tanga urban water supply and sewerage authority
Transcription
tanga urban water supply and sewerage authority
TANGA URBAN WATER SUPPLY AND SEWERAGE AUTHORITY STAFF REGULATIONS Definitions of Terms A. TITLE : These Regulations shall be known as Staff Regulations for the Tanga Urban Water Supply and Sewerage Authority B. APPLICATION : The Regulations shall apply to all employees of the Tanga Urban Water Supply and Sewerage authority except where their terms of employment have been varied by individual contracts. C. INTERPRETATIONS In these Regulations unless the contests otherwise required: ● Authority : Means Tanga Urban Water Supply and Sewerage Authority. ● Board : Means the Board of Directors of the Tanga Urban Water Supply and Sewerage Authority ● Chairman : Means the Chairman of the Board of Directors of the Tanga Urban Water Supply and Sewerage Authority ● Managing Director : Means the Chief Executive of the Authority ● Medical Officer : Means a medical practitioner duly registered according to the written laws of Tanzania and approved by the Authority. ● Employer : Means the Tanga Urban Water Supply and Sewerage Authority ● Employee : Means any person employed by the Tanga Urban Water Supply and Sewerage Authority. ● Employee : Means any person employed by the Tanga Urban Water Supply and Sewerage Authority. ● Husband : Means one man to whom one woman is married legally. ● Wife : Means one wife of an employee not withstanding the fact that an employee may be permitted by law, customs or religion to have more than one wife. ● Child : Means an unmarried child, a child born out of wedlock, a step child, a legally adopted child or a child of a deceased near relative, who is not more the eighteen years of age and is wholly maintained by the employee. Also includes a child of any age who because of infirmity is unable to earn a living and is therefore wholly maintained by the employee. ● Family : Means an employee and his or her spouse and if any, the child / children of such employee. ● Domicile : Means a place in Tanzania where an employee was born or a place in Tanzania where an employee has made his/her permanent home as declared in the personal particulars form and in the employment contract. ● Promotion : Means an appointment of an employee to a higher grade/position. ● Written Laws : Means Tanzanian Ordinances/Acts of the Parliament/National Assembly/Presidential orders and Bye Laws. ● Directives : Means the policy decisions issued by the Board of Directors of the Tanga Urban Water Supply and Sewerage Authority from time to time. ● Regulations : Means the Staff Regulations of the Tanga Urban Water Supply and Sewerage Authority ● Management Team : Means the Managing Director together with Departmental Heads ● Appointments Committee : Means the Appointments and Disciplinary Committee of the Tanga Urban Water Supply and Sewerage Authority. ● Salary : Means the basic salary or wage of an employee. ● Man : Means masculine gender: famine gender or male. ● Permanent Secretary : Means the Permanent Secretary of the Ministry responsible for Water ● Minister : ● Labour Laws : Means the Minister responsible for the Ministry of Water Means the Employment and Labour Relations Act No. 6 of 2004 and the Labour Institutions Act No. 7 of 2004 and such other Acts which may, from time to time, be enacted for the purpose of regulating the relationship between the employer and employee. 1.0 2.0 APPLICATION AND AMENDMENTS 1.1 These regulations shall apply to all staff of the Authority with effect from First day of the month of July year Nineteen Ninety Nine. The day-to-day administration and interpretation of these regulations shall vest upon the management of the Authority. Acceptance of an officer of appointment in the Authority shall be deemed to include acceptance of the provisions of these regulations. 1.2 Where the application of any provisions of these regulations are in any way, at variance with the terms and spirit of any written law of the country, the written law shall be followed. 1.3 These regulations shall be reviewed from time to time in the light of changes and experience of the Authority. The Board of Directors shall authorize every amendment of the regulations. PERSONNEL AND ADMINISTRATION SECTION 2.1 The Tanga Urban Water Supply and Sewerage Authority shall have a Human Resources Section for the purpose of recruitment, remuneration, development, motivation and retaining of qualified, responsible, loyal and disciplined staff of the Authority at the same discharging efficiently and effectively administrative activities. 2.2 The Human Resources Section shall discharge the following services: 2.2.1 Recruiting and hiring of staff 2.2.2 Determining employment and working conditions 2.2.3 Determining compensation and compensation methods 2.2.4 Establishing career and promotion schemes 2.2.5 Establishing of welfare services and social security benefits 2.2.6 Developing staff though education and training programmes 2.2.7 Establishing and applying methods of consultation, negotiation and settling of disputes between the Authority and the employees or their representative(s). 2.2.8 Manpower Planning 3.0 2.3 The Section shall be headed by a qualified and experienced Human Resources Officer or his/her Assistant with the same or immediate lower qualification and a wide experience in human resources management. 2.4 Being in charge of human resource, it shall be aware of its role as an agent of change in the Authority, constantly prepared to revise and reform its activities in order to meet new requirements of organizational change and developments and Laws of the country. CATEGORIES OF SERVICE CNTRACTS The Authority shall have four categories of service: 3.1 Unspecified Time Contracts: 3.1.1 Appointments of staff to unspecified time contracts in the Authority shall be made in accordance with the establishment shown in the recurrent estimates. 3.1.2 Persons filling these posts can be expected to make full career in the service of the Authority, dully fulfilling the requirements in their agreed and mutually signed performance contracts until the normal age of retirement. 3.2 Specified Time Contracts: 3.2.1 Specified Time Contract posts shall normally be offered to persons who are not expected or do not wish to make a full career in the service of the Authority and whose services are required on a purely temporary basis. 3.2.2 Such appointments shall normally be for a minimum period of one / two years renewable by mutual agreements upon satisfactory fulfillment of the previous performance agreement. 3.3 Task / Piece Work Contracts: 3.3.1 Task / Piece Work contracts shall be offered to vocation and other individuals on daily contract rates, with the object of being engaged to perform specific tasks, the end of which is not accurately foreseeable. 3.3.2 This type of staff shall be employed by negotiation on oral agreement which will be summarized in a letter form setting out the main terms and conditions of service 3.3.3 Persons who are engaged in such a contract are paid their wages at the end of each working day. Their services may be terminated at the end of any day without notice. 4.0 5.0 6.0 SEVERANCE ALLOWANCE 4.1 Severance allowance shall be paid employment contract is terminated. to employees whose 4.2 The allowance shall be calculated at the rate of the employee’s salary of seven (7) days for every completed twelve (12) months service for a maximum of ten (10) years. 4.3 No severance allowance shall be paid if termination is fair on misconduct or if termination is on retrenchment or incapacity or incompatibility and employee unreasonably refuses to accept alternative employment with the same employer or another employer. APPOINTMENTS LIMITATION 4.1 No appointments shall be made for which no provision as been made in the approved estimates of the Authority. 4.2 No increase in the number of posts shall be made above the authorized establishment as shown in the approved estimates, without prior approval of the Board. ADVERTISEMENT OF POSTS The Managing Director of the Authority shall normally advertise vacancies those in the Assistant cadre level and above in the local or regional media. However, the Managing Director, may at his discretion, dispense with the advertisement if he considers the vacant post may be filled by internal promotion. 7.0 POWERS OF THE APPOINTING AUTHORITIES The appointing authorities shall have the following powers:- 8.0 7.1 7.2 To make appointment or promotion or transfer of an employee; To confirm the appointment of an employee appointed on probation; 7.3 To extend the probationary period of an employee appointed on probation; 7.4 To terminate the appointment of an employee under the provisions of these regulations; 7.5 To discipline an employee so appointed otherwise than termination of employment. DISQUALIFICATIONS FROM APPOINTMENT TO THE AUTHORITY No person previously convicted of a criminal offence or who had his service terminative in the public interest, from public service, Parastatal Organizations, Private Companies, Non-Governmental Organizations (NGO’S) and Executive Agencies, shall be appointed to any post in the authority. However, convicted persons may be considered for employment after getting a legally recognized clearance. 9.0 OFFER OF APPOINTMENT 9.1 An Unspecified Time Contract Staff 9.1.1 An employee who is selected for appointment on Unspecified Contract terms shall be issued with an Employment Contract Form by the Managing Director setting out conditions of service. 9.1.2 No appointment shall be effective unless the employment contract form has been duly accepted and signed by the employee. 9.1.3 Where an employee has successfully completed his/her period of probation and if the appropriate Appointments and Disciplinary Authority is satisfied with the performance of such employee, such authority shall confirm his/her appointment to Unspecified Contract terms. 9.2 A Specified Contract Staff An employee appointed on specified contract terms shall be required to serve for a specific period. Gratuity and such other benefits as may be specified in the employment contract form shall be paid upon satisfactory completion of the contract. 9.4 A Task / Piece Work Employee No letter of appointment shall be issued. 9.5 Appointment of Specified Time Contract Unspecified Term of Contract Position Staff to 9.5.1 Where the Managing Director is satisfied with the performance of any employee on specified time contract terms who has served on such terms for a period of not less than six months, may recommend to the appropriate Appointment and Disciplinary authority that such employee be offered employment on unspecified time contract terms. 9.5.2 Such employee shall be offered an appointment on unspecified time contract terms in case the Appointment and Disciplinary Authority approve the Managing Director’s recommendation, and a vacancy exists in the post he/she is being recommended for. 10.0 MEDICAL EXAMINATION BEFORE APPOINTMENT 10.1. No person shall be appointed by the Authority unless he/she appointment been examined by a medical officer and has been given a medical certificate. 10.2. All offers of appointment are subject to submission of a certificate of medical examination to the Managing Director. 10.3. Medical examination shall be made only on the grounds of acknowledging and keeping records of the new employee’s medical status before engagement and shall not be meant to discriminations due to such statuses. 11.0 DATE OF FIRST APPOINTMENT Where any person is appointed to the service of the authority from within Tanzania and if he/she is required to assume duty at the place where he/she was recruited, his/her date of appointment shall be the date on which he/she so assumes duty. 11.1 The Appointment and Discipline Authority may decide to promote any employee to any post on trial basis. 11.2 In considering employees for promotion as between employees having the same degree of preference, qualifications and experience, proven merit and suitability for the post in question shall be accorded greater weight than seniority. All other considerations being equal, promotion will be given to the senior most candidate. 11.3 Where an employee is appointed to any post on promotion, the effective date of his/her promotion to the post shall be determined by the Appointing Authority. 11.4 Where an employee is selected by the Appointment and Disciplinary Authority for promotion on trial, the Managing Director shall address to him a letter of promotion on trial basis. 11.5 No employee shall be promoted to any post on trial for a period exceeding six (6) months. 11.6 On the expiration of the period of promotion on trial, and where no adverse report has been received on the employee concerned, the confirmation to the substantive post will be regarded as automatic without any further written notice to the employee. 11.7 In the case of any adverse reports on any employee during the period of promotion on trial, the managing director shall bring to the attention of the Appointment and Disciplinary Authority of such reports one month prior to the completion of the period of promotion on trial and if the Authority is not satisfied with the performance and conduct of the employee, such employee shall be reverted to the post which he/she was holding prior to his/her promotion on trial. 12.0 PERIOD OF PROBATION 12.1 The period of probation for members of staff shall be twelve (12) months. On satisfactory completion of his/he probationary period, the employee shall be confirmed in his/her appointment. The service of an employee whose probationary period has not been satisfactory, may be extended for a further period of three months at the end of which the Appointing Authority shall decided whether or not to employ such employee on permanent terms. 12.2 The Appointing Authority shall be the final authority for deciding upon the termination of probationary appointment. 13.0 CONFIRMATION OF PROBATIONARY EMPLOYEES The Managing Director shall make a recommendation to the Appointing Authority regarding the confirmation of probationary employee one month before the expiry of the probationary period. The Appointing Authority shall be responsible for the confirmation of appointments. The Appointing Authority may, at its discretion, extend the period of probation of an employee as may deem necessary. 14.0 TERMINATION OF PROBATIONARY APPOINTMENTS 14.1 The Appointing Authority shall give notice of at least one month of termination of probationary appointments. 14.2 If the termination is one grounds of inefficiency due to the employee’s negligence or fault, the provisions of the Security of employment Act, 1964 or any other relevant law currently in force, shall be followed. 15.0 TERMINATION OF APPOINTMENT DISCIPLINARY GROUNDS 15.1 ON OTHER THAN Retirement (i) Unspecified time contract appointment shall be tenable upon satisfying performance agreements at more than 3 points upon performance appraisal until an employee reaches the age of fifty five (55) years or any other years established by the statute when retirement is compulsory. An employee may retire voluntarily before the age of fifty (50) years if he/she so wishes, or earlier by resolution of the Board. (ii) The Authority shall treat with tact and care an employee who is about to retire from the services of the Authority. (iii) The employee shall be informed six months in advance about the date of retirement and any actions he/she shall take as preparations for leaving employment. (iv) The retiring employee shall be informed about his/her retirement benefits and he/she shall enjoy these immediately upon retirement. The retirement benefits shall be as approved by the Board of directors and shall include transport assistance to the place of recruitment for the worker, his wife/her husband and four children; luggage transportation of three tons to those earning salary scale C and above and one and half tons to those earning salary scales between A and C. The mode of transport and class of transport shall be as authorized by the Board of Directors and prevailing transport circumstances allowing. (v) The employee shall be subject to an exit interview before leaving employment in order to find how the Authority can assist where possible. (vi) The Authority shall assist the retiring employee with practical problems arising in connection with leaving his/her place of employment. (vii) The Authority shall assist the retiring worker to get his/her pension from social security funds he/she was contributing to before last working day. (viii) On his/her last working day, the employee shall be celebrated and thanked for his/her services by the Managing Director and be given a farewell gift as a token of appreciation for his/her services and a certificate of service. 15.2 Resignation (a) An employee may resign from his/her appointment by following legal requirements and procedures. An employee on permanent terms and on contract terms may resign his/her appointment by giving three month’s notice in writing to the Managing Director, or by paying a onemonth’s salary in lieu of notice. (b) The resignation of an employee holding a responsible position/property shall be effective only after a proper handing over to the Authority has been acknowledged by the Managing Director. (c) The resignation of employees having a liability to the Authority in respect of salary advances/loans or other arrangements shall only be accepted after satisfactory arrangements have been made by such employees for the settlement of amounts due to the Authority. (d) On resignation, the employee shall have full terminal benefits which he/she and the Authority contributed to a respective Social Security fund. 15.3 Completion and Renewal of contract On satisfactory completion of a contract, an employee may leave the service of the authority with all the privileges to which he/she is entitled under the terms of his/her contract. Similarly, the Authority shall be under no obligation to re-employ him/her for any further period. However, whether or not the expiry of his/her contract he/she wishes to be re-engaged for a further period of service, the employee must notify the Managing Director not later than three months before the normal expire of the contract. 15.4 Termination of Appointment Due to Ill-Health (Medical Grounds) 15.4.1 Where the Managing Director is of the opinion that an employee is incapable by reason of any infirmity of mind or body of satisfactorily discharging the functions of his office he may cause the employee to present himself before a Medical Board for a medical examination. 15.4.2 The Medical Board shall proceed to examine the employee and its recommendations shall be submitted to the Board of Directors. The Appointing Authority who shall be guided by such report in deciding whether the employee should be retired on medical grounds or not. 16.0 SENIORITY 16.1 Seniority of First Appointment Seniority between employees in the same grade shall be determined by their dates of first appointment to such grade. Provided that where tow or more persons are appointment on the same date and in the same grade their relative seniority shall determined by the salaries of respective employees and in the event of their salaries also being equal, by their ages. 16.2 Seniority on Confirmed Employees In cases where officers are required t serve a period f probation n first appointment, the seniority of employees in the particular class f grade shall be determined by the date f their confirmation. 16.3 Seniority on Promotion When an employee is promoted to a higher grade, he shall take seniority in the new grade immediately below the last confirmed employee in that grade. In cases where two or more employee selected for promotion on the same date assume duties of the new post on different dates their seniority shall be determined by the respective dates they assume duties of the new post. 17.0 RECRUITMENT 17.1 The Authority shall recruit and hire staff on the basis of qualifications and relevant experience only. 17.2 The Authority’s recruitment procedure shall comprise the following steps: 17.2.1 A job Description detailing job content and skills requirement shall be the basis for recruitment of staff of the Authority. 17.2.2 Qualifications shall be matched against the job description. 17.2.3 Vacant positions shall be advertised giving inter aia concise descriptions f the jobs and required qualifications and experience. 17.2.4 A short-list f applicants shall be drawn up by the Management Team. 17.2.5 Those short-listed shall be interviewed by qualified and experienced persons from within and outside the Authority as may be determined by the appointing authority. 17.2.6 The most qualified, experienced and suitable applicant shall be recommended to the Appointing authority for approval. 17.2.7 A letter of appointment shall be issued in which a probationary period of one year shall be stated and responsibilities, remuneration, rights and privileges shall be outlined. 17.2.8 After a successful probationary period a letter of confirmation shall be issued confirming that the selected candidate is hired on permanent terms. 18.0 JOB DESCRIPTIONS 18.1 The Authority shall have job descriptions for all positions. 18.2. Job descriptions serve the following purposes: 18.2.1 18.3 19.0 18.2.2 Informing new employees about their jobs. 18.2.3 A reference of responsibilities and tasks which constitute a particular job. 18.2.4 Settling issues of demarcation of “who does what”. 18.2.5 Basis for the annual performance appraisal. 