41 Cluster Cases from Northern Europe
Transcription
41 Cluster Cases from Northern Europe
2011 41 Cluster Cases from Northern Europe Innhold 1. BAYERN .............................................................................................................. 4 1.1 Bavarian Cluster Environmental Technology, Southern and Eastern Bavarian Water Conference ................................................................................................. 5 1.2 Bavarian Cluster Automotive and Cluster Energy Technology, Electric Mobility connecting Bavaria ................................................................................ 7 1.3 Bavarian Cluster Medical Technology, Improvement of further education in the field of medical technology ............................................................................ 8 1.4 Bavarian Power Electronics Cluster, Power Electronics to Improve Energy Efficiency ........................................................................................................... 10 2. COMPETENCE NETWORKS GERMANY ..................................................... 12 2.1 Food-Processing Initiative, „FoodSpot“ ....................................................... 13 2.2 BalticNet-PlasmaTec, „PlasTEP – Dissemination and fostering of plasmabased technological innovation for environmental protection in the Baltic Sea Region” ............................................................................................................... 15 2.3 GIQS “Industrial Liaison Office“ ................................................................. 17 2.4 Logistics Initiative Hamburg, „Logistics School Award” ............................ 19 2.5 CyberForum e.V., „SaaS4KMU – Software as a Service for Small and Medium-Sized Companies“................................................................................ 21 2.6 ITS Niedersachsen, “Establishment of a Pan-European Emergency Call System“ .............................................................................................................. 23 2.7 Fördergesellschaft Erneuerbare Energien e.V. (FEE), Society for the Promotion of Renewable Energies ..................................................................... 25 2.8 GEOkomm networks .................................................................................... 25 2.9 InnoZent OWL e.V. ...................................................................................... 25 2.10 BioPark Regensburg ................................................................................... 25 2.11 Aviation Cluster Hamburg Metropolitan Region (Luftfahrtcluster Metropolregion Hamburg e. V.) ......................................................................... 25 2.12 NieKE- The Food Innovative Niedersachsen, University of Vechta.......... 25 3. DENMARK ........................................................................................................ 26 3.1 CFIR (Get F`IT Finance IT Tuesday)........................................................... 27 3.2 Network for Market, Communication & Consumption (branding platform regional food) ..................................................................................................... 29 3.3 PlastNet (Use of Polypropylene fibres in bricks and tiles) ........................... 31 3.4 KVCA Cooling Cluster (A specific education programming) ..................... 33 3.5 VE-Net (Energymap.dk) ............................................................................... 35 3.6 Danish Sound Technology Network (Event Mobile – a new era for live music experiences) ............................................................................................. 36 3.7 InVIO (Creative Alliances in North Jutland)................................................ 38 3.8 Welfare Tech Region (Matchmaking of innovative Welfare Technology) .. 40 3.9 InfinIT – Innovation Network for IT ............................................................ 42 4. FINLAND........................................................................................................... 44 4.1 Energy Technology competence cluster, Finland “Direct 2 Business” ........ 45 4.2 Living Business Competence Cluster “Cohousing – business potential and new dwelling solutions” ..................................................................................... 46 4.3 Intelligent Machines Competence Cluster, Finland “Mini –cluster model of Intelligent Machines Cluster, case FIMA – Forum for Intelligent Machines“ ... 47 5. NORWAY .......................................................................................................... 51 5.1 Technology akvARENA............................................................................... 52 5.2 Norwegian Centres of Expertise Micro- and Nanotechnology (NCE MNT) 54 5.3 Norwegian Center of Expertise – Systems Engineering: Kongsberg ........... 56 5.4 Norwegian Centre of Expertise – Maritime Case 1 ...................................... 56 5.5 Norwegian Centre of Expertise – Maritime Case 2 ...................................... 56 6. POLAND ............................................................................................................ 57 6.1 Innovative Industrial Cluster, Association of Producers of Casting Components KOMCAST ................................................................................... 58 6.2 Printing and Advertising Cluster in Leszno (Minimal organization for cluster’s competitiveness – the concept of ”limited centre” and ”creative homelessness”) ................................................................................................... 60 6.3 Printing and Advertising Cluster in Leszno (Cluster Initiative as intermediary in knowledge transfer to micro-enterprises) ....................................................... 61 6.4 Klaster Medycyna Polska Południowy Wschód (MedCluster) .................... 63 6.5 Optoklaster - Mazovian Cluster of Innovative Photonic Technologies ........ 64 6.6 Silesian Aviation Cluster .............................................................................. 66 6.7 Mazurskie Okna Sp.- Masurian Windows ................................................... 68 6.8 Pomeranian ICT Cluster (Gdansk, Poland) - Pomorski Klaster ICT .......... 71 1. BAYERN 1.1 Bavarian Cluster Environmental Technology, Southern and Eastern Bavarian Water Conference Name of Cluster Main Objective/ focus of Cluster Umweltcluster Bayern Umweltcluster Bayern is a network initiative, which facilitates collaboration between the actors of the environmental technology industry and science area in Bavaria.Main purpose of the Cluster is to strengthen and support the development of the environmental technology in Bavaria through networking, information and initiated cooperation. Title of case Initating and implementing the ”Süd- und Ostbayerische Wassertagung” (Southern and Eastern Bavarian Water Conference) – a trade fair and conference with a very specific regional and thematic focus The event will take place on April 6th – 7th, 2011 Main participants in case Umweltcluster Bayern, ARGE Wasser/Abwasser Niederbayern/ Oberpfalz, in Cooperation with: Mösslein Wassertechnik, Schwimmbad fach-Verband e. V., BERUFSVERBAND BAYERISCHER HYGIENEINSPEKTOREN E.V., Wasserwerksnachbarschaften Bayern e. V. Description of the activities in the case Novelty of the activity in the case What was the role of the Cluster in the case? Initiating a new platform for Bavarian actors in the water business in order to bring together Bavarian water technology suppliers with local customers that is to say decision makers from the local water sector. Hence, the activities of the case comprise all steps necessary for the planning, organizing and implementing this “new” concept of trade fair and business conference having a very regional focus. Beginning from the formulation of a concept, the search for partners, and together with partners: finding suitable locality, organizing conference programme, acquiring speakers, PR and promotion of event, conference management, participants‟ management etc. What makes the case unique is the focused aspect of bringing together regional suppliers of water technology with their main customers and important decision makers in the water sector(such as Zweckverbände (local authorities associations for instance) to create a platform for the discussion of technical, organizational or administrative novelties of the water branch in the Bavarian region. Thereby, the special situation of representatives from these local authorities has been particularly addressed: For cost and time saving reasons, the participation of large groups of representatives is mostly not possible. With this very regional focus and by offering extra services such as the transport to the venue and back, a special solution has been found thanks to which the attendance and interest on the side of local authorities in the event can be increased enormously. Besides, also smaller companies that normally cannot afford large-scale exhibitions find in the” Süd- und Ostbayerische Wassertagung” an excellent platform to present themselves to the public and get in contact with customers, decision makers and other industry representatives. Main role of the Umweltcluster Bayern was to initiate this event. That means to apply a known concept to the water sector in the South-Eastern Part of Bavaria in order to set up a platform for the above mentioned industry sector. Key function of Umweltcluster Bayern was furthermore to bring together the partners and cooperators for this event that all could contribute to the successful organization of the event by providing their respective core competencies in terms of specific sector knowledge, respective business contacts or general experience for instance. Thank to this concept, a very cost-efficient trade fair and conference organization could be realized and the so achieved cost-saving could be transferred to exhibitors and visitors in terms of reasonable or low-priced conference and exhibition fees. How could/can companies benefit from the case? Any documentation from the companies regarding the benefits? What can be learned from the case? Thanks to the regional focus, the close cooperation with numerous partners contributing all a little to the project, a very cost efficient concept model could be realized. This allowed for very low-priced conference fees that made it possible for both very small companies and representatives from local authorities to participate in this event. Thanks to that, many companies that could not afford to represent themselves in larger trade fairs such as the IFAT ENTSORGA for example were offered the chance to present themselves to an interested and high qualified professional audience. Since especially representatives from local authorities or water supply bodies are invited to the exhibition, the companies will have the opportunity to come together with the decision makers of their most important customers that will decide about the future applied water techniques in the Bavarian region. That this was demanded by the companies can be seen in the high interest of companies to participate as exhibitors in the event. Already months before, the interest was so high that the original planned exhibition area had to be expanded. “With the Süd- und Ostbayerische Wassertagung, an excellent platform for the Bavarian water sector has been set-up. Thanks to the very good organisation, the complete branch ranging from engineering offices to manufacturers of components to relevant associations and local authorities can meet together to exchange market information and discuss latest developments during a high class business conference.” This activity can be seen as imposing example for the fact that the needs and requirements of small and medium sized enterprises in some cases widely differ from the ones of large companies. The same holds true for the customer side: also here many differences between private and public customer types have to be taken into account. Therefore, the services that a cluster may offer should be addressed and individually adapted to the very specific conditions of the branch members. This is especially important if the branch is very heterogeneous – as it is the case in the field of environ-mental technologies. Although, market and company growth and inter-nationalization or innovation activities do play an important role for most of the companies addressed, the way how to support them differs massively from one case to the other. Of course, the participation or organization of large events or international and leading trade fairs might be a must for clusters and most of their members. However, also the focus on regional, local and sometimes rural or remote areas has to be assured and also services and solutions for small-sized budgets must be offered. Thus, the case impressively shows that it is not always the right answer or strategy to only orient to large-scale and international activities, but having smaller companies, smaller dimensions and local requirement in mind, instead. This might be especially true for the companies from the environmental technology sector but can be surely transferred to other clusters or sectors that call both their members: large or even global players with B2B business next to a big group of SME‟s having mostly public or other “special” customers. What can be learned from the case is maybe: “For the little demand the little solution is the right answer” as well as how synergies can be used and resources can be saved when cooperating and working efficiently together. 1.2 Bavarian Cluster Automotive and Cluster Energy Technology, Electric Mobility connecting Bavaria Name of Cluster Main Objective/ focus of Cluster This is a joint project of the Bavarian Cluster Automotive and the Bavarian Cluster Energy Technology, Both Clusters are managed by Bayern Innovativ GmbH Strengthen the competitiveness of the Bavarian companies Fostering cooperation between companies and between companies and research institutes as well Bringing innovations faster to market Building sustainable networks in o Energy sector o Automotive sector Creating, coordinating and steering of joint R&D projects Title of case „Elektromobilität verbindet Bayern” „Electric Mobility is connecting Bavaria“ Main participants in case AUDI, BMW, E.ON, MAN, Siemens, Stadtwerke München, Stadtwerke Ingolstadt, NErgie Aktiengesellschaft Nürnberg Description of the activities in the case AUDI AG, BMW AG, BAYERN INNOVATIV GmbH, STADTWERKE INGOLSTADT Netze GmbH, SIEMENS AG, EON Energie AG, MAN Truck & Bus AG, STADTWERKE München GmbH, N-ERGIE AG are the companies who defined needs and expectations for the project „Elektromobilität verbindet Bayern”. Bayern Innovativ GmbH with the Clusters Automotive and Energy Technology is the coordinator of this project, in which the idea of model regions and cities will be extended to an integrated mobility concept – with a center axis Munich – Ingolstadt – Nuremberg. Previous approaches of model regions will be further developed. Including private and freight transport, railroad, aviation and local public transport, new mobility concepts and services will be analyzed. Altogether the project is aligned with the support and the accompaniment of the introduction of e-mobility on the market. The main focus is the identification of future ways of mobility and its challenges and impact on market and technology. Initially, the technological focus will be on further development and testing of charging infrastructure – also in terms of interoperability and intermodality for realizing integrated mobility concepts. On July 27, 2010 the Bavarian State Government decided to support the project „Elektromobilität verbindet Bayern“ as a flagship project for E-Mobility. The project should be seen as a Bavarian premium project on a national platform. The State Government especially wants to coordinate the different activities in research, science and academia in companies and local authorities in a goal oriented way. Furthermore the project should set an impulse how future promotions of model regions and initiatives should be approached. The project should get a reputation beyond Bavaria and be a showcase for the Bavarian industry through presenting competencies on a national and European basis. Novelty of the activity in the case The novelty of the project is to bring all Bavarian key players in e-mobility, from the automotive and the energy sector together, creating future directed projects in an atmosphere of common sense. This is an approach which enables to figure out targets interesting - not only for some companies. This approach gives impulses into the whole area of e-mobility and helps to create projects. Their outcomes will be transferable and usable in general. 1.3 Bavarian Cluster Medical Technology, Improvement of further education in the field of medical technology Name of Cluster Bavarian Cluster Medical Technology (Cluster Medizintechnik) Main Objective/ focus of Cluster Title of case Improvement of Further Education in the Field of Medial Technology Main participants in case Forum MedTech Pharma e.V., managing the Cluster Medical Technology Haus der Technik e.V., Munich Center for Clinical Studies, VideoDoc Description of the activities in the case Our work is based on our study investigating the need and supply of education and further training in the field of medical technology published in 2008. Results of this study were that the offered trainings are very good, but that trainings in some fields seem to be missing. On the one hand the people searching for a training don‟t find the matching training – the same with other fields of further training in Germany as proved by other studies – on the other hand the supply in the domain of Knowledge of Regulatory Requirements Knowledge of Management skills Technical know-how should be enlarged and that organisations and institutions - like for example the Forum MedTech Pharma managing the Cluster Medical Technology - are liked best as a supplier of further training as opposed to commercial suppliers. Networking of all those involved in medical technology Individual support in the implementation of innovations Targeted promotion of further education in the area of medical technology Integration of regional initiatives Generation of cooperation agreements in research and development Consistent external presentation of Bavaria as a location for activities relating to medical technology Our strategy to improve the further training is twofold: In order to improve the access to existing trainings of other providers we started partnerships. We spread information about their courses and offer a 10% discount to our members. A database to centralise the supply in the field is planned. Furthermore we close the gap between demand and supply of courses which are not offered by any other provider by organising them: We offer Short-Course „Medical Devices Law‟ (three-hours overview) Physical-technical basics of Medical Imaging (three different one-day seminars dealing with Ultrasound Imaging, X-Ray Imaging, and Magnetic-Resonance Imaging) Course Clinical Studies for Medical Devices (two-day course) Online-Course Clinical Studies – Good clinical Practice Guideline and ISO 14155 (using presentations, films and additional study-material), certified with up to 24 CME-Credits of the Bavarian Medical Chamber Our further training program is to be extended in the future. To provide best courses we cooperate with the above mentioned institutions and are open for cooperation with other established institutions. A very important part of our strategy is that we are no and do not want to be a further education institution. This means that we do not want to compete against further education institutions and opens the way for cooperation. Novelty of the activity in the case As our study proved there was no other efficient activity in this field before we started our activities which should be provided as long as they are demanded. As explained above it is a prerequisite to start a new course only if there is no other provider. So our supply is unique. Especially to get the certification of an onlinecourse with so many CME-Credits by the Bavarian Medical Chamber is absolutely new (for presence trainings 8 per day are the common amount). We won one of the biggest continuing Education Providers in Germany as a partner to offer a quite high discount (never given before) to our members. What was the role of the Cluster in the case? The Cluster is the leading institution and the main provider of the program. How has the company/companies benefitted from the case Example Online-Course: - Training of employees and study personnel with certificate of the Bavarian Medical Chamber - Improvements in the organisation of study centers, resulting in improvements of clinical data Any documentation from the companies regarding the benefits? 