- National Youth Advocate Program


- National Youth Advocate Program
National Youth Advocate Program
G u i d i n g Yo u t h , F a m i l i e s a n d
Communities Since 1978.
Our Mission
A Message from the NYAP President & CEO
A Special Thanks for Our Foster Parents
Who We Are
What We Believe
Why We Do What We Do
2010 New Programs 6
Celebrating the Life of Al Anderson Jr.
NYAP Financial Information
2010 NYAP Demographic Information
NYAP Continuum of Care
NYAP Program and Services Outcomes for 2010
NYAP Locations
NYAP Contact Information
National Youth Advocate Program (NYAP) www.nyap.org 2010 Annual Report
National Youth Advocate Program
NYAP is an energetic instrument of compassion and change in the lives of children,
youth and families and the systems, structures and practices that affect them.
A Message from the President & CEO, Marvena Twigg
Dear Friends and Colleagues:
2010 offered the gift of reflection and contemplation about the
seasons of life and how, over the course of time, change inevitably
comes to each of us as individuals and in a collective sense to us as
an organization.
In the pages that follow you will learn more about the work and
spirit of the National Youth Advocate Program (NYAP) and about
the life and personal mission of our long-term Board member,
Dr. Albert Anderson, Jr., who passed away in December. Just as
NYAP’s journey became Al’s journey, Al’s journey became NYAP’s
journey, especially during the last four months of his life. Like
nearly everyone we serve Al needed someone to be his advocate,
to help him navigate complex systems, gather needed resources,
and emotionally support him through trying times. More than
anything, at the end of the day, we helped Al best by assuring he
had a “voice and choice” in all the decisions about his care and that
his dignity was always protected. This is a sacred responsibility of
our work with children and families as well. Treatment and healing
can take many forms but they all must include an abiding faith that
every person has the right to have input into the decisions that
impact the course and direction of their own life.
As we inventory the year behind us and savor the anticipation of
the year before us, we are mindful of the opportunities we have to
celebrate the seasons of life. As we enter the new year, NYAP staff
will rededicate their energy to promoting health and healing that
first and foremost places emphasis on assuring every family has the
opportunity to influence and guide the decisions that affect their
family and that upholds their dignity. Al would have it no less.
Marvena Twigg
President and CEO
Special Thanks to Our Foster Parents
Our dedicated foster parents are an essential part of the NYAP team. We
greatly appreciate and respect their ongoing commitment to provide a safe,
nurturing home to a child or youth in need and the time and perseverance it
takes to be a foster parent. To our foster parents, we thank you sincerely.
The National Youth Advocate Program (NYAP) is a private, notfor-profit youth advocacy organization whose non-negotiable
commitment is to do what is best for children, youth and their
families when overwhelming circumstances have caused the
family to be in need of assistance.
NYAP provides an array of services to young people and their
families. NYAP believes in the power of family living and seeks
to engage families with the natural supports of the community.
NYAP’s service array includes behavioral healthcare and
counseling, in-home services, programming for youth who are
experiencing difficulty in their home, their school and community,
for youth who are sexually reactive and/or abusive, for youth
with substance abuse problems, for youth who identify as GLBTQ
and are grappling with various social, emotional, and behavioral
issues and for youth who are medically complex. NYAP’s approach
is holistic. We know that young people cannot be adequately
provided for unless we work in partnership with others including
their immediate and extended family, referral sources, teachers,
probation officers and others.
We advocate with public
agencies and officials on
behalf of youth and their
We provide
opportunities and
resources to both youth
and their families
through innovative
programs and services.
Ultimately, we go the
extra mile to help
strengthen families and
their ability to meet their
wants and needs.
We recruit, train, guide and strongly
support our dedicated foster parents.
National Youth Advocate Program (NYAP) www.nyap.org 2010 Annual Report
Who We Are
What We Believe
Our beliefs are at the heart of everything we do. At NYAP,
we believe:
can be.
only know the family they have and we have an
• Children
obligation to assist their parents in being the best they
family is the expert in what their needs are and the
• The
resources they can bring to bear on their problems.
person has the innate ability to learn, grow and
• Every
learn and develop best with the individuals they
• Children
call family and in the community they call home.
