annual report 2013 - Singapore Prison Service
Transcription
annual report 2013 - Singapore Prison Service
“The Star Thrower” (or “starfish story”) is part of a 16-page essay of the same name by Loren Eiseley (1907–1977). It relates the account of an elderly man who spotted a young boy flinging stranded starfishes back into the ocean one at a time. annual report 2013 The old man observed, “But there must be tens of thousands of starfish on this beach. I’m afraid you won’t really be able to make much of a difference.” The boy bent down, picked up yet another starfish and threw it as far as he could into the ocean. Then he turned, smiled and said, “It made a difference to that one!” SINGAPORE PRISON SERVICE ANNUAL REPORT 2013 Vision As Captains of Lives, we inspire everyone, at every chance, towards a society without re-offending. C0NTENTS Director’s Foreword ..... 2 Mission As a key partner in Criminal Justice, we protect society through the safe custody and rehabilitation of offenders, co-operating in prevention and aftercare. Rehab Is a commitment to our programmes and services within the system to support inmates who have proven that they have the inherent desire to change. Renew Is a commitment an inmate makes to change his/her life for the better. Looking beyond their imprisonment, they demonstrate a willingness and desire to renew their lives. Restart Is a commitment to garner the support of the community. Through the CARE network, our offenders are given opportunities to restart their lives. As Captains of Lives Directorate Members ..... 6 SPS Re-Visioning: Setting New Frontiers ..... 8 What Does Inspire Mean to Me ..... 12 We Inspire Enhanced Supervision: Involving Home Team Agencies in Offenders’ Throughcare ..... 20 A Pictorial in the Making of Captains of Lives ..... 25 A Life Inspired: Success Story of a reformed Ex-Offender ..... 31 The Yellow Ribbon Project: A Decade of Inspiring Lives ..... 33 Inspired to Inspire: Volunteering One’s Past to Change Another ..... 38 Everyone at Every Chance Operations Division ..... 42 Staff Development Division ..... 46 Rehabilitation and Reintegration Division ..... 50 Corporate Services Division ..... 54 Intelligence Division ..... 58 Strategic Planning Division ..... 62 Psychological & Correctional Rehabilitation Division ..... 66 Corporate Communications & Relations Branch ..... 70 Provost Branch ..... 72 Staff Inspectorate Branch ..... 74 Cluster A ..... 76 Cluster B ..... 80 Cluster C ..... 84 Operations & Security Command ..... 88 Against Re-offending Statistics ..... 94 Almanac ..... 111 SINGAPORE PRISON Service ANNUAL Report 2013 01 Director’s Foreword The Singapore Prison Service (SPS) took a big step to become a correctional service in 2013. The Enhanced Supervision Scheme which started late in 2012, went into full swing in 2013, providing casework to drug offenders after they were released. This was a major development in our capabilities, like adding airpower to an army. No more do we rely just on our actions inside the prisons to rehabilitate someone. We have since extended our rehabilitation efforts beyond the prison walls, into the community. With our involvement since 2011 in pre-imprisonment community-based alternatives to jail sentences, and in 2013 this foray into post-imprisonment casework, we had morphed from merely being a prison service, to become a correctional service. This change was further cemented in November 2013 with the introduction of the Prisons Act amendments in Parliament to make provisions for released persons to come under mandatory aftercare. With the Act passed in January 2014, it is now hardcoded in law for released persons to come under the aftercare of the SPS. We have responsibility over offenders not just during their time in prisons, but also after their release, for their reintegration and rehabilitation. This is exactly what a correctional service does. And the SPS is not alone in this work of aftercare. The SPS and the other 100-odd agencies in the CARE Network took another step towards closer partnership, by having the first ever CARE Network workplan seminar. We now have joint workplans where we work in co- ordination for our common goal of rehabilitation of released persons. We also celebrated 10 years of the Yellow Ribbon Project by launching a commemorative book which not merely articulated the history of the Yellow Ribbon Project, but also sketched out the blueprint for its future. But a correctional service is not just about rehabilitation. It is also about safe and secure prisons. The SPS’s professionalism in this area took another stride forward when we conducted a major risk review exercise to surface gaps and then addressed the gaps. Looking forward, 2014 will not be a mere continuation of the SPS’s journey as a correctional service. It will also be the start of a fresh five-year strategic plan through which we will see our prisons technologically transformed and community corrections expanded. And in line with our new vision statement launched in 2013, we will see even more in the community inspired to join in the work of eradicating recidivism in Singapore. Director of Prisons Singapore Prison Service We have responsibility over offenders not just during their time in prisons, but also after their release, for their reintegration and rehabilitation. This is exactly what a correctional service does. INSPIRE 02 SINGAPORE PRISON Service ANNUAL Report 2013 03 AS CAPTAINS OF LIVES In all that we do and all that we are Directorate Members top row, from left: soh wai wah director of prisons desmond chin deputy director of prisons/ chief of staff stanley tang director, operations delphine lee director, staff development terrence goh director, rehabilitation & reintegration Lam Cher Soon Director, Corporate Services middle row, from left: Koh Tong Hai Director, Intelligence Lee Kwai Sem Director, Strategic Planning Timothy Leo Bottom row, from left: K Chandra Kumar Commander, Cluster a Shie Yong Lee Commander, Cluster b Phang Seok Sieng Director, Psychological & Correctional Rehabilitation Chiew Hock Meng Director, Transformational Projects Chiam Jia Fong Director, Provost Commander, Cluster C Vincent Chew Commander, Operations and Security Command INSPIRE 06 SINGAPORE PRISON Service ANNUAL Report 2013 07 Feature Feature Offenders’ Aftercare strongly felt that 75% SPS should take on a leading role in: Prevention of Offending of survey respondents over 90% responded to the online survey in just two weeks 80% strongly felt that staff SPS Re-Visioning Setting New Frontiers Taking a trip down memory lane, when SPS’ vision statement was first crafted in 1999, the department was grappling with fundamental issues such as overcrowding, staff recruitment and retention difficulties, as well as a lack of rehabilitative programmes. Today, with a state-of-the-art prison complex, professionally trained officers who are publicly recognised as Captains of Lives, and a myriad of initiatives to help offenders return to society as reformed and responsible citizens, the SPS is no longer what it was. The many accolades conferred on the department in recent years serve as further recognitions of the department’s transformation. The one achievement we are especially proud of arrived in 2012 when the SPS was awarded the Singapore Quality Award with Special Commendation, indicating that the department could claim to be an exemplary prison system. It was, therefore, timely to re-look at the vision statement and assess if it was still relevant. Everyone Matters The re-visioning exercise began in October 2012 with the launch of an online survey open to all staff. In just two weeks, the survey garnered more than 2,200 responses, representing over 90 per cent of the department’s staff strength. The survey was followed by eight Mission Vision (MV) Debates sessions where around 200 participants took time off their busy work schedules to discuss the points of contention arising from the survey in greater detail, as well as to craft their own vision statements. Subsequently, another 550 officers took part in five MV Rallies where they were presented with a list of suggested vision statements and challenged to critique them. INSPIRE 02 08 90% of survey respondents strongly felt that ensuring safety and security of inmates was one of SPS core roles of survey respondents facilitating rehabilitation and reintegration of offenders was one of SPS core roles. The MV Debates and Rallies gave participants the opportunity Instead of being discouraged, such views reinforced the to catch up with old friends, make new ones, have fun team’s belief that the department’s vision statement had together, and most importantly, express their aspirations for to be revised. The fact that a sizeable number of staff felt the future. The exciting ice-breaker activities, which included comfortable with the then vision statement meant that it having attendees form an orchestra personally conducted had to be changed. An organisation’s vision statement by Director of Prisons during the MV Rallies, clearly warmed encapsulates the collective dream of its staff – something the officers up as they shared their opinions eagerly. The which is desirable but not usually immediately attainable. A participants’ enthusiasm and excitement at being part of this good vision statement, therefore, is one which is discomforting historic milestone was clear for all to see. and creates tension by describing an ideal which appears Tension in Diversity The diverse views shared by the survey respondents, as unrealistic. However, it inspires at the same time because it portrays an end state which is worth striving for. Unveiling our Future well as the MV Debates and MV Rallies participants, were of immense help to the re-visioning team. However, they When the revised statement was proudly unveiled by SUPT were also challenging for the committee. A significant Foo Ee Lin, Chairperson of the SPS Visioning team, at the proportion of the staff felt very comfortable with the existing 2013 Prisons-SCORE Corporate Advance, it was clear that vision statement. Even though they acknowledged that the revised statement fit the above description perfectly. the department has progressed tremendously since 1999, One may question how it is possible for us to inspire everyone they did not see a need for the vision statement to change. at every chance. This, undoubtedly, is a challenge, given There were also some who dismissed the suggested vision the number of interactions we have with different people statements as being too idealistic. every day. However, if we were to look at the question from SINGAPORE PRISON SINGAPORE ServicePRISON ANNUAL ANNUAL Report 2013 2013 03 09 Feature Feature a different perspective, how then do we decide who and when to inspire, if we do not seek to inspire everyone at every chance? As true blue Captains of Lives, we should seek to always be inspiring to all whom we come into contact with. Our revised vision statement may seem vague at first glance, but it becomes crystal clear once we delve deeper into it. It is actually a return to the very basics of what the SPS has endeavoured, and will continue to aspire, to do. Similarly, one may feel that a society without re-offending is about as realistic as building castles in the air. However, as a prison service entrusted with the safe custody and rehabilitation of offenders, creating a society without re-offending is precisely what we have been striving towards since day one. Our efforts to reform and help offenders reintegrate back into society have all been geared towards helping them lead a crime-free life. Our revised vision statement may seem vague at first glance, but it becomes crystal clear once we delve deeper into it. It is actually a return to the very basics of what the SPS has endeavoured, and will continue to aspire, to do. This makes it a vision statement for the ages, as it will remain relevant and representative of the department’s work in the foreseeable future. So, let us all, as Captains of Lives, inspire everyone, at every chance, towards a society without re-offending. Exclusive with the Director of Prisons: His Thoughts, Our Dream When did you decide that a new vision was needed? INSPIRE 10 What do you like about the new vision statement? “What is most obvious is how audaciously broad in scope it is, seeking to inspire not just inmates but also society at large to play their part “I was ambivalent when I first initiated a discussion at the Leadership Circle on in rehabilitation. What is less obvious is that it is equally applicable to whether we should have a new vision statement. Then one after another, officers a warder seeking discipline and order in his housing unit. The vision rose up to speak about how they felt comfortable with the earlier vision statement, challenges all housing unit staff to attain such a goal by inspiring good how they found it so agreeable. That was when I knew we needed a new vision behaviour among inmates, and not just be reliant on disciplinary statement.” measures.” What do you think about the visioning process? “It is important that we had a process that was as inclusive as possible. So, I am What is the response you expect from the staff to the new vision statement? happy that we launched the revisioning exercise with a survey involving every staff “I hope that the new statement will be like a fresh gust of wind that in SPS. I also found the MV rallies very invigorating. I remember at one of these will propel us to a higher level of commitment towards our mission. The sessions, there was a lively discussion on a draft version which contained the words statement is highly personal and provokes a reflective response from ‘we inspire everyone’. Many officers decried how unrealistic and farfetched it each individual staff. Will each of us seize every chance every day, no sounded. It dawned on me then that we had to very clearly explain to our staff that matter who we are talking to, to inspire the other person? One year was exactly how a vision statement should sound, to be audacious and unrealistic, on to the launch of the new vision statement, I hope all of us will take so that our imagination and aspiration can be stretched and we feel the creative time to reflect on whether we had lived up to its challenge, and how tension that a good vision statement should generate.” else we can do so.” SINGAPORE PRISON Service ANNUAL Report 2013 11 Feature 1 Feature What does “inspire” in our vision mean to you? HTS 11 Jasmin Kaur, Senior Assistant Director, Correctional Research, Correctional Research Branch To inspire can mean so much to someone who receives and yet is so difficult to bring across. To me it simply means the ability to motivate others and, more importantly, for oneself to go further than ever imagined. What Does CW1 Phung Yin Lei, Team Leader, Prison Link Centre Personally, I believe that the word “inspire” means to be a better person. If we are inspired, we will inspire those around us. I try to seek opportunities in my daily Mean To Me? life to improve my character, educate myself and, most importantly, make myself feel good! Just as the words “operations” and “rehabilitation” were key tenets of the previous vision, “inspire” reflects the new normal that SPS aspires towards, and represents a dream that has been deliberately left both vague yet clear. While the call is unmistakable, our new vision covers a scope so wide that it creates a tension and demands every ounce of passion from each and every officer and partner in the community. We interviewed 16 officers across all ranks and positions to share what their views on the revised vision were. As you read through the article, take a minute to think what your response would be to these questions. SCW1 Mohamad Safrin Bin Saptu, Chief Personal Supervisor, A3 Inspire, to me, involves changing the way people think and feel about themselves so that they will want to take positive actions. The best way to inspire others is to have interest in not only what you do, but to also recognise your staff and take the opportunity to see them grow and change. I would share my personal stories of my journey in SPS. This would help my staff to avoid repeating the same mistakes I have made in the past, and to be optimistic in scaling towards greater heights. INSPIRE 12 SINGAPORE PRISON Service ANNUAL Report 2013 13 Feature Feature 2 How has working toward this vision of inspiring others changed your perspective and approach towards your job? DSP1 Ng Tiong Choon, Manager Building and Maintenance, Infrastructure Development Branch 3 Can you share an instance when you have been inspired by a particular incident or person at work? OR Can you share an instance when you have inspired a particular inmate/person at work? ASP1 Rossheema Binte Haniff, Programme Management Executive, Programme Management Branch During my time as a Housing Unit Officer (HUO) at Changi Women’s Prison (CWP), I was always “Inspiring others” are great words with great meanings. However, I often ask myself, “Before willing to lend a listening ear. Once, while having lunch with my family, an ex-inmate walked I can inspire others, am I inspired myself?” This thought forces me to consistently seek out up to me and shook my hand. She thanked me for motivating her, and shared that she the deeper meaning and purpose in my work, and enables me to have the correct perspective in my daily grind. It reminds me to always put my best foot forward at work before expecting others to do so. took my advice to maintain good ties with her family members. Her daughter, who was also in CWP and under my care then, soon came over and shared that they were both encouraging and looking out for each other to stay away from negative peers. They told me that they will always remember the words that I reiterated, “No one can really help you to change, but yourself”. I was heartened to see that I have made a positive impact in someone’s life and that my words of advice have been an inspiration to others. MX12 Norriyanah Binte Omar, DRO Manager, Community-Based Interventions Services Branch SCW2 Loh Kee Wei, Cluster Control Centre (CCC) Officer, Cluster B This new vision makes me pay more attention to myself, to take a pause and reflect on my interactions with offenders. These reflections help me to be Personally, I was inspired by Superintendent Ang Xiao Kiang (retired) during my stint more self-aware, and keep track of what I have learnt and keep me in Jalan Awan Drug Rehabilitation Centre (DRC), as he was able to change the inspired. By doing this, I hope that I get better at what I do, and will be able to contribute a little more towards the people I interact with, culture and staff morale by inspiring the men through his speech and action. He b e addressed and resolved staff concerns regarding operational issues through his whether it be colleagues or offenders. regular Superintendent rounds. He also raised staff morale through quarterly dialogues and his participation in the many staff bonding activities with the rest of the institution. Ensuring staff well-being was another key area that he was renowned for and, most importantly, he always stood by his officers when the need arose. RO2 Tann Yi Ru, Senior Reintegration Officer, Selarang Park Community Supervision Centre Handling Reformative Trainees (RTs) on supervision demands a lot of determination and resilience. The vision of inspiring others as well as experiencing the hard work that has been put in by my fellow colleagues encourages me to put in more effort to motivate those under my charge to work harder and progress during supervision. At work, when I communicate with RTs on supervision, I show appreciation for their efforts in adhering to the tough supervision conditions. I SGT Augustino s/o Chinnapan, SPEAR Operator, SPEAR Force In my five years of service, I have been inspired by several incidents and people. The most memorable one was in Tanah Merah Prison (TMP), where I met ASP Mohamed Norzalan Bin Nordin (currently in B3). I am grateful to have the chance to learn a lot about inmate subculture and management of difficult inmates from him. He inspired me to be a better and more proficient officer. commend them when they present themselves as sensible and respectable individuals. I do hope that by doing so, they would be inspired to continue on their change journey. INSPIRE 14 SINGAPORE PRISON Service ANNUAL Report 2013 15 Feature Feature SUPT1 Lee Chee Kwong, Senior Assistant Director, Operations Policy & Development, Operations Policy & Development Branch In 2008, when I was the Head of Public Affairs, I had the opportunity to visit Fiji with Mr Desmond Chin (then CEO SCORE) and Ms Leonie Tan (also from SCORE) to be the official guests at Fiji’s launch 5 Any last words of inspiration for our staff and SPS? ASP2 Muhammad Raizaluddin Bin Abdul Razak, Housing Unit Officer, Tanah Merah Prison of the Yellow Ribbon Project. The event was graced by the Prime Minister of Fiji, and we saw firsthand the impact of YRP beyond our shores. I was deeply inspired by this episode as I witnessed personally how a project which started in Prisons, in collaboration with SCORE, was able to change and improve the lives of prisoners living as far away as Fiji. It reminded me of how SPS, in our continuing efforts to become a better organisation, can not only help our own prisoners but also prisoners worldwide. When we work on the ground, we must portray ourselves positively so that we can be a positive influence to our inmates. To be able to do that, we must have a strong definite sense of purpose in everything we do. We must walk the talk and not just make use of words alone to inspire them. There will definitely be times when you feel like you are losing your passion on the job. But before we do, we have to think back on why we embarked on this profession in the first place. That is to be a Captain of Lives in the lives of offenders under our charge. SUPT1 Justin Paul Vikneswaran, Superintendent, B3 There are times when I receive positive acknowledgement from staff and inmates about my dealings with them. These not only give me a warm fuzzy feeling but it also serves to reinforce my conviction towards my job. SSG Sri Murni Binte Mohamad Saleh, Work Programme Officer, Changi Women’s Prison I wish to say to all our officers that whatever roles we are undertaking to create an exemplary Prison System, we should never stop inspiring each other. 