CWB/Connelly Greg Kish Miami Ski Nautique
Transcription
CWB/Connelly Greg Kish Miami Ski Nautique
WINTER 2013 Summit in the Snow Inside the Annual Industry Conference in Steamboat, CO Manufacturer Profile CWB/Connelly Slingshot Director of Sales Greg Kish Retail Spotlight Miami Ski Nautique +MEMBER DIRECTORY Published by the 1 LETTER FROM HEADQUARTERS Strategic Plan With an ongoing effort to move the WSIA and our industry forward, we are continuously analyzing our strengths and weaknesses and taking your suggestions for how to improve. One year ago, this took shape as our first Strategic Plan that was presented to the WSIA Board of Directors. This document was the result of a lot of work from a lot of people. Jim Emmons, President of the WSIA, James Krawczyk, our marketing and social media genius, along with the help of Consensus Communications of Orlando, put together a 44-page report and plan that is reviewed every quarter. other WSIA divisions, cable park members are now able to download universally adopted liability waivers and on-site warning sign language via their unique password. Jim is now working on the Camps and Schools division in the same manner. We hope to have a core group of interested Camps and Schools owners at the 2013 Summit in the Snow, where this work will continue to develop. Jim was able to bring over 20 Camps and Schools for a preview meeting at Surf Expo, and with that kind of turnout we’re optimistic that we will see similar numbers at the Summit to hammer out the first round of deliverables to this group. How Did We Do? We are pleased to report the WSIA had its second straight year of growth in both membership and revenue. Thanks to the efforts of Jim Emmons we were able to add several new “silos” to our membership base. The cable park industry has been on our radar for years, but Jim was able to round up a core group to attend the 2012 Summit in the Snow and show them what we could do for them. Seven months later we again brought this unique “silo” together at September’s Surf Expo and made good on our promise to provide the most comprehensive risk management program to date for cable park operators. Similar to 2 New Summit Sponsors WSIA is pleased to announce that Surf Expo has stepped up to a “name-in-title” position for the 2013 Summit in the Snow. We are also pleased to announce Clarion Marine audio as the Summit’s presenting sponsor. Other long time sponsors include The Rietz Law Firm, Belter Insurance, Murphy Systems, Boating World and World Sports & Marketing. WSIA Dealer Alliance One of our most ambitious projects today for the Summit in the Snow has been the creation of the WSIA Dealer Alliance. Jim, who has turned out to be the true visionary of the WSIA, met with Bill McCaffray at the 2012 Summit and asked Bill to help lead the effort to get more dealers to participate in the Summit in the Snow. The premise was quite simple. The more dealers that attend the Summit will cause more manufacturers to attend. With the Board’s approval, the WSIA Dealer Alliance has created with what we believe are the top 21 dealers diversely and equitably representing our core manufacturer members. They are a combination of pro shops, boat dealers and those that provide both. As of mid-January, the following dealers had committed to attend: Ambush/Buywake, M&M WaterSports/Boardco, Miami Ski Nautique, Tommy’s Slalom shop, Texas Ski Ranch, Minnesota Inboard Water Sports, Transition WaterSports and Action Water Sports from Michigan. With the help of some creative ideas and Bill’s hardworking team, we have already tripled the number of dealer registrations over last year and we expect that this number will grow substantially through February. Dan Clark The WSIA secured Hall of Fame professional speaker and former NFL player, Dan Clark for the Summit’s keynote address. Jim Emmons presented the concept to hire Dan at WSIA’s September board meeting where he played a video excerpt of Dan’s work. Jim has seen Dan speak on two previous occasions and raved about how he can emotionally move the audience. Jim’s comment was, “He will give Bill Walton a run for his money!” referring the to 2010 presentation at Park City where NBA Hall of Famer, Bill Walton wowed the audience with the best speech the Summit ever had. As a primary contributing author of the famous Chicken Soup for the Soul series, Dan Clark calls himself a “story-teller” and his twenty-plus years of story telling have landed him in the Speaker’s Hall of Fame with the likes of Zig Ziglar, Art Linkletter, Ronald Reagan, Colin Powell and Norman Vincent Peale to name a few. Dan has also been to the Middle East and Afghanistan several times to speak to our troops. If you have never been to the Summit in the Snow, this is your chance to come to one of our industry’s most rewarding events and to get a chance to hear a world-class speaker. Be a part of the Dealer Alliance Maybe you’ve heard of this effort and maybe you were not targeted to be included in this year’s elite group. Would you like to be? We want dealers that understand what the WSIA can do for them and how we work behind the scenes to make sure you have access to waterways in your local market. The first step in the process would be to attend the Summit in the Snow 2013. You can get the same discounted registration, the same killer room deal, and the same free lift ticket as Dealer Alliance members. You will get to come to all the same breakouts and seminars. And most importantly, you will be sending a strong message to your manufacturer reps and executives that you “get it,” and are