501 participants in 28 trainings 93,23% of the participants joining the evaluation of the courses were satisfied or very satisfied (best and second best rating) What can be learned from the case? The planned database can be opened for other fields of technology. Providing only what is needed and because of its novelty reduces effort in time and money as well as rivalry to commercial further education institutions which opens space for cooperation. What was the role of the Cluster in the case? Building up the project from the first idea. Motivating & bringing the together the partners in a consortium Getting awareness and support in the political environment Coordinating the project activities Driving the project The clusters are involved during the whole duration of the project (3-5years) by contract How has the company/companies benefitted from the case We believe that in the starting phase and also in the running phase it was and also will be absolutely necessary to have a trustworthy and neutral coordinator. That means that the coordinator has a certain distance from the singular interests of the partners, brings an overview into the group and leads to a collective, objective target. Any documentation from the companies regarding the benefits? We are starting to create a documentation of the projects. Some press releases and a mission statement are already completed. The best documentation of the benefit is the matter of fact that the companies agreed to conclude a contract with the cluster. The partners authorized the clusters to manage the project for the next 3years and pay for the achievement. What can be learned from the case? A Cluster can be the right and sometimes the only instrument to establish projects with very complex structures and many different cross sectoral participants. In such cases it is absolutely necessary, to have a project driver who is neutral and absolutely confidential. And if the complexity is too large it can be helpful to do it together with another cluster, like in „Electric Mobility is connecting Bavaria”. 1.4 Bavarian Power Electronics Cluster, Power Electronics to Improve Energy Efficiency Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Description of the activities in the case Novelty of the activity in the case What was the role of Power Electronics Cluster in ECPE e.V., Nuremberg, Germany Power Electronics is the technology associated with the efficient conversion and control of electric energy from the source to the load. It is the key for improving energy efficiency and enabling a sustainable energy supply based on renewables. Initiate innovations in Bavarian industries taking advantage of the regional valueadded chains in power electronics – from the components to the systems: - Initiate R&D and application projects with cluster stakeholders - Organisation of workshops, tutorials other cluster events - Strategic market development with SMEs (product and market opportunities related to energy efficiency) - Public relations for power electronics to improve awareness and image in the public (e.g. for future young engineers) Power Electronics to Improve Energy Efficiency Companies e.g. Infineon Technologies, Semikron, Siemens, FG-Elektronik, KIMO-Antriebstechnik University and research institutes e.g. Technical Universities in Nuremberg and Munich, Fraunhofer Institute in Nuremberg/Erlangen, University of Applied Sciences in Aschaffenburg, Augsburg and Nuremberg Other organisations e.g. chambers of commerce, technical and business associations The holistic approach of the cluster on ´Power Electronics to Improve Energy Efficiency´ is taking advantage of a megatrend in society for the benefit of the cluster stakeholders: - Technology Study ´Potentials of PE to improve energy efficiency´ - Start programme on Research & Technology Roadmaps development - Lobby work to initiate Research Programmes, e.g. German BMBFProgramme ´PE to improve energy efficiency´ or workshop in Brussels on ´Energy Efficiency – the Role of PE´ - Initiate Research Projects with cluster partners e.g. ´Improved Power Management for Energy Efficient Vending Machines´ or ´Reduction of Standby Losses of Consumer Electronics (Zero-Power Standby)´ - Organise Technical Workshops and Training and a monthly colloquium on ´Electronics for Sustainable Energy Usage´ - Organise Transfer Events e.g. a series of transfer seminars for users in cooperation with the chambers of commerce (e.g. energy efficient lighting technologies, energy efficient electric drives, energy efficient power supplies/data centres, 30 events with about 2200 participants) and presentations at trade shows (e.g. PCIM Europe in Nuremberg). - Information of Decision Makers from politics e.g. members of the state and federal parliament and officers in Brussels - Public Relations e.g. writing articles in newspapers and magazines, production of an image film ´Power Electronics – The Key to Energy Efficiency´, start a campaign ´Young Engineers Needed´ Generic and holistic approach of exploiting a megatrend in society (energy saving/efficiency and climate change) for the economic benefit of the cluster companies and institutes (identifying and implementing business opportunity related to power electronics for energy efficiency) instead of initiating single research projects only. The role of the Cluster: the Cluster in the case? How has the company/companies benefitted from the case Any documentation from the companies regarding the benefits? What can be learned from the case? - Strategic analysis, concept development (mainly by cluster companies e.g. from the steering committee and advisory board) - Implementation e.g. definition of research topics (mainly by cluster stakeholders, companies and research institutes) - Preparation of projects, organisation of events, public relations (mainly by cluster management) - New research programmes for power electronics projects e.g. the 60 mio. € BMBF programme ´PE to Improve Energy Efficiency´ - New market/business opportunities of cluster companies especially SMEs related to power electr. products improving energy efficiency - Awareness and visibility for power electronics as a key and enabling technology, companies are actively using energy efficiency for their marketing strategy - Availability of well-educated young engineers - Testimonial from the CEO of FG-Elektronik regarding the cluster project ´Energy Efficient Vending Machines´ saying: ´Without your unbureaucratic and competent support we would not have been successful to acquire this important project. Of special value for us was your detailed knowledge of the subsidy scenery with its specific demands and your good personal contacts to the project officers ...´ (original letter in German language on hand). - several letters/emails appreciating and thanking for the excellent technical and transfer events. - Focussing on a megatrend in society and relate this to the subject of the cluster - Analyse the possible contributions of the cluster to solve the general problem addressed in this megatrend - Use a holistic approach (e.g. study, roadmaps, research programmes and projects, training, transfer, public relations) - Organise transfer events targeting at decision makers on the end user side - This approach can be transferred to other general topics in society e.g. e-mobility, renewables and smart grids 2. COMPETENCE NETWORKS GERMANY 2.1 Food-Processing Initiative, „FoodSpot“ Name of Cluster Food-Processing Initiative (FPI) e.V. Main objective / focus of Cluster Our main objectives 1. To address the food manufacturing and service industries' needs to answer questions regarding innovation, cooperation and communication in a crossborder setting. 2. To support the growth of food industries and research projects and proposals by adding an extant and conciliatory knowledge-network. 3. To increase competitiveness of food industries by fostering product development and process innovation. 4. To facilitate the transfer of current research and support to both theoretical and applied problems. 5. FoodSpot – transnational platform for innovation & collaboration (see www.foodspot.eu) Title of Case Main participants next to FPI e.V. Regional cluster partners: Flander´s Food / Belgium; Food Connection Point / the Netherlands; Food Valley / the Netherlands Research: Fraunhofer Institute / Germany; NIZO / The Netherlands; University of Gent / Belgium Industry: Companies from the networks in the regions Description of activities in the case After meeting at several events in the region, the cluster managers from Flander´s Food, Food Valley, Food Connection Point and Food-Processing Initiative agreed on an “internal” workshop to exchange experiences and identify potentials for collaboration. From this first meeting in December 2007 the transnational collaboration constantly gained pace, mainly because of the similarities of important food topics, the well-established business and science networks in the regions, and a strong believe in the potentials of a close collaboration. Important Milestones of this development towards the platform: Signing the co-operation agreement between the network partners in March 2008. Mentioned in the annex of the “Joint Declaration of Intent on the continuation of strengthening the strategic cooperation” as good example, signed by Government of the Netherlands and State of North Rhine-Westphalia in 2008. In January 2009 a series of workshops was launched in the three countries with the topics food chain management, sensory and preservation. Constantly exchanging experiences and also forwarding company requests for partners from industry and science. Successful project proposal for the Interreg-IVb project Food2Market, that th started end of 2010 and is co-financed from the regions. In this project a 5 partner, the German Institute for Food Technology is involved. Novelty of the activity in the case Simply: FoodSpot is the first transnational platform for innovation & collaboration in the food sector in NorthWestEurope (and even beyond) The role of the cluster? The cluster managers in the four partner organizations were the drivers of FoodSpot in the beginning. After identifying first ideas for collaboration these were shared with members and stakeholders in the cluster organizations (feedback loop). The feedback was very positive and motivating. As all partner organizations are trusted partner in the respective regions with established contacts to industry, science and politics (triple helix), the clusters are the “hub” for all activities and contacts in the regions, acting as interface for the international partners. With this platform approach industry and science can easily and effectively find access to partners, knowledge and markets. How have companies benefitted from the case? Trust is an important “ingredient” in the collaboration, in particular in innovation projects. With the collaboration of the partner organizations as “trusted partners” in their regions this ingredient is a major benefit for the companies looking for new partners, knowledge and markets. Another major benefit for the companies are the existing (cultural) differences in innovation management when approaching new market potentials. Combining the different strengths in the regions in technology and demand driven innovations synergies are easily realized at company level. The platform simply opens a far bigger network. In the future companies and research partners will even more benefit as with the project Food2Market the partners have now more capacities to facilitate transnational collaboration & innovation. The aim of the Food2Marekt (F2M) project is to increase the innovation capacity of NWE food sector SMEs by accelerating the transformation of ideas and knowledge into new products, processes and services that increase SMEs‟ competitiveness and allow them to rapidly react to market trends and access new transnational markets, using as main inspiration two fundamental market drivers: sustainability and healthconsciousness. To achieve this, partners will create a permanent transnational innovation incubator on the basis of approved tools from the regions (like innovation link or facility sharing). That will assist food sector SMEs in overcoming common barriers to innovation and facilitate international (and in many cases interdisciplinary) cooperation needed to achieve such innovation. The incubator scheme will be piloted in order to ensure both first real impact and also to optimize the quality of the support offered to SME‟s. This ensures that we reach our aim to permanently improve the innovation framework for the largest manufacturing sector. F2M will connect regional and national strengths, knowledge and experience of 4 close-by major food production and research areas in NWE, to create one globally recognized hotspot for innovation and cooperation in the food sector. Supporting food SMEs in getting their innovations noticed by their downstream partners in the value chain (distributors, retailers and final consumers) will help to successfully set up new and expanded transnational distribution systems. Documentation from the companies regarding the benefits In personal contacts members and stakeholders of the partner networks gave very positive feedback on FoodSpot. Besides around 150 experts from industry and academia participated in the 3 workshops. They also gave us very good feedback for the organization, the transnational exchange of knowledge and the new contacts. Acting in the setting of the triple helix, also scientific and regional benefits are of high value. The above mentioned Joint Declaration as well as the well approved project Food2Market are clear landmarks for the benefit of the FoodSpot platform. What can be learned from the case Starting from a very intense import / export relation, it still needs a long breath and a clear vision to facilitate transnational innovation and collaboration. But as markets are growing bigger, transnational collaboration gets more and more important for food SMEs. The trust from industry and research as well as trust between the partners is essential for success. With the existing commitment and open mind set positive long-term effects will be realized. 2.2 BalticNet-PlasmaTec, „PlasTEP – Dissemination and fostering of plasma-based technological innovation for environmental protection in the Baltic Sea Region” Name of Cluster BalticNet-PlasmaTec (BNPT) Main Objective/ focus of Cluster BNPT aims to intensify the cooperation between science, research and industry within the field of plasma technology. The main focus of the professional work is the combination of different departments, as for example the application of plasma technologies in environment protection in the workgroup Plasma & Environment. Title of case PlasTEP – Dissemination and fostering of plasma-based technological innovation for environment protection in the Baltic Sea region Main participants in case PlasTEP Partners: - Technology Centre Vorpommern (DE) - Leibniz Institute for Plasma Science and Technology (DE) - VDI Mecklenburg Western Pomerania (DE) - Risoe National Laboratory for Sustainable Energy, Technical University of Denmark (DK) - Lappeenranta University of Technology, ASTRal (FI) - Riga Technical University (LV) - Lithuanian Energy Institute (LT) - Kaunas University of Technology (LT) - Vilnius Gediminas Technical University (LT) - Uppsala University, The Angstroem Laboratory (SE) - Institute of Nuclear Chemistry and Technology (PL) - The Szewalski Institute of Fluid Flow Machinery (PL) - West Pomeranian University of Technology (PL) - Association of Polish Electrical Engineers, Szczecin Branch (PL) - University of Tartu (EE) Description of the activities in the case All activities of PlasTEP refer to applications of plasma technologies to reduce pollutants. Within this project 3 work groups will operate: The 1st group is focusing on joint development of technologies to reduce the pollutants nitrogen and sulphur oxides (NOx/SOx) and how they occur, primarily during all burning processes. Group 2 concentrates on applications for reduction of volatile organic compounds (VOC‟s) and particles that appear during e.g. polymer processing. The 3rd group deals with plasma-based treatment of polluted water. This technical oriented work will be supplemented by a separate work package caring about sustainability and integration into educational activities. To achieve the project‟s objectives and support the industrial applications for exhaust gas/ air treatment, these four workgroups organise transnational field trials under comparable conditions. The field trials are adapted to the respective terms of use and potential user groups will be informed about results. With the international project marketing the joint technology transfer is realised. Results are presented regularly at various events like fairs, workshops and conferences, especially to politicians and other opinion leader. At the same time the needed knowledge is conciliated to company staff and students through training courses and summer schools. Novelty of the activity in the case - Development of new combination methods through integration of catalytic active materials Cross-border cooperation in technology development and the subsequent technology transfer Effective utilisation of the partners„ experiences with the different plasma technologies and development of a joint application guideline Comparison of plasma processes with regards to the different applications and What was the role of the Cluster in the case? How has the company/companies benefitted from the case - Any documentation from the companies regarding the benefits? the total efficiency (through normed conditions during tests) Comprehension of integration partners and future clients into the process development The BalticNet-PlasmaTec initiated the project and gave support in the application phase and the project preparation Many partners of the project are also partners of the BalticNet The cluster guarantees sustainability (also after finishing the project) The access to these technologies was simplified Secured, comparable information about plasma technologies for environmental purposes Due to the organisation of test applications at customer side, the risc of investments will be reduced Depending on the respective application the best plasma treatment method can be chosen Lower costs for training of employees, which can be seen as the transposition of the EU directive concerning lifetime learning Adaption of processes to needs can be organised cost-efficient via the BNPT workgroup Plasma & Environment Higher security and technological support of future investments when introducing new technologies A documentation of successful test measurements at Aquanet S.A. (Poznan, Poland) together with Rafflenbeul Ingenieure GmbH (Langen, Germany) as a preparation of investment is available. The company Lesni in Billund (Denmark) and a department of Vattenfall (Sweden) are involved in adaptation to some special application. Additional LOI‟s from different public institutions are available - City of Greifswald (Germany) - City of Tartu (Estonia) - City of Szczecin (Poland) - Voivodeship Gdansk (Pomerania, Poland) - Voivodeship Szczecin (Western Pomerania, Poland) - South savo Environment (Finland) - Landesamt für Umwelt, Naturschutz und Geologie Mecklenburg Vorpommern (Germany) - Riga Ministry of Environment (Latvia) - Vilnius Ministry of Environment (Lithuania) - Riga Latvian District Heating Association (Latvia) What can be learned from the case? Through the transnational cooperation in research and development and the integration of industrial partners, the existing knowledge and resources can be used more effective. Thereby, the market-entry barrier can be decreased. That allows especially SME‟s to introduce innovative technologies. At the same time R&D can be adapted to market needs at an early stage. 