h2h December 2009
Transcription
h2h December 2009
The global economic tide begins to turn 02 America’s inland waterways 04 ICHCA International 05 25 years service 08 USA – Medicare requirement 09 h2h House to House December 2009 02 House to House December 2009 As the global economic tide begins to turn... ...I am pleased to note that TT, now in its 41st year, continues to be the leading provider of insurance cover, claims handling and risk management services to the transport and logistics industry. During that time the Club has grown on average by 10% year on year and has worked hard to be innovative in meeting the changing needs of the industry it serves. From its origins at the birth of containerisation in 1968 the Club has evolved to provide cover for ports and terminals, road going chassis, cargo handling facilities, NVOC’s and the ever dynamic logistics industry. Despite this growth and diversity the Club always looks to international TEU (twenty-foot equivalent unit) statistics as the core barometer for measuring and estimating business development in forthcoming years. So, as we move through the current recession, what do these statistics tell us about international trade through to 2012 and how are we planning to deal with what might lie ahead. According to the October issue of Containerisation International, underlying containerisable trade has fallen globally between 2008 and 2009 in most trade lanes and the shipping lines have reacted to this by reducing TEU capacity accordingly. Whilst this might not look like a positive picture at first glance, TEU activity serving developing countries has actually increased, albeit by only a few percentage points and the shipping lines have responded by increasing capacity on these lane segments. Based upon current observed trends most trade lanes seem to be indicating a picture of relative stability through 2010 before beginning a gradual increase through 2011 and attaining a situation of parity with 2008 volumes in 2012. The Club is therefore, positioning itself to support its Membership as global economic trade patterns develop. To date, TT’s 2009 financial performance is strong when measured by operating performance and solvency. This is, in part, due to a lower volume of claims in 2009 as the global trade environment has slowed, but is also due to a tight control on operating expenses (which remain an area of management focus). Going forward into 2010, with offices in Europe, America and the Asia Pacific region providing global claims servicing capability, the Club’s objectives include enhancing the risk management advice given to Members and driving business growth in the Club’s core sectors, in particular from the transport operator and logistics sector. I am glad to report that since the creation of the role of Director of Logistics Insurance in August 2008 and because of an increased focus on sales in general (in all categories of business), we are seeing an increase in new business acquisition rates particularly in the transport operator and logistics sector, which is further improving the Club’s balance of business. The environment remains competitive, but 2009 has been characterised by certain competitors having withdrawn from the market and this factor, in itself, has created some very interesting new business opportunities which we have been quick to capitalise upon. A thank you must go to all those who provided feedback on the Club’s products and services during the last year. A number of key action points came out of our (annual) customer satisfaction survey in May/June (reported in the last issue of h2h), which we will be addressing. In particular, following comments about our processes for reviewing new business opportunities we have instigated a new system aimed at improving our turn-around times to the broking community. Sim- ilarly, we have begun a review of the structure of our insurance wordings that is intended to make them easier to use for both Members and brokers. Finally, you have told us that we need to increase the flow of information and on the back of improved technology we are looking to enhance the information we make available through the Club’s website. In tandem with this we intend to expand the use of media like this magazine, our electronic newsletter, TT Talk and other Club information/publications, specifically relating to risk management, by broadening the current distribution channel to encompass a much wider audience base thus increasing Club profile. You will find five articles in this publication on pages 3, 5, 9 and 10 that highlight initiatives in the field of risk management all aimed at improving operational safety and training in general. I would encourage you to read these articles and to comment back to us via the marketing in box at [email protected] We are in the process of strengthening our resources devoted to risk management and loss prevention. We have employed a second analyst whose role is to provide in-depth analysis of the Club’s overall exposure and claim statistics to identify claims trends such that the Club’s resources in the field are better able to assist Members with their risk management initiatives. A great deal of claims analysis work has already been undertaken within the port operations environment and you may have seen the results of some of this work in various media since early 2008. To date this work has highlighted several specific operational areas where we have been able to offer sound risk management advice to Members. We now