part of this industry’s core group. Pennsylvania Law Passed We have been working with the State of Pennsylvania for the last 18 months. Pennsylvania was considering adopting the Indiana law regarding wakesurfing. Indiana became the first state to outlaw wakesurfing behind an outboard or inboard/outboard while making it legal to wakesurf behind an inboard or V-drive powered boat. We are pleased to report that that the Pennsylvania law went into effect Jan 1, 2013. This is another huge victory for the WSIA and our dealers. Just imagine the loss of revenue had wakesurfing been outlawed behind all boats in Pennsylvania, Indiana and West Virginia as it was originally proposed! The WSIA thwarted yet another assault on our financial well being! We will be sending out a WSAN alert on this exciting news in the next few weeks. Kevco And now the best for last. We think that Water Sports Retailer (WSR) can and should be one of the most valuable tools for our dealers. So, we’re pleased to announce that we were able to hire one of the most dialed-in editors we could find. Please welcome Kevin Michael (a.k.a. Kevco) to the WSIA team as the editor of WSR. Kevco brings a lifelong passion and experience, taking to the water at five years old and progressing to become a professional water skier. His love for wakeboarding led him into the editor position at WAKEBOARDING Magazine, where he authored countless articles and tested every boat on the market for many years. Kevco is a respected industry insider that has had a finger on the pulse of this industry for 15 years. Please help us welcome Kevco to the team. Feel free to contact him with any ideas you have: [email protected] 3 Marine Focused f Is insurance from Belter right for your business? Let’s talk. ca. lic. 0619345 4 for Over 30 Years 5 MANUFACTURER PROFILE Connelly/CWB/Proline Standing By Their Original Mission Statement Since 1965. Interview with Kevco and Jay Quam, VP Sales & Marketing Kevco: What is your company What are dealers doing these What is the value in overseas philosophy on keeping the deal- days that are really helping sales? production now compared to the ers happy, helping them sell Before the recession, everybody past? though, etc.? was able to ride the wave, so to Overseas production was awe- Jay: From the beginning, we’ve speak. But these days, the dealers some in year’s past, but it’s be- had a mission statement ‘to be the that are successful are the ones come costly. It’s time consuming leader in quality products, innova- putting in the time and energy and shipping expenses can be tion and customer satisfaction.’ into making things happen. How hard to control. Every year we Even though it’s an old saying, it’s you do that is by staying involved come closer to bringing more pro- been something that still holds in the sport by doing events, pro- duction back to the US. We have true, and we really are committed motions and being active on so- kept our factory and the skilled to all those things and you can’t cial media – basically pushing the labor here the whole time just in have one without the other. We’ve sport proactively instead of wait- case we get to that point. We are been doing this since 1965 and it’s ing for people to walk in the shop. pretty close to that point right still the same commitment today. Keeping yourself relevant is an now. We also spend a lot of time listen- ongoing initiative and having an ing to dealers and consumers to online presence is more important Your product line is becoming really help people enjoy their time now than ever. quite diverse. Are you seeing on the water. growth in other segments besides core wakeboarding and waterskiing? Gabe Lucas. Photo: Meddock 6 CWB Team rider Will Christien. Photo: Meddock Having a diverse product line is manufacturers have the coastal you won’t be around. also a key. Waterski sales are down, areas locked up, but if you look at You’ve obviously been realis- wakeboards are steady, tubes are our distribution, it’s mostly all in- tic on the manufacturing side as cranking, standup paddleboards land, lakes and rivers. Our biggest well. We hear dealers saying that are unbelievable and believe it or growth this year will be with SUPs, your products ship on time, have not, kneeboards are strong. Wake- towables and kneeboards. low warranty claims, etc. surfing, while the numbers are still Warranty is key. I’ve been here for smaller than other lines, is showing Your longevity in this industry is over 20 years and in the nineties, incredible growth. So having our obvious to all of us involved. What we had a warranty nightmare or hands in all those areas helps us is the key to that vitality and how two. But now, in the summertime, weather the storm if one segment were you able to overcome chal- we have two people in our war- is having an off year. We don’t rely lenges like the recession? ranty department and in the win- on one area to make or break us. We’ve always been realistic about ter we only need one. Basically what the market is doing and what we build a quality product that Explain your success in the SUP we can sell. We budget accord- doesn’t break. And if we have a market. ingly and stick to those budgets. problem in production, we shut Last year, we started out conser- There are a lot of examples in this down production until it’s figured vatively and we sold about three industry where those boundaries out. So if there is a problem out times what we thought we’d sell. are not considered and people go in the field, we’re backing it up We could have done more. So outside what is