November 2015 Online Newsletter.indd

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PRESTIGE AWARDS 2015 TO HONOR EXCELLENCE IN
MULTIFAMILY HOUSING ON NOVEMBER 6
The Board of Directors and staff of
the Greater Cincinnati Northern Kentucky
Apartment Association is ecstatic about the
Prestige Awards 2015 rapidly approaching on
Friday, November 6 at the Hyatt Regency in
downtown Cincinnati.
This event has been 10 years in the making.
The Prestige Committee has raised more than $72,000 from sponsorships alone! That is a record high for this event. Thank you to BRG
Apartments for stepping forward as the $10,000 Diamond Sponsor and
to Fath Properties for following with their $7,500 Platinum Sponsorship.
Mere words cannot describe how impressive it is for any association to
have this many wonderful members step forward to honor the best in
the local multifamily housing industry.
Good luck and congratulations to all the finalists and winners of
the Prestige Awards 2015. We had more than 180 people nominated for
15 categories with 124 candidates proceeding through the personal interviews. We also exceeded our expectations with 250 category entries
for the member and associate awards. Because of all your hard work all
year round, everyone will go home a winner!
The judging this year was as intense as ever. Six different individuals from within our industry but outside our market were brought in for
two days on two separate weeks. Several categories were decided by
the optional bonus points and often times all the entries within a single
category were within 5 points.
Once again, thank you to all the members who have made this
DONATE AN ITEM
TO THE HOLIDAY
CHEERS BENEFIT
The 18th Annual Holiday Cheers
Benefit benefits the Apartment Association
Outreach, a 501(c)3 charitable organization
dedicated to assisting residents with rent
payments during times of personal emergencies or crisis. Monies raised during the
Benefit will help fund the Rent Assistance
Departments of various local agencies.
We are currently seeking donations to
our auction. For complete details, see page
15 inside this newsletter.
event happen through sponsorships, planning and, more importantly,
by entering your personnel and properties. Without your enthusiastic
participation, this event would not be possible.
BOB HERZOG TO HOST PRESTIGE AWARDS
Bob Herzog joined the Local 12 team at the end of 2005 and
since then has worn many hats at the station. He currently anchors
Good Morning Cincinnati. The notorious tradition known as Dance
Party Friday, for better or worse, was Bob’s creation, and the off-beat
segment, The Cooler, also gets the “Bob Treatment” each day.
Bob is a Cincinnati guy. More specifically, he’s a proud West
Side guy. As a hometown boy, he takes special pride in getting involved in community events. From the Rusty Ball and the Delhi Skirt
Game, to the Freestore Foodbank’s Hunger Walk and JDRF Walk
to Cure Diabetes, Bob is always inspired to see neighbors helping
neighbors.
He graduated from Oak Hills High School, and Xavier
University where he majored in Communications: Electronic Media
and minored in Natural Sciences. Bob also obtained a law degree
from Chase College of Law at Northern Kentucky University.
Bob loves all kinds of music and movies and has a passion for
basketball, but his number one hobby is spending time with his wife
and four children.
Follow Bob Herzog on Twitter @bob_herzog and LIKE him on
Facebook.
Here’s to the celebration of excellence in the apartment industry!
CHEER ON OUR MAINTENANCE TECHS!
MAINTENANCE MANIA 2015 IS HERE!
Join your family, friends and industry peers on Thursday, November 19
at 5:30 pm to cheer on our local maintenance technicians competing in
Maintenance
M
Mania! Held this year at Dave & Buster’s in the Springdale
area, this is the first stage on the way to earning a spot in the national
competition to be held in San Francisco in June 2016.
More than 25 competitors are currently registered to compete in
the eight timed skill-based games, however, if you know someone who
still is interested in competing, please contact Michele at the Apartment Association office.
Admission is $35 per person and includes food, two drink tickets and a $5 game card.
Children under 16 are free to attend, however, will not receive a game card. Game cards will
be available for purchase at Dave & Buster’s. Register by clicking here, visiting the events tab
at www.gcnkaa.org or by emailing [email protected].
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NOVEMBER 2015 
MULTI-FAMILY
CAPITAL MARKETS GROUP
DON MURPHY / KURT SHOEMAKER
SUNDAY
MONDAY
TUESDAY
2
3
1
WEDNESDAY THURSDAY
4
5
Apartment
Advantage
Deadline, 5 pm
9
8
10
Associate Council,
11 am
11
Education
Comm., 8:30 am
Substance Abuse
Prevention, 11 am
Membership Comm.,
12 pm
15
Executive
Comm, 7:45 am
16
17
Board of Directors,
8:30 am
IRO Planning, 9:30 am
Auction Comm., 10 am
18
Relationship
Building for
Community
Managers, 1 pm
29
23
24
30
6
7
13
14
20
21
27
28
Prestige Awards,
5:30 pm
12
Legislative Comm.,
8:30 am
SATURDAY
CAMT: HVAC
II Maintenance &
Repair, 9 am
Outreach
Board, 8 am
19
CAMT: Interior/
Exterior Maintenance
& Repair, 9 am
Maintenance Mania,
5:30 pm
IRO Round Table,
5:30 pm
22
FRIDAY
25
Thanksgiving
Office Closed
26
Thanksgiving
Break
Office Closed
NOVEMBER 2015
COMING UP IN DECEMBER
COMMITTEES
8 Holiday Cheers Comm., 10 am
9 Membership Committee, 12 pm
EVENTS
10 Holiday Cheers Benefit, 5:30 pm
m
15 Furniture GiveAway
10 Outreach Board, 8 am
11 Legislative Committee, 8:30 am
15 Executive Committee, 7:45 am
15 Board of Directors, 8:30 am
APARTMENT ADVANTAGE 3
GCNKAA PAST PRESIDENTS
2015 EXECUTIVE COMMITTEE
RUSTY LYKES
Hills Properties
President
[email protected]
STACY WALTON
Capital Investment Group
Vice President
stacy.walton@cigproperties.
com
BRIAN HENDY
Wallick-Hendy Properties
Treasurer
[email protected]
JUD OSCHERWITZ
Towne Properties
Secretary
[email protected]
1997…Dave Lockard
2014...Rusty Lykes
1996…Jim Cohen, CPM
2013...Maria Stanton
1995…Jim Ruh
2012...Maria Stanton
1994…Mark Robinson
2011...Jeff March
1993…David Noll
2010...Brian Fullenkamp
1992…Bernie Wessels **
2009...Brian Hendy, CPM
1992…Jerry A. Molique, CPM, CAPS **
2008...Brian Hendy, CPM
1991…Jay O. Ingram, Jr., CPM
2007...Becky Alejandrino, CPM
1990…Ronald Bommer
2006...Marc Cameron, CPM
1989…John Cobey
2005...Marc Cameron, CPM
2004...Gary Sanzone, CPM, CAPS, CAM, NALP 1988…Robert J. Wahlke, CAPS
2003...Gary Sanzone, CPM, CAPS, CAM, NALP 1987…Robert J. Wahlke, CAPS
1986…Charles Berling
2002…Jim Ruh
1985…Joseph Fullenkamp, CAPS
2001…Jay Ingram, CPM
1984…John Stalnaker
2000…Roy Wergers
1983…Jerry A. Molique, CPM, CAPS
1999…Roy Wergers
1982…Harry Fath
1998…Robert J. Wahlke, CAPS
1997…Terry Sievers
**Apartment Association of N. KY merged with GCNKAA
Office Hours:
Monday Through Friday
8:30 am to 5:00 pm
ADVERTISING RATES 2015
2015 BOARD OF DIRECTORS
Becky Alejandrino, Fath Properties
Tonya Beckner, Miller Valentine Group
Don Brunner, BRG Apartments
Karen Brunner, The Apartment Guide
Dave Estes, Pro Maintenance Group
Associate Council 2nd VP
Bruce Forrester, Cornerstone Realty Corp.
Jeff Greenberger, Katz Greenberger & Norton
Parliamentarian
Rick Holste, HD Supply
Associate Council 1st VP
Melissa Joy, Village Green Management
Jim Mischell, Cincinnati Coin Laundry
Associate Council President
Kristin Quinn, Flaherty & Collins Properties
Lesley Wardlow, CMHA
Elizabeth Werner. Stoneridge Properties
GCNKAA STAFF
Mark Franks, Executive Vice President
Rebecca McLean, Assistant Vice President
Michele Klusman, Director of Communications
& Programs; Apartment Advantage Editor
Charles Tassell, Director of Governmental Affairs
Patty Braun, Director of Membership and Sales
Viann Goins, Outreach Administrator, Bookkeeper
Vicki Burke, Education and IROC Coordinator
Nancy Harris, Administrative Assistant
Heather Adams, Education Assistant
The following advertising rates are for full year contracts. Six month contracts are also
available. Call Patty at 513 407-8612 for more information.
Business Card ....................................................................................... $65
Quarter Page ......................................................................................... $85
Half Page ............................................................................................. $115
Full Page ............................................................................................. $135
Inside Front ......................................................................................... $175
Back Cover ......................................................................................... $185
Ad rates are for full color ads. Link from your ad to your website is included. Ads
must be submitted as a press quality pdf file or high resolution jpg sized as listed
above.
