 2 plus a minimum of 250 intracoronary interven tional procedures where he/she acts as first surgeon. It is assumed that in many of these procedures a conventional PCI with stent implantation will be done. For the training in other interventional techniques it is required to participate in at least ten of these specific procedures. Having into account the interventional cardiology technique, the emergence of new endovascu lar intervention techniques and devices requires additional knowledge, which, in turn, requires an specific training, as these procedures are very dif ferent from the conventional PCI. These new techniques can be divided into three types: – Techniques that have increased the indications and applications of conventional PCI. With regard to the procedure volume, not all the intervention professionals shall be able to perform them, since their use is optional and it is possible to do them following a schedule. Each surgeon is individually and collectively responsible (in each centre) for deciding which techniques are implemented according to their need, complexity and volume. Maintaining qualification in these techniques depends on the surgeon’s general experience and on the procedure complexity. Very complex procedures require a higher level of continuous experience. – Techniques used to treat complications alter interventional proce dures. The most frequent are perforation treatment, recovery of a foreign body and the no-reflow phenomenon. All interventional cardiologist shall be trained and have experience in the handling of these uncommon complications, but potentially fatal. – Techniques for the treatment of non-coronary cardiopathies, usually included under structural cardiopathy. These techniques have two main features: a) low incidence compared to coronary cardiopathy, for which experience concentration is advisable; b) the frequent need of more important points of access; and c) the combination with sur gical techniques to perform hybrid procedures (for example, aortic pathology, which implies the arch, or complex congenital car diopathies). This area of interventional surgery almost represents a new discipline where non-coronary endovascular techniques, paedi atric cardiologists and surgical approaches converge. That is why, apart from concentration, it requires multitasked teams and some times, hybrid operating theatres. 268 REPORTS, STUDIES AND RESEARCH Maintaining qualification The most recent comparative data indicate that the mortality and urgent surgery rates for all kinds of coronary interventions must be below 1% and 3% respectively, with a success rate in the major procedure of 90%. There are reasons to assume that these figures have decreased in the last few years and thus stand for a higher limit in absolute terms compared to the rate of complications expected in a clinically stable population. There is likely a relationship between the number of cases done by an individual surgeon and the results320,321,322,323, so that the surgeons performing a lower number of procedures obtained less favourable results than those performing a higher number. However, there are some surgeons with a volume of yearly cases lower than the established requirements who obtain excellent results. This relationship is probably influenced by a possible interaction between the hemodynamist and the total number of cases of the hospital where the procedures are done, so that the results of surgeons with a low volume in institutions with a high number of cases are generally more favourable than the ones obtained by surgeons with a low volume in centres with few cases. Nevertheless, the absolute differences in complications rates between insti tutions and surgeons with a los and high volume are small. In the New York state’s database, surgeons doing less than 75 procedures per year had 1% of mortality rate and 3.9% of surgery need, while surgeons with a higher vol ume have rates of 0.9% and 3.1% respectively. Training centre Multiple data indicate that they is a almost logarithmic relation between the number of procedures done in an specific centre and the results obtaines (Jollis, 94; Hannan, 97). In general, the hospital in which the few procedures are done have a higher incidence of complications, mainly death and the need of urgent surgery due to failed intervention, than a hospital doing a higher number of procedures. It is necessary that each centre have a good and effective monitoring of the cardiac catheterization and interventional therapy programme, both generally and individually of the surgeons. The centres must try to maintain a level of activity of more than 400 procedures per year. The centre with less than 200 yearly procedures shall carefully assess the interventional indications242. he laboratory that offers the level 2 training in hemodynamics shall have more than one expert hemodynamist among the staff. For the training in interventional procedures, there must be at least an hemodynamist expert in the training subjects. HEALTHCARE UNITS IN THE HEART AREA 269 1) Infrastructure and equipment adapted to the recommendation set by the SEC in its guides of action. Centre’s minimum volume of 500 angioplasties/year. 2) The existence within the team of at least one intervening cardiolo gist who commands all the cognitive and technical abilities which a cardiovascular intervention requires, a historical volume of no less than 1000 angioplasties and a minimum annual activity of 200 angioplasties. 3) In order to offer a globally satisfying advanced training, the unit’s casuistry shall include a sufficient volume of all the possible sub groups of risk and complexity, including angioplasty in acute heart attack. 4) The use of several interventional cardiovascular diagnostic and therapeutic techniques. 5) A hemodynamics team on the alert (24 hours/day, 365 days/year) covering the treatment of patients with acute coronary syndrome requiring urgent interventions and sick patients who suffer or may suffer from complications resulting from interventional techniques o who need special care as a consequence of them. 6) A heart surgery and postoperative programme allowing an optimal global training. It shall include the possibility of getting familiar with the following aspects: – The indication of the different kinds of revascularization in a real scenario. – The real possibility of the combined or complementary use of the different techniques of revascularization. – Complex percutaneous interventions with real surgical support. The decision-making process, the implementation of support meas ures and the surgical action logistics in cases of extreme seriousness resulting from interventional therapies and the real usefulness of the surgical support for percutaneous interventions in those cir cumstances. A theoretical and practical training programme specif ic to this training period, which would be accredited. 7) Proving a minimum level of activity and scientific curiosity in inter ventional cardiology handing in three scientific communications regarding this activity in the last three years at congresses on the specialization (annual SEC congresses, European Society of Cardi ology, American Heart Association, American College of Cardiolo gy) and through the release of at least an original scientific related to interventional cardiology in the last three years and subjected to a peer revision in a magazine included in Medline. 270 REPORTS, STUDIES AND RESEARCH The assessment of these criteria will be done as a whole having into account each unit’s general scientific-technical profile. The failure to meet any of them does not necessarily exclude obtaining the accreditation as a teaching unit. HEALTHCARE UNITS IN THE HEART AREA 271 Annex 12. Training requirements of an electrophysilogy cardiologist(88) The great development of electrophysiology, specially in its therapeutic aspect, made it necessary to regulate the training and accreditation of car diologist in charge of the arrhythmia units326,327,328,329,330. In the United Sta tes a specific learning programme and a certificate of clinical electrophysio logy was created by the American Board of Internal Medicine in 1992. Dif ferent European countries are regulating the electrophysiology practice. A few years ago, the electrophysiology and arrhythmia department of the Spa nish Society of Cardiology introduced a training course in electrophysiology in Spain for professionals, despite the absence of a regulation requiring the cardiologist degree for the practice of electrophysiology. Besides, in some countries, these procedures are performed by non-cardiologist doctors. Likewise, a system was created to authorize centres that can offer an elec trophysiology training programme. Teaching objectives for fellowship programs in clinical electrophysiology The goals of the training programme in electrophysioly are offering cardio logists necessary knowledge to safely and efficiently develop a cardiac arrhythmia diagnostic and treatment programme. To do that, the program me includes specific training in: – Basic electrophysiology. – Action mechanism and handling of antiarrhythmic drugs. – Indications of the non-invasive and invasive techniques. – Non invasive techniques (ECG, Holter, late potentials, tilt-table tests, electric cardioversion, etc.). – Invasive techniques (electrophysiology studies and ablation proce dures with catheters). (88) Josep Brugada; Brugada y cols., 2001. HEALTHCARE UNITS IN THE HEART AREA 273 – Handling of complications resulting from invasive techniques. – Implantation, planning and follow-up of pacemakers and automatic defibrillators. The candidates to a specialization programme in electrophysiology shall hold a specialization degree in cardiology, which is the only one certif ying a sufficient education as a general cardiologist, essential for the correct overall handling of these patients. Centres requirements to offer a specialization programme in electrophysiology. The centres shall be authorized by the national committee for cardiologist education (MIR programme). There shall be an arrhythmia unit with at least two full-time electrophysiolgists who are be responsible for the trai ning. These electrophysiologists shall have advance education in elec trophysiology recognised by the SEC. The unit shall be provided with all the non-invasive and invasive tests (ECG, Holter, tilt-table test, cardioversion, electrophysiology studies, radiofrequency ablation, implantation and follow-up of pacemakers and automatic defibrillators, etc.). The unit shall assure a minimum activity of procedures to be able to offer the training, currently estimated at 150 ablation procedures a year. In the training all the medical practice procedures that figure in the section’s register are dealt with. During the training period, the cardiologist under training in elec trophysiology shall work exclusively in the unit. This shall accredit some research lines allowing also the training in this field, as well as a regulated activity of real medical sessions and a scientific production in form of mee tings and peer review publications. 274 REPORTS, STUDIES AND RESEARCH HEALTHCARE UNITS IN THE HEART AREA 275 Capacity maintenance To maintain the acquired knowledge and skills obtained during training, it is necessary for the cardiologist to stay linked to the clinical electrophysio logy. To maintain these skills the electrophysiologist must perform a mini mum of 50 ablation procedures per year and must follow continuous trai ning in the speciality. 