ACTAtek Certified Ac..

ACTAtek Certified Access Control Professional
Text Book
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Introduction
The ACTAtek is a Linux, web-based Biometrics and RFID smart card ID management system for
access control, time attendance and payroll systems. ACTAtek is SSL-encrypted with all
software and hardware built into the system. It can be used in a standalone mode without the
need of a dedicated architecture, but it can also be used in conjunction with existing
infrastructure. It is easily and highly scalable, one can install one unit day and expand to
thousands tomorrow using existing TCP/IP network. The system can support all legacy cardbased systems and provides immediate integration with a company's IT and security systems.
The ACTA3 is a perfect hardware platform for your workforce management applications giving
your end-customers a Real-time, biometric/smartcard authentication, security based on
location/time based access control, time attendance reporting, leave management, workflow
management for visitors/contractors, shift roster scheduling and payroll.
It also give your end-user the added benefit of a robust and reliable web-based access control
and video surveillance solution in one platform. We provide solutions (hardware and software)
across the range of small business to enterprise-wide deployment of Biometric and RFID
Smartcard ID Management in global networks (with our SmartTime and Access Manager
offerings).
Networking IP devices and real time data gathering, processing and reporting are becoming
significant challenges for SME and Fortune 500 companies. ACTAtek has been providing
scalable solutions for over 10 years now – the platform is mature, robust and flexible. It is
matter of pride for us to share with you that ACTATEK product line has been awarded by
numerous internationally recognized prestigious awards such as SC Magazine UK “5 Star
Products” for World’s best product rating, Frost & Suvillan “Market Leadership Award”.
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Table of Contents
Introduction .................................................................................................................................................. 2
Chapter 1 ....................................................................................................................................................... 8
1.0 Access Control ......................................................................................................................................... 8
1.1 What is Access Control? ...................................................................................................................... 8
1.2 Access Control System Operation ....................................................................................................... 8
1.3 Credentials .......................................................................................................................................... 8
1.3.1 Types of Authentication ............................................................................................................... 9
1.3.2 Different type of Smart card supported by ACTAtek ................................................................... 9
1.4 Biometric Authentication .................................................................................................................... 9
1.5 Performance.................................................................................................................................... 9
1.6 Identifying Good and Bad Image................................................................................................... 10
1.7 Fingerprint Enrollment ...................................................................................................................... 11
1.7.1 Understanding of Fingerprint Automatch.................................................................................. 11
Chapter 2 ..................................................................................................................................................... 12
2.0 ACTAtek Product Overview.................................................................................................................. 12
2.1 ACTAtek Built-In relay and dry contact ............................................................................................. 13
2.2 ACTAtek Console Log In .................................................................................................................... 13
Chapter 3 ..................................................................................................................................................... 15
3.0 Web Administration .............................................................................................................................. 15
3.1 Personal User ................................................................................................................................ 16
3.2 User Administrator........................................................................................................................ 16
3.3 Network Administrator ................................................................................................................. 16
3.4 Super Administrator ...................................................................................................................... 16
3.5 SSL Encrytion ..................................................................................................................................... 16
3.6 Terminal Status ................................................................................................................................. 17
3.7 Super Administrator Guide ............................................................................................................... 18
3.8 Terminal ........................................................................................................................................ 18
3.9 User Administration ...................................................................................................................... 18
3.10 Access Control ............................................................................................................................. 18
3.11 Terminal Settings ........................................................................................................................ 18
3.12 Terminal ...................................................................................................................................... 19
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3.13 View Event Log ................................................................................................................................ 19
3.14 Deleting Event Logs ..................................................................................................................... 20
3.15 Add Event Log ............................................................................................................................. 20
3.16 View User List .................................................................................................................................. 20
3.17 Delete/Deactivate/Activate Users: ............................................................................................. 21
3.18 Add New Users ................................................................................................................................ 21
3.19 Add A New User: ......................................................................................................................... 22
3.20 Departments ................................................................................................................................... 22
3.21 Add a New Department: ............................................................................................................. 23
3.22 Modify Existing Departments: .................................................................................................... 23
3.23 Delete Existing Departments: ..................................................................................................... 24
3.24 User Messages ............................................................................................................................ 24
3.25 Add a New Message: ................................................................................................................... 24
3.26 Delete an existing User Message: ............................................................................................... 24
3.27 Access Control ................................................................................................................................. 24
3.27.1 Access Groups .......................................................................................................................... 24
3.27.2 View/Delete Existing Access Groups:....................................................................................... 25
3.27.3 Add a New Access Group ......................................................................................................... 25
3.27.4 Modify an Access Group .......................................................................................................... 25
3.27.5 Add a New Access Right ............................................................................................................... 26
3.28 To Delete/ Modify Access Right ...................................................................................................... 27
3.29 Holidays Settings ............................................................................................................................. 29
3.30 Terminal Settings ............................................................................................................................ 29
3.30.1 Terminal Setup ......................................................................................................................... 29
3.30.2 Authentication/Log Setup ........................................................................................................ 31
3.30.3 Log Setup.................................................................................................................................. 31
3.30.4 Additional Security Options ..................................................................................................... 32
3.31 Terminal List .................................................................................................................................... 32
3.32 Door Open Schedule ....................................................................................................................... 32
3.33 Bell Schedule ................................................................................................................................... 33
3.34 Connection Profile .......................................................................................................................... 35
3.35 Terminal Clock................................................................................................................................. 35
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3.36 External Devices .............................................................................................................................. 35
3.37 Cloud Storage Service ..................................................................................................................... 36
3.38 Short Message Service(SMS)........................................................................................................... 41
3.39 Alert Log Settings ............................................................................................................................ 41
3.40 Alert Log .......................................................................................................................................... 41
3.41 Backup System Data........................................................................................................................ 42
3.42 Restore System Data ....................................................................................................................... 42
3.43 Firmware Upgrade .......................................................................................................................... 43
3.44 Download Report ............................................................................................................................ 43
3.45 Capture Fingerprint ......................................................................................................................... 44
3.46 Capture Picture ............................................................................................................................... 45
3.47 Remote Door Open ......................................................................................................................... 45
3.48 Reboot ............................................................................................................................................. 46
3.49 Register ........................................................................................................................................... 46
Chapter 4 ..................................................................................................................................................... 47
4.0 Additional Security Options .................................................................................................................. 47
4.1 Auto IN/OUT ..................................................................................................................................... 47
4.2 Reject Repeated Event: ..................................................................................................................... 49
4.3 Anti-pass back: .................................................................................................................................. 50
4.4 Lunch Break / Lock Out: .................................................................................................................... 53
Chapter 5 ..................................................................................................................................................... 58
5.0 Door Connections ................................................................................................................................. 58
5.1 Fail-Safe Lock with 1 ACTAtek Unit ................................................................................................... 59
5.2 Fail-Safe Lock with 2 ACTAtek Units ................................................................................................. 59
5.3 Fail-Secure Lock with 1 ACTAtek unit................................................................................................ 60
5.4 Fail-Secure Lock with 2 ACTAtek Units ............................................................................................. 60
5.5 Connection From ACTAtek to I/O Box............................................................................................... 61
Chapter 6 ..................................................................................................................................................... 62
6.0 Hardware Reset................................................................................................................................. 62
Chapter 7 ..................................................................................................................................................... 63
7.0 ACTAtek Applications ........................................................................................................................ 63
7.1 ACTAtek Agent (Middleware) ....................................................................................................... 63
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7.2 ACTAtek TA.................................................................................................................................... 63
7.3 Access Manager Suite ................................................................................................................... 64
7.4 Accessing AMS .............................................................................................................................. 65
7.5 Configuring ACTAtek Terminals .................................................................................................... 71
7.6 View Device Information............................................................................................................... 71
7.7 Enable Access Manager Mode .......................................................................................................... 71
7.8 Register ACTAtek to AMS .................................................................................................................. 72
7.9 Access Manager Suite Functionalities............................................................................................... 74
7.9.1 Auto User Synchronization ........................................................................................................ 74
7.10 Add Users .................................................................................................................................... 75
7.11 View/Edit User ............................................................................................................................ 75
7.12 Bulk Changes On Users ............................................................................................................... 76
7.13 Add/Edit/Delete Departments .................................................................................................... 76
7.14 Add/Edit/Delete Access Group ................................................................................................... 77
7.15 Add Access Right ......................................................................................................................... 77
7.16 View/Edit Access Right ................................................................................................................ 79
7.17 Edit Triggers ................................................................................................................................ 79
7.18 Trigger Schedule Setup ............................................................................................................... 79
7.19 Holiday Setup .............................................................................................................................. 80
7.20 Door Open Schedule ................................................................................................................... 80
7.21 Bell Schedule ............................................................................................................................... 80
7.22 View Event Logs .......................................................................................................................... 81
7.23 Add Manual Event Logs............................................................................................................... 81
7.24 View/Delete Manual Event Logs ................................................................................................. 81
7.25 View Terminal List ....................................................................................................................... 82
7.26 Copy Terminal User ..................................................................................................................... 82
7.27 Copy Group Access Right ............................................................................................................ 82
7.28 Copy Trigger ................................................................................................................................ 83
7.29 Department Association ............................................................................................................. 83
7.30 Data Import ................................................................................................................................. 83
7.31 Reports ............................................................................................................................................ 84
7.31.1 Daily In/Out Report: ................................................................................................................. 84
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7.31.2 Detail Report: ........................................................................................................................... 84
7.31.3 Absent Report: ......................................................................................................................... 84
7.31.4 Late Report:.............................................................................................................................. 84
7.31.5 User Status Report: .................................................................................................................. 85
7.31.6 Roll Call / Fire Report: .............................................................................................................. 85
7.31.7 Auto In/Out Report: ................................................................................................................. 85
Chapter 8 ..................................................................................................................................................... 85
8.0 Access Manager Advance Features ...................................................................................................... 85
8.1 APB Requirements ............................................................................................................................ 85
8.2 Auto In/Out ....................................................................................................................................... 85
8.3 Anti-Passback .................................................................................................................................... 86
8.4 Lunch In/Out ..................................................................................................................................... 87
Chapter 9 ..................................................................................................................................................... 88
9.0 Upgrading AMS Software ...................................................................................................................... 88
9.1 Database Backup ............................................................................................................................... 88
9.1.1Upgrading AMS from 1.0.1.x to 1.2.3.x....................................................................................... 88
ACTAtek FAQ ........................................................................................................................................... 92
General Information ........................................................................................................................... 92
FingerPrint Enrollment ........................................................................................................................ 93
Networking.......................................................................................................................................... 94
Time Attendance ................................................................................................................................. 94
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Chapter 1
1.0 Access Control
1.1 What is Access Control?
In the fields of Physical Security by using electronic access control, is a selective restriction of access to a
place and resources. A permission to access a resource is called Authorization either by using two analogous
mechanism of access controls that are composed of Locks and Login Credentials. It is a practice of restricting
entrance to a property, building, or a room to authorized person.
The electronic access control system grants access based on the credential presented. When access is granted,
the door is unlocked for a predetermined time and the transaction is recorded. When access is refused, the
door remains locked and the attempted access is recorded. The system will also monitor the door and alarm if
the door is forced open or held open too long after being unlocked.
1.2 Access Control System Operation
The Access Control requires an authorized credential when presenting to a reader. The reader sends
credentials information such as ID’s, cards, PIN or biometrics to its database to compare all this credential’s
number to an access rights lists, grants or denies the presented request. If there is a match between the
credential and reader database, then reader relay will trigger to unlock the door. Often the reader provides
feedback, such as a flashing red LED for an access denied and a flashing green LED for an access granted.
However some Access Control devices such as ACTAtek can work on a standalone mode and network mode.
It has its memory to store user’s credentials such as templates and logs. It has an option to operate and
control doors without the need of any control panels and servers to store data’s. But logs data are very
important when it comes to Time and Attendance requirements. It is utilized in monitoring, timestamp
reports and payroll.
1.3 Credentials
A credential is a physical/tangible object, a piece of knowledge, or a facet of a person's physical being, that
enables an individual access to a given physical facility or computer-based information system. Typically,
credentials can be something you know (such as number or PIN), something you have (such as an access
badge), something you are (such as a biometric feature) or some combination of these items. The typical
credential is an access card, key-fob, or other key. There are many card technologies including magnetic
stripe, bar code, Wiegand, 125 kHz, 13.56 MHz, 26-bit card-swipe, contact smart cards, and contactless smart
cards. Also available are key-fobs, which are more compact than ID cards, and attach to a key ring. Typical
biometric technologies include fingerprint, facial recognition, iris recognition, retinal scan, voice, and hand
geometry.
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1.3.1 Types of Authentication






