Children`s Christmas Party

Children’s Christmas Party
IN THIS ISSUE:
Leo Ledohowski, President & Chair invites our Canad Inns
family to the Canad Inns Children’s Christmas Party on
Sunday, December 5th at Canad Inns Destination Centre Children’s Christmas Party
Windsor Park.
Canad Inns Prairie Classic
Everyone is welcome. There will be games, balloons, Alexander Keith’s Birthday
crafts, face painting, clowns and magicians and so much
United Way Events
more. Bring warm clothes and enjoy an outdoor sleigh
Area Nightclub –
ride. Fun for all.
Grand Opening
For those Canad Inns family members who have Children and Grandchildren
Family Announcements
under the age of 12, please complete the registration form provided by your
Canad Inns Destination
General Manager and return to your General Manager by November 22 nd.
Centre Windsor Park
Santa has Goody Bags to hand out but needs to know ahead of time who is
attending.
Canad Inns Destination
Centre Club Regent
A Children’s Christmas Party will also be held at Canad Inns Destination
Casino Hotel
Center Grand Forks on Sunday, December 12th and at Canad Inns
Canad Inns Destination
Destination Centre Brandon on Monday, December 13 th. Registration forms
Centre Portage la Prairie
for these locations are also available from your General Manager.
We look forward to celebrating the festive season with our Canad Inns
Family!
Canad Inns Destination
Centre Polo Park
Canad Inns Destination
Centre Transcona
Canad Inns Destination
Centre Brandon
Canad Inns Destination
Center Grand Forks
Everyone Is A
Sales Person
Give em the Pickle
WE WANT TO HEAR FROM YOU!
Please send your human interest story, focus your
“beacon” on a fellow colleague, send your ideas for
articles and your photos to:
[email protected]
November 2010
Issue 28
Canad Inns Destination Centre Portage la Prairie was proud
to host the 1st ever Canad Inns Prairie Classic on October
22nd to 25th.
Leo Ledohowski & Mike McEwen
In April, Canad Inns was proud to become the new title
sponsor of the Prairie Classic – a prestigious stop on the
Men’s World Curling Tour. With a full slate of 32 world class
curling teams and, with champions and teams from five
countries (Canada, USA, Japan, China, Russia), this year’s
Prairie Classic featured some of the most entertaining and
exciting curling games ever seen.
The 2010 Canad Inns Prairie Classic champion was Team
McEwen from Winnipeg who received a cheque in the
amount of $ 18,000.
Team Stoughton, also from Winnipeg, was the runner up
and received a cheque in the amount of $ 10,000.
Team Stoughton
Team McEwen with Kelly Funk,
General Manager, Canad Inns Destination
Centre Portage la Prairie
A huge congratulations and thanks to Kelly Funk, Jeff
Demarcke and the entire Canad Inns Destination Centre
Portage la Prairie team on a fantastic job in organizing
and hosting the 1st ever Canad Inns Prairie Classic.
Tavern United celebrated Alexander Keith’s
215th birthday at all Tavern locations, on
Monday, October 5th. Fun at Tavern United
Garden City included lobster cage with live
―Bartender‖ Lobsters cup cake,
Alexander Keith 215 Birthday cake, the
Tavern girls wearing skirts made out of
umbrellas, and a giant 6ft birthday card
for customers to sign.
For the second year in a row, Tavern United Garden City was
selected by Labatt’s as the winner of the best Alexander Keith’s
party.
The winners are selected based on best party, most
creative, and highest sales of Alexander Keith’s in the month of
September. The Tavern United Garden City party planners will
receive a West Coast style dinner (Lobster & Beer) from Labatt’s.
Portage la Prairie
More fun for Alexander Keith’s birthday was had at Tavern
United Portage la Prairie.
