Human Resources Case Study
Transcription
Human Resources Case Study
Human Resources Case Study: Includes: Opportunity Marketing Piece Skills Survey Grading Sheet Contact: Jeff Bennett VP of Business Development 850.983.4871 [email protected] 850-983-4777 | www.ropella.com COMPANY IMERYS POSITION Human Resources and Training Manager LOCATION Roswell, GA For more information contact: Robbie Ropella Vice President, Client Development Ropella 850-983-4777 [email protected] ROPELLA TM GROWING GREAT COMPANIES 8100 Opportunity Drive | Milton, Florida 32583 850-983-4777 | www.ropella.com IMERYS Human Resources and Training Manager IMERYS Company Information With sales totaling over $4.4 billion, 15,000 employees located in over 45 countries and 112 mining sites around the globe, Imerys is the world leader in industrial minerals. Imerys mines resources and turns them into value-added solutions that improve the products and processes of its customers. Paints and coatings, inks, building and construction products, plastics, sealants and adhesives, lawn care and landscaping, health, beauty and nutrition products are just a few of the applications that use their products to enhance processing, cost-effectiveness and performance. The Imerys product portfolio includes kaolins, clays, calcium carbonates, feldspars and mica. They take these naturally occurring minerals and maximizes their value through a variety of processing and treatments. All of the company’s products are supported by a high standard of technical service, product development and research from a team of experienced scientists and industry specialists. Imerys works actively with their customers to develop new and unique solutions to technical problems and challenges. Imerys is organized into four business groups, each of which has frontrank positions: § Minerals for Ceramics, Refractories, Abrasives & Foundry § Performance & Filtration Minerals § Pigments for Paper § Materials & Monolithics Minerals for Ceramics, Refractories, Abrasives & Foundry This business group has expertise in all the techniques needed for transformation, it also offers a diverse range of products that meet the specific requirements of the industries it serves, especially in terms of chemical composition, mechanical properties, thermal and chemical resistance. More Information: www.imerys.com Ropella | Executive Search and Consulting | www.ropella.com 2 IMERYS Human Resources and Training Manager The business group is now made up of the following four activities: § Minerals for Ceramics § Minerals for Refractories § Fused Minerals § Graphite & Carbon Performance & Filtration Minerals As a group they provide customers with tailor-made solutions in highly technical fields where not only chemical composition, morphology, mechanical properties, thermal and chemical resistance, but also food and pharmaceutical grade processing are key requirements. Based on the transformation of a wide range of extensive, high quality mineral reserves (kaolins, carbonates, feldspar, mica, ball clays, diatomite, perlite and vermiculite), as well as expertise in all the techniques needed for processing, it offers a great variety of products. The business group is organized in two activities § Performance Minerals § Minerals for Filtration Pigments for Paper This business group encompasses Imery’s activities in kaolin and calcium carbonates (natural and precipitated) for the paper industry. Its structure is designed to serve the needs of the changing global paper market. The Pigments for Paper Group supplies more than 350 paper mills, 24% of which are in North America, 43% in Europe and 33% in the rest of the world, mainly Asia-Pacific, the region driving growth in the paper industry. The business group is organized in geographical zones: § Europe § South America § North America § Asia-Pacific Materials & Monolithics The Materials & Monolithics has strong market positions that it continues to develop through substantial capital expenditure and an active Ropella | Executive Search and Consulting | www.ropella.com 3 IMERYS Human Resources and Training Manager innovation policy. With it high-quality deposits and high-performance industrial assets, the Building Material Group activity is France’s largest producer of clay roof tiles, bricks and chimney blocks and of high-quality natural slate. Imerys also contributes to the development of renewable energies, particularly in photovoltaic tiles. The business group is made up of the following two activities § Building Materials § Refractory solutions These business groups are in turn organized into operating activities serving specific markets. Beyond the legal aspects, a business and market-based approach is preferred for each activity, in order to drive the field implementation of ambitious development strategies. Innovation Imerys puts extensive resources into research, investing approximately 1% of its 2008 sales. It builds close partnerships with its major customers and calls on substantial resources to achieve innovations that meet the customer’s exact need with 270 researchers and technicians, 7 research & technology centers, 18 market-focused laboratories and technical centers and cooperation with renowned institutes patents. As of the end of 2008, Imerys owned 3,240 registered or pending trademarks, 1,140 granted or filed patents, 170 industrial designs and 10 utility models. Each Business Group is responsible for managing its own Research & Development effort. They demonstrate great ability in designing specific innovations for their areas of business and expertise. Considerable potential for further innovations exist at the