2.3 GIQS “Industrial Liaison Office“ Name of Cluster GIQS (Trans Border Integrated Quality Assurance) Main Objective/focus of Cluster GIQS is a platform for international collective research and development in the agrifood sector. Actors from business, science and public authorities (golden triangle) are united in this network. The purpose is to initiate and implement cooperative projects in the area of consumer protection and quality management of the agrifood industry. Title of case Facilitating trans-border and inter-organisational innovation processes by developing and implementing the Industry Liaison Office (ILO) and to inform stakeholders of the European pork industry about innovative concepts via an online platform http://www.q-porkchains-industry.org/. Main participants in case The ILO comprises 62 partners from 19 different countries (20 universities, 15 research institutions, and 27 business partner & industry associations). All partners can be found here: http://www.giqs.org/en/projects/q-porkchains/members/. Description of the activities in the case Within the Q-PorkChains network, a so called Industry Liaison Office has been established to facilitate the communication between industry and research and to deliver support for administrative tasks etc., which have to be taken within the innovation process. Furthermore, it acts as an innovation broker, which offers management support services specifically for economic actors. In this regard, the ILO takes on a bridging function between the European research area and industry partners by mediating content between different thematic working groups and performs the following tasks: Coordination of several innovation teams in pilot and demonstration chains that aim to validate and implement research results Support of industrial actors (especially SMEs) to participate in research and development activities Integration of new industrial partners by a competitive call Dissemination of state-of-the-art know how towards training events, conferences, e-learning tools, lecture sessions, trade fair presentations, workshops and delegation trips Novelty of the activity in the case Novelty: The participation of business partners in R&D activities is crucial for the success of the innovation process. Achieved research results should be validated and implemented in so called pilot and demonstration chains in which the business partners are active. These are core elements in the network which focus on the involvement of industrial partners in testing and demonstrating innovations and new technologies. Uniqueness: These challenges were/are initiated and supported by the ILO. In this context, the office acts as a unique “institution” which didn‟t exist in this way before. By doing so, it was possible to minimize barriers existing for industry partners before entering such a big research network and to facilitate the rollout of research results into the European meat industry. Behind this background, the business partners were able to enter an already existing network, structure and organized support initiative. GIQS has been chosen to develop and manage the ILO due to previous experiences and the existing network like contacts to relevant SMEs in the sector. As already mentioned above, it is at this moment a unique activity, but it is that successful that it could become a regular service offered by GIQS. Initiation: The activity was initiated by the European Commission as well as by the Q-PorkChains project coordination consortium. Activity formed part of the strategic priorities of your cluster: The ILO has got a high priority for such purpose as to develop and to test long-term services. With the help of this activity it is possible to develop a service as it has not exist before and in order to this to stay sustainable competitive. What was the role of the Cluster in the case? Focussing on the need to stay competitive, innovation activities have to be taken by industrial actors. In the special case of SMEs, innovation culture as well as innovation budget is often nonexistent. Therefore, research projects and networks offer the chance to take these challenges and profit from existing resources. However, the integration of industry partners in such projects has also barriers that have to be overcome, e.g. the lack of time and personnel, as well as missing experiences in administrative issues (regarding such kind of EU funding opportunities). Especially, by entering new markets contacts to other actors are missing. In this regard, special information on the branch can additionally be helpful. Behind this background, the ILO supports the industry partners in different ways. By using the experiences regarding the organization of collaborative and development projects, administrative barriers can be minimized. Furthermore, due to the broad orientation of the GIQS network members, contacts can be established to widen the scope of the industry partners. Also the lack of time and personnel can be minimized by supporting the business partners with documentation, financial questions etc. in their daily business. Not only organizational aspects, but also the dissemination of project results towards internal and external actors of the meat industry is the task of the ILO. In this context, especially the target group industry is focussed by the dissemination activities. The aim is to spread the research results gained within the network to a broad audience and to enable a far-reaching knowledge transfer. How has the company/companies benefitted from the case As it is already named above, companies from industry have various barriers which have to be exceeded while entering research projects (lack of an innovation culture and budget, lack of time and personnel as well as experiences in administrative issues and lacking contacts and knowledge by entering new markets). Behind this background, the management support services of the ILO created a central issue for the economic partners participating in the network. Through this device, the complex structure of the consortium could be simplified for new industrial partners entering into the innovation process. Furthermore, the research project had an increased amount of resources at its disposal through the establishment of the ILO, in order to conciliate the numerous demands of the fund providers in ways suitable to the target groups and thus shape the integration of the economic actors efficiently. Any documentation from the companies regarding the benefits? On the online platform six companies stated their motivation to participate. http://www.q-porkchains-industry.org/Motivation-to-Participate.140.0.html. Regarding the dissemination activities, all in all, 20 trainings took place in France, Denmark, Spain, the Netherlands, Hungary, the Baltic Countries, Germany, Poland and Bulgaria. The number of participants differs from the type of the event. E.g. at the trade fair SPACE in France 2010 where research results were presented to the industry, 107,327 visitors (9,336 international visitors) were present. What can be learned from the case? The special about the network is the chance for industry partners to enter an existing network structure and profit from the experiences gained during the previous activities of the ILO (GIQS). Furthermore, a centrally operating institution is also an advantage and additionally the requirement for the transfer on other innovation networks. All tasks that have to be taken regarding the implementation, performance and evaluation of activities can be organized by one institution. Therefore, the project partners as well as the fund provider can use this channel for the conflation of numerous of activities. 2.4 Logistics Initiative Hamburg, „Logistics School Award” Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Description of the activities in the case Novelty of the activity in the case What was the role of the Cluster in the case? Logistik-Initiative Hamburg / Logistics Initiative Hamburg The Logistics Initiative Hamburg was established in 2006 by representatives of the business community and the Hamburg State Ministry of Economics and Labour Affairs. With more than 470 active members from the logistics industry and related sectors, this powerful network is the largest of its kind in Germany. As a publicprivate partnership, the Logistics Initiative aims to expand Hamburg‟s role as the leading logistics hub in Northern Europe and provides support for the logisticsrelated industry, trade and service companies. Logistics School Award – Hamburgs Logistik Wettbewerb für Schulen (Hamburgs Logistics School Competition) Technical University Hamburg-Harburg, State Ministry of Economics and Labour Affairs, several companies such as Hermes Fulfilment, DHL Freight etc. The Logistics School Award competition invites young people aged between 16 and 19 to put their business ideas in driving a logistics companies into practice in a virtual business game. Schools in the whole Metropolitan Region of Hamburg took part in this competition which was held online during four hours in the afternoon (in the student‟s free time). Each school consisted of at least one team (the “affiliated group”) divided into four groups of two to three students (the “companies”) which represented each one level in the supply chain of a determined product (in this case: soap). Raw materials were sold by the administrator who acted as well as end costumer. The different groups then traded with each other disregarding their belonging to their school. The aim was to succeed economically. Unique about this concept is the combination of an ideas competition and an online business game contest. Students trade on a real time market with “real” costumers (no intervention of the program), so that they immediately see the results of their decisions. Apart from these general economic questions such as pricing, students deal with questions like transport or storage and have the possibility to acquire a basic understanding of supply chain management and logistics. That means that on the one hand schools can submit economic knowledge and on the other hand students can experience a concrete work situation in the logistics sector by taking part in this competition. In the run up of the competition there have been organised visits of different logistics companies for the participants, which complement the experience made during the game. Furthermore, Schools were provided with teaching material to prepare their participating students. The companies of the Logistics-Initiative Hamburg already work together in the recruiting of apprentices and try to improve the image of the logistics sector among potential employees. In those discussions they agreed to support the idea of the Cluster-Management to this kind of competition to increase the knowledge as well as the interest of young people in our industrial sector. The Cluster-Management initiated an organised the competition. How has the company/companies benefitted from the case The companies organised in our network benefitted directly and indirectly: directly by providing a tour to present their facilities and services and to introduce themselves as an attractive employer; indirectly by improving the image of the logistics industry in order to make the sector more attractive for the future careers of the students. Any documentation from the companies regarding the benefits? Business sectors are competing to attract young people onto apprenticeship schemes in a bid to increase home grown talent and benefit their bottom lines and this should start in school. Via this competition young people become acquainted with the companies and the other way round. We send a clear message to employers and learners that every apprenticeship is a high quality investment in the skills they need for the future The Winning Team can decide on its own how to spend the prize money for its school or class. The winning class in 2010 decided to use the money for a trip to Munich in May 2011. In Munich they want to visit the leading International Exhibition for Logistics, Mobility, IT and Supply Chain Management. The Winning Team of 2010 is infected by the spirit of logistics! What can be learned from the case? People learn best by experiencing things – that is what the students also have done in the competition. We are convinced that this is also the best way to inform young people about the career opportunities of certain industrial sectors. Secondly, this competition shows how to combine a topic that students deal with at school – economics – and the special interest of one industrial sector by putting them together in one activity. 2.5 CyberForum e.V., „SaaS4KMU – Software as a Service for Small and Medium-Sized Companies“ Name of Cluster Main Objective of Cluster Title of Case Main participants in case Description of the activities in the case CyberForum e.V. CyberForum brings IT-companies together, forces their network, offers a broad variety of events and services to its members. All activities take place in order to connect companies & people. Members work together in different national as well as international projects with respect to develop innovative products. At the moment a project called SaaS4KMU is ongoing since February 2010. SaaS4KMU – Software as a Service for Small and Medium Sized Companies Research partners KIT (Karlsruhe Institute of Technology) FZI (Research Center for Information Technologies) Companies 1&1 Internet AG IBM AG and 13 innovative SMEs from the region of Karlsruhe, Germany The SaaS4KMU consortium came together in order to develop seamless Softwareas-a-Service solutions, consisting of single parts (e.g. CRM, catalogue systems, security systems) built up as a kind of “out of the box”-solution that can be adapted to the customers´ needs very easily. This holistic solution is called “Integrated SaaS”. Each partner delivers specific parts of the solution, e.g. CAS Software AG the Customer Relationship part, ontoprise GmbH an ontology-based search, WIBU Systems AG security systems, POET AG a catalogue system and 1&1 Internet AG the platform (and a lot of potential users). But the collaboration is not restricted to this single aim. The partners work together also in small projects with a quite narrow focus (e.g. raumobil GmbH with econda GmbH in the field of Green Mobility; WIBU Systems AG, fun communications GmbH, CAS Software AG and KIT in the field of OpenID / InformationCard etc.). The SaaS4KMU consortium comes together regularly to discuss important topics and new project ideas. Workshops take place every 2 months, Special Interest Groups meet approximately once a month (depends on their activities). The SaaS4KMU consortium has for this case a common marketing and PR strategy that is supported and coordinated by the network management (CyberForum). Novelty: Central coordination point has the overview of all activities, strategies, aims etc. of the SaaS4KMU partners. There is a deep trust between the SaaS4KMU partners and this central coordination point. Therefore the central coordination point is able to identify innovative projects that can be done together by some SaaS4KMU partners. At the same time it can provide a kind of “partner matching” and propose new partners for the SaaS4KMU consortium. Novelty of the activity in the case Innovation: This project aims to build up not only a Cloud Computing platform but also to combine products (especially software) of our project partners to a seamless total solution that fits the requirements of small companies. A tight network of SMEs opens their software interfaces in order to build up a seamless SaaS solution. Therefore, a very trustful cooperation is needed. Our vision is not only to share ITknowledge, but also personnel for a set of common projects. SaaS4KMU is a unique activity yet. This was the first step in order to develop CyberForum from a loose network to a tight collaboration cluster .It is planned to take over the concept to other cluster activities of the CyberForum within the next 1-2 years, because we have seen, that our members can profit a lot from this central What was the role of the cluster in the case? How has the company benefited from the case? Any documentation from the companies regarding the benefits? What can be learned from the case? coordination point that coordinates activities of specific clusters, leading them to new innovative products and therefore to success. Central coordination point: Coordinates all activities of the SaaS4KMU consortium Makes “partner-matching” between companies Supports the marketing and PR activities of the consortium Organizes all meetings, conferences, workshops for the SaaS4KMU consortium Supports SaaS4KMU partners in writing project proposals Coordinates all administrative activities that are necessary for the funded projects. Represents the SaaS4KMU consortium on conferences, fairs etc. The companies benefit in different ways: They gain new partners, new collaborations They need not to coordinate any administrational activities (this is done by the cluster) They are supported when writing project proposals They are shown potential projects / collaboration partners (pro-active support by the cluster) Develop new innovative products Quantitative results were not measured yet, because the case started just 1 year ago. It is very difficult to measure the effects in such a short period of time. One quantitative result can be e.g. a funded project that was initiated within the case. Several SaaS4KMU partners identified a possible collaboration project and wrote together a project proposal. This proposal was approved by the German Ministry and is funded (approximately 50% funding for the joint partners). The companies are very grateful for the support and coordination within the project proposal writing process. They have learnt a lot during the numerous workshops, not only how to write a project proposal but also about the importance of knowledge transfer between companies working in a similar technological field. Centrally coordinated, trustful network of companies is able to create and invent a broad variety of innovative products within a very short period of time. It is very important to deliver on central coordination point that coordinates ALL activities of the project partners. This structure allows the central coordination point (in our case: the CyberForum) to get an overview of all ideas, all strategies etc. of the partners. Therefore it is able to recognize potential collaboration projects, common project strategies etc. 2.6 ITS Niedersachsen, “Establishment of a Pan-European Emergency Call System“ Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Description of the activities in the case ITS Niedersachsen e.V. ITS Niedersachsen has its focus on telematics and safety critical applications, intelligent transport systems and the organization of conferences, seminars and symposia about these topics. At present a big upcoming key-application is the panEuropean in-vehicle emergency-call “eCall”. Establishing of a pan-European emergency-call-system. This project named “HeERO” stands for Harmonised eCall European Pilot and is funded by the European Commission. The eCall launching project HeERO determines a few necessary players of the political sphere that are involved in launching of eCall. These are the Federal Ministry of Transport, Building and Urban Development, the Federal Ministry of Economics and Technology, the Federal Ministry of the Interior and the Ministry of Economy and Transport of Niedersachsen. ITS Niedersachsen is leader of the German team. Moreover the direct German HeERO consortium partners besides ITS Niedersachsen are ADAC e.V., OECON GmbH, NavCert GmbH, NXP Semiconductors Germany GmbH, Flughafentransfer Hannover GmbH, Continental Automotive GmbH, S1nn GmbH & Co. KG. Furthermore ITS Niedersachsen co-operates with the Björn Steiger Stiftung, who is the German pioneer of the classic emergency call, and several PSAPs (Public Safety Answering Point). HeERO is at least a European project, which means that more than 40 companies and organisation from all over Europe are involved. Therefore it is a perfect opportunity for all cluster members to establish new international contacts. The pan-European in-vehicle emergency call is estimated to have the potential to save up to 2 500 fatalities annually in the EU when fully deployed, to reduce the severity of injuries, bring significant savings to society in healthcare and other costs and reduce human suffering. The project HeERO addresses the pan-European in-vehicle emergency call service “eCall” based on 112/E112, the single European Emergency number. The in-vehicle eCall is an emergency call generated either manually by vehicle occupants or automatically via activation of in-vehicle sensors. When activated, the in-vehicle eCall system will establish a voice connection directly with the relevant PSAP, this being either a public or a private eCall emergency centre operating under the regulation and/or authorisation of a public body. At the same time, a minimum set of incident data (MSD) will be sent to the PSAP operator receiving the voice call. The eCall service will use the common European standards defined by ETSI and CEN. HeERO will deliver a set of eCall implementation and best practice which will help and accelerate the deployment of the service in the participating Member States and also in the countries not involved in the pilots. Therefore the most important long term impact in Europe is the deployment of a sustainable and