Portage la Prairie
November 2010
Issue 28
Club Regent
Canad Inns Destination Centre Club Regent Casino Hotel loves to show off their
Management, staff and kitchen talent in baking. A great time was had by all
baking, selling and buying goodies, even had a few Celebrity sellers from QX 104
FM, Boyd Kozak and from 92 CITI FM, Kathleen Kennedy. Balloon pop and golf
putt games were played, prizes were won and dollars were raised all for the
United Way.
Portage la Prairie
Canad Inns Destination Centre Portage la Prairie held a duck race in Splasher’s
with $ 85. raised for the United Way. The 1st place duck belonged to Jeff Utioh,
Assistant Banquet Manager.
Polo Park
Canad Inns Destination Centre Polo Park held a number of United Way events:
Cooks at Bud Spud Fundraiser
Dave Owen, TYC Bar Manager
Ugly Shirt Day
Corporate Office
Canad Inns Corporate Office held a number of events over the month of
October, in support of United Way. The month started off with a jelly bean
count, an auction and selling of 50/50 tickets for a pot of money.
We also held an Executive Car Wash where
members of the Executive washed cars for a
mere $5.00. The month wrapped up with
the potluck lunch and Executive Auction,
where Executives were auctioned off to
work at Canad facilities across the city.
Karen Johnson and Lane Ledohowski
brought in the highest bids at $175 and
$200 respectively.
Radisson
Brandon
Steve Bartlett, General Manager of Radisson by Canad Inns did the
ultimate sacrifice for the United Way. He shaved his head in support
of the United Way. The event was very successful with over $ 1200
raised for the United Way.
Canad Inns Destination Centre
Brandon is diligently raising
money for the United Way. One
of the events enjoyed by staff
and managers was the ―Pie A
Manager.‖ $ 170 was raised
during the event.
Transcona
Canad Inns Destination Centre Transcona has been running a strong campaign for the United Way over the
past couple of months.
During this time a social was held in our banquet facilities. This event not only
helped raise donations for a worthy cause, but also allowed our employees to socialize with each other
outside of work. For this event, Michelle Simpson, our Housekeeping Manager, was able to sell 25 tickets
all on her own! We greatly appreciate her dedication and especially her selling techniques. Perhaps she
has missed her true calling in our sales department after all!
November 2010
Issue 28
Winnipeg’s newest and hottest nightclub opened on October 1 st and 2nd. Area Nightclub, located at
Express by Canad Inns, is the place to be in Winnipeg. Area is a modern chic nightlife destination featuring
an area for girls, a video wall display on stage, multiple VIP areas, and a premium shooter bar. A popular
haunt for celebrity appearances, Area showcases Winnipeg’s Top DJs along with a contemporary
entertainment lineup of today’s headliners.
Happy Birthday to Lane Ledohowski who celebrated his
birthday in style in September.
We welcome new members to the Canad Inns Family:
Spencer Robison, born May 2010
Son of Lea Ledohowski (Special Projects Consultant)
and husband Ryan Robison
Jasper Fosty, born August 2010
Son of Andy Fosty (General Manager
of Special Projects) and wife Kristina
Braden Bertnsen, born October 2010
Son of Kelly Bertnsen
(AGM Canad Inns Destination Center Grand Forks)
November 2010
Issue 28
On Saturday, October 2nd, Stereo celebrated its two year
anniversary. There was an invite only cocktail party before
hand, complete with champagne fountain, complimentary
appetizers served, ice sculpture, custom made Stereo
cakes by Windsor Park’s very own Chrissy Macki, a
flaming hula hoop display outside by our Electric Circus
Hula Hoop girl Amy, and a Smirnoff sampling station.
The main party after was jam packed by 10 pm with
hundreds of great people! Congratulations to Stereo on
two AMAZING years, and on the success of many more
to come.
On October 12th, Stereo competed in Bar Wars at The
Oak, and took on Area.
Mattie Payjack and Daniel
D’Souza blew away the competition by doing more than
FIVE times the sales. Congrats to Daniel and Mattie and
thanks to all the staff, management, and loyal customers
that came out to support these great Stereo bartenders!
