City of Park Ridge Merchant Card Processing Pricing Comparison
Transcription
City of Park Ridge Merchant Card Processing Pricing Comparison
City of Park Ridge Merchant Card Processing Pricing Comparison Current Merchant Services Provider Qualified Discount Rate Assessment Authorization Fee (per transaction) Access Fee (per transaction) Voice Authorizations Chargebacks Monthly Service Fee Batch Settlement Fee First Data Independent Sales 1.99% 0.00% $0.20 $0.03 $0.00 $0.00 $0.00 $0.00 3.42% 0.00% $0.13 $0.026 $0.00 $0.00 $12.00 $0.25 Chase Paymentech 2.00% 0.11% $0.00 $0.00 $0.65 $15.00 $0.00 $0.00 One Month Comparison January 2011 Base Month Transaction Count Base Month Credit Discount Fee 195 $23,140 Current Merchant Services Provider Qualified Discount Rate Assessment Authorization Fee (per transaction) Access Fee (per transaction) Voice Authorizations Chargebacks Monthly Service Fee Batch Settlement Fee First Data Independent Sales $460.49 $0.00 $39.00 $5.85 $0.00 $0.00 $0.00 $0.00 $505.34 $792.43 $0.00 $25.35 $5.07 $0.00 $0.00 $12.00 $4.75 $839.60 1 Chase Paymentech $462.80 $25.45 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $488.25 City of Park Ridge Merchant Card Processing Pricing Comparison One Year Comparison 2010/11 Qualified Discount Rate Assessment Authorization Fee (per transaction) Access Fee (per transaction) Voice Authorizations Chargebacks Monthly Service Fee Batch Settlement Fee Current Merchant Services Provider $17,837.73 $0.00 $708.37 $141.67 $0.00 $0.00 $144.00 $57.00 First Data Independent Sales $18,888.77 Apr-10 Apr-10 May-10 May-10 Jun-10 Jun-10 Jul-10 Jul-10 Aug-10 Aug-10 Sep-10 Sep-10 Oct-10 Oct-10 Nov-10 Nov-10 Dec-10 Dec-10 Feb-11 Feb-11 Mar-11 Mar-11 Trans Count 445 82 499 93 1074 127 336 163 273 152 268 148 292 137 260 73 244 64 194 128 227 170 5449 Chase Paymentech $10,365.62 $0.00 $1,089.80 $163.47 $0.00 $0.00 $0.00 $0.00 $10,417.71 $572.97 $0.00 $0.00 $0.00 $15.00 $0.00 $0.00 $11,618.89 $11,005.69 Total Amount Submitted Chargebacks $48,876.61 0 $1,213.67 0 $57,253.47 0 $1,456.37 0 $115,142.49 1 0 $1,894.84 $35,760.37 0 $2,587.52 0 0 $28,977.74 $1,956.47 0 $43,842.24 0 $2,551.36 0 $34,086.86 0 $2,330.13 0 $43,763.86 0 $1,373.51 0 $32,581.54 0 $1,518.78 0 0 $23,140.93 $2,802.28 0 $34,674.99 0 0 $3,099.55 $520,885.58 2 1 I :; '{ I LOCATION .RECAP Merchant Number Custpmer Service 302236991998 PageS of5 1-800-294-6097 Statement Period 01/01/11 - 01/31/11 SERVICE CHARGES -·e oate CHARGEBACK~REVERSALS Referenc:e No. · Amount Description· No Chargebacks/Reversals for this statement period 0.00 P.O.BOX 6600, HAGERSTOWN, MD 2174Hl600 ' 71344/A~POfi41ROW00110182/0001100018t/0000011000853 001 05 *This pricing comparison is provided as a courtesy and is intended to illustrate typically fees for standard transaction processing services. It is not intended to represent each other amounts you may be charged by FDIS or your current processor. Fees stated indeoerH.:tent Sales subject to change without notice. Fee descriptors may vary. Fees currentiy charged by including cancellation and closure fees, are contained in the FOIS Merchant Application Agreement Fees charged are subjact to change pursuant to the FDIS Merchant Application Agreement. Nothing contained herein shall supersede, alter, modify or effect any provision FDIS Merchant Application and Agreement Merchant Pricing Comparison* Thursday, April14, 2011 Prepared By: Name Address. City, State and Zip Phone Fax City of Park ridge Chris Gumino 118 n clinton chicago il60661 866-652-8990 Credit Qualified Debit Discount Mid-Qualified Credit Discount Rate Mid-Qualified Debit Discount Rate Non-Qualified Credit Discount Rate Non-Qualified Debit Discount Rate Fees $0.30 $0.00 $0.00 $0.00 $0.00 $0.03 $0.00 AmexAuth JCBAuth Fee Pin-Debit Auth Fee Gift Card Auth Fee $0.00 $0.00 $0.00 $0.00 Customer Service Fee Minimum Fee Statement Fee Account Fee Gateway Fee Compliance Service Fee Other Fee $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Fees $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Projected Monthly Savings Projected Yr 1 Savings Projected Yr 2 Savings Projected Yr 3 Savings .Yr 4 CONFIDENTIAL Merchant