276 REPORTS, STUDIES AND RESEARCH Annex 13. List of devices and systems needed in an operating theatre of cardiovascular surgery – A minimum of 8 electrical panels with 4 sockets, the biggest number of them placed in the operating rooms tower to avoid the presence of cables in the transit areas. – Warm and cold water taps. – Specific set of cardiovascular surgery instruments. – 5 modules extracorporial circulation console complete with acces sories and annexed maintenance. – At least two centrifugal pump modules. – Automatic heat exchanger. – A minimum of 6 pharmaceutical infusion pumps. – A minimum of 3 pressure transductors. Gasses, haemoglobin and ions determination device. – Heparin and coagulation time control systems. – Central monitor and at least a satellite terminal with: 3 pressure channels. – Two ECG channels Cardiac output module. – Polygraph and recorder. – Frontal cold light source. – External/Internal defibrillator with adjustable power between 5 and 400 J, appropriate paddles. – At least 3 sternum saws with rechargeable batteries. – Ultrasound scalpel. – Serums and blood heating systems. – Echo-graph with trans-oesophagus catheter. – Blood recovery and autotransfusion system. – At least 3 external single chamber pacemakers and 3 external dual chamber pacemakers. – Arrhythmia mapping and ablation system. – Circulatory assistance console. – Thoracoscopy - video tower. – Radiology system for endovascular and trans-catheter techniques. – Images amplifier. HEALTHCARE UNITS IN THE HEART AREA 277 Annex 14. Structural resources, systems and devices needed in the post-operative intensive care unit of cardiovascular surgery(89) All the systems further described should fulfil the regulation on occupa tional-risk prevention. General basic needs – Basic analytic system to determine gasses, glycemia, electrolytes, hematocrit and calcium heparin and coagulation time control sys tems . – At least 3 disposable air patient warming mattress systems. – At least 4 enteral feeding pumps. – At least 2 external dual chamber pacemakers. – At least a 12 channels ECG recording system. – A fully equipped crash cart.A sternotomy material cart fully equipped. – Echo-graph with trans-oesophagus catheter. – A fiber optic system for difficult intubations. – At least one contra pulsation aortic console with accessories. – Patient mobilization crane with two harnesses. – Various clinical work terminals connected with the centres network. – Sistema de control de la heparinemia y el tiempo de coagulación activado. (89) For an activity of 600 surgical interventions with extracorporeal circulation or aortocoro nary graft without extracorporeal circulation. See also: Intensive care unit. Estándares y reco mendaciones. NHS Agency of Quality. Ministry for Health and Social Policy. 2010. This attach ment refers to those specific resources. HEALTHCARE UNITS IN THE HEART AREA 279 Intensive care box – A minimum of 9 intensive care boxes. – A minimum useful area of 20 m². – At least one box needs to have a 30 m² surface, to attend high com plexity patients that are threatened with big size technology. – At least two of them need to have the capacity for environmental or human insulation. – Appropriate electrical insulation. – Adjustable direct and indirect lighting. – Portable or dome light for executing surgical procedures. – Water intake for dialysis.O2, vacuum, compressed air intake. – Technical rail fully with accessories. – Electricity connected to a UPS and to a generator. – Last generation volumetric ventilator. – Anaesthetic gases providing tower. – Multichannel monitor with at least 5 modules and a monitoring capacity of at least two pressures, one of cardiac output and another of O2 saturation. – Connection with the nurse station. – At least 6 pharmaceutical injection pumps in the CCU box and 2 in the intermediate care unit. – Electric vacuum system. – A multifunctional articulated electric and mobile bed with an anti decubitus mattress. – Anatomic armchair for the patients mobilization and mayo stand. – Wash basins for procedures with accessories. – Desk chair with desk table for the nurse station. – Patients clinical data computer terminal. – Containers for collection of selective waste. – Containers for collection of risk products. 280 REPORTS, STUDIES AND RESEARCH Annex 15. Specific needs of the hospitalization room for cardiovascular surgery(90) General – An electrocardiograph. – An external dual chamber pacemakera vascular echo-Doppler. – A laptop with at least three modules. – At least 6 medication infusion pumps. – At least 3 enteral feeding pumps. – A crane with two harnesses for patient´s mobility. – A system to have the appropriate amount of light for all the proce dures. – A room for cures with basic surgical tool. Hospital bed – Complete technical bar with accessories. – Compressed air, O2 and vacuum sockets. – Electrical articulated bed with easy exit from the room. – Electrical connections for high power apparatuses. (90) See: Unidad de enfermería de hospitalización polivalente de agudos. Estándares y reco mendaciones. NHS Agency of Quality. Ministry for Health and Social Policy. 2010. This attach ment refers to those specific resources. HEALTHCARE UNITS IN THE HEART AREA 281 Annex 16. Alphabetical index of definitions and terms of reference Accreditation Certifying an information system or network as competent for proces sing sensitive data and determining the extent to which the system design and materialization comply with the technical safety requirements already established. Procedure to which an organization is submitted voluntarily and whereby an independent organization certifies that the requirements of a given model are met. Admitted patient Patient admitted (stays overnight) in a hospital bed. Adverse effect It is defined for this studyas every accident or incident that appears in the patient’s medical record that has or may have caused him pain, and that is specially linked to healthcare conditions. The accident can extent the hospitalization time or cause an after-effect on the patient’s discharge, death, or a combination of them. The incident does not cause injury or pain, but can affect them. In order to meet this condition, there must be an injury or complica tion, extended stay, subsequent treatment, disability upon a patient’s dis charge or exitus, consequence of the healthcare received, and from modera ted probability that the handling is the cause to total evidence of it. Source: Estudio Nacional sobre los Efectos Adversos ligados a la Hos pitalización. ENEAS 2005. MSC. Authorization Healthcare authorization: administrative resolution that, according to the established requirements, authorizes a healthcare establishment, centre or service to set up, function, modify its medical activities or, where appro priate, close. Source: R.D. 1277/2003, of 10th October, laying the general basis for the authorization of healthcare centres, services and establishments. HEALTHCARE UNITS IN THE HEART AREA 283 Authorization requirements Requirements, expressed in qualitative or quantitative terms, that have to be met by healthcare establishments, services and centres to be author ized by the healthcare administration and that are aimed at ensuring that they have the appropriate technical means, facilities and professionals for conducting their healthcare activities. Source: R.D. 1277/2003, of 10th October, laying the general basis for the authorization of healthcare centres, services and establishments. Clinical documentation Any data, regardless of it form, class or type, allowing to get or broaden knowledge on the physical state and health of a person or on the way to preserve it, take care of it, cure it or recover it (Art. 3 of Law 41/2002, regulatory basis for the patient’s autonomy, rights and obligations concer ning information and clinical documents). Code of ethics Set of standards or ethical rules that the healthcare centre applies to the professional conduct related to its patient’s care. Conventional hospitalization Admission of a patient with an acute or cronic re-acute disease to an organised nursing unit that is capable of providing healthcare and interme diate and non-critical care 24 hours a day, and where patients stay more than 24 hours. The advisable features of this hospitalization nursing units that are appropriate for treating a patient suffering a heart disease are explained in this document. Source: Unidad de enfermería de hospitalización polivalente de agu dos. Estándares y recomendaciones. QA-NHS. MSPSI 2010. Critical care It is an integral system that responds to the needs of those patients at risk of critical disease during the disease itself and those who are already recovered from it. Its provision depends on the availability of continuous experience and facilities, within hospitals and between them, regardless of the place and the speciality. Comprehensive Critical Care. A Review of Adult Critical Care Servi ces. Department of Health. May 2000. 284 REPORTS, STUDIES AND RESEARCH Day hospitalization Healthcare modality that is aimed at providing treatment or care to ill patients who undergo treatment or diagnostic methods requiring conti nuous medical or nursing attention for some hours, but not the hospitaliza tion in the hospital. Source: Unidad de urgencias hospitalarias: estándares y recomenda ciones. AC-SNS. MSPSI 2009. Discharge report Document issued by the doctor responsible for a healthcare centre at the end of every healthcare process on a patient or on a patient’s transfer to another healthcare centre, in which figure the patient’s details and medical record summary, the healthcare provided, the diagnosis and the therapeutic recommendations. Other similar terms used: medical/clinical discharge form (Art. 3 of the basic regulatory Law 41/2002 on patients autonomy and on the rights and duties in relation to medical information and documentation); Order by the Ministry for Health, of 6th September 1984. Emergency That urgent situation that put the patient’s life or an organ function at risk. Source: WHO. Healthcare emergency that put a person’s life or important biological functions at -real or potential- risk and that requires qualified immediate care on the spot. Special kinds of emergency are: the multi-victim accidents or collective emergencies (those in which the system healthcare capacity is exceeded when there are several patients) and the catastrophe, which is that situation where available resources are not enough to face healthcare needs. Source: Grupo de Trabajo SEMES. Calidad en los servicios de urgen cias y emergencias. SEMES, 1998. Emergency department An organization of healthcare professionals offering multidisciplinary attention in a specific area of the hospital, which fulfils functional, structu ral and organizational requirements. This way, it assures appropriate safety, quality and efficiency conditions to treat patients with diverse aetiology and diverse seriousness problems. These patients are not hospitalized but suffer from acute diseases requiring immediate care. HEALTHCARE UNITS IN THE HEART AREA 285 Source: Unidad de urgencias hospitalarias: estándares y recomenda ciones (Eemergency department: standards and recommendations. AC SNS. MSPSI 2010. Healthcare centre Organized group of technical resources and facilities in which quali fied professionals (for their official certification or professional authoriza tion) carry out healthcare activities with the aim of improving people’s health. Source: R.D. 1277/2003, of 10th October, laying the general basis for the authorization of healthcare centres, services and establishments. Healthcare intervals Examination interval – healthcare request: Time in minutes from the examination start time until the healthcare request time. TS-TC. Healthcare request interval – defibrillator: Time elapsed in minutes from the healthcare request time to defibrillation possibility time. TD-TS. Examination interval – hospital: Time elapsed in minutes from the exa mination start time until the time of access to the hospital. TH-TC. Hospital interval – ECG: Time elapsed in minutes from the time of access to the hospital