Human Resources Case Study

Transcription

Human Resources Case Study
Human
Resources
Case Study:
Includes:
Opportunity Marketing Piece
Skills Survey
Grading Sheet
Contact:
Jeff Bennett
VP of Business Development
850.983.4871
[email protected]
850-983-4777 | www.ropella.com
COMPANY
IMERYS
POSITION
Human Resources and
Training Manager
LOCATION
Roswell, GA
For more information contact:
Robbie Ropella
Vice President, Client Development
Ropella
850-983-4777
[email protected]
ROPELLA
TM
GROWING GREAT COMPANIES
8100 Opportunity Drive | Milton, Florida 32583
850-983-4777 | www.ropella.com
IMERYS
Human Resources and Training Manager
IMERYS
Company Information
With sales totaling over $4.4 billion, 15,000 employees located in over
45 countries and 112 mining sites around the globe, Imerys is the world
leader in industrial minerals. Imerys mines resources and turns them
into value-added solutions that improve the products and processes
of its customers. Paints and coatings, inks, building and construction
products, plastics, sealants and adhesives, lawn care and landscaping,
health, beauty and nutrition products are just a few of the applications
that use their products to enhance processing, cost-effectiveness and
performance. The Imerys product portfolio includes kaolins, clays, calcium
carbonates, feldspars and mica. They take these naturally occurring
minerals and maximizes their value through a variety of processing
and treatments. All of the company’s products are supported by a high
standard of technical service, product development and research from
a team of experienced scientists and industry specialists. Imerys works
actively with their customers to develop new and unique solutions to
technical problems and challenges.
Imerys is organized into four business groups, each of which has frontrank positions:
§ Minerals for Ceramics, Refractories, Abrasives & Foundry
§ Performance & Filtration Minerals
§ Pigments for Paper
§ Materials & Monolithics
Minerals for Ceramics, Refractories, Abrasives & Foundry
This business group has expertise in all the techniques needed for
transformation, it also offers a diverse range of products that meet the
specific requirements of the industries it serves, especially in terms of
chemical composition, mechanical properties, thermal and chemical
resistance.
More Information:
www.imerys.com
Ropella | Executive Search and Consulting | www.ropella.com
2
IMERYS
Human Resources and Training Manager
The business group is now made up of the following four activities:
§ Minerals for Ceramics
§ Minerals for Refractories
§ Fused Minerals
§ Graphite & Carbon
Performance & Filtration Minerals
As a group they provide customers with tailor-made solutions in highly
technical fields where not only chemical composition, morphology,
mechanical properties, thermal and chemical resistance, but also food
and pharmaceutical grade processing are key requirements. Based on
the transformation of a wide range of extensive, high quality mineral
reserves (kaolins, carbonates, feldspar, mica, ball clays, diatomite, perlite
and vermiculite), as well as expertise in all the techniques needed for
processing, it offers a great variety of products.
The business group is organized in two activities
§ Performance Minerals
§ Minerals for Filtration
Pigments for Paper
This business group encompasses Imery’s activities in kaolin and calcium
carbonates (natural and precipitated) for the paper industry. Its structure
is designed to serve the needs of the changing global paper market.
The Pigments for Paper Group supplies more than 350 paper mills, 24%
of which are in North America, 43% in Europe and 33% in the rest of
the world, mainly Asia-Pacific, the region driving growth in the paper
industry.
The business group is organized in geographical zones:
§ Europe § South America
§ North America § Asia-Pacific
Materials & Monolithics
The Materials & Monolithics has strong market positions that it continues
to develop through substantial capital expenditure and an active
Ropella | Executive Search and Consulting | www.ropella.com
3
IMERYS
Human Resources and Training Manager
innovation policy.
With it high-quality deposits and high-performance industrial assets, the
Building Material Group activity is France’s largest producer of clay roof
tiles, bricks and chimney blocks and of high-quality natural slate. Imerys
also contributes to the development of renewable energies, particularly
in photovoltaic tiles.