• A young person can never be loved by too many people.
people feel safe they are able to begin to heal and
• When
are all united by our humanity and enriched by our
• We
primary focus must be on empowering families
• Our
to meet their own needs so that the community is
strengthened and its capacity to care for its members
Why We Do What We Do
We work with the family to help them make
the positive changes and sometimes difficult
decisions they face. Assuring safety for the
children while preserving the family as its
members work together is the goal. We
are rewarded when families recognize and
celebrate their progress and are able to own
their successes.
There are few things more rewarding than
serving as an instrument of change, not just to
a young person, but to his or her entire family
and the systems, structures and practices that
affect them.
We do what we do because
we wholeheartedly believe
it’s the right thing to
do—for the young people
who depend on us, for the
families who love them,
for the professional staff
and foster parents who
support them, and for our
communities as a whole.
2010 New Programs
Parenting Program
The Parenting Program
meets parents and kinship
caregivers in the setting
in which they parent their
children – their homes.
Through family visits and
individually identified
lessons and practical
application of parenting practices, NYAP helps
parents find new ways to live together as a family.
The NYAP parenting program is based on the
philosophy that parenting is learned – the way
parents were raised and the choices they make as
adults, directly influences the way they raise their
own children. A basic principle of the nurturing
philosophy is that most parents would rather build
happy, healthy interactions in their families than
struggle with problems and conflicts they were
never taught to resolve.
NYAP provides
services through
the Summit
County Workforce Investment Act (WIA)
for youth ages 14-21, in the Akron, OH area.
Participants are either in foster care or have
emancipated from foster care and are living
NYAP customizes plans for each youth in the
program that allows them to successfully
improve their work and life skills, attain a high
school diploma or GED and find employment or
continue their formal education. Skill building
experiences youth may be involved with are:
tutoring, alternative education services, paid
and unpaid work experience, occupational
skill training, leadership development and
community service. At the end of 2010, eleven
Outpatient Mental Health Services
NYAP’s behavioral health services are designed for children, youth and families who have a
history of behavioral or emotional challenges that are negatively impacting their ability to function
successfully in their day-to day life or in the community. Behavioral health services are generally provided
for 3 – 6 months but may be adjusted based on the needs of the individual and/or the family.
Services address a variety of individual and family needs including:
reducing problem severity, improving functioning in one or more life
domains, developing more effective self expression and communication
skills, and enhancing decision-making abilities to assist each individual in
developing an improved ability to accurately respond to the world around
them. All NYAP behavioral health services promote the development
of problem-solving skills to enable individuals to function effectively in
the community and teach youth and families how to avert crisis and/or
effectively respond in a crisis situation.
G u i d i n g Y o ut h, Fa m i li e s a n d C o m m u n it i e s Si n c e 1 9 7 8.
National Youth Advocate Program (NYAP) www.nyap.org 2010 Annual Report
NYAP offers a continuum of care tailored to programs and services that are
responsive to the identified needs of the local community.
n December 29, 2010, our beloved Board Chair,
Al Anderson passed away. As colleagues and
friends of Al’s, it’s an honor to share a bit about
his life and legacy with you.
Celebrating the Life of Our Board President,
Albert Anderson Jr.
Al was born in Cincinnati, OH. His mother died of
alcoholism while he was quite young. Thereafter, his
life was quite tumultuous. Al’s first job, at age 8, was
sweeping the floors of a grocery store. With his earnings
Al was required to pay rent to his father and stepmother.
By age 15, Al was living on his own due to severe family
conflict. He first got a room in a boarding house then
by the time he was 16, he got an efficiency apartment
so he could protect and provide shelter for his younger
sister. Al recalled feeling at the time that it was just he
and his sister against a cruel and unrelenting world. But
Al persevered. He graduated from high school with his
class. A stint in the army, where he served in Korea, and
college followed. Al eventually earned bachelor, masters
and PhD. degrees and taught at Xavier University. He
rose through the faculty ranks and became chair of the
graduate counseling program and was Professor Emeritus
at Xavier.
