July 2015 ICAHN Newsletter
Transcription
July 2015 ICAHN Newsletter
ICAHN Newsletter July 2015 MOMENTUM You’re Invited! Moving critical access hospitals and their rural communities forward 2015 Vendor Fair Creating a Culture of Teamwork: 2015 Vendor Fair speaker line-up, video contest announced ‘Coming together is a beginning. Keeping together is progress. Working together moves you over the line to success.’ Learn how to be the game changer for your team and your community by joining us in Springfield on Wednesday, August 19th for a day of education and team building designed for your hospital’s clerical and operations staff. Attendees will have an opportunity to explore all the latest products and services from more than 60 vendors and business partners at our annual trade show. ‘TEAM PLAYER’ Music Video Contest MVP Video Award New to this year’s Vendor Fair! ICAHN hospitals are invited to showcase their departments, their team spirit, and their service excellence in a music video of their own creation. Your hospital could win $500! The Vendor Fair will be held on Wednesday, August 19th, from 7:30 a.m. to 3:30 p.m. at the Crowne Plaza, Springfield, IL. Business office staff, hospital department managers, plant and materials managers, quality managers, respiratory, lab, rehab, compliance, and imaging staff are invited to attend. Those participating will have the opportunity to network with peers, and engage in education, training, and team-building while also gaining face-time with more than 60 vendors. The agenda includes: • 7:30 a.m. Registration/Breakfast/Exhibits • 8:30 - 9:00 a.m. Peer Group Networking • 9:00 - 9:15 a.m. Opening/Welcome • 9:15 - 10:45 a.m. Carla Andrews, B.S.I.E., C.S.T.F., F.D.A.C., a John Maxwell Keynote speaker, coach, and business strategist, who will be addressing the topic of ‘Creating a Culture of Teamwork.’ Ms. Andrews will communicate the message of positive-driven leadership, organizational culture in business, and value-based life through communications. • 10:45 - 11:30 a.m. Exhibit Visits • 11:30 a.m. - 12:15 p.m. Andrew Buffenbarger, Director of Risk Management, Compliance, and Human Resources, for Kirby Medical Center. Mr. Buffenbarger will present ‘Compliance Program Essentials.’ This compliance overview will offer helpful tips for getting your compliance program off the ground and keeping it running. The discussion will help focus your efforts on the key risk areas, offer tips for minimizing your time investment in compliance program maintenance, and provide an inside look at what critical access hospitals are doing to stay in compliance. • 12:15 - 2:15 p.m. Lunch/Exhibit Visits/ Drawings • 2:15 - 3:00 p.m. Scott Richards, Associate Advisor-Security, Purdue Healthcare Advisors, will present ‘Mobile Security for Both Work and Personal Devices.’ Having the gift of being able to easily explain technology to non-technical people, Mr. Richards guides physicians, dentists, and their practice managers to select computers and handheld devices that best suit the needs of each particular practice. He works with hospitals, practices, and clinics to ensure their technology is HIPAA compliant. • 3:00 - 3:30 p.m. Video Award Presentation/Final Drawings/Wrap Up/Evaluations Additional individual and team prizes will be awarded throughout the day. There is a nominal $25 per individual charge for ICAHN members to attend the event, which will be held at the Crowne Plaza in Springfield. Vendors and those interested in sponsoring the event are encouraged to visit vendorfair.events.icahn.org. IN THIS ISSUE: Think outside the box on how to incorporate the criteria items listed below. They just have to ‘appear’ somewhere noticeable in your video. An .mp4 or .wmv file is preferred, and the deadline for submission to scartwright@ icahn.org is Friday, August 7th. Voting begins on ICAHN’s Facebook page on Monday, August 10th. The team creating the video that receives the highest number of ‘likes’ between August 10th and 3 p.m. on August 19th will receive $500. The second place prize will be $250. Criteria and Guidelines • • • • Must represent your organization, service excellence, and team engagement Must be between 1 and 3 minutes in length You may select your own music, but it is necessary to be included in the video Your video must include the following person, symbol, and word. Person: Your Hospital CEO Symbol: Your Hospital Logo Word: Team Bonus: Pat Schou, ICAHN Executive Director, and/or your Mayor/Village President You must submit a signed release form for ICAHN’s use of your video. Visit vendorfair.events.icahn.org to obtain the release and see sample videos. You can fax the release to Stephanie Cartwright, ICAHN Communications and Media Specialist, at (815) 8752990 or mail to ICAHN, Team Player Video Contest, 245 Backbone Road East, Princeton, IL 61356. Your video will be shown prior to the announcement of the winners at the close of business day on Wednesday, August 19th. • Valley West Community Hospital unveils successful Community Health Network program – Page 2 • New Chief Executive Officers named at Illinois critical access hospitals – Pages 5-6 2 ICAHN Newsletter July 2015 Valley