crossroads between several activities. Identifying those opportunities and turning them into new businesses for Imerys is the mission of the Innovation Department created in early 2007. Around 20 research projects have already been identified and are being gradually implemented in nanomaterials, Ropella | Executive Search and Consulting | www.ropella.com 4 IMERYS Human Resources and Training Manager ceramics and functional additives for building materials. Developing solution portfolios Imerys’ target markets are many and varied, so its overall trade risk is low. Its ten biggest customers represent less than 20% of its sales. Imerys strives to develop real portfolios of solutions for its markets. As its customers’ technological partner, Imerys draws on in-depth knowledge of their manufacturing processes, products and applications to deliver solutions that improve their performance and costs. For a high number of customers, Imerys develops technical solutions on a multi-mineral, multi-expertise basis. This approach stimulates the innovation capability of Imerys’ people: closer to their customers, they identify new areas of opportunity that give rise to new ideas for solutions. Corporate Culture: IMERYS is a high energy organization where employees thrive in a fast paced, creative environment. High standards are set at all levels. Each employee, from top management to the newest intern, is expected to do what is right for the long-term. Imerys believes that each member of its team must be both action-oriented and a strategic thinker. Employees need to have the courage to take risks, to constantly look for innovative ways to improve products, costs and processes with a spirit of entrepreneurship. The company is strongly focused on building teams with each member being a committed player. Imerys understands that its people are responsible for corporate success. Imerys has a decentralized management structure which allows it to empower employees at every level to make decisions in a proactive manner. Imerys gives its managers the autonomy they need to drive strategy and manage businesses. Imerys believes this managerial empowerment is key to maintaining a competitive edge. Imerys employees and managers respond quickly to information and local conditions and are able to remain entrepreneurial. Imerys strongly believes that managerial empowerment is a powerful tool in developing exceptional employees. Ropella | Executive Search and Consulting | www.ropella.com 5 IMERYS Human Resources and Training Manager Bob Smith Management Information Business Director Bob received his Bachelor’s in Chemistry from Temple University. He has been working in the coatings additives arena for the last 10 years previously with Dupont and Ciba Geigy. He recently joined IMERYS to help turn IMERYS into a market focused organization. Bob is a high energy guy with a consultant mentality for management. He enjoys collaborating and helping his people see the big picture. Bob is married and has three children. When Bob is not at home with his kids he enjoys working out, playing tennis, cycling, and competing in sprint triathlons. Ropella | Executive Search and Consulting | www.ropella.com 6 IMERYS Human Resources and Training Manager Human Resources and Training Manager Position Information Reports To Business Director Position Description Provides broad-based support to all groups in the business --manufacturing, sales, marketing, technical and administration - in order to improve quality, productivity, employee engagement and customer satisfaction. Serves as a member of the business leadership team, understanding the strategy, plans and needs of the business and providing strategic HR services and solutions in support of the business needs and objectives. Duties and Responsibilities § Provides HR leadership, counsel and support to all groups within the business in the areas of staffing, compensation, policy development and implementation, organizational development, talent management, learning and development and change initiatives. § Provides business unit support for all HR processes/initiatives, including partnership with representatives in staffing (to meet recruiting / staffing / hiring needs), compensation (manage organizational compensation processes that support corporate requirements) and core HR processes (liaison between Finance and corporate Payroll). § Ensure Talent Management / Development / Retention processes are in place to support business needs and are in line with a High Performance Organization philosophy. § Manages / conducts organizational learning / training processes to meet identified business needs. § Tracks key HR performance indicators and develops action plans for improvement. § Manage / coordinate all organizational training. § Plan training curriculum for in-house training program and establish and monitor standards for appropriate progression within those raining plans. § Monitor training results and act as main liaison for the Department of Labor - Training and Education Grant Programs. § Monitor and facilitate employee development training. § Develop and conduct on boarding training during employee’s initial Ropella | Executive Search and Consulting | www.ropella.com 7 IMERYS Human Resources and Training Manager weeks in the organization. § Lead and organize professional sales training for the expansion joint business. § Develop and lead supervisor mentoring training program. § Manages / organizes and tracks all of the required employee safety training. Qualifications § Experience: Minimum of seven years of experience in business, in a sales and manufacturing organization. Minimum