realistic. It’s critical with service and standing by the now, it’s really blowing up and we to have people on staff who are product by taking care of both the are offering six boards in the line passionate about the sport, but dealer and the customer. That’s a with free freight through our nor- you have to be smart about the company philosophy. mal distribution channels. The surf way you run a business otherwise Connelly’s Jamie Beauchesne. Photo: Kris Dobbins Josh Twelker & Mike Dowdy. Photo: Meddock 7 EMPLOYEE OF THE MONTH Greg Kish How Slingshot Sports Established a Winning Strategy By: Kevco Greg Kish Title: Director Of Sales Years With Slingshot: 11 With your 2007 launch in the wake market, there was some skepticism that a kiteboard manufacturer would make it as a wakeboard brand. Were you feeling that? Yes. Our competitors would sell against our brand with this story, but the history runs deep with our design team in the wakeboard industry. Tony Logosz worked with Herb O’Brien to help design the first Darin Shapiro pro model and he also did design work with Bill McCaffray back in the Neptune days. I’m fortunate to work for a brand that is very passionate about watersports and has a 8 strong track record developing Ride Shop and Chuck Morrow innovative products and bringing from Ambush Boarding Co. were new technologies that change the early believers. game. It was also helpful that Liq- uid Force has a strong kiteboard- There seems to be respect in the ing division and is also a leader in way you were just talking about the wakeboarding market. other brands in the market. And people say you have good cama- What were your biggest chal- raderie with competing reps from lenges as a new brand in wake? other brands. That is unusual. Ex- The timing of our launch could plain your perspective there. have been better. We missed fall We work in an incredible industry Surf Expo in September 2006 and and everyone is passionate about thought we could deliver product action sports. I find common in February 2007 and still get deal- ground with the other sales reps ers on board. Ronix also launched in the way they live their lives and around the same time and did a private showing of their new products to their core dealers at OWC in Orlando. By the time we had product to show, the dealers had already spent their pre-book dollars and were very excited to support Paul and Herb O’Brien’s new company. It was not easy but our story did resonate with a few key dealers and they took some risk and brought in a few units. John Vincent from Active Watersports, Wade Wagley from Greenhouse Greg Kish, product testing how they choose to spend their What is they key to Slingshot’s were many skeptics and our com- free time. Wakeboarding, snow- success? petitors used this skepticism to boarding, skiing, skateboarding, I think the leadership and vision pigeonhole the product into cable surfing, kiteboarding, motocross, that Jeff Logosz provides the or rail-specific applications. The mountain company is probably the most truth is, our product works great important. Jeff and Tony Logosz behind the boat, on the cable, or biking, wakeskating, wakesurfing, standup paddle- boarding – these are all great sports and I find that many of us share the same values. I think it’s also important to look at riding “If all brands can work together to make the dealer stronger then we all benefit.” obstacles. LIPSMACK did a great job of showcasing the brand and the unique style of our riders. the bigger picture and this is really amplified when are the founders of our brand and What has Shredtown done for you’re working with other reps their passion for watersports is au- the brand and the sport overall? at dealer sponsored events like thentic and real. They truly want to Shredtown is probably one of the boat shows, demo days, and sales produce products that have an im- most authentic stories in the sport events). All of the major brands pact and lead to progression. of operate under a dealer-based dis- them sending their YouTube vid- tribution model. So in theory, if all What did the movie LIPSMACK eos to us back in the early days. I’m brands can work together to make do for you as a brand? not sure where they bought their the dealer stronger then we all LIPSMACK was very well received product or how they heard about benefit. Don’t get me wrong, I en- and I think it provided a bit of the brand but the videos started joy the competitive nature of the legitimacy to the brand for the coming in. We would all gather sales effort, but working together wakeboarding skeptics. Our sto- around the computer screen and is key. ry in wakeboarding has revolved say “holy s--- look what these around a single word, FLEX. There kids are doing with our product.” Taking the kite to the waves wakeboarding. I remember Mrs. Kish enjoying some SUP scenery (Photos courtesy Kish family album) 9 EMPLOYEE OF THE MONTH I think Logosz was proud on those and Mauricio Abreu for Kite. what is the key to keeping your days because he clearly saw both dealers happy? impact and progression from his In the beginning, you seemed to Customer service, sales support, efforts. deliver core products, but now extended dating, preseason dis- are offering kids products, wake counts, freight incentives, war- Do you see winching as an area surfers and SUPs. Explain that ranty support, efficient communi- that will grow, or will it always be growth in strategy and how is it cation and follow up. Our partners a niche? working out? expect us to deliver what we Anything that gives you a pull is Kid products are in the pipe for promise and provide value to their cool. Not sure about the growth of sure -- Tony and Jeff both have business. They depend on us to the winch, but I say, ‘go for it and young children approaching the create great products with innova- show us what is possible.’ grom age group and trust me, tion that matters (not just hype). these kids are going to have great They need us to deliver this prod- How would you explain your team products to ride. The good news is uct on time, at the right price with overall? What type of riders do that all kids in this age group are incredible marketing support to you go for? going to benefit – timing is every- create end user demand and drive Our team is rad. Honestly, I have thing. Wakesurfers and standup sell through. very little input regarding team paddleboards are a natural exten- selection or advancement. I will sion of Tony’s knowledge and ex- Why would a customer choose work with shops directly to help pertise in shaping and allows us to Slingshot groom the ‘shop riders’ but this is offer a more robust product line to Riders should buy Slingshot not where I draw the line. Once it goes our partners. solely because of the product we Greg Kish, all-weather waterman 10 other brands? make, but why we make it. We to the next level I hand them off to the experts – Jeff McKee for Wake over Being an independent brand, are a passionate group of action sports participants and we take I graduated from Penn State with pride in the product we produce. a degree in Finance but my path One of the favorite aspects of my down the watersports industry job is to take dealers/riders/media road started with my summer job partners on a factory tour in North on the Outer Banks of North Caro- Bonneville, Washington. Our fac- lina. I worked for five years at Kitty tory is amazing and the fact we Hawk Sports and ran their school/ produce boards in the USA is rental location. We had it all and awesome. The attention to detail couldn’t have asked for a bet- and pride from the people mak- ter summer job – WaveRunners, ing your product is insane – if you parasailing, have a chance check out our fac- windsurfing, and Hobie cats. This tory video at was all before kiteboarding came http://vimeo.com/52255332 along. Personally, what is your partici- How does the Internet and online distribution services we bring to pant level in the sports you deal sales affect your business and the the table. with? It seems like you live the relationship with your dealers? lifestyle and are a participant. The Internet brings many chal- What is Slingshot’s long-term I married an amazing girl and my lenges and opportunities. It is strategy and how are you grow- wife and I are fortunate to enjoy here to stay and has will continue ing the sport specifically? many outdoor activities. We have to transform the world of retail Continue building great products dirtbikes, mountain bikes, skis, sales. We have an online store with innovation that matters and snowboards, surfboards, paddle- and implemented the Shopatron provide value to our partners, rid- boards and kiteboarding gear. The model for our partners on fulfill- ers, employee’s and investors. In Columbia River Gorge, Mt. Hood ment. Some of our partners love terms of sport growth I think we and Pacific Ocean are all relatively Shopatron and some do not. The have to look at the cable parks. close to Hood River, Oregon so we Internet will continue to evolve -- These parks are going to have have many options. One of these brands/distributors/retailers must an incredible long term effect on days we will get a boat but for embrace change and develop cre- the watersports industry. Kids will now if we want to wakeboard or ative solutions to these changes. grow up and develop friendships wakesurf we must pester the crew riding the cable – then they will at Active Watersports in Portland How is it working with the crew at get older and get jobs. One of Oregon for a ride. I’m confident REMOTE Wakeskates? their buddies will buy a boat, an- that one day soon a determined Silas Thurman has done an amaz- other one will take up kiteboard- entrepreneur will actually build a ing job creating end user demand ing, the third will get into surfing cable park in the Northwest and for his brand and our relationship or paddleboarding. This is where the riders will rejoice. seems to work really well. Silas is the crossover will begin because very creative and has strong vi- they have one common waters- How did you get your start in the sion and I think he appreciates the ports bond – wakeboarding at the watersports industry? quality of our construction and cable park. surfboards, kayaks, Greg & his wife out on the trails 11 12 13 RETAIL SPOTLIGHT Miami Ski Nautique Kim Laursen, Co-Founder ners, co-owners of a ski boat, and spent many years traveling the southern US, and Europe “chasing buoys.” Henrik’s plan was to return home to Denmark, while mine was to live near my family in Illinois. Somehow, we just never managed to quit skiing long enough to move away from south Henrik, Kirk and Kim Laursen by Nautique. Being three avid Charleston, South Carolina. Hen- Nautique fans, the conversation rik, being the salesman that he is, eventually centered on starting a somehow convinced me to plan a small boat dealership. Miami Nau- wedding near Trophy Lakes on a tique was founded in 1998, with Friday night, so we could ski the Rony as a silent partner. In 2007, record tournament starting the we bought Rony’s shares, and be- next morning. came sole owners. What year was Miami