18.2.6 Identification of training needs of the job holders. The job description shall be brief and clear. It is not a legal document but a working tool. It shall consist of at least the following information: 18.3.1 18.3.2 18.3.3 18.3.4 18.3.5 18.3.6 18.4 As basis for recruitment of staff. The Job title. The position to whom the job holder is responsible. Subordinates (where applicable) Direct entry and in service qualifications The duties and responsibilities of the job holders. Salary scale and salary ranges The job descriptions shall be reviewed periodically by the Managing Director after obtaining advice of the Heads of Departments. EMPLOYMENT INTERVIEWS 19.1 Interviews shall be carried out before any employment and they shall be conducted in a professional way. 19.2 The short-listed candidates shall be informed well in advance about place, date and time of the interview in order to allow them to prepared themselves adequately. 19.3 An interviewing panel shall be constituted in such a way that a professional and fair interview is ensured. No undue pressure or vested interests shall be allowed to interfere in the interviewing process. The role of each panel member shall be agreed upon before the interview starts. 19.4 The interview panel shall furthermore: 19.4.1 Be familiar with the details of the job. 19.4.2 Be familiar with the information contained in the original application of each candidate. 19.4.3 Ask relevant questions to the nature of the job. 19.4.4 Be polite and encouraging during the interview and make the interviewee feel at ease. 19.4.5 Allow the interviewee adequate time for self expression. 19.4.6 Be interested in the candidate 19.4.7 Not let prejudices or feelings come out too strongly 19.4.8 Be neutral 20.0 21.0 EMPLOYMENT REFERENCES 20.1 The Authority shall ask for references when short-listing applicants for a job and shall be prepared to give references when asked by other employing organizations. 20.2 Reference shall be objective and based on the personal file of the applicant concerned. 20.3 The applicant shall indicate his/her referees in his/her application. The current applicant’s employer shall be one of the referees to be approached for information. 20.4 The referees information shall be kept strictly confidential. NEW EMPLOYEES INDUCTION 21.1 The Authority shall have induction programmes for new employees. 21.2 The main purpose of an induction programme is to enable new employees to function effectively as quickly as possible. 21.3 The new employee shall be made to feel that he/she is welcome and important to the organization and that his/her contribution is necessary for the Authority. 21.4 The induction shall be carried out professionally: 21.4.1 The employee shall first of all be introduced to his/her workplace and the job description shall be explained. 21.4.2 The employee shall be informed about the structure of the Authority and be made to understand the role of his/her particular job in the structure. 21.4.3 The employee shall be informed about his/her remuneration, rights and responsibilities, code of conduct, health and safety matters, regulations etc. 21.4.4 The induction programme shall be implemented through sessions of information and instruction, introductions, visits and through relevant reading materials about the authority activities. 21.5 22.0 The personnel and Administration Section shall design and implement the induction programme in collaboration with the end user section head/unit head. STAFF RETRENCHMENTS 22.1 When staff retrenchments are found necessary the Authority shall follow all aspects of labour laws regarding redundancy and shall have consultation and agreement with TFTU local branch representatives and notification and approval of the Ministry of Labour and Youth Development. 22.2 Fair principles for selecting the staff whose services shall be terminated shall be applied: “Las in first out: may be one such principle, which however, may have to be matched against economic/social and other considerations, from individual situation to another. 22.3 Factors which shall make the Authority to consider declaring retrenchment of staff are: 22.3.1 Poor financial position. 22.3.2 Lack of work to be performed 22.3.3 Loss making situation 22.3.4 Over-staffing 22.3.5 Privatisation of water business. 22.4 The factors that shall be considered when deciding on staff for retrenchments are: 22.4.1 Employees who shall volunteer to be retrenched. 22.4.2 Employees without adequate work for performing. 22.4.3 Employees whose education, professional qualifications and experience are no longer required by the business. 22.5.4 Employees whose activities are no longer required by the Authority due to change of business environment/owners. 22.4.5 Employees whose education and experience are no longer required by the Authority due to change of technology. 22.4.6 Employees whose working tools and equipment’s are wornout/obsolete and Authority is not in financial capability to buy tem. 22.4.7 Recently employed workers who have no adequate job and their absence will not affect the efficiency of the authority. 22.5 The Authority shall pay the following redundancy benefits: 22.5.1 One month salary pay in lieu of notice. 22.5.2 Employer and employees NPF/PPF 22.5.3 One-month salary pay in lieu of an annual leave not taken. 22.5.4 Transport assistance to place of domicile for the worker, his wife/her husband and four children. 22.5.5 Luggage transportation assistance of up to a maximum of three tons. One and half to a employees earning salary scales of 1 to 4 and three tons for employees whose salary scales are from salary scale 5 onwards. 23.0 TRANSFERS OF STAFF 23.1 Transfer of an employee from one post to another (and maybe from one place to another) has human and social implications and, therefore, shall be handled with tact and humanity. 24.0 23.2 Where possible an employee shall be informed at least two months in advance of the transfer. 23.3 The Authority shall provide the following benefits: Transport of all the belongings (b) Per-diem for worker, husband/wife and 4 children for 14 days at rates approved by the Board of Directors from time to time. The children shall be paid half of the daily per diem. 23.4 An employee requesting for transfer may be given the transfer if there is vacancy and shall not be paid transfer benefits. 23.5 No transfer shall be from one Water Authority to another Authority. If it happens the benefiting Authority shall pay transfer benefits which shall include fifty per cent of worker’s salary as disturbance allowance. DEATH 24.1 25.0 (a) On information that an employee has passed away, the Authority shall do the following: 21.1.1 Express condolence to the family of the deceased. 21.1.2 Inform the family of any benefits which they are entitled to from the authority and see to it that the family gets the death benefits quickly. 21.1.3 Provide burial materials: coffin, flowers “sanda”, and condolence cash as approved by the Board from time to time whenever a worker looses by death his wife, her husband and children. Whenever a worker dies the authority shall transport him/her to her domicile place. CAREER DEVELOPMENT 26.0 25.1 The Authority shall develop and offer realistic and attractive career schemes to the employees. 25.2 Employment within the Authority shall be open for any applicant from outside as well as from inside the authority. 25.3 Qualified Authority employees shall be encouraged to apply for jobs higher up on the ladder, when such vacancies arise. 25.4 A clear scheme of service shall be established, revised from time to time and made available o the employees for reference. 25.5 Promotion of staff shall depend on the employee’s qualifications, experience, performance and behavior. The annual performance appraisal shall be the main basis for promotion. 25.6 Fair competition in recruitment of the managing Director, Heads of departments and Heads of Sections shall be the key decisive factor in making a career within the authority. For other cadre of staff it will be on promotion basis unless there is no suitable candidate from within the authority. 25.7 Promotion shall be recommended by the Heads of sections to the Heads of Departments, who will then submit the recommendations to the Managing director and there after where applicable to the Appointing Authority. WORKERS RESPONSIBILITIES 26.1 The Authority shall specify responsibilities of each employee and make them know to the employee. 26.2 The responsibilities shall be written and carefully explained to employees. This shall particularly be done in connection with the induction programme but shall be repeated in other in-house programmes when needed. 26.3 Responsibilities regarding the job to be done shall be as laid down in the job Descriptions of each position. 26.4 Each worker shall have good behavior inside and outside the authority, among which: 26.4.1 Employees shall serve the Authority to the best of their ability. 26.4.2 Employees shall guard and enhance the dignity and the interest of the Authority inside as well as outside the Authority 26.4.3 Employees shall protect the property of the authority in general and property and/or equipments/tools assigned to them in particular. 26.4.4 Employees shall refrain from soliciting and accepting bribe of any form, material or financial in nature, when discharging the Authority’s services. 26.4.5 The individual shall achieve the target output 26.4.6 The employees shall perform their duties with quality perfection. 26.4.7 The employees shall handle customers promptly, efficiently and with courtesy. 26.4.8 Employees shall not involved themselves in illegal water and sewerage connections. 26.4.9 Employees shall be punctual and keep working time. 26.4.10 Employees shall obey instructions from their superiors and adhere to rules, regulations, directives and procedures of the Authority. 28.0 CONFLICT OF INTEREST 28.1 Conflict of interest shall not affect decisions made within the Authority because if personal interests were to be allowed to influence decision-making, it would be detrimental to the authority’s interests. 28.2 When an employee considers that personal interest (financial or other) may be deemed to influence his/her participation in a decision-making process in the authority, he/she shall abstain from participation and ask to be excused. 28.3 Where an employee considers that somebody else’s personal interests (financial or other) may be deemed to influence a person’s participation in a decision-making process, the employee concerned shall report this and propose that the person concerned shall abstain from participation and be excused. 28.4 29.0 When the authority considers that personal interest (financial and other) may influence the decision-making process, it shall require that the employee concerned shall abstain from taking part in the decision process. WORK SCHEDULES 29.1 The Authority shall have well planned work schedules for their employees in order to promote efficiency and effectiveness. 29.2 The employees shall know during what periods of time they shall be required to perform their tasks. 29.3 Normal working time for the employees of the Authority shall be 40 hours a week distributed over the week in a way which best benefits both the Authority and the employees. 29.4 Water business is for 24 hours in a day. Therefore shift work shall be necessary for the staff of the authority. 29.5 All employees shall have to work overtime when the work situation requires them to do so. Managing Director, Heads of Departments, Heads of Sections and Heads of Units are expected to work extra hours to attain their goals. For that purpose they shall be paid responsibility allowance. Other staff working extra hours shall be paid overtime according to the Regulations of Wages and Terms of Employment Ordinance (Cap.300) as follows: “Where any employee other than a casual employee or a domestic employee is during any week employed for the aggregate of working hours exceeding 40 hours, he shall be entitled to be paid, in respect of every hour or part of an hour in excess of such 40 hours, one and half time his hourly wage.” “Where any employee is employed on the statutory weekly rest day or on a public holiday other than Sundays (save where Sunday is the weekly rest day for such employee), he shall be paid in respect of every hour or part of an hour during which he is so employed on such day, two times of his hourly wage in addition to his normal monthly wage.” 30.0 DRESSING DURING OFFICE HOURS 31.0 32.0 30.1 Employees of the Authority shall be dressed according to generally accepted good taste and normal conventions corresponding to their positions. They shall appear at work clean and tidy and in uniform or safety gears for those required to do so. This is for the safety of the employees themselves and for the good image of the Authority. 30.2 The Authority shall provide protective gears and free uniforms to employees whose duties require to have uniforms during working hours. The employees shall not wear sandles, “baibui”, “kanzu”, truck-suits, “msuli”, “jihabu”, “Khanga” etc. during working hours. RETENTION OF EMPLOYEE RECORDS 31.1 The Authority shall keep adequate, accurate and up-to-date records and information about each worker all the time regarding personal details, academic details, professional details, work experience, discipline, remuneration, leave taking, training, performance evaluation and promotions/demotions until after an employee has retired from the Authority. 31.2 The Authority shall keep personal records of an employee whose services have been terminated for a period of ten years. This is necessary for the sake of references. 31.3 When the services of an employee have been terminated, his/her employee record shall then be removed from the active file to the dormant file where it shall be kept. 31.4 The Personnel and Administration Section shall be responsible to keeping personnel records. PERFORMANCE APPRAISAL 32.1 The Authority shall appraise the performance of her employees on a regular basis preferably end of year. This is because it shall provide feed-back to the employee on how well/he she is performing, reveal his/her training needs and may also reveal that redesign of the job tasks may be necessary. 32.2 The type of performance appraisal that shall be used is the open performance appraisal system in order to make the appraisal transparent and give the employee chance to defend /his/he performance to the superior and make the superior be impartial in performance evaluation. 32.3 The performance appraisal interview shall be between the employee and his/her immediate superior and shall be carried out in a frank and friendly discussion on the work and general behaviour of the worker during the past period. 33.0 34.0 32.4 The interviewer shall first stress the good points in the performance of the employee and then discuss the negative points. 32.5 The interview shall last for at least 30 – 60 minutes in order to allow for economic usage of time. No interference shall be allowed during the interview. 32.6 The conclusion of the interview shall relate for future action and be agreed by both sides, evidenced by their signatures. 32.7 The filled in performance appraisal interview document shall be signed and dated both by the employee and the head concerned and shall be retained in the employee’s confidential personal file and copied to the employee for reference at the next performance interview. 32.8 The Personnel and Administration Section shall prepare the appraisal interviews forms, provide the necessary forms to the interviewers and train the managers/officers on how to perform the appraisal interviews. EQUALITY OF TREATMENT 33.1 The human dignity of all employees shall always be promoted and maintained. 33.2 The human resource management is based on recognized human values, of respect, tolerance, equity, equality and democracy. 33.3 There shall be no favoritism or discrimination practiced within the Authority with respect to any employee by reason of position, age, sex race, creed, colour, national origin, political or religious affiliation, or by reason of trade union membership or activity. All employees shall in the above respects be treated equally. REMUNERATION 34.1 The Authority shall have a fair and attractive salary structure in order to recruit, motivate and retain qualified and experienced employees. 34.2 The Authority will never pay unskilled staff less than the minimum wages recommended by the Government. Regarding positions with more responsibility and authority, the Authority shall pay according to the reasonable rate in order to attract best possible staff. 35.0 34.3 Annual increment will be recommended or not recommended in the annual staff performance appraisals. The annual increment shall never be automatic in order to induce efficiency. 34.4 Annual bonus based on achievement of annual profitability and liquidity shall be shared among staff of various grades according to contribution of effort, which cause the Authority to earn the profit. 34.5 The Authority will update and revise the remuneration scheme regularly to meet new requirements and above all to match inflation depending on the capability to pay. SALARIES, WAGES AND INCREMENTS 35.1 Basic Salary Scales The basic salary scales of the staff shall be those approved by the Board from time to time. 35.2 Grading The grading of the various posts together with the normal minimum entry qualifications and the normal promotion requirements to higher posts or grading shall be subject to revision from time to time. 35.3 Entry Points (a) The starting salary of an employee on first appointment shall normally be at the minimum of the salary scale applicable to the post to which the appointment is made. (b) The appropriate Appointing Authority may, however, at its discretion, allow some increments above the minimum having due regard to the employee’s approved professional and/or technical qualifications or experience. 35.4 35.5 Payment of Salaries (a) The salaries of all employees will normally be paid at the end of each month. (b) An employee proceeding on leave may, before departure, be paid salary in advance provided he applies for it. (c) An advance of salary may be granted to a member of staff who applies for it for genuine reasons. Salary on Promotion Employees promoted to a higher salary scale shall enter the new scale at the minimum of that scale, unless he is already drawing a salary higher than the minimum of the new scale in which case he shall receive the salary point in the new scale next higher to his salary as at the date of promotion. 35.6 Increments (a) An increment is an increase of salary of a prescribed amount, which, provided certain conditions are satisfied, shall normally be granted annually to holders of posts on incremental scale of salary until the maximum of the scale is reached. In all cases the primary conditions shall be that the employee has discharged his duties with efficiency, diligence and fidelity during the year concerned, and that his conduct has been satisfactory. When these conditions have not been satisfactory. When these conditions have not been met the Appointing Authority may take the necessary steps to stop, withhold or defer increments. (b) Every employee is entitled to annual increments as shown in the salary scale to which he is appointed, until such time as he reaches the maximum of that scale. (c) An increment or increments may not be granted before the date on which they fall due, but an increment or increments may be backdated. 35.7 Incremental Dates All members of staff shall fall into one of two annual incremental dates: 35.8 (a) an employee whose date of first appointment is between January 1st, and June 30th, shall receive his annual increment on the January 1st of each year. (b) An employee whose date of first appointment is between July 1st and December 31st, shall receive his annual increment on July 1st, of each year. (c) When an employee is promoted to a new post his future incremental date shall remain the same. Compensation for Death or Injury The extent of the liability of the Authority for payment of compensation under certain conditions for an employee’s death or incapacity resulting out of and in the course of his employment with the Authority shall be as prescribed in the Workmen’s Compensation Ordinance, Cap.263. 35.9 Pay Schedules and Changes (a) (b) The Authority shall pay salaries/wages on the following basis: ● Monthly basis for all permanent staff ● Fortnightly basis for part-time staff who opt for such an arrangement ● Daily basis for temporary/casual labour Employees will as early as possible be informed about any change in their regular remuneration and the reasons in order to enable the employee to make necessary arrangements to adjust his/her economy to the new situation (c) 36.0 37.0 Each employee will be informed by a circular letter about the new pay change. The letters shall be copied to the Accounts Section and to the personal file of the employees. PER DIEM 36.1 All employees of the Authority shall be paid per diem when on duty out of the normal workstation in order to cover the cost of being away from home. 36.2 The amount of the per diem shall differ and be related to the grade of the employee. 36.3 The Personnel and Administration Section shall establish and recommend the per dieam rates for various categories of staff for various places and get them approved by the Board of Directors. SAFETY AND HEALTH 37.1 The Authority shall establish and develop working conditions, which ensure that the safety and health of workers are safeguarded. This is in recognition that man’s most valuable possession – life, health, physical integrity, aptitudes, professional skills and human dignity should not be endangered by his/her employment. 37.2 Machinery in workplaces shall be securely guarded according to the Factory’s to the Ordinance. 