4 Apart from our vision, our HEART values (representing Honour, Excel, Agile, Respect and Teamwork) guide us in our daily work. Which HEART value resonates most strongly with you in this quest to inspire everyone? SSG Nagarajan s/o Rajagopal, Operations Management Officer, Operations Management Branch CPL Goh Jun Hong, Personal Supervisor, Admiralty West Prison I believe that Honour is an important HEART value that The particular HEART value that resonates with me is “Respect”. would help in my quest to inspire others as we must be In my opinion, the ideal way one should earn his respect is by accountable for each and every one of our actions at the showing respect to others and not by demanding it. In order end of the day. for us to discipline our inmates, we must be exemplary in both MSO Gr VII Vimalathacheni d/o R Gopalan, Personal Assistant to DDP/COS To all the staff in SPS: Each of us has a role here. It does not matter how small or how big the role is. What matters most is that you believe in yourself and take pride in what you do. I wish all staff and SPS many great successes ahead! words and actions. INSPIRE 16 SINGAPORE PRISON Service ANNUAL Report 2013 17 WE INSPIRE change and community action Offender Feature Feature supervisees are subject to electronic monitoring with curfew, on top of their regular urine reporting to CNB officers. Without these support, these offenders with higher risks are more likely to re-offend and eventually return back to prison. Working Together with CNB on Drug Supervision For three different groups of professionals, namely the CNB officers, Reintegration Officers and Prison Specialists, to work together to realise the goal of Enhanced Supervision is not an easy feat. The ability to understand one another’s operating terrain and complement how the others work is fundamental to a successful collaboration. For example, when a supervisee with weak socio-family support is referred to a shelter for temporary accommodation, he can alerted the CNB supervision officer to these tell-tale worry less about meeting his housing needs and signs of possible alcohol abuse. If left unaddressed, concentrate on reporting regularly for his urine tests this could lead to a return to drug abuse. In this and looking for a stable job. particular case, the Specialist worked with the CNB supervision officer to tighten the supervision On the ground, it is encouraging to see CNB enhanced supervision supervision officers, Specialists and Correctional The Enhanced Supervision Scheme for Long Term Imprisonment (LT) offenders with higher risks was implemented in November 2012. As of end 2013, over 400 supervisees have been emplaced on this scheme since its inception. The supervisees are supported in the community by Prisons’ Correctional Rehabilitation Specialists who meet them regularly for one-to-one counselling and case management. This is necessary to ensure that offenders are provided with skills and knowledge to cope with the complexities Rehabilitation come This collaboration between Prisons and CNB officers together to share observations of their charges did not happen by chance. Joint trainings, regular and discuss supervision tactics to manage their team meetings at working levels and the exemplary supervisees’ reintegration more effectively. For leadership displayed by both organisations’ senior example, there was a case of a supervisee who management set the tone for this Home Team turned up for his counselling session intoxicated. The collaboration. Reintegration Officers Correctional Rehabilitation Specialist immediately Involving Home Team Agencies in Offenders’ Throughcare Making Interventions ASP1 Chng Kuok Leong of Lives Captains The rehabilitation of offenders into responsible citizens requires massive efforts from multiple stakeholders. The CARE Network partners such as SCORE, SACA, SANA and ISCOS, halfway houses and our community partners, such as the various religious organisations and grassroots partners, have traditionally contributed towards these rehabilitation efforts. Expanding the stakeholders to include Home Team agencies such as the Singapore Police Force (SPF) and Central Narcotics Bureau (CNB) would be a natural extension. The Enhanced Supervision Scheme for Long Term Imprisonment (LT) offenders is one such initiative which involves our Home Team colleagues. conditions and arrest his downward spiral. Despite my short stint in service, my experience in B5 has been a very enriching one. I am particularly amazed and inspired by the dedication and efforts of our ground staff, from taking care of our inmates’ daily necessities to helping to stimulate their impetus to change for the better. Influenced by their tireless commitment, I am spurred to excel in my duties. As Captains of Lives, we make a difference not only in our inmates’ lives, but also to the people around them. Seeing ex-offenders recover from their drug addiction and earning an honest living after their release reinforces my belief that our actions have cascading effects on their lives and on the society. of life outside prison and stand on their own two feet again. To help them lead a more disciplined life in the community, these INSPIRE 20 SINGAPORE PRISON Service ANNUAL Report 2013 21 Feature Feature ASP2 Koo Qihui, Claire of Lives Captains I was in the Changi Women’s Prison Special Handling Unit. Once, there were several Reformative Trainees who did not qualify to study. One of them could not even write the letters of the alphabet. My housing unit staff and I brought some assessment books for the girls to share and self-study. After a month, I was pleased to see that they had copied the questions from the assessment books so that everyone could have a go. One even helped her cellmate learn the ABCs! So, what does it mean to be a Captain of Lives? It means working together despite limitations and constraints to help inmates reintegrate and remain offence free. It means to have helped the girl who could not spell, to be able to spell more than just her name. Accessible and Sharing Resources SPS Counselling at Police Venues Although counselling sessions and group work for supervisees By mid-2014, there will be a total of 16 Neighbourhood Police are beneficial in helping them stay clean from drugs, ensuring Posts (NPPs) and 12 Neighbourhood Police Centres (NPCs) that these services are accessible to the supervisees is of across the country hosting individual counselling or group paramount importance. If the supervisees have to incur counselling sessions. Instead of merely providing counselling excessive time and transport costs to receive these services, venues, SPF plays an important role in ensuring that these their motivation to utilise these services would be reduced. sessions are conducted in a safe and secure environment. Revamped NPPs designated for use by community partners Ang Mo Kio Division (‘F’ Div) Tanglin Division (‘E’ Div) Ang Mo Kio Police Division Yishun North NPC, Nee Soon South NPP, Ang Mo Kio North NPC, Teck Ghee NPP, Serangoon NPC, Hougang NPC, Sengkang NPC. INSPIRE 22 Bedok Police Division Kallang NPP, Kampong Glam NPP, Kreta Ayer NPP. and counselling sessions. makes a significant difference to many supervisees. Rahul, a supervisee, shares, “Although I have to report for urine tests at Tampines NPC, Changi NPC, Chai Chee NPP, Kampung Ubi NPP, Marine Parade NPC, Mountbatten NPP. Central Police Division West Coast NPP and Radin Mas NPP, to conduct casework also supported this Scheme by allowing us to use the various Police Posts (NPPs) across Singapore as counselling venues. This Enhancing Employment Opportunities for the “High Risk” Group Jurong Division Headquarters, I can now attend my counseling LT offenders with higher risks often have complex needs and sessions at Bukit Batok NPP which is nearer my home.” face entrenched socio-economic difficulties. Some of them Legend: NPP CW1 Tan Yu Meng Jeremy NPC Counselling sessions held at NPCs and NPPs in the various Police Divisions, clockwise from left: Hong Kah South NPP, Bukit Batok NPP, Hong Kah North NPP, Bukit Panjang NPC, Choa Chu Kang NPC, Woodlands NPC. of the community zones within the revamped NPPs, such as hand in glove with CNB, our other Home Team partner, SPF, has Neighbourhood Police Centres (NPCs) and Neighbourhood Central Division (‘A’ Div) Jurong Police Division in December 2013. Prisons will collaborate with SPF on the use transport nodes in the heartlands. Therefore, aside from working Clementi Police Division Pasir Panjang NPP, Alexandra NPP, Clementi NPC. Tanglin Police Division Cairnhill NPP, Bishan NPP, Potong Pasir NPP. of Lives Clementi Division (‘D’ Div) Bedok Division (‘G’ Div) and voluntary welfare organisations were also piloted by SPF supervisees, we had to find suitable venues which are near to Captains Jurong Division (‘J’ Div) To make our counselling services more accessible to these Being able to help others change for the better is not something that many professions can offer. That is why I chose to be a Captain of Lives. I remember a reserved inmate who would always avoid the officers. Despite his attitude, I persisted in engaging him. His resistance finally broke down, and he admitted that he needed assistance as he had marital problems. I referred him for counselling. A few years later, I met him in a shopping centre. He shared with me that my little gesture had helped to salvage his marriage. As a Captain of Lives, it gives me joy to see people transform from inmates to responsible citizens. My efforts may not be able to create a change in the lives of all the offenders I meet, but if I can make a difference in some lives, I would be satisfied. SINGAPORE PRISON Service ANNUAL Report 2013 23 Feature may also have unrealistic job expectations, and have issues in conscientiously taken notes and participated actively in his seeking or staying on in their jobs. culinary training in prison. Despite this, he still faced challenges after his release. “Paul” had to adapt to the job demands in At the Pre-Release Centre in the Changi Prison Complex, the bakery and hone his eye for details, from preparing baking SCORE has revamped the suite of vocational and employment recipes to learning different delicate ways of garnishing the skills training for inmates with higher risks. However, the real pastries. Job Coaches from SCORE thus play a key role in ensuring challenge faced by offenders is to adapt to the working that supervisees such as “Paul” are better able to cope at work. environment beyond the prison walls. Assistant Director By addressing their struggles and enabling them to find ways to (Retention Support), Mr Nathan from SCORE, shares with us cope with the stresses and demands arising from work, the Job his observation in managing one of his charges. “Paul” had Coach encourages the supervisee to persevere and remain employed. This will, in turn, improve their chances for reintegration and becoming productive and contributing citizens. Home Team: Towards a Safer Community MX11 Tan Keok Seng Charles Enhanced Supervision Scheme, we have taken a multi-party approach to improve the likelihood of of Lives A few months after her passing, I was touched to receive a sympathy card titled “Because Love Never Dies” from this ICP group. Receiving this heart-warming card strengthened my belief that our counselling can make a positive difference in the inmates’ lives over time. In setting up the throughcare framework for the Captains My late wife, Maureen, was diagnosed with advanced lung cancer in 2012. While understudying an Intensive Criminogenic Programme (ICP) group, I shared about Maureen’s condition so as to build a therapeutic alliance with the inmates, based on trust, understanding and openness during our group check-in sessions. ex-offenders successfully reintegrating into society. Leveraging on one another’s unique strengths and capabilities, our Home Team colleagues have demonstrated the spirit of collaboration in keeping Singapore safe through the reduction of re-offending. A Pictorial of the making of Capta ns of Lives Maureen has truly been a “Captain of Lives” in her own special and unique way, touching the lives of this ICP group, and the other inmates with whom I will share her story with in future. INSPIRE 24 SINGAPORE PRISON Service ANNUAL Report 2013 25 Making sure our inmates are kept in good health through close collaboration with our medical partners. Safety is paramount in sensitive environments like the medical triage. Working closely with our partners, we inspire the highest level of operational readiness. No one is exempt from the rigours of being an exemplary prison system. Leveraging on technology to ensure that SPS is a high tech, high touch organisation with a keyless system. Control centres in the Housing Units also act as our secondary defence by consistently scanning for irregularities on the ground. Keeping a watchful eye during dayroom yard when inmates have their time out to watch TV and play board games. Ensuring that order and discipline is kept even in confined spaces. The daily ritual of equipping every prison officer, from the men on the ground to the commanders, with the right tools so that we are ready at a moment’s notice. Walking in an orderly fashion from point to point is a necessity for instilling discipline and also operational control. Escorts form the basic building block of an officers’ jailcraft in ensuring no escapes and no incidents. Clear and adequate briefings to inmates are conducted regularly to keep them abreast of the dos and don’ts in our operating environment. Briefings have to be precise to ensure that we can carry out our jobs in a firm and fair manner. Ops excellence Calling for support and reinforcements. Within seconds, officers would respond to the area of threat as a show of force and would not hesitate to use necessary means to keep the situation under control. The lives of both officers and inmates are dependent on this . Supervising yard on a typical hot weekday afternoon. Staying vigilant for unusual and suspicious activities and being ready to respond to incidents. Searches are conducted daily on all officers before duty. No one is above the law in ensuring that our prisons remain free of contraband and a safe and secure environment to work in. Professionalism is key and we keep ourselves to its highest values. When the going gets tough, the tough get going. SPEAR, a highly trained and highly skilled force, is on hand with the necessary force options to deal with any contingencies. The Changi Prison Complex has multiple levels of security with biometric controls. These added features enhance security and make it an impregnable fortress both from internal or external threats. INSPIRE 26 SINGAPORE PRISON Service ANNUAL Report 2013 27 Inspired Actions Counsellors and psychologists can spend hours in one to one sessions helping inmates to process their pent up frustrations, reorganise their thoughts and lead them back to the right track. Officers not only ensure discipline but also genuinely care for their charges by case managing their reintegration and rehabilitative needs, conducting regular and purposeful interviews and even acting as life coaches, finding all means necessary to inspire hope and motivate change in them. SCORE works with a multitude of agencies to ensure that inmates get the opportunity to learn new skills and then place them in jobs upon their release. With a new found confidence and hard work, prison becomes a gateway to new beginnings. Inspiring community action through the conduct of visits for key partners in rehabilitation remains a strong suit of our officers. By better understanding what prisons are like, volunteers feel safe to come in and change the lives of offenders. Amongst the many words of advice, hopefully one would stick and make a difference. Officers seize every chance and every opportunity to coach their inmates, hoping for that one day when they can achieve a life-changing breakthrough with them. Dealing with requests and making sure that they are followed up with swiftly is just one of the many ways officers show that they care for their charges. Counsellors conducting the Intergrated Criminogenic Programme, helping to change deepset drug and criminal mindsets. In groups, inmates form new identities, understand themselves better and seek to set new goals for their lives ahead as responsible citizens. Officers play a critical part in motivating inmates, sharing real life experiences and stories that can stir hearts and minds. Addressing hundreds of inmates in a single setting can be an intimidating experience, but the effort is worth it when we see the smiles on their faces. Laughter and camaraderie helps to lift our spirits and keeps us accountable to one another for the tasks at hand. Sharing of successful inmate stories of change during handing and taking over of duty can be a great way to build confidence and belief in the work that we do. We are a family, we are the Singapore Prison Service. As Captains of Lives, it is not just about inspiring the lives of inmates, but also that of our fellow officers. An open culture of learning is critical to keep the dialogue going and making sure we keep each other on our toes. Prisons can be surprisingly open and welcoming if one’s eyes are open to the potential for transformation that is all around us. Volunteers finding some time to take a break and galvanise their thoughts through the sharing of experiences. We endeavour for broken bonds to be repaired and for families to be reunited. When family dysfunction is tackled in prison, we stand a greater chance in our fight against re-offending. Exercising together and keeping fit keeps our officers in great shape for the daily grind. Whether civilian or uniformed officers, we find the time to work hard and play hard together as one. Multi-disciplinary teams are critical in ensuring that an inmate’s issues are dealt with holistically. Involving the inmates, religious counsellors, officers, specialists and families – all play that critical role in piecing a broken life back together again. A safe and secure environment inspires inmates to take responsibility for their own change. Without fear of gangs, inmates can concentrate on restarting their lives, and rebuilding relationships with those that matter. Feature we have morphed from merely being a prison service, to becoming a correctional service. a life Inspired Success Story of a Reformed Ex-Offender Once Upon A Time At the tender age of 10, I started fraternising with dubious “friends” who plied my neighbourhood – one that was notorious for its disreputable activities and seedy characters. Before I knew it, I was drawn into the exciting world of illicit drugs. It did not help that I was young, impressionable and exposed. It did not strike my mind that what started off as a curious experiment would mark the beginning of my loathsome life, marked by periods of drug abuse and wasteful indulgences. I was 14 when I found out that I was adopted. I felt hurt and betrayed. Like a recalcitrant child, I rebelled by leaving home. I felt the need to isolate and detach from the family that raised me as their biological child. For reasons I could not comprehend, I wanted them to hurt like how I was hurting. Like any other teenage runaway, I learned to survive on the streets. I was quickly inducted into a gang and, in no time, adapted to its wretched habits and lifestyle. I realised that I needed an income and I needed it fast. I learnt the tricks of the trade that took me from drug trafficking to a myriad of other illegal dealings. Consumed by the financial power I thought I had, I lived frivolously and dangerously. I squandered my ill-gotten gains on illicit drugs, and it was a matter of time before I became severely addicted. Life became lonely and I craved for the warmth of my family. I swallowed my pride and went home for a visit. I was heartened by their unconditional acceptance, but my guilt towards them was so overpowering that I chose to leave again. INSPIRE 02 30 SINGAPORE PRISON Service ANNUAL Report 2013 31 Feature Feature I was first convicted of a drug offence at age 25. It was the beginning of a series of prison convictions. Change was not a thought I actively entertained. Even if I wanted to, I never knew how to go about doing it. The Turn Recently, I was imprisoned for the fourth time. While serving time, I was selected to participate in the ten-month Pre Release Programme in Institution B4. The group structure was initially uncomfortable for me. I was inwardly resistant and outwardly reticent. I felt that it was out of my character to share secrets that have plagued me for my entire life, and I was sceptical to do so in the presence of fellow inmates. I had, after all, a reputation to upkeep. It took me some time to open up and I credit the counsellors for The journey, however, was not smooth sailing; it seemed their efforts and patience. I recall with respect one particular paved with insurmountable problems. I was tempted to return counsellor who, against all odds, planted the seed of change to drug use on many occasions as it seemed like the only way in me. Sensing my discomfort in the group, he went the extra mile to cope. I consulted my CRS regularly. She provided many to provide individual sessions for me. He demonstrated immense safe platforms for me to work out my issues. The absolute trust concern through his attempts to understand me. With his unfailing my CRS and RO placed in me increased my confidence and encouragement, I gradually opened up but, more importantly, I fuelled my motivation to move forward. recognised the need to change for the better. It was not long after that I found the courage to return home. Towards the end of my sentence, I was introduced to my I made resolutions to confront my deep-seated fears and to Correctional Rehabilitation Specialist (CRS) and Reintegration stand firm on the decisions I made. Officer (RO) under the Enhanced Supervision scheme. I took to them instantly as they were non-judgemental and conveyed Living Life Free genuine warmth and trust in me. I looked forward to my release knowing that I will be supported through every challenge Since my release in February 2013, I have been living a productive that would inevitably arise. Together with raised hopes and a and fulfilling life strongly anchored with purpose and motivation. willingness to change, I was inspired to take ownership of my My income is earned from legitimate work and I contribute to my life and make a positive change for the better. household as one of my ways to make amends. I also attend Just the Beginning night courses on Internet Design to upgrade myself. The transformation in me would not have been possible without The first few weeks following my release were tough. I was not the help of many people, namely my incare and aftercare prepared to return home yet. As expected, I encountered a officers, as well as my family and my employers. Their genuine series of problems. I was homeless, unemployed and struggling interest in my recovery strongly motivated me to make serious financially with what little money I had. My officers took it internal changes to my behaviour and my lifestyle. I had never upon themselves to see that I had sufficient resources to tide expected to reconcile with my adopted family, nor rekindle my me through this difficult period. They made prompt referrals relationship with my biological mother. But all these happened, to job and financial agencies, and concurrently sourced for and they filled me with a zeal and enthusiasm I never thought I donations that included clothes and sleeping bags for me. would ever experience. They were always there to encourage me and lend a listening ear whenever I needed to make difficult decisions. Through I am aware that the road to recovery is a long and arduous this period, thanks to them, I developed further resilience to one. There will be many more challenges ahead, and I make facilitate my change. no guarantees that I will not falter. Nevertheless, I am now more committed to change than before, and will strive to better myself for my own good and for those who did not give up on me. INSPIRE 32 The Yellow Ribbon Project: A Decade of Inspiring Lives The Seed The seed of inspiration for the Yellow Ribbon Project (YRP) was planted ten years ago at the Singapore Prison Service (SPS) clubhouse. Mr Jason Wong, then CEO of Singapore Corporation of Rehabilitative Enterprises (SCORE), remembers the day when a few SPS colleagues and families were gathered in a karaoke room singing “Tie a Yellow Ribbon Round the Old Oak Tree”. The song speaks about a prisoner who, being unsure of his wife’s acceptance, wrote a letter to her before his release. He told her, “Tie a yellow ribbon ‘round the old oak tree… If I don’t see a ribbon round the old oak tree, I’ll stay on the bus, forget about us, put the blame on me.” Through this song, Mr Jason Wong saw the potential of using the Yellow Ribbon to symbolise the acceptance ex-offenders seek and need from society. The Yellow Ribbon thus became the unifying theme for the series of efforts by SPS and SCORE to generate acceptance for ex-offenders. This seed soon blossomed into a sturdy tree thanks to the support from the community. SINGAPORE PRISON Service ANNUAL Report 2013 33 beyond awareness to action Feature Feature 2013 2012 formed the Giant Yellow Ribbon Formation and entered the Singapore Book of Records. 2011 Yellow Ribbon Conference was held on 14 September as part of the 13th International Corrections and Prisons Association (ICPA) Conference. 2011 Yellow Ribbon Tattoo Removal Programme, sponsored by GiGATT International Marketing Pte Ltd, helped 154 inmates renounce their gang affiliations by removing gang related tattoos. extending our reach Yellow Ribbon Mobile Application 2013 2010 saw the first batch of 11 trainees graduating from the ‘Certificate in Basic Culinary Skills’ Course’. 2006 amended to provide for records of convictions for minor crimes kept in the Register of Criminals to become spent, provided certain conditions were satisfied. 2005 (Poetry and Song-writing Competition) held in Changi Prison for the first time. 2005 Launch of Yellow Ribbon Project by former President S.R. Nathan. 2004 The Courage to Believe, was launched to mark the 10-year journey of the YRP. Yellow Ribbon Journey Exhibition, ‘Our Crossroads’, was flagged off by DPM Teo Chee Hean. Creative Festival Registration of Criminals Act Yellow Ribbon Project Commemorative Book, 2008 2007 2006 2005 2013 Inaugural Yellow Ribbon Prison Run Shatec Training Course, sponsored by Temasek Touch, 2006 was held for the first time to commend ex-offenders for remaining crime and drug-free. Yellow Ribbon: A Book of Success Stories was published in 2009 2009 Celebrating Second Chances Award Ceremony 2011 collaboration with Publisher Marshall Cavendish. launched. The pilot 2010 foundation years 1,230 participants ‘One More Chance’, a movie directed and produced by Jack Neo was shot within Changi Prison Complex. allowed the community to gain insights into the intricate issues affecting ex-offenders and their family members. Tribute of Love 12 inmates who participated in the inaugural YR Cooking Competition cooked and dined with their family on Mothers’ Day. 2005 Inaugural Yellow Ribbon Job Fair, co-organised by North East CDC, offered employment to pre-release inmates. 2004 Community Movie: ‘Coming Home’ featuring celebrity Irene Ang on three ex-offenders’ struggles to reintegrate into the community. 