Agenda - Town of Canmore
Transcription
Agenda - Town of Canmore
TOWN OF CANMORE AGENDA Regular Meeting of Council Council Chamber at the Canmore Civic Centre, 902 – 7 Avenue Tuesday, January 5, 2016 at 5:00 p.m. Times are estimates only. PUBLIC QUESTION PERIOD A. CALL TO ORDER AND APPROVAL OF AGENDA 1. Agenda for the January 5, 2016 Regular Meeting of Council 5:00 – 5:15 5:15 – 6:15 B. DELEGATIONS 1. David Evans – Lamphouse Project update – verbal report 2. Andrew Nickerson, Canmore Business and Tourism: Conference Centre C. MINUTES 1. Minutes of the December 15, 2015 Special Meeting of Council 2. Minutes of the December 15, 2015 Regular Meeting of Council D. BUSINESS ARISING FROM THE MINUTES None E. UNFINISHED BUSINESS None F. BYLAW APPROVAL None 6:15 – 7:00 7:00 – 7:30 G. NEW BUSINESS 1. Reviewing Visitor Accommodation Zoning Recommendation: That Administration be directed to explore and report back to Council with an evaluation of options to address the problems associated with visitor accommodation zoning of condominium apartments that have resulted in limited ability to finance units, significantly reduced property values and removal of units from use as visitor accommodation. 2. Fee waiver request for potential rental apartment Recommendation: That Council direct administration to waive application fees for a rezoning, potential area redevelopment plan amendment, and subdivision application for a potential residential apartment at 511 Old Canmore Road. H. CORRESPONDENCE/INFORMATION None I. REPORTS FROM ADMINISTRATION None J. NOTICES OF MOTION None Agenda prepared by: Cheryl Hyde, Municipal Clerk Page 1 of 2 January 6, 2016 Regular Business Meeting 5 p.m. Page 1 of 159 K. IN CAMERA None L. ADJOURNMENT Agenda prepared by: Cheryl Hyde, Municipal Clerk Page 2 of 2 January 6, 2016 Regular Business Meeting 5 p.m. Page 2 of 159 B-2 Conference(Centre(Model(Research(Summary( December'2015' ( ( Dublin'Convention'Centre' ' ( ' Prepared'for'Canmore'Business'and'Tourism'by:'' ( Contact: Wanda%Bogdane 403.609.7127 ((( [email protected] January 6, 2016 Regular Business Meeting 5 p.m. Page 3 of 159 Table&of&Contents& I.' Executive(Summary(..........................................................................................................(3' II.' Aspire(Strategic’s(Conference(Centre(Model(Research(Summary(...................(4' Project(rationale(and(background(...............................................................................................(4' Project(description(...........................................................................................................................(4' Options(considered(...........................................................................................................................(4' Research(findings(..............................................................................................................................(5' Ownership'..........................................................................................................................................................'5' Vision'....................................................................................................................................................................'5' The'advantage'of'multitasking'..................................................................................................................'6' Seasonality'..........................................................................................................................................................'6' Be'the'best'..........................................................................................................................................................'7' Close'a'gap'..........................................................................................................................................................'7' Conference'centre'model'research'conclusions'.................................................................................'8' III.' PKF(Consulting(Inc.’s(“Proposed(Canmore(Conference(Centre(Market(and( Financial(Assessment”(Summary(.......................................................................................(8' Market'assessment'findings'.......................................................................................................................'8' Proposed'Canmore'Conference'Centre'..................................................................................................'9' Site'analysis'........................................................................................................................................................'9' Financial'assessment'.....................................................................................................................................'9' Economic'impact'.............................................................................................................................................'9' Conclusions'........................................................................................................................................................'9' IV.' Recommendations(regarding(local(strategic(guideposts(...............................(10' V.' Appendices(.....................................................................................................................(11' ' ' ' ' Domestic(Traditional(Scenarios(–(Detailed(Findings(.........................................................(11' South'Okanagan'Events'Centre'&'Penticton'Trade'and'Convention'Centre'.......................'11' Kimberley'Conference'&'Athlete'Training'Centre'.........................................................................'12' Domestic(Traditional(Scenarios(–(NonSDetailed(Findings(................................................(14' Whistler'Conference'Centre'.....................................................................................................................'14' Vancouver'Island'Convention'Centre'..................................................................................................'14' Victoria'Conference'Centre'......................................................................................................................'15' International(Traditional(Scenarios(–(Detailed(Findings(.................................................(15' Cleveland'Convention'Centre'..................................................................................................................'15' The'Convention'Centre'Dublin'...............................................................................................................'17' Domestic(NonSTraditional(Scenario(–(Detailed(Findings(..................................................(19' National'Music'Centre'(Calgary,'Canada)'..........................................................................................'19' International(NonSTraditional(Scenario(–(Detailed(Findings(..........................................(21' National'Cycling'Centre'(Manchester,'UK)'........................................................................................'21' & January 6, 2016 Regular Business Meeting 5 p.m. 2' Page 4 of 159 I. Executive&Summary& Canmore'Business'and'Tourism’s'(CBT)'2015Z2020'Strategic'Plan'identifies'a'conference' centre'as'a'major'innovation.'Though'CBT'will'not'be'the'organization'to'build'the'facility,' the'organization'will'position'Canmore'Kananaskis'as'a'conference'destination'and'assist'in' creating'the'ground'work'to'develop'the'RIGHT'conference'facility'in'Canmore. To'launch'their'commitment,'CBT'invested'in'research'in'2015,'by'engaging:' • • PKF'Consulting'in'association'with'Deloitte'LLP'to'conduct'a'“Market'and'Financial' Assessment”'for'a'proposed'conference'centre'in'Canmore' Aspire'Strategic'to'conduct'an'additional'examination'of'successful'convention' centre'funding'and'operational'models'' CBT’s'Strategic'Plan'states'“The'RIGHT'conference'facility'is'one'that'best'impacts'all' businesses,'that'attracts'Canmore’s'target'brandZaligned'visitor,'that'is'financially' sustainable,'that'is'scalable'for'growth,'that'adds'benefits'to'life'in'the'community,'and'that' is'relevant'for'at'last'the'next'25'years.”' Aspire'Strategic’s'Conference'Centre'Model'Research'Conclusions'(page'7)'indicate'that' there'are'a'variety'of'funding'and'operational'models'that'could'be'considered'for'creating' a'sound'model'that'authentically'fits'the'area’s'strategic'guideposts'and'benefits'the' economy'as'a'whole.'' PKF’s'Market'and'Financial'Assessment'shows'market'demand'for'a'conference'centre'in' Canmore,'while'outlining'estimated'financials'that'present'an'optimistic'economic'impact.' Potential'barriers'Z'such'as'operational'deficits'Z'are'reasonable'when'considered'in'context' with'other'destinations’'convention'centres.'Per'the'notion'of'investing(to(gain,'the' assessment'provides'context'for'how'a'conference'centre'is'a'tool'that'advances'a' community’s'economy.'It'shares'a'picture'around'the'collective'advantage'that'a'shorterZ term'investment'can'have'in'realizing'a'larger'scale'and'longZterm'community'benefit.'' Author’s'note:'in'the'sections'to'come,'the'words'“conference”'and'“convention”'should'be' seen'as'interchangeable.'' ' ' & January 6, 2016 Regular Business Meeting 5 p.m. 3' Page 5 of 159 II. Aspire&Strategic’s&Conference&Centre&Model&Research& Summary& Project&rationale&and&background& ' ' PKF'Consulting'in'association'with'Deloitte'LLP'was'hired'by'Canmore'Business'and' Tourism'to'conduct'a'Market'and'Financial'Assessment'for'a'Proposed'Canmore'Conference' Centre.'They'presented'their'findings'in'March'2015.'' Where'it'was'acknowledged'that'the'Elevation'Place'funding'and'operational'model' suggested'in'this'assessment'would'not'practically'work,'Canmore'Business'and'Tourism' commissioned'Aspire'Strategic'to'conduct'an'additional'examination'of'successful' conference'centre'funding'and'operational'models'to'build'on'the'assessment’s'findings.'' Project&description& ( • ' • Review'of'successful'operational'and'funding'models'for'traditional'centres:' o In'Canada' o Internationally'' Review'of'successful'operational'and'funding'models'for'nonZtraditional'centres' ' South'Okanagan'Events'Centre'&'Penticton'Trade'and'Convention'Centre' Options&considered& ( ! ' • • • • • • • • • • • • ! South'Okanagan'Events'Centre'&'Penticton'Trade'and'Convention'Centre' ! Kimberley'Conference'&'Athlete'Training'Centre' ! National'Music'Centre'(Canada)' ! Cleveland'Convention'Centre' ! National'Cycling'Centre'(UK)' ! Dublin'Convention'Centre' Whistler'Conference'Centre' Vancouver'Island'Convention'Centre' Victoria'Conference'Centre' Colorado'Convention'Centre' Orange'County'Convention'Center,'Orlando' Camp'Woodward' ='selected'for'research'summary'due'to'high'level'of'success( January 6, 2016 Regular Business Meeting 5 p.m. ( 4' Page 6 of 159 Research&findings& ( In'reviewing'a'variety'of'funding'strategies'and'tactics,'the'aspects'common'across'the'most' successfully'run'centres'studied'include:' Ownership& ' • Municipality'led'ownership'works' ' a. Varieties'included'explicit'municipal'ownership'(Penticton),'public'Z'public' partnerships'(Cleveland'Convention'Centre),'public'Z'private'partnerships' and'P3'partnerships'[public'Z'public'Z'private]'(National'Music'Centre)' b. In'all'cases'the'municipality'was'the'primary'owner,'often'in'partnership' with'their'Economic'Development'Office' c. Benefits'to'the'municipally'owned'model'included:' i. The'ability'to'apply'for'provincial'and'federal'grants' ii. The'ability'to'integrate'corporate'sponsorship''' iii. The'assurance'that'the'facility'aligned'to'community'values' Vision& ' • ' Communities'that'invested'in'a'distinct'and'bold'vision'for'their'centres'drew' support'during'the'financial'development'phase'and'attained'a'return'on'their' investment'' ' a. Creating'a'leading,'one'of'a'kind'or'national'scale'vision'assisted'in'raising' funds'for'large'capital'projects'' b. Investing'in'a'solid'vision'upfront'paid'off'by'realizing'longZterm'community' impact'as'a'year'round'economic'stimulator' c. Creating'convention'centres'was'an'investment'for'the'future'and'benefited' the'community'as'a'whole' ' National'Music'Centre'Canada' ( ' ( January 6, 2016 Regular Business Meeting 5 p.m. 5' Page 7 of 159 The&advantage&of&multitasking&& ' • Centres'with'a'complementary'and'diverse'mix'of'facilities'saw'high'use'throughout' the'year'and'unique'differentiation' ' a. Creating'an'authentic,'and'progressive'vision'contributed'to'the'value' proposition'and'attracted'the'meeting'and'convention'sector' b. The'Cleveland'Convention'Centre'hosts'the'Global'Center'for'Health' Innovation,'which'is'the'only'facility'in'the'world'that'displays'the'future'of' health'and'healthcare'(presented'on'four'themed'floors).'' ' The'Global'Center,'which'only'opened'in'2013,'was'nearly'80'percent'leased' with'exhibitors'within'a'year,'roughly'reaching'the'target'for'2014.'The' Global'Center'serves'health'and'healthcare'innovation,'technology,' education'and'commerce'through'stateZofZtheZart'spaces,'programs'and' virtual'offerings.' ' The'Global'Center'for'Health'Innovation'and'Cleveland'Convention'Center' ' Seasonality&& ' • Convention'and'conference'centres'were'economic'engines'in'the'offseason'by' increasing'visitation'numbers,'benefiting'businesses'throughout'the'destination'' ' a. “The'fall'through'the'spring'is'high'season'for'corporate,'trade,'and'other' largeZscale'events.'Meetings'and'conventions'are'quiet'in'the'summer.”'' ' ~'Grant'Sharam'General'Manager'Kimberley'Conference'&'Athlete'Training' Centre' '' Kimberley'Conference'&'Athlete'Training'Centre' ( ' ( January 6, 2016 Regular Business Meeting 5 p.m. 6' Page 8 of 159 Be&the&best& ' • High'standards'and'excellence'when'activating'a'centre’s'vision'resulted'in' accolades,'success'and'economic'stimulus'for'a'community'' ' a. Having'won'31'awards'and'hosted'more'than'1,000'events'since'2010,'the' Dublin'Convention'Centre'positioned'itself'to'deliver'worldZclass'events'and' be'the'first'carbon'neutral'international'convention'centre.'This'resulted'in' great'success'demonstrated'by'organizations'like'Google'using'it'to'host' trend'setting'conventions.'' ' ' ' Dublin'Convention'Centre' Close&a&gap& ' • Leveraging'opportunities'by'identifying'and'capitalizing'on'gaps'in'the'marketplace' was'an'effective'business'strategy'for'convention'centres' ' a. The'National'Cycling'Centre'in'the'UK'integrated'meeting'rooms'and'other' convention'centre'offerings'into'their'high'performance'cycling'facility'as'a' means'of'celebrating'this'unique'culture.'This'contributed'to'the'high' demand.'' ' National'Cycling'Centre'–'UK' ' January 6, 2016 Regular Business Meeting 5 p.m. ' 7' Page 9 of 159 Conference¢re&model&research&conclusions& ' • • • • • III. Overall'the'research'finds'that'there'are'a'number'of'existing'models'that'Canmore' Convention'Centre'can'benchmark'with'likely'success.' The'research'suggests'that'with'a'combination'of'municipally'led'ownership,'a'bold,' strategic'and'even'national'scale'vision'that'positions'the'centre'to'be'the'best'in'its' given'niche'(and'likely'closes'a'gap'in'the'marketplace)'will'act'as'a'strong' foundation'both'for'strategies'toward'capital'funding'and'overall'operations.' The'research'found'that'integrating'a'variety'of'complementary'facilities'is'a'recipe' to'create'a'bustling'centre'with'year'round'activity.'' The'examples'of'conference'centres'in'Western'Canada'show'that'whether'a' traditional'or'nonZtraditional'model'is'used,'there'is'significant'benefit'to'a' community’s'economy'from'having'a'local'convention'centre.' a. It'should'be'noted'that'there'seems'to'be'even'more'opportunity'in'a' communityZcentric'nonZtraditional'model.' The'examples'of'conference'centres'from'international'destinations'show'that'being' a'leader,'or'the'best'in'a'specific'area'provides'unique'models'that'can'be'leveraged' for'capital'funding'and'operational'purposes.'' PKF&Consulting&Inc.’s&“Proposed&Canmore&Conference&Centre& Market&and&Financial&Assessment”&Summary& ' ' ' To'ensure'integration'of'the'findings'from'PKF’s'research'from'March'2015,'here'is'a'high' level'brief'of'their'assessment.'Please'note'this'summary'does'not'include'the'aspects'of' their'assessment'that'would'not'practically'work'for'the'convention'centre'(capital'funding,' etc.).''Refer'to'the'assessment'itself'for'detailed'information.'' Market&assessment&findings& • • • ' Canmore'is'currently'restricted'to'events'of'less'than'200'delegates'in'size'' The'meetings/conference/group'segment'accounted'for'13.5%'of'all'room'nights'in' the'Canmore'market'in'2013' Corporate/commercial'and'meeting/conference/group'bookings'are'highly'under' January 6, 2016 Regular Business Meeting 5 p.m. 8' Page 10 of 159 • • • represented'according'to'Canmore’s'accommodation'sector'sales'(77%'leisure' stays)' Canmore'falls'under'the'regionalZcomparable'meeting/conference/group'%' demand'of'31%'with'13.5%' 172'people'represented'the'general'group'size'interested'in'visiting'Canmore'that' resulted'in'6,200'room'nights'of'lost'business'' The'number'of'rentable'facilities'in'Western'Canada'has'not'experienced'any' growth,'however,'Travel'Alberta'noted'that'despite'241'event'leads,'that'95'events' were'lost' Proposed&Canmore&Conference&Centre&& • PKF'Consultants'estimated'that'the'number'of'delegates/attendees'and'room'nights' generated'would'double'by'year'3'from'having'a'conference'centre'in'Canmore' Site&analysis&& • There'are'a'number'of'sites'in'Canmore'that'can'be'considered'for'hosting'a' conference'centre' Financial&assessment&& • • • • • • Estimated'cost'range'totals'$31Z40'million'and'includes'centre'and'parking' Based'on'the'Operating'Projections,'the'proposed'Centre'is'aniticpated'to'operate'at' an'average'annual'net'loss'of'$151k'in'its'first'5'years' The'proposed'Centre'is'expected'to'play'a'significant'role'in'the'creation'of' additional'room'nights'for'Canmore'hoteliers''' The'Town'may'consider'an'additional'surcharge'on'hotel'rooms'either'through' increasing'existing'charges'or'potentially'a'new'fee'to'fund'the'operating'gap' The'Alberta'Hotel'Levy'is'not'controlled'by'the'Town'and'cannot'be'increased' Although'the'town'collects'the'DMF,'its'proceeds'are'unlikely'to'be'applicable'for' other'purposes' Economic&impact& • • Annual'delegate'spending'is'anticipated'to'grow'to'(and'hold'at)'$10'million'per' year' Consistent'with'other'conference'centres'researched,'a'conference'centre'in' Canmore'would'have'significant'economic'impact'across'the'community'' Conclusions& • • ' Overall,'PKF’s'Conference'Centre'Report'shows'there'is'ample'demand'in'the' meetings'and'conference'travel'market.'There'has'been'no'growth'in'facilities'in' Western'Canada,'however,'and'nearly'100'events'were'lost'in'Alberta'in'2014.'' o This'indicates'that'there'is'tremendous'opportunity'for'Canmore'to'leverage' the'lucrative'meetings'and'convention'centre'market'if'the'right'facility'is' created' There'would'be'economic'value'for'Canmore'if'it'invests'in'building'a'conference' centre,'and'despite'a'forecasted'operational'deficit:' o The'estimated'deficit'does'not'appear'to'be'an'unmanageable'(or' unreasonable)'amount' o The'benefits'and'impact'to'the'community'outweigh'the'challenge'of'the'of' deficit' o There'are'numerous'ways'that'the'deficit'can'be'offset'or'recovered'' January 6, 2016 Regular Business Meeting 5 p.m. 9' Page 11 of 159 IV. ' Recommendations®arding&local&strategic&guideposts& 1. Ensure'the'centre’s'philosophy'resonates'with'the'Town'of'Canmore’s'foundational' values:' a. Diversity' b. Sustainability'' c. Connectedness'' 2. Ensure'the'centre’s'philosophy'resonates'with'the'five'Components'of'the'Vision'for' Canmore'' a. Identity' b. Economic'sustainability'' c. Social'fabric' d. Environmental'stewardship' e. Civic'engagement'and'leadership'' 3. Align'the'conference'centre'operations'to'Canmore'Business'and'Tourism’s'2015Z 2020'Strategic'Plan,'particularly:' a. Its'three'pillars'of'innovation'' b. The'vision'for'innovation'resulting'from'the'Future'Vision'for'Canmore' Tourism'study'from'2014' c. The'plan’s'outcome:'“Development'of'the'‘right’'conference'facility'that'is' relevant'20'years'in'the'future”' 4. Leverage'CBT’s'five'market'segments'as'drivers'for'selecting'multiZdimensional' centre'offerings'that'include,'but'go'beyond'meetings'and'conventions.'These'five' segments'are:' a. Food'tourist' b. Wellness'tourist' c. Mountain'sports'tourist' d. Cultural'tourist' e. Retail'tourist' ' ' & January 6, 2016 Regular Business Meeting 5 p.m. 10' Page 12 of 159 V. Appendices&& Domestic&Traditional&Scenarios&–&Detailed&Findings& South&Okanagan&Events&Centre&&&Penticton&Trade&and&Convention&Centre& Overview' • • • • • • • Link:'http://www.pentictonconventioncentre.com'' Owner:'City'of'Penticton'' Manager:'Global'Spectrum'Facility'Management'(the'subsidiary'of'Comcast' Spectacor)' Affiliates:'' o Located'adjacent'to'the'Community'Centre,'which'also'houses'the'Cleland' Theatre.'The'Penticton'Trade'and'Convention'Centre'expands'by'including' the'following'facilities:' " South'Okanagan'Events'Centre' " BC'Hockey'Hall'of'Fame' " Memorial'Arena' " OHS'Training'Centre' o Current'partners'include:' " City'of'Penticton'(Economic'Development'Office)' " Penticton'&'Wine'Country'Chamber'of'Commerce' " Downtown'Penticton' " Tourism'Penticton'' " Thomson'Okanagan'Tourism'Association'' " Destination'British'Columbia' Purpose:'to'create'a'space'for'conventions,'weddings,'special'events,'trade'and' consumer'shows,'banquets'and'meetings.'It’s'the'Okanagan's'only'fullZservice' convention'centre'and'was'Canada’s'first'freestanding'convention'centre.' Open'for'business:'1965' Successful?'Yes,'seen'as'a'business'driver'within'the'community.'It'currently'drives' 34,000'to'50,000'room'nights'and'is'ideally'suited'for'conventions'up'to'850' attendees.' Model'' • • • Started'off'as'a'community'hall'and'then'grew' The'two'different'facilities'are'operated'by'the'same'manager,'but'are'seen'as'two' different'subZteams.'Both'are'owned'by'the'City'of'Penticton.'' Looking'for'investors'still'for'a'high'end'hotel'' Funding'strategies' • Create'an'multi'facility'complex'so'it'brings'in'an'extra'client'base' o Conventions'are'seasonal'but'the'facility'still'gets'used'for'trade'shows,' banquets,'meetings'and'XZmas'Christmas'parties'when'it’s'a'slower'time'for' conventions( • City'owned'privately'managed'so'capital'costs'only'go'to'upgrades'(the'facility' pretty'well'pays'for'itself'and'isn’t'a'tax'burden'on'citizens)( • Having'a'small'team'helps'keep'operational'costs'down.'They'only'have'4'full'time' staff'&'then'part'time/on'call'staff'come'in'for'large'events.( ' January 6, 2016 Regular Business Meeting 5 p.m. 11' Page 13 of 159 Funding'tactics' 1. Development' • The'massive'project'was'a'bold'vision,'led'by'Penticton’s'then'mayor'M.'P.'Finnerty.' The'Peach'Bowl'cost'$385,000'to'build,'with'Kenyon'and'Company'winning'the' contract'in'1962'and'PentictonZbased'architect'Roy'Meiklejohn'designing'the'venue.'' ' 2. Operations' • Spectra'Venue'Management'manages'the'Penticton'Trade'and'Convention'Centre,' South'Okanagan'Events'Centre,'OHS'Training'Centre'and'Memorial'Arena.'The' subsidiary'of'Comcast'Spectacor,'Global'Spectrum'is'the'largest'public'assembly' facility'management'company'in'Canada.' ' 3. Expansion' • Two'expansions'since'its'original'build' o 1988'got'the'south'half'of'the'building'–'ballroom,'south'atrium' o 2004'upgraded'façade'' Differentiation' • Only'convention'centre'in'Okanagan'' • Has'six'air'walls'and'60,000'sq'feet'of'flexible'space' Results' • Celebrating'50'years'in'operation'this'year' Challenges'(real'and'perceived)' • Discussion'around'attracting'a'highZend'hotel'raised'issues'because'if'the'city'allows' rezoning'for'it,'local'hoteliers'feel'this'is'an'unfair'advantage'for'the'new'hotel.'Local' hoteliers'also'noted'the'new'hotel'will'likely'impact'investors’'interest'in'their' businesses.' • Currently'considering'adding'an'onsite'highZend'hotel'as'this'is'one'of'the'only' missing'aspects.'This'idea'was'in'discussions'with'developers'this'spring.'' Kimberley&Conference&&&Athlete&Training&Centre& Overview'' • • • • • • • ' ' Link:'http://www.meetkimberley.ca'' Owner:'City'of'Kimberley'(Economic'Development'Office)'' Manager:'Kimberley'Community'Development'Society'' Affiliates:'RCR,'nothing'else'contractual'but'the'whole'community'benefits' Purpose:'to'fill'the'midZweek'business'gap'and'as'an'economic'driver'for'Kimberley'' Open'for'business:'November'2010' Successful?'Depends'who'looks'at'it'–'yes'to'those'who'experience'the'economic' spill'over,'but'no'to'those'who'feel'they'are'footing'the'tax'bill'and'don’t'see'the' economic'benefit' o Seasonal,'timing'based'findings:' " Spring'and'fall'busiest' " Summer'and'Christmas'quietest'' ' January 6, 2016 Regular Business Meeting 5 p.m. 12' Page 14 of 159 Model' • Create'a'centre'with'multiple'facilities'to'help'diversity'the'project’s'operational' opportunities'' Funding'strategies' • Integrate'a'recreational'facility'into'the'conference'centre'site'and'locate'the'facility' at'the'ski'hill'as'a'way'to'create'a'unique'sense'of'place'(and'fill'a'niche)' • Source'nearly'all'resources'to'build'the'facility'locally'as'a'way'to'get'community' buy'in'&'build'with'a'community'approach' Funding'tactics' 1. Development'' o $7'million'investment:' " Columbia'Basin'Trust'provided'$300,000' " $2Zmillion'in'federal'and'provincial'infrastructure'grants' " $2.5Zmillion'in'additional'provincial'grants'' " Resorts'of'the'Canadian'Rockies'contributed'$300,000'and'donated' the'land'for'the'project'valued'at'$450,000' 2. Operations' o Stand'alone,'the'conference'centre'runs'an'ongoing'deficit,'supported'by'the' taxpayer.'The'deficit'is'seen'by'most'as'an'investment'into'the'economy'for' the'benefit'of'residents.'' o You'can’t'charge'enough'to'cover'the'operational'costs'of'the'centre,'so'the' municipality'needs'to'have'a'big'budget'on'an'ongoing'basis'to'sustain'it' without'incurring'debt'(must'factor'in'the'repayments'of'the'capital'costs' for'the'next'10'years)'or'must'prepare'taxpayers'for'covering'the'deficit' until'the'capital'costs'are'fully'paid'off.' o Remember'that'the'busier'you'are,'the'higher'the'expenses'will'be'(linens,' cleaning,'etc.'all'rise'with'increased'number'of'events)' 3. Expansion'' o Only'5'years'old'so'no'expansion'to'date' Differentiation'' • Largest'facility'of'its'kind'in'Eastern'BC'' • Located'in'the'heart'of'Kimberley'Alpine'Resort' • Integrated'with'a'high'performance'Paralympic'training'centre,'which'complements' other'Paralympic'facilities'in'the'city'' • Intended'to'be'an'apex'of'innovation,'recreation'and'sustainability'in'a'region' committed'to'healthy'lifestyles' • The'Centre'exceeds'the'Model'National'Energy'Code'by'more'than'30'per'cent,'and' offers'meeting'packages'designed'to'lower'its'carbon'footprint' • The'project'focused'on'using'95%'of'local'labour'and'materials'from'BC’s'workforce' • Constructed'entirely'of'locally'harvested'BC'timber' Challenges'(real'and'perceived)' • Difficult'to'operate,'athlete'training'center'is'popular'&'well'supported'in'principal' but'para'groups'often'have'no'money'so'despite'the'interest,'given'their'financial' limitations,'it'can'be'a'difficult'funding'model' • Great'generator'for'the'community'but'it'does'come'at'a'cost'to'the'taxpayer' • With'councils'changing,'the'facility'can'be'variable'in'popularity'due'of'the'long' term'nature'required'with'paying'off'the'capital'costs' ' January 6, 2016 Regular Business Meeting 5 p.m. 13' Page 15 of 159 Domestic&Traditional&Scenarios&–&NonPDetailed& Findings& In'the'“nonZdetailed”'examples'below,'partial'information'is'outlined'as'compared'to'the' comprehensive'summaries'for'the'“detailed'findings”.'This'was'to'ensure'that'the' contractor’s'time'was'best'used'to'thoroughly'analyze'the'most'relevant'scenarios.'' Whistler&Conference&Centre& Overview' Created'in'1999'and'renovated'in'2003.'Telus'signed'10Zyear'contract'for'naming'rights'in' 2003.' ' In'June'of'2015,'group'and'conference'business'accounted'for'one'in'every'threeZroom' nights,'adding'to'61'per'cent'average'occupancy'for'the'month,'a'time'traditionally'at'the' tail'end'of'the'sluggish'shoulder'season.' ' One'of'the'key'factors'at'play'for'the'June'room'night'numbers'was'the'conference'and' group'business'in'the'resort.'It'doubled'over'last'June.'There'were'five'big'conferences'at' the'Whistler'Conference'Centre'in'June'including:'the'49th'Canadian'Meteorological'&' Oceanographic'Society'Congress,'the'Canadian'Healthcare'Engineering'Society'of'BC'2017' conference'and'trade'show,'and'the'Mozilla'AllZHands'Work'Week.' ' "Not'only'is'(June)'up'over'last'year,'it'outperformed'the'10Zyear'average,"'said'Tourism' Whistler's'manager'of'communications'Patricia'Westerholm,'adding'that'there'was' consistent'growth'out'of'the'regional'and'destination'markets.'The'last'two'Fridays'on'the' month'recorded'occupancy'at'around'87'per'cent'and'there'was'"consistent'and'significant' growth'in'occupancy'during'midZweek'periods'throughout'the'month."' Differentiation' The'TELUS'Conference'Centre'is'aiming'for'Leadership'in'Energy'and'Environmental'Design' Building'Rating'System'(LEED)'certification,'which'would'make'it'one'of'only'a'handful'of' LEED'designated'conference'centres'in'the'world.' ' Tourism'Whistler'forecasts'that'the'TELUS'Conference'Centre'will'generate'an'economic' impact'of'more'than'$28.5'million'in'2004,'up'more'than'50'per'cent'from'$18.5'million'in' 2001.' Vancouver&Island&Convention&Centre& Overview' 9,700'delegate'days'in'its'first'year'of'operation,'generating'about'$2.7Zmillion'in'economic' benefit' ' Challenges'with'a'development'company'called'Millennium'in'terms'of'getting'an' accompanying'hotel'built.'This'left'taxpayers'in'the'hole'&'was'highly'criticized'by'council' and'members'of'the'public.' ' ' & January 6, 2016 Regular Business Meeting 5 p.m. 14' Page 16 of 159 Victoria&Conference&Centre& Overview'' Run'by'City,'marketing'provided'by'tourism'in'2013'but'not'sure'of'current'status.'' ' In'2008'the'centre'received'a'$2'million'upgrade'through'the'CanadaZB.C.'Municipal'Rural' Infrastructure'Fund,'making'it'the'second'largest'conference'centre'in'British'Columbia.' International&Traditional&Scenarios&–&Detailed& Findings& Cleveland&Convention&Centre& Overview'' • • • • • • • Link:'http://www.clevelandconventions.com'' Owner:'the'City'of'Cleveland'and'Cuyahoga'county' Manager:'SMG' Affiliates:'' o The'Hilton'' o Global'Center'for'Health'Innovation' Purpose:'wanted'to'accommodate'large'shows'and'intended'to'attract'overnight' visitors' Open'for'business:'2013' Successful?'Will'be'assessed'in'future'years'–too'early'to'tell' Model' • • PublicZPublic'partnership'between'the'City'of'Cleveland'and'the'county'of'Cuyahoga' Originally'managed'by'MMPI;'now'managed'by'SMC,'the'nation’s'largest'and'most' experienced'convention'center'and'facility'management'firm.'They'assumed' management'operations'for'the'Global'Center'for'Health'Innovation'and'the' Cleveland'Convention'Center'in'December'2013.' Funding'strategies' • • • • • • Integrate'a'global'center'for'health'and'healthcare'innovation,'technology,'education' and'commerce'' Leverage'PublicZPublic'partnership'(county'gave'land'and'played'role'of'developer)' Utilize'county’s'sales'tax'and'tax'benefits'to'extend'budget'' Leverage'revenue'from'sales'tax'to'finance'additional'monies'for'other'projects' Source'land'from'public'partner'' U.S.'Department'of'Transportation'grant' Funding'tactics' 1. Development'' o $465'million'project,'financed'by'¼'cent'increase'in'county'sales'tax' o The'hotel'cost'approx'$260'million' o The'county'had'a'windfall'due'to'lower'construction'costs'and'higher'than' expected'sales'tax'and'hotel'bed'tax'revenue' o Leveraged'$93'million'from'the'sales'tax'—'over'and'above'the'money' needed'for'construction'—'to'finance'up'to'$350'million'in'additional' projects'(included'a'new'650Zroom'convention'center'hotel'and'a'walkway' ' January 6, 2016 Regular Business Meeting 5 p.m. 15' Page 17 of 159 to'connect'the'convention'center'to'lakefront'attractions'at'North'Coast' Harbor)' o The'county'generated'$150'million'for'the'project'through'bonds'based'on' anticipated'new'bed'taxes'from'the'hotel,'a'portion'of'the'new'propertyZtax' revenues'and'part'of'the'hotel's'operating'revenues' o Other'funding'sources'included:' " SalesZtax'exemption'on'construction'materials,'worth'$9'million' " The'county's'contribution'of'the'admin'building'site' " Collectively,'the'city'contributed'$8'million,'and'the'county' contributed'$83'million'from'its'savings'on'the'convention'center' o Additional'funding'sources:' " $30'to'$35'million:'local'foundations,'corporate'sponsors,'nonprofit' groups'and'investment'funds' " In'Oct'2015'FirstMerit'entered'into'a'20Zyear'agreement,'paying' $400,000'annually'with'a'slight'adjustment'for'inflation'of'2.6' percent'each'year,'totaling'more'than'$10'million' " U.S.'Department'of'Transportation'grant:'rejected'twice.'In'the'3rd' and'successful'application,'the'city'filed'with'support'from'the' county'and'the'ClevelandZCuyahoga'County'Port'Authority.'They' proved'they'had'skin'in'the'game'by'the'city'and'county'each' pledging'to'spend'$10'million'on'the'development.'Another'$10' million'came'from'issuing'bonds'based'on'anticipated'revenues'from' the'garage.' 2. Operations' o The'Convention'Center'estimates'that'current'total'convention'bookings' through'the'end'of'2019'will'have'an'economic'impact'of'$577'million'in' Cuyahoga'County.' o SMG'estimates'the'economic'impact'of'all'228'events'at'about'$111'million.' (That'compares'to'$330'million'in'economic'impact'promised'back'in'2009,' when'county'officials'were'pitching'the'convention'centerZmedical'mart' complex'to'the'public;'it's'not'clear,'however,'when'that'estimate'was' expected'to'be'achieved'Z'certainly'not'in'the'first'year'of'the'center's' operations.)' 3. Expansion' o None' Differentiation'' • Convention'center'and'medically'focused'exhibit'hall'(called'the'Global'Center'for' Health'Innovation,'which'is'the'only'facility'in'the'world'that'displays'the'future'of' health'and'healthcare'presented'on'four'themed'floors.'The'Global'Center'will'serve' health'and'healthcare'innovation,'technology,'education'and'commerce'through' stateZofZtheZart'spaces,'programs'and'virtual'offerings.)' Results' • Because'the'city'and'county'shared'in'the'funding,'there'were'no'new'taxes' Convention'Center' • Convention'bookings'through'the'end'of'2014'produced'economic'impact'of'$194' million'in'Cuyahoga'County,'based'on'the'industry'standard'multiplier'of'$1,200'in' spending'per'convention'visitor' • In'2014,'the'convention'center'hosted'228'events,'which'far'exceeded'the'goal'of' 130'events'outlined'in'the'operating'contract'between'management'company'SMG' and'Cuyahoga'County.'Those'228'events'attracted'177,000'people.'' ' January 6, 2016 Regular Business Meeting 5 p.m. 16' Page 18 of 159 Of'those'228'events,'only'20'were'soZcalled'"exhibit'hall'events"'Z'multiZday' gatherings'that'brought'outZofZtown'visitors'to'Cleveland.'The'goal'was'to' have'30'bigger'longer'events'in'2014.' • The'convention'center'operated'at'a'$4.1'million'loss'in'2014,'not'surprising' because'most'centers'don't'initially'break'even.'The'general'goal'Z'for'Cleveland's' facility'and'others'Z'is'to'generate'economic'activity'for'the'community'and' overtime'the'deficit'gets'paid'off'(invest'into'the'centre'and'it'gives'back'to'the' community).' • Currently,'for'2015,'CCC'has'37'exhibit'hall'events'and'74'total'events'scheduled.' Those'events'are'expected'to'bring'167,697'attendees'who'will'book'69,209'hotel' rooms.'' Global'Center' • The'Global'Center'is'nearly'80'percent'leased'with'exhibitors,'roughly'reaching'the' county's'target'for'2014.'By'the'end'of'this'year,'the'center'is'expected'to'be'nearly' 85'percent'leased,'meeting'the'county's'target'for'the'coming'year.' o Challenges'(real'and'perceived)'' • • • • • The'PublicZPublic'partnership'can'be'seen'as'not'fair'to'private'hotel'developers' who'want'to'build'projects'' Perception'that'the'tax'money'should'have'been'used'to'lower'taxes'and'given'back' to'the'public'(even'though'it’s'a'reinvestment'strategy'for'the'community)'' Public'funding'needs'legislative'approval' PublicZPrivate'partnerships'can'be'said'to'have'a'history'of'cronyism'and'at'times' corruption'according'to'the'public' Some'members'of'the'public'were'not'convinced'the'city/county'should'have'been' leading'the'project' The&Convention&Centre&Dublin& Overview' • • • • ' Link:'http://www.theccd.ie/aboutZus'' Owner:'Office'of'Public'Works' Manager:'as'of'2015,'operated'by'the'Irish'Infrastructure'Fund' Affiliates:' o Full'members'include:' " Abbey'Conference'&'Corporate' " Advantage'ICO' " Conference'Partners' " Green'Light'Events' " MCI'Dublin' " Odyssey'Convention'Ireland' " Keynote'PCO' o Associate'members'include:' " Conference'Organisers'Ltd.' " Dublin'Convention'Bureau' " Visit'Dublin,'the'Regional'Tourism'Authority' " Fáilte'Ireland'(provides'strategic'and'practical'support'to'develop' and'sustain'Ireland'as'a'highZquality'and'competitive'tourist' destination).'' " The'NEC'Group'(owns'and'operates'The'ICC'in'Birmingham'and'is' the'management'consultant'for'The'Convention'Centre'Dublin).'' " The'Irish'Hotels'Federation'' January 6, 2016 Regular Business Meeting 5 p.m. 17' Page 19 of 159 " " " " " • • • Tourism'Ireland'' Dublin'Airport'Authority'' Guinness'Storehouse' Aer'Lingus'' The'Association'of'Irish'Professional'Conference'Organisers''' Purpose:'' o Ireland’s'firstZpurposed'built'international'conference'centre' o To'deliver'worldZclass'events' o To'increase'business'tourism'for'Ireland' o To'build'an'iconic'public'building'that'has'a'high'impact'' o To'be'the'world’s'favourite'place'for'leaders,'innovators'and'dreamers'to' share,'create'and'celebrate'ideas'that'change'lives' Open'for'business:'2010' Successful?'Yes,'has'won'31'awards'and'hosted'more'than'1,000'events'since' opening' Model' • • Developed'and'operated'as'a'PublicZPrivate'partnership'between'Treasury'Holdings' and'The'Office'of'Public'Works' The'CCD'is'the'first'stateZowned,'publicZaccess'building'to'be'constructed'since'the' foundation'of'the'Irish'State' Funding'strategies' • Leveraged'national'convention'centre'status' • High'number'of'partners/members'' • Managed'project'development'timelines'by'facilitating'the'EU’s'incentive'to' developer'(encouraging'them'to'meet'their'targets'with'meaningful'incentives'–'see' more'below'in'funding'tactics;'development)' Funding'tactics' 1. Development' o Developed'as'a'PublicZPrivate'partnership'between'Spencer'Dock' Development'Company'Ltd'and'the'Office'of'Public'Works' o Cost:'€380'million'' o 40'months'for'development'and'construction'period' o The'European'Union'provided'a'grant'of'£25'million'towards'the'project' (conditional'on'the'project'completion'by'the'year'2000)' 2. Operations' o Operated'by'the'Irish'Infrastructure'Fund' o In'2012'began'the'sale'of'the'operating'businesses,'which'was'intended'to' help'secure'the'facility’s'longZterm'future' 3. Expansion' o None' Differentiation' • ' First'carbon'neutral'international'convention'centre'' o Triple'accreditation'from'Certification'Europe'by'attaining'Quality'Standard' ISO'9001,'Environmental'Standard'ISO'14001,'and'British'Security'Standard' BS7499'' " Wind'and'Wave'energy'from'ESB'Independent'Energy'' " Purchase'Carbon'Credits'' ' January 6, 2016 Regular Business Meeting 5 p.m. 18' Page 20 of 159 • • • • Functional'design' o Vertical'vs.'sprawling'design'' o Site'Size:'490’'x'250’='122,500'SF' o Building'details:'494,300SF,'capacity:'8,000'guests' Buildings'' o Performance'hall'(2,000'seats)'' o Banqueting'facilities'(capacity'for'3,000)'' o Multiple'meeting'rooms'' Flexibility'of'spaces' Durability'' o 100Zyear'design'life'of'structure' o Replaceable'features' o Cladding'designed'for'40Zyear'life'' Results' • The'ICC'stages'more'than'350'conferences'and'related'meetings'and'events'each' year.'As'one'of'the'UK's'leading'conference'venues,'it'has'earned'an'enviable' reputation'for'quality'and'excellence.' Challenges'(real'and'perceived)'' • A'legal'dispute'arose'between'its'promoters,'Spencer'Dock'International,'the'Dublin' Docklands'Development'Authority'and'Dublin'City'Council,'which'partly'delayed'the' project.' Useful'quote' • "The'opening'of'the'Convention'Centre'Dublin'marks'the'beginning'of'a'new'era'for' convention'and'business'tourism'in'Ireland.'Tourism'is'a'vital'export'industry'for' Ireland'and'is'an'essential'part'of'the'Government's'strategy'for'economic'recovery' and'job'creation,"'said'An'Taoiseach,'Mr.'Brian'Cowan,'T.D.'"One'area'of'opportunity' for'us'is'business'tourism'and'this'Centre'will'help'Ireland'win'a'greater'share'of' this'lucrative'market,'which,'despite'the'international'downturn,'continues'to' provide'highZvalue'visitors.”'' Domestic&NonPTraditional&Scenario&–&Detailed& Findings& National&Music&Centre&(Calgary,&Canada)& Overview' • • • • • • • ' Link: https://nmc.ca'' Owner:'NMC'Board'of'Directors' Manager:'NMC'staff' Affiliates:'' o Bell,'ATB,'CIBC,'RBC'Foundation,'Calgary'Foundation,'Calgary'Sun,'St.' Joseph’s'Media' o Government'of'Canada,'Canadian'Heritage,'Alberta'Culture,'City'of'Calgary' Purpose:'to'amplify'the'love,'sharing,'and'understanding'of'music.' Open'for'business:'not'yet'open,'opening'schedule'for'summer'of'2016' Successful?'Not'open'yet' January 6, 2016 Regular Business Meeting 5 p.m. 19' Page 21 of 159 Model! • 2012'the'Cantos'Music'Museum'because'the'National'Music'Centre' Funding'strategies' 1. Development' o Leveraged'milestones'to'align'with'provincial'or'national'government' funding'programs' o Leveraged'“National”'status'as'a'granting'strategy'' o Leveraged'educational'opportunities'as'a'granting'strategy'' o Leveraged'culture'and'heritage'as'a'funding'strategy'(cultural' celebration'for'Canada)' o Integrated'local'and'national'history'with'progressive'vision' 2. Development' o Rental'and'performance'spaces'available'to'book/rent'seven'days'a' week,'which'will'assist'in'offsetting'operating'costs,'in'addition'to' revenue'from'admission'fees'and'fees'brought'in'through'various'NMC' programs.' Funding'tactics' 1. Development' o Capital'Campaign'of'$168'million'(originally'estimated'at'$150'million:' $135'million'for'the'building'project'and'$15'million'for'related' development'and'programming'costs)' o