business advice - Craft Focus magazine
Transcription
business advice - Craft Focus magazine
www.craftfocus.com Issue 26 August/September 2011 CRAFTFOCUS www.craftfocus.com HAPPY Christmas A comprehensive guide to what’s new MAGA Z IN E Preview of Autumn Fair International It’s cool to CROCHET! We provide news, views and product reviews PLUS: best in business advice s-ANAGINGYOURREPUTATION s/NLINEMARKETINGTIPS s(OWTOMOTIVATESTAFF s2EFRESHYOURWEBSITE WIN: a new h o line – w bby e’ Dremel ve got tools to give aw ay All the latest on sEmbossing s Digital crafts sCraft tools sWoodturning For more information, call 0844 499 81 81 within UK and +44 (0) 845 345 2277 outside UK. ©2011 Ellison All rights reserved ® 45 August/September 2011 Issue 26 Managing Editor Louise Prance +44 (0) 1376 535 611 Editor Wendy Gardiner +44 (0) 2392 261 338 [email protected] Sales Manager Mark White +44 (0)1376 535 606 [email protected] Sales Executive Tracy Voice +44 (0)1376 535 618 [email protected] Design Manager Sarah Barnes Deputy Design Manager Sophie Farage Graphic Designers Laura Perry, Steve Mckea, Hayley Kilminster, Brett Skingle, Leanne Walsh +44 (0)1376 535 616 [email protected] Web Development Manager Stuart Weatherley Subscriptions Alice Henson, Tammy Wright +44 (0)1376 514 000 KD Media Publishing Limited Broseley House Newlands Drive Witham, Essex, CM8 2UL, UK www.craftfocus.com Front Cover image: Advent Calendar kit by Buttonbag ISSN 1758-0900 Craft Focus is solely owned, published and designed by KD Media Publishing Limited. Whilst every effort was made to ensure the information in this magazine was correct at the time of going to press, the publishers cannot accept legal responsibility for any errors or omissions, nor can they accept responsibility of the standing of advertisers nor by the editorial contributions. The views expressed do not necessarily reflect those of the publisher. Craft Focus is published six times a year. Subscription rates for overseas readers are £75 per annum (incl. p+p), Cheques should be made out to KD Media Publishing Limited and sent to Craft Focus, Broseley House, Newlands Drive, Witham, Essex, CM8 2UL, United Kingdom. contents features regulars editor’s letter A round up of what’s in this issue 5 news round up Reporting news and events that are happening now 7 brand spanking new The latest product launches 16 cool to crochet 35 Louise Fisher takes a look at the trends in crochet, from tools and techniques to patterns and designs ‘tis the season 45 It’s time to turn attentions to Christmas products so we’ve packed these pages with new products, best sellers and seasonal favourites win: a hobby line 27 We’ve got two sets of Dremel tools to give away get technie with digital crafts 61 Many traditional crafts now include techno-savvy digital crafting and online communities. Becky Williams shares news of a new type of crafting bookshelf 42 A whole host of new books have recently been published. Wendy Gardiner provides an at-aglance overview of what’s available woodturning – a beginner’s guide 81 Wendy Gardiner found out more about this popular pastime project – fearless frog! 70 Crochet is fast becoming the handicraft to try so tempt newbies with an easy crocheted animal charm q&a special: coping with holidays 75 – your questions answered This month industry expert Clare Rayner, answers queries on how to handle holiday staff shortages and more subscriptions 103 Register for your regular copy of Craft Focus next issue 104 A preview of what’s in store for October/ November issue – published on 3rd October 2011 tools of the trade 87 Any craft project is only as good as the tools used to make it. Becky Williams steps into the world of craft tools embossing – all raised up 96 Embossing is a method of creating a raised image on a project. The WOW team explain how to add another dimension focus on origins in alpaca 24 Growing slowly and steadily is the key to success according to Artesano dmc – experts in threads 66 We look behind the scenes of DMC Creative World, known for their extensive thread range a love of handcrafts 72 Wendy Gardiner discovered Jo Williams loves to spend her days designing wooden products a new career in wood 82 Ian Munro turned a love of wood into the business of woodturning Craft Focus magazine is proud to be associated with and supporters of: paper patterns plus 92 We talk to Simplicity Limited, one of the oldest and well known international paper pattern brands 16 up & coming: out of the chrysalis 106 China Butterfly are a mum and daughter duo enjoying all things creative craftfocus 3 61 business advice and guidance managing your reputation 57 Nick McAleenan reveals his tips for protecting your business’ reputation on-line success in your sights 64 Clive Harper provides an incisive guide to creating a marketing campaign. This month he has expert advice to ensure your plan of action achieves maximum success to webstore or not to webstore 69 Will craft retailers feel the pinch in 2011 as more customers switch to the web? Scott Storey shares his views refresh your website 79 What happens when the website you spent time, money and effort creating starts to look dated? Nick Reavill shares some revitalising ideas online marketing on a small budget 85 Bruce Townsend offers his top 10 tips on marketing your website at low cost 3/($6(4827( 38 725(&(,9( <285',6&2817 will we be banking on the saints? 94 Alan Monahan speaks to retailers about Government proposals to move the May Day bank holiday staff motivation 98 Nick Waller looks at motivating staff, what works, what doesn’t and why word on the web – a basic guide to website 102 terminology, part two Bob Scott looks at some of the technical terms for the building blocks of a website and what you need to know to ensure a successful site shows show news and events 29 We’ve news of Craft, Hobby + Stitch International plus more trade and consumer shows around the country autumn fair international preview 30 This year includes a dedicated hobby and crafts sector – we preview what’s in store dates for your diary 31 An at-a-glance listing of forthcoming trade and consumer shows 4 craftfocus 7+(3$&.$*,1*7+$70$.(67+(',))(5(1&( ZZZFOHDUWHFSDFNDJLQJFRXN VDOHV#FOHDUWHFSDFNDJLQJFRXN 7HO Christmas crafting here we come! It might be mid-summer, but here at HQ we are surrounded by festive fayre! It’s time to take stock and plan ahead for the coming Christmas season, so we’ve a bumper feature on new products, best sellers and firm favourites to help you with your buying decisions. But of course, that’s not all, we have also delved into the world of woodturning to find out more, including what tools you need to get started. Ian Munro has also shared his experience of starting this addictive craft and creating a business. Crochet may be a traditional handicraft, but it has become a fashionable one too. We’ve taken a look at what’s new, the forthcoming trends and the must-have products. Another new trend is digital crafting, so we’ve got ‘techie’ to find out more about what’s available and what people want to find online. We’ve also looked at embossing using powders and provide some tips on creating the wow factor. We’ve got a rundown of some of the latest tools available and the best tips on how to make crafting accessible to all. A major focus for Craft Focus is to ensure we provide sound business advice too and this issue is no exception. We’ve tips on refreshing your website at minimal cost, advice on managing your reputation, how to get the best from online marketing and how to motivate your staff. In addition, Clare Rayner has answered questions on how to handle holiday staff shortages and more. Finally we’ve previewed Autumn Fair and the new hobby and craft sector, sharing the plans to add a new dimension to this popular trade exhibition with a dedicated new area and craft demonstrations by TV personalities. Until next issue… Wendy Gardiner Editor PS: Next issue we are focusing on knitting, craft clubs, art materials, needlecrafts, papercrafts and creative quilting. We’d love to hear your views and news on any of these features. craftfocus 5 news&events news round-up Wendy Gardiner gathers and reports on the news and events from around the industry Changes in law Following much pressure from ACID (Anti Copying in Design) and other industry organisations, a recent announcement of a new law will give SMEs better access to justice to protect their rights by introducing a damages cap of £500,000 for claims made in the Patents County Court (PCC). The government believes that following the introduction of this simpler legal framework small companies claiming damages up to that amount are less likely to face a considerably more expensive trip to the High Court. ACID welcomes The Patents County Court (Financial Limit) Order 2011 which gives more clarity of what disputes can be heard in the PCC and which ones should go to the High Court. In practice this means that if a legal case is worth less than £500,000 there is more certainty about the level of financial risk. For more information visit: www.acid.uk.com. Free electricity EOS Energy has recently announced a radical £20million scheme to install free solar photovoltaic (PV) panels on rooftops. Whilst this sounds too good to be true Lee Summers, director of EOS Energy, a Warwickshire-based renewable energy company has acquired funding of £20million so customers who could otherwise not afford a PVsystem now can. “Rooftop arrays to generate solar power for homes and small buildings cost about £15,000. We are offering to install PV panels on the roofs of these sort of premises for free – and the electricity generated won’t cost a penny. Our scheme includes free fitting, maintenance and insurance of the rooftop PV system, plus customers receive all the electricity generated for the 25 year period of operation. The occupants also receive a ‘roof rental’ payment if the yield is suitable,” he said. The reason EOS is able to offer the ‘free’ scheme is because of the government’s Feed in Tariff (FiT). Those who purchase their own PV system would normally receive the FiT (44p per kilowatt) themselves, but by taking advantage of the free scheme the building occupants forfeit the FiT to the funder, although they will receive the electricity generated for free. Lee stressed that EOS Energy would not be receiving the Feed in Tariff itself – this would be harvested by the funder of the scheme. “We are helping people that can’t otherwise afford a PV system” he said. For more information visit EOS energy online at www.eosenergy.co.uk. iPad prizes from Europa Five year campaign The Campaign for Wool is a five year initiative launched by HRH The Prince of Wales and the British Wool Marketing Board. It aims to educate consumers about the benefits of wool and promote it to a national audience to help support and grow the industry. Run by a coalition of industry groups convened by HRH The Prince of Wales, The campaign launched in October 2010 during ‘Wool Week’, which saw over 100 retailers in the UK celebrating the material with woollen window displays, knitting events and occasions which saw sheep popping up in the most unexpected places across the country. For 2011, The Campaign for Wool has been even bigger, with a calendar of events launched across the globe. One such event was a wool fashion parade which took place at Spitalfields City Farm recently. The show featured the stunning creative designs of London College fashion student Melissa Roberts, all produced from sustainably sourced yarns from such fibres as Shetland wool, lambs wool and merino wool. The models were accompanied down the catwalk by sheep. Wool Week this year will take place 5th-11th of September. ExaClair Limited has launched a major new campaign to help retailers promote and sell Europa notebooks and filing products. Buyers of Europa products will get entry into a free prize draw for the opportunity of winning one of 10 iPads. James Mead, Sales and Marketing Director of ExaClair explains: “The notebooks and filing products segment is increasingly competitive and we wanted to find a way of incentivising consumers to buy our product and for dealers and retailers to see even greater value in the support that we can provide.” Consumers simply send ExaClair their name, address and the last six digits of the code on the back of the product they have bought, and they are entered into a draw to be held on 31st December 2011, the promotion closing date. Suitable for retail customers to run in store, the campaign is supported by eye-catching promotional materials including shelf wobblers, ceiling hanging boards, posters and floor standing display units to create as much in-store theatre as possible. “We wanted a prize that is aspirational,” James continues. “It is also important to offer the prize in sufficient quantities that the customer genuinely feels they have a chance of winning,” he says. “Fundamentally, however, it is about giving dealers and retailers additional tools to sell more product – and specifically the Europa notebooks and filing products from ExaClair – during the important back to school and back to college selling periods.” Further information T: +44 (0)1553 696600, E: [email protected], www.exaclair.co.uk. craftfocus 7 news round-up Make with me Get involved in learning disability charity Mencap’s brand new initiatives Make With Me & Bake With Me. Designed to get everyone taking part, the new website www.makewithme. org.uk will provide year round tips on how to hand make everything from bespoke greetings cards, decorations and baked treats for the kids, to Valentines gifts for loved ones. Whatever age or ability Make With Me & Bake With Me will help create something truly unique. It will also give browsers the chance to meet likeminded people, swap stories, recipes or even organise their own knitting club. A colourful time Colinette Yarns have just launched their unique Time Tones colour distillation of autumn/winter 2011/12 shades into a 14-strong range of high fashion colours for the coming season. “The aim is to help our retailers to simplify their stock levels and to take advantage of the Colinette Yarns research and colour forecasting resulting in direct sales benefits to themselves,” said Sam Sansbury, owner/director of Colinette Yarns adding that customers can also feel sure that they are reflecting the high street fashion trends in their Colinette yarn stock. Another benefit to retailers is a newly developed area of the Colinette website. “UK retailers who are part of the new Colinette premium stockists scheme will have exclusive access to a new and dedicated area of our site as just one of their 12-strong benefits package,” added Sam. Those who join the Colinette re-sellers network at starter level by taking up the new Capsule Collection offer can also benefit from a specially developed package. “Both these trade schemes are new to us this year and we are sure retailers will be quick to appreciate the benefits of each of these innovative packages,” said Sam. For more information, T: +44 (0)1938 810 218. NASA and Etsy team up to find the best space-related crafts NASA is big on new technology and new media so it’s not too surprising that Etsy has teamed up with them to find the best space-themed arts and crafts. Winners of the NASA/Etsy Space Craft Contest were recently announced after months of hard work. Prizes included a VIP trip to a NASA space launch and Etsy shopping sprees. The competition was fierce as can be seen on the TechRepublic gallery where photos of some of the entries are shown. These include space-themed stained glass, furniture, jewellery, quilts and more. To see the complete list of winners and finalists, visit www.etsy.com/nasa/index.php. 8 craftfocus New store opening HobbyCraft, the out of town arts and crafts retailer, celebrated the opening of its 52nd store in Orpington recently. The new branch has a new store concept and branding which will be rolled out across the country, in both new and existing stores. “We are delighted to reveal HobbyCraft’s exciting new store concept which has a more vibrant, feminine and softer look. Our aim is to create a welcoming, modern and family friendly environment and make craft more appealing to a younger audience; in particular 25–35 year old women with children,” explained Catriona Marshall, CEO of HobbyCraft. “It has a more landscaped feel than previous stores with clear navigation, colour zoned areas, lower fixtures, and a department store feel,” she added. TECHIE NEWS James Caan’s smart recipe for business success One of Britain’s most successful and dynamic entrepreneurs, James Caan, is offering advice to budding entrepreneurs and those building up SMEs by means of his newly launched business secrets app, free to download (for a limited introductory period) from the iTunes App Store. Caan is a well-known supporter of young entrepreneurs and start-up businesses, and has designed his app, which reached the number one spot in business apps within just two days of its release, to inspire and advise selfstarters on their way up the ladder. He believes that in these tough economic times starting a business is the obvious solution for many who are struggling to find a job, particularly young people. “There are five million small businesses in the UK employing 13.7million people but they will have to grow and employ many more if we are to climb out of the financial downturn,” he said. The business secrets app (for iPhone, iPod Touch and iPad) is almost like having Caan offering you one-to-one mentoring, using video and audio in a simple to use format. With just a finger-tap the app provides his business insights on the most common business issues including: hiring staff, managing finances, marketing, expanding overseas, leadership skills and exit strategies. It also includes a free audiobook version of Caan’s autobiography. To download the app, visit: http://itunes.apple. com/us/app/james-caan-business-secrets/id430824440?mt=8. Further information from www.james-caan.com. Software heading for the clouds “Get your head out of the sand and into the clouds”, says British web-based software pioneer, Duane Jackson, who believes that the launch of Microsoft Office 365 is a sign that cloud software will soon be the norm. “Products you have to install on your desktop will be noteworthy because they’re so rare” he said. Duane is founder and MD of KashFlow – a cloudbased accounting software application for small businesses. “KashFlow is very affordable and extremely easy to use, one of the main benefits being that it can be used for invoicing and accounting anywhere that has an internet connection,” explained Duane. He said Microsoft and Google, which recently released Chromebook (a new kind of laptop which stores all its data on the internet), were clearly leading the way and other software companies, such as Sage, would have to “get with it” and pull their heads out of the sand. “For small businesses especially, the cloud makes a lot of sense. The fixed costs, ease of use and ability to access from anywhere make it so compelling.” said Duane. Further details T: +44 (0)800 848 8301, E: sales@kashflow. com, www.kashflow.com. 10 craftfocus Trash app aims to clean up Britain With the increasing popularity of apps for smart phones, AnyJunk, an on-demand rubbish clearance company, has decided to launch an iPhone app which makes disposing of all sorts of trash as simple as a few taps on a mobile screen. Jason Mohr, founder of AnyJunk, said: “The AnyJunk app has been designed to be extremely user-friendly, logging the required information and then allowing for AnyJunk to quote for the removal job.” To make life even smoother for its users, it automatically picks up the postcode for the location of the junk from the iPhone. No-one has an excuse for putting off getting that junk pile out of the way, whether from the office, at home or the garden. It’s just a case of tapping an app and we’ll dispose of it all responsibly,” says Jason. Further information, T: +44 (0)207 819 9000 E: [email protected], www.anyjunk.co.uk. No cookies please! Many websites use cookies to allow users to navigate their pages efficiently, performing tasks such as remembering log-in details, browsing history and ordering information. Cookies work by installing a small piece of code on to a site user’s computer and this code allows the site to remember and recognise visitors. However, recent updates to the EU’s Privacy and Electronic Communications Regulations mean that it is now technically illegal for UK websites to do this without first seeking the user’s consent. Companies found to have fallen foul of the new law, introduced on 26th May, face a fine of up to £500,000. As a result, the Forum of Private Business, a not-for-profit, memberled small business support organisation, is urging business owners to make sure their websites comply. Forum of Private Business Chief Executive Phil Orford said: “Previously, the rules surrounding the use of cookies meant that you were obliged to explain somewhere on your website how you used them and how visitors could stop your site from doing so, but that was it. Now, you won’t be able to put cookies on people’s computers without them consciously giving their consent for you to do so, even if it means your website might not work properly as a result.” A business with a simple, non-interactive, two or three-page site shouldn’t be affected but if your website has a shopping basket function, remembers when a user has logged in, carries third party advertising or uses an analytics package, it is likely that it uses cookies. “Thankfully, the ICO has said it will give businesses up to a year to ‘get their houses in order’ if it receives a complaint about them. However it is advisable for business owners to assess their use of cookies now and make any changes necessary,” Phil added. For more information, go to www.fpb.org. Facebook is not for e-commerce A new study has found that despite its global popularity, Facebook will never become a major player in e-commerce. Numerous high street retailers have taken to Facebook in a bid to attract online users to ‘like’ their brands and buy their products but Forrester Research reveals that according to a study that interviewed technology vendors, retailers and marketers, the trend won’t take off because surfers see Facebook solely as a networking site and don’t go there for shopping purposes. MKZIN\[KW]S Suppliers of Card Making, Scrapbooking, Craft and Bridal Supplies Suppliers of Craft and Bridal Supplies Card Making Scrapbooking Card Embellishments Floral Products [email protected] | 01384 230000 Bead Time – the first company to bring you Steampunk and now the first company to bring you Ant-Silver Steampunk With more than 5000 lines to choose from Bead Time is your one stop wholesaler for, Findings in 5 colourways, Beads, Buttons, Feathers, Ribbon and Stringing materials. For a catalogue contact Bead Time Ltd Unit 16 Shepperton Business Park Govett Avenue, Shepperton Middlesex TW17 8BA Tel: 01932 506362 / 506596 www.wholesale.beadtime.co.uk NEWS IN BRIEF... Personally suited James Sleater and Ian Meiers, co-founders of the innovative bespoke tailor Cad and the Dandy, have teamed up with a new company called DNA Art UK to produce the ultimate in individualistic silk suit linings. “Our customers are sent a swabkit in the post. They return a sample of their DNA which is used to create a totally unique piece of artwork,” explained James Sleater. Customers can choose which colours are used to display their DNA chart which is printed onto the silk and used to line their suit. Contact Cad and the Dandy. T: +44 (0)207 283 1975, www.cadandthedandy.co.uk. Knitted panorama competed A three-metre long knitted panorama of Portsoy was unveiled at the Aberdeen Asset Management Scottish Traditional Boat Festival in July. Nimble-fingered ladies from the Bothy Knitters club spent a year piecing together the intricate craftwork, using dozens of balls of different textured wool and creating tens of thousands of stitches. The incredibly detailed mural depicts the historic 17th century harbour at Portsoy. Take that smile The Smiley Company has teamed up with Comic Relief to create a special ‘Happy Now’; Take That tour T-shirt to raise money for Comic Relief. Nicolas Loufrani, CEO of The Smiley Company said: “We’re really proud to have donated the use of our image to the ‘Happy Now’ Take That T-shirts because all the profits from the sale of this design go straight to Comic Relief where it is spent helping the people that need it most.“ The T-shirt is being sold during the Take That summer tour. Dyeing to try it Keeping the kids busy during October half-term can be tricky, especially when the weather can be unpredictable so it is good to know that Dylon have some crafty ideas to share! Choose from a range of vibrant colours including tulip red, intense violet and tropical green to add a splash of colour and if you’re feeling especially creative, try tie-dyeing with them. Creative open workshops C.O.W Studio brings inspired artist-run craft workshops to Birmingham’s Jewellery Quarter. Located in a first floor studio, Creative Open Workshops (C.O.W) range from making Byzantine chain bracelets, lampshades and laptop sleeves to floaty dresses and tote bags. The workshops will cater for groups of eight, with the full menu of ‘social craftiness’ updated regularly at www.cow-studio.com. Edward Moss Photography Happy birthday Fred Aldous Ltd is 125 years old this year. Fred Aldous is a family run business based in Manchester that stocks all kinds of art and craft materials. As part of the celebrations, they are running an artist in residency programme designed to provide an emerging artist with a studio space to help them to develop their work. During August and September Hannah Mosley will be working on site on a series of paper cuttings, illustrations and books. Further information, www.fredaldous.co.uk. 12 craftfocus Bothy Threads For details of our Christmas kits please contact: Bothy Threads, 19 The Avenue, Newmarket, Suffolk, CB8 9AA 01638 665149 [email protected] ,PSRUWHUV'LVWULEXWRUVRI&UDIW+REE\3URGXFWV :HDUHVHOOLQJWKHFRPSOHWHUDQJHRI%HDFRQ$GKHVLYHV 1H[WGD\GHOLYHU\DVVWDQGDUG 1RZLVDJUHDWWLPHWRVWRFN DTXDOLW\UDQJH &DOOXVQRZWRERRNDQDSSRLQWPHQW :HKDYH7DFN\*OXHWKHUHVWRIWKHUDQJHLQVWRFN 7VDOHV#FUHDWLYHGLVWULEXWLRQFRXNZZZFUHDWLYHGLVWULEXWLRQFRXN 8QLW/RFNZRRG,QGXVWULDO3DUN0LOO0HDG5RDG/RQGRQ143 news&events MOVERS AND SHAKERS Paula Pascal – Sizzix Paula Pascal has joined Ellison Europe, manufacturers of the Sizzix brand of die cutting machines and equipment. A member of the Sizzix creative team, Paula joins existing designers Pete Hughes and Stacey Rogers. Fiona Williams, head of creative design and marketing at Ellison Europe says, “Paula’s skills in a multitude of different crafts such as home décor and jewellery making brings an extra dimension to the creative team. Paula has an elegant yet contemporary approach to crafting and she is a natural fit with the Sizzix ethos. She is sure to play a lead role in making crafting with Sizzix accessible to a new generation of crafters, as well as inspiring existing makers with her stunning designs.” Mike Smith – Fiskars Fiskars recently announced the appointment of its first-ever home business manager. Mike Smith who has accepted the position said: “Our aim is to increase our profile in the UK trade as a provider of the highest quality scissors and Kitchen Devils knives.” His objectives are to increase the sales and distribution of both Kitchen Devils knives and the Fiskars scissors ranges across the UK. He will be reporting to Howard Scott, head of sales and marketing at Fiskars UK. Mike can be contacted at Fiskars head office on T: +44 (0)115 927 7335. Kai Lebrecht – Creative Hobbies Group When KnorrPrandell, Kars & Co and Bastel Service joined forces last year, Creative Hobbies Group was established. To help with its planned growth, two new members have been appointed to the international management team. Kai Lebrecht is the new group marketing director, responsible for marketing, product management and the marketing communications teams of KnorrPrandell in Germany and Kars & Co in the Netherlands. Joining him is Johan Olsder as group merchandising director. Further details www.creativehobbiesgroup,com; www.kars.eu. Jane Toft – Mollie Makes Future, the special-interest media group and the UK’s leading craft publisher, has announced the appointment of Jane Toft as Editor for its new Mollie Makes magazine. Jane moves into this full time role from her previous position as co-editor of the launch edition of the magazine in May. She will manage the four person editorial team, and continue to work closely with editorial consultant and former co-editor Janet Meadowcroft to refine the Mollie Makes brand. Masters of craft awards Jeweller Jacqueline Cullen has scooped an award at the inaugural ‘Balvenie Masters of Craft’, a programme which honours and celebrates highly skilled craftspeople around the UK. Jacqueline has picked up The Balvenie Master of Craft Stone award which recognises outstanding skill and craftsmanship in the field. Iain Finlay McLeod, a fourth generation weaver won the Belvenie Maser of Craft Textile award. Awards are given annually to craftspeople in