Positions - Watkins Glen International

On behalf of the entire Watkins Glen International team, we’re pleased to
welcome you to the Fan Ambassador Program! The Fan Ambassador Program
at Watkins Glen International, the premier road racing facility in the United
States, will be celebrating its 6th year of service. The following position
pamphlet contains information for certain jobs during the upcoming race
season. This pamphlet describes the tasks that are associated with each of the
jobs and which field of work they are related to. You will also find who the
contact person is and where you will be meeting to start your shift as well as
points of emphasis you should focus on for that job.
Positions:
• Photographers
• Media Center Assistant
• Media Center Lunch Room Assistant
• Media Shuttle Driver
• Media Center Main Entrance Assistant
Photographers will be expected to take pictures of the following:
• Displays
• Hospitality
• Fans
• Full Grandstands
• Camping
• Signage
• Races
• Capture the Moment
• A more detailed list will be provided closer to the event date
• Photographers must attend the “Photographer’s Meeting” to
receive photographer’s vest and instructions
The Photographer’s point of contact is Chris Banker in the Media
Center at 607-331-9070. Report to location assigned.
The Media Center assistant will be expected to assist the marketing
team with various tasks. These can include:
• Making copies
• Running errands
• Escorting guests
The Media Center Assistant’s point of contact is Chris Banker in the
Media Center at 607-331-9070. Report to the Front Desk in the Media
Center.
The Media Center Lunch Assistant will be expected to check
credentials to allow guests access to the lunch room in the
Media Center. Fan Ambassadors must feel comfortable denying
guests without proper credentials.
The Media Center Lunch Assistant’s point of contact is Chris
Banker at 607-331-9070. Report to the Lunch Room on the 2nd
floor of the Media Center.
The Media Shuttle Driver will meet and greet media personnel and
escort them to various locations as needed. (This individual may also
serve as the Pre-Race Escort driver as needed.)
The Media Shuttle Driver’s point of contact is Chris Banker at 607-3319070. Report to the Front Desk in the Media Center.
The Media Center main entrance assistant will be expected to check
credentials to allow guest’s access to the Media Center. You will also
act as a friendly, welcoming face to members of the media/guests that
enter the Media Center. Fan Ambassadors must feel comfortable
denying guests without proper credentials.
The Media Center Main Entrance Assistant’s point of contact is Chris
Banker at 607-331-9070. Report to the Front Desk in the Media
Center.
Positions:
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Ticket Office and Will Call Assistant
Gate Assistant
Credentials Assistant
The Ticketing and Will Call Assistants will be expected to retrieve
tickets for fans left in Will Call and assist with ticketing questions. Fan
Ambassadors may assist in answering questions and provide
information regarding the area and the track. They will also help to
keep things organized for the employees in the Ticket Office.
The Ticket Office & Will Call Assistant’s point of contact will be Jose
Cervantes at 607-331-3751. Report to the Ticket Office.
Gate Assistants will be expected to direct traffic, scan tickets or pass
out information. Fan Ambassadors must feel comfortable denying
guests without proper tickets or credentials. They will also act as the
welcoming committee by engaging with fans.
The Gate Assistant’s point of contact will be Gregg Goltry at 607228-7105. Report to gate location assigned.
The Credentials Assistants will assist guests at the Registration office
parking lot with facility questions, guidance to Will Call pickup, ticket
purchases or credential pickups. They will also act as a welcoming
friendly face to guests when they arrive.
The point of contact for the Credentials office will be Anne Williams
at 607-535-3371. Report to the Registration Building.
Positions:
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•
•
•
Glen Club Assistant
The Grove Assistant
Tower Suites Assistant
The Bog Assistant
Fan Walk Assistant
The Glen Club Assistant will be expected to
check credentials to allow guests access.
Fan Ambassadors must feel comfortable
denying guests without proper credentials.
They will also act as the welcoming
committee by engaging with fans. Fan
Ambassadors may also be asked to assist
with Driver Q&A set up.
The Glen Club Assistant’s point of contact will be Rob Murphy at
607-481-0655 or Harvey Harris at 607-742-1479. Report to the
Glen Club.
Grove Assistants will be expected to check credentials
to allow guests access. Fan Ambassadors must feel
comfortable denying guests without proper
credentials. They will also act as the welcoming
committee by engaging with fans and handing out
give-a-way items. Fan Ambassadors may also be asked
to assist with Driver Q&A set up.
The Grove Assistant’s point of contact will be Cindy Lewis-Black at
607-331-7395. Report to The Grove located near the Pedestrian
Bridge.
The Tower Suite Assistant will be expected to
check credentials to allow guests access to the
Tower Suites hospitality area. Fan Ambassadors
must feel comfortable denying guests without
proper credentials. They will also act as the
welcoming committee by engaging with fans.
The Tower Suite Assistant's point of contact for the Tower Suites
will be Cindy Lewis-Black at 607-331-7395. Report to the Tower
Suites.
You are welcoming the guest to this trackside
hospitality experience. You may be helping with
directions or making sure the guest has the
proper credential/wristband to be in that area. In
addition you will assist with handing out drink
chips and give-a-way items.
The Bog Assistant’s point of contact is Cindy Lewis-Black at 607331-7395. Report to the Bog located near the Pedestrian Bridge.
The Fan Walk Assistant will be expected to check credentials
to allow guests access to the Fan Walk. Fan Ambassadors
must feel comfortable denying guests without proper
credentials. Fan Ambassadors will also be expected to assist in
clearing the pits after the Fan Walk has ended.
The Fan Walk Assistant’s point of contact is Cindy Lewis-Black
at 607-331-7395. Report to location along Pit Road.
Positions:
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Kiosk Recycling Assistant
NASCAR 101 Assistant
Pace Car Ride Assistant
Hot Dog Eating Contest Assistant
The Kiosk Recycling Assistants will be assigned to a kiosk where they will
greet fans as they approach and receive recyclables. In turn, Fan
Ambassadors will reward fans with points that can be redeemed for WGI
prizes.
The Kiosk Recycling Assistant’s point of contact will be Alan Wendlandt
at 607-481-0674. Report to location at the Recycling Kiosk in Camping
area H1, by Stand 5, or in Gate 1 Camping.
Assist summer interns with greeting fans who come to booth.
Encourage them to participate in contests, answer questions, etc.
The NASCAR 101 Assistant’s point of contact is Hannah Lawrence at
607-229-6793. Report to NASCAR 101 booth on Display Row.
Assist in managing lines for pace car rides, and provide help with
opening doors, keeping the area safe, and helping buckle people in.
The Pace Car Ride Assistant’s point of contact is Mike Eckert at 607-8575493. Report to location on Pit Road.
During the Sahlen’s event weekend, the Hot Dog Eating Contest
Assistants will be expected to help staff members set up and run the
contest. You may be helping to count hot dogs consumed. They will
be interacting with fans of all ages that are spectating and
participating.
The Hot Dog Eating Contest Assistant’s point of contact for the
contest will be Jeff Nelson at 607-267-1805. Report to the stage in
the Budweiser Garage area.