here - Wasps
Transcription
here - Wasps
WE ARE WASPS YOUR 2015/16 SEASON TICKET INTRODUCTION ON BEHALF OF WASPS’ PLAYING STAFF, I’D LIKE TO THANK ALL OF OUR FANS WHO HAVE MADE OUR MOVE TO THE RICOH ARENA SUCH A SUCCESS. WHEN THE BOYS RAN OUT AGAINST LONDON IRISH IN FRONT OF A RECORD CROWD BACK IN DECEMBER, IT WAS AN EMOTIONAL MOMENT WHICH SENT SHIVERS DOWN THE SPINE, PARTICULARLY AFTER A CHALLENGING COUPLE OF YEARS. We have been overwhelmed by the support we have received, both in the West Midlands and from our long-standing fans who have shown such loyalty and commitment making the journey with us from Adams Park. Your support has meant so much to everyone involved with the club and hopefully we can enjoy many more big occasions together at the Ricoh Arena, because that’s what our supporters and new home deserve. We have enjoyed a great run in Europe this season and we will look to build on that next year with the talented squad of players we already have, complemented by our new signings such as All Black Frank Halai, England Saxons scrum-half Dan Robson and 2010 and 2011 Premiership Golden Boot winner Jimmy Gopperth, who will join from three-time European Champions Leinster Rugby. By joining the Wasps family as a 2015/16 Season Ticket Holder, you are not only contributing to the on-field performance of the team, but also to the sustainable longterm success of all other areas of the Club. Each week that our players take to the field, we feel a responsibility to re-pay your support and to produce performances which we and our black and gold army can be proud of. We are determined to continue our rise up the Aviva Premiership table over the coming seasons and to build a squad which will compete at the top level of Europe. It is no coincidence that over the past 148 years we have had one of the most passionate supporter bases and been one of the most successful clubs in English and European rugby. We are looking forward to creating the next chapter of that great history and we want you to be part of it. Join us for 2015/16 in what promises to be an exciting season for Wasps. We look forward to welcoming your loud and proud support as part of our Wasps family. Dai Young, Director of Rugby JOIN THE WASPS FAMILY THE 2015/16 AVIVA PREMIERSHIP SEASON WILL BE WASPS’ FIRST FULL CAMPAIGN IN OUR NEW HOME AT THE RICOH ARENA. SINCE OUR HISTORIC FIRST GAME AGAINST LONDON IRISH ON DECEMBER 21ST 2014, AN AVERAGE OF 17,800 PEOPLE HAVE ENJOYED WASPS’ SCINTILLATING BRAND OF ATTACKING RUGBY EACH WEEK AT OUR NEW HOME. YOUR SUPPORT ON MATCHDAYS HAS BEEN TREMENDOUS AND HELPS SPUR THE SQUAD ON TO DELIVER EXCITING OPEN RUGBY. WE WILL CONTINUE TO PROMOTE THE RICOH ARENA AS AN EXCITING, PASSIONATE AND FAMILY-FRIENDLY DESTINATION. BEING A WASPS SEASON TICKET HOLDER MEANS MUCH MORE THAN JUST WATCHING THRILLING AVIVA PREMIERSHIP AND EUROPEAN RUGBY. YOUR MEMBERSHIP BENEFITS EVERY WASPS SUPPORTER – OLD OR NEW – IS AS VALUED BY US WHICH IS WHY THE CLUB IS DELIGHTED TO ANNOUNCE THE LAUNCH OF A NEW MEMBERSHIP SCHEME AHEAD OF THE 2015/16 SEASON. AS A SEASON TICKET HOLDER, YOU WILL RECEIVE THE HIGHEST LEVELS OF PRIVILEGE WITH YOUR MEMBERSHIP PACKAGE INCLUDING: • All 11 home Aviva Premiership fixtures, 3 home European pool games and all pre-season Friendlies at the Ricoh Arena • Season Ticket Holder Presentation Pack and Access Card • Option to spread the cost of your Season Ticket across 4 or 10 months • Priority access to additional home tickets for friends or family • Best value guarantee, ensuring that nobody will pay less than you for the same seat on a match-by-match basis • Free entry to all home Aviva ‘A’ League fixtures • The same seat for every Wasps home game at the Ricoh Arena • Discounts on Wasps merchandise from the Club Store, selected Ricoh Arena events and Ricoh Arena Hotel bookings • Priority access for all knock-out