textiles, stone, leather, wood, metal, glass and ceramics and to an overall Master of Craft and Young Master of Craft. An online photographic exhibition, curated by Nick Hand and featuring the work of The Balvenie Masters of Craft finalists, will be available to view at www.thebalveniemastersofcraft.co.uk. Voirrey Embroidery Centre After 28 years inspiring embroidery and crafting in the northwest, Voirrey and Tony Branthwaite have retired and passed the reins to Christine Walker, MD of the newly named Voirrey Crafts Limited. The business will continue in Brimstage Hall Courtyard, with expanded ranges in all areas as well as new Crafts 4 Kidz. There will also be more informal social crafting groups. We all wish the Branthwaites a fabulous and enjoyable retirement. For any information regarding Voirrey Crafts, contact Christine Walker at [email protected]. craftfocus 15 brand spanking new What’s new, what’s hot and what’s must-have. We take a look at some of the latest products available AEG at Adjustoform Sewing Ltd Product: Contact: Price: Specification: Retailer Benefits: Other Information: AEG sewing machines T: +44 (0)1233 642 865, E: [email protected] Model 227, RRP £139.50, model 680, RRP £249.50 AEG model 227 is a freearm sewing machine with LCD display, 21 programmed stitches, a four-step buttonhole, quick threading, thread cutter and anti-glare sewing light. Model 680 is an electronic freearm machine with horizontal rotary hook, approx 95 stitches, twin needle function, five one-step buttonholes, LCD display plus many more features. Each AEG sewing machine is developed to be ‘perfect in form and function’ They are distributed in the UK by Adjustoform Sewing Ltd, well known for their dressforms. The range also includes overlockers and steam presses. Beads Unlimited Product: Contact: Price: Specification: Retailer Benefits: Other Information: Luminous beads T: +44 (0)1273 740 777, E: [email protected], www.beadsunlimited.co.uk RRP 25p each These radiant little gems are available with either a black or white core in both oval and round style. Each bead is inset with speckles which glow in the dark. These fabulous sparkling beads are part of the extensive range available from Beads Unlimited, discounts apply for small wholesale quantities. Also new are gorgeous glass beads with prices starting at 40p each. Bothy Threads Product: Contact: Price: Specification: Retailer Benefits: Four Garden Lass cross stitch kits T: +44 (0)1638 665 149, E: [email protected], www.bothythreads.com Trade £8.52, RRP £19.99 Four Garden Lass is a set of four cross stitch kits designed from original paintings by Lesley Teare. Worked on 14 hpi white aida, finished size of 12 x 28 cm, they use full and fractional cross stitch, back stitch and French knots. Each design is embellished with beads. The set is part of a new design range from Bothy Threads. Australian designer Donna Heart has provided the artwork for 'She Brightens Your Day' a striking design, 23 x 29cm on 14 hpi grey/blue aida (RRP £27.49) whilst Animal Sports by Helen Smith is a 39 x 28cm design on light blue 14 hpi aida (RRP £31.99). Letraset Product: Contact: Price: Specification: Retailer Benefits: Other Information: 16 craftfocus Ultra Fine Nib Attachment for Promarker T:+44 (0)1233 624 421, E: [email protected], www.letraset.com RRP £1.99 for a pack of three This new nib clicks easily over the top of ProMarker's existing bullet nib, transforming ProMarker into an interchangeable three-nib marker. It is perfect for colouring small, delicate areas and can be easily removed for access to the standard nib. The Ultra Fine nib attachment is sold in packs of three and it is the perfect accompaniment to the Promarker. It comes in the same colours as the Promarker pens. For a limited time Letraset will be shipping Free ProMarker Ultra Fine Nibs with all orders of single ProMarkers as a special promotion. Call our sales team on the number above for more details. new products RoseRed & Blue Product: Contact: Price: Specification: Retailer Benefits: Other Information: The Knitted Cat and Mouse Kit T: +44 (0)20 7241 5102, www.roseredandblue.com RRP £15.50 The kit is packaged in a lovely little bag with everything you need inside, including 100 percent wool mottled yarn (choose from grey & pink or brown and white), 100 percent natural sheep’s wool stuffing, a sewing needle, instructions and handcrafted knitting needles. RoseRed & Blue are committed to ethical consideration not only in materials and production, but through the philosophy that quality and beauty encourage care. All products encourage tactile engagement designed to last. Children can take part in the development of this unique toy or even be taught how to knit in the process. Stamp Addicts Product: Contact: Price: Specification Retailer Benefits: Other Information: Sunset Silhouettes T: +44 (0)1234 855 833, E: [email protected], www.stampaddicts.com RRP £12.99 per set Unmounted rubber stamps made in the UK. Approx size of set 190 x 120mm. Great value co-ordinating sets of unmounted rubber stamps that can be used with or without static cling cushion. As seen on Create & Craft. Stamp Addicts appear on Create & Craft every month with brand new products and have a variety of designs available. Custom stamps also available. Stitch by Stitch Product: Contact: Price: Specification: Retailer Benefits: Other Information: Stumpwork and embroidery kits and hand stitched boxes T: +44 (0)7702 110186, E: [email protected] RRP £14.99 - £24.99 The insect and flower kits have noil silk ground fabric and cotton lining plus all threads, wires, beads and needles needed. The two box kits contain noil silk fabric and cotton for the outer and inner box, plus mount board pieces and thread for lacing and stitching. The kits have comprehensive instructions and stitch diagrams. All have been tested in workshops with participants of up to 85 years. By using simple stitches customers can produce a beautiful piece of raised embroidery. Box kits can be supplied with an inset kit to decorate the lid. Colinette Yarns Product: Contact: Price: Specification: Retailer Benefits: Other Information: Time Tones Yarns T: +44 (0)1938 810 218 TBA An innovative launch of unique Time Tones colour distillation of autumn/winter 2011/2012 shades into a 14-strong range of high fashion colours. The carefully picked high fashion range will help retailers to simplify stock levels and to take advantage of all of the Colinette Yarns research and colour forecasting. With this insight, they can be sure of reflecting the high street fashion trends. Colour choices are based on leading colour forecasting predictions for this coming season. craftfocus 17 brand spanking new Craftstyle Products Product: Contact: Price: Specification: Retailer Benefits: Other information: Vanguard range of embossed and textured board T +44 (0)1924 411 564, www.craftstyleproducts.co.uk See website for prices Canvas and leather texture card is now available as part of the Vanguard range which includes the same 22 shades in plain, embossed polka dot and flittered card. Craftstyle Products understand the importance for crafters to get the exact shade match especially when matting and layering, so they have used the Vanguard’s range to produce five different variations. Crafters can buy plain, flittered, polka dot embossed and now canvas and leather textures. With Craftstyle’s manufacturing and print finishing capabilities this range will continue to expand. DMC Creative Group Product: Contact: Price: Specification: Retailer Benefits: Other Information: Collection D’Art Tapestry Canvases T: +44 (0)116 275 4000, E: [email protected], www.dmccreative.co.uk from RRP £9.99 for a 12 x 16” canvas to £23.99 for a 20 x 24” canvas. It is recommended that crafters use DMC threads for this exclusive range of 50 quality printed tapestry canvases. There are a variety of introductory deals for retailers. Each canvas requires a minimum of 30 skeins in either DMC tapestry wool, soft cotton or stranded cotton thus providing additional sales opportunities. The range is featured in the DMC Creative World newsletter and on the www.dmccreative.co.uk website. There are four sizes in the Collection D’Art range and design themes suitable for all tastes and abilities. Art Gallery Fabrics Product: Contact: Price: Specification: Retailer Benefits: Other Information: High thread count cotton fabrics for quilting, clothes making and home decor. UK Distributor Hantex Ltd, T: +44 (0)1754 820 800, E: [email protected], www.hantex.co.uk TBA Art Gallery Fabrics are manufactures of 100 percent premium quality, cotton fabrics in striking colour combinations coupled with very workable designs. Fabrics available in three metre pieces, 1/2 bolts, full bolts and also in metre packs. A full colour brochure includes current and forthcoming ranges. Fabrics are stocked in the UK for immediate distribution. Free patterns and inspirational projects available. Trunk shows available - allowing shops to show finished models. For new autumn and 2012 Art Gallery Fabrics ranges previewed at the TNTG trade show in Harrogate (August) and Milton Keynes (September), visit www.tntg.org.uk. Heritage Crafts Product: Contact: Price: Specification: Retailer Benefits: Other Information: 18 craftfocus Wedding Celebration cross stitch wedding samplers by Peter Underhill T: +44(0)1889 575 256, E: [email protected], www.hcrafts.com RRP: £20.99 This design is recommended for experienced stitchers wishing to produce a picture which will become a family heirloom. Available as a full kit on either 14 count aida or 27 count even-weave fabric. Clear charts and instructions, and threads ready sorted onto thread organiser - always popular with customers! There is also a Scottish version of this design called 'Scottish Wedding' in which the groom is wearing a stunning kilt in the 'Rose of Scotland' tartan. Eco-Fi: High quality polyester fibre made from 100% post-consumer recycled plastic bottles used in the manufacturing process of Kunin Craft Felt. For further information about Kunin Craft Felt please contact Fashion Futures Limited, Units 1 and 2 Mace Industrial Estate, Ashford, Kent TN24 8EP. [email protected] Tel +44 (0) 1233 625227. Fax +44 (0) 1233 612352 0DQXIDFWXUHUVDQG,PSRUWHUV 7KHÀQHVWVLONSDLQWLQJDFFHVVRULHVIURPDURXQGWKHZRUOG ([FOXVLYH8.'LVWULEXWRURIGH&RORXUDQW 7UDGHHQTXLULHVZHOFRPHFDOORUHPDLO VDOHV#PXOEHUU\VLONVFRXN ZZZPXOEHUU\VLONVFRXN brand spanking new Stitchtastic Product: Contact: Price: Specification: Retailer Benefits: Other information: Kate Mawdsley by Stitchtastic T: +44 (0)114 235 3958, E: [email protected], www.stitchtastic.com RRP £24.95, trade £10.40 The first two designs by textile designer Kate Mawdsley for Stitchastic in the Harry & Friends Christmas Animal range, are Christmas Ginger Cat and Christmas Spotty Dog. Each measures approximately 100 stitches by 100 stitches. All Stitchtastic kits come with zweigart aida and DMC threads, pre-sorted onto thread cards. Stitchtastic has no minimum order and no post or packing charge on orders over £100. Stitchtastic is releasing several new ranges this year, bringing artists’ work to life in stitches and Kate Mawsley’s is the first. Kate was originally a textile designer, creating floral patterns for major high street stores. Flower Soft Product: Contact: Price: Specification: Retailer Benefits: Christmas Nativity Pyramids and Christmas Tree Pyramids T: +44 (0)191 427 4571, E: [email protected], www.flower-soft.com RRP £6.99 Each Christmas Pyramid kit contains eight sheets and will make a minimum of six stunning 3D cards in a variety of different designs. The finished card forms the imposing triangular shape of a pyramid whilst the nativity or Christmas tree scenes cleverly fill the space and are brought to life with the additional 3D decoupage layers, following the simple construction identified on each sheet Up sale with other Flower Soft products, which will add realistic texture to the scenes with Sand, Pine and Polar White from the Flower Soft range of colours. Elizabeth Bradley Product: Contact: Price: Specification: Retailer Benefits: Other Information: Kirk and Hamilton floral tapestry kits T: +44 (0)1865 339 050, www.elizabethbradley.com RRP from £34 for a 6” mini kit to £102 for a 16” kit. This set of four kits has been added to the Blooms collection. Each style is available in a choice of eight background colours and includes a colour coded chart, 100 percent British wool, needles, instructions and canvas. These designs are a twist on the traditional, with bold and blooming oversized floral designs in a refreshing spectrum of vibrant and pastel shades. Once finished the designs can be converted into a statement cushion using Elizabeth Bradley’s finishing service. Daylight Company Product: Contact: Price: Specification: Retailer Benefits: Other Information: 20 craftfocus LED MicroMax light T: +44 (0)20 8964 1200, www.daylightcompany.com RRP £29.99 (code D95087) Incorporated in this new lamp are four lifetime super bright DaylightTM LEDs and an extra large 7cm lens with 2.25 X magnification. Both the light and the lens are fixed to 18cm flexible arms. It is lightweight and compact and has two battery power-saving settings to give 12 hours of light on full power or 24 hours of reduced power lighting. The MicroMax lamp comes equipped with a strong clip designed to attach to stitching frames, hoops, books and more. It also has a detachable base with swingout feet giving maximum stability when placed on a surface making it perfect for needlecraft, quilting, painting, paper craft, model making and many other hobbies. Available from September 2011. edding advertising feature For a really creative Christmas, edding has the answer For card-making, festive greetings and customising decorations, edding pens and markers help you to get your message across with style and panache. Christmas provides craft enthusiasts the perfect opportunity to show off their creative endeavours, whatever the level of skill. Susie Johns, an artist, writer and author of numerous craft books including ‘The Alphabet Book’, ‘Photo Craft’, and ‘Crafts with Kids’ shares a few simple festive ideas, using her favourite edding pens and markers. “With so much to do in the run up to festive season, planning and preparation are the keys to a successful creative Christmas, so arm yourself with a few festive essentials. One of the first activities to start with is Christmas cards. Equip yourself with card blanks, some plain coloured card, scissors with fancy blades and a range of metallic edding 2185 Crystaljelly gel pens and edding 1200 Metallic fibrepens. Do consider recycling last year's Christmas cards, it's environmentally friendly and will earn you plenty of respect from family and friends. Simply cut out the pictures, stick them onto the card blanks and then add your own message. Using lines from Christmas carols or songs is a great option. I used the edding 1200 Metallic fibrepens and then added the finer edding 2185 Crystaljelly gel pens to create a fantastic contrasting effect. This not only looks impressive, but will disguise any less-than-perfect letter forms. If you’re not that confident about your handwriting, don’t work directly onto the card, but work on a contrasting piece of plain paper (or card) and then stick this onto the card once you are happy with the results. Next comes the presents. Shop bought wrapping paper, ribbon and gift tags can be expensive and a bit impersonal so I recommend buying some simple plain coloured shiny wrapping paper, then by teaming it with contrasting wide ribbon (the kind you can curl) and plain coloured card (cut to the desired size and shape for gift tags) you have the basics for a truly stunning range of co-ordinated gift wrap. To add the finishing touches use edding 750 paint markers to apply simple swirls, symbols or patterns to the surface and complete the effect by writing on the gift tags using the slightly finer stroke width of the edding 751 paint markers. With their firm bullet tips and free flowing ink, these edding paint markers work beautifully on shiny paper and card, creating wonderful results. As the big day approaches, it's time to turn our attention to the decorations and tree. Customising shatterproof baubles is easy (and they are safer with children about). Anyone with a steady hand can do simple stripes, spots and squiggles using an array of different colours available from the edding 750 paint marker range. If you choose ridged baubles like these, you can follow the lines, stroking the nib along the indentations. I also found some star-shaped baubles, with a relief design, and coloured the central stars in gold and silver. The edding 751 paint markers, with their medium-sized bullet tips, were used to write labels on red card with a border of scalloped cream card. While the edding 753 calligraphy paint markers are great for writing messages with a real flourish and were used to create a Christmas card featuring gold lettering and to write Christmas carol lyrics on a pair of glass candle holders. Finally the festive season is a time for parties and entertaining family and friends. I love edding paint markers because they can be used on all kinds of surfaces including metal, glass and plastic and are especially good for adding personal decorative touches to a wide variety of items. One of my personal favourites are the edding 751 paint markers with their firm, slimmer bullet tips and smooth ink flow. Armed with gold and silver edding 751 paint markers, it's easy to decorate a batch of tree baubles, as well as personalising gift tags. The edding 753 calligraphy paint markers are great for fancy handwriting, giving home-made greetings cards a really stylish touch. But ultimately the key for selecting the right edding pen or marker is to find the nib that best suits your writing style, and for the size of the item to be decorated. For example, for a winter party I chose a blue and silver theme and used the edding 751 paint marker to write my guests’ names on little metal gift buckets. I then used the larger-tipped edding 750 paint marker to decorate some glass baubles whilst for the blue glasses, the edding 753 calligraphy paint marker with its more expressive nib was the perfect choice. So what are you waiting for? It’s never too early to start planning your own creative Christmas, using edding’s versatile range of pens and markers.” C For more information and details, please call edding on T: +44(0) 1727 846 688, E: [email protected], www.edding-creative.com craftfocus 21 brand spanking new Groves Ltd Product: Contact: Price: Specification: Retailer Benefits: HobbyGift Collection T: +44 (0)1844 258 080, E: [email protected], www.groves-banks.com Trade prices: premium range from £10.95, classic from £8.95, value from £6.95 The premium range features 30 designs made from luxurious furnishing fabrics. The classic range has over 100 designs including cats, dogs, stripes, butterflies and the traditional wooden cantilever styles whilst the value range includes over 30 workbaskets, knitting bags and knitting cases in pretty floral designs. There are extra large, large, medium and small baskets in each of the selections. This collection makes great gifts for Christmas. To complement the workbaskets, there is also a lovely selection of accessories such as pin cushions, sewing kits and crafting bags. EK Success Brands Product: Contact: Price: Specification Retailer Benefits: Other Information: New Inkadinkado stamping tools UK distributor - Personal Impressions, T+44 (0)1787 375 241, www.richstamp.co.uk TBA These photo realistic screen stamps use sketch-style design to achieve a realistic image. The redrubber stamps are wood mounted and feature micro-dot design based on pixel technology. The series depicts nature themes. Inkadinkaclings are also red-rubber, mounted on a foam cushion and sized to work with inkadinkado clear acrylic blocks. Inkadinkaclings include 1-7 pieces designed to work together, plus step-by-step instructions and photography. The Inkadinkado® brand specializes in multi-tasking stamping tools and accessories for both the novice and accomplished stamper. Further tips on how to use them are on www.inkadinkado.com Dixon Europe Ltd, 23, Maxwell Road, Woodston, Peterborough PE2 7JD tel 01733 371237 • fax 01733 371666 22 craftfocus $QHZDQGH[FLWLQJYHQWXUHODXQFKHGE\ 9,6$*(7(;7,/(6/7' )DQWDVWLFUDQJHRI&27721129(/7< 35,176)$748$57(56 )RUPRUHGHWDLOVFKHFNRXWRXUZHEVLWH ZZZYLVDJHWH[WLOHVFRP origins in alpaca Growing slowly and steadily is the key to success according to Artesano, specialists in alpaca yarns and genuine fair trade products What made you decide to venture into the alpaca business? I set the business up with my family in Bolivia, South America in 2003. We were looking for products to export to the UK. We began by selling finished goods made from alpaca and that slowly evolved into selling the alpaca yarn and then onto other yarn products. What did you do prior to setting up your company, Artesano? Most of my career has been in sales. Prior to setting up Artesano, I was the sales manager for Yattendon Estates, a farm estate near Reading in Berkshire. How would you describe the Artesano customer profile? We have a real mixture of customers. Many of them sell through both bricks and mortar and web stores. The internet has become very important for all businesses and cannot be ignored but as our products are so tactile, bricks and mortar shops are also very important for people who want to see and feel products before purchasing. They also provide a personal service that is hard to achieve over the internet. with a new super chunky soon to be launched and also Artesano Superwash Merino. We are the European distributors for Manos del Uruguay yarns, who have recently been awarded fair trade status by the World Fair Trade Organisation. Their yarns are all handdyed by women’s co-operatives in Uruguay and this is a real benefit to them and their communities. We’re also the European distributors for Brittany knitting needles and crochet hooks. Are there any important lessons that you have learned that you can share with us? You learn many important lessons when running your own enterprise, but the most important is to keep cash in the business. This applies to retail or distribution. You can survive for many years without a decent profit, but without cash you can get in real trouble. If you have a run of good sales, don’t go crazy and assume it will continue – grow slowly and you will sustain a healthy business that will last a long time. The more you buy, the less patient your suppliers will be with your credit terms, not the other way round! What do you think is your unique selling point? Most definitely the quality of service to our customers our genuine fair trade products. We also have excellent relationships with all of the knitting magazines which helps our customers too. “It is important to us that we supply genuine fair trade yarns, that are a real benefit to the local communities that produce them” What are the specialist brands that you distribute? We have our own Artesano brand for alpaca yarns, ranging from four-ply to aran weight, 24 craftfocus Tom Coomber met the ladies of the co-operative at Manos Del Urguary during his recent visit. They directly benefit from the sale of every hank of yarn. Each hank is hand dyed and signed by the person responsible for it. focus on... “The most important tip is to keep cash in the business. You can survive for many years without a decent profit, but without cash you can get in real trouble.” How do you select the products you want to stock? It’s a very long and slow process. We are constantly looking at new products from many suppliers. We begin by looking at what the market requires and then building a product that will appeal to that marketing requirement. Do you offer workshops/courses? We don’t directly, but many of our stockists do. What do you think are the most important trends for this coming season? For autumn/winter we’re looking at superchunky yarns. Many new knitters are coming through and these yarns appeal to them as they are quick to knit. What are your best selling lines? Manos Del Uruguay Silk Blend, then Artesano Aran and Brittany needles are strong sellers as well. All of our lines sell well, but those three are the best. What plans do you have for the future? To grow slowly and steadily and to continue to produce good quality products and patterns and to provide customer service that gets better and not worse as we get bigger, as is the case of so many large companies. C Further information Artesano Ltd T: +44(0)118 9503350, sales E: [email protected], www.artesanoyarns.co.uk craftfocus 25 competition Wiannew hobby line! THE PRIZE We’ve two sets of tools to give away including: 1 Dremel 300 series hobby 1 Dremel 7700 hobby 1 Dremel project table hobby 1 Dremel glue gun 920 1 Dremel glue gun 930 1 Dremel versatip 1 Dremel engraver ★ Designed especially for the creative craft enthusiasts, the Dremel line up consists of the Dremel 7700, an easy to use cordless 7.2V NiCad multi-tool, two glue guns, an engraver, a lightweight project table, a 300 series multi-tool and finally a six-in-one heat tool called the Dremel Versatip that can be used for a wide variety of heat applications such as embossing, wood-burning, ink drying and soldering. The 7.2V NiCad multi-tool can be used for all creative hobby tasks, such as engraving, drilling, sanding and polishing all kinds of materials from wood to glass. The Dremel glue gun 920 and Dremel glue gun 930 together with the new glitter and colour glues are ideal for making beautiful decorations on cards, photo frames and much more, whilst the Dremel engraver can be used for detailed engraving on materials like wood or glass. The Dremel project table is lightweight, versatile and portable, making it ideal for holding your project while you work and the Dremel 300 series multi-tool comes with two unique attachments and lots of accessories in a soft bag. ★ We’ve got two sets of high quality Dremel tools to give away… ★ ★ HOW TO ENTER To enter the competition, simply visit www.craftfocus.com, fill in your details and answer the following question by 30th September 2011. Q: What is the new Dremel six-in-one heat tool called? C Competition sponsored by Dremel. For more information, T: +44 (0)844 7360 107 or visit www.dremel.com. Terms and Conditions 1. Competitions are not open to employees of KD Media Publishing Ltd (or their immediate families). 2. Entrants must be a member of the trade and over the age of 18. 3. The competition closing date is subject to change without notice. 4. The winner will be notified in writing. 5. The Editor’s decision is final and no correspondence can be entered into. 6. The prize is not transferable and has no monetary value. 7. The closing date is 30th September 2011. 