Integra Memphis Viewpoint 2015 Presentation
Transcription
Integra Memphis Viewpoint 2015 Presentation
Integra Realty Resources Viewpoint 2015 Real Estate Trends & Investment Criteria January 2015 1 2 About IRR About Integra Realty Resources With corporate headquarters in New York City, Integra Realty Resources (IRR) is the largest independent commercial real estate market research, valuation, and counseling firm in North America. Founded in 1999, the firm specializes in real estate appraisals, feasibility and market studies, expert testimony, and related property consulting services. Many of the nation’s largest and most prestigious financial institutions, developers, corporations, law firms, and government agencies are among its clients. For more information, visit www.irr.com or blog.irr.com. IRR offers a full range of valuation-related services including: Property Valuation Real Estate Counseling Specialty Expertise Portfolio Valuation Litigation Support and Expert Witness Services 3 Office Locations and Services Every office supervised by an MAIdesignated SMD with over 25 years, on average, of local market experience Franchise operation with 66 Local Offices 900+ Employees Over 200 MAI-designated Appraisal Institute members – more than any other firm 4 Integra Realty Resources – Local Markets Covered West Tennessee State of Mississippi Eastern Arkansas 5 Selected Clients 6 Significant Real Estate Transactions – Integra Memphis IKEA Land Legacy Industrial Park 35 acres appraisal of largest retail development in Shelby County Phase 1 – Appraisal of newest addition to the expanding DeSoto County industrial submarket Wright Medical Building Appraisal of a 121,059 SF office building in East office submarket Wolf River Medical Arts Facility Phase 3 – Appraisal of a 35,964 SF medical office building in Germantown medical office submarket Malco Crossing Appraisal of 31,000 SF shopping center in DeSoto County retail submarket 7 Significant Real Estate Transactions Westbrook Crossing Whole Foods Market Apartment property of 227 units in Collierville multifamily submarket Appraisal of a build-to-suit for nation’s largest specialty food grocery store in Germantown retail submariket Overton Square Appraisal of redevelopment of leisure/entertainment district with 91,155 SF within Midtown retail submarket Villages of Germantown Tax assessment appeal of senior housing property with 250 units Clean Line Energy Project Right-of-way project for electrical transmission lines connecting Memphis to Oklahoma 8 Shelby County Improved Property Transactions (Sales prices greater than $2.0 million) 70 60 62 50 42 50 2012 2013 40 2014 30 20 10 0 2012 / 2013 / 2014 Market vitality gauged by the number of transactions Several portfolio transactions for industrial properties Apartment properties continue to attract investors Overall, fewer large transactions occurred 9 Shelby County Capitalization Rate Analysis for Investment Properties (Sales prices greater than $2.0 million) 10.0% 8.0% 6.0% 10.5% 8.4% 6.6% 7.5% 7.7% 7.3% 8.1% 8.4% 8.8% 8.7% 6.8% 7.6% 4.0% 2.0% 0.0% 2012 Office 2013 Multifamily Retail 2014 Industrial Cap rates decreased/increased in many sectors The industrial portfolio deals in 2012 pushed capitalization rates downward Local multifamily trends are consistent with national trends Lack of stabilized investment grade office and larger-sized retail properties pushed local capitalization rates upward 10 S&P/Case Shiller Price Index v. Shelby County Home Prices Shelby County – up 5.00% for 2014 S&P/Case Shiller Index – up 5.05% for 2014 11 National Real Estate – Brandon Nunnink 12 2014 National Real Estate Review Commercial Real Estate remained an en vogue asset CRE sector continues to attract capital in an otherwise low-yield interest environment, driven by improved property fundamentals Investment returns for the NAREIT index outpaced all other major equity indices in 2014 Real Estate Performance Versus the Market 13 National Real Estate Capital Sourcing