West Hospital in Sandwich serves as a pilot site for their Community Health Network. Among its many attributes are pastor/liaison congregational volunteers, the ‘Healthy Schools’ program, ‘Know Your Numbers,’ smoking cessation classes, mom and baby classes, physician-led programs, and the Valley West Employee Garden in which employees receive free fruits and vegetables with all excess product donated to the food pantry. Valley West Hospital’s Community Health Network connects patients to health systems Valley West Hospital’s Community Wellness Department was created to address the health needs of the people it serves, and it continues to be the cornerstone of all they do, according to Preventative Health Educator Beckie Frieders, MPH, CHES, CPH, at the Sandwich critical access hospital. “Years ago, we would learn of community needs and offer one-time programming and health fairs, and through that, ‘community wellness’ was born,” said Frieders. “Because of the Affordable Care Act, we have really changed our focus, putting a great deal of resources into face-to-face interaction with our community, schools, organizations, businesses, and churches. Our most recent efforts are targeted, utilizing data gathered from our Community Health Needs Assessment (CHNA) and focusing on gaps in service that need to be met.” Transformed by policy and system change, Valley West Hospital’s Community Wellness Department implemented the ‘Healthy Schools’ Program, ‘Know Your Numbers,’ smoking cessation programs, mom and baby classes, physician-led programs, child/teen health programs, LiveFit Team Challenges with the local YMCA, 10K-a-Day Walking Challenge, the Valley West Hospital Employee Garden, and its most recent addition, the Community Health Network (CHN). The CHN is a faith and evidence-based program model that originated in Memphis in 2007 and involved 500 Tennessee churches. This model creates a partnership between the hospital and the church using volunteers in lieu of hiring paid hospital employees. It also engages pastors and the liaisons in each participating church to take an active role in their congregation’s health. Currently, six Sandwich-area churches are participating in Valley West Hospital’s CHN, in addition to three food pantries and one senior center. The program functions in three complementing areas: providing “Patients receive non-medical support from neighbors and friends they know, and it’s a ‘win-win’ from all sides. We hope to utilize the CHN system-wide next year, but for now, it’s a pilot project with Valley West Hospital.” – Heidi Carlson, CHN Coordinator Beckie Frieders (left) and Heidi Carlson tools and resources to create a healthier environment; linking members with education, community resources, and primary care to reduce the risk of chronic disease; and mobilizing trained volunteer liaisons to meet the non-medical needs of their members when ill or hospitalized. The program utilizes the Congregational Health Index, an evidence-based tool that identifies strengths and weaknesses, and creates an action plan for creating a healthier environment. “Sometimes the strengths of a program are best told in one of its successes,” said Heidi Carlson, CHN coordinator. “We had an 85-year-old woman whose husband had been placed in skilled nursing and was now alone in her home. Whenever she became short of breath walking her dog, she called emergency services to transport her to the Emergency Department at Valley West Hospital. In a 45-day stretch, she had been in the ED five times.” Once this was discovered, Carlson visited her and listened to her needs. From this visit, Carlson reached out to the liaison from the church which provided a volunteer to walk her dog and another volunteer to wash dishes, make her bed, and straighten up a bit. The liaison also arranged for volunteers to occasionally pick her up and take her to visit her husband, and Illinois Critical Access Hospital Network • www.icahn.org attend family and other social engagements. A social worker also met with her to evaluate other needs. “We found out she hadn’t discussed any of her needs with the church, and they were more than happy to help,” said Carlson. “We found a gap in non-medical service, we fixed it, and now, she is healthier, happier, and no longer needing our ED.” Carlson further noted, “The synergy of community outreach lies in the trusted relationship between the hospitals and the community. The CHN is the binding tie that connects all entities. It is nice to see that we have the support from the community as well as from within our health system,” she concluded. “Our nurses see this volunteerism as an asset to patient care just as our social workers see its merits. Patients receive non-medical support from neighbors and friends they know, and it’s a ‘win-win’ from all sides. We hope to utilize the CHN system-wide next year, but for now, it’s a pilot project with Valley West Hospital,” said Carlson. “It is essential to continue care for our patients outside the four walls of the hospital to maintain the health of the community.” For more information about the CHN at Valley West Hospital or KishHealth System’s Community