37.3 Safe use of chemicals shall be applied according to safety procedures relating to chemical. 37.4 Safe practices in the work place shall be adhered to. 37.5 All employees shall observe hygienic conditions in all the Authority’ work places. 37.6 Ergonomic aspects shall always be taken into consideration with regard to the working environment (Ergonomics means the relationship between man and the working environment with the aim of making work as efficient as possible and minimizing fatigue) 37.7 Regular inspection of compliance with rules and regulations of safety and health shall be undertaken by the Personnel and Administration section in collaboration with the Trade Union. An inspection report shall be submitted to the Managing Director. 37.8 38.0 39.0 Safety and Health regulations shall be subject to continuous revision and improvements. REST DAYS AND PUBLIC HOLIDAYS 38.1 All employees shall be entitled to all gazetted public holidays and two rest days per week with full pay in accordance with the Employment Act except in a case of mutual agreement that the employee shall work on such a day. 38.2 The rest days per week shall be on Saturday and Sunday fo the physical and mental well-being of the employees. 38.3 The Personnel and Administration Section shall be responsible for informing the employees about the dates of public holidays and means of compensation for those who are required to work on rest days and public holidays. ANNUAL LEAVE 39.1 All employees shall be entitled to paid annual leave of 28 days a year after having worked continuously for twelve months. 39.2 All employees shall complete an “Application for Leave” form and have the application approved by their heads of units, sections and departments at least a month before the desired leave. 39.3 The approved leave application shall then be forwarded to the Personnel and Administration Section which shall check wither the applicant qualifies for leave or not. 39.4 Where the applicant qualifies, leave shall be granted and the applicant shall be informed accordingly and the leave days shall be registered in his/her personal file. 39.5 Where the applicant does not qualify for leave, he/she shall be informed accordingly. 39.6 Pain annual leave shall be calculated monthly from the date of commencement of duty (probationary period shall be counted). 39.7 Where commencement of duty is before the 15th of the month, full leave shall be creditd. Where commencement of duty is after the 25th of the month, no leave shall be credited for that month. 39.8 In the best interest of the Authority, an employee may at any time be required to take all or part of his/her annual leave. 39.9 Annual leave must be taken during the 12 months in which it is earned or within 6 months thereafter. 39.10 Payment in lieu of leave shall normally not be allowed except at the discretion of the Managing Director and when an employee leaves the services of the authority with terminal 39.11 The Personnel and Administration Section shall be responsible for the administration of leave procedures. 39.12 When there is a concentration of leave applications during a certain period of the year, the Authority shall have entitlement to reschedule the leave in order to enable the Authority to discharge its functions. 39.13 An employee going on leave will be entitled to an amount equal to his/her gross one month salary to cover for a traveling expenses for him/her/husband/wife and maximum of four children. No receipts shall be demanded for leave travel allowance. If the traveling expenses of husband, wife and four children exceed the gross salary, the Water Authority will pay the difference. The traveling mode and respective expenses shall be as approved by the Board from time to time. 40.0 LEAVE OF ABSENCE 40.1 The Authority shall have a positive attitude to applications for genuine unpaid leave of absence. 40.2 The application for leave of absence shall be submitted to the head of section concerned who shall investigate whether the reason for the wanted leave is valid or not. Then the application shall be forwarded to the Head of Department and Head of personnel and Administration Section for further scrutiny and assessment. 40.3 Where the reason for leave of absence is found valid such as attending training, medical grounds etc. and the Authority is able to release the person for the period wanted, the leave shall be granted. 41.0 42.0 40.4 When considering to grant leave of absence, the length of service and quality of performance of the applicant and the impact to the business shall be considered before any decision is taken. 40.5 Leave of absence shall be authorized by the Managing Director only. STUDY LEAVE 41.1 The Authority shall have a positive attitude to applications for paid study leave for professional training that will benefit the Authority. 41.2 An application for paid study leave shall be submitted to the head of unit/section/department concerned who shall investigate the value of the proposed studies to the employee and the organization and the possibility for the organization to release the applicant. The application shall then be sent to the Personnel and Administration Section for further administrative action. 41.3 The length of service and the quality of performance of the applicant shall be considered before decision is made of granting study leave by the Managing Director 41.4 Before a decision is made the Authority shall require a guarantee from the applicant that he/she shall continue to work for the for an agreed period of time after completion of his/her studies. 41.5 In principle paid study leave shall be granted for not more than one year in the country and outside the country. 41.6 Paid study leave shall mean study leave under full pay depending on the financial capability of the Authority. 41.7 The Managing Director after getting recommendations of the head of department concerned and of the Personnel and Administration Section, shall make the final decision of whether to grant study leave or not. STICK LEAVE 42.1 All employees of the Authority shall be entitled to paid sick leave. 42.2 When an employee falls suddenly ill during work, he/she shall report this to his/her immediate superior and be released from work in order to see the approved medical officer after getting a stick sheet. 42.3 When an employee falls suddenly ill at home, he/she shall then immediately visit the approved medical officer and as soon as possible in the circumstances report this to his/her immediate superior. 42.4 If the doctor prescribes that the employee shall report to work, the employee shall do so and provide a certificate from the doctor that the employee has consulted him/her on date indicated. 42.5 The sick sheet shall be handed over to the immediate superior, who shall forward it to the Personnel and Administration Section for filing in the personal file of the employee. 42.6 If the doctor prescribes excused duty, the sick sheet shall be given to the head of unit/section/department concerned and the Personnel and Administration Section for record and necessary action. 42.7 Where the doctor prescribes hospitalization, this shall be reported to the head of unit/section/department and head Personnel and Administration section as soon as possible. 42.8 In all the above cases the certification shall be made by the approved Medical Officer or in case of emergency by any reregistered medical practitioner. 42.9 The employee shall be entitled to certified sick leave on full pay and half pay as provided for in the Regulations of Wages and Terms of Employment Ordinance (CAP.300). (a) Up to three months of continuous illness; he/she shall be paid full wages for each month of illness; (b) The following three months an employee shall be paid half wages for each month of illness; (c) After expiration of three months prescribed in subparagraph (b) above, an employee may be terminated on medicate grounds. 42.10 Absence without approval of the Authority’s doctor entails liability for forfeiture of salary in addition to any other disciplinary action. 42.11 The Authority shall seek the services of a medical Board to determine the employee’s retirement on medical grounds if it becomes clear that the employee cannot report back to work at all. 42.12 The medical documents shall be filed in the confidential personal file of the employee. 43.0 44.0 COMPASSIONATE LEAVE 43.1 The Authority shall grant compassionate leave in case of death of the employee’s immediate registered family member: mother, father, wife, husband, child and any dependant of not more than 18 years. 43.2 Compassionate leave shall be granted by the Personnel and Administration Section after consultation with the relevant employee’s immediate superior and after obtaining objective evidence of occurrence of death. MATERNITY LEAVE 44.1 45.0 A female employee of the authority in respect of whom a medical officer has given a certificate that the is expected to deliver a child, will be entitled to a maternity leave with pay of 84 days in each period of three years which may be taken all at once to any time between the commencement of the seventh month of such pregnancy and the day following the termination of pregnancy by delivery. The period of three years shall be reckoned form the last day of her previous maternity leave. An employee shall in relation to any pregnancy, be deemed to have taken the whole of her maternity leave to which she is entitled under this regulation if she does, in relation to that pregnancy, take the whole or any part of the pre-natal or post-natal maternity leave. An employee shall forfeit the annual leave entitlement for the year she avails herself of maternity leave. If she has already taken such leave she shall forfeit her annual leave for the succeeding year. Maternity leave with full pay may be granted to a female employee within the three year cycle where the first pregnancy has aborted or where a child dies within a year of its birth. SOCIAL SECURITY BENEFITS 45.1 The Authority shall ensure that every employee is a member of a Social Security Organization (NSS/PPF). 45.2 In the case of National Social Security Fund (NSSF), the employer shall contribute 10% and the employee shall contribute 10% of gross salary every month. 45.3 46.0 In the case of Parastatal Pension Fund (PPF), the employer shall contribute 15% and the employee shall contribute 50% of gross salary every month. DISCIPLINE 46.1 46.2 General (a) Every employee shall conduct himself in a manner designed to the interest, good name and well being of his Authority. Any employee failing to conduct himself in such manner through willful acts, omission or negligence may be guilty of misconduct and subject to disciplinary action. (b) Misconduct is any act done without reasonable excuse by an employee of the authority which amounts to a failure to perform in a proper manner any duty impose (c) It is explained for the avoidance of any doubt that the conviction of the Authority’s employee for any offence whatsoever tends to bring the Authority’s service into disrepute. Types of Misconduct It is misconduct for an Authority’s employee to: (i) Be absent from duty without leave or reasonable excuse; (ii) Be insubordinate; use, without consent of the relevant authority, any property or facilities provided for the purpose of the Authority’s service for some purposes not connected with official duties; (iii) Engage in any activity outside official duties which is likely to lead to taking improper advantage of his position in the Authority’s service; (iv) Engage in any gainful occupation outside the Authority service without the consent of the prescribed authority; (v) Act or omission involving moral turpitude e.g. theft, corrupt practices; (vi) Act or omission which tends to bring the Authority into disrepute; 46.3 (vii) Refusal to comply with an order regarding carrying out certain activities; (viii) Failure to perform satisfactorily any duty imposed upon the employee; (ix) Disclosure of embargoed, information of the Authority; (x) Act or omission which is against Authority’s interest; (xi) Inability to perform duties efficiently by reason of the use of alcohol or abuse of drugs; (xii) Negligence occasioning loss to the Authority; (xiii) Gross negligence in the performance of duties; (xiv) Being late for duty; (xv) Absent from work place during working hours without permission; (xvi) Indecent assault or indecently insulting employees and superiors. secrete and confidential Disciplinary Authority Designation Managing Director Heads of Departments Heads of Sections Heads of Units/ Technicians/ Senior Officers Other Staff Salary Ranges 11 10 9 Appointing and Disciplinary Authority Minister for Water Board of Directors Board of Directors 5-8 Appointment and Disciplinary Committee Management Ream 1-4 Not with standing the above provision the power to interdict or suspend any employee from the exercise of the powers and functions of his offices shall rest in the managing director or his appointee properly delegated. 46.4 Interdiction 46.5 (a) If in any case the Managing Director or anyone acting on his behalf, considers that it is in the interest of the Authority that an employee should cease forthwith to exercise the powers and functions of his/her office, he may interdict the employee from the exercise of his powers and functions. Where an employee is interdicted under this regulation, such employee shall be informed of the reasons for such interdiction. And employee who is interdicted shall receive half his salary, until a final decision is made. (b) Where any disciplinary or criminal proceedings have been taken or instituted against an employee under interdiction and such employee is not dismissed or otherwise punished under these regulations, salary withheld shall not be restored to him upon the termination of such proceedings. (c) An employee under interdiction may not leave his/her station without prior permission, in writing of the managing director or head of Department. For the purpose of this regulation ‘salary’ means the basic salary. LOSS OF PRIVILEGES ON DISMISSAL Subject to the provisions of any written law for the time being in force, an employee who is dismissed shall forfeit all rights or claims with regard to leave, passages, terminal benefits (except his/her own contributions to a contributory pension scheme), and other benefits attached to his post. GENERAL PRINCIPLES 1. – (1) The employer and the union enter into this agreement to facilitate co-operative labour relations and to give effect to the parties’ rights and obligations. (2) The employer and the union agree that fair labour relations are essential for the effective functioning of the organisation and for the benefit of the parties to this agreement and all employees. (3) The parties agree that, whilst their interests may differ, they will use their best efforts through discussion, consultation and negotiation to resolve any differences or disputes, which may occur. They agree to deal with each other in good faith in accordance with this agreement, in seeking mutually acceptable solutions to differences or disputes which occur. (4) The parties endorse the principle of freedom of association and recognize the rrith of employees to belong to the union of their choice. No action shall be taken by either party to interfere with these rights. (5) The employer recognizes the right of the union to run its own affairs in accordance with its constitution, and to work for improved conditions of employment for its members. In doing so, the union shall comply with the terms of this agreement and any other agreement between the parties obligations imposed by law. (6) The union recognizes the employer’s rights to manage its business. In doing so, the employer will comply with the provisions of this agreement and any other agreement between the parties obligations imposed by law. (7) the parties undertake not to discriminate on any ground or any other arbitrary ground such as union membership. (8) The parties recognize that it is their common objective to ensure the efficient running and growth of the organisation from which all parties shall benefit. (9) The employer’s management and the union leadership, including union representatives, undertake to encourage their constituencies to act in the following ways:(a) (b) (c) (d) to to to to treat one another with respect and courtesy; act in ways which develop trust; be participative and proactive in responding to challenges; work as partners to develop outcomes which benefit all (10) The union acknowledges its responsibilities to ensure that union members and officials understand and comply with all agreements between the union and the employer. The employer acknowledges its responsibilities to ensure that management also understands and complies with all these agreements. (11) For the purposes of this agreement:(a) “days” means all days excluding Saturdays, Sundays and statutory public holidays. (b) Unless specifically provided otherwise, words shall be interpreted in terms of the Act. RECOGNITION AND REPRESENTATION 2.-(1) For the purposes of this agreement, the “bargaining unit” means employees, other than fixed term contract and casual employees, employed in the following grades/categories – (insert /amend wording if appropriate). (2) The employer recognizes the union as the exclusive bargaining agent of employees within the bargaining unit, provided that the union represents in excess of 50 percentum of employees within the bargaining unit. (3) The parties agree that the number of valid instructions to deduct union dues from employees’ salaries, which are being processed by the employer on the union’s behalf at any time, shall be the sole measure of the union’s representation for the purposes of this agreement. TRADE UNION DUES 3.–(1) A union member may authorize the employer in writing to deduct union subscriptions from his/her salary in terms of the prescribed form. (2) The employer shall pay the union on or before the seventh day of the next month, the aggregate amounts deducted each month. (3) The subscriptions collected by the employer shall be forwarded to the union, together with a monthly schedule reflecting: (a) A list names, in the prescribed form of all members from whose salary the employer has made dictions; (b) Details of the amounts deducted, the employees place of work and period to which the deduction relates; and (c) A list of any employees who have ceased to be contributors since the previous schedule provided, specifying the reasons for the cessation of contributions. (4) Where the union increases its subscriptions or if it wishes to collect additional levies from its members, the employer shall agree to implement provided that the union gives thirty days notice in writing to the employer and to its members, which shall expire prior to the month in which the increase or the levy is to become effective. (5) The employer shall not be responsible for the collection of any arrears of subscriptions unless the arrears are the employer’s fault. (6) A union member may cancel the authorization referred to in sub clause (1), by addressing a written instruction to the employer and the union, subject to thirty days notice. The employer shall forward to the union the next monthly schedule referred to in sub clause (3) and a copy of any cancellation instructions received. ACCESS 4. (1) Union officials shall, subject to any conditions regarding time and place that are reasonable and necessary to safeguard life or property or to prevent undue disruption of work, have access to the employer’s premises to:(a) (b) (c) (d) (e) Recruit members; Communicate with members; Meet members in dealings with the employer; Hold meetings for employees on the premises; Arrange voting in any ballot under the union constitution. (2) The Union shall obtain the consent of management in advance, to hold general meetings with employees at the employer’s premises. Union officials must notify management in advance of their intention to visit the premises. (3) The employer agrees in principle to make reasonable facilities available to the union for the conduct of its business. The detail of these arrangements shall be discussed between the parties, and any agreements shall be recorded in writing. A notice board shall be provided at the employee’s entrance to the employer’s premises, for the union’s use. RECOGNITION OF THE TRADE UNION REPRESENTATIVES 5. (1) The employer acknowledges the right of union representatives elected in terms of the union’s constitution and in accordance with subclause (2) of this agreement, to represent the interests of union members by performing the functions provided under in Section 62(4) of the Act. (2) All union representatives shall act in a manner that attempts to promote the objectives of this agreement. (3) A union representative shall obtain the consent of a manager, in advance where duties as a union representative will take the representative away from normal work duties. withheld. (4) This consent shall not be unreasonably Subject to the provisions of this agreement, a union representative shall at all times comply with terms and conditions of employment, and shall be subject to the same standards of discipline and performance that are applicable to other employees. ELECTION 6.