User ID and Password (PIN)
User ID and Fingerprint (ID Matching)
Fingerprint (Automatch)
Smartcard (Quick Access)
Smartcard and Fingerprint
Smartcard and Password
1.3.2 Different type of Smart card supported by ACTAtek
Philips Mifare
Operating Distance
Card Memory
Standards
Operating Frequency
3-3.5cm
1KB/4KB
ISO14443A/B, ISO15693
13.56 MHz
EM Technology
Operating Distance
Standards
Operating Frequency
Up to 8cm
EM4001 Compatible
125 kHz
HID Proximity Technology
Operating Distance
Standards
Operating Frequency
Up to 8cm
Proximity
125 kHz
HID iClass Technology
Operating Distance
Card Memory
Standards
Operating Frequency
3-3.5cm
1KB/4KB
iClass
13.56 MHz
1.4 Biometric Authentication
Refers to the identification of humans by their characteristics or traits. Biometrics is used in computer science
as a form of identification and access control. It is also used to identify individuals in groups that are
under surveillance. Biometric identifiers are unique to individuals; they are more reliable in verifying identity
than token and knowledge-based methods.
1.5 Performance
The following are used as performance metrics for biometric systems:

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False acceptance rate or false match rate (FAR or FMR): the probability that the system incorrectly
matches the input pattern to a non-matching template in the database. It measures the percent of invalid
inputs which are incorrectly accepted. In case of similarity scale, if the person is imposter in real, but the
matching score is higher than the threshold, then he is treated as genuine that increase the FAR and
hence performance also depends upon the selection of threshold value.