round and away tickets • Monthly eNewsletter with exclusive behind-the-scenes video content • Access to Free Singha 7s tickets for Season Ticket Holders • Opportunity to enter the ticket ballot for England’s home matches at Twickenham Stadium (excluding RWC 2015) NEW 2015/16 FAMILY SEASON TICKET SUPPORTERS WITH DISABILITIES WE WANT TO ENCOURAGE AS MUCH FAMILY PARTICIPATION IN THE MATCH DAY EXPERIENCE AS POSSIBLE AND WE WILL BE INTRODUCING A FLEXIBLE ADULT/JUNIOR COMBO SEASON TICKET FOR THE 2015/16 SEASON. WASPS OFFER A RANGE OF FACILITIES TO HELP SUPPORTERS WITH DISABILITIES, SO EVERYONE CAN ENJOY THE MATCHDAY EXPERIENCE TO ITS FULLEST. WHAT IS THE ADULT/JUNIOR COMBO? The Adult/Junior Combo Season Ticket is a more flexible approach to the traditional “Family Season Ticket”. Starting at a ratio of one-adult-to-one-junior, the Adult/ Junior Combo allows you to add an additional adult, additional youth or additional junior to your party at a discounted rate. So whether you want to build a package which combines 1 adult, 1 youth and 2 juniors, or 2 adults and 1 junior, the Adult/Junior Combo provides the most flexible “family” Season Ticket available. WHAT ARE THE MAXIMUM LIMITS TO AN ADULT/JUNIOR COMBO? Wheelchair bays and easy-access seats provide the perfect vantage point for disabled supporters and their companions to watch every kick, tackle and try scored. Help and advice on wheelchair and ambulantfriendly seating can be found by visiting the Wasps Ticket Office at the Ricoh Arena or calling: 0247 678 6423. The maximum size of a family group is six people with a maximum of three 3 adults in this group at any one time. Demand for disability-friendly seating is extremely high, so anybody interested in renewing or purchasing a season ticket is urged to do so without delay. Should you require more specific information, simply email [email protected] FAMILY FUN ZONE Throughout the season, Wasps will run a range of fun activities and themed-days designed to encourage family participation and enhance the match day experience which means a family day out at the Ricoh Arena is not to be missed! Enjoy: • Face-painting • Balloon-modelling • Family Activities • Fun games… and much more! WANT A LITTLE EXTRA? SPREAD THE COST AS WELL AS SOME FANTASTIC CORE BENEFITS, SEASON TICKET HOLDERS MAY ALSO CHOOSE TO UPGRADE THEIR PACKAGE. ADD ON BENEFITS INCLUDE: SUPPORTERS LOOKING FOR A COST EFFECTIVE WAY TO PAY FOR THEIR 2015/16 SEASON TICKET CAN TAKE ADVANTAGE OF OUR GREAT FINANCE OPTION OFFERED BY V12 SEASON TICKET FINANCE. IN CHOOSING OUR DIRECT DEBIT SCHEME, YOU CAN SPREAD THE COST OF YOUR SEASON TICKET OVER A 4-MONTH OR 10-MONTH PERIOD.* Season-long return coach travel £250 Season-long Stadium Car Parking £110 (Saving of £40 on matchday prices) Season-long Lounge Access £50 (Exclusive use of Freeman Hall 3 and Bar 87) Season-long programme subscription £30 (Saving of £15 on matchday pricings) APPLYING FOR V12 SEASON TICKET FINANCE QUALIFYING FOR V12 SEASON TICKET FINANCE V12 SEASON TICKET FINANCE DEADLINES A simple online application process means you could be successfully approved for V12 Season Ticket within minutes** and have the peace-of-mind in knowing that V12 Finance is recognised and approved by Wasps and is covered by the Direct Debit guarantee. To qualify, you must be a UKresident who is over 18 years of age at the time of applying and be able to provide a mobile phone number and email address. It is also vital that you can provide details of a Bank Account on application where Direct Debit payments will be taken from. The deadlines for purchasing your Season Ticket with V12 Season Ticket Finance are: MONDAY 25TH MAY: 10-month applications MONDAY 26TH OCTOBER: 4-month applications * REPRESENTATIVE EXAMPLE: Where one adult season ticket is purchased at a £340.00 value the first monthly repayment would be £59.67 (which includes a 7.55% arrangement fee of £25.67), followed by 9 monthly payments of £34.00. The rate of interest is 0.00% per annum; the total amount repayable is £365.67 and the total charge for credit is £25.67. Representative 18.53% APR. Terms & Conditions apply. Subject to status. V12 Retail Finance Limited. Registered in England and Wales 4585692. Registered Office: One Arleston Way, Solihull, B90 4LH. Authorised and regulated by the Financial Conduct Authority. Our FCA registration number is 594229. 