The Home of Real Estate

The Home of Real Estate
In this Issue...
A Message from the CEO
1
Welcome New Members
2
Real Estate as a
Profession of Choice 2
Partnership with Carters
Asbestos Management
2
Property Management –
Expect the Unexpected
3
2013 Awards for Excellence 4
Query Connect Campaign
4
REISA Leads the Way
in Legislative Training
5
REISA Diary Dates
5
Thankyou to Our Partners
5
the REISA board
Greg Moulton – President
Ted Piteo – Vice President
Greg Nybo –
Immediate Past President
Mark Sanderson – Director
Sean Connors – Director
Tony Ricketts – Director
Christine Bertram – Director
Rod Foster Jones –
Independent Director
Nick Storer –
Independent Director
Leo Redden –
Independent Director
Contact REISA
REI House, 249 Greenhill Road
Dulwich SA 5065
PHONE: 8366 4300
EMAIL: [email protected]
WEB: www.reisa.com.au
REISA QUERY CONNECT
Real Estate - Real Advice
FREE CALL 1800 804 365
Message from the CEO Greg Troughton
Leading the industry
Legislation is always a compromise and
that compromise should always provide
the optimum result. Some might say a
type of oxymoron. The legislation that
impacts on tens of thousands of South
Australians was finalised by Parliament
last month. All parties should be
congratulated. Whether you are buying,
selling or leasing property, these changes
are for the better. While the Real Estate
Institute is a lobbyist group representing
the best interests of the real estate agent,
by necessity it also tries to represent the
best interests of the SA consumers in
real estate. Believe it or not – without the
real estate consumer, real estate agents
would have nothing. Real estate practice
is changing – whether it be technology,
customer service or legislation. It’s in a
constant state of change. I can’t recall
the last dinner party I attended that did
not feature discussion on property and
property values. I think that the recent
changes are for the better and only time
(and many more dinner parties) will tell
the tale.
I guess that is a nice introduction
to my next topic of discussion. If the
property sector is so important to the
South Australian economy, why does it
continue to be the ‘cash cow’ for State
Governments? I think the question
answers itself – in short, because it
can! There is no doubt that the services
provided by Government have to be
paid for by someone somewhere –
that again is a given. At my last search,
property taxation amounted to some
40 plus percent of the total State
Government taxation take. Again,
I will be the first to acknowledge that the
services provided in a civilised society
must be paid for but surely asking one
sector to pay that amount is exorbitant
and debilitating. Further, the nonsense
that it is only those wealthy individuals
holding and transacting in property
who are paying for this, and no one else,
is a sleight of hand. Yes you can have
provisions in various bits of legislation
stating categorically who pays the
THE REAL ESTATE INSTITUTE OF SOUTH AUSTRALIA
various taxes and charges but to think
that those individuals paying do not pass
on those costs to every consumer, is
again nonsense. If I am paying land tax
and I am in business to make a profit,
then surely I am passing on those costs,
admittedly where I can, in terms of the
market sustaining my margins and profit?
We are all not only paying but at the
same time holding back the investment
in the property sector. When will the
Government stop killing the goose that
lays the golden eggs? I heard recently
that you must stop loading up the camel
before the last straw. I await patiently
for the imposition of the last straw –
I don’t want it but I think it is inevitable
with a government having little or no
alternative sources of taxation revenue.
Only if and when there can be a sensible
discussion about the need to lessen the
burden can South Australia thrive. Note
I said lessen and not remove entirely.
Though entire removal was something
that I always thought was the deal on the
GST table years ago – ie; that the Federal
Government would introduce an efficient
tax, in the imposition of GST, if States
would remove the various inefficient taxes
at State level. Was that an opportunity
lost or have I turned into a cruddy old
commentator remembering
what could have been the
“good ol’ days” of
potential reform?