False rejection rate or false non-match rate (FRR or FNMR): the probability that the system fails to
detect a match between the input pattern and a matching template in the database. It measures the
percent of valid inputs which are incorrectly rejected.
Receiver operating characteristic or relative operating characteristic (ROC): The ROC plot is a
visual characterization of the trade-off between the FAR and the FRR. In general, the matching algorithm
performs a decision based on a threshold which determines how close to a template the input needs to
be for it to be considered a match. If the threshold is reduced, there will be fewer false non-matches but
more false accepts. Correspondingly, a higher threshold will reduce the FAR but increase the FRR. A
common variation is the Detection error trade-off (DET), which is obtained using normal deviate scales on
both axes. This more linear graph illuminates the differences for higher performances (rarer errors).
Equal error rate or crossover error rate (EER or CER): the rate at which both accept and reject errors
are equal. The value of the EER can be easily obtained from the ROC curve. The EER is a quick way to
compare the accuracy of devices with different ROC curves. In general, the device with the lowest EER is
most accurate.
Failure to enroll rate (FTE or FER): the rate at which attempts to create a template from an input is
unsuccessful. This is most commonly caused by low quality inputs.
Failure to capture rate (FTC): Within automatic systems, the probability that the system fails to detect
a biometric input when presented correctly.
Template capacity: the maximum number of sets of data which can be stored in the system.
1.6 Identifying Good and Bad Image
A good fingerprint image is one in which the core of the fingerprint is well-defined and easily recognizable.
The core of a finger is defined as the “point located within the inner most recurring ridge”, it is normally
located in the MIDDLE of the fingerprint. It is therefore critical when enrolling that you place the finger on the
scanner where the entire core can clearly be seen.
Good Image: The whole fingerprint
core can be seen clearly.
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Bad Image: An image where the crackles &
displacement of the fingerprint core makes
it unrecognizable.
1.7 Fingerprint Enrollment
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2
3
Step 1: Place the center of any one finger directly above the sensor right in the center, as Shown above.
Step 2: Place the center of the same finger (enrolled in Step 1), slightly aligned to the left.
Step 3: Place the center of the same finger, slightly aligned to the right.
After each placement, wait for the message “Template Stored” on the LCD screen to appear, and then remove
your finger and press “Enter/Return” to enroll the second or third finger(s).
1.7.1 Understanding of Fingerprint Automatch
In other terms it is called “Automated fingerprint identification” is the process of automatically matching
one or many unknown fingerprints against a database of known and unknown prints. It is closely related
technique used in applications such as attendance and access control systems. On a technical level,
verification systems verify a claimed identity (a user might claim to be John by presenting his PIN or ID card
and verify his identity using his fingerprint), whereas identification systems determine identity based solely
on fingerprints.
Fingerprint matching algorithms vary greatly in terms of “false positive” and “false negative” error rates. They
also vary in terms of features such as image rotation invariance and independence from a reference point
(usually, the "core", or center of the fingerprint pattern). The accuracy of the algorithm, print matching speed,
robustness to poor image quality, and the characteristics noted above are critical elements of system
performance.
Fingerprint matching has an enormous computational burden. Some larger Access Control vendors deploy
custom hardware while others use software to attain matching speed and throughput. In general, it is
desirable to have, at the least, a two stage search. The first stage will generally make use of global fingerprint
characteristics while the second stage is the minutia matcher.
The biometric fingerprint module uses optical scanner technology with a 500 dpi resolution and it can be
accessed either with a 1:1 authentication (ID match) or 1:N authentication.(Auto- Match)
Note: The 1:N authentication(Auto-Match), although convenient, has its limitation in the maximum number of
users.
With any database, the more users in the system, the slower the authentication & verification time of the unit
since the system has to check its entire database for that 1 specific fingerprint for authentication. It is
therefore highly recommended for users to key in their ID, and then presents their fingerprint for a much
quicker & accurate verification process.
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Chapter 2
2.0 ACTAtek Product Overview
State of the art embedded, encrypted Linux web server technology that offers:
 Biometric, Smartcard, Password all-in-one multiple credential authentication
 Standalone or network mode operation
 Optional photo and video capture for added
security
 SSL encrypted communication between
terminals & browser
 Instant notification via SMS, e-mail and onscreen 2.8” TFT display
 500 DPI optical fingerprint scanner
Ease of Installation and Management
 Embedded software, no software installation
necessary.
 Control, configure & administrate via web
browser
 Multi-lingual interface (LCD & Web interface)
 Optional built –in POE.
Expandability and scalability
 Up to 500 photos (FIFO internal storage)
 1000, 3000 , 5000 ,10000, 15,00 or 20,00 users
 Up to 75,000 event logs
 Weigand 26-bit output (Option: External I/O board)
Multiple credential authentications
o Fingerprint only
o Smart Card only
o Smart Card + Fingerprint
o ID + Fingerprint, and
o ID + PIN.
o
 Smartcard option: Mifare, HID iClass, HID Proximity, EM & CEPAS
 IP65, weather & impact resistant casing
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2.1 ACTAtek Built-In relay and dry contact
JP18:Used for 12V 1A power output.
JP20:Used for video output. The output can be
connected to any television or monitors with AV
input.
J3:Used for alarm purpose, when the case of the unit
is open, the alarm will be triggered. When it is
triggered, the two pins will be short circuit.
J4:Used as door switch1.
JP17:Used for debug or connecting external IO
board.
JP19:Used for connecting external card readers.
J6:Working as a doorbell. If doorbell key on the front
panel is pressed or it is enabled from the web page
the two pins will be short circuit.
P4:Used to connect external modem.
J2:Used for door strike. NO (normal open) is open
circuit normally, and will be short circuit when door is open. NC (normal close) is short circuit normally, and
will be open circuit when door is open.k Sytem Configuration
2.2 ACTAtek Console Log In
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Chapter 3
3.0 Web Administration
ACTAtek3TM is using TCP/IP network protocol with its embedded web server technology, which allows the
administrator to have remote access via any standard web browser, e.g. Internet Explorer or Firefox. We will
use Internet Explorer as our demonstrative guide; it works the same way for Firefox or any other standard
web browser e.g. Chrome/Safari.
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ACTAtek3TM permits for 4 access levels:
o Personal User
o User Administrator
o Network Administrator
o Super Administrator
3.1 Personal User
The personal user login only allows for users to check their attendance records, and view their reports. No
changes or modification is admissible through this configuration option. This is for employees who wish to
check their attendance records or other reports generated by the system.
3.2 User Administrator
The user administrator access level lists a different set of configuration changes that can be made to pertain
to HR or Payroll requirements. The changes can be made to Access levels of different departments, addition
and monitoring of job functions, reporting, as well as, managing the employee list. Add / Delete of employees
can be done here, restricting access to doors for different employees can also be done by the user
administrator.
3.3 Network Administrator
The network administrator is in charge of system configurations, such as, networking settings, terminal
settings, clock setups, or password setups. Everything that involves technical knowing will be done by the
network administrator. This role is usually assigned to a techsavvy person, who is capable of making
appropriate configuration changes and has basic knowledge of networking setup and IT-related issues.
3.4 Super Administrator
The super administrator login combines the functions of 1 - 3, so the administrator is in charge of the whole
system, including technical and administration functionalities. This guide is focusing on the Super
Administrator usage which essentially covers all the functions.
3.5 SSL Encrytion
When http://192.168.1.100 (default IP Address of the ACTAtek3TM unit) is typed on the address bar of IE or
Firefox or any other web browser, the login page will appear. Click on “Secure” to login using secure SSL data
encryption, so that ALL the exchange of data is encrypted and secure.
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After selecting “Secure” login, the above screen will be displayed and to go on to login to view the web
interface of ACTAtek3, select either “Accept this certificate permanently” or “Accept this certificate
temporarily for this session”. It is recommended to have the temporarily selected if you are not using your PC
/ laptop for this http session, so that others cannot use this site without the proper authentication. Make the
selection and click “OK”. If you do not wish to continue in secure mode, select “Do not accept this certificate
and do not connect to this Web site”, or simply click “Cancel”.
The login page will reappear, input the login ID and password, and login level to proceed.
3.6 Terminal Status
The first page displayed, as above, will be the same no matter which login is chosen. It will show a brief status
of the terminal. The information displayed includes:
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3.7 Super Administrator Guide
After logging in under Super Administrator (Default ID: A999, password: 1), the left panel will differ from the
other administrator(s), as can be seen below. All options will be available for configuration and modification
of the system and user configurations.
The System Administrator is usually the person who is in charge of the whole system, which includes the
networking and technical side of works, as well as the HR and administration side. The Super administrator
option is either a top executive who has control over the company data and knows the technical aspect too.
Moreover, for small companies the roles of both the User and Network administrator(s) may be combined to
one, and this is main role of the Super Administrator.
From the left panel, the user administrator will be able to choose from the following:
3.8 Terminal
1. Log off - To log off from the system.
2. Terminal Status - To view the overall terminal status
3.9 User Administration
1. Attendance Report - To view the attendance report of users in the system.
2. Daily Report - To view the daily report of users in the system
3. View Event Log - To view the event log of the users in the system
4. Add Event Log - To add an event log into the system
5. View User List - To view the list of users in the system
6. Add New User - To add a new user into the system
7. Departments - To view the list of departments or add a new department
8. User Messages - To send the personalized messages to individual users during clock IN/OUT.(Standalone
mode)
3.10 Access Control
1. Access Groups - To view or modify existing access groups or add a new group
2. Triggers - To view or modify the trigger list.
3. Holidays Setting - To setup the systems for recognizing holidays for unique settings.
3.11 Terminal Settings
1. Terminal Setup - To view modify the terminal settings, e.g. IP / Gateway.
2. Authentication / Log Setup - To setup the behavior of authentication log.
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3. Terminal List - To view the list of terminals connected.
4. Access Client Setup - To setup the ACTAtek to the Access Manager. (Under [Access Manager] mode)
5. Door Open Schedule - To view or modify the door opening schedule.
6. Bell Schedule - To view or modify the bell schedule period.
7. Connection Profile (reserved) - Use for manual Agent configuration.
8. Terminal Clock - To view or modify the terminal clock settings.
9. External Devices - To connect external I/O board to the ACTAtek3 unit.
3.12 Terminal
1. Cloud Storage Service - Google Drive Spreadsheet integration
2. SMS Service -To setup the SMS service
3. Alert Log -To setup which action gives out alert log
4. Syslog -To enable the remote system log
5. Backup System Data - To backup the system data.
6. Restore System Data -To restore the system data from a previous setting
7. Firmware Upgrade - To upgrade the firmware or patch files provided by ACTAtek support team
8. Download Report -To download access log report to CSV or TXT format
9. Capture Fingerprint - To capture fingerprint images (for review purpose).
10. Remote Door Open - To open the door using the web interface.
11. Reboot - To reboot the unit remotely.
The above is a brief overview of what the features on the left panel are, in the next section, you will be able to
understand for more details about what each function does, and how to set up your ACTAtek3TM and manage
the system accordingly.
3.13 View Event Log
Under User Administration, the first option listed is “View Event Log”, by clicking this following screen should
be displayed:
There are 6 different searching options available to view the Event Log which include “User Name”, “User ID”,
“Department”, “Event” , “Period” or specify the “Dates To & From”. The information listed by an event log is
“User ID” followed by “Name”, “Department”, “Date & Time”, “Event”, “Terminal”, “Capture Image” and
“Remark”. The Remark column shows how the user has gotten access by PIN, Fingerprint or Smartcard.
It shows the login ID for PIN, the Smartcard number by card. If the Log Unauthorized Event is enabled, you
can see which method the unknown user tried to gain access whether it is smartcard, fingerprint or PIN.
To sort the list, click on the column header, for instance, to sort by Event, click on the column header “Event”,
which is in blue, and the list will be sorted in alphabetical order. By default, the displayed list is sorted by
Date/Time.
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3.14 Deleting Event Logs
To delete event logs, click the drop-down menu at the bottom of the page, and you have an option to clear logs
that are older than the available selection time. These are “this week”, “last week”, “this month” and “last
month”.
3.15 Add Event Log
There are many times when a user forgets to clock in or clock out from their terminal. This option is
especially introduced for Administrators to make the export of the data more accurate so that it can be easily
handled by any payroll system without much hassle. Only User Administrators and Super Administrators
have the power to add/modify an event log, which could cause changes to the report and must be treated
carefully. The following shows you how to add an event log into the system.
Select “Add Event Log” under User Administration from the left of your screen, and the above screen should
be displayed.
Enter the Employee ID for whom the event is being added, and enter the Date & Time in yyyy/mm/dd &
hh:mm:ss formats. Select the Event & Terminal being added from the drop down menus. Select the radio
button “Enable” to add a remark to this event log entry (optional).
Click “Add” to append the event to your unit or “Reset” to cancel any changes made. Once Add is successfully
completed, the confirmation message “Add Event Log Successful” should appear in red color.
3.16 View User List
To view the users already enrolled in the system, either by fingerprint or smart card or PIN,
click on “View User List” under User Administration from the left column.
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There are 5 different searching options available to view the User List which include “Last Name”, “First
Name”, “User ID”, “Department” or “Access Group”.
The information listed in a user entry is “User ID” followed by “Last Name”, “First Name”, “Other Name”,
“Active”,” FP”, “SMC”, “PSW”, “A/M” ,”A/M Group”, and “IN/OUT”.
Description of Information displayed:
Feature
Description
Active
FP
SMC
PSW
A/M
A/M Group
IN/OUT
The Status of the User: Black –Active , Grey - Inactive
Whether Fingerprint is an available authentication option.
Whether Smart Card is an available authentication option.
Whether Password / PIN is an available authentication option.
Whether Auto-match is an available authentication option.
Whether Auto-match Group is an available authentication option.
Whether the user is currently In or Out of Premises.
To sort the list, click on the column header, for instance, to sort by Last Name, click on the column header
“Last Name”, which is in blue, and the list will be sorted in alphabetical order. By default, the displayed list is
sorted by ID.
3.17 Delete/Deactivate/Activate Users:
To delete users from the system, you can select the checkboxes on the left of the ID under User List. If all the
users need to be deactivated/deleted/activated, click the “Select All” to check ALL boxes. To cancel the
selection, click on “Deselect All”. Once selected, click the respective buttons at the bottom of the page, as
shown below.
Once deleted, the user will no longer be in the system and all their relevant information will be removed from
the system, so make sure you really want to delete them before carrying out the process. Deactivation can
take place if users or employees are no longer required to use the system for a period of time to prevent
unauthorized access to the premises. Once you deactivate a user, the dot in the column “Active” will appear
grey. To activate them again, check the box next to their ID and click “Activate”. This is a lot more flexible than
deleting a user, since it will keep the user in the system but just restrict access for the specified time.
3.18 Add New Users
There are 2 ways of adding users to the system; you can either add them directly at the web interface, or at
the terminal. We have already discussed how to add a user at the terminal (in Section 6.2), now let us look at
how to add a user directly from the web interface.
21
3.19 Add A New User:
Click on “Add New User” from the left column under “User Administration”, the following page will be
displayed:
Enter the User ID, Last Name, First Name, Other Name, Admin Level and enter the password in the following
field. Check the relevant boxes for the relevant Access Group, this will limit or give them access at different
times or doors, depending on the configuration made.
Assign the Department for the user accordingly. Select a desired fingerprint security level which ranges from
Low – Normal – High – Highest. This selection affects only to the ID match ONLY and does not affect to
Automatch feature.
Select the status of the user, whether they can use Auto Match or Password, and you can set the expiry date of
the user if any. After that, you can click “Add” to add the new user.
Note: Auto Match will be available when there is a FingerPrint enrolled already.
Note: First Lunch IN time (Reset) will be available when [Lunch Break Lock Out] feature was
set ,and F1 trigger event log was generated.
3.20 Departments
This option under User Administration can be used to Add new departments, modify existing departments or
delete them.
22
3.21 Add a New Department:
Click on “Departments” under User Administration from the left column. Enter the Department Name, and
description and click “Add” to append the department to the existing list.
3.22 Modify Existing Departments:
Click on the Department ID, which will fill in the blanks above and make any changes, after which, clicking