Wellness programs, contact Beckie Frieders or Heidi Carlson at 815.786.3962 or visit www.kishprograms.org. ICAHN Newsletter July 2015 3 FEATURE STORY ‘Muggles, Magic, and Mayhem’ St. Joseph’s Julie LaFrance takes population health to a mystical level Julie LaFrance may be St. Joseph’s Hospital’s Director of Planning and Operations by day, but just a few short weeks ago, you would be shocked and amazed by what her itinerary includes at night. “Donning a cape and a sorting hat has been nothing new for me the past few years as I – and so many other volunteers – put on ‘Muggles, Magic, and Mayhem’ for the Girl Scouts,” said LaFrance who, in her fifth year as Camp Director saw more than 130 K-12th grade girls participate in June’s evening camp at Silver Lake Park in Highland. “This Harry Potter-themed Girl Scout camp is designed to introduce girls to the world of science, especially astronomy and chemistry in this case, and to show them that girls can do, learn, and be anything that boys can do, learn, and be. The goal is to empower them in the process while having a ton of fun.” This ‘ton of fun’ has come in all shapes and sizes throughout the years, from Tri-Wizard Tournament mazes to rousing games of Quidditch and the occasional Potter-themed SWAP craft … and it doesn’t take a dip in the pensieve to foresee that LaFrance has an imagination that could cast a spell on any child. “It just takes a little time, thought, volunteerism, and money to spark interest. For example, corn starch and water mixed with baking soda makes for a perfectly safe, yet highly effective exploding potion, and butter beer – Harry, Hermione, and Ron’s favorite drink from the Harry Potter series – is merely cream soda and butterscotch syrup,” said LaFrance. “Add some liquid nitrogen in a Styrofoam cup to some marshmallows or sprinkle some edible glitter on popcorn, and you have all the makings for a mystical evening under the stars.” of their own time to make this such a success. I’ve been particularly thrilled, however, for the work Thole Fabrication and Welding here in Highland did to make us a set of Quidditch rings and to the Mt. Vernon Lions Club which brings their train each year so we have transportation to the Great Hall.” LaFrance became involved in what initially was going to be a two-hour craft day for some younger kids after attending just one Girl Scout meeting and raising her hand as a volunteer. And the rest, as they say, is history. “It took on a life of its own and became so wildly popular that the Boy Scouts were practically drooling to get involved,” LaFrance laughed. “So we made a bit of a concession. Still no older boys, but we decided the siblings of Girl Scouts under the age of five could participate as house elves for Moms who volunteer for the week, complete with a sewn sock on the back of their shirts, reminiscent of Dobby. “We tried very hard to be inventive and bring in new events each year, and I have to admit with all the books and movies already out and the series being finished, this may be our last year,” she concluded. “Regardless, it’s been a wonderful ride, and if I decide to close the chapter, it’s been worth every minute seeing the girls gain confidence, becoming empowered in their own skills and thoughts, and having so much fun making new friends.” Throw in a horcrux scavenger hunt; herbology classes, including the study of trees and plants indigenous to the Highland area; some magical creatures including words of wisdom from Tie Dye the Iguana Guy or World Bird Sanctuary; wizard’s chess to challenge the mind; a spirited game of Kiss the Dementors’ freeze tag; and you’ve already got a learning experience worthy of the hallowed Highland Hogwarts Great Hall. “Physical fitness, education, crafts, and socializing are all added benefits of the week,” said LaFrance, who accredits her dedicated volunteer base including other Girl Scout moms from St. Joseph’s who work in Nursing and Coding, St. Joseph’s Hospital who provides meeting space to plan the event, and other businesses in the community for their work in bringing population health to this age group. “It’s a huge community effort from start to finish, and I can’t say enough about the team of moms in our service unit who commit hours Illinois Critical Access Hospital Network • www.icahn.org Julie LaFrance (right) with Southern Illinois Council of Girl Scouts CEO Villie Appoo This past year’s camping session for Service Unit 110 concluded June 6th and over the past five years has involved girls from Highland, Edwardsville, Columbia, Godfrey, Alton, Effingham, Medora, Mt. Olive, Trenton, DeSoto, and Benton. 