2004 Nourishing the Tree: Key Yellow Ribbon Milestones INSPIRE 34 SINGAPORE PRISON Service ANNUAL Report 2013 35 Feature Feature Fruits from the Tree Over the past 10 years, the YRP has inspired ex-offenders, their Reuben’s wife was yet another source of inspiration for him. A offenders, and are ready to embark on the next level by taking Developing families and the community to pave the way for those who firm believer in second chances, she stood by him throughout a throughcare approach. challenges and greater involvement by the community will desire to change and make full use of the second chances the years he was incarcerated. Despite Reuben’s multiple given to them. Reuben Narain is one such example. From failed attempts to kick his addiction, his wife continued to someone who spent 23 years of his life abusing drugs to support him throughout his reintegration journey. being the current Senior Assistant Counsellor with the National Addictions Management Service (NAMS), he has definitely Reuben has come a long way. He is now a Yellow Ribbon come a long way from his troubled past. advocate and a prison volunteer. He inspires others to extend the second chance that offenders need. Also, he received the After spending numerous years trying in vain to get out of Outstanding Achievement Award at the Celebrating Second drugs, Reuben began to realise that he was not alone in his Chances Awards 2013. struggles, and that help was available from many sources, including the YRP. He met William Teo at The Helping Hand, a halfway house, in 1996. William, who was in charge of the place, became Reuben’s main motivation to stay and volunteer at the halfway house. Besides having a friend and mentor who strongly believed in him, his current employer, NAMS, offered him a job in 2005 even though he was an ex-addict. It was a big risk to them, but they believed in Reuben’s ability to reach out to patients, given his personal experience. Throughout Reuben’s eight years at NAMS, his achievements at work have been recognised, and – Reuben Narain Flourishing the Tree: The Way Forward of reintegration the reintegration of ex-offenders is initiated by the community rather than by a government agency or non-profit organisation. When the society at large embraces the YR spirit, there would no longer be a need to convince employers to offer jobs to ex-offenders who have served their time, there would be This throughcare concept would encompass many different stages of an inmate’s rehabilitation journey and would require all agencies involved, as well as the community at large, to work together. Moving forward, to support this throughcare concept, the YRP would need to extend its reach into new segments of society and help the public gain a deeper understanding of the real issues faced by ex-offenders. no discrimination against colleagues with past records, and families will no longer be ostracised simply because they have a member who is an ex-offender. We aim to work ourselves out of a job. It is for the YR spirit – the spirit of giving second chances – to become spontaneously the spirit of Singapore within the next 10 years. – Mr Teo Tze Fang, CEO SCORE Many organisations, such as SPS, SCORE and the Community Action for the Rehabilitation of Ex-offenders (CARE) Network, – Mr Chng Hwee Hong, Chairman of SCORE. community’s perception of ex-offenders in the last ten years. understanding into a community-supported movement. In this ideal state, – Mr Soh Wai Wah, Director of Prisons. They (the next generation) are a ‘wired’ generation, which means that YRP will need to connect with them on their preferred platforms – through social networking, the internet and smartphones. YR must move with the times. The YRP has made significant headway in changing the deeper transform the YRP beyond a community awareness campaign The concept of throughcare is that we must begin with the end in mind. At the point of admission into prison, what is the end state that we desire of the inmate? Our desired end state is that he is reintegrated into society and will not return to prison. CW2 Ang Joo Hiong have also been working together for more than a decade Our duty as Provost Officers is to conduct investigations into disciplinary issues, something not many will like to associate a Captain of Lives with. to coordinate rehabilitation and reintegration efforts of ex- of Lives Captains he has been treated with respect, just like everyone else. Every morning, I wake up feeling thankful – that I have a job to go to, a wife to love, and a daughter who is willing to forgive my mistakes. a However, as we see our peers epitomise the values of being a COL, we too stride forward to embrace its significance. We see the term “COL” as a beacon, guiding us in our daily interactions with inmates as we endeavour to steer them back onto the right path. During the investigations into a bullying case, I managed to convince the perpetrator to realise his mistakes and the suffering he caused to his family members every time he got into trouble. He heeded my advice and changed completely. As our Provost’s saying goes, “We are not here merely to ‘charge’ you and extend your EDR, but to make you realise and understand the consequences of your mistakes and become a more responsible person.” INSPIRE 36 SINGAPORE PRISON Service ANNUAL Report 2013 37 Feature Feature to get into the school. While earning his Bachelor of Ali shared how difficult it was to reintegrate into Fine Arts, Whye Kee worked full time as a product society the final time he came out of the Drug designer in a furniture company, Ergos International Rehabilitation Centre. There were bills to pay, no Sales, recommended by a Grassroots volunteer, Mr work for him, and no one to turn to. No one, until Patrick Chan. he met his friend, who, just like him, was an ex-drug Paying It Forward addict trying to stay on the straight and narrow path. His friend understood his struggles and difficulties, helped him with his bills, and encouraged him to As an expression of his immense gratitude for the help he had received, Whye Kee chose to express his appreciation for the help he had received by get back on track. Stigmas of a Forgettable Past helping others. Coming a long way from the time Inspired to Inspire: Volunteering One’s Past to Change Another he got started as a volunteer with Ms Jane Ittogi’s His past would still haunt him once in a while. One introduction, Whye Kee is now not only a Grassroots of the difficulties ex-offenders face is being stopped volunteer, but also a Yellow Ribbon Community by law enforcement agencies for screening and Project volunteer. He also went on to start Beacon testing. Ali shared how he was once detained for of Life, an ex-offender self-support group at the nearly 12 hours even though he had been drug- and Taman Jurong Division. He also founded the Beacon offence-free for more than a decade, only to be of Life Academy (BoLA), an outreach programme released after they were certain his urine test results for at risk and underprivileged youth in partnership were clean. While Ali understood that the officers with SportCares of Singapore Sports Council, as were just doing their jobs, he shared that some of his well as BoLA Art Club, where he has worked with friends would lament how the many years of staying the National Heritage Board to curate for an an art clean did not seem to make a difference. Despite exhibition at Taman Jurong. the setbacks, Ali was not discouraged. Instead, this reinforced his belief that the right support is essential Whye Kee laid down his under-privileged past, picked up the pieces, and created a beautiful future, not just for himself, but also for the young Being picked on and bullied in school had driven him to fighting and joining a gang. He had just turned 19 when he first entered prison, and each time he was released, he would quickly find himself back in again. By his third incarceration, he looked hard at the other inmates and realised that that was not the future he wanted for himself. The passing of his father further cemented his resolve for a real change, as he realised that he needed to stay out of prison not just for himself, but also for his family. Finding the Sparkle Building Friendships, Building Lives people to whom he is an inspiration. Many years on, Ali found that there is no better Kim Whye Kee: Painting for a Cause When one thinks about the fine arts, it may be hard to imagine the hands behind the exquisite sculptures and thought-provoking art pieces to be that of a tattooed ex-gang member. A knife in his younger days would have been used in gang clashes, but the knife in 34-year-old Kim Whye Kee’s hands now is for creating art. in helping ex-drug addicts stay clean. way to repay the kindness he received than aekslfb to pay it forward as a Community Befriender. Befrienders provide additional emotional support Ali: Befriending for a Change to ex-offenders who lack positive peers and family support during their aftercare phase. The Befrienders become the go-to person for those Ali (not his real name), 52, is a security guard who enjoys playing soccer and fishing in his free time. In his younger days, he dabbled with drugs and went in and out of prison repeatedly before he became repentant and decided to stay clean. who need someone to talk to about the issues and problems they face. Being an ex-offender turned Befriender, Ali is able to understand the sensitivities and worries of an offender. Hence, he is better able to offer support, and yet be firm to his clients when he picks up any signs of relapse. Ali muses over how he used to negatively influence his friends to take drugs with him. However, as a Befriender, he sees himself trying to make up for the damage he had done by positively influencing offenders who are about to be released and being Whye Kee’s path to being offence-free was supported by many benefactors. an inspiration to show that, yes, it is possible to stay Recognising Whye Kee’s talent, local artist Henri Chen encouraged him to drug- and offence-free. enrol in the Lasalle College of the Arts, and helped him prepare his portfolio INSPIRE 38 SINGAPORE PRISON Service ANNUAL Report 2013 39 EVERYONE AT EVERY CHANCE across the waters, to create many ripples Casting a stone Unit Review Unit Review Operations Division Overcoming Challenges with Dynamic operations In this ever changing operating environment, new challenges will arise. The past year had been a challenging one for Operations Division (Ops Div). It was a year marked by testing situations and events which Ops Div, with the help of various units, had helped to mitigate and continued to look for ways to enhance operational excellence. Ops Div strives to strengthen its operations dynamically to overcome any challenges ahead. INSPIRE 42 Enhancing Operations with Technology The responsibilities of being a prison officer are demanding and challenging. While officers have kept a high standard in inmate management, we must also be mindful of the Collaboration with stakeholders is vital in ensuring a robust challenges that lie ahead. Therefore, to improve SPS’ operational capabilities in inmate and efficient criminal justice system. Since 2012, SPS has been management, Ops Div actively seeks resource efficient means and technologies to supporting the Subordinate Courts in the development of the assist our officers. The successful deployment of the Electronic Medical Report (EMR) and Integrated Case Management and Filing System (ICMS). The Automated Tablet Packing Machines are the results of such efforts in actively sourcing for ICMS is a system that enhances the synergy of all stakeholders suitable technology in enhancing operations. Pushing forward, the technology trials in the in the criminal justice system by increasing the efficiency in case pipeline include: processing, and affording timely access to court schedules and case outcomes. The first phase of the system was successfully An automated equipment handling system which automates the security items accounting, issuance and return; rolled out on 19 July 2013. A multi-biometric enrolment system which aims to reduce enrolment time for newly Excelling in Contingency Readiness admitted inmates; and A high level of contingency readiness is essential to ensure An analytics system for monitoring inmates’ behavior, that there is operational continuity and that security is not A high level of contingency readiness is essential to ensure that there is operational continuity and that security is not compromised in any contingency situations. compromised in any contingency situations. Ops Div has thus all with the common goal of enhancing the safe and secure custody of inmates. Partnerships and Collaboration been conducting regular contingency exercises to assess and enhance the department’s contingency preparedness. In 2013, Ops Div collaborated with the Ministry of Home Affairs various contingency scenarios are constantly developed and Leveraging on partnerships and collaboration is an important strategy to increase efficiency (MHA) Joint Operations Division in the planning, preparation reviewed to ensure SPS is ready for any possible threats and and effectiveness of our operations. In 2013, Ops Div worked tirelessly on the contracting and staging of a joint operations exercise. The exercise was future challenges. In June 2013, SPS contingency readiness was of new medical services throughout prisons for inmates. Another area of partnership is with successfully conducted in July 2013, and the objectives of put to the test when the Pollutant Standards Index (PSI) level hit the Institute of Mental Health (IMH) on the revamped Psychiatric Housing Unit (PHU) which the exercise were met, as a result of the active discussions historical highs. Ops Div dealt with the challenge swiftly with commenced operations in October 2013. The revamped PHU has paved the way to a and successful collaboration between both partners. In its comprehensive haze action plans and measures to ensure more holistic approach in SPS’ efforts to manage offenders with mental disabilities. addition to contingency exercises, plans and SOPs for the our prisons remained a safe and secure place for our inmates. SINGAPORE PRISON Service ANNUAL Report 2013 43 Unit Review Unit Review Operations Division New Medical Service Provider ighlights At the start of 2013, a new medical service provider (MSP), Parkway-Shenton Pte Ltd Amendments to Prison Act for Launch of Conditional Remission System and Mandatory Aftercare Scheme (PSPL), took over the provision of medical services to offenders. The transition to the new In 2012/13, Ops Div worked closely with RRD MSP was successful due to the considerable and MHA’s Policy Development Division in amount of work and communications done the formulation of policies and the necessary by the operations units and clusters. In the past legal provisions to administer the new CRS year, we have been actively and constantly and MAS. Ops Div was also involved in engaging PSPL to ensure a fruitful partnership proposing other changes to the Prisons Act for the years to come. necessary for facilitating prison operations. The Bill was introduced for First Reading at the Parliamentary Sitting on 11 November 2013 and the Second Reading of the Bill took place Ops 20 January 2014. The passing of the Bill on 21 January 2014 marked a major milestone in the history of SPS. Changes to the Prisons Act Through the years, the recidivism rate for released inmates has decreased from about 40 per cent for the 2000 release cohort to 23.6 per cent for the 2010 release cohort. Roles functions Although fewer are returning to prison, those who do so are repeat offenders. Such repeat offenders comprise more than 80 per cent of the prison population, and many of them have drug antecedents. To break the cycle of re-offending, strengthen aftercare support and improve the reintegration of ex-inmates into society, SPS will be implementing the Conditional Remission System (CRS) and Mandatory Aftercare Scheme (MAS) in 2014. Ops Div has played a key role in the development of amendments to the Prisons Act to effect these initiatives. INSPIRE 44 Ops Div is charged with overseeing the day-to-day operations of 14 institutions administered by SPS, as well as the safe and secure custody of inmates. Ops Div comprises four branches - Operations Management Branch (OMB), Operations Planning Branch (OPB), Operations Policy & Development Branch (OP&D), and Medical Services Branch (MSB). The branches manage diverse operational issues, develop policies and capabilities, enhance contingency preparedness and ensure the provision of effective medical services. SINGAPORE PRISON Service ANNUAL Report 2013 45 Unit Review Unit Review Staff Development Division People, at the Heart of All We Do Human resource management is the strategic management of employees, who individually and collectively contribute to the achievement of the organisation’s strategic objectives. In SPS, this imperative task of human resource management is undertaken by the Staff Development Division (SDD). Utilising Technology in Staff Recruitment SDD aims to align all Captains of Lives with SPS’ mission and vision via the key strategies of: Staff engagement continues to be a definitive approach in our the Housing Units. SDD facilitated discussions with staff to endeavour to sustain staff commitment towards our organisational understand the support needed to create an environment goals. The Pulse Survey, an annual survey which aims to complement that encourages on-the-job training. One of the key questions the biennial Organisational Health Survey, was conducted in March explored was how a nurturing environment could be created 2013. This survey helps to keep a more regular tab on engagement to preserve the strong coaching culture in SPS. This was done levels within SPS. by providing resources such as coaching tools and aids for Recruiting and retaining the right staff; Deepening and broadening staff competencies; and The HR Survey is another new staff engagement initiative. It Learning and Development Enhancements Technology plays an increasingly important role in today’s recruitment was administered to a sample group of staff across ranks and processes. I-Recruit is an automation initiative, launched to replace functions, and was focused at measuring staff satisfaction with the manual and paper-based recruitment processes. Using android the existing services provided by SDD. The underlying objective deepen and broaden our staff competencies through application technology, Phase One of I-Recruit automates the of the HR Survey is to identify areas of improvement to make continuous learning after the Basic Officer Course. A selection assessment tests, allows progress tracking of candidates SDD an even more valued business partner to our internal comprehensive review of the IST structure and syllabus was across assessment stations, and provides instant churning of tests stakeholders. conducted in FY2013 with feedback gathered from ground results. I-Recruit will boast a fully paperless selection process when its two-part development is completed. Strengthening Coaching Culture In 2013, SDD continued our efforts to strengthen the coaching Increasing Staff Engagement In-Service Training (IST) is part of our commitment to staff. As a result of the review, ‘bite-sized’ IST topics and a more participative IST format were implemented to help enhance the learning experience. culture in SPS by promoting a positive coaching culture in Housing Units, holding Coaching Forums with OCHUs for a better picture of the existing coaching culture, and soliciting feedback on the support needed from SDD. Staff engagement continues to be a definitive approach in our endeavour to sustain staff commitment towards our organisational goals. Building an engaged and resilient workforce INSPIRE 46 SINGAPORE PRISON Service ANNUAL Report 2013 47 Unit Review Unit Review Staff Development Division ighlights New Recruitment Visuals Launching the Recruitment Game Perception Study “Security. Humanity. Rehabilitation” We have ventured into unexplored SDD territories in our attempt to engender perception study in 2013 to identify job factors that would motivate staff and “Inspiring Hope. Transforming Lives.” are the new advertisement headlines in SPS’ latest recruitment campaign. accompanying This time, visuals for the the headlines veered away from the norm as they showcased our officers in action. Apart from being featured in traditional advertisements media, were the new strategically installed at 100 bus-stop shelters all over the island from 17 October to 14 November 2013 to reach out to potential employees. awareness. Game is a The Recruitment Role-Play Game conducted the inaugural towards maintaining good physical developed to entice the younger, well-being, IT-savvy generation to find out more the effectiveness of the existing about our service through gaming. health The game was soft-launched at the programmes Home Team Festival in November revealed that while most staff are 2013 made open to the idea of healthy eating available to the public via our and regular exercise routine, some recruitment microsite. lack discipline and awareness in and subsequently as well promotion in as assess strategies SPS. The and study controlling their diets. To this end, SDD is committed to ramp up the existing nutrition and exercise awareness programmes. In addition, the current Active Hour and formation of interest groups were reviewed. New initiatives are in the pipeline to promote healthy living through these means. Preparing Captains of Lives for their Golden Years In a bid to better engage retiring officers who have given It has been a busy yet exciting year for SDD. Capitalising on many years of loyal service to SPS, SDD revamped the existing innovation and technology in our strategic moves, we have ad hoc measures into a Retirement Framework. Among other seen breakthroughs and new milestones reached in the area of recommendations, new courses were introduced for retiring human resource management. Bearing in mind that every staff officers to equip themselves with additional skills in preparation is important and has the potential to shine in the path ahead, for possible careers after retirement. Besides extending the we strive to create a workforce that is not only committed to department’s appreciation to our staff beyond their retirement, high standards of excellence and professionalism, but also the new framework also allows the seamless engagement of strongly driven by passion in what we do as Captains of Lives our staff as they advance towards their golden years. and inspire to create a society without re-offending. Sdd INSPIRE 48 Roles functions Besides handling day-to-day human resource processes, SDD drives the strategic workforce planning in SPS as a business partner to other divisions. SINGAPORE PRISON Service ANNUAL Report 2013 49 Unit Review Unit Review Rehabilitation & Reintegration Division come into Prisons to assist offenders in their rehabilitation and reintegration, either through the provision of religious counselling or befriending services. In order to provide more Building a SEAMLESS Throughcare System Preparation for Mandatory Aftercare Scheme (MAS) The Mandatory Aftercare Scheme (MAS) is intended to provide relevant information to attract potential volunteers, RRD has high-risk offenders with greater scaffolding and supervision also developed a Volunteer Information Kit in 2013. In addition, after their release. Following extensive consultation with an open house was organised in November 2013 to allow external stakeholders, legislative amendments were made in potential volunteers / befrienders to better understand the January 2014 to introduce the Conditional Remission System (CRS) nature of volunteering in Prisons. and MAS. RRD would continue to work with key stakeholders to prepare for the implementation of MAS in 2014. INSPIRE 50 The Halfway House Service Model (HSM) was first implemented in 2010 to enhance the rehabilitative programmes at the SSG Kalwinderjeet Singh S/O Jaggeet Singh halfway houses to better meet the needs of offenders housed there. A review of the HSM was initiated in 2012, and the revised HSM was subsequently implemented in November 2013 in eight participating halfway houses. The main changes to the HSM include a revision to the funding model and the introduction of a basic curriculum, where all halfway houses would be required to conduct a structured drug intervention programme to address the offenders’ re-offending behaviour and aid them in their reintegration. Expansion of Volunteer Pool Over the years, RRD has continued to expand its community of Lives RRD oversees rehabilitation work at each spectrum of incarceration (i.e. upstream/community based sentencing, incare and aftercare), as well as collaborates with community partners and other Home Team Departments to further departmental objectives in rehabilitation and corrections. Revised Halfway House Service Model (HSM) Captains The Rehabilitation and Reintegration Division (RRD) consists of three staff units (Programme Management, Rehabilitation Policy & Planning, Community & Family Engagement) and one line unit (Education Branch). “Show me the leader and I will know his men, show me the men and I will know their leader”- Arthur W. Newcomb, In my short career so far, one inspiring leader that I would like to mention is my former OC, DSP Zainal Abidin. Mr Zainal is exemplary officer and a positive role model to me. As an officer who does not fail to appreciate the good work done by the staff, while at the same time, not hesitating to correct wrongs when required, he has taught me how to be a good leader. He has inspired me to be a good leader and colleague, and to lead anyone that is willing to be led. collaboration and engagement efforts. As of end December 2013, there were over 1,650 volunteers offering their time to SINGAPORE PRISON Service ANNUAL Report 2013 51 Unit Review Unit Review Rehabilitation & Reintegration Division ighlights Community Rehabilitation Centre (CRC) Enhanced Drug Rehabilitation Regime As part of the recommendations