WELCOME | The Home of Real Estate | www.reisa.com.au
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Proudly presented by THE REAL ESTATE INSTITUTE OF SOUTH AUSTRALIA
welcome New Members
Sam Dowler Adelaide Residential Rentals
Hannah Trevilyan First National Real Estate
Adrian Patterson
Dani Gaspari - Century 21 Southern
Troy Decelis - Ring Partners
Sarah Whitehouse - Ring Partners
Daniel Eramiha - Landmark Harcourts
Vicki Reid
Hugh Jones - Hallett Cove Conveyancers
Jennifer Jackman - Horner Management
Fiona Gibbons - Adcock Real Estate
Andrew Muirhead - Accessible Housing
Kellie Dyer - Phil McMahon Real Estate
Daniel Palumbo - Palumbo Building
Sallyann Loh - Munro Property Group
Daniel Nemer - Kelly & Co. Lawyers
Myriam Bultsma - First national Coombs
Deborah May - Raine&Horne
Lanis Henriks - Henriks Rural Agencies
Susan Hamilton-Flanagan Harris Property Management
Susan Bice - Ring Partners
Brooke Chandler Residential Letting & Management
Allison Maas - Munro Property Group
Belinda Dodd - Adcock Real Estate
Hung Bui - Century 21 - Property People
Andre Dantu - Baker Real Estate
Say Siew Lim - Inspire Real Estate
real estate as a profession of choice
A real estate career is becoming more
popular as a vocation in Australia, with
figures released from the Real Estate
Institute of Australia (REIA) showing
a 9% increase in agent numbers from
2006 to 2011.
According to the May 22 release in
2006, there were 56,500 real estate
agents in Australia, a number that
had grown to 64,698 by 2011.
REIA president Peter Bushby said that
even though the real estate market itself
has been flat in recent years, the number
of agents has remained “healthy”.
He is concerned however, about the
new National Licensing proposal that
was released in August.
The National Occupational
Licensing System (NOLA) is intended
to reform regulations and increase
work productivity across Australia.
Under this system, individuals can be
licensed to work anywhere in the country
rather than needing to obtain duplicate
licenses and deal with varied regulations
between regions.
Mr Bushby was unimpressed with
the proposals however, saying that
“commercial and rural real estate will
be deregulated meaning unqualified
people will be able to assist consumers
in these transactions (in many cases,
one of the largest transactions they
will make in a lifetime)”.
He is concerned about the potential
for real estate standards to be put aside,
as “under COAG’s proposed national
licensing model, entry level and agent
licensing levels will drop in the majority
of states and territories, resulting in
increased consumer risk”.
Real estate courses are available at
REISA for current agents wishing to
upskill or for anyone considering a
career in property.
“Real estate employs a lot of Australians.
You’ll find them in every town, every
community, and consumers deserve
to have faith in the qualifications and
professionalism of their agents,”
Mr Bushby concluded.
Kelly Abbas - Refined Real Estate
Charyn Youngson - Houses to Impress
2
Vanessa McArdle Homburg Real Estate - Tanunda
Deborah Mckay - D K McKay
Mark Griffin - Griffin Real Estate
Panagiotis Asimakopoulos PPN Mawson Lakes PTY LTD
Philip Arcus - WCT Pty Ltd
Bruno Aloi - I Do Real Estate
Heidi Verheyen - Adelaide Property Sales
Shirley Mathers Shirley Mathers Conveyancing
Gary Baker - Baker Real Estate
Judith Vikor - United Management
Property Group
Mark Bailey - Bailey Property (SA)
Raffaele Pacillo - Adelaide Realty
REISA announces new Partnership with...
Carters Asbestos Management
Carters Asbestos Management is a
dynamic and responsive South Australian
business providing quality asbestos
identification, management and
consultancy services for over 22 years in
the public and private sector, nationally.
Their core business is to assist clients
maintain their Workplace Health and
Safety compliance and minimise their
risk, thus reducing possible harm to
people from the effects of exposure
to asbestos in the workplace.
Carters have a team of dedicated and
highly qualified people who can assist
with the identification, assessment,
advice, management, repair or removal
of any asbestos containing materials.
THE REAL ESTATE INSTITUTE OF SOUTH AUSTRALIA | The Home of Real Estate
Managing Director Rob Strong says,
“Carters are looking forward to this
exciting opportunity to further expand
our strong relationship with REISA to
be able to promote asbestos awareness,
asbestos education and asbestos
compliance amongst REISA members
and their clients”.
Carters have been providing compliance
advice to REISA for over 3 years and
serving many of its members for a
number of years.
We take this opportunity to warmly
welcome the team from Carters as
an official sponsor of REISA.
Property Management – EXPECT THE UNEXPECTED
Every day brings with it a new
adventure for property managers.
Take all your best laid plans – and scrap them. In a business
centered on working with people, no two days are the same.
They work with people all day every
day, finding and placing tenants, solving
problems that often need to be solved
as soon as yesterday and dealing with
property owners, building managers,
repairmen and so much more.