―I have worked at Canad Inns Destination Centre Windsor
Park for three years, where I met my now husband Roger.
We were married in September of this year, at the hotel
where we met!
Jason Perreaux (Assistant General Manager) and Tyler
Maxwell (Sales & Catering Manager) were great and went
all out for this wonderful event. Following the beautiful
ceremony, our guests were able to enjoy drinks poolside.
The food, which was prepared by Ken Hooper, was
wonderful and enjoyed by all. Chris Miller and the whole
management team and staff at Canad Inns Destination
Centre Windsor Park were great, and we would like to
thank them again for making this such a joyous and
memorable occasion.‖
Wanda and her husband getting married at
Canad Inns Destination Centre Windsor Park
Employee of the Month, September 2010 Steve Nicholls
Steve has been with Canad Inns Destination Centre Club Regent
Casino Hotel since July 2009, and during his time here he has shown
great improvement in his maintenance skills and all with a great attitude.
Give em the Pickle – September 2010 Kevin Sanderson
Kevin has been with Canad Inns Destination Centre Club Regent Casino
Hotel since March 2004, and recently has taken on more responsibilities as
a Banquet Captain thus enhancing his leadership skills.
Connect Employment Services is a program which supports adults with Intellectual disabilities to work and participate
in their community. Their philosophy is
that all people deserve the opportunity to
work and participate in a community
where they are respected and rewarded
for their efforts.
Connect Employment Services informational materials now features members of the Canad Inns Destination Centre Club Regent Casino Hotel
team.
Jean Swaffer, Executive Housekeeper, has had the pleasure of working
with Connect Employment Services for many years now. She has been
recognized and awarded for a great job in hiring and training many
employees who otherwise may not have had the opportunity.Jean
consistently shows her passion and caring she has towards each
and every employee who works for her. Congratulations Jennie!
Jessica Smith, Room Attendant, started with Canad Inns in August 2004. Jessica consistently gives 110%
towards her job, showing that great smile of hers, and has also volunteered her time with extra events such
as Bomber games and Canad Day. She is a valued member of Canad Inns Destination Centre Club
Regent Casino Hotel. Congratulations Jessica!
Andrew Monsma, Banquet Set Up, has been employed with Canad Inns since June 2009. Andrew has truly
grown in this department. Andrew works very hard, and is always there when you need him.
Congratulations Andrew and keep up the great work!
Kari Macklem, Laundry Attendant, has been with Canad Inns since October 6 th as a student from the
Connect Program. She has shown such great work ethic and attitude that we offered a position to her.
Congratulations Kari and Welcome to the Team!
November 2010
Issue 28
All the Staff of Portage La Prairie Canad Inns; Captain Jean-Pierre Turcotte and Crew:
I just want to say Thank You from the bottom of my heart. You made our Family Camp the most fun and successful
event this year! Everyone put in a lot of time and effort in order to help us succeed and put on a wonderfully family
conference.
Family Camp 2010 was held at the Portage La Prairie Canad Inns on the weekend of Oct 15-17. A lot of hard work
was put in by the Canad Team. They are the most fantastic group of people that I have ever been involved with. The
staff raised funds to purchase stuff animals for all the kids (children with cancer and their siblings) and
individually wrote out the names of the kids they were given to. That was quite a shopping trip, I’m sure. On top of
that they made an archway of balloons and flowers with flower pots welcoming everyone into the main gathering
room. I must say I was very excited when I saw this, it was so beautiful and so wonderfully given from their hearts.
Then the Guest Services Team made a giant twister game on the floor for all of us to play on Saturday night.
Everyone participated and a great time was had by all. Later in the evening our Banquet Services Team serenaded
us with 2 songs on karaoke.
