A note of thanks… - Bristol Motor Speedway

A note of thanks…
Dear Bristol Motor Speedway Suiteholder:
As we look toward the 2007 August race week at Bristol Motor Speedway, we want you to be prepared for the totally new
and different racing surface at NASCAR's favorite facility. The first time you see the track in August, you will immediately
notice that it is a different color, that it features a different design and once the cars and trucks have a chance to check it
out, they are going to discover that it is wicked fast - in other words, "The World's Fastest Half Mile" is going to get even
faster if our engineers are correct.
We understand that there are opportunities to entertain your friends, clients and guests at other venues and we sincerely
appreciate you choosing Bristol. This year's Sharpie 500 is a sell out, giving us a NASCAR Cup record of 51 straight sell
outs. We are very thankful for our loyal fans and corporate partners.
Now that we have completed the track rebuilding project, our Chairman Bruton Smith has plans to raze all the buildings in
the infield and build a state of the art compound that will feature a new Wellmont hospital, a new media center, meeting
rooms and improved concession and restroom facilities. The current plans even include a limited amount of unique
hospitality areas for you to entertain your guests while the races are taking place. The timing on this project is still under
discussion but we will keep you up to date when all the decisions are made.
If we can ever be of assistance or if you have suggestions as to how our team can improve their service to you and your
guests, just give one of us a call or email. We are looking forward to a great race week in August.
Sincerely,
Jeff Byrd
General Manager
423-989-6999
[email protected]
Logan McCabe
Vice President, Sales & Marketing
423-989-6934
[email protected]
Luxury Suite Information
August 22, 24, 25, 2007
Suite Opening Schedule
Wednesday, August 22 – Suite Level Opens at 10 a.m. Suite Holders with Early
Access passes will be able to gain access to suite level at 9 a.m. for early set-up
Friday, August 24 – Suite Level opens at 9 a.m. Suite Holders with Early Access
passes will be able to gain access to suite level at 8 a.m. for early set-up
Saturday, August 25 – Suite Level opens at 1 p.m. Suite Holders with Early
Access passes will be able to gain access to suite level at 12 p.m. for early set-up
Suite Holder Access Times
Suite holders will be able to access suites one hour before suite level officially opens on
event days in order to set-up prior to their guests arriving. Suite holders will be issued two
(2) Early Access passes for this purpose. All suite holders wishing to gain access to
suite level prior to suite level opening must use Gate 14 and Elevator Tower 3 or Gate
7 and Elevator Tower 7 (depending on your suite location). No other gates or
Elevators will be opened until suite level officially opens.
Security will allow only people with Early Access passes to gain access prior to suite level
opening. No other guests will be allowed to access the suites until suite level officially
opens.
PLEASE NOTE: Early Access Passes are not admission tickets. A valid suite
ticket must also accompany the Early Access pass and must be scanned at Gate
14 or Gate 7 (depending on suite location). Once admitted through the gate, user
must visit the suite registration tent before entering suite level. Only Elevator
Towers 3 and 7 will be accessible during Early Access Times.
Suite Move-In Procedures
The official suite move-in day is scheduled for
Tuesday, March 20 from 9 a.m. – 5:00 p.m.
When you first arrive on BMS property,
please go to the 1st floor of administrative
offices (located in Bruton Smith office
building on top of hill). Tell the receptionist
that you are a suite holder and that you need
to gain access to your suite. The receptionist
will issue you a wristband and will call
someone on suite level to assist you. You
will not be able to gain access to your suite
without an armband.
If you are unloading items, you may go to the
Service Entrance located at Gate 14 and pull under
the concourse and pull up to the Tower closest to
your suite. After you have unloaded your items,
please park outside the gates.
If you do not have items you
are unloading, please park
outside the gate and walk to
your nearest tower.
Suites 101-130 – Elevator Tower 5
Suites 131-155 – Elevator Tower 4 –Access at Gate 14
Suites 156-165 – Elevator Tower 3 –Access at Gate 14
Suites 166-175 – Elevator Tower 2 –Access at Gate 14
Suites 176-189 – Elevator Tower 1 –Access at Gate 14
Suites 255-262 – Elevator Tower 3 –Access at Gate 14
Suites 263-270 – Elevator Tower 2 –Access at Gate 14
Suites 401-549 – Elevator Tower 7
Suite Parking
Each suite will receive one (1) reserved parking pass that will have a numbered spot. All
other parking passes issued are in a reserved lot but will not have a numbered spot.
Parking permits are not valid if used in Tour Buses or Limousines.
Please remember that the selling or scalping of parking passes is strictly prohibited. If you
are not planning on utilizing your parking passes, please return them to BMS.