Nautique Miami literally Back in the day, we were a six-boat founded, and what was business founded on the water. Between dealership sharing space with like at that time? sets of driving, coaching, and ski- a miami bus company. We had Miami Nautique is a family run ing, we often had “wouldn’t if be one full time service technician, business located in Miami, FL with cool if…” conversations in the boat. a website manager, and a part a satellite location in Pomano Some of these talks included our time bookkeeper. Our boats were Beach. Our Nautique dealership, friend, Rony Siekaly who was play- selling, and we received enough service center, and water sports ing center for the Orlando Magic water sports equipment special pro shop is owned and operated at the time, and was sponsored requests, to open a very lean pro by my husband, Henrik Laursen, and myself. We’ve been passionately involved in water sports for the past 25 years. Henrik and I met at McGinnis Ski School in Ft. Lauderdale. I was a school teacher driving and coaching skiers, during summer break. and Henrik was a financial manager of a Scandinavian company . We became quick friends, ski part- 14 Florida. Eventually, we married in Nautique was shop. The Miami Ski Nautique team When did you open the second It seems like Miami would be a derstands the needs of high-end satellite location, and how is that market different than any oth- competitors as well as local fami- working out? er. What makes your situation lies. To this end, each and every About a year ago we opened our unique? staff member is a passionate wa- satellite location on Chrystal Lake Miami is a great place to call home, ter sports athlete with technical in Pompano. This is about an hour and yes, our market tends be knowledge of equipment. Since north of Miami, and home to Dean unique. For one, we clearly have a Miami is a popular tourism destina- Lavelle’s LTS wakeboard school. warm climate. Therefore, we don’t tion, our staff is also multilingual, It’s also just minutes from the Ski have a predictably slow season, fluently speaking nine languages. Rixen cable park, McGinnis Ski and we have the capability to host Being located on the coast, much School, and Chet Raley’s Palm events year round. The climate is of our boat market is on salt water. Beach training center. We’ve got perfect for ski/wake schools as This tends to make our boat prep a fresh water lake for demoing well, so it gives us an opportunity and service unique in comparison boats and equipment, so we’re to support schools, athletes, and to the fresh water market. Coastal happy there, and the store is gain- coaches. rent and property tend to run on ing momentum. It’s imperative that our staff un- the high side as well. 15 Sunset at Miami Ski Nautique North. Finally, our ice hockey team is a G23 wakeboard boat, Nautique locally in tournaments. Over the bit unique to south Florida busi- earned the water sports indus- years, we’ve developed very spe- ness. Henrik, along with several try’s “Manufacturer of the Year” as cial lifelong relationships with our staff members, and customers, are well as “Most Innovative Product international customers, and enjoy avid hockey players on our Miami of the Year.” With the addition of serving them. Nautique Hanson Bros ice hockey the G25, and the NSS Surf System, We also have representatives in team. it’s clearly evident that Nautique each country to offer local assis- is not happy with the status quo, tance to customers as needed. What types of features are really which fits our business rational On any given day, up to eight lan- helping sell boats these days? perfectly. guages are spoken in our pro shop, We’re proud to represent an in- 16 so it’s important that our staff is novative and progressive manu- Explain how the international multilingual, and understands the facturer like Nautique. They con- side of your business works. cultures of other countries. Our tinue to step it up year after year We’ve worked very hard and dili- by introducing game changing gently, to develop our interna- boats, and shifting the landscape tional business. Miami is a hub for of water sports. For example, the Latin America with people travel- Ski Nautique 200 was introduced ing to and through our city on a in 2010, and since then, has set rather routine basis. Many have more world records than most second homes or businesses in other boat companies combined. Miami, while others are visiting With last year’s introduction of the family, vacationing, or competing It’s a family business! Marketing the Miami Ski Nautique business at special events both in the US and abroad. priority is that clients can feel at monetary values and import taxa- clinics at our local ski club, World home when they deal with Miami tion as well. Games Cali, Pan American Cham- Nautique, whether it’s by email, in pionships, The Beach Games in person, or over the phone, in their You South Venezuela, various South Ameri- home language or ours. America, etc. What is your strat- can National Championships, the At the end of the day, we’re all egy there? US National Championships, and speaking the same language – a We sponsor athletes and events in the Miami Nautique Intl Record true passion for the water. every country, in order to support slalom and Latin American Big the sport, and give back to our Dawg held in Miami. We’re also customers and friends. involved in a Miami cable project, What are the biggest challenges support riders in there? which is scheduled to open in the International shipping and warran- What types of special events