until the time of the ECG. TE-TH. Examination interval – revascularization treatment: Time elapsed in minutes from the examination start time until the revascularization treat ment time. TR-TC. Healthcare request interval – revascularization treatment: Time elapsed in minutes from the healthcare request to the revascularizing treatment («time needle call» «balloon call»). TR-TS. Hospital interval - revascularization: Time elapsed in minutes from the time of access to the hospital to the revascularizing treatment time («door needle « «door balloon»). TR-TH. Source: Estrategia en Cardiopatía Isquémica del NHS (Strategy for Ischemic Cardiomyopathy of the NHS). Updating adopted by the NHS Inter-territorial Council on 22th October 2009. MSPSI. Healthcare network The ECI-NHS defines the healthcare network as coordinated work, according to the grade of complexity, of the different levels of healthcare (healthcare at home, extra-hospital emergency, healthcare in health centres, 286 REPORTS, STUDIES AND RESEARCH hospital emergency, programmed hospital healthcare, reference services and others) in a determined territory (for example, health area, region, etc.) to attend to in a continuous manner and in the most efficient way possible different clinical situations. Source: Estrategia en Cardiopatía Isquémica del NHS (Strategy for Ischemic Cardiomyopathy of the NHS). MSC. 2006. Informed consent Free, voluntary and conscious consent by a patient, granted in his/her sound and sober senses, after having received the proper information, so that action effects his/her health can take place. In-hospital nursing unit of multifunctional acute care An organization of healthcare professionals offering multidisciplinary attention in a specific area of the hospital, which fulfils functional, structu ral and organizational requirements. This way, it assures appropriate safety, quality and efficiency conditions to treat patients with acute or chronic acute diseases who, being hospitalized following medical or surgical proces ses, do not require advance or basic respiratory assistance or assistance for one or more organs or systems. Source: Unidad de enfermería de hospitalización polivalente de agu dos: estándares y recomendaciones (In-hospital nursing unit of multifunc tional acute care: standards and recommendations). AC-SNS. MSPSI 2010. Integral emergency system Set of coordinated functional units working in a defined geographic area to achieve a final goal, that is, reducing mortality of patients under going some urgent processes and also reducing their after-effects. Source: Unidad de urgencias hospitalarias: estándares y recomenda ciones. AC-SNS. MSPSI 2010. Intensive care unit An organization of healthcare professionals offering multidisciplinary attention in a specific area of the hospital, which fulfils functional, structu ral and organizational requirements. This way, it assures appropriate safety, quality and efficiency conditions to treat patients who, being likely to reco ver, need: a) advance respiratory assistance; or b) basic respiratory assis- HEALTHCARE UNITS IN THE HEART AREA 287 tance giving support to at least two organs or systems; and c) all complex patients requiring assistance due to multi-organ failure. Source: In-hospital nursing unit of multifunctional acute care. AC-SNS. MSPSI 2010. Intraining system Group of processes, automatic or not, that, orderly interconnected, designed for the administration and support of the different activities that develop in the healthcare establishments, services and centres, as well as tre atment and exploitation of the records that the formerly mentioned proces ses produce. Local hospital In this document, a local hospital is understood as the hospital having a reference area with a surrounding population up to 100,000 inhabitants, and that is not enough to develop a services portfolio in medical and surgi cal sub-specialities, such as cardiology. Adapted from: National Leadership Network for Health and Social Care. Strengthening Local Services: The Future of the Acute Hospital. 21st March 20061. Medical history Group of records containing data, evaluations and information of any nature on the medical situation and evaluation of a patient along with the assisting process. It includes the identifications of the doctors and other pro fessionals that have been contributed to the assisting processes (Art. 3 and 14 of the Law 41/2002, regulatory base of the patients autonomy, rights and obligations concerning information and legal records). Patient registry Group of selected records about the patients and their relation with the healthcare centre, with the aim of a healthcare healthcare process. 1 National Leadership Network for Health and Social Care. Strengthening Local Services: The Future of the Acute Hospital. 21st March 2006. 288 REPORTS, STUDIES AND RESEARCH Quality audit «Process by which the books, accounts and registers of a company are analysed in order to tell whether its financial statement is correct or not and if receipts are properly submitted». Independent and methodological study to determine whether the activities and the results related to quality comply with the pre-established provisions or not, and to verify if these provisions are effectively executed and if they are appropriate to achieve the intended goals. Regionalization Concentration of human resources, facilities and equipment in certain centres to improve quality, safety and efficiency when being used. Registry of healthcare establishments, centres and services Set of notes of all the authorizations of functioning, modification and, where appropriate, installation and closing down of healthcare centres, serv ices and establishments, granted by the respective healthcare administra tions. Source: R.D. 1277/2003, of 10th October, laying the general basis for the authorization of healthcare centres, services and establishments. Relevant healthcare times Time of the start of the examination. (TC): Moment, expressed in hours and minutes, at which the examination of the patient who is suspec ted of suffering from ACS (acute coronary syndrome). Healthcare request time (TS): Moment, expressed in hours and minu tes, at which the patient or the person requested helps in a medical emer gency system or attend a healthcare centre (clinic, hospital or resource). Defribillation time (TD): Moment, expressed in hours and minutes, at which the contact with the first healthcare resource with capacity to provi de treatment with a defibrillator takes place. Time of access to the hospital (TH): Moment, expressed in hours and minutes, at which a patient access the hospital, regardless of the transport means used (door time). Time of ECG (TE): Moment, expressed in hours and minutes, at which the ECG is used after a patient arrives to the hospital. Revascularizing treatment time (TR): Moment, expressed in hours and minutes, at which the patient gets the indicated revascularizing treatment: HEALTHCARE UNITS IN THE HEART AREA 289 fibrinolisis (TRF, thyroestimulin releasing factor), angioplasty (TRA, trans radial sngioplasty) (needle time and balloon time respectively). Time of the admission at the ICU/CU (TU). Moment, expressed in hours and minutes, at which the patients is admitted to the intensive care unit/coronary unit. Services portfolio Set of techniques, technologies or procedures, understood as each of the methods, activities and resources based on scientific experimentation and knowledge, through which healthcare services are provided in a health care centre, service or facility. Source: Royal Decree 1030/2006, of 15th September, establishing the common services portfolio of the National Healthcare System and its upda ting procedure. 290 REPORTS, STUDIES AND RESEARCH Annex 17. Abbreviations and acronyms AC-SNS ACC AICD AE AEEC AHA AHRQ National Health System Quality Agency. American College of Cardiology. Automatic Implantable Cardioverter Defibrillator. Adverse Effect. Spanish Society of Nursing in Cardiology. American Heart Association. Agency for Healthcare Research and Quality (Unites States of America). AMI Acute Myocardial Infarction. BCS British Cardiac Society. CC.AA Autonomous Regions. CCUs Cardiology Care Units. CHF Congestive Heart Failure. CPR Cardiopulmonary Resuscitation Equipment. CT Computed Tomography. CVS Cardiovascular Surgery. DCH Day Care Hospital. DCU Day Care Unit. DICOM Digital Imaging and Communications in Medicine. DOPS Directly Observed Procedures. EAE European Assotiation of Echocardiography. EACTS European Association for Cardio- Thoracic Surgery. ECI-SNS Strategy for Ischemic Cardiomyopathy of the National HealthCare System. EESCRI Statistics of Healthcare Establishments with Admissions. ESC European Society of Cardiology. ESCUS European Society of Thoracic Surgeons. ETE Echo-cardiography. GRD Groups Related by Diagnosis. HMS Hospital Morbidity Survey. HFU Heart Failure Unit. IC-NHS Inter-regional Council of the National Healthcare System. ICT Information and Communications Technologies. ICU Intensive Care Unit. IHI Institute for Healthcare Improvement. (Unites States of Ameri ca). HEALTHCARE UNITS IN THE HEART AREA 291 INE INU IOM MBDS MDCU MIR MSC MSPSI NCEPOD National Statistics Institute. Multi-service Inpatient Nursing Unit for Acute Patients. Institute of Medicine. Minimum Basic Data Set. Medical Day Care Unit. Examination to become a Resident Medical Internal. Ministry for Health and Consumer Affairs. Ministry for Health, Social Policy and Gender Equality. National Confidential Enquiry into Patient Outcomes and Deaths. NICE National Institute for Clinical Excellence (www.nice.org.uk). NHS National Health Service (United Kingdom). NHS Spanish National Healthcare System. NMR Nuclear Magnetic Resonance. NQF National Quality Forum (Unites States of America). OMAP Outpatient Monitoring of Arterial Pressure. PCI Percutaneous Coronary Intervention. PC-SNS Spanish National Healthcare System Quality Plan. PDA Personal Digital Assistant. PTCA Percutaneous Transluminal Coronary Angioplasty. RT Resynchronization Therapy. SEC Spanish Society of Cardiology. SECTCV Spanish Society for Thoracic and Cardiovascular Surgery. SED Spanish Society of Diabetes. SEEN Spanish Society of Endocrinology and Nutrition. SEMN Spanish Society for Nuclear Medicine. SEN Spanish Society of Neurology. SEPAR Spanish Society of Pulmonology and Thoracic Surgery. SERAM Spanish Society of Medical Radiology. SIGN Scottish Intercollegiate Guidelines Network. TOE Transesophageal Echocardiography. TTE Conventional Transthoracic Echocardiograph. UHE Emergency Department. WHO World Health Organization. 292 REPORTS, STUDIES AND RESEARCH Annex 18. Bibliography 1. Unidad de cirugía mayor ambulatoria. Estándares y recomendaciones. Agencia de Cali dad del SNS. Ministerio de Sanidad y Consumo. 2008. 2. Cirugía mayor ambulatoria. Guía de Organización y funcionamiento. Madrid, Ministe rio de Sanidad y Consumo. 1993. 3. Unidad de hospitalización de día. Estándares y Recomendaciones. Agencia de Calidad del SNS. Ministerio de Sanidad y Política Social. 2008. 4. Unidad de pacientes pluripatológicos. Estándares y Recomendaciones. Agencia de Cali dad del SNS. Ministerio de Sanidad y Política Social. 2009 (en prensa). 5. Atención hospitalaria al parto. Maternidad hospitalaria. Estándares y recomendaciones. Agencia de Calidad del SNS. Ministerio de Sanidad y Política Social. 2009. 6. Bloque quirúrgico. Estándares y recomendaciones. Agencia de Calidad del SNS. Minis terio de Sanidad y Política Social. 2009. 7. Unidad de cuidados paliativos. Estándares y recomendaciones. Agencia de Calidad del SNS. Ministerio de Sanidad y Política Social. 2009 (en elaboración). 8. Unidad de enfermería de hospitalización polivalente de agudos. Estándares y recomen daciones. Agencia de Calidad del SNS. Ministerio de Sanidad y Política Social. 