Through the help of the Great Guest Services Team, and Jean-Pierre Turcotte, Captain | Capitaine, with the
commandant, and the crew of the 3 Canadian Forces Flying Training School, a huge surprise was arranged for the
kids and adults. Everyone had to gather at 1:45 p.m. outside and look into the sky. It was quite a sight to see adults
and children of all ages turning in small circles and looking up into the sky. A black object was first heard off in the
distance and then the kids heard the sound and then you could just feel the excitement building. All eyes focused
on the sound and as it got closer you were able to look at the kids faces and see the awe in their eyes. A helicopter
was coming in closer and closer, they were able to see it flying lower and lower and then it landed in the field just
beyond where we were standing. I am not sure what the pilots thought of close to 40 kids and adults running
towards them and their helicopter. The pilots and crew of the 3 Canadian Forces Flying Training School were
amazing with everyone. All the kids (and adults too) had a chance to sit and buckle in any seat in the helicopter, the
kids had a million questions and the crew answered them all, even if they answered the same question 5 times. I
have never seen so many happy smiles on these kids faces. One little boy kept asking me, are you sure we can sit
in it, really are you sure? Two other little boys sat in the pilots and co-pilots seats and were preparing to take off, you
could tell they have enacted this before, they had the moves down pat, and you could see when they were looking
out that front windshield they weren’t seeing the grass and people, they were already flying and discovering. One
parent wrote, ―Loved the helicopter! My future space ship pilot really enjoyed that.‖ The kids didn’t leave the crew
alone until every single question they could think of was answered.
The most special feeling that comes out of having Captain Turcotte and his crew there, was that everyone had a
fantastic time and that this great surprise was arranged for everybody and everybody was treated the same great
way. No one knew or cared which child was a sibling or which child had cancer. I even imagine that our little angels
came down to sit and pretend to fly too. Everybody there was just so happy that these men took time away from
their jobs and their families, so that we all could experience what a helicopter is like up close and inside. These are
an amazing group of men and I wish to express my heartfelt thanks and warmest appreciation that they came to be
a part of our Family Camp 2010 Weekend.
Sincerely,
Lynda Closson
Co-Chair and Family Camp Co-Ordinator
Candleligthers Childhood Cancer Support Group
On October 15th, Canad Inns Destination Centre
Portage la Prairie hosted the annual Candlelighters
Childhood Cancer Support Group.
With 24 families (47
children) who attended this event, a lot of great efforts were
put forth for their entertainment. Heather Sim and Bonnie
Utioh organized a fundraiser (denim day) for proceeds
going towards toys for the children. Heather and Bonnie
had spent countless hours creating unique decorations
for the children as well as making a huge Twister board
game for the children to play with.
Heather also
arranged for a helicopter to land in our baseball
diamond, and the children were able to tour the aircraft.
A night of Karaoke ended the weekend for the
Candlelighters having numerous Canad Inns staff join in
on the fun including Bonnie.
Thanks for all your great efforts in making the event such
a huge success.
Employees of the Month
October 2010
Tracey Wright— Tavern United
September 2010
Kim Malenchuk— Banquets
August 2010
Crystal Syganiec— Playmakers
July 2010
Kevin Lilley— Laundry
November 2010
Issue 28
Recently Nicole Bacon has been putting together
information on a new concept – outside catering. She has
worked closely with the schools in our community, and she is
getting the word out about Canad Inns and all it has to offer!
For this we would like to give an extra Thank You to Nicole for all
her efforts on this special project.
Employee of the Month – September 2010
Nicole Bacon
Carrol Moroz
Carrol has been with us for just over 30 years now, and we would
be lost without her! She is a joy to be around and is always found
with a smile on her face. Carrol never fails to help when needed,
and can be relied upon to provide her expertise in any given
situation. Thanks Carrol!!!