or ties can be a challenge. Since each promotions are you working on country has different customs reg- this year? Anything else you want to ulations, accomplishing smooth Our next events are the Nautique touch on? transitions from country to coun- Big Dawg tournament in Chile, Just a big thanks to the manufac- try can be difficult. Additionally, and the Miami International Boat turers who continue to send us some countries go through times Show in February. Some other enough quality innovative prod- of political instability, affecting events we’re involved in are: kids’ uct to keep our customers hungry, next year. give us great training, and support us year after year. Finally, a note of appreciation for the WSIA and all they do for the industry. The hockey team Branded events and materials 17 “Daddy, you promised to wear your life jacket!” Trust us, she’ll know if you don’t. Brought to you by the National Safe Boating Council and the women who nag love you. safeboatingcampaign.com 18 19 GUEST EDITORIAL Summit in the Snow Draws Largest Attendance Ever New Dealer Alliance Program Brings 14 Shops The view from the gondola, on the way up the mountain. Photo: Kevco With a new location in Steam- The WSIA Dealer Alliance Group top executives, and it provides boat, Colorado and new, world- recognized top performance in a priceless value to everyone in- class speakers in the lineup, the watersports with a special award volved. The Tommy’s Slalom Shop 2013 Summit in the Snow hosted and the opportunity to participate group of dealers (which recently over 170 attendees at the Steam- in an open forum discussion on grew to three shops nationwide) boat Grand Resort on March 5-7. how to improve the marketplace left with an invaluable experience. The new “WSIA Dealer Alliance” for all dealers. Founder Tommy Phillips is now program, driven by Alliance 20 a consultant for the group and Multimedia brought 14 leading Now in its 7th year, the Summit in said, “This year’s Summit was the shops to the Summit, surpassing the Snow has proven to be a man- best ever! Without the skills we the previous dealer mark of four. datory event for the industry’s learned, we could not compete at As the final meetings concluded and everyone hit the slopes once again, the 2013 Summit in the Snow was considered by all to be a unanimous success. The WSIA would like to thank its sponsorship supporters; Surf Expo, Clarion Audio, Belter Insurance, Reitz Law Firm, Alliance Multithe highest level. The legal advice Morning seminars gave people and the new WSIA Dealer Alliance options on which breakouts to at- have shaped the way top dealers tend and covered everything from lead the industry. We will attend risk management to social media the crucial meetings every year to and Internet marketing. maintain our edge.” media, Boating World Magazine, OJ Props, and World Sports & Marketing. Speakers Peter Reitz & Associates: Risk Management Dr. Dan Maxim: Product Stewardship Greg Walthour: SEO Domination James Krawczyk: Photoshop & WordPress Keynote Speakers Dan Clark (L) and Ted Murphy (R). Photo: Meddock The opening night featured Dan Ted Murphy, from Izea.com in Clark, a professional speaker and Orlando, entertained the entire recent Speaker’s Hall of Fame in- group with the second keynote ductee, who delivered a comedic on Wednesday night. Murphy did and inspirational keynote on “The his homework on our industry’s Art Of Significance” and achiev- performance in the areas of SEO ing the level beyond success. and social media. He gave us the With the WSIA’s emphasis on roadmap to success and delivered relevance, this night really set the several messages on how to get tone for a great event. results. David Mihm: Local Search Strategy Darlynn Nangano: Social Media & Marketing Sunny Grosso & Shereen Eltobgy: Delivering Happiness In The Workplace Capt. Richard Moore: Boating Law Administrators Greg Agnew: The State of Electronic Releases 21 MEMBER DIRECTORY MANUFACTURERS: BOATS Skier’s Choice Connelly Skis Liquid Force Maryville, TN (865) 983-9924 www.skierschoice.com Lynnwood, WA (425)-775-5416 www.connellyskis.com Encinitas, CA (760) 943-8364 www.liquidforce.com Creative Water Sports Nash Mfg / Nash Sports Redlands, CA 909-335-1885 www.ezski.net Fort Worth, TX 800-433-2901 www.nashmfg.com Big Rapids, MI 888-661-2263 www.acmemarine.com Custom Chutes, Inc. O’Brien International Bradenton, FL 941-753-4818 Redmond, WA 407-852-2424 www.obrien.com Agenda Surf Eagle Sports Bryant Boats Sweetwater, TN (423) 337-3639 www.bryantboats.com Correct Craft Orlando, FL (407) 855-4141 www.nautiques.com CWS Boats Cape May, NJ (609) 780-6326 www.cwsboats.com Fineline Industries Merced, CA (209) 384-0255 www.centurionboats.com GE Capital Hoffman Estates, IL 248-625-3650 www.gecaptial.com Malibu Boats Merced, CA (209) 383-7469 MANUFACTURERS: EQUIPMENT Acme Propellers Chula Vista, CA 619-318-4848 www.agendasurf.com AM Skis Orlando, FL 407-412-5971 www.amskis.com Aquaglide/Northsports White Salmon, WA 509-493-4938 www.aquaglide.com Body Glove Int’l Redondo Beach, CA 310-374-3441 www.bodyglove.com Houston, TX 800-862-4424 www.eaglesports.com Bonnier/Transworld Wakeboarding Winter Park, FL 407-628-4802 www.bonniercorp.com Sanger Boats Fresno, CA (559) 485-2842 www.sangerboats.com 22 Redmond, WA 206-257-2301 www.solowatersports.com HO Sports Redmond, WA (425)-885-3505 www.hosports.com Performance Diesel Webster, TX 281-464-2345 performancediesel.com Jobe Sports USA Orlando, FL 407-352-3655 www.jobesports.com Pleasurecraft KC Technology/D3 Skis Revel Match / Rave Sports Ellensburg, WA 