Led'by'a'National'Advisory'Committee' o Calgary'Foundation'&'St.'Joseph’s'Media'partnership'for'$170,000'new' online'presence' o Advertorial'Partnership'with'Calgary'Sun' o Major'Donations:'60+'individual'and'organizational'donors' o $688,000'in'various'grants' o Government'partnerships' " Government'of'Canada:'Building'Canada'Fund'—'Major' Infrastructure'Component:'committed'up'to'$25'million'' " Canadian'Heritage' " Alberta'Culture:'committed'up'to'$25'million' " City'of'Calgary:'committed'up'to'$25'million' 2. Operations'' o Integrated'funding'methods'' " 180+'individual'and'organizational'Annual'Donors' " LongZterm'operational'sponsors' " Out'Loud'Gala' " Exhibition'Space' " Museum'' " Employee'&'volunteer'supported'operations'' " Partnership'with'SAIT'to'run'specific'programs'for'postZ secondary'education'' " Professional'development'opportunities'and'Artist'in'Residence' Programs' o Corporate'sponsorships' " Bell'$12'million'over'10'years'for'Studio'Bell' " ATB'Oral'History'Project' " CIBC'Showtime'Performance'Series' " RBC'Foundation'' ' January 6, 2016 Regular Business Meeting 5 p.m. 20' Page 22 of 159 ' 3. Expansion' o None' Differentiation! • • Calgary’s'first'national'centre'' The'stateZofZtheZart'facility,'where'humidity'and'temperature'control'are' paramount,'will'feature'both'exhibition'and'performance'spaces,'as'well'as'the' Canadian'Music'Hall'of'Fame'and'the'Canadian'Country'Music'Hall'of'Fame.' Results! • None'yet' Challenges'(real'and'perceived)'' • None'yet' International&NonPTraditional&Scenario&–&Detailed& Findings& National&Cycling&Centre&(Manchester,&UK)& Overview' • • • • • • • Link:'http://www.nationalcyclingcentre.com' Owner:'info'not'available'(N/A)' Manager:'N/A' Affiliates:'N/A' Purpose: one'of'Manchester's'most'soughtZafter'venues'for'small'to'medium' conferences,'training'sessions,'trade'exhibitions'/product'launches,'and'corporate' events.' Open'for'business:'1994' Successful?'The'track'is'in'constant'use'seven'days'a'week'thanks'to'the' comprehensive'programme'of'activities'for'all'levels'of'ability.'The'track'is'the' busiest'in'the'world.' Model! • A'multipurpose'cycling'venue'in'Sportcity,'Manchester,'Great'Britain'that'includes' an'indoor'velodrome'and'a'BMX'arena'and'outdoor'mountain'bike'trails.'It'also'has' offices'for'British'Cycling,'the'governing'body'for'cycling'in'Britain'and'venue'space' for'conferences.'' Funding'strategies' • Leverage'“National”'status'as'a'granting'strategy'' • Create'the'best'cycling'facility'' Funding'tactics' 1. Development' o Cost'£24m'(cost'of'the'building'was'£19m,'with'£5m'spent'on'improving' the'surrounding'area)' o Funded'by'Manchester'City'Council,'Sport'England'and'the'European' Regional'Development'Fund'(initiated'by'a'huge'influx'of'lottery'cash)' ' ' ' January 6, 2016 Regular Business Meeting 5 p.m. 21' Page 23 of 159 2. Operations' o Ongoing'support'from:' " Manchester'City'Council' " Lottery'funding'via'Sport'England' " British'Cycling' " New'East'Manchester' " Northwest'Regional'Development'Agency' 3. Expansion' o One'expansion'in'2011'(Manchester'City'Council'granted'£8.55m' towards'the'cost'of'the'project'and'Sport'England'pledged'£3m)' Differentiation! • • Olympian'hopefuls'training'ground'' Headquarters'of'British'Cycling' Results! • • The'track'is'in'constant'use'seven'days'a'week'and,'thanks'to'the'comprehensive' programme'of'activities'for'all'levels'of'ability.'It'is'the'busiest'track'in'the' world.' More'than'200'jobs'are'based'at'the'site,'making'British'Cycling'one'of'the' biggest'employers'in'the'area' Challenges'(real'and'perceived)'' • ' None'identified' January 6, 2016 Regular Business Meeting 5 p.m. 22' Page 24 of 159 B-2 March 10, 2015 Mr. Andrew Nickerson President & CEO Canmore Business & Tourism 907 7 Avenue Canmore, Alberta Via email: [email protected] RE: PROPOSED CANMORE CONFERENCE CENTRE MARKET AND FINANCIAL ASSESSMENT PROJECT – Phases 1a and 1b DRAFT FINAL REPORT Dear Mr. Nickerson: In accordance with the terms of our engagement, Deloitte in association with PKF Consulting, is pleased to submit our Draft Final Report Market and Financial Assessment findings in conjunction with a proposed Canmore Conference Centre. Projected topline operating results herein are based on an evaluation of the present economy of the area, but do not take into account or make provision for the effect of any sharp rise or decline in local, provincial, or national economic conditions. As in all studies of this type, the projected results are based on competent and efficient management and presume no significant change in the competitive position of the Canadian Convention Centre industry except as set forth in this report. The estimates are subject to January 6, 2016 Regular Business Meeting 5 p.m. Page 25 of 159 uncertainty and variation and we do not represent them as results that will be achieved. They have, however, been conscientiously prepared on the basis of available information and our experience in the industry. This report has been prepared solely for the internal planning use of Canmore Business & Tourism and the Town of Canmore in assessing the market and financial feasibility of a proposed Conference Centre and it may not be used for any other purpose. In connection with the permitted use, this report may not be disassembled or rearranged in any manner that would allow for presentation of only a portion of the report. Yours very truly, DRAFT FOR DISCUSSION PURPOSES ONLY DELOITTE PKF CONSULTING INC. Market and Financial Assessment for a Proposed Conference Centre PKF Consulting Inc. in association with Deloitte March 2015 January 6, 2016 Regular Business Meeting 5 p.m. Canmore, AB Prepared for: Canmore Business & Tourism Page 26 of 159 PKF Consulting Canada TABLE OF CONTENTS 1.0 1.1 1.2 1.3 2.0 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 3.0 3.1 3.2 3.3 3.4 4.0 4.1 4.2 4.3 4.4 4.5 INTRODUCTION----------------------------------------------------------------------------------------------------------------------------------------------------------1 Study Background -------------------------------------------------------------------------------------------------------------------------------------------------------------- 1 Phase 1a Study Tasks -------------------------------------------------------------------------------------------------------------------------------------------------------- 1 Phase 1b Study Tasks -------------------------------------------------------------------------------------------------------------------------------------------------------- 3 CURRENT SITUATIONAL ANALYSIS ------------------------------------------------------------------------------------------------------------------------------5 Introduction ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- 5 Town of Canmore Economic Profile --------------------------------------------------------------------------------------------------------------------------------------- 5 Canmore Business and Tourism (CBT) ---------------------------------------------------------------------------------------------------------------------------------- 6 Canmore’s Meeting and Convention Venues --------------------------------------------------------------------------------------------------------------------------- 8 Canmore’s Historic Accommodation Demand ------------------------------------------------------------------------------------------------------------------------ 11 Canmore’s Meeting & Conference Demand -------------------------------------------------------------------------------------------------------------------------- 13 Canmore’s Lost Events Business ---------------------------------------------------------------------------------------------------------------------------------------- 14 Summary ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- 14 COMPETITIVE M&C SUPPLY ANALYSIS ----------------------------------------------------------------------------------------------------------------------- 15 Introduction --------------------------------------------------------------------------------------------------------------------------------------------------------------------Alberta Rockies and Red Deer Convention Hotels -----------------------------------------------------------------------------------------------------------------Convention/Conference Centres ----------------------------------------------------------------------------------------------------------------------------------------Summary ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- 15 15 17 18 COMPETITIVE ALBERTA HOTEL/RESORT M&C DEMAND ANALYSIS ------------------------------------------------------------------------------- 19 Introduction --------------------------------------------------------------------------------------------------------------------------------------------------------------------Competitive Alberta Hotel/Resort Market Performance -----------------------------------------------------------------------------------------------------------Competitive Alberta Hotel/Resort Market Segmentation ----------------------------------------------------------------------------------------------------------Alberta Hotels / Resorts M&C Demand--------------------------------------------------------------------------------------------------------------------------------Summary ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. 19 19 21 21 23 PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 27 of 159 PKF Consulting Canada 5.0 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 6.0 6.1 6.2 6.3 6.4 6.5 7.0 7.1 7.2 7.3 7.4 7.5 8.0 8.1 8.2 8.3 8.4 8.5 8.6 COMPETITIVE CONVENTION CENTRE DEMAND ANALYSIS ------------------------------------------------------------------------------------------- 24 Introduction --------------------------------------------------------------------------------------------------------------------------------------------------------------------Competitive Convention Centre Market Segmentation ------------------------------------------------------------------------------------------------------------Conventions-------------------------------------------------------------------------------------------------------------------------------------------------------------------Trade and Consumer Shows ---------------------------------------------------------------------------------------------------------------------------------------------Meetings and Conferences -----------------------------------------------------------------------------------------------------------------------------------------------Food & Beverage / Social Events ---------------------------------------------------------------------------------------------------------------------------------------Other Events ------------------------------------------------------------------------------------------------------------------------------------------------------------------Alberta’s MC&IT Booking Pace -----------------------------------------------------------------------------------------------------------------------------------------Summary ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- 24 24 24 27 27 28 29 29 30 MEETINGS PROFESSIONAL SURVEY RESULTS ----------------------------------------------------------------------------------------------------------- 31 Introduction --------------------------------------------------------------------------------------------------------------------------------------------------------------------Respondent Event Information-------------------------------------------------------------------------------------------------------------------------------------------Evaluation of Canmore as a Meetings Destination -----------------------------------------------------------------------------------------------------------------Facility Input for Proposed Canmore Conference Centre ---------------------------------------------------------------------------------------------------------Other Meeting Professional Suggestions and Feedback ---------------------------------------------------------------------------------------------------------- 31 32 37 39 41 FACILITY ALTERNATIVES FOR A NEW CANMORE CONFERENCE CENTRE ---------------------------------------------------------------------- 44 Introduction --------------------------------------------------------------------------------------------------------------------------------------------------------------------Stand Alone Conference Centre-----------------------------------------------------------------------------------------------------------------------------------------Hotel with Conference Centre --------------------------------------------------------------------------------------------------------------------------------------------Mixed Use Development --------------------------------------------------------------------------------------------------------------------------------------------------Summary ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- 44 44 46 47 47 MARKET DEMAND POTENTIAL FOR A CANMORE CONFERENCE CENTRE ---------------------------------------------------------------------- 48 Introduction --------------------------------------------------------------------------------------------------------------------------------------------------------------------Market Projections ----------------------------------------------------------------------------------------------------------------------------------------------------------Proposed Canmore Conference Centre Utilization Projections -------------------------------------------------------------------------------------------------Summary of Canmore Conference Centre Demand Projections -----------------------------------------------------------------------------------------------Projected Delegates and Room Nights --------------------------------------------------------------------------------------------------------------------------------Market Assessment and Comparison with Other Destinations --------------------------------------------------------------------------------------------------- Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. 48 48 52 57 57 60 PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 28 of 159 PKF Consulting Canada 9.0 9.1 9.2 10.0 10.1 10.2 10.3 10.4 10.5 10.6 11.0 11.1 11.2 11.3 11.4 11.5 11.6 12.0 12.1 12.2 12.3 12.4 12.5 12.6 RECOMMENDED FACILITY PROGRAM ------------------------------------------------------------------------------------------------------------------------ 63 Introduction --------------------------------------------------------------------------------------------------------------------------------------------------------------------- 63 Meeting Room and Ballroom Breakdown ------------------------------------------------------------------------------------------------------------------------------ 63 SITE ANALYSIS -------------------------------------------------------------------------------------------------------------------------------------------------------- 65 Introduction --------------------------------------------------------------------------------------------------------------------------------------------------------------------Evaluation Methodology ---------------------------------------------------------------------------------------------------------------------------------------------------List of Potential Publicly-owned Sites ----------------------------------------------------------------------------------------------------------------------------------Evaluation Framework -----------------------------------------------------------------------------------------------------------------------------------------------------Site Selection Analysis -----------------------------------------------------------------------------------------------------------------------------------------------------Evaluation Summary -------------------------------------------------------------------------------------------------------------------------------------------------------- 65 65 65 67 68 72 INDICATIVE CAPITAL COSTS ------------------------------------------------------------------------------------------------------------------------------------- 74 Introduction --------------------------------------------------------------------------------------------------------------------------------------------------------------------Capital Cost Benchmark Methodology---------------------------------------------------------------------------------------------------------------------------------Indicative Capital Cost Estimates – Proposed Conference Centre---------------------------------------------------------------------------------------------2014 Altus Cost Guide – Industry Benchmark -----------------------------------------------------------------------------------------------------------------------Indicative Capital Cost Estimates – Parking Facility ---------------------------------------------------------------------------------------------------------------Summary of Indicative Capital Cost Estimates ----------------------------------------------------------------------------------------------------------------------- 74 74 75 76 76 76 OPERATING PROJECTIONS --------------------------------------------------------------------------------------------------------------------------------------- 77 Introduction --------------------------------------------------------------------------------------------------------------------------------------------------------------------Utilization Projections-------------------------------------------------------------------------------------------------------------------------------------------------------Departmental Revenues and Expenses -------------------------------------------------------------------------------------------------------------------------------Undistributed Expenses ---------------------------------------------------------------------------------------------------------------------------------------------------Staffing -------------------------------------------------------------------------------------------------------------------------------------------------------------------------Operating Forecasts --------------------------------------------------------------------------------------------------------------------------------------------------------- Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. 77 78 78 81 82 83 PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 29 of 159 PKF Consulting Canada 13.0 13.1 13.2 13.3 13.4 13.5 14.0 14.1 14.2 14.3 14.4 14.5 15.0 15.1 15.2 15.3 15.4 15.5 FINANCIAL ANALYSIS------------------------------------------------------------------------------------------------------------------------------------------------ 85 Introduction --------------------------------------------------------------------------------------------------------------------------------------------------------------------Deal Structure ----------------------------------------------------------------------------------------------------------------------------------------------------------------Capital Funding --------------------------------------------------------------------------------------------------------------------------------------------------------------Operating Gap Funding ----------------------------------------------------------------------------------------------------------------------------------------------------Summary ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- 85 85 86 86 89 ECONOMIC IMPACT -------------------------------------------------------------------------------------------------------------------------------------------------- 90 Introduction --------------------------------------------------------------------------------------------------------------------------------------------------------------------Economic Impact of Proposed Canmore Conference Centre ---------------------------------------------------------------------------------------------------Delegate Per Spend Assumptions --------------------------------------------------------------------------------------------------------------------------------------Delegate Spending Impacts by Type of Event -----------------------------------------------------------------------------------------------------------------------Benefits to the Accommodation Sector --------------------------------------------------------------------------------------------------------------------------------- 90 92 93 94 95 APPENDIX A – MAPS ------------------------------------------------------------------------------------------------------------------------------------------------- 96 Travel Alberta Information Centre Site ---------------------------------------------------------------------------------------------------------------------------------Palliser Lands North and South Site------------------------------------------------------------------------------------------------------------------------------------Downtown Parking Lot – East and West Site ------------------------------------------------------------------------------------------------------------------------Industrial Lands behind Heliport -----------------------------------------------------------------------------------------------------------------------------------------Elevation Place---------------------------------------------------------------------------------------------------------------------------------------------------------------- Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. 96 96 97 97 98 PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 30 of 159 PKF Consulting Canada EXECUTIVE SUMMARY Study Mandate In February 2014, Canmore Business and Tourism (CBT) retained Deloitte to evaluate the potential opportunity of developing a Conference Centre in Canmore, Alberta. Stakeholder consultation findings showed that there was broad agreement on the potential benefits of a Conference Centre, which contributed to the strong support for assessing the feasibility of the Centre further. In September 2014, Deloitte was retained in association with PKF Consulting to complete a Market Assessment (Phase 1a) and Financial Assessment (Phase 1b) for the proposed Canmore Conference Centre. Current Situational Analysis Canmore’s current accommodation inventory includes 18 hotel properties offering 1,661 rooms. The largest meeting venue is the Coast Hotel & Conference Centre with 9,000 square feet of function space. A further 6 hotels provide from 2,000 to 4,500 square feet of meeting space, with the remainder offering minimal meeting space. As such the Town is largely restricted to hosting groups of less than 200 delegates/attendees in size. In 2013, the Town hosted an estimated 585 events attracting over 27,000 delegates/attendees. Of these events, only 10 attracted more than 250 delegates, with the majority being less than 50 delegates in size. Canmore’s event demand generated an estimated 38,800 occupied room nights for the Town’s accommodation sector, equating to 13.5% of overall room night demand. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. Canmore’s accommodation market has challenges in attracting National and Regional Association conferences, largely due to the larger size of these events and the functional capacity restrictions in the market for self-contained meetings. In 2013, Canmore hoteliers estimate that they received 18 Meeting & Conference (M&C) related inquiries which they were not able to accommodate because of insufficient meeting space, which equates to 6,200 lost room nights. Competitive Meetings & Convention Supply Analysis The proposed Canmore Conference Centre’s primary competitive supply would be comprised of 40 venues, including existing Canmore hotels, resorts and other venues, 9 hotels and resorts in the Alberta Rockies and Red Deer, as well as 9 Tier 2 and 3 Convention/Conference Centres in Alberta and B.C. Canmore’s competitive meetings & convention supply offers just under 1 million square feet of rentable space. Table 1 Canmore's Total Competitive Meetings & Convention Supply # Rentable Square Market Venues Feet Canmore Hotels/Resorts 18 34,675 Canmore Other Unique Venues 4 12,273 Alberta Resorts/Hotels 9 266,277 Alberta and B.C. Convention Centres 9 666,816 Total 40 980,041 Source: PKF Consulting PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 31 of 159 PKF Consulting Canada Competitive Alberta Hotel/Resort Meetings and Convention Demand Analysis Inclusive of Canmore’s accommodation sector, the 27 competitive Alberta Resorts and Hotels offer 5,255 guest rooms and provide 301,000 square feet of meeting space. In 2013, the Meetings and Convention segment generated 328,000 room nights, representing 31% of overall demand. This level of overnight demand translates to an estimated 2,100 events attracting over 221,600 delegates/attendees. Of these events, 227 attracted more than 250 delegates (11%), with 1,870 events (89%) being less than 250 delegates in size. Competitive Convention Centre Demand Analysis The proposed Canmore Conference Centre will compete against other Tier 2 and 3 Conventions Centres in Western Canada for Convention demand at the national and international level, with the majority of Meetings and Food & Beverage demand derived from the local and regional hotel and resort market. There are 9 Tier 2 and 3 competitive Convention Centres in Western Canada. These competitive facilities hosted close to 3,100 events in 2012 and 2013. Each Centre attracted an average of 28 Conventions, 7 Trade Shows, 6 Consumer Shows, 182 corporate meetings/conferences, 81 banquets and 31 other events, for a total of 335 events per Centre in 2013. Table 2 Number of M&C Events and Delegates/Attendees by Type and Size Alberta Hotel/Resort Competitive Market - 2013 Corporate SMERF Incentive/ Groups Gov't Event Size Conventions Meetings Total Less than 250 235 672 941 23 1,871 251-500 142 50 192 501 - 1,000 11 24 35 Total M&C Events 388 672 1,015 23 2,098 Total Delegates/Attendees 82,720 34,876 102,021 1,975 221,593 Avg Event Size 213 52 101 88 106 Source: PKF Consulting Research Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 32 of 159 PKF Consulting Canada Table 3 TIER 2 & 3 COMPETITIVE WESTERN CANADA CONVENTION CENTRES MARKET DEMAND BY EVENT TYPE TOTAL EVENTS 2012 2013 Conventions 248 254 Trade Shows 60 60 Consumer Shows 59 57 Corporate Meetings/Conferences 1,683 1,638 Food & Beverage/ Social 735 732 Other Events 296 278 TOTAL EVENTS 3,081 3,019 TOTAL GROWTH -2.0% SUPPLY Convention Centres % Change RENTABLE SQUARE FEET % Change AVG EVENTS PER CENTRE Conventions Trade Shows Consumer Shows Corporate Meetings/Conferences Food & Beverage/ Social Other Events TOTAL 2012 9 2013 9 0.0% 664,316 0.0% 2012 28 7 7 187 82 33 342 0.0% 664,316 Source: PKF Consulting Based on 3 Tier 2 and 6 Tier 3 Convention Centres in Alberta and B.C. 0.0% 2013 28 7 6 182 81 31 335 Meetings Professional Survey Results PKF prepared an online survey to obtain stakeholder input into the development of a proposed Conference Centre in Canmore. The survey questions focused primarily on quantifying the need for and possible dimensions of the Centre itself, from the perspective of both existing and potential users of meeting/conference facilities in the Town. The survey also focused on the competitive strengths and weaknesses of Canmore as a meeting and conference destination. A total of 360 meeting professionals were contacted via email and 58 completed surveys were received, representing a response rate of 16%. Survey responses were categorized based on the following 3 Group profiles: 1. All Respondents – all meeting professionals who completed the survey; 2. Existing Users of Canmore – have hosted a meeting or event at any venue in Canmore in the past; and 3. Potential Users of Canmore - have not hosted a meeting or event at any venue in Canmore in the past. Respondents who had previously not hosted an event in Canmore were asked to indicate why they had decided not to consider the Town. The top 3 reasons provided were lack of familiarity with Canmore’s meeting facilities, availability of meeting space and logistics of transportation to Canmore (i.e. ground shuttle from Calgary Airport). Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 33 of 159 PKF Consulting Canada As a proportion of total events identified, Calgary Hotels remain the most prominently utilized by both existing and potential User groups. When looking at top venues used by type of event, Existing Users make use of Canmore / Kananaskis Hotels & Resorts more actively than Canadian Convention Centres and Red Deer properties. With respect to Largest Event Size for those who have hosted or might consider hosting events in Canmore, Existing Users identified a size range of 10 to 5,000 delegates, and an average event size of 595 delegates. In comparison, Potential Users identified a range from 10 to 1,700 delegates, and an average of 253 delegates for the largest event that they might potentially host in Canmore. The general response with respect to Meeting Space was that a large ballroom in the range of 6,500 to 10,000 square feet would be sufficient, with adequate breakout space for 400-650 people. Almost one-third of Existing Users indicated that they would not make use of exhibition space. For those who would, the range varied from a small area enough for 10 booths to 50,000 sq.ft., for an average of 12,400 sq.ft. For those who are NOT currently hosting events in Canmore, 76% agreed that additional meeting and accommodation facilities would assist in their decision to bring new events to Canmore. 14% of respondents identified no requirements for connectivity between meeting space and rooms. Facility Alternatives for a New Canmore Conference Centre We have explored 3 facility development alternatives for a proposed Conference Centre in Canmore, which include a standalone conference centre, a full-service hotel with meeting/conference space; and a mixed use venue. Based on our preliminary analysis, we recommend consideration be given to the development of a stand-alone Conference Centre with up to 18,000 square feet of rentable space. This option requires a site in the range of 3.5 acres. Ideally, a site in the range of 5 acres could accommodate the proposed Conference Centre, with an adjacent allowance of 2 acres for future hotel development. As currently configured, the “comfort capacity” of the facility for one convention is the range of 165 delegates, who would require 3,000 square feet of primary meeting space in one room, 3,000 square feet of “dining” space in a second room, and at least 3,000 square feet of tradeshow space in a third room. Finally, respondents’ organizations and/or their clients require Meeting Space & Exhibition Space to be under one roof or physically connected, specifically when hosting large conventions or other events. Approximately 61% of All Respondents are given a mandate to host large conventions & conferences in a venue that is physically attached to guest room accommodations. Only Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 34 of 159 PKF Consulting Canada Table 4 CANMORE CONFERENCE CENTRE RECOMMENDED FACILITY PROGRAM Meeting Space Unit Seats Largest Divisible Room / Ballroom 1 667 Meeting Space 1 533 Public Areas 1 Gross up @ 50% Total 3 1,200 Functional Event Capacity 525 Parking Parking Structure/Lot Total Other Land Site Preparation & Servicing FF&E Total TOTAL PROGRAM Land Construction Site Preparation & Servicing FF&E TOTAL CONFERENCE CENTRE TOTAL PARKING TOTAL PROJECT Source: PKF Consulting Market Demand Potential for a Canmore Conference Centre Sq.ft. 10,000 8,000 2,700 20,700 41,400 persons Stalls Sq.ft./Stal Sq.ft. 427 400 171,000 427 400 171,000 Sq.ft. 158,417 158,417 20,700 41,400 3.6 acres Acres Sq.ft. Sq.ft. 3.6 - - 158,417 41,400 158,000 20,700 41,400 171,000 212,400 Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. For the purposes of this analysis, we have assumed that the proposed Canmore Conference Centre will enter the competitive market by 2018, increasing the number of Convention Centres in the competitive market to 10. We have also accounted for an expansion to one of the Convention Centres in Calgary as well as an expansion of the Whistler Conference Centre by the same year - 2018. This will translate into a 20% increase in supply with over 800,000 square feet of new rentable space coming into the competitive market over the next 5 years. In 2013, Canmore hosted an estimated 103 National and Regional Association conferences, the majority of which were less than 150 delegates in size. On average, the Town attracts 2 Conventions each with approximately 400 delegates per year. Overall the average Convention to Canmore is currently less than 60 delegates. With the opening of the subject 18,000 square foot Canmore Conference Centre in 2018, Canmore is expected to attract 17 Conventions each with an average of 200 delegates, plus 2 Conventions of 350 delegates. Given the Town’s current accommodation supply, the Town will not be in a position to effectively compete for larger conventions of 500+ delegates. In its first year of operation, the proposed Conference Centre is projected to achieve 61% of its fair market share amongst its competitive Convention Centre market. Going forward, the Canmore Conference Centre is projected to gradually improve its market penetration to close to 80% in the Convention market. The market will continue to attain less than its fair market share of Conventions until such time as an additional branded hotel of PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 35 of 159 PKF Consulting Canada 150 to 200 rooms enters the market, and is strategically located in close proximity to the Conference Centre. However, it should be noted that at a projected utilization rate of 17 to 23 Conventions, the Canmore Conference Centre will achieve well above its fair market share in comparison to its Alberta hotels and resorts market. On average, the competitive hotel and resort market attracts 13 self-contained conventions per year. While the preliminary facility program for the Canmore Conference Centre does not provide space dedicated to exhibitions, the Centre is expected to attract 1 Trade Show in its first year of operation, increasing to 2 Trade Shows by its 3rd year of operation, reflecting a market penetration of 30% of its fair market share. We have projected that a new Conference Centre in Canmore will capture 70 corporate meetings/conferences in Year 1, increasing to 100 meetings by Year 3. This represents a penetration rate of over 300% of its fair market share amongst Alberta’s hotel and resort competitive market, increasing to over 430% by Year 3. With the opening of the Canmore Conference Centre in 2018, we have forecast the Centre will achieve more than its fair market share of SMERF events, weddings and other social events (126% penetration rate), growing from 42 events to 54 events by Year 3 (159% penetration rate). In terms of Trade Shows, the new Canmore Conference Centre is projected to attract 440 delegates and exhibitors and 660 room nights during its first year of operation, increasing to 880 attendees/exhibitors and 1,320 room nights by Year 3. The number of delegates attending corporate meetings at the new Conference Centre has been estimated at 5,250 in Year 1 increasing to 10,000 by Year 3. This demand segment will generate the majority of accommodation demand for the Town at 10,500 room nights in Year 1, increasing to 15,000 room nights by Year 3. By its 3rd year of operation, the Canmore Conference Centre is expected to host close to 10,000 guests stemming from Social Events, generating 8,400 room nights for the Town. With the addition of a new Conference Centre offering 18,000 square feet of rentable space, the Centre is forecast to host close to 180 events and 22,300 delegates/attendees to the Town by its 3rd year of operation, which in turn will generate 29,400 room nights. While the Centre is projected to achieve less than its fair market share of event business amongst its competitive Convention Centre market (40 to 55%), it is projected to achieve 200% to 300% of its fair market share amongst its competitive Alberta resorts and hotels that attract self-contained meetings and event functions. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 36 of 159 PKF Consulting Canada Incremental New M&C Demand to Canmore An estimated 2-in-every-3 room nights generated by the Centre will be incremental new M&C demand for the Town, equating to an estimated 58,000 M&C room nights. Assuming that there is no displacement of existing demand and no further hotels enter the market, the addition of a Conference Centre will contribute to a 59% occupancy for the Town – a 5% point increase over 2014 levels. Based on the forecasted utilization levels for the Centre, M&C demand is projected to comprise 17% of overall demand to the Town by its stabilized year of operation. Table 5 Total Projected Delegates/Attendees and Room Nights Generated Canmore Conference Centre Type of Event Year 1 Year 2 Year 3 Conventions 17 20 23 Trade Shows 1 1 2 Corporate Meetings 70 90 100 F&B Social/Other 42 48 54 Total Events 130 159 179 Delegates Conventions 2,850 3,450 4,050 Trade Shows 440 440 880 Corporate Meetings 5,250 6,750 7,500 F&B Social/Other 7,550 8,700 9,850 Total Delegates 16,090 19,340 22,280 Event Days Conventions 34 40 46 Trade Shows 2 2 4 Corporate Meetings 105 135 150 F&B Social/Other 42 48 54 Total Event Days 183 225 254 Delegate Days Conventions 5,700 6,900 8,100 Trade Shows 880 880 2,080 Corporate Meetings 7,875 10,125 11,250 F&B Social/Other 7,550 8,700 9,850 Total Delegate Days 22,005 26,605 31,280 Room Nights Conventions 4,560 5,520 6,480 Trade Shows 660 660 1,320 Corporate Meetings 9,188 11,813 13,125 F&B Social/Other 6,392 7,414 8,436 Total Room Nights 20,799 25,406 29,361 2013 M&C Room Nights in Canmore 38,779 Incremental New M&C Room Nights to Canmore 19,400 Source: PKF Consulting Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 37 of 159 PKF Consulting Canada Site Analysis For the potential location of the proposed Conference Centre, five publicly owned sites were identified by CBT for initial consideration. Additional sites may be considered for the potential Conference Centre, however, for the purpose of this report, only publicly-owned sites have been considered. The following five (5) publicly owned sites are being considered for the proposed Conference Centre: • Travel Alberta Information Centre Site • Palliser Lands North and South Site • Downtown Parking Lot – East and West Site (802 6th Avenue and 907 7th Avenue, Canmore) • Industrial Lands behind Heliport • Elevation Place Evaluation factors and weightings were developed based on input and confirmation from CBT. Land acquisition or access arrangements have not been assessed in the analysis and will need to be considered based on the potential short-list of sites. Each publicly owned site was assessed against each of the five evaluation factors and scored accordingly. Each site is given a score out of 10 for each evaluation criterion. In collating all the scores, based on the weighting of each evaluation factor, a weighted score is calculated for each factor, per site. The weighted scores are then summed to produce the overall score for each site, which is used to rank the sites in order of preference. Table 6 CANMORE CONFERENCE CENTRE Site Analysis Evaluation Factors and Weightings Evaluation Factor Weighting 1 Relative proximity to critical mass of hotels 40% 2 Proximity to the downtown core and/or availability of transportation access 3 4 5 Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. Impact of land characteristics on potential cost of development Land availability for potential future expansion Site visibility 25% 20% 10% 5% Description Depending on if the Town decides to pursue a standalone conference centre, it is very important for the site to be close to a critical mass of hotels, as noted by the majority of meeting planners surveyed who identified this as a significant factor driving conference location selection. In Canmore, the concentration of hotels is outside the downtown core, largely along Bow Valley Trail with proximity to the Trans-Canada Highway. A site located close to the downtown core (i.e., short walk or accessible by convenient public transit or shuttle) can provide an opportunity for delegates to easily visit places downtown for restaurant and retail activities which is expected to be a key economic driver of the conference centre. The key drivers of incremental cost of development may include site-specific characteristics that may lead to higher construction-related costs (e.g. environmental conditions, land constraints etc.). The land parcel size will be a factor in assessing the conference centre facility's potential for future expansion. The preferred conference option based on the market assessment, which is a stand-alone venue with a 2 level parking structure, may require approximately 3.6 acres. Expansion for a potential hotel build out may require an additional 1.7 acres, assuming the hotel is built on 5 floors, and the existing 2 level parking structure is not expanded. A larger parcel of land will provide more flexibility for future expansion. The site’s ability to provide a visible location for the conference centre will enhance its profile within the Town. Visibility from the highway is an important consideration which will aim to advertise the proposed Conference Centre to the highway users. PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 38 of 159 PKF Consulting Canada As per the evaluation summary, among the publicly owned sites, Elevation Place and the Downtown Parking Lot scored the highest in the analysis, largely driven by their proximity to the majority of hotels in the Town as well to the downtown core. However, additional review will be required to further assess the feasibility of both sites based on the requirements of the potential Conference Centre. As an initial step, the extent of available land on both sites needs to be reviewed in more detail to make a determination if this is sufficient for a proposed Conference Centre and associated parking requirements. Indicative Capital Costs High level capital cost estimates have been estimated for the preferred stand-alone facility option size of 41,400 square feet, based on benchmarked capital costs from comparable precedent conference centres and industry estimates. Two convention centres, Hendersonville Conference Centre and Fredericton Conference Centre were selected as potential comparables because they are new build projects with similar gross facility sizes as the proposed Centre. Using the precedent examples as the basis to develop a reasonable applicable cost range, the estimated total capital cost (construction costs and soft costs) for the proposed Conference Centre is $15 -$20 Million. The unit construction cost estimate for the recommended parking facility (an above greade two level parking structure with 427 spaces) was sourced from the Altus Cost Guide. Based on an estimated square footage of 170,667, the estimated total cost range for the proposed parking facility is $16 - $20 Million. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. The estimated total capital cost range for the proposed conference centre and parking facility is $31 - $40 Million, which excludes land costs. Operating Projections Operating forecasts for the first five years of operation have been based on 18,000 square feet of rentable space, with the proposed Canmore Conference Centre hosting 179 events and 254 event days by its stabilized year of operation (Year 5). Revenues will be derived through space rentals, food and beverage and AV/Event Services. For the purposes of our analysis, we have assumed that both the Food and Beverage and Av/Event Services will be internalized at the proposed Centre, rather than outsourced to third party operators. Staffing requirements for the Centre have been estimated at 24 full-time equivalent positions, for a total payroll of $1.3 Million. The subject Canmore Conference Centre is projected to operate at a net loss of $394,000 in Year 1, decreasing to a net loss of $126,000 by Year 5. There may be an opportunity for Canmore Business and Tourism (CBT) to lease space at the subject Conference Centre at an estimated $50,000 in Year 1, increasing at 2.5% inflation over the projection period. This lease income would allow the Canmore Conference Centre to reduce its net loss to $344,000 in Year 1, decreasing to a net operating loss in Year 5 of $72,000. PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 39 of 159 PKF Consulting Canada Table 7 CANMORE CONFERENCE CENTRE OPERATING PROJECTIONS OPERATING FORECASTS Year 2 Year 1 Facility Profile Multi-function space (rentable sq. ft.) Meeting Rooms (rentable sq. ft.) Total Facility Utilization Events Event Days Revenues Space Rentals F&B Revenues Other Event Services Total Revenue Direct Operating Expenses Direct Event Expenses Direct F&B Expenses Direct Other Event Expenses Total Direct Expenses Departmental Income Indirect Operating Expenses Administration Marketing & Sales Building Operations & Maintenance Utilities Insurance Property Taxes Total Indirect Operating Expenses Reserve for Asset Replacement Net Operating Income Potential Lease Income from CBT NOI After CBT Lease Source: PKF Consulting 10,000 8,000 18,000 55.6% 44.4% 100.0% 10,000 8,000 18,000 55.6% 44.4% 100.0% Year 3 10,000 8,000 18,000 Year 4 56% 44% 100% 10,000 8,000 18,000 130 183 159 225 179 254 179 254 $305,000 $1,591,000 $259,000 $2,155,000 14.2% $372,000 73.8% $1,972,000 12.0% $327,000 100.0% $2,671,000 13.9% $440,000 73.8% $2,342,000 12.2% $379,000 100.0% $3,161,000 13.9% $451,000 74.1% $2,400,000 12.0% $388,000 100.0% $3,239,000 Year 5 56% 44% 100% 10,000 8,000 18,000 56% 44% 100% 179 254 13.9% $463,000 13.9% 74.1% $2,460,000 74.1% 12.0% $398,000 12.0% 100.0% $3,321,000 100.0% $196,000 $1,161,000 $158,000 $1,515,000 $640,000 64.3% 73.0% 61.0% 70.3% 29.7% $220,000 $1,440,000 $178,000 $1,838,000 $833,000 59.1% 73.0% 54.4% 68.8% 31.2% $246,000 $1,710,000 $193,000 $2,149,000 $1,012,000 55.9% $251,000 73.0% $1,752,000 50.9% $198,000 68.0% $2,201,000 32.0% $1,038,000 55.7% $258,000 73.0% $1,796,000 51.0% $203,000 68.0% $2,257,000 32.0% $1,064,000 55.7% 73.0% 51.0% 68.0% 32.0% $289,000 $231,000 $227,000 $104,000 $75,000 $0 $926,000 $108,000 ($394,000) $50,000 ($344,000) 13.4% 10.7% 10.5% 4.8% 3.5% 0.0% 43.0% 5.0% -18.3% $296,000 $237,000 $233,000 $107,000 $77,000 $0 $950,000 $134,000 ($251,000) $51,000 ($200,000) 11.1% 8.9% 8.7% 4.0% 2.9% 0.0% 35.6% 5.0% -9.4% $303,000 $243,000 $239,000 $110,000 $79,000 $0 $974,000 $158,000 ($120,000) $52,000 ($68,000) 9.6% $311,000 7.7% $249,000 7.6% $245,000 3.5% $113,000 2.5% $81,000 0.0% $0 30.8% $999,000 5.0% $162,000 -3.8% ($123,000) $53,000 -2.2% ($70,000) 9.6% $319,000 7.7% $255,000 7.6% $251,000 3.5% $116,000 2.5% $83,000 0.0% $0 30.8% $1,024,000 5.0% $166,000 -3.8% ($126,000) $54,000 -2.2% ($72,000) 9.6% 7.7% 7.6% 3.5% 2.5% 0.0% 30.8% 5.0% -3.8% -16.0% Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. -7.5% -2.2% PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 40 of 159 PKF Consulting Canada Funding Analysis Capital and operating funding options were assessed for the proposed Conference Centre facility based on the indicative capital cost estimates and operating projections. Given the Town’s recent experience in funding the Elevation Place (a 77,000 square foot recreational facility that includes a library and multipurpose community spaces), and its potential debt capacity and reserves, the Town may consider a similar capital funding model for the proposed Canmore Conference Centre, while leveraging maximum available Provincial and Federal government funding opportunities. As the proposed Centre is expected to play a significant role in the creation of additional room nights for Canmore hoteliers, the Town may consider an additional surcharge on hotel rooms in order to fund the projected operating gap, either through increasing existing charges or potentially a new fee. The potential magnitude of this surcharge was assessed based on the operating projections, as $91 per hotel room annually. This amount translates to 46 cents per occupied room night (0.3% of the average daily rate). It is suggested that the Town consider exploring the potential for the introduction of a new mandatory hotel levy if adjustments to existing mechanisms are not feasible. Downside scenario analysis was conducted to assess the impact on the suggested hotel levy if there is a 10%, 25% and 50% reduction in the projected operating revenue. Based on the downside scenario analysis, the levy ranges from $266 - $967 per hotel room annually. Economic Impact – New Spending to Canmore Based on the overnight demand assumptions, the opening of the subject Canmore Conference Centre is projected to generate a total of 20,800 room nights in Year 1, increasing to 29,400 by Year 3. Approximately two-thirds of all room nights generated by the Conference Centre will be incremental new demand to Canmore. As such, the incremental new M&C activity to the Town of Canmore is estimated at 13,700 room nights in Year 1, increasing to 19,400 room nights by Year 3. The average delegate to the Town of Canmore is estimated to spend $350.48 per day. The subject Conference Centre is Table 8 CANMORE CONFERENCE CENTRE Operating Gap Funding Scenario Analysis Scenario Base Case Scenario 1 Scenario 2 Scenario 3 5 - Year Average Revenue $ 2.9 Milion $ 2.6 Million $ 2.2 Million $ 1.5 Million Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. Annual Hotel Levy per hotel room $91 $266 $529 $967 $ / Occupied Room Night $ 0.46 $ 1.34 $ 2.65 $ 4.85 Percentage of Average Hotel daily rate 0.30% 0.90% 1.90% 3.40% PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 41 of 159 PKF Consulting Canada projected to host 17 major conventions in Year 1, with 2,850 delegates, increasing to 23 events and 4,050 delegates by its stabilized year of operation. Total delegate spending is projected to reach $2.9 Million by the Centre’s 5th year of operation, of which $2.6 Million (90%) will be incremental new spending to the Town of Canmore. Based on the preceding analysis, the proposed Canmore Conference Centre is projected to generate $10.6 Million in total delegate spending to Canmore by its 5th year of operation, of which 68% of this spending will be new incremental revenues to the Town, equating to $7.2 Million in new spending per year. The direct benefits to the accommodation sector in the Town will be strong: Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. The Conference Centre is projected to generate 19,400 incremental room nights and $3.6 Million in room revenue by Year 5; Approximately 2-out-of-every 3 room nights generated will be incremental new demand to Canmore, accounting for $2.3 Million in new room revenue annually. By the stabilized year of operation, meetings and convention related demand generated by the Town of Canmore is projected to generate an estimated 59,600 room nights for the City – 54% above the City’s existing M&C demand levels of 38,800 room nights recorded in 2013. PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 42 of 159 PKF Consulting Canada Table 9 Total and Incremental Delegate Spending (In $Millions) CANMORE CONFERENCE CENTRE TOTAL DELEGATE SPENDING Year 1 Year 2 Year 3 Accommodation $2.27 $2.84 $3.40 F&B $0.93 $1.17 $1.41 F&B at CC $1.59 $1.97 $2.34 Space Rentals and Other Services at CC $0.56 $0.70 $0.82 Retail $0.94 $1.17 $1.42 Local Transportation $0.29 $0.36 $0.43 Recreation & Entertainment $0.18 $0.23 $0.27 TOTAL DELEGATE SPENDING $6.76 $8.44 $10.09 TOTAL INCREMENTAL DELEGATE SPEND Accommodation $1.45 $1.80 $2.20 F&B $0.61 $0.75 $0.93 F&B at CC $1.02 $1.26 $1.52 Space Rentals and Other Services at CC $0.56 $0.70 $0.82 Retail $0.61 $0.75 $0.93 Local Transportation $0.18 $0.23 $0.28 Recreation & Entertainment $0.12 $0.15 $0.18 TOTAL INCREMENTAL DELEGATE SPE $4.54 $5.64 $6.87 % of Tot al Delegat e Spend Source: PKF Consulting Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for:6,Canmore Business & Tourism January 2016 Regular Business Meeting 5 p.m. 67% 67% 68% Year 4 $3.48 $1.45 $2.40 $0.84 $1.45 $0.44 $0.28 $10.34 Year 5 $3.57 $1.48 $2.46 $0.86 $1.49 $0.45 $0.29 $10.60 $2.26 $0.96 $1.55 $0.84 $0.95 $0.29 $0.18 $7.04 $2.32 $0.98 $1.59 $0.86 $0.98 $0.30 $0.19 $7.22 68% 68% PKF Consulting Inc. in association with Deloitte Canada 2015 Page March 43 of 159 PKF Consulting Canada 1.0 INTRODUCTION 1.1 Study Background Deloitte was initially retained by Canmore Business and Tourism (“CBT”) in February 2014 to consult with Town representatives, developers, hoteliers and market specialists in assessing the potential opportunity to develop a Conference Centre in Canmore, Alberta. Based on the stakeholder consultation findings, there was broad agreement on the potential benefits of a Conference Centre primarily in boosting hotel occupancies in Town and increasing economic activity in the downtown core. In addition, there was strong support in exploring the feasibility of the Project further, including in particular, a market assessment to study the potential opportunity for the Town in more detail. 1 Deloitte in association with PKF Consulting was then retained in September 2014 to undertake a preliminary feasibility study comprising of: 1. Phase 1a: A market assessment focused on identifying the potential type of facility that may be supported in Canmore given the projected conference market environment; and 1 Canmore Conference Centre – Stakeholder Consultation Final Report, Deloitte LLP. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. 2. Phase 1b: A financial assessment assessing the high-level feasibility of a potential Conference Centre facility with respect to expected costs, funding and potential deal structure options. 1.2 Phase 1a Study Tasks In meeting the study objectives, the consulting team undertook the following tasks: 1. Held a conference call with CBT on September 19 2014 to: Establish direct lines of communication; Discuss goals, objectives and key deliverables of the study; Identify appropriate contacts and resources necessary to ensure complete examination of issues and specific relevant data; and Obtain all relevant background materials. 2. Undertook a field trip of Canmore from October 6 to 8, 2014, including a tour of potential sites for conference centre development and held one-on-one interviews with key CBT management staff: Mr. Andrew Nickerson, President and CEO; Mr. Larry Gales, VP Business Development; and PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 1 Page 44 of 159 PKF Consulting Canada Ms. Rachel Associate. Ludwig, Business Development Michael Roycroft, Area Manager, Canmore Nordic Centre Provincial Park Brian Slot, Travel Alberta 3. Held one on one meetings and /or telephone interviews with Canmore hotel partners including: 5. Examined Canmore’s tourism infrastructure, with emphasis on the current and future supply demand dynamics of the accommodation sector. Ms. Sarah Henshaw, GM, Coast Hotel and Conference Centre Ms. Marie-Eve Jackson, Director of Sales and Marketing, Coast Hotel and Conference Centre Mr. Jim Muir, President, Clique Hotels and Resorts Mr. Edward Keenan, VP – Resorts, Clique Hotels and Resorts Mr. Ian Thorley, Director of Sales and Marketing, Bellstar Hotels & Resorts Mr. Darryll Hunter, Area GM, Bellstar Hotels & Resorts Ms Teresa Pacheco, GM, Holiday Inn Canmore Ms Barbara Scott, Area GM, Mystic Springs Chalets & Hot Pools, Silver Creek Lodge, The Georgetown Inn Mr. Glenn Iles, Director of Sales and Marketing, Delta Lodge at Kananaskis 6. Reviewed Meeting & Conference (“M&C”) leads for the Canmore area. 7. Undertook primary research and analysis of the competitive environment including purpose-built Convention Centre supply in Western Canada with the focus on Tier 2 venues in Alberta and Tier 3 competitive venues 2 in British Columbia and full service competitive hotels in Kananaskis, Banff, Lake Louise, Jasper and Red Deer. 8. Analyzed the accommodation demand and supply performance of Canmore hotels and the competitive market from 2009-2013, including the number of room nights and events by type generated by M&C in 2013. 9. Distributed an on-line survey to 360 national and provincial meeting planners, with a 16% response rate of 58 completed surveys. 4. Held one on one meetings and / or telephone interviews with other stakeholders including: Mr. Jim Younker, Facilities Manager, Town of Canmore Mr. Frank Kernick, Local Developer, Spring Creek Mr Vijay Domingo, VP Spring Creek Ms. Joanne Richardson, Sales Manager, Cornerstone Theatre & Restaurant Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. 2 Tier 1 Convention Centres are defined as those with greater than 250,000 square feet of rentable space; Tier 2 Conventions Centres offer between 50,000 to 250,000 square feet of meeting space; and Tier 3 Centres offer less than 50,000 square feet of meeting space. PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 2 Page 45 of 159 PKF Consulting Canada 10. Identified three potential development options for a proposed Conference Centre in Canmore including: a purpose-built Conference Centre; a hotel with meeting/conference facilities; and a Multi-Use Development. 11. Recommended and assessed the preferred development option for the proposed Canmore Conference Centre. 12. Prepared utilization projections for a proposed Conference Centre for Conventions; Trade Shows; Consumer Shows; Meetings; Food and Beverage; and Other events over the first 3 years of operation. 13. Documented Phase 1a study research, findings and conclusions. 1.3 assessment and utilizations projections over the facility’s first 5 years of operation; 4. Conducted a financial analysis for the proposed Conference Centre, based on the 5-year operating projections, including: funding requirements and potential options; 5. Preparation of economic impact estimates for the proposed Conference Centre resulting from construction, on-going income and employment associated with operations and visitor expenditures; and 6. Documented Phase 1a and Phase 1b study findings in the subject report. Phase 1b Study Tasks The following tasks were undertaken to assess the financial and market feasibility of the proposed Canmore Conference Centre: 1. Identified and evaluated potential site alternatives for a proposed Conference Centre in Canmore; 2. Developed preliminary order of magnitude capital costs for the proposed Canmore Conference Centre based on the preferred development program and comparable conference centre market benchmark estimates; 3. Prepared operating projections for the proposed Canmore Conference Centre based on the Phase 1a market Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 3 Page 46 of 159 PKF Consulting Canada PHASE 1A: MARKET ASSESSMENT Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 4 Page 47 of 159 PKF Consulting Canada 2.0 CURRENT SITUATIONAL ANALYSIS 2.1 Introduction The following section provides an overview of the Town of Canmore and its strategic goals related to becoming a meetings and convention destination. A description of Canmore’s current inventory of meeting facilities and related M&C demand has also been provided. 2.2 Town of Canmore Economic Profile The Town of Canmore is located in the Province of Alberta, and is situated in the Canadian Rocky Mountains sitting at over 1,300 metres above sea level. The Town is approximately 100 kilometres west of Calgary’s City Centre directly on the Trans Canada Highway. Originally founded as a mining town, Canmore has grown considerably since the 1988 Winter Olympics in Calgary. The Town has experienced rapid population growth over the past several years. The 2011 Canmore Census indicates that there are 12,317 permanent residents in the Town, a 0.7% increase from the previous year. According to the Canmore Economic Development Authority, population growth in recent years has been driven by a number of factors including: the approval and development of a number of large residential subdivisions; the constraints placed on growth within the nearby Town of Banff; and a broad and high level of interest in establishing residences in Canmore. Restrictions Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. on residential development within the Canadian Rocky National Parks have benefited Canmore, however the Town has recently imposed its own development restrictions to maintain the small town atmosphere and prevent “Whistler-like” sprawl. As shown in Table 2-1, Canmore has been experiencing modest permanent population growth since 2005 while the non-permanent population has been increasing significantly each year. Table 2-1 Town of Canmore Population 2006 to 2011 2006 2008 2009 Permanent 11,599 12,205 12,226 Non-Permanent 4,818 5,567 5,744 Total 16,417 17,772 17,970 Note: Non Census in 2007 or 2010 2011 12,317 5,982 18,299 Source: Town of Canmore Historically, mining was Canmore’s primary industry, however in recent years the basis of the economy has shifted, placing tourism in the spotlight. The emphasis on tourism grew from international recognition gained during the aforementioned 1988 Olympic Winter Games, when the Nordic Skiing events were held within the Township of Canmore. Canmore has been considered to be the “growth” community in tourism for Alberta. Currently, the tourism sector in Canmore is the Town’s primary economic driver, employing approximately 20% of the population. The Town of Banff also plays a significant role within Canmore, with approximately 38% of Canmore’s permanent population labour PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 5 Page 48 of 159 PKF Consulting Canada force employed in other communities, including 11% employed in Banff. Building permit values within the Town of Canmore jumped sharply in 2011, reaching more than $57 Million, largely due to the construction of the community recreation facility -- Elevation Place, and then dropped to a low of $27 million in 2012. In 2013, there was a rebound in building permits related to the largest amount of residential construction since 2008, reaching a total of $73 Million. An extended period of economic growth in Alberta, and demand for mountain recreational properties fuelled rising real estate values in Canmore over the past ten years. Toward the end of 2008, the global economic downturn suddenly cooled real estate markets, resulting in a slowdown of sales volumes in Canmore and some moderation in prices. Prices for vacation ownership properties prior to 2008 were upwards of $700 per square foot, which can now be purchased from between $250 to $400 per square foot. The $39 million Canmore Multiplex known as Elevation Place opened in 2013. The 77,000 square foot facility includes an aquatics centre, a rock climbing centre, a library and multipurpose community spaces. The Town of Canmore has also established redevelopment plans for the Bow Valley Trail area to create a more urban street where there is more interaction between the buildings and people. The plan will also address land uses, pedestrian and vehicular movement, parking and recreational, educational and community facilities, among other issues. Table 2-2 Town of Canmore Construction Value of Building Permits 2008 to 2013 2008 2009 2010 2011 2012 Residential $85,411 $25,859 $28,357 $21,882 $25,311 Commercial $14,118 $2,153 $9,342 $2,911 $1,271 Insitutional/Gov't $902 $2,251 $578 $31,248 $451 Industrial $850 $3,029 $20 $1,930 $300 Total $101,281 $33,292 $38,297 $57,971 $27,333 -67% 15% 51% -53% % Change 2013 $59,987 $9,078 $4,481 $134 $73,680 170% Source: Town of Canmore 2.3 Canmore Business and Tourism (CBT) In mid 2011, the Canmore Economic Development Authority integrated operations with Touism Canmore Kananaskis to form Canmore Business and Tourism (CBT). CBT’s Vision is the lead organization in securing a vibrant economic future for Canmore Kananaskis. Its Mission is to promote Canmore Kananaskis as a place to live, work, and play through recognition, development and delivery of business and tourism opportunities that are in alignment with the established community branding. Tourism Canmore Kananaskis is the operating name used to market the Canmore Kananaskis brand to Alberta, Canada and the globe as an authentic and personal mountain lifestyle experience. As part of its Strategic Plan 2013-2015, CBT has identified the following Strategic Goals with respect to increasing meetings and group events: Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 6 Page 49 of 159 PKF Consulting Canada CBT Strategic M&C Goals Canmore Kananaskis is Canada’s mountain destination for meetings and group events Economically viable development projects aligning with brand are realized. 2013 Target 14,000 potential room nights generated by MCIT leads distributed by CBT to membership Development Plan for a self-funding self-sustaining Convention Centre approved by CBT board and presented to Town Council. Table 2-3 provides a summary of M&C leads generated by Tourism Canmore Kananaskis (TCK) in 2013 and year-to-date November 2014 in terms of total room nights. As shown, total room nights generated through TCK have increased by 17% in 2014. As of November 2014, TCK remains about 5,000 room nights short of its 2014 Goal. Source: CBT Strategic Plan 2013-2015 The Town and CBT’s vision calls for the development of an integrated, multi-use conference centre, either located in downtown Canmore or the peripheries of the Town, which could potentially become a world-class facility and an iconic landmark bringing significant value to the community, residents, businesses and visitors. A key consideration is to ensure the “right” model for the Conference Centre is developed such that it fits within the longterm vision of the Town’s broader economic development initiatives. 3 To this end, the more cohesive organization has already expanded its team, including new staff to focus on developing new business for meetings and conferences; and undertaking the subject market assessment for a new Conference Centre. Of CBT’s $1.5 Million annual budget, approximately $100,000 is currently dedicated to MC&IT, inclusive of payroll and marketing initiatives. TCK accommodation partners provide an estimated $1 Million towards CBT’s annual budget through a 3% destination marketing fee. Table 2-3 2013-2014 Leads Generated by TCK By Month (Room Nights) Month Room Nights Pace 2014 2013 January February March April May June July August September October November December 1,586 3,955 2,743 1,600 1,372 2,477 711 120 3,715 1,460 20 7,098 2,460 50 629 440 580 0 1,079 1,260 587 678 2,067 -78% 61% 5386% 154% 212% 327% 100% -89% 195% 149% -97% Total YTD 19,759 16,928 17% Goal 2014 25,000 Source: Tourism Canmore Kananaskis Canmore Conference Centre – Stakeholder Consultation Final Report, Deloitte LLP and affiliated entities, April 2014 3 Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 7 Page 50 of 159 PKF Consulting Canada 2013 Room Total Nights Events Association Conference Corporate Meeting Incentive Event Social Event (F&B) Sporting Event Tour & Travel Event Trade Show Wedding TOTAL 3 11 0 0 2 0 0 4 20 1,059 909 0 0 600 0 0 455 3,023 Table 2-4 Total Room Nights Generated by TCK by Event Type - 2013-2018 2014 2015 2016 2017 Total Total Room Total Room Total Room Room Events Events Nights Events Nights Events Nights Nights 16 9 2 1 4 3 1 4 40 9,860 1,866 79 20 1,212 2,420 200 180 15,837 4 5 1 2 1 2 1 16 32 2,335 370 36 105 1,600 530 200 971 6,147 8 2 0 0 1 0 0 0 11 7,671 390 0 0 1,600 0 0 0 9,661 1 0 0 1 0 0 0 0 2 732 0 0 80 0 0 0 0 812 2018 Total Room Events Nights 2 0 0 0 0 0 0 0 2 1,437 0 0 0 0 0 0 0 1,437 Total - 2013-18 Total Room Events Nights 34 27 3 4 8 5 2 24 107 23,094 3,535 115 205 5,012 2,950 400 1,606 36,917 Source: Tourism Business & Tourism (leads generated in 2013 and 2014) Table 2-4 summarizes the frequency of M&C leads generated through TCK in 2013 and year-to-date November 2014 by type of event, according to the year that the event is expected to take place. As shown, an estimated 107 events and 37,000 room nights have been generated for the 6 year period. Of these, 40 events and 15,840 room nights were sourced for 2014. Association Conferences and Conventions yielded the highest number of room nights at 23,100 over the 6 years, and 34 events. While TCK forwards each of the leads generated to its hotel partners, currently there is no mechanism in place to track whether or not the hotels are able to secure any of these events. Based on conversations with several of Canmore’s hotel partners, they estimate that 80% of their meeting and conference business is generated internally, with 20% provided through TCK generated leads. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. 2.4 Canmore’s Meeting and Convention Venues 2.4.1 Hotel Inventory As summarized in Table 2-5, the Canmore accommodation market currently consists of 18 properties offering an estimated 1,628 rooms. It should be noted that the number of rooms identified for the vacation ownership properties in the market is based on the number of units in the rental pool and not on the total number of units at the property. The Coast Hotel & Conference Centre provides the largest meeting venue in the market at just under 9,000 square feet of function space. A further 6 hotels provide from 2,000 to 4,500 square feet of meeting space, while 9 hotels offer less than 1,000 square feet of meeting space and 2 hotels do not offer any meeting space. PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 8 Page 51 of 159 PKF Consulting Canada Canmore hotels which offer in excess of 2,000 square feet of meeting space will compete with the proposed Conference Centre for social and corporate events such as banquets, holiday parties, and corporate meetings and training sessions from within the region. They will also compete for small to mid-sized corporate, association, and convention business at the local, provincial and national level. Table 2-5 Canmore Competitive Hotel Facilities Number of Hotel Total Rentable Ballroom rooms Space (Sq.Ft.) Space 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Coast Hotel & Conference Centre Quality Resort Chateau Canmore Blackstone Mountain Lodge Ramada Inn & suites Holiday Inn Mystic Springs Chalets & Hot Pools Falcon Crest Lodge Windtower Lodge & Suites Best Western Pocatara Lodges at Canmore Crossing Fire Mountain Lodge Econolodge Copperstone Resort Silver Creek Lodge Grand Rockies Resort Stone Ridges Resort Solara Resort & Space Georgetown inn Total 164 93 124 189 99 44 72 102 82 64 18 60 59 55 140 87 156 20 1,628 8,789 3,133 950 3,325 3,675 670 730 1,000 1,913 775 150 300 2,625 1,100 4,530 810 34,475 5,989 2,800 Meeting Space 2,800 3,133 950 525 3,875 670 730 1,000 1,913 775 150 300 2,625 1,100 4,530 810 Number of Meeting Functional Rooms Capacity 10 5 1 4 4 1 2 1 3 1 1 1 3 1 4 2 44 400 172 60 200 140 40 40 70 110 82 12 18 120 55 200 40 Source: PKF Consulting Inc. Research Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 9 Page 52 of 159 PKF Consulting Canada 2.4.2 Other Unique Venues As identified in Table 2-6, Canmore also offers a number of other venues that provide meeting and event space which will compete with the proposed Conference Centre for smaller group business. These venues are attractive to local groups hosting social or business-related meetings and events and weddings/social functions. The Cornerstone Theatre and Silvertip Golf Course can accommodate banquet and meeting functions of up to 250 to 280 guests, while the Nordic Centre offers 9 meeting rooms, and can handle up to 130 guests for a banquet/social event. Elevation Place offers one meeting room for up to 53 persons. Table 2-6 Other Unique Meeting Venues, Canmore, Alberta Maximum Total Rentable Largest Room Banquet Space ( Sq. Capacity Ft.) Nordic Centre 2,165 2,165 130 Silvertip Golf Course 3,344 3,344 250 Cornerstone Theatre 6,000 6,000 280 Elevation Place 764 764 53 Source: PKF Consulting Research Given Canmore’s current hotel room inventory and meeting space capacity, the Town is largely restricted to hosting groups of less than 200 delegates/attendees in size from a functional capacity perspective. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 10 Page 53 of 159 PKF Consulting Canada 2.5 The most recent additions to the market include the Copperstone Resort, Stone Ridges Resort, Grand Rockies Resort and Solara Resort & Spa, all of which opened in Canmore over the 2009 to 2011 period. Canmore’s Historic Accommodation Demand 2.5.1 Historic Supply and Demand As shown in Table 2-7, accommodation demand in Canmore has increased by approximately 141,000 occupied room nights over the past 6 years (2009 to 2014). Furthermore, Canmore’s market occupancy has ranged from 39% in 2009 to a high of 54% in 2014. In 2010, supply increased by approximately 17% and was absorbed with a 16% increase in occupied room nights. In 2011, supply increased by a further 11%, while demand increased by 25%, contributing to the higher occupancy rates. Demand levels continued to improve by over 8% in 2012, before witnessing a -1% decline in 2013, when the Alberta floods negatively impacted tourism demand at the beginning of the summer season. Year-end 2014 results indicate a strong rebound of 13% in occupied room nights over the same period in 2013, alongside a 2% increase in available room nights. Table 2-7 Canmore, Alberta HISTORIC MARKET PERFORMANCE TOTAL COMPETITIVE MARKET Rooms Annual Occupancy Average Daily Rate RevPar Available Room Nights Occupied Room Nights Room Revenue MARKET GROWTH 2009 2010 2011 2012 2013 2014 1,296 39.0% $118.27 $46.09 473,040 184,360 $21,803,760 1,519 38.6% $113.35 $43.70 554,435 213,755 $24,229,423 1,686 43.5% $118.45 $51.58 615,248 267,905 $31,732,288 1,661 47.8% $129.03 $61.73 606,265 290,018 $37,421,984 1,628 48.4% $134.01 $64.91 594,220 287,801 $38,569,289 1,661 53.7% $143.61 $77.10 606,167 325,435 $46,736,149 2009 2010 2011 2012 2013 2014 na na na na 17.2% 15.9% -4.2% -5.2% 11.0% 25.3% 4.5% 18.0% -1.5% 8.3% 8.9% 19.7% -2.0% -0.8% 3.9% 5.2% 2.0% 13.1% 7.2% 18.8% Available Rooms Occupied Room Nights Average Daily Rate RevPAR Source: PKF Consulting Inc. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 11 Page 54 of 159 PKF Consulting Canada Table 2-8 Market Segmentation Canmore Accommodation Market - 2013 2.5.2 Seasonality of Demand Figure 2-1 provides a summary of monthly occupancy levels achieved in the Canmore market in 2013. While the overall market achieved an annual occupancy of 48% in 2013, occupancy levels range from a low of 29% in January to a peak of 82% in August. For 8 months of the year, Canmore’s room inventory achieved less than 60% occupancy in 2013. Demand levels peak during the summer months and on weekends, leaving capacity to compete for meetings and conference demand during the offseason months and mid-week periods. 2.5.3 Market Segmentation The market segmentation for Canmore’s accommodation market in 2013 is presented in Table 2-8. Room Nights Occupied Market Segment Corporate/Commercial Meeting/Conference/Group Leisure Gov't/Other Total Market % Demand 16,958 5.9% 38,779 221,344 10,721 287,801 13.5% 76.9% 3.7% 100.0% Source: PKF Consulting Research The meeting/conference/group segment accounted for 13.5% of all room nights generated in the Canmore market in 2013. This segment includes rooms demand generated for the purposes of attending meetings/seminars/conferences internally within area Figure 2-1 CANMORE MONTHLY OCCUPANCY % - 2013 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Source: PKF Consulting Research Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 12 Page 55 of 159 PKF Consulting Canada hotels, with much of the demand from self-contained meetings at hotels offering greater than 2,000 square feet of meeting space. Group demand also includes SMERF-related business (Social, Military, Educational, Religious and Fraternal event-based banquets), such as weddings. Canmore’s accommodation market currently attracts 1 room night of M&C demand (38,800 room nights) for every square foot of meeting space provided in Canmore’s hotel inventory (34,675 square feet). 2.6 Canmore’s Meeting & Conference Demand 2.6.1 M&C Room Nights by Event Type Of the estimated 38,800 M&C room nights generated by Canmore’s accommodation market in 2013, approximately 43% of demand was generated by smaller Corporate groups of less than 100 delegates, with a further 37% generated by SMERF events, and 20% by National and Regional Associations (Table 2-9). Canmore’s accommodation market has challenges in attracting National and Regional Association demand, due to the larger size of these events and the functional capacity restrictions in the market for self-contained meetings. 2.6.2 Number of M&C Events by Type Based on interviews with hotel management, PKF has estimated the number of M&C events hosted by Canmore accommodation properties in 2013. Factors include M&C room night demand by type, average guests per room, average length of the event and the average size of the event. As summarized in Table 2-10, the Canmore accommodation market hosted an estimated 585 events, including 286 SMERF-related events; 195 corporate groups and over 100 national and regional association meetings/conferences. Table 2-10 Number of M&C Events by Type Canmore Accommodation Market - 2013 Number of Events Type of Demand % Demand Corporate Groups 195 33% Table 2-9 Meeting/Convention/Group Demand by Type Canmore Accommodation Market - 2013 Occupied Room Nights Type of Demand % Demand Corporate Groups 16,489 43% National & Regional Ass'n 7,908 20% 2.6.3 Number of Events by Size and Delegates SMERF Groups Total M&C Room Nights The estimated 585 events hosted by Canmore’s accommodation properties in 2013, attracted approximately 27,340 delegates and 14,382 38,779 37% 100% National & Regional Ass'n SMERF Groups Total M&C Events 103 286 585 18% 49% 100% Source: PKF Consulting Research Source: PKF Consulting Research Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 13 Page 56 of 159 PKF Consulting Canada attendees to the Town. Only 10 events attracted more than 250 delegates, with the average size of events less than 50 delegates. Table 2-11 Number of M&C Events and Delegates/Attendees by Type and Size Canmore Accommodation Market - 2013 National & Regional Corporate SMERF Assn's Groups Groups Total Event Size Less than 250 251-500 501+ Total M&C Events Total Delegates/Attendees Avg Event Size 191 4 0 195 8,164 42 101 2 0 103 5,984 58 282 4 0 286 13,195 46 574 10 0 585 27,343 47 Source: PKF Consulting Research 2.7 Canmore’s Lost Events Business In 2013, Canmore hoteliers estimate that they received 18 M&C related inquiries which they were not able to accommodate, primarily due to limitations in their function space capacity. This lost demand equates to an estimated 3,100 delegates/attendees and 6,200 lost room nights (based on an average 2 night stay). Table 2-12 Lost Event Business Canmore Accommodation Market - 2013 # Inquiries Per Year 18 Average Event Size 172 Estimated Delegates/Attendees 3,100 Estimated Lost Room Nights 6,200 2.8 Summary Of the Town’s current accommodation inventory of 18 properties offering 1,628 rooms, the Coast Hotel & Conference Centre provides the largest meeting venue in the market at just under 9,000 square feet of function space. A further 6 hotels provide from 2,000 to 4,500 square feet of meeting space, with the remainder offering minimal meeting space. As such the Town is largely restricted to hosting groups of less than 200 delegates/attendees in size. In 2013, the Town hosted an estimated 585 events attracting over 27,000 delegates/attendees. Of these events, only 10 attracted more than 250 delegates, with the majority being less than 50 delegates in size. Canmore’s event demand generated an estimated 38,800 occupied room nights for the Town’s accommodation sector, equating to 13.5% of overall demand. Canmore’s accommodation market has challenges in attracting National and Regional Association conferences, largely due to the larger size of these events and the functional capacity restrictions in the market for self-contained meetings. In 2013, Canmore hoteliers estimate that they received 18 M&C related inquiries which they were not able to accommodate because of insufficient meeting space, which equates to 6,200 lost room nights. Source: PKF Consulting Research Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 14 Page 57 of 159 PKF Consulting Canada 3.0 COMPETITIVE M&C SUPPLY ANALYSIS 3.1 Introduction A new Canmore Conference Centre would compete for association and corporate meetings/conventions with other hotels in the Alberta Rockies and Red Deer as well as locally with Canmore full service hotels, and unique venues such as the Nordic Centre, Silvertip Golf Course and Cornerstone Theatre. This section also examines the competitive Convention Centre supply within Alberta and B.C. for which the proposed Canmore Conference Centre will largely compete for Convention and Trade Show demand. Combined, the 9 competitive resorts and hotels in Alberta offer a total of 266,000 square feet of meeting space, ranging in size from 10,000 square feet at the Red Deer Lodge to 58,000 square feet at Fairmont Banff Springs. Tables 3-1 and 3-2 provide a summary of the meeting, ballroom and exhibition space provided within the competitive hotel market. With the exception of the Sheraton Red Deer which provides 26,000 square feet of exhibition space, the competitive hotels and resorts typically provide only meeting and ballroom space. The identification of the key components of these facilities and destinations will allow comparisons to be drawn between a proposed Conference venue for Canmore and its primary competitors. 3.2 Alberta Rockies and Red Deer Convention Hotels The proposed Canmore Conference Centre will compete for convention and meetings demand with resorts located in the Alberta Rockies and the 2 full service hotels in Red Deer. Given Red Deer’s location at the centre of the province and recent renovations and branding of the Sheraton hotel, Red Deer has been successful in attracting provincial meetings demand. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 15 Page 58 of 159 PKF Consulting Canada Table 3-1 Alberta Rockies Convention Hotel / Resort Facilities Number of Total Rentable Ex hibition Hotel Rooms Space ( Sq. Ft.) Space Fairmont Banff Springs Fairmont Chateau Lake Lou Rimrock Resort Hotel Banff Park Lodge Delta Lodge at Kananaskis Banff Centre Jasper Park Lodge Total 768 554 334 211 412 433 441 3,153 Source: PKF Consulting Inc. Research 57,875 27,232 12,668 20,421 19,985 49,957 26,194 214,332 - Ballroom Space M eeting Space 20,008 14,856 6,136 5,994 8,716 18,452 74,162 37,867 12,376 6,532 14,427 11,269 49,957 7,742 140,170 Number of Meeting Rooms 23 17 13 12 15 55 13 148 Functional Capacity 980 850 600 550 500 350 600 Number of Meeting Rooms 14 11 25 Functional Capacity 400 120 Table 3-2 Red Deer Convention Hotel Facilities Number of Total Rentable Ex hibition Hotel Rooms Space ( Sq. Ft.) Space Sheraton Red Deer Red Deer Lodge Total 241 233 474 Source: PKF Consulting Inc. Research 42,450 9,495 51,945 Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. 