8. No purchase necessary and there is no charge to enter via the website at www.craftfocus.com. craftfocus 27 11th & 12th September 2011 Dewars Centre, Perth Demonstrations throughout the day. For show details please contact Yvonne on 07770 870093 This is a Trade only show - proof of trading will be required by new visitors for entry 2012 7+-$18$5<&RYHQWU\:HVW0LGODQGV 7+0$</LQFROQ/LQFROQVKLUH 7+0$5&+/HLJK/DQFDVKLUH 7+-81(7DXQWRQ6RPHUVHW 67$35,/7KHWIRUG1RUIRON 1(: 67$35,/(GLQEXUJK6FRWODQG 1'$35,/1HZFDVWOH7\QH:HDU 7+0$<%LJJLQ+LOO.HQW 1(: 67-8/<%UDFNQHOO%HUNVKLUH 6LQFHUHO\<RXUVDUHSOHDVHGWRDQQRXQFHWKHGDWHVIRU 6SULQJ:HKDYHDQHZYHQXHIRUWKH(GLQEXUJK6KRZ DW7KH5R\DO+LJKODQG&HQWUH,QJOLVWRQ:HDUHSOHDVHGWR DQQRXQFHWKHDGGLWLRQRIDQHZVKRZWRRXUSRUWIROLR 7KLVZLOOEHDW%UDFNQHOO%HUNVRQVW-XO\ show news Wendy Gardiner provides previews and news of forthcoming shows including next year’s Craft, Hobby + Stitch International Craft Hobby + Stitch International Dates: 19th-21st February 2012 Venue: NEC Birmingham Web: www.ichf.co.uk/chsi Bookings for the next Craft, Hobby + Stitch International show are already up by more than 35 percent on last year, with 10 percent of the increase from international companies. Andrew Morton, show organiser said: “Europe’s largest dedicated trade show for the creative art, craft, needlecraft and hobby industries will be packed with features including the hugely popular catwalk show which was introduced in 2011. Next year’s catwalk will be expanded with a host of new features.” Another focal point of the show, the Bright Sparks Pavilion will continue to offer new designers and creative craft entrepreneurs a dedicated platform to launch their products to the trade. The 2012 show will also include over 150 hours of dedicated training, technique and seminar-based sessions. For instance, the ‘Itch to Stitch’ needlework demonstration area hosted by leading expert Jane Greenoff will provide retailers with a one-stop-shop of top tips. For information about trade stands contact Andrew Morton or Troy Bennett at ICHF by T: +44 (0) 1425 272711 or E: [email protected], www.ichf.co.uk/chsi. Scrapbook Trade Expo Dates: 2nd-4th August 2011 Venue: online virtual expo Web: www.ScrapbookTradeExpo.com This new concept, a virtual trade expo online, provides the chance to see exhibitors, interact with them and have product samples sent by post all without travelling anywhere! For details visit the website. TNTG shows Date: 21st August 2011 Venue: The Barcelo Majestic Hotel, Harrogate Date: 4th September 2011 Venue: Woburn Safari Lodge, Woburn Date: 11th-12th September 2011 The Dewer’s Centre, Perth Web: www.tntg.org.uk. The final three shows organised by the TNTG (The Needlework Trade Group) are timed to coincide with the key autumn /Christmas buying period. Paul Smith, Hantex Ltd, one of the organisers of the show said: “The TNTG shows provide trade buyers with the chance of seeing and buying the latest stitching related products, ranging from sewing and needlepoint to beading and knitting.” Designed to offer a friendly atmosphere where buyers feel relaxed and unhurried the shows take place in comfortable conference style environments and include complimentary lunch and refreshments. To find out more or to register online visit: www.tntg.org.uk. The Retail Conference 2011 Date: 21st September 2011 Venue: America Square Conference Centre, London Times: 8am – 4.30pm Web: www.retailconference.co.uk. Now in its 5th year, The Retail Conference 2011 is: “The UK’s leading retail industry-focused event encompassing seminars, workshops and networking for senior decision makers and those who define business strategy in the retail sector” said Clare Rayner, founder and MD of Retail Acumen. Entrance is free to retailers, but spaces are limited. Naturally Christmas Date: 10th November 2011 Venue: Tythe Barn, Tewin Bury Farm Hotel, Hertfordshire Web: www.naturally-christmas.co.uk Businesses selling products with a luxury, ecofriendly twist are invited to exhibit at ‘Naturally Christmas’ – a one day indulgent shopping experience - to be held in Hertfordshire in November. Organisers Ruby Sky Events said: “Naturally Christmas’ will have capacity for 40 exhibitors, with stall prices from £120 each. It is hoped the event will attract over 800 visitors.” For further information call Sema Rubins on T: +44 (0)20 8349 5760, E: info@ rubyskyevents.co.uk. CONSUMER SHOWS Origin: The Contemporary Craft Fair Following its successful integration into the London Design Festival last year, Origin, the Craft Council’s Contemporary Craft Fair, returns to Old Spitalfields Market between 22nd-28th September. It offers an opportunity to buy a diverse range of high quality, original craft from over 200 makers in one convenient location. Disciplines range from ceramics, furniture, metalwork and glass, to fashion accessories, jewellery and knitwear. Liberty is also attending this year’s event with five new display windows which will feature a selection from participating exhibitors. For further details visit: www.originuk.org. London Antique Textile Fair Organized by The Textile Society this event is at Chelsea Old Town Hall, on 2nd October from 10.30am - 4.30pm. Frank Gardiner of The Textile Society said: “Dealers from UK and Europe will be offering a a wonderful ethnic rugs and fabrics, vintage clothes,accessories, textiles and trims.” For further information E: [email protected], www.textilesociety.org.uk. C craftfocus 29 show news & events Craft, Hobby + Stitch Inte rnational’s Bright Spark Pav ilion provides newcomers the chance to exhibit autumn fair preview Autumn Fair International is fast approaching and this year includes a dedicated hobby and crafts sector The launch of the new hobby and craft sector at Autumn Fair International 2011 (4th-7th September) is an exciting new development not only for the fair, but for the hobby and craft industry. It provides an opportunity for companies to exhibit in the autumn at a prestigious event and for retail buyers to see the latest new products available for the forthcoming festive season. Hobby and craft is a high value business both in this country and overseas – particularly the US – with the British market alone thought to be worth £3 billion. The ‘make do and mend’ culture has been stimulated not only by economic conditions but also environmental concerns, with recycled goods becoming evermore fashionable. This new section of the show will be located in a dedicated 800 sq m zone in Hall 5, close to toys and gadgets on one side and general gifts on the other. Organisers Emap Connect feel that this will; “maximise the cross–over buying opportunities offered by the season’s premier retail buying event.” “The sector will welcome a host of new exhibitors to the show as this flourishing market segment continues to grow in the UK. British consumers are increasingly choosing to ‘make their own’, ‘grow their own’, ‘bake their own’ and ‘build their own’, enjoying traditional, home–spun, family–oriented pastimes, helping to generate a booming craft and DIY industry,” said Gareth Watkins, key account manager at Emap Connect. Craft demonstration area This specialist area will showcase demonstrations throughout the four-day event, many presented by TV personalities who are being enlisted to show some of the new products developed by exhibitors. “Demonstration slots are already being allocated to confirmed sponsors and exhibitors; any suppliers wishing to take part in this feature should book their place as soon as possible to avoid disappointment,” said Gareth. 30 craftfocus Autumn fair facts and figures xDates: 4th-7th September 2011 (volume hall opens one day early). xOrganisers are Emap Connect who also organise Spring Fair. xThere are nine show sectors at Autumn Fair International: Volume Gift & Home, Kitchen, Dining & Housewares, Home Interiors & Art, Design–led Gifts, Fashion Jewellery & Accessories, Greetings & Stationery, Toys & Gadgets, Gifts and Hobby & Craft. xAutumn Fair International will feature 1600 exhibitors from 87 countries, including more than 150 overseas suppliers. x900 exhibitors are exclusive to Autumn Fair International this season and more than 400 are completely new to the show for 2011 xA total of 500,000 products will be presented, 60,000 of which are brand new ranges xThe ABC audited visitor numbers for Autumn Fair 2010 reached 31,340. x87 per cent of visiting retailers have direct purchasing power with a combined annual spend of £6 billion. autumn fair Confirmed exhibitors Some of the leading crafting companies have already confirmed their stand space in this part of the show. At the time of writing these include: The Button Company, China Butterfly, Craft Buddy, Craft Fairy, Craftwork Cards, Decopatch/Exaclair, Dremel, Earnst Freioff, Keepsake Card Craft, Krasnaya Nesting Dolls, La Fourmi, Letraset, Logic RC, Payper Box, Quay Imports, Roos Productions, SE Simons, Simply Spray, Univenture, Viridian Distribution and Woodware Craft Collection. These include key international suppliers to this sector, particularly from France, Germany and the US, along with the best of British hobby and craft companies. “Buyers can expect to see a wide range of products in this new area of Autumn Fair International, which is to incorporate: artists’ materials, beading and haberdashery, ceramics, candle crafts, card making kits, decorative painting, children’s crafts, embroidering, needlepoint and knitting materials, jewellery making, mosaics, glass, wood and metal crafts, paper crafts, rubber, stamps & scrap booking, tools, materials and accessories” added Gareth. To help promote and market the fair the organisers have forged partnerships with dedicated UK and international press – such as trade specialist Craft Focus, German magazine HobbyArt and consumer publishing group Practical Publishing. C dates for your diary We’ve got an at-a-glance listing of the major trade shows around the world over the next two months AUGUST 2nd-4th – Scrapbook Trade Expo (organisers: Scrapbook Trade Expo) 21st - TNTG show, Harrogate (organisers: TNTG) SEPTEMBER Further information Autumn Fair International T: +44 (0)20 7728 4258 Trade E: [email protected] www.autumnfair.com 4th – TNTG show, Woburn (Organisers: TNTG) 4th-5th – Fair Kraevak, Arnhem, Netherlands (organisers: ASWS) 4th-7th – Autumn Fair, NEC (organisers: Emap Connect) 11th-12th - TNTG show, Perth (organiser: TNTG) 21st - The Retail Conference (organisers: The Retail Conference) craftfocus 31 advertising feature Autumn Fair International is delighted to announce its expansion with a new, dedicated Hobby & Craft sector for September 2011. The Hobby & Craft section will feature exhibitors showing a diverse range of creative kits, tools, materials and accessories as well as a Craft Demonstration Area. Visitors to the Hobby & Craft sector can discover over 500 new products, including: Artists’ materials, beading and haberdashery, ceramics, candle crafts, card making, decorative painting, children’s crafts, jewellery making, embroidery, needlepoint and knitting materials, mosaics, glass, wood and metal crafts, paper crafts, rubber stamps and scrap booking, tools, materials & accessories. ROOS PRODUCTION Stand: 5C86 T: +32 (0)142 573 98 www.dressyourdoll.be Lena De Swert and Els Van Houtven, mother and daughter, share two passions: their graphics company, which specialises in transfer printing on textiles, and the doll and toy museum De Kleine Wereld in Lier, where their wonderful collection of historical girls’ toys, the result of more than thirty years of dedicated collecting, is exhibited to the public at large. Rosalinde Heerkens, with her company that develops patterns, has close links to fashion and the world of fashion in Belgium. Together we are Roos Productions, and have combined textile printing, dolls and fashion to come up with DressYourDoll: a unique and brand-new concept, developed with a great deal of love and enthusiasm for children who want to learn how to make (dolls’) clothes themselves. CHINA BUTTERFLY Stand: 5D70 T: +44 (0)170 483 1709 www.chinabutterfly.co.uk China Butterfly supply beautiful and unique quality craft supplies, kits and handmade gifts all designed and produced in the UK. Are all contemporary, bright and stylish designs with wide appeal. Products include decoupage sheets, cardmaking kits, children’s and adults craft kits, ceramic painting kits, jewellery making kits, unique handmade gifts and tableware, luxury handmade greetings cards and limited edition handmade jewellery. New product launches at Autumn Fair will include new ranges of the popular treasure card kits. 32 craftfocus DREMEL Stand: 5D82 T: +44 (0)1895 838477 · www.dremel.com Dremel, the makers of Versatile Tool Systems™, provide top of the range products which offer a perfect solution to many of life’s everyday DIY chores and challenges, as well as being the go-to tool for crafters and hobbyists. The Dremel product line has expanded upon its core rotary tools which use attachments and accessories to enhance the products’ versatility. Their new Versatile Tool Systems include compact tools and benchtop tools that also use a variety of attachments and accessories to make your large or small project a success. QUAY IMPORTS Stand: 5D64-E65 T: +44 (0)177 268 7469 www.quayimports.co.uk Quay Impor ts produce exclusive wholesale ranges of Quay FSC woodcraft construction kits, educational toys and ranges of quality paper and craft products. LETRASET Stand: 5D74 T: +44 (0)123 362 4421 · www.letraset.com Originally founded in London in 1959, Letraset has been manufacturing and supplying innovative media to the design industry for over 50 years. With an ongoing commitment to innovation and quality of choice, Letraset has continued to evolve, increasingly recognising the common ground between commercial and amateur design. “As a result, we’ve been able to develop our product range in many new and exciting directions, bringing professional standards of quality and performance to the wider creative community,” they explained. Today Letraset supplies a broad range of creative media for commercial designers, students, Manga artists, illustrators and crafters. autumn fair intl DECOPATCH Stand: 5C82 T: +44 (0)155 369 66000 www.exaclair.co.uk Decopatch will be exhibiting the new Christmas collection for 2011 and a whole new range of Halloween shapes and papers to liven up the festivities. Demonstrations showing this unique paper crafting technique will be ongoing throughout the event. Decopatch paper was created in France and has many applications - it can be easily applied to almost any surface such as wood, glass, ceramic and shell so you can enhance and bring to life many everyday objects. Decopatch is owned by French papermaking group Exacompta Clairefontaine and is represented in the UK by the subsidiary ExaClair. KRASNAYA NESTING DOLLS Stand: 5D66 T: +44 (0)124 620 8482 www.krasnaya.co.uk Krasnaya nesting dolls provide an exciting new range of educational and fun paint-your-own kits that bring to life cultural crafts from around the world. With options for all ages and skill levels from funky Painta Pets nesting animals to paint your own Christmas nesting dolls or children’s Crafta Pals imagination kits. They also supply one of the largest ranges of nesting blanks including spheres, eggs and traditional doll shapes. LOGIC RC Stand: 5D72 T: +44 (0)199 2558 226 www.logicrc.com Logic RC are distributors to the model and hobby market and are launching their newest exclusive product range of Estes Model Rockets at Autumn Fair International. Estes rockets fly to 600ft and are totally re-usable with a new rocket engine each time, as they float back down to earth on a parachute, helicopter or glider recovery system. Great fun for all of the family, with great repeat sales, price points and profit for the retailer. MAY ARTS Stand: 5D86-E87 T: +44 (0)117 955 4710 www.sesimons.co.uk May Arts is a hugely successful international company offering over 6,000 high quality ribbons and trims suitable for craft, scrapbooking, gift, stationery, quilting, cake decoration, floral, interior design and jewellery making. May Arts offers an exceptional range of ribbons including sheer, satin, grosgrain, silk, velvet, twill and taffeta, in a variety of patterns and prints, reflecting the newest and imaginative colours and styles in fashion today. May Arts is built on a foundation of quality products, affordability and outstanding customer service and is available in the UK through their distributor S E Simons in Bristol. VIRIDIAN DISTRIBUTION Stand: 5D84-E85 T: +44(0)117 300 5244 www.viridianyarn.com Viridan distibution supply knitting based products with a difference; many of which make great Christmas pressies. “We supply sock yarn, which whilst it is ideal for your own colourful socks, also makes perfect baby clothes,” they said. Plus their Knit Pro and Clover needles/accessories are good quality, attractive designs at affordable prices. Knitting boards and sock looms make excellent presents especially for those people who find knitting difficult and all are complete with instructions and projects. They will be showing Eucalan - the no rinse washing liquid for natural fibres, ideal for all your favourite and delicate garments, even for pets and their bedding! BUTTON COMPANY Stand: 5E91 T: +44 (0)124 377 5462 www.buttoncompany.co.uk The Button Company have one simple aim in life. To give customers as many beautiful button options as they can possibly think of. They explained: “With our traditional base being manufacturing, we know more than our fair share about buttons. We still make some of our buttons but it is not possible to make all of them so we have used our expertise to hunt down gorgeous buttons and trimmings for all purposes, from normal dressmaking, to papercrafts, patchwork & jewellery making.” craftfocus 33 crochet cool to crochet Louise Fisher takes a look at the trends in crochet, from tools and techniques to patterns and designs Crochet is hot stuff. No longer seen as an old fashioned hobby, young people are creating fun, quirky items using all manner of crochet techniques, including Amigurugami, Tunisian and Crotat. This is in-keeping with the current handmade and homemade trend in fashion which is taking the retail world by storm. Emma Irving from Coats Crafts says “Crochet has seen a real resurgence, with sales in crochet workshops on the rise. Mainstream programmes such as Kirsty Allsop’s Homemade Home have also been backing the trend by featuring crochet during their shows.” A great way to increase sales is to stock a wide selection of modern, interesting yarns in colours that are bang on trend, combined with a range of tools and patterns. We spoke to Claire Montgomerie, crochet designer and editor of the UK’s only monthly crochet magazine, “This spring/summer crochet fabrics have been so ubiquitous that many top fashion journalists labelled this fabulous technique a big trend in its own right.’ Spring/summer was big for the layering of acid colours – just look at Christopher Kane’s latest designs - combined with honeysuckle pinks, nudes, creams, and lace dresses and autumn/winter looks set to carry on in the same vein,” she said. TOOLS OF THE TRADE Truly hooked With new consumer craft magazine Mollie Makes featuring crochet apple cosies on its front cover, crochet is without a doubt on the rise. Getting good tools is half the battle when crocheting. Expert advisers from Prym say, “The careful design of the point and shaft of crochet hooks quite frequently determines whether the experience will be one of pure pleasure or sheer pain.” Prym are well known in the world of crochet for their top quality products, and the hooks are ergonomically designed to provide unique comfort and well thought out functionality for both beginners and those experienced in the craft. Featuring a soft handle with a tapered end, the hook sits nicely in the hand and the antislip surface means that even with sweaty hands, it’s easy to keep a firm grip and work effectively, even after hours of crocheting. The easy-grip material is designed to prevent pressure points and the hook is completely without burrs so the stitches glide seamlessly – just what any keen crocheter needs from their hooks. “In the past, sweaty fingers, aching wrists, and pressure points took away my joy from crocheting – with my new Prym hooks, I can work effectively for hours,” reports crocheting enthusiast Millie Evans from Stafford. Prym hooks are available in a wide range of sizes. For more information contact Habico, T: +44 (0) 113 2631500 E: [email protected], www.habico.co.uk. One for all Crochet is one of the biggest up-and-coming crafts and the demand for crochet tools is expected to rise with its the popularity. With many new crocheters looking to recreate the beautiful and unique designs available, The ‘Denise’ kits of interchangeable crochet hooks and knitting needles are a fantastic purchase for all skill levels, from beginners who need something to start them off, to more advanced yarn-lovers looking to expand their range of hook sizes and thus the projects they can tackle. The crochet kit will also prove handy for knitters who want to add pretty crocheted edgings to their knits, as well as simple crocheted button bands and necklines. The crochet hook kit comes with 12 hooks (ranging from 3.75mm to 15mm), seven different cord lengths, two extenders and four end buttons. The hooks can be used alone or attached to the cords to work Tunisian crochet patterns. Extra hooks and cords are available to buy separately. To find out more, contact Hantex, T: +44 (0) 1754 820 800, E: [email protected], www.hantex.co.uk. craftfocus 35 cool to crochet PATTERNS From scarves to teddies As a company that started more than 250 years ago, it’s not surprising that DMC is one of the biggest names in knitting and crochet. It provides a wide range of high quality products, including yarns and patterns. DMC yarns are known for providing defined stitches and high quality results and its pattern packs are modern and include such designs as the ‘Long Scarf ’, a simple skinny scarf made with Petra yarn using 3.50mm hooks. A project that is ideal for beginners. Also available is the ‘Boofle’ crochet pack which we featured last issue in Brand Spanking New. Each pack contains all the relevant threads, hooks, buttons and full instructions. The pattern uses the Amigurumi method of crochet whereby you crochet in circles without joining each round. “This is ideal for intermediate skilled crocheters, or beginners wanting a challenge and provides consumers with a satisfying yet quick to complete project,” said DMC. To find out more contact DMC, T: +44 (0) 116 2754000, www.dmccreative.co.uk. Classic to fashion Every crocheter starting out needs a good pattern to follow, so what better product to offer the growing consumer market than patterns from the King Cole brand. The King Cole name offers consumers reassurance that the products they are buying are of top quality. Some of the recent patterns reflect the classic ‘70s trend we’ve seen evidence of lately – just look at the work of Kristen Hein Strohm and Jen Kao - and it’s set to carry on through the winter. Patterns range from toys and children’s coats and dresses through to classic adult garments like jumpers, ponchos and cardigans. To find out more contact King Cole, T: +44 (0) 1535 650230, E: [email protected], www.kingcole.co.uk. Fair trade yarns Artesano Yarns is a family run distributor that sells to over 500 stores, across 22 countries. It distributes a range of classic and more modern crochet patterns that are ideal for seasoned crocheters and those less experienced in the craft. Artesano is keen to appeal to everybody as crochet is undertaken by such a broad spectrum of people. Jenny Coomber, Artesano Marketing Manager says: “The Artesano name is well known in the world of crochet for providing the best quality yarns, sourced from ethical producers at an affordable price. Our yarns are all fair trade, easy to work with and available in a really exciting range of bright and lively colours that are perfect for young crocheters.” The Artesano Aran comes in hot pink, teal, a gorgeous rich purple and even lime green. Also available is a range of yarns from Manos del Uruguay, which are all kettle dyed by a co-operative of 400 women. They come in natural tones, fabulous for the current trend. To find out more contact Artesano Yarns, T: +44 (0)118 9503350, E: [email protected], www.artesanoyarns.co.uk. 36 craftfocus Sock Yarn Specialist New In from the USA Kb Authentic Knitting Boards and Sock Loom. Makes knitting Easy and Fun... T. +44 (0) 1274 743374 F. +44 (0) 1274 732233 E. [email protected] W. www.cygnetyarns.com Eucalan – the no rinse delicate washing liquid. Available in 4 fragrances; Eucalyptus, Lavender, Grapefruit and Natural Unscented. Made with essential oils and a touch of lanolin, which acts as a natural conditioner, anti-static and dust-mite deterrent. Knitting Boards and Looms www.viridianyarn.com | [email protected] tel: 0117 300 5244 cool to crochet ON TREND: NATURAL On trend yarns are a staple part of any crocheter’s stash, and this year sees the continuation of natural tones combined with dashes of brighter colours. Claire Montgomerie of Inside Crochet advises us of one of the biggest current trends, “Crocheters will be making up some stunning semi-transparent lace in tan, off white or nude, then layering it over bold and bright shifts, vests or tees for the most on trend style statement of the season.” “Our own Craft Cotton is great for a wide range of crafts, but particularly crochet. It is only available in two natural colours but is very adaptable, easy to use and has good quality and durability,” said T B Ramsden. They also distribute a selection of Peter Pan, Robin and Twilleys of Stamford yarns. To find out more contact TB Ramsden, T: +44 (0)1943 872264, E: [email protected], www.tbramsden.co.uk Staying on trend T B Ramsden is a distributor of Wendy’s yarns - a popular American brand, and its Cotton Supreme DK (100 percent mercerised cotton, 100g) glides off the hook and is easy to use with a nice quality feel. The collection comes in a wide range of colours. It includes a wide range of natural shades, as well as some of those bold, bright colours that are bang on trend too. With a twist Designer Yarns distribute a beautiful Sulka Yarn from Mirasol, which is fair trade and made in Peru. It’s a luxurious combination of 60 percent merino, 20 percent alpaca and 20 percent silk and is available in a delicate natural dusky pink colour, with other colours twisted in to give it depth. It is ideal for consumers who are keen to crochet to this trend and also comes in some stunning autumnal shades. To find out more, T: +44 (0) 1535 664222, E: enquiries@designeryarns. uk.com, www.designeryarns.uk.com. METALLIC THREADS A touch of glamour “The summer season has seen a return to crocheters’ using strong bold colours and embellishments with metallic fibres, a trend that will continue into the autumn/winter season,” says Emma Irving at Coats Crafts. Coats Crafts is the leading distributor of Anchor yarns and craft yarns in the UK, and they currently stock a range of Anchor Artiste metallic fine thread that comes in 25g balls. These are ideal for all skill levels and are particularly popular around the festive period for adding a glamorous touch to creations. Anchor Artiste metallic fine thread also comes in 25g balls and is 65 percent viscose and 35 percent metalled polyester. Colours range from ice white through to bright pinks, blues, multi-colours and blacks. To find out more contact Coats Crafts UK, T: +44 (0) 1484 690802, E: [email protected], www.coatscrafts.co.uk. TWEED Consumers are quickly picking up on the popular tweed trend for autumn/winter – a cosy, neutral coloured tweed wrap is set to be an essential item for crocheters, picking up on the distinctive bohemian yet classic retro ‘70s trend that we’re seeing everywhere. Debbie Bliss has an impressive range for this season that consumers will love. The collection includes the Donegal luxury tweed aran (85 percent wool, 15 percent angora) and the Donegal luxury tweed chunky, which comes in some absolutely beautiful colours. Both also come in the season’s popular natural shades, as well as a few choice brighter colours (and in the very popular honeysuckle pink colour). Other tweed yarns from Designer Yarns include Louisa Harding’s willow tweed, which is 40 percent alpaca, 40 percent merino and 20 percent silk and is a beautifully soft yarn with a delicate look, available in 12 different colours. 