509-933-2312 www.d3skis.com MasterCraft Boat Co. Vonore, TN (423) 884-2221 www.mastercraft.com Pacific Watercraft Little Mountain, SC www.pleasurecraft.com St. Paul, MN 651-255-4805 www.ravesports.com Kent Sporting Goods New London, OH www.kentwatersports.com Roswell Wake-Air Cocoa, FL 321-890-7120 www.roswellwakeair.com Kwik Tek Comptech / Sky Ski Redding, CA 530-244-6837 www.inboardsports.com Denver, CO 303-733-3722 www.airhead.com Slingshot Sports Hood River, OR 509-427-4950 www.slingshotsports.com Sport Dimension Action Water Sports, Inc. Bart’s Water Sports Deep Creek Marina Carson, CA 310-320-7873 www.sportdimension.com Hudsonville, MI 810-629-1342 actionwater.com North Webster, IN (574)-834-7666 McHenry, MD 301-387-6977 Square One Dist. Action Water Sports of Issaquah, WA 425-369-6850 www.squareoneco.com deepcreekmarina.com Bennett’s Boat & Ski Tahoe South Lake Tahoe, CA Zachary, LA 225-654-9306 bennettsboatandski.com action-watersports.com Active Water Sports Beaverton, OR 503-643-5018 Springville, UT 801-747-3539 www.boardco.com activeh2o.com Adrenaline Watersports Boulder City, NV 702-293-1122 www.boulderboats.com Belevue, WA 425-746-9253 adrenalinewatesports.com Ambush / Buywake.com Elkton, MD 410-620-2628 www.chessiemarine.com Kennesaw, GA 770-974-9757 www.ambushboardco.com Cleveland Boat Center ZF Marine LLC Dartmouth, MA 401-261-1964 www.zf-marine.com Aqua Sport Marine Ilmington, IL (815) 476-7802 www.docksidemarine.net Driport Marine O’Fallon, MO (636) 978-9999 www.driport.com Flash Watersports & Marina Lake Hopatcong, NJ 973-663-7990 www.flashmarina.com Fort Fremont Marine Fremont, WI 920-446-3220 www.fortfremont.com Club Royale Marina Art in Surf Fenton, MI 810-629-1342 actionwater.com Cleveland, TN 423-472-1201 clevelandboatcenter.com Lebanon, TN 615-444-2628 www.aquasportmarine.com DEALERS Action Water Sports of Fenton Dockside Marine Chessie Marine Sales WOW World of Watersports Boystown, NE (402) 516-8034 www.wowwatersports.com Hot Springs, AZ 501-760-7100 diamonlakewatersports.com Boulder Boats WaterSki America Dallas, TX 972-620-2377 www.waterskiamerica.com Watersports BoardCo. Inc Wake Journal Orlando, FL 407-476-4791 www.wakejournal.com Diamond Lakes Cayucos, CA 805-440-6065 www.artinsurf.com Waterford, MI 248-681-9100 clubroyale.net Gull Lake Marine Richland, MI 267-627-4507 www.gulllakemarine.com Conneaut Lake Navigation Barefoot Central Katy, TX 281-395-9751 www.barefootcentral.com Conneaut Lake, PA 814-382-3255 www.navcompany.com Heinen’s Motorsports Osseo, MN 763-425-2178 heinenmotorsports.com 23 MEMBER DIRECTORY Hyperactive Watersports Chestermere, Alberta, CA hyperactivewatersports. com Memphis Boat Center Memphis, TN 901-744-4444 www.memphisboatcenter.com New Found Boat Shoppe Bristol, NH 603-744-0777 newfoundboatshoppe.com Redline Water Sports Chilliwaer, BC www.tige.ca Regal Marine Pty Ltdt Miami Ski Nautique Island City Watersports Cumberland, WI 715-822-8337 islandcitywatersports.com Miami, FL 305-438-9464 www.miamiskinautique.com Overby Marine Sales/ Service Littleton, NC (252) 586-3593 www.overbymarine.com Midwest MasterCraft Lauderdale Lakes Marina Elkhorn, WI 262-742-3898 lauderdalelakesmarina.com LIghthouse Harbor Marina Greentown, PA 570-857-0220 www.lighthouseharbor.com Lynnwood Motoplex Lynnwood, WA 425-774-0505 www.motoplex.net Main Channel Marina Syracuse, IN 574-457-4200 www.mainchannel.com MarineMax, Inc. Clearwater, FL (727)-531-1700 www.marinemax.com MasterCraft Dealer Tempe, AZ 602-541-3857 24 Crystal, MN 763-533-9666 Overton’s Midwest Watersports Pacific Nautiques Pacific, WA 253-833-4140 pacificnautiques.com Minnesota Inboard Watersports Excelsior, MN 952-474-1742 www.mninboard.com Parker Business Planning Orlando, FL 407-843-8808 parkerbusinessplanning.com Performance Ski & Surf Orlando, FL 407-859-7544 www.perfski.com Nautiqueparts.com Elizabethtown, NC 910-247-6201 www.nautiqueparts.com Lake Buena Vista, FL 407-939-0754 www.sammyduvall.com Raymond, ME (207)-655-7547 www.sebagowatersports.com Shuswap Marine Ski & Board Centres Calgary, Alberta, CA 403-255-0045 www.shuswapsnb.com Silver Lake Marine Race City Marine Mooresville, NC 704-799-0008 www.racecitymarine.com Nautiques of Orlando Orlando, FL 407-425-2678 www.orlandonautiques.com Sammy Duvall’s Water Sports Center Sebago Watersports MP Marine Products Salt Lake City, UT 801-973-4017 www.marine-products.com Sail & Ski Center Austin, TX www.sailandski.com Greenville, NC www.overtons.com Victoria, MN 952-443-1805 midwestwatersports.com Vermont, Victoria 03-9874-4624 www.regalmarine.com.au Silver Springs, NY 585-237-5185 www.silverlakemarine.com Ski Dock Recreation Station Spearfish, SD 605-717-4386 www.recstation.net Austin, TX 512-918-2628 www.skidock.com Ski Rixen of Quiet Waters Deerfield Beach, FL TNT Wakeboarding Raleigh, NC 910-987-5155 www.tntwakeboarding.com Afrayed Knot Watersports Cortez, FL 941-448-4169 www.floridafunboat.com H2O Sports Parasailing Hilton Head, SC 843-683-4386 www.h2osportsonline.net Stan Craft Marine Coeur d’Alene, ID 208-457-8000 stancraftmarinecenter.com Superior Boat Repair & Sales Rancho Cordova, CA 916-638-3382 superiorboatrepair.com Tommy’s Slalom Shop Denver, CO 303-455-3091 www.gettommys.com Fort Worth, TX 817-589-7547 www.texasmastercraft.com Ocklawaha, FL 352-288-9905 Crystal, MN 763-533-9666 wakeboardwarehouse.com Waterskis.com Texas Ski Ranch New Braunfels, TX 830-627-2843 www.texasskiranch.com Crystal, MN 763-533-9666 www.waterskis.com White Lake Marine The Boat House Iowa City, IA 319-631-0112 Panama City, FL 850-236-8677 www.pcbeachadventures.com Transition