ADVERTISING DEADLINES
Ad deadlines are the first of the month for the next month’s issue. Placement of articles and
ads is limited to pre-set space and dimensions of the Apartment Advantage. Submissions
may or may not be used and placement is at the discretion of the editor.
December 2015 .............................................................. November 2, 2015
January 2016 ...................................................................December 1, 2015
February 2016 .....................................................................January 4, 2016
March 2016 .......................................................................February 1, 2016
April 2016 .............................................................................March 1, 2016
May 2016 ................................................................................April 1, 2016
June 2016 ................................................................................. May 2, 2016
July 2016 .................................................................................. June 1, 2016
August 2016 ..............................................................................July 1, 2016
September 2016 ...................................................................August 1, 2016
October 2016.................................................................. September 1, 2016
November 2016.................................................................. October 3, 2016
Apartment Advantage is a monthly publication of the Greater Cincinnati Northern
Kentucky Apartment Association, Kenwood Executive Center, 7265 Kenwood Rd, Ste.
100, Cincinnati, OH 45236; phone (513) 407-8612; fax (513) 407-7868. For up-to-date
information check out our website: www.gcnkaa.org.
4
NOVEMBER 2015 
This section contains articles and
information concerning the Board of
Directors and Association policies.
Across the Board
A MESSAGE FROM THE PRESIDENT
By Rusty Lykes, President
The biggest event of the year for the
Greater Cincinnati Northern Kentucky
Apartment Association is quickly approaching: the Prestige Awards on the
evening of Friday November 6! This very
special event to recognize professionalism
and achievement in the local multi-family housing industry has been a two-year
project in the making. Becky Alejandrino
with Fath Properties and Betty Bohlinger
with For Rent Media Solutions have coRusty Lykes
chaired this committee! We all thank you
Hills Properties
and your committee for their many hours
in putting this special night together! I know I am excited for this
event as it has been 10 years since we last held the Prestige Awards
as the economic challenges we were all facing in 2008 and 2009
forced the Board of Directors to make the decision to not have
the event in 2010. The time and cost of putting this huge event
together were not something any of us could prioritize at that time.
I also want to thank the numerous member companies for their
sponsorship of this costly celebration! I hope you have made your
reservations to attend this very special night of recognition and
celebration!
I want to say a special thank you to the more than 180 industry professionals nominated for one of the People Awards! Being
nominated by your company to represent them for one of these
awards speaks volumes for your contributions to each company’s
performance. The finalists and winners should be very proud of
their recognition as the competition made the selection process
extremely difficult for the judges brought in from Michigan. As
the winners get announced Friday evening let’s all make them feel
the honor of their award with our applause! This will be a great
opportunity for us to show our appreciation for how they represent
our industry.
Our October elections resulted in the re-elections to the board
of directors of Don Brunner from BRG Apartments and Stacy
Walton from Capital Investment Group. Newly elected to the
Board of Directors were JD Carey with North Street Properties and
Kim Hurd from Milhaus Management. Each of these GCNKAA
Board of Directors will serve three-year terms.
The Associate members elected the following individuals to serve two-year terms on the Associate Council: Elizabeth
Hardman from Apartments.com, Rick Holste with HD Supply,
Abbie Huffman with LCS/Rent Manager, Dennis Merkle from
Scotts Lawn Service, Jim Mischell with Cincinnati Coin Laundry,
Ashleigh Ridnour with Cort Furniture and Travis Smith with VIP
Waste.
I would like to congratulate all of the individuals elected and
thank them for their service to the Greater Cincinnati Northern
Kentucky Apartment Association. It is the dedication and commitment of these individuals and the companies they represent that
has helped make our Association so special, and what will keep it
engaged and healthy well into the future.
We have scheduled some great events to close out the year
that you will not want to miss. On November 19th is GCNKAA’s
Maintenance Mania which will be held from 5:00pm to 7:00pm
at Dave & Buster’s in Springdale. This is a great opportunity for
all members to show their support and appreciation for our maintenance technicians for their professionalism in taking care of our
properties and our residents. If you think you are the fastest maintenance tech, contact Michele at the Apartment Association to see
how you can compete. And don’t forget to come cheer on our all
maintenance techs as they take their first step toward the national
competition. Also, on December 10 at the Kenwood Country Club
join us for the 18th Annual Holiday Cheers Party and Outreach
Benefit. All the fun gets started at 5:00 pm. This is a great event to
kick off your celebration of the holiday season with your friends
in the multi-family industry and a great way to purchase some
wonderful gifts for friends or family and support Outreach at the
same time.
Please take advantage of your membership, check us out on
line at www.gcnkaa.org and be sure to join us on November 19
at Dave & Buster’s and December 10 at Kenwood Country Club.
See you then!
The Perfect Combination
APARTMENT ADVANTAGE 5
Crown Woodhills
Crown Ridge
Wyndemere
Forest Creek
The Villas at Kingswood
Forest Park
Sharondale Woods
Timber Ridge
Steeplechase
Hunter’s Creek
Fox Run
Four Worlds
Deercross
Compton Groves
Concord Woods
Summit East
71
Riverside Terrace
The Madison
Crown Pointe
Barkley Ridge
Willow Glen
Oakwood
Crown Court
Florence Apts
Wentworth Estates
6
NOVEMBER 2015 
Heritage Hill Estates
Hunter Ridge
Washington Bluffs
Telegraph Hill
Whispering Pines
The Vinings
East Pointe
Crown Station
Crown Crossing
Brain Power
FALL EDUCATIONAL PROGRAMS WINDING DOWN; PLANS
COMPLETE FOR SPRING 2016
By Vicki Burke, Education and IROC Coordinator
October was an extremely
busy month for education. We
had 12 students complete all
coursework for the National
Apartment Leasing Professional
(NALP) program. For the
two Certificate for Apartment
Maintenance
Technicians
(CAMT) modules, we had more
than 30 students in each. The
final two modules for CAMT
Vicki Burke
will be in November. Those
Education Coordinator
classes are at capacity at this
time. For the EPA 608 training and exam, we had 24 enrolled. Supplier Success had 10 enrolled – this course is
a prerequisite for the Certified Apartment Supplier program which begins in January. The Lease Up Strategies
seminar had 11 enrolled. Thanks to all the instructors for
these programs. Also thanks to Heyman Law who sponsored the Lease Up Strategies seminar.
Relationship Building for Community Managers
has been rescheduled for Wednesday, November 18 from
1:00 pm to 4:00 pm. There is still time to enroll in this
seminar as well as the Lunch and Learn on Wednesday,
November 11 entitled Substance Abuse Prevention –
Building Healthy Communities. For more information
on these programs, go to www.gcnkaa.org/education.
The Spring schedule will be full with the Certified
Apartment Manager (CAM), Certified Apartment
Supplier (CAS), and Certificate for Apartment
Maintenance Technicians (CAMT) programs offered.
Flyers for each of these programs are available online
at www.gcnkaa.org/education. Apartment Association
Outreach scholarships are available for each the CAM and CAMT programs with the deadline for application being Tuesday, December 8, 2015.
Go to www.gcnkaa.org/education to obtain the application.
The Spring schedule will also see again seminars in Disaster
Preparedness, EPA 608 Training and Exam, Apartments 101, Supplier
Success, and our traditional spring Pool School. Our Trade Show will include Keep Calm and Lease More with national speaker Patty MorganSeager; Ensuring Accessibility and Fair Housing for People with Disabilities
with Deb Jetter from Housing Opportunities Made Equal and a panel of
experts; and Understanding Bed Bugs from Both Sides – Maintenance and
Pest Management with Dale Lunsford from Panorama Apartments and
Matt/John Snowball from Snowball Pest Control. New seminars included
in the spring schedule are Your Reputation Matters and a lunch and learn on
Mental Disabilities including Hoarding.
The entire Spring 2016 Education Calendar is now online at www.
gcnkaa.org/education. Please review and plan your schedule and budget
now.
IRO UPDATE
Our next IRO meeting will be Tuesday, November 17 from 5:30 to 7:30
pm. Jennifer Quick, Occupancy Specialist with Capital Investment Group,
will be addressing the topic of Best Practices for Handling Resident Issues
During Move In and Occupancy. Thanks to Energy Alliances for sponsoring
the food and drink for this meeting.
Also, mark your calendar for Thursday, January 21 from 3:00 – 5:00
pm for Best Practice in Maintenance with Chad Bernhardt from PLK
Communities. We are still seeking a sponsor for this meeting. Please contact
Vicki Burke if you would like to get your name before this group by sponsoring the food and drink for the evening and addressing the group briefly
regarding your products and services.
CANDIDATE RECEIVES NATIONAL APARTMENT LEASING
PROFESSIONAL (NALP) DESIGNATION
Congratulations to Porsha-Marie Ward of Venture Property
Management who completed the coursework for the National Apartment
Leasing Professional (NALP) Designation October 6 through 8, successfully made her Market Survey Presentation on October 21, and successfully
passed the exam to earn the full designation/certification on October 22.
Please congratulate Porsha-Marie on this outstanding achievement!