25,669 - Ballroom Space M eeting Space 0 16,781 9,495 26,276 PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 16 Page 59 of 159 PKF Consulting Canada 3.3 Convention/Conference Centres 3.3.1 Existing Tier 2 & 3 Western Canada Competitive Supply Table 3-3 provides a summary of the meeting, ballroom and exhibition space provided within the Western Canada competitive landscape. Of the 9 Convention Centres in Alberta and B.C., 75% of the rentable function space is provided within 3 Tier 2 Centres located in Calgary and Edmonton, with the remaining 25% provided within 6 Tier 3 Convention Centres in British Columbia. The size of the Convention/Conference Centres range from 8,400 square feet provided at Kimberley Conference Centre, which is approximately the same size as that provided by the Coast Hotel and Conference Centre, up to 270,000 square feet provided by the BMO Centre at Calgary Stampede. Calgary is proposing an expansion to the Telus Convention Centre, which calls for an estimated 260,000 square feet. BMO Centre at Calgary Stampede is also proposing an expansion in order to provide from 375,000 to 500,000 square feet of total rentable square feet. Whistler Conference Centre is currently undertaking a market feasibility study to assess a possible expansion of its ballroom facilities. Although there have been no formal announcements to date, for the purposes of this study, we have projected that only one facility in Calgary will expand (375,000 square feet) and Whistler will increase its ballroom space by 15,000 square feet. 3.3.2 Proposed Expansions to Tier 2 & 3 Competitive Supply A number of cities/destinations are planning expansions of their existing facilities including: Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Prepared for: Canmore Business & Tourism January 6, 2016 Regular Business Meeting 5 p.m. PKF Consulting Inc. in association with Deloitte Canada March 2015 Page 17 Page 60 of 159 PKF Consulting Canada Table 3-3 COMPETITIVE TIER 2 AND 3 CONVENTION CENTRES - WESTERN CANADA Location BMO Calgary Stampede Calgary Telus Centre Shaw Convention Centre Victoria Convention Centre Vancouver Island Convention Centre Penticton Conference Centre Kimberley Conference Centre Whistler Convention Centre Prince George Convention Centre Total Source: PKF Consulting Inc. Research 3.4 Calgary, Alta Calgary, Alta Edmonton, Alta Victoria, BC Nanimo, BC Penticton, BC Kimberly, BC Whistler, BC Prince George, BC Total Rentable Space ( Sq. Ft.) Ballroom Space Meeting Space Number of Meeting Rooms 268,954 98,371 133,401 49,618 22,255 36,665 8,372 26,380 22,800 666,816 -19,234 -25,000 13,697 28,731 5,580 16,500 -108,742 18,954 32,091 37,652 9,929 8,558 7,934 2,792 9,880 4,800 132,590 7 30 27 15 20 14 8 15 8 144 Summary A proposed Canmore Conference Centre’s primary competitive supply would be comprised of 40 venues, including existing Canmore hotels, resorts and other venues, as well as 9 hotels and resorts in the Alberta Rockies and Red Deer hotel and 9 Tier 2 and 3 Convention/Conference Centres in Alberta and B.C. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Maximum Banquet Capacity 5,000 2,100 1,800 1,250 685 684 279 825 1,000 Table 3-4 Canmore's Total Competitive Meetings & Convention Supply Rentable Market # Venues Square Feet Canmore Hotels/Resorts 18 34,675 Canmore Other Unique Venues 4 12,273 Alberta Resorts/Hotels 9 266,277 Alberta and B.C. Convention Centres 9 666,816 Total 40 980,041 Source: PKF Consulting PKF Consulting Inc. in association with Deloitte Canada Page 61March of 159 2015 Page 18 PKF Consulting Canada 4.0 COMPETITIVE ALBERTA HOTEL/RESORT M&C DEMAND ANALYSIS 4.1 Introduction PKF collected historic performance data from the competitive hotel and resort market in Alberta from 2009-2013, and event data for 2013. Event data was assembled through a number of sources including: PKF’s internal Trends in the Hotel Industry database, interviews with General Managers and Sales & Marketing Directors at competitive hotels and resorts, and PKF internal and secondary research. 4.2 Competitive Alberta Hotel/Resort Market Performance A summary of the 27 competitive hotel properties is provided in Table 4-1, while the historic performance of these 9 primary and 18 secondary competitive hotel/resort properties has been provided in Table 4-2. As shown, the competitive Alberta hotel and resort market offered a total of 5,255 guest rooms as of year-end 2013. The competitive market has operated in the low to mid 50% occupancy range, with occupancy levels improving over the past 2 years largely due to improved economic conditions. Based on the estimated year-end 2014 performance, the market enjoyed a 6% Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism increase in demand levels over 2013, which at 1% supply growth, equates to a 3 percentage point increase in occupancy levels (58%). The competitive market has also maintained a strong Average Daily Rate (ADR), ranging from $202 in 2009 to an estimated $226 in 2014, an increase of 5% over 2013 results. Table 4-1 Competitive Alberta Hotel/Resort Market Supply, 2013 Convention Hotels & Resorts Rooms Location Delta Lodge at Kananaskis 412 Kananaskis Fairmont Banff Springs 768 Banff Rimrock Resort Hotel 334 Banff Banff Park Lodge 211 Banff Banff Centre 433 Banff Fairmont Chateau Lake Louise 554 Lake Louise Jasper Park Lodge 441 Jasper Sheraton Red Deer 241 Red Deer Red Deer Lodge 233 Red Deer Subtotal 3,627 Canmore Hotels with Limited Meeting Space Rooms Location Coast Hotel & Conference Centre 164 Canmore Quality Resort Chateau Canmore 93 Canmore Blackstone Mountain Lodge 124 Canmore Ramada Inn and Suites 189 Canmore Holiday Inn 99 Canmore Mystic Springs Chalets and Hot Pools 44 Canmore Falcon Crest Lodge 72 Canmore Windtower Lodge & Suites 102 Canmore Lodges at Canmore 64 Canmore Fire Mountain Lodge 17 Canmore Best Western Pocatara 83 Canmore Econolodge 60 Canmore Copperstone Resort 59 Canmore Silver Creek Lodge 55 Canmore Grand Rockies Rsort 140 Canmore Stone Ridges Resort 87 Canmore Solara Resort & Spa 156 Canmore Georgetown Inn 20 Canmore Subtotal 1,628 TOTAL 5,255 Source: PKF Consulting Inc. PKF Consulting Inc. in association with Deloitte Canada Page 62March of 159 2015 Page 19 PKF Consulting Canada TOTAL COMPETITIVE MARKET Rooms Annual Occupancy Average Daily Rate RevPar Available Room Nights Occupied Room Nights Room Revenue MARKET GROWTH Available Rooms Occupied Room Nights Average Daily Rate RevPAR Source: PKF Consulting Inc. Table 4-2 CANMORE, KANANASKIS, BANFF, JASPER, RED DEER, ALBERTA HISTORIC ACCOMMODATION MARKET PERFORMANCE 2009 2010 2011 2012 2013 2014 4,923 50.4% $202.52 $102.12 1,796,895 906,104 $183,503,301 5,146 49.4% $200.91 $99.26 1,878,290 927,985 $186,437,722 5,313 51.7% $198.36 $102.64 1,939,103 1,003,422 $199,037,799 5,288 54.3% $207.68 $112.70 1,930,120 1,047,381 $217,524,451 5,255 55.2% $214.99 $118.73 1,918,075 1,059,269 $227,729,047 5,288 58.1% $226.02 $131.37 1,930,022 1,121,763 $253,539,216 2009 2010 2011 2012 2013 2014 na na na na 4.5% 2.4% -0.8% -2.8% 3.2% 8.1% -1.3% 3.4% -0.5% 4.4% 4.7% 9.8% -0.6% 1.1% 3.5% 5.3% 0.6% 5.9% 5.1% 10.6% Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 63March of 159 2015 Page 20 PKF Consulting Canada 4.3 Competitive Alberta Hotel/Resort Market Segmentation The 2013 market segmentation for the competitive Alberta hotel/resort market inclusive of Canmore is presented in Table 43. Table 4-3 Market Segmentation Market Segment Corporate/Commercial % Demand 33,674 3.2% Meeting/Conference/Group 328,168 31.0% Leisure 672,685 63.5% 24,741 2.3% 1,059,268 100.0% Gov't/Other Total Market Table 4-4 Ratio of M&C Demand to Rentable Sq.Ft. of Meeting Space Rentable M&C Demand Sq.Ft. (ORN) Ratio Market Canmore 34,675 38,778 1.1 Alberta Resorts/Red Deer 266,277 289,390 1.1 Total Market 300,952 328,168 1.1 Source: PKF Consulting Competitive Alberta Hotel/Resort Market - 2013 Room Nights Occupied square foot of meeting space provided in the overall inventory (301,000 square feet). Source: PKF Consulting Research As shown, the Meeting/Convention/Group demand segment accounted for an estimated 31% of the competitive market demand in 2013, or approximately, 328,000 occupied room nights. This segment accounts for rooms demand generated for the purpose of attending meetings, conventions and social group functions internally within hotels and resorts that offer public assembly facilities. 4.4 Alberta Hotels / Resorts M&C Demand 4.4.1 M&C Room Nights by Event Type Of the estimated 328,000 M&C room nights generated by Alberta’s hotel and resort competitive market in 2013, approximately 39% of demand was generated by smaller Corporate groups of less than 100 delegates, with a further 32% generated by SMERF events, 28% by International, National and Regional Associations and less than 2% by Incentive groups and Government meetings (Table 4-5). Similar to Canmore’s accommodation market, the overall Alberta Resort/Hotel competitive market currently attracts slightly over 1 room night of M&C demand (328,000 room nights) for every Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 64March of 159 2015 Page 21 PKF Consulting Canada Table 4-5 Meeting/Convention/Group Demand by Type Alberta Hotel/Resort Competitive Market - 2013 Occupied Room Nights Type of Demand % Demand Corporate Groups 126,841 39% National & Regional Ass'n 91,873 28% SMERF Groups Incentive / Gov't Total M&C Room Nights 103,814 5,641 328,168 32% 2% 100% Source: PKF Consulting Research Table 4-6 Number of M&C Events by Type Alberta Hotel/Resort Competitive Market - 2013 Number of Events Type of Demand % Demand Corporate Groups 763 36% National & Regional Ass'n SMERF Groups Incentive / Gov't Total M&C Room Nights 298 1,015 23 2,098 14% 48% 1% 100% Source: PKF Consulting Research 4.4.2 Number of M&C Events by Type 4.4.3 Number of Events by Size and Delegates Based on interviews with hotel and resort management, PKF has estimated the number of M&C events hosted by the competitive Alberta hotels and resorts in 2013. Factors include M&C room night demand by type, average guests per room, average length of the event and the average size of the event. As summarized in Table 4-6, the competitive market inclusive of Canmore hosted an estimated 2,100 events, including 1,015 SMERF-related events; 763 corporate groups, an estimated 298 international, national and regional association meetings/conferences and 23 incentive groups and government-related meetings. The estimated 2,100 events hosted by hotels and resorts in the competitive market in 2013, attracted approximately 221,600 delegates and attendees to Kananaskis, Canmore, Banff, Lake Louise, Jasper and Red Deer (Table 4-7). An estimated 9-in-10 of the events held in the market attracted less than 250 delegates, with 1-in-every 10 events attracting events of up to 500 delegates. Less than 2% of the market is derived from incentive and government groups. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 65March of 159 2015 Page 22 PKF Consulting Canada Table 4-7 Number of M&C Events and Delegates/Attendees by Type and Size Alberta Hotel/Resort Competitive Market - 2013 Corporate SMERF Incentive/ Meetings Groups Gov't Conventions Event Size Less than 250 235 672 941 23 251-500 142 0 50 0 501 - 1,000 11 0 24 0 Total M&C Events 388 672 1,015 23 Total Delegates/Attendees 82,720 34,876 102,021 1,975 Avg Event Size 213 52 101 88 Total 1,871 192 35 2,098 221,593 106 Source: PKF Consulting Research 4.5 Summary Inclusive of Canmore’s accommodation sector, the competitive Alberta Resorts and Hotels offer 5,255 guest rooms and provide 301,000 square feet of meeting space. In 2013, the Meetings and Convention segment generated 328,000 room nights, representing 31% of overall demand. This level of overnight demand translates to an estimated 2,100 events attracting over 221,600 delegates/attendees. Of these events, 227 attracted more than 250 delegates (11%), with 1,870 events (89%) being less than 250 delegates in size. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 66March of 159 2015 Page 23 PKF Consulting Canada 5.0 COMPETITIVE CONVENTION CENTRE DEMAND ANALYSIS 5.1 Introduction PKF also collected 2012 and 2013 historic event data from the competitive Tier 2 and 3 Convention Centres in Alberta and British Columbia. Event data was assembled through a number of sources including: interviews with Convention Centre operators, Convention Centre and DMO Annual Reports, and PKF internal and secondary research. 5.2 Competitive Convention Centre Market Segmentation The proposed Canmore Conference Centre will compete against other Tier 2 and 3 Conventions Centres in Western Canada for Convention demand at the national and international level, with the majority of Meetings and Food & Beverage demand derived from the local and regional hotel and resort market. For the purposes of the subject Market Assessment, the various types of Convention Centre demand has been stratified into 7 segments as summarized in Table 5-1, with PKF’s market analysis undertaken at both the national and local level. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Table 5-1 Competitive Convention Centre Demand Analysis Convention Centre Demand PKF Competitive Segmentation Analysis 1. Conventions Provincial/Regional Provincial/Regional National Level: Tier 2 and 3 National Convention Centres in US/International Alberta and B.C. 2. Trade Shows 3. Consumer Shows 4. Meetings & Conferences Local/Regional Level: Canmore, Alberta 5. Food & Beverage – Social Events Rockies, Red Deer 6. Other Events Market Source: PKF Consulting 5.3 Conventions 5.3.1 Types of Convention Demand Convention demand includes: Canadian and provincial associations, international associations, US associations; corporate planners, and the incentive groups and 3rd party planners which include site selection agencies such as Helms Briscoe, Experient, Meetings Direct, etc. Association hosted events provide the largest share of business for Convention Centres. Canadian associations comprise the majority of Convention/Conference demand amongst the Tier 2 and 3 competitive supply. These associations tend to rotate their conventions across the country in an east, central, west pattern, with a requirement for large exhibition space and a number of breakout rooms. This market tends to book two to four years PKF Consulting Inc. in association with Deloitte Canada Page 67March of 159 2015 Page 24 PKF Consulting Canada ahead and looks for competitive rates for both hotels and meeting venues. Provincial associations tend to be smaller and even more budget conscious and rotate within the province. Depending on their charter, these associations may be limited to where they can meet – for example, only in Calgary. The international association segment is seen as a long term investment, with the larger Tier 1 cities attracting the majority of international demand to Canada (Toronto, Montreal and Vancouver). Although international associations are moving towards internal professional management, the majority of these associations still work under a volunteer basis or are managed by 3rd party association management firms. Booking windows of three to six years are typical and competition for this segment is much greater as these associations must rotate meetings around the globe to member countries. Furthermore, these organizations tend to consider destinations which will help increase their profile and/or cause. International associations look to destinations willing to not only act as host but help offset the costs associated with the convention. Successful international association destination hosts require local champions or ambassadors to agree to chair or lobby on behalf of the destination. Canadian sister association approval must generally be solicited before moving to an international invitation to host. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism The US association market already tends to do meetings and conventions in Canada (72% of international Meetings & Convention demand to Canada in 2012 was generated by the U.S.). This market is aware of Canada’s Tier 1 cities, but may not be as familiar with Tier 2 and 3 destinations. The larger association conventions prefer to work with the local city DMO to secure this type of business. In terms of the corporate segment, most large corporations have a dedicated meetings manager and/or meetings department. These organizations tend to look for destinations offering mid to upscale hotel room blocks, state of the art meeting facilities and a culturally diverse offering. With the global distribution of offices, these large corporations tend to move their meetings around the country and/or the world. These meetings tend to have shorter booking windows of 1 to 2 years and tend to ask for fewer financial concessions of host cities, in comparison to the association meetings market. Within the Convention segment, the subject Canmore Conference Centre will largely compete for Provincial and National Association demand and provincial corporate meetings demand. PKF Consulting Inc. in association with Deloitte Canada Page 68March of 159 2015 Page 25 PKF Consulting Canada 5.3.2 Convention Demand – Competitive Tier 1 and 2 Market Performance 2011-2012 In 2012, the 9 competitive Tier 2 and 3 Convention Centres in Alberta and B.C. hosted an estimated 248 Conventions, for an average of 28 Conventions per Centre. In 2013, Convention demand increased to an estimated 254 conventions, representing a 2.5% improvement. In 2013, the number of Conventions at competitive Centres ranged from a low of 10 to a high of over 50 Conventions. Table 5-2 provides a summary of Convention demand in the competitive market by size of event, while Table 5-3 summarizes the origin of delegate demand. Of the 254 Conventions hosted in the competitive market in 2013, approximately one-third of demand was comprised of conventions of less than 250 delegates, with just under 40% being conventions of 251-500 delegates in size; with 16% being conventions of 501-1,000 delegates and 13% being events of over 1,000 delegates. The majority of delegates hosted by the competitive Tier 2 and 3 Canadian Convention Centres in 2012 and 2013 (49 to 63%) originated from within Alberta and B.C., with 25 to 29% stemming from the rest of Canada and 12 to 21% from U.S. and International sources. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Table 5-2 Competitve Convention Centres Historic Convention Demand by Size 2012-2013 CONVENTIONS BY SIZE 2012 <250 Delegates 67 251-500 Delegates 92 501-1,000 Delegates 52 1,000+ Delegates 37 TOTAL CONVENTIONS 248 # OF Tier 2 and 3 Competitive Convention Centres 9 Average Per Centre <250 Delegates 7 251-500 Delegates 10 501-1,000 Delegates 6 1,000+ Delegates 4 AVERAGE CONVENTIONS per Centre 28 2013 81 99 41 33 254 9 Source: PKF Consulting Research 9 11 5 4 28 Table 5-3 Competitve Convention Centres Historic Convention Demand by Delegate Origin % 2012-2013 CONVENTIONS BY Delgate Origin 2012 2013 Local/Provincial 63% 49% National 25% 29% US/International 12% 21% TOTAL CONVENTIONS 100% 100% Source: PKF Consulting Research PKF Consulting Inc. in association with Deloitte Canada Page 69March of 159 2015 Page 26 PKF Consulting Canada 5.4 Trade and Consumer Shows 5.4.1 Types of Exhibition Demand The number of Consumer Shows within the competitive market averaged just slightly fewer than 60. Each Convention Centre attracted an average of 6 Consumer Shows in 2013, with the number per Centre ranging from 0 to 25. Trade Shows are business related events which can be standalone exhibitions or associated with major Conventions. Trade Table 5-4 Shows form an important component of many association Competitve Convention Centres conferences by providing a revenue source for the event. Historic Exhibition Demand by Size 2012-2013 Tradeshows require column free exhibition space, meeting EXHIBITIONS 2012 rooms, AV capabilities and are increasingly incorporating more Trade Shows 60 digital technology to track trading at the event. Consumer Shows are public events, where exhibitors display and sell services and goods to consumers, and typically charge an admission fee. Attendees come to shop and learn. Standalone exhibitions are often developed and owned by entrepreneurial exhibition organizers, with a number of the larger exhibitions hosted in major cities across Canada. Trade and Consumer Shows can also be combined events, open to attendees and then open to the public. Trade and Consumer Shows tend to be held in Tier 1 and 2 Centres, as these facilities offer dedicated exhibition space and are located in major urban centres. Demand for Consumer Shows is largely derived from the local resident population. 5.4.2 Exhibition Demand – Competitive Tier 2 and 3 Market Performance 2012-2013 Between 2012 and 2013, the competitive Convention Centre market hosted an estimated 160 Trade Shows, for an average of 7 Trade Shows per Centre. The number of Trade Shows ranged from 0 to a high of 13. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Consumer Shows TOTAL EXHIBITIONS # OF Tier 2 and 3 Competitive Convention Centres Average Per Centre Trade Shows Consumer Shows AVERAGE EXHBITIONS per Centre Source: PKF Consulting Research 5.5 59 119 9 2013 60 57 117 9 7 7 13 7 6 13 Meetings and Conferences The competitive Tier 2 and 3 Convention Centres in Alberta and British Columbia hosted an estimated 1,638 meetings and conferences in 2013, of which approximately 43% were local meetings of one day in duration and not requiring overnight accommodation, and 57% were non-local meetings and conferences. On average, each Convention Centre attracted 182 to 187 meetings annually over the past 2 years, with the number of meetings per Centre ranging from a low of 75 to a high of 500 meetings. PKF Consulting Inc. in association with Deloitte Canada Page 70March of 159 2015 Page 27 PKF Consulting Canada Table 5-5 Competitve Convention Centres Historic Meetings & Conference Demand 2012-2013 MEETINGS & CONFERENCES 2012 Meetings & Conferences 1,683 TOTAL MEETINGS & CONFERENCES 1,683 # OF Tier 2 and 3 Competitive Convention Centres 9 Average Per Centre Local 27% Non Local 73% AVERAGE MEETINGS per Centre 187 Source: PKF Consulting Research 5.6 2013 1,638 1,638 9 Table 5-6 Competitve Convention Centres Historic Food & Beverage / Social Demand 2012-2013 FOOD & BEVERAGE 2012 Banquets / Social Events 735 # OF Tier 2 and 3 Competitive Convention Centres 9 Average Per Centre AVERAGE F&B Functions per Centre 82 Source: PKF Consulting Research 43% 57% 182 Food & Beverage / Social Events Food & Beverage demand at Convention Centres is derived from banquet functions associated with conventions, conferences and meetings as well as locally based social events, including Christmas parties, weddings, galas, fundraising events, etc. The competitive Tier 2 and 3 Convention Centre market in Alberta and B.C. catered to an estimated 80 banquets per year, ranging from 12 to a high of 240 food and beverage events per Centre. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 71March of 159 2015 Page 28 2013 732 9 81 PKF Consulting Canada 5.7 October, international leads were tracking at 23 events, with 6,700 room nights, of which 10 events with close to 3,000 room nights were booked. Other trends cited by Travel Alberta’s MC&IT department point to a reduction in the size of Canadian Association business, with 60% of events in the 250 to 300 delegate. The event length has also been compressed from 2 nights and 3 days, to 2 full days and 1.5 to 2 nights. The US market and to some degree, the Canadian meeting planner is also very brand focused in their accommodation and meeting preferences. With branded properties, the meeting planner knows the product expectations without having to undertake a site visit. Other Events Other types of demand within the competitive Tier 2 and 3 Convention Centre market include all other events not specifically described within the former demand segments, including but not necessarily limited to: concerts, dances, sports-related and other special events. Based on the competitive market analysis, Tier 2 and 3 Conventions Centres in Alberta and B.C. attracted 278 other events in 2013, for an average of 31 events per Centre. Table 5-7 Competitve Convention Centres Historic Other Demand 2012-2013 OTHER EVENTS Other Events # OF Tier 2 and 3 Competitive Convention Centres Average Per Centre AVERAGE Other Events per Centre Source: PKF Consulting Research 5.8 2012 296 9 2013 27 9 33 31 Alberta’s MC&IT Booking Pace Table 5-8 provides a summary of the lead volume generated by the MC&IT sector for the province of Alberta as of October 2014. According to Travel Alberta representatives, leads from Canada are steady at 40 events representing 24,000 room nights, of which 33 events have been booked with 12,600 room nights. Leads from the U.S. market are tracking ahead of recent years, at 178 inquiries, representing 133,000 room nights, of which 70 events with 38,500 room nights have been booked in the province. As of the end of Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism MC&IT Demand CANADA USA INT'L Total Event Leads 40 178 23 241 Table 5-8 Travel Alberta MC&IT Leads As at October 27, 2014 Room Booked Room Nights Events Nights 23,773 132,767 6,686 163,226 33 70 10 113 12,605 38,467 2,957 54,029 Lost Events 20 64 11 95 Room Nights 15,927 36,539 8,377 60,843 Source: Travel Alberta, October 2014 PKF Consulting Inc. in association with Deloitte Canada Page 72March of 159 2015 Page 29 PKF Consulting Canada 5.9 Summary In summary, the 9 Convention Centres in Western Canada hosted close to 3,100 events in 2012 and 2013. Each Centre attracted an average of 28 Conventions, 7 Trade Shows, 6 Consumer Shows, 182 corporate meetings/conferences, 81 banquets and 31 other events, for a total of 335 events per Centre in 2013. Table 5-9 TIER 2 & 3 COMPETITIVE WESTERN CANADA CONVENTION CENTRES MARKET DEMAND BY EVENT TYPE TOTAL EVENTS 2012 2013 Conventions 248 254 Trade Shows 60 60 Consumer Shows 59 57 Corporate Meetings/Conferences 1,683 1,638 Food & Beverage/ Social 735 732 Other Events 296 278 TOTAL EVENTS 3,081 3,019 TOTAL GROWTH -2.0% SUPPLY Convention Centres % Change RENTABLE SQUARE FEET % Change AVG EVENTS PER CENTRE Conventions Trade Shows Consumer Shows Corporate Meetings/Conferences Food & Beverage/ Social Other Events TOTAL Source: PKF Consulting Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism 2012 9 0.0% 664,316 0.0% 2012 28 7 7 187 82 33 342 2013 9 0.0% 664,316 0.0% 2013 28 7 6 182 81 31 335 PKF Consulting Inc. in association with Deloitte Canada Page 73March of 159 2015 Page 30 PKF Consulting Canada 6.0 MEETINGS PROFESSIONAL SURVEY RESULTS 6.1 Introduction In order to obtain stakeholder input into the development of a proposed Conference Centre in Canmore, PKF Consulting prepared an online survey with questions focused primarily on quantifying the need for and possible dimensions of the Centre itself, from the perspective of both existing and potential users of meeting/conference facilities in the Town. The survey also focused on the competitive strengths and weaknesses of Canmore as a meeting and conference destination. The questionnaire was distributed to a sample of meetings professionals based predominantly in Western Canada. The sample included: meeting professionals and associations that have previously held events in Canmore or have been in contact with Canmore Business & Tourism in regards to meetings; and representatives of the Greater Calgary, Greater Edmonton, and British Columbia chapters of Meetings Professionals International (MPI). The survey was made available via weblink on October 21, 2014 and closed on November 7, 2014. A total of 360 meeting professionals were contacted via email and 58 completed surveys were received, representing a response rate of 16%. The following section represents a summary of information received from the survey process. The views expressed in this section of the report do not reflect the views and opinions of the consulting team. The names of the individual participants are excluded to respect the privacy of the individuals and their Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism opinions. The intent of this section is to present a summary of the views expressed through the online survey. Once the data was collected, group profiles were prepared from the responses, as follows: 4. All Respondents – all meeting professionals who completed the survey; 5. Existing Users of Canmore – have hosted a meeting or event at any venue in Canmore in the past; and 6. Potential Users of Canmore - have not hosted a meeting or event at any venue in Canmore in the past. The sample of Non-Users of Canmore (i.e. those who have not hosted meetings in Canmore, and would not consider hosting in future) was too small to be considered representative, and has therefore not been included in this analysis. The specific responses from these groups have been compared to the results from All Respondents in the following sections. In analyzing the survey, we have focused on the following areas: Respondent Event Information Evaluation of Canmore as a Meeting & Convention Destination Facility Input for the Proposed Canmore Conference Centre Other Meeting Professional Suggestions and Feedback The information obtained from these consultations has been used, together with other research, to help develop recommended facilities and utilization potential for the proposed Conference PKF Consulting Inc. in association with Deloitte Canada Page 74March of 159 2015 Page 31 PKF Consulting Canada Centre in Canmore. PKF Consulting is not responsible for comments provided to us and reproduced in this document. Further, we do not warrant the accuracy of any information provided to us during the consultation. 6.2 Respondent Event Information The majority of participants (All Respondents profile) represented organizations that are international in scope (36%), followed by those with national (29%) and provincial (26%) mandates. Figure 6-2 Types of Events Hosted (All Respondents, n=58) Corporate Meetings/Seminars Association Conferences/Conventions Social Events (with Food & Beverage) Trade Shows/Exhibitions Incentive Events Figure 6-1 Scope of Participant Organizations (All Respondents, n=58) 5% 4% 36% 26% 29% International National Provincial Local Consumer Shows 0% 10% 20% 30% 40% 50% 60% 70% 80% Table 6-1 shows both the range and average group size by number of delegates by type of event, as described by the full All Respondents group. With respect to the top 3 types of events hosted by survey respondents (see Figure 6-2), the average group size for Corporate Meetings was 94 delegates, as compared to 433 delegates at Association Conferences, and 259 at Social Events. Regional The most common types of events hosted by All Respondents were Corporate Meetings and Seminars (76%), followed by Association Conferences and Conventions (64%) and Social Events with Food & Beverage (55%). Large-scale Trade Shows/Exhibitions and Consumer Shows, as well as Incentive Events, were less frequently hosted by the full group of respondents. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Table 6-1 Range and Average Size of Events by Type in Number of Delegates Averag All Respondents (n=58) Minimum Maximum e Association Conferences/Conventions 40 3,000 433 Corporate Meetings/Seminars 15 500 94 Consumer Shows 0 61,000 n/a Social Events (with Food & Beverage) 15 1,500 259 Incentive Events 10 1,200 163 Trade Shows/Exhibitions 20 2,500 750 PKF Consulting Inc. in association with Deloitte Canada Page 75March of 159 2015 Page 32 PKF Consulting Canada Table 6-2 shows the breakdown of typical event size by group profile. As shown, the average size of Association Conferences and Corporate Meetings was very similar for both Existing and Potential Users, with much larger discrepancies between the typical Social Event, Incentive Event and Trade Show group size. Only three respondents identified hosting Consumer Shows. As such, an average size for this segment has not been provided. Table 6-2 Average Size of Events by Type by Profile All Existing Respondents Users (n=58) (n=17) Association Conferences/Conventions 433 384 Corporate Meetings/Seminars 94 85 Consumer Shows n/a n/a Social Events (with F&B) 259 417 Incentive Events 163 119 Trade Shows/Exhibitions 750 865 Potential Users (n=33) 406 79 n/a 144 258 525 Table 6-3 shows the variance in size of the largest recurring event hosted by various group profile. As shown, the Existing Users participant group typically hosted larger recurring events on average at 791 delegates, as compared to Potential Users at 560 delegates. For 77% of All Respondents who host recurring events, the largest repeated event they host occurs annually, as compared to every 2 years for 15% of respondents. Table 6-3 Average Size of Largest Recurring Event All Respondents (n=52) 743 Existing Users (n=14) 791 Potential Users (n=33) 560 Trends in Function Space Rental Fees at Purpose Built Meeting Facilities and Non-Accommodation based Venues: At conference centres and other related non-hotel venues, the majority of respondents identified the most common trend as expectation of free or heavily discounted space, if meals are included at the event. Some respondents cautioned that this trend does not include exhibition space, and others found that free F&B only applied to the room where the main meal was being held (i.e. not the breakout session rooms). Negotiated rates by event are also very common, and there is usually a sliding scale applied to rates with F&B. Some venues offer first time user discounts, others have rates negotiated by loyalty, and many venues are now offering last minute deals. Many respondents added that free Wi-Fi in all meeting rooms is now a common ask in all negotiations, as well as including flexibility for use of preferred suppliers. It was noted that in general, a group would prefer not to pay for space, so if they can fit into a hotel they will go this route. For facilities not attached to hotels, arrangements could be made that a percentage of the Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 76March of 159 2015 Page 33 PKF Consulting Canada guest room rate could be applied to the conference space fee. Other trends and suggestions regarding rental fees at nonaccommodation based meeting venues include: o o o o o o o o o o Venues should have flexibility regarding exclusive partners – many meeting planners stay away from properties that don't allow them to use their own preferred suppliers or charge ridiculous fees to use them. Resort fees and meeting room fee are waived if meals are included (over a certain dollar value). Tighter restrictions on what the client is allowed to bring in in terms of drinks, etc. Free space if meals included, but only for a catered event, i.e. for a social event or conference, expect the room for breakfast/lunch/dinner to be free, but would pay for session rooms. The trend is by industry segment. If a group is too large for the specific facility, rental rates apply, but the venue should provide value when charging rental rates. From a facility standpoint, larger casual meeting spaces. Healthier food choices. Multi-year promo decline; mostly last minute deals are much better than earlier bookings. If venue is not attached to a hotel, arrangements could be made that a % of the guest room rate can be applied to the conference space fee. (Edmonton used to do this - it was called the Alberta Advantage). Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism o o o o o o o o o o o o o Rental fees differ - depending on how long you require space (full day rates, half day rates), and if F&B is included, rates may be discounted or even waived if minimums are met. Free WI-FI, Free press room, A/V fee reduction. Reducing technology costs, furniture inclusions or credit towards rentals. City or provincial grants to the convention space based on ancillary hotel pickup. Rebates offered by DMO. Reduced rental rates based on percentage of overall venue meeting/event space booked. Generally high fees for equipment, pipe and drape. Difficult to book for daytime events (such as luncheon speakers) more than a couple of months in advance. Complimentary accommodations for the organizer. Admin room added at no additional cost. Rates negotiated on loyalty (how many events do we bring in a year) and their revenue. Complimentary hospitality desk throughout conference. Standard rent price once an event is established; and introductory rates for first year or event expansion. Trends in Function Space Rental Fees at Hotels & Resorts The most common trend for meetings and events hosted at Hotels & Resorts is to waive rental space fees, provided a room block is booked and meals are included. This is normally done after the event is complete and is based on reaching set minimums with room block and meal spends. PKF Consulting Inc. in association with Deloitte Canada Page 77March of 159 2015 Page 34 PKF Consulting Canada o As with the stand alone venues, sliding scales are often applied based on F&B total spend, but also on room block use (i.e. comped for room blocks over 200). Many hotels will also comp guest rooms for speakers and special guests. o In general, hotel rental rates are higher than standalone facilities when F&B is not included in a package. o Similar to stand-alone venues, trends include: more last minute promos, room block incentive partnerships, restrictions on outside caterers, and negotiated rates based on loyalty. AV and Wi-Fi are expected to be included in all meeting packages – with Wi-Fi access in all meeting rooms and guest rooms. Other trends and suggestions regarding rental fees at hotels and resorts include: o o o o o o Hotel fees continue to increase with competition often better off at the convention centre, where you don’t have to commit to the block of rooms. Free plenaries ($80/small group breakout rooms). Free meeting space with the meeting package; AV included in the package; having the meeting space available 24 hours/day during our stay. Some planners tack a $5-10 increase on the bedroom rate to help offset the room rental when doing a big conference and tradeshow. The trend is that nothing is "free" any longer. More complete meeting package options. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism o o o o o o Free Wi-Fi in meeting rooms and delegate rooms, large casual meeting spaces, reduced dollars for food, healthier food choices, concierge service for participants If holding a larger event, hotels sometimes comp rooms for special guests, and may include free parking. Usually a sliding scale - guest rooms occupied applies to the space rental fee. Rental fee reduced based on relationship with Sales Manager. Wi-Fi connectivity is often extra and quite expensive – this should be included in all meeting packages. Challenges with mandate for no outside catering. Combination of space/rooms/meals that do not apply to all types of events being offered. Rates negotiated on loyalty (how many events do we bring in a year). Flexible cancellation policies and attrition and flexible booking parameters. Respondents were asked to consider the importance of various services and amenities to best host their upcoming meetings and events. Figure 6-3 shows the varying range in importance of meeting-related services and amenities to All Respondents. PKF Consulting Inc. in association with Deloitte Canada Page 78March of 159 2015 Page 35 PKF Consulting Canada Figure 6-3 Importance of Meeting Services & Amenities (All Respondents, n=53) Variety and quality of foodservice Provision of an on-site hotel and availability of 3+ star branded hotels were also very important to 61% and 56% of Potential Users respectively. In comparison, Existing Users identified food and beverage related offerings as holding the most importance overall, as shown in Table 6-4. Food and beverage concessions Provision of an on-site hotel Table 6-4 Importance of Meeting Services & Amenities Availability of 3+ star branded hotels Amount of available parking Existing Users (n=17) Potential Users (n=33) Food and beverage concessions Variety and quality of foodservice Event planning/production services Provision of an on-site hotel Amount of available parking 76% 75% 56% 76% 53% 81% 53% 47% 61% 45% Availability of 3+ star branded hotels 41% 56% Event planning/production services Proximity to other local hotels Close to downtown restaurants & retail Provision of activities pre and post-meeting Locally sourced food/menu items Direct access to public transit Direct access to indoor parking facilities "Green" meeting/event services Custom decor/event design services "Western" hospitality experience 0% 10% 20% 30% 40% 50% 60% 70% 80% Very Important Not Important As shown, variety and quality of foodservice was considered very important to 73% of respondents, followed by food & beverage concessions at 62%. Provision of an on-site hotel was considered very important to 60% of all respondents, with only 8% indicating that this service was unimportant. Of least importance to All Respondents were custom decor/event design services, direct access to public transport, provision of a “Western” hospitality experience, and direct access to parking. Other services and amenities of great importance to the respondents included: Complimentary Wi-Fi in meeting rooms; Outstanding customer service; Airport commute under 45 minutes; Availability of suppliers - rental companies, food providers, audiovisual services; and Shuttle services. Over 80% of Potential Users of Canmore M&C facilities indicated that event planning and production services were very important to best host their upcoming and future events. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 79March of 159 2015 Page 36 PKF Consulting Canada 6.3 Evaluation of Canmore as a Meetings Destination Once information had been gleaned about the respondents’ event profiles, the survey focused on the level of experience or perceptions that each group held with regard to the Town of Canmore. About 87% of All Respondents had been to Canmore at some point in the past, and 85% of those had been there within the last 2 years. Within the sample of Potential Users, 82% have been to the Town, and 78% of those respondents had done so within the last 2 years. About 53% of All Respondents had inquired about bringing a group to host an event in Canmore, as compared to only 42% of Potential Users. Further, 96% of All Respondents who inquired about bringing groups indicated that their leads were followed up on in a timely manner. With respect to the quality of follow up on event leads, 100% of Potential Users who had made an inquiry were happy with the level of followup provided, as compared to only 78% of Existing users. For those who felt the follow-up on group leads by Canmore representatives did not meet their level of expectation, the following reasons were provided: Timeliness of follow-up at certain hotel/resort properties was lacking. Costs can be too high for government groups. Canmore does not have a large enough facility for some group needs. Follow-up was great, unfortunately the largest centre couldn't meet specific meeting needs. Respondents who had previously not hosted an event in Canmore were asked to indicate why they had decided not to consider the Town. As shown in the following chart, lack of familiarity with Canmore’s meeting facilities, availability of meeting space and logistics of transportation to Canmore (i.e. ground shuttle from Calgary Airport) were the top 3 reasons provided. Table 6-5 Follow-up by Canmore Venues Met Level of Expectation All Respondents (n=45) 91% Existing Users (n=14) 78% Potential Users (n=28) 100% Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 80March of 159 2015 Page 37 PKF Consulting Canada Figure 6-4 Reasons for Not Hosting Events in Canmore (All Respondents, n=38) primarily used to host Trade Shows/Exhibitions. With respect to Canmore properties specifically, Existing Users utilize Canmore / Kananaskis Hotels & Resorts most frequently for Corporate Meetings and Social Events with F&B. Not familiar with Canmore as M&C destination Table 6-6 Top Venues Used by Type of Event (All Respondents, n=46) Banff / Lake Canmore / Louise Kananaskis CDN Other Convention Hotels & Canmore Hotels & Calgary Resorts Resorts Centres Venues Hotels Availability of meeting space Logistics of transportation from Calgary Airport Canmore not part of geographic rotation Inability to host large convention under 1 roof Association Conferences/Conventions Corporate Meetings Consumer Shows Social Events (with F&B) Incentive Events Trade Shows/Exhibitions Missing exhibition space as a destination Missing convention facilities as a destination Availability of hotel rooms Availability of 3+ star branded properties Inability to host event for 500+ delegates Shortage of larger room blocks near venue Price of the overall destination Overall service levels as a destination 0% 5% 10% 15% 20% 25% 30% 35% 40% One respondent further questioned whether the population of Canmore could sustain bringing in large consumer shows, where success is based on the attendance of local consumers. 53% 19% 25% 17% 0% 77% 16% 31% 0% 33% 17% 8% 9% 16% 0% 13% 0% 8% 56% 56% 0% 46% 83% 38% 78% 88% 100% 92% 50% 46% Edmonton Red Deer Hotels Hotels 63% 63% 50% 50% 33% 46% Figure 6-4 further demonstrates the utilization frequency of Canmore venues in comparison to other top venues over the past 5 years by group profile. As a proportion of total events identified, Calgary Hotels remain the most prominently utilized by both User groups. Existing Users make use of Canmore / Kananaskis Hotels & Resorts more actively than Canadian Convention Centres and Red Deer properties. The survey also asked respondents to identify other venues that they have used in addition to Canmore venues over the past 5 years. As shown in Table 6-6, Calgary Hotels have been the most frequently used for meetings and events, including: Association Conferences & Conventions, Corporate Meetings, Consumer Shows and Social Events. Banff and Lake Louise Hotels and Resorts are most frequently used by All Respondents for Incentive Events, and other Canadian Convention Centres were Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 81March of 159 2015 Page 38 28% 19% 25% 13% 0% 23% PKF Consulting Canada respect to size spanned from 10 to 1,000 delegates for All Respondents. Potential Users identified an average group size at 160 delegates, as compared to 128 for Existing Users. Figure 6-5 Top Venues Used by Group Profile 45 40 Figure 6-6 Typical Group Size for Canmore Events 35 30 Potential Users 160 25 20 All Respondents 157 15 10 Existing Users 128 5 0 0 CDN Canmore / Other Convention Kan Hotels Canmore Centres & Resorts Venues Banff / LL Hotels & Resorts Existing Users Calgary Hotels Edmonton Hotels Red Deer Hotels Potential Users 6.4 Facility Input for Proposed Canmore Conference Centre 50 100 150 200 With respect to Largest Event Size for those who have hosted or might consider hosting events in Canmore, Existing Users identified a size range of 10 to 5,000 delegates, and an average event size of 595 delegates. In comparison, Potential Users identified a range from 10 to 1,700 delegates, and an average of 253 delegates for the largest event that they might potentially host in Canmore. PKF’s survey further prompted participants to provide details about the types of facilities and meeting/event utilization patterns that might impact the development of a Conference Centre in Canmore. Table 6-7 Dimensions of Largest Event in Canmore by Profile Group Profile Minimum Maximum Average All Respondents (n=51) 10 5,000 364 Existing Users (n=17) 15 5,000 595 Potential Users (n=32) 10 1,700 253 Respondents who had hosted or might consider hosting an event in Canmore were asked to identify the Typical Event Size in terms of number of delegates. The range of typical events with 61% of Existing Users identified that additional meeting space would assist them to better host current events in Canmore. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 82March of 159 2015 Page 39 PKF Consulting Canada Figure 6-7 More Meeting Space Needed to host Current Events in Canmore? No 39% Yes 61% Existing Users further identified the following range of additional space requirements for Meeting Rooms and Exhibition Space. Table 6-8 provides a range and average requirements in terms of square footage. Table 6-8 Requirements for Additional Space to Host Current Events (Square Feet) Existing Users (n=15) Minimum Maximum Average Meeting Space 900 50,000 12,400 Exhibition Space 0 50,000 14,200 The general response with respect to Meeting Space was that a large ballroom in the range of 6,500 to 10,000 square feet would be sufficient, with adequate breakout space for 400-650 people. Almost one-third of Existing Users indicated that they would not make use of exhibition space. For those who would, the range varied from a small area enough for 10 booths to 50,000 sq.ft., for an average of 12,400 sq.ft. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism For those who are NOT currently hosting events in Canmore, 76% agreed that additional meeting and accommodation facilities would assist in their decision to bring new events to Canmore. Figure 6-8 Would More Meeting Space and Guest Rooms Bring you to Canmore? (Potential/Non-Users, n=46) No 24% Yes 76% Potential Users of Canmore’s meeting facilities, as in those who have not hosted meetings and events in the Town, were asked how much additional space and guest rooms would be required to convince them to bring new events to the Town. Table 6-9 shows that on average, Potential Users require 15,000 sq.ft. of meeting space, 24,000 sq.ft. of exhibition space and 275300 additional guest rooms. Table 6-9 Requirements for Additional Space/Guest Rooms to Bring New Events Potential Users (n=23) Minimum Maximum Average Meeting Space (sq.ft.) 525 100,000 14,650 Exhibition Space (sq.ft.) 0 100,000 23,575 Hotel Rooms (rooms) 2 2,000 286 PKF Consulting Inc. in association with Deloitte Canada Page 83March of 159 2015 Page 40 PKF Consulting Canada Finally, respondents whether their organization and/or clients require Meeting Space & Exhibition Space to be under one roof or physically connected, specifically when hosting large conventions or other events. Figure 6-9 shows that 61% of All Respondents are given a mandate to host large conventions & conferences in a venue that is physically attached to guest room accommodations. Only 14% of respondents identified no requirements for connectivity between meeting space and rooms. Figure 6-9 Meeting Space & Accommodation Requirements for Large Conventions (All Respondents, n=49) 70% 60% 50% 40% 30% 20% 10% 0% 61% The following is a list of specific comments regarding the Canmore’s potential as a meeting/conference destination: 31% 20% Numerous respondents indicated that the lack of venues with a large ballroom and multiple breakout rooms, as well as available room blocks for 250+ delegates , were the main deterrents. The general perception of the Town is positive, but as one respondent indicated, “it feels like a pre/post show” destination, as opposed to the host of a major conference. A major concern is the proximity to the nearest airport in comparison to Calgary meeting venues, and requirement for ground transportation from Calgary. Balanced pricing was suggested to make up for the added time and expense, or flexible and inexpensive shuttle service. Others mentioned challenges with geographic rotation or unfamiliarity with Canmore from an association and corporate perspective, and the need to improve the perception of Canmore as an international destination (differentiated from Banff). 14% Yes - they must be No - but they must Yes - they must be No - no physically be within walking physically requirements for integrated into one distance to major connected to an connectivity facility hotel blocks and/or existing facility meeting space 6.5 Other Meeting Professional Suggestions and Feedback Having considered the current perceptions and experiences of meeting professionals regarding Canmore and its facilities, respondents were given the opportunity to answer a few openended questions. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Destination Needs more higher-end hotels and large meeting space; Increase venue capacity, hotels with 3+ stars, and transportation options for large scale events; Canmore feels like a pre/post show place to go and not for hosting big meetings; I believe Canmore is not on association and corporate radar at this time; Association clients prefer major cities but will consider board meetings; Give me an overview of everything that is available in Canmore that will fill my needs in terms of planning an event there. Sell me on the space, the amenities, the food, the extras; PKF Consulting Inc. in association with Deloitte Canada Page 84March of 159 2015 Page 41 PKF Consulting Canada Business in the community willing to be included; Competitive on pricing and service, amenities, ease of access; More entertaining evening activities; Improve international recognition factor - around the world, people have heard of Banff, and not necessarily Canmore. The clients feel that holding their conference in Banff is potentially more of a draw attendance-wise than if they had it in Canmore; Challenge is with the perception that Canmore is a growing bedroom town that has grown “because it isn't Banff”; sprawling growth over the last 10 years; and Need to sell location - closer to Calgary; smaller, more intimate; tell me why it's better than Banff; what are the perks to hosting a meeting in Canmore? What's the benefit? What is the unique opportunity/selling feature that will make me want to come to Canmore. Venue Could not fit my event in one building; Most venues with a large ballroom and multiple breakout rooms; Offer an attractive package - competitive hotel rates, and reduce costs on the event space costs dependent on the guest room pickup; Adequate space for 300 people in a plenary session, with break out rooms, ideally 6 to 8; Cost of food decreased or discounts on the food provided; Exciting opportunities for team building; and Be competitive Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Hotel Accommodations Hotels that are capable of blocking a large amount of guest rooms (approximately 250 – 350); More high quality hotels with meeting spaces built in, transportation from Calgary; Offer high-quality affordable accommodation with amenities such as fitness area/swimming pool; Larger properties - it would be nice to have a 500+ room hotel with 20,000 sf in space; and Rate of hotels are too high. Transportation Flexible, free (inexpensive) shuttle from airport for delegates; Easy access to transportation for those travelling to Calgary, Banff or Lake Louise; Create some affordable transportation or tour options for delegates to go to Banff when they are not in their conference sessions; Reduce commute time from nearest major airport (YYC) or comprehensively balance pricing accordingly; It would difficult due to the distance from the airport in Calgary; Create more options for easier access from Calgary airport; and Better transit or taxi services. With respect to the proposed Conference Centre itself, many respondents suggested that the Centre must be representative of Canmore. Several suggested linking outdoor recreation, culinary experiences, or arts & culture to the new facility. PKF Consulting Inc. in association with Deloitte Canada Page 85March of 159 2015 Page 42 PKF Consulting Canada Many respondents tend to use hotels for their size (particularly in Calgary); however, many were interested in hosting future events at proposed Conference Centre facility if it were adjacent to a hotel. Those in favour suggested that a new conference centre would help expand their typical rotation of Calgary, Jasper and Banff. If not a 4+ Star hotel on site, then close proximity to equivalent hotels and or transportation provided between local hotels and the event space; Have a facility that has one large meeting space of at least 7,000 square feet pillar free room, with additional rooms for meals, and hotel rooms. The following is a list of specific comments regarding the proposed facility: Great prices and links to outdoor recreation activities, Banff Centre, etc.; Something different, green, artsy. High quality; Ensure price is comparable to other venues; A first class meeting facility that makes my job easy - one stop shopping in terms of facility and catering - I don't want to have to deal with 2 separate entities; Being close to local businesses would be good; Having a facility that represents the local area and looks like it fits right into the look of the area; Have a large enough conference & tradeshow space for our largest annual event; People like to have a view, a place to walk/hike, something to do - night life or food experience; Have a dedicated person to work with me from beginning to end. Do not transfer my file between multiple staff. Event planners value relationships; Build a convention centre that can host up to 1100 delegates and 150 exhibitors; Definitely larger, beautiful meeting space. Windows, high ceilings make a difference, especially in the mountain setting; Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 86March of 159 2015 Page 43 PKF Consulting Canada 7.0 FACILITY ALTERNATIVES FOR A NEW CANMORE CONFERENCE CENTRE 7.1 Introduction Based on the results of the meeting planner surveys, together with the competitive market analysis, we have explored 3 facility development alternatives for a proposed Conference Centre in Canmore: A Stand-Alone Conference Centre; A full-service hotel with meeting/conference space; and A Mixed Use Venue. 7.2 Stand Alone Conference Centre As a stand-alone Conference Centre, consideration has been given to 3 development options: Option 1A: Option 1B: Option 1C: Building for Today Building to Reach the Town’s Potential Building for the Long Term In Option 1A: Building for Today, consideration has been given to developing a Conference Centre which will attract M&C groups to be accommodated by the Town’s existing accommodation product. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Given the Town’s current accommodation profile of: 18 hotels/resorts offering an estimated 1,628 rooms; With the 3 largest properties in the market offering between 150 to 190 rooms; and Few 4 star+ branded hotels a Conference Centre with 13,500 square feet of rentable space has been profile in Table 7-1A. A Conference Centre of this size could effectively attract Convention and Meeting groups of up to 400 persons in size. As a 2nd scenario, consideration has been given to developing a Conference Centre offering 18,000 square feet of rentable space. While a Conference Centre of this size will not be able to reach its full potential in the short term due to the limitations in the size and make-up of Canmore’s current accommodation market, it will be able to maximize its potential should a future 4 star branded hotel of 150-200 rooms be developed adjacent to the facility. The facility program for Option 1B: Building to Reach the Town’s Potential is provided in Table 7-1B. A Conference Centre of 18,000 square feet could effectively compete for Convention and Meeting groups of up to an estimated 525 persons in size. The 3rd option for a Stand Alone Conference Centre in Canmore calls for Building for the Long Term, at 21,600 square feet of rentable space (Table 7-1C). At this size, the Conference Centre could compete for group business of up to 640 persons. However, in order to accommodate groups of this size, the Town would need to add a further 300+ rooms to the market. PKF Consulting Inc. in association with Deloitte Canada Page 87March of 159 2015 Page 44 PKF Consulting Canada Table 7-1A CANMORE CONFERENCE CENTRE STAND ALONE VENUE - OPTION A - Building for Today Meeting Space Unit Seats Sq.ft. Exhibition Space 1 0 0 Largest Divisible Room / Ballroom 1 500 7,500 Meeting Space 1 400 6,000 Public Areas 1 1,500 Gross up @ 50% 15,000 Total 4 900 30,000 Functional Event Capacity 400 persons Parking Stalls Sq.ft./Stall Sq.ft. Parking Structure/Lot 320 400 128,000 Total 320 400 128,000 Other Sq.ft. Land 117,500 Site Preparation & Servicing 117,500 FF&E 15,000 Total 30,000 TOTAL PROGRAM Acres Sq.ft. Sq.ft. Land 2.7 117,500 Construction 30,000 Site Preparation & Servicing 117,500 FF&E 15,000 TOTAL CONFERENCE CENTRE 30,000 TOTAL PARKING 128,000 TOTAL PROJECT 158,000 Table 7-1B CANMORE CONFERENCE CENTRE STAND ALONE VENUE - OPTION B - Building to Reach Its Potential Meeting Space Unit Seats Sq.ft. Exhibition Space 0 0 0 Largest Divisible Room / Ballroom 1 667 10,000 Meeting Space 1 533 8,000 Public Areas 1 2,700 Gross up @ 50% 20,700 Total 3 1,200 41,400 Functional Event Capacity 525 persons Parking Stalls Sq.ft./Stall Sq.ft. Parking Structure/Lot 427 400 170,667 Total 427 400 170,667 Other Sq.ft. Land 158,417 Site Preparation & Servicing 158,417 FF&E 20,700 Total 41,400 TOTAL PROGRAM Acres Sq.ft. Sq.ft. Land 3.6 158,417 Construction 41,400 Site Preparation & Servicing 158,417 FF&E 20,700 TOTAL CONFERENCE CENTRE 41,400 TOTAL PARKING 170,667 TOTAL PROJECT 212,067 Source: PKF Consulting Source: PKF Consulting Table 7-1C CANMORE CONFERENCE CENTRE STAND ALONE VENUE - OPTION C - Building for the Long Term Meeting Space Unit Seats Sq.ft. Exhibition Space 0 0 0 Largest Room / Ballroom 1 800 12,000 Meeting Space 1 640 9,600 Public Areas 1 3,400 Gross up @ 50% 25,000 Total 3 1,440 50,000 Functional Event Capacity 640 persons Parking Stalls Sq.ft./Stall Sq.ft. Parking Structure/Lot 512 400 204,800 Total 512 400 204,800 Other Sq.ft. Land 190,500 Site Preparation & Servicing 190,500 FF&E 25,000 Total 50,000 TOTAL PROGRAM Acres Sq.ft. Sq.ft. Land 4.4 190,500 Construction 50,000 Site Preparation & Servicing 190,500 FF&E 25,000 TOTAL CONFERENCE CENTRE 50,000 TOTAL PARKING 204,800 TOTAL PROJECT 254,800 Source: PKF Consulting Of the 3 stand-alone options, we recommend Option B – Building a Conference Centre of 18,000 square feet of rentable space in order for Canmore to compete in today’s market and reach its potential in the mid-term with the addition of future hotel supply. Inclusive of public areas and front and back of house support space, the full Conference Centre program calls for a building of 41,400 square feet, with 427 parking spaces. Assuming the building and parking facility were to be developed on 2 levels, a site of 3.6 acres would be required for the recommended stand-alone Conference Centre. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 88March of 159 2015 Page 45 PKF Consulting Canada 7.3 Hotel with Conference Centre As a hotel with conference space, this option will also require a similar size Conference Centre rental space as that recommended for a stand-alone venue. Table 7-2 provides a preliminary facility program for a 200-room hotel offering 18,000 square feet of rentable space. This option would require a total building program of approximately 67,000 square feet, with parking for over 400 spaces. Assuming the hotel with conference space were to be developed on 5 stories, building, with a 2 level parking facility, a site of about 3.2 acres would be required. However, based on Canmore’s current accommodation market occupancy of 50 to 55% in 2013 and 2014, we do not believe the market dynamics are strong enough to attract further hotel development at this time. Table 7-2 CANMORE CONFERENCE CENTRE HOTEL AND CONFERENCE FACILITY PROGRAM Guestrooms Rooms Sq.Ft./Rm Standard King 58 275 Standard Queen / Queen 88 325 King Suite 37 380 Queen / Queen Suite 17 475 TOTAL GUESTROOMS 200 333 Food & Beverage Rooms Sq.Ft./Rm 80 Seat Restaurant 1 10 30 Seat Outdoor Patio (Seasonal) 1 8 Total Food & Beverage 2 18 Meeting/Event Faciities Rooms Sq.Ft./Rm Largest Divisible Room / Ballroom 1 50 Meeting Space 40 Public Areas 14 Total Meeting/Event Facilities 1 104 Recreational/Other Activities Rooms Sq.Ft./Rm Fitness Room 1 5 Indoor Pool 1 8 Lobby/Public Areas/Back of House Lobby/Public Areas/Back of House/Mechanical/Kitchen 150 TOTAL BUILDING SIZE 200 618 Parking Parking Total Site Requirements Source: PKF Consulting Inc. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Spaces 427 3.2 acres Sq.Ft./Rm 400 1,471 Sq.Ft. 15,950 28,600 14,060 8,075 66,685 Sq.Ft. 2,000 1,600 3,600 Sq.Ft. 10,000 8,000 2,700 20,700 Sq.Ft. 1,000 1,600 30,000 123,585 Sq.Ft. 170,667 294,252 PKF Consulting Inc. in association with Deloitte Canada Page 89March of 159 2015 Page 46 PKF Consulting Canada 7.4 Mixed Use Development Table 7-3 offers a mixed use facility program providing an 18,000 square foot Conference Centre with a 10,000 square foot sports venue. It may be possible to convert the sports venue to Exhibition space for large conventions with trade shows and/or trade show events. This option would require a total building program of approximately 55,000 square feet, with parking for close to 500 spaces. Assuming the building and parking facility were to be developed on 2 levels, a site of 3.5 acres would be required for the overall development. 7.5 Summary Based on our preliminary analysis, we recommend consideration be given to the development of a stand-alone Conference Centre with up to 18,000 square feet of rentable space. This option requires a site in the range of 3.5 acres. Ideally, a site in the range of 5 acres could accommodate the proposed Conference Centre, with an adjacent allowance of 3 acres for future hotel development. Table 7-3 CANMORE CONFERENCE CENTRE MIXED USE VENUE Convention Centre Exhibition Space Largest Divisible Room / Ballroom Meeting Space Public Areas Gross up @ 50% Total Functional Event Capacity Mixed Use Development Sports Venue Gross up @ 30% Total Units Seats 0 667 533 1,200 667 Sq.ft./Unit Sq.ft. 0 10,000 8,000 2,700 20,700 41,400 persons Sq.ft. 10,000 3,000 13,000 Parking Sports Venue Parking Conference Centre Parking Total Stalls 50 427 477 Sq.ft./Stall 400 400 400 Sq.ft. 20,000 170,667 190,667 Other Land Site Preparation & Servicing FF&E Total - TOTAL MIXED USE PROGRAM Land Construction Site Preparation & Servicing FF&E TOTAL MIXED USE DEVELOPMENT TOTAL PARKING TOTAL PROJECT Source: PKF Consulting Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Unit 0 1 1 1 3 Sq.ft. 153,167 153,167 30,700 54,400 Acres 3.5 - Sq.ft. - Sq.ft. 153,167 245,067 153,167 30,700 54,400 190,667 245,067 PKF Consulting Inc. in association with Deloitte Canada Page 90March of 159 2015 Page 47 PKF Consulting Canada 8.0 MARKET DEMAND POTENTIAL FOR A CANMORE CONFERENCE CENTRE Over the next 5 years, the number of events per venue has been projected to increase from an average of 68 in 2013 to 70 in 2017. 8.1 With the proposed Canmore Conference Centre entering the market in 2018, the average number of events per competitive venue has been projected to decrease modestly to 69 events, before climbing back to 70 events per venue by 2020. Introduction Market projections for the competitive Alberta hotels and resorts and Convention Centre market have been prepared together with 3-year utilization forecast for a new 18,000 square foot Canmore Conference Centre, with an opening date of 2018. Projections for the subject facility include the number of events by type, as well as delegates / attendees and room nights generated for the Town of Canmore. 8.2 Market Projections 8.2.1 Alberta Hotels and Resorts Projected Market Event Performance Based on historic demand levels, competitive supply factors and economic forecasts, 5 year market projections have been prepared for the Alberta Hotels and Resorts competitive market (including the subject Canmore market) in terms of Conventions, Corporate Meetings, Incentive / Gov’t, SMERF demand as well as Canmore Weddings and Social/Other Event demand (Table 8-1). Conservative growth rates of 1.0% per annum have been forecast for each of the meetings demand segments over the next 7 years (2014 to 2020). Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism 8.2.2 Competitive Tier 2 and 3 Convention Centre Event Performance For comparison purposes, market projections have also been prepared for the competitive Convention Centre market (Table 82). Utilizing a conservative growth rate of 1.0% per annum for each of the meetings demand segments, the number of events per Convention Centre has been projected to increase from an average of 335 per Centre in 2013 to 349 by 2017. Global trends indicate that there has been substantial growth in the meetings and conference segment, with almost every specialty organization/interest group having an association that holds one or more meetings. While the convention industry is sensitive to the cyclical nature of national and global economies, attendance numbers fall and conference budgets decrease during recessionary periods. Conversely, attendance and budgets recover during upturns in the economy. The industry is resilient, as events which tend to be booked several years in advance, still go ahead during recessions, albeit with reduced budgets and attendance. PKF Consulting Inc. in association with Deloitte Canada Page 91March of 159 2015 Page 48 PKF Consulting Canada For the purposes of this analysis, we have assumed that the proposed Canmore Conference Centre will enter the competitive market by 2018, increasing the number of Convention Centres in the competitive market to 10. We have also accounted for an expansion to one of the Convention Centres in Calgary as well as an expansion of the Whistler Conference Centre by the same year - 2018. This will translate into a 20% increase in supply with over 800,000 square feet of new rentable space coming into the competitive market over the next 5 years. Over the next 7 years, the number of Conventions within the competitive market has been projected to increase by 35 events, from 254 in 2013 to 289 by 2020. With increased competition entering the market over the next 5 years, the average Convention Centre is projected to decline from an average of 335 events per Centre in 2013, to 318 events per Centre in 2018 when the proposed Canmore Conference Centre opens, before increasing to 325 events by 2020. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 92March of 159 2015 Page 49 PKF Consulting Canada TOTAL EVENTS Conventions Trade Shows Consumer Shows Corporate Meetings Incentive / Gov't Groups SMERF Groups Canmore Weddings Canmore Other Social TOTAL EVENTS TOTAL GROWTH SUPPLY Hotels/Resorts/Other % Change RENTABLE SQUARE FEET % Change AVG EVENTS PER VENUE Conventions Trade Shows Consumer Shows Corporate Meetings Incentive / Gov't Groups SMERF Groups Canmore Weddings Canmore Other Social TOTAL 2013 388 672 23 815 170 30 2,098 2013 31 313,225 2013 13 0 0 22 1 26 5 1 68 Table 8-1 COMPETITIVE ALBERTA HOTELS & RESORTS MARKET PROJECTIONS BY EVENT TYPE 2014 2015 2016 2017 392 396 400 404 679 686 692 699 23 23 23 23 823 831 840 848 172 173 175 177 30 31 31 31 2,119 2,140 2,162 2,183 1.0% 2014 31 0.0% 313,225 0.0% 2014 13 0 0 22 1 27 6 1 68 1.0% 2015 31 0.0% 313,225 0.0% 2015 13 0 0 22 1 27 6 1 69 Source: PKF Consulting Based on 31 Competitive Venues in Canmore, Kananaskis, Alberta Rockies and Red Deer Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism 1.0% 2016 31 0.0% 313,225 0.0% 2016 13 0 0 22 1 27 6 1 70 1.0% 2017 31 0.0% 313,225 0.0% 2017 13 0 0 23 1 27 6 1 70 2018 408 706 24 857 179 32 2,205 2019 412 713 24 865 180 32 2,227 2020 416 721 24 874 182 32 2,249 2018 32 2019 32 2020 32 1.0% 3.2% 331,225 5.7% 2018 13 0 0 22 1 27 6 1 69 1.0% 0.0% 331,225 0.0% 2019 13 0 0 22 1 27 6 1 70 1.0% 0.0% 331,225 0.0% 2020 13 0 0 23 1 27 6 1 70 PKF Consulting Inc. in association with Deloitte Canada Page 93March of 159 2015 Page 50 PKF Consulting Canada Conventions Trade Shows Consumer Shows Corporate Meetings/Conferences Food & Beverage/ Social Other Events TOTAL EVENTS TOTAL GROWTH SUPPLY Convention Centres % Change RENTABLE SQUARE FEET % Change AVG EVENTS PER CENTRE Conventions Trade Shows Consumer Shows Corporate Meetings/Conferences Food & Beverage/ Social Other Events TOTAL Table 8-2 TIER 2 & 3 COMPETITIVE WESTERN CANADA CONVENTION CENTRES MARKET DEMAND BY EVENT TYPE TOTAL EVENTS 2012 2013 2014 2015 2016 248 254 257 259 262 60 60 61 62 62 59 57 58 58 59 1,683 1,638 1,654 1,671 1,688 735 732 739 747 754 296 278 281 284 286 3,081 3,019 3,050 3,080 3,111 -2.0% 2012 9 0.0% 664,316 0.0% 2012 28 7 7 187 82 33 342 Source: PKF Consulting Based on 3 Tier 2 and 6 Tier 3 Convention Centres in Alberta and B.C. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism 2013 9 0.0% 664,316 0.0% 2013 28 7 6 182 81 31 335 1.0% 2014 9 0.0% 664,316 0.0% 2014 29 7 6 184 82 31 339 1.0% 2015 9 0.0% 664,316 0.0% 2015 29 7 6 186 83 32 342 1.0% 2016 9 0.0% 664,316 0.0% 2016 29 7 7 188 84 32 346 2017 264 63 59 1,705 762 289 3,142 2018 277 63 60 1,722 769 292 3,184 2019 284 64 61 1,739 777 295 3,220 2020 289 65 61 1,756 785 298 3,254 2017 9 2018 10 2019 10 2020 10 1.0% 1.3% 0.0% 11.1% 664,316 803,362 0.0% 2017 29 7 7 189 85 32 349 20.9% 2018 28 6 6 172 77 29 318 1.1% 1.1% 0.0% 803,362 0.0% 0.0% 803,362 2019 28 6 6 174 78 30 322 PKF Consulting Inc. in association with Deloitte Canada Page 94March of 159 2015 Page 51 0.0% 2020 29 6 6 176 78 30 325 PKF Consulting Canada 8.3 Proposed Canmore Conference Centre Utilization Projections The market potential for M&C events at the proposed Canmore Conference Centre has been based on the following factors: Economic influences; Competitive supply factors; Results of the Meeting Planner survey; and Canmore’s current situation and potential as a meetings destination. In projecting utilization rates for the proposed Canmore Conference Centre during its first 3 years of operation, the concept of “fair market share” has been utilized. This concept states that a facility or destination will attract event demand in the same proportion as its share of function space and its destination. The basis assumption is that all things are equal, however: different hotels/resorts, Convention Centres and destinations achieve different levels of market penetration based on various competitive factors including location, access, venue, accommodation supply, delegate/consumer preferences, pricing, incentives and marketing and sales strategies. Market penetration levels in excess of 100% (fair market share) indicate that a Convention/Conference Centre and/or Destination Host City possess competitive advantages relative to the market as a whole; while competitive weaknesses are reflected in penetrations of less than 100%. Fair market share is a universally accepted analytical tool used to measure the market position of hospitality assets relative to its completion. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism For the purposes of the subject analysis, we will project Convention, Trade Show and Consumer Show demand levels for the proposed Canmore Conference Centre against the competitive Convention Centre market; and Meetings, Food & Beverage Social events and Other Events against the competitive Alberta Resorts and Hotels market. Table 8-3 Subject Canmore Conference Centre Utilization Projections Convention Centre Demand PKF Competitive Segmentation Analysis 1. Conventions Provincial/Regional Provincial/Regional National Level: National Tier 2 and 3 Convention Centres in US/International Alberta and B.C. 2. Trade Shows 3. Consumer Shows 4. Meetings & Conferences Local/Regional Level: Canmore, Alberta 5. Food & Beverage – Social Events Rockies, Red Deer 6. Other Events Market Source: PKF Consulting 8.3.1 Convention Demand Projections Table 8-4 details the projections for the subject Canmore Conference Centre in the Convention segment by event size over the 2018 to 2020 forecast period. In 2013, Canmore hosted an estimated 103 National and Regional Association conferences, the majority of which were less than 150 delegates in size. On average, the Town attracts 2 Conventions each with approximately 400 delegates per year. Overall the PKF Consulting Inc. in association with Deloitte Canada Page 95March of 159 2015 Page 52 PKF Consulting Canada average Convention to Canmore is currently less than 60 delegates. Conventions of 350 delegates. Given the Town’s current accommodation supply, the Town will not be in a position to effectively compete for larger conventions of 500+ delegates. In its first year of operation, the proposed Conference Centre is projected to achieve 61% of its fair market share amongst its competitive Convention Centre market. Going forward, the With the opening of the subject 18,000 square foot Canmore Conference Centre in 2018, Canmore is expected to attract 17 Conventions each with an average of 200 delegates, plus 2 TIER 2 & 3 MARKET <250 251-500 Table 8-4 CANMORE CONFERENCE CENTRE MARKET PROJECTIONS CONVENTION SEGMENT - RECOMMENDED EXPANSION PROGRAM @ 18,000 SQ.FT. 2013 2014 2015 2016 2017 2018 81 81 82 83 84 86 99 100 101 102 103 109 501-1,000 1,000+ TOTAL CONVENTIONS CANMORE CONFERENCE CENTRE Fair Mkt Share <250 251-500 501-1,000 1,000+ AVERAGE PER CENTRE MARKET PENETRATION <250 251-500 501-1,000 1,000+ CANMORE MARKET SHARE CANMORE CONFERENCE CENTRE <250 251-500 501-1,000 1,000+ TOTAL CONVENTIONS 2019 88 111 2020 89 113 41 42 42 43 43 46 48 50 33 254 2013 9 11 5 4 28 2013 34 257 2014 9 11 5 4 29 2014 34 259 2015 9 11 5 4 29 2015 34 262 2016 9 11 5 4 29 2016 35 264 2017 9 11 5 4 29 2017 2013 2014 2015 2016 2017 37 277 2018 9 11 5 4 28 2018 175% 18% 0% 0% 61% 2018 15 2 0 0 17 38 284 2019 9 11 5 4 28 2019 194% 27% 0% 0% 70% 2019 17 3 0 0 20 38 289 2020 9 11 5 4 29 2020 214% 35% 0% 0% 79% 2020 19 4 0 0 23 Source: PKF Consulting Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 96March of 159 2015 Page 53 PKF Consulting Canada Canmore Conference Centre is projected to gradually improve its market penetration to close to 80% in the Convention market. and demographics. As such, we have not projected any Consumer Show demand for the Canmore Conference Centre. The market will continue to attain less than its fair market share of Conventions until such time as an additional branded hotel of 150 to 200 rooms enters the market, and is strategically located in close proximity to the Conference Centre. 8.3.3 Meetings and Conference Demand Projections However, it should be noted that at a projected utilization rate of 17 to 23 Conventions, the Canmore Conference Centre will achieve well above its fair market share in comparison to its Alberta hotels and resorts market. On average, the competitive hotel and resort market attracts 13 self-contained conventions per year. 8.3.2 Trade and Consumer Show Demand Projections Canmore recently hosted the Canada West Marketplace in October 2014, utilizing the Coast Hotel and Conference Centre and an adjacent 6,000 square foot tent. The 3 day event attracted 350 to 450 sellers and 200 buyers over a 4 night stay. This event rotates between B.C. and Alberta and was looking for a new destination in selecting Canmore to host this year’s Trade Show. While the preliminary facility program for the Canmore Conference Centre does not provide space dedicated to exhibitions, the Centre is expected to attract 1 Trade Show in its first year of operation, increasing to 2 Trade Shows by its 3rd year of operation, reflecting a market penetration of 30% of its fair market share. Table 8-5 summarizes the projections for the subject Canmore Conference Centre in the Meetings and Conference event segment, through the lens of the competitive Alberta hotel and resort market. In 2013, Canmore’s accommodation market hosted 195 corporate meetings, the majority of which attracted less than 50 delegates. A further 20+ corporate events were larger at an average of 100 delegates. We have projected that a new Conference Centre in Canmore will capture 70 corporate meetings/conferences in Year 1, increasing to 100 meetings by Year 3. This represents a penetration rate of over 300% of its fair market share amongst Alberta’s hotel and resort competitive market, increasing to over 430% by Year 3. Amongst its Tier 2 and 3 Western Canada Convention Centre market, 70 to 100 meetings represents less than its fair market share at penetration rates of 40 to 70%. On average, the competitive Convention Centre market attracts 170 corporate meetings / conferences per year. Consumer shows tend to occur in metropolitan markets, like Calgary, Edmonton and Vancouver due to large population draw Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 97March of 159 2015 Page 54 PKF Consulting Canada Table 8-5 CANMORE CONFERENCE CENTRE MARKET PROJECTIONS MEETINGS & CONFERENCE SEGMENT - RECOMMENDED EXPANSION PROGRAM @ 18,000 SQ.FT. ALBERTA RESORTS/HOTELS/OTHER COMP VENUES 2013 2014 2015 2016 2017 2018 Corporate Meetings 672 679 686 692 699 706 Incentive/ Gov't Group 23 23 23 23 23 24 TOTAL MEETINGS 695 702 709 716 723 730 AVERAGE PER CENTRE 2013 2014 2015 2016 2017 2018 Corporate Meetings 22 22 22 22 23 22 Incentive/ Gov't Group 1 1 1 1 1 1 TOTAL AVERAGE PER HOTEL 22 23 23 23 23 23 MARKET PENETRATION 2013 2014 2015 2016 2017 2018 Corporate Meetings 317% Incentive/ Gov't Group 0% CANMORE MARKET SHARE 307% CANMORE CONFERENCE CENTRE 2013 2014 2015 2016 2017 2018 Corporate Meetings 70 Incentive/ Gov't Group 0 TOTAL MEETINGS 70 2019 713 24 737 2019 22 1 23 2019 404% 0% 391% 2019 90 0 90 2020 721 24 745 2020 23 1 23 2020 444% 0% 430% 2020 100 0 100 Source: PKF Consulting 8.3.4 Special Events and Other Event Projections Table 8-6 summarizes Special /Other Event demand projections for the Canmore Conference Centre over the next 7 years. The competitive Alberta resort and hotel market has been projected to hold an average of 26 to 27 SMERF food and beverage events per venue per year. In addition, Canmore hosted 170 weddings and 30 other social events in 2013 for an average of 6 to 7 events per venue. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism With the opening of the Canmore Conference Centre in 2018, we have forecast the Centre will achieve more than its fair market share of SMERF events, weddings and other social events (126% penetration rate), growing from 42 events to 54 events by Year 3 (159% penetration rate). This level of event demand represents a market penetration rate of 40 to 50% of its fair market share amongst the Centre’s competitive Tier 2 and 3 Western Canada Convention Centre market. PKF Consulting Inc. in association with Deloitte Canada Page 98March of 159 2015 Page 55 PKF Consulting Canada Table 8-6 CANMORE CONFERENCE CENTRE MARKET PROJECTIONS SPECIAL EVENTS AND OTHER EVENTS - RECOMMENDED EXPANSION PROGRAM @ 18,000 SQ.FT. ALBERTA RESORTS/HOTELS/OTHER COMP VENUES SMERF F&B Canmore Weddings Other Canmore Social Events TOTAL EVENTS CANMORE CONFERENCE CENTRE Fair Mkt Share Avg SMERF F&B per Venue Avg Canmore Wedding Per Venue Avg Canmore Other Social Event Per Venue AVERAGE PER VENUE MARKET PENETRATION SMERF F&B Canmore Weddings Other Canmore Social Events TOTAL PENETRATION CANMORE CONFERENCE CENTRE SMERF F&B Canmore Weddings Other Canmore Social Events TOTAL SPECIAL / OTHER EVENTS 2013 2014 2015 2016 2017 2018 2019 2020 815 823 831 840 848 857 865 874 170 30 1,015 2013 26 5 1 172 30 1,025 2014 27 6 1 173 31 1,035 2015 27 6 1 175 31 1,046 2016 27 6 1 177 31 1,056 2017 27 6 1 33 33 33 34 34 2013 2014 2015 2016 2017 2013 2014 2015 2016 2017 179 32 1,067 2018 27 6 1 33 2018 112% 125% 507% 126% 2018 30 7 5 42 180 32 1,078 2019 27 6 1 34 182 32 1,088 2020 27 6 1 34 2019 129% 142% 502% 143% 2019 35 8 5 48 2020 146% 158% 497% 159% 2020 40 9 5 54 Source: PKF Consulting Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 99March of 159 2015 Page 56 PKF Consulting Canada 8.4 Summary of Canmore Conference Centre Demand Projections Tables 8-7 and 8-8 provide a summary of PKF’s demand projections for the proposed Canmore Conference Centre from all event types, relative to its competitive Tier 2 and 3 Convention Centre market and its competitive Alberta hotels and resorts market. Overall a new Conference Centre in Canmore is projected to attract 130 events in its first year of operation, increasing to 179 events by Year 3. While the Centre is projected to achieve less than its fair market share of event business amongst its competitive Convention Centre market (40 to 55%), it is projected to achieve 200% to 300% of its fair market share amongst its competitive Alberta resorts and hotels that attract self-contained meetings and event functions. 8.5 Projected Delegates and Room Nights In estimating the number of delegates to be hosted by a new Canmore Conference Centre and associated room nights generated, the following assumptions have been utilized for each type of event: 8.5.1 Conventions Conventions of less than 250 delegates will average 150 persons, with larger Conventions attracting an average of 300 delegates. The average Convention will be 2 days in duration. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Table 8-7 CANMORE CONFERENCE CENTRE MARKET PROJECTIONS TOTAL EVENTS - RECOMMENDED EXPANSION PROGRAM @ 18,000 SQ.FT. CANMORE CONFERENCE CENTRE 2018 2019 2020 Conventions 17 20 23 Trade Shows 1 1 2 Consumer Shows Non-Local Meetings 50 65 75 Local Meetings 20 25 25 Food & Beverage 30 35 40 Other Events 12 13 14 TOTAL EVENTS 130 159 179 TIER 2 & 3 MARKET PENETRATION Conventions Trade Shows Consumer Shows Non-Local Meetings Local Meetings Food & Beverage Other Events TOTAL PENETRATION FAIR MARKET SHARE-TIER 2 & 3 TIER 2 & 3 COMPETITIVE SUPPLY CANMORE CONFERENCE CENTRE TOTAL CENTRES % Share CANMORE CONFERENCE CENTRE TOTAL CENTRES % Share 2018 61% 16% 0% 51% 27% 39% 41% 41% 318 2019 70% 16% 0% 66% 33% 45% 44% 49% 322 2020 79% 31% 0% 75% 33% 51% 47% 55% 325 2018 1 10 10.0% 18,000 803,362 2.2% 2019 1 10 10.0% 18,000 803,362 2.2% 2020 1 10 10.0% 18,000 803,362 2.2% Source: PKF Consulting PKF Consulting Inc. in association with Deloitte Canada Page 100March of 159 2015 Page 57 PKF Consulting Canada Table 8-8 CANMORE CONFERENCE CENTRE MARKET PROJECTIONS TOTAL EVENTS - RECOMMENDED EXPANSION PROGRAM @ 18,000 SQ.FT. CANMORE CONFERENCE CENTRE 2018 2019 2020 Conventions 17 20 23 Trade Shows 1 1 2 Consumer Shows Corporate Meetings 70 90 100 Incentive / Gov't Group SMERF F&B 30 35 40 Canmore Weddings 7 8 9 Canmore Other Social Events 5 5 5 TOTAL EVENTS 130 159 179 COMPETITIVE MARKET PENETRATION 2018 2019 2020 Conventions 133% 155% 177% Trade Shows 0% 0% 0% Consumer Shows 0% 0% 0% Corporate Meetings 317% 404% 444% Incentive / Gov't Group 0% 0% 0% SMERF F&B 112% 129% 146% Canmore Weddings 125% 142% 158% Canmore Other Social Events 507% 502% 497% TOTAL PENETRATION 205% 249% 277% FAIR MARKET SHARE- VENUES 63 64 65 COMPETITIVE HOTEL M&C SUPPLY 2018 2019 2020 CANMORE CONFERENCE CENTRE 1 1 1 TOTAL VENUES 32 32 32 % Share 3.1% 3.1% 3.1% CANMORE CONFERENCE CENTRE 18,000 18,000 18,000 TOTAL VENUES 331,225 331,225 331,225 % Share 5.4% 5.4% 5.4% Source: PKF Consulting All delegates will stay an average of 2 nights, with a multiple occupancy factor of 1.25 guests per room. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Based on these assumptions, a new Canmore Conference Centre is projected to attract 2,850 delegates and an estimated 4,560 room nights from its 17 Conventions in Year 1, increasing to 4,050 delegates and 6,480 room nights by Year 3. 8.5.2 Trade Shows Trade Shows will average 400 attendees with 40 exhibitors. The average Trade Show will be 2 days, with 75% of attendees staying overnight for 2 nights, based on single occupancy. The new Canmore Conference Centre is projected to attract 440 delegates and exhibitors and 660 room nights during its first year of operation, increasing to 880 attendees/exhibitors and 1,320 room nights by Year 3. 8.5.3 Corporate Meetings and Conferences The typical corporate meeting will be 1.5 days in duration at an average size of 75 delegates. Guests will stay on average 1.75 nights, based on single occupancy. The number of delegates attending corporate meetings at the new Conference Centre has been estimated at 5,250 in Year 1 increasing to 10,000 by Year 3. This demand segment will generate the majority of accommodation demand for the Town at 10,500 room nights in Year 1, increasing to 15,000 room nights by Year 3. PKF Consulting Inc. in association with Deloitte Canada Page 101March of 159 2015 Page 58 PKF Consulting Canada 8.5.4 Social F&B / Other Events SMERF-related Food and Beverage events are expected to be 1 day events with an average of 200 persons. These types of events will attract larger guest parties, average 2.25 guests per room, staying 2 nights. Canmore Weddings are expected to attract an average of 150 guests, staying for 2 nights, with an average party size of 2.25. Other Canmore Social Events have been projected to attract 100 guests per function, staying 1.5 nights with an average party size of 2 persons staying 1 night. By its 3rd year of operation, the Canmore Conference Centre is expected to host close to 10,000 guests stemming from Social Events, generating 8,400 room nights for the Town. 8.5.5 Total Delegates and Room Nights Table 8-9 provides a summary of the total delegates and room nights generated by the proposed Canmore Conference Centre over its 1st 3 years of operation. Based on the preceding analysis, the Conference Centre is forecast to host close to 180 events, attracting 22,300 delegates/attendees, which in turn will generate 29,400 room nights by its 3rd year of operation. An estimated 2-in-every 3 room nights generated by functions held at the Canmore Conference Centre will be incremental new demand for the Town, equating to an estimated 19,400 additional room nights. Table 8-9 Total Projected Delegates/Attendees and Room Nights Generated Canmore Conference Centre Type of Event Year 1 Year 2 Year 3 Conventions 17 20 23 Trade Shows 1 1 2 Corporate Meetings 70 90 100 F&B Social/Other 42 48 54 Total Events 130 159 179 Delegates Conventions 2,850 3,450 4,050 Trade Shows 440 440 880 Corporate Meetings 5,250 6,750 7,500 F&B Social/Other 7,550 8,700 9,850 Total Delegates 16,090 19,340 22,280 Event Days Conventions 34 40 46 Trade Shows 2 2 4 Corporate Meetings 105 135 150 F&B Social/Other 42 48 54 Total Event Days 183 225 254 Delegate Days Conventions 5,700 6,900 8,100 Trade Shows 880 880 2,080 Corporate Meetings 7,875 10,125 11,250 F&B Social/Other 7,550 8,700 9,850 Total Delegate Days 22,005 26,605 31,280 Room Nights Conventions 4,560 5,520 6,480 Trade Shows 660 660 1,320 Corporate Meetings 9,188 11,813 13,125 F&B Social/Other 6,392 7,414 8,436 Total Room Nights 20,799 25,406 29,361 2013 M&C Room Nights in Canmore 38,779 Incremental New M&C Room Nights to Canmore 19,400 Source: PKF Consulting Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 102March of 159 2015 Page 59 PKF Consulting Canada 8.6 Market Assessment and Comparison with Other Destinations The Town of Canmore currently has 18 hotels offering 1,630 rooms and 34,675 square feet of meeting space. While the overall accommodation market achieved an annual occupancy of 48% in 2013, demand levels peak during the summer months and on weekends, leaving capacity to complete for meetings and convention demand during the off season months and mid-week periods. In 2013, Canmore’s event demand generated an estimated 38,800 occupied room nights for the Town’s accommodation sector, equating to 13.5% of overall demand. With the addition of a new Conference Centre offering 18,000 square feet of rentable space, the Centre is forecast to host close to 180 events and 22,300 delegates/attendees to the Town by its 3rd year of operation, which in turn will generate 29,400 room nights. An estimated 2-in-every-3 room nights generated by the Centre will be incremental new M&C demand for the Town, equating to an estimated 58,000 M&C room nights. Assuming that there is no displacement of existing demand and no further hotels enter the market, the addition of a Conference Centre will contribute to a 59% occupancy for the Town – a 5% point increase over 2014 levels. Based on the forecasted utilization levels for the Centre, M&C demand is projected to comprise 17% of overall demand to the Town by its stabilized year of operation. The Whistler market offers over 5,400 rooms within its primary hotel market and 105,000 square feet of meeting space. With leading hotel brands, including Fairmont, Hilton, Westin, Four Seasons and Pan Pacific, represented in the market and a 26,400 square foot Whistler Conference Centre, the market attracts an estimated 130,000 room nights of M&C demand. The Mont Tremblant market offers 2,000 rooms, including major brands of Marriott, Westin, Hilton Homewood and Fairmont, and 48,000 square feet of meeting space, and attracts an estimated 63,000 M&C room nights. At 10,500 square feet of meeting space provided in its Conference Centre, this market is underserviced in terms of meeting space. The Town of Blue Mountains offers a similar hotel inventory to Canmore, at 1,550 rooms. This resort market includes hotel brands such as Westin, Days Inn and Holiday Inn Express, and offers 72,000 square feet of meeting space, including a 48,000 square foot Conference Centre. In 2013, Blue Mountain attracted 85,000 room nights of M&C demand, representing 1-in-every-3 room nights booked. Table 8-10 below provides a comparison of Canmore’s current situation and future position with the addition of a Conference Centre to the comparable resort destinations of Whistler, Mont Tremblant and Blue Mountain. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 103March of 159 2015 Page 60 PKF Consulting Canada Table 8-10 Pre and Post Canmore Conference Centre and Comparable Destinations Indicies Destination Canmore Current Situation Canmore Conference Centre (2020) Comparable Destinations Conference Centre (Rentable Sq.Ft.) 0 18,000 Largest Room Hotel Mtg Space Total Meeting Total Room Space Inventory 0 34,675 34,675 1,628 52,675 1,630 10,000 34,675 Whistler 26,380 16,500 78,380 104,760 Mont Tremblant 10,519 5,015 37,300 47,819 48,377 85,276 8,524 23,770 139,450 72,147 224,726 Blue Mountain Total Hotel Brands Coast, Holiday Inn, Ramada, Quality Hilton, Westin, Four Seasons, Pan Pacific, Fairmont 5,400 Marriott Residence Inn, Westin, Hilton 2,000 Homewood, Fairmont Westin, Days Inn, 1,550 Holiday Inn Express 8,950 2013 Occupancy 2013 ADR 48% $134 287,800 38,780 13% 24 21 1.12 320,720 58,000 18% 36 32 1.10 59% (Proj 2020) M&C Demand M&C % M&C Demand Demand Per Rm M &C M&C Rm Sq.Ft. Nights per Per Room Sq.Ft. Total Occupied Rooms 58% $205 1,133,300 130,000 11% 24 19 1.24 45% $200 328,500 63,000 19% 32 24 1.32 46% 53% $166 $198 257,400 1,719,200 85,000 278,000 33% 16% 55 31 47 25 1.18 1.24 Source: PKF Consulting Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 104March of 159 2015 Page 61 PKF Consulting Canada PHASE 1B: FINANCIAL & FEASIBILITY ASSESSMENT Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 105March of 159 2015 Page 62 PKF Consulting Canada 9.0 RECOMMENDED FACILITY PROGRAM 9.1 Introduction Based on the Phase 1A results, the following section details the recommended development program for the proposed Canmore Conference Centre as a stand-alone venue offering 18,000 square feet of rentable space, which could effectively compete for Convention and Meeting groups of up to 525 persons, and accommodate the projected utilization levels described in Section 8.0 of this report. This option requires a site in the range of 3.5 acres. Ideally, a site in the range of 5 acres could accommodate the proposed Conference Centre, with an adjacent allowance of 3 acres for future hotel development. 9.2 Meeting Room and Ballroom Breakdown As discussed, we recommend that the Town consider building a Conference Centre of 18,000 square feet of rentable space, in order for Canmore to compete in today’s market and reach its potential in the mid-term with the addition of future hotel supply. Inclusive of public areas and front and back of house support space, the full Conference Centre program calls for a building of 41,400 square feet, with 427 parking spaces. Assuming the building and parking facility were to be developed on 2 levels, a site of 3.6 acres would be required for the recommended stand-alone Conference Centre. However, as indicated in Section 7.0, ideally the Town should consider a site in the range of 5 acres in order to reach the full potential of the proposed Conference Centre with future hotel development. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Table 9-1 shows the recommended breakdown of meeting rooms and ballroom space. Capacities for each room are based on 16-20 square feet per delegate. The entire building is estimated to cover approximately 41,400 gross square feet. Table 9-1 CANMORE CONFERENCE CENTRE PRELIMINARY MEETING ROOM PROGRAM Square Feet Capacity MEETING ROOMS Meeting Room A/B 2,100 120 Meeting Room C/D 2,400 130 Meeting Room E 240 12 Meeting Room F 240 12 Meeting Room G 245 15 Meeting Room H 245 15 Meeting Room I 930 50 Meeting Room J/K 1,600 90 Subtotal 8,000 533 BALLROOM Ballroom B,C,D 7,000 400 Ballroom A,B 6,000 330 Ballroom C,D 4,000 225 Ballroom A 3,000 165 Ballroom B 3,000 165 Ballroom C 2,000 110 Ballroom D 2,000 110 Subtotal 10,000 667 TOTAL RENTABLE SPACE 18,000 1,200 Source: PKF Consulting As shown in Table 9-1 and Table 9-2, the facility program at the proposed Canmore Conference Centre includes 8 meeting rooms, with the potential to breakout to 11 rooms. Meeting Room configurations range from 240 square feet to 2,400 square feet. PKF Consulting Inc. in association with Deloitte Canada Page 106March of 159 2015 Page 63 PKF Consulting Canada Meetings Rooms E and F have been allocated 240 square feet respectively, at a capacity of 12, while Rooms G and H both offer 245 square feet, at a capacity of 15. Meeting Room I could host 50 people within 930 square feet. The three largest rooms are each divisible by 2: Meeting Room A/B covers 2,100 sq.ft. with a capacity of 120, Room C/D covers 2,400 sq.ft. with a capacity of 130, and Room J/K covers 1,600 sq.ft. with a capacity of 90. The Grand Ballroom is expected to cover 10,000 square feet, divisible by 4, with a reception capacity of 667 guests and could be combined to make either one large space or up to 3 alternative combinations. These configurations would be appropriate for exhibition, banquet and tradeshow functions, as well as larger convention groups. As noted, we believe that the overall size of the facility, the total square footage allotted to the ballroom (10,000 square feet), and the overall meeting space (8,000 square feet), has all been appropriately allocated. As currently configured, the “comfort capacity” of the facility for one convention is the range of 165 delegates, who would require 3,000 square feet of primary meeting space in one room, 3,000 square feet of “dining” space in a second room, and at least 3,000 square feet of tradeshow space in a third room. By dividing the ballroom into 3, a convention of 165 would be able to meet in Ballroom A, eat in Ballroom B, and attend a tradeshow in the combined Ballroom C,D. If dividing into 3 groups of 55 for breakout sessions, they would require three additional rooms with a minimum of 1,000 square feet each. This could be accomplished with one group attending a breakout session downstairs in Meeting Room A/B, another in Meeting Room C/D, and the last in Meeting Room J/K. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Table 9-2 CANMORE CONFERENCE CENTRE WITH PARKING STRUCTURE RECOMMENDED DEVELOPMENT PROGRAM Meeting Space Largest Divisible Room / Ballroom Meeting Space Public Areas Gross up @ 50% Total Parking Parking Structure/Lot Total Other Land (3.6 acres) Pre Opening Marketing & Sales Site Preparation & Servicing FF&E Soft Costs @ 10% Total TOTAL PROGRAM Land Construction Site Preparation & Servicing FF&E Pre Opening Marketing & Sales Soft Costs @ 10% TOTAL CONFERENCE CENTRE TOTAL PARKING STRUCTURE TOTAL PROJECT Unit 1 1 1 3 Seats 667 533 1,200 Sq.ft. 10,000 8,000 2,700 20,700 41,400 Stalls Sq.ft./Stal Sq.ft. 427 400 170,667 427 400 170,667 Sq.ft. 158,417 3.6 - 158,417 20,700 41,400 Acres Sq.ft. Sq.ft. 3.6 - - 158,417 41,400 158,417 20,700 - 41,400 170,667 212,067 Source: PKF Consulting It should be noted, that while the ideal “comfort capacity” for a convention is in the range of 165 persons, the proposed facility program could handle larger conventions of up to a maximum of 400 to 500 delegates. PKF Consulting Inc. in association with Deloitte Canada Page 107March of 159 2015 Page 64 PKF Consulting Canada 10.0 SITE ANALYSIS Identify a list of potential sites for the location of a conference centre 10.1 Introduction In relation to the potential location of the proposed Conference Centre in Canmore, five publicly owned sites were identified by CBT for initial consideration. This section contains analysis of the various sites in order to rank them based on a number of preliminary evaluation criteria confirmed by CBT and to assess the potential of each site as a location for the proposed Conference Centre. Additional sites may be considered for the potential Conference Centre, however, for the purpose of this report, only publiclyowned sites have been considered. 10.2 Evaluation Methodology The evaluation methodology enables the systematic and objective evaluation of a list of sites against various criteria to determine the sites with higher potential. The figure below summarizes the methodology. The figure below summarizes the evaluation methodology. 10.3 List of Potential Publicly-owned Sites A list of potential sites identified through previous analysis by CBT was provided for the purpose of this site assessment. The ownership status of these sites include Municipal and Provincial lands. It is important to note that this analysis does not preclude the consideration of other sites that may be identified for future analysis. For the purpose of this report, only the publicly owned sites have been assessed. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Develop list of evaluation factors Allocate weightings to each evaluation factor Conduct site-specific analysis against factors Identify list of evaluation factors that reflect key considerations underpinning the optimal location of a conference centre Apply weighting to each evaluation factor based on Canmore objectives and priorities Analyze each site’s specific characteristics against the factors identified in the evaluation framework Rank the list of potential sites based on scored evaluations The following five (5) publicly owned sites are being considered for the proposed Conference Centre: Travel Alberta Information Centre Site Palliser Lands North and South Site Downtown Parking Lot – East and West Site Industrial Lands behind Heliport Elevation Place The table below summarizes information about the five (5) publicly owned identified sites. Refer to Appendix A for the maps of the sites. PKF Consulting Inc. in association with Deloitte Canada Page 108March of 159 2015 Page 65 PKF Consulting Canada Table 10-1 CA NMORE CONFERENCE CENTRE Potential Site Information - Publicly Owned Sites Map Number Location Ownership Land Parcel Size Zoning Provincial 4.62 Acres • Visitor Information Centre District Travel Alberta Information Centre Site 1 2801 Bow Valley Trail, Canmore 2& 3 Palliser Lands North and South Provincial • North: 5.78 Acres • No Zoning • South: 5.56 Acres Site Characteristics • Fair distance to downtown core • May require some form of connection to the downtown core • The Province is looking to create a ‘landmark’ building on this site thus could be a multi-use visitor centre • Highway access • Parking availability • May consider some form of connection to the downtown core • May accommodate other potential uses to be combined with the conference centre Constraints/Challenges • Storm water Pond • 1A Highway • Lands are susceptible to flooding and underground utilities must be re-located Palliser lane, Canmore Downtown Parking Lot – East and West 4& 5 East: 802 6th Avenue , Canmore West: 907 7th Avenue, Canmore Municipality • Town Centre • West: 0.62 Acres District • East: 1.36 Acres • DC District Industrial Lands behind Heliport 6 Municipality 10.85 Acres In the area near 91 Bow Valley Trail, Canmore Elevation Place 7 700 Railway Ave., Canmore Municipality • Size of Elevation place: 77,000 sq ft • Land parcel size: 5.14 Acres Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism • Located in the downtown core • Potential space constraints • May consider conference centre • Potential traffic congestion located above a two-level parking impacts facility • Proximity to hotels • Southern Business • Fairly long walk to downtown District • Site is slightly hidden in the Town • Site is between the railroad and Railway Avenue • 1 block from Bow Valley Trail • Direct control • Less than 1 km to the multiplex district TransCanada Highway • There are 320 parking spaces available to the Elevation place • Heliport located close by • Potential parking concerns • The recent development of Elevation Place, had some difficulties with contamination due to previous use of this site for the railway PKF Consulting Inc. in association with Deloitte Canada Page 109March of 159 2015 Page 66 PKF Consulting Canada 10.4 Evaluation Framework Table 10-2 CANMORE CONFERENCE CENTRE Site Analysis Evaluation Factors and Weightings The following evaluation factors and weightings were developed based on input and confirmation from CBT. The weightings indicate the level of importance of the factors to the stakeholders. Note: For the purpose of the site analysis at this stage, the evaluation factors have been structured on the assumption that the Town will lead the development of the proposed Conference Centre (rather than the private sector) and will in turn be responsible for the selection of the optimal site. Land acquisition or access arrangements have not been assessed in this analysis, however, will need to be considered based on the potential shortlist of sites. Evaluation Factor Weighting 1 Relative proximity to critical mass of hotels 40% 2 Proximity to the downtown core and/or availability of transportation access 3 4 5 Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Impact of land characteristics on potential cost of development Land availability for potential future expansion Site visibility 25% 20% 10% 5% Description Depending on if the Town decides to pursue a standalone conference centre, it is very important for the site to be close to a critical mass of hotels, as noted by the majority of meeting planners surveyed who identified this as a significant factor driving conference location selection. In Canmore, the concentration of hotels is outside the downtown core, largely along Bow Valley Trail with proximity to the Trans-Canada Highway. A site located close to the downtown core (i.e., short walk or accessible by convenient public transit or shuttle) can provide an opportunity for delegates to easily visit places downtown for restaurant and retail activities which is expected to be a key economic driver of the conference centre. The key drivers of incremental cost of development may include site-specific characteristics that may lead to higher construction-related costs (e.g. environmental conditions, land constraints etc.). The land parcel size will be a factor in assessing the conference centre facility's potential for future expansion. The preferred conference option based on the market assessment, which is a stand-alone venue with a 2 level parking structure, may require approximately 3.6 acres. Expansion for a potential hotel build out may require an additional 1.7 acres, assuming the hotel is built on 5 floors, and the existing 2 level parking structure is not expanded. A larger parcel of land will provide more flexibility for future expansion. The site’s ability to provide a visible location for the conference centre will enhance its profile within the Town. Visibility from the highway is an important consideration which will aim to advertise the proposed Conference Centre to the highway users. PKF Consulting Inc. in association with Deloitte Canada Page 110March of 159 2015 Page 67 PKF Consulting Canada 10.5 Site Selection Analysis Each site is assessed against each of the five evaluation factors, and scored accordingly. Each site is given a score out of 10 for each evaluation criterion. In collating all the scores, based on the weighting of each evaluation factor, a weighted score is calculated for each factor, per site. The weighted scores are then summed to produce the overall score for each site, which is used to rank the sites in order of preference. 10.5.1 Evaluation Factor 1 - Relative proximity to critical mass of hotels As previously noted, the relative proximity to hotels is a key factor driving the location Conference Centre. A majority of the hotels along the Bow Valley trail, with proximity to highway. Table 10-3 Evaluation Factor 1 - Scoring Methodology Driving Distance Range Evaluation Score Less than 1 km 10 1.01 km – 1.5 km 8 1.51 km – 2.0 km 6 2.01 km – 2.5 km 4 Greater than 2.51 km 2 a critical mass of of the proposed are concentrated the Trans-Canada In order to objectively score the identified locations in relation to this evaluation factor, the various hotels were mapped. Best Western Plus Pocaterra Inn and StoneRidge Mountain Resort Canmore were assumed to be the boundaries of the hotel concentration area. Econo Lodge Canmore was assumed to be the most central hotel. The approximate driving distance from the identified sites to the Econo Lodge were mapped, and the sites scored accordingly based on respective distances. For this evaluation factor, the sites were scored according to Table 10-3 below. Table 10-4 provides the driving distance from the potential sites to Econo Lodge Canmore in kilometres. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 111March of 159 2015 Page 68 PKF Consulting Canada 10.5.2 Evaluation Factor 2 - Proximity to the downtown core and/or availability of transportation access 10.5.3 Evaluation Factor 3: Impact of land characteristics on potential incremental cost of development Canmore has a vibrant downtown core and offers a number of restaurants and points of interest. In order to evaluate the sites against this factor, the Tourism Canmore Kananaskis Visitor Information Centre was estimated to be central in assessing proximity of the various sites to the downtown core. The shortest walking time between the identified sites and the Tourism Canmore Kananaskis Visitor Information Centre was researched. The same address assumptions used for Evaluation factor 1 apply here. The land characteristics which may negatively impact the cost of the development of the proposed Conference Centre are considered in this section. As noted earlier, the land ownership status has not been assessed in this analysis. For this evaluation factor, the sites were scored according to the table below. Table 10-6 provides the walking time from the sites to Tourism Canmore Kananaskis Visitor Information Centre. Table 10-5 Evaluation Factor 2 - Scoring Methodology Length of Walk Evaluation Score Less than 10 minutes 10 11 – 20 minutes 8 21 – 30 minutes 4 Greater than 30 minutes 2 Table 10-6 Evaluation Factor 2 - Site Analysis Walking time to Tourism Canmore Kananaskis Visitor Site Information Centre Travel Alberta 25 Minutes Palliser Lands 32 Minutes Downtown Parking Lot 2 Minutes Industrial Lands 32 Minutes Elevation Place 9 Minutes Score (Out of 10) 4 2 10 2 10 Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Any land condition that will for example require additional cost of design and/or construction (or other development cost) to address issues related to utilities relocation, flooding, erosion, rocky lands, etc., will be scored lower in comparison to the other characteristics in the analysis. [Note: Site conditions and potential impacts on a development need to be assessed in more detail by the Town] The sites were scored as follows: Table 10-7 Evaluation Factor 3 - Scoring Methodology Land characteristics impact on cost of development Land characteristics that are likely to materially increase the cost of the development Characteristics that may affect the cost of the development No applicable land characteristics that will result in incremental development cost Evaluation Score 3 6 10 PKF Consulting Inc. in association with Deloitte Canada Page 112March of 159 2015 Page 69 PKF Consulting Canada Table 10-8 Evaluation Factor 3 - Site Analysis Impact of land characteristics on Site potential incremental Travel Alberta Palliser Lands Downtown Parking Lot Industrial Lands Score (Out of 10) Land Characteristics: Storm water pond 6 Land Characteristics: The lands are susceptible to flooding and underground utilities have to be relocated 3 No incremental cost of development expected 10 Heliport located close by. 2 Potential impact of proximity Elevation Place No incremental cost of development expected Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism 10 PKF Consulting Inc. in association with Deloitte Canada Page 113March of 159 2015 Page 70 PKF Consulting Canada 10.5.4 Evaluation Factor 4: Land availability for potential future expansion For this evaluation factor, the size of the site is critical. As noted earlier, the preferred facility option, based on the market assessment is a 3.6 acres stand-alone conference facility. Note that the site analysis is based on the assumption that the potential sites are sufficient for the minimum requirement of the proposed Conference Centre (which will need to be confirmed based on the expected size and design of the proposed facility). To allow for potential future expansion, an additional 1.7 acres may be required to build a 5 floor hotel with additional conference space (if required). Therefore, an ideal site will be at least 5.3 acres. The expansion estimate of 1.7 acres assumes that no additional parking will be built. The sizes of the identified sites were compared to the potential land requirement for future expansion. The sites were scored as follows: Table 10-9 Evaluation Factor 4 - Scoring Methodology Evaluation Site Size Score Greater than 5.3 acres 10 Less than 5.3 acres 2-5 Table 10-10 Evaluation Factor 4 - Site Analysis Land availability for potential future Site expansion 4.62 Acres Travel Alberta 5 North: 5.78 Acres South: 5.56 Acres Palliser Lands The site is sufficient for a potential future hotel expansion 10 West: 0.62 Acres East: 1.36 Acres Downtown Parking Lot The site is not sufficient for a hotel expansion 2 10.85 acres Industrial Lands Elevation Place Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism The site is not sufficient for a hotel expansion Score (Out of 10) The site is sufficient for a potential future hotel expansion 5.14 acres (Land Parcel size) The site is not sufficient for a hotel expansion 10 5 PKF Consulting Inc. in association with Deloitte Canada Page 114March of 159 2015 Page 71 PKF Consulting Canada 10.5.5 Evaluation Factor 5 – Site visibility 10.6 Evaluation Summary This evaluation factor considers the relative visibility of the site from the Trans-Canada Highway. It is assumed that any site in close proximity to the highway has high visibility to drivers travelling through Canmore. The sites were mapped to assess proximity of each site to the highway. As per the evaluation summary, among the publicly owned sites, Elevation Place and the Downtown Parking Lot scored the highest in the analysis, largely driven by their proximity to the majority of hotels in the Town as well as to the downtown core. However, additional review will be required to further assess the feasibility of both sites based on the requirements of the potential Conference Centre. As an initial step, the extent of available land on both sites needs to be reviewed in more detail to make a determination if this is sufficient for a proposed Conference Centre and associated parking requirements. Any site close enough that it would be seen from the highway scored ten (10) points, and two (2) points if otherwise. For this evaluation factor, the sites were scored as follows: Table 10-11 Evaluation Factor 5 - Site Analysis Site Site Visibility Score (Out of 10) Travel Alberta Close to highway; High site visibility 10 Palliser Lands Close to highway; High site visibility 10 Downtown Parking Lot Low site visibility 2 Industrial Lands Close to highway; High site visibility 10 Elevation Place Low site visibility 2 Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 115March of 159 2015 Page 72 PKF Consulting Canada Site Table 10-12 EVALUATION SUMMARY Proximity to Impact of land downtown core characteristics on Relative proximity and/or availability of potential to critical mass of transportation incremental cost of hotels access development (40%) (25%) (20%) Land availability for potential future expansion (10%) Site visibility (5%) Total Score (100%) Travel Alberta 32 10 12 5 5 64 Palliser Lands 8 5 6 10 5 34 Downtown Parking Lot 24 25 20 2 1 72 Industrial Lands 8 5 12 10 5 40 Elevation Place 32 25 20 5 1 83 Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 116March of 159 2015 Page 73 PKF Consulting Canada Table 11-1 provides publicly available data for 8 North American facilities sourced from feasibility studies conducted between 2005 and 2010. Two types of costs are identified in Table 11-1. These are: 11.0 INDICATIVE CAPITAL COSTS 11.1 Introduction Indicative capital cost estimates for the proposed Conference Centre have been prepared based on the preferred stand-alone facility option size of 41,400 square feet. Deloitte developed high level cost estimates based on benchmarked capital costs from comparable precedent conference centres and industry estimates. 11.2 Capital Cost Benchmark Methodology A high level jurisdictional scan of North American Conference/Convention centre projects was conducted to obtain information such as the size and the average cost per square foot for each centre. Note that the centres researched were either new builds or expansion projects. Construction Costs – These are the direct costs of a construction project such as labor, materials, basic building services, shell features, basic mechanical systems etc. Soft Costs – These are additional project capital costs that are associated with the physical construction of a facility. Soft costs typically include development costs (such as design costs, engineering fees, permits, administrative costs etc.), Furniture, Fixtures and Equipment (FF&E) and contingency. Table 11-1 CANMORE CONFERENCE CENTRE JURISDICTIONAL SCAN OF CONFERENCE/CONVENTION CENTRE CAPITAL COST ESTIMATES Source Year Currency Capital Cost Estimate Gross Size (Sq. Ft) Conference / Convention Centre Country Halifax Convention Centre Canada 2010 CAD $ 140 million 346,000 $ 404 Fox Cities, Wisconsin Hendersonville, North Carolina Fredericton Convention Centre Prince Edward Island Convention Centre (Expansion) USA USA Canada 2008 2010 2010 USD USD CAD $ 40 million $ 8 million - $ 14 million $ 24.2 million 114,000 28,050 - 42,000 70,000 $ 351 $275 to $325 345 Canada 2010 CAD $ 17.5 million 36,000 $ 486 Construction costs and Soft Costs Shaw Centre (formerly Ottawa Convention Centre) Canada 2010 CAD $ 170 million 192,000 $ St. John’s Convention Centre (Expansion) RBC Convention Centre Winnipeg expansion (formerly Winnipeg Convention Centre) Canada 2009 CAD $ 11.2 million 32,000 $ Canada 2005 $ 119.5 million 478,000 $ 885 Construction costs and Soft Costs Newly built space ($7.8 million) 356 Existing space fit up ($3.4 million) Construction Cost ($104.7 million) 250 Soft Costs ($14.8 million) CAD Cost / Sq. Ft $ Items included in the cost Construction Costs ($119 million) *Soft Costs ($21 million) Construction costs ($31 million) Soft costs ($9 million) Construction costs only Construction costs and Soft Costs *Soft costs include development costs (e.g. design costs, architectural and engineering fees, administrative feesetc.), contingencies and furniture, fixtures and equipment Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 117March of 159 2015 Page 74 PKF Consulting Canada Table 11-2 CANMORE CONFERENCE CENTRE SELECTED BENCHMARK CAPITAL COST ESTIMATES (2015 dollars) Conference / Convention Centre Country Cost (CAD/Sq. Ft.) Cost Type Hendersonville, North Carolina USA $ 357 Construction Costs Fredericton Convention Centre Canada $ 399 Construction Costs and Soft Costs 11.3 Indicative Capital Cost Estimates – Proposed Conference Centre Two of the convention centres in the table were selected as potential comparables because the gross facility sizes are in the same order of magnitude as the proposed Canmore Conference Centre. In addition, these facilities are new builds and not expansion projects. The selected benchmark facilities are shown in Table 11-2 above, adjusted to 2015 Canadian dollars, derived using the assumptions outlined in Table 11-3. Note that the cost for Hendersonville is the average of range of costs from Table 111. Table 11-4 CANMORE CONFERENCE CENTRE SOFT COSTS ASSUMPTIONS Soft Costs Assumption Development Costs 5% - 15% of Construction Costs Contingency 5% - 10% of Construction Costs Furniture, Fixtures and Equipment 5% - 10% of Construction Costs Total Soft Costs 15% - 35% of Construction Costs Table 11-3 CANMORE CONFERENCE CENTRE OTHER ASSUMPTIONS Other Assumptions Assumption 2010 USD Exchange Rate (Bank of Canada) 1.03 CAD Yearly construction escalation index 3% Table 11-5 presents the total estimated cost per square foot for each of the comparable facilities. Based on this information, the average total estimated cost is $423 per square foot. A 15% range was applied to this cost to obtain a low and high total cost estimate of $359 - $486 per square foot. Source Bank of Canada Industry Experience As noted from Table 11-1, the Hendersonville Conference Centre costs are solely Construction costs, while the Fredericton Convention Centre costs include both Construction and Soft Costs. To allow for the appropriate comparison of construction costs across all three facilities, Deloitte has applied a factor of 15-35% (25% average) to estimate the total cost for the Hendersonville facility. Table 11-4 outlines the cost assumptions for the components of the soft costs. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Conference / Convention Centre Hendersonville, North Carolina Fredericton Convention Centre Average Total Cost Estimate Table 11-5 CANMORE CONFERENCE CENTRE SELECTED BENCHMARK TOTAL COST ESTIMATES (2015 dollars) Country Cost (CAD/Sq. Ft.) USA $ 446 Canada $ 399 $ 423 Cost Type Construction Costs and Soft Costs Construction Costs and Soft Costs Therefore, using the precedent examples as the basis to develop a reasonable range that may be applicable to the proposed Canmore Conference Centre, the estimated total capital cost range for the proposed facility is $15 - $20 Million. PKF Consulting Inc. in association with Deloitte Canada Page 118March of 159 2015 Page 75 PKF Consulting Canada Based on the cost range, and applying the estimated 25% factor for soft costs, the estimated construction cost range is $319 $357 per square foot, which implies an estimated hard construction cost range of $13 - 15 Million for the proposed Conference Centre. 11.4 2014 Altus Cost Guide – Industry Benchmark In order to assess the construction cost estimates noted above relative to broader industry cost data, the 2014 Altus Cost Guide has been reviewed to provide additional context. The 2014 Altus Cost Guide provides average construction cost estimates for various building types in selected Canadian cities including Calgary (which is the nearest major centre to Canmore). Parking garage, the Construction Cost range is $75-$90 per square feet. Based on the estimated square footage of 170,667, and unit costs updated to 2015 dollars, the estimated total cost range for the proposed parking facility is $16 - $20 Million. 11.6 Summary of Indicative Capital Cost Estimates In summary, the estimated total capital cost range for the proposed Conference Centre and parking facility is $31 - $40 Million. Note that this estimate does not include land costs which will vary depending on the selected site. The building type selected from the 2014 Altus Cost Guide is a Four Star full service hotel which includes dining and conference facilities, considered to be most comparable to a stand-alone conference centre. Based on the Guide, the Construction Cost range for a similar facility from the 2014 Altus Cost Guide is $215 -$280 per square foot. This estimate is lower than the conference centre market benchmarks used in the development of the capital cost estimate for the proposed Canmore facility (construction cost estimate of $319 - $357 per square foot), suggesting that conference centre costs may be higher than typical hotel facilities. 11.5 Indicative Capital Cost Estimates – Parking Facility Based on the PFK assessment, the recommended parking facility is an above grade two level parking structure with 427 parking spaces. The unit construction cost estimate for the parking facility was sourced from the Altus Cost Guide. For a Free standing Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 119March of 159 2015 Page 76 PKF Consulting Canada 12.0 OPERATING PROJECTIONS 12.1 Introduction Operating Projections have been prepared for the proposed Canmore Conference Centre over a five-year projection period. In preparing these projections, we have compared the operating performance of other Tier 2 and 3 Canadian Convention Centres and Canmore area hotels & resorts with meeting space, in order to project the subject Conference Centre’s results based on a number of variables, including, but not limited to: the size of the building, occupied space, the number of events/event days, the number of delegates/delegate days and inflation. It should be noted that financial operating projections for the Centre are net of any property taxes. Table 12-1 PROJECTED UTILIZATION BY MEETINGS/CONVENTIONS & BANQUETS/SOCIAL EVENTS CANMORE CONFERENCE CENTRE Year 1 Year 2 Year 3 Year 4 FACILITY PROFILE Largest Divisible Room/Ballroom (sq.ft.) Meeting Rooms (rentable sq. ft.) Back of House/Other Total Facility UTILIZATION SUMMARY TOTAL MEETINGS/CONVENTIONS/TRADE SHOWS Events Event Days Delegates Delegate Days TOTAL BANQUETS/SOCIAL Events Event Days Attendees Attendee Days TOTAL EVENTS Events Event Days Delegates/Attendees Delegate Days Year 5 10,000 8,000 23,400 41,400 24.2% 19.3% 56.5% 100.0% 10,000 8,000 23,400 41,400 24.2% 19.3% 56.5% 100.0% 10,000 8,000 23,400 41,400 24.2% 19.3% 56.5% 100.0% 10,000 8,000 23,400 41,400 24.2% 19.3% 56.5% 100.0% 10,000 8,000 23,400 41,400 24.2% 19.3% 56.5% 100.0% 88 141 8,540 14,455 67.7% 77.0% 53.1% 65.7% 111 177 10,640 17,905 69.8% 78.7% 55.0% 67.3% 125 200 12,430 21,270 69.8% 78.7% 55.8% 68.3% 125 200 12,430 21,270 69.8% 78.7% 55.8% 68.3% 125 200 12,430 21,270 69.8% 78.7% 55.8% 68.3% 42 42 7,550 7,550 32.3% 23.0% 46.9% 34.3% 48 48 8,700 8,700 30.2% 21.3% 45.0% 32.7% 54 54 9,850 9,850 30.2% 21.3% 44.2% 31.7% 54 54 9,850 9,850 30.2% 21.3% 44.2% 31.7% 54 54 9,850 9,850 30.2% 21.3% 44.2% 31.7% 130 183 16,090 22,005 100.0% 100.0% 100.0% 100.0% 159 225 19,340 26,605 100.0% 100.0% 100.0% 100.0% 179 254 22,280 31,120 100.0% 100.0% 100.0% 100.0% 179 254 22,280 31,120 100.0% 100.0% 100.0% 100.0% 179 254 22,280 31,120 100.0% 100.0% 100.0% 100.0% Source: PKF Consulting Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 120March of 159 2015 Page 77 PKF Consulting Canada 12.2 Utilization Projections Table 12-1 provides a summary of the utilization projections for the proposed Canmore Conference Centre over its first 5 years of operation, with consideration given to the total number of Meetings, Conventions and Trade Shows, in comparison to the total number of Banquets and other Social Events. As shown, by the Centre’s 3rd year of operation, Meetings/Conventions/Trade Shows are expected to comprise 70% of the total event activity, representing approximately 80% of the event days; 68% of the delegate days, and 56% of delegates. The balance of event activity is expected to be comprised of half or full-day food & beverage related social events and banquets. 