Swatch Watch Phase 2 :
Transcription
Swatch Watch Phase 2 :
E-learning Dokeos group 5 Swatch Watch E-TEAM MARKETING PROJECT 2010 Sofie Vandoninck Cescia Vanhout Tinne Oostvogels Loic Mouget Amaury Leclerc 1 E-learning Dokeos group 5 Swatch Watch Table of contents Introduction……………………………………………………………………………………………………………………………………….3 Phase 1: TARGET A BRAND/PRODUCT………………………………………………………………………………………………..3 Phase 2: IDENTIFY MAIN SELLING POINTS and MARKETING STRATEGY……………………………………………….3 2.1 Appeal of the product……………………………………………………………………………………………………..…3 2.2 Popularity…………………………………………………………………………………………………………………………..4 2.3 Popularity in France and Belgium………………………………………………………………………………………5 2.4 Advertising…………………………………………………………………………………………………………………………5 Phase 3: DESIGN A NEW PRODUCT………………………………………………………………………………………………..…..9 3.1 The product’s characteristics………………………………………………………………………………………..……9 3.2 Brand name…………………………………………………………………………………………………………….………11 3.3 Slogan & Logo…………………………………………………………………………………………………………….……11 Phase 4: MARKETING CAMPAIGN…………………………………………………………………………………………………….12 Phase 5: ADVERTISEMENT ………………………………………………..……………………………………………………………..13 5.1 Advertisement ……………………………………………………………………………………………………………….13 Phase 6: PRESENTATION…………………………………………………………………………………………………………………….? 2 E-learning Dokeos group 5 Swatch Watch Introduction We started this project with a group of 5 people. Three Belgian students and two French students. From the beginning, there were some troubles with the communication between the two groups of students. The French students responded really late (Thursday) to our e-mails and our ideas. Because of this it was very hard for us, the Belgian students, to make a good project. When the French students didn’t respond in time, we started to complete a new phase on our own. In Phase 3 there was some disagreement between the two teams and eventually we decided together that it was best to go our separate ways from then on. All text written in red is the contribution to the project from the French students. We hope you enjoy the outcome of our project and enjoy reading it! Swatch Watch Phase 1 : TARGET A BRAND/PRODUCT We have chosen the brand ‘Swatch Watch’ as the subject of our E-team marketing project. The Swatch Watches seemed very interesting to us because watches are something that almost everyone wears. You can get very creative with it. Make something unique of them. Swatch Watch Phase 2 : IDENTIFY MAIN SELLING POINTS and MARKETING STRATEGY 2.1 Appeal of the product The most important features of the Swatch watches are that they have a high quality and a very affordable price. The company came up with some smart moves to ensure this combination of high quality standards and low prices. For most of their watches they would use few components to produce the watches at a low price. Their next move was to produce Swatch watches using cheap materials (plastic) in cheap manufacturing plants. Now, Swatch has watches of all prices and styles, but still allowing people to wear fashion watches at a much lower price than the designer watches. The average cost of Swatch watches online is between £37.00 to £150.95. It’s simple, everybody understands how you use the watch, it doesn’t have many buttons, functions, you can easily use it. Most watches could be bought in almost every jeweler. So it is easy to buy a Swatch watch. In time, these watches became a collector’s item because of their variety of design. Swatch always comes up with new ideas and creates all kind of watches for different celebrations: Valentine’s Day, Mother’s Day, celebrating the Chinese year of the Dog, 100 years of cinema,…They used to have all kind of designs both cheap and expensive ones as you can see below. In the nineties, sales fell and 3 E-learning Dokeos group 5 Swatch Watch that’s why they reverted to simple designs with a touch of luxury. These watches gave all kinds of new and exciting ways to express your personality. These days Swatch produces such an overwhelming range of designs and functions. But whatever the design of functions may be, Swatch will always stick to their high quality standards. 1986 The four Swatch Art Specials designed by Keith Haring are sold in the USA 1995 "100 years of cinema" are celebrated with the Swatches "Eiga Shi" by Akira Kurosowa, "time to reflect" by Robert Altman and "Despiste" by Pedro Almodovar 1990 Xmas Special "Hollywood Dream" 1998 Mother’s Day Special "The Rose" and Mother in Law´s Day Special "Piquant" 1995 The "Perfect Timing", a Swatch Chronometer tested by the COSC, shows the countdown to Atlanta 2002 Stephen Dean designs the Swatch Art Special "Coor on things" Figure 1: Swatch watches through the years. 