“Modify” would confirm the modification, or “Reset” to abort the modification.
23
3.23 Delete Existing Departments:
Select the check boxes of the Departments to be deleted, once selected, click “Delete” to remove them from
the list of Departments, or “Clear” to abort the deletion. Please note deleting a Department will cause its
underlying Access Groups to be deleted too.
3.24 User Messages
This option can be used to send personalized messages to individual users, who will be able to view them
once they are authenticated at the ACTAtek3TM unit.
3.25 Add a New Message:
Click on “User Messages” under User Administration on the left column, the following screen should be
displayed.
Enter the “User ID” and “User Message” in the User Message text box. Optionally, the message can either be
displayed on the LCD screen of the ACTAtek3 or sent directly to their E-mail address, or Notify to SMS.
Click “Submit” to send the message to the user or “Reset” to abort the message. Please ensure that the
message does not contain more than 25 characters per line, a maximum of 5 lines are accepted per message.
Note: You can enable “Delete the message after display once” if the user message will only displayed one time.
3.26 Delete an existing User Message:
Check the box of the relevant message, and if all need to be checked, click “Select All”, and click “Delete”. If the
delete does not need to be made, click “Deselect All” to uncheck all boxes.
3.27 Access Control
3.27.1 Access Groups
An Access Group allows for users to be given standard access for the workplace. Different departments may
have different access rights and some corporations have employers who are on shift duties, and may need
different access levels for each shift, depending upon their time of entry and exit from the workplace. To
24
fasten the procedure of giving access rights, it can now be done for groups, instead of individuals to simplify
the process and give it more transparency. This option can only be configured by the User Administrator or
the Super Administrator.
3.27.2 View/Delete Existing Access Groups:
Click on “Access Groups” under “Access Control” from the left column, which will display the following page:
You can search the access groups by Department, and click “Search”.
To Delete the Access Group(s), check the relevant box and click “Delete”, or use the “Select All” option to
select ALL the access groups; or use the “Deselect All” option to clear the selection.
3.27.3 Add a New Access Group
Under “Add Access Group”, select the relevant Department from the drop down menu and input the name of
the access group being added, and click “Add”.
3.27.4 Modify an Access Group
Click on the access group number to view the Access Group. There are two parts in this page.
25
The top part displays the Access Group Name and associate Department. This can be modified by renaming
the Access Group Name and/or assigning to a different Department. The bottom part shows a list of Access
Right exist under this Access Group.
3.27.5 Add a New Access Right
Click on “Add Access Right”. Select which terminal this access right is assigned to, and set whether Quick
Access is enabled or disable. (“Disable”: it can be used for dual access e.g.Smart Card plus FingerPrint to access
the device.) Click on “Set Terminal” for proceed, as shown in the following page.
On the next page select the days applicable for “Day”. Check “Always” will apply to all days. Then select the
“From” and “To” time this access right is either enabled or disabled. (Disabled access means nobody is
allowed access to the unit from the relevant access group. Each user is assigned an access group when they
are added into the system.) Once the timings are assigned, select whether the access is enabled / disabled in
that period, and select “Set Time” to confirm.
26
By default all access is disabled.
You can now either add another time setting for the same access right by select “Set Time” or create another
Access right by selecting “Submit & Create another Access Right” and repeat the above steps, or confirm this
access group by clicking “Submit Access Group”.
3.28 To Delete/ Modify Access Right
To delete any access right, under the Modify Access Group page, check the relevant box then click “Delete”. If
all access rights are to be removed, click “Select All” then click Delete to remove them from the system, or
click “Deselect All” to undo the selection.
To Modify the Access Right, click on access right number under “Access Right ID”. The information that can be
modified includes:
Quick Access: -Choose to access the device using FingerPrint or Smart Card or
PIN (Quick access: Enable) or dual access (Quick access: Disable)
The Access Time: -From which day and when does this Access Group is allow to access the terminal.
27
Users can then set each terminal's trigger schedule individually.
Setting a Trigger schedule will display the respective Trigger as the default Trigger on the bottom right corner
of the ACTAtek3 LCD screen, and will save the Event Log with the selected Trigger name when the user access
the device.
The below following page which it will show the time settings for the trigger, grey dots stand for disabled,
while the black dots stand for enabled.
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To modify the time settings & other information for the relevant trigger displayed,
The information to be modified includes:
Trigger Name - Display name for the Trigger.
Day
- The days for the setting to be adjusted.
From (Time)
- Select the onset of this trigger.
To (Time)
- Select the end of this trigger.
Set
- Set whether to enable or disable it.
To confirm the change, click “Modify” to set the Trigger Name and “Set Time” to update the schedule.
3.29 Holidays Settings
The Holidays Settings option is for companies that have unique access rights or options for those days.
Holiday setup can be done from “Access Rights Control” by clicking on “Holidays”, which will show the
following screen:
To add a new holiday, either click on the calendar to find the dates to add. Or type out the date in
yyyy/mm/dd format and click “Add”. To remove holidays, click on the holidays already in the list and they
will be automatically removed from the system.
3.30 Terminal Settings
3.30.1 Terminal Setup
To make any system configuration changes to the system, click on Terminal Setup under “Terminal Settings”
from the left column. All system changes that are technically related will be available from this option for the
network and super administrator.
29
The options that can be changed include Network Settings, Fingerprint Matching Setting &
Miscellaneous Setting:
Terminal Description
- The Description of the terminal
IP Address
- The IP Address of the terminal (Dynamic or Static)
Subnet Mask
-If enable DHCP, it will be automatically entered.
Default Gateway
-If enable DHCP, it will be automatically entered..
DNS Server
- If enable DHCP, it will be automaticallyentered.
Security Level (for Automatch) - The Fingerprint Security level for the system. Lower the level for higher
and successful matching rate.
Wiegand Output
- This option is to enable Wiegand output from the unit to the external I/O
board.
Console Display Timeout Settings
Welcome Message Timeout
-You can select from 1sec to 3 sec.
Console Display Timeout
-You can select from 30 sec to 1 hour.
Terminal Mode –
Standalone: the device will work with previous ACTA2 SOAP/API.
Access Manager: the device is able to register with the Access Manager.
Job Code
-Disable / Enable.
Door Strike 1 Option
- Setting for Door Strike to open door.
-Emergency Mode -For users who were assigned to EMERGENCY
department can open door.
-Relay Delay - This will keep the door open for the seconds specified.
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Door Strike 2
- Door Strike 1 Clone - To set Door Strike behave as Door Strike1
Door Strike 2
- Access Denied - To be triggered when the login is access denied.
Door Strike 2
Door Strike 2
- Bell Schedule - To enable the Bell schedule option.
- Active Alarm - Trigger the Alarm connector when door opened more than
30 seconds
- To enable external network camera during Remote Door Open.
- This option lets you select between various languages.
- Specify other port to use for the webserver.
- Restrict IP address(es) to access this web interface.
- Numeric code use as duress code. This is used as prefix in the user
password.
- SMTP Server for outgoing mail sent by the unit.
Network Camera
Language
Webserver Port
Allowed IP
2-digit Duress Code
SMTP Server
3.30.2 Authentication/Log Setup
3.30.3 Log Setup
-Log Event: To choose to disable or enable event logs generated at the device.
-Log Size: To choose to store off-line event logs storage size.e.g.10K or 75K.
-Log Unauthorized Event: To choose to disable or enable on whether to store the unauthorized event or not.
-Accept Unregistered Smartcard: To choose to disable or enable on whether to accept and record the
unregistered smart card or not.
-Photo Option for Log (Authorized Event/ Unauthorized Event): To choose whether to take a snapshot for the
authorized event or unauthorized event.
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3.30.4 Additional Security Options
-Auto IN/OUT: It is a feature for time attendance that allow the system assume the first authentication is IN
and follow by OUT without having the user to select the function key of IN or OUT.
-Auto Rest IN/OUT: The device will reset at 2359hrs and the next authentication will be IN.
-Reject repeated event: It is a feature that the device will reject the same event within the defined time. This is
prevent double scanning, especially using RFID card
-Anti-passback: It is a feature to prevent from the tail-gating .If someone did not have IN event first, he/she
will not be able to access the device as OUT event.
-Lunch Break / Lock Out: It is a feature to make sure the staff takes their lunch break as the defined time
period. Lunch lockout period is configurable from 1 to 120 minutes. This lockout period is the time between
F1 (LunchIN) and F2 (LunchOUT). User is not granted access when he fails to meet the above conditions.
3.31 Terminal List
The “Terminal List” option under “Terminal Settings” can be used to view the list of terminals, and their
respective name, type, serial number and IP Address, as shown below.
Under ‘Server list’, you can check the Event Logs sending status about the last sync. date and time with Agent
ver.2’s or Access Manager software’s back-end database.
3.32 Door Open Schedule
The Open Door Schedule is a feature to control the open access to the door entrance. Fill out the parameters
in the page to set up the time for the open access time of the door entrance.
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3.33 Bell Schedule
The Bell Schedule option needs to be enabled via Door Strike 2 Option under Terminal Setup page. Once
enabled, ACTAtek3 is able to trigger a bell wired to the door strike 2 connector for the scheduled time.
33
34
3.34 Connection Profile
- Reserved for the Agent configuration
- Used for Dial-up Modem
3.35 Terminal Clock
The “Terminal Clock” can be modified according to the region you are in. It is extremely useful to have a
correct timing for all time attendance purposes or for reporting purposes since that’s the time the system will
record for any access.
If the SNTP (Time server) is enabled, then the ACTAtek3TM will sync. its time with SNTP server each 3 hours.
If the SNTP is disabled, the ACTAtek3TM will either have to follow the time on the PC or a time can be set for
the device according to the local time settings.
To let ACTAtek3TM to follow the time on the PC, select “On” for Auto Adjust. To disable this auto adjust, select
“Off” and the time setting will be available for users to input the “New Date” and “New Time”. Click ‘Set Time’
to set the device’s date/time after “Auto Adjust” finished.
Besides, please select the correct Time Zone where the device was installed at which region.
Click “Set” to save any modifications made.
3.36 External Devices
If ACTA3 was connected to the external I/O board, you can see the connection status at external devices
page.(Note:ACTA3 device will automatically detect the external I/O board
once connected.)
35
3.37 Cloud Storage Service
Requires Google spreadsheet account to be able to get event logs real-time for every user.
Step1. Login to your personal or company's Google Drive account.
https://drive.google.com/
Step2. Create a "new spreadsheet".
Step3.Download and import the "template event log file" ,and then "open" a new spreadsheet.
Note: Download link of “template eventlog file’
http://www.actatek.com/Downloads/actatek3/support/template%20eventlog.csv
36
37
Step4. Configure Google Drive setting about who can access the file. See below.
38
Step5.Wrtie down and “spreadsheet key” of Google Drive file. See below.
Step6.Login to ACTAtek3's Web UI to set up ,and enable ACTAtek3's Cloud Storage Service with correct login
detail and right new created Google Doc spreadsheet key. See below.
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Step7.After that, please do the "hardware reboot".(power off & power on).
Step8.After the device reboot, the user can start to access the device to generate new event logs which the
new event logs will be pushing to Google drive file. You can open your Google Doc link to check the event logs
any time from any place. See below.
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3.38 Short Message Service(SMS)
3.39 Alert Log Settings
You can configure the alert log settings so that the device will be able to send the system’s alert event log to
the administrator via E-mail or SMS. See below.
3.40 Alert Log
You can configure the remote syslog settings to store the device’s system logs to the remote
server. See below.
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3.41 Backup System Data
Backing up is an essential part of any system. It can provide the added security and flexibility that is needed
for these devices.
With the Backup System Data feature, the system’s configuration files can be saved, so as the user data. In
general speaking, the user information, event logs, access group, and triggers will be saved during the backup.
In that case, it could help the units share the configuration with different devices in the network, or rollback
to a previous setting when something goes wrong with the system.
To backup the system configuration, click on “Backup System Data” under Tools from the left column of
options.
Once selected, click “Download” to download the data on to the PC. The system will then prompt to save the
file in the PC, click on the specified location and save the file.
3.42 Restore System Data
If the device may have some issues, and required to restore, you can click “Restore System Data” option under
Terminal in the left column.
Click “Browse” to locate the specified and previous backup system file, once located, click “Open”.
Then click “Upload” to upload the file back into the system for the previous configuration to take place.
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3.43 Firmware Upgrade
Firmware releases will be carried out on a regular basis. ACTAtek R&D team will continue to add new
features to ACTAtek3, and provide the download links of the latest firmware for our clients to download.
To upgrade your unit with the latest firmware, click on “Firmware Upgrade” from the left column under
“Terminal”.
Click “Browse” to locate the firmware (once downloaded to your machine from our website).
Click “Open” once the file has been located, and “Upload” to upload it to your system. You will then be
prompted to upgrade your system, this should take a couple of minutes. Once upgraded, please do reboot the
unit to take effect the new firmware.
Also from this page, the current firmware version can be seen, and the upgrade count is also available to show
you how many times the system has been upgraded, for your reference purposes. Once upload is clicked, the
system will install the new firmware and your system will reboot automatically to let the new changes take
effect. After the device finished Firmware upgrade, you can click ‘Log Off’ and re-Login to the device’s Web UI
to check the ‘Terminal Status’page.
3.44 Download Report
The Download Report option allows for easy download of attendance reports of employees in CSV or TXT
format. Reports can be downloaded by various different options, as shown below.
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Reports can either be downloaded by:
User Name
User ID
Department
Period
From/To (Date yy/mm/dd)
Event
Format – CSV or TXT
Click “Download” for the report to be downloaded to your system for payroll or other management purposes.
3.45 Capture Fingerprint
The ACTAtek3TM can capture fingerprint in real time and help in analysis of why certain fingerprints are
being rejected by the unit or what is causing the rejection. This option helps the technicians better
understand the fingerprint issues and what they can do to improve readings.
This image is captured via the terminal menu under “User Management” --> “Capture Fingerprint”. Once the
fingerprint is captured, it can be viewed via the web interface, as shown below.
These images should only be used for analysis purposes, and ACTAtek is not liable for any mis-use of these
images, please also note that all fingerprint data collected can only be used for scanner analysis with no other
purposes.
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3.46 Capture Picture
You can use this feature to take a picture for the staff’s employee photo or the taken picture
can be used for the remote door open purpose.
3.47 Remote Door Open
Most organizations or corporations or even small business have visitors coming in and out for meetings, or to
drop parcels, etc. Those visitors are not enrolled in the system since they are not part of the company’s
payroll or should not have access to the office at odd hours.
For these reasons, the Remote Door Open feature comes in handy since visitors do not need to be enrolled in
the unit to gain access, but the reception or someone near a computer can simply open the door using this
feature, which enhances flexibility and convenience of the system.
To open the door remotely from any computer, click on “Remote Door Open” under Tools, which will display
the following page:
45
Once selected, click “Open the Door” to open the door remotely. If successful, the message “The door is
opened” will be displayed.
3.48 Reboot
To reboot the ACTAtek3 remotely, the 'Reboot' option can be selected.
Click on the 'Reboot' button to reboot the unit.
3.49 Register
You will be redirected to our support website to register the device’s warranty at our support website. Please
follow up the product registration steps as shown in the webpage.
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Chapter 4
4.0 Additional Security Options
4.1 Auto IN/OUT
Admin users can enable this feature at ‘Authentication /Log Setup’ web page.
When this feature is enabled, the trigger set is ‘Auto’.
Triggers are automatically changed based on previous trigger status of individual user.
The picture above shows how Auto IN/OUT works.
· User login at 10.21 – his trigger is IN and event logs are updated
· User logout at 19.00 hours – his trigger type is automatically changed to OUT and event logs are updated.
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Following screen shots shows the Time Attendance report and event logs:
Reset feature for Auto IN/OUT, if enabled, resets trigger at midnight (00.00 hrs)
Consider the following case:
48
· On Day 1, user login, the trigger is Auto IN, event logs are updated.
· User forgets to logout (due to tailgating).
· As the Reset option for Auto IN/OUT is enabled, the triggers are reset over midnight
· Next day when the user login, the trigger is Auto IN, as per usual.
· Attendance for Day 1 is not calculated as there is no OUT trigger.
Following are the Time attendance and event logs screen shots
4.2 Reject Repeated Event:
Admin user can enable this feature at ‘Authentication/LogSetup’ web page.
Reject repeat event duration in seconds has to be fill in, maximum duration being 86400 seconds. This
duration is for the ‘Reject repeat event’ to be effective. When the duration is set to ‘0’, ‘Terminal setup failed –
Invalid Limit for Reject repeated log’ message would be displayed on web UI and the duration would be
infinite.
49