-(1) Union representatives shall be elected to represent union members at the Employer’s premises in terms of the constituencies set out in annexure A. The union constitution shall govern the nomination, election and term of office of the Union representatives, provided that Union representatives elected shall be employed within the bargaining unit. (2) Election shall be held during working hours by a secret ballot on the Employer’s premises: The arrangements for conducting the elections shall between the union and management prior to elections. (3) Management may observe ballot proceedings but undertakes not to interfere in the election of union representatives. Elections may be conducted by a union official or any other union office bearer as defined in its constitution. (4) The number of women trade union representatives shall be broadly in accordance with the level of women representation within the bargaining unit. (5) Where a union representative vacates his position during a term of office, a by-election shall be held. The union representative elected to take that person’s place will hold office for the unexpired term of office. RIGHTS 7. -(1) Union representatives shall have the right to represent union members during working hours in terms of this agreement, without loss of pay or fear of victimization. Union representatives shall be entitled to reasonable paid time off2 to perform the functions specified in Section 62(4) of the Act, (2) Union representatives shall be entitled to hold a meeting with union members on the employer’s premises during working hours one a month and that meeting shall not last long than one hour. Union representatives shall be entitled to meet for one hour during working hours during the week preceding the meeting, to prepare. (3) The employer shall provide union representatives with the use of an office to perform their duties in terms of this agreement. (4) A union representative shall not be subjected to a disciplinary hearing, unless five days prior written notice has been given to the union. LEAVE 8. –(1) Each union representative shall be entitled to take paid leave for union business including training, conventions and conferences, for a maximum of . . . . . days3 per annum, provided the union’s written confirmation of the reason for the leave is provided and management’s consent has been granted in terms of sub clauses (2). Additional leave may be granted whether paid or unpaid or by agreement between the parties. (2) Union representatives shall obtain written consent from management if they with to take time off in terms of sub clause (1), at least five days prior to the date on which leave is required, and this permission shall not be unreasonable withheld. JOINT LABOUR RELATIONS TRAINING 9.-(1) The employer and the union agree in principle to joint labour relations training for managers and union representatives, and shall meet to discuss such training. They shall attempt to agree on the content of joint labour relations courses and the facilitators to be used. DISCLOSURE OF INFORMATION 10.-(1) The employer shall disclose to the union all relevant information that with allow the union to engage effectively in consultation and/or negotiation4 and to perform its functions in terms of the agreement. (2) Any request for information by the union shall be made in writing. (3) The employer is not required to disclose information that:(a) Is legally privileged; (b) The employer cannot disclose without contravening a prohibition imposed on it by any law or order of Court; (c) Is confidential and, if disclosed, may cause substantial harm to an employee or to the employer, and (d) Is private personal information relating to an employee, unless that employee consents in writing to the disclosure of that information. NEGOTIATION AND CONSULTATION 11.-(1) A meeting between the Union representatives and management shall be held once every month, provided that this may be varied by an agreement between the parties. (a) The purpose of these meetings is to enable the parties to communicate, consult and negotiate on issues affecting the employment fo the Union’s members. (b) The parties shall provide written notification to each other at least five days before the date of a meeting (unless otherwise agreed between them), of the issues they wish to raise, thereby enabling both parties to adequately prepare for the meeting. At the beginning of each meeting, the parties shall discuss and attempt to reach an agreement on the agenda for that meeting. (c) Meetings shall take place on the employer’s premises and shall commence during normal working hours. Management shall record the minutes of the meetings and circulate them within five days after the meeting, and these minutes shall be approved at the next meeting. (d) Union officials shall be entitled to attend these meetings, provided that at least two days prior written notice has been given to management. (2) Negotiations shall take place once a year between the union (represented by its officials and representatives) and the employer, unless agreed otherwise between the parities, for the purposes of negotiations on wages and other substantive conditions of employment:(a) The parties agree to commence wage negotiations at least two months before the normal annual wage review date. (b) The parties shall, at least ten days before the date of the first negotiating meeting (unless agreed otherwise between them), provide written notification to each other of issues they with to raise, thereby enabling them to adequately prepare for the negotiations. (c) Annual wage negotiations shall take place at the Employer’s premises and shall commence during normal working hours. Management shall record the minutes of each meting and circulate them within five days after the meeting, and these minutes shall be approved at the next meeting. (3) In monthly meetings (sub-clause (1) above) and the annual wage negotiations (sub-clause (2) above), the parties shall meet as often as they as they agree to be necessary to resolve issuers. The parties agree to work together to ensure the efficient conduct of these meetings. Any agreements conclude shall be reduced to writing and signed by the representatives of the parties and shall be binding for the period stipulated in the agreement. (4) Union representatives shall provide feedback to union members on negotiations and any agreements concluded, in terms of sub-clause (2) of this Agreement. Additional feedback meetings on company premises may be agreed between the parties. A copy of any agreements reached between the parties shall be displayed on the notice board referred to in clause 4 (3) of this Agreement, unless otherwise agreed between the parties. The employer shall have the right to communicate with its employees at any stage. (5) The parties shall use their best endeavours to reach a consensus during negotiations as quickly and as effectively as possible. If a consensus has not been reached or concluded within a minimum of two meetings, either party may declare a dispute in terms of clause 12 below; provided that the parties may agree to continue to meet without declaring a dispute, notwithstanding two or more meetings having being held. DISPUTE PROCEDURE 12.-(1) The Employer and the Union shall negotiate in good faith and use their best endeavors to reach mutually acceptable solutions to all disputes which arise between them, and they shall consult each other when they anticipate that disputes may arise. They agree to use the procedure below in an attempt to settle disputes, which arise through negotiations in terms of this clause. (2) Either party may declare a dispute in writing to the other party, setting out the nature of the dispute and a proposed settlement. (3) The party receiving a declaration of dispute in terms of sub clause (2), shall within five days respond in writing, setting out its understanding of the nature of the dispute and its proposed settlement. (4) Within ten days of the declaration of the dispute or on a mutually agreed date, a meeting shall be held between the parties in an attempt to resolve the dispute. Further meeting may be held by mutual agreements between them and the parties shall use their best endeavours to resolve the dispute. (5) the parties recognize their commitment in terms of clause 13 to minimize the possibility of industrial action and undertake to consider referring unresolved disputes to mediation, arbitration (whether of the binding or advisory nature), or any other constructive method for resolving a dispute. (6) Notwithstanding anything else contained in this Agreement, either party may use the dispute procedures of the Act:(a) if negotiations are deadlocked and both parties agree to use those procedures; or (b) since the dispute was declared, the parties have met on at least two occasions or fifteen days have elapsed, and agreement still has not been reached; or (c) if the other party is in breach of its obligations in terms of this Agreement or in law. (7) The parties shall use their best edeavours to resolve disputes between themselves without having to resort to the Act. Even in the dispute machinery in the Act has been invoked; the parties may continue to meet in an attempt to resolve the dispute. 13.–(1) The employer and the union agree that they shall not cause, take part in or support any industrial action, without first exhausting the negotiation and dispute procedures in this agreement and thereafter having complied with the requirements of the act. For the purposes of this agreement, “industrial action” means a strike or lockout as defined in the Act. (2) The union undertakes to take all reasonable steps to endure that its officials and members do not breach the provisions of this agreement, and the employer similarly undertakes to take all reasonable steps to ensure that its management does not breach the provisions of this agreement. Both parties agree to take all reasonable steps to remedy any breach that may occur. (3) Either party shall be entitled to exercise its rights to deal with misconduct or criminal conduct or serious breaches of this agreement during industrial action. (4) Where the union engages in a strike in accordance with Part VII of the Act, it shall: (a) Allow non-striking employees to continue working without unlawful interference; (b) Allow the employer to continue with its ordinary business, including access to and exit from the employer’s premises by staff, customers, suppliers and any other third parties; (c) Not, either on or of the employer’s premises, intimidate, threaten or harass any non-striking employees or any other persons; (5) The union and/or its members shall, during industrial action, leave the employer’s premises immediately if requested to do so by the employer. The union and/or its members shall not unlawfully occupy the employer’s premises. (6) The parties agree that it is vital that contact be maintained between the employer and the union during any industrial action. For this purpose, the employer and the union shall, within 24 hours of any notification of industrial action having been given advise each other of the name and telephone contact details of their duly authorized representative(s) who will be contactable at all times during any industrial action. (7) Where union members participate in a strike in contravention of this agreement or the The Employment and Labour Relations Act, 2004 then the following shall apply: (a) The employer shall as soon as possible advise the union, and shall afford the union an opportunity to remedy the breach; (b) The employer may issue an ultimatum in clear and unambiguous terms, stating what is required of the employees concerned and what sanction will be imposed if they do not comply with the ultimatum. The employees should be allowed sufficient time to reflect on the ultimatum and respond to it. (8) Where repeated or intermittent industrial action occurs, or if circumstances are such that the employer cannot reasonably be expected to do so, the employer shall not be required to comply with the requirements set out in clause 9 (7). (9) Where either party causes, participates in or supports industrial action, which is unlawful, or in breach of this agreement, the other party shall have the right to use any lawful means to protect its interests. BREACH AND TERMINATION 14.-(1) This agreement shall come into operation effective on the date of signing. (2) This agreement may be terminated as follow; (a) after the expiry of three calendar months of either party giving the other written notice of termination of the agreement; or (b) if the employer gives written notice to the Union that its representation may have fallen below 50 percentum of the bargaining unit, and the union fails to substantiate its membership as being in excess of 50 percentum within three calendar months, the employer shall be entitled to summarily terminate this agreement by way of a written notice to the union. (3) If a party (the defaulting party) fails to fulfill any of its obligations in terms of this agreement and subsequently fails to remedy the breach within five days of receiving written notice of the breach from the other party (the aggrieved party), the aggrieved party shall be entitled to refer a dispute to mediation by the Commission. If mediation is unsuccessful, either party may refer the dispute to the Labour Court. ADDRESSES AND NOTICES 15.-(1) For the purposes of this Agreement, the giving of notices and the serving of legal processes, including requests for meetings the parties choose the physical localities at which documents may be served:5 EMPLOYER: . . . . . . . . . . . . . . . . . . . . . UNION: . . . . . . . . . . . . (2) The parties may at any time change their stated address by notice in writing, provided that it includes a physical address at which documents may be served. (3) Any document served in connection with this Agreement shall be delivered by hand, sent by prepaid registered post, or sent by fax. If sent by registered post, it shall be deemed to have been received on the 7th day after posting. GENERAL 16.-(1) No relaxation or indulgence which the employer or the union may grant to the other party shall constitute a waiver by the former of any of its rights under this agreement. (2) This agreement constitutes the entire agreement between the parties and no amendments shall be binding unless the amendment is reduced to writing and signed by both parties. Form No. .. . . . . GUIDELINES FOR DISCIPLINARY, INCAPACITY AND INCOMPATIBILITY POLICY AND PROCEDURES INTRODUCTION 1.–(1) The purpose of these guidelines is to provide for a fair procedure to be applied:(a) if the conduct of an employee is unacceptable; (b) if an employee is incapable of rendering satisfactory service due to ill health injury or poor work performance; or (c) in cases of incompatibility. (2) Employees are expected to carry out their duties effectively and conduct themselves in a reasonable manner so that any act shall at all time be in accordance with the policies and rules existing within an organisation. (3) An employer shall apply disciplinary measures, where possible in a corrective manner, and ensure that employees comply with the rules and policies governing their employment. (4) This procedure serves as a guide and should be implemented in a specific offence is not provided for in these rules in a flexible manner. Management may deviate from it in appropriate circumstances if a specific offence is not provided for in the Rules. (5) These guidelines does not provide for procedures to be followed in the event of unlawful strikes. That action must be dealt with in accordance with applicable legislation and the Rules. COUNSELING AND VERBAL WARNINGS 2.-(1) The primary aim of disciplinary measures is to correct employees’ behaviuor, in order to ensure that they conduct themselves in an acceptable manner. The primary means of achieving this objective should be the counseling of employees by supervisors or managers, who should explain to employees what is expected of them. If this does not achieve the desired objectives, stronger action may be required. (2) If an employee commits minor misconduct or performs poorly, the action take should be a verbal reprimand coupled with an instruction from the employee’s manager to correct the behaviour. These reprimands constitute informal corrective action and will not be reflected on the employee’s personal file. WRITTEN WARNINGS 3.-(1) A written warning may be issued by a supervisor or manager, if the work performance or conduct of an employee has not improved following counseling or verbal warnings or if the misconduct or work performance requires stronger action then a verbal warning. (2) The manager should inform the employee of the reasons for the action, and to give the employee an opportunity to make representations. During this process, the employee may have a representative appointed to be present. This process should not be constituted as a formal hearing. (3) After having considered any representations made, the manager should decide whether or not to give the employee a written warning. Any warning should be issued to an employee personally and in accordance with the prescribed form, and a copy of the completed form should be given to the employee. (4) Where an employee is aggrieved by a written warning, the employee may complete the appropriate part relating to appeal of the employee’s copy of the warning form within five working days after receipt, and hand it to the manager who issued the warning. (5) The appeal should be referred to the next level of management above the level of the manager who issued the warning. (6) The manager considering the appeal should consider the written representations contained on the form andy amy speak to the persons concerned to obtain additional information, but no formal bearing should take place. (7) The Manager considering the appeal should personally advise the employee of the outcome of the appeal within five working days from the date of receipt. The manager should record the outcome on the appropriate part of the original warning form and the employee’s copy and return it to the employee. DISCIPLINARY HEARING 4.-(1) Senior manager6 should be appointed as chairperson to convene a disciplinary hearing in the event of:(a) further misconducts following a written warning or warnings: or (b) repeated written warnings for different offences; or (c) allegations of serious misconduct such as those referred to the Rules relating to termination of employment, and which could on their own justify a final written warning or dismissal. (2) The chairperson of the hearing should be impartial and should not, if possible, have been involved in the issues giving rise to the hearing. In appropriate circumstances, a senior manager from a different office may serve as chairperson. (3) The employee should be advised in writing of the allegations and the time and date of the proposed hearing, giving the employee a reasonable opportunity to prepare for the hearing. (4) The employee should be informed of the right to choose another employee to present him at the hearing to provide assistance. The employee providing assistance may be a trade union representative. (5) The employee and the representative or representatives are entitled to be present at all times during the hearing and should be informed of the facts of the case against the employee. An interpreter should be provided by the employer, if required. (6) A management representative should present the case in support of the allegations against the employee and the employee should be given an opportunity to respond to the allegations at the hearing parties shall have the right to call witnesses and question any witnesses called by the other party. (7) After hearing the evidence, the chairperson should make a decision based on a balance of probabilities as to whether the employee is guilty of the allegations or not. If the chairperson is undecided, the employee should be given the benefit of the doubt. (8) The question of guilt and the penalty to be imposed should be considered separately and the employee or the representatives is entitled to make representations in regard to an appropriate penalty. Mitigating and aggravating factors to be considered should include the:(a) seriousness of the offence and the likelihood of repetition; (b) employee’s circumstances (including personal circumstances, length of service and previous disciplinary record); (c) nature of the employee’s job (including health and safety considerations); and (d) circumstances of the infringement itself. (9) The chairperson should inform the employee of the outcome of the hearing as soon as possible, but not later than five working days after the hearing, giving brief reasons for a decision. The chairperson should sign the disciplinary form and give copy to the employee. (10) Where the employee is given a final written warning, it should be made clear that any further misconduct of a similarly nature whilst the final written warning is operative, may result in termination of employment. In appropriate circumstances, the chairperson may issue a comprehensive final written warning, which specified that any further misconduct of whatever nature whilst the final warning is operative, may result in termination of employment. (11) Termination of employment should only take place in cases of serious or repeated misconduct, when the employer is justified in concluding that the misconduct has made the employment relationship intolerable to be continued. When considering whether a termination for misconduct is fair, the chairperson should consider the flowing:(a) whether the employee contravened a rule or standard regulating conduct relating to employment. (b) whether such a rule or standard contravened was:(i) (ii) (iii) (iv) (v) reasonable; clear and unambiguous; known, or ought to have been known, by the employee; consistently applied; and sufficiently serious to justify dismissal (12) An employee may appeal against the outcome of a hearing by completing the appropriate part of the copy of the disciplinary form and give it to the chairperson within five working days of being disciplined, together with any written representations the employee may wish to make. The chairperson must within five working days refer the matter to the more senior level of management, with a written report summarizing reasons for the disciplinary action imposed. The appealing employee must be given a copy of this report. (13) The Manager considering the appeal must take into consideration the documents provided. An appeal should not constitute a re-hearing of the entire case but is should focus specifically on the grounds for appeal and be decided on the basis of the written submissions provided. The Manager considering the appeal may however arrange a further hearing to consider evidence and argument relating to the appeal, in this event the employee may be assisted by a representative. (14) The Manager considering the appeal must record the outcome of the appeal in the appropriate part of the original disciplinary form and return the copy to the employee. (15) An employee wishing to challenge the outcome of the appeal, may utilize dispute mechanisms contained in the Employment and Labour Relations Act. The time period within which to exercise these rights shall commence from the date the employee is advised of the outcome of the appeal. SUSPENSION 5.