Real Estate Capital Source Comparisons CMBS issuances up in 2014, but the industry did not increase market share of overall CRE financing space Despite the governmental agencies’ relative loss of market share, they still dominated in financing multifamily in 2014 With rising interest rates, IRR predicts insurance companies and commercial banks will struggle to maintain financing market share in face of stiff competition from the CMBS market 14 Capitalization Rate Changes 2013–2014 Cap Rate Changes Going-in cap rates compressed nationally across all product types and classes in 2014. Trend was strongest in Class A Industrial product as well as Class A CBD Office assets The stagnation of cap rates for Class B assets could represent an inflection point with respect to cap rates nationally 15 Index of Consumer Sentiment Source: Survey of Consumers, University of Michigan Highest level of consumer sentiment since January 2007 Renewed job growth Lower gasoline prices Anticipated wage gains 16 Small Business Optimism Index Source: NFIB Small Business Economic Trends Report, December 2014 17 Memphis / Shelby County Market Overview Office Properties – Chris Coffman Office Property Sector Overview While some office markets have begun expanding, participants in others are being more cautious despite rising occupancy rates The return to favor CBD office markets in most cities has been attributed to the services industries becoming more technology-focused While developers and investors seem to prefer the CBD office property sector in most cities, fundamentals for the Suburban office sector strengthened just as much as those in the CBD sector nationally in 2014 IRR predicts the Suburban office sector will stabilize before the CBD sector, albeit at materially lower rental rates and marginally lower occupancy rates Markets more reliant on energy employment may also experience a dip in 2015 if energy prices continue to fall 20 CBD Office Market Cycle The office sector continues to lag the other major property types – with the Suburban office market continuing to lag the CBD sector More local markets – both CBD and Suburban – are mired in the recessionary phase and many more are still just beginning a recovery High vacancy rates, moderate absorption and low rental growth rate keeps Memphis metropolitan market in the recovery mode 21 CBD Office Occupancy: The Best and Worst Top 5 Raleigh, NC 93.14% Charleston, SC 92.94% Birmingham, AL 92.23% Pittsburg, PA 92.03% Columbus, OH 91.89% Memphis, TN 86.36% Bottom 5 Louisville, KY 76.55% Atlanta, GA 75.29% San Antonio, TX 75.14% Jackson, MS 72.69% Dayton, OH 68.03% 22 Suburban Office Occupancy: The Best and Worst Top 5 Greenville, SC 92.50% San Francisco, CA 92.11% Columbia, SC 91.74% Portland, OR 91.72% Pittsburg, PA 91.27% Memphis, TN 89.21% Bottom 5 Washington, DC 80.44% Atlanta, GA 80.15% New York, NY 79.70% Chicago, IL 77.65% Las Vegas, NV 74.20% 23 Office Trends Class A Office Cap Trends CBD cap rates dropped at a faster pace than Suburban rates CBD cap rates are at an all-time low, while Suburban Class A cap rates are approaching the 2007 all-time low Class A cap rates contracted at a materially stronger pace in the South than they did in the rest of the country’s regions Central region reported the slightest reversion of the contractionary trend with Class B Suburban rates rising marginally 24 Regional Rates Comparison: Office Class A Office Regional Rates Comparison Class B Office Regional Rates Comparison 25 Office Transaction Volume by Market Top 25 Markets by Office Transaction Size © 2014 Integra Realty Resources, Inc. U.S. Tertiary Markets are excluded. 