Al lived what we at NYAP talk about everyday. Al was our
mission personified. He was an energetic instrument of
compassion and change. He was an advocate and force
for change in the systems, structures and practices that
affect disenfranchised youth and families. He fought
stigma and sought justice. He served as Chair of Hamilton
County’s Interracial Affairs Committee during the 1970’s
and was part of a team tasked with the responsibility
of applying the lessons learned from civil rights unrest
of the time throughout the community. By the mid
1970’s, Al became increasingly aware of the hardships
and difficulties with which so many adolescents had to
contend---it wasn’t just him and his sister after all. He
began volunteering at a runaway shelter and in fairly
short order became a foster parent.
Over the course of the years, Al fostered 28 teenage
boys, all of whom were involved in the juvenile justice
system. Their problems were many. Al’s house became
home to youth addicted to drugs and alcohol, those who
were gang involved, those who were angry, aggressive
and defiant and those who had simply lost their way.
Al provided shelter and acceptance to youth who were
abandoned by their parents and tormented by peers,
and society. Having so many challenges in his own life,
Al intuitively understood how to help young people on
their journey. Al’s life served as a testament to NYAP’s
philosophy of never giving up on young people,
regardless of the challenges they represent. Through one
of Al’s foster sons, we learned that Al never locked the
doors to his home---he never knew when someone might
need to come in.
Al joined the Ohio Youth Advocate Program Board
of Directors in 1987. As the Ohio representative
to NYAP, he joined the NYAP Board of Directors
in 1995 becoming the Chair in 1997, a position he
held until his death. Al possessed a quiet wisdom.
He mentored many of us and generously shared
his time, knowledge and experience in the field
of child welfare and human rights advocacy. Al
was omnipresent. On NYAP’s behalf, he could
be found at program openings, conferences,
committee meetings, graduations, meetings
with elected officials, employee weddings,
funerals and other ceremonies. Al’s support of
NYAP and its employees was unyielding.
As we contemplate Al’s life and celebrate his
courage, conviction and steadfast determination
to causes greater than himself, may each of us, in
our own way, strive through our life and our work,
to be a reflection of Al’s spirit and generosity.
NYAP Financial Information
In a year of difficult economic times for many non-profits, we continued to focus on growing our programs and
services, building relationships with our referral partners and strengthening our ties to the youth, families and
communities we serve. As a result, 2010 represented not only a successful year programmatically but also a year of
enhanced fiscal stability solidifying our future.
Net Assets 12/31/2010
Net Assets Beginning of Year
Gross Revenue
Em Ben Fost ResiOfficGe enentereeprec
and Support
plo efit er P den an ral st iat
yee s a are tia d O and
Sal nd P nt Pl and ccu You
arie ayr ay Co pa th
s oll T men ntr nc y Act
axe ts act
Grant Funded Programs
Rental Related Programs
Management and General
Youth Service Programs
2010 NYAP Demographic Information - Foster Care
NYAP Youth in Foster Care Throughout 2010
Total Youth: 1442
Female 47%
Male 53%
Male 53%
Female 47%
African American
Illinois [ 90 ]
Indiana [ 176 ]
Ohio [ 826 ]
West Virginia [ 212 ]
[ 19 ]
Georgia [ 81 ]
Florida [ 39 ]
South Carolina [ 825 ]
National Youth Advocate Program (NYAP) www.nyap.org 2010 Annual Report
1.2 %
0.3 %
12.2 %
7.3 %
5.1 %
28.1 %
9.4 %
36.4 %
How Our Funds
Increase In Net Assets
Are Utilized
2010 Demographic Highlights
• In 2010, a total of 762 families and 1650 youth were served in our Care Management program.