There will be no vehicular travel through the North Entrance to Bristol Motor
Speedway. If you have Lot D parking passes, please enter through the Dragway entrance
located off State Route 394. If you have Lot B parking passes, please enter through the
South Entrance located on Hwy. 11E next to Peerless Woodworking. Note: Suite tickets
cannot be used as parking permits. Please relay this information to all of your guests.
Please be aware that all BMS parking areas will be held for one hour at the
conclusion of each day’s events.
Souvenir Programs
Souvenir programs are $10 each and will be delivered to your suite on the day(s) you
request. You will receive a die-cast car with each ordered program. Please return the
souvenir program order form by Friday, August 17. The order form is in your folder.
To ensure the best customer service, please pre-order your souvenir programs.
Suiteholders have the excusive opportunity to customize your souvenir programs with your
company name and/or logo printed on the front cover. All customized souvenir programs
must be ordered and pre-paid by July 13. The prices for this service are as follows:
Customized Souvenir Programs
Quantity Ordered (per event weekend)
Price per program
1-100
$15
101-250
$14
Over 250
$13
If you would like to purchase customized programs, please contact Kim Branson at
423-989-6938 or [email protected] for ordering instructions.
Other Pertinent Information
•
Driver/VIP Appearances If you are planning a Driver/VIP Appearance in your suite on an
event day, please complete the Driver Appearance Form located inside your folder.
Everyone, including Nextel Cup and Busch series drivers, must have the correct
credentials in order to gain access to suite level at anytime. By arranging your appearance
in advance, you will eliminate the possibility of your group being stopped by suite security
on event day.
•
No Smoking Policy Smoking will not be allowed in any common areas of suite level
including suite hallways, lobbies, elevators or restrooms. Guests should proceed to
concourse levels to smoke.
•
Suite Credentials Please remember that everyone (including infants and children) must
have a suite ticket in order to access suite level. Please make sure all of your guests are
aware of this policy prior to arriving at the speedway. All Hard Cards must have a BMS
issued suite access sticker.
•
Cabinet & Padlock Keys Please make sure that you have the cabinet and padlock keys
for your suite cabinet before race weekend. If for some reason you do not have it, please
contact your account representative and we will have one made for you. There will be a
$15 replacement fee for lost keys. Suite holders are responsible for locking their own
cabinets and securing items at the conclusion of each event day.
Other Pertinent Information
•
Improvements Suite holders are responsible for any decorating in their suite including doors, walls,
ceiling and floor coverings. Bristol Motor Speedway can’t provide extra stools, tables, chairs, etc. No
alterations or improvements may be made to the premises without prior written approval from the Vice
President of Marketing & Sales Logan McCabe. No alteration may be made to the outside walls in the
suite hallways. You may hang a sign on your door if you wish. All Improvements must be finished
on or before Friday, August 17.
•
Telephones To order phone services for your suite, please complete the Embarq Sporting Event
Vendor Order Form located in your folder. Please fax the form to 888-877-3591. Neither Embarq nor
BMS will provide the telephone. You must bring your own phone with you during race weekend.
•
Catering You should have already received your suite menu from Levy Restaurants. Please make sure
you place your orders prior to July 27 to avoid a 20% surcharge. Any questions should be directed to
Levy Restaurants at (312) 932-4951.
•
Scanners Scanners are available through Track Scan. You will find pricing and ordering information in
your folder.
•
Track Tours Track Tours will be given on Saturday, August 25 (weather and time permitting). Passes
will be delivered to your suite on Friday, August 24. Someone from your suite will be required to sign
for the passes. Track tours will be conducted from 1-5 p.m. (tentative/subject to change). We are
pleased to be able to offer track tours for 75% of your suite’s capacity.
Other Pertinent Information
•
Charter Cable Services
For an additional fee, suite holders may choose to upgrade television
services in their suite. Additionally, Internet services are available. Information and an order form is
enclosed inside your folder. Questions and order forms should be directed to Charter Communications.
•
SMI Souvenir Packages SMI Properties has developed several souvenir packages available only to
suite holders. Pricing and ordering information have been included in your folder.