2009 (en elaboración). 9. Unidad de urgencias hospitalarias. Estándares y recomendaciones. Agencia de Calidad del SNS. Ministerio de Sanidad y Política Social. 2009 (en elaboración). 10. Unidad de cuidados intensivos. Estándares y recomendaciones. Agencia de Calidad del SNS. Ministerio de Sanidad y Política Social. 2009 (en elaboración). 11. Estrategia en Cardiopatía Isquémica del Sistema Nacional de Salud. Ministerio de Sani dad y Consumo. 2006. 12. Estrategia en Cardiopatía Isquémica del Sistema Nacional de Salud. Actualización apro bada por el Consejo Interterritorial del Sistema Nacional de Salud el 22 de octubre de 2009. Ministerio de Sanidad y Política Social. 2009. 13. Petersen S, Peto V, RaynerM, Leal J, Luengo-Fernandez R. Gray A. European cardio vascular disease statistics. 2005 edition. Oxford University. 14. Escaned J, Rydén L, Zamorano JL, Poole-Wilson P, Fuster V, Gitt A, Fernández-Avileés F, Scholte W, de Teresa E, Pulpón LA, Tendera M on behalf of the participants in the European Conference on the Future of Cardiology Trends and contexts in European cardiology practice for the next 15 years. The Madrid Declaration: a report from the European Conference on the Future of Cardiology, Madrid, 2-3 June 2006. Eur Heart J. 2007;28:634-637. 15. NHS Heart Improvement Programme. A skills-based operational framework for Practi tioners with a Special Interest in Cardiology. Report of a multidisciplinary working party convened by the NHS Heart Improvement Programme and endorsed by the Royal College of General Practitioners, Royal College of Physicians, Royal College of Nursing, British Cardiovascular Society, Primary Care Cardiovascular Society, the Heart Team, and the Skills for Health unit of the Department of Health. January, 2007 16. Medrano MJ, Boix R, Cerrato E, Ramírez M. Incidencia y prevalencia de cardiopatía isquémica y enfermedad cerebrovascular en España. Revisión sistemática de la literatu ra. Rev Esp Salud Pública 2006; 80: 5-15 HEALTHCARE UNITS IN THE HEART AREA 293 17. López-Bescos L, Cosín J, Elosúa R, Cabadés A, de los Reyes M, Arós F et al. Prevalen cia de angina y factores de riesgo cardiovascular en las diferentes comunidades autóno mas de España: estudio PANES. Rev Esp Cardiol 1999;52: 1045-56. 18. Márquez S, Jiménez A, Perea Milla E, Briones E, Aguayo E, Reina A, Aguado MJ, Rivas F, Rodríguez MM, Buzón ML, por el Grupo de Variaciones en la Práctica Médica en el Sistema Nacional de Salud (Grupo VPM-SNS). Variaciones en la hospitalización por problemas y procedimientos cardiovasculares en el Sistema Nacional de Salud. Atlas de variaciones en la práctica médica del SNS. 2007;2:150-173. 19. Bernal E (Coord.). Variabilidad en el riesgo de morir por cardiopatía isquémica en hos pitales del Sistema Nacional de Salud. Documento de trabajo 1-2007 20. Acreditación de centros de Atención Hospitalaria aguda en Cataluña. Manual. Volumen 1. Estándares esenciales. Generalitat de Catalunya Departament de Salut. 21. Acreditación de centros de Atención Hospitalaria aguda en Cataluña. Manual. Volumen 2. Estándares esenciales. Generalitat de Catalunya Departament de Salut. 22. Vázquez R (Coord.) . Plan Integral de Atención a las Cardiopatías de Andalucía (2005 2009). Consejería de Salud. Junta de Andalucía.2005. 23. Vázquez R (Coord.). Proceso asistencial integrado. Angina estable. 2ª Edición. Conseje ría de Salud, 2007. 24. Vázquez R (Coord.). Proceso asistencial integrado. Dolor torácico genérico (no filiado). 2ª Edición. Consejería de Salud, 2007. 25. Vázquez R (Coord.). Proceso asistencial integrado. Infarto agudo de miocardio. 2ª Edi ción. Consejería de Salud, 2007. 26. Vázquez R (Coord.). Proceso asistencial integrado. Síndrome coronario agudo sin ele vación de ST (SCASEST) : angina inestable e infarto sin elevación de ST (AI/IAMNST). 2ª Edición. Consejería de Salud, 2007. 27. Vázquez R (Coord.). Proceso asistencial integrado. Síndrome aórtico agudo. 2ª Edición. Consejería de Salud, 2007. 28. Vázquez R (Coord.). Proceso asistencial integrado. Tromboembolismo pulmonar. 2ª Edición. Consejería de Salud, 2007. 29. Guía de Recomendaciones Clínicas. Cardiopatía Isquémica. Dirección General de Orga nización de las Prestaciones Sanitarias. Consejería de Salud y Servicios Sanitarios del Principado de Asturias. 2005. 30. Amaro A, Calvo F, Castro A, Chayán L, Gómez JR, González R, Íñiguez A. Programa gallego de atención al infarto agudo de miocardio. Xunta de Galicia Consellería de Sani dade. Sergas (Servizo Galego de Saúde). Santiago de Compostela. 2006. 31. Rodríguez Artalejo F, Guallar P, Villar F, Banegas JR. Análisis crítico y propuestas de mejora de los sistemas de información sobre enfermedades cardiovasculares en España. Med Clin 2008;131:302-11. 32. Marrugat J, Elosua R, Martí H. Epidemiología de la cardiopatía isquémica en España: estimación del número de casos y de las tendencias entre 1997 y 2005. Rev Esp Cardiol 2002;55:337-46. 33. Estadística de Establecimientos Sanitarios con Régimen de Internado. Indicadores hos pitalarios. Año 2007. Instituto de Información Sanitaria. AC-SNS. MSPS. (http://www.msps.es/estadEstudios/estadisticas/estHospiInternado/inforAnual/home.ht m). 34. Baz JA, Pinar E, Albarrán A, Mauri J. Registro Español de Hemodinámica y Cardiolo gía Intervencionista. XVII Informe Oficial de la Sección de Hemodinámica y Cardiolo- 294 REPORTS, STUDIES AND RESEARCH gía Intervensionista de la Sociedad Española de Cardiología (1990-2007). Rev Esp Car diol. 2008;61(12):1298-314. 35. Baz JA, Albarrán A, Pinar E, Mauri J. Registro Español de Hemodinámica y Cardiolo gía Intervencionista. XVIII Informe Oficial de la Sección de Hemodinámica y Cardio logía Intervencionista de la Sociedad Española de Cardiología (1990-2008). Rev Esp Cardiol. 2009;62:1418-34. 36. Pérez MJ, Hernández RA, Alfonso F, Bañuelos de Lucasa C, Escaneda J, Jiménez P, Fer nández A, Fernández C, Macaya C. Evolución en los últimos 20 años en el perfil demo gráfico, epidemiológico y clínico, técnica y resultados de los procedimientos coronarios percutáneos. Rev Esp Cardiol. 2007;60:932-42. 37. Ferreira I, Permanyer G, Marrugat J, Herasc M, Cuñat J, Civeira E, Arós E, Rodríguez JJ, Sánchez PL, Bueno H, en representación de los investigadores del estudio MASCA RA. Estudio MASCARA (Manejo del Síndrome Coronario Agudo. Registro Actualiza do). Resultados globales. Rev Esp Cardiol. 2008;61:803-16. 38. Cequier A. El registro MASCARA desenmascara la realidad asistencial del manejo de los síndromes coronarios agudos en España. Rev Esp Cardiol. 2008;61:793-6. 39. Coma R, Martínez J, Sancho MJ, Ruiz F, Leal del Ojo J. Registro Español de Marcapa sos. VI Informe Oficial de la Sección de Estimulación Cardiaca de la Sociedad Españo la de Cardiología (2008). Rev Esp Cardiol. 2008;62:1450-63. 40. García-Bolao I, Díaz-Infante E, Macías A. Registro Español de Ablación con Catéter. VII Informe Oficial de la Sección de Electrofisiología y Arritmias de la Sociedad Espa ñola de Cardiología (2007). Rev Esp Cardiol. 2008;61:1287-97. 41. Peinado R, Torrecilla EG, Ormaetxe J, Álvarez M, en representación del Grupo de Tra bajo de Desfibrilador Implantable Registro Español de Desfibrilador Automático Implantable. V Informe Oficial del Grupo de Trabajo de Desfibrilador Automático Implantable de la Sociedad Española de Cardiología (2008). Rev Esp Cardiol. 2009;62:1435-49. 42. Brugada J (Coord.), Alzueta FJ, Asso A, Farré J, Olalla JJ, Tercedor L. Guías de práctica clínica de la Sociedad Española de Cardiología sobre requerimientos y equipamiento en electrofisiología. Rev Esp Cardiol 2001;54:887-891. 43. Morís de la Tassa C (Coord.), Cequier AR, Moreu J, Pérez H, Aguirre JM. Guías de prác tica clínica de la Sociedad Española de Cardiología sobre requerimientos y equipamiento en hemodinámica y cardiología intervencionista. Rev Esp Cardiol 2001; 54: 741 750. 44. Palma JL (Coord.), Arribas A, González JR, Marín E, Simarro E. Guías de práctica clí nica de la Sociedad Española de Cardiología en la monitorización ambulatoria del elec trocardiograma y presión arterial. Rev Esp Cardiol 2000;53:91-109. 45. Kolh P(Chair.), Wijns W (Chair.), Danchin N, Di Mario C, Falk V, Folliguet T y cols. The Task Force on Myocardial Revascularization of the European Society of Cardiology (ESC) and the European Association for Cardio-Thoracic Surgery (EACTS). Develo ped with the special contribution of the European Association for Percutaneous Car diovascular Interventions (EAPCI). Guidelines on myocardial revascularization. Euro pean Journal of Cardio-thoracic Surgery 2010;38:S1-S52. 46. Castro A, Escudero JL, Juffe A, Sánchez CM, Caramés J. El "Área del Corazón" del Complejo Hospitalario Juan Canalejo. Una nueva forma de gestión clínica. Rev Esp Cardiol. 1998;51:611-9. 47. Sanz G, Pomar JL. El "Instituto de Enfermedades Cardiovasculares". Proyecto de redi seño de los Servicios de Cardiología y Cirugía del Hospital Clínic de Barcelona. Rev Esp Cardiol. 1998;51:620-8. HEALTHCARE UNITS IN THE HEART AREA 295 48. Rodríguez L, Romero A, Moreu J, Maicas C, Alcalá J, Castellanos E, Alonso S.. Efecto de la gestión de un servicio de cardiología en la atención del paciente cardiológico. Evo lución de los indicadores asistenciales. Rev Esp Cardiol 2002;55:1251-60. 49. Heart Disease and Stroke Statistics. 2009 Update-A-Glance. AHA. 50. Tricoci P, Allen JM, Kramer JM, Califf RM, Smith SC. Scientific Evidence Underlying the ACC/AHA Clinical Practice Guidelines. JAMA 2009;301:831-841. 51. Bashore TM, Bates ER, Berger PB, Clark DA, Cusma JT, Dehmer GJ, Kern MJ, Laskey WK, O'Laughlin MP, Oesterle S, Popma JJ. Cardiac Catheterization laboratory stan dards: a report of the American College of Cardiology Task Force on Clinical Expert Consensus Documents (ACC/SCA&I Committee to Develop an Expert Consensus Document on Catheterization Laboratory Standards). J Am Coll Cardiol. 2001;37:2170 214. 52. ACC/AHA 2004 Guideline Update for Coronary Artery Bypass Graft Surgery. A Report of the American College of Cardiology/American Heart Association Task Force on Practice Guidelines (Committee to Update the 1999 Guidelines for Coronary Artery Bypass Graft Surgery). Developed in Collaboration With the American Association for Thoracic Surgery and the Society of Thoracic Surgeons. Circulation2 004;110;e340-e437. 53. Smith SC (Chair), Feldman TE, Hirshfeld JW, et al. ACC/AHA/SCAI 2005 Guideline Update for Percutaneous Coronary Intervention. A Report of the American College of Cardiology/American Heart Association Task Force on Practice Guidelines (ACC/AHA/SCAI Writing Committee to Update the 2001 Guidelines for Percutaneous Coronary Intervention). Circulation 2006;113;e166-e286. 54. Myers J, Arena R, Franklin B, Pina I, Kraus WE, McInnis K, Balady GJ; on behalf of the American Heart Association Committee on Exercise, Cardiac Rehabilitation, and Pre vention of the Council on Clinical Cardiology, the Council on Nutrition, Physical Acti vity, and Metabolism, and the Council on Cardiovascular Nursing. Recommendations for clinical exercise laboratories: a scientific statement from the American Heart Asso ciation. Circulation. 2009;119:3144 -3161. 55. Alice K. Jacobs, MD, FAHA, Chair; Elliott M. Antman, MD, FAHA; David P. Faxon, MD, FAHA; Tammy Gregory; Penelope Solis, JD. Development of Systems of Care for ST-Elevation Myocardial Infarction Patients. Executive Summary. Endorsed by Aetna, the American Ambulance Association, the American Association of Critical-Care Nur ses, the American College of Emergency Physicians, the Emergency Nurses Association, the National Association of Emergency Medical Technicians, the National Association of EMS Physicians, the National Association of State EMS Officials, the National EMS Information System Project, the National Rural Health Association, the Society for Cardiovascular Angiography and Interventions, the Society of Chest Pain Centers, the Society of Thoracic Surgeons, and UnitedHealth Networks. Circulation. 