2014 Transaction Volume is annualized as of 3Q 2014. Source: Real Capital Analytics, compiled by IRR. 26 Office Market Analysis – Employment Factors – Memphis MSA Source: TN Department of Employment Security, compiled by IRR Memphis Stagnant office employment levels in Memphis metropolitan market area keep office development at minimal Few submarkets prosper, while most submarkets are in static condition 27 Office Market Analysis – Memphis MSA Finance, Insurance, Real Estate (FIRE) and Professional & Business Services Job Growth - Memphis, TN, MSA Information Year 2005 2006 2007 2008 2009 2010 2011 2012 2013 October 2014 Net Jobs Gain Memphis 123,600 126,100 130,700 123,100 112,100 115,900 123,000 121,000 124,600 124,100 500 Average Growth per Year: 0.40% Indicated Office SF Growth: 250 SF per Job / 125,000 SF New Supply Delivered Since 2005: 2,604,691 SF Excess Supply Delivered: (2,479,691 SF) Source: Tennessee Department of Employment Security; compiled by IRR Memphis 28 Office Market Analysis – Memphis MSA 2014 Memphis MSA Completion and Absorption 2014 Beginning Inventory (SF): 50,394,782 Vacancy Rate (SF): 12.80% Year 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Completions (sf) Net Absorption (sf) 345,048 530,553 273,414 1,142,617 478,958 697,139 734,154 283,909 304,229 60,600 145,180 -82,132 109,447 13,105 6,399 153,027 184,392 168,513 276,061 23,470 2,810,572 2,505,821 Difference: 2014 Ending Inventory: Vacancy Rate: 304,751 50,010,029 11.90% Source: CoStar Reports, compiled by IRR Memphis 29 Office Market Analysis – Memphis MSA Construction Completion vs. Net Absorption Memphis Office Market 1,400,000 1,200,000 1,142,617 1,000,000 Rentable Area 800,000 600,000 400,000 697,139 530,553 734,154 478,958 335,287 283,909 345,048 273,414 296,292 145,180 109,447 87,258 200,000 0 -200,000 -78,638 2005 2006 2007 2008 2009 2010 Time (Years) Completions 148,590 276,061 184,392 23,470 6,399 -6,175 2011 2012 2013 2014 Net Absorption Source: CoStar Reports, compiled by IRR Memphis 30 Case Study – Class B Office Properties in 2014 No. 1 Property Quince Center 6555 Quince Road Memphis, TN Sale Description Date NRA: Occupancy: Major Tenants: 3/7/2014 112,679 85% Medical Financial Services Vector Oncology Planned CapEx Cap Rate (implied) Sale Price None 8.0% $10,395,000 Comments: Class B office building located in the East Memphis Submarket. No planned capital expenditures. 2 Paragon Bank Building 5400 Poplar Avenue Memphis, TN 38119 Date NRA: Occupancy: Major Tenants: 8/30/2014 45,860 73% Pargaon National Bank Planned CapEx Cap Rate (implied) Sale Price Expense Rate ($ / SF) Bourland, Heflin, Alvarez Typical Rents: $362,000 8.0% $4,400,000 $9.91 $20.00 - $22.00 Comments: Class B office building located in the East Memphis Submarket. Shortly after the sale, the buyer planned to spend $362,000 to replace the roof, water tower and boiler. Upon closing, the buyer would occupy 4,500 square feet of space, increasing the occupancy rate to 92%. 3 Ridgeway Center Office Bld Date 5860 Ridgeway Center Pkwy Memphis, TN 38120 NRA: 55,250 Cap Rate (implied) Occupancy: 49% Sale Price Major Tenants: Bridge Capital Asset Funding Expense Rate ($ / SF) 7/14/2014 American General Life Planned CapEx Typical Rents: None 9.0% $4,000,000 $6.00 $16.00 - $19.00 Comments: Class B office building located in the East Memphis Submarket. Upon closing, the buyer would occupy 24,500 square feet of space, increasing the occupancy rate to 94%. 4 Lakecrest II 6055 Primacy Parkway Memphis, TN 38119 Date NRA: Occupancy: Major Tenants: 2/28/2014 123,265 51% AT&T Planned CapEx Cap Rate (implied) Sale Price Expense Rate ($ / SF) Adams Keegan, Inc. Typical Rents: $970,000 7.68% $4,600,000 $4.69 $16.00 - $21.00 Comments: Class B office building located in the East Memphis Submarket. Shortly after closing, in August 2014, FedEx leased 22,000 square feet in the subject property. Planned capital expenditures total $970,000 over a three year period and include HVAC replacement, lighting, common area, elevator and exterior improvements. 5 Park Avenue Office Bld. 930 South White Station Rd. Memphis, TN 38117 Date NRA: Occupancy: Major Tenants: 10/31/2014 15,160 0% NA Planned CapEx Cap Rate (implied) Sale Price Expense Rate ($ / SF) Typical Rents: $228,700 8.25% $1,378,000 NA NA Comments: Single tenant, class B office building located in the East Memphis Submarket. The buyer intended to occupy the building shortly after closing. Planned capital expenditures total $228,700 and include a general update to the finish-out of the building. 