Pricing Comparison Page2/2 s~vil1tnQ 4/14/2011 12:13 PM FtrstData. *This pricing comparison is provided as a courtesy and is intended to illustrate typically · fees for standard transaction processing services. It is not intended to represent each lndepe:nd~~nt Sn!e:; other amounts you may be charged by FDIS or your current processor. Fees stated subject to change without notice. Fee descriptors may vary. Fees currenUy charged by including cancellation and closure fees, are contained in the FDIS Merchant Application Agreement. Fees charged are subject to change pursuant to the FDIS Merchant Application Agreement. Nothing contained herein shall supersede, alter, modify or effect any provision FDIS Merchant Application and Agreement Merchant Pricing Comparison* Thursday, April14, 2011 Prepared By: Name Address City, State and Zip Phone Fax City of Park ridge r. Swipe r r. Yes <No Reset Keyed CONFIDENTIAL Merchant Pricing Comparison Page 1/2 Chris Gumino 118 n clinton chicago il 60661 866-652-8990 ~fault· 4/14/2011 12:13 PM Z F1rst DataJ ~na1:rendent MERCHANT PROCESSING APPLICATION AND AGREEMENT (MPA) Lead No. _ _ _ _ _ _ _ _ _ _ __ (866) 652-8990 Agent Office (Print) _C=-M=D--=Sc....:I::.:N:...::C:___ _ _ _ _ _ _ _ _ __ AgentTelephone Sales Representative (Print)_J=-e=.:ff:.:......:T:..:a:.:s:.::s:.::a:::n=-i_ _ _ _ _ _ _ __ Promo Code _______________________ Program Code ________________ (1) MERCHANT INFORMATION Legal Name of Business DBA (Doing Business As) (only 22 characters Including spaces) Street Address (Physics/ Address- No P.O. Boxes) City State ZIP Mailing Address (N trdferent from Street Address) City State ZIP I Business Telephone Merchant Customer Service Telephone Business Fax Telephone Age of Business Yrs. Merchant E-Mail Merchant Customer Service E-Mail List Type of Business/Products/Services Sold and How (Be specific)- Merchant URL Authorized Business Rep I Name (as It appears on your Income tax return) Mos. Federal Tax 10 #(as It appears on your income tax return) I 0 I certify that I am a foreign entity/nonresident alien {If checked, please attach IRS Fonn K<-8) NOTE: Failure to provide accurate infonnation may result in a withholding of Merchant funding per IRS regulations. See Part IV, A.3 of your Program Guide for further information. (2) OWNERSHIP St% ownership for a corporation, 100% ownership for a partnership or proprietorship, must be accounted for on the application. 0 Sole Proprietorship 0 Private Corp. 0 Public Corp. 0 Government (federal/state/local) 0 Medical or Legal Corporation 0 Partnership 0 Limited Liability Co. 0 Non-Profit Corp. 0 Associations/Estates and Trusts 0 Tax-Exempt Org. (501C) 0 International Org. Home Telephone Title (Required) Expiration Date (Required) Street Address (Physics/ Address- No P.O. Boxes) Home Telephone Oate of Birth (mm/dd/yy) (Required) (Required) Street Address (Physical Address- No P.O. Boxes) Combined Estimated Monthly Volume (MC/Visa/Discovet4' Network) $c.___ _ __ Estimated Monthly Volume (American Express) $c.___ _ __ Typical Ticket/Sales Amount $'---.~--- ~NEW EQUIPMENT Select P!auarm: 0 REPROGRAM OTerminal No. Units _______ E CARDnet Platform 0 Printer No. Units _____ 0 Omaha PlaHorm 0 PIN Pad No. Units _____ DOther No. Units _____ Estimated Highest Ticket/Sales Amount $ Face to face 0 BuyPass P!aHorm Select Terminal Options: 0 Software Product------------------------------- Mail Order (MO) Telephone Order (TO) ______,0~% 0 TurnkeyNAR Internet ______,0~% 0 Other Total 0 Nashville Platform 100% _____1~0~0,_% E Auto-Close? EYes DNo 0 Retail Tips? OTeleCharge IVR* 0 Purchasing Card/Level II DYes orONo 0 Restaurant Tips? Petroleum Integrated Equipment: 0 Verifone Ruby Keyed Wtth Imprint 0 Gas Boy 0 Gilbarco Keyed Without Imprint 0 Other:--------------------------- 0 Auto Gas Debit *Notwithstanding anything to the contrary in the MPA, the term for a TeleCharge Merchant account Is month to month. 