4 ICAHN Newsletter July 2015 Mercy Harvard’s Nurse Practice Council upholds Magnet directives Nurses band together to organize Harvard Health and Safety Fair Mercy Harvard Hospital is a Magnet Hospital. The designation of Magnet includes, but is not limited to, shared decision-making plus the formation of organized councils comprised of direct care nurses providing the ability to guide professional practice. Mercy Harvard’s Nurse Practice Council is a particularly active council which includes an equally active Harvard community task force. “As a critical access hospital, we are required to have an advisory board that identifies community health needs and we share them with the critical access hospital outcomes,” said Theresa Hollinger, Director of Nursing and Patient Care Services for Mercy Harvard Hospital of the Mercy Rockford Health System. “The Advisory Committee included the mayor, members of the school board, the school nurse, and several other community members. During the annual report to the Advisory Board, they relayed community concerns.” As Harvard has a higher population of homeless individuals and families without access to care, Ms. Hollinger presented this information to the Nurse Practice Council’s community task force. In response, the nurses banded together to create and organize the Harvard Community Health and Safety Fair. “We had a vast array of involvement from about 30 community businesses and non-profit organizations including the hospital, of course, but also partners like the McHenry County Health Department, the Rock Valley blood bank, our local police, fire, and EMS providers, New Balance, and so many more,” said Hollinger about the event held May 30th. “Our phy- sicians’ offered low-cost sports and school physicals expressly targeted for low income families, plus the hospital offered information on smoking cessation, fall risk assessments, blood pressure and blood glucose screenings, proper handwashing, a ‘buildyour-own’ first aid kit, glitter germ station, bicycle safety education, face-painting, and kids’ games. We plan on doing it again next year as we were really happy with the results.” Following this successful venture, Harvard’s nurses participated in the Harvard Community Milk Days Festival parade, representing all departments and also their ‘Magnet Nurse’ status and what that means for the community they serve. “Magnet is about the professional engagement of nursing. Nurses no longer come to work and just punch in and punch out. Nursing is so much more than that,” said Hollinger. “Our nurses support the Magnet theory of nurse engagement, governing our own, and learning how to best care for our patients, our community, and ourselves. “Showing that sign of solidarity was evident in the parade and in the time and effort each and every one put into making the Harvard Community Health and Safety Fair a success,” she added. More information on the Magnet Nurse designation will be provided in the next newsletter. Appellate Court reinforces broad protection for hospital credentialing and privileging decisions Submitted by Greg Rastatter [email protected] In a recent decision (Larsen v. Provena Hospitals), the Illinois Appellate Court held that for a physician whose medical staff membership was not renewed to survive dismissal in a subsequent action against the hospital, he or she must allege and prove the hospital actually or deliberately intended to physically harm the physician. This decision reinforced a prior ruling from 2005 (Lo v. Provena Covenant Med. Ctr.) with respect to the protection afforded to hospitals under § 10.2 of the Illinois Hospital Licensing Act, 210 ILCS 85/10.2.) While this interpretation of the statute is perhaps overly literal, the case highlights the types of claims brought by aggrieved physicians and the analysis undertaken by courts in addressing those claims. Despite the broad protection afforded by the statute, providers should continue to ensure compliance with their internal bylaws, policies, rules, and regulations and to also ensure that credentialing/privileging decisions are properly documented. The Hospital Licensing Act provides immunity to hospitals and others with respect to peer review decisions. Because the candid and conscientious evaluation of clinical practices is essential to the provision of adequate hospital care, it is the policy of this state to encourage peer review by healthcare providers. Therefore, no hospital and no individual who is a member, agent, or employee of a hospital, hospital medical staff, hospital administrative staff, or hospital governing board shall be liable for civil damages as a result of the acts, omissions, decisions, or any other conduct, except those: • involving willful or wanton misconduct of a medical utilization committee, medical review committee, patient care audit committee, medical care evaluation committee, quality review committee, credential committee, peer review committee, or any other committee or individual whose purpose, directly or indirectly, is internal quality control or medical study to reduce morbidity or mortality, or for improving patient care within a hospital, or the improving or benefiting of patient care and treatment, whether within a hospital or not, or for the purpose of professional discipline, including institution of a summary suspension in accordance with Section 10.4 of this Act [21 ILCS 85/10.4] and the medical staff bylaws. Nothing in this Section shall relieve any individual or hospital from liability arising from treatment of a patient. In May 2011, CORPORATE SPONSOR the defendant, education provided by: Provena Hospitals (Provena) declined to renew the medical staff membership and clinical privileges of