2.2 Popularity Swatch is the world’s biggest selling watchmaker and it is seeing an excellent increase in orders as the world economy and demand for luxury watches both improve. The board was very confident of achieving more sales growth in 2010. Swatch is world famous for its excellent designs. During the 80’s, if you didn’t wear a Swatch watch you weren’t good enough to be part of the group. Swatch watches are popular because they’re very cheap in price. The aim of this watch is to use it, till it’s broken. But you don’t need to repair it, because it’s cheap. You just buy a new watch. So you can’t get bored, you just buy a new watch. It’s even more popular because they introduce new models each year. You can buy special Valentine’s watches or watches that celebrate the year of the tiger (Chinese new year). You also got the classic models, so you’ve got something for everybody. People like Swatch because they know its quality and its creativity. They have a wide range of products. This range includes five families: Swatch Originals, Swatch Irony, Swatch Skin and Swatch Bijoux. Figure 2: One of the bestsellers, the Swatch Full Blooded Gold. Figure 3: the Hayek Branded Swatch with the head of the Swatch founder on the watch . Figure 4: The Club Special 2008 once again (the best sold Swatch of all times) 4 E-learning Dokeos group 5 Swatch Watch The Swatch-group contains a lot of strong brands. The most well-known brands are Flik-flak and Omega. Flik-Flak are Swatch-watches for children and Omega is a more expensive brand. 2.3 Popularity in France and Belgium In Belgium the Flik-Flak watches were very popular in the ‘80s and ‘90s. When I was younger I remember that almost all of my friends wore a Flik-Flak watch. Turnover of the Swatch watches for the last financial years: 2008/12/31: 9.339.744 EUR 2007/12/31: 8.886.592 EUR 2006/12/31: 7.716.219 EUR The last few years the turnover of Swatch watch has increased witch 1.623.525 EUR. This indicates that Swatch watches are becoming more and more popular again in Belgium. Thanks to proximity between France and Switzerland, Swatch in France enjoys a good reputation, more the East France supplied the Swiss watch-making pond with workers who so get involved in the conception and export the image of a prosperous, innovative and modern company The commercial headlands everywhere in the hexagon are many. For example for the Paris Basin, more than 18 shops sell the various ranges of the company Swatch in France. The various sectors use (wear out) the sponsoring to promote the brand all around the world. The major sponsors are mainly in the event sports and Alpine, so France still shares this with Switzerland and the increasing notoriety of the brand is not foreign there 2.4 Advertising In Belgium, Swatch advertises in fashion magazines and on billboards. Swatch never makes television ads or radio ads. They advertise in Glam*it, Flair , Elle, Marie Claire,.... and other women magazines. The philosophy of Nick Hayek, Jr President of Swatch, is “Be curious, bold and open to new things. Make your life exceptional.” With this thought the marketing of Swatch was to become fresh and upbeat. It must position the Swatch watches as a ‘must have’ accessory. Examples of Swatch’s innovative marketing are shown below. Besides these campaigns, advertisements, websites and sponsorship they also build mega stores which have gleaming mosaics, interactive games and exhibitions. With the development of their products, they gained a reputation for creative and imaginative marketing, establishing Swatch brand that was different and young, conjuring up visions of exciting lifestyles. 5 E-learning Dokeos group 5 Swatch Watch Examples: Figure 5: The Swatch Touch "Bunnysutra" The launch of the Swatch Touch "Bunnysutra" (2004) was a large success. This campaign was very successful because of their funny and provocative approach. Figure 6: The 32. beat Swatches. Swatch even made watches especially for the footballfans on het Soccer World Championship 2006 in Germany with a release of 32 .beat Swatches showing the flags of the participating countries. Figure 7: Advertisement for the Valentine's watch. This is a typical Swatch advertisement, it’s colorful and playful. They want to attract young people. Figure 8: A screenshot of the twitter-page. Another way to attract young people is the Swatch-twitter-page. You can follow your favorite brand on twitter. It’s a new way of advertisement and it’s getting more and more popular. 