0 Cash-Back Limit Swiped Total fdis0610 100% DYes orONo page 1 of4 Gardservice International. LlC, doing business as First Data Independent Sales. is a registered ISOIMSP of Wells Fargo Bank, N.A., Walnut Creek, CA. All tmdemarks. service marks and trade names referenced in this material are the property of their respective owners. $ c0211 pall(ia) (6) SITE INSPECTION 1. Person/authorized ~pany performing site visitation: 6. Return Policy: 0 Full Refund 2. Visitation Date: _ _ _ _ _ __ 3. How Many Employees: _1,___ _ _ __ 4. Location: 0 Mall 1!!1 Mixed 5. Zone: E Business District 0 Exchange Only 1!!1 None 7. Do you have a refund policy for MC/Visa/Discover/American Express Sales? DYes ~No lfYes,checkone: D Exchange 0 Store Credit 0 MC/Visa/Discover/ American Express Credit 0 Office 0 Apartment 0 Home 0 Isolated 0 lndusbial 0 Shopping Area 8. If MC/Visa/Discover/American Express Credit, within how many days do you submit credit transactions? l!!lo-3 0 4-7 0 8-14 0 Over 14 9. What is the timeframe from the transaction to delivery of product/service? 100% 0 Residential 0-7days _ _% 8-14days _ _% 15-30days _ _% 30+days (7) PROCESSOR 1. Are you now processing or have you ever processed MC/Visa/Discover/American Express? 0 Yes 1!!1 No («yes, attach a previous processor's statement) 2. Name of Processor: 3. Have you ever had a payment card processing relationship terminated? 0 Yes 1!!1 No («yes, attach explanation) 4. Do you use any third party to store, process or transmit cardholder data? 0 Yes 1!!1 No If yes, give name and address: Acceptance of all MasterCard, Visa and Discover transactions is presumed unless you indicate which service(s) you do not want by checking that service below. (See Section 1.9 of your Program Guide.) $ Chargeback Fee for MC/Visa/Discover 30.00 (per occurrence) Checking Account Change, ACH Reject, and Account Closure fees 0 ,Visa Credit Transactions $ 30.00 (per occunence) Compliance Service Fee: 0 Monthly 0 Annually $._ _ _ __ Early Cancellation Fee:* An amount equal to your Monthly Minimum Fee MC/VIsa/Discover Monthly Customer Service Fee, and Monthly Account Fee multiplied by the number of months remaining in your initial term, as designated in the Initial Term of Merchant Agreement section of this MPA. 0 Visa Non-PIN Debit Transactions 0 MasterCard Credit Transactions 0 Mastercard Non-PIN Debit Transactions *Not applicable to TeleCharge Merchant accounts. 0 DiscoverTransactions Discount Rate for MasterCard, Visa and Discover Network Credit and MasterCard, Visa and Discover Network Signature Debit + Association Dues (.0011 MasterCard dues, .0011 Visa and .0010 Discover Network dues) + Interchange Rate $ $ Monthly Minimum Fee for MC/Visa/Discover 1.99 % Non-Receipt of PCI Data Validation Fee (if applicable) (only charged after 6 months and each month thereafter if we have not received Merchant's validation of PCI compliance - see glossary for details) Monthly Customer Service Fee Total Processing Rate Your processing fees will be the Discount Rate plus Association Dues and the current Interchange Rate at the time you process your Transaction. Interchange Rates are variable and are determined by how your transactions clear Interchange. Sections 1.9.3 and 18.1 of the Program Guide are not applicable. Discount Rates are charged on all sales and refunds. All Discount Rates will be deducted monthly. Monthly Account Fee $'-----$ 0.00 Merchant Statement Fee $'-------=.;9.=9=5*_ *TeleCharge Merchants who receive a paper statement will be charged $5.00 per month. To discontinue your paper statement and to receive your Monthly Settlement Statement exclusively online at no charge, you must register at lfvmerchantoffice.com. Authorization Fee for American Express* Voice Authorization Fee $ (Merchants with existing American Express or Non-Full Service must complete the American Express section located on page 3.