The business group is made up of the following two activities
§ Building Materials
§ Refractory solutions
These business groups are in turn organized into operating activities
serving specific markets. Beyond the legal aspects, a business and
market-based approach is preferred for each activity, in order to drive the
field implementation of ambitious development strategies.
Innovation
Imerys puts extensive resources into research, investing approximately
1% of its 2008 sales. It builds close partnerships with its major customers
and calls on substantial resources to achieve innovations that meet the
customer’s exact need with 270 researchers and technicians, 7 research
& technology centers, 18 market-focused laboratories and technical
centers and cooperation with renowned institutes patents. As of the end
of 2008, Imerys owned 3,240 registered or pending trademarks, 1,140
granted or filed patents, 170 industrial designs and 10 utility models.
Each Business Group is responsible for managing its own Research &
Development effort. They demonstrate great ability in designing specific
innovations for their areas of business and expertise. Considerable
potential for further innovations exist at the crossroads between several
activities. Identifying those opportunities and turning them into new
businesses for Imerys is the mission of the Innovation Department
created in early 2007. Around 20 research projects have already been
identified and are being gradually implemented in nanomaterials,
Ropella | Executive Search and Consulting | www.ropella.com
4
IMERYS
Human Resources and Training Manager
ceramics and functional additives for building materials.
Developing solution portfolios
Imerys’ target markets are many and varied, so its overall trade risk is low.
Its ten biggest customers represent less than 20% of its sales.
Imerys strives to develop real portfolios of solutions for its markets. As its
customers’ technological partner, Imerys draws on in-depth knowledge
of their manufacturing processes, products and applications to deliver
solutions that improve their performance and costs. For a high number
of customers, Imerys develops technical solutions on a multi-mineral,
multi-expertise basis. This approach stimulates the innovation capability
of Imerys’ people: closer to their customers, they identify new areas of
opportunity that give rise to new ideas for solutions.
Corporate Culture:
IMERYS is a high energy organization where employees thrive in a fast
paced, creative environment. High standards are set at all levels. Each
employee, from top management to the newest intern, is expected to
do what is right for the long-term. Imerys believes that each member
of its team must be both action-oriented and a strategic thinker.
Employees need to have the courage to take risks, to constantly look for
innovative ways to improve products, costs and processes with a spirit
of entrepreneurship. The company is strongly focused on building teams
with each member being a committed player.
Imerys understands that its people are responsible for corporate
success. Imerys has a decentralized management structure which
allows it to empower employees at every level to make decisions in
a proactive manner. Imerys gives its managers the autonomy they
need to drive strategy and manage businesses. Imerys believes this
managerial empowerment is key to maintaining a competitive edge.
Imerys employees and managers respond quickly to information and
local conditions and are able to remain entrepreneurial. Imerys strongly
believes that managerial empowerment is a powerful tool in developing
exceptional employees.
Ropella | Executive Search and Consulting | www.ropella.com
5
IMERYS
Human Resources and Training Manager
Bob Smith
Management Information
Business Director
Bob received his Bachelor’s in Chemistry from Temple University. He
has been working in the coatings additives arena for the last 10 years
previously with Dupont and Ciba Geigy. He recently joined IMERYS to
help turn IMERYS into a market focused organization. Bob is a high
energy guy with a consultant mentality for management. He enjoys
collaborating and helping his people see the big picture. Bob is married
and has three children. When Bob is not at home with his kids he enjoys
working out, playing tennis, cycling, and competing in sprint triathlons.
Ropella | Executive Search and Consulting | www.ropella.com
6
IMERYS
Human Resources and Training Manager
Human Resources and Training Manager
Position Information
Reports To
Business Director
Position Description
Provides broad-based support to all groups in the business
--manufacturing, sales, marketing, technical and administration - in
order to improve quality, productivity, employee engagement and
customer satisfaction. Serves as a member of the business leadership
team, understanding the strategy, plans and needs of the business and
providing strategic HR services and solutions in support of the business
needs and objectives.
Duties and Responsibilities
§ Provides HR leadership, counsel and support to all groups within the
business in the areas of staffing, compensation, policy development
and implementation, organizational development, talent management,
learning and development and change initiatives.