31 Multifamily Properties - Michelle Alexander Multifamily Property Sector Overview The multifamily property sector continues to lead the commercial real estate industry The multifamily sector may also be the first to show signs of reaching a trough with respect to cap rate compression Class B continued to outpace Class A performance with respect to occupancy in 2014 Class A vacancy rates actually increased from 2013 to 2014, driven by new Class A supply Supply changes in the Class A sector will likely “leak” into the Class B sector as well, mostly in the form of lower rental growth expectations 33 Multifamily Market Cycle 95% of all IRR markets reporting that they are experiencing material expansionary activity Risk of sliding into hypersupply is greatest within the multifamily sector in the next 1-2 year period 34 Multifamily Occupancy: The Best and Worst Top 5 San Francisco, CA 97.7% Long Island, NY 97.62% Minneapolis, MN 97.55% Three Way Tie Cleveland, OH 97.48% Orange County, CA 97.48% New Jersey, Coastal 97.48% Bottom 5 San Antonio, TX 92.48% Greenville, SC 92.36% Jacksonville, FL 92.03% Memphis, TN 91.95% Columbia, SC 91.32% 35 Multifamily Trends Class A Multifamily Cap Rate Trends While Class A multifamily product experienced cap rate compression, Class B cap rates were relatively stagnant from 2013 Caution is warranted in 2015, as the investment community may be signaling challenges ahead for Class B multifamily space The South and Central regions experienced the strongest Class A multifamily cap rate compression 36 Regional Rates Comparison: Multifamily Class A Multifamily Regional Rates Comparison Class B Multifamily Regional Rates Comparison 37 Multifamily Transaction Volume by Market Top 25 Markets by Multifamily Transaction Size © 2014 Integra Realty Resources, Inc. U.S. Tertiary Markets are excluded. 2014 Transaction Volume is annualized as of 3Q 2014. Source: Real Capital Analytics, compiled by IRR. 38 Memphis Apartment Analysis Inventory levels continue to increase as new construction is delivered to the market Rental rate growth averaged 1.82% per year between 2010 and 2013. The average rental rate as of 3Q 2014 is approximately 1.84% higher than YE 2013 Vacancy rate decreased slightly from YE 2013 First deliveries in Collierville since 2000 Investors are looking at older Class A product for “Value Add” improvements 39 Case Study: Walnut Hill Apartments 360 unit, Class A garden apartment complex located in the Cordova submarket. Roofs were nearing the end of their life and the budget was $400,000-$500,000 for roof replacement. Sale Price: $27,900,000 Effective Sale Price: $28,350,000 Gross Land Area: 22.84 Acres Effective Unit Price: $78,750 / Unit Closing Date: August 28, 2014 Cap Rate: 6.46% (T-12) Occupancy: 95% Buyer: IRT Walnut Hill Apartments Owner, LLC Seller: USA Walnut Hill 1, LLC, et al 40 Low Income Housing Tax Credit (LIHTC) Apartments University Place Legends Park 2013 2014 2013 2014 1BR $775 $800 +3.23% 1BR $765 $790 +3.27% 2BR $875 $900 +2.56% 2BR $865 $890 +3.63% 2BR $975 $1,000 +2.86% 2BR $965 $1,000 +2.89% 3BR $1,075 $1,100 +2.33% 3BR $1,075 $1,125 +4.65% Occupancy 100% 93% Occupancy 95% 95% 41 Retail Properties – Walter Allen Retail Property Sector Overview The retail sector lags the multifamily and industrial sectors and barely leads the office sector in terms of the real estate life cycle The retail sector is experiencing a higher degree of regional variance compared to other property types Cap rate stagnation in the East and rate widening in the Central region will act as a counterweight to improved fundamentals in these regions – leaving values unchanged in 2015 Values are expected to rise in the West and South regions in 2015 New supply appears to be fairly disciplined at this time, with no markets reporting