} AVS Fee (per inquiry) $ Access Fee $ 0 Check here to apply Batch Closure Fee $ Batch Settlement Fee $ Discount Rate• _ _ _ _% + $._ _ __ 0 Token & Encryption 0 Encryption 0 Token $ 0.00 0.05 0.75 0.0269 0.25 0.25 0 AMEX Split Dial (Lodging, Auto Rental & Restaurant Only) (Does not apply to full service pmcesslng) •For Retail and Restaurant Card Not Present Transactions, a 0.30% surcharge will be charged. fdis0610 0.00 19.95 •No AMEX Authorization fee Is charged when Split Dial is selected. (Per Item) TransArmor Monthly Minimum Fee $ TransArmor Monthly Fee page2 of4 Cardservice lntemational,LLC, doing business as Rrsl Data Independent Sales, is a registered ISOIMSP of Wells Fargo Bank, NA, Walnut Creek, CA All trademarks, service marks and trade names referenced in this material are the property of their respective owners. $ c0211 pall(ia) Monthly Gateway Fee Gateway Transaction Fee D Standard Gateway $ _ __ $._ __ D Fraud FlexDetect $_ __ $ DWireless DDiai..Up EBTTransaction Fee: $ AMERICAN EXPRESS (Existing or Non-Full Service) (Charged on American Express Statement) Initials: _ _ __ D New (Non-Full Service) $._ _ __ Annual Volume AMEX Monthly Fee $ 7.95 Existing AMEX Merchant N o . - - - - - - - - Cap No. _ _ _ _ _ _ __ DExisting Estimated Average Ticket $._ _ __ AMEX Discount Rate• Franchise N a m e : - - - - - - - - - - - - - - - - - - - - - - - - _ _ _ _% + $_ _ __ • For Retail and Restaurant Cant Not Present 71'ansactlons, a 0.30",{, surcharge will be charged. EXISTING DISCOVER NETWORK Lease Company: First Data Global Leasing Total Monthly Lease Charge: $ Lease Term: Annual Tax Handling Fee: mos $10.20 w/o taxes, late fees, or other charges that may apply- See the Equipment Lease Agreement Section of your Program Guide for details. This is a notH:ancellable lease for the full term indicated. First Data Global Leasing will automatically debit the Settlement Account identified on page 1 for all amounts owing under the lease. The equipment/products to be leased are referenced in the Equipment/Software section of this MPA, located on page 1. (Merchant's initials: ECA & CHECK WARRANTY D ECA110 Check Warranty D Check Warranty D Other: - - - - - - - - - - - - - - - - - - $c___ __ Monthly Minimum Fee % Inquiry Rate Charge per Transaction $ Monthly Processing Fee $ Setup fee $ Warranty Maximum• $ Flat Fee Custom Requested Operator call $ $ $ Recovery Processing Fee $ Warranty Research Fee $ Other: $ 2.50 5.00 7.50 ECA Correction Fee December Risk Surcharge ECA Chargeback Fee $ Other: $ 5.00 0.10% 5.00 $ 15.00 DWeekly $ 10.00 D Daily D Monthly (Included at No Charge) TELEPHONE ACCEPTANCE SERVICE (TAS) D Warranty Setup Fee $ D VerirJCation Discount Rate Order Confirmation Letter Fee* (TAS only) $ Monthly Check Volume $ Average Dollar Amount $ # ofWebsites/Csll Centers: - - - - I Transaction Fee $ Monthly Processing Fee $ Monthly Minimum Fee % 0.60 Corporate check processing service add-on selected? DYes D No D *Opt-Out: Subscriber agrees to send written confirmation to consumer per NACHA. Maximum Warranty (TAS): INTERNET ACCEPTANCE SERVICE {lAS) D Warranty Setup Fee $ D VerifiCation Monthly Check Volume $._ _ __ Discount Rate _ _ _ _% Transaction Fee $'------ Average Dollar Amount $._ _ __ Monthly Processing Fee $c...__ __ # ofWebsites/Call Centers: - - - 1 Monthly Minimum Fee Corporate check processing service add-on selected? DYes D No D *Opt-Out Subscriber agrees to send written confirmation to consumer per NACHA. fdis0610 Maximum Warranty (lAS): page 3 of4 Cardservice International, LLC, doing business as First Data Independent Sales, is a registered fSO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA. All trademarf<s, service marf<s and trade names referenced in this matelial are the property of their respective owners. c0211 pa11(ia) (12) THIRD PARTY AGREEMENTS (cont'd) ADDmONAL TELECHECK INFORMATION (Required for all TeleCheck Services) Merchant: 1. Is a publicly traded corporation. 2. Is a subsidiary of a publicly traded corporation. 3. Is federally-insured. DYes DNo DYes DNo 4. Is a government entity. DYes DNo 5. Sells anti-telemarketing devices. DYes DNo DYes DNo 6. Sells "credit enhancements" serviceslproducls. DYes DNo 7. Sells identity theft protection services/products. 8. Sells services/producls that facilitate the obtaining of grant DYes DNo 9. Has annual revenues of$._ _ _ __ 10. Has been the subject of a taw enfon:ement or government Investigation. (ff yes, please explain} 11. Has had any state-Issued or business license revoked. {If yes, please explain) DYes ONo 12. Has used anotherTEL Processor within the past two (2) years. («yes, please explain DYes 0 No DYes DNo DYes DNo why Company Is now seeking lhe services of anolher TEL Processor} 13. Obtains %of annual revenues from sales solicitations initiated by Company via telephone, fax or e-mail to customers for which the Company has had no existing relationship with for the past two (2) years. 