20 Neptune Court, Vanguard Way, Cardiff CF24 5PJ - Tel: 029 2046 8900. ** Subject to status; Terms and Conditions apply. “THE BIT THAT MEANS THE MOST TO ME IS THAT THE CLUB IS LISTENING TO ITS FANS AND THE SEASON TICKET HOLDER EXPERIENCE IS FANTASTIC” Steve Henderson, Season Ticket Holder SEASON TICKET PRICES LLOYDS PHARMACY STAND UPPER TIER (CORPORATE) CATEGORY 1 PREMIUM: The best seat in the house, located right on the half-way line, you are perfectly positioned to feel every crunching tackle and cheer on every single try. 1-2 2 1-12 £35 £20 £0 £0 Family Combo (1x adult plus 1x junior) N/A £520 £435 £335 £275 Combo Adult Add-on (additional adult) N/A £405 £330 £240 £180 Combo Youth Add-on (additional youth) N/A £140 £123 £110 £110 Combo Junior Add-on (additional junior) N/A £105 £95 £85 £85 PLEASE NOTE: You must fit into the relevant age band on 1st september 2015 1-26 1-28 1-28 1-28 1-28 SOUTH STAND 1-14 13 A 26 £60 12 1- Under 10s (9 & under) 1-12 £90 27 11 1-26 1-27 £115 £90 28 10 A 14 15 16 1-28 £115 £100 29 A 1-28 £123 £110 30 1-28 £145 £120 9 32 31 1-35 £160 Junior (10-16) 33 1-2 5 Youth (17-21) 8 1-28 £135 34 1-12 A 1-28 £165 7 1-28 £245 35 1-10 17 18 19 20 21 22 23 EAST STAND 1-28 £305 36 1-32 24 1-28 £340 37 26 25 THE HIGGS CHARITY STAND Senior (60+) 1-22 A 1-27 £195 PB B C 1-28 Cat 4 £250 1-22 DB D 1-28 Cat 3 £340 1-13 E 1-28 Cat 2 £420 1-13 F 1-28 Cat 1 £499 1-28 1 1-28 Cat 1: Premium 2 4 CATEGORY 3: In-and-around the try-line, you will be there as the ball is touched down. Or perhaps you’d prefer to take up a view right between the posts and cheer on every penalty, conversion or drop-goal? Adult (22-59) 3 1-10 CATEGORY 2: Inside the 22 and closer to the try line, you will feel more of the tension and be perfectly placed to see those TMO referrals as they happen. CATEGORY 4: The best value-for-money seats, where your match day experience will be both passionate and family-friendly. 5 4 1-2 CATEGORY 1: Located between the 10m line and the 22, you are in a great position to watch all the action and soak up the atmosphere. 6 1-12 “IT’S THE FANS THAT MAKE THE DIFFERENCE AND LIFT THE BOYS ON THE PITCH. WITH YOUR SUPPORT WE CAN BRING THIS CLUB BACK TO WHERE WE BELONG- AT THE PINNACLE OF EUROPEAN RUGBY.” James Haskell, Wasps Captain WORLD CLASS HOSPITALITY WASPS MATCH DAY HOSPITALITY OFFERS A DIVERSE PRODUCT PORTFOLIO WITH EACH PACKAGE TAILOR-MADE TO SUIT INDIVIDUAL REQUIREMENTS. WITH PREMIUM SEATING, EXCEPTIONAL DINING AND A UNIQUE PRE-MATCH PREVIEW WITH WASPS PLAYERS, YOUR MATCH DAY HOSPITALITY EXPERIENCE WILL BE ONE OF THE FINEST ANYWHERE IN WORLD RUGBY. From the exclusivity and elegant interior of Club Jaguar to the light, spacious and relaxed ambience of the Legends Lounge, the Ricoh Arena prides itself in being one of the leaders in Rugby hospitality. Whether you’re entertaining clients or just planning a party, Wasps Match Day Hospitality can be offered on both a Seasonal and Match by Match basis to suit your budget. We look forward to welcoming you to the Ricoh Arena. Prices start from £960 +VAT per person per season or £65 +VAT per game. FOR MORE INFORMATION, PLEASE CONTACT THE WASPS HOSPITALITY TEAM: TELEPHONE: 0247 678 6410 EMAIL: [email protected] “THE CLUB HAS MANAGED TO PROVIDE A FANTASTIC MATCHDAY EXPERIENCE FOR EVERY MEMBER OF THE FAMILY AND WE ALWAYS LOOK FORWARD TO COMING ” Neil Ireland, New Wasps Supporter HOW TO BUY THE RENEWAL WINDOW FOR 2015/16 WASPS SEASON TICKETS IS OPEN FROM MONDAY 13TH APRIL 2015 UNTIL FRIDAY 15TH MAY 2015. DURING THIS PERIOD, ALL 2014/15 FULL AND HALF SEASON TICKET HOLDERS WILL HAVE AN EXCLUSIVE OPPORTUNITY TO RENEW AND KEEP THEIR SEAT FOR THE NEW CAMPAIGN. Whether you want to simply renew your existing seat or you require a little guidance with relocating in the stadium, Wasps can help you through the purchase process as easy and conveniently as possible: BUY ONLINE Our Online Ticket Office is open 24/7 and is the most convenient way to renew or purchase your 2015/16 Wasps Season Ticket. You can do it anytime, anywhere, simply visit: www.eticketing.co.uk/wasps • If you are a returning Season Ticket Holder who uses the Online Ticket Office regularly, simply login and your existing seat(s) will be already be reserved and waiting for you. • If you are a Season Ticket Holder who has not yet used the Online Ticket Office, you can register by clicking the Login link located in the top right-hand corner of the site and selecting Activate My Account. You can complete the registration process by entering your Customer Number (which can be found on your ticket) and Surname and your existing seat(s) will be already be reserved and waiting for you. • For supporters wishing to purchase a Season Ticket for the first time, login or register online (as above), and use the Choose Your Seat tool in the Season Ticket plan to find the best seat for you. COME AND BUY IN PERSON Visit the Ricoh Arena Ticket Office and benefit from the help and advice from the Wasps Ticket Office staff. Whether you are looking to renew, relocate or purchase for the first time, our staff are on hand to help you find the seat and match day experience that is right for you. You can even visit the stadium bowl to check the view from your seat before you commit. OVER THE PHONE If you have a few questions and cannot make it to the Ricoh Arena Ticket Office, you can call us on 0844 847 1867 to renew or purchase. Please have your Customer Number to hand to aid the process. BY POST If you find it more convenient, you may post your 2015/16 Wasps Season Ticket renewal or purchase form to us. Simply complete the Season Ticket Application Form (page 24) and send it to: Wasps Ticket Office, Ricoh Arena, Phoenix Way, Coventry, CV6 6GE. EVERYTHING YOU NEED TO KNOW Q: I AM A CURRENT SEASON TICKET HOLDER. WHEN CAN I RENEW? A: All 2014/15 Full Season Ticket Holders and Half Season Ticket Holders will be able to renew their 2015/16 Wasps Season Ticket from Monday 13th April until Friday 15th May. Q: WHAT HAPPENS IF I DON’T RENEW DURING THAT PERIOD? A: All seats that have not been renewed by 8pm on Friday 15th May will go on general Sale. Q: WHAT PRICE CONCESSIONS ARE AVAILABLE TO ME TO PURCHASE A SEASON TICKET? A: 2015/16 Wasps Season Tickets are available at the following age ranges (as of September 1st 2015): Adults aged 22 to 59, Seniors aged 60+, Youths aged 17 to 21, Juniors aged 10 to 16, Under 10’s aged 0 to 9. We have also introduced a new Adult & Junior Family Season Ticket which adds a greater level of flexibility for those supporters who visit in family groups. Supporters with disabilities are also catered for at the Ricoh Arena and those who have additional requirements should contact 0247 678 6423. Q: I AM NOT YET A SEASON TICKET HOLDER BUT WANT TO BUY ONE. WHEN CAN I DO SO? A: Non-Season Ticket Holders will need to wait until Monday 4th May to purchase a 2015/16 Wasps Season Ticket. Q: I AM A CURRENT SEASON TICKET HOLDER BUT WANT TO RELOCATE. WHAT ARE MY OPTIONS? A: If you want to move from your current seat, you can relocate to any seat in the stadium that is not already occupied at any stage during the renewals period. However, you may also choose to wait until our Relocations