-(1) In circumstances of serious misconduct or incapacity a senior manager may suspend an employee from work pending an inquiry. An employee may be suspended if the employee’s presence would obstruct the investigation into the alleged offence or if the employee’s presence could create difficulties at the workplace. An employee who is suspended by management under these circumstances must be paid basic wage for the period of suspension. (2) Management may, in appropriate circumstances and with the consent of the employee, suspend an employee without pay for a maximum period of thirty days, as a form of disciplinary action. This suspension should be accompanied by a final written warning, which runs from the time the employee recommences employment. Suspension without pay should be used for offences which justify a more serious penalty than a final written warning, but where the employment relationship has not irreparably broken down. (3) An employee should be given a written notice of any suspension, which should briefly describe the reasons for the suspension and any conditions applicable. INCAPACITY: POOR WORK PERFORMANCE 6.-(1) In cases of alleged poor work performance by an employee, a Manager should consult the employee to identify and analyses the problem. The employee should given an opportunity to account for the poor work performance. (2) Where the manager believes that it is a matter constituting misconduct, it should be dealt with in terms of the procedures outlined the Rules. (3) Where the manager believes it is a matter constituting incapacity on the part of the employee concerned, a process of consultation and counseling between management and the employee should take place in an attempt to rectify the problem. The process may include appropriate evaluation, training, instruction, guidance or counseling and should provide for a reasonable period of time for improvement. (4) Where the employee continues to perform unsatisfactorily, the employer should warn the employee that employment may be terminated if there is no improvement. An opportunity to improve may be dispensed with if: (a) the employee is a manager or senior employee whose knowledge and experience qualify him or her to judge whether he or she meets the standards set by the employer; or (b) the degree of professional skill that is required is so high the potential consequences of the smallest departure from that high standard are so serious that even an isolated instance of failure to meet the standard may justify termination. (5) Prior to decision making to terminate the employment of an employee for poor work performance, management should call a meeting with the employee, who should be allowed to have a fellow employee or trade union representative present to provide assistance. At the meeting, management should provide reasons for the action to be taken and allow the employee and/or the representative to make representations, before making a decision. Management should consider any representations made and if these are not accepted explain why. The outcome of the meeting should be communicated to the employee in writing, with brief reasons. (6) When considering whether a termination for incapacity in respect of poor work performance is fair, management should consider the following:(a) whether or not the employee failed to meet a performance standard; (b) if the employee failed to meet the required standard, whether or not:(i) the employee was a ware or ought to have been aware, of the standard; (ii) the performance standards are reasonable; (iii) the employee was given a reasonable opportunity to meet the standard and the reason for the failure to meet the standard; and (iv) the dismissal was the appropriate sanction. INCAPACITY: ILL-HEALTH AND INJURY 7.-(1) In cases of alleged incapacity of an employee due to ill health or injury, a Manager should consult the employee to identify and analyse the problem. The Manager should be guided by the opinion of a registered medical practitioner in determining the cause and degree of any incapacity and whether it is of a temporary or permanent nature. (2) The parties should use their best endeavours during this process to agree on solutions to the problem. Consideration should be given to the extent of the incapacity and whether it is temporary or permanent, and possible alternatives to termination should be considered. (3) Prior to decision-making termination of the employment of a employee for ill health or injury, management should call a meeting with the employee, who should be allowed to have a fellow employee or trade union representative present to provide assistance. At this meeting, management should provide reasons for the action to be taken and allow the employee and/or the representative to make representations, before decision-making. Management should consider any representations made and if not accepted, explain why. The outcome of the meeting should be communicated to the employee in writing, with brief reasons. (4) When considering whether a termination arising from ill health or injury is fair, management should consider the following:(a) Whether the employee is able to perform the work; and (b) if the employee is incapable:(i) the extent to which the employee is unable to perform the work; (ii) the extent to which the employee’s work circumstances might be adapted to accommodate the disability or if not possible, the extent to which the employee’s duties might be adapted; and (iii) the availability of any suitable alternative work or employment INCOMPATIBILITY 8.-(1) Incompatibility may constitute a fair reason for employment. There are two types of incompatibility:- termination of (a) unsuitability of the employee to his or her work due to his or her character or disposition; and (b) incompatibility of the employee in his or her work environment, in that he or she relates badly with fellow employee, clients or other persons who are important to the business. (2) Incompatibility is treated in a similar way to incapacity for poor work performance. (3) The steps required in Clause 6 are applicable, read with changes required by the context. In particular, the employer should:(a) record the incidents of incompatibility that gave rise to concrete problems or disruption; and (b) warn and counsel the employee before termination. This should include advising the employee of the conduct who has been adversely affected by that conduct, and the remedial action proposed. (4) Before terminating employment on this ground, the employer should give the employee a reasonable opportunity to:(a) consider and reply to the allegation of incompatibility; (b) remove the cause for disharmony; or (c) propose an alternative to termination GENERAL 9.-(1) Disciplinary action should be recorded on the prescribed forms. An employee’s signature on any form shall not be an admission of guilt and is merely an acknowledgement that the employee has received the form. (2) Written warnings and final written warnings should be kept on an employee’s personal file and should remain operative for six months. (3) Where an employee or a representative unreasonably frustrates or delasy the implementation of the processes provided in the Rules, management is entitled to proceed in their absence. (4) The levels of responsibility for managing discipline as indicated in the Rule may have to be varied in cases where senior managers are being disciplined. Appropriate senior managers should be used for these purposes, and consideration may also be given in certain circumstances of bringing in outside persons to fulfill functions such as chairing inquiries involving senior managers. (5) It is recognized that an employee’s misconduct may in certain circumstances result in criminal proceedings being instituted against the employee (e.g. cases of theft or assault). A clear distinction should be instituted and decided fairly, irrespective of the process and outcome of any criminal proceedings instituted. DISCIPLINARY PROCEDURE This Disciplinary procedure applies to all employees and is a guide for appropriate disciplinary action. As such, it does not detract from management’s right to depart from it depending on the circumstances of each case it aims to achieve flexibility and consistency, and to ensure fairness in the application of disciplinary actions. The list of offences is not exhaustive and an employer may discipline any employee for good cause even though the specific offence may not be stated in this procedure. The penalties relate to the commission of the offence in isolation. The existence of any previous warnings and other material factors should be taken into account in deciding on the appropriate disciplinary action. OFFENCES FOR WHICH WARNINGS MAY BE GIVEN ABSENCE 1. Late for work, leaving work place without permission or general time keeping offences. 2. Absence from work without permission or without acceptable reason for up to five working days. INSTRUCTIONS 3. Failure to carry out reasonable instructions of the employer. WORK PERFORMANCE 4. Poor work performance without acceptable reason. 5. Doing unauthorized private work or matters at the workplace. PROPERTY 6. Causing damage or loss to the employer’s property or other property (e.g. property belonging to other employee, customer, client or members of the public), either though negligence or failure to carry our instructions. 7. Misuse or neglect of the employer’s property. BEHAVIOUR 8. Unacceptable behaviour towards customers, clients fellow employees or member of the public. GENERAL 9. General offences and breaches of organizational rules. OFFENCES WHICH MAY CONSTITUTE SERIOUS MISCONDUCT AND LEADING TO TERMINATION OF AN EMPLOYEE8 ABSENCE 1. Absence from work without permission or without acceptable reason for more than five working days. INSUBORDINATION 2. Commission of serious or repeated act of insubordination at the employer or during working hours against the employer. POOR WORK PERFORMANCE 3. Habitual, substantial or willful negligence in the performance of work. 4. Unacceptable work performance, behaviour or consistent performance below average despite at least two written warnings. 5. Dishonesty or any other major breach of trust. 6. Gross incompetence or inefficiency in the performance of work. 7. Lack of skill, which the employee expressly or impliedly claimed to possess. work PROPERTY 8. Causing serious damage (real or potential) to or loss of the employer’s property or other property (e.g. belonging to other employees, customers or clients), either through gross negligence or willful damage. 9. Theft or unauthorized possession of the employer’s property or other property 9e.g. belonging to other employees, customers, and clients). 10. Fraud or misappropriation of organisational funds. BEHAVIOUR 11. Abusive behaviour, assaults, threatened assaults or other unacceptable conduct towards other employees, customers, clients, or member of the public. 12. Being under the influence of alcohol or drugs whilst at work or consuming alcohol or drugs whilst on duty. GENERAL 13. Other serious breaches of organizational rules or policy which have the effect of causing an irreparable break down in the employment relationship. 14. Criminal convictions relating to an offence which impacts directly or indirectly, on the employment relationship. Part I (To be completed by the manager conducting the hearing) 1. Name of employee: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2. Name of chairperson: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3. Summary of allegations against employee: . . . . . . . . . . . . . . . . . . . . . . . ...................................................... ...................................................... ...................................................... 4. Date and time which the employee was informed of the hearing: ...................................................... 5. Date and time of hearing: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6. Persons present at hearing (excluding witnesses) and their designations: ...................................................... ...................................................... ...................................................... ...................................................... 7.(a) Employee does/does not with to have a representative present (delete whichever does not apply). Name of representative: ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... 7.(b) Employee does/does not with to have an interpreter (delete whichever does not apply). Name of the interpreter: ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... 8. Brief summary of employee’s response to allegations: ...................................................... ............................. ...................................................... 9. Summary of evidence, main points of evidence (names and designations of witnesses giving the evidence) (additional paper to be used if sufficient space is not available on this form: ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... .......................... 10. Manager’s findings, based on the evidence presented: ...................................................... ...................................................... ...................................................... ...................................................... ............................. 11. Relevant factors to be taken into account in deciding on the appropriate penalty: ...................................................... ...................................................... ...................................................... ...................................................... .......................... 12. The outcome of hearing: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...................................................... ...................................................... ...................................................... ...................................................... ....................... Manager’s signature: . . . . . . . . . . . . . . . . . . . . . . . . . date:. . . . . . . . . Employee’s signature: . . . . . . . . . . . . . . . . . . . . . . . . . date:. . . . . . . . PART II EMPLOYEE (To be completed within five working days of action having been taken, by an employee wishing to appeal) I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . wish to appeal against the outcome of the hearing for the following reasons: ........................................................... ........................................................... ........................................................... ........................................................... ........................................................... In terms of this appeal, I ask that the following action be taken wherefore, I ask for the following actions to be taken: ........................................................... Employee’s signature: . . . . . . . . . . . . . . . . . . . . . . . . . date:. . . . . . . . . . . . . Received by the manager on this . . . . . . . . . . . . . day of . . . . . . . . . . . .20 . . . Signature:. . . . . . . . . . . . . . . . . . . . . . . . . PART III EMPLOYER (To be completed by the Senior manager hearing the appeal) Date received: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Findings of the appeal: ........................................................... ........................................................... ........................................................... ........................................................... ........................................................... Outcome of the appeal: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........................................................... ........................................................... Senior Manager’s signature: . . . . . . . . . . . . . . . . . . . . . . . . . date:. . . . . . . . . Employee’s signature: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . date:. . . . . . . . . GRIEVANCE PROCEDURE INTRODUCTION 1.-(1) These guidelines for grievance procedure is a guidance and shall be applicable employers and employees and their organizations. (2) The objectives of these procedures are:(a) to provide for a process for resolving employee’s grievances; (b) to settle grievances as near as possible to their point of origin; (c) to ensure that the employer treats grievances seriously and resolves them as quickly as possible; and (d) to ensure that employees are treated fairly and consistently by the employer. (3) Management and employees, at all levels within an organization, shall give careful consideration to grievances raised and should use their conflict resolution skills to resolve grievances (4) All employees and managers shall treat one another with sensitivity and respect. (5) Where a grievance is lodged an employee’s employment should not be prejudiced in any way whatsoever. (6) the employee has a right to be accompanied and assisted by a fellow employee or by a trade union representative in dealing with a grievance at all stages. INFORMAL GRIEVANCE PROCEDURE 2.-(1) An employee should be entitled to use this procedure when it is within a reasonable period from when the grievance occurred. (2) In the interests of maintaining good working relations, an aggrieved employee is encouraged to first discuss any grievance verbally with his immediate manager. Provided that, this shall not be required if it would be unreasonable to expect the employee to do so. Where the grievance concerns that immediate manager, the employee may proceed directly to stage one of this procedure. (3) Where the manager fails to resolve the grievance to the employee’s satisfaction within five working days or any other agreed period between them, the aggrieved employee may complete a formal grievance form and refer the matter to stage one, to be dealt with by a much senior manager. FORMAL GRIEVANCE PROCEDURE STAGE ONE 3.-(1) The employee must outline the grievance in writing and suggest for a possible remedy in the prescribed formal grievance form. The Manager who dealt with grievance in the informal grievance stage fill, the steps taken to resolve the grievance comment; and any suggested remedies. (2) Where the employee’s immediate manager deals with grievances at Stage two of this procedure, the employee should discuss the grievance verbally with the person in terms of sub clause (2) of clause before completing a formal grievance form. Stage two of this procedure shall be dealt with by a senior manager. STAGE TWO 4.