intend to expand this analysis to other sectors such as logistics, so that a standard benchmarking approach can be applied and used by Members to rank operational efficiency. In conclusion, I sincerely hope that you find the content of this magazine both useful and entertaining. We have deliberately chosen to publish h2h electronically from now on; back copies of h2h can be easily accessed in the publications section of the Club website ttclub.com As usual TT will not be producing a corporate Christmas card for this years’ festive season. Funds that would have been allocated to this will be donated to UNICEF and so I would like to use this opportunity to wish you all a hearty Seasons Greetings and a happy and prosperous 2010. Charles Fenton, CEO 03 House to House December 2009 IMDG Code e-learning supports 2010 mandatory training for shore-side staff dealing with dangerous goods The Club has repeatedly highlighted the fact that, from 1 January 2010, training is mandatory for shore-side staff involved in dangerous goods that will be transported by sea. This represents a significant legal change (of which the Club was a proponent) and reflects a continuing concern from the maritime community regarding the risks arising from ignorance or non-compliance. While it is recognised that different approaches to achieving compliance have already been adopted by national competent authorities around the globe, the TT Club has recommended that the industry should itself build a level of confidence in the competence of counter-parties. This involves informing customers of the requirement for training, and seeking evidence that all relevant employees have been trained. The ‘rub’ is that this IMDG Code revision affects all those involved in classifying, consigning, packaging, marking, declaring, documenting, container packing, handling and accepting DG. This is a mind-boggling training exercise considering that most employees will have little appreciation of maritime carriage. Due to the scale of this task, the Club has promoted the use of the IMDG Code e-learning course as an efficient and cost effective solution.`The Club has been working with Exis Technologies to enhance the product further as a means of complementing other training that may already be in place. The course has been developed by a dedicated team of specialists with the support of industry and IMO, and has been certified against the DNV (Det Norske Veritas) Standard for Certification of Learning Programmes. It is tailored to the IMDG Code requirements for both general awareness and function specific training. The course comprises modules dealing with topics such as classification or consignment, with elements corresponding to lessons. There are self assessment tests at the end of each element to ensure that a good understanding of the course content is being gained as the student progresses, building towards a Course Completion Certificate score. The past few months have seen rapid take-up of the course, mainly amongst shipping lines, who are most familiar with the IMDG Code requirements. In lobbying for this legal change, the Club recognised that the greatest challenge would always be away from the maritime interface and particularly reaching the shipper community. Raising the competence levels of shore-side staff in dangerous goods handling is an urgent regulatory and safety requirement. The Exis Technologies course can be accessed in the following ways: I For ‘standalone’ computers, including laptops, IMDG Code e-learning for Windows can be downloaded from the course website I For larger organisations, IMDG Code e-learning for Intranet can be loaded onto the corporate intranet. This version can be customised to include the operator’s dangerous goods procedures and practice I From January 2010, IMDG Code e-learning on the Web will allow the course to be accessed at any time and from any location via the IMDG Support website. This option is ideal for individual users, smaller companies or large companies who do not want to host the course themselves. IMDG Code e-learning on the Web will also include the administrator function for larger companies wishing to set up and monitor multiple students AMSA accreditation As a recent development, the Australian Maritime Safety Authority (AMSA) has listed on its website training courses for shore side staff that meet its quality criteria. AMSA has stated that personnel performing four function-specific roles require AMSA accredited training, those who: I pack dangerous goods in packages load cargo transport units I mark, label or placard dangerous goods; and I prepare and sign transport documents for dangerous goods I All of the above functions are covered fully by the IMDG Code e-learning training course. Full details and a course demo are available at www.imdge-learning.com As a further incentive, the Club, in collaboration with Exis and ICHCA International, have agreed that purchasing the appropriate course via ICHCA International (www.ichca.com) results in a discount on the normal pricing. 