Carol Moroz & Taras Sokolyk
Employee of the Month—September 2010
Ray Tan
Employee of the Month – September 2010
Ray Tan
Nicole Hyde
AALTOS Server
Employee of the Month – August 2010
Danielle Perreaux
Guest Services Agent
Employee of the Month – July 2010
Juergen Netz
Houseman
Juergen Netz
Nicole Hyde
Canad Inns Destination Centre Brandon, along with the
Keystone Centre, are pleased to host the Brandon Wheat Kings
for an annual luncheon each year to provide the new and
returning Wheat Kings with an opportunity to meet our staff
and management team. Chef JD Braid prepared an amazing
lunch that was enjoyed by all in the Canad Inns Piano
Lounge.
Canad Inns Destination Centre Brandon, with the
leadership of Tim Spiller AGM, spent some time working for
Habitat for Humanity. The Canad team enjoyed using
sledgehammers and other equipment not used in their daily
duties! Despite some sore muscles and a lot of dust, each
of the members were pleased to give their time and
commitment back to the community of Brandon. A great job
by everyone.
―My name is Karen Gott, I am 23 years old. I started with
Canad Inns in 2006. I have enjoyed working for and with the
hotel. Being a young adult is sometimes trying in terms of what
direction is the right path to take my adult career. I have
decided to broaden my horizons and get back to my roots. This
lead me to attend my first Native Women’s Association of
Canada conference. It was held in Ottawa in the fall of 2010.
This weekend was very inspiring and gave me the opportunity
to run for a youth chair on the committee. Luckily I won the
vote and I am now the South Youth Director for NWAC.
Being a part of this group I have more reason that ever to get
involved locally. For example, last week I had the honour to
walk with peers in order to raise awareness of missing and
slain aboriginal women. I am very fortunate to have a close
team of co-workers at Canad Inns and a fellow employee
supported me by joining in the walk.
November 2010
Issue 28
Employee of the Month – September 2010
Maintenance Team – Aaron Christopher, Tyler Grohs, Paul Hjelden, Brian Kramchuk, Joe Kulbacki,
Charlie Moen, Stephen Vanneste
In recognition of their efforts and dedication in overseeing the yearly water park restoration project. Team
members put in up to 18 hours per day for three weeks to complete the largest restoration project to date.
Each member was given the assignment of managing their own area of responsibility to include enlisting
assistance, planning and directing other team members to meet their goals and deadlines. Examples of
responsibility ranged from one person placing 2,000 pounds of filter sand from 100 pound bags using a 12
ft ladder in some instances, to restoring fiberglass slides, cement floors, motors, plumbing, structural
equipment, sometimes even improving on the original specifications. All team members definitely
surpassed expectations by learning and more importantly demonstrating what it means to be a leader.
Employee of the Month – August 2010
Ellen Spofford – Splasher’s and Garbonzo’s Lead
Ellen is an outstanding employee and is always willing to work around any schedule and help out wherever needed. She has done a fantastic job of helping organize inventory lists and keeping the staff on
task. Even when dealing with a disgruntled customer, she always manages to keep a smile on her face.
She is a fantastic employee and goes above and beyond the call of duty.
Congratulations to some recipients of our ―Everyone
Is A Sales Person‖ program.
Michelle Simpson
Housekeeping Manager
Canad Inns Destination Centre Transcona
Jamie Kapusta
Hotel Accountant
Canad Inns Destination Centre Polo Park
Michelle Simpson
Colleen Labelle
Assistant Banquet Manager
Canad Inns Destination Centre Polo Park
Jerry Comeau
Maintenance Manager
Canad Inns Destination Centre Polo Park
Jamie Kapusta
Bob Bajus, Great Western Roadhouse Manager, was
pleased to present JESS CARR (bartender) with a
cheque for an event that Jess recruited and brought to
the Roadhouse.
Colleen Labelle
Jess Carr and Bob Bajus
Jerry Comeau
November 2010
Issue 28
I am writing to inform
you of the superb
customer service I recently received at your Portage
Avenue location, and to compliment Mr. Steven Bartlett
and his staff for their major part in that experience.