-(1) Once the manager dealing with the grievance in stage tow has received a formal grievance form, should invite the aggrieved employee to attend a grievance meeting to discuss the matter and should use best endeavors to resolve the grievance within ten working days or any other period agreed between them. (2) The Manager dealing with the grievance in this stage may agree with the employee and the employee’s representative, on the appropriate procedure to followed in each case. This may involve calling a meeting of aggrieved parties, and facilitation of mediation, arbitration, a commission of inquiry or any other procedure that may be deemed appropriate in the circumstances. (3) Where it happens that the employee is still aggrieved, notwithstanding the efforts to resolve the disputes in terms of sublease 2 the employee may use means available in law for the protection for the employee’s rights. FORMAL GRIEVANCE FORM (To be completed by the employee lodging the grievance in terms of stage 2 of the grievance procedure) Name of the employee: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . sex: . . . . . . . . Cause of the grievance: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........................................................... ........................................................... Solution sought: ........................................................... ........................................................... ........................................................... The signature of the employee: . . . . . . . . . . . . . . . . . . . . . . date: . . . . . . . . . The signature of the employee’s representative: . . . . . . . . . . . . . . . . . . . . . . . . date: . . . . . . . . . . . . . . . . . . . . . . (To be completed by the Manager who dealt with the grievance in the informal grievance stage and stage one of the formal grievance procedure) (unless not applicable in terms of clause 2 (2) of the informal grievance stage) ........................................................... ........................................................... ........................................................... Date received: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Name of the Manager:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Steps taken to resolve grievance:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........................................................... ........................................................... ........................................................... Comments about the grievance: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........................................................... ........................................................... ........................................................... Remedy proposed by the Manager dealing with the grievance ........................................................... ........................................................... ........................................................... Outcome: ........................................................... ........................................................... ........................................................... ........................................................... Manager’s signature: . . . . . . . . . . . . . . . . . . . . . . . . date: . . . . . . . . . . . . . . . PART III MANAGER (To be completed by the Manager dealing with the grievance in terms of stage two of the informal grievance procedure) Date received: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Senior manager’s comments: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........................................................... ........................................................... ........................................................... Outcome: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........................................................... ........................................................... ........................................................... ........................................................... .......................... .............. The signature of the Senior Manager Date .......................... .............. The signature of the employee Date .......................... .............. The signature of the employee’s Representative Date GRIEVANCE PROCEDURE OUTLINE Informal Grievance Stage Grievance Raise with Manger Unresolved (5 working days) Stage 1 Complete form Resolved Stage 2 Meeting Agreed Options - Unresolved (10 working days) Facilitation Mediation Arbitration Inquiry Other Resolved Employment and Labour Relations Act 46.6 Disciplinary Procedure (a) Whenever an employee is charged of an offence which calls for a penalty other than a reprimand, the appropriate disciplinary authority shall cause an enquiry to be made on the alleged offence and shall call for a full report on the investigation in writing. The appropriate disciplinary authority shall study the facts, decide on the penalty to be imposed and proceed to impose the penalty. (b) In the case of an employee whose disciplinary proceedings are regulated by the Security of Employment Act 1964 (hereinafter called the Act) the Disciplinary authority shall follow the procedure laid down in the Act. In any other case, disciplinary proceedings may be formal or summary. (c) 46.7 46.8 For the purpose of this Regulation:- “Formal proceedings” means proceedings likely to result in dismissal, reduction in rank, termination of appointment or reduction in salary of the employee should he/she be found guilty of the offence charged against him/her. “Summary proceedings” shall be instituted where the alleged offence is not of such gravity as to warrant a dismissal, reduction in rank or reduction in salary. Procedure in Formal Proceedings (a) No formal proceedings for disciplinary offence shall be instituted against an employee unless he has been served with a copy of the charge setting out the nature of the offence which he is alleged to have committed. Every disciplinary charge shall state briefly the nature of the offence which the accused is alleged to have committed, and shall set out in a concise form the allegations made against the accused employee. After the charge has been drawn up it shall be served upon the employee. Every charge shall be accompanied by a notice addressed to the accused employee inviting him/her to state in writing, within such period as may be specified in the notice, the grounds upon which he/she relies to exculpate himself. (b) No formal proceedings instituted under these regulations shall be invalid by reason only of an irregularity in the formulation of the charge. Where an employee has been served with a charge and he fails to make representations in writing giving ground upon which he relies to exculpate himself/herself within the period specified in the notice accompanying the charge or make representation which in the opinion of the Disciplinary Authority do not amount to a complete defence of the offence of which the accused employee is charged, the Disciplinary authority shall:(i) Himself/herself conduct an inquiry in to a charge, or (ii) Appoint an inquiry officer to hold inquiry into the charge INQUIRY OFFICER 46.9 (a) No person shall be appointed an Inquiry Officer unless he/she is of a rank higher than the rank held by the accused employee. (b) Where the officer conducting the inquiry is of the opinion that it will be desirable for him/her to be assisted in the conduct of the inquiry by persons who may be more conversant with any professional or technical matter likely to arise in the course of the proceedings, he/she may request the assignment of not more than two officers with the necessary qualifications and experience to assist him/her. The report of the enquiry officer shall not contain recommendations as to the form or nature of the punishment or disciplinary action to be taken. PROCEDURE IN SUMMARY PROCEEDINGS (a) Where the disciplinary authority decides to institute summary proceedings against an employee, it shall cause a statement giving particulars of the charge or charges to be prepared and served upon him/her. The disciplinary authority shall appoint a day, date, time and place for the investigation of the charge or charges and shall give the accused employee notice of the same. The accused employee shall have the right to be present at the investigations of the charge or charges and shall give the accused employee notice of the same. The accused employee shall have the right to be present at the investigations and make his/her defence; provided that failure by the accused employee to be present at the investigation shall not invalidate the proceedings. The investigation of the charge or charges shall be carried out in such manner as the Disciplinary Authority may determine. Upon the conclusion of the investigation the disciplinary authority shall make a finding whether in its opinion the accused employee is guilty of the offence or offences with which he has been charged and if the disciplinary authority finds the accused employee guilty, he shall proceed toward such punishment as the may consider appropriate. In cases involving acts of commission or omission resulting into a loss to the Authority or where such loss could have accrued, the investigations by the Internal Auditor shall be taken to constitute an inquiry and the finding shall be take as the findings of an inquiry under this regulations provided that the report of the enquiry officer shall not contain certain recommendation as to the form or nature of punishment to be awarded or disciplinary action to be taken. Provided that under no circumstances shall an investigation and findings under this Regulation result in the accused employee being punished by:(i) (ii) (iii) (iv) Dismissal; or Termination of appointment; or Reduction in rank; or Reduction in salary. 46.10 Procedure in disciplinary offence Amounting to criminal offence (a) (b) Where an employee is alleged to have committee a disciplinary offence which also constitutes a criminal offence under any written law, and proceedings for the criminal offence (hereinafter referred to as “criminal proceedings”) are instituted against him/her and completed in a court of law, if the employee is: (i) Acquitted of a criminal charge or charges and no disciplinary proceedings have been taken or completed against him/her such acquittal shall not be a bar to disciplinary proceedings arising out of his conduct in this matter, and such disciplinary proceedings may be continued or instituted against the employee and he may be punished as if no criminal proceedings had been instituted against him; (ii) Charged with a criminal offence the appropriate disciplinary authority may suspend the employee from the exercise of the powers and function of his office on half salary pending consideration of his case under the provisions of this regulation. Where an employee has been convicted of a criminal offence, he shall be deemed to have been guilty under the provisions of these regulations of a disciplinary offence based upon the same charge of which he was convicted, and the Disciplinary Authority shall, without continuing or instituting any disciplinary proceedings proceed to punish the employee. Provided that no employee shall be punished under this paragraph until after he has been served with a notice specifying:- (c) (i) The disciplinary offence of which he is deemed, under the provision of this paragraph, to have been found guilty. (ii) The punishment which, the disciplinary authority proposes to impose. (iii) The time within which such employee may make such plea in mitigation as he may consider fit, and without the disciplinary authority having taken into consideration any plea made by the employee within the time specified in the notice. Where an employee has been convicted of an offence and prior to the commencement of the criminal proceedings he was found guilty by a disciplinary authority of disciplinary offence based on the fact or upon which the subsequent criminal charge was based, the disciplinary authority, may upon the conclusion of the criminal proceedings, substitute for the disciplinary punishment imposed upon the accused employee in respect of the disciplinary offence, any other disciplinary punishment which in the opinion of the disciplinary authority, is warranted in view of the conviction of the employee of the criminal offence or in view of any evidence adduced at the criminal proceedings. For the purpose of this Regulation, criminal proceedings shall be deemed to have been concluded:(i) Where there has been no appeal against the conviction or acquittal, upon the expire of the time allowed for such appeal by or under any written law. (ii) Where there has been no appeal against the conviction or acquittal upon the expiry of the time allowed by or under any written law for any further appeal. Where there has been an appeal or further appeal against any conviction of acquittal, the judgment of the appellate tribunal shall be taken into consideration in determining weather the employee has been convicted or acquitted. Nothing in the proviso to paragraph (b) shall be construed as precluding the Disciplinary Authority from instituting disciplinary proceedings against the employee convicted of a criminal offence independent of his conviction of such criminal offence. Provided that where the Disciplinary Authority institutes disciplinary proceedings against an employee independent of his conviction of a criminal offence, the, in the event of an appeal or further appeal against such conviction the provisions of sub-paragraph (i), (ii) and (iii) of paragraph (a) shall apply. Where consequent upon his conviction of a criminal charge involving fraud or dishonesty or negligence occasioning loss to the Authority an accused employee is punished by dismissal from the service for a similarly disciplinary offence based on the same facts after formal proceedings having been taken against hi, his dismissal shall take effect from the date upon which he was convicted of the criminal offence. 46.11 MACHINERY OF APPEAL (a) Where under the Regulations any punishment is imposed upon an employee by a Disciplinary Authority such employee may appeal against such decision to the next higher Disciplinary Authority, through normal channels and if not satisfied, through the same channels to the highest organ, that is the Board of Directors. (Prime Minister in the case of the managing Director). (b) Where an employee desires to appeal under subparagraph (a) above of these Regulations against any decision, he shall within ten days of the receipt by him of the decision give notice in writing to the appellate authority, of his intention to the appeal and shall within thirty days of such receipt, submit his petition of appeal to such authority. (c) An appellate authority shall, on receipt of notice petition under sub-paragraph (b) above serve a copy such notice on petition upon the person or authority against whose decision the appeal is brought. (d) On an appeal under this regulation the appellate authority may, in its absolute discretion, allow both the appellant and the deciding authority whose decision is being appealed against r either of them an opportunity to be head in support f r as the case may be against the appeal. (e) 46.2 In every disciplinary proceedings and in every appeal under these regulations, the accused shall be entitled to a copy of the findings made by the appellate authority. Board of Directors (a) The Board shall have the mandate to hire and fire all staff of the authority except the Managing Director. In case of gross misconduct, the Board may suspend the Managing Director pending an enquiry to be instituted by the Minister responsible for water. 46.13 Disciplinary Code of The Security of Employment Act The Authority shall follow the Security of employment Act No. 62 of 1964’s Disciplinary Code when disciplining employees not falling under the appointment of the Board of Directors. The details of the Disciplinary code are as follows: THE DISCIPLINARY CODE 1st breach PERMISSIBLE PENALTIES 2nd 3rd 4th breach breach breach 5th and subsequent breach Where the employee (a) Is late for work; (b) Is absent from his work place during working hours without his employ’s permission; Written warning Written Warning 1st breach 2nd breach 3rd breach 4th breach 5th and subsequent breach (c) Is absent from work without reasonable causes; (See amendment act No.1 of 1975) (d) Fails to complete his task; (e) Neglects his duties but not so as to endanger the safety of persons or property; (f) Fails to comply with the employer’s instructions relating to work (including, without prejudice to the generality of the foregoing, those designed to increase efficiency or output; (g) Fine of an amount not exceeding the employee’s pay for the period of absence Fine of an amount not exceeding the employee’s pay for the period of absence Fine of an amount not exceeding the employee’s pay for the period of absence Summary Dismissal Written Warning Reprimand Fine Summary dismissal Reprimand Severe Reprimand Fine Summary dismissal Reprimand Severe Reprimand Fine Summary dismissal Willfully damages, misuse or misappropriates buildings, machinery, raw materials, other property or tools or any object used in connection with his work; THE DISCIPLINARY CODE Any breach Summary dismissal PERMISSIBLE PENALTIES Any Breach (h) (i) (j) (k) Neglects or fails to carry out his duties so as to endanger himself or others or property or neglects or fails to comply with any instructions relating to safety or welfare; Summary dismissal Commits an unjustifiable assault, whether or not at his place of work, on his employer, a member of his employer’s immediate family or, a member of the management staff; Summary dismissal Commits an unjustifiable assault, whether or not at his place of work, on his employer, a member of his employer’s immediate family or a member of the management staff; Summary dismissal Commits any serious or repeated act of insubordination at the employer’s premises or during hours against the employer, or members of the management staff; Summary dismissal (l) Is unable to perform his work efficiently by reason of the use of alcohol; Summary dismissal (m) Is unable to perform his work efficiently by reason f the improper use of drugs; Summary dismissal (n) Is convicted by any court of any unlawful act at the place of, or in the course of work, unless such employee successfully appeal against such conviction; Summary dismissal (o) Is guilty of an immoral act at the place of or in the course of work; Summary dismissal (p) Smokes in place which the employer has forbidden for reasons of safety; Summary dismissal (q) Is convicted by a court of an offence involving fraud or dishonesty, or for which he was sentenced to imprisonment, unless such employee successfully appeals against such conviction; Summary dismissal Without due authority discloses or conveys any information or any technical, trade or confidential matter to the prejudice of his employer; Summary dismissal (r) (s) 47.0 Being employed in the service of the United Republic, commits any act which is against public interest. DISCIPLINARY HEARING Summary dismissal 47.1 A disciplinary hearing shall be convened to deal with severe cases of discipline in order to protect the interests of the Authority. 47.2 Disciplinary hearing must be done in such a way that no prejudice, preconceived ideas or biases shall be allowed to influence the disciplinary hearing. Complete impartiality shall be applied for the sake of fairness and preservation of continued good disciplinary standards. 47.3 The disciplinary committee shall comprise the Personnel and Administration Officer himself as chairman, the head of department/section under whom the accused employee works and three other members of staff selected by the Managing Director. 47.4 The disciplinary committee shall investigate the case carefully and record in writing all statements from the superiors, the employee and any witnesses the two parties may call upon to support their statements. 47.5 The formal disciplinary hearing shall then take place as soon as possible. The employee shall have the right to be accompanied by a Trade Union representative who shall attend the meeting as an observer. 47.6 Having ascertained that the particulars of the formal complaint and the disciplinary hearing are correct the chairman shall inform the employee of the charge against him/her may with to do 47.7 The employee shall be asked to answer the charge and shall be permitted to make any pertinent comments/he she may with to do. 47.8 If the employee shall with to submit further evidence this shall be allowed, if the committee is of the opinion that such evidence will be fore relevance to the case. 47.9 If the chairman/person is satisfied that he/she has all the facts, he/she may invite the trade union representative to comment. 47.10 If during the course of the hearing, the chairman/person finds it necessary to obtain further information, the hearing shall be adjourned to allow further investigation. 47.11 After the hearing, the employee shall be informed that he/she will receive the decision of the committee in writing not later than two days after the hearing. 47.12 A simple majority within the committee shall decide whether the employee is guilty or not. If he/she is found not guilty, the case shall be dismissed and the decision be entered in his/her personal file. 47.13 If the committee finds the employee guilty, it shall decide on disciplinary action to be taken. In so doing the committee shall follow the offences and permissible penalties of the Disciplinary Code of the Security of Employment Act and strictly follow the procedures for administering the Disciplinary Code Forms. 47.14 When arriving at the disciplinary decision disciplinary committee shall consider the following factors • • • • • The nature of the offence The offender’s record of service The offender’s disciplinary record Any moderating circumstances Current practices 47.15 All recorded disciplinary proceedings shall be retained in the confidential personal file of the employee as record. 47.16 Cases of indiscipline involving employees whose appointment is by the Board of Directors shall be dealt with by the appointing authority or Appointments and disciplinary Committee of the Board or the appropriate body appointed by the Authority. 48.0 OCCURRENCE OF THEFT 48.1 The Authority shall handle with care, tact and firmness discovered theft in order to settle the problem as quickly as possible because it is sensitive issue for all persons concerned. 48.2 The following procedures shall be applied in cases of theft: 48.2.1 When an employee discovers what appears to be a theft, he/she shall immediately report the theft to his/her immediate superior whom shall then inform the head of section/department concerned. 48.2.2 A first investigation shall be made by the unit/section/department head concerned with the theft occurrence in order to establish that really the theft has taken place. 49.0 48.2.3 If it is found that the theft was committed, the head of section/department shall immediately report the matter to the Personnel and Administration Officer. 