14. Describe Company's specific type of business and product lines for the past two (2) years: Tenn and Tennination. TeleCheck will provide the TeleCheck Services selected in the TeleCheck Application for an initial term of twelve (12) months from the effective date. Thereafter, the TeleCheck Services shall automatically renew for successive 12-month terms until terminated as provided for In the TeleCheck Service Agreement. Damages. Upon your breach or unauthorized termination of the TeleCheck Services, TeleCheck shall be entitled to recover from you liquidated damages in an amount equal to ninety percent (90"/o) of the total aggregate charges payable for the unexpired portion of the then-current term of the TeleCheck Services. Payment. All fees and charges are due upon receipt You authorize TeleCheck to debit from your financial institution account as provided to TeleCheck by you, all payments and other amounts owed. You agree to pay TeleCheck a $25.00 fee for any check or ACH debit that Is not paid by your financial Institution upon presentment "Wananty maximum for ECA Is $20,000; Check Wananty Is face value of chec/c; Grocery and Corwenlence Verffcal Market program Is $100. (13) SIGNATURES Client certifies that all information set forth in this completed Men:hant Processing Application and Agreement (MPA) is true and correct and that Client has received a copy of the Progmm Guide and Confirmation Page (version fdiS0610), which is part of this MPA (consisting of Sections 1-13), and by this reference incorporated herein. Client further agrees that Client will not accept more than 20% of its card transactions via mail, telephone or Internet order. However, if your Application Is approved based upon contmry Information stated in Section 4, Marketing Method above, you are authorized to accept transactions in accorda~ with the percentages indicated in that section. This signature page also serves as a signature page to the Equipment Lease Agreement, TeleCheck/TRS Services Agreement, and the American Express& Card Acceptance Agreement appearing in the Third Party Section of the Progmm Guide, if selected, the undersigned Client being the "Lessee" for purposes of such Equipment Lease Agreement, TeleCheck/TRS Services Agreement, and/or "You" and "Your" for the purposes of the American Express Card Acceptance Agreement Client authorizes First Data Independent Sales ("FDIS") and Wells Fargo Bank, N.A. ("Bank") and their agents to Investigate the references, statements and other data contained herein and to obtain additional information from credit bureaus and other lawful sources, including persons and companies named in this MPA. Client authorizes FDIS and BANK and their agents (a) to procure Information from any consumer reporting agency bearing his/her personal credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living, and (b) to contact all previous employers, personal references and educational institutions. It is our policy to obtain certain information in order to verify your identity while processing your account application. By selecting "I Agree" below, I represent that I have read and am authorized to sign and submit this application for the above entity which agrees to be bound by the American Express Card Acceptance Agreement ("Agreemenf'), and that all information provided herein Is true, complete and accumle. I authorize FDIS and American Express Tmvel Related Services Company, Inc. ("AXP") and AXP's agents and Affiliates to verify the information in this application and receive and exchange information about me personally, Including by requesting reports from consumer reporting agencies, and disclose such information to their agent, subcontractors, Affiliates and other parties for any purpose permitted by law. I authorize and direct FDIS and AXP and AXP agents and Affiliates to inform me