When this feature is enabled, the device detects repetition of any trigger type within the specified
duration.

Consider the following situation:



User login using F1 trigger at 18.53.20
He once again login using same trigger (F1) within 8 seconds. The device responds “Reject
Repeated Login”.
But the subsequent login after the specified duration, will be successful and eventlogs are
updated.
Following is the screenshot of event logs.
4.3 Anti-pass back:
The main purpose of anti- pass back system is to prevent a card holder from passing their card back to a
second person to gain entry into the same controlled area. This also improves the accuracy of roll call ‘Last
Known position’ reports and deters tailgating. Anti- pass back sequence being ‘IN-OUT-IN-OUT-IN-OUT’. If the
user logs IN using his card and then passes his card back to a friend, the card would not work the second time.
Because the attempt to use card second time would create IN-IN sequence that is violation of anti-pass back
rules.
Admin users can enable this feature at ‘Authentication/Log Setup’ web page.
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Consider the following case:


51
This is the normal anti-pass back sequence.
As long as the user follows ‘IN-OUT-IN-OUT’ sequence, there will be no violations.
Consider the following case:


User login (FP/Smart card/password user), upon successful authentication, event logs are updated.
User login once again, the sequence ‘IN-IN’ is generated which is anti-pass back violation. And hence
an error message “Anti-pass back violation” would be displayed without granting access to the
second user and event log (rejected event) will be updated.
Following is the screen shot of event logs being generated:
Following is another example of anti-pass back violation:
Anti-pass back is reset at midnight 00.00 hours.
Consider the following condition:
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




User login using IN trigger, upon successful authentication event logs are updated.
User logout using OUT trigger, event log is updated.
User login once again ‘IN-OUT-IN’, user is granted access and event log is updated.
But the user forgets to logout due to tailgating.
Next day when the user login, he is granted IN access as per usual, as the triggers are reset in
midnight (00.00 hours).
Following is the screen shot of event logs being generated:
4.4 Lunch Break / Lock Out:
Admin user can enable this feature @ ‘Authentication/Log Setup’ web page.
Lunch duration called ‘lock out’ can be fixed between the range 1 to 120 minutes. Default value being 30
minutes.
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All the triggers are available to the user when this feature is enabled.
Following are the triggers used to implement the logic:
1.
2.
3.
4.
IN – This trigger is considered for user login, IN time is recorded for generating attendance report.
OUT – This is considered as user logout and OUT time is recorded for generating attendance report.
F1 – Lunch IN trigger. Only the first lunch IN time will be recorded. This time can be viewed and
Reset @ ‘View User List/Modify User’. The first lunch IN time is used to calculate the lock out
duration for individual user. First lunch IN time will be reset for all the users, every midnight at 00.00
hours.
F2 – Lunch OUT trigger. User is allowed to use F2, only when he has first lunch IN time and has over
lock out duration. Upon successful lunch OUT, the first lunch IN time will be reset, thus allowing user
to have second lunch in.
Consider the following case:



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User login at 9.00 hours and logout at 18.00 hours
First lunch in is at 13.00 hours.
The subsequent F1 triggers will not be considered for calculation of lock out period. But event logs
will be updated.
Following is the screen shot of attendance report and event logs being generated:
Working Hours
(18.00 - 9.00 ) = 9 hours
Lunch 1
(14.00 - 13.00) = 1 hour
Lunch 2
(15.30 - 15.00) = 0.5 hour
Total working hours
(working hour - (lunch 1 + lunch 2))
(9 - (1 + 0.5)) = 7.5
Consider another example:


User has used several triggers throughout the day.
Logic to generate Attendance report still remains the same.
Following are the screen shots of attendance report and event logs:
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Working hours
(18.00 - 9.00) = 9 hours
Lunch 1
(F2 - F1)
(14.00 - 13.00) = 1 hour
Lunch 2
(16.00 - 15.00) = 1 hour
Total Working hour
(Working hour - (Lunch 1 + Lunch 2))
(9 - (1 + 1) ) = 7 hours
Consider another example:
Always the lunch IN/OUT time lies within user log IN/OUT range.
If the Lunch IN (F1) trigger happens after OUT trigger, then it is considered as invalid entry.
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Error message: Invalid Entry
Working Hours:
(13.00 - 9.00) = 4 hours
Total working hours:
4 hours
First lunch IN time for all the users will be reset at midnight (00.00 hours).
Consider the following case:



User is having a valid IN and OUT event.
But after lunch IN, the user forgets to do lunch out due to tailgating.
User logs IN the next day. For lunch out authentication, the first lunch in made by the user
after 00.00 hours will be considered for calculation and not the lunch IN time that he made
the previous day.
Following is the attendance and event log screen shots:
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Chapter 5
5.0 Door Connections
This Chapter assumes that the reader is comfortable with the following terms and concepts;