of the last day of 2010, 521 youth were receiving community mental health services in Ohio
• Asincluding
268 receiving therapy services and 227 receiving Pharmacological Management
services through NYAP.
provided Emergency Shelter Care services to 169 adolescents through community based
homes in Columbus, Ohio. Thirty four (34) percent of these youth were females. This program
operates on a no eject/no reject basis and is an alternative to more secure and restrictive shelter
provided home-based services to 150 families in Indiana and West Virginia. Home-based
services are designed to prevent out-of-home placement by reducing the risk and improving the
safety of all the family members. The services also support the reunification of children and
youth with their family when they are returning home from foster care, a community home or a
residential care facility.
youth participated in our Constant and Never Ending Improvement (CANEI) Program in
• 134
Georgia, Ohio and Illinois. This strength-based program transforms how aggressive or defiant
youth understand themselves and their role in their community through intensive home-based
services, group-based sessions and a multi-dimensional approach.
youth participated in our Positive Adolescent Sexuality Services (PASS) Program which
• 121
keeps youth with inappropriate, abusive or offending sexual behaviors in their community as an
alternative to more restrictive levels of care, at a lower cost of service to the referring agency.
youth participated in our Healthy Ways program. Healthy Ways is an outpatient, prevention
• 79program
that provides specific therapeutic services to youth, ages 6-12, who demonstrate
sexually reactive behaviors.
NYAP Programs and Services
For three decades, NYAP has established a reputation for creating innovative programs that use community
resources, contain costs, are flexible and adapt to the needs of the youth, their families and the communities
they call home.
Services are provided by compassionate, caring employees including highly trained paraprofessional treatment
advocates and licensed treatment coordinators and clinicians who work together to implement dynamic
therapeutic programming and individualized services.
Care Management
24 Hour Central Service Reception
NYAP’s Central Service Reception (CSR) offers a
single point of entry for all inquiries or contacts
with NYAP. CSR accepts referrals for foster care
and community mental health services, fields
inquiries from prospective foster parents and
responds to after-hours concerns involving youth
placed in care, crises from families receiving
outpatient mental health or other community
based services, or youth and families involved in
NYAP’s managed care child protective services
program. Service Reception is available at 877
NYAP CAN and [email protected]
Intake specialists begin to work toward a
placement as soon as the referral is received.
Referents do not find it necessary to leave
messages as there is always coverage available
to provide direct assistance. CSR specialists have
complete information on current NYAP foster
homes and are able to match the preferences and
strengths of the foster home with the needs of
youth being referred. NYAP provides emergency
placements after hours and on weekends as well
as respite responses when necessary to prevent
disruption of a placement.
CSR is able to provide immediate support to foster
parents, youth or families in crisis. CSR specialists
are able to assess and provide guidance to solve
conflicts, stabilize situations and minimize the
likelihood of escalating behaviors. On-call
responsibilities for staff in local offices and the
stress of a job that never ends is substantially
reduced and directly supported with all such
after hours calls coming to CSR.
The Care Management program is an innovative
partnership with Franklin County Children Services
(FCCS) in Columbus, Ohio. As a participating
Ohio county in the federal Title IV-E waiver, FCCS
has contracted with NYAP since 1998 to provide
privatized child welfare and child protective
services to families at risk for abuse, neglect
and dependency, and to youth with delinquent
or status offenses. Children and youth in these
families may be in custody and paid or kinship
placement; however the majority of families, 80%
or more, are served safely in their own homes
without custody.
NYAP is cognizant of the federal Child and Family
Safety Review standards for safety, permanence
and child well-being and collaborates with our
public child welfare agency partner in working
towards those outcomes for children and families.
We give families a voice and a choice in their
therapeutic care and support. Care Management
utilizes formal and informal supports and services
that exist in all communities to help families
identify continuing and ongoing resources that
are available to them and which mitigate the
need for formal agency involvement. The program
has innovative yet realistic approaches to service
delivery with measurable success and positive
National Youth Advocate Program (NYAP) www.nyap.org 2010 Annual Report
The Care Management program is a flexible and
creative continuum of care featuring practical
approaches to resolving the challenges and crises
youth and families face, day-to-day.