their local retail dynamics entering hypersupply 43 Retail Market Cycle Improved property fundamentals helped push more markets to the expansion phase of the product life cycle 10% increase in the number of markets reporting a preponderance of expansionary activity versus 2013 Memphis remains in recovery mode with marginal improvement in vacancy rates, absorption and rents New growth is predominately single tenant build-to-suit properties 44 Retail Occupancy: The Best and Worst Top 5 New York, NY 96.88% San Francisco, CA 95.88% Minneapolis, MN 95.50% Pittsburg, PA 95.40% Washington, DC 95.30% Memphis, TN 89.17% Bottom 5 Phoenix, AZ 86.19% Columbia, SC 86.07% Syracuse, NY 85.83% Tulsa, OK 83.51% Jackson, MS 82.90% 45 Retail Trends Retail Cap Rate Trends Cap rates continued to contract across the Neighborhood, Community, and Regional Mall sectors The pace of the national average contraction fell off considerably for Neighborhood and Community centers Stagnation in the East region and reversal of contractionary trends in the Central region muted national average rate of contraction 46 Regional Rates Comparison: Retail Retail Regional Rates Comparison 47 Retail Transaction Volume by Market Top 25 Markets by Retail Transaction Size © 2014 Integra Realty Resources, Inc. U.S. Tertiary Markets are excluded. 2014 Transaction Volume is annualized as of 3Q 2014. Source: Real Capital Analytics, compiled by IRR. 48 Memphis Retail Analysis Total absorption in Memphis was 1,172,912 square feet, 5th consecutive year for positive absorption Rental rates (before concessions) are basically flat Deliveries were modest – 284,820 square feet with Northeast submarket (LA Fitness) having greatest activity Grocery stores are major drivers in the marketplace – replacing dollar stores Dollar store growth expected to slow as economy improves; Dollar Tree announces deal to acquire Family Dollar Restaurants (fast, casual and high-end) continue to expand into upper income areas New deliveries for 2015 concentrated in DeSoto County (Tanger Outlet Mall, Olive Branch Shopping Center and Malco Crossing) Whole Foods opens Germantown store Trader Joe’s selects Germantown site Sprouts selects two former Kroger stores for entry into the Memphis market area Bass Pro expected to open mega store in Pyramid in May 2015—finally! 49 Construction Completion v. Net Absorption – Memphis Metro Memphis Metropolitan Area Construction Completions v. Net Absorption and Vacancy Rate 1,400,000 12.0% Rentable Area 1,000,000 10.3% 9.9% 1,172,912 11.0% 10.8% 10.2% 9.8% 10.0% 872,442 800,000 8.7% 600,000 454,140 465,212 472,886 553,614 400,000 604,517 280,164 200,000 22,877 8.0% 284,820 7.0% 6.0% 87,689 0 -200,000 9.0% Vacancy Rate 1,200,000 5.0% -57,624 2009 2010 2011 2012 2013 2014 4.0% Time (Years) Completions Net Absorption Vacancy Rate Source: CoStar Reports, compiled by IRR Memphis 50 Case Study: LA Fitness – Lakeland / Memphis Sale Price: $1,308,210 Gross Land Area: 5.01 Acres Unit Price: $5.97 / SF Closing Date: January 31, 2014 Buyer: Lakeland 64, LLC Seller: Highway 64, LLC LA Fitness moves into Memphis market by opening two fitness centers. Both properties are located at interstate interchanges within major retail districts. 51 Case Study: Germantown Collection Sale Price: $13,050,000 Rentable Area: 55,373 square feet Unit Price: $235.67 / SF NRA Cap Rate: 7.52% Closing Date: October 3, 2014 Buyer: Germantown Collection Property LLC Seller: GA Poplar Avenue Germantown, LLC Occupancy: Class A neighborhood shopping center in the Germantown submarket. “Shadow anchored” by Kroger grocery. Kroger was expected to vacate its property. Subject’s anchors include Chili’s restaurant and Panera Bread. Broker had proforma operating statement based on 89% occupancy rate. Property had gone through a foreclosure in 2011. Previous sale in 2004 was $12,050,000 and a capitalization rate of 7.09%. 