38 craftfocus LACE “Lace, mesh and highly textured fabrics were seen in abundance on the catwalk this year, with casual layering of neutral and brightly coloured semi opaque fabrics a key trend,” says Claire Montgomerie from Inside Crochet. “Luckily with the brand new Debbie Bliss autumn/winter collection, consumers will be spoilt for choice with their soft lace weight Angel yarns (76 percent mohair, 24 percent silk).” Designer yarns bring together some of the best yarn collections in the world, including those of Louisa Harding, Noro, Araucania and of course, Debbie Bliss. Their yarns are classic, using beautiful fibres of the highest quality and luxury blends that combine softness and practicality, perfect for consumers wanting to create their own on-trend lacy garment. To find out more contact Designer Yarns, T: +44 (0) 1535 664222, E: [email protected], www.designeryarns.uk.com .QLWWLQJ&RQWLQXLQJ7R*URZ,Q3RSXODULW\ :K\QRWVHHZKDW.LQJ&ROHFDQGRIRU\RXUSURÀWPDUJLQV %HQHÀWV ([FHOOHQWVWRFNOHYHOV 6HUYLFHVHFRQGWRQRQH )DEXORXVUDQJHRI\DUQV DQGSDWWHUQV *UHDWPDUJLQV )L[WXUHVDYDLODEOH &RQVXPHUDGYHUWLVLQJ 5HJXODU5HSVXSSRUW 3RVWHUV 'LVSOD\JDUPHQWV 3URPRWLRQV )RUIXUWKHUGHWDLOVSOHDVHFDOO 7HO)D[ (PDLOHQTXLULHV#NLQJFROHFRXN :HEZZZNLQJFROHFRXN cool to crochet CROCHET BOOKS To support crocheters, many of the leading publishing houses have published new crochet books including the following: Crochet – techniques, stitches and patterns By Marie-Noelle Bayard Whether new to crocheting or wishing to take the craft to new levels, this book provides an indispensable guide. Basic techniques are explained, beginning with ‘getting started’ on how to hold the yarn and hook, all very clearly illustrated with step by step photographs. The 80 crochet stitches are shown interspersed with 20 original projects to make, including a tote, slippers, sweaters, home décor, toys and more. Stitches range from most commonly used to pattern stitches and composite stitches. Published by Sixthandspringbooks, in paperback, RRP £14.99, it is available in the UK from GMC Publications (ISBN: 978-1936096-14-5) Pots to Knit and Crochet By Gina Alton This is a fun collection of knitted and crochet containers with which to brighten up your home. Basic knitting and crochet know-how is also included with clear instructions and step-bystep diagrams. Among the techniques included are how to crochet around wire and Tunisian crochet. Projects range from a bangle bowl to a terracotta herb pot. Published by GMC Publications in paperback, RRP £9.99 (ISBN978-1600596-66-7). Cute Creatures to Knit and Crochet There are 35 fun and easy projects using crochet, knitting and French knitting in this book, all with clear notes on the basic techniques used as well as step by step instructions for each creature. Choose from cute and cuddly dogs, cats and penguins to the world and wacky world of Fanfan the elephant and Felix the Martian dog. Cute Creatures to Knit and Crochet is published by Search Press in paperback, RRP £10.99 (ISBN: 978-184448-607-6). Contacts Cico Books, T: +44 (0) 1256 302699, www.cicobooks.co.uk GMC Publications, T: +44(0)1273 488 005, www.thegmcgroup,com Search Press, T: +44 (0)1892 510 850, E: [email protected], www.searchpress.com 40 craftfocus EXPERT ADVICE As well as yarn, patterns and tools, consumers will also require advice, and Inside Crochet, the UK’s only monthly crochet magazine, is an ideal way to provide consumers with everything they need. Every issue this monthly title (RRP £4.99) contains 12-15 up-tothe-moment fun and funky patterns and advice. For further details contact All Craft Media, T: +44 (0) 1279 879038, E: [email protected], www.insidecrochet.co.uk. Crochet for Children Claire Montgomerie Get your little ones hooked on crochet with this book of 35 fun projects. Author Claire has included projects that are fun and simple and can be worked through easily digestible lessons. Each chapter features projects for beginners, intermediate and confident crocheters. A comprehensive techniques section at the front of the book describes everything from holding the hook correctly to crocheting in the round. Published by Cico Books on 11 August, Crochet for Children has RRP of £12.99 (ISBN: 9781907563-80-5). Cute & Easy Crochet By Nicki Trench Nicki Trench has compiled 35 easyto-follow crochet patterns that are fun to make whilst teaching you how to crochet. Starring with a Crochet Know-how section there are then three chapters packed with patterns to improve your skills. You can start with a simple springtime throw and then move on to something more challenging in the Practice Makes Perfect chapter. Choose from cute gifts for babies and young children, or treat yourself to a chunky seashells scarf. Cute & Easy Crochet is published by Cico Books in paperback, RRP £12.99 (ISBN: 978-1907563-06-5). Super Scary Crochet By Nicki Trench Another collection by crochet expert Nicki, this book includes 35 gruesome patterns to sink your hook into! You can make zombies, witches, murderers and more. The book is split into four chapters, starting with Scary Families. At the back of the book are tips on crochet know-how and all the templates needed. Super Scary Crochet is published by Cico Books, RRP 12.99, (ISBN: 978-1907563-54-6). :KROHVDOHWDJVDQGULEERQV RQPPDQGPUROOV LQFOXGLQJ *LQJKDP6WLWFKHG *URVJUDLQ6WULSHG :LUHG6SRWW\5LEERQV $VVHHQIHDWXUHGLQ +RXVH%HDXWLIXO&RXQWU\/LYLQJ :RPDQDQG+RPH*079HWF )UHHVDPSOH6HUYLFH /RZ0LQLPXP2UGHU 4XLFN'LVSDWFK *LIW:UDSSLQJ&RXUVHV $YDLODEOHIURP -DQH0HDQV LQIR#MDQHPHDQVFRXN ZZZMDQHPHDQVFRXN Visit our website to see the wide range of fabrics and stencils at www.hobbyfunukltd.co.uk or see us at any of the following shows: Stevenage Leisure Centre 14th August 2011 Craft 4 Crafters Bristol 10th & 11th September 2011 Alexandra Palace London 24th & 25th September 2011 NEC Birmingham 3rd-6th November 2011 Or visit one of our stockists near you. See our website for details. Free P+P with code AUG11 www.hobbyfunukltd.co.uk Tel: 07763 798 776 Wrenbury House, 75 Wrenbury Rd, Northampton NN5 6XZ Presents a One-Stop Shop for all your Quilling needs 4XLOOLQJ+DQGERRNV%HJLQQHUVDQG$GYDQFHGDQG&KLOGUHQV $&RPSUHKHQVLYHUDQJHRI4XLOOLQJNLWVIRUDOODJHVDQGDELOLWLHV WRFUHDWHSLFWXUHVFDUGVJLIWER[HVDQGPRELOHV $ZLGHUDQJHRI4XLOOLQJSDSHUV 4XLOOLQJWRROV 7KH4XLOOLQJ:RUNERDUG 4XLOOLQJ&ODVV3DFNV $UDQJHRIDFFHVVRULHVLQFOXGLQJFDUGDQGJLIWER[ EODQNVDQGKDQGPDGHSDSHUV 9LVLWXVDWZZZSDVWWLPHVTXLOOLQJFRPRUFRQWDFWXVDW D%URDGZD\'XIILHOG%HOSHU'HUE\VKLUH'(%: 7HO1RHPDLOLQIR#SDVWWLPHVTXLOOLQJFRP CRAFTS bookshelf Button Jewellery – 20 to make Marrianne Mercer Published by: Search Press, RRP £4.99 paperback ISBN: 978-1-84448-654-0 Create beautiful, stylish jewellery using buttons and simple techniques. The buttons range from vintage to modern, tiny to big and bold. There are 20 designs to make and wear with clear step by step instructions. Wendy Gardiner provides a comprehensive listing of the many and varied new titles available now, all packed with projects and techniques to get your customers trying out new crafts JEWELLERY Calligraphy in 24 One-Hour Lessons Chain Mail Jewelry By Terry Taylor and Dylon Whyte Published by: Lark Books (via GMC Publications) RRP £17.99, hardback ISBN: 978-157-99007-235 Make dazzling, distinctive jewellery by interlinking anodized aluminium, gold or silver rings. Follow the tips and techniques included in this book. To complete any of the 30 projects that range from creating an inlaid chain mail pendant to a Japanese hexagonal mail collar. Metal Style Karen Dougherty Published by: Interweave.com (distributed by Search Press) ISBN: 978-1-59688-282-5 Cold-connection techniques are expanding the options when it comes to using metal without the use of a torch or kiln. This inspirational book has 20 projects to make without having to deal with heat. 42 craftfocus Veiko Kespersaks Published by: Search Press, RRP £12.99 ISBN: 978-1-84448-613-7 This is a carefully structured beginners course in which the reader will learn the basic principles behind a range of alphabets in a series of focused, technique-led tutorials. Christmas Crafting in No Time Clare Youngs Published by: Cico Books, RRP £14.99, ISBN: 978-19075-637-82 This colourful book has fifty time-saving projects which aim to take the stress out of preparing for the festive season. There are five chapters covering a wide range of different crafting techniques from paper cutting and papier mache to embroidery and sugar crafting. All are beautifully illustrated, have step by step instructions and inspirational photography. bookshelf Countryside Softies SEWING, PATCHWORK & QUILTING Amy Adams Published by Stash Books (an imprint of C&T Publishing Inc), RRP £17.99 paperback ISBN: 978-1-607-215-9 Amy has provided patterns for 28 unique fabric softies that can be sewn by machine or hand. You will also learn to personalise your creations with whimsical embellishments. Spunbonded Textile & Stitch Wendy Cotterill Published by: Batsford (via Anova Books), £19.99 hardback ISBN: 978-1-84994-001-6 This is an essential guide for textile artists who want new and exciting ideas on how to use versatile materials that are spun-bound together mechanically, chemically or thermally. Inspired to Sew Bari J Ackerman Published by Stash Books (an imprint of C&T Publishing Inc and available from in the UK from The Roundhouse Group), £21.99 paperback ISBN: 978-1-60705-011-7 Learn to mix and match today’s bright, irresistible fabric prints and use them with many different sewing techniques. There is loads of practical advice and collage style projects from bags and brooches to garments and wall hangings. Playful Patchwork Suzuko Koseki Published by: Creative Publishing International, (via Quarto Group) RRP £14.99 paperback ISBN: 978-1-8923-605-9 There are 12 fantastic floral motifs in this patchwork sewing book as well as instructions for a range of contemporary sewing projects from simple pin cushions and cute tea cosies to handbags and quilts. Growing Up – Sew Liberated By Meg McElwee Published by: Interweave. com (distributed by Search Press) ISBN: 978-1-5668-162-0 Handmade clothes and projects for creative children are included in this imaginative book. It includes techniques, extra tips and tricks and a pull out pattern. Early 20th Century Embroidery Techniques Gail Marsh Published by: GMC Publications, RRP £16.99 hardback ISBN: 978-1-86108-820-8 In this visually stunning book Gail Marsh provides an essential reference for any student studying embroidery, fashion or textiles. Techniques explored include the new Punto Tagliato, needleweaving, needle lace fillings, Wessex stitchery, lettering modern appliqué, cutwork and crewel work. Contacts Anova Books, T: +44(0)20 7605 1466, www.anovabooks.com Cico Books, T: +44 (0) 1256 302699, www.cicobooks.co.uk GMC Publications, T: +44(0)1273 488 005, www.thegmcgroup,com How2crafts, T: +44(0)121 212 9857, www.how2crafts.com Quarto Group (incorporating Creative Publishing International), T: +44 (0)20 7284 7197 Search Press, T: +44 (0)1892 510 850, E: [email protected], www.searchpress.com Stash Books, www.roundhousegroup.co.uk craftfocus 43 We are an Edinburgh based rubber stamp company who deal directly with retailers. We have just revamped our Celtic, Scottish & Wedding selection of rubber stamps. These are nicely packaged and mounted for use with acrylic blocks. FREE delivery for orders over £50.00 (net of VAT). You can view our range of products on our website www.craftystamps.com Tel/Fax: 0131 221 9440 [email protected] Crafty Stamps, 92 Grove Street, Edinburgh, EH3 8AP christmas crafts Without wanting to wish the year away, it’s time to turn attentions to Christmas products so we’ve featured here new products, best sellers and seasonal favourites Contemporary Christmas As part of their new releases for 2011, Sizzix will be launching several new Christmas themed die ranges. “With popular names such as Tim Holtz and Basic Grey involved, the contemporary designs are sure to be a hit with every kind of crafter,” said Jennifer Hancock, Marketing Assistant at Ellison. Many of the dies included in these ranges are steel rule so they will cut everything from paper and craft metal to leather and chipboard which make them perfect for everything from Christmas cardmaking to dressing the table. The ranges, Tim Holtz Christmas and winter, textured impressions, figgy pudding by Basic Grey and Christmas cardmaking will be released between September and November this year. For further information, contact Ellison on T: +44 (0)844 499 8181 (within UK) +44 (0) 845 345 2277 (outside UK), E: [email protected]. Buttonbag tis the season… All buttoned up Buttonbag founders Sara and Sarah reckon that getting ready for Christmas is just as important as the big day itself. Their four new Christmas kits give everyone the chance to create a handmade Christmas – which in the current economic times is a factor of home-budgeting as well as style! With a Scandi-inspired palate of pale blue, red, purple and green, the Christmas robins, Christmas baubles, Christmas stocking and angel and Christmas advent calendar retail for between £10 and £15. The advent calendar has already proved so popular with stores pre-ordering for Christmas, that Buttonbag has doubled the production run. For more information, T: +44 (0)208 525 1640, E: [email protected]. Uniquely yours If you are looking for something a little different, take a peek at some of the hand painted crafty products from 1st Unique Gifts. These include festive chalkboards such as the Sleeps till Christmas chalkboard which comes with a little stick of chalk and integral wire chalk holder, plaques and a personalised first Christmas teddy. Wendy Massey from 1st Unique Gifts said: “I make plaques (and other things) to order. I also supply several websites on a drop shipping basis and sell to several small independent shops too. If retailers would like to contact me by email. I can let them know prices and terms based on what might suit them, whether that’s wholesale, drop shipping or making to order for personalised items.” Contact: T: +44 (0)1925 765 173, E: [email protected], www.1stuniquegifts.co.uk craftfocus 45 christmas crafts Getting to the point New from Flower Soft (distributed by Katy Sue Designs) are these unusual Christmas nativity pyramid and Christmas tree pyramid card kits that are a gift in themselves (RRP £6.99 each). Each of the kits contain eight sheets and will make a minimum of six stunning 3D cards in a variety of different designs. Following the simple construction steps on the sheet, the finished cards form the pyramid shape whilst the nativity or Christmas tree scenes cleverly fill the space and are brought to life with the additional 3D decoupage layers. “They look particularly good when they are embellished with realistic texture such as sand, pin and polar white from the Flower Soft range of colours” said Susan Balfour from Katy Sue Designs. Information from www.katysuedesigns.com. Paint your own For Christmas 2011 Country Love Crafts predict that their range of ‘paint your own’ Christmas tree decorations will be as popular as ever (demand for this range of hanging ornaments increases each year). Designs are simply painted with either acrylics or pottery glazes. These shapes create a wonderful, hand-painted and re-usable keepsake - children love painting their own designs too. To add that extra sparkle, Country Love Crafts also offer a range of glitter paints, acrylics and speciality mediums (they are the UK’s largest distributor of DecoArt with over 1000 products in stock). Social media users can follow them on facebook and twitter. For more information T: +44 (0)1235 861700, E: sales@countrylovecrafts. co.uk, www.countrylovecrafts.com and www.countryloveceramics.com. Much loved snowman Fun with friends Ladybug Crafts Inks have plenty of Christmas images for the craft world from their ranges Nikki & Friends, Magnum & Lily, Ruby Fairies and the latest additions Jack and Robyn which launched in June. These fun stamps are made of clear polymer which makes it easy to see where you are stamping.“Retailing from between £6.50 - £6.99 these super cute images will suit people of all ages” explained Kerry O’Leary from Ladybug Crafts Inks. A PDF catalogue and price list is available, T: +44 (0)141 644 5399 or +44 (0)7796 532 254. Crafter’s Companion feel privileged to have been approached by Snowman Enterprises Ltd are delighted to bring Raymond Briggs’ original artwork from the much-loved Christmas story ‘The Snowman’ to the digital craft industry. “In previous years, the Snowman craft range has been hugely successful, but with the onset of the digital crafting era we were delighted to develop this new range with them,” said Meg Wratislaw for Crafter’s Companion. As the sole licensee in the papercrafting industry, the first in the Snowman range is now available, and comprises a single CD and a DL stamp plate. For more information T: +44 (0)1388 660 930, E: [email protected], www.crafterscompanion.co.uk. craftfocus 47 Village art and papier mache Crossing barriers Nia Cross Stitch produce original cross stitch designs and colourful creations in Welsh and English and offer a variety of seasonal designs. The designs featured are fun ‘banner’ style samplers illustrating the spirit of Christmas. Both ‘Christmas’ and the Welsh, ‘Nadolig’ are set amongst festive motifs and embroidered in seasonal colours on 16 count ice blue aida fabric using DMC threads. “We’ve also included metallic threads to add that extra sparkle in small areas,” said Nia. Both are available as chart-packs or kits with a colour chart, fabric, threads, needle and instructions. Visit the website to view the full range of designs. For further information contact: T:+44 (0)1792 897695, www.nia-crossstitch.com. Snowy Lane Craft’s Christmas village kits are charming, glittery, paper structures modelled on popular versions from the ‘40s and ‘50s. The Snowy Lane Christmas Village was the first kit designed by Kathy Chambers, president and owner of Snowy Lane Crafts, in 2007 and demand has grown rapidly since. Today Kathy has a number of village kits, and is developing a farm series and a haunted village for 2011. Each kit includes all materials: papers, glue, glitter and embellishments, and resulting cottages are sturdy for years of enjoyment. Suitable for ages eight and up. Kathy has also designed a range of papier mache kits which come with a re-usable form for moulding the easyto-use paper clay product, as well as paints, glitter, glue and ribbon for decoration. “These kits come in a number of styles, including Santa, a chocolate bunny and a trio of Easter chicks, as well as a jack-o-lantern and a teapot. Each kit includes all necessary materials for completion and you’ll want to display them proudly every holiday!” explained Kathy. They are suitable for ages 12 and up. For more information on both these new products, T: USA 513-403-8277, E: [email protected], www.snowylanecrafts.com An angelic tree topper Not actually new, but a very popular seller every year, Gillian Gladrag’s ‘Hallelujah Hattie’ felt angel kit (RRP £22.50) is ideal for the top of the Christmas tree. The kits comes with everything needed to make the angel, including template, felting needle, real merino wool tops, mohair locks for her hair and angelina fibres for her glittery bits! The company’s Gillian Harris endorsed the kit and said: “The only other thing needed is a basic mini kit which contains a mini bamboo rolling mat and netting which costs £5.95. We find that people start crafting for Christmas as early as July although our sales really get going in September when the weather gets a bit cooler and the kids are all back at school. “Momentum builds from then with our trade sales. The earlier retailers can place an order, the more likely they are to have it in plenty of time for the Christmas rush,” she added. For further information: T: +44 (0)1306 898 144, E: [email protected], www.gilliangladrag.co.uk Counting down to Christmas Mouseloft have added new designs to their large range of counted cross stitch kits for Christmas. The kits, RRP £2.19 or £2.69, (all manufactured in Cheshire by Mouseloft) include a card and envelope. “The range includes traditional and more contemporary designs. For example there is a jolly Father Christmas, a bright traditional robin and three meerkats enjoying their Christmas party or a mouse waiting for Santa,” said Roger Hart. New designs include a snowboarding cat, a little dog and Santa’s washing line. Take a look at the designs on www.mouseloft.co.uk or for a colour catalogue T: +44 (0)1477 533566. 48 craftfocus +RXJLH &UDIWV Stock up now for Christmas VHWVRI SDSHUV .QLFNHUERFNHUJORU\ &LWUXV]HVW 6LONSDSHUJVPGRXEOHVLGHG SDWWHUQRQRQHVLGHSODLQFRORXURQWKHRWKHU 6LON&DUGJVPVLQJOHVLGHG 0RELOH 2IILFH LQIR#KRXJLHFUDIWVFRXN ZZZKRXJLHFUDIWVFRXN Tapestry kits for all levels of ability Easy to follow designs with colour printed canvas Tel: 01460 281111 [email protected] www.jollyred.co.uk An exciting new British company with a fabulous range of cling stamps, manufactured in the UK to a very high standard www.ladybugcraftsink.co.uk A prime time Final word goes to Woodware Craft Collection. Dorothy Adam from the company said: “Christmas is always a prime crafting time and it is important for shops to make the most of the season. Woodware Craft Collection is already prepared. Our Christmas stamps will be released during the summer so that shops can have stock of them as customers come back from their summer holidays and start to think about Christmas. “The best way to get craft products into the hands of the end user is to de-mystify them so demos and workshops are vital. We work hard at supporting our customers with training and information” she added. Francoise Read and Jane Gill, Woodware Craft Collection designers, are dedicated to spreading crafting knowledge both in person and by writing in a variety of magazines such as Craft Stamper, Crafts Beautiful and Paper Craft Essentials, which certainly drives demand. For further information T: +44 (0)1756 700 024, E: [email protected], www.woodware.co.uk. Get set and stitch Jolly Red’s needlepoint Christmas stockings are fabulous kits to stitch for any member of the family. “The stockings are typically stitched for a first child or grandchild, and then once they see the results everyone else in the family decides they want one too!” explained Kelly Fletcher of Jolly Red. The range of stocking kits includes six colourful designs, the latest is ‘Puppies’, designed for dog lovers of any age, as well as for the family’s four legged friend. Other themes include Noah’s Ark, a Christmas alphabet, and angels. Jolly Red’s designer Kelly Fletcher is never stuck for inspiration when designing the stockings. “We listen very closely to our customers about their own suggestions for stocking themes. Many are animal lovers so I knew they would like Puppies.” Another animal themed stocking from Jolly Red will be ready later in the year. “Customer feedback has already given me ideas for the next two designs, so the Christmas stockings will keep coming!” added Kelly. For trade details, contact Jolly Red on T: + 44 (0)1460 281 111 or E: [email protected]. Mini fun All wrapped up Gift wrapping has become an art in itself so Jean Means has developed a wide selection of tags, wrapping and decorations, designed by Jean Means herself and available as small minimum orders. For Christmas she has a selection of grosgrain, gingham and wired ribbons available in various roll sizes. There is also a free sample service. “We are excited about launching our new range in September just in time for Christmas. Included this time are new colourways and widths. Our customers have requested a narrower ribbon and we have taken this on board and will be introducing some 7mm wide designs, perfect for threading through tags,” said Jane. For further information, T: +44 (0)1522 522 544, www.janemeans.co.uk. 50 craftfocus DMC are offering new Christmas Fun! mini cross stitch kits to start customers stitching for Christmas now. DMC’s Cara Ackermann said: “The designs are colourful and simple to stitch; great impulse purchases for stitchers of all levels and abilities and at RRP £2.55 each, the are great value too.” The assembled counter-top unit is already pre-loaded with 16 units, (five of each desing) for your customer to choose from. “Your customers can choose from kits including DMC 14 count iridescent fabric or to add a little Christmas sparkle, kits with one colour of DMC Light Effect thread and of course DMC stranded cotton” Cara added. The kits have everything needed to complete the 3 x 3” design including an easy to follow chart, DMC fabric and DMC threads and needle. The mini kits have a variety of end uses from Christmas cards, present labels and as decorations for Christmas stockings and sacks. The counter top display box measures 30cm x 37cm x 19cm approx. “Order now and get your customers stitching for Christmas by quoting BK983” said Cara. For more information, T: +44 (0)116 275 4000, E: [email protected], www.dmccreative.co.uk. )DW&DW&URVV6WLWFK %ROGEULJKWIXQGHVLJQVIRUDOO Fun designs to stitch for children of by children. All new for Christmas 2011 For all our Christmas kits visit... www.fatcatcross-stitch.co.uk Tel: 01568 780183 CAPTURE THE MAGIC OF CHRISTMAS WITH DUFEX Seeking some sparkling Christmas inspiration for you and your customers? Then take a look at the fantastic Christmas designs from Dufex Limited. There is no better way to capture the magic of Christmas than with the amazing sense of light and movement created by Dufex. Alongside our best selling stickers, card blanks and decoupage comes 12 brand new Christmas Dufex Die Cut decoupage sheets. We are also proud to present over 20 new Reddy Creative Cards Christmas Paper Die Cut Decoupage. For more information call 01462 410070, e mail [email protected] or visit www.dufexcrafts.com. christmas crafts Festive papers Working exclusively with the designers at Hallmark, the Papermania Noel range from docrafts is a contemporary mix of favourite festive characters.“With vivacious colours sure to bring projects to life, our folk-art inspired Santa, Rudolph and snowmen are a great centrepiece for crafting this Christmas,” said Becks Fagg. With intricately glittered patterned papers and diecut toppers, as well as bold cardstock stickers the range features a few must-have new additions including a Noel advent calendar kit that has been sized to perfectly match their nesting punches and coordinating Noel stamps. Also new are the Urban Stamps which provide the flexibility of slim-line storage with the accuracy, detailing and quality of premium quality rubber. These can be used with clear stamp blocks to position with docrafts simple pictorial guide printed on high density cushioning and re-clinging foam. We all get caught out sometimes, and docrafts Noel rescue card kit does what it says on the tin! If you need eye-catching Christmas cards in an instant or some tantalising tags in a minute, this fully coordinated kit helps you out of sticky situations and makes handmade less hassle. Further information from, T: +44 (0) 1202 811000, www.docrafts.com. New designs for Christmas It doesn’t seem to matter where you fit in the craft industry, right now we could all do with a bit of a boost! “Scrapbookingonline has some great new lines from the designers at BoBunny, Nikki Sivils and JillyBean Soup LLC, all of whom have again worked their magic producing scrapbooking and papercraft collections at outstanding value for money. They are also at the very highest levels of quality and finish,” said Robert Harwood of Scrapbookingonline. In addition new Christmas collections will be available for delivery in August. “We hope this is a recipe for you to enjoy a very Happy Healthy and Prosperous Christmas season,” Robert added. For further information T: +44 (0) 1942 810 319, E: sales@scrapbookingonline. co.uk or visit: www.scrapbookingonline.co.uk. Festive and frivolous May Arts have come up with a fabulous selection of ribbon to make your gifts stand out from the rest. The range includes sparkling snowflakes, gold and silver stars, Santa’s reindeer, pine trees and satin holly leaves. There’s tinsel edged sheer ribbon, sumptuous metallic velvets, sheer gold swirls and a whole host of red and green polka dots, plaids and stripes in sheer, satin, twill, grosgrain, taffeta and silk. Available through SE Simons in Bristol, the May Arts range includes over 6000 high quality ribbons and trims suitable for all gift, floral, cake and decorative projects. For more information contact: SE Simons, T: + 44 (0)117 955 4710 , E: [email protected], www.sesimons.co.uk. Whiter than white Crafters often yearn for a pure white colour to use on Christmas cards and papercrafting projects so Katy Sue Designs are sure that the new Polar White paint will be much in demand. The first in the new Premium Diamond range, this speciality colour has unique properties. “Crafters will be amazed at the semi translucent and frosted effects of Polar White, which has been specifically created to work on white areas within designs. It is set to be the season’s sensation by giving the most realistic snow effects ever seen in paper crafts” said Susan Balfour. She added: “Polar White has all the usual qualities you would expect from Flower Soft® so that it adheres well with Flower Soft glue, can sprinkle and will not clump, and of course will make miniature flower stems. We are delighted with the results and expect to see lots of snow this Christmas!” For further information on the Pyramid cards and Polar White, T: +44 (0)191 427 4571, E: [email protected], www.flower-soft.co.uk. Aussie to Europe Red Bunyip, the Australian based manufacturer of fun and friendly souvenir and gift products has appointed United Brand Management as its exclusive European distributor, which will see an eclectic collection of beautifully designed animal characters invade gift and greeting card shops across Europe. Red Bunyip, which is the brainchild of ‘Beatrix Potter wannabe’ Bambi Smyth, produces an extensive range of fun and educational products including pocket money games, wall murals, fridge magnets, bag tags, stationery and stickers, featuring a comprehensive selection of some of the best loved animals from around the world, including Australia’s favourite animals, aquatic sea creatures and zoo animals. Nick Richardson, MD of United Brand Management Ltd says: “We are absolutely delighted to be working with Bambi and her ever expanding family of fun friends! I’m sure that their educational and fun nature will be a hit with retailers across Europe”. For further information on the Red Bunyip product range, T: +44 (0)844 414 5578, www.redbunyip.eu. C craftfocus 53 ¯¦¥§¦¬ªª«¬¥¨« ¦§¯®¡¤¤ª§¥¬¥¨y¡¬« ¤rhijklpmmpkk´~°rhijklpmjopq ¯¯¯f«¬¥¨¡¬«f§¥ c The UK’s leading magazine for the craft industry Craft Focus magazine is the UK’s leading bi-monthly publication for the craft industry, distributed to over 6,000 Art & Craft shops, Model shops, Haberdashers and Needlecraft retailers. The supplier directory on www.craftfocus. com allows readers worldwide to contact advertisers in the magazine for more information about their products or services. This service is free but only available to current advertisers, and it serves as an extra value benefit to those businesses supporting the magazine. Tel: +44 (0)1376 514 000 Email: [email protected] www.craftfocus.com business advice managing your reputation Nick McAleenan reveals his tips for protecting your business’ reputation on-line The explosion in popularity of social media websites such as Facebook and Twitter has created many exciting opportunities for businesses working in the craft industry. A successful online strategy can significantly boost your business’ profile, improve client loyalty and generate greatly increased revenues. However, the social media revolution is not without potential dangers. One such danger is the risk of reputational damage caused by statements posted on third party social media websites. Crafting consumers are increasingly using the internet as a research tool to find the best supplies and services available. Negative postings about your business can have a dramatic impact upon your income. The problem with online defamation is that the offending statements can sit there, like a time bomb, waiting to be discovered by your potential client base and contacts. Ignoring the problem is likely to do more harm than