A knowledge of basic DC voltage and circuitry
An understanding of basic wiring diagrams
“Fail-Safe” and “Fail-Secure”
Notes:
ACTAtek supports 12VDC door strikes/maglock with a maximum current draw now exceeding 1amp. The
door strike / maglock must not share power with the ACTAtek. Do not attempt to use the power supply
included with the ACTAtek to power both an ACTAtek and a door strike / maglock. Approved centralized
power supplies with isolated and filtered outputs may be used. Please contact your sales representative for a
list of approved power supplies.
ALL DC STRIKE INSTALLATIONS RECOMMEND TO USE A DIODE TO PREVENT EMI DAMAGE!!
The diode should be installed on the lead wires of the strike / maglock. The following polarity should be
observed when installing the diode:



Positive DC voltage is connected to the Cathode end of the diode.
Negative DC voltage is connected to the Anode end of the diode.
Diode Selection:
a) Use P/N:1N4004, if the Door Strike rates at 12VDC/1A;
b) Use P/N:6A1, if the Door Strike operating current is within 1 - 6A.
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5.1 Fail-Safe Lock with 1 ACTAtek Unit
5.2 Fail-Safe Lock with 2 ACTAtek Units
59
5.3 Fail-Secure Lock with 1 ACTAtek unit
5.4 Fail-Secure Lock with 2 ACTAtek Units
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5.5 Connection From ACTAtek to I/O Box
Instructions on how to connect the reader to your I/O box
1. Connect the RS232 cable provided to the RS232 (JP 17) on ACTAtek 3 unit.
2. Connect Power cables to JP13 of External I/O Board as per diagram.
3. Power up External I/O Board ( Wait for around 2 sec OR wait for amber led remain ‘ON” only before
continue step 4.)
4. Power up ACTatek3
5. Then Access the terminal WEB UI under [Terminal Settings>External Devices] then hit “refresh” button to
add the I/O board.
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Chapter 6
6.0 Hardware Reset
62
Chapter 7
7.0 ACTAtek Applications
7.1 ACTAtek Agent (Middleware)
The ACTAtek Platform is easily configured to become a client/server setup allowing remote, automated data
gathering and pushing the data back to the backend database. ACTAtek Agent can support different type of
database such as MS Access ,MS SQL, Orcale, MySQL, CSV and TXT. This key feature would help the 3rd party
application to cut down the development file and to be easily integrated with the ACTAtek ID Management
platform such as TA/PayRoll and HR management applications.
Key features:

Real-time collect Event Logs
Support different database for 3rd party software integration