04 House to House December 2009 America’s inland waterways – channelling freight The TT Club is traditionally known as an insurer of large container ports and terminals; but as part of its drive to attract clients from other areas in the transport sector, TT Club’s New Jersey office launched an initiative to sell the Club’s services to terminal operators on the vast inland waterways system in North America. The diagram below illustrates the vast carrying capacity of river systems. There are around 25,000 miles of inland waterways in North America, of which about 12,000 are commercially active. The inland waterways system is mainly located on the eastern side of North America: the Mississippi River and its tributaries and the Gulf Intracoastal Waterway (GIWW) connect Gulf Coast ports, such as Mobile, New Orleans, Baton Rouge, Houston, and Corpus Christi, with major inland ports, including Memphis, St. Louis, Chicago, Minneapolis, Cincinnati and Pittsburgh. The Mississippi River from Baton Rouge to the Gulf of Mexico allows ocean shipping to connect with the barge traffic, making this segment vital to both the domestic and foreign trade of the United States. Barge Shipments The terminal operators on this huge system handle around 630 million tons of cargo annually – or about 17 percent of all America’s intercity freight by volume, most of which is shipped by barge. This is seen as an efficient and environmentally friendly way of moving large quantities of bulk and break-bulk cargo over considerable distances. Commodities handled in this way include coal, petroleum, grain and other agricultural prod- ucts; aggregates, such as stone, sand and gravel used in construction; chemicals, including fertilizers; metal and mineral ores and products, such as steel; and many other manufactured products. TT Club identified this market as highly significant, not only in terms of its size and potential for growth; but also because of the nature of the operators – very often smaller, independent concerns that would appreciate the hands-on approach to insurance that the Club offers. Initial Contacts Five years ago, TT Club contacted the operators’ representative body, the Inland Rivers, Ports and Terminals Association (IRPT) to introduce its services to IRPT members. TT Club’s Leo Kirchner recalls how initial contacts were made: “IRPT provided the catalyst for our marketing efforts. They put us in contact with many operators along the river system. It soon became clear that they were very interested in what we had to offer, and we began to build relationships which are still flourishing today.” One of the operators that the Club was approached by in these early stages through their broker was Lewis and Clark Marine Inc., a privately Equivalent Units = = 870 semi trucks 15 barge tow 2.25 100 unit trains Diagram courtesy of the River Transportation Division, Iowa Department of Transportation, 5268 N.W. 2nd Avenue, Des Moines, Iowa 50513. 05 House to House December 2009 ICHCA International owned operator that provides transhipment of bulk commodities between barge and road and rail transport, along with a host of ancillary services. It is based in St Louis on the Mississippi River. Hands-On Approach The company’s President, Paul Wellhausen, explains what attracted him to the TT Club’s approach. “We’re fiercely loyal here, so the personal approach is essential if you’re going to build a lasting and beneficial relationship. I’ve been meeting with the Club now for the past five years – what I like is the Club’s hands-on approach, and the fact that TT understands what we do. TT ask the right questions and get on top of the issues. It’s a refreshingly different approach from the commercial market.” Another long-term TT Club client is Quebec Stevedores, who today operate eight stevedoring companies and 21 terminals, located on the St Lawrence Seaway and the Great Lakes. One of the largest operators on the inland waterways system, the company handles some 1.5 million tonnes of break bulk and 5-6 million tonnes of bulk cargo every year, ranging from mining equipment for the Arctic region, aggregates, coal, minerals and alumina, through to completed windmills for wind farms. Quebec Stevedores’ VP Human Resources Jean Gaudreau appreciates the dependability of the Club’s services. “We especially like the fact that TT offer an all-in package covering everything: few exclusions as with some other insurers. Also, the stability of the premium is very important to us. We know it won’t vary dramatically by the year, and that makes budgeting easier. I would add that in my opinion, TT Club knows the stevedoring business better than any other insurer – they understand our business very well.” Ready for Growth Dan Negron sees the North American inland waterways as a sector ready for growth in the immediate future. “The widening of the Panama Canal, which will be completed in 2014, will enable larger vessels to call at the US East Coast ports, and will bring more cargo to be transhipped via the waterway system. The US Federal Government has highlighted inland waterways as a cost-effective and environmental way to move large amounts of bulk cargo, reducing emissions and road congestion. There is no doubt inland river port and terminal operators will be handling increased amounts of cargo in the not too distant future, and that will mean increasing demand for the services TT Club provides.” TT Club’s Members span the transport and logistics industry – those who take responsibility to handle and carry goods in international trade. The common denominator is the cargo that the supply chain exists in order to expedite. How it is packaged or otherwise prepared, marked where necessary, declared, documented, received, stowed, handled and onward conveyed is all relevant to the Club and its Members’ interests. With this in mind, the Club became a member of ICHCA International some years ago. It was recognised that ICHCA was the only international body concerned with cargo operations