§ Provides business unit support for all HR processes/initiatives, including
partnership with representatives in staffing (to meet recruiting
/ staffing / hiring needs), compensation (manage organizational
compensation processes that support corporate requirements) and
core HR processes (liaison between Finance and corporate Payroll).
§ Ensure Talent Management / Development / Retention processes
are in place to support business needs and are in line with a High
Performance Organization philosophy.
§ Manages / conducts organizational learning / training processes to
meet identified business needs.
§ Tracks key HR performance indicators and develops action plans for
improvement.
§ Manage / coordinate all organizational training.
§ Plan training curriculum for in-house training program and establish
and monitor standards for appropriate progression within those
raining plans.
§ Monitor training results and act as main liaison for the Department of
Labor - Training and Education Grant Programs.
§ Monitor and facilitate employee development training.
§ Develop and conduct on boarding training during employee’s initial
Ropella | Executive Search and Consulting | www.ropella.com
7
IMERYS
Human Resources and Training Manager
weeks in the organization.
§ Lead and organize professional sales training for the expansion joint
business.
§ Develop and lead supervisor mentoring training program.
§ Manages / organizes and tracks all of the required employee safety
training.
Qualifications
§ Experience: Minimum of seven years of experience in business,
in a sales and manufacturing organization. Minimum of three
years of experience in Quality Management System installation /
administration, safety and security. Broad business exposure, including
strategy development and organizational change management would
be very helpful.
§ Education: Bachelor’s Degree in Business, Psychology, Human
Resources or Liberal arts preferred.
Ropella | Executive Search and Consulting | www.ropella.com
8
IMERYS
Human Resources and Training Manager
Roswell, GA
Area Information
Located in the foothills of the Georgia Mountains
and home to over 90,000 residents the city of
Roswell, GA offers and unparalleled quality of
life. Roswell was named by Atlanta Magazine
as the best place to live in the region, beating
out 52 other locations in 12 counties. Roswell is
conveniently located only 20 minutes north of
Atlanta and within approximately a 5 hour drive
of any city in Georgia.
Atlanta Skyline
Vickery Falls
Canton Street Shops
Roswell boasts various antique markets, gift
shops, furniture showrooms, booksellers &
florists, a great selection of items that are perfect
for your home, garden or office. If you are seeking
the latest fashions the North Point Mall is located
only fifteen minutes away, providing all the big
name brands without the big city hustle.
Roswell is home to numerous artists, musicians,
performers, dancers and entertainers. Art
walks, artists’ studio tours, gallery tours, special
exhibits, theatrical performances, art festivals,
dance, and concerts are abundant. Home to the
Great Chattahoochee River Paint Out, where
professional and amateur artists gather for 3
days of painting, then all work is submitted to
be shown and awarded. Roswell is host to many
unique and inspiring activities.
Being located near the Chattahoochee River
allows for many opportunities for outdoor
activities that range from kayaking to historical
walking tours. Hit the museum, for some fun
historical learning, visit the river for Kayaking,
Biking, or Boating, take a stroll in the parks or visit one of the many well
known historic locations. With plenty of sights to see and things to do, it’s
hard to be bored in Roswell, GA.
Breathe in the fresh air at any of the 18 parks that provide over 800 acres
of outdoor play-space. Roswell’s Recreation and Parks Department has
been nationally accredited and recognized an unprecedented eight
times by the Georgia Parks & Recreation Association for having the best
Ropella | Executive Search and Consulting | www.ropella.com
9
IMERYS
Human Resources and Training Manager
department in the state. With goals that promote
community spirit and athleticism in the youth of
Roswell, this department has been successful in
hosting a variety of different events and classes
for all ages.