2007;116:217 230. 56. Kadish AH, Buxton AE, Kennedy HL, et al. ACC/AHA Clinical Competence Statement on Electrocardiography and Ambulatory Electrocardiography. A Report of the ACC/AHA/ACP-ASIM Task Force on Clinical Competence (ACC/AHA Committee to Develop a Clinical Competence Statement on Electrocardiography and Ambulatory Electrocardiography). Endorsed by the International Society for Holter and Noninvasi ve Electrocardiology. Circulation 2001;104:3169-3178 . 57. Quiñones MA, Douglas PS, Foster E, Gorcsan J, Lewis JF, Pearlman AS, Rychik J, Salcedo EE, Seward J, Stevenson JG, Thys DM, Weitz HH, and Zoghbi WA. ACC/AHA. Clinical competence statement on echocardiography: a report of the American College of Cardiology/American Heart Association/American College of Physicians-American Society of Internal Medicine Task Force on Clinical Competence (Committee on Echo cardiography). J Am Coll Cardiol 2003;41:687-708. 296 REPORTS, STUDIES AND RESEARCH 58. Tracy CM, Akhtar M, DiMarco JP, Packer DL, Weitz H. American College of Cardio logy/American Heart Association. Clinical competence statement on invasive elec trophysiology studies, catheter ablation, and cardioversion. Circulation. 2000;102:2309 232. 59. Budoff MJ, Cohen MC, Garcia MJ, Hodgson JMcB, Hundley WG, Lima AC, Manning WJ, Pohost GM, Raggi PM, Rodgers GP, Rumberger JA, Taylor AJ. ACC/AHA. Clinical competence statement on cardiac imaging with computed tomography and magnetic resonance: a report of the AmericanCollege of Cardiology Foundation/American Heart Association/American College of Physicians Task Force on Clinical Competence (ACC/AHA Committee on CV Tomography). J Am Coll Cardiol 2005;46:383-402. 60. King SB III, Aversano T, Ballard WL, Beekman RH III, Cowley MJ, Ellis SG, Faxon DP, Hannan EL, Hirshfeld JW Jr., Jacobs AK, Kellett MA Jr., Kimmel SE, Landzberg JS, McKeever LS, Moscucci M, Pomerantz RM, Smith KM, Vetrovec GW. ACCF/AHA/SCAI 2007 update of the clinical competence statement on cardiac inter ventional procedures: a report of the AmericanCollege of Cardiology Foundation/Ame rican Heart Association/American College of Physicians Task Force on Clinical Com petence and Training (Writing Committee to Update the 1998. Clinical Competence Statement on Recommendations for the Assessment and Maintenance of Proficiency in Coronary Interventional Procedures). J Am Coll Cardiol 2007;50:82-108. 61. Bairey Merz CN, Alberts MJ, Balady GJ, Ballantyne CM, Berra K, Black HR, Blumen thal RS, Davidson MH, Fazio SB, Ferdinand KC, Fine LJ, Fonseca V, Franklin BA, McBride PE, Mensah GA, Merli GJ, O'Gara PT, Thompson PD, Underberg JA. ACCF/AHA/ACP 2009 competence and training statement: a curriculum on prevention of cardiovascular disease: a report of the American College of Cardiology Founda tion/American Heart Association/American College of Physicians Task Force on Com petence and Training (Writing Committee to Develop a Competence and Training Sta tement on Prevention of Cardiovascular Disease). J Am Coll Cardiol 2009;54:1336-63. 62. Rodgers GP, Ayanian JZ, Balady G, Beasley JW, Brown KA, Gervino EV, Paridon S, Quinones M, Schlant RC. American College of Cardiology/American Heart Association clinical competence statement on stress testing. Circulation. 2000;102:1726 -1738. 63. Spertus JA, Eagle KA, Krumholz HM, Mitchell KR, Normand ST. ACC/AHA metho dology for the selection and creation of performance measures for quantifying the qua lity of cardiovascular care: a report of the ACC/AHA Task Force on Performance Measures. Circulation 2005;111:1703-1712. 64. Guide to Inpatient Quality Indicators: Quality of Care in Hospitals - Volume, Mortality, and Utilization. Department of Health and Human Services Agency for Healthcare Research and Quality http://www.qualityindicators.ahrq.gov June 2002. Version 3.1 (March 12, 2007). 65. 5 Million Lives Campaign. Getting Started Kit: Improved Care for Acute Myocardial Infarction How-to Guide. Cambridge, MA: Institute for Healthcare Improvement; 2008. (Available at www.ihi.org) 66. National Quality Forum (NQF). Safe Practices for Better Healthcare-2009 Update: A Consensus Report. Washington, DC: NQF; 2009. 67. National Service Framework for Coronary Heart Disease. Modern Standards and Ser vice Models. Department of Health. March 2000. 68. The Coronary Heart Disease National Service Framework. Building on excellence, maintaining progress. Progress report for 2008. DH Coronary Heart Disease Policy Team. 20 March 2009. 69. D Hackett, for the British Cardiac Society Guidelines and Medical Practice Committee How many cath labs do we need? Heart 2003;89:827-829. HEALTHCARE UNITS IN THE HEART AREA 297 70. Wright J (Chair.), Jones J, Keogh B, et al. FRCS, Secretary, Society of Cardiothoracic Surgeons. Joint Report from The Society Of Cardiothoracic Surgeons and The British Cardiac Society On Models Of Care For The Delivery Of Cardiac Surgery. Society of Cardiothoracic Surgeons. 2002. 71. Brooks N (Chair.), Norell M, Hall J, Jennings K, Penny L, Khan M, Keogh B. National variations in the provision of cardiac services in the United Kingdom. British Cardiac Society. 2005. 72. Boon N (Chair.), Norell M, Hall J, Jennings K, Groves P, Wilson C, Edwards J, Roxburgh J, Bradbury K. National variations in the provision of cardiac services in the United Kingdom. Third Report of the British Cardiac Society Working Group. British Cardiac Society Working Group. 2007. 73. Hackett, D. Cardiac Workforce Working Group, Cardiac Workforce Requirements in the UK. BCS. 2005. 74. Consultant physicians working with patients. The duties, responsibilities and practice of physicians in medicine. 4th edition. The Royal College of Physicians of London. 2008. 75. The heart of the matter. Death following a first time, isolated coronary artery bypass graft. A report of the National Confidential Enquiry into Patient Outcome and Death. 2008. 76. Callum KG, Whimster F (Coord.) Percutaneous Transluminal Coronary Angioplasty. A Report of the National Confidential Enquiry into Perioperative Deaths. 2000. 77. Health Building Note 28. Facilities for cardiac services. DH States and Facilities Divi sion. 2006. 78. Scottish Health Planning Note 28. Facilities for cardiac services. Health Facilities Sco tland, a Division of NHS National Services Scotland. December, 2008. 79. Clinical Governance Peer Review Nursing Standards. British Association for Nursing in Cardiac. May, 2005. 80. Reyes M, Iñíguez A, Goicolea A, Funes B, Castro A. El consentimiento informado en cardiología. Rev Esp Cardiol. 1998;51:782-96. 81. Documento sobre el rechazo de transfusions de sangre por parte de los Testigos de Jeho vá. Elaborado por el Grupo de Opinión del Observatori de Bioètica i Dret Parc Cientí fic de Barcelona. Barcelona, noviembre de 2005. 82. The Process of Consent within the Intensive Care Unit Draft Proposals for Consulta tion. Consultado en: www.ics.ac.uk/icmprof/standards, el 20.05.09. 83. The National Council for Palliative Care. Advance Decisions to Refuse Treatment. A Guide for Health and Social Care Professionals. Department of Health. September, 2008. 84. Ferris TG, Torchiana DF. Public Release of Clinical Outcomes Data - Online CABG Report Cards. 10.1056/nejmp1009423. Consultado el 07.09.10. 85. Hannan EL, Racz MJ, Gold J, Cozzens K, Stamato NJ, Powell T, Hibberd M, Walford G. Adherence of Catheterization Laboratory Cardiologists to American College of Car diology/American Heart Association Guidelines for Percutaneous Coronary Interven tions and Coronary Artery Bypass Graft Surgery. What Happens in Actual Practice?. Circulation. 2010;121:267-275. 86. Patel MR, Dehmer GJ, Hirshfeld JW, Smith PK, Spertus JA. ACCF/SCAI/STS/AATS/AHA/ASNC 2009 appropriateness criteria for coronary revas cularization. J Am Coll Cardiol 2009;53:530-53. 298 REPORTS, STUDIES AND RESEARCH 87. Douglas PS, Khandheria B, Stainback RF, Weissman NJ. ACCF/ASE/ACEP/ASNC/SCAI/SCCT/SCMR 2007 appropriateness criteria for trans thoracic and transesophageal echocardiography. J Am Coll Cardiol 2007; 50:187-204. 88. Shojania KG, Wald H, Gross R. Understanding medical error and improving patient safety in the inpatient setting. Med Clin N Am 2002; 86: 847-67. 89. World Health Organization. World Alliance for Patient Safety. Forward Programme 2005. Disponible en: www.who.int/patientsafety 90. European Commission. DG Health and Consumer Protection. Patient safety- Making it Happen! Luxembourg Declaration on Patient Safety. 5 April 2005. 91. Council of Europe. Recommendation Rec(2006)7 of the Committee of Ministers to member states on management of patient safety and prevention of adverse events in health care. 24 May 2006. [consultado 15/9/2008]. Disponible en: https://wcd.coe.int/ViewDoc.jsp?id=1005439&BackColorInternet=9999CC&BackColo rIntranet=FFBB55&BackColorLogged=FFAC75 92. Agencia de Calidad del SNS. "Plan de Calidad para el Sistema Nacional de Salud". Marzo, 2006. http://www.msc.es/organizacion/sns/planCalidadSNS/home.htm 93. Terol E., Agra Y., Fernández MM, Casal J., Sierra E., Bandrés B., García M.J., del Peso P. Resultados de la estrategia en seguridad del paciente del Sistema Nacional de Salud español, período 2005-2007. Medicina Clínica, 2008; 131; Nº Extra 3:4-11 94. Prácticas Seguras Simples recomendadas por agentes gubernamentales para la preven ción de EA (EA) en los pacientes atendidos en hospitales. Madrid: Ministerio de Sani dad y Consumo; 2008. 95. National Patient Safety Agency. Seven steps to patient safety. London: National Patient Safety Agency. February 2004. 96. NQF. Safe Practices for Better Healthcare-2006 Update: A Consensus Report. Washing ton, DC: National Quality Forum; 2006. [consultado 15/9/2008]. Disponible en: http://www.qualityforum.org/publications/reports/safe_practices_2006.asp. 97. Kizer KW. Large system change and a culture of safety. En: Proceedings of Enhancing Patient Safety and Reducing Errors in Health Care, Rancho Mirage, CA, 1998. Chicago: National Patient Safety Foundation; 1999.p.31-3. 98. Institute for Healthcare Improvement. Safety Briefings. 2004. [consultado 15/9/2008]. Disponible en: http://www.wsha.org/files/82/SafetyBriefings.pdf 99. Bodenheimer T. Coordinating Care - A Perilous Journey through the Health Care System. N Engl J Med 2008;358;10 (www.nejm.org march 6, 2008). Downloaded from www.nejm.org at BIBLIOTECA VIRTUAL SSPA on January 27, 2009. 100. Halasyamani L, Kripalani S, Coleman EA, Schnipper J, van Walraven C, Nagamine J, Torcson P, Bookwalter T, Budnitz T, Manning D. Transition of care for hospitalized eld erly - the development of a Discharge Checklist for Hospitalists. Journal of Hospital Medicine. 2006;(1):354-360. 101. WHO Collaborating Centre for Patient Safety Solutions. Preámbulo a las soluciones para la seguridad del paciente. Comunicación durante el traspaso de pacientes. Solucio nes para la seguridad del paciente. Volumen1, Solución 3. Mayo 2007. Disponible en: World Health Organization. World Alliance for Patient Safety. Patient Safety Solutions. [consultado 15/9/2008]. Disponible en: http://www.jcipatientsafety.org/14685/ 102. Joint Commission 2009 National Patient Safety Goals Hospital Program. http://www.jointcommission.org/PatientSafety/NationalPatientSafetyGoals 103. Haig KM, Sutton S, Whittington J. SBAR: A shared mental model for improving com munication between clinicians. Joint Commission Journal on Quality and Patient Safety. Mar 2006;32(3):167-175. HEALTHCARE UNITS IN THE HEART AREA 299 104. The Care Transitions Program. Checklist http://www.caretransitions.org/documents/checklist.pdf for patients. 105. Estudio Nacional sobre los EA ligados a la hospitalización. ENEAS 2005. Madrid: Agencia de Calidad del Sistema Nacional de Salud. Ministerio de Sanidad y Consumo. Febrero 2006.