MS SQL / MS Access

Oracle 9i or above

MySQL or CSV/TXT
7.2 ACTAtek TA
PC based/Client based application where it caters small business to provide the following:
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•
Basic TA, Shifting and OT calculation
•
Merge both Database from different terminals
•
Data Import for large number of users
7.3 Access Manager Suite
Introduction
Access Manager Suite (AMS) provides centralized web-based control and management to multiple ACTAtek
terminal environment setups. It also comes packed with features without any limitation in its software so that
the system administrator can have full control of the ACTAtek system at all times, either on site or remotely.
In addition, the AMS software gathers event log data from all ACTAtek terminals into a centralized database
to simplify user redundant tasks. To enhance user management, AMS will facilitate all data synchronization of
ACTAtek terminals from user modifications to newly added users. Adding or editing users in the AMS control
center becomes an easy process along with managing access groups and rights, departments, open door
schedules, and reports.
The AMS software is designed to be robust and versatile so that ACTAtek terminals on different networks,
either public or private, can connect and communicate globally.
Network Diagram
System Requirements
Hardware Requirements
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CPU Processor
Dual Core 2.0 GHz or faster (32-bit/64-bit)
Memory
4.0 GB or higher
Hard Disk Space
20.0 GB or higher
Network Controller
100 Mbps or higher
Software Requirements
Operating System
Windows XP Professional (32-bit)
Windows Vista Business (32-bit/64-bit) or above
Windows 7 Professional (32-bit/64-bit) or above
Windows 8 Professional (32-bit/64-bit) or above
Database Server Software Support
Microsoft SQL Server 2005
Microsoft SQL Server 2008
MySQL
Oracle
Microsoft .Net Framework
2.0, 3.5, & 4.0
Supported Web Browser
Internet Explorer 7.0 or higher
Firefox 3.5 or higher
Chrome 6.0 of higher
Safari 5.0 or higher
Microsoft .Net Framework Requirements
AMS Version:
.Net Version Requirement:
1.2.3.40 to 1.2.3.x (Latest)
.Net 4.0
1.0.1.28 to 1.0.1.33
.Net 2.0/3.5
To download Microsoft .Net Framework, follow the link below:
http://www.microsoft.com/net/downloads
7.4 Accessing AMS
Method
URL
Local computer access to AMS
http://localhost/AccessManager/
Network access to AMS
http://IP ADDRESS OF SERVER/AccessManager/
Enter the URL applicable to the method of accessing AMS to the address bar of a web browser.
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Activate AMS
Press Log In at the top right to obtain this page. Contact ACTAtek support staff and provide the Product Key
to them and in return, you should receive an Activation Key back.
Log Into AMS
Administrator Default Login Details
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Username
Admin
Password
1
Setup Database In AMS
Once you've logged in as an administrator, go to Control Panel and then Database Configuration.
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Choose the correct Database Type. Enter in the Database Server Address which includes either the IP
address of the database server followed by the instance or localhost followed by the instance. For the
Database Name, ensure that you have entered a database name that does not exist in your database server
so that is creates a new AMS database. Supply the appropriate User Name and Password with rights to
create the database in your database server. Press Setup to proceed and the successful output can be seen
below.
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Server Setup In AMS
Next step is to go to Control Panel and then Server Setup. Enter a desired Terminal Group name and
ensure the Server IP Address corresponds to the detected Server IP. Now provide the time zone information
in accordance with your region. A public SNTP server is pool.ntp.org. Now provide a Magic String of your
choice which will be used as the encryption and decryption key while transporting event logs over the
network. Press the Setup button to save changes. A successful message will appear like in the below image.
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Add New AMS Login Accounts
To add new AMS login accounts, go into Control Panel and then Register/Edit/Delete Account under
System Accounts.
Provide a new Login ID, Name, and Password. Check the boxes for Admin and Activate and press the
Register button to add the new administrator account.
Assign Permission To AMS Login Accounts
Go into Control Panel and then Assign Permission under System Accounts. Press the Select clickable link
to change permissions for the corresponding user. Now check and uncheck areas in Access Manager you wish
to restrict or grant access for this particular user. Press the Apply button to save the changes.
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7.5 Configuring ACTAtek Terminals
Accessing the ACTAtek Web Interface
Super Administrator Default Login Details
Username
A999
Password
1
By entering the IP address of the ACTAtek in a web browser of a computer that is connected to the same
network as the ACTAtek, you will be able to bring up the web interface as shown above. Now you will be able
to login to the ACTAtek over the network for configuration.
*It is important to use capitalized letters in the Login ID field.
7.6 View Device Information
To obtain the ACTAtek's device information such as the current IP address, serial number, connectivity status,
and more; press the enter key 6 times on the key pad.
Follow this sequential pattern:
on the key pad.
7.7 Enable Access Manager Mode
Once you have logged in as super administrator through the web interface of the ACTAtek terminal, click on
Terminal Setup in the Terminal Settings menu. Scroll down on the page and locate the Miscellaneous
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heading. In Terminal Mode setting, switch over from Standalone to Access Manager and press the Submit
button at the bottom of the page to save the changes.
7.8 Register ACTAtek to AMS
After Access Manager terminal mode is set, proceed by clicking on Access Client Setup in the Terminal
Settings menu. Provide an Endpoint URL that point to the Access Manager Suite Server via an IP address
followed by the port and the location. Press the Set button to test the Endpoint URL.
Endpoint URL:
http:// IP ADDRESS OF AMS:80/AccessServer/AccessService.asmx
Example:
http:// 192.168.0.14:80/AccessServer/AccessService.asmx
If the Register button appears, that means the ACTAtek terminal was able to connect to the Endpoint URL
that was provided.
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Troubleshooting:
If you are not able to get to the screen with the Register button and Server Status reports offline, check:
1) Endpoint URL for typing mistakes.
2) The IP address of the AMS server is correct.
3) The firewall settings on the AMS server are set correctly such that port 80 is open.
Press the Register button to register this ACTAtek terminal to Access Manager.
The ACTAtek terminal that is the first to register to AMS with a clean database will push all its user data from
the ACTAtek terminal into the AMS database. All following ACTAtek terminals that will be registering to AMS
will have its user data replaced by the downloaded copy from the AMS database during registration.
When the ACTAtek terminal has finished the registration process, a successfully message as indicated below
would appear.
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To verify that the ACTAtek terminal is now registered and connected successfully with AMS, you can login to
the AMS web interface and press Terminal List in the menu. It should now list this registered ACTAtek
terminal in the terminal list found in AMS.
7.9 Access Manager Suite Functionalities
7.9.1 Auto User Synchronization
By default, auto user synchronization is set on enabled. All user changes made on the ACTAtek terminals or in
Access Manager will propagate updates to all connected ACTAtek terminals to ensure a synchronized state. If
you are not sure, leave Auto User Synchronization on enabled for the best performance. This feature can be
disabled by going into Control Panel and then System Configuration and selecting Disabled. By pressing
the Update button, the changes will then be saved.
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7.10 Add Users
To add a new user, go into Access Manager tab, then User Admin and Add Users. The User ID and
Password fields must only contain any of these characters found in "0123456789ABC". The User ID must
also have a length of 3 or more characters long. For fingerprint and smart card enrollments, this will have to
be accomplished on any of the registered ACTAtek terminals by providing the associated User ID to the
fingerprint or smart card enrollment process.
In the status field, ensure Active is checked to enable this new user in the system. You may also wish to check
Password if this user can enter through PIN method otherwise leave it unchecked if you do not wish to let
this user authenticate through PIN method.
Additional settings which you may choose to set for any new user are: department & groups, user
information, user expiry date, and user messages. All these user settings can be modified in View/Edit User if
you choose not to set any now.
7.11 View/Edit User
This feature allows you to make any changes except User ID to an existing user in the system. You can choose
to edit, view, or delete an existing user over Access Manager. To delete multiple users, check the boxes that
are associated to the users that you would like to delete and press the Remove button.
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To narrow down a specific user, the search options allows you to search by User ID, First Name, Last Name,
Department, and or Group. To view the search result, press the Search button.
7.12 Bulk Changes On Users
Bulk changes on users allow the administrator to make changes to multiple users in Access Manager at the
same time. Press the Refresh button to reveal a list of users in Access Manager and check the boxes
associated to the users that you want to make changes to. Changes include enabling or disabling user settings
for: user active status, fingerprint, automatch, password, and smart card. Additionally, adjustable user
settings apply to fingerprint quality, departments, and groups. For each change, press the Set button to save
the changes to the queue. When all the changes are made, press the Commit button to permanently make the
changes to the selected users. The registered ACTAtek terminals will now enter System Maintenance Mode
while these changes are being made.
7.13 Add/Edit/Delete Departments
Departments are used for associating users into main groups. This feature allows the administrator to add,
edit, or delete departments in Access Manager. Departments also help categorize users and will be the
foundation for setting up Access Groups and Access Rights. To associate users to departments, you will edit
a selected user in View/Edit User and in the Department tab, check the listed departments relevant to this
user and press the Update button to save the changes.
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7.14 Add/Edit/Delete Access Group
The default settings of Access Manager already have predefined access groups. The administrator may choose
to customize or remove irrelevant access groups and departments to personalize their setup and
environment. Setting up an access group is the next step in creating an access right. Access groups are used to
distinguish different levels of access in a department.
7.15 Add Access Right
An access right is an access control policy used for binding an ACTAtek terminal to an access schedule with
the associated department and access group. This will enforce users in that associated department and access
group to the access schedule as defined by the administrator. The advantage of using access rights is that it
will provide the access control rules to ACTAtek terminals. For example, using access rights can limit certain
user groups to certain ACTAtek terminals. Additionally, it can restrict the time and days when a user can have
access.
To setup an access right, provide an Access Right Name followed by selecting a Dept/Group Name from the
list which this access right will affect. Users in this department and access group will have this policy applied
to them. Next, select an ACTAtek terminal from the Terminal Name / SN list to apply this access right to and
set Quick Access to enable.
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In the Day & Time field, the administrator defines the restrictions and the rules in terms of a schedule. By
default, the schedule has all time and days of the week disabled which can be referenced below by the light
grey dots.
After making setting changes to the Day & Time field, press the Modify Time button to review the changes
made. The filled black dots are set for enabled while the light grey dots are set for disabled.
In the example above, the affected department and access group can only access the ACTAtek terminal on
every Tuesday from 07:00 to 17:59.
Press the Add button to add this access right to Access Manager. Notice that this access right only affects a
single ACTAtek terminal therefore to have this access rights affect all your ACTAtek terminals, you will have
to add a new access right for each individually ACTAtek terminal. Use the existing access right schedule drop
down list to load any already defined access schedules.
If an access right does not exist in Access Manager for a particular department and access group, this means
that the users belonging to this group will not have access to any of the ACTAtek terminals and they will
receive an access denied message upon authentication.
To associate users to this department and access group, you will edit a selected user in View/Edit User and
in the Group tab, check the listed department and group relevant to this user and uncheck all that are no
longer relevant. Press the Update button to save the changes. A user can belong to more than one access
groups.
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7.16 View/Edit Access Right
The administrator can view/edit/delete any defined access rights in Access Manager by using this
functionality. By default, all registered ACTAtek terminals will create an access right with the department
General and group General Staff. This means all newly registered users will have access to all the ACTAtek
terminals in the system. The administrator may want to remove these default access rights so that the newly
registered users must be placed in their correct department and group before allowing them access on the
ACTAtek system.
7.17 Edit Triggers
Make changes to the trigger name/value for an individual ACTAtek terminal by clicking Edit for the
corresponding trigger and terminal ID you wish to edit. The administrator can choose to disable all unused
triggers by clicking on the edit action and selecting disabled and then followed by clicking on Update.
Make all trigger changes to an individual ACTAtek terminal and you can use the Copy Trigger function found
in the Terminal menu to copy triggers from this ACTAtek terminal to all the remainder ACTAtek terminals if
they share the same triggers to reduce redundant work.
7.18 Trigger Schedule Setup
Based on a schedule, the administrator can choose enable or disable triggers. To setup this functionality,
select an ACTAtek terminal from the drop down list. In the Day & Time field, select a trigger ID, time frame,
date, and specify either enabled or disabled. To save this schedule, press Modified Time button and the
changes will now reflect on the trigger schedule field. When ready, press the Setup button to make the final
changes. By default, the trigger schedule settings are on disabled and affect no days of the week unless
checked.
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7.19 Holiday Setup
The administrator can specify days that are considered as holidays. Simply select the date from the calendar
and type in a descriptive description. Press the Add button to save it in Access Manger. The administrator can
remove any existing holidays that were added previously. The use of holidays is for grouping days that can be
effected by a schedule. For example, access rights are affected by a schedule therefore an administrator can
define an access right to deny all entries for specific access groups on holidays since the law may forbid the
staff from working and entering the facility.
7.20 Door Open Schedule
The administrator may set an open door policy to enforce any doors controlled by the ACTAtek terminals to
be opened based on a set scheduled and closed otherwise. By default, the schedule settings are on disabled
and affect no days of the week unless checked. In the Day & Time field, set enabled with a selected time
frame and check all days that will be affected by this change. By pressing Modify Time, this will update the
Time Schedule to reflect the future modifications. Notice that the black filled dots represent enabled and the
light grey dots represent disabled. The example below indicates the door will remain open on every Monday
from 00:00 to 23:59.
Ensure to select an ACTAtek terminal in the drop down list to affix this schedule to so the affected ACTAtek
terminal will know to leave its door open. Press the Setup button to finalize all the changes to the ACTAtek
terminal. For all remainder ACTAtek terminals, you may choose to use an existing open door schedule that
has been applied to another ACTAtek terminal or create another customized open door schedule if necessary.
7.21 Bell Schedule
If any of the ACTAtek terminal is connected to a bell ringer, the administrator can set the bell to ring based on
the programmed bell schedules. By default, there is no bell schedule in Access Manager. To add a new bell
schedule, select an ACTAtek terminal from the drop down list for this schedule to take place and configure the
Day & Time fields. Check the days in the week for this schedule to come into effect and press the Setup button
to save all changes.
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7.22 View Event Logs
Administrators can view event logs that have been collected from the ACTAtek terminals in real time.
Additionally, the administrator may choose to use the search option to search for specific events and export
the results in a CSV file. The View EventLog Viewer button shows all event logs collected in real time with
the newest at the top of the list. By pressing on the Search button, the results will be displayed as a static
page.
7.23 Add Manual Event Logs
The administrator can add events to Access Manager for corrections in the system. To begin, specify the User
ID of an existing user. Now select the terminal ID, the appropriate event trigger, the date, the time, and leave a
remark as a reason to add this manual event. Press the Add button to complete the process and the manual
event will be added into Access Manager which can then be searchable in View Event Logs.
7.24 View/Delete Manual Event Logs
The administrator can view all event logs that have been added manually into Access Manager and delete any
incorrect manual events. Put a check in the boxes to the corresponding events and press the Remove button
to permanently delete them.
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7.25 View Terminal List
View Terminal List shows the status and details of all registered ACTAtek terminals. This page will provide
the ACTAtek terminals' serial number, model, IP address, firmware version, user count, and sync information.
7.26 Copy Terminal User
Copy terminal user allows the administrator to copy the user data found in Access Manager or in another
ACTAtek terminal as the source to another ACTAtek terminal as the destination. When auto user
synchronization is disabled, copy terminal users may be deemed useful.
7.27 Copy Group Access Right
Copy group access right allows the administrator to copy the access rights associated to the source terminal
to a destination terminal as selected in the drop down list. In addition, access rights are listed to show which
access rights will be copied over to the destination terminal from the source terminal.
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7.28 Copy Trigger
Copy trigger allows the administrator to copy the triggers found in one ACTAtek terminal to another. Select
an ACTAtek terminal to use as the source and another ACTAtek terminal as the destination. Press Copy
button to save the changes.
7.29 Department Association
Department association allows the administrator to associate newly registered user to specific departments.
To accomplish this, predefine an ACTAtek terminal from the terminal list and select a department and press
the Associate button to add this association. Now all newly added users on this terminal will automatically be
associated to the specified department.
7.30 Data Import
The data import utility allows the administrator to import multiple users into Access Manager using a CSV
file. Firstly, set your delimiter and check First row contains field names. Next, press the Browse button and
select the CSV file containing the user's information. Press Load button and it will read the CSV file into
Access Manager.
Now press the Data Mapping tab to configure all additional settings for the users which will contain user
level and privileges, departments, groups, and user status.
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Press the Import button to import the configured settings and users to Access Manager.
7.31 Reports
To run reports, the administrator has the options to filter by user ID, department, and time frame. Press the
View Report button in each report section to generate the report as required. When the report is finished
generating, you may choose to export it as an Excel, Word, or PDF file.
7.31.1 Daily In/Out Report:
Shows a report with the first IN event and last OUT event of the day with the total working hours.
7.31.2 Detail Report:
Shows a report with sequential IN and OUTs event of the day with the total working hours.
7.31.3 Absent Report:
Shows a report of users that were absent or present on the day.
7.31.4 Late Report:
Shows a report of users that were late with the restriction where the administrator specifies the finished
time.
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7.31.5 User Status Report:
Shows a report of users with a status (anyone that has punched in with a trigger) on the day of. The
administrator may choose to add filters to only display a specified trigger before pressing the View Report
button.
7.31.6 Roll Call / Fire Report:
Shows a report of users with a status of "IN" or "OUT" or both as specified by the administrator prior to
searching.
7.31.7 Auto In/Out Report:
Shows a report with sequential IN and OUTs event of the day with the total working hours if the AMS has
Auto In/Out feature on.
Chapter 8
8.0 Access Manager Advance Features
8.1 APB Requirements
Software & Firmware
Access Manager Suite
Actatek 3 Firmware
Version
1.2.3.64 or newer
3_06.1302 or newer
The advance features will require the Access Manager Suite Server to reside on the same local area network
as the ACTAtek terminals for the best possible outcome. Authentication is determined by the status of the
users from the Access Manager Suite Server when working with multiple ACTAtek terminals therefore a low
latency network is required.
8.2 Auto In/Out
The Auto In/Out feature allows the ACTAtek terminal to auto determine the IN or OUT status of an user
during authentication and records the punch event accordingly. To enable this feature, go into the Control
Panel tab and then System Configuration. Change APB setting from DEFAULT to AUTO IN/OUT and press
Update button to save. The ACTAtek terminals will now only show AUTO on the LCD screen.
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If the Auto Reset box is checked, it will reset the Auto In/Out system such that all users will punch IN event
after the specified time has been reached on the ACTatek terminal per day no matter if they have last punched
IN or OUT.
Reset All can be used at anytime by pressing the Update button. This will reset all users with the status you
have selected. For example, if you reset all with IN status, Auto In/Out system will determine the next punch
as an OUT event for all the users.
8.3 Anti-Passback
The Anti-Passback feature is used for controlling area of access such that the user must proceed with IN
event and then forced to use OUT event and not IN again. An example scenario where Anti-Passback would be
used is to ensure that the user enters through the first door with ACTAtek terminal set on IN and then exit
using the second door with ACTAtek terminal set on OUT.
To enable this feature, go into the Control Panel tab and then System Configuration. Change APB setting to
ANTI-PASSBACK and press Update button to save. To use this feature, only triggers IN and OUT will be
affected by Anti-Passback.
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8.4 Lunch In/Out
The Lunch In/Out feature is used when you would like to enforce a lunch time period so no users can punch
in from break until the set time is reached. If they try to punch back in from break before the set time has
reached, it will reject them on the ACTAtek terminals.
To enable this feature, go into the Control Panel tab and then System Configuration. Change APB setting to
LUNCH IN/OUT and press Update button to save. Set a LUNCH OUT time to allow LUNCHOUT trigger to be
used when the user goes on their break. Set a LUNCH IN time to allow LUNCHIN trigger to be used after their
break is over. The ACTAtek terminal will allow LUNCHIN trigger after the time has passed the set LUNCH IN
time in AMS.
Next, Edit Triggers on an ACTAtek terminal through the AMS web interface.
Set F1 to "LunchOUT" and F2 to "LunchIN" or F3 to "LunchOUT" and F4 to "LunchIN."
Use Copy Trigger function and copy them over to all remainder ACTAtek terminals.
When the user presses the F1 shortcut key on the ACTAtek terminal, it will bring them to the LunchOUT
trigger and etc. When the user punches with trigger LunchOUT, it will signify to AMS that the user is on lunch
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break. When the user punches in with trigger LunchIN, it will be accepted if the punch was made after 13:00
as seen in the images above or else they will be rejected.
Chapter 9
9.0 Upgrading AMS Software
9.1 Database Backup
9.1.1Upgrading AMS from 1.0.1.x to 1.2.3.x
Make sure to make a back up of the AMS database before proceeding.
When upgrading your AMS
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auto user sync off, the resync user button will not resync users from AMS to the terminal
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ACTAtek FAQ
General Information
1. How many fingerprint image templates can ACTAtek keep for each person?
ACTAtek stores up to a maximum of three fingerplate templates for each user.
2. Can the ACTAtek system support around 1000 employees each with 3 fingerprints? What is the maximum?
Yes, the number of users that can be stored are 1000 and 3000 respectively, each user stores up to 3
fingerprint images. The maximum for the stand-alone edition is 3000 users whereby each user can
store up to 3 prints.
3. Can we use one unit of ACTAtek for both access control and time attendance? If so, is there a way to
separate the time attendance records from access log (door opening) ?
Functionally, ACTAtek can be used for both access control and time attendance. But if is require to
separate the time attendance records from access log. Then they need to utilize the firmware
3_06.1304 on later by having a mixed Time Attendance only and other user are using for access
control.
4. Can you use ACTAtek to control electronic doors?
Yes, you can connect the ACTAtek directly to an electronic door. The ACTAtek takes 12V supply from
the electronic door source. Each door can be furnished with either one or two ACTAtek devices. Two
ACTAtek devices are used when you need both IN/OUT control information separately.
5. Our staff works in shifted hours or irregular hours. How can we set the IN/OUT trigger to identify the
person who is coming in or out of the office?
There are several ways to handle it: (a) Your staff can manually select IN or OUT using the "<" or ">"
arrow toggle buttons on the keypad of the
ACTAtek unit; (b) Set the "Auto IN/OUT" in the web interface, whereby the first transaction will be
taken as IN, the second transaction as OUT, the third as IN, the fourth as OUT, and so forth. (c) Use
more than one ACTAtek units to handle different shift duty. These units can be networked in primary
and secondary mode by the help of Access Manager Suite to control all the event so that user
registration does not need to be done more than once.
6. How is the dynamic content in the web server displayed using static HTML pages?
We use built-in CGI language to handle the dynamic display.
7. Is it possible to modify the content and structure of data in the database inside the reader?
No. The content and structure can only be modified by ACTAtek, not by the users.
8. What information does each transaction contain? What is approximate Length in bytes of each transactions
stored in the reader?
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User ID, Terminal ID, First name, Last name, OtherName, Date, Time, Department id,Groups, Events.
9. In an access control application. Is it possible to change the access conditions dynamically?
Yes.The administrator can change the access rights of the members of each department at any time
via the web browser.
10. How are the updates of firmware upgraded into the reader?
The firmware can be uploaded via the web interface either to add new features or fix any existing
issues with the unit.
11. Are they any development kits available for system integrators? If yes, what can be done using it?
ACTAtek does not provide such development kits but we do provide SOAP/API for the third party
integration.
12. Does ACTAtek have any remote door controller?
The connection is simple and straight forward. You only need to connect a pair of wire from the
ACTAtek to the remote door controller. And when someone is authorized, ACTAtek will send a special
signal to the remote door controller to open the door.
Please note that the connection between the ACTAtek and the remote door controller is via Door
Switch.
13. What OS does the ACTAtek run?
Embedded Linux.
14. What intrusion detection methods are there? What happens when the chassis is opened?
There is a door sensor alarm built into the ACTAtek unit, so if anyone is found opening the unit
without the proper authorization, the alarm will be triggered. Thus, it will create a message that the
“Case is Opened” then it will also send message via email or sms if Alert log has been enabled using
SNTP or SMS function.
15. Can the device support SNMP communications?
No, we do not support SNMP.
FingerPrint Enrollment
1. What is the figure print template size?
Max 4Kbytes, depends on the fingerprint image.
3. Is the fingerprint template that is stored in the ACTAtek encrypted?
When a finger is scanned, the complete image is stored and encrypted for protection. In addition, the
template is encrypted, as it can be stored on the user's local disk or smart card instead (Mifare) of
being stored on the device. So the user's privacy is preserved.
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4. Can ACTAtek support dirty fingers?
Dirty fingers are an issue for ALL biometric devices since they reduce performance. However,
ACTAtek still offers various ways to overcome dirty fingers, such as:


Try NOT to use the Automatch feature since that will require the person to have very high
fingerprint quality during authentication. This will cause dirty fingers to be rejected since the quality
of the image may be affected severely.
On the web browser, you can reduce the personal security levels for specific employees who have
dirty fingers and whose images are difficult to read by the scanner.
Networking
1. Is there an IN/OUT toggle for the ACTAtek?
To set an automatic IN/OUT toggle, you need to go to the ACTAtek web interface and set it up from
there. Or you can use the "<" or ">" on the ACTAtek keypad to set it manually.
2. We are looking at installing the device on a network behind a firewall. The payroll person is in another
location and would like to access the unit remotely. Is it possible to establish a port assignment in the
ACTAtek, to allow access to be routed directly to the unit through the firewall?
Yes, all ACTAtek devices are what we call Internet Appliances which means that they have an IP address with
Port address. You just assign a sub-IP address to the device behind your firewall. You can then access the unit
anywhere anytime in the world using a web-browser.
3. Is there encryption for the information that is send/received to ACTAtek terminal?
Yes, ACTAtek is fully encrypted with the latest SSL technologies and all communication between the
device is secure and steady.
4. Is there a way to use a different port apart from port 80 that ACTAtek is at this moment using for TCP/IP
connection?
The ACTAtek can support different port from 1224-65535.
5. With respect to LAN interruptions how do the system works without being affected by the LAN?
The units are capable of operating in stand-alone mode, even if the LAN connection is temporarily
broken. If there is a temporary disconnection, ACTAtek is capable of storing a minimum of 10,000 to
75,000 records on its own and once the connection is back up, the data will be automatically
refreshed with your backend software.
Time Attendance
1.
What are the types of report support by the ACTAtek and the central server?
ACTAtek provide Daily and Detailed Report and can be exported via CSV and TXT format. If the
terminal is registered to the Central Server (Access Manager) then there will be various report such
as:
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





Daily IN/OUT Report
Detail Report
Absent Report
Late Reports
Shift Report
Roll Call and Fire Report
All of this reports can be sxtracted via PDF, Excel and Word format.
2.
What if I want to calculate the OT and payroll?
Actatek provide simple OT calculation and also wages by using ACTAtek TA (PC/Client based)
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Offices:
Asia and the Rest of the World:
ACTAtek Ltd.
Unit 901-2, 9/F, Fo Tan Industrial Centre,
26-28 Au Pui Wan Street,
Fotan, Shatin, Hong Kong
Phone: (852) 2319 1333
Fax: (852) 2776 8997
E-mail: [email protected] (Sales Enquiries)
Americas (North & South America):
ACTAtek Technology Inc.
Suite 230, 10691 Shellbridge Way
Richmond, BC V6X 2W8
Canada
Phone: (604) 278 8888
Fax: (604) 278 6082
E-mail: [email protected] (Sales Enquiries)
Europe, Middle East & Africa:
ACTAtek (UK) Ltd.
Unit 7 Lightning way,
West Heath, Birmingham B31 3PH
U.K.
Phone: (44) 121 411 2288
Fax: (44) 121 411 2299
Sales: (44) 121 288 9923
E-mail: [email protected] (Sales Enquiries)
Copyright 2013 ACTAtek Pte Limited, All rights reserved.
No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language, in any
form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise without prior written permission of ACTAtek
Pte Limited.
ACTAtek is a registered trademark of ACTAtek Pte Limited.
All trademarks, registered trademarks, and service marks are the property of the irrespective owners.
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