Apart from the CRC, one other The Community Outreach Project made by the Taskforce on Drugs (TFD), TFD (COP) started in 2010, has been RRD has worked with key internal restructure the Drug Rehabilitation renamed and external stakeholders, such as Regime. Community Project (YRCP) to better CNB, SPCSC, PCRD, Infrastructure Drug a leverage on the successful branding Development and differentiated approach to the of the Yellow Ribbon Project (YRP). As Technology Branch, to establish the treatment of drug offenders would of end December 2013, 60 grassroots Community be adopted, where rehabilitative divisions are involved in YRCP, and the interventions would be aligned to project has been fully implemented the drug offenders’ general risk in 38 grassroots divisions. SPS has The CRC houses male drug abusers of re-offending and their level of also successfully connected with aged between16 to 21 years old. dependency on drugs. Mandatory at least one grassroots division from The facility is intended to enhance supervision and booster sessions each of the Group Representation the upstream intervention for young would also be extended to those Constituency. There are more than drug abusers by minimising disruption assessed additional 520 trained YRCP volunteers, and to their daily lives and mitigating the support in the aftercare phase. about 1,300 offenders’ families have risk of contamination from repeat The Enhanced DRC Regime was been referred for assistance through abusers. The CRC regime comprises implemented in the first quarter this project. A total of five community a structured residential component of 2014. televisit facilities have also been set Branch (IDB) Rehabilitation Centre (CRC). recommendation Under the Rehabilitation to Expansion of Yellow Ribbon Community Project (YRCP) was to Enhanced Regime, require as evenings, while allowing the youths Payoh, Kaki Bukit, Nanyang and to continue with their education or Chong Pang divisions. The Admiralty employment during the day. and Tampines divisions are also Rrd volunteers Befriending where befriend grassroots the inmates months after their release. emplaced in the community, there is a need to better leverage on technology to supervise these offenders and monitor if they adhere to their prescribed curfew hours. As the technology used in the previous Electronic Monitoring System (EMS, commonly referred to as ‘tagging’) was dated, RRD worked with both the Technology Branch and Logistics Branch to establish a new contract in 2013. The new EMS introduces better technology on the 10 months of their incarceration to six In view of the anticipated increase in the number of offenders emplaced in residing in their division from the final New Electronic Monitoring System (EMS) offenders Ribbon up in the Admiralty, Thomson-Toa Programme monitor Yellow with counselling programmes in the participating to the Community-Based Roles functions Programmes (CBP) and other forms of supervision such as the future MAS. For example, the new EMS allows for monitoring via Global System for Mobile Communications (GSM) and Global Positioning System (GPS), hence eliminating the requirement for offenders to install fixed phone lines before being eligible for CBP. The new system has been implemented in early 2014. INSPIRE 52 Planning and provision of rehabilitation and reintegration programmes and services for inmates to facilitate their eventual reintegration back into society. SINGAPORE PRISON Service ANNUAL Report 2013 53 Unit Review Unit Review Corporate Services Division A Robust Support Service for an Evolving World Class Prison Service High Tech and High Touch initiatives where the lives of both inmates and officers can be impacted by evolving technological advancements; SPS is constantly re-making and developing itself as an organisation at the forefront in the Strong infrastructural development and planning to ensure our prisons are safe, secure, efficient and functional; In 2013, Corporate Services Division accomplished several major milestones in our ongoing Logistical excellence to make sure staff on the ground are well-equipped and supported; and fields of corrections and rehabilitation. It is Corporate Services Division’s responsibility to ensure that SPS is adequately supported as it embarks on new strategic directions to improve and enhance security operations and rehabilitation programmes. In 2013, the division focused on three Key Thrusts to ensure that SPS is adequately equipped to face future challenges: Creating a safe and conducive work environment: Key Development Projects infrastructure projects: i) Construction of the New Prison HQ commenced, with Director of Prisons officiating the groundbreaking for the site; ii) With funding and approval secured for Selarang Park Complex (SPC), the SPC Project Team kicked off the Detailed Design for the complex in October 2013. The Detailed Design is expected to be completed in 2014; and iii) The secured outdoor multi-purpose field for inmates in CPC was completed in early 2014. Aside from improving our current capabilities and increasing capacity, these initiatives will A strong administrative and finance department to ensure accountability and document integrity. INSPIRE 54 be essential in cultivating a dynamic, efficient and creative workforce to prepare for a rapidly changing corrections and rehabilitation landscape. Operational Vehicle Replacement Programme (VRP) This is a three-year vehicle replacement programme which ensures that SPS’s vehicle fleet is able to support its operational needs. In this programme, a total of 24 vehicles were replaced tandem seamlessly, thereby improving efficiency, security and resilience. It represents a paradigm shift in SPS’s approach to technology. Electronic Services for from year 2012 to 2014. The new Maria Bus is uniquely designed Rehabilitation & Reintegration Advancement (ESSRA) for inmate transport and has been custom built to meet the At present, SPS operations include many manual processes, stringent specifications and operational needs of SPS. Specific such as the handling of inmates’ letters, books, requests, etc. design considerations based on lessons learnt from older Such processes are both tedious and time-consuming. models have been factored in so as to improve the vehicle in terms of reliability, security and comfort. ESSRA allows essential rehabilitation data to be captured digitally so as to improve operational processes and allow Leveraging on Technology to Enhance the Department’s Capabilities staff to channel their energies from administrative work to the rehabilitation of inmates through purposeful interactions. Enterprise Architecture Strengthening Governance in Resource Management Technology has always been a key feature of our prisons, with As risk is likely to increase proportionally with operational SPS boasting a state-of-the-art Integrated Security System (ISS). complexity, there is a need to strengthen the processes by However, due to rapid improvements in technology, SPS has which SPS manages and mitigates risks. to constantly introduce new systems to remain relevant. To provide a long-term solution for this issue, Corporate Services While there are controls in place to meet the requirements Division established an Enterprise Architecture platform from imposed by regulators and internal policies, SPS still has to which all future systems could be created, launched and provide an environment that inculcates strict compliance in maintained. This would ensure that all future systems work in resource management. SINGAPORE PRISON Service ANNUAL Report 2013 55 Unit Review Unit Review Corporate Services Division ighlights New Prison HQ: Work, Play, Learn Winning The Service Innovation Award at the 2013 FutureGov Summit The construction of the New Prison HQ, which In began in January 2013, marks a significant Innovation Award at the FutureGov Summit milestone in the history of SPS. Home to both 2013 held in Phuket, Thailand. The FutureGov the Prison and SCORE headquarters, the facility Summit is one of the biggest events where top will be situated adjacent to the Changi Prison officials from the region’s public sector come Complex for greater operational efficiency. together to discuss new technological trends October 2013, SPS won the Service in the public sectors. The project submitted Specific areas for working, recreation and for the award was the Prison Medical System and (PrisMS), which enables the automation of integrated during the detailed design process work processes for medicine packing and with the aim of promoting work-life balance, dispensing. Cs learning were deliberately created family activities and healthy lifestyle among our officers. The New Prison HQ is scheduled for completion in early 2015. Enhanced Framework to Strengthen Compliance in Finance and Procurement To improve the level of compliance pertaining to finance and procurement matters in SPS, the Finance & Administration Branch and Logistics Branch have put in place a set of coordinated and integrated approaches that look into: i) Keeping our officers abreast of the latest Roles functions key financial directives and important procurement guidelines through periodic broadcasts; ii) Enhancing staff knowledge by organising customised courses to equip them with the relevant finance and procurement skill sets; iii) Assessing and reviewing existing controls through regular internal audits in high risk areas; and To oversee the four major areas of functional support in SPS: Technology; Infrastructure; Finance & Administration; and Logistics. iv) Streamlining SPS procurement processes in line with the Centralised Procurement System at MHA INSPIRE 56 SINGAPORE PRISON Service ANNUAL Report 2013 57 Unit Review Unit Review Intelligence Division Intelligence Division The Unseen Defence Intelligence is a vital element in prison operations, entrusted with the responsibility of eliciting and analysing information to facilitate better decision-making. Working as a Team to be One Step Ahead The right information must get to the right people at the right time. On the ground, Institution Intelligence Teams work in tandem with operational staff and partners like volunteers, counsellors and medical staff to detect tension, prevent untoward incidents and thwart illicit activities. Such close cooperation and teamwork between intelligence and operational staff have led to better inmate management and maintained a high level of security within the institutions. With the advent of the Information Age, the supply of information available to decision makers has multiplied exponentially. Intelligence analysis becomes increasingly important Undesirable incidents such as escapes, riots and racial conflicts are all kept at bay with our officers working rigorously behind the scenes, ensuring a safer environment for both staff and inmates. INSPIRE 58 as a lever to manage and harness this surge in information. Our Intelligence Analysts have worked closely with Cluster Intelligence Units to monitor significant changes in our inmates’ discipline and offending trends to identify potential risks that need to be dealt with proactively. Enhancing Intelligence Awareness To enable Intelligence Officers to keep pace with the changing inmate profile and operating as well as specialised intelligence training, equipping Intelligence Officers with the relevant knowledge to effectively meet the expanding scope of their work. ID also contributed to the training of officers undergoing the Basic Officer Course. Through lectures, case studies and discussions, ID covered relevant topics such as the role of gangs in inmates’ subculture, common tension indicators on the ground and management strategies. Collaborating with our Home Team partners Our prisons offer immense opportunities to learn about the criminal mind and criminals’ modus operandi. ID is committed to the building of strong ties with our fellow Home Team counterparts and collaborating with one another to enhance our overall capabilities. By sharing vital information on criminal activities outside prisons with our Home Team counterparts, we have contributed to their efforts in the detection and prevention of crimes. environment, Intelligence Division (ID) continued to emphasise on enhancing the skills and capabilities of our officers through training. Such training covered general development SINGAPORE PRISON Service ANNUAL Report 2013 59 Unit Review Unit Review Intelligence Division ighlights Building Intelligence Networks to Battle Re-Offending Specialised Training for Intelligence ID has worked with stakeholders such as In 2013, our Intelligence Officers attended psychologists, counsellors, teachers and medical staff to reduce inmates’ risks of reoffending and facilitate their reintegration back into the society. ID shares information on problematic inmates to alert Home Team law enforcement agencies of their propensity to re-offend. Such information sharing and collaboration has established a “win-win” situation for everyone and goes a long way in establishing a safe and secure community various courses to bolster knowledge and skills. Some of these were highly specialised courses conducted by our law enforcement counterparts from the Singapore Police Force and SAF Military Police Command. In addition, our officers also attended courses on investigative interviewing, criminology and social psychology. In order to meet today’s highly dynamic and complex intelligence environment, our officers also attended workshops in organised crime and terrorism and behavioural analysis by the Home Intel Team Behavioural Sciences Centre. Going the Next Step SPS actively leverages on intelligence to monitor and mitigate risks relating to inmates’ safety and operations. Our intelligence systems monitor significant changes in our inmates’ discipline and offending trends so as to identify potential risks that need to be dealt with proactively. With the aftercare landscape rapidly expanding and becoming more complex, ID is constantly Roles functions reviewing our intelligence operations to support the department’s expanded foray into community corrections and facilitating inmate reintegration. Our intelligence systems monitor significant changes in our inmates’ discipline and offending trends so as to identify potential risks that need to be dealt with proactively. INSPIRE 60 Our Intelligence Officers plan, develop and manage intelligence operations in a unique environment which draw on their judgement, intellect and inner strengths. SINGAPORE PRISON Service ANNUAL Report 2013 61 Unit Review Unit Review Strategic Planning Division Championing Organisation Development Inspiring A Forward-Looking Organisation Driving the Department Forward Strategic Planning Division (SPD) oversees a spectrum of planning-related functions, ranging from corporate planning and organisation performance management, to driving organisational development initiatives, and promoting innovation, business and service excellence in the department. INSPIRE 62 SPD drives SPS’ organisation development efforts via various platforms. One of these is the ‘Captain of Lives’ (COL) Stories feature – a fortnightly corner where SPS officers reflect on our Mission, Vision and Values, and share personal experiences and stories in their journey as a COL to motivate and inspire one another. 2013 saw the conclusion of the previous three-year SPS Strategic Plan, which was formulated to encompass SPS’ focal areas and key strategies from 2011 to 2013. With Starting in 2013, the inspiration quotient of each story is the Ministry of Home Affairs (MHA) master-planning guidance, SPS is developing the tracked through staff votes via the ‘like’ feature available department’s Five-Year Plan to set strategic direction for the coming future. The Five- on the Prisons’ Intranet. The story with the most votes in each Year Plan sets the context of SPS’ operating environment by highlighting upcoming quarter will be honoured as the “Most Inspirational Story of the key challenges and opportunities. It also encapsulates the three key SPS Strategies of Quarter”. The “Best Story of the Year” will be selected from the “Differentiating Inmates and Their Regimes”, “Leveraging on Community Corrections”, pool of quarterly inspiring stories. and “Advancing Aftercare as a Theatre of Operations”, which were developed to achieve our desired outcomes of safe and secure custody, and effective rehabilitation SPD also facilitated the deployment of SPS’ new vision and and reintegration of inmates. oversaw the execution of numerous activities and initiatives that Pursuing Organisational Excellence allowed officers to express their commitment and dedication to the vision, and to inspire everyone at every chance. These SPD reviewed the Key Performance Indicator (KPI) Framework in 2013 to structure SPS’ included facilitating a discussion and reflection segment on pursuit of excellence around the new vision and the upcoming Five-Year Plan. Key Risk the revised vision at the Post Corporate Advance Roadshow. Indicators (KRIs) were incorporated into the KPI Framework, allowing the department to This was subsequently executed by the respective divisions align performance and risk management closer to its strategic direction. and clusters, where there were facilitated platforms where staff could showcase their creativity in living out the vision. SINGAPORE PRISON Service ANNUAL Report 2013 63 Unit Review Unit Review Strategic Planning Division Embarking towards the Future ighlights Spd In response to the changing theatre of operations, SPD underwent a portfolio reorganisation to introduce resource planning capabilities, boosting our capabilities in mid-to-long term strategic planning and strengthening organisation development efforts. Under the reorganisation, the Service Development and Innovation Branch was renamed Organisation Development and Service Excellence Branch. It has been entrusted with a renewed purpose to drive organisation development initiatives and continue the good work of business excellence, service excellence, and innovation. Advancing Our Vision SPD upholds our Vision to inspire everyone at every chance platforms, officers would be given opportunities to share ideas through our involvement in inter-agency committees such as and initiatives with each other and promote a culture of the National Committee on Youth Guidance & Rehabilitation innovation in SPS. (NYGR) Working Committee. In addition to collating reports that focus on upstream intervention programmes for at-risk youths The SPS Innovation Framework was reviewed in 2013 with the and rehabilitation of youth offenders, SPD was also involved aim of setting a strategic guide and purpose in all innovation in the setting up of the Youth Information System (YIS), a multi- efforts. This would also ensure that all units are proactive agency database on at-risk youths and youth offenders. in seeking out new and different ways in the delivery of the Department’s workplans. Subsequent to SPS being conferred the Singapore Quality Award with Special Commendation (SQASC) in October 2012, Enhancing SPS’ Global Connection SPD hosted numerous sharing sessions with both the public and SPD continues to facilitate the planning of overseas study private, local and international organisations on SPS’ SQASC trips to countries with established corrections systems. These application experience, as well as on our transformational study trips enable SPS to build capacity in the international journey from custodians to Captains of Lives. corrections community, and provide opportunities to nurture Upholding Innovation Excellence SPD works with all officers to streamline innovation in the work SPD also drives SPS’ involvement in international conferences place. To encourage officers to constantly conceive new and associations, such as the Asian and Pacific Conference and better solutions to their work, various 3i platforms were of Correctional Administrators (APCCA), and the International conceived (3i @ Weekly Update Meeting, 3i @ Leadership Corrections and Prisons Association (ICPA) Conference. Circle, 3i @ Director of Prisons’ Visit and 3i Forum). At these INSPIRE relations with overseas counterparts. 64 Roles functions Organising the annual Corporate Advance, planning-related retreats and other events in the corporate planning cycle; Facilitating the Department’s efforts in pursuit of Organisational Excellence; Enthusing a culture embracing strategic innovation through various platforms such as SPS 3i (Ideas, Improvements, Innovations), WITs (Work Improvement Teams) and SSS (Staff Suggestion Scheme); and Monitoring departmental workplans, and key performance indicators at the quarterly Corporate Dashboard. SINGAPORE PRISON Service ANNUAL Report 2013 65 Unit Review Unit Review Psychological & Correctional Rehabilitation Division Transformation Works! most current research indicating the importance of the offenders’ relationship with officers. This enables staff to conduct more The Psychological & Correctional Rehabilitation Division (PCRD) is made up of Correctional Rehabilitation Specialists (CRS), Psychologists and Research Officers, who work to transform the lives of offenders through a multi-pronged approach. INSPIRE 66 effective interventions in the community to reduce offenders’ risk Enhanced Supervision Over the last two years, PCRD has been working closely with SPCSC and CNB to establish of re-offending and ease their reintegration into society. the Enhanced Supervision regime. Having successfully implemented the Integrated Enhanced DRC Regime Criminogenic Programme (ICP) in the incare setting in 2012, the division implemented ICP In adhering to the principles of evidence-based practice in the aftercare setting in the form of ICP Boosters in 2013 and saw several cohorts complete and the needs of the inmate population, PCRD is working to the booster programme. PCRD is now conducting an evaluation of the effectiveness of enhance the current Drug Rehabilitation Centre (DRC) regime. the Pre-Release Centre (PRC), ICP and aftercare processes in addressing offenders’ A profiling study of the drug offenders commissioned by the criminogenic needs and risk of re-offending. The preliminary results are positive. Based on the evaluation, the processes in PRC are being reviewed and regular training is being conducted to further enhance the capabilities of the staff. Pcrd Taskforce on Drugs was conducted over the last year and a new DRC regime has been conceptualised to better cater to the current population of drug offenders sent to DRC. In this new regime, DRC inmates will receive more programmes, The CRS (Community) employs the Dynamic Risk Assessment Offender Re-entry (DRAOR) tool and the Effective Practices in Community Supervision (EPICS) model to establish a structure for case management in the aftercare setting. DRAOR is an assessment tool that allows staff to assess offenders’ acute and stable risk factors and monitor changes to their risk factors in order to intervene effectively. It is used in combination with EPICS, which is based on the The Psychological & Correctional Rehabilitation Division (PCRD) was formed in 2012 and is the newest division in SPS. based on their general risk rating and severity of drug use. A new high intensity drug programme is also being developed. The team is also working to establish a therapeutic community in B5 and the training of staff is in progress. Reformative Training Centre The Reformative Training Working Group (RTWG), commissioned by Director of Prisons, reviewed the current state of the RTC. In March 2013, the RTWG recommended Guiding Principles for the Effective Rehabilitation and Reintegration of Reformative Trainees (RTs). This included the use of differentiated regimes, increased involvement of RTs’ families, and strengthening incare interventions. SINGAPORE PRISON Service ANNUAL Report 2013 67 Unit Review Unit Review Psychological & Correctional Rehabilitation Division ighlights ‘Think Right’: A Clinical Board Game Asian Conference of Criminal and Operations Psychology ‘Think Right’ is a board game that was In a collaborative effort with the Home Team developed by a team from the Day Reporting Behavioural Sciences Centre and the Police Order. The game is interactive and aids in Psychological Services Division, PCRD jointly assessing and raising offenders’ self-awareness organised the Asian Conference of Criminal of their thinking errors which led them to offend. & Operations Psychology as a platform for It is played between a CRS and a client, and the exchange of information in the field of the client progresses through the game by law enforcement, criminal and operations identifying the thinking errors portrayed on psychology, and behavioural sciences. This selected situational cards. The wide variety of not only served to sharpen the research scenarios on the situational cards allows the capabilities of staff, but also contribute to CRS to explore the thinking errors in detail with the the client and correct them. The project won and rehabilitative strategies for the greater the Gold award at the Work Improvement purpose of developing a safer and more Teams (WITs) competition in SPS, and was secure Singapore. formulation of coherent preventive recognised at the national level during the Pcrd National Innovation and Quality Circles / Work Improvement Team Convention (NIQCC). In collaboration with the Psychological Programme Development Branch (PPDB), members of the RT programme development team are working on a new, tiered programme structure for the moderate intensity programme. Two high intensity programmes will also be developed to address individuals posing higher offending risks. Business Analytics PCRD is currently validating an automated risk assessment tool for use in the SPS setting. Once validated, this tool will enable prison staff to use inmate data available on the Prison Operations and Rehabilitation System (PORTS) to make risk Roles functions assessments for short-sentence inmates. Community Rehabilitation Centre PCRD has been involved in the evidence-informed conceptualisation of the Community Rehabilitation Centre (CRC) and its regime for young first-time drug offenders. This initiative aims to provide a more rehabilitation-focused environment in the community to facilitate the recovery of these offenders, and the division is currently training staff and working on establishing operational procedures for the Centre. The CRC will be run by a managing agent, making it a major shift from other rehabilitation regimes that are available in SPS Conducting correctional research to support the operations and rehabilitation efforts of SPS; Evaluating the effectiveness of rehabilitation programmes; Providing psychological services to staff and offenders; Providing correctional counselling services to address offenders’ general and specific risk needs; and Providing correctional casework services to supervise and rehabilitate high-risk offenders in the community. at the moment. INSPIRE 68 SINGAPORE PRISON Service ANNUAL Report 2013 69 Unit Review Unit Review Corporate Communications & Relations Branch Advancing Integrated Communications Competencies Besides the need to train our middle and senior management, CCRB also worked closely with the Prison Staff Training School training at the Home Team Academy for entry-level prison officers. Through the enhanced training, new prison officers are able to resonate with the corporate identity and articulate the brand value better as freshly-minted Captains of Lives. Enhancing Internal Communications CCRB’s internal communications team also planned for new employee communications methods to promote two-way interaction within SPS. For example, a series of monthly social media broadcasts kick-started in February 2013 to remind all prison officers about social media etiquette. The team also worked closely with the Strategic Planning Branch to disseminate key messages about the organisation’s new vision and to inspire stronger advocacy for SPS. Plans to introduce Strategic and Effective Brand Communications new internal communications platforms are expected in 2014. Beyond peace time communications, CCRB focused on refreshing its crisis communications capabilities. This included regular reviews and updates of crisis manuals and contingency The Corporate Communications and Relations Branch (CCRB) enforces SPS’ brand reputation through a multilayered internal and external communications strategy. This includes an integrated approach in managing relations with local and foreign corrections partners, traditional and social media, as well as the community at large. Heightening Social Media Presence Following the re-structuring of the Branch in 2012, CCRB began to focus on building a strategic and integrated communications framework consistent with its three-year outlook and the refreshed SPS vision to inspire a nation that does not re-offend. A stronger emphasis was placed on strengthening the organisation’s social media and internal communications capabilities. CCRB’s social media team was conceived in early 2013 to establish the organisation’s social media standing via more purposeful interactions with the online community. With a keen understanding of the proliferation of social media INSPIRE 70 management capabilities. Through constantly reviewing organisation’s led joint operations exercise, which tested the organisation’s capabilities in managing major crisis situations. Although this was CCRB’s first involvement in a contingency exercise of such a massive scale and magnitude, the Branch overcame the odds to provide vital support in managing communications simulations with the media, members of the public, online community, as well as employees. CCRB also worked closely with the Service Development & Innovation Branch during the exercise which spanned three days, and was recognised for its ability to perform under pressure. Commemorating the YRP’s 10th Anniversary through Media To commemorate the YRP’s tenth anniversary, the Branch’s integrated communications framework, CCRB will continue to strengthen the CCRB proved to be an integral unit in a Ministry- communications efforts, ultimately safeguarding and enhancing the organisation’s reputation, and inspiring more Singaporeans to be a part of the corrections journey. social media efforts merged seamlessly with targeted traditional media outreach to create engaging content to excite and inspire the community. The communications gap was further bridged as the teams put together a ten-part series on radio station UFM 100.3 to highlight the journey of in Singapore and the rest of the world, CCRB strategically outlined and implemented offender reintegration. Attracting stronger community engagement plans on SPS-owned social media platforms. participation among Singaporeans, the official tenth anniversary logo was selected Setting up new social media accounts on platforms like Twitter and Instagram boosted from numerous submissions in an online logo the organisation’s set of online assets. The SPS’ Twitter and Instagram accounts have competition. In another record-setting feat, attracted over 1500 followers each since they were first started in mid-February 2013. digital YRP photo booths were placed island- Collectively, SPS’s social media tools have been used to build a stronger awareness of the overall SPS brand and the Yellow Ribbon Project (YRP). Blending the social media team’s strategic approach with targeted media buys has inspired stronger support. For example, online support has increased from 47,140 ‘Likes’ to 67,681 ‘Likes’ on the YRP Facebook page in under a year. The same Facebook page has also seen a growth of This ensures that SPS inspires its targeted domestic and international audiences towards creating a safer Singapore, ultimately positioning SPS as an exemplary worldclass corrections organisation. plans, effectively contributing to the organisation’s issue ighlights to develop a new communications curriculum to complement 404,988 people engaged over the past year. Developing Communications Competency In 2013, a series of communications workshops for the middle and senior management was held to inspire stronger advocacy as brand ambassadors of SPS. A total of 14 Superintendents and Deputy Superintendents participated and mastered effective communications skills through the 2013 workshops. Ccrb Roles functions wide for the first time to generate a stronger buzz among the online community. CCRB is critically involved in safeguarding and enhancing the organisation’s reputation and brand value at every communications touch point. SINGAPORE PRISON Service ANNUAL Report 2013 71 Unit Review Unit Review provost ighlights Persistent in uncovering the truth Relentless in pursuing justice Provost Branch is made up of dedicated and experienced Investigation Officers trained by the Singapore Police Force’s Criminal Investigation Department. We are an independent unit reporting directly to the Deputy Director of Prisons/Chief-OfStaff. Enhancing Investigation Officers’ Capabilities In an increasingly complex social landscape, Provost has identified raising the capabilities of its officers as one of its key drivers to ensure accuracy and professionalism in investigations. More Investigation Officers (IOs) were thus sent for Intermediate and Advance Investigation Courses. This is in line with Provost’s long term target of training and grooming younger IOs to enhance their capabilities and have as many of them clear the highly rigorous Advance course as possible. Attaining the Advance level means that the officers will be able to handle more complex cases. INSPIRE 72 Streamlining and Optimising Process for Aggravated Offences Defining Complex Offence Guidelines Despite investigative Cluster A Provost was awarded Cluster B Provost was awarded the function, a Provost staff successfully the Director of Prisons Award for Director of Prisons Award for their inspired and changed the behaviour their efforts in implementing a new efforts in formulating guidelines on of a rebellious Reformative Trainee initiative which dramatically reduced the definition of ‘Open Defiance’, inmate in the course of his Provost the time needed for Cluster Provost ‘Wilfully Causing to Himself Any work. It is an achievement on his Teams to complete investigations Illness, Injury or Disability’ and ‘Wilful part. His story clinched the Quarterly for inmates’ aggravated / major Destruction of Prison Property’. This Best Captains of Lives Story for 2nd offences. institutional serves to ensure that inmates are Quarter 2013. cases were undertaken by its own placed on the most appropriate Investigation Officer (IO). With the charge for the offences committed, CW2 Ang Joo Hiong wrote about development of two separate teams and to guide Provost Officers in how he had gone over and beyond for major and minor offences, team framing charges with consistency. his duty to advise an inmate during synergies were enhanced, allowing a for for joint collaborations in the closing an institutional offence to mend of cases. Aggravated cases are now his ways for the good of his own carried out by three selected IOs future. His efforts paid off because instead, and this has reduced the after inmate’s time taken for investigations from dramatically about 45 days to about 25 days - and was eventually released from cutting almost 50 per cent off the the system without re-offending. This time needed. holding an statement-taking the behaviour incident, improved session the Previously, truly epitomises the vision that every chance should be grasped to inspire change in the life of someone. Reducing Aggravated/Major Charge Investigation Paper (Inmates) Processing Time Provost worked with Operations Management Branch (OMB) to look into ways of reducing the time required to complete an aggravated/major charge Investigation Paper for inmate cases. Currently, an aggravated/major charge case can be an onerous process. Thus, a working group, comprising members from both units, was set up to review the workflow. This has resulted in a reduction of the overall time taken without any compromise on the quality of investigations. Our capabilities include polygraph examination, crime scene processing, computer forensics and application of various recognised investigative interviewing techniques. Best Captains of Lives Story Award Benchmarking Investigation Capabilities against the Public Service Commission PSC deals with often complex cases involving investigations of public servants and has gained the respect and credibility amongst the public for its tough yet fair stance. Provost thus seeks to learn from such best practices and is planning to send some experienced IOs for learning attachments to PSC. Such attachments will be very helpful given that Investigation Papers involving public officers are submitted to PSC for endorsement. By knowing what the areas of focus in the assessment of an investigation are, Provost will be more adept in its duties to make sure all cases are dealt with fairly and swiftly. Roles functions Safeguarding public confidence in SPS through independent, thorough and impartial investigations into complaints and allegations against both prison officers and inmates. SINGAPORE PRISON Service ANNUAL Report 2013 73 Unit Review Unit Review Staff Inspectorate Branch nominated as corporate members of the Institute. Membership provided the opportunity for our internal auditors to attend seminars, courses, training events, and workshops. These officers were also work with the best internal audit practices around the world. With membership, our internal auditors would soon be enrolled for an established accreditation programme. SIB has set a twoyear target for these officers to successfully complete the rigorous Certified Internal Auditor (CIA) examination and attain the CIA designation. The designation would validate the proficiency level of our internal auditors, and hence, by extension, the robustness of the audit framework in the department. The Staff Inspectorate Standing Orders (SISO): A Repository of Audit Knowledge We are here to make it right As part of knowledge management, SIB introduced the Staff Inspectorate Standing Orders (SISOs) in 2012 to retain the best practices of incumbent internal auditors. 2013 also witnessed a review of SISOs that were implemented in 2012 and formulation of Staff Inspectorate Branch (SIB) is an independent unit reporting directly to Deputy Director of Prisons / ChiefOf-Staff. SIB serves as sentinels of SPS, guarding against risks and threats to the department’s operational systems and processes. SIB’s forte lies in identifying gaps in our operational systems before they progress to become problematic areas. As the Department ventured into unchartered waters with its strategic thrusts in 2013, SIB has had to quickly adapt itself to new regulatory environments and a dynamic landscape characterised by a flurry of new changes and challenges. SIB’s audit plan was geared to handle these unexpected shifts with a greater degree of flexibility. A Revamped Framework For Prison Standing Order Reviews SIB is responsible for the overall reviews of all Prison Standing Orders (PSOs) in SPS. SIB ensures that proper standards, consistency and clarity are met before making its submissions and having them communicated to the staff. Prison staff would be notified of any amendments to the PSO via electronic broadcasts. SIB took a significant step forward by implementing a revamped framework for reviewing PSOs with the passing of PSO A1 – Prison Standing Order. SIB revised the framework in INSPIRE 74 SIB undertook a major task to be effective advocates of internal audit and educate the stakeholders that internal auditors are not ‘internal policemen’, but partners of the management. This task was accomplished through enhanced audit engagements. SIB introduced and held audit engagements with stakeholders during each quarterly audit with the intention of fostering better relations. These engagements have helped SIB and its stakeholders to see each other as partners with a common mission of building a safe and secure prison system, air and address concerns arising from audits, and Sib and guidance to fledgling auditors. Continuity and certainty is ensured, minimising any arbitrariness in auditing. Closing the Gaps: Inspiring our Stakeholders embrace a more collaborative approach for better audit outcomes. Roles functions two broad areas, namely its structures and processes. The revised framework improved clarity, increased transparency and measurable accountability, and brought about greater efficiency. Making a Paradigm Shift: Enhancing Audit Skills SIB realised that our internal auditors could no longer be mere ‘bean counters’. SIB and SIB’s prime focus is to facilitate compliance to standards so that ground officers will appreciate the internal auditors as partners in ensuring a safe and secure prison setting. new standing orders. These serve as sources for future reference ighlights able to keep abreast of internal audit trends and benchmark our its institutional counterparts have veered away from simplistic compliance auditing to embracing a more holistic or empirical approach through systemic auditing. It was thus imperative that SIB took concerted steps to level up and broaden the skill sets and competencies of internal auditors, especially those from the Cluster institutions. This would enable them to acclimatise to the new working environment. SIB has identified the Institute of Internal Auditors Singapore (IIAS), which is dedicated to the advancement and development of the internal audit profession, as a key partner. A total of 15 officers from SIB and other internal auditing units across the department were SIB’s core function is to safeguard public confidence in SPS by helping to improve critical prison security and operational systems, processes and controls through risk-based audits. The unit oversees the audits at HQ, Cluster and Divisional levels, and the regular review of the Prison Standing Orders by the respective staff units. SINGAPORE PRISON Service ANNUAL Report 2013 75 Unit Review Unit Review Cluster A It is not the tragedies that define one’s life as much as the choices one makes in dealing with them Psychiatric Housing Unit: Next Steps The Psychiatric Housing Unit (PHU) was further developed and implemented on 14 October 2013 with a more integrated involvement between SPS and Institute of Mental Health (IMH). PHU provides a centralised facility to manage Offenders with Mental Disabilities (OMDs). IMH identifies, assesses and groups the OMDs into 3 phases -Stabilisation Phase; Intervention Phase; and Recovery Phase. Treatment and rehabilitation programmes are provided for OMDs to improve their psychiatric conditions, enabling them to reintegrate into the mainstream prisons and, eventually, the community. Anti Gang Booster Programme Our officers are committed to get inmates to rise above their challenges in life and make the right choices in work, enhance relationships with their families or significant others, upgrade themselves with the relevant skills, and attend the necessary rehabilitation programmes. Optimising Capabilities in Laundry Management INSPIRE 76 The Anti-Gang Booster Programme, which is directed at inmates who have renounced their gang affiliation when they were serving time, was introduced in February 2013. The programme encourages participants to lead gang-free lifestyles, prepare them for the challenges they may face as they leave their gangs, and impart coping skills and relapse prevention strategies so that they move on to lead crime-free lives. The Laundry Shift System at Institution A5 was revised in March 2013 to reap projected cost savings of $182,500 annually by optimising the use of the gas boiler in the laundry workshop. The new shift system also enabled CW1 Arasu Velmurugan an additional 157 inmates to be employed as laundry workers, an increase of 30.7 per cent from previous inmate employment levels at the laundry workshop. Launch of Reading with Dad Programme The Reading with Dad Programme (A Children’s Day Event for Incarcerated Fathers) was first introduced in October 2013. The programme aims to build a strong emotional connection between father and child, and to facilitate a smoother transition when the father reintegrates back into his family upon release. of Lives The quote above defines the manner in which officers seek to inspire inmates to make the right choices in their change journey, and their resilience in coping with the numerous challenges which have arisen over the past year. Captains Cluster A, which marked a significant milestone in the Singapore Prison Service’s (SPS) history when it was operationalised in April 2004, is the first of four planned clusters in the Changi Prison Complex. The five purposebuilt prison institutions in the cluster house inmates of various categories. I often advise my subordinates to emulate the positive attributes of their role models. I did this myself and it has helped me. I remember my first day at work vividly. A burly and sternlooking Chief Warder Taib Dawood greeted me as I stood in front of Jalan Awan Drug Centre. I was fortunate to have been coached by him. He taught me how to manage inmates and understand their subculture. My drive at work stems from a sense of ownership and an attitude of wanting to do things right. I personally believe that, “It’s easy to take the path of least resistance like little streams running downhill, but good men rise against the tide”. SINGAPORE PRISON Service ANNUAL Report 2013 77 Unit Review Unit Review Cluster A ighlights Key Visits to Reformative Training Centre at Institution A4 Dining Behind Bars for Asia-Pacific Chief Justices National Day Celebration for Inmates On 16 January 2013, Cluster A hosted On 30 October 2013, Cluster A The inaugural combined National collaborated with CCRB and the Day Celebration for Cluster A local Supreme Court to organise a visit for inmates took place on 13 August the Chief Justices from various Asia 2013 at Institution A5’s auditorium. Pacific jurisdictions. The visit allowed This was an initiative to reward the Chief Justices to experience well-behaved inmates nominated Dining Behind Bars and provided us by their respective Institutions. 91 with an invaluable opportunity to inmates attended the celebration, showcase our rehabilitative initiatives sang to foreign guests. recited the national pledge. They a visit by three District Judges to the Reformative Training Centre (RTC). The visitors were briefed by the Reformative Group of Training on-going Working reviews for further enhancement of the RTC Programme. On 15 May 2013, Cluster A also hosted a visit to the RTC by the Attorney General, Mr Steven Chong, Senior Management of the Attorney General Chambers (AGC), Deputy Public Prosecutors (DPPs) of the Crime Cluster Divisions and representatives Infrastructural Re-Structuring for Operational Productivity The Strong Room was also constructed in Cluster A’s Security Control Office (SCO). This improves The Complex Medical Centre (CMC) Server Room operational productivity by having SCO officers was refurbished based on IDA server requirements. This remain within SCO while doubling up as Armourers. refurbishment ensures uninterrupted power supply to Privacy is ensured as the public’s view is restricted, Integrated Security System (ISS) equipment in CMC even while officer’s safety is enhanced as they no longer when the power supply is disrupted, thus minimising have to cross two vehicular lanes to draw and technical faults resulting from power failures in CMC. surrender their firearms and security equipments. Enhancing Staff Learning and Communication Platforms SSG Too Lip Sam With Institution A1 being a maximum security My job as a Captain of Lives is tough and relentless, but providing that little bit of understanding and encouragement to inmates can make a big difference and change their lives. INSPIRE 78 national anthem and also participated in pop quizzes on Singapore, and enjoyed a song performance by the Performing Arts Centre (PAC), a skit by Reformative Trainees, and a magic show performed by fellow inmates. Roles functions operational know-how are paramount in ensuring a safe and secure environment for both officers and of Lives A few months after his release, he wrote in to inform me that he had reconciled with his wife and had since stayed drug-free. It was heartening to know that he was doing well and getting on with life. prison with complex operations, experience and Captains I recall an inmate I managed a few years ago. His wife asked for a divorce due to his frequent imprisonments. Knowing that he would be devastated, I sat down with him and went through the letter. He was agitated when he heard the news. However, he was also resolute and determined to quit his drug habits and make amends to his wife. from the Ministry of Law. the inmates. A staff communication platform, Learning from Each Other (LEO), was thus implemented in May 2013 for staff to share their wealth of personal expertise and experiences with one another. Monthly presentations have been conducted by subject matter expert staff on topics such as jailcraft competencies, management of special categories of inmates and other Collectively, we ensure the safe and secure custody, discipline and welfare of inmates, as well as the effective implementation of rehabilitation programmes. relevant topics. SINGAPORE PRISON Service ANNUAL Report 2013 79 Unit Review Unit Review Cluster B Being the Inspiration Cluster B serves a unique role in SPS. Cluster B is the beginning and the end point of an inmate’s incarceration journey. In living up to SPS’s vision to inspire all, Cluster B seeks to uphold the highest standards of operations and security. Tactical and Scenario Based Training: A Strong Grasp on Tactical Proficiency To raise the level of tactical readiness of staff, training in the use of force techniques more than doubled for Cluster B staff in 2013. Cluster B has also stepped up its Cluster B works hand in hand with community partners towards reforming inmates. INSPIRE 80 scenario-based training efforts on security and safety protocols at all institutions to add realism to our training, not just for Prison Officers, but also with Medical staff. Working together as a team, Prison Medical Officers from Parkway Shenton also came forward with contributions to our workplans and gave suggestions to improve medical and (HI) pre-release programmes at B4 to better operational processes. target inmates based on their likelihood to re- SSG Nurul Hidayah Binte Jumahat offend. At any one point, B4 has over a thousand To deal with the increase in the remand population in Institution