Weekend, which runs from Saturday 16th May until Sunday 17th May. Tickets bought for children U16 need to be accompanied by a paying adult. Q: I RECEIVED FREE ACCESS TO THE SEASON TICKET HOLDER LOUNGE LAST SEASON. WILL I DO SO AGAIN? A: Although free lounge access and car parking was offered as part of the relocations benefits package for the move to the Ricoh Arena in December, the same cannot be repeated for the 2015/16 due to a lack of available capacity to support all Season Ticket Holders next season. Instead, all 2015/16 Wasps Season Ticket Holders will be offered the opportunity to upgrade their package to include lounge access or car parking for a discounted fee. During the first 2 weeks, current Full Season Ticket Holders will have exclusivity on lounge upgrades before Half Season Ticket Holders who can upgrade to the lounge from Monday 27th April. Q: I CURRENTLY HAVE A SEASON TICKET IN THE EAST STAND AND FIND THE WALK TO THE SEASON TICKET LOUNGES TOO MUCH. WHAT CAN I DO? A: We do appreciate it is challenging for supporters who sit in the East Stand to use the Lounges during half-time, particularly as it can be up to a 10 minute walk from your seats to the Lounge on a busy matchday. However, you do have the opportunity to relocate your seat to Lloyds Pharmacy Stand, if you wish to do so, where the walk to the Lounges is far shorter. Q: I AM A CURRENT SEASON TICKET HOLDER AND WANT TO BUY AN EXTRA SEAT FOR MY CHILD. DO I HAVE TO WAIT? A: As a current Season Ticket Holder, you can can buy additional seats at any time. Please note that the location of any additional seats will be subject to availability. Q: I’D LIKE TO SPREAD THE COST OF MY SEASON TICKET. CAN I DO THIS? A: Wasps 2015/16 Season Tickets are available to purchase using V12 Season Ticket Finance. You can spread the costs across either 4 or 10 months and apply online. You must be 18 years or older at the date of your application. EVERYTHING YOU NEED TO KNOW Q: I AM 59 YEARS OLD NOW BUT I WILL BE 60 YEARS OLD IN AUGUST. AM I ENTITLED TO AN OVER 60S CONCESSION? Q: I WOULD LIKE TO BUY SEASON TICKETS FOR MY CHILDREN THIS SEASON. IS THERE ANY RESTRICTION AS TO WHERE THEY MAY SIT? Q: AS A SEASON TICKET HOLDER AT THE RICOH ARENA, I RECEIVED MATCH TICKETS FOR EVERY GAME LAST SEASON. WILL THAT BE THE CASE AGAIN? Q: WHEN THE CLUB RECLOCATED FROM ADAMS PARK, I RECEIVED AN UGRADE FROM CATEGORY 2 SEATING TO CATEGORY 1. WHAT HAPPENS NOW? A: Yes, you will qualify for an over 60s concession for the 2015/16 season. The age brackets are based upon your age on 1st September 2015 and not the date you buy your 2015/16 Wasps Season Ticket. A: The Ricoh Arena is a family-friendly venue and, as such, children can hold a season ticket in any category of the stadium. Although there is a nominal fee for Under 10s located in some areas almost 75% of the ground is available to under 10’s Free of Charge. This season, we have also introduced an Adult/Junior Combo Season Ticket which is the most cost effective way for your family to enjoy Wasps games at the Ricoh Arena. A: No, for the coming season you will receive a new Wasps Season Ticket Card. A: Ahead of the 2015/16 season, seating areas have been reclassified to include 5 categories of seating – Category 1 Premium to Category 4. However, the price of a season ticket in the highest category of seating remains lower than the highest category at Adams Park and we have endeavoured to keep prices at an accessible rate for all price categories throughout the stadium. Wherever possible, like-for-like comparative seating at the Ricoh Arena remains lower than at Adams Park. Any supporter who would like to move from their current seat to a category which is in a different seating category to their existing seat can contact Wasps at any time during the renewals phase to discuss their options. Q: I AM 21 YEARS OLD NOW AND WILL