directly, or through the entity above, of reports about me that they have requested from consumer reporting agencies. Such information will include the name and address of the agency furnishing the report I also authorize AXP to use the reports from consumer reporting agencies for marketing and administrative purposes. I understand that upon AXP's approval of the Application, the entity will be the Agreement and materials welcoming it, either to AXP's program for FDIS to perform services for AXP or In AXP's standard Card acceptance program, which has different servicing.terms (e.g., different speeds of pay). I understand that if the entity does not qualify for the FDIS servicing progmm, the entity may be enrolled in AXP's standard Card acceptance program, and the entity may terminate the Agreement By accepting the American Express Card for the purchase of goods and/or services, or otherwise indicating its intention to be bound, the entity agrees to be bound by the Agreement Client authorizes FDIS and Bank and their affiliates to debit Client's designated bank account via Automated Clearing House (ACH) for costs associated with equipment hardware, software and shipping. You further acknowledge and agree that you will not use your merchant account and/or the Services for illegal transactions, for example, those prohibited by the Unlawful Internet Gambling Enforcement Act, 31 U.S.C. Section 5361 et seq, as may be amended from time to time. I agree that if I process Card transactions, I will comply with the Program Guide for all transactions I process. The current Program Guide Is available online at www.firstdata.comlfdis/Merchants/Ooeratingprocedureslfdis0610.pdf. I understand that I also may request a copy of the Progmm Guide from my sales representative at any time. I further understand that a sample copy of this MPA [version number c0211 pall(ia)] is available for me to view or copy online at www.firstdata.comlfdisiMerchants/Agreement/c0211 pall(ia).pdf. I further understand that no strlkeouls, interlineations, additions or modifications to this preprinted MPA may be made and that this MPA may be transmitted to or from Processor and/or retained electronically by Processor, which will constitute an original. Client agrees to all the terms of this MPA. This MPA shall not take effect until Client has been approved and this Agreement has been accepted by FDIS and Bank. Print Name of Principal or Corporate Officer x=-~~~------------------------------- Signature (TtUe) Print Name of Principal or Corporate Officer X-=s7ign-atu:--re-:(Ti=me::::-::)------------------------ Date -:::Date:-:------ Personal Guaranty: The undersigned guarantees to FDIS and Bank the perfonnance of this Agreement, the American Express Card Acceptance Agreement, and First Data Global Leasing, and TeleCheck/TRS Services Agreement, H applicable, and any addendum thereto by Client, and in the event of default, hereby waives Notice Of Default and agrees to Indemnify the other parties, including payment of all sums due and owing and costs associated wHh enforcement of the tenns thereof- FDIS and Bank shaft not be required to first proceed against Client or enforce any other remedy before proceeding against the undersigned IndividuaL This is a continuing guarantee and shaft not be discharged or affected by the death of the undersigned and shall bind the heirs, administrators, representatives and assigns and be enforced by or for the benefit of any successor of FDIS and Bank- The tenn of this guarantee shall be for the duration of the MPA, the American Express Card Acceptance Agreement, and F'"II'St Data Global Leasing, and TeleCheck/TRS Services Agreement, H applicable and any addendum thereto, and shall guarantee all obligations which may arise or occur In connection with my activities during the tenn thereof, though enforcement may be sought subsequent to any tennination_ Print Name of Personal Guarantor X.=-~--~~~~~----------------------- Signature, as an Individual (No Title) Date Print Name of Personal Guarantor X.