and cargo handling. The two organisations now work very closely together on a range of issues and this article describes some of them, whilst also pointing out the direct benefits that can accrue to Members of the Club. TT Club is a licensed Member of ICHCA International and this means that there is a certain benefit that is available to be used by TT Club Members. For those who are unfamiliar with ICHCA, the following section will provide an overview. ICHCA INTERNATIONAL LIMITED is an independent, non-political, international membership organisation and is dedicated to the promotion of safety and efficiency in the handling and movement of goods by all modes and during all phases of both the national and international supply chains. Originally established in 1952 and incorporated in 2002, it operates through a series of Local, National and Regional Chapters, Panels, Working Groups and Correspondence Groups and represents the cargo handling world at various international organisations, including the International Maritime Organization (IMO), United Nations Conference on Trade and Development (UNCTAD), International Labour Organization (ILO) and the International Standards Organization (ISO). Its members include ports, terminals, transport companies and other groups associated with cargo handling and coordination. Members of ICHCA International Panels represent a substantial cross-section of senior experts and professionals from all sectors of the cargo transport industry globally. Members benefit from consulting services and informative publications dealing with technical matters, good practice advice and cargo handling news. ICHCA has many varied activities, however it focuses on those found in the work of it’s international Safety Panel (ISP) together with ISP’s Environmental Sub Group and ILO Advisory Group. These meetings are held consecutively at three separate locations per year. In 2010, for example, they will be held in Switzerland (January), Morocco (April) and Japan (October). At its outset in 1991, ISP determined that one of its main strategies should be to develop authoritative guidance on matters concerning safety and health in cargo operations and that has led to five sets of publications being produced – briefing pamphlets, research papers, technical and operational advice, pocket cards and also a general series. More recently, ICHCA has jointly published documents such as WindStorm II (with the TT Club) and the Safe Handling of Tank Containers (with the International Tank Containers Association) Other publications are under development with the Container Owners’ Association (COA) and the Lifting Gear Engineers Association (LEEA). Because the Club is a licensed member of ICHCA, a major library of advice material is available in the private section of the TT Club website (My TT Club). ICHCA International is currently reviewing its membership categories and it is possible that other benefits may accrue in the future. For now, TT Club Members should look at the documents available and use them as appropriate to their activities. TT Club Members are also encouraged to become full members of ICHCA International in their own right. For more information on ICHCA International and its services please visit/contact: ICHCA International Limited Suite 2, 85 Western Road Romford, Essex RM1 3LS United Kingdom Tel: +44 (0) 1708 735295 Fax: +44 (0) 1708 735225 Email: [email protected]. Website: www.ichca.com 06 House to House December 2009 TT Club’s 2009 broker’s reception In its 2nd year running, Skinners Hall was the location for the 2009 broker’s reception. Attracting representatives from 30 different broking houses, the event proved to be a very successful evening. Charles Fenton (TT Club’s CEO) shared the Clubs aims and objectives for 2010 and thanked every one for their continued support through 2009. 1. Julien Horn, Alan Kingdom, Simon Hudson 2. Nichole Cross, Tim Gilbert 3. Ian Lush, Paul Russell 4. Graham Johnson, Martin Joselyn 5. Roger Lewis, Laurence Beale 6. Graham Johnson, Peter Stockli, Richard Gayton, Andrew Kemp 1 5 7. Leo Kirchner, Jake Fisher, Paul Spencer 8. Nic Ruben, Emma Winn 9. Simon Keenan, Anne-Charlotte Courtois, Scott Chitty, Nick May 10. Martin Scales, Jennifer Stewart, Katy Bray, Mark Willoughby 11. Peregrine Storrs-Fox, Ian Brown, Duncan Read 12. Simon Schnorr, Andrew Kemp, Edward Bostelmann, Roger Lewis 13. Ian Brown, Duncan Read, Julian Todd 14. Kevin Shaper, Alistar Conway 15. Paul Wicks, Nichole Cross, Simon Hudson, Alan Stewart 16. Chris McKellow, Laurence Beale, Nick Vinson 17. Jake Fisher, Paul Spencer 18. Roger Lewis, Charles Fenton 19. Ian Hulley, Kevin Shaper, Nicholas Andrews 20. Martin Scales, Richard Gayton, Stuart Munro 21. Andrew Dodds, Peter Walker, Robin Eltringham 22. Charles Fenton addressing the audience 23. Neetu Singh, John Hodges, Danny Raveh, Paul Wicks 24. Nick Hart, Martin St. Pierre, Richard Colla, Simon Keenan 25. Doreathea Jilli, Danny Raveh 26. Brian Wood, Alistair Conway 27. Ian Drewer, Leo Kirchner 28. Graham Hooper, Martin Joselyn. 