of three years of experience in Quality Management System installation / administration, safety and security. Broad business exposure, including strategy development and organizational change management would be very helpful. § Education: Bachelor’s Degree in Business, Psychology, Human Resources or Liberal arts preferred. Ropella | Executive Search and Consulting | www.ropella.com 8 IMERYS Human Resources and Training Manager Roswell, GA Area Information Located in the foothills of the Georgia Mountains and home to over 90,000 residents the city of Roswell, GA offers and unparalleled quality of life. Roswell was named by Atlanta Magazine as the best place to live in the region, beating out 52 other locations in 12 counties. Roswell is conveniently located only 20 minutes north of Atlanta and within approximately a 5 hour drive of any city in Georgia. Atlanta Skyline Vickery Falls Canton Street Shops Roswell boasts various antique markets, gift shops, furniture showrooms, booksellers & florists, a great selection of items that are perfect for your home, garden or office. If you are seeking the latest fashions the North Point Mall is located only fifteen minutes away, providing all the big name brands without the big city hustle. Roswell is home to numerous artists, musicians, performers, dancers and entertainers. Art walks, artists’ studio tours, gallery tours, special exhibits, theatrical performances, art festivals, dance, and concerts are abundant. Home to the Great Chattahoochee River Paint Out, where professional and amateur artists gather for 3 days of painting, then all work is submitted to be shown and awarded. Roswell is host to many unique and inspiring activities. Being located near the Chattahoochee River allows for many opportunities for outdoor activities that range from kayaking to historical walking tours. Hit the museum, for some fun historical learning, visit the river for Kayaking, Biking, or Boating, take a stroll in the parks or visit one of the many well known historic locations. With plenty of sights to see and things to do, it’s hard to be bored in Roswell, GA. Breathe in the fresh air at any of the 18 parks that provide over 800 acres of outdoor play-space. Roswell’s Recreation and Parks Department has been nationally accredited and recognized an unprecedented eight times by the Georgia Parks & Recreation Association for having the best Ropella | Executive Search and Consulting | www.ropella.com 9 IMERYS Human Resources and Training Manager department in the state. With goals that promote community spirit and athleticism in the youth of Roswell, this department has been successful in hosting a variety of different events and classes for all ages. Roswell City Hall Chattahoochee River Roswell Planation Home “Where yesterday is not so long ago,” is how the Historic Roswell Convention & Visitors Bureau describes this North Fulton city established in 1839. Most famous for its charming Historic District, Roswell, GA has been revitalizing its brick-paved sidewalks with a charming medley of new restaurants, shops, businesses, and restored homes. Some of the most famous historical sites are the Archibald Smith Plantation Home, Faces of War Memorial and Primrose Cottage. Roswell, GA encourages people of all ages to discover the joy of strolling along tree-lined streets filled with rich history and contemporary luxuries. With over 20,000 school age students, Roswell offers 15 public schools within the Fulton county school district, twelve private schools and two charter schools. These schools offer a variety of opportunities for a high quality education. In addition, Roswell has two higher education facilities, Georgia Perimeter College and Strayer University. These universities offer associates, undergraduate and graduate programs for their students. With Atlanta being only 20 minutes away there are plenty of opportunities for sports fan. Atlanta Georgia has five professional sports teams. The MLB Atlanta Braves play at Turner Field during the spring, summer and fall, while the WNBA Atlanta Dream, NBA Atlanta Hawks and NHL Atlanta Thrashers all meet their opponents at Philips Arena. When the weather cools down in the fall, the Georgia Dome heats up as the NFL Atlanta Falcons start their season. 4th of July Celebration Ropella | Executive Search and Consulting | www.ropella.com 10 IMERYS Human Resources and Training Manager Links Area City of Roswell, GA www.roswellgov.com News Atlanta Journal-Constitution www.ajc.com Historic Roswell Convention & Visitors Bureau www.cvb.roswell.ga.us Roswell Weekly www.roswellweekly.com Entertainment Roswell Historic Roswell www.cvb.roswell.ga.us Bulloch Hall www.bullochhall.org Atlanta Six Flags Over Georgia www.sixflags.com/OverGeorgia Atlanta Botanical Garden www.atlantabotanicalgarden.org Georgia Aquarium www.georgiaaquarium.org Zoo Atlanta www.zooatlanta.org CNN Studio Tours www.cnn.com/tour/atlanta World of Coca-Cola www.worldofcoca-cola.com Shopping North Point Mall www.northpointmall.com Historic Roswell Convention & Visitors Bureau shopping page www.cvb.roswell.ga.us/shoppingantiques.html North Fulton Neighbo www.neighbornewspapers.com Education Fulton County School District www.fultonschools.org Georgia Perimeter College www.gpc.edu Strayer University www.strayer.edu/roswell Real Estate Solid Source Reality www.solidsourcerealty.com Prudential www.prudentialga.com Perimeter Brokers www.perimeterbrokers.com Sports Atlanta Sports www.atlanta.net/sports Atlanta Braves atlanta.braves.mlb.com Atlanta Hawks www.nba.com/hawks Atlanta Falcons www.atlantafalcons.com Atlanta Thrasher thrashers.nhl.com Ropella | Executive Search and Consulting | www.ropella.com 11 IMERYS Human Resources and Training Manager For more information contact: Robbie Ropella Vice President, Client Development Ropella 850-983-4777 [email protected] If you have open positions in your organization, give us a call and put our people and our process to work for you. ROPELLA TM GROWING GREAT COMPANIES 8100 Opportunity Drive | Milton, Florida 32583 850-983-4777 | www.ropella.com 12 13 Skill Survey for: Human Resources & Training Manager Please type your answers in blue. Name: Date: 1. Outline University Degree(s) with date(s): (Please provide the Name, the Location and the Phone # of each Institution & YOUR BIRTHDATE ) Note: This date is required in degree confirmation checks and will only be used for that purpose. Your birth date will not be supplied to the client. 