~~--~~~~~----------------------- signature, as an individual (No TtUe) Date cardservice International, LLC, d/b/a First Data Independent Sales, on behalf of itself and on behalf of Wells Fargo Bank, N.A. (for Visa and MasterCard transactions) Signature X fdis0610 For internal use only: SICIMCC Code page4of4 Gardservice International, LLC, doing business as Rrst Data Independent Sales, is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA. All trademarks, service marks and trade names referenced in this material are the property of their respective owners. c0211 patl(ia) PRICING Qualified Discount Rate 2°/o Assessments .11°/o Authorization $0 Access Fee $0 Monthly $0 Service available 24 hours a day, 7 days a week Additional fees with rare occurrences: Voice Authorizations $.65 Chargebacks $15.00 Actual volumes and average ticket for visa/mastercard will need to be confirmed with processing statements upon signing of agreement. © 2008, ~base Paymentecb Solutions, ILC. AU rights reserved. 7 . C:HASEO™ . Paymentech . · .-·· ~ ·; -.: .. .... . . . ...... ..,.' " : -:<;::'( ..·.··:·~~ ·. ,. . .··.· . ; . ·_.·.;_ .··.. ;; ~:</~~- . ~.:;·-~.::(·~:\§~;(> ·.. . .. :· . . . . .·.\ .. . "'·:.>;~.~-·..: . ·~-. .· .· .:::/ ... : ·.·.:.~.·.·-~~..-.:~.~ (~. : .... •. .·;.~_}/ .. -t.~r'~i~ ;'y~~t~;::;,r,i~~; 1:,;5 ·: .· . >~~~{~¥:\·· k.::i.=·. ~~~; ;t.·· J!{"> . />.·· .·::"· ··X'::,>, :·~?·" '•. ·"·· ,"•''• : .· '·/ ' ·:· . . ~f>:;> :~;. ~..;~ >,f .-~·~<;:' :·, ;_ .:.(''<;>·~ ; / . . <... . ,. . . .·. · STRICTLY CONFIDENTIAL: This document contains information that is confidential and the property of Chase Paymentech Solutions, L.L.C. It may not be copied, published, or used, in whole or in part, for any purpose other than expressly authorized by Chase Paymentech Solutions, L.L.C. Terms and conditions outlined in this proposal are valid for 90 days from the date listed above. © 2008, Chase Paymentech Solutions, LLC. AU rights resern:d. 2 ---· -~~------- .... Executive Summary Who we are: We are the new Chase Paymentech: As of November 1, 2008, Chase Paymentech operates as a business unit of JPMorgan Chase, one of the largest, credible financial institutions in the world. With this change of ownership, Chase Paymentech continues our 25-year heritage of keeping our priorities focused on adding value to our merchants and partners through exceptional service and product solutions. Including 2300 employees, with 300 Account Reps and 200 Telesale Reps, Chase paymentech has pioneered the acceptance of alternative payments offering methods of payment such as PayPal®, Bill Me Later®, Green Dot® and Revolution Money. Ori the Internet or at the point of sale, Chase Paymentech's unique combination of outstanding service, innovative solutions and financial strength offers solid benefits to companies both large and small. We offer a full spectrum of payment processing solutions for our merchants, enabling them to accept the following payment types at any type of point-of-sale media, including terminals, Internet and mobile devices. • Credit and debit cards • Stored value payments • International currencies • Alternative payments Our solutions enable companies large and small to improve the value of their payment and sales operations by reducing cost of payment acceptance, improving sales through gift cards and alternative payments and improving customer service through payment flexibility. Chase Paymentech is the leader in CNP payment processing, with over 50% market share of e-commerce transactions. At this time, we have capability to process more than 800 transactions per second and are able to authorize transactions in over 130 currencies. © 2008, Chase Paymentech Solutions, LLC. All rights reserved. 