interoperable eCall service across all countries. This will lead to increased traffic safety as eCall is one of the essential traffic safety systems. From the stakeholders‟ point of view, HeERO pilot gives to other national and international stakeholders, apart from the rescue team, the possibility to get involved in the project and take part in the whole eCall service chain, preparing themselves for the introduction of the eCall service all over Europe. The eCall-project started in 2002 and since then, significant progresses have been made in the definition and specification of the public eCall service. Important progresses have been reached also in terms of Member States and eCall stakeholders‟ commitment. The Memorandum of Understanding prepared by the eCall DG has currently been signed by 20 Member States, 4 non-EU States and more than 100 public and private organisations, including representatives of all stakeholders in the value chain. The objective of project HeERO is to demonstrate the functionality of eCall to prepare the roll-out in the upcoming years. Novelty of the activity in the case What was the role of the cluster in the case? How has the company/ companies benefitted from the case Any documentation from the companies regarding the benefits? What can be learned from the case? eCall is a door-opener for telematics applications in cars. It establishes an in-vehicle infrastructure that is the pre-condition of numerous new solutions and developments like car-theft protection or tolling. The key advantage is that the eCall is standardized, because it is a safety-relevant. This will avoid a patchwork of different systems. This harmonization can open new markets like in the topic of dangerous goods or other car-to-car-communication themes. This new technical solution opens many new markets. ITS Niedersachsen works on the one hand on several other related projects to enable third party solutions and on the other hand to make cross border solutions possible. Moreover the eCall-system could be enlarged on other road users like motor-cyclists. ITS Niedersachsen combines the competences of the second largest research airport in Europe to build up a German consortium to take part in the European HeERO project and to work on the key application eCall. It ensures as the German team leader that all necessary know-how is gathered in the team to work together on an international level. ITS Niedersachsen received the support of the political players as a non-profit network. This was the core requirement to work in this field. This could not be done by any profit organization or company. Moreover ITS Niedersachsen acts as first mover in relation to the ITS Action Plan and as coordination link between the European Commission, companies and the national political stakeholders, because it present the ideas and issues direct to the Commission. It has the agenda to integrate SME into main stream projects like eCall. Additional activities are the presentation of these topics to a bigger public at fairs like CeBIT and at self-organized conferences. Furthermore ITS Niedersachsen ensures the contact to other relevant EU projects like COMeSafety1+2 and CAR 2 CAR Communication Consortium, because it is involved in both projects. The companies are able to build up technical know-how. Hence, they can bring themselves in a leading position for the future. Furthermore they benefitted from the new international contacts, which can be also a door opener to entering new markets. At least the consortium partners get a direct financial support by the European Commission. no This case shows that it is very important to identify and to claim a topic very early to come in a first mover position. There was only the possibility for one German consortium to take part in the HeERO project and to get the support by the political players. This helps the companies to get a strategic position and to co-finance their own R&D activities. The cluster is able to invest the first activities to establish a team and to elaborate the proposal. It is very important to addresses all these activities on a European level. This is the only way to compete with other players in the field of high-tech applications like telematics and ITS. 2.7 Fördergesellschaft Erneuerbare Energien e.V. (FEE), Society for the Promotion of Renewable Energies 2.8 GEOkomm networks 2.9 InnoZent OWL e.V. 2.10 BioPark Regensburg 2.11 Aviation Cluster Hamburg Metropolitan Region (Luftfahrtcluster Metropolregion Hamburg e. V.) 2.12 NieKE- The Food Innovative Niedersachsen, University of Vechta 3. DENMARK 3.1 CFIR (Get F`IT Finance IT Tuesday) Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Description of the activities in the case Copenhagen Finance IT Region (CFIR) www.cfir.dk Copenhagen Finance IT Region (CFIR) is a cluster organisation which focuses on innovation and growth within the finance and ICT sectors. CFIR has 14 partners including business associations, labour unions, universities, and the public sector from Denmark and Southern Sweden. CFIR‟s purpose is to develop and promote the Danish and the Øresund Regional financial sector focusing on the potential in the high degree of interaction between finance and IT. Get F'IT – Finance IT Tuesday http://www.cfir.dk/Forside/Arrangementer.aspx Universities: Aarhus School of Business, Alexandra Institute, Copenhagen Business School, IT University Copenhagen, University of Copenhagen and others Public sector: Ministry of Economic and Business Affairs and The Danish Ministry of Science, Technology and Innovation, Private companies: CSC, CSIS, Danske Bank, Danish Bankers Association, Financial Services Club in London, Danish IT Industry Associations, IBM, Infosys, Jyske Bank, Lexifi, Nets, Nordea, Nykredit, SimCorp, TCS, TDC and other companies. Labour unions and business associations from the finance- and ITsector. Sponsors: The Capital Region of Denmark, EU Regional Fund and CFIR's partners. Get F'IT - Finance-IT-Tuesday is a series of after-work meetings held last Tuesday every month. It is open to all people interested in finance and IT. Get F'IT is a strategic tool for CFIR to set an agenda, connect the right people and has proved to be an effective launch pat for new projects. Below is described examples of successful Get F'IT-meetings: February 2010: The agenda of this meeting was IT and innovation in financial products. One of the key notes was professor in programming languages Fritz Henglein from the University of Copenhagen, who proposed a joint research collaboration in functional high-performance computing for financial IT. CFIR acted as the facilitator for follow up meetings and the outcome of this work is the 5+m euro research centre HIPERFIT (Functional High Performance Computing for Financial Information Technology www.hiperfit.dk) in the University of Copenhagen with 6 company partners including 4 Nordic banks: Danske Bank, Jyske Bank, Nykredit and Nordea, SimCorp a Danish-based IT-company, and Lexifi, a French-based ITcompany. The research will address the financial sector's daunting computational challenges ranging from transparency to performance and develop a whole new programming language in close industry-academia collaboration. March 2010: The agenda of the March meeting was IT security and protection of computer and networks against malicious attacks from Trojan horses and botnets. In this meeting CFIR gathered the universities, public sector and private companies from the Tele-, Financial and IT-sector and it resulted in a lively debate. Following the meeting CFIR is facilitating a consortium to create an academia-industry research project called CounterBOT based in the Danish Technical University. November 2010: The agenda for this meeting was contact less payments, new NFC- and mobile technology and the key new business model opportunities these technologies create. The meeting was used to promote and render some of the findings from the CFIR project called the Future of Money. CFIR is building a real size lab sponsored by the Danish Capital Region and the EU Regional Fond together with CellPoint Mobile, Copenhagen Business School, Danske Bank, IBM (Nice/Zürich/Copenhagen), Innovation Lab and Nets to explore future payment scenarios. January 2011: The agenda for this meeting was digitalisation and public-private partnerships. Based on the learning's for the digitalisation of the Danish Property Registration two key notes from the private sector and two key notes from the public sector discussed new possibilities. The Danish Property registration is the only property registration in the world which is fully digitalised and the learning from this work can be applied to new innovative initiatives with the finance-, IT and public sector. Novelty of the activity in the case What was the role of the Clu-ster in the case? How has the company/companies benefitted from the case The Get F'IT meetings are novel by being an efficient meeting place and tool to promote and create new innovative partnerships. The meetings have been well visited from both public and private organisations and put attention to new strategic partnerships and possibilities in finance and IT. The finance and IT sector in Denmark is innovative, but so far there has only been a limited number of collaborations with the universities. CFIR and Get F'IT help to close this gap. The CFIR secretariat works as facilitator for the Get F'IT meetings, raising awareness and identifying new and innovative collaboration opportunities in the Finance and IT cluster. CFIR was launched in March 2009 and the first Get F'IT meeting was in January 2010. In this short time several new innovation collaborations in finance and IT has been facilitated by CFIR with a turnover so far for more than 7m euro and the possibilities for growth and innovation in the region far exceeds these numbers. "CFIR and their successful Get F'IT network meetings is a very important organisation for the IT University's goal to create value with IT in general and in financial IT in particular. CFIR has been instrumental in establishing valuable relations between key players in the financial sector and researchers at the IT University." - Jørgen Staunstrup, Dr. Techn, Provost, IT University of Copenhagen Any documentation from the companies regarding the benefits? “We generally support and partner with CFIR/Get F’IT in the research activities that potentially have high business relevance, and we highly appreciate the facilitating role that CFIR has played in the establishment process of HIPERFIT for which we have high expectations. ” - Sinan Gabel, director Group Market Risk Management, Nordea "The Get F'IT arrangements have had just the right balance between topical focus and intensity on the one hand and interaction time on the other hand to facilitate effective networking. CFIR has been instrumental in facilitating the establishment of HIPERFIT, a cross-disciplinary and multi-institutional research centre with an ambitious research agenda and, yet, both feet on the ground." - Fritz Heinlein, Professor, Head of HIPERFIT, Department of Computer Science, University of Copenhagen. What can be learned from the case? The case of Get F'IT confirms the importance of creating well thought meeting places even when the participating companies are sizable and resourceful. It also demonstrates that good results can be achieved with small means. The monthly Get F'IT meetings are en efficient tool for CFIR to create network across the sectors and address the cluster's innovative challenges. The focus of Get F'IT is finance and IT, but similar tools could prove efficient in other clusters. Furthermore the Get F'IT concept could be spread to other finance and IT clusters and CFIR would like to ambassador for exchange of ideas and network between these. Contact: Business Consultant Anders Pall Scott, [email protected] +45 3370 1107 3.2 Network for Market, Communication & Consumption (branding platform regional food) Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Description of the activities in the case Innovation network for Market, Communication & Consumption (Innovationsnetværk for Marked, Kommunikation & Forbrug). http://www.imkf.dk/ To create a platform where advertising and market research agencies can meet production firms and in collaboration with business researchers develop knowledge on branding at the global market. The main goal is to disseminate the latest knowledge of brand management and communication to small and medium size firms. Creating a branding platform for regional food in Southern Denmark: Funen as a case. Smagen af Fyn (The taste of Funen), a producer network. Kulinarisk Sydfyn (Culinary South Funen), Farmers market association. Kold College (Food and agriculture college in Funen). Udvikling Odense (Municipality business development agency). University of Southern Denmark, Dept. of Marketing and Management. The overall idea of the project is to generate competences in the cluster of farmers, production firms, distributors and educational institutions in this field. All participants are focused on high quality food and members of the “Smagen af Fyn” (The taste of Funen) network. The goal is to disseminate cutting edge knowledge from world renowned researchers (lead by Professor Søren Askegaard) at the Department of Marketing & Management at University of Southern Denmark, relate this knowledge to current market challenges and develop better tools to operate at the global market. The activities shall benefit firms as well as educational institutions. Kulinarisk Sydfyn (Culinary South Funen) is the biggest farmers market for high quality food product in Scandinavia. The cluster has been created by organizing workshops for the participating firms, first in their own branch, and then at a more general level. The firms are all small and medium size, they are not used to working together and they see themselves as members of a group, since they are all much focused on their own uniqueness. Through workshops it has been possible to create a common understanding of the need for a regional brand of Funen to meet the competition from global brands in the local market place, but also vice versa to create a brand, that they can use individually or as a group to compete at the global market. In research terms called glocal branding. The intention has been to create this common platform of a regional brand for the participating firms and also to involve the major regional institution of education within this field (Kold College, the food and agriculture college of Funen) as a significant partner, since the basic ideas can be sustainable by educating upcoming agents in regional branding and the advantage of clusters as a common platform for these different branches. Novelty of the activity in the case Even at the local marketplaces at Funen the local producers compete with products and brands from many other countries. Thus this cluster is exemplary in meeting the new challenges at the global market today. For the first time cutting edge research on glocal branding (the fact that global and local issues are blended in the contemporary market place in numerous ways that generate multiple new challenges and opportunities) has been used to develop real life business strategies. Applying these new glocal brand management theories and the notion of local markets and the competitive power of been local on small and medium size firms strategies, has not been done before. We do not know of similar projects anywhere else. What was the role of the Cluster in the case? How has the company/companies benefitted from the case Any documentation from the companies regarding the benefits? What can be learned from the case? The researchers in the cluster initiated the gathering of the different shareholders in the project, and the researchers were active agents in convincing the different firms to unify, form the organization, give up their self interests and work together in this cluster. The researcher‟s elaborated knowledge of global marketing management was extremely helpful. Without the notion of the competitive advantage of a glocal branding strategy this cluster would not have been established. It was also crucial that the researchers had long experiences in working with cultural differences among small and medium size firms, since these firms are not aware of the advantages in collaborating with others. These firms are often created by one person who is very proud of the firm‟s uniqueness, which also reflects his personal identity. For the first time the firms involved in this cluster have been working together across the different sectors (farming, food production and distribution). It has been a difficult task since it is essential to many of these small and medium size firms to feel independent and unique. It has been part of the strategy to involve the main educational institution of the field, the Kold College, in the cluster for the purpose of making these changes durable and the cluster sustainable. It is our impression that this has happened. The goal was to create a platform for a regional Funen brand for this cluster. And that is now a fact. In the next phase of the project the cluster must engage with commercial advertising agencies to come up with a branding strategy and a campaign. In this phase researchers will act as independent advisers, but concrete implementation must be executed by commercial agencies. Since the main body of the firms in the cluster are small and medium size it is difficult to get reliable statistics of their revenue and profit. But the firms involved have expressed that they gained a lot from being in this cluster. The different shareholders in this cluster (Smagen af Fyn, Kulinarisk Sydfyn, Udvikling Odense) have for ten years tried to create a cluster without succeeding. So it is fact, that the involvement of the researchers and their theories of glocal branding was the main reason why we today have a cluster of farmers, production firms, distributions agents, educational institutions and local business development agencies collected in this cluster. To our knowledge the research literature on glocal branding has been used and tested on real life firms for the first time. The region of Funen has been used as a case, and the results from this project can be used in other regions, in Denmark but also around Europe. The development of regional food brands can be essential for many regions in Europe, and this case can teach them how to use their unique regional characteristics in their competition with global brands, that are invading more and more areas in the market. Many of these regions are also in need of competitive power, since they are often marginalized area far away from the metropolitan areas and high tech development, and not able to create wealth in future unless they are able to create some competitive advantages. 3.3 PlastNet (Use of Polypropylene fibres in bricks and tiles) Name of Cluster PlastNet facilitated by Plast Center Danmark Description of main objective: Main Objective/ focus of Cluster To enhance and innovate the use of polymer materials within and across industries in order to increase the competitiveness of Danish business enterprises from a polymeric point of view. This object will be achieved through project work focused on polymer chemistry and material sciences with participation of leading research institutions, universities and relevant business enterprises. Title of case Main participants in case The Use of Polypropylene fibres in bricks and tiles as a crack-controlling agent Most important Companies Danish Fibre Monier Skandinavisk Textil Kemi Total Petrochemicals Wienerberger Petersminde Teglværk Wienerberger Sønderskov Teglværk Other Organizations Plast Center Danmark (Facilitator of cluster) FORCE Technology (Research Institute) Syddansk Universitet (University) Today PP fibres are used as a crack-controlling agent in concrete. However, the owner of the company Danish Fibre wants to clarify, whether PP fibres has a similar effect in bricks and tiles. If this is the case the tile and brickworks can reduce their cost of production considerably. Description of the activities in the case In order to clarify this, a technical project was initiated, where various fibres were manufactured and added to bricks and tiles during full-scale tests at relevant tile and brickworks. Afterwards the manufactured bricks and tiles underwent various technical examinations and tests carried out by Plast Center Danmark and Force Technology. Simultaneously Syddansk Universitet made a market survey in order to estimate the market potentials. The project is still in progress, but very interesting and promising results have been obtained regarding stability of tiles dimensions during drying processes. Novelty of the activity in the case Novelty of the Activity The project is very innovative, as it deals with development of new products to new markets. Moreover, the leading company is a SME. The handling of new and innovative projects is a service regularly offered by the facilitator of the cluster. What was the role of the Cluster in the case? Major Roles of Cluster The role of the cluster was and still is project management, technical examination and testing. Dissemination of obtained results is also a role of the cluster. Results Obtained How has the company/companies benefitted from the case The project is still in progress, but so far the participating companies have obtained major technical input regarding the addition of fibres to bricks and tiles. Moreover, they have obtained valid and statistical significant information about their own production, as all testing has been carried out by the use of statistical planning tools. Through the project work the partners have also increased their network and new collaborations have been established. Documentation regarding benefits Any documentation from the companies regarding the benefits? Quotation from the Production Manager at Danish Fibre, Palle Kuntz: For some years we had considered initiating this project, but could not do so due to lack of finance. However, due to the assistance and project management by the cluster, the project was initiated in 2009. What makes the Case Special and Interesting to Others? What can be learned from the case? Innovative projects initiated by motivated SME‟s really make a difference for the industry itself and the surrounding society. If such projects are not supported by a cluster or the like they will most likely not be carried out due to lack of finance and knowledge. 