2. Describe your experience managing organizational learning and training processes to meet the identified needs of a business unit. 3. Describe your experience providing support for all Human Resource initiatives, which includes partnering with representatives from staffing, compensation and other core Human Resources processes. 4. What is your experience implementing Talent Management/Development/Retention processes and aligning them with the organization’s philosophy? 5. Describe you experience monitoring training results and acting as a main liaison for the Department of Labor – Training and Education Grant Programs. 6. What is your experience identifying competitive patents and commercial developments that overlap with the growth strategy? 7. Describe your experience developing and conducting on boarding training during employee's initial weeks in the organization. 8. Describe your experience leading and organizing professional sales training for the expansion joint business. 9. What are your circumstances regarding relocation to either the Roswell, GA or Santa Barbara, CA area? Are there any special issues we should be aware of? 10. If asked one of the following questions during an interview, how would you answer? Why are you considering this opportunity? (or) What’s motivated you to consider a job change at this time? References Please provide three to six references. The first priority is customers, past bosses, then employees, then peers. Example: Bob Smith, currently – VP of Human Resources at ABC Chemical 412-123-4567, Email: [email protected]. Was Dir of Staffing, my direct boss, while I was Recruiting Manager at ABC Chemical. We will NOT contact any references until after completing the interview process and not without notifying you first. 1) 2) 3) 14 Our grading sheet is a form you complete on every candidate you have now screened as a potential fit. If you can tell that some of the candidate’s are probably C level in a superficial overview in comparison to others you set those aside now and grade the rest. The grading sheet will help you objectively weigh all the Must Haves and even the preferences in such a way that at the end of using the grading sheet process you can be pretty sure who the A plus candidates are, who the A candidates are, and who the B candidates are. Then we focus on scheduling for the A’s. Candidate Comparison-Grading Sheet Grade:_____ Candidate Name: Client Name: Imerys Hiring Manager’s Name: Steve Jones Position: Human Resources & Training Mgr HR Rep’s Name: N/A Attribute 1 .Education A = BS in Business or HR Management B = BS in another field C = No Degree 2. Exp. managing organizational learning and training processes to meet the identified needs of a business unit A = Yes B = Somewhat C = No 3. Exp. managing organizational learning and training processes to meet the identified needs of a business unit A = Yes B = Somewhat C = No 4. Exp. implementing Talent Management/Development/Retention processes and aligning them with the organization’s philosophy A = Yes B = Somewhat C = No 5. Exp. monitoring training results and acting as a main liaison for the Department of Labor – Training and Education Grant Programs A = Yes B = Somewhat C = No A/B/C Comment 15 Grader’s Name:________ Our grading sheet is a form you complete on every candidate you have now screened as a potential fit. If you can tell that some of the candidate’s are probably C level in a superficial overview in comparison to others you set those aside now and grade the rest. The grading sheet will help you objectively weigh all the Must Haves and even the preferences in such a way that at the end of using the grading sheet process you can be pretty sure who the A plus candidates are, who the A candidates are, and who the B candidates are. Then we focus on scheduling for the A’s. 6. Exp. identifying competitive patents and commercial developments that overlap with the growth strategy A = Yes B = Somewhat C = No 7. Exp. developing and conducting on boarding training during employee's initial weeks in the organization A = Yes B = Somewhat C = No 8.Exp. leading and organizing professional sales training for the expansion joint business A = Yes B = Somewhat C = No 9. Relocation Status A = Can relo right away no red flags B = Can relo but has some issues C = Can’t relo or significant issues 10.Compensation: 80K to 100K with bonus 10% A = 80K to 90K B = 70K to 80K or 110K to 120K C = below 70K or over 120K 11.Job Changes/Stability Total Number of Job changes: Total number of yrs working: Average number of yrs at each job: A=Avg. yrs = 5-10 B=Avg. yrs = 3-5 C=Avg. yrs >3 Grading Point System: A’s = 4 B’s = 3 C’s = 2 Bonus Points = 1 Now add up the numerical value of each grade and then divide by the total number of grades Total Points Divided by __ grades = Avg. Grade 16