REISA chats with Property Manager Ben Philpott to find out more.
How long have you been in the industry?
Naturally, they need to have exceptional
time management skills.
How many agencies have you
worked at, ran or owned?
But what else?
For many property managers, both the
most rewarding and most difficult part
is dealing with people.
I have worked for Ray White, RE / MAX
and worked the last three years as an
independent, DB Philpott Real Estate.
As a family, we have always held the
franchise for each of these companies.
Conflicts can and will arise but usually
the cause stems from a breakdown in
communication. Managers have to be
experts on diplomatic problem solving
with the ability to put themselves in
other peoples’ shoes and really listen
to others’ problems.
A thick skin is required to evict tenants,
ensure rent is paid on time and to deal
with contractors and building code
enforcers – this is certainly not a role
for the faint of heart.
A professional manner and a thorough
understanding of real estate law are
the best tools they have to deal with
these situations, so learning about the
Residential Tenancies Act and staying
up to date with ever changing regulations
is all part of the job.
Australia’s landlord and tenant laws
are designed to be neutral between the
landlord and tenant and are rated by the
Global Property Guide, so understanding
these laws is key to successfully
negotiating any difficult situations.
This includes keeping an eye on news in
the area that might have an effect on the
properties under their care and bringing
anything of note to the attention of the
people who will be affected.
It’s not a job but a career that requires
a balance of real estate knowledge
and skills with communication and
management competencies.
Do you think you have what it takes?
I started in property management in
1999 as a 21 year old.
Besides your agency, which
other agency do you admire
and why?
I don’t really concentrate too
much on other agencies, but I do respect
companies like Smallacombe Sanderson as
they have stood the test of time, but they
also seem to be able to retain some great
staff on a long term basis and from the
outside they look like a company I would
do business with if I was not in real estate.
What advice would you give to someone
who wanted to begin a career in the real
estate industry?
Why did you become a real estate
agent/property manager?
I became a property manager as there
I would let them know it’s not a quick
was a position available at my family’s
route to an easy pay day, it’s a lifestyle
business and at the time I was working
not a job, real estate is about people
for Mitsubishi and doing my sales
not so much about houses, the basics
certificate at night time. I remember not
that people find boring are the most
having the full support of my family to join
important parts of the job. You have
mainly because of my age at the time.
to take time to build your business
So in the first instance it was a ‘let’s
and you have to be patient.
wait and see’ approach to how people
would react to dealing with
Which is your favourite
a 21 year old with their
“I believe to be sporting team and
investment. These days age
a good property who is your favourite
does not seem to be as big
sporting person?
manager, you
a factor. At that time the real
estate market was about
need to be able Port Adelaide Football Club.
Favorite sporting person –
age, whereas these days
to tell the good Scott Hodges.
people seem to not mind
with the bad
young and dynamic people
What is your favourite
helping them buy, sell and
when dealing
holiday spot?
lease property.
What do you think are the
elements that make up a
good property manager?
with both
landlords
and tenants”
I believe to be a good property manager,
you need to be able to take the good
with the bad when dealing with both
landlords and tenants, you need a good
understanding of the Tenancies Act, to
be on time, organised, a mediator and a
social worker, be prepared for hard work
and long hours, but at the end of the day
understand that it is a very rewarding job.
Kangaroo Island. I have
young children so there is
always plenty to do and see
and it’s so close to Adelaide.
If you could sit down to dinner with
three people, who would they be?
James Packer, Charles Darwin, Bear Grylls.
What is the strangest request a vendor/
tenant/ landlord has asked of you?
A landlord once requested that I carry
out my initial condition reports with my
eyes half open, and a final inspection
with my eyes wide open.
JUNE / JULY 2013 | www.reisa.com.au
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Proudly presented by THE REAL ESTATE INSTITUTE OF SOUTH AUSTRALIA
2013 AWARDS FOR EXCELLENCE in Real estate –
make the most of your success
The REISA Awards for Excellence
in Real Estate celebrate the highest
levels of achievement by companies
and individuals operating in all
sectors of the property and real
estate industry.
2013
Awards for
Excellence
in Real Estate
Make the most
of your success...
Enter online now!
Categories including:
Residential Sales, Property
Management, Commercial &
Industrial, Strata & Community
Management, Regional, Agency,
Business, Corporate Support,
Community Service, Marketing &
Communications and Innovation
reisa.com.au/eventsinfo/awards
The Awards recognise, encourage and
promote excellence in the real estate
profession and highlight important
elements of real estate practice such
as commitment to service, client
satisfaction, innovation, professional
development, community involvement
and contribution to the profession.