good because the statements may be republished by others and gain credence. Businesses are realistic about the need to deal with the occasional complaint, but what should you do when statements are posted which ‘cross the line’ and cause serious damage? “Are they allowed to say that?” A blogger will have a defence to a defamation claim if they can show that the allegation complained of is a fact which is true or substantially true. A blogger could also argue that the allegation is a statement of opinion or comment, rather than fact. In this case the comment must be on a matter of public interest, be recognisable as comment (rather than fact), be based on facts which are true, and explicitly or implicitly indicate what facts the comment is based on. The comment must be one which could have been made by an honest person, however exaggerated or prejudiced the opinion. If the blogger was malicious because they knew that the allegation was false or did not care if it was true, then a defence of ‘honest comment’ may fail. “The social media revolution is not without potential dangers. One such danger is the risk of reputational damage caused by statements posted on third party social media websites.” “They said what?!” A cursory Google search may reveal web users discussing your business, the goods and services you offer, and even you personally, on all sorts of social media platforms. For example, online discussion forums and blogs frequently mention businesses in the craft industry. These comments can reach huge numbers of potential customers. The majority of online postings are inoffensive. However, statements which tend to make the reader think less of a person or business by exposing them to hatred, contempt or ridicule, or disparaging them in their business, trade or profession are potentially defamatory. craftfocus 57 craftfocus 57 managing your reputation Anonymity: hiding in the shadows The ability to post anonymously using a pseudonym emboldens some bloggers to make outrageous and extreme allegations. In my experience, even when a person posts anonymously, the subject may be able to identify the culprit because the post forms part of an ongoing campaign of objectionable behaviour. It is possible to obtain a court order requiring a host website to disclose the identity of an anonymous blogger who has posted defamatory statements. Another problem is fake profiles. Fake Twitter and Facebook profiles can be set up to direct abuse or ridicule at a business, or to ‘leak’ confidential information into the public domain. “If you have been defamed online, contact the host website and request that the offending post be taken down.” What to do? • Depending upon the size of your business, set up a team ready to deal with any reputational crisis: senior management, in-house legal, communications/marketing department etc. • Monitor your on-line reputation. This will allow you to identify potential problems early and nip them in the bud. • If you have been defamed online, contact the host website and request that the offending post be taken down. In addition 58 craftfocus to your normal legal rights, website terms and conditions of use usually allow posts to be taken down if they contain defamatory or offensive statements. • Consider obtaining professional advice on how best to correct any damage and vindicate your reputation. You may have a claim against the blogger and, in certain circumstances, the website. Legal remedies may include obtaining an undertaking that the allegations will not be repeated (or an injunction), apologies, and/or damages and legal costs. You may also consider responding to the allegations using social media or the press. … And be careful what you post! In order to avoid reputational problems when you use third party social media sites for business purposes, it is best practice to develop a comprehensive social media policy. A policy will help you to regulate content posted by your business and control tone. C A FEW TIPS: • Do not post comments which could damage your relationship with suppliers, sponsors or other business associates. • Do not post information or photographs which could breach the privacy rights of third parties or reveal confidential business information. • Do not rely on privacy settings to avoid problems. • Observe professional conduct rules when posting messages. Further information Nick McAleenan, Media Solicitor JMW Solicitors LLP T: +44 (0)161 828 1858 E: [email protected] digital crafts get techie with digital crafts Many traditional crafts now include techno-savvy digital crafting and online communities. Becky Williams shares news of a new type of crafting Living in the 21st century, there are very few corners of the globe that have not been affected by the digital age, with its high-tech home computers, mobile phones, MP3 players, apps and of course, the internet. Fortunately, for those of us interested in crafts, the digital age has opened up a whole new world of crafting potential, both for consumers and the trade. Online forums such as Ravelry have led the way in encouraging crafters to become more techno-savvy, offering a way to share makes with other crafters, creating close-knit communities of people who live thousands of miles away from each other. Through these forums and other website, digital downloads have emerged, which offer a smart new way to provide customers with original content. Many companies and individuals have chosen to offer these sorts of downloads for free, such as Crafter’s Companion (www.crafters companion.co.uk), while other companies charge a nominal fee to download patterns, which still offers a great saving when compared to the cost of pre-manufactured goods. Elsewhere, there are various software packages for home computers that offer crafters the opportunity to take unprecedented control over their crafting. There are packages for planning out knitted pieces, charting cross stitch designs, creating bespoke papercrafting goodies and more. Online paper crafting has evolved Papercrafters have the advantage of being able to take their designs for cards and scrapbooks and print them out using their home printer, at near-professional quality. Many crafters are progressing beyond paper though, creating virtual cards and scrapbook pages to share with others online. Serif is a company producing a range of software for this purpose and Ashley Hewson, Sales Director at Serif, says: “Many are embracing the use of creative software programs to produce fantasy-like digital pages – crafters are making the most of their digital photos and creating personalised scrapbooks, photobooks and greeting cards. The beauty of designing craft projects this way is that users can play around with designs until they are 100 percent happy, without ruining expensive materials or creating a mess. Individuals are also choosing to make hybrid scrapbooks where they combine the tools and techniques of digital and traditional paper scrapbooking.” “It’s clear to see that the introduction of ‘digital’ to crafts has already added a new angle to these hobbies, and the future possibilities of this new area is one of the most exciting areas of crafts today!” Outside of the home, applications for use on mobile phones or tablets are at the cutting edge of digital crafts, enabling crafters to be creative on the move. There are ‘apps’ for learning all sorts of crafts, for planning quilts, counting knit rows, placing buttonholes, planning embroidery, various converters, and much more. It’s clear to see that the introduction of ‘digital’ to crafts has already added a new angle to these hobbies, and the future possibilities of digital crafts is one of the most exciting areas of crafts today! Read on to find out more about some of the most interesting digital crafts products available right now. CraftArtist Software Serif ’s flagship digital crafting product is CraftArtist Platinum, which is specifically designed for creating print projects on a computer. Designs can be personalised with unlimited pictures and text, plus there is a fantastic range of craft tools and techniques to make designs more realistic than ever before. Craft Artist Platinum software (RRP £39.99) is an all-in-one package that includes content from Serif ’s other CraftArtist packages: Scrapbooks, Greeting Cards, Wedding Day and Baby Photos (all RRP £19.99). The Wedding Day software has proven particularly popular and Ashley Hewson, Sales Director at Serif says: “An area of digital crafting that has seen significant growth is DIY wedding stationery and decorations, such as invitations, thank you cards, gift boxes and table numbers. Research, which was conducted earlier this year by OnePoll, showed that 12 percent of brides created their stationery themselves on a computer. When asked if they could plan their wedding over again, 60 percent would choose to design their own stationery from home if it was easy and could save them money.” craftfocus 61 This consumer demand for digital crafts has been growing stronger and in response, Serif ’s CraftArtist software is now available to buy in five of HobbyCraft’s ‘next generation’ stores (including its 52nd store in Orpington, Kent), with further expansion planned, depending on success. Ashley sums up: “From our own experience, we have seen digital crafting grow quickly and we expect this increase to continue. In the last 12 months, the number of UK members that have joined our social crafting community, DaisyTrail, has increased by 128 percent. It’s clear that crafters are becoming more computer savvy and they are not only creating digital craft projects to print at home but are also sharing their designs on the internet with fellow crafters.” For details, contact Serif on T: +44 (0) 115 914 2000 or visit www.serif.com. Grafix Craft Films For crafters who want to get more out of their printer, Grafix products will be their new best friend! Grafix’s range of printable films introduces a new type of creativity, which can be used for cardmaking, scrapbooking, home decorating, jewellery, kids crafts and more. Grafix’s Inkjet Shrink Film allows you to print one-of-a-kind designs, which are then baked to create unique embellishments. Once baked, the printouts shrink to 20 percent of their original size and also become thicker, which makes them perfect for making customised charms, tags, lettering, frames and so much more. Embellishments can be made to match favourite patterned papers, or favourite photos 62 craftfocus can be printed to make unique key chains or charms for bracelets. The Computer Grafix Films are perfect for a wide range of papercrafting uses. The clear, acid-free films are compatible with Inkjet or Laser printers, and the resulting printouts are quick-drying and non-smearing. The sheets can be used to print stylish overlays, add journaling, create window effects, or add rubberstamping and embossing. Last but not least is the Rub-Onz Transfer Film, which allows you to print out and create personalised rub-ons. The film is compatible with Inkjet and Laser printers and the resulting rub-ons will work on paper, plastic, wood and glass surfaces. Favourite photos lettering or clip art can be used to make rub-ons, or you can also draw or stamp a design onto the film and turn it into a rub-on. “Overall, Grafix products mean that crafters are no longer limited to pre-designed products or printing onto plain paper” explained Katie. To learn more about these and other Grafix films, contact: T: +44 (0) 1216 581 9050, E: katie@grafixarts.com, www.grafixarts.com. JetMaster Display System The JetMaster Display System from Innova Art is an exciting product that allows the creation of stylish ‘gallery wraps’ in a variety of sizes in a matter of minutes. Images are printed onto canvas (using an Inkjet printer), then pressed onto the board, trimmed and folded. Digital crafters can print scrapbook designs, photos or other designs to decorate their home. The JetMaster base is a pre-cut, laminated, self-adhesive board that folds up into a tough, lightweight ‘gallery wrap’. The result has no bubbles, no untidy corners, no staples and no hooks, and it’s so light that it can be hung from just one nail. “JetMaster is a brilliantly effective, low-cost solution to making stand-out image,” explained Innova Art. The product recently won the Innovation Award at the Art & Framing Industry Awards, an event attended by leading companies from the art and framing industry. The JetMaster boards come in a range of sizes, perfect for demo prints and promotional giveaways. Templates for all sizes can be downloaded from www.jetmaster-systems.com/downloads. Home Print Studio Designers and consumers will be very excited by this brand new and exciting digital craft download site. Home Print Studio (HPS for short) is a multi-vendor download site, which means that crafters can buy some of the best digital downloads and also become designers and sell their own creations. Special Reader Offer To celebrate their award, Innova Art are offering a sample pack to the first 200 respondents to get in touch. To find out more, E: waynem@fineartfoto.co.uk, visit www.fineartfoto.co.uk or write to FineArtFoto, Unit 8, Hayleys Manor, Uplands Road, Epping, Essex CM16 6PQ. There is a massive choice of downloads, including hundreds of designs exclusive to HPS, such as DigiCrafts (squeezee cards), Sharon Duncan Crafts and Small Beauties. There are even some freebies. HPS is a treasure trove for avid crafters and there’s something for everyone, from decoupage sheets, backing sheets and toppers to full multi-page crafting projects (with every sheet in the kit being displayed). Everything is available at highresolution 300dpi, fully licensed and above board. An online chat facility also allows visitors to chat with the website staff in real-time. The website has been designed to be as easy to use as possible with a powerful search facility and handy features such as Fast Shop, which enables visitors to access and view designs by category, latest additions, price, etc, and add these to their shopping cart without even having to open up the individual product page. Once purchased, downloads are available directly from the buyer’s account area and delivered in secure zip file format. Designers can earn up to 65 percent commission on each sale and the site offers them easy-touse designer upload and management areas, with the ability to list multiple sheets and instructions. There is even support for selling electronic cutting files. To find out more, contact T: +44 (0) 844 357 8145, E: [email protected], www.homeprintstudio.com. C success in your sights In this series of marketing articles, Clive Harper, managing director of Yankee Candle® Europe has provided an incisive guide to the different strategies for creating a bespoke marketing campaign for your business. In this last instalment, he concludes with some expert words of advice to ensure your plan of action achieves maximum success If I was to offer one piece of advice about creating a marketing strategy it would be to plan properly. There are many elements in marketing which all sound exciting to try, such as creating a brochure, advertising, public relations, direct communication with your customers or investing in a new product range, but unless you pre-plan the costs and time scale of each one prior to implementing them, you will be lost and quite possibly out of pocket. The more time you spend on planning your strategy, allocating your budget and devising a timescale to follow, the more effective your marketing will be. “Your customers are your business lifeline, so treat them that way.” GET READY... When you plan your marketing strategy, focus on one element at a time so you do not drain resources. So, for example, you may decide to start the year by investing in some new product ranges and emailing your existing customers to tell them about it. As you begin to see the effects of the new product investment and direct marketing on sales you can then focus attention on a new strategy. TAKE AIM... You do not have to invest large amounts of money and target customers across the 64 craftfocus country. In fact, the narrower and more targeted your marketing is the more successful it will be. This is why local media, your shop and customer email addresses are the first portals you should use for communication. FIRE! Remember to keep your message consistent. Ensure your logo effectively communicates who you are, is easily recognisable, and you have one key message (or strapline) which you can use across many marketing methods. It’s important to get the logo and strapline right first time, as consistently changing and rebranding will confuse your customers. Your customers are your business lifeline, so treat them that way. Rewarding your customers for their purchases and loyalty is a successful technique for winning repeat business. You can offer a percentage off a second purchase, or give a voucher to a customer who brings a friend who also spends with you. “The best thing about marketing is that whether your budget is small, large or non-existent, with creativity you can always find an avenue to make it work, building on your sales and your success.” Alongside your own marketing techniques consider ways to encourage other people to advertise your business for you. You can give away a nicely designed car sticker with each purchase or invest in luxurious branded gift bags which your customers will reuse. Approach other businesses in your area with the same target customer as you to see if they will be willing to collaborate. For example, perhaps a hairdresser will exchange fliers with you to place at the till point or a coffee shop will split the cost of a full page advert with you and you can offer an ultimate shopping experience with a free cup of coffee. The final advice I can offer is to be creative. An unusual approach or brand new concept will capture customers’ attention far better than if you simply recreate marketing you’ve previously seen. Perhaps you can run a competition on a social networking website to design a greeting card, the sale of the winning design in your shop being the prize. Or work with many businesses in your street to create a treasure hunt, the clues for which are released daily in the local paper and each day leads the customers into a different business. The best thing about marketing is that whether your budget is small, large or nonexistent, with creativity you can always find an avenue to make it work, building on your sales and your success. C Further information For further information on Yankee Candle® and advice about marketing T: +44 (0)1454 454 500 or visit the website www.yankeecandle.co.uk. dmc – experts in threads Established in the 1700s, DMC Creative World is an internationally recognised company specialising in hand sewing, embroidery and Crochet threads When was the business first started? DMC was founded in 18th century France by the Dollfus family who started their printed fabrics business before moving into the production of consumer threads and related products. DMC quickly became an international business driven by quality and expertise, much as it is today. Has the business changed much over the years? Surprisingly, the core DMC product has not changed enormously over the years. Manufacturing and dyeing techniques have constantly improved but the actual thread itself has not altered considerably. 66 craftfocus 66 craftfocus The thread and creative craft business has always been at the centre of DMC’s growth. The sewing crafts division has supplied the international market with threads for embroidery, crochet, tapestry, sewing and quilting for a number of years. We now have subsidiaries all over the world and are experts in the production of cotton threads and other thread based products. Are most of your customers web based or bricks and mortar retailers? We have a true mix of customers. There are many web based customers in the UK and many larger key accounts but, by far, our largest customer base is with independent retailers which we service through sales personnel visits and via the DMC office. We also supply direct-to- kit manufacturers that know having DMC thread within their kits drives sales. Recently we’ve had more and more interest from outside of our normal distribution and are working with wholesale distributors who deal with the smaller retailers. Recently we’ve had more and more interest from outside of our normal distribution and are working with wholesale distributors who deal with the smaller retailers. What are the specialist brands that you distribute? We are best known for our high quality DMC Mouline thread. With 465 colours, high resistance to light fading and the effects of washing, customers find that it is so good to work with; this really is a premium product. DMC threads have inspired designers and stitchers for hundreds of years with breathtaking colours and sumptuous textures that are being used to transform clothes and household items by adding colourful texture and dimension. We also offer specialist threads such as ‘Light Effects’ for extra sparkle and shine, ‘Colour Variations’ for subtle colour changes within one thread and satin thread adding shimmer to designs. We have recently introduced the Charles Craft range of products to UK stitchers. The two product ranges complement each other perfectly and we feel stitching something in DMC threads on Charles Craft fabrics will ensure that any stitching project has been made with the best quality products allowing creations to be enjoyed for generations. The addition of Fillawant’s ribbons, bias focus on... bindings and trimmings to the DMC Creative World portfolio reflects the trends and growing interest in hand made finished items and sewing for the fashion and home interior markets. Our business is about colour, design, quality and creativity and other products such as cross stitch kits emphasise all of these factors. We have been heavily involved in the crochet market since our launch of new patterns and kits last year, this is a great time for crochet and as well as Petra we have just launched a new yarn called Natura. What do you think is your unique selling point? You could ask our customers and they would tell you that when it comes to our most important product DMC Mouline, we are the best; we are the brand consumers expect to see in store. Our main product ranges are exclusive to DMC offering retailers the opportunity to stock items that are not available elsewhere. We work very closely with our retailers to find out what is current and in demand within the craft market so we are also able to react quickly to changing trends. We are proud to work with the best of British designers and artists tapping into the hand-made, home-grown trends of the past few years as well as allowing a platform for new and emerging British talent. What do you think are the most important trends for this season? DMC’s marketing team is constantly looking at the craft market to see what the latest trend is and has found that crochet has had a real resurgence since the Art of Crochet part work was launched last year. It’s too warm to knit in summer so crochet offers a cooler alternative that can be fashionable, fun, and practical. It’s very easy to pick up too so we are spending time making sure we have the right patterns in the market. DMC work closely with designers and publishers to ensure that we offer the right selection of products as more and more people learn to crochet. Do you produce a catalogue? Yes we continue to produce a great catalogue with plenty of variety for our customers. Everyone’s different so we try to include varying needs in our product mix. Every year we bring out new ranges of kits and products keeping our selection fresh and exciting. What plans do you have for the future? We have some exciting plans this year and in 2012 for products. We are constantly developing our product at DMC and we have some great ranges and products ready for autumn 2011. We are keen to develop our people here too. We want to offer better service and product for our customers and consumers and we want to make sure we have the best people here to do so. Our aim is to always be improving. C Further information DMC Creative World Ltd T: + 44 (0)116 275 4000, Fax: +44 (0)116 275 4020 E: [email protected] www.dmccreative.co.uk craftfocus 67 1HZIRU6XPPHUIURP 'HUZHQWZDWHU'HVLJQV &';6DQWD·V6DFN 0/66SULQJ:DON 0/66XPPHU:DON &';:DUP:HOFRPH 0/6$XWXPQ:DON 0/6:LQWHU:DON &';&KULVWPDV6KRS Four new Seasons in Long Stitch designs worked with anchor tapestry wool on 14 count Zweigart Canvas. May we remind you that all the rest of this series, Poppy Head LSPH, Field Poppies LSFP and Daisies LSD are now available in this new format. Four new Christmas Cards Order Line: 017684 83119 Fax: 01768 895031 Email: [email protected] Scrapbookingonline UK’s Philosophy is to provide our retailers with the ultimate & latest scrapbooking products at affordable prices & personal service. These new and innovative products come direct to you from the U.S.A To order visit our website www.scrapbookingonline.co.uk Tel: +44 (0) 1942-810319 Fax: +44 (0) 1942-815814 Email: [email protected] &';)UXLWZLWK&DQGOH business advice to webstore or not to webstore Will craft retailers feel the pinch in 2011 as more customers switch to the web? Scott Storey shares his views Technology is radically changing the face of retail and the pace of change is getting quicker by the day. Today’s consumer has become very familiar with technology and it is increasingly becoming part of everyday life for many, regardless of their age. This ranges from using the Internet and online marketplaces such as Amazon to mobile phone web stores and iPhone Apps. So with reports that online retail sales are continuing to soar, what can craft retailers do to maximise sales and boost loyalty during the coming year? With reports showing that more customers than ever are turning to the web as their destination of choice, I do believe craft retailers need to embrace the online world by having an effective and functional online webstore. EPOS solutions that include built-in embedded webstore technology mean that retailers can have at their disposal everything they need to reach a wider online audience, sell more effectively to existing customers and keep online inventory information up-to-date. audience. Typically retailers have managed web stores and bricks and mortar stores with different management structures and disciplines, both independently delivering customer service. Integrating the two and ensuring the level of service is not only maintained but also increased, is a crucial component to the success of this combined business opportunity. Costs per transaction models will rise in popularity With an uncertain future ahead, A Pay As You Sell EPOS solution (such as that delivered by Cervello) which enables retailers to pay less for their EPOS systems when their sales are down, will enable them to deal with the critical issue of stabilising cashflow. This is something which could mean make or break for many retailers. Cost per transaction EPOS systems are a great asset to retailers. This is particularly true of those systems that have no upfront license fees and no additional charges should you wish to expand as all costs are on a pence per transaction basis. Retailers will continue to realise the benefits of integrating online and offline sales and creating a single customer experience, regardless of which channel the customer chooses to use. To ensure success, they should look to invest in solutions which enable seamless integration of multi-channel and multi-store sales. C Further information Scott Storey is MD of CTS Retail. For more information on the Cervello EPOS Pay as You Sell solution, visit the website www.cervello-pos.co.uk “Now more than ever, customers want to engage with a hybrid retailer that is able to combine the benefits of the bricks and mortar store experience with the flexibility and 24/7 nature of the web.” Multi-channel integration will become king In the current environment, a seamless integration between online and bricks and mortar offerings is key to building customer loyalty and truly understanding your target craftfocus 69 project – fearless frog! Crochet is fast becoming the handicraft to try so tempt newbies with an easy crocheted animal charm STITCHES MATERIALS The stitches used in this easy project are Foundation chain (ch), slip stitch (sl st) and UK double crochet (US single crochet). Foundation chain (ch) – Starting with a slip knot, wrap the yarn over the hook and draw it through the loop. Repeat as required. Slip stitch (sl st) – Insert the hook into the work as instructed, wrap the yarn over the hook then draw the yarn through in one movement. UK double crochet (dc)/US single crochet (sc) – Insert hook into stitch as instructed, wrap yarn over hook and draw through work. Wrap yarn over hook and draw through both loops on hook. FINISHED SIZE: about 6.5cm high • DK (sport) weight yarn (50% wool/50% acrylic): 1 ball of lime green (yarn A) • 4-ply (fingering) weight yarn (30% lambswool/70% acrylic): 1 ball of mint green (yarn B) • Embroidery yarn in orange • 1.75mm (US size 6) crochet hook • Toy filling • One snap hook TO MAKE: Head Using yarn B, 3ch and