BE RENEWING MY SEASON TICKET IN APRIL. HOWEVER, I AM 22 IN JULY. AM I ENTITLED TO RENEW MY YOUTH CONCESSION? A: Unfortunately, you would now have to pay the Adult rate for your season ticket this season. The age brackets are based upon your age on 1st September 2015, and not the date you buy your 2015/16 Wasps Season Ticket. Q: I AM DISABLED. CAN I BUY A SEASON TICKET? A: The Ricoh Arena is an accessible stadium which caters for all wheelchair or ambulant disabled supporters. Any supporter that may require wheelchair access or an ambulant disabled Season Ticket should contact the club directly on 0247 678 6423 or call in to us at the Ricoh Arena Ticket Office. Q: WHEN WILL I RECEIVE MY SEASON CARD? A: Due to the late start to the 2015/16 season, your 2015/16 Wasps Season Ticket membership pack will be despatched in late September. Q: WHY IS LOUNGE ACCESS LIMITED? A: We want to ensure that supporters who pay for exclusive access to the lounges and halls at the Ricoh Arena have full access to them. At Adams Park, capacities in the Season Ticket Lounges was extremely limited meaning many supporters were left disappointed on a matchday. The Ricoh Arena provides greater capacity for Season Ticket Holders to enjoy access to lounges but the club wants to ensure that every supporter who pays for the use of them has unrestricted use of the facilities at all times. Q: WHAT IS THIS NEW MEMBERSHIP SCHEME ABOUT? A: The membership scheme is an exciting development for the Club. Through the scheme, we will aim to repay continued loyalty and longevity of support with a variety of benefits and rewards, details of which will be released throughout the summer. WHEN CAN I BUY? WASPS SEASON TICKET 2015/16 APPLICATION FORM WHETHER YOU ARE RENEWING OR PURCHASING FOR THE FIRST TIME, THE KEY DATES ARE AS FOLLOWS: I wish to purchase Season Ticket(s) for the 2015/16 season and listed below are the individual names and details of the ticket holder(s). Applications will be processed on a first come, first served basis. All areas of the ground are subject to availability. MONDAY 13TH APRIL: MONDAY 4TH MAY: TITLE FIRST NAME LAST NAME STAND BLOCK EMAIL DOB CATEGORY PRICE Dedicated Renewals Window for all Season Ticket and Half Season Ticket Holders opens Season Tickets on General Sale BOOKING FEE @ £3.50 PER TRANSACTION FRIDAY 15TH MAY: TOTAL Deadline Day for Season Ticket Renewals ADULT: Aged 22-59. SENIOR: Aged 60+. YOUTH: Aged 17-21. JUNIOR: Aged 10-16. UNDER 10’s: Aged 0-9. ALL AGES AS OF 1ST SEPTEMBER 2015. SATURDAY16TH TO SUNDAY 17TH MAY: MONDAY 18TH MAY: MONDAY 25TH MAY: Relocations Weekend for anyone who has already purchased a 2015/16 season ticket General Sale Continues 10-month V12 Finance application deadline WOULD YOU LIKE TO UPGRADE YOUR SEASON TICKET TO INCLUDE OUR ADD-ON BENEFITS? IF SO, STATE THE QUANTITY OF EACH REQUIRED IN THE BOXES BELOW: Coach Travel (£250 per person) 4-month V12 Finance application deadline Cheques/postal order made payable to ‘Wasps Holdings’ Title: First Name: Charge my credit/debit card (excluding American Express and Diners Club) Last Name: Address: Credit/debit card number: Expiry date: Season Ticket Sales Window closes (only applicable to Switch cards) / Valid from: Post code: / submit payment to the total of £ Signed: Programme Subscription (£30 per subscription) Contact details: I confirm that I have read and accept the Wasps Season Ticket terms and SUNDAY 1ST NOVEMBER: Lounge Access* (£50 per person) METHOD OF PAYMENT Issue number: MONDAY 26TH OCTOBER: Car Parking* (£110 per vehicle) Date: Telephone: Email: PLEASE COMPLETE THIS FORM AND RETURN IN THE ENCLOSED ‘REPLY PAID’ ENVELOPE (NO STAMP REQUIRED) If you do not wish to receive news and offers from Wasps, please tick here: (You will always be able to unsubscribe from any marketing communications) If you would like to receive offers