NYAP Programs and Services
Therapeutic and Family Foster Care
NYAP’s foster parents are an integral part of the
service team providing nurturing and supportive
environments to at-risk youth placed in their care.
In addition to family foster care, NYAP also offers
therapeutic services through specialized treatment
homes including:
Community training homes to support
individuals over 18 who may be diagnosed
with mental or behavioral disorders.
Homes for medically complex children
who would otherwise require
institutional care.
Homes for youth who
bisexual, transgender
or questioning to help
GLBTQ youth develop
a positive self-concept.
Behavioral and Mental Health Services
NYAP provides community-based mental health services as both a stand-alone program and as an integrated
component of treatment foster care and home-based services. This program targets youth and families who have
a history of behavioral or emotional challenges that are negatively impacting their ability to function successfully
in the community. NYAP is a certified Medicaid mental health provider in Ohio, South Carolina and West Virginia
and is pursuing licensing in Illinois as 2010 closes. NYAP provides psychiatric services in 5 community locations in
southwest and central Ohio.
Emergency Shelter Care (ESC)
NYAP Programs and Services
NYAP provides emergency shelter care for adolescent
boys and girls in Columbus, OH. ESC is designed to
provide short-term living for youth as they transition
home or into another living arrangement. Over the
course of 2010, ESC implemented enhanced clinical
assessment and intervention services designed to
assist and inform the case planning process of the
referring agency.
NYAP provides Home-Based and Family Preservation
Services to strengthen families, reduce risk for
youth in their home environment, help families
to meet identified needs and to promote the
healthy functioning and development of all family
Healthy Ways and Positive
Sexuality Services (PASS)
Healthy Ways in an outpatient, juvenile sex offender
treatment program that provides specific therapeutic
services to youth, ages 6-12, who demonstrate sexually
inappropriate or sexually reactive behaviors.
PASS serves youth by utilizing a continuum of comprehensive
community-based services to operate state-of-the-art,
evidence-based, sex offender program services. The highest
priorities of NYAP’s PASS programming are public safety
through rehabilitation of the client served. The focus on
public safety and prevention of further acts of sexually
abusive and criminal behavior are keys to PASS’ successful
program outcomes.
PASS services consist of a series of time-limited, structured
face-to-face sessions, utilizing family, individual and group
modalities that works toward attainment of mutually
defined goals as identified in the Individual Service Plan.
PASS utilizes a cognitive-behavioral approach to change.
PASS embraces the belief that all youth are fully capable
of changing their behavior if they choose to do so, while
providing a therapeutic setting and process to assist in
making those changes a reality. Weekly contact with the
youth and their family in the community helps to ensure
timely interventions when a youth’s assessed risk to re-offend
is high or when there is a concern that the youth is becoming
involved in other delinquent activities.
Constant and Never Ending Improvement
NYAP’s Constant and Never Ending Improvement
Program (CANEI) is an innovative, intensive, inhome based program for adolescents with histories
of aggressive, defiant, or violent behavior served by
the child welfare and juvenile justice systems. CANEI
is a strength-based program that seeks to help
adolescents restore confidence and control to their
lives and provide hope, caring and empowerment to
at-risk youth.
G u i d i n g Y o ut h, Fa m i li e s a n d C o m m u n it i e s Si n c e 1 9 7 8.
National Youth Advocate Program (NYAP) www.nyap.org 2010 Annual Report
NYAP Program and Service Outcomes for 2010
NYAP partners with public agencies who are the guardians or referral sources for the youth and
families to whom we provide care and service. We incorporate the federal Child and Family
Service Review (CFSR) indicators for safety, permanence and child well being into the design and
service targets of our programs and services.
provides community mental health services as a certified Medicaid mental health provider in Ohio,
South Carolina and West Virginia.
provided placement stability as evidenced by 95% of youth discharged from NYAP foster care in
2010, experiencing two or fewer placements while in our care.