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APARTMENT ADVANTAGE 7
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This heading contains membership, staff,
committee information and events.
NAA TO HIT 10 MILLION MEMBER UNITS BY END OF 2016
An Update From the National Apartment Association
The National Apartment Association has set a new goal of 10
million member units by the end of 2016. The campaign, 10 in 2:
Growing Stronger Together, was initiated by 2015 NAA Chairman
of the Board Tom Beaton, CPM.
“It has to be the top priority because it all revolves around
membership,” says Beaton, Senior Vice President, Management,
for Boston-based The Dolben Company. “Our members strengthen
our legislative voice and create additional NAA Education Institute
(NAAEI) educational opportunities.”
As part of the association’s continued growth, NAA recently welcomed a new affiliate, the California Rental Housing
Association (CalRHA), to its network. CalRHA is comprised
of eight local California affiliates that banded together to create a state association, strengthening their voice in California.
Collectively, CalRHA will represent 18,477 members and 419,777
units in California. The new charter will likely grow NAA’s membership significantly.
“We are pleased that NAA is now able to better serve the state
of California and its multifamily housing members,” said Doug
Culkin, CAE, President & CEO of NAA. “As our network of affiliates continues to expand nationwide, NAA remains the leading
advocate for quality rental housing.”
To support the NAA Network’s growth and strengthen its relationship with affiliates, NAA unveiled its second annual Affiliate
Membership Challenge. Last year’s inaugural 2014 Affiliate
Membership Challenge provided a fun and creative way for NAA
to energize its membership and staff. Affiliates actively recruited
non-member properties and companies in their local areas, growing their membership base and earning thousands of dollars’ worth
of prizes along the way.
The Greater Cincinnati Northern Kentucky Apartment
Association has also created a goal of 90,000 units by the end of
this year. We are currently at more than 88,000 units. GCNKAA is
also ranked as one of the top performing affiliates at the national
level, coming in at the gold level by increasing unit count between
2500 and 4999 units since the kick off of the national drive in
2015. We are currently awaiting the final results from NAA to see
if we are one of the winners of their growth giveaway.
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APARTMENT ADVANTAGE 9
SEPTEMBER 2015 NEW MEMBERS
PRIMARY
ASSOCIATE
Bell Partners
Amy Soles
300 N. Greene St, Suite 1000
Greensboro, NC 27401
(336) 232-1900
[email protected]
Lance Roofing
Jan Lance
8460 Dayton Springfield Rd
Fairborn, OH 45324
(513) 896-1064
jan@lanceroofing.com
Business: Roofing Services
High Quality Homes
Todd Redding
PO Box 36006
Cincinnati, OH 45236
(513) 260-6123
[email protected]
10
NOVEMBER 2015 
ARE YOU THE FASTEST MAINTENANCE TECH IN
TOWN?
Here’s your chance to prove it! Compete
in Maintenance Mania® where you could earn
the chance to compete for the title of National
Champion*.
WHAT IS MAINTENANCE MANIA?
Maintenance Mania® is a national program offered by the National Apartment Association (NAA)
and presented by HD Supply (HDS), where maintenance technicians compete against each other in various skill-based games. In a matter of minutes, participating attendees could win an all expense* paid trip
to San Francisco for the NAA Education Conference
in June 2016 where they will compete against the top
20 individuals nationwide. These top 20 individuals
will receive *airfare, hotel accommodations and conference registration courtesy of HD Supply.
Over $25,000 in prizes were won by the top 3
competitors in Las Vegas during the 2015 Conference
and we are sure there is more planned for 2016. NEW
RULE THIS YEAR! If a competitor qualifies and
competes at the national level for five consecutive
years, they must take one year off and are not eligible
at the national level for one year.
8 CHALLENGES TO PROVE THEIR SKILL:
• AO Smith Water Heater Installation
• CFG Faucet Installation
• Fluidmaster Duo Flush Toilet Conversion
• Frigidaire Icemaker Installation
• Kidde Fire & Carbon Monoxide Safety Install
• Kwikset Key Control Deadbolt Test
• Seasons Ceiling Fan Installation
• Motorola Race Car Competition
All you need to do to compete is build a race car from maintenance products ahead of the event. You can compete in one or all games, and with your
cheers and support everyone is sure to have a good time.
WHEN & WHERE IS THE ACTUAL MAINTENANCE MANIA
EVENT?
Thursday, November 19, 2015
Competitors arrive by 4:00 pm; competition at 6:00 pm
Dave & Busters
11775 Commons Dr, Springdale, OH 45246
*Participants must compete in all seven challenges plus enter a car in the
race car competition to be able to qualify for a spot in the National Championship.
ARE YOU THE FASTEST
MAINTENANCE TECH IN TOWN?
WHAT’S INCLUDED WHEN YOU COMPETE?
?
Admission to November General Membership
Meeting featuring Maintenance Mania
Free food
Two drink tickets
$5 Dave & Buster’s Game Card
Winner of each individual game wins $25
Top three winners overall win $100, $75 and
$50 respectively
Winner of Best Car competition wins $25
Should you qualify for the national competition in San Francisco, GCNKAA will pay a per
diem of $100 per day to cover additional
expenses
Maintenance Mania
Thursday, November 19
Practice: 4:30 pm | Comp: 6 pm
Dave & Buster’s | Cincinnati
www.gcnkaa.org for more info
FREE!
The Perfect Combination
APARTMENT ADVANTAGE 11
12
NOVEMBER 2015 
85
86
91
1. CORT
2. Scherzinger Pest Control
3. AmRent
4. apartments.com
5. Icon Property Rescue & Restoration
6. Time Warner Cable
7. Time Warner Cable
8. DMG Contractors
9. DMG Contractors
10.
11.
12.
13.
14.
15.
16.
17.
Bar
89
88
81
80
79
53
4
7
5 6
6’ x 8’ booth - $600
2 3
47 46
48 45
49 44
40
50 43
38.
39. PPG Paints
40. HD Supply
41. V.I.P. Waste Services
42. Royal Finish
43. National Credit Systems
44. Cincinnati Coin Laundry
45. Holt Construction Group
46. Scott LawnService
47. AlphaGraphics
48. Rent Manager
49. GE Appliances
50. RG McGraw Insurance
51. Teasdale Fenton Carpet Cleaning
52. Brandstetter’s KangaRoof
53. Pinnacle Paving & Sealing
54. Mr. Roof
55. CRG Residential
56. Indianapolis SignWorks
8
9 10 11 12
23 22
24 21
25 20
57. Indianapolis SignWorks
58. Sherwin Williams
59. ePremium Insurance
60. Nisbet Brower
61. Feazel Inc.
62. Bacevich Restoration
63. Buyers Access
64. Wilmar Industries
65. Wilmar Industries
66. Great Lakes Commercial Sales
67. TNT Powerwash
68. Molanda Company
69.
70.
71.
72. Crown Remodeling
73. For Rent Media Solutions
74. NWP Services Corp.
75. Rite Rug
13
14
15
16
17
76. Rite Rug
77. The Apartment Guide
78. The Apartment Guide
79.
80.
81.
82.
83.
84.
85.
86.
87.
88.
89. Roto Rooter Services Co.
90.
91.
92. O’Brien Pools Inc.
93.
94.
6’ x 10’ booth - $750
35 34
36 33
37 32
38 31
26 19
29 28 27 18
39 30
Booth size is as displayed on floor plan only.
1
59 58
60 57
61 56
41
Bar
51 42
52
Bar
Receptions at Fairfield
62 55
54
Main
Entrance
68 67
69 66
70 65
71 64
72 63
78 77
76
75
74
73
18.
19.
20.
21.
22.
23. VMintegrated
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34. Carpetland Carpet One
35. Harrison’s Pro Tree Service LLC
36. FastSigns of Fairfield
37. GCNKAA Booth
84 83 82
90
87
92 93 94
Bar
Thursday, March 10, 2016
2016 Trade Show
GCNKAA 2016 TRADE SHOW BOOTHS NOW ON SALE
The Greater Cincinnati Northern Kentucky Apartment
Association’s 2016 Trade Show will be held on Thursday, March
10, at Receptions Banquet Facility in Fairfield, Ohio. Each year,
this trade show attracts over 1200 attendees in the multifamily
housing industry who are anxious to build on their already established business relationships as well as shop for new products or
services for their communities.
BOOTH SALES INFORMATION
• Booths go on sale beginning Tuesday, September 1.
• We have two different sizes for booths this year. Booths that
are 6’ x 8’ are $600 and booths that are 6’ x 10’ are $750.
Booth price includes table, 2 chairs, pipe and drapes, electric,
booth marker. Call GCNKAA with any special requests.
• Booths are sold on a first come first serve basis. We currently
have 94 booths available. We generally sell out by January so
be sure to call the office as soon as possible.
• Each booth is 6’ deep x 8’wide or 6’ deep by 10’ wide.
BOOTH SELECTION PROCESS
• Click here for the floorplan of the 2016 trade show booths as
well as the contract. Please note that – as changes happen on
a daily basis – this version of the floorplan may not be com-
pletely up-to-date.