[consultado 15/9/2008]. Disponible en: http://www.msc.es/organizacion/sns/planCalidadSNS/pdf/excelencia/opsc_sp2.pdf 106. Estudio APEAS. Estudio sobre la seguridad de los pacientes en atención primaria de salud. Madrid: Agencia de Calidad del Sistema Nacional de Salud. Ministerio de Sani dad y Consumo.2008.[consultado 15/9/2008]. Disponible en: http://www.msc.es/organiza cion/sns/planCalidadSNS/docs/estudio_apeas.pdf 107. Rozich JD, Resar RK. Medication safety: One organization´s approach to the challenge. J Clin Outcomes Management 2001; 8: 27-34. 108. Nassaralla CL, Naessens JM, Chaudhry R et al. Implementation of a medication recon ciliation process in an ambulatory internal medicine clinic. Qual Saf Health Care 2007; 16: 90-4.20. 109. National Institute for Health and Clinical Excellence (NICE) and National Patient Safety Agency. Technical patient safety solutions for medicines reconciliation on admis sion of adults to hospital. December 2007 Disponible en: http://www.nice.org.uk/guidan ce/index.jsp?action=byId&o=11897 110. Soldevilla Agreda JJ, Torra i Bou JE et al. 2º Estudio Nacional de Prevalencia de Ulce ras por Presión en España, 2005: epidemiología y variables definitorias de las lesiones y pacientes. Revista de la Sociedad Española de Enfermería Geriátrica y Gerontológica. Vol. 17, Nº. 3, 2006, págs. 154-172 111. JCAHO. Strategies for preventing Pressure Ulcers. The Joint Commission Perspectives on Patient Safety. January 2008. Vol 8; issue 1. 112. Pi-Sunyer T., Navarro M., Freixas N., Barcenilla F. Higiene de las manos: evidencia cien tífica y sentido común. Med Clin Monogr (Barc).2008;131(Supl 3):56-9. 113. Pittet D., Hugonnet S., Harbath S., Mourouga P., sauvan V., Touveneau S., Perneger T.V., members of the Infection Control Programme. Effectiveness of a hospital-wide pro gramme to improve compliance with hand hygiene. The Lancet 2000;356: 1307 - 1312. 114. Directrices de la OMS sobre Higiene de las Manos en Atención Sanitaria. Resumen. MSC. 2006. 115. Yokoe D.S., Mermel L.A., Anderson D,J,, Arias K.M., Burstin H., Calfee D.P., Coffin S.E., et al. Executive Summary: A Compendium of Strategies to Prevent HealthcareAssociated Infections in Acute Care Hospitals. Infection Control and Hospital Epide miology 2008;29:S1, S12-S21. 116. Marschall J., Mermel L.A., Classen D., Arias K.M., Podgorny K., Anderson D.J., Burstin el at. Strategies to Prevent Central Line-Associated Bloodstream Infections in Acute Care Hospitals. Infection Control and Hospital Epidemiology 2008 29:s1, S22-S30. 117. Coffin S.E., Klompas M., Classen D., Arias K.M., Podgorny K., Anderson D.J., Burstin H., et al. Strategies to Prevent Ventilator-Associated Pneumonia in Acute Care Hospi tals Infect Control Hosp Epidemiol 2008; 29:S31-S40. 118. Lo E., Nicolle L., Classen D., Arias K.M., Podgorny K., Anderson D.J., Burstin H., et al. Strategies to Prevent Catheter-Associated Urinary Tract Infections in Acute Care Hos pitals Infect Control Hosp Epidemiol 2008; 29:S41-S50. 119. Anderson D.J., Kaye K.S., Classen D., Arias K.M., Podgorny K., Burstin H., et al. Strate gies to Prevent Surgical Site Infections in Acute Care Hospitals Infect Control Hosp Epidemiol 2008; 29:S51-S61. 300 REPORTS, STUDIES AND RESEARCH 120. Calfee D.P., Salgado C.D., Classen D., Arias K.M., Podgorny K., Anderson D.J., Burstin H., et al. Strategies to Prevent Transmission of Methicillin-Resistant Staphylococcus aureus in Acute Care Hospitals. Infect Control Hosp Epidemiol 2008; 29:S62-S80. 121. Dubberke E.R., Gerding D.N., Classen D., Arias K.M., Podgorny K., Anderson D.J., Burstin H., et al. Strategies to Prevent Clostridium difficile Infections in Acute Care Hospitals Infect Control Hosp Epidemiol 2008; 29:S81-S92. 122. Morís de la Tassa J., Fernández de la Mota E., Aibar C., Casyan S., Ferrer J.M. Identifi cación inequívoca de pacientes ingresados en hospitales del Sistema Nacional de Salud. Med. Clin. (Barc.) 2008; 131, Número Extraordinario 3: 72-78. 123. Luft HS, Hunt SS. Evaluating individual hospital quality through outcome statistics. JAMA 1986;255:2780-4. 124. Hospital volume and health care outcomes, costs and patient access. Effective Health Care. Nuffield Institute for Health, University of Leeds. NHS Centre for Reviews and Dissemination, University of York. December, 1996. 125. Thiemann D.R., Coresh J, Oetgen W.J., Powe N.R. The association between hospital volume and survival after acute myocardial infarction in elderly patients. N Engl J Med 1999;340:1640-8. 126. Interpreting the Volume-Outcome Relationship in the Context of Health Care Quality. Hewitt M, for the Committee on Quality of Health Care in America and the National Cancer Policy Board. Workshop Summary by Institute of Medicine, Washington, D.C. 2000. 127. Birkmeyer J. y cols. Hospital volume and surgical mortality in the United States. N Engl J Med 2002;346:1128-37. 128. AHRQ. Guide to Inpatient Quality Indicators: Quality of Care in Hospitals - Volume, Mortality, and Utilization. Department of Health and Human Services Agency for Healthcare Research and Quality. June 2002. Version 3.1 (March 12, 2007) (http://www.qualityindicators.ahrq.gov) 129. Gandjour A, Bannenberg A, Lauterbach KW. Threshold volumes associated with higher survival in health care: a systematic review. Med Care. 2003;41:1129-41. 130. Ross JS, Normand ST, Wang Y, Ko DT, Chen J, Drye EE, Keenan PS, Lichtman JH, Bueno H, Schreiner GC, Krumholz HM. Hospital Volume and 30-Day Mortality for Three Common Medical Conditions. N Eng J Med 2010;362:1110-1118. 131. Peterson ED, Coombs LP, DeLong ER, Haan CK, Ferguson TB. Procedural volume as a marker of quality for CABG surgery. JAMA 2004;291:195-201 132. Shahian DM, O'Brien SM, Normand ST, Peterson ED, Edwards FH. Association of hos pital coronary artery bypass volume with processes of care, mortality, morbidity, and the Society of Thoracic Surgeons composite quality score. J Thorac Cardiovasc Surg 2010;139:273-282. 133. Luft HS. Better for whom? Policy implications of acting on the relation between volume and outcome in coronary artery bypass grafting. J. Am. Coll. Cardiol. 2001;38;1931-1933. Consultado en: http://content.onlinejacc.org/cgi/content/full/38/7/1931, el 18.03.10. 134. Nallamothu BKEagle KA, Ferraris VA, Sade RM. Should Coronary Artery Bypass Grafting Be Regionalized?. Ann Thorac Surg 2005;80:1572-81. Consultado en ats.ctsnet journals.org, el 17.03.10 135. Davis R.. Patient involvement in patient safety - the patient as part of the safety solu tion: how can patients be involved?. NLH Patient and Public Involvement Specialist Library (http://www.library.nhs.uk/ppi/ViewResource.aspx?resID=273565&tabID=289). Consultado el 05.01.09. HEALTHCARE UNITS IN THE HEART AREA 301 136. Lunney JR, Lynn J, Hogan C. Profiles of Older Medicare Decedents. JAGS 2002;50:1108-1112. 137. Lunney JR; Lynn J; Foley DJ; et al. Patterns of Functional Decline at the End of Life JAMA 2003;289(18):2387-2392 (doi:10.1001/jama.289.18.2387). 138. IOM. Performance measurement: Accelerating improvement. National Academic Press. 2006. http//www.nap.edu. 139. Hornbrook M.C., Hurtado A.V., Johnson RE. Health Care Episodes: Definition, Mea surement and Use. Med Care Res Rev. 1985;42:163-218. 140. Ferlie E, Shortell SM, "Improving the Quality of Health Care in the United Kingdom and the United States: A Framework for Change", The Milbank Quarterly, 79(2):281 316, 2001. 141. Adams J, Feied C, Gillam M, et al. Emergency Medicine Information Technology Con sensus Conference: Executive Summary. Academic Emergency Medicine. 2004;11:1112 13. 142. National Voluntary Consensus Standards for Emergency Care - Phase I: Emergency Department Transfer Performance Measures. NQF Consensus Process, Version 1.8-May 9, 2007. ww.qualityforum.org 143. Jacobs AK, Antman EM, Faxon DP, Gregory T, Solis P. Development of Systems of Care for ST-Elevation Myocardial Infarction Patients. Executive Summary. Circulation. 2007;116:217-230. Consultado en http://circ.ahajournals.org/cgi/content/full/116/2/e73, el 14.11.09. 144. Solis P, Amsterdam EA, Bufalino V, Drew BJ, Jacobs AK. Development of Systems of Care for ST-Elevation Myocardial Infarction Patients. Policy Recommendations. Circu lation. 2007;116:e73-e76. Consultado en http://circ.ahajournals.org/cgi/content/full/116/2/e73, el 14.11.09. 145. Moyer P, Ornato JP, Brady WJ, Davis LL, Ghaemmaghami CA, Gibler B, Mears G, Mosesso VN, Zane RD. Development of Systems of Care for ST-Elevation Myocardial Infarction Patients. The Emergency Medical Services and Emergency Department Pers pective. Circulation. 2007;116:e43-e48. Consultado en http://circ.ahajournals.org/cgi/con tent/full/116/2/e73, el 14.11.09. 146. Granger CB, Henry TD, Bates WEE, Cercek B, Weaver WD, Williams DO. Development of Systems of Care for ST-Elevation Myocardial Infarction Patients. The Primary Percu taneous Coronary Intervention (ST-Elevation Myocardial Infarction-Receiving) Hospi tal Perspective. Circulation. 2007;116:e55-e59. Consultado en http://circ.ahajournals.org/cgi/content/full/116/2/e73, el 14.11.09. 147. Ellrodt G, Sadwin LB, Aversano T, Brodie B, O'Brien PK, Gray R, Hiratzka LF, Larson D. Development of Systems of Care for ST-Elevation Myocardial Infarction Patients. The Non-Percutaneous Coronary Intervention-Capable (ST-Elevation Myocardial Infarction Referral) Hospital Perspective. Circulation. 2007;116:e49-e54. Consultado en http://circ.ahajournals.org/cgi/content/full/116/2/e73, el 14.11.09. 148. Peterson ED, Ohman EM, Brindis RG, Cohen DJ, Magid DJ. Development of Systems of Care for ST-Elevation Myocardial Infarction Patients. Evaluation and Outcomes. Cir culation. 2007;116:e64-e67. Consultado en http://circ.ahajournals.org/cgi/content/full/116/2/e73, el 14.11.09. 149. Bradley EH, Herrin J, Wang Y, et al. Strategies for reducing the door-to-balloon time in acute myocardial infarction. N Engl J Med 2006;355:2308-20. 150. Amaro A, Calvo F, Castro A y cols. Programa gallego de atención del infarto de mio cardio con elevación del segmento ST. Xunta de Galicia. Conselleria de Sanidade. SER GAS. Santiago de Compostela, 2006. 302 REPORTS, STUDIES AND RESEARCH 151. Grupo de Trabajo de la ESC para el diagnóstico y tratamiento de la insuficiencia car diaca aguda y crónica (2008). Desarrollada en colaboración con la Heart Failure Asso ciation (HFA) de la ESC y aprobada por la European Society of Intensive Care Medi cine (ESICM). Guía de práctica clínica de la Sociedad Europea de Cardiología (ESC) para el diagnóstico y tratamiento de la insuficiencia cardiaca aguda y crónica (2008). Rev Esp Cardiol. 2008;61:1329.e1-1329.e70. 152. Jessup M, Abraham WT, Casey DE, Feldman AM, Francis GS, Ganiats TG, Konstam MA, Mancini DM, Rahko PS, Silver MA, Stevenson LW, Yancy CW, writing on behalf of the 2005 Guideline Update for the Diagnosis and Management of Chronic Heart Failu re in the Adult Writing Committee. 2009 Focused update: ACCF/AHA guidelines for the diagnosis and management of heart failure in adults: a report of the American College of Cardiology Foundation/American Heart Association Task Force on Practice Guideli nes. Circulation 2009;119:1977-2016. 153. The Task Force on the Management of Stable Angina Pectoris of the European Society of Cardiology. Guidelines on the management of stable angina pectoris. Eur Heart J doi:10.1093/eurheartj/ehl001. The European Society of Cardiology 2006. 154. The Task Force on the Management of Acute Myocardial Infarction of the European Society of Cardiology. Acute myocardial infarction: pre-hospital and in-hospital man agement. European Heart Journal 1996;17:43-63. 155. Moyer P, Ornato JP, Brady WJ, Davis LL, Ghaemmaghami CA, Gibler B, Mears G, Mosesso VN, Zane RD. Development of Systems of Care for ST-Elevation Myocardial Infarction Patients The Emergency Medical Services and Emergency Department Pers pective. Circulation 2007;116;e43-e48; originally published online May 30, 2007. Down loaded from circ.ahajournals.org by on November 14, 2009 156. Grupo de Trabajo de la Sociedad Europea de Cardiología (ESC) sobre el manejo del infarto agudo de miocardio con elevación del segmento ST (IAMCEST). Guías de Prác tica Clínica de la Sociedad Europea de Cardiología (ESC). Manejo del infarto agudo de miocardio en pacientes con elevación persistente del segmento ST Versión corregida el 22/07/2009. Rev Esp Cardiol. 