and information from selected third parties, please tick here: *Subject to availability “HAVING THE SUPPORT OF OUR FANS AROUND THE GROUNDS WEEKIN, WEEK-OUT, IS SUCH AN IMPORTANT PART OF PLAYING FOR THIS GREAT CLUB. YOUR SUPPORT HELPS THE BOYS DELIVER ON THE PITCH” Joe Simpson, Scrum Half TERMS AND CONDITIONS 1. In these terms and conditions: the “Club” means London Wasps Holdings Limited (company number 04187829); the “Stadium” means where Wasps play their homes matches; the “Membership” means any Season Ticket purchased; and the “Website” means the Club’s website at www.wasps. co.uk. 2. The ground regulations issued from time to time by the Club (the “Ground Regulations”), which are available on the Website and which can also be obtained upon request from the Club, shall be incorporated in, and form part of, these terms and conditions. These terms and conditions, together with the Ground Regulations, shall constitute the entire agreement between the parties with respect to the subject matter hereof, and shall supersede any prior agreements, representations or understanding between the parties, whether written or oral. 3. The membership provided entitles the Membership holder (“the Member”) to admission to the designated part of the Stadium on match days and the right to sit in the designated seat as shown on the Membership card, for the number of games as designated by the Membership, at any home fixtures undertaken by the Club’s first team in the competition currently known as the Aviva Premiership, home pool games in a European Knock-out Competition during the 2015/16 season (together the “Fixtures”). Other fixtures included in this Membership are included at the discretion of the Club and will be advertised thereon in. 4. The Membership is issued subject to, and all Fixtures will be played in accordance with, the rules and regulations of the Rugby Football Union, the Aviva Premiership and all other relevant competitions in which the Club is entered. 5. All Fixtures are subject to change and the Club accepts no liability should a match be postponed or kick off time be changed for whatever reason. All season tickets/Memberships are for Wasps matches regardless of where they are played. Members are solely responsible for keeping abreast of Fixture changes and updates. Membership will remain valid for a rescheduled Fixture. 6. Members are not entitled to automatic entry to Club games held at the Stadium other than the Fixtures. At the sole discretion of the Club, Members will be given an exclusive period to purchase their designated seat for these additional matches. 7. All Memberships are subject to availability. Membership prices include VAT. A £3.50 booking fee applies to all Memberships. This is a ticket fulfilment fee which covers, but is not limited to, administrative costs and transaction fees. 8. In order to qualify for concessionary Memberships in the categories identified on the Website; an “Under 10” must be 9 and under on 1st September 2015; a “Junior/Youth/ Young Adult” must be aged 10 to 21on the 1 September 2015; Adults must be aged 22 to 59 or under and “Seniors” must be aged 60 or over on 1 September 2015. 9. In the event of a Membership card being lost or stolen, the Member shall inform the Club immediately. A replacement Membership card (if requested) will be provided by the Club (at its absolute discretion) at a cost of £8.50 (inclusive of postage and packaging). Where a Membership card is forgotten upon attending the Stadium for a Fixture, the Club may issue a replacement match ticket at the absolute discretion of the Club’s Head of Ticketing Sales or Ticket Office Manager. Save in such circumstances, the Club shall not issue any duplicate Membership cards or match day tickets and no refunds will be given by the Club in any circumstances. 