• Look at the floorplan and decide which booth you would like,
then simply either:
◦ Call Michele at the GCNKAA office at 513 407-8612 with
your booth selection(s). She will advise you as to whether
the booth is still available. Please have a second option in
mind should your first pick already be taken.
◦ OR fill out the booth contract, complete with your first
three (3) booth choices and fax back to 513 407-7868.
BOOTH RESERVATIONS AND PAYMENTS
• After you have selected your booth with the Apartment
Association, you must either forward GCNKAA a signed contract or remit full payment to reserve that booth.
• You may pay for your booth with check or credit card or call
the office for an invoice.
• We cannot hold a booth longer than 14 days without enclosed
contract or payment. After those 14 days, if we do not receive
a contract or full payment, GCNKAA will contact you for
payment or contract. If no response, GCNKAA may release
the booth you selected.
• Full payment of all booths must be received by March 1,
2016.
The Perfect Combination
APARTMENT ADVANTAGE 13
Connect With NAA
We’ve Saved A Seat at the Front of the Class: Register Now for
the 2016 NAA Student Housing Conference & Exposition
B y T om B e a t o n , C P M , T h e D o l b e n C omp a n y
2 0 1 5 N a t i o n a l A p a r tme n t A s s o c i a t i o n C h a i rma n o f t h e B o a r d
Prepare to meet the challenges and
take advantage of the opportunities presented by the flourishing rental housing
sector of student housing—and make it a
team effort—by registering today for the
2016 NAA Student Housing Conference
& Exposition, February 16-17, 2016, at
the Hyatt Regency in Chicago, by visiting
www.naahq.org/SHC
The 2016 NAA Student Housing
Conference & Exposition is your best opportunity to plug into all the latest trends in
the fastest growing segment of the apartment housing industry. You’ll gain the knowledge and insights you
need to keep pace with savvy collegiate residents as you learn from
industry leaders, meet top suppliers and network with your peers. If
you’re looking to connect with the best in student housing, you need
to attend. For a limited time, save $300 on the cost of registration
and, to sweeten the deal, groups of five or more have the opportunity
to save another $75 each by registering together.
Position yourself at the top of this expanding sector of rental
housing and better understand the next generation of residents—how
they communicate, where to find them and what amenities will bring
them to your community and keep them happy.
2015 NAA Education Conference & Exposition: More
Clicks and Visits—Engaging Digital Renters
It’s no secret the residential real estate industry has changed
drastically during the past five years. With more information and
resources, a new DIY culture (both in researching and renting) has
emerged among renters.
The popular session, “More Than Clicks and Visits: How to
Engage Digital Renters,”—one of more than 65 presented in Las
Vegas during the 2015 NAA Education Conference & Exposition—
takes a close look at data from Google and Millward Brown in an
attempt to parse out the secrets to success in the virtual world.
Presenter Sarah Travis from Google offers key consumer insights
in her examination of the new path to purchase. Curious about the
how, what, when, where and especially why? You’re in luck: “More
Than Clicks and Visits: How to Engage Digital Renters,” as well as
other unparalleled education sessions focused on marketing such as
“Five Digital Marketing Strategies to Attract Online Prospects ”—
are now available to you as part of the NAA Education Institute’s
(NAAEI) “REWIND” program, offering over 50 video and audiosynced PowerPoint recorded sessions from the 2015 NAA Education
Conference & Exposition. Order your sessions at www.naahq.org/
learn/education/take-a-class-online/rewind-video-audio-recordings.
14
NOVEMBER 2015 
Announcing MULTIFAMILY HOUSING: The Essential
Industry Text
MULTIFAMILY HOUSING: The Essential Industry Text has
been developed as a definitive reference and interactive guide aimed
at expanding the knowledge of multifamily professionals. It serves
as a complement to “on-the-job” experience for investors, developers, owners, managers, consultants and suppliers. College students
pursuing degrees in property management or real estate can use this
text as the single source with “best practices,” uniform guidelines and
standardized operational procedures, complete with a comprehensive
glossary and industry terminology.
Order today at http://members.naahq.org/core/store/default.aspx
to take advantage of the introductory price of 69 (plus $25 shipping
and handling), and email NAAEI at [email protected] to place
bulk orders.
Top-Line Suppliers. Bottom-Line Savings. That’s The
Promise of NAA’s Open Door
NAA is proud to introduce Open Door, the most rewarding costsaving program in the apartment housing industry exclusively for
NAA members.
Open Door provides valuable insider access to favorable terms
on products and services provided by thoroughly researched and vetted Preferred Companies. Putting you in touch with excellence and
reliability at a reasonable price-that’s what Open Door is all about.
Together, we put you in touch with top-of-the-line brands you’ll
instantly recognize for their quality... and appreciate for their cost
savings. But there’s no cost to you. Open Door is an NAA member
benefit.
For the latest information about Preferred Companies and the
benefits they offer, visit NAA’s Open Door at opendoor.naahq.org.
The Apartment Industry’s Goal: Reach All 535
Congressional Offices on Lobby Day!
Save the date for the apartment industry’s largest ever march on
Capitol Hill! Attend the NAA Capitol Conference on Tuesday, March
8, 2016 and participate in the apartment industry’s Lobby Day on
Wednesday, March 9 in Washington, D.C.
• Make plans to participate.
• Reserve funds in your budget.
• Encourage affiliated association staff, apartment owners and
managers to help us contact each and every Congressional office on
Lobby Day to tell the apartment industry’s story.
Registration will open in early November. Questions? Contact
NAA Government Affairs at [email protected] .
The NAA Spring Governance Meeting will precede the Capitol
Conference.
HOLIDAY CHEERS CHARITY BENEFIT TO SUPPORT APARTMENT
ASSOCIATION OUTREACH; ALL MAJOR SPONSORSHIPS SOLD
The 18th Annual Holiday Cheers Benefit is a fundraiser benefiting the Apartment Association Outreach, a 501(c)3 charitable
organization dedicated to assisting residents with rent payments
during times of personal emergencies or crisis. Monies raised during the Benefit will help fund the Housing Departments of various
local agencies including:
1.
2.
3.
4.
5.
Welcome House in Northern Kentucky
Free Store in Greater Cincinnati
Citizens Active In Northside (CAIN)
Jewish Family Service and
Santa Maria Community Center
Each year, the Apartment Association Outreach supports
these housing departments with annual payments of $6000 to
$7000 each for a total commitment of over $25,000 per year. With
the current economy, these funds are more important than ever to
support our local community and the efforts of our fellow organizations.
The charity benefit is scheduled for Thursday, December 10
at 5:30 pm at the Kenwood Country Club. The entire evening is
$30 per person with free food and beverages. If you would like
to donate an item, please contact Michele at the Association office at 513 407-8612 or [email protected]. The Holiday Cheers
Benefit Donation Form should arrive in your mail soon so please
look this over for the newly developed sponsorship packages.
T hur s da y
10th
DECEMBER
at 5PM
KENWOOD COUNTRY CLUB
6501 KENWOOD ROAD
CINCI N N AT I , O H 45243
$ 3 0 PER PE RSO N *
An authorized individual must sign this form. If you would like
more information, contact the GCNKAA office or a member of the
Holiday Cheers Committee.
ALL MAJOR SPONSORSHIPS SOLD!
The Holiday Cheers Party & Benefit committee is thrilled to
announce that all the major sponsorships have been sold! Thank
you to Brack Capital Property Management for sponsoring the
Bourbon Trail Mystery Bags and to RLT Contracting for stepping
up as the sponsor for the Travel Voucher for the rapid raffle. Thank
you also to HD Supply for stepping up to sponsor the cash prize
for the rapid raffle and to CORT for sponsoring and coordinating
the Wine and Dine Mystery Bag. Finally, thank you again to PLK
Communities and BRG Apartments for sponsoring this event.
If you do not have an item to donate or the time to buy something to donate, we can go out and purchase items for you. Cash
donations are acceptable and will be used to buy items for the benefit in your company’s name. This is one event that will not be possible without the support of all our members and the surrounding
community. Through the help of the Holiday Cheers Committee,
spearheaded by Gerry Johnson with the Apartment Guide and
Tonya Beckner of the Miller Valentine Group, this is an event that
will be a huge success.
All donations are tax deductible to the fullest extent allowable
by law.
holiday
cheers benefit
party
*GCNKAA will provide 2 beverage
tickets per person upon admission.
Please note, however, Kenwood
Country Club does not accept credit
cards at their bar stations. Please be
sure to bring enough cash for
additional beverages.
Please, no jeans or ball caps.
presenting sponsor
PLK Communities
major sponsor
BRG Apartments
The Perfect Combination
APARTMENT ADVANTAGE 15
PRESTIGE FINALISTS
~ WINNERS ANNOUNCED NOVEMBER 6, 2015 ~
BEST TAX CREDIT PROPERTY
Ashley Grove, Miller Valentine Group
BEST HOUSEKEEPER
Gerri Hampton, Village Green Mgmt.