Roswell City Hall
Chattahoochee River
Roswell Planation Home
“Where yesterday is not so long ago,” is how the
Historic Roswell Convention & Visitors Bureau
describes this North Fulton city established in
1839. Most famous for its charming Historic
District, Roswell, GA has been revitalizing its
brick-paved sidewalks with a charming medley of
new restaurants, shops, businesses, and restored
homes. Some of the most famous historical sites
are the Archibald Smith Plantation Home, Faces
of War Memorial and Primrose Cottage. Roswell,
GA encourages people of all ages to discover the
joy of strolling along tree-lined streets filled with
rich history and contemporary luxuries.
With over 20,000 school age students, Roswell
offers 15 public schools within the Fulton county
school district, twelve private schools and two
charter schools. These schools offer a variety
of opportunities for a high quality education.
In addition, Roswell has two higher education
facilities, Georgia Perimeter College and Strayer
University. These universities offer associates,
undergraduate and graduate programs for their
students.
With Atlanta being only 20 minutes away there
are plenty of opportunities for sports fan. Atlanta
Georgia has five professional sports teams. The
MLB Atlanta Braves play at Turner Field during the
spring, summer and fall, while the WNBA Atlanta
Dream, NBA Atlanta Hawks and NHL Atlanta
Thrashers all meet their opponents at Philips
Arena. When the weather cools down in the fall,
the Georgia Dome heats up as the NFL Atlanta
Falcons start their season.
4th of July Celebration
Ropella | Executive Search and Consulting | www.ropella.com
10
IMERYS
Human Resources and Training Manager
Links
Area
City of Roswell, GA
www.roswellgov.com
News
Atlanta Journal-Constitution
www.ajc.com
Historic Roswell Convention &
Visitors Bureau
www.cvb.roswell.ga.us
Roswell Weekly
www.roswellweekly.com
Entertainment
Roswell
Historic Roswell
www.cvb.roswell.ga.us
Bulloch Hall
www.bullochhall.org
Atlanta
Six Flags Over Georgia
www.sixflags.com/OverGeorgia
Atlanta Botanical Garden
www.atlantabotanicalgarden.org
Georgia Aquarium
www.georgiaaquarium.org
Zoo Atlanta
www.zooatlanta.org
CNN Studio Tours
www.cnn.com/tour/atlanta
World of Coca-Cola
www.worldofcoca-cola.com
Shopping
North Point Mall
www.northpointmall.com
Historic Roswell Convention &
Visitors Bureau shopping page
www.cvb.roswell.ga.us/shoppingantiques.html
North Fulton Neighbo
www.neighbornewspapers.com
Education
Fulton County School District
www.fultonschools.org
Georgia Perimeter College
www.gpc.edu
Strayer University
www.strayer.edu/roswell
Real Estate
Solid Source Reality
www.solidsourcerealty.com
Prudential
www.prudentialga.com
Perimeter Brokers
www.perimeterbrokers.com
Sports
Atlanta Sports
www.atlanta.net/sports
Atlanta Braves
atlanta.braves.mlb.com
Atlanta Hawks
www.nba.com/hawks
Atlanta Falcons
www.atlantafalcons.com
Atlanta Thrasher
thrashers.nhl.com
Ropella | Executive Search and Consulting | www.ropella.com
11
IMERYS
Human Resources and Training Manager
For more information contact:
Robbie Ropella
Vice President, Client Development
Ropella
850-983-4777
[email protected]
If you have open positions in your
organization, give us a call and put our
people and our process to work for you.
ROPELLA
TM
GROWING GREAT COMPANIES
8100 Opportunity Drive | Milton, Florida 32583
850-983-4777 | www.ropella.com
12
13
Skill Survey for: Human Resources & Training Manager
Please type your answers in blue.
Name:
Date:
1. Outline University Degree(s) with date(s):
(Please provide the Name, the Location and the Phone # of each Institution
& YOUR BIRTHDATE ) Note: This date is required in degree confirmation checks and will
only be used for that purpose. Your birth date will not be supplied to the client.
2. Describe your experience managing organizational learning and training processes to meet
the identified needs of a business unit.
3. Describe your experience providing support for all Human Resource initiatives, which
includes partnering with representatives from staffing, compensation and other core Human
Resources processes.