2009;62(3):e1-e47. 157. Antman EM, Hand M, Armstrong PW, Bates ER, Green LA, Halasyamani LK, Hoch man JS, Krumholz HM, Lamas GA, Mullany CJ, Pearle DL, Sloan MA, Smith SC Jr. 2007 focused update of the ACC/AHA 2004 Guidelines for the Management of Patients With ST-Elevation Myocardial Infarction: a report of the American College of Cardio logy/American Heart Association Task Force on Practice Guidelines (Writing Group to Review New Evidence and Update the ACC/AHA 2004 Guidelines for the Manage ment of Patients With ST-Elevation Myocardial Infarction). Circulation. 2008;117:296 329. 158. The Task Force on the Management of Valvular Heart Disease of the European Society of Cardiology. Guidelines on the management of valvular heart disease. European Heart Journal 2007;28:230-268. doi:10.1093/eurheartj/ehl428. 159. The Task Force on the Management of Grown Up Congenital Heart Disease of the European Society of Cardiology. Management of Grown Up Congenital Heart Disease. European Heart Journal 2003;24:1035-1084. 160. Grupo de Trabajo de la Sociedad Europea de Cardiología (ESC) sobre marcapasos y terapia de resincronización cardiaca. Desarrollada en colaboración con la European Heart Rhythm Association. Guías europeas de práctica clínica sobre marcapasos y tera pia de resincronización cardiaca. Rev Esp Cardiol. 2007;60(12):1272.e1-e51. 161. Bonow RO, Carabello BA, Chatterjee K, de Leon AC Jr, Faxon DP, Freed MD, Gaasch WH, Lytle BW, Nishimura RA, O'Gara PT, O'Rourke RA, Otto CM, Shah PM, Shane wise JS. ACC/AHA 2006 guidelines for the management of patients with valvular heart HEALTHCARE UNITS IN THE HEART AREA 303 disease: executive summary: a report of the American College of Cardiology/American Heart Association Task Force on Practice Guidelines (Writing Committee to Develop Guidelines for the Management of Patients With Valvular Heart Disease). Published online before print July 10, 2006. Circulation. 2006;114:450-527. DOI: 10.1161/CIRCU LATIONAHA.106.177303 162. Erbel R (Chairman), Alfonso F, Boileau C y cols.Diagnosis and management of aortic dissection. Recommendations of the Task Force on Aortic Dissection, European Society of Cardiology. European Heart Journal (2001) 22, 1642-1681. doi:10.1053/euhj.2001.2782, available online at http://www.idealibrary.com on 163. The Provision of Emergency Surgical Services: An Organisational Framework. The Royal College of Surgeons, 1997. 164. Developed in Collaboration With the Heart Rhythm Society. Writing Committee Mem bers: Tracy C (Chair), Akhtar M, DiMarco J, Packer DL, Weitz HH. American College of Cardiology/American Heart Association 2006 Update of the Clinical Competence Statement on Invasive Electrophysiology Studies, Catheter Ablation, and Cardiover sion: A Report of the American College of Cardiology/American Heart Association/American College of Physicians Task Force on Clinical Competence and Training. ACC/AHA/ACP Clinical Competence Statement. Circulation 2006;114:1654 1668. 165. Clinical governance review standards. British Cardiac Society. March, 2005. 166. NielsenGA, Bartely A, Coleman E, Resar R, Rutherford P, Souw D, Taylor J. Transfor ming Care at the Bedside How-to Guide: Creating an Ideal Transition Home for Patients with Heart Failure. Cambridge, MA: Institute for Healthcare Improvement; 2008. Avai lable at http://www.ihi.org. 167. Simoons ML. The Cardiology Information System: the need for data integration of systems for patient care, registries and guidelines and guidelines for clinical practice. Eur Heart J. 2002;23:1148-1152. 168. Lo HG. Electronic Health Records in specialty care: a Time-Motion study. J Am Med Inform Assoc. 2007;14:609-615. 169. Chaudhry B. Systematic review: impact of health information technology on quality, effi ciency and costs of medical care. Ann Intern Med. 2006;144:742-752. 170. Walsh MN. Electronic health records and quality of care for heart failure. Am Heart J. 2010;159:635-642. 171. Wilkoff BL. HRS/EHRA Expert Consensus on the Monitoring of Cardiovascular Implantable Electronic Devices (CIEDs): description of techniques, indications, person nel, frequency and ethical considerations. Europace. 2008;10:707-775. 172. Bover R, Villalba E. Gestión de las enfermedades cardiovasculares crónicas: unidades especializadas, telemedicina e inteligencia ambiental. Nuevas Tecnologías. 12 de noviem bre de 2009:12:18. 173. Goldhill D. Levels of critical care for adult patients. Intensive Care Society. 2002. 174. Alonso JJ, Sanz G, Guindo J, García-Moll X, Bardají A, Bueno H. Unidades coronarias de cuidados intermedios: base racional, infraestructura, equipamiento e indicaciones de ingreso. Rev Esp Cardiol. 2007;60:404-14. 175. Cuarto Grupo de Trabajo Conjunto de la Sociedad Europea de Cardiología y otras Sociedades sobre Prevención de la Enfermedad Cardiovascular en la Práctica Clínica. Guías de práctica clínica sobre prevención de la enfermedad cardiovascular. Versión resumida y corregida el 22/07/2009. Rev Esp Cardiol. 2008;61(1):e1-e49. 304 REPORTS, STUDIES AND RESEARCH 176. Myers J, Arena R, Franklin B, Pina I, Kraus WE, McInnis K, Balady GJ; on behalf of the American Heart Association Committee on Exercise, Cardiac Rehabilitation, and Pre vention of the Council on Clinical Cardiology, the Council on Nutrition, Physical Acti vity, and Metabolism, and the Council on Cardiovascular Nursing. Recommendations for clinical exercise laboratories: a scientific statement from the American Heart Asso ciation. Circulation. 2009;119:3144 -3161. 177. Gibbons RJ, Balady GJ, Timothy BJ, Chaitman BR, Fletcher GF, Froelicher VF, Mark DB, McCallister BD, Mooss AN, O'Reilly MG, Winters WL, Gibbons RJ, Antman EM, Alpert JS, Faxon DP, Fuster V, Gregoratos G, Hiratzka LF, Jacobs AK, Russell RO, Smith SC. ACC/AHA 2002 guideline update for exercise testing: summary article: a report of the American College of Cardiology/American Heart Association Task Force on Practi ce Guidelines (Committee to Update the 1997 Exercise Testing Guidelines) [published correction appears in J Am Coll Cardiol. 2006;48:1731]. J Am Coll Cardiol. 2002;40:1531 1540. 178. Palma JL (coord..), Arribas A, González JR, Marín E, Simarro E. Guías de práctica clí nica de la Sociedad Española de Cardiología en la monitorización ambulatoria del elec trocardiograma y presión arterial. Rev Esp Cardiol 2000; 53: 91-109 179. Libro Blanco de la Sección de Registros Gráficos y Ecocardiografía 1996. 2ª Monogra fía de la Sección de Registros Gráficos y Ecocardiografía. Ed.Parke Davis S.A. 1ª edi ción: julio 1996. 180. Guidelines for the Provision of Echocardiography in Canada Recommendations of a Joint Canadian Cardiovascular Society and Canadian Society of Echocardiography Consensus Panel. October 23, 2004. 181. Pamela S. Douglas, Jeanne M. DeCara, Richard B. Devereux, Shelly Duckworth, Julius M. Gardin, Wael A. Jaber, et al. Echocardiographic Imaging in Clinical Trials: American Society of Echocardiography Standards for Echocardiography Core Laboratories Endorsed by the AmericanCollege of Cardiology Foundation. Journal of the American Society of Echocardiography Volume 22. Number 7. 182. P. Nihoyannopoulos, Kevin Fox, Alan Fraser, Fausto Pinto, on behalf of the Laboratory Accreditation Committee of the EAE. EAE laboratory standards and accreditation. Eur J Echocardiography (2007) 8, 80-87. 183. Guidelines and Recommendations for Digital Echocardiography A Report from the Digital Echocardiography Committee of the American Society of Echocardiography. 184. Bogdan A. Popescu, Maria J. Andrade, Luigi P. Badano, Kevin F. Fox, Frank A. Flachs kampf, Patrizio Lancellotti, et al on behalf of the European Association of Echocardio graphy. European Association of Echocardiography recommendations for training, com petence, and quality improvement in echocardiography. 185. Evangelista A, Flachskampf F, Lancellotti P, Badano L, Aguilar R, Monaghan M, et al on behalf of the European Association of Echocardiography. European Association of Echocardiography recommendations for standardization of performance, digital storage and reporting of echocardiographic studies. 186. Cheitlin MD, Alpert JS, Armstrong WF, Aurigemma GP, Beller GA, Bierman FZ et al. ACC/AHA guidelines for the clinical application of echocardiography: a report of the AmericanCollege of Cardiology/American Heart Association Task Force on Practice Guidelines (Committee on Clinical Application of Echocardiography): developed of collaboration with the American Society of Echocardiography. Circulation 1997;95:1686 744. 187. Cheitlin MD, Armstrong WF, Aurigemma GP, Beller GA, Bierman FZ, Davis JL, et al. ACC/AHA/ASE 2003 guideline update for the clinical application of echocardiography: summary article: a report of the American College of Cardiology/American Heart Asso- HEALTHCARE UNITS IN THE HEART AREA 305 ciation Task Force on Practice Guidelines (ACC/AHA/ASE Committee to Update the 1997 Guidelines for the Clinical Application of Echocardiography): J Am Soc Echocar diogr 2003;16:1091-110. 188. Gottdiener JS, Bernarz J, Devereux R, Gardin J, Klein A, Manning WJ et al. American Society of Echocardiography recommendations for the use of echocardiography in cli nical trials. J Am Soc Echocardiogr 2004;17:1086-119. 189. Fernández-Palomeque C, Barba Cosials J, Rivera Otero J: Prestaciones de personal, apa ratos y utillaje en el laboratorio de ecocardiografía. En: Evangelista A, Moreno M, edi tores. Libro blanco de la Sección de Registros Gráficos y Ecocardiografía. Parke-Davis, Barcelona, 1996: 11-27. 190. Sidebotham D, Ferry A, Legget M. Practical Perioperative Transesophageal Echocar diography. USA: Butterworth-Heinemann; 2003. 191. Kallmeyer IJ, Collard CD, Fox JA, Body SC, Sherman SK. The safety of intraoperative transesophageal echocardiography: a case series of 7200 cardiac surgical patients. Anes thesia and Analgesia. 2001;92:1126-30. 192. Practice Guidelines for Perioperative Transesophageal echocardiography. A report by the American Society of Anesthesiologists and the Society of Cardiovascular Anesthe siologists Task Force on Transesophageal Echocardiography. Anestesiology 1996;84:986 1006. 193. Picano E, Marini C, Pirelli S et al., on behalf of the Echo-Persantine International Coo perative Study Group. Safety of intravenous high-dose dipyridamole echocardiography. Am J Cardiol 1992; 70: 252-8. 194. Picano E, Mathias W, Pingitore A, Bigi R, Previtali M, on behalf of the Echo Dobutami ne International Cooperative Study Group. Safety and tolerability of dobutamine-atro pine stress echocardiography: a prospective, multicentre study. Lancet 1994; 344: 1190-2. 195. Poldermans D. Fioretti PM, Boersma E et al. Safety of dobutamine-atropine stress echo cardiography in patients with suspected or proven coronary artery disease. Am J Cardiol 1994; 73: 456-9. Eur Heart. 196. Adams D: The Digital Echo Lab. Digital Cardiac Imaging in the 21st Century: A primer, Cardiac and Vascular Information Working Group of DICOM. 128-133. 1996.Standards for adult echocardiography training. Chan KL, Alvarez N, Cujec B, Dumesnil J, Koilpi llai C, Patton N, Pollick C. Can J Cardiol 1996; 12: 473-476. 197. Guidelines for the Performance and Practice of Echocardiography in the Province of Ontario a joint submission by The Ontario Association of Cardiologists, The Section on Cardiology of the Ontario Medical Association. November,1995. 198. ACC/AHA Guidelines for the Clinical Application of Echocardiography. Cheitlin MD, Alpert JS, Armstrong WF, Aurigemma GP, Beller GA, Bierman FZ, Davidson TW, Davis JL, Douglas PS, Gillam LD, Lewis RP, Pearlman AS, Philbrick JT, Shah PM, Williams RG. J Am Coll Cardiol 1997; 29: 862-79. 