BEST DIGITAL OR PRINTED
BROCHURE
DeSales Flats, Towne Properties
Palmera Apartments, Hills Properties
Reserve at 4th & Race,
ACG Federal Reserve
BEST COMMUNITY ASSISTANT
MANAGER/BUSINESS MANAGER
Angela McKinney, napCincinnati
Corey Peterson, Fath Properties
Danielle Wayman,
Capital Investment Group
BEST LEASING CONSULTANT
Candace Barker,
Flaherty & Collins Properties
Kara Howard,
Capital Investment Group
Kristina Rolfes, Denizen Management
BEST ASSOCIATE MOBILE SITE
OR APP
Apartments.com
For Rent Media Solutions
LCS / Rent Manager
BEST DECORATED MODEL
CATEGORY D
Deercross Apartments,
BRG Apartments
Fairęeld Pointe Apartments,
Fath Properties
Fairways at Royal Oak,
Village Green Management
BEST TOTAL RENOVATION
Lakota Lake, Towne Properties
The Madison, BRG Apartments
Reserve at 4th & Race,
ACG Federal Reserve
BEST DECORATED MODEL
CATEGORY C
The Falls at Landen, Towne Properties
Island Club Apartments,
Hills Properties
Sky Habor, napCincinnati
BEST GROUNDSKEEPER
Curt McDonald, Flaherty & Collins
Millie Minter, Flaherty & Collins
Bill Scheuerman, napCincinnati
BEST DECORATED MODEL
CATEGORY B
Fieldstone at Glenwood Crossing,
Buckingham Cos.
Four Bridges Apartments,
Towne Prop.
Nantucket Apartments,
Fath Properties
BEST DISPLAY OF PRODUCT
Cincinnati Bell
For Rent Media Solutions
Rent Path
BEST FLOORPLAN CATEGORY D
Indian Creek, Towne Properties
Park Lane Apartments, Fath Properties
Quail Creek, Capital Investment Grp.
BEST FLOORPLAN CATEGORY C
Lofts at Shilito Place,
Towne Properties
Paddock Club,
Village Green Management
Waterford Place, Hills Properties
BEST FLOORPLAN CATEGORY B
Landings at BeckeĴ Ridge,
Hills Properties
Nantucket Apartments,
Fath Properties
Village at Stetson Square,
Village Green Mgmt.
BEST FLOORPLAN CATEGORY A
Latitude at Deeręeld Crossing,
Denizen Mgmt
Reserve at 4th & Race,
ACG Federal Reserve
Palmera Apartments, Hills Properties
16
NOVEMBER 2015 
BEST SOCIAL MEDIA PLAN
Buckingham Cos.
Fath Properties
Towne Properties
BEST MULTI SITE MANAGER
(2-3 COMMUNITIES)
Theresa HalleĴ, Towne Properties
Todd Hignite,
Brack Capital Property Management
Audra Huenefeld, BRG Apartments
BEST IN-HOUSE NEWSLETTER
BRG Apartments
Towne Properties
Village Green Management
BEST ASSOCIATE INTERNET
SITE
For Rent Media Solutions
LCS / Rent Manager
Rent Path
BEST DECORATED MODEL
CATEGORY A
MadMar Flats, Buckingham Cos.
One Rookwood,
Capital Investment Group
Palmera Apartments, Hills Properties
BEST ASSOCIATE MEMBER
– NON MANAGEMENT
Gerry Johnson, Rent Path
Jim Mischell, Cincinnati Coin Laundry
Ashleigh Ridenour, CORT
BEST MOBILE SITE OR APP
Buckingham Cos.
Fath Properties
Village Green Management
BEST COMMUNITY LOGO
MadMar Flats, Buckinham Cos.
Reserve at 4th & Race,
ACG Federal Reserve
Schoolhouse Flats, Towne Properties
PRESTIGE FINALISTS
~ WINNERS ANNOUNCED NOVEMBER 6, 2015 ~
BEST MAINTENANCE
TECHNICIAN
Rick Nichols, Denizen Management
Jeě Sparks, Fath Properties
Bobby Walker, napCincinnati
BEST ADMINISTRATIVE ASSISTANT PRIMARY MEMBER
BriĴany Ball, Ackermann Group
Kellie Davis, BRG Apartments
Nancy Herdeman, BRG Apartments
BEST MARKETING PLAN
Apartments.com
Cincinnati Bell
For Rent Media Solutions
BEST SOCIAL MEDIA PLAN
For Rent Media Solutions
LCS / Rent Manager
Rent Path
BEST INTERNET SITE
Fath Properties
Flaherty & Collins
Village Green Management
BEST PROPERTY UPDATE
Fath Properties
Village Green Management
BEST ADMINISTRATIVE ASST.
– ASSOCIATE MEMBER
Bridget Beatrice,
Beatrice Insurance Agency
Ashley Pifer, VIP Waste Services
Ashley Schleyer,
For Rent Media Solutions
BEST LANDSCAPING
CATEGORY D
Indian Creek, Towne Properties
Olde Montgomery Apartments,
napCincinnati
West Hills Apartments,
Shelter Concepts
BEST LANDSCAPING
CATEGORY C
Falls at Landen, Towne Properties
Grammercy on Garęeld,
Towne Properties
Paddock Club,
Village Green Management
BEST LANDSCAPING
CATEGORY B
Four Bridges, Towne Properties
Nantucket Apartments,
Fath Properties
Village at Stetson Square,
Village Green Management
BEST LANDSCAPING
CATEGORY A
Delta Flats, Towne Properties
Latitude at Deeręeld Crossing,
Denizen Management
Palmera Apartments, Hills Properties
BEST INDEPENDENT RENTAL
OWNER
Ted Dahmus, Petermann Properties
Carlos & Cindy Mincks,
Epic Rental Properties
Liz Werner, Stoneridge Properties
BEST PRINT ADVERTISEMENT
BRG Apartments Grow Ad
BRG Apartments Bee Ad
Towne Properties
BEST ASSOCIATE COMPANY
LOGO
Apartments.com
Rent Path
Scherzinger Pest Control
BEST COMMUNITY MANAGER
Julie Brenner, Flaherty & Collins
Angela Lacy, Capital Investment Grp
Jordann Morgan, Fath Properties
BEST PROPERTY
MANAGEMENT LOGO
Fath Properties
Legacy Management
Towne Properties
BEST MAINTENANCE
SUPERVISOR OR DIRECTOR
Chad Bernhardt, PLK Communities
Brent Neiger, Fath Properties
Kelly “SmiĴy” Smith,
Village Green Management
BEST CLUBHOUSE OR LEASING
OFFICE CATEGORY D
Fox Run Apartments, BRG Apartments
Olde Montgomery Apartments,
napCincinnati
Village of Coldstream,
Towne Properties
BEST CLUBHOUSE OR LEASING
OFFICE CATEGORY C
Paddock Club,
Village Green Management
Trails of Saddlebrook, Fath Properties
Wright’s Point, Towne Properties
BEST CLUBHOUSE OR LEASING
OFFICE CATEGORY B
Bishop’s Gate at Somerset,
Towne Properties
Centennial Station, napCincinnati
Nantucket Apartments,
Fath Properties
BEST CLUBHOUSE OR LEASING
OFFICE CATEGORY A
Boulevard at Oakley Station,
Flaherty & Collins Properties
Palmera Apartments, Hills Properties
The Reserve at 4th and Race,
ACG Federal Reserve
BEST MULTI SITE MANAGER
(4+ COMMUNITIES)
Lissa Ellegood,
Heritage Hill Property Mgmt
Dina Rancourt, Denizen Management
Donna Renner, Fath Properties
BEST ASSOCIATE COMPANY
Cincinnati Coin Laundry
For Rent Media Solutions
LCS / Rent Manager
Rent Path
BEST MANAGEMENT
COMPANY
BRG Apartments
Hills Properties
Towne Properties
Village Green Management
BEST ASSOCIATE MEMBER
– MANAGEMENT
BeĴy Bohlinger,
For Rent Media Solutions
Rick Holste, HD Supply
Mark Robertson, CORT
THE TOP HAT
Don Brunner, BRG Apartments
Kristi Fickert,
Village Green Management
Donna Renner, Fath Properties
APARTMENT ADVANTAGE 17
GCNKAA INDUSTRY DEFENSE FUND
CONTRIBUTING MEMBERS
Fath Properties
Hills Communities
Panorama Apartments
Cornerstone Realty Mgmt. Corp.
Cincinnati Coin Laundry
Hays & Sons Complete Restoration
BRG Realty Group LLC
MV Communities
Jamison Construction Solutions
Yardi Systems, Inc.
Carpetland
Pinnacle Paving and Sealing, Inc.