4. What is your experience implementing Talent Management/Development/Retention
processes and aligning them with the organization’s philosophy?
5. Describe you experience monitoring training results and acting as a main liaison for the
Department of Labor – Training and Education Grant Programs.
6. What is your experience identifying competitive patents and commercial developments that
overlap with the growth strategy?
7. Describe your experience developing and conducting on boarding training during
employee's initial weeks in the organization.
8. Describe your experience leading and organizing professional sales training for the
expansion joint business.
9. What are your circumstances regarding relocation to either the Roswell, GA or Santa
Barbara, CA area? Are there any special issues we should be aware of?
10. If asked one of the following questions during an interview, how would you answer?
Why are you considering this opportunity? (or)
What’s motivated you to consider a job change at this time?
References
Please provide three to six references. The first priority is customers, past bosses, then
employees, then peers.
Example: Bob Smith, currently – VP of Human Resources at ABC Chemical 412-123-4567,
Email: [email protected].
Was Dir of Staffing, my direct boss, while I was Recruiting Manager at ABC Chemical.
We will NOT contact any references until after completing the
interview process and not without notifying you first.
1)
2)
3)
14
Our grading sheet is a form you complete on every candidate you have now screened as a potential fit. If you
can tell that some of the candidate’s are probably C level in a superficial overview in comparison to others you
set those aside now and grade the rest. The grading sheet will help you objectively weigh all the Must Haves
and even the preferences in such a way that at the end of using the grading sheet process you can be pretty
sure who the A plus candidates are, who the A candidates are, and who the B candidates are. Then we focus
on scheduling for the A’s.
Candidate Comparison-Grading Sheet
Grade:_____
Candidate Name:
Client Name: Imerys
Hiring Manager’s Name: Steve Jones
Position: Human Resources & Training Mgr HR Rep’s Name: N/A
Attribute
1 .Education
A = BS in Business or HR Management
B = BS in another field
C = No Degree
2. Exp. managing organizational learning and
training processes to meet the identified needs of
a business unit
A = Yes
B = Somewhat
C = No
3. Exp. managing organizational learning and
training processes to meet the identified needs of
a business unit
A = Yes
B = Somewhat
C = No
4. Exp. implementing Talent
Management/Development/Retention processes
and aligning them with the organization’s
philosophy
A = Yes
B = Somewhat
C = No
5. Exp. monitoring training results and acting as a
main liaison for the Department of Labor –
Training and Education Grant Programs
A = Yes
B = Somewhat
C = No
A/B/C
Comment
15
Grader’s Name:________
Our grading sheet is a form you complete on every candidate you have now screened as a potential fit. If you
can tell that some of the candidate’s are probably C level in a superficial overview in comparison to others you
set those aside now and grade the rest. The grading sheet will help you objectively weigh all the Must Haves
and even the preferences in such a way that at the end of using the grading sheet process you can be pretty
sure who the A plus candidates are, who the A candidates are, and who the B candidates are. Then we focus
on scheduling for the A’s.
6. Exp. identifying competitive patents and
commercial developments that overlap with the
growth strategy
A = Yes
B = Somewhat
C = No
7. Exp. developing and conducting on boarding
training during employee's initial weeks in the
organization
A = Yes
B = Somewhat
C = No
8.Exp. leading and organizing professional sales
training for the expansion joint business
A = Yes
B = Somewhat
C = No
9. Relocation Status
A = Can relo right away no red flags
B = Can relo but has some issues
C = Can’t relo or significant issues
10.Compensation: 80K to 100K with bonus 10%
A = 80K to 90K
B = 70K to 80K or 110K to 120K
C = below 70K or over 120K
11.Job Changes/Stability
Total Number of Job changes:
Total number of yrs working:
Average number of yrs at each job:
A=Avg. yrs = 5-10
B=Avg. yrs = 3-5
C=Avg. yrs >3
Grading Point System:
A’s = 4
B’s = 3
C’s = 2
Bonus Points = 1
Now add up the numerical value of each grade and
then divide by the total number of grades
Total Points
Divided by __ grades =
Avg. Grade
16