B2, Institution B3 geared inmates benefitting from the range of pre-release programmes preparing them for reintegration into the community. up its capability to hold remandees from B2. With the installation of more CCTVs in the cells in one of its dayrooms, Institution B3 is now ready to manage remandees with The ten-month HI Pre-Release Programme piloted higher security ratings. in April 2012 finally bore fruit in February 2013, with the first HI inmate cohort released into the Pre-Release: The Last Leg of Incarceration community. Inmates declared their commitment They say the last leg in a race is the most crucial. Hence, the pre-release phase, which to change at the start of their programme, is the last phase of an inmate’s incarceration, is undoubtedly important. In 2013, we promising to persevere, to learn, and to uphold saw the finalisation of the Low Intensity (LI), Medium Intensity (MI) and High Intensity values of hope, perservance, respect, honesty of Lives Managing Increase in Remand Population: being Ever Ready Captains Institution B2 is the admission centre for all remanded and convicted prisoners while institution B4 is the pre-release centre. Institution B5 is currently the only male Drug Rehabilitation Centre in Singapore while institutions B1 and B3 hold inmates of varying security risks. “Hannah” was screaming loudly in her dormitory. I responded by asking her to calm down and bringing her out to give her time to be alone. Hannah explained that she had some misunderstandings with her dormitory mates and was also experiencing family issues at the same time, putting her under immense stress. After she cooled down, “Hannah” thanked me for my quick action as it prevented a fight from happening. Even after two years, the thought of being acknowledged by an ex-inmate who is now doing well in life is heart-warming. As Captains in the lives of our inmates, we should also listen to them purposefully, provide sound advice, and guide them to make the right decisions. SINGAPORE PRISON Service ANNUAL Report 2013 81 Unit Review Unit Review Cluster B The support of family members offers a beacon of hope to many inmates. Inmates also need to learn new skills to communicate with their families better. In 2013, Cluster B conducted a range of family reintegration programmes, helping about 1300 inmates to re-connect with, renew their commitment to, and regain the trust and support of their families. Volunteer Appreciation Dialogue: Cooperation for Rehabilitation What used to be the “Volunteer Appreciation Luncheon” has now become the “Volunteer Appreciation Dialogue” (VAD). This is an annual event to show our appreciation to volunteers who have sacrificed ighlights Reconnecting With The Family: The First Step Home Winning DP’s Challenge Shield: A Mark of Excellent Sportsmanship and Teamwork This emphasis on work-life balance, staff bonding and team spirit paid off once again when Cluster B clinched the prestigious DP’s Challenge Shield for the third time running. This award recognises the effort and level of excellence that staff put into various sporting events and competitions organised across the year. their time to be involved in the rehabilitation of inmates through counselling and character-building programmes. In addition to inmate performances, this year’s VAD also included, for the first time, a tour to the institutions for the volunteers. Team Camaraderie and Healthy Lifestyle: Working As One, Playing As One and responsibility. To celebrate their graduation Joint Operations Exercise: Always Prepared This year, Cluster B participated in a ministry-led exercise to validate the operational readiness To foster closer camaraderie and a healthy lifestyle amongst Cluster of SPS in a national emergency situation. More B staff, bonding activities were organised. One such event was the than 60 Cluster B and 120 HQ staff participated annual Cluster B Run at Bedok Reservoir Park. On 26 August 2013, officers in the two-day exercise, responding to a total participated enthusiastically in both a fun run and a banner making of about 150 injected scenarios. The exercise competition, and made the most of this opportunity to mingle with staff helped Cluster B to review and validate from different institutions. our emergency plans, and identify possible operational gaps to be improved on. from the Pre-Release Centre (PRC), a Graduation Ceremony was planned for them, involving not CW2 Chan Qiwen only PRC staff, their family members, volunteers and This powerful endeavour of immersing new officers into our culture and shaping their beliefs and values at work should not be lost on the next generation of Captains of Lives. The meaningful and selfless task of moulding another committed starfish picker is as important as picking up and saving starfishes at the beach. INSPIRE 82 but their aftercare case and SPCSC as well. of Lives Besides being a beacon of hope to the inmates under their charges, the two officers were also instrumental in guiding me along. By embracing the HEART (Honour, Excel, Agile, Respect and Teamwork) values, performing their duties with a rehabilitation mindset, and incorporating a touch of purpose to their work, they shaped the way I performed my duties. befrienders, managers and reintegration officers from PCRD Captains When I applied for this job, I was not sure of how to be a Captain of Lives. Fortunately, I was taken under the wings of SCW Sasukumar and CW Ismail Ibrahim during my first posting at Tanah Merah Prison. As gainful employment is a crucial component to prevent recidivism, SCORE looked into identifying Roles functions suitable job roles which ex-inmates could fill. One such trade was the cooking industry. At the new B4 Training Kitchen, inmates would be taught how to cook and serve in a commercial setting. The training, which began in November 2013 with a pilot batch of 16 inmates, also hopes to instill the importance of passion and hard work in the inmates. Collectively, we ensure the safe and secure custody, discipline and welfare of inmates, as well as the effective implementation of rehabilitation programmes. SINGAPORE PRISON Service ANNUAL Report 2013 83 Unit Review Unit Review Cluster C Implementation of Psychiatric Housing Unit (PHU) Mental health problems are prevalent among women inmates. Hence, CWP embarked on the PHU project to provide holistic and comprehensive treatment to women inmates with serious and longterm psychiatric problems. The CWP PHU started its operations on 1 November 2013. Cohesive Unit With Diverse Imprints In Incare and Aftercare CWP stands out as the only prison and drug rehabilitation centre for women, housing all categories of women inmates. SPCSC plays an important role in reintegrating offenders back to society through its aftercare services. There was a review of the inmates’ allocation matrix by the HQ Ops Division. As part of the review outcome, AWP was to house all local short sentence inmates. In June 2013, a mass transfer of 146 local short sentence inmates from Cluster B to AWP was carried out over three days. As one of the Taskforce on Drugs recommendations, CWP INSPIRE 84 I happened to meet one of my exinmates in an Orchard Road shopping complex. has implemented the enhanced DRC regime since January 2014. The purpose is to improve the efficacy of rehabilitative efforts through enhanced programming and introduction of gender-specific programmes in a therapeutic environment. SPCSC is stepping up its aftercare support for DRC inmates on Community-Based Programmes and direct releases. TMP runs the Prisons School and houses students who are pursuing General Education, GCE ‘N’ levels, GCE ‘O’ levels and GCE ‘A’ levels. The students comprise inmates of different offending backgrounds and sentence types, but they share a common motivation and interest in their academic pursuit. CW2 Lim Chian Hong Taskforce on Drugs Enhanced DRC Regime SPCSC is progressively increasing its manpower to meet this new demand and the pilot of the proposed Urine Test (UT) framework. of Lives AWP houses both foreign and local Short Sentence Inmates. Review of Inmate Allocation Matrix & Designation of AWP As An Institution for SS Inmates Captains Cluster C is an inimitable unit consisting of four institutions; namely, Admiralty West Prison (AWP), Changi Women’s Prison (CWPD), Selarang Park Community Supervision Centre (SPCSC) and Tanah Merah Prison (TMP). I was glad to know that he had been in the community for more than two years. While life had never been short of challenges for him, he was determined not to go back to his old ways. He was also taking some courses to upgrade himself. As a Captain of Lives, it is always a wonderful feeling to know that an ex-inmate is giving his all to remain in the community and constantly improving himself. After this inspiring encounter, I learnt to value every opportunity given to me to counsel inmates as that may be a chance to change an individual forever. SINGAPORE PRISON Service ANNUAL Report 2013 85 Unit Review Unit Review Cluster C ighlights Programmes in AWP Renovation of Lloyd Leas Centre With support from RRD and Cluster C Renovation of the Lloyd Leas Centre Programme Unit, AWP successfully (LLC) was completed in early 2014 organised programmes and services to allow for the relocation of SPCSC for short sentence local inmates. In July to make way for the redevelopment 2013, 57 inmates attended the Friday of the new Selarang Park Complex. prayers and 30 inmates attended LLC will house the interim SPCSC in Chapel Catholic 2014, and has new facilities for the Service and Buddhist Counselling were accommodation of women on the subsequently introduced in August Work Release Scheme (WRS). Service. Roman 2013. The Resettlement Programme was also restarted to aid short sentence inmates in their reintegration journey. In November 2013, Hindu Counselling and Employability Skills Training were Visit to CWP by Temasek Holdings’ Top Management extended to AWP inmates. In support of the Yellow Ribbon Project, CWP welcomed Temasek Holdings’ Top Management on 8 July 2013. The visit showcased the talents of women inmates and the various rehabilitation initiatives in CWP. The Sunday Times © Singapore Press Holdings Limited. Reproduced with permission DSP1 Osman Bin Aspari “Din”, who was serving time for drug trafficking told me how disappointed he was with himself for making such a huge mistake that disrupted his life. I met “Din” recently and found out he started a hawker stall which grew to a food delivery service. “Thank you,” he said as he shook my hand. I felt a sense of satisfaction knowing that my advice inspired him to achieve what he has. In my 26 years of service, I have met so many people like “Din”. Knowing that I have helped them “Rehab, Renew, and Restart” drives me to impact others more. Roles functions of Lives Captains I told him to move on and renew himself as a person. I helped him recognise his strengths and encouraged him to channel his energy into something that would benefit others. By the time he left prison, he was ready to overcome the challenges in the world. Trial of Electronic Services for Rehabilitation and Reintegration Advancement (ESRRA) TMP is working closely with Technology Branch on the trial of ESRRA. Under this trial, selected student inmates will be issued with a tablet which will allow them to correspond with their loved ones via e-letters. The Cluster C runs a diverse range of inmate regimes, leveraging on sound security and correctional practices, and advances aftercare as its theatre of operations. objective of the trial is to leverage on technology to strengthen the relationships between the inmates and their family members. INSPIRE 86 SINGAPORE PRISON Service ANNUAL Report 2013 87 Unit Review Unit Review Operations and Security command ENHANCING Inmate Management and Operational Capabilities Prison External Operations oversees SPS’ external movements, contingencies, courthouse lock-up functions, and the deployment of Auxiliary Police Officers. Changi Prison Complex (CPC) Security manages perimeter security, prevents unauthorised access, and operates the command centre for monitoring external incidents. Prison Link Centres (PLCs) are where visits of inmates are conducted. Singapore Prisons Emergency Action Response (SPEAR) Force mitigates present and emerging threats with sound strategies and tactics. INSPIRE 88 Restructuring Cluster Escort Pool Sub-court Lock-up Re-structuring Escort pools from both Clusters were restructured to bring about greater OSC oversees both the High Court and the Surbodinate Courts standardisation, synergy and strengthening of escort procedures and Lock-up Units (HCLU and SCLU respectively). To strengthen processes. Extending its collaboration efforts with institutions on the security within SCLU, its infrastructure and work processes were timely arrival of inmates for medical appointments, the Cluster Escort redesigned and reengineered to include physical rings of Unit (CEU) was able to work with Changi General Hospital (CGH) in security within the lock-up premises. Leveraging on Integrated enhancing security to its basement lock-up facility. This was done Security System (ISS) technology, electronically-controlled by fortifying its disembarkation bay to reduce exposure of inmates’ access points and strategically-placed CCTV cameras, a movements to the public. robust and efficient system in supervising inmates and ensuring An amalgamation of prison units overseeing and managing facilities and services shared at the complex level. optimal manpower deployment was created. CPC Security Operations Manual With the unique set-up of CPC Security, the year has Exploring New Frontiers in Visit Management been a fruitful one with the unit experiencing various Apart from the PLC situated at Changi, there are two other operational and policy developments in line with SPS’ PLCs located at Geylang Bahru and Jurong East, as well as security initiatives. These include the use of ISS for access several other satellite tele-visit centres managed by community control and monitoring, biometric functions to track partners to accommodate the needs of inmates’ visitors. With personnel movements and for contact tracking purposes, the proliferation of smart phone technology, PLCs have started and the development of a lighting management system exploring the use of mobile applications for visit related matters to regulate light intensity within CPC premises and along such as bookings and changes of contact number etc. This its perimeter. This has led to the development of the CPC initiative aims to offer another option for visitors’ convenience. security Operations Manual which encapsulates these By leveraging on technology, PLCs hope to foster closer bonds developments for knowledge management. and kinship between inmates and their loved ones for a Osc smoother road to recovery. SINGAPORE PRISON Service ANNUAL Report 2013 89 Unit Review Unit Review Operations and Security command Centralised Registry Upstream ighlights SCLU has formed an elaborate working relationship with Cluster consolidate and streamline Registries Persons to In Custody (PIC) registration processes via the “Centralised Registry Upstream” initiative. SCLU is expanding the upstream initiative to include direct transfers and admissions of PICs to AWP. Launching of OSC Ops Room Expanding its operational capabilities, the Main Entrance Command Centre (MECC) has been identified to house the OSC Ops Room. It functions as a crisis management room and affords the OSC Management Team a location to centralise the command and control functions. During incidents, Key Appointment Osc Holders are able to view live feeds from key locations within OSC installations to facilitate better management of the incident. Hostage Rescue Training In managing hostage situations, SPEAR constantly explores novel means to manage violent inmates using innovative technology and sharing of best practices with similar units regionally and globally. Complementing SPEAR’s tactical prowess, the Prison Negotiation Unit (PNU) was established to bring about safe and secure reconciliation to hostage Roles functions situations. Exceptional Emotional Quotient (EQ) and immaculate teamwork are important skill sets for negotiators to handle hostage incidents effectively. To further strengthen the department’s core operational capabilities, PNU negotiators shared their training experiences with officers through various sharing platforms. This allows officers to be better aware of how to respond to hostage situations and increases an officer’s resilience in such situations. INSPIRE 90 Operations and Security Command (OSC) provides efficient and responsive management of CPC operations. These include the management of CPC’s security rings, external escorts and lock-up functions, as well as specialised contingency responses. SINGAPORE PRISON Service ANNUAL Report 2013 91 AGAINST Re-Offending For there is no greater purpose than a life renewed Statistics Statistics Convicted1 Penal Inmate Population as at 31 December of each year Education2 Level Gender 10,028 Total Convicted Penal Population 9,901 Total Convicted Penal Population Total Convicted Penal Population 10,042 2011 2012 4,849 837 824 872 9,191 9,077 2011 2012 4,785 4,032 9,170 2013 612 123 Crimes Against Person 215 171 175 282 211 166 Crimes Against Public Order 1,744 1,956 2,170 51-60 Customs Offences 3,071 3,101 3,247 41-50 1,825 21-30 Vocational Tertiary & Above 6,061 6,287 6,510 292 295 225 1,685 1,406 1,349 Property Crimes 1,673 1,590 48 55 66 182 191 244 Traffic Offences 413 344 309 Other Offences4 0 500 1,000 1,500 2,000 2,500 3,000 3,500 2011 4,000 2012 2,000 3,000 4,000 5,000 6,000 2012 2013 2013 3 Convicted penal inmate population provides the number of inmates who have already been charged and are within the inmate population as at the end of the respective year. 1,000 2011 2 94 Pre – U 694 742 704 Immigration Offences 2,367 INSPIRE Secondary 334 146 Drug Offences 2,515 1 Primary 651 142 295 569 543 603 Commercial Crimes 2,714 31-40 0 135 Main Offence Group3 261 312 359 <21 3,922 619 143 258 No Education >60 4,847 3,924 154 Age Group 2013 4 As declared by inmates upon admission. Inmates are tracked based on index (most serious) offence only. Examples of “Other Offences” include National Registration Offences, National Service Related Offences and Telecommunication & Computer related Offences. SINGAPORE PRISON Service ANNUAL Report 2013 95 Statistics Statistics Convicted Penal Admissions5 Total number of convicted inmates admitted for incarceration each year Education7 Level Gender Total Convicted Penal Admissions 12,614 12,530 Total Convicted Penal Admissions Total Convicted Penal Admissions 12,774 2011 2012 5,815 5,903 4,983 2,266 2,183 10,347 2011 4,619 2,186 10,348 2012 2013 610 712 568 325 287 Admission6 Age Group 751 Crimes Against Person Crimes Against Public Order 1,391 1,576 1,607 597 555 41-50 1,322 1,742 2,828 2,645 2,704 2,408 2,237 2,158 Property Crimes Traffic Offences Other Offences 766 2,000 2,500 3,000 3,500 2011 4,000 2012 892 966 850 9 0 1,500 2,472 Immigration Offences 736 575 560 500 1,178 1,023 1,000 1,500 2,000 2,500 2011 2013 5 6 7 8 9 96 Tertiary & Above 1,483 1,540 2,160 3,899 3,718 3,814 21-30 INSPIRE Vocational 768 Drug Offences 31-40 1,000 Pre – U 1,021 Commercial Crimes 3,481 3,471 3,408 500 812 725 668 647 Customs Offences 2,780 2,900 3,062 0 Secondary 790 318 270 Main Offence Group8 327 290 323 <21 Primary 718 666 305 No Education 51-60 4,699 10,588 351 >60 2013 5,979 3,000 2012 2013 Convicted Penal Admission figures show the number of inmate admissions for the calendar year. Age as at admission As declared by inmates upon admission. Inmates are tracked based on index (most serious) offence only. Examples of “Other Offences” include National Registration Offences, National Service Related Offences and Telecommunication & Computer related Offences. SINGAPORE PRISON Service ANNUAL Report 2013 97 Statistics Statistics Remand10 population as at 31 December of each year Education11 Level Gender Total Remand Population 1,247 1,100 Total Remand Population 1,236 Total Remand Population 2011 2012 2013 612 653 564 133 126 128 1,114 974 469 1,108 395 366 2011 2012 77 2013 46 26 17 Crimes Against Person 99 27 34 Crimes Against Public Order 191 51-60 156 314 41-50 292 308 31-40 Pre – U Vocational Tertiary & Above 71 63 56 Property Crimes 260 344 59 68 25 26 Other Offences13 0 50 100 150 200 250 300 350 2011 400 2012 10 11 12 13 633 177 199 217 46 100 200 300 400 500 600 2011 2013 714 4 7 4 Traffic Offences 81 <21 121 578 Immigration Offences 292 21-30 130 Drug Offences 310 320 98 Secondary 87 70 74 Commercial Crimes 348 INSPIRE 23 19 71 12 24 14 Customs Offences 172 0 Primary 65 Main Offence Group12 21 23 24 >60 60 24 16 No Education Age Group 81 70 2012 700 2013 Remand population figures provides the number of remand inmates who are within the prison population as at the end of the respective year. As declared by inmates upon admission. Inmates are tracked based on index (most serious) offence only. Examples of “Other Offences” include National Registration Offences, National Service Related Offences and Telecommunication & Computer related Offences. SINGAPORE PRISON Service ANNUAL Report 2013 99 Statistics Statistics DRC inmate population14 as at 31 December of each year Education15 Level Gender Total DRC Population 1,280 1,503 Total DRC Population 1,617 Total DRC Population 2011 2012 2013 940 224 278 847 289 1,056 1,225 743 1,328 384 370 350 2011 2012 2013 168 184 113 13 12 49 58 26 No Education 20 Primary Secondary Pre – U 75 33 15 Vocational Tertiary & Above Age Group 22 21 28 >60 130 153 51-60 200 201 41-50 250 224 288 31-40 363 443 505 21-30 591 631 134 125 <21 91 0 100 200 300 400 500 600 700 2011 800 2012 2013 14 15 INSPIRE 100 DRC Regime is meant for local inmates only. The figures provide the number of DRC inmates who are within the inmate population as at the end of the respective year As declared by inmates upon admission. SINGAPORE PRISON Service ANNUAL Report 2013 101 Statistics Statistics DRC inmate admissions16 Total number of DRC admissions each year. Education18 Level Gender Total DRC Admissions 1,231 1,384 Total DRC Admissions 1,364 Total DRC Admissions 2011 2012 2013 800 225 266 257 1,006 1,118 2011 720 1,107 2012 783 342 322 2013 287 158 116 12 10 51 26 No Education Admission Age Group 161 53 22 Primary Secondary 75 29 12 Pre – U Vocational Tertiary & Above 17 16 19 21 >60 114 132 144 51-60 188 209 178 41-50 253 31-40 326 349 510 21-30 556 571 150 142 <21 101 0 100 200 300 400 500 600 700 2011 800 2012 2013 The number of DRC inmate admissions show the number of DRC inmates admissions for the calendar year Age as at admission. 18 As declared by inmates upon admission. 16 17 INSPIRE 102 SINGAPORE PRISON Service ANNUAL Report 2013 103 Statistics Statistics Criminal Law Detainee19 Population as at 31 December of each year Education20 Level Gender 268 Total CLD Population 241 Total CLD Population 4 200 Total CLD Population 4 2011 2013 154 4 264 2012 237 142 196 126 69 2011 2012 59 2013 46 18 14 8 16 13 7 5 No Education Primary 4 Secondary 12 9 3 Pre – U Vocational 4 Tertiary & Above Age Group Type of Criminal Activity 3 3 4 >60 13 12 51-60 25 24 18 Drug Trafficking Secret Societies 9 49 46 47 41-50 125 Unlicensed Money-lending 93 91 64 160 81 2 2 2 Others 31-40 77 52 138 0 25 50 75 100 125 175 150 105 21-30 83 2011 73 2012 2013 5 <21 6 3 0 25 50 75 100 125 2011 2012 2013 CLD population provides the number of persons detained under the Criminal Law (Temporary Provision) Act and are within the population as at the end of the respective year. As declared by inmates upon admission 19 20 INSPIRE 104 SINGAPORE PRISON Service ANNUAL Report 2013 105 Statistics Statistics Convicted Penal Releases Total number of convicted Penal Releases each year. 13,726 Total Convicted Penal Releases 12,818 Total Convicted Penal Releases 2,431 Total Convicted Penal Releases 2,198 12,687 2,146 11,295 recidivism rates 23 10,620 27.1% 27.5% DRC 10,541 31.1% 26.7% 2011 2012 Penal 2013 23.3% 27.0% 26.7% 23.6% Overall 27.4% DRC Releases Total number of DRC Releases each year. 705 Total DRC Releases 0 1,152 Total DRC Releases 141 Total DRC Releases 214 5% 10% 1,257 15% Release Cohort 2009 20% 25% Release Cohort 2010 30% Release Cohort 2011 248 564 938 1,009 capital executions 2011 2012 2013 Total In 2011 4 Total In 2012 0 Total In 2013 0 2 Murders 2 Drugs 0 Firearms Major Incidents Major Incidents21 2011 FY 2011 FY 2012 Escape Rate per 10,000 2013 FY 2013 Escape Rate per 10,000 0 2012 Escape Rate per 10,000 0 0 Murder Assault Rate22 per 10,000 Assault Rate23 per 10,000 33.4 21 22 INSPIRE Assault Rate23 per 10,000 37.2 24.5 Major incidents are measured per FY as published in the annual Budget Book. The assault rate refers to assault cases perpetrated by inmates who are charged under aggravated prison offences. Such cases would include any attack by inmates on prisons officers, or assaults by inmates on fellow inmates in which serious injuries are sustained by the victim(s). 