Cincinnati Bell Fioptics
Deer Park Roofing
Apartment Realty Advisors
Feazel Inc
V.I.P. Waste Services, LLC
TNT Powerwash, Inc
National Heating & Air
Ram Restoration of Cincinnati
Jetz Laundry Systems
Teasdale-Fenton
For Rent Magazine
Bacevich Restoration
apartments.com
Mr. Roof Multifamily & Commercial
Belfor
American Roofing & Metal
Harrison’s Pro Tree Service LLC
ePremium Insurance Agency, LLC
Flaherty & Collins Properties
Rumpke Waste & Recycling
CORT
Brandstetter Roofing
LCS/Rent Manager
Roto Rooter Services Company
AlphaGraphics
V.I.P. Waste Services, LLC
Epic Rental Properties
INDUSTRY DEFENSE FUND $50 CONTRIBUTION
4th & Plum Lofts
A & B Heating & Air Conditioning
A All Valley Plumbing
Access Management
ACG Federal Reserve:The Reserve at 4th & Race
Ackermann Group
Adara Communities
AK Property Management
America First Properties Mgmt
American WeatherTECHS
Ameridian Specialty Services
AmRent
Apartment Realty Advisors
Ashwood Apartments
AU Management LLC
Barefoot Hardwood Flooring
Barrett & Stokely, Inc
Barry & Rod Kaplan
Belfor
BH Management
Black Dawg Sealcoat
Bloomfield Schon Management Services
Bone Dry Roofing
Bowers Properties
Brack Capital Real Estate
Brandstetter Roofing
Brenda Hogan
BRG Realty Group LLC
Buckingham Companies, AMO
Burgundy Hills
Calloway Cleaning & Restoration
CamVic
Capital Investment Group, Inc.
Carter Lumber
CB Management
CB Richard Ellis, Inc.
CertaPro Painters
C-Forward, Inc.
Cincinnati Apartments Plus
Cincinnati Bell Telephone
Cincinnati Coin Laundry
Cincinnati Federal Savings & Loan
Circle Development
City West Apartments
CMC Properties
Coinmach Corporation
Community Green Landscape Group
Construction Process Solutions, Ltd
Cool Times Heating & Cooling
Cornerstone Realty Mgmt. Corp.
Cornerstone Redevelopment LLC
CORT
CRH Management, Inc.
Crown Remodeling, LLC
Crux Roadboardz Graphics
Dan Druffel Inc.
Dave Donnett
Davey Landscape Services
Dawn Management
DEI Management Co.
Denizen Management
Droste Properties
EasyPro Property Services LLC
Ebcon, Inc.
Ellsworth Realty Group, LLC
Energy Alliances, Inc.
Episcopal Retirement Homes
Experimental Holdings
Fath Properties
Feazel Inc
Feldkamp Enterprises, Inc.
Ferguson Enterprise
First Financial Bank
Flaherty & Collins Properties
Fortis College-Cincinnati
Friedman Mgmt Co.
Fruth Property Management
18
NOVEMBER 2015 
GE Appliances
Golden Avenue LLC
Great Delhi Apartments LLC
Griffin Properties LLC
Grt Lks Ldry Commercial Sales, Inc.
Harkavy Realty
Hays & Sons Complete Restoration
HB Apartments LLC
HD Supply Facilities Maintenance
Helio Property Management
Heritage Hill Property Management
Herman & Kittle
HHP Investments
Hills Communities
Hilsinger Management Company
Hivernan Realty Group LLC
HKC Roofing & Construction, LLC
Holt Construction Group
HORAN
Housing Services Group
HPS Schonox
Hunley Painting
Ice Masters LLC
Indatus
Indian Lookout Apartments
Investment Property Advisors
J Christmas LLC
J Schrimpf Company
J&K Carpet Care
James Blathers
Jascres Management Inc
John I Painting
Joseph Enterprises
JP Flooring
JRK Residential
K L New Construction Inc
KAAPS, LLC
Kan-do Remodeling
Katz, Greenberger & Norton
KEIDEL
Kennedys Landing LTD
Kerrigan Roofing & Restoration
KeyTrak
Kinker-Eveleigh Company, Inc.
KJL Properties, LLC
Larry’s Lock-Safe
LeaseLabs
LeaseTerm Solutions
Legacy Management
Linkology
LJF Management
Lookout Woods Apartments
LuLu Properties
Lynn & Hart LLC
M & C Properties
M & K Apartments
M2 Property Management:Woods of Turpin
Main Street Enterprises LLC
Marcus and Millichap
Matrix Capital Partners
Menards
Miami Products and Chemical Company
Miamiview Apartments Co. LLC
Millennium Business Systems
Moen Inc.
Monitor Closely
Morgan Management
MV Communities
Neace Lukens Real Estate Group
Nexus P.M. LLC
North Street Properties
Oberer Management Services
O’Brien Pools
On-Site
Original Luster Investments, LLC
Origo LLC
Orleans Development
Outdoor Furniture Restoration
P.E. Land Company, LLC
Panorama Apartments
Paradrome Square
Patriot Roofing Company Inc
Pecon Properties
PEDCOR Management Corporation
Penklor Realty
Pfeiffer Enterprises
Pine Lake Apartments
Pinnacle Paving and Sealing, Inc.
PK Management LLC
Plainfield Development
PLK Communities
Powell Garden Apartments
PPG Architectural Coatings
Premier Real Estate Mgmt LLC
Pro Maintenance Group LLC
Prodigy Properties
Property Solutions
ProSource, Total
Pro-Touch Restoration
Providence Management Co.
R.G. McGraw Insurance Agency, Inc.
Rader Property Group, LLC
Ray Brown Properties
Real Estate Solutions Team LLC
Recreations Outlet
Remarkable Property Management
Rentdebt Automated Collections LLC
Rentometer, Inc.
Rep Realty, LLC
Republic Services
Resource Res Williamsburg Apartments
Ridge Management Services, Inc.
Rock Management
Royal Finish, Inc.
Ruh Property Management, LLC
Scherzinger Termite
Schneider’s Lawn Care
Schottenstein Real Estate Group
Scotts Lawn Service
Select Pest Control
SERVPRO of Northwest Cinti
Shelter Concepts Management Corporation
Sherwin Williams
Shirden’s Carpet Cleaning Service
Signworks
Sims-Lohman
Snowball Pest Control
Stafford Apartments
Stanley Steemer
Stars N. Stripes Asphalt Maintenance
Stoneridge Properties LTD
Strauss Troy
Super Shine, Inc.
SVN-Ricore Invmnt Mgmt Inc.
TCB Cinti Multifamily Portfolio
The Brickman Group
The Morris Investment Company
Toohey Properties
Towne Properties
Upscale Furniture LLC
Uptown Rental Properties, LLC
Vandalia Blacktop
Venture Property Management
Village Green Management
VM Integrated
Wallick Communities
Wes1llc
Williams Asset Management
Wiseway
Wm. Zalla Construction Co. Inc.
WW Realty
Wynbrook Properties
YWCA of Hamilton, Ohio
ASSOCIATE SPOTLIGHT
TWO MEN AND A TRUCK: MOVERS WHO CARE
We at Two Men And A Truck
know moving is one of the most challenging times in a person’s life. As a
franchise manager of the home and
business moving company Two Men
And A Truck, I see people every day
dealing with stress. That’s why my
staff and I work hard to make the process as smooth and simple as possible
for our customers.
We have a very clear mission: to
continuously strive to exceed our customer’s expectations. We work to treat
you and your possessions how we’d
like our grandmothers to be treated with care and respect.
We work with you to meet any needs for your home or business move. Our services range from partial to complete packing
and unpacking; moving a single item to an entire location; and
pick up and deliveries.
We also offer:
• A trained, professional, uniformed team
• Courteous movers and staff
• Boxes and packing supplies
• Packing and unpacking services
• Competitive pricing
• Free estimates
• Insured and bonded services
• Clean equipment
• Evening and Saturday moves
If you have any questions about
our company or our services, please
call us at 513 245-1900 or go to twomenandatruckcincinnatimovers.com
We welcome the opportunity to discuss how we can assist you
with your move.
MORE LEADS. MORE LEASES.
RIGHT FROM THE START.
PARTNER WITH CORT AND START WORKING SMARTER.
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APARTMENT ADVANTAGE 19
NEWS FROM OUR MEMBERS
VIP WASTE OWNERS RECEIVE ALUMNA OF THE YEAR
AWARDS
The Cedarville University Alumni Association presented its
five highest awards to alumni during the Legacy Dinner on homecoming weekend. The awards include Alumna of the Year, Young
Alumnus of the Year, Honorary Alumnus of the Year, Distinguished
Service Award, and Distinguished Educator Award. The ceremony
was held in Doden Field House on Friday, October 2, 2015.
“Cedarville University is blessed with a wonderful network
of alumni, who are spread throughout the world living out their
calling strategically for the kingdom of God,” said Thomas White,
president of Cedarville University. “We are proud to honor these
alumni award winners and their lives of faithfulness ‘for the Word
of God and the Testimony of Jesus Christ.’”
Two graduates will share the Young Alumnus of the Year
honor. Jesse Lear and Travis Smith, both members of the class
of 2009, co-founded V.I.P. Waste Services in 2010. The company
provides doorstep trash and recycling pickup to more than 30,000
apartments each week. Awards include Young Entrepreneur of
the Year in 2014 by the U.S. Small Business Association and the
Empact100 award at the United Nations.
ABOUT JESSE LEAR
As a business student at Cedarville, Jesse Lear dreamed of
becoming an entrepreneur directly after graduation. Following
graduation, he moved back with his parents and began plans to
start a business. When his money ran out before his business took
off, he moved to Columbus and sold cable TV service door-todoor. During that time, he and his co-worker and roommate, Travis
Smith – also a Cedarville graduate, noticed a need for a trash service that would pick up trash from apartment renters. After investigating the possibilities, Jesse and Travis began V.I.P. Waste, which
gathers and disposes of waste and recycling in apartment communities. In 2014, V.I.P. Waste was named one of the Top 30 Startups
to Watch.