12.3 Departmental Revenues and Expenses 12.3.1 Space Rental Analysis Revenues Space rental rates for Conference Centres tend to be negotiated according to a number of factors, including: the size and duration of the event; ancillary revenues generated from food and beverage activities; exhibition requirements; and the number of room nights required from the hotel sector. Generally speaking, rental rates are highest for conventions, multi-day large meetings and conferences, and lowest for local meetings and other events. Table 12-2 provides an overview of Year 1 rental rates for the proposed Canmore Conference Centre, based on rates achieved at Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism comparable Tier 2 and 3 Convention Centres. Rates have been inflated by 2.5% on an annual basis for the balance of the project period, to increase with inflation. Table 12-3 details the projected rental revenues for the Conference Centre over its first five years of operation. The model reflects an effective rental income at 90% of the total for each year, after discounting. Space discounting would be required to negotiate for major events that generate multiple room nights in the community. The Convention Centre should not provide discounts for small social events and local meetings. Table 12-2 CANMORE CONFERENCE CENTRE YEAR 1 RENTAL RATES BY MEETING ROOM (As Advertised) Square Feet Capacity Rental Rate MEETING ROOMS Meeting Room A/B 2,100 120 $945 Meeting Room C/D 2,400 130 $1,080 Meeting Room E 240 12 $108 Meeting Room F 240 12 $108 Meeting Room G 245 15 $110 Meeting Room H 245 15 $110 Meeting Room I 930 50 $419 Meeting Room J/K 1,600 90 $720 Subtotal 8,000 533 BALLROOM Ballroom B,C,D 7,000 400 $3,150 Ballroom A,B 6,000 330 $2,700 Ballroom C,D 4,000 225 $1,800 Ballroom A 3,000 165 $1,350 Ballroom B 3,000 165 $1,350 Ballroom C 2,000 110 $900 Ballroom D 2,000 110 $900 Subtotal 10,000 667 $5,000 TOTAL RENTABLE SPACE 18,000 1,200 Source: PKF Consulting PKF Consulting Inc. in association with Deloitte Canada Page 121March of 159 2015 Page 78 PKF Consulting Canada Direct Expenses Space rental expenses include payroll and benefits associated with set up and tear down of events, operating supplies, cleaning and general housekeeping of the facility. For the purposes of this analysis, we have assumed meeting room events will require 6 persons for set up and take down purposes, as compared to 20 hours for Ballroom events, at an hourly wage of $16.50 in Year 1. Year 1 Event Days Half-Day Events Full-Day Events Total Event Days Revenues Space Rentals Effective Rental Income @ 90% after Disco Net Revenue Direct Operating Expenses Management Payroll Director of Event Facility Services Benefits @ 25% Event Set/Up Takedown Payroll Meeting Room Event Person Hours (6 hrs p Ballroom Event Person Hours (20 hrs per e Hourly Wage Payroll Benefits @ 25% Total Payroll & Benefits Direct Operating Expenses Cost per event day Direct Operating Expenses Total Direct Operating Expenses Net Operating Departmental Income Source: PKF Consulting 42 141 183 Other direct operating expenses have been estimated at 20% of space rental revenue, and increased based on a 2.5% inflationary factor. In the proposed Conference Centre’s 1st year of operation, direct expenses are projected at an estimated $196,000, or 64% of total event revenues after discounting, as shown in Table 12-3. Table 12-3 CANMORE CONFERENCE CENTRE EVENT OPERATIONS OPERATING FORECASTS Year 2 Year 3 23.0% 77.0% 100.0% 48 177 225 100.0% $413,000 $371,700 $371,700 $489,000 $440,100 100.0% $440,100 $75,000 $19,000 $77,000 $19,000 718 1,266 $16.50 $33,000 $8,300 $135,300 $0 $61,000 $196,300 $108,800 $339,000 $305,100 $305,100 54 200 254 21.3% 78.7% 100.0% 54 200 254 Year 5 54 200 254 21.3% 78.7% 100.0% $501,000 $450,900 100.0% $450,900 $514,000 $462,600 100.0% $462,600 100.0% $79,000 $20,000 $81,000 $20,000 $83,000 $21,000 10.8% 2.7% 44.3% 911 1,464 $16.91 $40,000 $10,000 $146,000 1,013 1,702 $17.34 10.8% $47,000 2.7% $11,800 39.3% $157,800 1,013 1,702 $17.77 10.7% $48,000 2.7% $12,000 35.9% $161,000 1,013 1,702 $18.21 10.6% $49,000 2.7% $12,300 35.7% $165,300 10.6% 2.7% 35.7% 20.0% 64.3% 35.7% $0 $74,000 $220,000 $151,700 $0 20.0% $88,000 59.2% $245,800 40.8% $194,300 $0 20.0% $90,000 55.9% $251,000 44.1% $199,900 $0 20.0% $93,000 55.7% $258,300 44.3% $204,300 20.0% 55.8% 44.2% Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism 21.3% 78.7% 100.0% Year 4 21.3% 78.7% 100.0% PKF Consulting Inc. in association with Deloitte Canada Page 122March of 159 2015 Page 79 PKF Consulting Canada 12.3.2 Food and Beverage Analysis Expenses For the purposes of our analysis, we have assumed that both Food and Beverage and AV/Event Services will be internalized at the proposed Canmore Conference Centre, rather than outsourced to third party operators. Revenues Food and beverage revenues have been projected on a delegate day basis, according to following per capita assumptions by event type, growing with inflation (2.5%) over the 5-year period: Event Type Conventions Trade Shows Corporate Meetings SMERF F&B Canmore Weddings Other Canmore Social Events F&B Expenditure Per Delegate Day $93 $40 $63 $65 $100 $70 Overall food and beverage revenues have been projected at $72.30 per delegate day in the first operating year. Over the 5 year projection period, F&B revenues for the proposed Conference Centre have been estimated at a per delegate spend of between $72 and $79. At these levels, the proposed Conference Centre is expected to generate $1.6 Million in revenues for Year 1, increasing to approximately $2.5 Million by Year 5. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Food and beverage expenses include: payroll for the Director of Food & Beverage at $75,000 plus benefits, as well as kitchen and wait staff, food costs at 30% of revenues, and other related equipment and supply expenses. Based on the industry trends for comparable type, size and style of operation, food and beverage departmental expenses have been projected at 73% of Food & Beverage Revenues, reaching $1.2 Million in Year 1 and increasing to $1.8 Million in Year 5. 12.3.3 Other Event Services Analysis Revenues Other revenue sources include income from customer services for exhibit set-up for third parties, A/V and equipment rental, promotions and other minor sources of income. A/V and other operating revenues have been estimated at $1,500 per Meeting / Convention / Trade Show event day, and $1,125 per Banquet / Social event day, which at 183 event days equates to total revenues of $259,000 in Year 1, increasing to $398,000 by Year 5 of operation. Expenses Other Event Services payroll and benefits include an Event Services Coordinator and contract AV staff at a combined total of $75,000 plus benefits, and direct operating expenses, which have been projected at 25% of other event revenues. Total expenses approximate $158,000 or 61% of Other Event Services revenues in Year 1, decreasing to an estimated 51% of revenues by Year 5. PKF Consulting Inc. in association with Deloitte Canada Page 123March of 159 2015 Page 80 PKF Consulting Canada 12.4 Undistributed Expenses 12.4.1 Administration and General This category includes the salary and wages of administrative staff, credit card commissions, cash overages and shortages, bad debt expense, data processing, executive office expenses, general insurance, professional fees, security and travel. The following 4 administrative staff positions and payroll allocations have been included in Year 1: Administrative Positions General Manager Salary (Year 1) $100,000 Controller $75,000 Executive Assistant $40,000 Benefits $53,750 Total Payroll Plus Benefits $268,750 Other Administrative expenses, including professional fees/services, finance charges and other direct costs have been estimated at approximately $20,000 in Year 1, increasing to an estimated $24,000 by Year 5. As such, total administrative and general expenses have been estimated at $289,000 in Year 1, or 13.4% of total revenues. Marketing & Sales Positions Salary (Year 1) Director of Sales and Marketing $75,000 Catering & Sales Manager $50,000 Benefits $31,250 Total Payroll Plus Benefits $156,250 It has also been forecast that the department will budget $75,000 towards sales and promotion. Total marketing and sales expenses are expected to reach $231,000 in Year 1, or 10.7% of gross revenues. 12.4.3 Property Operation and Maintenance This expense category consists of salaries, wages and employee benefits for maintenance personnel, normal building maintenance, electrical and mechanical equipment, grounds maintenance, operating supplies, maintenance contracts, furniture cleaning and repair, waste removal and uniforms. For the purposes of these projections, we have included a Building Manager and one maintenance staff, for a total payroll and benefit allocation of $144,000 in Year 1, increasing to $159,000 by Year 5. Property Operations Positions Salary (Year 1) Building Manager $65,000 12.4.2 Marketing Maintenance $50,000 A Director and Catering & Sales Manager will oversee the Sales and Marketing Department. The total payroll and benefits for the department have been estimated at $156,000 in Year 1, increasing with inflation to an estimated $172,000 by Year 5. Benefits $28,750 Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Total Payroll Plus Benefits $143,750 Other operating expenses have been estimated at $83,000 for materials and supplies, contracts/services, and other related PKF Consulting Inc. in association with Deloitte Canada Page 124March of 159 2015 Page 81 PKF Consulting Canada expenses. As such, total property operations and maintenance expenses have been estimated at $227,000 in Year 1, representing 10.5% of total revenues. 12.4.4 Energy Energy expenses, related to the heat, light and power of the Conference Centre, have been projected at $2.50 per square foot, equating to $104,000 in Year 1 for a total building of 41,400 square feet, increasing to over $116,000 by Year 5. 12.4.5 Insurance Insurance expenses have been estimated at $75,000 in Year 1, increasing by inflation for the remainder of the projection period. 12.4.6 Provision for Capital Replacement A reserve for asset replacement has been included to account for the replacement of furnishings and fixtures as required to maintain the quality of product offered by the Conference Centre. As a percentage of gross revenues, these expenditures have been projected at 5.0% per year. This will amount to approximately $728,000 over the five-year projection period. 12.5 Staffing The total Year 1 staffing requirements for the proposed Canmore Conference Centre have been presented in Table 12-4. As shown, an estimated 24 full-time equivalent positions are recommended, which based on industry standards and comparable facilities, equates to $1.3 Million in payroll and benefits in Year 1. 1 1 1 1 1 1.5 1 1 1 1 Table 12-4 STAFFING & PAYROLL SCHEDULE CANMORE CONFERENCE CENTRE Position General Manager Controller Admin Support Director of Food & Beverage Director of Event Facility Services Event Services Coordinator & AV Staff Director of Sales & Marketing Catering & Sales Manager Building Manager Maintenance Staff Plus Benefits @ 25% Hourly Positions (incl Benefits) Event Set Up & Takedown F&B Payroll TOTAL PAYROLL & BENEFITS Positions (FTE) Hourly Positions (FTE) TOTAL FTE Positions $100,000 $75,000 $40,000 $75,000 $75,000 $75,000 $75,000 $50,000 $65,000 $50,000 $680,000 $170,000 $850,000 $41,300 $383,550 $424,850 $1,274,850 11 13 24 Source: PKF Consulting Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 125March of 159 2015 Page 82 PKF Consulting Canada 12.6 Operating Forecasts days by its stabilized year of operation (Year 5). Operating forecasts for the first five years of operation have been based on 18,000 square feet of rentable space, with the proposed Canmore Conference Centre hosting 179 events and 254 event As shown in Table 12-5, the subject Canmore Conference Centre is projected to operate at a net loss of $394,000 in Year 1, decreasing to a net loss of $126,000 by Year 5. Table 12-5 CANMORE CONFERENCE CENTRE OPERATING PROJECTIONS OPERATING FORECASTS Year 1 Facility Profile Multi-function space (rentable sq. ft. Meeting Rooms (rentable sq. ft.) Total Facility Utilization Events Event Days Revenues Space Rentals F&B Revenues Other Event Services Total Revenue Direct Operating Expenses Direct Event Expenses Direct F&B Expenses Direct Other Event Expenses Total Direct Expenses Departmental Income Indirect Operating Expenses Administration Marketing & Sales Building Operations & Maintenance Utilities Insurance Total Indirect Operating Expens Reserve for Asset Replacement Net Operating Income Potential Lease Income from CBT NOI After CBT Lease Source: PKF Consulting 10,000 8,000 18,000 Year 2 55.6% 44.4% 100.0% 10,000 8,000 18,000 130 183 Year 3 55.6% 44.4% 100.0% 159 225 10,000 8,000 18,000 14.2% 73.8% 12.0% 100.0% $372,000 $1,972,000 $327,000 $2,671,000 13.9% 73.8% 12.2% 100.0% $196,000 $1,161,000 $158,000 $1,515,000 $640,000 64.3% 73.0% 61.0% 70.3% 29.7% $220,000 $1,440,000 $178,000 $1,838,000 $833,000 59.1% 73.0% 54.4% 68.8% 31.2% $246,000 $1,710,000 $193,000 $2,149,000 $1,012,000 $289,000 $231,000 $227,000 $104,000 $75,000 $926,000 $108,000 ($394,000) $50,000 ($344,000) 13.4% 10.7% 10.5% 4.8% 3.5% 43.0% 5.0% -18.3% $296,000 $237,000 $233,000 $107,000 $77,000 $950,000 $134,000 ($251,000) $51,000 ($200,000) 11.1% 8.9% 8.7% 4.0% 2.9% 35.6% 5.0% -9.4% $303,000 $243,000 $239,000 $110,000 $79,000 $974,000 $158,000 ($120,000) $52,000 ($68,000) Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism 56% 44% 100% 179 254 $305,000 $1,591,000 $259,000 $2,155,000 -16.0% Year 4 -7.5% 10,000 8,000 18,000 Year 5 56% 44% 100% 179 254 $440,000 13.9% $2,342,000 74.1% $379,000 12.0% $3,161,000 100.0% 10,000 8,000 18,000 56% 44% 100% 179 254 $451,000 $2,400,000 $388,000 $3,239,000 13.9% 74.1% 12.0% 100.0% $463,000 $2,460,000 $398,000 $3,321,000 13.9% 74.1% 12.0% 100.0% 55.9% 73.0% 50.9% 68.0% 32.0% $251,000 $1,752,000 $198,000 $2,201,000 $1,038,000 55.7% 73.0% 51.0% 68.0% 32.0% $258,000 $1,796,000 $203,000 $2,257,000 $1,064,000 55.7% 73.0% 51.0% 68.0% 32.0% 9.6% 7.7% 7.6% 3.5% 2.5% 30.8% 5.0% -3.8% $311,000 $249,000 $245,000 $113,000 $81,000 $999,000 $162,000 ($123,000) $53,000 ($70,000) 9.6% 7.7% 7.6% 3.5% 2.5% 30.8% 5.0% -3.8% $319,000 $255,000 $251,000 $116,000 $83,000 $1,024,000 $166,000 ($126,000) $54,000 ($72,000) 9.6% 7.7% 7.6% 3.5% 2.5% 30.8% 5.0% -3.8% -2.2% -2.2% -2.2% PKF Consulting Inc. in association with Deloitte Canada Page 126March of 159 2015 Page 83 PKF Consulting Canada There may be an opportunity for CBT to lease space at the subject Conference Centre at an estimated $50,000 in Year 1, increasing at 2.5% inflation over the projection period. This lease income would allow the Canmore Conference Centre to reduce its net loss to $344,000 in Year 1, decreasing to a net operating loss in Year 5 of $72,000. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 127March of 159 2015 Page 84 PKF Consulting Canada internally operating the food and beverage and AV functions and/or due to other sources of income such as parking revenues. 13.0 FUNDING ANALYSIS 13.1 Introduction The main objective of the analysis presented in this section is to assess capital and operating funding options for the proposed Conference Centre facility. 13.2 Deal Structure In general, deal structures for development projects such as a conference centre as considered in this Study broadly fall into the following three categories: Option 1: Town-led development Option 2: Town-led land lease Option 3: Private development Table 13-1 summarizes the characteristics of each deal structure based on Land ownership, Capital Funding and Operations. Stand-alone convention centres are however well positioned to attract economic impact generating events. Table 13-2 provides a list of some publicly owned and operated Canadian convention/conference centres. Table 13-2 Publicly owned/operated Canadian Convention Centres Convention/ Conference Centre Owned/Controlled by Metro Toronto Convention Centre Province Winnipeg Convention Centre Municipality Quebec City Convention Centre Province Shaw Conference Centre (Edmonton) Municipality Calgary Telus Convention Centre Municipality Hamilton Convention Centre Municipality Victoria Conference Centre Municipality Whistler Conference Centre Municipality Table 13-1 CANMORE CONFERENCE CENTRE Deal Structure Options Land Ownership Capital Funding Operations Option 1 Town-Led Development Town owns lands Town funds the Project Town Operates the Project Option 2 Town-Led Land Lease Town leases land to Developer Developer funds the Project Developer operates the Project Option 3 Private Development Developer owns lands Developer funds the Project Developer operates the Project A majority of stand-alone convention centres in North America are publicly led and owned especially because of their high construction costs and operating deficits. Based on general market experience, very few convention centres generate operating surpluses, and in such cases, these are mainly attributable to Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism As shown in the Operating Projections section, based on the demand, revenue and costing assumptions, the proposed Canmore Conference Centre is projected to operate at a net loss of $344,000 in Year 1, decreasing to a net loss of $72,000 by Year 5. Given the expected operating loss from the Conference Centre, a private development option is not feasible. Therefore, only the Town-led development option is being considered for the proposed centre at this stage. PKF Consulting Inc. in association with Deloitte Canada Page 128March of 159 2015 Page 85 PKF Consulting Canada 13.3 Capital Funding As estimated in section 11 of this report, the indicative cost estimate for the proposed Conference Centre and parking facility is $31-$40 Million, excluding the cost of land. Under a Town-led model, the Town of Canmore would be responsible for the development of the Project and raising required capital funding. The Town of Canmore has very recent experience in funding a significant capital project (Elevation Place, a 77,000 square foot recreational facility that also includes a library and multipurpose community spaces), which had a similar cost magnitude as the estimated Canmore Conference Centre. The total capital budget for Elevation Place was $39.1 Million, which was funded as follows: Provincial Grant - $31 Million Developers Voluntary Levy - $1.5 Million Town Reserves – $2.1 Million Debt - $4.5 Million As noted above, the Province was the primary funder of the project, accounting for approximately 80% of the capital funding requirements. Given the comparable size of the proposed Conference Centre and its potential role as an economic contributor to the Province, a similar funding arrangement may be explored by the Town with the Provincial government. In assessing the Town’s potential funding share of capital costs, a review of its debt capacity may be considered. According to the 2013 Canmore financial statements, the Town was at 52% of its total debt limit, and 61% of its debt servicing limit. In addition, the 2015 Budget and Business plan indicates that the Elevation Place bridge financing will be satisfied in June 2015. This suggests Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism that the Town has available debt capacity, which may be considered for this Project, within the broader context of its growth objectives and capital budget commitments. The 2013 Financial statements indicate that the Town has general capital reserves of $8.4 Million, and the 2015 approved capital budget for the Town totals $8.8 Million with a proposed five year total of $122 Million. Given the Town’s experience with the Elevation Place capital funding and its potential debt capacity and reserves, it may consider a similar capital funding model for the proposed Canmore Conference Centre leveraging maximum available Provincial funds with a limited contribution from the Town. Federal government funding opportunities may also be considered through various active infrastructure-related funds, subject to meeting eligibility conditions. 13.4 Operating Gap Funding As discussed earlier, based on the assumptions outlined in the Operating Projections section, the proposed Canmore Conference Centre is projected to operate at an annual net loss over the forecast horizon. The objective of this section is to assess options for funding the projected operating gap for the proposed Canmore Conference Centre without relying on the Town’s existing revenue base as the sole source to fund the deficit. A potential funding option identified for further consideration is a fee applied to local hotel rooms that may be dedicated to covering the operating funding gap associated with the proposed Canmore Conference Centre. According to the market assessment conducted by PKF, Canmore hoteliers estimated that in 2013, they were unable to PKF Consulting Inc. in association with Deloitte Canada Page 129March of 159 2015 Page 86 PKF Consulting Canada accommodate 18 meetings/conventions related inquiries because of insufficient meeting space, which equates to 6,200 lost room nights. The proposed Conference Centre is expected to play a significant role in the creation of additional room nights for Canmore hoteliers. As a result, it is expected that the Town hoteliers will be the primary beneficiaries of the proposed facility. In light of this positive impact of the proposed centre on Canmore hoteliers, the Town may consider an additional surcharge on hotel rooms in order to fund the projected operating gap, either through increasing existing charges or potentially a new fee. 13.4.1 Current Canmore Hotel Fees Excluding the 5% Alberta GST, the following are additional fees currently paid by Canmore hoteliers: Alberta Hotel Levy: This is a mandatory fee collected by the Province from all hotels. The levy is 4% of the hotel room rate and is paid by the hotel customers. Destination Marketing Fee (DMF): The fee is an entirely voluntary fee received by the Town with 65% participation from Canmore hoteliers. The proceeds are used to fund various Town tourism mandates. This fee is 3% of the hotel room rate. Business License Fees: Hotels currently pay approximately $600 in business license fees on a fixed basis to the Town. The Town currently receives a total of $12,000 annually through this fee. 13.4.2 High level Financial Model A financial model was developed to assess the potential magnitude of the surcharge on hotel rooms that would be Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism required to fund the projected operating gap. The base case scenario in the model is based on the following assumptions: The Operating Projections developed by PKF are achieved (Table 12-5); CBT leases space at the subject Conference Centre at an estimated $50,000 in Year 1, increasing at 2.5% inflation over the 5 year projection period; The operating gap to be funded is the 5 year average net operating loss, which is approximately $151k per annum; The number of hotel rooms in Canmore is 1,661 and constant over the projection period (PKF Analysis for December 2014); The annual occupancy rate for hotel rooms in the Town is 53.7% and constant over the projection period (PKF Analysis for December 2014); and The average daily rate for Canmore hotel rooms is $143.61 (PKF Analysis for December 2014). Based on these assumptions, the Town will need to receive $91 per hotel room annually, to cover the proposed Conference Centre operating gap. This amount translates to 46 cents per occupied room night (0.3% of the average daily rate) or 25 cents per available room night. 13.4.3 High Level Financial Analysis The suggested surcharge on hotel rooms can either be an additional levy to the current Canmore hotel fees (if possible) or a new Canmore hotel levy, subject to meeting legislative requirements and stakeholder acceptance. An increase in the current hotel fees listed earlier may be challenging for the following reasons: PKF Consulting Inc. in association with Deloitte Canada Page 130March of 159 2015 Page 87 PKF Consulting Canada The Alberta Hotel Levy is charged by the Province and therefore is not controlled by the Town. The DMF is a voluntary fee, which if increased can reduce the participation of the hoteliers. In addition, the Town uses the revenue of this fee specifically for tourism mandates and it is likely not applicable for other purposes. Based on an assumed total number of rooms of 1,660, the business license fee is currently approximately $7 per room annually. An increase of $91 per room in annual business license fees would be a very significant increase and may be challenging for the Town to implement. It is therefore suggested that the Town consider exploring the potential for the introduction of a new mandatory hotel levy if adjustments to existing mechanisms are not feasible. Based on the high level financial analysis using base case projections, a hotel levy of 46 cents per occupied room night (0.3% of the average daily rate) to be paid to the Town by the hoteliers would be required in order to fund the operating gap projected for the proposed Canmore Conference Centre. As noted, the amount of this levy is contingent on the achievement of the operating projections outlined in section 12. Note however that the legislative requirements and wider implications of this type of levy will need to be further investigated by the Town. With this new Canmore hotel levy, the hoteliers pay based on the annual occupancy of their hotel, while benefitting from the increased room nights the proposed Conference Centre is positioned to provide. It also gives the Town an opportunity to run the proposed Conference Centre independently of the Town’s current revenues and tax base. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism 13.4.4 Downside Scenario Analysis Downside scenario analysis was conducted to assess the impact on the recommended hotel levy if key underlying revenue assumptions change, resulting in a higher operating funding gap. The scenarios reviewed include: Scenario 1: An annual 10% reduction in the base case total revenue Scenario 2: An annual 25% reduction in the base case total revenue Scenario 3: An annual 50% reduction in the base case total revenue An annual 10% reduction in the base case total revenue increases the average operating funding gap to $442k per annum; and in turn, increases the required hotel levy to $266 per hotel room, which translates to $1.36 per occupied room night (0.9% of the average daily rate). An annual 25% reduction in the base case total revenue increases the average operating funding gap to $878k per annum, and in turn, increases the required hotel levy to $529 per hotel room, which translates to $2.70 per occupied room night (1.9% of the average daily rate). An annual 50% reduction in the base case total revenue increases the average operating funding gap to $1.6 Million per annum, and in turn, increases the required hotel levy to $967 per hotel room, which translates to $4.93 per occupied room night (3.4% of the average daily rate). PKF Consulting Inc. in association with Deloitte Canada Page 131March of 159 2015 Page 88 PKF Consulting Canada Table 13-3 CANMORE CONFERENCE CENTRE Operating Gap Funding Scenario Analysis Scenario Base Case Scenario 1 Scenario 2 Scenario 3 5 - Year Average Revenue $ 2.9 Milion $ 2.6 Million $ 2.2 Million $ 1.5 Million Annual Hotel Levy per hotel room $91 $266 $529 $967 Table 13-3 provides a summary of the scenario analysis results. 13.4.5 Secondary Funding Options There are other potential methods of funding the projected operating deficit for the proposed Conference Centre that may also be considered. One such option may be a property tax based assessment that could be applied to hotels and other businesses. Additional options include Provincial operating subsidies and as a fallback position, potential allocation of Town revenues, or a combination of the above. A majority of publicly owned convention/conference centres in Canada receive government support to subsidize operating losses. $ / Occupied Room Night $ 0.46 $ 1.36 $ 2.70 $ 4.93 Percentage of Average Hotel daily rate 0.30% 0.90% 1.90% 3.40% In addition, to fund the operating gap for the facility, the potential introduction of a new mandatory hotel levy to be paid to the Town by the hoteliers should be assessed for potential feasibility (note that the legislative implication of enacting a new levy has not been investigated for the purpose of this report). 13.5 Summary In summary, to meet the capital funding requirements of the proposed Canmore Conference Centre, in light of the Town’s recent experience and success with the Elevation Place development, a similar capital funding structure for the proposed facility is recommended leveraging Provincial capital contributions. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 132March of 159 2015 Page 89 PKF Consulting Canada 14.0ECONOMIC IMPACT 14.1 Introduction The 2012 study built on the original study for the base year 2006, and is based on in-depth survey response from meeting organizers, venue managers, exhibitors, speakers and delegates. 4 Following is a summary of the key 2012 study findings: While most Conference Centres are viewed by municipal ownership as “loss” leaders, it is recognized that they also contribute essential economic activity that drives new tax revenues, economic benefit and employment from other services and establishments like hotels, restaurants and retail stores. It is largely because of this benefit that community’s “accept” annual losses from facility operations because the Conference Centre is the sole or primary source of new business activity in the central business district. In 2012, 2,200 venues hosted 585,000 business meetings across Canada. 44 million people attended meetings in Canada in 2012, including 37.8 million delegates, 3.3 million exhibitors, and 2.0 million professional speakers or other paid attendees. The overall average meeting size was 74 persons, and most meetings lasted three days or less. Based on our utilization projections, the following section provides an analysis of delegate spending and room nights generated by type of event, for the first five years following the opening of the proposed Canmore Conference Centre. Recognizing that not all of the Meeting & Convention related revenue generated as a result of the new Conference Centre will be new to the Town of Canmore, we have also provided an analysis of the estimated portion of delegate spending and room nights generated which will be incremental to the Canmore post the new Conference Centre’s development. 63% of the meetings activity took place in hotels with meeting space, 18% were held at resorts, 12% were held in meeting facilities without lodging; 5% were held in purpose-built venues (i.e. Convention and Conference Centres); and 3% were held in universities and colleges. Nearly 62% of all gatherings in Canada were considered as “corporate and business meetings” (364,000), with 20% being conferences, conventions, and congresses (116,000); 3% incentive events (20,000); 3% being trade shows and business exhibitions (15,300); and 12% other meetings. Economic Impact of Meetings Activity in Canada, 2012 On behalf of Meeting Professionals International Foundation Canada (MPIFC), Maritz Research Canada, in association with the Conference Board of Canada, Greenfield Services Inc. and the Canadian Tourism Human Resource Council (CTHRC), completed a study on the economic activity surrounding meetings in Canada. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism 4 Canadian Economic Impact Study 3.0 (CEIS 3.0), 2012 Base Year – Meetings Activity Profile Reporrt, Maritz Research, the Conference Board of Canada, Greenfield Services Inc., CTHRC, MPI Foundation, 2014. PKF Consulting Inc. in association with Deloitte Canada Page 133March of 159 2015 Page 90 PKF Consulting Canada Across all meeting types, a total of 23.4 million meeting participants attended activities in hotels and resorts, followed by 6 Million or 17% of the total delegates and exhibitors who attended meetings in purposebuilt venues such as the proposed Canmore Conference Centre. Purpose-built venues drew the lion’s share of the traffic for trade and consumer shows. The highest share of attendees (38%) went to meetings in Ontario; followed by Alberta (15%); Quebec, BC and Atlantic Canada at 13% respectively; and Saskatchewan / Manitoba at 8% combined. The 6 major cities in Canada hosted 41% of the total 585,000 business events in Canada in 2012 and $5.2 Billion in spending, which was highest in Toronto, as shown in Table 14-1. In relation to Canmore, Calgary received 2.4 million attendees to an estimated 33,000 events in 2012, and generated $2.2 Billion in participant spending. Table 14-1 Comparison of Business Event Demand Across Canada, 2014 Vancouver Calgary Edmonton Toronto Ottawa Montreal # of Business Events 38,845 33,026 28,610 71,461 26,269 42,790 Share of Events 6.6% 5.6% 4.9% 12.2% 4.5% 7.3% # of Attendees (millions) 3.3 2.5 1.8 5.8 1.7 2.3 Share of Attendees 9.2% 7.0% 5.0% 16.3% 4.9% 6.6% Total Participant Spending ($Billions) $3.0 $2.2 $1.7 $4.5 $1.2 $1.4 Source: Economic Contribution of Business Events in Canadian Cities, 2012 (Maritz Research et all) Total Business meetings in Canada generated $29.1 Billion in spending in 2012 (including $20.8 Billion by meeting participants). Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Table 14-2 Spending by Meeting Participants by Event Type Conferences/Conventions Trade Shows Incentive Events Corporate/Business Meetings Other Meetings Total Participant Expenditures ($Billions) $ 6.5 $ 3.1 $ 0.8 $ 7.8 $ 2.6 $ 20.8 % 31% 15% 4% 38% 13% 100% Source: Meetings Activity Profile Report, CEIS 3.0, 2012 (Maritz Research et all) Most (31%) meeting participant spending was attributed to conferences and conventions, as shown in Table 14-2. The largest average spend at Canadian meetings was by international attendees ($3,134), followed by domestic/nonlocal attendees ($952), and local attendees, who spent $194 on average. Overall in Canada, business events supported $55 Billion in economic activities, including $12.5 Billion in direct GDP, 341,000 jobs (of which 201,000 were directly related to business events), and $17 Billion in wages (of which $9.2 Billion was business event related). PKF Consulting Inc. in association with Deloitte Canada Page 134March of 159 2015 Page 91 PKF Consulting Canada Western Canada is estimated to have hosted 191,000 meetings, of which 45% were held in Alberta (equates to 15% of Canadian meetings). Within Alberta, business event activity supported 59,000 full-year jobs, or 2.8% of all employment. As a comparison, one full-year job is supported for every $102,500 in direct spending on business events in Alberta. The level of wages and salaries supported as a result of business events activity in Alberta was estimated at $3.3 Billion, of which $1.8 Billion (55%) was paid to workers who directly benefited from business events activity (tourism-related).The average wage paid was $56,300 in Alberta. Business events activity also delivered over $5.5 Billion to Alberta’s GDP, and contributed nearly $1.5 Billion to all levels of government. Of that, federal taxes accounted for $897 Million, provincial taxes $461 Million and municipal taxes $158 Million. Table 14-3 Economic Contribution of Meetings Events in Alberta - 2012 Wages GDP Taxes Employment ($Billions) ($Billions) ($Billions) Direct Impact 34,572 $1.8 $2.6 $1.5 Indirect Impact 15,784 $1.0 $1.8 Induced Impact 8,773 $0.5 $1.1 TOTAL - Alberta 59,129 $3.3 $5.5 $1.5 Source: National and Regional Impact Report – CEIS 3.0, 2012 (Maritz Research et all) 14.2 Economic Impact of Proposed Canmore Conference Centre 14.2.1 Meeting and Convention Room Nights Generated As summarized in Section 2.6 of the report, an estimated 38,800 occupied room nights were generated by the Meeting & Conference sector of Canmore’s accommodation industry in 2013, with approximately 43% of the room nights generated by Corporate Meetings, National & Regional Association Conferences / Conventions at 20%, and SMERF F&B and Other Social Events at 37%. With the introduction of the subject Canmore Conference Centre, Meeting & Conference room nights are expected to increase to 54,000. PKF has used the following assumptions to determine overnight demand generated by future events generated at the proposed Canmore Conference Centre: Convention delegates are expected to stay an average of 2 nights in Canmore at a double occupancy factor of 1.25; 75% of Trade Show attendees will stay an average of 2 nights at a double occupancy factor of 1; Corporate meeting delegates will stay an average of 1.75 nights at a double occupancy rate of 1; SMERF F&B and Wedding attendees will stay an average of 2 nights, with 2.3 persons per room; and 50% of Other Social Event attendees stay an average of 1 night, with 2 persons per room. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 135March of 159 2015 Page 92 PKF Consulting Canada Based on the overnight demand assumptions, the opening of the subject Canmore Conference Centre is projected to generate a total of 20,800 room nights in Year 1, increasing to 29,400 by Year 3. Approximately two-thirds of all room nights generated by the Conference Centre will be incremental new demand to Canmore. As such, the incremental new M&C activity to the Town of Canmore is estimated at 13,700 room nights in Year 1, increasing to 19,400 room nights by Year 3. Table 14-4 CANMORE CONFERENCE CENTRE INCREMENTAL ROOM NIGHTS GENERATED Year 1 Year 2 TOTAL DELEGATES/EXHIBITORS 16,100 19,300 TOTAL DELEGATES/EXHIBITORS DAYS 22,000 26,600 ROOM NIGHTS GENERATED 20,800 25,400 Net Incremental Room Nights with Conference Centre Source: PKF Consulting 13,700 16,800 Year 3 22,300 31,100 29,400 19,400 Table 14-5 DELEGATE SPENDING PER DAY CANMORE CONFERENCE CENTRE DELEGATE SPENDS Year 4 22,280 31,120 29,400 Year 5 22,280 31,120 29,400 19,400 19,400 Year 1 Per Delegate Spend Assumptions (Per Visitor Per Day) Accommodation Spend (ADR) $123.72 Food and Beverage Spend $51.75 F&B at Conference Centre Spend $72.30 Space Rental/Other Services at CC Spend $25.62 Retail Spend $51.43 Local Transportation $15.69 Recreation & Entertainment Spend $9.95 Total Per Delegate Spend $350.48 Source: Conference Board of Canada, Canadian Economic Impact Study (CEIS 3.0), 2012 - Alberta data and PKF Consulting Canmore Conference Centre Operating Projections 14.3 Delegate Per Spend Assumptions Table 14-5 provides delegate spending assumptions based on visitor spending statistics provided in the Canadian Economic Impact Study 3.0 Alberta results (2012); the 2018 Average Daily Rate for the Canmore accommodation market and a double occupancy factor of 1.25; with 2013 spending inflated to 2018$. The average delegate to the Town of Canmore is estimated to spend $350.48 per day. The expenditure categories exclude transportation costs to and from Canmore, but include local transportation costs for fuel, taxis or local transit while in the destination. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 136March of 159 2015 Page 93 PKF Consulting Canada 14.4 Delegate Spending Impacts by Type of Event 14.4.1 Convention Delegate Spending The subject Conference Centre is projected to host 17 major conventions in Year 1, with 2,850 delegates, increasing to 23 events and 4,050 delegates by its stabilized year of operation. Based on the overnight delegate spending profile outlined in Table 14-6, total delegate spending is projected to reach $3.1 Million by the Centre’s 5th year of operation, of which $2.8 Million (90%) will be incremental new spending to the Town of Canmore. Table 14-6 Convention Delegate Assumptions Canmore Conference Centre Year 1 Year 2 Year 3 Year 4 Year 5 Convention Delegates 2,850 3,450 4,050 4,050 4,050 Convention Delegate Days 5,700 6,900 8,100 8,100 8,100 TOTAL CONVENTION DELEGATE SPE $1.97 $2.44 $2.94 $3.01 $3.09 Incremental Convention Delegate S $1.77 $2.20 $2.64 $2.71 $2.78 % of Total Convention Delegate Spe 90% 90% 90% 90% 90% Source: PKF Consulting 14.4.2 Trade Show Spending Projected spending by Trade Show delegates and exhibitors has been estimated at $0.5 Million by the Centre’s 5th year of operation, of which 100% is expected to be incremental new spending to the Town of Canmore. Table 14-7 Trade Show Delegate & Exhibitor Assumptions Canmore Conference Centre Year 1 Year 2 Year 3 Year 4 Year 5 Trade Show Delegates & Exhibitors 440 440 880 880 880 Trade Show Delegate & Exhibitor Days 880 880 1,920 1,920 1,920 TOTAL TRADE SHOW ATTENDEE SPEND ($M) $0.23 $0.24 $0.53 $0.54 $0.55 Incremental Trade Show Attendee Spend ($M) $0.23 $0.24 $0.53 $0.54 $0.55 % of Total Trade Show Attendee Spend 100% 100% 100% 100% 100% Source: PKF Consulting Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism 14.4.3 Corporate Meeting Spending A primary source of business for the subject Conference Centre will be Corporate Meetings, which represent 43% of the events in 2013 in Canmore, and 33% of the projected delegates to the Centre in Year 1. Based on the overnight delegate spending profile, total delegate spending is projected to exceed $2.4 Million in the Centre’s 1st year of operation, increasing to $3.9 Million by Year 5. Approximately 50% of this spending is projected to be incremental new spending to the Town, equating to almost $2.0 Million by Year 5. Table 14-8 Corporate Meeting Delegate Assumptions Canmore Conference Centre Year 1 Year 2 Year 3 Year 4 Year 5 Corporate Meeting Delegates 5,250 6,750 7,500 7,500 7,500 Corporate Meeting Delegate Days 7,875 10,125 11,250 11,250 11,250 TOTAL CORPORATE MEETING DELEGATE SPEND ($M) $2.49 $3.28 $3.73 $3.83 $3.92 Incremental Corporate Meeting Del Spend ($M) $1.24 $1.64 $1.87 $1.91 $1.96 % of Total Corporate Meeting Delegate Spend 50% 50% 50% 50% 50% Source: PKF Consulting 14.4.4 SMERF F&B and Wedding Spending An estimated 6,000 persons have been projected to attend SMERF group banqueting functions, along with 1,050 wedding attendees at the proposed Canmore Conference Centre during its first year of operation, increasing to an estimated 9,350 total attendees by Year 5. At a double occupancy rate of 2.3 for these events, and 50% of typical F&B and Retail costs outside the Conference Centre, total banquet spending is projected to account for over $1.4 Million in revenues during the Centre’s first year of operation, increasing to an estimated $2.1 Million by Year 5. Approximately 50% of this spending is projected to be incremental new spending to the Town, equating to approximately $1.0 Million by Year 5. PKF Consulting Inc. in association with Deloitte Canada Page 137March of 159 2015 Page 94 PKF Consulting Canada Table 14-9 SMERF F&B and Wedding Attendee Assumptions Canmore Conference Centre Year 1 Year 2 Year 3 Year 4 Year 5 SMERF F&B/Wedding Attendees 7,050 8,200 9,350 9,350 9,350 SMERF F&B/Wedding Attendee Days 7,050 8,200 9,350 9,350 9,350 TOTAL SMERF F&B/WEDDING SPEND ($M) $1.42 $1.70 $1.98 $2.03 $2.08 Incremental SMERF F&B/Wedding Spend ($M) $0.71 $0.85 $0.99 $1.02 $1.04 % of Total SMERF F&B/Wedding Spend 50% 50% 50% 50% 50% Source: PKF Consulting 14.4.5 Other Social Event Spending The Conference Centre is projected to attract a further 500 persons for various other social events. Assuming 50% of these attendees stay overnight in Canmore, and spend 50% of typical F&B and Retail costs outside the Conference Centre, delegate spending is projected to surpass $81,000 in Year 1, increasing to $90,000 by Year 5. Approximately 25% of this spending is projected to be incremental new spending to the City, equating to approximately $22,000 by Year 5. Table 14-10 Other Social Event Attendee Assumptions Canmore Conference Centre Year 1 Year 2 Year 3 Year 4 Year 5 Other Social Event Attendees 500 500 500 500 500 Other Social Event Attendee Days 500 500 500 500 500 TOTAL OTHER SOCIAL EVENT SPEND ($M) $0.09 $0.09 $0.09 $0.09 $0.09 Incremental Other Social Event Spend ($M) $0.02 $0.02 $0.02 $0.02 $0.02 % of Total Other Social Event Spend 25% 25% 25% 25% 25% Source: PKF Consulting 14.4.6 Total Delegate Spending Based on the preceding analysis, the proposed Canmore Conference Centre is projected to generate $10.6 Million in total delegate spending to Canmore by its 5th year of operation, of which 68% of this spending will be new incremental revenues to the Town, equating to $7.2 Million in new spending per year. Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism Table 14-11 Total and Incremental Delegate Spending (In $Millions) CANMORE CONFERENCE CENTRE TOTAL DELEGATE SPENDING Year 1 Year 2 Year 3 Accommodation $2.27 $2.84 $3.40 F&B $0.93 $1.17 $1.41 F&B at CC $1.59 $1.97 $2.34 Space Rentals and Other Services at CC $0.56 $0.70 $0.82 Retail $0.94 $1.17 $1.42 Local Transportation $0.29 $0.36 $0.43 Recreation & Entertainment $0.18 $0.23 $0.27 TOTAL DELEGATE SPENDING $6.76 $8.44 $10.09 TOTAL INCREMENTAL DELEGATE SPEND Accommodation $1.45 $1.80 $2.20 F&B $0.61 $0.75 $0.93 F&B at CC $1.02 $1.26 $1.52 Space Rentals and Other Services at CC $0.56 $0.70 $0.82 Retail $0.61 $0.75 $0.93 Local Transportation $0.18 $0.23 $0.28 Recreation & Entertainment $0.12 $0.15 $0.18 TOTAL INCREMENTAL DELEGATE SPEND $4.54 $5.64 $6.87 % of Total Delegate Spend Source: PKF Consulting 67% 67% 68% Year 4 $3.48 $1.45 $2.40 $0.84 $1.45 $0.44 $0.28 $10.34 Year 5 $3.57 $1.48 $2.46 $0.86 $1.49 $0.45 $0.29 $10.60 $2.26 $0.96 $1.55 $0.84 $0.95 $0.29 $0.18 $7.04 $2.32 $0.98 $1.59 $0.86 $0.98 $0.30 $0.19 $7.22 68% 14.5 Benefits to the Accommodation Sector The direct benefits to the accommodation sector in the Town will be strong: The Conference Centre is projected to generate 19,400 room nights and $3.6 Million in room revenue by Year 5; Approximately 2-out-of-every 3 room nights generated will be incremental new demand to Canmore, accounting for $2.3 Million in new room revenue annually. By the stabilized year of operation, meetings and convention related demand generated by the Town of Canmore is projected to generate an estimated 59,600 room nights for the City – 54% above the City’s existing M&C demand levels of 38,800 room nights recorded in 2013. PKF Consulting Inc. in association with Deloitte Canada Page 138March of 159 2015 Page 95 68% PKF Consulting Canada 15.0 Appendix A – Maps 15.2 Palliser Lands North and South Site 15.1 Travel Alberta Information Centre Site Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 139March of 159 2015 Page 96 PKF Consulting Canada 15.3 Downtown Parking Lot – East and West Site Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism 15.4 Industrial Lands behind Heliport PKF Consulting Inc. in association with Deloitte Canada Page 140March of 159 2015 Page 97 PKF Consulting Canada 15.5 Elevation Place 12 8 Market and Financial Assessment for a Proposed Conference Centre Canmore, Alberta Januaryfor: 6, 2016 Regular Business&Meeting 5 p.m. Prepared Canmore Business Tourism PKF Consulting Inc. in association with Deloitte Canada Page 141March of 159 2015 Page 98 Unapproved C-1 TOWN OF CANMORE MINUTES Special Meeting of Council Council Chamber at the Canmore Civic Centre, 902 – 7 Avenue Tuesday, December 15, 2015 at 1:00 p.m. COUNCIL MEMBERS PRESENT John Borrowman Mayor Sean Krausert Deputy Mayor Councillor Rob Seeley Esmé Comfort Councillor Vi Sandford Councillor Joanna McCallum Councillor COUNCIL MEMBERS ABSENT Ed Russell Councillor ADMINISTRATION PRESENT Lisa de Soto Chief Administrative Officer Lorrie O’Brien General Manager of Municipal Services Michael Fark General Manager of Infrastructure Services Alaric Fish Manager of Planning and Development Tracey Woitenko Development Planner Cheryl Hyde Municipal Clerk (Recorder) Mayor Borrowman called the December 15, 2015 special meeting to order at 1:00 p.m. 314-2015 A. CALL TO ORDER AND APPROVAL OF AGENDA 1. Agenda for the December 15, 2015 Special Meeting of Council Moved by Mayor Borrowman that Council approve the agenda for the December 15, 2015 special meeting as presented. CARRIED UNANIMOUSLY B. NEW BUSINESS 1. Municipal Development Plan Council reviewed a consolidation of public input on the draft MDP and, by motion, directed administration to make amendments to the Municipal Development Plan prior to first reading of the MDP bylaw. 315-2015 Moved by Councillor Krausert that council direct administration to delete Municipal Development Plan section 1.5 Principles of Change. CARRIED UNANIMOUSLY 316-2015 Moved by Mayor Borrowman that council direct administration to seek editorial assistance on the Municipal Development Plan document from outside the planning department. January 6, 2016 Regular Business Meeting 5 p.m. Minutes approved by: _______ _______ Page 142 of 159 Town of Canmore Special Council Meeting December 15, 2015 Page 2 of 4 Unapproved CARRIED UNANIMOUSLY 317-2015 Moved by Mayor Borrowman that council direct administration to modify the language in the Municipal Development Plan to provide better context to sections referring to growth and change. CARRIED UNANIMOUSLY 318-2015 Moved by Mayor Borrowman that council direct administration to review Municipal Development Plan sections 2.3.2 and 6.19, both of which refer to balanced growth, for consistency and cross-referencing. CARRIED UNANIMOUSLY 319-2015 Moved by Councillor Krausert that council direct administration to amend Municipal Development Plan section 3.5 – Steep Creeks by creating exceptions for currently vacant, subdivided lots to allow for building despite being in a study area or development hold zone. CARRIED UNANIMOUSLY 320-2015 Moved by Councillor Krausert that council direct administration to amend Municipal Development Plan section 3.4 – Flood Risk Areas to the effect that the Town will work with, and advocate to, the Province regarding flood mitigation for the Bow River. CARRIED UNANIMOUSLY 321-2015 Moved by Mayor Borrowman that council direct administration to add a definition of “adjacency” to the Municipal Development Plan. CARRIED UNANIMOUSLY 322-2015 Moved by Councillor Krausert that council direct administration to amend the Municipal Development Plan so that the third party review of the Environmental Impact Statement is required except in certain stated circumstances which shall be proposed by administration in the next draft of the MDP. CARRIED UNANIMOUSLY 323-2015 Moved by Councillor Krausert that council direct administration to review the wording in the Municipal Development Plan about when an Environmental Impact Statement is required, and move it more towards being mandatory, especially with respect to new and adjacent uses. CARRIED UNANIMOUSLY 324-2015 Moved by Councillor Krausert that council direct administration to amend the Municipal Development Plan by increasing reference in the Municipal Development Plan regarding the importance of the functionality of wildlife corridors and their connectedness to the greater ecosystem. CARRIED UNANIMOUSLY 325-2015 Moved by Councillor Krausert that council direct administration to amend the Municipal Development Plan by amending section 4.4 – Environmental Practices to include a policy statement whereby the Town aligns with, or surpasses, the provincial environmental plan, especially with respect to GHG reductions and green energy Minutes approved by: _______ _______ January 6, 2016 Regular Business Meeting 5 p.m. Page 143 of 159 Town of Canmore Special Council Meeting December 15, 2015 Page 3 of 4 generation. Unapproved CARRIED In favour: Seeley, Comfort, Borrowman, McCallum, Krausert, Russell Opposed: Sandford 326-2015 Moved by Councillor McCallum that council direct administration to amend the Municipal Development Plan by replacing the word “discourage” with the word “prohibit” in section 4.5.2.b. CARRIED In favour: Seeley, Sandford, Borrowman, McCallum, Krausert, Russell Opposed: Comfort 327-2015 Moved by Councillor Sandford that council direct administration to amend Municipal Development Plan section 5.1.5 by adding “as well as adjacent municipal partners Banff and the MD of Bighorn. CARRIED UNANIMOUSLY 328-2015 Moved by Mayor Borrowman that council direct administration to amend the Municipal Development Plan by placing a reasonable cap on maximum housing size. CARRIED In favour: Comfort, Sandford, Borrowman, McCallum, Russell Opposed: Seeley and Krausert 329-2015 Moved by Mayor Borrowman that council direct administration to amend the Municipal Development Plan section 6.1 by exploring ways in the revised draft MDP to: Prioritize and identify where growth could occur, such as close to downtown, walking distance to services or transit; Approach growth and change, such as the natural evolution of neighbourhoods over time, and when infill redevelopment & intensification is beneficial or acceptable; Better identify the public consultation or planning process that would be undertaken when change is being proposed; Prepare Area Redevelopment Plans when Council deems necessary, and also identify criteria in the MDP. CARRIED UNANIMOUSLY 330-2015 Moved by Mayor Borrowman that council direct administration to amend Municipal Development Plan section 7.2 by being more specific that Municipal Reserve will only be disposed for development when definitive direction from Council is given and there is a clear community benefit. CARRIED UNANIMOUSLY 331-2015 Moved by Mayor Borrowman that council direct administration to amend Municipal Development Plan section 9.1 by adding consideration of enhance policies speaking to mitigating the impact of growth. CARRIED UNANIMOUSLY 332-2015 Moved by Councillor Krausert that council direct administration to amend the Municipal Development Plan, including maps, so as to not be subject to the Smith Minutes approved by: _______ _______ January 6, 2016 Regular Business Meeting 5 p.m. Page 144 of 159 Town of Canmore Special Council Meeting December 15, 2015 Page 4 of 4 Creek ASP process. Unapproved CARRIED UNANIMOUSLY 333-2015 Moved by Mayor Borrowman that council direct administration to amend Municipal Development Plan section 6.2.5 adding more context to the topic of short term rentals. CARRIED UNANIMOUSLY 334-2015 Moved by Councillor McCallum that council direct administration to amend Municipal Development Plan by providing or revising definitions for terms such as affordable housing, perpetually affordable housing, social housing, social fabric, community character, neighbourhood fabric, neighbourhood character. CARRIED UNANIMOUSLY 335-2015 Moved by Mayor Borrowman that council direct administration to amend Municipal Development Plan section section 19.4.1.c be amended to include Environmental, Social, and Economic Impact Statements. CARRIED UNANIMOUSLY 336-2015 C. ADJOURNMENT Moved by Mayor Borrowman that council adjourn the December 15, 2015 special meeting at 4:18 p.m. CARRIED UNANIMOUSLY _________________________ John Borrowman, Mayor __________________________ Cheryl Hyde, Municipal Clerk Minutes approved by: _______ _______ January 6, 2016 Regular Business Meeting 5 p.m. Page 145 of 159 Unapproved C-2 TOWN OF CANMORE MINUTES Regular Meeting of Council Council Chamber at the Canmore Civic Centre, 902 – 7 Avenue Tuesday, December 15, 2015 at 5:00 p.m. COUNCIL MEMBERS PRESENT John Borrowman Mayor Sean Krausert Deputy Mayor Councillor Rob Seeley Esmé Comfort Councillor Ed Russell Councillor Vi Sandford Councillor Joanna McCallum Councillor COUNCIL MEMBERS ABSENT None ADMINISTRATION PRESENT Lisa de Soto Chief Administrative Officer Lorrie O’Brien General Manager of Municipal Services Michael Fark General Manager of Infrastructure Services Andreas Comeau Manager of Public Works Greg Burt Manager of Protective Services Tara Gilchrest Family and Community Support Services Supervisor Todd Sikorsky Fire Chief Katherine Van Keimpema Manager of Finance Ric Irwin Senior Finance Officer Cheryl Hyde Municipal Clerk (Recorder) Mayor Borrowman called the December 15, 2015 regular meeting to order at 5:00 p.m 337-2015 A. CALL TO ORDER AND APPROVAL OF AGENDA 1. Agenda for the December 15, 2015 Regular Meeting of Council Moved by Mayor Borrowman that Council approve the agenda for the December 15, 2015 regular meeting as presented. CARRIED UNANIMOUSLY B. DELEGATIONS 1. Andrew Nickerson, Canmore Business and Tourism: Canmore Uncorked Announcement Andrew Nickerson, president and CEO of Canmore Business and Tourism, announced that Canmore Uncorked won a national tourism award for Event of the Year. January 6, 2016 Regular Business Meeting 5 p.m. Minutes approved by: _______ _______ Page 146 of 159 Town of Canmore Regular Council Meeting December 15, 2015 Page 2 of 5 338-2015 339-2015 Unapproved C. MINUTES 1. Minutes of the November 24, 2015 Public Hearing for Bylaw 2015-19 Moved by Mayor Borrowman that Council approve the minutes of the November 24, 2015 public hearing for Bylaw 2015-19 as presented. CARRIED UNANIMOUSLY 2. Minutes of the December 1, 2015 Regular Meeting of Council Moved by Mayor Borrowman than Council approve the minutes of the December 1, 2015 regular meeting as presented, with a correction to the numbering of the motions. CARRIED UNANIMOUSLY D. BUSINESS ARISING FROM THE MINUTES None E. UNFINISHED BUSINESS None 340-2015 F. BYLAW APPROVAL 1. 2016 Utility Rate Amendments Moved by Mayor Borrowman that Council give first reading to Water Rate Amending Bylaw 2015-27. CARRIED UNANIMOUSLY 341-2015 Moved by Mayor Borrowman that Council give second reading to Water Rate Amending Bylaw 2015-27. CARRIED UNANIMOUSLY 342-2015 Moved by Mayor Borrowman that Council go to third reading of Water Rate Amending Bylaw 2015-27. CARRIED UNANIMOUSLY 343-2015 Moved by Mayor Borrowman that Council give third reading to Water Rate Amending Bylaw 2015-27. CARRIED UNANIMOUSLY 344-2015 Moved by Mayor Borrowman that Council give first reading to Sewer Rate Amending Bylaw 2015-28. CARRIED UNANIMOUSLY 345-2015 Moved by Mayor Borrowman that Council give second reading to Sewer Rate Amending Bylaw 2015-28. CARRIED UNANIMOUSLY 346-2015 Moved by Mayor Borrowman that Council go to third reading of Sewer Rate Amending Bylaw 2015-28. CARRIED UNANIMOUSLY 347-2015 Moved by Mayor Borrowman that Council give third reading to Sewer Rate Amending Bylaw 2015-28. CARRIED UNANIMOUSLY Minutes approved by: _______ _______ January 6, 2016 Regular Business Meeting 5 p.m. Page 147 of 159 Town of Canmore Regular Council Meeting December 15, 2015 Page 3 of 5 348-2015 Unapproved 2. Waste Control Bylaw 2016 Fees and Penalties Amending Bylaw 2015-26 Moved by Mayor Borrowman that Council give first reading to Waste Control Fees and Penalties Amending Bylaw 2015-26. CARRIED UNANIMOUSLY 349-2015 Moved by Mayor Borrowman that Council give second reading to Waste Control Fees and Penalties Amending Bylaw 2015-26. CARRIED UNANIMOUSLY 350-2015 Moved by Mayor Borrowman that Council go to third reading of Waste Control Fees and Penalties Amending Bylaw 2015-26. CARRIED UNANIMOUSLY 351-2015 Moved by Mayor Borrowman that Council give third reading to Waste Control Fees and Penalties Amending Bylaw 2015-26. CARRIED UNANIMOUSLY 352-2015 3. Police Committee Bylaw Moved by Mayor Borrowman that Council give first reading to Bylaw 2015-24, the Policing Committee Bylaw. CARRIED UNANIMOUSLY 353-2015 Moved by Mayor Borrowman that Council give second reading to Bylaw 2015-24, the Policing Committee Bylaw. CARRIED UNANIMOUSLY 354-2015 Moved by Mayor Borrowman that Council go to third reading of Bylaw 2015-24, the Policing Committee Bylaw. CARRIED UNANIMOUSLY 355-2015 Moved by Mayor Borrowman that Council give third reading to Bylaw 2015-24, the Policing Committee Bylaw. CARRIED UNANIMOUSLY 356-2015 357-2015 G. NEW BUSINESS 1. Council’s consideration for the purchase of equipment for two community programs: a) Cycling Without Age b) The Neighbourhood Connector Program Moved by Mayor Borrowman that Council approve the use of $4,000, the municipal portion of the projected FCSS surplus in the 2015 budget, for the purchase of equipment for two community programs: a) Cycling Without Age and b) The Neighbourhood Connector Program. CARRIED UNANIMOUSLY 2. 2015 Fire Smart Grant Assignment: Moved by Mayor Borrowman that Council create 2 capital projects for 2015 Fire Smart thinning in the amount of $245,000 and $210,000, these projects to be funded by the Forest Resource Improvement Association of Alberta (FRIAA) grant. CARRIED UNANIMOUSLY Minutes approved by: _______ _______ January 6, 2016 Regular Business Meeting 5 p.m. Page 148 of 159 Town of Canmore Regular Council Meeting December 15, 2015 Page 4 of 5 358-2015 359-2015 360-2015 Unapproved 3. Request to amend capital budget #1508 – Pumper 32 Life Cycle Moved by Mayor Borrowman that Council authorize administration to place an order for a new fire pumper truck to replace Pumper 32 for the bid price of $440,712 USD with delivery, brokerage fees and equipment costs not to exceed $40,000 CDN in additional funds. CARRIED UNANIMOUSLY 4. Budget Approval Moved by Mayor Borrowman that Council adopt the 2016-2018 Strategic Plan. CARRIED UNANIMOUSLY Moved by Mayor Borrowman that Council approve the 2016 operating budget as presented. 360A-2015 Moved by Councillor Russell that council amend motion 360-2015 by adding: restore $8,000 for enhanced bylaw summer enforcement. CARRIED UNANIMOUSLY 360B-2015 Moved by Councillor Russell that council amend motion 360-2015 by adding: reduce salary, wages, and benefits budget by $50,000 (merit/performance pay) as originally suggested by senior administration to the Budget Committee. DEFEATED In favour: Russell Opposed: McCallum, Krausert, Seeley, Borrowman, Sandford, Comfort 360-2015 VOTE The vote followed on motion 360-2015: that Council approve the 2016 operating budget as presented, with one amendment: restore $8,000 for enhanced bylaw summer enforcement. CARRIED UNANIMOUSLY 361-2015 Moved by Mayor Borrowman that Council change $3,500,000 of the source of funding for Canmore’s portion of Capital project #1562 Cougar Creek Long-Term Hazard Mitigation, from general capital reserves to debt. CARRIED UNANIMOUSLY 362-2015 Moved by Mayor Borrowman that Council approve the 2016 Capital Budget as presented, including a requirement that the Parking Strategy Implementation project undergo public consultation and subsequently receive Council approval with regards to parking restriction initiatives. CARRIED UNANIMOUSLY 363-2015 Moved by Mayor Borrowman that Council accept the 2016-2020 Capital Planning Summary as presented for planning purposes. CARRIED UNANIMOUSLY 364-2015 5. Property Tax Policy Moved by Mayor Borrowman that Council approve the Property Tax Policy as presented. CARRIED UNANIMOUSLY Minutes approved by: _______ _______ January 6, 2016 Regular Business Meeting 5 p.m. Page 149 of 159 Town of Canmore Regular Council Meeting December 15, 2015 Page 5 of 5 Unapproved H. CORRESPONDENCE/INFORMATION None I. REPORTS FROM ADMINISTRATION None J. NOTICES OF MOTION None K. IN CAMERA None 365-2015 L. ADJOURNMENT Moved by Mayor Borrowman that council adjourn the December 15, 2015 regular meeting at 7:40 p.m. CARRIED UNANIMOUSLY _________________________ John Borrowman, Mayor __________________________ Cheryl Hyde, Municipal Clerk Minutes approved by: _______ _______ January 6, 2016 Regular Business Meeting 5 p.m. Page 150 of 159 G-1 Request for Decision DATE OF MEETING: January 5, 2016 TO: Council SUBJECT: Reviewing Visitor Accommodation Zoning SUBMITTED BY: Councillor Sean D. Krausert RECOMMENDATION: That Administration be directed to explore and report back to Council with an evaluation of options to address the problems associated with visitor accommodation zoning of condominium apartments that have resulted in limited ability to finance units, significantly reduced property values and removal of units from use as visitor accommodation. And, if the above motion is approved: That Administration is directed to come back to Council by March 31, 2016 with options regarding costs and timing to implement the previous motion. EXECUTIVE SUMMARY Visitor accommodation is being lost because of Visitor Accommodation zoning. This ironic result was not foreseen, nor did it originally materialize, when the zoning was first put in place. However, since the world economic crisis of 2007-2008, tighter financing rules have discriminated against Visitor Accommodation zoned units and had a devastating impact on their value; and, consequently, have adversely impacted their uses with respect to tourism. Of course, lower unit valuations also equates to lower municipal tax revenue from these units. A municipal bylaw provision is the cause of these units not being financed, the resulting loss of value and removal of units from the visitor accommodation stock; therefore, it is incumbent upon Council to review the municipal bylaw provision in question. There are a number of options that could be considered moving forward, but moving away from Visitor Accommodation zoning as it currently exists towards something that a purchaser can finance would seem to be a minimum requirement. 1 January 6, 2016 Regular Business Meeting 5 p.m. Page 151 of 159 STATUTE and PREVIOUS COUNCIL DIRECTION, BYLAW OR POLICY RE VISITOR ACCOMMODATION ZONING 1) Municipal Government Act “s. 153 Councillors have the following duties: (a) to consider the welfare and interests of the municipality as a whole and to bring to council’s attention anything that would promote the welfare or interests of the municipality;” 2) Town of Canmore Land Use Bylaw 22-2010 (Adopted January 3, 2012) Section 2: LAND USE DISTRICTS “Visitor accommodation” and “visitor accommodation, small scale” zoning is found as either permitted or discretionary uses in a number of land use districts. However, all of these are located in districts: o o o o o o along Bow Valley Trail; in the Town Centre; in Spring Creek; at various locations in the Three Sisters area; on Benchlands Trail (Inns district); and SilverTip (Trail and Village districts). Note: Not all visitor accommodation units are condominium style apartments (which is the subject of this Request for Decision) as many are traditional hotel rooms. Section 16: DEFINITIONS “visitor accommodation means a building or group of buildings not intended for residential use where sleeping facilities are provided for persons for periods of up to 30 days and which may also contain recreational facilities, commercial uses and additional facilities including but not limited to eating establishments, drinking establishments, room service, meeting rooms, public convention rooms, and laundry service. Where the majority of visitor accommodation units within the visitor accommodation contain suites of more than 1 room, two or more of the following services shall be provided: eating establishment, drinking establishment, room service, public convention room, or laundry service. Visitor accommodation approved after January 3, 2012 shall also include the following: a. a central management, a reservation service, and key disbursement b. a single address for mail (not for individual units) c. not serve as a residential address for utility billing or electoral enumeration purposes 2 January 6, 2016 Regular Business Meeting 5 p.m. Page 152 of 159 d. signage designating the development as a “hotel” or similar visitor accommodation use; and may include a supervised front desk with attendant and be served by a single utility meter. The Development Authority may allow alternatives to the above list where the intent is maintained to provide short-term visitor accommodation. [05(Z)2012] visitor accommodation, small scale means a development that contains a maximum of twelve visitor accommodation units without cooking facilities and one residential dwelling unit with private cooking facilities for the on-site management and operation, and a common kitchen and a dining facility for the provision of meals to guests visitors.” 3) Council Motion 77-2013 (April 16, 2013) “Moved by Mayor Borrowman that Council accept the report, A Property Tax Policy Framework for the Town of Canmore: Analysis and Recommendations, for planning purposes and direct administration to craft a tax policy based on this report.” CARRIED UNANIMOUSLY A Property Tax Policy Framework for the Town of Canmore: Analysis and Recommendations (March 2013) Prepared for the Town of Canmore Property Tax Taskforce by Ben Brunnen, Policy, Research and Stakeholder Engagement Consultant Page 34: “Hotel classed properties, on the other hand, are subject to a bylaw limitation that prevents owners from staying in the properties for longer than 30 days at a time. While the intent of the policy is to ensure sufficient accommodation capacity exists in the Town, the effect could very well be depreciation in the assessed values of hotel properties as a result of their inability to respond to market dynamics and compete with tourist homes to meet demand for vacation properties. Municipal policies and regulations in this regard should be reviewed, and inequities addressed ensure the accommodation and tourist home industries in Canmore are competitive. The taskforce agrees that these issues are complex and require further study in terms of their market dynamics in order to determine the ideal tax policies and regulations for these properties.” 4) Council Motion 79-2013 (April 16, 2013) “Moved by Councillor Krausert that Council direct Administration to conduct a review of classification, assessment use, market dynamics and tax policies relating to the tourist home residential subclass, visitor accommodation, and hotel non-residential sector; and recommend municipal property tax and assessment policies and regulations for these properties prior to setting tax rates for 2014.” CARRIED UNANIMOUSLY 3 January 6, 2016 Regular Business Meeting 5 p.m. Page 153 of 159 5) Bylaw 2014-07 & Council Motion 192-2014 (both approved August 19, 2014) Amongst other things, the Bow Valley Trail Area Redevelopment Plan (“BVT ARP”) allowed for the conversion of Visitor Accommodation zoned units to be converted to meet housing needs of employees in the community. Bylaw 2014-07 enacted changes to the Land Use Bylaw to implement the matters contemplated by the BVT ARP. Changes to the Land Use Bylaw included the following: • Adding the following definition: “Temporary Staff Housing means the temporary conversion of a visitor accommodation unit to provide housing for employees.” • Adding the following clauses to various sections of the Land Use Bylaw pertaining to different Bow Valley Trail districts, i.e. sections 2.33, 2.34 and 2.35 of the Land Use Bylaw: “The conversion of a visitor accommodation unit to Temporary Staff Housing may be allowed, at the discretion of the development authority, where the unit is registered in a qualified staff housing program or where a set of eligibility criteria are established and appropriate restrictions are imposed on the unit.” and “Temporary Staff Housing is not required to be separate from visitor accommodation units, other commercial uses or residential uses.” However, before these new elements of the Land Use Bylaw could be put into practice, s. 5.2.2 of the BVT ARP requires that an annual limit for the temporary conversion of visitor accommodation units to be established prior to allowing any conversions to occur. Accordingly, Administration provided a draft policy to Council to consider re Temporary Conversion of Visitor Accommodation Units. After some discussion in Council, Administration requested the draft policy not be passed so that some revisions could be made. As a result, Council passed the following: “Council Motion 192-2014 – That Council postpone consideration of the Bow Valley Trail Annual Limits for the Temporary Conversion of Visitor Accommodation Units Policy until administration returns with a revised policy.” For a variety of factors, this item remains in abeyance. 6) Council Motion 161-2015 (May 26, 2015) “Moved by Councillor Krausert that Council direct Administration to, upon completion of directions given through motions 157-2015 through 160-2015, explore and report back to council with an evaluation of options to address the problems associated with visitor accommodation zoning of condominium apartments that have resulted in limited ability to finance units, significantly reduced property values and removal of units from use as visitor accommodation.” 4 January 6, 2016 Regular Business Meeting 5 p.m. Page 154 of 159 DEFEATED In favour: McCallum and Krausert Opposed: Seeley, Sandford, Comfort, Borrowman, Russell Note: In speaking to the motion, three dissenting members of Council acknowledged a problem with visitor accommodation zoning but wanted to wait until after Administration returns with recommendations on tourist homes. Recommendations were received by Council on tourist homes at the Committee of the Whole meeting in September 2015, and then the status quo was recommended for the time being at the Regular Meeting of Council on December 15, 2015. DISCUSSION Visitor Accommodation zoning was put in place in order to ensure that certain accommodation units would not become residential, and to encourage use of them by tourists. While there may have been some concerns from individual developers from time to time, until 2007 – 2008 the zoning was working well and property values of the Visitor Accommodation units continued to hold their original value or rise. In 2007, the world financial sector felt the hit from the sub-prime meltdown in the United States. This led to a tightening of financing parameters by major financial institutions. Then, with the world economic crisis of 2008, and even further restrictions on financing of real estate purchases, the availability of financing for the purchase of Visitor Accommodation zoned units in Canmore practically dried up as banks declined to finance commercial units with limited stay. For the rare financing that a buyer is able to achieve to purchase one of these units, it is very much based on the buyer’s personal net worth and there are some restrictions on the financing. For example, purchasers have been required to sign an affidavit promising that they will not place their Visitor Accommodation unit into the rental pool. Consequently, through the sale of these units, financiers are essentially reducing the number of units that will actually be used for Visitor Accommodation. To summarize the impact of the new world financial reality on owners of Visitor Accommodation zoned units in Canmore, the results are alarming: • A significant decrease in value of Visitor Accommodation zoned units due to the market for these units being limited to cash buyers. With less demand due to a smaller market (i.e. only cash buyers), the value decreases. Values over the past six years have dropped from an average price of $450 psf for a fully furnished unit down to the range of $250 - $300 psf, which is less than the prices being obtained for similar unfurnished residential suites (i.e. $300 - $375 psf). • With lower values, there is a loss of economic rationale to maintain units to the high quality at which they were built, which results in poor visitor experiences and counteracts tourist rental activities over the longer term. 5 January 6, 2016 Regular Business Meeting 5 p.m. Page 155 of 159 • Loss of value and the resulting difficulty in selling combined with the need of some owners to get income from their unit can create a desperation causing some owners to disregard the limited stay provision and enter into long-term rentals of their unit as a residence. • Despite a significant upward trend in the number of room nights occupied in Canmore over the last couple of years, there is a downward trend in the number of Visitor Accommodation zoned units placed in rental pools. For example, one particular Visitor Accommodation zoned development saw a 7% decrease in the number of units in the rental pool in 2014 compared to the previous year despite having nearly a 5% increase in the number of room nights occupied over the same period. Impacts on the Town of Canmore From a Town of Canmore perspective, there are four major impacts: 1. Loss of the number of Visitor Accommodation zoned units actually being used for tourist accommodation because: o o o people, who are fortunate enough to find a lender willing to finance a purchase, are agreeing to their bank’s requirement to keep their units out of the rental market; and, therefore, less units are available for visitors to use; cash buyers are less likely to need rental income and are more likely to use the units for their own personal vacation use, and therefore do not make there Visitor Accommodation zoned units available for tourists to use; and some units are being used for long-term residential rentals. 2. Loss in value of the Visitor Accommodation zoned units will, over time, result in deterioration or decrease in level of quality of the current Visitor Accommodation zoned units, which in turn has negative impact on tourism. 3. Significant drop in tax revenue for the municipality since the assessed value of the properties reflect the decline in market value. 4. It is possible that there will be few, if any, Visitor Accommodation zoned units built unless and until purchasers of these units can get financing. Of course, A Property Tax Policy Framework for the Town of Canmore: Analysis and Recommendations (March 2013), recommended that the limited stay provisions be reviewed as such could lead to devaluation of properties and their inability to compete in the visitor accommodation market. (see quote on p. 3 above) What is the Solution? There may be many viable solutions. Of course, the purpose of this motion is NOT to propose a particular solution but rather to direct Administration to seek solutions and report back to Council. 6 January 6, 2016 Regular Business Meeting 5 p.m. Page 156 of 159 Maybe the solution is advocating to the financial industry to better understand the Visitor Accommodation product? Maybe the solution is changing the zoning to be tourist home type of zoning (i.e. allowing short term stays but residential as well) as such provides the flexibility to allow the market to dictate the best use of the property? Maybe the solution is dealing with each affected building on a building by building basis? Maybe the solution is a combination of these items or something entirely different? There is no doubt that this issue is potentially quite complex, but the complexity of the issue should not prevent Council from asking the question or needing an answer. To reiterate, if the fear of losing accommodation for tourists led to the creation of Visitor Accommodation zoning; then, ironically, unless changes are made those fears will come to pass since accommodation for tourists is being lost because of Visitor Accommodation zoning. ALTERNATIVES ANALYSIS The alternative is the status quo, which is not recommended given the concerns raised herein. FINANCIAL IMPACTS Resolution of the concerns currently associated with Visitor Accommodation zoning should have a positive impact on assessed values of these properties, which will result in increased tax revenue for the municipality. Of course, there may be expenditures associated with Administration carrying out the direction of this motion. STAKEHOLDER ENGAGEMENT A number of individuals as well as a few condominium boards have written letters in support of this motion. As of the date of submitting writing this report (December 29, 2015), 28 such letters have been received (representing 48 individuals PLUS three condominium boards). All of these letters have been forwarded to Council. STRATEGIC ALIGNMENT This motion relates to the following strategic goals: Goal #5 - Canmore has a diverse economy that is resilient to change. Goal #6 - Canmore is a viable community for people of diverse socio-economic backgrounds. 7 January 6, 2016 Regular Business Meeting 5 p.m. Page 157 of 159 Request for Decision DATE OF MEETING: January 2, 2015 Agenda #: G-2 TO: Council SUBJECT: Fee waiver request for potential rental apartment. SUBMITTED BY: Alaric Fish, Manager of Planning and Development. RECOMMENDATION: That Council direct administration to waive application fees for a rezoning, potential area redevelopment plan amendment, and subdivision application for a potential residential apartment at 511 Old Canmore Road. EXECUTIVE SUMMARY The landowner at 511 Old Canmore Road has approached the Town with a concept to build a residential rental apartment building on a vacant portion of the site. To help facilitate the provision of needed housing the applicant has requested that the Town waive the fees associated with processing the application. The fees for the necessary rezoning, a potential area redevelopment plan amendment and a subdivision application amount to approximately $12,000. PREVIOUS COUNCIL DIRECTION OR POLICY The 2011 Comprehensive Housing Action Plan includes the following Priority Action item: 5. Affordable Market Rental Program The Town should work collaboratively with developers and builders that seek to create new market rental units, provided there is some reassurance that there would be some security of tenure. The provision of any financial incentives would trigger the need to consider occupancy restrictions of some sort. DISCUSSION The owner of the Coast Hotel has proposed to develop a rental apartment building on a vacant portion of their site at 511 Old Canmore Road. The Hector development at Palliser has been the only large scale purpose built rental development in Canmore in over 10 years (and perhaps more than 25 years). Rental housing is frequently stated as one of the greatest housing needs in the community. In order to remove obstacles to the creation of this type of private sector housing initiative a waiver of the municipal fees associated with the required rezoning, any potential area redevelopment plan amendment, and subdivision is recommended. The estimated fees are as follows: Rezoning to direct control district Area Redevelopment Plan amendment Subdivision January 6, 2016 Regular Business Meeting 5 p.m. $4,100.00 $3,800.00 $4,055.00 Page 158 of 159 Fee waiver request for potential rental apartment Page 2 of 2 This project has the potential to create approximately 90 units of market rental housing. There will be no direct cost to the Town as processing these applications will be done with existing resources; although there is a lost opportunity cost for time not spent on other initiatives. There is some concern about fairness to other landowners that might also propose market solutions to improve housing options. In this case we have an applicant that is proposing rental housing and that makes this application the only such private sector initiative in recent years. At this point, Administration is recommending proceeding with the fee waiver incentives requested because of the potential to facilitate a needed form of housing. This is consistent with the approach proposed in the CHAP document, but further details will need to be provided later to confirm that the rental nature of the proposal can be achieved. If Council or the applicant becomes uncomfortable with the process at a later stage, there is no obligation to continue. Later stages of development may result in further incentives being requested and Council can consider those as further details are provided. ALTERNATIVES ANALYSIS Council could deny the request to waive the application fees. This is not recommended as there are no other current proposals to develop rental housing on private land. FINANCIAL IMPACTS None. STAKEHOLDER ENGAGEMENT There has been no stakeholder engagement to date on this application, but this is appropriate given the stage of the proposal at this time. When the rezoning proceeds there will be a Public Hearing, but there will be no ability for the community to comment on the fee request. STRATEGIC ALIGNMENT This proposal is consistent with the #1 strategic priority of the 2016-18 Strategic Plan: Increase affordable housing stock. ATTACHMENTS None. AUTHORIZATION Submitted by: Alaric Fish Manger of Planning and Development Date: December 30, 2015 Approved by: Katherine Van Keimpema Manager of Financial Services Date: n/a Approved by: Michael Fark General manager of Municipal Infrastructure Date: December 31, 2015 Lisa de Soto, P.Eng. Chief Administrative Officer Date: December 31, 2015 Approved by: January 6, 2016 Regular Business Meeting 5 p.m. Page 159 of 159