42 106 Drug 23 Recidivism Rate is defined as the percentage of local inmates detained, convicted and imprisoned again for a new offence within two years from their release. SINGAPORE PRISON Service ANNUAL Report 2013 107 Statistics Statistics COMMUNITY BASED PROGRAMMES (CBP) Vocational Programmes as at 31 December of each year EMPLACEMENT NUMBERS Employability Skills Training24 14,754 No. of training places CBP FOR PENAL INMATES IN 2011 CBP FOR DRC INMATES IN 2011 1,359 CBP FOR DRC INMATES IN 2012 CBP FOR PENAL INMATES IN 2012 19,788 24,404 405 5,094 5,840 5,896 No. of inmates trained 697 1,290 0 CBP FOR DRC INMATES IN 2013 5,000 10,000 15,000 20,000 25,000 30,000 809 2011 CBP FOR PENAL INMATES IN 2013 35,000 2012 2013 977 Work Programmes25 4,273 4,183 4,200 0 75.9% 84.7% 85.9% AVERAGE NO. OF INMATES 95.4% 94.7% 93.4% COMPLETION Rate 1,000 2,000 Engaged in Work 2011 24 CBP FOR PENAL INMATES INSPIRE 108 CBP FOR DRC INMATES 25 2011 2012 2013 3,000 4,000 Engaged in Work 2012 5,000 Engaged in Work 2013 Employability Skills Training Programmes are provided by Singapore Corporation of Rehabilitative Enterprises (SCORE) to equip inmates with relevant job skills. SCORE’s training system is aligned to Singapore Workforce Development Agency’s (WDA) Workforce Skills Qualification (WSQ) framework. Examples of training offered include Workplace Literacy and Numeracy (WPLN), Employability Skills, Certified Service Professional (CSP) and Certified Operations Specialist (COS). Vocational skills training such as the National ITE Certificate (NITEC) in Electronics, Workforce Skills Qualification (WSQ) Operate Forklift and Certificate in Generic Manufacturing (CGM) were also conducted. Work programmes aim to impart vocational and employability skills through on-the-job training. Discipline, and positive work ethics and values are inculcated by immersing inmates in real work environment within prisons. SINGAPORE PRISON Service ANNUAL Report 2013 109 Almanac Statistics SPOs PROMOTED Academic Programmes as at 31 December of each year 650 YEARLY ENROLMENT IN 2011 1,337 YEARLY ENROLMENT IN 2012 YEARLY ENROLMENT IN 2013 1,830 Promotion to the rank of Senior Assistant Commissioner Gr 9 Promotion to the rank of Deputy Superintendent of Prisons (2) Chew Sock Maan Cheong Kum Foong Joelle Tan Cheong Wee Ling Kenneth Louis Victor Chew Sheng Meow Khairuddin Bin Alias Faizal Bin Ridzwan Koo Chew Seng Benson Abdul Majid Bin Abdul Rahim Goh Wei Lieang Eugene Leon Poh Choon Chien Chong Fung Ping Hamisah Binte Tomari Leow Wee Chin Choo Wei Liang Timothy Ho Kah Leong Lim Boon Leong Andrew Foo Ee Lin Koh Kheng Loong Kenneth Lim Lay Khim Hoon Kay Ming Lee Beng Hwee Irene Low Hwee Huang Koh Wee Leng Lee Poh Huat Adrian Low Sok Funn June Lam Mong Teng Lim Beng Beng Mohamed Ali Bin Ismail Loh Hong Wai Lim May Ling Serena Mohammad Fadly Bin Safie Rockey Francisco Junior Lim Tee Hock Mohammad Ismael Bin Abdull Rahman Tan Khek Keong Mak Mun Fai Elmer Thomas Neo Aik Wee Veera Purumal S/O Meyappan Mohamed Rusdi Bin Mohamed Esa Ng Boon Aun Wee Lian-Chyuan Wilfred Ng Tanny Ng Kailin Yak Shu Herng Maxmillian Nikki Abdullah Ng Keng Kun Ong Choon Yong Ng Tiong Choon Shahrom Bin Tamby Ahmad Phor Cai Juan Pamela Sim Beng Keat Saiful Ali Bin Rizman Ali Tan Chap Yong Satwinder Singh Tan Chih Lan Geraldine Teh Hwa Yong Derry Goh Leng Chuang, Terrence 1,784 Koh Tong Hai 1,127 Promotion to the rank of Superintendent of Prisons (1A) 457 72 110 11 107 90 108 13 Other Courses 26 N Level 76 O Level 27 A Level Academic Results GCE ‘N’ Levels Results of Prisons Candidates 100% 100% 100% At least 1 ‘N’ Pass Promotion to the rank of Superintendent of Prisons (1) 94.2% 10 points or less in best 3 subjects 82.1% 80.0% 93.6% 19 points or less in ELMAB3 - English, Mathematics & Best 3 76.6% 68.2% GCE ‘O’ Levels Results of Prisons Candidates 96.7% At least 1 ‘O’ Level Pass 100% 100% 83.0% 88.2% 92.8% At least 3 ‘O’ Level Passes 2011 26 INSPIRE Other courses include short term courses like English literacy classes and basic education programmes (primary to secondary level). 110 2012 2013 Ho Kim Teck Tan Joo Eng Tan Kok Beng Choo Wei Li Ivy Tan Wee Teck Hanizamal S/O Mahmood Teo Khim Hong Mike Hoo Poh San Kelvin Teo Seng Boon Steven Jimmy Lee Keng Ann Tok Eng Seng Promotion to the rank of Assistant Superintendent of Prisons (2) Justin Paul Vikneswaran Valerie Chiang Lye Choo Ang Keng Eng Lim Lam Seng Vimala D/O Maruthaiya Anita Zarina Binte Muhamad Zaidi Mahani Binte Ismail Woo Choo Yan Louis Chang Ka Fai Ng Bee Goh Doris Yim Pui Fun Chew Peng Soon John Ricky Eu Kok Keong Zainal Abidin Bin Riduwan Darryl Ong Wei’en Soh Ming Koon Debra Anne Chan Soh Yen Li Ephraim Goh Yang-Minn Tye Ming Kheong James Promotion to the rank of Deputy Superintendent of Prisons (1) Zai Siew Leong An Koh Shian Kannaki Anderson Leong Say Shen Kelvin Chua Yeow Chong Boey Lai Hsia Kerk Kim Syn Buan Hui Ni Koh Chong Tai Chew Shi Jie Martin Koh Zhi Mian Tung Kai Lee Patricia 69.0% 69.1% Haryana Bte Mohammed Chan Ching Ching Teh Phuay Hian 56.1% Giam Heng Leong Robin Abdul Halim Bin Zainol Teo Winston 5 or more ‘O’ Level Passes Chung Cher Chiang Foo Kok Hun Goh Yi Zhang Han Fu Yuan It Yock Chian SINGAPORE PRISON Service ANNUAL Report 2013 111 POs PROMOTED SPOs PROMOTED (Continued) Koo Qihui Claire Lim Wei Jiat Kwa Beng Hwee Andy Lim Zhaolun Leong Chee Ming Luke Loh Kain Liat Lim Hong Meng Monica Pang Yee Shuen Lim Kin Hui Gavin Muhammad Hafidz Bin Johari Lin Junhui, Clifford Nadirah Farhana Binte Suhaimi Lin Shujun Promotion to the rank of Senior Chief Warder 2 Promotion to the rank of Staff Sergeant Siow Yong Sin Ng Chew Lan Soo Lai Leng Noorazilah Binte Sahari Abu Bakar Bin Mohamad Noor Sow Siew Chian Vijaya D/O R P Kalimuthu Loh Kee Wei Tan Ngee Kng Zulkarnaen Bin Abdullah Ahmad Amrullah Bin Rusli Mahendran S/O R Marimuthu Teng Jan Kim Yeo Suan Siang Aleesha Er Abdullah Wong Ying Kit Terrence D’Silva Andi Iswandi Bin Johari Ang Wilfred Ng Kian Chye Thean Nyoon Kong Edwin Lim Kim Hiong Aryanti Binte Amat Linda Lau Sow Chun Ng Yang Siong Robson Toh Chee Leong Tan Chee Keong Chan Chau Har Loo Phuay Keong Rudy Iskandar Bin Rahmat Tong Guek Heong Tan Yu Meng Jeremy Chan Kuen Yew Mohammed Taufik Bin Munawar Sim Siu Shih, Tessa Mae Voon Min Yock Fernandez S/O M Joseph Cheng Wee Beng Muhammad Faizal Zakariah Tan Eng Cheay Koh Chian Ming Wong Tin Seong Mohammad Shahril Bin Rosli Cheng Xinyi Muhammad Raizaluddin Bin Abdul Razak Tan Kah Chyoon Lee Teck Hwee Yeo Chin Boon Koh Choon San Chong Zhuangli Larry Neo Ming Feng Theepan Prakash Leow Hai Kwong Yip Sok Cheng Ng Phei Ling Chow Soon Teck Ng Pang Siong Wong Jin Wen Loh Kong Yew Yong Lee Shiam Mohamad Mazli Bin Kasmuri Choy Yuen Tat Jeremy Ng Yong Thye Wong Mei Fen Joyce Mohamad Faizal Bin Abdul Razak Zainon Bte Wahid Ng Jacky Chua Jun Hui Richard Ong Hock San Woon Wei Khoon Ng Mong Huat Michael Zainudin Bin Ismail Teo Chung Nee Deepak Kumar Panday Poh Ban Hong Yap Tien Eng Zenov Tan Cheng Siang Zulkiflee Bin Sarip Chua Shi Qin Ezar Bin Omar Poh Boon Keong Yeoh Woei Ming Tay Siong Hoe Mervin Mohamed Zuandi Bin Mohamed Zubir Fahrulrazi Bin Jamalludin Raemi Bin Arifin Yio Fenny Wong Kong Sang Kevin Murali Dharan S/O N Gopal Fitria Binte Asri Tan Suan Lim Paul Zamani Bin Abd Rahman Rohaizat Bin Roslan Gunalan S/O Ramiah Toh Eng Eng Herrizuan Bin Jamain Andy Tan Soon Peng Azlina Binte Abdul Aziz Ho Yuan Hui Chiew Yaw Choy Koh Lee Fang Huang Jiada De Souza Ryan Blake Loh Mei Chin Ismail Sham Bin Ibrahim Khoo Wei Qin Joanne Masjannah Binte Jumadi K V Raj Tevan S/O Vijayatevan Amly Bin Mohammad Ng Gek Tse Rashidah Binte Abdul Razak Kannan S/O Periasamy Amran Bin Osman Kuah Hung Huat Siti Hawa Binte Ahmad Salleh Khairul Anwar Bin Kamaruddin Jimmy Laurance Tan Cheng Yew Anuar Bin Abdullah Mohamad Sidik Bin Mohamad Hasan Siti Suhailah Binte Saini Lee Teck Leng Brandon Ong Guan Hong Lock Hun Yi Chan Qiwen Tan Swee Cheong Ramesh S/O V Packrisamy Lee Ying Yi Mabel Chen Congyi Mohamed Fandi Johan Chua Chin Soon Gan Chun Hwa Rubiana Binte Shamsul Leong Lai Fong Cheng Yeow Tong Quek Yong Qiang Ebi Ang Chiew Har Gobbenath S/O Govindasamy Kou Jun Fa Ronald Lui Chia Chun Chew Siew San Rohaizad Bin Mohamed Athmad Elammaran S/O Marimuthu Noor A’shikin Binte Taib Mohamad Nizam Bin Supri Mohamad Nazib Bin Suki Chong Kwan Thye Seah Liang Cong, Melvin Herman Rashidi Bin Samsuri Zulkefli Bin Hamzah Nur Fazila Binte Ibrahim Mohamed Abdullah Eddy Asmara Bin Rahman Sheila Devi Supramaniam Ismail Bin Ibrahim Adriano Paul Marcelo S/O Pedro Marcelo Samy Nathan S/O Mutaya@Muthaiah Mohamed Firdaus Bin Sahnawi Eng Wee Heng Suman S/O Subramaniam Ismail Bin Taib Muhd Affendy Hidayat Bin Ahmad Pader Goh Chun Kiat Mohamed Razalli Bin Husin Goh Wee Beng Surendran S/O Sundramurthi Jaya Paragas S/O Adaikalasamy Alan Koh Siang Kee Mohammed Moktar Bin Yusoff Goh Wei Jian Tan De Hao, Daniel Kiu Mei Fern Aloysius Ong Leong Hui Siow Meng Hai Mohammad Azha Bin Abdul Hamid Abdul Wahab Jared Lee Xuncheng Tan Soon Sin Joanne Lee Ai Lan Mahyudin Bin Sanusi Sureshkumar S/O K Rajoo Mohammad Darwis Bin Jamalludin June Ngiam Siow Wei Tan Yew Chuan Lim Beng Huat James Mohamed Faizal Bin Abdul Hamid Chai Chee Uei Mohammad Rashid Bin Mohd Jailani Khairul Danial Bin Aziz Yang Zhizhong Lim Chian Hong Wang Kia Meng Chong Sook Fong Mohammad Rezal Rezza Bin Aziz Koh Xueliang Ling Geok Wah Lim Siew Hoon Helen Hairul Nazrin Bin Jamari Mohd Yusof Bin Alias Kok Han Kwang Mohamed Haniba Bin Abd Kadir Mohammad Omar Bin Sarfudin Tan Lee Meng Mohd Zaid Bin Hasn Kwek Nian Xing Mohamed Mubarak Bin Mohamed Yusof Nur Suhaili Bte Hamid Wong Mui Leng Mu Weiqiang Lee Boon Kiat Lawrence Mohammed Aidil Bin Ali Muhammad Ridwan Bin Hussien Mohamed Adhha Bin Jimari Muhamad Gazali Bin Yazid Lee Hai Chuen Muhamad Asfadly Bin Aspar Toh Wen Xuan Muhammad Aidil Bin Mohamed Sharif Lee Xuan Chang Musafir Lara Bin Selamat Choo Geok Lay Muhammad Azahar Bin Abdul Rahman Lee Yong Se Elgar R Tamilchelvan S/O Ramachandran Lim Kai Wei Sim Kim San Teo Wei Qian Paula Viknesswari D/O Nadarajan Promotion to the rank of Assistant Superintendent of Prisons (1) INSPIRE 112 Promotion to the rank of Rehabilitation Officer (2) David John George Han Yao Feng Wilson Hu Jingrui, Lynette Promotion to the rank of Senior Chief Warder 1 Wong Tian Lee Zulkifli Bin Zakaria Promotion to the rank of Chief Warder 2 Promotion to the rank of Chief Warder 1 Abdul Razeez Bin Rasit Muhammad Azri Bin Mohamed Yusof SINGAPORE PRISON Service ANNUAL Report 2013 113 POs PROMOTED (Continued) List of Officers retired from 1 Jan 2013 till 31 Dec 2013 CIVILIAN SENIOR OFFICERS PROMOTED Muhammad Kamil Bin Osman Pitchay Joel Ng Teh Yuan Muhammad Noor Bin Farid Khairil Anuar Bin Jawanun Muhammad Nurfarhan Bin Abdul Ja’affar Lee Teck Long Muhammad Rizal Bin Kedua Ismail Manikandan S/O Muthuraja Muhammad Shalih Bin Mahli Mansur Bin Zainal Muhammad Sufian Bin Mohamed Rafik Mohamed Ros Bin Suman Muhammad Syazwan Bin Hussain Mohammad Hashrin Bin Hassim Muhammad Syukur Bin Zulkepri Mohammad Razi Bin Hussain Muhammad Zaini Bin Ghani Mubarak Bin Mohamed Khalid Muzakir Bin Mohamad Ariff Muhamed Herman Bin Maarof Nor Hafizah Binte Jamal Shariff Muhammad Adib Akmal Bin Mohyah Nor Qaharuddin Iskandar Bin Abdul Latiff Muhammad Adisufri Bin Abdul Rahman Norafiza Binte Mohd Rahim Muhammad Ariffin Bin Abdul Majid Nur Effendy Bin Said Muhammad Azri Bin Ahmad Nur Fazlina Binte Yusri Muhammad Fadhli Bin Sayuti Nur Muhammad Hafiz Bin Bulat Muhammad Faizal Bin Zainal Nur Razadilah Bte Mohamed Abdul Razib Muhammad Fariz Bin Zakaria Ravindran S/O Doraisamy Muhammad Firdaus Bin Abdul Wahab Renganathan Gopalakrishnan Muhammad Khairul Azhar Bin Dahlan Ridwan Bin Rajin Muhammad Noh Bin Noordin Shahid Omar Muhammad Safuan Bin Mohammad Ali Shaikh Fahmy Bin Ahmad Fraij Promotion to the rank of Home Team Specialist 11 Phua Xue Wei RankName Retirement date Poh Xiu Ting CW2 Amnah Binte Aziz 1-Jan-13 See Li Cheng DSP1 Aa’ishah Binti Shaikh Salman 5-Jan-13 Shazryyana Binte Hazlee Sgt Teraweh Abdul Hamid Bin Ahmad 16-Jan-13 Shen Shanshan Christina CW1 Ong Eng Chai 30-Jan-13 Shoba Rajandram Sgt Ismail Bin Esa 9-Feb-13 Arvina D/O Manoo Naraindas Tan Li Hui DSP1 Tan Ah Seh 5-Mar-13 Lim Su Hui, Denise (Lin Shuhui) Tan Tai Hao CW2 Romeinor Bin Sidek 16-Mar-13 Sharifah Nur Binte Syed Aidrus Alhadad Tan Yan Ling Michelle CSO Gr 1 Goh Geok Eng Tan Su Qing, Michelle (Chen Suqing) Tan Yi Ling, Jesslyn SSgt Muthukumari d/o N Vellasamy 6-Apr-13 Tang Bek Wuay RO2 Tan Sin Boo 11-Apr-13 Toh Chun Boon Benjamin SSgt Abd Rahim Ahmad 12-Apr-13 Toh Weisheng Mark Nur Diana Bte Abdullah @ Pavitra Balbahadur 14-Apr-13 V S Suguna Sgt Yong Kaiqi SSgt Mohd Sidek Bin Osman 19-Apr-13 Cpl Kader Bacha Bin Abdul Wahab 24-Apr-13 SSgt Alwi Bin Dollah 25-Apr-13 Sgt Mohamed Barak Bin Hassan Mohd 1-May-13 Supt 1A Chiam Jia Foong 15-May-13 25-May-13 Chaw Jia Hui Promotion to the rank of Home Team Specialist 12 Promotion to the rank of Management Executive 10 Tan Ai Ling Promotion to the rank of Management Executive 11 Norain’ni Binte Abd Aziz Promotion to the rank of Management Support Officer Gr V 1-Apr-13 Ang Seow Ping Chew Jun Hui CW1 Pon Yin Hoong Muhammad Yazid Bin Ismail Farul Mohamed Iqbal Yasmine Cheong Fang Min CSO IV Muthusamy Vasakiiy 8-Jun-13 Sri Idayu Binte Abdul Latip Mushrafiq Bin Mohamad Shah Gan Kian Heng Tony@Narin Gan Yeo Peh Earng Sgt Abdul Samad Bin Haji Abdul Hamid 11-Jun-13 Sri Murni Binte Mohamad Saleh Noor Iman Bin Maideen Lopez Nicole Marina SSgt Mahmood Bin Mohd 13-Jun-13 Sridanti Bte Surya Noor Iman Bin Mohd Harun Muhammad Nur Firdaus Bin Abdul Sgt Sha’adan Bin Saadon 9-Jul-13 Suhaime Bin Mohd Noor Noor Muhammad Razis Bin Hassim Nur Faezah Binte Rosman Mohamed Haniba B Abd Kadir 10-Jul-13 Tan Heng Chye, Marcus Nur Azam Bin Ab Rahman Ravi Natvarlal Patel Promotion to the rank of Management Support Officer Gr VII CW1 Sgt Shafie Bin Hussin Tan Xiu Lin Nur Iskandar Bin Jamal Rena Lee Hwee Mein Tan Yew Khiang Pang Shi Ting Teo Chuan Ann Tang Kai Wen Neil Paramash Naidu S/O R Ramadass Yeo Lou Ling Sharon Teo Keng Hau Qadri Ramadhan Bin Kasmin Teti Juhara Bte Radin Jujin Ridwan Bin Rahamad Vincent Yeap Weng Pheng Rohani Bte Adam Xu Yunrou Syed Jufri Bin Syed Omar Yam Alvin Tan Chin Keong Zulfadli Bin Rosli Thuwaibah Binte Abdul Rahman Chan Keng Sun Viga Bin Mansjur Chin Feng Lin Wong Jin Wayne Daryl Chua Zhiren Zaccheus Lee Kai Sen De Silva Chelsia Don Tonita Promotion to the rank of Operation Support Officer Gr II Zulkifli Bin Zainolabidin Ho Ying Ying Angeline Minachi Kannusamy Promotion to the rank of Sergeant Promotion to the rank of Management Executive 12 Auyang Seh Yew Harry Chew Wei Keong, Andy Julian Addison S/O Anthony Samy Dominic Baskaran Kommathe D/O Rajendran Eelam Marran S/O Kandasamy Rajoo Lim Hui Ying Hafidzah Binte Ithnin Neeti Shiva Iyer Ho Wai Long Sebastian Neo Aik Wee Ray Jafar Bin Mohamed Sinwan Ng Shujun Judy 10-Aug-13 Diana Binte Masraji MSO GRVIA Ng Siew Peng 11-Aug-13 Siti Farhana Binte Rosman SSgt Sipalah Bin Mustari 22-Sep-13 Sgt Koh Kim Seng 2-Oct-13 Sgt Selvaraj s/o Karuppiah 12-Oct-13 CW2 Tan Siew Huat 20-Oct-13 ASP1 Ong Cheng Peng 29-Oct-13 Chan Wai Sun CW1 Oh Suan Gek Teresa 1-Nov-13 Mohd Faizal Bin Mohd Rafi CW1 Hemross s/o Iruthayam 12-Nov-13 Promotion to the rank of Technical Support Officer Gr VII Ning Xiufen, Vanessa Noor Farveen Binte Mohamed Ali Firose INSPIRE 114 SINGAPORE PRISON Service ANNUAL Report 2013 115 DP Award Individual Commendation DP Award Team commendation CW 1 Ravichandran S/O Marimuthu Chew Peng Soon DSP 1 Cheong Koon King CW 1 Lim Chee Beng Muhammad Ridzuan Bin Kamarudin Starhub’s Project Family Time Campaign ASP 2 Cpl ASP 2 Goh Yi Zhang DSP 1 Kalaivanan S/O Visvalingam CW 1 Lim Siew Hoon Helen CW 1 Lee Hui Hoon ASP 2 Neo Ming Feng ASP 2 Harun Bin Sinen DSP 1 Kee Mong Hoe CW 1 Liu Zhiqiang S/Sgt Mohamad Bin Mansor ASP 1 Lim Zhaolun ASP 2 Lim Chwee Howe Vincent DSP 1 Ng Boon Aun CW 1 Mohamed Azam Bin Missuan ASP 2 Steven Lim Chwee Leong RO 2 Praveen S/O Raman Chandrasekaran ASP 2 Lin Shujun DSP 1 Phor Cai Juan Pamela CW 2 Romeinor Bin Sidek ASP 2 Ng Wee Teck DSP 1 Saiful Ali Bin Rizman Ali CW 1 CW 2 Toh Yeow Kok CW 2 Nur Hannah Wang @ Wang Yu Han Debbie ASP 2 Ngo Kau Wee DSP 1 Shahril Bin Abdul Ghani Sgt Marianah Binte Maarip CW 2 Siow Yong Sin ASP 1 Cheng Yeow Tong DSP 1 Soh Hwee Fun Ivy Hamidah Binte Haji CW 1 Zoey Lee Pooi Fun ASP 1 Lee Xuan Chang DSP 1 MX 11 Chua Meng Cheng Matthew ASP 1 Lee Xuncheng MX 11 Tam Yong Wei Alvin ASP 1 DP Award Individual Testimonial MX 11 Wong Li Ling Karen (Huang Liling Karen) RankName MX 12 MX 12 MSO V S/Sgt Selva Seelan S/O Ramalinggam S/Sgt Suhaime Bin Mohd Noor S/Sgt Tan Boon Chuan Colin Mohamed Israq Bin Mohamed Salim S/Sgt Tan Heng Chye, Marcus (Chen Xingcai) CW 1 Mohamed Ridzwan Bin Mohamed Ali S/Sgt Tay Boon Hee S/Sgt Too Lip Sam Soon Tat Fam CW 1 Mohamed Zuandi Bin Mohamed Zubir S/Sgt Tow Chee Choy DSP 1 Teh Hwa Yong Derry CW 1 Murali Dharan S/O N Gopal S/Sgt Wai Fook Choy Loh Mei Jing ASP 2 Chiang Mui Chin CW 1 Poh Seng Tat S/Sgt Wee Kim Chye ASP 1 Nadirah Farhana Binte Suhaimi ASP 2 Choh Poh Tee CW 1 Sow Sek Heng S/Sgt Wendy Wong Mun Choo ASP 1 Tan Chun Wee ASP 2 Koo Qihui CW 1 Tan Siok Wan Lydia S/Sgt Yap Yan Yong Wong Mei Fen Joyce ASP 2 Kwa Beng Hwee CW 1 Thai Chee Yong Ewen Yeo Bo Li Loi Wen Hui Tannie ASP 1 S/Sgt ASP 1 Yeoh Woei Ming ASP 2 Lee Hock Meng CW 1 Toh Eng Eng Sgt Ahmad Saifullah Bin Rusli Yang Jianting Sebastian RO 2 Luo Shuzheng ASP 2 Lim Hong Meng CW 1 Wang Kia Meng Sgt Augustino S/O Chinnapan RO 2 Praveen S/O Raman Chandrasekaran ASP 1 Eng Wee Heng S/Sgt Ang Teng Kee Sgt Azmi Bin Sianee Chen Lifen Joann Kwek Nian Xing S/Sgt Cham Thau Suan Ian Georag S/O Chinnakannu S/Sgt ASP 1 Sgt S/Sgt Cheng Xinyi James S/O Sivagnanam Kwek Boon Siang Lee Boon Kiat Lawrence Sgt HTS 11 ASP 1 Abdul Wahab Bin Hussein Abdullah Lee Xuncheng S/Sgt Cher Yong Heng Mark Sandra MX 10 ASP 1 Sgt ASP 1 Leow Khee Siong Alan S/Sgt Chia Yew Teck Sgt Mohamed Anas Bin Hassan ASP 1 Tan Chun Wee S/Sgt Eswaran S/O P Muthusamy Sgt Mohamed Firdhaus Bin Jamaludin ASP 1 Wong Mei Fen Joyce S/Sgt Goh Ai Hoon Sgt Nora’aini Binte Razak Lim Chee Keat DSP 1 Tan Ah Seh DSP 2 Sim Beng Keat Operation Gryphon DSP 1 Giam Heng Leong Robin SAC Gr 9 Lee Kwai Sem ASP 1 Kwek Nian Xing AC Gr 9 Chiew Hock Meng ASP 1 Lee Yong Se Elgar SUPT 1(A) Chia Jin Ming Benjamin RO 2 Chan Hui Chuen Ruth SUPT 1(A) See Hoe Kiat SCW 1 Ng Choon Boon Gabriel SUPT 1(A) Tan Bin Kiat CW 1 Chang Cher Wei MX 11 Tan Lo Lee SUPT 1 MX 12 Cheong Ling Xin Lee Chee Kwong CW 1 Lam Wing Woh SUPT 1 Tan Yew Teck RO 2 S/Sgt Goh Keng Kiong Sgt Olaganathan CW 2 Muhammad Irsham Bin Samat ASP 2 Chew Peng Soon RO 2 Mustarsyidah Binte Abdul Karim S/Sgt Herrizuan Bin Jamain RO 2 Tan Yew Chuan S/Sgt Irwan Kurniawan Bin Rahmat Sgt Terence Singh S/O J Devinder Singh RO 2 Teng Song Guan S/Sgt Kang Hoon Hwa Sgt Yen Chia Hsien SCW 1 Chan Weng Kay S/Sgt Khairulah Bin Miswan Sgt Cheng Lee Woon Louise Lee Kwang Hui Jeremy (Li Guanghui) Sgt Li Jialing Operation Angry Bird CW 2 Rajendra Kumar S/O Ramasamy ASP 2 Goh Yi Zhang S/Sgt Anas Idham Bin Abdul Rahim ASP 2 Lin Shujun S/Sgt Chang Joo Noi SAC Gr 9 Koh Tong Hai DSP 2 Chan Chon Tze S/Sgt Mohd Zaid Bin Hasn SAC Gr 9 Stanley Tang Soong Jing DSP 2 Kok Weng Chew S/Sgt Nagarajan S/O Rajagopal AC Gr 9 Chiew Hock Meng DSP 2 Lee Kong Wee S/Sgt Nurul Hidayah Binte Jumahat SUPT 1(A) Lam Mong Teng DSP 2 Liew Mye Fong Irene S/Sgt Pichappan Balasubramaniam SUPT 1(A) Ong Aik San DSP 2 Teo Huey Xiang Sgt Alexander S/O Arokiam SUPT 1(A) Rockey Francisco Junior DSP 2 Toh Hong Chuan Sgt Goh Lay See SUPT 1(A) Tan Eng Keong DSP 2 Yim Pui Fun Sgt Yew Eng Hua SUPT 1(A) Wee Lian-Chyuan Wilfred DSP 1 Kee Mong Hoe MSO V Mohamed Iskandar Bin Abdullah SUPT 1 Chan Ching Ching DSP 1 Ng Boon Aun SUPT 1 Hanizamal S/O Mahmood DSP 1 Ng Tiong Choon SUPT 1 Tan Yew Teck CW 2 Lum Kok Choong DSP 2 Chen Meng Choo CW 1 Jasni S/O Abdul Rayman DSP 2 Chua Cheng Wah DSP 2 Goh Song Huat Edwin DSP 2 Koh Kheng Loong Kenneth Cpl Mohamed Faris Bin Osman Exercise Callisto INSPIRE 116 SAC Gr 8 Chin Kim Tham Desmond DSP 2 Lim Tee Hock SUPT 1(A) Tan Bin Kiat DSP 2 Tan Chih Lan Geraldine DSP 2 Goh Wei Lieang Eugene DSP 2 Teo Huey Xiang DSP 1 Ng Boon Aun DSP 2 Teo Khim Hong Mike DSP 1 Tan Gek Eng DSP 2 Yeo Fei Wan Mabel DSP 1 Teh Hwa Yong Derry DSP 2 Yim Pui Fun ASP 2 Amirudin Bin Omar DSP 1 Chan How Lee SCW 1 Leow Hai Kwong SCW 1 R Saga Devan Reddy S/Sgt Sgt Selamat Bin Yunos SCW 1 Zainal Bin Haron S/Sgt Lee Sing Cheong Sgt Shafie Bin Hussin CW 2 Anthony Peter Chia Boon Kong S/Sgt Loo Chee Chuan Sgt Tan Kian Lee CW 2 Anuar Bin Abdullah (De Rozario) S/Sgt Lu Siu Chi Sgt Yusree Bin Mohd Idahar CW 2 Chua Chin Soon S/Sgt Mike Tan Yew Heng Cpl Goh Jun Hong CW 2 Kok Cheun Sing S/Sgt Mohamad Zairin Bin Mohd Zaini Cpl Muhammad Rafiq Bin Yazid CW 2 Lim Chian Hong S/Sgt Mohamed Akil Bin Mohamed Noor Cpl Mohamed Faris Bin Osman S/Sgt Mohamed Azmie Bin Salleh Cpl Muhammad Hazali Bin Hamid S/Sgt Mohammad Rashid Bin Mohd Jailani MX 10 Abdul Wahab Bin Hussein Abdullah S/Sgt Mohd Rozman Bin Masuni MX 12 Cheong Ling Xin S/Sgt Mu Weiqiang Muhammad Azahar Bin Abdul Rahman Nasrulhadi Bin Rahmat CW 2 Musafir Lara Bin Selamat CW 2 Rosalie Chai CW 2 Sim Kim San CW 2 Thean Nyoon Kong CW 2 Toh Yeow Kok CW 1 Abdul Rahim Bin Abdul Rahman CW 1 Fardin Bin Samian S/Sgt CW 1 Goh Chun Kiat S/Sgt CW 1 Gunaseelan S/O Churian CW 1 Ho Siew Thong S/Sgt Noor Iskandar Bin Johari Manta CW 1 Jasni S/O Abdul Rayman CW 1 Koh Chai Hock CW 1 Koh Pon Young CW 1 Lee Mei Yin Eileen MSO IV Chan Yin Ling Electronic Medical Record (EMR) DSP 1 Tan Gek Eng ASP 2 Tang Chee Wah Viknesswari D/O Nadarajan Lee Xuan Chang S/Sgt Nur Effendy Bin Said ASP 2 S/Sgt Reminor Bin Salimin ASP 1 S/Sgt Ronald Avery SINGAPORE PRISON Service ANNUAL Report 2013 117 DP Award Team commendation (Continued) Med Svc Offr Gr 10 Teo Seng Minh Colin MSO Gr I Chua Sock Kiang MSO Gr III Cheok Ah Hua Veronica MSO Gr III Lam Cheng Leng MSO Gr IV Noryha Bte Ibrahim MSO Gr IV Sumita Binte Hisham Review of Medical Contract & Transition of Medical Service Provider Information Security Management System (ISMS) Certification for the Provision of Cluster B Data Centre Infrastructure Services Successful Prevention of Attempted Inmate Suicide at A2 PHU DSP 1 Gerard Edwin Gibson RO 2 (P) Leow Kok Leong ASP 1 Ong Boon Hwee SCW 1 Abdullah Bin Eskak RO 1 Koh Shing Hui, Amy SCW 1 Wong Kong Sang Kevin DSP 2 Ang Kien Tiong SCW 1 Sor Tiong Lin Ou Kaiming DSP 2 Chin Soon Theen Cpl S Janiki Dhoraikannu SCW 1 Loh Kong Yew DSP 1 Ng Keng Kun MX 12 Ho Ying Ying Angeline CW 2 Elammaran S/O Marimuthu SCW 1 Nasir Bin Mohamed Yusoff CW 2 Jacob Raja S/O Rajamani CW 2 Siow Kent Fung Management of Oven Explosion in A3 Bakery CW 1 Ho Siew Thong DSP 1 Osman Bin Aspari RO 2 Chan Zhiwei CW 2 Manogararajan S/O Nadarajan S/Sgt Khairul Anwar Bin Kamaruddin S/Sgt Syed Mohamed Bin Syed Ismail Alhinduan Sgt Saharudeen Bin Sawad Cpl Sathyaseelan A/L Chelliah ASP 1 Eddy Asmara Bin Rahman ASP 1 Lim Wei Jiat ASP 1 Lim Zhaolun ASP 1 Sabrina Binte Rosman ASP 1 Sean Ang Wee Chong ASP 1 Sim Siu Shih Tessa Mae ASP 1 Tan Eng Cheay RO 2 SUPT 1(A) Kevin Hoon Kay Ming CW 2 Nur Hannah Wang @ Wang Yu Han Debbie DSP 2 Tong Ping Kum CW 1 Chua Chee Horng DSP 1 Tan Gek Eng CW 1 Kang Hock Seng ASP 2 Lim Tse Nan ASP 2 Tang Chee Wah ASP 2 Viknesswari D/O Nadarajan ASP 1 Lee Xuan Chang Med Svc Offr Gr 10 Teo Seng Minh Colin MSO Gr I MSO Gr III CW 1 Ponnarasi D/O Gopal Chandra S/Sgt Chang Peck Keang Prison Case Management System (PCMS) S/Sgt Muhammad Farhan Bin Murat DSP 1 Haryana Bte Mohammed S/Sgt Nur Fazillah Binte Mohd Kamil DSP 1 Yuen Mann Shy Diana S/Sgt Rahmat Nizam Bin Samat ASP 2 Kwa Hock Beng Chua Sock Kiang Sgt Lee Fangwei Jonathan CW 1 Lee Li-Tsung Cheok Ah Hua Veronica HTS 10 Melvinder Singh S/Sgt Mohammad Zailan Bin Ismail He Shuhui Cheryl MSO Gr III Lam Cheng Leng MX 10 Troy Jack Thevathasan MX 11 MSO Gr IV Noryha Bte Ibrahim MX 10 Wong Hui Hannah MX 12 Sivanesan Sylvia MSO Gr IV Sumita Binte Hisham MX 11 Farul Mohamed Iqbal MX 12 Tan Yi Ling, Jesslyn MX 11 Haslindah Binte Shonib MX 11 He Shuhui Cheryl Review of SPS Vision MX 11 Soh Tee Peng William Enhanced Supervision for LT Offenders Mosquito Free Environment in Cluster A S/Sgt Sree Kanapathy S/O Krishnan Vincent Yeap Weng Pheng DSP 2 Ronald Pang In Tai S/Sgt ASP 2 Zainal Bin Asmore Sgt Mohammad Robany Bin Sawal Sgt Muhammad Fadhli Bin Sayuti Sgt Nur Iskandar Bin Jamal Sgt Ramlan Bin Kamim Sgt Tan Kek Seng CW 1 Adriano Paul Marcelo S/O Pedro Marcelo CW 1 Arasu S/O Velmurugan Sgt Zakaria Bin Rahim CW 1 Lim Beng Lee Cpl Kamarul Arifin Bin Sulong CW 1 Lim Tin Chuan Cpl Mohammad Khairul Bin Katmadi S/Sgt Amir Hamzah Bin Abdul Razak Cpl Muhammad Hanieff Bin Juma’at S/Sgt Gerard Martin S/O Lourdes Nathan Cpl Muhammad Hazwan Bin Noordin Cpl Shameer Ahmad Bin Mohamed Yusope Cpl Sulaiman Bin Sahmabi S/Sgt Jambaukeswara Suresh Sarma S/Sgt Mohamad Haled Bin Harip S/Sgt Muhamad Gazali Bin Yazid S/Sgt Muhamad Nor Hasmi Bin Abu Bakar S/Sgt Mustafa Kamal Bin Fasalul Rahman S/Sgt Shahiran Bin Abdul Rahman S/Sgt Tam Kok Hin Providing Intelligence to CNB for Crack-down of Trafficking Activities ASP 2 Tseng Chay Heng CW 2 Tan Yu Hong Adrian CW 1 Mohammad Faizan Bin Kairoman S/Sgt Tok Ban Hui ASP 2 Lim Kim Hin Michael Sgt Kelana Bin Ali CW 2 Lew Chee Weng SUPT 1(A)Chia Jin Ming Benjamin CW 1 Adriano Paul Marcelo S/O Pedro Marcelo Sgt Mohammad Shahrizal Bin Jumat Sgt Arivananthan S/O Retnam Timely Intervention to Inmate’s Violent Act Towards the Superintendent CW 1 Gobbenath s/o Govindasamy Sgt Chin Keng Chwee SCW 1 Sor Tiong Lin Mohamad Nor Rohdiansteien Bin Abdul Manan CW 2 Mohamad Ismail Bin Abdul Moien SUPT 1(A) Lam Mong Teng MX 11 Tan Mei Li Bridget SUPT 1(A)Chow Chee Kin SUPT 1(A) Tan Yeow Chong Simon MX 11 Tan Pei Sze Gracie SUPT 1(A)Foo Ee Lin CW 1 Hoo Sooi Fook Tan Chun-Yuan Avryl CW 1 Lutfi Bin Mohamed Ali Sgt SUPT 1 Hoo Poh San Kelvin MX 11 