RedSky Brochure Final

Unique licensing, free upgrades and dedicated support
.
Because of our unique per file
licensing model, there are no
upfront costs for software and
hardware. We only charge:
1. a simple and low impact
transaction fee for each of
your invoiced files in RedSky.
This fee includes your use of
RedSky, maintenance and
on-going support. We also
provide you with regular free
product updates to ensure the
latest features are always
available to your business.
2. an implementation charge
(one-time only) to cover setup
and customization efforts,
ensuring a smooth, timely and
value-adding transition from
your current operating
system.
Collaborating with each of our
clients helps us improve our
platform and helps you to get
the best value from our
system. As a RedSky client,
you will be assigned a
dedicated business analyst
to support your ongoing
"RedSky doesn't tell us how to run our business.
They listen to what we need and then implement
those capabilities."
Corby Lawrence
Sr. Vice President Mobility Services
Secor Group
“The two main reasons we started working with RedSky:
1. RedSky lets us connect to our member companies,
and share a file, without any double entry. This saves
money and allows us to share our network resources,
such as move management capacity, in a smart way.
2. the RedSky platform allows our members to connect
with each other. The more companies come on board,
the more companies will benefit from that.”
Paul Bernardt
Managing Director
Harmony Relocation Network
needs like setting up tailored
business rules, reports,
customizations and alerts.
Every party working with
RedSky, can access our
online help system and user
guides directly.
Our professional support
staff, located in India and the
US are available to resolve
your questions and issues.
The European support center
will open soon.
RedSky: The Mobility Solution for moving & dsp companies
Points of interest
• Connected systems for a
connected world
Data security
Keeping your data safe
Revolutionizing
Relocation Management
All stakeholders rightfully
expect that personal
information is handled
adequately and safely. We
designed RedSky with that in
mind and it has been
awarded the respected
TRUSTe certification. You
may be assured that personal and other private data is
never disclosed unless required for the relocation process itself.
• In time zone 24/7 access
for all
• Connecting ‘virtual’
relocation teams
• Tailored information
portals
• Integration with other
systems
• Unique licensing, free
upgrades and dedicated
support
• Data security
“My staff has said that the introduction of RedSky has
made their jobs easier and they are now more efficient.”
Robert Voerman
CEO
Voerman International
• Improve your efficiency
and profitability
Connected systems for a connected world
What makes companies
like FedEx, eBay or
Amazon so successful in
providing a seamless user
experience around the
globe? It’s their connected
IT infrastructure. When
shopping online, gaining
access to your online
account or tracking your
shipments around the
world, you have come to
expect that the company
you’re dealing with knows
what you’ve ordered, where
you’ve had it sent and what
your profile details are. On
top of that you are counting
on online service providers
and their tools to respect
your privacy.
Isn’t it odd that in an
industry that deals with
international shipments and
relocation of people, such
systems have never been
available?
RedSky Mobility Solutions
has now revolutionized
relocation management.
RedSky connects all parties
involved in a relocation into
a single system
Our online platform RedSky
streamlines the entire
relocation management
In timezone 24/7 access for all
RedSky Mobility Solutions
1146 19th St NW, Suit 200
Washington DC
20036 United States
Phone: +1 202 454 5719
E-mail: [email protected]
Improve your efficiency and profitability
Get connected to our
worldwide network of
competent service
providers with uniform
standards of
performance. Improve the
efficiency and profitability
of your business with
RedSky.
Visit
www.redskymobility.com
or contact us to schedule
a demo.
RedSky brings together all
parties involved in a
relocation to ensure
everyone has real time,
24/7, in timezone access to
relevant process
information. This ensures
the highest standards in
communication, reduction
of administration and
prevents duplication of data
input. The system can be
accessed online through
any browser-enabled
device, including smart
phones and tablets.
process from initial contact
through to invoicing and
quality control. More than
just a software tool to
support operational
activities, RedSky connects
all parties involved in a
relocation into a single
system providing seamless
and controlled access to
real-time information vital to
the successful delivery of
goods and services to
customers, worldwide.
RedSky stands out by
connecting a worldwide
network of competent
service providers with
uniform standards of
performance.
Revolutionizing Relocation Management
.
Connecting ‘virtual’ relocation teams
RedSky enables you and your
service partners to connect
and share data in
synchronized relocation files
containing both shared and
private elements. Shared data
elements are kept in sync so
that double entry is
eliminated, while private
elements are not available
outside your organization.
We provide your non-RedSky
service partners involved in a
relocation with an easy to use
portal into RedSky. This
enables them to read, add
and/or edit only the
information that is relevant to
their role in the relocation
process. This guarantees a
seamless flow of information
and communication and
keeps your confidential
business and personal
information secure.
agents. All of the data within
RedSky can be used to
dynamically generate any
business form including bills
of lading, manifests, letters of
instructions, quotes, order
documents, operational work
tickets, etc.
Seamless flow of information
and communication
Tailored information portals
“Facilitating
consistency of
service whilst
creating
efficiencies for
its users.”