3.4 KVCA Cooling Cluster (A specific education programming) Name of Cluster Main Objective/ focus of Cluster KVCA Cooling Cluster KVCA has been established to increase innovation and knowledge sharing tin the refrigeration industry. The two main drivers are conduction of innovation projects across companies and enhancement of competencies by offering of tailor-made courses and educational programming. KVCA will ensure focus on energy efficient and environmental benign solutions in the fields of food preservation, indoor climate and process cooling. KVCS‟s primary objective is to create professional and personal networks and to facilitate collaboration and knowledge sharing across the different member companies. KVCA‟s secondary objective is to contribute to the design and implementation of the vital educational initiatives that will secure its members‟ access to long-term innovation, competitiveness and global leadership. Title of case Main participants in case Description of the activities in the case A specific education programming between KVCA Cooling Cluster and DTU – The Technical University of Denmark DTU – The Technical University of Denmark and company members of the KVCA Cooling Cluster The members of KVCA Cooling Cluster are working with smart energy solutions within the cooling area. The last 4 years, the cluster has been in close collaboration with university DTU and the students via a clearly defined education programming. This has resulted in a significantly larger interest of the subject cooling at DTU's energy education. And several students in an early cycle have had a close relationship with business. It's not just companies that are profiting from a close collaboration with the research environment. Universities get more students that are much earlier prepared for a job when they participate in the training programming. Facts about the education – 3-weeks course The course is called 'Introduction to refrigeration' and is arranged for students at DTU. Week 1: basic refrigeration technology with guest lecturers from DTU. Week 2: design task for refrigeration at DTU. Week 3: company residence, presentation of project and exam at week's end. rd The students will during the first two weeks participate in a course at DTU. In the 3 week the students make an internship in a company, in groups of 2-3 students. During the four days in the company, they work on a problem defined by the company. The fifth day in the internship will take place at Alsion in Sønderborg. The students present their project assignment and results from their company. Novelty of the activity in the case KVCA Cooling Cluster started these activities in 2006 and it has been a great success. The number of students at DTU‟s energy education has increased continuously. It is also one of KVCA‟s main objectives in the strategy. What was the role of the Cluster in the case? How has the company/companies benefitted from the case Any documentation from the companies regarding the benefits? What can be learned from the case? KVCA facilitates the training program, a 3-week course directly to involve businesses in training new engineers. Normally, a company in Esbjerg might not have a direct relation to a research institute in Lyngby. But with this initiative ensures the cluster organization an innovative collaboration to benefit both parties. It increases the companies' recruitment base, and the collaboration provides the students with better job opportunities when they are finished as engineers. It's not just companies that are profiting from a close collaboration with the research environment. The universities get students, who much earlier in their education are prepared for a job in the industry. The company Vestfrost A/S has had students in internships of two laps. The students have worked with concrete cooling technical challenges. "Energy Optimization of wine coolers" and "Design of vaccine coolers". Denmark has traditionally been a very strong international player in the industry dealing with refrigeration. If these competencies must be maintained in the future, it is important to remain trained engineers specializing in refrigeration. 'This training program is great', says development manager from Vestfrost A / S Lars Gorzelak. "It gives students a better baseline to decide the area they will specialize in. It also gives the companies a good impression of the level of how new graduates are educated. It is also important that students - beyond the theoretical disciplines also get a more general business understanding. All our efforts must of course ultimately be seen on the bottom line. " It also gives the company an awareness of what types of employees they need. The companies have an interest in ensuring that there continuously are new talented young engineers educated to the market. 3.5 VE-Net (Energymap.dk) Name of Cluster Main Objective/ focus of Cluster Innovation Network VE-Net Innovation Network VE-Net is an innovative network related to energy. The aim of the network is to create collaboration initiatives between companies and research institutes with the purpose of increasing the application of research-based expertise in the business community and to solve high technology matters. Title of case Energymap.dk Main participants in case Initially the participants were VE-Net and the Energy Industry of Danish Industry in collaboration with the companies in VE-Net, including DONG Energy and the Danish Technological Institute. The first model of the portal was elaborated in collaboration with MILLA A/S. The present owner group now consists of: Climate Consortium Denmark Danish Agriculture and Food Council The Confederation of Danish Industry The Danish Energy Association The Danish Wind Industry Association Description of the activities in the case The EnergyMap.dk project is a Google-Earth based portal and represents a virtual map of Denmark. It has been created to make current and future Danish energy competences and research more visible through demonstration and development projects. Novelty of the activity in the case For the first time ever, Danish energy competences are shown in an overall platform which makes it possible to search through all kinds of data such as companies, energy technologies and location. What was the role of the Cluster in the case? Innovation Network VE-Net has invented EnergyMap.dk, contributed to the development of the concept and worked intensively on providing funding for the portal. Private funding has been obtained as well as funding from the Fund for Marketing of Denmark, the Climate Consortium and its sponsors. How has the company/companies benefitted from the case Ownership of the platform was transferred to the Danish Climate Commission in 2008 and turned into the official platform for Danish energy competences in connection with the COP15 world climate conference in Copenhagen. The platform thus served as a broad and well-prepared platform prior to COP15 whereby participants from all over the world could plan activities with and visits to Danish companies prior to the conference. Any documentation from the companies regarding the benefits? Visit the platform on www.energymap.dk where approx. 350 companies and organizations have entered profiles, projects and case stories. 3.6 Danish Sound Technology Network (Event Mobile – a new era for live music experiences) Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Description of the activities in the case Danish Sound Technology Network The vision is that Denmark is a leading country with regards to sound technology in terms of knowledge, research and education. Danish sound technology will be the epitome of high quality in products and services, as well as in physical rooms and social contexts. The network embraces individuals, organizations and businesses involved with sound technology. We create a new space for innovation, collaboration and dissemination of knowledge across existing areas and stimulate the use of research and evidence based knowhow among start-ups and SMEs. Event Mobile – a new era for live music experiences Event Mobile is a unique idea to enhance sound experience at live concerts and events by offering the public to purchase additional sound streams and editing opportunities delivered in real time currently via the FM band to their mobile telephone. The service use a combination of GPS and sound localization tracking to compensate for different distances to the stage front speakers. On the technical site the solution requires sound signal processing, mobile terminal technology, and transmission and streaming technology. In addition, the case develops new business models involving stake holders such as the artist, right holders, event promoter and Event Mobile. CrossOverGobal (start up); Rohde & Schwarz (large global company and high end technology provider of core technologies for mobile terminals); and the Technical University of Denmark (research based knowledge related to digital signal processing and mobile technology). In 2010, the network made a call for pitches, urging inventors, entrepreneurs and SME‟s to come forward and present their idea, invention or growth plan in front of an expert panel. The pitches were presented at a matchmaking event held in February 2010 in the venue VEGA, Copenhagen, in order to attract more unusual cases related to music. The expert panel was composed of experienced industry leaders (mainly from R&D or market development department); researchers from universities; representatives of the public growth promotion system; and Connect Denmark. Seven cases pitched their ideas at the event. The pitches were all pre-qualified using questionnaires and individual interviews. Two of the pitchers were matched by the network with research institutions in two new innovation projects funded by the network. The institution‟s contributions to the projects were research based knowledge and evaluation methods. Both companies are now in the seed phase, and Event Mobile is further ready with a go-to-market strategy. The network is still in close contact with both companies, and has facilitated Event Mobile‟s access to test in a market situation by opening doors to major festivals and leaders in the live music market. The novelties of the case are: Novelty of the activity in the case 1. Chose a venue for the matchmaking event that attracts the target group. 2. Be aware of the potential synergy between advanced technologies, content and user defined needs. 3. Bring in and facilitate research based knowledge in an early stage of the start-up‟s life. 4. Help the start-up to access the market, enabling product tests with potential clients and market leaders. 5. Maintain continuous contact and be pro-active in offering your assistance and sincere interest in the development of the product. What was the role of the Cluster in the case? How has the company/companies benefitted from the case Any documentation from the companies regarding the benefits? 1. Initiating the matchmaking event, acting pro-actively. 2. Facilitating access to research and market. 3. Continuous follow-up. rd 1. Trustworthiness increased towards 3 parties. 2. Proof-of-concept as regards technology was strengthened, i.e., more safe grounds for development of product and innovation. 3. Moral support: The company‟s belief in its own qualities and ideas. 4. Continuous support: Knowing that the network will continue to act supportively as long as it is needed. The company has promoted the successful cooperation at several events and the founder Claus Vesterskov has the following statement: “The collaboration with the Danish Sound Technology Network has been instrumental for advancing and qualifying the technological platform. Their help and support has increased our creditability and opened doors to investors and the marked.” The network believes that market situation, characteristic of industry sectors and regional structures are multiple and greatly influence the possibilities. The findings the network emphasizes are: What can be learned from the case? 1. Think untraditionally. Don‟t hesitate to exit the boundaries of the university or business parks and meet people where they are. 2. Research your companies carefully and see each one as an individual resource with individual needs. 3. Wait to push research until relations are established and needs defined. As a general rule, market access is much more attractive to the companies. 4. Use your strength as a national network to facilitate access to multiple relevant partners. 5. Suggest research based assistance to the start-up as early as possible when relations have been established. 6. Nurse the start-up continuously, let them feel that they matter to your organization. 7. Be prepared to continue personal treatment for years – if needed. 3.7 InVIO (Creative Alliances in North Jutland) Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case ApEx – Center for Applied Experience Economy/ InVIO – Innovation network for Knowledge-based Experience Economy (Innovationsnetværk for Vidensbaseret Oplevelsesøkonomi) ApEx is established as a regional cluster organization and a technology center in North Jutland with the purpose of promoting growth and occupation within experience economy. ApEx works to bring experience economy and experience design into practical use so as to generate unique experiences and innovation. MoOZ – Mobile Experience Zones (Mobile OplevelsesZoner) ApEx, Fårup Sommerland, Aalborg Zoo, Nordsøen Oceanarium, Skallerup Klit Feriecenter, Nordjyske Medier. More Mobile Relations, Responsfabrikken, VisitNordjylland, etc. The aim of the MoOZ project is to develop new concepts and digital content for cell phones, along with gathering and developing knowledge on the subject. This occurs by testing and studying how users apply the mobile services and the digital content, which is developed and implemented in the project process. Based on these experiences and observations the collected project knowledge is generalized so that it will be applicable to future developments of mobile services. Specifically, work is focused on a number of sub-projects within the overall project framework where various applications are being developed that generate experiences via mobile media, e.g., relating to: Experience outings Services and information before, during, and after the visit Experiences and learning Description of the activities in the case Presently, the concrete services and concepts developed in the project are as follows: 1. ”Noorhjem”, a mobile, interactive treasure hunt developed by VisitNordjylland, and where the MoOZ project has contributed to the development of the treasure hunt components for the attractions as well as sparred in matters of the general development. 2. "Before, during and after the visit” (Før, under og efter besøget) focuses on rendering the guests‟ cell phone the 360 degrees communication solution from which they can access information about and experience the attractions before, during, and after the visit to the actual attractions. Furthermore, in the final part of the project, work is presently focused on developing st the following solutions, which will be ready around June 1 , 2011: - Mobile media and school services, including experiences and learning potential. - An events service via the cell phone during the visit - Service and experience applications for the attractions - Experience outings relating to communication and learning All solutions during the development phase are tested by users, and extensive user studies are carried out after the implementation. Novelty of the activity in the case With the project there have been created a number of concepts and experiences that previously has not been created to the same extent and context. The project is not technologically innovative in the sense that new basic technologies are developed. Instead, exciting tele-, mobile, and wireless technologies are combined and applied in new ways and customized to the individual activities and experiences that are desired. Each concept is in principle innovative yet builds on a number of existing experiences already developed in North Jutland through projects such as DAC-MAN, Vera from Vestbyen, and the Viking Route What was the role of the Cluster in the case? How has the company/companies benefitted from the case Any documentation from the companies regarding the benefits? What can be learned from the case? ApEx has acted as project manager and has facilitated the process from start to finish. The ApEx consultants have identified the project‟s focus areas in collaboration with the partners, offered advised during the development processes, handled supplier contact, imparted knowledge to the partners, communicated the project and its results, handled communication in the project, as well as administered the project based on existing guidelines. The project is also relevant to InViO‟s innovation project, for which reason knowledge and experience are transferred between the two clusters and projects. The project partner has benefitted, and continues to do so, from the project in relation to the following: - Installation and thorough testing of mobile applications - Establishment of knowledge and experience in relation to development and implementation of mobile applications - Greatly increased knowledge of visitors‟ specific use and assessment of mobile services - Increased insight into the potential of mobile media and the development and knowledge of existing solutions - Innovative vision development in relation to the businesses‟ implementation of mobile media - Increased network in relation to players within the mobile media world CEO Jens Otto Størup, Nordsøen Oceanarium, states: ”The Nordsøen Oceanarium has through the MOOZ project gained new knowledge about the numerous possibilities and limits within mobile services; and we have had the opportunity to render the communication interactive communication, new to our visitors. This is facilitated by visitors applying their cell phone to be sent out on an experience tour/treasure hunt through our exhibitions. In this connection, Apex has been of great assistance in technological matters as well as a good sparring partner with regard to the development of the course, particularly when it comes to the technical part of the project” Head of marketing, Jonna K. Madsen, Skallerup Klit Feriecenter states: ”As participant in the MoOz project, Skallerup Klit has gained access to knowledge on new digital media and how these can be utilized in communications with the world. The project content has provided inspiration to working with new platforms and communication tools, which are estimated to add value for visitors as well as to the company.” In general, there is positive feedback from participants regarding the services being developed and the renewed insight they gain in relation to the opportunities of mobile media, as well as the challenges they entail. The project offers new knowledge on how mobile services work and is applied in practice by the end users – in this case with the participating attractions. In the excitement over the new mobile technological opportunities, there has not been conducted that many large scale-studies of the type as in the MoOZ project. This knowledge and experience can relatively easily be transferred to many other areas and in that way reduce many costly experiences form other players. 