10. Refunds will only be given at the absolute discretion of the Club. 11. Memberships shall remain the property of the Club at all times and, subject to clause 12 below, may not be re-sold or loaned for value by Members unless permission from the Club has been granted. 12. Memberships may be used by family and friends (“Guests”) of the Member who shall at all times be responsible for the behaviour of their Guests. Any breach of these terms and conditions by such Guests will be treated as a breach by the Member who shall be liable to the sanctions referred to herein and/or in the Ground Regulations, including without limit any damage or injury caused to property or third parties respectively. or higher value in another part of the Stadium. However, the Club accepts no liability by reason of the circumstances described in this clause 14 in the event that a Member or Guest is precluded from admission to the designated part of the Stadium or the designated seat shown on the Membership card, or if another seat is found for the Member of lesser value than the designated seat shown on the Membership card. 13. In the event that the Membership is used by a Guest falling within a lesser value ticket category (by virtue of their age) than the Member, neither that person nor the Member shall be entitled to any rebate in respect of such usage. In the event that the Membership is used by a Guest falling within a greater value ticket category than the Member, that person must present the Membership card and pay the difference in value to the Club. 15. The Club may, at its absolute discretion, suspend or cancel the Membership (and all associated benefits) in the event of the Member or their Guest being ejected or banned from the Stadium or any other sports ground anywhere in the world, breaching any of the Ground Regulations or any other of these terms and conditions, or in the event of any abusive, dangerous or other unacceptable behaviour by the Member or a Guest of the Member. 14. In the event of any construction, development, maintenance or other works being required to, or unforeseen circumstances or incidence of force affecting any part of, the Stadium, or in the interests of safety of all supporters within the Stadium, the Club reserves the right to require any Member or Guest holding a Membership in the affected part of the Stadium to vacate their designated seat. In this eventuality the Club will use reasonable endeavours to provide the Member with a seat of equivalent 16. The granting by the Club of any time or indulgence in respect of any breach of any part of these terms and conditions by the Member shall not be deemed a waiver of such breach and the waiver by the Club of any breach of any part of these terms and conditions by the Member shall not prevent the subsequent enforcement of that part nor be deemed a waiver of any breach by the Club. 17. The Club reserves the right to refuse any application for a Membership at its absolute discretion. Should any part of these terms and conditions be considered void or voidable under any applicable law, then such terms shall be severed or amended in such a manner as to render the remainder of these terms and conditions valid or enforceable. 18. The Club reserves the right to make changes to any of these terms and conditions (including, without limit, the Ground Regulations). Any such changes will be notified to Members through the Website and in the match day programme. 19. These terms and conditions shall be governed by and construed in accordance with English law and the parties hereby submit to the exclusive jurisdiction of the Courts of England with regard to any claims relating to or in connection with these terms and conditions. EMAIL US [email protected] PHONE US Ticket hotline: 0844 847 1867 WRITE TO US Wasps, Ricoh Arena, Phoenix Way, Coventry, CV6 6GE SOCIALISE WITH US /waspsrugby @WaspsRugby