3 Today's customers demand the flexibility to purchase goods and services at the point of sale, via telephone, mail order or Internet, and even by recurring billing. To provide the greatest flexibility to your customers, as well as increase your competitive edge, CITY OF PARK RDIGE seeks to partner with a proven payment processing company. From assessment to strategy, design, infrastructure, answers and support, Chase Paymentech works with the systems and partners to help CITY OF PARK RDIGE configure your operations and processes to maximize efficiency grow your business and improve your bottom line. Here's how: • Dedicated Customer Service - As CITY OF PARK RDIGE considers a new partner in merchant services, Chase Paymentech provides professionals that possess in-depth knowledge of credit card processing in your industry, and we strive to understand CITY OF. PARK RDIGE's unique and changing business needs. Relationships are the foundation of Chase Paymentech's philosophy. A dedicated Account Executive will be assigned to CITY OF PARK RDIGE to manage all aspects of your business relationship with Chase Paymentech, assist in the timely resolution of issues, and provide regular reviews and analysis of CITY OF PARK RDIGE's payment processing. • Sophisticated Reporting Capabilities - Chase Paymentech offers an easy-to-use, flexible and comprehensive reporting package that enables ongoing analysis and evaluation of transactions, settlements, chargebacks and other mission-critical information. Chase Paymentech also provides a complete reporting system that allows CITY OF PARK RDIGE to monitor chargebacks, retrievals, settlements and interchange qualification. Standard and customized reports can be received in a variety of formats, enabling CITY OF PARK RDIGE to manipulate the format and distribute the data according to your internal processes. An electronic report for reconciliation is available, which provides a unique merchant reference number for use as a customer code or invoice number, enabling electronic posting and reconciliation. • Cutting-Edge Payment Processing - With Chase Paymentech, merchants are offered simple to use, yet cutting-edge technology solutions to help cut costs and increase productivity ... solutions that evolve with CITY OF PARK RDIGE' ever-changing needs. © 2008, Chase Paymentech Solutions, LLC. All rights reserved. 4 We strive to innovate and invest considerably in technology development. As a result, we lead the industry in providing advanced products, such as the Chase Paymentech Gift Card, the full service Orbital Internet payment gateway and reliable fraud protection solutions that continually meet your unique business needs. • Competitive Pricing -CITY OF PARK RDIGE is seeking to minimize the costs involved in accepting payments. Chase Paymentech has designed our solution to provide CITY OF PARK RDIGE with the best value for your investment. We will monitor CITY OF PARK RDIGE' interchange compliance using a proactive authorization network and a reporting strategy specifically designed to minimize your interchange expense. CITY OF PARK RDIGE may access around-the-clock technical support at no additional charge. All expected costs are fully represented in this proposal. • Partnering with an Industry Leader - CITY OF PARK RDIGE seeks a payment processing partner who is clearly established in the industry and whose experience enables it to flexibly adapt to CITY OF PARK RDIGE' business needs. • Chase Paymentech Today: • Processes over $3808 in payments for over 250,000 merchants • Accepts ALL forms of payment • Serves customers globally in multiple industries o E-commerce o Billers o Retail • Dominates e-commerce - with over 50°/o market share of transactions for some of the world's leading multichannel brands © 2008, Chase Paymentech Solutions, LLC. All rights reserved 5 Powering Payments Everywhere Chase Paymentech is wholly owned by JPMorgan Chase Bank which gives CITY OF PARK RDIGE support services and global presence in SO countries and territories. We offer CITY OF PARK RDIGE the widest range of products and services, with a depth of customization unmatched by other organizations. It's our hope that CITY OF PARK RDIGE will see the benefits of our expertise in automated, electronic payment processing, using solutions that will significantly impact your bottom line and improve your ability to serve your customers when and how they demand. Representative Chase Paymentech Merchants I e at&t t ijMIII t''""""ildlho .ltl»~J. \~. ~· @omcast @Target.com - Ill IF· •Mobile' ilia II STOP&SHOPI amazon.com. ~ ~fSHf;f Central ®. Hilton 6 © 2008, Chase Paymentech Solutions, LLC. All rights reserved. 6