81.3% 52 Case Study: Staples Store Sale Price: $3,309,679 Rentable Area: 18,000 square feet Unit Price: $183.87 / SF NRA Cap Rate: 7.75% Closing Date: February 21, 2014 Buyer: National Retail Properties Seller: U.S. Real Estate, LP Occupancy: 100% Freestanding single tenant retail building in the Galleria Planned Development in the Cordova submarket. Property had 7 years remaining on lease term at sale date, with multiple option periods. Store closed in October 2014. Staples announced closure of 225 stores in cost savings effort. 53 Industrial Properties – Walter Allen Industrial Property Sector Overview Industrial property sector experienced the strongest improvement in property fundamentals of any property sector Occupancy rates rose materially across the country for both Class A traditional Industrial product as well as Flex Industrial product 2014 transaction volumes were significantly higher over their five-year historical average volumes in many IRR local markets Material contraction of cap rates were seen almost universally IRR projects limited pockets of concern for 2015 as increased supply begins to affect occupancy rates and then valuations in only a handful of markets over the next 12 to 36 months 55 Industrial Market Cycle A material increase in the number of markets reporting general expansionary market fundamentals and activity 60% of IRR-surveyed markets are in the expansion phase with only Greensboro, NC in the recessionary phase After several years of positive growth in construction deliveries, net absorption, rent growth, Memphis climbs into the expansion cycle 56 Industrial Class A Occupancy: The Best and Worst Top 5 Charleston, SC 97.20% Denver, CO 97.00% San Diego, CA 96.80% Orange County, CA 96.20% Three Way Tie Los Angeles, CA 96.00% Pittsburg, PA 96.00% Syracuse, NY 96.00% Memphis, TN 89.00% Bottom 5 Greensboro, NC 86.60% Atlanta, GA 86.20% Birmingham, AL 86.00% Portland, OR 86.00% Phoenix, AZ 78.4% 57 Industrial Flex Occupancy: The Best and Worst Top 5 Syracuse, NY 96.00% Orange County, CA 94.80% Los Angeles, CA 94.25% San Francisco, CA 94.20% Salt Lake City, UT 93.75% Bottom 5 Atlanta, GA 82.70% Sacramento, CA 82.50% Charlotte, NC 82.40% Phoenix, AZ 82.20% Memphis, TN 81.00% 58 Industrial Trends Industrial Cap Rate Trends Cap rates decrease five years in a row Recovering faster than previously anticipated Cap rates for traditional Industrial product continued to compress at a much faster than cap rates for Flex Industrial product Cap rate compression in both the Industrial and Flex Industrial sectors was widespread in 2014 Compression in the national average cap rate for the traditional Industrial sector caused cap rates to reach new all-time low 59 Regional Rates Comparison: Industrial Industrial Regional Rates Comparison 60 Industrial Transaction Volume by Market Top 25 Markets by Industrial Transaction Size © 2014 Integra Realty Resources, Inc. U.S. Tertiary Markets are excluded. 2014 Transaction Volume is annualized as of 3Q 2014. Source: Real Capital Analytics, compiled by IRR. 61 Construction Completion v. Net Absorption- Memphis Metro Construction Completion v. Net Absorption - Memphis Metro Industrial Submarket 6,000,000 14.0% 5,201,942 13.5% 5,000,000 12.9% Rentable Area 4,000,000 13.0% 3,692,098 12.7% 12.5% 11.9% 3,000,000 2,000,000 1,651,025 12.0% 2,635,632 2,077,551 1,942,952 1,604,327 1,410,723 0 10.5% 351,537 2010 11.5% 11.0% 1,000,000 432,203 12.0% Vacancy Rate 13.0% 2011 2012 2013 2014 10.0% Time (Years) Completions Net Absorption Vacancy Rate Source: CoStar Reports, compiled by IRR Memphis 62 Industrial Facility Acquisitions Exeter Property Group invests in all industrial property types 63 Case Study – Memphis International Airport Center (MIAC) Sale Price: $24,200,000 Rentable Area: 1,140,610 square feet Unit Price: $21.33 / SF NRA Cap Rate: 9.89% Closing Date: April 20, 2014 Buyer: MIAC Green, LLC Seller: CSMC 2007 Air Center Occupancy: 82% Nine buildings (warehouse & flex space) that is located in the Southeast submarket. Adjacent to Memphis International Airport. Capitalization rate is based upon IRR projection at 90% stabilized occupancy rate in Year 2. Property had gone through a foreclosure prior to sale. 64 Agricultural Land Market – Mark Goforth Agricultural Land Market 2014 - The year farm land values stopped skyrocketing 66 Agricultural Land Market Is farm land on a bubble? 