the plaintiff, L. Royce Larsen, M.D., which Provena and its predecessors had renewed essentially biennially for the previous 31 years. Dr. Larsen filed a four-count complaint against the hospital, alleging a cause of action for retaliation under the Whistleblower Act and seeking damages as a result of Provena’s “willful and wanton misconduct” in harming his medical practice and professional reputation. Provena moved to dismiss the complaint, arguing Dr. Larsen failed to sufficiently plead willful and wanton misconduct, and that the Whistleblower Act did not apply absent an allegation that Provena received state funding. Dr. Larsen argued that because he alleged harm to his medical practice and professional reputation as a result of Provena’s denial, which occurred without a hearing and in violation of the contractual medical staff bylaws, he had sufficiently pleaded willful Continued on Page 6 Illinois Critical Access Hospital Network • www.icahn.org ICAHN Newsletter July 2015 5 New Chief Executive Officers named at Illinois CAHs Several new Chief Executive Officers were named to leadership roles at their respective hospitals within the last few months. They include Kim Bourne at Taylorville Memorial Hospital; Alisa Coleman at Ferrell Hospital; Jennifer Junis at OSF Saint Paul Medical Center; John Kessler at Salem Township Hospital; Sue Odle at St. Joseph Memorial Hospital; Greg Sims at Hamilton Memorial Hospital District; and Bob Stolba at Mason District Hospital. Kim Bourne was named President/CEO of Taylorville Memorial Hospital in January. Kim began her career with Memorial Medical Center in 1989 as Associate Director of Clinical Nutrition and was named Senior Associate Director in 1993. The following year, she was chosen as the director of the hospital’s food and nutrition services department, a position she held for 19 years until being named System Director of Patient Safety. In 2011, she received the Woody Hester Legacy of Leadership Award, which recognizes Memorial Health System leaders who guide others. She is a certified Lean Six Sigma Black Belt and a member of the American College of Healthcare Executives. “Having grown up in Christian County, I feel a real connection to this community and consider it a privilege to serve them,” said Ms. Bourne, whose daughter, Avery, was recently named State Representative for the 95th District. “We both truly care about the health of the people we serve, and I’m particularly excited about working in her district. I feel I’ve hit the ground running these past few months as we’ve closed the skilled nursing unit to better utilize our swing bed capabilities, and we are now embarking on a facility renovation and upgrade to modernize our inpatient capabilities. We hope to present our progress on this plan to the board by the end of the year.” Alisa Coleman was named CEO at Ferrell Hospital, Eldorado, in June. Holding multiple positions at the Ohio County Hospital Corporation in Hartford, KY, over an 11-year period, she then accepted the position of CEO at Trigg County Hospital, Inc., in Cadiz, KY. She served in this capacity for a further 10 years before accepting the CEO position at Ferrell Hospital. “I am from a small town in rural Kentucky and have always worked in a small town. I think having that background makes for an easy transition to Ferrell. I understand rural healthcare and the challenges we face in providing access to care to the communities we serve,” said Ms. Coleman. “I think you have to accept the fact that providing care in a small hospital does not equate to sub-par care. Great care can and is being provided in small rural facilities all across Illinois. Our goal here at Ferrell is simple: we aspire to be a great critical access hospital because good is no longer enough. I have embraced Quint Studer’s principles so that our objectives will align with the five pillars of excellence: quality, finance, people, quality, and growth.” Coleman is also excited about her hospital’s partnership with Deaconess Health System, noting that Deaconness provides the clinical integration and attention to quality Ferrell can bring to the communities served in and around Eldorado and Saline County. Jennifer Junis, RN, MSN, was named President of OSF Saint Paul Medical Center, Mendota, in April. She served as Chief Nurse Officer at Kewanee Hospital/OSF Saint Luke Medical Center, Kewanee, from June 2007 to March 31, 2015. In her almost eight years at Kewanee Hospital, Ms. Junis had the opportunity to be part of the administrative team that saw the building of a new hospital and its ensuing culture change, plus its integration of the OSF HealthCare System. “I was excited for Mendota Community Hospital to join the OSF family. Since I had been a part of helping integrate Kewanee hospital into OSF over the last year, I thought my experience could help in leading the transition of Mendota Community Hospital into the OSF system,” said Ms. Junis. “Mendota is a great community, the hospital is beautiful, and they have a great team of providers and staff. OSF Saint Paul’s goals are to provide an excellent patient experience with quality clinical outcomes from a highly engaged