My First Officer and I had just arrived off AC 265 on
September 20th, and in the process of disembarking
from our cab, my baggage was stolen off the curb
by a group of passers-by. I entered the hotel,
mentioned what had just happened to Steve, and
watched your staff spring into action. Eugene
Vlarte, Bellman on duty, immediately left the hotel
and began a search of the area for the thieves and
my crew bag. Marion McKenzie, Director of Sales,
co-ordinated a call to the Winnipeg Police
Department, and in the hours that followed,
overwhelmed me with superb and caring service.
Ron Popiel, Assistant General Manager, started his
own ground search, eventually tracking the group to a
location several blocks from the hotel. From there he
contacted the hotel, who in turn reported the suspects
to the police. Ron stayed ―on-location‖ until the police
arrived and arrests were made. In the end my
baggage and well over $2000 in contents was
returned, owing directly to the incredible efforts of Steve
and his team.
Steve, Marion & Ron
Traveling for a living, I am mostly happy with a
comfortable bed and clean room.
The remarkable
customer service I experienced that day is ―gold
standard‖ and worthy of mention. Please pass on my
sincere thanks to Steve, Ron, Marion and Eugene for
an incredible job.
Sincerely,
Richard
Captain, Air Canada
Eugene
Taruna Tailor, Front Desk Agent
I wanted to send you a note to thank you and
your hotel team for the great experience we had
last week during our stay. First, I want to start
with the reservation experience. Taruna Tailor.
We needed to have equipment sent to the hotel
ahead of our arrival and she was extremely helpful
and patient, helping us make sure all was there upon
our arrival.
Once we arrived, all the staff were
extremely helpful getting the packages to our room for
us and with any questions we had about
Winnipeg. The Bell Men were AMAZING. Erwin was
so helpful. He drove us and our equipment to Portage
Place and helped us bring in all of our equipment.
This was way above and beyond. He also arranged
to have another Bell Man pick us up at 10:30 pm that
evening to bring it all back to the hotel. That
gentleman actually taped up the packages for us
which was a nice surprise the next morning.
I have travelled a lot in my life, and have never
come across people that were so helpful and who
smiled the entire time doing it. They were all
great. I wish I had names of all the others so I
could point them out as well, such as the
bartender that had only been there a few months
and worked Thursday night around 11 pm, and
the boy behind the front desk with dark hair that
works the late shift and offered us suggestions on
people that would deliver pizza to us so late, and
gave us umbrellas so we would not get wet.
I will suggest your hotel to my colleagues next time I
am asked ―where should I stay in Winnipeg?‖
Kristen
InField Marketing Group
Erwin, Bell Man
November 2010
Issue 28
I felt compelled to write you regarding my experience at Area Nightclub. My
husband is an Account Manager for my family business and part of his job is to entertain customers.
After dinner, one of his customers suggested we try your new nightclub, Area. Upon arriving at Area,
we determined it was not likely we would be able to get in, considering the long line of patrons waiting at
the entrance. What prompted me to write you this letter is that as we stood deciding what we would do,
we were approached by two of your managers (Joe and Allen) who offered to assist us through a VIP
entrance for our entire party. The establishment was fantastic, we encountered the friendliest staff we
have ever experienced, from security personnel to the service staff. We also had the opportunity to
speak further with Joe, who identified himself as the General Manager and he introduced himself to our
entire party and thanked us for the visit. I cannot thank your staff and management enough for
assisting our business/evening out with such professionalism and hospitality. Best of luck to you in
your new club and we will most definitely return.
Teri
I wanted to take this opportunity to thank one of your
employees for exemplary kindness shown Canad Inns Destination Centre Transcona
On October 2nd, a social was held at the Transcona Canad Inns. This wedding social was held in
honour of my son and his bride to be. I had the pleasure of dealing with your staff in early 2010. Prior
to the social event, Karen and Elizabeth were the two ladies that provided their assistance. I have put
on a number of socials in the past but really appreciated their help. They did not miss any details, were
accommodating and great to work with as we counted down the days to the event. On the days prior, I
met Christie who would be my contact person that evening.