67 Agricultural Land Market Commodity prices and how they affect land values 68 Agricultural Land Market 69 Agricultural Land Market 70 Agricultural Land Market 71 IRR Forecast Forecast Themes Cap rates will remain relatively steady in 2015 Supply and demand dynamics are now a close second to property income growth as the most important factors to affect cap rates of institutional properties in 2015 2015 will yield positive value appreciation across all property sectors nationally – this will be the strongest for industrial, lodging, and multifamily sectors IRR’s lodging experts pinpoint key emerging trends including: medical tourism; assisted living conversions; lifestyle hotels; sustainability Strong performance in the Self-Storage sector will entice developers to build new product The economy appears to be poised for growth as employment grows, gasoline prices decrease, and potential for wage increases appear 73 IRR Forecast Forecasted Annual Value Change 2015–2016 74 IRR Website / www.irr.com Quarterly reports provided by our local offices on major real estate sectors Articles on current topics written by our managing directors Contact information for our 66 local offices in the United States 75 The IRR Difference Local Expertise…Nationally IRR provides the broadest national coverage. Each office is supervised by an MAI-designated senior professional who has, on average, over 25 years of experience in their local markets. Unbiased Excellence IRR is independent and dedicated solely to valuation and counseling, not to brokerage, property management, accounting, or any other line of business. Signature Content IRR Viewpoint, our annual report of market metrics, analyses, and forecasting, is in its 25th edition now enhanced with 300+ customized local market reports across five key property types. Industry-Leading Technology Proprietary, state-of-the-art database and tools Standardized analytics and reporting to ensure quality and facilitate client review First-Class Client Service IRR has earned outstanding ratings for client service. A strong majority of our clients have recommended us to others: – 94% of our clients tell us that they are satisfied; and nine out of ten of these clients say they are “very” or “extremely” satisfied. 72% of our clients say that they have referred IRR to their friends and colleagues. – IRR has earned a stellar “Net Promoter Score” of 57. 76 For Further Information John R. Albrecht Brandon K. Nunnink, CFA Raj Tiwari Integra Realty Resources, Inc. Eleven Times Square 640 Eighth Avenue 15th Floor, Suite A New York, NY 10036 Integra Realty Resources – Chicago, St. Louis, Kansas City 10 South LaSalle Street, Suite 1550 Chicago, IL 60603 Integra Realty Resources, Inc. Eleven Times Square 640 8th Avenue, 15th Floor, Suite A New York, NY 10036 Direct: (312) 252-8915 Email: [email protected] Website: www.irr.com Direct: 212-255-7858, ext. 2005 Mobile: (240) 601-3380 Email: [email protected] Website: www.irr.com Chief Executive Officer Direct: (212) 255-7858 x2001 Email: [email protected] Website: www.irr.com Executive Director Director of Research and Content Development J. Walter Allen, MAI, FRICS Michelle Alexander, MAI, MRICS John Praytor Integra Realty Resources - Memphis 700 Colonial Road, Suite 102 Memphis, TN 38117 Integra Realty Resources - Memphis 700 Colonial Road, Suite 102 Memphis, TN 38117 Integra Realty Resources – Jackson, MS 200 Trace Colony Park Drive, Suite B Ridgeland, MS 39157 Direct: (901) 322-1700 Email: [email protected] Website: www.irr.com Direct: (901) 322-1703 Email: [email protected] Website: www.irr.com Direct: (601) 714-1665 Email: [email protected] Website: www.irr.com Senior Managing Director Director Director 77