6 E-learning Dokeos group 5 Swatch Watch Figure 9: Examples of some pictures of people wearing a Swatch watch. There’s also a Swatch watch fan page on Facebook®. People on Facebook® can become a fan of this page. You can also find more information about Swatch Watch. Right now there’s a competition going on. People can upload a picture of how they wear their Swatch Watch. The winner gets 20 watches, one in each color from the Swatch Color Codes Collection. Sponsorship : The Swatch and the FIVB, the International Volleyball Federation had signing a partnership. Swatch became the sponsor of the Beach Volleyball World Tour. Swatch participate in all FIVB Beach Volleyball world tour events through establishing points of sales and organizing side and merchandising activities. Each seasons Swatch create two watches especially for this events. Swatch, bring this experience in the field of innovations, who have developed FIVB in many things like timing and technical innovations, with the electronic scoreboards supply and speed of service measurements. With this partnership Swatch support the growth of public and media interest. The Swatch TTR World Snowboard Tour is the most important organization freestyle snowboard contests around the globe. Swatch try to develop this sports, they give the larger prize purse in the history of snowboard. Swatch is the official timekeeper and co-sponsor of the Red Bull X-Fighters. The 2008 title went to Swatch Pro Team member, Mat Rebeaud, who won 4 of the 6 events. Another Swatch Pro Team member, Robbie Maddison, obtained 3rd place. For the first time in 2008 BMX (Bicycle Motocross) figured as a discipline in the Olympic Games in Beijing. Swatch is the official timekeeper and data handler of the BMX Super cross World Cup and UCI BMX World Championships. Swatch O'Neill Big Mountain Pro, a Free ride mobile event taking place in the European Alps, enables 26 best free ride snowboarders and skiers in the world to put their innovation and skill to the test. After 8 days of competition, the 2008 title was awarded to Jeremy Jones, member of the Swatch Pro Team. Swatch is the partner of the O'Neill Highland Open by Swatch. Taking place on the northernmost coast of Scotland, this competition is the principal and certainly the coldest stages for the surfers in the ASP World Qualifying Series (WQS) For several years, Swatch sponsors many athletes in different sports ; 7 E-learning Dokeos group 5 Swatch Watch Snowboard; Terje Haakonsen (Norway), David Benedek (Germany), Xavier de le Rue (France), Geraldine Fasnacht (Switzerland), Christian Haller (Switzerland), Frederik Kalbermatten (Switzerland), Jan Scherrer (Switzerland), Nicolas Müller (Switzerland), Anne-Flore Marxer (Switzerland), Jeremy Jones (USA). Ski Free ride; Thomas Diet (France), Sverre Lillequist (Sweden), Phil Meier (Switzerland), Cody Townsend (USA), Kaj Zackrisson (Sweden), Richard Permin (France), Seb Michaud (France), Joonas Karhumaa (Finland), Laura Bohleber (Switzerland), Mirjam Jäger (Switzerland). Freestyle Motocross (FMX); Mat Rebeaud (Switzerland), Busty Wolter (Germany), Robbie Maddison (Australia), Lance Coury (USA). Surf; Bobby Martinez (USA), Sam Lamiroy (UK), Rikki lancaster (Australia). BMX; Khalen Young (Australia), Robert de Wilde (The Netherlands). Beach Volleyball; Igor Kolodinsky & Dmitri Barsouk (Russia), Pablo Herrera & Raul Mesa (Spain), Julius Brink & Christoph Dieckmann (Germany), Clemens Doppler & Peter Gartmayer (Austria), Martin Laciga & Jan Schnider (Switzerland), Ana Paula Connelly & Shelda Bede (Brazil), Simone Kuhn & Lea Schwer (Switzerland), Wang Jie & Tian Jia (China). 8 E-learning Dokeos group 5 Swatch Watch Swatch Watch Phase 3 : DESIGN A NEW PRODUCT 3.1 The product’s characteristics We thought it would be nice to design watches that you can hang onto a necklace. Nowadays it is very popular to have a bracelet or a necklace with charms. Our product is based on a simple silver or golden necklace with a watch. You can collect different charms and hang them onto your necklace. It’s up to the customer to decide which charms he wants to collect. We notice that a lot of women don’t like wearing a classical watch. The watch often doesn’t match with the rest of the clothes and it’s often too big to wear under a narrow sweater. When you choose our product you can match the basic watch with all sorts of charms in different colors. Or you can wear the watch separately. We think that the different charms can be gifted on various occasions, it’s obvious that we will have valentine’s editions, Christmas editions, summer editions,… An other target group can be young girls (aged 12-18), they love collecting items and they can make it personal. Girls love to be different at that age. The watch itself is the same price as a basic silver/golden watch from Swatch. The prices of the Swatch watches range from $50 to up to $350. Most watches have an acceptable price of about $100 though. The charms have a standard price like the Thomas Sabo® or Pandora® charms. They start at a price of €30. The charms aren’t very big, because nobody wants to look like a Christmas-tree. We are different from Swatch® because our product isn’t a “real” watch, it’s a charm. We want to create a new fashion-item. I personally was tired of wearing the same watch, I got tired of searching my cell phone to check the time. This product is fashionable, it’s easy, it looks good and it tells you what time it is without unloading half your purse. 