With the support of his parents and two sisters, Jesse has been
awarded the Young Entrepreneur of the Year 2014 by the U.S.
Small Business Association, as well as being given an Empact100
award by the United Nations as one of the top 100 companies in
the U.S. run by entrepreneurs younger than 35. He has also been
mentioned in Time, Success, Entrepreneur, and other publications.
ABOUT TRAVIS SMITH
When Young Alumnus of the Year Travis Smith recalls his
time at Cedarville University, he remembers the relationships that
God used to change him. He also remembers how during his senior year indoor track season he entered the national meet ranked
No. 1. A devastating blow for him during this track meet humbled
him and taught him three lessons that he continues to benefit from
today: 1. Visualize what you want. 2. Talent is never enough. 3.
Pride is your enemy. After that experience, he began sharing his
experience with his classmate Jesse Lear. Jesse told him about how
he placed goals for himself to work toward, keeping pictures of
the things he wanted. Travis began doing the same thing. He also
started taking his classes and training seriously.
Since graduating from Cedarville University, Travis started
V.I.P. Waste with Jesse Lear ’09 when they realized the hassle that
apartment renters experienced when taking trash to the dumpster
in Ohio winters. V.I.P. Waste now employs more than 30 people in
three states and four cities by providing doorstep trash and recycling pickup service in more than 30,000 apartments and households each week.
Travis is also a member of the Cedarville University School
of Business Advisory Board, Co-Chairman of the Columbus
Apartment Association, Member of the Greater CincinnatiNorthern Kentucky Apartment Association Associate Council,
Council Member of Fellowship of Christian Athletes (Central
Ohio Branch) Summer Camp Advisory Council, and a volunteer
in the children’s ministry at Rock City Church of Columbus, Ohio.
Travis references Philippians 3:13 and advises students that “many
times what you perceive as a great weakness is actually a great
strength. Only when you know your weaknesses can you mitigate
them, so be honest with yourself enough to know them and always
strive to find ways to use them to your advantage.”
OCTOBER GENERAL
MEMBERSHIP MEETING
ANNUAL ELECTIONS
Tuesday, October 20, 2015
20
NOVEMBER 2015 
OHIO APARTMENT
ASSOCIATION (OAA)
LEGISLATIVE DAY
THE INDUSTRY DEFENSE
FUND EXPLAINED
Your presence is requested at the Ohio Apartment
Association (OAA) Legislative Day on Tuesday, December 8,
2015, at the Ohio Statehouse Atrium.
Ohio Apartment Association members from your district
will be in attendance and look forward to discussing issues facing multifamily housing in Ohio. OAA represents the ownership of management for more than 500,000 units of rental housing throughout the state of Ohio, most of which are Ohio-based
businesses.
To register with the Columbus Apartment Association
(CAA), email [email protected] or call 614 488-2115.
SCHEDULE OF EVENTS
Legislative Panel
Briefing for Visits
Legislative Meeting
Lunch
Legislative Visits
9:00 am to 10:00 am
10:15 am to 10:30 am
10:30 am to 12:00 pm
11:00 am to 1:00 pm
1:00 pm to 5:00 pm
Over the past six years the Greater Cincinnati Northern Kentucky
Apartment Association (GCNKAA) has spent over $100,000 in legal fees defending members from further encroachment of the various government entities into their business affairs and pocketbooks.
Beginning in 2008 when the City of Cincinnati initiated the Chronic
Nuisance Ordinance to reduce 911 calls from multifamily dwellings
by making the managers of those communities criminally liable,
along with multiple onerous stipulations through the current situation
of Campbell County, Kentucky, raising fees to $45 per unit rather
than per property to balance their budget, the legislative budget has
taken heavy blows.
On the list found on page 18, you will find our members who
have made a generous investment toward this fund. We cannot thank
you enough. When it comes time to renew your dues, please consider
including the $50 contribution to the Industry Defense fund. It is
through the cooperation of all of our members who help with financing this fund that the GCNKAA can act on behalf of the membership.
Again, thank you to all the current contributors. To those who have
not yet participated, we ask for your help now.
Fore more information on the Industry Defense Fund contact
Charles Tassell or Viann Goins at the association office at 513 4078612.
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APARTMENT ADVANTAGE 21
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2016 NAA EDUCATION CONFERENCE & EXPOSITION
GET READY TO LEARN WHAT’S NEW AND NOW IN
TODAY’S APARTMENT MARKET.
For the first time, the 2016 NAA Education Conference
& Exposition will be held in San Francisco, and we can’t wait
to make the City by the Bay our home. We’re certain that San
Francisco’s unique energy and welcoming spirit will infuse every
aspect of the event, spurring networking and learning opportunities and making our gathering more worthwhile than ever before.
The location and content of the 2016 NAA Education
Conference & Exposition continue to evolve and advance—and
so do the advantages of attending. Get ready to:
• Join more than 9,200 apartment housing industry professionals in an exciting, collaborative environment.
• Gain inspiration and motivation from three general sessions
featuring top-name keynote speakers, along with 65 education sessions.
• Discover the latest products and services at the NAA
Exposition, with exhibits from more than 450 suppliers.
Registration is open for the 2016 NAA Education Conference
& Exposition, June 15-18, Moscone Convention Center, San
Francisco. If you’re looking for the best in apartment housing,
then San Francisco is your home base. Register before February 5
New Construction
Redevelopment
Exteriors
and save $375! Bring a group and save even more. Click here for
more details.
EXPERIENCE SAN FRANCISCO
There are many reasons why we have chosen to host the 2016
NAA Education Conference & Exposition in San Francisco. Here
are just a few of the most important, to you, our valued attendee:
• One of the nicest things about visiting San Francisco is that,
although the city is “big” in terms of attractions and amenities, it is geographically small – only 49 square miles.
Consequently, it is very easy to see and do a great many things
in a short period of time.
• The Golden Gate Bridge, the most famous bridge in the world,
manages to impress even the most experienced travelers with
its stunning 1.7-mile span. Approximately 120,000 automobiles drive across it every day. A pedestrian walkway allows
the crossing on foot. The Golden Gate Bridge is said to be one
of the most photographed things on Earth.
• Nightlife in San Francisco is a constantly changing scene.
The “hottest” clubs currently are in the South of Market and
Mission districts, with live and recorded rock and Latin music. Jazz, blues, swing and “oldies” music can be found all
over town.
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APARTMENT ADVANTAGE 23
CHEER OUR MAINTENANCE TECHS
ONTO VICTORY!
NOVEMBER GENERAL MEMBERSHIP MEETING
Join NAA, HD Supply and the Greater Cincinnati
Northern Kentucky Apartment Association to
cheer on our maintenance technicians as they
compete for the chance to match their skills
against industry peers across the country.
Timed Events Include:
•AO Smith Water Heater Installation
•CFG Faucet Installation
•Fluidmaster Duo Flush Toilet Conversion
•Frigidaire Icemaker Installation
•Kidde Fire & Carbon Monoxide Safety Installation
•Kwikset Key Control Deadbolt Test
•Seasons Ceiling Fan Installation
•Motorola Race Car Competition
$35
Per
Person*
WHAT’S INCLUDED PER PERSON
• Admission to November General Membership Dinner Meeting featuring
Maintenance Mania
• Free Food
• Two Drink Tickets
• $5 Dave & Buster’s Game Card
*Children welcome. Kids under 16 are free but do not
receive a Dave & Buster’s Game Card. Game Cards available for
separate purchase at D&Bs.
THURSDAY, NOVEMBER 19, 2015
DAVE & BUSTER’S
11775 COMMONS DRIVE
NETWORKING AT 5:30 PM
REGISTRATION INFORMATION
PAYMENT REGISTRATION
Company:
_____Bill Me (includes $5 Invoice Fee)
_____Payment Enclosed
_____Charge The Credit Card Listed Below
Community:
Card Holder Name: _______________________________
Name:
Email:
Greater Cincinnati Northern Kentucky Apartment Association
Kenwood Executive Center
7265 Kenwood Rd. Ste. 100 Cincinnati, OH 45236
P: 513 407-8612 F: 513 407-7868 [email protected]
24
-
NOVEMBER 2015 
Account Number:_________________________________
Expiration Date:________ Zip Code of Card Holder:_____
Security Code on back of card:______________________
Signature:______________________________________
The Apartment Association
Outreach, Inc.
A 501(c)(3)
Charitable Organization
LETTER FROM THE PRESIDENT
By Donna Renner, Fath Properties, Outreach President
Our Outreach scholarship recipients
were recognized at the October General
Membership dinner meeting on Tuesday
October 20. There were four National
Apartment Leasing Professional (NALP)
scholarships and one Certified Apartment
Maintenance Technician (CAMT). These
students have completed their candidacy
and will receive their designation on completion of a comprehensive exam. Those
Donna Renner
receiving the NALP scholarships are:
Erin Johnson and Donald Lovitt with BRG
Apartments, Leah Daria with Shelter Concepts and Courtney
Murphy with napCincinnati. Gary Whittle with BRG Apartments
received the CAMT scholarship.