2 3 4 6 7 8 9 10 12 11 13 14 07 House to House December 2009 15 16 17 18 19 20 22 21 25 23 26 24 27 28 08 House to House December 2009 A satisfying quarter-century 25 years may sound like a very long time to work for the same organisation without a break – especially these days, when jobs are less secure than they were, and people are apt to change careers at the drop of a hat; but TT Club’s Risk Management Director, Peregrine Storrs-Fox, has no regrets at spending the last quarter of a century in the service of TT Club. Peregrine is married to Denise with 3 children between the ages of 17 and 22. Back in 1984, when Peregrine first entered the doors of TT Club, the world of work was very different: no emails, no information technology, no mobile phones, and perhaps a generally slower pace. “The biggest change I’ve seen over the last 25 years, so far as our particular sector goes, is the revolution in communications”, observes Peregrine. “It has meant an exponential growth not only in what we can do, but also in what we try to do. It’s both a challenge and an opportunity to take advantage of the technology we now have to give our Members better information to enable them to improve their business.” and although we suffered a fall in our investment income during the recent credit crunch, our conservative investment policy stood us in good stead.” TT Club was in fact one of the very first organisations to introduce e-mail as a means of internal and external communication. “We moved quite rapidly away from ticker-tape and telex machines once email took off”, Peregrine notes. Another change the industry has seen, has been the rise in regulation, particularly in health and safety, which Peregrine does not altogether welcome. “There is, frankly, too much regulation in the industry generally, quite a lot of which does not necessarily achieve its objective and hinders effective international trade. What I’ve learned over the years is that it’s far better to develop a culture of good practice within an organisation or industry, and then regulation is less likely to be imposed from the outside or at least can be aligned to business benefit. That’s one thing I think the TT Club has done a lot to encourage amongst its Members, by keeping them informed of good practice and exchanging ideas on reducing risk in their operations.” Reassuring Stability Global Explosion But despite the radical changes in communications, there has been a reassuring stability to TT Club during Peregrine’s time there. For 41 years, it has been managed by Thomas Miller, a management services company which itself will be 125 years old next year. “I think it’s the fact that we are a mutual, not-for-profit organisation that gives us that stability”, says Peregrine. “We are not so subject to the vagaries of the market, The late 1980’s was the period when many trade barriers came tumbling down. Globalisation was a word hardly used in the vocabulary in 1984, but the change in the political landscape brought about by the fall of Communism in Europe, the collapse of the USSR, and the opening up of the Chinese economy, accelerated the explosion in global trade. This of course meant learning to do business with countries where established west- ern practices were unknown. Peregrine acknowledges this has been a tremendous challenge over the last couple of decades. “The theory that one set of rules will be obeyed by all countries is difficult to put into practice. For example, in the international transport industry, it has taken many years to thrash out what could become a common sea carriage convention – the ‘Rotterdam Rules’ – and there is still some way before uniformity may be a reality. “One thing the last 25 years has taught me is the value of understanding other people’s way of thinking. Where we appreciate different opinions, we have a good chance of being able to present our arguments in a way that will be easier for all to understand and accept.” Own Ideas Being able to work with people globally, and playing a part in influencing the way things are done, are two things Peregrine has found very rewarding about working for TT Club. “It is the sort of place where you can develop ideas and drive things forward yourself: of course you don’t always succeed, but when I feel I’ve played a part in changing legislation and jurisprudence, or improving some aspect of working practices, I do get a real feeling of satisfaction. It may not have my name on it, but I know it was something I personally achieved.” 09 House to House December 2009 New regulatory compliance regime due for inception in 2012 USA bodily injury claims – Medicare In the following article Ian Rosenthal, compliance officer for the Club, explains the main objectives of new compliance laws and what impact they will have on TT. A new law in the USA enables the authorities to impose fines of US$ 1,000 per day for failure to report bodily injury claims to Medicare and allows Medicare to claim double damages for failure to reimburse them. Solvency II is a Europe-wide exercise aimed at bringing together insurers and reinsurers under one regulatory regime - currently there is lack of comparability between the amount of insurance capital required, used and disclosed throughout Europe. Solvency II becomes effective from October 2012 and introduces new legislation across Europe to improve insurance capital adequacy and risk management - resulting in a capital requirement that is more reflective of the risks being run by insurers and to better protect policyholders. Solvency II regulation pre-dates the recent financial crisis in the banking industry but European regulators implementing the new rules will be expected to learn lessons from the events of the past year. Impact on TT Club TT is and will be required to be a well capitalised, financially strong business that manages its risks well and whose governance processes are transparent to its members, potential members, brokers and regulators. The new rules