On the afternoon and evening of the social, the cooperation of staff
was above and beyond what I could expect. Everything from Karen,
Elizabeth and Christie’s help and cooperation, to the music man,
Richard, and the two women bartenders, security and the break down
crew. They all contributed to the success of the event.
I would like to take this opportunity to thank them and acknowledge
their efforts, in what turned out to be a fantastic evening for not only my
son Kevin and his bride to be, Leanne, but for all our guests.
Please congratulation them on a job well done. I am sure Canad Inns
must be very proud of these professional men and women.
Karen, Elizabeth and Christie
Rick
I just wanted to drop you a quick note to say ―thank
you‖ for a wonderful stay at your hotel on September 17 th. The entire
experience
of
our time at Canad Inns was positive and we left with a refreshed level of confidence in your hotel. During
our stay we held a small surprise baby shower in our guestroom for a friend who lives in Winnipeg and
the room configuration worked perfect! Every associate that encountered us during our time at the hotel
was positive and very professional. From the point of arrival to the time of departure we were impressed
beyond belief. The food served in your restaurant was delicious and the quality was profound. Over the
past couple of years, I have eaten many meals in hotels and enjoyed the variety of options available on
your menu and in the buffet line. It is without a doubt that you did a great job in turning our negative experience into a positive memory – we will be back to stay at Canad Inns Polo Park for future trips to Winnipeg.
Candace
Ramada Lethbridge
I just wanted to compliment one of your staff. My wife manages the Better Living in the Polo Park area.
Fareez Kassim happened to drop into her store on a day that I was there. He was just the most friendly
and cooperative person. It is easy to see why Canad Inns does so well when you have people like
Fareez. I know people usually write only when there are problems; I wanted to write to give a
compliment.
Gord
Assignment Editor, CTV
I wanted to take this belated opportunity to thank one of your employees for
exemplary kindness shown me and my family on Canad Day at Assiniboine Park. As
a business manager myself, I know how valuable those team members are who go
the extra mile. Ken Lugg is definitely one of them. On a tremendously busy, humid,
hot Winnipeg afternoon, Mr. Lugg took the time to make sure that my elderly father
was transported by him personally from a distant parking lot to the main performance
venue in the park to enjoy the festivities, not to mention be able to watch a dance
performance by his granddaughter who happened to be in a dance troupe visiting
from Vancouver. Without his help, we would have had to turn back home. As an
ex-Winnipegger living in California for the past 35 years, that effort reminded me of how proud I am to be
a Canadian. He embodies the best in all of us. He was gracious, kind and caring and I wanted to let
you know what a fine person you have on your team. I personally have shared this experience with my
travelling friends and we all will be happy to make Canad Inns part of our traveling experience.
Rochelle
Westlake Village, California
November 2010
Issue 28
On September 2nd, a family was staying at our property and the daughter was celebrating her 6 th birthday.
The little girl’s grandmother emailed the hotel with a special request to bring a small note or cupcake to
her granddaughter to help acknowledge her birthday since she was not able to be in attendance. Britta
Johnson, went out of her way to put a gift together to give this little girl for her birthday.
I want to thank you from the bottom of my hear for your wonderful response to my request. It made my
granddaughter’s day and you also included the whole family as well. I saw pictures they took of the
cupcakes and how extremely pleased they were with the gift. I will make sure to tell my friends and family
how you went over and above for your guests, and I will never forget your act of kindness.‖
Hello Stacey. Once again thank you for taking care of us so good during our
wedding celebration last month.. we surely enjoyed every minute of it, and it was
mainly because of your hard work, great coordination and many suggestions which
made our day even simpler… your personnel was friendly, courteous and definitely
knowledgeable.. all our questions were answered quickly and without hesitation…
once again thank you.