3.8 Welfare Tech Region (Matchmaking of innovative Welfare Technology) Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Description of the activities in the case Novelty of the activity in the case What was the role of the Cluster in the case? How has the company/companies benefitted from the case What can be learned from the case? Welfare Tech Region Welfare Tech Region is a Danish business cluster promoting new business opportunities and technological products and services for health care, elder care, and service care. In Welfare Tech Region you find a unique interplay and collaboration between businesses, hospitals, universities and public authorities, resulting in a dynamic environment rich in innovation and knowledge sharing – prerequisites for new company formation and creation of new products that are useful to society and improves the daily lives of people. Matchmaking- Maturation of innovative Welfare Technology product ideas. Business consultants, developers, manufacturers, researchers, designers, students and user capital fund. E.g. Designskolen Kolding, Aabenraa Kommune, Center for software Innovation, INVIA, Force Technology, Odense Kommune, AppFactory ApS,Sygehus Sønderjylland, Life Partners A/S, Safecall Denmark ApS, Wecare, Syddansk Universitet, Fåborg Rehab, eglu A/S, Discover Systems, Tønder Kommune, Ålborg Universitet, Danfoss, Telecall. The purpose of the event is to bring the right people together, comprising companies, universities, cluster and other organisation on product and concept development. Welfare Tech Region brought the relevant workshop participants together. Together they had 3 sessions to discuses the idea and provide feedback and input. Based on matchmaking the Companies with a new welfare technological product idea have the unique opportunity to get competent feedback and collaboration. The Companies can use this event as a stepping stone to get the idea further developed and matured and somehow realize the idea. Furthermore the municipality and hospital have the opportunity to express their requirements. The Matchmaking events for maturation of innovation product ideas have never taken place before. The novel of our matchmaking event is that we have invited the relevant people, who can provide feedback and collaboration to realize the idea, including capital funds, business consultants, developers, manufacturers, researchers designers, students and user. The attendance at the matchmaking was great, almost 150 turned up. The direct effect is that the companies can bring the idea a step further, and strike up cooperation with people from the workshop or other relevant people from the event. Hopefully it will result in a beneficial project. Welfare TechRregion invited relevant partners who could provide feedback and collaboration to realize the idea. Companies with a new welfare technological product idea, have the unique opportunity to get competent feedback and collaboration. The Companies can use this event as a stepping stone to get the idea further developed and matured and somehow realize the idea. Now we have 14 ideas in progress, all projects that met the challenges in the ageing society. Hopefully in the long run the products will create growth and workplaces Our matchmaking event has proven to be one of the most rewarding cluster activities – which we have ever experienced. The concentrated work on a specific idea, not only resulted in a specific product partnership and output, but also creates new relations that will have far reaching and positive consequences in the year to come. We have learned that the bottom line is to intelligently bringing people together to discuss a specific product idea, will lead to so much more than one could imagine in terms of new partnerships and contact-making. 3.9 InfinIT – Innovation Network for IT 4. FINLAND 4.1 Energy Technology competence cluster, Finland “Direct 2 Business” Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Description of the activities in the case Novelty of the activity in the case What was the role of the Cluster in the case? How has the company/companies benefitted from the case Any documentation from the companies regarding the benefits? What can be learned from the case? Energy Technology Cluster Programme Objective is to increase the competitiveness of SME companies in Finland. The focus is on the industry with significant growth possibilities on the international market: 1. Companies manufacturing machines and equipment for energy production, distribution or consumption 2. Companies providing services for the energy sector Direct 2 Business Merinova Oy, Hermia Oy, Jyväskylä Innovation Oy, Prizztech Oy The team was collecting the information about the activities planned in EU countries how they will achieve the 202020 targets in each country. Thin information was translated to local language and analysed. In earlier project the companies‟ active in Renewable energy was collected and grouped in technology groups. Now then the team has the need from the EU markets and lists of products and companies, on education program was performed to inform the companies about the markets in different countries for their products. So they are able to focus their activities correctly. To use the public EU information available about the country level activities panned in coming years to help the SME companies to help them to select relevant countries, where their products will have potential markets due to the supporting activities in those countries. The project was performed by the Cluster companies. All the SME companies participating in the education have better knowledge about the market potential for their products in EU countries. They are also aware of the country level support available in target countries. By this way they can use their limited resources to countries where they have best possibilities to be competitive. They can also adjust their products to be better suitable for local needs due this project. The education phase of the project is going on and the financial results will be visible in coming years. The feedback from the SME: participating in the program has been very positive and they see that they have got a lot of help from this project. Doing thing together we are able to save a lot of effort for example translating and analysing all the documentation from all EU countries instead of doing it separately in all SME:s and doing the same work hundreds of times. 4.2 Living Business Competence Cluster “Cohousing – business potential and new dwelling solutions” Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Living Business cluster The main objective of the cluster is to contribute energy efficient and user driven business for small- and middle sized companies. Cohousing – business potential and new dwelling solutions companies (19 pcs) universities (1 pce) municipalities (47 pcs) others (14 pcs) Description of the activities in the case launching a diverse network quadruple-helix as an operational environment (municipalities, companies, universities and end-users) thematic workshops and benchmarking gathering of scattered information and finding the latest knowledge planning and executing a common platform in the internet Novelty of the activity in the case The launched portal works as a database and it‟s a virtual meeting place for all the actors interested in cohousing: municipalities can inform in the designated building grounds for cohousing companies can promote their services, products and know-how research – and development organizations get signals on new topics habitants get relevant information in cohousing and can find partners for their own projects What was the role of the Cluster in the case? cluster enabled start-up of a new and larger co-operation expertise in applying for finance as an undependable actor, cluster made it possible to create a network where companies with similar business interests could operate How has the company/companies benefitted from the case all the companies (17 pcs) in the case have renewed their business new companies have been founded during the case (2 pcs) Any documentation from the companies regarding the benefits? positive response and several success stories learnt through discussions further information is available in the cohousing portal in www.ryhmarakennuttaminen.fi What can be learned from the case? using quadruple-helix model creates new innovations gathering scattered information and know-how can speed up new business potential for companies interdisciplinary co-operation strengthens incipient changes, which will have increasing significance in the society 4.3 Intelligent Machines Competence Cluster, Finland “Mini – cluster model of Intelligent Machines Cluster, case FIMA – Forum for Intelligent Machines“ Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Intelligent Machines (http://www.oske.net/en/competence_clusters/intelligent_machines/) The purpose of the Intelligent Machines cluster programme is to transform Finland into a leading country with international networks in the field of development and manufacture of intelligent work machines by 2013. The cluster programme is creating a Europe-wide co-operation network in which Finnish companies will be central operators. Mini- cluster model of Intelligent Machines cluster, case FIMA – Forum for Intelligent Machines (http://www.fima.fi:) over 40 member companies, universities and research institutes over 500 participants in events annually List of current FIMA -members: http://www.hermia.fi/fima/jasenet/ Description of the activities in the case FIMA is a network for mobile work machine manufacturers, specialist companies, system integrators and research institutes. It promotes and outlines research and product development in the field in accordance with this industry‟s needs. FIMA defines its own strategic research objects: -outlines strategic research in the field -maintains the strategic research agenda (SRA) in the field -launches research and development projects -promotes cooperation with international players in the field -maintains knowledge on global research and development trends in the field The research projects are prepared in theme groups which are open to all members. Novelty of the activity in the case FIMA‟s idea is to bring the best specialist together to define the common needs of the industry and plan the necessary measures to support the competitiveness of the companies. The focus of FIMA‟s research is applied basic research. This in turn is focused on strategic technology research which aims to develop shared basic solutions and methods for the mobile work machines industry. What was the role of the Cluster in the case? How has the company/companies benefitted from the case Machine-building requires strong expertise in technology and capabilities for rapid response to demanding customer needs. The challenges can be met only through smooth co-operation. Intelligent Machines cluster program is the founder of the numerous miniclusters (for example FIMA). Those miniclusters are the company based focused networks that engage a significant number of machine-building companies in creating strategies for the industry‟s future and, in co-operation with the research institutions, in starting and financing research and development projects. Fima provides members with opportunities to take part in and influence precompetitive research projects around challenging topics. Members receive knowledge of the technological development, research and future trends on the field and gain information on the product development needs of the industry. Networking with competent partners is also an essential benefit. Annual research volume of approx. 2 MEUR Project portfolio of 4-6 projects Contribution of 20 full-time research Any documentation from the companies regarding the benefits? Moro information about active FIMA Projects: http://www.hermia.fi/fima/in_english/research/ What can be learned from the case? FIMA‟s key objectives are - To develop a method of operation in which companies jointly invest in long-range research, and thus forward the allocation of public funding in intelligent mobile work machines. - To secure the continuity of the innovation chain, from basic research through product development to products that can be commercialized. -To ensure a solid technological expertise base for companies, for their strategymaking and business development. - To find the objects of applied basic research that is most characteristic to the industry and by focusing on them become a globally leading expert in these areas. - To implement international cooperation where the needs of Finnish companies are emphasized and in the context of which international leading ex perts seek their way to Finland. - To promote the emergence and development of spin-off business activity in order to strengthen the concentration of expertise in intelligent machines. - To influence the development of education in the field, taking into consideration companies‟ developmental needs and the preservation of a high international standard of research. - To strengthen the formulation of companies‟ product ranges and business that covers a product‟s entire lifecycle. 5. NORWAY 5.1 Technology akvARENA Name of Cluster Technology akvARENA Develop the cluster toward becoming a world leading supplier of sustainable technology for aquaculture Main Objective/ focus of Cluster Title of case Main participants in case Main Goal • More robust partners as a consequence of increased cooperation, establishment of a cluster • Increased profitability for the members EXACTUS SINTEF Fiskeri og havbruk Salmar Farming AS Marine Harvest Norway AS Lerøy Seafood Group ASA VAKI Aquaculture Systems Ltd EWOS Innovation AS BioMar AS Nexans Norway AS Norbit SubSea AS Ocea Gruppen AS Directorate of Fisheries Christian Michelsen Research AS SINTEF IKT Havforskningsinstituttet Norges veterinærhøgskole Norges Tekniske Naturvitenskapelige Universitet, Institutt for teknisk kybernetikk Universitetet i Oslo Main objective of the project The project's main objective is to obtain new knowledge and a technological basis for future biomass measurement systems with a potential to approach the desired accuracy, reliability and operational requirements in large cage aquaculture systems. Description of the activities in the case Novelty of the activity in the case The industry‟s vision is ±1% accuracy on salmon average weight and ±0.1% on the number of fish in the different size classes ready for slaughter (2-3, 3-4kg etc). The project aims to develop knowledge and demonstrate solutions which can help to make the quantum leap in biomass control from the current status of 5- 10% typical error towards the industry‟s vision. It is clear that the industries desired accuracy will not be reached solely within this project. The aim of the project is rather to explore the scientific baseline necessary to obtain a leap in control towards the vision. This will be done through a thorough examination and exploration of new solutions in instrumentation, computer modelling, fish behaviour and operation of technology. The consortium is convinced that a wide, multidisciplinary, scientific approach is needed to provide the basis necessary for a significant progress in biomass control for large cages This is a unique project and the results will benefit the whole aquaculture industry, both regarding sustainability and profitability. What was the role of the Cluster in the case? How has the company/companies benefitted from the case Any documentation from the companies regarding the benefits? What can be learned from the case? This project was a result of a workshop organized by Technology akvARENA. The workshop focused on biomass control in aquaculture, and instigated a new workshop and a pre-project on the subject funded by akvARENA. Many of the project participants are members of akvARENA. This project is an ongoing project. The project is of major importance for the whole aquaculture industry, both economically and environmentally. The project is not yet completed. This is a very good example of what collaboration between industry, research institutions and government management can result in. It is a very good example of what cluster activity can result in. The objective is to solve a huge challenge in aquaculture industry, and by doing so, contributing towards a more sustainable and profitable industry. The project will, if successful, contribute significantly towards developing the industry as a whole. 5.2 Norwegian Centres of Expertise Micro- and Nanotechnology (NCE MNT) Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Norwegian Centres of Expertise Micro- and Nanotechnology (NCE MNT) Cluster focus is on Micro- and Nanotechnology, and its aims are: Support increased growth and innovation for existing businesses in the cluster Formation of new businesses with international potential Create an attractive environment for internationally owned companies to invest and grow in the region Create a strong regional innovation system to facilitate commercialization and future value creation to continue long after the NCE project‟s conclusion Centre for Research, Innovation and Industry- creation of an innovation hub in a cluster through extended public private partnership NCE Micro and NanoTechnology MicroTech Innovation Electronic Coast Vestfold University College SIVA - The Industrial Development Corporation of Norway Horten Industry Park Innovation Norway Research Council of Norway Vestfold Municipality Horten Municipality Stage 1: Interaction with cluster enterprises to define major innovation barriers (infrastructure, services and proximity) Stage 2: Definition of activities to address most important barriers, how to overcome these (cluster interaction, lobbying, educational efforts etc) Description of the activities in the case Stage 3: Evaluation of results and potential added benefits (potential to grow idea to another level, convert infrastructure challenges to an innovation hub possibility) Stage 4: Financing –how to realize public funding for efforts (challenge: no single/clear addressee to present infrastructure costs to) Stage 5: Creation of Public-Private Partnership (PPP) (investors) to overcome financing challenge (recruiting partners and initial users) Stage 6: Creation of Extended Public Private Partnership (EPPP) to grow idea to a new level (Synergistic public and private entities for extended service provision, outside of main cluster focus) Stage 7: Realization of infrastructure and innovation hub contents(populating the infrastructure and creating sustainable collaborative efforts) Novelty of the activity in the case Prior to this specific action, nobody had attempted to isolate key factors limiting the development of the cluster as a co-dependant entity. Prior efforts had been focused mainly on pursuing actions on the basis of urgent needs of one or more of the cluster members. The activities resulting from the identified challenges opened up for a much wider possibility/potential than envisaged at the outset. Key action items included use of both regional innovation programs and national cluster initiatives in a combined effort to lobby support from local municipalities, regional and central authorities, industrial companies, investors and national funding agencies. What was the role of the Cluster in the case? How has the company/companies benefitted from the case The cluster management took an active role in defining limiting factors for the cluster and its development, but did not stop here. Instead the management took an active role in defining, developing and realizing the bigger picture. The cluster management initiated the idea development, created plans for the centre, secured land area and worked with local government in area planning and regulation. Furthermore, when public money would not finance the development, the cluster management obtained initial tenants and secured private investors for the development. The efforts have resulted in the co-location of industries with government development organizations, commercialization and incubator facilities, networking agencies, R& D and laboratory providers, educational providers, financing and investment banking agencies etc. In the first phase, the development consists of more than 11000m2, with plans to extend to close to 40000m2. In addition, the local municipality is developing adjacent areas into industrial space, in a consolidated property planning action. More than 45 million Euros is put into the infrastructure phase I development, and the actions are additional to a 35000m2 campus development for the regional technology college. In total, about 125 million Euros have been invested in new building infrastructure at this extended campus. Any documentation from the companies regarding the benefits? SIVA-The Industrial Development Corporation of Norway: “The creation of a center has been discussed for a while, but it was not until NCE MNT materialized that it became a reality. The FIN centre is a product of the NCE initiative in Horten. I have high hopes that this centre and will advance the Norwegian micro- and nanotechnology industry.” Horten Municipality:” The FIN centre will drive the region to become a powerhouse within the Norwegian micro- and nano industry.” Vestfold University College: “I see this Centre as an instrument that links local and regional industry with each other and the public sector.” Memscap:”We are enthusiastic about the opportunity to utilize laboratory facilities in the new FIN centre.” We would argue that our case already has inspired other clusters in Norway developing similar ideas to pursue similar models to ours. What can be learned from the case? There is a tendency to consider first and foremost public financing for regional development functions, but here we see an example of how perseverance can lead to private funding for what many sees as a public task, and in turn release additionality within an extended public-private partnership – the pure essence of clusters as enablers. 