will specify precisely how this is to be achieved and so will require the Club, along with other insurers in Europe, to amend and update its internal processes and procedures. All of this will result in a Club that can continue to maintain an adequate capital position that can act as a cushion against potential losses arising from risk exposures. The regulations will require all insurance firms to publish a Solvency and Financial Condition Report annually. The report will contain information that will enable third parties to analyse the Club’s solvency and financial status. This means that the way the Club, along with all other European insurers, manage risk and its capital position will be much more transparent. The new regulations will allow the report to be seen by intermediaries, trade associations, financial analysts, rating agencies, policy holders, the supervisory authorities, and of course, other insurance undertakings. From 2012, European insurers will be united by a single set of rules governing what constitutes an acceptable level of insurer creditworthiness. It is expected that the report will include the following types of information: I Material changes that have occurred in the firm’s business written, risk profile, solvency position or system of governance since the last reporting period I Performance from underwriting & investment activities I Operating & other expenses I Assets, technical provisions & other liabilities I Own funds, minimum & regulatory capital requirement and any non-compliance thereof I General governance arrangements & the firm’s internal control framework I Risk management systems including a description of how each of the following categories of risk exposure are identified, measured, monitored and managed, along with information about the sensitivity of risks to the solvency position and changes that may have a material effect on the business: a) Underwriting risk (e.g., the risk of loss, or of adverse change in the value of insurance liabilities, due to inadequate pricing and reserving assumptions) b) Market risk (investments are subject to market risk, i.e., volatility of market prices of assets, liabilities and financial instruments) c) Credit risk (fluctuations in the credit standing of issuers of securities, counterparties and any debtors to which the Club is exposed) d) Liquidity risk (the risk that the Club is unable to realise investments and other assets in order to settle its financial obligations when they fall due) e) Asset/liability management risk (the structuring of assets that ensures the Club holds sufficient cash and diversified marketable securities of an appropriate nature, term and liquidity to meet its obligations as they fall due) f) Operational risk (the risk of loss arising from inadequate or failed internal processes, or from personnel and systems, or from external events) g) Any other material risks. Club Members may face these stringent penalties for failure to comply with the Medicare, Medicaid and SCHIP Extension Act of 2007. The Act applies to foreign entities as well as US companies. Medicare is a US government funded health insurance program. The beneficiaries are US citizens who are over 65 years of age or under 65 years old and are entitled to Social Security Disability benefits or receiving medical care within the United States or citizens with end stage renal disease. Congress recently enacted the Medicare Secondary Payer Statute (MSP), the aim of which is to reduce Medicare costs by moving the burden for health care expenses from the tax payer to private insurance carriers. MSP provides Medicare with a right of reimbursement for injury related medical expenses from relevant insurers or self insureds. This will involve insurers of worker’s compensation, automobile and liability insurance (including self insurance and no fault insurance), all of which are now considered to be primary payers, making MSP a secondary payer. The law states that no Medicare payment is to be made where health care expense has been made, or can reasonably be expected to be promptly made by a primary payer. The Act also requires all claims involving payments to Medicare beneficiaries to be reported. It does not matter where the injury occurred or if liability exists. The report must be made within the quarter during which the primary payer determines the claimant is a Medicare beneficiary. A failure to properly report a claim may result in a penalty of US$1000 per day, per claim being levied against the Responsible Reporting Entity (RRE). In addition, the government may recover double damages from the primary payer if they fail to make appropriate reimbursement to Medicare if it has made a conditional payment. continues on page 10 10 House to House December 2009 Rotterdam Rules These new requirements will make the handling of bodily injury claims in the USA more complex and perhaps difficult to settle in cases which will involve future medical care, or when there are multiple defendants. What does this mean for TT Club Members? If a bodily injury claim involving a US Medicare beneficiary is brought against a Club member (the member does not have to be a US based company) then the member may well become an RRE and need to report the matter to Center for Medicare & Medicaid Services (CMS). Thereafter, regular reporting of all such claims will be required. The Club being an Indemnity Club, is not considered to be an RRE and will not be in a position to report the claims on the Member’s behalf. Such reporting