Watersports Wakeboards.com Texas MasterCraft High Times, Inc. Aquatic Adventures White Lake, NC (910)-862-3688 www.whitelake.com Holland America Beaufort Inlet Watersports Beaufort, NC 252-422-2498 beaufortwatersports.com Woodard Marine Banora Point, NSW -95837 www.tige.com Hydeville, VT 802-265-3690 www.woodardmarine.com Ft. Lauderdale, FL (206) 626-8091 www.hollandamerica.com Ikes Beach Service Best Boat Club Ft. Lauderdale, FL 954-562-5179 www.goboatingnow.com Gulf Shores, FL 251-948-3757 ikesbeachservice.com Just Chute Me Chute ‘em Up Parasailing Port Aransas, TX 361-774-5792 www.chuteemupparasail.com Daytona Beach Parasail Tigé Boats Australia Palm Harbor, FL 727-410-6443 www.hightimesparasail.com Daytona Beach, FL 386-547-6067 www.daytonaparasailing.com Destin, FL 850-333-3984 www.parasaildestin.com Lighthouse Harbor Marina Greentown, PA 510-857-0220 www.lighthouseharbor.com MB Parasail mbparasailing.com Dennis Parasail Tigé Performance Mesa, AZ 480-861-0666 www.tigeaz.com PARASAIL OPERATORS & MANUFACTURERS Plymouth, MA 508-789-0715 www.capecodparasail.com East Coast Parasail Tigé Watersports Corona, CA 951-737-9801 www.tigewatersports.com Adventure Parasail Virginia Beach, VA 757-714-6634 Marco Island Water Sports Marco Island, FL 239-777-9977 marcoislandwatersports.com North Cape May, NJ 609-889-9481 www.eastcoastparasail.com 25 MEMBER DIRECTORY Miami Beach Parasail SeaBreeze Parasail Top of the Line Parasail KC Watersports Miami Beach, FL 319-520-8266 miamibeachparasail.com Virginia Beach, VA 757-286-5930 www.dragonflyparasail.com Dunedin, FL 727-403-8807 www.clearwaterparasail.com Paola, KS 913-783-4300 www.kcwatersports.com Naam Sports SeaBreeze Watersports UFO Parasail Langkawi, Kedah 604-966-5991 www.naam.biz Honolulu, HI 808-396-0100 seabreezewatersports.com Lahaina, HI 808-661-78836 www.ufoparasail.net Orlando Water Sports Complex Nutin Fancy Fishin, Inc Sebago Watersports of Key West Wind & Watersports Dunedin, FL Key West, FL www.keywestsebago.com Ft. Myers, FL 239-765-8080 windandwatersports.com OBX Parasail Orlando, FL 407-854-1800 www.orlandowatersports.com Texas MasterCraft Ft. Worth, TX 817-589-7547 www.texasmastercraft.com www.obxwaterworks.com Siesta Key Watersports Paradise Parasail Ft. Myers, FL 239-433-4337 Pleasure Island Parasail Orange Beach, AL 251-609-0244 pleasureislandparasail.com Sarasota, FL (727)642-2876 siestakeywatersports.com Pensacola Beach, FL (850) 934-9743 www.radicalrides.com Sage Sailing Surfside Beach, SC 843-232-8383 Skys The Limit Watersports, Inc. 26 Lafayette, LA www.cajunxcables.com Dunedin, FL (727)389-2209 Elev8 Wake Park St. Augustine, FL 904-819-0980 www.smilehighparasail.com Boulder, CO 303-304-4844 www.elev8wakepark.com New Braunfels, TX 830-627-2843 www.texasskiranch.com Sunset Watersports Key West Key West, FL 305-294-1500 sunsetwatersportskeywest. com Sammamish, WA 206-227-5178 Pleasant Grove, Canada (415) 747-4119 wakeislandwatersports.com College Station, TX 979-229-9395 ASSOCIATES Hydrous Wake Park Allen, TX 214-390-3088 www.hydrous.com Tidalwave Watersports Mt. Pleasant, SC 843-296-9244 tidalwavewatersports.com Wake Island Watersports Wakeside at the Barracks H3O Development Partners SD Watersports Lake Buena Vista, FL 407-939-0754 www.sammyduvall.com Texas Ski Ranch CajunXcables Smile High Parasail Radical Rides CABLE PARK OPERATORS Belter Insurance Willows, CA 1-800-540-2258 www.belterinsurance.com Informes y Soluciones Lima, Peru 51-1-372-2200 informesysoluciones.com Big Game Watersports Northbrook, IL 847-715-1253 www.shoreline-marine.net Boating World Sportspower The Boarding School NASBLA Irvine, CA 949-660-6150 www.boatingworld.com Altadena, CA (626) 456-1969 www.sportspowerltd.net Orlando, FL 407-484-5525 theboardingschool.com Lexington, KY 859-225-9487 www.nasbla.org Clarion Corp of America Swimline Wake Charter NMMA Cyprus, CA www.clarion.com/us Edgewood, NY 631-254-2155 x145 www.swimline.com Portland, OR 503-421-8188 www.wakecharter.com Chicago, IL 312-946-6200 www.nmma.org Coleman Company Tearepair, Inc. WakeSurf NC Wichita, KS 316-832-3084 Land o Lakes, FL 800-937-3716 www.tear-aid.com Littleton, NC 252-203-7000 www.wakesurfnc.com National Safe Boating Council Evolution Insurance Brokers Sandy, UT 801-304-5572 www.eibdirect.com Unleashed Wake Magazine Toulouse, France 336-125-15123 unleashedwakemag.com ASSOCIATIONS & FRIENDS Bristow, VA 703-361-4294 safeboatingcouncil.org Surf Expo Atlanta, GA www.surfexpo.com AWSEF Ilmor Marine Mooresville, NC 704-360-1900 www.ilmor.com Wake Worx Knoxville, TN 865-643-4119 www.supersacr.com Polk City, FL 863-324-2472 www.waterskihalloffame.com Dale Dobroth Indexic, Inc Mt. Pleasant, SC 800-742-4781 www.indexic.net Ken Cook Co. Milwaukee, WI 414-466-6000 www.kencook.com CAMPS & SCHOOLS Chain O Lakes Water Ski School Three Lakes, WI 715-546-2014 chain-o-lakes-skischool.com INT League Black Diamond, WA 360-886-7822 www.intleague.com LA Fire Department Redondo Beach, CA 310-318-1395 www.watchthewater.org Protomet Corp Oakridge, TN 865-425-0600 www.ptmedge.com Miami Ski Nautique Miami, FL www.miamiskinautique.com LOFS Watersports Association Crown Point, IN 219-682-8528 USA Water Ski Polk City, FL 863-324-4341 Wake The World Asheboro, NC 336-215-1135 www.waketheworld.org Wakescout San Juan Capistrano, CA 949-496-2178 www.wakescout.com REPS Parker Stair MasterCraft Vonore, TN parker.stair @mastercraft.com 27 “Daddy, you promised to wear your life jacket!” Trust us, she’ll know if you don’t. Brought to you by the National Safe Boating Council and the women who nag love you. safeboatingcampaign.com