RedSky facilitates
consistency of service whilst
creating efficiencies for its
users as well as for (private)
customers and corporate
accounts. All stakeholders
can log on to their own
dedicated portal, tailored to
their needs.
Relocation Companies
RedSky provides you with
information management
tools for every aspect of the
relocation service industry
from intake and survey to
delivery and billing.
Coordination
RedSky provides easy
navigation through the
complex relocation
management process. Each
module documents all of the
vital information required for a
Log on to your own dedicated portal, tailored to your needs
relocation starting from initial
inquiry to survey scheduling,
pricing, quote production,
operational scheduling,
forwarding, invoicing and final
delivery. Multiple work orders
are easily managed by
automating the workflow with
alert features based on
company-defined business
rules. While the basic rules
closely follow FIDI FAIM
requirements, RedSky offers
complete flexibility and allows
you to monitor every step of
the move, improving
efficiency and reducing delays
and disruptions. We support
all types of relocation
services: household/
commercial goods, office
moves, local/international,
storage, DSP services,
immigration services and Van
Line operations.
Activity Management
Each activity in your supply
chain must comply to
consistent global standards.
That is achieved by
embedding workflow practices
into the RedSky operating
system. We have
implemented over 70 industry
standard business rules.
These rules reach out to all
stakeholders connected to a
specific relocation, ensuring
on time, high quality service
for your (private) customers
and corporate accounts.
Operations
We provide a comprehensive
operations planning module
where resources such as
crews, materials, vehicles and
equipment may be allocated.
Custom modules allow the
automated calculation of crew
payrolls based on hourly or
incentive-based systems. The
warehouse management
module offers storage location
tracking, integrated to Voxme
Software’s handheld bar code
systems. This module also
includes an automated
periodic storage billing.
Custom modules are available
for customs bonded storage
tracking.
Document Management
Save time with RedSky’s
document and forms
management capability. Key
documents associated with
each relocation can be stored
online for instant access.
There is no need anymore to
store documents in paper
files and then manually copy
and mail them whenever they
are needed. With a simple
click of a button, documents of
any file type (e.g. Adobe,
Word, Excel, photos, e-mail
messages, etc.) can be
shared with partners,
customers, accounts and
Quality Management
Our quality module helps you
manage and track any claims
and complaints. It provides
insight into the frequent
causes, and helps track
quality improvement
initiatives. We also provide
two-way integration with
dedicated customer survey
tools, allowing you to send
tailored post move quality
surveys to provide you with
feedback on your quality
performance.
Accounting
RedSky includes a full
featured accounting module
that contains pricing, job
costing, accounts payable
and invoicing capabilities. For
those that prefer to use their
current system, RedSky is
fully integrated with most
accounting systems including
Great Plains, Sage, Solomon,
and Navision. In addition,
RedSky’s integration with
UniGroup’s system provides
detailed accounting and
settlement information for US
Van Line shipments for
United and Mayflower. All of
this means faster billing with
fewer errors.
Management Reporting
With RedSky’s management
dashboard, you can get a
quick summary of the
important revenue,
cost/expense, operations and
quality information you need
to run your business. When
more detailed information is
needed, RedSky provides
over 30 standard
management, accounting and
operations reports, including
a ‘Reciprocity Report’ that
details the business
exchanged between agents.
You can also export data
directly into Excel to create
an unlimited number of
customized reports.
Centralized Agent Database
RedSky maintains a
centralized database of agent
details. You can easily assign
any known agent to any file
without the need for any
additional administration.
Integration
In the complex world of move management, integrated
systems and applications save time and reduce errors.
RedSky is integrated with a variety of systems and
applications allowing vital move information to be shared in
real time. RedSky interfaces with any accounting package,
is integrated with the Voxme Estimator and UniGroup's
QUOTES TO-GO, and includes a seamless integration with
all UniGroup functionality including UniGroup Relocation
systems. When you work with other RedSky User
Companies, additional efficiencies are realized as shipment
files are automatically synchronized.
Information management tools for every aspect of the relocation
services industry from intake and survey to delivery and billing
(Private) Customers Portal
Corporate Accounts Portal
Relocating is a challenging process and (private) customers
are often daunted by everything they need to keep track of.
Together with RedSky, you can make this process a lot less
stressful by offering the following benefits:
RedSky provides your corporate accounts with immediate,
custom designed online access to global reporting and
management information as well as real-time visibility of
activities and the ability to initiate and manage services
online. Benefits for your corporate accounts:
•
•
•
24/7 access via mobile, tablet or PC
•
Relevant removal and relocation policy documents and
information
•
Online file cabinet to contain all relevant documents;
easy uploading of required files such as passport copy,
rental contract, etc.
•
•
Real-time shipment and destination services tracking
Single point of contact information for your office, assigned agents, and everyone else involved
Self-service insurance application
Country information for international relocations
•
•
24/7 access via mobile, tablet or PC
•
One-time-only input of organizational and employee
information
•
•
•
•
Track status and actual costs vs. budgets
Online removal and/or relocation initiations and
approvals
Workflow to manage exceptions
Customizable online reporting
Tailored information access levels