team of providers and staff. We want to grow the population of patients we care for and achieve affordability and sustainability. With that in mind, the biggest changes of the past include the integration to the OSF HealthCare System and the new hospital being built and occupied, while the most immediate actions for me are building a framework for communication and leadership development of the managers. As with any new position, there will be challenges, but I consider myself blessed for having this opportunity to serve the community of Mendota and the Sisters of OSF.” John Kessler was named President/CEO at Salem Township Hospital in June. Having served 15 years in management positions, he first worked at Mercy Hospital, Washington, MO, and was then named Chief Operating Officer of Lincoln County Medical Center, now Mercy Hospital, of which he converted a 61-bed hospital into a critical access hospital. From there, he went to Memorial Hospital in Belleville, IL, serving as VP of General Services, and then as VP of Operations. Following a brief stint with Express Illinois Critical Access Hospital Network • www.icahn.org Scripts, St. Louis, MO, he accepted the CEO position at Salem Township Hospital. “My early focus here at Salem will be on physician recruitment, which was identified as a huge need. I also sense that ICD-10 implementation will hit before we know it, and I want to make sure we’re ready. Additionally, I have an interest in IT and will be very involved in MU Attestation to Stage 2 for EMR,” said Kessler. “In this job, I’m particularly encouraged that Salem is in a committed community as that’s the only way any critical access hospital survives. I have been told the community and the hospital are excited to see what I can do for them, especially since the Board of Directors and I have a shared vision where I can operate as a leader and not just a caretaker. It’s a nice challenge to have and I’m looking forward to it.” Sue Odle, RN, MSN, was named Administrator at St. Joseph Memorial Hospital, Murphysboro, on May 8. She has worked in rural hospitals for more than 30 years as an RN across most areas of the hospital. Her first experience working in a CAH began at Red Bud Regional Hospital in 2005, where she initially served as Director of Quality Management and Regulatory Compliance. Additional departments, such as lab, imaging, and rehab therapy services began reporting to her, and she played a large role in the creation of a swing bed program at the hospital. Later named Chief Nurse Officer, her focus was on stabilizing nursing and having the hospital become TJC accredited. In 2010, she was named Quality Manager at St. Joseph Memorial Hospital and helped initiate both the swing bed and hospitalist programs. After completing her master’s degree, she was named Administrator. “Interestingly, since the day of my interview in 2010, I felt like this hospital was ‘home.’ It has all of the small hospital benefits such as dedicated staff and physicians, loyal patients, and the fortune to be growing outpatient services. SJMH is part of a small hospital system that is growing service lines in areas of cardiovascular, oncology, and neurology. “Our sister hospital’s growth has brought some shifting of outpatient surgery cases, allowing us to expand the procedure area this year. We also opened up a wound care center and Infusion Center, and we utilize LEAN in our daily work to address problem areas,” said Ms. Odle. “A few goals for the hospital would be to utilize our surgical area more, become TJC accredited, and expand/remodel our ED.” Continued on Page 6 6 ICAHN Newsletter NEW CEOS CONTINUED FROM PAGE 5 Greg Sims, MBA, was named CEO at Hamilton Memorial Hospital District, McLeansboro, in February. His past hospital experience includes serving as Director of Plant Operations and Business Development at Marion Memorial Hospital; as Assistant CEO and then CEO at Crossroads Community Hospital; and as VP of the Medical Group and Executive Director of the PHO for St. Mary’s Good Samaritan, Inc. “My healthcare experience as well as my previous management experience has given me insights into working with people and developing teamwork to provide the best possible care to our patients,” said Mr. Sims. “Our goals are to promote the hospital and CREDENTIALING CONTINUED FROM PAGE 4 and wanton misconduct, and that the hospital’s receipt of Medicaid reimbursement satisfied the state funding requirement under the Whistleblower Act. The trial court partially granted Provena’s motion, holding that harm to a physician’s medical practice and professional reputation was “not the type of harm required to state a claim for willful and wanton misconduct” under the Licensing Act. The court, however, upheld the retaliation claim, finding that: (1) the immunity provided by § 10.2 of the Licensing Act did not preclude that claim; and (2) the Whistleblower Act applied because Provena received state funding in the form of Medicaid payments. The appellate court affirmed the dismissal but reversed the trial court’s determination on the Medicaid issue. In Lo, the plaintiff physician brought similar claims, arguing the medical center