requires the RRE to be registered with CMS. In view of the complexities of this Act, it is suggested that members take advice from their US counsel should they be involved in a third party bodily injury claim brought against them by a Medicare beneficiary. We also recommend that Thomas Miller (Americas) Inc. in New Jersey or Thomas Miller Insurance Services in San Francisco are advised immediately of any bodily injury claim arising in the USA which is likely to involve the Club, so that the necessary steps can be taken to protect the member’s interests. Young talent recognised by FIATA young international freight forwarder of year award The TT Club is running a series of presentations on the Rotterdam Rules for Members and brokers at key locations around the world. These presentations aim to generate a clearer understanding of the impact the Rotterdam Rules might have. The first three of these presentations have been held in October and November 2009 in London and Hong Kong and attracted more than 165 delegates. The TT Club presentations comprise of three parts of 45-60 minutes and in particular cover the following subjects: I Part I: Application, volume contracts and carriage documents I Part II: Defences and limitations; and I Part III: Multimodal transport, maritime performing parties and how TT Club Members are affected. The presentations consider the Rotterdam Rules through analysis of their text, comparison with other carriage conventions (in particular the Hague-Visby Rules), diagrams and practical examples. On all occasions, Members and brokers have engaged in lively discussions. Here are two case examples: ‘Goods are to be carried from Antwerp to Rome. The parties agree carriage first by sea from Antwerp to Genoa, then by road from Genoa to TT Club Sponsors Award for 11th Year Running The eleventh Young International Freight Forwarder of the Year Award, held on 24 September at the annual FIATA Conference in Geneva has been won by 27-year-old Alina Wenzel, a shipping and forwarding agent with Schenker Deutschland AG, based in Regensburg, Germany. Regional winners were South African, Natasha Persad for Africa / Middle East; Mexican, Ernesto Arevalo Schoedl for the Americas; and Singaporean, Wee Liang Gerard Er for Asia / Pacific. The award, which has been sponsored by TT Club since its inception, is recognition by FIATA and the participating sponsors of the need to develop quality in the industry and to reward young talent with valuable training opportunities. From left to right: Andrew Kemp (TT Club), Alina Wenzel (YIFFY 2009 winner) and Mr William Gottlieb (President of FIATA) Speaking at the award ceremony, TT Club’s General Manager (Asia Pacific) Andrew Kemp, Rome. In spite of this agreement, the carrier decides to carry the goods by road all the way from Antwerp to Rome. The goods are stolen at a motorway service station in Belgium. Which rules apply to this theft (assumption: the Rotterdam Rules are in force in Belgium or Italy)?’ ‘A Transport Operator assumes liability for carriage of a machine ‘door to door’ from the USA to Hong Kong and instructs a Hong Kong terminal to handle the goods on arrival at the Hong Kong port. A stevedore, who is employed by a subcontractor of the Hong Kong terminal, in an act of negligence, drops the containerised machine, which is deemed a total loss. Cargo insurers sue the Transport Operator, the Hong Kong terminal, the terminal’s subcontractor and the stevedore. Which of the four defendants can rely on the Rotterdam Rules liability limits (assumption: the Rotterdam Rules are in force in the USA and in Hong Kong)?’ If you are interested in discussing these examples or many other questions on the Rotterdam Rules, please contact: Ian Hyslop [email protected] 020 7204 2650 or Peter Stockli [email protected] 020 7204 2058. said, “The TT Club are proud to have been able to continue their sponsorship of this prestigious award, and it is with pleasure that we are able to celebrate the four regional winners and the eleventh overall Young International Freight Forwarder of the Year”. The award offers the winners a chance to undertake practical and academic training, including a week based at the TT Club’s regional centres in London, Hong Kong or New Jersey; to attend the ‘Insight into Transport Law and Insurance’ course in London; and a week-long course at an IATA training centre. In his address, Andrew Kemp outlined plans to make the award more attractive to a larger number of National Associations and candidates. “We would very much like to make the award a challenge that enables individual candidates to call on their own day-to-day work experience, whether they work for a small customs agent or a multi-national, multi-functional operator.” 