join with sl st into a ring. Round 1: 1ch, 8dc (US sc) into the ring, sl st into the ch at start of round [8 sts]. Round 2: 1ch, 2dc (US sc) into each dc (US sc), sl st into the ch at start of round [16 sts]. Round 3: 1ch, *2dc (US sc) into the next dc (US sc), 1dc (US sc) into the following dc (US sc)*. Repeat from * to * all around, sl st into the ch at start of round [24 sts]. Round 4: 1ch, *2dc (US sc) into the next dc (US sc), 1dc (US sc) into each of the following 2dc (US sc)*. Repeat from * to * all around, sl st into the ch at start of round [32 sts]. Rounds 5–6: 1ch, 1dc (US sc) into each dc (US sc), sl st into the ch at start of round. At the end of round 6, slip some filling into the shape. Round 7: 1ch, *1dc (US sc) into the next 3dc (US sc), skip the following dc (US sc)*. Repeat from * to * all around, sl st into the ch at start of round [24 sts]. Round 8: 1ch, *1dc (US sc) into the next 2dc (US sc), skip the following dc (US sc)*. Repeat from * to * all around, sl st into the ch at start of round [16 sts]. Round 9: 1ch, * 1dc (US sc) into the next dc (US sc), skip the following dc (US sc)*. Repeat from * to * all around, sl st into the ch at start of round [8 sts]. Break off the yarn, pass it into the remaining stitches and pull up to close the hole; finish off. 70 craftfocus project Body Using yarn B, 3ch and join with sl st into a ring. Round 1: 1ch, 6dc (US sc) into the ring, sl st into the ch at start of round [6 sts]. Round 2: 1ch, 2dc (US sc) into each dc (US sc), sl st into the ch at start of round [12 sts]. Round 3: 1ch, *2dc (US sc) into the next dc (US sc), 1dc (US sc) into the following 2 dc (US sc)*. Repeat from * to * all around, sl st into the ch at start of round [18 sts]. Rounds 4–10: 1ch, 1dc (US sc) into each dc (US sc), sl st into the ch at start of round. At the end of round 10, slip some filling into the shape. Round 11: 1ch, *1dc (US sc) into each of the next 2dc (US sc), skip the following dc (US sc)*. Repeat from * to * all around, sl st into the ch at start round [12 sts]. Round 12: 1ch, *1dc (US sc) into the next dc (US sc), skip the following dc (US sc)*. Repeat from * to * all around, sl st into the ch at start of round [6 sts]. Break off the yarn, pass it into the remaining stitches and pull up to close the hole. Finish off. ASSEMBLY Mouth: Attach the mouth to the front of the head using backstitch; separate the lips with a line of backstitch in yarn B. Eyes: Sew the base of the eyes to the top of the head and embroider a French knot in orange in the centre. Joining the pieces: Attach the legs and the arms to the body. Next attach the head. Snap hook: Join yarn B to the top of the head with sl st; 5ch, sl st into the previous stitch, passing through the snap hook, then 5ch and sl st into the head just next to the first stitch. Finish off. Legs (× 2) Using yarn B, 15ch. Rows 1–2: 1ch, dc (US sc) into each dc (US sc). Toes: Form four toes at the end of row 2. For each toe, 5ch and sl st into the first ch; finish off. Arms (× 2) Using yarn B, 9ch. Rows 1–2: 1ch, sc (UK dc) into each sc (UK dc). Fingers: Form four fingers at the end of row 2. For each finger, 5ch and sl st into the first ch; finish off. Eyes (× 2) Using yarn B, 3ch and join with sl st into a ring. Round 1: 1ch, 8dc (US sc) into the ring, sl st into the ch at start of round; finish off. Mouth This is worked in an oval shape around a foundation chain. Using yarn A, 8ch (includes turning ch); dc (US sc) into the first 6 ch, 3dc (US sc) into the last ch, then work back down the other side of the foundation chain with 1dc (US sc) into each of the first 6 ch, 2dc (US sc) into the last ch, sl st into the ch at the start; finish off. C Further information More projects like this are featured in Cute Creatures to Knit and Crochet published by Search Press in paperback, RRP £10.99 (ISBN 978-1-84448-607-6), www.searchpress.com. craftfocus 71 a love of handcrafts Jo Williams loves to spend her days designing and creating wooden products for grown ups, for children and for the home as Wendy Gardiner discovered Firstly your company is called Muddy Puddle Crafts, why is that? I actually have a friend to thank for coming up with my business name. When I lived in Yorkshire our house ‘The Old Tannery’ was located on a rather pot-holed dirt track alongside a stream. During the winter months it was more puddles than track and he came up with the name, I just added the crafts bit. How long have you been in business? Having graduated in 1994 with a degree in Textile and Surface Pattern Design I decided some 15 years later it was time I got creative! So I dusted off my paint brushes and surrounded myself with paint, pattern, buttons, beads, wood, wire, ribbon and raffia. I am in my element spending my days designing and painting while the children are at school! It’s important to me to be there for my children so I fit the business around the school run and family life. “I believe we should all flaunt, love and treasure handcraft” When did you first discover your passion for painting? I was always creative as a child and interested in ‘having a go’. I have fond memories of being let loose with a needle and learning to crochet with my Nan. I was always first in line to enter school art competitions and I took part in my village flower show every year with an array 72 craftfocus of creations. I guess painting came during my college days whilst doing a general art and design course. Having covered all aspects of art and design it became apparent that my passion was paint, colour and pattern and I embarked on a degree in Surface Pattern. What sort of products do you make and sell? I design and create a unique range of shabby chic inspired products for children, grown ups and the home. I produce all sorts of items from polka dot pegs to dotty door stops to hanging hearts. I offer a broad range of focus on... shop full of handmade products made by local people and I help run it on a voluntary basis. I understand you have just decorated a bench at a school was that a special project? products but one thing’s for sure, each one is known for being fun, quirky and colourful! What is your favourite product and what is your best seller? That’s a hard one, my work seems to have trends and best selling lines change all the time. A year ago hanging hearts sold well and anything that was red or blue flew out. Then my dotty pegs developed a fan base. At the moment it’s plaques. I am contacted by people with specific requirements, a leaving present for a teacher, a special wedding gift etc. It’s these personal products that I enjoy doing the most as it takes me out of my comfort zone and is a change from producing my normal range. For example I was recently asked to adapt my house key hooks for a golden wedding gift. I don’t like gold much and I didn’t even own gold paint but I really enjoyed doing it! You have a Folksy shop, how does it work? I have a Folksy shop which has been going for about a year now but I have found it very slow. “All my products are hand painted by me which gives them a truly unique feel” Do you use social media sites for business and do you have a blog as well? Yes I use facebook which has been amazing in growing my business. I get a lot of contact from my page which has resulted in sales. I have also found the support and advice from fellow crafters on facebook invaluable. I also have a blog which I’m afraid to say I have neglected since things have taken off on facebook. More recently I have set up a twitter account which I am still getting to grips with. The school is where my children go, Bredenbury Primary School in Herefordshire. Since my daughter started three years ago, I have helped out and co-ordinated several creative projects from murals for the toilet walls to Christmas crafts. The bench project is for a schools’ competition and will be displayed at the Malvern Spring Gardening Show at The Three Counties Showground in Malvern in mid May. The school was given the bench and the theme set was Biodiversity. I have painted it with 14 children chosen from all year groups aged 4-11. The school is only small having approx 75 pupils. Our bench represents a slice of a Rapeseed field which is a bio fuel crop and in abundance in the fields that surround our rural school. The underside and legs represent the underground composting system where a group of worms are busy at work. The seat shows the ‘margin’ the farmer leaves at the edge of his field which is a natural habitat for small mammals and insects. The back of the bench shows the rapeseed crop in full bloom with the bright blue spring sky behind, a sight all pupils see each day on their journey to school. We have all really enjoyed doing it and have everything crossed we win the competition! What are your plans for the future of Muddy Puddle Crafts? I plan to develop my website which has only been up and running for a few months and continue to expand my range. My mind is full of ideas for new products. I also really enjoy my time working with the children and would one day like to develop this side of my career. C What other outlets do you sell through? I also sell on the WOW Thankyou website, this site was relaunched in early May and I am very proud to be showcasing my work alongside so many other talented British makers. I also sell my work in my local town, Bromyard. The shop is called The HOPE Emporium. It’s a Contact info Jo Williams, Muddy Puddle Crafts T: +44 (0)7753 448 056 W: www.muddypuddlecrafts.com craftfocus 73 q&a special coping with holidays – your questions answered This month industry expert Clare Rayner, answers queries on how to handle holiday staff shortages, tourist trade and maintaining an online presence when away on holiday Help with holiday staff I dread summer holiday time as staff need to take holidays which leaves me short staffed. Do you have any suggestions to help ease the extra workload? Q A I can’t suggest a quick fix but I do have an answer! The key to being able to release people on holiday is to have an easy to understand set of standard operating practices – this means you can get a student to cover holidays with confidence that your business is robust enough to accommodate their lack of experience due to you having implemented repeatable and documented processes. Obviously this won’t happen overnight, but you should be considering how you can simplify, automate and standardise as much of what your staff do as possible. With this in place a new member of the team can literally ‘do it by the book’ ensuring things are done accurately, effectively and the customer experience is unaffected. Perhaps one to consider now in anticipation of next year. The only other suggestion would be to have a bank of extra, trained staff – perhaps who only work weekends for the rest of the year. If you are authorising holiday with your regular staff you can first book extra hours with your familiar casual staff, thus ensuring a seamless handover and no reduction in service level. Again, having a couple of local students who you can call on would probably be beneficial as they will welcome the extra hours, the extra cash and the experience and if they’re working with your business throughout the year at weekends anyway you won’t have the worry of having to get a completely fresh face fully trained up. To close or not to close Q We are a small shop, which we run by ourselves. If we take a holiday we either have to close or take on casual labour to stay open. Which do you advise? (We have tried getting a friend to help, but found that didn't work as they didn't always open on time etc). A If you have a question about any aspect of your business, simply write to: Q&A Special, Craft Focus Magazine, Broseley House, Newlands Drive, Witham, Essex CM8 2UL. Alternatively, send your queries to [email protected]. I hear this sentiment a lot and my answer is linked back to the first question. The key to unlocking the potential in your business and to giving you back some of your time without putting your income at risk, is to develop robust and repeatable processes. What I mean by this is that you need to make yourself dispensable! Document, standardise, automate and simplify as many of the routine day to day tasks in the business as you can. Outsource where possible – from book keeping to call handling. Employ and train up key, dependable resources who you can rely on to replicate much of what you do. You need to remove the risk of you being the bottleneck to your business, your income and your relaxation time! Should there come a point in time when you want to grow the business you need to be able to scale up to two, three, ten stores without having to be in craftfocus 75 coping with holidays – your questions answered A ten places at once! Equally should you ever want to sell your business having a set of robust, repeatable processes (and systems) will enable you to demonstrate to a potential buyer that the value of the business goes beyond you being the primary resource and as such you will realise a far better price for the company you’ve created. It’s not a quick fix so plan ahead. Whilst you may find you have to suffer a solution that’s not ideal for this year, if you do this then you will find yourself in a much stronger position for next year and therefore better able to enjoy a well deserved holiday knowing your business is in safe hands. Keeping regulars happy Q A We have an outlet in a holiday town so in the summer get holiday visitors. How should we attract their custom, without alienating our regular customers? As long as you don’t reduce the levels of service they have come to expect and retain the same product offer I don't see why you would alienate your regular customers.. I am sure your regular customers, as they are local, understand that the tourist crowds are important for your business and it’s not unreasonable for you to put out some new items that are specifically targeted at holiday makers. I do advise you keep your top selling items in stock and visible, and anything you take off display to accommodate seasonal lines ought to be available in a back room, should a regular customer request something that you have had to remove temporarily. In a nut shell, just make sure that the year round customers don’t suffer a slip in the standards they have come to expect and I am sure you’ll be just fine. 76 craftfocus Keep up with social media Q We have a Facebook page and Twitter account which we update regularly, but what should we do when we go away on holiday? Is there a way to drip feed tweets that we can use? Have a look at hootsuite – there is a free aspect and a paid for aspect of this tool. What it does is draw together all the social media streams into a single view. You can schedule tweets/Facebook updates via hootsuite so even when you are away you can still be sharing content. If you also regularly pass on useful blogs, articles or other features you might want to implement a twitterfeed – this is a tool that you can use to automatically share the RSS A feed from blogs and online articles as links to your twitter stream. You can use filters to make sure the content is appropriate and relevant to your audience, then just let it run – it means that wherever you are you can still be sharing interesting information about topics that you know your audience want to read. Finally, should you wish to, you can also connect Twitter to Facebook so you only need to have a single point of contact – I don’t think this is ideal for everyone, but for some (especially where friends on Facebook and following on Twitter are different groups) it is a good way of spreading a single message to both audiences. However, if most of your audience is common to both, I’d suggest you share different content to avoid being repetitive! C Further information Clare Rayner, the Retail Champion, has regularly made guest appearances on BBC radio, TV and has contributed to various retail-focused articles and opinion pieces. Clare shares her expertise in developing strategies with retailers of all sizes to increase profit, customer base, revenue streams and channels to market. Clare is also owner/director of several businesses servicing the retail sector including Retail Acumen, The Retail Conference and e-mphasis Internet Marketing. 75$'(:,5(6&28. 8QLW=RQH$ &KHOPVIRUG5RDG,QGXVWULDO(VWDWH *UHDW'XQPRZ(VVH[&0+' business advice refresh your site What happens when the website you spent time, money and effort creating starts to look dated but you don’t have the budget or resources for a complete overhaul? Nick Reavill, director and co-founder of online shop builder Super Simple Shop provides suggestions on how to make your existing website work harder for you Creating your website is only the first step; you need to encourage customers to return time and again and continually attract new visitors. If you think that your website seems a bit stale, chances are that others will too. In most cases, a complete redesign is not necessary. If you are totally refreshing your brand or the website is no longer reflective of your business, then yes, a full overhaul could be the best solution, but in the majority of cases, some simple tweaks and additions will be extremely effective. Google Analytics Firstly, if you are not already using it, engage Google Analytics to see who is currently visiting your site, where they’re from and what they are doing on your site. You may find that regular visitors head to the same sections because they’re so familiar with the layout. This can be good as you want your site to be easy to navigate but there could be other areas where they could see a wider product range or learn about other services you offer that they are simply missing out on. “Get people to test your site – they will no doubt come across things that you may not necessarily consider” Make important information easy to find Decide what information is most important to communicate and ensure that is clearly displayed at the top of the front page. Many people try to have too much going on. Prioritise the main functions of your website; is it to create awareness of your business?, to generate sales?, or a combination of the two? What balance do you need to strike? Provide visitors with something to do Make certain that your website offers visitors something to do. If you sell your products via your website then make sure this is attractive, informative and simple to use. The buying process must be easy –we developed Super Simple Shop with the retailer and the customer in mind to ensure that sellers can easily upload products to their website but also that buyers can find what they are looking for. Get people to test your site – they will no doubt come across things that you may not necessarily consider. Use newsletters Proving a newsletter is a popular way to inform customers about new products and developments so consider including a sign up option; again, test how easy it is for a user and don’t request too much information –a name and email address is sufficient. Update content regularly Encourage regular visits to your site by providing updated content. Create a news page to display press releases and consider starting a blog. If you go down this route, have plenty of information and ideas in mind – you need to keep this section fresh because readers will stop visiting if it is not regularly updated. It’s worth including links to relevant news stories and articles about your industry which may be of general interest to your customers. Provide expert advice Consider including a hints and tips section to demonstrate to your customers your knowledge and expertise. This does not mean that you need to give away all your trade secrets but can include useful suggestions on how to care for your products, gift suggestions for special occasions or how to wrap the perfect present. These will help to differentiate you from your competitors and give visitors more reasons to look at your website and spend longer browsing it when they do. Promote sales If you sell your products via your website look at how you can encourage further sales. Display a best-selling or a seasonal line on the home page to draw customers straight in. Give new products top billing and if you have special offers or sales happening, ensure that these are prominent and immediately accessible. In general, the searching and buying process must be easy – customers want to be able to clearly see what products are available so list by categories. The checkout process must also be simple and secure. Prompt an action Finally, provide a call to action – whether this is purchasing a product, signing up for a newsletter or commenting upon a news article or blog. Offer as many opportunities for visitors to give you feedback and interact via your website as possible. C Further information Nick Reavill is a director and co-founder of Super Simple Shop, the online shop builder which has been created to offer small and independent craft retailers and hobbyists a cost effective and efficient solution to sell their products online. T: +44 (0)191 645 0389 www.supersimpleshop.com craftfocus 79 Woodturning is the craft of shaping wood with tools while the wood is being spun at high speeds. Wendy Gardiner finds out more about this popular pastime bowl by Ian Munro Potted history Information about woodturning prior to the 13th century is sparse, but there are a few references to lathes and woodturning in Roman and Greek literature and some physical remains of turned products to provide some clues. Because of these artefacts, it is known that woodturning was practiced from at least the 6th century BC, and possibly for a few hundred years prior to that. There is clear evidence that the Etruscans (living in what is now known as northern Italy) had developed good woodturning techniques. We know this following the discovery of a wooden bowl found at a site known as the Tomb of the Warrior at Corneto – the bowl was made in about 700BC and shows clear evidence of rounding and polishing on its outer surface and of hollow turning. Excavations of a mound grave in Asia Minor (now Turkey) from the same period unearthed two flat wood dishes with decorative turned rims. Architectural elements, such as columns, balusters, newel posts and finials were made with hand or foot powered lathes during the Renaissance. The fancy decorative turnings on furniture built during the Victorian period are good examples of woodturning gone wild. The Lathe Although it is known that lathes were used from the very early days the chronological order of the type of lathe and indeed what it looked like can only be surmised from documentary evidence. It is thought however, that the Strap lathe was the first, operated by a turner and his assistant who would pull the strap back and forth to provide the motion. Other lathes followed, including the Bow lathe, Pole lathe, Great Wheel and then the Treadle lathe. Today’s lathes are powered by electricity and range in size from small, table top lathes to huge machines that can turn huge columns for buildings. scraper. There are also box or diamond side-cutting scrapers designed to finish the bottom corners of cylindrical boxes and square-ended scrapers, useful on flat work such as tabletops and platters. Tools Books Other specialist tools make the job of woodturning easier and more professional. These include: Roughing gouges – which help turn the wood from square to round when starting to work on a spindle. Generally made from high-speed steel they are roughly U-shaped in cross-section with a cutting edge sharpened at around 40-45 degrees. They are used to remove stock quickly. Skew chisels – these are used to plane the roughly rounded pieces into shape. They come in different sizes, with both oval and rectangular cross-sections. Spindle gouges – these are used to turn ‘coves’ – the term used to describe scallops or rounded grooves in the surface of the wood. They are semi-circular with a ‘flute’ – a shallow groove, running the length of the tool. The cutting edge is ground to any angle between around 30 - 45 degrees, depending on personal preference and turning style. Many turners will grind their spindle gouges to a finger-nail shape. Parting and beading tools – if you want to cut your turning off-square at the ends or to turn a square-bottomed groove, or a short parallel ‘tenon’ you will need a parting tool. It is parallel-sided, around 19mm deep and 3mm thick and is used with the narrow edge resting on the tool rest. Bowl gouges – similar to the spindle gouge, a bowl gouge is ground square across and is very rigid. There are many variations and every turner will have his/her favourite. Scrapers – used to achieve a fine internal finish to bowls and refine the internal shape, a correctly sharpened scraper will cut and produce real shavings, not just dust. They come in many shapes and sizes and are often reground by turners to suit individual jobs. The bowl-turner’s favourite is the domed Recently published in hardback, The Ultimate Woodwork Bible by Phil Davy and Ben Plewes is a complete reference guide with step-by-step techniques. (RRP £25, ISBN: 978-1843-0574-0). It includes top tips and safety information, step by step techniques and indeed, “If you are working with wood for the first time, this is the ultimate bible for you” said publishers Collins and Brown. Ahroughout the book there are clear step-by-step instructions and diagrams and at the back is a glossary, suppliers list and useful websites. Other useful books for beginners include Woodturning: A Foundation Course by Keith Rowley and Woodturning - Two in One by Phil Irons, both presented in an easy to digest style, whilst Turning Green Wood by Michael O’Donnell is another for those who already have a little knowledge. These books are available from booksellers and woodturning suppliers or online from The Tool Post (see useful websites below). C Useful websites www.woodworking.co.uk – for advice on how to start, tools, books and more. www.toolpost.co.uk - supplier of woodturning tools and equipment www.woodturners.co.uk – the association of woodturners of Great Britain www.britishwoodturners.co.uk – association representing British woodturning industry www.thegmcgroup.com – publishers of Woodturning magazine www.woodturningonline.com – American associations of woodturners quarterly magazine craftfocus 81 woodturning woodturning – a beginner’s guide a new career in wood Ian Munro took up woodturning after he retired and has carved out a whole new career for himself. Many of the wood turners Ian Munro knows are professional people supplying shops as well as regularly attending craft fairs. Others wood turn as a hobby. “I personally do this strictly as a business. The market is tight at the moment so I have to provide a wide variety of items to suit all pockets,” explained Ian. These range from pens, pencils, bowls burr and plain, traditional clocks and some special items such as key rings and miniature curling stones (used in a local sport). He will also make items for prizes and gifts, in fact the list is endless. Prices range from a few pounds to several hundred. How did you get into wood turning? I spent most of my working life in the timber industry and at one time owned a small yacht which occasionally needed small turned items. I inherited a very basic lathe worked off an electric drill. I have always enjoyed working with wood and have built furniture and sailing dinghies in the past. I had the opportunity to retire early and decided to visit an old pal who had been woodturning since he was a teenager I was let loose on one of the many lathes he had and turned a simple rolling pin which is in regular use today. This all happened about 15 years ago and when I went to the pub covered in sawdust, people asked what I’d been up to and I started getting orders and donations of timber. Did you take lessons? Yes, even though I had orders, I was very much a beginner so invested in some lessons and joined a small woodturning group. I was smitten and in addition to enjoying myself saw the opportunity to increase my pension and make some new friends all of whom were helpful and encouraging. The group I attended set a monthly challenge from which I developed most of my skills. Having been a member of the Institute of Wood Science I was also able to offer advice and technical information on timber and its uses. What was your first monthly challenge? It was to make a mouse for which I stole some bristles from my wife’s broom for its whiskers. This is now cherished by my granddaughter Charlotte who was four when she visited me last year, and it resides on her dressing table. I now get regular demands from my grandchildren for their birthdays and Christmas. What do you consider to be the essential equipment for a wood turner? Initially I bought a small lathe made in China from the local woodturning store but I was soon making serious and excessive demands on it so decided to buy a Vicmark with a small inheritance I’d just received. I decided to go for this model because I could see a new career developing and I wanted to be prepared for any eventuality. Other equipment was added - a decent but inexpensive pillar drill and a small band saw. Wood can be purchased ready prepared for bowls and pen blanks and as such, the band saw wasn’t strictly necessary, it does however allow me to convert and use any odd 82 craftfocus woodturning piece of wood I have been given or acquired. A selection of general turning tools, ordinary woodworking tools and sandpaper complete the list. Where did you sell your first pieces? I started off selling to craft stores and gift shops and did quite well for several years, selling and doing presentations of my stock. When the recession came along and poor exchange rates compounded the situation, it became hard and there was always the problem of cash flow. I was already presenting my wares at craft fairs so I changed direction, let the shops go and just concentrated on attending craft fairs which included many prestigious events. I am now frequently invited to attend new fairs by word of mouth rather than spending a lot of time seeking such opportunities which is very refreshing and leaves more time for turning and the development of new products as well as attracting commissions which is always welcome and very enjoyable and challenging. My most important sale last year was to copy a large number of window handles to match worn out Victorian ones in the Scottish National Museum in Edinburgh. Sometimes I obtain a piece of wood that is a challenge and has the potential to go to the landed gentry and an old castle. On these occasions the thrill of doing it and the challenge of the wood makes up for all the mundane and sometimes boring items that you have to turn to earn a living. Would you make for craft shops again now? It would have to be a very attractive opportunity. I, together with many other craftsmen, am reluctant to turn any business down, but dealing with shops requires a lot of time spent travelling and more record keeping. I really enjoy time spent developing a special one off item from a challenging piece of wood. My favourite words are ‘could you make me a’ or ‘I have this piece of wood…’ What is in store for the future? I am particularly busy in the early spring each year, preparing stock for the big craft fairs that start at the beginning of April. As I get older I am still prepared to look for and accept new challenges and who knows what direction we all may be going in next year - the door for new directions is never closed! C Further information Ian Munro, E: [email protected] craftfocus 83 business advice online marketing on a small budget Bruce Townsend, SEO specialist at Actinic offers his top ten tips on online marketing your website at low cost by doing it yourself Online shopping is still growing in spite of the recent downturn, so the internet is a great place to focus a business right now. As a craftbased business you are most likely to be a niche player already, which works particularly well in the world of web trading where consumers find you via Google or PPC. Read on to find out how to take advantage of this. Learn how to optimise for Google Search is the number one source of external traffic to websites (source: Outbrain) and Google is by far the most widely used. Build up your knowledge about how to rank well on Google. Start by including popular search terms in the title tags and written content of your pages. 