•
Flowers Bristol Motor Speedway is pleased to be able to recommend the following floral services for
decorating your suite:
Misty’s Florist and Greenhouse
423-764-1077
Food City (Blountville, TN – Rhonda Ragle)
423-323-7983
Food City (Euclid Ave – Bristol, VA – Laura Huff)
276-466-2330
Food City (Volunteer Pkwy – Bristol, TN – Sandra Hicks) 423-968-2828
Speedway Contacts
•
Kim Branson, Marketing & Suite Operations Manager
– 423-989-6938 (office), 423-963-4658 (cell)
•
Jerry Caldwell, Account Executive
– 423-989-6947 (office) 423-963-9966 (cell)
•
Janet Callahan, Account Executive
– 423-989-6959 (office) 423-963-9891 (cell)
•
Gary Cundiff, Account Executive
– 423-989-6937 (office) 423-963-9826 (cell)
•
Graig Hoffman, Account Executive
– 423-989-6957 (office) 423-963-9990 (cell)
•
Chad Fleeman, Account Executive/Bristol Dragway
– 423-989-6936 (office) 423-963-8974 (cell)
•
Ben Trout, Director of Marketing
– 423-989-6954 (office) 423-963-8071 (cell)
•
Logan McCabe, VP Marketing & Sales
– 423-989-6934 (office) 423-963-8121 (cell)
Food City 150/O’Reilly 200
Event Schedule
Wednesday, August 22, 2007
10:00 AM
10:00 – 11:00 AM
11:10 – 11:50 AM
12:00 – 1:00 PM
2:30PM
4:00 PM
5:15 PM
5:45 PM
7:30 PM
8:00 PM
Schedule is subject to change
Suite Level opens
NCTS Practice
USAR Final Practice
NCTS Final Practice
USAR Qualifying (2-Laps – All Positions)
NCTS Qualifying (2 Laps – All Positions)
Food City 150 Driver Introductions
Start of the Food City 150
O’Reilly 200 Driver Introductions
Start of the O’Reilly 200
Food City 250
Event Schedule
Friday, August 24, 2007
(Hot Pass in effect the entire day)
9:00 AM
9:00 – 9:50 AM
10:15 - 11:15 AM
11:30 AM – 1:00 PM
3:20 PM
4:35 PM
5:45 – 6:15 PM
6:15 – 7:20 PM
7:30 PM
8:00 PM
Schedule is subject to change
Spectator Gates Open/Suite Level opens
NBS Practice
NBS Final Practice
NNCS Practice
NNCS Qualifying (Two Laps – All Positions)
NBS Qualifying (Two Laps – All Positions)
TV Exhibition Run
NNCS Final Practice
Food City 250 Driver Introductions
Start of the Food City 250
Sharpie 500
Event Schedule
Saturday, August 25, 2007
1:00 PM
5:30 PM
7:30 PM
8:00 PM
Schedule is subject to change
Spectator Gates Open/Suite Level opens
Hot Pass In Effect
Sharpie 500 Driver Introductions
Start of the Sharpie 500
Suite Map
Parking Map
Suite Guest Guidelines
(Please distribute to your guests with suite tickets)
Hours of Operation
•
Suite level will open as follows:
–
–
–
Wednesday, August 22 – 10 a.m.
Friday, August 24 – 9 a.m.
Saturday, August 25 – 1 p.m.
Location
•
The Bristol Club (public suite) is located in suite 405/406, 407 and 546. Please use the following elevator tower for:
•
Suites 101-135 – Elevator 5
•
Suites 136-155 – Elevator 4
•
Suites 156-165 – Elevator 3
•
Suites 166-175 – Elevator 2
•
Suites 176-186 – Elevator 1
•
Suites 254-262 – Elevator 3
•
Suites 263-270 – Elevator 2
•
Suites 401-404 – Elevator 6
•
Suites 405-421 – Elevator 7
•
Suites 422–441- Elevator 8
•
Suites 501-504 – Elevator 6
•
Suites 505-532 – Elevator 7
•
Suites 533-548 – Elevator 8
Suite Access
•
Suite tickets have a gate stub and a suite stub. The individual suite seat ticket holder may enter through any gate at Bristol Motor Speedway. Note: Suite Ticket
holders must have a gate stub in order to gain admittance to Bristol Motor Speedway. Suite stub’s without the gate stub will not gain admittance into Bristol Motor
Speedway. After gaining admittance, suite holders should proceed to the Suite Registration booths, which are located near the elevator entrances, and Suite
Registration will stub the suite ticket and issue a suite wristband. A suite wristband must be worn at all times and must be accompanied by a suite ticket.
•
An adult must accompany minors at all times on Suite Level. Everyone, including children, must have a suite ticket to gain access to suite level.
Suite Dress Code
•
Business casual dress is recommended. No tank tops, halter tops, swimsuits or athletic shorts are allowed. Shirts and shoes must be worn at all times. This policy
will be enforced by Suite Security.
Smoking Policy
•
Smoking is not allowed in any common areas of suite level including suite hallways, lobbies, elevators or restrooms. Guest should proceed to concourse level to
smoke. Each suite holder is responsible for setting smoking policy inside the suite.
Food and Beverage
•
Food and Beverage will be provided through Levy Restaurants, the BMS caterer, and is the responsibility of each suiteholder. Food for the Bristol Club (the public
suite) will be provided by BMS.
•
No coolers, food, or beverages may be brought up to the Suite Level. Alcoholic beverages may not leave Suite Level during events. Alcoholic beverages are NOT
included in the Club Suite price, but may be purchased at the cash bar inside the suite.