48.2.4 The Personnel and Administration Officer shall inform the Managing Director about the theft. 48.2.5 The Personnel and Administration Officer and the head of section/department where theft occurred shall then as quickly as possible carry out a thorough investigation and hearing of all workers who may be involved. 48.2.6 If suspicion and facts point to a particular employee, the person concerned shall be fairly but thoroughly heard. All facts indicating that he/she is the culprit shall be thoroughly investigated. 48.2.7 If the suspected employee does not confess and if his/her guilt cannot be established, he/she shall be cleared from suspicion. 48.2.8 If the suspected employee confesses or facts and witnesses clearly point him/her out as the culprit, he/she shall ten be subject to a disciplinary hearing. 48.2.9 If the suspected employee is cleared in the disciplinary hearing, the matter shall be dropped. 48.2.10 If the suspected employee is not cleared in the disciplinary hearing, the matter shall be reported to the police. 48.2.11 If the culprit cannot be identified through the above actions the Personnel and Administration Officer shall report/hand over the case to the police for necessary action. ABUSE OF SICK LEAVE 49.1 Sick leave shall be supervised by the Authority. This shall be done by scrutinizing a tendered sick sheet with excused duty and a representative of the Personnel and Administration Section shall visit an employee on sick leave at home. 50.0 49.2 Abuse of sick leave is fraud, thus abuse of sick leave shall be subject to disciplinary action. 49.3 When abuse of sick leave is discovered it shall be dealt with in a disciplinary hearing and depending on the scope of the abuse, a penalty shall be decided upon according to the Disciplinary Code of the Security of Employment Act. GRIEVANCES 50.1 The Authority shall respond t complaints and grievances as expeditiously as possible. 50.2 Depending on the type of grievance and the preference of the employee expressing it, a matter of grievance shall be dealt with openly or confidentially. 50.3 The Personnel and Administration Officer or in applicable cases the managing director shall be the counselor to staff on matters of grievances. He/she shall, if so wanted, treat all cases brought to him/her confidentially in order to protect the interests of the employee concerned. 50.4 The employee who wants the express his/her grievance shall first ask for an appointment with the counselor, express his/her concern and get advice on how to proceed. The counselor shall try to help in solving the problem of the complainant already at this stage. 50.5 If the problem is complicated and of general relevance to the Authority, the counselor shall assist the complainant to fill in an Action on Grievance Form. The Form shall then be submitted to the managing Director for action. 50.6 If applicable and found suitable and needed, the employee concerned shall at any stage of the grievance procedure ask his/her trade union representative to be present. 50.7 When dealing with a grievance the following shall be adhered to: 50.7.1 Listen to the grievance with sympathy 50.7.2 Investigate the grievance by checking facts 50.7.3 Assess the facts of the grievance both the pros and cons. 50.7.4 Decide on what to do to remove the dissatisfaction 50.7.5 Communicate what is proposed to be done to affected employee in privacy and without interruptions. 50.7.6 Follow-up to ensure that what was agreed has actually taken place. 51.0 52.0 CIVIC 51.1 The Authority shall have a positive attitude to employees’ participation in civic activities and responsibilities. 51.2 The Authority shall not be an isolated entity in the community or the nation but demonstrate its interest in promoting development also outside the organization by awing and encouraging employees t take n civic responsibility. 51.3 Involvement in civic activities and responsibilities shall not be awed t interfere negatively in the work f the employees, but when called for, the Authority shall t the extent possible approve f certain time ff for participation in important civic meeting and activities. COMMUNICATION 52.1 The Authority shall allow all employees t know and understand the organization structure which shall be the basis for internal and external communication system. 52.2 The Authority serves many interested parties: Government, Bard f Directors members, employees, customers, suppliers, tax authorities and society as a whole this requires a balanced and pen communication/information system both internally and external in order to satisfy needs for efficiency, effectiveness and transparency. T be effective, the organization’s communication shall be based n sincerity, credibility and courtesy. 52.3 Employees f all levels shall be we and objectively informed as soon as possible abut the situation f the authority’s: failures, problems development progress. 52.4 Internal communication and information shall be disseminated in the flowing way: 52.4.1 A notice bard shall be used for certain genera information. 52.4.2 Internal memos shall be circuited t convey information 52.4.3 Pen files shall be given t relevant staff 52.4.4 Confidential files shall be given t designated relevant personnel. 52.4.5 Objective short meetings shall be held every week/month by the section/department 52.4.6 Incoming and outgoing communication shall pass through the office f the Managing Director. 52.4.7 External communication by the Authority shall be signed by the managing Director or his designate for purposes of maintaining secrecy and preventing unauthorized communication. 52.4.8 The spokesman of the Authority to outsiders shall be the Managing Director r his designate in case f absence. 52.4.9 The language of communication shall either be Kiswahii or English. 53.0 POLITICAL PARTICIPATION 53.1 An employee of the Authority may participate in the following political activities: (a) Become a member f a political party f his choice. (b) Wear uniforms of any political party at work or while in the work place. (c) By words or acts, bring the authority or the Government into disrepute on the basis of his political belief and affiliation. (d) Offer services discriminatively on account of his political belief and affiliation. (e) Hold office, in or be employed by, a political party while in the service of the Authority. (f) Campaign for his own election or for aspirants to any other political office while in the service of the Authority. 54.0 ACTING ALLOWANCE Any employee of the Authority who shall be appointed to act in the post of the Managing Director for duration exceeding two weeks shall be paid acting allowance, which is the difference in salary of his/her post and that of the chief Executive. 55.0 56.0 staff house rent 55.1 The entitled officers for housing are the managing Director and accommodation by the Authority. Where an entitled officer is accommodated in his own house, the Authority will pay him house up-keep allowance at rates that will be approved by the Board from time to time. 55.2 Where an entitled officer is accommodated in the hotel the Authority shall pay for bed and breakfast in prescribed hotels with his/her family members (wife/husband and four children) and the employee shall have his/her salary deducted has per Board of Directors approval for part of the hotel bill. 55.3 The Authority shall provide necessary furniture and equipments to all employees who are entitled to accommodation. 55.4 If an entitled employee stays in his own house the Authority may provide furniture and household equipments which shall remain as the property of the authority. 55.5 For non-entitled employees the Authority may give them housing allowance if financial condition of the Authority allows. STAFF KILOMETER ALLOWANCE 56.1 Entitled officers of the Authority are the Managing Director and Heads of Departments. The entitled officers may use their own vehicles for official purposes with prior permission of the managing Director/Board of Directors. Those who are allowed to use their vehicles for official work are required to maintain log books and are eligible for payment of kilometer allowance the rates to be approved by the Board from time to time. 56.2 57.0 58.0 59.0 Non of the employees are entitled to claim kilometer allowances from their resident to office and back. Staff members are not allowed to take taxis on official duties without prior written approval of the Managing Director. VEHICLE LOG BOOK 57.1 Logbooks shall be maintained for each motor vehicle of the authority. Drivers must make appropriate records in the log books every time a trip is made. 57.2 The Personnel and Administration Officer shall review all log books once very day and ensure that they are properly recorded. Every the end of the month the Supplies Officer shall prepare a report giving, enter-alia, details of fuel and oils consumption for each vehicle. 57.3 The Personnel and Administration Officer shall investigate and take appropriate collective action for cases of abnormally high fuel consumption. LONG DISTANCE TELEPHONE CALLS 58.1 A telephone trunk call register shall be maintained for each switchboard and direct line. 58.2 The telephone operator on duty shall ensure that each trunk call made is appropriately approved and registered. 58.3 The trunk call register shall be reviewed at least once every week by the personnel and Administration Officer. At the end of each month, the telephone operator through the Personnel and Administration Officer shall submit to the Head of Accounts section statement showing amount recoverable from staff for private trunk calls. 58.4 The • • • • • • • • telephone register shall contain, inter-alia the following:Date and time of call Name of employee or caller Telephone number Place to which the call is made Duration of call Status of call (official or private) Amount payable for private call Remarks REPORTS TO AN EMPLOYEE 59.1 Annual Performance Appraisal Reports Departmental Heads, shall submit Annual Appraisal reports to the appropriate Appointment and Disciplinary Authority of employees under them. Adverse reports should be communicated to the employee who should then be required to defend himself/herself. 59.2 Confidential Reports on Trainees. Departmental Heads shall forward confidential reports on the progress of every trainee under their Departments once in every three months t the Managing Director. If the individual’s progress is below normal, the reporting authority shall give his opinion n whether or not the trainee should be awed t continue with the training. 59.3 Confidential Report n Employee on Probation Departmental Heads shall submit confidential reports in respect of employee on probation before their period of probation expires, that is one month before the end of the probation. The report should consist recommendations as to whether the employee should be confirmed, probation period extended or service of the employee terminated. The employee should be given opportunity to defend himself, in case the probationary period is extended or service terminated. 59.4 60.0 certificate of Service A certificate of service shall be issued to an employee leaving the service of the authority. The certificate shall be signed in person by the Managing Director. Original copy of the Certificate will be given to the employee and the other shall be retained in his/her file. CONCLUSION 60.1 Staff regulations are guidelines of how employees shall behave in an Authority but are not conclusive because the country is continuously revising the laws and enacting new laws. 60.2 The planned codification of Tanzania Labour Laws will bring changes which will require to be included in the staff regulations. Form 1 THE FIRST SCHEDULE THE SECURITY OF EMPLOYMENT ACT, 1964 REPORT TO A FIELD BRANCH COMMITTEE (To be completed by the employer) References: . . . . . . . . . . . . . . . ............... ............... To: 1. (i) The Chairman, The Field Branch Committee ............................ (ii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . (the worker) Under section 21 (2) (a) of the Security of Employment Act, 1964, I hereby inform you of my proposal to impose .. . . . . . . . . . . . . . . . . . . . . . (Penalty) for a breach of paragraph . . . . . . . . . . . . . . . . . of the Disciplinary Code by . . . . . .. . . . . . . . . . . . (Name of worker) on . . . . . . . . . . . . . . . (date). 2. ...................................................... ...................................................... ...................................................... ...................................................... ...................................................... 3. Names(s) of witness (es) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...................................................... ...................................................... 4. No. of previous breaches of Code and disciplinary penalties: (a) (b) Same breach. . . . . . . . . . . . . . . .; Other breaches . . . . . . . . . . . . . .; Date: . . . . . . . . . . . . . . . Penalties: . . . . . . . . . . . . Penalties: . . . . . . . . . . . . Signature: . . . . . . . . . . . . . . . . . . . . . . . . . . Form 1A. THE SECURITY OF EMPLOYMENT ACT, 1964 REPORT TO A LABOUR OFFICER (To be completed by the employer) References: ............... ............... ............... To: The officer in Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . Labuor Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . (the worker) 1. Under section 22 (2) (b) of the Security of Employment Act, 1964, I hereby inform you that I propose to impose*/have imposed* . . . . . . . . . . . . . . . . . . . . . . . (Penalty) for a breach of paragraph . . . . . . . . . . . . . . . . . of the Disciplinary Code by . . . . . . . . . . . . . . . . . . . . . . . (Name of worker) on . . . . . . . . . . . . . . . (date). 2. Brief details f breach: ................................................................ ................................................................ ................................................................ ................................................................ ................................................................ ................................................................ 3. Names(s) of witness (es) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . 4. No. of previous breaches of Code: (a) (b) Same breach. . . . . . . . . . . . . . . . . . . . . Other breaches . . . . . . . . . . . . . . . . . . . Date: . . . . . . . . . . . . . . . Signature: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Declaration by worker I have been informed of the above penalty and the reasons for imposing it * the proposal*. Date: . . . . . . . . . . . . . . . Signature or mark of worker: . . . . . . . . . . . . . . . . . . . . . . . . . *Delete whichever is inapplicable Copy: to: ...................... . . . . . . . . . . . . . . . . . . . . . . (the worker) FORM 2 THE SECURITY OF EMPLOYMENT ACT, 1964 REPORT TO EMPLOYER BY A FIELD BRANCH COMMITTEE (To be completed by the employer) References: . . . . . . . . . . . . . . . ............... ............... To: ............................ ............................ . . . . . . . . . . . . . . . . . . . . . . . . . . . . (the employer) 1. I acknowledge receipt of your form 1 dated . . . . . . . . . . . . . . . . . . . . . . . . . concerning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (name f worker) *2. The Committee does not with t make any representations n this matter 3. The Committee makes the following representations against your proposal: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. .. .. .. .. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . And wishes to discuss these representations with you. Date: . . . . . . . . . . . . . .. Signature: . . . . . . . . . . . . . . . . . . . . . Chairman of Field Branch Committee) *Delete whichever is inapplicable FORM 2A THE SECURITY OF EMPLOYMENT ACT, 1964 ACKNOWLEDGMENT BY A LABOUR OFFICER OF RECEIPT OF FORM 1A (To be completed by the employer) References: . . . . . . . . . . . . . . . ............... ............... To: ............................ ............................ . . . . . . . . . . . . . . . . . . . . . . . . . . . . (the employer) I acknowledge receipt of your form 1A dated . . . . . . . . . . . . . . . . . . . . . . . . . concerning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (name f worker) Date: . . . . . . . . . . . . . . . Signature: . . . . . . . . . . . . . . . . . . . . . (Officer i/c Area Labour officer) ............................. Form 3 THE SECURITY OF EMPLOYMENT ACT, 1964 FINDINGS OF THE FIELD BRANCH COMMITTEE (To be completed by the Chairman at conclusion f discussions with the employer) References: . . . . . . . . . . . . . . . ............... ............... To: ............................ ............................ . . . . . . . . . . . . . . . . . . . . . . . . . . . . (the employer) I have to advice you in the case of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (name of worker) that, having discussed the matter with you, the Field Branch Committee agrees with your proposals*/disagrees with your proposals for the following reasons*:- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Signature: . . . . . . . . . . . . . . . . . . . . . (Chairman of Field Branch Committee) *Delete whichever is inapplicable Form 3 THE SECURITY OF EMPLOYMENT ACT, 1964 FINDINGS OF THE FIELD BRANCH COMMITTEE (To be completed by the Chairman at conclusion of discussions with the employer) References: . . . . . . . . . . . . . . . ............... ............... To: ............................ ............................ . . . . . . . . . . . . . . . . . . . . . . . . . . . . (the employer) I have to advice you in the case of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (name of worker) that, having discussed the matter with you, the Field Branch Committee agrees with your proposals*/disagrees with your proposal for the following reasons*:- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Signature: . . . . . . . . . . . . . . . . . . . . . (Chairman of Field Branch Committee) *Delete whichever is inapplicable Form 3A THE SECURITY OF EMPLOYMENT ACT, 1964 NOTIFICATION OF EMPLOYER BY LOCAL TFTU REPRESENTATIVE (To be completed by the Chairman at conclusion of discussions with the employer) References: . . . . . . . . . . . . . . . ............... ............... To: ............................ ............................ . . . . . . . . . . . . . . . . . . . . . . . . . . . . (the employer) I have to advice you in the case of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (name of worker) that, having discussed the matter with you, I disagree with your proposal to dismiss him for the following reasons: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Signature: . . . . . . . . . . . . . . . . . . . . . (Local TFTU Representative) Form 4 THE SECURITY OF EMPLOYMENT ACT, 1964 REFERENCE BY WORKER TO A CONCILIATION BOARD (To be completed by the Chairman of the Field Branch Committee if so requests by the worker see regulation 7 – or by the worker) References: To: The Chairman, ............... ............... ............... ............................ Re: . . . . . . . . . . . . . . . . . . . . . (name of worker) employed by . . . . . . . . . . . . . . . . . 1. I have t inform you that the above-mentioned worker wishes to refer the following matter to the Board: ................................................................ ................................................................ ................................................................ ................................................................ 2. Copies of Forms 1 and 3 are attached hereto 3. The Committee supports*/does not support* this reference 4. Please advise me and the employer of the dates, times, and paces of the hearing(s) and of the delivery of the decision. Date: . . . . . . . . . . . . . . . Signature: . . . . . . . . . . . . . . . . . . . . (Chairman of field Branch Committee) Date: . . . . . . . . . . . . . . . Signature or mark of worker: . . . . . . . . . . . . . . . . . . . . Copy to: ................................. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (the employer) **I have received notice of the making of this reference. Date: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (the employer) *Delete whichever is inapplicable **Delete if inapplicable Form 4A THE SECURITY OF EMPLOYMENT ACT, 1964 REFERENCE BY WORKER TO A CONCILIATION BOARD (To be completed by Local TFTU representative if so requested by the worker – see regulation 7 – or by the worker) References: To: The Chairman, ............... ............... ............... The Conciliation Board, Re: . . . . . . . . . . . . . . . . . . . . . (name of worker) employed by . . . . . . . . . . . . . . . . . 1. I have t inform you that the above-mentioned worker wishes to refer the following matter to the Board: ................................................................ ................................................................ ................................................................ ................................................................ 2. Copies of Forms 1 and 3 are attached hereto 3. I supports*/does not support* this reference 4. Please advise me and the employer of the dates, times, and paces of the hearing(s) and of the delivery of the decision. Date: . . . . . . . . . . . . . . . Signature: . . . . . . . . . . . . . . . . . . . . (Local TFTU representative) Date: . . . . . . . . . . . . . . . Signature or mark of worker: . . . . . . . . . . . . . . . . . . . . Copy to: ................................. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (the employer) **I have received notice of the making of this reference. Date: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (the employer) *Delete whichever is inapplicable **Delete if inapplicable Form 5 THE SECURITY OF EMPLOYMENT ACT, 1964 DECISION OF A CONCILIATION BOARD (To be completed by the Chairman of the Board) References: To: (i) The Chairman, Field Branch Committee*/ The call TFTU Representative* ............... ............... ............... ..................... . . . . . . . . . . . . . . . . . . . . . (in duplicate) (ii) ..................... . . . . . . . . . . . . . . . . . . . . . (the employer) Re: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (name of worker) (employer by) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. The Board, having considered the reference made to it by the above named worker, has this date decided as follows:................................................................ ................................................................ ................................................................ ................................................................ ................................................................ ................................................................ 2. Please advise the worker accordingly. Date: . . . . . . . . . . . . . . . Signature: . . . . . . . . . . . . . . . . . . . . (Chairman Conciliation Board) ............................. *Delete whichever is inapplicable. Form 6 THE SECURITY OF EMPLOYMENT ACT, 1964 REFERENCE BY EMPLOYER TO THE MINISTER FOR LABOUR AND YOUTH DEVELOPMENT (To be completed by the worker or by the Chairman of the field Branch Committee/ the Local TFTU Representative, as appropriate) References: ............... ............... ............... To: The Minister for labour and Youth Development, DAR ES SALAAM. Re: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (name of worker) (employer by) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .......................... .......................... ... 1. For the reasons set out in the attached memorandum, I have to inform you that the abovementioned worker wishes to refer to you the decision of the . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conciliation Board that he be summarily dismissed. 2. The Committee*/I* support this reference Date: . . . . . . . . . . . . . . . Date: . . . . . . . . Copy to: Signature: . . . . . . . . . . . . . . . . . . . . (Chairman, Field Branch Committee or Local TFTU Representative, as appropriate) ............................. Signature or mark of worker: . . . . . . . . . . . . . . . . . . . . (i) The Chairman, Conciliation Board, ................... (ii) ................... ................... . . . . . . . . . . . . . . . . . . . (the employer *Delete whichever is inapplicable. Form 7 THE SECURITY OF EMPLOYMENT ACT, 1964 REFERENCE BY EMPLOYER TO THE MINISTER FOR LABOUR AND YOUTH DEVELOPMENT (To be completed by the employer) References: ............... ............... ............... To: The Minister for Labour and Youth Development, DAR ES SALAAM. Re: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (name of worker) (employer by) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .......................... .......................... ........ For the reasons set out in the attached memorandum, I hereby refer to you the decision of the . . . . . . . . . . . . . . . . . . . . . . . . Conciliation Board that the above-mentioned employee be not summary dismissed. Date: . . . . . . . . . . . . . . . ............................... Signature employer) Date: . . . . . . . . . . . . . . .... Signature or mark of worker: . . . . . . . . . . . . . . . . Copy to: (i) The Chairman . . . . . . . . . . . . . . . . . . . Conciliation Board (ii) The Chairman, Field Branch Committee*/ The Local TFTU Representative* (iii) ............................... ............................... *Delete whichever is inapplicable. Form 8 THE SECURITY OF EMPLOYMENT ACT, 1964 DECISION OF THE MINISTER FOR LABOUR AND YOUTH DEVELOPMENT References: To: (i) .................... .................... ............... ............... ............... . . . . . . . . . . . . . . . . . . . . ( the employer) (ii) The Chairman, Field Branch Committee The Local TFTU Representative* Re: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (name of worker) (employer by) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Having considered the reference made to me in respect of the decision of the . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conciliation Bard in the matter of the abovementioned worker, I have decided as follows: .............................. ................................. .............................. ................................. .............................. ................................. .............................. ................................. Date: . . . . . . . . . . . . . . . ....................... MINISTER FOR LABOUR AND YOUTH DEVELOPMENT Copy to: (i) The Chairman, . . . . . . . . . . . . . . . . . . . Conciliation Board *Delete whichever is inapplicable. Form 9 THE SECOND SCHEDULE THE SECURITY OF EMPLOYMENT ACT, 1964 ACKNOWLEDGMENT BY CONCILIATION BOARD OF A REFERENCE References: To: (i) The Chairman, Field Branch Committee* ............... ............... ............... The Local TFTU Representative* (ii) .. .......................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . (the employer) Re: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (name of worker) (employer by) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .............................. ................................. 1. I acknowledge receipt of Form 4*/4A* dated . . . . . . . . . . . . . . . . . . . . . . . the above-mentioned worker. 2. This matter will be heard on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (date) at . . . . . . . . . . . . . . . . . . . . . (time) at . . . . . . . . . . . . . . (place) and the decision thereof will be delivered in the same place at . . . . . . . . . . . . . . . . . . . (if possible) or at some other time and place t be announced. 2. Pease advise the worker accordingly. Date: . . . . . . . . . . . . . . . ....................... (Chairman, Conciliation Board) ....................... *Delete whichever is inapplicable. Form 10 THE THIRD SCHEDULE THE SECURITY OF EMPLOYMENT ACT, 1964 NOTICE OF THE IMPOSITION OF A DISCIPLINARY PENALTY (To be completed by the employer) References: To: (i) .. ......................... ............... ............... ............... .. ......................... . . . . . . . . . . . . . . . . . . . . . . . . . . . (the worker) In respect of the breach of the Disciplinary Code Communicated to you on form 1*/1A reference on . . . . . . . . . . . . . . . . . . dated . . . . . . . . . . . . . . . . . . , I now impose the following penalty:A written warning: (ii) A reprimand; (iii) A severe reprimand; (iv) A fine of Shs. . . . . . ; (v) Summary dismissal. Date: . . . . . . . . . . . . . . . Copy to: .......................... (Signature of Employer) The Chairman of the Field Branch Committee *Delete whichever is inapplicable. URBAN WATER SUPPLY AND SEWERAGE AUTHORITY .............. EMPLOYEE REQUISITION FORM 1.0 ERF/NO____ General 1.1 To:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date: . . . . . . . . . . . . 1.2 From: 1.2.1 1.2.2 1.2.3 1.3 Post t be filled: 1.3.1 Job Title: . . . . . . . . . . . . . . . . . . . . . . . Grade: . . . . . . . . . . . . . . . . . . . ....................................................... ...................................................... ...................................................... ...................................................... 1.3.2 Salary Scale: . . . . . . . . . . . . . . . . . . . . Salary Range. . . . . . . . . . . . . . . 1.3.3 Permanent/temporary/Casual/Contract Post (tick relevant items) 1.3.4 Appointing Authority: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3.5 Existing/New/Budgeted/Vacant post (tick relevant items) 1.3.6 1.3.7 2.0 3.0 Preferred Age Range: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date Required to be filled: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4 Justifications for the Request: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........................................................... ........................................................... ........................................................... 1.5 Required Quantifications: 1.5.1 Professional: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.5.2 Academic: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.5.3 Relevant Experience: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...................................................... 1.5.4 Required Personal Qualities: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...................................................... 1.6 1.7 1.8 New/Existing/Vacant Post (tick relevant items) Date required: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Funded in the budget/Not in the budget (tick relevant items) REQUIRED MINIMUM QUALIFICATIONS 2.1 Preferred age range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2 Education and professional qualifications: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 Relevant Experience: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.4 Special qualities (physical personal, etc): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DUTIES AND RESPONSIBILITIES 3.1 ............................................................ 3.2 ............................................................ 3.3 ........................................................... 3.4 ........................................................... 3.5 ........................................................... 3.6 ........................................................... 3.7 ........................................................... 3.8 ........................................................... 3.9 ........................................................... 3.10 ........................................................... Requisitioning officer: . . . . . . . . . . . . . . . . . . . . . Signature: . . . . . . . . . . . . . . . . . . . Designation: . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date: . . . . . . . . . . . . . . . . . . . . . . 4.0 HEAD F DEPARTMENT I recommend/do not recommend the filing of the post requisitioned for because: ................................................................. ................................................................. Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . Signature:. . . . . . . . . . . . . . Date:. . . . . . . 5.0 MANAGING DIRECTOR AUTHORISATION I hereby authorized/d not authorise new recruitment to fill the post of ................................................................ ................................................................. Signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Date: . . . . . . . . . . Stamp: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . URBAN WATER SUPPLY AND SEWERAGE AUTHORITY LETTER F APPOINTMENT _________19_____ To: _______________________________________ _______________________________________ _______________________________________ Dear Mr./Mrs./Ms. ___________________________ Further to your recent interview, we are passed t offer you the position of _________________________________commencing on ___________________ 1. This appointment is provisional subject to your passing a medical examination, including an X-Ray of the chest by Medical Practitioner approved by our Authority. Please contact the Personnel and Administration officer at our office, who can advise you about the medical examination, which must be taken during your probationary period. We will meet the cost for examination. 2. This appointment is subject to the standard twelve months’ probationary period, during which time your performance will be reviewed. Upon successful completion of the probationary period, you will be eligible for confirmation in you position and for appointment to the permanent establishment. 3. Your salary will be ________ per annum in grade ________ no our salary scale increments are granted annual subject t satisfactory performance and your first increment will be on the _____________. You will enjoy the following fringe benefits and/r allowances: ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ 4. 5. In your position you will be responsible to_____________________ and your appointment is governed by the Staff Regulations of the authority presently in force. You will be given access to the documents on joining the Authority and shad you have any question, these can be discussed during your induction programme which will start n your first day with us. You will be entitled to ___________ working days eave per annum. Annual eave must be taken at a time convenient t the authority, but in any event within six months f the date it falls due. 6. One calendar month’s notice is required by you or the authority in order to terminate employment. If your appointment is terminated on grounds of misconduct, you may not be given any notice and are liable to forfeit any benefits. 7. At the time of appointment to the permanent establishment, you will be required to join _______________ Social security fund to which you will contribute Shs.____________ per month and the authority will contribute for you Tshs______ per month. 8. Normal office hours are from ________ am to ______ pm, Monday to Friday with/without a lunch break from ________ to ______ pm. You may be asked occasionally to work overtime, for which you will receive no/extra compensation. This letter is written in duplicate. If the terms are acceptable to you, please sign your acceptance on one copy and return it to the Personnel and Administration Officer. We congratulate you on your appointment, with you all success on it, and look forward to your utmost contribution in the services of our authority. Yours Faithfully, Managing Director I accept/do not accept employment with your Authority on the conditions set out in this letter. Signature __________________________________ Date: ____________ Full Name ___________________________________________________ URBAN WATER SUPPLY AND SEWERAGE AUTHORITY ANNUAL STAFF PERFORMANCE APPRAISAL Appraisal period: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DEPARTMENT . . . . . . . . . . . . . SECTION . . . . . . . . . . . UNIT SECTION I: To be completed by the Employee Name Salary Scale Date of Birth Family status Basic Salary per Month Employment Date Increment Date Duties and responsibilities: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........................................................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. .. .. .. .. .. .. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Main achievement during the appraisal period: . . . . . . . . . . . . .............................................. .............................................. .............................................. .............................................. .............................................. .............................................. .............................................. .............................................. .............................................. .............................................. 3. Indicate special achievements during .......................... .......................... .......................... .......................... .......................... .......................... .......................... .......................... .......................... .......................... 4. Are you being effectively utilized? If yes how? ......................... ......................... ......................... ......................... ......................... ......................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. the appraisal period: . . . . . . . . . . . . ............................ ............................ ............................ ............................ ............................ ............................ ............................ ............................ ............................ ............................ Yes/No . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...................................................... 5. If no why? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Signature: . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date: . . . . . . . . . . . . . . . . . Employee Name: . . . . . . . . . . . . . . . . . . . . . . . . Position:. . . . . . . . . . . . . . . . SECTION II To be completed by Head of Department/Section/Unit after discussion with Employee RANKING RATING ELEMENTS 1 Work Performance Achievement 2 Work Performance Quality 3 Planning and organisation of work 4 Professional ethics and technical competence 5 Ski in producing solutions to work problems 6 Ability to work independently or TOTAL POINTS POINTS AWARDED COMMENTS with minimum supervision 7 Relationship with others 8 Speed of work 9 Discipline at work 10 Effectiveness in supervision 11 Total Indicate any activities which the employee performed with excellence: ........................................................ ........................................................ ........................................................ Employee signature: . . . . . . . . . . . . . . . . . . . . . . . . Date: . . . . . . . . . . . . . . . . . Name: . . . . . . . . . . . . . . . . . . . . . . Signature. . . . . . . . . . . . Position: . . . . . . . . . . . . Date: . . . . . . . . . . SECTION III: To be completed by the Managing Director or Departmental Head A: Before competing this section please discuss the staff member’s performance with the reporting officer, and if it is necessary with the employee B: Comment here on main weakness of employee, possible remedies and how the Authority could help the employee ............................................................ ............................................................ ............................................................ ............................................................ ............................................................ ............................................................ ............................................................ C: Keeping in mind the requirements of the post, check one of the following statements describing the employee’s performance. 1. ______ An outstanding performance ______ (100 – 90) 3. ______ A good performance (65 – 50) 2. _____ Avery good performance _____ (89 – 70) 4. _____ A performance that does fully meet standards (40 – 39) 5. A poor performance ____ (bellow 29) D: Salary recommendation (tick only one f the following) (i) One/two annual increments ( (ii) Salary adjustment ( (iii) Promotion to the next grade ( (iv) No increment ( (v) Demotion ( ) ) ) ) ) Signature: . . . . . . . . . . . . . . . . . . . . . . . . . . Date: . . . . . . . . . . . . . . . Name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Position: . . . . . . . . . . . . . . . . . . . . . . . . . . . URBAN WATER SUPPLY AND SEWERAGE AUTHORITY LEAVE APPLICATION FORM To: The Personnel and Administration officer 1.0 Date: ___________ To be competed by employee 1.1 Name of employee _______________________________________ 1.2 Position ________________________________________________ 1.3 Department/Section/Unit __________________________________ 1.4 Leave entitlement days ___________________________________ 1.5 I request for annual eave between ___________ 19 ____ and ______19 _____ equal to ______ days. 1.6 I request/d not request for my eave salary to be paid before I proceed on leave. Signature of Applicant __________________________________________ ____________________________________________________________ 2.0 DEPARTMENT/SECTION/UNIT COMPLETION (This part be completed by the immediate supervisor) 2.1 The above leave is: Recommended 2.2 Not recommended The above eave is not recommended for the following reasons: _________________________________________________ _________________________________________________ 2.3 3.0 I propose the leave to take place between ______ 19 and _____ 19 ____ equal to ____ days PERSONNEL AND ADMINISTRATION SECTION 3.1 To (Name of employee) 3.2 Position ________________ Department/Section/Unit _______________ 3.3 Your application for annual leave between _______ 19 ______ and ______ 19 _____ has been Granted _______________________ date ________ Not granted 3.4 It has not been granted for the following reasons ___________________ ___________________________________________________________ ___________________________________________________________ 3.5 We propose that you submit a new application for annual leave to take place between ______ 19 ______ and _____________19 _______ and that you discuss this with your immediate supervisor. You can also discuss this with Mr./Ms. ___________________________________________________________ __________________________________________________________ in the Personnel and Administration Section. 3.6 Your leave balance after the planned leave above will be _______ days. Signature ___________________________________________________ Personnel and Administration Officer Date_____________ Note: Application form to be completed in three copies and distributed as follows: one copy for the personal file of the employee, one copy to be sent to the employee and one copy to the immediate supervisor.