199. ASE/SCA Guidelines for Performing a Comprehensive Intraoperative Multiplane Tran sesophageal Echocardiography Examination: Recommendations of the American Society of Echocardiography Council for Intraoperative Echocardiography and the Society of Cardiovascular Anesthesiologists Task Force for Certification in Perioperati ve Transesophageal Echocardiography. J Am Soc Echocardiogr 1999;12:884-900. 200. Guidelines for Cardiac Sonographer Education: Recommendations of the American Society of Echocardiography Sonographer Training and Education Committee. Ehler D, Carney DK, Dempsey AL, Rigling R, Kraft C, Witt SA, Kimball TR, Sisk EJ, Geiser EA, Gresser CD, Waggoner A. J Am Soc Echocardiogr 2001; 14: 77-84. 306 REPORTS, STUDIES AND RESEARCH 201. Recommendations for a Standardized Report for Adult Transthoracic Echocardio graphy: A Report from the American Society of Echocardiography's Nomenclature and Standards Committee and Task Force for a Standardized Echocardiography Report. J Am Soc Echocardiogr 2002; 15: 275-90. 202. Recommendations for Quantification of Doppler Echocardiography: A report from the Doppler cuantification Task Force of the Nomenclature and Standards Committee of the American Society of Echocardiography. J Am Soc Echocardiogr 2002;15:167-84. 203. American Society of Echocardiography and Society of Cardiovascular Anesthesiologists Task Force Guidelines for Training in Perioperative Echocardiography. Cahalan MK, Stewart W, Pearlman A, Goldman M, Sears-Rogan P, Abel M, Russell I, Shanewise J, Troianos C. J Am Soc Echocardiogr 2002; 15: 647-652. 204. Salvador A, Moreno. Sección de Registros Gráficos y Ecocardiografía de la Sociedad Española de Cardiología. Encuesta sobre utilidad diagnóstica de la EcocardiografíaDoppler transtorácica en España. Rev Esp Cardiol 1995;48:35. 205. Criterios de Ordenación de Recursos. Cardiología Clínica y Métodos Diagnósticos. Sociedad Española de Cardiología. Documento elaborado por el convenio con el Minis terio de Sanidad y Consumo. Noviembre 1994 pags. 40 a 44 y 68. 206. T. Ketteler, W. Krahwinkel, J. Godke, J. Wolfertz, L. Scheuble, T. Hoffmeister and H. Giil ker Wuppertal Heart Center, Department of Cardiology, University of WittenlHerdec ke, Wuppertal, Germany.Stress echocardiography: personnel and technical equipment. European Heart Journal (1997) 18, D43-D48. 207. Hendel RC, Berman DS, Di Carli MF, Heidenreich PA, Henkin RE, Pellikka PA, Pohost GM, Williams KA. ACCF/ASNC/ACR/AHA/ASE/SCCT/SCMR/SNM 2009. Appropia te use criteria for cardiac radionuclide imaging. J Am Coll Cardiol 2009; 23: 2201-29. 208. Candell-Riera J, de León G, Jurado-López JA, Diego-Domínguez M, Albert-Bertran FX, Coma-Canella I. Recomendaciones sobre las indicaciones clínicas de la gatedSPECT de perfusión miocárdica. Rev Esp Cardiol 2008; 58B-64B. 209. Esplugas E, Hernández RA, López-Bescos L, Moreu J, Pomar JL. Realizaciones de angioplastias coronarias en centros sin cirugía cardíaca. Recomendaciones de la Socie dad Española de Cardiología. Rev Esp Cardiol 1999; 52: 5-12. 210. Detre KM, Holubkov R, Kelsey S, Cowley M, Kent K, Williams D et al. Percutaneous transluminal coronary angioplasty in 1985-986 and 1977-1981: the National, Heart, Lung, and Blood Institute Registry. N Engl J Med 1998; 318: 265-270. 211. Bittl JA. Advances in coronary angioplasty. N Engl J Med 1996;335:1290-1302. 212. The Bari Investigators. Comparison of coronary bypass surgery with angioplasty in patients with multivessel disease. N Engl J Med 1996;335:217-225. 213. Moro C, García Civera R, Mont Girbau JL, Pérez Villacastín J. Estudio electrofisiológi co: requisitos de formación del cardiólogo-electrofisiólogo. Requisitos de un laboratorio. Indicaciones actuales. Guías de Actuación en Cardiología. Sociedad Española de Car diología, 1995; 224-228. 214. Gettes LS, Zipes DP, Gillette PC, Josephson ME, Laks MM, Mirvis DM et al. Personnel and equipment for electrophysiologic testing. Committee Report. Circulation 1984;14: 1219-1221. 215. Gettes LS, Zipes DP, Gillette PC. Personnel and equipment required for electrophysio logic testing. Report of the Committee on Electrocardiography and Cardiac Elec trophysiology Council on Clinical cardiology, The American Heart Association. Circula tion 1984; 69:1219A-1221A. HEALTHCARE UNITS IN THE HEART AREA 307 216. Fisher JD, Cain ME, Ferdinand KC, Fisch Ch, Kennedy JW, Kutalek SP et al. Catheter ablation for cardiac arrhythmias: Clinical applications. Personnel and facilities. ACC Position Statement. J Am Coll Cardiol 1994; 24: 828-833. 217. ACC/AHA Task Force Report. Guidelines for clinical intracardiac electrophysiological and catheter ablation procedures. Circulation 1995; 92: 673-691. 218. Quintana López JM, García Gutiérrez S, Iruretagoyena Sánchez ML. Estándares de uso adecuado de Tecnologías Sanitarias. Revisión sistemática de los criterios de ingreso en Insuficiencia Cardiaca. Madrid: Plan de Calidad para el SNS del MSC. Unidad de Eva luación de Tecnologías Sanitarias, Agencia Laín Entralgo; 2008. Informes de Evaluación de Tecnologías Sanitarias: UETS Nº 2006/02-3. Ministerio de Sanidad y Consumo. 2008. 219. Taylor S, Bestall J, Cotter S, Falshaw M, Hood, S, Parsons S. et al. Organización de los ser vicios clínicos para la insuficiencia cardiaca (Revisión Cochrane traducida). La Biblio teca Cochrane Plus [nº 2]. 2007. 220. Cleland, J.G.; Gemmell, I.; Khand, A.; Boddy, A. Is the prognosis of heart failure impro ving? Eur J Heart Fail 1999; 1(3):229-241. 221. Havranek, E.P.; Masoudi, F.A.; Westfall, K.A.; Wolfe, P.; Ordin, D.L.; Krumholz, H.M. Spectrum of heart failure in older patients: results from the National Heart Failure proj ect. Am Heart J 2002;143:412-417. 222. Banegas, J.R.; Rodriguez-Artalejo, F.; Guallar-Castillón, P. Situación epidemiológica de la insuficiencia cardiaca en España. Rev. Esp. Cardiol. Supl. 6, 4C-9C. 2006. 223. Stewart, S.; MacIntyre, K.; Capewell, S.; McMurray, J.J.; Heart failure and the aging popu lation: an increasing burden in the 21st century? Heart 2003;89:49-53. 224. McMurray, J.J.; Stewart, S. Heart failure; Epidemiology, aetiology, and prognosis of heart failure. Heart 83, 596-602. 2000. 225. Muñiz J; Crespo MG; Castro A. Insuficiencia cardiaca en España. Epidemiología e importancia del grado de adecuación a las guías de práctica clínica. Rev Esp Cardiol. 2006;6(Supl F):2-8. 226. Improving Chronic Disease Management. Department of Health. 3 March 2004. 227. NHS. Modernisation Agency . Learning distillation of Chronic Disease. Management programmes in the UK. July 2004 (www.natpact.nhs.uk). 228. Rodríguez Artalejo F, Banegas J.R., Guallar-Castillón P, Hernández Vecino R. Los pro gramas de gestión de enfermedades y su aplicación a la enfermedad cardiovascular. Med Clín (Barc) 1999; 113::704-9. 229. Hunt SA, Abraham WT, Chin MH, Feldman AM, Francis GS, Ganiats TG, et al. ACC/AHA 2005 Guideline Update for the Diagnosis and Management of Chronic Heart Failure in the Adult: a report of the American College of Cardiology/American Heart Association Task Force on Practice Guidelines (Writing Committee to Update the 2001 Guidelines for the Evaluation and Management of Heart Failure): developed in collaboration with the American College of Chest Physicians and the International Society for Heart and Lung Transplantation: endorsed by the Heart Rhythm Society. Circulation 2005; 112(12):e154-e235. 230. Grupo de Trabajo de la ESC para el diagnóstico y tratamiento de la insuficiencia car diaca aguda y crónica (2008). Desarrollada en colaboración con la Heart Failure Asso ciation (HFA) de la ESC y aprobada por la European Society of Intensive Care Medi cine (ESICM). Guía de práctica clínica de la Sociedad Europea de Cardiología (ESC) para el diagnóstico y tratamiento de la insuficiencia cardiaca aguda y crónica (2008). Rev Esp Cardiol. 2008;61(12):1329.e1-1329.e70. 308 REPORTS, STUDIES AND RESEARCH 231. García A, Muñiz J, Sesma P, Castro A. Utilización de recursos diagnósticos y terapéuti cos en pacientesingresados por insuficiencia cardíaca: influencia del servicio de ingreso (estudio INCARGAL). Rev Esp Cardiol 2003;56:49-56. 232. Naylor MD, Brooten D, Campbell R, Jacobsen BS, Mezey MD, Pauly MV, Schwartz JS. Comprehensive discharge planning and home follow-up of hospitalized elders: a rando mized clinical trial. JAMA. 1999 Feb 17;281(7):613-20. 233. Ensuring the effective discharge of older patients from NHS acute hospitals. Report by the Comptroller and Auditor General. HC 392 Session 2002-2003: 12 February 2003. National Audit Office, 2003. 234. Gómez Pavón J et al. Documento de consenso; Prevención de la dependencia de las per sonas mayores. Rev Clin Esp 2008; 208(7): 361.e1-e39. 235. Grupo de Trabajo de la GPC sobre Cuidados Paliativos. Guía de Práctica Clínica sobre Cuidados Paliativos. Ministerio de Sanidad y Consumo. Gobierno Vasco. 2008. 236. Cequier A, Esplugas E, Martín de Dios R, Sobrino N. Recursos humanos y utillaje en hemodinámica y cardiología intervencionista. En: Asin E, Del Río A, directores. Normas de actuación clínica en cardiología. Sociedad Española de Cardiología 1996; 175-180. 237. Pepine CA, Babb JD, Brinker JA, Douglas JS, Jacobs AK, Johnson WL et al. Task Force 3: Training in cardiac catheterization and interventional cardiology. J Am Coll Cardiol 1995; 25: 1-34. 238. Jollis JG, Peterson ED, DeLong ER, Mark DB, Collins SR, Muhlbaier LH et al. The rela tion between the volume of coronary angioplasty procedures at hospital treating medi care beneficiares and short-term mortality. N Engl J Med 1994; 331: 1625-1629. 239. Hannan E, Racz M, Ryan TJ, MacCallister BD, Jonson LW, Arani DT et al. Coronary angioplasty volume- outcome relationship for hospital and operators in New York state: 1991-1994. JAMA 1997; 277: 892-898. 240. Ellis SG, Weintraub W, Holmes DR, Shaw R, Block PC, King III SB. Relation of opera dor volume and experience to procedural outcome of percutaneous coronary revascula rization at hospitals with high interventional volumes. Circulation 1997; 95: 24792484. 241. McGrath P, Malenka D, Wennberg D. Operator volumes and outcome in 12.899 percu taneous coronary interventions [resumen]. J Am Coll Cardiol 1997; 29 (Supl A): 382. 242. Hirshfeld JW, Ellis SE, Faxon DP, Block PC, Carver JR, Douglas JS et al. Recommen dations for the assessment and maintenance of proficiency in coronary interventional procedures. J Am Coll Cardiol 1998; 31: 722-743. 243. Ruskin JN, Flowers NC, Josephson ME, Rahimtoola SH. 17th Bethesda conference: adult cardiology training: Task Force VII. Arrhythmias and specialized electrophysiolo gic studies. J Am Coll Cardiol 1988; 7: 1215-1216. 244. Scheinman M, Akhtar M, Brugada P, Denes P, Garan H, Griffin JC et al. Teaching objec tives for fellowship programs in clinical electrophysiology. J Am Coll Cardiol 1988; 12: 255-261. 245. Clinical cardiac electrophysiology certification program: training and/or experience requirements. Philadelphia: American Board of Internal Medicine, 1991. 246. Flowers NC, Abildskov JA, Curtis AN, Armstrong WF, Elion JL, Gillette PC et al. Recommended guidelines for training in adult clinical cardiac electrophysiology. Elec trophysiology Committee. American College of Cardiology. J Am Coll Cardiol 1991; 18: 637-640. HEALTHCARE UNITS IN THE HEART AREA 309 247. Akhtar M, for the Task Force members. Clinical Competence inInvasive Cardiac Elec trophysiologic Studies. A statement for Physicians from the ACP/ACC/AHA task Force on Clinical Privileges in Cardiology. Circulation 1994; 89: 1917-1920. 248. National Leadership Network for Health and Social Care. Strengthening Local Services: The Future of the Acute Hospital. 21st March 2006. 310 REPORTS, STUDIES AND RESEARCH GOBIERNO DE ESPAÑA MINISTERIO DE SANIDAD, POLÍTICA SOCIAL E IGUALDAD www.mspsi.gob.es