1 Research search behaviour in your niche Find out what phrases searchers use to find the things you are selling. Use Wordtracker (www.wordtracker.com) to identify those that are widely used, but have lower than average competition. Those phrases – with a high ‘KEI3 index’ – will give the best return. 2 Optimise pages that rank well In Google’s search box, type the phrase you want to optimise for, followed by a 3 space, then ‘site:www.yoururl’ (without the quotations). The first page listed from your site will be the easiest to optimise for that phrase. Don’t waste time on meta keywords No, really – Google completely ignores them. Do incorporate keywords in the meta description tag, though. That’s the description of the page that search engines will show their users. Improving it won’t increase your rankings, but it will increase click-throughs to your site. 4 Develop a link-building strategy The more links you have from good quality, well-ranking and relevant sites, the higher you will rank – and the more visitors you will get from other sites, too. If possible, get text links containing relevant keywords, rather than just a URL link. Contribute to forums and discussion groups, including a text link in your signature. Canvas reciprocal links from complementary websites. 5 Socialise Many crafts have a distinct social element to them, which you can leverage for your business. Use Facebook and Twitter to push out hints and tips and news of latest products. Network on and offline with relevant communities and special interest groups. Consider giving discounts and special offers to members of the most influential ones. 6 Use marketplaces intelligently Marketplaces like eBay and Amazon are popular, but margins are low. Don’t make them the cornerstone of your business. Use them for offloading overstocked and end of line items, and to attract new customers and drive them to your main site. 7 Merchandise for profit Use ‘3 for 2’ type offers, related product links and ‘also bought’ functionality to increase the value of each sale. Email regular customers with exclusive offers to keep them coming back. Include useful information and tips, to keep unsubscribers to a minimum. 8 Learn from your competitors Watch what your competitors are doing. If they run a banner ad for a few weeks and then drop it, it probably didn’t work – so don’t waste your money copying. Anything they persist with is probably working, and worth trying out. Find out where they get their links from by typing ‘link:www.theirurl’ into Yahoo! 9 Measure and adapt Use a web analytics package such as Google Analytics (which is very powerful, and free) to measure results. Scale up what works, dump what doesn’t. 10 Hopefully some of these pointers will work for you. If you would like to read over 300 tips on running an ecommerce website, then download the free e-book, Selling Successfully Online from www.actinic.co.uk/top-tips. C Further information Bruce Townsend has managed Actinic’s SEO since 2003 and lifted the company’s website into the top three in Google for 80 percent of the most popular relevant phrases - the only commercial site to achieve such rankings in the area of ecommerce. He writes regularly on marketing and SEO issues for the small business press and has ten years’ experience helping SMEs and web designers develop and deploy online stores. www.actinic.co.uk. craftfocus 85 Your Professional Designer & Manufacturer of Craft DIY Heating Tools & Appliances! ♥ Rhinestone Hotfix Applicator ♥ Mini Craft Iron ♥ Ribbon Iron ♥ Embossing Heating Guns ♥ Glue Guns ♥ 100% Patented Creative Products! ♥ ♥ ♥ Contact: Tel: 0086-592-5425497 info@hotfixworks.com www.hotfixapplicators.com craft tools tools of the trade Any craft project is only as good as the tools used to make it. Becky Williams steps into the world of craft tools In order to do any craft, there are some basic tools that crafters simply cannot do without – for sewing, it’s a needle or sewing machine; for papercrafting, it’s a pair of scissors; for knitters and crocheters, it’s needles and hooks. These basic tools are essential for forming fabric, paper or yarn into creative projects and they’re a must-buy for new crafters. Once crafters have developed their basic tool kit, they naturally start looking for extra tools that will make their crafting easier, quicker or more creative. Sewers might upgrade their kit with a rotary cutter, mini iron and bobbin winder. Papercrafters might build up their stash with punches, embossing tools and die cutters. Knitters and crocheters might invest in a skein winder, doubleended needles or hooks and a magnifier. The most successful retailers tend to offer a variety of tools for a variety of skill levels, from starter kits to specialist equipment. Here are just a few of our favourite tools… Prym and proper Compact and well thought-out, Prym’s new Needle Depot has won a ‘Red Dot’ design award, from one of the most renowned international product competitions. This is a seal of approval for high design quality by a panel of highly respected experts. The Needle Depot combines all the advantages of conventional pincushions with further key features. Barely larger than a lipstick, it works in a similar sort of way, twisting to reveal the entire needle collection like a bouquet – open, twist up and select. The case has a velvety coating, and the click cap keeps the needles secure when not in use, so the Needle Depot can be taken anywhere without revealing its sharp interior. There’s also an integrated magnet that keeps the needle tips safely in place (even if the handy little helper should take a tumble) and the magnet helps to tidy up by attracting scattered needles and pins. Another fresh-faced Prym product is the Knitting Loom, which enables crafters to create socks without needles. The loom builds on the idea of the four-pegged French knitting looms that children often play with. Instead of four, the Prym loom has 28, 32 or 36 pegs to be looped, depending on the required size of the sock. The technique is as simple as lifting the bottom loop over the loosely carried yarn and over the appropriate peg, towards the inside. A sock-shaped tube grows round by round and the heel, leg and toe are produced just as easily – even totally inexperienced knitters can quickly produce socks to be proud of. Available in three sizes (S, M and L), the supplied instructions explain step-by-step how it’s done and there’s even a variety of borders and cuff models to choose from. The potential of the loom extends beyond socks though, to leg warmers, wristlets, mobile phone covers, and much more. To find out more about Prym, visit www.prym.com. To stock Prym products, contact T: +44 (0) 1484 690 802/804/805, E: [email protected] or visit the webiste www.coatscrafts.co.uk. Organising skeins ‘Making life easier’ is the phrase often associated with DMC’s Gold Concept range and the ‘stitch bow’ is the key tool in the range, which makes storing skeins of DMC stranded cotton easier and faster. The bow is as long as a skein and using one involves simply sliding the skein onto each end of the ‘stitch-bow’. The thread is then immediately available for use, without having to apply the ‘pull thread’ method and without having to re-wind onto a bobbin or card. Each bow also features an extra ‘arm’ for the skein’s label, making colour reference easy. As well as the bows, there’s also a range of Gold Concept accessories, including transparent file inserts to store the stitch bows, DMC travel bags to store the bows and projects when travelling and a Gold Concept ring binder to keep threads organised ready for stitching. For more information on the DMC Gold Concept range contact: DMC Creative World, T: +44 (0) 116 275 4000, E: [email protected] or visit www.dmccreative.co.uk. craftfocus 87 tools of the trade The future of creativity Step into a new area of creativity with the Hot-Fix Crystal Applicator Wand from Donwei. This clever tool makes it easy for crafters to add a threedimensional aspect to their makes, from sewing projects to papercrafts to home decorations. Hot-Fix crystals and pearls can be applied to almost any surface (fabric, ceramics, ironwork, wood, leather and more) and the technique is ideal for decorating dresses, veils, headpieces, gloves, shoes and purses. The wand itself is easy to use, with a comfortable grip and a support stand, as well as interchangeable tips. The wand heats up in just two minutes and fixes crystals in place in less than 30 seconds. There are two possible ways to apply the crystals, pick up a crystal at the wand tip, leave it there for 5-15 seconds until the glue starts to melt, then press down the crystal on the surface and remove the wand. Or place the crystal where it needs to be fixed, press the wand over the crystal for 10-25 seconds until the glue melts and the crystal is fixed. To find out more, contact Meg Cheng at Donwei Machinery Ind. Co. Ltd: T: +88 6-4-24071662, E: [email protected] or [email protected], or visit www.donwei.com.tw. Stylishly practical Craft tools are always practical items, but that doesn’t mean they can’t also be stylish – that’s why we love Fiskars’ new Inspiration scissors, which look as good as they cut! The ergonomic handles of Fiskars’ scissors have been given a style makeover using patterns created by Finnish designers, which draw on nature for their inspiration. Building on the success of Fiskars’ familiar orange-handled scissors (which are the world’s most recognised and highestselling scissors), the new Inspirations range is made in Finland to the same high standard and with the same cutting quality as all Fiskars scissors.There are three new handle designs: Gloria, which was inspired by a beautiful wild garden; Bloom, which is bold and bright, yet feminine and romantic and Seaflower, which combines the land and sea to depict the endless forms that both plants and nature create. There are four scissors available in each design: General Purpose (RRP £13.49), Multipurpose (RRP £12.49), Manicure (RRP £12.49) and Needlework (RRP £11.49). Scissors are a must-have tool for all crafters, but these models will be particularly popular with sewers, quilters, papercrafters, cross stitchers and knitters. Lucy Hose, marketing manager of Fiskars UK says: “We wanted to make individual scissors for consumers who value high quality and want something just a little bit different. It was important for us to bring something new to the scissor market and we’ve particularly focused on the designs. We expect these to be popular with individuals treating themselves and the gift market.” As well as scissors, Fiskars also produce many other craft tools, including a great value Sewing Multitool 12in1 (RRP £14.99), which is an essential buy for new sewing enthusiasts or sewers on the move. For further information on the Fiskars Inspirations range or to contact a representative T: +44 (0) 115 927 7335 or visit www.fiskars.com. For Fiskars craft tools, contact one of these UK wholesalers: Kathy Walsh, Personal Impressions, T: +44 (0) 1787 375 241, E: [email protected]; Stuart Bestwick, Craftime Ltd, T: +44 (0) 1623 722 828, E: [email protected]; Peter Smith, Crafts Too Ltd, T: (0) 1252 330 024, E: [email protected]. Lighting up sewing Daylight has introduced a new addition to their extensive range of specialised lighting options that are specifically designed for creative crafters. The elegant Slimline Table Lamp (product #D32107/ £99.99 RRP) has been designed especially for sewing machinists, with an ergonomic design that means it fits with any machine and it clips onto desks so it’s also good for needlework. This innovative lamp boasts a low-heat, shadow-free, ‘full-spectrum’ light that is energy efficient while also enabling perfect colour matching. The lamp is suitable for use with all sewing machines because of its extended design, which is enhanced by the metal table clamp that allows users to adjust it exactly to the desired position. Daylight has already received positive feedback from sewers for this great lamp, with a particular focus on the benefits of the flicker-free light revolution, which provides a pure, soothing light that’s ideal for relaxing the eyes. To check out Daylight’s™ full range of products or for more details, T: +44 (0) 20 8964 1200 or visit www.daylightcompany.com 88 craftfocus Wholesale Suppliers of Funky Fleece and Fur Fabrics Premium Quality Print 15m or 35/45m rolls & Plain Polar Fleece Suitable for Fabric Retailers Neon Fleece Print & Plain Micro Fleece Mid-Weight Fleece Print & Plain ‘Cuddle Fleece’ Lambskin & Creased Fur & Manufacturers Fabric Reference Book & Samples available Custom Design Service available Tel: +44 (0) 1745 562 120 Email: [email protected] Buy Online: www.its-sales.co.uk craft tools Digital sewing Husqvarna Viking offer a range of sewing machines, to suit all skill levels, including the Emerald 183 and 203. These models make the ideal first step up to computerised sewing machines, for intermediate and advanced sewers. Stitch selection is made at the touch of a button and can even be adjusted to the user’s preferences, then programmed and saved. The 183 model has 83 different stitches to choose from, while the 203 has 103 stitches. On both machines, the display also recommends which foot to use with the stitch chosen. The machines have a built-in needle threader and come with a range of accessories and 10 useful snap-on presser feet, all stored in the accessory box in the free arm. The 203 model also includes a large extension table that’s ideal for quilting. To find out more about stocking Husqvarna Viking sewing machines, contact David Kiddy, Husqvarna Viking UK & Ireland Sales Manager, T: +44 (0) 1527 519480 or visit www.husqvarnaviking.com. Simplicity in sewing Paper pattern specialists Simplicity Creative Group have recently launched some new machines to help with sewing, including a rotary cutter, a side winder and a bias tape maker. The perfect tool to cut quickly, accurately and easily, the Simplicity Rotary Cutter (RRP £79.99) is the new must-have item for sewers, quilters, scrapbookers, cardmakers and anybody who wants to cut paper, card, fabric, felt, fleece, vinyl and more! The machine is operated via a foot pedal so that hands are free to guide the material and it comes with an adjustable cutting guide, from 1cm to 7cm. The circular blades cut through pressure so they do not become blunt, which means they last longer and don’t pose any danger to fingers. Straight and pinking discs are included, plus there’s a range of additional blades available, each with a different decorative cutting effect, which will add a whole new creative edge to cutting. Simplicity completely understands the needs of sewing and quilting enthusiasts, and their next new gadget will make bobbin winding a doddle! The Sidewinder Portable Bobbin Winder (RRP £19.99) eliminates the tricky and time-consuming process of unthreading and re-threading the sewing machine every time the bobbin is empty. With the compact, portable, batteryoperated Sidewinder, bobbins can be wound independently from a sewing machine and there’s even an automatic shut-off when the bobbin is full. There’s also a Deluxe Other useful contacts Sidewinder (RRP £79.99) that includes various other features and is mains powered. Fabric-lovers will also love Simplicity’s new Bias Tape Maker (RRP £89.99), which enables anyone to make their own customised bias and quilt binding tapes - all at the touch of a button! This tool is a musthave for sewers, quilters, dressmakers and other fabric crafters who want to make bias tapes that perfectly finish their garments or other crafting projects. The Bias Tape Maker uses a covered heating plate to fix the bias folds in place and it can be used with cotton, silk, lightweight wool, lightweight home décor fabrics and much more. The maker folds up neatly into a compact box and comes with a one-inch, single-fold bias tip - a range of additional tips are available for a wider selection of bias widths and quilt binding. For more information on Simplicity’s machines, contact: T: +44 (0) 161 480 8734, E: [email protected]. The Craft Warehouse T: +44 (0) 1252 330 024 E: [email protected] www.crafts-too.com Domo Appliances T: 00 86 592 542 5497 (China) E: info@hotfixworks.com or [email protected] www.delongroup.com Dremel T: +44 (0)844 736 0107 E: [email protected] www.dremel.com EQS T: +44 (0) 116 271 0033 E: [email protected] www.eqsuk.com Groves T: +44 (0) 1844 258 100 E: [email protected] www.groves-banks.com Hantex T: +44 (0) 1754 820 800 E: [email protected] www.hantex.co.uk Olfa Corp T: 00 81 669 728 104 (Japan) E: [email protected] or [email protected] www.olfa.com craftfocus 91 paper patterns plus Simplicity Limited is one of the oldest and most well known international paper pattern brands. Wendy Gardiner talked to Jeremy Taylor about how the company has evolved When was the Simplicity brand started? Joseph M. Shapiro founded the Simplicity Pattern company in 1927 with his son James J. Shapiro, by introducing patterns at a remarkable price of 15c (normal price was $2). Five years later the British subsidiary was opened and by 1938, Simplicity was publishing four catalogues, and three different brands of patterns, Simplicity, Pictorial Revue and Dubarry (a house brand for Woolworths). In 1945 a further development simplified patterns, providing construction notes etc, effectively cutting sewing time by one third! When did Simplicity become a worldwide brand? Japan and New Zealand began printing patterns in 1961 and by ’62 Simplicity patterns were being produced in five different languages. By now the Simplicity Pattern Magazine had been redesigned and a teenage fashion magazine ‘Modern Miss’ was proving to be very popular. Television was becoming more and more accessible to the average family, and in 1965 Simplicity’s first national television advertising took place followed by spots on topical theme shows such as The Generation Game. Home sewing took on a different perspective in 1967, when pattern magazines were introduced, and people were able to choose the designs they liked from the comfort of their own home. With the advent of the ‘midi’ look and the hot pants trend, home sewing increased, particularly in the teenage age group, where 92 craftfocus The extensive range of patterns includes home décor patterns (Simplicity 8898) studies showed 90 percent of teenagers were making their own clothes. When was the New Look brand introduced? In 1986 the Maudella range, known as the English Pattern Co, was purchased by Simplicity Inc and renamed New Look, making it the third range for Simplicity patterns (they had already introduced the ‘Style’ range, designed and produced in the UK which was subsequently incorporated into the Simplicity brand). What particular milestone stands out in Simplicity’s history? In 1988 the 60th anniversary for Simplicity was celebrated with special promotions including a 1920s pattern, which became a best seller. A special feature giving a free waistcoat pattern in ‘Good Housekeeping’ received a phenomenal 53,000 responses – it became that year’s best selling item. Which just goes to show that ‘vintage and retro’ are not new trends! How can customers choose and buy patterns now? We produce full colour catalogues for each of the brands and these are updated regularly throughout the year as we add new designs (eight times annually in Simplicity and four Simplicity Limited also distribute Burda patterns in the UK times a year in New Look). At the same time, other designs are discontinued so that retailers can hold a sensible amount of stock. Our smaller size catalogues have proved very popular with retailers and consumers as they are easier to use and consumers can buy their own copy to have at home. Do you have a website? We have an international site as well as a UK site on which consumers can browse patterns, find downloadable projects, news of new products, helpful techniques, as well as articles and measurement charts all aimed at making sewing with patterns easy. focus on... “Simplicity is much more than a paper pattern company now. We have ranges of trimmings, craft products and machines that help sewists craft more easily.” When were the collections of trimmings added to the Simplicity ranges? In June 1998, Simplicity Patterns Plc merged with the Conso International Corporation, the world market leader in the sale of Home Dec Trimmings. Together the two companies offer all the patterns and trimmings needed for soft furnishing. In 1999, the UK arm of Conso, British Trimmings, launched Simplicity Fashion Trims. This range has continued to grow and is offered to retailers alongside patterns. Simplicity has about 800 designs in the range at any one time (Simplicity 2220 by Suede Says…) What sort of patterns are now in the range? As well as dressmaking patterns for all the family, the Simplicity range includes retro designs and historical costumes, providing customers with a choice of period clothing from each decade of the 20th century. The response has led to a uniquely comprehensive selection of costume patterns that is constantly updated. Retro patterns were introduced in 2000 and still remain best sellers (Simplicity 3833) Do you work closely with fabric companies? Early in 2000, Simplicity Inc invested $1.2 million in new ‘mapping’ technology. This enables us to re-fabric existing classic patterns, showing them in the latest fabrics and colours. It encouraged an increase in on-going partnerships with international fabric manufacturers to ensure the fabrics featured in the catalogues are those available in the shops. There are over 800 designs in the Simplicity line. What are the latest additions to the Simplicity portfolio? The American arm of the Simplicity Creative Group has a huge range of haberdashery, notions, quilting and knitting items and two years ago we carefully selected a range of items to offer within the UK and Europe. There is now a large range of fashion and craft trims, quilting and knitting tools as well as a large range of appliqués which include licensed Disney items. Earlier this year we also introduced a range of machines – again to provide our customers (and consumers) with everything they need to sew successfully. We launched a rotary cutter, which can cut strips of fabric, card and paper to different widths ranging from ¼” to 2 ¼” and bias tape maker which automatically turns strips of fabric into folded bias tape. Another useful aid is the sidewinder, a standalone bobbin winder that means you don’t have to stop sewing and unthread your sewing machine to wind a new bobbin. All three have been very well received both by our retail customers and via the audience of TV shows on Create and Craft. What are the future plans for Simplicity? The next few years will be incredibly exciting for Simplicity as we aim to significantly grow our paper pattern market share within Europe through a strategic alliance with Burda. We also plan to consolidate our position as the leading company in the UK. We are working hard to increase our presence within the craft sector by growing our product ranges and our customer base. The range of craft machines launched earlier this year will be the spearhead for this strategy creating consumer demand for the Simplicity brand and creating awareness outside of our traditional paper pattern business. There is an ongoing investment in research and development which will lead to a launch programme of new and exciting machines in the years to come. C Further information Simplicity Creative Group T: +44 (0)161 480 8734 E: [email protected] W: www.simplicity.com, www.simplicitynewlook.com craftfocus 93 will we be banking on the saints? Alan Monahan speaks to retailers about Government proposals to move the May Day bank holiday Government plans are afoot to try to ‘lengthen the tourist season’ by moving the May Day bank holiday. Under the proposals, the holiday could be moved to St George’s Day on 23rd April in England and St David’s Day on 1st March in Wales. Alternatively a move to an October holiday in England and Wales could be either a Britain day or a national day to mark military victories such as the Battle of Trafalgar in 1805. Decisions about bank holidays are devolved in other parts of the UK. The Government’s aim is to boost business and lengthen the UK tourist season. However, the idea has met with mixed response and trade unions fear it would disrupt firms and staff. Cathie Broster, who owns the Chestnut Pavilion in Cheshire, believes moving the May Day bank holiday to St George’s Day wouldn’t do the industry any good saying it would “bump into Easter. “After several years of trying to open on bank holidays I gave it up as a very bad job because there is never a soul around in Tarporley. So now I lose a day’s revenue. I don’t like two bank holidays in May, but I can grit my teeth and cope if they are spread out, so I would be delighted if it moved to October,” she said. Consultation is beginning on the proposals, but changes are not expected for two years. If October is disregarded in favour of the saints, 94 craftfocus it is unclear whether the holiday would be moved to the actual date of the saint’s day – regardless of where it fell in the week – or to the nearest Monday. “Losing Monday revenue is one thing, but losing Friday revenue is another,” said Cathie. “At the moment we are far busier on a Friday than we are on a Monday, so we would have to seriously think about whether we were going to open or not.” She dismissed tourism minister John Penrose’s comments that the move was to encourage more Britons to holiday at home and lengthen the tourist season. “I can’t imagine that if they have a bank holiday in October it’s going to extend anything because it’s half term around the time of Trafalgar Day, so everybody here goes away anyway. It’s dependent on the weather. He’s missed the whole point!” Steve Dalley runs the Eastleigh Sewing Centre in Eastleigh, Hampshire. It is not a tourist area so he doesn’t benefit from extra trade during bank holidays. In fact, he finds the bank holidays in April and May have a negative impact on business because people