Teo Chuan Ann SUPT 1 SUPT 1 Karen Lee Tze Sein MX 11 Wong Meng Kok Jason SUPT 1 Tung Kai Lee Patricia CW 1 Nur Suhaili Bte Hamid Sgt Muhamad Fazli Bin Razali S/Sgt Muhammad Sufian Bin Mohamed Rafik SUPT 1 Lee Chee Kwong MX 12 Loh Pui Fong DSP 1 Chew Shi Jie Martin S/Sgt Anuar Bin Ali Sgt Wong Jin Wayne Daryl Sgt Lin Minghong Muzafar Muneer Bin Mustafa DSP 1 Mohamed Nizaar Bin Md Ibrahim S/Sgt Lee Teck Leng ASP 2 Han Fu Yuan S/Sgt Lui Chia Chun ASP 2 Lin Junhui Clifford S/Sgt Mohamed Rizal Bin Jaffar Muhammad Rizal Bin Kedua Ismail SUPT 1 Lim Siew Lin Doris MX 12 Review of SCORE Laundry Operation Hours Management of Water Pipe Burst ASP 2 Hing Chiow Hock Vincent DSP 1 Low Sok Funn June Awtar Singh Brar S/O Amrik Singh ASP 2 Lim Wei Kiat Tan Siew Chin CW 1 RO 1 Chu Ser How S/Sgt Yeo Teck Chye CW 1 Chan Yock Wah CW 1 Lee Yuen Nam Sgt Lin Minghong CW 1 Khairul Bin Sanif CW 1 Mohd Sam Bin Abdullah Sgt Muhammad Khaifiroz Bin Rozlan CW 1 Kuah Hung Huat CW 1 Tan Choon Cheng CW 1 Ravichandran S/O Marimuthu Sgt Sundraganesh S/O Sitharam CW 2 Abdul Rashid Bin Abu Bakar S/Sgt Chua Jun Hui Richard S/Sgt Lim Ban Wah S/Sgt Loqman Hakeem Bin Mohamad Padik SUPT 1 Ng Bee Goh Doris MX 12 Ng Shujun Judy SUPT 1 Teh Phuay Hian Cammy MX 12 Noor Farveen Binte Mohamed Ali Firose Nur Asyikin Binte Hamzah ASP 1 Lee Xuan Chang S/Sgt ASP 1 Mohamed Fahmy Bin Mohamed Hanifah S/Sgt MX 10 Wong Hui Hannah SCW 1 Wong Tian Lee DSP 2 Loganathan S/O Vadiveloo DSP 2 Ng Tanny MX 12 DSP 2 Shepherdson Olivia Genevieve MX 12 Sivanesan Sylvia MX 12 Tan Yi Ling, Jesslyn DSP 2 Sho Fee Leng MX 12 DSP2 Lim Bee Peng MSO VI Muhammad Firdaus Bin Daluwa DSP 1 Chew Shi Jie Martin DSP 1 Haryana Bte Mohammed ASP 2 Khoo Chok Ming Jeremy ASP 2 Kwa Hock Beng ASP 2 Lin Ren’en Jonathan ASP 2 Muhammad Faizal Zakariah ASP 2 Siah Kheng Guan ASP 2 Sim Jing Xin Cem INSPIRE 118 Mgmt Gr 4 Wong May Ying Ker Yin Horng Inmate Self-learning & Evaluation System ASP2 Ng Aik Boon Jeremy ASP1 Koh Xueliang S/Sgt Eo Hwee Mui Mental Resilience Unit HTS 11 Kwek Boon Siang Cpl Ismail Bin Ab Samad HTS 12 Lin Liangyu S/Sgt Isninshah Bin Mohamed Ismail HTS 12 Rashida Binte Mohamed Zain Cpl Shameer Ahmad Bin Mohamed Yusope S/Sgt Juizhar Bin Mohamed Aziz Cpl Viga Bin Mansjur S/Sgt Mohamad Nur Adzhar Bin Mohamad Sani S/Sgt P Ramesh Menon Sgt Abdul Hallim Bin Adam S/Sgt Mohammad Rezal Rezza Bin Aziz Sgt Ganesan S/O Bala Subramaniam S/Sgt Ong Cheow Choy Sgt Jamil Bin Abdullah S/Sgt Sipalah Bin Mustari SINGAPORE PRISON Service ANNUAL Report 2013 119 DP Award Team Testimonial DP Award Team commendation (Continued) Digitial Story Telling (DST) Project Sgt Mohd Reezal Bin Bidin Sgt Ridwan Bin Rahamad Sgt Santosh Prakash Singh ASP 2 Darryl Ong Wei’en Cpl Ayshwini D/O Jareen Anbu ASP 1 Lee Boon Kiat Cpl Eddie Zulkarnain Remie Iskander Bin Mohd Sahari ASP 1 Muhammad Hafidz Bin Johari Cpl Khairul Iskandar Bin Samat Cpl Muhammad Ridhwan Bin Akhir Jaafar Cpl Yurenoe Bin Jalil Identification of Police Suspect CW 2 Abdul Rashid Bin Abu Bakar CW 1 Kuah Hung Huat CW 1 Lim Boon Hwee S/Sgt Muhammad Syukur Bin Zulkepri Sgt Mohamad Salimi Bin Jamaluddin Sgt Pang Shi Ting PLCC Collaboration with LTA SCW 2 Loh Kee Wei SUPT 1 Zai Siew Leong Thomas SCW 1 Charlvi Tan Hoon Hui ASP 2 Tham Ai Jie SCW 1 Nasir Bin Mohamed Yusoff ASP 1 Chew Siew San CW 1 Shahril Bin Mahnoh CW 2 Tan Ting Kang S/Sgt Tan Kim Tjin CW 1 Phung Yin Lei ASP 2 Darryl Ong Wei’en ASP 1 Chong Kwan Thye CW 2 Giam Mee Mee Outstanding Work by Intel Officers in the Community Home Team Festival 2013 (Exhibition Sub-Committee) SUPT 1(A) Loh Teck En SUPT 1(A) Soh Beng Koon DSP2 Kok Weng Chew DSP2 Mak Mun Fai Elmer Thomas DSP1 Yeo Sung Kai Stanley ASP 2 Chan Wei Li Debra Anne ASP 2 Chew Peng Soon ASP 2 Kannaki Srinivasagan ASP 2 Neo Ming Feng Management of Situation Due to Electrical Short Circuit ASP 1 Chew Siew San ASP 1 Chng Kuok Leong ASP 1 Chong Li Ling CW 2 Herjinder Kaur D/O Kaka Singh ASP 1 Eng Wee Heng SCW 1 Nasir Bin Mohamed Yusoff Koh Lee Fang Lee Xuan Chang SCW 1 Ng Poh Heng CW 1 ASP 1 Low Chee Siong Mohamed Reza Bin Mohamed Ong Boon Hwee S/Sgt S/Sgt ASP 1 ASP 1 Tan Xing Wei Leon Salehudin Bin Abu S/Sgt Monaliza Binte Mohamad RO 1 Lai Liling, Cheryl S/Sgt Nur Diana Binte Kasmani RO 1 Rajashekar Karnagaran S/Sgt Roslina Binte Abdul Rahim RO 1 Tan Yu Fang Sherry Sgt Shabana Begum Binte Mohammad Hanif RO 1 You Chenguang Sgt Yeo Kok Beng DSP 1 Shahril Bin Abdul Ghani ASP 1 Muhammad Alphian Bin Hashim CW 2 Chua Chiew Lian Ang Kien Tiong CW 1 Lim Boon Hwee DSP 2 Cheam Tiong Pheng S/Sgt Mohamed Ashar Bin Mydin DSP 2 Goh Wei Lieang Eugene DSP 1 Guoh Tjin Soon DSP 1 Ng Keng Kun ASP 2 Tang Chee Wah Enhancement of Cluster B SCO DSP 2 Sgt Exercise Callisto (Cluster B) SUPT 1(A) Chia Jin Ming Benjamin SUPT 1(A) Kan Hsueh Yee Carolyn SUPT 1(A) Loh Teck En SUPT 1 Chan Ching Ching SUPT 1 Lim Lam Seng SUPT 1 Lim Siew Lin Doris SUPT 1 Soh Yen Li DSP 2 Ang Kien Tiong DSP 2 Cheam Tiong Pheng DSP 2 Mohamed Rusdi Bin Mohamed Esa DSP 1 Christina Tay Bee Lan DSP 1 Guoh Tjin Soon DSP 1 Mohammad Fadly Bin Safie DSP 1 Ng Keng Kun DSP 1 Tong Teck Hong INSPIRE 120 Implementation of Major Investigation Team Lee Xuan Chang ASP 1 Yeoh Woei Ming Abdul Halim Bin Zainol RO 2 Chan Hui Chuen Ruth ASP 2 Raemi Bin Arifin RO 2 Mustarsyidah Abdul Karim ASP 1 Sun Kok Chin Aaron ASP 1 Theepan Prakash S/O Ravintheran RO 2 Praveen S/O Raman Chandrasekan SCW 1 Nasir Bin Mohamed Yusoff SCW 1 Sushminder Singh S/O Endar Singh CW 1 Rozairudin Bin Zaini CW 1 Andy Tan Soon Peng CW 2 Azni Bin Abbas S/Sgt Chee Wang Yong Winston CW 1 Affandi Bin Sumry S/Sgt Mohamed Faizal Bin Abdul Hathi CW 1 Chong Kok Chee Sgt Joel Ng Teh Yuan CW 1 Johari Bin Selamat Sgt Rajandran S/O Asokkumaran S/Sgt Palani S/O Amudalingam MX 12 Loi Wen Hui Tannie S/Sgt Shaik Hafeez Bin Shaik Abdul Rahman MX 12 Yang Jianting Sebastian SUPT 1 Formulation of Specific Guidelines for Offences Stipulated in Prisons Act SUPT 1 Lim Lam Seng ASP 2 Kerk Kim Syn ASP 1 Mohamed Fahmy Bin Mohamed Hanifah SCW 1 Ng Choon Boon Gabriel CW 2 Chan Qiwen CW 2 Ismail Bin Taib CW 1 Kannan s/o Kunasaykaran CW 1 Muhammad Ridwan Bin Hussien CW 1 Tan Meng Kiat Kevin S/Sgt Firdaus Bin Sumarti S/Sgt Mohammad Iskandar Bin Sahat Operation Haze CW 1 Aw Yong Kim CW 1 Liu Zhiqiang CW 1 Siti Hawa Binte Ahmad Salleh Supt 1(A) Tan Eng Keong CW 1 Wong Mui Leng DSP 2 Ang Kien Tiong CW 2 Goh Wei Xiang DSP 2 Cheong Wee Ling SCW 2 Azman Bin Tahar S/Sgt Jojoe Lee Lea San DSP 2 Kalaivanan S/O Visvalingam CW 1 Lim Chee Beng S/Sgt Konzan Bin Rosdi DSP 2 Lee Beng Hwee Irene CW 1 Safari Bin Buang S/Sgt Lim Ban Wah DSP 2 Tan Ching Mei Lena Sgt Zafi Alihussen Dohadwala Management of Traffic outside SPCSC Timely Intervention of Inmate Who Attempted Suicide Supt 1(A) Tan Bin Kiat S/Sgt Ng Riying DSP 2 Teo Huey Xiang S/Sgt Syahina Bte Habib Elahi DSP 2 Teo Khim Hong Mike S/Sgt Varadarajan S/O Annamalai DSP 2 Yee Kin Hoong Kenny Sgt Lee Fangwei Jonathan DSP 1 Tan Gek Eng Sgt Mohamed Khairi Bin Zainal DSP 1 Ten Eng Meng Ramesh S/O Palaniandy ASP 2 Goh Yi Zhang ASP 2 Lim Cher Hiang Sgt CW 1 Kirpal Singh Cpl Azman Bin Ahmad S/Sgt Abdul Wahid Bin Omar MX 11 Lee Choon Kiat S/Sgt Imran Bin Mohd Arsek MX 12 Chen Huiwen Adeline S/Sgt Mohamed Abdullah MX 12 Mathan S/O Gunasekaran S/Sgt Muhammad Imran Bin Kasmani Statistic On LT Regime and its Impact ASP 1 ASP 2 Tang Chee Wah ASP2 Chew Peng Soon John MX 11 Liaw Sze Wai MX 12 Pang Hong Xiang Intervention on High Risk LT inmates MSO GR I Chua Sock Kiang CSO Gr I Goh Geok Eng ASP 2 Kwa Hock Beng S/Sgt Tier Gee Bing MX 11 Ong Chee Khoon MX 11 Soh Tee Peng William MX 12 Leem Seng Wee MX 12 Muzafar Muneer Bin Mustafa MX 12 Rafiza Binte Naser MX 12 Sedrlyn Yap MX 12 Tan Yi Ling, Jesslyn Best IIT 2012 – B4 Intelligence Team Implementation of Structured Decision Making Tool SUPT 1(A) Foo Ee Lin SUPT 1(A) Ng Chun Chow Patrick SUPT 1(A) Ong Pee Eng DSP 1 Ayub Bin Mohamed CW 2 Andi Iswandi Bin Johari CW 1 Lee Choon Hong Discovery of Critical Contraband in A5 SUPT 1(A) Tan Yeow Chong Simon SUPT 1 Justin Paul Vikneswaran SUPT 1 Karen Lee Tze Sein SUPT 1 Ricky Eu Kok Keong SUPT 1 Soh Ming Koon SUPT 1 Sze Chuck Huang DSP 2 Toh Hong Chuan DSP 1 Phor Cai Juan Pamela ASP 2 Chong Chun Yong ASP 2 Sim Jing Xin Cem ASP 1 Sean Ang Wee Chong RO 2 Ong Soo Wee RO 2 Seri Zawani Binte Mohamed Zakariah CW 1 Kong Mei Chee CW 1 Siti Khadijah Binte Rowtin CW 1 Tan Siok Wan Lydia HTS 12 Lin Xiangbin MX 12 Chen Huiwen, Adeline MX 12 Ng Shujun Judy MX 12 Tan Su Qing, Michelle S/Sgt Fauziah Binte Ismail ASP 2 Abdul Halim Bin Abdul Mu`min ASP 2 Hing Chiow Hock Vincent CW 2 Noor Azlan Bin Ja’afar CW 2 Rafiee Bin Sairi CW 1 Awtar Singh Brar S/O Amrik Singh CW 1 Chan Yock Wah CW 1 Kuah Hung Huat CW 1 Lim Siew Hoon Helen CW 1 Ravichandran S/O Marimuthu CW 1 Tan Lee Meng CW 1 Wong Tam Moy S/Sgt Mohamad Nur Adzhar Bin Mohamad Sani S/Sgt Chua Jun Hui Richard S/Sgt Isninshah Bin Mohamed Ismail S/Sgt Mohammed Noh Bin Omar S/Sgt Tay Boon Hee S/Sgt Yeo Teck Chye Sgt Mohammad Hashrin Bin Hassim Sgt Mohammad Robany Bin Sawal Sgt Nur Iskandar Bin Jamal Sgt Pathmanathan s/o G Kualasagram SINGAPORE PRISON Service ANNUAL Report 2013 121 DP Award Team Testimonial (Continued) Cpl Azhar Bin Jabbar CW 1 Wong Tam Moy S/Sgt Palani s/o Amudalingam Cpl Ismail Bin Ab Samad S/Sgt Isninshah Bin Mohamed Ismail S/Sgt Parameswaran S/O Veeriah Cpl Muhammad Hanieff Bin Juma’at S/Sgt Lee Teck Leng S/Sgt Saharudin Bin Abu Cpl Muhammad Hilmi Bin Mohd Yazid S/Sgt Ng Cheng Koon Darren S/Sgt Shahrul Bin Abdul Razak Cpl Muhammad Shaheed Bin Zulkifli S/Sgt Yugeshwran s/o Maniam Cpl Zainul Arrifin Bin Nordin Sgt Masturah Binte Masmin S/Sgt Shaik Hafeez Bin Shaik Abdul Rahman Sgt Mohammad Hashrin Bin Hassim S/Sgt Toh Ching Raing Sgt Muhammad Fadhli Bin Sayuti S/Sgt Yugeshwran S/O Maniam Sgt Muhammad Syarifuddin Bin Mohamed Sgt Helmi Bin Othman Sgt Muhamad Fazli Bin Razali Cpl Ho Shi Fui Sgt Nidzamuddin Bin Noh Cpl Ismail Bin Ab Samad Sgt Sundraganesh S/O Sitharam Cpl Ivan Rahadi Bin Nasrul Cpl Jamaludin Bin Ahmad Cpl Muhammad Hafez Bin Abdul Latip Cpl Muhammad Sallehin Bin Abdul Rakim Cpl Vijay s/o Jayaram Implementation of Cross Checking System for Corrective Trainees and Preventive Detainees (CTPDs) ASP 1 Lim Kai Wei S/Sgt Suhaila Binte Mohamed Andy Management of Gang Fight at A2 ASP 2 Phua Swee Huat ASP 2 Tseng Chay Heng ASP 1 Ee Sin Khe ASP 1 Theepan Prakash S/O Ravintheran ASP 1 Zamani Bin Abd Rahman SCW 1 Sor Tiong Lin CW 2 Azni Bin Abbas CW 2 Dahlan Bin Zainel CW 1 Gobbenath s/o Govindasamy CW 1 Johari Bin Selamat CW 1 Noor A’shikin Binte Taib DSP 2 Gerard Edwin Gibson DSP 2 Zainal Abidin Bin Riduwan DSP 1 Enhanced Centralised Tactical Training ASP 1 Goh Wei Jian SCW 2 Abu Bakar Bin Mohamad Noor SCW 1 Ng Mong Huat Michael CW 2 Mahenthran S/O Rajanthiram CW 2 Mohamad Ismail Bin Abdul Moien CW 2 Mohamed Ifanos Daulai Bin Arsat CW 2 Yeo Chin Boon CW 2 Zainudin Bin Ismail Chew Kia Liang Adam CW 1 Adriano Paul Marcelo S/O Pedro Marcelo S/Sgt Mohamad Nazib Bin Suki CW 1 Asri Bin Noordin S/Sgt Palani S/O Amudalingam CW 1 Johari Bin Selamat S/Sgt Shaik Hafeez Bin Shaik Abdul Rahman CW 1 Khairul Bin Sanif Sgt Muhammad Gaddafi Bin Badaruddin CW 1 Lim Tin Chuan CW 1 Mahyudin Bin Sanusi Cpl Muhammad Ridzuan Bin Kamarudin CW 1 Noor A’shikin Binte Taib CW 1 Ravichandran S/O Marimuthu Relocation of Selected RT to A5 DSP 1 Neo Aik Wee ASP 1 Vijay Kumar S/O Chint Ram Sharma ASP 1 Satinah Binti Hamid RO 1 Lee Jun Cheng, Melvin CW 2 Mohamad Ismail Bin Abdul Moien CW 2 Mohammed Aidil Bin Ali CW 1 Awtar Singh Brar S/O Amrik Singh CW 1 Mohammad Omar Bin Sarfudin INSPIRE 122 CW 1 Sharin Bin Abdul Rahman CW 1 Wira Bin Said S/Sgt Ravinran S/O Vasu S/Sgt Irwan Bin Kamarudin S/Sgt Krishna Morthi s/o Muthusamy S/Sgt Mohamed Raffi Bin Ariffin S/Sgt Mohamed Razalli Bin Husin S/Sgt Mohd Othman Bin Aman S/Sgt Mohd Zaid Bin Hasn S/Sgt Muhamad Gazali Bin Yazid S/Sgt Muhamad Nor Hasmi Bin Abu Bakar Review of Cluster A Scenario Based Training and Crisis Support Training ASP 1 Goh Wei Jian SCW 2 Abu Bakar Bin Mohamad Noor SCW 1 Ng Mong Huat Michael CW 2 Mahenthran S/O Rajanthiram CW 2 Mohamad Ismail Bin Abdul Moien CW 2 Mohamed Ifanos Daulai Bin Arsat CW 2 Yeo Chin Boon CW 2 Zainudin Bin Ismail CW 1 Asri Bin Noordin CW 1 Lim Tin Chuan CW 1 Mahyudin Bin Sanusi CW 1 Sharin Bin Abdul Rahman S/Sgt Mohamed Razalli Bin Husin S/Sgt Muhamad Gazali Bin Yazid S/Sgt Ravinran S/O Vasu S/Sgt Yugeshwran S/O Maniam Sgt Helmi Bin Othman Implementation of Workshop Management Training Programme Zero-Tolerance-Project (ZTP) Upstream Project Cluster B Registry (Reception Team) CW 1 Sow Sek Heng DSP 1 Koo Boon Wah Transfer of Short Sentenced Inmates to AWP (Cluster C Team) CW 1 Tan Aik Tong ASP 2 Ang Keng Eng DSP 2 Lim Tee Hock ASP 2 Mohammed Taufik Bin Munawar DSP 1 Kalaivanan S/O Visvalingam ASP 1 Ng Kian Chye ASP 2 Chiang Mui Chin B2 Medical Ward CW 2 Mohamad Isa Bin Ithnin ASP 1 Tan Kah Chyoon ASP 2 Lee Hock Meng CW 1 Koh Choon San RO 2 Hetty Muliaty Binte Essni ASP 1 Kwek Nian Xing CW 1 Syed Malakus Salleh Bin Syed Hussin RO 2 Ngo Chi Leong ASP 1 Leow Khee Siong Alan S/Sgt Lai Fook Loy CW 2 Lim Choon Leong CW 2 Lum Kok Choong Sgt Ravechandran S/O Suppiah Seenevasan CW 2 Muhamad Asfadly Bin Aspar CW 2 Musafir Lara Bin Selamat Sgt Supiahat Bin Salam CW 1 Lim Bee Hong CW 2 Sim Kim San Cpl Samsudin Bin Zainal CW 1 Ng Liqing CW 2 Thean Nyoon Kong CW 1 Siti Masitah Binte Abdullah CW 1 Abdul Rahim Bin Abdul Rahman CW 1 Yak En Siong CW 1 Jasni s/o Abdul Rayman CW 1 Zulkarnaen Bin Abdullah CW 1 Ng Bee Peng S/Sgt Lim Boon Kean S/Sgt Koh Hui Ting S/Sgt Ling Hwee Ping S/Sgt Mohamad Sahar Bin Omar S/Sgt Mohammad Rashid Bin Mohd Jailani S/Sgt Mohamed Abdullah S/Sgt Mohd Rozman Bin Masuni S/Sgt Mohd Aidil Fadhly Bin Abdul Ghani S/Sgt Wendy Wong Mun Choo S/Sgt Muhammad Imran Bin Kasmani S/Sgt Zulfadli Bin Rosli S/Sgt Muhammad Nazmi Bin Aziz Sgt Nora’aini Binte Razak S/Sgt Noordimas Bin Yunos Sgt Olaganathan S/Sgt Roslayli Bte Embi Sgt Sakina Bte Monawar Hussin S/Sgt Sri Idayu Binte Abdul Latip Sgt Selamat Bin Yunos S/Sgt Suresh S/O Narayanasamy Sgt Yen Chia Hsien S/Sgt Teo Keng Hau Cpl Devanandam S/O Doraisamy S/Sgt Teo Mei Chin S/Sgt Tiang Boon Heng Daniel Sgt Go Chee Wee Sgt Manikandan S/O Muthuraja Sgt Palani S/O Thangaveloo Sgt Ramesh S/O Palaniandy Transfer of Short Sentenced Inmates to AWP (Cluster B Team) DSP 1 Tong Teck Hong ASP 2 Ang Keng Eng ASP 2 Chong Chun Yong ASP 2 Mak Wai Keong ASP 2 Mohammed Taufik Bin Munawar ASP 2 Sim Jing Xin Cem ASP 1 Lim Zhaolun ASP 1 Tan Kah Chyoon RO 2 Hetty Muliaty Binte Essni RO 2 Ong Soo Wee CW 2 Siow Yong Sin CW 2 Tay Liong Heng CW 1 Chai Kuo Fatt CW 1 Choo Geok Lay CW 1 Mohamed Ridzuan Bin Mohamed Sani CW 1 Tan Siok Wan Lydia CW 1 Vijaya D/O R P Kalimuthu CW 1 Yak En Siong DSP 1 Lim Hung Khian Nelson S/Sgt Fauziah Binte Ismail DSP 1 Ranjit Singh S/O Surat Singh S/Sgt Kwok Khee Seng SCW 1 Ng Mong Huat Michael S/Sgt Mohamad Sahar Bin Omar CW1 De Souza Ryan Blake S/Sgt Teo Keng Hau S/Sgt Tan Norman S/Sgt Xu Yunrou Sgt Ramesh S/O Palaniandy Prevention of Fight in A4 DSP 2 Lim Beng Beng ASP 2 Tseng Chay Heng CW 2 Tan Yu Hong Adrian CW 1 Mohammad Faizan Bin Kairoman Sgt Viga Bin Mansjur MAS Cabin DSP 1 Abdul Manan bin Hassan DSP 1 Yuen Mann Shy Diana ASP 2 Vinod Jenardhanan SCW 1 Loh Kong Yew SCW 1 Tan Cheng Siang CW 1 Koh Chai Hock CW 1 Lim Hwee Tien MX 11 Ong Chee Khoon MX 12 Chan Keng Sun Contraband Found by RRO CW 2 Musafir Lara Bin Selamat CW 1 Abdul Rahim Bin Abdul Rahman Sgt Yen Chia Hsien Implemention of STARR SUPT 1(A) Tan Eng Keong SUPT 1 Tung Kai Lee Patricia DSP 2 Sho Fee Leng DSP 2 Vimala D/O Maruthaiya ASP 2 Loon Peng Seng ASP 1 Ang Wai How Jim ASP 1 Moganapriya D/O Sandiramogan RO 2 Keonz Quek Yong Qiang S/Sgt Al-Hannan B Mohamad S/Sgt Nur Sulaiman Bin Adnan HTS 12 Khairiyah Bte Kassim MX 11 Soon Yuet Chuen Elaine SINGAPORE PRISON Service ANNUAL Report 2013 123 DP Award Team Testimonial (Continued) Minister for Home Affairs Award for Operational Excellence Review and Implementation of Telephone System The Efficiency Medal SCW 2 Azman Bin Tahar S/Sgt Sgt Norafiza Binte Mohd Rahim Mahendra S/O Morghan International Mock Prison Riot S/Sgt Irwan Kurniawan Bin Rahmat S/Sgt Mu Weiqiang S/Sgt Muhammad Azahar Bin Abdul Rahman S/Sgt Quek Pao Leon S/Sgt Tow Chee Choy S/Sgt Wai Fook Choy ASP 2 Kiu Cher Han SCW 2 Mahendran S/O R Marimuthu CW 2 Ng Peng Wai CW 1 Junainah Binte Mohamed CW 1 Ng Phei Ling Best Unit Award Admiralty West Prison National Day Awards The Public Administration Medal (Silver) SAC Gr 9 Stanley Tang Soong Jing The Public Administration Medal (Bronze) Kalip Bin Taleb Lee Sing Cheong SCW 1 Chan Weng Kay S/Sgt S/Sgt Chay Yuen Cheong Raymond S/Sgt Nahur Mydin Bin Mastam S/Sgt Endon Binte Mohamed Noor S/Sgt Noridah Bte Abu Bakar S/Sgt Eswaran S/O P Muthusamy S/Sgt P Ramesh Menon S/Sgt Kang Hoon Hwa S/Sgt Ravindran S/O Doraisamy S/Sgt Nagarajan s/o Rajagopal S/Sgt Yusoff Bin Hassan S/Sgt Sanmugam S/O Balakrishnan S/Sgt Zainal Bin Yahya S/Sgt Shanmuganathan S/O Rengasamy SCW 2 Wong Ying Kit SCW 1 Chan Weng Kay MSO Gr VI A Hamidah Binte Mentol SCW 1 Kwa Sin Wee MSO Gr VI A Rabiya Binte Mohamed Sharif SCW 1 Tan Chye Thiam Sgt Arivananthan S/O Retnam Sgt Chang Sian Kwee Sgt Latifah Binte Abdul Latip Sgt Mohammad Zulkiflee Bin Bajuri Sgt Mohd Rafzi Bin Hassan Sgt Mohideen Pillai Syed Sulaiman Sgt Saerah Bte Ali Sgt Sankara Pandian S/O A Shanmugam Sgt Selamat Bin Yunos Sgt Surish S/O Kuttan Cpl Chan S/O Nanju Cpl Lee Chye Huan Cpl Salbiah Bte Yussof The Long Service Medal SAC Gr 8 Chin Kim Tham Desmond SAC Gr 8 Teo Tze Fang Outstanding Captains of Lives Award S/Sgt AC Gr 9 Chew Chwee Leong Vincent Supt 1A Abdul Karim S/O Shahul Hameed Supt 1A Lim Beng Wee Supt 1 Tye Ming Kheong James ASP 2 Raemi Bin Arifin ASP 2 Suvendrum Subyeya ASP 2 Then Poh Meng Dominic ASP 1 Abdullah Bin Ahmad CW 2 Anuar Bin Abdullah (De Rozario) CW 2 Chua Chiew Lian CW 2 Han Jit Kwong CW 2 Jamaludin Bin Karmani CW 2 Jaya Paragas S/O Adaikalasamy CW 2 Lee Chai Soon CW 2 Lim Moh Leong CW 1 Koh Chai Hock CW 1 Mohamed Taufid Bin Abdul Moien CW 1 Mohammed Moktar Bin Yusoff CW 1 Safari Bin Buang CW 1 Sim Choon Kwang CW 1 Sim Kim San Minister for Home Affairs National Day Award DSP 2 Yee Kin Hoong Kenny DSP 2 Yeo Fei Wan Mabel ASP 2 Shahlan Bin Rashid ASP 2 Sim Jing Xin Cem CW 1 Siti Khadijah Binte Rowtin S/Sgt Jambaukeswara Suresh Sarma S/Sgt Sukhvinder Singh S/O Sarban Singh HTS 12 Lin Xiangbin MX 11 Mohamed Fazly Bin Mohamed Jamaludin Home Team Joint Operations on SMRT Strike RO 2 Lee Boon Kiat Lawrence S/Sgt Goh Ai Hoon RO 2 Lim Chee Keat S/Sgt Goh Keng Kiong SAC Gr 8 Chin Kim Tham Desmond RO 2 Mustarsyidah Binte Abdul Karim S/Sgt Herrizuan bin Jamain SAC Gr 9 Koh Tong Hai RO 2 Tan Yew Chuan S/Sgt Irwan Kurniawan Bin Rahmat SAC Gr 9 Stanley Tang Soong Jing RO 2 Teng Song Guan S/Sgt Kang Hoon Hwa AC Gr 9 Chiew Hock Meng SCW 1 Chan Weng Kay Desmond S/Sgt Khairulah Bin Miswan SUPT 1(A) Lam Mong Teng SCW 1 Leow Hai Kwong SUPT 1(A) Ong Aik San SCW 1 R Saga Devan Reddy S/Sgt Lee Kwang Hui Jeremy (Li Guanghui) SUPT 1(A) Rockey Francisco Junior SCW 1 Zainal Bin Haron S/Sgt Lee Sing Cheong SUPT 1(A) Tan Eng Keong CW 2 Anthony Peter Chia Boon Kong S/Sgt Lim Siew Hoon Helen SUPT 1(A) Wee Lian-Chyuan Wilfred CW 2 Anuar Bin Abdullah (De Rozario) S/Sgt Lin Qiaoli SUPT 1 Hanizamal s/o Mahmood CW 2 Chua Chin Soon S/Sgt Loo Chee Chuan SUPT 1 Tan Yew Teck CW 2 Kok Cheun Sing S/Sgt Lu Siu Chi DSP 2 Chan Ching Ching CW 2 Musafir Lara Bin Selamat S/Sgt Mike Tan Yew Heng DSP 2 Chen Meng Choo CW 2 Rosalie Chai S/Sgt Mohamad Zairin Bin Mohd Zaini DSP 2 Chua Cheng Wah CW 2 Sim Kim San S/Sgt Mohamed Akil Bin Mohamed Noor DSP 2 Goh Song Huat Edwin CW 2 Thean Nyoon Kong S/Sgt Mohamed Azmie Bin Salleh DSP 2 Koh Kheng Loong Kenneth CW 2 Toh Yeow Kok Lim Tee Hock Abdul Rahim Bin Abdul Rahman Mohammad Rashid Bin Mohd Jailani DSP 2 CW 1 S/Sgt Mohd Rozman bin Masuni Teo Huey Xiang Fardin Bin Samian S/Sgt DSP 2 CW 1 Goh Chun Kiat Mu Weiqiang Teo Khim Hong Mike CW 1 S/Sgt DSP 2 DSP 2 Yeo Fei Wan Mabel CW 1 Gunaseelan s/o Churian S/Sgt Muhammad Azahar Bin Abdul Rahman DSP 2 Yim Pui Fun CW 1 Ho Siew Thong S/Sgt Nasrulhadi Bin Rahmat DSP 1 Chan How Lee CW 1 Jasni s/o Abdul Rayman S/Sgt Noor Iskandar Bin Johari Manta DSP 1 Cheong Koon King CW 1 Koh Chai Hock S/Sgt Nur Effendy Bin Said DSP 1 Kalaivanan s/o Visvalingam CW 1 Koh Pon Young S/Sgt Reminor Bin Salimin DSP 1 Kee Mong Hoe CW 1 Lee Mei Yin Eileen S/Sgt Ronald Avery DSP 1 Ng Boon Aun CW 1 Lim Chee Beng S/Sgt Selva Seelan s/o Ramalinggam DSP 1 Phor Cai Juan Pamela CW 1 Lim Chian Hong S/Sgt Suhaime Bin Mohd Noor DSP 1 Shahril Bin Abdul Ghani CW 1 Liu Zhiqiang S/Sgt Tan Boon Chuan Colin DSP 1 Soh Hwee Fun Ivy CW 1 Mohamed Azam Bin Missuan S/Sgt Tan Heng Chye Marcus DSP 1 Soon Tat Fam Tay Boon Hee Tan Chih Lan Geraldine Mohamed Israq bin Mohamed Salim S/Sgt DSP 1 CW 1 Teh Hwa Yong Derry Mohamed Ridzwan Bin Mohamed Ali Tow Chee Choy DSP 1 CW 1 S/Sgt S/Sgt Wai Fook Choy ASP 2 Chiang Mui Chin Choh Poh Tee Mohamed Zuandi Bin Mohamed Zubir Wang Kia Meng ASP 2 CW 1 S/Sgt S/Sgt Wee Kim Chye ASP 2 Koo Qihui CW 1 Murali Dharan s/o N Gopal S/Sgt Wendy Wong Mun Choo ASP 2 Kwa Beng Hwee CW 1 Poh Seng Tat S/Sgt Yap Yan Yong ASP 2 Lee Hock Meng CW 1 Sow Sek Heng S/Sgt Yeo Bo Li Supt 1A Loh Teck En DSP 2 Kuldip Singh S/O Nazar Singh Supt 1A Matthew Wee Yik Keong DSP 2 Yim Pui Fun ASP 2 Lim Hong Meng CW 1 Tan Siok Wan Lydia S/Sgt Chia Yew Teck DSP 1 Gregory Savier ASP 2 Saiful Ali Bin Rizman Ali CW 1 Thai Chee Yong Ewen S/Sgt Too Lip Sam DSP 1 Khairuddin Bin Alias ASP 1 Eng Wee Heng CW 1 Toh Eng Eng Sgt Ahmad Saifullah Bin Rusli DSP 1 Norman Bin Mohd Zain ASP 1 Kwek Nian Xing S/Sgt Ang Teng Kee Sgt Augustino s/o Chinnapan DSP 1 Osman Bin Aspari ASP 1 Lee Xuncheng S/Sgt Cham Thau Suan Ian Sgt Azmi Bin Sianee S/Sgt Endon Binte Mohamed Noor ASP 1 Leow Khee Siong Alan S/Sgt Cheng Xinyi Sgt Cheng Lee Woon Louise S/Sgt Gunalan S/O Ramiah ASP 1 Tan Chun Wee S/Sgt Cher Yong Heng Sgt Georag s/o Chinnakannu ASP 1 Wong Mei Fen Joyce S/Sgt Eswaran s/o P Muthusamy Sgt James s/o Sivagnanam Supt 1A Tan Eng Keong The Commendation Medal DSP 2 DSP 2 INSPIRE Chen Meng Choo Lim Boon Inn 124 SINGAPORE PRISON Service ANNUAL Report 2013 125 Minister for Home Affairs Award for Operational Excellence (Continued) Sgt Li Jialing MX 11 Farul Mohamed Iqbal Sgt Mark Sandra MX 11 Tan Pei Sze Gracie Sgt Mohamed Anas Hassan MX 11 William Soh Sgt Mohamed Firdhaus bin Jamaludin MX 11 Wong Meng Kok Jason Sgt Nora’aini Binte Razak MX 11 Pathma Jothee Kesava Kumaran s/o Govindasamy MX 11 Soh Tee Peng William MX 12 Lau Kuan Mei MX 12 Judy Ng Shujun SgtOlaganathan MX 12 Loh Pui Fong Sgt Selamat Bin Yunos MX 12 Nur Asyikin Bte Hamzah Sgt Shafie Bin Hussin MX 12 Sivanesan Sylvia Sgt Tan Kian Lee MSO VI Muhammad Firdaus Bin Daluwa ASP 1 Eddy Asmara Bin Rahman MX 11 Tam Yong Wei Alvin Operationalisation of Administrative Segregation Regime at Tanah Merah Prison MX 12 Kelvin Yeo Kai Bin MX 12 Rachel Kwan Xiao Wei MX 12 Raudah Bte Abdul Rashid Sgt Terence Singh s/o J Devinder Singh Yellow Ribbon Community Project SUPT 1(A) Abdul Karim s/o Shahul Hameed Sgt Yen Chia Hsien Sgt Yusree Bin Mohd Idahar Cpl Goh Jun Hong Cpl Mohamed Faris Bin Osman Cpl Muhammad Hazali Bin Hamid Cpl Muhammad Rafiq Bin Yazid ASP 2 Muhammad Raizaluddin Bin Abdul Razak MX 10 Abdul Wahab Bin Hussein Abdullah ASP 1P Irwan Bin Abdullah MX 12 Cheong Ling Xin CW 1 Azrul Faizal Bin Ibrahim CW 1 Kou Jun Fa Ronald Singapore Prison Service Lean Project on Reducing Food and Time Wastage in SCORE’s Kitchen CW 1 Wong Sin Min Eric ASP 2 Teo Chong Lian Dylan CW 1 Yao Chin Leng ASP 1 Zamani Bin Abd Rahman CW1 Faris Bin Mohamed SCW 1 Sundaram S/O Chinniah S/Sgt Abdul Azis Bin Ahmad CW 1 Aloysius Ong Leong Hui S/Sgt Mohamad Muhayaddin Bin Sapari CW 1 Mohamed Khalid Bin Mohamed Idris MSO IV Chan Yin Ling Ramesh S/O Palaniandy Sgt Enhanced Supervision for Long Term Imprisonment Offenders with Higher Risks of Re-offending SUPT 1(A) Rafidah Suparman SUPT 1 Cammy Teh Phuay Hian SUPT 1 Caroline Lim Ai Lian SUPT 1 Doris Lim Siew Lin SUPT 1 Hoo Poh San Kelvin SUPT 1 Ng Bee Goh Doris DSP 2 Lim Bee Peng DSP 2 Olivia Genevierve Shepherdson DSP 2 Sho Fee Leng DSP 2 Tanny Ng DSP 1 Chew Shi Jie Martin ASP 2 Jonathan Lin Ren’en ASP 2 Muhammad Faizal Zakariah ASP 2 Siah Kheng Guan ASP 2 Sim Jing Xin Cem ASP 1 Ang Wee Chong ASP 1 Lim Zhaolun ASP 1 Tan Eng Cheay ASP 1 Tessa Sim Siu Shih RO 2 Ou Kaiming HTS 10 Melvinder Singh DSP 2 Tan Kok Beng Terry S/SgtMohamed Azhar Bin Mohamed Khaili MSO IV Nadhirah Bte Aszmi MSO IV Tahrikadeavi Elangovan CW 1 Tan Vincent S/Sgt Pang Hee Teng S/Sgt Lerry Johan S/Sgt Rudy Khairon Bin Daiman S/Sgt Mazuin Binte Musa S/Sgt Tan Seong Loon Sgt Jamasri Bin Yatim S/Sgt Mohamad Fadhil Bin Abdul Jabbar Sgt Junid Bin Abdul Rahman Sgt Khor Choong Chian Mohamad Faizal Bin Mohamed Sgt Abdullah Sgt Mohammad Nur Bin Kamal Deen editorial board S/SgtMohamad Muhayaddin Bin Sapari advisor :supt jimmy lee editor :dsp martin chew dy editor:asp clifford lin members :asp samuel sia ro lock hun yi ro wilson han ro david john george ro venu arsh cw ng peng wai cw ewen thai Operationalisation of Integrated Criminogenic Programme for High-Risk Inmates under Enhanced Supervision Scheme ASP 2 Overee Josephine Juliana HTS 11 Cheng Xiang Long HTS 11 Elijah Teo Tzee Siong MX 11 Ang Seow Ping MX 11 Gan Kian Heng Tony@Narin Gan acknowledgement The committee would like to thank all those who have helped in one way or another to make this Annual Report possible. all information provided in this report is up-to-date and accurate at the time of printing. INSPIRE 126