11 House to House December 2009 New starters Graham Hooper is a cargo underwriter of 25 years with a wide experience in developing web & administration systems. He joined the TT Club London office in November as a Senior Cargo Underwriter working alongside Ian Hulley and the UK team. Graham is a cricket fanatic who also has an interest in the UK and Mediterranean history. Before TT Club Graham worked for NMU (part of Watkins Syndicate / Munich Re) where he was a Marine Manager focusing on the logistics industry in particular. Supply Chain Asia Awards Calvin Graham joined the TT Club London office in November as a Risk Analyst. He has a master’s degree in Manufacturing Engineering from Durham University which was based around process control, reliability and decision making. Some of this was studying an existing six-sigma doctrine with the rest of the course and the final year focussing on forecasting reliability and predicting breakdown methods. Calvin then went on to spend three years working for the CRU as a Commodity Analyst before joining TT. Outside of work, Calvin likes to collect LP’s, play numerous musical instruments and read history literature. Ian Hulley has 34 years experience in Marine Underwriting, latterly with Navigators Group and joined the TT Club London office in July 2009 as a Senior Underwriter. He began his career with Eagle Star Insurance in Manchester where he grew up as a Man United fan holding Season Tickets for 16 years before moving 'down south'. Ian enjoys cooking, gardening and playing golf - occasionally beating his two grown up sons. Lucy Browne has over eight years experience in the marketing arena, Lucy joined the TT Club London office in September as the Marketing Coordinator and has gained the majority of her experience working for Pioneer Global Investments in the Sales and Marketing team and for GMAC as Marketing Executive in their Melbourne office. Fergas Wong presents the award for Supply Chain Visionary of the Year to Mr. Ajay Mittal, Chairman and Managing Director of Arshiya International Ltd at the Supply Chain Asia Awards, Singapore, on 12 November 2009. Lucy completed her Bachelor of Business degree at La Trobe University in Melbourne and is a competitive horse rider who also enjoys playing netball and travelling. Seasons Greetings The Directors and staff of the TT Club hope that this year has brought you happiness and good cheer, and we extend our warm greetings for 2010. The Club will be using electronic greeting cards this year and consequently have made a charitable donation to UNICEF. Ewa Sliwinska joined the TT Club London office in November as an Underwriting Technician. After completing her Masters degree in Social Geography and Economy at the University of Lodz in Poland, she gained experience working in the tourism and finance industry and has joined us from HCC Global Financial Services in Barcelona where she was an Underwriting Assistant. Ewa can speak Polish, Portuguese, Spanish and English and can understand German and Russian. When not working Ewa enjoys photography with an interest in art, cinema, music and travelling. James Wang joined the TT Club New Jersey office in November as a Claims Executive. His experience in the industry has been obtained at Senatorlines GmBH, Hanjin Shipping Company Ltd, P&O Nedlloyd Ltd, and Maersk Inc where he worked as a Claims Manager handling general cargo and military claims, litigation matters, and major casualties. James has a B.A. degree in Political Science from Pennsylvania State University and is planning to continue to pursue and complete his Law degree on a part-time basis. In his spare time, James is an avid snowboarder and tries to visit a different U.S. based snowboard resort at least once every year. Jemma Greatwood has over eight years experience in the mortgage industry and joined the TT Club London office as an Underwriting Technician in November. She has worked for several mortgage companies and brokers assisting with underwriting duties and in her last role she was responsible for providing support to the top performing advisor. Whilst not in the office, Jemma is involved with the Air Training Corps where she has gained the rank of a flight sergeant. She also enjoys designing personalised t-shirts for her family and friends. Industry Events Worldwide For a complete listing of industry events visit www.ttclub.com December 01-04 Shanghai Marintec China UBM 07-09 Doha International Petroleum Technology Conference IPTC 08-09 Amsterdam Ports & The Environment MCI Media 09-14 Shenzhen China (Shenzhen) Intl. Logistics & Transportation Fair SL & SCMA January 26-27 Singapore Breakbulk Asia JOC 28-29 Sydney 4th Intermodal Asia (date change from Feb) TEM February 02-04 Brussels Logicon WBR 09-10 London Supply Chain Summit Retail Week 23 Stockholm 2nd Safe Cargo Handling Seminar ICHCA 23-24 Amsterdam Ro-Ro Shipping Informa 24-25 Stockholm GreenPort Greenport March 01-02 16-17 16-18 24-26 25-26 Long Beach TransPacific Maritime JOC Copenhagen Green Ship Technology Informa Shanghai TOC Asia Informa Rotterdam Council of Supply Chain Management Professionals - Europe CSCMP Mauritius 4th Indian Ocean Ports & Logistics TEM April 13-15 14-16 19-22 26-29 Berlin World Retail Congress EMAP Mobile Inland River Ports and Terminals Conference IRPT Perth Global Ports & Marine Operations TEM Casablanca ICHCA International Biannual Conference ICHCA May 01-03 18-20 Buenos Aires Expo Comex - Export Trade Exhibition Expotrade Antwerp Breakbulk Europe JOC June 03-04 07-11 08-10 08-10 Ho Chi Minh City 8th ASEAN Ports & Shipping TEM Athens Posidonia Posidonia Valencia TOC Europe Informa Shanghai Air Cargo China Transport Logistics House to House is published on behalf of the TT Club by Through Transport Mutual Services (UK) Ltd. 90 Fenchurch Street London EC3M 4ST Tel: +44 (0)20 7204 2626 Fax: +44 (0)20 7549 4242 e–mail: [email protected] Website: www.ttclub.com Regional Centres Europe London: +44 (0)20 7204 2626 Americas Jersey City: +1 201 557 7300 Asia Pacific Hong Kong: +852 28 32 93 01 Singapore: +65 6323 6577 Sydney: +61 2(02) 8262 5800 Back issues of House to House are available from TTMS (UK) Ltd, London or the Regional Centres. Please address all correspondence to The Editor, House to House. Designed by Radiate Design Printed by Evolution Digital