involuntarily restricted his clinical privileges without a hearing, thereby violating the contractual agreement between the parties as provided by the medical staff bylaws. The trial court dismissed the complaint, which was affirmed on appeal, because the plaintiff had “alleged no facts, and... offered no evidence, from which [the court] could reasonably infer that defendant ‘actually or deliberately intended to harm’ him.” The physician’s ‘own safety’ was never at issue in this case. Accordingly, the Licensing Act barred recovery for breach of contract. Relying on Lo, the Larsen court reasoned that, due to July 2015 the services we offer, to bring specialists into a rural area so patients can get treatment close to home, and to grow the access to care beyond just McLeansboro and into other service areas to give patients more options. sition at Jackson County Hospital in Maquoketa, IA. From there he served as CFO at Community Memorial in Monmouth, then the CFO position at Galesburg Cottage Hospital, and in 2001, was named the CFO at Mason District Hospital. He was officially named Mason District Hospital’s CEO on June 24. “Working with the excellent staff, physician, mid-levels, and Board of Directors here at this hospital and clinics makes this job rewarding. My goal now is to remain forward-thinking and make sure we are situated for the changes in healthcare expected over the next five to 10 years.” “Forty years in the industry has led itself to helping critical access hospitals survive and expand. My main emphasis is to enhance communication between management and the employees and also between management and the physician staff,” said Mr. Stolba. Bob Stolba began his career in public accounting in 1975, working for University General Hospital, Seminole, FL. After moving to Iowa in 1977, he was first named CFO and CEO at Dewitt Community Hospital, and later took the CFO po- “Goals include additional physician recruiting, even though we’ve already recruited one physician that’s coming in August and two additional mid-level practitioners. We’re also looking into getting a hospitalist program and expanding some additional rural clinics. The most dire need we have now if getting a CFO as I am doing both jobs at the moment. I look forward to the challenge, however.” reporting requirements, a credentialing committee’s decision not to renew a physician’s privileges always and necessarily involves reputational harm to that physician. Dr. Larsen’s interpretation that this type of harm is actionable would destroy the Licensing Act’s stated goal of encouraging “’candid and conscientious evaluation of clinical practices’ to improve patient care by encouraging ‘peer review by health care providers.’” In other words, “if merely denying a physician hospital privileges could result in civil liability for the medical facility or members of a credentialing committee, candid reviews would likely cease.” Thus, “absent allegations of intentional physical harm or a showing that the committee at issue consciously disregarded the aggrieved physician’s safety, the immunity afforded by that section remains intact.” The court recognized physical harm was unlikely to ever result from a credentialing decision, but stated it was merely interpreting the plain language of the statute. The legislature’s silence implies that—at a minimum—it is not displeased with the conclusion in Lo that an allegation of reputational harm does not “fit within the specialized definition of ‘[willful] and wanton misconduct’ in section 10.2 [of the Hospital Act].” [Citation omitted.] Given that the medical profession is well-represented and influential within the legislative halls of the General Assembly, we would expect that if our interpretation in Lo of section 10.2 of the Hospital Act were erroneous, as Larsen contends, legislative action to correct that misinterpretation would have been forthcoming. While this inCORPORATE SPONSOR terpretation of the statute may education provided by: be curtailed or corrected by future cases and/or legislative action, the broad protection of the Licensing Act is likely to remain intact. A more balanced interpretation of § 10.2 would protect credentialing decisions that have some underlying rational basis while allowing claims where the decision was motivated solely by the intent to damage the physician. Thus, as with many aspects in the healthcare field, providers should seek to ensure proper procedures are undertaken with respect to credentialing/privileging decisions, and that the underlying rationale for such decisions is properly documented. Where a provider complies with its own bylaws, policies, rules and regulations, and where its records reflect a rational basis to support a credentialing/privileging decision, the provider is on solid footing. Heyl Royster’s Healthcare Practice Group regularly counsels hospitals on Medical Staff Credentialing Privileging and Medical Studies Act issues. Please feel free to contact Roger Clayton (309-6760400, [email protected]) or Greg Rastatter (309-676-0400, [email protected]) for more information. 2015 Preferred Partners Illinois Critical Access Hospital Network • www.icahn.org