9 E-learning Dokeos group 5 Swatch Watch Figure 10 : a simple example of a watch Figure 11 : you can watch the time by opening the striped charm. The other 2 are regular charms. 10 E-learning Dokeos Figure 12 : a basic watch 3.2 group 5 Swatch Watch Figure 13 : example of a charm Brand name We have chosen ‘Enchained’ as the name of our new product. This name is a combination of the words enchanted and chain. Enchanted literally means: to cast a spell over something/someone. (www.thefreedictionary.com) We want the people to be enchanted witch our product. We want them to fall in love with it. The other part refers to the fact that our product is a sort of necklace and not a regular watch. 3.3 Slogan & Logo For the slogan of the product, we have come up with: ‘Be unique, Be you’. Our product is something special. Not everyone has it. We want to emphasize the fact that every person is unique. Some people really want to stand out from the crowd and with our product they can do that. We have chosen to keep our logo very simple. A little clock in the background and the name of our product in the foreground. For the color, we have chosen blue because people associate this with happy feelings and purity. 11 E-learning Dokeos group 5 Swatch Watch Swatch Watch Phase 4 : MARKETING CAMPAIGN 4.1 Main selling points & sales outlets Our product will of course be sold in all jewelers for example Voeten® and Huybrechts® in Geel. These jewelers will be our main selling points. Besides these outlets, the ‘Enchained’ watches will also be sold in Galeria INNO® and accessory stores. Figure 14: Example of a jeweler. 4.2 Packaging The watches will be put in nice black stylish boxes. The name of our product will be printed on the lid of the box in silver ink. We want to keep the boxes plain and simple because we want it to look stylish and not childish. The picture below shows an example of a plain black box. Our boxes will of course be different from this one. We will give it a unique view by changing the shape of the box. We will for example use octagonal boxes instead of square ones. Figure 15: Example of a plain black box. The black boxes will be packed separately in little cardboard boxes. The design of these boxes will be feminine and attractive to the eye. 4.3 Methods of advertising We will place advertisements of the ‘Enchained’ watches in various magazines such as Flair®, Glam It®, Elle® and Marie Claire®. The target people of our product are women, that’s why we chose these women magazines. These magazines focus a lot on the well-being of modern women and fashion. That’s what makes this communication medium perfect for our marketing campaign. Besides the adverts in magazines, we will also hang eye-catching posters in the showcase of the jewelers and on billboards along the side of the road. The posters and the billboards will show a well-known model wearing the watch alongside the slogan and the logo of the ‘Enchained’ watches. The design of the posters and billboards will change regularly so that it does not become boring to our costumers. 12 E-learning Dokeos group 5 Swatch Watch Phase 5: Advertisement 5.1 Advertisement We use a modern way of advertisement. We want to make a “moving” billboard. You will see one of the posters and they colour of the necklace will change. Of course this isn’t possible on paper. In magazines you’ll find a poster, the colour of the necklace will change in time. The rest of the poster is black/grey because we really want to stress the necklace. We’ve chosen Kate Moss, because she is a natural beauty. She doesn’t need much make-up or fancy clothes to look good. She is known all over the world, because of her timeless beauty. We’ve chosen a dress that shows a little bit of cleavage, because we want to attention to the necklace. We want to keep working with Kate Moss, so that our customers easily recognize our campaigns. It’s expensive to work with her, but she does a great job, she is popular, she is an icon in fashionindustry. We think it’s worth the investment. We could also give her some of the jewelry and create something special for her so she can wear this on the red carpet. The fact that she used cocaine is not a problem, it’s been 2 years and we think the public has forgiven her when she checked into rehab. We also love her individual style, that’s what our product stands for. Being yourself and being individual. 13 E-learning Dokeos group 5 Swatch Watch The poster 14 E-learning Dokeos group 5 Swatch Watch Different colours 15