• 75% of youth discharged from NYAP foster care were discharged to a lower level of care.
of families in the Care Management program experienced increased safety in the home, per their
• 97%
Family Assessment Score.
of the youth in families served in our Care Management program were served without requiring
• 80%
custody or placement in paid, out-of-home care during the case opening.
of Care Management family cases closed with children in their own homes or in a permanent relative
• 99%
of youth referred to the CANEI program engaged in services as evidenced by the development of an
• 87%
individual service plan.
of youth engaged in CANEI services were free of recidivism in the juvenile justice system while in the
• 63%
of youth in the CANEI program were residing in a community-based environment, at the time of
• 66%
of CANEI youth appropriately enrolled in school, vocational setting or employment (based on age)
• 66%
for two months prior to discharge.
• 67% of CANEI youth demonstrated positive community involvement.
of 75 youth discharged from counseling services were provided information regarding treatment
• 99%
services in the community to address future needs.
of youth discharged from counseling services demonstrated an increase of 5 or more points on the
• 74%
Children’s Global Assessment Scale (C-GAS).
of 142 youth discharged from Emergency Shelter Care had at least one connection to an adult they
• 89%
considered important in their life.
of youth discharged from Emergency Shelter Care demonstrated enhanced behavioral stability as
• 73%
evidenced by a decrease in major or significant incidents over the time they were in care.
• 79% of youth discharged from Emergency Shelter Care participated in a school program during their stay.
National Youth Advocate Program (NYAP) www.nyap.org 2010 Annual Report
We pride ourselves on pioneering new programs and services that meet the individual needs
of youth and families. Each NYAP location offers an array of programs and services specifically
tailored to local needs. We are currently located in eight states with over 30 NYAP offices.
NYAP Locations
 Chicago
 Indianapolis
 Griffith
 Scottsburg
 Fort Lauderdale
 San Diego
 Augusta
 Atlanta
 Gainesville
North Charleston
Marvena Twigg
President and Chief Executive Officer
Bob Clay
Executive Vice President and Chief Operating Officer
NYAP has regional offices in eight states that focus on
our mission to be an energetic instrument of compassion
and change in the lives of children, youth and families.
Visit www.nyap.org for a complete listing of regional
offices and contact information.
Leadership Team
NYAP Contact Information
F. Edward Sparks
Executive Vice President
Scott Timmerman
Vice President, Planning and
Organizational Excellence
Duane Phillips
Chief Information Officer
Pete Milless
General Counsel
Renee Ellenberger
Director of Foster Care
Michelle Corry
Director of Clinical Services
Judy Strnad
Director of Program Development (CANEI)
Chris Kirk
Director of Central Service Reception
George Biggs
Director of Contract Management
Azim Khamisa
National Director/Co-Founder of CANEI Program, California
Alexander Cole
South Carolina Executive Director
Linda Dobbins
Program Director, Illinois
Sharon Marconi
Program Director, Ohio
Patricia Lewis
Program Director, West Virginia
Barbara VanDevender
Program Director, Indiana
Katie Warner
Director of Development, Florida
National Youth Advocate Program, Inc.
1801 Watermark Dr., Suite 200
Columbus, OH 43215
Phone: (614) 487-8758
Toll Free: (888) 202-2965
24-Hour Centralized Reception Service
Toll Free: (877) NYAP CAN or (877) 692-7226
Direct: (614) 487-3805 ext. 1071
Board of Directors
Albert Anderson Jr.
- Chair
Jackie Rowand
- Vice Chair
Mary Ramseyer
- Secretary
John Wilkin
- Treasurer
Our Dedicated Staff, Leadership Team and Board of Directors
Frances James Brown
David Gemmill
Delois McKinleyEldridge
Scott Kennedy
Dannette M. Palmore
Linda Sanner
National Youth Advocate Program, Inc.
1801 Watermark Drive • Suite 200 • Columbus • OH • 43215
1 (877) NYAP-CAN • 1.877.692.7226

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