5.3 Norwegian Center of Expertise – Systems Engineering: Kongsberg 5.4 Norwegian Centre of Expertise – Maritime Case 1 5.5 Norwegian Centre of Expertise – Maritime Case 2 6. POLAND 6.1 Innovative Industrial Cluster, Association of Producers of Casting Components KOMCAST Name of Cluster Main Objective/ focus of Cluster Innovative Industrial Cluster, Association of Producers of Casting Components KOMCAST Cluster‟s main objective is to enhance collaborative technology development on order to stimulate rapprochement of industry and R&D. This aim, together with the will to stimulate internal networking, is also supported by cluster‟s efforts to search and acquire third-party funding. Also, cluster aims also a lobbying for casting industry on both local and national level. Title of case Reactivation of vocational schools in the region that has a long traditions in casting – human capital adapted to regional economic profile Main participants in case Cluster board (board of the Association of Producers of Casting Components) and cluster manager, who were initiators and partners during discussion with authorities responsible for vocational schooling in the region. Description of the activities in the case Novelty of the activity in the case Lack of suitable and well qualified technicians was identified as one of the biggest problems for firms being cluster members. On supply side, it was a consequence of both non-flexible offer of vocational schools and the policy which was not conducive to this type of education. On demand side, it was a consequence of declining interest in technical vocational education for the benefit of general education (negative image of casting technician as a profession). This situation has motivated cluster to act on behalf of the entire casting industry in the region for reactivation of technical vocational casting schools. Activities undertaken by cluster management were directed both towards negotiation with public authorities responsible for education (change of curricula, creation and promotion of attractive educational offers for youngsters) and towards biggest casting enterprises being cluster members. The latter created a profiles of specialists they will need in the nearest future, as well as participated in costs of building professional educational positions in vocational schools equipped tich up-to-day CNC technologies (corresponding to modern equipment in casting firms). Additionally, Technical University of Rzeszów as cluster‟s member together with AGH University of Science and Technology from Kraków declared adaptation of their curricula to the profiles of vocational schools‟ alumni wishing to continue their education. In consequence, clusters‟ efforts in this field have led to launch a new direction of teaching in one vocational school in Rzeszów. In order to encourage young people, three companies within a cluster have declared the reimbursement of transport for pupils commuting to schools, and offered practical and professional training in their plants. Also, graduates have the opportunity to work in plants where they apprenticed. This case can be perceived as a kind of hitherto rare public-private partnership, because firms form the cluster contributed financially to public schools in exchange for adapting the educational offer to their needs and profiles. What was the role of the Cluster in the case? Cluster‟s board and cluster manager have been taking part in numerous official meetings with public authorities, in vocational schools and at universities, gaining support for this idea. Without a cluster organization, companies from casting industry in the region probably would not be so effective in this field. How has the company/companies benefited from the case Companies were included in the process of proposing changes in curricula in vocational schools. In consequence, future alumni will be equipped with valuable practical skills so desirable in the industry. Any documentation from the companies regarding the benefits? What can be learned from the case? Available after contact with cluster. Clusters activity may go beyond business activities or R&D activities in the clusters themselves. Cluster can also reach strong bargaining power in relations with public authorities. This case shows that companies needs from the field that traditionally public authorities may carry out, can be also be a subject of effective lobbying due to the cluster organization. 6.2 Printing and Advertising Cluster in Leszno (Minimal organization for cluster’s competitiveness – the concept of ”limited centre” and ”creative homelessness”) Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Description of the activities in the case Printing and Advertising Cluster in Leszno Cluster‟s activities concentrate on internal networking, development of human resources and to some extent, also on collaborative technology development. Minimal organization for cluster‟s competitiveness – the concept of ”limited centre” and ”creative homelessness” Cluster companies, SMEs, supported by cluster‟s manager, acting rather as network facilitator than just administrator. Cluster is aware of scarceness of its resources and thus has developed procedures of gaining maximum profits from networking in these conditions. This practice can be simplified to two basic terms: “creative homelessness”, “limited centre”. In the first case, the concept of having cluster‟s office was consciously abandoned when it became apparent that there are so many offices as many companies in the cluster exist. The company of cluster‟s coordinator, who is also an entrepreneur, keeps records of the association and gives its contact details as a contact to the cluster. Eith Because of no common office, working meetings are held each time in another company. This gives additional networking effect due to the possibility of presenting company that hosts the meeting by its offer, resources, technologies and team. As a consequence, firms from the cluster have more knowledge about other member and potential for future cooperation. The “limited centre” concept means, that cluster has resigned from keeping strong management offices in order to minimize administration costs. In other words, cluster does obtain public funds to conduct cluster as an organization itself, but supports entrepreneurs in obtaining funds for investment directly to companies of the cluster. Novelty of the activity in the case These concept reveal that even small cluster organization can contribute effectively to its members‟ entrepreneurship, if acts in order to focus efforts rather than to expand the organizational structure. What was the role of the Cluster in the case? The role of cluster coordinator was very important both as an author of the idea described above and as cluster facilitator (network builder). How has the company/companies benefited from the case Thanks to “creative homelessness” concept, the companies from the cluster benefited because they got an occasion to know better each other (many of them realized for the first time that there was a possibility of cooperation within a cluster). Thanks to “limited centre” concept, companies got direct access to program that facilitated collaboration with R&D partners. In effect, 7 firms from cluster took part in projects with R&D institution as a partner, by realizing so called “innovation voucher” (project conducted by Polish Agency of Entrepreneurship Development). Any documentation from the companies regarding the benefits? Available under request. What can be learned from the case? The case proves that a small cluster organization itself may be an important way of building competitive advantage. In other words, small structure and scarceness of its resources does not limit building competitive advantage, because it is mainly the idea of networking – not rich infrastructure – a real reason for clusters existence. 6.3 Printing and Advertising Cluster in Leszno (Cluster Initiative as intermediary in knowledge transfer to micro-enterprises) Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Description of the activities in the case Novelty of the activity in the case Leszno Printing & Advertising Cluster Cluster Initiative (henceforth CI). CI‟s objective is to foster the development of the printing and advertising branch in the Leszno subregion. To cooperate within the cluster, through: establishing and developing a network of business relations among printing and advertising firm, To stimulate development, through: introducing innovative organisational and technological solution, To enlarge the market, through: extending the range of the products and services offered, promoting the cluster and the region, business internationalisation, To develop human capital, through: improving qualifications of those working in the sector, adjusting the capabilities of educational institutions, increasing employment. Cluster Initiative as intermediary in knowledge transfer to micro-enterprises. Cluster Initiative: Leszno Printing & Advertising Cluster Research & Development Institute: Research & Development Center for the Graphic Arts (COBRPP), Microenterprises: ALGRAF Alicja Jankowska, MANUS PRZYGOTOWALNIA POLIGRAFICZNA, Reklama GRAFF, GRAFI S.C., MANUS BIURO HANDLOWE, StuArt Marcin Stachowiak, Small enterprise: Wielkopolska Agencja Reklamowa According to research conducted by the Polish Agency for Enterprise Development, Polish entrepreneurs seldom initiate collaboration with research institutions. Our own observations have confirmed that. Prior to establishing a partnership with the Research & Development Centre for the Graphic Arts, none of the enterprises belonging to CI had participated in development research projects. CI has organised conferences with researchers and has made it possible for microenterprises to collaborate with a development research institute. Thanks to this initiative researchers became aware of entrepreneurs' needs, while entrepreneurs could appreciate the possibilities that collaboration with a research institute offers. The CI board of directors in collaboration with the Research & Development Institute for the Graphic Arts has developed a strategy for an effective collaboration between entrepreneurs participating in development research projects. Three major stages of collaboration were defined: I. Determination of the innovative needs of the enterprise II. Search for funding sources for the collaboration (not only from the companies' assets) III. Formulation of an innovative solution IV. Implementation of the proposed solution by the enterprise This strategy was adopted by researchers and entrepreneurs to carry out seven innovative development research projects (two in 2009 and five in 2010). All projects received financial support from the Polish Agency for Enterprise Development, as part of the “Innovation Voucher” programme. The projects introduced innovative solutions on enterprise-level. They consisted in the implementation of one or more of the following: a new distribution channel for the products, a new product or a service, a new image of the enterprise, a new production or service realisation method. What was the role of the Cluster in the case? How has the company/companies benefitted from the case Any documentation from the companies regarding the benefits? What can be learned from the case? The task of CI was to establish a long-term partnership between research institutions and the associated enterprises, rather than just between research institutions and the board of directors. The above mentioned projects constitute only a part of a collaboration that has a wider scope. The associated entrepreneurs had not until then collaborated with research institutions either because they had never pursued university education or because their contact with universities was interrupted after graduation. Very often researchers indicate the insufficient expertise of entrepreneurs as a barrier to establishing a partnership, while entrepreneurs perceive the research offer of research higher educational institutions as excessively complex, expensive and inadequate to satisfy the needs imposed by the market. CI's board of directors is lead by an entrepreneur who used to work as a researcher, which made him aware both of the research offer of the universities and the needs of entrepreneurs. In addition to that, CI has conducted numerous surveys among entrepreneurs that allowed the board of directors to assess the innovative needs of the enterprises involved. As a consequence of that, researchers from the Research & Development Centre for the Graphic Arts received a diagnosis of the innovative needs that enterprises have. Despite the considerable distance that separates the enterprises from the research institution in question (with its headquarters in Warsaw), the researchers convened in Leszno to participate in two conferences involving all CI member enterprises, which were organised by the CI board of directors, as well as in numerous visitations at those enterprises that were implementing the above mentioned projects. Only a research institution that was a long-term partner could meet entrepreneurs' expectations and tailor their offer to their needs. Being part of CI allowed the enterprises to obtain information about funding possibilities for development research projects from the public sources and to find a research institution to help carry out these projects. As a result, the enterprises in question developed innovative solutions for enterprise management, technologies and services. All projects received financial support from public sources. Applying for public support made it necessary to prepare a general implementation plan for the project. Refunds were possible on the basis of reports submitted by the development research institution acting as the research contractor and their approval by enterprises who were the ultimate recipients of public funding. The financial gains of the enterprises involved depend on the success rate of the solutions implemented as part of the research projects. There is no other entrepreneurial association in Poland, even one involving larger enterprises, where so much as 33% of the members have established a partnership with a research institution. 7 out of 21 enterprises participating in the Leszno Printing & Advertising Cluster have initiated collaboration with a development research centre, according to the directives issued by the Polish Agency for Enterprise Development. In collaboration with its development research partner, CI has developed a strategy for carrying out development research projects in microenterprises. The above discussed case was presented by the cluster manager at a conference which was part of the Regional Innovation Strategy, at an academic conference held by the Polish Agency for Enterprise Development, and published in conference materials. It constitutes a precedent on a national scale. 6.4 Klaster Medycyna Polska Południowy Wschód (MedCluster) Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Description of the activities in the case Novelty of the activity in the case What was the role of the Cluster in the case? How has the company/companies benefitted from the case Any documentation from the companies regarding the benefits? What can be learned from the case? Klaster Medycyna Polska Południowy Wschód (MedCluster) Consolidation of health services and medical science in the region. Promoting linkages between medical science organization and service providers in order to build competitive advantage of cluster‟s members. “Galicia Health Resorts” – common cluster offer Spas and medical centers located within 180 km radius in Małopolskie region: Spas Rabka JSC Spas Iwonicz JSC Spas Kraków Swoszowice ltd Spas Krynica-Żegiestów JSC Spas Wysowa JSC Spas Rymanów JSC Spas Szczawnica JSC Among 41 cluster members (32 are enterprises), one can mention 16 medical centers and 6 spas (including a wellness center). This gave a possibility to create a common extraordinary offer of interrelated wellness services. The Galician Health Resorts give a possibility of combination of health procedures and active tourism. But what is really important, this project derives not only from cluster‟s members‟ resources, but also from regional natural resources – three thousand of marking tourist routes, historical places, attractive monuments, monuments of nature and lots of different tourist attractions are waiting for health resorts visitors. http://www.uzdrowiskagalicyjskie.pl/index.html Combination of cluster resources and regional specific resources. This combination made effective valorisation of regional resources possible. Cluster, as an organization, was an initiator and coordinator of preparing common cluster‟s offer. This institutional support helped firms from the clustered to reach critical mass in health services. Thanks to “Galicia Health Resorts” brand, health resorts that joined the project got the possibility of getting more clients. It has also contributed to better recognition of both health resort‟s offer and Małopolskie region as a place of concentration of this kind of activity. Website of the project describes its idea. In order to obtain more reliable documentation, a direct contact with participants is necessary. This case shows how combination of cluster‟s own resources and regional resources can contribute to competitiveness of both parties. It also demonstrates that even direct competitors can join forces and prepare common service offer, because it leads to greater interest in the offer, which compensates the need to "share" target markets. 6.5 Optoklaster - Mazovian Cluster of Innovative Photonic Technologies Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Description of the activities in the case Novelty of the activity in the case What was the role of the Cluster in the case? How has the company/companies benefitted from the case Any documentation from the companies regarding the benefits? What can be learned from the case? Optoklaster - Mazowiecki Klaster Innowacyjnych Technologii Fotonicznych (Optoklaster - Mazovian Cluster of Innovative Photonic Technologies) Firms in the cluster produce optical components and their activity is strongly supported by R&D institutions working in the field of optics and photonics. The main objective is to build better reciprocal knowledge diffusion between these actors, in order to promote Mazowieckie as the region of very strong concentration of this industry in Poland. Knowledge-intensive institutions in the service of business – assistance in the certification procedures as a way of strengthening firms‟ and clusters‟ competiveness. 