Applications are now online or available by clicking here to
download the document. Please fax or email the completed form
with the reference letter to Viann at 513/407.7868 or viann@
gcnkaa.org. We have budgeted for at least two scholarships for
each of the designation programs offered.
Plan to attend the Holiday Cheers Party and Benefit sponsored
by the GCNKAA Associate Council on Thursday, December 10
at 5:30 p.m. The money raised through the Benefit is designated
for the Rent Assistance Program. Contact Viann at the Apartment
Association with any questions you have about the program and
our five service partners.
Coming soon is a new, more versatile and useable website.
You will be able to find and download applications and referral
forms more efficiently along with more pictures and links to all
events. Once again, thank you for your support of the Apartment
Association Outreach.
PLAN AHEAD FOR 2016:
Cincinnati Coin Laundry 5K for Outreach, Saturday, April 2,
2016, 9:00 a.m. at Friendship Park
Night Out for Outreach, Newport Aquarium, Saturday,
September 17, 2016, 7:00 p.m.
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than clear stopped up drains.
Sure, we still clear drains, but Roto-Rooter
also provides complete repair and replacement
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Sewer and drain cleaning
High-velocity water jetting
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Video camera line inspection
Full service plumbing repairs and replacement
Backflow testing and repairs
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APARTMENT ADVANTAGE 25
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NOVEMBER 2015 
APARTMENT ADVANTAGE 27
Trend Setting
This heading contains information on
Management & Leasing.
5 STEPS TO PREPARE APARTMENT COMMUNITIES FOR WINTER
Reprinted courtesy of naahq.org
Don’t let wintry
weather surprise you.
Put a preventive maintenance plan in place to
deal with colder temperatures, slippery ice
and mounds of snow.
Even areas that
are used to dealing
with winter weather,
such as Boston, were
surprised by the magnitude of what last
winter had to offer.
The Old Farmer’s
Almanac is predicting
an equally frigid winter this year, complete with temperatures below average and snow,
so apartment-community owners and managers definitely need
to plan ahead. Jim Dormandy, maintenance director for Dolben,
shared his winter maintenance best practices for preparing the
properties he manages.
1. SECURE VENDORS.
September and October are ideal times to touch base with
vendors about supplies and services. This includes products such
as salt for sidewalks, as well as services such as water remediation,
snow removal and plumbing.
“Make sure they’re up to speed and they have all of the property contact information, and they have everything up to date,
as far as who they would need to call and who would be calling
them,” Dormandy recommends.
Another tip apartment community owners and managers may
consider requesting is a priority agreement, in which their business
will take precedence (e.g., “We guarantee we’ll be there within
two hours” noted in the contract) over other properties during an
emergency.
2. TAKE INVENTORY OF EQUIPMENT AND UTILITIES.
There should be a record of what is available (e.g., shovels,
snow blower), and any equipment that may be used during the
season should be tested to make sure it works.
“The last thing you want to do on that first snowstorm is walk
into the shop and then forget that you had broken two of the shovels in the last storm and that the spreader spring had broken off,”
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Dormandy stated.
Testing water heaters throughout the community is also important, to see whether heat tape or a replacement is needed.
“A lot of times, you could turn one of those on and say, ‘Oh,
I hear it. That’s fantastic.’ That doesn’t necessarily mean that the
coils have energized and that it’s actually blowing out heat,” he
added.
3. CLEAN ALL CATCH BASINS, STORM DRAINS AND
ROOF DRAINS.
This should be done throughout fall, until leaves stop dropping. The important thing is to make sure there is nothing clogging
these drainage areas when snow hits.
“The last thing you want is 2 feet of snow all over the property and 50 percent of your storm-water management system is
clogged,” Dormandy explains, as it can create additional water issues and damage across the property.
Be sure to check drains again in the spring to prevent damage
during spring showers.
4. SPREAD RESOURCES ACROSS PROPERTIES.
For owners and managers with multiple properties, communication is key to avoid product shortages, especially when deliveries may be delayed because of high demand (like the need for salt
last winter).
“If one property is sitting on three or four pallets [of salt],
and another property is down to their last bag, we have our guys
communicating with each other and saying ‘OK, let’s supplement
this property until their delivery comes,’” Dormandy explained.
“And then, once that delivery would come, we would replenish
that property that did have the surplus.”
5. SHARE LEARNING EXPERIENCES WITH OTHERS.
Dormandy distinctly remembers an incident early in his career: He neglected to properly winterize his community’s irrigation system.
I learned the hard way in the spring, when I had to replace
all sorts of heads and lines and everything else underground,” he
recalled.
Now, he makes sure to use an air compressor to blow out all
of the water in the lines and inspects everything thoroughly before
winter weather hits. And he shares these cautionary tales regularly
to help younger technicians and others in the industry avoid the
same types of mistakes.
“You just hope that they retain it, and that they pass it on to
their technicians or other techs or supers in the industry, because
that’s the only way we’re all going to learn, is, unfortunately, by
our mistakes and making sure they don’t happen a second time,”
he noted.
Preventive maintenance programs may differ between properties as well, so customize schedules as needed. Dolben provides
weekly, monthly, semiannual and annual checklists to help its
maintenance teams catch any potential problems. Staff should also
attach receipts for services performed by outside vendors, to show
that a task has been completed.
SPARK AN IDEA
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IN THE APARTMENT ADVANTAGE
CONTACT PATTY BRAUN FOR MORE INFORMATION
513 407-8612 | [email protected] | WWW.GCNKAA.ORG
The Perfect Combination
APARTMENT ADVANTAGE 29
E-COMMERCE CHALLENGES APARTMENT OPERATIONS WITH
EXCESS PACKAGES
Digested from “Web-Shopping Deluge Boxes in Landlords”The Wall St. Journal
Tracking a package requires roughly 10 minutes of employee
time. And after managing approximately a million packages in
2014 — with a 50 percent increase expected for 2015, thanks to
the popularity of online shopping — Camden Property Trust this
summer fully implemented its new policy of refusing to accept
packages at any of its 169 properties.
“Package-gate,” as Camden President Keith Oden referred to
the situation, would have cost the company an estimated $3.3 million in lost productivity, based on time required and average wages. Previously, residents would rush in to pick up packages right
as the office was closing or before it opened. Now they will have
to travel to a nearby post office or carrier center or have purchases
shipped elsewhere such as workplaces.
This process has some residents irate, as they view package
acceptance as an essential amenity. One resident equated cancellation of the service to refusing to perform maintenance, and another noted the burden now placed on residents to travel to another
location. Although it may cut costs for the company upfront, it
may lead to a greater revenue hit if enough residents decide not
to renew their leases and to look for new apartment homes with
friendlier package policies.
Other apartment communities are attempting to rectify the
package situation with less drastic measures. Examples include
providing residents with secured access to storage facilities or requesting permission for staff to drop off packages in their apartment homes. Some are also placing weight restrictions to limit
what types of parcels can be delivered to cut down on space required to store them.
Landlords have more power to impose restrictions these days,
with low vacancy rates giving tenants fewer options. But analysts
noted that with a surge in new apartment supply in the pipeline,
especially in higher-end markets, landlords who refuse packagedelivery services run the risk of alienating tenants as the market
slows.
Camden’s new policy is more extreme than any of the other
large apartment operators, said Dave Bragg, an analyst at investment-research firm Green Street Advisors. But, he said, “It’s
consistent with the sense of frustration that we’ve picked up from
apartment operators.”
Lisa Malin, a community manager at Camden Deerfield, a
292-unit garden apartment project in Alpharetta, Ga., owned by
Camden Property Trust, said the volume of packages the building
received last year “overwhelmed our lives.” Residents would rush
in to get packages just as the management office was closing or
came knocking on the glass early in the morning, before it opened,
she said.
But all apartment communities will be watching to see how
successful Camden’s policy is and if it could work for their own
operations.
Mr. Oden of Camden Property Trust said most of the uproar is
coming from a small percentage of residents who are heavy online
shoppers or run businesses out of their homes that require them to
receive packages daily. Still, “I’m not going to say that we didn’t
catch a few arrows in the back,” he said.
See more at: http://www.naahq.org/read/industry-insider/10-27-2015/apartment-operations-challenges-package-delivery?utm_source=naa&utm_medium=email&utm_
campaign=industryinsider#sthash.ppXESZX8.dpuf
Upcoming Events
EVENTS FOR 2015
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©2015 RentPath, LLC. All rights reserved. All photos, videos, text and other content are the property of RentPath, LLC.
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Commercial & Industrial Energy Supply
energyalliances.com
integrysenergy.com
Energy Alliances, Inc.
Locally Owned Since 1985
We have been managing energy costs for clients in southern Ohio for over 25 years,
and we can help manage your costs too! We can guide you in making the best decisions for your community,
business or organization.
513-794-5555
800-735-0359
Greater Cincinnati & Northern Kentucky Apartment Association Member since 1986