tend to take holidays over that period. “It is doubly difficult when bank holidays are close together as customers then use the bank holidays as free days to reduce the amount of leave they use but increase the time away from the local area” said Steve. “Spreading the bank holidays over the year will reduce the effect and impact of lost revenue during the spring months. Businesses should be better able to handle small dips in trade than losing a significant amount over two or three weeks of customers being on holidays. I vote we move May Day to October Day,” he added. The early May bank holiday is “a good day for business” for Tina Botterill, who owns Cool! Cards and Gifts at Oswaldtwistle Mills and Park Mill in Helmshore, Lancashire. “Leave the May Day holiday as it is but have St George’s Day as an extra bank holiday,” she said. “Anything that encourages people to shop is to be applauded. Why not special May Day festivals and street parties in every town? It is then up to each individual retailer to make the most of it,” she said. “People are coming into the shop and telling me about street parties that were organised for the royal wedding. I sold souvenir coasters for a couple of months before the event and it was good business. If we dig deep enough we can always find something to celebrate. I would like something special between Spring Bank Holiday and September before we dive into Christmas. “And I would love St George’s Day to be celebrated. There is always St George merchandise available and if more was made of the occasion it would be an extra retail opportunity. As it is, I have mugs, flags and cards.” As for moving the early May bank business advice holiday to October, she said: “I don’t think much would be achieved. We are well into Christmas sales then and half term falls around that time anyway.” Close to Hampton Court, Issy Saulet of Creative Quilting opens on bank holidays anyway, because the palace is a tourist attraction. She said “It doesn’t matter when the bank holiday is really. Being so close to Hampton Court Palace we usually open anyway as the day off tends to bring lots of visitors to this important landmark. I am lucky to have very flexible members of staff who are happy to keep the shop open.” Christine Morgan, owner of gifts and greeting cards shop Occasions in Porth, Glamorgan, said: “We have Easter and then the May bank holidays all together – and then after the August bank holiday there is nothing until Christmas. Although we don’t open on bank holidays at the moment – because there are no big shops here – we probably would if there was a national day in October and it didn’t fall on a fixed day.” Back in quintessentially English Stratford upon Avon, the owner of the Montpellier Gallery, Peter Burridge, commented: “Just saying that we need a better time for retail doesn’t necessarily cut it for me. Keep things as they are but enhance the traditional elements. Retail will spin off from that. I think it would do more for tourism if you got back to the basics and had maypole dancing or a May Day parade to get people into the towns. In Stratford we have festivals all the time, but that doesn’t necessarily bring people into the centre. “If I was from overseas I would be fascinated to come and see these traditions and it would bring a new dimension to a holiday or experience. Just to go to the shops because it’s St George’s Day – so what? You’ve got to have something behind a retail strategy, rather than just moving the date.” Henri Davis, who buys stationery and greeting cards for The National Trust’s 200 retail outlets in England, Wales and Northern Ireland, said: “I think that any link to improving tourism as a motive for the change is tenuous.” She added: “If the weather is reasonable or good, then all bank holiday weekends are very strong trading periods for us as people will often go out for the day or away for the weekend and include a National Trust visit in their plans.” And were the Government to move the early May holiday to the saints days? “We would be open anyway but a midweek date would probably not benefit us as much as a bank holiday Monday does at any time of the year – a long weekend puts people in holiday mode, which works well for us at National Trust properties. “Moving it to October would be preferable, the key for us is that it is always attached to a weekend,” she said. Although Brian Wiseman, owner of Present Company in Burgess Hill, West Sussex, also stays closed, he says there is “a widespread feeling that the domestic tourist industry could do with extending the season”. However, he likened the cluster of bank holidays around the spring period to waiting for a number 37 bus: “You wait for hours and then three come along together. So it would make more sense to have something in the autumn. “I suppose the Government would be looking for it to coincide with half term holiday but here we have noticed that increasingly people go away then. It does seem to me that patterns are changing but it will make very little difference to us. We are located in a traditional high street area - tourism isn’t really a factor at all.” Karen Ebers doesn’t open her gift shop, Something Special, on the early May bank holiday – but if it was switched to 23rd April she might think again: “I can see that it should be a national holiday, but it would be on a different day each year, which would be messy. Losing a day’s trading is never good. The alternative would be to move it later in the year.” On being asked if she thought it would lengthen the tourist season she said: “That’s probably started already with Easter. You have National Trust properties gearing up from the end of March and beginning of April, so I don’t think that can be used as an argument. I’m not sure that changing the holiday will attract more foreign shoppers.” C craftfocus 95 embossing - all raised up Embossing is a method of creating a raised image on a project. It adds another dimension explains the WOW team from www.wowembossingpowder.com Step by step to embossing Embossing is achieved using a special powder which is melted onto the image to achieve a raised finish. This image must be created with a wet ink and this is normally done with a rubber stamp or an embossing pen. The ink must stay sticky (or wet) so that the powder will adhere to it. Embossing powder is sprinkled across the entire area to be raised and then the sheet is lifted and tapped to remove the excess powder by letting it fall back into the container. Now only the image is coated with powder. The powder is heated with a heat gun and care is taken to apply an even heat to the whole area. This is best done from underneath the substrate (if it is thin enough to allow the heat to conduct through to the powder). The powder will melt and leave a raised finish. 96 craftfocus Which powder to use In order to optimise the finish the correct grade should be used depending on the area and line thickness to be embossed. Regular has been formulated to work on most designs as it contains a spread of granule sizes. Thin lines and fine detail require the super fine powders while large areas and bold stamps need the ultra high powder. There are many different powders. The most popular powder and one that every crafter should have in their armoury is clear gloss. This is available in three granule sizes; regular, super fine and ultra high. When used this powder allows the ink colour to come through and create a raised version of it. There is a basic range of primary colours which is a great starting point for novice embossers. The opaque primary colours have a much stronger depth to them. Metallics produce a rich sheen and reflect the light when melted. Pearlescents produce a coloured lustre which can be enhanced and changed by stamping a darker colour. Pastels are beautifully subtle shades whilst the Metalline range has a strong pearl radiance. Subtle rustic effects are the domain of the earthtone powders but if you are in a party mood you may need the bright, loud and vibrant fluorescent range. And it doesn’t stop there; there is a glow-in-thedark powder, an array of opaque whites and special puff powders which rise when heated. They are made in a different way and have a soft feel to them. There is also a current trend for popular embossing glitters which dazzle and sparkle. These powders actually contain glitters so they melt, sparkle and always create that WOW! effect. “Designers are constantly coming up with extremely innovative uses for the powders.” When to emboss Embossing enhances any craft project and can be used on most substrates. It is found on a high percentage of the greetings cards sold on the high street and so it has become widely used within the papercraft industry. However over the last year or two we have also seen some very impressive results on other materials. Heat resistant acetate decorated with embossing powder makes a fantastic overlay. Metals, wood and glass have been embossed to great effect decorating picture frames, mirrors and carvings. MDF is a great substrate. Large letters and designs that have been cut out can be embossed with multiple colours and finishes. Albums and scrapbooks are embossing available made from MDF along with tissue box holders, pen holders and all manner of general shapes which look fantastic when decorated with embossing powder. Canvas and other fabrics have also been jazzed up with these products but the embosser needs to be careful not to melt or damage the fabric with the heat gun. Each powder has a slightly different melt point and therefore some powders require more heat than others. The wrong temperature can have an adverse effect on fabrics. Rubber stamps and embossing Ultra thick powders can be used to ‘deboss’ with a rubber stamp. By applying a large amount of powder to an area and heating it thoroughly a rubber stamp can be pushed into the molten powder. When it is cool and dry the stamp can be pulled out leaving a debossed image. Embossing powders can be used in many different ways as long as they have something wet to adhere to. In the craft industry it is recommended that an embossing pad or pen is used, but the powders will adhere to any pigment inks. Embossing powder can also be used in a melting pot and poured into moulds to make solid objects such as jewellery or beads. Designers are constantly coming up with extremely innovative uses for the powders so watch this space for new techniques or go out and experiment for yourself! C Further information Wow Embossing Powder, T: +44 (0)870 777 8781, E: [email protected], www.wowembossingpowder.com Other useful contacts Crafters Companion, T: +44 (0)1388 663 251, E: [email protected], www.crafterscompanion.co.uk Craftstyle Products, T: +44 (0)1924 411 564, E: [email protected], www.craftstyle-products.co.uk craftfocus 97 staff motivation Last month Nick Waller shared tips on evaluating sales staff effectiveness, this month he looks at motivating staff – what works, what doesn’t and why Day in and day out, retail business owners and managers face the challenge of how to make their staff productive; how to keep them motivated. Not an easy task by any means. You know what a difference a motivated employee can make on your sales floor - an employee who is willing to do whatever it takes to do what is best for the store while satisfying the customer. The reason it’s so difficult to motivate someone is because you really can’t motivate a person. People motivate themselves. Motivation really refers to the behaviours that people choose for themselves. If someone makes a decision that they are going to perform better, there is good reason to believe they will. However, even though you may not be able to ‘directly’ motivate someone, you can create an environment that stimulates employees to motivate themselves and reinforces the desired behaviours with rewards. “In order to be motivated to complete a task the employee must see some value in it” How to motivate People are motivated when there is an inner urge that prompts them to act with a sense of purpose. You, as a business owner or manager, must provide the incentive, stimulus, or sense of purpose so they will motivate themselves. How many times have you asked someone to complete a tedious task only to be disappointed at the result? It either took ten times longer to do than necessary, wasn’t completed to your satisfaction, or 98 craftfocus worse yet, didn’t get done at all (until you did it). It just seems as though you can never get 100 percent out of your staff. As a business owner or manager you have to find a way to make the task that needs to be completed one that the employee wants to do and will motivate themselves to get it done. After all, you can’t do all the selling, stocking, cleaning, paperwork, etc all by yourself. You have to depend on the abilities of each person on the sales floor to help you reach your own goals for the store. You have a ‘game’ to play and you have to set up a ‘game’ that your staff will want to play. There are many factors that can have an impact on the behaviours employees choose for themselves. It is extremely important that you keep in mind that what motivates one person does not necessarily motivate another. What one person sees as a reward may be seen by another as a negative consequence. For example, one person may view changing a window display as a chore while another sees it as an opportunity to use their talents in that area. In order to be motivated to complete a task the employee must see some value in it. You need to establish the value in virtually every task and chore that needs to be completed in your store. Your staff need to see the value of keeping the store clean before they will be motivated to do the cleaning. The fact that a clean store attracts customers, making it more inviting to buy so that each person can sell more makes it worth doing. Additionally, they must be reasonably confident that they are capable of completing the task. Let’s go back to the window display that needs to be changed. If you assign the task to someone who does not feel confident in their ability to complete the task, they will not be motivated to do it for fear of failure. Until they learn how to change the window display or they succeed at doing it, either in your eyes or their own, they will not want to complete the task. There must also be some type of reward. We can make a general statement and say that people work primarily for rewards that they perceive as valuable, but, just as one person is motivated to do one task and another is not, different rewards motivate different people. A common mistake is to think that money is the sole reward people work for. This is simply not true; money is only one type of reward. Rewards can come in many different forms, such as a financial bonus, a promotion, a sense of importance, the esteem of others, a feeling of security or just being the best. It is your job to find out what rewards are valuable to each individual. How well do you think you know your staff? Which of the following do you think each member would select as a reward for winning a sales contest? 1. 100 lottery tickets 2. £100 in cash 3. Paid time off (worth approx. £100) One is a risk, one is a guarantee, and one relates to time that leads us to the point: it is always dangerous to assume that you know what motivates others. You will always be better off inquiring directly about which rewards those employees desire to motivate themselves; their choices may surprise you. Avoiding negative performance Just as there are factors that can help employees to motivate themselves, there are factors that can have a negative impact on their performance. Suppose you assign a task to a staff member whom you know can do the job and likes doing it, yet they let you down. You feel the work is valuable to the employee business advice and they are confident in doing it, yet you still observe poor performance. At this point you may need to look at the following factors surrounding the job to gain more insight into this situation: The environment. The actual physical working conditions can affect an employee’s performance. Many of you may recall the characters of Felix and Oscar from the 70s US television show “The Odd Couple”. Felix was a neatness fanatic while Oscar was an absolute slob. Felix was constantly nagging Oscar because he simply could not tolerate any sort of disorder. Oscar, on the other hand, was indifferent; he could live with disorder just as easily as he could live with order. A person like Oscar could adapt to working in any kind of environment. Now, someone like Felix would quickly lose interest and their level of motivation in a disorganised environment. for eight hours a day. Someone who has been on their feet all day may not be very motivated to check in the shipment that just arrived or complete the inventory counts. The people. The people an employee has to work with may also be an influence. An overly demanding boss who never rewards good performance may make the work undesirable. People need to know that they are doing well and are being recognised for doing well. It’s a basic need we all have. Personal circumstances. Every Tuesday night for the past five years one of your employees has been in a bowling league. You decide to schedule that employee to work Tuesday evenings. How motivated do you think this individual is going to be? If going bowling is important to that employee, they may very well decide to find a job where they don’t have to work on Tuesday nights. This philosophy holds true when an employee asks for time off. They are asking because they have something that they need to or want to do that takes precedence over work at the time. Denying the employee the time off won’t do either one of you any good. You’ll have a warm body who would rather be someplace else. To influence a person’s behaviours, you can build more value into a job, you can help the employee become more self-confident or you can adjust the conditions under which the work will be done. Many times you, as a manager, have some control over these factors that may or may not encourage an employee to do something that they don’t like doing. Bottom line: set up a game or a goal that they want to achieve and watch them do all sorts of things they may have not done in the past! C Physical hardship. When you really think about it, retail is physically demanding work. Even if your staff never have to lift one finger to put away stock, they are still on their feet Further information Nick Waller, Owner of Driving Performance Ltd, specialists in improving sales and service performance. Nick can be contacted on T: +44 (0) 1892 524 824 or +44 (0)7811 251 367, E: [email protected], www.driving-performance.co.uk. craftfocus 99 If you’ve enjoyed reading Craft Focus magazine, why not log onto our website at www.craftfocus.com? Containing up-to-theminute news, events and special offers, the site is updated regularly with information to help you advance your business. Special Features • Featured Articles Read our regularly updated spotlighted features whenever you wish, covering e-commerce, visual merchandising, trade show previews and much, much more. • Back Issues Archive If you’re looking for information on a particular subject regarding your business, take a look at our back issues archive. All magazines will be sent out free of charge to qualified registered readers. • Media Pack Download our comprehensive online media pack for a features list, advertising rates and specifications. Find a Supplier The latest feature on www.craftfocus.com, the supplier directory, allows you to contact advertisers in the magazine for more information about their products or services. Simple to use and available world-wide 24 hours a day, the supplier directory is a reader reply service for the 21st century. If you would like to find out more, log onto www.craftfocus.com 100 craftfocus word on the web - a basic guide to website terminology part 2 This month Bob Scott of Loud-n-Clear.com looks at some of the technical terms for the building blocks of a website and what you need to know to ensure a successful site HTML Hyper Text Markup Language is the basic building block for web pages allowing the web designer (or the software package they use) to specify what goes where on a web page. It’s the main language used to make websites, along with CSS (see below). CSS Cascading Style Sheets are used to describe how the elements of the page should look. So in HTML, the text “A basic guide to website terminology” might be coded as a h1, which is a main heading. This would be done with the line: <h1>A basic guide to website terminology</h1> The CSS might then say that all such headings should be large, bold and in green. This would be done with the line: h1 {fontsize:large;font-weight:bold;color:#00FF00 } XML Extensible Markup Language is a language used to describe data. It simplifies the development of web services such as RSS feeds and various APIs that allow developers to integrate features from other services in their sites. XHTML The eXtensible HyperText Markup Language is an XML extension to HTML – some website developers prefer to use it. RSS Really Simple Syndication provides a mechanism for publishing updated content automatically. Users can subscribe to a website’s (or blog’s) RSS feed and get any new content automatically downloaded. A 102 craftfocus feed can also be integrated into a website so that whenever new content is released it automatically appears on the page. API The Application Programming Interface is the set of rules provided by a software company or website owner, which specifies how other systems can integrate with them. As an example, if you wanted to put some data from Google on your website your developer would refer to the Google API for guidance as to the best way to implement this. Dynamic website As we said in the last article, with dynamic web pages each user sees a page that is generated on the fly as they request it. This means that the content and layout are independent of each other with the content normally being drawn from a database. Database-driven websites require a programming language of some kind to access the data, as basic HTML is not capable of doing that. Database A database is a system for storing, organising and retrieving data. The most commonly used databases for websites are MySQL and Microsoft SQL Server. SQL stands for Structured Query Language. Asp. NET, Coldfusion, Java and PHP are other common programming languages which are used for accessing databases and so developing dynamic websites. The choice between them is largely down to the needs of the particular task, the preferences of the developer and the facilities of the hosting environment. Javascript is a scripting language that runs in the browser to enhance the user interface. It is used for scrolling headlines, form validation, rollover effects amongst many other things. It’s not related to Java, despite the similar name. “Google Analytics provides a whole host of information on who is using your site” Google Analytics This is, according to Google, “the enterpriseclass web analytics solution that gives you rich insights into your website traffic and marketing effectiveness.” In other words, it is a website traffic analysis tool provided, for free, by Google. To set it up you need a snippet of code on your website, which doesn’t affect the look of the site. Google Analytics then keeps track of how many visitors your website receives, what they look at on the site, how long they spend on it, where they came from, what search terms they used to find you and much else besides. You can set it up to email detailed reports to you or you can log in and browse the data. In our third and final guide to website terminology we are going to look at secure ecommerce and online payment systems. C Further information Loud-n-Clear.com runs the Internet Craft Fair and specialises in websites for craft companies Contact details: E; enquiries@loud-n-clear. com, www.loud-n-clear.com. subscribe why not subscribe? Fill in the form below to receive a regular copy of Craft Focus magazine Craft Focus magazine, the leading trade title for the craft industry, is available free of charge to qualified registered readers. Published six times a year, Craft Focus contains news on industry trends, recent product launches and all craft trade events. Simply fill in the form below and post to Craft Focus magazine, KD Media Publishing Ltd, Broseley House, Newlands Drive, Witham, Essex CM8 2UL. Alternatively, photocopy the form and fax to +44 (0)1376 514 555 or register online at www.craftfocus.com. Subscription form Do you work in the craft industry? Yes No Name Job title Company name Address Postcode Telephone Facsimile Email Please tick one or more of the boxes below which best describe your business. Independent art and craft shop Wool shop Art and craft multiple Model shop Department store Toy shop Needlecraft retailer Wholesaler/Cash & Carry Haberdashery Importer Mail order Agent/Rep Other (please specify) Number of Employees 1-5 6-15 16-30 31-50 51-100 101-300 301-1,000 1,001 + Annual Turnover £0 – £25,000 £25,001 – £50,000 £50,001 – £100,000 £100,001 – £250,000 £250,001 – £1,000,000 £1,000,001 – £5,000,000 £5,000,001 – £10,000,000 £10,000,001 – £50,000,000 £50,000,001 + Do you wish to receive a free copy of Craft Focus Magazine? Yes No Signature Date craftfocus 103 next issue… All the latest on creative crafting Focusing on: Delights of needlecrafts – from stumpwork and embroidery to tapestry and crewel Craft kits for adults Art materials news and views • Quality quilting – the continuing rise of this creative craft • All the latest news on knitting • Papercrafts – new products and trends CHA Summer show review – news of hot trends and products to look out for Issue 27 October/November 2011 Editorial deadline: 30th August 2011 Advertising deadline: 16th September 2011 Published on: 3rd October 2011 104 craftfocus Plus all the latest industry, business and crafting news Craft Clubs are multiplying – we look at the trend The best in the business – advice from leading experts in retail, ecommerce and business management out of the chrysalis China Butterfly are a mum (Lynda) and daughter (Sarah) partnership who enjoy all things creative and aim to bring unique high quality crafting supplies to the market What inspired you to start your own business? We both have always really enjoyed being creative and are passionate about sharing our love of craft with as many people as possible. After Sarah completed her degree we decided to open our own shop, which has been a massive adventure and has in turn lead us to selling our own range of craft supplies. When did China Butterfly start? We established our business in 2008 when we opened China Butterfly, our craft shop and pottery painting studio. Alongside all the usual brands we stocked our own range of kits and papercraft designs which proved so popular that we decided to branch out and sell our kits to the trade. We launched our first ranges this February at the trade show and are delighted to say, they were very well received. So exactly what products do you offer? We supply craft kits and card making supplies which we design ourselves and which are produced in the UK. We try to create products which are unique bright and contemporary, that will appeal to a wide range of people. Some of our products include topper sheets, decoupage, backing papers, card making and jewellery kits. Which are your best selling products? Since launching our designs in February all of our products have been well received but the best selling has to be the Treasure Card Kits as they are completely unique and appeal to both card and jewellery makers alike. They have also proved very popular with shops who use them to run treasure card 106 craftfocus workshops. So far the sales of these particular kits have greatly exceeded our expectations. What means do you use to promote your business? We promote our business in various ways. We run ads in magazines etc and use Facebook to keep in touch with customers, but our favourite way of promoting the business has to be the shows. We attend both retail and trade shows and think they are great for meeting our customers and getting feedback on our products. What are your future plans? We plan to bring out lots of new and exciting kits. We have some new designs for the treasure cards in the pipeline and also some ceramic painting kits. We’ll also be launching our new designs in the near future so keep a look out! We are exhibiting at Autumn Fair at the NEC which we are very excited about and will be launching lots of new products there too. C Personally speaking Now for a bit of ‘flesh’ on the bones of Lynda and Sarah Gee Favourite colour: Anything bright and preferably patterned! Favourite fruit: Raspberry Favourite tipple: Cosmo Favourite type of food: Curry X factor or Strictly Come Dancing: Definitely Strictly How do you unwind in the evening: I (Sarah) love to doodle, experimenting in my sketch book is my favourite way to relax Must-read book: I (Sarah) love adventure, anything by Clive Cussler Further information China Butterfly T: + 44 (0)1704 831 709 E: info@chinabutterfly.co.uk W: www.chinabutterfly.co.uk