4 large institutions from cluster and companies form cluster aiming at getting product certification. Among cluster members one can mention a relatively big number of large institutions – (2 R&D, 1 University and 1 Polish Federation of Engineering Associations [NOT]).This situation is rather specific for Polish clusters (high level of formal institutionalization and high representation of actors that are not directly businessoriented) and can be perceived as a cause a small degree of flexibility and market orientation. However, this aspect has been exploited for the benefit of a cluster, since these institutions offer a professional support during the procedures for enterprises wishing to obtain certificates for their products. Since firms operating in photonic industry offer products that must meet high quality requirements, they often should get state certificates proving this quality. However, certification requires long-term and costly administrative procedures. Firms being OPTOKLASTER members get an advantage of close and direct contacts with institutions that on one hand are familiar with these procedures and on the other hand, possess specialized equipment and laboratories for new products‟ testing. In consequence, due to cooperation between businessmen and institution from the world of science, certification procedure can be accomplished in relatively short term and at relatively low cost. This aspect of cluster‟s activity can be perceived as cluster-specific key competence. What can decide about novelty of this case, it is the ability of converting an institutional rigidity (usually perceived as a factor that limits competitive advantage) into cluster strength. Cluster management derives directly from scientific institutes, so its role in the process of supporting entrepreneurs in certification process is pivotal (as both initiator and executor of certification). At his moment, one can indicate only effects that are rather qualitative and perceived intuitively. The possibility of direct contacts with R&D institutions and universities lowers costs of certification and also strengthens companies‟ market positions (they can offer products with approved quality). Documentation can be provided under request. What is the most important lesson of this case, it is underlining the fact, that even characteristic being disadvantage at a glance (institutional rigidity), can be converted into advantage, if is preceded by a thorough analysis of clusters‟ resources. 6.6 Silesian Aviation Cluster Name of Cluster Main Objective/ focus of Cluster Title of case Main participants in case Description of the activities in the case Novelty of the activity in the case What was the role of the Cluster in the case? How has the company/companies benefitted from the case Any documentation from the companies regarding the benefits? Silesian Aviation Cluster Silesian Aviation Cluster was established to coordinate business efforts undertaken by its members in aviation industry (mainly in the field of diminishing the cost of common infrastructure). Cluster also aims at promoting aviation industry in the region and in Poland, since region of its origin is famous of it and the history of this branch here dates back to 30. in 20 century. Airport and Bielski Park of Aviation Technology – joining efforts for common infrastructure and strenghtening cluster‟s brand. One of most active participants is Avio Polska – the leader of the cluster, which is also responsible for cluster management. However, other members were also actively involved, being conscious of fact that the effect of their engagement will make them beneficiaries of common infrastructure (both in case of common airport and common research infrastructure) In order to create opportunities for manufacturing small aircraft, cluster participated in project co-financed by EU funds (ERDF support aprox. 70% of all investment costs) aiming at construction of its own airport. The intention was to increase possibilities of elasticity of business trips (very important since aviation branch is tied to a market of a global scope) as well as to create a place for testing cluster‟s products (mainly small aircraft). Development contributed also to the idea of sustainable development, since the airport was located on former pile created of mining waste. The value of investment was 28 M PLN (approx. 8 M Euro), in effect, cluster currently owns a production complex and small airport (under disposition of all cluster members) with the parameters as follows: 1 runway (length: 700 m, width 22 m), 4 hangars (2500. m2 of total area), 4 production shops (7500. m2 of total area), control tower (including construction and customer service bureau), refuelling station, production centre for small aviation companies cooperating with key players in aircraft engine industry. Up to day, no such a case (common airport for cluster) appeared on Poland. Cluster manager was an initiator of the project, as well as took on the burden of applying for external financial resources (EFRR) and later, project management. A common airport and common research infrastructure was created. In consequence, it can be considered as specific club (not available by actors outside the cluster but commonly shared by cluster members). For companies it means: reduction of R&D and production costs; possibilities of knowledge sharing possibilities of more frequent and more direct contacts with business partners abroad (airport as a connection hub) Other documentation can be provided under request. Clusters‟ manager provided th photo presentation including description of this case during interview in 15 of February 2011. What can be learned from the case? What can be learned by other clusters, it is the ability to join efforts of the actors specialized in the same profile of economic activity in order to create a “common product” or “common brand” (airport and specialized production complex). In other words, clusters should identify these types of common activities that can decide about the core competences of not single actors but network as a whole. 6.7 Mazurskie Okna Sp.- Masurian Windows Name of Cluster Mazurskie Okna Sp.- Masurian Windows The main goal of the cluster‟s activities is the integration of Polish joinery producers in the Eastern Poland. The implementation of the activities will also improve the competitiveness of the cluster partner companies, lower the costs of obtaining the products as well as stimulate the economic environment in the region. The cluster aims to reach the said goal using the following means: Main Objective development of relevant human resources, reaching new markets through promoting a common brand, recognizable in Poland and abroad, development of new products, better access to financing, strengthening the ties with the administrative environment. Moreover, a vital goal to the cluster‟s activities is the dissemination of knowledge regarding the meaning of joinery products‟ quality among potential clients. Title of case Main participants in Description of the activities in the case Increasing the level of competitiveness of the Masurian Windows cluster through the following activities: 1. Involving people from business surround institutions (i.e. universities, regional development agencies, chambers of craft and entrepreneurship) in the cluster work. 2. Purchasing and starting up a cutting-edge roller blind and mosquito-net production machine as well as a modern edge bander. 3. Hiring a common business representative on foreign markets. IKA Zabezpieczenia Antywłamaniowe i Ppoż; FIRMA POLIKARSKI OKNA ROLETY BRAMY, FPHU JDG PRODUCENT OKIEN, Budomex Puza Sp.; Mazurskie Okna Sp. z o.o. : Warmińsko-Mazurska Izba Rzemiosła i Przedsiębiorczości; Warmińsko-Mazurska Agencja Rozwoju Regionalnego; Wyższa Szkoła Informatyki i Ekonomii TWP Uniwersytet Warmińsko-Mazurski Increasing the competitive level is carried out through accomplishing the following activities Involving people from business surround institutions (i.e. universities, regional development agencies, chambers of craft and entrepreneurship) in the cluster work. The Masurian Windows were created through an initiative of business surround institutions. The said institutions were also heavily involved in promotion of clustering, educating entrepreneurs about this activity and performed individual consulting services. Taking the mentioned facts into notice, the cluster coordinator of the Masurian Windows Company decided to hire people from the more prominent regional institutions and use their knowledge to create a stable and solid cluster structure. This undertaking helps in establishing better cooperation with the mentioned institutions, limits the bureaucracy and improves the institutions‟ general image of the cluster. Purchasing and starting up a cutting-edge roller blind and mosquito- net production machine as well as a modern edge bander. Enterprises included in the cluster have carried out a mutual investment concerning the purchase of machinery for the manufacture of innovative products and services. This includes roller blinds, mosquito-nets and banding services. The Masurian Windows Company creates innovative products and services, which are being sold clusters‟ members at the cost of manufacture – the company‟s activity is non-profit. Hiring a common business representative on foreign markets. In order to stimulate the export activities and to create abroad sales networks in the future, the cluster decided to hire a business representative on foreign markets. His main task is to sell and promote the products and services of all the cluster entities and share a profit equally. Novelty of the activity in the case What was the role of the Cluster in the case? How has the company/companies benefitted from the case The following can be accounted for as innovative: hiring people associated with institutions influences the growth of both the cluster and the institutional employees. The cluster has access to specialist knowledge, while the institutional employees receive the best training in form of business practice. implementing innovative technologies through the purchase and launching of modern machinery , through the common investment each entrepreneur has equal chances to make a profit, as the products are being resold to the entrepreneurs at the cost of manufacture. equal share of profit from the export activities among every shareholder. The entities gathered in cluster entered a cooperation to achieve a profit and rise innovation level. Cluster was a tool for using the opportunities for development of companies with a low budget for new investments. Cluster has influenced on the members‟ relationship development, created dialog between institution and private entities. 1. Both the cluster as a whole and its individual members have access to qualified personnel, which favours obtaining free information and specialist knowledge. It also influences lobbing activities among the authorities, which in turn helps in carrying out the set tasks. 2. The cluster members have access to modern machinery and product purchase at the cost of manufacture, which gives them the possibility of helping individual economic entities increase their income. Individual machine purchase through individual enterprises would be thriftless and ineffective. 3. In terms of hiring the person responsible for sales abroad, every enterprise has a chance to increase their income. In order to minimize the entrepreneurs‟ anxiety towards promoting chosen products at the cost of other companies, it has been mutually established to share the accumulated income equally between the shareholders. The part of interview with a manager of cluster – Artur Wojciechowski. O Klastrze Mazurskie Okna rozmawiamy z Arturem Wojciechowskim, Dyrektorem Wydziału Projektów Innowacyjnych Warmińsko-Mazurskiej Agencji Rozwoju Regionalnego S.A. w Olsztynie, która stale współpracuje z Klastrem Mazurskie Okna. http://www.biznesklaster.pl/company/article/19-dobre-praktyki-wybraneklastry-w-polsce-success-story/ Czy Państwa Klaster spełnił pokładane w nim nadzieje? Any documentation from the companies regarding the benefits? Na tym etapie rozwoju z pełnym przekonaniem mogę powiedzieć, że tak. W chwili obecnej w skład klastra wchodzi ok. 30 firm. Od początku działalności klastra żadna firma nie zrezygnował z członkostwa, co jest chyba najlepszym dowodem na to, że klaster jest potrzebny i spełnia oczekiwania. Czy klastry mogą przyczynić się do poprawy konkurencyjności Polski Wschodniej? Na przykładzie naszego klastra mogę powiedzieć, że tak. Dzięki współpracy w Klastrze Mazurskie Okna, jego członkowie mają możliwość korzystania z nowoczesnych maszyn i urządzeń, uczestniczenia w największej w regionie kampanii promocyjnej dotyczącej stolarki otworowej jaka kiedykolwiek była realizowana. Wspólne zakupu oraz inne działania obniżające koszty działalności firm również wpływają na konkurencyjność przedsiębiorstw a przez to również na konkurencyjność całej gospodarki Polski Wschodniej. What can be learned from the case? The most important lesson here is to encourage entrepreneurs to undertake mutual investments. The activities need to be planned in such a way, which enables both the qualitative and quantitative effects to be attainable as soon as possible, the enterprises to bring in profit and the entrepreneurs to not back out of the initiative. Another vital element is the selection of employees and hiring people, who are competent and well-versed in cluster specifics, as the cooperation between enterprises is not always smooth and many new areas of activity have to be sought out in order to mobilize them to cooperate. The example could be transferred very easy because it depends on the willingness of cluster‟s members. 6.8 Pomeranian ICT Cluster (Gdansk, Poland) - Pomorski Klaster ICT Name of Cluster Main Objective Title of case Main participants in Description of the activities in the case Novelty of the activity in the case - Pomeranian ICT Cluster (Gdansk, Poland) - Pomorski Klaster ICT Pomerania ICT Cluster is based in Gdansk, northern part of Poland. It consists of over 88 entities (mostly SMEs), which hire over 16 000 employees. According to Cluster Benchmarking Report carried out by Deloitte Business Consulting Pomerania ICT Cluster is the best ICT cluster in Poland and one of the most advanced of all Polish clusters. It is one of few in Poland attracting companies from many regions and cooperating with large number of national and international partners. Unique ICT technology in Pomerania Region ICT Cluster include: Text intelligence, E-paper solutions, R&D for „Indoor GPS” (Location Based Services), 3D immersion technologies. - ICT technology for Creative City Pomeranian ICT Cluster organisation, more than 50 companies from ICT and partners from creative industries, Gdansk University of Technology, Gdansk City Hall, Gdansk Foundation of Entrepreneurship, Marshall Office of Pomeranian Region. The dynamics of the development of creative cities is increasingly linked to the dynamics of innovation in the ICT sector. Having a strong ICT cluster, and with Gdansk University of Technology as the leader in innovative scientific research, Gdansk has particular potential in the field of new technologies for creative purposes. Pomeranian ICT Cluster in 2010 started cross-sector activities within the “creative” subject. Until that time there was no cooperation or even awareness of possible joint action of those two communities. ICT specialists and creative partners (companies, NGOs etc.) had significant difficulties in braking the barriers between them. Many networking activities had been carried out to foster the cooperation between partners from different backgrounds – e.g. ICT Day 2010 conference (more than 100 participants) on ICT technologies usage in creative industries. The conference resulted in matchmaking activity and signing more than 4 business contracts (more to follow soon). One of other cross-sector activities was engaging in supporting the city of Gdansk as a candidate for the European Capital of Culture 2016 – developing more than 30 new “ICT and culture” related products and events! Some of them ware so interesting that they are developed and implemented already – not waiting for the official event. There was also an international project launched “Creative Cities” - Development and Promotion of Creative Industry Potentials in Central European Cities, which provided the city with full analysis of capabilities and potential for cooperation between ICT and creative industries as well as practical trainings and matchmaking events. The projects generated experimental initiatives to explore the influence of new technologies on culture. The activities were driven by the combined forces of culture and technology. The focus was on strengthening the regional cooperation and creating favourable conditions for sharing solutions and inspiration. The aim was to make Gdansk a Baltic centre for exchanging experiences in this field. In this theme we paid particular attention to developing projects connected with cooperation through the Internet, information exchange networks, activities creating systems of augmented reality (AR) and also projects in the sphere of cyber culture. One of the projects that are implemented right now is Wikiland - 10 000 m2 installation (offline) that will allow internet users to create their perfect world. Wikiland is an idea that merges 3D maps of the city with new event-based social network, which gives all wikiland users to observe the cultural life of the city online. To access it one will use augmented reality equipment that allows moving across the area observing all activities, people opinions and cultural events. Wikiland will be a tool for the local government to discuss new ideas by presenting realizations inside a real city structure. Other project that is already in action is Sealencium - a unique (in the world) musical instrument -audio installation spread across the land and Gdansk Bay area. It is composed of traditional instruments like horns but also incorporating sophisticated wireless technologies that will enable to use and synchronize all the sound sources spread across the land and see from one central point. Musicians dressed in traditional Kashubian costumes, placed in chosen places of Tricity, will pass sound messages to each other using bazunas and traditional sea horns like shells. What was the role of the Cluster in the case? The ICT related creative projects are a result of almost two years work of several hundred people involved in the activities. To create the projects a variety of communities have engaged: art, science and business. Pomeranian ICT Cluster representatives supported the efforts through facilitating cooperation between partners and sharing with ideas for interactive ICT technology solutions. During several meetings they have together generated dozens of projects, which use new technology that could revolutionize the perception of culture and participation by the general public. Some of the projects were so interesting that were signed to be implemented right away. How has the company/companies benefitted from the case Thanks to the initiative the creative communities have developed easier access to the latest ICT technologies and solutions and improved access to financing mechanisms as well as to the potential for efficient implementation. They could participate in free of charge training and workshops presenting new opportunities for development related to advanced ICT applications for creative purposes. There had been numerous cooperation projects and also business agreements developed between ICT and creative partners i.e. the Multimedia Encyclopaedia of the City of Gdynia, augmented reality development projects, 3D imaging for business solution projects. Any documentation from the companies regarding the benefits? “The Pomeranian ICT Cluster helped us in the search for future market perspectives and business model in the creative subject”. Holonglobe –one of the companies participating in cluster activities with creative community partners - had the possibility of gaining support in setting up a partnership, enhancing the impact and visibility of the company‟s creative activities through networking and promotional activities. There is also an ongoing preparation of engaging the company in international “creative city” project under international funding scheme as well as to benefit from services of cooperating experts with business and artistic background. What can be learned from the case? The biggest lesson learned was the successful facilitation of interdisciplinary dialogue and interlinking of creative and technological experts. There were several barriers to be broken down: differing word usage, varying world views, varying work patterns. The cluster activity helped not only in bringing both parties together but also initiating changing the mindset to foster an ongoing communication and collaboration. Pomeranian ICT Cluster implemented the formula of group meetings based on ideas of entrepreneurs and artists, who become project coordinators in order to manage them in line with their vision. This formula facilitates work and helps appreciate those who show not only conceptual initiative but also implementation one.