The Awards are a celebration of South
Australia’s most successful real estate
practitioners in a variety of professional
categories in the areas of residential
sales, property management, commercial
and industrial, strata and community
management, regional and rural, agency,
business, corporate support, community
service, marketing and innovation.
Where categories align, the Awards
also provide the opportunity for South
Australian entrants to be nominated
for the National Real Estate Institute
of Australia Awards program.
Now well established in the Real Estate
calendar, the Awards program continues
to grow in strength and numbers with
the quality of entrants matching the
energy and professionalism of the
South Australian real estate industry.
The Awards aim to:
• Publicly recognise the highest levels of
achievement in real estate professions
• Endorse your company’s expertise
and professionalism
• Provide a benchmark for best practice
within the real estate industry
• Continuously improve and raise
industry standards
• Reinforce the value of the real
estate industry
Important Dates
SUBMISSIONs NOW Open
Thurs 15th August
Submissions Close - 5pm
Sat 31st August
Finalists Announced
Thurs 5th September
FinalistS Briefing
Wed 11th - Tues 24th September
Judging & Site Visits
Friday 11th October
Awards Night
If you’ve attended our Awards dinner
in the past, you will know the night
is filled with fun, friendship and great
entertainment mixed with a sprinkle
of anticipation and excitement.
So what are you waiting for? Enter now:
reisa.com.au/eventsinfo/awards
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REISA QUERY CONNECT campaign rolls out in July – keep an eyE out!
Carters
Residential
and business
settlements
Commercial
transactions
and leases
Land divisions
Adelaide Office:
(08) 8232 6666
Norwood Office:
(08) 8210 0009
Asbestos Management
South Australia’s leading
conveyancing firm, serving the
real estate industry since 1989
Advice on all property matters
Settle for the best with Conveyancing Matters
www.conveyancingmatters.com.au
THE REAL ESTATE INSTITUTE OF SOUTH AUSTRALIA | The Home of Real Estate
REISA LEADS THE WAY IN LEGISLATIVE TRAINING
Over 1000 Real Estate professionals
are now forewarned and forearmed with
REISA hosting Legislative Update training
sessions in Adelaide and across the State
during June and July.
The SA Parliament has recently passed
amendments to the real estate legislation
and REISA is busy preparing SA real estate
professionals to be updated and prepared
for the changes.
REISA is currently developing its
submission for the regulations and this
Prestige Partners
will be sent to Government in the
near future. The submission will be a
comprehensive document that will seek
to clarify aspects of the legislation and
provide even greater flexibility for agents
in their professional dealings.
In particular, REISA is working very
hard on allowing the Form 1 (Vendor’s
Statement) to be delivered by email,
the font of sales agency agreements to
be reduced and notices relating to financial
and investment advice and collusive
practices to be streamlined.
Enterprise Partners

Gateway Partners
REISA Training Team: Ray Brincat, Jonathon
Moore, Antonia Mercorella & Greg Troughton
Greg Troughton, Anthony Toop & Peter Briscoe
Carters
Asbestos Management
Sally Turner of Klemich Real Estate
A captivated audience at the CrownE Plaza
Buying, Selling or Renting?
REAL ESTATE, REAL HELP
Free Call REISA QUERY CONNECT
1800 804 365
Professional Development
Training Dates
For all partnership, event and
general information contact
Lisa Stewart - Manager Marketing
and Communications on 8366 4325
[email protected]
Thurs 5th September -
Residential Contract
to Settlement
bite sized property
management
certificate iv property
services (real estate)
Thurs 25th July -
Wed 11th - Fri 13th September -
Fri 12th July -
Mon 5th - Fri 9th August -
Mon 16th September -
Wed 7th August -
For more information and for
registrations, visit reisa.com.au
or call 8366 4300.
Mon 8th July -
REISA
DIARY
DATES
Tues 23rd July -
We offer sponsorship packages
that create year round advantages
and are supported by extensive
marketing campaigns.
Residential Advertising
Price Compliance
Mon 15th July -
Sales Agency Agreement AND
Contract Documentation
Refresher
Form 1 Refresher
Certificate in Residential
Property Management level 1 (Essentials)
New Legislation Review
business sales - level 1
certificate iv property
services (real estate)
JUNE / JULY 2013 | www.reisa.com.au
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